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MOTOROLA CHARM with MOTOBLUR
Welcome
MOTOROLA CHARM with MOTOBLUR
The CHARM’s compact design offers pocketability, easy handling, and many of the smartphone features its bulkier competitors are touting.
• Get access to thousands of apps on Android
Market™, and use pinch-to-zoom for browsing the
Web and photos.
• The 3MP camera has instant upload access to social networks and image hosting sites.
• CrystalTalk™ PLUS filters noise and gives you great voice quality.
• Get your corporate email pushed immediately to you, and have easy access to your corporate directory.
• View your messages and status updates from your
MOTOBLUR Happenings and Messages widgets.
Widgets can be moved and resized to further personalize your seven home screen panels.
Caution: Before assembling, charging, or using your phone for the first time, please read the important legal and safety information packaged with your product.
More
• Answers: Touch >
My Device.
You can also flick your home screen left or right to see the Getting Started and Tips & Tricks widgets.
• Updates: Phone updates, PC software, online help and more at www.motorola.com/mycharm.
• MOTOBLUR: After you create a MOTOBLUR account, open it at www.motorola.com/mymotoblur.
• Accessories: Find accessories for your phone at www.motorola.com/products.
Welcome 1
Your phone
the important keys & connectors
Power
Press = sleep
Hold = power
Volume
Keys many parties! e y
..
..
.
.
.
.
.
Ja me
Call
Menu
Open options.
Micro USB
Connector
Charge or connect to
PC.
Microphone
3.5mm
Headset
Touchscreen
Home
Press to return to the home screen.
Back
Go back.
Tip: Your phone can automatically switch to vibrate mode whenever you place it face-down. To change this, touch Menu >
Settings > Sound & display >
Smart Profile: Face Down to Vibrate.
2 Welcome
Touch pad on back
Still recovering... too many parties! too
Not even ready...
.
.
.
.
Shift
Alternate
Message
Camera
Search
Press = text
Hold = voice
Delete
Enter
Scroll /
Select
Symbols
Space
Note: Your phone might look a little different.
Tip: To turn on or off the BACKTRACK™ touch pad on the back of your phone, touch Menu > Settings >
Sound & display > BACKTRACK.
Contents
Your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Let’s go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Touchscreen & keys . . . . . . . . . . . . . . . . . . . . . . . . . 6
Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Personalize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Apps & updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Social networking . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Text entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Tips & tricks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Photos & videos . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Memory card & file transfer . . . . . . . . . . . . . . . . . . 38
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Safety, Regulatory & Legal . . . . . . . . . . . . . . . . . . . 46
Let’s go
let’s get you up and running
Assemble & charge
1 SIM in 2 MicroSD in (may already be inserted)
3 Battery in
5 Charge up
3H
4 Cover on
Caution: Please read “Battery Use & Safety” on page 46.
Contents 3
Tip: To save battery life, see “Battery tips” on page 25.
Set up & go
Create or log into a MOTOBLUR account to get your contacts, email, messages, and status information, for all your accounts, all in one place. Registration is secure, and should only take a few minutes:
Note: This phone supports apps and services that use a lot of data, so make sure your data plan meets your needs. For details, contact your service provider.
1 Turn on.
2 Select a language.
3 Register or log in.
If you have not created a
MOTOBLUR account, you’ll need to register: Enter your name, your current email address (where MOTOBLUR can send account information), and a new MOTOBLUR password.
4 Add your accounts to MOTOBLUR.
To add an account, touch it. Then, enter the user name or email and password that you set up on that account.
4 Contents
Tip: For more, or to add accounts anytime, go to “Add account” on page 12.
5 After you sign in, your phone imports your contacts from your SIM card. To see your contacts, touch Contacts.
Tip: To manually import contacts from the SIM card, touch >
Manage SIM card > Import SIM
card.
Your MOTOBLUR account
Only MOTOBLUR syncs contacts, posts, feeds, messages, emails, photos and much more—from sources like Facebook®, Twitter, MySpace, your work email, Picasa™, and Photobucket®—and serves them up just the way you want them. No opening and closing apps and menus, it’s all front and center on your home screen and throughout the entire phone, so you can communicate anyway you like.
You can log into this account from a computer to upload contacts, reset your password, get help, or even locate your phone: www.motorola.com/mymotoblur
Turn it on & off
To turn on your phone, press and hold Power on top of your phone.
To turn off your phone, press and hold Power , then touch
Power off in the menu that opens.
Wi-Fi® connect
If you want to use a Wi-Fi network for even faster
Internet access, press Menu > Settings >
Wireless & networks > Wi-Fi settings. Touch Wi-Fi to search for and connect to wireless networks.
There’s more in “Connect Wi-Fi networks” on page 37.
Cool content & more
Browse and download thousands of the coolest apps on the planet from Android. On top of that, you get a full HTML browser, so you can surf in style.
Download new apps with “Apps & updates” on page 11. Your phone comes with a microSD memory card installed—you can load it up with photos, videos, and music from your computer using “Memory card & file transfer” on page 38.
Note: Do not remove your memory card while your phone is using it or writing files on it.
Security
Your contacts are backed-up on MOTOBLUR, so don’t worry. Even if you lose your phone, MOTOBLUR can help you find it or wipe it. And when you get your next
MOTOBLUR product, your stored info makes it a snap to set up with just a username and password.
Of course, it doesn't stop there. There are plenty of ways to protect your phone and your information, in “Security” on page 41.
Contents 5
Touchscreen & keys
a few essentials
Touchscreen
• Touch: Choose an icon or option.
• Touch & Hold: Open options.
• Drag: Scroll or move slowly.
• Flick: Scroll or move quickly.
• Pinch: Zoom in on maps, Web pages, or photos.
Touch to open.
Touch & hold to move items (or open options, in lists).
Not even ready...
.
Drag or flick to open panels (or scroll, in lists).
6
To zoom pictures, Web pages, or maps, pinch two fingers together or apart.
Contents
If your screen goes to sleep, press Power .
In many apps, the touchscreen can switch from portrait to landscape when you rotate your phone:
Press Menu >
Settings > Sound & display >
Orientation.
BACKTRACK™ pad
You can also flick and double-tap the square touchpad on the back of the display!
Tip: Double-tap to show a focus icon that you can move to select small links on Web pages. To turn this touchpad on or off, press Menu > Settings >
BACKTRACK.
Menu, home, & back keys
Press Menu to open menu options in your home screen, lists, and other places.
Press Home to close any menu or app and return to the home screen. Press and hold Home to show the last few apps you used, then touch an app to open it. In the home screen, press Home to open or close the app menu.
Press Back to go to the previous screen.
Power & sleep key
Press and hold Power to open a menu where you can turn off sound (
Silent mode), network and wireless connections (
Airplane
mode), or the phone (Power
off).
To save your battery, prevent accidental touches, or when you want to wipe smudges off your touchscreen, put the touchscreen to sleep by pressing Power . To wake up the touchscreen, just press Power again.
To change how long your phone waits before the screen goes to sleep automatically, press Menu >
Settings > Sound & display > Screen timeout.
Tip: To make the screen lock when it goes to sleep, use “Screen lock” on page 42.
Volume keys
Press the volume keys on the side of the phone to change the ring volume (in the home screen), or the earpiece volume (during a call).
Home screen
quick access to the things you need most
Quick start: Home screen
The home screen gives you all your latest information in one place. It’s what you see when you turn on the phone or press Home from a menu.
Use the widgets, shortcuts and panels to see what’s important to you—whether it’s home, work or play.
2:35
Phone Status many parties!
Not even ready...
.
Market
Open the app menu.
Widgets
Touch to open. Touch & hold to move or delete.
Flick icons down to see notifications.
Flick left or right to open panels. Touch the bar at the top to jump to panels.
Use & change your home screen
On your home screen, shortcuts are icons that open your favorite apps, Web bookmarks, contacts, mail
Contents 7
labels, or music playlists. Widgets show you news, weather, messages, and other updates.
Flick the home screen left or right to open other panels of shortcuts and widgets.
• To open something, touch it. Press Home to return to the home screen.
Tip: When you open a widget, touch Menu to see any options or settings (you can choose accounts for Messages, Happenings, or Calendar widgets).
There’s more about social networking widgets in
“View account updates & features” on page 13 and
“Update your status” on page 13.
• To resize
Motorola
widgets, touch and hold a corner until you feel a vibration, then drag.
8
Kristine Kelley
3pm go back to school
• To add something or change your wallpaper, touch and hold an empty spot until you see the
Add
to Home screen menu.
You can add a folder to organize your shortcuts.
• To move or delete something, touch and hold it until you feel a vibration, then drag it to another
8 Contents spot, another panel, or the trash at the bottom of the screen.
Search
To search, use a Search widget (if you have one on your home screen), or just start typing—your phone searches the Web, your apps, and your Contacts!
Text Search
Type, then touch.
Voice Search
Touch, then speak.
You can set SafeSearch to filter out explicit images
( Moderate) or explicit images and text (Strict). After you do a voice search, just press Menu > Settings
> SafeSearch and choose a setting.
Phone status & notifications
At the top of the screen, icons on the left notify you about new messages or events (flick the bar down for details). Icons on the right tell you about phone status:
Bluetooth® active
GPS active
Wi-Fi® active downloading network (full signal) network (roaming)
GPRS (fast data)
EDGE (faster data)
mute call speakerphone active
Google™ sync active battery (charging) battery (full charge) alarm set
Tip: To see today’s date, touch and hold the status indicators.
Personalize
add your personal touch
Widgets
To add a widget:
1 Find an empty spot on your home screen where you want to add a widget. You can flick left or right to open other panels on your home screen.
2 Touch and hold the empty spot until you see the
Add to Home screen menu.
3 Touch Motorola widgets or Android widgets.
4 Touch the type of widget. If necessary, enter the widget settings.
Some widgets have settings you can change. Touch a widget to open it, then press Menu .
Ringtones
To change your ringtone and notifications, press Menu > Settings > Sound & display.
To use a song as a ringtone, touch > Music >
Songs, touch and hold the song name, then touch Use
as phone ringtone.
To set vibrate for messages, touch > Messaging
> Menu > Messaging Settings > Text
Messaging, Email, or Social Messaging.
Contents 9
Tip: For quick options, try Menu >
Settings >
Sound & display > Double-Tap to Silence or Smart
Profile: Face Down to Vibrate.
Sounds
features set volume for media and videos
Menu >
Settings > Sound & display > Media volume play tones when using dial pad
Menu > Settings > Sound & display > Audible touch tones play sound on screen selection
Menu >
Settings > Sound & display > Audible selection clarify sound during calls
Menu > Settings > Call settings > Voice
Quality
Display settings
features set display brightness
Menu > Settings > Sound & display >
Brightness
10 Contents features spin the screen
When you rotate the phone, the screen spins to stay right-side-up. Menu > Settings > Sound &
display> Orientation set animation
Menu >
Settings > Sound & display >
Animation
Quick launch shortcuts
To set keyboard shortcuts to launch your favorite app, press Menu >
Settings > Applications > Quick
launch > Assign application.
To use a quick launch shortcut, hold Search while you press the assigned key, like Search launch the browser.
and B to
Date & time
Set date, time, time zone, and formats:
Find it: Menu > Settings > Date & time
Language & region
Set your menu language and region:
Find it: Menu > Settings > Language &
keyboard > Select locale
Apps & updates
get the app you want
Quick start: Apps & updates
You can find all of your apps in one place. From the home screen, just touch or press Home to open and close the app menu.
Want more? No problem: To download more apps, touch > Market.
Your phone can tell you when there’s an updated app or other phone software. To install the update, just follow the instructions on your screen.
Browse & install apps
Get all the fun games and cool apps you want! Android
Market™ provides access to applications developed by developers worldwide, so you can find the app you want. If you need help or have questions about
Android Market, press Menu > Help.
Find it: > Market
Scroll to and touch the app you want to install. Then, touch
Install (if app is free) or Buy.
Recent apps
Press and hold Home to see the last few apps you used, then touch the app you want. Press Home to return to the home screen.
Manage & restore apps
Find it: Menu > Settings > Applications >
Manage applications
Touch an app in the list, then touch Uninstall (for apps you downloaded), Clear cache, or other options.
To reinstall apps from Android Market, touch >
Market > My downloads. Previously installed apps are listed and available for download.
Update my phone
You can check, download, and install phone software updates using your phone, or using your computer:
• Using your phone:
You may get an automatic notification of an available update on your phone. Simply follow the instructions to download and install.
To manually check for updates, press Menu >
Settings > About phone > System updates.
Your phone downloads any updates over your mobile network. Remember, these updates can be quite large (25MB or more) and may not be available
Apps & updates 11
in all countries. If you don’t have an unlimited data plan, or mobile network updates are not available in your country, you can update using a computer.
• Using your computer:
On your computer, go to www.motorola.com/mycharm and check the
“Software” links. If an update is available, simply follow the installation instructions.
Social networking
my life, your life
Add account
Note: You can add your Facebook, MySpace, Twitter, or other accounts to your phone. If you don’t have accounts, you can visit their Web sites to set them up.
Find it: > Accounts > Add account
To sign into your account, use the user name or email and password that you set up on that account (the same as on your computer).
When you sign into social networking accounts, you’ll see your friends and contacts in your Contacts list, and your status and updates can appear in Social
Status and Happenings widgets.
Twitter and MySpace messages will always appear as “read” on your phone, but your phone notifies you when you receive a new message. MySpace marks your messages as “read” online.
For email accounts , see “Set up messaging” on page 21.
Tip: To download updates faster, see “Connect Wi-Fi networks” on page 37.
12 Social networking
Update your status
After you add a social networking account, you can update and see your current status in a Social Status widget on your home screen.
To update your status, just touch your
Social Status widget and enter text. If you have more than one account, you can use the pull-down menu to limit which accounts are updated. When you open the widget, a number on the right side means you have unread status comments (touch it to open them).
To add a Social Status widget:
1 Flick your home screen left or right to open the panel you want. Touch and hold an empty spot to open the Add to Home screen menu.
2 Touch Motorola Widgets > Social Status. The widget appears in the empty spot, and will show your status the next time your phone updates from the network.
View account updates & features
After you add a social networking account, you can see and respond to friends’ updates with the Happenings widget on your home screen. If you don’t see one, set one up in “Widgets” on page 9.
After you touch the Happenings widget to open it:
• Touch a person’s name to open their info.
• Touch the widget title to open a list view.
• Touch to open the full update, then touch the social network’s icon to open its Web site.
Note: Your network or other factors might affect the speed of widget updates.
Edit & delete accounts
Find it: > Accounts
Touch and hold an account, then touch Open account to edit it, or touch Remove account to remove it
(along with its contacts and messages).
Social networking 13
Calls
it’s good to talk
Quick start: Calls
Find it: Dialer
Call
1
4
GHI
7
PQRS
*
2
ABC
5
JKL
8
TUV
0
+
3
DEF
6
MNO
9
WXY
#
11:35
Delete
Search/Add Contacts
Recent Calls
Call a number you entered.
Active call
Kristine Kelley
Mobile 1-555-555-5694
Not even ready to go back to school
00:06
Call Timer
End Call
Hang up.
Mute
End call
Speaker
Speakerphone
Mute/Unmute
Enter numbers during a call.
You can tell your phone to pause, or wait for your confirmation, when it dials a number. Just enter some digits, then press Menu to add a pause or wait.
14 Calls
During a call, press Menu to choose
Hold, New
call, or Use Bluetooth, or to wake up the touchscreen. Your touchscreen sleeps to avoid accidental touches.
Tip: You can press Home or Back to hide the call display. To reopen it, touch
Dialer.
To clarify sound during calls, press Menu >
Settings > Call settings > Voice Quality
Make & answer calls
To make a call, touch Dialer, enter a number, then touch Call.
Tip: To enter the international dialing code, touch and hold . To add a pause or wait after numbers, press Menu .
To answer a call, drag Answer to the right (when your phone is unlocked, Answer is just a touch button).
Press Power/Lock button to ignore
Stretch to
Answer
You can also press Power to ignore the call, or press a volume key to silence the ring.
End calls
Touch End call.
Note: When you hold your phone to your ear,
Mute
End call
Speaker
the display goes dark to avoid accidental touches.
When you move your phone away from your ear, the display lights up again.
Tip: You can press Home or Back to hide the active call display. To reopen it, touch Dialer.
Speed dial
• To set up your speed dial list, touch Dialer >
Menu > Speed dial setup.
• To call a number in the list, touch Dialer, then touch and hold the list number.
Handsfree
Note: Using a mobile device or accessory while driving may cause distraction and may be illegal.
Always obey the laws and drive safely.
During a call:
• To use the speakerphone, touch Speaker.
• To use a Bluetooth® device, press Menu > Use
Bluetooth.
Mute & hold
During a call:
• To mute the current call, touch Mute.
• To put a call on hold, press Menu > Hold.
Enter numbers during a call
To enter numbers during a call, touch then touch the dial pad.
,
Mute
End call
Speaker
Recent calls
Find it: Dialer, then touch the Call Log icon on the left.
• To send a text or other options, touch an entry.
• To call an entry, touch the green phone icon on the right.
• To filter the list, touch the view name (like All calls) at the top.
• To clear the list, press Menu .
Frequent calls
Find it: Dialer > Menu
• To call a number, touch it.
> Frequent
• To send a text message, view a contact, add the call to speed dial, or other options, touch and hold an entry.
Conference calls
To start a conference call, call the first number. After they answer, press Menu > New call and call the
Calls 15
next number. When the next number answers, press Menu > Join.
Your phone number
Find it: Menu > Settings > About phone >
Status > Phone number
Your caller ID
To hide your number from the people you call, press Menu > Settings > Call settings >
Additional settings > Caller ID.
Call forwarding & waiting
You can forward calls all the time, or only when your phone is busy, unanswered, or unreachable (not on the network). To set call forwarding, press Menu >
Settings > Call settings > Call forwarding.
When you’re on a call and a second call comes in,
Call
waiting lets you answer it by touching Answer. You can turn off
Call waiting, to send second calls straight to your voicemail. To turn call waiting on or off, press
Menu >
Settings > Call settings > Additional
settings > Call waiting.
Restrict outgoing calls
To restrict your phone so that it can only dial a few numbers:
16 Calls
Find it: Menu dialing number
>
Settings > Call settings > Fixed
• To turn fixed dialing on, touch FDN disabled.
• To add or delete the allowed numbers, touch
Manage FDN list.
TTY mode
Your phone can use an optional teletypewriter (TTY) device, for people who are hard of hearing or have a speech impairment.
1 Plug the TTY device into the phone’s headset connector.
2 Press Menu > Settings > Call settings > TTY
mode and choose a TTY setting.
Emergency calls
Note: Your service provider programs one or more emergency phone numbers (such as 911 or 112) that you can call under any circumstances, even when your phone is locked. Emergency numbers vary by country.
Your pre-programmed emergency number(s) may not work in all locations, and sometimes an emergency call cannot be placed due to network, environmental, or interference issues.
1 Touch Dialer (if your phone is locked, touch
Emergency Call or press Menu
>
Emergency call).
2 Enter the emergency number.
3 Touch Call to call the emergency number.
Note: Your mobile device can use AGPS satellite signals to help emergency services find you (see “GPS
& AGPS” on page 51).
Contacts
contacts like you’ve never had before
Quick start: Contacts
Find it: Contacts
Contacts: A-Z
Contacts: All contacts
Cheyenne Medina
Flick left or right to change views.
Add a contact.
James Somers
James Thiede
Touch to choose which group to show.
Touch to view contact information. Touch & hold to send email, delete, and more.
To edit a contact, open it and press Menu > Edit.
Tip: To search the list, just type a name. When you flick or drag this list, a scroll button appears on the right. Drag the scroll button to move the list faster.
Import contacts from your SIM
Note: You might have already done this during “Set up
& go” on page 4.
Contacts 17
If you need to import the contacts from your SIM card, touch > Manage SIM card > Import SIM card.
Call, text, or email contacts
Find it: Contacts
For Call, Send Text Message, Email, View contact, or other options, touch and hold the contact.
To voice dial a contact, touch Dialer > Menu >
Voice dial, then say the contact name (you can only voice dial a contact’s Home, Work, or Mobile numbers).
View & use contacts
With a MOTOROLA CHARM with MOTOBLUR, you’ll know what everybody’s up to and when. Every time you pick up a call, check a message, or look up a friend’s contact info, sure, you’ll see their name and number, but you’ll see their social network status and smiling face, too.
Find it:
Contacts
• To filter the contacts by group (
All, Facebook, and so on) touch the filter name at the top.
Tip: To change which account provides the pictures for your
Contacts, from the home screen touch >
Accounts > Menu > Picture source.
18 Contacts
• To change the list view, touch
History (recently used), A-Z (list without status), or Status (list with status) at the bottom.
• To find a contact, just type the name.
Touch a contact to open their details. To start a call or message, just touch their phone number or other info. You can touch
History, Info, or Happenings at the bottom of the screen to see more.
• To send a contact’s details in a message or over a
Bluetooth connection, touch and hold the contact, then choose Share contact.
Edit or delete contacts
Find it: Contacts
Touch the contact, then press Menu > Edit or
Delete. You can set a ringer, address, and other details that will be saved on your phone and your MOTOBLUR account.
Where are contacts edited or deleted?
Your phone edits the contacts in its memory, and also updates your MOTOBLUR account. Your changes won’t affect your SIM card.
Link contacts
You might have two Contacts for the same person; maybe a Facebook friend who is also stored on your
SIM card, or one friend with two email addresses. To combine these two contacts:
Find it: Contacts
Touch a contact to open it, then press Menu >
Link contact and touch the second entry. Your
MOTOBLUR account remembers this connection.
Create contacts
Find it: Contacts > Menu > Add contact
When you’re finished, press Menu > Save.
Where are contacts saved?
Your phone saves new contacts in its memory, your MOTOBLUR account, and other accounts you select: In Contacts, touch Menu > Settings to choose which accounts get updated. New contacts won’t be on your SIM card, but they will download to any new MOTOBLUR phone when you log into your MOTOBLUR account.
Synchronize contacts
When you change one of your Contacts, your phone automatically updates your MOTOBLUR account online. Also, your phone updates your Contacts and
MOTOBLUR account whenever you change a friend in your social networking accounts.
So, you don’t have to do anything to synchronize your
Contacts with your other accounts! MOTOBLUR takes care of it for you.
My details
Find it: Contacts > Menu > My info
To edit details, touch them.
Groups
You can put your Contacts into groups that you create
(like “friends,” “family,” or “work”). Then, you can find contacts faster by showing one group at a time.
To create or show a group in your Contacts, touch
Contacts at the top of your screen and choose the group name.
Contacts 19
Messaging
sometimes it’s best to text, or IM, or email...
Quick start: Messaging
Find it: > Messaging > Universal Inbox
Universal Inbox (3)
Michelle Scanncchio
1:35 PM
The new site
I am wondering about the concept your freela...
Kristine Kelley
11:01 AM
Yesterday
Did you hear what went down at the Point yes...
Kristen Cullen Jul 5
Check for messages now.
Create a message.
Select multiple messages to move, delete, and more.
Touch a message to open it. Touch & hold for options.
• To see other messages in your inbox, flick or drag up.
• To forward, save attachments, and more, open a message, then touch and hold it to open options.
<Subject: Multimedia message>
7:30 PM
• To enter names and text with voice recognition , just touch a text z x c
?123
20 Messaging box, then touch the voice recognition icon on the touchscreen keypad.
Tip: You might need to activate your touchscreen keypad: Touch Menu >
Settings > Language &
keyboard > Android keyboard and Virtual
keyboard.
Read & reply to messages
Find it: > Messaging > Universal Inbox
Note: Universal Inbox shows all of your messages together—text, email, and social networking messages. To show only one type of message, touch a message account type instead of Universal Inbox.
• To open a message and all of its replies, touch it.
• To respond to a message, just open it and enter your response in the text box at the bottom.
To forward a text message, touch and hold a message in the conversation, then touch Forward
message.
For email, touch to choose a reply or forward option.
• To open options , touch and hold a message.
Tip: Try the Messages widget in “Widgets” on page 9.
Create messages
Find it: >
Messaging >
Choose a message type. Then, enter the recipient and message.
Messaging
In text messages and emails, press Menu to add files or choose other options.
Send & receive attachments
To send a file in a message, open a new message, press Menu , and choose the file.
When you receive a message with an attachment, open the message and touch the file name to download it. Then, touch the name again to open it.
Some file formats can be converted to HTML for faster viewing, and your phone will show a button that says Get HTML version.
Tip: To send and receive large attachments faster, see
“Connect Wi-Fi networks” on page 37.
Set up messaging
To add email accounts, touch > Accounts > Add
account.
• Corporate Sync is for Microsoft™ Exchange server work email accounts. Enter details from your IT administrator.
Tip: You might need to enter your domain name with your user name (like domain/username).
Note: Some work accounts might require you to add a password lock to your phone, for security. To stop an account from showing the contacts you create on your phone, touch
Contacts, press Menu > Settings, then uncheck the account under
New contacts.
•
Email is for most personal and other accounts that aren’t on a Microsoft® Exchange Server. For account details, contact the account provider.
To change your settings, touch >
Messaging >
Menu , then touch:
• Manage accounts to change your user name or password (or server settings, for email).
•
Edit Universal Inbox to choose which accounts show messages in the Universal Inbox.
• Messaging Settings to set the notification for each account type (along with other preferences, for email).
Tip: You can tell your phone to send Email as soon as you hit send (
Data push), or set how often your phone sends and receives messages ( Fetch
schedule).
To get Gmail™ in your
Messages widget and
Universal Inbox, you’ll need to add it as an Email
Messaging 21
account: Touch >
Messaging > Menu
, then touch Manage accounts > Add account > Email and enter your Gmail™ details. If you added your
Google account too, turn off its email sync to avoid duplicate email notices: Touch >
Accounts, touch your
Google™ account, and touch the checkmark to turn off
Gmail.
Tip: For social network accounts, see “Add account” on page 12.
Instant messages
To send and receive instant messages, you can use the IM app, Google Talk™, another instant messaging app, or your browser.
Find it: > IM
• To use Google Talk, touch > Talk. To find out more, visit www.google.com/talk
• You can also use your Web browser. Just enter your
IM provider’s Web site. Once you’re there, follow the link to sign in.
• To search for instant messaging apps, touch >
Market. Your IM options will depend on your IM provider.
Voicemail
When you have a new voicemail, shows at the top of your screen. To hear the voicemail, flick down the notification bar and touch the .
If you have Visual Voicemail , you can open and manage a list of your voicemail messages: Touch >
Voicemails. Touch a message to open details or play it. For options, press Menu .
22 Messaging
Text entry
think keyboard, now think smaller
Touchscreen keypad
To open the touchscreen keypad, touch a text box or press and hold Menu . To close it, press Back .
Tip: You might need to activate your touchscreen keypad: Touch Menu > Settings > Language &
keyboard > Android keyboard and Virtual
keyboard.
Budget Meet
Meet Meeting Meetings M e q w e r t y u i o p
Touch to open the touchscreen keypad.
a s d f g h j k l z x c v b n m
DEL Delete
?123
. ,
New line
Voice Recognition
Touch this, then speak the recipient’s name or the text message.
Symbols/Numbers
To move the cursor , touch and hold a word you entered. Then, touch and hold to open a magnifier that lets you drag the cursor to another spot.
Text entry settings
When you enter text, your phone automatically corrects or suggests words. To change these settings, press Menu > Settings > Language & keyboard, then:
• To edit your word suggestion dictionary, touch User
dictionary.
• You can activate a touchscreen keypad that will open any time you touch a text box. To activate it, touch Virtual keyboard or to change its options, touch Android keyboard.
• To change the automatic correction settings for your full keypad, touch Device keyboard.
Text entry 23
Tips & tricks
a few handy hints
Shortcuts
To...
Return to the home screen
Press Home .
Open option menus
See recently dialed numbers
Touch and hold an item, or press Menu , to see all of your options.
Touch Dialer > Call Log.
Sleep/wake your phone
Set lock screen
Press Power .
Google™ search
Press Menu > Settings
> Location & security >
Screen lock.
Press Search on the keypad.
Google™ search by voice
Press and hold Search on the keypad.
24 Tips & tricks
To...
Show last few apps used
Press and hold Home .
Sync media to your desktop / laptop visit motorola.com/mymedialink
Sync contacts from your desktop / laptop to your phone
Show email or updates from a group of friends
Change which messages appear in the Universal Inbox
Use the MOTOBLUR portal: www.motorola.com/mymoto blur.
Touch Contacts >
Menu >
Add group.
Create a group, then open the group (touch
Contacts at the top of your Contacts list). Touch
History to see this group’s messages, or
Status to see their updates.
Open the Universal Inbox, then press Menu >
Edit
Universal Inbox.
To...
Add a shortcut on your home screen for an app or contact
Touch and hold an open area on your home screen to open the Add to Home screen menu, then choose
Shortcuts. Then, you can choose from the
Applications or Contacts lists.
Move a widget or shortcut
Delete a widget shortcut
or
Touch and hold the widget or shortcut until you feel a vibration, then drag it to where you want.
Touch and hold a widget or shortcut until you feel a vibration, then drag it to the trash can at the bottom of your screen.
Battery tips
Your phone is like a small computer, giving you a lot of information and apps, at 3G speed, with a touch display! Depending on what you use, that can take a lot of power.
If you battery is low, press Menu >
Settings >
Battery Manager > Battery Profile > Battery Saver
Mode. In Battery Manager, you can also see what’s been using the most battery.
To save even more battery life between charges, you could reduce:
• recording or watching videos, listening to music, or taking pictures.
• widgets that stream information to your home screen, like news or weather (“Use & change your home screen” on page 7).
• unused online accounts that you registered with
MOTOBLUR (“Edit & delete accounts” on page 13).
• Wi-Fi® and Bluetooth® use: Press Menu >
Settings > Wireless & network settings, then touch items to turn them off or on.
• GPS use: Press Menu >
Settings > Location &
security > Use GPS satellites.
• Email updates: Touch Messaging > Menu >
Messaging Settings > Email > Get new email >
Every hour or Manually.
• network speed: Press Menu > Settings >
Wireless & networks > Mobile networks >
Select network > 2G Only saves battery.
Tips & tricks 25
• network searching: If you are out of coverage, to keep your phone from looking for networks, press and hold Power to open the Power key menu, then touch Airplane mode.
• display brightness: Press Menu > Settings >
Sound & display > Brightness > (dimmer setting).
• display timeout delay: Press Menu >
Settings >
Sound & display > Screen timeout > (shorter
setting).
Photos & videos
see it, capture it, share it!
Photos
Take & share photos
Take that family photo, and post it online for everyone to see.
Find it: > Camera
245
Zoom in
Photos Remaining
(depends on photo resolution and memory card)
Capture
3MP
New York, New York 10006
United States
Zoom Out
Capture or zoom.
3MP
GPS On
Resolution (touch to change)
Tag (location or custom tags)
Note: Photos are stored on your microSD memory card. To change picture resolution, in the viewfinder press Menu > Settings > Picture Resolution.
To take the photo, touch Capture.
26 Photos & videos
After you take the photo, you’ll see it briefly on the screen—touch it to choose options like Share, Set As,
Upload, and Delete.
Photo options
In the viewfinder, press Menu > Settings to open a menu: options
Picture
Resolution
Video
Resolution
Set the resolution of your photo.
Set the resolution of your videos.
Color Effects Choose your color settings, like
None, Negative, or B/W.
Advanced settings
Set the Picture Quality of your photo, or choose your
White
Balance light settings, like Auto,
Daylight, or Cloudy.
View your photos
Find it: >
Gallery
Gallery
Camera roll
87 items
My Tags
1 tag
Folders
3 folders
All Photos
87 photos
Photos you took
Photos you tagged
Folders you created
Scroll down for all photos, videos, and more.
To zoom a picture, pinch two fingers together or apart on the touchscreen.
To rotate a picture, place your thumb on the screen and then make an arc with your finger.
Play a slideshow
Touch >
Gallery, touch a picture, then
Photos & videos 27
touch to start a slideshow. To stop the slideshow, touch the display. To return to the gallery, press Back .
Share your photo gallery
Find it: > Gallery
To send your photo in a message or post it online:
1 Touch and hold a photo, then touch Share.
2 Choose how you want to share—like Email,
MySpace, Social sharing or Text Messaging.
Tip: With
Social sharing, you can post a photo to more than one social network at the same time.
Manage your photos
Find it: >
Gallery
Touch and hold a photo, then:
• To delete the photo, touch
Delete.
• To set the photo as a contact picture, social network profile picture, or wallpaper, touch Set as.
• To open file details, touch Picture Info.
Tip: To copy photos to/from a computer, go to “Memory card & file transfer” on page 38.
Edit your photos
Find it: > Gallery > picture > Menu > Edit
28 Photos & videos
To crop a photo, touch the crop tool, stretch and drag the crop square to the image you want, then touch the crop save icon.
Videos
Record & share videos
Find it: > Camcorder
00:30:10
Zoom in
Minutes Remaining
(depends on video resolution and memory card)
Record
CIF
New York, New York 10006
United States
Zoom Out
Record or zoom.
CIF
Resolution (touch to change)
Tag (location or custom tags)
Tip: To send your video in a message, set the video quality to Low (for MMS messages):
Press Menu >
Settings > Video quality.
To record the video, touch
Record. To stop, touch
Stop.
You will see a thumbnail of your video in the bottom right corner. Touch the thumbnail, then:
• To see all your videos, touch
Gallery.
• To play the video, touch
Play.
• To send the video in a message or post it online, touch Share. For more info on sharing your photos, see “Share your video gallery” on page 29.
• To delete the video, touch
Delete.
Play your videos
Find it: > Gallery > video
Share your video gallery
Find it: >
Gallery
To send your video in a message or post online:
1 Touch and hold a video, then touch
Share.
2 Choose how you want to share.
Manage your videos
Find it: > Gallery
To delete a video, touch and hold a video, then touch
Delete.
Music
when music is what you need...
Quick start: Music
Just open your music library, then select what you want to play.
Find it: > Music > My Music
Your music is stored by artists, albums, songs, and playlists. Touch a category, then touch the song or playlist you want to play.
Playlists, Shuffle, and
Repeat
Music Artist
Album Title
Song Title
1:14 3:45
Music Controls
Progress Bar Total Song Time
Tip: When a song is playing, you can press Menu to add it to a playlist or see other options.
To listen to music during a flight , turn off all your network and wireless connections: Press and hold
Power > Airplane mode.
Music 29
Set up music
What music transfer tools do I need?
To put music on your computer and then load it on your phone, you need:
• Microsoft™ Windows™ PC or
Apple™ Macintosh™.
• USB data cable.
• memory card. Your music is stored on your memory card. Your phone supports removable microSD memory cards up to 32 GB capacity. To make sure your memory card is installed, go to “Assemble & charge” on page 3.
Tip: To see the available memory on your memory card, press Menu >
Settings > SD card &
storage.
What music file formats can I play?
Your phone can play many types of files: MP3, M4A,
AAC, ACC+, MIDI, and WAV.
Note: Your phone does not support any DRM protected files.
What headphones can I use?
Your phone has a 3.5mm headset jack for wired stereo listening. You can go wireless with Bluetooth® stereo
30 Music headphones or speakers (see “Connect Bluetooth devices” on page 36).
Get music
Rip a CD
Not literally. If you’re new to digital music transfer, this means transferring music from a music CD to your computer.
To rip a music CD on your computer, you can use
Microsoft™ Windows™ Media Player. You can download Windows Media Player from www.microsoft.com.
1 On your computer, open Windows Media Player.
2 Insert a music CD into the computer’s CD
ROM drive.
Note: Make sure you change the format to MP3 in
“Rip > Format > Rip Settings.”
3 In the Windows Media Player window, click on the
“Rip” tab.
4 Highlight the songs you want to import, and click
“Start Rip“.
The songs are imported to the Windows Media Player
Library.
Transfer using Windows Media Player
Transfer music files from a computer to your memory card.
Note: Copyright—do you have the right? Always follow the rules in your phone’s safety, regulatory, and legal information, packaged with your phone.
1 With a memory card inserted, and your phone showing the home screen, connect a Motorola micro USB data cable from your phone’s micro USB port to a USB port on your computer. Your phone should show in the status bar.
Note: Your phone supports Microsoft™ Windows™
XP, Windows Vista™, and Apple™ Macintosh™.
Other operating systems may not be compatible.
2 Your phone shows a USB connection dialog. Touch
USB drive. You can’t use the files on your memory card while it is connected.
3 On your computer, open Windows Media Player.
4 On the “Sync” tab, select “More Options.” Under
“Device,” select your phone.
5 Select “Properties,” check the “Create folder hierarchy on device” box, and click “OK.”
6 Drag your music files over to the “Sync List” and press “Start Sync.”
Transfer using USB
To use a USB cable, see “Memory card & file transfer” on page 38.
Music 31
Web
you don’t need a computer, surf the web with your phone
Quick start: Browser
Find it: > Browser
Search or type URL
Text Search
Go
11:35 Connection:
, , or Wi-Fi
Voice Search
Press to open the address bar and menu.
New Window Bookmarks Windows
Refresh Forward More
To enter a Web page address in the browser or your home screen, just start typing.
Pages with RSS news feeds show on the right side of the address bar. To add the feed to a News widget, press Menu > More > RSS Feeds, then choose the widget.
Note: If you can’t connect, contact your service provider.
Connect
Your phone uses the mobile phone network (over the air) to automatically connect to the Web.
Note: Your service provider may charge to surf the
Web or download data.
To use a wireless network, press Menu >
Settings
> Wireless & networks. Touch Wi-Fi to turn it on, then touch
Wi-Fi settings to search for nearby wireless networks. Touch a network to connect.
There’s more in “Connect Wi-Fi networks” on page 37.
web2go
web2go is your destination—on your phone or the
Web—for the latest features and services, games, wallpaper, 411 and information, Web and applications, music and sounds, special values, and more. A single location that hosts all of this content all the time, web2go is free to browse so you can always find the latest additions.
You can access web2go through your phone, or through your personal Web portal at My T-Mobile.
32 Web
Web touch tips
www.google.com: Google www.google.com: Google
News results for android
Verizon Droid Success Limited by Android Market -
7 hours ago
The idon't ad campaign pits the Android-based Droid head-to-head against the formidable iphone. Based on preliminary predictions ..
PC World - 1778 related articles »
Zoom
To zoom in or out, pinch two fingers together or apart.
Tip: To help select links, use the “BACKTRACK™ pad” on page 6.
Browser options
Press Menu to see browser options: options
Bookmarks
New window
Refresh
Shows a list of your bookmarks.
Touch
Add bookmark... to add the current page to your list.
Opens a new window.
Reloads the current page.
options
More Shows browser options, like Find
on page, Select text, Page info,
Share page, Downloads, and
Settings.
Download apps
Warning: Apps downloaded from the Web can be from unknown sources. To protect your phone and personal data, only download apps from sources you trust, like “Apps & updates” on page 11.
Note: All apps downloaded are stored in your phone memory.
To download apps:
1 To launch the browser, touch > Browser.
2 Find the app you want to download and touch the download link.
Manage your downloads
To view files or applications you have downloaded, touch > Browser > > More > Downloads.
To clear your download history, press Menu >
Clear list. To cancel, press Menu > Cancel all
downloads.
Web 33
YouTube™
The YouTube user-generated content Web site lets you share videos with YouTube users everywhere. You don’t need a YouTube account to browse and view videos.
Find it: > YouTube
Note: If you don’t have a YouTube account, visit www.youtube.com to find out more. To create an account or sign in, press Menu > My account.
To Search, Upload, or Share videos, press Menu .
Location
toss away your maps
Google Maps™
Where am I? What's around here? Let Google Maps help you explore your surroundings and find what you're looking for.
Find it: > Maps
Drag or flick to scroll.
Touch to show zoom.
44 West Street
Wacker Dr
E Wacker Pl
A
E S WaterSt
M
State/Lake
W Lake St M
Lake
M
Search
W Lake St
Randolph/
Wabash
M
Directions Randolph
St Metra
Washington-Blue
Press to open a menu where you can search, get directions, find your location, and more.
My Location Join Latitude More
Google Maps opens by default in “Map mode.”
Latitude
Join Latitude
See where your friends and family are on Google
Maps™. Plan to meet up, check that your parents got home safely, or just stay in touch.
34 Location
Don’t worry, your location is not shared unless you agree to it. You need to join Latitude, and then invite your friends to view your location or accept their invitations. When using Google Maps (in any mode except in Street View), press Menu >
Join
Latitude. Read the privacy policy and, if you agree with it, choose to continue.
Add & remove friends
Find it: > Maps > Menu > Latitude
To add friends:
1 Press Menu > Add friends.
2 Touch Select from Contacts or Add via email
address, then touch a contact and Add friends.
If your friends already use Latitude, they’ll receive an email request and a notification. If they have not yet joined Latitude, they’ll receive an email request that invites them to sign in to Latitude with their Google account.
To remove friends:
1 Press Menu >
Latitude to show your friends list, then touch a friend in your list.
2 Touch Remove.
Share location
When you receive a request to share location details you can choose to:
• Accept and share back—see your friends location, and your friend can see yours.
•
Accept, but hide my location—see your friend's location, but they can't see yours.
• Don't accept—location information is not shared between you and your friend.
Hide your location
To hide your location from a friend, press Menu >
Latitude to show your friends list. Touch your contact name, then press Menu > Privacy > Hide your
location.
Turn off Latitude
Press Menu
Touch Menu
> Latitude to show your friends list.
>
Privacy > Turn off Latitude.
Location 35
Wireless
lose the wires and go wireless
Quick start: Wireless
To connect a Bluetooth® headset or car kit, press
Menu > Settings > Wireless & networks >
Bluetooth settings
Bluetooth settings
Bluetooth
Device name
(your phone’s name)
Discoverable
Make device discoverable
Scan for devices
Bluetooth devices
Turn on & scan.
Change your phone’s
Bluetooth name.
Let Bluetooth devices find your phone.
(found device name)
Pair with this device
Connect.
To use a Wi-Fi® network for fast Internet access and to download data, press Menu >
Settings >
Wireless & networks > Wi-Fi settings.
Note: Your phone's Wi-Fi features and power levels are not allowed for outdoor operation in France. To avoid unlawful interference with radio signals, do not use the Wi-Fi features in France unless you are indoors.
36 Wireless
Turn Bluetooth power on or off
Find it: Menu >
Settings > Wireless & networks
> Bluetooth
Note: To extend battery life, turn Bluetooth power off when not in use.
Connect Bluetooth devices
Note: This feature requires an optional accessory.
To connect with a new device, you need to pair with it.
You only need to do this once for each device—to connect again, just turn on the device.
1 Make sure the device you are pairing with is in discoverable mode.
Note: Refer to the guide that came with the device for details.
2 Press Menu > Settings > Wireless &
networks > Bluetooth settings.
3 Touch Bluetooth to turn on and scan. If Bluetooth power is already on, touch Scan for devices.
4 Touch a device to connect.
5 If necessary, touch OK, or enter the device passkey
(like 0000) to connect to the device. When the device is connected, the Bluetooth indicator appears in the status bar.
Note: Using a mobile device or accessory while driving may cause distraction and may be illegal.
Always obey the laws and drive safely.
After you connect:
• To reconnect with a device, simply turn on the device or touch the device name in the Bluetooth
devices list.
• To disconnect a device, simply turn off the device, or touch the device name in the devices list and press Menu >
Disconnect.
Turn Wi-Fi power on or off
Find it: Menu
> Wi-Fi
> Settings > Wireless & networks
Note: To extend battery life, turn off Wi-Fi power when not in use.
Connect Wi-Fi networks
To find networks in your range:
1 Press Menu > Settings > Wireless &
networks > Wi-Fi settings.
2 Touch Wi-Fi to turn on and scan. If Wi-Fi is already on, press Menu > Scan. Your phone lists the networks it finds within range.
Tip: To see your phone’s MAC address or other
Wi-Fi details, press Menu > Advanced.
3 Touch a network to connect. If necessary, enter pass codes from the network administrator and touch
Connect.
When your phone is connected to a Wi-Fi network, appears in the status bar
Tip: Your phone automatically reconnects networks you have used when they are in range and Wi-Fi power is on.
Phone Network
You should not need to change any network settings.
Contact your service provider for help.
Press Menu > Settings > Wireless & networks >
Mobile networks to show options for roaming networks, network selection, operator selection, and access point names.
Airplane Mode
Use airplane mode to turn all your wireless connections off—useful when flying. Press Power
> Airplane mode.
Wireless 37
Memory card & file transfer
copy photos, music, and more to your phone
Memory card
Note: You need the memory card installed for some features on your phone, like Camera.
To open and manage memory card files on your phone, touch
> Quickoffice
Note: Do not remove your memory card while your phone is using it or writing files on it.
Warning: When you format a memory card, all data on the card is deleted .
To remove or format your memory card, you need to unmount it. Press Menu > Settings > SD card &
phone storage > Unmount SD card. Then, to format your memory card, touch Format SD card.
View & transfer files
Your can use Motorola Phone Portal (MPP) to connect your phone and computer with a cable or a Wi-Fi network.
When you connect your phone or type the MPP URL into your computer’s browser, you’ll see the MPP home screen.
Open your recent activity
(Home), Contacts, Photos,
Settings, File Manager, or
Support.
Open details about your phone’s network signal, battery, or memory.
Show All recent activity, or only your SMS (text messages) or
Calls.
Choose your language.
Note: MPP works best with Internet Explorer 7 or newer, with Java script and cookies enabled.
38 Memory card & file transfer
Connect through a Wi-Fi network
Note: Most public Wi-Fi networks (like the ones at coffee shops) don’t let devices connect to each other.
In that case, you need a USB cable connection.
1 Touch >
Phone Portal
2 If your phone is connected to a
Wi-Fi network , it shows an MPP URL.
Use a computer on the network to enter the URL in a browser. It opens the
MPP home screen!
http://###.###.#.###:###
Tip: When your phone’s Wi-Fi is on, it automatically reconnects to nearby networks it has used. To turn
Wi-Fi on or off, press Menu >
Settings >
Wireless & networks > Wi-Fi
If your phone is not connected to a Wi-Fi network , it asks you to connect. Touch
OK to open the Wi-Fi settings screen, then turn on Wi-Fi and touch a network to connect.
For network passwords, ask other network users or administrators. For your phone’s MAC address and
Wi-Fi details, press Menu >
Advanced.
When your phone is connected ( appears in the status bar), press Back to close the settings.
Soon, MPP shows a URL at the bottom of your screen. Using a computer on the same Wi-Fi network, just type the URL into the browser to open the MPP home screen!
Connect through a USB cable
1 Turn on your phone and computer, and connect them with a USB-to-micro
USB cable.
Your computer might guide you through installing
Motorola drivers.
2 Once your computer has the correct Motorola drivers, it opens the MPP home page in your browser. A Motorola icon appears in your task bar, in the lower right of your computer screen.
If you have Motorola MediaLink, it will launch instead of MPP. To use MPP, right-click in your task bar, select “when the phone connects, launch,” and choose MPP. Disconnect and reconnect your phone to launch MPP.
Memory card & file transfer 39
Tools
stay on top of things
Alarm clock
Find it: > Alarm & Timer
To turn on an alarm, touch the check box.
Alarm Timer
To add an alarm, press Menu
> Add alarm, then enter alarm details.
To set a snooze period, in the
Alarm Clock list press Menu
> Snooze time.
When an alarm sounds, drag
Dismiss to turn it off or touch the screen to delay.
Wake up!
4:00am
Sleep in
7:00am Tuesday
Alarm
9:00am Tue, Fri
To cancel a snoozed alarm, drag down the notification bar and touch the alarm name.
To use the timer, just open the alarm clock, touch
Timer at the top of the screen, and use your keypad to enter countdown time.
Calendar
Find it: > Calendar
40 Tools
Your calendar events can be viewed in different ways:
Press Menu >
Agenda, Day, or Week. When you highlight an event in the day and week views, more details appear.
January 2009
Sun Mon Tue Wed Thu Fri Sat
28 29 30 31 1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
Add calendar events
From any calendar view, press Menu > New event.
Enter event details and touch
Save.
25 26 27 28 29 30 31
1 2 3 4 5 6 7
Manage calendar events
To edit an event, touch and hold it, then touch
Edit
event. When you’re done, touch Save.
To delete an event, touch and hold it, then touch
Delete event.
To go to today, press Menu >
Today.
Calculator
Find it: > Calculator
Your calculator has two views: basic and advanced. To change your views, press Menu > Advanced
panel or Basic panel. To clear history, press Menu > Clear history.
Quickoffice
Use Quickoffice to view recent documents and files on your memory card.
Find it: > Quickoffice
Touch a file or folder to open, or touch and hold a file for options.
To manage your folders and transfer files, see
“Memory card & file transfer” on page 38.
Security
help keep your phone safe
Quick start: Security
Find it: Menu > Settings > Location & security
You have lots of ways to keep your phone safe.
Location & security settings
Security
Screen lock
Display a screen preventing accidental touches
Security lock
SIM card lock
Set up SIM card lock
Passwords
Visible passwords
Show password as you type
Credential storage
Use secure credentials
You’ll need to slide the
“unlock” icon when you turn on your screen.
You’ll enter a code when you turn on your screen.
Set SIM card lock and change SIM PIN.
If you lose your phone, you can log into your
MOTOBLUR account from a computer to locate your phone or clear the data on it: www.motorola.com/mymotoblur.
Security 41
Screen lock
Set your phone to display a lock screen, and prevent accidental key presses, press Menu > Settings >
Location & security > Screen lock. You can also set a security lock to prevent others from using your phone.
To set your security level, press Menu > Settings
>
Location & security > Security lock > Security
lock type. Some work accounts might require you to add a password lock to your phone, for security.
•
Pattern lock: draw a pattern to unlock.
•
Passcode lock: enter a code to unlock.
Note: You can make emergency calls on a locked phone (“Emergency calls” on page 16). A locked phone still rings, but you need to unlock it to answer .
Lock pattern
To set the lock pattern, press Menu > Settings >
Location & security > Security
lock > Security lock type >
Pattern lock.
Follow the instructions to draw your lock pattern.
When prompted, draw the pattern to unlock the phone.
Draw an unlock pattern
42 Security
Passcode lock
To set the passcode, press Menu >
Settings >
Location & security > Security lock > Security lock
type > Passcode lock.
Enter a passcode, then confirm it.
When prompted, enter the passcode to unlock the phone.
Personalize your lock screen
To change your timeout, press Menu >
Settings >
Sound & display > Screen timeout. If you don't touch the screen or press any keys for this amount of time, the screen locks automatically. To unlock, see
“Lock & unlock” on page 42.
To change your lock screen picture, press Menu >
Settings > Sound & display > Wallpaper settings.
Lock & unlock
To lock the screen/phone:
• Press Power .
• Let the screen time out (don’t press anything).
• Switch the power off.
To unlock the screen/phone:
• Press Menu or switch the phone on to display the lock screen.
• Press Menu to unlock—if you've set a lock pattern or passcode, you'll be asked to enter it.
Forgot your pattern or passcode?
In the passcode unlock screen, press Menu >
Forgot passcode? to unlock your phone with your
MOTOBLUR email address and MOTOBLUR password.
In the pattern unlock screen, after you enter an incorrect pattern five times, you can touch
Forgot
passcode? to unlock your phone with your
MOTOBLUR email address and MOTOBLUR password.
Lock your SIM
Enable SIM PIN
To lock your SIM (the next time you power up the phone you will need to enter your SIM PIN), press Menu > Settings > Location & security >
Set up SIM card lock > Lock SIM card. Enter your
SIM PIN code.
Caution: If you enter an incorrect PIN code three times, your phone locks your SIM card and asks for your PIN unlock code, contact your service provider.
Change SIM PIN
To change your SIM PIN , press Menu >
Settings
> Location & security > Set up SIM card lock >
Change SIM PIN.
PUK code
To unlock your SIM PIN, you need to enter your PIN unlock code (PUK code) when prompted.
Note: Your PUK code is provided by your service provider.
Reset
To reset your phone to factory settings and erase all the data on your phone, press Menu > Settings >
Privacy > Factory data reset > Reset phone.
Warning: All downloaded apps and user data on your phone will be deleted. Data on your memory card will not be deleted.
Lost, stolen, broken, cleared
Don't you just hate it when your life is on your phone and it all goes wrong? Lose it, break it, reset it, or even worse—stolen! Relax, MOTOBLUR can help find your phone, clear it (if you need to) and best of all, restore all your stuff.
Note: You cannot track or clear your phone if it is turned off.
Security 43
Track your phone
To locate your phone:
1 Log into your MOTOBLUR account: www.motorola.com/mymotoblur.
2 On the phone profile page, follow the link to locate your phone.
MOTOBLUR locates your phone using GPS and
AGPS (see the important legal and safety information packaged with your phone).
Remote clear
To wipe your phone data:
1 Log into your MOTOBLUR account: www.motorola.com/mymotoblur.
2 On the phone profile page, follow the link to delete data.
Warning: All downloaded apps and user data on your phone will be deleted. Data on your memory card will not be deleted.
Restore your phone
If you lose your phone, don’t worry. Your contacts are backed up on MOTOBLUR.
To restore your contacts and account settings after a reset, remote clear, or on a new MOTOBLUR phone, just log into your existing MOTOBLUR account. Please
44 Security note that text messages, downloaded applications, call logs, and items stored on your phone will not be restored. To restore your Android Market apps, see
“Manage & restore apps” on page 11.
Troubleshooting
we’re here to help
Crash recovery
In the unlikely event that your phone stops responding to touches and key presses, try a quick reset. Remove the back cover and battery (“Assemble & charge” on page 3), then replace and turn on your phone as usual.
Service & repairs
If you have questions or need assistance, we’re here to help.
Go to www.motorola.com/repair (United States) or www.motorola.com/support (Canada), where you can select from a number of customer care options. You can also contact the Motorola Customer Support
Center at: 1-800-734-5870 (United States - Android products), 1-800-331-6456 (United States - all other products), 1-888-390-6456 (TTY/TDD United States for hearing impaired - all products), or 1-800-461-4575
(Canada - all products).
Troubleshooting 45
Safety, Regulatory & Legal
Battery Use & Safety
Battery Use & Safety Important: Handle and store batteries properly to avoid injury or damage.
Most battery issues arise from improper handling of batteries, and particularly from the continued use of damaged batteries.
DON’Ts
• Don’t disassemble, crush, puncture, shred, or otherwise attempt to change the form of your battery.
• Don’t let the mobile device or battery come in contact with water.* Water can get into the mobile device’s circuits, leading to corrosion. If the mobile device and/or battery get wet, have them checked by your service provider or contact
Motorola, even if they appear to be working properly.*
• Don’t allow the battery to touch metal objects. If metal objects, such as jewelry, stay in prolonged contact with the battery contact points, the battery could become very hot.
• Don’t place your mobile device or battery near a heat source.* Excessive heat can damage the mobile device or the battery. High temperatures can cause the battery to swell, leak, or malfunction. Therefore:
• Don’t dry a wet or damp battery with an appliance or heat source, such as a hair dryer or microwave oven.
DOs
• Do avoid leaving your mobile device in your car in high temperatures.*
• Do avoid dropping the battery or mobile device.* Dropping these items, especially on a hard surface, can potentially cause damage.*
• Do contact your service provider or Motorola if your mobile device or battery has been damaged from dropping or high temperatures.
* Note: Always make sure that the battery compartment is closed and secure to avoid direct exposure of the battery to any of these conditions.
Important: Use Motorola Original products for quality assurance and
safeguards. To aid consumers in identifying authentic Motorola batteries from non-original or counterfeit batteries (that may not have adequate safety protection),
46 Troubleshooting
Motorola provides holograms on its batteries. Consumers should confirm that any battery they purchase has a “Motorola Original” hologram.
Motorola recommends you always use Motorola-branded batteries and
chargers. Motorola mobile devices are designed to work with Motorola batteries.
If you see a message on your display such as
Invalid Battery or
Unable to Charge, take the following steps:
• Remove the battery and inspect it to confirm that it has a “Motorola Original” hologram;
• If there is no hologram, the battery is not a Motorola battery;
• If there is a hologram, replace the battery and try charging it again;
• If the message remains, contact a Motorola authorized service center.
Important: Motorola’s warranty does not cover damage to the mobile device caused by non-Motorola batteries and/or chargers.
Warning: Use of a non-Motorola battery or charger may present a risk of fire, explosion, leakage, or other hazard.
Proper and safe battery disposal and recycling: Proper battery disposal is not only important for safety, it benefits the environment. Consumers may recycle their used batteries in many retail or service provider locations. Additional information on proper disposal and recycling may be found on the Web:
• www.motorola.com/recycling
• www.rbrc.org/call2recycle/ (in English only)
Disposal: Promptly dispose of used batteries in accordance with local regulations. Contact your local recycling center or national recycling organizations for more information on how to dispose of batteries.
032375o
Warning: Never dispose of batteries in a fire because they may explode.
Battery Charging
• When charging your battery, keep it near room temperature. Never expose batteries to temperatures below 0°C (32°F) or above 45°C (113°F) when charging.
• New batteries are not fully charged.
• New batteries or batteries stored for a long time may take more time to charge.
• Motorola batteries and charging systems have circuitry that protects the battery from damage from overcharging.
Driving Precautions
Responsible and safe driving is your primary responsibility when behind the wheel of a vehicle. Using a mobile device or accessory for a call or other application while driving may cause distraction. Using a mobile device or accessory may be prohibited or restricted in certain areas, always obey the laws and regulations on the use of these products.
While driving, NEVER:
• Type or read texts.
• Enter or review written data.
• Surf the web.
• Input navigation information.
• Perform any other functions that divert your attention from driving.
While driving, ALWAYS:
• Keep your eyes on the road.
• Use a handsfree device if available or required by law in your area.
• Enter destination information into a navigation device before driving.
• Use voice activated features (such as voice dial) and speaking features (such as audible directions), if available.
• Obey all local laws and regulations for the use of mobile devices and accessories in the vehicle.
• End your call or other task if you cannot concentrate on driving.
Remember to follow the “Smart Practices While Driving” in this guide and at www.motorola.com/callsmart (in English only).
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts when exposed to flashing lights, such as when playing videos or games. These may occur even if a person has never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult with your physician before playing videos or games or enabling a flashing-lights feature (if available) on your mobile device.
Discontinue use and consult a physician if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. It is always a good idea to hold the screen away from your eyes, leave the lights on in the room, take a 15-minute break every hour, and stop use if you are tired.
Caution About High Volume Usage
Warning: Exposure to loud noise from any source for extended periods of time may affect your hearing. The louder the volume sound level, the less time is required before your hearing could be affected.
To protect your hearing:
• Limit the amount of time you use headsets or headphones at high volume.
• Avoid turning up the volume to block out noisy surroundings.
• Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness in your ears, ringing in your ears, or muffled speech, you should stop listening to the device through your headset or headphones and have your hearing checked.
For more information about hearing, see our Web site at direct.motorola.com/hellomoto/nss/AcousticSafety.asp (in English only).
Repetitive Motion
When you repetitively perform actions such as pressing keys or entering finger-written characters, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. If you continue to have discomfort during or after such use, stop use and see a physician.
[Nov0109]
Small Children
Keep your mobile device and its accessories away from small children.
These products are not toys and may be hazardous to small children. For example:
• A choking hazard may exist for small, detachable parts.
• Improper use could result in loud sounds, possibly causing hearing injury.
• Improperly handled batteries could overheat and cause a burn.
Troubleshooting 47
Glass Parts
Some parts of your mobile device may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove. Stop using your mobile device until the glass is replaced by a qualified service center.
Operational Warnings
Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often, but not always, posted and can include fueling areas, such as below decks on boats, fuel or chemical transfer or storage facilities, or areas where the air contains chemicals or particles, such as grain dust, or metal powders.
When you are in such an area, turn off your mobile device, and do not remove, install, or charge batteries. In such areas, sparks can occur and cause an explosion or fire.
Symbol Key
Your battery, charger, or mobile device may contain symbols, defined as follows:
Symbol
032374o
Definition
Important safety information follows.
032376o
Do not dispose of your battery or mobile device in a fire.
032375o
Your battery or mobile device may require recycling in accordance with local laws. Contact your local regulatory authorities for more information.
Symbol Definition
Do not dispose of your battery or mobile device with your household waste. See “Recycling” for more information.
For indoor use only.
Listening at full volume to music or voice through a headset may damage your hearing.
Radio Frequency (RF) Energy
Exposure to RF Energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives and transmits RF energy. When you communicate with your mobile device, the system handling your call controls the power level at which your mobile device transmits.
Your mobile device is designed to comply with local regulatory requirements in your country concerning exposure of human beings to RF energy.
RF Energy Operational Precautions
For optimal mobile device performance, and to be sure that human exposure to RF energy does not exceed the guidelines set forth in the relevant standards, always follow these instructions and precautions:
• When placing or receiving a phone call, hold your mobile device just like you would a landline phone.
• If you wear the mobile device on your body, always place the mobile device in a
Motorola-supplied or approved clip, holder, holster, case, or body harness. If you do not use a body-worn accessory supplied or approved by Motorola, keep the mobile device and its antenna at least 2.5 centimeters (1 inch) from your body when transmitting.
48 Troubleshooting
• Using accessories not supplied or approved by Motorola may cause your mobile device to exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved accessories, visit our Web site at: www.motorola.com.
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference from external sources if inadequately shielded, designed, or otherwise configured for RF energy compatibility. In some circumstances, your mobile device may cause interference with other devices.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do so.
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in flight.
Implantable Medical Devices
If you have an implantable medical device, such as a pacemaker or defibrillator, consult your physician before using this mobile device.
Persons with implantable medical devices should observe the following precautions:
• ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the implantable medical device when the mobile device is turned ON.
• DO NOT carry the mobile device in the breast pocket.
• Use the ear opposite the implantable medical device to minimize the potential for interference.
• Turn OFF the mobile device immediately if you have any reason to suspect that interference is taking place.
Read and follow the directions from the manufacturer of your implantable medical device. If you have any questions about using your mobile device with your implantable medical device, consult your healthcare provider.
Specific Absorption Rate (IEEE)
SAR (IEEE)
Your model wireless phone meets the governmental requirements for exposure to radio waves.
Your mobile device is a radio transmitter and receiver. It is designed and manufactured to not exceed limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government and by the
Canadian regulatory authorities. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed for the safety of all persons, regardless of age or health, and to account for any variations in measurements.
The exposure standard for mobile devices employs a unit of measurement known as the Specific Absorption Rate (SAR). The IEEE SAR limit set by the FCC and by the
Canadian regulatory authorities is 1.6 watts per kilogram (W/kg), averaged over one gram of tissue. Tests for SAR are conducted using procedures accepted by the FCC and by Industry Canada with the mobile device transmitting at its highest certified power level in all tested frequencies. Although the SAR is determined at the highest certified power level, the actual SAR level of the mobile device while operating can be below the maximum value. This is because the mobile device is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station, the lower the power output.
Before a mobile device is available for sale to the public in the U.S. and Canada, it must be tested and certified to the FCC and Industry Canada that it does not exceed the limit established by each government for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) submitted to the
FCC and available for review by Industry Canada. The highest SAR value for this mobile device when tested for use at the ear is 1.43 W/kg, and when worn on the body, as described in this guide, is 1.53 W/kg. The SAR value for this mobile device in its data transmission mode (body-worn use) is 0.29 W/kg. Body-worn measurements can differ, depending upon available accessories and regulatory
Troubleshooting 49
requirements. The SAR information includes the Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product.
While there may be differences between the SAR levels of various mobile devices and at various positions, they meet the governmental requirements for safe exposure. Please note that improvements to this product model could cause differences in the SAR value for later products; in all cases, products are designed to be within the guidelines.
Additional information on SAR can be found on the Cellular Telecommunications
& Internet Association (CTIA) Web site: http://www.phonefacts.net
or the Canadian Wireless Telecommunications Association (CWTA) Web site: http://www.cwta.ca
Information from the World Health
Organization
precautions for the use of mobile phones. If you are concerned, you may want to limit your own or your children’s RF exposure by limiting the length of calls or by using handsfree devices to keep mobile phones away from your head and body.”
Source: WHO Fact Sheet 193
Further information: http://www.who.int/peh-emf
European Union Directives Conformance
Statement
EU Conformance
0168
[Only Indoor Use Allowed In France for Bluetooth and/or Wi-Fi]
Hereby, Motorola declares that this product is in compliance with:
• The essential requirements and other relevant provisions of Directive 1999/5/EC
• All other relevant EU Directives
50 Troubleshooting
0168
Product
Approval
Number
The above gives an example of a typical Product Approval Number.
You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC
(to R&TTE Directive) at www.motorola.com/rtte. To find your DoC, enter the
Product Approval Number from your product’s label in the “Search” bar on the Web site.
FCC Notice to Users
FCC Notice The following statement applies to all products that have received FCC approval. Applicable products bear the FCC logo, and/or an FCC ID in the format FCC ID:xxxxxx on the product label.
Motorola has not approved any changes or modifications to this device by the user.
Any changes or modifications could void the user’s authority to operate the equipment. See 47 CFR Sec. 15.21.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See 47 CFR Sec. 15.19(3).
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Industry Canada Notice to Users
Industry Canada Notice Operation is subject to the following two conditions: (1) This device may not cause interference and (2) This device must accept any interference, including interference that may cause undesired operation of the device. See RSS-GEN 7.1.5. This Class B digital apparatus complies with Canadian ICES-003.
GPS & AGPS
location-based applications. GPS uses satellites controlled by the U.S. government that are subject to changes implemented in accordance with the Department of
Defense policy and the Federal Radio Navigation Plan. These changes may affect the performance of location technology on your mobile device.
Your mobile device can also use Assisted Global Positioning System (AGPS), which obtains information from the cellular network to improve GPS performance. AGPS uses your wireless service provider's network and therefore airtime, data charges, and/or additional charges may apply in accordance with your service plan. Contact your wireless service provider for details.
Your Location
Location-based information includes information that can be used to determine the approximate location of a mobile device. Mobile devices which are connected to a wireless network transmit location-based information. Devices enabled with GPS or
AGPS technology also transmit location-based information. Additionally, if you use applications that require location-based information (e.g. driving directions), such applications transmit location-based information. This location-based information may be shared with third parties, including your wireless service provider, applications providers, Motorola, and other third parties providing services.
Emergency Calls
When you make an emergency call, the cellular network may activate the AGPS technology in your mobile device to tell the emergency responders your approximate location.
AGPS has limitations and might not work in your area. Therefore:
• Always tell the emergency responder your location to the best of your ability; and
• Remain on the phone for as long as the emergency responder instructs you.
Performance Tips
• Go outside and away from underground locations, covered vehicles, structures with metal or concrete roofs, tall buildings, and foliage. Indoor performance might improve if you move closer to windows, but some window sun shielding films can block satellite signals.
• Move away from radios, entertainment equipment, and other electronic devices.
Navigation
other navigational data may contain inaccurate or incomplete data. In some countries, complete information may not be available. Therefore, you should visually confirm that the navigational instructions are consistent with what you see. All drivers should pay attention to road conditions, closures, traffic, and all other factors that may impact driving. Always obey posted road signs.
Smart Practices While Driving
Driving Safety
Check the laws and regulations on the use of mobile devices and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas—for example,
handsfree use only may be required. Go to www.motorola.com/callsmart (in English only) for more information.
Your mobile device lets you communicate by voice and data—almost anywhere, anytime, wherever wireless service is available and safe conditions allow. When
Troubleshooting 51
driving a car, driving is your first responsibility. If you choose to use your mobile device while driving, remember the following tips:
• Get to know your Motorola mobile device and its features such as speed
dial, redial and voice dial. If available, these features help you to place your call without taking your attention off the road.
• When available, use a handsfree device. If possible, add an additional layer of convenience to your mobile device with one of the many Motorola Original handsfree accessories available today.
• Position your mobile device within easy reach. Be able to access your mobile device without removing your eyes from the road. If you receive an incoming call at an inconvenient time, if possible, let your voicemail answer it for you.
• Let the person you are speaking with know you are driving; if necessary,
suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice, and even heavy traffic can be hazardous.
• Do not take notes or look up phone numbers while driving. Jotting down a
“to do” list or going through your address book takes attention away from your primary responsibility—driving safely.
• Dial sensibly and assess the traffic; if possible, place calls when your
car is not moving or before pulling into traffic. If you must make a call while moving, dial only a few numbers, check the road and your mirrors, then continue.
• Do not engage in stressful or emotional conversations that may be
distracting. Make people you are talking with aware you are driving and suspend conversations that can divert your attention away from the road.
• Use your mobile device to call for help. Dial 911 or other local emergency number in the case of fire, traffic accident, or medical emergencies (wherever wireless phone service is available).
• Use your mobile device to help others in emergencies. If you see an auto accident, crime in progress, or other serious emergency where lives are in danger, call 911 or other local emergency number (wherever wireless phone service is available), as you would want others to do for you.
• Call roadside assistance or a special non-emergency wireless
assistance number when necessary. If you see a broken-down vehicle posing no serious hazard, a broken traffic signal, a minor traffic accident where
52 Troubleshooting no one appears injured, or a vehicle you know to be stolen, call roadside assistance or other special non-emergency wireless number (wherever wireless phone service is available).
Privacy & Data Security
Privacy & Data Security Motorola understands that privacy and data security are important to everyone.
Because some features of your mobile device may affect your privacy or data security, please follow these recommendations to enhance protection of your information:
• Monitor access—Keep your mobile device with you and do not leave it where others may have unmonitored access. Lock your device’s keypad where this feature is available.
• Keep software up to date—If Motorola or a software/application vendor releases a patch or software fix for your mobile device that updates the device’s security, install it as soon as possible.
• Secure Personal Information—Your mobile device can store personal information in various locations including your SIM card, memory card, and phone memory. Be sure to remove or clear all personal information before you recycle, return, or give away your device. You can also backup your personal data to transfer to a new device.
Note: For information on how to backup or wipe data from your mobile device, go to www.motorola.com/support
• Online accounts—Some mobile devices provide a Motorola online account
(such as MOTOBLUR). Go to your account for information on how to manage the account, and how to use security features such as remote wipe and device location (where available).
• Applications—Install third party applications from trusted sources only.
Applications can have access to private information such as call data, location details and network resources.
• Location-based information—Location-based information includes information that can be used to determine the approximate location of a mobile device. Mobile phones which are connected to a wireless network transmit location-based information. Devices enabled with GPS or AGPS technology also transmit location-based information. Additionally, if you use applications that
require location-based information (e.g. driving directions), such applications transmit location-based information. This location-based information may be shared with third parties, including your wireless service provider, applications providers, Motorola, and other third parties providing services.
• Other information your device may transmit—Your device may also transmit testing and other diagnostic (including location-based) information, and other non-personal information to Motorola or other third-party servers. This information is used to help improve products and services offered by Motorola.
If you have further questions regarding how the use of your mobile device may impact your privacy or data security, please contact Motorola at [email protected], or contact your service provider.
Use & Care
Use & Care To care for your Motorola mobile device, please observe the following: liquids
Don’t expose your mobile device to water, rain, extreme humidity, sweat, or other liquids. If it does get wet, don’t try to accelerate drying with the use of an oven or dryer, as this may damage the mobile device.
extreme heat or cold
Avoid temperatures below 0°C/32°F or above 45°C/113°F.
microwaves
Don’t try to dry your mobile device in a microwave oven.
dust and dirt
Don’t expose your mobile device to dust, dirt, sand, food, or other inappropriate materials.
cleaning solutions
To clean your mobile device, use only a dry soft cloth. Don’t use alcohol or other cleaning solutions.
shock and vibration
Don’t drop your mobile device.
protection
To help protect your mobile device, always make sure that the battery compartment and any connector covers are closed and secure.
Recycling
Recycling
Mobile Devices & Accessories
Please do not dispose of mobile devices or electrical accessories (such as chargers, headsets, or batteries) with your household waste, or in a fire. These items should be disposed of in accordance with the national collection and recycling schemes operated by your local or regional authority. Alternatively, you may return unwanted mobile devices and electrical accessories to any Motorola Approved Service Center in your region. Details of Motorola approved national recycling schemes, and further information on Motorola recycling activities can be found at: www.motorola.com/recycling
Packaging & Product Guides
Product packaging and product guides should only be disposed of in accordance with national collection and recycling requirements. Please contact your regional authorities for more details.
California Perchlorate Label
circuit board that may contain very small amounts of perchlorate. In such cases,
California law requires the following label:
Troubleshooting 53
Perchlorate Material – special handling may apply when the battery is recycled or disposed of. See www.dtsc.ca.gov/hazardouswaste/perchlorate
There is no special handling required by consumers.
Hearing Aid Compatibility with Mobile
Phones
for your particular model has “Rated for Hearing Aids” printed on it, the following explanation applies.
When some mobile phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise, and phones also vary in the amount of interference they generate.
The wireless telephone industry has developed ratings for some of their mobile phones, to assist hearing device users in finding phones that may be compatible with their hearing devices. Not all phones have been rated. Phones that are rated have the rating on their box or a label on the box. To maintain the published Hearing
Aid Compatibility (HAC) rating for this mobile phone, use only the original equipment battery model.
The ratings are not guarantees. Results will vary depending on the user’s hearing device and hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in them.)
Hearing devices may also be measured for immunity to this type of interference.
Your hearing device manufacturer or hearing health professional may help you find
54 Troubleshooting results for your hearing device. The more immune your hearing aid is, the less likely you are to experience interference noise from mobile phones.
Software Copyright Notice
Software Copyright Notice Motorola products may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.
Content Copyright
Content Copyright The unauthorized copying of copyrighted materials is contrary to the provisions of the Copyright Laws of the United States and other countries. This device is intended solely for copying non-copyrighted materials, materials in which you own the copyright, or materials which you are authorized or legally permitted to copy. If you are uncertain about your right to copy any material, please contact your legal advisor.
Open Source Software Information
OSS Information For instructions on how to obtain a copy of any source code being made publicly available by Motorola related to software used in this Motorola mobile device, you may send your request in writing to the address below. Please make sure that the request includes the model number and the software version number.
MOTOROLA MOBILITY, INC.
OSS Management
600 North US Hwy 45
Libertyville, IL 60048
USA
The Motorola website opensource.motorola.com also contains information regarding Motorola's use of open source.
Motorola has created the opensource.motorola.com website to serve as a portal for interaction with the software community-at-large.
To view additional information regarding licenses, acknowledgments and required copyright notices for open source packages used in this Motorola mobile device, please press Menu Key > Settings > About Phone > Legal information
>
Open source licenses. In addition, this Motorola device may include self-contained applications that present supplemental notices for open source packages used in those applications.
Export Law Assurances
Export Law This product is controlled under the export regulations of the United States of
America and Canada. The Governments of the United States of America and Canada may restrict the exportation or re-exportation of this product to certain destinations.
For further information contact the U.S. Department of Commerce or the Canadian
Department of Foreign Affairs and International Trade.
Product Registration
Registration Online Product Registration: www.motorola.com/us/productregistration
Product registration is an important step toward enjoying your new Motorola product. Registering permits us to contact you for product or software updates and allows you to subscribe to updates on new products or special promotions.
Registration is not required for warranty coverage.
Please retain your original dated sales receipt for your records. For warranty service of your Motorola Personal Communications Product you will need to provide a copy of your dated sales receipt to confirm warranty status.
Thank you for choosing a Motorola product.
Service & Repairs
If you have questions or need assistance, we're here to help.
Go to www.motorola.com/repair (United States) or www.motorola.com/support (Canada), where you can select from a number of customer care options. You can also contact the Motorola Customer Support
Center at 1-800-734-5870 (United States - Android products), 1-800-331-6456
(United States - all other products), 1-888-390-6456 (TTY/TDD United States for hearing impaired - all products), or 1-800-461-4575 (Canada - all products).
Motorola Limited Warranty for the United
States and Canada
Warranty
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola Mobility, Inc. warrants its mobile telephones (“Products”), Motorola-branded or certified accessories sold for use with these Products (“Accessories”), and Motorola software contained on
CD-ROMs or other tangible media and sold for use with these Products (“Software”) to be free from defects in materials and workmanship under normal consumer usage for the period(s) outlined below. This limited warranty is a consumer's exclusive remedy, and applies as follows to new Motorola Products, Accessories, and
Software purchased by consumers in the United States or Canada, which are accompanied by this written warranty:
Products and Accessories
Products Covered
Products and Accessories as defined above, unless otherwise provided for below.
Decorative Accessories and
Cases. Decorative covers, bezels, PhoneWrap™ covers and cases.
Length of Coverage
One (1) year from the date of purchase by the first consumer purchaser of the product unless otherwise provided for below.
Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product.
Troubleshooting 55
Products Covered
Monaural Headsets. Ear buds and boom headsets that transmit mono sound through a wired connection.
Products and Accessories that are Repaired or
Replaced.
Length of Coverage
Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product.
The balance of the original warranty or
for ninety (90) days from the date returned to the consumer, whichever is longer.
Exclusions (Products and Accessories)
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or
(d) other acts which are not the fault of Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories. Defects or damage that result from the use of non-Motorola branded or certified Products, Accessories, Software or other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola, or its authorized service centers, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show
56 Troubleshooting evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola housings, or parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of Products,
Accessories or Software due to any communication service or signal you may subscribe to or use with the Products Accessories or Software is excluded from coverage.
Software
Products Covered
Software. Applies only to physical defects in the media that embodies the copy of the software (e.g.
CD-ROM, or floppy disk).
Length of Coverage
Ninety (90) days from the date of purchase.
Exclusions (Software)
Software Embodied in Physical Media. No warranty is made that the software will meet your requirements or will work in combination with any hardware or software applications provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected.
Software NOT Embodied in Physical Media. Software that is not embodied in physical media (e.g. software that is downloaded from the Internet), is provided “as is” and without warranty.
Who is Covered?
This warranty extends only to the first consumer purchaser, and is not transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new
Products, Accessories or parts. No data, software or applications added to your
Product, Accessory or Software, including but not limited to personal contacts,
games and ringer tones, will be reinstalled. To avoid losing such data, software, and applications, please create a back up prior to requesting service.
How to Obtain Warranty Service or Other
Information
USA
Canada
TTY
All Products, Accessories, and Software: 1-800-331-6456
All Products: 1-800-461-4575
1-888-390-6456
You will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase;
(b) a written description of the problem; (c) the name of your service provider, if applicable; (d) the name and location of the installation facility (if applicable) and, most importantly; (e) your address and telephone number.
What Other Limitations are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE
THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS
LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS
PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO
EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT
(INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF
THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR
PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR
APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION
WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR
SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or from one jurisdiction to another.
Troubleshooting 57
Copyright & Trademarks
Motorola Mobility, Inc.
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048 www.hellomoto.com
Note: Do not ship your product to the above address. If you need to return your product for repairs, replacement, or warranty service, please contact the Motorola Customer
Support Center at:
1-800-734-5870 (United States - Android products)
1-800-331-6456 (United States - all other products)
1-888-390-6456 (TTY/TDD United States for hearing impaired - all products)
1-800-461-4575 (Canada - all products)
Certain features, services and applications are network dependent and may not be available in all areas; additional terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this guide, are based upon the latest available information and believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation.
MOTOROLA, the Stylized M Logo, MOTOBLUR and the MOTOBLUR logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. The Bluetooth trademarks are owned by their proprietor and used by Motorola Mobility, Inc. under license. is a Certification Mark of the Wireless Fidelity Alliance, Inc. Google, YouTube, Picasa, Gmail, and the Google logo are trademarks of Google, Inc. Facebook is a registered trademark of
Facebook, Inc. Microsoft, Windows, Windows Me, and Windows Vista are registered trademarks of Microsoft Corporation in the United States and other countries. All other product or service names are the property of their respective owners.
© 2010 Motorola Mobility, Inc. All rights reserved.
Caution: Changes or modifications made in the radio phone, not expressly approved by
Motorola, will void the user’s authority to operate the equipment.
Product ID: MOTOROLA CHARM with MOTOBLUR (MB502)
Manual Number: 68000202552-B
58 Troubleshooting
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Table of contents
- 3 Welcome
- 4 Your phone
- 8 Touchscreen & keys
- 8 Touchscreen
- 8 BACKTRACK™ pad
- 8 Menu, home, & back keys
- 9 Power & sleep key
- 9 Volume keys
- 9 Home screen
- 9 Quick start: Home screen
- 9 Use & change your home screen
- 10 Search
- 10 Phone status & notifications
- 11 Personalize
- 11 Widgets
- 11 Ringtones
- 12 Sounds
- 12 Display settings
- 12 Quick launch shortcuts
- 12 Date & time
- 12 Language & region
- 13 Apps & updates
- 13 Quick start: Apps & updates
- 13 Browse & install apps
- 13 Recent apps
- 13 Manage & restore apps
- 13 Update my phone
- 14 Social networking
- 14 Add account
- 15 Update your status
- 15 View account updates & features
- 15 Edit & delete accounts
- 16 Calls
- 16 Quick start: Calls
- 16 Make & answer calls
- 16 End calls
- 17 Speed dial
- 17 Handsfree
- 17 Mute & hold
- 17 Enter numbers during a call
- 17 Recent calls
- 17 Frequent calls
- 17 Conference calls
- 18 Your phone number
- 18 Your caller ID
- 18 Call forwarding & waiting
- 18 Restrict outgoing calls
- 18 TTY mode
- 18 Emergency calls
- 19 Contacts
- 19 Quick start: Contacts
- 19 Import contacts from your SIM
- 20 Call, text, or email contacts
- 20 View & use contacts
- 20 Edit or delete contacts
- 20 Link contacts
- 21 Create contacts
- 21 Synchronize contacts
- 21 My details
- 21 Groups
- 22 Messaging
- 22 Quick start: Messaging
- 22 Read & reply to messages
- 23 Create messages
- 23 Send & receive attachments
- 23 Set up messaging
- 24 Instant messages
- 24 Voicemail
- 25 Text entry
- 25 Touchscreen keypad
- 25 Text entry settings
- 26 Tips & tricks
- 26 Shortcuts
- 27 Battery tips
- 28 Photos & videos
- 28 Photos
- 30 Videos
- 31 Music
- 31 Quick start: Music
- 32 Set up music
- 32 Get music
- 34 Web
- 34 Quick start: Browser
- 34 Connect
- 34 web2go
- 35 Web touch tips
- 35 Browser options
- 35 Download apps
- 36 YouTube™
- 36 Location
- 36 Google Maps™
- 36 Latitude
- 38 Wireless
- 38 Quick start: Wireless
- 38 Turn Bluetooth power on or off
- 38 Connect Bluetooth devices
- 39 Turn Wi-Fi power on or off
- 39 Connect Wi-Fi networks
- 39 Phone Network
- 39 Airplane Mode
- 40 Memory card & file transfer
- 40 Memory card
- 40 View & transfer files
- 42 Tools
- 42 Alarm clock
- 42 Calendar
- 42 Calculator
- 43 Quickoffice
- 43 Security
- 43 Quick start: Security
- 44 Screen lock
- 45 Lock your SIM
- 45 Reset
- 45 Lost, stolen, broken, cleared
- 47 Troubleshooting
- 47 Crash recovery
- 47 Service & repairs
- 48 Safety, Regulatory & Legal
- 48 Battery Use & Safety
- 48 Battery Charging
- 51 SAR (IEEE)
- 52 WHO Information
- 52 EU Conformance
- 52 FCC Notice
- 53 Industry Canada Notice
- 53 GPS & AGPS
- 53 Navigation
- 53 Driving Safety
- 54 Privacy & Data Security
- 55 Use & Care
- 55 Recycling
- 55 Perchlorate Label
- 56 Hearing Aid Compatibility
- 56 Software Copyright Notice
- 56 Content Copyright
- 56 OSS Information
- 57 Export Law
- 57 Registration
- 57 Warranty