Drive Medical Scout Troubleshooting guide

CONTENTS
QUICK REFERENCE GUIDE
Problem: Scooter will not switch on
Symptoms:
Remedy:
Batteries not connected
Check batteries connected
Circuit breaker has tripped
Push circuit breaker to reset
Rear and front sections not
Check connection on frontconnected
to-rear loom
1.
PREFACE
2. SAFETY NOTICE
2.1 Before Driving
Problem: Scooter will switch on but will not run
Symptoms:
Remedy:
Flat batteries
Recharge battery
Charger plugged in
Unplug charger from scooter
Motor in freewheel mode
Push down freewheel lever
2.2 Whilst Driving
2.3 Labelling
2.4 Electromagnetic Interference
Problem: Scooter appears slow
Symptoms:
Remedy:
Flat batteries
Recharge battery
Speed setting slow
Turn up speed dial
3. PARTS INTRODUCTION
4. OPERATION
4.1 Control Panel
Problem: Seat moves whilst in use
Symptoms:
Remedy:
Seat not locked in position
Slowly rotate the seat until it
drops in place and is secure.
4.2 How to Operate Your Scooter
5. DRIVING ON THE ROAD
Problem: Tiller appears loose or will not swivel freely
Symptoms:
Remedy:
Tiller adjustment knob loose
Tighten tiller adjustment knob
Release Tiller Lock
Tiller Lock Applied
6. BATTERY CHARGING AND CARE
7. INSPECTION AND MAINTENANCE
7.1 Daily Checking
7.2 Service Record
Problem: Horn sounds involuntarily / automatically
Symptoms:
Remedy:
The scooter has diagnosed a
Ensure the wigwag paddle is
fault
released and switch the
scooter off and on.
Recharge batteries if error
persists.
7.3 Battery Pack and Tyres
7.4 Cleaning
7.5 Storage
7.6 Moving About
7.7 Disassembling the Scooter for
Transportation
7.8 Assembling the Scooter
8. TROUBLESHOOTING
9. SPECIFICATION
10. WARRANTY
11. APPENDIX: SERVICE RECORD
Scout Electric Scooter
Page 1 of 16
Owner’s Handbook (Code: MS008_IFU 08/13)
1.
PREFACE AND INTRODUCTION
 Please carefully read this owner’s handbook before
using the scooter to ensure that you operate the
scooter safely. Improper use of the scooter could
result in damage, injury or traffic accidents.
 This handbook also advises how to get most out of
your scooter by giving comprehensive operating,
assembly and maintenance instructions for the
scooter.
 A repair and maintenance record chart and
warranty information is included with this
handbook. Please keep it in a safe place or with the
scooter.
 If someone else uses the scooter make sure that you
provide him or her with this handbook for their
consideration.
 As designs change some of the illustrations and
pictures in the manual may not correspond to the
scooters that you purchased. We reserve the right
to make design modifications.
 The Scout range of scooters have been designed
and manufactured to provide a comfortable and
secure yet affordable solution for some mobility
requirements. They are designed for a single user
to compensate for a loss of mobility as a result of a
disability. They are manoeuvrable and are suitable
for indoor and some outdoor application where the
terrain is forgiving (for example smooth paths,
shopping centres, etc). They are class 2 scooters as
defined by the Road Traffic Act 1988. They feature
a rotating seat and can be easily folded and
disassembled.
 There are two styles of Scout scooter available:
2. SAFETY
2.1 Before Driving
 The user needs to be familiar with the use and
operation of this scooter before driving.
 Ride on the pavement and pedestrian areas only.
Never ride on motorways or dual carriageways.
Only use roads to cross to other side of the
pavement.
 Be aware of traffic when crossing or using roads.
 Use extreme caution when driving your scooter in
busy areas such as shopping malls.
 Do not drive the scooter under the influence of
drink or drugs, or when you are tired.
 Be careful when using the scooter in low light. It has
not been designed for use at night.
 Before using the scooter in busy or hazardous
environments, familiarise yourself with the
operation of the scooter. Practice in an open and
safe area which is free from hazards and other
people. Turn the speed dial down for your initial
practice.
2.2 Whilst Driving
 Do not use your scooter on surfaces that are
muddy, gravelly, bumpy, narrow, snowed over, icy;
or on towpaths near to canals which are not
guarded.
3-wheel model for compact environments
 Do not use your scooter outside when it is raining,
snowing, misty or windy.
4-wheel model for greater stability
 Do not make erratic turnings on your scooter.
 Bear in mind driving motions such as accelerating,
stopping, turning, reversing, and the effect of
gradients.
Scout Electric Scooter
Page 2 of 16
Owner’s Handbook (Code: MS008_IFU 08/13)
 Slow down when driving on gradients. Always lean
forward when climbing a steep gradient. Do not
travel on gradients exceeding those stated on the
diagram below:
WARNING:
EMI
REFER TO
OPERATORS
MANUAL FOR
INFORMATION
Above: Located on rear
REF
 Do not drive on roads with large drops or potholes.
MS008PB
S/No
REFER TO
WARNING: OPERATORS
MANUAL FOR
EMI
INFORMATION
THIS UNIT HAS
ACHIEVED 20 V/m
EMI TESTING
Drive Medical Ltd (HX5 9JP)
Drive Medical GmbH (D-88316)
 The scooter is not suitable for carrying passengers.
5 06 02 6 6 8 48 7 11
MADE IN
VIETNAM
Maximum User Mass 130kg
Above: Located on rear
 Do not use the scooter to carry heavy goods.
 Do not use a mobile phone or other wireless
communication devices whilst driving. Always stop
somewhere suitable and switch off the scooter
before using the phone.
WARNING

Please hold the tiller before loosen
the tiller adjustment knob.
 Before lifting or driving the scooter
make certain the tiller adjustment
knob is fully tightened.
 Never attempt to adjust the tiller
whilst the scooter is in motion
Above: Located on tiller
 Do not set in freewheel mode when driving,
especially on a gradient. Ensure that the scooter’s
automatic brake is applied before use.
 Do not exceed the weight limit of the scooter.
2.4 Electromagnetic Interference
2.3 Labelling
 Please carefully read all labels applied to the
scooter before driving. For future reference, do not
remove them from the scooter. The labels are also
shown below:
NEVER LIFT SCOOTER UP BY THE
REAR OR FRONT OF SHROUD
Above: Located on rear shroud
!
WARNING
Never operate the freewheel lever while
seated on the scooter or on an incline!
OPERATION OF THE FREEWHEEL LEVER
Always pull UP FIRMLY for freewheel mode
Always push DOWN FIRMLY for drive mode
 Scooters may be susceptible to electromagnetic
interference (EMI) from sources such as mobile
phones, walkie-talkies, TV and radio broadcast
stations and amateur radio sets. In some cases,
there is a risk this interference may cause
involuntary movement of the scooter. The scooter
has been tested and passed to withstand
interference to a level of 20V per metre.
 Be aware that the above sources may cause
involuntary movement due to EMI. Exercise caution
whilst using the aforementioned devices and avoid
close proximity to TV and Radio broadcast stations.
 The addition of components or accessories may
effect the EMI susceptibility of the scooter. Do not
fit accessories other than Drive Medical authorised
accessories.
Above: Located by freewheel lever on rear
Scout Electric Scooter
Page 3 of 16
Owner’s Handbook (Code: MS008_IFU 08/13)
4.2 How To Operate Your Scooter
3. PARTS INTRODUCTION
Scout 4-wheel pictured below
CONTROL
PANEL
SEAT
 Key Ignition. The key ignition acts as the power
switch for the scooter. To switch the power on, turn
the key clockwise and battery gauge should
illuminate. To switch the power off, turn the key
anticlockwise, after which the battery gauge should
switch off and the key can be removed.
Do not turn the ignition off whilst driving
as this will lead to an emergency stop and
possible risk of damage or injury.
SEAT
POST
TILLER ADJ.
KNOB
CHARGER
SOCKET
BATTERY
PACK
TILLER
LOCK
 Speed Dial. Turn the speed dial to determine the
maximum speed of the scooter. Turn the dial
clockwise to increase the speed setting and turn the
dial anticlockwise to decrease the speed setting.
Do not adjust the speed dial whilst driving
as this could result in loss of control. Do
not set the highest speed whilst driving
indoors.
Rear section shown below (applicable to both models)
FREEWHEEL
LEVER
 Tiller Lock. When the tiller is centred, pull the tiller
lock down to secure the tiller for transportation.
Push the tiller lock up to release.
Always ensure the tiller lock is disengaged
when driving the scooter. Always check
the tiller moves and turns freely before
driving.
ANTI TIP
WHEEL
4. OPERATION
4.1 Control Panel
BATTERY
GAUGE
SPEED
DIAL
WIGWAG
PADDLE
HORN
BUTTON
 Moving and Braking. To move forward, pull the right
hand side of the wigwag paddle with your hand
towards you whilst resting the palm of your hand on
the lower handle bar. Pull the left hand side of the
wigwag paddle towards you and the scooter will
move backwards, emitting an audible reversing
alarm. To brake, release the wigwag paddle which
will return to neutral and activate the
electromagnetic brake automatically and bring the
scooter to a prompt stop. The wigwag paddle
allows you to control the speed of the scooter up to
a maximum speed determined by the Speed Dial.
The further the wigwag paddle is deflected, the
faster the scooter will go (up to 4mph).
Warning
Do not push both left and right hand
sides of the wigwag simultaneously. You
Scout Electric Scooter
Page 4 of 16
Owner’s Handbook (Code: MS008_IFU 08/13)
will not be able to control the scooter.
 Horn Button. Press the horn button to sound the
horn. Release the button to stop the horn. The horn
is the yellow button located on the control panel.
 Braking – Electromagnetic Brake. Release the
wigwag paddle completely, and the
electromagnetic brake will be activated
automatically and the scooter will stop.
If the leftmost LED is flashing, this means the scooter
has encountered a problem. The LED will flash a
number of times then pause. Count the number of
flashes to determine the problem.
If you experience any flash sequences first restart the
scooter, ensuring the wigwag paddle is released. If this
does not remedy the problem recharge the batteries.
If the error persists contact your Drive Medical Dealer.
Attention
You should recharge the batteries after
each use to ensure maximum range. Read
the Battery Charging section in the
handbook before use.
When on a gradient, never set the vehicle
to freewheel mode. The brakes will not be
applied.
 Seat. The seat can be rotated and locked in position
at 45º intervals. Push the seat lever forward and
swivel the seat. Release the lever and then continue
swivelling the seat until it locks in position.
Attention.
Return the seat to the forward position
before driving.
 Adjusting the Seat Height.
Firstly remove the seat by rotating the seat (as
described above) whilst pulling up on the seat.
Remove the nut and bolt securing the chrome
post in to the chassis of the scooter. Reposition
the seat post to the required height and then
secure by reattaching the nut and bolt.
 Circuit Breaker (Arrowed Below). The circuit
breaker may trip when the scooter is under
excessive load or when travelling on steep inclines.
It will be more prone to tripping when the scooter is
low on battery charge. Under normal conditions the
circuit breaker button will protrude by 2mm – 3mm.
If the circuit breaker has tripped the button will
protrude by 7mm. To reset the circuit breaker, push
the button in and the scooter should operate as
normal.
 Battery Gauge. The battery gauge on the tiller
console lights LEDs to show remaining power:
Green (3 or 4 LEDS lit) - 40% - 100% capacity
Yellow (2 LEDs lit) - draining charge (10% - 30%)
Red (1 LED lit) - immediate recharge is necessary.
The remaining power indicated by the battery gauge
will vary by the driving time incurred and how you
drive. Repeated starting, stopping and climbing will
consume power more quickly. The gauge is shown
previously.
Scout Electric Scooter
Page 5 of 16
Owner’s Handbook (Code: MS008_IFU 08/13)
Freewheel Lever
Engaged (Drive) Mode:
Push the lever down
completely and the
scooter can be driven by
the motor.
 Tiller Adjustment
The tiller can be adjusted in to many different positions
to suit each user. To adjust follow the steps below:
1. Loosen the knob (as shown below in the photo)
so the tiller can move.
2. Using the other hand, reposition the tiller as
required then retighten the knob to secure.
Freewheel Mode:
Pull the lever up and
switch the scooter off.
The scooter can now be
pushed / moved
manually.
Warning
The lever should only be set to
FREEWHEEL when on flat ground and
unoccupied by the user. Otherwise, there
is a risk of damage or injury.
Scout Electric Scooter
Page 6 of 16
Owner’s Handbook (Code: MS008_IFU 08/13)
5. DRIVING ON THE ROAD
 Starting and Driving
1. Make sure the seat is installed properly.
2. Make sure the tiller has been secured properly and
the tiller lock is disengaged.
3. Fold down the armrests so you can rest your arms
on them.
4. Switch the key ignition on.
5. Check the battery gauge to check there is enough
power for your journey. If you have any doubt about
the remaining power, recharge the battery pack
before use.
6. Set the speed dial to a position you feel safe and
comfortable with.
7. Check the wigwag paddle and automatic brake
work correctly.
8. Before driving, check the environment around you is
safe for you to drive.
6. BATTERY CHARGING AND CARE
The battery pack can be charged either when it is
installed or removed from the scooter.
To Charge
1.
2.
3.
4.
5.
Switch the key ignition off.
Plug the charger’s power cord in to the mains.
If required, remove the battery pack (see next
section for details)
Open the charging socket cap on the battery
pack. Then connect the charger’s round plug in to
the charging socket (as shown in photo)
Switch on the plug socket at the mains.
Warning
Be careful whilst driving in heavy traffic or
crowded areas. Whilst reversing the vehicle,
be aware of people or objects behind you.
 Stopping
1. Release the wigwag paddle completely. The vehicle
will automatically brake and stop.
2. Switch the scooter off at the key ignition and pull
out the key.
To Remove the Battery Pack
1. Switch the key ignition off.
2. Lift out of the scooter using the handle on the
battery pack.
Stopping distance will vary with speed so
begin braking as early as possible.
Always park on flat ground, switch off and
remove the key before dismounting.
To Install The Battery Pack
Lower the battery pack in to the scooter.
Use the locking lever to secure the battery pack.
Scout Electric Scooter
Page 7 of 16
Owner’s Handbook (Code: MS008_IFU 08/13)
Charger Light
 The charger light will illuminate orange to indicate
the batteries are charging. The charging duration is
about 8 hours (for the 12Ah battery pack) or 12 hours
(for the 20Ah battery pack), however a 12 hour
charge is recommended for optimum performance.
The orange light will turn green when charging is
complete.
Ensure that the charger is removed from
the mains and the scooter or battery pack
after charging. Failure to do this may
flatten the battery.
Do not remove the battery pack whilst the
scooter is switched on.
About the Battery Pack
 The battery pack contains two 12V batteries. The
batteries are sealed lead acid type and are
maintenance free and are non-spillable. They are
fitted with spade terminals.
 The batteries require charging every week to
ensure battery longevity.
 The batteries supplied as standard with the battery
pack are classified as safe for air transport under
IATA special provision A67.
Warning
If battery pack loses contact with the
scooter during operation switch the key
ignition off, re-insert the battery pack and
switch the ignition back on.
Suggestions
1. Do not disconnect the charger cord until
charging is completed and the light is lit
Green.
2. When fully charged the battery charger
will still trickle charge the battery for
optimum range.
3. Even when not in use, the scooter should
be charged at least every week to
ensure battery longevity.
4. Ambient temperature will effect
charging time. Charging time will be
longer in cold environments.
5. The batteries carry a 1 year warranty
which covers manufacturing defects
only. It does not cover battery faults as
result of not following the guidelines
herein.
Battery Care
1. You should recharge the batteries after each
time the scooter is used to ensure maximum
battery range. The batteries should be charged
at least once a week even if the scooter is not
used.
2. After charging or replacing a new battery,
drive the scooter for a short period to ensure
battery capacity is sufficient.
3. In cold environments, the battery may respond
more slowly and range will be reduced.
4. When driving on a gradient, the battery gauge
will fluctuate. This is a normal occurrence.
5. Battery range is reduced when driving up
gradients or on rough terrain, as the scooter
uses more power.
6. The batteries should not be charged for more
than 24 hours.
Warning
1. Only use the charger supplied with the
scooter. Using the wrong type of
charger may cause damage. Never
disassemble or modify the scooter.
2. Always charge the scooter in a well
ventilated space. Avoid direct sunlight
or contact with water and moisture.
3. Do not charge or operate the scooter in
temperatures below -10ºC or above
50ºC. Do not expose the battery pack
to these temperatures.
Battery Replacement
It is natural for the battery capacity to reduce with
time, even if the battery is charged as directed above.
When the battery range is about half of its peak
performance we recommend that the batteries are
changed. Continuing to use an old battery will result in
a rapid reduction in the range of the scooter and can
cause excessive wear and tear on other parts of the
scooter.
Scout Electric Scooter
Page 8 of 16
Owner’s Handbook (Code: MS008_IFU 08/13)
7. INSPECTION AND MAINTENANCE

7.1 Weekly Checking
Check the following items weekly or before driving. If
you find anything abnormal contact your Drive Medical
Dealer for further inspection or advice.
 Tiller. Ensure it is not loose and can turn smoothly
 Speed control dial. Ensure it adjusts freely.
 Wigwag paddle. Ensure scooter moves when lever
is pressed, and stops when lever released.
 Motor. Check for any abnormal noise and
electromagnetic brakes work correctly.
 Freewheel Lever. Ensure it works correctly.
 Seat. Ensure is swivels and locks easily.
7.5 Storage

 Tyres. Check tyre tread depth and for any signs of
damage such as cracking.
7.2 Service Record
To ensure your scooter is correctly serviced take it to
your Drive Medical dealer for regular servicing. We
recommend that scooters are serviced at least
annually, and your dealer may charge a fee for this.
A copy of the service record is at the back of this
handbook.
Even if the scooter has not been used, it
should still be serviced annually.
Tyre condition will be affected by how you drive
the scooter and what terrain it is driven on.

The Scout comes with solid tyres which are
puncture proof, so there is no need to check tyre
pressure.
Ensure the scooter is stored with the seat set in
the forward position, the scooter switched off with
the battery pack removed and charger
disconnected.
Store the scooter in environments which are
free from direct sunlight and water or
moisture.
7.6 Moving About
1.
Switch off the scooter using the ignition key and
dismount from the scooter.
2.
Lift the scooter by the chassis only.
3.
For your safety ask for help if required. You will
need two or more people when moving or lifting
the scooter as a whole.
Never lift the scooter by the bumpers or
body panels, as this can cause injury or
damage.
7.3 Battery Pack and Tyres
 For information on the battery pack, please read
section 6 on Battery Charging and Care.

Use a soft, wrung dry cloth to keep your scooter
clean and dust free. Use a damp cloth and mild
detergent to clean the scooter.
Warning
 Do not use a hose pipe or splash water
directly on to the scooter.
 Do not use petrol, solvents or vaporising
solutions as these many damage body
panels. Do not use wax
 Ensure the charger is unplugged and the
scooter switched off before cleaning the
scooter.
7.4 Cleaning

The scooter should be cleaned periodically,
especially if you tend to drive on sand, gravel or in
other adverse environments.
Scout Electric Scooter
Page 9 of 16
Owner’s Handbook (Code: MS008_IFU 08/13)
7.7 Disassembling the Scooter
7.8 Assembling the Scooter
1. Line up the two
sections of base.
Lift up the
handle and use
the handle to
slowly lower the
two parts so
they lock
together.
All models of Scout can be disassembled in to four
pieces without tools: seat, front section, rear section
and battery pack
The procedure for disassembly is the same for all
scooters. Please perform the following steps:
1. Push the Seat
Rotate Lever whilst
pulling up on the
seat to remove.
2. Unlock front
tiller by pulling
the locking knob
out and turning
90º.
2. Turn the handle to
release the battery
pack, then lift out
the battery pack
from the main body
of the scooter.
3. Loosen the tiller adjustment knob and pull
up the tiller to the required height.
Retighten the knob to secure.
4. Lower battery
pack in to the
compartment in
the scooter and
then turn the
handle to secure
the pack in
place.
3. Turn the tiller knob
anti-clockwise to
loosen tiller. Lower
the tiller and then
turn the tiller knob
clockwise to secure.
5. Replace the seat
and rotate it
until it locks in to
its correct
position.
4. Lock front tiller by
pulling the locking
knob out and
turning 90º.
After assembling the Scout, make sure the
tiller adjustment knob is fully tightened.
5. Pull up on the
Connecting Handle
to split the two
halves of the base.
Scout Electric Scooter
The weights of the major component parts for the 4wheel Scout are below:
Page 10 of 16

Seat – 7.2kg (15.9lb)

Front Section - 15.8kg (34.7lb)

Rear Section – 10.7kg (23.5lb)

12Ah Battery Pack – 9.2kg (20.2lb)

20Ah Battery Pack – 14.2kg (31lb)
Owner’s Handbook (Code: MS008_IFU 08/13)
8. TROUBLESHOOTING
 The troubleshooting guide is also featured on page
1 of the Owner’s Handbook.
Problem: Scooter will not switch on
Symptoms:
Remedy:
Batteries not connected
Check batteries connected
Circuit breaker has tripped
Push circuit breaker to reset
Rear and front sections not
Check connection on frontconnected
to-rear loom
Problem: Scooter will switch on but will not run
Symptoms:
Remedy:
Flat batteries
Recharge battery
Charger plugged in
Unplug charger from scooter
Motor in freewheel mode
Push down freewheel lever
Problem: Scooter appears slow
Symptoms:
Remedy:
Flat batteries
Recharge battery
Speed setting slow
Turn up speed dial
Problem: Seat moves whilst in use
Symptoms:
Remedy:
Seat not locked in position
Slowly rotate the seat until it
drops in place and is secure.
Problem: Tiller appears loose or will not swivel freely
Symptoms:
Remedy:
Tiller adjustment knob loose
Tighten tiller adjustment
knob
Tiller Lock Applied
Release Tiller Lock
Problem: Horn sounds involuntarily / automatically
Symptoms:
Remedy:
The scooter has diagnosed a Ensure the wigwag paddle is
fault
released and switch the
scooter off and on.
Recharge batteries if error
persists.
Scout Electric Scooter
Page 11 of 16
Owner’s Handbook (Code: MS008_IFU 08/13)
Weights of Component Parts
9. SPECIFICATION
Model Reference
Dimension
(L x W x H)
Total Weight
(see below for weights
of component parts)
Scout 3-wheel
108cm x 48cm x 91cm
42.5” x 19” x 36”
43.5kg / 96lb (12Ah model)
48.5kg / 107lb (20Ah)
Propulsion motor
Battery
Charger
Front Tyre
Rear Tyre
Top Speed (Forward)
Reverse
Climbing angle
The weights of the major component parts for the 4wheel Scout are below:
•
Seat – 7.2kg (15.9lb)
•
Front Section (4-wheel) - 15.8kg (34.7lb)
•
Rear Section – 10.7kg (23.5lb)
•
Battery Pack (12Ah) – 9.2kg (20.2lb)
270W / 0.36hp
12V x 2 (12Ah or 20Ah)
24V 1.8A
200 x 50 solid
200 x 50 solid
6.4kph / 4.0mph
4.0kph / 2.5mph
Up to 8
13-16km / 8-10 mile (12Ah)
16-20km / 10-13 mile (20Ah)
110cm / 43”
6cm / 2.5”
5cm / 2”
5cm / 2”
130kg / 20 stone
•
Battery Pack (20Ah) – 14.2kg (31lb)
Model Reference
Dimension
(L x W x H)
Total Weight
(see below for weights
of component parts)
Scout 4-wheel
108cm x 48cm x 91cm
42.5” x 19” x 36”
42.8kg / 94lb (12Ah model)
The scooter is classed as a type A vehicle as defined
by EN 12184.
Propulsion motor
Battery
Charger
Front Tyre
Rear Tyre
Top Speed (Forward)
Reverse
Climbing angle
270W / 0.36hp
12V x 2 (12Ah or 20Ah)
24V 1.8A
200 x 50 solid
200 x 50 solid
6.4kph / 4.0mph
4.0kph / 2.5mph
Up to 8
13-16km / 8-10 mile (12Ah)
16-20km / 10-13 mile (20Ah)
140cm / 55”
6cm / 2.5”
5cm / 2”
5cm / 2”
130kg / 20 stone
Maximum Cruising range
(see note)
Min. turning radius
Ground clearance
Kerb climbing ability
Obstacle climbing ability
Max. Weight Capacity
Maximum
Cruising range (see note)
Min. turning radius
Ground clearance
Kerb climbing ability
Obstacle climbing ability
Max. Weight Capacity
Scout Electric Scooter
Remark: The manufacturer reserves the right to modify
the specification if necessary. The final specification is
subject to the individual scooter you purchase from
your dealer.
Note:
Maximum driving distance is based on an ambient
temperature of 20 ºC, a 75kg driver and a brand new
fully charged battery by a constant driving speed at 6
km/h with 70% battery power discharged.
47.8kg / 105lb (20Ah)
Page 12 of 16
Owner’s Handbook (Code: MS008_IFU 08/13)
10. VIN NUMBER
To ensure the correct after sales service and warranty
service support, please write down the scooter serial
number. The serial number is located on the back right-
3. Should any part of the scooter require repair or full
or part replacement, as a result of a manufacturing
or material defect within twelve months of
receiving the scooter, replacement parts will be
supplied free of charge.
hand side of the frame.
VIN Number
Motor S/No.
Controller S/No.
Also, note your Drive Medical dealer below:
Note:
This guarantee is not transferable
4. Any repaired or replaced parts will be covered by
this warranty for the balance of the warranty
period on the scooter.
5. Consumable items supplied will not generally be
covered during the normal warranty period unless
such items require repair or replacement clearly as
a direct result of a manufacturing or material
defect.
Such items include (among others):
upholstery, tyres and batteries.
Dealer
Address
6. The above warranty conditions apply to brand new
scooter purchased at the full retail price. If you are
unsure whether your scooter is covered, check with
the service agent.
Postcode
7. Under normal circumstances, no responsibility will
be accepted where the scooter has failed as a
direct result of:
Telephone
a) The scooter or part not having been
maintained in accordance with the
manufacturer’s recommendations.
11. WARRANTY
b) Failure to use the manufacturer’s specified
parts
There is a comprehensive one-year warranty from the
date on which your new scooter is delivered. The
warranty covers the scooter for repairs or replacement
during this period. For full warranty conditions or to
make a warranty claim, contact your Drive Medical
dealer from whom you purchased the scooter.
1.
Any work or replacement part installation must be
carried out by an authorized Drive Medical dealer
/ service agent.
2. To apply the warranty should your scooter require
attention please contact the designated service
agent listed above.
Scout Electric Scooter
c) The scooter or part having been damaged due
to neglect, accident or improper use
d) The scooter or part having been altered from
the manufacturer’s specifications or repairs
having been attempted before the service
agent is notified
Please note your local service agent’s contact details
in the previous box. In the event of your scooter
requiring attention, contact them and give all relevant
details so they can act quickly.
The manufacturer reserves the right to alter without
notice any weights, measurements or other technical
data shown in this manual. All figures, measurements
and capacities shown in this manual are approximate
and do not constitute specifications.
Page 13 of 16
Owner’s Handbook (Code: MS008_IFU 08/13)
Appendix A: Service Record
1
2
3
4
5
YEAR
1
2
3
4
5
YEAR
Service Dates
Service Dates
Controller
Upholstery
On/off switch
Seat
Control Lever
Back
Braking
Armrests
Recharge point
Electrics
Batteries
Connections
condition
Levels
Lights
Connections
Test run
Discharge test
Forwards
Wheels and
Tyres
Reverse
Wear
Emergency stop
Pressure
Left turn
Bearings
Right turn
Wheel nuts
Slope test
Motors
Over obstacles
Wiring
List Items repaired
Noise
Connections
Brake
Brushes
Chassis
Condition
Steering
Scout Electric Scooter
Page 14 of 16
Owner’s Handbook (Code: MS008_IFU 08/13)
Notes:
Scout Electric Scooter
Page 15 of 16
Owner’s Handbook (Code: MS008_IFU 08/13)
Notes:
Scout Electric Scooter
Page 16 of 16
Owner’s Handbook (Code: MS008_IFU 08/13)