Motorola W175 - GSM Service manual

6809515A16
Level 1-2 Service Manual
W160/W156/W180/W175/
W161/W181
Dual Band Wireless Telephone
W160/W156/W180/W175/W161/W181
GSM 900/1800
GSM 850/1900
Table of Contents
W160/W156/W180/W175/W161/W181
Table of Contents
Introduction ................................................................................................................................... 4
Product Identification ............................................................................................................ 4
Product Names ..................................................................................................................... 4
Product Changes .................................................................................................................. 4
Regulatory Agency Compliance ........................................................................................... 4
Computer Program Copyrights ............................................................................................. 5
About This Service Manual ................................................................................................... 5
Warranty Service Policy ....................................................................................................... 6
Parts Replacement ............................................................................................................... 7
Specifications ................................................................................................................................ 8
Product Overview ........................................................................................................................ 10
Features ............................................................................................................................. 10
General Functions ....................................................................................................................... 12
Controls, Indicators, and Input/Output (I/O) Connectors .................................................... 12
User Interface Menu Structure ........................................................................................... 14
Battery Function ................................................................................................................. 15
Operation ............................................................................................................................ 15
Tools and Test Equipment ......................................................................................................... 15
Disassembly ................................................................................................................................ 16
Removing and Replacing the Battery ................................................................................. 17
Removing and Replacing the SIM Card ............................................................................. 18
Removing and Replacing the Front Housing ...................................................................... 19
Removing and Replacing the Transceiver Board, Shielding case, and Vibrator Module ... 22
Removing and Replacing the Antenna Module, Microphone ............................................. 24
Subscriber Identity Module (SIM) and Identification Label ..................................................... 26
SIM ..................................................................................................................................... 26
Identification ....................................................................................................................... 26
Troubleshooting .......................................................................................................................... 28
Manual Test Mode .............................................................................................................. 28
Manual Test Mode Commands .......................................................................................... 28
Troubleshooting Chart ........................................................................................................ 29
Programming: Software Upgrade and Flexing ................................................................... 30
Part Number Charts .................................................................................................................... 31
Exploded View Diagram (W160) ........................................................................................ 31
Exploded View Parts List (W160) ....................................................................................... 32
Exploded View Diagram (W156) ........................................................................................ 33
Exploded View Parts List (W156) ....................................................................................... 34
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Table of Contents
W160/W156/W180/W175/W161/W181
Exploded View Diagram (W180) ........................................................................................ 35
Exploded View Parts List (W180) ....................................................................................... 36
Exploded View Diagram (W175) ........................................................................................ 37
Exploded View Parts List (W175) ....................................................................................... 38
Exploded View Diagram (W161) ........................................................................................ 39
Exploded View Parts List (W161) ....................................................................................... 40
Exploded View Diagram (W181) ........................................................................................ 41
Exploded View Parts List (W181) ....................................................................................... 42
Accessories ........................................................................................................................ 43
Index ............................................................................................................................................... 1
3
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Level 1-2 Service Manual
Introduction
Motorola® Inc. maintains a worldwide organization that is dedicated to provide responsive,
full-service customer support. Motorola products are serviced by an international network of
company-operated product care centers as well as authorized independent service firms.
Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation
programs that enable customers to meet requirements for reliable, continuous communications.
To learn more about the wide range of Motorola service programs, contact your local Motorola
products representative or the nearest Customer Service Manager.
Product Identification
The model number on a label (usually on the housing) identifies Motorola products. Use the
entire model number when inquiring about the product. Numbers are also assigned to chassis
and kits.
Use these numbers when requesting information or ordering replacement parts.
Product Names
Product names are listed on the front cover. Product names are subject to change without
notice. Some product names, as well as some frequency bands, are available only in certain
markets.
Product Changes
When electrical, mechanical or production changes are incorporated into Motorola products, a
revision letter is assigned to the chassis or kit affected, for example: -A, -B, or -C, and so on.
The chassis or kit number, complete with revision number is imprinted during production. The
revision letter is an integral part of the chassis or kit number and is also listed on schematic
diagrams, and printed circuit board layouts.
Regulatory Agency Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
conditions:
•
•
This device may not cause any harmful interference, and
this device must accept interference received, including interference that may cause
undesired operation
This class B device also complies with all requirements of the Canadian Interference-Causing
Equipment Regulations (ICES-003).
Cet appareil numerique de la classe B respecte toutes les exigences du Reglement sur le
materiel brouilleur du Canada.
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W160/W156/W180/W175/W161/W181
Computer Program Copyrights
The Motorola products described in this manual may include Motorola computer programs
stored in semiconductor memories or other media that are copyrighted with all rights reserved
worldwide to Motorola. Laws in the United States and other countries preserve for Motorola,
Inc. certain exclusive rights to the copyrighted Introduction computer programs, including the
exclusive right to copy, reproduce, modify, decompile, disassemble, and reverse-engineer the
Motorola computer programs in any manner or form without Motorola's prior written consent.
Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or
by implication, estoppel, or otherwise, any license or rights under the copyrights, patents, or
patent applications of Motorola, except for a nonexclusive license to use the Motorola product
and the Motorola computer programs with the Motorola product.
About This Service Manual
Using this service manual and the suggestions contained in it assures proper installation,
operation, and maintenance of W160/W156/W180/W175/W161/W181 telephones. Refer
questions about this manual to the nearest Customer Service Manager. This manual contains
mechanical service information required for the equipment described and is current as of the
printing date.
Audience
This document aids service personnel in testing and repairing W160/W156/W180/W175/
W161/W181 telephones Service personnel should be familiar with electronic assembly,
testing, and troubleshooting methods, and with the operation and use of associated test
equipment.
Scope
This manual provides basic information relating to W160/W156/W180/W175/W161/W181
telephones, and also provides procedures and processes for repairing the units at Level 1 and 2
service centers, including:
•
•
•
•
•
5
Unit swap out
Repairing of mechanical faults
Basic modular troubleshooting
Testing and verification of unit functionality
Initiate warranty claims and send faulty modules to Level 3 or 4 repair centers.
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Level 1-2 Service Manual
Conventions
Special characters and typefaces, listed and described below, are used in this publication to
emphasize certain types of information.
Note: Emphasizes additional information pertinent to the subject matter.
Caution: Emphasizes information about actions that may result in equipment damage.
Waring: Emphasizes information about actions that may result in personal injury.
M
Keys to be pressed are represented graphically. For example, instead of "Press the Menu Key",
you will see "Press M".
Information from a screen is shown in text as similar as possible to what appears in the display.
For example, ALERTS or ALERTS.
Information that you need to type is printed in boldface type.
Warranty Service Policy
The product is sold with the standard 12-month warranty terms and conditions. Accidental
damage, misuse, and extended warranties offered by retailers are not supported under
warranty.
Non-warranty repairs are available at agreed fixed repair prices.
Out of Box Failure Policy
The standard out of box failure criteria applies. Customer phones that fail very early on after
the date of sale are to be returned to Manufacturing for root cause analysis, to guard against
epidemic criteria. Manufacturing to bear the costs of early life failure.
Product Support
The customer's original phones will be repaired but not refurbished as standard. Appointed
Motorola Service Hubs will perform warranty and non-warranty field service for level 2
(assemblies) and level 3 (limited Transceiver component). Motorola High Tech Centers will
perform level 4 (full component) repairs.
Customer Support
Customer support is available through dedicated Call Centers and in-country help desks.
Product-Service training should be arranged through the local Motorola Support Center.
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W160/W156/W180/W175/W161/W181
Parts Replacement
When ordering replacement parts or equipment, include the Motorola part number and
description used in the service manual. When the Motorola part number of a component is not
known, use the product model number or other related major assembly along with a
description of the related major assembly and of the component in question. In the U.S.A., to
contact Motorola, Inc. on your TTY, call: 800-793-7834
Accessories and Aftermarket Division (AAD)
Replacement parts, test equipment, and manuals can be ordered from AAD.
U.S.A.
Outside U.S.A.
Phone: 800-422-4210
FAX: 800-622-6210
Phone: 847-538-8023
FAX: 847-576-3023
For EMEA spare parts call +49 461 803 1638.
For Asia spare parts call +65 648 62995.
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Level 1-2 Service Manual
Specifications
General Functions
Specification
Dimensions
113.2mm x 42.0mm x 14.0mm
Weight
84grams (with battery)
LCD Display
65K Color CSTN(MT);Mono STN(LT)
Active Area: 27.264mm x
27.264mm(MT); 28.79 x 28.79 mm(LT)
Hardware pixels: 128 x 128
Band
GSM900/1800 or GSM850/PCS1900
Battery
910 mAh Li Ion Battery
Product type
BAR type
Antenna
Internal Antenna
Frequency Range (EGSM)
880-915 MHz Tx,
925-960 MHz Rx
Frequency Range (DCS)
1710 – 1785 MHz Tx,
1805-1880 MHz Rx
Frequency Range (GSM850)
824-849 MHz Tx,
869-894 MHz Rx
Frequency Range (PCS)
1850-1910MHz Tx,
1930-1990 MHz Rx
Channel Spacing
200KHz
Channels
174 EGSM, 374 DCS,
124 GSM850, 299 PCS
Modulation
GMSK at BT=0.3
Transmitter Phase Accuracy
5 Degrees RMS, 20 Degrees peak
Duplex spacing
45MHz EGSM, 95MHz DCS,
45MHz GSM850, 80MHz PCS
Frequency Stability
±0.1PPM of the downlink frequency (Rx)
Operating voltage
3.53V ~4.2V
Average Transmit Current
Power Level 5: 175 mA
Power Level 19: 90 mA
Average Standby Current
DRX 2: 4.0 mA
DRX 9: 1.9 mA
Temperature Range
-10°C to 55°C
Battery Life
Talk Time: 250-500 Mins; Stand by Time:
150~300 Hours
Battery Charge Time
4 Hours to 90% of 940mAH capacity
Alert Volume
Max 95dB@ 5cm, 0.5 watts input
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W160/W156/W180/W175/W161/W181
Transmitter Functions
Specification
RF Power Output
33 dBm typical GSM850/GSM900
30 dBm typical DCS1800/PCS1900
Output Impedance
50 ohms nominal
Spurious Emissions
-36 dBm from 0.1 to 1GHz,
-30 dBm from 1 to 4 GHz
Receiver Functions
Specification
Receiver Sensitivity
-107 dBm typical GSM 850/GSM900
-107 dBm typical DCS1800/PCS1900
RX Bit Error Rate (100K bits) type II
<2%
Channel Hop Time
500 microseconds
Time to Camp
Approximately 6~10 Second
Speech Coding Functions
9
Specification
Speech Coding Type
Regular pulse excitation/linear predictive
coding with long term prediction (PRE
LPC with LTP)
Bit Rate
13.0 Kbps
Frame Duration
20 ms
Block Length
260 bits
Classes
Class 1 bits =182 bits;
Class 2 bits = 78 bits
Bit Rate with FEC Encoding
22.8 Kbps
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Level 1-2 Service Manual
Product Overview
The Motorola W160/W156/W180/W175/W161/W181 features a global system for mobile
communications wireless interface technology. It also features a simplified icon and graphical
user interface (UI) for easier operation in addition to short message service text messaging
(SMS), speed dialing, quick dialing, an alarm, a calculator, games, and an address book. The
W160/W156/W180/W175/W161/W181 is a dual-band phone that allows for roaming within
the EGSM900 / DCS1800 or GSM850 / PCS 1900.
The telephones are made of polycarbonate plastic. The display and speaker, as well as the 21key keypad, transceiver printed circuit board (PCB), microphone, charger and headphone
connectors, and power button are contained within clam shell form-factor housing. The
Userreplaceable 910 mAh Lithium-Ion (Li-Ion) battery provide up to 238-469 Mins of talk
time with up to 133-307 Hours of standby time. The phone accepts 1.8V/3V mini subscriber
identity module (SIM) cards that fit into the SIM holder next to the battery. These telephones
feature a 128 x 128 pixel Depends on LBI LT(gray) or MT(color). display and an internal
antenna.
Features
W160/W156/W180/W175/W161/W181 telephones use advanced, self-contained, sealed,
custom integrated circuits to perform the complex functions required for GSM GPRS
communication. Aside from the space and weight advantage, microcircuits enhance basic
reliability, simplify maintenance, and provide a wide variety of operational functions.
Features available in this family of telephones include:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
A 128 x 128 pixel color graphics (Depends on LT or MT) display
Internal antenna
Lower voltage technology that provides increased standby and talk times
Extended GSM (EGSM) channels
Display animation (Depends on LT or MT)
VibraCall® vibrating alert
5-Way navigation key
SIM Toolkit™ Class 2 (STK) (Network, subscription and SIM card or service provider
dependent feature. Not available in all areas.)
Backlight
Speed-, Quick- and One-Touch dialing
Call Forwarding and Holding
Customized Menus
Personal management tools calculator with currency converter, and clock with date
Other features
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W160/W156/W180/W175/W161/W181
Caller Line Identification
Upon receipt of a call, the calling party's phone number is compared to the phone book. If the
number matches a phone book entry, that name will be displayed. If there is no phone book
entry, the incoming phone number will be displayed. In the event that no caller identification
information is available, an incoming call message is displayed.
Simplified Text Entry
The W160/W156/W180/W175/W161/W181 features iTAP™ predictive text entry. Press a key
to generate a character and a dynamic dictionary uses this to build and display a set of word or
name options. The iTAP™ feature may not be available on the phone in all languages.
SIM Toolkit™ - Class 2
SIM Application Toolkit is a value-added service delivery mechanism that allows GSM
operators to customize the services they offer their customers, from the occasional user who
requests sports news and traffic alerts, to a high call time business user who receives stock
alerts and checks flight times. Operators can now create their own value-added services menu
quickly and easily in the phone.
The customized menu will appear as the first menu and may be updated over-the-air with new
services when customers request them.
LBI_MT/LT_Comparison Chart
LBI_LT
Band
LCD
FM Radio
MEMORY
W160/W161
GSM 900/1800,
GSM 850/1900
Mono STN 128*128
YES
32/16
W156
GSM 900/1800,
GSM 850/1900
Mono STN 128*128
NO
32/16
LBI_MT
Band
LCD
FM Radio
MEMORY
W180/W181
GSM 900/1800,
GSM 850/1900
CSTN 128*128
YES
64/16
W175
GSM 900/1800,
GSM 850/1900
CSTN 128*128
NO
64/16
Other Features
Detailed descriptions of the other features can be found in the appropriate W160/W156/W180/
W175/W161/W181 telephone user guides listed in the Related Publications section at the end
of this manual.
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Level 1-2 Service Manual
General Functions
Controls, Indicators, and Input/Output (I/O) Connectors
The W160/W156/W180/W175/W161/W181 phone's controls are located on the front side of
the device and on the keyboard as shown in below. Indicators icons are displayed on the LCD.
Right Soft Key
Left Soft Key
Turn on & off, hang up,
exit menues.
Make & answer calls.
Open menus.
Listen to music.
Navigate menus.
Charge up.
NOTE: don’t support
connection to PCs.
Home Screen
Main Menu
Press & hold the
Press the
until the display
lights up, to turn
on your phone.
up/down/left/
right to scroll to
a menu feature.
power key
Press the center
key
to open
the Main Menu.
navigation key
Press the
center key
to select it.
Figure 1. W160/W156/W180/W175/W161/W181 Telephone Control Locations
Menu Navigation
W160/W156/W180/W175/W161/W181 telephones are equipped with a simplified icon and
graphical-based user interface. See the table below for details of the W160/W156/W180/
W175/W161/W181 menu structure. A five-way navigation key allows you to move easily
through menus and confirm your selection.
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W160/W156/W180/W175/W161/W181
Liquid Crystal Display (LCD)
The LCD provides a 700 square millimeter multicolor backlit color display with useradjustable contrast settings for optimum readability in all light conditions. The bit-map 128 x
128 pixel display includes up to 3 lines of text, 1 line of icons, and 1 line of prompts.
Service Provider
Home Screen Display
Left Soft Key Label
Icon
Right Soft Key Label
Name
Description
Alert Type Indicator
displays your assigned ring type.
Signal Strength
Indicator
shows when Call Forward is activated.
Call Forward
Indicator
shows when Call Forward is activated.
In Use Indicator
indicates when a call is in progress, and when you have
a secure or insecure connection.
Roam Indicator
appears when your phone uses another network system
outside your home network. Icon here can also indicate
your text entry mode, alpha, numeric, symbol and etc.
Entry Method
Indicator
appears when you select a specific kind of entry method.
Message Indicator
appears when you have a new voice or text message
waiting.
Battery Level
Indicator
shows the amount of charge left in your battery. The
more the bars, the greater the charge.
Headset Indicator
When you plug the headset to your phone, the icon
displays.
LINE Indicator
indicates your phone is using LINE 1 or LINE 2.
Figure 2. Display Icon Indicators
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Level 1-2 Service Manual
User Interface Menu Structure
The table below shows a portion of the W160/W156/W180/W175/W161/W181 telephone
menu structure.
Menu Map (LBI_LT)
main menu
Q Games
e Messages
•
•
•
•
•
•
•
Create Message
Voicemail
Inbox
Info Services
Quick Notes
Outbox
Drafts
n Phonebook
• [New Entry]
s Recent Calls
•
•
•
•
•
Received Calls
Dialed Calls
Notepad
Call Times
Call Cost
setting menu
Call Forward
• Voice Calls
• Cancel All
• Forward Status
Phone Status
• My Tel. Numbers *
• Active Line *
• Battery Meter
In-Call Setup
• In-Call Timer
• Call Cost Setup
• My Caller ID
• Answer Options
• Call Waiting
• Spring Ball
• FootBall
• Maze
É Office Tools
•
•
•
•
•
•
•
•
•
Calculator
MyMenu
Alarm Clock
Calendar
Stop Watch
Quick Dial
Fixed Dial
Service Dial
STK *
t Ring Styles
• Style
• Ring Detail
• My Tones
w Settings
• (see next page)
r FM Radio
l Personalize
•
•
•
•
Home Screen
Main Menu
Greeting
Quick Dial
* Network Dependent
Provided on the W160
only
This is the standard main
menu layout.
Your phone’s menu
may be different.
Security
• Phone Lock
• Lock Keypad
• Lock Keypad Timer
• Fixed Dial
• Call Barring
• SIM PIN
• New Passwords
Network
• New Network
• Network Setup
• Avail. Networks
• My Network List
• Service Tone
• Call Drop Tone
• Band Selection
Initial Setup
• Time and Date
• Power on/off
• 1-Touch Dial
• Backlight
• Scroll
• Language
• Display Timeout
• Contrast
• DTMF
• TTY Setup
• Master Reset
• Master Clear
Headset
• Auto Answer
* Network Dependent
Figure 3. W160/W156/W180/W175/W161/W181 Menu Structure
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W160/W156/W180/W175/W161/W181
Battery Function
The telephone displays a battery charge indicator icon in the idle screen to indicate the battery
charge level. The gauge shows four levels: 50%, 20%, 5%, and Low Battery.
Removing the battery causes the phone to shut down immediately and loose any pending work
(partially entered phone book entries or outgoing messages, for example).
Note: All batteries can cause property damage and/or bodily injury such as burns if a
conductive material such as jewelry, keys, or beaded chains touches exposed terminals. The
conductive material may complete an electrical circuit (short circuit) and become quite hot.
Exercise care in handling any charged battery, particularly when placing it inside a pocket,
purse, or other container with metal objects.
If the battery is removed while receiving a message, the message is lost.
To ensure proper memory retention, turn the phone OFF before removing the
battery.Immediately replace the old battery with a fresh battery.
Operation
For detailed operating instructions, refer to the appropriate User Guide.
Tools and Test Equipment
The table below lists the tools and test equipment used on W215 telephones. Use either the
listed items or the equivalent.
Table 1: General Test Equipment and Tools
Motorola Part Number1
Application
See Table 3
Charger
Used to charge battery and power phone
0180386A82
Antistatic Mat Kit (includes 66-80387A95
antistatic mat, 66-80334B36 ground
cord, and 42-80385A59 wrist band)
Provides protection from damage to
phone caused by electrostatic discharge
(ESD)
Antistatic Gloves
Provides protection from damage to
phone caused by electrostatic discharge
(ESD)
Disassembly tool, plastic with flat and
pointed ends (manual opening tool)
Used during assembly/disassembly
Tweezers, plastic
Used during assembly/disassembly
T5 Screw driver
Used with Screw Driver
Digital Multimeter
Used to measure battery voltage
-
0-00-00-3005 (AMS)
6680388B01
HP34401A2
15
Description
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Level 1-2 Service Manual
1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) by phone at (800) 422-4210 or
FAX (800) 622-6210. Internationally, AAD can be reached by calling (847) 538-8023 or by fax (847) 576-3023.
2. Not available from Motorola. To order, contact Hewlett Packard at (800) 452-4844.
Figure 4. A screwdriver (T5), a pair of tweezers, and a wedge tool
Disassembly
This section describes how to disassemble a W160/W156/W180/W175/W161/W181
telephone. Tools and equipment used are listed on the preceding page.
Many of the integrated devices used in this phone are vulnerable to damage from electrostatic
discharge (ESD). Ensure adequate static protection is in place when handling, shipping, and
servicing any internal components.
Avoid stressing the plastic in any way to avoid damage to either the plastic or internal
components.
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W160/W156/W180/W175/W161/W181
Removing and Replacing the Battery
All batteries can cause property damage and/or bodily injury such as burns if a conductive
material such as jewelry, keys, or beaded chains touches exposed terminals. The conductive
material may complete an electrical circuit (short circuit) and become quite hot. Exercise care
in handling any charged battery, particularly when placing it inside a pocket, purse, or other
container with metal objects.
1.
2.
Ensure the phone is turned off.
Push the latch and pop out the battery cover.
Figure 5. Removing the battery cover
3.
Press the tab to pop out the battery.
There is a danger of explosion if the Lithium ion battery is replaced incorrectly. Replace only
with the same type of battery or equivalent as recommended by the battery manufacturer.
Dispose of used batteries according to the manufacturer's instructions.
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Level 1-2 Service Manual
4.
To replace, insert the battery with 2 tabs on its bottom end into the battery slot.
Figure 6. Replace the battery cover
5.
Click the battery into place, then slip the battery cover over it.
Removing and Replacing the SIM Card
1.
2.
Remove the battery.
Remove the SIM from its holder by sliding it in the direction shown below.
Figure 7. Removing the SIM card
3.
To replace, carefully slide the SIM into position in its socket.
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W160/W156/W180/W175/W161/W181
Removing and Replacing the Front Housing
1.
2.
3.
Remove the SIM card.
Remove six T5 screws around the rear housing.
Use torque force of 13.73 N-cm.
Figure 8. Removing the six T5 screws
4.
Use a flat wedge tool to pry the case open along the central seam.
Figure 9.
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Level 1-2 Service Manual
5.
Remove the rear housing.
1. Disengage the hook at the top first (labeled as 1)
2. The hooks at both sides can only be disengaged after you have disengaged the hook at
the top.
Figure 10. Prying the case apart along the seam
Figure 11. Removing the rear housing
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W160/W156/W180/W175/W161/W181
6.
(Optional) Remove and replace the LENS.
NOTE: LENS and shielding case must be secured using the adhesive tape shown in Fig. 13.
Figure 12. Removing the LENS
Figure 13. ADHENSIVE PN: 8609H28001W
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Level 1-2 Service Manual
Figure 14.
Removing and Replacing the Transceiver Board, Shielding case, and Vibrator
Module
1.
2.
Remove the Shielding Case.
Disengage the both side hooks which help to secure the transceiver board to the shielding
case, and then pop it out.
Figure 15.
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W160/W156/W180/W175/W161/W181
Figure 16. Disengaging the shielding case from six hooks
Figure 17. Separation shielding and transceiver board
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Level 1-2 Service Manual
3.
In the rear housing component, gently pry out the vibrator module.
Figure 18. Removing the vibrator module
Removing and Replacing the Antenna Module, Microphone
1.
2.
Remove the transceiver board, the vibrator module, and the rear housing.
Disengage both latches (as indicated by the arrows in the figure) alongside the
transceiver board to remove the antenna module from the transceiver board.
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W160/W156/W180/W175/W161/W181
Figure 19. Removing the antenna module
3.
(Optional) Remove and replace the speaker.
Figure 20. Removing the speaker
4.
Carefully pry off the microphone component.
Figure 21. Removing the microphone
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Level 1-2 Service Manual
Subscriber Identity Module (SIM) and Identification Label
SIM
A SIM is required to access the existing local GSM network, or remote networks when
traveling (if a roaming agreement has been made with the provider).
The SIM contains:
•
•
•
All the data necessary to access GSM services
The ability to store user information such as phone numbers
All information required by the network provider to provide access to the network
Identification
Each Motorola GSM phone is labeled with a variety of identifying numbers. The following
information describes the current identifying labels.
Mechanical Serial Number (MSN)
•
•
•
The MSN is an individual unit identity number and remains with the unit throughout its
life.
The MSN can be used to log and track a phone on Motorola's Service Center Database.
The MSN is divided into 4 sections as shown in Figure 22.
MSN 10 Digits
3 Digits
1 Digit
2 Digits
4 Digits
APC
DC
DC
SNR
Account Product Code
i.e. StarTACTM Phone130
Distribution Center
i.e. Easter Inch
Date Code: Year and
Month of Shipment
Unit's individual serial
number
Figure 22. MSN Label Breakdown
International Mobile Station Equipment Identity (IMEI)
The International Mobile Station Equipment Identity (IMEI) number is an individual number
unique to the Transceiver and is stored within the unit's memory. The IMEI uniquely identifies
an individual mobile station and thereby provides a means for controlling access to GSM
networks based on mobile station types or individual units. The full IMEI structure is listed in
the table below.
12-December-2007
26
W160/W156/W180/W175/W161/W181
Table 2: IMEI Number Breakdown
TAC
NNXXXXXX
Serial Number
ZZZZZZ
Check Digit
A
Where
TAC
Type Allocation Code, formerly known as Type Approval Code
NN
Reporting Body Identifier (BABT or CTIA)
XXXXXX
Type Identifier (defined by BABT or CTIA)
ZZZZZZ
Individual unit serial number
A
Phase 1 = 0.
Phase 2 & 2+= check digit and is defined as a function of
all other IMEI digits
Other label number configurations present are:
•
•
27
TRANSCEIVER NUMBER: Identifies the product type. Normally the SWF number. (i.e.
V100).
PACKAGE NUMBER: Identifies the equipment type, mode, and language in which the
product is shipped.
12-December-2007
Level 1-2 Service Manual
Troubleshooting
Manual Test Mode
Motorola W160/W156/W180/W175/W161/W181 telephones are equipped with a manual test
mode capability. This allows service personnel to verify functionality and perform fault
isolation by entering keypad commands.
To enter the manual test command mode, a GSM/DCS/PCS test SIM must be used.
1.
2.
3.
4.
5.
Press and hold
to turn the phone OFF.
Remove the battery as described in the procedures.
Remove the customer’s SIM card from the phone as described in the procedures.
Insert the test SIM into the SIM slot.
Replace the battery as described in the procedures.
6.
Press and hold
to turn the phone ON.
Manual Test Mode Commands
Table 3: Manual Test Commands
Key Sequence
Test Function/Name
#02#
Handset information
#03#
RF information
#04#
ADC information
#09#
Simple Test mode
**0102#
FFS format
**0105#
Disable EFEM mode
*#06#
Remarks
IMEI number
12-December-2007
28
W160/W156/W180/W175/W161/W181
Troubleshooting Chart
Table 4: Level 1 and 2 Troubleshooting Chart
Symptom
1. Telephone will not turn on or stay on.
Probable Cause
Verification and Remedy
a) Battery either discharged or
defective.
Measure battery voltage across a 50 ohm (>1
Watt) load. If the battery voltage is <3.25 Vdc,
recharge the battery using the appropriate
battery charger. If the battery will not
recharge, replace the battery. If battery is not
at fault, proceed to b.
b) Battery terminals open or misaligned.
Visually inspect the battery terminals on both
the battery and the telephone. Realign and, if
necessary, either replace the battery or refer
to a Level 3 Service Center for the battery
connector replacement. If battery terminals
are not at fault, proceed to c.
c) keypad defective.
Replace the keypad. Temporarily connect a
+3.6 Vdc supply to the battery terminals.
Press and hold the PWR button. If unit turns
on and stays on, disconnect the dc power
source and reassemble with the new keypad.
2. Telephone exhibits poor reception or
erratic operation such as calls frequently
dropping or weak or distorted audio.
Connections to or from lower PCB
defective.
Check connection between the antenna and
the lower PCB.
3. Display is erratic, or provides partial
or no display.
LCM defective.
Replace the LCM. Verify that the fault has
been cleared and reassemble the unit with
the new LCM.
4. Incoming call alert transducer audio
distorted or volume is too low.
Speaker defective.
Replace the speaker as described in the procedures. Verify that the fault has been
cleared and reassemble the unit with the new
speaker.
5. Telephone transmit audio is weak.
(usually indicated by called parties complaining of difficulty in hearing voice).
Microphone defective.
Replace the microphone as described in the
procedures. Verify that the fault has been
cleared and reassemble the unit with the new
microphone.
6. Receive audio from earpiece speaker
is weak or distorted.
a) Connections to or from lower
PCB defective.
Check connection between the antenna and
the lower PCB. If the connection is OK, proceed to b.
b) Speaker defective.
Temporarily replace the speaker with a
known good speaker. Ensure good connection. Place a call and verify improvement in
earpiece audio. If fault is cleared, reassemble
the telephone with the good speaker.
29
12-December-2007
Level 1-2 Service Manual
Table 4: Level 1 and 2 Troubleshooting Chart (Continued)
Symptom
Probable Cause
Verification and Remedy
7. Telephone will not recognize or accept
SIM card.
SIM card defective.
Check the SIM card contacts for dirt. Clean if
necessary, and check if fault has been
cleared. If the contacts are clean, insert a
known good SIM card into the telephone.
Power up the unit and confirm that the card
has been accepted. If the fault no longer
exists, replace the defective SIM card.
8. Keypad not functioning.
Keypad defective.
Use alcohol to wipe the keypad metal dome.
Check if fault has been cleared. If the fault is
still present, either replace the keypad or
refer to a Level 3 Service Center for the keypad metal dome replacement.
9. Vibrator feature not functioning.
a) Vibrator faulty.
Check general condition of vibrator. If it is
good, proceed to b.
b) Vibrator defective.
Replace the defective vibrator.
Headset plug not fully pushed.
Ensure the headset plug is fully seated in the
jack.
10. No or weak audio when using headset.
Programming: Software Upgrade and Flexing
Contact your local technical support engineer for information about equipment and procedures
for flashing and flexing.
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30
W160/W156/W180/W175/W161/W181
Part Number Charts
The following section provides a reference for the parts associated with W160/W156/W180/
W175/W161/W181 telephones.
Exploded View Diagram (W160)
Figure 23. W160 (H28) Exploded View Diagram
31
12-December-2007
Level 1-2 Service Manual
Exploded View Parts List (W160)
Table 5: W160 (H28) Exploded View Parts List
Part
Number
Item Number
Description
Specification
001
2240133208W
RECEIVER
SDR1332F-S2-FB4-G 32OHM AAC
002
7630121254W
LCM
WD-K1212W-6WLW 128*128 WINTEK
003
2220602207W
MIC
ACMG6022-03P28-443 ψ6 AAC
004
3930408022W
SPR-VIB
005
2250160815W
SPEAKER
DMS1608F-S2-05-PC-FB2-G AAC
006
2300H28001W
I-ANTENNA
H28 ANT+HOLDER EU
051
82E5800003W
LABEL
E58 WATERPROOF 3M5559 ψ4mm
251
6910970002W
F/WMB 33
H28 GA-129 W/FM
252
6320520001W
SMT MMI
H28 GS-080 KEYPAD
300
5501650001W
ME/PT 33
H28/H28A BLACK
301
31A1H28011W
DIAL-ASSY
H28-P+R-BLACK-E-21KEY
302
3013H28001W
LCMBRAASY
H28-METAL FRAME+SPONGE ASSY
303
303FH28001W
REC-COV
H28-MESH-30*12.82-REC
304
3109H28001W
MET-DOME
H28-ψ4*160g-21KEY
305
3068H28001W
GASKET
H28-ANT-RUBBER
306
303EH28001W
SPK-SPON
H28-PORON-12.4*9.4-SPK
307
303FH28002W
REC-COV
H28-MESH-22*2.9
308
2523H28002W
LOW-CASE
H28-PC-BLACK
309
3028H28001W
RF-COV
H28-BLACK
310
3062H28002W
NAMEPLATE
H28-PC-BLACK
311
8609H28001W
ADHESIVE
H28-NITTO-106.27*39.01*0.15
312
8609H28002W
ADHESIVE
H28-D228B-27.6*19.5*0.1
313
303EH28002W
SPK-SPON
H28-MESH-17.9*9.4-SPK
385
3501645204W
SCREW_G
FPH-TROX-M1.6 H=4.5 BLA-NYL
4*L8 1.3V ME9A-MC4 SHICOH
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32
W160/W156/W180/W175/W161/W181
Exploded View Diagram (W156)
Figure 24. W156 (H32) Exploded View Diagram
33
12-December-2007
Level 1-2 Service Manual
Exploded View Parts List (W156)
Table 6: W156 (H32) Exploded View Parts List
Part
Number
Item Number
Description
Specification
001
2240133208W
RECEIVER
SDR1332F-S2-FB4-G 32OHM AAC
002
7630121254W
LCM
WD-K1212W-6WLW 128*128 WINTEK
003
2220602207W
MIC
ACMG6022-03P28-443 ψ6 AAC
004
3930408022W
SPR-VIB
005
2250160815W
SPEAKER
DMS1608F-S2-05-PC-FB2-G AAC
006
2300H28001W
I-ANTENNA
H28 ANT+HOLDER EU
051
82E5800003W
LABEL
E58 WATERPROOF 3M5559 ψ4mm
251
6910970061W
F/WMB 33
H32 GA-129
252
6320520001W
SMT MMI
H28 GS-080 KEYPAD
300
5501770001W
ME/PT 33
H32 BLACK
301
3104H32011W
DIAL-KEY
H32-P+R-BLACK-E-21KEY
302
3013H28001W
LCMBRAASY
H28-METAL FRAME+SPONGE ASSY
303
303FH28001W
REC-COV
H28-MESH-30*12.82-REC
304
3109H28001W
MET-DOME
H28-ψ4*160g-21KEY
305
3068H28001W
GASKET
H28-ANT-RUBBER
306
303EH28001W
SPK-SPON
H28-PORON-12.4*9.4-SPK
307
303FH28002W
REC-COV
H28-MESH-22*2.9
308
2523H31001W
LOW-CASE
H31-PC-BLACK-W/O FM
309
3028H28001W
RF-COV
H28-BLACK
310
3062H32001W
NAMEPLATE
H32-PC-BLACK W156
311
8609H28001W
ADHESIVE
H28-NITTO-106.27*39.01*0.15
312
8609H28002W
ADHESIVE
H28-D228B-27.6*19.5*0.1
313
303EH28002W
SPK-SPON
H28-MESH-17.9*9.4-SPK
385
3501645204W
SCREW_G
FPH-TROX-M1.6 H=4.5 BLA-NYL
4*L8 1.3V ME9A-MC4 SHICOH
12-December-2007
34
W160/W156/W180/W175/W161/W181
Exploded View Diagram (W180)
Figure 25. W180 (H29) Exploded View Diagram
35
12-December-2007
Level 1-2 Service Manual
Exploded View Parts List (W180)
Table 7: W180 (H29) Exploded View Parts List
Part
Number
Item Number
Description
Specification
001
2240133208W
RECEIVER
SDR1332F-S2-FB4-G 32OHM AAC
002
7630121257W
LCM
WD-Y1212VP-6CLW 128*128 WINTEK
003
2220602207W
MIC
ACMG6022-03P28-443 ψ6 AAC
004
3930408022W
SPR-VIB
005
2250160815W
SPEAKER
DMS1608F-S2-05-PC-FB2-G AAC
006
2300H28001W
I-ANTENNA
H28 ANT+HOLDER EU
051
82E5800003W
LABEL
E58 WATERPROOF 3M5559 ψ4mm
251
6910970021W
F/WMB 33
H29 GA-129 W/FM
252
6320520001W
SMT MMI
H28 GS-080 KEYPAD
300
5501700001W
ME/PT 33
H29/H29A BLACK
301
3104H29011W
DIAL-KEY
H29-P+R-BLACK-E-21KEY
302
3013H28001W
LCMBRAASY
H28-METAL FRAME+SPONGE ASSY
303
303FH28001W
REC-COV
H28-MESH-30*12.82-REC
304
3109H28001W
MET-DOME
H28-ψ4*160g-21KEY
305
3068H28001W
GASKET
H28-ANT-RUBBER
306
303EH28001W
SPK-SPON
H28-PORON-12.4*9.4-SPK
307
303FH28002W
REC-COV
H28-MESH-22*2.9
308
2523H28002W
LOW-CASE
H28-PC-BLACK
309
3028H28001W
RF-COV
H28-BLACK
310
3062H29001W
NAMEPLATE
H29-PC-BLACK
311
8609H28001W
ADHESIVE
H28-NITTO-106.27*39.01*0.15
312
8609H28002W
ADHESIVE
H28-D228B-27.6*19.5*0.1
313
303EH28002W
SPK-SPON
H28-MESH-17.9*9.4-SPK
385
3501645204W
SCREW_G
FPH-TROX-M1.6 H=4.5 BLA-NYL
4*L8 1.3V ME9A-MC4 SHICOH
12-December-2007
36
W160/W156/W180/W175/W161/W181
Exploded View Diagram (W175)
Figure 26. W175 (H31) Exploded View Diagram
37
12-December-2007
Level 1-2 Service Manual
Exploded View Parts List (W175)
Table 8: W175 (H31) Exploded View Parts List
Part
Number
Item Number
Description
Specification
001
2240133208W
RECEIVER
SDR1332F-S2-FB4-G 32OHM AAC
002
7630121257W
LCM
WD-Y1212VP-6CLW 128*128 WINTEK
003
2220602207W
MIC
ACMG6022-03P28-443 ψ6 AAC
004
3930408022W
SPR-VIB
005
2250160815W
SPEAKER
DMS1608F-S2-05-PC-FB2-G AAC
006
2300H28001W
I-ANTENNA
H28 ANT+HOLDER EU
051
82E5800003W
LABEL
E58 WATERPROOF 3M5559 ψ4mm
251
6910970041W
F/WMB 33
H31 GA-129
252
6320520001W
SMT MMI
H28 GS-080 KEYPAD
300
5501740001W
ME/PT 33
H31/H31A BLACK
301
3104H31011W
DIAL-KEY
H31-P+R-BLACK-E-21KEY
302
3013H28001W
LCMBRAASY
H28-METAL FRAME+SPONGE ASSY
303
303FH28001W
REC-COV
H28-MESH-30*12.82-REC
304
3109H28001W
MET-DOME
H28-ψ4*160g-21KEY
305
3068H28001W
GASKET
H28-ANT-RUBBER
306
303EH28001W
SPK-SPON
H28-PORON-12.4*9.4-SPK
307
303FH28002W
REC-COV
H28-MESH-22*2.9
308
2523H31001W
LOW-CASE
H31-PC-BLACK-W/O FM
309
3028H28001W
RF-COV
H28-BLACK
310
3062H31001W
NAMEPLATE
H31-PC-BLACK W175
311
8609H28001W
ADHESIVE
H28-NITTO-106.27*39.01*0.15
312
8609H28002W
ADHESIVE
H28-D228B-27.6*19.5*0.1
313
303EH28002W
SPK-SPON
H28-MESH-17.9*9.4-SPK
385
3501645204W
SCREW_G
FPH-TROX-M1.6 H=4.5 BLA-NYL
4*L8 1.3V ME9A-MC4 SHICOH
12-December-2007
38
W160/W156/W180/W175/W161/W181
Exploded View Diagram (W161)
Figure 27. W161 (M48) Exploded View Diagram
39
12-December-2007
Level 1-2 Service Manual
Exploded View Parts List (W161)
Table 9: W161 (M48) Exploded View Parts List
Part
Number
Item Number
Description
Specification
001
2240133208W
RECEIVER
SDR1332F-S2-FB4-G 32OHM AAC
002
763012125CW
LCM
WD-K1212Y-6WLW 128*128 WINTEK
003
2220602210W
MIC
ACMG6022-03P28-001-443-F1 AAC
004
3930408024W
SPR-VIB
ψ4*L8 1.3V LA4-459EG COPAL
005
2250160815W
SPEAKER
DMS1608F-S-05-PC-FB2-G AAC
006
2300H28001W
I-ANTENNA
H28 ANT+HOLDER EU
051
82E5800003W
LABEL
E58 WATERPROOF 3M5559 ψ4mm
251
6910970071W
F/WMB 33
M48 GA-129
252
6320520001W
SMT MMI
H28 GS-080 KEYPAD
300
5501840001W
ME/PT 33
M48 BLACK
301
3104M48011W
DIAL-KEY
M48-P+R-BLACK-E-21KEY
302
3013M48001W
LCMBRAASY
M48-METAL FRAME+ADHESIVE ASSY
303
303FH28001W
REC-COV
H28-MESH-30*12.82-REC
304
3109H28002W
MET-DOME
H28-ψ4*160g-21KEY 60CR
305
3068H28001W
GASKET
H28-ANT-RUBBER
306
303EH28001W
SPK-SPON
H28-PORON-12.4*9.4-SPK
307
303FH28002W
REC-COV
H28-MESH-22*2.64
308
2523M48001W
LOW-CASE
M48-PC-BLACK FM
309
3028H28001W
RF-COV
H28-BLACK
310
3062M48001W
NAMEPLATE
M48-PC-BLACK W161
311
8609M48002W
ADHESIVE
M48-5000NS-104.98*37.9*0.15
312
8609H28002W
ADHESIVE
H28-TESA60975-31.6*20.5*0.1
313
3061H28001W
DUST-PRO
H28-MESH-17.9*9.4-SPK
314
251FM48001W
LENS-ASSY
M48-LCD LENS+SPONGE ASSY
385
3501645204W
SCREW_G
FPH-TROX-M1.6 H=4.5 BLA-NYL
12-December-2007
40
W160/W156/W180/W175/W161/W181
Exploded View Diagram (W181)
Figure 28. W181 (M49) Exploded View Diagram
41
12-December-2007
Level 1-2 Service Manual
Exploded View Parts List (W181)
Table 10: W181 (M49) Exploded View Parts List
Part
Number
Item Number
Description
Specification
001
2240133208W
RECEIVER
SDR1332F-S2-FB4-G 32OHM AAC
002
7630121257W
LCM
WD-Y1212VP-6CLW 128*128 WINTEK
003
2220602207W
MIC
ACMG6022-03P28-001-443 ψ6 AAC
004
3930408024W
SPR-VIB
ψ4*L8 1.3V LA4-459EG COPAL
005
2250160815W
SPEAKER
DMS1608F-S-05-PC-FB2-G AAC
006
2300H28001W
I-ANTENNA
H28 ANT+HOLDER EU
051
82E5800003W
LABEL
E58 WATERPROOF 3M5559 ψ4mm
251
6910970021W
F/WMB 33
H29 GA-129 W/FM
252
6320520001W
SMT MMI
H28 GS-080 KEYPAD
300
5501830001W
ME/PT 33
M49 BLACK
301
3104M49011W
DIAL-KEY
M49-P+R-SILVER-E-21KEY
302
3013H28002W
LCMBRAASY
H28-METAL FRAME+SPONGE ASSY-KY
303
303FH28001W
REC-COV
H28-MESH-30*12.82-REC
304
3109H28002W
MET-DOME
H28-ψ4*160g-21KEY 60CR
305
3068H28001W
GASKET
H28-ANT-RUBBER
306
303EH28001W
SPK-SPON
H28-PORON-12.4*9.4-SPK
307
303FH28002W
REC-COV
H28-MESH-22*2.64
308
2523H28002W
LOW-CASE
H28-PC-BLACK
309
3028H28001W
RF-COV
H28-BLACK
310
3062M49001W
NAMEPLATE
M49-PC-BLACK W181
311
8609H28001W
ADHESIVE
H28-5000NS-104.98*37.9*0.15
312
8609H28002W
ADHESIVE
H28-TESA60975-31.6*20.5*0.1
313
3061H28001W
DUST-PRO
H28-MESH-17.9*9.4-SPK
385
3501645204W
SCREW_G
FPH-TROX-M1.6 H=4.5 BLA-NYL
There is a danger of explosion if the Lithium ion battery pack is replaced incorrectly. Replace
only with the same type of battery or equivalent as recommended by the battery manufacturer.
Dispose of used batteries according to the manufacturer's instructions.
To order parts please use the following Link:
https://servicelink3.motorola.com
(Password is required)
For information on ordering parts please contact EMEA at +49 461 803 1638.
12-December-2007
42
W160/W156/W180/W175/W161/W181
Accessories
Table 11: List of Accessories
Accessory
Part Number
Mini-USB plug
EMU Switch Mode Midrate (PRC)
EMU Switch Mode Midrate (US)
EMU Switch Mode Midrate (Taiwan)
EMU Switch Mode Midrate (Euro)
EMU Switch Mode Midrate (HK/UK)
EMU Switch Mode Midrate (Australia)
EMU Switch Mode Midrate (India)
EMU Switch Mode Midrate (Mexico)
EMU Switch Mode Midrate (Brazil)
EMU Switch Mode Midrate (Arg)
EMU Switch Mode Midrate (Japan)
EMU Switch Mode Midrate (Korea)
EMU Switch Mode Dual Rate (Brazil)
EMU Switch Mode Dual Rate (Arg)
EMU Switch Mode Dual Rate (PRC)
EMU Switch Mode Dual Rate (HK)
EMU Switch Mode Dual Rate (Mex)
EMU Switch Mode Dual Rate (US)
EMU Switch Mode Dual Rate (Twn)
EMU Switch Mode Dual Rate (Japan)
Charger Adapter - Aust / NZ Plug
Charger Adapter - Euro Plug
Charger Adapter - UK Plug
Travel Charger BASE ONLY Standard- PRC
COMMON USBA
Mini USB Data Charging cable
SPN5188
SPN5185
SPN5216
SPN5189
SPN5190
SPN5193
SPN5194
SPN5186
SPN5187
SPN5192
SPN5274
SPN5351
SPN5196
SPN5197
SPN5198
SPN5199
SPN5200
SPN5202
SPN5270
SPN5275
SYN8127
SYN7456
SYN7455
SPN5440A
SKN6253
In-Vehicle
Hi Performance VPA
P310 EMU MidRate
VC700 EMU Power Adapter
SPN5401
SYN1630
SYN0847
Audio
Mono Earbud Headset (Black)
SYN8390
Batteries
Battery BQ50 Li-Ion 940 mAh
43
SNN5804A
12-December-2007
Level 1-2 Service Manual
Index
Index
A
About
Audience 5
Conventions 6
Scope 5
Accessories and Aftermarket Division 7
Audience 5
B
Battery
Disposal 17
Function 15
Operation 15
Battery Gauge 15
C
Caller Line Identification 11
Controls 12
Conventions 6
Customer Support 6
D
Disassembly 16
E
Electrostatic Discharge 16
F
Front Housing
Removing and Replacing 19
G
General Functions 12
H
Headset Connector Port 12
I
Indicators 12
12-December-2007
Index-1
Index
W160/W156/W180/W175/W161/W181
Input/Output (I/O) Connectors 12
International Mobile Station Equipment Identity (IMEI) 26
Number Breakdown 26
L
Left Soft Key 12
Liquid Crystal Display (LCD) 13
Removing and Replacing 26
Low Battery 15
M
Mechanical Serial Number 26
Menu Key 12
Menu Navigation 12
Microphone 12
N
Navigation Key 12
O
Out of Box Failure Policy 6
P
Part Number Charts 31
Parts Replacement 7
Accessories and Aftermarket Division 7
Power Connector Port 12
Power/End Key 12
Product Overview 10
Caller Line Identification 11
Features 10
SIM Toolkit™ - Class 2 11
Product Support 6
R
Right Soft Key 12
S
Scope 5
Send/Answer Key 12
SIM Card 26
Identification Label 26
International Mobile Station Equipment Identity (IMEI) 26
Mechanical Serial Number 26
Removing and Replacing 18
SIM Toolkit™ - Class 2 11
Index-2
12-December-2007
Level 1-2 Service Manual
Index
Specifications 8
T
Tools and Test Equipment 15
Troubleshooting 28
U
USB Connector Port 12
User Interface Menu Structure 14
W
Warranty Service Policy 6
Customer Support 6
Out of Box Failure Policy 6
Product Support 6
12-December-2007
Index-3
Index
Index-4
W160/W156/W180/W175/W161/W181
12-December-2007
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© 2005 Motorola, Inc.
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