Schlage
Utility
Software
For Pidion BM-150 / BM-170 Devices
User’s Guide
Important Information
Customer Service
U.S.A.: 877-671-7011
www.schlage.com/support
Copyright
©2015 Allegion
Revision
This document has been updated for SUS Rev 6.1.1(a).
Check www.schlage.com/support for latest SUS revisions.
i • Schlage • Schlage Utility Software User's Guide
Important Information
Warranty
Warranty
LIMITED WARRANTY: COMMERCIAL APPLICATIONS
12 Month Limited Warranty
Schlage Lock Company (the “Company”) extends a 12 month limited warranty from the original date
of purchase to the Original User of the products manufactured by the Company (the “Product”)
against defects in material and workmanship. Certain Products contain restrictions to this limited
warranty, additional warranties or different warranty periods. Please see below for specific Product
warranty information.
The provisions of this warranty do not apply to Products: (i) used for purposes for which they are
not designed or intended; (ii) which have been subjected to alteration, abuse, misuse, negligence or
accident; (iii) which have been improperly stored, installed, maintained or operated; (iv) which have
been used in violation of written instructions provided by Schlage; (v) which have been subjected
to improper temperature, humidity or other environmental conditions (i.e., corrosion); or (vi) which,
based on Schlage’s examination, do not disclose to Schlage’s satisfaction non-conformance to
the warranty. Additionally, Schlage will not warrant ANSI A156.2 Grade 2 lever Product installed in
educational facilities and student housing.
Small Format Interchangeable Core (SFIC) Warranty: This limited warranty also applies to Schlage
locks and housings when used with another manufacturer’s cores, or to Schlage cores (i.e. SFIC) when
used in another manufacturer’s locks and housings. The use of unauthorized cylinder cams or other
components with the Products shall void this warranty.
Everest® Primus® Limited Lifetime Key Breakage Warranty: A limited lifetime warranty is provided
to the Original User against key breakage, subject to the restrictions of this limited warranty.
AD-Series 1-Year Warranty for electronic locks, reader modules, PIM400, and PIB300: A limited
warranty is provided to the Original User for one (1) year from the date of installation, not to exceed 24
months from date of shipment from the factory, subject to the restrictions of this limited warranty.
ADDITIONAL TERMS & CONDITIONS APPLYING TO COMMERCIAL APPLICATIONS OF
COMMERCIAL PRODUCTS
What the Company Will Do: Upon return of the defective Product to the Company, the Company’s
sole obligation, at its option, is to either repair or replace the Product, or refund the original purchase
price in exchange for the Product.
Original User: This warranty only applies to the Original User of Products. This warranty is not
transferable.
What is Not Covered: The following costs, expenses and damages are not covered by the provisions
of this limited warranty: (i) labor costs including, but not limited to, such costs as the removal and
reinstallation of Products; (ii) shipping and freight expenses required to return Products to Schlage;
and (iii) any other incidental, consequential, indirect, special and/or punitive damages, whether
based on contract, warranty, tort (including, but not limited to, strict liability or negligence), patent
infringement, or otherwise, even if advised of the possibility of such damages. Some local laws do not
allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or
limitation may not apply to you.
How Local Law Applies: This warranty gives you specific legal rights, and you may also have other
rights as otherwise permitted by law. If this Product is considered a consumer product, please be
advised that some local laws do not allow limitations on incidental or consequential damages or how
long an implied warranty lasts, so that the above limitations may not fully apply. Refer to your local
laws for your specific rights under this warranty.
Warranty Claims: If you have a claim under this warranty, please contact Schlage Customer Service
(877-671-7011) for repair, replacement or refund of the original purchase price in exchange for the
return of the Product to Schlage.
Miscellaneous: The Company does not authorize any person to create for it any obligation or liability
in connection with the Product. The Company’s maximum liability hereunder is limited to the original
purchase price of the Product. No action arising out of any claimed breach of this warranty by the
Company may be brought by the Original User more than one (1) year after the cause of action has
arisen.
ii • Schlage • Schlage Utility Software User's Guide
Contents
i
Important Information
i
Customer Service
iCopyright
iRevision
iiWarranty
1Overview
1
Supported Devices
2
SUS Functions by Device
51 Legacy Locks and Controllers (BM-150 Only)
51 Program a Lock or Controller
52 Collect Audits and Update a Lock
53 View Properties
53 Edit Properties
54 Update Firmware
54 Link a Door to a Legacy PIM
55Diagnostics
3
4
9
Getting Started
Synchronization Software
Install/Update Schlage Utility Software
56Troubleshooting
56 General Troubleshooting
57 Error Codes
61 Remove the Schlage Utility Software
10
Icon Definitions
62Glossary
11
11
12
12
Logging In
Start the Schlage Utility Software
Log in as a Manager
Log in as an Operator
65
Appendix A: SUS Update Guide
67
67
67
71
Appendix B: Device Firmware Update
AD-Series On-Line Devices: Over Network
Reprogramming (ONR).
AD-Series and CO-Series Device Firmware Update
Legacy Device Firmware Update
75
75
Appendix C: Change Lock Class
AD-Series Locks
13 Schlage Utility Software Options
13 Connection Type
13 Door List
13 Update Mode
14 SUS Password
14 Coupling Password
14Language
14 Device Template Feature
15
15
Connecting the HHD
Connecting the Handheld Device
18
18
19
19
20
20
21
21
22
22
22
22
23
33
AD-Series Locks and Controllers
Couple HHD to Lock
Couple HHD to PIM400 or PIB300
Couple HHD to WRI400/CT5000
Program a Lock or Controller
Collect Audits and Update Lock
View Properties
Edit Properties
View Reader Properties
Edit Reader Properties
Put PIM400 into Link Mode
Update Firmware
Lock Properties
Controller Properties
46
46
46
47
48
48
48
48
48
49
CO-Series Locks
Couple HHD to Lock
Program a Lock
Collect Audits
View Properties
Edit Properties
View Reader Properties
Edit Reader Properties
Update Firmware
Lock Properties
iii • Schlage • Schlage Utility Software User's Guide
79 Appendix D: Device Template
80 Create a Device Template
80 Copy a Saved Device Template
81Index
Overview
The Schlage Utility Software is an application that runs on the Schlage Handheld Device (HHD). It is
used to configure, edit and program all supported devices.
Supported Devices
Legacy Locks
1.
HHD Model
Compatiblity
Locks and Controllers
BM-150
BM-170
AD-200
•
•
AD-201
•
•
AD-250
•
•
AD-300
•
•
AD-301
•
•
AD-400
•
•
AD-401
•
•
CO-200
•
•
CO-220
•
•
CO-250
•
•
KC2-5100
•
KC2-5500
•
KC2-9000
•
CM5100
•
CM5500
•
CM5200
•
CM5600
•
CM5700
•
CM993
•
CL5100
•
CL5500
•
CL5200
•
CL5600
•
CL993
•
BE367
•
AD-Series and Legacy Controllers
CO-Series
Locks
AD-Series
Locks
Locks and Controllers
HHD Model
Compatiblity
BM-150
BM-170
PIM400
•
•
WRI400
•
•
WPR400
•
•
PIB300
•
•
CT5000 Controller
•
•
CT500 Controller
•
CT1000 Controller
•
WRI
Legacy
PIM
WPR
WSM
CL Campus Lock
Controller
•
1
WPR2
These devices cannot be configured directly. They are configured through the legacy PIM.
1 • Schlage • Schlage Utility Software User's Guide
•
1
1
1
•
•
•
Overview
SUS Functions by Device
SUS Functions by Device
WRI4001
•
WPR4001
•
•
•
•
PIM400
•
PIB300
•
•
CT5000
•
Edit Lock Properties
AD-4002
AD-250
Collect Audits
AD-3002
AD-2002
AD-Series Devices
•
•
Edit PIB300 properties
•
Edit PIM400 properties
•
Edit Door Properties
•
Update Firmware
•
•
•
•
•
•
•
•
•
Couple HHD to Device
•
•
•
•
•
•
•
•
•
Set Date/Time
•
•
•
•
•
•
Diagnostics
Change Lock Class
•
•
•
•
•
•
•
•
1.
AD-Series wireless device properties may also be viewed or edited through the PIM400.
2.
These devices work with the FIPS201 standard and will become AD-201, AD-301, and AD-401 when a FMK reader is
attached.
•
•
•
Update Firmware
•
•
•
Couple HHD to Device
•
•
•
Set Date/Time
•
•
•
KC2
CM
CL
BE367
CT500/1000
CL Controller
Legacy Devices
Collect Audits
•
•
•
•
•
•
Edit Lock Properties
•
•
•
•
•
•
Update Firmware Update
•
•
•
•
•
•
(BM-150 Only)
•
•
•
•
•
Edit Legacy PIM properties
•
Edit WAPM Properties
•
Diagnostics
•
1.
WRI2
Edit Lock Properties
WSM2
•
WPR22
•
WA
CO-250
•
2
CO-220
Collect Audits
Legacy PIM
CO-200
CO-Series Devices
Legacy wireless access point devices cannot be configured directly. They are configured through the legacy PIM.
2 • Schlage • Schlage Utility Software User's Guide
Getting Started
The Schlage Utility Software (SUS) is a software application that runs on a Windows CE based
handheld device. It is used to transfer data files between the access control software and locks and
controllers.
Quick Start
To begin using the SUS, review the following topics:
1
Download and Install Synchronization Software (page 4)
2
Connect the HHD to your PC (page 8)
3
Configure the Synchronization Software (page 5)
4
Update SUS (page 9)
5
Start SUS (page 11)
The following topics will provide additional information about connecting to and programming
locks and non-lock devices.
• Connecting the Handheld Device to a Lock or Non-Lock Device (page 15)
System Components
ID
Description
HHD KIT
Handheld Device pre-loaded with SUS, USB Cable
HH-USB
Cable used to connect HHD to AD- and CO-Series products.
Cable used to connect HHD to CIP for programming legacy CM/CL/KC products
HH-Serial
1
PIMWA-CV
Null converter used to connect HHD to WA Series Legacy PIM, using the
HH-Serial Cable
P5121121
CIP Module used with HH-Serial Cable for programming legacy CM/CL/KC products
1
HHD
1.
BM-150 only.
3 • Schlage • Schlage Utility Software User's Guide
HH-USB
HH-Serial1
PIMWA-CV1
CIP (P512112)1
Getting Started
Synchronization Software
Synchronization Software
About Synchronization Software
Synchronization software is software that your computer uses to interface and synchronize
with the handheld device. This software is used to install and update software applications
on your handheld device. When installed and configured properly, files will be automatically
transferred between your computer and the handheld device when the handheld device is
connected to the computer.
ÎÎ This software may already be installed on your computer.
Download and Install Synchronization Software
1
Download the software that matches your operating system.
• Windows 8 Windows 7 and Windows Vista:
• 32 Bit: http://www.microsoft.com/en-us/download/details.aspx?id=14
• 64 Bit: http://www.microsoft.com/en-us/download/details.aspx?id=3182
• Windows XP and Windows 2000:
• 32 and 64 Bit: http://www.microsoft.com/en-us/download/details.aspx?id=15
2
Launch the installer and follow the on-screen instructions.
4 • Schlage • Schlage Utility Software User's Guide
Getting Started
Synchronization Software
Configure Synchronization Software
Microsoft ActiveSync
is for use with
Windows XP and
Windows 2000
operating systems.
Microsoft ActiveSync
1
Connect the handheld device to
the computer’s USB port. The
Synchronization Setup Wizard will
appear.
2
Click the Next button.
3
Uncheck the check box next to
Synchronize directly with a server.
4
Click the Next button.
5
Uncheck all the check boxes except for the
check box next to Files.
3
4
5
A new folder will
be created on the
computer to store the
synchronized files.
6
The File Synchronization window will
appear. Click OK.
6
7
Click the Finish button.
7
5 • Schlage • Schlage Utility Software User's Guide
Getting Started
Microsoft Windows
Mobile Device
Center is for use
with Windows Vista
operating system.
Synchronization Software
Microsoft Windows Mobile Device Center
1
Open the Windows Mobile Device Center
from the computer.
2
Connect the handheld device to your
computer’s USB port.
3
Click Setup your device.
4
Click to uncheck all check boxes except for
the Files check box.
5
Click the Next button.
3
4
5
6
Type a name for the device in the Device
name box.
7
Click the Set Up button.
6
7
6 • Schlage • Schlage Utility Software User's Guide
Getting Started
Synchronization
software must be
installed so that the
handheld device can
communicate with
the computer. See
Synchronization
Software on page
4 for more
information.
Synchronization Software
Locate the Synchronization Folder
The synchronization software looks in this folder for files that should be synchronized with the
handheld device. When you configure your access control software, you need to know the location of
this file on your computer.
Microsoft ActiveSync
1
Connect the HHD to the PC and allow
ActiveSync to start.
ÎÎ If Microsoft ActiveSync does not
open automaticaly, click on Start >
Programs > Microsoft ActiveSync.
2
In the bottom half of the ActiveSync
screen, double click on the Files folder.
3
Look for the box, under the text On this
computer, synchronize the files in this
folder:. This box contains the path to the
synchronization folder.
ÎÎ This path may extend beyond the
edges of the box. Make sure to view
the entire path.
4
To ensure the path is entered into the
access control software correctly, highlight
the path and then copy (Ctrl + C) and
paste (Ctrl + V) it into the access control
software.
7 • Schlage • Schlage Utility Software User's Guide
2
3
Getting Started
Synchronization Software
Microsoft Windows Mobile Device Center
1
If Microsoft Windows Mobile Device is not
already open, click on Start > Programs
> Microsoft Windows Mobile Device
Center.
2
Click Set up your device.
3
Click Mobile Device Settings.
4
Click Change content sync settings.
2
3
4
5
Click Sync Settings.
5
6
The sync folder path is located below the
Files icon.
7
To ensure the path is entered into the
access control software correctly, highlight
the path and then copy (Ctrl + C) and
paste (Ctrl + V) it into the access control
software.
6
Connect the Handheld Device to the PC
If the HHD does
not automatically
synchronize with
the PC, be sure that
the SUS application
is not running. The
SUS will prevent USB
communication with
your PC.
1
Locate the HH-USB cable that came in the box with the handheld device. Insert the USB end
into the computer’s USB port.
2
Power on the handheld device.
3
Insert the other end of the cable into the bottom of the handheld device.
8 • Schlage • Schlage Utility Software User's Guide
Getting Started
Install/Update Schlage Utility Software
Install/Update Schlage Utility Software
Although SUS is already installed on your handheld device, you should make sure you have the latest
revision of the software.
Synchronization
software must
be installed and
configured on your
computer in order
for these steps to
work properly. See
Download and Install
Synchronization
Software on page
4 for more
information.
1
Download the installer (Schlage Utility Setup Ver x.x.xx.exe, version will vary) from www.
schlage.com/support.
2
Make sure you have already installed and configured the synchronization software.
3
Make sure the handheld device is connected to the computer’s USB port and is turned on.
4
Launch the installer.
5
Follow the on-screen instructions. The synchronization software will automatically transfer the
software to the handheld device.
6
When updating Schlage Utility Software all passwords are reset to their defaults.
ÎÎ See Appendix A for detailed instructions about upgrading the Schlage Utility Software on
the Handheld Device.
9 • Schlage • Schlage Utility Software User's Guide
Icon Definitions
Lock
Non-Lock Device
New lock data file has not been updated
Lock update completed
Information
Warning
Error
Information is being exchanged with the device
Firmware Package
10 • Schlage • Schlage Utility Software User's Guide
Logging In
You can log in to the Schlage Utility Software (SUS) as either a Manager or an Operator. The Manager
role has access to all commands. The Operator role has access only to limited commands.
Manager
Operator
Lock Properties
•
•
Program Lock
•
•
Firmware Update
•
Change Lock Class
•
Couple HHD to Device
•
Set Date/Time
•
Door Properties
•
•
PIM properties
•
•
Diagnostics
•
SUS Password
•
Coupling Password
•
Language
•
•
Auto/Manual Update
•
•
List All/Pending Doors
•
•
USB/Serial Connection
•
•
•
Start the Schlage Utility Software
See Log in as a
Manager on page
12 or Log in as
an Operator on
page 12 for more
information.
1
On your handheld device, tap the Start menu.
2
Tap Programs.
3
Tap the Schlage Utility Software icon.
4
Log on as either a Manager or an Operator.
5
If you are starting the SUS for the first time, change the Manager and Operator passwords, and
the Coupling Password, to maintain security.
ÎÎ See SUS Password on page 14 for more information.
ÎÎ See Coupling Password on page 14 for more information.
11 • Schlage • Schlage Utility Software User's Guide
Logging In
Log in as a Manager
Log in as a Manager
The default password
for both the Manager
and Operator is
123456.
If the password is lost,
you must reinstall
SUS. Customer
service cannot retrieve
a lost password.
1
If you have not already started the Schlage Utility Software, do so now.
ÎÎ See Start the Schlage Utility Software on page 11 for more information.
2
Choose Manager from the drop-down list.
3
Enter the manager password in the password box.
4
Select the Login button.
ÎÎ See SUS Password on page 14 for more information.
Log in as an Operator
1
If you have not already started the Schlage Utility Software, do so now.
ÎÎ See Start the Schlage Utility Software on page 11 for more information.
2
Choose Operator from the drop-down list.
3
Enter the operator password in the password box.
4
Select the Login button.
ÎÎ See SUS Password on page 14 for more information.
12 • Schlage • Schlage Utility Software User's Guide
Schlage Utility Software Options
Connection Type
AD-Series devices communicate with the SUS via USB connection. Legacy devices communicate
with the SUS via Serial connection1. Select this option to match the device type to which you are
connecting. If you have both types of devices in your facility, you will need to change this setting during
a tour.
1
Select SUS Options.
2
Select Connection Type1.
3
Select USB Connection or Serial Connection1.
USB Connection
1.
Serial Connection1
with CIP
Serial Connection1
with Null Modem
BM-150 only.
Door List
If you want to display only the doors that need to be toured, set this setting to List Pending Doors.
Select List All Doors to display all doors that have been updated and pending.
1
Select SUS Options.
2
Select Door List.
3
Select List All Doors or List Pending Doors.
Update Mode
When Auto Update is selected, the SUS will automatically set the date and time in the lock to which it
is connected, retrieve the audit and program the lock. When Manual Update is selected, the functions
must be independently performed by the user.
ÎÎ Manual Update is recommended when managing Legacy Locks.
1
Select SUS Options.
2
Select Update Mode.
3
Select Auto Update or Manual Update.
13 • Schlage • Schlage Utility Software User's Guide
Schlage Utility Software Options
SUS Password
SUS Password
You must be logged in to a role to change the password for that role.
1
Select SUS Options.
2
Select SUS Password.
3
Enter the old password into the Old Password box.
4
Enter the new password into the New Password box.
ÎÎ The new password must be between four (4) and eight (8) characters long and can include
capital and lowercase characters, numbers, and symbols.
This function is
available only when
logged into the
handheld device as a
manager.
The default Coupling
Password is 123456.
5
Enter the new password again into the Confirm New Password box.
6
Select the Submit button.
Coupling Password
1
Select SUS Options.
2
Select Coupling Password.
3
Enter the old password into the Old Password box.
4
Enter the new password into the New Password box.
ÎÎ The new password must be between four (4) and eight (8) characters long and can include
capital and lowercase characters, numbers, and symbols.
5
Enter the new password again.
6
Select Submit.
Language
1
Select SUS Options.
2
Select Language.
3
Select the button for the language to which you want to change.
4
Select the OK button.
Device Template Feature
The Device Template feature facilitates creation, modification and duplication of Device Properties
settings across multiple devices.
ÎÎ For details on the Device Template feature, see Appendix D: Device Template on page 79.
14 • Schlage • Schlage Utility Software User's Guide
Connecting the HHD
Connecting the Handheld Device
The Schlage button
will flash green while
the lock is waiting
to communicate
with the HHD. The
Schlage button will
begin to flash red
when communication
between the lock the
HHD is established.
AD-Series and CO-Series Locks
1
Start the Schlage Utility Software.
2
If using a BM-150, make sure the HHD is in USB Connection Mode. See Connection Type on
page 13 for more information.
3
Connect the USB cable to the HHD.
4
Plug the HHD USB cable into the lock’s USB port located in the bottom of the exterior housing.
5
Press the Schlage button twice.
When communication
is established, the
device name will be
displayed on the SUS
main screen.
Handheld
Device
(HHD)
Lock
USB Port
USB Cable
When communication
is established, the
device name will be
displayed on the SUS
main screen.
AD-Series Controllers
1
Start the Schlage Utility Software.
2
If using a BM-150, make sure the HHD is in USB Connection Mode. See Connection Type on
page 13 for more information.
3
Connect the USB cable to the HHD.
4
Plug the HHD USB cable into the controllers’s USB port. Communication will begin
automatically
15 • Schlage • Schlage Utility Software User's Guide
Connecting the HHD
When communication
is established, the
device name will be
displayed on the SUS
main screen.
Connecting the Handheld Device
Legacy CM and CL Locks (BM-150 Only)
1
Start the Schlage Utility Software.
2
Make sure the HHD is in Serial Connection Mode. See Connection Type on page 13 for more
information.
3
Connect the serial cable (HH-Serial) to the HHD and the CIP.
4
Connect the CIP to the legacy lock port.
2
3
3
Vertical
Orientation
Horizontal
Orientation
OR
Legacy BE367 and FE210 Locks (BM-150 Only)
1
Start the Schlage Utility Software.
2
Make sure the HHD is in Serial Connection Mode. See Connection Type on page 13 for more
information.
3
The deadbolt must be retracted if this is the first time programming the lock.
4
Connect the serial cable (HH-Serial) to the HHD and the CIP.
5
Present the red programming iButton to the lock.
6
Connect the CIP to the BE367 lock port.
ÎÎ Rotate the thumbturn to the horizontal position, as shown, before connecting the CIP to the
lock.
2
3
16 • Schlage • Schlage Utility Software User's Guide
4
Connecting the HHD
Connecting the Handheld Device
Legacy PIM (BM-150 Only)
1
Start the Schlage Utility Software.
2
Make sure the HHD is in Serial Connection Mode. See Connection Type on page 13 for more
information.
3
Connect the serial cable (HH-Serial) to the HHD and the null modem adapter (PIMWA-CV).
4
Connect the null modem adapter to the legacy PIM serial port.
5
Simultaneously press the RESET and the LINK A buttons on the Legacy PIM, then release the
RESET button while holding the LINK A button.
6
Continue holding the LINK A button (at least 15 seconds) until communication is established
and the device name is displayed on the SUS main screen.
3
2
4
17 • Schlage • Schlage Utility Software User's Guide
AD-Series Locks and Controllers
Supported Locks
Supported Controllers
All chassis for the following models are
supported.
PIM400 (Panel Interface Module)
WRI400 (Wireless Reader Interface)
WPR400 (Wireless Portable Reader)
PIB300 (Panel Interface Board)
CT5000 Controller
AD-Series Offline
AD-200
AD-250
AD-201
AD-Series Networked
This function works
with AD-Series
devices only.
The HHD will use
a default Coupling
Password (123456)
when coupling with a
device. The Coupling
Password should be
changed to provide
increased security
for your locks. See
Coupling Password
on page 14 for
more information.
AD-300
AD-400
AD-301
AD-401
Couple HHD to Lock
AD-Series locks can be coupled, or authenticated, with the HHD. This provides enhanced security by
ensuring that the lock will only communicate with HHD(s) to which it has been coupled. Once the lock
has been coupled, the Coupling Password is passed to the device from the HHD during programming.
ÎÎ HHDs with the same coupling password can program the same devices. Once the HHD and lock
are coupled, the coupling password is disabled in the lock and any HHD with the correct coupling
password will automatically couple with the lock.
1
Connect the HHD to the lock using the HH-USB cable.
ÎÎ The HHD must be in USB mode. See Connection Type on page 13 for more information.
2
Press the Schlage button twice. The lock will be displayed on the screen.
3
On the HHD, select Device Options.
4
Remove the top inside lock cover.
5
Press and hold the Inside Push button. Then press and release the tamper switch three times.
6
Release the Inside Push button. On the lock, the Inside Push button LED will illuminate.
7
On the HHD, select Couple HHD to Device.
8
When Coupling is successful, a message will be displayed on the screen.
18 • Schlage • Schlage Utility Software User's Guide
AD-Series Locks and Controllers
This function works
with AD-Series
devices only.
The HHD will use
a default Coupling
Password (123456)
when coupling with a
device. The Coupling
Password should be
changed to provide
increased security
for your locks. See
Coupling Password
on page 14 for
more information.
This function works
with AD-Series
devices only.
The HHD will use
a default Coupling
Password (123456)
when coupling with a
device. The Coupling
Password should be
changed to provide
increased security
for your locks. See
Coupling Password
on page 14 for
more information.
Couple HHD to PIM400 or PIB300
Couple HHD to PIM400 or PIB300
AD-Series devices can be coupled, or authenticated, with the HHD. This provides enhanced security by
ensuring that the device will only communicate with HHD(s) to which it has been coupled. Once the
device has been coupled, the coupling password is passed to the device from the HHD during
programming.
ÎÎ HHDs with the same coupling password can program the
same devices. Once the HHD and the device are coupled,
the coupling password is disabled in the PIM400 or
PIB300 and any HHD with the correct coupling password
will automatically couple with the PIM400 (or PIB300).
1
Remove the PIM400 or PIB300 cover.
2
The HHD must be in USB mode. See Connection Type
on page 13 for more information.
3
Connect the HHD to the PIM400 or PIB300 using
the HH-USB cable. The PIM400 or PIB300 will be
displayed on the HHD screen.
4
On the HHD, select Device Options.
5
On the PIM400 or PIB300, press and hold the LINK 1
button. Then press the LINK 2 button three times.
6
On the HHD, select Couple HHD to Device.
7
When Coupling is successful, a message will be displayed on the HHD screen.
Link 1 Button
Link 2 Button
Couple HHD to WRI400/CT5000
The WRI400/CT5000 can be coupled, or authenticated, with the HHD. This provides enhanced
security by ensuring that the device will only communicate with HHD(s) to which it has been coupled.
Once the device has been coupled, the programming password is passed to the device from the HHD
during programming.
ÎÎ HHDs with the same programming password can program the same devices. Once the HHD and
the device are coupled, the coupling password is disabled in the WRI400/CT5000 and any HHD
with the correct coupling password will automatically couple with the WRI400/CT5000.
1
Remove the device cover.
2
The HHD must be in USB mode. See Connection Type
on page 13 for more information.
3
Connect the HHD to the device using the HH-USB
cable. The name of the device will be displayed on the
HHD screen.
4
On the HHD, select Device Options.
5
On the WRI400/CT5000, press and hold the Schlage
button. Then press the LINK button three times within
five (5) seconds. Then release both buttons.
6
On the HHD, select Couple HHD to Device.
7
When Coupling is successful, a message will be displayed on the HHD screen.
19 • Schlage • Schlage Utility Software User's Guide
Link Button
Schlage Button
AD-Series Locks and Controllers
Program a Lock or Controller
Program a Lock or Controller
Offline Locks
1
Connect the HHD to the lock or controller and establish communication between the HHD and
the device.
2
Select Device Options.
3
Select Program Lock.
4
Select the door file that should be associated with the lock or controller.
ÎÎ Door files are downloaded to the HHD when synchronized with the access control software.
5
Select OK.
Online Locks
ÎÎ NOTE: This function is not applicable to online locks.
Collect Audits and Update Lock
Collecting audits on
the HHD does not
delete the audits from
a lock.
Collected audits will
be transferred from
HHD to your Access
Control Software the
next time they are
synchronized.
When Auto Update is enabled, as soon as the Schlage button is pressed twice and the communication
with the Schlage Utility Software starts, the lock will automatically:
• update lock’s date/time
• collect audits
• update access rights
When Manual Update is enabled, follow the steps below to collect audits and update the lock access
rights.
ÎÎ See Update Mode on page 13 for more information.
Collect Audits when Date/Time and Lock Access Rights are Up-to-Date
1
Confirm HHD is connected to lock.
ÎÎ See Connecting the Handheld Device on page 15 for more information.
2
Double-click the displayed name of the connected lock.
3
The audit collection will begin.
ÎÎ If no previous audit exists, skip to step 7.
4
If a previous audit exists, a message will appear asking to overwrite previous audit. Click YES to
override audits and skip to step 7.
5
Click NO if you do not want to override the audit.
6
Acknowledge the message advising to synchronize the lock with system software. Audit
collection will be stopped.
7
A progress indicator will be displayed while the audit is being collected. A message will be
displayed once the process is complete.
20 • Schlage • Schlage Utility Software User's Guide
AD-Series Locks and Controllers
View Properties
Collect Audits when Date/Time and Lock Access Rights are Not Up-to-Date
1
Confirm HHD is connected to lock.
ÎÎ See Connecting the Handheld Device on page 15 for more information.
2
Double-click the displayed name of the connected lock.
3
When asked to update date and time of the device, click YES. A progress indicator will be
displayed while date and time is being updated.
4
A message will appear to confirm the successful update.
5
The audit collection will begin. A progress indicator will be displayed while the audit is being
collected.
6
The access rights update will begin. A progress indicator will be displayed while lock is being
updated.
7
A message will be displayed once the process is complete.
View Properties
1
Connect the HHD to the lock or controller.
2
Select Device Options.
3
Select Properties for the connected device.
4
The View tab will be displayed.
ÎÎ See Lock Properties on page 23 for more information.
Edit Properties
1
Connect the HHD to the device.
2
Select Device Options.
3
Select Properties for the connected device.
4
Select the Edit tab.
5
Edit the properties as desired.
ÎÎ See Lock Properties on page 23 for more information.
6
Select Save to update and save the changes.
21 • Schlage • Schlage Utility Software User's Guide
AD-Series Locks and Controllers
View Reader Properties
View Reader Properties
1
Connect the HHD to the device.
2
Select Device Options.
3
Select Properties for the connected device.
4
Select the Reader tab.
ÎÎ See Lock Properties on page 23 for more information.
Edit Reader Properties
1
Connect the HHD to the device.
2
Select Device Options.
3
Select Properties for the connected device.
4
Select the Reader tab.
5
Edit the properties as desired.
6
Select Save to update and save the changes.
ÎÎ See Lock Properties on page 23 for more information.
Put PIM400 into Link Mode
1
Connect the HHD to the PIM400.
2
Select Device Options.
3
Select PIM Properties for the connected device.
4
Select the Link tab.
5
Select the door number from the drop-down box.
ÎÎ See the system administrator for the proper door number selection.
6
The PIM400 will stay in link mode for up to 30 minutes.
7
Put the lock (door) into link mode.
ÎÎ See the user guide that came with the lock for more information.
8
The PIM400 will automatically exit link mode once linking is complete.
Update Firmware
ÎÎ See AD-Series and CO-Series Device Firmware Update on page 67 for more
information.
22 • Schlage • Schlage Utility Software User's Guide
AD-Series Locks and Controllers
Lock Properties
Lock Properties
•
AD-200/250 (Offline Locks): pg 23
•
AD-300 (Networked Locks): pg 26
•
AD-400 (Networked Locks): pg 29
AD-200/250 (Offline Locks)
Property
Description
Lock Name
The name of the Lock. Set by the door file programmed into the lock.
Date & Time
Current date and time. Initialized/set by the HHD.
General Properties
Model
Model number of the device connected to the HHD.
Max Users
Number of Users supported by the lock (AD-200).
Max Void List
Number of void users supported by the lock (AD-250).
Power Status
Current voltage level of the AA and Coin Cell batteries. Number of AA batteries connected to the lock.
VIEW Tab
Main Lock
Serial Number
Serial number that uniquely identifies the lock.
Manufacture Date
Date the lock was manufactured.
Days Since Installed
Used for warranty purposes; it marks the beginning of the lock’s functional life.
Firmware Version
Version of the current firmware file. Automatically updated when a new firmware version is loaded.
Hardware Version
Current version of the printed circuit main board.
Bootloader Version
Version of the current bootloader. Allows new firmware to be loaded.
Credential Reader
Serial Number
Serial number that uniquely identifies the reader.
Manufacture Date
Date the reader was manufactured.
Firmware Version
Version of the current firmware file. Automatically updated when a new firmware version is loaded.
Hardware Version
Current version of the printed circuit credential board.
Bootloader Version
Version of the current bootloader. Allows new firmware to be loaded.
Reader Type
Type of Reader installed: Keypad, MagInsert, MagSwipe, Proximity, Smart Card, Multi-Tech, FIPS,
iClass, and Keypad Variations
23 • Schlage • Schlage Utility Software User's Guide
AD-Series Locks and Controllers
Lock Properties
AD-200/250 (Offline Locks)
Description
Default
Lock Type
Classroom: Unlocks when a credential is presented and then automatically locks
after the relock delay has expired.
Office: Unlocks when a credential is presented and then automatically locks after the
relock delay has expired. To keep the door unlocked, push the button on the inside.
The button will momentarily illuminate green. To return the lock to the locked state,
push the button again or present a credential to the outside.
Privacy: To initiate the Privacy function, with the door closed, push the button on the
inside of the door. This prevents normal credentials from opening the door from the
outside.
The lock will go back to its normal state when the button is pushed again or when the
door position switch indicates that the door has opened.
When using a Mortise Deadbolt, extending the deadbolt from the inside lights a
red LED on the inside trim and initiates the Privacy function which prevents normal
credentials from opening the door from the outside. The lock can always be opened
using a Pass-Through credential or mechanical key in case of emergency.
Apartment: The apartment function lock is normally locked and never relocks
automatically, which prevents users from being locked out.
To unlock the door from the outside, present a credential.
To unlock the door from the inside, push the inside button or, if using the MD chassis,
retract the deadbolt. Egress always available from inside.
When lever is rotated and door is opened, the request-to-exit switch is used in
conjunction with the door position switch to cause the door to return to unlocked
condition.
To lock the door from the outside, present a credential.
To lock the door from the inside, push the inside button or, for MD chassis, extend the
deadbolt.
Set by the
Factory
PIN Length
(AD-200 only)
Maximum number of digits in the user PIN. Range of 3 to 6 digits.
6
Allow Privacy Mode
Override
(AD-250 only)
When enabled, allows cards to override a lock that has been placed in privacy mode.
When disabled, only cards specifically assigned to this door will have access.
Disabled
Ignore Keypad
If checked, key entry codes are ignored.
Disabled
Record Lock/Unlock
If checked and supported by the system software, will record an audit event when the
Inside Push button is pressed.
Disabled
Enable/Disable
Interior LED Status
Blinking
Enables or Disables the interior LED’s status blinking.
When enabled: (enables two options to be checked)
• Blink Interior Button LED when locked - Blinks the Interior LED Red every 30
seconds.
• Blink Interior LED Rapidly when in Privacy Mode - Interior LED will flash rapidly
while privacy mode is enabled.
Disabled
(unchecked)
Battery Fail Mode
Lock state set when battery fails. As-Is, Secure/Locked, Unsecure/Unlocked
As-Is
Relock Delay
Amount of time before the lock relocks after being unlocked by a user presenting a
valid credential.
3
ADA Delay
Amount of time before the lock relocks after being unlocked by a user who is flagged
as handicapped and presenting a valid credential. Can be changed in the access
control system.
30
EDIT Tab
Property
24 • Schlage • Schlage Utility Software User's Guide
AD-Series Locks and Controllers
Lock Properties
AD-200/250 (Offline Locks)
Description
Default
Prox in Use
(AD-200 only)
Proximity credential card types allowed. Selections: HID, GE/CACY, AWID
ALL selected
Mag Track in Use
Magnetic card track that access data is to be read from. Track 1, 2 or 3.
Track 1 not configurable for AD-200.
Track 2
Enable Low Power
Wake-Up
Active when Mag Track 1 or 3 is selected in "Mag Track in Use". By enabling Low Power
Wake-Up and recording data on track 2, this option will allow longer battery life.
Enabled
Smart Cards in Use
(AD-200 only)
Smart card(s) to be used with the card reader.
• 14443 UID(CSN)* (when selected, disables all other 14443 selections)
• 14443 Secure MiFare
• 14443 EV1 (NOC)
• 15693 UID (CSN)*
• iClass credential formats for reader types Mi/MiK, MT/MTK, or SMART
1. iClass SE* (only appears with Mi/MiK reader attached)
2. iClass 40-bit UID (CSN)*
3. iClass 64-bit UID (CSN)
• PIV credential formats for AD200 reader types MTK or SMART. Range is 1 to 15.
1. 75 Bit PIV*
2. 58 Bit TWIC/CAC
3. 200 Bit FASC–N
4. 64 Bit (BCD) TWIC/CAC
5. 83 Bit TWIC/CAC
6. 66 Bit (58 Bit Format + TSM) TWIC/CAC
7. 64 Bit (58 Bit Format (no parity) + TSM) TWIC/CAC
8. 91 Bit (83 Bit Format + TSM) TWIC/CAC
9. 40 Bit BCD
10. 40 Bit Reversed BCD
11. 64 Bit BCD
12. 64 Bit Reversed BCD
13. 128 Bit BCD
14. 128 Bit Reversed BCD
15. 58-bit HSE
* Default
formats
Beeper
Indicates if the Beeper is on or off.
ON
READER Tab
Property
25 • Schlage • Schlage Utility Software User's Guide
AD-Series Locks and Controllers
Lock Properties
AD-300 (Networked Locks)
Property
Description
General Properties
Model
Model number of the device connected to the HHD.
Power Status
Shows current auxiliary power status of OFF/ON.
VIEW Tab
Main Lock
RS485 Partner ID
Identifies the participating OEM software partner.
Serial Number
Serial number that uniquely identifies the lock.
Manufacture Date
Date the lock was manufactured.
Days Since Installed
Used for warranty purposes; it marks the beginning of the lock’s functional life.
Firmware Version
Version of the current firmware file. Automatically updated when new firmware file is loaded.
Hardware Version
Current version of the printed circuit main board.
Bootloader Version
Version of the current bootloader. Allows new firmware to be loaded.
Credential Reader
Serial Number
Serial number that uniquely identifies the reader.
Manufacture Date
Date the reader was manufactured
Firmware Version
Version of the current firmware file. Automatically updated when new firmware file is loaded.
Hardware Version
Current version of the printed circuit main board.
Bootloader Version
Version of the current bootloader. Allows new firmware to be loaded.
Reader Type
Type of Reader installed: Keypad, MagInsert, MagSwipe, Proximity, Smart Card, Multi-Tech, FIPS,
iClass, and Keypad Variations
26 • Schlage • Schlage Utility Software User's Guide
AD-Series Locks and Controllers
Lock Properties
EDIT Tab
AD-300 (Networked Locks)
Property
Description
Default
RS485 Address
Set the RS-485 network address of the lock. 0-255
0
ACP Timeout
Time (in seconds) to wait before determining communication from the ACP has
failed.
3 seconds
Comm Loss Fail Mode
Lock state set when communication from the ACP fails. As-Is, Secure/Locked,
Unsecure/Unlocked
As-Is
Power Failsafe Mode
Lock state set when power to the lock fails. As-Is, Secure/Locked, Unsecure/
Unlocked
As-Is
Degraded (Cache)
Mode: Card Bit Format
Number of bits in the credential card number. 0 = cache mode disabled
0
Degraded (Cache)
Mode: Full Card Number
or Facility Code
Use the full card number or the facility codes of previously approved credentials in
the Degraded (Cache) mode.
Disabled
Degraded (Cache)
Mode: Purge unused
after 5 days
When enabled, deletes the cache entry after 5 days of non-use.
Disabled
Degraded (Cache)
Mode: Clear Cache
Deletes all valid user credentials from the Degraded (cache) memory.
n/a
Max Entries Stored
Number of credential cards maintained in the cache. Minimum of 5, Maximum of
1275
125
Disable Interior Button
LED
If checked, interior button LED blinking is disabled.
LED is
Enabled
(unchecked)
Relock Delay
Amount of time before the lock relocks after being unlocked by a user presenting a
valid credential.
3 seconds
Relatch After:
Timer/ Door Status
Re-latch on:
• Timer Only (Lock when timer expires regardless of Door status or Position)
• On Door Open or Timer (Lock when the Door opens or Timer expires)
• On Door Close or Timer (Lock when the Door closes or Timer expires)
Timer only
Card + PIN LED mode
Disabled
Mode 1: 2 alternating blinks
Mode 2: Solid Green/2 red blinks
1
Communication Link
Direct to Host: Sets RS-485 communication protocol to work directly with an ACP.
Through PIB300: Sets RS-485 communication protocol through the PIB300.
Direct to Host
27 • Schlage • Schlage Utility Software User's Guide
AD-Series Locks and Controllers
Lock Properties
AD-300 (Networked Locks)
Property
Description
Default
Proximity credential card types allowed. Selections: HID, GE/CACY, AWID
ALL selected
Magnetic card track that access data is to be read from. Track 1, 2 or 3
Track 2
Enable Low Power
Wake-Up
Active when Mag Track 1 or 3 is selected in "Mag Track in Use". By enabling Low
Power Wake-Up and having data on track 2, this option will allow longer battery life.
(Available only on battery-powered locks.)
Enabled
Smart Cards in Use
Smart card(s) to be used with the card reader.
• 14443 UID(CSN) (when selected, disables all other 14443 selections)
• 14443 Secure MiFare*
• 14443 EV1 (NOC)*
• 15693 UID (CSN)
• iClass credential formats for reader types Mi/MiK, MT/MTK, or SMART
1. iClass SE (only appears with Mi/MiK reader attached)
2. iClass 40-bit UID (CSN)
3. iClass 64-bit UID (CSN)*
• PIV credential formats for reader types FMK/MTK or SMART. Range is 1 to 15.
1. 75 Bit PIV*
2. 58 Bit TWIC/CAC
3. 200 Bit FASC–N
4. 64 Bit (BCD) TWIC/CAC
5. 83 Bit TWIC/CAC
6. 66 Bit (58 Bit Format + TSM) TWIC/CAC
7. 64 Bit (58 Bit Format (no parity) + TSM) TWIC/CAC
8. 91 Bit (83 Bit Format + TSM) TWIC/CAC
9. 40 Bit BCD
10. 40 Bit Reversed BCD
11. 64 Bit BCD
12. 64 Bit Reversed BCD
13. 128 Bit BCD
14. 128 Bit Reversed BCD
15. 58 Bit HSE
* Default
formats
Beeper
Indicates if the Beeper is On or Off.
ON
Keypad: Output Type
Wiegand or Magnetic output type.
Wiegand
Keypad: Facility Code
A facility or site code is encoded into each card to increase security.
A number from 0 to 255 on a 26-bit format card.
1
Keypad: Keys Buffered
Fixed number of key presses to buffer. Range in 1 to 11. Active only in keypad output
modes that support buffered key presses. See Output formats 4, 6, 9 and 10 below.
4
Keypad: Output Format
Sets the keypad data length and format mode. Range is 0 to 12.
0. Disable Keypad output
1. Mode 1: 4 Data Bits per Key without Parity (high nibble)
2. Mode 2: 4 Data Bits per Key with Parity
3. Mode 3: 8 Data Bits per Key without Parity
4. Mode 4: 8 Data Bits per Key with Parity
5. Mode 5: 4 Data Bits per Key, Buffered Key Presses without Parity
6. Mode 6: 4 Data Bits per Key, Buffered Key Presses with Parity
7. Mode 7: 26 Bit Wiegand Emulation
8. Mode 8: 4 Data Bits per Key without Parity (low nibble)
9. Mode 9: IR, 4 Data Bits per Key, Buffered Key Presses without Parity
10. Mode 10: IR, 4 Data Bits per Key, Buffered Key Presses with Parity
11. Mode 11: 8 Data Bits per Key, ASCII with parity
12. Mode 12: 32 Bit Wiegand Emulation
1
READER Tab
Prox in Use
Mag Track in Use
28 • Schlage • Schlage Utility Software User's Guide
AD-Series Locks and Controllers
Lock Properties
AD-400 (Networked Locks)
Property
Description
General Properties
Model
Model number of the device connected to the HHD.
Power Status
Current voltage level and number of AA batteries.
VIEW Tab
Main Lock
RS485 Partner ID
Identifies the participating OEM software partner.
Serial Number
Serial number that uniquely identifies the lock.
Manufacture Date
Date the lock was manufactured.
Days Since Installed
Used for warranty purposes; it marks the beginning of the lock’s functional life.
Firmware Version
Version of the current firmware file. Automatically updated when new firmware file is loaded.
Hardware Version
Current version of the printed circuit main board.
Bootloader Version
Version of the current bootloader. Allows new firmware to be loaded.
Credential Reader
Serial Number
Serial number that uniquely identifies the reader.
Manufacture Date
Date the reader was manufactured.
Firmware Version
Version of the current firmware file. Automatically updated when new firmware file is loaded.
Hardware Version
Current version of the printed circuit credential board.
Bootloader Version
Version of the current bootloader. Allows new firmware to be loaded.
Reader Type
Type of Reader installed: Keypad, MagInsert, MagSwipe, Proximity, Smart Card, Multi-Tech, FIPS,
iClass, and Keypad Variations
Communication
Serial Number
Serial number that uniquely identifies the communication module.
Firmware Version
Version of the communication module firmware.
1.
These properties are view-only when the HHD is connected to the lock. Connect the HHD to the PIM400 to make changes.
29 • Schlage • Schlage Utility Software User's Guide
AD-Series Locks and Controllers
Lock Properties
EDIT Tab
AD-400 (Networked Locks)
Property
Description
Default
Heartbeat
The heartbeat is a brief communication from the lock to the PIM400. It allows an
idle lock to check for messages. Range: 15 seconds - many hours.
The value indicates the time between the heartbeats. Set to a shorter time (lower
number) for more frequent communication. Set to a longer time (higher number)
for less frequent communication. A smaller value will decrease battery life. A larger
value will increase battery life.
10 minutes
Comm Loss Fail Mode
Lock state set when RF communication with the linked PIM400 fails.
States: As-Is, Secure/Lock, Unsecure/Unlock
As-Is
Allow Extended Unlocks
(Locks linked to
PIM400-TD2 only)
Extended unlock permits the lock to stay in an indefinite unlock state.
Enabling the Extended Unlock feature is required to implement a scheduled unlock
period from an ACP.
Enabled
Report RTX for Host to
unlock1
Determines how an AD-400 will handle a request to exit.
If disabled, the AD-400 will only report that a request to exit has occurred. Disable
if the access point does not need to be electronically unlocked to provide egress
(if equipped with a crash bar) but the access control panel needs to be notified so
that a forced door does not occur.
If enabled, the AD-400 will report that a request to exit has occurred, and also will
query the PIM400 to determine if the AD-400 should be electronically unlocked.
Use this mode if the AD-400 needs to be electronically unlocked in order to provide
egress.
Disabled
Relatch After:
Timer/ Door Status
Re-latch on:
• Timer Only (Lock when Timer expires (default 3 seconds) regardless of Door
status or Position)
• On Door Open or Timer (Lock when the Door opens or Timer expires)
• On Door Close or Timer (Lock when the Door closes or Timer expires)
Timer only
High Low Output
(Locks linked to
PIM400-TD2 only)
Polarity of the Request-to-Exit (RTX) signal.
Low: RTX
Polarity of the Request-to-Enter (RTE) signal.
Low: RTE
Polarity of the On Door Open, (Door Position Switch (DPS)) signal.
High: open
Polarity of Trouble signal.
Low: trouble
First, Delay, Retry
First: First query a Lock makes to a PIM400 occurs immediately following
presentation of a credential. First is the amount of time, in milliseconds, an AD400 should wait before making its second query to a PIM400. This setting should
be slightly greater than the fastest response time from the access control panel or
host. This optimizes battery life and system performance.
Delay: The idle time between subsequent queries. Shorter delays may reduce
latency. Longer delays may enhance battery life.
Retry: The maximum number of times an access point queries a PIM400 before
the Lock goes back to sleep. The number of retries should be slightly greater than
the longest response time from the access control panel or host. Retrys = [{Max
Response Time of Panel- First}/Delay] + 1
First: 300
msec.
Delay: 200
msec.
Retry: 5
Degraded (Cache)
Mode: Card Bit Format
Enter the number of bits in the credential card number.
0 = Degraded (Cache) mode disabled
0
1.
These properties are view-only when the HHD is connected to the lock. Connect the HHD to the PIM400 to make changes.
30 • Schlage • Schlage Utility Software User's Guide
AD-Series Locks and Controllers
Lock Properties
Edit Tab (Cont.)
AD-400 (Networked Locks)
Property
Description
Default
Degraded (Cache)
Mode: Purge unused
after 5 days.
When enabled, deletes the cache entry after 5 days of non-use.
Disabled
Degraded (Cache) Mode
Full Card Number or Facility Code. Use the full card number or the facility codes of
previously approved credentials in Degraded (Cache) mode.
Full card
number
Degraded (Cache)
Mode: Clear Cache
Deletes all valid user credentials from the Degraded (cache) memory.
n/a
Card + PIN LED Mode
Disabled
Mode 1: 5 left green and right red alternating blinks
Mode 2: 5 left green and right red alternating blinks, plus two beeps
1
Request to Enter
Report Request to Enter signal state to PIM400/401.
Always
Enabled
Wakeup status 1
Displays the time, in seconds, the lock listens for Wake on Radio broadcasts from its
linked PIM400/401.
Disabled
Disable Interior Button
LED
If checked, interior button LED blinking is disabled.
Disabled
(unchecked)
Max Entries Stored
Number of credential cards maintained in the cache. Minimum of 5, Maximum of
1000.
125
ACP Timeout
Time (in seconds) to wait before determining communication from the ACP has
failed.
10 seconds
Battery Fail Mode
Lock state set when battery fails. As-Is, Secure/Lock, Unsecure/Unlock
As-Is
1.
These properties are view-only when the HHD is connected to the lock. Connect the HHD to the PIM400 to make changes.
31 • Schlage • Schlage Utility Software User's Guide
AD-Series Locks and Controllers
Lock Properties
AD-400 (Networked Locks)
Description
Default
Prox in Use
Proximity credential card types allowed. Selections: HID, GE/CACY, AWID
ALL selected
Mag Track in Use
Magnetic card track that access data is to be read from. Track 1, 2 or 3
Track 2
Enable Low Power
Wake-Up
Active when Mag Track 1 or 3 is selected in "Mag Track in Use". By enabling Low
Power Wake-Up and recording data on track 2, this option will allow longer battery
life.
Enabled
Smart Cards in Use
Smart card(s) to be used with the card reader.
• 14443 UID(CSN)* (when selected, disables all other 14443 selections)
• 14443 Secure MiFare
• 14443 EV1 (NOC)
• 15693 UID (CSN)*
• iClass credential formats for reader types Mi/MiK, MT/MTK, or SMART
1. iClass SE* (only appears with Mi/MiK reader attached)
2. iClass 40-bit UID (CSN)*
3. iClass 64-bit UID (CSN)
• PIV credential formats for reader types FMK/MTK or SMART. Range is 1 to 15.
1. 75 Bit PIV*
2. 58 Bit TWIC/CAC
3. 200 Bit FASC–N
4. 64 Bit (BCD) TWIC/CAC
5. 83 Bit TWIC/CAC
6. 66 Bit (58 Bit Format + TSM) TWIC/CAC
7. 64 Bit (58 Bit Format (no parity) + TSM) TWIC/CAC
8. 91 Bit (83 Bit Format + TSM) TWIC/CAC
9. 40 Bit BCD
10. 40 Bit Reversed BCD
11. 64 Bit BCD
12. 64 Bit Reversed BCD
13. 128 Bit BCD
14. 128 Bit Reversed BCD
15. 58 Bit HSE
* Default
formats
Beeper
Indicates if the Beeper is On or Off.
ON
Keypad: Output Type
Wiegand or Magnetic output type.
Wiegand
Keypad: Facility Code
A facility or site code is encoded into each card to increase security. A number from
0 to 255 on a 26-bit format card.
Keypad: Keys Buffered
Fixed number of key presses to buffer. Range is 1 to 11. Active only in keypad output
modes that support buffered key presses. See Output formats 4, 6, 9 and 10 below.
4
Keypad: Output Format
Sets the keypad data length and format mode. Range is 0 to 12.
0. Disable Keypad output
1. Mode 1: 4 Data Bits per Key without Parity (high nibble)
2. Mode 2: 4 Data Bits per Key with Parity
3. Mode 3: 8 Data Bits per Key without Parity
4. Mode 4: 8 Data Bits per Key with Parity
5. Mode 5: 4 Data Bits per Key, Buffered Key Presses without Parity
6. Mode 6: 4 Data Bits per Key, Buffered Key Presses with Parity
7. Mode 7: 26 Bit Wiegand Emulation
8. Mode 8: 4 Data Bits per Key without Parity (low nibble)
9. Mode 9: IR, 4 Data Bits per Key, Buffered Key Presses without Parity
10. Mode 10: IR, 4 Data Bits per Key, Buffered Key Presses with Parity
11. Mode 11: 8 Data Bits per Key, ASCII with parity
12. Mode 12: 32 Bit Wiegand Emulation
1
READER Tab
Property
1.
These properties are view-only when the HHD is connected to the lock. Connect the HHD to the PIM400 to make changes.
32 • Schlage • Schlage Utility Software User's Guide
AD-Series Locks and Controllers
Controller Properties
Controller Properties
•
WPR400: pg 33
•
PIM400 -TD2, -485, -VBB (PIM PROPERTIES): pg 36
•
PIM400 -TD2, -485, -VBB (LOCK PROPERTIES): pg 37
•
PIB300: pg 41
•
WRI400: pg. (page 42)
•
CT5000: pg. (page 44)
WPR400
Property
Description
General Properties
Model
Model of the device connected to the HHD.
Power Status
Current voltage level and number of AA batteries.
VIEW Tab
MAIN LOCK
RS485 Partner ID
Identifies the participating OEM software partner.
Serial Number
Serial number that uniquely identifies the lock.
Manufacture Date
Date the lock was manufactured
Days Since Installed
Used for warranty purposes; it marks the beginning of the lock’s functional life.
Firmware Version
Current version of the firmware
Bootloader Version
Version of the current bootloader. Allows new firmware to be loaded.
Hardware Version
Current version of the printed circuit board.
Credential Reader
Serial Number
Serial number that uniquely identifies the reader.
Manufacture Date
Date the reader was manufactured.
Firmware Version
Current version of the firmware
Bootloader Version
Version of the current bootloader. Allows new firmware to be loaded.
Hardware Version
Current version of the printed circuit board.
Reader Type
Type of Reader installed: Keypad, MagInsert, MagSwipe, Proximity, Smart Card, Multi-Tech, FIPS,
iClass, and Keypad Variations
Communication
Serial Number
Serial number that uniquely identifies the communication module.
Firmware Version
Version of the communication module firmware.
33 • Schlage • Schlage Utility Software User's Guide
AD-Series Locks and Controllers
Controller Properties
EDIT Tab
WPR400
Property
Description
Default
Relatch After: Timer
Length
Amount of time before the lock re-locks after being unlocked by a user presenting a
valid credential.
3 seconds
First, Delay, Retry
First: First query a Lock makes to a PIM400 occurs immediately following
presentation of a credential. First is the amount of time, in milliseconds, the
WPR400 should wait before making its second query to a PIM400. This setting
should be slightly greater than the fastest response time from the access control
panel or host. This optimizes battery life and system performance.
Delay: The idle time between subsequent queries. Shorter delays may reduce
latency. Longer delays may enhance battery life.
Retry: The maximum number of times the WPR400 queries a PIM400 before
the Lock goes back to sleep. The number of retries should be slightly greater than
the longest response time from the access control panel or host. Retrys = [ {Max
Response Time of Panel- First}/Delay] +1
First: 300
msec.
Delay: 200
msec.
Retry: 5
Degraded (Cache)
Mode: Card Format
Card Bit Format: The number of bits in the credential card number.
0 = Degraded (Cache) mode disabled
0
Degraded (Cache)
Mode: Purge unused
after 5 days.
If checked deletes the cache entry after 5 days of non-use.
Degraded (Cache)Mode:
Full Card Number or
Facility Code
Use the full card number or the facility codes of previously approved credentials in
Degraded (Cache) mode.
Full card
number
Card + PIN LED mode
Disabled
Mode 1: 2 alternating blinks
Mode 2: Solid Green / 2 red right blinks
1
Wakeup Status
Displays the time, in seconds, the lock listens for Wake on Radio broadcasts from its
linked PIM400.
Max Entries Stored
Number of credential cards maintained in the cache. Minimum of 5, Maximum of
1275
125
ACP Timeout
Time (in seconds) to wait before determining communication from the ACP has
failed.
10 seconds
34 • Schlage • Schlage Utility Software User's Guide
AD-Series Locks and Controllers
Controller Properties
WPR400
Description
Default
Prox in Use
Proximity credential card types allowed. Selections: HID, GE/CACY, AWID
ALL selected
Mag Track in Use
Magnetic card track that access data is to be read from. Select Track 1, 2 or 3
Track 2
Enable Low Power
Wake-Up
Active when Mag Track 1 or 3 is selected in "Mag Track in Use". By enabling Low
Power Wake-Up and recording data on track 2, this option will allow longer battery
life.
Enabled
Smart Cards in Use
Smart card(s) to be used with the card reader.
• 14443 UID(CSN)* (when selected, disables all other 14443 selections)
• 14443 Secure MiFare
• 14443 EV1 (NOC)
• 15693 UID (CSN)*
• iClass credential formats for reader types Mi/MiK, MT/MTK, or SMART
1. iClass SE* (only appears with Mi/MiK reader attached)
2. iClass 40-bit UID (CSN)*
3. iClass 64-bit UID (CSN)
• PIV credential formats for reader types FMK/MTK or SMART. Range is 1 to 15.
1. 75 Bit PIV*
2. 58 Bit TWIC/CAC
3. 200 Bit FASC–N
4. 64 Bit (BCD) TWIC/CAC
5. 83 Bit TWIC/CAC
6. 66 Bit (58 Bit Format + TSM) TWIC/CAC
7. 64 Bit (58 Bit Format (no parity) + TSM) TWIC/CAC
8. 91 Bit (83 Bit Format + TSM) TWIC/CAC
9. 40 Bit BCD
10. 40 Bit Reversed BCD
11. 64 Bit BCD
12. 64 Bit Reversed BCD
13. 128 Bit BCD
14. 128 Bit Reversed BCD
15. 58 Bit HSE
* Default
formats
Beeper
Indicates if the Beeper is On or Off.
ON
Keypad: Output Type
Wiegand or Magnetic output type.
Wiegand
Keypad: Facility Code
A facility or site code is encoded into each card to increase security.
A number from 0 to 255 on a 26-bit format card.
Keypad: Keys Buffered
Fixed number of key presses to buffer. Range in 1 to 11. Active only in keypad output
modes that support buffered key presses. See Output formats 4, 6, 9 and 10 below.
4
Keypad: Output Format
Sets the keypad data length and format mode. Range is 0 to 12.
0. Disable Keypad output
1. Mode 1: 4 Data Bits per Key without Parity (high nibble)
2. Mode 2: 4 Data Bits per Key with Parity
3. Mode 3: 8 Data Bits per Key without Parity
4. Mode 4: 8 Data Bits per Key with Parity
5. Mode 5: 4 Data Bits per Key, Buffered Key Presses without Parity
6. Mode 6: 4 Data Bits per Key, Buffered Key Presses with Parity
7. Mode 7: 26 Bit Wiegand Emulation
8. Mode 8: 4 Data Bits per Key without Parity (low nibble)
9. Mode 9: IR, 4 Data Bits per Key, Buffered Key Presses without Parity
10. Mode 10: IR, 4 Data Bits per Key, Buffered Key Presses with Parity
11. Mode 11: 8 Data Bits per Key, ASCII with parity
12. Mode 12: 32 Bit Wiegand Emulation
1
READER Tab
Property
35 • Schlage • Schlage Utility Software User's Guide
AD-Series Locks and Controllers
Controller Properties
PIM400 -TD2, -485, -VBB (PIM PROPERTIES)
Property
Description
General Properties
Model
Model number of the device connected to the HHD.
Source ID
Unique identifier for the PIM400.
VIEW Tab
PIM
RS485 Partner ID
Identifies the participating OEM software partner.
Firmware Version
Version of the current firmware file. Automatically updated when a new firmware version is
loaded.
Bootloader version
Version of the current bootloader. Allows new firmware to be loaded.
Serial No.
Serial number that uniquely identifies the device.
Manufacture Date
Date the device was manufactured.
Days since Installed
Used for warranty purposes; marks the beginning of the lock’s functional life.
Hardware Version
Current version of the printed circuit main board.
EDIT Tab
Communication
Firmware Version
Version of the communication module firmware.
Property
Description
Unique ID
Set the Unique Identification number of the PIM400. Range: 0 to 65534.
Freq Channel
Radio Frequency Channel used for communication with wireless devices. One of
ten RF channels can be set.
1
RS-485 Address
PIM400 -485 and PIM400-VBB ONLY. Set the RS-485 network address of the
PIM400/401. Address range 0-254
0
Low Door
PIM400 -485, -VBB ONLY. Set the Low address for the range of door addresses
available for linking. Range: 0 to 255
0
High Door
PIM400 -485, -VBB ONLY. Set the High address for the range of door addresses
available for linking. Range: 0 to 255
15
Channel Switching
Dynamic Channel Switching is used to improve immunity to RF channel
interference. One of three RF channel groups can be set.
Disabled
Wakeup
When enabled, this feature causes wireless devices linked to the PIM400/401 to
respond within seconds to a centralized command from the access control panel.
When disabled, the wireless devices will respond only during their heartbeat, which
could result in a delay. Range 0 to 10 seconds. 0 = disabled
Disabled
Output Type (PIM400TD2 only)
Magnetic, Wiegand or Automatic. Outputs the Credential Card and Keypad data in
either Magnetic or Wiegand format.
When Automatic is selected, the PIM400-TD2 will detect the Credential Card and
Keypad data format and then send the received data in its original data format.
Automatic
36 • Schlage • Schlage Utility Software User's Guide
Default
AD-Series Locks and Controllers
Controller Properties
Property
Description
Select Door
Select the door address desired to be linked to the PIM400 -485.
LINK Tab
(PIM400/401, -485, -VBB only)
PIM400 -TD2, -485, -VBB (PIM PROPERTIES)
PIM400 -TD2, -485, -VBB (LOCK PROPERTIES)
Property
Description
VIEW Tab
General Properties
Model
Model of the device connected to the HHD.
Door Number
Allows the selection of a door connected to the PIM400 to display its properties.
Power Status
Current voltage level of the AA batteries.
PIM
Firmware Version
Version of the firmware.
Communication
Firmware Version
Version of the communication module firmware.
37 • Schlage • Schlage Utility Software User's Guide
Default
AD-Series Locks and Controllers
Controller Properties
EDIT Tab
PIM400 -TD2, -485, -VBB (LOCK PROPERTIES)
Property
Description
Default
Heartbeat
The heartbeat is a brief communication from the lock to the PIM400.
The heartbeat allows an idle lock to check for messages from the PIM400. By
default, this occurs every 10 minutes, but can be adjusted in the range of 15 seconds
to many hours.
The value indicates the time between the heartbeats. Set the value to a shorter time
(lower number) to achieve more frequent communication while the lock is idle. Set
the value to a longer time (higher number) to achieve less frequent communication.
A smaller value will decrease battery life. A larger value will increase battery life.
10 minutes
Comm Loss Fail Mode
Lock state set when RF communication with the linked PIM400 fails.
Selections: As-Is, Secure/Lock, Unsecure/Unlock
As-Is
Allow Extended Unlocks
(PIM400-TD2 only)
Extended unlock is a feature that permits the lock to stay in an indefinite unlock
state.
Enabling the Extended Unlock feature is required to implement a scheduled unlock
period from an ACP.
enabled
Report RTX for Host to
Unlock
This feature determines how a Wireless Access Point (Door) will handle a request to
exit.
If not checked (disabled), then the access point will only report that a request to exit
has occurred. Use this mode if the access point does not need to be electronically
unlocked in order to provide egress (for instance, the access point has a crash bar)
but the access control panel needs to be notified so that a forced door does not
occur.
If checked (enabled), then the access point will not only report that a request to
exit has occurred, but will query the PIM400 (as in a card swipe) to determine if the
access point should be electronically unlocked. Use this mode if the access point
needs to be electronically unlocked in order to provide egress.
Enabled
Relatch After: Timer
Length
Amount of time, in seconds, before the lock re-locks after being unlocked by a user
presenting a valid credential.
3 seconds
Relatch After : Timer/
Door Status
Re-latch on:
• Timer Only: Lock when timer expires regardless of Door status or Position
• On Door Open or Timer: Lock when the Door opens or Timer expires
• On Door Close or Timer: Lock when the Door closes or Timer expires
Timer only
High Low Output
(PIM400-TD2 only)
Polarity of the Request-to-Exit (RTX) signal.
Low: RTX
Polarity of the Request-to-Enter (RTE) signal.
Low: RTE
Polarity of the On Door Open, (Door Position Switch (DPS)) signal.
High: open
Polarity of Trouble signal.
Low: trouble
First, Delay, Retry
First: First query a lock makes to a PIM400 occurs immediately following
presentation of a credential. First is the amount of time, in milliseconds, an access
point should wait before making its second query to a PIM400. This setting should
be slightly greater than the fastest response time from the access control panel or
host. This optimizes battery life and system performance.
Delay: The idle time between subsequent queries. Shorter delays may reduce
latency. Longer delays may enhance battery life.
Retry: The maximum number of times and access point queries a PIM400 before
the lock goes back to sleep. The number of retires shoudl be slightly greater than
the longest response time from the access control panel or host. Retry= [{Max
Response Time of Panel - First}/ Delay] + 1.
First: 300
Delay: 200
Retry: 5
Degraded (Cache)
Mode: Card Bit Format
Enter the number of bits in the credential card number. 0 = Degraded (Cache) mode
disabled.
0
38 • Schlage • Schlage Utility Software User's Guide
AD-Series Locks and Controllers
Controller Properties
EDIT Tab (Cont.)
PIM400 -TD2, -485, -VBB (LOCK PROPERTIES)
Degraded (Cache)
Mode: Purge unused
after 5 days.
If checked, deletes the cache entry after 5 days of non-use.
Disabled
Degraded (Cache)
Mode: PIM485 Card
Removal
PIM400 -485, -VBB ONLY.
Only displayed when a Legacy PIM is connected. If disabled only time or a full cache
will remove an entry from the cache. If enabled only a full cache or receiving a
RS−485 Deny Access command will remove an entry from the cache.
Disabled
Degraded (Cache)
Mode: full Card Number
of Facility Code
Use the full card number or the facility codes of previously approved credentials in
Degraded (Cache) mode.
Full card
number
Degraded (Cache)
Mode: Clear Cache
Deletes all valid user credentials from the Degraded (Cache) memory.
n/a
Card + PIN LED mode
Disabled
Mode 1: 5 left green and right red alternating blinks
Mode 2: 5 left green and right red alternating blinks, plus two beeps
1
Request to Enter
Report Request to Enter signal state to PIM400
Disabled
Wakeup
Displays the time, in seconds, the Wireless Access Point Device listens for Wake on
Radio broadcasts from its linked PIM400.
Enabled
Max Entries Stored
Number of credential cards maintained in the cache. Minimum of 5, Maximum of
1000.
125
ACP timeout
Time (in seconds) to wait before determining communication from the ACP has
failed.
10 seconds
Power Failsafe Mode
Lock state set when battery fails. As-Is, Secure/Lock, Unsecure/Unlock
As-Is
Pin Required
TD2 Only
Disabled
(unchecked)
Disable Interior Button
LED
TDs and 485
Enabled
(unchecked)
39 • Schlage • Schlage Utility Software User's Guide
AD-Series Locks and Controllers
Controller Properties
PIM400 -TD2, -485, -VBB (LOCK PROPERTIES)
Description
Default
Prox in Use
Proximity credential card types allowed. Selections: HID, GE/CACY, AWID
ALL selected
Mag Track in Use
Magnetic card track that access data is to be read from. Select Track 1, 2 or 3
Track 2
Enable Low Power
Wake-Up
Active when Mag Track 1 or 3 is selected in "Mag Track in Use". By enabling Low
Power Wake-Up and recording data on track 2, this option will allow longer battery
life.
Enabled
Smart Cards in Use
Smart card(s) to be used with the card reader.
• 14443 UID(CSN) (when selected, disables all other 14443 selections)
• 14443 Secure MiFare*
• 14443 EV1 (NOC)*
• 15693 UID (CSN)
• iClass credential formats for reader types Mi/MiK, MT/MTK, or SMART
1. iClass SE* (only appears with Mi/MiK reader attached)
2. iClass 40-bit UID (CSN)*
3. iClass 64-bit UID (CSN)
• PIV credential formats for reader types FMK/MTK or SMART. Range is 1 to 15.
1. 75 Bit PIV*
2. 58 Bit TWIC/CAC
3. 200 Bit FASC–N
4. 64 Bit (BCD) TWIC/CAC
5. 83 Bit TWIC/CAC
6. 66 Bit (58 Bit Format + TSM) TWIC/CAC
7. 64 Bit (58 Bit Format (no parity) + TSM) TWIC/CAC
8. 91 Bit (83 Bit Format + TSM) TWIC/CAC
9. 40 Bit BCD
10. 40 Bit Reversed BCD
11. 64 Bit BCD
12. 64 Bit Reversed BCD
13. 128 Bit BCD
14. 128 Bit Reversed BCD
15. 58 Bit HSE
* Default
formats
Beeper
Indicates if the Beeper is On or Off.
ON
Keypad: Output Type
Wiegand or Magnetic output type.
Wiegand
Keypad: Facility Code
A facility or site code is encoded into each card to increase security. A number from 0
to 255 on a 26-bit format card.
Keypad: Keys Buffered
Fixed number of key presses to buffer. Range in 1 to 11. Active only in keypad output
modes that support buffered key presses. See Output formats 4, 6, 9 and 10 below.
4
Keypad: Output Format
Sets the keypad data length and format mode. Range is 0 to 12.
0. Disable Keypad output
1. Mode 1: 4 Data Bits per Key without Parity (high nibble)
2. Mode 2: 4 Data Bits per Key with Parity
3. Mode 3: 8 Data Bits per Key without Parity
4. Mode 4: 8 Data Bits per Key with Parity
5. Mode 5: 4 Data Bits per Key, Buffered Key Presses without Parity
6. Mode 6: 4 Data Bits per Key, Buffered Key Presses with Parity
7. Mode 7: 26 Bit Wiegand Emulation
8. Mode 8: 4 Data Bits per Key without Parity (low nibble)
9. Mode 9: IR, 4 Data Bits per Key, Buffered Key Presses without Parity
10. Mode 10: IR, 4 Data Bits per Key, Buffered Key Presses with Parity
11. Mode 11: 8 Data Bits per Key, ASCII with parity
12. Mode 12: 32 Bit Wiegand Emulation
1
READER Tab
Property
40 • Schlage • Schlage Utility Software User's Guide
AD-Series Locks and Controllers
Controller Properties
PIB300
Property
Description
General Properties
EDIT Tab
VIEW Tab
Model
Model of the device connected to the HHD.
PIB
Firmware Version
Version of the firmware file. Automatically updated when a new firmware file is loaded.
Bootloader Version
Version of the current bootloader. Allows new firmware to be loaded.
Serial No.
Serial number that uniquely identifies the device.
Manufacture Date
Date the device was manufactured.
Days since Installed
Used for warranty purposes; marks the beginning of the lock’s functional life.
Hardware Version
Current version of the printed circuit main board.
Property
Description
Default
Standard / Legacy VIP
RS-485 network communication format: Standard (Schlage RSI RS-485 protocol)
or Legacy VIP Protocol.
Standard
Number of doors
Number of doors connected to the RS-485 network.
2
Lock 1 Address
RS-485 address for Lock 1, Range: 0 to 255
0
Lock 2 Address
RS-485 address for Lock 2, Range: 0 to 255
1
Output Type
Magnetic, Wiegand or Automatic. Outputs the Credential Card and Keypad data in
either Magnetic or Wiegand format.
When Automatic is selected, the PIB300 will detect the Credential Card and Keypad
data format and then send the received data in its original data format.
Automatic
Host Control: LED
Control
Off= two-line led control of lock led indication
On=single-line led control of lock led indication
Host Control: LED
Standard
Off=led standard (active low signal from access control panel)
On=led invert (active high signal from access control panel.)
Host Control: LED Style
Off=led style std. (For use on two led system.)
On=special case. If panel tries to light both leds (at the same time) neither of them
lights.
Beeper is not controlled by panel with this switch on. S1-1 must be set to off when
this switch is set to on.
Host Control: Lock
Control from ACP
Off=normally open lock control from panel
On=normally closed lock control from panel
Host Control: Beep Std/
Inverted
Off=beep standard (active low signal from access control panel)
On=beep inverted (active high signal from access control panel)
Output Reporting: Door
Status
Off=normally open door status output (when door closed)
On=normally closed door status output (when door closed)
Output Reporting:
Request to Exit (RTX)
Off=normally open RTX output when lever not depressed
On=normally closed RTX output when lever not depressed
Output Reporting: Spare
Off=normally open spare output (normal = key not used/latch extended, locked
position)
On=normally closed spare output (normal = key not used/latch extended, locked
position)
Output Reporting: Spare
Status
Off=spare output provides status of key use (rta) - if lock is equipped w/option
On=spare output provides status of latch bolt monitor (lbm) - if lock is equipped w/
option
Output Reporting: Spare
Provides
Off=spare output does not provide troubles status. Selection on 9 is used
On=spare output provides troubles status. Selection on 9 is ignored
41 • Schlage • Schlage Utility Software User's Guide
AD-Series Locks and Controllers
Controller Properties
WRI400
Property
Description
General Properties
Model
Model number of the device connected to the HHD.
VIEW Tab
Main Lock
RS485 Partner ID
Identifies the participating OEM software partner.
Serial Number
Serial number that uniquely identifies the WRI400.
Manufacture Date
Date the WRI400 was manufactured.
Days Since Installed
Used for warranty purposes; marks the beginning of the WRI400 functional life.
Firmware Version
Version of the current firmware file. Automatically updated when new firmware file is loaded.
Hardware Version
Current version of the printed circuit main board.
Bootloader Version
Version of the current bootloader. Allows new firmware to be loaded.
EDIT Tab
Communication
Serial Number
Serial number that uniquely identifies the communication module.
Firmware Version
Version of the communication module firmware.
Property
Description
Default
Heartbeat
The heartbeat is a brief communication from the WRI400 to the PIM400.
It allows the WRI400 to check for messages. Range: 1 s. – 65535 s.
The value indicates the time between the heartbeats. Set to a shorter time (lower
number) for more frequent communication. Set to a longer time (higher number) for
less frequent communication.
A smaller value will decrease battery life. A larger value will increase battery life.
10 minutes
Comm Loss Fail Mode
WRI400 state set when the RF communication with the linked PIM400 fails. States:
As-Is, Secure/Lock, Unsecure/Unlock
As-Is
Allow Extended
Unlocks
Extended unlock permits the WRI400 to stay in an indefinite unlock state (available
only in a PIM400-TD2).
Enabling the Extended Unlock feature is required to implement a scheduled unlock
period from an Access Control Panel.
Enabled
Report RTX for Host
to unlock
Determines how the WRI400 handles a request to exit.
If disabled, the WRI400 will only report that a request to exit has occurred. Disable
if the WRI400 does not need to be electronically unlocked to provide egress (if
equipped with a crash bar) but the access control panel needs to be notified so that a
forced door does not occur.
If enabled, the WRI400 will report that a request to exit has occurred, and also will
query the PIM400 to determine if it should be electronically unlocked. Use this mode
if the WRI400 needs to be electronically unlocked in order to provide egress.
Enabled
Relatch After
Amount of time before the WRI400 re-locks after being unlocked by a user presenting
a valid credential.
The value set in the HHD is only used if the Access Control Panel (ACP) responds
with a “Momentary Unlock” command. When the Access Control Panel sends the
number of seconds to unlock the WRI400 then the relatch after value set in the HHD
is ignored.
3 seconds
Relatch After: Timer/
Door Status
Timer Only: Locks the WRI400 when timer expires regardless of its status or position.
On Door Open or Timer: Locks WRI400 when it opens or Timer expires.
On Door Close or Timer: Locks WRI400 when it closes or Timer expires.
Timer Only
42 • Schlage • Schlage Utility Software User's Guide
AD-Series Locks and Controllers
Controller Properties
EDIT Tab (cont.)
WRI400
Output (PIM400TD2)
On Request to Enter:
Active High/Active
Low
Signaled through the PIM400-TD2 to the Access Control Panel, it sets the polarity of
the Request to Enter (RTE) signal.
Active Low
Output (PIM400TD2)
On Request to Exit:
Active High/Active
Low
Signaled through the PIM400-TD2 to the Access Control Panel, it sets the polarity of
the Request to Exit (RTX) signal.
Active High
Output (PIM400TD2)
On Trouble: Active
High/Active Low
Signaled through the PIM400-TD2 to the Access Control Panel, this sets the polarity
of the Trouble signal.
Active Low
WRI400 - Input
Request to Enter:
Active Open/Active
Close
This sets the polarity of the Request To Enter signal into the WRI400. Default is when
the switch is closed and the WRI400 reads and reports a Request to Enter.
Active Close
WRI400 - Input
Request to Exit: Active
Open/Active Close
This sets the polarity of the Request To Exit signal into the WRI400. Default is when
the switch is closed and the WRI400 reads and reports a Request to Exit.
Active Close
Reader 1 Tamper:
Active Open/Active
Closed
This sets the polarity of the Reader 1 Tamper signal into the WRI400. Default is when
the switch is closed and the WRI400 reads and reports a Reader 1 Tamper.
Active Close
Reader 2 Tamper:
Active Open/Active
Closed
This sets the polarity of the Reader 2 Tamper signal into the WRI400. Default is when
the switch is closed and the WRI400 reads and reports a Reader 2 Tamper.
Active Close
Door Position Switch
(DPS): Active Open/
Active Closed
This sets the polarity of the Door Position Switch (DPS) signal into the WRI400.
Default is when the switch is closed and the WRI400 reads and reports the door
closed.
Active close
First, Delay, Retry
First: First query the WRI400 makes to a PIM400 occurs immediately following
presentation of a credential. This parameter is the amount of time, in milliseconds a
WRI400 should wait before making its second query to a PIM400. This setting should
be slightly greater than the fastest response time from the access control panel or
host to any message originated by the WRI400. This optimizes battery life and system
performance.
Delay: The idle time between subsequent queries. Shorter delays may reduce latency,
but also decrease battery life. Longer delays may enhance battery life.
Retry: The maximum number of times the WRI400 queries a PIM400 before it goes
back to sleep. The number of retries should be slightly greater than the longest
response time from the access control panel or host.
Retries = [ {Max Response Time of Panel - First } / Delay] +1
First: 300
msec.
Delay: 200
msec.
Retry: 5 times
Degraded (Cache)
Mode: Full Card
Number or Facility
Code
Use the full card number or the facility codes of previously approved credentials in the
Degraded (Cache) mode.
Full card
number
Degraded (Cache)
Mode: Card Bit
Format
Enter the maximum number of bits in the credential card number.
0 = Degraded (Cache) mode disabled
0
Degraded (Cache)
Mode: Purge unused
after 5 days
When enabled, deletes the cache entry after 5 days of non-use.
Disabled
43 • Schlage • Schlage Utility Software User's Guide
AD-Series Locks and Controllers
Controller Properties
EDIT Tab (cont.)
WRI400
Degraded (Cache)
Mode: PIM485 Card
Removal
PIM400 -485, -VBB ONLY
Only displayed when a PIM400−485 is connected.
If disabled, both ACP’s refusing access (no access grant) and ACP’s explicit deny
access (Deny Access Command) will remove an entry. If enabled, only ACP’s explicit
deny access command will remove an entry from the cache.
Disabled
Clear Cache
Deletes all valid user credentials from the Degraded (cache) memory.
n/a
Max Entries Stored
Number of credential cards maintained in the cache. Minimum of 5, Maximum of
1000
125
ACP Timeout
Time (in seconds) to wait before determining communication from the access control
panel has failed.
10 seconds
Wakeup Status
Displays the time, in seconds, the WRI400 listens for Wakeup on Radio broadcasts
from its linked PIM400.
Disabled
Strike Relay:
Normally Open
(Secure)
Normally Closed
(Secure)
When Normally-closed (Secure), the normally-closed side of the relay is the secure
side. (Needs to read a valid credential before changing the relay polarity.)
Normally
Closed
(Secure)
Aux Relay:
Normally Open
(Secure)
Normally Closed
(Secure)
When Normally-closed (Secure), the normally-closed side of the relay is the secure
side. (The auxiliary relay polarity will change as soon as saved, a credential is not
required.)
Normally
Closed
(Secure)
CT5000
Property
Description
Lock Name
The name of the CT5000. Set by the door file programmed into the CT5000.
Date & Time
Current date and time. Initialized/set by the HHD.
VIEW Tab
General Properties
Model
Model number of the CT5000 connected to the HHD.
Max Users
Number of Users supported by the CT5000.
Max Audits
Number of audits supported by the CT5000.
Power Status
Current voltage level of the Coin Cell battery.
CT5000
Serial Number
Serial number that uniquely identifies the CT5000.
Manufacture Date
Date the CT5000 was manufactured.
Days Since Installed
Used for warranty purposes; marks the beginning of the CT5000 functional life.
Firmware Version
Version of the current firmware file. Automatically updated when new firmware file is loaded.
Hardware Version
Current version of the printed circuit main board.
Bootloader Version
Version of the current bootloader. Allows new firmware to be loaded.
44 • Schlage • Schlage Utility Software User's Guide
AD-Series Locks and Controllers
Controller Properties
EDIT Tab
CT5000
Property
Description
Default
Lock Type
Classroom: Unlocks when a credential is presented and then automatically locks after
the relock delay has expired. The CT5000 can only be Classroom Type.
Classroom
PIN Length
Maximum number of digits in the user PIN. Range of 3 to 6 digits.
6
Ignore Keypad
If checked, key entry codes are ignored.
Disabled
Relock Delay
Amount of time before the CT5000 relocks after being unlocked by a user presenting
a valid credential or the Request to Exit being released.
3 seconds
CT5000-Input
Request to Exit: Active
Open/Active Closed
This sets the polarity of the Request To Exit signal into the CT5000. Default is when
the switch is closed and the CT5000 reads and reports a Request to Exit.
Active close
CT5000-Input
Reader Tamper 1:
Active Open/Active
Closed
This sets the polarity of the Reader 1 Tamper signal into the CT5000. Default is when
the switch is closed and the CT5000 reads and reports a Reader 1 Tamper.
Active close
CT5000-Input
Reader Tamper 2:
Active Open/Active
Closed
This sets the polarity of the Reader 2 Tamper signal into the CT5000. Default is when
the switch is closed and the CT5000 reads and reports a Reader 2 Tamper.
Active close
Door Position Switch
(DPS): Installed
If unchecked, the Door Position Switch (DPS) is disabled and the Door Prop Delay,
Anti-Tailgate, Request to Exit Clears Alarm, and Alarm are also disabled.
By default, the CT5000 assumes there is no Door Position Switch (DPS) connected.
Disabled
Door Position Switch
(DPS): Active Open/
Active Closed
This sets the polarity of the Door Position Switch (DPS) signal into the CT5000
(Open or Closed). Default is when the switch is closed and the CT5000 reads and
reports the door closed.
Active Open
Door Prop Delay
The Prop Delay setting is the time to allow the door to be held open before the alarm
relay triggers the alarm.
30 seconds
Door Prop Delay:
Enabled/Disabled
When enabled, the alarm relay will activate after the door has been open more time
than the number of seconds specified in the Door Prop Delay time.
Disabled
Anti-Tailgate
Anti-Tailgate is designed to automatically relock the door when the door re-closes, no
matter how much time is left on the relock delay (requires a Door Position Switch).
Disabled
Request to Exit Clears
Alarm
During an alarm event, enabling request to exit disables the alarm.
Disabled
Alarm Relay:
Normally Open
(Secure)
Normally Closed
(Secure)
When Normally-closed (Secure), the normally-closed side of the relay is the secure
side. (The alarm relay polarity will change as soon as saved, a credential is not
required.)
Normally
Closed
(Secure)
Aux Relay:
Normally Open
(Secure) Normally
Closed (Secure)
When Normally-closed (Secure), the normally-closed side of the relay is the secure
side. (The auxiliary relay polarity will change as soon as saved, a credential is not
required.)
Normally
Closed
(Secure)
Strike Relay:
Normally Open
(Secure)
Normally Closed
(Secure)
When Normally-closed (Secure), the normally-closed side of the relay is the secure
side. (Needs to read a valid credential before changing the relay polarity.)
Normally
Closed
(Secure)
45 • Schlage • Schlage Utility Software User's Guide
CO-Series Locks
Supported Locks
All chassis for the following models are supported.
CO-Series Locks
CO-200
This function works
with CO-Series
devices only.
The HHD will use
a default Coupling
Password (123456)
when coupling with a
device. The Coupling
Password should be
changed to provide
increased security
for your locks. See
Coupling Password
on page 14 for
more information.
CO-220
CO-250
Couple HHD to Lock
CO-Series locks can be coupled, or authenticated, with the HHD. This provides enhanced security by
ensuring that the lock will only communicate with HHD to which it has been coupled. Once the lock
has been coupled, the coupling password is passed to the device from the HHD during programming.
Each lock will retain only one coupling password; therefore, only one HHD can be coupled with the
lock.
ÎÎ HHDs with the same coupling password can program the same devices. Each HHD with a
different coupling password must be coupled with each device it will program.
1
Connect the HHD to the lock using the HH-USB cable.
2
Insert the mechanical key into the lock. Then rotate and hold the key.
3
Continue holding the key and press the Schlage button three (3) times. Then release the key.
4
On the HHD, select Device Options.
5
On the HHD, select Couple HHD to Device.
6
When Coupling is successful, a message will be displayed on the screen.
Program a Lock
1
Connect the HHD to the lock or controller and establish communication between the HHD and
the device.
2
Select Device Options.
3
Select Program Lock.
4
Select the door file that should be associated with the lock or controller.
ÎÎ Door files are downloaded to the HHD when synchronized with the access control software.
5
Select OK.
46 • Schlage • Schlage Utility Software User's Guide
CO-Series Locks
Collect Audits
Collect Audits
Collecting audits on
the HHD does not
delete the audits from
a lock.
Collected audits will
be transferred from
HHD to your Access
Control Software the
next time they are
synchronized.
When Auto Update is enabled, as soon as the Schlage button is pressed twice and the
communication with the Schlage Utility Software starts, the lock will automatically:
• update lock’s date/time
• collect audits
• update access rights
When Manual Update is enabled, follow the steps below to collect audits and update the lock access
rights.
ÎÎ See Update Mode on page 13 for more information.
Collect Audits when Date/Time and Lock Access Rights are Up-to-Date
1
Confirm HHD is connected to lock.
ÎÎ See Connect the Handheld Device to the PC on page 8 for more information.
2
Double-click the displayed name of the connected lock.
3
The audit collection will begin.
ÎÎ If no previous audit exists, skip to step 7.
4
If a previous audit exists, a message will appear asking to overwrite previous audit. Click YES to
override audits and skip to step 7.
5
Click NO if you do not want to override the audit.
6
Acknowledge the message advising to synchronize the lock with system software. Audit
collection will be stopped.
7
A progress indicator will be displayed while the audit is being collected.
A message will be displayed once the process is complete.
Collect Audits when Date/Time and Lock Access Rights are Not Up-to-Date
1
Confirm HHD is connected to lock.
ÎÎ See Connect the Handheld Device to the PC on page 8 for more information.
2
Double-click the displayed name of the connected lock.
3
When asked to update date and time of the device, click YES. A progress indicator will be
displayed while date and time is being updated.
4
A message will appear to confirm the successful update.
5
The audit collection will begin. A progress indicator will be displayed while the audit is being
collected.
6
The access rights update will begin. A progress indicator will be displayed while lock is being
updated.
7
A message will be displayed once the process is complete.
47 • Schlage • Schlage Utility Software User's Guide
CO-Series Locks
View Properties
View Properties
1
Connect the HHD to the lock or controller.
2
Select Device Options.
3
Select Properties for the connected device.
4
The View tab will be displayed.
ÎÎ See Lock Properties on page 49 for more information.
Edit Properties
1
Connect the HHD to the device.
2
Select Device Options.
3
Select Properties for the connected device.
4
Select the Edit tab.
5
Edit the properties as desired.
ÎÎ See Lock Properties on page 49 for more information.
6
Select Save before exiting the tab.
View Reader Properties
1
Connect the HHD to the device.
2
Select Device Options.
3
Select Properties for the connected device.
4
Select the Reader tab.
ÎÎ See Lock Properties on page 49 for more information.
Edit Reader Properties
1
Connect the HHD to the device.
2
Select Device Options.
3
Select Properties for the connected device.
4
Select the Reader tab.
5
Edit the properties as desired.
6
Select Save before exiting the tab.
ÎÎ See Lock Properties on page 49 for more information.
Update Firmware
ÎÎ See AD-Series and CO-Series Device Firmware Update on page 67 for more
information.
48 • Schlage • Schlage Utility Software User's Guide
CO-Series Locks
Lock Properties
Lock Properties
CO-200/220/250
Property
Description
Lock Name
The name of the Lock. Set by the door file programmed into the lock.
Date & Time
Current date and time. Initialized/set by the HHD.
VIEW Tab
General Properties
Model
Model number of the device connected to the HHD.
Max Users
Number of Users supported by the lock.
Max Audits
Number of Audits supported by the lock.
Power Status
Current voltage level of the AA and Coin Cell batteries.
Main Lock
Serial Number
Serial number that uniquely identifies the lock.
Manufacture Date
Date the lock was manufactured.
Days since Installed
Used for warranty purposes; marks the beginning of the lock’s functional life.
Firmware Version
Version of the current firmware file. Automatically updated when new firmware file is loaded.
Hardware Version
Current version of the printed circuit main board.
Bootloader Version
Version of the current bootloader. Allows new firmware to be loaded.
Credential Reader
Reader Type
Type of Reader installed: Keypad, MagInsert, MagSwipe, Proximity, and Keypad Variations
49 • Schlage • Schlage Utility Software User's Guide
CO-Series Locks
Lock Properties
EDIT Tab
CO-200/220/250
Property
Description
Default
Lock Type
Classroom Security (CO-220 Only): Allows lock to be placed into secure lockdown
by the a paired fob. Once in lockdown, only a Passthrough credential can be used to
gain access.
Office: Unlocks when a credential is presented and then automatically locks after the
relock delay has expired. To keep the door unlocked, push the button on the inside.
The button will momentarily illuminate green. To return the lock to the locked state,
push the button again or present a credential to the outside.
Privacy: To initiate the Privacy function, with the door closed, push the button on the
inside of the door. This prevents normal credentials from opening the door from the
outside.
The lock will go back to its normal state when the button is pushed again or when the
door position switch indicates that the door has opened.
When using a Mortise Deadbolt, extending the deadbolt from the inside lights a
red LED on the inside trim and initiates the Privacy function which prevents normal
credentials from opening the door from the outside. The lock can always be opened
using a Pass-Through credential or mechanical key in case of emergency.
Storeroom: Lockset is normally secure. Inside lever always allows free egress. Valid
Toggle credentials may be used to alternate (toggle) the state of the lock between
passage (unlocked) and secured (locked). Unlocks when a normal credential is
presented and then automatically locks after the relock delay has expired.
Set by the
Factory
PIN Length
(CO-200/220 only)
Maximum number of digits in the user PIN. Range of 3 to 6 digits.
6
Allow Privacy Mode
Override
(CO-250 only)
When enabled, allows cards override a lock that has been placed in privacy mode.
When disabled, only cards specifically assigned to this door will have access.
Disabled
If checked, key entry codes are ignored.
Disabled
Record Lock/Unlock
If checked and supported by the system software, will record an audit event when the
Inside Push button is pressed.
Disabled
Disable Interior Button
LED1
If checked, interior button LED blinking is disabled.
Disabled
(unchecked)
Battery Fail Mode
Lock state set when battery fails. As-Is, Secure/Locked, Unsecure/Unlocked
As-Is
Coin Cell Battery
Nuisance Delay
Lock state set after coin cell battery replacement. If unchecked, nuisance delay is
disabled.
Enabled
Relock Delay
Amount of time before the lock relocks after being unlocked by a user presenting a
valid credential.
3
ADA Delay
Amount of time before the lock relocks after being unlocked by a user who is flagged
as handicapped and presenting a valid credential. Can be changed in the access
control system.
30
Property
Description
Default
Prox in Use
Proximity credential card types allowed. Selections: HID, GE/CACY, AWID
ALL selected
Mag Track in Use
Magnetic card track that access data is to be read from. Track 1, 2 or 3 (Track 1 not
configurable for AD-200)
Track 2
Enable Low Power
Wake-Up
Active when Mag Track 1 or 3 is selected in "Mag Track in Use". By enabling Low Power
Wake-Up and recording data on track 2, this option will allow longer battery life.
Enabled
Beeper
Indicates if the Beeper is on or off.
ON
Ignore Keypad
READER Tab
1
1.
This feature is not available on the CO-220 Safe School Lock.
50 • Schlage • Schlage Utility Software User's Guide
Legacy Locks and Controllers (BM-150 Only)
Supported Legacy Locks
Supported Controllers
KC2
Legacy PIM
WRI*
WPR*
WPR2*
WSM*
BE367
CM
CL
CT500/1000 Controller
CL Campus Lock
Controller
* These devices cannot be configured directly. They are configured through the Legacy PIM.
Program a Lock or Controller
All legacy devices use
the serial connection
type (BM-150 only).
Be sure to change
the connection
type option when
connecting to a
legacy device. See
Connection Type on
page 13 for more
information.
See Start the Schlage
Utility Software
on page 11 and
Connecting the
Handheld Device on
page 15 for more
information.
1
Connect the HHD to the lock using the HH-Serial Cable and CIP.
ÎÎ See Connecting the Handheld Device on page 15 for more information.
2
Select Device Options.
3
Select Program Lock.
4
Select the door file that should be associated with the lock.
ÎÎ Door files are downloaded to the HHD when synchronized with the access control software.
5
Select OK.
6
Wait for the screen asking for the programming credential. Then present the programming
credential to the lock.
ÎÎ The lock will flash red and green alternating several times, indicating it has entered
programming mode.
ÎÎ Consult the lock user guide that came with your lock for more information about
programming mode.
7
Select OK. Lock programming will begin.
51 • Schlage • Schlage Utility Software User's Guide
Legacy Locks and Controllers (BM-150 Only)
Collect Audits and Update a Lock
Collect Audits and Update a Lock
All legacy devices use
the serial connection
type (BM-150 only).
Be sure to change
the connection
type option when
connecting to a
legacy device. See
Connection Type on
page 13 for more
information.
Collecting audits on
the HHD does not
delete the audits from
a lock.
Collected audits will
be transferred from
HHD to your Access
Control Software the
next time they are
synchronized.
When Auto Update is enabled, as soon as the Schlage button is pressed twice and the communication
with the Schlage Utility Software starts, the lock will automatically update lock’s date/time, collect
audits and update access rights.
When Manual Update is enabled, follow the steps below to collect audits and update the lock access
rights.
ÎÎ See Update Mode on page 13 for more information.
Collect Audits when Date/Time and Lock Access Rights are Up-to-Date
1
Connect the HHD to the lock using the HH-Serial cable, CIP and serial connection type.
ÎÎ See Connecting the Handheld Device on page 15 for more information.
2
Double-click the displayed name of the connected lock.
3
The audit collection will begin.
ÎÎ If no previous audit exists, skip to step 7.
4
If a previous audit exists, a message will appear asking to overwrite previous audit. Click YES to
override audits and skip to step 7.
5
Click NO if you do not want to override the audit.
6
Acknowledge the message advising to synchronize the lock with system software. Audit
collection will be stopped.
7
A progress indicator will be displayed while the audit is being collected.
A message will be displayed once the process is complete.
Collect Audits when Date/Time and Lock Access Rights are Not Up-to-Date
1
Confirm HHD is connected to lock.
ÎÎ See Connecting the Handheld Device on page 15 for more information.
2
Double-click the displayed name of the connected lock.
3
When asked to update date and time of the device, click YES.
4
When asked for a valid programming credential, present the credential and then click OK. A
progress indicator will be displayed while date and time is being updated.
5
A message will appear to confirm the successful update.
6
When asked for a valid programming credential (second time), present the credential and then
click OK. The audit collection will begin. A progress indicator will be displayed while the audit is
being collected.
7
The access rights update will begin. A progress indicator will be displayed while lock is being
updated.
8
A message will be displayed once the process is complete.
52 • Schlage • Schlage Utility Software User's Guide
Legacy Locks and Controllers (BM-150 Only)
View Properties
View Properties
All legacy devices use
the serial connection
type (BM-150 only).
See Connection Type
on page 13 for
more information.
All legacy locks
require the CIP. See
Connecting the
Handheld Device on
page 15 for more
information.
All non-lock legacy
controllers require
the null converter
(PIMWA-CV). See
Connecting the
Handheld Device on
page 15 for more
information.
1
Connect the HHD to the lock or controller.
2
Select Device Options.
3
Select Properties for the connected device.
4
The View tab will be displayed.
ÎÎ See Lock Properties on page 55 for more information.
Edit Properties
1
Connect the HHD to the lock or controller.
ÎÎ See Connecting the Handheld Device on page 15 for more information.
2
Select Device Options.
3
Select Properties for the connected device.
4
Select the Edit tab.
5
Edit the properties as desired.
ÎÎ See Lock Properties on page 55 for more information.
6
Select Save.
7
Wait for the screen asking for the programming credential. Then present the programming
credential to the lock.
ÎÎ The lock will flash red and green alternating several times, indicating it has entered
programming mode.
ÎÎ Consult the lock user guide that came with your lock for more information about
programming mode.
8
Select OK. Lock properties will be saved.
53 • Schlage • Schlage Utility Software User's Guide
Legacy Locks and Controllers (BM-150 Only)
Update Firmware
Update Firmware
Consult the directions
that came with your
lock for information
about entering
programming mode.
1
Connect the HHD to the device you want to update.
ÎÎ See Connecting the Handheld Device on page 15 for more information.
2
Select Device Options.
3
Select Firmware Update.
4
Select the desired firmware file from the list.
ÎÎ Firmware updates are available at www.schlage.com/support to be downloaded to the
computer that synchronizes with the HHD. See Appendix B: Device Firmware Update on
page 67 for details on how to obtain firmware files online and update to the HHD.
5
Select OK at the bottom of the screen.
6
Wait for the screen asking for the programming credential. Then present the programming
credential to the device.
ÎÎ The lock will flash red and green alternating several times, indicating it has entered
programming mode.
ÎÎ Consult the lock user guide that came with your lock for more information about
programming mode.
7
Select OK to proceed when prompted.
8
A progress indicator will be displayed during the firmware update. A message will be displayed
briefly once the firmware update is complete.
ÎÎ Updating Lock firmware will require the user to reset the lock before proceeding. See
Appendix C: Change Lock Class on page 75 for more information.
Link a Door to a Legacy PIM
1
Connect the HHD to the Legacy PIM.
ÎÎ See Connecting the Handheld Device on page 15 for more information.
2
Select Device Options.
3
Select the PIM Properties button.
4
Select the Link tab.
5
Select the door you want to link from the Door drop-down list.
6
Select the Link button.
ÎÎ Perform the necessary steps to place the appropriate wireless lock or controller into linking
mode. See the user guide that came with the device for more information.
54 • Schlage • Schlage Utility Software User's Guide
Legacy Locks and Controllers (BM-150 Only)
Diagnostics
Diagnostics
Test Mode can be used for troubleshooting.
1
Connect the HHD to the controller.
ÎÎ See Connecting the Handheld Device on page 15 for more information.
2
Select Device Options.
3
Select Diagnostics.
Lock Properties
Property
Description
Editable?
Lock Name
Name of the Lock
Can be edited in the access control system.
No
Firmware Version
Version of the current firmware file
Automatically updated when a new firmware version is
loaded.
No
Date & Time
Current date and time Lock setting
Yes
Relock Delay
Amount of time before the lock relocks after being unlocked
by a user presenting a valid credential
Yes
Prop Delay
Amount of time a door can be open before the prop delay
alarm is activated
Yes
55 • Schlage • Schlage Utility Software User's Guide
Troubleshooting
General Troubleshooting
If you are having trouble with the SUS and/or the handheld device, please check the following before
contacting customer support:
1
The programming cable must be properly connected to the lock and the handheld device.
2
Make sure you are using the correct connection type. See Connection Type on page 13 for
more information. Serial Devices require a BM-150.
3
Make sure you are using the programming cable that came with the handheld device.
4
Make sure the batteries in the lock are not depleted.
5
Make sure the handheld device has been charged.
6
When programming a legacy device using the CIP, the CIP must be inserted in the correct
orientation. See Connecting the Handheld Device on page 15 for more information.
7
If the HHD is not responding to button presses or screen taps, be sure that the HOLD slider
switch on the left side of the HHD, is not in the HOLD position.
8
If the HHD is not responding to screen taps, check to see if the Unlock selection is available at
the bottom of the START screen. If the Unlock selection is present, tap on it to unlock the HHD.
9
If the HHD will not connect and synchronize with the PC, be sure the SUS application is not
running and the PCs USB port is not in use by other applications.
10 If the HHD or SUS application appears to be hung up and not operating properly, RESET the
HHD by removing the battery compartment cover and carefully press the RESET button in the
lower right-hand corner.
• The HHD will restart and no data will be lost.
11
If the SUS is not running properly or is intermittent, be sure the HHD has adequate memory
available.
• Ensure the START/SETTINGS/SYSTEM/MEMORY/MAIN screen shows at least 50Mb
Program Memory Free.
• NEVER load more than 100 Door files onto the HHD from your System Software.
12 If synchronizing with your PC takes a long time, be sure that the My Documents folder does not
have large files in it.
13 If you do not have firmware files available in the “Update Firmware” menu, be sure the files have
been copied to the HHD root directory My Device.
14 Communication between PIM400 and Access Control Panel will not occur if the HHD is
connected to either the AD-400 or the PIM400.
• Disconnect the HHD from hardware prior to testing system.
15 If the BM-170 goes to sleep while connected to a CO Lock, wake the device up and press the
Schlage button four (4) times to resume communication.
56 • Schlage • Schlage Utility Software User's Guide
Troubleshooting
Error Codes
Error Codes
No.
Error
Solution
E100
Enter a valid password
No password was entered. Enter the correct password.
E101
Incorrect password
The password entered was incorrect. Enter the correct
password.
E102
Incorrect password entered three
times. Wait for 30 seconds before next
retry
An incorrect password was entered three times. Wait
thirty (30) seconds. Then enter the correct password.
E103
The old password is incorrect
When attempting to change the password, the old
password entered was incorrect.
E104
Password field cannot be left blank
When attempting to change the password, no
password was entered.
E105
Password must be at least 4 characters
When attempting to change the password, the
password entered was too short.
E106
Passwords do not match
When attempting to change the password, the second
password entered did not match the first password
entered.
E107
Old password and new password are
identical
When attempting to change the password, both
passwords are the same. The new password must be
different.
E200
No Device Connected
The Options menu was tapped when no lock was
connected to the HHD. Connect the HHD to a device
and try again.
E201
This device is not connected
A device name, other than the device to which the
HHD is currently connected, was selected and then the
Options menu item was tapped. Options can be viewed
only for the lock that is currently connected.
E202
Unrecognized device connected or
incompatible SUS version. Please
visit www.schlage.com/support to
download the latest SUS version and
try again
SUS is unable to recognize this device. The version of
SUS on the handheld is currently incompatible with
this device. Please visit www.schlage.com/support to
download the latest SUS version and try again.
E300
Collecting audit failed
The HHD was disconnected from the lock before
audit collection was complete. The HHD must remain
connected to the lock until collection is complete.
E301
Synchronizing lock data failed
The HHD was disconnected from the lock before
synchronization was complete. The HHD must remain
connected to the device until synchronization is
complete. OR
No valid programming credential was presented to
the lock. A valid programming credential must be
presented before the device can be programmed.
E302
Updating lock’s date and time failed
The HHD was disconnected from the lock before date/
time update was complete. The HHD must remain
connected to the device until date/time update is
complete. OR
No valid programming credential was presented to
the lock. A valid programming credential must be
presented before the date/time can be updated.
E303
Your HHD is not authenticated to
perform this action. Couple HHD with
the device to authenticate
This message appears when the device is not coupled
with the HHD and an action requiring authentication
was performed (feature change, firmware update, lock
synchronization, etc.).
57 • Schlage • Schlage Utility Software User's Guide
Troubleshooting
Error Codes
Error Codes
No.
Error
Solution
E304
Retrieving lock properties failed
The HHD was disconnected from the lock before the
Retrieving Properties process was complete. The HHD
must remain connected to the lock until the process is
complete.
E305
Retrieving PIB properties failed
The HHD was disconnected from the PIB300 before
the Retrieving Properties process was complete. The
HHD must remain connected to the PIB300 until the
process is complete.
E306
Retrieving PIM properties failed
The HHD was disconnected from the PIM400/401 or
Legacy PIM before the Retrieving Properties process
was complete. The HHD must remain connected to
the PIM400/401 or Legacy PIM until the process is
complete.
E307
Retrieving door properties failed
The HHD was disconnected from the Door before the
Retrieving Properties process was complete. The HHD
must remain connected to the Door until the process is
complete.
E400
Data files for French language are
missing
When attempting to change the language to French,
the French language files cannot be found. Contact
customer support.
E401
Data files for Spanish language are
missing
When attempting to change the language to Spanish,
the Spanish language files cannot be found. Contact
customer support.
E500
Relock Delay and Prop Delay should be
greater than Zero
The relock delay and prop delay must be greater than
zero (0). Change the delay(s) to a value greater than
zero (0).
E501
None of the properties are changed
The Save menu item was tapped but no values were
changed. Change at least one value, or tap back to
cancel.
E502
Saving properties failed
The HHD was disconnected from the lock before the
saving properties function was complete. The HHD
must remain connected to the lock until the saving
properties process is complete. OR
No valid programming credential was presented to
the lock. A valid programming credential must be
presented before the properties can be saved.
E503
The Unique ID should be in range 0 65535
The PIM400 or Legacy PIM address entered was
greater than 65535. Enter a value less than 65535 and
try again.
E504
The Unique ID should be in range
1-65534
The PIM400 or Legacy PIM address is incorrect. Enter a
value less than 65535 and try again.
E505
The RS485 address should be in range
0- 254
The RS485 address entered was greater than 254.
Enter a value less than 254 and try again.
E506
The Relock Delay value should be in
range 0- 255
The Relock Delay entered was greater than 255. Enter a
value less than 255 and try again.
E507
Reserved address 170 cannot not be
used for RS485 address
The RS485 address entered is incorrect. Enter a value
less than 254 and different than 170.
E508
Difference between high door and low
door cannot be equal or greater than 16
While setting the addresses of the Low and High doors
make sure that the difference between both is less
than 16.
E509
High door cannot be lesser than low
address
The address of the High door MUST be greater than the
Low door.
58 • Schlage • Schlage Utility Software User's Guide
Troubleshooting
Error Codes
Error Codes
No.
Error
Solution
E510
The ADA Delay value should be in range
0- 255
The ADA Delay entered was greater than 255. Enter a
value less than 255 and try again.
E600
Please select the firmware file
No firmware file was selected before the OK menu
item was tapped when attempting to update the lock’s
firmware. Select a firmware file and try again.
E601
Updating firmware failed
The HHD was disconnected from the lock before the
firmware update was complete. The HHD must remain
connected to the lock until the firmware update is
complete.
No valid programming credential was presented to
the lock. A valid programming credential must be
presented before the firmware update can be done.
SUS may need to be updated in order to perform
firmware updates to this device. Please check
www.schlage.com/support for the latest version.
E602
No files to select
The HHD does not have any files to select from or they
were put in the incorrect folder.
E603
File integrity check failed
While updating Firmware or Programming a lock,
the SUS software detected that the file being used is
corrupted. Download/Create the file again and upload
it into the HHD.
E604
Cannot open file
E605
Cannot read file
E606
Invalid file
E607
Please select the lock class file
While attempting to change a lock class, inside the
Firmware Package Screen – no selections were made.
Select a lock class and try again.
E700
Please select the door
While attempting to program a lock, no door was
selected. Select a door and try again.
E701
Programming lock failed
The HHD was disconnected from the lock before
the lock setup was complete. The HHD must remain
connected to the lock until the lock setup is complete.
No valid programming credential was presented to
the lock. A valid programming credential must be
presented before the lock can be set up.
E702
The door file is invalid due to incorrect
data present; for example, blank lines.
This can occur for multiple reasons,
including manually editing the door file.
Use SMS to regenerate the door file & load the new
door file into the SUS. Then retry programming.
E703
Door file contains invalid data for the
AD200 lock model. Verify the correct
lock and door files are selected or
regenerate the door file and try again.
Click OK to continue.
The Doorfile used contains IButton Data. This data is
not valid for an AD200 Lock. Ensure the correct door/
doorfile is selected or regenerate the doorfile.
E704
The selected Door file contains format
errors. Click OK to Continue or Cancel
to exit and try again using a new door
file.
The doorfile contains errors that may interfere with
normal operation. Programming is allowed to proceed
if OK is selected. It is recommended that the doorfile
be generated again by the access software in order to
ensure the expected function of the lock.
59 • Schlage • Schlage Utility Software User's Guide
Troubleshooting
Error Codes
Error Codes
No.
Error
Solution
E800
Device is not in coupling mode
AD series: Hold down the Interior Push Button and
press the Tamper switch (sw1) 3 times.
PIM400/PIB300 devices: Hold down LINK1 switch (s2)
and press LINK2 switch (s3) 3 times.
CO Series: Rotate mechanical key and hold while
pressing Schlage button 3 times.
WRI400/CT5000 devices: Hold down the SCHLAGE
switch (s1) and press the LINK switch (s2) 3 times.
WPR400: Hold down the IPB switch (s2) and press the
TMP switch (s3) 3 times.
While trying to couple the HHD with the device, the
message pops up when the connected device was not
in coupling mode. Follow the instructions to put the
connected device in coupling mode and try again.
E801
Lock not responding correctly
Verify cable is properly connected to lock.
If trying to program, verify Program Mode has been
entered properly.
If programming a KC-2 Deadbolt for the first time be
sure the latch bolt is retracted.
While communicating with the lock, the SUS has
detected some problems, follow the presented
instructions to correct the problem.
E802
Device does not support this action
E810
Saving from device failed.
Please try again.
E900
Cannot open or read file
SUS was not able to read this file. If this was a firmware
package, SUS is currently incompatible with this
firmware package. Please visit www.schlage.com/
support to download the latest SUS version and try
again.
60 • Schlage • Schlage Utility Software User's Guide
Troubleshooting
Remove the Schlage Utility Software
Remove the Schlage Utility Software
This process will remove the Schlage Utility Software from the handheld device.
1
On your handheld device, tab the Start menu.
2
Select Settings.
3
Select the System tab.
4
Select the Remove Programs icon.
5
Select to select the Schlage Universal Software in the list.
6
Select the Remove button.
7
Select the Yes button.
ÎÎ To reinstall the SUS, see Install/Update Schlage Utility Software on page 9.
61 • Schlage • Schlage Utility Software User's Guide
Glossary
BCD
Acronym for Binary Coded Decimal, an encoding method for representing decimal numbers where
each digit is represented by four bits.
CAC
Acronym for Common Access Card, a U.S. Department of Defense smart card issued as standard
identification, and for access to computers, networks and some facilities.
Cache Mode
How the reader will handle stored card information if there is loss of communication to its controller.
Card Conversion
Card data filters and converters that provide data that can be accepted by the access control system.
CM Lock
A Computer Managed offline lock, for example the Schlage CM 5500 series.
CSN
Acronym for the Card Serial Number, a unique, unencrypted identification number contained on the
integrated chip in each smart card.
DCS
Acronym for Dynamic channel switching - can be selected to decrease the chance of interference but
will decrease battery life.
Delay
The idle time between subsequent queries. - Shorter delays may reduce latency. - Longer delays may
enhance battery life.
Door Prop Delay
The time allowed between opening a Door and closing it. If the Door is open longer then the Door prop
delay an alarm is released. The delay can be set individually for each Door and is programmed through
the program files.
Extend Unlock
This setting is required to respond to scheduled unlocks from an access control panel.
Fail Safe/Secure
The condition of a lock or latch when a loss of RF communications occurs between the PIM400/401
or Legacy and an access point.
FASC-N
Acronym for Federal Agency Smart Credential Number, an identifier used on all government issued
credentials.
62 • Schlage • Schlage Utility Software User's Guide
Glossary

FC Mode
Allows access by Facility (Site) code.
First
The first query an access point makes to a PIM400/401 or Legacy PIM occurs immediately following
a card swipe. - “First” is the amount of time, in milliseconds, an access point should wait before
making its second query to a PIM400/401 or Legacy. This setting should be slightly greater than the
fastest response time from the access control panel or host. This optimizes battery life and system
performance.
GUI
Acronym for Graphical User Interface.
Heartbeat
The time interval that access points communicate to PIM400/401 or Legacy PIM when there is no
activity. Affects battery life.
Hi Lo Output
These settings control the PIM400/401-TD2 open collector outputs sent to an access control panel
on detection of Request-to-Exit (RTX), Door Position Switch (DPS), and Trouble. The WPIM switches
these signals between an open collector and ground state.
Latch Type
Configuration of an access point depending on lock or latch type issued or used.
Mode
Configuration of an access point for standard operation or for factory testing.
No Purge
Reader will remember the first 20 cards swiped for degraded mode access.
PIM
Acronym for Panel Interface Module.
PIV
Acronym for Personal Identification Verification, refers to control and security standards set by
the National Institute of Standards and Technology (NIST) for Federal employees and long-term
contractors.
Relatch Time
The interval between the unlocking and relocking of an access point. Controlled by the access point,
not the host system.
Relock delay
The time span from unlocking a lock after presenting a Credential until relocking. The relock delay can
be set for each Door individually between 1 and 254 seconds. The relock delay setting is transferred to
the lock through the program file.
TSA
Acronym for Transportation Security Administration.
63 • Schlage • Schlage Utility Software User's Guide
Glossary

TSM
Acronym for Transaction Status Message.
TWIC
Acronym for Transportation Worker Indentification Credential.
Request to Exit
Whenever a Door is opened from the safe side a request to exit is required. In the simplest version
this means operating a mechanism that unlocks the door (for example turning the doorknob). Most
electronic locks use a switch to detect a request to exit. This can be a passive infrared sensor, a push
button, an electronic exit bar, or the doorknob contact itself. This switch has either a normally open or a
normally closed contact. Based on this configuration the system has to be set up correctly, otherwise a
request is permanently reported unless someone activates the switch.
Retry
The maximum number of times an access point queries a PIM400/401 or Legacy PIM before the
access point goes back to sleep The number of retries should be slightly greater than the longest
response time from the access control panel or host.
Rxt
Determines whether the access point module queries for unlock authorization on a Request to Exit
activation.
Rxt Sift
Determines whether a WA56XX or WA993 reports Request to Exit activations in unlocked state.
UID
Acronym for the Unique Identifier, a unique, unencrypted identification number contained on the
integrated chip in each smart card. (May also be referred to as CSN.)
WAPM
Acronym for Wireless Access Point Module.
64 • Schlage • Schlage Utility Software User's Guide
Appendix A: SUS Update Guide
Follow the steps listed on this guide to update your SUS software to the latest version provided.
1
Browse to
www.schlage.com/support.
2
Click the Access Control Software &
Control Panels tab.
3
Click Schlage Utility Software.
4
Click View under the Firmware & Software
column
5
Click Schlage Utility Software Download
for HHD and save the “Schlage Utility
Software Setup File.zip” file to your
computer.
2
3
4
5
6
Turn ON the Hand Held Device (HHD) and
connect it to the computer.
7
Open “Schlage Utility Software Setup File.
zip” (see step 5) and double-click Schlage
Utility Software Setup Ver X.X.X.exe
(version number may vary). Then click Run.
8
7
Click the Next button when the welcome
screen appears.
8
9
Click the Next button after reading the
information screen.
9
10 Click the Install button to start installation.
10
65 • Schlage • Schlage Utility Software User's Guide
Appendix A: SUS Update Guide
11

If the SUS is already installed a message
will warn you about the upgrade, click the
Yes button to continue. The installation will
start.
11
12 Click the OK button, when prompted to
check your Hand Held Device (HHD).
12
13 Click the Finish button to complete the first
stage, and then check the HHD for the final
steps.
14 On the Hand Held Device (HHD) check if
you received a message stating that the
software is from an unknown publisher, click
the Yes button to continue the installation or
jump to the next step if you don’t receive the
message.
13
15 On the Hand Held Device (HHD) a prompt
message will appear asking if you’d like to
remove the previous version, click the OK
button to continue. The installation will start
on the Hand Held Device (HHD)
15
16 A screen prompting for the correct location
to install the software will appear; Select:
\ProgramStore and click Install. The
installation will continue.
16
17 Click the <OK> button on the right top of
the screen to close the successfully installed
message.
17
18 Before launching the Schlage Utility
Software on the HHD disconnect it from the
computer.
19 On the HHD Go to Start -> Programs and
double click on the <Utility Software> icon
to start the Schlage Utility Software (SUS).
You’ll see a welcoming screen with the
actual software version.
ÎÎ Important note: The SUS and the HHD
pairing passwords are back to their
default values (123456). If your pairing
password was different than the default,
you would need to change it before
trying to reconnect to your device.
20 Change the Coupling Password.
ÎÎ See Coupling Password on page 14
for more information.
66 • Schlage • Schlage Utility Software User's Guide
19
Appendix B: Device Firmware Update
AD-Series On-Line Devices: Over Network Reprogramming
(ONR).
Supported Products
PIM400-485-RSI, PIM400-485-VBB, AD-300/301 when wired by RS-485 to the ACP,
AD-400/401 when linked to a PIM400-485. Devices must have been updated to A.D.A.60 or
later for ONR to be available.
This feature must be provided by the Access Control Software Partner. Talk to your Access Control
Provider for more details.
AD-Series and CO-Series Device Firmware Update
Windows XP
Prerequisites
•
ActiveSync should be installed on your PC.
ÎÎ See Synchronization Software on page 4 for more information.
•
HHD should have a partnership with ActiveSync.
•
HHD should be already coupled with AD-Series device to be updated.
ÎÎ See “Couple HHD to Lock” or “Couple HHD to PIM400 or PIB300” for more
information.
1
Browse to
www.schlage.com/support.
2
Click View under the Firmware & Software
column
3
Click AD Firmware Package - Tools & Docs
and save the “AD Firmware Pkg.zip” file to
your computer.
2
3
67 • Schlage • Schlage Utility Software User's Guide
Appendix B: Device Firmware Update
AD-Series and CO-Series Device Firmware Update
4
Turn on the HHD and connect it to the
computer. The Microsoft ActiveSync window
will automatically appear.
5
In the Microsoft ActiveSync window, click on
the Explore button to open the HHD Mobile
Device folder.
5
6
Double click on My windows Mobile-Based
Device to go to the root directory of the
HHD.
6
7
Copy the “.ffp” firmware file available inside
the “AD firmware Pkg.zip” file (see step
3) and paste it inside the root folder <My
Windows Mobile-Based Device>.
8
Wait for the HHD to synchronize.
9
Disconnect the HHD from computer.
10 Go to the device and connect the HHD.
ÎÎ See Connecting the Handheld Device on page 15 for more information.
11
Start the Schlage Utility software.
ÎÎ See Start the Schlage Utility Software on page 11 for more information.
12 Login as a Manager.
ÎÎ See Log in as a Manager on page 12 for more information.
13 Click Device Options at the bottom of the screen.
14 Click Firmware Update.
15 Select the firmware package you would like to use and click OK.
16 A message asking for confirmation to start programming the firmware will appear. Click YES.
17 The updating process will begin. The device will then restart. After a few minutes, a message
indicating the firmware update was successful will appear.
18 Click OK.
ÎÎ If the credential reader was changed, a factory default reset is recommended. See the
user manual that came with the device for more information. WARNING: A factory
default reset will delete all door information from the lock.
68 • Schlage • Schlage Utility Software User's Guide
Appendix B: Device Firmware Update
AD-Series and CO-Series Device Firmware Update
Windows Vista and Windows 7
Prerequisites
•
Microsoft Windows Mobile Device Center should be installed on your PC.
ÎÎ See Synchronization Software on page 4 for more information.
•
HHD should have a partnership with Windows Mobile Device Center.
•
HHD should be already coupled with AD-Series device to be updated.
ÎÎ See “Couple HHD to Lock” or “Couple HHD to PIM400 or PIB300” for more information.
1
Browse to
www.schlage.com/support.
2
Click View under the Firmware & Software
column.
3
Click AD Firmware Package - Tools & Docs
and save the “AD Firmware Pkg.zip” file to
your computer.
2
3
4
Turn on the HHD and connect it to the
computer. The Microsoft Windows Mobile
Device Center window will automatically
appear.
5
In the Microsoft Windows Mobile Device
Center window, click on File Management
and then Browse the contents of your
device to open the HHD device contents.
5
6
Double click on \ to go to the root directory
of the HHD.
6
69 • Schlage • Schlage Utility Software User's Guide
Appendix B: Device Firmware Update
AD-Series and CO-Series Device Firmware Update
7
Copy the “.ffp” firmware file available inside
the “AD firmware Pkg.zip” file (see step 3)
and paste it inside the root folder (\).
8
Wait for the HHD to synchronize.
9
Disconnect the HHD from computer.
10 Go to the device and connect the HHD.
ÎÎ See Connecting the Handheld Device on page 15 for more information.
11
Start the Schlage Utility software.
ÎÎ See Start the Schlage Utility Software on page 11 for more information.
12 Login as a Manager.
ÎÎ See Log in as a Manager on page 12 for more information.
13 Click Device Options at the bottom of the screen.
14 Click Firmware Update.
15 Select the firmware package you would like to use and click OK.
16 A message asking for confirmation to start programming the firmware will appear. Click YES.
17 The updating process will begin. The device will then restart. After a few minutes, a message
indicating the firmware update was successful will appear.
18 Click OK.
ÎÎ If the credential reader was changed, a factory default reset is recommended. See the
user manual that came with the device for more information. WARNING: A factory
default reset will delete all door information from the lock.
70 • Schlage • Schlage Utility Software User's Guide
Appendix B: Device Firmware Update
Legacy Device Firmware Update
Legacy Device Firmware Update
Windows XP
Prerequisites
•
ActiveSync should be installed on your PC.
ÎÎ See Synchronization Software on page 4 for more information.
•
HHD should have a partnership with ActiveSync.
1
Browse to
www.schlage.com/support. Select the
legacy product and click View under the
Firmware & Software column. Download
the latest firmware to your computer.
2
Turn on the HHD and connect it to the
computer. The Microsoft ActiveSync window
will automatically appear.
3
In the Microsoft ActiveSync window click
on the Explore button to open the HHD My
Documents folder.
3
4
Double click on My windows Mobile-Based
Device link to go to the root directory of the
HHD.
4
71 • Schlage • Schlage Utility Software User's Guide
Appendix B: Device Firmware Update
5
Copy the “.s19” firmware file available inside
the .zip file (see step 1) and paste it inside
the My Windows Mobile-Based Device
folder.
6
Wait for HHD to synchronize.
7
Disconnect the HHD from computer.
8
Go to the device and connect the HHD.
Legacy Device Firmware Update
ÎÎ See Connecting the Handheld Device on page 15 for more information.
9
Start the Schlage Utility software.
ÎÎ See Start the Schlage Utility Software on page 11 for more information.
10 Login as a Manager.
ÎÎ See Log in as a Manager on page 12 for more information.
11
Click Device Options at the bottom of the screen.
12 Click Firmware Update.
13 Select the firmware file you would like to use and click OK.
14 Present a valid programming credential to the device and click OK.
15 The updating process will begin. The device will then restart. After a few seconds, a message
indicating the firmware update was successful will appear.
16 Click OK.
17 Reset the device to factory defaults before any additional programming. See the user manual
that came with the device for more information.
72 • Schlage • Schlage Utility Software User's Guide
Appendix B: Device Firmware Update
Legacy Device Firmware Update
Windows Vista and Windows 7
Prerequisites
•
Microsoft Windows Mobile Device Center should be installed on your PC.
ÎÎ See Synchronization Software on page 4 for more information.
•
HHD should have a partnership with Windows Mobile Device Center.
1
Browse to
www.schlage.com/support. Select the
legacy product and click View under the
Firmware & Software column. Download
the latest firmware to your computer.
2
Turn on the HHD and connect it to the
computer. The Microsoft Windows Mobile
Device Center window will automatically
appear.
3
In the Microsoft Windows Mobile Device
Center window click on File Management
and then Browse the contents of your
device.
3
4
Double click on \ link to go to the root
directory of the HHD.
4
5
Copy the “.s19” firmware file available inside
the .zip file (see step 1) and paste it inside
the root folder (\).
6
Wait for HHD to synchronize.
7
Disconnect the HHD from computer.
73 • Schlage • Schlage Utility Software User's Guide
Appendix B: Device Firmware Update
8
Legacy Device Firmware Update
Go to the device and connect the HHD.
ÎÎ See Connecting the Handheld Device on page 15 for more information.
9
Start the Schlage Utility software.
ÎÎ See Start the Schlage Utility Software on page 11 for more information.
10 Login as a Manager.
ÎÎ See Log in as a Manager on page 12 for more information.
11
Click Device Options at the bottom of the screen.
12 Click Firmware Update.
13 Select the firmware file you would like to use and click OK.
14 Present a valid programming credential to the device and click OK.
15 The updating process will begin. The device will then restart. After a few seconds, a message
indicating the firmware update was successful will appear.
16 Click OK.
17 Reset the device to factory defaults before any additional programming. See the user manual
that came with the device for more information.
74 • Schlage • Schlage Utility Software User's Guide
Appendix C: Change Lock Class
AD-Series Locks
Windows XP
Prerequisites
•
ActiveSync should be installed on your PC.
ÎÎ See Synchronization Software on page 4 for more information.
•
HHD should have a partnership with ActiveSync.
•
HHD should be already coupled with AD-Series device to be updated.
ÎÎ See “Couple HHD to Lock” for more information.
1
Browse to
www.schlage.com/support.
2
Click View under the Firmware & Software
column.
3
Click AD Firmware Package - Tools & Docs
and save the “AD Firmware Pkg.zip” file to
your computer.
2
3
4
Turn on the HHD and connect it to the
computer. The Microsoft ActiveSync window
will automatically appear.
5
In the Microsoft ActiveSync window, click on
the Explore button to open the HHD Mobile
Device folder.
5
75 • Schlage • Schlage Utility Software User's Guide
Appendix C: Change Lock Class
6
AD-Series Locks
Double click on My windows Mobile-Based
Device to go to the root directory of the
HHD.
6
7
Copy the “.ffp” firmware file available inside
the “AD firmware Pkg.zip” file (see step
3) and paste it inside the root folder <My
Windows Mobile-Based Device>.
8
Wait for the HHD to synchronize.
9
Disconnect the HHD from computer.
10 Go to the lock and connect the HHD.
ÎÎ See Connecting the Handheld Device on page 15 for more information.
11
Start the Schlage Utility software.
ÎÎ See Start the Schlage Utility Software on page 11 for more information.
12 Login as a Manager.
ÎÎ See Log in as a Manager on page 12 for more information.
13 Click Device Options at the bottom of the screen.
14 Click Change Lock Class.
15 Select the firmware package you would like to use and click Next.
16 All available lock classes are displayed on the screen. Select the appropriate lock class and
then click OK.
ÎÎ Only locks with a magnetic reader can be changed to AD-250.
17 A message asking for confirmation to change the lock class will appear. Click Yes.
18 The change process will begin. Wait for the lock to restart. Once the confirmation message
appears, the process is complete. Click OK.
76 • Schlage • Schlage Utility Software User's Guide
Appendix C: Change Lock Class
AD-Series Locks
Windows Vista and Windows 7
Prerequisites
•
Microsoft Windows Mobile Device Center should be installed on your PC.
ÎÎ See Synchronization Software on page 4 for more information.
•
HHD should have a partnership with Windows Mobile Device Center.
•
HHD should be already coupled with AD-Series device to be updated.
ÎÎ See “Couple HHD to Lock” or “Couple HHD to PIM400 or PIB300” for more information.
1
Browse to
www.schlage.com/support.
2
Click View under the Firmware & Software
column.
3
Click AD Firmware Package - Tools & Docs
and save the “AD Firmware Pkg.zip” file to
your computer.
2
3
4
Turn on the HHD and connect it to the
computer. The Microsoft Windows Mobile
Device Center window will automatically
appear.
5
In the Microsoft Windows Mobile Device
Center window, click on File Management
and then Browse the contents of your
device to open the HHD device contents.
5
6
Double click on \ to go to the root directory
of the HHD.
6
77 • Schlage • Schlage Utility Software User's Guide
Appendix C: Change Lock Class
7
Copy the “.ffp” firmware file available inside
the “AD firmware Pkg.zip” file (see step 3)
and paste it inside the root folder (\).
8
Wait for the HHD to synchronize.
9
Disconnect the HHD from computer.
AD-Series Locks
10 Go to the lock and connect the HHD.
ÎÎ See Connecting the Handheld Device on page 15 for more information.
11
Start the Schlage Utility software.
ÎÎ See Start the Schlage Utility Software on page 11 for more information.
12 Login as a Manager.
ÎÎ See Log in as a Manager on page 12 for more information.
13 Click Device Options at the bottom of the screen.
14 Click Change Lock Class.
15 Select the firmware package you would like to use and click Next.
16 All available lock classes are displayed on the screen. Select the appropriate lock class and
then click OK.
ÎÎ Only locks with a magnetic reader can be changed to AD-250.
17 A message asking for confirmation to change the lock class will appear. Click Yes.
18 The change process will begin. Wait for the lock to restart. Once the confirmation message
appears, the process is complete. Click OK.
19 Perform a Factory Default Reset of the lock before further use or programming.
ÎÎ See the user manual that came with the device for more information.
78 • Schlage • Schlage Utility Software User's Guide
Appendix D: Device Template
About Device Template Feature
The Schlage Utility Software (SUS) version 4.10.2 (or higher) includes the Device Template
feature.
Users may quickly change and copy “Device Properties” settings across multiple devices so that a
group of devices may have the exact same settings applied.
A Device Template file may be initiated from and copied to locks and devices, saved on the HHD,
transferred to another HHD, and saved to a computer or network drive.
Supported Locks and Controllers
AD-200
WPR400
CO-200
AD-250
CT5000
CO-220
AD-300
PIB300
CO-250
AD-400
PIM400-TD2
WRI400
PIM400-485
Prerequisites
• The HHD used must be coupled before the Device Template file may be saved or retrieved. See
Couple HHD to Lock on page 18 for more information.
• The “source” lock or device must be installed and working as desired with all property settings
configured as required by the user.
• The Device Template file can be saved and restored for a specific hardware class only. For
example:
ÎÎ A Device Template created from an AD-200 Mag Swipe lock will not be available when the
SUS is communicating with an AD-200 Prox lock.
ÎÎ A Device Template created from an AD-200 Prox lock will not be available with an AD-300
Prox lock.
79 • Schlage • Schlage Utility Software User's Guide
Appendix D: Device Template
When naming the
Device Template, use
normal Windows OS
naming conventions.
Create a Device Template
Create a Device Template
1
Connect the HHD to the device with desired properties.
ÎÎ If the device properties have not been programmed, configure the device properties as
desired. Refer to AD-Series Lock Properties on page 23, or CO-Series Lock Properties
on page 49.
2
Select Device Options.
3
Select Lock Properties for the connected device.
4
Select the Edit or Reader tab.
5
Select Device Template at the bottom of the screen.
6
Select Save From Device to create a Device Template file from the properties of this device.
7
Enter a name for the Device Template file.
ÎÎ The name should describe the device configuration this Template is intended to work with
and clearly identify the hardware configuration. (Example: AD200-PRK main entrances.)
8
Before copying, a
Device Template
file must be saved
to the SUS, /My
Documents/ and
must be a hardware
configuration match
with the receiving
device.
The device template
file (.dtf) can be
shared among devices
by copying it from
the my documents
folder of one of the
handhelds, saving it
to a computer, and
then copying it to the
my documents folder
of any handhelds that
need the template.
Tap OK to save. The SUS will display the location of the saved Template file.
Copy a Saved Device Template
1
Connect the HHD to the device that will receive the saved properties settings.
ÎÎ Be sure that the receiving device is of the same hardware configuration as that of the
source of the Device Template. (See Prerequisites on page 79 for more information.)
2
Select Device Options.
3
Select Lock Properties for the connected device.
4
Select the Edit or Reader tab.
5
Select Device Template at the bottom of the screen.
6
Select Save To Device to copy and save a Device Template file to the connected device.
7
Select the Device Template file name.
ÎÎ If the Device Template name is not available, check to be sure that the receiving device is
of the same hardware configuration as that of the source of the Device Template. (See
Prerequisites on page 79 for more information.)
8
Tap OK to save.
9
Tap YES on the confirmation window, then tap OK again to finish.
ÎÎ Saving a Device Template file to a PIM or PIB will require re-linking of all previously linked devices
80 • Schlage • Schlage Utility Software User's Guide
Index
A
AD-200 2, 18, 23, 1
AD-201 , 1
AD-250 2, 18, 23, 1
AD-300 2, 18, 26, 1
AD-301 18
AD-400 , 18, 29, 1
AD-401 18
AD-Series Controllers 18
Edit Properties 21, 48
Functions 2
PIM400 Link Mode 22
Program 20, 46
Properties 33
Supported , 1
Update Firmware 67
View Properties 21, 48
AD-Series Locks 18
Collect Audits 20
Edit Properties 21, 48
Edit Reader Properties 22, 48
Functions 2
Program 20, 46
Properties 23, 49
Supported , 1, 1
Update Firmware 67
View Properties 21, 48
View Reader Properties 22, 48
AD-Series On-Line Devices 67
B
BE367 2, 16, 1, 51
C
Cache Mode 62
Card Conversion 62
CIP 3, 16, 51, 53
CL 2, 3, 16, 1, 51
CL993 1
CL5100 1
CL5200 1
CL5500 1
CL5600 1
CL Campus Lock , 1, 51
CM 2, 3, 16, 51, 62
CM993 1
CM5100 1
CM5200 1
CM5500 1
CM5600 1
CM5700 1
CM Lock 62
CO-200 2, 46, 1
CO-220 2, 46, 1
CO-250 2, 46, 1
CT500 2, 1, 51
81 • Schlage • Schlage Utility Software User's Guide
CT1000 , 1
CT5000 2, 18, 1
Customer Service i
L
Fail Safe 62
Fail Secure 62
FC Mode 62
FE210 16
First 63
Latch Type 63
Legacy Controllers
Diagnostics 55
Edit Properties 53
Functions 2
Program 51
Supported , 1
Update Firmware 54, 71
View Properties 53
Legacy Locks
Collect Audits 52
Diagnostics 55
Edit Properties 53
Functions 2
Program 51
Properties 55
Supported , 1
Update Firmware 54, 71
View Properties 53
Log In
Manager 12
Operator 12
G
M
D
DCS 62
Delay 62
Door Prop Delay 62
E
Error Codes 57
Extend Unlock 62
F
Glossary 62
GUI 63
H
Handheld Device 1, 3, 8, 9, 15
Connect 8, 15
Couple to AD-Series Lock 18, 46
Couple to PIM400 19
Heartbeat 63
HHD 1, 2, 3, 7, 8, 11, 15, 16, 17, 18, 19, 20, 21,
22, 23, 26, 29, 33, 36, 37, 41, 42, 46, 47,
48, 49, 51, 53, 54, 55, 65, 66, 67, 68,
69, 70, 71, 72, 73, 74, 75, 76, 77, 78, 80.
See also Handheld Device
HH-Serial 3, 16, 17, 51
HH-USB 3, 8, 18, 19, 46
Hi Lo Output 63
I
Icons 10
K
KC2 1, 2, 1
KC2-5100 1
KC2-5500 1
KC2-9000 1
Microsoft ActiveSync 5, 7, 68, 71, 75
Microsoft Windows Mobile Device
Center 6, 8
Mode 63
N
No Purge 62
O
ONR 67
Over Network Reprogramming 67
P
PIB300 ii, 2, 18, 41, 1
PIM 2, 3, 11, 17, 19, 22, 29, 30, 36, 37, 51,
54, 1, 62, 63
PIM400 ii, 2, 1, 18, 19, 22, 30, 31, 34, 36,
37, 38
PIM400-485 79
PIM400-TD2 79
PIMWA-CV 3, 17, 53
Programming Password 11, 14, 18, 19, 46,
66
R
Relatch Time 63
Relock delay 63
Index
Request to Exit 64
Retry 64
RS485 PIM
Link a Door 54
Rxt 64
Rxt Sift 64
S
Schlage Utility Software
Connection Type 13
Door List 13
Install 9
Language 14
Options 13
Programming Password 14
Start 11
SUS Password 14
Update 9, 65, 79
Update Mode 13
SUS Password 11, 14
Synchronization Folder 7
Synchronization Software 3, 4, 5, 79
Configure 5
Download 4
Install 4
System Components 3
T
Troubleshooting 56
W
WA 3
WAPM 2, 64
Warranty ii
WPR 51
WPR2 51
WPR400 , 1, 18, 33, 1
WRI 51
WRI400 , 1, 18, 1
WSM 51
82 • Schlage • Schlage Utility Software User's Guide

About Allegion
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employs more than 7,800 people and sells products in more than 120 countries
across the world. Allegion comprises 23 global brands, including strategic brands
CISA®, Interflex®, LCN®, Schlage® and Von Duprin®.
For more, visit www.allegion.com.
©2015 Allegion
SUS User Guide, Rev. 01/15-6.1.1(a)
www.allegion.com