CYBEX 400T User guide

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CYBEX 400T User guide | Manualzz

AutoView 400

Installer/User Guide

Supported by

Technology Corporation

TM

4991 Corporate Drive

Huntsville, Alabama 35805-6201 • USA

256-430-4000 (Fax) 256-430-4030 www.cybex.com

274 Madison Avenue, New York, NY 10016

Tel: 212-679-0050 • Fax: 212-679-0040

E-mail: [email protected]

www.RackitTechnology.com

AutoView 400 Installer/User Guide

AutoView 400

Installer/User Guide

Cybex Computer Products Corporation

4991 Corporate Drive

Huntsville, Alabama 35805-6201 • USA

(Tel) 256-430-4000 (Fax) 256-430-4030 www.cybex.com

©2000 Cybex Computer Products Corporation. All rights reserved.

IBM, PC/AT and PS/2 are registered trademarks of International Business Machines Corporation. ScrollPoint is a trademark of International Business Machines Corporation. Expert Mouse is a registered trademark of

Kensington Technology Group. Microsoft, Logitech and Kensington are registered trademarks of their respective companies. MouseMan, Marble and TrackMan are registered trademarks of Logitech, Inc. Cybex and the Cybex logo are registered trademarks of Cybex Computer Products Corporation. AutoView,

Commander, LongView, AutoBoot and all part numbers are trademarks of Cybex Computer Products

Corporation. IntelliMouse is a trademark of Microsoft Corporation.

AutoView 400 Installer/User Guide

FCC Notification

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Canadian Notification

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference

Regulations of the Canadian Department of Communications.

Le present appareil numerique n'emet pas de bruits radioelectriques les limites applicables aux appareils numeriques de la class A prescrites dans le Reglement sur le brouillage radioelectrique edicte par le ministere des

Communications du Canada.

VCCI Notification

Table of Contents

Chapter 1 - Product Overview

Feature Overview ........................................................................................................................................................ 1

Compatibility ................................................................................................................................................................ 3

Chapter 2 - Installation

Basic Install ................................................................................................................................................................... 5

Advanced Install ...................................................................................................................................................... 11

Chapter 3 - Basic Operations

Overview ...................................................................................................................................................................... 13

Keyboard Control ..................................................................................................................................................... 14

Keyboard Switching ................................................................................................................................................ 15

System Control & Maintenance .......................................................................................................................... 16

Chapter 4 - On-Screen Display Operations

Activating OSD ......................................................................................................................................................... 17

The OSD Window ..................................................................................................................................................... 18

The Command Menu .............................................................................................................................................. 19

Basic Channel Maintenance ................................................................................................................................ 20

The ID Window ......................................................................................................................................................... 22

Administrator Functions ........................................................................................................................................ 24

Chapter 5 - Advanced Operation

Multiuser Operation ................................................................................................................................................ 27

Multi Chassis Operation ........................................................................................................................................ 28

Keyboard Translation ............................................................................................................................................. 30

Chapter 6 - Channel Scanning

Choosing a Scanning Method ............................................................................................................................. 33

Turning Scanning On and Off ............................................................................................................................. 34

Scanning by List ....................................................................................................................................................... 35

Chapter 7 - Appendices

A: Specifications: AutoView 400 ........................................................................................................................ 37

B: Specifications: LongView ................................................................................................................................. 38

C: FLASH Upgrading ............................................................................................................................................... 39

D: Troubleshooting .................................................................................................................................................. 41

E: Problem Report .................................................................................................................................................... 47

AutoView 400 Installer/User Guide

INSTRUCTIONS: The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

DANGEROUS VOLTAGE: The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

PROTECTIVE GROUNDING TERMINAL: A terminal which must be connected to earth ground prior to making any other connections to the equipment.

POWER ON: This symbol indicates the principal on/off switch is in the on position.

POWER OFF: This symbol indicates the principal on/off switch is in the off position.

Feature

1

Overview

Product Overview

Multiplatform

Multiuser/Remote

Access Capability

On-screen display capability

Advanced security for total control over system access

The AutoView 400 allows you to control up to 64 PC, Sun or USB computers with one keyboard, monitor and mouse. The AutoView 400 works with Sun

Workstations, USB computers, IBM PC/AT and PS/2 systems and 100% compatible machines with support for VGA, SVGA, XGA and XGA-II video. Sun and PS/2 keyboard and mouse peripherals are supported through the rear of the unit.

The AutoView 400 adds multiplatform capabilities to your switching system by simultaneously supporting any combination of PS/2, Sun or USB computers in the same system. Switch easily across platforms with AutoView

400’s On-Screen Menu system.

The AutoView 400 supports two simultaneous users in the system. This second user may be placed up to 500 feet away from the AutoView system. Built-in extension lets you place your second keyboard, monitor and mouse wherever you need them most. Within the base unit, AutoView 400 performs as a complete 2 x 8 matrix switch with both users independently accessing any of the eight attached PCs at the same time.

Configure and control your AutoView 400 with on-screen menuing! Name your computer channels anything you wish, then select the desired computer from an easy-to-use menu. Secondary menus let you configure and initiate channel scanning and other system features.

Use the advanced multi-level security feature to configure and control server access for every type of user in the system. The administrator has full access privileges, while individual users can have viewing or viewing/editing capability for each attached server.

1

AutoView 400 Installer/User Guide

FLASH upgrade capability

Plug and play

Mouse translation

The AutoView 400 is FLASH upgradable. This allows you to update your firmware at any time through a simple serial connection to insure that your

AutoView 400 is always running at its best.

The AutoView 400 offers support for numerous PS/2 mice including: IBM

ScrollPoint, Logitech MouseMan Wheel, Logitech Trackman Marble Wheel,

Logitech Trackman Marble FX, Kensington 4 Button Mouse, Microsoft Explorer

Mouse and the Microsoft IntelliMouse family.

The AutoView 400 supports Plug and Play video and is compliant with the

VESA DDC2B standard.

For added compatibility with your current equipment, AutoView 400 features mouse translation capability. Operated through the AutoView 400, your mouse will work with any attached computer- regardless of whether the computer is Sun, USB, serial or PS/2 mouse compatible!

Expansion for up to 64 computers

“Keep Alive” feature

OSD Configuration

Utility

AutoBoot technology

Built-in scanning capabilities

An AutoView 400 unit will support from one to eight attached computers, or channels. If more than eight channels are needed, multiple units can be cascaded together for expansion. Up to two tiers of units can be connected for a total of 64 attached computers in one system.

AutoView 400’s “Keep Alive” feature allows attached servers to power the unit in the event of an AutoView 400 power failure. This prevents attached computers from locking up and keeps you from losing time and data.

The OSD Configuration Utility allows the administrator to easily configure and download a channel list with defined users and access privileges to the entire system. This utility will also read and save your current configuration for extra security.

The AutoBoot feature boots all attached servers during initial power-up or after a power failure. Computers are booted transparently without operator intervention, and may be powered-up one-at-a-time or all at once. When the power stabilizes, a channel may be selected.

A built-in scanning feature allows you to automatically monitor, or scan, connected computers without intervention. When keyboard activity is detected, scanning is suspended until all activity stops. Scanning then resumes with the next channel in sequence.

2

Product Overview

Push-button & keyboard switching

In addition to using the on-screen menus, you can switch computer channels in one of three easy ways: via the AutoView 400 channel push-buttons, with the Scan button or with a simple keyboard sequence.

Status indicator

LEDs

Indicator LEDs give you constant readings on the status of your AutoView

400 unit. Status, scanning and channel LEDs take the guesswork out of system operation and diagnostics.

A typical AutoView 400 configuration is shown below.

Compatibility

XGA/XGA-II support

If you wish to use XGA or XGA-II video, you will need to purchase an adaptor available through Cybex.

3

AutoView 400 Installer/User Guide

2

Basic Install

Basic Installation

1. Power down all computers that will be part of your AutoView

400 system.

Connecting your Local Peripherals

2. Locate your keyboard, video monitor and mouse.

3. Plug your VGA monitor cable into the port labeled on the back of your

AutoView 400. Either plug your Sun connector into the port labeled

“SUN” or plug your PS/2 keyboard cable and your PS/2 mouse cable into the ports labeled and respectively.

Note: A PS/2 keyboard will not function if a Sun keyboard is attached.

However, you may use a PS/2 mouse with a Sun keyboard.

PS/2 KEYBOARD CABLE

PS/2 MOUSE CABLE VGA MONITOR CABLE

5

AutoView 400 Installer/User Guide

Connecting your Remote Peripherals

4. Plug a standard Category 5 Unshielded Twisted Pair cable (up to 500 feet) into the RJ-45 style modular jack on the rear of the AutoView 400.

Cybex C5T or Cybex P5T cable is strongly recommended to achieve best performance and maximum distance. If you use a different Category 5 cable, make sure it is terminated to the EIA (TIA) 568 B standard, commonly used for 10BaseT Ethernet.

5. Route the Category 5 cable to the location where you intend to place the secondary monitor, keyboard and mouse.

6.

If you are using Remote PS/2 peripherals

Place the LongView Receiver near the monitor and connect your monitor, keyboard and mouse to the connectors on the rear of the

Receiver just as you would connect them to your computer. Make sure you connect your monitor’s power supply to appropriate electrical outlets. (Please note that the connector on the rear of the Receiver is not used in an AutoView 400 configuration. Do not connect anything to the connector on the rear of the Receiver.)

6

Basic Installation

If you are using Remote Sun peripherals

(This will require a VAK-1 adaptor kit available from Cybex)

If your monitor uses a 13W3 plug, plug the 15HDD male adapter into the port of your LongView receiver and your monitor cable into your VAK-1 adaptor. Otherwise plug your monitor directly into the

LongView receiver.

Plug the ends of the 6-pin mini-DIN male adaptors into the and ports on your LongView receiver and then plug the Sun keyboard/ mouse cable into the VAK-1 adaptor.

7. Connect the Categor y 5 cable to the modular jack on the rear of the

Receiver.

8. Connect the circular power plug from the wall mount power supply to the power port on the LongView Receiver. Then plug the power supply into a convenient electrical outlet. Verify that the Receiver’s POWER light is now lit.

7

AutoView 400 Installer/User Guide

Cable

CUFC-6

CUFC-8

CUFC-15

CUFC-30

Description Length

Universal PS/2,AT,Serial, VGA 6 ft.

Universal PS/2,AT,Serial, VGA 8 ft.

Universal PS/2,AT,Serial, VGA 15 ft.

Universal PS/2,AT,Serial, VGA 30 ft.

CIFCA-4

CIFCA-8

CIFCA-15

CIFCA-30

PS/2 only/VGA

PS/2 only/VGA

PS/2 only/VGA

PS/2 only/VGA

4 ft.

8 ft.

15 ft.

30 ft.

CUSB-4

CUSB-8

CUSB-12

USB/VGA

USB/VGA

USB/VGA

4 ft.

8 ft.

12 ft.

CWSN-4

CWSN-8

CWSN-15

CWSN-30

SUN Kbd/Mouse 13W3

SUN Kbd/Mouse 13W3

SUN Kbd/Mouse 13W3

SUN Kbd/Mouse 13W3

4 ft.

8 ft.

15 ft.

30 ft.

CVSN-4

CVSN-8

CVSN-15

CVSN-30

SUN Kbd/Mouse VGA

SUN Kbd/Mouse VGA

SUN Kbd/Mouse VGA

SUN Kbd/Mouse VGA

4 ft.

8 ft.

15 ft.

30 ft.

8

Basic Installation

Connecting Computers to the AutoView 400

9. Locate the input cable appropriate to the computer you are connecting.

(AutoView 400 cable types are identified on page 8.) Plug this cable into any lettered channel port on the rear of the AutoView 400. The other end of the input cable will have up to five connectors depending on type. The

PS/2 mouse connector is designated by a yellow band or mouse icon.

Use only the keyboard and mouse connectors that are appropriate for your machine, and leave the others unconnected.

Plug these connectors into the matching ports on your computer.

PS/2 KEYBOARD CABLE

PS/2 MOUSE CABLE

VGA MONITOR CABLE

CIFCA CABLE SHOWN

10. Locate your next input cable. Repeat step 9 until all computers are properly attached to the AutoView 400.

9

AutoView 400 Installer/User Guide

11. Locate the power cord that came with your AutoView 400 unit and plug it into the IEC power connector on the AutoView 400. Make sure that the power switch is off, then plug the other end of the power cord into an appropriate AC wall outlet. This outlet must be near the equipment and easily accessible to allow for unplugging prior to any servicing of the unit.

12. Power-up your AutoView 400 unit first, then power up all attached computers.

13. If your remote user location utilizes Sun peripherals you will need to set the AutoView 400 to recognize them before they can be used. To do this: a. Activate the on-screen display (OSD) by pressing either of the keyboard Control keys twice within one second.

b. Press the Control keys twice more to access Administrator Commands.

c. Use your arrow keys to highlight “Administrator Functions” and press Enter.

d. Highlight and select the “Remote User” menu selection. Use the space bar to cycle through peripheral types and select the ones appropriate to your system. Press Enter to select.

The AutoView 400 and all attached computers should be powered-down before servicing the unit. Always disconnect the power cord from the wall outlet.

10

Basic Installation

Advanced Install

Attaching Multiple AutoView Units

(Please note that cascading can only be done with CUFC, CIFC or CIFCA cables)

1. Follow steps 1-8 of the Basic Install section for each cascaded unit.

2. Plug the 25-pin “D” connector of your input cable into any available channel port on the rear of your base AutoView unit.

3. Plug the 15-pin video connector on the other end of the cable into the port labeled on your first cascading AutoView unit. Plug the PS/2 mouse connector, designated by a yellow band or mouse icon, into the

port. Plug the remaining 6-pin miniDIN keyboard connector into the

port.

4. Follow steps 9-11 in the ‘Connecting Computers to the AutoView 400’ section for each attached compter.

CASCADING

UNIT

BASE UNIT

PS/2 KEYBOARD CABLE

PS/2 MOUSE CABLE

VGA MONITOR CABLE

5. Repeat steps 2-3 for every cascaded AutoView unit in your system.

6. Power-up your AutoView unit(s) first, then all attached computers.

11

AutoView 400 Installer/User Guide

Overview

3

Basic Operations

Your AutoView 400 may be operated in a non-secure (no password required) or secure (password required) mode. All units ship defaulted to the non-secure mode. For information on implementing password security, see the “Administrator Functions” section of chapter 4.

Computers may be powered-up one-at-a-time or all at once. No operator intervention is required during booting. As the system stabilizes, the green LED over each channel will light, indicating that the attached computer is powered on. A computer may now be selected via the onscreen display menu or, if you are in non-secure mode, channel pushbuttons, the Scan button or keyboard hot-key sequence. The amber LED will light at the active computer.

The Scan push-button has one LED over it. Press the button momentarily to switch to the next computer in sequence. The LED will turn amber briefly during the channel switch. Press and hold the button for one second to initiate channel scanning. The LED will turn green while you are in scan mode.

There is one status LED. The LED lights red if an internal failure occurs.

The LED will blink green for several seconds during power-up while the system performs a self-diagnostic. After initialization, the LED remains green during normal operation and blinks only when you are in

Command Mode.

13

AutoView 400 Installer/User Guide

Keyboard Control

The following notational conventions appear throughout this chapter to illustrate commands for operating the AutoView 400. Whenever you see one of the symbols listed on the left side of the table, substitute the corresponding steps or values listed on the right side of the table.

Convention Key Sequence or Value

<CM>

<Enter>

Addr

<ESC>

Enter Command Mode:

1. Press and hold down the ‘Num Lock’ key.

2. Press and release the minus (-) key on the numeric keypad.

3. Release the ‘Num Lock’ key.

Note: For alternate hot-key sequences, see ‘System Control &

Maintenance’ later in this chapter.

Press the ‘Enter’ or ‘Return’ key. The <Enter> command is used to execute an instruction and exit from Command Mode.

The letters over the push-buttons on your AutoView 400 are your computers' addresses. Enter the letter, A-H, for the computer you're selecting. For cascaded systems, enter the address of the base unit , then the address of the cascaded unit.

Example: You have an AutoView 400 unit cascaded from channel

B of your base unit. To access the computer at channel C of this second (cascaded) unit, enter BC.

Press the ‘Escape’ key. The <ESC> command is used to exit

Command Mode without executing an instruction.

14

Basic Operations

Keyboard

Switching

One of the ways to change the active channel in a non-secured AutoView

400 system is by entering a short sequence of keystrokes on the keyboard.

This is called keyboard, or hot-key, switching.

Note: Hot-key switching is only available in the default non-secure state.

For more information on secure versus non-secure operation, see the ‘Administrator Functions’ section of Chapter 4.

The first set of keystrokes places your system in Command Mode. A grey window with a line for commands will appear. As long as you are operating in Command Mode, whatever you type will be interpreted as channel switch commands until the Enter or the ESC key is pressed to terminate

Command Mode. None of the keystrokes entered will be forwarded to the attached computer until you exit Command Mode.

Next, enter the address (Addr) for the channel you wish to select.

Press Enter to accept the new channel. The following command line shows the proper format used to switch your active channel via keyboard.

Key Sequence

<CM>Addr<Enter>

Action

Selects an active channel via keyboard.

Below is a sample of a keyboard switching session, with an accompanying explanation for each step.

Key Sequence

1. <CM>E<Enter>

2. <CM>CF<Enter>

3. <CM>G<Enter>

4. <CM>BA<ESC>

Action

Selects Channel E on the base unit as the active channel.

Selects the AutoView 400 attached to channel C on the base unit, then selects channel F on the cascaded unit.

Selects Channel G on the base unit as the active channel.

Exit Command Mode. The instruction is not executed. Channel

G is still the active channel.

15

AutoView 400 Installer/User Guide

System Control &

Maintenance

The following commands are used for system control and maintenance.

Enter the command sequences to perform the actions described in the table below.

Key Sequence Action

<CM>Kn<Enter>

<CM>MR<Enter>

<CM>MW<Enter>

Sets the keyboard scan set where n is a scan set number 1-3.

If you hot-plug your mouse cable, you may experience a loss of mouse signal. Use this command to restore the signal if you are using a PC with a standard PS/2 mouse driver.

If you hot-plug your mouse cable, you may experience a loss of mouse signal. Use this command to restore the signal if you are using a PC with a Microsoft IntelliMouse or other wheel mouse driver.

<CM>AV<Enter>

<CM>SG<Enter>

<CM>SH<Enter>

<CM>M+<Enter>

<CM>M-<Enter>

<CM>H1<Enter>

<CM>H2<Enter>

Displays the current firmware version of your AutoView 400.

Enables the scan Go command (By address only)

Enables the scan Halt command

Enables mouse suspension of scanning

Disables mouse suspension of scanning

Changes the hot-key sequence to the default: (NumLock, -)

Changes the hot-key sequence to the 1st alternate: (NumLock, *)

<CM>H3<Enter> Changes the hot-key sequence to the 2nd alternate: (CTRL, ~)

<CM>OSD0<Enter> Disables the OSD Sequence

<CM>OSD1<Enter> Changes the OSD sequence to the default: (CTRL, CTRL)

<CM>OSD2<Enter> Changes the OSD sequence to the 1st alternate: (Alt, Alt)

<CM>OSD3<Enter> Changes the OSD sequence to the 2nd alternate: (Shift, Shift)

Use this command to resynchronize the mouse after a device or computer hot-plug. Repeat, if necessary, until synchronization is re-established.

Note: Using this command while the mouse is operating correctly will cause the mouse to lose sync.

16

4

Activating OSD

On-Screen Display

Operations

Activate on-screen display (OSD) by pressing either of the keyboard Control keys twice within one second. In non-secure mode, this brings up the main

OSD Window, “Administrator Channel List”.

In secure mode, activating OSD will bring up the “User Login” window. Type in your user name and press Enter. The system administrator should login as “Admin”, “Root” or “Administrator”. Type your password and press Enter.

This will bring up your “Channel List”. If there is no keyboard activity, the login window will timeout after five minutes and go blank to allow the monitor’s energy saver to execute. Enter your OSD activation sequence to restore the login prompt.

Note: All AutoView 400 units ship in the default non-secure state. For more information on secure versus non-secure operation, see the section

‘Administrator Functions’.

17

AutoView 400 Installer/User Guide

The OSD Window

This window lists all named channels in your AutoView 400 system. They will be listed alphabetically with their channel addresses and access status beside them. Beside the address there will be a small circle. If the circle is filled, the computer in question is powered on. When in secure mode, only the channels that are accessible to the logged in user will be listed. (See the section ‘Administrator Functions’ for more information.)

Name

Charlene

JoAnn

John

Kyle

Pam

Mike

CYBEX Control Panel

Administrator Channel List

Address

A

B

C

D

E

F

Access

VK O

V

VK

O

O

VK

V

VK

O

O

O

THE MAIN OSD WINDOW

Use your up and down arrow keys and the page up and down keys to select a channel. Move immediately to the top or bottom of the list with the home and end keys. Press a letter while in the main OSD Window, and the Highlight

Bar moves to the first channel name beginning with that letter. Press the letter repeatedly to scroll through all channels that begin with that letter from top to bottom. Press Enter to make the switch. To exit the OSD Window without changing channels, press Esc.

To manually logout when in secure mode, press F10.

18

On-Screen Display Operations

The Command

Menu

Once you have activated the main OSD Window, you can open the Command

Menu by pressing either of the Control keys twice.

The Command Menu options are selected in the same manner as channels in the OSD Window. Scroll the Highlight Bar up and down and press Enter when your selection is highlighted.

CYBEX Control Panel

Administrator Commands

Add Channel

Edit Channel

Delete Channel

Administrator Functions

Scanning is OFF

Setup Scan List

Reset PS/2 Standard Mse/Kbd

Reset PS/2 Wheel Mse/Kbd

Version Information

ENTER = activate ESC = exit

THE COMMAND MENU

If you are operating in non-secure mode or are the system administrator, you will have several options that do not appear in the User level Command

Menu: Add Channel, Edit Channel, Delete Channel and Administrator

Functions are all covered in separate sections in this chapter. Scanning is covered in Chapter 6.

If you experience a loss of mouse signal while using the AutoView 400, select the ‘Reset PS/2 Standard Mse/Kbd’ option from this menu for a PC with a standard mouse driver or ‘Reset PS/2 Wheel Mse/Kbd’ if you are using a PC with a Microsoft IntelliMouse or other wheel mouse driver. This will reset and in most cases restore your mouse signal. These commands are equivalent to the <CM>MR<Enter> and <CM>MW<Enter> keyboard command listed in the ‘System Control & Maintenance’ section of this manual.

Choose the option ‘Version Information’ to display on your monitor the current version level of your AutoView 400 firmware. Press the Esc key to clear this information from your screen.

19

AutoView 400 Installer/User Guide

Basic Channel

Maintenance

Basic Channel Maintenance is performed from the Administrator Command

Menu, and is available if you are operating in non-secure mode or if you are the system administrator. Here you can add, delete or edit individual channels.

CYBEX Control Panel

Add Channel

Name

Address

ID Dwell Time

Scan Dwell Time

5

5

ID Setup

Save Changes

ENTER = activate ESC = exit

THE ADD CHANNEL WINDOW

Adding Channels

1. Select ‘Add Channel’ from the Administrator Command Menu or press the Insert key. Type in a new channel name, up to 14 characters long, and press Enter.

2. Type in the address for the computer you are naming and press Enter.

Please note that the address cannot be longer than two letters.

3. Enter the dwell time for the ID Window and press Enter.

4. Enter the dwell time for scanning and press Enter.

5. After selecting “ID Setup”, use the arrow keys, position the ID window to where you would like it to appear when this channel is selected. Then press Enter. (For further information see ‘The ID Window’ later in this chapter.)

Press Esc at any point to exit this operation without adding the channel.

20

On-Screen Display Operations

Editing Channel Names and Addresses

1. Highlight the channel you wish to change in the main OSD Window.

2. Press the Control key twice to access the Command Menu or press the

F2 key once. (If you press F2, skip Step 3.)

3. Select ‘Edit Channel’ from the Command Menu.

4. Enter the new channel name, address, ID Dwell time and Scan Dwell time. Press Enter to accept.

5. After selecting “ID Setup”, use the arrow keys, position the ID window to where you would like it to appear when this channel is selected. Then press Enter. (For further information see ‘The ID Window’ later in this chapter.)

6. Select “Save Changes” and press Enter to accept.

Press Esc at any point to exit this operation without saving the changes.

Deleting an Existing Channel

1. Highlight the channel you wish to delete in the main OSD Window.

2. Press the Control key twice to access the Command Menu or simply press the DELETE key. (If you press DELETE, skip Step 3.)

3. Choose the ‘Delete Channel’ option.

4. Type Y or N at the prompt to confirm the deletion and press Enter.

21

AutoView 400 Installer/User Guide

The ID Window

The ID Window appears when you change channels and displays the name of the selected channel. This window can be individually configured for each channel in your system. The characteristics of the ID Window can be changed from the Edit Channel Menu. This option is only available if you are operating in non-secure mode or if you are the system administrator.

Changing the Size, Color and Position of the ID Window

1. Highlight the channel you wish to change in the main OSD Window.

2. From the main OSD Window, press the Control key twice to access the

Command Menu or press F3. (If you press F3, skip Step 3)

2. Select ‘Edit Channel’ from the Command Menu.

3. Choose the option ‘ID Setup.’

Follow the procedures outlined in the table below to change the size, color or position of your ID Window.

Operation

Move the ID Window

Change window background color

Change text color

Change window length

Change window size

ID Window Help

Procedure

Use the arrow keys or mouse to move the ID

Window's position on the monitor. (Hold down the SHIFT key to move faster.) If the window flickers but does not move, continue tapping the arrow keys until it moves back into range.

Press the <PAGE UP> key to cycle through the available window background colors.

Press the <PAGE DOWN> key to cycle through the available text colors.

Use the (+) and (-) keys to change the length of the ID Window.

Press SPACE to toggle between large and small.

Press F1

22

On-Screen Display Operations

4. Press Enter to accept the changes or press Esc to exit the menu without saving the changes.

Setting the ID Window Dwell Time

This menu selection lets you set the time that the ID Window remains on screen after a channel switch. Each channel can be configured independently.

The default time is set for five seconds.

1. Highlight the channel you wish to change in the main OSD Window.

2. From the main OSD Window, press the Control key twice to access the

Administrator Command Menu.

3. Select ‘Edit Channel’ from the Command Menu.

4. Choose the option ‘ID Dwell Time’.

5. Enter a number between 0-255 seconds. Entering 0 disables the ID

Window. Entering 255 allows the ID Window to stay on screen the entire time the channel is active.

23

AutoView 400 Installer/User Guide

Administrator

Functions

The Administrator Functions Menu is accessed from the Administrator

Commands Menu. Here, you can setup the administrator and user accounts, enable and disable the setup port and utilize the AutoView 400’s FLASH upgrade feature.

Differences between Secure and Non-Secure Operating Modes

Administrator Account

Setting up an administrator account with a password places your system in secure mode. Non-secure systems do not use passwords. To return your system to the default of non-secure mode, simply delete the administrator password. When the administrator password is enabled, user passwords must also be entered or the switch will not be completely secure. The default for users is no password. Simply press Enter at the prompt.

If you configure an administrator password from this menu, your system will then be in secure mode. A lock symbol will appear to the right of the menu headings to indicate secure operation.

Logout Capability

You have the option of automatically logging out of the system after an administrator defined period of inactivity. Timeout values can be set from 0 to

60 minutes. (Default is five minutes). A value of 0 keeps the user logged in continuously. When the timeout is reached, the current channel is deselected and the display goes to the login prompt. Users must login again to access system computers. This option is only available in secure mode.

Multiple User Logins

You can create up to four user logins in addition to the system administrator.

Use these logins to configure and control server access for every type of system user. The administrator has full access privileges; additional users can have viewing or viewing with keyboard and mouse control capability for each attached server. This option is only available in secure mode.

Channel Push-Button

While in secure mode, all channel push-buttons are disabled. In non-secure mode, all channel push-buttons function normally.

24

On-Screen Display Operations

Creating the Administrator Account

1. Press the Control key twice to access the Command Menu.

2. Select ‘Administrator Functions’ from the Command Menu.

3. Select ‘Setup Administrator’ from the Administrator Menu.

4. Type your password and press Enter. (The password is not case sensitive.)

5. Repeat entry of the password for confirmation.

6. Enter the number of minutes you wish to pass without keyboard/mouse activity before the administrator is automatically logged out of the system. Entering a 0 keeps the administrator logged on continuously; 60 is the maximum setting.

CAUTION: Security is enabled once the password has been created.

Store a copy of your password in a safe place.

You should now see the option ‘F10 - Logout’ at the bottom of your main OSD

Window and a lock symbol to the right of the menu headings.

Setting Up Additional Users

1. Press the Control key twice to access the Command Menu.

2. Select ‘Administrator Functions’ from the Command Menu.

3. Select ‘Setup User 1’ from the Administrator Menu.

4. Choose the ‘Name’ heading and enter the name for this user.

5. Choose the ‘Password’ heading and enter the password and confirm it for this user. (Passwords are not case sensitive.)

6. Choose the ‘Logout Time’ heading. Enter a value in minutes for this user’s logout time. A value of 0 keeps the user logged on continuously; 60 is the maximum setting. The default is set for 5 minutes.

25

AutoView 400 Installer/User Guide

7. Choose the ‘Access Setup’ heading. Here, you will see a listing of all attached servers in the channel list. For each server, choose a level of access for this user by selecting one of the function keys listed on the screen: F5 for no access, F6 for video only or F7 for video and keyboard/ mouse capability. The default is set for full access. All changes go into effect as soon as they are made. Press Enter when you have completed your configuration.

8. Press Enter to accept your selections and repeat steps 3-7 for each remaining user.

Remote User

The AutoView 400 supports both PS/2 and Sun peripherals at the remote user location. Use this menu option to select the peripherals that are appropriate to your remote setup.

Switch Selection

Depending on your particular installation, you may not want unpowered computers to be accessible. If Switch Selection is toggled to “All Channels” the

AutoView 400 will switch to a connected system regardless of power state. By default, the AutoView will only switch to systems that are powered on.

Setup Port Operations

Cybex offers enhancement products that allow you to customize the AutoView

400 through the setup port. Features include automated OSD programming via the OSD Configuration Utility and FLASH Upgrades. Depending on the application, you may be asked to enable the setup port in the instructions that come with your AutoView enhancement.

FLASH Upgrades

FLASH Upgrading allows you to change the code that runs your AutoView

400. This lets you enhance the features of your switch and keep it current with the latest improvements in KVM switching. For more information, see

Appendix B.

26

Multiuser

Operation

5

Advanced Operation

The AutoView 400 provides advanced features that go beyond those available in the AutoView Commander. Primarily, it offers the benefit of adding a

LongView Receiver to provide for a remote user that may be located up to

500 feet away from the AutoView 400. The remote user has all the capabilities of the local user and can access any computer attached to the AutoView 400 system just as if he were sitting in front of it.

Within the base unit, there are two ways to utilize the multiuser capabilities of the AutoView 400. You can access computers independently or share access with the other user.

Independent Access

As long as both users are trying to access computers attached to the base

AutoView 400 unit, they may access any of them independently at the same time. In the diagram below, either user may access any of the attached computers at any time. They may also share access to any of the attached computers.

27

AutoView 400 Installer/User Guide

Shared Access

If both users need to access the same computer in the base unit, they can

‘share’ access to it through the AutoView 400. Sharing means that both consoles can view a computer channel at the same time, but only one can enter data through the keyboard or mouse at any given moment. As soon as the active console stops all keyboard and mouse activity, the other console can take control of the computer.

For information on access across multiple AutoView 400 units, see ‘Multi

Chassis Operation’ below.

Multi Chassis

Operation

Multi chassis operation involves independent access only.

Both users can simultaneously and independently access any computer attached to the base AutoView 400 unit. Similarly, independent access is possible across

Example

For example, in the configuration below, two users can access nine computers through three AutoView 400 units.

A

B

C

A

B

C

A

B

C

Unit 3

Unit 2

Base Unit

28

Advanced Operation

Independent Access Options

1) Both users can independently access the three computers attached to the base unit at any time.

2) Both users can independently access any computer in a different AutoView unit at any time.

If one user is working on channel A of the base unit, the other user can be independently using computers B or C of the base unit, or any computer attached to units 2 or 3.

If one user is working on channel B of unit 2, the other user can be independently using any computer attached to the base unit or unit 3. This user cannot independently access any computer attached to unit 2 until the first user connects to a computer attached to a different AutoView unit.

29

AutoView 400 Installer/User Guide

Keyboard

Translation

The AutoView 400 allows you to use PS/2 or Sun keyboards to operate any type of attached computer. However, when crossing platforms, certain keys will need to be ‘remapped’ in order to provide all of the functions available on the keyboard native to that platform. For example, if you access a Sun workstation with a PS/2 keyboard, you will notice that the PS/2 keyboard does not have the STOP and AGAIN keys that are on a true Sun keyboard. But, by turning

Scroll Lock on, the F1 and F2 keys on the PS/2 keyboard function as the Sun

STOP and AGAIN keys. With Scroll Lock off, F1 and F2 function normally.

Table 1 below shows the translations for a PS/2 keyboard to a Sun computer.

All mapped functions in Table 1 will only be valid when the Scroll Lock is on.

Key

F1

F2

F6

F7

F8

F3

F4

F5

Table 1: PS/2 Keyboard to Sun Computer

Sun Key Sun

STOP

AGAIN

F9

F10

FIND

CUT

PROPS F11 POWER

UNDO

FRONT

COPY

F12 keypad *

NUMLOCK

COMMAND

COMPOSE

HELP

OPEN keypad / MUTE

PASTE keypad VOL keypad + VOL +

30

Advanced Operation

Sun keyboards have a power key used to power the workstation on and off.

PS/2 keyboards may have a sleep key to place the computer in a stand-by or power saving mode.

Table 2: Power/Sleep for USB Computers

Keyboard

Peripheral

Key Scroll Lock

Computer

Shift-F11 On Win 98/2000

PS/2

Sun

F11

Sleep

Power

On

On

Off

On

Off

Win 98/Mac

Win 98/Mac

Win 98/2000

Win 98/2000

Win 98/Mac

To issue the Power/Sleep command to a PS/2 computer, type Scroll Lock, F11

(or Sleep key) on a PS/2 keyboard. For a Sun computer, use the Power key.

31

AutoView 400 Installer/User Guide

6

Choosing a

Scanning Method

Channel Scanning

AutoView 400's scanning feature allows you to automatically monitor, or scan, your computer channels without intervention. When keyboard activity is detected, scanning is suspended until all keyboard activity stops. Scanning then resumes with the next channel in sequence. The length of time each channel remains on the screen, or dwell time, is configurable and can be changed at any time.

There are multiple ways to scan through the channels in your AutoView 400 system, either by name, address or list. Please note that the AutoView 400

only scans the computers that are in your OSD list.

Scanning by address allows you to view each of your active channels in the order that they are attached to the AutoView 400.

Scanning by name allows you to scan channels in alphanumeric order according to the channel list in the main OSD Window.

Scanning by list allows you to create a customized scanning order for the switch to follow. Any active port in the system can be scanned in any order,as many times as desired.

With all scan methods, you can adjust the dwell time for each channel or omit a channel from the scan sequence completely.

Choose whichever method is most appropriate for your configuration.

33

AutoView 400 Installer/User Guide

Turning Scanning

On and Off

From the OSD menu.

1. From the main OSD Window, press the Control key twice to access the Command Menu.

2. Toggle ‘Scanning is OFF’, ‘Scanning by Name’, ‘Scanning by Address’ or ‘Scanning by List’ from the menu. This is a toggle option - only one scanning option will show on the menu at any one time.

Selecting ‘by Name’ will scan channels alphanumerically by name,

‘by Address’ will scan channels alphabetically by channel address.

3.

Press Enter.

With the Scan Button

1. You may initiate scanning by address by pressing and holding the

Scan push-button until the SCAN LED lights green.

2. Scanning may be halted if a channel is selected, or if the Scan pushbutton is pressed again.

By keyboard hot-key sequence

The following key sequences control scanning.

Key Sequence

<CM>SG<Enter>

<CM>SH<Enter>

Action

Enables the scan Go command. (By Address Only)

Enables the scan Halt command.

34

Channel Scanning

Scanning by List

Scanning by list allows you to create a customized scanning order for the switch to follow. Any active channel in the system can be scanned in any order, as many times as desired.

To configure the scan list, open the main OSD window by pressing either of the

Control keys twice. Press them twice more to access the Command Menu.

From the Command Menu, use your arrow keys to highlight ‘Setup Scan List’ and press the Return key. This will activate the Administrator Scan List menu where you can add or delete users from your custom scan list.

Address

A

B

C

D

CYBEX Control Panel

Administrator Scan List

Dwell

5

5

5

5

Name

Kyle

Pam

John

Charlene

F2 - Add F3 - Delete

Enter - Save Esc - Cancel

To add a channel to the Scan List.

1. Press the F2 key to open a new selection.

2. Type the address of the channel you want to add to the list. The Dwell time and channel name are updated automatically from the channel configuration menu.

3.

Press Enter to save the new entry or Esc to cancel.

To delete a channel from the Scan List.

1. Use the arrow keys to highlight the channel that you wish to delete.

2. Press the F3 key.

3. Press Enter to confirm the deletion.

35

AutoView 400 Installer/User Guide

7

A: Specifications

(AutoView 400)

Appendices

Mechanical

Environmental/

Power

Height: 1.7" (4.5 cm)

Width: 17.2" (43.7 cm)

Depth: 6.5" (16.51 cm)

Weight: 4.8 lbs (1.91 kg)

Operating Temperature: 41

°

(5

°

C) to 104

°

(40

°

C)

Storage Temperature: -4

°

(-20

°

C) to 122

°

(50

°

C)

Operating Voltage: 100 - 240 VAC

Power Frequency: 50 - 60 Hz

Supported Hardware Computer: IBM PC/AT, PS/2, Sun workstations, USB computers and 100% compatibles

Video Modes: VGA, SVGA, (XGA, XGA-II with adaptor)

Maximum Resolution: 1600 x 1200 @ 85 Hz

Peripherals: PS/2 keyboard, PS/2 mouse, Microsoft

Explorer mouse, Microsoft IntelliMouse Family, IBM

S c r o l l p o i n t , L o g i t e c h M o u s e m a n W h e e l , L o g i t e c h

Trackman Marble wheel, Logitech Marble FX and

Kensington 4 button mouse, Sun Type 5 and Type 6.

Agency Approvals UL 1950, CSA C22.2 No. 950, EN60950

FCC part 15A, EN55022, EN50082

37

AutoView 400 Installer/User Guide

B: Specifications

(LongView)

Mechanical

Environmental/

Power

Height: 1.9" (4.8 cm)

Width: 8.1" (20.6 cm)

Depth: 4.8" (12.2 cm)

Weight: 1 lb. (0.45 kg)

Operating Temperature: 5

°

C to 40

°

C

Storage Temperature: -20

°

C to 50

°

C

Power Supply: 24Vdc @ 500mA from120 Vac adaptor

38

Appendicies

C: FLASH

Upgrading

To upgrade the FLASH code on your AutoView 400, you will first need to obtain the latest FLASH firmware revision from Cybex. It is available through

Cybex Technical Support.

Next you will need a serial cable (available at most electronics stores) to connect a computer to your AutoView 400. Simply connect the serial cable between the SETUP port on your AutoView 400 to the serial port on the computer.

You will then need some form of terminal software on your attached computer so that it can communicate with the AutoView 400. There are several that are commercially available. Select one that you are comfortable with and be sure that it can communicate at 38,400 baud.

39

AutoView 400 Installer/User Guide

Configure your terminal program to the following settings:

38,400 Baud

8 Bits

No Parity

1 Stop Bit

No Flow Control

Activate the OSD menu on your AutoView 400 by tapping the Control key twice. Enter Control twice more to activate the Administrator Commands screen and then select Administrator Functions.

Use the down arrow key to highlight the menu selection for FLASH Upgrade, then hit Enter.

A menu screen will appear and ask if you wish to continue. You must type out the word ‘Yes’ before proceding. Once you have done this, the AutoView will go into a standby mode and wait for data from the computer. (Note: The keyboard, video and mouse are disabled during the FLASH upgrade.)

The final step is to send the FLASH file from your terminal program. To do this, you will need to use the transfer function of your communications software. Send the FLASH file using the XMODEM protocol. The transfer should be completed within four minutes.

The AutoView 400 will automatically check the upgrade and make sure that it is valid. If the AutoView detects an error it will abort the upgrade and prompt you to re-transfer the file. Otherwise, it will return the message

“Flash Upgrade Successful”.

40

Appendicies

D: Troubleshooting

Our Technical Support staff is ready to assist you with any installation or hardware problems you encounter with your Cybex product. If a problem should develop, follow the steps below for the fastest possible service:

1. Check the troubleshooting tables below to see if the problem can be resolved by following the procedures outlined.

2. If you are unable to find a resolution, recreate the problem when possible.

Fill out the Problem Report in Appendix E completely.

3. Call Cybex Technical Support for assistance. Have your Problem Report with you when you call or fax it to Technical Support directly. To expedite assistance, have this manual with you when you call, along with a copy of your invoice giving the date purchased and other identifying data.

Symptom

No status light

Red status LED lit

Red Status LED Blinking

Green channel LED not lit

Action

Verify unit is turned on. Check power cable. If status light still does not light, turn off the unit and check the fuse located under the power cord connector. If the problem persists, contact Cybex Technical Support.

Internal unit failure. Contact Cybex Technical Support.

Bad FLASH memory on power up. Contact Cybex

Technical Support.

Verify that the computer is powered on. Check the cabling between your computer and the AutoView 400.

Verify that a keyboard works when plugged directly into your computer. If the problem persists, contact Cybex

Technical Support.

41

AutoView 400 Installer/User Guide

Symptom Action

Unable to hot-key switch to a channel

Check the power indicator on the OSD screen to ensure that the system in question is powered.

Verify that you are not in secure mode. (No lock symbol on OSD screen.)

Verify that you are in hot-key mode by checking to see if the green status LED is blinking. If it is not, press escape and try going into command mode again. If the problem persists, contact Cybex Technical Support.

Unable to push-button switch Verify that the channel being selected is not serving as to a channel an expansion unit.

Verify that you are not in secure mode. (No lock symbol on OSD screen.)

No video

Verify that a computer is attached to that channel. If the problem persists, contact Cybex Technical Support.

Verify that the video cable between the computer and the

AutoView 400 is correctly connected. Verify that the monitor cable is correctly connected to the AutoView 400.

Power down the computer. Connect the monitor directly to the computer and power up again. If the monitor operates correctly direct to the computer, contact Cybex

Technical Support. If it does not, try another monitor.

Mouse jumps or “hugs” screen If the mouse has been hot-plugged while running in

Windows, you may need to close and restart Windows.

If the mouse still does not function, try the mouse resynchronization command <ZM>. (For instructions on command mode, see 'Basic Operations'.) If the problem persists, contact Cybex Technical Support.

42

Appendices

Symptom

Mouse is inoperable on one computer channel

Mouse is inoperable on all computer channels

Remote Video is unrecognizable

Action

If the mouse is inoperable on a channel, try the mouse reset command <MR> or <MW> with that PC selected.

(For instructions on command mode, see ‘Basic

Operations’.)

Verify that the cables from the computer to the

AutoView 400 are connected properly.

Make sure that you have keyboard/mouse privileges for that channel.

Verify that the mouse driver and application are configured properly for mouse support.

Verify that the computer works properly with a mouse connected directly to it. If the problem persists, contact

Cybex Technical Support.

Verify that the mouse is plugged into the correct PS/2 port on the back of the AutoView 400.

Try the mouse reset command <MR> or try the ‘Reset

PS/2 Standard Mse/Kbd’ command from the OSD

Command Menu for computers using PS/2 mice. Use

<MW> or ‘Reset PS/2 wheel Mse/Kbd’ for computers using the Microsoft IntelliMouse. (For instructions on command mode, see the ‘Basic Operations’ chapter.)

Verify that the mouse works when connected directly to a computer.

Cycle power to the AutoView 400 unit. (You do not have to power down your computers for this.) If the mouse remains inoperable, power down all attached computers, cycle power on the AutoView 400, then repower the computers. If the problem persists, contact Cybex Technical Support.

Verify the remote monitor capabilities are equal to or greater than the local monitor capabilities.

Plug and Play video is only supported on the local video port.

43

AutoView 400 Installer/User Guide

Symptom Action

Keyboard is inoperable on one computer channel

Keyboard is inoperable on all channels

If keyboard does not function on one channel, verify that the cables from the computer to the AutoView 400 are connected properly.

If you are operating in secure mode, verify your keyboard and mouse privileges.

Verify that the keyboard works properly connected directly to the computer. If the problem persists, contact

Cybex Technical Support.

If the keyboard does not work on any channel, try the

‘Reset PS/2 Mse/Kbd’ command from the OSD

Command Menu.

Try a different keyboard. If the keyboard still does not function, cycle the power on the AutoView 400 unit.

Cycle power on all attached computers and the

AutoView 400 unit and try again. If the problem persists, contact Cybex Technical Support.

Keyboard is inoperable after If you are operating in secure mode, verify your switching channels keyboard and mouse privileges. If the problem persists, call Cybex Technical Support.

Characters on screen do not match keyboard input

Try changing the keyboard scan set for that channel by using the keyboard command sequence <Kn>. (For more information, see the ‘Basic Operations’ chapter.)

Try changing the keyboard scan set for that channel by using the keyboard command sequence <Kn>. (For more information, see the ‘Basic Operations’ chapter.) If the problem persists, call Cybex Technical Support.

No keyboard, video or mouse Verify that the cable connecting the two units on expansion unit; base unit together is correctly connected on both ends. (For is functioning properly additional information, see the ‘Installation’ chapter.) If the problem persists, contact Cybex

Technical Support.

44

Appendices

Symptom Action

OSD menu does not “pop-up” Verify that you are pressing the Control key twice within one second. If the problem persists, contact

Cybex Technical Support.

Unable to change channels using OSD

Verify that the channel is powered. Check the address configured in OSD. If the computer is powered and the address is correct, call Cybex

Technical Support.

Call Technical Support.

Administrator password is forgotten

User password is forgotten Contact your system administrator.

General Keyboard/Video

Problems

If the building has 3-phase AC power, ensure that the computer, the AutoView 400 and the monitor are on the same phase. Best results are obtained when they are on the same circuit.

Use only Cybex supplied cable. Cybex warranties do not apply to damage resulting from user supplied cable.

Do not use a 2-wire extension cord in any Cybex product configuration.

Test AC outlets at computer, AutoView 400 and monitor for proper polarity and grounding.

Use only with grounded outlets at the computer,

AutoView 400 and monitor. When using a backup power supply (UPS), power the computer,

AutoView 400 and the monitor off the supply.

45

AutoView 400 Installer/User Guide

Symptom

Poor Video Quality

at Remote User

Action

Verify that the length of Category 5 cable between the AutoView 400 and Receiver is 500 ft or less. Make sure the video connectors at both ends are firmly seated. Make sure that the

Category 5 connectors are properly inserted. Make sure that the modular plugs on the Category 5 cable were properly crimped onto the cable.

46

Appendices

E: Problem Report

For the best possible service, please fill out this form completely. Have your completed Problem Report with you when you call, or fax it to Technical

Support directly.

Company Name:

Contact Name:

Phone Number: Fax Number:

Service Call Number (if one has been issued):

AutoView 400 Part #:

Name and Model of Monitor:

Serial #:

Name and Model of Keyboard:

Name and Model of Mouse:

Revision:

Version Information (Select from the OSD Command Menu):

List any equipment attached to the AutoView 400. (Include other Cybex products, additional peripherals, adaptors, etc.):

47

AutoView 400 Installer/User Guide

Problem Description: (Include all affected ports, exact nature of problem, troubleshooting steps taken, etc.)

D

E

F

G

B

C

H

Fill out the chart below, including every computer attached to your

AutoView 400 system.

Port

Computer

Manufacturer/

Model

BIOS

Manufacturer /

Revision

Operating

System

Graphics Card

Name/Model

Video

Resolution /

Scanrate

A

48

Warranty

Cybex Computer Products Corporation warrants to the original retail purchaser that this product is and will be free from defects in materials and workmanship for a period of 12 months from the date of purchase.

Additionally, all Cybex products carry an unconditional 30 day satisfaction guarantee. If, for any reason, you are dissatisfied with the performance of this product, you may return it to the point of purchase for a refund of the purchase price (excluding shipping charges). This guarantee does not apply to special order products, and may not be available through all resellers. During the warranty period, purchaser must promptly call Cybex for a Return Materials Authorization (RMA) number. Make sure that the RMA number appears on the packing slip, proof of purchase, AND ON THE OUTSIDE OF EACH

SHIPPING CARTON. Unauthorized returns or collect shipments will be refused.

Ship prepaid to: Cybex Computer Products Corporation

4991 Corporate Drive

Huntsville, AL 35805-6201 USA

Telephone: (256) 430-4000

The warranty is void under the following conditions:

1. If non-Cybex approved cabling is attached to the AutoView 400. Poorly constructed and miswired cabling can diminish video quality and damage equipment. Cybex manufactured cabling is built to high quality standards utilizing overall braided shield to comply with FCC emission standards, and each cable is individually tested under load.

2. If defect or malfunction was caused by abuse, mishandling, unauthorized repair, or use other than intended.

3. If unauthorized modifications were made to product.

4. If unreported damages occurred in any shipment of the product.

5. If damages were due to/caused by equipment or software not provided by Cybex.

6. If the AutoView 400 is used with non-grounded or incorrectly polarized AC power.

EXCEPT AS SPECIFICALLY PROVIDED ABOVE, CYBEX COMPUTER PRODUCTS CORPORA-

TION MAKES NO WARRANTIES EITHER EXPRESS OR IMPLIED AS TO ANY MATTER WHAT-

SOEVER, INCLUDING, WITHOUT LIMITATION, THE CONDITION OF THE PRODUCT, ITS

MERCHANTABILITY, OR ITS FITNESS FOR ANY PARTICULAR PURPOSE. EXCEPT AS EX-

PRESSLY PROVIDED ABOVE, CYBEX COMPUTER PRODUCTS CORPORATION SHALL NOT

BE LIABLE FOR LOSS OF PROFIT, LOSS OF BUSINESS, SPECIAL OR CONSEQUENTIAL

DAMAGES, OR OTHER FINANCIAL LOSS WHICH MAY BE CAUSED BY, DIRECTLY OR

INDIRECTLY, THE INADEQUACY OF THE PRODUCT FOR ANY PURPOSE OR USE THEREOF

OR BY ANY DEFECT OR DEFICIENCY THEREIN EVEN IF CYBEX COMPUTER PRODUCTS

CORPORATION OR AN AUTHORIZED CYBEX DEALER HAS BEEN ADVISED OF THE POSSI-

BILITY OF SUCH DAMAGES OR LOSSES.

AutoView 400 Installer/User Guide

Cybex Computer Products Corporation

4991 Corporate Drive

Huntsville, Alabama 35805-6201 • USA

Tel: 800 932 9239

Fax: 256 430 4031

E-Mail: [email protected]

Cybex Computer Products International Ltd.

Cybex House

Shannon Free Zone

Shannon, Co. Clare, Ireland

Tel: 00353 61 471 877

Fax: 00353 61 471 871

E-mail: [email protected]

Cybex Germany

Dachauerstrasse 44a

80335 Munchen

Germany

Tel:. 0049 89 599 0830

Fax: 0049 89 599 08350

E-mail: [email protected]

Cybex Asia Pacific

Singapore Representative Office

19-B Bukit Pasoh Road

Singapore 089833

Tel: 0065 223 9198

Fax: 0065 223 9155

E-mail: [email protected]

Cybex Canada

20 Mural Street, Unit#5

Richmond Hill

Ontario, L4B 1K3

Tel: 1 877 992 9239

Fax: 1 877 524 2985

E-mail: [email protected]

SWITCH

TM

®

Supported by

® Technology Corporation

274 Madison Avenue, New York, NY 10016

Tel: 212-679-0050 • Fax: 212-679-0040

590-129-001 Rev A.

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