/
1
/
/
Dishwasher Training/Repair Manual
• Water valves…………………………………..… 4
• Circulation pumps & impellers……………….6
•
Service Tips……………………………….. 11
• Control modules……………………………….14
•
Service Tips……………………………….. 22
• Heater assemblies & NTC’s………………….23
•
Service Tips……………………………….. 27
• Drain pumps…………………………………… 34
•
Service Tips……………………………….. 35
• Dispensers…………………………………….. 36
•
Service Tips……………………………….. 39
• Cosmetic damage…………………………….. 42
•
Service Tips……………………………….. 43
• Door latches…………………………………… 44
•
Service Tips……………………………….. 46
NOTE: Dishwashers are rated
120V, 60 Hz, 15A, 1450W
(max.). Maximum amp draw
when heaters running ~ 11A.
• Aqua sensors……………………………...……48
• Water fill assemblies………………………….49
• Miscellaneous service tips…………………..50
702_58300000125963_ara_en_a
2nd Edition/Revision 6 (8/3/07)
/
/
2
/
Warnings
•
m WARNING Modern appliances are very powerful and use high technology devices to safely
control that power. Failure to use the correct procedures and the approved parts can create
serious hazards for the person servicing the appliance and for the user of an appliance with a bad
repair. If you do not know how to service the appliance, do not attempt to do so!
•
To avoid the risk of serious injury or death while servicing these appliances:
•
•
Be certain that all power is removed from the appliance before beginning service.
•
Carefully follow all servicing instructions. Verify the instructions if there are any that you don't
fully understand.
•
Read and heed all Cautions and Warnings on the appliance and those with the replacement
parts.
•
Use caution and proper protective gear when handling chassis panels. Some of the edges
that are not normally exposed may be very sharp.
To avoid risk of serious injury or death to the users of the appliances:
•
Carefully follow all service instructions.
•
Use only parts authorized for the application.
•
Know the testing requirements needed to verify the safety of the service action.
•
Use proper, calibrated test equipment.
•
Do all indicated safety tests and record results.
702_58300000125963_ara_en_a
2nd Edition/Revision 6 (8/3/07)
/
3
/
/
Warranty Serial # Info
The serial label is fastened to the right
edge of the inner door.
Understanding FD Serial #
(used for warranty)
FD8303 00001
The FD # shows the Fabrication Date
• The first 2 #s represent the year: 83 = 2003
• The next 2 #s represent the month: 03 = March
• The next 5 #s represent the unit made that month: 00011 = 11th
SHU3307UC made that month
10 3 03 0081344 00011 5
Please hold all warranty
parts for (60) days for
possible return for analysis.
702_58300000125963_ara_en_a
•
•
•
•
•
•
This helps the
factory investigate
product problems.
Understanding Factory Serial #
The first 2 #’s represent a factory code: 10 = New Bern dishwasher, 82 = New Bern cooking
The 3rd # represents the last digit of the year: 3 = 2003
The next 2 #’s represent the month: 03 = March
The next 7 #’s represent the model: 0081344 = SHY99S05UC
The next 5 #’s represent the unit made that month: 00011 = 11th SHY99A05UC made that month
The last # represents a check digit = 5 in this case (is dependent on all preceding #’s)
2nd Edition/Revision 6 (8/3/07)
/
/
4
/
Part # 1 -- Water Valve (1)
Disassembly
Access the water valve from the front of the dishwasher base by
removing the toe kick.
To remove water valve:
Tools needed: T20 Torx screwdriver & pliers.
1. Remove two (2) T-20 Torx screws from toe kick and tilt toe kick out
from under dishwasher.
2.
3.
4.
5.
6.
Old style
valve
shown
Remove base insulation (on models with insulation).
Move sump inlet hose away from water valve (without disconnecting it).
Disconnect wires from water valve, including ground wire.
Remove two (2) T-20 Torx screws from water valve.
Pull valve out from dishwasher and disconnect water hose from rear of
valve. Remove any water from sump & base.
Removing toe kick
Moving sump hose
CONNECTION HINTS: Water
connection 3/8” NPT female.
Inlet water pressure range 5 120 psi (0.3 – 8.27 bars).
Removing hose clamp
Old style
valve shown
Old style valve shown
702_58300000125963_ara_en_a
2nd Edition/Revision 6 (8/3/07)
/
5
/
/
Part # 1 -- Water Valve (2)
Service Tips
New
style
580009
(yellow stem)
or 167081
(white stem)
425458 &
189533
Old
style
Don’t use
189533 to
replace
425458
NOTE: Water valves have been upgraded several times since 1st 1/4 of 1999.
• New time-fill valve # 425458 looks like pressure-fill valve # 189533, but isn’t
the same. Don’t use # 189533 to replace it.
• Use time-fill valve # 425458 to replace pressure-fill valve # 189533.
• Current pressure-fill valve (part # 189533) has a horizontally mounted
solenoid and water fitting held in place by the metal mounting bracket. Its the
only replacement pressure-fill valve available and replaces all other valves.
• Older pressure-fill valves (580009 & 167081) were both replaced by 189533.
702_58300000125963_ara_en_a
HINTS:
•
When reconnecting the
water supply to the water
valve, don’t overtighten the
elbow fitting. On valves
with vertical solenoids, the
plastic can crack and
cause leaking if excessive
force is used.
•
Using Teflon tape on water
fittings can help prevent
leaking.
•
The water valve can be
accessed without removing
outer door or base cover.
However, removing them
will provide easier access.
2nd Edition/Revision 6 (8/3/07)
/
6
/
/
Part # 2 -- Circulation Pump & Impeller (1)
Access
The circulation pump & capacitor are accessed from the right side of the
dishwasher by removing the right side panel and blocking the tank. Use same
process to access heater & Apexx modules.
To remove outer door:
Tools needed: T20 Torx screwdriver.
1. Remove six T-20 Torx inner door screws below fascia panel -- three per side (1).
2. Carefully pull bottom of outer door out from dishwasher until top door tabs clear, then pull door
down until it releases from dishwasher (2). Take care to not scratch outer door.
3. Remove 1-piece foam or two plastic door guards (3). The plastic door guards occasionally fall out
when the outer door is removed.
1
2
NOTE: Circulation pump 239144 motor is rated 120V,
60 Hz, 160W, insulation class A. Motor has an autoreset thermal protector and uses a 10μF capacitor.
702_58300000125963_ara_en_a
3
HINT: The fascia panel and door don’t need to be
removed to access the circulation pump. However,
they must be removed to completely remove the tank.
2nd Edition/Revision 6 (8/3/07)
/
/
7
/
Part # 2 -- Circulation Pump & Impeller (2)
To remove toe kick:
1 2
Tools needed: T20 Torx screwdriver.
1. Remove two T-20 Torx screws from toe kick (1).
2. Tilt toe kick out from under dishwasher (2).
To remove right & left side panels:
Tools needed: T20 Torx screwdriver.
Dishwashers may have long or short side panels, depending on model. Removing the left side panel
isn’t necessary for access, but allows the right side of the tank to be blocked upward.
1. For models with long side panels, remove two T-20 Torx side panel screws through holes in
right & left trim strips (1).
2. To remove long side panels, lift panels with trim strips up and out from dishwasher (2).
3. To remove short side panels, remove two T-20 Torx screws (3). To avoid damaging trim strips
(while blocking tanks), slide trim strips up until they clear dishwasher bases.
1
Long
side
panels
shown
2
Long side
panels shown
702_58300000125963_ara_en_a
3
3
Short side
panels shown
Long side
panels shown
Short side
panels shown
2nd Edition/Revision 6 (8/3/07)
/
/
8
/
Part # 2 -- Circulation Pump & Impeller (3)
To raise right side of tank for circulation pump access:
Tools needed: T20 Torx screwdriver and pliers.
1. Remove one T-20 Torx screw from both rear corners holding tank to base (1) -- removing screw
2.
3.
4.
5.
from both sides allows tank to be blocked upward.
Remove right toe kick bracket by removing T-20 Torx screw (2).
Remove T-20 Torx screws from front right bottom corner holding tank to base (3).
Remove right hinge cover (4a), release right door tension cord from hinge (4b) & remove ground
wire (4c).
Raise and block up tank as shown with strut onto base (5a), sliding a piece of wood or other solid
material between the tank and base to keep tank from falling back onto base (5b).
Screw
1
2
CAUTION: Don’t turn dishwashers
upside-down for tank access.
When dishwashers are turned
upside-down, water can flow into
the water fill assembly diaphragm
and cause water to not fill properly.
702_58300000125963_ara_en_a
3
4a
4b
4c
5a
5b
2nd Edition/Revision 6 (8/3/07)
/
/
9
/
Part # 2 -- Circulation Pump & Impeller (4)
Disassembly
1.
2.
3.
4.
To remove motor to access impeller or change complete pump:
Tools needed: flat blade screwdriver.
Disconnect wire harness from motor after carefully noting connections (1).
For UC/11 & later models with softer bearing, lift up rubber straps from both sides of motor (2). For
older models, lift motor up from base.
To release plastic latch on pump/motor housing (@ 2:30 position), carefully push onto latch with
screwdriver (3).
To release motor from pump housing, twist motor to the right (clockwise). Some force may be
required. Capacitor should be ~ 11:00 position (4). Pull motor out from pump housing.
HINT:
When
replacing
circulation pumps for softer
bearing models (UC/11 & later),
reusing existing front pump
housings can save time by not
changing hose clamps.
If
desired, order # 172272 hose
clamps & replace entire pumps.
3
CAUTION:
Don’t grab
motor next to the capacitor
to avoid jamming your
hand on the capacitor.
1
3
4
2
4
Latch
See page 11 for pump types.
702_58300000125963_ara_en_a
2nd Edition/Revision 6 (8/3/07)
/
/
10
/
Part # 2 -- Circulation Pump & Impeller (5)
Reassembly
To remove & install impeller (using kit # 167085):
Tools needed: flat blade screwdriver.
1.
2.
3.
4.
5.
While holding motor fan so shaft won’t spin (1a), unscrew impeller counterclockwise (1b).
Rotate pump housing counterclockwise until tabs clear, then lift housing from motor (2).
Remove spring and O-ring from pump housing, then lift spacer up from motor shaft (3).
Place replacement spacer onto motor shaft (4). Note larger end goes onto shaft 1st.
Install replacement spring & O-ring onto pump housing, then line up housing-motor tabs to screw
pump housing onto motor (5a). Screw replacement impeller onto motor shaft (5b).
6. Align motor to pump housing with capacitor @ 11:00 position to facilitate reassembly.
Motor fan
1a
3
702_58300000125963_ara_en_a
1b
4
2
5a
5b
2nd Edition/Revision 6 (8/3/07)
/
11
/
/
Service Tips -- Comparing Circulation Pump Versions
Depending on features, dishwashers have one of four types of circulation pumps. Pumps use different
controls, wire harnesses, heaters & sump filters, so replace with identical replacement pumps.
# 665510 BLDC pump
# 239144 pump
• Pump, motor and control come as one unit.
• Speed changes as needed for wash cycle
and washability (Vario wash).
• Pump is isolated from motor, so no seal is
needed and no need to loosen or replace
impellers
• Used starting with UC/46 index.
• Can buy # 266511
motor separately.
• Can use # 167085
impeller kit.
# 442548 (“Sicasym”) pump
• Most common pump. Used starting with UC/21 index. Smaller than 239144
pump.
• Used with control modules & single wire harnesses designed for Sicasym
pumps. Controls have motor starter software.
• Can’t use # 167085 impeller kit.
# 437345 pump for water switches
•
•
•
•
702_58300000125963_ara_en_a
More powerful for use with water switches (Apexx & ExactWash models).
Has separate motor starter (# 182318).
Must use with heaters with water switches & sumps with extra filter cylinder.
Can use # 167085 impeller kit.
2nd Edition/Revision 6 (8/3/07)
/
/
12
/
Service Tips -- Checking (PTC) Pump Motor Starter
The (PTC) circulation pump motor starter (# 182318) is used on “Apexx” and “ExactWash” models with
water switches. The matching circulation pump (# 437345) has three smaller & more efficient windings
compared to the traditional pump with two larger windings (# 266511 motor / # 239144 pump). The 3rd
(start) winding cuts out after the motor starts. This stronger pump is needed due to the increased water
flow resistance from the water switch. Pump # 437345 includes starter # 182318.
TECH TIPS:
Resistance measurements between
terminals 1 - 2 is ~ 7 Ω (one of the main run windings).
NOTE:
Install
starter with terminal
pointing inward.
HINT:
(PTC) motor
starter is located on top
of the pump motor.
3 2 4
1
The (PTC) motor starter helps start the circulation pump.
This ceramic thermal switch conducts current & heats up,
cutting out the 3rd (start) winding at a preset temperature.
The two main windings (with the start/run capacitor) have
power whenever the pump is running.
•
702_58300000125963_ara_en_a
To install (PTC) motor starters, push female
terminals over pump motor terminals 2 & 4.
The terminals are different sizes to match
the smaller motor terminal 4.
Check the motor starter if the pump motor won’t start
(starter stuck open) or runs hot (starter stuck closed).
2nd Edition/Revision 6 (8/3/07)
/
13
/
/
Service Tips -- Impeller Troubleshooting
Symptom
Problem
Solution
Impeller won't turn.
Impeller is frozen. Replace impeller with impeller kit # 167085. If
not able to replace impeller immediately, place
8mm nutdriver on 8mm stud on impeller and
rotate clockwise twice until impeller is freed up
(for temporary fix until impeller can be
replaced).
Impeller won't turn.
Debris
pump.
Impeller won't turn.
Motor is faulty.
binding Open sump & remove sump pump cover, then
carefully remove debris from impeller. Check
for broken glass to avoid being cut.
Check resistance at motor terminals or at
control panel (~ 7Ω with water switch or 10Ω
without). Replace motor if faulty.
NOTE: Use 167085 impeller kit and resistances shown with 266511 motor, 239144 pump and 437345 pump.
Don't use with 437345 Sicasym pump.
WARNING! Unplug dishwasher before starting any repairs.
702_58300000125963_ara_en_a
2nd Edition/Revision 6 (8/3/07)
/
14
/
/
Part # 3 -- Control Module (1)
Disassembly
(SHU 9922 shown)
Control modules are easily removed from fascia
panels by bending console tabs.
Tools needed: T-20 Torx & flat blade screwdrivers.
1.
2.
3.
4.
Remove fascia panel by removing T-20 Torx inner door screws.
Disconnect wire harnesses from module after noting connector locations.
Pry out metal console tabs holding module to console.
Carefully pry back plastic tabs, then slide module from console.
Removing door screws
Removing fascia panel
Viewing control module
Check connections before
replacing modules!
Disconnecting wires
TIP: Modules have been replaced when problem was
loose connections. Before replacing modules, check
connections first!
Bending back tabs
702_58300000125963_ara_en_a
Sliding module out
NOTE: Control modules for non-integrated models look
differently and have different tabs, but are removed using
the same procedure.
2nd Edition/Revision 6 (8/3/07)
/
15
/
/
Part # 3 -- Control Module (2)
Disassembly
(SHU 995x shown)
1.
2.
3.
4.
5.
SL95A, SHY56A/66C, SHU 995x & SHV 68 control modules are
removed differently than other modules.
Tools needed: T-20 Torx & flat blade screwdrivers.
Remove fascia panel by removing six (6)T-20 Torx inner door screws.
Disconnect wire harnesses from module after noting connector locations.
Remove fascia panel from console by removing four (4) T-20 Torx screws.
Remove two (2) T-20 Torx screws holding module to console.
Carefully pry back locking tabs on each front corner of module, then remove
module from console. Remove button pad from module.
Removing door screws
Removing fascia screws
Removing module screws
Prying back module tabs
Align tabs when reassembling
Sliding module out
Removing button pad -buttons can come off pad
702_58300000125963_ara_en_a
2nd Edition/Revision 6 (8/3/07)
/
/
16
/
Part # 3 – Control Modules with Displays
SHY66C control modules have separate 3-digit display modules (#
489021) mounted on the front of fascia panels.
Disassembly
Tools needed: T-20 Torx & flat blade screwdrivers.
To remove/install display module:
1.
2.
3.
4.
These instructions apply
only to SHY66C models.
5.
Remove outer door & fascia panel.
Disconnect wire harness, then rotate display out from pushbutton
carrier.
Confirm the (4) pushbutton carrier display latches are intact.
Route display wire harness through (door latch) console opening,
press harness onto pushbutton carrier wire guide & connect terminal.
Insert display into top latches (on pushbutton carrier), then push
bottom of display up and rotate it into bottom latches.
wire guide
1
3
2
4
latches
Removing door & fascia
702_58300000125963_ara_en_a
Checking display latches
Connecting wire harness
Locking display in place
2nd Edition/Revision 6 (8/3/07)
/
17
/
/
Part # 3 – Apexx Control Modules (1)
Disassembly
Apexx (SHV99A/SHX99A-B/SHY99A, DWHD94) control modules are
different than other models and are removed differently. Modules are
mounted on the base (where base wiring connectors were), not behind
fascia panels. This means:
• Dishwashers must be pulled out to change control modules.
• Dishwashers must be pulled out to measure voltages
resistances.
These instructions apply to
SHV/SHX/SHY99A models.
&
For access to Apexx control modules:
Tools needed: T-20 Torx screwdriver & pliers.
HINT: Apexx control
modules cannot be
checked
or
have
resistances measured
from the front of
dishwashers.
NOTE:
Modules were
moved to the base to make
room for the larger full text
displays in the fascia panel.
702_58300000125963_ara_en_a
1.
2.
3.
4.
Remove outer door – see page 6.
Remove toe kick – see page 7.
Remove right/left side panels – see page 7.
Raise right side of tank – see page 8.
HINT:
Its helpful, but not
necessary, to remove outer
doors to access Apexx
control modules.
HINT: It may be possible to reach
behind modules without blocking
up tanks. If not, then follow these
instructions to block up tanks.
2nd Edition/Revision 6 (8/3/07)
/
41
18
/
/
Part # 3 -- Apexx Control Modules (2)
1
2
Locating module in base
Opening module cover
Viewing from inside
dishwasher base
Pu
sh
lat
ch
4
3
Viewing from inside
dishwasher base
lef
t
6
5
Pushing back module latch
702_58300000125963_ara_en_a
Disconnecting module terminals
Sliding module out
Note latch
Aligning module tabs when reassembling
2nd Edition/Revision 6 (8/3/07)
/
19
/
/
Part # 3 – Apexx Display Modules
Disassembly
Apexx (SHV99A, SHX99A-B,
SHY99A & DWHD94) display
modules are mounted on fascia
panels (where control modules
are mounted on other models).
SHV99A, SHX99B, SHY99A
display module shown.
front
These instructions apply to
SHV99A, SHX99A-B,
SHY99A & DWHD94 models.
NOTE:
Control modules
were moved to the base to
make room for full text
displays in the fascia panel.
top
SHV99A13,
SHX99A15 &
DWHD94 models use
touch screens (no
buttons)
3
2
1
Removing fascia screws
702_58300000125963_ara_en_a
SHV99A, SHX99B,
SHY99A display
module shown.
Removing wire harness
Removing display module
2nd Edition/Revision 6 (8/3/07)
/
/
20
/
Part # 3 – Control Modules with Knobs (1)
SHU43E/53E/66E models are operated by a single knob instead of a row
of buttons. Fascia panels snap onto consoles with four plastic latches.
Control modules are held into consoles by four plastic tabs.
Disassembly
These instructions apply to
SHU43E/53E/66E models.
HINT: Knobs are an integral part of
fascia panels.
Remove modules
from knobs, not knobs from panels.
Knob shaft
Knob
2 middle latches
& 2 side latches
Knob
Lights
2
1
Removing fascia screws
3
Unlatching fascia from console
Removing fascia from module
Inside of fascia panel
and front of control
module showing knob
shaft & rear of knob
2 top latches & 2 bottom latches
TIP: Short end
of “cross” on
shaft lines up
with
knob
pointer
4
Unlatching module from console
702_58300000125963_ara_en_a
5
Removing wire harnesses
6
Removing knob shaft
2nd Edition/Revision 6 (8/3/07)
/
/
21
/
Part # 3 – Control Modules with Knobs (2)
Reassembly
Knob
Inserting knob shaft into module
Snapping module into console
Make sure short end of “cross” on shaft
points (Ï) up when module is right-side-up
CAUTION: Knob shafts can be inserted
into modules in any of four positions
(with short side of shaft “cross” up,
left, right or down). Make sure shaft is
inserted correctly or else wash
programs won’t match fascia panels.
HINT: Knobs are an integral part
of fascia panels. Insert the knob
shaft straight into the module
until it latches, then attach the
module to the fascia panel
(console).
702_58300000125963_ara_en_a
3
2
1
Snapping fascia onto console
HINT: Control module snaps
into console only one way -it can’t be mounted upsidedown.
HINT: Knob shaft fits into
knob only one way – line up
knob with “cross” on knob
shaft
before
attaching
fascia panel to console.
2nd Edition/Revision 6 (8/3/07)
/
/
Service Tips -- Modules Displaying “1”
/
22
Occasionally dishwashers can run for hours, not finish washing & show a “1” in the display. This
means the module has timed out due to an unidentified heating problem -- all heating related parts
must be checked until the problem is found.
TIP: Modules have been replaced when
problem was loose connections. Before
replacing modules, check connections first!
START
If no, module is
working fine.
Has dishwasher
stopped
washing and is
showing a “1”
in the display?
NO
NOTE: The heating problem
must be fixed before the
module will reset and stop
showing a “1” in the display.
Control
module
(heater relay &
solder joints)
Circulation
pump (~ 10Ω)
702_58300000125963_ara_en_a
If yes, control module
has timed out showing
there’s an unidentified
heater problem.
3-winding circulation pumps can measure ~
7Ω or 9.4Ω, depending on motor starter.
Replacing NTC’s
also replaces HiLimit’s.
NTC
(~ 55kΩ
@72ºF)
YES
Wire
harness &
terminals
If flow switch is OK &
water doesn’t flow,
check circulation pump.
Flow Switch
(~ 0.4Ω)
IMPORTANT:
Whenever a “1”
shows
in
the
module display,
the module must
be reset (after the
heating problem
has been fixed)
by running the
dishwasher. The
module
resets
after the 1st run.
Have these
parts been
checked??
Replacing heaters also
replaces NTC’s, flow
switches & Hi-Limit’s.
High Limit
(~ 0.3Ω)
Heater
(~ 11Ω)
HINT: Check module heater relays, wire
harnesses / terminals & heaters before
checking NTC’s, flow switches & high limits.
2nd Edition/Revision 6 (8/3/07)
/
23
/
/
Part # 4 -- Heater & NTC (1)
Disassembly
The heater & NTC can be accessed or measured from the right side of the
dishwasher, but can only be removed by dropping the entire base (by flipping
the dishwasher on its back) since they are wedged underneath the tank.
For access to heaters & NTC’s:
Tools needed: T-20 Torx screwdriver & pliers.
1.
2.
3.
4.
Remove outer door – see page 6.
Remove toe kick – see page 7.
Remove right/left side panels – see page 7.
Raise right side of tank – see page 8.
HINT: The fascia panel and door don’t need to be
removed to access the heater & NTC. However, the door
must be removed to completely remove the tank.
HINT: Remove all water from the sump and hoses
before accessing the heater -- when the dishwasher is
flipped on its back, water can enter the water fill assembly
diaphragm and cause the dishwasher to not fill properly.
To separate base from tank (1):
1. Carefully lay dishwasher on its back.
2. Carefully pull door springs out from base.
Placing on back
702_58300000125963_ara_en_a
Pulling out door springs from base & disconnecting cords
2nd Edition/Revision 6 (8/3/07)
/
24
/
/
Part # 4 -- Heater & NTC (2)
To separate base from tank (2):
3. Remove terminal blocks from base (for two-piece harnesses).
4. Disconnect hose from water valve (or remove water valve from base if easier).
5. Disconnect J-box ground wire, then pull wires out of J-box.
6. Pull out inlet hose from sump.
7. Carefully pull base away from tank and sump.
HINT:
Remove water
from sump and hoses
before laying dishwasher
on its back (to avoid
water entering water fill
assembly & causing
faulty water filling).
Old style
valve shown
Removing terminal blocks from base
Pulling J-box wires
702_58300000125963_ara_en_a
Pulling out sump hose
Disconnecting hose from water valve
Pulling base carefully from tank & sump
2nd Edition/Revision 6 (8/3/07)
/
25
/
/
Part # 4 -- Heater & NTC (3)
To remove heater & NTC:
1. Remove two (2) T-20 Torx screws holding heater assembly to sump.
2. Disconnect wires from heater, flow switch, NTC & Hi-Limit after noting
connections.
3. Pull clips, then carefully pull heater assembly from sump & pump.
Note heater comes as an assembly (with housing & gasket).
NOTE: Softer bearing & nonsofter
bearing
heater
assemblies,
circulation
pumps and sumps cannot be
mixed and matched. Softer
bearing heaters don’t fit in
older models and older
heaters don’t fit in softer
bearing models.
HINT: If needed, use rinseaid to lubricate gaskets to
make it easier to assemble
heater to sump and pump.
Pull clips
Heater assembly
Removing heater screws Removing heater from sump/pump
HINT:
NOTE: Softer bearing & non-softer bearing heater assemblies are
connected to circulation pumps differently:
• Softer bearing models (UC/11 & above) have gasket assembled
to heater and have a separate hose clamp (order # 172272).
• Older models (UC/06) have a separate gasket and do not have a
hose clamp.
702_58300000125963_ara_en_a
Hose clamp
“Softer
bearing” heater
Heater
assemblies
contain
NTC’s, Hi-Limit’s &
flow switches (& aqua
sensors
where
applicable). If heaters
are replaced, these
parts are replaced too.
2nd Edition/Revision 6 (8/3/07)
/
26
/
/
Part # 4 -- Heater & NTC (4)
To remove NTC (from heater):
1. Remove heater assembly -- NTC is located on top of heater
assembly.
2. Disconnect wires after noting connections (since NTC & HiLimit are included in the same part -- # 165281).
3. Remove NTC cover, pull NTC holding tabs apart and pull
NTC out of heater.
NOTE:
Softer bearing & non-softer
bearing heater assemblies, circulation
pumps and sumps cannot be mixed and
matched. Softer bearing heaters don’t fit
in older models and older heaters don’t fit
in softer bearing models.
Hi-Limit
NTC
Disconnect wires
NOTE: To remove
flow switch, carefully
pry housing away
from switch (until
tabs clear switch),
then snap switch out.
702_58300000125963_ara_en_a
Remove cover & pull tabs
Remove NTC
NTC w/ Hi-Limit
HINT:
If needed, use rinse-aid to lubricate
gaskets to make it easier to assemble heater to
sump and pump.
HINT: Replacement parts include other parts:
• Heater assy. -- includes NTC, Hi-Limit, flow
switch (& aqua sensor where applicable).
• NTC -- includes Hi-Limit.
2nd Edition/Revision 6 (8/3/07)
27
/
/
/
Service Tips -- Heater Troubleshooting Flowchart
Can also measure heater current
@ module red heater wire (~ 9.5A).
If ~ 1.5A, heater
circuit has failed.
START
With heater on
(during test
program), measure
dishwasher
incoming current
(black wire).
If ~ 11A, heater is
working fine.
If ~11Ω, check high
limit, flow switch &
circulation pump.
Measure high limit,
flow switch &
circulation pump
motor resistance.
3-winding circulation pumps
can measure ~ 7Ω or 9.4Ω,
depending on motor starter.
If ∞ , heater has
failed (opened).
Replace heater.
702_58300000125963_ara_en_a
If ~ 0, heater has
failed (shorted).
Replace heater.
NOTE: Flow through
heaters heat water ~
2ºF / minute.
If ~ 0 VAC, control
module (heater relay)
has failed. Replace
faulty module.
If ~120 VAC,
check heater
circuit.
TIP: Modules timing out &
displaying “1” means there’s an
unidentified heating problem.
Measure
resistance
@ heater
terminals.
Measure
voltage @
control
module.
TIP:
If control
displayed
“1”,
reset it by running
the dishwasher.
If high limit ~ 0.3Ω, flow switch ~ 0.4Ω &
circulation pump ~ 10Ω, check wire
harnesses. Replace faulty harness.
If high limit, flow
switch or circulation
pump = ∞ , replace
faulty part.
2nd Edition/Revision 6 (8/3/07)
/
/
/
Service Tips -- Measuring Heater/NTC Resistances (1)
28
Use dishwasher test
program to turn on
heater, then measure
dishwasher incoming
current.
If ~ 1.5A,
heater, Hi-Limit, flow
switch or circulation
pump
has
failed.
Check voltage @
module (or timer) -- if
0V, module (or timer)
has failed.
For electronic models,
current can also be
measured
through
red heater wire at
control module (~
9.5A).
Since there
can be more than one
red wire, check wiring
diagram to select
heater wire.
(1200W)
NOTE: Flow through heaters heat
water ~ 2ºF / minute.
NOTE: Open door to run test
program for fully-integrated models.
702_58300000125963_ara_en_a
HINT: Because the flow
switch only closes when
water is flowing, the heater
resistance can only be
measured at the heater
terminals (not at the control
module).
HINT:
The NTC and
High Limit are contained
in the same part. When
either
fails,
replace
entire part # 165281.
2nd Edition/Revision 6 (8/3/07)
/
/
/
Service Tips -- Measuring Heater/NTC Resistances (2)
29
Using test programs for various models (UC/06 - UC/17)
Models
Using test programs for various models (UC/14 - UC/17)
Models
Buttons to Enter Test Program
Buttons to Enter Test Program
SHU/SHI430x, SHU431x
Power Scrub Plus + Regular Wash
SHV46C, SL84A, SHX43E/ 46A-B Regular Wash + Delicate/Econo
SHU33/DLX
Power Scrub Plus + Rinse & Hold
SHX33A
Regular Wash + Rinse & Hold
SHU43C, SL34A, SHU432x
Regular Wash + Rinse & Hold
SHU43E/53E/66E
Turn k nob (see below) + Start/Stop
SHU53/66C/68, SHI66A/68
Scrub Wash + Delicate/Econo
SHV99, SHX99, SHY99
(2) left buttons (see below)
SHU53A, SHX/SHY56, SL95A
Regular Wash + Quick Wash
SHU88
Power Scrub Plus + Quick Wash
SHU990x, SHV43/48
Power Scrub Plus + Regular Wash
SHU991x (thru UC/11)
Power Scrub Plus + Quick Wash
SHU991x (UC/12), SHU992x
Power Scrub Plus + Delicate/Econo
SHU995x
Regular Wash + Delicate Wash
SHV66A, SHY66A
Scrub Wash + Delicate/Econo
SHV68
Scrub Wash + Regular Wash
GI976/966, GM276
Intensive + Delicate
DW44
Heavy Wash + Light Wash
• To enter test programs, hold down buttons above (2nd & 4th
from left), then turn dishwasher on by pushing on/off button.
Push buttons above a 2nd time to start test program. Allow
program to finish to see fault codes. Turn dishwasher off to
exit test program.
• To
enter SHV46C, SL84A, SHX33A/43E/ 46A-B test
programs, hold down 2nd & 3rd from left of three test
program buttons, then turn dishwasher on by pushing
on/off button. When in test program, 2nd button light
(Regular Wash) will be lit and 3rd button light will flash.
Push 2nd button (Regular Wash) to scroll until test program
is chosen -- when 3rd button light is lit (  ). Push 3rd button
to start test program. Allow program to finish to see fault
codes. Push 2nd button (Regular Wash) to skip certain
steps. Turn dishwasher off to exit test program.
• To enter SHV/X/Y99 test programs, open door, hold down 2
left buttons & turn dishwasher on by pushing on/off button.
Press “+” button repeatedly until "S-3-" shows on display,
then push start button to check faults on last 8 washes.
Close door to begin test program. Allow program to finish
to see fault codes. Push “-” button to skip test steps. Turn
dishwasher off to exit test program. Choose “S-6-” to clear
fault codes.
• To enter SHU43E/53E/66E test programs, 1st rotate knob to
HINT: Dishwasher test programs heat water
to 150ºF, so test programs will generally run
>
20
minutes for
incoming
water
temperatures ~ 120ºF.
702_58300000125963_ara_en_a
6:00 position (pointing straight down).
Hold down
Start/Stop button, then turn dishwasher on by pushing
on/off button. Push Start/Stop button to start test program.
When test program has finished, Clean light light will flash
and all other lights will be lit.
2nd Edition/Revision 6 (8/3/07)
30
/
/
Service Tips – NTC Resistance Chart
/
Hi-Limit
NTC Resistance Chart
NTC
60,000
50,000
Resistance (ohms)
40,000
Resistance Temperature
(ohms)
(ºF)
55,000
72
48,409
77
16,542
122
11,067
140
9,859
145
3,713
194
2,665
212
702_58300000125963_ara_en_a
30,000
20,000
10,000
0
72
77
84
90 100 111 122 131 140 145 156 167 181 194 212
Temperature (ºF)
2nd Edition/Revision 6 (8/3/07)
/
/
Service Tips – Heater Operation
/
31
Seal
Flow through heater heats water without an exposed
tank element. Filtered water enters the heater from
the circulation pump. The heater heats water when
the flow switch signals water is present.
Heating element
NTC/Hi-limit
Flow
switch
Aqua
sensor
NTC
To upper
spray arm
Hi-limit
Heating
element
To upper
spray arm
To lower
spray arm
To lower
spray arm
Backflow
valve
Pump motor
Drain pump
cover
Drain pump
702_58300000125963_ara_en_a
From circulation pump
Sump
Impeller Seal
The sump also contains an aqua sensor, drain pump,
NTC, Hi-limit and backflow valve. The aqua sensor
senses water cleanliness – dishwashers add rinses if
needed. The NTC senses water temperature. The Hi-limit
shuts off the heater if the water gets too hot. The backflow
valve prevents waste water from entering the dishwasher.
2nd Edition/Revision 6 (8/3/07)
32
/
/
/
Service Tips -- Water Switch (“Flow Control”)
Motor operated water switches are mounted underneath heater assemblies. They consist of a motorcontrolled disk (with 3 holes) which rotates and lines up over two sump ports (upper / lower spray arms) to
provide precise water control to upper, lower or both spray arms.
Microswitch
Cam
European disk shown,
which is different than
U.S. disk
Both spray arms
Upper spray arm
Lower spray arm
Disk
Disk
Disk
To
upper
spray
arm
Disk
Water switch disk
To
lower
spray
arm
HINT: Models with water
switches & Top Rack Only use
water switches to divert water.
Separate
actuators
aren’t
needed.
HINT:
Models with water
switches
need
stronger
circulation pumps (# 437345)
with separate motor starters (#
182318). Circulation pumps,
heaters & sumps for water
switch / non-water switch
models can’t be interchanged.
Water
switch disk
Heater
assy.
Water
switch
motor
TIP: Resistance at two
motor terminals ~ 1.5kΩ
702_58300000125963_ara_en_a
2nd Edition/Revision 6 (8/3/07)
/
/
Service Tips – Top Rack Only
/
33
Models with Top Rack Only have separate actuators mounted
underneath heater assemblies. The actuator moves a magnetic float to
block the lower rack port, diverting water to the top rack.
Heater with top rack housing
Lower spray arm
Magnetic float
Both racks
Lower
spray arm
Magnetic
float
702_58300000125963_ara_en_a
Models with Half Load use
software to divert water.
Bottom
view
Where plunger engages sump
UC/11 heater
Actuator (hot
wax motor)
The actuator moves a magnet under the magnetic float so
the north poles align, repelling the magnetic float upward
until it blocks the water flow to the lower spray arm.
Top
view
Models with water switches
and Top Rack Only use water
switches to divert water.
Magnet
Magnet
Actuator (hot
wax motor)
Top rack only
Plunger
UC/06 heater
HINT: Don’t use softer
bearing heater assemblies
(UC/11 & later) on older
UC/06
models
since
sump, circulation pump,
base
and
heater
clamps/gaskets have to
be replaced as well for
heaters to fit.
2nd Edition/Revision 6 (8/3/07)
/
/
34
/
Part # 5 -- Drain Pumps
Drain pumps are mounted to sumps in the front of dishwashers -- they’re easily accessible from the front
of dishwashers by removing toe kicks.
To remove & install drain pump:
Tools needed: small flat blade screwdriver (for unlocking terminals).
• Remove toe kick/base cover, pull up terminal cover and
•
•
•
disconnect wires (using screwdriver to unlock locking terminals).
To remove pump, pull latch (on circular collar) & rotate pump
clockwise (cw). To install new pump, insert @ 2:00 position &
rotate counterclockwise (ccw).
Clean water & debris from base, then check float operation.
Connect wires, then install base cover & toe kick.
NOTE: Drain
pump is rated
120V, 60 Hz,
35W, 0.85A.
Drain pump
DRAIN HOSE INSTALLATION TIPS:
• Must have drain hoses with high loops (min. 20” high) or drains with air
gaps.
• Drain hoses can be up to 10’ long – can add up to 4’ to dishwasher hose.
• Secure drain hoses to rear of dishwashers with non-metal bands.
• Make sure drain hoses aren’t kinked.
Water valve
Latch
NOTE: Drain pumps in installations with
Johnson Tees (in Washington State) must
use stronger 4-vane pumps (# 184178).
Standard 9-vane drain pumps (# 167082)
are quieter and smoother than 4-vane
pumps. Older pumps had 6-vanes.
702_58300000125963_ara_en_a
TIP: Often improper
installations,
not
drain pump issues,
cause dishwashers
to not drain properly.
Terminals
2nd Edition/Revision 6 (8/3/07)
/
/
35
/
Service Tips – Improving Pump Flow
Using air gaps or (min. 20”) high loops is crucial
to prevent drain pump cavitating and siphoning.
Cavitating may occur in any type of pump
when impellers spin faster (from low inlet
or outlet pressure), creating air pockets
around impellers. Cavitating pumps can
be noisy. Air gaps/high loops keep water
contacting pump outlets, preventing air
pockets from forming.
Siphoning may occur in any type of drain
pump when low water flow allows a siphon
(suction) to develop, pulling waste water back
into the pump. Sump check valves along with
air gaps/high loops prevent siphons from
being created.
Older pumps
had 6-vanes
Drain pump performance & washability can be optimized by replacing
these parts:
Occasionally, check (backflow) valves
have swelled, allowing water to trickle
out during washing. The new (clear)
material doesn’t swell – new shape
provides improved seating after many
uses. Part # is still 165262.
New valve
Old cover shown
During mid 2003, drain
pump covers were changed
to improve water flow and
resistance to jamming. Part
# is still 165263.
702_58300000125963_ara_en_a
Old valve
TIP: When washability
issues arise, replace
check (backflow) valve
along with other repairs.
2nd Edition/Revision 6 (8/3/07)
/
36
/
/
Part # 6 -- Dispensers (1)
CAUTION:
Disassembly
Inner door
edges are sharp!
Cover
door edges and remove
dispenser carefully.
Disconnecting wire harness
Bending retainer tabs
HINT: To remove/install dispensers:
• Remove outer door, remove fascia panel & disconnect wire harness from fascia panel.
• Disconnect wire harness above dispenser, then remove wires to wax motor & sensor.
• Disconnect condensation tube (for older models with condensation tubes in doors).
• Remove any tape or wire ties. Bring replacement wire ties for reassembly.
• Bend retainer tabs, then push dispenser inward toward tank. Protect hand with towel
as inner door edges are sharp.
• Replace from inside of tank -- position O-ring seal and bend tabs to secure. Lubricate
O-rings with rinse-aid & support inner doors to avoid damage if O-rings stick.
702_58300000125963_ara_en_a
Bending
retainer tabs
2nd Edition/Revision 6 (8/3/07)
/
/
37
/
Part # 6 -- Dispensers (2)
During each wash program, the wax motor opens twice, once to dispense detergent and again to
dispense rinse-aid. The wax motor opens the same -- linkages open the detergent door & operate the
rinse-aid dosage plunger. Dispensers can have reed switches or optical rinse-aid sensors.
Dosage plunger
Linkage
490472 shown
Optical
sensor
NOTE: The white plastic linkage opens the detergent dispenser door,
then cocks in place to dispense rinse-aid when the wax motor operates
again. After the 2nd operation, the linkage resets for the next wash.
HINT:
Optical dispensers
have different connections
and can’t be substituted for
reed switch dispensers. Note
431413 top load dispensers
also use solenoid actuators
instead of wax motors.
702_58300000125963_ara_en_a
Reed
switch
Magnetic
float
Wax
motor
Condensation
tube (older
vented
dispenser)
Cable
guide
A wax motor heats wax, which expands
and pushes a plunger. When the wax
cools, a spring pushes the plunger back.
2nd Edition/Revision 6 (8/3/07)
38
/
/
/
Part # 6 -- Dispensers (3)/Condensation Tubes
For UC/12 and later dishwashers, condensation tubes were moved (from dispensers) to the right side
of tanks. This required a change from vented dispensers to unvented dispensers.
Condensation tube
HINT: UC/12 (& later)
model
condensation
tubes exit in the base
behind
the
sump.
There is no drain
connection for these
tubes.
HINT: Vented dispensers cannot be used to replace
unvented dispensers. If they are, dishes won’t dry properly
and there can be water leaking inside dishwasher doors.
702_58300000125963_ara_en_a
HINT: There are a limited number of UC/11
dishwashers with condensation tubes in
tanks and with unvented dispensers. Treat
them like UC/12 dishwashers.
2nd Edition/Revision 6 (8/3/07)
/
/
39
/
Service Tips -- Replacing Dispenser Doors
Most dispenser problems occur from dispenser doors being damaged or pulled off (due to misuse).
Please follow the instructions below when replacing doors.
Door
Attach
spring
to post
Dispenser with spring
Slide door
into rails
1.
Connect spring to door & dispenser housing posts.
2.
While keeping spring attached to posts, carefully slide door onto
housing -- making sure door tabs engage dispenser door rails.
3.
Door levers don’t need to be preset during installation.
Open
Closed
HINT: To close dispenser doors, slide doors closed, then push
white lever until lever locks (showing doors are closed). Levers
don’t need to be preset during installation.
702_58300000125963_ara_en_a
HINT:
Make sure door tabs
engage dispenser door rails.
2nd Edition/Revision 6 (8/3/07)
/
/
40
/
Service Tips – Optical Sensor Dispensers
Optical and top-load dispensers measure rinse-aid levels with optical sensors instead of reed
switches.
Transmitter diode
Transmitter diode
Optical rinseaid sensor
Optical rinseaid sensor
Prism
Prism
Receiver
diode
With rinse-aid present, the optical
receiver senses a diffused light beam.
Receiver
diode
When rinse-aid has run out, the optical
receiver senses a strong light beam.
HINT:
Optical
dispensers
have
different connections
and
can’t
be
substituted for reed
switch dispensers.
702_58300000125963_ara_en_a
¾
Cable guide
Standard dispenser
Top-load
dispenser
¾
NOTE:
Top-load and standard
dispensers are NOT interchangeable.
2nd Edition/Revision 6 (8/3/07)
/
/
41
/
Service Tips -- Top Load Dispensers (1)
Top-load dispensers enable detergent and rinse-aid to be added while doors are partially open
(preferably @ 45º). The dispensing mechanism uses a solenoid instead of an actuator (wax motor).
Hinged detergent cup
Push the blue button to
release the detergent
cup (once the door has
been opened).
Dosing solenoid
Rocker arm
Blue detergent
cup release
button
Top-load
dispenser
Optical rinse-aid sensor
Switching core
HINT: Top-load dispensers
are mounted similarly to
standard dispensers.
HINT:
Resistances of
actuator and rinse-aid sensor
cannot be measured.
NOTE: Rinse-aid dosage is
shown on the digital display
and is changed through the
dishwasher
controls,
not
through a dispenser dial.
702_58300000125963_ara_en_a
Mechanism latches
at the bottom of the
dispenser
Rinse-aid
level sensor
Top-load dispenser
actuator terminal
The plastic linkage opens the detergent dispenser door when the solenoid
first operates, then cocks in place to dispense rinse-aid when the solenoid
operates again. After the 2nd operation, the linkage resets for the next wash.
2nd Edition/Revision 6 (8/3/07)
42
/
/
/
Part # 7 -- Top Ten Dishwasher Cosmetic/Customer
Use/Installation Issues
1.
Not cleaning or locking sump filters.…
2.
Smelly dishwashers….Often occurs from filters not being cleaned, drain hose high loops missing or drain
gases being present. If all else is OK, then problem can be preservative not purged from tank door gasket.
3.
Doors leaking or not latching….Usually
4.
Inner door damage.…From upper rack during improper shipping and handling (dishwashers clamped on
an installation issue (dishwasher brackets installed before
dishwashers are leveled front to back, tanks & doors out of square, wooden doors not drilled accurately). Can be
blockage in condensation tubes or having condensation tubes connected to drain hose air gaps.
wrong sides or dropped).
5.
Doors hit toe kicks.…Toe kick installation issue.
6.
Junction boxes.…Comes from wires not being connected correctly during installation.
7.
Dispensers.…Customers using too much detergent, not using rinse-aid & not knowing how to close the door.
8.
Drain hoses not installed properly.…Often no air gap or high loop + pinched hoses -- causes poor
draining & smelly dishwashers. Most drain pumps are mistakenly replaced for drain hose installation issues.
9.
Outer doors….Most are dinged during shipment.
10. Damaged water valves….Primarily from fittings being overtightened.
A damaged valve can allow some
water onto kitchen floors.
702_58300000125963_ara_en_a
2nd Edition/Revision 6 (8/3/07)
43
/
/
Service Tips -- Water Leaking Past Doors
/
Water seldom leaks out of bottom of dishwasher doors. Usually it’s a customer or installation issue.
Occasionally temporary blockages of condensation tubes by air pockets (from standing water in
loops) or kinks in tubes causes leaking. Pressure builds in tanks, blowing water past lower door seals
(usually at start of cycles). Draining condensation tubes and straightening out kinks solves these
occasional problems.
Checklist if water leaks past doors:
‰ Make sure condensation tubes are inserted into bases, not connected to drains
or air gaps.
‰
‰
‰
‰
Clear and drain condensation tubes, including debris in bases.
‰
‰
‰
‰
Level dishwasher before attaching undercounter brackets.
Re-drill wood doors to make them square.
Straighten kinks in condensation tubes.
Educate customer on oversudsing (from too much detergent/rinse-aid or overly
soft water).
Replace damaged door seals, including replacements cut too short.
Refill lower racks overfilled with dishes.
Move flexible cutting boards to left side of dishwasher.
702_58300000125963_ara_en_a
2nd Edition/Revision 6 (8/3/07)
/
/
44
/
Part # 8 -- Door Latches (1)
Disassembly/
Installation
Other than occasional misalignment, the only door latch repairs will be
replacing microswitches on fully integrated models (e.g. SHV, SHX,
SHY, DW44, SHU 88/99, SL84/A95A, etc.). SL34A models also use
these door latches.
To disassemble door latches for integrated models:
1.
Remove T-20 Torx fascia panel screws from inner door.
2.
Lower fascia panel from door.
3.
Locate door latch in console.
4.
Bend out console metal tabs to allow latch removal.
NOTE: Door latches for UC/14 & up models are different than UC/06 - UC/12 models
-- they cannot be interchanged. Must replace strike plate & door latch together.
Lower fascia panel
702_58300000125963_ara_en_a
Door latch in console
Tabs (inner view)
Remove panel screws
Bend out metal tabs
2nd Edition/Revision 6 (8/3/07)
/
45
/
/
Part # 8 -- Door Latches (2)
To remove & install door latches for integrated models (continued):
1. Remove door latch from console.
2. Disconnect wire harness, then remove microswitch & cover.
3. Disconnect wires, then remove microswitch from cover.
4. Replace microswitch, then reassemble.
Remove door latch
Insert latch into tabs
702_58300000125963_ara_en_a
Remove microswitch
Bend tabs back
HINT: Make sure plastic latch
tabs are aligned & metal
console tabs are bent back
completely during reassembly.
Microswitch
Replace fascia panel
Replace cover (in slots)
Replace screws
2nd Edition/Revision 6 (8/3/07)
46
/
/
/
Service Tips -- Misaligned latches
Occasionally integrated dishwasher door latches can be misaligned, causing doors to not close
properly or dishwashers to run with doors open (when latches don’t reset). Follow these steps to
realign door latches.
Tabs must be even on each side.
Latch Open Position
Fascia
frame
(console)
Fascia frame (console)
Make
sure
console tabs
fully engage
door latch.
Insert latch tabs into frame
Bend tabs down into latch
Check operation.
Reset latch to open position
HINT: Make sure latch tabs are seated, all fascia
frame (console) tabs are bent completely, door strikes
are aligned with latches and door latches get reset.
419828 door latch with
microswitch
702_58300000125963_ara_en_a
187184 ball bearing door latch
with microswitch
2nd Edition/Revision 6 (8/3/07)
47
/
/
Service Tips -- Miswired latches
/
If replacement SHV46/66, SHU995x, SHV68, SHX33/43/46, SHY56/66 or SL95A door latches/wire
harnesses are miswired (with door latch terminals backwards), dishwashers run with doors open and
lights won’t turn on when doors are open. Control modules can be irreversibly damaged.
Latch # 419828
No display – door latch wired incorrectly
Double wire
(white/red)
Silver latch
terminal
Ball bearing latch # 187184
Proper display – door latch wired correctly
Rewiring door latches:
• Check wiring to photos at right – the
double wire must be connected to the
silver door latch terminal.
• With door open, turn on dishwasher –
keep door open. If display doesn’t turn
on, immediately turn off dishwasher
and reverse door latch terminal.
702_58300000125963_ara_en_a
CAUTION:
Operating dishwashers with miswired door
latches will cause irreversible damage to control modules if
doors have been closed and circulation pumps have started –
modules must be replaced. Check door latch wiring whenever
door latch terminals are changed or disconnected or when
displays don’t light up when dishwashers are turned on.
IMPORTANT: If dishwashers with miswired door latches are
corrected before doors are closed and circulation pumps
started, modules can still be used. If displays don’t light up,
turn off dishwashers and reverse door latch terminals before
modules are damaged.
2nd Edition/Revision 6 (8/3/07)
/
/
48
/
Part # 9 -- Aqua Sensors
The aqua sensor only affects energy usage, eliminating a pre-wash and/or pre-rinse cycle if water is
clean. Most customers won’t notice if an aqua sensor fails. It’s located on the rear of the sump and can
be reached through the left side of the dishwasher (after the left side panel is removed – see page 7). Its
not necessary to block up the tank to reach the aqua sensor.
Receiver diode
Tank
Sump
Water
Base
NOTE:
Aqua
sensors provide
~ 20% energy
savings.
Transmitter diode
HINT: To change out the aqua sensor, pull off the
connector and pull out the aqua sensor (toward the
rear of the dishwasher). The aqua sensor slides into
slots in the sump. Make sure the aqua sensor is
properly inserted into the slots.
NOTE: The Apexx Sensotronic 2 aqua sensor #
175340 is similar to standard aqua sensor # 165279,
except it has two (red & green) soil sensors. They
mount the same way, but are not interchangeable.
702_58300000125963_ara_en_a
2nd Edition/Revision 6 (8/3/07)
/
/
49
/
Part # 10 -- Water Fill Assembly
The water fill assembly is easily accessed from the left side by just removing the left side panel (see
page 7). It can be a pressure-fill (with diaphragm) or time-fill, depending on model.
Diaphragm
Water fill switch
No diaphragm or water fill
switch on time fill models
Float
switch
Float
switch
Float
Float
Pressure-fill
HINT: Most water fill assembly repairs involve replacing
microswitches. Occasionally tank insulation or other
debris can prevent the diaphragm switch lever from
operating, allowing overfilling.
Time-fill
NOTE: Although water inlet valves for time and
pressure-fill look the same, they cannot be mixed.
Pressure-fill models must use 189533 and time-fill
models must use 425458.
TIP: Floats should be checked and bases should be cleared of
water & debris whenever water fill assemblies are worked on.
702_58300000125963_ara_en_a
2nd Edition/Revision 6 (8/3/07)
/
50
/
/
Miscellaneous Service Tips – Terminal Blocks
Since 8/15/06 (UC/40 & up), all dishwashers have terminal blocks instead of wires and wire nuts. Make
terminal connections directly to terminal block.
Used
from
8/15/06
NOTE: Dishwashers with index #'s
from UC/36 – UC/39 use the same
new base as UC/40 dishwashers, but
with a terminal box (with wires to be
connected by wire nuts). These new
bases, terminal blocks and terminal
boxes can't be used on older
dishwashers (UC/35 & earlier).
NOTE: Terminals are clearly marked:
1. Color coded with gold (hot/line), silver
(neutral) & green (ground).
2. Marked with symbols: L (hot/line), N
(neutral) & G (ground).
702_58300000125963_ara_en_a
2nd Edition/Revision 6 (8/3/07)
/
/
51
/
Miscellaneous Service Tips – Terminal Box Covers
Since 9/23/02, all dishwashers have terminal boxes (“junction boxes” / ”J-boxes”) with covers. Boxes
were upgraded to a larger style (with conduit exits) on 3/18/03.
Used from 9/23/02 – 3/17/03.
# 167080
# 423896
Old terminal box
Used
from
3/18/03
.875”
dia.
# 425459
Conduit exit
Old terminal box with cover
New
terminal
box
TIP: Proper installation requires strain relief on power cords/conduit! Use 3/8” or ½” fittings with .875” diameter.
Upgraded
box with
cover
Upgraded box with
cover
Used
from
3/18/03
NOTE: Power cords entered bottom of old
terminal boxes & rear of new terminal boxes.
702_58300000125963_ara_en_a
# 492036
# 423896
Used
from
3/18/03
# 188670
# 422806
# 423896
# 422795
Upgraded terminal box with cover
NOTE: SHU68 46dB models used
terminal box covers since 2/28/00.
NOTE: Old terminal boxes built
before 9/22/02 met UL standards –
toe kicks were approved as
terminal box covers. There’s no
need to change out old terminal
boxes. Covers can’t be added to
these boxes since they don’t have
cover screw holes.
NOTE: Replacement 167080 Jboxes have cover screw holes.
2nd Edition/Revision 6 (8/3/07)
/
/
52
/
Miscellaneous Service Tips – Hinge Levers & Bushings
Since 12/15/03, all dishwashers have upgraded hinge levers and hinge bushings. New hinge levers
and bushings can’t be used with old bushings and levers – must replace levers and bushings together.
New 15mm hinge
bushing with latches
Hinge
Plate
Old 14mm
hinge
bushing
with lock
Hinge
Lever
Hinge
Bushing
Lock
Pulley
NOTE: New and old hinge levers and bushings can’t be mixed
and matched since new hinge levers have 15mm holes to fit new
hinge bushings and old hinge levers had 14mm holes for old hinge
bushings (and locks).
Bushing
New
Replacement Hinge Levers and Bushings
Side Part #
Description
Replaced by
Lock
Latches
Door
Spring
Remove old hinge
bushing locks by
inserting
small
screwdrivers into
the lock hole and
twisting them out.
Description
Left
Left
492033 Lever (14mm)
488250 Bushing (14mm)
Left
263115 Lever + bushing (14mm) 494876 + 165296 Lever + bushing (15mm)
494876 + 165296 Lever + bushing (15mm)
494876 + 165296 Lever + bushing (15mm)
Right 492034 Lever (14mm)
494875 + 165296 Lever + bushing (15mm)
Right 488250 Bushing (14mm)
494875 + 165296 Lever + bushing (15mm)
Right 263119 Lever + bushing (14mm) 494875 + 165296 Lever + bushing (15mm)
702_58300000125963_ara_en_a
Old
Cord
TIP: Unlike old hinge bushings, new hinge bushings are
self-locking and don’t need separate locks. To remove
doors when new hinge bushings are used, spread latches
apart until door pins clear latches.
NOTE: When new 15mm hinge bushings (with latches)
are opened, replace them instead of reusing them.
2nd Edition/Revision 6 (8/3/07)
/
53
/
/
Miscellaneous Service Tips – Spray Arm Feed Tubes
When water doesn’t spray from upper spray arms, check feed tube (350321) where it enters the sump.
Occasionally, the joint between the feed tube and its base can loosen -- the entire feed tube must be
replaced.
To upper
spray arm
Feed
tube
Check where
feed tube
enters its base
To lower
spray arm
Feed
tube
Feed tube
base
Feed tube
base joint
can loosen
702_58300000125963_ara_en_a
2nd Edition/Revision 6 (8/3/07)
/
/
54
/
Miscellaneous Service Tips – Info Lights
SHV57C03/99A13, SHX57C05/99A15 & DWHD94 models have Info Lights, which shine a red light
onto floors, letting customers know their quiet dishwashers are running. When dishwashers finish wash
cycles, Info Lights shut off.
HINT: On models with steel
doors, Info Lights mount on
right-side door guards. On
models with wood doors, Info
Lights are secured to the rightside door frame with a screw.
B
e
a
m
702_58300000125963_ara_en_a
B
e
a
m
2nd Edition/Revision 6 (8/3/07)
/
55
/
/
Miscellaneous Service Tips – Ratings
• Dishwasher ratings – Dishwashers are rated 120VAC, 60 Hz, 15A, 1450W (max.).
Maximum amp draw when heaters running ~ 11A.
• Heater ratings – 120VAC, 1200W, flow-through, heats water ~ 2ºF / minute.
• Noise level – Dependent on model, from 44 db – 56 dB.
• Circulation pump ratings (Sicasym motor) – 120VAC, 60 Hz, 120W (~ .16 HP),
insulation class A, with auto-reset thermal protector, 35μF capacitor.
• Circulation pump ratings (two-winding motor) – 120VAC, 60 Hz, 160W (~ .21
HP), insulation class A, with auto-reset thermal protector, 10μF capacitor.
• Drain pump ratings – 110 - 127 VAC, 60 Hz, 35W, .84A, 17Ω, 9-vane (4-vane &
older 6-vane pump have same ratings).
• Water inlet pressure range – From 5 – 120 psi (.3 – 8.27 bar).
• Circulation pump flow rate – Approximately 60 liters/minute (~ 15.85
gallons/minute) at a pressure of 420 mbar (6.1 psi).
• Drain pump flow rate – Approximately 10 liters/minute (~ 2.64 gallons/minute) at a
delivery height (head) of .9m (2.95’).
• Water inlet valve flow rate – Approximately 2 liters/minute (~ .5 gallons/minute).
702_58300000125963_ara_en_a
2nd Edition/Revision 6 (8/3/07)
/
56
/
/
Miscellaneous Service Tips – FAQ’s (1)
• Dimensions – 33-7/8” H x 23-9/16” W x 22-7/16” D (86.0 cm x 59.8 cm x 57.0
cm). Depth dependent on model (greater depth with door handle).
• Cutout dimensions – 23-5/8” - 24-1/8” (600 - 613 mm) H x minimum 3315/16” (862 mm) W x 22-7/16” (570 mm) D.
• Cabinet fitting – Fits European cabinets (as is) and American cabinets (with
trim strips provided with every unit).
• Drain hose – Extends 6’ beyond dishwasher (7’ long total). Can add up to 4’
extension (total hose length up to 10’ beyond dishwasher).
• Drain hose diameter – Better to match customer connections to drain hose
adapter, which has 19.5mm (.77”) I.D. – compare to O.D. of customer
connection. Nominal I.D. of adapter = 14.5mm (.57” or ~ 9/16”) – compare to
nominal plumbing sizes.
• Top Rack Only water usage – 30% less than when both spray arms are
running (take rated usage x .7).
• OptiMiser timing – Runs 30% less time than standard wash cycles.
• Stainless steel alloy used – 304 (“S30400”)
702_58300000125963_ara_en_a
2nd Edition/Revision 6 (8/3/07)
/
57
/
/
Miscellaneous Service Tips – FAQ’s (2)
•
Stronger
•
•
•
•
Door spring ratings – Dependent on model, see below:
• Yellow (dot) spring # 173696 – Used with SHU steel doors with inner
doors with 2mm bitumen.
• Blue (dot) spring # 168576 – Used with SHU/SHX/SHY steel doors with
inner doors with 4mm bitumen.
• White (dot) spring – Used with SHU steel doors with SGZ door kits with
differently colored steel panel. Not available separately.
• Violet (dot) spring # 168568 – Used with SHI wooden doors weighing
4.85 – 20.94 lbs. (2.2 – 9.5 kg).
• Orange (dot) spring # 182640 – Used with SHV wooden doors weighing
7.0 – 24-1/4 lbs. (3.2 – 11 kg).
Toe kick heights – Can be adjusted from 3-1/2” to 7”. Cannot be adjusted
below 3-1/2”.
Water connection – 3/8” NPT female.
Recommended water inlet temperature – 120ºF (49ºC).
Net weight – Dependent on model, typically 123 lbs. (56 kg).
702_58300000125963_ara_en_a
2nd Edition/Revision 6 (8/3/07)
/
/
58
/
Miscellaneous Service Tips – FAQ’s (2)
•
Wood door spring usage chart – Once original door spring has been
identified (Orange 182640 or Violet 168568), use chart below to adjust
spring tensions:
Door Wood Panel Weight
Existing Door Less than 5.5 lbs (2.5
Spring
kg)
5.5 to 9 lbs
(2.5 to 4.1 kg)
9 to 15 lbs
(4.1 to 6.8 kg)
15 to 18 lbs
(6.8 to 8.2 kg)
18 to 21 lbs
(8.2 to 9.5 kg)
Violet
(168568)
Change to 173696
Change to 168576 Blue
Yellow spring - use
spring - use tension
tension screw if needed
screw if needed
No action
Use tension screw to
increase tension
Change to 182640
Orange spring - use
tension screw if needed
Orange
(182640)
Change to 168576 Blue Change to 168568 Violet
spring - use tension
spring
screw if needed
No action
Use tension screw if
needed to increase
tension
Use tension screw to
increase tension
702_58300000125963_ara_en_a
2nd Edition/Revision 6 (8/3/07)