Radio Shack Digital Answering System with Big Button Trim Phone Owner`s manual

43-3804.fm Page 1 Thursday, July 6, 2000 2:35 PM
Digital Answering System
Please read before using this equipment.
Owner’s Manual
with Big Button Trim Phone
43-3804.fm Page 2 Thursday, July 6, 2000 2:35 PM
Your system is ETL listed to UL standards and meets all applicable FCC standards.
WARNING: To reduce the risk of fire or
shock hazard, do not expose this product to rain
or moisture.
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
!
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER OR BACK. NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING
TO QUALIFIED PERSONNEL.
This symbol is intended to alert
you to the presence of uninsulated dangerous voltage within
the product’s enclosure that might
be of sufficient magnitude to constitute a risk of electric shock. Do
not open the product’s case.
!
This symbol is intended to inform
you that important operating and
maintenance instructions are
included in the literature accompanying this product.
© 2000 RadioShack Corporation. All Rights Reserved.
RadioShack and RadioShack.com are trademarks used by RadioShack Corporation.
2
43-3804.fm Page 3 Thursday, July 6, 2000 2:35 PM
ˆ Contents
Features ................................................................................. 5
Read This Before Installation .......................................... 7
FCC Statement ................................................................ 8
Installation ............................................................................. 9
Selecting a Location ........................................................ 9
Connecting Power ........................................................... 9
Installing the Backup Battery ......................................... 11
Mounting the System ..................................................... 12
On a Desktop ......................................................... 12
Directly on the Wall ................................................. 13
On the Wall Plate .................................................... 14
Connecting the Handset ................................................ 14
A Quick Look ....................................................................... 15
Telephone Operation ..........................................................
Setting the PULSE/TONE Switch ..................................
Setting the Ringer ..........................................................
Using REDIAL ...............................................................
Using RESET ................................................................
Using FLASH .................................................................
Volume Control ..............................................................
Using Tone Services on a Pulse Line ............................
Using Memory Dialing ...................................................
Storing a Number in Memory .................................
Dialing a Stored Number ........................................
Testing Stored Emergency Numbers ......................
Chain-Dialing Special Service Numbers ................
Contents
18
18
18
19
19
19
19
20
20
20
21
21
21
3
43-3804.fm Page 4 Thursday, July 6, 2000 2:35 PM
Answering System ..............................................................
Preparation ....................................................................
Turning the Answering System On/Off ...................
Adjusting the Volume ..............................................
Setting the Day and Time .......................................
Setting the Number of Rings ..................................
Recording Outgoing Messages (OGM) ..................
Operation .......................................................................
Setting the Answering System to Answer Calls .....
Using the Announce-Only Feature .........................
Screening Calls ......................................................
Playing Incoming Messages ...................................
Deleting Messages .................................................
22
22
22
23
23
24
25
26
26
27
28
29
30
Remote Operation ...............................................................
Remote Operation Security Code ..................................
Operating the Answering System
from a Remote Location ................................................
Remote Commands ...............................................
30
31
31
32
Troubleshooting .................................................................. 33
Care ...................................................................................... 34
The FCC Wants You to Know ........................................ 35
Lightning ........................................................................ 35
4
Contents
43-3804.fm Page 5 Thursday, July 6, 2000 2:35 PM
ˆ Features
Your Digital Answering System is a sophisticated fully-digital
message center that combines a telephone and an answering
machine in one convenient package.
Fully-digital means the answering system stores all messages
on a computer chip. This gives you advanced capabilities over
tape-based answering machines. For example, you can delete
an individual message while saving the rest. And, of course,
there are no tape mechanisms to wear out and no tapes to
bother with.
The system’s features include:
ANSWERING SYSTEM
Call Screening — lets you listen as a caller leaves a message
so you can decide whether or not to answer a call.
Voice Day/Time Stamp — records the day and time each incoming message was recorded.
Message Indicator — flashes to let you know you have new
messages.
Remote Operation — lets you use a touch-tone phone (or rotary phone and pocket tone dialer) to operate the telephone answering system while you are away from your home or office.
Remote Answer-On — lets you call the system from a remote
location and set it to answer calls.
Features
5
43-3804.fm Page 6 Thursday, July 6, 2000 2:35 PM
Adjustable Ring Number — lets you set the system to answer
after two, four, or seven rings.
Toll-Saver — lets you avoid unnecessary toll charges when
you call long-distance to check your messages.
Announce-Only — lets you set the system to play an announcement or memo for the caller, then automatically hang up
without letting the caller leave a message.
Outgoing Message Capacity — lets you set the system to play
an outgoing message and record the caller’s message.
Selectable Incoming Message Length — lets you set the
maximum length of a caller’s message to 1 or 5 minutes.
High Capacity — lets you record up to 10 minutes of incoming/
outgoing messages and memos.
Phone Pickup Detection — stops recording when you pick up
any phone on the same line as the system, and resets to answer the next call.
Built-In Announcement — lets you immediately begin using
the system to answer calls and record messages.
Volume Control — lets you adjust the speaker’s volume during
message playback.
Memory Full Warning — beeps twice and announces “Sorry,
memory is full.”
6
Features
43-3804.fm Page 7 Thursday, July 6, 2000 2:35 PM
TELEPHONE
13-Number Memory Dialing — lets you store up to 13 phone
numbers in memory for easy dialing: 3 priority (one-touch) numbers and 10 standard numbers.
Volume Control — lets you adjust the handset’s volume.
Ringer Control — lets you set the ringer to a high or low volume or turn off the ringer.
Redial — lets you quickly dial the last number dialed.
Flash — sends an electronic switchhook signal for use with
special services, such as Call Waiting.
Touch-Tone or Pulse Dialing — lets you use the phone with
either type of service.
Reset — equivalent to pressing and releasing the switchhook
on the phone.
READ THIS BEFORE INSTALLATION
Your system conforms to federal regulations, and you can connect it to most telephone lines. However, each device that you
connect to the phone line draws power from the line. We refer to
this power draw as the device’s ringer equivalence number, or
REN. The REN is on the bottom of the system.
If you are using more than one phone or other device on the
line, add up all the RENs. If the total is more than five (three in
rural areas), your phone might not ring or your answering system might not answer. If ringer operation is impaired, remove a
device from the line.
Features
7
43-3804.fm Page 8 Thursday, July 6, 2000 2:35 PM
FCC STATEMENT
Your system complies with Part 68 of FCC Rules. You must,
upon request, provide the FCC registration number and the
REN to your phone company. Both numbers are on the bottom
of your system.
Note: You must not connect your system to:
• coin-operated systems
• party-line systems
• most electronic key phone systems
Your system complies with the limits for a Class B digital device
as specified in Part 15 of FCC Rules. These limits provide reasonable protection against radio and TV interference in a residential area. However, your system might cause TV or radio
interference even when it is operating properly. To eliminate interference, you can try one or more of the following corrective
measures:
• Reorient or relocate the receiving antenna of the radio or
TV antenna.
• Increase the distance between the system and the radio or
TV.
• Use outlets on different electrical circuits for the system
and the radio or TV.
Consult your local RadioShack store if the problem still exists.
8
Features
43-3804.fm Page 9 Thursday, July 6, 2000 2:35 PM
ˆ Installation
SELECTING A LOCATION
Select a location for the system that is near both a modular
phone jack and an AC outlet, and out of the way of normal activities. You can place the system on a flat surface or mount it on a
wall plate or directly on the wall.
Notes:
• If the phone line jack is not a modular jack, you must
update the wiring. You can convert the wiring yourself,
using jacks and adapters available at any RadioShack
store. Or, you can let the phone company update it for you.
• The USOC number of the jack to be installed is RJ11C for a
standard modular phone jack or RJ11W for a wall-plate jack.
CONNECTING POWER
You can power the system using the supplied 9V, 300-mA AC
adapter.
Cautions:
You must use a Class 2 power source that supplies 9V DC and delivers at least 300 mA. Its center tip must be set to positive and its plug must fit
the system’s 9VDC 300 mA jack. The supplied adapter
meets these specifications. Using an adapter that does not
!
Installation
9
43-3804.fm Page 10 Thursday, July 6, 2000 2:35 PM
meet these specifications could damage the system or the
adapter.
• Always connect the AC adapter to the system before you
connect it to AC power. When you finish, disconnect the
adapter from AC power before you disconnect it from the
system.
Follow these steps to connect the AC adapter.
1. Insert the barrel plug of the supplied AC adapter into the
9VDC 300 mA jack.
2. Plug the other end of the adapter into a standard AC outlet.
The system beeps twice and the MESSAGE indicator lights, followed by 4 tones. The LOW BATT indicator blinks. After running
a self test, the system sets all internal default values.
Notes:
• Do not press any of the answering system’s buttons while
you are plugging the adapter into the AC outlet. If you acci-
10
Installation
43-3804.fm Page 11 Thursday, July 6, 2000 2:35 PM
dentally press a button, unplug the adapter from the AC
outlet, then plug it back in.
• The answering system cannot operate without AC power.
However, you can make and answer calls on the telephone
without AC power.
INSTALLING THE BACKUP BATTERY
If AC power fails or you unplug the system, you need one 9V alkaline backup battery (not supplied) to save the answering system’s messages and settings for the day and time. For the best
performance and longest life, we recommend you use a RadioShack alkaline battery.
Caution: Use only a fresh battery of the required size and recommended type.
Follow these steps to install the battery.
1. Use a flat-blade screwdriver to lift up the battery compartment’s cover, then remove the cover.
Insert
Screwdriver
Here
Installation
11
43-3804.fm Page 12 Thursday, July 6, 2000 2:35 PM
2. Attach the battery to the terminals, then place it inside the
compartment.
3. Replace the cover.
If the LOW BATT indicator blinks while the AC adapter is properly connected, replace the battery.
Warning: Dispose of the old battery promptly and properly. Do
not burn or bury it.
Cautions:
• To avoid losing stored information, be sure the AC adapter
is plugged in and connected to the system before you
replace the battery.
• If you do not plan to use the system for 30 days or longer,
remove the battery. Batteries can leak chemicals that can
destroy electronic parts.
MOUNTING THE SYSTEM
On a Desktop
1. Plug one end of the supplied long modular cord into the
modular jack on the bottom of the system near its back end.
2. Route the phone cord into the groove on the bottom of the
system so it feeds out the back of the system and the system sits flat.
3. Plug the other end of the cord into a modular phone jack.
Then proceed to “Connecting the Handset” on Page 14.
12
Installation
43-3804.fm Page 13 Thursday, July 6, 2000 2:35 PM
Directly on the Wall
To mount the system on a wall, follow these steps.
Note: For direct wall mounting, drill two holes 31/4
inches (82.5 mm) apart, one below the other. Then
thread two screws (not supplied) into each hole, letting the heads extend about 1/4 inch (6.3 mm) from
the wall. (Be sure to use screws with heads that fit
into the keyhole slots on the bottom of the system.)
1
/4
31 / 4
1. Plug one end of the supplied long modular cord
into the modular jack on the bottom of the system near its back end.
2. Route the phone cord into
the groove on the bottom
of the system by sliding
the cord under the tabs
along the groove.
3. Plug the other end of the
cord into a modular phone
jack.
4. Fit the heads of the
screws into the keyhole
slots on the bottom of the
system, then slide the system down until it is secure.
Modular
Jack
Tabs
Phone
Cord
Groove
Handset
Jack
Installation
Handset
Groove
Keyhole
Slots
13
43-3804.fm Page 14 Thursday, July 6, 2000 2:35 PM
On the Wall Plate
1. Plug one end of the supplied short modular cord into the
modular jack on the bottom of the system near its back end.
2. Route the phone cord into the groove on the bottom of the
system by sliding the cord under the first two tabs along the
groove. Then route the cord into the groove leading to the
center rectangular space.
3. Plug the other end of the cord into a modular phone jack
wall plate. Press any excess length of cord into the rectangular space on the bottom of the system to keep it out of
the way.
4. Fit the wall plate studs into the keyhole slots on the bottom
of the system, then slide the system down until it is secure.
CONNECTING THE HANDSET
1. To connect the handset to the base of the system, plug one
end of the supplied coiled cord into the modular jack on the
handset.
2. Plug the other end into the jack on the bottom of the system
near its front end.
3. Route the handset cord into its groove on the bottom of the
system by sliding the cord under the tab.
4. Place the handset in the cradle.
Note: Your local RadioShack store sells a variety of longer
coiled handset cords, which are useful when you mount the system on a wall.
14
Installation
43-3804.fm Page 15 Thursday, July 6, 2000 2:35 PM
ˆ A Quick Look
Before you begin operating your Digital Answering System, familiarize yourself with its controls.
Memory
Dialing
Card
Speaker
Controls
Indicators
Microphone
Handset
A Quick Look
15
43-3804.fm Page 16 Thursday, July 6, 2000 2:35 PM
Speaker
Priority
Memory
Keys
Numbers
and
Controls
Microphone
16
A Quick Look
43-3804.fm Page 17 Thursday, July 6, 2000 2:35 PM
Pulse/Tone Switch
Handset Volume Control
9V DC 300 mA Jack
Ringer Volume Control
Ring Select
Switch
Message Time Limit/
Announcement Only
Switch
A Quick Look
17
43-3804.fm Page 18 Thursday, July 6, 2000 2:35 PM
ˆ Telephone Operation
SETTING THE PULSE/TONE SWITCH
Set PULSE/TONE on the handset for the type of service you
have. If you are not sure which type you have, do this test:
Lift the handset and set PULSE/TONE to TONE. When you hear
the dial tone, press any number other than 0.
Notes:
• If your phone system requires that you dial an access code
(9, for example) before you dial an outside number, do not
press the access code either.
• # does not function when PULSE/TONE is set to PULSE.
If the dial tone stops, you have touch-tone service. Leave
PULSE/TONE set to TONE.
If the dial tone continues, you have pulse service. Set PULSE/
TONE to PULSE.
SETTING THE RINGER
To turn off the telephone’s ringer, set RINGER to OFF. You can
still make outgoing calls and, if you hear an extension phone
ring, you can still answer calls. To turn on the telephone’s ringer, set RINGER to HIGH or LOW for high or low ringer volume.
18
Telephone Operation
43-3804.fm Page 19 Thursday, July 6, 2000 2:35 PM
USING REDIAL
To dial the last number dialed, lift the handset. When you hear
the dial tone, press REDIAL. The phone dials the last number dialed.
USING RESET
At the end of a call, you can make your next call without placing
the handset in the cradle. Press RESET to hang up the telephone.
USING FLASH
Use FLASH to perform the switchhook operation for special services, such as Call Waiting.
For example, if you have Call Waiting, press FLASH to take an
incoming call without disconnecting the current call. Press
FLASH again to return to the first call.
Note: If you do not have special phone services, pressing
FLASH might disconnect the current call.
VOLUME CONTROL
Set VOLUME to LO (low) to hear a medium volume through the
handset or to HI (high) for a louder handset volume.
Telephone Operation
19
43-3804.fm Page 20 Thursday, July 6, 2000 2:35 PM
USING TONE SERVICES ON A PULSE LINE
If you have pulse service, you normally operate your phone with
PULSE/TONE set to PULSE. You can temporarily set your phone
to send tones for banking services or computer transactions.
Dial the number as usual. Before you enter additional digits in
response to prompts, press
to change to tone dialing.
The phone automatically returns to pulse dialing when you end
the call.
USING MEMORY DIALING
The phone has two types of memory — priority and standard —
that let you store and dial up to 13 phone numbers. You can
store up to 3 phone numbers (up to 16 digits each) in priority
memory and dial them by pressing a single button. You can
store up to 10 phone numbers (up to 16 digits each) in standard
memory and dial those numbers by pressing two buttons.
Storing a Number in Memory
1. With the phone off the hook, press STORE. Enter the phone
number you want to store.
Note: You will not hear any tone as you enter the phone
number.
2. Press STORE again, then press one of the memory locations (0–9) to store the number in standard memory, or
press one of the priority memory locations (M1–M3). Hang
up the phone.
20
Telephone Operation
43-3804.fm Page 21 Thursday, July 6, 2000 2:35 PM
Notes:
• For security purposes, we recommend that you do not
store private numbers, such as personal identification numbers or passwords.
• You cannot erase a number in memory, but you can
change it by storing a new one in its place.
• Write the memory location number and the name associated with that number on the system’s memory dialing
card. Remove the card’s cover by lifting its edge.
Dialing a Stored Number
To dial a phone number stored in a priority memory location,
simply press that number’s priority memory key (M1, M2, or M3).
To dial a phone number stored in a standard memory location,
press MEMORY then the desired memory number (0–9).
Testing Stored Emergency Numbers
If you store an emergency service’s number (police department,
fire department, ambulance) and you want to test the stored
number, make the test call during the late evening or early
morning hours to avoid peak demand periods. Remain on the
line to explain the reason for your call.
Chain-Dialing Special Service Numbers
For quick recall of numbers for special services (such as alternate long-distance or bank-by-phone), you can store each
group of numbers in its own memory location.
Telephone Operation
21
43-3804.fm Page 22 Thursday, July 6, 2000 2:35 PM
When calling special services, dial the service’s main number
first. At the appropriate place in the call, press the appropriate
memory number for the additional numbers you want to send.
ˆ Answering System
PREPARATION
Complete the procedures in this section before you begin using
the answering system to answer calls.
Note: Before you begin any of the procedures in this section, be
sure the system is turned on (see “Turning the Answering System On/Off”).
Turning the Answering System On/Off
To turn on the system, press ON/OFF/STOP so the MESSAGE
indicator turns on.
To turn off the system, press ON/OFF/STOP so the MESSAGE
indicator turns off.
Notes:
• Once you turn on the system, it is set to answer calls (see
“Setting the Answering System to Answer Calls” on
Page 26).
• You can also turn on the system remotely (see “Remote
Commands” on Page 32).
22
Answering System
43-3804.fm Page 23 Thursday, July 6, 2000 2:35 PM
Adjusting the Volume
Press VOLUME
to increase the volume and
to decrease
the volume of the system speaker. The system beeps each time
or
so you can hear the selected level.
you press VOLUME
Setting the Day and Time
You must set the day and time so the system records the correct day and time of each incoming message and memo.
Notes:
/TIME CHECK/REPEAT, the system
• When you press
announces “Please set time” until you set the day and time.
• The day/time voice stamp automatically defaults to Monday, 12:00 AM, when you connect the system to power.
The clock will not run if you do not set it after you turn on
the system.
• If you do not press a button for more than 8 seconds
between steps, the system exits the setup mode. Start over
at Step 1.
1. Press ON/OFF/STOP to turn on the system.
/TIME SET/SKIP. The system announces “Mon2. Press
/TIME SET/SKIP until you hear
day.” Repeatedly press
the correct day.
/TIME CHECK/REPEAT. The system announces
3. Press
/TIME SET/SKIP until you
“Twelve.” Repeatedly press
hear the correct hour.
Answering System
23
43-3804.fm Page 24 Thursday, July 6, 2000 2:35 PM
/TIME CHECK/REPEAT. The system announces
4. Press
/TIME SET/SKIP until you hear the
“0.” Repeatedly press
correct minute.
/TIME CHECK/REPEAT. The system announces
5. Press
/TIME
“AM.” If you want to set the time to “PM,” press
SET/SKIP once.
6. To hear the set day and time, press
REPEAT.
/TIME CHECK/
Notes:
• The system uses the 12-hour time format. Be sure to select
“AM” or “PM.”
• To hear the current day of the week and the time, press
/TIME CHECK/REPEAT.
Setting the Number of Rings
The system is preset to ring twice before it answers the first call.
To have it ring 2, 4, or 7 times before answering, set RINGS to 2,
4, or 7.
Toll Saver
To help you avoid unnecessary long distance charges when
you retrieve your messages remotely, you can set RINGS to TS
(Toll Saver). Once you select TS, if there are new messages,
the system answers on the second ring. If there are no new
messages, the system answers on the fourth ring, giving you
time to hang up before it answers. (To find out how to pick up
24
Answering System
43-3804.fm Page 25 Thursday, July 6, 2000 2:35 PM
your messages from another phone, see “Remote Operation”
on Page 30.)
Recording Outgoing Messages (OGM)
The system has a built-in outgoing message that says, “Hello,
please leave a message after the tone.” Use this message or
record your own.
Hold down ANNOUNCE. When the system beeps, speak clearly
into the microphone from about 10 inches away. Release ANNOUNCE when you finish your message. The system automatically plays back your recorded message.
Notes:
• A new OGM must be longer than 1 second or the system
disregards it and uses the default OGM.
• The maximum length for an outgoing message is 30 seconds. When it reaches the maximum outgoing message
length, the system sounds 3 tones and plays the portion of
the message the system recorded.
• If you record your own message and subsequently decide
to use the prerecorded message, press ANNOUNCE to play
the OGM, then press DELETE during playback to erase the
recorded message.
To hear the outgoing message at any time, press ANNOUNCE.
To stop listening to the outgoing message before it ends, press
ON/OFF/STOP.
Answering System
25
43-3804.fm Page 26 Thursday, July 6, 2000 2:35 PM
OPERATION
Setting the Answering System to Answer Calls
Set 1/5/ANN. ONLY to 1 or 5 to select 1 minute or 5 minutes as
the maximum length of incoming messages.
To set the answering system to answer calls, press ON/OFF/
STOP. The MESSAGE indicator turns on.
Note: You can also use a remote phone to set the system to
answer calls (see “Remote Commands” on Page 32).
To set the system so it does not answer calls, turn it off by
pressing ON/OFF/STOP so the MESSAGE indicator turns off.
When the system answers a call, the outgoing message plays,
then the system beeps and begins recording.
The caller can leave a message of up to 5 minutes in length, depending on the setting of 1/5/ANN. ONLY. After the call (when the
caller hangs up, is silent for more than 7 seconds, or reaches
the maximum message length), the system hangs up and resets to answer the next call. The MESSAGE indicator flashes to
indicate the system recorded a new incoming message.
Notes:
• If the system's memory reaches its maximum capacity
while a caller is leaving a message, the system stops
recording, beeps, says “Sorry, memory is full,” then hangs
up.
• If the system receives a call when its memory is full, it
answers after 10 rings, says “Sorry, memory is full,” waits a
26
Answering System
43-3804.fm Page 27 Thursday, July 6, 2000 2:35 PM
few seconds for remote operation commands, then hangs
up. The system cannot record additional messages until
you delete at least some of the old ones (see “Deleting
Messages” on Page 30).
• Many local phone companies use calling party control
(CPC) to signal that the caller has hung up. Your answering
system can recognize a CPC signal and release the line. If
the system records phone company messages or dial
tones, your local phone company probably does not use
CPC.
Using the Announce-Only Feature
Your system's announce-only feature lets you set the system to
play a message for the caller, then automatically hang up without letting the caller leave a message.
To select announce-only, set 1/5/ANN. ONLY to ANN. ONLY.
When the system receives a call, it plays the announce-only
message, then monitors the phone line, waiting for the remote
operation security code. If the system receives no code within 7
seconds, the system hangs up and resets to answer the next
call.
To use this feature, you must record an announce-only OGM.
Set 1/5/ANN. ONLY to ANN. ONLY, then hold down ANNOUNCE.
When the system beeps, speak clearly into the microphone
from about 10 inches away. (The message can be as long as
the remaining memory allows.) Release ANNOUNCE when you
finish your message. The system automatically plays back your
recorded message.
To turn off announce-only, set 1/5/ANN. ONLY to either 1 or 5.
Answering System
27
43-3804.fm Page 28 Thursday, July 6, 2000 2:35 PM
Notes:
• The announce-only OGM does not affect your original
OGM that tells callers to leave a message. Each OGM can
be recorded, played back, or deleted independently.
• When the system is set for announce-only, you cannot set
it to record calls using the remote commands. Use remote
commands to perform all other operations.
• If you delete your recorded announce-only (AO) message
or never recorded one, you cannot use this feature. You
must record an announce-only message before this feature
will function.
• If you have not recorded an announce-only OGM and the
switch is set to ANN. ONLY, the system seizes the telephone
line after 10 rings and beeps twice. Enter the remote operation security code within about 7 seconds, then enter 8# to
start recording your announce-only OGM. To stop recording, enter 5#. Your announce-only OGM automatically plays
back once. After that, the system answers according to the
RINGS setting and plays your announcement.
Screening Calls
To screen your calls, let the system answer and listen to the
caller’s message through the system’s speaker. If you decide to
answer the call, pick up any phone connected to the same
phone line as the answering system. The system stops recording and resets to answer the next call.
28
Answering System
43-3804.fm Page 29 Thursday, July 6, 2000 2:35 PM
Note: If you pick up the phone just as the system answers, the
system might not stop playing the OGM. If this happens, press
ON/OFF/STOP to turn off the system.
Playing Incoming Messages
The MESSAGE indicator flashes after the system records one
or more incoming messages.
To play all messages, press PLAY/PAUSE. The system plays all
saved messages in sequence, beginning with the message the
system stored first. After playing each message, the system announces the day and time the message was recorded.
To listen to new messages only, press and hold PLAY/PAUSE for
about 1 second. The system plays all new messages, beginning
with the first one.
After you play the messages, the MESSAGE indicator lights
steadily. The system automatically saves the messages and resets to answer calls.
To replay incoming messages, press PLAY/PAUSE. To pause
while listening to messages, press PLAY/PAUSE. Press PLAY/
PAUSE again to resume playback. The system returns to answerready mode after about 7 seconds.
Notes:
• If there are no messages, the system sounds 3 tones when
you press PLAY/PAUSE.
• To repeat the current message, press
REPEAT.
Answering System
/TIME CHECK/
29
43-3804.fm Page 30 Thursday, July 6, 2000 2:35 PM
/TIME
• To repeat the previous message, hold down
CHECK/REPEAT for about 1 second until the system beeps.
• To skip forward to the next message, press
SKIP.
/TIME SET/
• To stop playback of any message at any time, press ON/
OFF/STOP.
Deleting Messages
You can delete messages individually during or after playback,
or all at once after playback.
To delete a particular incoming message, press DELETE during
or immediately after message playback.
To delete all messages after playback, hold down DELETE for
about 3 seconds. The system sounds 4 tones.
Note: If you press DELETE before playing back all messages,
the system sounds 4 tones to alert you. You cannot delete all
messages until you play back all new messages.
ˆ Remote Operation
While you are away from your home or office, you can use a
touch-tone phone or a pulse (rotary) phone with a pocket tone
dialer to enter your remote operation security code and do any
of the following:
• set the answering system to answer calls
30
Remote Operation
43-3804.fm Page 31 Thursday, July 6, 2000 2:35 PM
• listen to your messages
• delete individual or all messages
REMOTE OPERATION SECURITY CODE
To use your answering system from a remote telephone, you
must first enter a 3-digit remote operation security code. (The
default security code is on a label located on the bottom of the
system.) Enter the security code within about 7 seconds after
the system answers and sounds 2 beeps. Within 10 more seconds, enter a remote command.
OPERATING THE ANSWERING SYSTEM
FROM A REMOTE LOCATION
1. Dial your phone number. Even if the system is not set to
answer calls, it answers after about 10 rings.
2. After the outgoing message plays and the system beeps,
enter your remote operation security code.
Note: If you pause for 10 seconds between digits, the system hangs up.
3. Enter a remote command (see “Remote Commands” on
Page 32).
4. When you finish, press 5# to end remote access.
Remote Operation
31
43-3804.fm Page 32 Thursday, July 6, 2000 2:35 PM
Remote Commands
Use these keys on a touch-tone phone or pocket tone dialer to
operate the answering system when you are away from your
home or office. Enter your selection within 10 seconds, or the
system automatically hangs up.
Press
To
1#
Play new messages.
2#
Play all messages.
3#
Delete current message and
skip to the next message.
4#
Repeat previous message.
5#
Stop and exit.
6#
Skip a message.
7#
Turn off /on the system.
8#
Record an OGM.
9#
Record a memo.
Notes: If you do not have CPC service and hang up while the
system is playing back messages, the system might not recognize that you hung up. If someone calls while the system continues playing messages, the caller hears a busy signal. We
recommend that you stop and exit remote commands until the
system beeps once before you hang up.
32
Remote Operation
43-3804.fm Page 33 Thursday, July 6, 2000 2:35 PM
ˆ Troubleshooting
We do not expect you to have any problems with your system,
but if you do, try these suggestions. If the system still does not
operate properly, take it to your local RadioShack store for assistance.
Problem
Remedy
The system records a
busy tone, siren,
beeping, or an operator's voice instead of
a caller's message.
/TIME SET/SKIP to play the next
Press
message.
The system does not
answer calls.
Check all phone line connections.
Make sure the AC adapter is properly connected.
Delete messages.
Press ON/OFF/STOP.
The outgoing message is distorted.
Re-record the OGM, speaking clearly into
the microphone from about 10 inches
away.
Troubleshooting
33
43-3804.fm Page 34 Thursday, July 6, 2000 2:35 PM
Problem
The system does not
respond to remote
commands.
Remedy
Carefully re-enter your remote operation
security code.
Make sure that AC power is restored and
the 9V DC adapter is properly connected
to the system.
Do not enter commands while the system
is playing messages or sounding tones.
ˆ Care
To enjoy your RadioShack Digital Answering System for a long
time:
• Keep the system dry. If it gets wet, wipe it dry immediately.
• Use and store the system only in normal temperature environments.
• Handle the system gently and carefully. Do not drop it.
• Keep the system away from dust and dirt.
• Wipe the system with a damp cloth occasionally to keep it
looking new.
Modifying or tampering with the system’s internal components
can cause a malfunction and might invalidate its warranty and
void your FCC authorization to operate it. If your system is not
performing as it should, take it to your local RadioShack store
for assistance. If the trouble is affecting the telephone lines, the
34
Care
43-3804.fm Page 35 Thursday, July 6, 2000 2:35 PM
phone company can ask you to disconnect your system until
you have resolved the problem.
THE FCC WANTS YOU TO KNOW
In the unlikely event that your system causes problems on the
phone line, the phone company can temporarily disconnect
your service. If this happens, the phone company attempts to
notify you in advance. If advance notice is not practical, the
phone company notifies you as soon as possible and advises
you of your right to file a complaint with the FCC.
Also, the phone company can make changes to its lines, equipment, operations, or procedures that could affect the operation
of your system. The phone company notifies you of these
changes in advance, so you can take steps to prevent interruption of your phone service.
LIGHTNING
Your system has built-in protection circuits to reduce the risk of
damage from surges in phone and power-line current. These
protection circuits meet or exceed FCC requirements. However,
lightning striking the phone line or power lines can damage your
system.
Lightning damage is not common. Nevertheless, if you live in an
area that has severe electrical storms, we suggest that you unplug your system during storms to reduce the possibility of damage.
Care
35
43-3804.fm Page 36 Thursday, July 6, 2000 2:35 PM
Limited One-Year Warranty
This product is warranted by RadioShack against manufacturing defects in material and
workmanship under normal use for one (1) year from the date of purchase from RadioShack company-owned stores and authorized RadioShack franchisees and dealers.
EXCEPT AS PROVIDED HEREIN, RadioShack MAKES NO EXPRESS WARRANTIES
AND ANY IMPLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO
THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED HEREIN.
EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO LIABILITY OR RESPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH RESPECT TO ANY LIABILITY, LOSS OR DAMAGE CAUSED DIRECTLY OR
INDIRECTLY BY USE OR PERFORMANCE OF THE PRODUCT OR ARISING OUT
OF ANY BREACH OF THIS WARRANTY, INCLUDING, BUT NOT LIMITED TO, ANY
DAMAGES RESULTING FROM INCONVENIENCE, LOSS OF TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
In the event of a product defect during the warranty period, take the product and the RadioShack sales receipt as proof of purchase date to any RadioShack store. RadioShack
will, at its option, unless otherwise provided by law: (a) correct the defect by product repair without charge for parts and labor; (b) replace the product with one of the same or
similar design; or (c) refund the purchase price. All replaced parts and products, and
products on which a refund is made, become the property of RadioShack. New or reconditioned parts and products may be used in the performance of warranty service.
Repaired or replaced parts and products are warranted for the remainder of the original
warranty period. You will be charged for repair or replacement of the product made after
the expiration of the warranty period.
This warranty does not cover: (a) damage or failure caused by or attributable to acts of
God, abuse, accident, misuse, improper or abnormal usage, failure to follow instructions, improper installation or maintenance, alteration, lightning or other incidence of excess voltage or current; (b) any repairs other than those provided by a RadioShack
Authorized Service Facility; (c) consumables such as fuses or batteries; (d) cosmetic
damage; (e) transportation, shipping or insurance costs; or (f) costs of product removal,
installation, set-up service adjustment or reinstallation.
This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
RadioShack Customer Relations, 200 Taylor Street, 6th Floor, Fort Worth, TX 76102
We Service What We Sell
RadioShack Corporation
Fort Worth, Texas 76102
12/99
43-3804
07A00
Printed in China