Motorola MOTORAZR VE20 - VE20 User guide

User Guide
MOTORAZRTM VE20
www.sprint.com
© 2008 Sprint. Sprint and the logo are trademarks of Sprint. Other
marks are the property of their respective owners.
6/30/08
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
www.hellomoto.com
Note: Do not ship your phone to the above address. If you need to return your phone for repairs, replacement, or warranty
service, please contact the Motorola Customer Support Center at:
1-800-331-6456 (United States)
1-877-483-2840 (TTY/TDD United States for hearing impaired)
Certain mobile phone features are dependent on the capabilities and settings of your service provider’s network. Additionally,
certain features may not be activated by your service provider, and/or the provider's network settings may limit the feature’s
functionality. Always contact your service provider about feature availability and functionality. All features, functionality, and
other product specifications, as well as the information contained in this user's guide are based upon the latest available
information and are believed to be accurate at the time of printing. Motorola reserves the right to change or modify any
information or specifications without notice or obligation.
© Motorola, Inc., 2007. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other
product or service names are the property of their respective owners.
Software Copyright Notice
The Motorola products described in this manual may include copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party
software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the
copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the
Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the
copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, nonexclusive, royalty-free license to use that arises by operation of law in the sale of a product.
Manual number: 68000201039
Software Version: N/A
Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Your Phone’s Menu . . . . . . . . . . . . . . . . . . . ii
Section 1: Getting Started . . . . . . . . . . . . . 1
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . 2
Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . .
Activating Your Phone . . . . . . . . . . . . . . . . . . . . . . .
Setting Up Your Voicemail. . . . . . . . . . . . . . . . . . . .
Sprint Account Passwords . . . . . . . . . . . . . . . . . . .
Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2
4
5
5
6
Displaying Your Phone Number . . . . . . . . . . . . . 22
Making and Answering Calls. . . . . . . . . . . . . . . . 22
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
2B. Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . .
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . .
Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . .
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . .
TTY Use With Sprint Service . . . . . . . . . . . . . . . .
Phone Setup Options . . . . . . . . . . . . . . . . . . . . . .
Updating Phone Software. . . . . . . . . . . . . . . . . . .
33
36
39
40
42
43
44
47
Section 2: Your Phone. . . . . . . . . . . . . . . . . 9
2C. Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
2A. Phone Basics . . . . . . . . . . . . . . . . . . . . . . . 10
Accessing the Security Menu . . . . . . . . . . . . . . .
Using Your Phone’s Lock Feature . . . . . . . . . . . .
Using Special Numbers . . . . . . . . . . . . . . . . . . . .
Limiting the Use of Your Phone . . . . . . . . . . . . . .
Erasing Phone Content . . . . . . . . . . . . . . . . . . . . .
Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . .
Security Features for Sprint Power Vision . . . . .
Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Viewing the Display Screen . . . . . . . . . . . . . . . . .
Features of Your Phone . . . . . . . . . . . . . . . . . . . . .
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning Your Phone On and Off. . . . . . . . . . . . . .
Using Your Phone’s Battery and Charger. . . . . .
Navigating Through the Menus . . . . . . . . . . . . . .
10
12
14
15
15
16
20
49
49
50
51
52
53
53
2D. Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Understanding Roaming . . . . . . . . . . . . . . . . . . . 54
Setting Your Phone’s Roam Mode . . . . . . . . . . . 55
Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Using Data Roam Guard . . . . . . . . . . . . . . . . . . . . 57
2E. History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
History Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Making a Phone Call From History. . . . . . . . . . . 59
Saving a Phone Number From History . . . . . . . 60
Prepending a Phone Number From History . . . 60
Erasing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
2F. Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Adding a New Contacts Entry. . . . . . . . . . . . . . . 62
Finding Contacts Entries . . . . . . . . . . . . . . . . . . . 63
Contacts Entry Options. . . . . . . . . . . . . . . . . . . . . 64
Adding a Phone Number to a Contacts Entry . 65
Editing a Contacts Entry’s Phone Number . . . . 65
Assigning Speed Dial Numbers . . . . . . . . . . . . . 66
Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . . 66
Selecting a Ringer Type for an Entry . . . . . . . . . . 67
Viewing Memory Status. . . . . . . . . . . . . . . . . . . . . 67
Dialing Sprint Services. . . . . . . . . . . . . . . . . . . . . . 67
Wireless Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
2G. Calendar and Tools . . . . . . . . . . . . . . . . . . 70
Using Your Phone’s Calendar . . . . . . . . . . . . . . .
Using Your Phone’s Alarm Clock . . . . . . . . . . . .
Using the Calculator. . . . . . . . . . . . . . . . . . . . . . . .
Using the Tip Calculator . . . . . . . . . . . . . . . . . . . .
Using the World Clock. . . . . . . . . . . . . . . . . . . . . .
Using the Stopwatch . . . . . . . . . . . . . . . . . . . . . . .
Using the Currency Converter . . . . . . . . . . . . . . .
Using the Unit Converter . . . . . . . . . . . . . . . . . . . .
Using the Notepad . . . . . . . . . . . . . . . . . . . . . . . . .
70
72
73
73
73
74
74
74
75
2H. Voice Services . . . . . . . . . . . . . . . . . . . . . . . 76
Using Automatic Speech Recognition (ASR) . .
Setting Up ASR . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Working With ASR . . . . . . . . . . . . . . . . . . . . . . . . .
Managing Voice Memos . . . . . . . . . . . . . . . . . . . .
76
78
80
82
2I. microSD Card . . . . . . . . . . . . . . . . . . . . . . 84
Using Your Phone’s microSD Card
and Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
2J. Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Using Call Forwarding. . . . . . . . . . . . . . . . . . . . . 123
Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Recording Videos . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Storing Pictures and Videos . . . . . . . . . . . . . . . . . 96
Sending Sprint Picture Mail. . . . . . . . . . . . . . . . . . 99
Managing Sprint Picture Mail . . . . . . . . . . . . . . . 101
3B. Sprint Power Vision . . . . . . . . . . . . . . . . . 124
2K. Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Turning Bluetooth On and Off. . . . . . . . . . . . . . .
Using the Bluetooth Settings Menu . . . . . . . . . .
Bluetooth Profiles . . . . . . . . . . . . . . . . . . . . . . . . .
Pairing Bluetooth Devices . . . . . . . . . . . . . . . . . .
Transferring Files Between Your Phone and
Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . .
105
106
107
108
109
Section 3: Sprint Service . . . . . . . . . . . . 111
3A. Sprint Service Features: The Basics . . 112
Using Voicemail. . . . . . . . . . . . . . . . . . . . . . . . . . .
Using SMS Text Messaging . . . . . . . . . . . . . . . .
Using SMS Voice Messaging . . . . . . . . . . . . . . .
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . .
Responding to Call Waiting . . . . . . . . . . . . . . . .
Making a Three-Way Call . . . . . . . . . . . . . . . . . .
112
118
120
121
121
122
Sprint Power Vision Applications. . . . . . . . . . . .
Getting Started With Sprint Power Vision. . . . .
Accessing Messaging . . . . . . . . . . . . . . . . . . . . .
Downloading Content . . . . . . . . . . . . . . . . . . . . .
Exploring the Web . . . . . . . . . . . . . . . . . . . . . . . .
On Demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Phone as Modem. . . . . . . . . . . . . . . . . . . . . . . . .
Sprint Power Vision FAQs . . . . . . . . . . . . . . . . . .
124
125
129
132
135
138
140
141
3C. Entertainment: TV and Music . . . . . . . . 143
TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Music – Sprint Music Store . . . . . . . . . . . . . . . . 146
Streaming Music . . . . . . . . . . . . . . . . . . . . . . . . . 151
Section 4: Safety and Warranty
Information . . . . . . . . . . . . . . . . . . . . . . . . 153
4A. Important Safety Information . . . . . . . . . 154
General Precautions . . . . . . . . . . . . . . . . . . . . . . 154
Maintaining Safe Use of and Access
to Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Using Your Phone With a Hearing
Aid Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Caring for the Environment by Recycling . . . . 158
Caring for the Battery . . . . . . . . . . . . . . . . . . . . . 158
Radio Frequency (RF) Energy. . . . . . . . . . . . . . 159
Product Registration . . . . . . . . . . . . . . . . . . . . . . . 161
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
User Guide Proprietary Notice. . . . . . . . . . . . . . 162
4B. Manufacturer’s Warranty . . . . . . . . . . . . 163
Manufacturer’s Warranty. . . . . . . . . . . . . . . . . . . 163
Service and Repairs . . . . . . . . . . . . . . . . . . . . . . . 167
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Introduction
This User Guide introduces you to Sprint® service and all
the features of your new phone. It’s divided into four
sections:
⽧
Section 1: Getting Started
⽧
Section 2: Using Your Phone
⽧
Section 3: Sprint Service Features
⽧
Section 4: Safety and Warranty Information
User
Guide
Note
Because of updates in phone software, this
printed guide may not be the most current
version for your phone. Visit www.sprint.com
and log on to My Sprint Wireless to access
the most recent version of the user guide.
WARNING
Please refer to the Important Safety
Information section on page 154 to learn
about information that will help you safely use
your phone. Failure to read and follow the
Important Safety Information in this phone
guide may result in serious bodily injury,
death, or property damage.
Throughout this guide, you’ll find tips that highlight
special shortcuts and timely reminders to help you
make the most of your new phone and service. The
Table of Contents and Index will also help you quickly
locate specific information.
You’ll get the most out of your phone if you read each
section. However, if you’d like to get right to a specific
feature, simply locate that section in the Table of
Contents and go directly to that page. Follow the
instructions in that section, and you’ll be ready to use
your phone in no time.
i
Your Phone’s Menu
1: Application Manager
2: Games
The following table outlines your phone’s menu
structure. For more information about using your
phone’s menus, see “Navigating Through the Menus”
on page 20.
Web
History
1: Recent History
2: Missed Calls
3: Incoming Calls
4: Outgoing Calls
Navigation
On Demand
Missed Alerts
Entertainment
My Stuff
ii
1: Get New
2: Manage My Stuff
3: 5th Grader Demo 4: Monopoly Here & Now
Demo
5: Wheel of Fortune
Deluxe
3: Themes
1: Get New
3: Sprint Ahead
2: Manage My Stuff
4: Moto
4: Ringers
1: Get New
2: Manage My Stuff
5: Screen Savers
1: Get New
3: Screen Saver
Preview
2: Manage My Stuff
6: Applications
1: Get New
3: Live Search
5: Pandora-Trial
7: Call Tones
2: Manage My Stuff
4: NASCAR Sprint Cup Mobile
Messaging
9: Settings
1: Notification
1: Send Message
1: Text Message
3: Voice SMS
5: IM
2: Picture Mail
4: Email
1: On
2: Text Messaging
1: Inbox
3: Sent Folder
5: Send Message
2: Outbox
4: Drafts Folder
3: Picture Mail
1: Inbox
3: Saved Mail
5: Send Message
2: Sent Mail
4: Pending Messages
5: Email
6: IM
7: Chat & Dating
8: Voicemail
1: Call Voicemail
2: Icon Only
2: Off
3: Text Messaging
1: Auto-Delete
3: Add Signature
5: Preset Messages
2: Callback Number
4: Continue Drafts
4: Voice SMS
1: Speaker Phone
3: From Name
2: Connect
5: Picture Mail
4: Voice SMS
1: Inbox
3: Send Message
1: Msg and Icon
2: New Message
2: Outbox
Get Stuff
Pictures
1: Camera
Press the right softkey to view the following options:
1: Self Timer
1: Off
3: 10 Seconds
2: 5 Seconds
4: 15 Seconds
iii
4: My Albums
2: Fun Tools
1: Color Effect
2: Apply Fun Frame
3: Settings
1: Brightness
3: Multiple Shots
5: Quality
7: Icons Display
2: White Balance
4: Resolution
6: Sounds
Press the right softkey to view the following options:
2: 5 Seconds
4: 15 Seconds
1: Auto-Save to...
3: Status Bar
2: Location
Settings/Tools
1: Display
3: Settings
2: White Balance
4: Resolution
6: Icons Display
1: Main Display
3: Assign Keys
5: Font Size
2: External Display
4: Incoming Calls
6: Language
2: Sounds
3: Picture Mail
iv
6: Account Info
1: Settings
2: Color Effect
1: Inbox
3: Saved Mail
5: Send Message
5: Print
Contacts
1: Self Timer
1: Brightness
3: Video Mode
5: Cue Sound
2: Memory Card
7: Settings
2: Camcorder
1: Off
3: 10 Seconds
1: In Phone
3: Online Albums
2: Sent Mail
4: Pending Messages
1: Volume
3: Alerts
5: Voice Guide
2: Ringer Type
4: Keytones
6: Vibrate Pattern
3: Bluetooth
1: Bluetooth Power
3: Set Discoverable
5: Set Voice Priority
9: Airplane Mode
2: Rename Motorola VE20
4: Set Exchange Folder
6: Trusted Devices
4: Messaging
1: Notification
3: Text Messaging
5: Picture Mail
1: Auto Space
2: Word Completion
7: Phone Info
1: My Phone Number
3: Version
5: Update Software
7: My Account
2: Discreet
14: Location
1: On
2: Off
15: Restrict Access
8: Accessibility
1: TTY
3: Font Size
5: Vibrate Pattern
2: Net Guard
13: Headset Mode
1: Normal
2: Icon Glossary
4: Advanced
6: Update PRL
2: Abbreviated Dialing
4: Contacts Match
6: Auto Redial
12: Data Services
1: Data Services
3: Update Profile
6: Text Entry
2: Edit Homepage
11: Call Setup
1: Auto Answer
3: Call Answer
5: Incoming Calls
2: On Phone Close
4: 30 sec
2: On
10: Browser
1: Bookmarks
2: New Message
4: Voice SMS
5: KeyGuard
1: Off
3: 10 sec
5: 50 sec
1: Off
3: On at Power Up
16: Roaming
2: Hearing Aid
4: Voice Services
1: Set Mode
2: Call Guard
3: Data Roam Guard
17: Security
v
18: Wireless Backup
14: Currency Converter
1: Alarm
15: Unit Converter
1: Add New Alarm
2: Bluetooth
1: Add New Devices
3: Send Files
5: Send Business Card
7: Trusted Devices
2: Connect to Hands Free
4: Send Contacts
6: Print Pictures
8: Bluetooth Power
3: Music Transfer
4: Calculator
5: Calendar
6: File Manager
7: Notepad
1: Add New Note
8: World Clock
9: Update Phone
1: Update Firmware
2: Update PRL
10: Voice Memo
11: Voice Recognition
vi
12: Tip Calculator
13: Stop Watch
2: Tools
1: Area
3: Force
5: Mass
7: Speed
9: Volume
2: Energy
4: Length
6: Power
8: Temperature
Section 1
Getting Started
Section 1A
Setting Up Service
Setting Up Your Phone
1. Install the battery:
䡲
⽧
Setting Up Your Phone (page 2)
⽧
Activating Your Phone (page 4)
⽧
Setting Up Your Voicemail (page 5)
⽧
Sprint Account Passwords (page 5)
⽧
Getting Help (page 6)
Setting up service on your new phone is quick and easy. This
section walks you through the necessary steps to
unlock your phone, set up your voicemail, establish
passwords, and contact Sprint for assistance with your
Sprint service.
2
Section 1A. Setting Up Service
Remove the battery door:
● Press the release button and slide the door
toward the bottom of the phone.
●
Lift the door off.
Insert the bottom of the battery into the battery
area:
䡲
If your phone is not yet activated, or if it is locked,
see “Activating Your Phone” on page 4 for more
information.
3. Make your first call.
䡲
䡲
Insert the battery into the opening, making
sure the connectors align. Gently press down
to secure the battery.
䡲 Place the battery door over the battery opening
and slide it upward until it locks into place.
●
Use your keypad to enter a phone number.
Press N.
Note
Your phone’s battery should have enough charge for
your phone to turn on and find a signal, set up your
voicemail, and make a call. You should fully charge
your battery as soon as possible. See “Charging the
Battery” on page 19 for details.
2. Press O to turn the phone on.
䡲
Your phone will turn on, search for Sprint service,
and enter standby mode.
Section 1A. Setting Up Service
3
Setting Up Service
䡲
Activating Your Phone
䢇
If you purchased your phone at a Sprint Store, your phone
䢇
If you received your phone in the mail and it is for a new Sprint
account or a new line of service, it is designed to activate
should be activated and ready to use.
automatically. To confirm your activation, make a
phone call.
䢇
If you received your phone in the mail and you are activating a
new phone for an existing number on your account, you will
need to contact Sprint Customer Service to activate
your new phone. There are two activation options:
䡲 From your computer’s web browser, go to
www.sprint.com/activate and complete the onscreen
instructions to activate your phone.
䡲 Dial 1-888-211-4727 from another phone to contact
Sprint Customer Service to complete the phone
activation.
When you have finished, make a phone call to confirm
your activation.
Tip
4
Do not press O while the phone is being activated.
Pressing O cancels the activation process.
Section 1A. Setting Up Service
Tip
If you are having difficulty with activation, contact
Sprint Customer Service by dialing 1-888-211-4727
from any other phone.
All unanswered calls to your phone are automatically
transferred to your voicemail, even if your phone is in
use or turned off. Therefore, Sprint recommends that
you set up your voicemail and personal greeting as
soon as your phone is activated.
To set up your voicemail:
1. From standby mode, press and hold 1.
2. Follow the system prompts to:
Create your passcode.
䡲 Record your name announcement.
䡲 Record your greeting.
䡲 Choose whether or not to activate One-Touch
Message Access (a feature that lets you access
messages simply by pressing and holding 1,
bypassing the need for you to enter your
passcode).
䡲
Note
Voicemail Passcode
If you are concerned about unauthorized access to
your voicemail account, Sprint recommends that you
enable your voicemail passcode. (Do not activate
One-Touch Message Access.)
Setting Up Service
Setting Up Your Voicemail
For more information about using your voicemail, see
“Using Voicemail” on page 112.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to
your personal account information, your voicemail
account, and your data Sprint Power Vision® account.
To ensure that no one else has access to your
information, you need to create passwords to protect
your privacy.
Account Username and Password
If you are the account owner, you create an account
username and password when you sign on to
www.sprint.com. (Click Need to register for access? to get
started.) If you are not the account owner (if someone
Section 1A. Setting Up Service
5
else receives the bill for your Sprint service), you can
get a sub-account password at www.sprint.com.
Getting Help
Voicemail Password
Managing Your Account
You’ll create your voicemail password (or passcode)
when you set up your voicemail. See “Setting Up Your
Voicemail” on page 5 for more information on your
voicemail password.
Online: www.sprint.com
䢇
䢇
Sprint Power Vision Password
With your Sprint Power Vision phone, you may elect to
set up an optional Sprint Power Vision password to
control access and authorize Premium Service
purchases.
For additional information, or to change your
passwords, sign on to www.sprint.com or call Sprint
Customer Service at 1-888-211-4727.
6
Section 1A. Setting Up Service
䢇
䢇
䢇
䢇
䢇
䢇
Access your account information.
Check your minutes used (depending on your Sprint
service plan).
View and pay your bill.
Make your life easier by enrolling in Sprint online
billing and automatic payment.
Purchase accessories.
Shop for the latest phones.
View other Sprint service plans and options.
Learn more about Sprint Power Vision and other
great products like games, ringers, screen savers,
and more.
䢇
䢇
䢇
Press * 4 N to check minute usage and
account balance.
Press * 3 N to make a payment.
Press * 2 N to access a summary of your
Sprint service plan or get answers to other questions.
From Any Other Phone
䢇
䢇
Sprint Operator Services
Sprint Operator Services provides assistance when you
place collect calls or when you place calls billed to a
local telephone calling card or third party.
䊳
Press 0 N.
For more information or to see the latest in products
and services, visit us online at www.sprint.com.
Sprint Customer Service: 1-888-211-4727.
Business Customer Service: 1-800-927-2199.
Sprint 411
Sprint 411 gives you access to a variety of services and
information, including residential, business, and
government listings; movie listings or showtimes;
driving directions, restaurant reservations, and major
local event information. You can get up to three pieces
of information per call, and the operator can
automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you
will be billed for airtime.
䊳
Press 4 1 1 N.
Section 1A. Setting Up Service
7
Setting Up Service
From Your Sprint Phone
Section 2
Your Phone
Section 2A
Phone Basics
⽧
Viewing the Display Screen (page 12)
⽧
Features of Your Phone (page 14)
⽧
Accessories (page 15)
⽧
Turning Your Phone On and Off (page 15)
⽧
Using Your Phone’s Battery and Charger (page 16)
⽧
Navigating Through the Menus (page 20)
⽧
Displaying Your Phone Number (page 22)
⽧
Making and Answering Calls (page 22)
⽧
Entering Text (page 29)
Your phone is packed with features that simplify your life and
expand your ability to stay connected to the people and
information that are important to you. This section will guide
you through the basic functions and calling features of
your phone.
Your Phone
1. Camera Lens
7. Camera Button
2. Volume
Button
3. Smart Key
6. External Display
Screen
5. Touch-Sensitive
Buttons
4. Power and
Data
Connector
8. Left Softkey
16. Right Softkey
9. Navigation Keys
10. Speaker Key
11. Menu/OK Key
15. Back Key
14. Power/End Key
12. Talk Key
13. Headset Jack
10
Section 2A. Phone Basics
1. Camera Lens lets you capture clear pictures and
videos.
2. Volume Button allows you to adjust the ringer
volume in standby mode (with the phone open) or
adjust the voice volume during a call. You can use
the volume key to scroll up or down the different
menu options. To mute the ringer during an
incoming call, press the volume key up or down.
3. Smart Key The smart key has multiple functions.
When navigating the menu on the external display
with the phone closed, use the smart key to select
a menu item. Push and hold the smart key to
enable or disable the KeyGuard when the phone is
closed. When the phone is open, push and hold
the smart key to launch Automatic Speech
Recognition.
4. Power and Data Connector allows you to connect the
battery charger, and other optional accessories,
such as a USB cable.
5. Touch-Sensitive Buttons appear on the external
display when your phone is closed. Pressing the
touch-sensitive buttons lets you access phone
functions without opening the phone. The buttons
that appear change depending on how you are
using your phone. When your phone is in standby
mode, pressing these buttons lets you access the
Music Player, or Text In-box. If you are using the
Music Player, additional touch-sensitive buttons
allow you to play music and videos, pause, fastforward, rewind, go to next, repeat, change
channels, and stop.
6. External Display Screen provides all the information
you need to operate your phone, such as
incoming call notification, Contacts, date and time,
signal coverage, battery strength, Bluetooth
Connection status, and much more when your
phone is closed.
7. Camera Button allows you to activate the phone’s
built-in camera.
Tip
To prevent these touch-sensitive buttons from being
pressed accidently, you can use your phone’s
KeyGuard feature to lock them. To activate and
deactivate the KeyGuard feature, press and hold the
smart key on the right side of the phone. For more
information on the KeyGuard feature, see “Using Call
Guard” on page 56.
Section 2A. Phone Basics
11
Phone Basics
Key Functions
8. Left Softkey lets you select actions and menu items
15. Back Key deletes characters from the display in text
appearing on the bottom left of the display screen.
entry mode. When in a menu, press = to return to
the previous menu.
9. Navigation Keys scroll through the phone’s menu
options and act as shortcut keys from standby
mode.
10. Speaker Key turns the speakerphone on or off
during a call. Press s to answer a call in
speakerphone mode.
16. Right Softkey lets you select actions and menu items
appearing on the bottom right of the display
screen.
Viewing the Display Screen
11. Menu/OK Key selects the highlighted choice when
navigating through a menu. From standby mode,
pressing S takes you to the main menu.
12. Talk Key allows you to place or receive calls, answer
Call Waiting, and use Three-Way Calling.
13. Headset Jack allows you to plug in a headset for
convenient, hands-free conversations.
14. Power/End Key ends a call. Press and hold P for
two seconds to turn your phone on or off. While in
the main menu, it returns the phone to standby
mode and cancels your input. When you receive
an incoming call, press P to enter silent mode
and mute the ringer.
12
Section 2A. Phone Basics
Your phone’s display screen provides a wealth of
information about your phone’s status and options. This
list identifies some of the symbols you’ll see on your
phone’s display screen:
Tip
To view a complete list of your phone’s icons and
descriptions, press S > Settings > Phone Info >
Icon Glossary.
indicates your current signal strength. (The
more lines you have, the stronger your signal.)
indicates your phone cannot find a signal.
indicates you are “roaming” off the Sprint
National Network.
indicates Bluetooth is connected.
indicates that the TTY option is on.
indicates speakerphone is on.
indicates voice recognition is active.
indicates a data cable is connected to your
phone.
Phone Basics
(steady) indicates Bluetooth is active;
(flashing) indicates phone is in discovery
mode.
indicates you have multiple types of new
notifications.
indicates you have voicemail messages.
(Press and hold 1 to call your voicemail
box.)
indicates your phone is set to ring for
incoming calls.
indicates you have a new message (text
message, SMS Voice message, or Picture
Mail).
indicates that your ringer is turned off and the
vibrate option is not enabled.
indicates the alarm clock or calendar
notification is set.
indicates that the vibrate option is enabled.
indicates a missed phone call.
indicates Silence All mode is set.
indicates your phone’s location feature is off.
indicates that a secure data call is in progress.
indicates your phone’s location feature is on.
indicates that a call is in progress.
indicates Sprint Power Vision status.
indicates Sprint Vision status.
Section 2A. Phone Basics
13
indicates battery charge level (icon shown is
full).
indicates battery charge level is low.
䢇
indicates phone is set to airplane mode.
䢇
Features of Your Phone
䢇
TM
The MOTORAZR VE20 is easy to use and reliable, and
it offers many features and service options. This list
previews some of those features and provides page
numbers where you can find out more:
䢇 Digital dual-band capability allows you to make and
receive calls while on the Sprint National Network
and to roam on other 1900 and 800 MHz digital
networks where Sprint has implemented roaming
agreements (page 54).
䢇 The Sprint Music Store lets you purchase, download,
and listen to your favorite music on your phone
(page 146).
䢇 Three touch-sensitive buttons on the external display
allow you to access and use the Sprint Music player,
access to the External Display Shortcut Menu, and
14
Section 2A. Phone Basics
䢇
䢇
䢇
䢇
䢇
Text Inbox, and your phone's camera without
opening the phone (page 20).
SMS Text Messaging (page 118) and SMS Voice
Messaging (page 120) provide quick and convenient
messaging capabilities.
Voice Memos allow you to make recordings right on
your phone (page 82).
Automatic speech recognition (ASR) software lets
you place calls and perform quick tasks just by using
your voice (page 76).
Contacts allows you to store up to 1000 entries, with
up to five phone numbers, an email address, and a
Web address per entry (page 62).
A Calendar and many other built-in tools help you
manage you busy lifestyle (page 70).
The Location feature works in connection with
location-based services (page 39).
Speed dial lets you dial phone numbers with fewer
keypresses (page 28).
Data Roam Guard will alert you when you are
roaming and using your browser or other online
applications, giving you the option to continue using
䢇
䢇
Accessories
Your phone comes with a Lithium Ion (Li-Ion) battery, a
charger, and a pre-installed microSD card and adapter.
Various accessories are available for use with your
phone, including a higher capacity battery (with a
larger battery door), cases, vehicle power chargers,
data cables, hands-free accessories, and more.
Phone Basics
䢇
those applications while in the roaming area
(page 57).
Bluetooth connectivity lets you pair your Bluetoothenabled phone to other Bluetooth devices, including
headsets and handsfree devices. You may also pair
with a personal computer or hand-held device for
dial-up networking, using your phone as a wireless
modem (page 105).
The built-in 2.0 megapixel camera allows you to take
full-color digital pictures and videos, view your
pictures and videos using the phone’s display, and
instantly share them with family and friends using
Sprint Picture Mail service (page 89).
Sprint TV allows you to enjoy video clips and listen to
audio files with your phone (page 143).
To order additional accessories, go to www.sprint.com,
call 1-888-242-4187, or stop by any Sprint Store. For
information on Sprint Store locations, go to
www.sprintstorelocator.com.
Turning Your Phone On and Off
Turning Your Phone On
䊳
Press and hold O for approximately two seconds.
Once your phone is on, it may display “Searching for
Service.” When your phone finds a signal, it
automatically enters standby mode – the phone’s idle
state. At this point, you are ready to begin making and
receiving calls.
If your phone is unable to find a signal after 15 minutes
of searching, a Power Save feature is automatically
activated. When a signal is found, your phone
automatically returns to standby mode.
In Power Save mode, your phone searches for a signal
periodically without your intervention. You can also
Section 2A. Phone Basics
15
initiate a search for Sprint service by pressing any key
(when your phone is turned on).
Tip
The Power Save feature conserves your battery
power when you are in an area where there is no
signal.
Turning Your Phone Off
䊳
Press and hold O for two seconds until you see
the powering down animation on the display
screen.
Your screen remains blank while your phone is off
(unless the battery is charging).
Using Your Phone’s Battery
and Charger
WARNING
Use only Motorola-branded accessories with
your phone. The failure to use
Motorola-branded accessories with your
phone may increase the risk that your phone
will overheat, catch fire, or explode, resulting in
serious bodily injury, death, or property
damage.
Sprint-approved or Motorola-approved batteries and
accessories can be found at Sprint Stores or through
Motorola; or call 1-866-343-1114 to order. They’re also
available at www.sprint.com — click Accessories.
Battery Capacity
Your phone is equipped with a Lithium Ion (Li-Ion)
battery. It allows you to recharge your battery before it is
fully drained. The battery provides up to four hours of
continuous talk time.
When the battery reaches 5% of its capacity, the battery
icon blinks. When there are just a few minutes of talk
16
Section 2A. Phone Basics
Note
Long backlight settings, searching for service, vibrate
mode, browser use, and other variables may reduce
the battery’s talk and standby times.
Tip
Watch your phone’s battery level indicator and
charge the battery before it runs out of power.
Battery Use and Battery Safety
䢇
Motorola recommends you always use Motorola-branded
batteries and chargers. The warranty does not cover
damage caused by non-Motorola batteries and/or
chargers.
CAUTION
䢇
䢇
Use of an unqualified battery or charger may
present a risk of fire, explosion, leakage, or
other hazard. Improper battery use or use of a
damaged battery may result in a fire, explosion,
or other hazard.
Battery usage by children should be supervised.
Important: Motorola mobile devices are designed to
work best with qualified batteries. If you see a
䢇
䢇
䢇
䢇
message on your display such as Invalid Battery or
Unable to Charge, take the following steps:
䡲 Remove the battery and inspect it to confirm that
it bears a Motorola “Original Equipment”
hologram;
䡲 If there is no hologram, the battery is not a
qualified battery;
䡲 If there is a hologram, replace the battery and
retry charging it;
䡲 If the message remains, contact a Motorola
Authorized Service Center.
New batteries or batteries stored for a long time may
take more time to charge.
Charging precautions: When charging your battery,
keep it near room temperature. Never expose
batteries to temperatures below 0°C (32°F) or above
45°C (113°F) when charging. Always take your
mobile device with you when you leave your vehicle.
When storing your battery, keep it in a cool, dry
place.
It is normal over time for battery life to decrease, and
for the battery to exhibit shorter runtime between
Section 2A. Phone Basics
17
Phone Basics
time left, the phone sounds an alert and then powers
down.
䢇
䢇
䢇
charges or require more frequent or longer charging
times.
Avoid damage to battery and mobile device. Do not
disassemble, open, crush, bend, deform, puncture,
shred, or submerge the battery or mobile device.
Avoid dropping the battery or mobile device,
especially on a hard surface. If your battery or mobile
device has been subjected to such damage, take
it to a Motorola Authorized Service Center before
using. Do not attempt to dry it with an appliance or
heat source, such as a hair dryer or microwave oven.
Use care when handling a charged battery, particularly
when placing it inside a pocket, purse, or other
container with metal objects. Contact with metal
objects (e.g., jewelry, keys, beaded chains) could
complete an electrical circuit (short circuit), causing
the battery to become very hot, which could cause
damage or injury.
Promptly dispose of used batteries in
accordance with local regulations. Contact
your local recycling center for proper battery
disposal.
WARNING
18
Never dispose of batteries in a fire because
they may explode.
Section 2A. Phone Basics
Installing the Battery
1. Make sure the phone is powered off.
2. Insert the bottom of the battery into the battery
area.
Be sure the gold-colored areas on the battery are
touching the battery contacts on the phone.
䡲
Removing the Battery
1. Make sure the phone is powered off.
2. Press the release button near the top of the battery
door.
3. Slide the battery door toward the bottom of the
phone.
Once unlocked, the door should lift up easily.
䡲
corner of your phone’s display screen. If the battery
charge is getting too low, the battery icon blinks and
the phone sounds a warning tone.
Phone Basics
4. Pull out on the battery from the top to release it.
Always use Motorola-branded accessories to charge
your battery.
Using the Phone Charger
1. Plug the charger into an electrical outlet.
5. Remove the battery from the phone.
WARNING
Do not handle a damaged or leaking Li-Ion
battery as you can be burned.
2. Pull open the cover of the connector located on
the left side of your phone.
3. Plug the other end of the charger into the
accessory connector.
Charging the Battery
Your phone’s Li-Ion battery is rechargeable and should
be charged as soon as possible so you can begin
using your phone.
Keeping track of your battery’s charge is important. If
your battery level becomes too low, your phone
automatically turns off, and you will lose all the
information you were just working on. For a quick
check of your phone’s battery level, glance at the
battery charge indicator located in the upper-right
Your display screen lets you know the battery is
charging. Both the battery icon
and a text
message show the charging status. With the approved
Li-Ion battery, you can recharge the battery before it
completely runs down.
Tip
You can also charge your battery using a Motorolaapproved USB cable and a computer that supports
charging through its USB port.
Section 2A. Phone Basics
19
Navigating Through the Menus
The navigation keys on your phone allow you to scroll
through menus and options quickly and easily.
To navigate through a list-type menu, simply press your
navigation keys up or down. The scroll bar at the right
of the menu keeps track of your position in the menu at
all times. For a diagram of your phone’s menu, please
see “Your Phone’s Menu” on page ii.
3. Select Text Messaging by highlighting it and
pressing S.
4. Select Inbox by highlighting it and pressing S.
Note
For the purposes of this guide, the above steps
condense into “Press Menu > Messaging > Text
Messaging > Inbox.”
Backing Up Within a Menu
To go to the previous menu:
Some features, such as Call History and Contacts,
allow you to access options by highlighting icons near
the top of the screen. To navigate through these
options, press your navigation keys left or right.
To return to standby mode:
Selecting Menu Items
Touch-Sensitive Buttons
As you navigate through the menu, menu options are
highlighted. Select an item by highlighting it and
pressing S.
The touch-sensitive buttons that appear along the
bottom of your phone’s external display allow you to
access the phone’s features from standby mode
without opening the phone.
For example, to view your text messages:
1. Press S to access the main menu.
2. Select Messaging by highlighting it and
pressing S.
20
Section 2A. Phone Basics
䊳
䊳
Press =.
Press O.
When you press and hold one of these touch-sensitive
buttons, your phone vibrates before accessing the
selected feature.
䢇
䢇
䢇
䢇
up or down, and use the smart key on the left side of
the phone to select a menu item.
Note
My Pics and My Videos – Allows you to view pictures
and videos stored in your phone on your external
display. Additional touch-sensitive buttons appear
that allow you to rewind through the pictures, play
pictures and videos in a slideshow, and to pause
and fast-forward through pictures.
Recent History – Allows you to call recent call contacts
with the phone closed using the left touch-sensitive
button or to dismiss the Recent History menu using
the right touch-sensitive button.
Bluetooth Power – Allows you to turn Bluetooth on or
off using the left touch-sensitive button or to dismiss
the Bluetooth Power menu using the right touchsensitive button.
Automatic Speech Recognition (ASR) – Presents you with
multiple options for using ASR. You can dismiss this
menu using the right touch-sensitive button.
R
Phone Basics
The middle touch-sensitive button is used to launch
the External Display Shortcut Menu to access the
following items:
When the phone is in standby mode, the middle
touch-sensitive button displays an “M” icon.
Press and hold this button to access the Text
Messaging Inbox.
When you receive a Text Message, additional
touch-sensitive buttons appear that allow you to view
the new text message, dismiss the text message, or call
the person sending the text message.
Press and hold this button to access the Sprint
Music Store.
When you are using the Music Player, new
touch-sensitive buttons appear that allow you to play,
pause, fast-forward, rewind, skip, repeat, change
channels, and stop.
To navigate through the External Display Short Menu or
submenus on the external display, use the volume
button on the left side of the phone to move the cursor
Section 2A. Phone Basics
21
Shortcuts and Favorites
In standby mode, your phone gives you ways to quickly
access features you use frequently:
䢇 Use the navigation keys to access shortcuts for up to
four features.
䡲 To assign a Shortcut to your navigation keys, press
Menu > Settings/Tools > Settings > Display >
Assign Keys.
Note
䢇
Assigning shortcuts and favorites will change your
phone’s theme.
Press Favorites (left softkey) to access a list of favorite
features.
Help
䊳
Press Menu > Setting/Tools > Settings > Phone Info >
My Phone Number. (Your phone number and other
information about your phone and account will be
displayed.)
Making and Answering Calls
Making Calls
Placing a call from your wireless phone is as easy as
making a call from any landline phone. Just enter the
number, and press N.
To make a call using your keypad:
Your phone contains a built-in help program to help
you understand complicated or seldom used features.
When you access a feature, Help sometimes appears
as a menu item or softkey. Select Help and read the text
for a quick overview of the feature. For more
information, refer to this guide.
22
Displaying Your Phone Number
Section 2A. Phone Basics
1. Make sure your phone is on.
2. Enter a phone number from standby mode. (If you
make a mistake while dialing, press = to erase
one digit at a time. Press and hold = to erase the
entire number.)
䢇
Hard Pause sends the next set of numbers when you
䢇
press the left softkey. See “Dialing and Saving Phone
Numbers With Pauses” on page 27.
2sec Pause automatically sends the next set of
numbers after two seconds. See “Dialing and Saving
Phone Numbers With Pauses” on page 27.
and Call Guard is enabled, see “Understanding
Roaming” on page 54.)
4. Press O when you are finished.
Tip
To redial your last outgoing call, press N twice.
When making calls off the Sprint National Network,
always dial using 11 digits (1 + area code + phone
number).
You can also place calls from your phone by speed
dialing numbers from your Contacts (page 28), using
your Call History listings (page 59), and using
Automatic Speech Recognition (page 76).
Dialing Options
When you enter numbers in standby mode, pressing
Options (right softkey) displays a list of dialing options.
To select an option, highlight it, and press S. The
following options are available:
䢇 Save adds the phone number to your Contacts as a
new entry or to an existing entry. See “Saving a
Phone Number” on page 26.
If you press Send MSG (left softkey), you can send a
message to the number you just entered.
Answering Calls
1. Make sure your phone is on. (If your phone is off,
incoming calls go to voicemail.)
2. Press N to answer an incoming call.
Depending on your phone’s settings, you may also
answer incoming calls by pressing any key or by
opening the phone when it is closed. See “Call Answer
Mode” on page 44 for more information.
Your phone notifies you of incoming calls in the
following ways:
䢇 The phone rings or vibrates.
䢇 The backlight illuminates.
Section 2A. Phone Basics
23
Phone Basics
3. Press N. (To make a call when you are roaming
䢇
The display screen shows an incoming call
notification. If the incoming call is from a number
stored in your Contacts, the entry’s name or number
appears.
Answering a Roam Call With Call Guard Enabled
Call Guard is an option that helps you manage your
roaming charges when making or receiving calls while
outside the Sprint National Network. Please see
“Roaming” on page 54 for more information about
roaming.
䊳
Select Answer to answer the call.
Ending a Call
䊳
Press O or close the phone.
Missed Call Notification
䢇
Missed phone calls are forwarded to voicemail.
When an incoming call is not answered, the Missed
Call log is displayed on your screen.
Tip
You can also view missed calls from History. Press
Menu > History > Missed Calls. To view details
about a specific call, highlight the call and then
press S.
Calling Emergency Numbers
You can place calls to 911 (dial 911 and press
N), even if your phone is locked or your account is
restricted.
Note
When you place an emergency call, your phone
automatically enters Emergency mode.
During an emergency call, press Options (right softkey)
to display your options. Select an option and press S.
䢇 Speaker On to activate speakerphone mode. (If you
are in speakerphone mode, the option is displayed
as Speaker Off to deactivate.)
䢇 Unlock Phone to unlock your phone (appears only if
the phone is locked).
24
Section 2A. Phone Basics
Close Menu to close the pop-up menu (appears only
if the phone is unlocked).
Tip
Press My Phone (left softkey) to display your phone
number during an emergency call.
To exit Emergency mode:
1. Press O to end a 911 call.
2. Place a call to a non-emergency telephone
number or wait five minutes for emergency mode
to automatically expire.
Note
When you are in Emergency mode, you can exit only
from the options menu
Enhanced 911 (E911) Information
This phone features an embedded Global Positioning
System (GPS) chip necessary for utilizing E911
emergency location services where available.
When you place an emergency 911 call, the GPS
feature of your phone seeks information to calculate
your approximate location. Depending on several
variables, including availability and access to satellite
signals, it may take up to 30 seconds or more to
determine and report your approximate location.
Important
Phone Basics
䢇
Always report your location to the 911
operator when placing an emergency call.
Some designated emergency call takers,
known as Public Safety Answering Points
(PSAPs) may not be equipped to receive GPS
location information from your phone.
In-Call Options
Pressing Options (right softkey) during a call displays a
list of available in-call features. To select an option,
press the corresponding keypad number or select the
option and press S. The following options may be
available through the Options menu:
䢇 Save allows you to save the caller’s phone number to
contacts.
䢇 3-Way Call lets you initiate a three-way call (page 120).
䢇 Contacts opens your phone’s address book.
䢇 Voice Memo creates a voice record of the call.
䢇 Phone Info. opens your Phone Info menu
䢇 Send Text Message opens your Messaging menu.
䢇 Call History opens your History menu.
Section 2A. Phone Basics
25
䢇
Tools opens your Tools menu.
During a call, the left softkey button functions as the
Mute button. Press it to mute the phone’s microphone
for privacy. Press it again to Unmute the phone.
End-of-Call Options
After ending a call to a phone number that is not in
your Contacts, the phone number and the duration of
the call are displayed. Press Options (right softkey) >
Save to add the number to your Contacts (page 26).
Press Send Msg (left softkey) to send a text message,
picture mail, or SMS voice message.
After ending a call to a phone number that is already in
your Contacts, the entry name and the duration of the
call are displayed. Press Call History (right softkey) to see
your call history. Press Send Msg (left softkey) to send a
text message, picture mail, or SMS voice message.
Note
26
The End-of-Call options are not displayed for calls
identified as No ID or Restricted.
Section 2A. Phone Basics
Saving a Phone Number
Your phone can store up to five phone numbers in
each Contacts entry. Your phone automatically sorts
the Contacts entries alphabetically. (For more
information, see “Contacts” on page 62.)
To save a number from standby mode:
1. Enter a phone number and then press Options
(right softkey) > Save.
2. To save the number as a new Contacts entry,
select As New Entry. Use the numeric keypad to
enter the new contact name, and then press Save
(left softkey).
— or —
Select To Existing Entry. Scroll to the entry you want
to save the number to, and then press Menu > Save
(left softkey).
You can dial or save phone numbers with pauses for
use with automated systems, such as voicemail or
credit card billing numbers.
There are two types of pauses available on your phone:
䢇 Hard Pause sends the next set of numbers when you
press the left softkey button.
䢇 2Sec Pause automatically sends the next set of
numbers after two seconds.
Note
You can have multiple pauses in a phone number
and combine two-second and hard pauses.
To dial or save phone numbers with pauses:
1. Enter the phone number.
2. Press Options (right softkey) > Hard Pause or
2Sec Pause.
3. Enter additional numbers.
4. Press N.
– or –
Press Options (right softkey) and select Save to save
the number in your Contacts.
Note
When dialing a number with a hard pause, press Yes
(left softkey) to send the next set of numbers.
Plus (+) Code Dialing
When placing international calls, you can use Plus
Code Dialing to automatically enter the international
access code for your location (for example, 011 for
international calls made from the United States). This
feature is subject to network availability.
1. Press and hold 0 until a “+” appears on your
display screen.
2. Dial the country code and phone number you’re
calling and press N. (The access code for
international dialing is automatically dialed,
followed by the country code and phone number.)
Section 2A. Phone Basics
27
Phone Basics
Dialing and Saving Phone Numbers
With Pauses
Using Abbreviated Dialing
2. Scroll to the phone number you want to call and
press N.
You can set up your phone to make calls using just the
last four digits of the number. Your phone automatically
prepends the first five or six digits (for example, the
area code and prefix).
You must enable Abbreviated Dialing and define the
first digits before you can use this feature. To set up
Abbreviated Dialing, see “Calling Options” on page 45.
To make a call using Abbreviated Dialing:
1. Enter the last four digits of a Contacts entry's
phone number.
2. Press N.
Dialing From the Contacts List
1. Press Menu > Contacts.
Note
28
From standby mode, press Contacts (right softkey)
to list entries.
Section 2A. Phone Basics
— or —
To call another number from the entry, use the
navigation keys to scroll left and right until you
reach the phone number you wish to call and
press N.
Using Speed Dialing
You can store up to 99 numbers in your phone’s speed
dial memory. With this feature, you can speed dial
entries using one keypress for locations 2-9 and two
keypresses for locations 10-99.
Note
You must enable speed dialing before you can use it.
See “Calling Options” on page 64 for instructions.
To use One-Touch Dialing for speed dial locations 1–9:
䊳
Press and hold the appropriate key for
approximately two seconds. The display confirms
that the number has been dialed when it shows
“Calling...”.
1. Press the first digit.
2. Press and hold the second digit for approximately
two seconds. The display screen confirms that the
number has been dialed when it shows
“Connecting...”.
Note
Speed dialing is not available when you are roaming;
when you are roaming off the Sprint National
Network, you must always dial using 11 digits
(1 + area code + number).
Entering Text
Selecting a Text Input Mode
Your phone provides convenient ways to enter words,
letters, punctuation, and numbers whenever you are
prompted to enter text (for example, when adding a
Contacts entry or when using Sprint Mail or SMS Text
Messaging).
2. Select one of the following options:
䡲
Predict English to enter text using a predictive text
entering system that reduces number of
keypresses required while entering a word. (See
page 30.)
䡲 Multi-Tap to cycle through the alpha characters
associated with the numbers on the keypad.
(See page 31.)
䡲 Numbers to enter numbers by pressing the
numbers on the keypad. (See page 32.)
䡲 Symbols to enter symbols. (See page 32.)
䡲 Predict Spanish to enter Spanish text using
predictive text in the same way as Predict English.
(See page 40.)
䡲 Insert Preset Msgs to enter preprogrammed
messages. (See page 41.)
䡲 Recent Messages to insert a recent message.
Tip
When entering text, press * to change letter
capitalization (ABC > Abc > abc).
1. From a screen where you can enter text, press the
right softkey to change the text input mode.
Section 2A. Phone Basics
29
Phone Basics
For Speed Dial locations 10-99 (Two-Touch Dialing):
Entering Characters Using
Predict English Text Input
Predict English Text Input lets you enter text by pressing
keys just once per letter.
Predict English Text Input uses an intuitive word
database to analyze the letters you enter and create a
suitable word. (The word may change as you type.)
1. Select the Predict English Text input mode.
(See page 29.)
2. Press the corresponding keys once per letter to
enter a word. (For example, to enter the word “Bill,”
press 2455.) (If you make a mistake, press
= to erase a single character. Press and hold =
to erase an entire word.)
If the word you want is not displayed after you have
entered all the letters, press the navigation key
down to scroll through other word selections. A
pop-up list appears with the word selections.
3. To accept a word and insert a space, press #.
—or—
To accept a word completion (such as “Billion”
when you entered “Bill”), press the navigation key
right.
Tip
You can set your phone to automatically add a space
after you accept a word completion by pressing
Menu > Settings/Tools > Settings > Text Entry >
Auto Space > On.
To turn word completion on or off, press
Menu > Settings/Tools > Settings > Text Entry >
Word Completion > On or Off.
Adding a Word to the Predict Database
If a word you want to enter is not displayed as an
option when you are using Predict English Text Input,
you can add it to the database.
1. Select the Multi-Tap character input mode. (See
“Selecting a Text Input Mode” on page 29.)
2. Enter the word using multi-tap text entry. (See
“Entering Characters Using Multi-Tap Mode” on
page 31.) The word will appear as an option the
30
Section 2A. Phone Basics
Entering Characters Using Multi-Tap Mode
1. Select the Multi-Tap mode. (See “Selecting a Text
Input Mode” on page 29.)
Characters scroll in the following order:
1
. , @ 1?!*#
2
ABC2
3
DEF3
4
GHI4
correct letter appears. (For example, to enter the
word “Bill,” press 2 twice, 4 three times, 5
three times, and 5 three times again).
5
JKL5
6
(If you make a mistake, press = to erase a single
character. Press and hold = to erase an entire
word.)
MNO6
7
PQRS7
8
TUV8
9
WXYZ9
0
0 + (shift)
#
[function]
*
Space
2. Press the corresponding keys repeatedly until the
By default, the first letter of an entry is capitalized
and the following letters are lowercased. After a
character is entered, the cursor automatically
advances to the next space after two seconds or
when you enter a character on a different key.
Section 2A. Phone Basics
Phone Basics
next time you scroll through options during Predict
English Text Input.
31
Entering Numbers and Symbols
To enter numbers:
䊳
Select the Numbers mode and press the
appropriate key. (See “Selecting a Text Input
Mode” on page 29.)
To enter symbols:
䊳
Select the Symbols mode. (See“Selecting a Text
Input Mode” on page 29.) To enter a symbol, press
the appropriate key indicated on the display
screen.
To enter preset messages
1. Select the Preset Messages mode. (See “Selecting a
Text Input Mode” on page 29.)
2. Select a message and press S.
Note
32
Preset messages make composing text messages
easier by allowing you to enter quick messages,
such as “Meet me at,” “Let’s get lunch,” or a
customized message of your own. (For more
information on preset messages, please see
“Managing Preset Messages” on page 41.)
Section 2A. Phone Basics
Sound Settings
Settings
Ringer Types
⽧
Sound Settings (page 33)
⽧
Display Settings (page 36)
⽧
Location Settings (page 39)
⽧
Messaging Settings (page 40)
⽧
Airplane Mode (page 42)
⽧
TTY Use With Sprint Service (page 43)
⽧
Phone Setup Options (page 44)
⽧
Updating Phone Software (page 47)
Ringer types help you identify incoming calls and
messages. You can assign ringer types to individual
Contacts entries, types of calls, types of messages, and
alerts.
䢇 Preprogrammed Ringers include a variety of standard
ringer types and familiar music.
䢇 Vibrating Ringer alerts you to calls or messages
without disturbing others.
䢇 Downloaded Ringers can be downloaded right to your
phone.
Using the available menu options, you can customize your
phone to sound, look, and operate just the way you want it. This
Selecting Ringer Types for Voice Calls
section describes how you can change your phone’s
settings to best suit your needs. Take a few moments to
review these options and to adjust or add settings that
are right for you.
Your phone provides a variety of ringer options that
allow you to customize your ring and volume settings.
These options allow you to identify incoming calls by
the ring.
1. Press Menu > Settings/Tools > Settings > Sounds >
Ringer Type > Voice Calls.
Section 2B. Settings
33
Settings
Section 2B
2. Select With Caller ID or Without Caller ID.
– or –
3. Select the storage location of the ringer. (A list of
Create your own ringer by selecting New Voice
Record, or select None.
ringers store in that memory location will be
displayed.) Use your navigation keys to scroll
through the available ringers. (To hear a ringer,
press S.)
– or –
Create your own ringer by selecting New Voice
Record, or select None.
4. Press Assign (left softkey).
Selecting Ringer Types for Messages
1. Press Menu > Settings/Tools > Settings > Sounds >
Ringer Type > Messages
2. Select Voicemail, Text Message, Voice SMS, or Picture
Mail. (A list of ringer type categories will be
displayed.)
3. Select the storage location of the ringer. (A list of
ringers store in that memory location will be
displayed.) Use your navigation keys to scroll
through the available ringers. (To hear a ringer,
press S.)
34
Section 2B. Settings
4. Press Assign (left softkey)
Selecting Ringer Types for Calendar and Alarm
1. Press Menu > Settings/Tools > Settings > Sounds >
Ringer Type > Calendar or Alarm.
2. Select a storage location for the ringer and use the
navigation keys to scroll through the available
ringers. (To hear a ringer, press S.)
– or –
Create your own ringer by selecting New Voice
Record, or select None.
3. Press Assign (left softkey).
Alert Notification
Adjust your phone’s volume settings to suit your needs
and your environment.
Your phone can alert you with an audible tone when
you change service areas, once a minute during a
voice call, when a call has been lost, when you
connect to the network, or when you received a new
messages.
1. Press Menu > Settings/Tools > Settings > Sounds >
Volume.
2. Select Voice Call Ringer, Speakerphone, or Alarms.
— or —
Select Advanced > Applications, Messaging, or
Calendar.
3. Choose a volume level and press Done (left
softkey).
Tip
In standby mode, you can adjust the ringer volume
by using the volume keys on the side of your phone.
To reset your volume setting to factory defaults, press
Menu > Settings/Tools > Settings > Sounds >
Volume > Reset Volumes.
Settings
Adjusting the Phone’s Volume Settings
1. Press Menu > Settings/Tools > Settings > Sounds >
Alerts.
2. Highlight Minute Beep, Out of Service, Connect, Call
Drop, or New Message and press
S.
3. Select On or Off and press S.
Selecting a Key Tone
Your phone offers several options for selecting the
audible tones accompanying a keypress.
1. Press Menu> Settings/Tools > Settings > Sounds >
Keytones.
2. Select an option:
Tone Length to select a key tone length. (Longer
tone lengths may be better for tone recognition
Section 2B. Settings
35
when dialing voicemail or other automated
systems.)
Tone Volume to select a keypress volume level.
3. Press Done (left softkey).
Silence All
The Silence All option allows you to mute all sounds
without turning your phone off.
To activate Silence All:
䊳
With the phone open, press and hold the volume
key down in standby mode. (The screen will
display “Silence All.”)
To deactivate Silence All:
䊳
36
With the phone open, press the volume key up
repeatedly to select a volume level.
Section 2B. Settings
Display Settings
Changing the Text Greeting
A text greeting is displayed on your phone’s screen in
standby mode. Choose the phone’s default greeting or
enter your own custom greeting.
1. Press Menu > Settings/Tools > Settings > Display >
Main Display > Home Screen > Greeting.
2. To change the text greeting, press S to select the
text field and enter text using your keypad. (See
“Entering Text” on page 29.)
3. Press Save (left softkey).
Tip
If you don’t want to display a greeting message,
press and hold = to remove the text and then press
Save (left softkey).
Select how long the display screen remains backlit
after a keypress is made.
1. Press Menu > Settings/Tools > Settings > Display >
Main Display > Light Control > Backlight >
Screen Backlight.
2. Select Always On, 10 sec, 30 sec, or 50 sec, or Dim
Only.
To adjust the backlight duration time for the external display:
䊳
Press Menu > Settings/Tools > Settings > Display >
External Display > Backlight.
Note
Setting long backlight durations affects the life of the
battery.
Keypad Light Sensor
Set your keypad to light up only when necessary,
based on ambient light conditions, or to stay lit
whenever you are using your phone.
1. Press Menu > Settings/Tools > Settings > Display >
2. Select Off, 10 sec, 30 sec, 50 sec, or Always On.
To set your keypad to light up based on ambient light
conditions:
Settings
Changing the Backlight Time Length
1. Press Menu > Settings/Tools > Settings > Display >
Main Display > Light Control > Keypad Light Sensor.
2. Select On.
Changing the Phone’s Menu Style
Choose how your phone's menu appears on your
display screen.
1. With the main menu displayed, press Options (right
softkey).
2. Select Grid Menu, List Menu, or Tab Menu, and then
press S.
䡲
Grid Menu to display the menu as icons only.
䡲
List Menu to display the menu as a list of icons and
䡲
Tab Menu to display only a selected menu option,
names.
with the remaining icons displayed as tabs.
Main Display > Light Control > Backlight >
Keypad Backlight.
Section 2B. Settings
37
Changing the Clock Display
Choose whether you want your phone’s clock to be
displayed in analog mode, digital mode, or with time
and date.
1. Press Menu > Settings/Tools > Settings > Display >
Main Display > Home Screen > Time and Date.
2. Select from Clock Type, Time/Date Display, Time Format,
or Date Format.
Clock Type allows you change the look of the clock
on the display screen. Choose from Analog Small,
Analog Large, Digital Small, or Digital Large and
press S.
䡲
Tip
Select Time and Date > Time/Date Display > Hide if
you do not want to display the clock.
䡲
Time/Date Display allows you to show or hide the
time and date on the main screen.
䡲 Time Format allows you to set the clock to a
12 hour or 24 hour format.
䡲 Date Format allows you to display the date in the
following formats:
● Month/Day/Year
38
Section 2B. Settings
●
●
Day/Month/Year
Day-Month-Year
To adjust these features for the external screen:
䊳
Press Menu > Settings/Tools > Settings > Display >
External DIsplay > Clock Type or Time/Date Display.
Changing the Screen Saver
Allows you to choose the image on your standby
screen.
Note
Changing the settings for some display options,
such as the screen saver, affects both the internal
and external display screens.
1. Press Menu > Settings/Tools > Settings > Display >
Main Display > Screensaver.
– or –
Press Menu > Settings/Tools > Settings > Display >
External Display > Screensaver.
select the location where the screen savers are
stored.
– or –
Select Take New Picture to create a new screen saver.
3. Select a screen saver and press Assign (left softkey)
to save your settings.
Tip
Highlight a screen saver and press S to view a
slideshow of the available screen savers. Press the
left or right navigation keys to pause the slideshow
and scroll through the screen saver previews.
Changing the Theme
Allows you to choose the look of screens throughout
your phone.
1. Press Menu > Settings/Tools > Settings > Display >
Main Display > Themes.
2. Highlight a theme and press S to save your
selection.
Location Settings
Your phone is equipped with a Location feature for use
in connection with location-based services.
The Location feature allows the network to detect your
position. Turning Location off will hide your location
from everyone except 911.
Note
Turning Location on allows the network to detect
your position using GPS technology, making some
applications and services easier to use. Turning
Location off disables the GPS location function for all
purposes except 911, but does not hide your general
location based on the cell site serving your call. No
application or service may use your location without
your request or permission. GPS-enhanced 911 is
not available in all areas.
To enable your phone’s Location feature:
1. Press Menu > Settings/Tools > Settings > More ... >
Location. (The Location disclaimer will be
displayed.)
2. Read the disclaimer and press S.
3. Select On or Off and press S.
Section 2B. Settings
39
Settings
2. Select In Phone, External Memory, or Assigned Media to
When the Location feature is on, your phone’s standby
screen will display the
icon. When Location is
turned off, the
icon will be displayed.
Messaging Settings
Text Messages
Staying connected to your friends and family has never
been easier. With your phone’s advanced messaging
capabilities, you can send and receive many different
kinds of text messages without placing a voice call.
(For more information, see “Using SMS Text
Messaging” on page 118.)
Messaging settings make text messaging easier by
letting you decide how you would like to be notified of
new messages, create a signature with each sent
message, and create your own preset messages.
Setting Message Notification
When you receive a message, your phone notifies you
by displaying an icon on your display screen. You can
also choose to be notified with a message notification
on your display screen.
40
Section 2B. Settings
1. Press Menu > Messaging > Settings > Notification.
2. Select Msg and Icon or Icon Only and press S.
Adding a Customized Signature
Add a customized signature to each message you
send.
1. Press Menu > Messaging > Settings > Text Messaging >
Add Signature.
2. To add your current signature to each text
message, select On and press Done (left softkey).
— or —
To view or change your current signature, select
Change Signature and press Done (left softkey). (If
you select On, but there is no current signature, you
will be prompted to create one.) In either case,
enter the new signature you want to use, and press
Save (left softkey).
You can automatically add your phone number (or a
different number) to each text message you send.
1. Press Menu > Messaging > Settings > Text Messaging >
Callback Number.
2. To add your phone number to each text message,
select My Phone Number and press Done (left
softkey).
To delete a preset message:
1. Press Menu > Messaging > Settings >
Text Messaging > Preset Messages. (The list of preset
messages will be displayed.)
2. To edit or delete a preset message, select it, and
press Options (right softkey).
3. Select Select Multiple to select more than one
message.
— or —
— or —
To add a different number, select Other and press
Done (left softkey). Enter a new callback number
and press OK (left softkey).
Select Delete to erase the selected message.
Managing Preset Messages
Your phone is programmed with 15 preset messages
to help make sending text messages faster and easier.
Customize or delete these messages, such as “Let’s
get lunch” or “Meet me at” to suit your needs, or even
add your own preset messages to the list.
Settings
Setting a Callback Number
To add a new preset message:
1. Press Menu > Messaging > Settings >
Text Messaging > Preset Messages. (The list of preset
messages will be displayed.)
2. Press Options (right softkey) > Create New.
3. Enter your message (See “Entering Text” on
page 29) and press Save (left softkey). (Your
message will be added to the beginning of the list.)
Section 2B. Settings
41
SMS Voice Messages
You can set your SMS Voice messages to always play
in speakerphone mode, and you can automatically add
a name to each SMS Voice message you send.
To always play SMS Voice messages in speakerphone
mode:
1. Press Menu > Messaging > Settings > Voice SMS >
Speakerphone.
2. Select On.
To assign a name to SMS Voice messages you send:
1. Press Menu > Messaging > Settings > Voice SMS >
From Name.
2. Enter the name you want to attach to outgoing
SMS Voice messages.
3. Press Save (left softkey).
42
Section 2B. Settings
Airplane Mode
Airplane Mode allows you to use many of your phone’s
features, such as Games, Calendar, Voice Memos, etc.,
when you are in an airplane or in any other area where
making or receiving calls or data is prohibited. When
your phone is in Airplane Mode, it cannot send or
receive any calls or access online information.
To set your phone to Airplane Mode:
1. Press Menu > Settings/Tools > Settings > More... >
Airplane Mode.
2. Highlight On, Off, or On at Power Up, and then
press S.
While in Airplane Mode, your phone’s standby screen
displays
and No Service.
Note
Selecting On at Power Up will enable Airplane Mode
the next time you turn on your phone. After that,
Airplane mode will remain enabled only until the next
time you turn on your phone.
2. Select from the following:
䡲
A TTY (also known as a TDD or Text Telephone) is a
telecommunications device that allows people who are
deaf, hard of hearing, or who have speech or language
disabilities, to communicate by telephone.
Your phone is compatible with select TTY devices.
Please check with the manufacturer of your TTY device
to ensure that it supports digital wireless transmission.
Your phone and TTY device will connect via a special
cable that plugs into your phone's headset jack. If this
cable was not provided with your TTY device, contact
your TTY device manufacturer to purchase the
connector cable.
When establishing your Sprint service, please call
Sprint Customer Service via the state
Telecommunications Relay Service (TRS) by first
dialing 771N. Then provide the state TRS with
this number: 866-727-4889.
Off – Turns off TTY Mode.
TTY (TeleTYpewriter) – Type and read text on
your TTY.
䡲 VCO (Voice Carry-Over) – Speak into the phone
and read text replies on your TTY.
䡲 HCO (Hearing Carry-Over) – Type text on your
TTY and listen to voice replies on your phone.
Settings
TTY Use With Sprint Service
䡲
3. Read the disclaimer and then press Enable (left
softkey). To disable TTY after it has been enabled,
press Disable (left softkey).
Note
By default your phone’s TTY Mode is set to Off.
In TTY Mode, your phone displays the TTY access
icon.
If TTY mode is enabled, the audio quality of non-TTY
devices connected to the headset jack may be
impaired.
To turn TTY Mode on or off:
1. Press Menu > Settings/Tools > Settings > More... >
Accessibility > TTY.
Section 2B. Settings
43
WARNING
911 Emergency Calling
Sprint recommends that TTY users make
emergency calls by other means, including
Telecommunications Relay Services (TRS),
analog cellular, and landline communications.
Wireless TTY calls to 911 may be corrupted
when received by public safety answering
points (PSAPs), rendering some
communications unintelligible. The problem
encountered appears related to TTY equipment
or software used by PSAPs. This matter has
been brought to the attention of the FCC, and
the wireless industry and the PSAP community
are currently working to resolve this.
Phone Setup Options
Shortcuts
Your phone offers you the option of assigning shortcuts
to your favorite or often-used functions. Pressing the
navigation key up, down, left, or right in standby mode
launches your personally designated shortcuts.
1. Press Menu > Settings/Tools > Settings > Display >
Assign Keys.
2. Select a navigation key direction and press S.
3. Select a desired shortcut and press S.
Call Answer Mode
Select how to answer incoming calls on your phone.
1. Press Menu > Settings/Tools > Settings >
More... > Call Setup > Call Answer.
2. Select an option and press S.
䡲
44
Section 2B. Settings
Open to allow an incoming call to be answered by
opening the phone.
Any Key to allow an incoming call to be answered
by pressing any key.
䡲 [TALK] Key to require N to be pressed to answer
all incoming calls.
Calling Options
You can set up your phone to make dialing numbers
quick and easy.
Auto-Answer Mode
Automatically picks up incoming calls when connected
to an optional hands-free car kit. (Auto-Answer picks
up calls even if you are not present.)
1. Press Menu > Settings/Tools > Settings > More... >
Call Setup > Auto Answer.
2. Select On.
Setting Abbreviated Dialing
Allows you to dial numbers sharing the same
beginning digits by dialing only the last four. Enter the
first five or six digits (for example, area code and prefix)
you want to prepend when using Abbreviated Dialing.
1. Press Menu > Settings/Tools > Settings > More... >
Call Setup > Abbreviated Dialing.
2. Select On.
Settings
䡲
Contacts Match
Contacts Match allows you to quickly find Contacts
entries. When Contacts Match is on, simply start dialing
a number to find a contact. Your phone will display a
list of contacts with the matching number, or partial
phone number, you just dialed.
1. Press Menu > Settings/Tools > Settings > More... >
Call Setup > Contacts Match.
2. Select On.
Incoming Calls
The Incoming Calls feature allows you to assign a
picture to incoming calls with Caller ID data, and to
assign the same or different picture to calls without
Caller ID data.
1. Press Menu > Settings/Tools > Settings > More... >
Call Setup > Incoming Calls.
2. Select With Caller ID or Without Caller ID.
Section 2B. Settings
45
3. Select a storage location for the picture you wish to
use, and then use the navigation keys to scroll
through the available pictures. Select a picture and
press Assign (left softkey).
– or –
Create your own picture by selecting Take New
Picture or select None.
Auto Redial
Your phone can automatically redial a busy number
and notify you when a connection is made.
1. Press Menu > Settings/Tools > Settings > More... >
Call Setup > Auto Redial.
2. Select On.
Display Language
You can choose to display your phone’s onscreen
menus in English or in Spanish.
1. Press Menu > Settings/Tools > Settings > Display >
Language.
2. Select English or Español and press S.
46
Section 2B. Settings
Voice Guide
You can enable your phone to read aloud the main
menu, Settings/Tools submenu, Contacts entries, or
each digit of a number after it is entered.
1. Press Menu > Setting/Tools > Settings > Sounds >
Voice Guide.
2. Select On, Off, or Custom.
3. If you selected Custom in step 2, select an option
and then select On.
Main Menu — Your phone reads aloud items on the
main menu as you scroll through them.
䡲 Settings/Tools — Your phone reads aloud items on
the Settings and Tools submenus as you scroll
through them.
䡲 Contact — Your phone reads aloud the names of
your entries as you scroll through them.
䡲 Digits — Your phone reads aloud each digit as you
enter it.
䡲 Voice Ringer — Your phone reads aloud the
number of the person calling or the name of the
contact.
䡲
Your phone’s KeyGuard feature protects against
activating the external buttons and the touch-sensitive
buttons accidentally when your phone is closed. When
the phone is closed and KeyGuard is enabled, you
have to press and hold the smart key and the camera
button before you can use the phone. You can specify
how long the phone waits after you last use it before
activating KeyGuard.
To enable or disable KeyGuard:
1. Press Menu > Settings/Tools > Settings > KeyGuard.
2. Select Off, On Phone Close, 10 sec, 30 sec, or 50 sec.
Tip
You can also activate the KeyGuard feature
immediately by pressing and holding the smart key
and the camera button.
Updating Phone Software
Settings
KeyGuard
You can update the software on your phone by
downloading software updates over the air.
To update your phone's software:
1. Press Menu > Settings/Tools > Settings > Phone Info >
Update Software. Your phone checks for software
updates.
2. If a software update is available press Yes (left
softkey) to continue the update process. From this
point, the software update may take up to 10
minutes to complete.
3. Press Next (left softkey) on the following screen to
continue the update.
4. If you want to view more information about the
software update, before the update starts, select
More Details. Press OK (left softkey) to return to the
previous screen.
5. Select Update Phone SW to complete the software
update.
Section 2B. Settings
47
After the software update is complete, your phone
powers off and then powers back on.
If software updates are available, Sprint may send a
request to your phone asking you to update your
phone's software. This request will appear as a
message on your phone's display. If you see this
message, press Yes (left softkey) and follow the
prompts on your phone's display to complete the
software upgrade.
48
Section 2B. Settings
Accessing the Security Menu
Security
All of your phone’s security settings are available
through the Security menu. You must enter your lock
code to view the Security menu.
⽧
Accessing the Security Menu (page 49)
⽧
Using Your Phone’s Lock Feature (page 49)
⽧
Using Special Numbers (page 50)
⽧
Limiting Use of Your Phone
⽧
Erasing Phone Content (page 52)
⽧
Resetting Your Phone (page 53)
⽧
Security Features for Sprint Power Vision (page 53)
By using the security settings on your phone, you receive peace
of mind without sacrificing flexibility. This section will
familiarize you with your phone’s security settings. With
several options available, you can customize your
phone to meet your personal needs.
Security
Section 2C
1. Press Menu > Settings/Tools > Settings > More... >
Security.
2. Enter your lock code to display the Security menu.
Tip
If you can't recall your lock code, try using the last
four digits of your wireless phone number. If this
doesn't work, call Sprint Customer Service at
1-888-211-4727.
Using Your Phone’s Lock Feature
Locking Your Phone
When your phone is locked, you can only receive
incoming calls or make calls to 911, Sprint Customer
Service, or special numbers. (See “Using Special
Numbers” on page 50.)
Section 2C. Security
49
1. Press Menu > Settings/Tools > Settings > More... >
Security and enter your lock code.
2. Select Lock My Phone.
3. Highlight Lock Now and press S. (To set your
phone lock the next time it is turned on, select
Lock on Power Up. To set your phone to lock after a
specified amount of time, select After 5 minutes,
After 15 minutes, or After 60 minutes.)
Unlocking Your Phone
1. From standby mode, press Unlock (left softkey).
2. Enter your lock code.
Changing the Lock Code
1. Press Menu > Settings/Tools > Settings > More... >
Security and enter your lock code.
2. Select Change Lock Code, and then enter and reenter your new lock code.
Calling in Lock Mode
You can place calls to 911 and to your special
numbers when in lock mode. (For information on
50
Section 2C. Security
special numbers, see “Using Special Numbers” on
page 50.)
䊳
To call an emergency number, special number, or
Sprint Customer Service, enter the phone number
and press S.
Using Special Numbers
Special numbers are important numbers that you have
designated as being “always available.” You can call
and receive calls from special numbers even if your
phone is locked.
You can save up to three special numbers. These
numbers are stored separately from your Contacts
entries, and the same numbers may appear in both
your Contacts and your Special Numbers.
To add or replace a special number:
1. Press Menu > Settings/Tools > Settings > More... >
Security and enter your lock code.
2. Select Special Numbers.
3. Select Special Number 1, Special Number 2, or Special
Number 3.
Note
There are no speed dial options associated with
special numbers.
Limiting the Use of Your Phone
You can restrict users from accessing certain functions
of your phone. For example, you can set limitations
before you lend your phone to someone, and then
remove the limitations when it is returned.
You can limit access to Contacts, Sprint Power Vision
services, pictures and video, and you can restrict
incoming and outgoing phone calls.
Limiting Access to Contacts
1. Press Menu > Settings/Tools > Settings > More... >
Restrict Access and enter your lock code.
2. Select Contacts.
3. Select an option and press S:
䡲
Lock to require users to enter your lock code
before they can access Contacts.
䡲 View Only to allow users to view your Contacts, but
require that they enter your lock code before they
can edit entries.
䡲
Limiting Data Access
1. Press Menu > Settings/Tools > Settings > More... >
Restrict Access and enter your lock code.
2. Select Data Services.
3. Select an option and press S:
䡲
Unlock to remove all limitations.
䡲
Lock to require users to enter your lock code
before they can access data services.
Limiting Access to Pictures and Videos
1. Press Menu > Settings/Tools > Settings > More... >
Restrict Access and enter your lock code.
2. Select Pictures and Videos.
Unlock to remove all limitations.
Section 2C. Security
51
Security
4. Enter the number and press Save (left softkey).
3. Select an option and press S:
䡲
䡲
Unlock to remove all limitations.
䡲
䡲
Lock to require users to enter your lock code
before they can access Pictures.
Limiting Outgoing Calls
1. Press Menu > Settings/Tools > Settings > More... >
Restrict Access and enter your lock code.
2. Select Restrict Outgoing Calls.
3. Select an option and press S:
Except Contacts to allow incoming calls to Contacts
entries only.
Erasing Phone Content
Use the phone’s Security menu to erase all the content
you have stored in your phone.
1. Press Menu > Settings/Tools > Settings > More... >
Security and enter your lock code.
䡲
All to block all outgoing calls.
2. Select Delete and Reset > Delete.
䡲
None to permit all outgoing calls.
3. Choose one of the following options and
䡲
Except Contacts to allow outgoing calls to Contacts
entries only.
Limiting Incoming Calls
1. Press Menu > Settings/Tools > Settings > More... >
Restrict Access and enter your lock code.
2. Select Restrict Incoming Calls.
3. Select an option and press S:
䡲
52
None to permit all incoming calls.
All to block all incoming calls.
Section 2C. Security
press S:
Contacts to erase all of your contacts.
䡲 My Stuff to erase all the content you have stored in
your phone.
䡲 Voice Memos to erase all of your voice memos.
䡲 Pictures to erase all of your pictures.
䡲 Messages to erase all of your messages.
䡲
4. Press Delete (left softkey) to confirm the deletion.
You can reset individual categories of phone settings
or reset the entire phone to its factory defaults.
1. Press Menu > Settings/Tools > Settings > More... >
Security and enter your lock code.
2. Select Delete and Reset > Reset .
3. Select an option and press S:
䡲
Favorites to erase all saved favorites.
䡲
Personal Dictionary to erase all entries from your
䡲
Picture Mail to erase your Picture Mail “Send To”
personal dictionary.
list.
䡲
All Settings to erase all browser, favorites, personal
dictionary, and Picture Mail settings at once.
䡲 Phone Reset to erase all settings and all data
(contacts, content, voice memos, pictures, video,
and messages) from the phone.
Security Features for Sprint
Power Vision
Security
Resetting Your Phone
Enabling and Disabling Data Services
You can disable data services without turning off your
phone; however, you will not have access to all data
services, including Web and messaging. Disabling
data services will avoid any charges associated with
these services. While signed out, you can still place or
receive phone calls, check voicemail, and use other
voice services. You may enable data services again at
any time.
To enable or disable data services:
䊳
Press Menu > Settings /Tools> Settings > More... >
Data Services > Data Services > On or Off.
4. If you are certain you want to erase all selected
data, press Reset (left softkey).
Section 2C. Security
53
Section 2D
Understanding Roaming
Roaming
Recognizing the Roaming Icon on the Display
Screen
⽧
Understanding Roaming (page 54)
⽧
Setting Your Phone’s Roam Mode (page 55)
⽧
Using Call Guard (page 56)
⽧
Using Data Roam Guard (page 57)
Roaming is the ability to make or receive calls when you’re off
the Sprint National Network. Your new digital dual-band
MOTORAZRTM VE20 works anywhere on the Sprint
National Network and allows you to roam on other
networks where we’ve implemented roaming
agreements with other carriers.
This section explains how roaming works as well as
special features that let you manage your roaming
experience.
54
Section 2D. Roaming
Your phone’s display screen always lets you know
when you’re off the Sprint National Network. Any time
you are roaming, the phone displays the roaming icon
(
).
Tip
Remember, when you are using your phone off the
Sprint National Network, always dial numbers using
11 digits (1 + area code + number).
Roaming on Other Digital Networks
When you’re roaming on digital networks, your call
quality and security will be similar to the quality you
receive when making calls on the Sprint National
Network. However, you may not be able to access
certain features, such as Sprint Power Vision,
depending on the available network.
If you’re on a call when you leave the Sprint National
Network, your call is dropped. If your call is dropped
in an area where you think Sprint service is available,
turn your phone off and on again to reconnect to the
network.
Checking for Voicemail Messages While
Roaming
When you are roaming off the Sprint National Network,
you may not receive on-phone notification of new
voicemail messages. Callers can still leave messages,
but you will need to periodically check your voicemail
for new messages if you are in a roaming service area
for an extended period of time.
1. Dial 1 + area code + your phone number.
2. When you hear your voicemail greeting, press *.
3. Enter your passcode at the prompt and follow the
voice prompts.
When you return to the Sprint National Network,
voicemail notification will resume as normal.
Setting Your Phone’s Roam Mode
Roaming
Note
Your phone allows you to control your roaming
capabilities. By using the Roaming menu option, you
can determine which signals your phone accepts.
Choose from three different settings on your dual-band
phone to control your roaming experience.
1. Press Menu > Settings/Tools > Settings > More... >
Roaming > Set Mode.
2. Highlight an option and press S.
Sprint Only to access the Nationwide Sprint PCS
Network only and prevents roaming on other
networks.
䡲 Automatic to seek service on the Sprint National
Network. When Sprint service is unavailable, the
phone searches for an alternate system.
䡲
Note
By default, your phone’s Roam Mode is set to
Automatic.
Section 2D. Roaming
55
Using Call Guard
To place roaming calls with Call Guard on:
1. From standby mode, dial 1 + area code + the
Your phone has two ways of alerting you when you are
roaming off the Sprint National Network: the onscreen
roaming icon and Call Guard. Call Guard makes it easy
to manage your roaming charges by requiring an extra
step before you can place or answer a roaming call.
(This additional step is not required when you make or
receive calls while on the Sprint National Network.)
To turn Call Guard on or off:
1. Press Menu > Settings/Tools > Settings > More... >
Roaming > Call Guard.
2. Highlight On or Off and press S.
Note
Call Guard is turned off by default on your phone.
Voice dialing and speed dialing are not available
when you are roaming with Call Guard enabled.
56
Section 2D. Roaming
seven-digit number and press N.
2. Press Roam (left softkey) to place the call.
To answer incoming roaming calls with Call Guard on:
1. Press N. (A message is displayed, notifying you
that roaming charges apply.)
2. Press Roam (left softkey) to answer the call.
Note
If the Call Guard feature is set to On, you need to
take extra steps to make and receive roaming calls.
Depending on service availability and roaming
agreements, your phone may be able to access data
services while roaming on certain digital systems. You
can set your phone to alert you when you are roaming
off the Sprint National Network and try to use data
services such as messaging.
To set your Data Roam Guard notification:
1. Press Menu > Settings/Tools > Settings > More... >
Roaming > Data Roam Guard.
䡲
Always Ask turns your phone’s Data Roam Guard
feature on. You will see a prompt and will be
required to respond anytime you access data
services while roaming.
䡲 Never Ask turns your phone’s Data Roam Guard
feature off. You will not be notified of your roaming
status when accessing data services.
To use data services when Data Roam Guard is active:
䊳
When a pop-up notification appears informing you
that data roam charges may apply, press Roam (left
softkey) to connect.
2. Highlight an option and press S.
䡲
Default turns your phone’s Data Roam Guard
feature on in certain roaming situations. You may
see a prompt and may be required to respond
when you access data services while roaming
internationally.
Note
The factory setting for the Data Roam Guard feature
is Default.
Section 2D. Roaming
57
Roaming
Using Data Roam Guard
Section 2E
Viewing History
History
History is a list of the last 240 phone numbers (or
Contacts entries) for calls you placed, accepted, or
missed. History makes redialing a number fast and
easy. It is continually updated as new numbers are
added to the beginning of the list and the oldest entries
are removed from the bottom of the list. Each entry
contains the phone number (if it is available) and
Contacts entry name (if the phone number is in your
Contacts). Duplicate calls (same number and type of
call) may only appear once on the list.
⽧
Viewing History (page 58)
⽧
History Options (page 59)
⽧
Making a Phone Call From History (page 59)
⽧
Saving a Phone Number From History (page 60)
⽧
Prepending a Phone Number From History (page 60)
⽧
Erasing History (page 61)
History keeps track of incoming calls, outgoing calls, and
missed calls. This section guides you through accessing
1. Press Menu > History.
2. Select an entry and press S.
and making the most of your History.
Tip
58
Section 2E. History
From the Recent History screen, press the navigation
key right to scroll to Missed Calls, Incoming Calls,
and Outgoing Calls.
Highlight a History entry and press S to display the
date and time of the call, the phone number (if
available), the caller’s name (if the number is already in
your Contacts), and the following options:
䢇 Call to place a call to the number in the History entry.
䢇 Send Message to send a text message, Picture Mail, or
an SMS Voice message to the caller.
䢇 Save Contact to save the number if it is not already in
your Contacts. (See “Saving a Phone Number From
History” on page 60.)
䢇 Prepend to add numbers to the beginning of the
selected number. (See “Prepending a Phone
Number From History” on page 60.)
䢇 Delete to delete the entry.
When a History entry is highlighted, you can also:
䢇 Press Send MSG (left softkey) to send a text message,
Picture Mail, or an SMS VOice message to the caller.
䢇 Press Options (right softkey) to select from these
options:
䡲
New Group
䡲
Save Contact
䡲
Delete
䡲
Delete All
䡲
View History
䡲
Select Multiple
Making a Phone Call From History
1. Press Menu > History.
2. Select an entry and press N.
Note
You cannot make calls from History to entries
identified as No ID or Restricted.
Section 2E. History
59
History
History Options
Saving a Phone Number From
History
Prepending a Phone Number From
History
Your phone can store up to 1000 numbers or
electronic addresses. Individual Contacts entries can
contain up to five separate phone numbers, an email
address, and a Web address. (For more information,
see “Contacts” on page 62.)
If you need to make a call from History and you
happen to be outside your local area code, you can
add the appropriate prefix by prepending the number.
1. Highlight a History entry and press Options
(right softkey) > Save Contact.
2. Select As New Entry to create a new Contacts entry
for the number or To Existing Entry to save the
number to an existing entry.
3. Use the keypad to complete or edit the Contacts
entry and press Done (left softkey).
1. Highlight a History entry and press Options (right
softkey) > View History. This will display the history
for the entry.
2. Press Options (right softkey) > Prepend.
3. Enter the prefix and press Options (right softkey)
and then select Save to save the phone number in
your Contacts.
– or –
Enter the prefix and press N to place a call to that
number.
Tip
60
Section 2E. History
While entering a prefix, you can also insert a hard
pause or a two-second pause by pressing Options
(right softkey) > Hard Pause or 2Sec Pause.
Erasing History
History
1. Press Menu > History.
2. Using the navigation key, select a History category
to erase: Recent Calls, Outgoing Calls, Incoming Calls,
or Missed Calls.
3. Press Options (right softkey) > Delete All.
4. If you are certain you want to erase the Call History,
press Delete (left softkey).
— or —
Press Cancel (right softkey) to return to the previous
menu.
Section 2E. History
61
Section 2F
Adding a New Contacts Entry
Contacts
Your phone can store up to 600 Contacts entries.
Contacts entries can store up to a total of seven phone
numbers, and each entry’s name can contain 64
characters.
⽧
Adding a New Contacts Entry (page 62)
⽧
Finding Contacts Entries (page 63)
⽧
Contacts Entry Options (page 64)
⽧
Adding a Phone Number to a Contacts Entry (page 65)
⽧
Editing a Contacts Entry’s Phone Number (page 65)
⽧
Assigning Speed Dial Numbers (page 66)
⽧
Editing a Contacts Entry (page 66)
2. Enter a name for the new entry and press S.
⽧
Selecting a Ringer Type for an Entry (page 67)
⽧
Viewing Memory Status (page 67)
3. Enter the phone number, and press S.
⽧
Dialing Sprint Services (page 67)
⽧
Wireless Backup (page 68)
Now that you know the basics that make it easier to stay in touch
with people and information, you’re ready to explore your
phone’s more advanced features. This section explains how
to use your phone’s Contacts list.
62
Section 2F. Contacts
1. Press Menu > Contacts > Add New > New Contact and
press S.
Shortcut
To add a new Contacts entry from standby mode:
Enter the phone number in standby mode and
press Options > Save. Proceed with steps 2—6.
4. Select a label for the entry (Mobile, Home, Work,
Pager, Fax, or Other), and press
S.
5. To assign a speed dial number, highlight this
option and press S. (See “Assigning Speed Dial
Numbers” on page 66.)
6. Press Done (left softkey).
3. To display an entry, select it and press S.
4. To dial the entry's default phone number, press N
Contacts
After you have saved the number, the new Contacts
entry is displayed. (See “Contacts Entry Options” on
page 64.)
– or –
Tip
ICE – In Case of Emergency
To make it easier for emergency personnel to identify
important contacts, you can list your local
emergency contacts under “ICE” in your phone’s
Contacts list. For example, if your mother is your
primary emergency contact, list her as “ICE–Mom” in
your Contacts list. To list more than one emergency
contact, use “ICE1–___,” “ICE2–___,” etc.
To display additional Contacts entries, press the
navigation key left or right.
Shortcut
Press Contacts (right softkey) and use your
keypad to enter the name.
Finding Speed Dial Numbers
1. Press Menu > Contacts > Options (right softkey) >
Finding Contacts Entries
Speed Dial.
2. Scroll through speed dial entries. Speed dial
There are several ways to display your Contacts entries:
by name, by speed dial number, by contact category,
and by type. Follow the steps outlined below to find
entries in your Contacts.
Finding Contacts by Name
numbers are displayed in numeric order.
– or –
Enter the number of a speed dial location using
your keypad.
3. To display an entry, highlight it and press S.
1. Press Menu > Contacts.
2. Scroll through the entries using your navigation
keys.
Section 2F. Contacts
63
4. To dial the entry’s default phone number,
press N.
– or –
To display additional Contacts entries, press the
navigation key left or right.
Finding Entries by Contact
1. Press Menu > Contacts > Options (right softkey) >
Filter By.
2. Scroll to the By Contact category you want to filter
by and press S. Entries are listed in numeric or
alphabetical order for the category you selected.
Finding Entries by Type
1. Press Menu > Contacts > Options (right softkey) >
Filter By.
2. Scroll to the By Type category you want to filter by
and press S. Entries are listed in numeric or
alphabetical order for the type you selected.
64
Section 2F. Contacts
Contacts Entry Options
To access a Contacts entry’s options, highlight an entry
and press Options (right softkey). Highlight an option
and press S.
䢇 Edit to edit the entry.
䢇 Delete to delete the entry.
䢇 Send via Bluetooth to send the contact number to
another phone through a Bluetooth connection.
䢇 Set as Secret to hide an entry’s phone number(s).
䢇 Settings to access Settings.
䢇 Set as Main # to set the highlighted contact number as
the primary phone number for the contact.
䢇 Filter by allows you to choose how your contacts are
displayed.
䢇 Select Multiple allows you to select multiple contacts.
䢇 Print to print the contact entry to a Bluetooth enabled
printer.
To add a phone number to an entry:
1. Display a Contacts entry. (See “Finding Contacts
Entries” on page 63.)
Editing a Contacts Entry’s Phone
Number
Contacts
Adding a Phone Number to a
Contacts Entry
1. Display a Contacts entry. (See page 63.)
2. Press Options (right softkey) > Edit, select a number,
and then press S.
2. Press Options (right softkey) > Edit.
3. Press S again to edit the number.
3. Enter the new phone number and press S.
4. Press = to clear one digit at a time, or press and
4. Select a label for the number and press S.
5. Press Done (left softkey).
– or –
Assign a speed dial number, press S, and then
press Done (left softkey) or S to return to standby
mode.
hold = to erase the entire number.
5. Re-enter or edit the number and press S.
6. Select a label for the number and press S.
7. Press Done (left softkey) to save the number.
– or –
Assign a speed dial number and then press Done
(left softkey), or press S to return to standby
mode.
Section 2F. Contacts
65
Assigning Speed Dial Numbers
Your phone can store up to 98 phone numbers in
speed dial locations. (For details on how to make calls
using speed dial numbers, see “Using Speed Dialing”
on page 28.)
Note
Speed dial location 1 is reserved for Voicemail.
To assign a speed dial number to an existing phone
number:
1. From Contacts, highlight Add New.
2. Press Options (right softkey) > Speed Dial.
3. Select an available speed dial location and press
Assign (right softkey).
4. Select a Contacts entry from the list and press S.
Note
66
If you attempt to assign an already in-use speed dial
number to a new phone number, a dialog appears
asking if you wish to replace the existing speed dial
number. Press OK (left softkey) to assign the location
to the new phone number delete the previous speed
dial assignment.
Section 2F. Contacts
Editing a Contacts Entry
1. Display a Contacts entry.
2. Press Options (right softkey) > Edit.
3. Select the information you wish to edit (Name,
Group, Ringer, etc.) and press
S.
4. Add or edit the information and press S.
5. Press Done (left softkey) to save your changes.
Viewing Memory Status
You can assign a ringer to a Contacts entry so you can
identify the caller by the ring. (See “Ringer Types” on
page 33.) When you assign a picture to an entry, your
phone displays it whenever you receive calls from that
number.
In continue to save music and pictures, you need to
monitor the memory space available. To check the
status of space utilized:
1. Display a Contacts entry. (See “Finding Contacts
Entries” on page 63.)
2. Press Options (right softkey) > Edit.
3. Scroll down to the ringer type drop-down list box
and select Audio Ringer or Video Ringer.
4. Select a source for the assigned file (for example,
In Phone, External Memory, Assigned Media, New Voice
Record [see “Managing Voice Memos” on page
82], Take New Video [see “Recording Videos” on
page 93]), or select None to cancel a ringer.
5. Use your navigation key to scroll through the
䊳
Contacts
Selecting a Ringer Type for an Entry
Press Menu > Contacts > Options > Memory Status.
Dialing Sprint Services
Your Contacts list is preprogrammed with contact
numbers for various Sprint services.
To dial a service from your Contacts:
1. Press Menu > Contacts > Options (right softkey) >
Services.
2. Select an available service, such as Customer
Solutions, Account Info., Directory Assistance, or Sprint
Operator.
available ringers (ringers will play when
highlighted).
6. Highlight a picture or ringer and press Assign (left
softkey).
Section 2F. Contacts
67
To dial a service from standby mode using your keypad:
1. Dial the appropriate service number:
*2
411
䡲 Account Info. – *4
䡲 Sprint Operator – 0
2. Press N to place the call.
䡲
Customer Service –
䡲
Sprint 411 –
generated password will be sent to your phone as an
SMS text message. (Subscribe launches the
subscription process. If you are already subscribed to
wireless backup service, Unsubscribe will be displayed.)
Activating and Deactivating Wireless Backup
To activate the wireless backup service:
1. Press Menu > Settings/Tools > Settings > More... >
Wireless Backup.
Wireless Backup
2. Press Subscribe (left softkey). You are prompted to
This feature allows you to back up all of your contacts
to the Sprint Web site and restore them if your phone is
lost, stolen, damaged, or replaced.
3. Please wait while registering the license. (You will
confirm your license status. If you do not have a
license, follow the onscreen instructions to
purchase one.
see a confirmation screen if it has been registered.)
Tip
To use the wireless backup service, you are required
to activate the service from your phone.
To subscribe to the wireless backup service, you will
need to purchase a license to use the service through
your phone’s browser. The license expires after a set
period of time and must be renewed regularly. As part
of the initial subscription process, a random wireless
backup password is generated. The randomly
68
Section 2F. Contacts
Note
Once you have completed the registration, you will
receive an SMS text message with your password.
This password is required for the Wireless Backup
Web site (www.wirelessbackup.sprint.com) in order to
edit your contacts from your computer.
Tip
Each time you edit Contacts on your phone, they are
backed up at www.wirelessbackup.sprint.com.
1. Press Menu > Settings > More... > Wireless Backup >
Unsubscribe. (A message is displayed.)
2. Follow the onscreen instructions to unsubscribe
Tip
To display the wireless backup information, press
Menu > Settings > More... > Wireless Backup >
Learn More. When the service is available, you can
also select Troubleshoot to display the
troubleshooting guide.
Contacts
To deactivate the wireless backup service:
from the wireless backup service and press Done
(left softkey).
Note
You can unsubscribe from the wireless backup
service only through the Sprint Web site.
Viewing Your Wireless Backup Status
1. Press Menu > Settings/Tools > Settings > More... >
Wireless Backup > View Status.
2. Press S.
Setting the Wireless Backup Alert
This feature turns the pop-up alert on or off when a
wireless backup update has been completed.
1. Press Menu > Setting/Tools > Settings > More... >
Wireless Backup > Alerts On (If alerts are activated) or
Alerts Off (if alerts are deactivated).
2. Select Alert me or No alerts.
Section 2F. Contacts
69
Section 2G
Using Your Phone’s Calendar
Calendar and Tools
Adding an Event to the Calendar
⽧
Using Your Phone’s Calendar (page 70)
⽧
Using Your Phone’s Alarm Clock (page 72)
⽧
Using the Calculator (page 73)
⽧
Using the Tip Calculator (page 73)
⽧
Using the World Clock (page 73)
⽧
Using the Stopwatch (page 74)
⽧
Using the Currency Converter (page 74)
⽧
Using the Unit Converter (page 74)
⽧
Using the Notepad (page 75)
Your phone is equipped with several personal information
management features that help you manage your busy lifestyle.
This section shows you how to use these features to
turn your phone into a time management planner that
helps you keep up with your appointments, schedules,
and commitments.
70
Section 2G. Calendar and Tools
Your Calendar helps organize your time and reminds
you of important events.
1. Press Menu > Settings/Tools > Tools > Calendar.
2. Using your navigation keys, highlight the day to
which you would like to add an event and press
Add New (left softkey).
Tip
To quickly go to a date, press Options
(right softkey) > Go to Date.
3. Select Appointment, All Day Event, or Multi-Day Event.
4. Enter a subject title for the event and press S.
(See Entering Text (page 29).)
5. Enter a location for the event and press S.
6. Depending upon which type of event you selected,
use your keypad to select the Date or Start Date and
End Date, or Start Time and End Time, and press S.
the reminder field and pressing S.
䡲 Highlight None, On Time, 5 mins, 10 mins, 15 mins,
30 mins, 1 hr, or 1 day and press S.
8. Press Save (left softkey) to save the event.
Tip
To change your default event ringer type, from the
standby screen, press S > Settings/Tools > Sounds
> Ringer Type > Calendar and select a ringer.
Event Alert Menu
When your phone is turned on and you have an event
alarm scheduled, your phone alerts you and displays
the event summary. There are several ways your phone
alerts you by scheduled events:
䢇 By playing the assigned ringer type.
䢇 By illuminating the backlight.
To silence the alert, press S.
To view additional options, press the appropriate
softkey:
䢇 Dismiss (right softkey) clears the alert.
䢇
Snooze (left softkey) silences the alert and schedules
it to replay again in five minutes.
Viewing Events
1. Press Menu > Settings/Tools >Tools > Calendar.
2. Select the day for which you would like to view
events and press S. (If you have events
scheduled for the selected day, they are listed in
chronological order.)
Tip
In the calendar view, days with events scheduled
marked with a yellow triangle.
3. To display an event’s details, highlight it and
press S.
Tip
To change from the default monthly view to a weekly
view, press S > Settings/Tools > Tools >
Calendar > Options (right softkey) > Week View.
Going to Today’s Calendar Menu
䊳
Press Menu > Settings/Tools > Tools > Calendar >
Options > Go to Date.
Section 2G. Calendar and Tools
71
Calendar/Tools
7. Select an alarm time for the event by highlighting
Erasing a Single Event
Using Your Phone’s Alarm Clock
1. Press Menu > Settings/Tools > Tools > Calendar.
2. Select the day for which you would like to erase an
event and press S.
Tip
In the calendar view, days with events scheduled are
marked with a yellow triangle.
3. Highlight the event and press Options
(right softkey) > Delete.
4. Press Delete (left softkey) or Cancel (right softkey).
Erasing All Events
1. Press Menu > Settings/Tools > Tools > Calendar.
2. Press Options (right softkey) > Delete All.
3. Press Delete (left softkey) or Cancel (right softkey).
Your phone comes with a built-in alarm clock with
multiple alarm capabilities.
To use the alarm clock:
1. Press Menu > Settings/Tools > Tools > Alarm > Add New
Alarm and press
S.
2. Enter a name for the alarm.
3. Select a time for the alarm by selecting the Time
field.
Using your keypad or navigation keys, set the time
for the alarm.
䡲
4. Select a ringer type for the alarm by selecting the
S.
Select a location for the ringer file (for example, In
Phone, Memory Card, or Assigned Media).
䡲 Use your navigation keys to scroll through the
available files.
Ringer field and pressing
䡲
Press S or to assign the ringer.
72
Section 2G. Calendar and Tools
the Frequency field.
䡲 Highlight Once, Daily, Mon - Fri, Weekends or Weekly,
and press S.
3. Press = (left softkey) for the total.
Using the Tip Calculator
6. Press Save (left softkey) to save the alarm.
1. Press Menu > Settings/Tools > Tools > Tip Calculator.
Tip
2. Enter the dollar amount and press S.
To change your default alarm ringer type from the
standby screen press S > Settings/Tools > Settings
> Sounds > Ringer Type > Alarm and select a ringer.
Using the Calculator
Your phone comes with a built-in calculator.
1. Press Menu > Settings/Tools > Tools > Calculator.
2. Enter numbers using your keypad.
Press the navigation keys to enter operators
(+ ÷ - ×).
䡲 Press # to enter decimal points.
䡲 Press * to clear the current line.
䡲 Press Advanced (right softkey) for more advanced
calculator functions.
䡲
Calendar/Tools
5. Select a repeating status for the alarm by selecting
3. Enter the cents amount and press S.
Using the World Clock
To view the time in over 50 different locations:
1. Press Menu > Settings/Tools > Tools > World Clock.
2. Press Find City (left softkey) to choose a city.
– or –
Press Options (right softkey) to change settings
such as turning Daylight Saving time on or off,
setting the clock to a custom city, or changing the
time zone display.
Section 2G. Calendar and Tools
73
Using the Stopwatch
1. Press Menu > Settings/Tools > Tools > Stop Watch.
5. Enter the cents amount for the exchange rate and
press S.
Using the Unit Converter
2. Press Options (right softkey). Select from:
Countdown
Lap Summary
䡲 Setup
䡲 Reset
䡲
䡲
3. Press Start (left softkey) to begin timing.
4. Press Stop (left softkey) to record the elapsed time
and stop the timer.
Using the Currency Converter
1. Press Menu > Settings/Tools > Tools > Currency
Converter.
2. Enter a dollar amount and press S.
3. Enter the cents amount and press S.
4. Enter the dollar amount for the exchange rate and
press S.
74
Section 2G. Calendar and Tools
Your phone comes with a unit converter that lets you
convert a wide variety of units of measure.
1. Press Menu > Settings/ Tools > Tools > Unit Converter.
2. Select the type of unit to be converted:
Area
Energy
䡲 Force
䡲 Length
䡲 Mass
䡲 Power
䡲 Speed
䡲 Temperature
䡲 Volume
䡲
䡲
3. Enter a whole number value and press S.
4. Enter a fractional (decimal) value and press S.
5. Select a unit to convert from, and press S.
result.
Using the Notepad
To delete saved notes:
Calendar/Tools
6. Select a unit to convert to, and press S for the
1. Press Menu > Settings/Tools > Tools > Notepad.
2. Select a note and press S.
3. Press Options > Delete > Yes (left softkey).
Your phone comes with a notepad that you can use to
compose and store reminders and notes to help keep
you organized.
To compose a note:
1. Press Menu > Settings/Tools > Tools > Notepad >
Add New Note.
2. Enter the note title and press S.
3. Type your note using the keypad and press Save
(left softkey). (See “Entering Text” on page 29.)
To read a saved note:
1. Press Menu > Settings/Tools > Tools > Notepad.
2. Select a note and press S.
Section 2G. Calendar and Tools
75
Section 2H
Voice Services
⽧
Using Automatic Speech Recognition (ASR) (page 76)
⽧
Setting Up ASR (page 78)
⽧
Working With ASR (page 80)
⽧
Managing Voice Memos (page 82)
Your phone’s Voice Services lets you place calls and using your
voice, store voice reminders, and record memos right on your
phone. This section includes easy-to-follow instructions
for using automatic speech recognition and managing
voice memos.
Using Automatic Speech
Recognition (ASR)
You can use your phone’s built-in automatic speech
recognition (ASR) software to dial a phone number in
your Contacts or to launch phone functions. All you
have to do is to talk into the phone, and ASR will
recognize your voice and complete tasks by itself.
Calling Contacts Entries
1. Press and hold N.
2. Say “Call” and then say the name and label for the
number you wish to call. For example, say “Call
John Mobile.” The phone dials the number stored
for the contact “John” with the label “Mobile.”
If the location recognized or the name does not have a
number stored in Contacts, your phone will play the
message “No match found,” and then return you to the
previous screen.
If a name has only a single number, or if you know the
name but are not sure which number to call, say “Call”
followed by the name only. For example, say “Call John.”
76
Section 2H. Voice Services
If there are multiple numbers stored for the contact, the
phone prompts you with “Please Choose?” and displays
a list of options. You can select an option by saying it or
by using your keypad.
Calling Phone Numbers (Digit Dialing)
1. Press and hold N.
2. Say “Call” and then say a valid string of digits to be
dialed, for example, say “Call 555 555 5555.”
3. If the correct number is repeated, say “Yes” to dial
the number.
Speak naturally and clearly and remember to speak
one digit at a time—1-800 should be pronounced “One
Eight Zero Zero.”
Send an SMS Voice Message
1. Press and hold N.
2. Say “Send Voice SMS” followed by the name (if the
3. Record your SMS Voice message, attach a
signature, and then press Done (left softkey). (See
“Using SMS Voice Messaging” on page 120.)
4. Press Send (left softkey).
If you are sending the SMS Voice message to a
recipient listed in Contacts, then you have the option of
mentioning the type of number. For example, say “Send
Voice SMS John Mobile.”
䊳
If you say “Send Voice SMS” without specifying a
recipient or a number, your phone prompts you for
this information.
Note
You cannot send SMS Voice messages to
Distribution Lists using ASR.
Send a Text Message
To launch Text Messaging and address a message:
1. Press and hold N.
2. Say “Send Text” followed by the name (if the
recipient is saved to Contacts) or the number.
recipient is saved to Contacts) or the number.
Section 2H. Voice Services
77
Voice Services
If the name is recognized and there is only one number
for the name, your phone immediately places the call.
3. Use your keypad to enter the message and then
press Send (left softkey). (See “Using SMS Text
Messaging” on page 118.)
If you do not specify the type of number and there are
multiple numbers for the name, ASR chooses the
mobile number by default.
If you say “Send Text” without specifying a recipient or a
number, your phone prompts you for this information.
Note
You cannot send SMS Text messages to Distribution
Lists using ASR.
Send Picture Mail
1. Press and hold N.
2. Say “Send Picture” followed by the name stored in
Contacts and, optionally, the type of number you
want to send it to. For example, say “Send Picture
John Smith Work.”
3. Use your keypad to enter the message and then
press Send (left softkey).
If you do not specify the type of number and there are
multiple numbers for the name, Voice Recognition
chooses the mobile number by default.
78
Section 2H. Voice Services
If you say “Send Picture” without specifying a recipient or
a number, your phone prompts you for this information.
Note
You cannot send Picture Mail to Distribution Lists
using ASR.
Setting Up ASR
You can customize your phone’s Voice Recognition
feature so that it works for you, the way you want it to.
Adapting Digit Dialing
Some users with heavy accents or distinctive voices
find it difficult to use Digit Dialing.
The Adapt Voice feature allows ASR to recognize the
way specific persons say digits. Adaptation involves
recording several digit sequences to teach ASR to
recognize your voice. The adaptation process takes
about three minutes.
After using Adapt Voice, your phone will be customized
to your voice. Other people will not be able to use Digit
Dialing on your phone unless they reset the phone to
factory defaults.
If your phone recognizes digits with an acceptable
level of accuracy, you will find no additional benefit
from using Adapt Voice.
To adapt ASR to your voice:
1. Press and hold N.
Customizing Audio Prompts
You can customize the way your phone reads prompts
to you. This allows you to quickly cycle through
prompts and commands that you are familiar with.
Note
2. Press Settings (right softkey) > Adaptation > Adapt
Voice.
To turn audio prompts on or off:
3. Follow the prompts to complete the adaptation.
Tips for adapting your voice:
䢇 Adapt digits in a quiet place.
䢇 Make sure you wait for the beep before speaking.
䢇 Speak clearly, but say each digit sequence naturally.
If you make a mistake while recording a sequence of
digits, or if an unexpected noise spoils the recording,
you can say or select No when the prompt asks if the
recording was OK. You will then be prompted to
rerecord the sequence.
Note
Only experienced users should turn off audio
prompts altogether.
To reset Digit Dialing to its factory settings, press and
release the smart key and then press Settings (left
softkey) > Select Digit Dialing > Reset Digits.
1. Press and hold N.
2. Press Settings (right softkey) > Modes and select an
option.
䡲
Expert Mode to turn on or off all audio prompts.
䡲
Prompt Mode to have your phone provide audio
prompts for the steps required once a menu item
has been selected.
䡲 Readout Mode to have your phone provide audio
prompts for menu items as they are selected, and
for the steps required once a menu item has
been selected.
Section 2H. Voice Services
79
Voice Services
Note
Working With ASR
You can use ASR to easily perform tasks with your
phone. You can look up entries stored in your Contacts,
open applications or menus, and view or hear status
information.
Lookup a Contacts Entry
You can look and display any Contacts entry by saying
“Lookup” followed by the name.
1. Press and hold N.
2. Say “Lookup” and then the name of the entry. (Your
phone displays the Contacts entry.)
Note
80
If you say only “Lookup,” your phone asks for the
name and displays a Contacts entry list.
Section 2H. Voice Services
Launch an Application
Open an application or access a menu by saying “Go
To” followed by the name of an application or a menu.
1. Press and hold N.
2. Say “Go To.” (Your phone displays a list of
applications and menus and prompts you to
choose one.)
—or—
Say “Go To” and then the name of the application
or menu.
Note
You can “Go To” the following applications:
Voicemail, Camera, Received Calls, Redial, and Voice
SMS Inbox.
Obtain information about your phone by saying
“Check” followed by the value you wish to check.
䢇
䢇
To see and hear status information:
1. Press the smart key.
Messages — plays back and displays how many new
voice mail messages, text messages, and picture
messages you have.
Missed Calls — plays back and displays how many
new missed calls you have.
Note
2. Say “Check.” (Your phone displays a list of valid
Voice Services
Check the Phone
You must say “More Options” one or more times to
display Time, Battery, Signal, Network, Volume, and
My Phone Number.
status indicators and prompts you to choose one.)
䢇
Status — plays back and displays the following:
Battery
䡲 Signal strength
䡲 Network coverage
䡲 Master volume setting
䡲 Number of missed calls
䡲 Number of new voice mail messages
䡲 Current time and date
䡲 Number of new SMS Voice messages
Voicemail — plays back and displays how many new
voice mail messages you have.
䡲
䢇
䢇
Time — plays back and displays the current time and
䢇
Signal Strength — plays back and displays current
䢇
Network — plays back and displays current network
date.
signal strength.
䢇
䢇
䢇
coverage.
Battery — plays back and displays the current level of
battery charge.
My Phone Number — plays back and displays your
phone number.
Volume — plays back and displays the current master
volume setting.
Section 2H. Voice Services
81
Managing Voice Memos
Playing Voice Memos
1. Press Menu > Settings/Tools > Tools > Voice Memo.
You can record brief memos to remind yourself of
important events, phone numbers, or grocery list items.
You can also record phone conversations.
3. Use the navigation keys to scroll to a recording.
Recording Voice Memos
4. Press S to play the Voice Memo.
1. Press Menu > Settings/Tools > Tools > Voice Memo.
2. Press S and begin recording after the prompt.
3. To end the recording, press Stop (left softkey). A
dialogue box will appear.
4. If you want to review the recording, press Review
(left softkey). Otherwise, press Cancel (right softkey).
To record a conversation during a phone call:
1. Make or answer the call.
2. Press Options (right softkey) > Voice Memo, and
press S.
To end the recording of your conversation:
䊳
82
Press Stop (left softkey).
Section 2H. Voice Services
2. Press View All (left softkey).
Tip
You can press Play All (left softkey) to play all Voice
Memos, or Options (right softkey) > Select Multiple
to play several Voice Memos consecutively.
1. Press Menu > Settings/Tools > Tools > Voice Memo.
2. Press Settings (right softkey).
3. Scroll to Recording Length, and press S.
䡲
Select a maximum length of 10 Seconds,
30 Seconds, 1 Minute, 5 Minutes, or 30 Minutes, and
press S.
4. Scroll to 10 Second Tone and press S. This tone
beeps every 10 seconds during your Voice
Record.
䡲 Select Enable or Disable and press S.
Using Other Voice Memo Options
Voice Services
Changing Voice Memo Settings
You can also rename your Voice Memo, use them as
ringers, or delete them.
1. Press Menu > Settings/Tools > Tools > Voice Memo.
2. Press View All (left softkey).
3. Use the navigation keys to scroll to the recording
you want to work with.
4. Press Options (right softkey) > Assign, Rename,
Copy To - MMC, Move To - MMC, Delete, Send, Properties,
Select Multiple, or Settings.
5. Scroll to Storage Location and press S.
䡲
Select In Phone or Memory Card and press S.
Section 2H. Voice Services
83
Section 2I
microSD Card
Using Your Phone’s microSD Card
and Adapter
Using the microSD Card
⽧
Using Your Phone’s microSD Card and Adapter (page 84)
⽧
Formatting the microSD Card (page 88)
Your phone lets you use a microSDTM card and an adapter to
expand the available memory space. This highly secure
digital card enables you to quickly and easily exchange
images, music, and voice data between SD-compatible
devices.
Your phone is equipped with a 256 MB microSD
(Secure Digital) memory card and its adapter to
expand the phone’s available memory space. It allows
you to store images, videos, music, and voice data in
your phone.
Inserting the microSD Card
1. With your phone powered off, remove the back
cover and then the battery. (See “Removing the
Battery” on page 18.)
84
Section 2I. microSD Card
4. Close the hinged door.
microSD Card
2. Open the hinged door on the microSD holder.
3. Gently lower the microSD card into the slot as
shown below.
Note
Be sure to use only recommended microSD cards
(64MB–8GB). Using non-recommended microSD
cards could cause data loss and damage your
phone.
Section 2I. microSD Card
85
Removing the microSD Card
1. With your phone powered off, remove the back
cover and then the battery.
2. Gently remove the microSD card from the opening.
3. Replace the battery and back cover.
Note
Do not bend or scratch your memory card. Keep it
away from static electricity, water, and dirt.
The microSD card and its adapter can be easily
damaged by improper operation. Please be careful
when inserting, removing, or handling them.
Using the microSD Adapter
The supplied microSD adapter allows microSD cards
to be used in SD-compatible devices. Before using,
you will need to insert the microSD card into the
microSD adapter.
To insert the microSD card into the microSD adapter:
䊳
With the label side of the microSD card facing up,
insert the card into the supplied microSD adapter,
and gently slide the card until it is fully inserted.
To remove the microSD card from the microSD adapter:
䊳
Hold the front edge of the microSD card, and
gently pull outward to remove it from the adapter.
To transfer data from your microSD card to your computer:
1. Insert the microSD card into the microSD adapter
as previously explained.
2. Insert the microSD adapter into the appropriate slot
of your SD-compatible computer.
3. Select the files you want to copy from the card and
drag them to the appropriate folder displayed on
86
Section 2I. microSD Card
Note
4. When you are finished, remove the microSD
adapter from your computer, and then remove the
microSD card from the adapter and reinsert the
card into your phone.
Note
DO NOT use your computer to change or edit folder
or file names on the microSD.
To create a folder on your microSD card in which to place
music files:
䊳
DO NOT turn off or restart your computer, or put it
into standby mode, while using a mass storage
device. Doing so will result in loss or damage of data.
If you connect a mass storage device to a peripheral
device, your device may not work properly.
Copying Music to the microSD Card to Play on
Your Phone
䊳
Use the microSD adapter or an optional USB
connection to transfer compatible music files from
your computer to your phone’s microSD card. MP3
or M4A (ACC) music files are compatible with your
phone.
Not all MP3 or M4A (ACC) files that you might place
on your microSD card using the microSD adapter
can be played on your phone. The file’s Digital Rights
Management (DRM) settings may prohibit them from
being played.
microSD Card
your computer. (Consult your operating system
documentation for further details.)
With a formatted microSD card in your phone,
access the Sprint Music Store. A folder called
“Music” is created on your microSD card. You only
need to do this once to create this folder.
After the “Music” folder has been created, use the
microSD card adapter to transfer music files from your
computer to the “Music” folder on your microSD card.
To play the music files you placed in the “Music” folder on
the microSD card:
䊳
Access the Sprint Music Store. If the music files are
compatible with your phone, you can play them
like music files you have purchased and
downloaded from the Sprint Music Store.
Section 2I. microSD Card
87
Formatting the microSD Card
Your phone automatically formats your microSD card.
However, if you cannot save files on your microSD, you
may need to format the card yourself.
To format your microSD card:
1. Insert the microSD card. See “Inserting the
microSD Card” on page 84.
2. Press Menu > Settings/Tools > Tools > File Manager.
3. Highlight Format Memory Card and press S.
(A warning message will be displayed.).
䊳
88
If you are sure you wish to remove all the files from
your microSD card, press Format (left softkey).
Section 2I. microSD Card
Taking Pictures
Camera
⽧
Taking Pictures (page 89)
Taking pictures with your phone’s built-in camera is as
simple as choosing a subject, pointing the lens, and
pressing a button. You can activate the phone’s
camera mode whether the phone is open or closed.
⽧
Recording Videos (page 93)
To take a picture with your phone open:
⽧
Storing Pictures and Videos (page 96)
⽧
Sending Sprint Picture Mail (page 99)
⽧
Managing Sprint Picture Mail (page 101)
Your phone’s built-in camera gives you the ability to take fullcolor digital pictures, view your pictures using the phone’s
display, and instantly send them to family and friends. It’s fun,
and it’s easy to use as a traditional point-and-click
camera. Just take a picture, view it on your phone’s
display, and send it from your phone to up to 16
people.
1. Press S > Pictures > Camera.
– or –
You can also activate the camera by pressing and
holding the camera button.
2. Using the display screen as a viewfinder, aim the
camera lens at your subject.
Press S. (The picture will automatically be saved
in the In Camera folder.)
䡲
3. To take another picture, press =.
4. Press Options (right softkey) for more options:
䡲
Send to send your picture. (See page 102 for
details.)
Section 2J. Camera
89
Camera
Section 2J
䡲
Upload to upload the picture to the Sprint Picture
Mail Web site (www.sprint.com/picturemail).
䡲
Screensaver – picture will display on your screen
䡲
Assign to assign the picture to a Screensaver, Call
with ID, etc.
䡲
External LCD – picture will display on your external
䡲
Review/Send Media to go to the In Phone folder or
䡲
Picture ID – picture will be associated with a
䡲
Call with ID – picture will display during incoming
䡲
Call without ID – picture will display during
microSD folder (if available) to review and send
your saved pictures.
䡲 Order Prints to order prints of the pictures you
choose.
䡲 Post to Service to access available services. Select
Update to display the latest services.
䡲 Add Text Caption to add a caption to your pictures.
䡲 Delete to delete the picture you just took.
䡲 Take New Picture to return to camera mode to take
another picture.
䡲 Properties to view technical information about the
selected picture.
background.
screen.
Contacts entry.
calls with ID.
incoming calls without ID.
5. For pictures stored in your album, press, Pictures >
My Albums > Options and choose from the options
below.
䡲
in your Contacts.
– or –
After you take pictures press View All (left softkey),
highlight a picture, and press Assign (left softkey) to
assign the picture as one of the following:
90
Section 2J. Camera
Send
● To Contacts to transmit the picture to recipients
●
Bluetooth to send to a Bluetooth device.
●
To Services to send the picture to a variety of
services, using Sprint Picture Mail.
䡲
Play Videos allows you to play your stored videos.
To take a picture with the phone closed:
䊳
Push the camera button to put the phone into
camera mode. Push the camera button again to
take a photo.
Registering Your Sprint Picture Mail
Account
The first time you use any of the picture management
options involving the Sprint Picture Mail Web site, you
will be prompted to register your Sprint Picture Mail
account and establish a password through your phone.
This password will also allow you to sign in to the
Sprint Picture Mail Web site at www.sprint.com/picturemail
to access and manage your uploaded pictures and
albums.
1. Press S > Pictures > My Albums > Online Albums >
View Albums. (You will be prompted to register your
Picture Mail Account.)
Note
If your Sprint service plan does not include Sprint
Picture Mail, you will first be prompted to subscribe to
the service for an additional monthly charge.
2. Press Continue (left softkey).
3. From the Set Password screen, use your keypad to
enter a four-digit to 32-digit password and press
S. (You will be prompted to confirm your
password.)
Section 2J. Camera
91
Camera
Print to send the picture to a printing service,
using Sprint Picture Mail, or to a local Bluetooth
printer.
䡲 Manage to delete, upload, copy, move, select,
unselect, and rename pictures.
䡲 Slideshow to display the pictures in letterbox and
play a slide show.
䡲 Filter By to control which item are shown: Show All,
Pictures Only, or Videos Only.
䡲 Take New to take a new picture or video.
䡲 My Albums to jump to where you are managing
your pictures and videos.
䡲 Select Multiple to select more than one picture or
video.
䡲
Tip
Write down your Sprint Picture Mail password and
keep it in a secure place.
4. Please wait while the system creates your account.
Once you have received confirmation that your
account has been successfully registered, you may
upload and share pictures and access the Sprint
Picture Mail Web site.
Camera Mode Options
When the phone is in camera mode, press Options
(right softkey) to display additional camera options:
䢇 Self Timer to activate the camera’s timer. (See “Setting
the Self-timer” on page 92 for details.)
䢇 Fun Tools apply color effects or frames to your pictures
or set your camera to take multiple shots:
䡲 Color Effect to apply different color effects to the
picture: Off, Red, Green, Blue, Yellow, Monochrome,
Negative, or Sepia. (The default setting is Off.)
䡲 Apply Fun Frame to decorate your picture with a
digital frame. Your phone offers you an array of
choices (Aurora, Bleach, Cherry, Dragon, Equinox,
Flash, Glow, Snake, and Tiger).
䢇 Settings and then choose one of these features:
92
Section 2J. Camera
䡲
Brightness to set the amount of light in a picture.
White Balance to adjust your camera to these
lighting environments: Auto, Sunny, Cloudy,
Tungsten, Fluorescent, or Twilight. Choose Auto to
have your phone adjust white balance as needed.
䡲 Multiple Shots to take more than one picture in a
sequence.
䡲 Resolution: 1200x1600(2MP), 1024x1280(1.3MP),
480x640(VGA), 240x320(QVGA), or
120x160(QQVGA).
䡲 Quality to set the quality of the file: Economy, Normal,
or Fine.
䡲 Sounds to set the sound made when a picture is
taken.
䡲 Icons Display to show or hide your camera’s
indicators from the viewfinder.
䡲
Setting the Self-timer
1. From camera mode, press Options (right
softkey) > Self Timer.
2. Highlight the time delay you want to use (5, 10, or
15 Seconds) and press S. (The viewfinder displays
the self-timer countdown.)
䡲
picture.
Note
While the self-timer is active, all keys are disabled
except the camera button and Stop (left softkey).
Using the Zoom
This feature allows you to get closer to or farther away
from an object when you take its picture. You can
adjust the zoom from 1x to 8x.
To Use the Zoom
1. From camera mode, press the navigation key right
or left to adjust the zoom. (A slider is displayed.)
2. Press S. (The picture will automatically be saved
in the In Phone folder.)
Selecting Camera Settings
1. From camera mode, press Options > Settings.
2. Select an option and press S:
䡲
Brightness to adjust the brightness of the picture.
White Balance to select the white balance based on
your lighting conditions (Auto, Sunny, Cloudy,
Tungsten, Fluorescent, or Twilight).
Multiple Shots to take multiple shots at one time
(Off, 2 Shots, or 4 Shots).
䡲 Resolution to select a picture’s file size.
䡲 Quality to select the picture quality setting
(Economy, Normal, or Fine).
䡲 Sounds to set the sound made when a picture is
taken.
䡲 Icons Display to show or hide your camera’s
indicators from the viewfinder.
䡲
Recording Videos
In addition to taking pictures, you can also record, view,
and send videos to your friends and family with your
phone’s built-in video camera.
1. Press S > Pictures > Camcorder, to activate
camcorder mode. (Additional video options are
available through the Video Mode Options menu.
See “Video Mode Options” on page 94 for more
information.
Section 2J. Camera
93
Camera
3. Press S to begin the timer, and get ready for the
2. A screen will appear. Select a video mode.
䡲
Video Mail to record a 20-second clip that can be
sent using Sprint Picture Mail.
䡲 Long Video to take a video longer than 20
seconds. The length of the video is determined by
the available memory of the storage location,
either on the phone or on the installed microSD
card.
Note
Your phone will not display the Video Mode screen
unless a microSD card is installed.
3. Using the phone’s main display screen as a
viewfinder, aim the camera lens at your subject.
4. Press S to start recording.
䡲
䡲
Press Pause (left softkey) to pause recording.
Press Resume (left softkey) to resume recording.
5. Press Stop (right softkey) to finish recording before
the 30-second maximum. (The video will
automatically be saved in your designated storage
area.)
䡲 To shoot another video, press =.
94
Section 2J. Camera
Video Mode Options
After you shoot the video, press Options (right softkey)
to choose one of the following:
䢇 Send to send your video. (See page 102 for details.)
䢇 Assign to assign the video to a contact as a video
ringtone.
䢇 Upload to upload the video to the Sprint Picture Mail
Web site (www.sprint.com/picturemail).
䢇 Post to Service to access available services. Select
Update to display the latest services.
䢇 Mute to mute the video.
䢇 Delete to delete the video you just recorded.
䢇 Add Text Caption to add a caption to your video.
䢇 Take New Video to return to camcorder mode to record
another video.
䢇 Properties to view technical information about the
selected video.
䢇
Send
䡲
PictureMail to send the picture to a variety of
䡲
Via Bluetooth to send to a Bluetooth device.
services, using Sprint Picture Mail.
䢇
Play allows you to play the currently selected video.
䢇
Play Videos allows you to play your stored videos.
䢇
Print to send the picture to a printing service, using
Sprint Picture Mail, or to a local Bluetooth printer.
Manage to delete, upload, copy, move, select,
unselect, and rename pictures.
Slideshow to display the pictures in letterbox and play
a slide show.
Filter By to control which item are shown: Show All,
Pictures Only, or Videos Only.
Take New allows you to take another picture or video.
My Albums to return to the main My Albums menu.
Select Multiple allows you to select more than one
picture or video.
䢇
䢇
䢇
䢇
䢇
䢇
Selecting Video Settings
Your phone’s camcorder has many features that help
you shoot professional-looking videos quickly and
easily.
Note
Camera
You may also press View All (left softkey) and then press
Options (right softkey) to choose from the following
options:
Not all options will be available for all videos or from
all menus.
When the phone is in camcorder mode, press Options
(right softkey) to access these features. They work as
described in “Camera Mode Options” on page 92.
䢇 Self Timer to begin a timer that delays the start of the
video shoot.
䢇 Color Effect to adjust color hues within your video.
䢇
Settings
䡲 Brightness to set the amount of light in a picture.
White Balance to adjust your camera to these
lighting environments: Auto, Sunny, Cloudy, Tungsten,
Fluorescent, or Twilight. Choose Auto to have your
phone adjust white balance as needed.
䡲 Video Mode to change between night and auto
settings.
䡲 Resolution to select a video’s file size.
䡲
Section 2J. Camera
95
䡲
Cue Sound to turn sound on or off.
䡲
Icons Display to show or hide your camcorder’s
indicators from the viewfinder.
My Album
After you shoot a video, it is automatically saved in the
In Phone folder or Memory Card folder of My Album. From
the In Phone folder or Memory Card folder, you can play
your videos, upload them your Sprint Online Album,
delete videos, and access additional options.
Playing Video Clips Stored in
Your microSD card
You can also play video clips stored in you microSD
card. These can be shot by you and stored in your
microSD card as well videos shared with you by others.
To play a video clip stored in your microSD card:
1. Press S > Pictures > My Albums > Memory Card.
2. Highlight a stored video.
To view the videos stored in My Album:
1. Press S > Pictures > My Albums > In Phone or Memory
Card.
3. Press Options (right softkey) > Play.
Storing Pictures and Videos
2. Use your navigation keys to scroll through the
video thumbnails.
My Video Options
When you are viewing videos, you can customize both
the video and the actual viewing experience.
For details on your options, see “Sending Sprint Picture
Mail” on page 99.
96
Section 2J. Camera
Your phone’s picture and video storage area is called
My Albums. There are three types of folders in
My Albums:
䢇
䢇
䢇
In Phone
In microSD
Online Albums
1. Press S > Pictures > Settings
2. Highlight Auto Save to and press S.
3. Select Phone Memory, Memory Card, or Switch w/Card.
(Switch w/Card stores pictures to the In Phone folder
if no microSD card is installed.)
microSD Picture and Video Folders
You can save pictures and videos directly to the
microSD card using your phone’s pictures and videos
settings.
To review your stored pictures and videos in the microSD:
1. Press S > Pictures > My Albums > Memory Card.
2. Use your navigation key to scroll through and view
In Phone Folder
Your phone’s internal storage area is called the In
Phone folder. From the In Phone folder, you can view all
the pictures and videos you have stored there, send
items to the Sprint Picture Mail Web site
(www.sprint.com/picturemail), delete files, and access
additional options.
To review your stored pictures and videos in the In Phone
folder:
saved pictures and videos.
In Phone Folder and microSD Card
Options
When you are viewing the In Phone folder or the
microSD card folders, press Options (right softkey) to
display the following options:
䢇
Send
䢇
To Contacts to transmit the picture to recipients in
your Contacts.
䡲 Bluetooth to send to a Bluetooth device.
䡲 To Services to send the picture to a variety of
services, using Sprint Picture Mail.
Play Videos allows you to play your stored videos.
䡲
1. Press S > Pictures > My Albums > In Phone.
2. Use your navigation key to view and scroll through
the pictures and videos.
Section 2J. Camera
97
Camera
Setting Storage Options
䢇
䢇
䢇
䢇
䢇
98
Print to send the picture to a printing service, using
Sprint Picture Mail, or to a local Bluetooth printer.
Manage to delete, upload, copy, move, select,
unselect, and rename pictures.
䡲 Delete to erase the selected picture.
䡲 Upload to upload files from My Album to the Sprint
Picture Mail Web site (www.sprint.com/picturemail).
Depending on your settings, you may be
prompted to accept a data connection.
䡲 Copy To Card/Copy to Phone to copy the selected
picture to another location.
䡲 Move to Card/Move to Phone to move the selected
picture to another location.
䡲 Rename to assign a different name to the picture.
Use your keypad to enter the new name.
䡲 Properties to view technical information about the
selected picture.
Slideshow to display the pictures in letterbox and play
a slide show.
Filter By to control which item are shown: Show All,
Pictures Only, or Videos Only.
Take New
䡲 Pictures
Section 2J. Camera
䢇
䡲 Videos
My Albums to return to the main My Albums menu.
䢇
Select Multiple allows you to select more than one
picture or video.
Storing Pictures in Your microSD Card
Storing pictures in your microSD card frees up your
phone’s internal memory and allows you to transfer
photo files to other SD-compatible devices.
To save a picture to the microSD card:
1. Press S > Pictures > My Albums > In Phone.
2. Highlight a picture you wish to save to the microSD
card and then press S. A check mark appears on
next to the picture.
3. Press Options (right softkey) > Manage > Move To Card
and then press S.
Storing Videos in Your microSD Card
Storing videos in your microSD card frees up memory
in My Album and allows you to transfer video files to
other SD-compatible devices.
To save a video to the microSD card:
To send pictures or videos from My Albums:
2. Highlight a video you wish to save to the microSD
card and then press S. A checkmark appears on
the lower right corner of the thumbnail.
3. Press Options (right softkey) > Manage >
Move To Card > SD card and then press
S.
Sending Sprint Picture Mail
Once you have taken a picture or a video, you can use
the messaging capabilities of your phone to instantly
share it with family and friends. You can send pictures
or videos to up to 16 people at a time using their email
addresses or their phone numbers. Each message can
contain up to 28 pictures or two videos.
Sending Pictures and Videos
From My Albums
You can send pictures and videos directly from My
Albums.
1. Press S > Pictures > My Albums > In Phone or
Memory Card.
Camera
1. Press S > Pictures > My Albums > In Phone.
2. Highlight a picture or video you wish to send.
3. Press Options (right softkey) > Send > To Contacts
and press S.
4. Add recipients for the message and press Next (left
softkey).
To enter a recipient directly, highlight the Add
Mobile # field and enter a wireless phone number,
or highlight the Add Email field and add an email
address, and press Done (left softkey).
䡲 To add a recipient from Contacts, select Add from
Contacts, select the desired contact(s), and press
Done (left softkey).
䡲 To add a recently used recipient, select Add
Recent Recipients, select the desired contact(s),
and press Done (left softkey).
䡲
5. Select the desired options to include a text
message or a voice recording, or to set the
message priority.
Section 2J. Camera
99
6. Confirm your recipients, message, voice recording,
䡲
and picture or video.
7. Press Send (left softkey) to send your picture mail.
Note
The first time you send Sprint Picture Mail, you will be
prompted to establish an account and password.
Sending Pictures and Videos
From Messaging
To add a recently used recipient, select Add Recent
Recipients, select the desired contact(s), and press
Done (left softkey).
3. Add pictures or videos to your message.
To add an existing picture or video, select In
Phone, Memory Card, or Online Albums, select the
desired files, and press Next (left softkey).
䡲 To add a new picture or video, select Take New
Picture or Take New Video, capture the new picture
or video, and press Accept (left softkey).
䡲
You can also send pictures and videos from your
Messaging menu, using the Picture Mail application.
4. If desired, add a subject and a text message.
To send pictures and videos from the Messaging menu:
5. When you have finished, press Send (left softkey) to
1. Press S > Messaging > Send Message > Picture Mail.
2. Add up to 16 recipients for the message and press
Next (left softkey).
To enter a recipient directly, highlight the Add
Mobile # field and enter a wireless phone number,
or highlight the Add Email field, add an email
address, and press Done (left softkey).
䡲 To add a recipient from Contacts, select Add from
Contacts, select the desired contact(s), and press
Done (left softkey).
䡲
100
Section 2J. Camera
send the message.
Note
You can attach the entire album or any media online
to send a Picture Mail message to any recipients
from the phone.
Using the Sprint Picture Mail Web Site
Once you have uploaded pictures or videos to your
online Picture Mail account at www.sprint.com/picturemail
(see“In Phone Folder and microSD Card Options” on
page 97), you can use your computer to manage your
pictures. From the Sprint Picture Mail Web site, you can
share pictures, edit album titles, add captions, and
organize images. You can even send your pictures to
be printed at participating retail locations.
Managing Online Pictures and Videos
from Your Phone
Use your phone to manage, edit, or share pictures you
have uploaded to the Sprint Picture Mail Web site at
www.sprint.com/picturemail. (See “In Phone Folder and
microSD Card Options” on page 97 for information
about uploading.)
Camera
Managing Sprint Picture Mail
To view your online pictures from your phone:
1. Press S > Pictures > My Albums > Online Albums.
(Depending on your settings you may be
prompted to accept a data connection.) (The
Uploads folder and your albums are displayed.)
You will also have access to picture management tools
to improve and customize your pictures. You’ll be able
to lighten, darken, crop, add antique effects, add comic
bubbles and cartoon effects, and use other features to
transform your pictures.
2. Select Uploads or an album title and press OK to
To access the Sprint Picture Mail Web site:
3. Select a picture and press Options (right softkey) to
display. (Thumbnail pictures, up to nine per screen,
are displayed.)
display your online picture options.
1. From your computer’s Internet connection, go to
www.sprint.com/picturemail.
2. Enter your phone number and Sprint Picture Mail
password to register. (See “Registering Your Sprint
Picture Mail Account” on page 91.)
Section 2J. Camera
101
Uploading Pictures
Sending Online Sprint Picture Mail
To upload pictures or videos directly from your phone:
To send pictures using the online Address Book:
1. Press S > Pictures > My Albums > In Phone or
Memory Card.
2. Select the pictures or videos you want to upload
and press Options (right softkey) > Manage > Upload.
3. After your phone connects to the Picture Mail site,
select an album for your uploaded pictures or
videos and press Upload (left softkey).
4. To view an album, highlight it and press S.
To upload the video you just shot to the Sprint Picture
Mail Web site (www.sprint.com/picturemail). Depending
on your settings, you may be prompted to accept a
data connection.
1. From the online Sprint Picture Mail display at
www.sprint.com/picturemail, select a picture and
press Send (left softkey). (see “Managing Online
Pictures and Videos from Your Phone” on page
101.)
2. Select Recipients > Online Addr. Book.
3. Select a recipient or recipients from your Online
Address Book and press S.
4. Press Done (left softkey) when you have finished
selecting recipients.
5. Press Next (left softkey).
6. To include a text message, highlight the box under
Text Message and press S.
7. Confirm your recipients and attached data.
8. Press Send (left softkey) to send the Sprint Picture
Mail.
102
Section 2J. Camera
1. From the online albums display, select a picture or
4. To select an option, highlight it and press S.
䡲
Copy/Move to copy and move pictures to a
䡲
Create Album to create a new online album.
䡲
Go to Album List to view your list of albums.
selected album.
video and press Send (left softkey).
2. To complete and send the message, follow steps
4—8 above.
Working With Pictures Stored Online
You can manage the pictures you have uploaded to
Sprint Picture Mail from your phone and online. You
can create, view, and edit albums, download pictures to
your phone, and share your albums.
Managing Pictures
To manage your pictures from your phone:
1. Press S > Pictures > My Albums > Online Albums.
2. Select an album to display and press S.
3. Select a picture and press Options (right softkey) to
display your options.
Camera
To send pictures and videos from the online pictures menu:
Delete or Delete All to delete the selected picture or
all pictures from the current album.
䡲 Unselect, Select All, or Unselect All to change your
current selection.
䡲
Downloading Pictures and Videos to Your Phone
To download pictures and videos from the Sprint Picture
Mail Web site:
1. Press S > Web.
2. Press Options (right softkey) > Go To Web Address.
3. Use your keypad to enter www.sprint.com/picturemail
and press Go (left softkey).
4. Enter your phone number and password.
5. Select an album and display a picture or video. (To
display additional pictures or videos, highlight Next,
and then press S.)
Section 2J. Camera
103
6. Select Download and press S. (The selected item
will download and be placed in My Albums.)
Sharing Albums
To send an album from the Sprint Picture Mail Web site:
1. From the Picture Mail Web site (see steps 1-4
under “Downloading Pictures and Videos to Your
Phone”), select an album, scroll to Album Options,
and press S.
2. Select Share Album: “<name>”.
3. Enter a recipient from your Address Book, or enter
an email address or wireless phone number.
4. If desired, enter a message.
5. Select Send and press S to send the album.
Note
104
For more information on using Sprint Picture Mail,
visit www.sprint.com/picturemail.
Section 2J. Camera
Turning Bluetooth On and Off
Bluetooth
By default, your device’s Bluetooth feature is turned off.
Turning Bluetooth on makes your phone “discoverable”
by other in-range Bluetooth devices.
⽧
Turning Bluetooth On and Off (page 105)
⽧
Using the Bluetooth Settings Menu (page 106)
⽧
Bluetooth Profiles (page 107)
⽧
Pairing Bluetooth Devices (page 108)
⽧
Transferring Files Between Your Phone and
Your Computer (page 109)
Your phone features built-in Bluetooth technology, allowing you
to share information more easily than ever before. Bluetooth is
a short-range communications technology that allows
you to connect wirelessly to a number of Bluetooth
devices, such as headsets and hands-free car kits, and
Bluetooth-enabled handhelds, computers, printers, and
wireless phones. The Bluetooth communication range
is usually up to approximately 30 feet.
Bluetooth
Section 2K
To turn Bluetooth on:
1. Press Menu > Tools/Settings > Tools > Bluetooth >
Bluetooth Power.
– or –
Press Menu > Tools/Settings > Settings > Bluetooth >
Bluetooth Power.
2. Select On and press Done (left softkey) to enable
Bluetooth.
To turn Bluetooth off:
1. Press Menu > Tools/Settings > Tools > Bluetooth >
Bluetooth Power.
– or –
Press Menu > Tools/Settings > Settings > Bluetooth >
Bluetooth Power.
Section 2K. Bluetooth
105
2. Select Off and press Done (left softkey) to disable
Bluetooth.
Bluetooth Status Indicators
The following icons show your Bluetooth connection
status at a glance:
䢇
— Bluetooth is connected.
䢇
— (steady) Bluetooth is active.
䢇
— (flashing) phone is in discovery mode.
Using the Bluetooth Settings Menu
The Bluetooth Settings menu allows you to set up many
of the characteristics of your phone’s Bluetooth service,
including:
䢇 Entering or changing the name your phone uses for
Bluetooth communication
䢇 Setting your phone’s visibility (or “discoverability”) for
other Bluetooth devices
䢇 Displaying your phone’s Bluetooth address
106
Section 2K. Bluetooth
To access the Bluetooth Settings menu:
1. Press Menu > Settings/Tools > Settings > Bluetooth.
2. Set your Bluetooth options.
Select Bluetooth Power to turn Bluetooth on or off.
Select Rename Motorola VE20 to name or rename
your phone for Bluetooth.
䡲 Select Set Discoverable to specify when your
phone should be discoverable.
䡲 Select Set Exchange Folder to choose which folder
(In Phone or Memory Card) is used by Bluetooth
devices.
䡲 Select Set Voice Priority to select which device
(Answering Device, Phone, or Hands-Free) will have
voice priority.
䡲
䡲
All of the Bluetooth settings you configure are stored in
your phone’s Bluetooth user profile. You can use
different profiles for specific Bluetooth functions.
䢇
䢇
HSP: Headset Profile – This profile functions as a
wireless ear jack. When an incoming call is received,
the ringer can be heard through the headset instead
of through the phone. The call can then be received
by pushing a button. While using the phone, you can
use the headset instead of the phone by pushing a
button on the headset, the same as inserting a jack
into the phone. Increase or decrease the volume by
using the volume key on the side of the phone.
HFP: Hands-Free Profile – This profile functions as a
wireless car kit. Incoming calls ring to the hands-free
headset or device. Calls can be received by pressing
a button on the headset or device. For dialing, four
functions are supported: recent call dial, voice dial,
speed dial, and number dial. Increase or decrease
the volume by using the volume key on the side of
the phone.
䢇
䢇
䢇
䢇
䢇
䢇
DUN: Dial-Up Network Profile – This profile functions as a
wireless data cable, connecting a computer or PDA
to a network through your phone.
OPP: ObjectPush Profile – This profile uses the Generic
Object Exchange profile services to send data
objects between devices and can be used to
exchange objects like music files, pictures, calendar
(vCal) and business cards (vCard).
FTP: File Transfer Profile – This profile allows you to
transfer files to or from other Bluetooth-enabled
devices.
BPP: Basic Printing Profile – This profile enables simpler
printing from your phone to a Bluetooth-enabled
printer.
A2DP: Advanced Audio Distribution Profile – This profile
allows you to transmit high quality stereo music from
your phone to other compatible accessories
including Bluetooth stereo headsets.
AVRCP: Audio/Video Remote Control Profile – This profile
enables your phone to remotely control compatible
accessories including Bluetooth stereo headsets.
You can play, pause, stop, forward, reverse, fast
forward, or rewind from a headset. (Playback
functions may vary among Bluetooth accessories.)
Section 2K. Bluetooth
Bluetooth
Bluetooth Profiles
107
䢇
PBAP: Phone Book Access Profile – This profile enables
exchange of Contacts information between devices.
It is typically used between a car kit and a mobile
phone to allow the car kit to display the name of the
incoming caller.
Pairing Bluetooth Devices
3. Highlight a device and press S.
4. Enter the passkey and press S.
Note
Due to different specifications and features of other
Bluetooth-compatible devices, display and
operations may be different, and functions such as
transfer or exchange may not be possible with all
Bluetooth-compatible devices.
Paired Devices
Waiting for Pairing
The Bluetooth pairing process allows you to establish
trusted connections between your phone and another
Bluetooth device. When devices are paired, a passkey
is shared between devices, allowing for fast, secure
connections while bypassing the discovery and
authentication process
If you are going to be using a Dial-Up Network (DUN)
profile to pair with a computer or PDA, you will need to
allow the other device to initiate pairing with your
phone.
To pair your phone with another Bluetooth device:
1. Press Menu > Settings/Tools > Tools > Bluetooth > Add
New Device.
2. Select the device type (Hands Free, All, Computer,
PDA, Phone, or Printer) and press Continue (left
softkey) or S. (Your phone will display a list of
discovered in-range Bluetooth devices.)
108
Section 2K. Bluetooth
To allow your phone to be paired with a computer or PDA:
1. Press Menu > Settings/Tools > Settings > Bluetooth >
Set Discoverable.
2. Select Always and press Done (left softkey).
3. You will then need to search for your phone from
your computer or PDA.
PDA, and on you phone to enter your passkey.
Tip
The passkey is typically 0000.
Transferring Files Between Your
Phone and Your Computer
You can transfer files such as music, pictures, and
video between your phone and a Bluetooth-enabled
computer or similar device. You do this using the File
Transfer Profile (FTP) in your phone and the Bluetooth
FTP client software found in most Bluetooth-enabled
computers. No external FTP client is necessary.
The types of files you can transfer in this way are stored
in the following locations:
䢇 In the phone’s memory:
䡲 For music, the audio folder.
䡲 For pictures, the incamera folder.
䡲 For video, the incamcorder folder.
䢇 On the microSD card:
䡲 For music, the Music folder or Media folder.
䡲 For pictures, the DCIM folder.
䡲 For video, the DCIM folder.
Bluetooth
4. Follow the onscreen prompts on you computer or
Before transferring files, your phone must be paired
with a computer. (For information on pairing, see
“Pairing Bluetooth Devices” on page 108.) After pairing,
you can browse and transfer folders and files between
your computer and your phone’s internal memory or
the microSD card inserted in your phone.
Section 2K. Bluetooth
109
Section 3
Sprint Service
Section 3A
Using Voicemail
Sprint Service Features:
The Basics
Setting Up Your Voicemail
All unanswered calls to your phone are automatically
transferred to your voicemail, even if your phone is in
use or turned off. Therefore, you will want to set up your
Sprint Voicemail and personal greeting as soon as
your phone is activated.
⽧
Using Voicemail (page 112)
⽧
Using SMS Text Messaging (page 118)
⽧
Using SMS Voice Messaging (page 120)
1. Press and hold 1.
⽧
Using Caller ID (page 121)
2. Follow the system prompts to:
⽧
Responding to Call Waiting (page 121)
⽧
Making a Three-Way Call (page 122)
⽧
Using Call Forwarding (page 123)
Now that you’ve explored your phone’s fundamentals, it’s
time to learn about the calling features that enhance your
Sprint service. This section outlines your basic Sprint
service features.
112
Section 3A. Sprint Service Features: The Basics
䡲
䡲
䡲
Create your passcode.
Record your name announcement.
Record your greeting.
Choose whether to activate One-Touch Message
Access (a feature that lets you access messages
simply by pressing and holding 1, bypassing the
need for you to enter your passcode).
Voicemail Passcode
If you are concerned about unauthorized access to
your voicemail account, Sprint recommends that you
enable your voicemail passcode. (Do not activate
One-Touch Message Access.)
Note
Voicemail Notification
There are several ways your phone alerts you to a new
message:
䢇 By displaying a message on the screen.
䢇 By sounding the assigned ringer type.
䢇 By displaying
at the top of your screen.
New Voicemail Message Alerts
When you receive a new voice message, your phone
alerts you and prompts you to call your voicemail.
To call your voicemail:
䊳
Press and hold 1.
When you are roaming off the network, you may not
receive notification of new voicemail messages. It is
recommended that you periodically check your
voicemail by dialing 1 + area code + your wireless
phone number. When your voicemail answers, press
* and enter your passcode. You will be charged
roaming rates when accessing voicemail while
roaming off the Sprint National Network.
Sprint Service
Note
Your phone accepts messages even when it is
turned off. However, you are only notified of new
messages when your phone is turned on and you
are in a Sprint service area.
Sending an Incoming Call to Voicemail
䊳
Press Ignore (right softkey).
Retrieving Your Voicemail Messages
You can review your messages directly from your
wireless phone or from any other touch-tone phone. To
dial from your wireless phone, you can either speed
dial your voicemail or use the menu keys.
Section 3A. Sprint Service Features: The Basics
113
Using One-Touch Message Access
䊳
Press and hold 1. (Your phone will dial your
voicemail box.)
Using the Menu Keys on Your Phone to Access
Your Messages.
䊳
Press Menu > Messaging > Voicemail > Call Voicemail.
Note
You are charged for airtime minutes when you are
accessing your voicemail from your phone.
Using Another Phone to Access Messages
1. Dial your wireless phone number.
2. When your voicemail answers, press *.
3. Enter your passcode.
Tip
114
When you call into voicemail, you first hear the
header information (date, time, and sender
information) for the message. To skip directly to the
message, press 4 during the header.
Section 3A. Sprint Service Features: The Basics
Voicemail Key Guide
Here’s a quick guide to your keypad functions while
listening to voicemail messages. For further details and
menu options, see “Voicemail Menu Key” on page 117.
1
2
3
Date/Time
Send Reply
Advance
4
5
6
Replay
Rewind
Forward
7
8
9
Erase
Return Call
Save
*
0
#
Cancel
Help
Skip
1. Press and hold 1 to access your voicemail. (If
your voicemail box contains any new or saved
messages, press * to access the main voicemail
menu.)
Your phone offers several options for organizing and
accessing your voicemail.
Using Expert Mode
Using the Expert Mode setting for your personal
voicemail box helps you navigate through the
voicemail system more quickly by shortening the voice
prompts you hear at each level.
1. Press and hold 1 to access your voicemail. (If
your voicemail box contains any new or saved
messages, press * to access the main voicemail
menu.)
2. Press 3 to change your Personal Options,
following the system prompts.
3. Press 3 for Expert Mode.
4. Press 1 to turn Expert Mode on or off.
2. Press 3 to change your Personal Options,
following the system prompts.
3. Press 1 for Settings.
4. Press 5 for Group Distribution Lists.
5. Follow the voice prompts to create, edit, rename, or
delete group lists.
Sprint Callback
Return a call after listening to a message without
disconnecting from voicemail.
䊳
Press 8 after listening to a message. (Once the
call is complete, you’re returned to the voicemail
main menu.)
Setting Up Group Distribution Lists
Create up to 20 separate group lists, each with up to
20 customers.
Section 3A. Sprint Service Features: The Basics
115
Sprint Service
Voicemail Options
Voicemail-to-Voicemail Message
Record and send a voicemail message to other Sprint
Voicemail users.
1. From the main voicemail menu, press 2 to send
a message.
2. Follow the voice prompts to enter the phone
number.
3. Send your voicemail message.
Voicemail-to-Voicemail Message Reply
Reply to a voice message received from any other
Sprint Voicemail user.
1. After listening to a voicemail message, press 2.
2. Follow the voice prompts to record and send
your reply.
Voicemail-to-Voicemail Message Forwarding
Forward a voicemail message, except those marked
“Private,” to other Sprint Voicemail users.
1. After listening to a message, press 6.
116
Section 3A. Sprint Service Features: The Basics
2. Follow the voice prompts to enter the phone
number.
3. Follow the voice prompts to record your
introduction and forward the voice message
Voicemail-to-Voicemail Receipt Request
Request confirmation that your voice message has
been listened to when you send or forward messages
to, or reply to messages from other Sprint users.
1. After you have recorded a message, press 1 to
indicate that you are satisfied with the message
you recorded.
2. Press 4 to mark receipt requested.
3. Press 1 to send your voicemail message.
Voicemail Menu Key
When your phone is turned off or you are off the Sprint
National Network for an extended period, this greeting
can be played instead of your normal personal
greeting.
Following the prompts on the voicemail system, you
can use your keypad to navigate through the voicemail
menu. The following list outlines your phone’s
voicemail menu structure.
1. From the main voicemail menu, press 3 for
Personal Options.
2. Press 2 for greetings.
3. Press 3 to record an Extended Absence
Greeting.
Clearing the Message Icon
Your phone may temporarily continue to display the
message icon after you have checked your messages.
䊳
Press Menu > Messaging > Voicemail > Clear Icon.
1 Listen
1 Date and Time Information
2 Send a Reply Message
3 Advance a Few Seconds
4 Replay
5 Rewind a Few Seconds
6 Forward Message
7 Erase
8 Return This Call
9 Save
0 Options
# Skip to the Next Message
Section 3A. Sprint Service Features: The Basics
117
Sprint Service
Extended Absence Greeting
2 Send a Message
3 Personal Options
1 Settings
1 Skip Passcode
2 Autoplay
3 Play Back Date, Time, and Caller Info.
4 Change Passcode
5 Group Distribution Lists
6 Numeric Paging
* Return to Personal Options Menu
2 Greetings
1 Personal Greetings
2 Name Announcement
3 Extended Absence Greeting
* Return to Personal Options Menu
3 Expert Mode
8 Place a Call
* Exit
118
Section 3A. Sprint Service Features: The Basics
Using SMS Text Messaging
With SMS Text Messaging, you can send and receive
instant text messages between your wireless phone
and another messaging-ready phone. When you
receive a new message, it will automatically display on
your phone’s screen.
In addition, SMS Text Messaging includes a variety of
preset messages, such as “I’m running late, I’m on my
way,” that make composing messages fast and easy.
You can also customize your own preset messages (up
to 160 characters) from your phone.
Sending a Text Message
1. Press Menu > Messaging > Send Message > Text
Message.
2. Address the message to recipient by selecting
from Recent Recipients, Contacts, Add Mobile #, or
Add Email, and press Next (left softkey).
3. Compose your message.
4. Review your message and press Send (left softkey).
䡲
To use a preset message, press Options (right
softkey), select Insert Preset Msg, highlight your
desired message, and press S.
3. Review your message and press Send (left softkey).
(You may select additional messaging options by
pressing Options [right softkey] to set the callback
number or the message priority [Normal or Urgent].)
Accessing SMS Text Messages
Using Preset Messages
To read an SMS Text Message:
Preset messages make sending text messages to your
friends, family, and co-workers easier than ever.
䊳
When you receive a text message, it will be
displayed automatically on your phone’s screen.
Use your navigation key to scroll down and view
then entire message.
To reply to an SMS Text message:
1. While the message is open, press Reply (left
softkey).
2. Compose your reply or use the preset messages.
䡲
To type a message, use your keypad to enter your
message. Press Options (right softkey) to select a
character input mode. (See “Selecting a Text Input
Mode” on page 29.)
To add or edit preset messages:
1. Press Menu > Messaging > Settings >
Text Messaging > Preset Messages. (The list of preset
messages will be displayed.)
2. Press Options (right softkey) > Create New.
– or –
Highlight a message and press Edit (left softkey).
3. Enter your new message or changes and press
Save (left softkey).
Section 3A. Sprint Service Features: The Basics
119
Sprint Service
To type a message, use your keypad to enter your
message. Use the right softkey to select a
character input mode.
䡲 To use a preset message, press Options (right
softkey), select Insert Preset Msg, highlight your
desired message, and press S.
䡲
Using SMS Voice Messaging
In addition to SMS Text Messaging, your phone is
enabled with SMS Voice Messaging. With SMS Voice
Messaging, you can send a voice message to other
SMS-enabled phones or to working email addresses
without making a phone call. Just record a message
and send it directly to the recipient’s phone messaging
inbox.
Note
If you select No during step 2 above, you will see an
alert message. If you select No after reading the
message, incoming SMS Voice messages will not be
downloaded to your phone
Playing an SMS Voice Message
1. Press Menu > Messaging > SMS Voice > Inbox.
(
indicates an unplayed message.)
2. Select the message you want to play.
Activating SMS Voice Messaging
3. Press S to display the message detail.
To use SMS Voice Messaging capabilities, you will first
need to register your phone. Once you have registered,
incoming SMS Voice messages will be automatically
downloaded to your phone.
4. Press Play (left softkey) to play the message. (To
1. When you turn on your phone, you will be
prompted to register your phone to receive SMS
Voice messages.
2. Select Yes. (When activation is complete, an
activation confirmation screen is displayed.)
120
Section 3A. Sprint Service Features: The Basics
display the message options, press Options [right
softkey].)
Composing SMS Voice Messages
1. Press Menu > Messaging > Send Message > Voice
SMS.
2. Address the message to recipient by selecting
from Recent Recipients, Contacts, Add Mobile #, or
Add Email, and press Next (left softkey). The phone
will automatically begin to record your message.
message, and press Send (left softkey).
Note
You may be prompted to enter a name to identify
yourself to the recipient. Use the keypad to enter your
name.
Accessing SMS Voice Messages
䊳
When you receive a voice message, a pop-up
notification will automatically be displayed on your
phone’s screen. Use your softkeys to access and
play the voice message. To reply to an SMS Voice
message:
Using Caller ID
Caller ID allows people to identify a caller before
answering the phone by displaying the number of the
incoming call. If you do not want your number
displayed when you make a call, follow these steps.
Sprint Service
3. Press Done (left softkey) to stop recording your
1. Press *67.
2. Enter the number you want to call.
3. Press N.
To permanently block your number, call Sprint
Customer Service.
To reply to an SMS Voice message:
1. Press Reply (left softkey). A new SMS Voice
message is opened and automatically begins to
record your message.
2. Press Done (left softkey) to stop recording your
message, and press Send (left softkey).
Responding to Call Waiting
When you’re on a call, Call Waiting alerts you to
incoming calls by sounding two beeps. Your phone’s
screen informs you that another call is coming in and
displays the caller’s phone number (if it is available).
To respond to an incoming call while you’re on a call:
䊳
Press N. (This puts the first caller on hold and
answers the second call.)
Section 3A. Sprint Service Features: The Basics
121
5. If one of the people you called hangs up during
To switch back to the first caller:
䊳
Press N again.
Tip
For those calls where you don’t want to be
interrupted, you can temporarily disable Call Waiting
by pressing *70 before placing your call. Call Waiting
is automatically reactivated after you end the call.
Making a Three-Way Call
With Three-Way Calling, you can talk to two people at
the same time. When using this feature, the normal
airtime rates will be charged for each of the two calls.
1. Enter a number you wish to call and press N.
2. Once you have established the connection, press
Options (right softkey) > 3-Way Call, and press
S.
3. Enter the second number you wish to call and
press N.
4. When you’re connected to the second party, press
N again to begin your Three-Way Call.
122
Section 3A. Sprint Service Features: The Basics
your call, you and the remaining caller stay
connected. If you initiated the call and are the first
to hang up, all other callers are disconnected.
Note
Call Waiting and Three-Way Calling are not available
while roaming off the Sprint National Network.
Sprint Service
Using Call Forwarding
Call Forwarding lets you forward all your incoming calls
to another phone number — even when your phone is
turned off. You can continue to make calls from your
phone when Call Forwarding is activated.
To activate Call Forwarding:
1. Press *72.
2. Enter the area code and phone number to which
your future calls should be forwarded.
3. Press N. (You will hear a tone to confirm the
activation of Call Forwarding.)
To deactivate Call Forwarding:
1. Press *720.
2. press S. (You will hear a tone to confirm the
deactivation.)
Note
You are charged a higher rate for calls you have
forwarded.
Section 3A. Sprint Service Features: The Basics
123
Section 3B
Sprint Power Vision Applications
Sprint Power Vision
Here is a brief list of the applications available through
your phone. For more information, please visit us online
at www.sprint.com.
⽧
Sprint Power Vision Applications (page 124)
⽧
Getting Started With Sprint Power Vision (page 125)
⽧
Accessing Messaging (page 129)
digital pictures, and take and send short video clips
with your phone.
⽧
Downloading Content (page 132)
Messaging – Send and receive email messages and
⽧
Exploring the Web (page 135)
⽧
On Demand (page 138)
instant messages and participate in online chat
discussions on your wireless phone.
⽧
Phone as Modem (page 140)
⽧
Sprint Power Vision FAQs (page 141)
Sprint Power Vision offers easy and amazing data services you
will really use. These features – including messaging,
games, downloadable ringers and screen savers, and
portable Web access – let you have fun, stay in touch,
and stay informed no matter where you go on the
Sprint National Network.
Sprint Picture Mail – Instantly shoot, share, and print sharp
Games – Play exciting games with full-color graphics,
sound, and vibration. Choose from hundreds of games
to play anytime.
Ringers – Personalize your phone by downloading and
assigning different ringers to numbers in your
Contacts.
Screen Savers – Download unique images to use as
screen savers, or make it easy to tell who’s calling by
assigning specific images to numbers in your Contacts.
Web – Experience full-color graphic versions of popular
Web sites from your phone.
124
Section 3B. Sprint Power Vision
When you use Sprint Power Vision services, your user
name is submitted to identify you to the Sprint National
Network.
Phone as Modem – Use your phone as a high-speed
Internet connection for your laptop computer.
Your user name will be automatically programmed into
your phone. You don’t have to enter it.
Getting Started With
Sprint Power Vision
Finding Your User Name
With your Sprint service, you are ready to start enjoying
the advantages of Sprint Power Vision. This section will
help you learn the basics of using your Power Vision
services, including managing your user name,
launching a Vision connection, and navigating the Web
with your phone.
Your User Name
Sprint Power Vision
date information on sports, weather, news, money, and
more, on demand – the way you want it.
On Demand – Set and then receive customized, up-to-
If you aren’t sure what your user name is, you can
easily find it online or on your phone.
䢇 At www.sprint.com. Sign on to your account using your
phone number and password. To display your user
name, click on the My Personal Information menu, then
click on Vision User Name.
䢇 On your phone. You can find your user name under
the Phone Info option in your phone’s Settings menu
(Menu > Settings/Tools > Settings > Phone Info > My Phone
Number).
When you buy your phone and sign up for service,
you’re automatically assigned a user name, which is
typically based on your name and a number, followed
by “@sprintpcs.com.” (For example, the third John
Smith to sign up for Sprint Power Vision services might
have jsmith003@sprintpcs.com as his user name.)
Section 3B. Sprint Power Vision
125
Updating Your User Name
If you choose to change you user name and select a
new one online, you must then update the user name
on your phone.
䊳
Launching a Web Connection
䊳
Press Menu > Web. (Your Sprint Power Vision
connection starts and the Sprint Power Vision
home page is displayed.)
Press Menu > Settings /Tools> Settings> More... > Data
Services > Update Profile. (To cancel, press O
before completing the update.)
The Sprint Power Vision Home Page
Note
126
Section 3B. Sprint Power Vision
If Net Guard is enabled and displayed (see page 127),
press OK (right softkey) to continue and launch
the Web.
Net Guard
When you first connect to the Web, the Net Guard will
be displayed to confirm that you want to connect. This
feature helps you avoid accidental connections. You
can disable the Net Guard in the future by selecting
Always Auto-Connect when the Net Guard is displayed.
To change your Net Guard settings:
䊳
Press Menu > Settings /Tools> Settings > More... > Data
Services > Net Guard > On or Off.
Note
When enabled, the Net Guard appears only once as
long as you have not turned the phone off and on.
Data Connection Status and Indicators
Your phone displays the current status of your data
connection through indicators at the top of the screen.
The following symbols are used:
(for example, when you are opening a Web page);
when the triangles are not moving, you are
connected to the network but data is not currently
being transferred (for example, when you are
viewing a Web page that is completely open). In
either state, you can receive incoming calls.
Your phone is on and is connected to the Sprint
1xRTT data network. When the arrows are animated,
data is being transferred (for example, when you are
opening a Web page) and you cannot receive calls.
When the arrows are not moving, you are connected
to the network but data is not currently being
transferred (for example, when you are viewing a
Web page that is completely open), and you can
receive calls.
Sprint Power Vision
While connecting, an animation and a “Connecting to
Network” message may be displayed.
If no indicator is displayed, your phone does not have a
current data connection. To launch a connection, see
“Launching a Web Connection” on page 126.
Your phone is connected to the high-speed Sprint
Mobile Broadband Network (EVDO). When the
triangles are animated, data is being transferred
Section 3B. Sprint Power Vision
127
Navigating the Web
Scrolling
Navigating through menus and Web sites during a
Sprint Power Vision session is easy once you’ve
learned a few basics. Here are some tips for getting
around:
As with other parts of your phone’s menu, you’ll have to
scroll up and down to see everything on some Web
sites.
Softkeys
During a Sprint Power Vision session, the bottom line
of your phone’s display contains one or more softkeys.
These keys are shortcut controls for navigating around
the Web, and they correspond to the softkeys directly
below the phone’s display screen.
Tip
Depending on which Web sites you visit, the labels
on the softkeys may change to indicate their
function.
To use softkeys:
䊳
128
Press a softkey. (If an additional pop-up menu is
displayed when you press the softkey, select the
menu items using your keypad [if they’re
numbered], or by highlighting the option and
pressing S.)
Section 3B. Sprint Power Vision
To scroll line by line through Web sites:
䊳
Press the navigation key up and down.
To scroll page by page through Web sites:
䊳
Press the volume buttons on the side of the phone.
Selecting
Once you’ve learned how to use softkeys and scroll,
you can start navigating the Web.
To select onscreen items:
䊳
Use the navigation key to highlight an item, and
then press the left softkey (or press S).
Tip
You’ll find that the left softkey is used primarily for
selecting items. This softkey is often labeled “OK.”
If the items on a page are numbered, you can use
your keypad (number keys) to select an item.
Accessing Messaging
Going Back
You can send and receive email messages, instant
messages, and text messages and participate in Webbased chat rooms right from your phone. Messaging
allows you to stay connected 24 hours a day anywhere
on the Sprint National Network.
To go back one page:
Using Email
To select links:
䊳
䊳
Highlight the link and press the appropriate softkey.
Press the = key on your phone.
Note
The BACK key is also used for deleting text (like a
BACKSPACE key) when you are entering text.
Going Home
To return to the home page from any other page:
䊳
Press and hold =.
– or –
Press Menu > Home.
Sprint Power Vision
Links, which are displayed as underlined text, allow you
to jump to Web pages, select special functions, or even
place phone calls.
Your phone’s Email application lets you access and
manage multiple email accounts simultaneously in one
convenient location.
Getting Started With Email
1. Press Menu > Messaging > Email. (The Email setup
wizard will start.)
2. Press the right softkey to continue.
3. Enter your wireless phone number and press the
right softkey. (If the phone number is already filled
in, press the right softkey to continue.)
Section 3B. Sprint Power Vision
129
4. Select an email provider (such as AOL® Mail, AIM®
Mail, Windows® Live, Yahoo!®, or Gmail®) and press
the right softkey.
– or –
Select More to choose from additional options.
There are many available email options listed, or
you may add your own POP or IMAP email
accounts.
5. Follow the setup wizard instructions to enter the
required sign-up information. Press Accept (right
softkey) if you are prompted to accept any license
agreements or disclaimers.
Note
The information required to sign in will vary
depending on the email provider you are accessing.
6. If applicable, read the notice regarding Mail Push. If
you would like to enable Mail Push, press Yes (right
softkey). If another notice appears, review it and
press Yes (right softkey) again to enable Mail Push.
130
Section 3B. Sprint Power Vision
Note
Mail Push allows your phone to automatically retrieve
new email messages without having to select the
Send/Receive option. When Mail Push is enabled,
you will receive an onscreen notice of new email
messages. These notices may be charged as SMS
Text Messages. Please consult your service plan for
details.
Accessing Email
Using Email on your phone is even easier than using
multiple email accounts on your computer. Launch the
application for instant access to all your accounts.
1. Once you have set up your Email, press Menu >
Messaging > Email to launch the application.
(Your default account inbox will be displayed.)
– or –
From an Email New Message notice (if Mail Push is
enabled), select GO to go to your inbox.
The first time you access your Email, you will have
the option of completing a Help program. This series
of screens demonstrates the application’s navigation
and available tools.
2. Use your keypad and navigation keys to read,
manage, and reply to your email messages.
Press Menu (right softkey) to select messaging
options, such as Delete, Compose, Check Mail, Send
Mail, or Save.
䡲 Press Menu (right softkey) > Check Mail to manually
check for new messages.
䡲 To view a different email account, use your
navigation key to select the drop-down menu next
to the Inbox tab at the top of the screen, and then
select an account. You can also navigate to the
Home tab at the top of the screen and select an
available account from there.
䡲 To add a new account, use your navigation key to
select the Home tab at the top of the screen, and
then select Add Account. Follow the instructions
in “Getting Started With Email” on page 129 to set
up a new account.
䡲
Note
You can also access certain email accounts,
including your Sprint Mail account, through the
Power Vision home page. Press Menu > Web and
then select Messaging > Email > [PCS Mail, AOL &
AIM Mail, MSN Hotmail, or Yahoo! Mail]. Follow the
onscreen instructions to enter your account
information and access your email messages.
Sprint Power Vision
Note
Accessing Sprint Instant Messaging
Sprint Power Vision also provides you with access to
popular instant messaging (IM) clients, including AOL®
Instant MessengerTM, MSN® Messenger, and Yahoo!®
Messenger.
1. From the home page, select Messaging > IM.
2. Select an IM provider, such as AOL Instant
Messenger, Windows Live Messenger, or Yahoo!
Messenger.
3. Use your keypad to enter the required sign-in
information for the selected provider, such as user
name or password, and select Sign In (left softkey).
(Your IM screen for the selected provider will be
displayed.)
Section 3B. Sprint Power Vision
131
Note
The information required to sign in will vary
depending on the instant messaging provider you
are accessing.
4. Follow the onscreen instructions to read, reply to,
compose, and send messages and manage your
IM account.
Accessing Wireless Chatrooms
Sprint Power Vision gives you the ability to join wireless
chatrooms from your phone.
1. From the home page, select Messaging >
Chat & Dating.
2. Select a chat provider and follow the onscreen
instructions to sign up and begin chatting.
Note
Chat & Dating options change frequently, so check
back often to see what’s new.
Downloading Content
With Sprint Power Vision, you have access to a
dynamic variety of Premium Services content, such as
downloadable Games, Ringers, Screen Savers, and
other applications. (Additional charges may apply.) The
basic steps required to access and download Premium
Services content are outlined below.
Accessing the Download Menus
1. Press Menu > Get Stuff.
2. Select the type of file you wish to download
(Games, Ringers, Screen Savers, or Applications), and
then select Get New. (The browser will start and
take you to the corresponding download menu.)
To access the download menus from the Web browser:
1. From the home page, select Downloads.
2. Select Games, Ringers, Screen Savers, or Applications
to go to the corresponding download menu. (For
more information on navigating the Web, see
“Navigating the Web” on page 128.)
132
Section 3B. Sprint Power Vision
You can search for available items to download in a
number of ways:
䢇 Featured displays a rotating selection of featured
items.
䢇 Categories allows you to narrow your search to a
general category, such as Country or Pop/Rock for
Ringers or For the Ladies for Screen Savers. (There
may be several pages of available content in a list.
Select Next 9 to view additional items.)
䢇 Search allows you to use your keypad to enter search
criteria to locate an item. You may enter an entire
word or title or perform a partial-word search.
Downloading an Item
Once you’ve selected an item you wish to download,
highlight it and press S You will see a summary page
for the item including its title, the vendor, the download
details, the file size, and the cost. Links allow you to
view the License Information page, which outlines the
price, license type, and length of license for the
download, and the Terms of Use page, which details the
Premium Services Terms of Use and your responsibility
for payment.
To download a selected item:
1. From the information page, select Buy. (The item
will download automatically. When the New
Download screen is displayed, the item has been
successfully downloaded to your phone.)
Note
Sprint Power Vision
Selecting an Item to Download
If you have not previously purchased an item, you will
be prompted to create your purchasing profile.
2. Select an option to continue:
Select Use/Run/View to assign the downloaded
item (or to start, in the case of a game or an
application). Your Vision session will end, and you
will be redirected to the appropriate phone menu
screen.
䡲 Select Set as to assign a ringer or screen saver to
a phone function.
䡲 Select Settings to configure downloaded games or
applications.
䡲 Select Shop to browse for other items to
download.
䡲
Section 3B. Sprint Power Vision
133
䡲
Press O to quit the browser and return to
standby mode.
Using My Stuff
Whether you purchase your Premium Services content
from your phone or from your online account
management page at www.sprint.com, all of your
purchases are stored in My Stuff and may be
downloaded to your phone from there.
My Stuff is a storage area on the Sprint National
Network that allows you to store all your Premium
Services downloadable files. The files remain in My
Stuff until their license terms have expired – even after
you have downloaded the content to your phone. This
provides you with a convenient place to access
information about your downloaded files without
having to store the information in your phone’s
memory.
To access My Stuff:
䊳
134
From the home page, select Downloads >
Manage My Stuff. (A list of your purchased items will
be displayed.)
Section 3B. Sprint Power Vision
To download purchased content from My Stuff:
1. From the My Stuff display (see above), highlight the
item you wish to download, and press S. (The
information page for the selected item will be
displayed.)
2. Select Download and press S. (The item will
download automatically. When the New Download
screen is displayed, the item has been successfully
downloaded to your phone.)
3. Select an option to continue:
Select Use/Run/View to assign the downloaded
item (or to start, in the case of a game or an
application). Your Sprint Power Vision session will
end, and you will be redirected to the appropriate
phone menu screen.
䡲 Select Set as to assign a ringer or screen saver to
a phone function.
䡲 Select Settings to configure downloaded games or
applications.
䡲 Select Shop to browse for other items to
download.
䡲
Tip
Press O to quit the browser and return to
standby mode.
You can also access My Stuff through the phone’s
main menu. Press Menu > My Stuff > [Games,
Ringers, Screen Savers, or Applications] > Manage
My Stuff. The browser will open and take you to the
corresponding content.
For complete information and instructions on
downloading Games, Ringers, Screen Savers, and
Applications, visit the Digital Lounge at www.sprint.com.
Exploring the Web
With Web access on your phone, you can browse fullcolor graphic versions of your favorite Web sites,
making it easier than ever to stay informed while on the
go. Follow sports scores, breaking news, and weather,
and shop on your phone anywhere on the Sprint
National Network.
Money, Travel, Shopping, and Tools, as well as useful
management options including My Account and Search.
Many sites are available under more than one menu –
choose the one that’s most convenient for you.
Using the Browser Menu
Navigating the Web from your phone using the Sprint
Power Vision home page is easy once you get the
hang of it. For details on how to navigate the Web,
select menu items, and more, see “Navigating the
Web” on page 128.
Sprint Power Vision
䡲
Although the home page offers a broad and
convenient array of sites and services for you to
browse, not all sites are represented, and certain
functions, such as going directly to specific Web sites,
are not available. For these and other functions, you will
need to use the browser menu. The browser menu
offers additional options to expand your use of the Web
on your phone.
In addition to the features already covered in this
section, the Sprint Power Vision home page offers
access to these colorful, graphically rich Web
categories, including News, Weather, Entertainment, Sports,
Section 3B. Sprint Power Vision
135
Opening the Browser Menu
The browser menu may be opened anytime you have
an active Sprint Power Vision session, from any page
you are viewing.
To open the browser menu:
䊳
Press Menu (right softkey). (The browser menu will
be displayed.)
Options available under the browser menu include:
Home. Returns the browser to the Sprint Power Vision
home page.
䢇 Forward. Returns you to a previously viewed page
(after having used the key).
䢇 Mark this page. Allows you to bookmark the current
site.
䢇 My bookmarks. Allows you to access and manage
your bookmarks.
䢇 Search. Launches a Web search.
䢇 Send page to.... Allows you to send a URL via SMS.
䢇 Go to web address. Allows you to navigate directly to a
Web site by entering its URL (Web site address).
䢇
136
Section 3B. Sprint Power Vision
䢇
䢇
䢇
History. Keeps a list of links to your most recently
visited sites. To navigate to a site, highlight it and
press S, and then select Connect.
Page info. Displays information about the current page.
Browser options. Displays additional options:
䡲 Settings. Allows you to change the browser
settings.
䡲 Reload this page. Reloads the page being browsed.
䡲 Restart browser. Refreshes the current browser
session.
䡲 View error log. Displays the error log.
䡲 Browser info. Allows you to display information
about your browser.
Creating a Bookmark
Bookmarks allow you to store the address of your
favorite Web sites for easy access at a later time.
1. Go to the Web page you want to mark.
2. Press Menu (right softkey) to open the browser
menu.
the bookmark.
Note
Bookmarking a page does not store the page
contents, just its address.
Some pages cannot be bookmarked. Whether a
particular Web page may be marked is controlled by
its creator.
Accessing a Bookmark
1. Press Menu (right softkey) to open the browser
menu.
2. Select My bookmarks.
3. Select a bookmark and press S (or press the
number corresponding to the bookmark you wish
to access).
Deleting a Bookmark
Sprint Power Vision
3. Select Mark this page and press S twice to save
1. Press Menu (right softkey) to open the browser
menu.
2. Select My bookmarks.
3. Highlight a bookmark and press Options (right
softkey).
4. Select Delete. (A confirmation will be displayed.)
5. Press Delete (left softkey) to remove the bookmark.
Going to a Specific Web Site
To go to a particular Web site by entering a URL (Web site
address):
1. Press Menu (right softkey) to open the browser
menu.
2. Select Go to web address.
3. Select the URL field and press S.
4. Use your keypad to enter the URL of the Web site
you wish to go to and press S.
5. Press S again to go to the Web site.
Section 3B. Sprint Power Vision
137
Note
Not all Web sites are viewable on your phone.
Reloading a Web Page
1. Press Menu (right softkey) > Browser options.
2. Select Reload this page. (The browser will reload the
current Web page.)
Restarting the Web Browser
If the Web browser seems to be malfunctioning or
stops responding, you can usually fix the problem by
simply restarting the browser.
1. Press Menu (right softkey) > Browser options.
2. Select Restart browser.
On Demand
With Sprint Power Vision’s exclusive On Demand
feature, you can personalize your phone’s data
services to suit your needs. The On Demand feature
makes it easier than ever to retrieve the most popular
Web information and categories instantly. On Demand
uses the ZIP code you provide to customize the content
you receive, so you can get the information you want,
when you want it.
On Demand acts like a computer browser’s
customized home page, displaying a variety of top
categories such as News, Sports, Weather, Money,
Movies, and more. This information is updated
throughout the day, so you’ll always be up-to-date.
Initializing Your On Demand Service
1. Press Menu > On Demand.
2. Enter your preferred ZIP code and press S. (The
On Demand service will customize itself to your
selected location and the On Demand menu
screen will be displayed.)
138
Section 3B. Sprint Power Vision
Finding the information you’re looking for with On
Demand is as easy as navigating a Web browser on
your computer. (The following examples will illustrate
how to access News and Movies information.)
䡲
3. Select a movie title and press S.
4. From the Movie Title display, select an option and
follow the onscreen instructions. (Options may vary
depending on location and available information.)
To access News information using On Demand:
1. Press Menu > On Demand. (The On Demand menu
screen will be displayed.)
2. From the On Demand menu screen, highlight News
and press S. (You will be presented with a list of
news categories.)
3. Use your navigation key to scroll through the news
categories or stories. If applicable, the left and right
softkeys will offer additional options.
To access Movies information using On Demand:
1. From the On Demand menu screen, select Movies.
2. From the Movies display, select an option and
follow the onscreen instructions. Options may
include:
䡲 Show Movies to view a list of current movie titles.
Manage Theaters to manage the list of available
theaters presented when using On Demand.
Sprint Power Vision
Accessing On Demand Information
Select other categories, such as Weather, Sports, and
Money, from the On Demand main screen and enjoy
the feature-rich contents of On Demand.
Every category offers you the capability to customize
news and information based on your preference.
Updating On Demand Information
The On Demand news and information is automatically
delivered to your phone four times a day. You can also
manually retrieve updates.
䊳
From an On Demand category page (such as
News), press Update (right softkey). (Your phone
will retrieve updates for the selected category.)
Section 3B. Sprint Power Vision
139
Phone as Modem
Your phone’s data capabilities enable you to use its
high-speed data connection as a modem for your
laptop computer. You’ll be able to send and receive
email, browse the Internet, and access your company’s
network anywhere on the Sprint National Network.
Note
To use this service, you are required to sign up on a
Sprint Power Vision with Phone as Modem plan. Go
to www.sprint.com or visit a Sprint Store for Phone as
Modem plan details and more information.
Setting Up a Data Connection
With Your Computer
In order to use your phone as a modem, you’ll first
need to load the Sprint PCS Connection ManagerSM
software on your computer. Then, use a compatible
USB cable or built-in Bluetooth connection to connect
your phone to your computer.
1. From your computer’s traditional Internet
connection, go to www.sprint.com/downloads and
download the Sprint PCS Connection Manager for
Phone as Modem/USB Cables software. (The software
and drivers can be downloaded free of charge.)
2. Double-click the downloaded file and follow the
onscreen instructions to install the Sprint PCS
Connection Manager software and drivers to your
computer.
3. Once the software has been fully installed, connect
your phone to your computer using a USB cable
or built-in Bluetooth connection. (Your computer
will detect the connection and a status icon may
appear in your system tray.)
140
Section 3B. Sprint Power Vision
software, select a profile, and click Connect.
5. Once the connection is established, launch an
Internet session, check your email, or do anything
else you would do using a traditional data
connection.
6. When you’re ready to terminate the data
connection, double-click the Sprint PCS
Connection Manager icon in the system tray, and
then click Disconnect to end the session.
Note
While your data connection is active, you will not be
able to receive incoming calls; all incoming calls will
be forwarded to your Sprint Voicemail. Placing an
outgoing call during a data session terminates the
data connection.
Sprint Vision services are available on the Sprint
National Network. Sprint Power Vision services work
anywhere on the Sprint National Network, but
broadband-like download speeds are only available
in areas covered by the Sprint Mobile Broadband
Network.
Sprint Power Vision FAQs
How will I know when my phone is ready for Sprint Power Vision
service?
Your user name (for example, bsmith01@sprintpcs.com)
will be displayed when you access Menu > Settings >
Phone Info > My Phone Number.
How do I sign in for the first time?
You are automatically signed in to access Sprint Power
Vision services when you turn on your phone.
How do I know when my phone is connected to Sprint Power
Vision services?
Your phone automatically connects when Sprint Power
Vision service is used or an incoming message arrives.
Your phone will also display the
or
indicator.
Can I make calls and use Sprint Power Vision services at the
same time?
You cannot use voice and Sprint Power Vision services
simultaneously. If you receive a call while Sprint Power
Vision service is active, the call will be forwarded to
voicemail. You can place an outgoing call anytime, but
it will interrupt any in-progress Sprint Power Vision
session.
Section 3B. Sprint Power Vision
141
Sprint Power Vision
4. Launch the Sprint PCS Connection Manager
When is my data connection active?
Your connection is active when data is being
transferred. Outgoing calls are allowed; incoming calls
go directly to voicemail. When active, the
or
indicator animates on your phone’s display screen.
When is my data connection dormant?
If no data is received for 10 seconds, the connection
goes dormant. When the connection is dormant, voice
calls are allowed. (The connection may become active
again quickly.) If no data is received for an extended
period of time, the connection will terminate.
Can I sign out of data services?
You can sign out without turning off your phone;
however, you will not be able to browse the Web or use
other Sprint Power Vision services. While signed out,
you can still place or receive phone calls, check
voicemail, and use other voice services. You may sign
in again at any time. To sign out, go to Settings > Data >
Disable Data in your phone’s menu.
142
Section 3B. Sprint Power Vision
TV
Entertainment: TV and Music
Your Sprint TV Channel Options
⽧
TV (page 143)
⽧
Music – Sprint Music Store (page 146)
⽧
Streaming Music (page 151)
Sprint TV gives you the ability to listen to audio clips and
to view video clips right from your phone’s display.
Watch live TV and catch up on episodes of your
favorite shows – anywhere on the Sprint National
Network.
Sprint Music lets you preview, purchase, download, and
listen to over a million songs right on your phone. You
can even add songs from your own library to round out
your on-the-go playlist.
The Sprint TV application offers a wide variety of
accessible channels. Subscription options include
comprehensive basic packages as well as a full menu
of “a la carte” channels. Visit www.sprint.com for more
information on channels and pricing.
TV and Music
Section 3C
Some of the available categories may include:
䢇 Sprint Radio
䢇 Sprint Power View
䢇 Primetime TV
䢇 Music Videos
䢇 Sprint TV Live
䢇 Music & Radio
䢇 Sports
䢇 Entertainment
䢇 Cartoons
䢇 News & Weather
䢇 Movies & Shorts
䢇 Mobile Previews
Note
Available categories and content are subject to
change.
Section 3C. Entertainment: TV and Music
143
Watching TV
1. Press Menu > Entertainment > TV. Depending on your
settings, you may be asked to accept a data
connection.
2. Select Sprint TV, More Channels, or Sprint TV En Vivo to
display channel options.
3. Use your navigation key and press S to select a
channel from the Sprint TV listings or to select an
available category.
Note
The first time you access a channel, you will be
prompted to purchase access (unless the channel
doesn't have a monthly fee). Select Subscribe to
purchase access, or select Preview to view a preview
of the selected channel.
4. If applicable, select a clip and press S to view the
program. The clip will automatically load and begin
playing.
Tip
While you are playing a clip, you can press the
navigation key up or down to surf to a different
channel. A small pop-up screen will be displayed
that tells you which channel you are watching as well
as other channels that you have access to. Use the
navigation key to scroll through the channels. Once
you find a channel that you want to watch or listen to,
scroll to it and press OK (or simply wait
approximately three seconds), and the channel will
begin loading.
Sprint TV FAQs
1. Will I know if I’m receiving an incoming call while I’m
viewing or listening to a media clip?
No. All incoming calls will roll into voicemail while
you are playing a clip. If the caller leaves a
voicemail, the voicemail icon will be displayed on
the screen.
2. How long are the clips? Will I know the estimated time it will
take to play the clip prior to accessing it?
Once you have selected a channel, you will see a
listing of the available clips, with each clip’s length
displayed after the clip’s title. In general, a clip’s
duration will depend on the story or content being
144
Section 3C. Entertainment: TV and Music
3. Can I access a clip wherever I am, as long as I have my
phone?
As long as you are on the Sprint National Network,
you will have access to the audio and video clips.
Note
Sprint TV Service does not work while roaming off of
the Sprint National Network or where service is
unavailable.
4. Are the videos that I’m viewing “live” videos?
It depends on the content provider. Some of the
channels available through Sprint TV stream live
content. Others provide media on demand with
video and audio clips that are refreshed throughout
the day, but that are not “live.”
5. After purchasing access to an Available Channel for a
monthly fee, do I receive any confirmation? That is, how do
I know it has been purchased?
The next time you access the channel, you bypass
the Preview/Purchase page and go directly to the
available content.
6. If I don’t subscribe to a Sprint Power Vision Plan, will I still be
able to view the multimedia clips?
TV and Music
provided, and can be fairly short or as long as a
few minutes.
Yes. For service access charges, please consult
your Sprint service plan or visit www.sprint.com.
7. What does it mean when the video pauses and I see the
word “loading” at the bottom of the screen?
This happens when the phone is loading the data
necessary to play the clip. It typically occurs when
there is heavy traffic on the network.
8. How can I cancel service if I decide I don’t want it?
To cancel your Sprint TV service, visit
www.sprint.com and sign on to My Sprint Wireless with
your account number and password. From this
page, you have the ability to cancel the service or
any channels to which you subscribe.
9. If I put on my stereo headset and insert it into the phone’s
headset jack, can I close the phone while I am playing an audio
(or video) clip without interrupting the clip?
Yes. When you insert your stereo headset into the
phone’s headset jack, the phone automatically
goes into “headset mode,” allowing you to close
the phone and continue playing the clip. (Likewise,
if your phone is in “headset mode,” a phone call
will not disconnect when you close the phone.)
Section 3C. Entertainment: TV and Music
145
10. Can I surf to a different channel while I am playing a clip?
Yes. While you are playing a clip, you can use the
up and down navigation keys to surf to a different
channel. A small pop-up screen will be displayed
that tells you which channel you are watching as
well as other channels that you have access to.
Use the navigation keys to scroll through the
different channels. Once you find a channel that
you want to watch, scroll to it and press (or simply
wait approximately three seconds), and the
channel will begin loading.
1. Press Menu > Entertainment > Music.
2. Follow the onscreen instructions to establish your
User ID and password.
Tip
Your User ID for the Sprint Music Store is your
10-digit wireless phone number. The password may
be any 4-digit number.
3. After you have entered your password, highlight
Create New Account and press
S.
4. Use your keypad and navigation key to explore the
store.
Music – Sprint Music Store
The Sprint Music Store enables you to purchase and
download digital music files to play on your phone or
computer.
Accessing the Sprint Music Store
Purchasing and Downloading Music
Now that you’re in the store, you can shop for songs to
purchase and download to your phone’s microSD card.
1. From the Sprint Music Store opening page, select
an option to browse the store:
Featured Music offers a revolving selection of
highlighted songs and artists.
䡲 Categories allows you to choose from categories
such as Top 10s, New This Week, What’s Hot,
Songs You Know, and specific musical genres.
䡲
You can access the Sprint Music Store right from your
phone’s main menu, anywhere on the Sprint National
Network. When you enter the store for the first time, you
will be prompted to set up your user identification and
password.
146
Section 3C. Entertainment: TV and Music
Search gives you the option of searching for
specific songs or artists. Just use your keypad to
enter your search criteria in the available field.
2. Select a song and press S. (The song
information screen will be displayed.)
3. Select an option and press S:
䡲
Preview to play an audio clip of the selected song.
䡲
Download to purchase the song and download it
to your phone’s microSD card.
● When you select Download, the file will
download to your phone’s microSD card. (If
there is no microSD card installed or if there is
not enough free memory space on the card,
you will see an alert.)
● Once the song has been downloaded to your
microSD card, you will see options allowing
you to listen to the song, add it to a playlist, or
continue shopping.
Playing Music From the Sprint Music Store
The Sprint Music Store not only gives you access to
great music, it also gives you a place to listen to and
organize your music library.
TV and Music
䡲
Accessing the Music Player
1. From the Sprint Music Store opening page, use
your right navigation key to select the Player tab.
2. From the Player display, select an option:
All My Music to browse through all of your
downloaded music, including music purchased
from the Sprint Music Store and any additional
songs you have loaded onto your microSD card
from your computer.
䡲 <playlist> to select a customized playlist you’ve
created to organize your music.
䡲 Create Playlist... to set up a custom playlist of songs
you like to hear together. Follow the onscreen
instructions to create a name for the playlist,
select songs by artist, genre, and title, and create
an order for the playlist.
䡲
Section 3C. Entertainment: TV and Music
147
3. Once you’ve displayed a list of songs, you can
browse through your available titles by Song, Artist,
or Genre to select a specific song.
䡲 To play a song, select it and press S.
䡲 To listen to a playlist, select it and press S to
open the playlist, then press S again to begin
playing from the selected song. (You can also
highlight the playlist and use the softkey menu to
begin listening.)
Backing Up Your Downloaded Music Files
When you purchase and download a music file
from the Sprint Music Store, you get two versions of
the song: one to download and play on your phone
(file type: AAC+), and another to download from
http://musicstore.sprint.com and play on your computer
(file type: WMA). The AAC+ files downloaded to your
phone can only be played on your phone and on your
account, and once they have been downloaded, they
cannot be downloaded again without being
repurchased.
Sprint recommends you back up your AAC+ music
files to your computer so you can access the files in
148
Section 3C. Entertainment: TV and Music
case your microSD card is lost or damaged, or if you
install a new microSD card.
1. Connect your phone using a USB cable or the
built-in connection on Bluetooth-enabled phones.
2. Use your computer to navigate to the microSD
card’s Music folder.
3. Select and copy the music files to a folder on your
computer’s hard drive.
Note
Although you can store AAC+ files on your
computer, they will only be playable on your phone
and on your account.
If you copy the files to a new microSD card, you will
need to create a folder on the card called “MUSIC” to
be able to play the music files.
Multitasking is a way of maintaining one application
active while using another. While your current music
selection is playing, you can activate the Application
Manager screen and choose from a list of available
applications which can be run in tandem with your
music.
To multitask on your phone:
1. Launch the Sprint Music Store application
(Menu > Entertainment > Music).
2. Select the player tab and press S.
3. Select a file and press S to play the selected
song.
Send to Background to send the application
currently running in the foreground to the
background.
䡲 Resume Application to resume the application
currently running in the foreground.
䡲 Exit Application to exit the application currently
running in the foreground.
䡲
5. Select App. Manager and press S to launch an
Application Manager screen which provides you
access to several applications:
䡲 Application Manager manages all currently active
applications. With your music still playing, the
Sprint Music Store entry appears in the list.
Tip
4. Press O to exit the Music Store application. A
menu will appear with the following options:
Resume, Exit, App.Manager, and Send to Background.
䡲 Application Manager shows a list of applications
running in the background. Choose the desired
application from the list to bring it to the
foreground.
TV and Music
Multitasking
The Application Manager can also be accessed from
Menu > My Stuff > Application Manager.
6. When in the Application Manager Screen, press
Options (right softkey) to access the following
management options:
Bring to Foreground reactivates the current
application screen. For example, if your music is
currently playing in the background, selecting this
䡲
Section 3C. Entertainment: TV and Music
149
option activates the music Player tab with the
song displayed.
䡲 Exit Application terminates the currently selected
application and returns you to the standby screen.
䡲 Launch New App allows you to launch an
application from the My Contents listing.
Receiving an Incoming Call While Playing Music
An incoming call causes the currently played music file
to be paused while the phone call is active. Once the
current call is ended, you can select to resume any
paused applications. (Music will resume playing
automatically.)
1. Answer an incoming call by pressing Silence (left
softkey).
2. When you are done with your call, press O to end
the call. The previously paused application then
resumes.
Note
150
When placing an outgoing call, the Application
Manager pauses your current music playback and
allows you to proceed with your outgoing call. When
the call is ended, the Application Manager restarts
the music playback.
Section 3C. Entertainment: TV and Music
If the phone is running more than one simultaneous
application (such as Music Store, Application [from My
Stuff], and Games), the user interface can begin to slow
down and result in music or sound interruptions.
䢇 To solve this type of issue, it is best to close down all
other applications before initiating a new application.
Press Menu > My Content > Application Manager >
Options > Exit Application, and repeat this step until all
applications are closed.
Also, in some situations, the camera or camcorder may
have limited functionality or become unavailable. For
example, if you were currently playing music (via the
Music Store), or playing a game in the background,
and then wanted take a photo, the phone may prompt
you with a “CPU Low, Kill the Application” dialog. This
indicates that the current phone resources are
stretched and one of the current applications should be
terminated before continuing. Refer to the procedure
above to exit an application and then launch the
camera or camcorder again.
TV and Music
Streaming Music
In addition to the Sprint Music Store, Sprint Power
Vision offers a variety of musical options through the
Music category in the TV menu, including SIRIUS
Music, Music Choice, VH1, and many others. Choose
from rock, pop, hip-hop, and R&B, and access
exclusive video clips, music industry news,
performances, and interviews with your favorite artists.
1. Press Menu > Entertainment > TV > Sprint Radio >
[selection].
2. Select Preview to see and hear a preview of your
selected channel (if available).
– or –
Select Subscribe to purchase a monthly
subscription to your selected channel.
Once you have purchased access to a music or radio
channel, you can select from a variety of stations to
listen to your favorite music or get caught up on what’s
new in music.
Section 3C. Entertainment: TV and Music
151
Section 4
Safety and Warranty
Information
Section 4A
General Precautions
Important Safety Information
There are several simple guidelines to operating your phone
properly and maintaining safe, satisfactory service.
䢇 To maximize performance, do not touch the bottom portion
of your phone where the internal antenna is located while
using the phone.
䢇 Speak directly into the mouthpiece.
䢇 Avoid exposing your phone and accessories to rain or liquid
spills. If your phone does get wet, immediately turn the
power off and remove the battery.
䢇 Do not expose your phone to direct sunlight for extended
periods of time (such as on the dashboard of a car).
䢇 Although your phone is quite sturdy, it is a complex piece of
equipment and can be broken. Avoid dropping, hitting,
bending, or sitting on it.
䢇 Any changes or modifications to your phone not expressly
approved in this document could void your warranty for this
equipment and void your authority to operate this
equipment.
⽧
General Precautions (page 154)
⽧
Maintaining Safe Use of and Access to Your Phone
(page 155)
⽧
Using Your Phone With a Hearing Aid Device (page 156)
⽧
Caring for the Environment by Recycling (page 158)
⽧
Caring for the Battery (page 158)
⽧
Radio Frequency (RF) Energy (page 159)
⽧
Owner’s Record (page 161)
⽧
User Guide Proprietary Notice (page 162)
This phone guide contains important operational and safety
information that will help you safely use your phone. Failure to
read and follow the information provided in this phone
guide may result in serious bodily injury, death, or
property damage.
154
Section 4A. Important Safety Information
Note
For the best care of your phone, only Sprint-authorized
personnel should service your phone and accessories.
Failure to do so may be dangerous and void your warranty.
Do Not Rely on Your Phone for Emergency Calls
Mobile phones operate using radio signals, which cannot
guarantee connection in all conditions. Therefore you should
never rely solely upon any mobile phone for essential
communication (e.g., medical emergencies). Emergency calls
may not be possible on all cellular networks or when certain
network services or mobile phone features are in use. Check
with your local service provider for details.
Using Your Phone While Driving
Talking on your phone while driving (or operating the phone
without a hands-free device) is prohibited in some jurisdictions.
Laws vary as to specific restrictions. Remember that safety
always comes first.
Tip
Purchase an optional hands-free accessory at your local
Sprint Store, or call Sprint at 1-800-974-2221. You can also
dial *222 on your phone.
Following Safety Guidelines
To operate your phone safely and efficiently, always follow any
special regulations in a given area. Turn your phone off in areas
where use is forbidden or when it may cause interference or
danger.
Using Your Phone Near Other Electronic Devices
Most modern electronic equipment is shielded from radio
frequency (RF) signals. However, RF signals from wireless
phones may affect inadequately shielded electronic
equipment.
RF signals may affect improperly installed or inadequately
shielded electronic operating systems or entertainment
systems in motor vehicles. Check with the manufacturer or their
representative to determine if these systems are adequately
shielded from external RF signals. Also check with the
manufacturer regarding any equipment that has been added to
your vehicle.
Important Safety Information
Maintaining Safe Use of and Access
to Your Phone
Consult the manufacturer of any personal medical devices,
such as pacemakers and hearing aids, to determine if they are
adequately shielded from external RF signals.
Note
Always turn off the phone in healthcare facilities, and
request permission before using the phone near medical
equipment.
Turning Off Your Phone Before Flying
Turn off your phone before boarding any aircraft. To prevent
possible interference with aircraft systems, the U.S. Federal
Aviation Administration (FAA) regulations require you to have
permission from a crew member to use your phone while the
plane is on the ground. To prevent any risk of interference, FCC
regulations prohibit using your phone while the plane is in the
air.
Section 4A. Important Safety Information
155
Turning Off Your Phone in Dangerous Areas
To avoid interfering with blasting operations, turn your phone
off when in a blasting area or in other areas with signs
indicating two-way radios should be turned off. Construction
crews often use remote-control RF devices to set off explosives.
Turn your phone off when you’re in any area that has a
potentially explosive atmosphere. Although it’s rare, your phone
and accessories could generate sparks. Sparks can cause an
explosion or fire, resulting in bodily injury or even death. These
areas are often, but not always, clearly marked. They include:
䡲 Fueling areas such as gas stations.
䡲 Below deck on boats.
䡲 Fuel or chemical transfer or storage facilities.
䡲 Areas where the air contains chemicals or particles such
as grain, dust, or metal powders.
䡲 Any other area where you would normally be advised to
turn off your vehicle’s engine.
Note
Never transport or store flammable gas, flammable liquids,
or explosives in the compartment of your vehicle that
contains your phone or accessories.
Restricting Children’s Access to Your Phone
Your phone is not a toy. Do not allow children to play with it as
they could hurt themselves and others, damage the phone or
make calls that increase your Sprint invoice.
156
Section 4A. Important Safety Information
Using Your Phone With a Hearing
Aid Device
A number of Sprint phones have been tested for hearing aid
device compatibility. When some wireless phones are used
with certain hearing devices (including hearing aids and
cochlear implants), users may detect a noise which can
interfere with the effectiveness of the hearing device.
Some hearing devices are more immune than others to this
interference noise, and phones also vary in the amount of
interference noise they may generate. ANSI standard C63.19
was developed to provide a standardized means of measuring
both wireless phone and hearing devices to determine usability
rating categories for both.
Ratings have been developed for mobile phones to assist
hearing device users find phones that may be compatible with
their hearing device. Not all phones have been rated for
compatibility with hearing devices. Phones that have been
rated have a label located on the box. Your MOTORAZRTM VE20
has an M4 and a T4 rating.
These ratings are not guarantees. Results will vary depending
on the user’s hearing device and individual type and degree of
hearing loss. If a hearing device is particularly vulnerable to
interference noise; even a phone with a higher rating may still
cause unacceptable noise levels in the hearing device. Trying
M-Ratings: Phones rated M3 or M4 meet FCC requirements
for hearing aid compatibility and are likely to generate less
interference to hearing devices than unrated phones. (M4 is the
better/higher of the two ratings.)
T-Ratings: Phones rated T3 or T4 meet FCC requirements and
are likely to be more usable with a hearing device’s telecoil
(“T Switch”or “Telephone Switch”) than unrated phones. (T4 is
the better/higher of the two ratings. Note that not all hearing
devices have telecoils in them.)
Hearing aid devices may also be measured for immunity to
interference noise from wireless phones and should have
ratings similar to phones. Ask your hearing healthcare
professional for the rating of your hearing aid. Add the rating of
your hearing aid and your phone to determine probable
usability:
䢇 Any combined rating equal to or greater than six offers
excellent use.
䢇 Any combined rating equal to five is considered normal use.
䢇 Any combined rating equal to four is considered usable.
Thus, if you pair an M3 hearing aid with an M3 phone, you will
have a combined rating of six for “excellent use.”This is
synonymous for T ratings.
Should you experience interference or find the quality of
service unsatisfactory after purchasing your phone, promptly
return it to the store within 30 days of purchase. With the Sprint
30-day Risk-Free Guarantee, you may return the phone within
30 days of purchase for a full refund. More information about
hearing aid compatibility may be found at: www.fcc.gov,
www.fda.gov, and www.accesswireless.org.
Getting the Best Hearing Device
Experience With Your Phone
Important Safety Information
out the phone with your hearing device is the best way to
evaluate it for your personal needs.
To further minimize interference:
䢇 Set the phone’s display and keypad backlight settings to
ensure the minimum time interval:
1. Press Menu > Settings/Tools > Settings > Display > Main
Display > Light Control > Backlight > Screen Backlight or
Keypad Backlight.
2. Select the minimum time interval setting and press OK.
䡲 Position the phone so the internal antenna is farthest
from your hearing aid.
䡲 Move the phone around to find the point with least
interference.
Sprint further suggests you experiment with multiple phones
(even those not labeled M3/T3 or M4/T4) while in the store to
find the one that works best with your hearing aid device.
Section 4A. Important Safety Information
157
Caring for the Environment by
Recycling
This symbol on a Motorola product means the product
should not be disposed of with household waste.
Disposal of your Mobile Device and Accessories
Please do not dispose of mobile devices or electrical
accessories (such as chargers, headsets, or batteries) with
your household waste. These items should be disposed of in
accordance with the national collection and recycling schemes
operated by your local or regional authority. Alternatively, you
may return unwanted mobile devices and electrical
accessories to any Motorola Approved Service Center in your
region. Details of Motorola approved national recycling
schemes, and further information on Motorola recycling
activities can be found at: www.motorola.com/recycling.
Disposal of your Mobile Device Packaging and User’s
Guide
Product packaging and user’s guides should only be disposed
of in accordance with national collection and recycling
requirements. Please contact your regional authorities for more
details.
158
Section 4A. Important Safety Information
Caring for the Battery
Protecting Your Battery
The guidelines listed below help you get the most out of your
battery’s performance.
䢇 Recently there have been some public reports of wireless
phone batteries overheating, catching fire, or exploding. It
appears that many, if not all, of these reports involve
counterfeit or inexpensive, aftermarket-brand batteries with
unknown or questionable manufacturing standards. Sprint is
not aware of similar problems with Sprint phones resulting
from the proper use of batteries and accessories approved
by Sprint or the manufacturer of your phone. Use only Sprintapproved or manufacturer-approved batteries and
accessories found at Sprint Stores or through your phone’s
manufacturer, or call 1-866-343-1114 to order. They’re also
available at www.sprint.com — click Accessories. Buying the
right batteries and accessories is the best way to ensure
they’re genuine and safe.
䢇 In order to avoid damage, charge the battery only in
temperatures that range from 32° F to 113° F (0° C to 45° C).
䢇 Don’t use the battery charger in direct sunlight or in high
humidity areas, such as the bathroom.
䢇 Never dispose of the battery by incineration.
䢇 Keep the metal contacts on top of the battery clean.
䢇 Don’t attempt to disassemble or short-circuit the battery.
䢇 The battery may need recharging if it has not been used for
a long period of time.
䢇
It’s best to replace the battery when it no longer provides
acceptable performance. It can be recharged hundreds of
times before it needs replacing.
Don’t store the battery in high temperature areas for long
periods of time. It’s best to follow these storage rules:
Less than one month:
-4° F to 140° F (-20° C to 60° C)
More than one month:
-4° F to 113° F (-20° C to 45° C)
Radio Frequency (RF) Energy
Understanding How Your Phone Operates
Your phone is basically a radio transmitter and receiver. When
it’s turned on, it receives and transmits radio frequency (RF)
signals. When you use your phone, the system handling your
call controls the power level. This power can range from 0.006
watt to 0.2 watt in digital mode.
Disposal of Lithium Ion (Li-Ion) Batteries
Knowing Radio Frequency Safety
Do not handle a damaged or leaking Li-Ion battery as you can
be burned.
The design of your phone complies with updated NCRP
standards described below.
For safe disposal options of your Li-Ion batteries, contact your
nearest Sprint authorized service center.
In 1991–92, the Institute of Electrical and Electronics Engineers
(IEEE) and the American National Standards Institute (ANSI)
joined in updating ANSI’s 1982 standard for safety levels with
respect to human exposure to RF signals. More than 120
scientists, engineers and physicians from universities,
government health agencies and industries developed this
updated standard after reviewing the available body of
research. In 1993, the Federal Communications Commission
(FCC) adopted this updated standard in a regulation. In August
1996, the FCC adopted hybrid standard consisting of the
existing ANSI/IEEE standard and the guidelines published by
the National Council of Radiation Protection and
Measurements (NCRP).
Special Note: Be sure to dispose of your battery properly. In
some areas, the disposal of batteries in household or business
trash may be prohibited.
Section 4A. Important Safety Information
Important Safety Information
䢇
159
Body-Worn Operation
To maintain compliance with FCC RF exposure guidelines, if
you wear a handset on your body, use the Sprint supplied or
approved carrying case, holster or other body-worn accessory.
If you do not use a body-worn accessory, ensure the antenna is
at least 7/16 inch (1.5 centimeters) from your body when
transmitting. Use of non-Sprint-approved accessories may
violate FCC RF exposure guidelines.
For more information about RF exposure, visit the FCC Web
site at www.fcc.gov.
Specific Absorption Rates (SAR) for Wireless
Phones
The SAR value corresponds to the relative amount of RF
energy absorbed into the head of a user of a wireless handset.
The SAR value of a phone is the result of an extensive testing,
measuring and calculation process. It does not represent how
much RF the phone emits. All phone models are tested at their
highest value in strict laboratory settings. But when in
operation, the SAR of a phone can be substantially less than
the level reported to the FCC. This is because of a variety of
factors including its proximity to a base station antenna, phone
design and other factors. What is important to remember is that
each phone meets strict federal guidelines. Variations in SARs
do not represent a variation in safety.
All phones must meet the federal standard, which incorporates
a substantial margin of safety. As stated above, variations in
160
Section 4A. Important Safety Information
SAR values between different model phones do not mean
variations in safety. SAR values at or below the federal standard
of 1.6 W/kg are considered safe for use by the public.
The highest reported SAR values of the MOTORAZRTM VE20
are:
Cellular CDMA mode (Part 22):
Head: 1.17 W/kg; Body-worn: 0.97 W/kg
PCS mode (Part 24):
Head: 1.34 W/kg; Body-worn: 0.57 W/kg
FCC Radio Frequency Emission
This phone meets the FCC Radio Frequency Emission
Guidelines.
FCC ID number: IHDT56JM1.
More information on the phone’s SAR can be found from the
following FCC Web site: http://www.fcc.gov/oet/ea/.
FCC Notice to Users
The following statement applies to all products that have
received FCC approval. Applicable products bear the FCC
logo, and/or an FCC ID in the format FCC-ID:xxxxxx on the
product label.
Motorola has not approved any changes or modifications to
this device by the user. Any changes or modifications could
This device complies with part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept
any interference received, including interference that may
cause undesired operation. See 47 CFR Sec. 15.19(3).
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following
measures:
䢇 Reorient or relocate the receiving antenna.
䢇 Increase the separation between the equipment and the
receiver.
䢇 Connect the equipment to an outlet on a circuit different from
that to which the receiver is connected.
䢇 Consult the dealer or an experienced radio/TV technician for
help.
Product Registration
Online Product Registration:
www.motorola.com/us/productregistration
Product registration is an important step toward enjoying your
new Motorola product. Registration permits us to contact you
for product or software updates and allows you to subscribe to
updates on new products or special promotions. Registration is
not required for warranty coverage. Please retain your original
dated sales receipt, as you may need to provide it for warranty
validation in the future.
Important Safety Information
void the user’s authority to operate the equipment. See 47 CFR
Sec. 15.21.
Thank you for choosing a Motorola product.
Owner’s Record
The model number, regulatory number, and serial number are
located on a nameplate inside the battery compartment.
Record the serial number in the space provided below. This will
be helpful if you need to contact us about your phone in the
future.
Model: MOTORAZRTM VE20
Serial No.:
Section 4A. Important Safety Information
161
User Guide Proprietary Notice
CDMA Technology is licensed by QUALCOMM Incorporated
under one or more of the following patents:
4,901,307
5,109,390
5,267,262
5,506,865
5,544,196
5,657,420
5,416,797
5,101,501
5,267,261
5,414,796
5,504,773
5,535,239
5,600,754
5,778,338
5,228,054
5,337,338
5,710,784
5,056,109
5,568,483
5,659,569
5,490,165
5,511,073
T9 Text Input is licensed by Nuance Communications, Inc. and
is covered by U.S. Pat. 5,818,437, U.S. Pat. 5,953,541, U.S. Pat.
6,011,554 and other patents pending.
User Guide template version 7B (December 2007)
162
Section 4A. Important Safety Information
Manufacturer’s Warranty
Manufacturer’s Warranty
What Does this Warranty Cover?
⽧
Manufacturer’s Warranty (page 163)
⽧
Service and Repairs (page 167)
Your phone has been designed to provide you with reliable,
worry-free service. If for any reason you have a problem
with your equipment, please refer to the manufacturer’s
warranty in this section.
For information regarding the terms and conditions of
service for your phone, please visit www.sprint.com or
call Sprint Customer Service at 1-888-211-4727.
Note
In addition to the warranty provided by Motorola, which is
detailed on the following pages, Sprint offers a number of
optional plans to cover your equipment for non-warranty
claims. Sprint Total Equipment Protection provides the
combined coverage of the Sprint Equipment Replacement
Program and the Sprint Equipment Service and Repair
Program, both of which are available separately. Each of
these programs may be signed up for within 30 days of
activating your phone. For more details, please visit your
nearest Sprint Store or call Sprint at 1-800-584-3666.
Subject to the exclusions contained below, Motorola,
Inc. warrants its telephones, pagers, messaging
devices, and consumer and professional two-way
radios (excluding commercial, government or industrial
radios) that operate via Family Radio Service or
General Mobile Radio Service, Motorola-branded or
certified accessories sold for use with these Products
(“Accessories”) and Motorola software contained on
CD-ROMs or other tangible media and sold for use
with these Products (“Software”) to be free from defects
in materials and workmanship under normal consumer
usage for the period(s) outlined below. This limited
warranty is a consumer's exclusive remedy, and
applies as follows to new Motorola Products,
Accessories and Software purchased by consumers in
the United States or Canada, which are accompanied
by this written warranty:
Section 4B. Manufacturer’s Warranty
Warranty
Section 4B
163
Products and Accessories
Products Covered
164
Length of Coverage
Products and
Accessories as defined
above, unless otherwise
provided for below.
One (1) year from the date of
purchase by the first
consumer purchaser of the
product unless otherwise
provided for below.
Decorative Accessories
and Cases. Decorative
covers, bezels,
PhoneWrap™ covers and
cases.
Limited lifetime warranty for
the lifetime of ownership by
the first consumer purchaser
of the product.
Monaural Headsets. Ear
buds and boom headsets
that transmit mono sound
through a wired
connection.
Limited lifetime warranty for
the lifetime of ownership by
the first consumer purchaser
of the product.
Consumer and
Professional Two-Way
Radio Accessories.
Ninety (90) days from the
date of purchase by the first
consumer purchaser of the
product.
Section 4B. Manufacturer’s Warranty
Products and
Accessories that are
Repaired or Replaced.
The balance of the original
warranty or for ninety (90)
days from the date returned
to the consumer, whichever is
longer.
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and
replacement of parts due to normal wear and tear are
excluded from coverage.
Batteries. Only batteries whose fully charged capacity
falls below 80% of their rated capacity and batteries
that leak are covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a)
improper operation, storage, misuse or abuse, accident
or neglect, such as physical damage (cracks,
scratches, etc.) to the surface of the product resulting
from misuse; (b) contact with liquid, water, rain, extreme
humidity or heavy perspiration, sand, dirt or the like,
extreme heat, or food; (c) use of the Products or
Accessories for commercial purposes or subjecting the
Product or Accessory to abnormal usage or conditions;
or (d) other acts which are not the fault of Motorola, are
excluded from coverage.
damage that result from the use of Non-Motorola
branded or certified Products, Accessories, Software or
other peripheral equipment are excluded from
coverage.
Unauthorized Service or Modification. Defects or damages
resulting from service, testing, adjustment, installation,
maintenance, alteration, or modification in any way by
someone other than Motorola, or its authorized service
centers, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial
numbers or date tags that have been removed, altered
or obliterated; (b) broken seals or that show evidence
of tampering; (c) mismatched board serial numbers; or
(d) nonconforming or non-Motorola housings, or parts,
are excluded from coverage.
Communication Services. Defects, damages, or the failure
of Products, Accessories or Software due to any
communication service or signal you may subscribe to
or use with the Products Accessories or Software is
excluded from coverage.
Software
Products Covered
Software. Applies only to
physical defects in the media
that embodies the copy of
the software (e.g. CD-ROM, or
floppy disk).
Length of Coverage
Warranty
Use of Non-Motorola Products and Accessories. Defects or
Ninety (90) days from the date
of purchase.
Exclusions
Software Embodied in Physical Media. No warranty is made
that the software will meet your requirements or will
work in combination with any hardware or software
applications provided by third parties, that the operation
of the software products will be uninterrupted or error
free, or that all defects in the software products will be
corrected.
Software NOT Embodied in Physical Media. Software that is
not embodied in physical media (e.g. software that is
downloaded from the internet), is provided “as is” and
without warranty.
Section 4B. Manufacturer’s Warranty
165
Who Is Covered?
This warranty extends only to the first consumer
purchaser, and is not transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace
or refund the purchase price of any Products,
Accessories or Software that does not conform to this
warranty. We may use functionally equivalent
reconditioned/refurbished/pre-owned or new Products,
Accessories or parts. No data, software or applications
added to your Product, Accessory or Software,
including but not limited to personal contacts, games
and ringer tones, will be reinstalled. To avoid losing
such data, software and applications please create a
back up prior to requesting service.
166
Section 4B. Manufacturer’s Warranty
How to Obtain Warranty Service or Other
Information
USA
Phones
1-800-331-6456
TTY
1-877-483-2840
For Accessories and Software, please call the
telephone number designated above for the
product with which they are used.
You will receive instructions on how to ship the
Products, Accessories or Software, at your expense,
to a Motorola Authorized Repair Center. To obtain
service, you must include: (a) a copy of your receipt,
bill of sale or other comparable proof of purchase;
(b) a written description of the problem; (c) the name
of your service provider, if applicable; (d) the name
and location of the installation facility (if applicable)
and, most importantly; (e) your address and telephone
number.
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, SHALL BE LIMITED TO
THE DURATION OF THIS LIMITED WARRANTY,
OTHERWISE THE REPAIR, REPLACEMENT, OR
REFUND AS PROVIDED UNDER THIS EXPRESS
LIMITED WARRANTY IS THE EXCLUSIVE REMEDY
OF THE CONSUMER, AND IS PROVIDED IN LIEU OF
ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN
NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER
IN CONTRACT OR TORT (INCLUDING NEGLIGENCE)
FOR DAMAGES IN EXCESS OF THE PURCHASE
PRICE OF THE PRODUCT, ACCESSORY OR
SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY
KIND, OR LOSS OF REVENUE OR PROFITS, LOSS
OF BUSINESS, LOSS OF INFORMATION OR DATA,
SOFTWARE OR APPLICATIONS OR OTHER
FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE ABILITY OR INABILITY
TO USE THE PRODUCTS, ACCESSORIES OR
SOFTWARE TO THE FULL EXTENT THESE DAMAGES
MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or
exclusion of incidental or consequential damages, or limitation
on the length of an implied warranty, so the above limitations
or exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights that vary
from state to state or from one jurisdiction to another.
Warranty
What Other Limitations Are There?
Laws in the United States and other countries preserve
for Motorola certain exclusive rights for copyrighted
Motorola software such as the exclusive rights to
reproduce and distribute copies of the Motorola
software. Motorola software may only be copied into,
used in, and redistributed with, the Products associated
with such Motorola software. No other use, including
without limitation disassembly of such Motorola
software or exercise of the exclusive rights reserved for
Motorola, is permitted.
Service and Repairs
Go to www.motorola.com/consumer/support, where you
can select from a number of customer care options.
You can also contact the Motorola Customer
Support Center at 1-800-331-6456 (United States),
Section 4B. Manufacturer’s Warranty
167
1-877-483-2840 (TTY/TDD United States for hearing
impaired).
168
Section 4B. Manufacturer’s Warranty
A
Abbreviated Dialing 28
Accessories 15
Charger 15
Activation 4
Airplane Mode 42
Alarm Clock 72
Answering Calls 23
B
Backlight 37
Battery 16–19
Capacity 16
Charging 19
Disposal 159
Installing 18
Bluetooth 105–109
C
Calendar 70–72
Call Forwarding 123
Call Guard 56
Call History 58–61
Making a Call 59
Prepending a Phone
Number 60
Saving a Phone Number 60
Call Waiting 121
Caller ID 121
Camera 89–104
Chat 132
Clock Display 38
Contacts
Adding a Phone Number 65
Editing 66
filtering 64
finding Email addresses 64
Finding Names 63
Memory Status 67
Picture 67
Ringer 67
Speed Dial Numbers 66
D
Data Roam Guard 57
Data Services
Data Profile 126
Dialing Options 23
Display Language 45
Display Screen 12
Index
Index
E
Email 129
Emergency Numbers 24
End-of-Call Options 26
Enhanced 911 (E911) 25
Entering Text 29–32
Numbers 32
Symbols 32
Text Input 30
Erasing Phone Content 52
F
FCC Notice 160
H
History 58–61
Index
169
Net Guard 127
Notepad 75
In-Call Options 25
Instant Messaging 131
O
K
On Demand 138
Owner’s Record 161
Key Functions 11
L
Language 46
Location Settings 39
Lock Code
Changing 50
Locking Your Phone 49
M
Making Calls 22
Menu
Navigation 20
Menu Style 37
Messaging
Notification 40
microSD Card 84–88
Multitasking 149
My Stuff 134
170
Messaging Settings 40–42
Shortcuts 44
Sound Settings 33–36
TTY Use 43
Plus Code Dialing 27
Preset Messages 41
Product Registration 161
N
I
Index
P
Pauses 27
Phone
Limiting Use 51
Phone (illus.) 10
Phone as Modem 140
Phone Number
Displaying 22
Saving 26
With Pauses 27
Phone Settings 33–46
Airplane Mode 42
Call Answer Mode 44
Display Settings 36–38
Language 46
Location Settings 39
R
Resetting Your Phone 53
Ringer Types 33
Roaming 54–56
S
Safety Information 154–162
Security 49–126
Menu 49
Service
www.sprint.com 6
Silence All 36
SMS Text Messaging 118–119
SMS Voice Messaging 120–
121
Special Numbers 50
Streaming Music 151
T
Text Greeting 36
Text Input 30
TTY Use 43
Turning Your Phone On and
Off 15
Index
Sprint Music Store 146
Sprint Picture Mail
Downloading Pictures 103
Uploading Pictures 102
Sprint Power Vision 124–142
Applications 124
Chat 132
Downloading Content 132
FAQs 141
Home Page 126
Launching 126
Password 6
Security Features 53
User Name 125
Sprint Service
Account Passwords 5
Activation 4
Dialing Sprint Services 67
Operator Services 7
Sprint 411 7
Sprint TV 143
Stop Watch 74
Storing Pictures and Videos 96
U
Unlocking Your Phone 50
V
Voice Recognition 76–81
Voice Services 76–81
Voicemail
Menu Key 117
Options 115
Retrieving 113, 114
Setting Up 5, 112
W
Warranty 163–168
Web 135–138
Wireless Backup 68
World Clock 73
Index
171