advertisement
User Guide
[UG template version 16a]
[Sprint-Samsung-G930P-ug-en-021816-R3]
Table of Contents
TOC i
TOC ii
TOC
iii
TOC
iv
TOC
v
TOC
vi
TOC
vii
TOC
viii
TOC
ix
TOC x
Getting Started
The following set of topics will introduce you to your phone, help you get set up with service, provide an overview of the phone screen, and get you started with basic phone operations.
1
Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new Samsung Galaxy S7. The following topics explain how best to use this guide to get the most out of your phone.
Before Using Your Phone
Read the Get Started guide and Important Information booklet that were packaged with your phone thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase.
Unless otherwise noted, instructions begin from the phone's home screen, which is displayed by pressing Home . Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels in the user guide are simplified for description purposes and differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD
™
or microSDHC
™
card is referred to as an "SD card" or a "memory card."
Access Instructions on Phone
These topics will help you find help on your new phone and will introduce the basics of using your phone's touchscreen if you are a new user.
Access Help
Use the phone's Help menu to learn about your phone.
Set Up Your Phone 2
1. Press Home to display the home screen.
2. From home, tap Apps > Settings > Help .
3. Tap a topic to view its contents, or tap Search to search for a topic.
Get Support from Sprint Zone
In addition to your phone's built-in Help menu, you can also access support for your phone and service through the preloaded Sprint Zone app.
1. From home, tap Apps > Sprint Zone .
Set Up Your Phone 3
2. From the Sprint Zone main page, tap Support.
3. Tap a topic to view its contents.
Set Up Your Phone 4
Set Up Your Phone
The following topics give you all the information you need to set up your Samsung
™
phone and wireless service the first time.
Parts and Functions
These top ics illustrate your phone’s primary parts and key functions.
Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample images only.
Phone Layout
The following illustration outlines y our phone’s primary external features and keys.
Front View
Part
Earpiece
Front camera
Power/Lock key
Description
Listen to calls and automated prompts when using the phone.
Takes pictures and records videos while facing the screen, and allows you to video conference.
Turn the phone or screen on or off, or switch your phone to
Emergency mode.
Set Up Your Phone 5
Part Description
Back key
Home key/fingerprint sensor
Return you to the previous screen, or close a dialog box, options menu, the notification panel, or keyboard.
Return you to the home screen. Press and hold to open Google
™
Search/Google Now
™
. Use to register fingerprints for security.
Recent apps key
Access recently used apps.
Touchscreen
Volume keys
LED indicator
Proximity sensors
Display information needed to operate your phone, such as the call status, the Contacts list, and the date and time. Also provides one-tap access to all of your features and applications.
Adjust the ringtone or media volume or adjust the voice volume during a call.
The LED indicator blinks or glows when charging, to indicate low battery, to announce new notifications, and when voice recording.
Detect when objects are close to the screen. For example, when you hold the phone to your ear while on a phone call, the sensors temporarily lock the screen to prevent accidental screen touches.
Record audio and detect voice commands. Microphone
Back View
Set Up Your Phone 6
Part
Flash
Heart rate monitor
Description
Help illuminate subjects in low-light environments when the camera is focusing and capturing a picture or video.
Measure your heart rate using your fingertip when using the S Health app.
Plug in a headset for convenient, hands-free conversations. Headset jack
Microphone
Transmit your voice for phone calls or record your voice or ambient sounds for voice recordings and videos.
USB charger/accessory port Connect the phone to the charger using a USB cable.
Speaker
Play ringtones and sounds. The speaker also lets you hear the caller’s voice in speakerphone mode.
SIM card/Memory card tray Location of the SIM card and memory card (not included).
Rear camera Take pictures and videos.
Caution: Inserting an accessory into the incorrect jack may damage the phone.
Battery Use
Follow these instructions to charge your phone’s battery using either the included charging head and USB cable or using a USB connection on your computer.
Tip: This device is also compatible with Samsung-approved wireless charging devices (sold separately).
Note: This phone has an integrated battery that cannot be removed by the user.
Battery Cautions
Caution: Use only Samsung-approved batteries, and recharge your battery only with Samsungapproved chargers which are specifically designed for your phone. Using other accessories may invalidate your warranty and may cause damage.
Storage: Avoid storing or leaving the phone with no battery charge remaining. Saved information and settings may become lost or changed, or the phone may become unusable. Charge once every six months before storing or leaving unused for a long period.
Set Up Your Phone 7
Charge the Battery
Fol low these instructions to charge your phone’s battery using either the included AC adapter or using a
USB connection on your computer.
Charge Using the AC Adapter
It is recommended you fully charge the battery before using your device for the first time. For fastest charging times, use the Adaptive Fast Charging charger that came with your device. This charger provides faster charging only when connected to devices that support Adaptive Fast Charging.
1. Plug the USB cable into the USB charger/accessory port on the bottom of your phone.
2. Plug the other end of the USB cable into the charging head.
3. Plug the charging head into an electrical outlet.
4. After charging, disconnect the phone from the charger.
Unplug the charging head from the outlet, and remove the micro USB cable from the phone and the charging head.
Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the t ype of connection, your phone’s battery may not charge.
1. Insert the small end of the USB cable into the USB charger/accessory port on the bottom of your phone.
2. Insert the large end of the USB cable into a USB port on your computer.
Set Up Your Phone 8
3. After charging, remove the USB cable from both the phone and the computer.
SIM Card
The SIM card is an IC card containing phone number and other customer information. Your phone’s SIM card is preinstalled and should only be accessed if directed by a customer service representative.
Handling a SIM Card
Keep the following in mind when handling a SIM card:
● You are responsible for any damage caused by inserting the SIM card in another brand IC card reader, etc.
Sprint is not responsible in such a case.
● Always keep the IC chip clean.
● Wipe clean with a dry, soft cloth.
● Avoid applying labels. May damage SIM card.
● See instructions included with SIM card for handling.
● The SIM card is the property of Sprint.
● The SIM card is replaceable (at cost) in case of loss/damage.
● Return the SIM card to Sprint when canceling subscription.
● Returned SIM cards are recycled for environmental purposes.
● Note that SIM card specifications and performance may change without notice.
● It is recommended that you keep a separate copy of information that is stored on SIM card. Sprint is not responsible for damages from stored information that is lost.
● Always follow emergency procedures to suspend service if your SIM card or phone (SIM card inserted) is lost or stolen. For details, contact Customer Service.
● Always power off the phone before inserting/removing the SIM card.
Insert SIM Card
Follow these instructions to insert a SIM card. Remember to power off your phone before inserting a SIM card.
Note: Y our phone’s SIM card is preinstalled. These instructions are for reference only.
Caution: Exercise care when using the removal tool to eject the internal SIM card/Memory card tray.
1. Insert the removal tool into the hole on the SIM card/Memory card tray, and push until the tray pops out.
Set Up Your Phone 9
2. Place the SIM card on the tray.
Make sure that the card’s gold contacts face down into the device and that the card is positioned as shown.
3. Slide the SIM card/Memory card tray back into the slot.
Important: To prevent water and dust from entering the device, remove any dust on the O-Ring and ensure the SIM card/Memory card tray is closed tightly.
Caution: If the SIM card is not inserted correctly, the device cannot detect it. Reorient the card and place it back into the slot if the SIM card is not detected.
Maintaining Water and Dust Resistance
Note: Water-resistant and dustproof based on IP68 rating, which tests submersion up to 5.0 feet for up to
30 minutes.
This device is rated IP68 using the Ingress Protection rating system.
Your device has been tested in a controlled environment and shown to be water and dust resistant in certain circumstances (meets requirements of classification IP68 as described by the international standard IEC 60529 - Degrees of Protection provided by Enclosures [IP Code]; test conditions: 15‑35°C,
86‑106 kPa, 5.0 feet, for 30 minutes). Despite this classification, your device is not impervious to water damage in any situation. It is important that all compartments are closed tightly.
Follow these tips carefully to prevent damage to the device.
● Whenever your device gets wet, dry it thoroughly with a clean, soft cloth.
● Do not expose the device to salt water or ionized water, or to water over 5 feet deep for more than 30 minutes. If your device is exposed to fresh water, dry it thoroughly with a clean, soft cloth.
If the device is exposed to any liquid other than fresh water, rinse the device with fresh water immediately and dry it thoroughly with a clean, soft cloth. Failure to rinse the device in fresh water and dry it as instructed may cause the device to suffer from operability or cosmetic issues.
● Do not expose the device to water at high pressure, such as ocean waves or a waterfall.
Set Up Your Phone 10
● If the device is dropped or receives an impact, the water and dust resistant features of the device may be damaged.
● The touchscreen and other features may not work properly if the device is used in water or in other liquids.
SD Card
Your phone supports the use of an optional SD card (not included) to expand its storage capacity. Some cards may not operate properly with your phone.
SD Card Cautions
Data: Information stored on an SD card can become lost or changed accidently or as a result of damage. It is recommended that you keep a separate copy of important data. Sprint is not responsible for damages from data that is lost or changed.
Reading/Writing Data: Never power off or remove the battery while reading or writing data.
Battery Level: A low battery charge may prevent reading/writing to an SD card.
Handling SD Card: Use/store SD cards away from the reach of infants. SD cards may cause choking if swallowed.
Insert an SD Card
Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before inserting or removing an SD card.
Note: To improve performance and reliability with High-definition video recording and playback, it is recommended you use a memory card (SD Card) that is both rated as at least a Class 10 and provides a high read speed.
Caution: Exercise care when using the removal tool to eject the internal SIM card/Memory card tray.
1. Insert the removal tool into the hole on the SIM card/Memory card tray, and push until the tray pops out.
2. Place the memory card on the tray with the gold contacts facing down.
3. Slide the SIM card/Memory card tray back into the slot.
Set Up Your Phone 11
Unmount an SD Card
Always unmount an SD card before removing it from your phone.
1. From home, tap Apps > Settings .
2. Tap Storage .
3. Tap SD card > Unmount.
The menu option name changes from Unmount SD Card to Mount SD Card. The card is now unmounted.
Remove an SD Card
Follow these instructions to remove an SD card. Always power the phone off before inserting or removing an SD card.
Caution: Exercise care when using the removal tool to eject the internal SIM card/Memory card tray.
1. Insert the removal tool into the hole on the SIM card/Memory card tray, and push until the tray pops out.
2. Slide the memory card from the tray.
3. Slide the SIM card/Memory card tray back into the slot.
Format an SD Card
When you insert an optional SD card for the first time, it is recommended that you format it.
Caution: Formatting an SD card permanently deletes all data on it.
1. From home, tap Apps > Settings .
2. Tap Storage .
3. Tap SD Card > Format.
4. Tap Format to confirm.
All data on the SD card is erased, and the card is formatted for use on your phone.
Set Up Your Phone 12
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■ Press and hold the Power/Lock key.
Your phone will power on. Depending on the settings, you may see the lock screen.
See Lock and Unlock Your Screen
and Screen Lock for information about using the screen
lock.
The first time you turn the phone on, you will see the startup screens. See Complete the
If your phone is not yet activated, see Activate Your Phone for more information.
Turn Your Phone Off
1. Press and hold the Power/Lock key to display the device options menu.
2. Tap Power off to turn the phone off.
Your phone will power off.
Your screen remains blank while your phone is off (unless the battery is charging).
Use the Touchscreen
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap
When you want to type using the keyboard, select items such as application and settings icons, or press buttons, simply tap or touch them with your finger.
Set Up Your Phone 13
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.
Set Up Your Phone 14
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position.
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes.
This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Set Up Your Phone 15
Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger
keyboard. See Touchscreen Keyboards for more details.
Note: Auto rotate needs to be enabled for the screen orientation to automatically change. Pull down the status bar to display the notification panel, and then tap Auto rotate to enable the option.
Pinch and Spread
Pinch the screen using your thumb and forefinger to zoom out or spread the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)
Set Up Your Phone 16
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated. Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of service, it is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free Activation screen, which may be followed by a PRL Update screen and a Firmware Update screen.
Follow the prompts to continue.
● If you received your phone in the mail and you are activating a new phone for an existing number on your account (you are swapping phones), you can activate on your computer online or directly on your phone.
Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your phone.
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will automatically attempt Hands-Free Activation.
• Tap Activate to override auto-activation and start the manual activation wizard.
• Follow the prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727 from another phone.
Tip: Do not press the Power/Lock key while the phone is being activated. Pressing the Power/Lock key cancels the activation process.
Note: If you are having any difficulty with activation, visit sprint.com/support .
Complete the Setup Screens
The setup screens help you set up certain features and preferences on your phone. Once your phone has been turned on, you will see a Welcome message. You can then complete the setup process.
Note: You may be able to complete the setup screens before your phone has been activated on your account.
1. From the Welcome screen, select a language and tap Next to get started.
To skip any section, tap Next or Skip.
Set Up Your Phone 17
Note: On the Welcome screen, there may also be an Accessibility button. If you are visually impaired or hard of hearing, tap Accessibility to change the accessibility settings.
2. Follow the prompts to complete each section. For each topic, you will have the option to skip it and continue to the next screen.
Wi-Fi – If prompted, follow the prompts to sign in to an available Wi-Fi network. For secured
Wi-Fi networks, you will need to enter a password. See Wi-Fi for more details.
Terms and Conditions – Read any applicable End User License Agreements or Terms and
Conditions for using your phone, and tap Next > Agree to continue.
Date & time: Adjust the date and time, if necessary.
Personalize your phone – If applicable, enter your first and last name and tap Next. This information is used by the phone to personalize certain apps.
Protect your phone: Prevent others from using this phone without your permission by activating device protection features.
Google (Add your account) – Tap Enter your email and complete the steps to sign in to your current Google Account, or tap Or create a new account to set up a new Google
Account. Tap Skip to skip Google setup. The following options may apply depending on your selection:
Note: When you sign in to a Google Account on your device, Factory Reset Protection is turned on.
Factory Reset Protection (FRP) prevents other people from using your device if it is reset to factory
settings without your permission. See Factory Reset Protection for more information.
• Enter your email – Enter your Gmail address and password and tap Accept to agree to the terms of service and privacy policy and sign in to your current Google Account.
• Or create a new account – Follow the instructions to sign up for a new Google Account.
There will be screens to enter your first and last names, create an email address (Gmail), create a password, enter recovery information (including a backup email address and recovery question), an option to join Google+, and an option to enable purchases from the Google Play store app. Tap Next between each screen.
• Google services – Select your Google location and service options and then tap Next.
• Set up payment info – Select billing options for purchases made through Google Play.
Select Remind me later to skip this step.
• Get your apps & data – If you are using a Google Account you had set up on a previous
Android
™
device, you can choose to use that device's backup information to restore backed-up apps, data, system settings, Wi-Fi passwords, etc., from the previous device to your new phone. Tap Set up as a new device to skip this step.
Samsung account: Enter your email account and password to sign in to your current
Samsung account, or tap Create account to set up a new Samsung account.
Smart Switch: Transfer content from your old device to this device.
Set Up Your Phone 18
Easy mode: Switch between the default screen layout and a simpler layout. The Easy mode layout has larger text and icons, making for a more straightforward visual experience
3. Tap Finish. Your setup is now complete. Follow the prompts to learn about basic tap menu navigation, view tutorials, or just get started.
Your phone is now set up for use. If you skipped any part of the setup, you can access additional options through the Apps screen or through Settings.
Note: You do not need to sign up for a Google Account to use your phone. However, to download apps from Google Play
™
, you must link your phone to a Google Account.
Set Up Your Phone 19
Basic Operations
The following topics outline basic features and operations of your phone.
Basics
The following topics offer an overview of you r phone’s basic operations.
Home Screen and Applications (Apps) List
Most of your phone’s operations originate from the home screen or the apps list.
to display the home screen. 1. From any screen press the Home key
2. Tap Apps to display the apps list.
For information about using the home screen, see Home Screen Basics .
Select Options and Navigate Screens
Tap icons, keys, and other items to open or activate the assigned function.
■ Tap Back to return to the previous screen.
Recent Applications
You can display a list of recently used applications using the Recent apps key.
■ Tap Recent apps to view a list of recently used applications.
Basic Operations 20
Phone Settings Menu
You can customize your phone’s settings and options through the Settings menu.
■ From home, tap Apps > Settings .
– or –
Pull down the status bar and tap Settings .
For more information, see Basic Settings .
Portrait and Landscape Screen Orientation
The default orientation for your phone’s screen is portrait (vertical), but many apps will change to landscape orientation (widescreen) when you rotate the phone sideways.
Note: Not all screens will adjust for landscape orientation.
Basic Operations 21
Turn Screen Rotation On or Off
1. Pull down the status bar to display the quick settings menu.
2. Tap Auto rotate to turn the option on or off.
You may need to scroll left or right to see the Auto rotate option.
If the Auto rotate option is not available, tap Expand to display the full options list.
Capture Screenshots
You can use your phone’s power and home keys to capture screenshots.
■ Press and hold the Power/Lock key and Home key at the same time to capture a screenshot of the current screen.
The current screenshot will be captured and stored in the Screenshots album in the phone’s
Gallery. From home, tap Apps > Gallery .
Applications
The following topics describe how to access the applications (apps) list and launch apps on your phone.
Launch Applications
All installed apps can be accessed and launched from the apps list.
1. From home, tap Apps .
The apps list opens.
2. Tap and app icon to launch the corresponding application.
Basic Operations 22
The application opens.
Apps List
The apps list expands to include any apps you download and install on your phone. The following table outlines the primary apps that have been preinstalled on your phone.
App Function/Service
Amazon (Amazon
Shopping)
Shop at Amazon.com
™
from your device. Located in the Sprint folder in the Apps list.
Amazon Kindle
Amazon Music
Amazon Photos
Download books for reading right on your device. You must have an account with Amazon to use the Kindle
™
application. Located in the
Sprint folder in the Apps list.
Purchase, download, and play music from Amazon. Located in the Sprint folder in the Apps list.
Store your photos on Amazon’s cloud server. Located in the Sprint folder in the Apps list.
Calculator
Calendar
Camera
Chrome
Clock
Contacts
Drive
Perform basic and advanced mathematical calculations.
Use Calendar to create and manage events, meetings, and appointments, organize your time, and be reminded of important events.
Take pictures and record videos using the front and rear cameras.
Browse the Internet and bring your open tabs, bookmarks and address bar data from your computer to your mobile device. Located in the
Google folder in the Apps list.
Set alarms, view time in time zones around the world, use a stopwatch, set a timer, and use your phone as a desk clock.
Store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, compatible email programs
(including Exchange Server), and your Facebook
™
friends.
Open, view, rename, and share your Google Docs
™
and files. Located in the Google folder in the Apps list.
Send and receive email from a variety of email service providers. Located in the Samsung folder in the Apps list.
Basic Operations 23
App
Excel
Galaxy Apps
Gallery
Gmail
Hangouts
Internet
Lookout
Maps
Memo
Messages
Messenger
Basic Operations
Function/Service
View, create, and edit spreadsheets on your device. You can unlock the full Excel
®
experience with an Office 365
®
subscription.
Keep up with friends and family with the Facebook
™
app. Share updates, photos, and videos, as well as text, chat, and play games.
Discover apps designed exclusively for your Galaxy device. Located in the Samsung folder in the Apps list.
View and edit pictures and watch videos that you have taken with your phone’s camera or downloaded.
Send and receive email with Gmail
™ , Google’s web-based email service.
Located in the Google folder in the Apps list.
Search not only the Internet, but also the apps and contents of your device. Located in the Google folder in the Apps list.
Meet friends and family online, share photos, host video calls, and send
SMS and Hangouts
™
messages. Located in the Google folder in the Apps list.
Capture and share photos and videos with your friends. Customize what you capture, then share it on your feed or post it directly to your friends.
Located in the Social folder in the Apps list.
Browse the Internet using a full-featured browser. Located in the
Samsung folder in the Apps list.
Configure and manage key security options, such as anti-virus and antimalware technology, a lost and stolen device locater service, an application privacy adviser, and a backup service. Located in the Sprint folder in the Apps list.
Find your current location and get directions and other location‑based information. Located in the Google folder in the Apps list.
Organize your life by creating, editing, and managing memos.
Send and receive text and multimedia messages.
Reach out to your friends and family with Facebook Messenger, which works just like texting. A data plan is required to use Messenger. Located in the Social folder in the Apps list.
24
App
My Files
NextRadio
OneDrive
Phone
Photos
Play Movies & TV
Play Music
Play Store
PowerPoint
S Health
S Voice
Samsung Gear
Function/Service
Manage your sounds, images, videos, Bluetooth files, Android files, and other data in one convenient location. Located in the Samsung folder in the apps list.
Listen to your favorite FM radio stations on the go with NextRadio. Tune in to any FM frequency in your area and listen to the radio without the cost of streaming music. Located in the Sprint folder in the apps list.
Store and share photos, videos, documents, and more in your free online
OneDrive
®
account, which you can then access from your personal computer, tablet, or phone. Located in the Microsoft folder in the Apps list.
Make and receive phone calls.
Automatically backs up your photos and videos to your Google Account.
Located in the Google folder in the Apps list.
Watch movies and TV shows purchased from Google Play. You can stream them instantly, or download them for viewing when you are not connected to the Internet. You can also view videos saved on your device. Located in the Google folder in the Apps list.
Play music and audio files on your device.
Find new apps, movies and TV shows, music, books, magazines, and games in the Google Play store.
View, create, and edit presentations on your device. You can unlock the full PowerPoint
®
experience with an Office 365 subscription.
Manage your health with the S Health
™
wellness application. Set fitness goals, check your progress, and keep track of your overall health.
Located in the Samsung folder in the Apps list.
Use the S Voice
™
voice recognition application to activate a wide variety of functions on your phone. Located in the Samsung folder in the Apps list.
Connect your device to your Samsung Gear using this application.
Located in the Samsung folder in the Apps list.
Basic Operations 25
App
Samsung Milk Music
Samsung Pay
Samsung+
Function/Service
Stream music with a radio service that offers a simple way to find the music that is right for you. With a library of over 13 million songs and
200+ stations, the interactive dial makes it easy to skim through stations to find the perfect soundtrack for the moment. Located in the Samsung folder in the Apps list.
Use your phone to pay at more places than any other mobile payment service out there, from the grocery store to the coffee shop to your favorite department store.
Get live help, discover new features, and unlock promotions for your
Samsung device. Located in the Samsung folder in the Apps list.
Configure settings and options on your phone.
Settings
Sprint Fun & Games
Sprint TV & Movies
Sprint Zone
Uber
Voicemail
Download new apps and games from Sprint. Located in the Sprint folder in the Apps list. Located in the Sprint folder in the Apps list.
Use Sprint TV & Movies to watch live TV and access movies and other on demand entertainment on the go.
Access your Sprint account, get device information and help, find recommended apps, and more.
Hire a private driver in more than 130 cities and 30 countries. Uber is an entirely new and modern way to travel.
Use Visual Voicemail for a quick and easy way to access your voicemail.
Now you can find exactly the message you are looking for without having to listen to every voicemail message first. Located in the Sprint folder in the Apps list.
Word
YouTube
View, create, and edit documents on your device. You can unlock the full
Word
®
experience with an Office 365 subscription.
View and upload YouTube
™
videos from your device. Located in the
Google folder in the Apps list.
Phone Number
Follow the instructions below to display your phone’s wireless phone number.
1. From home, tap Apps > Settings > About device .
Basic Operations 26
2. Tap Status > SIM card status.
You will see the number listed under My phone number.
Airplane Mode
Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that do not require a signal or data.
To turn on airplane mode:
■ Pull down the status bar and tap Airplane mode > Turn on.
Your phone is now in airplane mode. You will see the airplane mode icon in the status bar.
To turn off airplane mode:
■ Pull down the status bar and tap Airplane mode .
Your phone’s wireless connection features are now restored.
Enter Text
You can type on your phone using one of the available touchscreen keyboards or Google voice typing.
Touchscreen Keyboards
Your phone has a touchscreen keyboard for entering text. The keyboard appear automatically when you tap a text entry field, and they can be used in either portrait or landscape mode. You can also use the
Google voice typing option to enter text using your voice (see Google Voice Typing for details).
The methods available include:
Basic Operations 27
● Samsung keyboard: Use a traditional QWERTY setup to enter text. Additional options expand
your ability to enter text faster and more accurately. See Samsung Keyboard for details.
● Google voice typing: Use Google voice recognition to convert speech to text. See Google Voice
Note: Keyboard layouts and options may change depending on where you are using them. For example, if you are entering text to do a Web search, a search icon may be available instead of an enter key.
Samsung Keyboard
The Samsung keyboard offers a traditional QWERTY keyboard setup for entering text by tapping keys
(like on a computer), along with enhancements and options that allow you to enter text faster and more accurately, such as continuous key input, personalized usage dictionaries, and more.
Assign Samsung keyboard for Text Entry
If you have multiple text input methods installed on your device, you can select the Samsung keyboard to be your default text input method from Settings, or you can choose it at any time while entering text.
Note: The Samsung keyboard is the default text input method on your phone. Additional keyboards and
input methods are available for download from the Google Play store. See Google Play Store .
From Settings:
■ From home, tap Apps > Settings > Language and input > Default keyboard, and then choose Samsung keyboard.
While entering text:
1. While entering text, drag down from the top of the screen to open the notification panel.
2. Tap Select keyboard, and then choose Samsung keyboard.
Use Samsung Keyboard to Enter Text
■ Tap keys to enter text. While entering text, use these options:
If you make a mistake, tap Delete to delete incorrect characters. Touch and hold Delete
to delete a whole word or field.
Tap Shift to change the case of the text (the arrow will turn blue). Tap Shift twice to switch to all capitals (the key will turn blue).
Basic Operations 28
Tap Symbols to switch to a symbols keyboard. There are two symbol keyboards; to switch between them, tap Symbols (1 of 2) or Symbols (2 of 2) .
Tap Google voice typing to switch to Google Voice typing to enter text by speaking. See
Touch and hold Options to open an options menu. Select from the following options.
•
•
Google voice typing to switch to Google voice typing.
Clipboard to attach a screenshot or other item from the clipboard.
• Emoticon to display a list of emoticons.
• Settings to view the Samsung keyboard settings menu.
If you have more than one language selected in Samsung Keyboard settings, you can swipe your finger over Spacebar to switch between languages.
Configure Samsung Keyboard
■ From home, tap Apps > Settings > Language and input > Samsung keyboard.
Google Voice Typing
Google voice typing uses Google voice recognition to convert speech to text.
Use Google Voice Typing to Enter Text
1. While entering text, drag down to open the notification panel, and then tap Select keyboard >
Google voice typing.
– or –
Tap Google voice typing on the Samsung keyboard.
– or –
Touch and hold Options on the Samsung keyboard, and then tap Google voice typing .
Basic Operations 29
2. Speak into the microphone and watch your text being entered onscreen.
3. If the text is incorrect, tap Delete .
4. Once you have completed entering your text, tap Exit . The keyboard will reappear.
Note: You can assign a new language to Google voice typing. Tap Settings > Languages and tap a language to select it. To add more languages, tap Settings > Languages, tap the language(s) you want to add, tap Save, and then tap the Back key .
Configure Google Voice Typing
■ From home, tap Apps > Settings > Language and input > Google voice typing.
Tips for Editing Text
■ Your phone gives you many options to make entering text easier, including copying, cutting, and pasting. Double-tap text to highlight it, and then select from the following options:
Select all: Highlights all the text in the field.
Cut: Removes the selected text and saves it to the clipboard.
Copy: Copies the selected text to the clipboard.
Paste: Insert the last copied or cut text into the current field.
Sharing: Send the text with others using a variety of sharing methods.
Clipboard: Display the clipboard to choose previously cut or copied text.
Dictionary: Access your personal dictionary.
Google Account
You will need a Google Account to access several phone features such as Gmail, Google Maps,
Hangouts, and the Google Play applications. Before you are able to access Google applications, you must enter your account information. These applications sync between your phone and your online
Google Account.
Google Account Cautions
Be sure not to forget your Google Account ID or password.
Create a Google Account
If you do not already have a Google Account, you can create one online or using your phone.
Basic Operations 30
Note : You can also create and sign into your Google/Gmail account through your phone’s Setup application.
Note: Although you need a Gmail account to use certain features of your phone, such as Google Play, you do not need to use Gmail as the default account for your phone.
Create a Google Account Online
1. From a computer, launch a Web browser and navigate to google.com
.
2. On the main page, click Sign-in > Add account > Create account.
3. Follow the prompts to create your free account.
4. Look for an email from Google in the email box you provided, and respond to the email to confirm and activate your new account.
Create a Google Account Using Your Phone
1. From home, tap Apps > Settings > Accounts > Add account.
2. Tap Google, and then tap Or create a new account.
3. Follow the prompts to set up your account. Tap Next to proceed between steps, which may include:
Enter your First name and Last name.
Enter a desired Username.
Enter and reenter a password.
Create a security question and answer, enter a secondary email address to help you recover your password if you ever lose it.
Basic Operations 31
On the Finish account screen, select your Web history and additional Google Play options.
Enter the letters from the Authenticating screen.
After your phone connects with the Google servers, select the items you would like to sync with your phone and then tap Sync now.
4. Tap Finish setup.
You are signed in to your Google Account, and your phone will synchronize the selected items.
Note: When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address. Enter a second Gmail address or any other email address from which you currently send and receive email. This address is used to authenticate your account should you ever encounter problems or forget your password. It is strongly encouraged for Android users so you can regain access to Google services and purchases on your phone.
Sign In to Your Google Account
If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account.
1. From home, tap Apps > Settings > Accounts > Add account.
2. Tap Google, and then tap Enter your email.
3. Enter your Gmail address and password, and then tap Next.
4. Complete any additional screens if prompted.
You are signed in to your Google Account.
Basic Operations 32
Factory Reset Protection
When you sign in to a Google Account on your device, Factory Reset Protection is turned on. Factory
Reset Protection (FRP) prevents other people from using your device if it is reset to factory settings without your permission. For example, if your device is lost or stolen and a factory data reset is performed, only someone with your Google Account username and password can use the device.
You will not be able to access the device after a factory data reset if you do not have your
Google Account username and password. For more information, see Factory Data Reset .
Caution: You should remove your Google Account before shipping your device to Samsung or any other service provider for service and before resetting the device to factory settings.
Enable Factory Reset Protection
Adding a Google Account to your device automatically turns on the Factory Reset Protection (FRP) security feature. For more information, see google.com
.
Disable Factory Reset Protection
To disable FRP, remove all Google Accounts from the device.
1. From home, tap Apps > Settings .
2. Tap Accounts > Google.
3. Tap More > Remove account.
Google Play Store
Google Play
™
is the place to go to find new Android apps, books, movies, and music for your phone.
Choose from a wide variety of free and paid content ranging from productivity apps and games to bestselling books and blockbuster movies and music. When you find what you want, you can easily download and install it on your phone.
To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi ®
or
mobile data connection and sign in to your Google Account. See Browser
Installing Applications
Many different kinds of applications can be installed on your phone from Google Play (provided by
Google Inc.). Sprint is not responsible in any way for user-installed applications (quality, reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, etc.).
Important: Our policies often do not apply to third-party applications. Third-party applications may access your personal information or require us to disclose your customer information to the third-party application provider. To find out how a third-party application will collect, access, use, or disclose your personal information, check the application provider’s policies, which can usually be found on their website. If you aren’t comfortable with the third-party application’s policies, do not use the application.
Basic Operations 33
Find and Install an App
When you install apps from Google Play app and use them on your phone, they may require access to your personal information (such as your location, contact data, and more) or access to certain functions or settings of your phone. Download and install only apps that you trust.
1. From home, tap Apps > Play Store .
2. When you open the Google Play store app for the first time, the Terms of Service window will appear. Tap Accept to continue.
3. Browse through the categories, find an item you are interested in, and tap the name.
Search for an app. Tap the Google Play search field, enter the name or type of app you are looking for, and then tap on the keyboard.
4. Tap an app to read a description about the app and user reviews.
5. Tap Install (for free applications) or the price (for paid applications).
Note: If you have not already done so, you will need to set up a payment method to purchase paid apps from Google Play.
6. The subsequent screen notifies you whether the app will require access to your personal information or access to certain functions or settings of your phone. If you agree to the conditions, tap Accept (for free apps) or Accept and then Buy (for paid apps) to begin downloading and installing the app.
If you have not already set up a payment method, tap Continue and then follow the prompts to arrange payment and complete the purchase.
The selected app is downloaded and installed on your phone.
Warning: Read the notification carefully! Be especially cautious with applications that have access to many functions or a significant amount of your data. Once you tap Ok on this screen, you are responsible for the results of using this item on your phone.
Purchasing Applications
Purchase apps at your own risk. Sprint is not responsible for any harm to you or third parties resulting from the use of purchased applications.
Request a Refund for a Paid App
If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your credit card is not charged and the app is uninstalled from your phone.
If you change your mind, you can install the app again, but you cannot request a refund a second time.
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps & games.
Basic Operations 34
3. Tap the app to uninstall for a refund. The details screen for the app opens.
4. Tap Refund, and then tap Yes to confirm. Your app is uninstalled and the charge is cancelled.
Update an App
Depending on your settings, many apps will update automatically, or you can update apps directly from the Play store app.
Update an App Directly
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps & games.
3. Tap the app you want to update, and then tap Update.
The app update is downloaded and installed.
Set Automatic App Updates
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps & games.
3. Tap the app you want to set for auto-update, and then tap Menu > Auto-update.
The app is set to update automatically whenever an update becomes available.
Note: Automatic updates are unavailable for some apps.
Uninstall an App
You can uninstall any app that you have downloaded and installed from Google Play.
Basic Operations 35
1. From home, tap Apps > Play Store .
2. Tap Menu > My Apps & games.
3. On the Installed screen, tap the app you want to uninstall, and then tap Uninstall > OK.
The app is uninstalled and removed from your phone.
Get Help with Google Play
The Google Play store app offers an online help option if you have questions or want to know more about the app.
1. From home, tap Apps > Play Store .
Basic Operations 36
2. Tap Menu > Help & Feedback.
The Web browser will take you to the Google Play Help Web page, where you will find comprehensive, categorized information about Google Play.
Lock and Unlock Your Screen
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it.
Turn the Screen Off When Not in Use
■ To quickly turn the screen off, press the Power/Lock key. Pressing the Power/Lock key again or receiving an incoming call will turn on your phone screen and show the lock screen.
To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Display Settings .
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power/Lock key.
The lock screen appears.
2. Swipe your finger across the screen to unlock it.
The screen is unlocked.
If you have set up a screen lock, you will be prompted to draw the pattern, enter the
password or PIN, or scan your fingerprint. See Screen Lock .
Basic Operations 37
Update Your Phone
From time to time, updates may become available for your phone. You can download and apply updates through the Settings > System Update menu.
Software Update Cautions
During update: The phone cannot be used until the software update is complete. It may take time to update your phone’s software.
Signal during update: Update your phone where signal reception is good, and do not change location during the update process. Make sure the battery is adequately charged before beginning an update. A weak signal or low battery during an update may cause the update to fail. An update failure may disable the phone.
Other functions during update: Other phone functions cannot be used during a software update.
Update Your Phone Software
You can update your phone's software using the System Update option.
Before Updating Your Phone
Updating your phone may result in a loss of saved data depending on the condition of your phone
(malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating your phone firmware.
Back Up All Data Prior to Update
To back up your Gmail information:
1. From home, tap Apps > Settings > Accounts > Google.
2. Tap On/Off next to each option to enable backup.
3. Tap More > Sync now to sync your Google Account information.
To back up your Exchange Mail information:
1. From home, tap Apps > Settings > Accounts > Microsoft Exchange ActiveSync.
2. Tap On/Off next to each option to enable backup.
3. Tap More > Sync now to sync your Google Account information.
To back up stored text messages:
1. From home, tap Apps > Messaging .
2. Select the text message from the list to view the message thread.
Basic Operations 38
3. Touch and hold on a portion of the text message from the string. The Message options context menu appears.
Note: You can back up stored text messages by forwarding them to your own phone number. Open the messages after you have updated your firmware.
4. Tap Forward.
5. Enter your phone number and tap Send.
To restore your Google apps following the update:
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps & games > All tab.
3. Scroll through the list of previously downloaded Google apps and choose those you wish to reinstall.
4. Follow the prompts.
Note: Your Google app purchases are reloaded remotely and can be re-installed after the update is applied.
As an added precaution, to preserve any data on your optional microSD card (not included), please unmount it from your phone prior to starting the update process. From home, tap Apps > Settings
> Storage > SD card > Unmount.
Update Your Phone’s Software
Once you have backed up all your data, use the Update now option to update your phone’s software.
1. From home, tap Apps > Settings > System Update .
Basic Operations 39
2. Tap Download updates manually.
Your phone automatically downloads and installs any available updates. You may be required to power your phone off and back on to complete the software upgrade.
Alternatively, you can access system updates through the notification panel.
1. Locate the System Update Available icon ( ) in notifications.
2. Pull down the status bar.
3. Tap to open the System Updates screen.
4. Tap Download and Follow the prompts.
The downloading icon ( ) appears within the status bar to indicate the phone is downloading the necessary files.
5. Tap Restart and install to complete the process.
Confirm Your Current Phone Software
1. From home, tap Apps > Settings > About device .
2. Locate the Software version read-only field.
Update Your Profile
This option allows you to automatically update your online user profile information. If you choose to change your user name and select a new one online, you must then update the user name on your phone.
Basic Operations 40
1. From home, tap Apps > Settings > System Update > Update Profile.
2. Follow the prompts.
The phone will download and install the profile update and you will see a confirmation when complete.
Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to reconnect with the network.
Update Your PRL
This option allows you to download and update the PRL (preferred roaming list) automatically.
1. From home, tap Apps > Settings > System Update > Update PRL.
Basic Operations 41
2. Follow the prompts.
The phone will download and install the PRL update and you will see a confirmation when complete.
Basic Operations 42
Your Phone's Home Screen
The following topics describe how to use and customize your phone’s home screen, understand the status bar, and use the notification panel.
Home Screen Basics
The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more.
Home Screen Layout
Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional screens.
Item
Status area
Status bar
Description
The status area of the status bar (on the right) displays phone and service status information such as signal strength, battery status, Wi-Fi and data connectivity, ringer status, and time.
The status bar displays icons to notify you of your phone’s status (on the right side) and notifications (on the left side).
Your Phone's Home Screen 43
Widget
Application icons
Primary shortcuts
Widgets are selfcontained apps that reside on your phone’s home screen.
Application icons are shortcuts to favorite applications. You can add and remove these shortcuts as you wish.
Primary shortcuts are application shortcuts that appear in the same location on all of your phone’s home screens. These are customizable except for the
Applications (Apps) shortcut, which remains static.
Applications (Apps) list
Tap to open the applications (apps) list. The apps list key is a primary shortcut available from all home screens.
Notification area
The notification area of the status bar (on the left) displays notifications for incoming messages, missed calls, application updates, and more. Pull down the status bar to display the notification panel.
Note : Your phone’s home screens cycle through so that you can keep swiping in one direction and make it back to the main home screen. The small circles above the primary shortcuts let you know your current screen position.
Tip: Press the Home key to return to the main home screen from any other screen.
Extended Home Screens
In addition to the main home screen, your phone features extended home screens to provide more space for adding icons, widgets, and more. Press the Home key to display the main home screen and then swipe the screen right or left to move from the main screen to an extended screen.
Additional screens are available in addition to the main home screen.
● If you are not already using the maximum number of screens for your phone, you can add more screens by touching and holding an empty space on a home screen, sliding the thumbnails to the left, and then tapping Add page .
● While on an extended screen, press the Home key to return to the main home screen.
Status Bar and Notification Panel
Your phone’s status and notifications are available at a glance at the top of the screen.
Status Bar
The status bar at the top of the home screen provides phone and service status information on the right side and notification alerts on the left. To view the notification panel or access the quick settings menu, pull down the status bar from the top of the screen.
Your Phone's Home Screen 44
Status Bar Layout
Main Status Icons
Icon Status
Bluetooth: Bluetooth
®
is active.
GPS: GPS is active.
Wi-Fi: Wi-Fi is active.
File download in progress: Download of a file or app is in progress.
Mute mode: Mute mode is enabled.
Vibrate mode: Vibrate mode is enabled.
Speakerphone: Call is using speakerphone.
Signal strength: Cellular network signal strength is displayed.
Roaming signal strength: Roaming network signal strength is displayed.
Your Phone's Home Screen 45
Icon Status
3G: The device is connected to a 3G wireless network.
4G LTE active: The device is connected to a 4G LTE wireless network.
Airplane mode: Airplane mode is active.
Sync: Sync is active.
Battery charging: Battery is charging.
Battery full: Battery is fully charged.
Main Notification Icons
Icon Notification
Missed call: A call has been missed.
Call on hold: A call is on hold.
New voicemail: New voicemail message has been received.
New email: New email has arrived.
New Gmail: New Gmail has arrived.
New message: New text or MMS message
New Hangouts message: New Hangouts message has arrived.
New Sprint Zone message: New Sprint Zone message has arrived.
Event: A calendar event is approaching.
USB: A USB connection is active.
Alarm: An alarm is approaching.
Warning: A system error has occurred.
Your Phone's Home Screen 46
Icon Notification
Update available: An app update is available from the Google Play store.
File upload in progress: File is being uploaded or sent.
Update successful: An app or software update was successful.
Keyboard in use: Keyboard is in use.
More notifications available: View additional notifications.
Note: Additional notification icons may appear. All notifications may be accessed through the notification panel.
Notification Panel
Your phone’s notifications appear at the left side of the status bar, and you can access the full notification panel by pulling down the status bar. From there, you can check notifications, download updates, open messaging apps, use the quick settings menu, and more.
Open the Notification Panel
■ Pull down the status bar. (Slide your finger down from the top of the screen.)
The notification panel opens. To check notifications, tap an item in the list.
Your Phone's Home Screen 47
Close the Notification Panel
■ Slide the notification panel up. (Slide your finger up from the bottom of the screen.)
– or –
Tap Back to close the notification panel.
Notification Panel Layout
The notification panel gives you access both to notifications and the quick settings menu.
Notification Panel Quick Settings
The Quick Settings list at the top of the notification panel lets you quickly access frequently used settings options. Scroll left or right to display all available settings, and tap an icon to turn the selected feature on or off.
You can customize which settings are available in your Quick Settings list.
1. From home, drag the status bar down to display the notification panel.
Your Phone's Home Screen 48
2. Tap Expand > Edit to display the quick settings panel options.
3. Drag buttons to arrange which options appear in the quick settings panel.
You will see two sets of buttons, Active Buttons on top and Available Buttons below.
• You can have ten buttons active in the quick settings panel. These appear in the Active
Buttons list.
• There will additional buttons shown in the Available Buttons list. These are not currently active in the quick settings panel.
To add, remove, or move a button, touch and hold it and move it to the desired location.
4. Tap Done when you are finished.
Note: You can only move buttons from Active to Available or vice-versa if there is space in the destination area. For example, if there are already ten Active buttons, you will need to move one to Available before dragging a different Available button up to the Active area.
S Finder
Search your device for apps, contacts, messages, email, files, settings, and more.
Your Phone's Home Screen 49
1. Open the notification panel by sliding your finger down from the top of the screen.
The notification panel opens.
2. Tap Expand > S Finder .
3. Tap the Search field and enter search criteria.
4. Tap an item to view or launch.
Quick Connect
Quickly connect wirelessly to nearby devices that support Quick connect, Wi-Fi Direct, Screen Mirroring, and devices that can share media via Wi-Fi.
Your Phone's Home Screen 50
1. Open the notification panel by sliding your finger down from the top of the screen.
The notification panel opens.
2. Tap Quick connect.
Your device scans for nearby available devices.
3. Tap a device and follow the prompts to connect.
To set your device visibility:
■ Tap More > Settings > Device visibility for options:
Visible to all: Your device will always be visible to other devices.
Your Phone's Home Screen 51
Visible to contacts: Your device will always be visible to contacts only.
Only when Quick connect turned on: Your device will only be visible to other devices when
Quick connect is turned on.
Tip: For more information about Quick connect, tap More > Help from the connections screen.
Customize the Home Screen
Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the home screen.
Operations for Rearranging the Home Screen
● Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired location.
● Deleting Widgets and Icons: From home, touch and hold an item and then drag it to Remove
.
● Displaying the Home Screen Menu: From home, touch and hold an empty space to display the home screen menu. Menu options include Wallpapers, Widgets, Themes, and Home screen settings. You also have the option to add or remove home screens.
Change the Wallpaper
Select and assign your phone’s background wallpaper.
1. From home, touch and hold an empty space, and then tap Wallpapers .
You can also access the wallpaper menu through settings. From home, tap Apps >
Settings > Wallpaper .
Your Phone's Home Screen 52
2. Tap an option to select the wallpaper.
Home screen to set the background wallpaper for your home screen. Select from Gallery,
Wallpapers, or Live Wallpapers.
Lock screen to set the wallpaper for your phone’s lock screen. Select from Gallery or
Wallpapers.
Home and lock screens to set a wallpaper for both your home screen and your lock screen.
Select from Gallery, Wallpapers, or ID wallpapers.
3. Select a wallpaper and tap Set as wallpaper.
The wallpaper is set.
Note: Tap On/Off next to Wallpaper motion effect to enable or disable this feature. It allows the wallpaper to shift slightly as you move the device, creating a 3D effect.
Add Shortcuts to the Home Screen
You can add shortcuts for quick access to favorite apps from the home screen.
1. From home, tap Apps .
The Apps list opens.
2. Touch and hold an app icon.
The icon will disengage and you will see thumbnails of your home screens.
3. Drag the icon to an empty location on one of the home screens.
The shortcut is added to the home screen.
Add Widgets to the Home Screen
You can add widgets to your phone’s home screen. Widgets are self-contained apps that display on a home screen. Unlike a shortcut, the Widget works like as an onscreen application. There are all kinds of widgets, including links to a specific contact, Internet bookmarks, Facebook
®
status windows, Gmail and email accounts, and many others.
Your Phone's Home Screen 53
1. From home, touch and hold an empty space, and then tap Widgets .
The Widgets list opens.
2. Touch and hold a widget icon.
The icon will disengage and you will see thumbnails of your home screens.
3. Drag the icon to an empty location on one of the home screens.
The widget is added to the home screen.
Add Folders to the Home Screen
You can group home screen shortcuts into folders for convenient access.
1. From home, touch and hold a shortcut you want to place in a folder, and then drag it on top of another shortcut and release it.
Your Phone's Home Screen 54
2. Type a name, and then tap Back .
A new folder is created.
3. To add more app shortcuts to the folder, touch and hold a shortcut, and then drag it on top of the new folder.
The new shortcut is added to the folder.
Change Folder Names
Once you have added folders, you can change the name easily from the folder display.
1. From home, tap the folder to open it, and then tap the folder name.
2. Type a new name, and then tap Back .
Change the Folder Color
You can change the color of a folder.
1. From home, tap the folder to open it.
2. Tap and select a color, and then tap Back .
Your Phone's Home Screen 55
Making Connections
The following set of topics will cover your phone’s ability to help you make connections, from phone calls and maintaining contacts, to text messages, email, Internet, and international services.
56
Phone Calls and Voicemail
The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, and more.
Place and Answer Calls
The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options.
Adjust In-Call Volume
■ Adjusting Call Volume: Press the Volume key up or down during the call.
Troubleshooting
Question: Difficulty during call.
Answer 1: It may not be possible to make a call properly in a noisy location.
Answer 2: When calling using Speaker, check the call volume. Raising the call volume may make calling difficult.
Question: Sound pops momentarily during a call.
Answer: Are you changing location while calling? Sound pops when signal is weak and the phone switches to a different area.
Emergency Call Cautions
Emergency calls are restricted in Airplane mode.
Call Using the Phone Dialer
The most “traditional” way to place a call is by using the phone’s dialer screen.
1. From home, tap Phone to display the phone screen.
The phone app opens. If necessary, tap Keypad to display the dialer screen.
Phone Calls and Voicemail 57
2. Tap the number keys on the keypad to enter the phone number.
As you enter digits, Smart Dial searches for contacts that match. If you see the number you want to dial, tap it to place the call immediately without entering the rest of the number.
3. Tap Dial to call the number.
The phone dials the number. The call begins when the other party answers.
4. To end the call, tap End .
The call ends.
Troubleshooting
Question: Call does not connect.
Answer 1: Was the number dialed using the area code? If not, try dialing using the full 10-digit number including the area code.
Answer 2: Are you in an area with poor wireless coverage? Try calling again from another area.
Call Emergency Numbers
You can place calls to 9-11 even if the phone’s screen is locked or your account is restricted.
To call the 9-11 emergency number when the phone’s screen is locked with a screen lock:
1. From the lock screen, swipe Phone up, and then tap Emergency call.
2. Tap 9-1-1 ( ), and tap Dial .
As long as you are in an area covered by wireless service, the emergency call is placed.
Phone Calls and Voicemail 58
To call the 9-1-1 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see Lock and Unlock Your Screen .
2. From home, tap Phone > Keypad.
3. Tap 9-1-1 ( ), and tap Dial .
As long as you are in an area covered by wireless service, the emergency call is placed.
Enhanced 9-1-1 (E 9-1-1) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9-1-1 emergency location services where available.
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location.
Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be equipped to receive GPS location information from your phone.
Answer Phone Calls
The following information lets you know how to answer incoming calls, mute the ringer on incoming calls, reject incoming calls, and more.
When you receive a phone call from a contact, the Incoming call screen appears and displays the caller
ID icon, name, and phone number of the calling party. When you receive a phone call from someone who is not stored in Contacts, only the default caller ID icon and phone number appear on the Incoming call screen.
Note: If your phone is turned off, all calls automatically go to voicemail.
Phone Calls and Voicemail 59
Answer an Incoming Call
1. When a call arrives, slide Answer to the right to answer it.
The call begins.
2. To end the call, tap End .
The call ends.
Mute the Ringing Sound
To mute the ringer without rejecting the call, you can do either of the following:
● Press the Volume key down.
Phone Calls and Voicemail 60
● Place the phone face down on a level surface.
Reject an Incoming Call
■ When a call arrives, slide Reject to the left to reject it.
The ringtone or vibration will stop and the call will be sent directly to voicemail.
Reject a Call and Send a Text Message
You can reject an incoming call and automatically send a text message to the caller.
1. When a call arrives, slide Reject call with message up from the bottom of the screen.
The ringtone or vibration will stop and you will see a list of preset text messages.
Phone Calls and Voicemail 61
2. Tap one of the messages to send it to the caller.
The selected message will be delivered to the caller.
You can edit the reject messages through the Call settings menu. From the phone app, tap
More > Settings > Call blocking > Call-reject messages and edit or create a reject message.
In-Call Screen Layout and Operations
While you are on a call, you will see a number of options.
In-Call Screen Layout
■ Tap options to activate them during a call.
Add call: Touch and hold to initiate a conference call (3-way call).
Merge: Join two currently active calls (conference).
Extra volume: Increase the call volume.
Bluetooth : Route the phone’s audio through a connected Bluetooth headset (On) or through the speaker (Off).
• When the call is routed to a Bluetooth headset, the current call area shows the Bluetooth
call icon .
Note: The Headset button is activated to show the current call is routed to the connected Bluetooth headset (not included).
• To route the current call back to the phone, tap Headset to temporarily use the phone.
Tap it again to route the call back to the connected Bluetooth headset.
Speaker : Route the phone’s audio through the speaker (On) or through the earpiece (Off).
Phone Calls and Voicemail 62
• Activate Speaker to route the phone’s audio through the speaker. (You can adjust the speaker volume using the Volume key.)
• Deactivate Speaker to use the phone’s earpiece.
Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone use.
Keypad/Hide: Toggle the appearance of the onscreen keypad. Show the keypad to enter additional numbers, for example, an extension or access code.
• For example: When you call your bank’s 800 number, use the keypad to enter your account number and PIN.
Mute: Mute the microphone during an active call. Tap again to unmute the microphone.
Note: If Mute is activated, the speaker mode is deactivated.
End : End the current call.
Tap More during a call to display a list of additional in-call features:
• Contacts: Display your Contacts list.
• Message: Send a text or multimedia message while remaining on the call.
• Memo: Create a new memo while remaining on the call.
• Calendar: View your calendar while remaining on the call.
Place a Call from Contacts
You can place phone calls directly from entries in your Contacts list.
1. From home, tap Phone to display the phone app.
Phone Calls and Voicemail 63
2. Tap Contacts to display the Contacts list.
The contacts list appears.
3. Tap a contact.
4. Tap Call next to the number you want to call.
The phone dials the number. The call begins when the other party answers.
5. To end the call, tap End .
The call ends.
Tip: You can also place a call directly from the Contacts list. Swipe the entry you want to call from left to right to place a call to the entry’s primary number.
Call from Call Log
The call log list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
Phone Calls and Voicemail 64
1. From home, tap Phone to display the phone app.
2. Tap Log to display the call log list.
The call log list appears.
3. Tap an entry to display the call details.
4. Tap Call to place a call.
The phone dials the number. The call begins when the other party answers.
For additional options, tap the name or number.
5. To end the call, tap End .
The call ends.
Tip: You can also place a call directly from the call log list. Swipe the entry you want to call from left to right to place a call.
Phone Calls and Voicemail 65
Voicemail
The following topics describe how to set up and use your phone's voicemail and visual voicemail features.
Voicemail Setup
Follow the instructions below to set up voicemail on your phone. You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a passcode to protect against unauthorized access. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
1. From home, tap Phone > Keypad.
2. Touch and hold the 1 key to dial your voicemail number.
Your phone dials the voicemail access number.
3. Follow the system prompts to:
Create your passcode.
Record your name announcement.
Record your greeting.
Important: Voicemail Passcode – It is strongly recommended that you create a passcode when setting up your voicemail to protect against unauthorized access. Without a passcode, anyone who has access to your phone is able to access your voicemail messages.
Visual Voicemail Setup
This topic describes the Visual Voicemail feature of your phone's service, as well as the steps required to set up Visual Voicemail on your phone.
Phone Calls and Voicemail 66
About Visual Voicemail
Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the message you are looking for without having to listen to every voicemail message first. This feature periodically goes out to your voicemail, and gathers the caller information from all of the current voicemails. It then populates a list with the caller name and number, along with the length of time and priority level of the voicemail message.
Set Up Visual Voicemail
Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You should set up your voicemail and personal greeting as soon as your phone is activated. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
Note: To set up your traditional voicemail box, see Voicemail Setup .
1. From home, tap Apps > Voicemail .
– or –
Tap Phone , and then tap to access your Visual Voicemail.
You will see a Welcome to Visual Voicemail screen.
2. Scroll through the introduction screens to view a brief explanation of visual voicemail services.
Phone Calls and Voicemail 67
3. At the end of the welcome screens, you will come to a Personalize your voicemail prompt.
4. Tap Personalize now and follow the system prompts to:
Create a passcode (part of standard voicemail).
Record your name announcement.
Record your greeting.
Important: Voicemail Passcode – It is strongly recommended that you create a passcode when setting up your voicemail to protect against unauthorized access. Without a passcode, anyone who has access to your phone is able to access your voicemail messages.
Review Visual Voicemail
Visual Voicemail lets you easily access and select which messages you want to review.
1. From home, tap Apps > Voicemail .
You will see the voicemail Inbox.
2. Tap a message to review it.
Phone Calls and Voicemail 68
Tip: There are several icons at the bottom of the review screen for maintenance, storage, messaging, and other options. For an explanation of all your options, tap More options > Help > Visual Voicemail
Menu.
Listen to Multiple Voicemail Messages
When you are done listening to a voicemail message you can easily access other voicemail messages without returning to the main voicemail screen.
1. Listen to the current voicemail message.
2. Swipe your finger left or right to display the next or previous message.
The next or previous message will begin playing automatically.
You can navigate through voicemail messages as frequently as you would like. You can even move to the next or previous message before you are finished listening to the current one.
Visual Voicemail Options
Your visual voicemail options appear as icons at the bottom of the voicemail review screen.
1. From home, tap Apps > Voicemail .
2. The following options are available when viewing new voicemail messages:
Subscribe: Subscribe to the premium Voice-to-Text transcription service. (This service requires an additional monthly charge.)
Play all new: Play all new messages.
Select multiple: Perform an action on multiple messages.
Record message: Record a new message.
Phone Calls and Voicemail 69
Compose Avatar message: Send an animated voice message to friends. You can
More options: Access Search, Settings, and Help features.
3. Tap a message to review it. The following options are available while listening to voicemail messages:
Call: Dial the number the message came from.
Reply: Reply to the message via text or voice message.
Delete: Delete selected messages.
Play as avatar: Play the message as an avatar.
More options: Access Archive, Settings, and Help features.
4. Touch and hold a message to manage your messages. The following options are available:
All: Select all messages.
Delete: Delete the selected messages.
Archive: Save this message.
Mark as Read: Mark this voicemail as being read.
Mark as Unread: Mark this voicemail as not being read.
Note: Not all options are available for all messages.
Configure Visual Voicemail Settings
The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and more.
1. From home, tap Apps > Voicemail .
Phone Calls and Voicemail 70
2. Tap More options > Settings.
You will see the voicemail settings menu.
3. Select an option to change its settings.
Avatar: Configure your Avatar options.
Display: Change your voicemail message theme and enter a name to identify yourself to people when replying or forwarding messages.
Help: View help topics for using Visual Voicemail.
Preferences: Change your Visual Voicemail application preferences.
Sound: Change your sound/speakerphone options.
Updates: Check for updates.
About Voicemail: View information about the application.
Note: Voicemail settings can also be accessed from home by tapping Apps > Settings >
Applications > Phone > Voicemail settings.
Change Your Main Greeting Using the Voicemail Menu
Your main greeting can be changed directly using the Visual Voicemail system. This direct access saves you from having to navigate within the voicemail menu.
1. From home, tap Apps > Voicemail .
2. Tap More options > Settings > Preferences > Personalize voicemail.
3. Tap OK to connect to the voicemail system. Follow the prompts to change your current greeting.
Phone Calls and Voicemail 71
Edit the Display Name Using the Voicemail Menu
From your Visual Voicemail menu, you can quickly change the name or number attached to your voice messages.
1. From home, tap Apps > Voicemail .
2. Tap More options > Settings > Display > Display name.
3. Tap the existing identification field and enter a new identifying name or number (used to identify you to recipients of your voice messages).
4. Tap OK to save your information.
Optional Calling Services
The following topics outline additional voice-related services available with your phone, including Wi-Fi calling, call services and more.
Wi-Fi Calling
Wi-Fi Calling uses Wi-Fi networks to help improve voice and data coverage. It sends and receives calls and text messages over a connected Wi-Fi network and may offer better coverage in buildings and areas of poor cellular reception.
Set Up Wi-Fi Calling
1. From home, tap Apps > Settings .
2. Tap Wi-Fi Calling and follow the prompts to set up Wi-Fi Calling.
You will see in the status bar when Wi-Fi Calling is active and connected, or if Wi-Fi
Calling is set up but you are not connected to a Wi-Fi network.
Phone Calls and Voicemail 72
Note: When using Wi-Fi calling, the phone app icons differ slightly. You will tap Dial call, and tap End to end a call.
Tip: For more information about Wi-Fi Calling, visit this FAQ link at sprint.com/support .
Enable or Disable Wi-Fi Calling
to place a
1. From home, tap Apps > Settings > Wi-Fi Calling .
2. Tap On/Off to turn Wi-Fi Calling on or off.
Wi-Fi Calling will be turned off, and the Wi-Fi Calling icon will not appear in the status bar.
Tip: You can also turn Wi-Fi Calling on or off through the quick settings menu. Pull down the status bar to display the quick settings menu and tap Wi-Fi Calling to enable or disable the feature.
Caller ID Blocking
Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, follow these steps.
1. From home, tap Phone > Keypad.
). 2. Tap * 6 7 (
3. Enter a phone number.
4. Tap Dial .
Your caller information will n ot appear on the recipient’s phone.
To permanently block your number, call Sprint Customer Service.
Phone Calls and Voicemail 73
Call Waiting
When you are on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s screen informs you that another call is coming in and displays the caller’s phone number (if it is available).
To respond to an incoming call while you are on a call:
■ Slide Answer to the right. (This puts the first caller on hold and answers the second call.)
To switch back to the first caller:
■ Tap Swap .
Note: For those calls where you do not want to be interrupted, you can temporarily disable Call Waiting by pressing * 7 0 ( once you end the call.
) before placing your call. Call Waiting is automatically reactivated
Phone Calls and Voicemail 74
Conference Calling
With conference calling, also known as 3-way calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls.
1. On the Phone screen, enter a number and tap Dial (or place a call from Log or Contacts).
2. Once you have established the connection, tap Add call, and dial the second number (or place the call from Log or Contacts).
This puts the first caller on hold and dials the second number.
3. When you are connected to the second party, tap Merge session.
. Your conference call is now in
4. To end the three-way call, tap End .
Phone Calls and Voicemail 75
Note: If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected.
Call Forwarding
Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when you have activated Call
Forwarding.
Note: You are charged a higher rate for calls you have forwarded.
To activate Call Forwarding:
1. From home, tap Phone .
2. Tap .
3. Enter the area code and phone number to which you want your calls forwarded.
4. Tap Dial .
You will hear a tone to confirm the activation of Call Forwarding. All calls to your wireless number will be forwarded to the designated phone number.
To deactivate Call Forwarding:
1. From home, tap Phone .
2. Tap .
3. Tap Dial .
You will hear a tone to confirm the deactivation.
Call Settings
Your phone’s Call Settings menu lets you configure your voicemail options and a number of other settings for the phone application.
Call Settings Options
Use the Call Settings menu to adjust the following settings:
Setting Description
Swipe to call or send messages
Contacts with devices
Place a call to a displayed contact by swiping right. Send a message to a displayed contact by swiping left.
Show contacts with phone numbers and hide other contacts.
Phone Calls and Voicemail 76
Setting
Call blocking
Description
Manage a list of automatically blocked phone numbers, and create or edit messages to block incoming calls.
Outgoing voice call settings Use VoTLE when available.
Answering and ending calls
Answer calls by pressing the Home key or using voice commands. End calls by pressing the Power key or using voice commands.
Call alerts
Vibrate or play tones when calls are answered or ended. Alarms and notifications can be turned off during calls.
Ringtones and keypad tones
Select or create your default ringtone, set the phone to vibrate when ringing, and play a tone when the dialing keypad is tapped.
Identify unsaved numbers
More settings
Show information about spam callers on the call screen and in the
Phone log.
● TTY mode: Enable service on your phone.
● Hearing aids: Improve the sound quality of your phone when using hearing aids.
● US dialing: Replace + with the international dialing code, except when entering +1.
● International dialing: Enter the international dialing code automatically (only when US dialing is disabled).
● DTMF tones: Set the length of DTMF tones, which are used when pressing the keypad while on a call.
Voicemail settings Configure your voicemail.
Use the Call Settings Menu
1. From home, tap Apps > Settings > Applications > Phone.
– or –
From home, tap Phone > More > Settings.
The phone app opens.
Phone Calls and Voicemail 77
2. Tap More > Call settings.
The call settings menu appears.
3. Configure your options.
Tap a menu item to display its options.
Select your options and follow the prompts to set them.
Your call settings options are set.
TTY Mode
A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone.
Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission. Your phone and TTY device will connect using a special cable that plugs into your phone’s headset jack. If this cable was not provided with your
TTY device, contact your TTY device manufacturer to purchase the connector cable.
To turn TTY Mode on or off:
1. From home, tap Apps > Settings .
2. Tap Applications > Phone > More settings > TTY mode.
3. Tap TTY Full, TTY HCO, or TTY VCO to turn TTY mode on.
– or –
Phone Calls and Voicemail 78
Tap TTY Off to turn TTY mode off.
Your phone’s TTY mode is set.
Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the headset jack.
Warning: 9-1-1 Emergency Calling
It is recommended that TTY users make emergency calls by other means, including Telecommunications
Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 9-1-1 may be corrupted when received by public safety answering points (PSAPs), rendering some communications unintelligible. The problem encountered appears related to TTY equipment or software used by PSAPs.
This matter has been brought to the attention of the FCC, and the wireless industry and the PSAP community are currently working to resolve this.
Phone Calls and Voicemail 79
Contacts
The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google
Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends.
Contacts Cautions
Information saved in Contacts may be lost or changed if the battery is removed for a long period or left uncharged. Accident or malfunction may also cause loss or change to information. It is recommended that you keep a separate copy of contacts and other important information. Sprint is not responsible for any damages from lost or changed contacts.
Add a Contact
You can add contacts from your phone’s Phone application. Enter details such as name, phone numbers, email addresses, mailing addresses, and more.
1. From home, tap Apps > Contacts .
You will see the Contacts list.
Contacts 80
2. Tap Add to add a contact.
The Add Contact screen appears.
3. If you have multiple account types associated with your phone, select a contact type.
Select Google if you want to save contacts to your Google Account; these will be synced automatically with your Google Account online.
Select Device as the sync account if you want your contacts on your phone only; they will not be synced with your Google Account.
4. Use the keyboard to enter as much information as you want.
Picture : Tap the picture icon to assign a picture to the contact.
Name: Enter the name of the contact.
Phone number: Enter the phone number for the contact.
Email: Enter email addresses for the contact.
Groups: Assign the contact to a group.
More: Show additional fields such as IM address, Notes, Nickname, Website, etc.
Scan business card: Take a picture of a business card to add the information for the contact.
Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile,
Home, Work, etc.), tap the type to the left of the field and select the appropriate type.
Note: To add more phone numbers, email addresses, etc., tap on the right side of the entry field.
Contacts 81
5. When you have finished adding information, tap Save.
The contact is added.
Save a Phone Number
You can save a phone number to Contacts directly from the phone keypad.
1. From home, tap Phone .
2. Enter a phone number and tap Add to contacts.
3. To add the number to an existing contact, tap Update existing. To add a new contact, tap
Create contact.
For an existing contact, tap the contact name and select a number type for the new number.
For a new contact, enter the name and any additional information.
4. Tap Save.
The contact is added.
View Contacts
View a contact’s details by displaying a contact entry.
1. From home, tap Apps > Contacts .
You will see the Contacts list.
Contacts 82
2. Tap a contact to view its details.
The contact’s detailed listing appears.
Contacts Screen Layout
The following illustration show’s your Contacts app layout and describes the various features.
Contacts 83
Item
Groups
More options
Search
Image
Contact
Description
Show contact groups.
Access additional options.
Search contacts.
Tap to show the contact’s details.
Tap to show the contact’s details.
Add new contact Add a new contact.
Edit a Contact
Once you have added a contact, you can add or edit any of the information in the entry, assign a caller ID picture, customize with a unique ringtone, and more.
1. From home, tap Apps > Contacts .
You will see the Contacts list.
2. Tap a contact to view its details.
The contact’s detailed listing appears.
3. Tap Edit.
4. Tap any field you want to change or add. See Add a Contact .
Contacts 84
5. Add or edit the information, and then tap Save.
Your changes are saved to the contact entry.
Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile,
Home, Work, etc.), tap the type to the left of the field.
Note: To add more phone numbers, email addresses, etc., tap on the right side of the entry field.
Delete a Contact
You can delete a contact from the contacts details page.
1. From home, tap Apps > Contacts .
You will see the Contacts list.
2. Tap a contact to view its details.
The contact’s detailed listing appears.
3. Tap More > Delete.
4. Tap Delete.
The contact is deleted.
Tip: You can also touch and hold the contact from the contact list and then tap Delete > Delete.
Favorites
The Favorites tab is a listing that can help you quickly access your most used or preferred Contacts entries.
Mark Contacts as Favorites
1. From home, tap Apps > Phone > Favorites.
2. Tap a contact to display it, and then tap Favorite to turn the star yellow.
Remove Contacts from Favorites
1. From home, tap Apps > Contacts .
2. From home, tap Apps > Phone > Favorites.
3. Touch and hold a contact, and then touch Remove .
4. Tap Done.
Contacts 85
Make a Call from Favorites
1. From home, tap Apps > Phone > Favorites.
2. T ap a contact to dial the contact’s default telephone number. The default number is set in contacts, when you enter multiple phone numbers for a contact.
Groups
You can use groups to organize your contacts. Your phone comes with preloaded groups, and you can create your own. You might create a group for your family, for coworkers, or a team. Groups make it easy to find contacts, and you can send messages to the members of a group.
Create a Group
1. From home, tap Apps > Contacts.
2. Tap Groups, and then tap Create.
3. Tap fields to enter information about the group:
Tap Device storage and all accounts to choose where to save the group. You can save it to a specific account, to the device memory, or to all accounts.
Tap Group name to enter a name for the new group.
Tap Group ringtone to select a ringtone for notifications for incoming calls from group members.
4. Tap Add member and select a member or members to add to the new group, and then tap
Done.
5. Tap Save to save the new group.
Add Contacts to a Group
1. From home, tap Apps > Contacts.
2. Tap Groups, and then tap a group.
3. Tap Edit > Add member and select a member or members to add to the new group, and then tap Done.
4. Tap Save.
Contacts 86
Send a Message to a Group
You can send a message to members of a group, if the members have a telephone number stored in their contact record.
A message to multiple recipients is treated as a group conversation.
1. From home, tap Apps > Contacts.
2. Tap Groups, and then tap a group.
3. Tap More > Send message.
4. Tap Recipients to edit the group’s members receiving the message.
5. Continue to enter your message and send it. For more information, see Text and Multimedia
Send an Email to a Group
You can send an email to members of a group, if the members have an email address stored in their contact record.
1. From home, tap Apps > Contacts.
2. Tap Groups, and then tap a group.
3. Tap More > Send email.
4. Tap Recipients to edit the group’s members receiving the message.
5. Continue to choose an email account, or Gmail, and then enter your email and send it. For more
information, see Create and Send an Email Message
Delete a Group
You can delete any group you created. When removing a group, you will have the option to also remove any members of the group from your accounts.
1. From home, tap Apps > Contacts > Groups.
2. Tap Groups, and then tap a group.
3. Tap More > Delete, and then tap Group only to delete only the group, or Group and members to delete the group and all of its members.
Share a Contact
You can quickly share contacts using Bluetooth, email, Gmail, or text messaging.
1. From home, tap Apps > Contacts .
Contacts 87
2. Tap a contact to display it, and then tap More > Share contact.
3. Tap vCard file (VCF) to share the contact as a vCard file, or tap Text to share the contact information in a text file.
4. Select a sharing method:
Add to OneNote: Save the information to your OneNote account.
Android Beam: Send the information using NFC and Android Beam.
Bluetooth: Send the information using Bluetooth. See Bluetooth for information on pairing
and sending using Bluetooth.
Drive: Save the information to your Google Drive account.
Email: Send the information as an email attachment. If prompted, select an email account.
Address the message, add a subject and a message, and then tap Send. See Create and
Send an Email Message for details on sending email.
Gmail: Send the information as a Gmail attachment. Address the message, add a subject
and a message, and then tap Send. See Create and Send a Gmail Message for details.
Messaging: Send the information in a text message. Select a contact or enter a wireless phone number or email address, enter any additional information, and then tap Send. For
more information on text messaging, see Send a Multimedia Message (MMS) .
OneDrive: Save the information to your OneDrive account.
Simple sharing: Share files up to 1 GB using Contacts.
Wi-Fi Direct: Send the information to another device using Wi-Fi Direct. See Wi-Fi Direct .
5. Complete the required steps as prompted for the selected method.
Contacts 88
The selected contact will be shared.
Profile Sharing
Share your profile information with your contacts. You can select which contacts you want to share it with, as well as select additional information you want to share.
1. From home, tap Apps > Contacts .
You will see the Contacts list.
2. Tap your profile under My profile.
Your profile displays.
3. Tap Profile sharing, and then tap On/Off to enable the feature.
Contacts 89
4. Set Profiling sharing options:
Share with: Share your profile with the public, all contacts, your favorite contacts, or selected contacts.
Shared profile info: In addition to your name, status, and profile picture, you can share your email, organization, address, and date of birth.
Back up profile data: Back up and restore your profile using your Samsung account.
Registered information: View and set the registered information for your phone number.
Note: The first time you turn on Profile sharing, you may be prompted to agree to the Enhanced features
Terms and Conditions and Privacy Policy. Review the terms and tap Agree to continue.
Import Contacts
Your phone offers a couple of options for importing contacts from installed SD memory cards or external devices using USB.
Before Importing Contacts from an SD Card
You will need to have installed an SD card with previously backed up contacts information into your
phone before you can import contacts. See SD Card for SD card information.
Import Contacts from an SD Card or USB Storage
1. From home, tap Apps > Contacts .
You will see the Contacts list.
2. Tap More > Settings > Import/Export contacts.
You will see the Import/Export contacts menu.
Contacts 90
3. Tap Import and follow the prompts to complete the import.
The contacts are imported and stored in the selected account.
Back Up Contacts
If you are saving contacts to an account that does not automatically back them up to the Cloud, you can manually back them up to an optional installed SD card for re-import if needed.
Before Backing Up Contacts to an SD Card
You will need to have installed an SD card with previously backed up contacts information into your
phone before you can back up your contacts. See SD Card for SD card information.
Back Up Contacts to Your SD Card
1. From home, tap Apps > Contacts .
You will see the Contacts list.
2. Tap More > Settings > Import/Export contacts.
You will see the Import/Export contacts menu.
3. Tap Export and follow the prompts to complete the export.
The contacts are exported and saved to the installed SD card.
Contacts 91
Messaging
With wireless service and your phone’s messaging capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, and text and multimedia messaging.
Text and Multimedia Messaging
With text messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone.
Multimedia messages, or MMS, can contain text and pictures, recorded voice, audio or video files, picture slideshows, contact cards (vCard), or appointments (vCalendar).
See your service plan for applicable charges for messaging.
For information about setting options for the Messages app, see Messages Settings .
Send a Text Message
Quickly compose and send text messages on your phone.
1. From home, tap Apps > Messages .
2. On the Messaging screen, tap Compose .
3. Fill in one or more recipients. You can:
Enter phone numbers directly in the Enter recipient field. If you are sending the message to several phone numbers, separate the phone numbers with a comma. As you enter information, any matching phone numbers from your contacts list are displayed. Tap a match to enter that number or address directly.
Tap Recipients , and then select the contacts to whom you want to send the message.
You can also select contact groups as recipients. When you have selected all the message recipients, tap Done.
Messaging 92
4. Tap the Enter message field and then start composing your message.
5. When done, tap Send to send the text message.
Send a Multimedia Message (MMS)
When you need to add a little more to a text message, you can send a multimedia message (MMS) with pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar).
1. From home, tap Apps > Messages .
2. On the Messaging screen, tap Compose . The Compose screen opens.
3. Fill in one or more recipients. You can:
Enter phone numbers directly in the Enter recipient field. If you are sending the message to several phone numbers, separate the phone numbers with a comma. As you enter information, any matching phone numbers from your contacts list are displayed. Tap a match to enter that number or address directly.
Tap Recipients ,, and then select the contacts to whom you want to send the message.
You can also select contact groups as recipients. When you have selected all the message recipients, tap Done.
4. Tap the “Enter message” box, and then start composing your message.
5. Tap Attachment .
6. In the Attach window, select from the following file attachments:
Camera: Take a new picture.
Gallery: Attach a picture from the Gallery app.
Messaging 93
Image: Attach a stored picture. See View Pictures and Videos Using Gallery .
Take picture: Take a new picture and attach it. See Camera and Video .
Video: Attach a stored video. See View Pictures and Videos Using Gallery .
Record video: Record a new video and attach it. See Camera and Video .
Audio: Attach a stored music file or voice recording.
Record audio: Make a voice recording and attach it.
Memo: Attach a Memo. See Memo .
Calendar: Select the calendar event you want to attach. See Calendar .
Location: Add your current location (requires GPS to be turned on) or a location you pick on
a map to your message. See Google Maps .
Contacts: Select a contact from your phone, and then select which contact information you
want to attach. See Contacts .
Cloud server: Attach a file from your OneDrive account.
7. To make changes to your attachment, tap the item. You can also tap Remove to remove the attachment.
8. Tap Send to send the MMS message.
Create a Slideshow
In a multimedia message, you can add slides, each containing a picture, video, or audio.
1. In the multimedia message you are composing, tap More > Message options > Create
slideshow to add space for a new slide.
2. Tap the space for the slide.
3. To compose your slideshow, do any of the following:
Add a picture. Tap Attachment > Images and select a picture.
Add a video. Tap Attachment > Video and select a video. (You cannot add both a picture and a video on the same slide.)
Add music or a voice recording. Tap Attachment > Audio and select a file.
Add a new slide. Tap More > Add slide.
View the next or previous slide. Tap up or down.
Preview your slideshow. Tap More > Preview.
Messaging 94
For more options, tap More and select an option.
4. When you have finished composing the multimedia message, tap Send .
Tip: To compose a slide show, you can also simply attach multiple items separately to the MMS message. Tap Attachment and select a file type, location, and file and then repeat it for additional slides. Your phone will automatically compile a slide show.
Use Enhanced Messaging
Enhanced messaging allows you to exchange multimedia chat messages with pictures, voice recordings, audio or video files, contact cards (vCard), appointments (vCalendar), as well as large files (up to 1 GB) to other phones which support Enhanced messages.
Enable Enhanced Messaging
1. From home, tap Apps > Messages .
2. Tap More > Settings > Enhanced messaging.
3. Tap On/Off to enable Enhance messaging.
4. Set options:
Image resize: Set the standard size of images sent with Enhanced messages.
Send as SMS/MMS messages: Send your Enhanced messaging messages as text or multimedia messages when Enhanced messaging is unavailable.
Registered information: View and set the registered information for your phone number.
Note: The first time you turn on Enhanced messaging, you may be prompted to agree to the Enhanced features Terms and Conditions and Privacy Policy. Review the terms and tap Agree to continue.
Messaging 95
Send an Enhanced Message
1. From home, tap Apps > Messages .
2. On the Messaging screen, tap Compose .
The Compose screen opens.
3. Fill in one or more recipients. You can:
Enter phone numbers directly in the Enter recipient field. If you are sending the message to several phone numbers, separate the phone numbers with a comma. As you enter information, any matching phone numbers from your Contacts list are displayed. Tap a match to enter that number or address directly.
Tap Recipients , and then select the contacts to whom you want to send the message.
You can also select contact groups as recipients. When you have selected all the message recipients, tap Done.
Messaging 96
4. Tap the Enter message field, and then start composing your message.
5. Tap Attachment and select from the following file attachments:
Camera: Take a new picture.
Gallery: Attach a picture from the Gallery app.
Image: Attach a stored picture. See View Pictures and Videos Using Gallery .
Take picture: Take a new picture and attach it. See Camera and Video .
Video: Attach a stored video. See View Pictures and Videos Using Gallery .
Record video: Record a new video and attach it. See Camera and Video .
Audio: Attach a stored music file or voice recording.
Record audio: Make a voice recording and attach it.
Memo: Attach a Memo. See Memo .
Calendar: Select the calendar event you want to attach. See Calendar .
Location: Add your current location (requires GPS to be turned on) or a location you pick on
a map to your message. See Google Maps .
Contacts: Select a contact from your phone, and then select which contact information you
want to attach. See Contacts .
Cloud server: Attach a file from your OneDrive account.
6. To make changes to or remove your attachment, touch and hold the item.
7. When done, tap Send to send the enhanced message.
Messaging 97
Save and Resume a Draft Message
While composing a text or multimedia message, tap Back to automatically save your message as a draft.
To resume composing the message:
1. From home, tap Apps > Messages .
2. Tap the message to resume editing it.
3. When you finish editing the message, tap Send .
New Messages Notification
Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message briefly in the status bar when you receive a new text or multimedia message. To change the notification
for new text and multimedia messages, see Messages Settings for details.
New message also appears in the notifications area of the status bar to notify you of a new text or multimedia message. The Messages app shortcut (if shown on the home screen) also displays the number of new messages.
■ To open the message, pull down the status bar to open the notification panel. Tap the new
message to open and read it. For information on reading and replying to messages see Manage
Manage Message Conversations
Text and multimedia messages that are sent to and received from a contact (or a number) are grouped into conversations or message threads in the Messaging screen. Text or MMS conversations let you see exchanged messages (similar to a chat program) with a contact on the screen.
Read a Text Message
■ Do one of the following:
On the Messaging screen, tap the text message or conversation to open and read it.
If you have a new message notification, pull down the status bar to open the notification panel. Tap the new message to open and read it.
To return to the Messaging screen from a conversation, tap Back .
Note: If a message contains a link to a Web page, tap the message and then tap the link to open it in the
Web browser.
Note: If a message contains a phone number, tap the message and then tap the phone number to dial the number or add it to your contacts.
Messaging 98
View a Multimedia Message (MMS)
1. From home, tap Apps > Messages .
2. On the Messaging screen, tap a multimedia message or conversation to open it.
3. Tap the attachment to open it.
If the attachment is a vCard contact, it is imported to your phone’s contacts list. For more
If the attachment is a vCalendar file, you can choose the calendar where you want to save
the event. For information on using Calendar, see Calendar .
4. To save the attachment to device memory or an SD card, touch and hold the attachment, and then tap Save attachment on the options menu.
Note: When Auto retrieve in MMS settings is disabled, only the message header is downloaded. To download the entire message, tap the Download button at the right side of the message. For details, see
Note: If you are concerned about the size of your data downloads, check the multimedia message size before you download it.
Reply to a Message
1. From home, tap Apps > Messages .
2. On the Messaging screen, tap a conversation to open it.
3. Tap the text box at the bottom of the screen, enter your reply message, and then tap Send .
Note: To reply to a text message with a multimedia message, open the text message, tap More and then tap More > Add subject, or Attach. The text message is automatically converted into a multimedia message.
Protect (Lock) a Message
You can lock a message so that it will not be deleted even if you delete the other messages in the conversation.
1. From home, tap Apps > Messages .
2. On the Messaging screen, tap a conversation.
3. Touch and hold the message that you want to lock.
4. Tap Lock on the options menu. A lock icon is displayed at the right hand side of the message.
Messaging 99
Delete Conversations
1. From home, tap Apps > Messages .
2. On the Messaging screen, tap More > Delete.
3. Select the conversations you want to delete.
4. Tap Delete and then tap Delete to confirm. Any locked messages will not be deleted.
Tip: You can also delete a conversation while you are viewing it. While viewing a conversation, tap More
> Delete, and then tap OK to confirm. Any locked messages in the conversation will not be deleted unless you select the Delete locked messages check box.
Delete a Single Message
1. While viewing a conversation, touch and hold the message that you want to delete.
If the message is locked, tap Unlock on the options menu and hold the message to display the options menu again.
2. Tap Delete on the options menu.
3. When prompted to confirm, tap Delete.
View Contact Information from a Message
When you have received a message from someone in your stored contacts, you can tap the contact’s picture or icon in the conversation to open a menu of options. Depending on the stored contact information, you can view the contact details, place a phone call or send an email message to the contact, and more.
Gmail
Use Google’s Gmail service and your Google Account to send, receive, and manage your Gmail
messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See Google
Gmail Cautions
Gmail is handled as email from a PC. Restricting email from PCs on your phone prevents your phone from receiving Gmail.
Create and Send a Gmail Message
Use your phone to create and send Gmail messages.
1. From home, tap Apps > Google > Gmail
The Gmail Inbox opens.
2. In the Inbox, tap Compose .
.
Messaging 100
The Gmail composition window opens.
3. Enter the message recipient(s), subject, and message, and then tap Send .
The Gmail message is sent.
Gmail Composition Options
● Adding Cc/Bcc: In the mail composition window, tap More > Add Cc/Bcc, and then add recipients.
● Attaching Pictures or Videos: In the mail composition window, tap Attach . Locate and then tap the picture or video you want to attach.
● Save as a Draft (Send Later): While composing your message, tap More options > Save
draft. The message is saved as a draft for later.
● Delete Mail Being Composed: In the mail composition window, tap More options > Discard >
Discard.
Note: To view your draft email messages, in the Inbox, tap Menu > Drafts.
Note: To view your sent messages, in the Inbox, tap Menu > Sent.
Check Received Gmail Messages
Your phone allows you to access, read, and reply to all your Gmail messages.
Open Gmail Messages from Notifications
When new Gmail arrives, you will see New Gmail in the status bar.
1. Pull down the status bar to display the notification panel.
Messaging 101
2. Tap the new message from the notification panel.
The new Gmail message opens.
If you have two or more new Gmail messages, tapping the notification opens the Gmail
Inbox.
Open Gmail Messages from the Inbox
You can also read and reply to all your Gmail messages from the Gmail Inbox.
1. From home, tap Apps > Google > Gmail
The Gmail Inbox opens.
.
Messaging 102
2. Tap the message thread you want to view.
The message thread opens, with the newest message displayed.
Options when Reviewing Gmail Messages
● Replying to Gmail Messages: With the Gmail message open, tap Reply , compose your reply message, and tap Send .
To reply to all, tap More options > Reply all.
● Forwarding Gmail Messages: With the Gmail message open, tap More options > Forward, enter a recipient and an additional message, and tap Send .
Use Gmail Labels
Gmail saves all mail in one box, but you can add labels that allow you to sort your Gmail conversation threads. For example, when a new thread starts with a received mail, the label "Inbox" is automatically added to the thread. By then adding the label "travel," all threads with "travel" are shown in a list.
1. From home, tap Apps > Google > Gmail
The Inbox opens.
.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap More options >
Move to.
Messaging 103
3. Tap a label for the thread.
The thread is added to the selected label.
Archive Gmail Threads
Remove sent and received Gmail threads so they do not appear in the Inbox. When replies arrive for archived threads, they appear in the Inbox again.
1. From home, tap Apps > Google > Gmail
The Inbox opens.
.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap Archive .
The thread is now archived.
Mute Gmail Threads
If registered on a mailing list, there will be threads with always-continuing conversations. For long threads that are not important, mute the threads and they will no longer appear in the Inbox. When mail arrives that includes user's address as a recipient or in Cc, mail will again appear in the Inbox.
1. From home, tap Apps > Google > Gmail
The Inbox opens.
.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap More options >
Mute.
The thread is now hidden.
Messaging 104
Delete Gmail Threads
If you no longer wish to keep a Gmail conversation thread, you can simply delete it from the Inbox.
1. From home, tap Apps > Google > Gmail
The Inbox opens.
.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap Delete > OK.
The thread is deleted.
Search Gmail Messages
If you need to find a specific message or message thread, you can search Gmail from the Inbox.
1. From home, tap Apps > Google > Gmail
The Inbox opens.
2. Tap Search .
.
3. Enter your search text and tap Search .
The search results appear. Tap a message or thread from the list to display it.
Report Spam or Phishing Gmail
You can report spam or phishing Gmail messages from your phone’s Gmail Inbox.
1. From home, tap Apps > Google > Gmail
The Inbox opens.
.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap More options >
Report spam or Report phishing.
The selected message is reported as spam or phishing Gmail.
Add Another Google (Gmail) Account
If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings
> Accounts menu.
1. From home, tap Apps > Settings > Accounts > Add account.
2. Tap Google, and then tap Enter your email.
3. Enter your Gmail username and password, and then tap Next.
4. After your phone connects with the Google servers, select the items you would like to sync with your phone and then tap Sync now.
Messaging 105
5. Tap Finish setup.
You are signed in to your Google Account, and you can access both of your Gmail accounts from the Gmail app.
Note: You can also sign up for a new Gmail account from the Settings menu. In step 2 above, tap Or
create a new account and follow the prompts.
Switching between Gmail Accounts
If you have more than one Gmail account set up, you can switch between them in the Gmail app.
1. From home, tap Apps > Google > Gmail
The Inbox opens.
2. Tap Inbox.
.
3. Tap the account you want to view from the list at the top of the menu.
The selected account Inbox is displayed.
Gmail Settings
You can access settings for the Gmail app and for your individual Gmail accounts from the Gmail Settings menu.
1. From home, tap Apps > Google > Gmail
The Primary Inbox opens.
.
Messaging 106
2. Tap Menu > Settings .
3. Tap General settings to access settings for all accounts, or tap an account name to configure settings for a specific Gmail account.
General settings: Gmail default action, Conversation view, Swipe actions, Sender image,
Reply all, Auto-fit messages, Auto advance, Confirm before deleting, Confirm before archiving, and Confirm before sending.
Account settings: Inbox type, Inbox categories, Notifications, Inbox sound & vibrate,
Signature, Vacation responder, Sync Gmail, Days of mail to sync, Manage labels, Download attachments, and Images.
Note: Available settings are subject to change.
Use the Email application to send and receive email from your webmail or other accounts, using POP3 or
IMAP, or access your Exchange ActiveSync account for your corporate email needs.
Set Up an Email Account
Your phone supports several types of email accounts and allows you to have multiple email accounts set up at one time.
Before setting up an email account, make sure you have the username (user ID), password, server name, etc., so you can get set up successfully.
Messaging 107
1. From home, tap Apps > Samsung > Email .
A popup window for adding an account appears if no email account has been previously set up.
2. Follow the prompts to set up your email account.
The email account is set up and you will begin receiving email.
Add an Email Account
You can add several types of personal email accounts, such as POP3 and IMAP accounts, on your phone.
Add an Email Account from the Email App
You can add email accounts directly from the email app, even if you have another email account set up.
1. From home, tap Apps > Samsung > Email .
The email Inbox opens.
Messaging 108
2. Tap Menu > Settings.
3. Tap Add account .
4. Follow the prompts to complete the account setup.
The email account is added and you will begin receiving email for the account.
Add an Email Account from the Settings Menu
You can also set up email accounts from the Settings > Accounts menu.
1. From home, tap Apps > Settings > Accounts > Add account > Email.
2. Enter the Email address and Password for the email account and then tap Sign in.
Messaging 109
Tapping Sign in prompts your phone to attempt a "regular" email setup and test the incoming and outgoing servers.
If you have custom settings you need to configure, tap Manual setup and enter your settings.
These may include mail type, user name, password, server, security type, etc.
3. Select your sync settings and then tap Next.
4. Enter an account name and a display name and tap Done to complete setup.
The email account is set up and you will begin receiving email for the account.
Important: If the account type you want to set up is not in the phone database, you will be asked to enter more details. You should get all pertinent information for the email account, such as incoming and outgoing server settings, before you proceed.
Add an Exchange ActiveSync Account
If you synchronize your phone with your Exchange ActiveSync account, you can read, manage, and send email in the same easy way as with a POP3/IMAP account. However, you can also access some powerful
Exchange features.
Important : Before setting up a Microsoft Exchange ActiveSync Account, contact your company’s
Exchange Server administrator for required account settings information.
1. From home, tap Apps > Settings > Accounts > Add account > Microsoft
Exchange ActiveSync.
2. Enter the Email address and Password for the email account and then tap Manual setup.
3. Enter the required information:
Domain\username : Enter your network domain and username, separated by “\”.
Password: Enter your network access password (case-sensitive).
Exchange server : Enter your system’s Exchange server remote email address. Obtain this information from your company network administrator.
Use secure connection (SSL): Tap to place a checkmark in the box, if your system requires
SSL encryption.
Use client certificate: Tap to place a checkmark in the box, if your system requires certification.
4. Follow the prompts to configure options for the account.
5. Enter an account name and a display name and tap Done to complete setup.
Your corporate email account is set up and you will begin receiving email for the account.
Messaging 110
Create and Send an Email Message
Compose and send email using any account you have set up on your phone. Increase your productivity by attaching files such as pictures, videos, or documents to your email messages.
1. From home, tap Apps > Samsung > Email .
The email Inbox opens.
If you want to switch to a different email account, tap the account name at the top of the screen and select another account.
2. Tap Compose .
The email composition window opens.
3. Enter the message recipient(s).
You can add multiple recipients to an email message.
To add recipients from Contacts, tap Contacts , select the contact(s) you wish to include, and then tap Done.
4. Enter the email subject and message.
To add an attachment to the message, tap Attach, select an attachment type and an attachment, and then tap Done.
5. Tap Send.
The email message is sent.
Messaging 111
Open Email Messages
You can open and read email messages directly from the email Inbox. Reading and replying to email on your phone is as simple as on your computer.
1. From home, tap Apps > Samsung > Email .
The email Inbox opens.
2. Tap the message you want to view.
The email message opens.
3. Tap Reply or Reply all to reply to the message.
Tip: Tap the account name at the top of the screen to switch to a different email account.
Tip: You can also access new email messages from the notification panel. Pull down the status bar to display the notification panel, and then tap an email notification. The email Inbox will open and display the new email message.
Options when Reviewing Email Messages
● Resetting Mail as Unread: Tap the check box on the left side of a read message and then tap
More > Mark as unread.
● Deleting Email: Tap the check box on the left side of a message or messages and then tap
Delete .
● Syncing Accounts Manually: Sync sent and received email messages manually at any time regardless of the automatic sync settings. Switch to the account you want to sync, and then swipe down.
Messaging 112
● Replying to Email Messages: With an email message open, tap Reply or Reply all , compose your reply message, and tap Send.
● Forwarding Email Messages: With the email message open, tap Forward recipient and an additional message, and tap Send.
, enter a
Delete an Email Account
You can delete an email account from your phone if you no longer wish to receive messages for the account on your phone.
1. From home, tap Apps > Samsung > Email .
The email Inbox opens.
2. Tap Menu > Settings > Account settings.
3. Tap Delete.
4. Select the account(s) to delete, and then tap Done.
5. Tap OK to confirm.
The account is deleted from your phone
Manage Your Email Inbox
Your email Inbox provides management options for viewing, sorting, and deleting your email messages.
View Your Email Inbox
1. From home, tap Apps > Samsung > Email .
The email Inbox opens.
Messaging 113
2. Tap the email account at the top of the screen to select a different Inbox, or tap Combined view to see all your email Inboxes at once.
Refresh an Email Account
Whatever your automatic synchronization settings are, you can also synchronize your sent and received email messages manually at any time.
■ While viewing the account you want to synchronize, swipe down.
Sort Email Messages
1. On the email account Inbox, tap More > Sort by.
2. Select from the options to sort email messages by date received, sender, read/unread, attachments, or priority.
Delete an Email Message
1. On the email account Inbox, touch and hold the message you want to delete.
2. On the options menu, tap Delete.
Delete Multiple Email Messages
1. On the email account Inbox, tap the check box next to the messages you want to delete.
2. Tap Delete.
Priority Senders
Messages from priority senders automatically display at the top of your email Inbox. Emails from priority senders display Priority sender in their subject line.
Messaging 114
To add priority senders:
1. On the email account Inbox, tap Priority senders.
2. Tap Tap to add priority senders .
3. Select a recommended contact to add it as a priority sender.
– or –
Tap the Contacts tab, select one or more contacts to add, and then tap Done.
To view only emails from priority senders:
■ On the email account Inbox, tap Priority senders .
Exchange ActiveSync Email Features
Set options for your corporate Exchange ActiveSync email messages, including synchronization options, flagging messages, out-of-office messages, meeting requests, and message priority.
To access Exchange ActiveSync settings:
1. From home, tap Apps > Samsung > Email .
2. Tap More > Settings.
3. Tap the Exchange ActiveSync account name to view its options.
The following options are available:
• Sync account: Keep the account synchronized on your phone.
• Account name: Change the account name.
• Always Cc/Bcc myself: Send a copy of each email you send to yourself.
• Signature: Enable and configure your signature for each email you send.
• Show images: Show all images in emails.
• Auto download attachments: Automatically download attachments when connected to a Wi-Fi network.
• Sync schedule: Configure a schedule for syncing your email account.
• Period to sync Email: Configure how far back in time you want to sync your email account.
• Limit retrieval size: Set a limit to the size of email messages you want to receive on your phone.
Messaging 115
Messaging
• Limit retrieval size while roaming: Set a different email size limit when your phone is on roaming.
• Out of office settings: You can set your Out of Office status and auto-reply message right from your phone.
• Folder sync settings: Select which email folders to sync with the server.
• Period to sync Calendar: Set the time period for syncing your calendar with the server.
• Empty server trash: Delete the content of the trash folder on the server.
• In case of sync conflict: Select whether the device or the server has priority during a sync conflict.
• Sync Contacts: Sync your Contacts with your Exchange account.
• Sync Calendar: Sync your calendar with your Exchange account.
• Sync Task: Sync your tasks with your Exchange account.
• Sync Messages: Sync your messages with your Exchange account.
• Security options: Manage encryption and signature options for outgoing email.
• Exchange server settings: Modify the Exchange server settings for this email account.
116
Internet and Social Networking
The following topics describe how to connect to and use the Internet on your phone, and how to access popular social networking sites such as Facebook, Twitter, Hangouts, LinkedIn, and more.
Data Services General Information (4G LTE and
3G Networks)
The following topics will help you learn the basics of using your data services, including managing your user name, launching a data connection, and navigating the Web with your phone.
Important: Certain data services requests may require additional time to process. While your phone is loading the requested service, the touchscreen or QWERTY keyboard may appear unresponsive when in fact they are functioning properly. Allow the phone some time to process your data usage request.
4G LTE
The Sprint 4G LTE network provides your phone with wireless Internet access over greater distances than Wi-Fi and delivers data transfer rates of up to 60 Mbps. To connect your phone to the 4G LTE network, you must be in an area covered by the 4G LTE network.
For more information about the availability of Sprint 4G LTE service in your location, visit sprint.com/coverage .
Note: The availability and range of the network depends on a number of factors including your distance to the base station, and infrastructure and other objects through which the signal passes.
Set Your Network Options
1. From home, tap Apps > Settings > Mobile networks > Network mode.
2. Select CDMA, LTE / CDMA, GSM / UMTS, or Automatic.
The phone will scan for the best available Sprint network and will automatically connect to it.
When your phone is connected via 4G LTE, LTE appears above the signal strength indicator in the status bar ( 4G LTE ).
Note: The Sprint networks are self-discoverable, which means no additional steps are required for your phone to connect to them.
Your User Name
When you buy your phone and sign up for service, you are automatically assigned a user name, which is typically based on your name and a number, followed by “@sprintpcs.com.” (For example, the third John
Smith to sign up for Sprint data services might have [email protected] as his user name.)
When you use data services, your user name is submitted to identify you to the network. Your user name is automatically programmed into your phone. You do not have to enter it.
Internet and Social Networking 117
Find Your User Name
You can find your user name through your phone's device menu.
1. From home, tap Apps > Settings > About device .
2. Tap Status.
You will see your user name under the "Username" heading.
Update Your User Name
If you choose to change your user name and select a new one online, or make any changes to your services, you must then update the profile on your phone.
1. From home, tap Apps > Settings > System update .
Internet and Social Networking 118
Tap Update Profile.
Your phone will download and install the profile update.
Data Connection Status and Indicators
Your phone displays the current status of your data connection through indicators at the top of the screen.
The following symbols are used:
Icon Status
Network (full signal): The fullness of the triangle icon indicates the strength of the signal. A fuller icon means a better signal.
4G LTE data service: Your phone is connected to a 4G LTE network.
3G (data service): Your phone is connected to a 3G network.
Browser
Browse the Internet using a full-featured browser.
SSL/TLS
SSL (Secure Sockets Layer) and TLS (Transport Layer Security) are protocols for encrypting sent/received data. While in a screen connected by SSL/TLS, data is encrypted to safely send/receive private information, credit card numbers, corporate secrets, etc., and provide protection against online threats (eavesdropping, falsification, impersonation, etc.).
Internet and Social Networking 119
SSL/TLS Cautions
When opening a secured page, users must decide as their responsibility whether or not to open the page with use of SSL/TLS. Sprint and the applicable Certification Authorities make no guarantees whatsoever to users regarding security of SSL/TLS.
Browser Settings
For details on setting browser options, see Internet Settings .
Use the Browser
Launching the browser is as easy as tapping an icon.
■ From home, tap Internet . If Internet is not a primary shortcut, from home, tap Apps >
Samsung > Internet .
The browser opens.
The first time you launch Internet, you may be prompted to enter your 10-digit wireless phone number to access the Sprint home page.
You can also launch the browser by tapping a URL in a text message, email message, or
Gmail message.
Browser Use Options
● Searching within a Web Page: With a Web page displayed, tap More > Find on page, and enter your search text.
Tip : To change the phone’s default launch page to your current page, tap More > Settings > General >
Set home page > Current page.
Internet and Social Networking 120
Add a Bookmark
Bookmark favorite sites using the browser menu options.
1. From home, tap Internet . If Internet is not a primary shortcut, from home, tap Apps >
Samsung > Internet .
The browser opens.
2. Navigate to the Web page you want to bookmark, and tap Bookmarks > Add.
The add bookmark window opens.
3. Check or change the bookmark title, URL, etc., and then tap Save.
The Web page is added to bookmarks.
Bookmark Options
● Editing Bookmarks: From the browser, tap Bookmarks , touch and hold a bookmark, tap
More > Edit bookmark, edit the bookmark, and then tap OK.
● Deleting Bookmarks: From the browser, tap Bookmarks , touch and hold a bookmark, and then tap Delete.
● Show Saved Web Pages: From the browser, tap Bookmarks > Saved pages, and then tap a saved page to open it.
View Browser History
Use the browser menu options to view your browsing history.
1. From home, tap Internet . If Internet is not a primary shortcut, from home, tap Apps >
Internet .
The browser opens.
2. Tap Bookmarks .
The bookmark window opens.
If you do not see Bookmarks , pull down the Web page to display the address bar.
3. Tap the History tab, and then tap an entry.
The Web page opens.
Open New Browser Tabs
Use tabbed browsing to switch between websites quickly and easily.
Internet and Social Networking 121
1. From home, tap Internet . If Internet is not a primary shortcut, from home, tap Apps >
Internet .
The browser opens.
2. Tap Tabs .
The tabs window opens.
If you do not see Tabs , drag the Web page down to display the address bar.
3. Tap New tab.
A new tab appears.
To switch tabs, tap one of the available thumbnails in the tabs window.
Chrome Browser
Browse the Internet and bring your open tabs, bookmarks and address bar data from your computer to your mobile device.
1. From home, tap Apps > Google > Chrome .
Chrome opens.
2. Tap the address bar at the top and enter search words (for a Google search) or a Web address
(URL).
Internet and Social Networking 122
The search results appear or a Web page opens.
Chrome Support
■ To find on-phone help with Chrome, from Chrome, tap Menu > Help & Feedback.
A Web page will open displaying Google help for Chrome.
Tip: For more information, from your computer, visit: google.com/intl/en/chrome/browser/mobile/ .
Keep up with friends and family with the Facebook app. Share updates, photos, and videos, as well as text, chat, and play games.
Once you have signed in in Facebook, you can post and read updates, upload pictures, tag locations, and more, all from your phone.
1. From home, tap Apps > Facebook .
The Facebook app launches.
If this is the first time you have used Facebook on your phone, enter your Facebook ID and password and tap Log in to sign in to an existing account, or tap Sign Up for Facebook to set up a new Facebook account.
2. Tap Status and type an update, tap Photo and upload a picture from the gallery, tap Check In to share your location, “Like” and comment on friends’ posts, and more.
Hangouts
Meet friends and family online, share photos, host video calls, and send SMS and Hangouts messages.
Log in to a Google Account beforehand (see Google Account ).
Internet and Social Networking 123
Using Hangouts
1. From home, tap Apps > Google > Hangouts .
The Hangouts app will open.
2. Tap Add to start a new Hangout.
3. Type a name, email, number, or circle, or select a contact from the list.
4. Type a message or tap Video to start a video chat.
A chat window or a video chat window opens.
Each time text is entered, the corresponding friend appears.
If a friend is not in a Hangout, you will see a message. Tap Send invitation to invite them to join the Hangout.
Hangouts Operations
● Ending a Chat: In the Hangouts window, flick the chat from left to right.
● Ending a Video Chat: In the video chat window, tap End .
● Disabling Chat History: If you do not want to keep chat history, in the chat window, tap More >
Turn history off.
● Delete Chat History: To delete all your chat history, in the chat window, tap More > Delete >
Delete.
Internet and Social Networking 124
Note: You can use Hangouts as your phone’s default messaging app, or as a standalone IM app. If you set Hangouts as the default messaging app, the Messages app will be disabled. For more information,
see Default Messaging App Settings .
Capture and share photos and videos with your friends. Customize what you capture, then share it on your feed or post it directly to your friends.
■ From home, tap Apps > Social > Instagram .
The first time you access Instagram, follow the prompts to sign up for an account, or sign in with Facebook or an existing account.
Messenger
Reach out to your friends and family with Facebook Messenger, which works just like texting. A data plan is required to use Messenger.
1. From home, tap Apps > Social > Messenger .
2. Follow the prompts to log in with your Facebook account. See Facebook .
Internet and Social Networking 125
Global Services
With your phone and global roaming service from Sprint Worldwide SM Wireless Service, you can make phone calls and use wireless data services around the globe on compatible CDMA and GSM/UMTS networks. For a country-specific travel guide, select your phone and destination from sprint.com/traveltips .
Activate Sprint Worldwide Service on Your
Account
Before using your phone in global roaming mode, you must activate Sprint Worldwide service.
To activate Sprint Worldwide service:
■ Chat with or email an international support rep by visiting sprint.com/swwsupport .
– or –
■ Call Sprint Worldwide Customer support at 1-888-226-7212.
Your Phone’s SIM Card for International GSM
Roaming
Your phone comes with a preinstalled SIM (Subscriber Identity Module) card to support roaming on compatible GSM networks.
Note: Your SIM card should be preinstalled. If you need to reinstall your SIM card, follow the instructions below.
Note: The SIM card included with your phone contains information specific to your phone and should be retained for use on GSM networks.
Insert a SIM Card
Caution: Exercise care when using the removal tool to eject the internal SIM card/Memory card tray.
1. Insert the removal tool into the hole on the SIM card/Memory card tray, and push until the tray pops out.
Global Services 126
2. Place the SIM card on the tray.
Make sure that the card’s gold contacts face down into the device and that the card is positioned as shown.
3. Slide the SIM card/Memory card tray back into the slot.
Important: To prevent water and dust from entering the device, remove any dust on the O-Ring and ensure that the SIM card tray is closed tightly.
Caution: If the card is not inserted correctly, the device cannot detect the SIM card. Re-orient the card and place it back into the slot if the SIM is not detected.
Enable Global Roaming Mode
Your phone is designed to enter global roaming mode automatically when you activate your Sprint
Worldwide service, meaning that it should automatically connect to an appropriate CDMA/LTE network or
GSM/UMTS network when you travel. You may set global roaming options through the settings menu.
You may also need to set your network mode options through the settings menu. See Set the
Communications Method for Global Use .
To set your roaming options manually:
1. From home, tap Apps > Settings .
2. Tap Mobile networks > Data roaming.
3. Tap Roaming network.
4. Tap Home only or Automatic.
The selected roaming method is set.
5. Tap Roaming guard.
6. Select roaming guard options for each category.
The selected options are set.
Global Services 127
Set the Communications Method for Global Use
Select a communications method for an overseas carrier as needed.
1. From home, tap Apps > Settings .
2. Tap Mobile networks .
3. Tap Network mode > CDMA / LTE/CDMA / GSM/UMTS / Automatic.
The communications method is set.
Note: At the time of purchase, your phone is set to the Automatic mode by default. This allows global usage and normally will not need to be changed.
Select a Carrier
You can select a specific local carrier to use when traveling internationally. At the time of purchase, your phone is preset to connect automatically to an appropriate carrier in your current area.
1. From home, tap Apps > Settings .
2. Tap Mobile networks .
3. Tap Network operators.
4. Tap an available network.
The selected carrier is set.
To select automatically to an appropriate carrier (default), tap Choose automatically.
To search for all available networks, tap Search networks.
Make and Receive Worldwide Calls
When traveling on international networks, you can place and answer calls as you would on the Sprint
call. Some features and services are not available in all countries. For more information on services that are available while roaming, visit sprint.com/sww .
Make Calls Using Plus (+) Code Dialing
Placing calls from one country to another country is simple with the Plus (+) Code Dialing feature. When placing international calls, you can use Plus Code Dialing to enter the appropriate international access code for your location (for example, 011 for international calls placed from the United States).
Note: Plus Code Dialing is only available when roaming internationally on GSM networks and on certain
CDMA networks in the United States, Canada, and the Caribbean.
Note: International access codes and dialing information are available online at sprint.com/sww .
Global Services 128
To use Plus Code Dialing to place an international call:
1. From home, tap Phone > Keypad to display the phone screen.
2. If you are on the GSM network, touch and hold 0 to insert a “+” on the phone dial screen.
(The “+” symbol automatically inserts the international access code for the country from which you are calling.)
3. If you are on the CDMA network outside Canada or the Caribbean, enter the international access code for the country from which you are calling.
4. Tap 1 to insert the US country code, and then enter the area code and number.
5. Tap Dial to place the call.
Sprint International Voicemail Service
Your Sprint voicemail will follow you as you travel. All of your unanswered calls will be forwarded to your
Sprint voicemail. You will need to be sure your voicemail box is already set up and that you know your voicemail passcode.
Note: Sprint voicemail may not be available on all networks; check sprint.com/sww for service information.
International Voicemail Troubleshooting
There are a few tips to keep in mind when using Sprint voicemail while traveling.
● Some carriers may not support voicemail indicators. It may be necessary to call your voicemail to see if you have any new messages.
● If you hear the message “Please enter the number of the subscriber you wish to call,” enter your
10-digit wireless phone number.
Set Up Your Voicemail Access Number for International Use
To simplify accessing your Sprint Voicemail while traveling, you can set up your voicemail access number as a Contacts entry. This will make it faster and easier to access your messages while roaming internationally.
1. From home, tap Apps > Contacts .
2. Tap Add to add a contact.
3. Type the contact information (for example, “My Voicemail”).
4. Touch and hold 0 phone number.
5. Tap Save.
, and then tap 1 0419 (+1), your area code, and your wireless
Global Services 129
Your voicemail access number is saved as a contact.
Access Your Voicemail Internationally
You will need to call your voicemail number to access your voicemail while roaming internationally.
New Message Indicators
Your voicemail message indicators may be displayed differently when roaming internationally.
● A “Message Waiting” indicator icon or a text message is displayed when a voicemail message is received.
● You may see “Missed Call” on your screen prior to receiving a message notification.
● You must call voicemail in order to retrieve messages. Follow the instructions on the previous page to store your voicemail number for easy access.
Retrieve Voicemail Messages
The voicemail retrieval process while traveling is the same as on the Sprint Network; however, you will be required to enter your voicemail passcode.
To retrieve your voicemail messages:
1. From home, tap Apps > Contacts .
2. Tap the voicemail entry and then tap the number to call it.
Your phone dials your voicemail number.
3. When your voicemail answers, tap * your voicemail.
Your voicemail box is accessed.
, enter the passcode, and then tap # to access
International Data Roaming
Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when traveling in countries in which Sprint offers data service.
Data services are available on both CDMA and GSM/UMTS networks. Check sprint.com/traveltips and sprint.com/sww to determine the services available where you are traveling.
Note: Prior to using your Sprint Worldwide GSM/UMTS Data Services, you must establish and utilize your
CDMA data services domestically on the Sprint Network.
Get Started With Sprint Worldwide Data Services
To use Sprint Worldwide Data Services, you will need to have these services activated on your account.
■ To activate, call Sprint Worldwide Customer Support at 1-888-226-7212. Representatives are available 24 hours a day, 7 days a week to assist you.
Global Services 130
Access Email and Data Services Internationally
To access your email and browse the Web when traveling, you may need to manually select the carrier that provides Sprint service in your location. You can find a list of carriers for each country where GSM data service is offered at sprint.com/sww . Then, follow the instructions below to select the appropriate carrier network on your phone.
Access International Data Services on GSM/UMTS Networks
To select a GSM data service carrier for a specific country:
1. From home, tap Apps > Settings .
2. Tap More networks > Data roaming.
3. Tap Roaming settings.
4. Under GSM networks, select the Data checkmark.
Data roaming on GSM/UMTS networks is set.
Access Email and Data Services Internationally on CDMA Networks
If data service is available on an international CDMA network, then you only need to set the phone to
CDMA; you will not need to select the specific carrier. Selecting a specific carrier is only necessary for providers on the GSM network. If your phone has automatically selected a GSM network while traveling,
then you will need to set the phone to CDMA to access CDMA data services. (See Enable Global
sprint.com/sww for a list of services available in each country.
Contact Sprint for Assistance with International
Service
If you experience any issues with voice or data services while outside of the United States, Sprint offers customer support 24 hours a day. In the event that you do experience an issue, try the following actions:
● First try powering your phone off and then back on; this will force your phone to reregister with the network.
● Try manually selecting another network. Information for selecting networks can be found in the phone guide.
If neither of these actions resolves your issue, you will need to contact customer service (see below).
When calling to report an issue, the following information will be beneficial in trying to resolve your issue as quickly as possible:
● Your wireless phone number.
● The city and country you are traveling in.
● Any error message that displays on your phone or that you heard when trying to place a call.
Global Services 131
● If the issue is with data, were you able to place voice calls?
● If the issue is with voice service, were you able to access data?
Please call the numbers below if you need assistance:
While in the United States: Call 1-888-226-7212.
While traveling outside the United States:
● In GSM mode: touch and hold 0 and then dial 1-817-698-4199.
● In CDMA mode: enter the country code and then dial 1-817-698-4199.
There is no charge for this call from your wireless phone.
From a landline phone when outside the United States:
Sprint Worldwide Customer Support can be reached from a landline phone at 1-817-698-4199. Access or connection fees may apply. The toll free numbers below can also be used to contact Sprint Worldwide
Customer Support in the following countries:
Country From Landline Phone
1-866-805-9890 Canada
Caribbean (Anguilla, Barbados,
Cayman Islands, and Dominica)
1-888-226-7212
France
Germany
Italy
Mexico
0800-903200
0800-180-0951
800-787-986
001-877-294-9003
Trinidad and Tobago 1-800-201-7545
United Kingdom 0808-234-6616
Note: This toll free service is available on ordinary landline phones and some public pay phones. This service does not cover any hotel access charges.
Global Services 132
Connectivity
The following topics address your phone’s connectivity options, including USB file transfer and tethering,
Wi-Fi, Bluetooth, and more.
Transfer Files between Your Phone and a
Computer
You can use the supplied USB cable to connect your phone directly to your computer and transfer music, pictures, and other content files.
For example, if you have a music album stored on your computer that you want to listen to on your phone with any of the music apps, just attach your phone to the computer and copy the files to the music folder.
File Transfer Tips
● If you want to save data to an SD card on your phone, make sure the SD card is installed and
● Avoid removing the battery or SD card while transferring data.
● Data exchange may use the methods outlined in the following table:
Method Description
Transferring media files
Transferring images
Connecting MIDI devices
Transfer files between your phone and PC such as pictures, videos, and music.
Transfer picture and video files between your phone and PC.
Connect to MIDI-compatible devices.
Connectivity 133
Transfer Files between the Phone and a Computer
1. Connect your phone to your computer using the supplied USB/charging cable.
Insert the larger end of the cable to the charger/accessory jack at the bottom of the phone.
Insert the USB end of the cable into an available USB port on your computer. You may need to remove the USB cable from the charging head to access it.
2. Pull down the status bar to display the notification panel. You will see either Connected as a
media device or Connected as a camera.
The files on your phone can now be accessed via your computer.
For most transfers, you will want to use Connected as a media device.
To change the option, tap it in the notification panel to open the Use USB for window, and then tap the desired option.
3. On your computer, navigate to the detected device (such as through the My Computer menu) and open it.
4. If available, select a drive (Card for SD card, Phone for internal phone storage).
5. Select a folder (for example, Music for songs and albums) and copy files to it from your computer.
6. When you are done, disconnect your phone from your computer.
The transferred files are now saved to your phone or SD card.
Wi-Fi
Wi-Fi provides wireless Internet access over distances of up to 30 0 feet. To use your phone’s Wi-Fi, you need access to a wireless access point or “hotspot.”
The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and other objects through which the signal passes.
Connectivity 134
Turn Wi-Fi On and Connect to a Wireless Network
Use the wireless and networks setting menu to enable your phone’s Wi-Fi radio and connect to an available Wi-Fi network.
1. From home, tap Apps > Settings .
2. Tap Wi-Fi .
The Wi-Fi settings menu appears.
3. Tap On/Off to turn Wi-Fi on.
Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.
To disable Wi-Fi, tap On/Off again.
4. Tap a WiFi network to connect, enter the password (if it’s not an open network), and then tap
Connect.
Your phone is connected to the Wi-Fi network. You will see Wi-Fi in the status bar.
The password, for a household wireless LAN router, is sometimes found on a sticker on the router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For password for a public wireless LAN, check with user's service provider.
Entering a password is not required if an access point is not security protected.
Note: The next time your phone connects to a previously accessed secured wireless network, you will not be prompted to enter the password again, unless you reset your phone to its factory default settings or you instruct the phone to forget the network.
Connectivity 135
Note: Wi-Fi networks are self-discoverable, which means no additional steps are required for your phone to connect to a Wi-Fi network. It may be necessary to provide a user name and password for certain closed wireless networks.
Wi-Fi Settings
Use the Wi-Fi settings menu to manually set your Wi-Fi connection options.
1. From home, tap Apps > Settings .
2. Tap Wi-Fi .
The Wi-Fi settings menu appears.
3. Tap On/Off to turn Wi-Fi on.
Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.
To disable Wi-Fi, tap On/Off again.
4. Tap More > Advanced.
The advanced Wi-Fi settings menu appears.
5. Configure your Wi-Fi settings.
Your Wi-Fi settings changes are saved.
Disconnect Wi-Fi
You may wish to disconnect from a connected Wi-Fi network without turning Wi-Fi off.
1. From home, tap Apps > Settings .
2. Tap Wi-Fi .
The Wi-Fi settings menu appears.
3. Tap the name of the connected access point and then tap Forget.
Wi-Fi is disconnected.
After disconnecting from an access point, you may need to re-enter the password to reconnect.
Wi-Fi Direct
Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices simply via Wi-Fi, without an access point or via the Internet.
1. From home, tap Apps > Settings .
2. Tap Wi-Fi .
Connectivity 136
The Wi-Fi settings menu appears.
3. Tap On/Off to turn Wi-Fi on.
Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.
4. Tap Wi-Fi Direct.
The Wi-Fi Direct settings menu appears.
Wi-Fi Direct and Wi-Fi are unavailable at the same time.
5. Tap a device with which to connect.
If connected via Wi-Fi, you will see a confirmation. Follow the prompts.
6. Accept the connection on the other device.
The phone is connected via Wi-Fi Direct.
If a connection is not accepted after a certain period, the connection request is canceled.
To stop a connection, tap End connection > OK.
Hotspot
Hotspot allows you to turn your phone into a Wi-Fi hotspot. When this feature is turned on, you can share your phone's mobile data services via Wi-Fi with other Wi-Fi enabled devices. The feature works best when used in conjunction with 4G data services (although 3G service can also be used).
Important: Use of the Hotspot feature requires an additional subscription. Sign on to your account at sprint.com/mysprint or access your account via Sprint Zone (tap Apps > Sprint Zone ) to learn more.
Note: Turning Hotspot on will disable your phone's connection to other Wi-Fi networks.
Set Up Hotspot
1. From home, tap Apps > Settings .
Connectivity 137
2. Tap Hotspot and Tethering > Hotspot.
The Hotspot window opens.
3. Tap On/Off to turn Hotspot on.
Hotspot is enabled.
To disable Hotspot, tap On/Off again.
Note: The best way to keep using the phone as a hotspot is to have it connected to a power supply.
Important: Write down the passkey (password) for this communication (shown onscreen).
Connect to Hotspot
1. Enable Wi-Fi (wireless) functionality on your target device (laptop, media device, etc.).
2. Scan for Wi-Fi networks from the device and select your phone hotspot from the network list.
You can change the default name by tapping More > Configure Hotpot and entering a new
Network name.
3. Select this phone and follow your prompts to enter the passkey (provided on the Hotspot page).
The device is connected via your phone’s Hotspot.
4. Launch your Web browser to confirm you have an Internet connection.
Bluetooth
Bluetooth
®
is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds, computers, printers, and wireless phones. The Bluetooth communication range is usually approximately
30 feet.
Connectivity 138
Bluetooth Hints
Question: Cannot use Bluetooth?
Answer: Is your phone in airplane mode? Bluetooth is unavailable in airplane mode.
Bluetooth Function Cautions
Information may not appear correctly on connected devices depending on the transferred data.
Bluetooth Information
Bluetooth is a technology that enables wireless connection with PCs, Bluetooth devices with hands-free features, etc.
Function Description
Audio output
Hands-free calls
Listen to music, etc., wirelessly.
Call hands-free, using Bluetooth-capable hands-free devices and headsets.
Data exchange Exchange data with Bluetooth devices.
Enable the Bluetooth Feature
Use the settings menu to enable or disable your phone’s Bluetooth capabilities.
● Wireless connection to all Bluetooth ®
functions is not guaranteed for the phone.
● The phone may not connect properly depending on the other device.
● Noise may be experienced with wireless calls and hands-free calls depending on the conditions.
To enable Bluetooth
1. From home, tap Apps > Settings .
Connectivity 139
2. Tap Bluetooth .
The Bluetooth settings open.
3. Tap On/Off to turn Bluetooth on.
Bluetooth is enabled.
To disable Bluetooth, tap On/Off again.
Tip: You can also turn Bluetooth on or off with the toggle menu in the notification panel. Pull down the status bar to display the notification panel and then tap Bluetooth to turn Bluetooth on or off.
Note: Turn off Bluetooth when not in use to conserve battery power, or in places where using a wireless phone is prohibited, such as aboard an aircraft and in hospitals.
Pair Bluetooth Devices
Search for and pair nearby Bluetooth devices. Registered Bluetooth
®
devices can be connected simply.
■ Enable the Bluetooth function on the Bluetooth devices being paired beforehand.
To pair Bluetooth devices:
1. From home, tap Apps > Settings .
Connectivity 140
2. Tap Bluetooth .
The Bluetooth settings open.
Nearby d evices appear in the “Available devices” list.
If a target device is not detected, tap Scan to search again.
3. Tap a device from the “Available devices” list, and follow the prompts to pair with the device.
The Bluetooth device is paired to your phone.
Methods to accept a Bluetooth connection differ depending on the devices used.
Unpairing from a Paired Device
1. From the Bluetooth settings menu, tap Settings next to the paired device you wish to unpair.
2. Tap Unpair.
The device is unpaired from your phone. To make another connection with the device, you will need to pair again.
Connect to a Paired Bluetooth Device
You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a compatible Bluetooth headset or car kit. It’s the same procedure to set up stereo audio and hands-free devices.
1. From home, tap Apps > Settings .
Connectivity 141
2. Tap Bluetooth .
The Bluetooth settings open.
Paired Bluetooth devices appear in the “Paired devices” list.
3. Tap a device from the “Paired devices” list.
Your phone connects to the paired device.
The pairing and connection status is di splayed below the device’s name in the Bluetooth devices section.
When the device is connected to your phone, the Bluetooth paired icon is displayed in the status bar.
Depending on the type of device you have connected, you can then start using the headset or car kit to listen to music or make and receive phone calls.
Note: Due to different specifications and features of other Bluetooth-compatible devices, display and operations may be different, and functions such as transfer or exchange may not be possible with all
Bluetooth-compatible devices.
Send Information Using Bluetooth
You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device such as a phone or notebook computer.
Types of Data You Can Send via Bluetooth
You can send the following types of information, depending on the device you are sending to:
● Images and videos
● Calendar events
● Contacts
Connectivity 142
● Audio files
In the instructions below, Contacts data is being used as an example.
Sending Contacts Data via Bluetooth
1. From home, tap Contacts .
You will see the Contacts list.
2. Tap a contact to send.
3. Tap More > Share namecard via > Bluetooth.
4. Tap a paired device to receive the data.
The contact information is sent.
If you see a message to confirm, follow the prompts.
Receive Information via Bluetooth
Your phone is capable of receiving a wide variety of file types with Bluetooth, including pictures, music tracks, and documents such as PDFs.
1. When another device attempts to send a file to your phone via Bluetooth, you will see a request to accept the file.
2. Tap Accept.
The file is sent to your phone.
When your phone receives a file, you will see a notification. To open the file immediately, pull down the status bar to display the notification panel, and then tap the notification.
Connectivity 143
When you open a received file, what happens next depends on the file type:
• Media files and documents are usually opened directly in a compatible application. For example, if you open a music track, it starts playing in the Music application.
• For a vCalendar file, select the calendar where you want to save the event, and then tap
Import. The vCalendar is added to your Calendar events. (For more information on using
• For a vCard contact file, if there are multiple vCard files on your storage card, you can choose to import one, several, or all of those contacts to your contacts list.
Tethering
Use Teth ering to share your device’s Internet connection with a computer that connects to your device via
USB cable, or by Bluetooth.
1. From home, tap Apps > Settings .
2. Tap More connection settings > Hotspot and Tethering.
3. Select a tethering option: USB tethering or Bluetooth tethering.
Tethering is turned on, and your phone’s Internet connection can be shared with a connected device.
For USB tethering, connect your phone to the target device with the supplied USB cable.
For Bluetooth tethering, pair your phone with the other device via Bluetooth.
Connectivity 144
Camera and Video
You can use the camera or video camera to take and share pictures and videos. Your phone comes with a camera with an autofocus feature that lets you capture sharp pictures and videos.
Camera Overview
The camera's viewfinder screen lets you view your subject and access camera controls and options.
●
●
●
●
Gallery: View your picture or video in the Gallery application.
Record video: Begin recording video.
Capture picture: Take a picture.
Switch cameras: Switch between the rear camera and the front camera.
● Shooting modes: Select a shooting mode.
● Camera settings: Opens the camera settings menu and lets you change additional camera
settings. See Camera Settings .
● Quick settings: Gives quick access to frequently-used camera settings:
Effect: Add a special graphical effect.
HDR Auto: Save the picture in HDR (rich tone) only.
Timer: Take time-delayed pictures or videos.
Flash: Activate or deactivate the flash. Toggle through flash options —on, auto, or off (rear camera only).
Picture size: Change the resolution of pictures. Separate settings are available for the front and rear cameras.
Camera and Video 145
● Close settings: Close the Settings menu.
Learn More About Your Phone's Camera
For an overview of your phone's camera and its features, you can access more information through the phone's settings menu.
1. From home, tap Apps > Camera .
The camera viewfinder appears.
2. Tap Settings > Help, and tap a topic to learn more.
Camera and Video 146
Take Pictures and Record Videos
The following topics teach you how to take pictures and record videos with your phone’s camera.
Capturing Pictures/Videos
● File Format for Pictures: File format for pictures is JPEG.
● File Format for Videos: File format for videos is MPEG4.
Camera Cautions
If Lens Becomes Dirty: Fingerprints/smudges on lens prevent capturing of clear still images/videos.
Wipe lens with a soft cloth beforehand.
Avoid Exposure to Direct Sunlight: Be careful not to expose lens to direct sunlight for long periods.
May discolor color filter and affect color of images.
Flash Warning
Do not shine the flash close to eyes. Do not look directly at the flash when shining. Do not shine the flash at other people's eyes. May affect eyesight, etc.
Take a Picture
You can take highresolution pictures using your phone’s camera.
Note: If you have an SD card installed, pictures and videos are stored to the SD card. If no card is installed, pictures and videos are saved to your phone’s memory.
1. From home, tap Apps > Camera .
The camera viewfinder appears.
2. Aim the camera at your subject and then touch and hold Capture picture .
Auto focus activates.
3. Release Capture picture to take the picture.
The shutter clicks and the picture is captured and saved to your phone or SD card.
Camera and Video 147
Record Videos
Record highquality videos using your phone’s video camera.
Note: If you have an SD card installed, pictures and videos are stored to the SD card. If no card is in stalled, pictures and videos are saved to your phone’s memory.
1. From home, tap Apps > Camera .
The camera viewfinder appears.
2. Aim the camera at your subject and then tap Record .
Video recording begins.
3. Tap Pause to pause recording. Tap Stop to stop recording.
The camera stops recording and the video is captured and saved to your phone or SD card.
View Pictures and Videos Using Gallery
Using the Gallery application, you can view pictures and watch videos that you have taken with your phone’s camera, downloaded, or copied onto your storage card or phone memory. You can also take a look at your pictures and your friends’ pictures that are on your social networks (Facebook and Flickr only).
For pictures that are on your storage card or phone memory, you can do basic editing such as rotating and cropping. You can also easily assign a picture as your contact picture or wallpaper and share pictures with your friends.
View Pictures and Videos
You can access and view all your stored pictures and videos from your phone’s Gallery.
1. From home, tap Apps > Gallery .
The album list opens.
Camera and Video 148
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
To select another album, tap Back to return to the Albums tab.
3. Tap an image to view the picture or video.
The picture opens or the video begins playing.
Tap a picture or video to view it full screen.
When viewing pictures and videos, you can touch and hold an image to open a selection menu and choose what to do with the picture or video.
Pictures and Videos: Review Screen
After capturing a picture or video, from the camera screen, tap the thumbnail image at the bottom right corner of the screen to see the item in the review screen. From there, you can access options such as save, view, send, or delete the picture or video.
Pictures and Videos: Options while Viewing
● Zoom In or Out on a Picture or Video: Tap the screen twice or pinch the screen to zoom in or out on a picture or video.
● Viewing Videos: Use the controls to play, pause, or stop the video playback.
After selecting an album from the Albums tab, you can browse through the pictures and videos of that album. Tap a picture or video to view it in full screen. By default, the pictures and videos in an album are displayed in grid view.
Note: When viewing pictures, you can touch and hold on a picture or video to open a selection menu and choose what to do with the picture or video.
Camera and Video 149
Edit Pictures
Whether you are browsing pictures in filmstrip or grid view in the Gallery application, you can touch and hold on a picture to open a selection menu and choose to delete the picture, rotate or crop it, and more.
Auto Adjust a Picture
Use the Auto adjust option to automatically enhance your pictures.
1. From home, tap Apps > Gallery .
The Gallery app opens.
2. Tap the picture you want to Auto adjust.
3. Tap Auto adjust.
The picture's color, brightness, and saturation are automatically enhanced, and the picture is saved to the phone.
Rotate a Picture
The editing options let you rotate pictures 90 degrees clockwise. Repeat the action for additional rotations.
1. From home, tap Apps > Gallery .
The Gallery app opens.
2. Tap the picture you want to rotate.
Camera and Video 150
3. Tap More > Rotate left or More > Rotate right.
The picture is rotated and saved to the phone.
Crop a Picture
Use the editing tools to crop your pictures.
1. From home, tap Apps > Gallery .
The Gallery app opens.
2. Tap the picture you want to crop.
Camera and Video 151
3. Tap Edit > Adjustment.
A crop box appears on the picture.
4. To adjust the crop box size, touch and hold the edge of the box. Drag your finger inward or outward to resize the crop box.
To move the crop box to the part of the picture that you want to crop, drag the crop box to the desired size and position.
5. Tap Apply to apply the changes to the picture.
The cropped picture is saved in the album as a copy. The original picture remains unedited.
Camera and Video 152
Photo Editor
Perform advanced edits on your pictures, including straightening, adjusting the tone, adding visual effects, and enhancing portraits.
1. From home, tap Apps > Gallery .
The Gallery app opens.
2. Tap the picture you want to edit.
3. Tap Edit .
Enhancement tools display.
Camera and Video 153
4. Adjust your picture with these tools:
Adjustment: Straighten and freely rotate your picture.
Tone: Adjust the brightness, contrast, saturation, temperature, and hue of the picture.
Effects: Add color effects to your picture.
Drawing: Draw or write on your picture.
Add image: Add an image on top of your original picture.
Share Pictures and Videos
The Gallery application lets you send pictures and videos using email or multimedia messages. You can share pictures on your social networks (such as Facebook, Flickr, Picasa, and Twitter) and share videos on YouTube. You can also send them to another phone or your computer using Bluetooth.
Send Pictures or Videos by Email
You can send several pictures, videos, or both in an email or Gmail message. They are added as file
attachments in your email. For more information about using email and Gmail, see Create and Send an
or Create and Send a Gmail Message .
1. From home, tap Apps > Gallery .
The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
3. Tap the album that contains the pictures or videos you want to share.
Camera and Video 154
4. Tap the pictures or videos you want to share.
To select multiple items, touch and hold an image to turn on multiple select. Tap all the items you want to include.
5. Tap Share , and then on the Share via menu, tap Email or Gmail.
Follow prompts to complete and send the message.
Note: If you selected Mail and you have multiple email accounts, the default email account will be used.
For more information about using email and Gmail, see Create and Send an Email Message
or Create and Send a Gmail Message .
Send a Picture or Video by Multimedia Message
Multimedia Messag ing (MMS) lets you send pictures and videos using your phone’s messaging app.
Although you can send several pictures or videos in a multimedia message, it may be better to just send one at a time, especially if the files are large in size.
1. From home, tap Apps > Gallery .
The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
3. Tap the album that contains the pictures or videos you want to share.
4. Tap the pictures or videos you want to share.
To select multiple items, touch and hold an image to turn on multiple select. Tap all the items you want to include.
Camera and Video 155
5. Tap Share , and then on the Share via menu, tap Messages.
Follow the prompts to complete and send the message.
For more information about sending multimedia messages, see Send a Multimedia Message (MMS) .
Send Pictures or Videos Using Bluetooth
You can select several pictures, videos, or both and send them to someone’s phone or your computer using Bluetooth.
1. From home, tap Apps > Gallery .
The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
3. Tap the album that contains the pictures or videos you want to share.
4. Tap the pictures or videos you want to share.
To select multiple items, touch and hold an image to turn on multiple select. Tap all the items you want to include.
Camera and Video 156
5. Tap Share , and then on the Share via menu, tap Bluetooth.
Follow the prompts to complete and send the files.
For more information, see Bluetooth .
Share Pictures or Videos via Additional Apps or Social Media
From Gallery, you can share your pictures and videos from a variety of apps and social media sites, such as Facebook, Hangouts, Instagram, and more. Available apps will vary depending on what you have installed on your phone.
1. From home, tap Apps > Gallery .
2. Tap the album that contains the photos or videos you want send.
3. Select the items you want to send.
To select multiple items, touch and hold an image to turn on multiple select. Tap all the items you want to include.
Camera and Video 157
4. Tap Share , and then tap the app you want to use.
5. Follow the prompts to complete the share.
Share Videos on YouTube
You can share your videos by uploading them to YouTube
™
. Before you do this, you must create a
YouTube account and sign in to that account on your phone.
1. From home, tap Apps > Gallery .
The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
3. Tap the album that contains the videos you want to share.
4. Tap the videos you want to share.
To select multiple videos, touch and hold an image to turn on multiple select. Tap all the videos you want to include.
Camera and Video 158
5. Tap Share , and then on the Share via menu, tap YouTube.
6. Enter the prompted information, such as description and tags, and select a privacy option.
7. Tap Upload.
The upload is completed.
Camera Settings
You can adjust your camera’s settings using the icons on the main camera screen and the full camera settings menu.
Switch Cameras
Your phone lets you use different types of cameras depending on your settings and downloads.
1. From home, tap Apps > Camera .
The camera viewfinder appears.
2. Tap Switch cameras .
The camera changes from the rear camera to the front camera or vice versa.
Set Camera Functions
You can configure your camera’s settings to fit any situation and event.
1. From home, tap Apps > Camera .
The camera viewfinder appears.
Camera and Video 159
2. Tap Settings .
The camera settings menu opens.
3. Select your desired settings.
Both cameras
• Video size: Select a resolution. Use higher resolution for higher quality. Higher resolution videos take up more memory.
• Motion photo: Create a short video by taking pictures.
• Video stabilization: Activate anti-shake. Anti‑shake helps to keep the focus steady when the camera is moving.
• Grid lines: Display viewfinder grid lines to help composition when selecting subjects.
• Location tags: Attach a GPS location tag to the picture.
• Review pictures: Set to show pictures after taking them.
• Quick launch: Open camera by pressing the Home key twice in quick succession.
• Storage location: Select the memory location for storage. This option only appears if an optional SD card (not included) is installed.
• Volume keys function: Use the Volume key as the camera key, the record key, or as a zoom key.
• Reset settings: Reset the camera settings.
• Help: View information on using the camera.
Camera and Video 160
Rear camera
• Tracking AF: Focus on and track a subject selected on the preview screen.
• Shooting methods (rear): Vo ice control. To take pictures say “smile”, “cheese”,
“capture”, or “shoot”. To record videos, say “Record video”.
• Save as raw file: Save pictures without compression. A viewer app is required to view pictures saved as raw files.
Front camera
• Save pictures as previewed: Save the self‑portrait or self‑recording as viewed on the camera screen, not as flipped images.
• Shooting methods (front): Voice control (t o take pictures say “smile”, “cheese”,
“capture”, or “shoot”. To record videos, say “Record video”). Tap to take pics (tap the screen to take selfies). Gesture control (hold your hand out with your palm facing the camera to have your picture taken after a few seconds). Use heart rate sensor (once your face has been recognized, tap the heart rate sensor to take your picture).
Live Broadcast
Share what is happening around you via YouTube.
To access the Live Broadcast:
1. From home, tap Apps > Camera .
The camera viewfinder appears.
●
●
●
●
●
2. Tap Mode > Live broadcast.
Note: You need to sign in to your Google Account and enable Live Broadcast in your YouTube settings to use this feature.
Live Broadcast Options
The following options are available:
● Rear/Front: Choose which camera to record from.
Invite: Invite contacts to view your live broadcast by sending them a link.
Settings: Set your privacy settings, Video size, Auto save, and manage your account.
Live: Start recording your live broadcast.
Share: Share while recording your live broadcast.
Stop: End your live broadcast.
Camera and Video 161
Record a Live Broadcast
Record and instantly share your videos to YouTube.
1. From home, tap Apps > Camera .
The camera viewfinder appears.
2. Tap Mode > Live broadcast.
3. Tap Invite and select contacts to share your live broadcast with. You will also have the option to share your live broadcast during recording and when you finish recording.
4. Press Live to begin recording.
5. When you are finished, tap Stop .
Share a Broadcast
You can share your live broadcast with contacts before recording, or share the link after you have finished recording and it has been posted to YouTube.
To invite contacts:
1. From home, tap Apps > Camera .
The camera viewfinder appears.
2. Tap Mode > Live broadcast.
3. Tap Invite and select contacts or groups to share your live broadcast with.
4. Tap Save to send invites.
To share a Live broadcast while broadcasting:
■ Tap Share and select a sharing method to share your Live broadcast.
To share a Live broadcast after broadcasting:
Camera and Video 162
■ After recording, tap Share link and select a sharing method to share your Live broadcast.
Live Broadcast Settings
Customize your Live Broadcasts.
1. From home, tap Apps > Camera .
The camera viewfinder appears.
2. Tap Mode > Live broadcast.
3. Tap Settings and select an option to customize:
Account: Select a Google Account for Live broadcast.
Privacy: Choose either to have your videos unlisted where only friends with a link can view them, or public where anyone can view them.
Video size: Tap to choose a size option.
Social media settings: Share your link with social media when you start broadcasting.
Auto save: Tap to enable auto saving your videos to the Gallery app.
Auto dim: Dims the brightness if you broadcast without touching the screen.
Add shortcut on Home screen: Tap to create a shortcut to Live broadcast on the Home screen.
Camera and Video 163
Productivity
Use your phone to stay ahead of the game with calendar, navigation, alarm, office, and more productivity apps.
Calculator
Your phone’s convenient built-in calculator lets you perform basic mathematical equations.
1. From home, tap Apps > Calculator .
The calculator app launches.
2. Tap keys for calculations.
Calculation results appear.
Tip: To use the scientific calculator, make sure Auto rotate is turned on (notification panel > Auto
rotate) and rotate the screen to the landscape orientation.
Calendar
Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize your time and reminds you of important events. Depending on your synchronization settings, your phone’s Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync calendar, Google
Calendar, and Outlook calendar.
In order to sync with your Google calendar, you must sign in to a Google Account on your phone. See
Productivity 164
Calendar Operations
● View Today’s Calendar: From the Calendar, tap Today.
● Change Calendar View: From the Calendar, tap Year, Month, Week, Day, or Task to change the current view.
● View Next/Previous Month (Month View): From the Calendar, swipe left or right.
● View Next/Previous Week (Week View): From the Calendar, swipe left or right.
● View Next/Previous Day (Day View): From the Calendar, swipe left or right.
Add an Event to the Calendar
Add events to your calendar directly from the Calendar application.
1. From home, tap Apps > Calendar .
The Calendar app opens.
2. Tap Add .
The add event window opens.
Productivity 165
3. Enter an event title, start date/time, end date/time, etc., and then tap Save.
The event is added to your calendar.
Selecting a Calendar
● If you have more than one calendar, select a calendar in which to add events:
Select My Calendar to create an event that will appear only on your phone.
Select your Google Account to create a Google Calendar event. If you have several Google
Calendars on the Web, select one in which to add your event.
• You can create multiple Google Calendars only in Google Calendar on the Web. After creating them in Google Calendar on the Web, you will be able to see them in the
Calendar application on your phone. For more information about creating and managing multiple Google Calendars, visit the Google website: calendar.google.com
.
If you have synchronized your phone with an Exchange ActiveSync account or Outlook on your computer, you can also select these calendars.
Select PC Sync to create an Outlook Calendar event to sync with your computer.
Select Exchange to create an Exchange ActiveSync calendar event.
View Calendar Events
You can display the Calendar in daily, weekly, monthly, or agenda view. To change the Calendar view, tap the Year, Month, Week, Day, Agenda, or Task tabs along the side.
1. From home, tap Apps > Calendar .
The Calendar app opens.
Productivity 166
2. Tap a date and then tap an event.
The event details appear.
Tap the event to edit it.
Sync Calendars
You can select which calendars you would like to sync on your phone, along with what types of information you want to sync.
1. From home, tap Apps > Calendar .
The Calendar app opens.
Productivity 167
2. Tap More > Manage calendars.
3. Select sync options by adding or removing check marks from the items.
The sync settings have been updated.
4. Tap Back to return to Calendar view.
The selected calendars sync.
Synchronize an Exchange ActiveSync Calendar
If you have set up a Microsoft Exchange ActiveSync account on your phone, you can also synchronize
Exchange ActiveSync calendar events on your phone. Calendar events on your Exchange ActiveSync will also show in Calendar if you chose to synchronize with the Exchange ActiveSync Server.
1. From home, tap Apps > Settings > Accounts > Microsoft Exchange ActiveSync.
To confirm your sync settings, tap the account name and make sure the Sync Calendar box is selected. Tap Back to return to the sync menu.
2. Tap Sync all.
Note : If Microsoft Exchange ActiveSync doesn’t appear under the Accounts heading in the Settings menu, you do not have an Exchange ActiveSync account configured on the phone. For information about
adding an account, see Add an Exchange ActiveSync Account .
Clock
Your phone has a clock app that lets you set alarms, view time in time zones around the world, use a stopwatch, or set a timer.
Productivity 168
Check the Time
You can check the phone any time on your phone. The current time displays in the upper right corner of the status bar. Many widgets and lock screens also display the time and provide options for how time is displayed.
Set Alarms
Set multiple alarms using your phone’s Clock app.
1. From home, tap Apps > Clock .
The Clock appears.
2. Tap the Alarm tab.
3. Set the alarm options, including time, days, repeat pattern, alarm type, alarm tone, and volume, and then tap Save.
The alarm is set.
Phone at Alarm Time
● At the set alarm time, the phone sounds the alarm and/or vibrates.
● Stopping an alarm: When the alarm sounds, tap Dismiss.
Additional Clock Features
Your phone’s clock app provides additional useful features including world clock, stopwatch, and timer functions. All features are available from the clock app display.
Productivity 169
■ From home, tap Apps > Clock .
The Clock appears.
World Clock
The world clock lets you keep track of the current time in multiple cities around the globe.
1. From the clock app, tap World Clock.
2. Tap Add city and select a city.
3. Repeat to add multiple cities.
Stopwatch
The stopwatch lets you time events down to the hundredth of a second.
1. From the clock app, tap Stopwatch.
2. Tap Start to begin timing.
3. Tap Stop to stop timing.
Additional options include Lap to keep track of laps, Restart to continue timing, and Reset to reset the stopwatch to zero.
Timer
The timer provides a countdown timer for up to 99 hours, 59 minutes, and 59 seconds.
1. From the clock app, tap Timer.
2. Use the keypad to set the length of the timer.
Productivity 170
3. Tap Start to begin the timer.
Drive
Open, view, rename, and share your Google Docs and files.
■ From home, tap Apps > Google > Drive .
Google Search
Search not only the Internet, but also the apps and contents of your device.
■ From home, tap Apps > Google > Google .
Use Google Search
Type search terms in the Google Search bar to find information on your phone and around the globe.
1. From home, tap the Google search bar or tap Apps > Google > Google .
The Search window opens.
If confirmation appears, follow the prompts.
If a description for Google Now appears, tap Next and read information. Tap Enable on the last page if you want to use Google Now.
2. Type your search keywords and tap Search .
Search results appear.
To search by voice, tap in the search bar and speak your search terms.
Google Search Operations
● Changing Search Information: In the search window, tap Menu
search and select where to search.
> Settings > Phone
● Using Google Now: Google Now automatically searches for information based on search keywords used, your current location, etc., and presents search results in the search screen.
Google Now also informs users of scheduled events.
To enable Google Now, in the search window, tap Menu
On > Yes, I am in.
> Settings > Google Now >
To use all of Google Now’s functions, ensure that Google Location Reporting and Location
History are turned on in your location settings. Tap Menu
Google Location Reporting and select your options.
> Settings > Location >
Productivity 171
● Canceling Google Now: In the search window, tap Menu > Settings > Google Now > On, select whether to disable location history, and then tap Turn off.
Lookout
Configure and manage key security options, such as anti-virus and anti-malware technology, a lost and stolen device locater service, an application privacy adviser, and a backup service.
■ From home, tap Apps > Sprint > Lookout .
Memo
Organize your life by creating, editing, and managing memos. Located in the Samsung folder in the apps list.
1. From home, tap Apps > Memo .
The Memo list appears.
2. Tap and enter your memo title and text.
3. Tap Save.
The memo is saved.
Microsoft Excel
View, create, and edit spreadsheets on your device. You can unlock the full Excel experience with an
Office 365 subscription.
■ From home, tap Apps > Excel .
Productivity 172
Microsoft OneDrive
Store and share photos, videos, documents, and more in your free online OneDrive account, which you can then access from your personal computer, tablet, or phone.
■ From home, tap Apps > OneDrive .
Microsoft PowerPoint
View, create, and edit presentations on your device. You can unlock the full PowerPoint experience with an Office 365 subscription.
■ From home, tap Apps > PowerPoint .
Microsoft Word
View, create, and edit documents on your device. You can unlock the full Word experience with an Office
365 subscription.
■ From home, tap Apps > Word .
My Files
Manage your sounds, images, videos, Bluetooth files, Android files, and other data in one convenient location. Located in the Samsung folder in the apps list.
To view files in My Files:
1. From home, tap Apps > My Files .
2. Tap a category to view the relevant files or folders.
3. Tap a file or folder to open it.
Note: Different folders may appear depending on how your phone is configured.
File Groups
Files stored in the device are organized into the following groups:
● Recent files: View recently saved files.
This only appears if one or more files have been accessed recently.
● Device storage: View folders and files located on the device.
● SD card: View folders and files located on the optional SD card (not included).
This option only appears if an optional SD card is installed.
● Download history: View all apps and files that have been downloaded to the device.
Productivity 173
● Documents: View document files.
● Images: View image files.
● Audio: View audio files.
● Videos: View video files.
● Google Drive: Use a Google account for cloud storage.
Note: Cloud drives vary depending on the services you sign in to.
My Files Options
Use My File options to search, edit, clear file history, and more.
■ From home, tap Apps > My Files . The following options are available:
Search: Search for a file or folder.
More: Tap for the following options:
• Clear recent file history: Clear the Recent files category.
• Show/Conceal hidden files: Show or conceal hidden files.
• Access cloud: Access your cloud server data in Gallery and My Files on your device.
Storage usage: Tap to view memory information for your device.
Navigation Apps
Your phone offers a number of location-based navigation programs to help you figure out where you are and get you where you are going.
Enable Location Services on Your Phone
Before using any locationbased services, you must enable your phone’s location feature. For information
about setting your phone’s location options, see Location .
Google Maps
Use the Google Maps app to determine your location, find directions, browse local businesses and attractions, rate and review places, and more.
View Maps of Specified Places
Use Google Maps to locate and map a specific address or destination.
Productivity 174
1. From home, tap Apps > Google > Maps .
Google Maps opens.
If prompted, follow the prompts to accept terms of use.
2. Tap the Search field to start a search.
3. Enter an address, city, facility name, etc., and then tap a candidate in the results list.
A map of the specified location opens.
Google Maps Operations
● Viewing Current Location: From the Maps app, tap Location .
● Obtain Useful Area Information for Current Location: From the Maps app, tap the Search field, enter the information you are looking for, and then tap a result to view it.
● View Traffic Information, Aerial Photos, Etc., in Maps: From the Maps app, tap Menu then tap Traffic, Satellite, Google Earth, etc.
> Help.
and
● Check Route to Destination: From the Maps app, tap Route , enter your current location and your destination, tap a method of transport (car, public transit, bicycle, or on foot), and then tap
Search for route.
Route candidates appear in a list.
● Check Detailed Operation for Maps: From the Maps app, tap Menu
Photos
Automatically backs up your photos and videos to your Google Account.
Productivity 175
■ From home, tap Apps > Google > Photos .
S Health
Manage your health with the S Health wellness application. Set fitness goals, check your progress, and keep track of your overall health.
Note: This device and related software are not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease.
1. From home, tap Apps > Samsung > S Health .
2. Follow the prompts to get started:
Read the introduction and tap Next.
Read and agree to the terms and conditions, and then tap Next.
Sign in to your Samsung account if you have not already done so. You must sign in to a
Samsung account to set and save goals, and use other advanced S Health features.
Follow the onscreen instructions to enter information about yourself, and then tap Start.
3. Use S Health to track your health activities:
Pedometer: Count the number of steps you take. Tap Start to start counting. You can pause counting and then tap Start to begin again. If you signed in to your Samsung account, you can set goals, track your progress, and share your results.
Exercise: Set and manage exercise goals, and track your progress. You can track activities by type, such as running, walking, cycling, and hiking. S Health also offers access to the
Music app, to work out to your favorite songs.
Heart rate: Measure your heart rate, using the heart rate sensor on the back of your phone
(next to the Camera flash). Place your finger over the sensor, and then tap the screen to start. Hold your finger on the sensor, and keep still until the sensor reports your heart rate.
Food: Track your daily food intake, by entering your meals and snacks. You can keep track of your favorite foods, and take pictures of your meals.
Weight: Track your weight and BMI (body mass index).
Sleep: Samsung wearable devices (not included) can record your sleep data and sync it with
Sleep in S Health.
Stress: Measure your stress level using your heart rate variable.
Coach: Coach by Cigna provides general information and features designed to help you to manage your overall well-being.
Partner apps: Manage additional S health-compatible apps you install here.
Productivity 176
Before You Start Exercising
This app can be used to monitor your exercise. While moderate physical activity, such as brisk walking, is safe for most people, health experts suggest that you talk with your doctor before you start an exercise program, particularly if you have any of the following conditions:
● Heart disease;
● Asthma or lung disease;
● Diabetes, or liver or kidney disease;
● Arthritis.
You should also check with your doctor if you have symptoms suggestive of heart, lung, or other serious disease, such as:
● Pain or discomfort in your chest, neck, jaw, or arms during physical activity;
● Dizziness or loss of consciousness;
● Shortness of breath with mild exertion or at rest, or when lying down or going to bed;
● Ankle swelling, especially at night;
● A heart murmur or a rapid or pronounced heartbeat;
● Muscle pain when walking upstairs or up a hill that goes away when you rest.
Finally, the American College of Sports Medicine recommends that you see your doctor before engaging in vigorous exercise if two or more of the following apply:
● You are a man older than age 45 or a woman older than age 55;
● You have a family history of heart disease before age 55;
● You smoke or quit smoking in the past six months;
● You have not exercised for three months or more;
● You are overweight or obese;
● You have high blood pressure or high cholesterol;
● You have impaired glucose tolerance, also called pre-diabetes.
When in Doubt
– Check it Out
If you are unsure of your health status, have several health problems, or are pregnant, you should speak with your doctor before starting a new exercise program. Working with your doctor ahead of time is a good way to plan an exercise program that is right and safe for you. Consider it the first step on your path to physical fitness.
Productivity 177
S Voice
Use the S Voice voice recognition application to activate a wide variety of functions on your phone.
This is a natural language recognition application. You can ask questions (Is it raining in Dallas?) or speak commands (Show me where to find cheap gas).
1. From home, tap Apps > Samsung > S Voice .
2. Review and accept the terms and conditions, and then tap Next.
3. Tap Start and follow the instructions to set up a wake-up command.
4. To use S Voice, speak a command. The screen gives you some examples.
5. Tap Microphone if the phone does not hear you, or to give it a command.
Note: You may have set up the S Voice wake-up command during the phone's setup screens.
Samsung Gear
Connect your device to your Samsung Gear using this application.
■ From home, tap Apps > Samsung > Samsung Gear .
Samsung Pay
Samsung Pay is the new way to pay with your Samsung Galaxy device. It is simple, secure and works in more stores than any other mobile payment service.
Samsung Pay is accepted almost anywhere you can swipe or tap your credit card.
Note: Before use, please confirm the NFC feature is enabled on your device (see NFC and Payment ).
Note: For added security protection, if using Samsung Pay on multiple devices; you must first sign-in and then add all of your cards in again per each device. Your card information is not stored on a cloud service.
Set Up Samsung Pay
Samsung Pay is secure, easy to set up, and simple to use with your Samsung Galaxy device.
To set up Samsung Pay:
1. From home, tap Apps > Samsung Pay .
2. Tap Install and follow the prompts.
Note: You must log in to your Samsung account or create a new Samsung account to use Samsung Pay.
Productivity 178
Simple Pay
Access Samsung Pay from the Screen off, Lock Screen or Home screen using Simple Pay.
To customize Simple Pay:
1. From home, tap Apps > Samsung Pay .
2. Tap More > Settings > Use Simple Pay.
3. Tap On/Off to enable Simple Pay on each screen.
To use Simple Pay:
1. From any screen, swipe up from the Home key.
Your payment card and Simple Pay are displayed.
2. Drag the card down to close Simple Pay.
Use Samsung Pay
Use Samsung Pay quickly and conveniently whenever you have your device with you.
1. From home, tap Apps > Samsung Pay .
– or –
From any screen, swipe up from the Home key.
2. Select a card to pay with and authorize payments by scanning your finger on the Home key or entering your Samsung Pay PIN.
3. Hold your phone over the store’s card reader.
When your payment is complete, a receipt is sent to your registered email.
Use Gift Cards with Samsung Pay
Purchase, send, and redeem gift cards from an expanding selection of your favorite retailers.
To view the list of supported retailers:
1. Visit samsung.com/us/samsung-pay .
2. Scroll down to “Gift cards now available on Samsung Pay” and click the link.
Secure Your Information
Samsung Pay is designed with the latest security technology and works on most recent Samsung Galaxy devices. Payments are authorized with your fingerprint or PIN and each transaction uses a unique token each time, so your device only allows payments with your consent.
Productivity 179
For more information about Samsung Pay, visit: samsung.com/SamsungPay
For Samsung Pay support, visit: samsung.com/us/support/owners/app/samsung-pay
Uber
Hire a private driver in more than 130 cities and 30 countries. Uber is an entirely new and modern way to travel.
■ From home, tap Apps > Uber .
Productivity 180
Entertainment and Activities
The following topics provide an overview of your phone’s entertainment apps, from music players and
YouTube, to health apps, games, and more.
Amazon
Shop at Amazon.com from your device.
■ From home, tap Apps > Sprint > Amazon .
Amazon Kindle
Download books for reading right on your device. You must have an account with Amazon to use the
Kindle application.
■ From home, tap Apps > Sprint > Amazon Kindle .
Amazon Music
Purchase, download, and play music from Amazon.
■ From home, tap Apps > Sprint > Amazon Music .
Amazon Photos
Store your photos on Amazon’s cloud server
■ From home, tap Apps > Sprint > Amazon Video .
Amazon Video
Watch Amazon Prime movies and videos on your phone.
■ From home, tap Apps > Sprint > Amazon Video .
Galaxy Apps
Discover apps designed exclusively for your Galaxy phone.
Note: You must sign in to a Samsung account in order to download Galaxy Apps.
■ From home, tap Apps > Samsung > Galaxy Apps .
Entertainment and Activities 181
Google Play Music App
The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as well as songs you have loaded from your own music library. The music you choose is automatically stored in your Google Play Music library and instantly ready to play via streaming or download.
For more information about Google Play Music, visit play.google.com/about/music .
Play Music with Google Play
Use the Google Play Music app to listen to all your music on your phone. Compatible music file formats include: MP3 (.mp3), AAC (m4a), WMA (.wma), FLAC (.flac), OGG (.ogg), DRM protected AAC (m4p), and ALAC (.m4a).
1. From home, tap Apps > Google > Play Music .
The Play Music app opens to the library.
2. Flick the screen left or right to select a library category such as Artist or Albums.
3. Tap an item from the category window and then tap a song.
The song begins playing.
Google Play Music Screen Layout
The following diagram outlines the main features of the Play Music app player screen.
Entertainment and Activities 182
Feature
Music list
Options menu
Music image/album name
Shuffle playlist
Song length
Rate (thumbs up/thumbs down)
Next song
Play/pause
Previous song
Description
View current playlist or queue
Access the options menu.
Display music images and album names (if available).
Shuffle the current playlist or queue.
The length of the song.
Rate the current song.
Play the next song.
Play or pause the current song.
Play the previous song.
Entertainment and Activities 183
Elapsed time
Repeat/play next
Amount of time the song has been playing.
Repeat the current song or play the next song queued.
Music title/artist Displays music title and artist (if available).
Create Playlists in Google Play Music
Organize music into playlists to fit every occasion.
1. From home, tap Apps > Google > Play Music .
The Play Music app opens to the library.
2. Flick the screen left or right and select a library category such as Artist or Albums.
3. Tap More options next to an item from the category window and then tap Add to playlist.
4. Tap New playlist.
5. Enter a name and tap OK.
The playlist is created.
6. Return to the library view and select Albums or Songs.
7. Tap next to an item and then tap Add to playlist > <playlist name>.
The song or album is added to the playlist. Repeat to add more items to the playlist.
Entertainment and Activities 184
Adding Currently Playing Music to a Playlist
■ From the player view, tap More options > Add to playlist > <playlist name>.
The music is added to the playlist.
NextRadio
Listen to your favorite FM radio stations on the go with NextRadio. Tune in to any FM frequency in your area and listen to the radio without the cost of streaming music.
■ From home, tap Apps > Sprint > NextRadio .
Note: To listen to radio from your device, you must plug in either headphones or a speaker cable to the headphone jack on top of the device. To listen through the device's speaker (after plugging in headphones), tap More options > Output to speaker.
Samsung+
Get live help, discover new features, and unlock promotions for your Samsung device.
■ From home, tap Apps > Samsung > Samsung+ .
Samsung Milk Music
Stream music with a radio service that offers a simple way to find the music that is right for you. With a library of over 13 million songs and 200+ stations, the interactive dial makes it easy to skim through stations to find the perfect soundtrack for the moment.
1. From home, tap Apps > Samsung > Samsung Milk Music .
2. Read the Terms and Conditions and Privacy Policy, and then tap I agree to continue.
3. Rotate the dial to select a music genre, and then tap Play to begin listening.
Tip: To stop listening and exit Samsung Milk Music, drag down the status bar to display the notification panel, and then tap Cancel next to the current song.
Sprint Fun & Games
Download new apps and games from Sprint.
■ From home, tap Apps > Sprint > Sprint Fun & Games .
Sprint Music Plus
Purchase, download, and play music, ringtones, and ringback tones for your phone.
Entertainment and Activities 185
Install the Sprint Music Plus App on Your Phone
Before you use Sprint Music Plus on your phone, you must download and install the app from the Google
Play store app.
1. From home, tap Apps > Play Store .
2. Tap the Search icon and search for "sprint music plus".
3. Tap Sprint Music Plus from the results list.
4. Tap Install, and then tap Accept.
The app will be downloaded and installed on your phone.
5. When the download has completed, tap Open.
To open the app from the home screen, tap Apps > Sprint Music Plus .
Access Sprint Music Plus
1. From home, tap Apps > Sprint > Sprint Music Plus .
The app opens.
The first time you use the app, tap Accept to agree to the Premium Services Terms of Use.
2. Tap a store option from the main page (Ringbacks Store, Music Store, or Ringtones Store), or tap More options > Music (under Library) to access your music.
Tap the navigation tools to skip ahead or rewind. Tap More options at any time to see additional options.
For more information, tap Menu > Settings > About or Help.
Note: If you have loaded music on to your phone from your computer (see Transfer Files between Your
the Sprint Music Plus app, tap > Settings > Synchronize your music library. Once synced, you will see your music in the library.
Purchase and Download Music from the Sprint Music Plus Store
From the Sprint Music Plus Store, you can shop for songs to purchase and download to your phone.
1. From home, tap Apps > Sprint > Sprint Music Plus > Music Store.
The app will open and display the Music Store.
2. Enter a song or artist in the search field or browse through options in the tabs in the center of the screen.
Entertainment and Activities 186
3. Tap a song to select it.
The song information screen is displayed.
4. Follow the prompts to preview or purchase the song. Tap More options at any time to display the Sprint Music Plus menu.
Tip: For ringtones or ringback tones, tap Ringtone Store or Ringback Tone Store from the Sprint Music
Plus main menu.
Sprint TV & Movies
Use Sprint TV & Movies to watch live TV and access movies and other on demand entertainment on the go.
Note: Coverage not available everywhere. Content and lineup subject to change. Select channels also available for casual usage. Go to sprintchannels.mobitv.com
for more information.
Your Sprint TV Channel Options
The Sprint TV application offers a wide variety of accessible channels. Subscription options include comprehensive basic packages as well as a full menu of “a la carte” channels. Visit sprintchannels.mobitv.com
for more information on channels and pricing.
Watch TV
1. From home, tap Apps > Sprint TV & Movies .
2. Follow the prompts to browse categories and find programs.
Depending on your settings, your phone may prompt you to accept a data connection.
Browse horizontally through the category options in the center of the screen to see what's available. For quick access, touch a featured item in the center of the screen or select a live channel from the bottom bar.
Scroll up and down in a category list and then touch a clip or channel to view the program.
Note: The first time you access a channel that requires a subscription, you will be prompted to purchase access. Touch Subscribe to purchase access, or touch Preview to see a preview of the selected channel.
Sprint Zone
Access your Sprint account, get device information and help, find recommended apps, and more.
1. From home, tap Apps > Sprint Zone .
2. Tap My Account to sign in to and manage your Sprint account, Support to get help with your device or service, Sprint News to learn the latest Sprint information, or Network to see or test your current data connectivity.
Entertainment and Activities 187
Note: Sprint Zone categories and options are subject to change. Check back frequently for new content and updates.
YouTube
View and upload YouTube videos from your device.
View YouTube Videos
You can use the YouTube app to view videos on YouTube even if you aren’t signed in to a YouTube account.
1. From home, tap Apps > Google > YouTube .
The YouTube app launches.
If you are prompted to provide confirmation to use the site, follow the prompts to continue.
2. Search through the YouTube channels and tap a video you want to see.
The video plays on your phone screen.
Tap the screen to pause or resume play while watching.
Post a Video to YouTube
You can post videos to your YouTube account from your phone. Before posting, you must set up a
YouTube account and sign in to it on your phone.
1. From home, tap Apps > Google > YouTube .
The YouTube app launches.
Entertainment and Activities 188
2. Tap Account .
The Account menu appears.
3. Tap Add to select a video from your phone.
Enter a title, description, and tags, and select a privacy setting.
4. Tap Upload .
The video is uploaded to your YouTube channel.
Entertainment and Activities 189
Connections Settings
The following t opics introduce your phone’s basic settings menus and cover your phone’s Connections settings options.
Basic Settings
From the home screen, tap Apps > Settings to access your phone’s settings menu.
The table below outlines the top-level settings categories.
Category Description
Wi-Fi Calling
Enable and set Wi-Fi calling options.
Wi-Fi
Enable and set Wi-Fi options.
Bluetooth
Enable Bluetooth connections.
Airplane mode
Hotspot and Tethering
Turn Airplane mode on or off.
Use the Mobile Hotspot feature and tethering feature to share your phone’s data connection with other devices via Wi-Fi.
Data usage
Check your ph one’s data usage.
Mobile networks
NFC and payment
More connection settings
Smart Manager
View and configure your mobile network connections and settings.
Enable Near-Field Communication (NFC) functions, including Tap and pay services.
Set wireless and network functions, including scanning for nearby devices, using printing services, using MirrorLink, and setting up a Virtual Private
Network (VPN).
Manage your battery, storage, and RAM usage.
Manage applications, default apps, and system processes.
Applications
Sounds and vibration
Configure ringtone and vibration settings.
Connections Settings 190
Notifications
Wallpaper
Select which apps can send you alerts, notifications, sounds, and vibrations.
Display
Set display features, font, brightness, etc.
Advanced features
Configure features for playing games, using the phone with one hand, screen capture gestures, and more.
Set wallpaper for the home and lock screens.
Themes
Select visual themes for your phone.
Home screen
Lock screen and security
Privacy and safety
Configure and personalize your home screens.
Set your phone’s lock screen options. Set security features such as device administrators, encryption, and trusted credentials.
Configure privacy and safety features, including location method and emergency messaging.
Enable Easy mode for your phone, simplifying the layout and interface.
Easy mode
Accessibility
Set accessibility options such as screen magnification, hearing aid compatibility, etc.
Set up accounts such as Samsung, Google, and more.
Accounts
Backup and reset
Storage
Set up backup options for your phone, as well as resetting the phone to its factory defaults.
Language and input
Set up language and input methods for your phone.
Battery
Display the battery charge as a percentage on the status bar, view battery usage by application and system process, and configure power saving modes.
View total and available system memory.
Date and time
Set your phone’s date and time.
Help
View tips and guidelines for using your phone.
Activate this device
Activate your device with the Sprint network.
Connections Settings 191
System Update
Update your system’s software, PRL, and Profile.
About device
View device status, legal information, and hardware information about your device.
Access Settings
1. From home, tap Apps > Settings .
The settings menu opens.
2. Select categories and then select your settings options.
Settings are made and applied.
Tip: You can also access settings from the notification panel. Pull down the status bar and tap Settings
.
Wi-Fi Calling Settings
The Wi-Fi Calling settings menu lets you set your Wi-Fi Calling options, including updating your 9-1-1
information. For information about setting up Wi-Fi Calling, see Wi-Fi Calling .
Connections Settings 192
1. From home, tap Apps > Settings > Wi-Fi Calling .
2. Follow the prompts to change your Wi-Fi Calling settings.
When Wi-Fi Calling is set up, you will see Wi-Fi calling enabled in the status bar when
Wi-Fi Calling is active, or Wi-Fi calling disabled if it is set up but you are not currently connected to a Wi-Fi network.
Tip: For more information about Wi-Fi Calling, visit this FAQ link at sprint.com/support .
Wi-Fi Settings Menu
The Wi-Fi settings menu lets you turn Wi-Fi on or off, set up and connect to available Wi-Fi networks, and configure advanced Wi-Fi options.
For more information about Wi-Fi settings, see Wi-Fi .
1. From home, tap Apps > Settings .
Connections Settings 193
2. Tap Wi-Fi .
The Wi-Fi settings menu appears.
3. Tap On/Off to turn Wi-Fi on.
Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.
To disable Wi-Fi, tap On/Off again.
4. Tap a Wi-Fi network, enter the password, and tap Connect.
Your phone is connected to the selected Wi-Fi network.
5. Configure your Wi-Fi settings.
Your Wi-Fi settings changes are saved.
The password, for a household wireless LAN router, is sometimes found on a sticker on the router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For the password for a public wireless LAN, check with user's service provider.
Entering a password is not required if an access point is not security protected.
Connect to a Wi-Fi Network via WPS
Wi-Fi Protected Setup (WPS) is a network security standard that allows you to easily secure a wireless network connection between your phone and a router.
To connect using a WPS button:
1. From Wi-Fi settings, tap More > WPS push button.
2. Tap the WPS button on your router.
Connections Settings 194
3. Follow the prompts to complete the connection.
To connect using a Personal Identification Number (PIN):
1. From Wi-Fi settings, tap More > WPS PIN entry.
2. Enter the PIN displayed on your router.
3. Follow the prompts to complete the connection.
Smart Network Switch
Smart network switch lets your phone automatically switch to the wireless network data connection when the current Wi-Fi connection is unstable.
1. From the Wi-Fi settings menu, tap More > Smart network switch.
2. Tap On/Off to enable the feature.
Advanced Wi-Fi Settings
The advanced Wi-Fi settings menu lets you set up and manage wireless access points.
■ From the Wi-Fi menu, tap More > Advanced to access the advanced Wi-Fi settings:
Network notification: Enable notification when open networks are available.
Passpoint: Automatically connect to Passpoint-certified Wi-Fi access points.
Keep Wi-Fi on during sleep: Select options for keeping Wi-Fi active while the phone is sleeping.
Install network certificates: Install security certificates from your phone storage.
MAC address: View your phone's MAC address.
IP address: View the phone's IP address.
Bluetooth Settings
Your phone’s Bluetooth ®
capabilities let you use wireless headsets, send and receive pictures and files,
and more. For details on your phone’s Bluetooth usage, see Bluetooth .
1. From home, tap Apps > Settings .
Connections Settings 195
2. Tap Bluetooth .
The Bluetooth settings open.
Bluetooth Settings Operations
● Enable Bluetooth: From Bluetooth settings, tap On/Off.
When enabled, confirmation appears for your phone to be discoverable by other devices.
Follow the prompts.
● Change Your Phone Name: From Bluetooth settings, tap More > Rename device, enter a new name, and tap Done.
This changes the name of your phone as seen by other devices.
● Enable Your Phone to be Discoverable to Other Devices: From Bluetooth settings, tap your phone name.
Tap the phone name to toggle discoverable/hidden setting.
The indication below the phone name shows the discoverability status.
After the predetermined time, the phone returns to hidden mode and is no longer discoverable by nearby devices.
This setting is available when Bluetooth is enabled.
● Pairing Bluetooth Devices: Make sure the other devices are set to be discovered. From
Bluetooth settings, tap the device name in “Available devices” and follow the prompts.
Depending on the device, you may be required to enter or accept a passkey.
If the target device does not appear, tap Scan to search again.
Connections Settings 196
This setting is available when Bluetooth is enabled.
● Change the Name of a Paired Device: From Bluetooth settings, tap Settings next to a paired device name, tap Rename, enter a new name, and tap OK.
Emoji cannot be used in a device name.
This setting is available when Bluetooth is enabled.
● Canceling Pairing: From Bluetooth settings, tap Settings next to a paired device name, and then tap Unpair.
This setting is available when Bluetooth is enabled.
● Enable Service from Paired Device: From Bluetooth settings, tap Settings next to a paired device name, and then tap the listing under Profiles.
If a confirmation prompt appears, follow the prompts.
This setting is available when Bluetooth is enabled.
This setting is available when the paired device is providing a service.
Tap the setting to toggle On/Off.
● Search for Other Devices: From Bluetooth settings, tap Scan.
This setting is available when Bluetooth is enabled.
● Check Files Received via Bluetooth Transfer: From Bluetooth settings, tap More > Received
files, and then follow the prompts.
Airplane Mode
When you enable Airplane mode, your phone disconnects from all networks, meaning you cannot use make calls, send or receive messages, or access the Internet. It also turns off other connectivity features, such as Wi-Fi and Bluetooth.
While in airplane mode, you can use other features of your phone, such as playing music, watching videos, or other applications.
To use Wi-Fi and Bluetooth after enabling Airplane mode, turn them on either in Settings or on the notification panel.
1. From home, tap Apps > Settings > Airplane mode .
2. Tap On/Off to enable Airplane mode.
Note: You can also enable or disable Airplane Mode through the notification panel quick settings (drag down the status bar and tap Airplane mode > Turn on).
Connections Settings 197
Hotspot and Tethering Settings
Use the settings menu to configure your Hotspot settings and tethering settings which allow you to share your phone’s data service with multiple devices.
1. From home, tap Apps > Settings .
2. Tap Hotspot and Tethering > Hotspot.
The Hotspot window opens.
3. Tap On/Off to turn Hotspot on.
Hotspot is enabled.
To disable Hotspot, tap On/Off again.
Advanced Hotspot Settings
The hotspot settings menu lets you configure advanced options.
● Set Network SSID: From the Hotspot window, tap More > Configure Hotspot > Network name, enter a name for your hotspot, and then tap Save.
● Set Hotspot Security: From the Hotspot window, tap More > Configure Hotspot > Security, select a security settings option, and then tap Save.
● Set Hotspot Password: From the Hotspot window, tap More > Configure Hotspot > Password, enter a password, and then tap Save.
● Set Allowed Devices: To select which devices are allowed to connect to the Hotspot, in the
Hotspot window, tap More > Allowed devices > Add, enter a device name and MAC address, and then tap OK.
Connections Settings 198
To remove allowed devices, tap Delete.
● Set Hotspot Timeout Settings: From the Hotspot window, tap More > Timeout settings, select an option, and tap OK.
IP Ad dress appears below “IP Address”.
Tethering Settings
Use Tethering to share your device’s Internet connection with a computer that connects to your device via
USB cable or by Bluetooth.
Note: Using the tethering feature consumes battery power and uses data services.
1. From home, tap Apps > Settings .
2. Tap Hotspot and Tethering .
3. Choose an option:
Bluetooth tethering: Pair your device with the computer via Bluetooth. Consult the computer’s documentation for more information about configuring your computer to pair via
Bluetooth. Tap Bluetooth tethering to turn tethering on.
USB tethering: Connect the computer to your phone via USB cable, and then tap USB
tethering to turn tethering on.
Data Usage Settings
The data usage menu lets you view your phone’s mobile and Wi-Fi data usage, set data limits, restrict hotspot usage, and more.
1. From home, tap Apps > Settings .
Connections Settings 199
2. Tap Data usage .
The data usage window opens.
Data Usage Settings Operations
● Mobile data: Tap On/Off next to Mobile data.
● Limit mobile data usage: Tap On/Off next to Limit mobile data usage, and then drag the horizontal limit slider up or down to set the data usage limit.
This setting is available when Mobile data is enabled.
● Alert me about data usage: Tap On/Off next to Alert me about data usage, and then drag the horizontal warning slider up and down to set an amount.
Data usage amounts are approximate. Actual amounts may differ.
This setting is available when Mobile data is enabled.
● Set dates for data usage tracking: Tap the date range to set the data usage measuring cycle.
This setting is available when Mobile data is enabled.
● Application data usage: Tap an app name to see its usage for the period.
● More: Tap More and select additional options:
Restrict background data: Prevent apps and services from using mobile data services unless connected to a Wi-Fi network.
Show Wi-Fi usage: Display a Wi-Fi tab at the top of the Data usage window. Tap the tab to view your phone’s Wi-Fi data usage.
Restrict networks. Set apps to warn you before using these networks for large downloads.
Connections Settings 200
Help: View help topics on data usage.
Mobile Networks Settings
The Mobile networks settings menu allows you to configure your mobile network connections.
Set options for network selection and data service.
1. From home, tap Apps > Settings > Mobile networks .
2. Configure options:
Network mode: Choose a preferred network mode. Available options depend on your phone’s features, but may include: CDMA, LTE / CDMA, GSM / UMTS, and Automatic (the recommended setting).
Data roaming: When you are outside your home network area, your phone can still connect to other networks that your provider supports via roaming. There may be additional costs for accessing networks while roaming, so you may want to control your phone’s roaming behavior with Roaming settings.
• Roaming network: Select a roaming default. Choose Home only, to only connect to the
Sprint network, or Automatic to allow connections to Sprint’s partner networks, when available.
• Roaming guard: Choose options for displaying an onscreen roaming notice for certain functions. Enable or disable roaming notices for Voice and Data for Domestic, Voice,
Data and Outgoing text message for International networks, and Voice, Data and
Outgoing text message for GSM networks (if supported by your phone).
• Roaming Settings: Enable or disable roaming options, including Voice and Data for
Domestic and International networks, and Data for GSM networks (if supported by your phone).
Connections Settings 201
Access Point Names: View, configure, and add access point names (APNs) for your phone’s data connection.
Network operators: View mobile network operator information for international GSM networks.
NFC and Payment
NFC and payment uses the Near-Field Communication (NFC) feature of your phone. You can send information using NFC, including payment through mobile payment services at businesses that support this function.
Access NFC and Payment
1. From home, tap Apps > Settings > NFC and payment .
2. Tap settings to configure them.
Your settings are saved and implemented.
Connections Settings 202
Enable NFC and Android Beam
1. From home, tap Apps > Settings > NFC and payment .
2. Tap On/Off to enable NFC.
3. Tap Android Beam, and then tap On/Off to enable Android Beam.
NFC and Android Beam are enabled.
Tap and Pay
With your phone and a payment app, you can use your phone to pay for items by tapping it to an item at the point-of-purchase. You must have a payment app set up on your phone to use it with Tap and Pay.
Note: Tap and Pay payment apps may be downloaded from Google Play store. See Google Play Store .
Connections Settings 203
1. From home, tap Apps > Settings > NFC and payment .
2. Tap Tap and pay.
Tap and pay payment apps you have installed are display.
Available options depend on the payment app(s) you have set up on your phone.
More Connection Settings
The more connection settings menu provides access to additional wireless and network options, such as default messaging app, mobile networks, VPN, roaming, NFC, and more.
More Connection Settings Options
Setting Description
Nearby device scanning
Printing
Scan for and connect to nearby devices.
MirrorLink
Set up printers to print from your phone.
Mirror your phone’s display on your car’s entertainment and information screen using a USB connection.
VPN Add a Virtual Private Network (VPN)
Access More Settings Options
1. From home, tap Apps > Settings .
Connections Settings 204
2. Tap More connection settings .
3. Set items.
Your settings are saved and implemented.
Nearby Device Scanning
Scan for and connect to nearby devices. You will receive notifications when there are available divides to connect to.
1. From home, tap Apps > Settings .
2. Tap More connection settings > Nearby device scanning.
The Nearby device scanning screen displays.
Connections Settings 205
3. Tap On/Off to enable the feature.
Printing
You can print from your phone, via Wi-Fi, to an optional compatible printer (not included). Your phone and the optional printer must be connected to the same Wi-Fi network.
Add a Printer
Before you can print to a printer, you must add and set it up on your phone. You will need to know the IP address of the printer; consult the printer’s documentation for this information.
1. From home, tap Apps > Settings .
2. Tap More connection settings > Printing.
The Printing settings screen displays.
3. From the Printing settings screen, tap Download plug-in.
4. Follow the prompts to download and install a print driver from the Google Play store.
5. Choose a print service from the list, and then tap On/Off to turn the service on or off. The service must be on to add a printer.
6. Tap More > Add printer > Add printer (or , depending on the plug-in), and then enter a name and the IP address of the printer.
Set Up a Printer
Add a printer to a print service and configure settings.
Note: Below settings are examples only. Available settings will differ depending on the type of print service and printer you are using.
Connections Settings 206
1. From the Printing settings screen, select a print service from the list.
2. Tap On/Off to turn the service on. The service must be on to add a printer.
3. Tap More > Add printer and follow the prompts to add a printer.
4. Tap More > Printer settings to configure printer options. Available options may vary depending on the type of printer, and not all printers support all options.
MirrorLink
Mirror your phone’s display on your car’s entertainment and information screen using a USB connection.
To use this feature, your car system must support MirrorLink.
To turn on MirrorLink:
1. Connect your phone to your car’s system using the USB cable.
2. From home, tap Apps > Settings .
3. Tap More connection settings > MirrorLink.
4. Tap Connect to vehicle via USB.
Virtual Private Networks (VPN)
From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow you to connect and access resources inside a secured local network, such as your corporate network.
Prepare Your Phone for VPN Connection
Depending on the type of VPN you are using at work, you may be required to enter your login credentials or install security certificates before you can connect to your company’s local network. You can get this information from your network administrator.
Connections Settings 207
Before you can initiate a VPN connection, your phone must first establish a Wi-Fi or data connection. For
information about setting up and using these connections on your phone, see Browser
and Turn Wi-Fi On and Connect to a Wireless Network .
Set Up Secure Credential Storage
If your network administrator instructs you to download and install security certificates, you must first set up the phone’s secure credential storage before setting up a VPN.
1. From home, tap Apps > Settings .
2. Tap Lock screen and security , and then tap Screen lock type > Password.
3. Enter a new password (at least eight characters without any spaces) for the credential storage, scroll down and confirm the password, and then tap OK.
The password is set, allowing secure credential storage.
Connections Settings 208
4. Tap Back to return to the main settings menu, and then tap Other security settings.
5. Tap Trusted credentials and then tap your preferred system and user credentials.
Your secure credentials storage is set.
You can then download and install the certificates needed to access your local network. Your network administrator can tell you how to do this.
Add a VPN Connection
Use the VPN settings menu to add a VPN connection to your phone.
1. From home, tap Apps > Settings .
Connections Settings 209
2. Tap More connection settings > VPN.
The VPN settings window appears.
3. Tap Add VPN, and then enter the information for the VPN you want to add.
Information may include Name, Type, Server address, PPP encryption (MPPE), and advanced options.
Set up all options according to the security details you have obtained from your network administrator.
4. Tap Save.
Your VPN is added to the VPNs section of the VPN settings window.
Connect to or Disconnect from a VPN
Once you have set up a VPN connection, connecting and disconnecting from the VPN is easy.
To access the VPN settings window:
1. From home, tap Apps > Settings .
Connections Settings 210
2. Tap More connection settings > VPN.
The VPN settings window appears.
Connect to a VPN
1. From the VPNs section of the VPN setting window, tap the VPN that you want to connect to.
2. When prompted, enter your login credentials, and then tap Connect.
You will connect to the selected VPN.
When you are connected, a VPN connected icon appears in the notification area.
3. Open the Web browser to access resources such as intranet sites on your corporate network.
Connections Settings 211
Disconnect from a VPN
1. Pull down the status bar to open the notification panel.
2. Tap the VPN connection to return to the VPN settings window.
3. Tap the VPN connection to disconnect from it.
Your phone disconnects from the VPN.
When your phone has disconnected from the VPN, you will see a VPN disconnected icon in the notification area of the status bar.
Connections Settings 212
Device Settings
The following topics outline the device settings options available on your phone, including sounds, display, gestures, applications, and more.
Smart Manager
Smart manager provides an overview of the status of your device’s battery, storage, and RAM. You can also automatically optimize your device’s system resources.
To access Smart Manager.
■ From home, tap Apps > Settings > Smart Manager .
Quick Optimization
The quick optimization feature improves device performance through the following actions:
● Identifying apps that use excessive battery power and clearing unneeded items from memory.
● Deleting unnecessary files and closing apps running in the background.
● Scanning for malware.
To use the quick optimization feature:
Device Settings 213
1. From home, tap Apps > Settings > Smart Manager .
2. Tap Clean all.
Using Smart Manager
1. From home, tap Apps > Settings > Smart Manager .
2. Tap each of the following for options:
Battery: Check the battery power and time remaining to use the device. For devices with low battery levels, conserve battery power by activating power saving features and closing apps that are consuming an excessive amount of battery power.
Device Settings 214
• The usage time remaining shows the time remaining before the battery power runs out.
Usage time remaining may vary depending on your device settings and operating conditions.
Storage: Check the status of used and available memory capacity. You can delete unused or unneeded files, and uninstall apps that you no longer use.
RAM: Check the amount of available RAM. You can close background apps and reduce the amount of RAM you are using to speed up your device.
Applications Settings
View information and configure settings for all apps on your phone. The Application manager and Default applications menus are located here.
Access Applications Settings
1. From home, tap Apps > Settings > Applications .
2. Scroll down to Application settings to see all of the pre-loaded apps. Tap on an app to view and configure its settings.
Application Manager
You can download and install new applications on your device. Use Application manager settings to manage your downloaded and preloaded applications.
3. Tap items to view details.
Check your application settings condition and access additional options.
Depending on the app and its location, you may be able to force the app closed, uninstall or disable the app, clear cache and data, and more.
Device Settings 215
Warning: Because this device can be configured with system software not provided by or supported by
Google or any other company, you operate this software at your own risk.
Access Applications Settings
1. From home, tap Apps > Settings > Applications > Application manager.
2. If you have disabled applications:
Tap Menu at the top left of the screen.
Tap All apps, Enabled, or Disabled.
3. Tap More for the following options:
Show/Hide system apps: Show or hide system (background) apps.
Apps that can appear on top: Choose apps that can run on top of other running apps.
Change system settings: Select which apps can change system endings.
Reset app preferences: Reset options that have been changed. Existing app data is not deleted.
Note: Options vary by application.
Manage Apps
You can view and update information about an application, including memory usage, default settings, and permissions.
Device Settings 216
1. From home, tap Apps > Settings > Applications > Application manager.
2. Tap an application to view and update information about the application. The following options are displayed:
Uninstall/Disable: Uninstall or disable the application. Preloaded apps can only be disabled.
Force stop: Stop an app that is misbehaving. Restart your device if stopping an app, process, or service causes your device to stop working correctly.
Storage : Manage the app’s storage usage.
Data usage: View mobile data usage.
Permissions : View permissions granted to the app for access to your device’s information.
Notifications: Configure notifications from the app.
Set as default: Set the app as a default for a certain category of apps.
Battery: View battery usage since the last full charge.
Memory: View memory usage.
Default Applications
Set or clear default applications for certain built-in features of the phone.
Device Settings 217
1. From home, tap Apps > Settings > Applications > Default applications.
2. Tap each default setting to see what services or applications are available to set as the default.
Browser app: Choose a default browser app.
Calling app: Choose a default calling app.
Messaging app: Choose a default messaging (text and multimedia) app.
Set as default: Choose default apps for other functions.
Home screen: Choose a Home screen type.
Device assistance app: Choose an app that provides assistance for using your device.
Note: If you choose a default messaging app other than Messages (Google Hangouts or Messaging+ for example), you will not be able to use the Messages app unless you restore it as the default messaging app..
Application Settings
Configure settings and permissions for your phone’s apps.
Device Settings 218
1. From home, tap Apps > Settings > Applications .
2. Tap an app to configure its settings and permissions.
First day of week: Choose a day to start each calendar week.
Note: Available settings and permissions vary by app.
Calendar Settings
Configure settings for your phone’s Calendar app.
1. From home, tap Apps > Settings > Applications .
2. Tap Calendar to configure these options:
Device Settings 219
First day of week: Choose a day to start each calendar week.
Show week numbers: Enable or disable display of week numbers on the calendar.
Hide declined events: When enabled, events for which you declined the invitation are not shown on the calendar.
7-day weather forecast: When enabled, weather information from AccuWeather.com displays on the calendar.
Notifications:
• Notification sound: Choose a sound for calendar event notifications.
• Vibration: Enable or disable vibration, to play for calendar event notifications.
Set default reminders: Set default reminders for Events and All-day events.
Lock time zone: When enabled, event times will be locked to the time zone you select.
Times and dates will not change, even if you travel to another time zone.
Camera Settings
Configure settings for your phone’s Camera app.
1. From home, tap Apps > Settings > Applications .
2. Tap Camera to configure these options:
Motion photo: Record 3-second video clips, in slow or fast motion, while taking pictures.
Video stabilization: Activate anti-shake. Anti‑shake helps to keep the focus steady when the camera is moving.
Grid lines: Display viewfinder grid lines to help composition when selecting subjects.
Device Settings 220
Location tags: Attach a GPS location tag to the picture.
Review pictures: Set to show pictures after taking them.
Quick launch: Open camera by pressing the Home key twice in quick succession.
Volume keys function: Use the Volume key as the capture key, the record key, or as a zoom key.
Help: View information on using the camera.
Note: Additional Camera settings options are available within the Camera app. See Camera Settings .
Contacts Settings
Configure options for contacts stored on your phone.
Tip: You can also access Contacts Settings from the Contacts app. From home, tap Contacts >
More > Settings.
1. From home, tap Apps > Settings > Applications .
2. Tap Contacts to configure options:
Import/Export contacts : Import contacts from your phone’s internal memory and export contacts to your phone’s internal memory.
Contacts to display: Choose contacts to display in Contacts. You can choose only contacts from your phone’s memory, or from an account, or choose other sources. You can also create a customized list of contacts to display.
Sort by: Choose how contacts are sorted, by first or last name.
Name format: Choose how contacts are displayed, by first or last name.
Device Settings 221
Search for nearby places: Find phone numbers and information for local businesses and venues.
Share multiple contacts: You can choose how to transfer contacts, when sharing them with other devices, such as via Bluetooth.
• As one file: Multiple contacts are sent together. This method can be faster, but depends on whether the target device can accept multiple name cards. If not, only one contact will be sent.
• Individually: Name cards are sent individually. This method may take longer, because the other device must accept each name card individually, but it helps ensure that no name cards are missed.
Email Settings
Configure options for email accounts you set up on your phone.
Tip: You can also access Email settings from the Email app. From home, tap Apps > Email >
More > Settings.
General Email Preferences
1. From home, tap Apps > Settings > Applications .
2. Tap Email to configure options. General email settings, which affect all email accounts, include:
Manage accounts: Configure options for specific accounts. Available settings depend on the type of account.
Add account: Add additional email accounts.
Auto fit content: Shrink email content to fit the screen. Content can still be viewed in detail by zooming in.
Device Settings 222
Notifications: Notifications for new emails display in the status bar. When disabled, you can control notifications for each of your email accounts individually in the account’s settings.
Spam addresses: Create and maintain a list of email addresses and domains to automatically block emails from those senders.
Confirm deletions: Ask for confirmation before deleting email.
Manage Email Account Settings
You can edit settings for your individual email accounts, such as email address and password, name display and signature, frequency of retrieval, and more.
Note: Available settings depend on the type of email account.
1. From home, tap Apps > Settings > Applications .
2. Tap Email, and then tap an account to set its options. Individual email account settings may vary; see your service provider for details. Common settings include:
Sync account: Configure options for synchronizing your phone with your account:
Account name: Enter a name to identify this email account.
Always Cc/Bcc myself: Choose options for sending a copy of emails you send to yourself, as a copy (Cc) or blind copy (Bcc).
Signature: A text signature is automatically added to emails you send.
Show images: Choose whether to automatically display embedded images in the body of an email.
Auto download attachments: Choose whether the phone automatically downloads email attachments when you are connected to Wi-Fi. You might use this option to control how and whether you use your plan’s data services to download attachments.
Sync schedule: Set a sync schedule for email, such as choosing different sync options for peak days or times, or when roaming.
Period to sync Email: Choose the period for synchronizing email between your phone and account.
Limit retrieval size: Choose the email retrieval size for each message.
Limit retrieval size while roaming: Choose the email retrieval size while roaming.
Out of office settings: Configure options for automatically sending replies when you are out of the office.
Folder sync settings: Choose which folders to sync.
Period to sync Calendar: Choose the period for synchronizing calendar events between your phone and account.
Device Settings 223
Empty server trash: Delete the contents of the trash folder on the account server.
In case of sync conflict: Choose whether information from the server or phone has priority when there is a conflict.
Sync Contacts: Choose whether contacts are synchronized between your phone and the account.
Sync Calendar: Choose whether calendar events are synchronized between your phone and the account.
Sync Task: Choose whether tasks are synchronized between your phone and the account.
Sync Messages: Choose whether messages are synchronized between your phone and the account.
Security options: Manage encryption and signature options for outgoing mail.
Exchange server settings: Configure the Domain\user name, Password, and other
Exchange server settings.
Internet Settings
Configure Internet settings, to customize the browser to your preferences.
Tip: You can also access Internet settings from the Internet app. From home, tap Internet > More >
Settings.
1. From home, tap Apps > Settings > Applications .
2. Tap Internet to configure options:
Homepage: Choose a homepage to display when you launch Internet.
Default search engine: Choose a default search engine.
Device Settings 224
Auto fill profile: Manage your Auto fill profile.
Manual zoom: Override website requests to control zoom level
Privacy: Choose options related to privacy.
Advanced: Choose settings to control how the browser treats content, such as allowing
JavaScript, blocking pop-ups, and managing website data.
Messages Settings
The messages settings menu lets you control options for your text and MMS messages including message limits, size settings, and notifications.
Tip: You can also access Message settings from the Messages app. From home, tap Messages >
More > Settings.
1. From home, tap Apps > Settings > Applications .
2. Tap Messages to configure settings:
Notifications: When turned on, notifications for new messages display in the status bar. Tap
On/Off to turn the setting on, and then configure options:
• Notification sound: Choose a sound to play for new message notifications.
• Vibrations: Choose whether vibration plays along with the sound for new message notifications.
• Pop-up display: Choose whether a new message pops up on the display to notify you.
• Preview message: Show previews of new messages on the status bar and lock screens, and in pop-ups.
Backgrounds: Choose backgrounds and bubble styles.
Device Settings 225
Quick responses: Create and manage text phrases that you can add to messages.
Block messages: Block messages by filtering based on criteria you set. Tap Block
messages, and then configure filters:
• Block list: Enter telephone numbers to automatically block.
• Blocked phrases: Enter text phrases to automatically block.
• Blocked messages: View blocked messages.
More settings > Text messages:
• Auto combination: Choose whether long messages that are received in multiple parts are automatically re-assembled to display as a single message.
More settings > Multimedia messages:
• Group conversation: Control how messages to multiple recipients are handled. When enabled, a single message is sent to multiple recipients. When disabled, a separate message is sent to each recipient.
• Auto retrieve: Choose whether message attachment(s) are automatically downloaded when you display a multimedia message. If you disable this option, only the message header displays in the message list, and you will be prompted to download the attachment(s).
• Roaming auto retrieve: Choose whether message attachment(s) are automatically downloaded when your phone is outside its home network.
More settings > Delete old messages: Automatically delete the oldest messages when the maximum number of text (1000) and multimedia (100) messages has been exceeded.
More settings > Split view: Turn on split view in landscape mode.
Emergency alert settings: Configure emergency alert settings. You can enable or disable some alerts: Extreme Alert, Severe Alert, Amber Alert, and Emergency alert test messages.
You cannot disable Presidential alerts.
• Emergency alerts: Choose types of messages to receive. You can enable or display any of the message types, except for Presidential Alert. You can also choose to receive emergency alert test messages.
Important: The Commercial Mobile Alert System (CMAS) system provides the government the ability to send geographically targeted notifications of emergencies, such as threats to public safety, severe weather events, a hazardous material spill or a missing child in the phone user’s area.
• Emergency notification preview: Play a sample emergency alert tone. Tap Stop to cancel the playback.
• Vibrations: Select vibration options for emergency message notifications.
• Alert reminder: Configure the reminder interval.
Device Settings 226
Phone Settings
Configure options for calling with your phone.
Tip: You can also access Phone settings from the Phone app. From home, tap Phone > More >
Settings.
1. From home, tap Apps > Settings > Applications .
2. Tap Phone to configure options:
Swipe to call or send messages: Make calls or send messages by swiping right or left across a contact’s information in Contacts, or a log item in the Phone app.
Contacts with numbers: Show contacts with phone numbers and hide other contacts.
Call blocking: Create and manage a list of phone numbers, to have your phone automatically block calls you receive from those numbers, and compose or edit response messages when rejecting incoming calls.
• Block list: Enter telephone numbers to block calls from the numbers when Call blocking is turned on.
• Call-reject messages: Create and manage text messages to send to callers when rejecting incoming calls. Messages you create here are available from the incoming call screen when you use the Reject with message option
Outgoing voice call settings: Select whether or not to use Voice over LTE (VoLTE) with outgoing calls.
Answering and ending calls: Manage settings for answering and ending calls.
• Pressing the Home key: Answer calls by pressing the Home key.
Device Settings 227
• Automatic answering: Answer incoming calls automatically after two seconds while a headset or Bluetooth device is connected.
• Pressing the Power key: End calls by pressing the Power key.
Call alerts: Set options for sounds and vibrations to occur during calls.
• Vibrate when answered: The phone vibrates when a call connects to the network.
• Vibrate when call ends: The phone vibrates when the other caller ends the call.
• Call connect tone: The phone plays a tone when the other caller answers a call.
• Call end tone: The phone plays a tone when the other caller ends the call.
• Notify during calls: Notifications for alarms and new messages play during calls. When disabled, these notifications will be muted during a call.
Ringtones and keypad tones: Choose tones and vibrations to play for incoming calls and keypad taps.
• Ringtones: Select a ringtone for incoming calls.
• Vibrations: Select a vibration pattern to play for incoming calls when the Vibrate when ringing option is enabled.
• Vibrate while ringing: Vibrate the phone for incoming calls. The vibration pattern is set with the Vibrations setting.
• Dialing keypad tone: Play tones for keypad taps.
Identify unsaved numbers: Show information about spam callers on the call screen and in the Phone log.
More settings: Settings for TTY and Hearing Aids are located in this option.
• TTY mode: A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY phones. Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission. Your phone and TTY device will connect using a special cable that plugs into your phone’s headset jack. If this cable was not provided with your TTY device, contact your TTY device manufacturer to purchase the connector cable.
• Hearing aids: Improve the sound quality for use with hearing aids.
• US dialing : Replace “+” with the international access code for your location.
• International dialing : Use the International dialing code to replace “+”.
• DTMF tones: Set the length of Dual-tone Multi-frequency (DTMF) tones which play when you use the keypad during a call, such as when navigating menus.
Device Settings 228
Voicemail settings: Set options for Visual Voicemail. See Visual Voicemail Setup .
S Voice Settings
Configure options for using your voice to interact with your phone.
Tip: you can also access S Voice settings from the S Voice app. From home, tap Apps >
S Voice > Settings .
1. From home, tap Apps > Settings > Applications .
2. Tap S Voice to configure options:
Voice wake-up: Launch S Voice by speaking a wake-up command.
Wake up in secured lock: Make calls, take pictures, play music, or perform tasks via S
Voice using voice commands without unlocking your phone.
Language: Choose a language to use for S Voice.
Voice feedback: Enable spoken feedback when using S Voice.
Auto start speakerphone: When enabled, the speaker is automatically turned on when you make a call with S Voice.
Home address: Configure your home address.
Erase data: Erase the data you have stored on the server and restore the default S Voice settings.
Help: View information about using S Voice.
About S Voice: View S Voice version information.
Device Settings 229
Weather Settings
Configure weather settings for use with the lock screen and the Calendar app.
1. From home, tap Apps > Settings > Applications .
2. Tap Weather to configure options:
Unit: Select Celsius or Fahrenheit.
Auto refresh: Choose how often weather information is updated.
Use current location : Use your phone’s current location to get local weather information.
Weather notifications: Receive notifications when there is a chance of rain, snow, or hail.
Calendar: Show weather information in the Calendar app.
Google Settings
Configure Google services.
Device Settings 230
1. From home, tap Apps > Settings > Applications .
2. Tap Google to configure options:
Sign-in & security: Configure how you sign in to your Google Account, device access and notifications, and connected apps and sites.
Personal info & privacy: Manage your personal information, activity controls, ads settings, account overview, and control your content.
Account preferences: Configure your Google account language, Google Drive storage, accounts and services.
Ads: Configure your Google advertising profile.
Connected apps: Configure apps which use your Google account.
Data management: Configure your Google Drive app.
Google Fit: Configure Google Fit apps and devices (not included).
Location: Configure your Google location settings.
Nearby : Use your device’s sensors to connect with nearby devices.
Search & Now: Configure your Google search settings and Google Now settings.
Security: Configure the Android Device Manager and apps security settings.
Set up nearby device: Set up another device using Wi-Fi and Bluetooth.
Smart Lock for Passwords: Configure your saved Google passwords and auto sign-in settings.
Device Settings 231
Sounds and Vibration Settings
The sounds and vibration setti ngs menu lets you control your phone’s audio and vibration.
Sounds and Vibration Settings Overview
The sounds and vibration settings menu allows you to configure the following options:
Sound Setting Description
Sound mode
Vibrate while ringing
Volume
Vibration intensity
Ringtone
Vibration pattern
Notification sound
Do not disturb
Touch sounds
Screen lock sounds
Emergency tone
Charging sound
Set the sound mode for the phone.
● Sound: Your phone uses the sounds, vibrations, and volume levels you have chosen in Sound settings for notifications and alerts.
● Vibrate: Your phone vibrates for notifications and alerts. This uses the Vibration intensity you choose in Sound settings.
● Mute: Your phone plays no sounds or vibrations. Onscreen reminders will still occur.
Set your device to vibrate in addition to ringing when you receive a call.
Set volume for ringtones, media, system features, etc.
Set the amount of vibration for incoming calls, notifications, and haptic feedback
Set your ringtones and notification sounds for your phone, apps, keypad, and other features.
Choose from preset vibration patterns or create your own pattern
Choose a sound for notifications, such as for new messages and event reminders
Configure the Do not disturb feature to mute calls and alerts at will or on a schedule, as well as set exceptions.
Play tones when you touch or tap the screen to make selections.
Play sounds when locking or unlocking the screen.
Set emergency tones to Alert, Vibrate, or Silent.
Play a sound when a charger is connected.
Device Settings 232
Vibration feedback
Dialing keypad tone
Keyboard sound
Keyboard vibration
Set the phone to vibrate when the Back key or Recent apps key are tapped, and for other actions
Play tone when the dialing keypad is tapped.
Play a sound when the Samsung keyboard is tapped
Set the phone to vibrate when the Samsung keyboard is tapped
Sound quality and effects Set sound quality and sound effects for your phone.
Access Sound Settings
1. From home, tap Apps > Settings .
2. Tap Sounds and vibration .
3. Set your sound options.
Your display settings are saved and applied.
Display Settings
Use the phone's display settings menu to adjust items such as wallpaper, brightness, screen timeout, and more.
Display Settings Overview
The display settings menu allows you to configure the following options:
Device Settings 233
Display Setting
Brightness
Font
Icon backgrounds
Screen timeout
Description
Set the display brightness.
Set a default font and font size.
Display icons with a shaded background to make them stand out on the
Home screen and Apps screen.
Set a screen timeout duration.
Note: Longer durations discharge the battery more quickly
Smart stay
Always on display
Screen mode
LED indicator
Keep screen turned off
Set the phone display to stay on for as long as you are looking at it.
Choose an image or information to display instead of turning off the screen.
Select a screen display mode to optimize it for the content being displayed.
Light up the LED indicator when charging, voice recording, or receiving notifications.
Prevent the screen from turning on accidentally while the device is in a dark place, such as a pocket or bag.
Screensaver
Access Display Settings
Select a screensaver to be displayed when the device is docked (dock not included) or while charging.
1. From home, tap Apps > Settings .
Device Settings 234
2. Tap Display .
3. Set your display options.
Your display settings are saved and applied.
Advanced Features
Configure features on your device that make it easier to use. For example, you can control certain device actions by picking up the phone and by touching the screen with the palm of your hand or turning over the device.
1. From home, tap Apps > Settings .
2. Tap Advanced features > Games.
Device Settings 235
3. Configure the following settings:
Games: Manage useful features while you play games.
• Game Launcher: Automatically arranges all your games in one place.
• Game Tools: When enabled, a button floating over top of your game provides convenient game features, such as No alerts during game, Minimize and alive, Screenshot, and
Record. Game tools can also access your Contacts, Storage, Microphone, and Camera.
One-handed operation: Adjust the screen size and layout for easy control of your device with one hand.
Quick launch Camera: Open the Camera by quickly pressing the Home key twice.
Pop-up view gesture: View an app in pop-up view by swiping downwards diagonally from either corner at the top of the screen while the app is open and shown on the screen.
Smart capture: Capture an image of any scrollable areas of the screen that are currently hidden, as well as the area that is visible, and crop and share the screenshot immediately.
Palm swipe to capture: Capture an image of the screen by swiping the edge of your hand across it, from side to side, keeping in contact with the screen.
Direct call: Call the contact whose call log, message, or contact details are currently on the screen by bringing the device close to your ear.
Smart alert: Set the device to vibrate when you pick it up to notify you about missed calls and messages.
Easy mute: Mute sounds and video by covering the screen or turning over the device.
Device Settings 236
Personal Settings
The follo wing topics cover your phone’s personalization settings, including wallpaper, themes, home screen settings, lock screen and security settings, and more.
Wallpaper
You can change the wallpaper for the Home and lock screens.
Change the Wallpaper
1. From home, tap Apps > Settings > Wallpaper .
2. Tap Home screen to open the drop-down list. Select the screens for which you want to change the wallpaper.
3. Tap a wallpaper to preview it.
4. Tap Set as wallpaper to set the selected wallpaper for the screen or screens. If you have selected an image from Gallery, tap Set as wallpaper to apply it as wallpaper.
Your wallpaper is changed.
Note: Tap On/Off next to Wallpaper motion effect to allow the wallpaper to shift slightly as you move the device, creating a 3D effect.
Themes
Themes are packages of visual content that provide different wallpapers and icons for your phone.
Personal Settings 237
Change the Theme
1. From home, tap Apps > Settings > Themes .
– or –
Touch and hold an empty area on a home screen, and then touch Themes.
2. Tap a theme to view it.
3. To find other themes, tap More themes.
4. To download a theme, tap the theme, and then tap Download.
5. To apply a theme, tap the theme, and then tap Apply.
Your theme is changed.
Home Screen Settings
Customize your Home screen by adding application shortcuts, widgets, folders, and using wallpapers.
To customize Home screen:
■ From home, tap Apps > Settings > Home screen.
- or -
From home, either touch and hold an empty space on the screen or pinch the screen.
Personal Settings 238
For more information, see Home Screen Basics .
Lock Screen and Security Settings
The lock screen settings let you set your method for unlocking your phone, customize lock screen options, determine whether to show tips for unlocking the phone, and enter your owner information to be displayed on the lock screen.
The Security settings let you set encryption options, password visibility, administrator settings, and credential storage options.
Lock Screen and Security Overview
The following options are available in the lock screen and security menu (options vary depending on the screen lock selected):
Setting Description
Screen lock type
Info and app shortcuts
Set your screen lock.
Select items to show on the lock screen, like a Dual clock, Owner information, and app shortcuts.
Notifications on lock screen
Fingerprints
Show content and notifications on the lock screen.
Unknown sources
Register your fingerprint on your phone.
Allow or deny installation of apps from sources other than the Google
Play store app.
Personal Settings 239
Setting
Protect encrypted data
Encrypt SD card
Description
Protect your device by using a screen lock when your device turns on.
Protect your SD card by encrypting its data.
Other security settings
Configure settings for encryption, password visibility, security updates, credentials, and other security features.
Access Lock Screen and Security Options
■ From home, tap Apps > Settings > Lock screen and security .
The lock screen and security menu opens.
Screen Lock
You can increase the security of your phone by creating a screen lock. When enabled, you have to draw the correct unlock pattern on the screen, enter the correct PIN, enter the correct password, or scan your fingerprint to unlock the phone’s control keys, buttons, and touchscreen.
In order from least secure to most secure, the available screen lock options are:
● Swipe
● Pattern
● PIN
● Password
● None
Personal Settings 240
● Fingerprints
Important: To protect your phone and data from unauthorized access, it is recommended that you use the highest security level available (Password protection). It is also recommended you frequently change your password to ensure the safety of your phone and personal data.
Access Screen Lock Settings
1. From home, tap Apps > Settings > Lock screen and security .
The lock screen and security menu opens.
2. Tap Screen lock type.
The Screen lock settings menu opens.
Use Swipe to Unlock the Screen
■ From the Screen lock type menu, tap Swipe to save the setting.
The screen lock is set.
Use a Screen Unlock Pattern
1. From the Screen lock type menu, tap Pattern.
2. Draw the screen unlock pattern by connecting at least four dots in a vertical, horizontal, or diagonal direction. Lift your finger from the screen when finished.
The phone records the pattern.
3. Tap Continue.
4. When prompted, draw the screen unlock pattern again, and then tap Confirm.
The screen unlock pattern is saved.
5. Enter a backup PIN, tap Continue, re-enter the PIN, and tap OK to save your screen unlock pattern.
The screen lock is set.
If you fail to draw the correct unlock pattern on the screen after five attempts, you will be prompted to wait for 30 seconds before you can try again.
Note: If you do not want the unlock pattern to display on the screen when you unlock it, from home, tap
Apps > Settings > Lock Screen and Security > Secure lock settings, and then tap On/Off next to Make pattern visible to turn it off.
Note: To change your unlock screen pattern, from home, tap Apps > Settings > Lock Screen and Security > Screen lock type.
Personal Settings 241
Use a Screen Unlock PIN
1. From the Screen lock type menu, tap PIN.
2. Enter a PIN, tap Continue, re-enter your PIN, and tap OK to save the setting.
The screen lock is set
If you fail to enter the correct PIN after five attempts, you will be prompted to wait for 30 seconds before you can try again.
Use a Screen Unlock Password
1. From the Screen lock type menu, tap Password.
2. Enter a password with at least 4 characters, including at least one letter, tap Continue, and then enter your password again to confirm it.
The screen lock is set.
If you fail to enter the correct password after five attempts, you will be prompted to wait for 30 seconds before you can try again.
Important: To protect your phone and data from unauthorized access, it is recommended that you use the screen unlock password (highest security). It is also recommended that you frequently change your password to ensure the safety of your phone and personal data.
Use a Fingerprint Screen Lock
With a Fingerprint screen lock, swipe your finger over the Home key.
Note: Before using the Fingerprint screen lock option, you will need to register your fingerprint on your phone.
1. From the Screen lock type menu, tap Fingerprints.
2. Follow the prompts to set up your fingerprints.
Note: Fingerprint recognition uses the unique characteristics of each fingerprint to enhance the security of your device. The likelihood of the fingerprint sensor confusing even small areas of two different fingerprints is very low. But in rare cases, the sensor may recognize a fingerprint that is similar to a registered fingerprint.
Disable the Screen Lock
Follow the instructions below to turn off your current screen lock.
1. From home, tap Apps > Settings > Lock screen and security .
The lock screen and security menu opens.
2. Tap Screen lock type.
Personal Settings 242
The Screen lock settings menu opens.
3. Draw your unlock screen pattern, enter your PIN or password, or scan your fingerprint.
4. Tap None.
The screen lock is disabled.
Device Security
Configure security for your phone.
1. From home, tap Apps > Settings > Lock screen and security .
The lock screen and security menu opens.
2. Tap On/Off next to Unknown sources to enable installation of non-Google Play applications.
Warning: Enabling installation of third-party applications can cause your device and personal data to be more vulnerable to attacks by unknown sources.
3. Tap Protect encrypted data and follow the prompts to encrypt all data on your device.
4. Tap Encrypt SD card and follow the prompts to encrypt all data on your optional memory card
(not included).
5. Tap Other security settings to configure the following options:
Make passwords visible: Display password characters briefly as you type them.
Security policy updates: Automatically or manually check for security policy updates.
Send security reports: Send security reports to Samsung via Wi-Fi for threat analysis.
Device administrators: Manage your device administrators and application installation privileges.
Storage type: Select a storage location for credential contents.
View security certificates : Display certificates in your device’s ROM and other certificates you have installed.
User certificates: View user certificates.
Install from device storage: Install a new certificate from storage.
Clear credentials: Erase the credential contents from the device and reset the password.
Trust agents: Perform selected actions when trusted devices are connected.
• To view Trust agents, set up a screen lock (Password, PIN, Pattern, or Fingerprint). For
more information, see Screen Lock .
Personal Settings 243
Pin windows: Pin an app on your device screen, preventing access to other features of your phone.
Usage data access : View the applications that can access your device’s usage history.
Notification access: View the applications that can access notifications you receive on your phone.
Do not disturb permission: View which apps have permission to change the Do not disturb settings.
Privacy and Safety
Privacy and safety features include locating methods and emergency messaging. The following settings are available.
Privacy and Safety Setting Description
Location
App permissions
Private mode
Report diagnostic info
Send SOS messages
Select the method used to estimate your location. You can also view the apps that have requested your location and review their history logs.
Control which apps have permission to access and modify information on your device.
Private mode allows you to hide and protect content you want to keep private. You must configure a security lock to use Private mode.
You can choose to enable reporting of diagnostic info when your phone experiences technical problems.
Enable SOS messages to quickly send an alert to your emergency contacts by pressing the Power key three times.
Personal Settings 244
Access Privacy and Safety Settings
■ From home, tap Apps > Settings > Privacy and safety .
The Privacy and safety menu opens.
Location
Some apps, such as Google Maps, may require one or more location services be turned on for full functionality.
Locating Method
Before using any features that require location assistance, you must enable your devi ce’s location services.
Personal Settings 245
1. From home, tap Apps > Settings > Privacy and safety .
2. Tap Location.
3. Tap On/Off to turn on Location services.
4. Tap Locating method to select how your location is determined:
GPS, Wi-Fi, and mobile networks: Use GPS, Wi-Fi, and mobile networks.
Wi-Fi and mobile networks: Use Wi-Fi and mobile networks (no GPS).
GPS only: Use GPS only.
5. Tap Improve accuracy to use other connections for determining your location:
Wi-Fi scanning: Allow apps and services to scan for Wi-Fi networks automatically, even when Wi-Fi is turned off.
Bluetooth scanning: Allow apps to scan for and connect to nearby devices automatically through Bluetooth, even when Bluetooth is turned off.
Recent Location Requests
Apps that have requested your location are listed under Recent location requests.
Personal Settings 246
1. From home, tap Apps > Settings > Privacy and safety .
2. Tap Location.
3. Tap On/Off to turn on Location services.
4. Tap an entry under Recent location requests to view the app’s settings.
Location Services
Google uses Location History to store and use your device’s most recent location data. Google apps, such as Google Maps, can use this data to improve your search results based on places that you have visited.
1. From home, tap Apps > Settings > Privacy and safety .
Personal Settings 247
2. Tap Location.
3. Tap On/Off to turn on Location services.
4. Tap Google location history and sign in to your Google Account for more options.
App Permissions
Control which apps have permissions to use certain features of your device.
1. From home, tap Apps > Settings > Privacy and safety .
2. Tap App permissions.
3. Tap the following features to see which apps have permission to access them:
Body sensors
Calendar
Camera
Contacts
Location
Microphone
Phone
SMS
Storage
Additional permissions
Personal Settings 248
4. Tap On/Off next to each app to enable or disable permissions for that feature.
Private Mode
Private mode allows you to hide and protect content you want to keep private using supported apps. You must configure a security lock to use Private mode.
Activate Private Mode
1. From home, tap Apps > Settings > Privacy and safety .
2. Tap Private mode.
3. Tap On/Off to turn on Private mode.
4. Follow the prompts to set security for Private mode.
Report Diagnostic Info
You can choose to enable reporting of diagnostic info when your phone experiences technical problems.
Personal Settings 249
Enable Report Diagnostic Info
1. From home, tap Apps > Settings > Privacy and safety .
2. Tap Report diagnostic info.
3. Read the consent information and tap Yes to enable.
Send SOS Message
Enable SOS messages to quickly send an alert to your emergency contacts by pressing the Power key three times.
Configure SOS Messages
1. From home, tap Apps > Settings > Privacy and safety .
Personal Settings 250
2. Tap Send SOS messages.
3. Tap On/Off to activate SOS messaging.
4. Read the Terms and conditions and agree in order to activate SOS messaging.
5. Follow the prompts to set up emergency contacts and enable SOS messaging features.
Easy Mode
Easy mode provides a simpler experience using your phone, with a simpler home screen layout and simpler app interactions. If you are a first-time smartphone user, or just to want to simplify the operation of your phone, you can turn on Easy mode at any time.
Easy Mode Overview
The following Easy mode options may be configured:
Easy mode Option Description
Standard mode
Easy mode
Use the standard home screen layout.
Use a simpler home screen layout and straight forward application interactions. The font size Large will be applied throughout the device.
Enable Easy Mode
1. From home, tap Apps > Settings > Easy mode.
2. Tap Easy mode, and then select the apps you want to use from the Easy applications list.
Personal Settings 251
3. Tap Done to apply your Easy mode settings.
Return to Standard Mode
You can use the Easy mode Settings menu to return to Standard mode.
1. From home, swipe the screen to the left and tap Settings > Easy mode .
2. Tap Standard mode and then tap Done.
Accessibility Settings
The Accessibility menu lets you enable and manage accessibility-related applications.
Accessibility Settings Overview
The following Accessibility options may be configured:
Accessibility Option Description
Vision
Hearing
Dexterity and interaction
Direction lock
Direct access
Notification reminder
Answering and ending
calls
Single tap mode
Manage accessibility
Configure accessibility features for vision.
Configure accessibility features for hearing and sounds.
Configure accessibility features for handling and interactions with the phone.
Unlock the screen by swiping in a series of directions.
Open your accessibility settings by pressing the Home key three times in quick succession.
Set the phone to beep or vibrate at set intervals to remind you of any unread notifications from selected applications.
Answer calls by pressing the Home key, and end calls by pressing the
Power key.
Dismiss or snooze alarms, calendar events, and timer alerts, and answer or reject incoming calls with a single tap.
Import and export your accessibility settings, or share them with other devices.
Configure other accessibility services, if installed. Services
Personal Settings 252
Access Accessibility Options
1. From home, tap Apps > Settings > Accessibility .
2. Set available accessibility options.
Your accessibility settings are applied and saved.
Vision Accessibility Settings
Your phone offers many features to assist users who are blind or low-vision.
1. From home, tap Apps > Settings > Accessibility .
2. Tap Vision to configure options:
Voice Assistant: Enable the Voice Assistant feature and configure options. When Voice
Assistant is on, your phone speaks descriptions of items you tap or activate on your phone, to help blind and low-vision users. When Voice Assistant is turned on, you may need to use a double-tap to select items, because a single tap is used to trigger Voice Assistant.
Voice Assistant help: View tutorials on using Voice Assistant.
Dark screen : Keeps your phone’s screen turned off at all times. When Dark screen is enabled, double-press the Power key to turn it on or off while using your phone.
Rapid key input: Release your finger to enter a selection, instead of double-tapping it. By default, when you have Voice Assistant turned on, you must double-tap items on the screen to select them. If you turn on Rapid key input, you can tap and release your finger to select and item instead of double-tapping.
Speak passwords: The phone reads out characters entered in password fields. Use caution with this feature, because others near you will be able to hear your passwords.
Personal Settings 253
Text-to-speech options: Configure options for converting text to speech.
Accessibility shortcut: Quickly turns on accessibility features by pressing and holding the
Power key until you hear a sound or feel a vibration, and then pressing and holding with two fingers until you hear an audio confirmation.
Voice Label: Write voice recordings to NFC tags to provide information about nearby objects.
Font size: Choose the size of tex t for your phone’s screens.
High contrast fonts: Adjust the color and outline of fonts to increase the contrast with the background.
High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background.
Show button shapes: Show buttons with shaded backgrounds to make them stand out.
Magnifier window: Magnify content shown on the screen.
Magnification gestures: Control zoom and pan options with specific gestures such as tripletapping, double pinching, and dragging two fingers across the screen.
Grayscale: Display screens in grayscale instead of color.
Negative colors: Screen colors are reversed.
Color adjustment: Adjusts the color of the screen if you have difficulty reading the screen because of the color. Follow the prompts to fine-tune screen colors.
Hearing Accessibility Settings
Your phone offers many features to assist users who are deaf or hearing-impaired.
1. From home, tap Apps > Settings > Accessibility .
2. Tap Hearing to configure options:
Sound detectors: Vibrate when the phone detects a baby crying or doorbell ring.
Flash notification: Flash the camera light when you receive notifications or when alarms sound. Turn the device over to stop the flashing.
Turn off all sounds: Sounds made by the phone during taps, selections, notifications, are muted.
Hearing aids: Automatically adjusts to attempt to improve the sound quality for use with hearing aids.
Samsung subtitles (CC): Displays Samsung subtitles where available. Tap On/Off to turn the option on or off, and then configure options.
Google subtitles (CC): Displays Google subtitles where available. Tap On/Off to turn the option on or off, and then configure options like Language, Text size, and Caption style.
Personal Settings 254
Left/right sound balance: Adjust the sound sent to the left and right when using earphones.
Mono audio: Enable or disable the compression of stereo audio into a single mono audio stream for use with a single earphone.
Dexterity and Interaction Settings
Your phone offers many features to improve accessibility related to the way you interact with touch and movement.
1. From home, tap Apps > Settings > Accessibility .
2. Tap Dexterity and interaction to configure options:
Universal switch: Use customizable switches to interact with your phone and to select items on the screen. Set your personal interaction method by connecting external accessories, tapping the screen, or using the front camera to detect the rotation of your head, the opening of your mouth, and the blinking of your eyes.
Assistant menu: Assistant menu can improve phone accessibility by providing quick access to important functions. A shortcut appears on all screens to give you access to the
Assistant menu. Tap Assistant menu to configure options:
• Tap On/Off beside Assistant menu to turn the feature on or off. When you turn on
Assistant menu, Single tap mode is also enabled.
• Dominant hand: Choose whether the Assistant menu displays on the left or right side of the screen
• Edit: Re-order or remove items from the Assistant menu.
• Assistant plus: When turned on, Assistant plus displays contextual menu options for some apps in Assistant menu. Not all apps support this option. Tap Assistant plus, and then tap On/Off to turn the option on or off. After you turn on Assistant plus, enable or disable apps to use with Assistant plus.
• Touchpad size : Choose a size for touchpads for use in your phone’s screens.
• Cursor size: Choose the size of cursors, to display on the screen.
• Cursor speed: Choose a speed for cursor blinks.
• Zoom percentage: Set the percentage of zooming in when using Assistant menu.
• Magnifier size: Set the size of magnification when using Assistant menu.
Easy screen turn on: Move your hand over the screen to turn it on when the phone is face up on a stable surface.
Press and hold delay: Choose how long your phone waits during a touch and hold gesture on the screen, before continuing with the touch and hold action.
Personal Settings 255
Interaction control: Control how your phone interprets motions and screen touches. To turn
Interaction control on or off at any time, press and hold the Home key and the down Volume key at the same time. When Interaction control is on, you can use motions to control your phone, and screen timeout is turned on. You can also block areas of the screen from touch interaction. Automatic screen rotation and hard-key functions (Power/Lock key, Volume key, etc.) will be turned off, and app notifications will only be shown in the notification panel and status bar.
Configure Other Accessibility Settings
Your phone offers many features to improve phone accessibility.
1. From home, tap Apps > Settings > Accessibility .
2. Configure additional accessibility options:
Direction lock: Unlock the screen by swiping in a series of directions.
Direct access: Access common accessibility settings from any screen by pressing the Home key rapidly 3 times in a row.
Notification reminder: Phone beeps at set intervals to remind you of unread notifications.
Answering and ending calls: Select options for answering and ending calls.
• Pressing the Home key: Answer calls by pressing the Home key.
• Using voice commands : Say “Answer” or “Reject” to answer or reject calls with your voice.
• Pressing the Power key: End calls by pressing the Power key.
Single tap mode: When enabled, you can use a single tap to dismiss or snooze alarms, notifications and alerts, and answer or reject calls.
Manage accessibility: Choose settings for exporting, updating, and sharing the accessibility settings as a file.
Note: Additional accessibility services you have installed are displayed under the Services heading.
Accounts
The Accounts settings menu lets you add and manage all your email, social networking, and picture and video sharing accounts.
Personal Settings 256
Set Up a New Account
1. From home, tap Apps > Settings > Accounts .
2. Tap Add account.
An Add account window appears.
3. Tap an account type and then follow the prompts to add the required account information.
The account is added to the accounts list.
Manage Existing Accounts
1. From home, tap Apps > Settings > Accounts .
2. Tap the account type to see the existing accounts.
The account settings menu appears.
3. View and configure your account settings as desired.
The account options are updated.
Backup and Reset
Your phone’s Backup and reset menu lets you back up your phone’s data and settings to Google servers before resetting your phone to the original factory settings. The Factory data reset erases all data from the phone’s application storage, including:
● Your Samsung account
● Your Google Account
Personal Settings 257
● All other email and social networking accounts
● System and application data and settings
● Downloaded applications
Backup and Reset Overview
The following options are available in the Back up and reset menu:
Backup and Reset Option Description
Open Smart Switch
Back up my data
Restore
Back up my data
Backup account
Automatic restore
Transfer content from your old device to this device.
Enable backup for application data, Wi-Fi passwords, and other settings to your Samsung account.
When reinstalling an application, backed up settings and data will be restored from your Samsung account.
Enable backup for application data, Wi-Fi passwords, and other settings to your Google Account.
Select the Google Account used to back up data.
When reinstalling an application, backed up settings and data will be restored from your Google Account.
Auto restart
Reset settings
Optimize your device by restarting it automatically at set times. The device only restarts if it is not in use and battery power is more than 30%.
Reset your device to its factory default settings, resetting everything except the security, language, and account settings. Personal data is not affected
Reset network settings
Reset Wi-Fi, Mobile data, and Bluetooth settings with Reset network settings.
Factory data reset Reset all settings and delete all data on phone.
● Performing a factory data reset erases all data on the phone. It is recommended that you back up important data before performing a factory data reset.
● Erased information cannot be restored. Only erase data after you are sure you have saved everything you need.
Personal Settings 258
Access Backup and Reset Options
1. From home, tap Apps > Settings > Backup and Reset .
The Backup and reset menu opens.
2. Set options.
The backup and reset settings are applied and saved.
If you are performing a Factory data reset, follow the prompts to confirm the data removal.
The phone will erase all data and reboot.
Smart Switch
Transfer content from your old device to this device.
Personal Settings 259
1. From home, tap Apps > Settings > Backup and Reset .
2. Tap Open smart switch, and then follow the prompts.
Samsung Account
Enable backup of your information to your Samsung account.
1. From home, tap Apps > Settings > Backup and Reset .
2. Configure these options:
Back up my data: Enable back up of your phone log, messages and more through your
Samsung account.
Restore: Use your Samsung account to restore your backup data.
Personal Settings 260
Google Account
Enable backup of your information to Google servers.
1. From home, tap Apps > Settings > Backup and Reset .
2. Configure these options:
Back up my data: Enable back up of application data, Wi-Fi passwords, and other settings to
Google servers.
Backup account: Select a Google Account to be used as your backup account.
Automatic restore: Enable automatic restoration of settings from Google servers. When enabled, backed-up settings are restored when you reinstall an application.
Auto Restart
Optimize your device by restarting it automatically at set times. The device only restarts if it is not in use and battery power is more than 30%.
Note: Any unsaved data is lost when the device restarts.
To enable Auto restart:
Personal Settings 261
1. From home, tap Apps > Settings > Backup and Reset .
2. Tap Auto restart.
3. Tap On/Off to activate Auto restart, and then set the following parameters:
Time: Set the time of day to restart your device.
Days: Select the day of the week to automatically restart your device.
Reset
Restore your device to its default settings.
Reset Settings
You can reset your device to its factory default settings, which resets everything except the security, language, and account settings. Personal data is not affected.
Personal Settings 262
1. From home, tap Apps > Settings > Backup and Reset .
2. Tap Reset settings.
3. Tap Reset settings, and confirm when prompted.
Reset Network Settings
You can reset Wi-Fi, Mobile data, and Bluetooth settings with Reset network settings.
1. From home, tap Apps > Settings > Backup and Reset .
2. Tap Reset network settings.
3. Tap Reset settings, and confirm when prompted.
Personal Settings 263
Factory Data Reset
You can reset your device to factory defaults, erasing all data from your device.
This action permanently erases ALL data from the device, including Google or other account settings, system and application data and settings, downloaded applications, as well as your music, photos, videos, and other files. Any data found on an external SD card is not affected.
Note: When you sign in to a Google Account on your device, Factory Reset Protection is activated. This
If you reset your device to factory default settings with the Factory Reset Protection (FRP) feature turned on, you must enter the user name and password for a registered Google Account to regain access to the device. You will not be able to access the device without the correct credentials.
Warning: If you reset your Google Account password, you must wait 72 hours after changing your password to perform a factory data reset on your device.
Before resetting your device:
1. Verify that the information you want to keep has transferred to your storage area.
2. Log in to your Google Account and confirm your user name and password.
To reset your device:
1. From home, tap Apps > Settings > Backup and Reset .
2. Tap Factory data reset.
3. Tap Reset device and follow the prompts to perform the reset.
4. When the device restarts, follow the prompts to set up your device.
Personal Settings 264
System Settings
The following topics detail your phone’s system settings options, including language and input, battery, storage, date and time, and more.
Language and Input Settings
Your phone’s language and input settings let you select a language for the phone’s menus and keyboards, select and configure keyboard s ettings, configure speech input settings, and set your phone’s mouse/trackpad options.
Language and Input Settings Overview
You can set the following options in the Language and input settings menu:
Language and Input Setting Description
Language
Default keyboard
Samsung keyboard
Google voice typing
Text-to-speech
Pointer speed
Set the language for your display and menus.
Set the default method for entering text.
Set Samsung keyboard options.
Set options for Google Voice text entry.
Set text-to-speech options.
Set the speed of the pointer for a mouse/trackpad.
System Settings 265
Access Language and Input Setting Options
1. From home, tap Apps > Settings > Language and input .
The Language and input settings menu opens.
2. Set options.
The language and input settings are applied and saved.
Select the Default Language for Your Phone
1. From home, tap Apps > Settings > Language and input .
2. Tap Language.
3. Tap an available language.
Language and Input Options
Some of the language and input options are detailed below.
1. From home, tap Apps > Settings > Language and input .
2. Set options:
Language: Tap a language to assign it.
Default keyboard: Tap an input method to set it as the default.
Samsung keyboard: Configure your keyboard options.
Google voice typing: Configure your options, including language detection.
System Settings 266
Text-to-speech: Tap a settings option and follow the prompts.
Pointer speed: Drag the bar to adjust the speed, and then tap OK.
Battery Settings
Monitor your phone’s battery usage through this settings menu. View which functions are consuming your battery’s charge and at what percentage. You can also display the battery charge remaining as a percentage on the status bar.
1. From home, tap Apps > Settings > Battery .
2. Tap Battery for options:
Battery usage: View battery usage since the battery was last fully charged.
Power saving mode: Save batter y power by limiting your device’s performance, limiting vibration feedback, and restricting location services and most background data.
Ultra power saving mode: Save battery power by applying a simplified grayscale theme to your Home screen and limiting the number of usable apps.
Detail: View details on apps that have an abnormal amount of battery usage.
Percentage on status bar: Display the battery charge percentage next to the battery icon on the Status bar.
Fast cable charging: Charge the battery more quickly.
Power Saving Mode
Save battery power by activating Power saving mode, which reduces or turns off certain features to decrease battery consumption.
System Settings 267
Turn On Power Saving Mode
1. From home, tap Apps > Settings > Battery .
2. Tap Power saving mode.
3. Tap On/Off to enable Power saving mode.
Power saving mode is activated.
4. Tap Start power saving to enable Power saving mode immediately, or at a selected percentage of battery power.
Ultra Power Saving Mode
Conserve power and extend your phone’s battery life by using a minimal home screen layout, limiting the number of usable apps, turning off mobile data when the screen is off, and turning off connectivity features such as Wi-Fi and Bluetooth.
System Settings 268
Turn On Ultra Power Saving Mode
1. From home, tap Apps > Settings > Battery .
2. Tap Ultra power saving mode.
3. Tap On/Off to enable Ultra power saving mode.
Ultra power saving mode is activated.
Turn Off Ultra Power Saving Mode
■ From home, tap More > Turn off Ultra power saving mode.
The phone returns to normal power mode.
Storage Settings
The Storage settings menu lets you manage internal storage on your phone.
Storage Settings Overview
The sound settings menu allows you to configure the following options:
System Settings 269
Storage Device
Internal storage
Description
● Total space: View the total space/free space in your phone’s memory.
● Available space: The amount of storage space currently available.
● System memory: The minimum amount of storage space required to run the system.
● Used space: The amount of storage space currently being used.
● Other: e space used by app data, downloaded files, and Android system files.
● Cached data: The amount of data currently cached.
● Explore: Launch My Files to view content stored on your device.
SD card
Note: This category is available only if an optional SD card is installed.
● Unmount: Unmount the SD card to safely remove it.
● Format: Delete all data on the SD card.
Access Storage Settings
1. From home, tap Apps > Settings > Storage .
2. View memory usage for the different types of information stored in your phone’s memory. Tap an item for more information.
System Settings 270
microSD Card
A microSD
™
memory card is an optional accessory (not included) that allows you to store images, videos, music, documents, and other data on your phone.
Important: You can damage a microSD card by improper installation. Please be careful when inserting, removing, or handling it.
Note: To improve performance and reliability with High-definition video recording and playback, it is recommended you use a memory card (SD Card) that is both rated as at least a Class 10 and provides a high read speed.
View microSD Card Memory
Use the following procedure to view memory usage information for an optional installed microSD card
(not included).
■ From home, tap Apps > Settings > Storage .
The total and available memory space will be displayed.
Format a microSD Card
Formatting a microSD card permanently removes all files stored on the card.
System Settings 271
1. From home, tap Apps > Settings > Storage .
2. Tap SD card > Format > Format.
Note: Formatting erases all the data on an installed microSD card, after which the files CANNOT be retrieved. To prevent the loss of important data, please check the contents before you format the card.
Unmount a microSD Card
When you need to remove an optional installed microSD card, you must unmount the card first to prevent corrupting the data stored on it or damaging the card.
1. From home, tap Apps > Settings > Storage .
System Settings 272
2. Tap SD card > Unmount.
Date and Time Settings
Use the Date and Time settings menu either to automatically use the network-provided date and time or manually set these values, as well as select time and date format options.
Date and Time Overview
The following Date and time options may be configured:
Date and Time Options Description
Automatic date and time
Set date
Set time
Set the date, time, and time zone automatically via the connected wireless network.
Set the date manually (only available when Automatic date and time option is disabled).
Set the time manually (only available when Automatic date and time option is disabled).
Set the time zone manually (only when Automatic time zone is disabled). Select time zone
Use 24-hour format Enable or disable 24-hour time format.
Access Date and Time Options
1. From home, tap Apps > Settings > Date and time .
System Settings 273
2. Set available date and time options.
Your date and time settings are applied and saved.
Help
The Help menu provides tips and guidelines to help you use your phone.
Access Help
1. From home, tap Apps > Settings > Help .
The Help menu and topics appear.
2. Tap on a topic to view its contents.
3. Tap Search to search for a topic.
Activate This Device
The Activate this device menu lets you activate a new phone or use additional self-service options such as checking the status of an in-service phone.
System Settings 274
1. From home, tap Apps > Settings > Activate this device .
The Self Service menu appears.
2. Follow the prompts to activate your phone or review your summary.
Your phone activates. If already activated on an account, you will see a usage and plan summary.
System Update
The System Update menu provides settings for keeping your phone up-to-date with the latest software.
System Settings 275
Access System Update
■ From home, tap Apps > Settings > System Update .
The System Update menu appears.
For details about updating your phone, see Update Your Phone .
About Device
The About device menu lets you access important phone information, search for and apply updates, and view legal and safety information.
About Device Overview
The following About device items may be reviewed or set:
About Device Item Description
Software version
Hardware version
Check your current software version.
Check your current hardware version.
System Settings 276
About Device Item
Status
Description
Check your phone’s status.
● Battery status and level
● SIM card status (network, signal strength, mobile network type, service state, roaming, mobile network state, and phone number)
● IMEI information (MIN, PRL version, MEID, IMEI, and ICCID)
● IP address
● Wi-Fi MAC address
● Bluetooth address
● Up time
● Device status
Legal information
Device name
Review various types of important legal information, including Open source licenses, Google legal information, System WebView licenses,
Wallpapers, Samsung legal information, and the Privacy Alert.
Change the name of your device (other devices see this name when using Mobile hotspot or Bluetooth).
Check the phone’s model number.
Check the Android version number.
Model number
Android version
Android security patch level
Check the Android security patch level.
Baseband version
Kernel version
Check the phone’s baseband version.
Check the phone’s kernel version.
Build number Check the current phone build number.
SE for Android status Check the phone's SE for Android status.
Security software version Check the phone's security software version.
KNOX version
FCC certification
Check the current KNOX version.
Check the phone's FCC certification.
System Settings 277
About Device Item
RATED
Description
Check the phone's voltage rating.
Battery capacity Check the phone's battery capacity.
Access About Device Options
1. From home, tap Apps > Settings > About device .
2. Select or view available options.
Your phone information is displayed.
System Settings 278
Getting Help
The following set of topics will cover troubleshooting tips, phone specifications, and how to contact Sprint and manage your wireless service.
279
For Assistance
The following topics address areas of support for your phone, including troubleshooting, specifications, account information, warranty information, and customer service contact information.
Troubleshooting
Check the questions and answers below for troubleshooting solutions for common phone issues.
Check Here First
Question: Phone freezes/operation is unstable.
Answer: Turn the phone on again. If you are unable to turn the phone off, remove and replace the
Battery, and then turn the phone on again. Data that was being edited is erased after your phone is powered on again.
Question: Operation is unstable after a new application was installed.
Answer: The newly installed application may be the cause. Uninstall the application in Safe mode.
See Uninstall an App . To turn the phone on in Safe mode:
Press and hold the Power/Lock key > touch and hold Power off, read the disclaimer for safe mode, and then tap OK.
• After turning the phone on in Safe mode, "Safe Mode" appears at lower left.
• After restarting in Safe mode, your phone can be powered on as usual.
• Before turning the phone on in Safe mode, it is recommended that you back up important data.
• By powering the phone on in Safe mode, added widgets may be deleted.
Question: Cannot use phone, mail, or Internet.
Answer 1: Check whether you are where signal is weak or out of service area.
Answer 2: Power the phone on again.
Answer 3: Is the phone in Airplane mode? To check that Airplane mode is canceled:
From home, tap Apps > Settings > Airplane mode .
Answer 4: Is data communication disabled? To check that data communication is enabled:
From home, tap Apps > Settings > Data usage > Mobile data.
Answer 5: Is a disabled access point set? To reset to initial settings:
For Assistance 280
From home, tap Apps > Settings > Mobile networks > Access Point Names >
More > Reset to default.
Question: Battery level goes down quickly.
Answer: Are you where signal is weak or have been out of service area for a long period? Calling where signal is weak or being out of service area uses a lot of Battery.
Question: Cannot install applications.
Answer: Applications cannot be installed with only a little free space on the phone or SD card. To
check free space, see Storage Settings . Applications not supported by your phone cannot be
installed.
Question: Cannot unlock screen.
Answer: Power the phone on again. If you are unable to turn the phone off, remove and replace the
Battery, and then power the phone on again. Data that was being edited is erased after the phone is powered on again.
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding help.
Sprint Account Passwords
You will need to create passwords to protect access to your personal account information, your voicemail account, and your data services account. As a Sprint customer, you enjoy unlimited access to all your information.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you sign on to sprint.com/mysprint . (Click Register and follow the prompts to get started.) If you are not the account owner (if someone else receives the bill for your Sprint service), you can get a sub-account password at sprint.com/mysprint .
Voicemail Passcode
You will create your voicemail passcode when you set up your voicemail. See Voicemail Setup for more
information on your voicemail passcode.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control access and authorize purchases.
For more information, or to change your passwords, sign on to sprint.com/mysprint .
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
For Assistance 281
Online: sprint.com/mysprint
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
● Shop for the latest Sprint phones.
● View available Sprint service plans and options.
● Learn more about data services and other products like games, ringtones, screen savers, and more.
From Your Sprint Phone
1. From home, tap Phone > Keypad.
2. Do any of the following:
Tap * 2 ( ), and then tap or get answers to other questions.
to access a summary of your Sprint service plan
Tap * 3 ( ), and then tap
Zone to make a payment.
Tap * 4 ( ), and then tap to check minute usage and account balance.
Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance from your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential, business, and government listings; movie listings or show times; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
■ From home, tap Phone > Keypad, tap 4 1 1 ( to access the “Pay My Bill” section of Sprint
), and then tap .
For Assistance 282
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place calls billed to a local telephone calling card or third party.
■ From home, tap Phone > Keypad, tap 0 ( ), and then tap .
For more information or to see the latest in products and services, visit us online at sprint.com/mysprint .
Copyright Information
©2016 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademarks of their respective owners.
WARNING! This product contains chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please call 1-800-SAMSUNG (726-7864).
Note: Water-resistant and dustproof based on IP68 rating, which tests submersion up to 5.0 feet for up to
30 minutes.
Intellectual Property
All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation and other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.
Open Source Software
Some software components of this product incorporate source code covered under GNU General Public
License (GPL), GNU Lesser General Public License (LGPL), OpenSSL License, BSD License and other open source licenses. To obtain the source code covered under the open source licenses, please visit: opensource.samsung.com
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE
ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT “AS IS”, AND
SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH
RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE
PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION
OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP
OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE
PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT
PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE
For Assistance 283
CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER
WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY
DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR
ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL
OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.
Modification of Software
SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY
YOUR EDITING OF REGISTRY SETTINGS, OR YOUR MODIFICATION OF OPERATING SYSTEM
SOFTWARE.
USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND
APPLICATIONS TO WORK IMPROPERLY. YOUR CARRIER MAY NOT PERMIT USERS TO
DOWNLOAD CERTAIN SOFTWARE, SUCH AS CUSTOM OS.
Samsung KNOX
Samsung KNOX
™ is Samsung’s security platform and is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may be required. For more information about KNOX, please refer to: samsung.com/us/knox [030115]
Samsung Electronics America (SEA), Inc.
Address:
85 Challenger Road
Ridgefield Park,
New Jersey 07660
Phone:
1-800-SAMSUNG (726-7864)
Internet Address: samsung.com
©2016 Samsung Electronics America, Inc. Samsung, Samsung Galaxy, Multi Window, S Health, S Voice,
Samsung Milk Music, and Smart Switch are all trademarks of Samsung Electronics Co., Ltd.
Note: Screen images are simulated. Appearance of device may vary.
Do you have questions about your Samsung Mobile Device?
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response
System) at: samsung.com/us/support
The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory. The available capacity may change when you upgrade the device.
Nuance
®
, VSuite
™
, T9
®
Text Input, and the Nuance logo are trademarks or registered trademarks of
Nuance Communications, Inc., or its affiliates in the United States and/or other countries.
For Assistance 284
The Bluetooth
® word mark, figure mark (stylized “B Design”), and combination mark (Bluetooth word mark and “B Design”) are registered trademarks and are wholly owned by the Bluetooth SIG. microSD
™
and the microSD logo are Trademarks of the SD Card Association.
Google, the Google logo, Android, the Android logo, Google Play, Gmail, Google Mail, Google Maps,
Google Music, Google Now, Chrome, Google Hangouts, Picasa, YouTube, and other marks are trademarks of Google Inc.
Wi-Fi is a registered trademark of the Wireless Fidelity Alliance, Inc.
Amazon, Kindle, Fire and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
Microsoft, Encarta, MSN, and Windows are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
Legal Information
Important legal information can be accessed in writing on the mobile device or at samsung.com
READ THIS INFORMATION BEFORE USING YOUR MOBILE DEVICE.
Samsung Limited Warranty - This product is covered under the applicable Samsung Limited Warranty
INCLUDING ITS DISPUTE RESOLUTION PROCEDURE and your right to opt out of arbitration within 30 calendar days of the first consumer purchase. You may opt out by either sending an email to [email protected]
with the su bject line “Arbitration Opt-Out” or by calling 1-800-
SAMSUNG (726-7864) . For more detailed procedures, please refer to the “Dispute Resolution
Procedures and Arbitration and OptOut” section of the Limited Warranty.
Full written terms and detailed information about the warranty and obtaining service are available on the device at: Settings > About device > Legal Information > Samsung legal or you may access the online version of the Health/Safety and Warranty guide for your device at:
English samsung.com/us/Legal/Phone-HSGuide
Spanish samsung.com/us/Legal/Phone-HSGuide-SP
The online version of the End User License Agreement (EULA) for your device can be found online at: samsung.com/us/Legal/SamsungLegal-EULA4
For Assistance 285
3-way Calling, 75
4G, 117
About Device, 276
Accessibility Settings, 252
Accessory Port, 7
Accounts
Add new, 257
Manage, 257
Settings, 256
Activation, 17, 274
Advanced Features, 235
Airplane Mode, 27, 197
Alarm, 169
Amazon, 181
Amazon Kindle, 181
Amazon Music, 181
Amazon Photos, 181
Amazon Video, 181
Answer a Call, 60
Application Manager, 215
Apps
Find and install, 34
Request refunds, 34
Uninstall, 35
Update, 35
Apps Settings, 215
Back Key, 6
Backup and Reset, 257
Battery
Power saving mode, 268
Settings, 267
Bluetooth
Connect, 141
Receive information, 143
Send information, 142
Settings, 195
Share pictures and videos, 156
Turn on or off, 139
Bookmark, 121
Brightness, 234
Browser
Bookmark, 121
History, 121
Launch connection, 120
Settings, 120
Index
Index
Tabs, 121
Calculator, 164
Calendar, 164
Add event, 165
Settings, 218, 219, 220
Sync Exchange ActiveSync calendar, 168
View events, 166
Call
Settings, 227
Call Forwarding, 76
Call Log
Make call from, 64
Call Waiting, 74
Caller ID, 73
Calling
International Dialing, 228
US Dialing, 228
Camera, 145
Settings, 159
Take a picture, 147
Viewfinder, 145
Car Kit
Connect, 141
Charger/Accessory Port, 7
Chrome, 122
Clock
Alarm, 169
Stopwatch, 170
Timer, 170
World Clock, 170
Conference Calling, 75
Contacts, 80
Add contact, 80
Delete, 85
Edit, 84
Favorites, 85
Groups, 86
Import, 90
Make call from, 63
Profile sharing, 89
Save a phone number, 82
Settings, 221
Share, 87
View, 82
Data Services, 117
286
Password, 281
Status indicators, 119
User name, 117
Data Usage Settings, 199
Date Settings, 273
Default Applications, 217
Dexterity and Interaction Settings, 255
Drag, 15
Drive (App), 171
DTMF Tones, 228
Easy Mode, 251
Editing Text, 30
Add account, 108
Add Exchange ActiveSync account, 110
Delete account, 113
Manage inbox, 113
Send Gmail, 100
Send message, 111
Settings, 222
Setup, 107
Share pictures, 154
View and reply, 112
Emergency Numbers, 58
Enhanced 9-1-1 (E 9-1-1), 59
Enter Text, 27
Exchange ActiveSync
Add account, 110
Features, 115
Extended Home Screen, 44
Facebook, 123
Favorites, 85
Files
Transfer between phone and computer, 133
Finger Scanner
Fingerprint Screen Lock, 242
Flash, 7
Flick, 15
Folders, 54
Galaxy Apps, 181
Gallery, 148
View pictures and videos, 148
Global Roaming Mode, 127
Gmail
Archive threads, 104
Create account, 30
Delete threads, 105
Labels, 103
Mute threads, 104
Index
New messages, 101
Read and reply, 101
Read messages, 102
Report phishing, 105
Report spam, 105
Search, 105
Send message, 100
Share pictures, 154
Switch accounts, 106
Chrome, 122
Create account, 30
Drive, 171
Hangouts, 123
Photos, 175
Search, 171
Settings, 230
Sign in, 32
Google Maps, 174
Google Play
Find and install apps, 34
Help, 36
Store, 33
Google Play Music, 182
Google Search, 171
Google Voice Typing, 29
Configuring, 30
Using, 29
Groups, 86
Hangouts, 123
Headset
Connect, 141
Headset Jack, 7
Hearing Accessibility, 254
Hearing Aids, 228
Help, 274
Home Screen, 43
Add Folders, 54
Add Shortcuts, 53
Add Widgets, 53
Customize, 52
Extended, 44
Hotspot, 137
Settings, 198
Import Contacts, 90
Incoming Call
Answer, 60
Reject, 61
Input Settings, 265
287
Instagram, 125
International Data Roaming, 130
International Dialing, 228
Internet
Settings, 224
Keyboard
Samsung keyboard, 28
Touchscreen, 27
Language Settings, 265
Lock Screen
Settings, 239
Lookout, 172
Maps, 174
Memo, 172
Memory, 270
Memory Card, 271
Messages
Settings, 225
Messaging, 92
Messenger, 125 microSD Card, 271
Format, 271
Unmount, 272
View available memory, 271
Microsoft Excel, 172
Microsoft OneDrive, 173
Microsoft PowerPoint, 173
Microsoft Word, 173
MirrorLink, 207
MMS
Send messages, 93
Mobile Hotspot, 137
Mobile Networks Settings, 201
Multimedia Messaging
Share pictures and videos, 155
Music
Google Play Music, 182
Sprint Music Plus, 185
My Files, 173
Navigation, 174
Google Maps, 174
Nearby Device Scanning, 205
NextRadio, 185
NFC and Payment, 202
Notification Icons, 46
Notification Panel, 47
Notifications, 46
Phone
Dialer, 57
Index
Phone Calls, 57
Answer, 59
Emergency numbers, 58
Using Call Log, 64
Using contacts, 63
Using phone keypad, 57
Phone Layout (illustration), 5
Phone Number
Save to contacts, 82
Phone Status, 276
Phone Update
PRL, 41
Profile, 40
Software, 38
Photos, 175
Pictures
Crop, 151
Rotate, 150
Share via Bluetooth, 156
Share via email, 154
Share via messaging, 155
Take with camera, 147
View, 148
Pinch, 16
Play Music, 182
Play Store, 33
Find and install apps, 34
Plus (+) Code Dialing, 128
Power Key, 5
Power Off, 13
Power On, 13
Power Saving Mode, 267, 268
Printing, 206
Privacy and Safety, 244
Private Mode, 249
PRL Update, 41
Reject Incoming Call, 61
Report Diagnostic Info, 249
Ringtone, 232
Rotate, 16
S Health, 176
S Voice, 178
Settings, 229, 230
Samsung Gear, 178
Samsung Keyboard, 28
Samsung Milk Music, 185
Samsung Pay, 178
Samsung+, 185
Save a Phone Number, 82
288
Screen Lock, 240
Screen Timeout, 234
Screen Unlock
Motion, 241
Swipe, 241
Screen Unlock Password, 242
Screen Unlock Pattern, 241
Screen Unlock PIN, 242
SD Card, 271
Search
Google, 171
Secure Credential Storage, 208
Security Settings, 239
Settings
Overview, 190
Setup Screens, 17
Share
Contacts, 87
SIM Card, 126
Slide, 15
Smart Manager, 213
SOS Message, 250
Sound Settings, 232
Speaker, 7
Spread, 16
Sprint 411, 282
Sprint Account
Management, 281
Passwords, 281
Sprint Fun & Games, 185
Sprint Music Plus, 185
Sprint Operator Services, 283
Sprint TV & Movies, 187
Sprint Worldwide Wireless Service, 126
Sprint Zone, 187
Status Bar, 44
Status Icons, 45
Stopwatch, 170
Storage
Settings, 269
Swipe, 15
System Update, 275
Tap, 13
Tap and Pay, 203
Tethering, 144
Tethering Settings, 199
Text Editing, 30
Text Entry, 27
Text Messaging
Index
Conversations, 98
Draft messages, 98
Notifications, 98
Send messages, 92
Themes, 237
Time Settings, 273
Timer, 170
Touch, 13
Touch and Hold, 14
Touchscreen
Keyboard, 27
Turn off, 37
Turn on, 37
TTY Mode, 78, 228
Turn Device Off, 13
Turn Device On, 13
Typing, 27
Uber, 180
Ultra Power Saving Mode, 268
US Dialing, 228
Video Camera
Record video, 148
Videos
Record, 148
Share via Bluetooth, 156
Share via messaging, 155
Share via YouTube, 158
View, 148
Vision Accessibility, 253
Visual Voicemail, 67
Listen to multiple messages, 69
Options, 69
Review, 68
Set up, 67
Settings, 70
Voice Typing, 29
Configuring, 30
Using, 29
Voicemail
Display name, 72
Greeting, 71
International, 129
Passcode, 281
Settings, 229
Setup, 66
Volume, 232
Key, 6
VPN, 207
Add connection, 209
289
Connect or disconnect, 210
Prepare for connection, 207
Secure credential storage, 208
Wallpaper, 52
Web
Launch connection, 120
Widgets, 53
Wi-Fi, 134
Settings, 193
Turn on and connect, 135
Wi-Fi Calling, 72
Settings, 192
World Clock, 170
YouTube, 188
Share videos, 158
Zoom, 16
Index 290
advertisement
* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project