Sharp MX-C380 Specifications

MX-C381/C311
MX-C380/C310
Digital Full Colour Multifunctional System
Sales Guide
SHARP DOCUMENT SOLUTIONS
MX-C381/C311 / MX-C380/C310 Sales Guide
Introduction
Sharp’s new MX-C381/C311 & MX-C380/C310 A4 network colour MFPs use the same smart features and high
performance technology that’s built into our award-winning A3 MFPs, packed into a unique space-saving design.
These new A4 MFPs are ideal for small/medium offices & workgroups to large offices & workgroups and have been
designed with efficiency in mind.
The footprint of the MX-C381/C311 & MX-C380/C310 is the smallest in this class. The large 8.5” colour LCD touch
panel on the MX-C381/C311 with handy thumbnail preview makes operating the MFPs easy, especially in
IT-orientated workflow intensive environments. Whereas the MX-C380/C310 with their 4.3” colour LCD display
provide easy navigation for non-workflow applications.
The remote access interface is ideal for remote administration and helpdesk support. Maintenance is very easy too,
for example, each unit such as toner cartridge can be easily changed based on the CRU (Customer Replaceable Units)
concept.
No compromise has been made on quality either – true 1200 x 1200 dpi printing matched with specially formulated
new toner and developer ensure clear high quality images, at print speeds of 38ppm and 31ppm respectively.
They also support latest Sharp OSA 3.0, which makes it easier for users to customise their MFP and integrate it into
their office workflow.
In summary, the MX-C381/C311 & MX-C380/C310 are set to bring the A4 space to a new level and become the
centre of activity in every office.
MX-C381/MX-C311
MX-C380/MX-C310
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MX-C381/C311 / MX-C380/C310 Sales Guide
Contents
INTRODUCTION ............................................................................................................. 2
MARKET ANALYSIS....................................................................................................... 5
•
Market overview – the A4 MFP Market.......................................................................................... 5
•
The Colour A4 Market................................................................................................................... 6
•
Colour A4 Market – Speed breakdown.......................................................................................... 7
•
The Future..................................................................................................................................... 8
PRODUCT POSITIONING ............................................................................................. 9
•
Product Range Positioning ............................................................................................................. 9
•
Recommended MCV ................................................................................................................... 10
•
Overview of Product features....................................................................................................... 11
•
The Models Explained.................................................................................................................. 12
SALES APPROACH ..................................................................................................... 13
•
Target Environments ................................................................................................................... 13
•
Why a Sharp A4 MFP?................................................................................................................. 18
•
Key Points.................................................................................................................................. 19
•
Footprint ................................................................................................................................. 19
•
CRU Concept .......................................................................................................................... 20
•
Flexibility ................................................................................................................................. 21
•
Finisher ................................................................................................................................... 22
•
Business Card Scanning........................................................................................................... 23
•
External Design ....................................................................................................................... 24
•
Image Quality.......................................................................................................................... 25
•
Usability .................................................................................................................................. 28
•
Productivity ............................................................................................................................. 31
•
Connectivity ............................................................................................................................ 32
•
Save Money ............................................................................................................................ 35
•
Security ................................................................................................................................... 37
•
Office Integration .................................................................................................................... 39
•
Environment............................................................................................................................ 41
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MX-C381/C311 / MX-C380/C310 Sales Guide
COMPETITIVE COMPARISON.................................................................................... 42
Sharp MX-C381/C311 & MX-C380/C310 Vs HP CLJ CM3530 MFP ....................................................... 43
Sharp MX-C381/C311 & MX-C380/C310 Vs HP CLJ CM4730 MFP ....................................................... 44
•
Sharp MX-C381/C311 & MX-C380/C310 Vs Lexmark X782e ....................................................... 45
•
Sharp MX-C381/C311 & MX-C380/C310 Vs Konica Minolta Magicolor 4690MFP........................ 46
•
Sharp MX-C381/C311 & MX-C380/C310 Vs Oki C5550 MFP....................................................... 47
•
Sharp MX-C381/C311 & MX-C380/C310 Vs Samsung CLX-8380ND............................................ 48
•
Sharp MX-C381/C311 & MX-C380/C310 Vs Xerox Phaser 8860MFP............................................ 49
FEATURES LIST ........................................................................................................... 50
•
General Setting Functions............................................................................................................ 50
•
General Connectivity ................................................................................................................... 51
•
Copy Functions ........................................................................................................................... 51
•
Printer Functions ......................................................................................................................... 53
•
Image Send Functions (General)................................................................................................... 55
•
Image Send Functions (Scan/i-Fax) ............................................................................................... 56
•
Image Send Functions (Fax).......................................................................................................... 57
•
Document Filing .......................................................................................................................... 58
•
Applications ................................................................................................................................ 58
•
Security Functions ....................................................................................................................... 59
SPECIFICATIONS......................................................................................................... 60
•
Basic Specifications...................................................................................................................... 60
•
Peripheral Devices specifications .................................................................................................. 62
•
Figure of Dimensions................................................................................................................... 66
•
Functions .................................................................................................................................... 67
CONFIGURATIONS...................................................................................................... 76
•
Options List ................................................................................................................................. 76
•
Functional Combinations ............................................................................................................. 77
•
Consumables List ........................................................................................................................ 78
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MX-C381/C311 / MX-C380/C310 Sales Guide
Market Analysis
Market overview – the A4 MFP Market
The A4 market, in terms of unit sales, is a much bigger market than the A3 equivalent.
A4 vs A3 Market, All speeds
1200000
1000000
A4
A3
800000
600000
400000
200000
0
2004 1H 2004 2H 2005 1H 2005 2H 2006 1H 2006 2H 2007 1H 2007 2H 2008 1H 2008 2H
(Est)
Since the A4 market is set to grow by 35% CAGR between 2004 H1 and 2008 H2, it is clear that there is plenty of
demand for A4 products.
However, the majority of sales of A4 products are for slower, desktop models, often black and white – the kind of
machine you can buy in any IT retailer.
A 4 M F P M ark et B/W V s
Colour, 2008 H1
A 4 B/W M FP Unit S a le s
1-20ppm
B/W
21-30ppm
31-40ppm
Col
22%
2%
3%
41+ppm
27%
78%
68%
In other words, the A4 colour business MFP market is still very much in its infancy, with small black-and-white units
dominating sales.
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MX-C381/C311 / MX-C380/C310 Sales Guide
The Colour A4 Market
Whilst it may be a relatively small market at the moment, the colour A4 MFP market is still an important market – and
it is only going to become more important.
Colour M FP M a rk e t - A 3 Vs A 4
300,000
250,000
A4
200,000
A3
150,000
100,000
50,000
2005 1H
2005 2H
2006 1H
2006 2H
2007 1H
2007 2H
2008 1H
2008 2H
(Est)
It is no secret that the colour MFP market has proved to be very successful in recent years. The implementation of
the B2C or ‘Colour Capable’ strategy coupled with ever decreasing prices has helped to bring colour output to many
more office settings than was previously possible.
This trend is likely to continue, with the colour MFP market (including both A3 and A4 based machines) increasing by
65% CAGR since 2005 H1.
This is not the whole story though.
A 65% CAGR is undoubtedly an impressive performance – but what is really driving it? The continuing trend for
introducing colour output to offices is helping, but that is not the only reason.
The introduction of lower priced A4 devices to the market is really driving the rapid increase in unit sales. A3 colour
MFP sales increased at 41% since 2005 H1. A4 units showed a 110% increase during the same period.
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MX-C381/C311 / MX-C380/C310 Sales Guide
Colour A4 Market – Speed breakdown
As soon as you look at the figures for the colour A4 MFP market, it becomes clear that the lower-end devices
dominate.
A 4 M FP M a rk e t ( Unit S a le s )
1-10ppm
180,000
160,000
11-20ppm
21+ppm
140,000
120,000
100,000
80,000
60,000
40,000
20,000
2005 1H
2005 2H
2006 1H
2006 2H
2007 1H
2007 2H
2008 1H
2008 2H
(Est)
Clearly, the 1-10ppm segment is dominant, with an estimated 60% of the market projected for 2008 H2. However,
this segment is easily the most mature, it is dominated by traditional printer vendors whose route to market is via
retailers and distributors, and the machines are usually 4-pass. In short, these are SOHO models, and as such really
aren’t competitors for the MX-C381/C311 & MX-C380/C310. This becomes obvious when you look at the
breakdown of manufacturers in the 1-20ppm and 21+ppm segments.
1- 20ppm A 4 M F P by
Brand (2008 H1)
100%
Others
90%
80%
DELL
XEROX
70%
60%
21+ ppm A 4 M F P by
Brand (2008 H1)
100%
80%
Others
LEXMARK
LEXMARK
60%
50%
OKI
40%
30%
40%
BROTHER
RICOH
20%
HP
20%
10%
HP
SAMSUNG
0%
1-20ppm
XEROX
0%
21+ppm
The 21+ppm A4 MFP market is clearly in its infancy, and is projected to account for only 6.5% of the overall market
for A4 MFPs (2008 H2, Infosource). However, the price difference compared to A3 machines, coupled with the fact
that the vast majority of output is on A4 paper means that the future of this segment is bright, since it offers
compelling business reasons for deploying the smaller cheaper machine, often in tandem with larger A3 machines.
The upturn in sales of 21+ppm machines suggests that the market for faster A4 MFPs is set to grow rapidly, despite
its small current market size. There is clearly a market for faster machines than the 1-10ppm segment offers, with
the 11-20ppm segment enjoying rapid growth in recent months, and the 21+ppm segment also growing.
The relative lack of competitors in the 21+ ppm segment combined with the low (but growing) sales numbers shows
this is a market in its infancy. It is impossible to know exactly how long it will be until this market starts growing,
but with expectations of more manufacturers releasing their own machines in the coming months, it does look like it
will be a high growth area soon.
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MX-C381/C311 / MX-C380/C310 Sales Guide
The Future
21-44PPM A4 Colour M FP Unit S a le s 2007-2012
80,000
70,000
60,000
50,000
40,000
30,000
20,000
10,000
0
21-30ppm
31-44ppm
2007
2008
2009
2010
2011
2012
The number of units currently being sold in the 21+ppm A4 colour MFP market is very small. However, it is
universally expected that the market will grow, and grow rapidly.
IDC predict a CAGR of 47% (2007 to 2012) for the 21+ppm A4 MFP market. This includes 47% for the 21-30ppm
segment, and 126% for the 31-44ppm segment.
In other words, with the MX-C381/C311 & MX-C380/C310, Sharp is entering the market at the right time.
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MX-C381/C311 / MX-C380/C310 Sales Guide
Product Positioning
Product Range Positioning
A3 Monochrome
output
MX-M1100
Pay for Print/CRD
Office Walk-up
MX-M950
More than 100 users
MX-M850
A3 Colour
output
MX-7001N
MX-M700
MX-6201N
MX-M620
MX-5500N
A4 Colour
output
MX-M550
MX-5000N
MX-5001N
Large Workgroup
20-50 users
Medium Workgroup
5-20 users
MX-C380
MX-C381
MX-4100N
MX-4101N
MX-M450
MX-C310
MX-C311
MX-M350
MX-3100N
Small Workgroup
2-5 Users
AR-M316
MX-2600N
AR-M256
MX-2300N
Small Office
AR-M165/ AR-M207
Home Office
AR-M200/AR-M201
Speed and performance
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MX-C381/C311 / MX-C380/C310 Sales Guide
Recommended MCV
Speed
Black & White: 38ppm
Colour: 38ppm
Black & White: 31ppm
Colour: 31ppm
Model
MX-C380/
C381
MX-C310/
C311
Optimum Volume
Life
From
To
5k
8k
300K or 5 years
5k
8k
300K or 5 years
Optimum Monthly Volume
The recommended volume at which the copier/printer will maintain an optimum performance level on an
on-going basis.
Machine Life
The Machine Life represents the product design life for a machine that has used genuine Sharp supplies and has
been serviced at the preventative maintenance schedule by fully experienced technicians. It is intended for
planning purposes only due to the influence on the life of the product by external sources such as environment,
customer handling, copy/print media used and geographical location.
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MX-C381/C311 / MX-C380/C310 Sales Guide
Overview of Product features
High Productivity
High Image Quality
Easy to Use
Secure Data Handling
•BW print speed:
•New Toner Technology
•1200dpi printing
•Clear and stable
•Compact Design
•8.5” colour LCD touch
•Network Firewall (IP/Mac
38/31ppm
•CL print speed:
38/31ppm
•Scanning at up to 33opm
(colour and mono: 200
dpi)
•BW FCOT: 8.0sec
•CL FCOT: 8.9sec
Warm-up time: 90sec
•Multi-function ready
(Copy, Print, Scan)
•Multi-job control
•Gigabit Ethernet
•Business Card Scanning
by RSPF (Available at a later
reproduction
•Non-oil glossy finishing
•Auto Colour mode
•Colour adjustment
capability (Auto colour
calibration, profiles)
screen with thumbnail
images and fully Sharp
OSA customizable
(C381/C311)
•4.3” colour LCD screen
(C380/310)
•Consistent GUI
•Web page access and
control
•Preview/ Thumbnails
(Fax receive, Document Filing)
(C380/C310: Preview only)
•Remote operation panel
•CRU concept
date)
Filtering
•Encrypted network
packet (SSL and IP sec)
•Network Authentication
(log-in)
•Encrypted PDF support
•Data Encryption &
Erasing (overwriting)
•Common Criteria Data
Security Kit
(available at a later date.)
•IEEE802.1X Support
Efficient Utilities Software
•Document management
Environmentally Friendly
Paper Handling
software – Sharpdesk (1
License Std)
•Network Scanner tool
(Std)
•PC-Fax driver
•Printer Status monitor
(Std)
•Printer Administration
Utility (Std)
•Sharp Open Systems
Architecture 3.0 (Opt)
•Short paper path with
High Reliability
•Space saving design
•Energy saving mode
(Pre-heat, Auto shut-off)
•Conforms to RoHS, WEEE
directive
•Awards (Nordic swan)
tandem technology
•1 x 500 sheets cassette
(Std)
•100 sheets bypass (Std)
•Max. 2,100 sheets
•Drawers can use 105gsm
paper
•Bypass can use 209gsm
paper
•Duplex can use 105gsm
paper
•Stack-less Duplex (Std)
•50 sheets Document
feeder (Std)
Colour Document Filing
1
Expandability*
*2
•Super G3 Fax
•Internet-Fax (Direct SMTP
support)
•PostScript PDL (Std for
MX-C381/C311)
•XPS expansion kit
•Additional Sharpdesk
license
•Barcode font kit
•80GB HDD
• MX-C381/C311: All
data (Copy, Print, Scan)
can be stored.
• MX-C380/C310: Only
Print data can be stored
•File server capabilities
•Customisable with
private folders (C381/C311)
•PIN protection available
•Easy to Re-copy/ Re-print/
Re-send
•Vertical path structure
•Full grip paper feeding
•Remote diagnosis (E-mail)
Various Finishing
•250 sheets tray
•Inner Finisher with staple
and off-set stacking
(Opt.)
*1All features are optional.
2
* Eastern Europe and Russia version don’t support FAX.
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MX-C381/C311 / MX-C380/C310 Sales Guide
The Models Explained
MX-C381/MX-C311
MX-C380/MX-C310
Control Panel
The MX-C381/C311 boasts a larger control panel (8.5”
WVGA), making it more suitable for touch-intensive
applications, such as OSA programs
The MX-C380/C310 control panel is a smaller, 4.3”
QVGA panel without touch-screen capabilities
Home button
The MX-C381/C311 includes a hardware ‘home’ button,
which takes the user to a home screen customisable to
their own preferences
Thumbnail viewing is possible
No home button, but there is a customisable button
which allows easy access to preferred functionality
No thumbnail viewing is available, although document
preview of received faxes is possible
Document Filing
Capacity (disk size):
Main folder: 38GB
Quick file: 12GB
Capacity (pages):
Main & custom: 5,500 pages or 3,000 files
Quick file: 1,700 pages or 1,000 files
Custom folders: 1000 folders
Capacity (disk size):
Main folder: 38GB
Quick file: No
Capacity (pages):
Main: 5,500 pages or 3,000 files
Quick file: No
Custom folders: No
Document Filing – data saving for each function (main folder)
All data (Copy, Scan, Print) are stored
Only Print data is stored
General
Proof copy function: Yes
PostScript 3 printing: Standard
Data Security Kit: MX-FRX12 / 12U
Dimensions in mm (WxD): 560 x 493
Proof copy function: No
PostScript 3 printing: Optional
Data Security Kit: MX-FRX13 / 13U
Dimensions in mm (WxD): 560 x 438
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MX-C381/C311 / MX-C380/C310 Sales Guide
Sales Approach
Target Environments
The MX-C381/C311 & MX-C380/C310 are designed to offer as much flexibility as possible, combining the best
elements of the larger colour MFPs with their own unique features. There are several distinct potential customers
for these devices.
1.
Mixed Deployments
It is becoming more and more common that potential customers require a mixture of A3 and A4 MFPs in their offices,
or sometimes even A4-only. This may be a result of office layout, varied user requirement or simple budgetary
pressure. Until now, Sharp has been unable to compete in these tenders due to the lack of an A4 machine in our
range.
The MX-C381/C311 & MX-C380/C310 allows Sharp to compete in these tenders, and offers many advantages
compared to our competitors, thanks to the fact that the MX-C381/C311 & MX-C380/C310 are based on the same
technology as our A3 equivalent machines.
By offering a mixture of MX-C381/C311 & MX-C380/C310 together with Sharp’s A3 machines, you can create the
ideal solution for any office.
Instead of being limited to offering
four A3 machines in this office, we
can now offer a combination of
machines, with A4 MFPs placed in
more central and therefore more
convenient locations for many
workers. Compared to the costs of
installing more A3 models, you can
save money too!
The MX-C381/C311 &
MX-C380/C310 can be integrated
seamlessly into an environment that
also uses Sharp’s A3 colour MFPs,
and offers many advantages over
solutions that may involve machines
from multiple vendors.
A mixed deployment involving
MX-C381/C311 & MX-C380/C310
machines and our latest A3 MFPs means:
•
•
•
•
•
A solution that can be tailored to fit any office design, user need and budget.
Integrated solutions – Sharp’s solution will work across the fleet. Scanning functionality (such as Sharp
OSA applications) can be placed next to the desk, eliminating the need for separate scanning hardware.
Consistent image quality - The MX-C381/C311 & MX-C380/C310 are based on the same technology as
our A3 machines, meaning image quality will be more consistent than competitor offering where either
multiple manufacturers are offered, or when A4 and A3 machines from the same vendors are offered,
but are based on different technologies to each other.
Training - the user interface MX-C381/C311 & MX-C380/C310 are designed to be as similar as possible
to the equivalent A3 machines – meaning that once you can use one machine, you can use them all.
Look and feel - the MX-C381/C311 & MX-C380/C310 have the same ‘grained’ textured outer design as
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MX-C381/C311 / MX-C380/C310 Sales Guide
•
•
2.
most of our A3 devices, maintaining consistency.
Sharp OSA – now your Sharp OSA solutions can be installed across an entire fleet deployment, including
A4 machines.
MFP Fleet Management – Multiple Sharp MFPs can be managed remotely and efficiently using our PAU
(Printer Administration Utility) software.
Desktop / Inkjet replacements & scanner replacements
As an office develops, its document needs also develop, but adding devices on a piecemeal basis as and when
required can be both expensive and time consuming.
Archive / FTP server
For example, if a company initially decided to
centralise its output onto a small number of high
speed mono A3 devices, but then it became clear that
a certain employee needed to be able to output colour,
there is a good chance they would simply go out and
buy a small printer. The output of that printer will
not be easy to control, and running costs may not be
easily discernable. It is very easy to end up with
multiple, separate devices, with little or no idea of
their costs, resulting in a scenario where you have
several small desktop printers, all of different brands,
and with little or no control over the printing costs of
those printers.
It is only natural that some people will need small
printers near their desks, but by replacing these with
MX-C381/C311 & MX-C380/C310, you have all the
benefits of a mixed deployment, plus the additional
functions of an MFP next to their desks.
All of the circled printers and scanners could be replaced with a small
number of MX-C381/C311 or MX-C380/C310s
Not only that, but more and more companies are using scanning to improve their workflow (for example, some
companies scan all received mail for electronic distribution and archiving). Instead of having separate scanning and
printing hardware, installing the MX-C381/C311 or MX-C380/C310 MFPs means you can have an integrated
document solution next to your desk.
By consolidating that colour output and scanning onto a small number of MX-C381/C311 & MX-C380/C310, you
create a much better document environment by:
•
•
•
•
•
•
•
•
Making the costs of colour output visible, and therefore manageable.
Ensure your integrated scanning solutions are well placed near their users’ desks.
Standard duplex scanning means that even double-sided originals can be scanned in seconds, especially
compared to most stand-alone scanners which would need the user to manually turn the paper over.
Giving control over exactly who can produce colour and who can’t
Allowing for a fully integrated and manageable infrastructure, as all devices will be compatible with the
various Sharp applications.
There is no need to manage the consumables for multiple different Inkjet devices
Integrated Sharp OSA solutions can be implemented across the whole office, with access from both
small MFPs next to your desk as well as larger departmental MFPs.
Common security functionality means that by using Sharp devices across a deployment makes it possible
to have complete peace of mind with a total, integrated security system.
The improvement in efficiency that comes with a mixed deployment of Sharp-only devices will usually come with a
financial improvement too. The chances are that the initial cost of an MX-C381/C311 or MX-C380/C310 will be
higher than the initial purchase of several smaller machines (which could include separate printers, faxes and
scanners).
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MX-C381/C311 / MX-C380/C310 Sales Guide
However, over time, the lower cost per copy combined with lower maintenance costs and the other advantages
outlined above mean that the long-term costs of the MX-C381/C311 or MX-C380/C310 will usually actually be
lower in comparison.
Cos t t rend com paris on over long t erm
3500
3000
2500
Cost
2000
1500
1000
500
0
1
2
Smaller printers/copiers
MX-C381/380/311/310
3
T ime
4
5
6
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MX-C381/C311 / MX-C380/C310 Sales Guide
3.
Introduction to colour
The benefits of the MX-C381/C311 & MX-C380/C310 are not restricted to large or medium sized companies – there
is also a strong case for smaller businesses as well.
Many smaller offices just don’t need to be able to output A3 sheets, or maybe can’t afford the costs and physical
space associated with an A3 device, but do need to be able to produce colour documents. Often this can lead to
multiple different devices being used, including:
•
•
•
•
A mono laser printer
A separate fax machine
An inkjet printer (thanks to the perception that colour laser products are too expensive)
A stand-alone scanner
This kind of environment, with several different models, often from several different manufacturers, is inefficient and
often does not adequately cover the office’s document needs. It also restricts the availability of colour output,
meaning that not everyone in the company can enjoy the benefits. Replacing all of these devices with a single
MX-C381/C311 or MX-C380/C310 means you can save money and become more efficient in several ways, whatever
your document requirements.
The MX-C381/C311 & MX-C380/C310 can be configured to suit any office’s document requirements.
Paper handling, finishing, security and network applications (such as Sharp OSA, Sharpdesk etc) can all be modified,
making the MX-C381/C311 & MX-C380/C310 the most flexible devices in their class. No other models offers this
kind of flexibility in such a small footprint, and offering such fast speeds – for copying, printing and scanning.
•
•
•
•
•
•
•
•
4.
The MX-C381/C311 & MX-C380/C310’s speed, small footprint and modular design mean they can be
tailored to fit any office’s document requirements.
By consolidating up to 4 devices into a single unit, you can save space.
A single unit is likely to consume less power than 4 separate units.
A single set of consumables is needed, instead of potentially 4 different sets, saving space and making it
easier to manage costs.
An MX-C381/C311 & MX-C380/C310 is likely to be able to print, copy and even scan at a faster rate
than cheaper single-use devices, saving time.
Smaller, stand-alone products are unlikely to have the ability to produce finished documents, or have
document filing functionality.
If floor space is at a premium, the MX-C381/C311 & MX-C380/C310 are already the smallest in their
class, and can even be configured to sit on a desk.
Sharp OSA-based applications can be used to improve office efficiency.
High speed colour A4 devices
Whatever the size of business, some companies simply require high speed colour A4 devices in order to service their
document needs (for example, for printing invoice batches etc), whether this be in addition to other A3-based
requirements or on an A4-only basis.
By offering the MX-C381/C311 & MX-C380/C310, Sharp can cover this requirement quite easily, whilst the modular
design of the MFP and high-technology included means that they can be configured to exactly meet the needs of any
company deciding on their A4 colour requirements.
•
•
The MX-C381/C311 & MX-C380/C310 are amongst the fastest A4 machines available.
They are also amongst the smallest, especially compared with machines of a similar speed, so even
high-volume printing need not take up a lot of space – even if the finisher is installed!
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MX-C381/C311 / MX-C380/C310 Sales Guide
•
•
5.
The modular design of the MX-C381/C311 & MX-C380/C310 means that you can configure it to fit
your needs – unlike its competitors (of a similar speed range), you can even place it on a desk if floor
space is at a premium.
Not only will the MX-C381/C311 & MX-C380/C310 output documents quickly, it will also scan
documents quickly as well – particularly useful in environments where many paper documents are
electronically archived.
Enhanced Office Integration through Sharp OSA
As office IT infrastructure has become more complex, the need to more tightly integrate the different technologies
into complete workflow solutions has become more and more acute. After all, the more efficient the workflow, the
more productive the office can be.
However, since every office will have different requirements, a flexible solution that can be tailored to suit any office
is needed
Using Sharp’s unique Open Systems Architecture (OSA), it is possible to create an application from scratch to
integrate your entire Sharp MFP fleet into any office.
Alternatively, thanks to Sharp’s Partner Program there are several industry-leading packages that can work with
Sharp OSA – so whether you want your own solution for your own office environment, or you want a leading
package ‘off-the-shelf’, Sharp OSA can be used to tailor the MFP to any office.
•
•
•
•
•
•
A fully customizable User Interface (UI) means that a Sharp OSA application can make full use of the
colour touch-screen control panel.
Code description is based on standard HTML – a UI can be created with general
coding skills
Standard expansion technologies can be easily supported (such as Ajax, CSS &
Flash), making development quick and easy.
An existing Partner program, with many large developers already working with
Sharp OSA means that the right integrated solution could already be available.
Almost all of your Sharp MFPs can be connected to a Sharp OSA application – so you have use a single
application throughout your office.
Sharp OSA is network server based – so any application can be integrated throughout the office quickly
and easily, and any application updated can be performed centrally too!
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MX-C381/C311 / MX-C380/C310 Sales Guide
Why a Sharp A4 MFP?
So why buy a Sharp MFP? By combining Sharp A3 and A4 MFPs, you are combining the best of both worlds.
+
•
=
A flexible and efficient document solution
that can be highly integrated and tailored
to give the best possible results for any
office.
A common architecture means that the MX-C381/C311 & MX-C380/C310 can be fully integrated with A3
devices. For example:
1. Outer styling is the same as other Sharp devices, maintaining consistency.
2. A consistent user interface means that once you have learnt to use an A3 machine, you have
effectively learnt to use the MX-C381/C311 & MX-C380/C310 too. Since this applies to the LCD
panel, print drivers and web pages, only one training session is required to learn about several
models, saving time and money.
3. Sharp OSA applications can be deployed across the entire range, making them accessible in any
environment from central printing rooms to desk-side MFPs.
4. For security conscious environments, deploying an entirely Sharp-based fleet means a consistent
level of security throughout the fleet. For example, Copy Control only works on Sharp devices,
therefore if you have a copy-capable machine from a different vendor it can be bypassed quite easily.
Sharp’s Data Security Kit is available for both A4 and A3 models.
5. Environment compatibility. If one Sharp colour MFP can work with relatively unusual systems (such
as SAP, AS400 for example) you can be confident that others will too, since many are based on the
same technology.
6. Image Quality. Since the MX-C381/C311 & MX-C380/C310 is based on the same technology as
Sharp’s A3 colour MFPs, image quality will be much more consistent across the range compared to
deployments consisting of devices from multiple manufacturers and technologies.
7. Easy to manage and control costs. By using devices from a single vendor, you can use a single
management application to maintain and control the entire fleet – not so easy when using devices
from multiple manufacturers.
8. TCO. Consistent and easy-to-use UI’s, fewer consumable types to store and manage, smaller
footprints, ease-of-maintenance, ease of output management and cost control, integrated Sharp
OSA applications make a Sharp-only deployment more efficient and therefore reduces the TCO.
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MX-C381/C311 / MX-C380/C310 Sales Guide
Key Points
Footprint
The MX-C381/C311 & MX-C380/C310 may be based on the same engine as larger machines, but they have also
been designed to take up as little space as possible. In fact, the footprint of the MX-C381/C311 & MX-C380/C310
is one of the smallest in its class:
Foot Print Comparison (A4 Colour MFP)
[cm2]
5,500
5,000
HP LJ 4730
4,500
4,000
Lexmark X782e
3,500
EPSON CX11
Xerox 6115MFP
3,000
KoniM 2490
HP LJ2820
MX-C311/C310
Dell 3115cn
Canon 8180c
OKI C5510n
Xerox 6110MFP
HP CM1015
Brother MFC9440
Lexmark X500n
2,500
2,000
Samsung CLX3160
1,500
0
MX-C381/C380
Ricoh SP C210
10
20
30
40
50
[Colour Speed]
This is especially impressive when you consider its output speed, especially in colour. Not only do the
MX-C381/C311 & MX-C380/C310 produce colour documents as quickly as any competitor, they also have one of
the smallest footprints.
Put simply, the MX-C381/C311 & MX-C380/C310 have the best speed to footprint ratio in its class, with the few
smaller machines also being much slower in terms of colour output.
Compared
to Sharp
Speed
Mono
Speed
Colour
Width
(mm)
Depth (mm)
Mm2
Sharp MX-C311/C310
31
31
560
438
245,280
Sharp MX-C381/C380
38
38
560
438
245,280
HP CLJ CM4730mfp
30
30
788
639
503,532
205.3%
Lexmark X782e
38
33
679
584
395,536
161.3%
Samsung CLX-8380ND
38
38
607
574
348,418
142%
Manufacturer / Model
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MX-C381/C311 / MX-C380/C310 Sales Guide
CRU Concept
CRU = Customer Replaceable Units
The CRU concept is a new one to this type of machine. Usually, in order to service the machine (or do anything
more than change toner cartridges) a certain amount of technical knowledge is required, not to mention time any
skill required to disassemble the machine to access the required parts, change those parts, and re-assemble the MFP
(ensuring all parts are back where they should be, and there aren’t any bits ‘left over’).
However, the MX-C381/C311 & MX-C380/C310 are different. By making it as quick and easy as possible to
maintain the machine, cost are reduced (in terms of man-hours), and down-time is minimised.
Fuser unit
Drum & Developer unit
Toner Cartridge
Transfer belt unit
Improvements include the fact you no longer need a screwdriver for most maintenance, and developer is no longer
supplied in powder form – it is now a cartridge (making it cleaner and quicker to replace).
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MX-C381/C311 / MX-C380/C310 Sales Guide
Flexibility
The MX-C381/C311 & MX-C380/C310 are unusually flexible in terms of installation placement.
Given its small footprint, it is possible to install the MX-C381/C311 & MX-C380/C310 in the smallest of floor spaces.
But it can also be installed in the smallest of offices, which don’t have enough floor space to put an MFP.
The MX-C381/C311 & MX-C380/C310 are based on a modular design, which means that they can be configured to
best suit your office needs. This means that, in offices with no floor space the MFP can be placed on a normal desk,
whereas many competitors are designed to be floor standing.
Those competing devices that are designed to be desk-based do not have some of the more advanced features of the
MX-C381/C311 & MX-C380/C310, such as finishing options.
Base Unit
500 sheets Paper Drawer
Cabinet for 1 drawer
Cabinet for 2 drawers
HP CLJ CM4730mfp
Std configuration
Cabinet for 3 drawers
Lexmark X782e
Std configuration
Cabinet for 4 drawers
Samsung CLX-8380ND
Pictured with Optional paper drawer.
It is possible to install the Samsung
on a desk, but its height, even
without optional paper cassettes
makes it impractical.
Floor-standing only
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MX-C381/C311 / MX-C380/C310 Sales Guide
Finisher
A finisher is an excellent way to improve office efficiency. By automatically stapling documents produced by your
MFP, you save time and money compared to manually finishing these documents offline after they have been printed.
Even off-setting each copy of a document saves time, by making it quick and easy to separate copies after they have
been removed from the MFP.
The MX-C381/C311 & MX-C380/C310 can be fitted with an inner finisher (MX-FN12), which makes it possible to
staple and offset documents they produce. Combined with the duplex unit (standard), this makes the
MX-C381/C311 & MX-C380/C310 capable of producing and finishing the majority of office documents quickly and
easily.
In this class, not all machines even have finishing options:
Manufacturer / Model
Finisher Opt
Staple Sheets
Hole-punch
Sharp
Yes
30
No
HP CLJ CM4730
Yes
30
No
Lexmark X782e
No
No
No
Samsung CLX-8380ND
Yes
50
No
Not only does the MX-C381/C311 & MX-C380/C310 have one of the best finishing units, unlike most of the other
units installing the finisher does not massively affect the footprint of the machine. In fact, adding the finisher adds
only 130mm to the width of the machine, meaning that even with the finisher installed, the MX-C381/C311 &
MX-C380/C310 take up less space than its competitors WITHOUT their finishers installed.
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MX-C381/C311 / MX-C380/C310 Sales Guide
Business Card Scanning
The practice of scanning business cards in order to electronically store and database them is becoming more and
more common. An optional feature of the MX-C381/C311 & MX-C380/C310 is the ability to scan several business
cards at once, and send them to dedicated software for storage.
By adding the MX-BTX1, you can scan business cards with dimensions of 89-91mm x 51-55mm, making it quick and
easy to scan all of the business cards you have accumulated.
With the Business card option installed, you simply feed the cards through the document feeder, and they are
collected on the other side of the machine.
Copy
Image Send
Document Filing
This scanner can also be used to create multiple paper copies of business cards.
SHARP
Street name
Area name
County
me@sharp.eu
PostCode
Tel: 12345
Normal layout
Card Size Scan
SHARP
Street name
Area name
County
me@sharp.eu
PostCode
Tel: 12345
Card layout
SHARP
Street name
Area name
County
me@sharp.eu
PostCode
Tel: 12345
SHARP
Street name
Area name
County
me@sharp.eu
PostCode
Tel: 12345
SHARP
Street name
Area name
County
me@sharp.eu
PostCode
Tel: 12345
SHARP
Street name
Area name
County
me@sharp.eu
PostCode
Tel: 12345
SHARP
Street name
Area name
County
me@sharp.eu
PostCode
Tel: 12345
SHARP
Street name
Area name
County
me@sharp.eu
PostCode
Tel: 12345
SHARP
Street name
Area name
County
me@sharp.eu
PostCode
Tel: 12345
SHARP
Street name
Area name
County
me@sharp.eu
PostCode
Tel: 12345
Note: Available at a later date
23
MX-C381/C311 / MX-C380/C310 Sales Guide
External Design
With its smart grey and black highlighting and ‘grained’ texture, the MX-C381/C311 & MX-C380/C310 have been
designed to fit into the most modern and stylish of offices. Not only that, but since the latest A3 colour MFPs from
Sharp boast the same stylish exterior, using both machines in a mixed deployment does not mean they will look out
of place.
Control panel
The control panel of the MX-C381 & MX-C311 is
virtually identical to its larger A3 equivalent
machine, meaning that once you can use one
machine, you can use them all.
•
The black panel colour compliments the
black and grey highlights of the main
machine.
•
The LCD panel can be customised with
different background colours. The default
background colour is black.
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MX-C381/C311 / MX-C380/C310 Sales Guide
Image Quality
The ability to print and copy in colour is fast becoming ubiquitous in the modern office. Not only that, but as colour
MFPs are used more and more to create highly important documents in the office, demand for higher quality colour
output has never been higher.
Some manufacturers are no longer differentiating between ‘Colour Capable’ and ‘Full Colour’ machines, as they
believe their machines offer good enough quality for the most demanding users.
The MX-C381/C311 & MX-C380/C310 offer excellent image quality.
High Resolution Printing
The more dots an MFP can lay down per inch (DPI), the more defined & refined the resulting image will be. The
more refined the image, the more impressive the final document will look.
The MX-C381/C311 & MX-C380/C310 can print in true 1200x1200dpi.
Images are clearer, with the contents easier and clearer to view.
600 x 600 dpi
1200 x 1200 dpi
But it’s not only photos and images that benefit from higher resolution printing. Fine lines and characters are also
reproduced more clearly in higher resolution, resulting in better defined characters on the page, meaning a higher
quality and therefore a more impressive document.
600 x 600 dpi
1200 x 1200 dpi
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MX-C381/C311 / MX-C380/C310 Sales Guide
High Grade Toner
The toner particles used in the MX-C381/C311 & MX-C380/C310 have been refined compared to that of the past
MX series such as MX-2300/2700. They are smaller, more uniform in terms of size & shape and can be distributed
more evenly on the paper.
As a result, dots, fine lines & characters are better reproduced, and texture is less granulated.
Conventional Toner
New Developed Toner
New Developer
A developer also helps improve the image quality through smoother distribution of the toner on the paper.
Note: This developer is same as the developer for MX-6201N/ MX-7001N.
Conventional Developer
New Developed Developer
Colours are
smoother and
more consistent
New Toner + New Developer = Improved Consistent Image Quality
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MX-C381/C311 / MX-C380/C310 Sales Guide
Suppressed Background
If your original document has a light (or off-white) background, it is possible to automatically create not only copies
but also scans with whiter, brighter backgrounds with the background suppress function.
Original
Copy/ Scanned lmage
Using this function on photographs or newspapers, the MX-C381/C311 & MX-C380/C310 can also create almost
same colour image as the original one.
Original
MX-C380/C381/
MX-C310/C311
Note the improved accuracy of the image tones
compared to the original, despite the improved
background colour.
Scan to Print
A Print Processing mode for scanning images is a new feature of the MX-C381/C311 & MX-C380/C310. When
using this mode, users can obtain a print image that is extremely close in colour to the original image.
Original
MFP
Scan
Colour
≈
≈
Scan
to
Print
MFP
PC
Print
Scan
Image
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MX-C381/C311 / MX-C380/C310 Sales Guide
Usability
Generally, the more complicated and technologically capable a device is, the more complicated it is to use. The
ramifications of this for the MFP market include:
•
•
•
•
User frustration
Training
Users not understanding the capabilities of the MFP, therefore not getting the best out of it
Lost clicks
The MX-C381 & MX-C311 include a fully customisable 8.5” colour LCD touch panel.
•
•
•
•
Access to all functions is clear and easy
Current job settings are visible at all times
Access to the job change menus is clearly marked
Current job and device status means it is easy to both manage and administer the MFP
Whilst the operation of the MX-C381 & MX-C311 has been based on previous models as far as possible (if you can
use one Sharp device, you can use these) there have been some updates designed to make them as easy as possible
to use.
Easy to choose
function
Current job
settings
Job / device status makes
administration easy
Easy access to job settings
Whilst the MX-C380 & MX-C310 have a smaller 4.3” panel, its screen functionality makes it almost as easy to use
as the larger screen.
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MX-C381/C311 / MX-C380/C310 Sales Guide
Image Preview (Document Filing)
Managing the data stored using the Document Filing function on the MX-C381/C311 & MX-C380/C310 has also
become much easier.
•
•
•
•
The first page of the stored file is saved as a thumbnail
Those thumbnails can be checked on the LCD panel and/or web page by the user (In the case of MX-C380/C310,
users can view thumbnails on the web page only.)
It is easy to browse a folder, and choose the required file based on its contents, not just the file name
Waste print-outs are reduced, saving money & the environment
Front Panel
Web page (Home page)
Remote Front Panel
The control panel for most MFPs is fixed, making it difficult for some people to use the MFP.
To combat this, Sharp has developed the Remote Front Panel which shows the full operation panel on a PC as is on
the MFP, making it easy to control remotely. Through Remote Access Interface, service helpdesk or disabled user can
connect with the MFP.
Remarks: It is necessary to install the remote software to users’ PC. (Recommended VNC Software: RealVNC, TinyVNC, PAU Ver5)
Other uses include:
• Training – the user panel can be shown to a whole room using a projector, so there is no need for all of the
trainees to group around the front of the MFP.
• Helpdesk support – help a user navigate using Remote Front Panel, so no need to visit the MFP
• Remote Administration – for example, an admin at a company HQ does not need to visit the branch office to
manage the MFP
• Sharp OSA developers can support their software remotely
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MX-C381/C311 / MX-C380/C310 Sales Guide
Common Drivers*
MX-3100/2600N
MX-C381/C311 / MX-C380/C310
Sharp uses a standardised and simple driver design, which means that
• If you can use one Sharp printer, you can use any other Sharp printers
• Only one driver disk is needed to install drivers for any of our colour range (MX-2300N to MX-7001N
inclusive), making drivers easy to manage
* The available features and/or optional configuration differ depending on machine. Therefore, perfect compatibility is not given.
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MX-C381/C311 / MX-C380/C310 Sales Guide
Productivity
Not only are the MX-C381/C311 & MX-C380/C310 incredibly easy to use, they are also very efficient – helping you
to achieve the best productivity possible from your MFP.
•
Fast scanning speed
The MX-C381/C311 and MX-C380/C310 can scan at speeds of up to 33opm (200dpi) in
both colour and mono.
No more waiting next to the machine for your originals to complete scanning!
•
Fast output speed
The output speed of the MFP is amongst the best in class, meaning that every job you need the
MX-C381/C311 & MX-C380/C310 to do, it will be done fast.
Combine this with the fast warm-up time of up to 90 seconds, and fast first copy out times (8.9 sec* colour
& 8.0 sec* mono) and you can see that everything has been designed with efficiency in mind.
*Measurement condition
“Original Glass” “Feeding A4R paper from the main unit tray 1” “Auto Colour Selection” “Polygon in rotation”
•
Gigabit Ethernet (1000Base-T)
As well as scanning and output speed, the speed of the network connection has also been improved with
the addition of Gigabit Ethernet – so your print jobs will reach the MFP faster, and your scan jobs will be sent
much more quickly as well.
•
Direct SMTP
When using Internet Fax, if both the sending and receiving machines are capable of operating by Direct
SMTP, the Fax can be transmitted without going through the mail server. This eliminates a potential bottle
neck, and since the Fax is transmitted directly, it takes less time to arrive.
•
Fax Inbound routing & preview
When you receive a fax, it can either be printed out immediately, forwarded
on to a user, who can decide whether it should be printed at their own PC,
or it can be stored on your MFP and previewed on the LCD panel, ensuring
that junk faxes are not printed, saving you time and money.
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MX-C381/C311 / MX-C380/C310 Sales Guide
Connectivity
There are so many different environments and systems in use in today’s office that an MFP needs to be compatible
with as many as possible.
The MX-C381/C311 & MX-C380/C310 have been developed with this in mind.
Sharp is a founder member of the SAP Printer Vendor Program. SAP device
types for all of our devices will be created to provide connectivity with SAP.
WHQL (Windows Hardware Quality Labs) testing ensures full compatibility with
Windows systems.
Sharp is a Citrix Technology Partner, giving us access to testing resources,
technical support and other Citrix development tools.
Compatibility with the CUPS (Common Unix Printing System) ensures you can use
your MFP with both Unix and Linux.
And not only can our devices work with all these software vendors, the MX-C381/C311 & MX-C380/C310 can
communicate with them exceptionally quickly over the latest networking technologies:
• Standard Gigabit Ethernet (1000Base-T)
• IPv6
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MX-C381/C311 / MX-C380/C310 Sales Guide
Microsoft XPS
The MX-C381/C311 & MX-C380/C310 are compatible with the latest formats, including Microsoft XPS.
What is XPS?
XPS (XML Paper Specification) is a new file format from Microsoft intended for published documents, where once
published, the document cannot be changed. It is similar in function to Adobe PDF.
XPS is important because compatibility is built into Vista, the latest version of Windows, (separate downloads are
available for previous versions) therefore it will be usable for a lot of people in the near future.
Benefits over PDF file format
• All fonts are embedded in the document
• Colour handling has been improved, with support for systems such as ICC profiling
• Support for a wider gamut of colours
• Compatibility with Microsoft’s DRM software (RMS / Rights Management Software), which in turn is
supported by Microsoft SharePoint.
Printing XPS files
It is possible to print XPS files using PCL drivers, but it is not ideal. When printing via PCL, the data is effectively
converted into a Bitmap, which affects gradation and transparency settings within the data.
File Formats
The MX-C381/C311 & MX-C380/C310 are compatible with a wide variety of document file formats:
Direct Print
Scan
Opt*
D
PDF
D**
D
Encrypted PDF
D**
D
JPEG
D
D
TIFF
D
D
Microsoft XPS
*MX-PUX1 expansion kit and MX-SMX3 (expansion memory board) are required.
** MX-PKX5 is required for MX-C380/C310.
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MX-C381/C311 / MX-C380/C310 Sales Guide
PAU 5 (soon-to-be-released)
Sharp Printer Administration Utility (PAU) 5 is the latest version of Sharp’s own web-based administration utility. It
will allow administrators to manage their fleet of MFPs quickly and easily, without having to physically visit the MFP.
PAU 5 introduces several new features over PAU 4, including:
•
Firmware download
•
Remote Operation panel
•
Click Count Export (CSV)
•
Device Cloning
•
Service Reports
Other improvements include:
•
New user interface
•
Tree navigation structure
•
Local Authentication database
•
Three user types (Service, Advanced, General), with
varying permissions
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MX-C381/C311 / MX-C380/C310 Sales Guide
Save Money
All companies are interested in ways to save money – so how can the MX-C381/C311 & MX-C380/C310 help?
Duplex Printing
The MX-C381/C311 & MX-C380/C310 come with duplex as standard.
By printing and copying as many documents as possible on both sides of the paper, your paper purchasing costs
could be halved.
Fax Management
With the advanced Fax management functions of the MX-C381/C311 & MX-C380/C310, you need never print a fax
again, whether receiving or sending.
Inbound routing - Incoming faxes are sent via email to a specified
recipient or sent as tiff data to servers/PCs, so only required faxes
need be printed, and junk faxes are not printed.
PC-Fax - Fax electronic documents direct from your PC – no need to
print them first.
Fax Thumbnail* and preview function also enables incoming faxes to
be previewed prior to printing.
Of course, if you do need to print out a fax, you can always print it
duplex!
* Thumbnail only available on MX-C381/C311
Save Electricity, Save the Environment
The MX-C381/C311 & MX-C380/C310 can be set to go into power save mode after a set period of inactivity.
In addition to this, there is a power-save button which, when pressed, forces the MFP into power save mode
immediately.
Power save
mode
button
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MX-C381/C311 / MX-C380/C310 Sales Guide
Control Colour Costs
The benefits of using colour in your business documents is well known, but some companies have not introduced
colour MFPs to their offices due to a risk of increased costs as a result of increased colour output.
The simple answer to this is to restrict which users can produce colour documents.
Each user can have different levels of access to the MFP. By using this feature, you can set it up so that anyone can
produce black and white output, but only registered users with colour access can log onto the MFP and produce
colour documents.
Basic Screen
Ready
Automatic login
by the fixed user (A)
registered in advance.
Power On
No
Press the “*(logout)” key
to return.
B/W copy can be used at this time.
Pressing the Color button causes an error.
Ready Ready
To perform colour
copy, press the
“*(logout)” key.
Login by a user that
can perform colour
copy (B).
A maximum of 1,000 accounts can be registered.
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MX-C381/C311 / MX-C380/C310 Sales Guide
Security
Most IT departments are aware of the security issues of their networks, and take appropriate measures to protect
data stored on their systems.
But how many are aware of the dangers posed by an MFP?
Most MFPs fitted with a hard drive can automatically store copies of any jobs it processes on its hard drive, whether
they be print, copy, scan or fax jobs and they can stay on the MFP’s HDD for years.
How many sensitive and confidential documents pass through your MFP?
•
•
•
•
•
•
Financial data
Business documentation
Tenders
Product specifications
Employment data
The list is endless
Now imagine this data was
unsecured.
The MX-C381/C311 & MX-C380/C310 employ Sharp’s unsurpassed expertise in security to ensure your data remains
safe – whoever has access to your MFP:
•
•
•
Secure data during communications with the MFP
– HTTPS / SSL / IPsec network data encryption
– IP / MAC address filtering
Secure data stored on the MFP
– Encrypt data during processing
– Overwrite data on HDD once processing is complete
– Encrypt the HDD
– Automatically delete files after a set period
Secure data once it leaves the MFP
– PIN printing
– Document control
– Encrypted PDF support
Many of these features are unique in the A4-class of machines.
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MX-C381/C311 / MX-C380/C310 Sales Guide
Output by the MFP
On the MFP
Scanned documents can be
scanned in Encrypted PDF
format, meaning a password
must be entered before the
document can be opened.
Data on the HDD
(and
being
processed) can
be encrypted.*
PIN Printing means that no
printouts are left lying on the
MFP, as the user must enter a
PIN before the document is
printed.
Document Control means
that any document output
with DC patterns cannot then
be printed or scanned by
another Sharp MFP with DC
installed.*
?/%&
Input to the MFP
IP & MAC address
filtering
restricts
access to the MFP
over the network.
?/%&$*#$~*$
$*#$
?
Files stored on
the HDD can be
automatically
deleted on a
regular basis
Once processed,
data can be
overwritten with
random data.*
SSL / IPsec encryption
protects communication
over the network.
* Optional Data Security Kit
required
Security feature: IEEE802.1X
IEEE802.1X is a LAN standard established by the IEEE 802
committee. It is a technology used to authenticate hardware
connected to the network, therefore its main function is to
prevent unauthorised machines from gaining access to your
network.
The MX-C381/C311 & MX-C380/C310 support IEEE802.1X,
maintaining the high level of security your network requires.
There are broadly three techniques for preventing
unauthorised access to your network.
1. Authentication on your LAN switches
2. DHCP server system
3. Personal firewall system
Among the above, type 1 uses IEEE802.1X. By preventing unauthorised access at the network hardware level (rather
than at the server or computer level), IEEE802.1X is seen as providing a higher level of security, and it is often used at
major companies or public offices.
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MX-C381/C311 / MX-C380/C310 Sales Guide
Office Integration
The trend towards office automation is clear.
including their document output infrastructure.
Customers want to make their offices as efficient as possible,
There is a demand for document solutions that can be integrated with either new or existing solutions, for archiving,
document workflow, accounting or scanning.
Sharp Open Systems Architecture is perfect for the job!
Sharp OSA makes it possible for third-party software developers to create custom applications that link the MFP to
software programs on a server or PC, giving you the ability to create your own solutions specific to your own needs.
The MX-C381/C311 & MX-C380/C310 are compatible with the latest version of Sharp OSA (3.0), which makes it
even easier to customise your MFP and integrate it into your office workflow. Plus, by including Sharp OSA on both
A3 and A4 devices, it is possible to use Sharp OSA applications across your fleet, even in mixed deployments.
Among Sharp OSA 3.0’s highlights are:
•
•
•
•
A fully customisable User Interface (UI)
Code description is based on standard HTML – a UI can be created with general coding skills
Standard expansion technologies can be easily supported (such as Ajax, CSS & Flash)
An existing Partner program, with many large developers already working with Sharp OSA means
that the right integrated solution could already be available.
AJAX: A group of interrelated web development techniques
used for creating interactive web applications or rich Internet
applications. With Ajax, web applications can retrieve data
from the server asynchronously in the background without
interfering with the display and behavior of the existing page
CSS: A stylesheet language used to describe the presentation
of a document written in a markup language. Its most
common application is to style web pages written in HTML
and XHTML.
Flash: A set of multimedia technologies. Flash technology has
become a popular method for adding animation and
interactivity to web pages.
39
MX-C381/C311 / MX-C380/C310 Sales Guide
New features of Sharp OSA 3.0 include:
• USB device expansion
USB devices that are not supported by the MFP itself can be used in Sharp OSA mode, using the Windows
drivers installed on the Sharp OSA server.
Sharp OSA
App
Network
USB
USB Device
(for example card reader)
Driver for USB Device
•
Trial Mode
In order to allow a customer to assess Sharp OSA solution, a trial mode can be set up, which allows full
functionality for a limited period. On the MX-C381/C311 & MX-C380/C310, this limit has been set at total
19,000 pages. (scanned/ printed/ sent)
•
Job Build Mode
The function where a particularly large original can be split into sections for scanning (if the number of pages
in the document exceeds the capacity of the document feeder) can now be used in Sharp OSA solutions.
•
Sending Data via HTTP / SMB
Previous versions of Sharp OSA were limited to the FTP protocol for the transmission of data, but many
Administrators don’t like FTP to be used on their networks. Sharp OSA 3.0 can also transmit data using the
HTTP and SMB protocols, making it suitable for almost all environments.
Control of MFP LCD screen/Sending
of job data: HTTP or SMB protocol
HTTP
Server
This allows for more simple control, using the same security setting used for web browsing (HTTP).
40
MX-C381/C311 / MX-C380/C310 Sales Guide
Environment
Environmental regulations
•
RoHS
A European directive, on the restriction of the use of certain hazardous substances in electrical and electronic
equipment.
•
WEEE
Waste Electrical and Electronic Equipment regulations aimed at reducing the amount of waste going to
landfill and improving recovery and recycling rates.
•
Energy Star
Energy Star is a label for energy efficient products with worldwide recognition. The
Energy Star programme was introduced to Europe in 2002 as a voluntary label for
computers, monitors, printers, fax machines, scanners, copiers and multifunctional
machines. New specifications were introduced in 2007 which ensure that the Energy Star
represents only the markets most energy efficient products.
The MX series are designed with the environment in mind and based on Sharp’s policy of becoming a totally
environmentally friendly company.
•
Common platform
The MX series has been developed with “Common platform” concept, which utilises common mechanical
parts, boards, consumables, software and controllers as much as possible. This fact is important for the
overall company’s activities such as stock management, production, logistics, technical training, etc. This
means less power is required to sustain the company’s activities and total energy consumption is reduced, as
everything is Sharp.
•
Recyclable plastic
The material name and characteristics are mentioned on all plastic parts and cabinet for recycling. Also
labels for caution or operation are reduced as much as possible and instead of these messages are now
embossed on plastic.
41
MX-C381/C311 / MX-C380/C310 Sales Guide
Competitive Comparison
The competitive analysis is designed to promote the features of the MX-C381/C311 & MX-C380/C310 in terms of
their competitive advantages.
Content Items and Order:
„
Sharp MX-C381/C311 & MX-C380/C310 Vs. HP CLJ CM3530 MFP
„
Sharp MX-C381/C311 & MX-C380/C310 Vs. HP CLJ CM4730 MFP
„
Sharp MX-C381/C311 & MX-C380/C310 Vs. Lexmark X782e
„
Sharp MX-C381/C311 & MX-C380/C310 Vs. Konica Minolta Magicolor 4690MF
„
Sharp MX-C381/C311 & MX-C380/C310 Vs. Oki C5550 MFP
„
Sharp MX-C381/C311 & MX-C380/C310 Vs. Samsung CLX-8380ND
„
Sharp MX-C381/C311 & MX-C380/C310 Vs. Xerox Phaser 8860MFP
The above list is covered by one page per product vs. product comparisons in this section. The feature advantages are
translated into application benefits. These points can be used to describe the sales arguments on what the strengths
of the MX -C381/C311 and MX-C380/C310 are.
42
MX-C381/C311 / MX-C380/C310 Sales Guide
Sharp MX-C381/C311 & MX-C380/C310 Vs HP CLJ CM3530 MFP
Manufacturer
Model
Launch Date
Sharp
MX-C381/380 MX-C311/310
November 2008
HP
CLJ CM3530 MFP
November 2008
Also Sold As
N/A
N/A
Multifunctionality
Network Printer
Network Scanning
Fax
Std
Std
Std
Opt
Std
Std
Std
Opt
Document Filing
Base Engine
Paper Max. Size
Std *1
Desktop
A4
No
Desktop
A4
1
Print/min. (ppm)(B/W)
Print/min. (ppm)(Col)
Print Resolution (Equivalent)
Postscript
PCL
XPS
Win NT/2000/XP/2003
Unix / Linux
Other Systems
Sharp
MX-C381/380 MX-C311/310
Std
RSPF
50
Std
38
38
HP
CLJ CM3530 MFP
Std
ADF
50
Std
31
31
30
30
1200x600
Std
Std
No
Std
Std
Citrix
1200x1200
C381/311: Std, C380/310: Opt
Std
Opt
Std
Std
SAP
Total Cassettes Std.
1
Total Cassettes Max.
4
2
Processor MHz
1GHz
800MHz
515MHz
Total Sheets Std.
600
350
Printer Std. Mem. Mb
1GB
512MB
512mb (shared)
Total Sheets Max.
No of sheets (Bypass)
Max gsm (Trays/Bypass)
Duplex
Warm up time (secs)
2,100
100
105 / 209
Std (105gsm)
90s
Yes
850
100
220 / 220
Std
Printer Max. Mem. Mb
1000Base-T
10/100BaseT
USB
Fax
2GB
1.5GB
1GB (shared)
Opt
Std
Std
Opt
Super G3
Job Programs
Account Numbers
No
Type
1,000
Std
Std
Std
Opt
Super G3
Yes
Yes
Footprint (WxD)
560 x 438
515 x 519
iFax
Opt
Opt
Toner Life (Mono)
Toner Life (Col)
Copier
Copy/min. (cpm)(B/W)
Copy/min. (cpm)(Col)
FCOT (B/W)
FCOT (Col)
10k (5%)
10k (5%)
Std
Fax Broadcast
Document Filing
Pages Limit
Files Limit
Network Scanning
Max. Speed
Max. Resolution
500 addresses
Std
5,500
3,000
Std
33opm (colour & mono)
600x600
100 addresses
No
N/A
8s
8.9s
10.5k (5%) *2
7k (5%)
Std
30
30
11.3
12.5
Max. Original Size
A4
A4
Destinations
USB, SMB, FTP, Email, PC
Max. Qty. Select
Scanner Resolution
Zoom Range
999
600x600
50-200%
Functionality
Finishing
No of Finisher Sheets (max)
Auto Stapler
Sharpdesk (Option)
Opt
280
Yes
600x600
Email, Net Folder,
workflow
Digital Sending S/W (opt)
Opt
250
No*3
Sheets Stapled
30
20*3
Hole Punch
No
No
38
38
31
31
Std. Mem. Mb
768MB
512MB
999
600x600
25 – 400%
512mb (shared)
Max. Mem. Mb
768MB
512MB
1GB (shared)
Hard Drive
*1
*2
*3
Manufacturer
Model
Document Feeder
Type
Capacity (sheets)
Printer
Std (80GB)
Std (80GB)
PC-Fax
N/A
Std
MX-C310/380 can only store print jobs. MX-C311/381 have full document filing capabilities
High capacity cartridge has life of 10.5k. Std cartridge is 5k.
The CLJ CM3530fs includes a ‘convenience stapler’. This is effectively an offline stapler on the side of the MFP that must be used manually after the document has been printed
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
Strengths of MX-C381/C311 & MX-C380/C310
Faster output
Document Filing function
Higher std & max. paper capacity
More paper sources available
Job programs
Smaller footprint
Longer life colour toner cartridges
Faster FCOT (both colour and mono)
Memory not shared between print and copy functions
More copier memory (38ppm MFPs only)
More printer memory as std (38ppm MFPs only)
High max printer memory (all MFPs)
Higher print resolution
XPS functionality
Faster processor
Gigabit Ethernet as std
Scan to / print from USB
Higher output capacity
Online (and higher capacity) stapling
9
9
9
Strengths of HP CLJ CM3530 MFP
Heavier paper support
Slightly longer life black toner cartridge (10.5k for the
long life unit)
Greater copy zoom range
43
MX-C381/C311 / MX-C380/C310 Sales Guide
Sharp MX-C381/C311 & MX-C380/C310 Vs HP CLJ CM4730 MFP
Manufacturer
Model
Launch Date
Sharp
MX-C381/380 MX-C311/310
November 2008
HP
CLJ CM4730 MFP
April 2007
Also Sold As
N/A
N/A
Multifunctionality
Network Printer
Network Scanning
Fax
Std
Std
Std
Opt
Std
Std
Std
Opt
Document Filing
Base Engine
Paper Max. Size
Std*1
Desktop
A4
No
Desktop
A4
3
38
38
31
31
1200x1200
C381/311: Std, C380/310: Opt
Std
Opt
Std
Std
SAP
HP
CLJ CM4730 MFP
Std
ADF
50
Std
30
30
600x600
Std
Std
No
Std
Std
Total Cassettes Std.
1
4
3
Processor MHz
1GHz
800MHz
533MHz
Total Sheets Std.
600
1,600
Printer Std. Mem. Mb
1GB
512MB
448MB (shared)
Total Sheets Max.
No of sheets (Bypass)
Max gsm (Trays/Bypass)
Duplex
Warm up time (secs)
2,100
100
105 / 209
Std (105gsm)
90s
Yes
1,600
100
120 / 220
Std
165s
No
Printer Max. Mem. Mb
1000Base-T
10/100BaseT
USB
Fax
2GB
1.5GB
512MB (shared)
Opt
Std
Std
Opt
Super G3
Type
1,000
Std
Std
Std
Opt
Super G3
Yes
Yes
Footprint (WxD)
560 x 438
788 x 639
iFax
Opt
Opt
Toner Life (Mono)
Toner Life (Col)
Copier
Copy/min. (cpm)(B/W)
Copy/min. (cpm)(Col)
FCOT (B/W)
FCOT (Col)
Max. Original Size
Max. Qty. Select
Scanner Resolution
Zoom Range
10k (5%)
10k (5%)
Std
Fax Broadcast
Document Filing
Pages Limit
Files Limit
Network Scanning
Max. Speed
Max. Resolution
Destinations
Functionality
Finishing
No of Finisher Sheets (max)
Auto Stapler
500 addresses
Std
5,500
3,000
Std
33opm (colour & mono)
600x600
USB, SMB, FTP, Email, PC
Sharpdesk (Option)
Opt
280
Yes
100 addresses
No
N/A
PC-Fax
Std. Mem. Mb
768MB
512MB
12k (5%)
12k (5%)
Std
30
30
11s
11s
A4
999
600x600
25-400%
448MB (shared)
Max. Mem. Mb
768MB
512MB
512MB (shared)
Sheets Stapled
30
30
Std (40GB)
Hole Punch
No
No
Hard Drive
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
Print/min. (ppm)(B/W)
Print/min. (ppm)(Col)
Print Resolution (Equivalent)
Postscript
PCL
XPS
Win NT/2000/XP/2003
Unix / Linux
Other Systems
Sharp
MX-C381/380 MX-C311/310
Std
RSPF
50
Std
Total Cassettes Max.
Job Programs
Account Numbers
*1
Manufacturer
Model
Document Feeder
Type
Capacity (sheets)
Printer
38
38
31
31
8s
8.9s
A4
999
600x600
50-200%
Std (80GB)
N/A
Std
30opm
600x600
Email
Opt
500
Yes
MX-C310/380 can only store print jobs. MX-C311/381 have full document filing capabilities
Strengths of MX-C381/C311 & MX-C380/C310
Faster output
Document Filing function
More paper cassettes available
Higher max. paper capacity
Faster warm-up time
Job programs available
Smaller footprint
Faster FCOT (black & colour)
Faster processor
More memory (for both print & copy)
Print and copy memory is separate
Larger HDD
Higher print resolution
XPS support (option)
Gigabit Ethernet is std
Faster scanning
More scan destinations
Fax can be broadcast to more destinations
9
9
9
9
9
9
9
Strengths of HP CLJ CM4730 MFP
More paper cassettes as std
Higher std paper capacity
Heavier paper support
Higher capacity toner cartridges
Wider zoom range
Higher output capacity through finisher
Mail-bin stacker available
44
MX-C381/C311 / MX-C380/C310 Sales Guide
Sharp MX-C381/C311 & MX-C380/C310 Vs Lexmark X782e
Manufacturer
Model
Launch Date
Sharp
MX-C381/380 MX-C311/310
November 2008
Lexmark
X782e
Jan 2007
Also Sold As
N/A
N/A
Multifunctionality
Network Printer
Network Scanning
Fax
Std
Std
Std
Opt
Std
Std
Std
Std
Document Filing
Base Engine
Paper Max. Size
Std*1
Desktop
A4
Std
Console
A4
3
Lexmark
X782e
Std
RADF
50
Std
38
33
1200x1200
Std
Std
No
Std
Std
AS/400, Novell
Total Cassettes Std.
1
4
3
Processor MHz
1GHz
800MHz
800MHz
Total Sheets Std.
600
1,600
Printer Std. Mem. Mb
1GB
512MB
768MB (shared)
Total Sheets Max.
No of sheets (Bypass)
Max gsm (Trays/Bypass)
Duplex
Warm up time (secs)
2,100
100
105 / 209
Std (105gsm)
90s
Yes
1,600
100
199 / 199
Std
Printer Max. Mem. Mb
1000Base-T
10/100BaseT
USB
Fax
2GB
1.5GB
768MB (shared)
Opt
Opt
Std
Std
Super G3
No
Type
1,000
Footprint (WxD)
Std
Std
Std
Opt
Super G3
PC-Fax
Yes
No
Fax Broadcast
500 addresses
No
560 x 438
679 x 584
Toner Life (Mono)
10k (5%)
15k (5%)*2
iFax
Opt
No
Toner Life (Col)
Copier
Copy/min. (cpm)(B/W)
Copy/min. (cpm)(Col)
FCOT (B/W)
FCOT (Col)
Max. Original Size
Max. Qty. Select
Scanner Resolution
Zoom Range
10k (5%)
Std
Document Filing
Pages Limit
Files Limit
Network Scanning
Max. Speed
Max. Resolution
Destinations
Functionality
Finishing
No of Finisher Sheets (max)
Auto Stapler
Std
5,500
3,000
Std
33opm (colour & mono)
600x600
USB, SMB, FTP, Email, PC
Sharpdesk (Option)
Opt
280
Yes
Std
N/A
N/A
Std. Mem. Mb
768MB
512MB
15k (5%)*2
Std
38
33
11s
13s
A4
999
600 x 600
25-400%
768MB (shared)
Max. Mem. Mb
768MB
512MB
768MB (shared)
Sheets Stapled
30
N/A
Std (40GB)
Hole Punch
No
N/A
38
38
31
31
8s
8.9s
A4
999
600x600
50-200%
Hard Drive
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
Sharp
MX-C381/380 MX-C311/310
Std
RSPF
50
Std
38
31
38
31
1200x1200
C381/311: Std, C380/310: Opt
Std
Opt
Std
Std
SAP
Total Cassettes Max.
Job Programs
Account Numbers
*1
*2
Manufacturer
Model
Document Feeder
Type
Capacity (sheets)
Printer
Print/min. (ppm)(B/W)
Print/min. (ppm)(Col)
Print Resolution (Equivalent)
Postscript
PCL
XPS
Win NT/2000/XP/2003
Unix / Linux
Other Systems
Std (80GB)
Std
600x600
Email, FTP, HDD, USB
No
N/A
N/A
MX-C310/380 can only store print jobs. MX-C311/381 have full document filing capabilities
6k & 10k cartridges also available
Strengths of MX-C381/C311 & MX-C380/C310
Faster colour output (38ppm machines only)
Higher max. paper capacity
More paper trays available
Heavier paper support (Bypass only)
Job programs
Smaller footprint
Faster FCOT (black & colour)
Memory not shared between print & copy
Larger HDD
XPS support (option)
More std print memory (38ppm machines only)
Higher max. print memory available
Networking is std
Gigabit Ethernet is std
PC-Fax & I-Fax available
Fax can be broadcast to more destinations
Finishing available
Strengths of Lexmark X782e
9
9
9
9
9
Analogue fax is std
More paper cassettes std
Higher paper capacity as std
Higher capacity toner cartridges
Wider zoom range
45
MX-C381/C311 / MX-C380/C310 Sales Guide
Sharp MX-C381/C311 & MX-C380/C310 Vs Konica Minolta Magicolor 4690MFP
Manufacturer
Model
Launch Date
Sharp
MX-C381/380 MX-C311/310
November 2008
Konica Minolta
Magicolor 4690MF
August 2008
Also Sold As
N/A
N/A
Multifunctionality
Network Printer
Network Scanning
Fax
Std
Std
Std
Opt
Std
Std
Std
Std
Document Filing
Base Engine
Paper Max. Size
Std*1
Desktop
A4
No
Desktop
A4
1
Konica Minolta
Magicolor 4690MF
Std
RADF
50
Std
24
24
2400x600
Host based
Host based
Host based
Std
Total Cassettes Std.
1
4
2
Processor MHz
1GHz
800MHz
200MHz
Total Sheets Std.
600
350
Printer Std. Mem. Mb
1GB
512MB
256MB (shared)
Total Sheets Max.
No of sheets (Bypass)
Max gsm (Trays/Bypass)
Duplex
Warm up time (secs)
2,100
100
105 / 209
Std (105gsm)
90s
Yes
850
100
90 / 210
Std (90gsm)
58s
No
Printer Max. Mem. Mb
1000Base-T
10/100BaseT
USB
Fax
2GB
1.5GB
256MB (shared)
No
Std
Std
Std
Super G3
1,000
No
PC-Fax
Yes
Yes
Footprint (WxD)
560 x 438
539 x 590
Fax Broadcast
500 addresses
236 addresses
Toner Life (Mono)
10k (5%)
8k (5%)
iFax
Opt
No
Toner Life (Col)
Copier
Copy/min. (cpm)(B/W)
Copy/min. (cpm)(Col)
FCOT (B/W)
FCOT (Col)
Max. Original Size
Max. Qty. Select
Scanner Resolution
Zoom Range
10k (5%)
Std
Document Filing
Pages Limit
Files Limit
Network Scanning
Max. Speed
Max. Resolution
Destinations
Functionality
Finishing
No of Finisher Sheets (max)
Auto Stapler
Std
5,500
3,000
Std
33oipm (colour & mono)
600x600
USB, SMB, FTP, Email, PC
Sharpdesk (Option)
Opt
280
Yes
No
N/A
N/A
Type
Std
Std
Std
Opt
Super G3
Std. Mem. Mb
768MB
512MB
8k (5%)
Std
24
24
25s
28s
A4
99
600x600
25-400%
256MB (shared)
Max. Mem. Mb
768MB
512MB
256MB (shared)
Sheets Stapled
30
N/A
No
Hole Punch
No
N/A
Hard Drive
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
Sharp
MX-C381/380 MX-C311/310
Std
RSPF
50
Std
38
31
38
31
1200x1200
C381/311: Std, C380/310: Opt
Std
Opt
Std
Std
SAP
Total Cassettes Max.
Job Programs
Account Numbers
*1
Manufacturer
Model
Document Feeder
Type
Capacity (sheets)
Printer
Print/min. (ppm)(B/W)
Print/min. (ppm)(Col)
Print Resolution (Equivalent)
Postscript
PCL
XPS
Win NT/2000/XP/2003
Unix / Linux
Other Systems
38
38
31
31
8s
8.9s
A4
999
600x600
50-200%
Std (80GB)
Std
24opm (colour & mono)
600x600
TWAIN, Email,SMB/FTP, USB
PaperPort SE
No
N/A
N/A
MX-C310/380 can only store print jobs. MX-C311/381 have full document filing capabilities
Strengths of MX-C381/C311 & MX-C380/C310
Faster output
Document Filing function
Higher paper capacity (std & max.)
More paper cassettes available
Heavier paper support (tray only)
Job programs function
User accounts
Smaller footprint
Higher capacity toner cartridges (black & colour)
Much faster FCOT (black & colour)
Higher max. qty. select (999 vs 99)
More memory (not shared between copy & print)
Larger HDD
Faster processor
Gigabit Ethernet
IFax available
Fax can be broadcast to more destinations
Faster scanning
Finishing option available
Strengths of Konica Minolta Magicolor 4690MF
9
9
9
Analogue Fax is std
Faster warm-up time
Wider zoom range
46
MX-C381/C311 / MX-C380/C310 Sales Guide
Sharp MX-C381/C311 & MX-C380/C310 Vs Oki C5550 MFP
Manufacturer
Model
Launch Date
Sharp
MX-C381/380 MX-C311/310
November 2008
Oki
C5550 MFP
November 2007
Also Sold As
N/A
N/A
Multifunctionality
Network Printer
Network Scanning
Fax
Std
Std
Std
Opt
Std
Std
Std
Std
Document Filing
Base Engine
Paper Max. Size
Std*1
Desktop
A4
No
Desktop
A4
1
Oki
C5550 MFP
Std
ADF
50
Std
32
20
1200 x 600
Std
Std
No
Std
Total Cassettes Std.
1
4
2
Processor MHz
1GHz
800MHz
500MHz
Total Sheets Std.
600
400
Printer Std. Mem. Mb
1GB
512MB
256MB (shared)
Total Sheets Max.
No of sheets (Bypass)
Max gsm (Trays/Bypass)
Duplex
Warm up time (secs)
2,100
100
105 / 209
Std (105gsm)
90s
Yes
930
100
176 / 203
Opt
60s
No
Printer Max. Mem. Mb
1000Base-T
10/100BaseT
USB
Fax
2GB
1.5GB
Std
Std
Std
Opt
Super G3
768MB (shared)
No
Std
Std
Std
Super G3
1,000
No
PC-Fax
Yes
Yes
Footprint (WxD)
560 x 438
500 x 600
iFax
Opt
No
Toner Life (Mono)
10k (5%)
6k (5%)
Fax Broadcast
500 addresses
100 addresses
Toner Life (Col)
Copier
Copy/min. (cpm)(B/W)
Copy/min. (cpm)(Col)
FCOT (B/W)
FCOT (Col)
Max. Original Size
Max. Qty. Select
Scanner Resolution
Zoom Range
10k (5%)
Std
Document Filing
Pages Limit
Files Limit
Network Scanning
Max. Speed
Max. Resolution
Destinations
Functionality
Finishing
No of Finisher Sheets (max)
Auto Stapler
Std
5,500
3,000
Std
33opm (colour & mono)
600x600
USB, SMB, FTP, Email, PC
Sharpdesk (Option)
Opt
280
Yes
No
N/A
N/A
Type
Std. Mem. Mb
768MB
512MB
5k (5%)
Std
32
20
15s
23s
A4
99
600x600
25-400%
256MB (shared)
Max. Mem. Mb
768MB
512MB
768MB (shared)
Sheets Stapled
30
N/A
Opt (40GB)
Hole Punch
No
N/A
Hard Drive
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
Sharp
MX-C381/380 MX-C311/310
Std
RSPF
50
Std
38
31
38
31
1200x1200
C381/311: Std, C380/310: Opt
Std
Opt
Std
Std
SAP
Total Cassettes Max.
Job Programs
Account Numbers
*1
Manufacturer
Model
Document Feeder
Type
Capacity (sheets)
Printer
Print/min. (ppm)(B/W)
Print/min. (ppm)(Col)
Print Resolution (Equivalent)
Postscript
PCL
XPS
Win NT/2000/XP/2003
Unix / Linux
Other Systems
38
38
31
31
8s
8.9s
A4
999
600x600
50-200%
Std (80GB)
Std
20opm
600x600
Email, FTP, TWAIN
No
N/A
N/A
MX-C310/380 can only store print jobs. MX-C311/381 have full document filing capabilities
Strengths of MX-C381/C311 & MX-C380/C310
Faster mono output (38ppm machine only)
Faster colour output (all machines)
Document Filing
Higher std & max paper capacity
More paper cassettes available
Std duplexing
Job programs
Smaller footprint
Faster FCOT
Higher capacity toner cartridges
Higher max. qty select
Separate memory for print and copy
More memory for printing
Higher resolution printing
XPS support (option)
Faster processor
Gigabit Ethernet
Fax can be broadcast to more destinations
iFax option
More scan destinations
Finishing option
Strengths of Oki C5550 MFP
9
9
9
9
Fax is std
Heavier paper support through trays
Faster warm-up time
Wider zoom range
47
MX-C381/C311 / MX-C380/C310 Sales Guide
Large colour touch-screen control panel
9
Sharp MX-C381/C311 & MX-C380/C310 Vs Samsung CLX-8380ND
Manufacturer
Model
Launch Date
Sharp
MX-C381/380
November 2008
Also Sold As
N/A
Samsung
Manufacturer
Sharp
Samsung
CLX-8380ND
Model
MX-C381/380 MX-C311/310
CLX-8380ND
August 2008
Document Feeder
Std
Std
Type
RSPF
RADF
Capacity (sheets)
50
100
Printer
Std
N/A
Std
Print/min. (ppm)(B/W)
38
31
38
31
38
Multifunctionality
Std
Std
Print/min. (ppm)(Col)
Network Printer
Std
Std
Print Resolution (Equivalent)
1200x1200
1200x1200 (equivalent)
38
Network Scanning
Std
Std
Postscript
C381/311: Std, C380/310: Opt
Std
Fax
Opt
Opt
PCL
Std
Std
Document Filing
Base Engine
Std
Desktop
No
Desktop
XPS
Opt
No
Win NT/2000/XP/2003
Std
Std
Paper Max. Size
A4
A4
Unix / Linux
Std
Std
Total Cassettes Std.
1
1
Other Systems
SAP
*1
Total Cassettes Max.
4
2
Processor MHz
1GHz
800MHz
400MHz
Total Sheets Std.
600
620
Printer Std. Mem. Mb
1GB
512MB
320MB (shared)
Total Sheets Max.
No of sheets (Bypass)
2,100
100
2,720
Printer Max. Mem. Mb
2GB
1.5GB
832MB (shared)
100
1000Base-T
Std
No
Max gsm (Trays/Bypass)
105 / 209
105 / 161
10/100BaseT
Std
Std
Duplex
Std (105gsm)
Std
USB
Std
Std
Warm up time (secs)
90s
20s (from sleep mode)
Fax
Opt
Opt
Job Programs
Account Numbers
Yes
No
Type
Super G3
Super G3
1,000
Yes
PC-Fax
Yes
Yes
Footprint (WxD)
560 x 438
607 x 574
iFax
Opt
Opt
Toner Life (Mono)
10k (5%)
20k (5%)
Fax Broadcast
500 addresses
Toner Life (Col)
10k (5%)
15k (5%)
Std
No
Copier
Std
Std
Document Filing
Pages Limit
5,500
N/A
Copy/min. (cpm)(B/W)
38
31
38
Files Limit
3,000
N/A
Copy/min. (cpm)(Col)
38
31
38
Network Scanning
Std
33opm (colour & mono)
Std
38opm
FCOT (B/W)
8s
11s
Max. Speed
FCOT (Col)
8.9s
13s
Max. Resolution
600x600
600x600
Max. Original Size
A4
A4
Destinations
USB, SMB, FTP, Email, PC
Email, FTP, SMB, PC, USB
Max. Qty. Select
999
999
Functionality
Sharpdesk (Option)
Scanner Resolution
600x600
Finishing
Opt
Opt
No of Finisher Sheets (max)
280
500
Auto Stapler
Yes
Yes
Std. Mem. Mb
768MB
512MB
1200x1200
25-400% (Platen)
25-200% (DADF)
320MB (shared)
Max. Mem. Mb
768MB
512MB
832MB (shared)
Sheets Stapled
30
50
Std (80GB)
Hole Punch
No
No
Zoom Range
Hard Drive
*1
9
9
9
9
9
9
9
9
9
9
9
9
9
MX-C311/310
50-200%
Std (80GB)
MX-C310/380 can only store print jobs. MX-C311/381 have full document filing capabilities
Strengths of MX-C381/C311 & MX-C380/C310
Document Filing function
Smaller footprint
More paper cassettes available
Heaver paper support (Bypass only)
Job program function
Faster FCOT (black & colour)
Print and copy memory is separate
More copy memory as std
True 1200x1200dpi printing
XPS support (option)
Faster processor
More printer memory (std and max.)
Gigabit Ethernet
Strengths of Samsung CLX-8380ND
9
9
9
9
9
9
9
9
9
Higher paper capacity
Higher capacity toner cartridges
Higher scanner solution
Wider zoom range
More copy memory (albeit shared)
Higher capacity document feeder
Slightly faster scanning speed
Optional finisher has higher output capacity
50 sheet stapling
48
MX-C381/C311 / MX-C380/C310 Sales Guide
Sharp MX-C381/C311 & MX-C380/C310 Vs Xerox Phaser 8860MFP
*Phaser 8860MFP is a Solid Ink MFP. (not a toner MFP)
Manufacturer
Model
Launch Date
MX-C311/310
November 2008
Xerox
Manufacturer
Sharp
Xerox
Phaser 8860MFP
Model
MX-C381/380 MX-C311/310
Phaser 8860MFP
November 2007
Document Feeder
Std
Std
Type
RSPF
RADF
Capacity (sheets)
50
50
Printer
Std
Std
Also Sold As
N/A
N/A
Print/min. (ppm)(B/W)
38
31
Multifunctionality
Std
Std
Print/min. (ppm)(Col)
38
31
Network Printer
Std
Std
Print Resolution (Equivalent)
1200x1200 (true)
2400dpi
30
30
Network Scanning
Std
Std
Postscript
C381/311: Std, C380/310: Opt
Std
Fax
Opt
Std
PCL
Std
Std
Document Filing
Base Engine
Std*1
Desktop
No
Desktop
XPS
Opt
No
Win NT/2000/XP/2003
Std
Std
Paper Max. Size
A4
A4
Unix / Linux
Std
Std
Total Cassettes Std.
1
1
Other Systems
SAP
Novell NDPS
Total Cassettes Max.
4
3
Processor MHz
1GHz
800MHz
750MHz
Total Sheets Std.
600
625
Printer Std. Mem. Mb
1GB
512MB
512MB (shared)
Total Sheets Max.
No of sheets (Bypass)
2,100
100
1,675
Printer Max. Mem. Mb
2GB
1.5GB
1GB (shared)
100
1000Base-T
Std
No
Max gsm (Trays/Bypass)
105 / 209
120 / 220
10/100BaseT
Std
Std
Std
Duplex
Std (105gsm)
Std
USB
Std
Warm up time (secs)
90s
6s
Fax
Opt
Std
Job Programs
Account Numbers
Yes
No
Type
Super G3
Super G3
1,000
Yes
PC-Fax
Yes
Yes
Footprint (WxD)
560 x 438
532 x 665
Fax Broadcast
500 addresses
Toner Life (Mono)
10k (5%)
14k (5%)
iFax
Opt
Toner Life (Col)
10k (5%)
14k (5%)
Std
No
Copier
Std
Std
Document Filing
Pages Limit
5,500
N/A
No
Copy/min. (cpm)(B/W)
38
31
30
Files Limit
3,000
N/A
Copy/min. (cpm)(Col)
38
31
30
Network Scanning
Std
33opm (colour & mono)
Std
22opm
FCOT (B/W)
8s
15s
Max. Speed
FCOT (Col)
8.9s
15s
Max. Resolution
600x600
600x600
Max. Original Size
A4
A4
Destinations
USB, SMB, FTP, Email, PC
PC, TWAIN, email, Folder
Scan to PC Desktop SBE
Max. Qty. Select
999
99
Functionality
Sharpdesk (Option)
Scanner Resolution
600x600
600x600
Finishing
Opt
No
Zoom
50-200%
25-400%
No of Finisher Sheets (max)
280
N/A
Std. Mem. Mb
768MB
512MB
512MB (shared)
Auto Stapler
Yes
N/A
Max. Mem. Mb
768MB
512MB
1GB (shared)
Sheets Stapled
30
N/A
Std (40GB)
Hole Punch
No
N/A
Hard Drive
*1
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
Sharp
MX-C381/380
Std (80GB)
MX-C310/380 can only store print jobs. MX-C311/381 have full document filing capabilities
Strengths of MX-C381/C311 & MX-C380/C310
Faster output
Document Filing
Higher max. paper capacity
Job programs
Smaller footprint
Faster FCOT (black & colour)
Higher max. qty. select (999 vs 99)
Memory not shared between print and copy
More copy memory (std & max)
Larger HDD
XPS support (option)
Faster processor
More printer memory (std & max)
Gigabit Ethernet
iFax option
Faster scanning
Scan to USB / print from USB
Optional finisher
Larger, touch-screen control panel
Strengths of Xerox Phaser 8860MFP
9
9
9
9
9
9
Fax is std
Higher std paper capacity (625 vs 600)
Heavier paper support
Faster warm-up time
Wider zoom range
Higher capacity toner cartridges
49
MX-C381/C311 / MX-C380/C310 Sales Guide
Features List
General Setting Functions
Name
Auto Clear
Auto Power
Shut-Off
Auto Tray
Switching
Clock
Customise Key
Device Cloning
User
Control
(Auditing)
Device Control
(Restriction)
Display Contrast
Display Language
E-mail Alert
E-mail Status
Firmware Update
Function Review
Job Priority
Job Status
Key Touch Sound
Message Time
Control
Metadata Set
Description
MX-C381/C311 & MX-C380/C310 returns to initial state after a certain period of inactivity.
Turns the machine off after it has remained idle for a preset amount of time. You can preset
this shut-off time as desired.
Automatically switches to another paper tray filled with the same size paper if one of the
trays runs out. Two or more trays must be filled with the same size paper to use this
function.
Time is adjusted automatically via the network by using either NTP or SNTP protocols.
Certain keys on the LCD control panel can be assigned to frequently used functions.
Copies the data settings from one MX-C381/C311 & MX-C380/C310 and sends them to
another MX-C381/C311 & MX-C380/C310.
Allows the network administrator to monitor and control individual usage.
Restricts the use of specified peripheral devices.
Adjusts the contrast of the LCD control panel.
Selects the display language.
Sends an e-mail to notify you of machine troubles (such as being out of toner or paper).
Notifies you of machine status by sending e-mails on a regular basis.
Provides diverse methods of updating firmware.
Confirms the status of special functions in use just by touching an icon on the LCD control
panel.
Places jobs in order of priority.
Displays the status of jobs in progress as well as a list of finished jobs.
Adjusts the volume of key touch sound.
Selects the period of message display.
Generates corresponding XML data when scanning an image.
Multiple jobs can be performed at the same time. (For example, while a large copy job is in
Multi Access
progress, originals for the next copy job can be scanned. And as soon as the first job is
finished, the second job starts automatically.)
Enables MX-C381/C311 & MX-C380/C310 to slightly shift multiple sets of documents to
Offset
differentiate jobs from different users. (Requires optional Inner Finisher MX-FN12)
Allows third-party software developers to easily customise the MX-C381/C311 &
Sharp OSA (Sharp
MX-C380/C310 by integrating the MFP with their application, thus enhancing ease of use
Open
Systems
and boosting work efficiency. MX-C381/C311 & MX-C380/C310 supports both Sharp OSA
Architecture)
ver2.0 and Sharp OSA ver3.0.
Paper Type
Registers types of paper other than the default settings, and makes it possible to restrict
Registration
specific functions according to paper type.
Paper Tray
Specifies the designation of paper type (such as plain paper, recycled paper or coloured
Settings
paper) for each paper tray.
(Paper Type)
The first level of power reduction on the MX-C381/C311 & MX-C380/C310. After the
Preheat Mode
machine has completed a job and no further machine operations have been performed, the
power to the fuse unit is reduced.
Protocol
Supports four commonly used network protocols (TCP/IP, IPX/SPX, NetBEUI, and Ether Talk).
50
MX-C381/C311 / MX-C380/C310 Sales Guide
Name
Remote Front
Operation Panel
Service Setup
Staples
Total Count
User Control
(Auditing)
Description
The MFP operation panel and keyboard can be displayed on users’ PC. Users can perform the
MFP operation panel and keyboard from their PC.
Via Web pages provided by the MX-C381/C311 & MX-C380/C310, you can configure the
MFP from your computer using a Web browser (such as Netscape Navigator or Internet
Explorer).
The optional Finisher staples output documents together.
Displays the number of times the machine has been used.
Allows the network administrator to monitor and control the amount of use accumulated by
individual users. (New models can control more parameters.)
General Connectivity
Name
Connection Test
LDAP
IP version 6
Print Port
Description
Enables you to test the connection between the MX-C381/C311 & MX-C380/C310 and
mail/LDAP server using a Web browser screen on a PC.
Lightweight Directory Access Protocol (LDAP) support simplifies the input of e-mail addresses
by allowing the MX-C381/C311 & MX-C380/C310 access to the address data stored on the
LDAP servers.
IPv6 follows IPv4 as the next version of the Internet protocol formally adopted for general
use.
Supports four commonly used printer ports (10Base-T/100Base-TX/1000BaseT, and USB2.0).
Copy Functions
Name
2-Colour Mode
Auto Colour
Mode
Auto Colour
Selection
Auto
Magnification
Selection
Auto Paper
Selection
B/W
Reverse
Card Shot
Centring
Colour Balance
Colour Calibration
Copy Ratio
(Preset)
Copy Set Setting
Date Print
Duplex Copying
Duplex via Bypass
E-sort (Electronic
Sorting)
Description
Enables two-colour copying.
Controls colour image data and selects the best processing mode for various types of
originals. (For example, text on meshed background)
Enables the MFP to distinguish whether the original is colour or B/W with a press of the
“colour scan” button.
Automatically selects the appropriate copy ratio according to the original document size and
selected paper size.
Automatically selects the same paper size as the original document set on the platen or in
the document feeder.
Reverses black and white in a copy to create a negative image. This function can only be
used for black and white copying.
Prints the front and back of an original onto a single side of paper.
Moves the image to the centre of the paper.
Adjusts the colour, tone and density of colour copies.
The Auto Colour Calibration programme automatically corrects misadjusted colour
gradation.
In addition to the preset enlargement/reduction ratios, frequently used copy ratios can also
be set.
Specifies the number of copies by using the numeric keypad. (MAX 999)
Prints the date in one of the four available formats: YYYY/MM/DD, MM/DD/YYYY,
DD/MM/YYYY and MM/DD/YYYY.
Prints data on both sides of the paper.
Automatically prints data on both sides of paper fed from the manual bypass tray.
Automatically collates multiple sets of copies in page order without the aid of a sorter.
51
MX-C381/C311 / MX-C380/C310 Sales Guide
Name
Erase
Exposure
Group
Initial Status
Settings
Interrupt
Job Build
Job Program
Job Reservation
Margin Shift
Mirror Image
Mixed Size
Original
Multi Shot (2-in-1)
Page Numbering
Pamphlet Copy
Photo Repeat
Process Control
Proof Copy
(MX-C381/C311)
Rotation Copy
Single Colour
Slow Scan Mode
SOPM (Scan Once
/ Print Many)
Stamp
Text Print
Transparency
Inserts
XY Zoom
Description
Erases shadows that appear around the edges of copies of books and other thick originals.
(Edge erase)
Selects one of Auto, Text, Text/Printed Photo, Printed photo, Text/Photo, Photo, Map, or
Light Original according to the type of originals being copied.
Groups output of large-volume copies by page.
Customises the machine's default state.
Temporarily stops the job in progress and perform the interrupt copy job.
Convenient for producing jobs with more pages of originals than the document feeder can
hold. Combines multiple scanning jobs and copies them as one original set.
Stores frequently used copy settings such as density, copy ratio and other special functions
for easy recall.
Even while the MFP is copying, you can reserve the machine for the next copy job if the
platen is free.
Shift the copy image right, left, or down to adjust the margin.
Copies a mirror image of the document.
Copies documents of different sizes that are fed through the document feeder. (“Letter and
Legal” only.)
Copies two originals onto a single sheet of paper in a uniform layout.
Prints the page number at the top or bottom of the paper.
Arranges copies in the proper order for eventual centre stapling and folding into a booklet.
Creates repeat images of a photo-size original onto a single sheet.
Monitors copy quality and makes adjustments to ensure optimum results.
Before copying multiple sets, you can output one set to be checked. The user can either
modify settings as needed or output the remaining number of sets with a touch of the LCD
control panel.
When “auto paper select mode” or “automatic ratio selection” is in operation and the
original is placed in a different orientation (vertical or horizontal) from the paper, the original
image will be automatically rotated 90 degrees to enable correct copying onto the paper.
Enables one-colour copying.
Scans documents at a reduced speed for thin documents to reduce misfeed.
A single scan can provide multiple sets of copies with memory and HDD storage of scanned
images.
-Less damage to the original document and less wear on the scanning
-High productivity due to minimised scanning time.
Prints one of 12 messages such as “CONFIDENTIAL” in bold reverse letters. You can select
the position, density, colour, size, and the pages (first page only or all pages).
Prints up to 50 characters of text such as “5-YEAR INTERIM PLAN”. Frequently used text sets
can be stored in the MFP.
Automatically inserts a sheet of paper between each sheet of transparency film.
Makes a copy that has different enlargement/reduction ratios horizontally and vertically.
52
MX-C381/C311 / MX-C380/C310 Sales Guide
Printer Functions
Name
A4/Letter Auto
Change
Auto Job Control
Review
Barcode Font
Binding Edge
Carbon Copy
Colour Detection
Continuous Print
(Extra Print Mode)
Direct Print
(e-mail)
Direct Print (FTP)
Direct Print (USB
memory)
Direct Print (Web)
Duplex Printing
Encrypted PDF
ESC/P (Super)
Setting
Fit to Page
Graphics Mode
ICC Profile
Image Orientation
Interface Setting
Line Thickness
Mirror Image
Notice Page
Notify Job End
N-up
Object Control
Overlay
Description
If you want to print A4 size data but A4 paper has run out, this feature prints it on letter size
paper.
Automatically displays the job settings before printing so you can check it.
The optional Barcode Font Kit enables printing of barcodes.
Determines how the left, right and top edges of a document’s front and back pages are
positioned when automatically printing on both sides using the duplex function.
Prints the same data on paper from two or more different paper trays.
Colour selection during printing – the MX-C381/C311 & MX-C380/C310 differentiate
between colour and black & white pages in multi-page files and selects the correct mode
with the following exception:
Files that contain images are detected and counted as colour documents if Automatic mode
is pre-set in the printer driver. To be always counted and printed as Black & White, select
‘Black & White’ in the driver.
When a large number of small-volume print jobs are sent to the MX-C380/C381/
MX-C310/C311, it processes these jobs as a single print job. This eliminates procedures
normally required between separate print jobs (such as polygon mirror control processing),
thus enhancing printing efficiency.
When an e-mail account for an MFP is set up on the mail server, the user can send e-mail to
the MFP with attached print data (with extensions such as .pcl, .ps, .pdf, tiff, and tif). The
data can then be printed without using a printer driver. (The MFP prints it automatically.)
An FTP server can be stored in the MFP to enable direct printing of files on the server from
the control panel without the need for a printer driver. Files with the
extensions .pcl, .ps, .pdf, tiff, tif, and prn can be printed.
Prints data directly from a USB memory device connected to the MFP without the need for a
printer driver. Users select the data in memory from the MFPs control panel and follow
instructions to print the file.
Prints data with the extensions such as .pcl, .ps, .pdf, tiff, and tif via a Web page without the
need for a printer driver.
Prints data on both sides of the paper.
Prints an encrypted PDF using the Direct Print function.
Enables setting changes (printing start position, fonts, reduced size printing, etc.) when
printing data in ESP/C.
Automatically selects the appropriate reduction/enlargement ratio to match the paper size
you select.
Selects a graphics mode from raster or vector.
Using ICC profile data enables colour balance adjustments with other colour output
machines.
Chooses portrait or landscape as the image orientation for print jobs.
Controls and monitors data transmitted to the USB port or network port of MFP. (for
example, IO time out, or port switching method).
Adjusts the line width of vector graphics. (black and white printing only)
Reproduces a mirror image printout of the original print data.
Prints a notice page automatically (for example, “print error caused by no PIN code in Audit
mode”).
A pop-up screen appears on your PC to notify you that the print job has finished.
Prints multiple pages of data onto a single sheet.
Sets items such as fonts to use and graphics modes.
Prints a pre-registered overlay on print data.
53
MX-C381/C311 / MX-C380/C310 Sales Guide
Name
Paper Selection
(Paper Type)
PCL Setting
Poster
Print Density Level
Resolution Setting
Retention
Hold after Print
Hold before Print
(Hold Only)
Proof Print
(Sample Print)
ROPM (RIP Once /
Print Many)
Rotate 180
degrees
Text to Black
Toner Save
Transparency
Insert
Vector to Black
Watermarks
Description
Configures the type of paper in the paper tray via the printer driver user interface. (For
example, plain, recycled, colour, heavy paper, or transparency)
The setting restricts printer function automatically.
Changes setting when printing data in PCL.
Enlarges an original image to a size larger than A4 and prints the divided images onto
multiple sheets of print paper.
Lightens or darkens the print density of colour and black and white images. For example, to
adjust the density of the background colour in tables and graphs if the text is too hard to
read.
Selects the printing resolution, 600 or 1200dpi
Stores output in the MFP and retrieves it by using three modes, ‘hold after print’, ‘hold
before print’ and ‘proof print’.
Prints and then stores the data.
Stores data without printing it.
When you print two or more copies, only one set is printed and the data is stored.
Downloads and stores large multi-page print data to memory once, and reuses the data to
process multiple print sets.
Prints jobs rotated by 180 degrees.
Prints all characters (colour and B/W) as black characters.
Prints data using less toner than the usual amount.
Places blank insert sheets between transparent sheets when printing data onto transparent
film.
Prints all lines or areas other than white lines and areas in black.
Prints a watermark such as “IMPORTANT” or “CONFIDENTIAL” onto printouts.
54
MX-C381/C311 / MX-C380/C310 Sales Guide
Image Send Functions (General)
Name
2-Sided Original
Sending
Ad-hoc Address
Broadcasting
Card Shot
Dual Page Scan
Erase
Exposure
Import/Export
Address
Job Build
Job Programme
Long Original
Transmission
Memory
Transmission
One-Touch
Address
Quick Key
Resend
Resolution
Scaled
Transmission
Sending
Restriction
Timer
Transmission
Thin Paper
Scanning and
Bound Originals
Scanning
Transaction
Report
Description
Scans 2-sided originals efficiently by using the RSPF.
Inputs ad-hoc addresses as needed.
Sends a document to multiple destinations in a single operation.
Arranges the back and front of an ID card etc. onto one side of a sheet with simple
operation.
Divides and scans the left and right sides of an original into two separate pages.
Erases shadows that appear around edges when scanning a book original or thick original.
(Edge erase)
Adjusts the image density for the original.
Copies address data from one MX-C381/C311 & MX-C380/C310 and sends it to other
MFPs.
(‘Via Web page’ only. ‘Via USB memory’ isn’t supported.)
Convenient for producing jobs with more pages of originals than pages that the document
feeder can hold. Combines multiple scanning jobs and transfers them as one original set.
Registers settings of scan jobs, which can be called up with easy operation.
Scans long originals (MAX 500 mm in length) by feeding them into RSPF.
Once a document is scanned, it is stored in the memory.
Registers commonly used addresses that can be selected with easy operation from the LCD
control panel.
Calls up any registered address by touching the [QUICK] key and entering the three-digit
number you registered at the time of Address Book registration. The number is entered
using numeric keys.
Sends new data to preceding eight destinations.
Selects a scanning resolution. (For example, 200dpi, 300dpi, 400dpi, 600dpi)
Enlarges or reduces an original for transmission.
Sets the maximum limitation of scanned data size.
Specifies the day of the week and time of transmission or polling operation in advance.
Transmission begins automatically at the specified time.
It is possible to scan originals that normal fax machines can’t scan.
Prints a transaction report automatically and you can confirm the transaction results.
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MX-C381/C311 / MX-C380/C310 Sales Guide
Image Send Functions (Scan/i-Fax)
Name
Ad-hoc File Name
Ad-hoc Message
Ad-hoc Subject
Name
CC/BCC Sending
Direct SMTP
File Format
Network TWAIN
One Page Per File
Pre-Setting
Signature
Resolution
Mail
Scan Destination
Send to Desktop
Send to E-mail
Send to FTP
Send to HDD
Send to SMB
Send to USB
Suppress
Background
Description
Inputs a file name when sending e-mail.
Inputs an e-mail message.
Inputs the subject name when sending e-mail.
Sends e-mail using CC and/or BCC.
Sends/ receives Internet FAX without going through mail server. Users can send/receive FAX
in real time.
MX-C381/C311 & MX-C380/C310 supports commonly used file formats for scanned data
(Monochrome: TIFF, PDF, encrypted PDF, and XPS)
(Colour: TIFF, PDF, encrypted PDF, JPEG and XPS)
MX-C381/C311 & MX-C380/C310 supports TWAIN, enabling you to scan image data
efficiently with TWAIN-compliant software.
Scans multiple documents at once and groups them into separate files for each page. (TIFF
and PDF)
Automatically appends a signature to the end of the body text of e-mail. It is able to register
contents in the Web pages.
Selects the optimum scan resolution for the original.
Sends and forwards scanned images to destinations connected on the network (or local
storage) by using handy and easy-to-use options:
Send to Desktop / Send to E-mail / Send to FTP / Send to SMB / Send to USB memory / Send
to HDD
Sends scanned files directly to your PC without routing through a server. These files
automatically appear on your desktop as thumbnails for greater ease of use.
Sends scanned files as an attachment to any e-mail address over the Internet.
Sends scanned files for storage on an FTP server. If you configure the “Scan to FTP Server”
settings, the MFP automatically sends e-mail that contains links to the scanned files to
destinations, so receivers can view the file with a single click.
Sends scanned files to the MFP’s HDD.
Sends scanned files for storage on a file server that uses SMB. (SMB is a type of protocol
commonly used on Windows PCs.)
Sends scanned files to a USB memory.
Suppresses the light background of the original when scanning data.
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MX-C381/C311 / MX-C380/C310 Sales Guide
Image Send Functions (Fax)
Name
2-sided Reception
Chain Dial
Direct
Transmission
Fax Staple
F-Code
Inbound Routing
PC-Fax
Polling
Preview/thumbnail
Quick Online
Transmission
Recall Mode
Received Data
Print Hold
Rotate
Transmission
Description
Prints an incoming fax on both sides of paper.
By pressing the [Pause] key, a number entered before can be combined with a number
entered after.
After the connection is established and the fax signal from the other machine is confirmed,
scanning begins without using memory and the fax is transmitted.
Designates the number of copies to be printed out as well as whether incoming faxes are to
be stapled.
F-Code is a standard established by the ITU-T to ensure greater security and confidentiality in
fax transmissions.
Until now, special communications (for example, ‘confidential transmission’ and ‘relay
broadcast transmission’) could be performed only with another Sharp fax machine.
However, these functions are now available with other fax machines, as other
manufacturers have come to support F-Code.
Received faxes can be automatically forwarded to a specified e-mail address, FTP server,
SMB server, or desktop.)
Sends data directly from a PC to a fax machine without printing the data on paper.
Asks another fax machine whether it wants to send information and receive that
information. Naturally, information must already be stored on that machine in memory
called “polling memory.” You can also perform the reverse, or scan a document to polling
memory on your fax machine as the information to be retrieved by another fax machine.
Received fax data can be displayed as thumbnails and preview screen on touch panel.
(Thumbnail: MX-C381/C311 only)
MX-C381/C311 & MX-C380/C310 with the fax option start to dial and send a multiple-page
document as soon as the first page is scanned into memory.
Resends the document after a certain period of time if the recipient is busy.
Can choose not to print out an incoming fax automatically. When this function is enabled, a
password entry screen will appear without printing the received fax automatically.
MX-C381/C311 & MX-C380/C310 is set by default to rotate a vertically placed original so
that it is oriented horizontally before transmission.
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MX-C381/C311 / MX-C380/C310 Sales Guide
Document Filing
Name
Back Up via Web
Page
Browsing via Web
Page
Confidential File
Confidential
Folder
Data Saving
Capability
File Name
Preview
Property Change
Reprint
Resend
Search
Description
Backs up data via a Web page.
Browses and operates data via the Web page.
Protects a confidential file with password.
Protects confidential folders with passwords.
Saves data file in :
Quick file folder (MAX12GB, 1,700 pages or 1,000 files) – (MX-C381/C311 only)
Main/Custom folder - MAX 38GB , 5,500 pages or 3,000 files).
(Custom folder :MX-C381/C311 only)
You enter the ad-hoc file name up to 30 characters long directly or MX-C381/C311 &
MX-C380/C310 generates file names automatically.
Before operating data, data can be checked as preview screen in front panel or web page
(Front panel: MX-C381/C311 only)
The property of saved files can be switched between “sharing”, “protect” or “confidential.”
Reprints data saved to the MX-C381/C311 & MX-C380/C310 with easy operation.
Resends data saved to the MX-C381/C311 & MX-C380/C310 with easy operation.
Searches a file via the LCD control panel. (Files are displayed as thumbnails. –
MX-C381/C311 only)
Applications
Name
Network Scanner
Tool
Printer
Administration
Utility (Client)
Printer
Administration
Utility (Web)
Printer Status
Monitor
Sharpdesk
Description
This application detects all available MFPs on the network and creates destination addresses
on the MFP automatically. It also receives scanned data from other MFPs.
This Sharp original application makes printer networks easier to manage as it allows network
administrators to customise monitored items and view settings such as IP addresses directly
from their PC.
Simplifies the installation, monitoring and use of Sharp MFPs.
Allows you to monitor important printer information on your PC via network.
For example, when something is wrong with the MX-C381/C311 & MX-C380/C310, the
MFP alerts you via an easy-to-follow graphic display.
[Advance]
Important information includes on-line/off-line status, name of the current active print job,
and machine conditions (such as amount of paper or toner).
Sharpdesk is Sharp’s original document management software and is fully integrated with
Sharp MFPs scanner functions.
This software provides you with a personal, PC desktop based system for managing scanned
images and electronic file documents.
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MX-C381/C311 / MX-C380/C310 Sales Guide
Security Functions
Name
Confidential Print
Data Security Kit
Disabling of List
Print
Disabling
Selection from
Address Book
Document
Administration
Document
Control
IEEE802.1X
IP/MAC Address
Filtering/Port
Filtering
IPsec
Job Log
Network
Authentication
Operating System
(OS)
Sender Control
SSL Network
Communication
SMB
SNMP v3
User
Authentication
Description
This function is a part of the ‘Retention Print’ function. ‘Hold after Print with PIN or Pass
Code’ is called ‘Confidential Print.’
Requires a personal ID number to be entered at the MFP before printing.
With the optional Data Security Kit, data that has been scanned for copying or printing is
automatically cleared from storage after the job is finished.
It can also encrypt certain types of data, and provide a Document control Function.
Network settings such as IP addresses and private information such as address books are
stored in the main unit. The printout of this data can be disabled to prevent leak of individual
data in the address book or administrative information on MFPs.
Use of the address book can be disabled in the following transmission methods to avoid data
transmission to invalid and unauthorised destinations.
Scan to E-mail / Scan to FTP / Scan to Desktop / Scan to Network Folder / Internet Fax Send /
Fax Send
Forwards all sent/received documents (except “USB memory scan” and “PC scan” data) to
‘e-mail’, ‘FTP’, ‘desktop’ and ‘Network folder’ for the administrator.
When data printed under this mode is scanned by MX-C381/C311/ MX-C380/C310 series or
later models equipped with the Data Security Kit, the Document Control function cancels the
job by detecting certain characteristic patterns inserted upon copying/printing, and prevents
printing/transmission of the data.
Authenticates hardware that connects to the network at the LAN switch or the wireless LAN
access point. This is used for some “unauthorised connection prevention solution” and
“quarantine network solution”.
IP/MAC address filtering controls MFP access to enable secure network printing.
Port filtering blocks unneeded TCP/IP services and enhances network security.
Encrypts and certifies data that flows on the network. It is able to encrypt all data sent by
using IP.
Keeps a log of machine operations.
Provides access to various servers (such as mail servers and FTP servers) only to users who
have been authorised.
Sharp’s proprietary operating system makes it less vulnerable to attack from the outside by
viruses and malicious executable files. This is an advantage compared to mainstream OS
installed on our competitors.
Impersonated transmission when scanning to E-mail must be prevented. For this purpose,
the [Sender Name] selection in the [Send] settings for Scan to E-mail operations can be
enabled/disabled as needed. When the selection is disabled, the Web page administrator’s
address is applied to the sender and changes are restricted.
Enables data communication using SSL (Secure Sockets Layer), a protocol that encrypts data
for transmitting over networks.
Server Message Block for scanning to secured folders.
Simple Network management protocol version 3 for advanced security.
Confirms whether a user is authorised to use the MFP.
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MX-C381/C311 / MX-C380/C310 Sales Guide
Specifications
Basic Specifications
Base Engine
Simplex to Simplex (A4 size)
Photoconductor type
Record method
Development method
Charge method
Transfer method
Cleaning method
Fusing method
Warm up time
Pre-heat
Jam recovery time
Resolution
Printable area
Power source
Max. power consumption
Power switch
PM cycle
Average print volume
MCBJ
MCBF
Outer dimensions (W x D x H)
Occupied space (W x D)
Weight (without consumables)
Controller Board
CPU
Interface
IEEE1284 Parallel
Ethernet
Memory slot
MX-C380/C381
MX-C310/C311
Monochrome
Colour
Monochrome
Colour
38 cpm
38 cpm
31 cpm
31 cpm
OPC(Diameter: Black: φ30mm, Colour: φ30mm x 3)
Electronic Photo (Laser)
Dry-Type Dual-Component Magnetic Brush Development
Colona discharging
Middle Transfer Belt
Counter Blade
Heat Roller
90 seconds or less.
(At rated voltage, 23oC, 73.4oF)(except
registration adjustment, process control, toner supply)
Available
45 seconds or less
Condition: After the door is kept open for 60 seconds, standard
setting, the polygon motor halt.
Writing: Copy: 600 x 600dpi, Print: 1200 x 1200dpi
A4R: 206x290mm
B5R: 178x250mm
A5R: 144x203mm
ExecutiveR: 180x260mm
Postcard: 96x141mm
220-240V, 50/60Hz
1.84kW (220 to 240V)
2 (Primary switch: left side of main unit,; Secondary switch: the operation
panel)
Monochrome: 60K
Colour: 30K
Monochrome: MX-C380/C381: 5.6K, MX-C310/C311: 3.5K
Colour: MX-C380/C381: 2.4K, MX-C310/C311: 1.5K
10K
60K
MX-C381/C311: 560 x 493 x 714 mm (with RSPF)
MX-C380/C310: 560 x 438 x 714mm (with RSPF)
535 x 438mm
46kg (with RSPF)
Power QUICCIII-MPC8533E(31cpm :800MHz, 38cpm: 1GHz)
No
1 port
Interface
10Base-T, 100Base-TX, 1000Base-T
Support Protocol TCP/IP (IPv4, IPv6), IPX/SPX, Ether Talk, NET BEUI
System: 2 slots (1 empty slot)
Local: 2 slots (1 empty slot)
Codec memory: 1 slot
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MX-C381/C311 / MX-C380/C310 Sales Guide
Emission Concentration
Published specification
0.02mg/m3
0.075mg/m3
0.07mg/m3
Ozone
Dust
Styrene
Acoustic Noise Emission
MX-C380/C381
57 db(A)
In action
Power Consumption
Maximum rated power consumption 1.84kW (200 to 240V)
TEC value specified by New
9.0 KWh or less
International Energy Star
MX-C310/C311
53 dB (A)
7.2 kWh or less
Operation Panel (Colour LCD: 4.3inch QVGA)
Form
Dot matrix LCD
Display dot number
480 x 272 dots (Q-VGA)
LCD Drive Display Area
95.04 x 53.856mm
LCD backlight
LED
LCD contrast adjust
Yes
Operation Panel (Colour LCD: 8.5inch WVGA)
Form
Dot matrix LCD, touch panel
Display dot number
800 x 480 dots (W-VGA)
LCD Drive Display Area
184.8 x 110.8mm
LCD backlight
Fluorescent tube, backlight
LCD contrast adjust
Yes
Document Glass (Platen)
Scan resolution
(Copy Mode)
Exposure lamp
Monochrome
600x600dpi (Default)
600x300 dpi
600x600dpi
RSPF
600x300dpi (Default)
Cold cathode White lamp (2 pieces)
Original
cover
Colour
600x600dpi (Default)
600x300dpi
600x600dpi
600x300dpi (Default)
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MX-C381/C311 / MX-C380/C310 Sales Guide
Peripheral Devices specifications
RSPF (Reversing Single Pass Feeder)
Monochrome (A4)
Colour (A4)
MX-C380/C381
MX-C310/C311
MX-C380/C381
MX-C310/C311
33 sheets/minute 31 sheets/minute 33 sheets/minute 31 sheets/minute
Scan speed
Copy
1-sided:
(600x300dpi)
(600x300dpi)
(600x300dpi)
(600x300dpi)
16.5 sheets/minute (600x600dpi)
16.5 sheets/minute (600x600dpi)
11 sides/minute (600x300dpi)
11 sides/minute (600x300dpi)
2-sided:
6.5 sides/minute (600x600dpi)
6.5 sides/minute (600x600dpi)
1-sided: 33 sheets/minute (200x200dpi)
Fax/ I-Fax
N/A
2-sided: 11 sides/minute (200x200dpi)
1-sided: 33 sheets/minute (200x200dpi)
33 sheets /minute (200x200dpi)
Scanner
11 sides/minute (200x200dpi)
11 sides/minute (200x200dpi)
2-sided:
6.5 sides/minute (200x200dpi)
6.5 sides/minute (200x200dpi)
Document setup direction
Face up (1 to N feeding)
Document standard location Centre standard
Document transport method Sheet-through method
Width: 100mm – 216mm
Document sizes
Length: Max 500mm
Mixed Size Original (“Letter and Legal” only)
1-sided: Thin paper: 35-49g/m2 Plain paper: 50-128g/m2
Document weights
2-sided: 50-105g/m2
Document carrying capacity
Maximum: 50 sheets (80g/m2), or maximum: 6.5mm
Transparency paper, second original drawing, tracing paper, carbon paper,
thermal paper,
Types of document that may
wrinkled / broken / torn document, document with cuts and pastes,
not be transported
documents printed by an ink ribbon, and perforated document except
2-punched / 4-punched (Perforated document by punch unit is allowed.)
Paper detection
No
500x1 sheet Paper Feed Unit (MX-CSX1/2)
Paper sizes
MX-CS1: A4R, B5R, A5R MX-CS2: A4R, B5R
Paper type/weight
Plain paper: 60-105g/m2
Paper capacity
Standard paper: 500 sheets (80g/m2)
Plain paper, pre-printed paper (not including backing papers), recycled
Paper types
paper, letterhead, pre-punched paper, and coloured paper
Users can set up these types of paper.
Auto detection
MX-CS1: A4R, B5R, A5R
Detection of paper size
Auto-AB
MX-CS2: A4R, B5R
MX-CSX1: W 535 x D 438 x H 112mm
Dimensions
MX-CSX2: W 535 x D 438 x H 110mm
MX-CSX1: 6.8kg
Weight
MX-CSX2: 5.6kg
Business Card Feeder (MX-BTX1)
Original direction
Paper Feeding
Paper Size
Paper Weight
Document Capacity
Detection of Original size
(Production start date: TBD)
Upward standard (1 to N feeding standard)
Left-Front alignment
89-91mm x 51-55mm
131-224gms (Reference Value)*
Max: 4.8mm (Target value)*
No
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MX-C381/C311 / MX-C380/C310 Sales Guide
Detection of Original
Dimensions
Weight
Yes (Using original mechanism)
W 114.1 x D 87.2 x H 24.1mm
34g
* These value will change by test/ evaluations situation.
Inner Finisher (MX-FN12)
Ejectable paper size
A4R, B5R, A5R, Envelope(Monarch / Com-10 / DL / C5-R)
Thin paper: 55-59g/m2
Plain paper: 60-105g/m2
Heavy paper: 106-209g/m2*
Non-sort, Offset sort, Staple sort
Paper type/weight
Mode type
Paper sizes allowed
offset
Offset quantity
Stored sheets
Sizes allowed for stapling
Number of sheets to be
stitched
for
A4R, B5R
25mm
Non-stapled:
280 sheets (80g/m2 A4 size) 150 sheets (80g/m2 A5 size)
100 sheets in a row (Postcard)
20 sheets in a row (Envelope)
280 sheets A4 size or 150 sheets A5 size (OHP/ label paper)
100 sheets in a row (Uncertainly size)
Stapled:
When number of bundled sheets is 2-10 sheets: 300 sheets or 30 bundles or
less than 33mm
When 11-30 sheets: 300 sheets or 10 bundles or less than 33mm
Corner
A4R, B5R
A4R, B5R: 30 sheets (80g/m2)
W 475 x D 333 x H 158mm
When exit tray is expanded: W 523 x D 333 x H 158mm
When exit tray is expanded: 715mm (W)
Foot space (WxDmm)
When 4.3 inch model: 453mm (D)
When 8.5 inch model: Compliant with main unit
Weight
About 9.0kg
* Heavy paper which is 129g/m2 or more is not guaranteed.
Dimensions (WxDxHmm)
PS3 Expansion Kit (MX-PKX5) for MX-C380/310 only
Product key sheet
Packaged items
PS CD-ROM
Application number (written on the product key sheet)
Included software in the
PS font
CD-ROM
Barcode font Kit (AR-PF1)
Included software
28 types of barcode font:
Codebar-Regular / Code128-Narrow-Regular / Code128-Regular
Code128-Wide-Regular / Code39HalfInch-Regular / Code39OneInch-Regular
Code39QuarterInch-Regular / Code39Slim-Regular / Code39SmallHigh-Regular
/ Code39SmallLow-Regular / Code39SmallMedium-Regular /
Code39Wide-Regular / OCR-B-C39-Regular / Interleaved2of5-Regular /
Interleaved2of5Thin-Regular / OCR-A / OCR-B / Upc-HalfBarsThin /
Upc-HalfMusicThin / Upc-HalfNarrow-Regular / Upc-Half-Regular /
Upc-HalfThin-Regular / Upc-TallBarsThin / Upc-TallMusicThin /
Upc-TallNarrow-Regular / Upc-Tall-Regular / Upc-TallThin-Regular / USPS-ZIP
XPS Expansion Kit (MX-PUX1)
Packaged items
CD-ROM
Installation manual
Product key sheet
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MX-C381/C311 / MX-C380/C310 Sales Guide
Application number (for each license)
Included software in the
CD-ROM
XPS driver
Fax Expansion Kit (MX-FXX3)
Packaged items
Installation caution sheet
Outer colour
External box for Fax functional expansion
Modular code
Parts for mounting
Fax memory (8MB)
Installation procedure manual
Fax quick guide (abroad only)
6 languages (Japanese/English/German/French/Spanish/ Chinese)
warm white
Internet Fax Expansion Kit (MX-FWX1)
Product key sheet (Internet Fax)
Packaged items
Internet Fax CD-ROM
Included software in the
Internet Fax expansion tool
CD-ROM
Sharpdesk License Kit (MX-USX1, USX5, US10, US50, USA0)
1 license
MX-USX1
5 licenses
MX-USX5
10 licenses
MX-US10
50 licenses
MX-US50
100 licenses
MX-USA0
Application Integration Module (MX-AMX1)
Instruction manual
Product key sheet
Packaged items
Sharpdesk CD-ROM
Sharpdesk license sheet
Sharpdesk serial number (Sharpdesk 1 license, pasted on the product key sheet)
Included software in the
Same as Sharpdesk CD-ROM in the Main Unit
CD-ROM
Application Communication Module (MX-AMX2)
Instruction manual
Packaged items
Sharp OSA Utility CD-ROM
Application number (pasted on the instruction manual)
Included software in the
Sharp OSA Utility
CD-ROM
External Account Module (MX-AMX3)
Instruction manual
Packaged items
Sample application CD-ROM
Application number (pasted on the instruction manual)
Included software in the
Sharp OSA Utility
CD-ROM
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MX-C381/C311 / MX-C380/C310 Sales Guide
Data Security Kit Commercial Version (MX-FR12U for MX-C380/C310) (MX-FR13U for MX-C381/C311)
Set of security ROMs (Includes USB memory)
Packaged items
Installation manual/ Product key sheet
Application number (pasted on the product key sheet)
Japanese/ American English/German/ French/ Spanish/ Italian/ Dutch/ Swedish/
Security Guide (Commercial
Norwegian/ Finnish/ Danish/ Czech/ Polish/ Hungarian/ Greek/ Russian/ Slovak/
Version)
Turkish/ Portuguese
Product Key sheet
Romanian (combine with other language)
Installation Procedure
Japanese/ American English/ German/ French/ Spanish
Manual
Data Security Kit CC Version (MX-FR12 for MX-C380/C310) (MX-FR13 for MX-C381/C311)
Set of Security ROMs (Includes USB memory)
Installation procedure manual/ Instruction manual/ Additional manual
Supplement sheet
Packaged items
Validation label (after acquiring the Common Criteria validation)
Product key sheet
Application number (pasted on the product key sheet)
Japanese/ American English
*German/ French/ Spanish/ Italian/ Dutch/ Swedish/ Norwegian/ Finnish/ Danish/
Security Guide/
Czech/ Polish/ Hungarian/ Greek/ Russian/ Portuguese/ Slovak/ Turkish*
Additional Manual
*Not bundled with the product because it is not the target of the certification,
but it can be provided as data.
Japanese/ American English/ German/ French/ Spanish/ Italian/ Dutch/ Swedish/
Norwegian/ Finnish/ Danish/ Czech/ Polish/ Hungarian/ Greek/ Portuguese/
Product Key Sheet
Russian/ Turkish/ Slovak
Romanian (combine with other language)
Supplement sheet
Japanese/ American English
Installation Procedure
Japanese/ American English/ German/ French/ Spanish
Manual
Certification labels to be attached to the main unit and outer package.
Certification label
* Bundled/ attached after the Common Criteria certification is acquired.
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MX-C381/C311 / MX-C380/C310 Sales Guide
Figure of Dimensions
・Front Figure
・Main unit (with bypass tray extended)
+Inner Finisher (with exit tray extended)
・Top view (8.5 inch model)
・Main unit + Inner Finisher
・Main unit + Paper feed unit A
・Top View (4.3 inch model)
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MX-C381/C311 / MX-C380/C310 Sales Guide
Functions
Copy Function
First Copy (Original Cover)
First Copy (RSPF)
MX-C381/C311
MX-C380/C310
BW: 8.0 seconds, Colour: 8.9 seconds
BW: 9.9 seconds, Colour: 11.5 seconds
* Portrait feeding of A4 sheets from 1st paper tray, Using the Document glass, Without Auto colour selection and Auto colour, Polygon in rotation.
Serial Copy
999 pages
Same size: 1:1±0.8%
Copy magnification ratios
AB type: 50%, 70%, 81%, 86%, 100%, 115%, 122%, 141%, 200%
Zoom
50 – 200% (50 – 200% for RSPF)
Preset magnification ratio 4
XY zoom
Yes
Effective for Text, Text/Printed photo, Printed photo, Text/Photo, Photo, Map
Colour tone Enhancement
mode.
Manual steps
9 steps
Monochrome: Yes
Toner save mode
Colour: Yes
Off on Printed photo, Photo, or Light Original
RGB adjustment
Yes
Colour balance
Yes
Saturation adjustment
Yes
Brightness adjustment
Yes
Contrast adjustment
No
Sharpness adjustment
Yes
Suppress background
Yes
Auto colour Calibration
Allowed by system settings
Automatic paper selection Yes
Automatic magnification
Yes
selection
Yes
Paper type select
Type setting allowed
Auto tray switching
Yes
Rotated copy
Yes (When X in 1)
Electronic sort
Yes
Rotated sort
No
Job reservation
Yes
Tray installation priority
Yes
Program call / registration Yes (48) (Program name registration to be examined)
Document paper size input Yes
Indeterminate paper size
Yes (Indeterminate size can be registered)
input
2-sided copy direction
Yes
switch
Preview function
No
Margin shift
Yes
Edge/center erase
Yes (edge only)
Dual page copy
No
Saddle stitch
Yes (layout only)
Job build
Yes
Tandem copy
No
Cover/insertion
No
Tab paper insertion
No
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MX-C381/C311 / MX-C380/C310 Sales Guide
OHP insertion
Yes
Multi Shot
Yes (Centering available.)
Book copy
No
Tab copy
No
Card shot
Yes
Stamp
Date print
Yes
Text print
Yes
Stamp
Yes
Page print
Yes
User stamp
No
Watermark
No
Photo repeat Yes
Multi-page
No
enlargement
Mirror image Yes
Image edit Full image copy
(Edge to edge No
copy)
Centering
Yes
B/W reverse
Yes
RGB
Yes
adjustment
Sharpness
Yes
Suppress
Colour
Yes
adjustment background
Colour balance Yes
Brightness
Yes
Intensity
Yes
Quick file
Yes
No
Filing
Yes
Yes (Print data only)
Proof copy
Yes
No
Original count
No
Mixed original
Yes (”Letter and Legal” size only)
Slow scan
Yes
Ignore blank paper
No
Repeat layout
No
Chapter inserts
No
Book division
No
Move
No
Shading
No
Document control
Yes (When the Data Security Kit is installed.)
Business card mode
Yes (When option installing/ ON/ OFF by the System Settings)
68
MX-C381/C311 / MX-C380/C310 Sales Guide
Printer Functions
Supported OS
PDL Emulation
Windows 98*/ Me*/ NT 4.0 SP5 or later*/ 2000/ XP/ XPx64*/ Server 2003/ Server
2003x64*/ Vista/ Vistax64*/ Server 2008/ Server 2008x64*
* Drivers(GPD files) are not included in CD-ROM. (WEB only)
Mac OS 9.0-9.2.2 / Mac OS X 10.2.8 / 10.3.9 / 10.4.11 / 10.5-10.5.4
PCL5c compatible, PCL6 compatible, PostScript 3 compatible (381/311 Std,
380/310: Opt), XPS (Opt)
SPDL2-c
PCL6/5c
Printer Functions
Content
Multiple Pamphlet
Barcode font
Binds multiple pamphlet outputs into a single booklet. No
JetCAPS BarDIMM emulation
Yes
Two units connected via network can be used
No
simultaneously for a printout.
When a Windows server breaks down, a mirror server
Yes
takes over and executes the suspended print job.
Network tandem print
Windows Cluster Print
There may be colour differences between machine types.
PDF/ TIFF/ JPEG/ XPS file can be printed without printer
driver.
Yes
Encryption PDF/ PDF/ TIF (1) Printing of e-mail attachment file
(Not for
/ JPEG/ XPS direct print (2) Printing from FTP server
encrypted
(3) Printing from setup file on Web page
PDF/PDF)
(4) USB memory
Direct printing of an attached file upon receipt of the
Yes
E-Mail To Print
e-mail. (See (1) above)
Browsing of FTP server from front panel and
Pull print from front
pull-printing of a specified file (direct printing). (See (2) Yes
panel
above)
Browsing of print data (including sub-folder) in USB
USB PULL print
from front panel and pull-printing of a specified file. Yes
(See (4) above)
Browsing of SMB (Network Folder) on the network from
SMB PULL print
front panel and pull-printing of a specified file. (See (2) Yes
above)
Forwarding the data from a client PC to a MFP server
FTP push print
and pull-printing of a specified file (direct printing). Yes
(See (2) above)
Print by file setup on
Setting and direct printing of a file on network through
Yes
Web page [Web Submit
Web page. (See (3) above)
Print]
The function executes multiple print jobs continuously
Continuous print
as if they are one single job even if the unit receives an
Yes
end of job command, in order to support print from the
function
application assuming printout on continuous pages.
The function enables the printout of a multiple number
Yes
ROPM
of copies in one RIP processing.
RIP processing must be allowed during printing.
Yes
Multi-access
Printing must also be allowed during scanning.
Paper direction setting
for 2-sided printing of
letterhead paper and Pages with front-back attribute such letterhead or
pre-punched paper.
punch paper are to be printed correctly in front-back Yes
(Logo
paper
print page order for 2-sided printing.
supported (SEEG AOK
Corporation)
PS3
(IT model: Std)
(Std model: Op)
No
No
No
Yes
(Windows
Only)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
69
MX-C381/C311 / MX-C380/C310 Sales Guide
Printer Functions
Content
SPDL2-c
PCL6/5c
For setting of Bypass tray, even if the setup values on
the main unit side do not match with those on the
Enable Selected Paper
driver side, the printing will be executed in the setting of Yes
Type/Size in Bypass Tray
the driver regardless of the setup values on the main
unit side.
Setting environmental Print setting of each client is memorized under meta
control under terminal frame environment (auto print create environment). Yes
server control
(Setup for each log-in can be skipped.)
Driver delivery
PAU4.0 allows the administrator to deliver a driver to
Yes
clients.
function
The function downloads a form to the main unit
Form overlay
beforehand, sends the contained data only, and inserts Yes
the data into the form in the main unit for printout.
Objectif Lune Corporation’s Planet Press (Software to
Planet Press
execute the mapping of forms (DL beforehand) and Yes
variable data in the printer interior)
Enhance the editing function on the Web page.
・Deletion of each font/form.
(Can be performed on the Web page and with PJL
Improve the download command)
Yes
method of font/form
・Prevent overwriting of font/form
(5c only)
(Can be performed on the Web page and with PJL
command)
This function is supported in the HDD.
In self-print of a font list, ESC command information is
Yes
Expansion font
needed for BITMAP font. Others can be the same as
(5c only)
list
AR-55/62/70 series.
This technology detects and connects peripheral
equipment on the network automatically.
Bonjour for Macintosh
The dynamic network connection (computer, peripheral No
environment
equipment and software) is possible without user
setting.
Print the document with a fixed pattern to avoid illegal
Yes (OPT)
Document control
copy.
In the printer colour mode output, object of image data
Object judgment
(area of photograph / graphic text) is judged. Print PCL6: Yes
(screen change / colour
screen (resolution) and profile (colour) are changed PCL5: No
change)
automatically.
Choice of CMYK simulation is as follows.
1. Default
2. Japan Colour (Japan)
3. SWOP (North America / General abroad)
4. Euroscale (Europe)
5. Custom
CMYK Simulation
The operation when “Default” is selected is the same as No
in the Pastel.
Custom profile can upload by Web setting.
Notation of driver is Custom.
Example:
- Use DIC authorization profile.
- Use SWOP profile in Japan.
PS3
(IT model: Std)
(Std model: Op)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes (OPT)
Yes
Yes
70
MX-C381/C311 / MX-C380/C310 Sales Guide
Printer Functions
ICC Profile
Pantone colour
Layout print
Binding with no line
Chapter inserts
Expansion of margin
shift
WSD support
Content
<Source Profile>
Choice of source profile is as follows.
1. sRGB
2. AppleRGB
3. Custom
Custom profile can upload by Web setting.
(The attached ICC profile on devices is available.)
SPDL2-c
PCL6/5c
Yes
<Output Profile>
There is no user selection for output profile.
Sharp provides Custom profile.
Upload of profile supports by service.
The tool is set on the Web (service setting).
The concrete method of profile making is to be
considered separately.
For Pantone colour support, the profile upload can be
made by Web setting.
No
The detail of Pantone support is decided by the license
agreement with Pantone co.
Layout supporting various printing applications.
No
To prevent bound pages from becoming thick, saddle
No
stitch printing is performed for a small number of pages.
Blank pages are inserted automatically to place the first
Yes
page of each chapter in an odd (or even) page.
In the current model, the margin shift width setting
value can be changed per 10mm. Change from 10mm
Yes
to 1mm.
When Margin Shift is set, it will not be cut off when it is
shifted.
Yes
PS3
(IT model: Std)
(Std model: Op)
Yes
Yes
No
No
No
Yes
Yes
71
MX-C381/C311 / MX-C380/C310 Sales Guide
Image Send Function
Mode
Scanner
Fax
Internet Fax
(including Direct SMTP
sending/ receiving)
Support Image
Scan to e-mail/ Scan to Desktop (Scan data transmission not dependent on IP
addresses under DHCP environment)/ Scan to FTP/ Scan to Network Folder
(SMB)/ Scan to USB memory/ Scan to e-mail with Meta/ Scan to Desktop with
Meta/ Scan to FTP with Meta/ Scan to Network Folder with Meta
Scan to Scan to e-mail/ FTP/ Desktop/ SMB (Document Admin)
Fax to Fax (manual)
Fax to e-mail / Internet Fax / Fax (relay transfer)
Fax to e-mail / FTP/ Desktop/ SMB (Inbound routing)
Fax to e-mail / FTP/ Desktop/ SMB (Document Admin)
Internet Fax to Internet Fax (manual)
Internet Fax to e-mail/ FTP/ Desktop/ SMB (Inbound routing)
Internet Fax to e-mail/ FTP/ Desktop/ SMB (Document Admin)
*Full mode supported (including simple mode)
Mode
File format
Internet Fax
Direct SMTP
Scanner
Monochrome:
TIFF, PDF, Encrypted
Monochrome:
PDF,XPS
TIFF-FX
Colour: Grayscale, Colour
(TIFF-F / TIFF-S)
TIFF, JPEG, PDF,
Encrypted PDF, XPS
Fax
---
Image Processing
Mode
Original scanning
colour
Auto Colour Selection
Halftone reproduction
Density adjustment
Internet Fax
Direct SMTP
Scanner
Full colour, grayscale
Black-white
Yes
Equivalent of 256 steps
Auto
Manual*+5 steps
Fax
Black-white
--Auto + 5 steps
*Original type (Can be selected when “Manual” is set) - Text / printed photo - Text / Photo – Text - Photo - Printed photo - Map
Magical scan
(Area division+ Suppress
Background)
Selection of image quality
Resolution
(depends on file
format / transmission
method)
Specification of Addresses
Yes
---
---
Half tone (Black-white only) ON/OFF
Ordinary character
200x100dpi
(203.2x97.8dpi)
(Half tone not allowed)
(middle tone not allowed)
200x200dpi
Fine (203.2x195.6dpi)
200x400dpi
Super Fine (203.2x391dpi)
400x400dpi
Ultra fine(406.4x391dpi)
600x600dpi
---
100x100dpi
200x200dpi
300x300dpi
400x400dpi
600x600dpi
Mode
Number of Individual
address key registration
Internet Fax
Direct SMTP
Scanner
Fax
Total (number of key): maximum: 999
Number of Group (1 key) address registration: maximum 500
Number of Group
Number of Group key registration of direct entry: 5,000
(1 key) address registration
(Total address number included in /999 key)
Program
48 (Group/Individual)
Call up nearest 8 addresses which are specified as a single destination.
Resend
(Desktop, USB memory, and broadcast are not included)
CC / BCC sending
Yes
--72
MX-C381/C311 / MX-C380/C310 Sales Guide
Subject
Selective/direct entry from the list
File name
Selective/direct entry from the list
Specification of Multiple Addresses
Mode
Broadcast
Scanner
Yes (500 destinations)
(e-mail/ FTP/ Desktop/
SMB allowed)
Transmission Functions
Mode
Scanner
Memory transmission
On-hook
Quick online transmission
94 destinations in all
-----
Direct transmission
---
----Internet Fax
Direct SMTP
Fax
Yes (500 destinations)
Internet Fax
Direct SMTP
Fax
Yes
Yes
Yes
(Switching: between
Memory transmission and
Direct transmission)
Automatically-reduced
--Yes
transmission
Rotated transmission
--Yes ( B5R to B5, A5R to A5 only)
Scaled transmission
Yes (Enlargement/ reduction is allowed only from a fixed size to another.)
Long original transmission Yes Maximum of 500mm
Change of the number of
Yes
--pages for each file
Restriction on transmission
Yes (Direct SMTP doesn’t have limitation)
No
size
Finish stamp function
No
Job build mode
Yes
Slow scan mode
Yes
Mixed originals feeder
No
Side erase
Yes
Original count
Yes
Reception Function
Internet Fax
Mode
Scanner
Fax
Direct SMTP
Automatic reception
--Yes
Yes
Switching from manual
reception to automatic
Manual reception
--Yes (Direct SMTP: No)
reception. Allowed only
for SEF and Japan
Memory reception
--Yes
Fixed size reduced
--Yes
reception
Rotated reception
--Yes
Setting of received data
----Yes
print condition
2-sided reception
--Condition setting through the System Setting
Reception from a specific
Specified numbers only (50
number not allowed.
--numbers / 20 digits)
(To be rejected)
Image Check
--Yes (Users can check received data before printing it)
73
MX-C381/C311 / MX-C380/C310 Sales Guide
Other Functions
Scanner
Internet Fax
Direct SMTP
Fax
Time specification
Yes
Polling reception
--Yes
Date print
--Yes (Date can be expressed alternatively)
Page partition transmission No
Confidential (receiver unit) --Yes(F code method)
Relay broadcast
--Yes(F code method)
instructions
Fax to e-mail/ Internet Fax/
--Yes
Fax (F code)
Edge erase
Yes
Center erase
No
2 in 1
No
Yes (Only colour and gray
--Suppress background
scale)
Card shot
Yes (Ratio 63-200%)
Yes
Forwarded data
Forwarded data formats can be selected. (TIFF/ PDF)
transmission reception
(Scan to e-mail/ FTP/ SMB/ Desktop/ PC-Internet Fax/ PC-Fax are also
(Document Admin)
supported.)
Transmission Method
Internet Fax
Mode
Scanner
Fax
Direct SMTP
2 seconds level
(super G3 / JBIG)
Transmission time
--6 seconds level
(G3 ECM)
Intercommunication
--Super G3 / G3
ECM
--Yes
Record Size
Internet Fax
Mode
Scanner
Fax
Direct SMTP
Maximum record width
--293mm
Record size
--A4R- A5, Letter R – Invoice
Registration-Related Setting
Internet Fax
Mode
Scanner
Fax
Direct SMTP
Individual/ group
999 destinations
Program
48
Number of memory boxes --up to 100.
1,000 (user registration
--Reply-To registration
from Web)*
Quick key (short cut
Yes (001- 999)
registration)
Import/export of address
Yes
book
(By storage backup)
*The book for address selection is used when a scan sender is selected.
74
MX-C381/C311 / MX-C380/C310 Sales Guide
PC- Fax / PC- I-Fax Functions
PC-Fax/ PC-I-Fax Operating Environment
Windows 98
Windows Me
Windows NT4.0 Workstation (Service Pack5, IE4.0 or more)
Windows 2000
Supported OS
Windows XP Home Edition
Windows XP Professional
Windows Server 2003
Windows Vista
PC
IBM PC/AT compatible machine
CPU
Pentium II 300MHz or more
640x480 Pixels or more of screen resolution
Monitor
256 or more colours
Memory
64MB or more
HDD
Free space of 50MB or more
USB 2.0
Interface
10/100BASE-TX
1000Base-T
LPR/lp
Port9100(RAW)
Communications protocol
IPP
USB2.0
PC-Internet Fax/ PC-Fax Functions
Yes (with Fax equipped)
PC- Fax Send
Maximum of 64 digits for Fax number (including sub-address and passcode)
Yes (Necessary options: I-Fax expansion kit)
PC- Internet Fax Send
Maximum of 64 digits for I-Fax address
Resolution
200x100 dpi/ 200x200 dpi/ 200x400 dpi/ 400x400 dpi/ 600x600 dpi
Transmission original sizes A4/ A5 /B5
Compression method
MH/ MMR/ JBIG
Broadcast transmission
Yes (Fax, I-Fax mixture possible. Maximum of 500)
Sub-address
Yes. Maximum of 20 digits
F code transmission
Yes
Pass code
Yes. Maximum of 20 digits
Phone book registration /
Yes
transmission function
Use of MFP phone book
No
Attach cover sheet function Yes (Not allowed for broadcast transmission)
Create cover sheets
Yes
function
Own Number Send
Yes (Always printed.)
Preview function
Yes
Transmission confirmation
Yes
(Notice to PC by NJR)
MX-C381/C311: Yes
Filing
MX-C380/C310: Yes (Print data only)
Document filing function
MX-C381/C311: Yes
Quick File
MX-C380/C310: No
PC-Fax Transmission log
Yes (Re-transmission not allowed)
User authentication
Yes
Timer
No
R-KEY (SEEG / SEF only)
Yes
75
MX-C381/C311 / MX-C380/C310 Sales Guide
Configurations
Options List
Model Name
MX-CSX1
MX-CSX2
MX-DK111
MX-DK112
MX-DK113
MX-DK114
MX-BTX1
MX-FN12
MX-PKX5
MX-PUX1
MX-SMX3
Description
1 x 500 sheet Paper Feed Unit A
1 x 500 sheet Paper Feed Unit B
Cabinet for 1 paper drawer
Cabinet for 2 paper drawers
Cabinet for 3 paper drawers
Cabinet for 4 paper drawers
Business Card Feeder
Inner finisher
PS3 Expansion Kit
XPS Expansion Kit
Expanded Memory Board (1GB)
MX-FXX3
MX-FWX1
MX-AMX1
C381 C311 C380 C310
Opt.
Opt.
Local
Local
Remark
Opt.
Opt.
STD
Opt.
Opt.
Opt.
MX-SMX3 is required
Facsimile Expansion Kit
Opt.
Includes
memory
Opt.
Opt.
MX-AMX3
Internet-FAX Expansion Kit
Application Integration Module
Application Communication
Module
External Account Module
MX-FR12
Data Security Kit
-
-
Opt.
Opt.
MX-FR12U
Data Security Kit Commercial ver
-
.-
Opt.
Opt.
MX-FR13
Data Security Kit
Opt.
Opt.
-
Data Security Kit Commercial ver
Barcode Font Kit
Sharpdesk ver3.2 1/5-License
MX-USX1/USX5 Kit
Sharpdesk ver3.2 10/50-License
MX-US10/US50 Kit
MX-USA0
Sharpdesk ver3.2 100-License Kit
Opt.
Opt.
Opt.
-
MX-AMX2
MX-FR13U
AR-PF1
Opt.
8MB
flash
Can not install with
MX-FR12 / MX-FR13.
Opt.
Production start date:
TBD
Production start date:
TBD
Opt.
Opt.
Opt.
76
MX-C381/C311 / MX-C380/C310 Sales Guide
Functional Combinations
Copy
MX-C381/C311
MX-C380/C310
MX-PKX5
MX-PUX1
MX-SMX3
MX-FXX3
MX-FWX1
MX-FRX12/U or
MX-FRX13/U
9
PCL
Printing
9
PS
Printing*
9
XPS
Printing
9
Fax
I-Fax
Scan
9
9
9
Filing
9
Security
9
Sharp
OSA
9
9
9
9
9
9
9
9
MX-AMX2/3
9 required
* In the case of MX-C381/C311, PS printing is standard.
Installation Reference Guide
Options
MX-PKX5 PS3 Expansion Kit
MX-PUX1 XPS Expansion Kit
MX-FXX3 Fax Expansion Kit
MX-FRX12U/ MX-FRX13U Data
Security
Kit
(Commercial
Version)
MX-FRX12/
Security Kit
MX-FRX13
MX-FWX1 Internet Fax
Expansion Kit
Installation/Soft Keys
Soft key has to be input for activation.
Soft key has to be input for activation.
Install External box by using parts for mounting.
Replace flash ROM physically and install the Document control board. (Download
from USB memory.)
Then soft key has to be input for activation.
Replace flash ROM physically and install the Document control board. (Download
Data
from USB memory.)
Then soft key has to be input for activation.
Soft key has to be input for activation.
77
MX-C381/C311 / MX-C380/C310 Sales Guide
Consumables List
Model name
MX-C38GTB
MX-C38GTC
MX-C38GTM
MX-C38GTY
MX-C38GRB
MX-C38GRS
MX-C38GVB
MX-C38GVC
MX-C38GVM
MX-C38GVY
MX-C31HK
MX-C31Y1
MX-C31U1
MX-C31U2
MX-C31FU
MX-C31FL
MX-C31HB
MX-C31RT
MX-C31MR
MX-C31DF
MX-SCX1
Contents
Black Toner Cartridge
Cyan Toner Cartridge
Magenta Toner Cartridge
Yellow Toner Cartridge
Drum Cartridge (For Black only)
Drum Cartridge (For Y/M/C)
Black Developer Cartridge
Cyan Developer Cartridge
Magenta Developer Cartridge
Yellow Developer Cartridge
Heat Roller Kit
Primary Transfer Kit
Primary Transfer Belt unit
Secondary Transfer Roller Unit
Fusing Unit
Filter Kit
Toner Collection Container
Feeding Roller Kit
MF Feeding Roller Kit
DF Roller Kit
Staple Cartridge
Qty
Life
X1
X1
X1
X1
X1
X1
X1
X1
X1
X1
X1
X1
X1
X1
X1
X1
X2
X1
X1
X1
X3
10k
10k
10k
10k
60k
30K
60k
30K
30K
30K
120K
120K
120K
60K
120K
120K
15K
5,000times
Min.
Order
Qty
10
10
10
10
10
10
10
10
10
10
5
5
1
1
1
10
5
10
10
10
20
Remark
A4 5% coverage
A4 5% coverage
A4 5% coverage
A4 5% coverage
For black only
For Y/M/C
The life may vary depending on the document and the environmental factors.
78