Mitsubishi CP9810DW Instruction manual

DIGITAL COLOR PRINTER
MODEL
CP9810DW
OPERATION MANUAL
THIS OPERATION MANUAL IS IMPORTANT
TO YOU.
PLEASE READ IT BEFORE USING YOUR
DIGITAL COLOR PRINTER.
Hereby, Mitsubishi Electric Corporation, declares that this digital color printer is in
compliance with the essential requirements and other relevant provisions of Directive
1999/5/EC.
INFORMATION
This Class A digital apparatus complies with Canadian ICES-003.
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS APPLIANCE TO RAIN
OR MOISTURE.
Use the included AC power cord so as not to interfere with radio and television reception.
If you use other cables, it may cause interference with radio and television reception.
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION : TO REDUCE THE RISK OF ELECTRIC
SHOCK, DO NOT REMOVE COVER (OR BACK)
NO USER-SERVICEABLE PARTS INSIDE
REFER SERVICING TO QUALIFIED SERVICE
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended
to alert the user to the presence of uninsulated “dangerous voltage” within the
product’s enclosure that may be of sufficient magnitude to constitute the risk of
electric shock.
OTHERS
The exclamation point within an equilateral triangle is intended to alert the user to
the presence of important operating and maintenance (servicing) instructions in the
literature accompanying the appliance.
TROUBLESHOOTING
PERSONNEL.
CONNECTIONS PREPARATION
CAUTION
FEATURES
WARNING:
PRECAUTIONS
WARNING :
The “Caution, hot surface” symbol indicates that the marked item may be hot and
should not be touched.
The “ON/OFF” symbol indicates connection to or disconnection from the mains,
at least for mains switches.
The “Alternating current” symbol indicates that the equipment is suitable for
alternating current only.
CONTENTS
The “Electro Static Discharge (ESD) warning” symbol indicates that trouble
(including equipment malfunction) due to static electricity may occur in certain
conditions.
CAUTION:
Changes or modifications not expressly approved by the party responsible for compliance could void
the user’s authority to operate the equipment.
WARNING:
In the USA or Canada, use the AC power cord according to the recommendations as
below, in order to comply with UL60950-1 and CAN/CSA C22.2 No. 60950-1-03.
Connect to the 120 V receptacle of the room or the host equipment.
The AC power cord should be UL or CSA approved and consist of type SVT, size 16
or 18AWG, length 2 m or shorter cord with IEC60320-1/C13 type, 125 V 10 A or
higher rating connector and NEMA 5-15 type, 125 V 10 A or higher rating plug.
Use the AC power cord as specified above, so as not to interfere with radio and
television reception.
If you use other cables, it may cause interference with radio and television reception.
WARNING:
The socket outlet shall be installed near the equipment and shall be easily accessible.
Your MITSUBISHI ELECTRIC product is designed and manufactured with high quality materials and
components which can be recycled and/or reused.
This symbol means that electrical and electronic equipment, batteries and accumulators, at their end-of-life,
should be disposed of separately from your household waste.
If a chemical symbol is printed beneath the symbol shown above, this chemical symbol means that the battery
or accumulator contains a heavy metal at a certain concentration. This will be indicated as follows:
Hg: mercury (0,0005%), Cd: cadmium (0,002%), Pb: lead (0,004%)
In the European Union there are separate collection systems for used electrical and electronic products,
batteries and accumulators.
Please, dispose of this equipment, batteries and accumulators correctly at your local community waste
collection/recycling centre.
Please, help us to conserve the environment we live in!
CONTENTS
Note: This symbol mark is for EU countries only.
This symbol mark is according to the directive 2002/96/EC Article 10 Information for users and Annex IV, and/
or to the directive 2006/66/EC Article 20 Information for end-users and Annex II.
OTHERS
WARNING:
TROUBLESHOOTING
In Europe, use the AC power cord according to the recommendations as below, in
order to comply with EN60950-1.
Connect to the 230 V receptacle of the room or the host equipment.
The AC power cord should be VDE approved and consist of core size 1 mm2 or
bigger, length 2 m or shorter cord with IEC60320-1/C13 type, 250 V 10 A or higher
rating connector and CEE(7)VII type, 250 V 10 A or higher rating plug.
Use the AC power cord as specified above, so as not to interfere with radio and
television reception.
If you use other cables, it may cause interference with radio and television reception.
CONNECTIONS PREPARATION
Operation is subject to the following two conditions;
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired
operation of the device.
FEATURES
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his or her own expense.
PRECAUTIONS
NOTE:
CONTENTS
PRECAUTIONS
CONTENTS
1
2-4
5
6
7-8
FEATURES
Contents ................................................................................................
Safety precautions ................................................................................
Special features ....................................................................................
Unpacking .............................................................................................
Features and functions .........................................................................
Front panel ............................................................................................. 7
Side and rear panel ................................................................................ 8
Connections .......................................................................................... 9-10
Connection with USB data signal equipment ......................................... 9
Setting of DIP switches .......................................................................... 10
CONNECTIONS PREPARATION
Before operation .................................................................................... 11-17
Installation of print paper ........................................................................ 11-12
Positioning of adjustable paper guide .................................................... 13
Installation of ink ribbon ......................................................................... 14-15
Handling of paper / ink ribbon set .......................................................... 16
Installation of printer driver ..................................................................... 17
Error messages and countermeasures ................................................. 18-20
Indications on the front panel and countermeasures ............................. 18
Overcoming paper jams ......................................................................... 19
Before calling for service ........................................................................ 20
Instructions for transportation ................................................................ 20
Cleaning ................................................................................................ 21-22
Specifications ........................................................................................ 23
TROUBLESHOOTING
OTHERS
CONTENTS
1
SAFETY PRECAUTIONS
In the interest of safety, please observe the following precautions:
PRECAUTIONS
POWER REQUIREMENT
This Digital Color Printer is designed to operate on 120 V AC 50/60 Hz in the U.S.A. and Canada, and 220 V - 240 V AC
50/60 Hz in Europe. Never connect to any outlet or power supply having a different voltage or frequency.
WARNING : THIS APPARATUS MUST BE EARTHED.
PROTECTIVE MEASURES
FEATURES
IF ABNORMALITIES ARISE, .....
Use of the unit during emission of smoke or abnormal sounds (without adopting countermeasures) is dangerous. In such a
case, unplug the power cord from the source outlet immediately, and request maintenance service from the sales dealer.
NEVER INSERT ANY OBJECT INTO THE UNIT
CONNECTIONS PREPARATION
Foreign objects of any kind inserted into this unit constitute a safety hazard and can cause extensive damage.
DO NOT PLACE ANYTHING ON THE DIGITAL COLOR PRINTER
Heavy objects placed on the Digital Color Printer can cause damage or obstruct proper ventilation.
PROTECT THE POWER CORD
Damage to the power cord may cause fire or shock hazard. When unplugging, hold by the plug only and remove carefully.
DO NOT PLACE WATER CONTAINERS ON THE UNIT
Do not place flower vases, and other water-holding containers on the device. If, for some reason, water seeps to the inside of
the unit, unplug the power cord from the source outlet, and contact the sales dealer. If used without corrective measures, the
unit may be damaged.
“In the interest of safety, avoid handling of liquids near the unit.”
DO NOT REMOVE THE CABINET
TROUBLESHOOTING
Touching internal parts is dangerous, besides, it may lead to malfunction. Contact the sales dealer to carry out internal checks
and adjustments. Before opening the cover for eliminating a jammed paper, etc., be sure to disconnect the power cord plug.
UNPLUG THE POWER CORD DURING A LONG ABSENCE
Turn off the main power switch and unplug the power cord during a long absence.
WHEN TRANSPORTING THE UNIT
OTHERS
When transporting the unit, remove the ink ribbon and print paper from the unit. See “INSTRUCTIONS FOR
TRANSPORTATION” on page 20.
BE CAREFUL AROUND PRINT PAPER EXIT SLOT
Don’t insert your hand or any material into the paper exit slot during printing.
Do not touch the cutter blade inside the paper exit slot.
Otherwise, your finger will be injured.
Do not touch the thermal head (located inside the unit).
They are heated to high temperature and may cause burns or injury when touched.
Also, malfunction caused by static electricity may occur.
WHEN PLACING THE PRINT PAPER, REMOVE ONE FLANGE AND KEEP THE PRINT PAPER UPRIGHT ON ITS
SIDE WITH NO FLANGE
When you put the print paper sideways on a table, etc., it may roll and fall. This may cause injury.
CONNECTION CABLES
Use the provided power cord.
2
CONTENTS
DO NOT TOUCH THE THERMAL HEAD
SAFETY PRECAUTIONS
REMOVE THE PAPER STRIP BIN WHEN OPENING OR CLOSING THE DOOR
PRECAUTIONS
When you open or close the door with the paper strip bin installed, the bin may be removed and fall. This may cause injury or
damage.
INSTALLATION LOCATIONS
MAINTAIN GOOD VENTILATION
FEATURES
Ventilation slots and holes are provided on the rear and both sides of this unit. Place the unit on a hard and level surface and
keep a space between the unit and the walls to ensure proper ventilation. When putting the unit on the system rack, take a
space between the unit and the back and sides of the rack.
SUITABLE LOCATIONS
Avoid shaky places or hot-springs areas where hydrogen sulfide and acidic ions are likely to be generated.
AVOID PLACES WITH HIGH HUMIDITY AND DUST
AVOID PLACES LIKELY TO BE EXTREMELY HOT
Places exposed to direct sunlight, or near heating appliances can attain extremely high temperatures, which may deform the
cabinet, or can become a prime cause of damage.
PLACES THE UNIT ON A HORIZONTAL LEVEL
The unit is likely to be affected if it is placed in slanted conditions or in an unstable places.
PROTECT AGAINST DEW FORMATION
In extremely cold regions, if the unit is moved quickly from an extremely cold place to warmer one, dew is likely to be formed. If
dew is formed, printing is not possible.
OPERATING AMBIENT TEMPERATURE RANGE
FOR LONG OPERATING LIFE
TROUBLESHOOTING
The operating ambient temperature range is 5°C - 40°C (41°F - 104°F) and the humidity of 30% - 80% RH. When using the unit
on the system rack, be sure to keep this ambient temperature inside the rack.
When the printer is used in a low temperature, it may take some time to start printing.
CONNECTIONS PREPARATION
Do not place the unit at a high humidity and dusty locations. They can cause extensive damage to this unit. Avoid places where
the unit is likely to be exposed to oily fumes and vapors.
UNSUITABLE MATERIALS FOR THE DIGITAL COLOR PRINTER
CARE OF THE CABINET
Unplug and clean with a soft cloth slightly moistened with a mild soap and water solution. Allow to dry completely before
operating. Never use petroleum base solutions or abrasive cleaners.
OTHERS
Coat flaking and deformation are likely to occur if the unit is wiped with chemical dusters, benzine, thinner or any other solvent, if
rubber or PVC items are left in contact with the unit for extended duration, or if the unit is sprayed with insecticide.
HEAD ABRASION
CONNECTING DEVICES
Read thoroughly “Operating Precautions” of the instruction booklets for the devices connected with the Digital Color Printer. The
power cord must be disconnected after printing is over.
CAUTION ON RELOCATING
When transporting this unit, make sure it is not likely to be subjected to impacts. They can be a prime cause for damage.
Further, make sure to disconnect the power cord from the power outlet, and the cables from the connected devices.
3
CONTENTS
The thermal head, like the video head, wears out. When it is abraded, it becomes hard to print out fine details of the picture. In
such a case, it is necessary to replace the thermal head. Consult with the sales dealer for replacing the head.
SAFETY PRECAUTIONS
Do not pull out nor touch the print paper until printing is completed. It may degrade the print quality or cause an error.
•
Dust or other foreign matter adhering to the print paper or the ink cassette, or deformation resulting from exposure to
extremely low or high temperatures could cause loss of color, uneven color or lines, or wrinkles in the print images.
•
During printing on 13x18 (5x7”), 15x20 (6x8”) or 15x23 (6x9”) size paper, the printer may stop printing temporarily for cooling
down. (The COOLING indicator blinks.) Please wait for the printer to resume printing after its completion of cooling.
Do not touch the print paper.
•
During printing, the printer may stop printing temporarily for cooling down. (The COOLING indicator blinks.) Please wait for
the printer to resume printing after its completion of cooling.
•
Each time printing on 13x18 (5x7”)-size or 15x23 (6x9”)-size paper is completed, remove the prints. If the prints are not
removed, a paper jam may occur.
FEATURES
•
PRECAUTIONS
OTHER CAUTIONS
CONNECTIONS PREPARATION
NOTE:
YOUR UNDERSTANDING IS REQUESTED FOR THE LOSS OF IMAGES IN MEMORY DUE TO THE SUDDEN
OCCURRENCE OF A MALFUNCTION.
TROUBLESHOOTING
OTHERS
CONTENTS
4
SPECIAL FEATURES
PRECAUTIONS
SPECIAL FEATURES
5 PRINT SIZES ARE AVAILABLE DEPENDING ON THE PURPOSE
5 printing sizes, 9x13 (3.5x5”) (max. 89 x 127 mm), 10x15 (4x6”) (max. 102 x 152 mm), 13x18 (5x7”) (max. 127 x 178 mm),
15x20 (6x8”) (max. 152 x 203 mm) and 15x23 (6x9”) (max. 152 x 229 mm), are selectable.
300 DPI HIGH RESOLUTION
CP9810DW has a high resolution of 300 dpi for precise illustrations and sharp photographic images.
FEATURES
LARGE CAPACITY PRINTING
Maximum of 680 prints per roll for 9x13 (3.5x5”) is offered. Large economical print capacity per roll reduces frequency of
exchanging paper and ink ribbon.
THREE PRINTING MODES ARE AVAILABLE.
HIGH QUALITY PRINTING
CP9810DW is a dye sublimation thermal transfer color printer, which produces superior high quality images. It also produces a
continuous tone at 256 gradient for each of Y, M, and C and 16.7 million colors.
HIGH SPEED PRINTING
Normal printing speed is approx. 8 seconds (in 9x13 (3.5x5”) Fine mode print). Use of roll paper shortens the time for installing
and removing.
ADDITIONAL FEATURES COMPATIBLE WITH A VARIETY OF INTERFACES AND SYSTEMS
Input and output of control signals using the Hi-Speed USB (Ver. 2.0) interface.
CONNECTIONS PREPARATION
The super fine mode (high quality), fine mode (high speed), and matte printing mode can be used selectively depending on the
purpose.
TROUBLESHOOTING
OTHERS
CONTENTS
5
UNPACKING
UNPACKING
PRECAUTIONS
Take the printer out of the box by the following procedures. Make sure to check the accessories.
1 Open the top of the box.
FEATURES
2 Remove the accessories together with the cushion.
Remove the protective cardboard and then take the accessories out of the cushion.
CONNECTIONS PREPARATION
3 Hold the handle and the upper front part of the printer and pull the
printer up carefully to take it out of the box.
Hold the parts indicated by the arrows and pull the printer straight up.
NOTE
This printer is about 21 kg in weight. Handle it with care.
4 Unwrap the packing.
Keep the cushions for transporting the printer again.
When moving this printer, hold the upper front part and the handle on the rear side.
Remove the protective materials for transportation such as protective sheet.
TROUBLESHOOTING
Handle
5 Take the other accessories out of the lower cushion.
OTHERS
2 CONTENTS
The accessories are contained in the upper cushions. Check the contents.
CD-ROM
Label for
installation
Label for
transportation
Paper
catcher
CONTENTS
Quick setup
guide
Power cords
Paper flanges
Spacers
Ink cassette
Make sure to remove
the protective materials
from the ink cassette
and paper flanges.
Paper strip bin
These are contained in the printer.
6
FEATURES AND FUNCTIONS
5
6
8
7
9
PRECAUTIONS
FRONT PANEL
10
PAPER STRIP BIN
Hook the paper strip bin by its latches.
4
11
3
A
B
FEATURES
12
2
1
1
To attach: A -> B
To remove: B -> A
14
14
1 PAPER STRIP BIN
A COOLING INDICATOR ( )
Holds the paper chips generated by margin cut. To prevent
When the unit is overheated, this indicator blinks. See
jamming the chips at the print outlet, throw away the chips
frequently.
page 18.
NOTE
Remove the bin before opening the door. If the door is
opened with this bin attached, the printer or this bin may
be damaged.
2 PRINT OUTLET
Press this button for more than 1 second during printing to
cancel continuous printing. After the ongoing printing at
the time this button is pressed is completed, the printing
process is canceled.
C FEED & CUT BUTTON (
The printed paper comes out here.
When you keep pressing this button for more than 1
second, the print paper is fed and cut.
)
When you press this button while the power is on, the door
will open in about five seconds.
4 DOOR
Open this door when installing print paper or ink ribbon.
Press the DOOR OPEN button 3 to open the door.
When the power is turned on, the indicator illuminates.
D PAPER CATCHER
You may stack the prints on this paper catcher. See the
next page for the installation of this paper catcher. When
using the print paper of 13x18(5x7”), 15x20(6x8”) or
15x23(6x9”), do not install the paper catcher.
NOTE
When you use 9x13 (3.5x5”)-size or 10x15 (4x6”)-size
paper, you may stack about 10 prints on this paper catcher.
It is recommended to remove the prints stacked on the
6ALARM INDICATOR ( )
This indicator illuminates or blinks when a paper jam occurs
or the door is open. See page 18.
)
paper catcher frequently. If the prints are not removed
frequently, a paper jam may cause.
These feet can be removed. See the next page for removal
occurs, this indicator illuminates or blinks. See page 18.
of the feet.
This indicator blinks during data transfer. It illuminates
during printing.
9 READY INDICATOR ( )
NOTE
When this printer is turned on, the indicators start
illuminating in sequence. The printer is ready for use when
the POWER and READY buttons are lit.
This indicator illuminates when this unit is ready to accept
the data. It also illuminates during data transfer. It blinks
during print canceling procedure.
7
CONTENTS
E FEET
When an error concerning the ink ribbon or print paper
8DATA INDICATOR ( )
OTHERS
5 POWER INDICATOR ( )
7PAPER/INK RIBBON INDICATOR (
)
TROUBLESHOOTING
3 DOOR OPEN BUTTON (
B CANCEL BUTTON ( )
CONNECTIONS PREPARATION
13
FEATURES AND FUNCTIONS
1
PRECAUTIONS
SIDE AND REAR PANEL
3
3
2
FEATURES
4
5
1 USB TERMINAL
(REAR)
3 HANDLE FOR TRANSPORTING
Use to connect the USB cable.
When transporting this unit, hold this handle and the upper
See page 9.
front part of this unit.
2 DIP SWITCHES
4 POWER SOCKET (AC LINE)
Use to set various functions of this unit. See page 10.
Use to connect the provided power cord. Insert the cord
firmly.
5 POWER SWITCH
Use to switch the power ON and OFF.
INSTALLATION
1. Remove the paper strip bin.
2. Place the printer sideways as shown in the figure.
NOTE
Be careful not to get your fingers pinched.
3. Loosen 4 screws to remove the feet.
4. Raise the printer.
Keep the removed screws and feet.
Place the printer on a stable table.
Make sure that the bottom of the door does not touch
the table when opened and that the printer does not fall
from the table.
TROUBLESHOOTING
REMOVING THE FEET
OTHERS
foot
screw
Place the printer so that the door
does not touch the corner of the
table.
CONTENTS
INSTALLING THE PAPER CATCHER
Hook the paper catcher by its latches. When using the print paper of 13x18(5x7”), 15x20(6x8”) or 15x23(6x9”), do not
install the paper catcher.
A.
Holes for 9 x 13 size paper
(Paper width: 127 mm)
B.
CONNECTIONS PREPARATION
(LEFT SIDE)
C.
Holes for 10 x 15 size paper
(Paper width: 152 mm)
8
CONNECTIONS
PRECAUTIONS
CONNECTION WITH USB DATA SIGNAL EQUIPMENT
2 CONNECTING TO PERSONAL COMPUTER (EXAMPLE)
Connect this unit to a personal computer as shown below.
FEATURES
To USB port
Personal computer
CONNECTIONS PREPARATION
To USB port
Digital color printer
NOTE
A USB cable is not supplied with this unit. Use the USB 2.0 certified cable of 2 m or less in length.
TROUBLESHOOTING
OTHERS
CONTENTS
9
CONNECTIONS
2 SETTING DIP SWITCHES
OFF
ON
FEATURES
12345678
All the switches are set to OFF at the time of shipment from the factory.
Turn off the power before changing the DIP switch settings.
PRECAUTIONS
SETTING OF DIP SWITCHES
CONNECTIONS PREPARATION
Switch No. Setting Function
1
OFF
Auto feed & cut mode
When the door is closed after the print paper is installed with this unit powered on,
this unit automatically carries out paper feed & cut operation.
ON
Manual feed & cut mode
2
OFF
Set this switch to OFF.
ON
3
OFF
Set this switch to OFF.
ON
4
OFF
Set this switch to OFF.
ON
5
OFF
Set this switch to OFF.
ON
6
OFF
Set this switch to OFF.
ON
7
OFF
Set this switch to OFF.
ON
8
OFF
Set this switch to OFF.
ON
TROUBLESHOOTING
OTHERS
CONTENTS
10
BEFORE OPERATION
Before printing,
PRECAUTIONS
1 Install the print paper to this unit. (See below.)
2 Position the adjustable paper guides. (See page 13.)
3 Install the ink ribbon to this unit. (See page 14-15.)
INSTALLATION OF PRINT PAPER
FEATURES
Paper
flange
Spacers
2 For the usage of the spacers, see the Quick Setup Guide.
Remove the cushions put between the paper flange and spacer when
using the spacers.
Spacer
CONNECTIONS PREPARATION
Latch
How to attach the spacers
1. Attach the spacer with the paper flange’s stoppers retracted.
2. Turn the spacer until the latches are locked.
When you remove the spacers from the paper flanges, follow the
above procedure in reverse.
1 Attach the supplied paper flanges to both sides of the print paper.
When you pinch the latches on the paper flange, the stoppers retract into the shaft.
TROUBLESHOOTING
Attach the flanges to the print paper with the stoppers retracted.
Make sure that the flanges are attached to the print paper securely, and release the
latches.
NOTE
Take care not to pinch your fingers.
•
•
Do not remove the sticker on the print paper yet.
Do not slacken the paper. Any slack in the print paper may degrade the print quality.
OTHERS
•
Sticker
•
CAUTION
When placing the print paper, remove one flange and keep the print paper upright
on its side with no flange.
•
When you put the print paper sideways, it may roll and fall. This may cause injury.
CONTENTS
INCORRECT
CORRECT
NOTE
•
Do not touch the thermal head.
Fingerprints or dust on the thermal head will degrade the print quality.
•
Fingerprints or dust on the paper’s surface may degrade print quality and cause
paper jams.
11
BEFORE OPERATION
2 Press the POWER switch on the rear panel to turn on the power.
FEATURES
3 After the mechanical initialization is completed, press the DOOR
OPEN button to open the door.
Take the ink cassette in the printer out.
CONNECTIONS PREPARATION
4 Install the print paper into the unit.
Make sure to install the print paper firmly.
NOTE
Install the print paper into the unit slowly. If it is dropped along the ditches, the unit or
accessories may be damaged.
•
Thermal head (inside)
TROUBLESHOOTING
•
CAUTION
Do not touch the thermal head right after
printing because it is extremely hot.
Otherwise you may get burned or injured.
Direction of paper
insertion
Remove the sticker before inserting the print paper between rollers. Make sure to
Print paper
OTHERS
NOTE
Note that the thermal head is quite
sensitive to static electricity. When you
touch the thermal head while carrying
static electricity on your body, the thermal
head may be damaged.
5 Remove the sticker, insert the print paper between the rollers as
shown right, and feed the print paper until it reaches the black
cover.
•
PRECAUTIONS
POWER switch
Roller
insert the paper straight.
•
•
•
NOTE
Keep the roller clean. Dirt on the roller may degrade the print quality.
CONTENTS
•
NOTE
When taking the print paper out, pull it up toward you.
Make sure to turn on the power before replacing the print paper.
Make sure to eliminate any slack from the print paper. If you carry out the following
steps without eliminating the slack, the print paper may be damaged.
Black cover
12
BEFORE OPERATION
Adjust the paper guides according to the size of print paper to be used.
For 10x15(4x6”), 15x20(6x8”) or
15x23(6x9”) size paper (6”-width)
Adjustable paper guides
FEATURES
For 9x13(3x5”) or 13x18(5x7”) size
paper (5”-width)
PRECAUTIONS
POSITIONING OF ADJUSTABLE PAPER GUIDE
Fixed rollers
2 HOW TO SHIFT THE ADJUSTABLE PAPER GUIDES
CONNECTIONS PREPARATION
1 Push both the adjustable paper guides with both hands until they
touch the fixed rollers respectively.
2 Turn each paper guide in the direction of the arrows until they stop.
For 9x13(3x5”) or 13x18(5x7”) size
paper (5”-width)
For 10x15(4x6”), 15x20(6x8”) or
15x23(6x9”) size paper (6”-width)
•
TROUBLESHOOTING
3 When you release the paper guides, they are fixed to the appropriate
width depending on the size of the paper to be used.
NOTE
Make sure to adjust the adjustable paper guides according to the size of print paper
to be used. When they are not positioned properly, a malfunction such as paper jam
and misaligned printing position may occur.
OTHERS
CONTENTS
13
BEFORE OPERATION
PRECAUTIONS
INSTALLATION OF INK RIBBON
2 INSTALLING THE INK RIBBON
•
the ink ribbon results in poor print quality.
Make sure that the shafts of the ink ribbon fit into the ink cassette firmly.
•
NOTE
Make sure to use the black ink cassette supplied with the printer. The ink cassettes
FEATURES
After installing the print paper, install the ink cassette into this unit.
Before installing the ink cassette into this unit, load the ink ribbon in the ink cassette.
NOTE
• Place the ink cassette on a flat surface, when loading the ink ribbon.
• Select a place that is free of dust when loading the ink ribbon. Dust or dirt settling on
CONNECTIONS PREPARATION
for the CP9000, CP9500 and CP9550 series cannot be used.
1 Load the ink ribbon in the ink cassette as shown below.
•
Make sure to load it in the correct position.
First, tilt the ink ribbon and insert the gear 1 in the ditch 1 of the ink cassette, and
then push the gear 2 into the ditch 2 by rotating the ink ribbon.
Similarly, insert the gear 3 in the ditch 3 and then push the gear 4 into the ditch
4.
4
4
3
Ditch
2
3
4
1
2
3
Handle
1
2
1
Gear (ivory)
TROUBLESHOOTING
Ink ribbon
Ink cassette
Make sure to set the ink ribbon roller to the ditches firmly.
OTHERS
Turn the ivory gear to eliminate any slack.
2 INSTALLING THE INK CASSETTE
1 Place the ink cassette containing the ink ribbon in the position as
shown right.
Place the ink cassette on the print paper with the shaft (thicker one) around which the
CONTENTS
ink ribbon is wound located to the front. Align the arrows marked on the sides of ink
cassette with those on the unit.
Place the rear of the ink cassette along the guides that are provided inside the unit.
Guides
Arrows
14
BEFORE OPERATION
2 Push the ink cassette toward the back of the unit.
Thermal head (inside)
PRECAUTIONS
Hold the handle of the ink cassette and push it straight toward the back of the unit.
Then raise it until you hear a click to secure it in the ink cassette holder.
NOTE
If the ink ribbon is used up, repeat the steps 1 to 2 to replace the print paper and the
ink ribbon.
FEATURES
CONNECTIONS PREPARATION
3 Push the center of the door to close.
The print paper setting is initialized two seconds after you close the door.
When the auto feed & cut mode has been selected, the FEED & CUT procedure is
repeated three times after you close the door. When the print paper with the post card
printing on its reverse side is installed, the FEED & CUT procedure is repeated five
times.
NOTE
When closing the door, push it until a click is heard.
If the PAPER/INK RIBBON indicator illuminates when the door is closed, the print
TROUBLESHOOTING
•
•
paper may have not been installed correctly.
In this case, open the door to make sure that the print paper has been installed
•
correctly. Then close the door again.
On the auto feed & cut mode, when the print paper is installed more than three
times, the print paper may be used up earlier than the ink ribbon.
CANCEL
OTHERS
2 When the manual & cut mode has been selected
FEED&CUT
When the manual feed & cut mode has been selected, hold down the FEED & CUT
button for 1 second or longer. Repeat the manual feed & cut three times. When the
print paper with the post card printing on its reverse side is installed, repeat this procedure
five times.
CONTENTS
For how to select the auto feed & cut mode, see "Setting of DIP switches" (on page 10).
Installation of the print paper and the ink ribbon is completed.
•
NOTE
Make sure to replace the print paper and the ink ribbon at the same time.
•
•
When replacing them, throw away the paper chips in the paper strip bin.
Whenever you replace the print paper and the ink ribbon, clean the thermal head
and the roller. For the cleaning procedures, see “CLEANING” (on pages 21 and
22).
15
BEFORE OPERATION
PRECAUTIONS
HANDLING OF PAPER / INK RIBBON SET
2 BEFORE PRINTING
•
Fingerprints or dust on the paper’s printing surface may degrade the print quality and
cause paper jams. When the manual feed & cut mode has been selected, repeat the
FEATURES
FEED & CUT procedure three times after replacing the print paper. When the print paper
with the post card printing on its reverse side is installed, repeat five times. If you omit
cutting the print paper by the FEED & CUT procedure, first two or three prints may not be
printed partly because of finger oil or dirt.
•
quality. Leave the print paper in the room to stabilize its temperature before use.
If you repeat the FEED & CUT procedure more than the designated number of times while
CONNECTIONS PREPARATION
•
When the print paper or ink ribbon is abruptly transferred from a cool place to a hot place,
vapor or dew is generated on the surface, which causes paper jams or degraded print
installing the print paper, the indicated number of prints may not be made. In addition, if
you replace the print paper before it is used up, the indicated number of prints may not be
made.
2 AFTER PRINTING
•
If the paper absorbs nonvolatile organic solvents (alcohol, ester, ketone, etc.) the print may
•
be discolored.
Discoloration of prints is accelerated if the print paper comes into contact with soft vinyl
•
chloride such as transparent tape.
Avoid storing prints in direct sunlight or places with high humidity.
TROUBLESHOOTING
2 STORAGE OF PAPER / INK RIBBON SET
•
Do not store the print paper and ink ribbon in the container made of soft polyvinyl chloride.
They may be discolored because of chemical reaction.
•
Store the print paper and ink ribbon out of direct sunlight and away from heating appliances
in a cool, dark place where the temperature is 5˚C to 30˚C and the humidity is 20% to 60%
OTHERS
RH.
CONTENTS
16
BEFORE OPERATION
PRECAUTIONS
INSTALLATION OF PRINTER DRIVER
2 The printer driver is required to print the data from the personal computer connected with this
unit.
The printer driver for Windows® is supplied with this unit.
Required operating system
CPD9810X
Applies for Microsoft® Windows® 2000 or Windows® XP
operation system
CPD9810V
Applies for Windows Vista® operation system
FEATURES
2
Product name
Refer to the PRINTER DRIVER GUIDE in the CD-ROM for installing the printer driver.
CONNECTIONS PREPARATION
Microsoft, Windows, Windows 2000, Windows XP and Windows Vista are the registered
trademarks of Microsoft Corporation in the U.S.A. and other countries.
TROUBLESHOOTING
OTHERS
CONTENTS
17
ERROR MESSAGES AND COUNTERMEASURES
2 If, for some reason, printing is not possible or an error occurs during printing, the indicators on the front panel will
illuminate or blink. In this case, follow the procedure described below.
In case of an error during printing, unless you turn off the unit, the unit resumes printing automatically when the error is
corrected.
: Steady on
PAPER/
INK RIBBON
DATA
READY
: Blinking
: Depends on the previous condition
Causes and Countermeasures
COOLING
Page
7
19
The power is turned off during printing process.
• Turn on the power and carry out the paper feed & cut.
---
The temperature of the thermal head is too high.
• Wait until the indication goes off. * Note
7
The ink ribbon is not loaded.
The ink ribbon is used up.
The ink ribbon which is not available to this printer is
installed.
• Replace the ink ribbon with a new one.
11-12
11-15
OTHERS
Other errors
14-15
TROUBLESHOOTING
The print paper is not installed.
The print paper is used up.
• Install new print paper.
The actual combination of ink ribbon and print paper is
inconsistent with the setting made by the personal
computer.
• Set the personal computer according to the actual
combination of ink ribbon and print paper.
Turn off the printer, then adjust the setting of the
personal computer to the actual combinatin of ink
ribbon and print paper.
CONNECTIONS PREPARATION
The door is open.
• Close the door.
A paper jam occurs.
• Refer to “Overcoming paper jams.”
FEATURES
ALARM
: Off
20
If an error occurs while the continuous printing through the PC is ongoing, it is resumed after the COOLING indicator
goes off.
18
CONTENTS
When ALARM or PAPER/INK RIBBON indicator illuminates or blinks, open the door and carry out the above
countermeasures.
If the indicator is not turned off by closing the door, carry out the paper feed & cut.
*Note
PRECAUTIONS
INDICATIONS ON THE FRONT PANEL AND COUNTERMEASURES
ERROR MESSAGES AND COUNTERMEASURES
PRECAUTIONS
OVERCOMING PAPER JAMS
1 Press the DOOR OPEN button to open the door.
Make sure that the power is turned on before opening the door.
If the door does not open, turn off the power and turn it on again.
Then press the DOOR OPEN button again.
Thermal head (inside)
Push down the ink cassette as shown by the arrow 1 and pull it out.
CONNECTIONS PREPARATION
2
1
3 Take out the print paper.
When taking the print paper out, pull it up toward you.
TROUBLESHOOTING
4 Cut off the defective part of the print paper with scissors.
•
NOTE
Make sure to cut off the printed part of the print paper. Failure to do this may result
•
in the ink ribbon sticking to the print paper and being torn.
Make sure to clean the thermal head and the roller. Refer to “CLEANING” (on pages
FEATURES
2 Remove the ink cassette.
OTHERS
21 and 22).
5 Install the print paper and the ink cassette with the ink ribbon. (Refer
to pages 11-15.)
6 Push the center of the door to close.
CONTENTS
The print paper setting is initialized two seconds after you close the door.
When the auto feed & cut mode has been selected, the FEED & CUT procedure is
repeated three times after you close the door. When the print paper with the post card
printing on its reverse side is installed, the FEED & CUT procedure is repeated five
times.
DOOR OPEN
CANCEL
FEED&CUT
2 When the manual & cut mode has been selected
When the manual feed & cut mode has been selected, hold down the FEED & CUT
button for 1 second or longer. Repeat the manual feed & cut three times. When the
print paper with the post card printing on its reverse side is installed, repeat this procedure
five times.
For how to select the auto feed & cut mode, see "Setting of DIP switches" (on page 10).
19
ERROR MESSAGES AND COUNTERMEASURES
PRECAUTIONS
BEFORE CALLING FOR SERVICE
For the following symptoms, check the unit again before calling for service.
Symptom
Check & Remedy
The power is not turned on.
Is the power cord plug disconnected from the outlet?
FEATURES
→ Connect the power cord plug to the outlet firmly.
→ The protective circuit may be working. Turn off the power and wait for
about two minutes. Then turn on the power again.
Are you turning off the power during printing procedure?
→ Turn on the power and then close the door.
The image is not printed.
Is the image data sent to this unit?
CONNECTIONS PREPARATION
The door doesn't close.
→ Make sure that the image data is sent to this unit.
Is the print paper or the ink ribbon used up?
→ Check them.
Is the ink cassette installed correctly?
→ Install the ink cassette correctly.
An error can not be resolved.
→ Press the DOOR OPEN, CANCEL and FEED&CUT buttons simultaneously.
This printer starts initialization.
TROUBLESHOOTING
OTHERS
INSTRUCTIONS FOR TRANSPORTATION
When transporting this unit for some reason such as repair, follow the instructions below.
1. Use the original packaging.
The genuine package unit may not endure more than one round trip. If the unit is transported with the package unit more than
one round trip, it may not be guaranteed.
2. Turn off the power after the PAPER/INK RIBBON indicator blinks.
After removing all the accessories, close the door with the printer’s power on. After the PAPER/INK RIBBON indicator blinks,
turn the power off.
3. If the ink ribbon, print paper, or ink cassette can not be taken out, consult with your dealer.
20
CONTENTS
Purchase another package unit when transporting this unit again.
Pack the unit with all the accessories (ink ribbon, print paper, ink cassette, and paper flanges) removed.
CLEANING
Cleaning as indicated below will help maintain stable printer operation and extend the printer’s life.
PRECAUTIONS
PREPARATIONS FOR CLEANING
1 Press the POWER switch on the rear panel to turn on the power.
2 Press the DOOR OPEN button to open the door.
3 Remove the ink cassette.
4 Take out the print paper.
5 Press the POWER switch to turn off the power.
Make sure to turn off the power before cleaning.
FEATURES
FILTER CLEANING
Take out the filter from the printer by pinching the tab as shown in the figure, then clean
both sides of the filter with a vacuum. After completing cleaning, insert it to the end with
the marking of “TOP SIDE” up.
CONNECTIONS PREPARATION
THERMAL HEAD CLEANING
A small amount of alcohol
Preparations
Alcohol (isopropyl alcohol)
Tissue paper (Fold in half about four times, and use the folded side to clean.)
Cleaning part
Other : Cleaner pen (option)*, Cleaning ribbon (option)*
* Please ask the dealer about options.
When lines appear on the printed images, clean the thermal head.
Wipe the head cleaning part (as shown right) carefully with tissue paper dampened with
a small amount of alcohol.
How to fold tissue paper
Cleaner pen
NOTE
Do not damage the thermal head.
When the poor print quality is not corrected even if the head has been cleaned,
replacement of the thermal head may be required. Contact your dealer.
•
CAUTION
Thermal head is hot right after printing. Wait until the head cools before cleaning
the thermal head.
Cleaning part of thermal head
•
NOTE
The thermal head may be damaged if you touch it while static electricity builds up
on your body.
Inside
Outside
152 mm
When you use print paper of 152 mm (6”) width after using that of 127 mm (5”), thermal
head cleaning with a cleaning ribbon may be required.
If one or two lines appear on the printing surface as shown right when printing on the print
paper of 152 mm (6”) width, clean the thermal head using the optional cleaning ribbon.
you use print paper of 152 mm (6”) width after using that of 152 mm(6”), or
you use print paper of 127 mm (5”) width after using that of 152 mm(6”).
lines
Printing
surface
about 12 mm
CONTENTS
Cleaning is not required when :
you use print paper of 127 mm (5”) width after using that of 127 mm(5”),
OTHERS
2 WHEN USING THE CLEANING RIBBON (CR9800)
TROUBLESHOOTING
•
•
about 12 mm
Print paper of 127 mm(5”) width: 9x13 (3.5x5”), 13x18 (5x7”)
Print paper of 152 mm (6”) width: 10x15 (4x6”), 15x20 (6x8”), 15x23 (6x9”)
NOTE
When the symptom of poor print quality is not corrected even after the head is cleaned,
replace the thermal head. Contact your dealer.
Cleaning ribbon
(CR9800)
21
CLEANING
ROLLER CLEANING
PRECAUTIONS
Preparations
Alcohol (isopropyl alcohol)
Tissue paper (Fold in half about four times, and use the folded side to clean.)
Clean the black part of the roller.
Roller
FEATURES
Wipe the black part carefully with tissue paper dampened with a small amount of alcohol.
Wipe the whole roller by turning it.
PAPER FLANGE CLEANING
CONNECTIONS PREPARATION
Clean the parts that contact the print paper sides as shown right.
Wipe the parts carefully with tissue paper dampened with a small amount of alcohol.
Cleaning part
TROUBLESHOOTING
OTHERS
CONTENTS
22
SPECIFICATIONS
Class
Digital Color Printer
Model
Printing method
CP9810DW
Sublimation Dye Thermal Transfer line print
Print’s resolution
3-color faces progressive printing (yellow, magenta, and cyan) and surface lamination
300 x 300 dpi
(dpi : dots per inch)
Print size
1076 x 1572 dots
1228 x 1868 dots
13x18 (5x7”)
15x20 (6x8”)
1572 x 2128 dots
1868 x 2422 dots
15x23 (6x9”)
9x13 (3.5x5”)
1868 x 2730 dots
89 x 127mm (without frame)
10x15 (4x6”)
13x18 (5x7”)
102 x 152mm (without frame)
127 x 178mm (without frame)
15x20 (6x8”)
15x23 (6x9”)
152 x 203mm (without frame)
152 x 229mm (without frame)
(Matte printing)
9x13 (3.5x5”) :
10x15 (4x6”) :
Approx. 8 sec./sheet
Approx. 8 sec./sheet
Approx. 12 sec./sheet
Approx. 12 sec./sheet
Approx. 15 sec./sheet
Approx. 17 sec./sheet
13x18 (5x7”) :
15x20 (6x8”) :
Approx. 16 sec./sheet
Approx. 18 sec./sheet
Approx. 22 sec./sheet
Approx. 24 sec./sheet
Approx. 25 sec./sheet
Approx. 28 sec./sheet
Approx. 19 sec./sheet
Approx. 26 sec./sheet
Approx. 31 sec./sheet
Supply method
15x23 (6x9”) :
Automatic
Interface
Power supply
Hi-Speed USB (Ver.2.0)
220 - 240 V AC 50/60 Hz, 120 V AC 50/60 Hz
Power consumption
2.5 A (220 - 240 V AC, 50/60 Hz), 4.7 A (120 V AC, 50/60 Hz) during printing
0.4 A (220 - 240 V AC, 50/60 Hz), 0.4 A (120 V AC, 50/60 Hz) when not printing
Operating conditions
Temperature :
Humidity :
Installation conditions
Outside dimensions
Operating attitude : Horizontal ±5°
329 (W) x 404 (D) x 383 (H) mm (including feet)
Weight
329 (W) x 404 (D) x 353 (H) mm (excluding feet)
Approx. 21 kg (excluding accessories)
5°C - 40°C
30% - 80% RH (no dewing)
OTHERS
Standard accessories
TROUBLESHOOTING
256 (8 bits) for each color (About 16.7 million colors)
(Fine mode)
(Super fine mode)
CONNECTIONS PREPARATION
Gradations
Printing time*
9x13 (3.5x5”)
10x15 (4x6”)
FEATURES
Dot resolution
PRECAUTIONS
SPECIFICATIONS
Power cords (for 120 V and 230 V), Ink cassette (1), CD-ROM (1), Paper flange (1 set), Spacers
(2), Quick setup guide (1), Paper strip bin (1), Paper catcher (1), Label for installation (1), Label
for transportation (1)
* When a high-grade paper/ink ribbon set is used (the speed obtained after the second print during continuous printing)
CONTENTS
Design and specifications are subject to change without notice.
2 Contents of CD-ROM
• Operation manual
• Printer driver
• PRINTER DRIVER GUIDE
23
MITSUBISHI DIGITAL ELECTRONICS AMERICA, INC.
9351 Jeronimo Road, Irvine, CA 92618, U.S.A.
Phone 949-465-6000
MITSUBISHI ELECTRIC EUROPE B.V.
UK Branch
Travellers Lane, Hatfield, Herts. AL10 8XB, England, U.K.
Phone +44 (0) 1707 276100
FAX +44 (0) 1707 278755
German Branch
Gothaer Strasse 8, 40880 Ratingen ; Postfach 1548, 40835 Ratingen ; Germany
Phone +49 (2102) 486-9250
FAX +49 (2102) 486-7320
French Branch
25, Boulevard des Bouvets - 92741 NANTERRE cedex, France
Phone +33 (1) 55 68 55 00FAX +33 (1) 55 68 57 31
Italian Branch
Centro Direzionale Colleoni, Palazzo Sirio, ingresso n.1
Viale Colleoni, 7, 20041 Agrate Brianza, (Milano) Italy
Phone +39 03960531
FAX +39 0396053214
Benelux Branch
Nijverheidsweg 23a,
3641 RP Mijdrecht, The Netherlands
Phone +31 (0) 297-282461FAX +31 (0) 297-283936
Spanish Branch (Barcelona)
Ctra. de Rubí, 76-80 - Apdo. 420
08190-Sant Cugat del Vallés - (Barcelona) Spain
Phone +34 93 565 3154
FAX +34 93 589 4388
Please contact the nearest Mitsubishi sales branch to get DOC (Declaration of Conformity) of the EC Directive
1999/5/EC.
Manufactured by Mitsubishi Electric (Malaysia) Sdn. Bhd.
PLO 32, Kawasan Perindustrian Senai II, 81400 Senai, Johor Darul Takzim, Malaysia
WE919C158A8