Dell 3010cn Color Laser Printer printers accessory User's Guide

Understanding Printer Menus

When your printer is configured as a network printer available to a number of users, the access to the Configure menus can be limited. This prevents other users from using the operator panel to inadvertently change a printer user default that has been set by the administrator. In this case, you can access the

Stored Print , Tray Settings, and Replace Toner menus only.

However, you can use your printer driver to override printer user defaults and select settings for individual print jobs.

Using the Printer Menus

Setting of Panel Lock

Using the Printer Menus

Stored Print

This menu provides applicable printing services such as Secure Print and Proof Print.

Secure Print

Purpose:

To print confidential jobs. The printer can hold the job in memory until you arrive at the printer and type the password on the operator panel. This requires 320

MB or more of RAM to be enabled. In addition, set the RAM Disk setting to On.

Values:

Del after Print

Prints the job, and then deletes it from printer memory.

Save after Print

Prints the job, and then saves it in printer memory.

Deletes the job from printer memory.

Delete

Proof Print

Purpose:

To print only one copy and check the print result before printing all of the copies. This prevents a large number of misprinted copies from being printed at one time. This requires 320 MB or more of RAM to be enabled. In addition, set the RAM Disk setting to On.

Values:

Del after Print

Prints the job, and then deletes it from printer memory.

Save afterPrint

Prints the job, and then saves it in printer memory.

Deletes the job from printer memory.

Delete

Tray Settings

Use the Tray Settings menu to define the print media loaded in each tray.

NOTE: Values marked by an asterisk (*) are the factory default menu settings.

Paper Type

Purpose:

To specify the type of paper loaded in each tray.

Values:

Tray 1

* 1

Plain 1

Plain 2

Tray 2

* 1

Plain 1

Plain 2

MPF

Plain 1

Plain 2

Transparency

Covers 1

Covers 2

Label

Coated 1

Coated 2

Envelope

Plain 1 S2

Plain 2 S2

Covers 1 S2

Covers 2 S2

Coated 1 S2

Coated 2 S2

*1 Only displayed when an optional 250-sheet tray module or 500-sheet tray module is installed on the printer.

Paper Size

Purpose:

To specify the paper size for each tray.

Values:

Tray 1

* 4

Letter

* 1

B5

A5

A4

* 1

Executive

Legal

*3

8.5 x 13"

*3

Tray 2

* 4

Letter

* 1

B5

* 2

A5

* 2

A4

* 1

Executive

* 2

Legal

*2, 3

8.5 x 13"

*2, 3

MPF

Letter

B5

A5

A4

Executive

Legal

8.5 x 13"

Envelope #10

Monarch

DL

C5

Free Size

*

Monarch LEF

DL LEF

*1 Denotes country-specific factory default values.

*2 Available for the optional 250-sheet tray module only.

*3 Available for the optional 250-sheet tray module (Legal Cassette) only.


Use this menu item to: l l l

Optimize print quality for the specified paper.

Select paper source through your software program by selecting type and size.

Automatically link trays. The printer automatically links any trays containing the same type and size of paper, if you have set the Paper Type and Paper

Size to the correct values.

Replace Toner

Use the Replace Toner menu to select the color of the toner cartridge that you need to replace.

Values:

Cyan Toner(C) Magenta Toner(M)

Yellow Toner(Y) Black Toner(K)

Configure

Use the Configure menu to configure a variety of printer features.

Basic Settings

Use the Basic Settings menu to configure the basic printer settings.


Power Saver Time

Purpose:

To specify the amount of time the printer waits after a job is printed before it goes into the power saver mode.

Values:

1–60 min

Specifies the amount of time before the printer enters power saver mode after it finishes a print job.

15 min*

Enter 1 to put the printer in power saver mode one minute after it finishes a print job. This uses much less energy, but requires more warm-up time for the printer. Enter 1 if your printer shares an electrical circuit with room lighting and you notice lights flickering.

Select a high value if your printer is in constant use. Under most circumstances, this keeps the printer ready to print with minimum warm-up time. Select a value between 1 and 60 minutes for power save mode if you want a balance between energy consumption and a shorter warm-up period.

The printer automatically returns to the print mode from the power saver mode when it receives data from the computer. You can also return the printer to the print mode by pressing any button on the operator panel.

Error Alarm

Purpose:

To establish whether the printer sounds an alarm when an error occurs.

Values:

Off*

Does not sound an alarm when an error occurs.

On

Sounds an alarm when an error occurs.

Job Timeout

Purpose:

To specify the amount of time the printer waits to receive additional bytes of data from the computer. When this timeout expires, the print job is canceled.

Values:

Disables the job timeout.

Off

5–300 sec

Specifies the amount of time the printer waits for additional data before it cancels the job.

30 sec*

Panel Language

Purpose:

To determine the language of the text on the operator panel screen.

Values:

English* French

Italian German

Spanish

Auto Log Print

Purpose:

To specify whether the printer outputs logs automatically.

Values:

Off*

Does not print the logs.

On

Prints the logs.

Print logs can also be printed using the Reports menu.

See also:

"

Reports "

ID Print

Purpose:

To specify a location where the user ID is printed.

Values:

Off*

Top Left

Does not print the user ID.

Prints the user ID on the top left of the page.

Prints the user ID on the top right of the page.

Top Right

Bottom Left

Prints the user ID on the bottom left of the page.

Bottom Right

Prints the user ID on the bottom right of the page.

NOTE: When printing on DL size paper, a part of the user ID may not be printed correctly.

Banner Sheet

Purpose:

To specify the position of banner sheet, and also specify the tray in which the banner sheet is loaded.

Values:

Does not print the banner sheet.

Position Off*

Prints on the beginning of document.

Top

Prints on the end of document.

Bottom

Top & Bottom

Prints on both beginning and end of document.

The banner sheet is loaded in tray 1.

Input Tray Tray 1* * 1

Tray 2*

2

The banner sheet is loaded in tray 2.

The banner sheet is loaded in multipurpose feeder.

MPF


*2 Only displayed when two optional tray modules are installed on the printer.

RAM Disk

Purpose:

To allocate memory to the RAM Disk file system for the Secure Print and Proof Print features.

The change becomes effective after the printer is turned off and then on again.

Values:

Off*

Does not allocate memory to the RAM Disk file system. Proof Print jobs abort and are recorded to the job log.

On

Allocates memory to the RAM Disk file system automatically.

NOTE: The RAM Disk menu is only displayed when 320 MB or more of additional RAM is installed on the printer.

Substitute Tray

Purpose:

Specifies whether or not to use another size paper when the paper that is loaded in the specified tray does not match the paper size settings for the current job.

Values:

No tray size substitute accepted.

Off*

Larger Size

Substitutes paper of next largest size. When there is no larger paper size, the printer substitutes paper of nearest size.

Nearest Size

Substitutes paper of nearest size.

Substitutes paper from the multipurpose feeder.

MPF Feed

Maintenance

Use the Maintenance menu to initialize the NV (non-volatile) memory, configure the plain paper quality adjustment settings, and configure the security settings.

Paper Density

Purpose:

To specify the paper density.

Values:

Plain 1 Light

Normal*

Label Label 1

Label 2*

BTR Adj

Purpose:

To specify the value of the reference voltage for the transfer roller.

Values:

Plain 1

Plain 2

0-15

5*

0-15

5*

Transparency 0-15

Covers 1

Covers 2

Label

5*

0-15

5*

0-15

5*

0-15

5*

Coated 1

Coated 2

0-15

5*

0-15

5*

Envelope 0-15

5*

Init NVRAM

Purpose:

To initialize the NV (non-volatile) memory. After executing this function and rebooting the printer, all the menu parameters are reset to their default values.

Clear Storage

Purpose:

To clear all files that are stored as Secure and Proof Print in the RAM Disk.

NOTE: The Clear Storage menu is only displayed when the RAM Disk is set to Auto.

Non-Dell Toner

Purpose:

To specify whether to use the refilled Toner Cartridge or not. When this setting is On, you can use Toner Cartridges provided by other companies.

Values:

Off*

Disables the use of refilled toner cartridges.

On

Enables the use of refilled toner cartridges.

Reports

Use the Reports menu to print various types of reports and lists.

Printer Settings

Purpose:

To print a list of the current user default values, the installed options, the amount of installed printer memory, and the status of printer supplies.

Panel Settings

Purpose:

To print a detailed list of all the settings on the operator panel menus.

Job History

Purpose:

To print a detailed list of the processed print jobs. This list contains the latest 20 print jobs.

Error Log

Purpose:

To print an error history.

Stored Documents

Purpose:

To print a list of all files that are stored as Secure and Proof Print in the RAM Disk.

Network

Use the Network menu to change printer settings affecting jobs sent to the printer through a network port.

Ethernet

Purpose:

To specify the communication speed and the duplex settings of Ethernet.


Values:

Detects the Ethernet settings automatically.

Auto*

10Base Half

Uses 10base-T half-duplex.

10Base Full

Uses 10base-T full-duplex.

100Base Half

Uses 100base-TX half-duplex.

100Base Full

Uses 100base-TX full-duplex.

TCP/IP

Purpose:

To specify the TCP/IP settings.


Values:

IP AddressSetup AutoIP*

Automatically sets the IP address.

BOOTP

Uses BOOTP to set the IP address.

Uses RARP to set the IP address.

RARP

Uses DHCP to set the IP address.

DHCP

Enables the IP address entered on the operator panel.

Panel

Displays the IP address allocated to the printer by using the keys on the operator panel.

IP Address

Displays the subnet mask.

Subnet Mask

Displays the gateway address.

Gateway Address

Protocol

Purpose:

To enable or disable each item.


Values:

LPD On*

Enables the LPD port.

Off

Disables the LPD port.

Port9100 On*

Enables the Port9100 port.

FTP

Off

Disables the Port9100 port.

On*

Enables the FTP port.

Off

Disables the FTP port.

SNMP UDP On*

Enables the UDP.

Off

Disables the UDP.

E-Mail Alert On*

Enables the E-Mail Alert feature.

EWS

Off

Disables the E-Mail Alert feature.

On*

Enables an access to Dell Printer Configuration Web Tool embedded in the printer.

Off

Disables an access to Dell Printer Configuration Web Tool embedded in the printer.

IP Filter

Purpose:

To specify the reception of data from certain IP addresses for blocking. You can set up to five IP addresses.


Values:

Filter n

(n is 1 to 5.)

Address

Mask

Sets the IP address for Filter n.

Sets the mask for Filter n.

Disable the IP Filter feature for Filter n.

Mode Off*

Accept

Accepts an access from specified IP address.

Reject

Rejects an access from specified IP address.

Init NVRAM

Purpose:

To initialize network data stored in NVRAM.

Security

Use the Security menu to set a password to limit access to the menus. This prevents items from being change accidentally.


See also:

"

Setting of Panel Lock

"

Panel Lock

Purpose:

To limit access to the menus.

Values:

Off*

Does not limit access to the menus.

On

Limits access to the menus.

Change Password

Purpose:

To set a password to limit access to the menus.

Values:

0000–9999

0000*

Setting of Panel Lock

This feature prevents unauthorized personnel from changing settings made by the printer administrator. For regular printing, items can be selected from the menu and printer settings remain unchanged. For regular printing, items can be configured using the printer driver.

NOTE: Disabling the operator panel menus does not prevent access to the Stored Print, Tray Settings, and Replace Toner menus.

1.

Press Menu.

2.

Press until Configure appears, and then press or .

3.

Press until Security appears, and then press or .

4.

Panel Lock is displayed. Press or .

5.

Press until On appears, and then press .

6.

Press .

7.

Press until Change Password appears, and then press or .

8.

Enter the old password (when you enter it for the first time after doing the settings, enter 0000), and then press .

9.

Enter the new password, and then press .

10.

Reenter the password to confirm the password that you entered, and then press .

The password has been changed.

NOTE: If you forget your password, turn off the printer. Then, while holding Menu, turn on the printer. Continue to hold Menu until the display indicates

Ready to Init . Release Menu and press . Press to select Yes, then press . The display briefly indicates Password has been initialized. This recovers the factory default panel password.

NOTE: If panel lock is On, the factory-default panel password is 0000.

See also:

"

Change Password "

Enabling Menus

1.

Press Menu.

2.


3.

Press until Security appears, and then press or .

4.

Panel Lock is displayed. Press or .

5.

Press until Off appears, and then press .

Installing a Memory Card

Your printer supports 128, 256, and 512 MB additional memory cards.

1.

Make sure that the printer is turned off.

2.

Remove the control board cover on the left side of the printer by pulling the notch.

3.

Hold the memory card so the notch is aligned with the projection on the slot.

4.

Push the memory card into the slot firmly.

5.

Reattach the control board cover to the printer.

Print Media Guidelines

Print media is paper, transparencies, labels, envelopes, coated paper among others. Your printer provides high-quality printing on a variety of print media.

Selecting the appropriate print media for your printer helps avoid printing troubles. This section describes how to select print media, how to care for print media, and how to load the print media in the optional 250-sheet tray module or 500-sheet tray module.

Paper

Transparencies

Envelopes

Labels

Storing Print Media

Identifying Print Media Sources and Specifications

Paper

For the best print quality in color, use 75 g/m

2

(20 lb) xerographic, grain long paper. For the best print quality in black and white, use 90 g/m

2 xerographic, grain long paper. Before buying large quantities of any print media, Dell recommends trying a sample first.

(24 lb)

When loading paper, identify the recommended print side on the paper package, and load the paper accordingly. See " Loading Print Media in Optional Trays " and " Loading the Multipurpose Feeder " for detailed loading instructions.

Paper Characteristics

The following paper characteristics affect print quality and reliability. Dell recommends that you follow these guidelines when evaluating new paper stock.

Weight

The tray automatically feeds paper weights from 60 to 105 g/m

2

(16 to 28 lb bond) grain long. The multipurpose feeder automatically feeds paper weights from 60 to 216 g/m

2

(16 to 56 lb bond) grain long. Paper lighter than 60 g/m

2

(16 lb) might not be stiff enough to feed properly, and could cause paper jams.

For best performance, use 75 g/m

2

(20 lb bond) grain long paper.

Curl

Curl is the tendency of print media to curve at its edges. Excessive curl can cause paper feeding problems. Curl usually occurs after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in humid conditions, even in the paper tray, can contribute to paper curling prior to printing and cause feeding problems.

Smoothness

The degree of paper smoothness directly affects print quality. If the paper is too rough, the toner does not fuse to the paper properly, resulting in poor print quality. If the paper is too smooth, it can cause paper feeding problems. Smoothness between 150 and 250 Sheffield points produces the best print quality.

Moisture Content

The amount of moisture in the paper affects both print quality and the ability of the printer to feed the paper properly. Leave the paper in its original packaging until you are ready to use it. This limits the exposure of the paper to moisture changes that can degrade its performance.

Grain Direction

Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper. For 60 to 135 g/m

2

(16 to 36 lb bond) paper, grain long fibers are recommended. For papers heavier than 135 g/m

2

(36 lb bond), grain short is preferred.

Fiber Content

Most high-quality xerographic paper is made from 100% chemically pulped wood. Paper containing fibers such as cotton possess characteristics that can result in degraded paper handling.

Recommended Paper

To ensure the best print quality and feed reliability, use 75 g/m

2

(20 lb) xerographic paper. Business papers designed for general business use also provide acceptable print quality.

Always print several samples before buying large quantities of any type of print media. When choosing any print media, you should consider the weight, fiber content, and color.

The laser printing process heats paper to high temperatures of 225°C (437°F) for Magnetic Ink Character Recognition (MICR) applications, and 205°C (401° F) for non-MICR applications. Only use paper able to withstand these temperatures without discoloring, bleeding, or releasing hazardous emissions. Check with the manufacturer or vendor to determine whether the paper you have chosen is acceptable for laser printers.

Unacceptable Paper

The following paper types are not recommended for use with the printer: l l l l

Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper

Preprinted papers with chemicals that may contaminate the printer

Preprinted papers that can be affected by the temperature in the printer fuser

Preprinted papers that require a registration (the precise print location on the page) greater than ±0.09 in., such as optical character recognition (OCR) forms

In some cases, you can adjust registration with your software program to successfully print on these forms. l l l l l

Coated papers (erasable bond), synthetic papers, thermal papers

Rough-edged, rough or heavily textured surface papers or curled papers

Recycled papers containing more than 25% post-consumer waste that do not meet DIN 19 309

Multiple-part forms or documents

Label paper with Cut

Selecting Paper

Proper paper selection helps prevent jams and ensures trouble-free printing.

To help avoid jams or poor print quality: l l l l l l l

Always use new, undamaged paper.

Before loading the paper, identify the recommended print side of the paper. This information is usually indicated on the paper package.

Do not use paper that you have cut or trimmed yourself.

Do not mix print media sizes, weights, or types in the same source. This may result in a paper jam.

Do not remove trays while a job is printing or Printing is displayed on the operator panel.

Make sure the Paper Type and Paper Size settings are correct. (See " Tray Settings " for detailed information about these settings.)

Make sure the paper is properly loaded in the tray.

l

Flex paper back and forth, and then fan them. Straighten the edges of the stack on a level surface.

l

When curl is excessive, with plain paper, turn it over and reset it.

Selecting Preprinted Forms and Letterhead

When selecting preprinted forms and letterhead paper for the printer: l l l l l l

Use long grain paper for best results.

Use only forms and letterhead printed using an offset lithographic or engraved printing process.

Select papers that absorb ink, but do not bleed.

Avoid papers with rough or heavily textured surfaces.

Use papers printed with heat-resistant inks designed for use in xerographic copiers. The ink must withstand temperatures of 225°C (437°F) without melting or releasing hazardous emissions.

Use inks that are not affected by the resin in toner or the silicone in the fuser. Inks that are oxidation-set or oil-based should meet these requirements; latex inks might not. If you are in doubt, contact your paper supplier.

Printing on Letterhead

Check with the manufacturer or vendor to determine whether the preprinted letterhead you have selected is acceptable for laser printers.

Page orientation is important when printing on letterhead. Use the following table for help when loading letterhead in the print media sources.

Print media source

Optional 250-sheet tray module or 500-sheet tray module Face up

Print side Page orientation

Back of tray

Letterhead enters the printer first. Multipurpose feeder Face up

Selecting Pre-punched Paper

Pre-punched paper brands can differ in the number and placement of holes and in manufacturing techniques.

To select and use pre-punched paper: l l l l

Test paper from several manufacturers before ordering and using large quantities of pre-punched paper.

Paper should be punched at the paper manufacturer and not drilled into paper already packaged in a ream. Drilled paper can cause jams when multiple sheets feed through the printer. This may result in a paper jam.

Pre-punched paper can include more paper dust than standard paper. Your printer may require more frequent cleaning and feed reliability may not be as good as standard paper.

Weight guidelines for pre-punched paper are the same as non-punched paper.

Transparencies

Before buying large quantities of any print media, Dell recommends trying a sample first.

When printing on transparencies: l l l l

Set the Paper Type to Transparency from the printer driver to avoid damaging your printer.

Use transparencies designed specifically for laser printers. Do not use regular transparencies. Transparencies must be able to withstand temperatures of 205°C (401°F) without melting, discoloring, offsetting or releasing hazardous emissions.

Avoid getting fingerprints on the transparencies. This may result in poor print quality.

Before loading transparencies, fan the stack to prevent sheets from sticking together.

Selecting Transparencies

The printer can print directly on transparencies designed for use in laser printers. Print quality and durability depend on the transparency used. Before buying large quantities of any print media, Dell recommends trying a sample first.

The Paper Type setting should be set to Transparency to help prevent jams. (See " Paper Type " for detailed information about this setting.) Check with the manufacturer or vendor to determine whether your transparencies are compatible with laser printers that reach temperatures as high as 205°C (401°F). Only use transparencies that are able to withstand these temperatures without melting, discoloring, offsetting, or releasing hazardous emissions.

Envelopes

You can load envelopes in the multipurpose feeder for a single print job. Before buying large quantities of any print media, Dell recommends trying a sample first. See " Loading the Multipurpose Feeder " for instructions on loading an envelope.

When printing on envelopes: l l l l l

Use only high-quality envelopes that are designed for use in laser printers.

Set the print media source to MPF. Set the Paper Type to Envelope, and select the correct size of envelope from the printer driver.

For best performance, use envelopes made from 75 g/m

2

(20 lb bond) paper. You can use up to 105 g/m

2

(28 lb bond) weight for the envelope feeder as long as the cotton content is 25% or less. Envelopes with 100% cotton content must not exceed 90 g/m

2

(24 lb bond) weight.

Use only new, undamaged envelopes.

For best performance, do not use envelopes that: l

Have excessive curl or twist

l l l l l l l l l

Are stuck together or damaged in any way

Contain windows, holes, perforations, cutouts, embossing

Use metal clasps, string ties, or metal folding bars l l l

Have an interlocking design

Have postage stamps attached

Have any exposed adhesive when the flap is in the sealed or closed position l

Have nicked edges or bent corners

Have rough, cockle, or laid finishes l

Use envelopes that can withstand temperatures of 205°C (401°F) without sealing, excessive curling, wrinkling, or releasing hazardous emissions. If you have any doubts about the envelopes you are considering, check with the envelope supplier.

Adjust the width guide to fit the width of the envelopes.

To load envelopes in the multipurpose feeder, insert the envelopes either with the flaps open and toward the front of the printer, or with the flaps closed and the short-edge of the envelopes facing into the printer.

See " Loading the Multipurpose Feeder " for instructions on loading an envelope.

Use one envelope size during a print job.

Make sure the humidity is low because high humidity (more than 60%) and the high printing temperatures may seal the envelopes.

Labels

Your printer can print on many labels designed for use with laser printers. Label adhesives, face sheet (printable stock), and topcoats must be able to withstand temperatures of 205°C (401°F) and pressure of 25 pounds per square inch (psi).

Before buying large quantities of any print media, Dell recommends trying a sample first.

When printing on labels: l l l l l l l l l l l

Do not load labels together with paper or transparencies at the same time. This may result in a jam.

Do not use label sheets with a slick backing material.

Do not print within 1 mm (0.04 in.) of the die cut.

Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets also contaminate your printer and your cartridge with adhesive, and could void your printer and cartridge warranties.

Use labels that can withstand temperatures of 205°C (401°F) without sealing, excessive curling, wrinkling, or releasing hazardous emissions.

Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die-cuts of the label.

Do not use label sheets that have adhesive to the edge of the sheet. Dell recommends zone coating of the adhesive at least 1 mm (0.04 in.) away from edges. Adhesive material contaminates your printer and could void your warranty.

If zone coating of the adhesive is not possible, a 3 mm (0.125 in.) strip should be removed on the leading edge, and a non-oozing adhesive should be used.

Remove a 3 mm (0.125 in.) strip from the leading edge to prevent labels from peeling inside the printer.

Portrait orientation is preferred, especially when printing bar codes.

Do not use labels that have exposed adhesive.

Storing Print Media

For proper print media storage, the following guidelines help avoid media feeding problems and uneven print quality. l l l l

For best results, store print media in an environment where the temperature is approximately 21°C (70°F) and the relative humidity is 40%.

Store cartons of print media on a pallet or shelf, rather than directly on the floor.

If you store individual packages of print media out of the original carton, make sure they rest on a flat surface so that the edges do not buckle or curl.

Do not place anything on top of the print media packages.

Identifying Print Media Sources and Specifications

The following tables provide information on standard and optional print media sources.

Print Media Sizes and Support

A4

A5

B5

Letter

Folio

(8.5 x 13 in.)

Legal

(8.5 x 14 in.)

Executive

COM-10 envelope

Monarch

C 5

DL

User-specified print media

Multipurpose feeder Optional 250-sheet tray module Optional 500-sheet tray module

A4/Letter cassette Legal cassette

Y Y Y Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

N

Y

Y

N

Y

N

N

N

N

N

Y

Y

N

N

N

N

N

Y

Y

Y

Y

N

N

N

N

N

N

N

N

Y

N

N

Print Media Supported

Plain Paper 1(60–80 gsm)

Plain Paper 1-Side2 (60–80 gsm)

Plain Paper 2 (81–105 gsm)

Multipurpose feeder Optional 250-sheet tray module Optional 500-sheet tray module

Y

Y

Y

Y

N

Y

Y

N

Y

Plain Paper 2-Side2 (81–105 gsm)

Covers 1 (106–163 gsm)

Covers 1-Side2 (106–163 gsm)

Covers 2 (164–216 gsm)

Y

Y

Y

Y

N

N

N

N

N

N

N

N

Covers 2-Side2 (164–216 gsm)

Transparency

Labels

Coated 1 (106–163 gsm)

Coated 1-Side2 (106 –163 gsm)

Coated 2 (164–216 gsm)

Coated 2-Side2 (164 –216 gsm)

Envelope

Y

Y

Y

Y

Y

Y

Y

Y

N

N

N

N

N

N

N

N

N

N

N

N

N

N

N

N

Setup Paper Type

Paper type Weight (gsm)

Plain1

Plain2

60-80

81-105

-

-

Covers1

Covers2

Coated1

Coated2

106-163

164-216

106-163

164-216

Remarks

-

-

BJP (Bubble Jet Printer) paper cannot be used.


Transparency -

Label -

Envelopes -



-

Understanding Your Printer Software

Use the Drivers and Utilities CD that came with your printer to install a combination of software programs, depending on your operating system.

Printing Status Window

The Printing Status Window alerts you when an error or warning occurs, for example, when the top cover is open or toner is running low.

The Printing Status Window always launches when printing. When an error occurs, the error message appears on the Printing Status Window.

Status Window

On the Status Window, you can check how much toner and paper are remaining or the configuration of options for the local printer.

Status Monitor Console

Use the Status Monitor Console to manage multiple Status Window. l l l

Select a printer from the list view (or Printer Selection) by clicking its name to open a Status Window or Dell Printer Configuration Web Tool for a particular printer.

Select Help to read the online help.

The Status Monitor Console displays the Status Window for local connections, or the Dell Printer Configuration Web Tool for network connections.

Dell Supplies Management System

You can launch the Dell Supplies Management System dialog box from the Printing Status Window, the All Programs menu, or the desktop icon. You can also launch it from the Status Window when a toner error occurs.

You can order consumables by phone or from the web.

1.

Click Start ® All Programs ® Dell Printers ® Dell Color Laser Printer 3010cn ® Dell Supplies Management System.

The Dell Supplies Management System window appears.

2.

If ordering from the Web: a.

When you cannot get information from the printer automatically by two-way communication, a window that prompts you to type the Service Tag number appears. Type your Dell printer Service Tag number in the field provided.

Your Service Tag number is located inside the front door of your printer.

3.

If ordering by phone, call the number that appears under the By Telephone heading. b.

Click Visit Dell printer supplies ordering web site.

User Setup Disk Creating Tool

The User Setup Disk Creating Tool program located in the MakeDisk folder of the Utilities folder on the Drivers and Utilities CD and the printer drivers located on the Drivers and Utilities CD are used to create driver installation packages that contain custom driver settings. A driver installation package can contain a group of saved printer driver settings and other data for things such as: l

Print orientation and Multiple Up (document settings)

l Watermarks

If you want to install the printer driver with the same settings to multiple computers running the same operating system, create a setup disk in a floppy disk or in a server on the network. Using the setup disk that you have created reduces the amount of work required when installing the printer driver.

l l

Install in advance the Dell Color Laser Printer 3010cn printer driver in the computer on which the setup disk is to be created.

The setup disk can only be used on the operating system on which the disk was created or computers running the same operating system. Create a separate setup disk for different types of operating systems.

Software Update

The firmware and/or driver updates can be downloaded from http://support.dell.com/.

Setting Up Shared Printing

Point and Print

Peer-to-Peer

You can share your new printer on the network using the Drivers and Utilities CD that shipped with your printer, or using Microsoft's point and print or peer-topeer method. However, if you use one of the Microsoft methods, you do not have all of the features, such as the status monitor and other printer utilities, that are installed with the Drivers and Utilities CD.

To share a locally-attached printer on the network, you need to share the printer, and then install the shared printer on network clients:

1.

Click Start ® Settings ® Printers.

2.

Right-click this printer icon and select Properties.

3.

From the Sharing tab, check the Shared check box, and then type a name in the Shared as text box.

4.

Click Additional Drivers and select the operating systems of all network clients printing to this printer.

5.

Click OK.

If you are missing files, you are prompted to insert the server operating system CD.

To check that the printer was successfully shared: l l

Make sure the printer object in the Printers folder shows it is shared. For example, in Windows 2000, a hand is shown underneath the printer icon.

Browse Network Neighborhood. Find the host name of the server and look for the shared name you assigned to the printer.

Now that the printer is shared, you can install the printer on network clients using the point and print method or the peer-to-peer method.

Point and Print

This method is usually the best use of system resources. The server handles driver modifications and print job processing. This lets network clients return to their programs much faster.

If you use the point and print method, a subset of driver information is copied from the server to the client computer. This is just enough information to send a print job to the printer.

1.

On the Windows desktop of the client computer, double-click Network Neighborhood.

2.

Locate the host name of the server computer, and then double-click the host name.

3.

Right-click the shared printer name, and then click Install.

Wait for the driver information to copy from the server computer to the client computer, and for a new printer object to be added to the Printers folder.

The time this takes varies, based on network traffic and other factors.

Close Network Neighborhood.

4.

Print a test page to verify print installation.

5.


6.

Select the printer you just created.

7.

Click File ® Properties.

8.

From the General tab, click Print a Test Page.

When a test page prints successfully, printer installation is complete.

Peer-to-Peer

If you use the peer-to-peer method, the printer driver is fully installed on each client computer. Network clients retain control of driver modifications. The client computer handles the print job processing.

1.


2.

Click Add Printer to launch the Add Printer wizard.

3.

Click Network Print Server.

4.

Select the network printer from the Shared printers list. If the printer is not listed, type in the path of the printer in the text box.

For example: \\<server host name>\<shared printer name>

The server host name is the name of the server computer that identifies it to the network. The shared printer name is the name assigned during the server installation process.

5.

Click OK.

If this is a new printer, you may be prompted to install a printer driver. If no system driver is available, then you need to provide a path to available drivers.

6.

Select whether you want this printer to be the default printer for the client, and then click Finish.

7.

Print a test page to verify printer installation: a.

Click Start ® Settings ® Printers. b.

Select the printer you just created. c.

Click File ® Properties. d.

From the General tab, click Print a Test Page.

When a test page prints successfully, printer installation is complete.

Loading Print Media

Proper print media loading helps prevent jams and ensures trouble-free printing.

Before loading print media, identify the recommended print side of the print media. This information is usually on the print media package.

Multipurpose Feeder

Loading the Multipurpose Feeder

Using the Multipurpose Feeder

Loading Print Media in Optional Trays

Linking Trays

Using the Center Output Tray

Using the Support Extension

Multipurpose Feeder

Capacity

The maximum stack height is 16 mm (0.6 in.). The multipurpose feeder can hold approximately: l

150 sheets of 75 g/m

2

(20 lb) paper

Print Media Dimensions

The multipurpose feeder accepts print media within the following dimensions: l l

Width -- 90 mm to 215.9 mm (3.5 in. to 8.5 in.)

Length -- 139.7 mm to 355.6 mm (5.5 in. to 14 in.)

Loading the Multipurpose Feeder

In addition to plain paper, the multipurpose feeder can use various other sizes and types of print media such as envelopes, and transparencies.

1.

Gently pull open the multipurpose feeder cover.

2.

Slide the width guides to the edge of the tray. The width guides should be fully extended.

3.

Insert the print media into the feeder with the recommended print side face up.

NOTE: Do not force the print media.

4.

Slide the width guides until they rest lightly against the edge of the print media stack.

NOTE: Be careful not to bend the print media.

5.

Make sure the size and type settings for the multipurpose feeder are set to the correct value for the print media you have loaded.

6.

Select print media source, size, and type in your software program and select the print media size and type on the printer operator panel.

Loading Envelopes

To load envelopes that are under 8.66 inches (220 mm) in width, insert the envelopes with the flaps open and toward the front of the printer, with the recommended print side face up.

To load envelopes that are over 8.66 inches (220 mm) in width, insert the envelopes with the flaps closed and the short-edge of the envelopes facing into the printer, with the recommended print side face up.

You can load envelopes up to the maximum fill line in the tray at one time.

NOTE: Make sure set the envelope flaps are completely unfolded.

NOTICE: Never use envelopes with windows, coated linings, or self-stick adhesives. These lead to paper jams and damage to the printer.

NOTICE: If you insert the long-edge of the envelopes facing into the printer (using DL or Monarch), specify Portrait & Landscape (For envelopes) in Turn

Image by 180deg in the Booklet/Poster/Mixed Document dialog box of your printer driver.

Using the Multipurpose Feeder

l l l l l l

Load only one size and type of print media during a single print job.

To achieve the best possible print quality, use only high-quality print media that is designed for use in laser printers. For more guidelines on print media, see " Print Media Guidelines ."

Do not add or remove print media when there is still print media in the multipurpose feeder or when the printer is printing from the multipurpose feeder.

This may result in a paper jam.

Print media should be loaded with the recommended print side up and the top of the print media going into the multipurpose feeder first.

Do not place objects on the multipurpose feeder. Also, avoid pressing down or applying excessive force on it.

Do not remove any tray while a job is printing from the multipurpose feeder or Printing is displayed on the operator panel. This may result in a paper jam.

The icons on the multipurpose feeder identify how to load the multipurpose feeder with paper, and how to turn an envelope for printing.

Loading Print Media in Optional Trays

NOTE: To avoid paper jams, do not remove trays while a job prints.

All trays are loaded the same way.

1.

Remove the tray.

2.

Slide the width guides to the edge of the tray. The width guides should be fully extended.

3.

Squeeze the length guide and slide it to the front edge of the tray.

4.

Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface.

5.

Place the print media into the tray with the recommended print side face up.

NOTE: Do not exceed the maximum fill line in the tray. Overfilling the tray may cause paper jams.

6.

Slide the width guides and length guide until they rest lightly against the edge of the print media stack.

7.

Insert the tray.

8.

If you load any print media into the tray, configure the Paper Type and Paper Size settings for that tray according to the message.

Loading Letterhead

Place the printed side face up.

Print media source

Optional 250-sheet tray module or 500-sheet tray module Face up

Print side Page orientation

Back of tray

Letterhead enters the printer first. Multipurpose feeder Face up

Linking Trays

Tray linking allows you to load the same size and type of print media in multiple sources. The printer automatically links the source/trays and uses the first tray until it runs out, then switch to the linked tray.

If you load the same size print media in each tray, make sure the print media is the same type in order to link the trays.

When the selected trays are loaded with the same size and type of print media, select the Paper Size and Paper Type settings in the Tray Settings for each source.

To disable tray linking, set the Paper Size and Paper Type to a unique value in each one of the trays. If all trays do not have the same type of print media when linked, you could mistakenly print a job on the wrong paper type.

Using the Center Output Tray

The center output tray holds up to: l l l l

250 sheets (20 lb (75 g/m

2

)) of plain paper: or

20 sheets of transparency: or

20 sheets of label: or

10 sheets of envelope

Using the Support Extension

The support extension is designed to prevent print media from falling from the printer after the print job is complete.

Before printing a document, make sure the paper extender is fully extended.

Printer Specifications

OS Compatibility

Dimensions

Memory

Page-description Language (PDL)/Emulation, Operating System, and Interface

Cartridge and Printer Life

Environmental

Cables

OS Compatibility

Compatible with Windows (XP, Server 2003, XP x64, Server 2003 x64, 2000, NT 4.0)

1 Dell networked Printers are compatible with Microsoft operating systems, but Dell telephone support only supports factory-installed operating systems

(Microsoft) for the first 30 days for free. See http://www1.us.dell.com/content/products/compare.aspx/laser?c=us&cs=555&l=en&s=biz for more details. The customer has to purchase technical support from the manufacturer of the operating system in order to get technical assistance beyond 30 days.

2 If the customer has other operating systems and has purchased Gold Technical Support (for more information on Gold Technical Support, see

htpp://www.dell.com/us/en/gen/services/service_gts.htm), the telephone support is a "best effort" attempt to resolve the operating system issue. If the manufacturer needs to be contacted, the customer must pay an additional fee for that support. The only time that Dell pays for the third party support is when

Dell is responsible for the issue. In the case of getting the printers installed and working, this is configuration and the customer would be responsible for paying.

Dimensions

Height: 432 mm (21 in.) Width: 420 mm (16.7 in.) Depth: 424 mm (16.5 in.)

Weight (not including cartridge):25 kg (68.4 lb)

Memory

Base memory 64 MB

Maximum memory 576 MB

Connector

DIMM Size

Speed

144PIN SO-DIMM Non-ECC

64 MB*, 128 MB, 256 MB, 512 MB

PC133, CL=2 or 3

Page-description Language (PDL)/Emulation, Operating System, and Interface

PDL/Emulations Windows only

OSes

Interfaces

Windows XP/XP x64/Server 2003/Server 2003 x64/2000/NT4.0

Standard local:

Standard network:

USB, IEEE 1284

10/100Base-Tx Ethernet

MIB Compatibility

A Management Information Base (MIB) is a database containing information about network devices (such as adapters, bridges, routers, or computers). This information helps network administrators manage the network (analyze performance, traffic, errors, and so on). The 3010cn complies with standard industry

MIB specifications, allowing the printer to be recognized and managed by various printer and network management software systems, such as IBM Tivoli,

Hewlett-Packard OpenView, CA Unicenter, Hewlett-Packard Web JetAdmin, and so on.

Cartridge and Printer Life

Toner cartridge yield at approximately 5% coverage 1,000 pages, 2,000 pages

Drum cartridge 24,000 pages

Duty cycle (maximum)

Printer life

45,000 pages/month (25% coverage color)

60,000 pages/month (black and white only) (Reference)

100,000 pages or 5 years, whichever comes first

Environmental

Operation

Temperature 5°C to 32°C

Relative humidity (non-condensing) 15% to 85%

Storage

Temperature range 0 °F to 104 °F ( -20°C to 40°C)

Storage humidity range 5% RH to 95% RH (non-condensing)

Altitude

Operating Up to 3,100 m (10,000 feet)

Storage 70.9275 Kpa

Chemical Emission

Concentration of ozone 0.019 mg/m 3

Cables

Your interconnection cable must meet the following requirements:

Cable certification

Connection

1 USB USB2.0

2 10/100Base-Tx Ethernet CAT-5E

Maintaining Your Printer

Periodically your printer requires you to complete certain tasks to maintain optimum print quality. If several people are using the printer, you may want to designate a key operator to maintain your printer. Refer printing problems and maintenance tasks to this key operator.

Determining the Status of Supplies

Conserving Supplies

Ordering Supplies

Storing Print Media

Storing the Drum and Toner Cartridges

Replacing the Drum Cartridges

Replacing the Toner Cartridge

Cleaning Inside the Printer

Determining the Status of Supplies

If your printer is connected to the network, the Dell Printer Configuration Web Tool can provide instant feedback on remaining toner levels. Type the printer

IP address in your Web browser to view this information. To use the E-Mail Alert Setup feature that notifies you when the printer requires new supplies, type your name or the name of the key operator in the e-mail list box.

On the operator panel, you can also confirm the following: l l

Any supply or maintenance items that require attention replacing (However, the printer can only display information about one item at a time.)

Remains of each toner cartridges

Conserving Supplies

You can change several settings in your software program or on the operator panel to conserve toner and paper.

Supply

Toner

Print media

Setting

Draft Mode in the Advanced

Multiple Up

Function For more information

This check box allows the users to select a print mode that uses less toner. When this feature is used, the image quality is lower than when it is not used.

The printer prints two or more pages on one side of a sheet. Values for Multiple Up are 2 Up, 4 Up, 8 Up, 16 Up, or 32 Up. Combined with the duplex setting, Multiple Up allows you to print up to 64 pages on one sheet of paper. (32 images on the front and 32 on the back)

Ordering Supplies

You can order toner from Dell on the Internet when using a networked printer. Type the IP address of your printer in your Web browser, launch the Dell

Printer Configuration Web Tool, and click the Order Supplies at: to order toner for your printer.

You can also order toner by the following method.

1.

Click Start ® Programs or All Programs ® Dell Printers ® Dell Color Laser Printer 3010cn ® Dell Supplies Management System.

The Dell Supplies Management System window appears.

2.

If ordering from the Web: a.

When you cannot get information from the printer automatically by two-way communication, a window that prompts you to type the Service Tag number appears. Type your Dell printer Service Tag number in the field provided.

Your Service Tag number is located inside the front door of your printer. b.

Click Visit Dell printer supplies ordering web site.

3.

If ordering by phone, call the number that appears under the By Telephone heading.

Storing Print Media

To avoid potential paper feeding problems and uneven print quality, there are several things you can do. l l l l

To achieve the best possible print quality, store print media in an environment where the temperature is approximately 21°C (70°F) and the relative humidity is 40%.

Store cartons of print media on a pallet or shelf, rather than directly on the floor.

If you store individual packages of print media out of the original carton, make sure they rest on a flat surface so the edges do not buckle or curl.

Do not place anything on top of the print media packages.

Storing the Drum and Toner Cartridges

Store the drum and toner cartridges in their original packaging until you need to use them. Do not store the cartridges in: l l l l l l l

Temperatures greater than 40°C (104°F).

An environment with extreme changes in humidity or temperature.

Direct sunlight.

Dusty places.

A car for a long period of time.

An environment where corrosive gases are present.

An environment with salty air.

Replacing the Drum Cartridges

CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Owner's Manual.

Dell cartridges are available only through Dell. You can order more online at http://www.dell.com/supplies or by phone. To order by phone, see your Owner's

Manual.

Dell recommends Dell drum cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.

Removing the Used Drum Cartridge

NOTE: Remove any print jobs from the center output tray and close the multipurpose feeder cover before opening the top cover or front door.

1.

To open both covers on the printer, grab the notch in the front door and pull forward. Lift the top cover and push back.

2.

To remove the used drum cartridge, push up the lever on the right side of the printer.

3.

Grab the drum cartridge by the handle, and pull it up and out.

CAUTION: Do not touch inside the printer with your hands. Some parts may be hot. Allow time for the printer to cool before attempting to remove parts in this area.

Installing the New Drum Cartridge

1.

Remove the protective sheet from the drum cartridge.

CAUTION: Do not touch the drum at the bottom of the drum cartridge.

2.

To insert the drum cartridge, push up the lever on the right side of the printer. With the lever in the upright position, hold the drum cartridge by the handle, align the arrows on the drum cartridge with the corresponding arrows on the printer and guide the cartridge in until it snaps into place.

3.

Pull down the lever on the right to lock the drum cartridge in place.

4.

Close the top cover.

Replacing the Cleaning Pad

1.

Pull out the slide bar that is inside the printer on the right side until it stops.

The access window cover slides open.

2.

Pull the cleaning rod until the cleaning pad comes out of the printer.

3.

Push the two tabs on the cleaning pad inward to remove the pad.

4.

Hold the new cleaning pad under the cleaning rod and push it in until it clicks.

5.

Push the cleaning rod back to its original position until it stops.

6.

Push the slide bar back to its original position.

7.

Close the front door.

Replacing the Toner Cartridge


In addition to the toner level indicator that appears each time you send a job to print, a message appears on the operator panel to alert you when it's time to order a new toner cartridge.

Dell toner cartridges are available only through Dell. You can order more toner online at http://www.dell.com/supplies or by phone. To order by phone, see

"Ordering Toner Cartridges" in your Owner's Manual.

Dell recommends Dell toner cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.

Selecting a Replacement Toner Cartridge

1.

Press Menu.

2.

Press until Replace Toner appears, and then press or .

3.

Press until the desired toner to replace appears, and press .

NOTE:

Each time you replace a black cartridge, you should use the cleaning rod. See " Cleaning Inside the Printer

."

Removing the Used Toner Cartridge

NOTE: Remove any print jobs from the center output tray and close the multipurpose feeder cover before opening the front door.

1.

Grab the notch in the front door and pull forward.

The toner cartridge that must be replaced has moved to the front of the printer.

2.

Push up the handhold on the right to unlock the cartridge.

3.

Hold the toner cartridge and pull out the cartridge.

CAUTION: Do not touch inside the printer with your hands. Some parts may be hot.

Installing the New Toner Cartridge

1.

Make sure the color of the toner cartridge matches the slot on the toner cartridge carrier. Gently shake the cartridge to distribute the toner evenly.

2.

Lift the tab up 90 degrees and pull the toner seal straight off, keeping it parallel with the toner cartridge.

3.

To insert the toner cartridge, face the label on the cartridge to the front and align it with the arrows on the printer.

NOTE: Make sure that the printer is turned on.

Inserting the cartridge a.

Guide the cartridge until it snaps into place.

CAUTION: Do not do not force the cartridge. b.

Push down the handhold to lock the cartridge in place.

CAUTION: If you find it difficult to push down the handhold, remove the cartridge and insert the cartridge again.

4.

If replacing just one toner cartridge, close the front door and you are finished.

NOTE: Make sure the toner cartridge is installed correctly. Otherwise, the front door cannot close firmly.

5.

Repeat steps 1 through 4 when inserting the remaining cartridges.

Cleaning Inside the Printer

A cleaning rod for cleaning inside the printer is installed on your printer.

1.

Open the front door.

2.



3.

Hold the cleaning rod and push the rod in and pull out once to clean inside the printer.

4.


5.


Installing the Optional Tray Module

CAUTION: If you are adding an optional 250-sheet tray module or 500-sheet tray module after setting up the printer, be sure to turn off the printer, unplug the power cable, and disconnect all cables from the back of the printer before completing these tasks. l l

Optional 250-sheet tray modules attach under the printer and up to two additional trays can be added.

The optional 500-sheet tray module attaches under the optional 250-sheet tray module and only one additional tray can be added.

Some instructions may vary depending on the tray module configuration in your printer.

NOTE: Some tray module configurations differ from those described in this manual.

1.

Unpack the tray and remove all packing material and tape.

2.

Place the tray module in the location that you would like the printer to be located.

NOTE: You place the printer on the tray in a later step.

3.

Turn off the printer.

4.

If there are any trays already attached to the printer, unlock the tray from the printer by removing the tray from the tray module and turning the locking mechanism, inside the printer, as shown in the graphic.

5.

Remove the printer from the tray.

CAUTION: Lift the printer with two people, one facing the front of the printer (operator panel side) and the other facing the back. Never try to lift the printer while facing its right and left side.

6.

Attach the trays together by installing the optional tray you just removed on top and inserting the two screws provided. Tighten the screws until they are secure.

7.

Place the printer on top of the tray module(s).

8.

Lock the tray(s) into place by removing the top tray from the tray module and rotating the locking mechanism as shown in the graphic.

9.

Replace all trays and load the paper.

10.

Turn on the printer.

NOTE: The printer automatically detects the attached tray(s) but does not detect the paper type.

11.

Print a Printer Settings page to verify the optional 250-sheet tray module or 500-sheet tray module is installed correctly. a.

Press Menu. b.

Press until Configure appears, and then press or . c.

Press until Reports appears, and then press or . d.

Printer Settings is displayed. Press .

The Printer Settings page is printed. e.

Verify 250-Sheet Tray Module or 500-Sheet Tray Module is listed in the printer settings under Printer Options.

If the tray modules are not listed, turn off the printer, unplug the power cable, and reinstall the optional 250-sheet tray module or 500-sheet tray module.

12.

After loading paper in the optional tray, specify the paper type and size from the printer operator panel. a.

Press until the paper size for the installed tray appears, and then press . b.

Press until the paper type for the installed tray appears, and then press .

13.

Update your driver by following the instructions for each operating system. If the printer is on a network, update the driver for each client.

Windows XP/XP x64/Server 2003/Server 2003 x64

1.

Click Start ® Printers and Faxes.

2.


3.

Click the Options tab, and then select Get Information from Printer.

4.

Click Apply, and then click OK.

5.

Close the Printers and Faxes folder.

Windows 2000/Windows NT 4.0

1.


2.


3.

Click the Options tab, and then select Get Information from Printer.

4.

Click Apply, and then click OK.

5.

Close the Printers folder.

Appendix

Dell Technical Support Policy

Contacting Dell

Warranty and Return Policy

Dell Technical Support Policy

Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software program and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware. In addition to this technician assisted technical support, online technical support is available at Dell Support. Additional technical support options may be available for purchase.

Dell provides limited technical support for the printer and any Dell-installed software and peripherals. Support for third-party software and peripherals is provided by the original manufacturer, including those purchased and/or installed through Software & Peripherals (DellWare), ReadyWare, and Custom Factory

Integration (CFI/DellPlus).

Contacting Dell

You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information.

You can contact Dell electronically using the following addresses: l l l l

World Wide Web www.dell.com/ www.dell.com/ap/ (for Asian/Pacific countries only) www.euro.dell.com (for Europe only)

www.dell.com/la/ (for Latin American countries)

Anonymous file transfer protocol (FTP) ftp.dell.com/

Log in as user: anonymous, and use your email address as your password.

Electronic Support Service [email protected] [email protected] [email protected] (for Asian/Pacific countries only)

support.euro.dell.com (for Europe only)

Electronic Quote Service

[email protected] (for Asian/Pacific countries only)

Warranty and Return Policy

Dell Computer Corporation ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your printer, see the Owner's Manual.


You can change most printer settings from your software program or printer driver. If your printer is attached to the network, you can change settings from the Dell Printer Configuration Web Tool. To launch the Dell Printer Configuration Web Tool, type the printer IP address in your Web browser. Print a Printer

Settings page to find your printer's IP address (see "

Printing a Printer Settings Page ").

Settings you change from the software or printer driver apply only to the job you are preparing to send to the printer.

Changes made to printer settings from an software program override changes made from the printer operator panel.

If you cannot change a setting from your software program, use the printer operator panel or the Dell Printer Configuration Web Tool. Changing a printer setting from the printer operator panel or from the Dell Printer Configuration Web Tool makes that setting the user default.

Printing a Printer Settings Page

The Printer Settings page lists all the options you purchased or installed. If a feature or an option is not listed, you need to check your installation.

1.

Press Menu.

2.


3.

Press until Reports appears, and then press or .

4.


The Printer Settings page is printed.

5.

Verify that the options you installed are correctly listed under Printer Options.

6.

If an option you installed is not listed, turn off the printer, unplug the power cord, and reinstall the option.

7.

Verify the amount of memory installed is correctly listed under General.

Using the Operator Panel to Change Printer Settings

You can select menu items and corresponding values from the operator panel.

When you first enter the printer menus from the operator panel, you see an asterisk (*) next to a value in the menus.

This asterisk indicates the factory default menu setting. These settings are the original printer settings. (Factory defaults may vary for different countries.)

When you select a new setting from the operator panel, an asterisk appears next to the setting to identify it as the current user default menu setting.

These settings are active until new ones are selected or the factory defaults are restored.

To select a new value as a setting:

1.

Press Menu.

2.

Press until the required menu appears, and press or .

3.

Press until the desired menu or menu item appears, and press or . l

If the selection is a menu, the menu is opened and the first printer setting in the menu appears. l

If the selection is a menu item, the default menu setting for the menu item appears.(The current user default menu setting has an asterisk (*) beside it.)

Each menu item has a list of values for the menu item. A value can be: l l l l

A phrase or word to describe a setting

A numerical value that can be changed

An On or Off setting

Press at the same time. This recovers the factory default menu settings.

4.

Press to scroll until the desired value appears.

5.

Press .

This enables the setting value, which is indicated by an asterisk (*) next to the setting value.

6.

Press Cancel or to return to the previous menu.

To continue setting other items, select the desired menu. To quit setting new values, press Cancel.

User default menu settings remain in effect until you save new settings or restore the factory defaults. Settings you choose from your software program can also change or override the user default menu settings you select from the operator panel.

NOTE: Settings you choose from your software program may override the settings you select from the operator panel.

Using the Dell Printer Configuration Web Tool to Change Printer Settings

If your printer is connected to the network, you can change the operator panel settings from your Web browser. If you are a network administrator, you can clone the printer settings of one printer to one or all printers on the network.

Type your network printer IP address in your Web browser. Choose Printer Settings from the topics list, and then select the printer settings you want to change.

To copy your printer settings to another printer on the network, choose Copy Printer Settings from the topics list, and then type the other printer's IP address.

If you do not know your printer IP address, it is specified on the Printer Settings page. To print a Printer Settings page:

1.

Press Menu.

2.


3.


4.



Initializing NVRAM

You can restore the original factory default menu settings by initializing NVRAM.

1.

Press Menu.

2.


3.

Press until Maintenance appears, and then press or .

4.

Press until Init NVRAM appears, and then press or .

5.

The Init NVRAM Are you sure? message appears on the operator panel. Press .

6.

Turn off the printer, and then on again.

Initializing NVRAM from Network settings

You can initialize IP Address by initializing NVRAM from Network settings.

1.

Press Menu.

2.


3.

Press until Network appears, and then press or .

4.


5.


6.


Clearing Jams

Careful selection of appropriate print media and proper loading allow you to avoid most jams. See " Print Media Guidelines " for more information.

Avoiding Jams

Identifying the Location of Paper Jams

Removing Print Jams Near the Fuser Unit

Removing Print Jams Near the Center Output Tray

Removing Print Jams From the Print Media Pickup Area

Removing Print Jams From the Print Media Source

Removing Print Jams From the Multipurpose Feeder

NOTE: Before buying large quantities of any print media, Dell recommends trying a sample first.

Avoiding Jams

l l l l l l l l l l l l l

Use only recommended print media. See " Print Media Guidelines " for more information.

See " Loading Print Media in Optional Trays " and " Loading the Multipurpose Feeder " to load printer media properly.

Do not overload the print media sources. Make sure the stack print media height does not exceed the maximum height indicated by the load line labels in the trays.

Do not load wrinkled, creased, damp, or curled print media.

Flex, fan, and straighten print media before you load it. If a jam occurs with print media, try feeding one sheet at a time through the multipurpose feeder.

Do not use print media that you have cut or trimmed yourself.

Do not mix print media sizes, weights, or types in the same print media source.

Make sure the recommended print side is face up.

Keep print media stored in an acceptable environment. For more information, see " Storing Print Media " for more information.

Do not remove the feeding tray during a print job.

Push all trays in firmly after loading them.

Make sure all cables that connect to the printer are correctly attached.

Overtightening the guides may cause jams.

Identifying the Location of Paper Jams

The following illustration shows where paper jams may occur along the print media path.

CAUTION: Do not attempt to clear any jams using tools or instruments. This may permanently damage the printer.

1 Paper cover

2 Feeder cover

3 Regi cover

4 Bias Transfer Roll (BTR) cover

5 Fuser cover

Removing Print Jams Near the Fuser Unit

NOTE: To resolve the message displayed on the operator panel, you must clear all print media from the print media path.

1.

Open the BTR cover.

CAUTION: The inside of the printer on the back side is hot.

2.

Open the paper cover.

3.

Press the levers on both sides and remove any jammed print media.

NOTE: Never touch the outer levers located on both sides of the fuser unit, which are used to remove or install the fuser unit.

4.

Return the levers to their original positions.

5.

Close the paper cover.

6.

Close the BTR cover.

7.

Close the rear cover.

Removing Print Jams Near the Center Output Tray


1.

Open the paper cover.

CAUTION: The inside of the printer is hot.

2.

Lift up the levers on both sides.

CAUTION: Never touch the outer levers located on both sides of the fuser unit, which are used to remove or install the fuser unit.

3.

Open the fuser cover and remove any jammed print media.

4.

Push down the levers on the both sides.

5.

Close the paper cover.

Removing Print Jams From the Print Media Pickup Area


1.

Remove the print media from the back of the printer. The accessible portion of the print media determines how it should be removed. If the print media is not accessible, go to step 3.

2.

Close the rear cover.

3.

Grab the feeder cover on the back of the printer and pull down.

4.

Remove any accessible print media.

5.

Close the cover.

Removing Print Jams From the Print Media Source


1.

Pull the tray halfway out.

2.

Remove the print media depending on how it has jammed. l l

If print media is located on a tilted surface or a wall at the front of the tray, pull the print media straight out.

If the print media is in the pass-through area across two trays, pull the print media straight up and out.

3.

Return the tray to its original position.

Removing Print Jams From the Multipurpose Feeder

Pull the jammed print media straight out of the multipurpose feeder as shown below.


Connecting Your Printer

Choosing the Right Cable

Connecting the Printer Locally

Connecting the Printer to the Network

Choosing the Right Cable

Your Dell Color Laser Printer 3010cn interconnection cable must meet the following requirements:

Connection

USB

Cable certification

USB 2.0

10/100Base-TX Ethernet CAT-5E

1 USB port

2 Ethernet port

Connecting the Printer Locally

A local printer is a printer attached to your computer using a USB cable. If your printer is attached to a network instead of your computer, skip this step and go

on to " Connecting the Printer to the Network ."

Microsoft

®

Windows

®

98 SE, Windows Me, Windows 2000, Windows XP, and Windows Server 2003 operating systems support USB connections. See your computer operating system documentation to see if your system supports USB.

To attach the printer to a computer:

1.

Make sure the printer, computer, and any other attached devices are turned off and unplugged.

2.

Connect the printer to the computer using a USB cable.

1 USB port

A USB port requires a USB cable. Be sure to match the USB cable with the USB port on your printer.

Plug the other end of the cable into a USB on the back of the computer. For a USB cable, do not plug it into the USB keyboard.

Turn On the Printer

1.

Plug one end of the printer power cable into the socket at the back of the printer and the other end into a properly grounded outlet.

2.

Turn on the computer and the printer.

Connecting the Printer to the Network

To attach the printer to a network:

1.

Make sure the printer, computer, and any other attached devices are turned off and unplugged.

2.

Plug one end of a standard category 5 cable into a LAN drop or hub, and the other end into the Ethernet port on the back of the printer. The printer automatically adjusts for the network speed.

1 Ethernet port

Turn On the Printer

1.

Plug one end of the printer power cable into the socket at the back of the printer and the other end into a properly grounded outlet.

2.

Turn on the computer and the printer.

Print and Check the Printer Settings Page

Print a Printer Settings page to verify the network connection. This page also provides important information that helps you configure for network printing.

1.

Press Menu.

2.


3.


4.



5.

If the IP address shows anything other than 0.0.0.0 (the factory default) or 169.254.xx.xx, the printer has an IP address assigned and stored. Go to

" Verify the IP Settings ."

Assign an IP Address

An IP address is a unique number that consists of four sections that are delimited by a period and can include up to three digits in each section, for example,

111.222.33.44.

Assigning an IP address already in use can cause network performance issues.

NOTE: Assigning an IP address is considered as an advanced function and is normally done by a system administrator.

NOTE: Do not continue with this procedure until you have the following three addresses:

- IP Address

- Subnet Mask Address

- Gateway Address

For more information on using your operator panel, see " Operator Panel ."

1.

Turn on the printer.

The Ready to Print appears.

2.

Press Menu.

3.


4.

Press until Network appears, and then press or .

5.

Press until TCP/IP appears, and then press or .

6.

Press until IP AddressSetup appears, and then press or .

7.

Press until Panel appears, and then press .

8.

Press .

9.

Press until IP Address appears, and then press or .

10.

The cursor is located at the first digit of the IP address. Press to enter the numbers for the IP address.

11.

Press .

The cursor moves to the next digit.

12.

Repeat steps 10 and 11 to enter all of the digits in the IP address, and then press .

13.

Press .

14.

Press until Subnet Mask appears, and then press or .

15.

Repeat steps 10 to 11 to set Subnet Mask, and then press .

16.

Press .

17.

Press until Gateway Address appears, and then press or .

18.

Repeat steps 10 to 11 to set Gateway Address, and then press .

19.

Turn off the printer, and then turn it on again.

The IP address is assigned to your printer. You can verify the setting by opening the web browser on any computer on the network and enter the IP address into the URL line. If the IP address is set up correctly, the Dell Printer Configuration Web Tool displays in your browser.

You can also assign the IP address to the printer when installing the printer drivers with installer. When you use the Network Installation feature, and the IP

AddressSetup is set to AutoIP on the operator panel menu, you can set the IP address from 0.0.0.0 to the desired IP address on the printer selection window.

Verify the IP Settings

1.

Print another Printer Settings page.

2.

Look under the TCP/IP heading on the Printer Settings page to make sure the IP address, netmask, and gateway are what you expected. or

Ping the printer and verify that it responds. For example, at a command prompt on a network computer, type ping followed by the new printer IP address (for example, 192.168.0.11): ping 192.168.0.11

If the printer is active on the network, you receive a reply.

Removing Options

If the printer location needs to change or the printer and print media handling options need to be shipped to a new location, all print media handling options must be removed from the printer. For shipping, pack the printer and print media handling options securely to avoid damage.

Removing Optional Tray Modules

Removing the Optional Memory Card

Removing Optional Tray Modules

CAUTION: To lift the printer safely and replace the optional 250-sheet tray module or 500-sheet tray module requires two people to stand in front (operator panel side) and behind the printer and to lift at the same time. Do not try to lift the printer from the sides.

CAUTION: Make sure your fingers are not under the printer when you set it down.

NOTE: You can use a maximum of two trays with your printer (the optional 250-sheet tray module and one additional 250-sheet tray module or 500sheet tray module).

1.

Turn off the printer and unplug the printer power cable.

2.

Unlock the tray from the printer by removing the tray from the tray module and turning the locking mechanism, inside the printer, as shown in the graphic.

3.

Remove the printer from the tray.

CAUTION: Lift the printer with two people, one facing the front of the printer (operator panel side) and the other facing the back. Never try to lift the printer while facing its right and left sides.

4.

To unlock the trays, loosen the screws and remove them from the inside of the tray.

5.

Remove the optional 250-sheet tray module or 500-sheet tray module.

6.

Replace the printer.

Removing the Optional Memory Card

1.

Make sure that the printer is turned off.

2.

Remove the control board cover on the left side of the printer by pulling the notch.

3.

Push the knobs on both sides of the slot outward. Remove the memory card from the slot.

4.

Reattach the control board cover to the printer.

For more information, see " Installing a Memory Card ".

Dell™ Color Laser Printer 3010cn User's Guide

Notes, Notices, and Cautions

Click the links to the left for information on the features, options, and operation of your printer. For information on other documentation included with your printer, see " Finding Information ."

1 Optional 250-sheet tray module (A4/Letter cassette)

Optional 250-sheet tray module (Legal cassette)

Optional 500-sheet tray module

NOTE: Your printer can be equipped with a maximum of two trays. You can install the optional

250-sheet tray module with the optional 250-sheet tray module or the optional 250-sheet tray module with the optional 500-sheet tray module.

2 Multipurpose feeder

3 Printer

To order replacement toner cartridges or supplies from Dell:

1.

Double-click the icon on your desktop.

2.

Visit Dell's website, or order Dell printer supplies by phone.

www.dell.com/supplies

For best service, have your Dell printer Service Tag available.

For help locating your Service Tag number, see " Express Service Code and Service Tag number ."

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your printer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

Information in this document is subject to change without notice.

© 2006 Dell Inc. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation;

ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR Partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

UNITED STATES GOVERNMENT RESTRICTED RIGHTS

This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Dell

Inc., One Dell Way, Round Rock, Texas, 78682, USA.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules.

April 2006 Rev. A00 KH219

Finding Information

What are you looking for?

· Drivers for my printer

· My User's Guide

Find it here

Drivers and Utilities CD

The Drivers and Utilities CD contains documentation and drivers for your printer. You can use the CD to uninstall/reinstall drivers or access your documentation.

Readme files may be included on your CD to provide last-minute updates about technical changes to your printer or advanced technical reference material for experienced users or technicians.

Owner's Manual · Safety information

· How to use my printer

· Warranty information

Troubleshooting Guide

CAUTION: Read and follow all safety instructions in your Owner's Manual prior to setting up and operating your printer.

Troubleshooting Guide

· User Settings

· Configuration

· Troubleshooting Instructions

· Other Problems

Setup diagram How to set up my printer

Express Service Code and Service

Tag number

Express Service Code and Service Tag number.

The Express Service Code and Service Tag numbers are located inside the front door of your printer.

· Latest drivers for my printer

· Answers to technical service and support questions

· Documentation for my printer

Dell Support Website

The Dell Support Website provides several online tools, including:

· Solutions — Troubleshooting hints and tips, articles from technicians, and online courses

· Upgrades — Upgrade information for components, such as memory

· Customer Care — Contact information, order status, warranty, and repair information

· Downloads — Drivers

· Reference — Printer documentation and product specifications

You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information.

Dell Printer Configuration Web Tool

Using the Dell Printer Configuration Web Tool

One of the features of the Dell Printer Configuration Web Tool is the E-Mail Alert Setup, which sends you, or the key operator, an email when the printer needs supplies or intervention.

If you fill out printer inventory reports requiring the asset tag number of all of the printers in your area, use the Printer Information feature in the Dell Printer

Configuration Web Tool. Just type the IP address of each printer on the network to display the asset tag number.

The Dell Printer Configuration Web Tool feature also lets you change printer settings and keep track of printing trends. If you are a network administrator, you can easily copy the printer's settings to one or all printers on the network – right from your Web browser.

To launch the Dell Printer Configuration Web Tool, just type your network printer's IP address in your Web browser.

If you do not know what your printer's IP address is, print a Printer Settings page, which lists the IP address:

1.

Press Menu.

2.


3.


4.



If the IP address shows 0.0.0.0 (the factory default), an IP address has not been assigned. To assign one for your printer, see " Assign an IP Address ."

Use the Dell Printer Configuration Web Tool for:

Printer Status

Get immediate feedback on printer supply status. When toner is running low, click the Order Supplies at link in the lower left area of the first screen to order additional toner cartridges.

Printer Jobs

The Printer Jobs menu contains information on Job List page and Completed Jobs page.

These pages show the details of the status regarding each protocol or the print jobs.


Change printer settings, view the operator panel remotely.

Print Server Settings

Use the Print Server Settings menu to set the type of printer interface and necessary conditions for communications.

Copy Printer Settings

Quickly copy the printer's settings to another printer or printers on the network just by typing each printer's IP address.

NOTE: You must be a network administrator to use this feature.

Print Volume

Keep track of printing trends, such as paper usage and types of jobs being printed.

Printer Information

Get the information you need for service calls, inventory reports, or the status of current memory and engine code levels.

Tray Settings

Get the information about the paper type and size for each tray.

E-Mail Alert

Receive an email when the printer needs supplies or intervention. Type your name or the key operator's name in the email list box to be notified.

Set Password

Lock the operator panel with a password so that other users don't inadvertently change the printer settings you selected.

NOTE: You must be a network administrator to use this feature.

Online Help

Click Help to visit the User's Guide on the Dell website to verify configured settings.

Order Supplies at:

www.dell.com/supplies

Contact Dell Support at:

support.dell.com

Using the Dell Printer Configuration Web Tool

Environment Settings for Web Browser

Dell recommends configuring the environment settings for your Web browser, before using the Dell Printer Configuration Web Tool, for the following reasons.

For Netscape Communicator 7.1

Setting Up the Display Language

1.

Select Preferences from Edit on the menu bar.

2.

Select Languages under the Navigator group.

3.

Specify the display language in order of preference in the Language in order of preference list.

For example:

English [en] or English/United States [en-us]

German [de]

French [fr]

Italian [it]

Spanish [es]

Setting the Printer's IP Address to Non-proxy

1.

Select Preferences from Edit on the menu bar.

2.

Select Proxies under Advanced of the Navigator group.

3.

Select either Direct connection to the Internet or Manual proxy configuration.

When you select Manual proxy configuration, specify the printer's IP address in the No Proxy for: box.

When you have finished setting the language and proxy, type http://nnn.nnn.nnn.nnn/ (the printer's IP address) in the URL entry field of the browser to activate the Dell Printer Configuration Web Tool.

For Internet Explorer 6.0

Setting Up the Display Language

1.

Select Internet Options from Tools on the menu bar.

2.

Select Languages in the General tab.

3.

Specify the display language in order of preference in the Language in order of preference list.

For example:

Italian (Italy) [it]

Spanish (Traditional Sort) [es]

German (Germany) [de]

French (France) [fr]

English [en] or English (United States) [en-us]

Setting the Printer's IP Address to Non-proxy

1.

Select Internet Options from Tools on the menu bar.

2.

Select Proxy server under LAN Settings in the Connections tab.

3.

Do either of the following. l l

Clear the Direct connection to the Internet check box.

Click Advanced, and then specify the printer's IP address in the Do not use proxy server for addresses beginning with field under Exceptions.

When you have finished setting the language and proxy, type http://nnn.nnn.nnn.nnn/ (the printer's IP address) in the URL entry field of the browser to activate the Dell Printer Configuration Web Tool. For information on the printer's IP address, see " Print and Check the Printer Settings Page ."

Page Display Format

The layout of the page is divided into three sections.

Top Frame

Located at the top of all pages is the Top Frame. When Dell Printer Configuration Web Tool is activated, the current status and specifications of the printer are displayed in the Top Frame on every page.

The following items are displayed in the Top Frame.

Dell Color Laser

Printer 3010cn

IP Address:

Location:

Contact Person:

Printer Console

Help

Printer Bitmap

Displays the printer product name.

Displays the printer's IP address.

Displays the printer's location. The location can be changed in Basic Information on the Print Server Settings page.

Displays the printer's administrator's name. The name can be changed in the Basic Information on the Print Server Settings page.

Displays the status of the printer operator panel display and indicators. This is automatically refreshed at the set interval. The interval can be changed in the Basic Information on Print Server Settings page.

Links to the User's Guide on the Dell web page.

Shows the printer bitmap. The Printer Status menu appears in the Right Frame by clicking this image.

Left Frame

Located at the left side of all pages is the Left Frame. The titles of menus displayed in the Left Frame are linked to corresponding menus and pages. You can go to the corresponding page by clicking their characters.

The following menus are displayed in the Left Frame.

Printer Status

Printer Jobs




Print Volume


Tray Settings

E-Mail Alert

Set Password

Online Help

Order Supplies at:

Links to the Printer Status menu.

Links to the Printer Jobs menu.

Links to the Printer Settings Report menu.

Links to the Print Server Reports menu.

Links to the Copy Printer Settings page.

Links to the Print Volume page.

Links to the Printer Information page.

Links to the Tray Settings page.

Links to the E-Mail Alert page.

Links to the Set Password page.

Links to the User's Guide on the Dell web page.

Links to the Dell web page.

Web address: www.dell.com/supplies

Contact Dell Support at: Links to the Dell support page.

Web address: support.dell.com

Right Frame

Located at the right side of all pages is the Right Frame. The contents of the Right Frame correspond to the menu that you select in the Left Frame. For details on the items displayed in the Right Frame, see "

Details of Menu Items

."

Buttons on the Right Frame

Refresh Button

Receives the current printer configuration and updates the latest information in the Right Frame.

Apply New Settings Button

Submits new settings made on the Dell Printer Configuration Web Tool to the printer. The old printer settings are replaced by the new settings.

Restart printer to apply new settings. Button

Submits new settings made on the Dell Printer Configuration Web Tool to the printer and reboots the printer. The old printer settings are replaced by the new settings.

Restore Settings Button

Restores the old settings from before changes made. New settings are not submitted to the printer.

Changing the Settings of Menu Items

Some menus allow you to change the printer settings through the Dell Printer Configuration Web Tool. When you are accessing these menus, the authentication dialog appears on the screen. Type a user name and password for the printer's administrator by following the prompts displayed in the dialog box.

The default user name is admin, and the default password is password. You can change only the password in the Set Password page in the Print Server

Settings menu. The user name cannot be changed. See " Set Password " for more information.

Details of Menu Items

"

Printer Status "

"

Printer Jobs "

"

Printer Settings

"

"

Printer Status "

"

Printer Events

"

"

Print Volume

"

"

Printer Information "

"

Job List

"

"

Completed Jobs "

"

Printer Settings Report

" "

Menu Settings "

"

Reports "

"

Printer Settings

" "

Basic Settings

"

"

Security Settings "

"

Printer Maintenance "

"

Paper Density Settings "

"

BTR Adjustments "

"

"

Print Server Settings

" "

Copy Printer Settings "

"

Print Server Reports

Other Features

"

"

"

Print Server Settings

"

"

Init NVRAM "

"

Clear Storage "

*

"

Non-Dell Toner "

"

Print Server Setup Page "

"

E-Mail Alert Setup Page "

"

Basic Information "

"

Port Settings

"

"

TCP/IP "

"

E-Mail Alert

"

"

SNMP

"

"

Set Password "

"

Reset Print Server

"

"

Copy Printer Settings "

"

Copy Printer Settings Report

"

"

Tray Settings "

* This item is only available when the optional memory card is installed.

Printer Status

Use the Printer Status menu to check the status of consumables, hardware, and specifications of the printer.

The following pages are displayed in the Printer Status menu.

Printer Status

Purpose:

To check the status of remaining consumables and trays.

Values:

Toner Level

Consumables Status OK

Empty

Paper Trays Status OK

Add

Paper

Capacity

Size

Output Tray Status OK

Full

Capacity

Covers

Printer Type

Printing Speed

Status Closed

Open

Displays the percent of toner remaining.

When the printer runs out of toner, the message appears. The text Order Toner is linked to the Dell Printer Supplies website.

Indicates that consumables are available.

Indicates that consumables are used up.

Indicates that there is some paper in the tray but the quantity is unknown.

Indicates that there is no paper in the tray.

Displays the maximum capacity status of the paper tray.

Displays the size of paper in the tray.

Indicates that the tray is available.

Indicates that the tray is not available.

Displays the maximum capacity status of the paper tray.

Indicates that the cover is closed.

Indicates that the cover is open.

Displays the type of printing for your printer. Color Laser is displayed normally.

Displays the printing speed for your printer.

Printer Events

Purpose:

When printer faults occur such as running out of paper or running out of toner, the details of all alerts or indications of faults are displayed in the Printer Events page.

Values:

Location Displays the location where the printer fault occurred.

Details Displays the details of the printer fault.

Print Volume

Purpose:

To verify the number of printed pages. This page can also be displayed by clicking Print Volume in the Left Frame.

Values:

Printer Page Count Displays the total number of pages printed since the printer was shipped from the factory.

Paper Used Displays the number of pages for each paper size.


Purpose:

To verify the printer details such as hardware configuration and software version. This page can also be displayed by clicking Printer Information in the Left

Frame.

Values:

Dell Service Tag Number

Asset Tag Number

Printer Serial Number

Memory Capacity

Displays Dell's service tag number.

Displays the printer's asset tag number.

Displays the printer's serial number.

Displays the memory capacity.

Processor Speed

Printer Revision Levels Firmware Version

Displays the processing speed.

Displays the revision date (revision level).

Network Firmware Version Displays the revision date (revision level).

Printer Jobs

The Printer Jobs menu contains information on Job List page and Completed Jobs page. These pages show the details of the status regarding each protocol or the print jobs.

Job List

Purpose:

To confirm the print jobs that are being processed.

To update the screen, click the Refresh button.

Values:

ID

Job Name

Owner

Host Name

Displays the job id.

Displays the file name of the job being printed.

Displays the job owner's name.

Displays the name of the host computer.

Job Status

Host I/F

Displays the status of the job being printed.

Displays the status of the host interface.

Job Submitted Time Displays the date the print job was submitted.

Completed Jobs

Purpose:

To check the completed print jobs.

To update the screen, click the Refresh button.

Values:

ID

Job Name

Owner

Host Name

Displays the job id.

Displays the file name of the completed print job.

Displays the job owner's name.

Displays the name of the host computer.

Output Result Displays the status of completed print jobs.

Impression Number Displays the impression number.

No. of Sheets

Host I/F

Displays the number of pages in the job.

Displays the status of the host interface.

Job Submitted Time Displays the date the print job was submitted.


Use the Printer Settings menu to display the printer settings report and to configure printer settings.

The following tabbed pages are displayed at the top of the Right Frame.

Printer Settings Report

The Printer Settings Report tab includes the Menu Settings page.

Menu Settings

Purpose:

To display the current settings of the operator panel menus.

Values:

Basic Settings

Security Settings

Paper Density

Settings

BTR Adjustments

Non-Dell Toner

Tray Settings

Power Saver Time Displays the amount of time before the printer enters power saver mode after it finishes a print job.

Error Alarm Displays whether the printer sounds an alarm when an error occurs.

Job Timeout

Panel Language

Displays specify the amount of time the printer waits to receive additional bytes of data from the computer.

Displays the language of the text on the operator panel screen.

Auto Log Print

ID Print

Displays whether the printer outputs logs automatically.

Displays a location where the user ID is printed.

Banner Sheet

Position

Displays the position of banner sheet.

Banner Sheet Input

Tray

Displays the tray in which the banner sheet is loaded.

RAM Disk

Substitute Tray

Displays whether to allocate memory to the RAM Disk file system for the Secure Print and Proof Print features.

This item is only available when the optional memory card is installed.

Displays whether or not to use another size paper when the paper that is loaded in the specified tray does not match the paper size settings for the current job.

Plain 1

Label

Plain 1

Plain 2

Transparency

Covers 1

Covers 2

Label

Coated 1

Displays whether the panel is locked by a password.

Displays the paper density for the plain paper.

Displays the paper density for the label.

Displays the voltage of the second Bias Transfer Roll (BTR) unit for plain paper 1.

Displays the voltage of the second BTR unit for plain paper 2.

Displays the voltage of the second BTR unit for transparencies.

Displays the voltage of the second BTR unit for covers 1.

Displays the voltage of the second BTR unit for covers 2.

Displays the voltage of the second BTR unit for labels.

Displays the voltage of the second BTR unit for coated paper 1.

Coated 2

Envelope

Displays the voltage of the second BTR unit for coated paper 2.

Displays the voltage of the second BTR unit for envelopes.

Non-Dell Toner Displays whether to use a refilled toner cartridge.

Tray 1 Paper Type Displays the type of paper loaded in the optional 250-sheet tray module.

Tray 1 Paper Size Displays the size of paper loaded in the optional 250-sheet tray module.

Tray 2 Paper Type Displays the type of paper loaded in the optional 250-sheet tray or 500-sheet tray module.

Tray 2 Paper Size

MPF Paper Type

MPF Paper Size

Displays the size of paper loaded in the optional 250-sheet tray or 500-sheet tray module.

Displays the type of paper loaded in the multipurpose feeder.

Displays the size of paper loaded in the multipurpose feeder.

Reports

Purpose:

To print various types of reports and lists.

Values:


Panel Settings

Click Start button to print the Printer Settings page.

Click Start button to print the Panel Settings page.

Job History

Error Log

Click Start button to print the Job History page.

Click Start button to print the Error Log page.

Stored Documents Click Start button to print the Documents page.

This item is only available when the optional memory card is installed. RAM Disk ON.


The Printer Settings tab includes Basic Settings, and Security Settings pages.

Basic Settings

Purpose:

To configure the basic printer settings.

Values:

Power Saver Time

Error Alarm

Job Timeout

Panel Language

Auto Log Print

ID Print

Banner Sheet

Position

Banner Sheet Input

Tray

RAM Disk

Substitute Tray

Sets the amount of time the printer waits after a job is printed before it goes into the power saver mode.

Specifies whether the printer sounds an alarm when an error occurs.

Specifies the amount of time the printer waits to receive additional bytes of data from the computer. When this timeout expires, the print job is canceled.

Determine the language of the text on the operator panel screen.

Specifies whether the printer outputs logs automatically.

Specifies a location where the user ID is printed.

Specifies the position of banner sheet.

Specifies the tray in which the banner sheet is loaded.

Specifies whether to allocate memory to the RAM Disk file system for the Secure Print and Store Print features.

This item is only available when the optional memory card is installed.

Specifies whether or not to use another size paper when the paper that is loaded in the specified tray does not match the paper size settings for the current job.

Security Settings

Purpose:

To set or change the password to limit access to the menus from the operator panel.

Set the password of the Dell Printer Configuration Web Tool from Set Password in Print Server Settings.

Values:

Panel Lock Specifies whether to limit access to the menus.

Change Password Sets a password to limit access to the menus.

Re-enter Password Type the new password again to confirm.

NOTE: This menu sets a password to lock the operator panel. When changing the password for the Dell Printer Configuration Web Tool, click Set

Password on the left frame and set the password.

Printer Maintenance

Printer Maintenance tab includes Paper Density Settings, BTR Adjustments, Registration Adjustments, Init NVRAM, Clear Storage, and Non-Dell Toner pages.

Paper Density Settings

Purpose:

To specify the paper density.

Values:

Plain 1 Light

Normal

Label Label 1

Label 2

BTR Adjustments

Purpose:

To specify the value of the reference voltage for the transfer roller.

Values:

Plain 1

Plain 2

Sets the value of the reference voltage to the transfer roller for Plain 1.

Sets the value of the reference voltage to the transfer roller for Plain 2.

Transparency Sets the value of the reference voltage to the transfer roller for Transparency.

Covers 1 Sets the value of the reference voltage to the transfer roller for Covers 1.

Covers 2

Label

Coated 1

Coated 2

Envelope

Sets the value of the reference voltage to the transfer roller for Covers 2.

Sets the value of the reference voltage to the transfer roller for Label.

Sets the value of the reference voltage to the transfer roller for Coated 1.

Sets the value of the reference voltage to the transfer roller for Coated 2.

Sets the value of the reference voltage to the transfer roller for Envelopes.

Init NVRAM

Purpose:

To initialize the NV (non-volatile) memory. After executing this function and rebooting the printer, all the menu parameters are reset to their default values.

The NVRAM for the network feature cannot be initialized.

Values:

Initialize NVRAM and restart printer. Click Start to initialize the NVRAM.

Clear Storage

Purpose:

To clear all files that are stored as Secure and Proof Print in the RAM Disk.

This item is only available when the optional memory card is installed. RAM Disk ON.

Values:

Clear Storage Click Start to clear all files stored in the RAM Disk.

Non-Dell Toner

Purpose:

Specifies whether to use the refilled toner cartridge or not. When this setting is on, you can use toner cartridges provided by other companies.

Values:

Non-Dell

Toner

Overrides factory toner cartridge setting.

Non-Dell-brand toner cartridges may disable some printer features, reduce print quality and reduce the reliability of your printer. Dell recommends only new Dell-brand toner cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.


The Copy Printer Settings menu includes the Copy Printer Settings and Copy Printer Settings Report pages.


Purpose:

To copy the printer settings to one or more of the same model of printer.

To copy the settings to another printer, specify the IP address and password of the printer to which the settings are copied in the IP Address text box and

Password text box. When you leave the Password text box blank, your own password is submitted. Then, click the Copy the settings to the Host in the

above list. button. Copying the settings is complete. The connection time-out period is 60 seconds. After that, you can check whether settings were copied or not on this page. And you need to check the Copy the settings to the Host in the above list and reboot the machine. menu of the Dell Printer Configuration

Web Tool in the destination printer to verify if settings were actually copied or not.

If the settings can be copied but printer configuration is different, the settings of only the same items are copied. Printer settings are simultaneously copied to printers of up to 10 IP addresses.

Copy Printer Settings Report

Purpose:

To verify the histories of copying after turning on the printer.


Use the Print Server Settings menu to set the type of printer interface and necessary conditions for communications.

The following tabbed pages are displayed in the top of the Right Frame.

Print Server Reports

The Print Server Reports tab includes Print Server Setup Page, and E-Mail Alert Setup Page.

Print Server Setup Page

Purpose:

To verify the current settings of TCP/IP protocol and printing ports. On this page, you can only verify the settings of items. If you want to change the settings, go to the pages in the Print Server Settings tab.

Values:

Ethernet Ethernet Settings

Current Ethernet Settings

MAC Address

TCP/IP Settings Host Name

IP Address Mode

DNS

LPD

Port9100

Displays the current settings of Ethernet transmission rate.

Displays the current Ethernet settings.

Displays the printer's MAC address.

Displays the host name.

Displays the settings for the IP address.

IP Address

Subnet Mask

Displays the printer's IP address.

Displays the subnet mask.

Gateway Address Displays the gateway address.

Current DNS Server Address Displays the DNS server address.

Port Status

Connection Time-Out

Port Status

Port Number

Displays the port status.

Displays the connection timeout period.


Displays the port number.

HTTP

FTP

SNMP Agent

IP Filter


Port Status

Port Number

Simultaneous Connections


Port Status


Port Status

Trap Notification (IP)

Authenticate Error Trap

Access List



Displays the port number.

Displays the number of connections received simultaneously by the client.





Displays the status of the Trap Notification (IP) feature and IP address.

Displays the status of the Authenticate Error Trap.

Displays the list of IP addresses that are permitted or denied access to the printer.

E-Mail Alert Setup Page

Purpose:

To verify the current settings of SMTP/POP used for the e-mail feature and E-Mail Alerts feature. In this page, you can only verify the settings of items. If you want to change the settings, go to the pages in the Print Server Settings tab.

Values:

Port Status

Primary SMTP Gateway

Reply Address

SMTP Server Connection


Displays the primary SMTP gateway.

Displays the IP address of servers connected with SMTP protocol when data is incoming.

Displays the status of the SMTP server connection.

E-Mail List 1

E-Mail List 2

Displays the acceptable e-mail addresses for the E-Mail Alert feature specified in E-mail List 1.

Displays the acceptable e-mail addresses for the E-Mail Alert feature specified in E-mail List 2.

Select Alerts for List 1 Supplies Alerts Displays the status, and whether to receive an E-Mail Alert for consumables.

Paper Handling Alerts Displays the status, and whether to receive an E-Mail Alert for paper handling.

Service Call Displays the status, and whether to receive an E-Mail Alert for Service Calls.

Select Alerts for List 2 Supplies Alerts Displays the status, and whether to receive an E-Mail Alert for consumables.

Paper Handling Alerts Displays the status, and whether to receive an E-Mail Alert for paper handling.

Service Call Displays the status, and whether to receive an E-Mail Alert for Service Calls.


The Print Server Settings tab includes Basic Information, Port Settings, TCP/IP, E-Mail Alert, and SNMP pages.

Basic Information

Purpose:

To configure the printer's basic information.

Values:

System

Settings

Printer Name

Location

Contact Person

Administrator E-mail

Address

Asset Tag Number

EWS Settings Auto Refresh On

Off

Auto Refresh Interval

Specifies the name of the printer up to 31 alphanumeric characters.

Specifies the location of the printer up to 63 alphanumeric characters.

Specifies the contact name, number, and other information of the printer administrator and service center up to

63 alphanumeric characters.

Specifies the contact address of the printer administrator and service center up to 63 alphanumeric characters.

Specifies the asset tag number.

Refreshes the contents of the status display pages automatically.

Does not refresh the status display pages automatically.

Sets the time interval for refreshing the contents of the status display pages automatically from 15 to 600 seconds.

NOTE: The auto refresh feature is effective for the contents of the Top Frame, Printer Status page, Job List page, and Completed Jobs page.

Port Settings

Purpose:

To specify whether to enable or disable printing ports and management protocol features.

Values:

Ethernet

Port

Settings

Ethernet

Settings

Auto Detects Ethernet transmission rate and the duplex settings automatically.

10BASE-T Half-Duplex Selects 10Base-T Half-Duplex as the default value.

10BASE-T Full-Duplex Selects 10Base-T Full-Duplex as the default value.

100BASE-TX Half-

Duplex

Selects 100Base-T Half-Duplex as the default value.

Selects 100Base-T Full-Duplex as the default value. 100BASE-TX Full-

Duplex

Current Ethernet Settings Displays the current settings of Ethernet.

Displays the printer's MAC address. MAC Address

LPD Select the check box to enable the LPD.

Select the check box to enable the Port9100. Port9100

FTP Select the check box to enable the FTP port.

Select the check box to enable the E-Mail Alert feature. E-Mail Alert

SNMP Agent Select the check box to enable the SNMP.

You can also configure the transport protocol to be used. UDP can be selected as the transport protocol.

NOTE: The settings in the Port Settings item are valid only when the printer is rebooted. When you change or set this item, click the Restart printer to

apply new settings. button to apply new settings.

TCP/IP

Purpose:

To configure the IP address, subnet mask, and gateway address of the printer.

Values:

TCP/IP

Settings

Host Name

IP Address

Mode

AutoIP

DHCP

BOOTP

RARP

Manually

Set

IP Address

Subnet Mask

Gateway Address

Specifies the host name up to 15 alphanumeric characters. The default name remains valid if no entry is made.

Automatically sets the IP address.

Uses DHCP to set the IP address.

Uses BOOTP to set the IP address.

Uses RARP to set the IP address.

Enables the IP address set in IP Address.

Sets the IP address allocated to the printer in the nnn.nnn.nnn.nnn format. Each section of nnn.nnn.nnn.nnn is a value between 0 and 254. Note that values 127 and 224 to 254 are not valid for the first three-digits.

Sets the subnet mask in the nnn.nnn.nnn.nnn format. Each section of nnn.nnn.nnn.nnn is a value between 0 and

255. Note that 255.255.255.255 is invalid.

Sets the gateway address in the nnn.nnn.nnn.nnn format. Each section of nnn.nnn.nnn.nnn is a value between 0 and 254. Note that values 127 and 224 to 254 are not valid for the first three-digits.

DNS

LPD

Port9100

HTTP

FTP

DNS Mode

DNS Server ADDR


IP Filter

Port Number


IP Filter

Port Number

Simultaneous

Connections


Password


Select the check box to get the DNS server address automatically from the DHCP server.

Sets the DNS server address.

Sets the connection timeout period from 1 to 1000 seconds.

To set the IP Filter settings, click IP Filter. The " IP Filter

" page is displayed.

Sets the port number from 9000 to 9999.

Sets the connection timeout period between 1 and 1000 seconds.

To set the IP Filter settings, click IP Filter. The "

Sets the port number to 80 and 9000 to 9999.

IP Filter

" page is displayed.

Displays the maximum number of connections received simultaneously by the client.


Sets whether to enable or disable the password. And also specifies the password value up to seven characters.


E-Mail Alert

Purpose:

To configure detailed settings for E-Mail Alert. This page can also be displayed by clicking E-Mail Alert in the Left Frame.

Values:

Primary SMTP Gateway

Reply Address

SMTP Server Connection

E-Mail List 1

Sets the primary SMTP gateway.

Sets the IP address of the incoming server connected with SMTP protocol.

Displays the status of the SMTP server connection.

Sets acceptable e-mail addresses for the E-Mail Alert feature up to 255 alphanumeric characters.

E-Mail List 2 Sets acceptable e-mail addresses for the E-Mail Alert feature up to 255 alphanumeric characters.

Select Alerts for List 1 Supplies Alerts Select the check box to receive an E-Mail Alert for consumables.

Paper Handling Alerts Select the check box to receive an E-Mail Alert for paper handling.

Service Call

Select Alerts for List 2 Supplies Alerts

Select the check box to receive an E-Mail AlertE-Mail Alert for Service Calls.

Select the check box to receive an E-Mail Alert for consumables.

Paper Handling Alerts Select the check box to receive an E-Mail Alert for paper handling.

Service Call Select the check box to receive an E-Mail Alert for Service Calls.

SNMP

Purpose:

To configure the detailed settings of SNMP.

Values:

Community Name

(Read only)

*1

Community Name

(Read/Write)

*1

Specifies the community name to access (read only) the data up to 31 alphanumeric characters.

The original setting remains valid if no input is made. Characters entered for community Name in previous settings are not displayed on the screen. The default Read Community is public.

Specifies the community name to access (read and write) the data up to 31 alphanumeric characters.

The original setting remains valid if no input is made. Characters entered for community Name in previous settings are not displayed on the screen. The default Read/Write Community is private.

Community Name

(Trap)

*1

Trap Notification

(IP)

Authenticate Error

Trap

Specifies the community name used for trap up to 31 alphanumeric characters.

The original settings remain valid if no input is made. Characters entered for Community Name (Trap) in previous settings are not displayed on the screen. The default Trap Community is " " (NULL).

Select the check box to notify trap occurrence. In this case, specify the IP address and IP socket in the nnn.nnn.nnn.nnn:mmmmm format. Each section of nnn.nnn.nnn.nnn is a value between 0 and 255. Note that values 127 and 224 to 254 are not valid for the first three-digits only. IP socket mmmmm is a value between 0 and 65535.

Select the check box to notify Authenticate Error Trap.

*1 The default value of each items can be changed by using Dell Printer Configuration Web Tool.

IP Filter

Purpose:

To configure the detailed settings for the IP Filter used for LPD and Port9100. This page can be linked from LPD and Port9100 settings on the TCP/IP page.

Values:

Address Sets the address in the address field. Enter a numeric value between 0 and 255 in each field of "aaa.bbb.ccc.ddd." However, 127 and

224 to 254 cannot be used to "aaa."

Address Mask

Active

Mode

Permit

Sets the Address Mask in the Mask field. Enter a numeric value between 0 and 255 in each field.

Permits printing from specified network address.

Disabled Disables the IP Filter feature for the specified IP address.

Reject Rejects printing from specified network address.

When you make the settings for the filter, enter the IP address of the IP Filter in the Address field and the Subnet Mask in the Address Mask field. Enter a numeric value between 0 and 255 in each field. "*" is appended to the current value.

Setup Procedure

You can set up to a maximum of five items and the first item takes priority. Enter the shortest address first before proceeding to the next longer address when setting multiple filters.

The following section explains how the IP Filter operates.

IP Filter Procedure l

Enabling Printing From a Specified User

The following describes the procedure to enable printing only from the "192.168.100.10" IP address.

Procedures:

1.

Click the first column of Access List row 1.

2.

Enter "192.168.100.10" in the Address field and "255.255.255.255" in the Address Mask field.

3.

Select Permit.

4.

Click Apply New Settings. l

Disabling Printing From a Specified User

The following describes the procedure to disable printing only from the "192.168.100.10" IP address.

Procedures:

1.


2.


3.

Select Reject.

4.


5.


6.

Select Permit.

7.

Click Apply New Settings. l

Enabling and Disabling Printing from Network Addresses

You can enable printing from the "192.168" network address and disable printing from the "192.168.200" network address. However, the example below describes how to enable printing from the "192.168.200.10" IP address.

Procedures:

1.

Click the first column of the Access List row 1.

2.

Enter "192.168.200.10" in the Address field and "255.255.255.255" in the Address Mask field.

3.

Select Permit.

4.


5.


6.

Select Reject.

7.


8.


9.

Select Permit.

10.

Click Apply New Settings.

Other Features

The Other Features tab includes Set Password page and Reset Print Server page.

Set Password

Purpose:

To set or change the password that is required to access the printer setup parameters from the Dell Printer Configuration Web Tool.

Set the password of the operator panel from Security Settings in the Printer Settings.

This page can also be displayed by clicking Set Password in the Left Frame.

Values:

Sets the password up to 8 alphanumeric characters. The password appears as asterisks (*) in the field when it is entered.

Administrator Password

Confirm Administrator

Password

Reset Print Server

Purpose:

To initialize NVRAM for the network feature and reboot the printer.

Initialize the printer's NVRAM from the InitNVRAM in the Printer Settings.

Values:

Initialize NIC NVRAM and restart printer

Restart Printer

Click the Start button to initialize NVRAM. Network settings revert to the factory default settings and reboot the network capability.

Click the Start button to reboot printer.

Tray Settings

Use the Tray Settings menu to set the printer media types and sizes for trays respectively.

Values:

Tray 1 Paper Type Sets the type of paper loaded in the optional 250-sheet tray module.

Tray 1 Paper Size Sets the size of paper loaded in the optional 250-sheet tray module.

Tray 2 Paper Type Sets the type of paper loaded in the optional 250-sheet tray or 500-sheet tray module.

Tray 2 Paper Size Sets the size of paper loaded in the optional 250-sheet tray or 500-sheet tray module.

MPF Paper Type Sets the type of paper loaded in the multipurpose feeder.

MPF Paper Size Sets the size of paper loaded in the multipurpose feeder.

About Your Printer

The following illustrations show the standard Dell Color Laser Printer 3010cn, and an optional 250-sheet tray module or 500-sheet tray module.

Standard printer Printer with options

1 Center output tray

2 Operator panel

3 Multipurpose feeder

4 Optional 250-sheet tray module

(A4/Letter cassette)

Optional 250-sheet tray module (Legal cassette)

Optional 500-sheet tray module

NOTE: Your printer can be equipped with a maximum of two trays. You can install the optional

250-sheet tray module with the optional 250-sheet tray module or the optional 250-sheet tray module with the optional 500sheet tray module.

NOTICE: When you use the printer with the multipurpose feeder opened, do not locate the printer in direct sunlight. Doing so may cause a malfunction or unnatural screen image.

Understanding Printer Messages

The printer operator panel displays messages describing the current state of the printer and indicates possible printer problems you must resolve. This topic provides a list of all printer messages, explains what they mean, and tells you how to clear the messages.

1 LCD display

4 Menu button

5

8

buttons

2 Ready indicator 6 Error indicator

3

buttons

7 Cancel button

button

Message

(The first and second lines are displayed together. The third and forth lines blink every three second.)

NNN-NNN

Restart Printer

Contact Support

IfMessageReturns

NNN-NNN

Restart Printer

Reseat Fuser

Contact Support

016-316

Restart Printer

Reseat Memory

Contact Support

016-318

Restart Printer

Reseat Memory

Contact Support

NNN-NNN

Restart Printer

Reseat XXX

Contact Support

Paper Jam XXX

NNN-NNN

Open YYY

Remove Paper

Paper Jam XXX

NNN-NNN

Open YYY and ZZZ

Paper Jam XXX

NNN-NNN

Open YYY

Open ZZZ

Paper Jam Tray 1

071-101

Open Feed1 Cover

Pull out Tray 1

Paper Jam Tray 2

072-101

Open Feed2 Cover

Pull out Tray 2

What this message means

Error NNN-NNN relates to printer problems.

The additional memory module is not fully inserted into the slot.

XXX is not fully inserted.


The printer detects a paper jam in XXX.

XXX indicates a position in which a paper jam occurs.

YYY indicates a position that you open.


The printer detects a paper jam in XXX.

XXX indicates a position in which a paper jam occurs.

What you can do

Turn off the printer, and then on. If this does not solve the problem, contact Dell. See "Contacting Dell" in the Owner's

Manual.

The outer levers on both sides of the fuser unit are not securely locked.


Confirm that the outer levers on both sides of the fuser unit are securely locked. If this does not solve the problem, contact Dell. See "Contacting Dell" in the Owner's Manual.

The printer detected an unsupported additional memory module in the memory slot.

Remove the additional memory module. If this does not solve the problem, contact Dell. See "Contacting Dell" in the

Owner's Manual.

Remove the additional memory module from the slot, and then reattach it firmly. If this does not solve the problem, contact Dell. See "Contacting Dell" in the Owner's Manual.

Confirm that the unit is securely inserted. If this does not solve the problem, contact Dell.

See "Contacting Dell" in the Owner's Manual.

Clear the paper path.

See " Clearing Jams "

Pull out the specified tray and clear the paper path.


004-312

TRAY1 must be

250 sheet tray

Contact Support

Transparency

077-131

Open Reg Cover

Remove Paper

Remove Drum Cart

091-940

Install Toner

Cartridge First

Insert TonerCart

NNN-NNN

Insert

XXX

Insert Drum Cart

091-972

Drum Cartridge

Not Installed

Reinsert Drum

091-911

Printer Unable to Detect Drum

Replace Toner

NNN-NNN

Replace

XXX

Replace DrumCart

091-935

Drum Full of

Waste Toner

Toner Verify

NNN-NNN

Remove/Reinsert

XXX

Drum Recognition

091-916

Remove and

Reinsert Drum

TonerRecognition

NNN-NNN

Remove/Reinsert

XXX

Wrong Cartridge

NNN-NNN

XXX

Unsupported

Close FrontCover

077-300

Front or Top

Cover Is Open

Close XXX

NNN-NNN

The printer detects an incorrect configuration of the trays.

Turn off the printer. Set the trays in the proper configuration again.

See " Installing the Optional Tray Module "

The printer detects jammed transparencies.

The drum cartridge must be removed.

Clear the paper path.

Then load the transparencies again.


Remove the drum cartridge from the printer.

See " Replacing the Drum Cartridges "

The specified toner cartridge is either missing or not fully inserted into the printer.

XXX is one of the following:

· Yellow Toner

· Cyan Toner

· Magenta Toner

· Black Toner


Reinsert the specified toner cartridge.

See " Replacing the Toner Cartridge "

The drum cartridge is either missing or not fully inserted into the printer.

Reinsert the drum cartridge.


The toner cartridge is low on toner.


· Yellow Toner

· Cyan Toner

· Magenta Toner

· Black Toner


The drum cartridge needs to be replaced.

Remove the specified toner cartridge and install a new one.


Replace the drum cartridge.


An unsupported toner cartridge is installed.


· Yellow Toner

· Cyan Toner

· Magenta Toner

· Black Toner


An unsupported drum cartridge is installed.

Replace the specified toner cartridge.




An unsupported toner cartridge is installed.


· Yellow Toner

· Cyan Toner

· Magenta Toner

· Black Toner

· DrumCartridge




A toner cartridge which has a volume that is not supported has been installed.

XXX indicates one of the following:

· Yellow Toner

· Cyan Toner

· Magenta Toner

· Black Toner

Error NNN-NNN relates to printer problems.



Printer cover is open.


· Reg Cover

· BTR Cover

· Paper Cover

· Feeder 1

· Feeder 2

YYY is one of the following:

· Reg Cover

Close the specified cover.

YYY

Is Open

CarrierAlignment

093-310

Reinsert Toner

Cartridge

Load XXX

NNN-NNN

Load XXX

YYY

Load XXX

yyy

Load Tray

024-964

Load XXX

YYY

Load XXX

yyy

Out of Memory

016-700

Job too Large

Press Set

Disk Full

016-980

Job too Large

Press Set

PDL Request

016-720

Invalid PDL file

Press Set

Invalid Job

016-799

Data Violation

Press Set

Insert TonerCart

NNN-NNN

Insert

XXX

Replace Toner

NNN-NNN

Replace

XXX

Ready to Print

NNN-NNN

XXX

Is Low

· BTR Cover

· Paper Cover

· Feeder 1 Cover

· Feeder 2 Cover


The toner cartridge does not rotate properly during replacement.

· Open the front door.

· Confirm that toner cartridges are securely installed.

Incorrect paper size is loaded in the specified tray.

XXX indicates the number of the tray or multipurpose feeder.

YYY indicates a paper size.

yyy indicates paper quality.


Incorrect paper sizes are loaded in all trays.

YYY indicates a paper size.

yyy indicates paper quality.

Load the specified paper size in the specified trays.

See " Loading Print Media in Optional Trays "

Load the specified paper in all the trays.

See " Loading Print Media in Optional Trays "

The printer memory is full and cannot continue processing the current print job.


· Press to clear the message, cancel the current print job, and conduct the next print job, if any.

· Press Cancel to cancel the current print job.

· Press Menu to open the Stored Print and delete the holding job.

· To avoid this error in the future, do the following:

· Delete unnecessary fonts, macros, and other data in printer memory.

· Install additional printer memory.

See " Accessing Held Jobs From the Operator Panel "

RAM disk memory is full and cannot continue processing the current print job.


· Press Cancel to cancel the current print job.

· Press Menu to open the Stored Print and delete the current job.

· To avoid this error in the future, do the following:

· Reduce the number of print pages such as splitting the print data.

· Increase free memory space by deleting unnecessary data in the RAM disk.

See " Accessing Held Jobs From the Operator Panel "

Error relating to PDL emulation problems occurs. · Press to clear the message, cancel the current print job, and conduct the next print job, if any.

· Press Cancel to cancel the print job.

When the configuration of the printer on the printer driver does not conform to the printer you are using, this message appears.

· Press Cancel to cancel the print job.


· Make sure that the configuration of the printer on the printer driver conforms to the printer you are using.

The specified toner cartridge is either missing or not fully inserted into the printer.


· Yellow Toner

· Cyan Toner

· Magenta Toner

· Black Toner


Prepare the specified toner cartridge.




The specified toner cartridge needs to be replaced.


· Yellow Toner

· Cyan Toner

· Magenta Toner

· Black Toner


Toner cartridge is nearly empty.

The specified toner cartridge needs to be replaced.


· Yellow Toner

· Cyan Toner

· Magenta Toner

· Black Toner




Ready to Print

091-402

Drum Cartridge

Replace Soon

Ready to Print

193-700 non-DELL Toner

Installed

Drum life warning.

The drum cartridge needs to be replaced.

The printer is in the non-Doll toner mode.



When some of the toner cartridges reach the end of their lives, you cannot continue printing if the non-Dell toner mode is not selected.

Printing

This chapter covers tips for printing, how to print certain lists of information from your printer, and how to cancel a job.

Tips for Successful Printing

Sending a Job to Print

Canceling a Print Job

Printing a Printer Settings Page

Using the Print and Hold Function

Tips for Successful Printing

Tips on Storing Print Media

Store your print media properly. For more information, see " Storing Print Media ."

Avoiding Jams

NOTE: Dell recommends that you try a limited sample of any print media you are considering using with the printer before purchasing large quantities.

By selecting appropriate print media and loading it properly, you are able to avoid most jams. See the following for instructions on loading print media: l l l

" Loading Print Media in Optional Trays " (which includes the optional 250-sheet tray module and 500-sheet tray module)

" Loading the Multipurpose Feeder "

" Avoiding Jams "

If you experience a jam, see " Clearing Jams " for instructions.

Sending a Job to Print

To support all of the printer features, use the printer driver. When you choose Print from a software program, a window representing the printer driver opens.

Select the appropriate settings for the specific job you are sending to print. Print settings selected from the driver override the default menu settings selected from the printer operator panel.

You may need to click Properties or Setup from the initial Print box to see all of the available printer settings you can change. If you are not familiar with a feature in the printer driver window, open the online Help for more information.

To print a job from a typical Windows application:

1.

Open the file you want to print.

2.

From the File menu, select Print.

3.

Verify that the correct printer is selected in the dialog box. Modify the printer settings as appropriate (such as the pages you want to print or the number of copies).

4.

Click Properties or Setup to adjust printer settings not available from the first screen, and then click OK.

5.

Click OK or Print to send the job to the selected printer.

Canceling a Print Job

There are several methods for canceling a print job.

Canceling From the Printer Operator Panel

To cancel a print job after it has started printing:

1.

Press Cancel.

Printing is canceled.

Canceling a Job From the Computer Running Windows

Canceling a Job From the Taskbar

When you send a job to print, a small printer icon appears in the right corner of the taskbar.

1.

Double-click the printer icon.

A list of print jobs appears in the printer window.

2.

Select the job you want to cancel.

3.

Press <Delete> on the keyboard.

Canceling a Job From the Desktop

1.

Minimize all programs to reveal the desktop.

2.

Click Start ® Printers and Faxes.

A list of available printers appears.

3.

Double-click the printer you selected when you sent the job.

A list of print jobs appears in the printer window.

4.

Select the job you want to cancel.

5.

Press <Delete> on the keyboard.

Printing a Printer Settings Page

To verify detailed printer settings, print a Printer Settings page. A printed Printer Settings page also allows you to verify whether or not options have been installed properly.

See " Understanding Printer Menus " to identify the display and operator panel buttons if you need help.

1.

Press Menu.

2.


3.


4.

Printer Settings is displayed, and then press .


The message Printer Settings Printing appears while the page prints. The printer returns to the Ready to Print message after the Printer Settings page prints.

If any other message appears when you print this page, see " Understanding Printer Messages " for more information.

Using the Print and Hold Function

When you send a job to the printer, you can specify in the driver that you want the printer to hold the job in memory. When you are ready to print the job, you must go to the printer and use the operator panel menus to identify which job in the memory you want to print. You can use this function to print a confidential job (Secure Print), or verify one copy before printing additional copies (Proof Print).

NOTE: The printer holds the job until you delete it by using the operator panel or you turn off the printer.

NOTE: Print and Hold functions require a minimum of 320 MB available printer memory. Also, you need to configure the RAM disk settings on either the operator panel or the printer driver.

NOTE: Depending on the documents, its job may be too big for the available memory. In this case, an error occurs.

Printing and Deleting Held Jobs

Once held jobs are stored in printer memory, you can use the printer operator panel to specify what you want to do with one or more of the jobs. You can select either Secure Print and Proof Print from the " Stored Print ." Then, you select your user name from a list. If you select Secure Print, you must type the password you specified in the driver when you sent the job. See "

Secure Print " for more information.

From either the Secure Print and Proof Stored Print items, you have three choices: l l l

Del after Print

Save after Print

Delete

Accessing Held Jobs From the Operator Panel

1.

Press Menu.

2.

Stored Print is displayed. Press or .

3.

Secure Print is displayed. Press or .

4.

Press until your user name appears, and then press or .

5.

If you print confidential jobs (Secure Print jobs), enter the password you have specified on the printer driver, and then press .

6.

Press until the job you want to print appears, and then press or .

7.

Press until the way you want to print appears, and then press .

8.

Enter the print quantity, and then press .

When you select Select All in step 6 and the print quantity has been set on the computer, select Default in Doc, and then press . When you select a document in step 6, the number of copies that is specified in the printer driver appears.

Accessing the Proof Print Jobs

1.

Press Menu.

2.

Stored Print

is displayed. Press or .

3.

Press until Proof Print appears, and then press or .

4.

Press until your user name appears, and then press or .

5.

Press until the job you want to print appears, and then press or .

6.

Press until the way you want to print appears, and then press .

7.

Enter the print quantity, and then press .

When you select Select All in step 5 and the print quantity has been set on the computer, select Default in Doc, and then press . When you select a document in step 5, the number of copies that is specified in the printer driver appears.

Proof Print

If you send a Proof Print job, the printer prints one copy and holds the remaining copies you requested from the driver in printer memory. Use Proof Print function to examine the first copy to see if it is satisfactory before printing the remaining copies.

See " Printing and Deleting Held Jobs " if you need help printing the additional copies stored in memory.


NOTE: When you select Del after Print, the held job is automatically deleted after printing.

Secure Print

When you send a job to the printer, you can specify a password from the driver. The password must be 0 to 12 digits using the numbers 0 to 9. If you do not enter the password from the printer driver, it is not required at the operation panel. This function is called "Store Print". The job is then held in printer memory until you enter the same 12-digit password from the printer operator panel and choose to print or delete the job. This ensures that the job does not print until you are there to retrieve it, and no one else using the printer can print the job.

When you select Secure Print from Stored Print after selecting your user name, the following prompt is displayed:

Enter Password

[xxxxxxxxxxxx]

Use the buttons on the operator panel to enter the 12-digit password associated with your confidential job. As you enter the password, the password you entered is displayed to ensure confidentiality.

If you enter an invalid password, the message Incorrect Password appears. Wait three seconds, or Press or Cancel to return to the screen for user selection.

When you enter a valid password, you have access to all print jobs matching the user name and password you entered. The print jobs matching the password

you entered appear on the screen. You can then choose to print or delete jobs matching the password you entered. (See " Printing and Deleting Held Jobs " for

more information.)


NOTE: When you select Del after Print, the held job is automatically deleted after printing.

Installing the Toner and Drum Cartridges

Installing the Toner Cartridge

Installing the Drum Cartridge


Installing the Toner Cartridge

Install or replace the toner cartridge while the printer is on (if the power is not on, the cartridge carrier does not rotate).

1.

After confirming the Insert Yellow Toner(Y) message, open the front door.

2.

Hold the tape on the protective cover and pull it forward to remove the cover from each cartridge slot.

NOTE: You need to remove the protective cover only the first time that you install the toner.

NOTE: Dispose of the protective cover after you remove it.

NOTE: The protective cover is attached to each toner cartridge mount.

3.

Make sure the color of the toner cartridge matches the slot on the toner cartridge carrier. The order is Y, M, C, K. Gently shake the cartridge to distribute the toner evenly.

4.


5.

To insert the toner cartridges, align the arrows on the cartridge with the corresponding arrows on the printer. Guide the cartridge in until it snaps into place and then push down the handhold to lock the cartridge in place.

6.



7.

The toner cartridge carrier rotates to the next empty slot. When the color of the newly inserted cartridge appears on the display, followed by the Insert message, insert the next toner cartridge.

8.


Installing the Drum Cartridge

1.

When the Insert Drum or Insert Drum Cart message appears, open the front door, then lift and push back the top cover.

2.


3.


4.


5.

Close the top cover, then the front door.

NOTE: After installing the drum cartridge, the printer makes an adjustment for about one to two minutes. Do not turn off the printer during this time.

Operator Panel

Using the Operator Panel Buttons

Printing a Panel Settings Page

Using the Operator Panel Buttons

The printer operator panel has a 2-line by 16-character liquid crystal display (LCD), seven buttons, and two indicators that flash when the printer is ready to print, and when a error occurs.

1.

LCD display

2.

Ready indicator l

Displays green when the printer is ready. Blinks when data is being received.

3.

buttons l

In the Menu mode, displays menus or items in order.

4.

Menu button l

Toggles between the Menu mode and the Print mode.

5.

buttons l

In the Menu mode, selects different submenus. Also selects setting values.

6.

Error indicator l l

Displays red when an error has occurred. Blinks when an irrecoverable error has occurred.

7.

Cancel button

In the Menu mode, exits to the Print mode. l

Cancels current print job.

8.

button l l

In the Menu mode, selects the currently displayed menu or item.

In the Print mode, outputs data in the printer.

Printing a Panel Settings Page

The Panel Settings page shows current settings for the operator panel menus.

1.

Press Menu.

2.


3.


4.

Press until Panel Settings appears, and then press .

The Panel Settings page is printed.

5.

Verify that any optional 250-sheet tray module or 500-sheet tray module you installed are configured for the sizes and types of print media you loaded.

Troubleshooting

Troubleshooting Guide

This section consists of the following instructions.

Configuration of your printer instructions

User Settings

l l l l l l l l

Menu Map

Setup printing Letter Plain 1 from Multipurpose Feeder

Setup printing Letter Plain 1 from Tray 1

Setup printing Letter Plain 1 from Tray 2

Setup printing Transparency from Multipurpose Feeder

Setup printing Envelope from Multipurpose Feeder

Setup Paper Size

Setup Paper Type

Configuration

l l l

USB Printing

Setup Network

Setup Security

Troubleshooting Instructions

l l l l

Diagnostic Menu Map (Customer Mode)

Testing "Print Quality"

Testing "Toner Pallets Check" or "Contamination Check"

Clear NVRAM

Other Problems

l l l

How to replace the Drum Cartridge

How to install the Toner Cartridge

Basic toner cleaning instructions

The section helps you solve problems with the printer, options, or print quality.

Basic Printer Problems

Display Problems

Printing Problems

Print Quality Problems

Option Problems

Problems

Contacting Service

Basic Printer Problems

Some printer problems can be easy to resolve. If a problem occurs with your printer, check each the following: l l l l l l l

If a message displays on the operator panel, see " Understanding Printer Messages ."

The printer power cable is plugged into the printer and a properly grounded electrical outlet.

The printer power is on.

The electrical outlet is not turned off at any switch or breaker.

Other electrical equipment plugged into the outlet is working.

All options are properly installed.

If you have checked all of the above and still have a problem, turn off the printer, wait for 10 seconds, and then turn on the printer. This often fixes the problem.

NOTICE: If an error message appears, see " Understanding Printer Messages ."

Display Problems

Problem

Operator panel displays only diamonds or is blank.

Action

· Turn off the printer, wait for 10 seconds, and turn on the printer.

· Self Test Message appears on the operator panel. When the test is completed, Ready to Print is displayed.

Menu settings changed from the operator panel have no effect.

Settings in the software program, the printer driver, or the printer utilities are overriding the settings made on the operator panel.

· Change the menu settings from the printer driver, the printer utilities, or the software program instead of the operator panel.

· Disable the settings in the printer driver, the printer utilities, or the software program so you can change settings on the operator panel.

Printing Problems

Action

Problem

Job did not print correct or incorrect characters printed.

Make sure Ready to Print appears on the operator panel before you send a job to print. Press Menu to return to

Ready to Print

.

Make sure print media is loaded in the printer. Press Menu to return to Ready to Print.

Secure print is not available or not printing

Print media misfeeds or multiple feeds occur.

Verify the printer is using the correct page-description language (PDL).

Verify that you are using the correct printer driver.

Make sure you are using the correct Ethernet, USB, or IEEE cable and it is securely connected at the back of the printer.

Verify that the correct print media size is selected.

If using a print spooler, verify that the spooler has not stalled.

Check the printer interface from the Configure menu.

Determine the host interface you are using. Print a Panel Settings page to verify that the current interface settings are correct.

Minimum 256 MB is required.

RAM Disk must be enabled using the operator panel.

The number of secure print jobs your printer can store is dependent on the job size including number of pages, graphics, color attributes, and the amount of memory installed. To increase this number, add additional memory.

Make sure the print media you are using meets the specifications for your printer. See " Print Media Supported " for more information.

Flex print media before loading it in any of the sources.

Make sure the print media is loaded correctly.

Make sure the width and length guides on the print media sources are adjusted correctly.

Do not overfill the print media sources.

Do not force print media into the multipurpose feeder when you load it; otherwise, it may skew or buckle.

Remove any curled print media from sources.

Load the recommended print side correctly for the type of print media you are using. See " Loading Print Media in

Optional Trays " for more information.

Turn the print media over or around and try printing again to see if feeding improves.

Do not mix print media types.

Do not mix reams of print media.

Remove the top and bottom sheets of a ream before loading the print media.

Load a print media source only when it is empty.

Envelope misfeeds or multiple feeds occur.

Remove the stack of envelopes from the multipurpose feeder.

Page breaks in unexpected places. Check the Job Timeout in the Basic Settings menu. Increase the setting.

Job prints from the wrong source or on the wrong print media.

Check the Paper Size and Paper Type in the Tray Settings menu on the printer operator panel and in the printer driver.

Print media does not stack neatly in the output bin.

Turn the print media stack over in the tray or multipurpose feeder.

Print Quality Problems

Problem

Color is out of alignment.

Action

· The inside of printer is dirty.

· If you install a new black cartridge and a ROS cleaning has not been done, this problem may happen. See

" Cleaning Inside the Printer ".

Print is too light.

· The toner may be low. Confirm the amount of the toner and change the toner cartridges if necessary.

· Set the Draft Mode check box to off in the Advanced in the printer driver.

· If you are printing on an uneven print surface, change the Paper Type settings in the Tray Settings menu. See

" Paper Type ."

· Verify that the correct print media is being used.

· The drum cartridge may need to be replaced. Change the drum cartridge.

Toner smears or print comes off page.

· If you are printing on an uneven print surface, change the Paper Type settings in the Tray Settings menu. See

" Paper Type ."

· Verify that the print media is within the printer specifications. See " Print Media Supported ."

Toner spots appear on the page/printing is blurred.

· Check the toner cartridge to make sure it is installed correctly.

· Change the toner cartridge. See " Replacing the Toner Cartridge ."

Entire page is white.

· Make sure the packaging material is removed from the toner cartridge.


· The toner may be low. Change the toner cartridge. See " Replacing the Toner Cartridge ."

Streaks appear on the page.

· The toner may be low. Change the toner cartridge. See " Replacing the Toner Cartridge ."

· If you are using preprinted forms, make sure the toner can withstand temperatures of 0 °C to 35 °C.

Characters have jagged or uneven edges.

· Change the Print Mode in the Graphics tab (or Advanced dialog box) to Standard in the printer driver.

· If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the software program.

Part or all of the page prints in black.


The job prints, but the top and side margins are incorrect.

· Make sure the Paper Size setting in the Tray Settings is correct.

· Make sure the margins are set correctly in your software program.

Printing on both ends of the transparencies is faded.

· This occurs when the printer is operating in a location where relative humidity reaches 85% or more. Adjust the humidity or relocate the printer to an appropriate environment.

Option Problems

If an option does not operate correctly following installation or stops working: l l l

Turn off the printer, wait for 10 seconds, and then turn on the printer. If this does not fix the problem, unplug the printer, and check the connection between the option and the printer.

Print the Printer Settings page to see if the option is listed in the Installed Options list. If the option is not listed, reinstall it. See " Printing a Printer

Settings Page ."

Make sure the option is selected in the printer driver you are using.

The following table lists printer options and corrective actions for related problems. If the suggested corrective action does not correct the problem, call customer service.

Action

Problem

Optional tray · Make sure a secure connection exists between trays (250-sheet tray module or 500-sheet tray module).

· Make sure the print media is loaded correctly. See " Loading Print Media in Optional Trays " for more information.

Printer memory · Make sure the printer memory is securely connected to the printer system board.

Problems

Condensation has occurred inside the printer. l

Using the operator panel, set the time the printer is in the power saver mode to 60 minutes, and then leave the printer turned on. The inside of the printer warms up and condensation evaporates. When the condensation evaporates you can use the printer normally.

Contacting Service

When you call for printer service, be prepared to describe the problem you are experiencing or the error message on the display.

You need to know your printer model type and serial number. See the label on the back of the printer near the power cable for this information.

Troubleshooting Guide

Configuration of your printer instructions

User Settings

Menu Map

Setup printing Letter Plain 1 from Multipurpose Feeder

1.

On the printer operator panel press MENU.

2.

Press to get to Tray Settings.

3.

Press to select Tray Settings.

4.

Press to get to Paper Size. (ONLY ON 3x00cn)

5.

Press to select Paper Size. (ONLY ON 3x00cn)

6.

Press to get to MPF. (ONLY ON 3x00cn)

7.

Press to select MPF. (ONLY ON 3x00cn)

8.

Using and , select the appropriate paper size (Letter). (ONLY ON 3x00cn)

9.

Press the middle button, SELECT, once Letter is displayed on the lower line, this puts a * by it. (ONLY ON 3x00cn)

10.

Now we have the MPF Size set to Letter. (ONLY ON 3x00cn)

11.

Now press MENU to get back to Tray Settings/Paper Size.

12.

Press to get to Paper Type.

13.

Press to select Paper Type.

14.

Press to get to MPF.

15.

Press to select MPF.

16.

Using and , select the appropriate paper type (Plain 1).

17.

Press SELECT, once Plain 1 is displayed on the lower line.

18.

Now we have the MPF Type set to Plain 1.

19.

Now press MENU to get back to Ready to Print

20.

Now insert the Letter-sized stack of paper into the MPF.

21.

On the screen MPF/Letter will appear. (ONLY ON 3x00cn)

22.

Press SELECT to confirm this. (ONLY ON 3x00cn)

23.

Now on the screen MPF/Plain 1 will appear.

24.

Press SELECT to confirm this.

25.

We now have all the hardware settings on the printer correct

Now, all software settings screen shots are from WORD, this was done in Word. However if in any application, you go File ® Print and then click the

Properties button, you will get this same driver properties window.

26.

Open up Word and create a new document.

27.

Go to File ® Print.

28.

Select the Dell Color Laser Printer from the printers list

29.

Click the Properties button to the right.

30.

This brings up Driver Properties.

31.

Click on the Paper Tray Tab.

32.

Change the Paper Source to MPF.

33.

Click the Paper Tab.

34.

Select in paper size, Letter.

35.

Select for Output Size, Same as Paper Size.

36.

Click OK.

37.

Click Close.

38.

Now the printer driver is setup correctly.

39.

Now go to File ® Page Setup.

40.


41.

Change Paper Size to Legal.

42.

Change the Paper source settings BOTH to "DEFAULT TRAY AS PER PRINTER".

43.

Click OK.

44.

Type in some gibberish in the body of the document and click Print!

Setup printing Letter Plain 1 from Tray 1

1.


2.


3.


4.


5.


6.

Press to get to Tray 1. (ONLY ON 3x00cn)

7.

Press to select Tray 1. (ONLY ON 3x00cn)

8.


9.


10.

Now we have the Tray 1 Size set to Letter. (ONLY ON 3x00cn)

11.


12.


13.


14.

Press to get to Tray 1.

15.

Press to select Tray 1.

16.


17.


18.

Now we have the Tray 1 Type set to Plain 1.

19.

Now press MENU to get back to Ready to Print.

20.

Now insert the Letter-sized stack of paper into the Tray 1.

21.

On the screen Tray 1/Letter will appear. (ONLY ON 3x00cn)

22.


23.

Now on the screen Tray 1/Plain 1 will appear.

24.


25.

We now have all the hardware settings on the printer correct.



26.


27.


28.

Select the Dell Color Laser Printer from the printers list.

29.


30.


31.


32.

Change the Paper Source to Tray 1.

33.


34.


35.


36.

Click OK.

37.

Click Close.

38.


39.


40.


41.


42.


43.

Click OK.

44.


Setup printing Letter Plain 1 from Tray 2

1.


2.


3.


4.


5.


6.

Press to get to Tray 2. (ONLY ON 3x00cn)

7.

Press to select Tray 2. (ONLY ON 3x00cn)

8.


9.


10.

Now we have the Tray 2 Size set to Letter. (ONLY ON 3x00cn)

11.


12.


13.


14.

Press to get to Tray 2.

15.

Press to select Tray 2.

16.


17.


18.

Now we have the Tray 2 Type set to Plain 1.

19.


20.

Now insert the Letter-sized stack of paper into the Tray 2.

21.

On the screen Tray 2/Letter will appear. (ONLY ON 3x00cn)

22.


23.

Now on the screen Tray 2/Plain 1 will appear.

24.


25.




26.


27.


28.


29.


30.


31.


32.

Change the Paper Source to Tray 2.

33.


34.


35.


36.

Click OK.

37.

Click Close.

38.


39.


40.


41.


42.


43.

Click OK.

44.


Setup printing Transparency from Multipurpose Feeder

1.


2.


3.


4.


5.


6.


7.


8.

Using and , select the appropriate paper size (Transparency). (ONLY ON 3x00cn)

9.

Press the middle button, SELECT, once Transparency is displayed on the lower line, this puts a * by it. (ONLY ON 3x00cn)

10.

Now we have the MPF Size set to Transparency. (ONLY ON 3x00cn)

11.


12.


13.


14.


15.


16.


17.


18.


19.


20.

Now insert the Transparency-sized stack of paper into the MPF.

21.

On the screen MPF/Transparency will appear. (ONLY ON 3x00cn)

22.


23.


24.


25.




26.


27.


28.


29.


30.


31.


32.


33.


34.

Select in paper size, Transparency.

35.


36.

Click OK.

37.

Click Close.

38.


39.


40.


41.


42.


43.

Click OK.

44.


Setup printing Envelope from Multipurpose Feeder

1.


2.


3.


4.


5.


6.


7.


8.

Using and , select the appropriate paper size (Envelope). (ONLY ON 3x00cn)

9.

Press the middle button, SELECT, once Envelope is displayed on the lower line, this puts a * by it. (ONLY ON 3x00cn)

10.

Now we have the MPF Size set to Envelope. (ONLY ON 3x00cn)

11.


12.


13.


14.


15.


16.


17.


18.


19.


20.

Now insert the Envelope-sized stack of paper into the MPF.

21.

On the screen MPF/Envelope will appear. (ONLY ON 3x00cn)

22.


23.


24.


25.




26.


27.


28.


29.


30.


31.


32.


33.


34.

Select in paper size, Transparency.

35.


36.

Click OK.

37.

Click Close.

38.


39.


40.


41.


42.


43.

Click OK.

44.


Setup Paper Size

1.

Start Here

2.

On the printer press MENU.

3.


4.


5.

Press to get to Paper Size.

6.

Press to select Paper Size.

7.


8.


9.

Using and , select the appropriate paper size (Letter).

10.

Press the middle button, SELECT, once Letter is displayed on the lower line, this puts a * by it.

11.

Now we have the MPF Size set to Letter.

12.


13.


14.


15.


16.


17.


18.


19.


20.


21.

Now insert the Letter-sized stack of paper into the MPF.

22.

On the screen MPF/Letter will appear.

23.


24.


25.


26.




27.


28.


29.


30.


31.


32.


33.


34.

Click the MPF Settings button.

35.

Select Plain 1 from the list of paper types.

36.

Click OK.

37.

Now click the Paper Tab.

38.


39.


40.

Click OK.

41.

Click Close.

Setup Paper Type

Paper type Weight (gsm)

Plain1

Plain2

60-80

81-105

-

-

Remarks

Covers1

Covers2

106-163

164-216

Coated1 106-163

Coated2 164-216

Transparency -

Label

Envelopes

-

-

-

-





-

Configuration

USB Printing

A local printer is a printer attached to your computer or a print server using a USB.

Installing Printer Drivers

Connecting the Printer to the Computer Before Inserting the Drivers and Utilities CD

Windows XP, XP x64, Server 2003, Server 2003 x64 et 2000

1.

Connect your printer to your computer.

2.

When the Found New Hardware Wizard appears, click Cancel.

3.

Insert the Drivers and Utilities CD into your computer.

4.

Click Personal Installation.

5.

Click Install. The Found New Hardware Wizard appears.

6.

Click Next. The wizard automatically finds and installs the corresponding printer driver.

7.

When the Complete the Found New Hardware Wizard screen appears, click Finish.

8.

Select either the Typical Installation or Custom Installation checkbox, and then click Next. If you select Custom Installation, you can select the specific software you want to install.

9.

When the Congratulations! screen appears, click Finish.

10.

Click Cancel.

Setup Network

Print and Check the Printer Settings Page

1.

Print the Printer Settings page. a.

When Ready to Print appears in the LCD, press Menu. b.

Press until Configure appears, and then press or . c.

Press until Reports appears, and then press or . d.



2.

Under the TCP/IP heading, verify the IP address.

If the IP address is 0.0.0.0, wait for a few minutes to resolve the IP address automatically, and then print the Printer Settings page again.

Run the Installation Software

1.

Insert the Drivers and Utilities CD into your computer.

2.

The Drivers and Utilities CD should launch the installation software automatically.

If the CD does not automatically launch, click Start ® Run, type D:\CDFE.exe (where D is the drive letter of your CD), and then click OK.

3.

When the Drivers and Utilities CD screen appears, click Network Installation - Install the printer for use on a network. If using Windows XP, Windows

2000, Windows NT 4.0, or Windows 2003 Server, go to step 4. For all other operating systems, go to step 5.

4.

For local installation, select Local Installation - Install printer on this computer, and then click Next.

For remote installation: a.

Select Remote Installation - Install printer on one or more remote computers, and then click Next. b.

Enter your Administrator user name, password, and clients or servers and then click Add. c.

Click Next.

5.

Select the network printer you would like to install. If you do not see your printer listed, click Update to refresh the list or click Add Printer to add a printer to the network. You may update the IP address and port name at this point. Click Next.

6.

Select your printer from the list. If you would like to change the printer name listed, enter a new name in the Printer Name field.

7.

If you want other users on the network to access this printer, select Share this printer with other computers on the network, and then enter a share name that users easily identify.

8.

If you want to set a printer as the default, select the printer and then click the Set this printer as default check box.

9.

If you want to restrict color printing, select the appropriate ColorTrack option. Enter the password.

10.

Click Next.

11.

Select the software and documentation you want to install. You can specify the destination folder to install the Dell software and documentation. To change the destination folder, click Browse.

12.

Click Next.

13.

When the Congratulations! screen appears, select whether or not to restart your computer, and then click Finish.

Use the Dell Printer Configuration Web Tool to monitor the status of your network printer without leaving your desk. You can view and/or change the printer configuration settings, monitor toner level, and when it is time to order replacement toner cartridges, just click the Dell supplies link right from your Web browser.

NOTE: The Dell Printer Configuration Web Tool is not available when the printer is locally attached to a computer or a print server.

To launch the Dell Printer Configuration Web Tool, type the network printer IP address in your Web browser, and the printer configuration appears on the screen. Refer to your User's Guide for more information.

You can set up the Dell Printer Configuration Web Tool to send you an email when the printer needs supplies or intervention.

To set up email alerts:

1.

Launch the Dell Printer Configuration Web Tool.

2.

Click E-Mail Alert link.

3.

Under Setup E-Mail Lists and Alerts, enter the Primary SMTP Gateway, the Reply Address, and enter your email address or the key operator's email address in the email list box.

4.

Click Apply New Settings.

Setup Security

1.

Press Menu.

2.

Press until Printer Settings appears, and then press or .

3.

Press until Printer Settings appears, and then press or .

4.

Press until Security Settings appears, and then press or .

Security Settings is displayed.

Purpose:

To set or change the password to limit access to the menus from the operator panel.

Set the password of the Dell Printer Configuration Web Tool from Set Password in Print Server Settings.

Values:

Panel Lock Specifies whether to limit access to the menus.

Change Password Sets a password to limit access to the menus.

Re-enter Password Type the new password again to confirm.

NOTE: This menu sets a password to lock the operator panel. When changing the password for the Dell Printer Configuration Web Tool, click Set

Password on the left frame and set the password.

Troubleshooting Instructions

Use the Customer Mode to locate the unit in the printer that causes a problem.

Diagnostic Menu Map (Customer Mode)

1.

Turn off the printer.

2.

Turn on the printer while holding down and .

The Customer Mode menu appears.

Testing "Print Quality"

"Print Quality" is used to diagnose print quality defects.

1.

On the Customer Mode menu, go down to Cyan20%, Magenta20%, Yellow20%, or Black20% and press .

Outputs cyan toner at 20% density on the whole area of the paper.

Cyan20%

Magenta20%

Outputs magenta toner at 20% density on the whole area of the paper.

Yellow20%

Outputs yellow toner at 20% density on the whole area of the paper.

Outputs black toner at 20% density on the whole area of the paper.

Black20%

After you output the test results, contact Dell.

Testing "Toner Pallets Check" or "Contamination Check"

"Toner Pallet Check" and "Contamination Chk" are used to diagnose machine problems.

1.

On the Customer Mode menu, go down to TonerPalletCheck or ContaminationChk, and press .

Toner Pallet Check

Allows you to identify the problem with the toner when print quality problems occur while printing pictures or photos.

Contamination Check

Allows you to check for any regular lines or spots when printing if print quality problems are occurring.

After you output the test results, contact Dell.

Clear NVRAM

You can restore the original factory default menu settings by initializing NVRAM.

1.

Press Menu.

2.


3.

Press until Maintenance appears, and then press or .

4.


5.


6.


Other Problems

How to replace the Drum Cartridge


Dell cartridges are available only through Dell. You can order more online at http://www.dell.com/supplies or by phone. To order by phone, see your Owner's

Manual.

Dell recommends Dell drum cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.

Removing the Used Drum Cartridge

NOTE: Remove any print jobs from the center output tray and close the multipurpose feeder cover before opening the top cover or front door.

1.

To open both covers on the printer, grab the notch in the front door and pull forward. Lift the top cover and push back.

2.

To remove the used drum cartridge, push up the lever on the right side of the printer.

3.

Grab the drum cartridge by the handle, and pull it up and out.

CAUTION: Do not touch inside the printer with your hands. Some parts may be hot. Allow time for the printer to cool before attempting to remove parts in this area.

Installing the New Drum Cartridge

1.


CAUTION: Do not touch the drum at the bottom of the drum cartridge.

2.


3.


4.

Close the top cover.

How to install the Toner Cartridge


In addition to the toner level indicator that appears each time you send a job to print, a message appears on the operator panel to alert you when it's time to order a new toner cartridge.

Dell toner cartridges are available only through Dell. You can order more toner online at http://www.dell.com/supplies or by phone. To order by phone, see

"Ordering Toner Cartridges" in your Owner's Manual.

Dell recommends Dell toner cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.

Selecting a Replacement Toner Cartridge

1.

Press Menu.

2.

Press until Replace Toner appears, and then press or .

3.

Press until the desired toner to replace appears, and press .

NOTE: Each time you replace a black cartridge, you should use the cleaning rod. See " Cleaning Inside the Printer ."

Replacing the Used Toner Cartridge

NOTE: Remove any print jobs from the center output tray and close the multipurpose feeder cover before opening the front door.

1.

Grab the notch in the front door and pull forward.

The toner cartridge that must be replaced has moved to the front of the printer.

2.

Push up the handhold on the right to unlock the cartridge.

3.

Hold the toner cartridge and pull out the cartridge.

CAUTION: Do not touch inside the printer with your hands. Some parts may be hot.

4.

Make sure the color of the toner cartridge matches the slot on the toner cartridge carrier. Gently shake the cartridge to distribute the toner evenly.

5.


6.

To insert the toner cartridge, face the label on the cartridge to the front and align it with the arrows on the printer.

NOTE: Make sure that the printer is turned on.

Inserting the cartridge a.

Guide the cartridge until it snaps into place.

CAUTION: Do not do not force the cartridge. b.

Push down the handhold to lock the cartridge in place.

CAUTION: If you find it difficult to push down the handhold, remove the cartridge and insert the cartridge again.

7.

If replacing just one toner cartridge, close the front door and you are finished.


8.


Basic toner cleaning instructions

A cleaning rod for cleaning inside the printer is installed on your printer.

1.

Open the front door.

2.



3.

Hold the cleaning rod and push the rod in and pull out once to clean inside the printer.

4.


5.


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