Siemens OpenStage 40 G SIP User guide

Documentation
HiPath 8000
OpenStage 40 OpenStage 40 G
OpenStage Key Module 40
Operating Manual
Communication for the open minded
Siemens Enterprise Communications
www.siemens.com/open
Important information
Important information
Q
For safety reasons, the telephone should only be supplied
with power:
• using the original power supply unit.
Part number: C39280-Z4-C51x (x: 0=EU, 1=US, 2=UK)
or
• in a LAN with PoE (Power over Ethernet), which complies with the IEEE 802.3af standard.
Use only original Siemens accessories. The use of other accessories may be hazardous and will render the warranty
and the CE marking invalid.
Never open the telephone or a key module. Should you encounter any problems, contact the responsible administrator.
Trademarks
The device conforms to the EU directive 1999/5/EC as attested by the CE marking.
All electrical and electronic products should be disposed of
separately from the municipal waste stream via designated
collection facilities appointed by the government or the local authorities.
Proper disposal and separate collection of your old appliance will help prevent potential damage to the environment
and human health. It is a prerequisite for reuse and recycling of used electrical and electronic equipment.
For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service, the shop where you purchased the product or your
sales representative.
The statements quoted above are only fully valid for equipment which is installed and sold in the countries of the European Union and is covered by the directive 2002/96/EC.
Countries outside the European Union may impose other
regulations regarding the disposal of electrical and electronic equipment.
2
Important information
Location of the telephone
•
•
•
•
•
The telephone should be operated in a controlled environment with an
ambient temperature between 5°C and 40°C.
To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear. The optimum speakerphone
distance is 50 cm.
Do not install the telephone in a room where large quantities of dust
accumulate; this can considerably reduce the service life of the telephone.
Do not expose the telephone to direct sunlight or any other source of
heat, as this is liable to damage the electronic components and the
plastic casing.
Do not operate the telephone in damp environments such as bathrooms.
Online documentation
This and other documentation can be found on the Internet at:
http://www.enterprise-communications.siemens.com > Products
> Phones & Clients > (select product) > Downloads.
To view and print documentation in PDF format, you require
Acrobat Reader (free software):
http://www.adobe.com
Technical notes, current information about firmware updates, frequently
asked questions and lots more can be found on the Internet at:
http://wiki.siemens-enterprise.com/
3
Contents
Contents
Important information . . . . . . . . . . . . . . . . . . . . . . . . . .2
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Online documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
General information. . . . . . . . . . . . . . . . . . . . . . . . . . . .9
About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Symbols used in the manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . 10
Single-line telephone/multi-line telephone. . . . . . . . . . . . . . . . . . . . . . . 11
Getting to know your OpenStage phone . . . . . . . . .12
The OpenStage 40//40 G user interface . . . . . . . . . . . . . . . . . . . . . . . .
Ports on the underside of the phone. . . . . . . . . . . . . . . . . . . . . . . . . . .
Using network ports more efficiently . . . . . . . . . . . . . . . . . . . . . . .
OpenStage Key Module 40 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Function keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Audio keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Navigator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Programmable sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Trunk keys (on multi-line phones only). . . . . . . . . . . . . . . . . . . . . . .
Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Idle mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Idle-display view and icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Context-dependent displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Telephony interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Single-line view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Multi-line view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Program/Service menu/Applications menu . . . . . . . . . . . . . . . . . . . . . .
User settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4
12
13
14
15
16
16
16
17
18
19
21
23
23
23
24
26
26
27
28
28
29
31
31
31
32
Contents
Basic functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Secure voice transmission. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . .
Answering a call via the loudspeaker (speakerphone mode) . . . . . .
Answering a call via the headset . . . . . . . . . . . . . . . . . . . . . . . . . . .
Directed Pickup (V1 R4.x and higher) . . . . . . . . . . . . . . . . . . . . . . . . . .
Switching to speakerphone mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Switching to the handset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Open listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Activating/deactivating the microphone . . . . . . . . . . . . . . . . . . . . . . . .
Ending a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Group call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dialing in speakerphone mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
En-bloc dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dialing with a headset connected . . . . . . . . . . . . . . . . . . . . . . . . . .
Redial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Consulting a second party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Switching to the held party (alternating) . . . . . . . . . . . . . . . . . . . . .
Connecting parties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Programming call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Activating/deactivating call forwarding. . . . . . . . . . . . . . . . . . . . . . .
Activating call forwarding for all calls . . . . . . . . . . . . . . . . . . . . . . . .
Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Requesting callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Responding to a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Permitting callback on busy/no reply . . . . . . . . . . . . . . . . . . . . . . . .
Calling back missed calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
33
33
33
34
34
35
36
37
37
38
38
39
40
40
40
40
41
41
42
43
44
45
46
47
49
50
51
51
52
53
54
Programmable sensor keys. . . . . . . . . . . . . . . . . . . . 55
List of available functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Programming programmable sensor keys. . . . . . . . . . . . . . . . . . . . . . .
Programming enhanced functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Feature toggle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using programmable sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . .
Resetting programmable sensor keys. . . . . . . . . . . . . . . . . . . . . . . . . .
55
56
57
58
59
60
5
Contents
Enhanced phone functions. . . . . . . . . . . . . . . . . . . . .61
Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Answering a call with a headset . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deflecting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rejecting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Placing a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Call waiting (second call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Transferring a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CTI calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dialing with the DDS key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dialing a phone number from a list . . . . . . . . . . . . . . . . . . . . . . . . .
Using autodial delay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Local conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Centralized Conference (V1 R3.x or higher) . . . . . . . . . . . . . . . . . . .
Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Editing entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Delete all entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
61
61
61
63
63
64
67
69
72
74
74
74
75
78
78
81
83
83
83
Making calls with multiple lines . . . . . . . . . . . . . . .84
Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accepting calls for the primary line . . . . . . . . . . . . . . . . . . . . . . . . .
Accepting calls for secondary lines . . . . . . . . . . . . . . . . . . . . . . . . .
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Manual trunk seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Automatic trunk seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dial last dialed number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
During calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Making and receiving calls on a single line . . . . . . . . . . . . . . . . . . .
Making and receiving calls with multiple lines. . . . . . . . . . . . . . . . .
Direct station selection keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Calling a station directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Call pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deflecting a call to a DSS station . . . . . . . . . . . . . . . . . . . . . . . . . .
Settings for MultiLine (keyset) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Displaying the line in the "Overview" tab . . . . . . . . . . . . . . . . . . . . .
Setting the time for a delayed ringer . . . . . . . . . . . . . . . . . . . . . . . .
Configuring the "Overview" tab display . . . . . . . . . . . . . . . . . . . . . .
Rollover for a line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6
84
84
84
85
85
86
86
87
87
87
89
89
90
90
91
91
92
93
94
Contents
Privacy/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Deactivating the ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Enabling do not disturb via a key . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Enabling do not disturb via the idle menu . . . . . . . . . . . . . . . . . . . . 96
Allowing "Do not disturb" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
User password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Locking the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Mobility scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Logging on and off at the same phone . . . . . . . . . . . . . . . . . . . . .
Logging on and off at different phones . . . . . . . . . . . . . . . . . . . . .
Logging on and off at the same phone . . . . . . . . . . . . . . . . . . . . . . . .
Logging on to the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Logging off from the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Logging on at different telephones . . . . . . . . . . . . . . . . . . . . . . . . . . .
Logging on with forced logoff at a remote phone . . . . . . . . . . . . .
Logging on with forced, delayed logoff at a remote phone . . . . .
102
102
102
103
103
104
105
105
106
HiPath 8000 functions . . . . . . . . . . . . . . . . . . . . . . . . 108
Feature toggle key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using system call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Call forwarding busy line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Call forwarding don’t answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Call forwarding unconditional. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Call forwarding selective . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Making anonymous calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deactivating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Activating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Temporarily activating anonymous calling for the next call . . . . . .
Temporarily deactivating anonymous calling for the next call . . . .
Creating a list for selective calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
For call acceptance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
For call rejection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Anonymous calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rejecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accepting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using abbreviated dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hunt group functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Making a line busy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Marking the last line in the hunt group chain. . . . . . . . . . . . . . . . .
Access Code table for HiPath 8000 functions . . . . . . . . . . . . . . . . . . .
108
109
109
110
111
112
113
113
113
114
114
115
115
116
117
117
117
118
119
119
120
121
7
Contents
Individual phone configuration . . . . . . . . . . . . . . .122
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusting the display to a comfortable reading angle . . . . . . . . . .
Setting contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contrast for key modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting the time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting the date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting daylight saving time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Automatic daylight saving time . . . . . . . . . . . . . . . . . . . . . . . . . . .
Time display format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Date display format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Volumes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Nonsecure voice communication tone and message (R4.4) . . . . .
Setting the language and country . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selecting a language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Country-specific setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Network information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
122
122
122
123
124
124
124
125
126
127
127
128
128
129
132
133
133
134
135
Web interface (WBM) . . . . . . . . . . . . . . . . . . . . . . . .136
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Calling up the Web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Administrator Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
136
136
136
137
138
Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Contact partner in the case of problems . . . . . . . . . . . . . . . . . . . . . . . 141
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
8
General information
General information
About this manual
This document contains general descriptions of the technical options,
which may not always be available in individual cases. The respective features must therefore be individually defined in the terms of the contract.
If a particular function on your phone is not available to you, this may be
due to one of the following reasons:
• The function is not configured for you or your telephone. Please contact your system support representative.
• Your communications platform does not feature this function. Please
contact your Siemens sales partner for information on how to upgrade.
This user guide is intended to help you familiarize yourself with OpenStage
and all of its functions. It contains important information on the safe and
proper operation of your OpenStage phone. These instructions should be
strictly complied with to avoid operating errors and ensure optimum use of
your multifunctional telephone in the network.
These instructions should be read and followed by every person installing,
operating or programming an OpenStage phone.
For your own protection, please read the section dealing with safety
in detail. Follow the safety instructions carefully in order to avoid endangering yourself or other persons and to prevent damage to the
unit.
This user guide is designed to be simple and easy to understand, providing
clear step-by-step instructions for operating your OpenStage phone.
Administrative tasks are dealt with in a separate manual. The Quick Reference Guide contains quick and reliable explanations of frequently used
functions.
Symbols used in the manual
Operations and settings that can be made both at the phone and over the
Web interface are indicated by an icon and page reference.
V
z
is a reference to an operation or setting performed directly on the
phone
is a reference to an operation or setting performed via the Web
interface
9
General information
Service
The Siemens service department can only help you if you experience problems or defects with the phone.
Should you have any questions regarding operation, your specialist
retailer or network administrator will gladly help you.
For queries regarding connection of the telephone, please contact
your network provider.
If you experience problems or defects with the phone, please dial the service number for your country.
Intended use
The OpenStage phone is a desktop unit designed for voice transmission
and for connection to the LAN. It can also be used as a workstation device.
Any other use is regarded as unauthorized.
Telephone type
The identification details (exact product designation and serial number) of
your telephone can be found on the nameplate on the underside of the
base unit. Specific details concerning your communications platform can
be obtained from your service technician.
Please have this information ready when you contact our service department regarding faults or problems with the product.
Speakerphone quality and display legibility
•
•
10
To ensure good speakerphone quality, the area in front of the telephone
(front right) should be kept clear.
The optimum handsfree distance is 20 in. (50 cm).
Proceed as follows to optimize display legibility:
– Turn the phone to tilt the display. This ensures you have a frontal view
of the display while eliminating light reflexes.
– Adjust the contrast as required Æ page 122.
General information
Single-line telephone/multi-line telephone
Your OpenStage 40/40 G is a "multi-line telephone". This means that multiple lines can be configured, which is not the case with single-line phones.
Each line is assigned an individual phone number which you can use to
make and receive calls.
The programmable sensor keys function as line keys on multi-line phones
Æ page 19.
The "Overview" tab on the telephony interface provides information about
the lines configured on your phone and the current status of each line
Æ page 27.
A number of specific features must be considered when using a multi-line
phone to make and receive calls Æ page 84.
11
Getting to know your OpenStage phone
Getting to know your OpenStage phone
The following sections describe the most frequently used operating elements and the displays on your OpenStage phone.
The OpenStage 40//40 G user interface
8
2
3
4
5
6
7
1
12
1
You can make and receive calls as normal using the handset.
2
The graphic display permits intuitive operation of the phone
Æ page 23.
3
You can customize your telephone by assigning phone numbers and
functions to the programmable sensor keys Æ page 23.
4
You can use function keys when conducting a call to access frequently used functions (such as, Disconnect) or to open the Program/Service menu and mailbox Æ page 16.
5
Audio keys are also available, allowing you to optimally configure
the audio features on your telephone Æ page 16.
6
The 5-way navigator is a convenient navigation tool Æ page 17.
7
The keypad can be used to enter phone numbers and text
Æ page 21.
8
Incoming calls are visually signaled via the call display.
Getting to know your OpenStage phone
Ports on the underside of the phone
Power supply unit
PC
Network switch
Headset
Key module
Handset
Properties of your OpenStage 40/40 G
OpenStage 40
LCD-Display, 40 x 6 characters
Illuminated display
Programmable sensor keys
Full-duplex speakerphone function
Headset
10/100 Mbps Ethernet-Switch Æ page 18
1000 Mbps Ethernet-Switch Æ page 18
Interface for key modules
Wall mounting
;
;
6
;
;
;
-
;
;
40 G
;
;
6
;
;
-
;
;
;
13
Getting to know your OpenStage phone
Using network ports more efficiently
OpenStage 40 has a built-in 10/100 Mbps Ethernet switch.
OpenStage 40 G has a built-in 1000 Mbps Ethernet switch.This means
that you can connect a PC to the LAN directly via the phone.
Network switch
OpenStage 40/40 G
PC
Using this connection option saves one network port for each switch used
and requires fewer or shorter network cables when arranged correctly.
14
Getting to know your OpenStage phone
OpenStage Key Module 40
The OpenStage Key Module 40 is a key module attached to the side of the
phone that provides 12 additional illuminated, programmed sensor keys.
You can assign and use these sensor keys according to your needs, in the
same way as the keys on the telephone Æ page 18.
You can attach up to two OpenStage Key Module 40 to your
OpenStage 40.
Other technical explanations, safety notices, and installation instructions can be found in the relevant documentation. You can download
these from the Internet at http://www.siemens.com/enterprise >
"Downloads" > "Installation Guides".
15
Getting to know your OpenStage phone
Keys
Function keys
Key Function when key is pressed
s End (disconnect) call.
, Open redial list
r Activate/deactivate forwarding
LED display
none
none
Red: Call forwarding is
activated
N Open Program/Service menu
Red: Menu is active
O View messages Æ page 28.
Red: New voicemail
Æ page 31
Audio keys
Key Function when key is pressed
p Activate/deactivate microphone (also for speakerphone mode).
o Activate/deactivate headset.
- Decrease the ring, handset, and loudspeaker volume.
n Activate/deactivate loudspeaker for speakerphone mode and
open listening.
+ Increase the ring, handset, and loudspeaker volume.
16
Getting to know your OpenStage phone
Navigator
Before using the telephone, remove the protective covering from
the navigator surface.
With this control, you can manipulate most of your phone’s functions as
well as its displays.
Operation
Functions when key is pressed
Press c
Press a
•
•
•
•
Call up the context menu
Perform action
Go down a level
Call up the context menu in the idle
display
•
•
Short press: Go up a level
Long press (held down): Go back to
the first level
Extended long press: Return to idle
mode
Cancel function
Quit the context menu
In input fields:
Delete character to the left of the
cursor
•
•
•
•
Press d
Press b
Press the i key.
•
•
•
Scroll downwards
Select element below
Long press (held down): Jump to
the end of the list/menu
•
•
•
Scroll upwards
Select element above
Long press (held down): Jump to
the start of the list/menu
•
•
•
Confirm input
Perform action
Call up the context menu
17
Getting to know your OpenStage phone
Programmable sensor keys
Your OpenStage 40 telephone features six programmable lit sensor keys.
Increase the number of programmable sensor keys by connecting a
key module Æ page 15.
Mirea, Ch.
Level 2
Touch the key briefly to activate the programmed function or dial the stored
number Æ page 59.
Press and hold down the key to open a menu for programming it
Æ page 56.
Only for repdial keys can you also program the second level for direct destination selection.
You can label these keys with internal and external phone numbers or frequently used functions (platform-dependent; please contact the responsible administrator).
The configured phone number or function name is displayed next to the
key.
The status of a function is shown by the LED on the corresponding sensor
key.
Meaning of LED displays on function keys
LED
Meaning of function key
S Off
The function is deactivated.
R On
The function is activated.
T Flashing1 The function is in use.
[1] In this manual, flashing sensor keys are identified by this icon, regardless of the flashing interval. The flashing interval represents different statuses, which are described in detail in
the corresponding sections of the manual.
18
Getting to know your OpenStage phone
Trunk keys (on multi-line phones only)
The programmable sensor keys on multi-line phones function as trunk
keys. Each key programmed with the "Line" function is handled as a line.
This means up to six lines can be configured.
A distinction is drawn here between primary, secondary and phantom
lines. Each of these line types can be used on a private or shared basis
Æ page 19.
Primary line
All multi-line telephones have a primary line. This line can be reached in the
usual manner via your public phone number. Incoming calls are signaled on
this line.
To avoid conflict between individual multi-line phones, the functions
"Do not disturb" and "Call forwarding" can only be used for the primary line.
Secondary line
The secondary line on your phone is used as a primary line by another subscriber in the LAN. Your primary line, which is configured on another telephone in the LAN, simultaneously functions as the secondary line on that
telephone.
Phantom line
Phantom lines are not used as primary lines by any telephones in the LAN.
Phantom lines are established when the number of lines provided by a
communications system exceeds the number of available telephones.
Line utilization
• Private line: A line that is used by a single telephone. This line cannot
be used as a secondary line by another telephone.
• Shared line: A line that is configured on multiple telephones. The line
status (if configured) is displayed in the "Overview" tab for all telephones that share this line. If, for example, a shared line is being used
by a telephone, a status message indicating that this line is busy is displayed on all other telephones.
• Direct call line: A line with a direct connection to another telephone.
The line status is indicated by the LED in addition to the display in the
"Overview" tab Æ page 27.
19
Getting to know your OpenStage phone
LED display
LED
S
Explanation
Not lit
The phone is in idle mode.
Flashing
•
•
Incoming call on the line (Æ page 84)
"Hold reminder" is activated (Æ page 65)
Flickering
•
•
Outgoing call on the line
The incoming call was prioritized and selected in accordance with the "Automatic line selection for incoming calls" option
T
Fast blinking The line is on "Hold".
R
20
Blinking
Call forwarding is activated.
Illuminated
The line is busy.
Getting to know your OpenStage phone
Keypad
You can only use the digits 1 to 9 and 0 as well as the * and # characters
when dialing a number. The h navigation key is used to delete from right
to left.
In cases where text input is possible, you can use the keypad to input text,
punctuation and special characters in addition to the digits 0 to 9 and the
hash and asterisk symbols. To do this, press the numerical keys repeatedly.
Example: To enter the letter "h", press the number 4 key on the keypad
twice. When entering the text, all available characters for this key are displayed. After a short while, the character in focus is displayed in the input
field.
To speed up the input, you can confirm your entry by pressing "g"
on the navigator after you have selected the required character.
To enter a digit in an alphanumerical input field, press the relevant
key and hold it down. You no longer need to scroll through the entire
list of possible characters.
Character overview (depends on the current language setting)
Key
1x
2x
1 ]
2 a
3x
4x 5x 6x
1
b
c
2
e
f
3
4 g
h
i
4
j
k
l
5
n
o
6
ö
q
r
s
7
u
v
8
ü
9 w
x
y
z
9
(
2
3 d
5
6 m
7 p
8 t
ä
ß
0 0
1
[1] Next letter in upper case (active for maximum one second)
[2] Switch to digit input
) .
,
?
!
’
"
-
(
) @
/
:
_
21
Getting to know your OpenStage phone
Multi-function keys
Key Function during text input
Function when held down
) Write special characters
Deactivate the ring tone
( Switch between upper and Activate the telephone lock
lower case
Alphabetic labeling of dial keys is useful when entering vanity numbers
(letters associated with the phone number’s digits as indicated on the telephone spell a name; e.g. 0700 - PATTERN = 0700 - 7288376).
Text editor
A function menu appears under the character selection field in certain situations (such as, when labeling programmable sensor keys). You can enter
punctuation marks and special characters and switch between the entry of
alphanumeric characters in lower and upper case and straightforward digit
entry.
You can select further editor functions via the navigator:
• OK – Confirm and terminate the entire input
• Cancel – Cancel your entries without saving
• Mode: Setting with the key (
– 123 (# -> ABC) – Numerical entry
– ABC (# -> Abc) – Upper-case characters
– Abc (# -> abc) – Initial character upper case
– abc (# -> 123) – Lower-case characters
• Move cursor left to add or delete characters
• Move cursor right to add or delete characters
• Copy – Copy a visible character string
• Paste – Insert a copied a character string at a cursor position
22
Getting to know your OpenStage phone
Display
Your OpenStage 40 comes with a tilt-and-swivel black-and-white LCD display. Adjust the tilt and contrast to suit your needs.
Idle mode
If there are no calls taking place or settings being made, your
OpenStage 40 is in idle mode.
Status bar
10:29 am
Mon 17.11.06
Level 2
Mirea, Ch.
S
07
Toussaint.
Rüscher
Programmable sensor
key list Æ page 23
Context-dependent
displays Æ page 24
Stahl, Ing
01234567
Iller, Zin
Own phone number
The left area contains the status bar on the first line and is followed by a
five-line field for comprehensive context-specific displays. The right area is
used for labeling the programmable sensor keys.
Idle-display view and icons
The time, weekday, and date are displayed in the status bar.
In addition, different icons represent different situations and switches:
Icon
Explanation
The ring tone is deactivated.
The "Do not disturb" function is activated.
The phone lock is activated.
A mobile user is logged on to the telephone
The microphone is deactivated.
23
Getting to know your OpenStage phone
Context-dependent displays
Depending on the situation at hand, the graphic display on your OpenStage
phone displays different content, to which you can respond intuitively.
Information on actual events
The following icons appear centered on the display when your phone is idle
and signal current properties or events.
Example: You missed two calls in your absence.
02
You have two new voice messages that you can open by pressing O
Æ page 28.
Icons for events
Icon
Explanation
Callback requests are active.
You received new voice messages.
New entries have been added to the call lists.
Local call forwarding is active.
Context menus
An arrow beside a selected entry indicates the existence of a context
menu that you can open by pressing the i or g buttons on the navigator
(Æ page 17). The range of functions available is situation-specific.
Consultation
Hold
Blind transfer call
Disconnect
24
1st entry
(selected on callup)
Selected entry
Getting to know your OpenStage phone
Idle display context menu
The following functions (where released) can be accessed by pressing the
right key on the navigator:
Redial {1} 1234
Ringer off
Do not disturb off
Mobile logon
Cancel call backs
First entry (selected when you call
up the menu, if you have already
dialed a phone number)
Selected entry
Only available when configured to support mobility
Pop-up menus
In many operating situations, suitable functions or information is offered in
an automatic pop-up window.
Example: You set up a consultation call. The pop-up menu opens and offers
suitable functions for selection with the navigator.
012345|
Level 2
Dial
Mirea, Ch.
Redial {1}
Toussaint.
Retrieve held call
Rüscher
Stahl, Ing
Iller, Zin
A pop-up window automatically closes as soon as you have performed an
action.
To suppress information pop-up windows, press i on the navigator.
25
Getting to know your OpenStage phone
Telephony interface
Single-line view
Additional information is displayed in the telephony interface when your
phone rings, when you dial a number or during a call, for instance.
The same information is available on multi-line telephones for the
selected line in the "Overview" tab.
Example:
Icon indicating call status
Smith Michael
{ 3:16
08912345678
Call duration
Current call(s)
Consultation
Hold
Blind transfer call
Context menu with situationspecific options
Icons for frequent call states
Icon
Explanation
The call is active
The call has been disconnected
You have placed the call on hold (e.g. consultation hold).
Your call partner has placed the call on hold
{
The voice connection is secure.
}
The voice connection is not secure.
Detailed descriptions of the various functions can be found in the
sections "Basic phone functions" Æ page 33 and "Enhanced phone
functions" Æ page 61.
26
Getting to know your OpenStage phone
Multi-line view
Two tabs are displayed on the telephony interface:
• "[My phone]" tab – represents the primary line or the line view of a selected line Æ page 26
• "Overview" tab – configurable overview of the secondary lines
Æ page 19
To access the menu: Press the h key.
Example:
Overview
Level 2
[My phone] g
Line 1
Bohr, Niels
My phone
Line busy
Line 1
Line 2
Line key labeling
Line 2
Line status
Line name
Status icon
The status icons provide information about the state of the relevant line.
Icon
Explanation
Call for the corresponding line.
Call from a DSS line.
Call for a line with suppressed ring tone Æ page 94.
"Hold reminder" is activated Æ page 65.
The line is currently not available.
The line is busy.
Please note the LED displays for the line keys Æ page 20.
27
Getting to know your OpenStage phone
Messages
Depending on the type and configuration of your communications platform
(contact the relevant administrator), messages from services such as
HiPath Xpressions can be displayed in this list.
When new messages are received, a message appears (Æ page 24) on
the idle display and the LED on the O (Æ page 16) key lights up.
To access the menu: Press the O key and use the navigator to select
and confirm the relevant submenu.
Calls
Messages
Calls
Voicemail
You will find voicemails in the Messages directory.
Messages Directory:
The following default entry appears in the list: Voice mail
Voice mail
No new messages
Alternative call: Hold down the O key.
If your system is appropriately configured (contact the relevant administrator), you can call the voice mailbox directly and immediately play back the
messages saved.
28
Getting to know your OpenStage phone
Calls
When you select the CallLog option in the Records menu, you will receive
a list of missed calls immediately, if there are new missed calls. After this,
you can navigate to the CallLog menu by scrolling up/down.The following
calls and call attempts are recorded as call lists in the CallLog menu:
CallLog
Missed
Dialled
Received
Forwarded
The number of missed calls and unchecked calls is shown on the idle display.
Call lists
All calls to your phone are timestamped and logged in consecutive order
in the call lists.
Each call list may contain up to 30 entries. Once this limit is reached, the
oldest entry in the log is deleted.
Multiple calls from the same number are only listed once. The number of
call attempts is logged in the "Details" context menu as well as in the
"Missed" log on the list display.
The list contains the phone number as well as the time of the last call.
Callers with suppressed numbers are listed as "Unknown" in the call
lists.
Only calls to the primary line are received on multi-line phones
(Æ page 11).
29
Getting to know your OpenStage phone
Example of the Missed call list:
Missed
Options g
(Busch, Wilhelm
11178
(Benz, Karlg
235689
(Lessing, Ephraim
2568900
Time of call
12:11
(2)
Number of call attempts
10:25
Selected new entry with
context menu
(1)
7:22
Old entry
(1)
Call list options
You can select the following function in the Options context menu:
Delete all Æ page 83
Entry-specific context menu
You can select the following functions for an individual entry:
• Dial Æ page 74
• Details Æ page 83
Call attempts with date and time (up to ten can be saved)
• Delete Æ page 83
30
Getting to know your OpenStage phone
Program/Service menu/Applications menu
You can make local settings here and use this menu to navigate to the
password-protected administration area.
To access the menu: Press the N key and use the navigator to select
and confirm the relevant menu.
User settings
You can adjust local settings for your User using the "OpenStage" menu.
User
Date and time
Audio
Settings for the user
Password-protected administration area
Settings
You can specify call-related settings in the "User" menu. This menu contains several options for customizing the appearance of your telephone.
Select one of the following menus with the navigator (Æ page 17):
• "Date and time" Æ page 124
• "Audio" Æ page 128
• "Configuration" for instance Æ page 62 or Æ page 79
• "Phone" Æ page 55 Æ page 122
• "Locality" Æ page 124
• "Security" Æ page 98
• "Network information" Æ page 32
• "Reset" Æ page 60
31
Getting to know your OpenStage phone
Network information
Information about the IP address of the phone and HTML address of the
Web interface.
V View information on the phone Æ page 135
Contact your administrator or refer to the OpenStage Administration Manual for more on the network information values listed here.
Administration
You can access the administration area via the "Admin" function and by entering the administration password.
Refer to the administration manual supplied with your phone for more detailed information on this topic.
During a software update, the phone must not be disconnected
from the power supply unit, the LAN line or the phone line.
An update action is indicated by messages on the display and/or by
flashing LEDs.
32
Basic functions
Step by Step
Basic functions
Please read carefully the introductory chapter
"Getting to know your OpenStage phone"
Æ page 12 before performing any of the steps
described here on your phone.
Secure voice transmission
Prerequisite: The secure voice communication option
must be activated by your administrator.
If you call a party or receive a call from a party over a secure connection, a padlock icon 1 appears on the other
party’s row on your graphic display. If desired, a brief
alerting tone and a window with the message "Call not
encrypted" will indicate that a secure call has become
insecure (see Æ page 132).
Answering a call
Your OpenStage phone rings with the tone signal set
when an incoming call is received. The call is also visually signaled on the call display.
If transmitted, calling party information (name, phone
number) appears on the graphic display.
An incoming call will interrupt any ongoing telephone setting operations. When the call ends,
you can press the N key to return to the point
in the menu structure where you were interrupted.
Answering a call via the handset
The phone is ringing. The caller is displayed.
^ Lift the handset.
if nec. +- Set the call volume.
1.
Closed for secure or open for nonsecure voice communication
33
Basic functions
Step by Step
Answering a call via the loudspeaker
(speakerphone mode)
The phone is ringing. The caller is displayed.
The pop-up menu opens:
Select and confirm the option shown. The n key
lights up.
Accept?
or
n Press the key shown. The key lights up.
The speakerphone function is activated.
if nec. +- Set the call volume.
Suggestions for using speakerphone mode:
• Tell the other party that speakerphone mode is active.
• Adjust the call volume while speakerphone mode is
active.
• The ideal distance between the user and the phone
in speakerphone mode is 50 cm.
Answering a call via the headset
Prerequisite: A headset is connected.
The phone is ringing. The audio key o flashes.
o Press the key shown.
if nec. +- Set the call volume.
34
Basic functions
Step by Step
Directed Pickup (V1 R4.x and higher)
If the phone of a colleague who is absent rings, you can
pick upthe call.
Prerequisite: You know the internal phone number of
this colleague, and the function is provided for you in
the HiPath 8000.
The phone of a colleague rings.
Gezielte Übernahme
Select this option from the contect menu and confirm.
resp.
^ Replace the handset.
or
n Press the key shown.
Gezielte Übernahme
Select and confirm.
j Enter the internal call number of the phone in question
and confirm. You are connected to the caller either via
handset or in speakerphone mode.
35
Basic functions
Step by Step
Switching to speakerphone mode
Make note of the two different processes and activate, if necessary, your preferred setting
Æ page 131.
Prerequisite: You are conducting a call via the handset
and the microphone and loudspeaker functions have
been activated by administrator.
Standard mode
n and \ Hold down the key and replace the handset. Then release the key and proceed with your call.
US mode
If the country setting is set to US, you do not have to
hold down the loudspeaker key when replacing the
handset to switch to speakerphone mode.
n Press the key shown.
\ Replace the handset. Proceed with your call.
{ or }
36
If voice communication is secure, a closed padlock icon will appear on the graphic display, if
voice communication is not secure, an open padlock icon will appear on the graphic display (see
also Æ page 33)
Basic functions
Step by Step
Switching to the handset
Prerequisite: You are conducting a call in speakerphone mode.
^ Lift the handset.
n The key shown goes out.
Open listening
You can let other people in the room join in on the call.
Let the other party know that you have turned on the
loudspeaker.
Prerequisite: You are conducting a call via the handset.
Activating
n Press the key shown.
Deactivating
n Press the lit key.
Switching to speakerphone mode
n \ Hold down the lit key and replace the handset.
37
Basic functions
Step by Step
Activating/deactivating the microphone
You can temporarily deactivate the microphone on your
handset to prevent the other party from overhearing a
conversation, for instance, with a colleague in the same
room.
Prerequisite: You are conducting a call.
Deactivating the microphone
p Press the key shown.
Activating the microphone
p Press the lit key.
Ending a call
s Press the key shown.
or
Disconnect?
Select and confirm the option shown in the connections’s context menu.
or
\ Lit key pressed
or In speakerphone mode
n Press the lit key.
38
Basic functions
Step by Step
Group call
Your administrator can incorporate multiple telephones
in a call pickup group. If your telephone belongs to a
pickup group, you can also accept calls intended for other members of the group.
Your administrator may have made the following settings for group calls:
• The call is displayed on the phone but not signaled
audibly.
• The call is displayed on the phone and signaled by a
set ringtone.
• The call is displayed on the phone and only signaled
by an alerting tone.
• The group call can be picked up both by lifting the
handset and via the "Pickup call" menu option.
• The group call be picked up via the "Pickup call"
menu option but not by just lifting the handset.
• A key is programmed for call pickup.
A group call is waiting and is indicated on the display by
Pickup: Caller
for: Party
Picking up a group call
The pop-up menu opens:
Pickup call?
Confirm.
or
^ Lift the handset (only if the appropriate function is set
by your administrator)
or
R Press the sensor key programmed with the "Call pickup"
function (if configured). The speakerphone function is
activated.
Ignoring a group call
Ignore?
Select and confirm the option shown. The phone stops
signaling the group call.
39
Basic functions
Step by Step
Making calls
If you are using a dial plan and "Immediate dialling" is set
Æ page 76, dialing is automatically performed as soon
as the character string entered matches an entry in the
dial plan.
If you selected the option "Busy When Dialing"
Æ page 77, you will not be interrupted by an incoming call. In this case, the caller hears the busy
signal.
Off-hook dialing
^ Lift the handset.
j Enter the station number.
or In the pop-up menu:
Redial {1} S. Hawking
Select and confirm the option shown.
The connection is set up as soon as your input in complete.
Dialing in speakerphone mode
j Enter the station number. Use the navigator Æ page 17
to correct entries as necessary.
n The speaker key lights up.
The party you are calling answers via loudspeaker. You
can also use speakerphone mode.
En-bloc dialing
j Enter the station number. Use the navigator Æ page 17
to correct entries as necessary.
^ Lift the handset.
or
n Press the key shown.
or In the pop-up menu:
Dial
Confirm.
The connection is set up.
40
Basic functions
Step by Step
On-hook dialing
n Press the key shown.
j Enter the station number.
or In the pop-up menu:
Redial {1} S. Hawking
Select and confirm the option shown.
The connection is set up as soon as your input in complete.
Dialing with a headset connected
Prerequisite: The headset is connected.
j Enter the station number.
o The headset key lights up.
The connection is set up as soon as your input in complete.
41
Basic functions
Step by Step
Redial
Redialing from the call list
Only calls to the primary line are received on
multi-line phones (Æ page 11).
, Press the key shown.
You are automatically directed to the Dialled list in the
CallLog menu.
Niels, Bohr
07:06 am
Select and confirm the entry you want.
The phone number associated with the list entry is dialed.
Redialing from the pop-up menu
^ Lift the handset.
or
n Press the key shown.
Redial {1} S. Hawking
Select and confirm the option shown.
The last phone number entered is dialed.
Redialing from the idle menu
Redial {1} S. Hawking
Select and confirm from the idle display context menu
(Æ page 25). The last phone number entered is dialed.
{ or }
42
If voice communication is secure, a closed padlock icon will appear on the graphic display, if
voice communication is not secure, an open padlock icon will appear on the graphic display (see
also Æ page 33)
Basic functions
Step by Step
Consulting a second party
You can call a second party while a call is in progress.
The connection to the first party is placed on hold.
Prerequisite: You are conducting a call.
Consult
Select and confirm the option shown in the connections’s context menu.
j Call the second party.
Ending a consultation call
Disconnect & return
Select and confirm the option shown in the second party’s context menu.
The consultation call is disconnected. The call with the
first party is resumed.
Ending the first call
Disconnect
Select and confirm the option shown in the first call’s
context menu.
The connection to the second party remains active.
If the called party does not answer
In the pop-up menu:
Disconnect & return
Select and confirm the option shown.
The call with the first party is resumed.
43
Basic functions
Step by Step
Switching to the held party (alternating)
Prerequisite: You are conducting a consultation call.
Alternate?
Select and confirm the option shown in the connection’s context menu.
It does not matter which context menu is open
when alternating. The "Alternate" function appears in both menus (active and passive connection).
You can switch back and forth between two subscribers by repeatedly selecting and confirming
"Alternate".
Ending an alternate operation
Disconnecting the held call:
Disconnect?
Select and confirm the option shown in the held connection’s context menu.
The held call is disconnected. The active call continues.
Disconnecting the active call:
Disconnect & return?
44
Select and confirm the option shown in the active connection’s context menu.
The active call is disconnected. The held call remains on
hold and can be managed via the context menu.
Basic functions
Step by Step
Connecting parties
You can connect the first party with the party you consulted, clearing down your connection to both parties in
the process.
Prerequisite: You are conducting a consultation call
Æ page 43 and call joining must be allowed Æ page 45.
Complete Xfer?
Select and confirm the option shown in the active connection’s context menu.
The active and held calls are joined. The active call and
the consultation call are cleared down.
or Connect by hanging up
] or n Replace the handset or, if you are in speakerphone
mode, press the loudspeaker key. The other two parties
are now connected to one another.
Allowing call joining
z You can also configure this setting via the Web interface
Æ page 136.
N Press the key shown.
User
Confirm.
if nec. j Enter and confirm the User password.
Configuration
Select and confirm the option shown.
Connected calls
Select and confirm the option shown.
Allow call joining
Select and confirm the option shown.
Yes
Select and confirm the option shown in the context
menu.
Save & Exit
Confirm.
45
Basic functions
Step by Step
Call forwarding
HiPath 8000 also supports system-based call forwarding. These functions are described on
Æ page 108.
You should never combine phone-based call
forwarding with system-based call forwarding in
HiPath 8000.
You can forward calls for your phone to another phone.
On multi-line telephones (Æ page 11), you can
only configure call forwarding for the primary
line.
Three forwarding conditions can be programmed in the
forwarding menu:
• All Calls
• Busy
• No reply
Because of its direct impact, "All Calls" call forwarding
has the highest priority followed by "No reply" and
"Busy".
If active, "All Calls" call forwarding is indicated on the
graphic display when the phone is idle.
Forwarded calls can be logged in a call list (see
Æ page 29).
There are three Destination options in the Edit call forwarding menu. These destination options are assigned
to the forwarding types.
All calls (off/on)
Destination
Busy (off/on)
Destination
No reply (off/on)
Destination
One phone number may already be assigned to each
destination. The destination option could then be Destination 12345, for instance.
46
Basic functions
Step by Step
Programming call forwarding
Configuring destination phone numbers for call forwarding
You can configure up to five destination phone numbers
for call forwarding. These destination phone numbers
can then be assigned different forwarding types. You
can then enable one of the forwarding types
(Æ page 49).
r Press the key shown.
The pop-up menu opens:
Edit call forwarding
Select and confirm the option shown.
An overview of call forwarding settings appears.
You can also enter the call forwarding settings via
the user menu (Æ page 63).
Destination
Select the destination option for one of the following
forwarding types:
• All calls
• Busy
• No reply
Confirm the destination selected.
You can use each of the three Destination options to save destination phone numbers for the
relevant forwarding type.
Edit favourites
Select and confirm the option shown in the context
menu.
Destination 1
Select and confirm the option shown.
j Enter and confirm the destination phone number.
Define additional destination phone numbers for destination 2 to 5, as necessary.
Save & Exit
Select and confirm the option shown.
47
Basic functions
Step by Step
Assigning a destination phone number to a call
forwarding type
r Press the key shown.
The pop-up menu opens:
Edit call forwarding
Select and confirm the option shown.
An overview of call forwarding settings appears.
Destination
Select the destination option for one of the following
forwarding types:
• All calls
• Busy
• No reply
Confirm the destination selected.
08972228596
Select and confirm a destination number from the list.
Save & Exit
Select and confirm the option shown.
Defining the ring duration before call forwarding on
no reply
You can define how often the phone should ring before
the "No reply" form of call forwarding activates.
This settings is available only if the administrator
has deactivated the function "Server features".
z You can also configure this setting via the Web interface
Æ page 136.
Prerequisite: The phone is idle.
r Press the key shown.
The pop-up menu opens:
Edit call forwarding
Select and confirm the option shown. An overview of
call forwarding settings appears.
Duration
Select and confirm the option shown.
j Enter a value for the duration.
Save & Exit
48
Select and confirm the option shown.
Basic functions
Step by Step
Activating/deactivating call forwarding
z You can also configure this setting via the Web interface
Æ page 136.
Prerequisite: At least one destination phone number is
programmed (Æ page 48).
r Press the key shown.
The pop-up menu opens:
Edit call forwarding
Select and confirm the option shown.
An overview of call forwarding settings appears.
All calls
Select and confirm the option shown.
or
Busy
Select and confirm the option shown.
or
No reply
Select and confirm the option shown.
On
Select and confirm "On" or "Off" in the context menu.
Save & Exit
Select and confirm the option shown.
49
Basic functions
Step by Step
Activating call forwarding for all calls
Use the r function key to activate call forwarding for
all calls.
Prerequisite: There is at least one forwarding destination programmed Æ page 47.
r Press the key shown.
The pop-up menu opens:
Select and confirm the option shown. The r key
lights up. Call forwarding is activated.
Accept
If the phone is idle, the call forwarding icon K appears
on the graphic display with the destination phone number.
Deactivating call forwarding for all calls
r Press the lit key.
The pop-up menu opens:
The pop-up menu disappears after around five seconds
and the r key goes out.
or
Accept
50
Select and confirm the option shown.
Call forwarding is deactivated.
Basic functions
Step by Step
Callback
You can request a callback if the station called is busy or
if nobody answers.
You receive a callback when the other party’s line becomes free.
This option must be activated by your administrator.
On multi-line telephones Æ page 11, only the
callback requests for your primary line are
logged.
Requesting callback
Prerequisite: The station called is busy or nobody answers.
In the pop-up menu:
Call back?
Select and confirm the option shown.
Deleting callback requests
You can delete scheduled callback requests if you no
longer need to return a call, for example, at the end of
the working day.
Prerequisite: At least one callback was requested.
Cancel call backs?
Disconnect?
Select and confirm the option shown in the idle display
(Æ page 25) context menu.
m
Confirm in the pop-up menu. All callback requests are
deleted.
51
Basic functions
Step by Step
Responding to a callback
Prerequisite: A callback was requested. Your phone
rings and station information appears on the graphic display with the callback icon.
The pop-up menu opens:
Accepting a callback
Accept?
Select and confirm the option shown.
Rejecting a callback
Reject?
Select and confirm the option shown.
The callback request is deleted. The caller hears the
busy signal. The caller’s phone number is added to the
missed calls list.
Forwarding a callback
Deflect
Select and confirm the option shown.
j Enter and confirm the phone number.
52
Basic functions
Step by Step
Permitting callback on busy/no reply
z You can also configure this setting via the Web interface
Æ page 136.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Configuration
Select and confirm the option shown.
Outgoing calls
Select and confirm the option shown.
Callback: busy
Select and confirm the option shown.
or
Callback: no reply
Select and confirm the option shown.
Yes
Select and confirm the option shown in the context
menu.
Save & Exit
Select and confirm the option shown.
53
Basic functions
Step by Step
Calling back missed calls
Calls received while you are absent are indicated by a
message on the idle display (Æ page 24). The O
function key also lights up.
Missed calls are logged in the missed calls list. This list
provides information on the missed call and lets you call
back the number directly (call lists, see also Æ page 29).
On multi-line telephones Æ page 11, only the
calls missed on your primary line are logged.
O Press the key shown.
CallLog
Select and confirm the option shown.
Missed
Select and confirm the option shown.
Niels, Bohr
54
20.05
10:06
Select and confirm the appropriate list entry. The phone
number associated with the list entry is dialed.
Programmable sensor keys
Step by Step
Programmable sensor keys
The phone features a range of functions that can, if required, be stored on programmable sensor keys.
The phone comes with six programmable sensor keys,
all of which can be programmed on two separate levels.
The "Shifted" programmable sensor key, which allows
you to switch between the two programmable sensor
key levels, is preassigned. This programmable sensor
key should be maintained where possible so you can
switch between the two programmable sensor key levels.
The labels for the programmable sensor keys are displayed on the right side of the display.
The programmable sensor keys can also be programmed via the Web interface (Æ page 136).
List of available functions
1. Unallocated
2. Selected dialling
3. Repeat dialling
4. Forward all calls
5. Forward no reply
6. Forward busy
7. Ringer off
8. Hold
9. Alternate
10. Blind transfer call
11. Transfer call
12. Deflecting
13. Shift
14. Conference
15. Headset
16. Do not disturb
17. Group pickup
18. Repertory dial
19. Feature toggle
20. Mobility
21. Directed.Pickup
22. Callback
23. Cancel callbacks
24. Consultation
25. Call Waiting toggle
26. Immediate ring
55
Programmable sensor keys
Step by Step
Programming programmable sensor
keys
S Press the sensor key you want to program until the field
opens. The programmable sensor key lights up.
z You can also configure this setting via the Web interface
Æ page 136.
or You can also program keys via the user menu.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Phone
Select and confirm the option shown.
Program keys
Select and confirm the option shown. You are prompted
to press the key you wish to program.
S Press the sensor key you want to program until the field
opens. The programmable sensor key lights up.
Normal
Select and confirm the option shown to program the
first level.
or
Shifted
Select and confirm the option shown to program the
second level.
Do not disturb
Select and confirm the required function in the list
(for instance, Do not disturb).
Label
Select and confirm the option shown if you want to
change the label on the graphic display.
j Enter and confirm the label you want.
Save & Exit
56
Select and confirm the option shown.
Programmable sensor keys
Step by Step
Programming enhanced functions
Repertory dial
S Press the sensor key you want to program until the field
opens. The programmable sensor key lights up.
z You can also configure this setting via the Web interface
Æ page 136.
Normal
Select and confirm the option shown to program the
first level for instance.
Repertory dial
Select and confirm the function in the context menu.
Label
Select and confirm the option shown if you want to
change the label on the graphic display.
j Enter and confirm the label you want.
Setting
Select and confirm this option to enter a destination
phone number.
j Enter and confirm a stations’s destination phone number.
You can select and insert special characters in the dialing sequence:
« Clear call
~ Make consultation
» Make normal call
¬ Pause
The pop-up menu also offers the following functions:
• Move cursor right and left
• Copy
• Paste
• Mode selection
• Cancel
• OK
Save & Exit
Select and confirm the option shown.
57
Programmable sensor keys
Step by Step
Feature toggle
Can only be used for Hunt group functions
(Æ page 119).
S Press the sensor key you want to program until the field
opens. The programmable sensor key lights up.
z You can also configure this setting via the Web interface
Æ page 136.
Normal
Select and confirm the option shown to program the
first level for instance.
Feature toggle
Select and confirm the function in the context menu.
Label
Select and confirm the option shown if you want to
change the label on the graphic display.
j Enter and confirm the label you want.
Setting
Select and confirm this option to enter a code.
j Enter and confirm the code, for example: *96 (contact
your administrator).
Save & Exit
Select and confirm the option shown.
Forwarding
S Press the sensor key you want to program until the field
opens. The programmable sensor key lights up.
z You can also configure this setting via the Web interface
Æ page 136.
Normal
Select and confirm the option shown to program the
first level for instance.
Forward all calls
Select a forwarding type:
• Forward all calls
• Forward no reply
• Forward busy
Select and confirm the function in the context menu.
Label
Select and confirm the option shown if you want to
change the label on the graphic display.
j Accept or edit the label and confirm.
Setting
58
Select and confirm this option to enter the forwarding
destination.
Programmable sensor keys
Step by Step
j Enter and confirm the phone number of the forwarding
destination.
Save & Exit
Select and confirm the option shown.
Immediate ring
This function allows you to switch the preset delay
(Æ page 92) on and off for all line keys.
Using programmable sensor keys
The use of programmed functions depends on the
phone’s status. The relevant display appears once you
have pressed a programmable sensor key.
Example 1: Accessing a stored contact or phone
number
Prerequisite: The idle menu is displayed on the graphic
display.
S Press the programmable sensor key for the stored contact until the connection setup procedure appears on
the graphic display. The programmable sensor key
lights up.
Example 2: Deactivating the ring tone for incoming
calls
S Press the "Ringer off" programmable sensor key. The
programmable sensor key lights up.
The ring tone is deactivated. In this case, the programmable sensor key flashes when an incoming call is received.
59
Programmable sensor keys
Step by Step
Resetting programmable sensor keys
N Press the key shown.
User
Confirm.
if nec. j Enter and confirm the user password.
Reset
Select and confirm the option shown to switch to the
Reset user data menu.
Function key data
Select the option shown.
Yes
Select and confirm the option shown in the context
menu to delete the content of all sensor keys.
Perform reset
Select and confirm the option shown.
60
Enhanced phone functions
Step by Step
Enhanced phone functions
Incoming calls
Answering a call with a headset
Prerequisite: The headset is connected.
o The LED flashes when a call is received.
Press the key shown. Conduct call.
Ending the call:
o Press the key shown. The LED goes out.
Deflecting a call
Using call deflection
Prerequisite: An incoming call is displayed or signaled.
In the pop-up menu:
Deflect
Select and confirm the option shown.
The call is immediately deflected if a destination phone
number is programmed (Æ page 62).
or If you did not set a phone number when programming
call deflection, a pop-up menu appears prompting you
to enter a destination phone number for call deflection.
j Enter and confirm the destination phone number.
The call is deflected.
61
Enhanced phone functions
Step by Step
Permitting call deflection
z You can also configure this setting via the Web interface
Æ page 136.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Configuration
Select and confirm the option shown.
Incoming calls
Select and confirm the option shown.
Deflecting
Select and confirm the option shown.
Allow deflection
Select and confirm the option shown.
Yes
Select and confirm the option shown in the context
menu.
Default destination
Select and confirm the option shown.
j Enter and confirm the phone number to which the station should be deflected.
Entering a destination phone number is not mandatory when call deflection is active. If you want
to deflect an incoming call, you are prompted to
enter a destination phone number if there is
none stored.
or Deflecting to a DSS number
A call can be deflected to a direct station selection
(DSS) subscriber using the DSS key, if the key is configured and the deflect function is activated by your administrator Æ page 90.
Deflect to DSS
Select and confirm the option shown.
Yes
Select and confirm the option shown in the context
menu.
Save & Exit
Select and confirm the option shown.
62
Enhanced phone functions
Step by Step
Rejecting a call
You can reject an incoming call.
In the pop-up menu:
Reject
Select and confirm the option shown.
The caller hears a busy signal.
If the rejected caller’s phone number is transmitted, it is saved in the call list. You can then call
this party back at a later time.
Configuring call forwarding
You can also enter the call forwarding settings via
the Forwarding key (Æ page 47).
N Press the key shown until "Menu" is active.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Configuration
Select and confirm the option shown.
Incoming calls
Select and confirm the option shown.
Forwarding
Select and confirm the option shown.
For a description of the settings, see the chapter Call
forwarding (Æ page 46).
Configuring call forwarding (V1 R3.x or higher)
Settings
Select and confirm the option shown.
For a description of the settings, see the chapter Call
forwarding (Æ page 46).
Setting alerts (V1 R3.x or higher)
Use the „Call forward alerts“ menu to enable and disable visual and audible alerts for call forwarding (not
possible with the Forwarding key).
Alerts
Select and confirm the option shown.
63
Enhanced phone functions
Step by Step
Visual alerts
Select the option shown.
Yes
Select and confirm the option shown in the Yes/No context menu.
or
Audible alerts
Select the option shown.
Yes
Select and confirm the option shown in the Yes/No context menu.
Save & Exit
Select and confirm the option shown.
Placing a call on hold
You can use this function to place an ongoing call on
hold, for instance, to prevent the other party overhearing a conversation with a colleague in the same room.
The "Hold" function must be activated by the administrator.
Prerequisite: You are conducting a call.
Hold
Select and confirm the option shown in the connections’s context menu.
Retrieving a held call:
Reconnect
Select and confirm the option shown in the connections’s context menu.
Using line keys
On multi-line telephones you can use the line keys to
place ongoing calls on hold.
R To do this, press the corresponding line key. The line key
LED starts flickering. The call is now on hold.
Retrieving a held call:
T To do this, press the corresponding line key. The line key
LED lights up. The call is retrieved.
The LED display Æ page 20 or status display on
the "Overview" tab Æ page 27 indicates to other
multi-line telephones on which this line is also
configured, that the call is on hold. These phones
can then pick up the call.
64
Enhanced phone functions
Step by Step
Held call wait status
After placing a call on hold, you can replace the handset
and then decide if the call should be retrieved or disconnected.
Prerequisite: You placed a call on hold and replaced the
handset.
In the pop-up menu:
Retrieve held call
Select and confirm the option shown to resume the call
in speakerphone mode.
or
Disconnect
Select and confirm the option shown to disconnect the
call.
Activating/deactivating the hold reminder tone
z You can also configure this setting via the Web interface
Æ page 136.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Configuration
Select and confirm the option shown.
Connected calls?
Select and confirm the option shown.
Allow hold rem.?
Select and confirm the option shown.
Yes
Select and confirm the option shown in the context
menu.
Save & Exit
Select and confirm the option shown.
65
Enhanced phone functions
Step by Step
Setting the hold reminder time
Use the "Hold reminder" function to set the time after
which you want to receive an automatic reminder about
a held call. The lowest time value is 1, i. e. the reminder
will alert after 1 minute. The maximum value is 99 minutes. With 0, you can deactivate the reminder.
z You can also configure this setting via the Web interface
Æ page 136.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Configuration
Select and confirm the option shown.
Connected calls?
Select and confirm the option shown.
Hold rem. delay
Select and confirm the option shown.
Save & Exit
j Enter a value between 3 and 15 and confirm.
Select and confirm the option shown.
Music on hold
If the Music on hold option is active, music is played
back when you are placed on hold by another party.
z You can also configure this setting via the Web interface
Æ page 136.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Configuration
Select and confirm the option shown.
Connected calls
Select and confirm the option shown.
Music on hold
Select and confirm the option shown.
66
Enhanced phone functions
Step by Step
Yes
Select and confirm the option shown in the context
menu.
Save & Exit
Select and confirm the option shown.
Call waiting (second call)
You can accept a second incoming call in the course of
an ongoing call. The caller hears the on-hook signal
while you hear a call-waiting signal tone.
You can ignore or accept the second call. Before you accept the second call, you can end the first call or place
it on hold for subsequent retrieval.
You can block the second call or the signal tone
(Æ page 68).
Accepting a second call
Prerequisite: You are conducting a call and call waiting
is allowed (Æ page 68).
In the pop-up menu:
Accept
Select and confirm the option shown.
You can talk to the second party.
The connection to the first party is on hold.
Disconnect & return
Select and confirm the option shown in the second
call’s context menu.
The call with the second party is disconnected and the
connection to the first party is retrieved.
Rejecting a second call
Prerequisite: You are conducting a call and call waiting
is allowed (Æ page 68).
In the pop-up menu:
Reject
Select and confirm the option shown.
The second call is rejected. The caller hears the busy
signal. The caller’s phone number is added to the
missed calls list.
67
Enhanced phone functions
Step by Step
Deflecting a second call
Prerequisite: You are conducting a call and call waiting
is allowed (Æ page 68).
In the pop-up menu:
Deflect
Select and confirm the option shown.
j Enter and confirm the phone number.
The second call is deflected to the destination specified. You are reconnected with the first party.
Connecting parties
Complete Xfer
Select and confirm the option shown in the active connection’s context menu. The other two parties are now
connected to one another. You can now hang up or dial
another number for instance.
or Connect by hanging up
Prerequisite: Connect by hanging up is activated (contact your administrator).
] or n Replace the handset or, if you are in speakerphone
mode, press the loudspeaker key. The other two parties
are now connected to one another.
Allowing call waiting
If the Call waiting (second call) function is deactivated, a caller hears the busy signal if you are already conducting a call.
Prerequisite: The option was programmed by your administrator.
z You can also configure this setting via the Web interface
Æ page 136.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Configuration
68
Select and confirm the option shown.
Enhanced phone functions
Step by Step
Incoming calls
Select and confirm the option shown.
Handling
Select and confirm the option shown.
Allow call waiting
Select and confirm the option shown.
Yes
Select and confirm the option shown.
Save & Exit
Select and confirm the option shown.
Transferring a call
You can transfer your current call to another party with
or without consultation.
Blind transfer
Prerequisite: You are conducting a call. The options "Allow call transfer" and "Transfer on ring" were allowed
(Æ page 70).
Blind transfer
Select and confirm the option shown in the connections’s context menu.
j Enter and confirm the phone number of the second party to whom you want to transfer the call.
The graphic display returns to idle following successful transfer.
Transferring with consultation
You can announce a call to a recipient before transferring it.
Prerequisite: You are conducting a call. The options "Allow call transfer" and "Transfer on ring" were allowed
(Æ page 70).
Consultation
Select and confirm the option shown in the connections’s context menu. The call is placed on hold.
j Enter the phone number of the party to whom you want
to transfer the call.
Dial
Confirm.
69
Enhanced phone functions
Step by Step
If the party answers:
Complete Xfer
Announce the call you want to transfer.
Select and confirm the option shown in the connections’s context menu.
If the party does not answer:
You do not have to wait for the second party to answer
before you can transfer the call.
Complete transfer
Select and confirm the option shown in the connections’s context menu.
or Replace the handset or, if speakerphone mode is active,
press the lit n key to transfer the call.
If the party does not answer, you will be called back by
the first party.
Allowing call transfer
z You can also configure this setting via the Web interface
Æ page 136.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Configuration
Select and confirm the option shown.
Connected calls
Select and confirm the option shown.
Allow call transfer
Select and confirm the option shown.
Yes
Select and confirm the option shown in the context
menu.
Save & Exit
Select and confirm the option shown.
70
Enhanced phone functions
Step by Step
Allowing "Transfer on Ring"
If this option is allowed, you can activate call transfer by
replacing the handset even before the called party answers.
z You can also configure this setting via the Web interface
Æ page 136.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Configuration
Select and confirm the option shown.
Outgoing calls
Select and confirm the option shown.
Transfer on ring
Select and confirm the option shown.
Yes
Select and confirm the option shown in the context
menu.
Save & Exit
Select and confirm the option shown.
71
Enhanced phone functions
Step by Step
CTI calls
Beep on auto-answer
Speakerphone mode automatically activates on your
phone if you use a CTI application such as Outlook to
dial a number when Auto-answer is active. If Auto-answer is not active, the phone rings first and you have to
press the loudspeaker key or lift the handset to set up
the call. This setting also defines whether or not incoming calls are automatically accepted. If the function is
active, an alert beep sounds when an incoming call is
automatically accepted.
z You can also configure this setting via the Web interface
Æ page 136.
Prerequisite: The option was programmed by your administrator.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Configuration
Select and confirm the option shown.
Incoming calls
Select and confirm the option shown.
CTI calls
Select and confirm the option shown.
Auto-answer
Select and confirm the option shown.
Yes
Select and confirm the option shown.
Beep on auto-answer
Select and confirm the option shown.
Yes
Select and confirm the option shown.
Save & Exit
Select and confirm the option shown.
72
Enhanced phone functions
Step by Step
Beep on auto-reconnect
When active, this option lets you resume a held call
with either the CTI application or phone. A beep sounds
when you toggle between an active call and a held call
when the function is active.
Prerequisite: The option was programmed by your administrator.
z You can also configure this setting via the Web interface
Æ page 136.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Configuration
Select and confirm the option shown.
Incoming calls
Select and confirm the option shown.
CTI calls
Select and confirm the option shown.
Beep on auto-unhold
Select and confirm the option shown.
Yes
Select and confirm the option shown.
Save & Exit
Select and confirm the option shown.
73
Enhanced phone functions
Step by Step
Making calls
Dialing with the DDS key
You can program frequently used phone numbers on
programmable keys (Æ page 55). If you press a direct
destination selection key for around three seconds, the
associated contact or phone number appears and dialing is initiated.
Prerequisite: A direct destination key is programmed
Æ page 55.
R Press the programmed DDS key. Dialing is initiated.
Dialing a phone number from a list
The following call lists are available in the "CallLog" directory:
• Missed
• Dialled
• Received
• Forwarded
For a detailed description of the call lists, see
Æ page 29.
O Press the key shown.
CallLog
Select and confirm the option shown.
Dialled
Select and confirm the required call list.
Niels, Bohr
74
07:06am
Select and confirm the entry you want. The phone number associated with the list entry is dialed.
Enhanced phone functions
Step by Step
Using autodial delay
A number is automatically dialed after a set delay starting from the entry of the number’s last digit. The autodial delay can be used:
• when dialing in idle mode
• when deflecting an incoming call
• when setting up a consultation call
• when transferring an answered call.
The delay can be reduced by performing one of the following activities:
i • Press the key shown. This always works.
^ • Lift the handset (off-hook). This only works if the
phone number was entered when the phone was
idle or if it was entered for a consultation call when
the handset was off hook.
n • Press the key shown. This only works if the phone
number was entered when the phone was idle and
the loudspeaker key was not lit or if the phone number was entered for a consultation call and the loudspeaker key was not lit.
If an emergency number is preset by your administrator, the autodial delay for this phone number
is reduced to one second.
75
Enhanced phone functions
Step by Step
Settings for autodial delay
z You can also configure this setting via the Web interface
Æ page 136.
The setting does not affect automatic emergency
number dialing.
If you select Autodial delay, you must either confirm
the "Dial" option, press the loudspeaker key or wait until
the autodial delay expires to set up a call when dialing
with the handset on hook.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Configuration
Select and confirm the option shown.
Outgoing calls
Select and confirm the option shown.
Autodial delay
Select and confirm the option shown.
j Specify a value and confirm your entry.
Save & Exit
76
Select and confirm the option shown.
Enhanced phone functions
Step by Step
Allowing "Busy When Dialling"
If you activate this function, an incoming call received
while you are performing dialing is rejected. The caller
then hears the busy signal.
z You can also configure this setting via the Web interface
Æ page 136.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Configuration
Select and confirm the option shown.
Outgoing calls
Select and confirm the option shown.
Busy when dialling
Select and confirm the option shown.
Yes
Select and confirm the option shown in the context
menu.
Save & Exit
Select and confirm the option shown.
You will find these settings also in the menu
"Incoming calls" > "Handling"
77
Enhanced phone functions
Step by Step
Conference
Local conference
This type of conference is also referred to as a threeparty conference. It involves up to three participants.
Prerequisite: You are conducting a consultation call
Æ page 43 or have accepted a second call Æ page 67,
and the conference function is active Æ page 79.
Initiating a local conference
You can initiate a conference by calling the "Conference" function in the context menu of either
the active or held call.
Conference?
Select and confirm the option shown in the connection’s context menu. You are connected to both parties
at once.
Conducting one-on-one calls
User
Select the connection you want to clear down on the
display.
Disconnect
Select and confirm the option shown in the context
menu. You are now involved in a one-to-one call with the
remaining call party.
{ or }
If you already are involved in a secure connection
with a party when you initiate a consultation call,
the original party is placed on hold. The new consultation connection can be either secure or nonsecure. However, the first connection remains
secure even if all three parties are now joined together in a conference.
The entire conference is nonsecure if the connection to at least one of the parties is not secure
(see also Æ page 33).
The relevant padlock icon appears on the "Conference" row.
78
Enhanced phone functions
Step by Step
Ending a local conference
Allowing call partners to continue a conference after you exit
Prerequisite: The "Allowing joining in a local
conference (Æ page 80)" function is activated.
Exit Conf?
Select and confirm the option shown in the "Conference" context menu.
or
] or n Replace the handset or, if you are in speakerphone
mode, press the loudspeaker key. Both call partners remain connected. You are disconnected from the conference call.
Disconnecting a party
End Conf?
Select and confirm any of the connections in the context menu.
Both connections are cleared down – the conference is
cleared down.
Allowing a local conference
This option allows or blocks the "Conference" function.
z You can also configure this setting via the Web interface
Æ page 136.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Configuration
Select and confirm the option shown.
Connected calls
Select and confirm the option shown.
Allow conferences
Select and confirm the option shown.
Yes
Select and confirm the option shown in the context
menu.
Save & Exit
Select and confirm the option shown.
79
Enhanced phone functions
Step by Step
Allowing joining in a local conference
You can use this option to decide whether or not your
call partners are allowed to join calls after you exit the
conference call.
z You can also configure this setting via the Web interface
Æ page 136.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Configuration
Select and confirm the option shown.
Connected calls
Select and confirm the option shown.
Join in conferences
Select and confirm the option shown.
Yes
Select and confirm the option shown in the context
menu.
Save & Exit
Select and confirm the option shown.
80
Enhanced phone functions
Step by Step
Centralized Conference (V1 R3.x or higher)
This type of conference is also referred to as a large conference. It can include up to ten parties.
Prerequisite: You are conducting a consultation call
Æ page 43 or you have accepted a second call
Æ page 67, and the "Centralized Conference" feature
was configured by your administrator.
Establishing a conference
Conference?
Select and confirm the option shown in the connection’s context menu. You are connected to the first two
parties at once. The conference is displayed with the
current participants. You can now:
• initiate a consultation call
• put the conference on hold
• leave the conference.
Conducting a consultation call
Consultation?
Select and confirm the option shown in the "Conference" context menu. If the party answers, you can:
• toggle between the party and the conference
• connect the consultation call to another called party
• end the consultation call and return to the conference
• add the consultation call party to the conference.
Adding a party
Prerequisite: You are conducting a consultation call and
the conference is on hold.
Conference?
Select and confirm the option shown in the consultation
call’s context menu. The party is added to the conference. Only the conference and all current participants
are now displayed.
Putting the conference on hold
Hold?
Select and confirm the option shown in the "Conference" context menu. The conference is placed on hold
and you can consult with someone in your office, for instance.
81
Enhanced phone functions
Step by Step
Exiting a conference call
Exit Conf?
Select and confirm the option shown in the "Conference" context menu. Your connection to the conference
is closed and you can redial, for instance. The other participants remain connected.
{ or }
If using the "Centralized Conference" option, the
Conference row contains a closed padlock icon
for a secure voice connection and an open padlock icon for a nonsecure voice connection
Æ page 33.
The display depends on whether the conference
server supports secure voice communication.
The appropriate display is set by the conference
server.
82
Enhanced phone functions
Step by Step
Call lists
For a detailed description of the different call lists, see
Æ page 29.
Editing entries
Selecting an entry
O Press the key shown.
CallLog
Select and confirm the option shown.
Missed
For instance, select and confirm the list of missed calls.
The list is sorted chronologically, with the most recent
caller presented first.
You can use the navigator to scroll through the list.
Niels, Bohr
22.05 13:22
Select the list entry.
Displaying details
Details
Select and confirm the option shown in the context
menu.
For display and information shown Æ page 30
Delete the entry
Delete
Select and confirm the option shown in the context
menu.
The entry is deleted.
Delete all entries
O Press the key shown.
CallLog
Select and confirm the option shown.
Dialled
For instance, select and confirm the list of dialed numbers.
Options
Select the option shown.
Delete All
Select and confirm the option shown in the context
menu.
All entries in the list displayed are deleted.
83
Making calls with multiple lines
Step by Step
Making calls with multiple lines
You can use your OpenStage 40 as a multi-line phone.
If you have any questions regarding how to configure
your OpenStage phone as a multi-line phone, please
contact your administrator.
The following is a description of the telephony scenarios for multi-line phones. To facilitate comprehension,
you should familiarize yourself with the enhanced telephony application and how to use the line keys beforehand. Furthermore, you can specify individual settings
for your multi-line telephone. Refer to the following sections for a detailed description of the individual components:
• Introduction to multi-line phones Æ page 11
• Lines and line keys Æ page 19
• Multi-line telephony interface Æ page 27
• Individual settings Æ page 91
Incoming calls
Depending on your individual settings, you will be notified of incoming calls Æ page 129.
Accepting calls for the primary line
In this case, the telephone behaves in the same way as
a single-line telephone. See Æ page 33 and Æ page 61.
Accepting calls for secondary lines
Prerequisite: The secondary line is configured on your
multi-line telephone.
Using the handset
^ Lift the handset.
[ Conduct call.
The line that rings is automatically selected. If
calls are ringing on more than one line, you will
be connected to the line that has been ringing
the longest.
84
Making calls with multiple lines
Step by Step
Using the line keys
T Press the flashing trunk key.
Speakerphone mode.
Accept
Select and confirm the option shown.
Speakerphone mode.
Making calls
You must seize a line before you can make calls on a
multi-line telephone.
Trunk seizure can be configured on an individual basis.
Your administrator can determine if the lines on your
telephone can be automatically seized and with which
priority.
If you have seized a secondary line, this line is
reserved for you for making calls for a specific
period as defined by the administrator. No other
user can seize this line during this period, even
if the line is also assigned to this user’s telephone.
Manual trunk seizure
^ or n or o Lift the handset or press the speakerphone mode or
headset key.
S Press the required trunk key.
or
h Press the key shown to open the Overview tab
Æ page 27.
Line 2
Select and confirm the required line (e.g. line 2). The selected line is displayed on the screen.
j Enter the phone number or use redial, for example. The
connection is set up.
85
Making calls with multiple lines
Step by Step
Automatic trunk seizure
Prerequisite: Your administrator has configured automatic trunk seizure.
^ or n or o Lift the handset or press the speakerphone mode or
headset key.
R The line defined during configuration is seized.
j Enter the station number. The connection is set up.
Dial last dialed number
Regardless of the line used, the last number dialed on
your telephone is displayed for redialing in the selected
number’s context menu.
^ or n or o Lift the handset or press the speakerphone mode or
headset key.
S Press the required line key (Æ page 85).
In the pop-up menu:
Redial {1} 12345
86
Confirm. The connection is set up.
Making calls with multiple lines
Step by Step
During calls
Making and receiving calls on a single line
If you only use one line on your multi-line telephone to
make calls, and you receive calls on the same line, the
phone operates in the same way as a single-line telephone:
• Redial Æ page 42
• Consultation Æ page 43
• Toggle/Connect Æ page 44
• Callback Æ page 51
• Hold Æ page 64
• Call waiting (second call) Æ page 67
• Transferring a call Æ page 69
• Conference Æ page 78
Functions available exclusively for the primary line:
• Call lists Æ page 29
• Voicemail Æ page 28
• Call forwarding Æ page 46
• Do not disturb Æ page 96
Depending on your individual settings, you will
be notified of incoming calls Æ page 94.
Making and receiving calls with multiple
lines
Incoming call on another line when dialing a number
Prerequisite: You are in the process of dialing a number
(Æ page 85). At the same time, a call is incoming on another line.
You can answer the call as normal (Æ page 84).
The line on which dialing is initiated is placed on hold
while you answer the call.
When you have finished the call, dialing is automatically
resumed on the held line.
87
Making calls with multiple lines
Step by Step
Accepting a waiting call
Depending on the settings for "Rollover", you will
be notified of incoming calls Æ page 94.
Prerequisite: You are conducting a call. At the same
time, a call is incoming on another line.
[ Call on line 1.
In the pop-up menu for line 2:
Accept
Select and confirm the option shown.
or
T Press the line key for line 2. The call on line 1 is placed
on hold.
All multi-line users that share the line on which
the call is being held (Æ page 19) can now pick
up the held call. To prevent other users from answering the held call, you must place the call on
"Consultation" hold Æ page 43.
Depending on the configuration by the administrator, you must possible press the line key twice
to pick up the call on the other line. Depending
on the setting, the first call is held or disconnected.
[ Conduct call on line 2.
\ End call on line 2.
T Press line key for line 1.
[ Retrieve call on line 1.
88
Making calls with multiple lines
Step by Step
Direct station selection keys
Apart from line keys, administrator can also configure
direct station selection (DSS) keys. You can use a DSS
key to call an internal station directly, pick up calls for
this station or forward calls directly to it.
Calling a station directly
You cannot use DSS if the user is on another call (flashing LED).
S
Calling from the idle menu
Press the relevant DSS key.
or
h Press the key shown to open the Overview tab
Æ page 27.
DSS call 1
Select and confirm the DSS line. The key lights up and
a connection is established.
administrator can configure the DSS key so that
the connection is also established when the DSS
station has activated do-not-disturb or call forwarding.
Consultation with the DSS station
S
Prerequisite: You are conducting a call and administrator have configured the DSS key for consultation.
Press the relevant DSS key for the consultation. The key
lights up and a connection is established. If the called
party answers, you can toggle, transfer the first call or
initiate a conference.
If administrator have configured transfer instead
of consultation, you can only transfer the current
call to the DSS station.
89
Making calls with multiple lines
Step by Step
Call pickup
You can pick up calls for another DSS station. If a call is
waiting on their line, the LED flashes.
Indirect pickup
Prerequisite: The auto-answer function must be deactivated Æ page 72.
T Press the DSS key. The call is routed to your primary line
and rings.
^ or n or o Lift the handset or press the speakerphone mode or
headset key. You are connected with the other party.
Rejecting a call
Prerequisite: administrator must activate the reject option for DSS keys and auto-answer must be deactivated
Æ page 72.
T Press the DSS key. The call is routed to your primary line
and rings.
Reject
Select and confirm the option shown in the pop-up
menu.
The caller hears a busy signal.
Direct pickup
Prerequisite: The auto-answer function must be activated Æ page 72.
T Press the DSS key. The call is routed to your primary line
and you are immediately connected with the other party via speakerphone.
Deflecting a call to a DSS station
Prerequisite: The Deflect function must be enabled for
DSS keys (see Æ page 62).
If you receive a call on one of your lines, you can immediately deflect it to the DSS station.
T Your phone rings and a line key flashes.
S Press the relevant DSS key. The call is deflected to the
DSS station. If the DSS station does not answer, you
can pick up the call by pressing the DSS key.
90
Making calls with multiple lines
Step by Step
Settings for MultiLine (keyset)
The details for each keyset line contain supplementary
information for the user. The following uneditable fields
are displayed:
• Address
– Displays the phone number for the line
• Ring on/off
– Shows whether the ringer is activated for this line
• Selection sequence
Displays the priority of each line seizure when the handset is lifted or the loudspeaker key for this line is
pressed
Displaying the line in the "Overview" tab
Specify here if the selected line should be displayed in
the "Overview" tab.
z You can also configure this setting via the Web interface
Æ page 136.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Configuration
Select and confirm the option shown.
Keyset
Select and confirm the option shown.
Lines
Select and confirm the option shown.
Line 1
Select and confirm the required line (for example, line
1).
Allow in overview
Select and confirm the option shown.
Yes
Select and confirm the option shown in the context
menu.
Save & Exit
Select and confirm the option shown.
91
Making calls with multiple lines
Step by Step
Setting the time for a delayed ringer
Specify the length of time before a held call should be
signaled on a line.
z You can also configure this setting via the Web interface
Æ page 136.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Configuration
Select and confirm the option shown.
Keyset
Select and confirm the option shown.
Lines
Select and confirm the option shown.
Line 1
Select and confirm the required line (for example, line
1).
Ring delay
Select and confirm the option shown.
j Enter and confirm a delay value.
Save & Exit
Select and confirm the option shown.
You can activate and deactivate the set delay time for all
line keys using a function key Æ page 59.
92
Making calls with multiple lines
Step by Step
Configuring the "Overview" tab display
Specify here the sequence in which the individual lines
in the "Overview" tab should appear on the display.
z You can also configure this setting via the Web interface
Æ page 136.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Configuration
Select and confirm the option shown.
Keyset
Select and confirm the option shown.
Overview
Select and confirm the option shown.
All lines that are displayed in the overview are listed.
Line 1
Select and confirm the required line (for example, line 1).
Select one of the following options from the context
menu to move an individual line:
• Move up
• Move down
• Move to top
• Move to bottom
or
Use FPK order
Select and confirm the option shown to arrange the
lines in the same sequence as the line keys
or
Add all lines
Select and confirm the option shown to display all line
keys in the overview.
The setting made for "Allow in overview"
(Æ page 91) is disregarded here.
Save & Exit
Select and confirm the option shown.
93
Making calls with multiple lines
Step by Step
Rollover for a line
T
Your administrator can determine how rollover calls are
to be signaled.
Only the relevant line key blinks.
or
Z T You hear a special advisory tone via the currently acor
tive microphone and the corresponding line key blinks.
Z T The ringer melody set sounds briefly (approx.
3 seconds) via the loudspeaker and the corresponding
line key blinks.
The ringer melody is not played in speakerphone
mode.
Z T k The telephone rings using the configured call signal, the
corresponding line key blinks, and a pop-up menu containing the available information is displayed.
94
Privacy/security
Step by Step
Privacy/security
Deactivating the ringer
You can deactivate your ring tone if you do not want to
be disturbed by your phone ringing.
) Hold down the key shown.
The "Ringer off" icon appears in the status bar on the
idle display Æ page 23.
) Hold down the key once again to reactivate the ringer.
The icon disappears.
You can also switch the function on and off using the option in the idle menu.
Ringer off?
Select and confirm the option shown.
or
Deactivating the ringer tone using a programmable
sensor key
Prerequisite: The "Ringer off" programmable sensor
key must be programmed (Æ page 55).
R Press the "Ringer off" programmable sensor key.
An incoming call is signaled by a single ring tone burst.
T The programmable sensor key blinks.
S Press the lit programmable sensor key once more to deactivate the "Ringer off" function.
95
Privacy/security
Step by Step
Do not disturb
If "Do not disturb" is activated, your telephone will not
ring. The caller hears the busy signal.
On multi-line telephones (Æ page 11) you can
only activate the "Do not disturb" function for
your primary line.
Prerequisite: A programmable key must be assigned
the function "DND" (Do Not Disturb) (see Æ page 55).
"Do not disturb" must be allowed (Æ page 97).
Enabling do not disturb via a key
S Press the "Do not disturb" programmable key.
T The programmable key blinks to signal incoming calls.
The caller hears the busy signal. Calls for pickup groups
are however connected.
R Press the lit programmable key once more to deactivate
the "Do not disturb" function.
You can also use the programmable key to activate the "Do not disturb" function during a call or
deactivate it when an incoming call is being signaled.
or
Enabling do not disturb via the idle menu
Do not disturb on
Select and confirm the option shown in the idle menu.
The "Do not disturb" icon appears in the header.
or
Do not disturb off
96
Select and confirm the option shown in the idle menu.
The "Do not disturb" icon is deleted.
Privacy/security
Step by Step
Allowing "Do not disturb"
z You can also configure this setting via the Web interface
Æ page 136.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Configuration
Select and confirm the option shown.
Incoming calls
Select and confirm the option shown.
Handling
Select and confirm the option shown.
Allow DND
Select and confirm the option shown.
Yes
Select and confirm the option shown.
Save & Exit
Select and confirm the option shown.
97
Privacy/security
Step by Step
Security
User password
Your User password protects your individual configurations, including your language settings. You can also use
the User password to lock your telephone Æ page 100.
The preset password "000000" corresponds to a
blank password. In other words, the phone cannot be locked and the user menu is not password-protected.
z You can also configure this setting via the Web interface
Æ page 136.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Change and confirm User password.
Security
Select and confirm the option shown.
User password
Select and confirm the option shown.
j Specify a new password (at least six characters, text entry, see Æ page 22) and confirm your entry.
Confirm password
Select and confirm the option shown.
j Enter the password again and confirm.
Save & Exit
98
Select and confirm the option shown.
Privacy/security
Step by Step
Deactivate User Password
If a password has been set beforehand, you can disable
the password prompt at the phone.
The deactivation of the password request is not
valid for the web interface Æ page 136, not for
the OpenStage Manager, and also not for CTI applications requiring a password request. Here,
you must enter "000000" as password.
If you deactivate the user password, you cannot
lock the phone Æ page 100 any more, and the
user menu is not password protected.
z You can also configure this setting via the Web interface
Æ page 136.
N Press this key repeatedly until the "Settings" menu becomes active.
User
Select and confirm the option shown.
if nec. j Enter and confirm the user password.
Security
Select and confirm the option shown.
User password
Select and confirm the option shown.
if nec. h Press this key to delete the previous password.
j Enter 6 zeros ("000000") to deactivate the password (for
text entry, see Æ page 22).
Confirm password
Select and confirm the option shown.
j Enter 6 zeros ("000000") once more and confirm.
Save & Exit
Select the option shown and confirm twice.
99
Privacy/security
Step by Step
Locking the phone
You can lock your phone to protect it against unauthorized access. In this way, no one can make calls or
change your user settings unless they know your user
password.
Predefined numbers from the dial plan can still be dialed
when the phone is locked. For more information, contact your administrator.
If an emergency number is entered by administrator,
"Emergency call" appears on the display when you use
the line on a locked phone.
You can only lock the phone if you set a user
password (Æ page 98). The password for this
should not match the default "000000".
Activating the phone lock
( Hold down the key shown until "Phone lock: Confirm
locking the phone" appears.
Confirm lock
Confirm. The phone is locked.
or
N Press the key shown.
User
Select and confirm the option shown.
j Enter and confirm the User password.
Security
Select and confirm the option shown.
Phone lock
Select and confirm the option shown.
Yes
Select and confirm the option shown.
Save & Exit
Select and confirm the option shown. The phone is
locked.
100
Privacy/security
Step by Step
Unlocking the phone
Unlock phone
Confirm.
j Enter and confirm the User password. The phone is unlocked if the password is correct.
101
Mobility
Step by Step
Mobility
Prerequisite: Your phone is configured to support mobility by administrator. A DLS server is available in the
LAN and its address is entered in the phone.
Mobility scenarios
When you log on to your phone, or any other mobilityenabled phone, the following scenarios are possible:
Logging on and off at the same phone
•
•
Log on as a mobility user Æ page 103.
Log off as a mobility user Æ page 104.
Logging on and off at different phones
In these cases, administrator may have made the following settings:
• Log on at a remote phone with forced logon, when
the user is still logged on at that phone Æ page 105.
• Delayed logon at a remote phone with forced logon,
when the user is still logged on at that phone and
the phone is busy Æ page 106.
102
Mobility
Step by Step
Logging on and off at the same phone
Logging on to the phone
No other mobility user is logged on.
Logon via a key
If one of the program keys is configured for the mobility
function.
S Press the "Mobility" program key.
or Logon via a menu
Mobile logon
Select and confirm the option shown in the telephony
interface context menu (Æ page 26).
The Mobility logon dialog appears.
Mobility ID
Select and confirm the option shown.
j Enter and confirm the mobility code (generally your official phone number).
User password
Select and confirm the option shown.
j Enter the user password and confirm with OK (select
the input mode if necessary).
Logon
Select and confirm the option shown in the context
menu.
The following messages appear on the display:
• Logging on mobile user
• Validating
• Registering
• Downloading user data
Once logon is complete, the "Mobility" program key
LED lights up and the mobility icon
appears in the
graphic display next to the mobile phone number.
103
Mobility
Step by Step
Logging off from the phone
Prerequisite: You are logged on as a mobility user.
R Press the "Mobility" program key.
or Log on via the telephony interface context menu
Æ page 26.
Mobile logoff
Select and confirm the option shown. The logoff procedure starts immediately.
or If you need to enter a password, the following message
appears:
"Mobility logoff User password required"
Please Enter Password
Select and confirm the option shown. You will see the
prompt, "Please enter mobility password"
j Enter user password.
Please Enter Password
Select and confirm the option shown.
If you enter the password incorrectly, the following message appears: "User password invalid" .
You can cancel the function or retry the user
password.
The logoff procedure begins. In the graphic display, the
following messages appear:
• Logging off mobile user
• Uploading user profile
• Registering
• Downloading user data
After you have logged off, the mobility icon
den.
104
is hid-
Mobility
Step by Step
Logging on at different telephones
An attempted login is rejected if the user is already
logged on to another phone and "Logon with forced
logoff" is disabled for the mobility user.
Logging on with forced logoff at a remote
phone
If the user is already logged on at another phone and
the remote phone is busy, the logon is rejected.
If, however, your administrator enabled "Forced Logoff
while call in progress" without setting a time, the system does not consider whether or not the remote
phone is busy.
Logon via a key
If one of the program keys is configured for the mobility
function.
S Press the "Mobility" program key.
or Logon via a menu
Mobile logon
Select and confirm the option shown in the telephony
interface context menu Æ page 26.
The Mobility logon dialog appears.
Mobility ID
Select and confirm the option shown.
j Enter and confirm the mobility code (generally your official phone number).
User password
Select and confirm the option shown.
j Enter and confirm the user password.
Logon
Select and confirm the option shown.
105
Mobility
Step by Step
The following mobility messages appear in the display:
• Validating
• Logging off elsewhere
• Registering
• Downloading user data
The logoff is simultaneously displayed on the remote
phone. Once logon is complete, the "Mobility" program
key LED lights up and the mobility icon appears in the
graphic display
.
Logging on with forced, delayed logoff at a
remote phone
If the remote phone is busy and your administrator enabled "Forced Logoff while call in progress" with a set
timeout, forced logoff does not occur until this timeout
expires.
Logon via a key
S Press the "Mobility" program key. You are prompted to
enter your mobility password.
or Logon via a menu
Mobile logon
Select and confirm the option shown in the telephony
interface context menu Æ page 26.
The Mobility logon dialog appears.
Mobility ID
Select and confirm the option shown.
j Enter and confirm the mobility code (generally your official phone number).
User password
Select and confirm the option shown.
j Enter and confirm the user password.
Logon
Select and confirm the option shown.
The following mobility messages appear in the display:
• Validating
• Logging off elsewhere
106
Mobility
Step by Step
At the same time, the graphic display on the
busy remote phone shows "Forced logoff pending". After the timeout set by your administrator,
the active call is ended and remote logoff is performed.
•
•
Registering
Downloading user data
Once logn is complete, the "Mobility" program key LED
lights up and the mobility icon appears in the graphic
display
.
107
HiPath 8000 functions
Step by Step
HiPath 8000 functions
The System supports a number of functions that you
can activate and deactivate from your phone.
The Hipath 8000 functions are only available if
the administrator has enabled the function "Server features" on the phone.
On multi-line telephones, the full scope of
HiPath 8000 functions is only available for the primary line.
Feature toggle key
You can pick a programmable sensor key and program it
as a feature toggle key for activating the "make line
busy" and "stop hunt" functions.
You can then use the programmable sensor key to activate or deactivate the relevant System function on the
server for this extension.
You can only program first-level programmable sensor
keys because those linked to LEDs are used to display
function status as either on (LED on) or off (LED off). The
LED indicates the status of the function on the server
and can therefore change without any of the programmable sensor keys being pressed.
If one of the programmable sensor keys is pressed, you
can see the status of the function on the graphic display.
Example:
Switching between "Line busy" and "Line free" (see also
Æ page 119).
S
R
Prerequisite: Your administrator configured a programmable sensor key with the function "Busy" ("make line
busy" for the hunt group) Æ page 58.
Press the programmable sensor key.
"Line busy" appears on the graphic display, for instance,
and the key lights up.
Press the lit programmable sensor key once again to release the line.
"Line free" appears on the graphic display.
108
HiPath 8000 functions
Step by Step
Using system call forwarding
This section describes the system call forwarding functions in System. These functions are activated with feature codes. You can also program a frequently used
function on a programmable sensor key.
All call forwarding types described in this section
refer to system call forwarding which is controlled by HiPath 8000.
Never combine phone-based call forwarding
with system call forwarding.
Call forwarding busy line
With Call forwarding busy line (CFBL), you can use a
feature code to activate or deactivate forwarding for
calls received on a busy line and define a forwarding
destination.
Your administrator may also have configured a
permanent forwarding destination so that calls
are automatically forwarded to this fixed phone
number as soon as you activate CFBL forwarding.
Activating
^ Lift the handset.
j Enter the access code (see access code table
Æ page 121).
or if you also want to set the forwarding destination
j enter the access code with a phone number such as
*901234567 to activate call forwarding.
Z You hear a confirmation tone.
Deactivating
^ Lift the handset.
j Enter the access code (see access code table
Æ page 121) to deactivate call forwarding.
Z You hear a confirmation tone.
109
HiPath 8000 functions
Step by Step
Call forwarding don’t answer
With Call forwarding don’t answer (CFDA), you can
use a feature code to activate call forwarding to another
number if the handset is not picked up after a certain
number of eight rings.
You can use the feature code to activate/deactivate this
function and define a forwarding destination.
Your administrator may also have configured a
permanent forwarding destination so that calls
are automatically forwarded to this fixed phone
number as soon as you activate CFDA forwarding.
Activating
^ Lift the handset.
j Enter the access code (see access code table
Æ page 121).
or if you also want to set the forwarding destination
j enter the code with a phone number such as
*901234567 to activate call forwarding.
Z You hear a confirmation tone.
Deactivating
^ Lift the handset.
j Enter the access code (see access code table
Æ page 121) to deactivate call forwarding.
Z You hear a confirmation tone.
110
HiPath 8000 functions
Step by Step
Call forwarding unconditional
With Call forwarding unconditional (CFV), all incoming calls are forwarded to a different destination.
You can use the feature code to activate/deactivate this
function and define a forwarding destination.
Activating
^ Lift the handset.
j Enter the access code (see access code table
Æ page 121) and the forwarding destination. After the
confirmation tone, the r key lights up and the forwarding is indicated on the display.
If the "Courtesy call" function is active, the System dials
the phone to which you forwarded your calls.
• If the party at this phone answers, you can inform
him or her that your calls are being forwarded. Now
the r key lights up and the forwarding is indicated on the display.
• If the party does not answer or the station is busy,
activate the feature once again. If you complete this
operation within two minutes, you will hear the confirmation tone followed by the dial tone. The System
does not output an acoustic signal to inform the other party at the forwarding destination about the second activation.
If Call forwarding unconditional is active, calls forwarded when the line is idle are signaled by a short ring
burst (around 0.5 seconds) at the forwarded station.
This is a reminder that this feature is active.
Deactivating
^ Lift the handset.
j Enter the access code (see access code table
Æ page 121). You hear the confirmation tone.
111
HiPath 8000 functions
Step by Step
Call forwarding selective
With Call forwarding selective (SCF), you can create a
list of phone numbers (selection list) that should be automatically forwarded. If a caller’s phone number
matches an entry in this list, the call is transferred to the
forwarding number. A forwarding number can be:
• another phone or another party
• a voice mailbox
• an announcement service.
If the caller’s number is not in the call forwarding list,
your phone rings as usual.
Activating
^ Lift the handset.
j Enter the access code (see access code table
Æ page 121).
You are requested to add members to a list and then activate the property accordingly. The list can also be managed by your administrator.
Deactivating
^ Lift the handset.
j Enter the access code (see access code table
Æ page 121).
Z You hear a confirmation tone.
112
HiPath 8000 functions
Step by Step
Making anonymous calls
Your administrator decides whether or not your caller ID
(name and phone number) is displayed on a called party’s station. Anonymous calling is when your data is
not transmitted. The settings configured can be deactivated, however, for specific calls.
•
•
If your caller ID is transmitted: your caller ID is
displayed.
If your caller ID is suppressed: "Unknown" is
displayed.
Deactivating
If your administrator permanently activated anonymous calling for your phone, you can deactivate this
setting as follows:
^ Lift the handset.
j Enter the access code (see access code table
Æ page 121) to transmit the caller information.
Z You hear a confirmation tone.
Activating
If your administrator activated caller ID transmission for
your phone, you can deactivate this setting as follows:
^ Lift the handset.
j Enter the access code (see access code table
Æ page 121) to suppress the caller ID.
Z Wait until you hear the confirmation tone.
Caller ID transfer is suppressed. "Private/Anonymous"
appears on the called party’s display instead of the caller ID .
113
HiPath 8000 functions
Step by Step
Temporarily activating anonymous calling for
the next call
If your administrator activated caller ID transmission for
your phone, you can deactivate this setting for the next
call as follows:
^ Lift the handset.
j Enter the access code (see access code table
Æ page 121).
Z Wait until you hear the confirmation tone.
j Dial the phone number of the party you want to contact.
Caller ID transmission is reactivated after this call.
Temporarily deactivating anonymous calling
for the next call
If your administrator suppressed caller ID transmission
for your phone, you can enable this setting for the next
call as follows:
^ Lift the handset.
j Enter the access code (see access code table
Æ page 121).
Z Wait until you hear the confirmation tone.
j Dial the phone number of the party you want to contact.
When you end this call, caller ID transmission is suppressed once again for the next call.
114
HiPath 8000 functions
Step by Step
Creating a list for selective calls
For call acceptance
You can create a list of the phone numbers from which
you are willing to accept calls (also known as a selection
list). Your administrator know how long this list may be
in the System used on site in your facility.
A connection is set up if a caller’s phone number matches a number in the selection list. If the caller’s number
does not appear in the list:
• the caller receives a message that the party refuses
to accept any calls from this number,
or
•
the call is forwarded to an external phone number.
Contact your administrator for information on how your
System is configured on site.
^ Lift the handset.
j Enter the access code (see access code table
Æ page 121).
Various announcements deliver the following information:
• the name of the feature (selective call acceptance)
• the current status (active or inactive)
• the current scope of the selection list.
These announcements are followed by verbal user
prompts that let you:
• add entries to the selection list
• delete entries in the selection list
• check the selection list
• activate or deactivate the function.
115
HiPath 8000 functions
Step by Step
For call rejection
As for selective call acceptance, you can create a selection list with the phone numbers of parties from whom
you are not willing to accept calls. Your administrator
know how long this list may be in the System used on
site in your facility.
A call is not connected if the caller’s phone number
matches a number in the selection list; the caller is notified that the called party rejects calls from this number. If the caller’s number is not in the selection list, the
call is to you as usual.
^ Lift the handset.
j Enter the access code (see access code table
Æ page 121).
Various announcements deliver the following information:
• the name of the feature (selective call rejection)
• the current status (active or inactive)
• the current scope of the selection list.
These announcements are followed by verbal user
prompts that let you:
• add entries to the selection list
• delete entries in the selection list
• check the selection list
• activate or deactivate the function.
116
HiPath 8000 functions
Step by Step
Anonymous calls
Rejecting
You can reject all calls from parties that activated a data
protection feature (for example, caller ID suppression)
to prevent their phone number from being transmitted.
In this case, you are not informed that a call was rejected.
^ Lift the handset.
j Enter the access code (see access code table
Æ page 121).
Accepting
You can also accept calls from parties that activated a
data protection feature (for example, caller ID suppression) to prevent their phone number from being transmitted.
^ Lift the handset.
j Enter the access code (see access code table
Æ page 121).
117
HiPath 8000 functions
Step by Step
Using abbreviated dialing
Abbreviated dialing gives you access to a central list of
frequently dialed phone numbers.
This function lets you dial faster by simply entering numerical sequences. For using three-digit sequences, up
to 1000 destinations can be stored. The centrally stored
list is managed by the administrator.
^ Lift the handset.
j Enter the access code (see access code table
Æ page 121), followed by a number between 0 and 999
for the call number.
The number is dialed automatically.
118
HiPath 8000 functions
Step by Step
Hunt group functions
To ensure optimum handling of specific calls, your telephone can be assigned to a pickup group Æ page 39
and/or a hunt group.
Your administrator can incorporate multiple telephones
in a hunt group. If your telephone is assigned to a hunt
group, HiPath 8000 forwards calls for the members of
your group in accordance with specific rules defined by
your administrator. Hunt groups are a simple solution
for distributing calls to a group of telephones.
If you want another member of the group to pick up an
incoming call, you can set your telephone to signal the
busy status for your line to the other members of the
hunt group. Hunt group calls will then no longer be forwarded to your telephone.
This feature is configured using the feature toggle key
(Æ page 108).
Making a line busy
This prevents this line being used for calls in a hunt
group.
Activating
^ Lift the handset.
j Enter the access code (see access code table
Æ page 121).
Z Wait until you hear the confirmation tone.
Deactivating
Make the line free once more for the hunt group.
^ Lift the handset.
j Reenter the access code (see access code table
Æ page 121).
Z Wait until you hear the confirmation tone.
119
HiPath 8000 functions
Step by Step
Marking the last line in the hunt group chain
Sets the "stop hunt" line in the hunt group chain. The
system will stop looking for a free line in the hunt group
chain after it reaches this line.
Activating
^ Lift the handset.
j Enter the access code (see access code table
Æ page 121).
Z Wait until you hear the confirmation tone.
Deactivating
Unmark the line as the end of the hunt group chain.
^ Lift the handset.
j Reenter the access code (see access code table
Æ page 121).
Z Wait until you hear the confirmation tone.
120
HiPath 8000 functions
Access Code table for HiPath 8000 functions
Please ask the administrator to enter the currently valid access codes. To
get an overview, it is recommended to print out this table.
Funktion
Kennzahl
Beschreibung
Call forwarding busy line on
Æ page 109
Call forwarding busy line off
Æ page 109
Call forwarding don’t answer on
Æ page 110
Call forwarding don’t answer off
Æ page 110
Call forwarding unconditional on
Æ page 111
Call forwarding unconditional off
Æ page 111
Call forwarding selective on
Æ page 112
Call forwarding selective off
Æ page 112
Making anonymous calls off
Æ page 113
Making anonymous calls on
Æ page 113
Temporarily activate anonymous calls
Æ page 114
Temporarily deactivate anonymous calls
Æ page 114
Creating list for call acceptance
Æ page 115
Creating list for call rejection
Æ page 116
Rejecting anonymous calls
Æ page 117
Accepting anonymous calls
Æ page 117
Using abbreviated dialing
Æ page 118
Making a line busy on
Æ page 119
Making a line busy off
Æ page 119
Marking last line chain: on
Æ page 120
Marking last line chain: off
Æ page 120
121
Individual phone configuration
Step by Step
Individual phone configuration
Display
Adjusting the display to a comfortable
reading angle
You can swivel the display unit. Adjust the display unit
so that you can clearly read the screen.
Setting contrast
The display has six contrast levels that you can set according to your light conditions.
z You can also configure this setting via the Web interface
Æ page 136.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Phone
Select and confirm the option shown.
Display
Select and confirm the option shown.
Contrast
Select and confirm the option shown.
gh Set and confirm the contrast.
Save & Exit
Confirm.
The administrator can set a time interval between 2 and 8 hours, after which the backlight of
the display is turned off completely, if there has
been no activity on the phone.
122
Individual phone configuration
Step by Step
Contrast for key modules
If a key module is connected to your OpenStage 40,
you can set contrast for it.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Phone
Select and confirm the option shown.
Display
Select and confirm the option shown.
Key mod. contrast-
Select and confirm the option shown.
gh Set and confirm the contrast.
Save & Exit
Confirm.
123
Individual phone configuration
Step by Step
Date and time
You can choose the date and time display here.
z You can also configure this setting via the Web interface
Æ page 136.
You must set the date and time manually if your
phone is not connected to an (S)NTP server.
Setting the time
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Date and time
Select and confirm the option shown.
Time
Select and confirm the option shown.
j Enter and confirm the time.
Save & Exit
Confirm.
Setting the date
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Date and time
Select and confirm the option shown.
Date
Select and confirm the option shown.
j Enter and confirm the date.
Save & Exit
124
Confirm.
Individual phone configuration
Step by Step
Setting daylight saving time
Prerequisite: Auto DST is deactivated Æ page 126.
z You can also configure this setting via the Web interface
Æ page 136.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Date and time
Select and confirm the option shown.
Daylight saving
Select and confirm the option shown.
Yes
Select and confirm the option shown in the context
menu.
Save & Exit
Confirm.
125
Individual phone configuration
Step by Step
Setting the difference between daylight saving and
standard time
Prerequisite: Auto DST is deactivated Æ page 126.
Enter the difference to be used for daylight saving time.
z You can also configure this setting via the Web interface
Æ page 136.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Date and time
Select and confirm the option shown.
Difference (mins)
Select and confirm the option shown.
j Enter and confirm the difference between daylight and
standard time in minutes.
Save & Exit
Confirm.
Automatic daylight saving time
The Auto DST setting is provided for information purposes and can only be changed by your administrator.
z You can also access this information via the Web interface Æ page 136.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the user password.
Date and time?
Select and confirm the option shown.
Daylight saving time must be manually set if a No is entered for Auto DST Æ page 125.
126
Individual phone configuration
Step by Step
Time display format
z You can also configure this setting via the Web interface
Æ page 136.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Locality
Select and confirm the option shown.
Time format
Select and confirm the option shown.
24 hour
Select and confirm the time format (12- or 24-hour display) in the context menu.
Save & Exit
Confirm.
Date display format
z You can also configure this setting via the Web interface
Æ page 136.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Locality
Select and confirm the option shown.
Date format
Select and confirm the option shown.
dd/mm/yyy
Select and confirm the format you want.
Save & Exit
Confirm.
127
Individual phone configuration
Step by Step
Audio
Volumes
Use this selection to set the following volumes:
• Loudspeaker
• Ringer
• Handset
• Headset
• Handsfree
• Rollover
Example: Handset
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Audio
Select and confirm the option shown.
Volumes
Select and confirm the option shown.
Handset
Select and confirm the volume you want to adjust (for
example, "Handset").
gh Set and confirm the volume.
An acoustic sample of the current volume is output via
audio feedback when you adjust the volume.
Save & Exit
128
Confirm.
Individual phone configuration
Step by Step
Settings
Room character
To ensure that the other party can hear you properly in
speakerphone mode, you can adjust the phone to the
room acoustics by choosing one of the following room
character conditions: "Normal", "Echoing", "Muffled" .
z You can also configure this setting via the Web interface
Æ page 136.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Audio
Select and confirm the option shown.
Settings
Select and confirm the option shown.
Room character
Select and confirm the option shown.
Normal
Select and confirm the room character in the context
menu (for example, "Normal") (Æ page 138).
Save & Exit
Confirm.
Ringer melody
z You can also configure this setting via the Web interface
Æ page 136.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Audio
Select and confirm the option shown.
Settings
Select and confirm the option shown.
Ringer melody
Select and confirm the option shown.
129
Individual phone configuration
Step by Step
2
Select and confirm the required ringer melody (1 - 8).
Select and confirm the option shown.
Save & Exit
Ringer tone sequence
z You can also configure this setting via the Web interface
Æ page 136.
N Press the key shown.
User
Select and confirm the option shown.
Audio
Select and confirm the option shown.
Settings
Select and confirm the option shown.
Ringer tone sequence
Select and confirm the option shown.
2
Select and confirm the required ringer tone sequence (1
- 3).
Save & Exit
Select and confirm the option shown.
Ringer file
If your administrator has loaded suitable files to the
phone, you can select a realtone file in *.mp3 or *.wav
format for the ringer tone.
z You can also configure this setting via the Web interface
Æ page 136.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the user password.
Audio
Select and confirm the option shown.
Settings?
Select and confirm the option shown.
Ringer file
Select and confirm the option shown.
130
Individual phone configuration
Step by Step
ABC.mp3
Select and confirm the required ringer file.
Save & Exit
Select the option shown and confirm twice.
Listening to the ringer file
If you wish to listen to the selected ringer file, go to the
selection directory and play the selected file.
Ringer file
Go to the selection directory.
Play tone
Select and confirm the option shown. You will hear the
selected ringer melody.
Save & Exit
Confirm the selected file or choose another file.
Country setting for speakerphone mode
Enter the country setting you prefer for speakerphone
mode here (see Æ page 36).
z You can also configure this setting via the Web interface
Æ page 136.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Audio
Select and confirm the option shown.
Settings
Select and confirm the option shown.
Open listening
Select and confirm the option shown.
Standard mode
Select and confirm the setting you want in the context
menu ("Standard mode" or "US mode").
Save & Exit
Confirm.
131
Individual phone configuration
Step by Step
Nonsecure voice communication tone and
message (R4.4)
With this option, you can activate an alert tone, which
you will hear when the voice connection of your current
call changes from secure to insecure. Additionally, the
message "Unsecure connection" appears.
Prerequisite: Secure connection setup is the preference set by your administrator.
z You can also configure this setting via the Web interface
Æ page 136.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Configuration
Select and confirm the option shown.
Connected calls
Select and confirm the option shown.
Secure call alert
Select and confirm the option shown.
Yes
Select and confirm the option shown in the context
menu.
Save & Exit
Select and confirm the option shown.
132
Individual phone configuration
Step by Step
Setting the language and country
Selecting a language
z You can also configure this setting via the Web interface
Æ page 136.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Locality?
Select and confirm the option shown.
Speech?
Select and confirm the option shown.
Deutsch
Select and confirm the language[1] in the context menu.
Save & Exit
Confirm.
You may choose from the following languages:
1. Ceština
2. Dansk
3. Deutsch
4. English
5. Español
6. Français
7. Hrvatski
8. Italiano
9. Magyar
10. Nederlands
11. Norsk
12. Polski
13. Português
14. Slovenčina
15. Suomi
16. Svenska
17. Русский
18. Chinese
19. Japanese
1. The phone displays the current setting.
133
Individual phone configuration
Step by Step
Country-specific setting
Adapt your phone settings to suit the country-specific
conditions (for example, transmission parameters).
z You can also configure this setting via the Web interface
Æ page 136.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Locality
Select and confirm the option shown.
Country
Select and confirm the option shown.
Germany
Select the country[1] in the context menu.
Save & Exit
Confirm.
You may choose from the following countries:
1. Argentina
2. Australia
3. Austria
4. Belgium
5. Brazil
6. Canada
7. China
8. Chile
9. Croatia
10. Czech Republic
11. Denmark
12. Finland
13. France
14. Germany
15. Hungary
16. India
17. Ireland
18. Italy
19. Japan
20. Luxembourg
21. Mexico
22. Netherlands
23. New Zealand
24. Norway
25. Poland
26. Portugal
27. Russian Federation
28. Singapore
29. Slovakia
30. South Africa
31. Spain
32. Sweden
33. Switzerland
34. Thailand
35. United Kingdom
36. United States
37. Vietnam
1. The phone displays the current setting.
134
Individual phone configuration
Step by Step
Network information
This overview in the user area of the Service menu provides you with information about the IP address of the
phone and the HTML address of the Web interface. It
also provides real-time data about the network activity
of the phone.
N Press the key shown.
User
Select and confirm the option shown.
if nec. j Enter and confirm the user password.
Network information
Select and confirm the option shown. The following
overview opens:
Network information
Options: Exit g
IP address: 192.168.1.9
[WBM URL http://192.168.1.
DNS domain: opera.local
LAN RX:
LAN TX:
PC RX:
PC TX:
LAN autonegotiated: Yes
LAN information: 100 Mbps full
PC autonegotiated: Yes
PC information: Link down
IP Address: IP address assigned to the phone in the
network.
WBM URL: HTTP address of the Web interface. This
address is specified in the address line of the Internet
browser and is used to call the Web interface of the
phone in the browser.
DNS domain: The administrator can also assign the
phone to the IP address of a DNS domain
(for example, http://my-openStage.phone/).
135
Web interface (WBM)
Web interface (WBM)
General
You can configure a number of settings for your phone via the Web interface. Communication is via a secure HTTPS connection.
Calling up the Web interface
For more information on the IP address, the Web interface address,
and how to connect the telephone to the network, refer to the section entitled "Network information" Æ page 135.
To call up the interface, open a Web browser and enter the following:
http://[IP address of the phone]:[port] or
https://[IP address of the phone]
[IP address of the phone] is the IP address of your phone.
[Port] is the port address of the phone’s HTTP server and must be 8085.
You can ignore any certificate messages issued by the browser.
You will be prompted to configure a user password the first time you
call up the Web interface Æ page 98. You must log on with this
password in future every time you want to open the User Pages.
Administrator Pages
This area lets you configure settings for administering your phone and the
network environment. Access to the Administrator Pages is protected by
the admin password. For more information, contact your administrator or
refer to the administration manual.
136
Web interface (WBM)
User pages
The Web interface homepage opens once you have entered and confirmed
the phone’s IP address:
User menu
User selection
Phone information
User login
Highlighted entry (current page)
Menu heading
Menu entry
1. Click a menu heading to display the individual menu entries. Click the
menu heading again to close the menu.
2. Click a menu entry to open the corresponding form.
3. Make the desired changes.
4. Click the corresponding button to save or discard your changes.
Button functions
• "Login": Log on to the phone after you have entered the user password
• "Submit": Apply changes
• "Reset": Reset original values
• "Refresh": Update the values.
• "Logout": Log off the phone
137
Web interface (WBM)
User menu
All settings that you can make via the Web interface’s user menu can also
be made via the phone’s user menu
User Pages
User login V Æ page 98
Date and Time
– Local time V Æ page 124
– Local date (day, month, year) V Æ page 124
– Allow daylight saving V Æ page 125
– Difference (minutes) V Æ page 126
– Auto time change V Æ page 126
Audio
– Ringer melody (V Æ page 129)
– Ringer tone sequence (V Æ page 130)
– Ring file (V Æ page 130)
– Room Character (V Æ page 129)
– Open listening (V Æ page 131
User Configuration
– Outgoing calls
– Autodial delay (seconds) V Æ page 76
– Allow callback: busy V Æ page 53
– Allow callback: no reply V Æ page 53
– Allow busy when dialling V Æ page 77
– Allow transfer on ring V Æ page 71
– Incoming calls
– Deflecting
– Allow deflection (V Æ page 62
– Default deflect destination V Æ page 62
– Deflect to DSS V Æ page 62
– Forwarding
– Settings
– Forwarding Favourites Destination 1 to Destination 5
V Æ page 62
– Forward all calls allowed V Æ page 49
– to V Æ page 48
– Forward on busy allowed V Æ page 49
– to V Æ page 48
– Forward on no reply allowed V Æ page 49
– to V Æ page 48
– No reply delay (seconds) V Æ page 48
– Alerts
– Visual alerts V Æ page 63
– Audible alerts V Æ page 63
138
Web interface (WBM)
– Handling
– Allow call waiting V Æ page 68
– Allow DND V Æ page 97
– CTI-Calls
– Allow auto-answer V Æ page 72
– Allow beep on auto-answer V Æ page 72
– Allow auto-reconnect V Æ page 73
– Allow beep on auto-reconnect V Æ page 73
– Connected calls
– Allow call transfer V Æ page 70
– Allow call joining V Æ page 45
– Allow exit conference V Æ page 80
– Allow hold reminder V Æ page 65
– Hold reminder delay (minutes) V Æ page 66
– Allow music on hold V Æ page 66
– Allow conferences V Æ page 79
– Allow tone for secure call V Æ page 132
– Keyset
– Lines
– Ring delay (seconds) V Æ page 92
– Allow in overview V Æ page 91
– Address1
– Primary line[1]
– Ring on/off[1]
– Selection order[1]
– Overview
– Use FPK order V Æ page 93
– Add all lines V Æ page 93
– Reordering directions: Move down, Move to bottom, Move to
top, Move up V Æ page 93
[1]. Information - read only
139
Web interface (WBM)
Phone
– Display settings
– Contrast V Æ page 122
– Key module contrast V Æ page 123
– Program keys
– Normal
– Edit. V Æ page 56.
– Shifted
– Edit. V Æ page 56.
– Key Module 1 (if available such as Program keys)
– Key Module 2 (if available such as Program keys)
Locality
– Country V Æ page 134
– Language V Æ page 133
– Date format V Æ page 127
– Time format V Æ page 127
Authentication
– Old password
– New password V Æ page 98
– Confirm password
140
Fixing problems
Fixing problems
Caring for your telephone
•
•
•
•
Never allow the telephone to come into contact with coloring, oily or
aggressive agents.
Always use a damp or antistatic cloth to clean the telephone. Never
use a dry cloth.
If the telephone is very dirty, clean it with a diluted neutral cleaner containing surfactants, such as a dish detergent. Afterwards remove all
traces of the cleaner with a damp cloth (using water only).
Never use aggressive or alcohol-based cleansers on plastic parts. The
use of scouring agents is also forbidden.
Troubleshooting
Pressed key does not respond:
Check if the key is stuck.
Telephone does not ring:
Check whether the "Do not disturb" function is activated on your telephone
("Do not disturb" appears on the screen Æ page 23). If so, deactivate it.
The displayed time is incorrect:
The time is corrected automatically over night after 24 hours at the latest.
You cannot dial an external number:
Check whether your telephone is locked ("Phone locked: Enter Password"
appears on the screen). If the phone is locked, enter your PIN to unlock it.
To correct any other problems:
First contact the relevant administrator. If the administrator are unable to
correct the problem, contact Customer Service.
Contact partner in the case of problems
Contact your administrator if a fault persists for more than five minutes, for
example.
141
Index
Index
A
Accepting calls
multi-line .................................................. 84
Administration ............................................ 32
Audio
room acoustics ..................................... 129
volume ................................................... 128
Audio controls ............................................ 16
Audio keys ................................................... 16
Autodial delay ............................................. 75
C
Call
accepting ................................................. 33
deflecting ................................................. 61
ending ...................................................... 38
forwarding ............................................... 46
holding ..................................................... 64
incoming .................................................. 33
rejecting ................................................... 63
transferring .............................................. 69
Call lists ........................................................ 29
Call log ......................................................... 29
Call settings
CTI calls .................................................. 129
multi-line .................................................. 91
Call waiting .................................................. 67
Callback ....................................................... 51
CallLog ......................................................... 29
CE marking .................................................... 2
Conference ................................................. 78
Connection options .................................... 13
Consultation ................................................ 43
Context menus ........................................... 24
D
Date ............................................................ 124
Display icons ............................................... 23
Display settings
contrast .................................................. 122
Do not disturb ............................................. 96
142
DSS call
call deflection .......................................... 90
DSS key
consultation ............................................. 89
indirect pickup ........................................ 90
reject call .................................................. 90
During calls
multi-line .................................................. 87
F
Forced logoff ............................................. 106
Function keys ............................................. 16
G
General information ..................................... 9
Graphic display ........................................... 23
call lists .................................................... 30
icons indicating call status .................... 26
voicemail .................................................. 28
Graphic display settings
contrast .................................................. 122
H
Headset ....................................................... 61
HiPath 8000 .............................................. 108
accepting anonymous calls ................ 117
call forwarding ...................................... 109
feature toggle key ................................ 108
functions ................................................ 108
hunt group ............................................. 119
list for selective calls ........................... 115
making anonymous calls ..................... 113
rejecting anonymous calls .................. 117
I
Icons ............................................................. 23
Important information ................................. 3
Incoming calls
multi-line .................................................. 84
K
Key module contrast ............................... 123
Key modules ............................................... 15
Keypad ......................................................... 21
Index
L
R
Language setting ..................................... 133
country setting ...................................... 134
language for user prompts ................. 133
LED display
direct station selection keys ................. 18
function keys ........................................... 18
Line utilization ............................................. 19
Lists (for phone numbers and contacts) 83
Location of the telephone .......................... 3
Logging on and off as a mobility user . 103,
Redial ........................................................... 42
Redialing
multi-line .................................................. 86
Repdial keys ................................................ 74
Ringer off ..................................................... 95
105
M
Making calls
multi-line .................................................. 85
Microphone ................................................. 38
Mobility ...................................................... 102
forced logoff .......................................... 106
logon, logoff .................................. 103, 105
Multi-line
accepting calls ........................................ 84
LED display ............................................. 20
Multi-line telephone ................................... 11
N
Navigator ..................................................... 17
O
Open listening ............................................ 37
OpenStage Key Module 40 ...................... 15
Operating instructions ................................. 2
P
Padlock icon ................................................ 33
Phantom line ............................................... 19
Phone number directories ........................ 83
Phone settings ......................................... 122
Pop-up menu .............................................. 26
Primary line ................................................. 19
Privacy .......................................................... 95
Private line ................................................... 19
Program/Service menu ............................. 31
Programmable sensor keys ............... 18, 55
S
Second call .................................................. 67
Secondary line ............................................ 19
Security ........................................................ 95
Sensor keys
immediate ring ........................................ 59
Settings ...................................................... 122
Shared line ................................................... 19
Single-line telephone ................................. 11
Speakerphone distance .............................. 3
Speakerphone mode ........................... 34, 36
Status icons ................................................. 23
T
Telephone maintenance ......................... 141
Telephony interface
single line ................................................. 26
Time ............................................................ 124
Time display format ................................. 127
Toggle/Connect .......................................... 44
Troubleshooting ........................................ 141
Trunk keys ................................................... 19
U
User interface ............................................. 12
User support ............................................... 10
Using Ethernet switches .......................... 14
Using network ports more efficiently ..... 14
W
Web interface ........................................... 136
143
Reference No.:
A31003-S2010-U101-6-7619
Communication for the open minded
Siemens Enterprise Communications
www.siemens.com/open
© Siemens Enterprise
Communications GmbH & Co. KG
Hofmannstr. 51,
D-81359 München
The information provided in this document
contains merely general descriptions or characteristics of performance which in case of
actual use do not always apply as described
or which may change as a result of further
development of the products. An obligation
to provide the respective characteristics shall
only exist if expressly agreed in the terms of
contract. Subject to availability. Right of
modification reserved. The trademarks used
are owned by Siemens Enterprise
Communications GmbH & Co. KG or their respective owners.