advanced video
compression
digital dvr
recorder
mobile phone/
web ready
USER’S MANUAL
Model
DC8405-420 8 Channels/4 Cameras
DC8810-420 8 Channels/8 Cameras
500 GB
500
GB
or 1TB
DVR
night vision
indoor/outdoor
420 TVL cameras
introduction
thank you
Welcome
Thank you for choosing First Alert for your security needs!
For more than half a century, First Alert has made the home-safety and security products that make
your job easier. Our products are built to the highest standard which has earned us a leadership role
in the home-safety and security product categories. We are committed to serving our customers,
from the professionals who install our products, to the families and businesses who count on them.
First Alert has been helping families and businesses stay safe for over 50 years. By having a First
Alert Security System, you’re taking the first step in protecting your home or business from damage
or theft. We’re watching, even when you’re not.
This manual is written for the DVRs included in the DC8405-420 and DVR8810-420 security kits. It was
accurate at the time it was completed. However, because of our ongoing effort to constantly improve our
products, additional features and functions may have been added since that time and on-screen displays may
change. We encourage you to visit our website at www.brkelectronics.com to check for the latest manuals
(English and Spanish), firmware updates, downloads, other security camera products and announcements.
You’ll find this product line under Products >> Security Cameras >> Wired Cameras.
©2011 BRK Brands, Inc.
a Jarden Corporation company (NYSE:JAH)
www.brkelectronics.com
All rights reserved. Distributed by BRK Brands, Inc. 3901 Liberty Street Road, Aurora, IL 60504-8122. Due to continuing
product development, the product inside the packaging may look slightly different than the one on the package.
BRK Brands, Inc. is a subsidiary of Jarden Corporation (NYSE: JAH). To obtain warranty service, contact the Consumer
Affairs Division at 1-800-323-9005, Monday through Friday, 7:30 a.m. - 5 p.m., Central Standard Time.
Made in China
Page 2
introduction
key product features
Main Description
Eight channel H.264 digital video recorder with Internet remote
surveillance, motion detection, PTZ and alarm control suitable for
applications such as high-end residential - new or remodel, light
commercial, small business/retail, small warehouse or small grocery.
Product features
• H.264 Compression & Virus free Linux O/S
• Record, playback, mobile phone live view, backup, control, & remote access
• 500 GB or 1 TB SATA hard drive installed
• Supports smart phone live view & Email alarm
• Customizable Email alerts
• Supports 2-channel HD1 or 2-channel D1 and 6-channel
CIF Real-time simultaneous recording
• Supports 8-channel simultaneous playback
• User-friendly interface: DVR capable of providing 16 bit true color,
semi-transparent GUI with notes for selected menu items
• Advanced motion detection activated recording
• 24/7 Scheduled Recording
• Supports D1, HD1, CIF and QCIF for recording quality
• Network monitoring through internet access
• Supports USB or external DVD backup
• Hi-speed backup/upgrade/record via USB2.0
• PTZ camera control
• CMOS Color 420TVL cameras with 30 IR LED’s for up
to 50’ night vision and IP54 weather rating
Page 3
introduction
table of contents
Section
1
2
Description
Page #
Introduction
Safety
Product Overview
2-3
6
7
What is in the Box
7
DVR Controls
3
Front Panel
8
Back Panel
9
Remote Control
10
Mouse Controls
11
Camera Power Connections
12
Connecting Devices
12
Initial Setup - System Operation
4
System Start Up
13
Power On/Off
13
Main Menu Access (Quick Access Menu)
14
Password Setup and User Permissions
15
Camera Display Setup
16
Language, Date and Time
17
Display, Video/Audio
17
Language, Date/Time and Daylight Savings Time (DST)
17
Basic Operation
18
Recording
5
13
18
Configure Recording Options
18
Recording Schedule (Timer Recording)
18
Recording Schedule (TIMER RECORD) Example
19
Privacy Mask Field
19
Motion Detect Setup
19
Playback
20
Playback and Record Search
20
On-Screen Playback Controls
20
File List
21
Backup
21
HDD Management
21-22
Page 4
introduction
table of contents
Section
Description
Page #
Advanced Operation
22
Alarm
22-23
Alarm Setup
22-23
Email Setup
23
System Info and System Update
6
24
System Maintain
24
Upgrade Firmware
24
PTZ Setup and Control
25-26
Step 1: Connect your PTZ Camera to this DVR
25
Step 2: Configure PTZ Communication Settings
25
Step 3: Configure the Operation and Control of your PTZ Camera(s)
25
Step 4: Configure the CRUISE SETTING of your PTZ Camera
26
Remote Access
27
Network Setup for Remote Access
7
DHCP (Dynamic Host Configuration Protocol)
27
Static IP
27
UPnP (Universal Plug and Play)
28
PPPoE (Point-to-Point Protocol Over Ethernet)
28
DDNS (Dynamic Domain Name Service
29-30
Port Forwarding
30-32
Remote Surveillance
33
Remote Surveillance using Internet Explorer 8
34
Remote Surveillance Main Screen
35
Live Viewing Tab
36
37-38
Setup Tab
39
Setting, Maintenance and Host Info Tabs
40
Mobile Phone
41
Mobile Setup
41
Windows Mobile Pro (6.0 or later) OS Phones
41-42
Symbian (S60 3rd or later) OS Phones
43-44
Android 1.5 Mobile OS Phones
45-46
Apple iPhone on 3G Networks OS Phones
Blackberry OS 5.0 Phones (Curve 8900, Bold 9700, Tour 9630)
Appendix
9
33-34
Using Remote Surveillance
Playback Tab
8
27
47
48-49
50
Hard Drive Removal and Installation
50
Specifications
51
FAQ’s (Frequently Asked Questions)
52-53
Troubleshooting
54
Warranty
55
Page 5
safety
caution statements
safety precautions
•
•
•
•
•
•
Do not drop, puncture, or disassemble the cameras or DVR.
Do not tug on the power adapter. Use the plug to remove it from the wall.
Do not expose the cameras or DVR to high temperatures.
For your own safety, avoid using the DVR when there is a storm or lightning in your area.
Use the cameras and DVR with care. Avoid pressing hard on the cameras or DVR body.
Do not use power cable if it is damaged or crushed.
fcc compliance
FCC Compliance Class B Digital Device
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that the interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the following measures:
•
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that of the receiver.
Consult the dealer or an experienced radio or TV technician for help.
Notice: Only peripherals complying with FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals
or peripherals not recommended by First Alert / BRK Brands, Inc. is likely to result in interference to radio and TV reception. Changes or
modifications to the product, not expressly approved by First Alert / BRK Brands, Inc., could void the user’s authority to operate the equipment.
Important: The information shown in the FCC Declaration of Conformity paragraph below is a requirement of the FCC and
is intended to supply you with information regarding the FCC approval of this device. The phone number listed below is for
FCC related questions only and not intended for questions regarding the connection or operation for this device.
FCC Declaration of Conformity for devices with the FCC logo. Responsible Party: First Alert / BRK Brands, Inc., 3901
Liberty Street Rd., Aurora, IL. 60504-8122. Telephone: (630) 851 - 7330. Product / Model: DC8405-420 and DC8810-420.
We, First Alert / BRK Brands, Inc. declare under our sole responsibility that the device to which this declaration relates: Complies with
Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Certification (if applicable)
This device contains a radio transmitter. Accordingly, it has been certified as compliant with 47 CFR Part 15 of the
FCC Rules for intentional radiators. Products that contain a radio transmitter are labeled with an FCC ID.
fire and electric shock hazard statement
CAUTION
RISK OF ELECTRIC SHOCK
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK.
UNPLUG ALL POWER SOURCES, INCLUDING CAMERAS FROM
THE DVR BEFORE REMOVING COVER. FAILURE TO DO SO CAN
RESULT IN DAMAGE TO THE DVR OR ITS COMPONENTS AS
WELL AS INJURY OR DEATH.
Caution!
When working with electrostatic sensitive devices such as hard disk or DVR unit, make sure
you use a static-free workstation. Any electrostatic energy coming in contact with the hard
disk or DVR can damage it permanently.
disposal
The lightning flash with arrowhead symbol, within an equilateral
triangle, is intended to alert the user to the presence of un-insulated
“dangerous voltage” within the product’s enclosure that may be of
sufficient magnitude to constitute a risk of electric shock.
These symbols indicate that it is prohibited to
dispose of these batteries in the household
waste. Take spent batteries that can no longer
be charged to the designated collection points
in your community.
The exclamation point within an equilateral triangle, is intended to
alert the user to the presence of important operating and maintenance
(servicing) instructions in the literature accompanying the appliance.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT
EXPOSE THIS DVR UNIT TO RAIN OR MOISTURE
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE
BLADE OF THE PLUG TO THE WIDE SLOT AND FULLY INSERT
Page 6
product overview
package contents
,
What s in the box
WARNING
H.264 8 channel Digital DVR
with 500 GB or 1 TB Hard Drive
THESE PREMISES ARE UNDER
24 HOUR VIDEO SURVEILLANCE
PROTECTED BY
DC8405-420: 500 GB
DC8810-420: 1 TB
3 Window
Warning Decals
CM420
TVL Camera
advanced video
compression
digital dvr
recorder
Mobile
Application CD
mobile phone/
web ready
USER’S MANUAL
Model
DC8405-420 8 Channels/4 Cameras
DC8810-420 8 Channels/8 Cameras
500
GB
DVR
DVR
night vision
indoor/outdoor
420 TVL cameras
RJ45 Ethernet Cable
Quick Install Guide
Remote Control
USB 2.0 Mouse
Power Supply for
DVR and Cameras
9-way Power splitter 8 cameras, 1 DVR
75’ BNC Video & DC Power Cable
DC8405-420: 4 cables
DC8805-420: 8 cables
Page 7
product overview
dvr controls
Front Panel
3
1
Item
Function
2
4
Control
5
6
7
9
8
10
11
12 14 16
13
15
18 21
17 19
20
Description
1
2
(1) IR remote receiver
Power indicator light
3
Previous file/1
4
HDD indicator light
5
Next file /2
6
PTZ /8
7
8
Slow play /3
HDD Info/9
Direct remote towards this position when using DVR
A red light indicates power is on
In Live Mode shows camera One; In search and Playback mode: selects
previous file in list;Use to select previous entry in a list
Green light indicates hard drive is available.
In Live Mode shows camera One; In search and Playback mode: selects
next file in list;Use to select next entry in a list
In Live Mode shows camera Eight;Press shift the PTZ will bring PTZ
menu up
In Live Mode shows camera One; Plays video at slow speed
Brings up hard drive information screen
9
Fast play/4
Plays video at fast speed
10
Backward pause/5
Play or Pause video in backward mode
11
Record /0
Brings the Record Mode menu up
12
Play Pause /6
Play or Pause video in forward mode
13
14
Shift
Search video/7
Press Shift and Release to select alternate functions
Brings up the Search/Playback screen
15
USB
Connection for mouse
16
ESC
Brings system previous selection
17
Left
In menu mode: moves to highlight next section
18
Up
In live mode: rotates between single , quad, eight or nine camera screen
19
Down
In live mode: rotates between single , quad, eight or nine camera screen
20
Menu/Enter
Press to make selection
21
Right
In menu mode: moves to highlight previous section
Page 8
product overview
dvr controls
back Panel
4
6
8
10
12
1
Item
2
3
5
7
9
11
Function
Description
1
Alarm
4 alarm inputs
2
VGA Output
For connecting to VGA monitor
3
USB/Mouse
Use Upper USB port for mouse connection; Use Lower USB port for USB
flashdrive or backup
4
Lan
For connecting RJ45 ethernet cable to PC or router
5
RS485
For connecting PTZ cameras
6
Power Switch
Power On/Off
7
Power Supply
For connection to power cord +12V DC
8
Audio Input
For connecting audio signal from audio capable cameras or self powered
microphones (RCA jacks)
9
Video Input
For connecting video signal from cameras (BNC)
10
Audio Output
For connecting audio signal to amplified speakers (RCA jacks)
11
BNC Output
For connecting to a BNC monitor
12
Ground
Ground Connection
Page 9
product overview
remote control
6
remote control
Remote Control Operation
The remote control is the secondary input device for navigating the system’s interface.
In device operation, the MENU key has the same function as “left click” of the mouse.
Item
1
Function
Description
1
Multi
Rotates between single, quad, eight or nine camera view
2
Numeric
Buttons
Press to Select channel to view; use to input numerical information in
appropriate screens
7
3
Esc
Move back to previous menu screen
4
5
Navigation Buttons
Brings up menu options: In menus, press to confirm selections; in
Menu
PTZ mode, press to change the navigation buttons to control the connected PTZ camera (not included)
Press to move cursor up; in PTZ mode, press to pan camera up
4
9
8
3
2
Press to move cursor down; in PTZ mode, press to pan camera down
Press to move cursor left; in PTZ mode, press to pan camera left
Press to move cursor right; in PTZ mode, press to pan camera right
PLAYBACK CONTROLs
Move to previous record for viewing
Move to next record for viewing
5
Press to fast forward 2X,4X,8X, 16X,Normal
Press once to Pause, then reverse by frame, reverse normal speed,
reverse 2X,4X,8X, back to pause
Directions for Installing/
Changing Batteries
Press once pause, twice to move forward
1.Open battery compartment on back of
Remote and insert (2) Alkaline
AAA batteries (provided.)
Playback frame by frame in forward and reverse
6
Record Mode Press to bring RECORD Menu on screen
2.Ensure all batteries are installed correctly
with regard to polarity (+ and -.)
7
ADD
Use when controlling multiple DVR systems
3.Remove batteries from Remote if it is not to be used for an extended period of time.
8
FN
Use when imputting information, Press FN to step through upper
case, lower case and numbers
4.Remove used batteries promptly and replace all batteries of a set at the same time.
9
Search
Use to Search recorded video files
5.Always purchase the correct size and grade of battery most suitable for intended use.
Page 10
pRODUCT oVERVIEW
MOUSE and virtual Keypad
Mouse Controls
Mouse Operation with this DVR
The mouse is the primary input device for navigating system menus.
NOTE: Unless otherwise noted, all system functions described
in this manual are achieved through mouse input.
To use a mouse with the system:
Connect a USB mouse to the USB MOUSE port on front panel of the system.
NOTE: Only the USB 2.0 port on the back panel (bottom USB
port) is designed for data backup to a USB flash drive. Do not
connect a USB flash drive to the USB MOUSE port.
Use the mouse buttons to perform the following:
1
Left-Button:
• Click to select a menu option
• During live viewing in split-screen double-click on a channel to view the selected channel in full-screen
• Double-click the channel again to return to split-screen view
• Selecting letter or number on the virtual keypad
2
DVR Front Face
Connect Mouse &
USB Drive
Right-Button:
• Click to open the Quick Access Menu
• Exits any window
• Exits any menu or re-opens previous menu
3
3
Scroll-Wheel:
1
• Use scroll wheel to step through full screen views of the cameras
Virtual Keypad
Virtual Keypad
To enter text or numerical data, the system uses a virtual keypad. In fields
where letters or numbers can be entered, you can switch between various
formats – numbers, upper case (ABC) and lower case (abc). Note you can
access all numbers when in the “Letters” virtual keypads. See below.
Numbers
Letters-Uppercase
Letters-Lowercase
Page 11
2
Mouse Button
Operation
product overview
cAMERA AND pOWER cONNECTIONS
Installing cameras
Mounting Cameras and Running Cable
Select the position for the camera and secure the camera stand. Screw the camera onto the stand. Adjust camera to the proper
view angle. Make sure the lens is upright relative to the subject. Tighten the thumb bolt. First Alert cameras can be either ceiling
or wall mounted by simply reversing the camera stand mounting. See “Camera Orientation” Info box. Holes are provided on
both the top and bottom of the camera housing to accommodate most mounting requirements. Run cable from camera to DVR
location. See Information box below on “Longer Cable Runs”.
Camera Orientation
It’s important the camera is mounted correctly to
ensure the image is not upside down as the camera lens can only be positioned one way.
Longer Cable Runs
Camera - Wall Mounted
Camera - Ceiling Mounted
Longer cable runs may require an upgrade to
RG59 Coax cable. First Alert kits ship with economical AV cable that is designed to work well up
to the length of cable provided, usually around
60 feet. If longer distances between camera and
DVR are required, you will need to upgrade to RG59 Coax cable. We
provide several lengths up to 300 feet. In addition, if you need to run
cable for in-wall installations, then you may require fire rated cable,
FT-4/CMR UL approved for in-wall installations.
Step 2... Connecting Devices
Follow this diagram to make device connections. Note, some devices are not
included with this kit. See “What’s in the Box” for included devices.
RCA Audio In from Audio
Smartphone
Cameras or Powered
through Mobile
Microphone
Internet Setup
(Not included)
(Smartphone Not
included)
Front & Back Panels
Connect Mouse &
USB Drive
RCA Audio Out to
Powered Speakers
(Not included)
VGA to PC Monitor or TV
BNC to Security Camera Monitor
(Not included)
RJ45 Ethernet
to Router and
Internet
PTZ & Alarm Connections
(Cameras not included)
Power to DVR
Splitter 8 camera/
1 Power
Video to DVR
Channels 1-8
AV Cable: BNC/
DC Power
(1 per Camera)
Power
from 120V
Power to Cameras
Video to Camera
DC Converter - 12V
Power to Camera
Page 12
initial setup
system operation
system start up
Power On/Off
To power the system On/Off, connect the power
cable to the DC 12V port on the rear panel. Flip
the toggle switch on in the back of the DVR. At
startup, the system performs a basic system check
and runs an initial loading sequence. After a few
moments, the system loads a live display view.
Video
Icons
Power Switch
Function
Indicates the channel is recording.
Video is unavailable on the channel
Camera speaker icon stays visible on screen
Motion is detected on the channel
Indicates that the monitor is touring
camera channels
Indicates audio output is from this channel
User Login
Password
ATTENTION: By default, passwords are disabled on
the system. You do not need to enter a password
when accessing any system menus. However, for
security purposes, it is highly recommended to
enable passwords on the system using the Password
Menu. See “Password” section for details on setting
up passwords. Click OK to confirm password.
Main Viewing Screen
Quick Access Menu
When using the mouse, use the Quick Access Menu
to access several system options, including the
Main Menu. Select one of the following options:
• MAIN MENU: Opens the main system menu
• Record Mode: Allows the user to select the
record setting for any or all channels.
• Search: Open the Search Menu
to view recorded video
• PTZ Control: Opens the PTZ control menu
• Start Tour: Allows user to start touring
the cameras in sequence.
• Volume Regulate: Allows volume adjust during
playback mode or when monitoring.
• Logout: Provides options to Logout,
Shutdown or to reboot system.
• View 1: Allows viewing of one camera in full screen.
• View 4: Allows viewing of 4 cameras on screen.
• View 8: Allows viewing of 8 cameras on
screen, with one screen in larger view.
• View 9: Allows viewing of 8 cameras on screen.
• To close the Sub-Menu, click anywhere on-screen.
User Login Menu
Page 13
initial setup
system operation
Main Menu Access
To open the Main Menu: Right-click anywhere on-screen to open the
Quick Access Menu and select MAIN MENU (mouse only), or press
the MENU button on the remote control or front panel of the system.
NOTE: If passwords are enabled on the system, enter the
6-digit numerical password to open the Main Menu.
Main Menu
1.RECORD SEARCH: Search for recorded video on the system.
2.RECORD: Configure recording parameters (quality, resolution), set
record modes, and enable/disable audio recording. Note: Audio capable
cameras (not included) are required for audio recording on the system.
3.HDD MANAGE: Display hard drive status and format
the internal hard drive of the sys­tem.
4.SYSTEM: Open the Basic Setup Menu, which lets you
set the system language, date and time, passwords,
and configure display, audio and video settings.
5.ADVANCED: Opens the Advanced Setup Menu, which
lets you set mail options, Alarm settings, look up system
version information, motion detect, enable mobile monitor,
AutoMaintain, configure PTZ, set network settings.
6.EXIT: Closes the Main Menu.
Main Menu
Password Setup
Setting Up Passwords & User Permissions
When you first startup your DVR, you are automatically logged
in as the ADMIN. By default, passwords are disabled
on the system. You will not need a password to log in
or access menus. You will not need a password to access
your system using the browser-based remote software.
Click ok to access this menu.
The system employs three levels of user
authorities. The levels are as follows:
• ADMIN (administrator): Has full control of the system, and can
change both administrator and user passwords and enable/disable
password checking and can add or delete user authorities.
• DEFAULT USER (normal user): Only has access to live
viewing, search, playback, and other limited authorities.
• GUEST: Only has access to live viewing, search,
playback, and other limited authorities.
Modify Password
For security reasons, it is highly recommended to enable passwords
on your system. If you enable passwords, select a 6-digit USER
password. The ADMIN and USER passwords must not be the same.
Modify Account
Page 14
initial setup
system operation
To Set Password
Click on Main Menu, System, and Account to
reach the Account Configuration Screen.
Click on MODIFY PASSWORD
Select the user name
Using the virtual mouse, input the Old (existing)
PASSWORD, NEW password.
Click OK to confirm. The system will confirm the change.
Click OK to exit.
Only the ADMIN can ADD or MODIFY a GROUP or USER.
USER can modify their password only.
Modify Password
To ADD a Group or USER
Click on Main Menu, System, and Account to
reach the Account Configuration Screen.
Click on ADD GROUP or ADD USER
Select the GROUP or USER name
Using the virtual mouse, to input the name of the group or user.
In the Authority section, choose the specific allowable
actions that you want this group or user to have access
to by clicking the appropriate check box.
Click OK to confirm.
The system will confirm the change.
Click OK to exit.
Add User
To Modify the Group or User
Click on Main Menu, System, and Account to
reach the Account Configuration Screen.
Click on MODIFY GROUP or MODIFY USER
Select the GROUP or USER using the drop down menu.
In the Authority section, choose the specific allowable
actions that you want this group or user to have access
to by clicking the appropriate check box.
Click OK to confirm.
The system will confirm the change.
Click OK to exit.
There is no limit in the user and user group. You can add or delete the user
group according to user definition.
Add Group
Legal characters include: letter, number, underline, subtraction sign, dot.
For your system security, please modify your password after first login.
Account Modify
Page 15
initial setup
system operation
camera display setup
Setting Up the Live View Video Screen
Use the GUI DISPLAY screen to set up. Access the GUI display screen
from the MAIN MENU , click SYSTEM, then CLICK GUI DISPLAY.
GUI Display
To set-up the display select SYSTEM from the
MAIN Menu; then select GUI Display.
1. Configure the following options:
• CHANNEL TITLE: Click any of the fields and enter a new title for
the selected channel using the Virtual Keyboard (mouse only)
• VIDEO CHANNEL: This setting will reposition the channel title
information during Playback. This change will not appear when
viewing the channel live. To reposition the channel title; select
TOPLEFT,BOTTOMLEFT, TOPRIGHT, BOTTOMRIGHT, or OFF. If
OFF, the title will not be displayed for the selected channel.
• VIDEO TIME:This setting will reposition the channel title information
during Playback. This change will not appear when viewing the
channel live. To reposition the system time; select TOPLEFT,
BOTTOMLEFT, TOPRIGHT, BOTTOMRIGHT, or OFF. If OFF,
• the title will not be displayed for the selected channel
• COLOR SETTING: Adjust BRIGHTNESS, CONTRAST, SATURATION
and HUE for the selected channel. You can also select COLD<
WARM OR DEFAULT COLOR by pressing the appropriate button.
• PREVIEW TIME: Select ON/OFF to show/ hide
the date and time during live viewing
• PREVIEW CHANNEL: Select ON/OFF to show/ hide
the name of the channel during live viewing
• RECORD STATUS:Select ON/OFF to show/ hide
the record status icon during live viewing
• ALARM STATUS: Select ON/OFF to show or hide the
alarm status screen while in Live view. Click NEXT PAGE
to change the settings for the remaining channels
2.Click OK to save your settings. Click EXIT.
Video SET UP and VGA/Monitor Display
Use the Video menu to set the resolution and camera
setup on the system. Access the VIDEO set up screen
from the MAIN MENU , click SYSTEM, then VIDEO.
To configure Video options:
1. Under RESOLUTION, select 800 x 600, 1024 x 768,
1280 x 1024, 1366 x 768, 1440 x 900.
2. Under VIDEO STANDARD, select NTSC or PAL. (See info box below)
3. Under TOUR TIME (SECOND), enter with virtual keypad from 5 to 120 seconds
To Adjust VGA or Monitor Display:
Click OUTPUT ADJUST. Using your mouse you can move the
Top, Bottom, Left and Right video input to fit your viewing
screen as appropriate. Click OK to save settings.
GUI Display Screen
Alarm Status
Color Set-up
NTSC or PAL?
NTSC (National Television Standards Committee)
is the video system or standard used in North America and most of South America. In NTSC, 30 frames
are transmitted each second. Each frame is made
up of 525 individual scan lines.
PAL (Phase Alternating Line) is the predominant video system or
standard mostly used overseas. In PAL, 25 frames are transmitted
each second. Each frame is made up of 625 individual scan lines.
Page 16
Read Output Adjust Screen
initial setup
system operation
language, date and time
Setting Up Language/Date/Time
The SYSTEM Setup Menu contains the following sub-menus:
Language, Date/Time, Password, Display, and Video/Audio.
Language
To change the system language: from the LANGUAGE drop down
menu select the language amongst 26 different languages.
Click OK to apply. Click EXIT to close the menu.
NOTE: The system will change the language after a
restart. A pop up box will ask if you want to perform a
restart immediately or not. The default is English.
Date/Time
It is highly recommended to immediately set the date and time
when first setting up your system. To set the date and time:
1.Click DATE/TIME and configure the following options:
• SYSTEM TIME: Click into each section for the Month,
Day, Year, Hour, Minute, Second and AM/PM. Use
the virtual keypad to make your changes.
• DATE FORMAT: Select DD/MM/YYYY, MM/DD/YYYY, or YYYY/MM/DD
• DATE SEPARATOR: Select . or - or / to use as separators for the date.
• TIME FORMAT: Use the drop-down menu and select 12HOURS
or 24HOURS. If 12HOURS is selected, then set AM or PM.
• DST: Place a check in the DST box if you want to set daylight savings
time. Daylight savings time can be set by DATE or by Day of the Week.
Selecting Day of the Week allows you to the specific on which to start and end the DAY light savings time. You can also use check the calendar icon and select start and stop dates as desired.
2.Click OK to save your date and time selections. Click EXIT.
Basic Setup Menu
System Language Menu
System Time/Date Setup
Why Set a Date & Time?
It’s important to set the proper date and time before continuing so that you can easily locate recorded events.
Inaccurate dates and times on files may affect their admissibility as evidence in court. In addition, when
changing current time settings, to avoid possible confusion with the time stamps on recorded and currently
recording files, stop all ongoing recording processes before altering the system time and restart recording
using the new settings.
Page 17
Basic Operation
Recording
recording
RECORD Mode
Configure Recording Options:
You have three recording modes: Schedule, Manual and Stop.
By default, the DVR is set to record by schedule.
To set the recording options, right click from the mouse and click on RECORD
MODE. There you can select amongst the three options for each individual
channel. Or you can highlight ALL to make a change to all channels at once.
SCHEDULE: System will record according to schedule that is set.
MANUAL: System always records. System records
not matter what settings are in place.
STOP: System does not record , no matter what other parameters are set.
RECORD Settings
In order to set the record settings, from the Main Menu,
click RECORD. Set parameters as follows:
1.Under RESOLUTION, select CIF, HD1, or D1 or QCIF. NOTE:
Channels 1 & 2 allows options D1, HD1, CIF and QCIF.;
Channels 3-8: allow settings of CIF and QCIF.
2.FRAMERATE: Choose the recording frame rate 1-30, (fps – frames per
second). The lower the value, the less life-like and more jerky the recorded
movements will be. However, a lower frame rate uses less HDD space.
Make your choice depending on the precision with which you want to follow
the events being recorded. Frame-rate of each channel can be adjusted
but is limited by the total resources available. The total frame rate for all
channels combined cannot exceed 420 (NTSC) fps. The ratios of D1, HD1
and CIF are as follows: 1 D1= 4 x CIF, 1 HD1 = 2 x CIF.QCIF=1/4 CIF.
3.QUALITY, The quality rating is on a 6 point scale.
The selections are 6-High, 5,4,3,2,1-Low.
4.AUDIO, select On to enable or disable. If audio recording is enabled, the
system will record audio from connected audio capable cameras (not
included). See caution statement on audio recording in Video section.
Record Mode
Main Menu
Record
Detailed Settings for RECORD Mode:
Select RECORD CONFIG. The RECORD CONFIG screen will appear. From
this screen, you have the ability to select a schedule or manually record. Also,
you may select to stop recording, which will disable the recording feature.
To schedule a recording:
1.Select a channel and then highlight SCHEDULE
2.Set the Period Times for up to 4 period settings by using the virtual
mouse and setting the start and stop times for each period.
3.Click check box for SCHEDULE, DETECT(motion detect) or ALARM
to enable the appropriate recording type. Click NEXT PAGE to
adjust cameras 5 through 8. Click OK to save and exit.
4.Copy the setting (if desired) to another or all channels as desired.
5.Click OK. to save settings.
6.Record Size: Using the virtual mouse, set
the RECORD SIZE from 1-120 minutes.
7.Click ok to confirm selections.
Record Configuration
Audio/Video Recording
Caution: Audio surveillance in some states is illegal
or requires permission from one or both parties to
record someone’s voice. Laws are also different
from residential vs. commercial applications. Some
federal, state, and local laws prohibit certain surveillance activities and/or the use or distribution of the information obtained from
such activities. Prior to using this system, you should become
familiar with the pertinent laws to ensure compliance with those
applicable to surveillance activities.
Page 18
Basic Operation
Recording
CCTV Resolution
CCTV resolution is measured in vertical and horizontal pixel dimensions and typically
limited by the capabilities of both the camera and the recorder that you are using for your
CCTV surveillance installation. CCTV systems use an analog video signal. For television
specifications (which CCTV uses) the highest resolution that can be captured and stored
is 704 x 480 (NTSC for the United States) and 720 x 576 (PAL for Europe). This resolution is known as D1
resolution. A high end CCTV recorder is capable of recording at up to D1 resolution.
Region Cover
REGION COVER lets you block a specific portion of a channel
you do not want recorded or shown on the display screen. This
can be useful if you need to conceal a sensitive area being
captured by the camera. To use the REGION COVER:
1.From record menu click REGION COVER. The
REGION COVER menu opens.
2.Choose a channel you wish to apply the Region Cover.
3.Select ON from the SWITCH drop-down menu.
4.Click SET in REGION COVER. The screen will be replaced by the fullscreen camera view of the desired channel. Using the mouse, place
the cursor just outside the region cover square. Click and drag the
black square with your cursor to place and size the area you wish
to conceal. Up to 4 separate cover areas are available to set.
5.Right-click anywhere on the screen to return to the Region Cover menu.
6.Click OK. Click OK in the RECORD window. Click EXIT.
Motion Detect Setup
You can configure motion detection for each channel (Camera)
connected to the DVR. To configure motion detection:
1. From the Main Menu click ADVANCED. Then click Motion Detect.
2. Under STATUS, select ON to enable motion detection for the
desired chan­nel. Click NEXT PAGE for additional channels.
3. Under SENSITIVITY, select from the LOWEST
setting to the HIGHEST sensitive setting.
4. Under REGION, click SET. The red motion detect grid
appears over the selected channel in full screen.
5. Click the blocks in the grid to enable/disable motion detection.
Red=motion detection enabled; White=motion detection disabled.
6. Right-click anywhere on the screen to return
to the Motion Detection menu.
7. The DELAY, setting will cause the recording to continue
after motion stops for the number of seconds selected.
8. SHOW MESSAGE ON will display the alarm status when
motion is detected. -See alarm status screen
9. SEND Email enables/disables sending an email
alert if desired. Email must be configured.
10. BUZZER enable the DVR to sound or not sound if motion is
detected. Click NEXT PAGE to set additional camera channels.
11. Click OK to save settings.
CCTV Resolutions
D1: 704 x 480
HD1 (2CIF): 704 x 240
CIF: 352 x 240
QCIF: 176 x 120
Region Cover
Motion Detect Menu
Alarm Status
Motion Detect Grid
Page 19
Basic Operation
Playback
playback
SEARCH Mode
Record Search
View recorded video on the system through the
SEARCH Menu. Video can be played from the attached
hard drive or from an attached backup device. Device
must be attached prior to search being made.
1. The Playback mode can be accessed in two ways.
Right-click anywhere on the screen and select SEARCH
from the Quick Access Menu. or from the MAIN MENU
select SEARCH. The SEARCH screen opens.
2. CLICK ON the magnifying glass to begin your file search
which will bring up SEARCH CONDITION screen.
3. FILE TYPE: Allows you to select the type of recorded
video. This would include video captured by ALARM,
MD (motion detection), Alarm/MD (ALARM AND
MOTION DETECTION), Manual and General. Or
you can select ALL to capture all file types.
4. Select the channel or channels you would like
to search. Do this by highlighting or removing
the highlight of the channel number.
5. Select the START TIME and END TIME of your search
by clicking either the CALENDAR icon or by placing
your mouse in the date and time field and using the
virtual keyboard to set your search parameters.
6. Click the SEARCH button and the system will list the
requested file information on the right side of the screen.
Playback a Recording
1. Click on a file in the file List on the right side
of the screen. The file start and end date/time
information is provided below the file list.
2. To Play a video recording, Double click the file to begin
playing the video or you can select PLAY triangle
button on the bottom left of the screen in order to
play all recordings starting with the first date.
3. To Play a different file, click the stop playing
button on the bottom of the screen. Then
select another file to play. See step 2.
Record/Search Menu
Search Condition Screen
NOTE: Files Type R means regular or common recording,
M means recording was triggered by motion detection,
or video loss of the system, A means the recording is
triggered by an alarm. H means manual recording.
Button
Function
Button
Function
Play/Pause
Backward
Stop
Slow Play
Fast Play
Previous Frame
Next Frame
Previous File
Next File
Circulation
On-screen Playback Controls
Full Screen
Page 20
Basic Operation
Playback
Backup
NOTE: The system is compatible with most major brands of
USB flash drives, with capacities from 256 MB to 4 GB.
To backup recorded data:
1. Connect a blank USB flash drive to the Bottom
USB port on the back of the DVR.
2. Perform a search for the records you would like to backup.
Select the file (s) you want to backup from the file list.
3. Click BACKUP Icon button , located near the bottom
right of the screen. The BACKUP screen will appear.
4. Click DETECT button so that DVR system recognizes
the USB backup device. Select the backup device by
placing a check in the box next to your backup device.
5. Click BACKUP button in the BACKUP screen,
the BACKUP Sub Screen appears
6. Click START to immediately begin copying the files to the
USB flash drive
NOTE: Backup progress appears in the status window. DO NOT
remove the USB flash drive during backup. If the space in backup
device is less than recording file, the system will prompt “Space not
enough”... After backup is complete, you can remove USB device.
Backup Menu & Warning Notice
HDD Management
Hard Drive and USB Options:
The HDD Manage button displays essential information about the system’s
internal hard drive, and lets you format the internal HDD and external USB
flash drive (not included). To access this menu, from the MAIN MENU click
HDD MANAGE.
The HDD menu displays the following:
1. TYPE: Shows the type of disk Read or Read/Write
2. CAPACITY: The size (in gigabytes) of the internal hard disk drive.
The size of your system`s internal hard drive will vary by model
3. LEFT CAPACITY: The space (in gigabytes)
remaining on the system`s internal HDD
4. STATUS: The system will display “OK” for normal operation
5. HDD FULL: Select OVERWRITE or STOP RECORD. If Overwrite is
enabled, the system will record over the oldest video data once
the HDD is full. If STOP RECORD is enabled, the system will stop
recording once the HDD is full.
Note: The recover button is there for future use.
To Format the Hard Drive:
1. Highlight the hard drive in the HDD MANAGE screen.
2. Click the FORMAT button.
3. The system will ask you to confirm the format operation.
4. Click OK to confirm or CANCEL to return to previous screen.
Formatting the Internal Hard Drive
HDD Management
Hard Drive Format Warning
If you installed a new hard drive, you must format the hard drive in the DVR before it can be used. Clicking on
the HDD Format button will begin the formatting process. After formatting, the system will restart. ATTENTION:
Formatting the internal HDD erases all video data. This step cannot be Undone.
Page 21
ADVANCED Operation
ALARM
Advanced Setup
Use the ADVANCED SETUP menu to configure alarm settings,
lookup version information, set motion detection, mobile
surveillance, maintain system parameters, set PTZ configurations
and network settings. The Advanced Setup menu contains
the following sub-menus: Alarm Set, Version, Motion Detect,
Mobile Monitor, Auto Maintain, PTZ Config, and Network
Alarm
Advance Setup Menu
Alarm and Email Options:
To access Alarm the ALARM menu, choose ADVANCED from the Main
Menu and then select ALARM SETv. NOTE: External alarm devices must
be connected to the alarm block on the rear panel of the DVR in order to
use the I/O (input/ output) alarms of the system. See next section “Alarm
Inputs” and “Alarm Inputs Diagram” for details on attaching alarm inputs.
To configure alarm settings:
1.To activate Loss Alarms use drop down menu and select ON/OFF:
• HDD LOSS: The alarm will sound if the internal
HDD is missing when DVR is started
• DISK NO SPACE: The alarm will sound when the HDD
is full (overwrite must be disabled)
• SHOW VIDEO LOSS: The alarm will sound
when a camera is disconnected
2.Under I/O CHANNEL, select Normal Open, Normal Closed, or
STOP for Alarm input. There are 4 alarm inputs. Alarm Input 1
on Alarm Block controls CH1 1 (Camera 1). Scroll down to view
additional channels. Note: If in the RECORD screen, a Channel
is set to OFF, ALARM is also disabled for that Channel.
3.Under SEND Email and SHOW MESSAGE, select
ON or OFF to activate this option.
4.If MAIL is selected, click on the MAIL button and then fill in the
email information necessary for an email to be sent when the alarm
is detected.
Email Setup:
The system can send an email notification for triggered
events on the system. To setup email notification:
1. Under Email, select ENABLE.
2. Under SMTP SERVER enter the SMTP address of your
email server. For example, smtp.gmail.com
3. Under PORT, enter the SMTP port of your email server.
4. Check SSL (SECURE SOCKET LAYER) if needed. SSL deals with
encryption. Only advanced users should enable this option.
5. Under USER NAME, enter the email server user’s name.
6. Under PASSWORD, enter the password of your email server.
7. Under SENDER, enter the sender email address.
8. Under RECEIVER, enter the email address that
will receive the email notification.
9. Click OK.
Email Tip
Alarm Status
Alarm Setup Menu
Email Setup Screen
Depending upon your settings, the system can generate a lot of email alerts. For that reason, we recommend
setting up a dedicated email address specifically for the Security System alert notices. Also to better manage
your alerts, you will want the alert emails to go to a different account than the one sending them.
Page 22
Advanced Operation
ALarm
Video Blind
Video Blind is a feature that detects when the camera is covered or
is being obstructed by light with the inability to capture live camera
viewing. There are 6 sensitivity settings from Lowest to Highest. You
are given the option of being informed of this event through Email or
with the alarm status screen displayed. Click OFF or On to enable.
Alarm Management
DELAY setting is the amount of time that recording
will continue after the alarm is cleared.
Video Blind Screen
ALARM OUTPUT sets the amount of time the output relay
contact will stay activated after the alarm is cleared.
Alarm Inputs:
Alarm inputs are devices or switches that activate when a door,
window, cabinet etc. is opened or accessed. For example, you
might want to only have the camera record when someone opens
a tool cabinet or when a door opens vs. recording when motion
occurs around those areas. There may be people moving by those
areas frequently but you are only concerned about when those
areas are accessed. This saves hard drive space and makes it
easier to find an event that was recorded to the hard drive.
Alarm Status
See Alarm Inputs Configuration diagram at the bottom. Use the
GND from the alarm block on the DVR and connect to Common
of the sensor device. Then using the NO or NC of the sensor
device and connect to the appropriate Alarm In 1,2,3,or 4.
Alarm Ouput:
Alarm output is used to activate an external device such as a horn or
light after an alarm is triggered. To do this the DVR uses a dry contact
normally open relay. To configure alarm ouputs, connect the external
device to the NO (Normally Open) and COM (Common) connections
on the alarm block as required by the device. The maximum contact
rating is 24 VDC @ 2 A. Alarm input can start recording only on the
camera # that coincides with the alarm input # (cameras 1,2,3,on 4).
ALARM_COM
ALARM_NO
GND
ALARM_IN1
ALARM_IN2
GND
ALARM_IN3
ALARM_IN4
Alarm Inputs Configuration
Alarm Manage Screen
NC
COM
NO
From NO or NC depending on setup
Use GND from
selected to alarm inputs 1 through 4
Example Device:
alarm block
Door Sensor
to COM
Note: Ground must be connected to GND in alarm block for device to operate properly
Page 23
Advanced Operation
System
System Info and System Update
System Information:
View system information, including the firmware version, MAC
address, and serial number of the system. To access this menu,
from the MAIN MENU click ADVANCED then click VERSION.
Maintaining your System
Use the AUTO MAINTAIN menu to set the parameters for
rebooting the system, review/update default settings and
review the system log. To access this menu, from the MAIN
MENU click ADVANCED then click AUTO MAINTAIN.
To enable AUTO MAINTAIN:
1. Under AUTO-REBOOT SYSTEM, use the drop down menu
to select the schedule for an auto-reboot of the system.
The selections include NEVER, EVERYDAY, or every
week with a choice of the specific day of the week.
2. Click OK to confirm your selection.
To upgrade system firmware:
1. Copy the firmware file to an empty USB flash drive.
The firmware file should not be in a folder.
2. Connect the USB flash drive to the top USB
port on the back panel of your system.
3. Open the AUTO MAINTAIN (MAIN
MENU>ADVANCED>AUTO MAINTAIN).
4. Click UPGRADE POSITION.
5. Click UPGRADE FILE:
6. Click UPGRADE button and the system will scan the USB flash
drive and begin updating the firmware. Do not remove the
USB flash drive while the upgrade is taking place.
System Info
System Maintain
Default Settings
To restore factory settings:
1. Click DEFAULT SETTINGS. This brings you to the DEFAULT SETTINGS screen.
• Options available to reset are: General, Record configurations,
Network, Gui Display, Account, Encode, Alarm Set, Net service, PTZ
configuration, or choose SELECT ALL to restore all settings.
2.Check or highlight the parameters you want to set to default and then click OK.
Log
LOG allows you to review activity on your system. This includes activities
such as SYSTEM, CONFIGURATION, STORAGE, ALARM EVENT,
WEEK DAY, ACCOUNT, PLAYBACK or you can select ALL.
• SYSTEM - Shows events such as system shut down, system reboot and time setting events
• CONFIG – Shows events GUI changes, volume setting changes, PTZ setting changes, etc.
• STORAGE – Shows events involving storage devices
• ALARM EVENT - For future use
• WEEK DAY - To choose log for specific day
• ACCOUNT – Shows user account login and logout times
• PLAYBACK – Shows file search events
Select the beginning and ending date and time for your search
by placing the cursor in the START TIME and END TIME
boxes. Use the virtual mouse to make these settings.
Click SEARCH
Use the scroll on the right to move up and down to the specific event that is
logged. The system will show 128 events per page. Click NEXT PAGE to another
page of events. REMOVE provides the ability to clear all items in the LOG.
Click CANCEL to go back to the AUTO MAINTAIN screen.
Additional Options:
You can LOGOUT, SHUTDOWN or REBOOT from the
AUTO MAINTAIN screen by clicking the appropriate button.
Click OK to confirm your selection. Or click cancel to return to the ADVANCED screen.
Page 24
Log Screen
Advanced Operation
PTZ
Pan tilt zoom...PTZ
Pan/Tilt/Zoom (PTZ) Setup:
~
~
Step 1: Connect your PTZ Camera to this DVR
Connect a PTZ camera to the BNC and DC power cables. Also, connect the
communication cable from the PTZ camera to the 485A (TX, +) and 485B
(RX, -) control inputs to the PTZ block on the back of the DVR. Note there
is only one set of PTZ control inputs (485A & 485B), however multiple PTZ
cameras can be set up by making parallel connections. See diagram for
details and see “PTZ Camera Setup” Info box for additional information.
PTZ Inputs Configuration
RS485
B
A
NOTE: Consult the instruction manual of your PTZ camera for complete
information about your camera, including protocol, baud rate and parity
settings before beginning setup. Enter these settings in the DVR.
B
A
B
A
B
PTZ Camera Setup
NOTE: It is recommended for best results to use 120Ω
shielded twisted pair cable of a sufficient gauge to meet
your application length. 18 to 22 gauge is usually sufficient.
In addition, be sure to only install the 120Ω terminating
resistor that comes with your PTZ camera in the last parallel connected
camera. Keeping that resistor in all cameras can possibly degrade the
signal and can cause unexpected or loss of operation and control.
Step 2: Configure PTZ Communication Settings:
To access this menu, from the MAIN MENU click ADVANCED then PTZ
(see PTZ Setup image). Click the NEXT PAGE button on the bottom
left of the screen to access all 8 channels available on this DVR. The
PTZ setting options for each camera can be selected independently
and are available next to each camera’s channel number.
1.Under PROTOCOL, select the appropriate protocol
setting for the camera. on the selected channel.
2.Under BAUD RATE, select 1200, 2400, 4800, 9600
or 19200, 38400, 57600 or 115200.
3.Under DATA BITS, select 5,6,7 or 8 as appropriate.
4.Under STOP BITS, set to either 1 or 2.
5.Under VERIFY, select ODD, EVEN, MARK, SPACE, or NONE
parity bits. Note: Mark = 1, Space = 0 parity bits.
6.Under ADDRESS, enter an address from 001~255 using the Virtual Keyboard.
7.Click OK in the confirmation window.
8.Click EXIT in all menus until all windows are closed.
Step 3: Configure the Operation & Control of your PTZ Camera(s):
In Live View, double click on the Channel with the connected PTZ Camera to
open to full screen view. This selects the channel to configure and control.
1. From the Quick Access Menu select PTZ
CONTROL screen. (See image at left)
2. From the PTZ Setup screen you can adjust:
• Pan Speed: Adjusts the speed the camera will move.
• Zoom: “+” Zooms in and “-” zooms out
• Focus: “+” and “-” focuses the picture.
• Iris: “+” lets more light in and “-” removes light from the
picture. This is useful to correct backlight issues.
• Directional keys: Left and Right Arrows control the
pan; Up and Down arrows control the tilt.
Page 25
PTZ Setup
PTZ Config: 01
Install 120 Ω
terminating
resistor in last
A camera only
Advanced Operations
PTZ Setup
Pan tilt zoom...PTZ
Pan/Tilt/Zoom (PTZ) Setup Continued:
PTZ functions include: PTZ directional control, zoom, focus, iris, operation
setup, preset creation, set tour (patrol) sequences between preset views, and
scan (pattern) between 2 locations.
From the PTZ Control:01 screen you are able to make settings for:
SPEED: Set the PTZ rotation range. Default range: 1 ~ 8.
ZOOM: Click button to adjust the zoom multiple of the camera.
FOCUS: Click button to adjust the focus of the camera.
IRIS: Click button to adjust the iris of the camera.
DIRECTION CONTROL: Control the PTZ rotation. 8 directional control with
mouse and screen, 4 directional control using front panel buttons.
PTZ Control: 01
Single view is required when you are controlling the camera with the mouse.
Special functions:
Preset: A defined pan, tilt and hold camera position. You can enter up to 255
preset locations.
Set a PRESET location:
1. Using the PTZ Control:01 screen, position the camera to desired location,
including zoom, focus and Iris settings.
2. Click the SET button. This will take you to the PTZ Config screen.
3. Highlight PRESET.
4. Input the number for the PRESET using the virtual keyboard & click the SET
button. The PRESET position is now set.
5. Repeat steps 1,2 and 3 to set another PRESET location.
6. To call up a Preset Location: Click on PAGE SWITCH to reach the PTZ Play
screen. Input the preset number and click PRESET. The camera will move
and locate to the corresponding PRESET.
7. To Clear a PRESET, Input the preset number from the PTZ Config screen,
highlight PRESET, and click DEL PRESET.
Set Up a Tour Between PRESETS:
TOUR: A collection of Preset locations grouped in a specific sequence.
1. Click SET button from the PTZ Control:01 screen. This will bring up the PTZ
Config screen.
2. Highlight Tour
3. Input the Patrol Number (TOUR Number) to identify the Tour.
4. Input the number of the PRESET where you want to start the tour.
5. Input the number of seconds in the INTERVAL box. The INTERVAL time should
include the amount of time it takes to get to the PRESET location plus the
amount of time you want the camera to view this PREST location before continuing the TOUR.
6. Press ADD PRESET
7. Repeat for as many presets you want to include in the Tour up to 255 presets.
To DELETE a TOUR: Input the Tour No. on the PTZ Config screen and press DEL TOUR.
PTZ Play
PTZ Config
Set UP a PATTERN:
Pattern: The movement of the camera from one location to another location, continuously in a back and forth motion.
1. From the PTZ Control:01 use the mouse or the PTZ TRACE button to position camera for position 1.
2. Click SET button from the PTZ Control:01 screen. This will bring up the PTZ Config screen
3. Highlight PATTERN
4. Input the Pattern Number to identify the Pattern.
5. Click Begin button. You have now created the position where the Pattern will begin.
6. Repeat steps 1,2, and 3 to set up the second position.
7. Click END button. You have now created the position where the Pattern will end.
PTZ TRACE:
PTZ TRACE allows you to control the movement of the camera by clicking and holding the mouse. This is helpful when you want to
position a camera to an exact location. Click PTZ TRACE from the PTZ Control:01 screen. Left click the mouse and hold down while
moving the mouse. The camera will trace the direction the mouse is moved in. Release the mouse when finished.
To Play a Preset, Tour or Pattern
To Play a Preset, Tour or Pattern, Click PAGE SWITCH from any of the PTZ screens until you reach the PTZ PLAY screen. Input the
Preset, Tour or Pattern number you desire to play. Then clikc Preset, Tour or Pattern to start the PTZ action.
Page 26
REMOTE ACCESS
Network Setup
Network Setup for Remote Access
Use the NETWORK SETUP menu to configure your network and DNS
settings for remote access. If you are only going to access the DVR locally
from a computer attached to the same router as the DVR, you only need to
configure settings using either the DHCP or STATIC IP. Because you are on
the same network, port forwarding and knowing the public IP address are
not necessary. You will just access the DVR by entering the IP address of the
DVR from the NETWORK setup into the Internet Explorer browser window.
If you are going to take advantage of the Remote Surveillance feature, such
as for a smart phone or to view your system outside of your network over
the internet you will need to review and set up Port Forwarding and the
DDNS. After you setup the NETWORK settings using DHCP , STATIC IP or
DDNS, see the REMOTE SURVEILLANCE section for further instructions.
Network Setup
There are five options for configuring the DVR to be accessed remotely:
DHCP, Static IP, UPnP, PPPOE, and DDNS. To access this menu, from the
MAIN MENU click ADVANCED then NETWORK SETUP. Be sure your router
or network is connected to the LAN port on the back of the DVR.
DHCP (Dynamic Host Configuration Protocol)
DHCP is a protocol used by networked devices (clients) to obtain various parameters necessary for the clients to operate
in an Internet Protocol (IP) network. It allows you to quickly connect to your network and obtain an IP address from the
router. After the initial setup, we recommend that you disable DHCP, then select STATIC from the TYPE drop down box
and set the IP address between 1~100. For example, if your IP address is 192.168.0.107, change the last digits to 90 (i.e.
192.163.0.90). This ensures that port forwarding will not change in the event of power failure or resetting of your network.
To configure DHCP settings:
1. Select DHCP from the TYPE drop down box in the NETWORK SETUP Menu. You should see the message
“Getting IP...” The router will assign an IP address. This is the IP address you will forward port 80 to on the
router so you can access the DVR from remote computers See comment above to configure a static IP.
2. Click APPLY. Click OK in the confirmation window.
3. If necessary, change the Media and Web Port settings
Static IP
You will need to setup the network settings on the DVR to match the settings of the router to which your DVR is connected.
This information can be obtained through your computer. Windows 7, Vista or XP all have similar ways to access this data.
To get the router settings:
1. To access the router’s settings you will need to enter the Command (CMD) panel on
your computer. It must be connected to the same router as your DVR.
• In Windows 7 or Vista, from the “START” menu type “CMD” in the field that says, “Search
programs and files” and hit ENTER or click on the magnifying glass icon.
• In Windows XP select “Run” from the “START” menu. Type “CMD” after the prompt
2. Type “ipconfig” at the prompt and hit enter
3. You will get a screen that contains information similar to what is shown below. Within all of the
information shown, locate the IPv4, Subnet Mask and Gateway addresses. These you will enter
into the STATIC IP screen in the NETWORK SETTINGS menu in your DVR. See next step.
Windows “ipconfig” Info Example
Page 27
REMOTE Access
Network Setup
To configure Static IP settings in the DVR:
1. Select STATIC IP from the TYPE drop down
box in the NETWORK SETUP Menu.
2. Enter your IP Address, Subnet mask, and Gateway info
you obtained from your computer through the previous
step in the respective fields using the Virtual Keyboard.
3. Click APPLY. Click OK in the confirmation window.
4. If necessary, change the Media and Web Port settings
UPnP (Universal Plug and Play)
UPnP Forum is an industry initiative designed to enable simple and
robust connectivity among consumer electronics, intelligent appliances
and mobile devices from many different vendors. This protocol is
designed to allow networked devices, such as computers, printers,
mobile devices to automatically discover each other’s presence on a
network and to connect seamlessly for data sharing and communications.
NOTE: Your Router must support UPnP function to use this protocol.
Static IP Menu
To configure UPnP settings:
1. Enable the UPnP function in your Router.
2. In this DVR, Open the MAIN MENU and click ADVANCE.
3. From the Advanced Setup menu, click NETWORK.
4. Under UPnP, select ENGAGE.
5. Click OK.
6. Using a remote PC, open Internet Explorer.
7. In the address bar, enter your Router WAN IP address
immediately followed by WEB PORT (no spaces). Example:
http://XXX.XXX.XXX.XXX(Router WAN IP):XXX(WEB PORT)
8. Enter your system ADMIN password and select
INTERNET. NOTE: If you have not enabled passwords
on the system, leave the password field blank.
9. Click LOGIN.
PPPoE (Point-to-Point Protocol over Ethernet)
The Point-to-Point Protocol over Ethernet (PPPoE) is a network
protocol for encapsulating Point-to-Point Protocol (PPP) frames
inside Ethernet frames. It is used mainly with DSL services where
individual users connect to the DSL modem over Ethernet and in plain
Metro Ethernet networks. Use this option if you are going to attach
the DVR directly to a DSL or Cable modem instead of a router.
To configure PPPoE settings:
1. Select PPPOE from the TYPE drop down box
in the NETWORK SETUP Menu.
2. You will need to contact your ISP provider for the
user name and password need to enter into the
PPPOE NAME and PASSWORD fields.
3. Click.
4. If necessary, change the Media and Web Port settings.
Web Port 80
NOTE: For added security, we strongly recommend changing Web port 80
on the system to any desired port not blocked by your Internet service provider (ISP). Please note however, that you will also need to update the Web
port in your browser and open this new port in your router.
Page 28
PPPoE Setup
Remote Access
Network Setup
DDNS (Dynamic Domain Name Service)
A DDNS account allows you to set up a web site address that points
back to your Local Network so you can access the DVR over the
Internet using a static or dynamic IP address. One problem with a
dynamic address is your internet service provider (ISP) changes this
address from time to time. When it changes you need to re-configure
your DVR with the new address. To do so you will have to get the new
IP address. Although you can go to www.myipaddress.com to get
the new IP address, you still have to make the changes manually.
So what are your choices? The first would be to obtain a
static IP address from your ISP. This can get expensive
due to setup fees and monthly rates. Fortunately there
is an easier – and free – option. That is to use a dynamic
domain name service (DDNS) to get a domain name that
can be linked to your dynamic IP address. While there are
multiple free DDNS services available, we recommend
www.dyndns.com as the DVR has been already configured
to accept account information from this service.
How DynDNS.com works:
1. You install the DynDNS® Updater
software on your network
2. When your Internet Service Provider changes the
your IP address, the DynDNS Updater detects
that the network’s IP address has changed
3. The DynDNS Updater sends the new
IP address to DynDNS.com
4. The DynDNS.com update server receives the
information, and assigns the new IP address to
your Dynamic DNS hostname you created.
In addition to automatically keeping up with the
changes in the address, you will now be able to
enter a domain name rather than a string of digits
when accessing the DVR in Internet Explorer.
How to obtain your Domain Name from www.dyndns.com
1. Using a computer that is connected to the same router as
the DVR, use Internet Explorer to go to www.dyndns.com
2. Decide whether you only need one domain name
which is free or require multiple names for a fee.
3. Follow the instructions for completing the
required information to register
4. You will receive a confirmation email with your new domain name.
An example domain name might be
adam@dyndns.com. You will need it to configure the DVR.
DynDNS.com Setup Screen
First obtain your Router DNS
You need to get your DNS manually from your router.
You will need the Primary or Secondary DNS from
your router for DDNS to function properly.
To obtain your Primary or Secondary DNS:
1. In your web browser, log in to your router using its
Default Gateway address. NOTE: Refer to your router`s
manual or software for login information. You can
also get the Default Gateway on your PC by selecting
Start>Run. Type CMD and press Enter. In the Command
Prompt window type ipconfig and press Enter.
2. View its WAN settings. Write down the Primary or
Secondary DNS address for use in the next step.
WAN Settings Example
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REMOTE Access
Network Setup
Next configure DDNS settings in the DVR
From the Network Setup menu, enter Primary or Secondary
DNS from the WAN settings of your router in the DNS field
1. Click DDNS SETTINGS.
2. Under DDNS, select ON.
3. Under SERVICE, select DYNDNS if you obtained
your domain name from DynDNS.com.
4. Under DOMAIN NAME, enter your DDNS domain name you
received from the confirmation email. For example, if your
domain name is adam@dyndns.com, you need to enter adam@
dyndns.com, in the text field using the Virtual Keyboard.
5. Enter your DDNS user name and password in the respective fields.
6. Click APPLY. Click OK in the confirmation window.
7. Click EXIT. The system will prompt you that it must restart. Click OK.
DDNS Setup
Port Forwarding
Port Forwarding allows computers and devices outside of your network to communicate with the DVR.
You will need to forward ports 80, 100 and 9000 from the attached router to the IP address of the DVR.
Gather the make, model and IP address of the router. If you changed the default router login, then you
will need to know the user name and password for that router. There are 3 Steps to follow:
Step 1: How to Determine the IP Address of the DVR
NOTE! The DVR and PC must be connected to the same router
and both must be powered up before proceeding.
1. Select DHCP from the TYPE drop down box in the
NETWORK SETUP Menu. You should see the message
“Getting IP...” The router will assign an IP address.
2. Restart the DVR.
3. Once the DVR has restarted, reopen the Network Setup window and
the IP address of the DVR will now be listed. This is the address to
which you will forward ports 80 and 9000. If you plan to access your
DVR via a smartphone, you will need to forward port 100 as well.
Network Setup-Getting IP Address
Step 2: Download and Install a simple port forwarding program
1. Download the FREE Simple Port Forwarding program from: http://www.simpleportforwarding.com/download
2. Click on “Direct Download” and Save the file to your hard drive.
Simple Port Forwarding Download from Website
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REMOTE Access
Network Setup
3. Install the program and launch it.
4. Once Simple Port Forwarding has launched, select
your router from the list. The default Router IP and
Login information will automatically come up. If you
have previously changed the login information, then
you will have to enter it manually. Click on “+” at the
bottom to open the window allowing you to set your
ports. (See “Simple Port Forwarding Initial Screen”)
5. Select “Add Custom” button. Enter your information:
• Name: (You can name your DVR if you wish)
• Type: TCP
• Start Port: 80
• End Port:80
• IP Address: IP of DVR obtained in Step 1.
6. Click on ADD
7. Repeat for port 9000. If you are adding a
Smartphone then also repeat for port 100.
Simple Port Forwarding Initial Screen
Select “Add Custom” Button
“Add Custom” Data Entry Screen
8. You will now be returned to the main window of the
program. The ports you added will now show on the list.
Click on “Update Router” at the bottom of the screen.
9. The “Updating is in progress” message now shows. Wait
until “Done” is displayed. If for some reason, a port or
ports that you forwarded are not listed in the Router or if
you see a message in the Scripts list stating that the port
already exists, then you will need to change the Port 80
to 85 in the DVR and start over again. Once you receive
the DONE message that the ports have been successfully
forwarded, test if the ports are working. See next step.
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REMOTE Access
Network Setup
Step 3: Test Port Forwarding
1. In the Checklist Screen, test if the ports are working by clicking on the “Do it now” button
in item “(7) Test that the ports now work.”. (See “Checklist Screen” below).
2. You should receive a message in the right side of the “Test Your Port Screen“ screen, “Port Status Tool” stating
that the port is online and can be reached, then you have set it up correctly. You will also receive an IP Address.
3. To connect to your DVR from the Internet, you will need to put the Internet IP address you received in the message into
the browser or access program window. If you had to change your port from Port 80, then you need to put that port at the
end of the address preceded by a colon (“:”). Example: if you used port 85, you will need to enter: http://75.14.251.43:85
Test Your Port Screen
Checklist Screen
Test Your Port Screen with Results
Page 32
REMOTE Access
Remote Surveillance
Remote Surveillance
Remote Surveillance using Internet Explorer 8:
The DVR features built-in browser-based software that allows you to access your system remotely over your local area
network (LAN) or over the Internet using Internet Explorer®. Once you have configured the network settings on the DVR
to match those on your router and forwarded the ports needed by the DVR to enable remote access over the Internet, you
will be ready to remotely view your cameras using a webcam program based on an ActiveX control. For this to work, you
will have to enable the ActiveX control options that are built into Internet Explorer. You will also need to check your “User
Account Control” setting. It is strongly suggested that you be running the latest version of Internet Explorer (currently IE8).
Configuring Windows “User Account Control”:
Check the “User Account Control” setting in Windows Vista or Windows 7 to be sure the setting is configured as
shown below. If not you might receive an error message informing of a codec that is missing or not installed.
Windows Vista
1. Open the Control Panel
2. Select “User Accounts and Family Safety”
3. Select “Add or Remove User Account”
4. Select user account to change
5. Select Turn User Account Control on or off”. Note: Depending on your version of Vista, this
screen might be accessible on the bottom of the “Select User Account to Change” screen
under “Additional things you can do” > “Go to main user account page”.
6. Uncheck the box next to “Use User Account Control (UAC) to help protect your computer.”
7. You will need to re-start your computer for the change to take effect.
Windows 7
1. Open the Control Panel
2. Select “User Accounts”
3. Select “Change User Account Control Settings”
4. In the “Choose to be notified about changes to your computer” screen, move the slider to the lowest setting “Never notify”.
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REMOTE Access
Remote Surveillance
Configuring ActiveX Control in Internet Explorer 8:
1. Open Internet Explorer 8
2. Click on Tools
3. Select Internet Options in the pull-down menu
4. Click on the Security Tab
5. Select Trusted Sites
6. Click on the Sites button
7. Uncheck the “Require server verification (https:)
for all sites in this zone” button.
8. Type the DVR’s IP address (obtained during Network Setup) or DDNS
domain name (obtained through DynDNS.com setup) into the “Add this
website to the zone:” box.
9. Click the Add button
10. Close the window.
11. Back in the “Security Tab” screen,
click the “Custom level…”button.
12. Pull down the “Reset to:” menu
button and select “Low”
13. Click the “Reset...” button
14. Click “Yes” when asked, “Are
you sure you want to change
the setting for this zone?”
15. Click OK
16. Click Apply
17. Click OK
18. Close Internet
Trusted Sites
Explorer. You are now
ready to access the DVR using Internet Explorer 8.
Internet Options-Security Screen
Using Remote Surveillance:
With your system connected to your local area network, you can now log in to your
system using Internet Explorer.
Security Settings
Setup Required Prior to Remote Access
NOTE: Your system must be connected to your LAN or WAN, Windows and Internet Explorer must be configured
as described in the previous sections Configuring Windows “User Account Control” and Configuring Active X
Control in Internet Explorer 8 and the DVR settings must have been setup properly as described in the Network
Setup for Remote Access section before attempting remote access.
The software from the DVR will install the first time you access the DVR through Internet Explorer and will allow you to
operate the network remotely. The DVR supports access over LAN and WAN, also supports IP and domain name access.
Logging Into Your System Remotely
With your IP address, you can now log in to your system
over your local or wide area network.
1. Open Internet Explorer. In the address bar, enter the IP
address of your system (i.e. 192.168.3.97).
2. You must install the ActiveX® in order to access your system.
Click the attention bar at the top of the main page and select
Install ActiveX Control. DVR Net viewer will reset.
3. In the warning box click Install. The login page appears.
Remote Surveillance-Login Screen
Leave the password field blank (default). NOTE: If you have
enabled passwords on your system, enter your USER or
ADMIN password. However, only the ADMIN can change settings and options on the system.
4. Select LAN or INTERNET from the drop-down menu and click LOGIN.
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REMOTE Access
Remote Surveillance
Remote Surveillance Main Screen:
Upon login, the Remote Surveillance main screen appears in your browser.
1
4
3
5
2
6
7
8
Item
Function
Description
1
Modes
Click LIVE, PLAYBACK, and SETUP
2
Main Screen
Main display screen for live viewing and playback
3
Time Stamp
Time stamp appears on each channel
4
Channel
Channel number appears in the top left corner
5
PTZ Control
PTZ control for any connected PTZ cameras (not included).
6
Functions
Click the icons to show/hide channels, take screen captures,
and record
7
Display Modes
Click the icons to view channels in single-channel full-screen,
quad, and split-screen configurations
8
Volume/Mute
Select a channel (outlined in red) and then click the bars to
increase/decrease volume; click the icon to mute/ unmute
volume.*
*Note: Audio capable cameras (not included) are required for audio recording on the system.
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REMOTE Access
Remote Surveillance
Live Viewing Tab:
By default, Remote Surveillance opens in Live Viewing mode (split-screen).
To use Live Viewing:
1. Click LIVE at the top of the main screen.
2. Click the display mode icons to view the main screen in single-channel, quad, or split-screen
configurations. You can also double-click a channel at any time to view it in single-channel.
3. Click
to show or hide all the channel windows.
4. Click
to start/stop manual recording to your PC on ALL channels. For more details see RECORDING.
5. Select a channel (outlined in red) and then click the audio bars to increase or
decrease listen-in volume. Click the icon to mute/unmute.
Live Viewing Talk Function
NOTE: The Talk function is not supported.
Recording
NOTE: You will record video to your PC
regardless of the recording mode on the
system itself. By default, recorded files are
saved in C:\DVR\[ip_address]\Record.
Recording
You can record video directly to your PC using the remote surveillance software.
To record video to your PC, from Live viewing, click to start/stop manual recording to your PC on ALL channels
Quick Access Menu
Right-click any channel to open the sub-menu.
The sub-menu contains the following options:
Remote ViewingQuick Access Menu
PTZ Control
You must have a PTZ camera (not included) connected to the system in order to use the PTZ controls.
To control a PTZ camera:
1. Select the channel of the connected PTZ camera(s).
2. Click the navigation arrows to pan and tilt the camera.
3. Click + /- to control zoom, focus, and iris.
4. Enter presets.
5. Click SETTING, HAND, and CLEAR to further control presets.
Screen Captures
Remote Viewing Use the remote surveillance software to take a snapshot of the channels on
PTZ Control
the main display screen. Screen Captures can be useful for your own records,
or may be needed by authorities in case of a security incident.
To take a screen capture:
1. From Live Viewing, select the channel you want to capture. The selected channel will be highlighted in a red frame.
2. Click .
3. Click OK in the confirmation window. Screen captures are saved as BMP files to the default save location (C:\DVR\...).
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REMOTE Access
Remote Surveillance
Playback Tab
Use the Replay menu to search and playback recorded video on your system.
Remote Viewing-Playback Screen
To use the replay menu:
1. Click REPLAY at the top of the main screen. The main screen will be grey.
2. Click REFRESH below the calendar to view the recorded files for the current month. NOTE: Normal recording is
indicated by a clock icon; alarm recording (alarm, loss, and motion events) are indicated by an exclamation mark icon.
3. Double-click a file from the File List to playback the file in the main screen. The icon in the file list
changes to “ ”.Control playback using the buttons at the bottom of the main screen.
Remote Viewing-Progress Bar
The purple bar indicates the download progress. The green marker indicates playback progress. You can
click and drag the playback marker (will turn from green to orange) to advance or rewind playback as
needed. Click Play, Pause, Stop, Fast Forward, Slow and Next Frame to perform those functions.
Page 37
REMOTE Access
Remote Surveillance
Search
Use the calendar and drop-down menus to search for recorded video on your system.
1. Click < > to change the month on the calendar. Dates
with recorded video data will appear in bold.
2. Click the date. Recorded video files will populate the File List.
3. From the Channel drop-down menu, select a specific channel
or select ALL CHANNEL and then click SEARCH.
4. From the Type drop-down menu, select COMMON (normal
recording), ALARM, or ALL TYPE and then click SEARCH.
5. Double-click the file from the File List to playback the file in the main screen.
Remote Backup
You can backup recorded video files from your system to your PC
using the Replay menu in the remote surveillance software.
To backup files remotely:
1. Click PLAYBACK at the top of the main screen.
2. Double-click a file from the File List to begin playback.
3. Click BACKUP. Backup begins to C:/DVR/[ip_address]/Backup NOTE: If you
playback a file, you must wait for the file to load before backing it up otherwise you
may receive an error message
Remote Viewing-Search Calendar
Remote Viewing-Error Message
4. When file backup is complete, click OK in the confirmation
window. The confirmation window show the save path of
the backup file. NOTE: Backup files are saved as .264 files.
Player Software
NOTE: Use the Player Software included on
the software CD to playback backed up video.
Remote Viewing-File backup Location
Remote Viewing-Playback Software
Page 38
REMOTE Access
Remote Surveillance
Setup Tab
Use the SETUP tab to configure the settings of your system from a remote location. NOTE: If the Main
Menu is open on the system, you will not be able to make changes to the system from the remote location.
To open remote setup:
Click SETUP at the top of the main screen. The Remote Setup
menu features the following tabbed options:
• RECORD
• ALARM
• PTZ
• NETWORK
• SETTING
• MAINTENANCE
• HOST INFO
RECORD
You can check and change the parameter settings as
configured in the DVR.
ALARM
You can check and change the parameter settings as
configured in the DVR.
Remote Setup - Record Screen
PTZ
You can check and change the parameter settings as
configured in the DVR.
Remote Setup - PTZ Screen
Remote Setup - Alarm Screen
NETWORK
You can check and change the parameter settings as
configured in the DVR.
Remote Setup - Network Screen
Page 39
REMOTE Access
Remote Surveillance
SETTING
You can check and change the parameter
settings as configured in the DVR
• BANDWIDTH: Set the bandwidth in kbps (128k,
192k, 256k, 384k, 512k, 1024k) that you want to
allocate for traffic based on internet bandwidth
available. This bandwidth does not include audio.
• FILE SAVE PATH: The path where you want to
save captured picture and recording video.
MAINTENANCE
You can check and change the parameter settings
as configured in the DVR along with rebooting
the system and upgrading firmware.
• TELECONTROL: Remote reboot DVR or format HDD.
• REMOTE UPGRADE: Remote upgrade DVR firmware.
Remote Setup - Setting Screen
Remote Setup - Maintenance Screen
HOST INFO
This interface allows you to view system information
such as HDD status, remain record time, firmware
version and MAC Address. All the information is for
viewing only and cannot be changed remotely.
Remote Setup - Host Info Screen
Page 40
Mobile Phone
Setup and Control
Mobile Phone
Mobile Setup
Mobile allows you to send alerts to your cellular phone running Windows
Mobile Pro (6.0 or later), Symbian (S60 3rd or later), Android, Blackberry
(Curve 8900, Bold 9700, Tour 9630), or iPhone on 3G networks. The
instructions on how to install and use the software for the different
phone operating systems are shown below. This installation CD includes
the software needed for Windows Mobile Pro, Symbian, Android, and
Blackberry. To use with an iPhone you need to download the software from
the iTunes app store.
For all phones configure MOBILE settings as follows:
• From the MAIN Menu click ADVANCED then MOBILE.
• Under MOBILE NETWORK, select 3G, 2.75G, or 2.5G. NOTE: Contact
your cellular provider if you are unsure about the network of your celMobile Setup
lular phone.
• Under MOBILE PORT, enter your mobile port number. Note: this port can’t be the same with any other port and different
DVR’s should have different sever ports.
• Click APPLY. Click OK in the confirmation window.
• Click EXIT in all menus until all windows are closed.
Mobile Access
NOTE! Before you can use Mobile Access you need to setup
the network configuration on the DVR and forward port 100 as
described in the “Port Forwarding” section of this manual.
Windows Mobile Pro (6.0 or later) OS Phones
Step 1: Program Download
Copy the installation program
“Meyesetup.CAB” from the
Installation CD to the “My
Documents” folder on your mobile
phone.
Download Software
Step 2: Select Install Path
Click the program and start to
install it, just select default path
when it ask you to select install
path.
Select Install Path
Step 3: Install Program
Click the Install button to begin
installation.
Install Software
Page 41
Mobile Phone
Setup and Control
Step 5: Network Parameters
When you login for the first
time, go to the “Settings” tab
and configure the network
parameters first. These should
be the same as on the DVR.
Step 4: Launch Program
After installed, click the QQeye
icon to run the program.
Setup Network Parameters
Main Screen
Click QQeye Icon to Launch
Step 6: Main Interface and Controls
• Channel: Select the channel you want
to monitor. When you select a channel,
it will connect to DVR automatically.
• Connect: Connects and Disconnects to the DVR.
• Settings: You will need to enter the Settings
menu when you first access this program in
order to configure the phone to access the DVR.
• Snapshot default save path is:
Program\QQeye\photo.
• Button Definitions: Note, you must
have a PTZ camera(s) connected
for these functions to operate.
Item
Display Mode
1
2
3
4
Function
1
PTZ Directional Controls
2
PTZ Zoom
3
PTZ Focus
4
PTZ Iris Controls
5
Snapshot
5
Page 42
Mobile Phone
Setup and Control
Symbian (S60 3rd or later) OS Phones
Your DVR can be configured to be viewed remotely on your smartphone running the Symbian OS using the MEye software.
Step 1: Program Download
Copy the install program
MEye.3rd.sisx for third edition
or MEye.5th.sisx for fifth edition
appropriate to your version of
the Symbian operating system
from the CD included with your
DVR to your mobile phone. The
default save path is memory card.
Download Software
Step 4: Internet Connection
Confirm the program can
connect to the internet.
Allow Program to Connect
Step 2: Program Install
Click the program and install it.
Program Install
Step 5: Install Successful
The message, “Install successful”
will display after the program
is finished installing.
Install Successful
Page 43
Step 3: Install Location
Choose to install the program
to the phone’s internal memory
or onto an SD card.
Confirm Install Location
Step 6: Launch Program
After installed, click the QQeye
icon to run the program.
Launch QQeye Program
Mobile Phone
Setup and Control
Step 7: Main Interface and Controls
• Snapshot default save path is: C:\Data\Images.
• Button Definitions: Note, you must have a PTZ
camera(s) connected for PTZ functions to operate.
• The “NextGroup” button switches the camera
displays in groups of 4, i.e. 1-4; 5-8, etc. depending
on how many channels your system can support
and how many cameras you have connected.
Item
1
2
3
Main Screen
4
5
6
7
8
Function
1
Channel Selection
2
PTZ Directional
Control
3
PTZ Zoom, Focus and
Iris Controls
4
Play/Pause
5
Full/Normal Screen
View
6
Snapshot
7
Settings
8
Next Channel Group
9
Exit
9
Step 8: Network Parameters
When you login for the first time, go to the “Settings” tab and configure
the network parameters first. These should be the same as on the DVR.
Network Settings - Screen 1
Next Group Screen
Network Settings - Screen 2
Page 44
Display Mode
Normal/Full Screen. Clicking the
screen can switch the display mode
between normal and full screen.
Display Mode
Mobile Phone
Setup and Control
Android 1.5 Mobile OS Phones
Your DVR can be configured to be viewed remotely using a smartphone running the Android mobile OS using the MEye software.
Step 1: Program Download
Copy the installation program
“Meye.apk” from the Installation CD
to your mobile phone. The default
save path is My Documents.
Step 2: Install Program
Go to your phone and install Meye by clicking on the Install button on
the screen. Once installed, click on Open to launch the program.
Install Application
Install Complete
Program Download
Step 3: Main Interface and Controls
• Snapshot default save path is
phone’s default gallery directory.
• Button Definitions:
• The “Next Channel Group” button
switches the camera displays in
groups of 8, i.e. 1-8; 9-16, etc.
depending on how many channels
your system can support and how
many cameras you have connected.
1
Item
Function
1
Channel Buttons
2
Start/Stop
3
Normal View/Magnified View
4
Snapshot
5
Settings
6
Next Channel Group
7
Program Information
Main Screen
2
3
4
5
6
7
Page 45
Mobile Phone
Setup and Control
Step 4: Network Parameters
When you login for the first time, go to the “Settings” tab and configure
the network parameters first. These should be the same as on the DVR.
Settings Screen
View Modes
You can switch between normal mode and magnify mode. When you revolve
your phone, it automatically switches to full screen mode.
Full Screen Mode
Normal Mode
Magnify Mode
Page 46
Mobile Phone
Setup and Control
Apple iPhone on 3G Networks
Your DVR can be configured to be viewed
remotely on your iPhone or iPad using
the MEye software. System requirements:
iPhone or iPad 2.0 or greater with at least
800KB of free space. iTunes is optional.
1. Open your iPhone and click App Store.
2. Under the search bar type “Meye”
and click search button. Download
the Mobile Viewing Application
for free, the file name is Meye.
3. Click the Meye icon, the application
will install on your iPhone.
iPhone App screen
Step 4: Network Parameters
When you login for the first time, go
to the “Settings” tab and configure
the network parameters first. These
should be the same as on the DVR.
Step 5: Main Interface and Controls
• Snapshot default save path is phone’s default gallery directory.
• Button Definitions:
• The “Next Channel Group” button switches the camera displays in
groups of 8, i.e. 1-8; 9-16, etc. depending on how many channels your
system can support and how many cameras you have connected.
Item
Function
1
Channel Buttons
2
Start/Stop
3
Normal View/Magnified View
4
Snapshot
5
Settings
6
Next Channel Group
7
Program Information
1
Settings Screen
Main Screen
2
Page 47
3
4
5
6
7
Mobile Phone
Setup and Control
Blackberry OS 5.0 Phones (Curve 8900, Bold 9700, Tour 9630)
Your DVR can be configured to be viewed remotely using a smartphone running
the BlackBerry mobile OS version 5.0 using the MEye software.
1.
2.
3.
4.
5.
Connect the BlackBerry to your PC via USB Cable.
Launch BlackBerry Desktop Manager and run select Import Files.
Locate MEye.cod and MEye.alx (it may be easier to copy the two files to your hard drive) and click on OPEN.
The files will be imported to your phone.
Desktop Manager will show that MEye is now installed on your phone.
Blackberry Desktop Manager Install Menu
Step 6: Icon
Remove the USB Cable and go the Download
Menu on your phone to launch the application
Blackberry Download Menu
Page 48
Mobile Phone
Setup and Control
Step 7: Main Interface and Controls
• Snapshot default save path is phone’s default gallery directory.
• Button Definitions:
• The “Next Channel Group” button switches the camera displays
in groups of 4, i.e. 1-4; 5-8, etc. depending on how many channels
your system can support and how many cameras you have
connected. The icons which are not defined are non-functional.
Item
Function
2
1
Channel Buttons
2
Start/Stop
3
3
Normal View/Magnified View
4
4
Snapshot
5
Settings
6
Next Channel Group
7
Program Information
1
5
6
7
Main Screen
Step 8: Network Parameters
When you login for the first time, go to the “Settings”
tab and configure the network parameters first.
These should be the same as on the DVR.
Blackberry Settings Screen
Main Screen - Video Display Mode
You can switch between full screen
and regular screen mode.
Blackberry Operational Screen Mode
Page 49
Appendix
Hard Drive
Hard Drive Removal and Installation
HDD Installation
To replace the hard drive in the DVR:
1. CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK.
UNPLUG ALL POWER SOURCES, INCLUDING CAMERAS
FROM THE DVR BEFORE REMOVING COVER. FAILURE
TO DO SO CAN RESULT IN DAMAGE TO THE DVR OR
ITS COMPONENTS AS WELL AS INJURY OR DEATH
1. Remove screws securing the cover of
the DVR and remove cover.
2. Disconnect the hard drive power and data cables.
3. Remove old hard drive and replace with the new one.
4. Re-install the screws securing the hard
drive to the bottom of the DVR.
5. Re-connect the hard drive power and data cables.
6. Replace the cover and screws. Note: Format hard drive
per instructions in HDD MANAGEMENT section.
Caution!
When working with electrostatic sensitive
devices such as hard disk or DVR
unit, make sure you use a static-free
workstation. Any electrostatic energy
coming in contact with the hard disk or DVR can damage
it permanently.
Hard Drive Remove/Install Screws from Below
Hard Drive Format
NOTE: A new hard drive must be formatted
after installation. Format per instructions
in the HDD MANAGEMENT section of this
manual.
CAUTION!
RISK OF ELECTRIC SHOCK
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK.
UNPLUG ALL POWER SOURCES, INCLUDING CAMERAS FROM
THE DVR BEFORE REMOVING COVER. FAILURE TO DO SO CAN
RESULT IN DAMAGE TO THE DVR OR ITS COMPONENTS AS
WELL AS INJURY OR DEATH.
Hard Drive - Connected to Circuit Board
The lightning flash with arrowhead symbol, within an equilateral
triangle, is intended to alert the user to the presence of un-insulated
“dangerous voltage” within the product’s enclosure that may be of
sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle, is intended to
alert the user to the presence of important operating and maintenance
(servicing) instructions in the literature accompanying the appliance.
Page 50
Appendix
Specifications
Technical Specifications
Device
Parameter
Specification
Language
English/ Chinese
GUI
16 Bit Graphic menu (OSD Menu)
Password
User password, Administrator password
Video in
8ch composite video input 1.0Vp-p, impedance 75Ω, BNC
Video out
1 VGA, 1 BNC (CVBS)
Video display
8-channel: 1/4/9 channel
Video standard
PAL, 25 f/s, CCIR 625line, 50 scene
NTSC, 30 f/s, CCIR 525 line, 60 scene
Audio input
8-ch audio input, impedance 600Ω, RCA
Audio output
1-ch audio output, impedance 600Ω, RCA
Basic electricity output
Linearity electricity
Record style
Audio video recorded simultaneously
Audio compression
ADPCM
Picture compression
H.264
Picture resolution
CIF/HD1/D1
Audio style
ADPCM
Video code rate
CIF: 384~768 Kbps
HD1: 512~1024 Kbps
D1: 512~1024 Kbps
Audio code rate
32 KB/s
Data storage
One 1 TB SATA HDD included, up to 2 TB capable
Alarm input
8 alarm input
Alarm output
1 alarm output
Serial interface
Supports 1 RS232
PTZ interface
Supports PELCO-D, PELCO-P
Mouse
Mouse USB 1.1
Data
USB 2.0
Network interface
RJ45, 10M/100M
VGA
VGA output
Supports 800 x 600, 1024 x 768, 1280 x 1024,
1366 x 768, 1440 x 900 resolution
Software
upgrade
USB
Supports USB firmware upgrade
Voltage input
AC:110~240V, DC 12V
Power Consumption
6W without HDD
Working temperature
14 °F to 122 °F (-10 °C to 50°C)
Video impedance input
75Ω each channel
Video output
1Vp-p CVBS signal
Item
System
Video
Audio
Picture
processing
and storage
Alarm
Connector
other
Page 51
Appendix
,
FAQ s
,
FAQ s
If your problem is not listed below, please call our toll-free number for more support. Tech Services: 800-323-9005.
Question:Why does DVR not work after starting? Why did the DVR stop working?
Answer: • Check that the power adapter is plugged into the DVR properly
• Check the power source and all power cord connections are properly connected
• Make sure the power on-off switch on the back of the DVR unit is on
Question:Why does the DVR reboot automatically? Or stop for several minutes after starting?
Answer:
• Check the supply voltage to be sure it is stable
• Bad track on hard drive or the hard drive is bad
• Instability of the front-end video signal
• High temperature, too much dust, bad DVR operating environment
Question: Why is there no video output on single, multi or all channels?
Answer:
• Check if the camera adaptor is properly connected
• Check the cable for connecting video input/output in the back panel of DVR
• Insert the video source directly into the display device and check if they are causing the problem.
• Check the brightness of the picture and bring it back to its original default setting
• No video input signal or too weak
Question: Why can’t the DVR record after startup and why is there an “H” showing on the screen?
Answer:
• Make sure power adaptor is DC 12V
• Make sure hard drive is formatted
• Check the power and data connection cables of the hard drive
• The hard drive is defective
Question: What is the meaning of?
Answer:
Incdicates the channel is recording.
Camera view is blocked
Video is unavailable on the channel
Channel is capable of providing audio
Motion is detected on the channel
PTZ camera is currently rotating positions
Question: Why does DVR have problems with real-time images, such as bad image color or serious brightness distortion?
Answer:
• If PAL and NTSC are not correctly selected, the images will be in black and white and possibly a rolling screen.
• DVR is not compatible with monitor
• The video transmission distance (cable run) is too long
• Adjust the DVR color settings
Question: Why is there no audio sound when monitoring?
Answer:
• Check sound box or speaker functions. Also check possible short circuit.
• Audio source may be connected to the video channel. You can click to full-screen to check.
• The hardware of DVR is defective
• Cameras are not audio capable
• Speakers need to have an amplifier
• Channel being monitored is not connected to an audio camera
• Volume regulate is turned down
Page 52
Appendix
,
FAQ s
Question: Why is there no audio when playing back?
Answer:
• Check to see that the audio settings for the channels are correct.
• Audio is off in record menu
Question: Why is my system time not correct?
Answer:
• Wrong setting or user did not click “Edit” to confirm
Question: Why doesn’t motion detection work?
Answer:
• The setting of motion detection area is not correct
• Sensitivity is too low
Question: Why do I have a USB device error?
Answer:
• The data being downloaded exceeds the capacity of backup device
• The backup device is incompatible
• The backup device is damaged
Question: Why doesn’t the Remote Control work?
Answer:
• The remote control is too far from the DVR
• Remote control batteries are dead or low
• Remote control is damaged, check by using the control on the DVR
Question: Why can’t I log in over the Internet?
Answer:
• Check the network to see if it is connected. Check if LINK or 100M LED is displayed normally on
the panel; use ping xxx.xxx.xxx.xxx (DVR IP) to check if the Internet is linked properly.
• Make sure you are running Windows 7, Vista or XP operating system and Internet Explorer 6.0 - 8.0
• ActiveX control has been blocked. Please manually install ActiveX control again.
• Install DX8.1 and upgrade your video card driver
Question: Why is there no picture or picture is not clear when I preview the
recording or playback the recording via Internet Explorer?
Answer:
• Choose “WAN” in “web environment”
• Try opening and closing windows again by right clicking the mouse button
Question: Why am I receiving a message indicating “other members are setting......”
when accessing my DVR settings through Internet Explorer
Answer:
•
Someone else is setting the DVR or the Main Menu is open on the DVR. Close the DVR configuration interface or exit the DVR.
Question: Why do I get a message stating “Not Enough Resources” when I have
not exceeded the 480 frame rate total for NTSC recording?
Answer:
• Although the chipset is the standard NTSC 480, part of the resources are used for other internal functions and
cannot be allocated to recording resources. A frame rate of 420 fps is the maximum that can be allocated.
Page 53
Appendix
Troubleshooting
Troubleshooting
Error
Possible Cause
Solutions
Cable from power adapter is loose or is unplugged
Cables are connected, but system is not receiving
sufficient power
• Confirm that the system is powered on (LED indicators on the
front should be ON)
• If the unit is connected through a power bar or surge protector,
try bypassing the bar and connecting the power directly to the
wall outlet
• Confirm that there is power at the outlet
• Connect the power cable to another outlet
• Test the outlet with another plugged device
Battery in the remote control is drained or is missing
• Install two fresh AAA alkaline batteries in the remote control
Hard drive cables are loose or not properly connected
• Remove the housing and check that hard drive cables are firmly
connected
System is not receiving
power or is not powering up
Remote control not detected
by the system
Hard drive is not detected by
the system
Hard drive is full (10%
remaining) and the unit is No
longer recording
Mouse not detected by
system
There is no picture on
selected channels/camera
picture is not being
displayed
The image on the DVR
appears but does not have
sound
The system beeps at startup
I am not receiving e-mail
notifications
• Confirm that all cables are connected correctly
• Confirm that the power adapter is securely connected to the back
of the unit
• Open the housing and install a 3.5 SATA hard drive
Overwrite is not enabled
• From the Main Menu, select HDD Manage>Overwrite>Click OK
to Enable
Mouse cable is not connected or is not firmly
connected to the system
• Firmly connect the mouse cable to the USB Mouse port (not the
USB Data port) on the front panel.
System needs to be reset
• Power off the system (Turn power switch off position on back
of unit). Firmly connect a USB mouse to the USB Mouse port on
the front panel of the system. Power on the system (Turn power
switch to on position on back of unit).
• Check the camera video cable and connections
• Disconnect and reconnect the cable at the system and at the
camera
• Try moving the camera to another channel or use another cable
Camera cables are loose or have become
disconnected
Audio cables are loose or have been disconnected
• Check the AUDIO connections to the DVR
Audio channels are disabled insert check the system
settings
• Check the Configurations: Main Menu>Record>Audio
Volume on external speakers (not included) is low or
off
• Increase volume on external speakers (not included)
Cameras are not audio capable or a powered
microphone is not attached
• Add audio capable cameras or a powered microphone (not
included with this kit)
The beep at startup is normal
E-mail notification is disabled
• Open Main Menu>Advance>Motion DETECT Then choose ON
under SEND EMAIL
Default setting is disabled and /or you have not
entered your own SMTP information
• Open Main Menu>Advance>ALARM SET>MAIL, Then check
settings
Page 54
Appendix
Warranty
Warranty
PRODUCT LIMITED WARRANTY
BRK Brands, Inc., (“BRK”) the maker of First Alert® brand products warrants that for a period of one year from the date of purchase
(the “Warranty Period”), this product will be free from defects in material and workmanship. BRK, at its sole option, will repair or
replace this product or any component of the product found to be defective during the Warranty Period. Replacement or repair will
be made with a new or remanufactured product or component. If the product is no longer available, replacement may be made with
a similar product of equal or greater value. This is your exclusive warranty.
This warranty is valid for the original retail purchaser only from the date of initial retail purchase and is not transferable. In order
to obtain warranty service, you must keep the original sales receipt and proof of purchase in the form of the UPC code from the
package. BRK dealers, service centers, or retail stores selling BRK products do not have the right to alter, modify or any way change
the terms and conditions of this warranty.
WARRANTY EXCLUSIONS
Parts and Labor: 1 year limited (warranted parts do not include bulbs, LEDs, and batteries)
This warranty does not apply to bulbs, LEDs, and batteries supplied with or forming part of the product.
This warranty is invalidated if non- BRK accessories are or have been used in or in connection with the product or in any modification
or repair is made to the product.
This warranty does not apply to defects or damages arising by use of the product in other than normal (including normal atmospheric,
moisture and humidity) conditions or by installation or use of the product other than in strict accordance with the instructions
contained in the product owner’s manual.
This warranty does not apply to defects in or damages to the product caused by (i) negligent use of the product, (ii) misuse,
abuse, neglect, alteration, repair or improper installation of the product, (iii) electrical short circuits or transients, (iv) usage not in
accordance with product installation, (v) use of replacement parts not supplied by BRK, (vi) improper product maintenance, or (vii)
accident, fire, flood or other Acts of God.
This warranty does not cover the performance or functionality of any computer software included in the package with the product.
BRK makes no warranty that the software provided with the product will function without interruption or otherwise be free of
anomalies, errors, or “Bugs.” This warranty does not cover any costs relating to removal or replacement of any product or software
installed on your computer.
BRK reserves the right to make changes in design or to make additions to or improvements in its products without incurring any
obligations to modify any product which has already been manufactured. BRK will make every effort to provide updates and fixes to
its software via its website. This warranty does not cover any alteration or damage to any other software that may be or may become
resident on the users system as a result of installing the software provided. This warranty is in lieu of other warranties, expressed or
implied, and BRK neither assumes nor authorizes any person to assume for it any other obligation or liability in connection with the
sale or service of the product. In no event shall BRK be liable for any special or consequential damages arising from the use of the
product or arising from the malfunctioning or non-functioning of the product, or for any delay in the performance of this warranty
due to any cause beyond its control.
BRK does not make any claims or warranties of any kind whatsoever regarding the product’s potential, ability, or effectiveness to
prevent, minimize, or in any way affect personal or property damage or injury. BRK is not responsible for any personal damage, loss,
or theft related to the product or to its use for any harm, whether physical or mental related thereto. Any and all claims or statements,
whether written or verbal, by salespeople, retailers, dealers, or distributors to the contrary are not authorized by BRK, and do not
affect this provision of this warranty.
BRK’s responsibility under this, or any other warranty, implied or expressed, is limited to repair, replacement or refund, as set
forth above. These remedies are the sole and exclusive remedies for any breach of warranty. BRK is not responsible for direct,
special, incidental, or consequential damages resulting from any breach of warranty or under any other legal theory including but
not limited to, loss profits, downtime, goodwill, damage to or replacement of equipment and property and any costs of recovering,
reprogramming or reproducing any program or data stored in or used with a system containing the product accompanying software.
BRK does not warrant the software will operate with any other software except that which is indicated. BRK cannot be responsible
for characteristics of their party hardware or software which may effect the operation of the software included.
Except to the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a particular purpose is
limited in duration to the duration of the above Warranty Period. Some states, provinces, or jurisdictions do not allow the exclusion
or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations
or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from
state to state, or province to province, or jurisdiction to jurisdiction.
OBTAINING SERVICE
If service is required, do not return the product to your place of purchase. In order to obtain warranty service, contact the Consumer
Affairs Division at 1-800-323-9005, 7:30 a.m. – 5:00 a.m. Central Standard Time, Monday through Friday. To assist us in serving you,
please have the model number and date of purchase available when calling.
After contacting the Consumer Affairs Division and it is determined that the product should be returned for Warranty Service, please
mail the product to: BRK Brands, Inc., 3901 Liberty Street Road, Aurora, IL 60504-8122.
Page 55
©2012 BRK Brands, Inc.
a Jarden Corporation Company (NYSE:JAH)
3901 Liberty Street Road, Aurora, IL 60504-8122
Phone: 630-851-7330 Tech Services: 800-323-9005
www.brkelectronics.com
M08-0391-000