Whirlpool WV1600 NFW Troubleshooting guide

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• Your new appliance is designed exclusively for
domestic use
For best use of your appliance, carefully read
the user handbook which contains a
description of the appliance and advice on
storing and preserving food.
Keep this handbook for future consultation.
1. After unpacking, make sure that the appliance
is undamaged and that the door closes
properly. Any damage must be reported to
your dealer within 24 hours after delivery of
the appliance.
2. Wait at least two hours before switching the
appliance on in order to ensure the refrigerant
circuit is fully efficient.
3. Installation of the appliance and electrical
connections must be carried out by a qualified
electrician, in accordance with the
manufacturer’s instructions and local safety
4. Clean the inside of the appliance before using it.
1. Packing
The packaging material is entirely recyclable,
and marked with the recycling symbol. Follow
local regulations for scrapping. Keep the
packaging materials (plastic bags, polystyrene
parts, etc.) out of reach of children, as they are
potentially dangerous.
2. Scrapping
The appliance is manufactured using recyclable
This appliance is marked according to the
European directive 2002/96/EC on Waste
Electrical and Electronic Equipment (WEEE).
By ensuring that this appliance is scrapped
suitably, you can help prevent potentially
damaging consequences for the environment
and health.
The symbol
on the appliance, or on the
accompanying documents, indicates that this
appliance should not be treated as domestic
waste but must be taken to a suitable collection
point for the recycling of electrical and
electronic equipment.
Before scrapping, make the appliance unusable
by cutting off the power cable and removing the
doors and shelves so that children cannot easily
climb inside the appliance.
Disposal must be carried out in accordance with
local environmental regulations for waste
disposal. Deliver the appliance immediately to
an authorized dump; do not leave it unattended
even for a few days, since it is potentially
dangerous for children. For further information
on the treatment, recovery and recycling of this
appliance, contact your competent local
authority, the collection service for household
waste or the shop where you purchased the
This appliance does not contain CFCs (the
refrigerant circuit contains R134a) or HFCs (the
refrigerant circuit contains R600a) (see the
rating plate inside the appliance).
Appliances with Isobutane (R600a):
isobutane is a naturally occurring, low
environmental impact gas. Caution is required,
however, because isobutane is flammable.
Therefore, ensure that the pipelines of the
refrigerant circuit do not get damaged.
Declaration of conformity
• This appliance is designed to store food and is
manufactured in conformity with European
Directive 90/128/EEC, 02/72/EEC and
Regulation (EC) No. 1935/2004
• This product has been designed, manufactured
and retailed in compliance with:
- the safety objectives of the Low Voltage
Directive 73/23/EEC;
- the protection requirements of the “EMC”
Directive 89/336/EEC,
amended by Directive 93/68/EEC.
• The electrical safety of the appliance can only
be guaranteed if the product is connected to
an approved earth connection.
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• Use the refrigerator compartment only for
storing fresh food and beverages and use the
freezer compartment only for storing frozen
food, freezing fresh food and making ice
• During installation, make sure the appliance
does not damage the power cable.
• Do not store glass containers with liquids in
the freezer since they may burst.
• Do not eat ice cubes or ice lollies immediately
after taking them out of the freezer since they
may cause cold burns.
• Before servicing or cleaning the appliance,
unplug it from the mains or disconnect the
electrical power supply.
• Make sure that the appliance is not near a heat
• Do not store or use petrol, gas or flammable
liquids in the vicinity of the appliance or other
electrical appliances. The fumes can create a
fire hazard or explosion.
• To ensure adequate ventilation, leave a space
on both sides and above the appliance and
follow the installation instructions.
• Keep the appliance ventilation openings free.
• All appliances equipped with an ice maker or
water dispenser must be connected to a
mains water supply that delivers potable
water only (with water pressure between 1.7
and 8.1 bar (25 and 117 PSI)). Ice makers and/
or water dispensers not directly connected to
a mains water supply must be filled with
potable water only.
• Install and level the appliance on a floor strong
enough to take its weight and in an area
suitable for its size and use.
• For the water connection, use the pipe
supplied with the new appliance and do not
use that of the previous appliance.
• The appliance must be handled and installed
by two or more persons.
• Place the appliance in a dry and wellventilated place. The appliance is set for
operation at specific ambient temperature
ranges, according to the climatic class
indicated on the data plate: The appliance may
not work properly if it is left for a long period
at a temperature above or below the
indicated range.
Climatic Class
Amb. T. (°C)
From 10 to 32
From 16 to 32
From 18 to 38
From 18 to 43
Amb. T. (°F)
From 50 to 90
From 61 to 90
From 64 to 100
From 64 to 110
• Be careful not to damage the floors when you
move the appliance (e.g. parquet flooring).
• Do not use mechanical, electric or chemical
means other than those recommended by the
Manufacturer to speed up the defrost
• Do not damage the refrigerator’s refrigerant
circuit pipes.
• Do not use or place electrical appliances
inside the compartments if they are not of the
type expressly authorised by the
• This appliance is not designed for use by
young children or the infirm without
• To avoid the risk of children being trapped
and therefore suffocating, do not allow them
to play or hide inside the appliance.
• Power cable modification or replacement
must only be carried out by qualified
• Do not use single/multiple adapters or
extension cables.
• It must be possible to disconnect the
appliance from the mains by unplugging it or
by means of a two-pole switch fitted upline of
the socket.
• Ensure that the voltage indicated on the
appliance data plate corresponds to the
domestic supply voltage
• Do not swallow the contents (non-toxic) of
the ice packs (if provided).
• The Manufacturer declines any liability if the
above recommendations and precautions are
not respected.
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The freezer can be used for storing already frozen food and
for freezing fresh food.
Switching on the freezer for the first time
• There is no need to set the freezer temperature on the
thermostat because the appliance is already factory set.
• Plug in the appliance.
• The alarm signal activates, indicating that the freezer has not yet
reached a sufficiently cold temperature for storage of foodstuffs.
• Only place food in the freezer once the alarm signal has
deactivated (for further details, see the enclosed product
Temperature Adjustment
For temperature adjustment, see the enclosed product sheet.
Ambient air temperature, the frequency of door opening and the
position of the appliance can affect the freezer internal
Take these factors into consideration when setting the thermostat
”6th Sense” function
The 6th Sense function, if present, is automatically activated in the
following cases:
Door opening
The function activates when door opening causes the internal
temperature to increase to a level that fails to guarantee safe
storage of food; it remains active until optimal storage conditions
have been restored.
Placing fresh food in the freezer
The function activates when fresh food is placed in the freezer and
remains active until optimal freezing conditions are reached so as
to ensure the best freezing quality with the lowest power
NOTE: Besides the quantity of food loaded into the freezer,
ambient temperature and the quantity of food already inside the
freezer affect the duration of the 6th sense function. Therefore
significant duration variations are quite normal.
The amount of fresh food (in kg) that can be frozen in 24
hours is indicated on the appliance data plate.
For optimum appliance performance, press the fast freeze button
(until the yellow LED lights up) 24 hours before placing fresh food
in the freezer.
After placing fresh food in the freezer, 24 hours on fast freeze
function is generally sufficient; After 24 hours, deactivate the fast
freeze function
In order to save energy, when freezing small amounts of food, the
fast freeze function can be deactivated after a few hours.
If the 6th Sense function is present, appliance operation is
controlled automatically and no operation is required (see chapter
“6th Sense” Function)
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Tips for freezing and storing fresh food.
• Before freezing, wrap and seal fresh food in:
aluminium foil, cling film, air and water-tight plastic bags,
polythene containers with lids or freezer containers suitable for
freezing fresh food.
• Food must be fresh, mature and of prime quality in order to
obtain high quality frozen food.
• Fresh vegetables and fruit should preferably be frozen as soon
as they are picked to maintain the full original nutritional value,
consistency, colour and flavour.
Some meat, especially game, should be hung before it is frozen.
• Always leave hot food to cool before placing in the freezer.
• Eat fully or partially defrosted foods immediately. Do not
refreeze unless the food is cooked after it has thawed. Once
cooked, the thawed food can be refrozen.
Freezing and storing fresh food
• Place foods to be frozen in the baskets.
• Place the ice packs (if supplied) in the space provided (on the last
grid) or above the food stored in the top compartment.
The table alongside shows the recommended maximum
storage time for frozen fresh foods.
Declared performance refers to appliance operation
without ice packs, with the exception of the rising time.
Classification of frozen foods
Put the frozen products into the freezer and classify them.
The storage date should be indicated on the packs, to allow use
within expiry dates.
Advice for storing frozen food
When purchasing frozen food products:
• Ensure that the packaging is not damaged (frozen food in
damaged packaging may have deteriorated). If the package is
swollen or has damp patches, it may not have been stored under
optimal conditions and defrosting may have already begun.
• When shopping, leave frozen food purchases until last and
transport the products in a thermally insulated cool bag.
• Once at home, place the frozen foods immediately in the
• If food has defrosted even partially, do not re-freeze it.
Consume within 24 hours.
• Avoid, or reduce temperature variations to the minimum.
Respect the best-before date on the package.
• Always observe the storage information on the package.
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Removing the baskets
• Pull the baskets out fully, then lift them up slightly in order to
Drawers (except the bottom drawer), runners and the white grid
(if provided) may be removed in order to obtain increased storage
space (Fig.1)
Ensure that the load does not exceed the limit (if present)
indicated on the side walls of the appliance.
Fig. 1
Use this compartment only for making ice cubes and storing ice
packs, as shown in Fig. 2 and 3 (if supplied).
Always observe the storage times given on frozen food
Making ice cubes
Fig. 2
• Fill the ice cube tray 2/3 full and place it in the special freezer
• Do not use sharp or pointed instruments to detach the tray if it
is stuck to the bottom of the freezer.
• Bend the ice tray slightly to remove the cubes.
The freezer door will not re-open easily immediately after closing
(except for models featuring a special valve).
Wait a few minutes before opening again in order to allow for
compensation of the vacuum created.
Fig. 3
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Before any cleaning or maintenance operation, unplug
the appliance from the mains or disconnect the
electrical power supply.
For electronic models, first press the on/off button and
then unplug the the appliance.
Defrost the freezer once or twice a year, or when the
formation of ice on the refrigeration grilles is excessive.
It is perfectly normal for ice to form on the grilles. The
amount of ice which forms and the rate at which it
accumulates will depends on room temperature and
humidity, and on the frequency with which the door is
If possible, defrost the freezer when it is nearly empty.
• Remove the food from the freezer, wrap in newspaper and
group together in a cool place or in a portable cooler.
• Leave the freezer door open to allow the frost to melt.
• Clean the interior of the freezer with a sponge and warm
water and/or neutral detergent. Do not use abrasive
• Rinse the interior and dry thoroughly.
• Put the food back into the freezer.
• Close the freezer door.
• Plug in the appliance once again.
• Switch on the freezer.
Note: for electronic models, first insert the power plug
into the mains socket and then press the on/off button
to switch on the appliance.
For the correct defrosting procedure, refer to the
Before any cleaning or maintenance operation, unplug
the appliance from the mains or disconnect the
electrical power supply.
For electronic models, first press the on/off button and
then unplug the the appliance.
Periodically clean the condenser at the rear of the appliance
with a vacuum cleaner or brush.
Periodically clean the inside of the compartment with a
sponge dampened in warm water and/or neutral detergent.
Rinse and dry with a soft cloth. Do not use abrasive products
Prolonged disuse
• Empty the freezer.
• Disconnect the freezer from the mains power supply.
• Defrost and clean.
Leave the door open to prevent formation of
unpleasant odours and to eliminate any dampness
Note: for electronic models, first insert the power plug
into the mains socket and then press the on/off button
to switch on the appliance.
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1. The appliance is not working.
•Is there a power failure?
•Is the main power switch on?
•Has the fuse blown?
•Is the thermostat setting correct?
•Was the appliance switched on correctly?
2. Excessive frost build-up.
•Has the defrost water drain been positioned
•Is the door shut properly?
3. The yellow, red and green leds do not
light up. Perform the checks for point
1, and then:
•Contact After-sales Service.
• The front edge of the appliance may be hot.
This prevents the formation of condensation
and is not a defect.
• Gurgling and hissing noises due to
expansion in the refrigerant circuit are
Before contacting the After-sales Service:
1. See if you can solve the problem yourself with
the help of the Troubleshooting guide.
2. Switch the appliance on again to see if the
problem has been solved. If it has not,
disconnect the appliance from the power
supply and wait for about an hour before
switching on again.
3. If the problem persists after this course of
action, contact After-sales Service.
•the nature of the fault,
•the model,
•the Service number (the number after the
word SERVICE on the rating plate on the
inside of the appliance),
•your full address,
•your telephone number and area code.
The direction of door opening can be changed.
If this operation is performed by After-sales
Service it is not covered by the warranty.
The door cannot be reversed on models with
front handle.
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• Install the freezer away from heat sources. Installation in a hot
environment, direct exposure to the sun or installation near
heat sources (heaters, radiators, cookers) will increase power
consumption and should therefore be avoided.
• If this is not possible, the following minimum distances must
be respected:
• 30 cm from coal or paraffin stoves;
• 3 cm from electric and/or gas stoves.
• Install the appliance in a dry, well-ventilated place.
• Clean the inside (see “How to defrost and clean the freezer”).
• Fit the accessories supplied (Fig. 1 and 2).
Electrical connection
• Electrical connections must be made in accordance
with local regulations.
• Voltage and power consumption are indicated on the rating
plate inside the appliance.
• Regulations require that the appliance is earthed.
The Manufacturer declines all liabilities for injury to
persons or animals or damage to property resulting
from failure to observe these regulations.
• If the plug and socket are not of the same type, have the
socket replaced by a qualified electrician.
• Do not use extension leads or adapters.
Fig. 1
Fig. 2
Disconnecting the appliance
Electrical disconnection must be possible either by unplugging
the appliance or by means of a double-pole switch located upline
from the socket.
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1) For Great Britain only
Warning - this appliance must be earthed
Fuse replacement
If the mains lead of this appliance is fitted with a BS 1363A
13amp fused plug, to change a fuse in this type of plug use an
A.S.T.A. approved fuse to BS 1362 type and proceed as follows:
1. Remove the fuse cover (A) and fuse (B).
2. Fit replacement 13A fuse into fuse cover.
3. Refit both into plug.
The fuse cover must be refitted when changing a fuse and if the
fuse cover is lost the plug must not be used until a correct
replacement is fitted.
Correct replacement are identified by the colour insert or the
colour embossed in words on the base of the plug.
Replacement fuse covers are available from your local electrical
2) For the Republic of Ireland only
The information given in respect of Great Britain will frequently
apply, but a third type of plug and socket is also used, the
2-pin, side earth type.
3) Socket outlet / plug (valid for both countries)
If the fitted plug is not suitable for your socket outlet, please
contact Whirlpool Service for further instruction. Please do not
attempt to change plug yourself. This procedure needs to be
carried out by a qualified Whirlpool technician in compliance
with the manufactures instructions and current standard safety