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Dual Rail LCD KVM Switch
KL1508Ai / KL1516Ai
User Manual www.aten.com
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KL1508Ai / KL1516Ai User Manual
FCC Information
This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
RoHS
This product is RoHS compliant.
SJ/T 11364-2006
The following contains information that relates to China.
KL1508Ai / KL1516Ai User Manual
User Information
Online Registration
Be sure to register your product at our online support center:
International
North America http://support.aten.com
http://www.aten-usa.com/product_registration
Telephone Support
For telephone support, call this number:
International
China
Japan
Korea
North America
United Kingdom
886-2-8692-6959
86-10-5255-0110
81-3-5615-5811
82-2-467-6789
1-888-999-ATEN ext 4988
44-8-4481-58923 iii
KL1508Ai / KL1516Ai User Manual
User Notice
All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed `as is'.
Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
A typical LCD (Liquid Crystal Display) monitor has millions of pixels. A dead pixel refers to a pixel with a defect in its ability to display the correct color output. It most often looks like a tiny black or white spot on your screen, although it can be any other color. Since even a tiny dust particle on one of the pixels during the manufacturing process or a slight bump during shipping can create a dead pixel, the ISO 13406-2 norm defines 4 classes of acceptable screens with dead pixels--Class 1 is the best; Class 4 is the worst. Almost all manufacturers use Class 2 to establish their warranties, which allows a certain amount of dead pixels to exist before they will replace the screen. Since the manufacturers consider these screens to be acceptable under ISO specifications, we cannot be responsible for replacement or warranty of the
TFT LCD panel.
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KL1508Ai / KL1516Ai User Manual
Package Contents
Basic Package
The basic KL1508Ai / KL1516Ai package consists of:
1 KL1508Ai or KL1516Ai Dual Rail LCD KVM Switch
1 Power Cord
1 Standard Rack Mount Kit
1 Firmware Upgrade Cable
1 User Instructions*
Optional Equipment
Depending on any optional equipment that you may have purchased, one of the following may be included in your package:
Standard Rack Mounting Kit - Long
Easy-Installation Rack Mounting Kit - Short
Easy-Installation Rack Mounting Kit - Long
Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the switch or to any other devices on the KL1508Ai / KL1516Ai installation.
* Changes may have been made to the manual since it was printed. Please visit our Website to check for the most up-to-date version.
Copyright © 2012 ATEN ® International Co., Ltd.
Manual Part No. PAPE-0348-AX1G
Manual Date: 2012-02-06
Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.
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KL1508Ai / KL1516Ai User Manual
Contents
FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
SJ/T 11364-2006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Basic Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Optional Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Chapter 1.
Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Easy-to-Use Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Advanced Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Virtual Remote Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
External Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
KVM Adapter Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Keyboard Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Chapter 2.
Hardware Setup
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Standard Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Single Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Daisy Chaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 vi
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Chapter 3.
Basic Operation
Opening the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Opening Separately . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Opening Together . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Operating Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Closing the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
LCD OSD Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
The LCD Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
The Adjustment Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
OSD / GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Hot Plugging Stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Hot Plugging KVM Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Hot Plugging Console Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Chapter 4.
OSD Operation
OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
OSD Main Screen Headings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
F1: GOTO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
F2: LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
F3: SET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
F4: ADM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
F5: SKP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
F6: BRC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
F7: SCAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
F8: LOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Chapter 5.
Hotkey Operation
Hotkey Port Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Invoking Hotkey Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Selecting the Active Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Auto Scan Mode Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Skip Mode Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Computer Keyboard / Mouse Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Setting the Hotkey Beeper ON/OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Setting the Hotkey key combination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 vii
KL1508Ai / KL1516Ai User Manual
Setting the OSD Hotkey combination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Setting the Port Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Restore the Default Values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Chapter 6.
Keyboard Emulation
Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Chapter 7.
Logging In
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Local Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Browser Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Windows Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
The Windows Client AP Connection Screen . . . . . . . . . . . . . . . . . . . 65
Connecting – Windows Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Java Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
The Java Client AP Connection Screen . . . . . . . . . . . . . . . . . . . . . . . 68
Connecting – Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Chapter 8.
The User Interface
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
The Web Browser Main Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Page Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
The Tab Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
The AP GUI Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
The Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
WinClient Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
WinClient Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
The Java Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Chapter 9.
Port Access
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 viii
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AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
The Sidebar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
The Sidebar Tree Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
View Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Access Rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Browser GUI Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
AP GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Saving Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Chapter 10.
User Management
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Adding Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Modifying User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Deleting User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Device Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Assigning Device Permissions From the User’s Notebook . . . . . . . . 119
Chapter 11.
Device Management
KVM Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Chapter 12.
Log
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Log Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Chapter 13.
Maintenance
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 ix
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Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Device Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Adapter Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Adapter Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Backup/Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
System Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Clear Port Names: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Reset to Default: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
System Reset: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Chapter 14.
The Firmware Upgrade Utility
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Performing the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Chapter 15.
Download
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Chapter 16.
Port Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Connecting to a Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
The Port Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
The Toolbar Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Toolbar Hotkey Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Recalling the Port Access Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
GUI Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Panel Array Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Multiuser Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Chapter 17.
The Log Server
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180 x
KL1508Ai / KL1516Ai User Manual
The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
The List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
The Event Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Appendix
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
IP Address Determination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
The Local Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Link Local IPv6 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
IPv6 Stateless Autoconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Trusted Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Installing the Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Certificate Trusted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Importing the Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
The Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
The Java Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Sun Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Screen Resolutions Higher than 1280 x 1024. . . . . . . . . . . . . . . . . . 202
Additional Mouse Synchronization Procedures . . . . . . . . . . . . . . . . 204
Windows:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Connection Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Supported Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Administrator Login Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Optional Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Dedicated Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
OSD Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 xi
KL1508Ai / KL1516Ai User Manual
About This Manual
This User Manual is provided to help you get the most from your KL1508Ai /
KL1516Ai system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the KL1508Ai / KL1516Ai
System. Its purpose, features and benefits are presented, and its front and back panel components are described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up your installation, and explains some basic operating procedures.
Chapter 3, Basic Operation, explains the fundamental concepts involved
in operating the KL1508Ai / KL1516Ai.
Chapter 4, OSD Operation, provides a complete description of the
KL1508Ai / KL1516Ai's OSD (On Screen Display), and how to work with it.
Chapter 5, Hotkey Operation, details all of the concepts and procedures
involved in the keyboard hotkey operation of your KL1508Ai / KL1516Ai installation.
Chapter 6, Keyboard Emulation, provides tables that list the PC to Mac
and PC to Sun keyboard emulation mappings.
Chapter 7, Logging In, describes how to log into the KL1508Ai /
KL1516Ai via its Graphical User Interface (GUI) with each of the available access methods: from the local console; an internet browser; a standalone
Windows application (AP) program; and a standalone Java application (AP) program.
Chapter 8, The User Interface, describes the layout and explains the
components of the KL1508Ai / KL1516Ai’s user interface.
Chapter 9, Port Access, describes the Port Access page and how to use it
to configure the options it provides regarding port manipulation.
Chapter 10, User Management, shows administrators how to create,
modify, and delete users, and assign attributes to them.
Chapter 11, Device Management, shows administrators how to configure
and control overall KL1508Ai / KL1516Ai operations.
Chapter 12, Log, shows how to use the log file utility to view all the events
that take place on the KL1508Ai / KL1516Ai.
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KL1508Ai / KL1516Ai User Manual
Chapter 13, , explains how to upgrade the KL1508Ai / KL1516Ai’s
firmware, as well as the firmware of the KVM Adapter Cables used to connect its ports to the installed devices.
Chapter 14, The Firmware Upgrade Utility, explains how to upgrade the
KL1508Ai / KL1516Ai's firmware with the latest available versions.
Chapter 15, Download, describes how to download standalone AP
versions of the Win Client, the Java Client, the Log Server, and Power Over the
Net (PON) programs.
Chapter 16, Port Operation, provides detailed information on accessing
and operating the devices connected to the KL1508Ai / KL1516Ai’s ports.
Chapter 17, The Log Server, explains how to install and configure the
Log Server.
An Appendix at the end of the manual provides technical and troubleshooting information.
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KL1508Ai / KL1516Ai User Manual
Conventions
This manual uses the following conventions:
Monospaced
[ ]
1.
♦
→
Indicates text that you should key in.
Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
Numbered lists represent procedures with sequential steps.
Bullet lists provide information, but do not involve sequential steps.
Indicates selecting the option (on a menu or dialog box, for example), that comes next. For example, Start
→
Run means to open the Start menu, and then select Run.
Indicates critical information.
Product Information
For information about all ALTUSEN products and how they can help you connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN
Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and telephone numbers:
International
North America http://www.aten.com
http://www.aten-usa.com
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Chapter 1
Introduction
Overview
The KL1508Ai and KL1516Ai Dual Rail LCD KVM Switches are control units that allow secure access to multiple computers from a single KVM
(keyboard, video, and mouse), console. A single KL1508Ai or KL1516Ai can control up to 8 or 16 computers, respectively. They consist of an integrated
LCD monitor, keyboard, and touchpad in a 1U rack-mountable retractable sliding housing.
The similarities and differences among the models in the KL1508Ai /
KL1516Ai series are shown in the following table:
Model
KL1508AiM
KL1508AiN
KL1516AiM
KL1516AiN
LCD Panel
17"
19"
17"
19"
Ports
8
8
16
16
The LCD and keyboard/touchpad modules slide independently of each other.
To maximize space in your data center, the keyboard/touchpad module slides back to "hide away" when not in use, while the thin profile LCD monitor rotates back – flush against the rack – allowing convenient monitoring of computer activity.
The KL1508Ai / KL1516Ai features IP-based connectivity that allows one local operator and multiple remote operators to concurrently monitor and access the computers on your installation. Because it uses TCP/IP for its communications protocol, the KL1508Ai / KL1516Ai can be accessed from any computer on the LAN, WAN, or Internet – whether that computer is located down the hall, down the street, or halfway around the world.
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KL1508Ai / KL1516Ai User Manual
Internet
Remote Computer
KL1508Ai/KL1516Ai
Local
Computer
By daisy chaining up to 15 additional switches, as many as 256 computers can be controlled from the original KVM console. An auto-sensing function recognizes the position of each station on the chain, eliminating the need to manually set the position, and a two digit seven-segment LED display on the keyboard module showing each station's position for easy identification.
Compact, high-density, RJ-45 connectors and CAT 5e/6 cable make for a compact, efficient, wiring configuration, while the use of PS/2 and USB KVM
Adapter Cables to link to the computers, permits any combination of PCs,
Macs, Sun computers, and serial devices to coexist on the installation.
For added convenience, ports for an external keyboard, monitor, and mouse are provided on the rear panel – permitting you to manage the switch from a local console. There is also an external USB mouse port on the keyboard module, allowing you to use an external mouse, rather than the touchpad.
Access to any computer connected to the installation from the local console is easily accomplished by means of a powerful mouse driven graphical OSD (On
Screen Display) menu system. A convenient Auto Scan feature also permits automatic scanning and monitoring of the activities of all computers running on the installation one by one.
Remote operators connect to the KL1508Ai / KL1516Ai via its IP address from anywhere on the LAN, WAN, or Internet via their browsers. Once they successfully log in, they can take control using either the Windows Client or
Java Client utility. Inclusion of a Java-based client ensures that the KL1508Ai
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Chapter 1. Introduction
/ KL1516Ai is platform independent, and is able to work with most operating systems.
System administrators can handle a multitude of maintenance tasks smoothly and efficiently – from installing and running GUI applications, to BIOS level troubleshooting, routine monitoring, concurrent maintenance, system administration, rebooting and even pre-booting functions – all from a remote connection.
Remote operators can exchange keyboard, video and mouse signals with the computers attached to the KL1508Ai / KL1516Ai just as if they were present locally and working on the equipment directly.
Enhanced features include a Panel Array Mode that displays the video output of up to 8 (KL1508Ai) or 16 (KL1516Ai) computers at the same time, and a
Message Board that allows logged in users to conveniently and instantly communicate with one other – no matter where in the world they actually are.
Setup is fast and easy - plugging cables into their appropriate ports is all that is entailed. Because the KL1508Ai / KL1516Ai intercepts keyboard input directly, there is no need to get involved in complex installation routines or to be concerned with incompatibility problems.
Since the KL1508Ai / KL1516Ai's firmware is upgradable over the Internet, you can stay current with the latest functionality improvements simply by downloading firmware updates from our website as they become available.
With its advanced security features, the KL1508Ai / KL1516Ai is the fastest, most reliable, most cost effective way to remotely access and manage widely distributed multiple computer installations.
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KL1508Ai / KL1516Ai User Manual
Features
Hardware
Integrated KVM console with 17” or 19” LCD monitor in a Dual Rail housing
A single console controls up to 8 (KL1508Ai) or 16 (KL1516Ai) computers
Daisy chain up to 15 additional KVM switches to control up to 256 computers*
One bus for remote KVM over IP access
Space-saving RJ-45 connectors and Cat 5e/6 cabling
KVM adapter cables designed with automatic conversion to allow flexible interface combinations (PS/2, USB, Sun and serial) to control all computer types
Extra console port – manage computers in the LCD KVM switch from an external console (monitor, USB or PS/2 keyboard, and USB or PS/2 mouse)
Multiplatform support: PC, Mac, Sun and Serial
Supports external USB mouse
Dual Rail housing is slightly less than 1U with top and bottom clearance for smooth operation in 1U of rack space
Dual Rail – LCD monitor slides independently of the keyboard/touchpad
LCD module rotates up to 120 degrees for a more comfortable viewing angle
Console lock – enables the console drawer to remain securely locked away in position when not in use
LCD power button helps save energy and prolong displays’ life
*Compatible KVM switches: KH1508A/KH1516A, KH0116, ACS1208A/
ACS1216A, CS1708A/CS1716A, KH1508/KH1516
Management
Up to 64 user accounts – up to 32 concurrent remote logins
End session feature – administrators can terminate any running session
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Chapter 1. Introduction
Adapter ID – stores port information allowing administrators to relocate servers to different ports, without having to reconfigure the adapters and switch
Port Share Mode allows multiple users to gain access to a server simultaneously
Remote power control for attached Power Over the NET™ devices
Integration with ALTUSEN CC2000 Management software
Event logging and Windows-based Log Server support
Local Log Event
Firmware upgradeable
IPv6 capable
Easy-to-Use Interface
Easy computer selection via pushbuttons, Hotkey Mode, OSD (On-Screen
Display), and Browser-based GUI
Local Console, Browser, and AP GUIs offer a unified multi language interface to minimize user training time and increase productivity
Multiplatform client support (Windows, Mac OS X, Linux, Sun)
Multi-browser support: Internet Explorer, Chrome, Firefox, Safari, Opera,
Mozilla, Netscape
Browser-based UI in pure Web technology allows administrators to perform administrative tasks without the need for Java to be pre-installed
Panel Array Mode™
Keyboard broadcast* – keyboard input can be duplicated on all the attached servers
*Local Console only
Advanced Security
Remote authentication support: RADIUS, LDAP, LDAPS, and MS Active
Directory
128-bit SSL encryption to protect password when users log in
Flexible encryption design allows users to choose any combination of 56bit DES, 168-bit 3DES 256-bit AES, 128-bit RC4, or Random for independent KB/Mouse, and video data encryption
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KL1508Ai / KL1516Ai User Manual
IP/MAC Filter support for enhanced security protection
Configurable user and group permissions for server access and control
Virtual Remote Desktop
Video quality and video tolerance can be adjusted to optimize data transfer speed; monochrome color depth setting, threshold and noise settings for compression of the data bandwidth in low bandwidth situations
Full-screen or sizable and scalable Virtual Remote Desktop
Message board feature allows logged in users to communicate with each other
Mouse DynaSync™ – automatically synchronizes the local and remote mouse movements
On-screen keyboard with multi language support
BIOS-level access
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Chapter 1. Introduction
Requirements
General
We recommend computers with at least a P 4 2GHz processor, and 1 GB
RAM.
Browsers must support 128 bit SSL encryption.
A network transfer speed of at least 512kbps is recommended.
For the Log Server, you must have the Microsoft Jet OLEDB 4.0 or higher driver installed.
External Console
A VGA, SVGA, or Multisync monitor capable of the highest resolution that you will be using on any computer in the installation.
A USB or PS/2 style mouse
A USB or PS/2 style keyboard
Computers
The following equipment must be installed on the computers that connect to the
KL1508Ai or KL1516Ai's KVM ports:
A VGA, SVGA or Multisync port
A Type A USB port and USB host controller (for USB KVM Adapter
Cable Connection, see below)
6-pin mini-DIN keyboard and mouse ports (for PS/2 KVM Adapter Cable
Connection, see below)
Note: The integrated LCD monitor’s maximum screen resolution is 1280 x 1024 @ 75 Hz. If you want to use a higher setting for the screen
resolutions of the attached computers, see Screen Resolutions
Higher than 1280 x 1024, page 202.
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KL1508Ai / KL1516Ai User Manual
KVM Adapter Cables
Cat 5e/6 cable is required to connect the KL1508Ai / KL1516Ai to one of the
KVM adapter cables.
The following KVM adapter cables are required for use with the KL1508Ai /
KL1516Ai:
Function
Connect to devices with PS/2 ports
Connect to devices with USB ports
Connect to Sun Legacy systems (with 13W3 port)
Connect to Sun USB systems
Connect to serial based devices
Module
KA7920 / KA7520 / KA7120
KA9520 / KA9120
KA7970 / KA7570 / KA7170
KA9570 / KA9170
KA9130 / KA7130
KA9170 / KA7170
KA9140
Note: 1. KVM adapter cables are referred to as I/O Modules in some dialog boxes.
2. The following cable models support the Adapter Cable ID function:
KA7920 / KA7970 / KA7520 / KA7570 / KA7120 / KA7130 / KA7170.
Operating Systems
Supported operating systems are shown in the table, below:
Windows
Linux 2
UNIX
Novell
Sun
Mac
DOS
OS
RedHat
SuSE
Debian
Ubuntu
IBM
FreeBSD
Netware
Version
NT 1 , 2000, XP, 2003 Server, 2008 Server, Vista
9.0, Fedora and higher, RHEL AS 4, RHEL 5
10 and higher, OpenSUSE 10.2; SLES 10 SP1
3.1, 4.0
7.04, 7.10
AIX4.3, 5L (V5.2,V5.3), V6 (V6.1)
5.5, 6.1, 6.2
5.0 and higher
Solaris 8, 9, 10
9.0, 9.1, 10.1, 10.2, 10.3, 10.4 , 10.5
6.2 and higher 1
1 Does not support USB.
2 Kernels below 2.6 do not support USB 2.0
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Chapter 1. Introduction
Components
Front View
1
2
3
8
4 7
5
6
No.
1
Component
Upper Handle
Description
Pull to slide the LCD module out; push to slide the module in.
See Opening the Console, page 23, for details on sliding the
console in and out.
2 LCD Module
3
Keyboard Module See Keyboard Module, page 10.
4 Lower Handle
Pull to slide the keyboard module out. See Opening the
Console, page 23, for more details on sliding the console in
and out.
Lights (blue) to indicate that the unit is receiving power.
5 Power LED
6 Keyboard
Release Catch
7 LCD Release
Catch
8 Rack Mounting
Tabs
These catches (one on each side) release the keyboard module so you can slide it away.
These catches (one on each side) release the LCD module so you can slide it away.
The rack mounting tabs located at each corner of the unit
secure the chassis to a system rack. See Standard Rack
Mounting, page 14, for details.
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KL1508Ai / KL1516Ai User Manual
Keyboard Module
7
1
2
3 4
5
6
No.
Component
1 Keyboard
2 Touchpad
3 External Mouse
Port
4 Station ID LED
5 Station Selection
Area
6 Lock LEDs &
Reset Switch
7 Port Selection
Buttons and
LEDs
Description
Standard 105-key keyboard
Standard mouse touchpad
This USB-type mouse port is provided for users who prefer to use an external mouse.
In a daisy chained installation, the Station ID of the currently selected station displays as a 2-digit figure in this
panel.See Port ID Numbering, page 33 for further details.
The LED displays the station number that the port with the
KVM focus is located on.
The left button shifts the KVM focus down the chain
(Station 2
→
Station 1, etc.). After Station 1, it cycles back to the last Station.
The right button shifts the KVM focus up the chain. After the last Station, it cycles to Station 1.
The Num Lock, Caps Lock, Scroll Lock LEDs are located here.
A Reset Switch is located just to the right of the Lock LEDs.
Press this recessed switch in with a thin object to perform a system reset.
To access a Port on the currently selected Station press its corresponding port selection button. Indicator LEDs are built into the switches:
An On Line LED lights to indicate that the computer attached to its corresponding port is up and running.
A Selected LED lights to indicate which port has the KVM focus.
10
Chapter 1. Introduction
LCD Module
1
4
2
3
No.
Component
1 LCD Display
2 LCD Controls
Description
To access the LCD monitor, slide the LCD module out and flip
up the cover. See Opening the Console, page 23, for details
on sliding the LCD module out.
These buttons control the position and picture settings of the
LCD display. See LCD OSD Configuration, page 29, for
details.
3 LCD On/Off
Button
4 Firmware
Upgrade Section
Push this button to turn the LCD monitor on and off. The button lights when the LCD monitor is off to indicate that only the monitor is off – not the KVM switch itself.)
Firmware Upgrade Port: The Firmware Upgrade Cable that transfers the firmware upgrade data from the administrator's computer to the KL1508Ai / KL1516Ai plugs into this RJ-11 connector.
Firmware Upgrade Switch: During normal operation this
switch should be in the NORMAL position. (See The Firmware
Upgrade Utility, page 155 for firmware upgrading details.)
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KL1508Ai / KL1516Ai User Manual
Rear View
2 3 4 5
6
1
7 8
No.
Component
1 Grounding
Terminal
2 Power Socket
Description
The grounding wire used to ground the switch attaches here.
3
4
5
Power Switch
LAN Port
PON Port
This is a standard 3-pin AC power socket. The power cord from an AC source plugs in here.
This is a standard rocker switch that powers the unit on and off.
The cable that connects the to the LAN plugs in here. The
LEDs indicate data transmission speed: ORANGE: 10 Mbps /
GREEN: 100 Mbps
This connector is provided for a Power over the Net™ (PON) unit to plug into. A PON device allows computers attached to the KL1508Ai / KL1516Ai to be booted remotely over the net.
Contact your dealer for more details.
6
Daisy Chain Port When Daisy Chaining Units (See Daisy Chaining, page 19),
the daisy chain cable plugs in here.
7 Local Console
Port Selection
8 KVM Port
Selection
If this is a Single Station installation, or if this is the First
Station of a daisy chained installation, the keyboard, monitor, and the mouse that make up the Local Console plug in here.
The Cat 5e/6 cables that link to the KVM Adapter Cables
(which link to the computers) plug in here.
* The KL1516Ai is pictured above. The KL1508Ai rear panel is the same as that of the KL1516Ai, except that it has 8 KVM ports instead of 16.
12
Chapter 2
Hardware Setup
Before You Begin
1. Important safety information regarding the placement of this
device is provided on page 183. Please review it before
proceeding.
2. Make sure that power to all the devices you will be connecting up has been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.
3. Packing material has been inserted to protect the KL1508Ai /
KL1516Ai during shipping. Slide the LCD module out (see
Opening the Console, page 23), until the packing material is
visible. Remove the packing material before installing the unit, as shown in the diagram below.
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KL1508Ai / KL1516Ai User Manual
Standard Rack Mounting
A standard rack mounting kit is provided with your KL1508Ai / KL1516Ai.
The kit enables the switch to be mounted in a rack with a depth of 42–77 cm.
L Brackets
Side Mountng
Brackets
Note: 1. It takes two people to mount the switch: one to hold it in place, the other to screw it in.
2. The standard rack mounting kit does not include screws or cage nuts.
If you need additional screws or cage nuts, contact your rack dealer.
3. Optional mounting kits – including single person Easy Installation
kits – are available with a separate purchase. See Optional Rack
Mounting, page 209, for details.
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Chapter 2. Hardware Setup
To rack mount the switch, do the following:
1. While one person positions the switch in the rack and holds it in place, the second person loosely screws the front brackets to the rack.
2. While the first person still holds the switch in place, the second person slides the L brackets into the switch's side mounting brackets, from the rear until the bracket flanges contact the rack, then screws the L brackets to the rack.
3. After the L brackets have been secured, tighten the front bracket screws.
Note: Allow at least 5.1 cm on each side for proper ventilation, and at least
12.7 cm at the back for the power cord and cable clearance.
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KL1508Ai / KL1516Ai User Manual
Single Stage Installation
In a Single Stage installation, there are no additional switches daisy chained down from the first unit. To set up a single stage installation, refer to the installation diagrams beginning on the following page (the numbers in the diagram correspond to the numbers of the installation steps), and do the following:
1. Ground the KL1508Ai / KL1516Ai by connecting one end of a grounding wire to the grounding terminal, and the other end of the wire to a suitable grounded object.
Note: Do not omit this step. Proper grounding helps to prevent damage to the unit from surges or static electricity.
2. If you choose to install an external console, plug your keyboard, monitor, and mouse into the Console Ports located on the switch’s rear panel. The ports are color coded and marked with an icon to identify themselves.
Note: This step is optional.
3. For each of the computers you are installing, use Cat 5e cable to connect any available KVM port to a KVM adapter cable that is appropriate for the
computer you are installing. (See , page 7, for adapter cable details.)
Note: The maximum supported distance to the adapter cable is 50 m.
4. Connect the KVM Adapter cable to the computer. Refer to the KVM
Adapter Cable Installation Diagram, page 18, to plug the adapter cable connectors into their respective ports on the computers you are installing.
5. Plug the LAN or WAN cable into the KL1508Ai / KL1516Ai’s LAN port.
6. Connect the power cord to the switch and to an AC power source.
After the KL1508Ai / KL1516Ai is cabled up, you can turn on the power. After the switch is powered up, you can turn on the servers.
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Chapter 2. Hardware Setup
Single Stage Installation Diagram
5
6
3
4
1
2
2
3
NO. KA9120 NO. KA9120
PS/2 CPU MODUL PS/2 CPU MODUL MOD MOD
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KL1508Ai / KL1516Ai User Manual
KVM Adapter Cable Installation Diagram
KA7120
KA7520
KA7920
KA9120
KA9520
KA7130
KA9130
KA7170
KA7570
KA7970
KA9170
KA9570
KA9140
SERIAL TERMINAL
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Chapter 2. Hardware Setup
Daisy Chaining
To control even more computers, up to 15 additional KL1508Ai / KL1516Ai
KVM switches can be daisy chained from the original KL1508Ai or
KL1516Ai. As many as 256 computers can be controlled from a single console in a complete installation.
Note: Since it would be unnecessarily wasteful and expensive to use
KL1508Ai / KL1516Ai switches for daisy chaining (there is no point in having consoles on the chained switches), switches without LCD
KL1508Ai / KL1516Ai daisy chain.
Tables showing the relation between the number of computers and the number of KL1508Ai / KL1516Ai units needed to control them are provided on
To set up a daisy chained installation, make sure that power to all the devices
you will be connecting up has been turned off, and refer to the Daisy Chain
Installation Diagram, page 21 as you do the following:
1. Use a daisy chain cable set to connect the Chain Out port of the parent
KL1508Ai / KL1516Ai unit to the Chain In port of the child KL1508Ai /
KL1516Ai unit (first station out to second station in, second station out to third station in, etc.).
Note: 1. You cannot use the chain in port of the First Station, since it is the highest level parent.
2. Daisy chain cable sets require a separate purchase. See your dealer for details.
2. Cable up the computers and the switch according to the information
provided under Single Stage Installation, page 16.
3. Repeat the above for any other switches you want to add to the chain.
4. Power up the installation according to the following procedure: a) Plug in the power cord for the first station. Wait for the unit to ascertain its station ID and display it on the Station ID LED. (The station ID for the first stage unit is 01, the ID for the second stage unit is 02, the ID for the third stage unit is 03, etc.)
19
KL1508Ai / KL1516Ai User Manual b) Power on each station on the installation in turn (second station, then third station, etc.). In each case, wait for the station ID to be ascertained and displayed before powering on the next station.
c) After all the stations are up, power on the computers.
20
Daisy Chain Installation Diagram
Chapter 2. Hardware Setup
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KL1508Ai / KL1516Ai User Manual
This Page Intentionally Left Blank
22
Chapter 3
Basic Operation
Opening the Console
The KL1508Ai / KL1516Ai's console consists of two modules: an LCD display module located under the top cover; and a keyboard/touchpad module below the LCD module.
The modules can either slide together, or independently. This allows you to have the LCD display available for viewing while the keyboard/touchpad module is conveniently out of the way when not in use.
Opening Separately
1. Pull the release catch to release the console, and pull the top panel a few centimeters toward you. Once the console has been released, you can let go of the catch.
Release Catch
(Continues on next page.)
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KL1508Ai / KL1516Ai User Manual
(Continued from previous page.)
2. Pull the top panel all the way out until it clicks into place.
3. Rotate the top panel all the way back to expose the LCD screen.
24
Chapter 3. Basic Operation
4. Reach underneath and pull the keyboard module all the way out until it clicks into place.
Opening Together
Refer to the diagrams in the Opening Separately section as you do the following:
1. Pull the release catch and pull the top and bottom panels out until the keyboard module clicks into place.
Note: Once the console has been released, you can let go of the catch.
2. Pull the top panel the rest of the way out until it clicks into place.
3. Rotate the top panel all the way back to expose the LCD screen.
Note: Refer to the warning regarding placing excessive weight on the keyboard module on the following page.
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KL1508Ai / KL1516Ai User Manual
Operating Precautions
The maximum load bearing capacity of the keyboard module is
30kg. Failure to heed the information below can result in damage to the keyboard module.
RIGHT
Rest your hands and arms lightly on the keyboard module as you work.
WRONG!
DO NOT lean your body weight on the keyboard module.
DO NOT place heavy objects on the keyboard module.
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Chapter 3. Basic Operation
Closing the Console
1. Pull the release catches located on either side of the keyboard toward you to release the keyboard module, then slide the module slightly in.
2. Let go of the catches. Using the front handle, push the keyboard module all the way in.
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KL1508Ai / KL1516Ai User Manual
3. Rotate the LCD module all the way down, then pull the rear catches to release the LCD module.
4. Using the front handle, push the module all the way in.
28
Chapter 3. Basic Operation
LCD OSD Configuration
The LCD Buttons
The LCD OSD allows you to set up and configure the LCD display. Four
buttons (see LCD Controls, page 11), are used to perform the configuration, as
described in the table below:
Button
MENU
EXIT
Function
When you have not entered the LCD OSD Menu function, pressing this button invokes the Menu function and brings up the Main Menu.
When navigating through the menus, this button moves you right or up. When making an adjustment, it increases the value.
When navigating through the menus, this button moves you left or down. When making an adjustment, it decreases the value.
When you have not entered the LCD OSD Menu function, pressing this button performs an auto adjustment. An auto adjustment automatically configures all the settings for the LCD panel to what the OSD considers their optimum values to be.
When you have entered the LCD OSD Menu function, pressing this button exits the current menu and returns you to the previous menu. Use it to leave an adjustment menu when you are satisfied with the adjustment you have made.
When you are at the Main Menu, pressing this button exits the LCD OSD.
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KL1508Ai / KL1516Ai User Manual
The Adjustment Settings
An explanation of the LCD OSD adjustment settings is given in the table below:
Brightness
Contrast
Phase
Setting Explanation
Adjusts the background black level of the screen image.
Adjusts the foreground white level of the screen image.
If pixel jitter or horizontal line noise is visible on the display, your
LCD may have the wrong phase setting. Adjust the phase setting to eliminate these problems.
Clock
H-Position
V-Position
If vertical banding is visible on the display, your LCD may have the wrong clock setting. Adjust the clock setting to eliminate vertical banding.
Positions the display area on the LCD panel horizontally (moves the display area left or right).
Positions the display area on the LCD panel vertically (moves the display area up or down).
Color Temperature Adjusts the color quality of the display. You can adjust the
“warmth” value, color balance, etc. The Adjust Color selection has a further submenu that lets you fine tune the RGB values.
Language
OSD Duration
Reset
Selects the language that the OSD displays its menus in.
Lets you set the amount of time that the OSD displays on the screen. If there is no input for the amount of time you choose, the
OSD display turns off.
Resets the menu and submenu adjustments (except for language settings) to the original factory default settings.
30
Chapter 3. Basic Operation
Port Selection
KL1508Ai / KL1516Ai installations provide three methods to obtain instant access to any computer in your installation: Manual, OSD/GUI, and Hotkey.
Manual
For manual port selection, simply press the Port Switch that corresponds to the device you wish to access.
OSD / GUI
The KL1508Ai / KL1516Ai provides menu driven interfaces to the computer switching procedure. There are two systems: A text-based OSD when you log in from the local console; and a graphical user interface (GUI) when you log in remotely over the internet. Local console OSD operation is discussed in the next chapter; GUI operation is discussed from Chapter 5 onwards for Internet browser, and Windows and Java logins.
Hotkeys
Hotkeys allow you to conveniently provide KVM focus to a particular computer from the local console keyboard, instead of having to manually select
them by pressing Port Selection switches. See Hotkey Port Control, page 49,
for details.
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KL1508Ai / KL1516Ai User Manual
Hot Plugging
The KL1508Ai / KL1516Ai supports hot plugging – components can be removed and added back into the installation by unplugging and replugging their cables from their ports without the need to shut the unit down. In order for hot plugging to work properly, however, the procedures described below must be followed.
Hot Plugging Stations
You can switch station positions by simply unplugging from the old parent and plugging into a new one. After you do, in order for the OSD menus to
correspond to the change, you must reset the OSD. See RESET STATION IDS, page 44, for details.
Hot Plugging KVM Ports
After switching KVM ports, in order for the OSD menus to correspond to the change, you must manually reconfigure the OSD information for the new Port
information. See F3: SET, page 40, and the Port Setting selections under the
F4 ADM function, page 43, for details.
Note: If the computer’s Operating System doesn’t support hot plugging, this function may not work properly.
Hot Plugging Console Ports
Keyboard, monitor, and mouse can all be hot plugged. When hot plugging the mouse:
You may unplug the mouse and plug it back in again (to reset the mouse, for example), as long as you use the same mouse.
If you plug in a different mouse, all the stations and all the computers on the installation must be shut down for 10 seconds, then restarted following
the Power Up Sequence described under Step 6 on page 19.
Some older operating systems may not support hot-plugging.
Note: If, after hot plugging (or at any other time), there is no response to keyboard and/or mouse input, perform a Keyboard and Mouse Reset
by pressing in the Reset switch (see page 55).
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Chapter 3. Basic Operation
Powering Off and Restarting
If it becomes necessary to power off the KL1508Ai / KL1516Ai, or if the switch loses power and needs to be restarted, before starting it back up you must follow these procedures:
1. Shut down all the computers that are attached to it.
Note: You must unplug the power cords of any computers that have the
Keyboard Power On function.
2. Wait 10 seconds then power it back on. If you have shut down more than one station, power up the highest station first and work your way down to the lowest one. Wait for each station to display its Station ID on the front panel LED before powering on the next one.
3. After the station(s) is (are) up, power the computers back on.
Port ID Numbering
Each computer on the installation is assigned a unique Port ID. The Port ID is a one or two segment number that is determined by the Stage Level and KVM
Port number of the KVM switch that the computer is connected to.
The first segment represents the KVM Port number of the First Stage unit; the second segment represents the KVM Port number of the Second Stage unit.
A computer attached to a First Stage unit has a one segment Port ID (from 1–
16) that corresponds to the KVM Port number that it is connected to.
A computer attached to a Second Stage unit has a two segment Port ID:
The second segment (from 1–16), represents the KVM Port number on the
Second Stage unit that the computer is connected to. The first segment
(from 1–16) represents the KVM Port number on the First Stage unit that the Second Stage unit links back to.
For example, a Port ID of 12–3 refers to a computer that is connected to
KVM Port 3 of a Second Stage unit that links back to KVM Port 12 of the
First Stage unit.
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KL1508Ai / KL1516Ai User Manual
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34
Chapter 4
OSD Operation
OSD Overview
The On Screen Display (OSD) is a menu driven method to handle computer control and switching operations. All procedures start from the OSD Main
Screen. To display the Main Screen, tap the OSD hotkey twice.
The default hotkey is [Scroll Lock]. You can change the hotkey to the Ctrl key or the Alt key if you like (see OSD HOTKEY, page 40).
Note: 1. If you use the Ctrl or Alt key method you must press the same Ctrl or
Alt key both times.
2. Once you start the OSD, the keyboard lock will be controlled by the device. The number lock and caps lock will always be on when the
OSD is being accessed.
The OSD incorporates a two level (administrator / user) password system.
Before the OSD Main Screen comes up, a login dialog box appears that asks for a username and password. You must provide a valid username and password in order to continue.
The first time that the OSD is accessed, you must use the default username and password. The default username is administrator; the default password is
password. For security purposes, we strongly recommend changing these to something unique after you log in for the first time.
After logging in with the default username and password, the OSD Main
Screen opens in Administrator mode. In this mode, you have administrator privileges, with access to all administrator and user functions, and can set up operations (including password authorization for the future), as you would like.
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KL1508Ai / KL1516Ai User Manual
When you invoke the OSD, a screen similar to the one below appears:
Note: The diagram depicts the Administrator's Main Screen. The User Main
Screen does not show the F4 and F6 functions, since these are reserved for the administrator and can't be accessed by ordinary users.
36
Chapter 4. OSD Operation
OSD Navigation
To dismiss the menu, and deactivate the OSD, click the X at the upper right corner of the OSD Window or press Esc.
To Logout click F8 or the
ZZ
Z symbol at the top of the Main Screen, or press [F8].
The OSD uses a tree view. To see the ports for a particular station, click the plus sign [ + ] in front of the station number. The port number list drops down. To dismiss the list, click the circle symbol [ o ] in front of the station number.
To move up or down through the list one line at a time, click the up and down triangle symbols (ST ) or use the up and down arrow keys. If there are more list entries than there is room for on the Main Screen, the screen will scroll.
To move up or down through the list one screen at a time, click the up and down arrow symbols (ÏÐ), or use the [Pg Up] and [Pg Dn] keys. If there are more list entries than there is room for on the Main Screen, the screen will scroll.
To bring the KVM focus to a port, double-click it, or move the highlight bar to it and then press [Enter].
After executing any action, you automatically go back to the menu one level above.
OSD Main Screen Headings
Heading
SN-PN
QV
NAME
Explanation
This column lists the port ID numbers (station number-port number) for all the KVM ports on the installation. The simplest method to access a particular computer is to click it, or move the highlight bar to it, and then press [Enter].
If a port has been selected for Quick View scanning (see SET QUICK
VIEW PORTS, page 42), an arrowhead displays in this column.
The computers that are powered on and are online have a sun symbol in this column.
If a port has been given a name (see EDIT PORT NAMES, page 43), its
name appears in this column.
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KL1508Ai / KL1516Ai User Manual
OSD Functions
OSD functions are used to configure and control the OSD. For example, you can rapidly switch to any port, scan selected ports only, limit the list you wish to view, designate a port as a Quick View Port, create or edit a port name, or make OSD setting adjustments.
To access an OSD function:
1. Either click a function key field at the top of the Main Screen, or press a function key on the keyboard.
2. In the submenus that appear make your choice either by double clicking it, or moving the highlight bar to it, and then pressing [Enter].
3. Press [Esc] to return to the previous menu level.
F1: GOTO
Accessing the GOTO function allows you to switch directly to a port either by keying in the port's name or its port ID.
To use the Name method, key in 1, key in the port's name, and then press
[Enter].
To use the Port ID method, key in 2, key in the port ID, and then press
[Enter].
Note: You can key in a partial name or port ID. The screen will show all the computers that the user has View rights to that match the name or port
ID pattern, regardless of the current List settings (see F2: LIST, page 39,
for details).
To return to the OSD Main Menu without making a choice, press [Esc].
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Chapter 4. OSD Operation
F2: LIST
Many of the switch’s OSD functions only operate on the computers currently selected for listing on the Main Screen. Accessing this function lets you broaden or narrow the scope of ports that get listed. The submenu choices and their meanings are given in the table below:
Choice
ALL
QUICK VIEW
POWERED ON
QUICK VIEW +
POWERED ON
Meaning
Lists all of the ports on the installation.
Lists only the ports that have been selected as Quick View Ports
(see SET QUICK VIEW PORTS, page 42).
Lists only the ports that have attached computers Powered On.
Lists only the ports that have been selected as Quick View Ports
(see SET QUICK VIEW PORTS, page 42), and that have their attached computers Powered On.
Move the highlight bar to the choice you want, then press [Enter]. An icon appears before the choice to indicate that it is the currently selected one.
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KL1508Ai / KL1516Ai User Manual
F3: SET
Accessing this function allows the administrator and each user to set up an individual working environment. A separate profile for each operator is stored by the OSD and is activated according to the username provided during login.
To change a setting:
1. Double-click it; or move the highlight bar to it, then press [Enter].
2. After you select an item, a submenu with further choices appears. To make a selection, either double click it; or move the highlight bar to it, then press
[Enter]. An icon appears before the selected choice to indicate which one it is. The settings are explained in the following table:
Setting
OSD
HOTKEY
PORT ID
DISPLAY
POSITION
Function
Selects which hotkey activates the OSD function:
[Scroll Lock] [Scroll Lock]; [Ctrl] [Ctrl] or [Alt] [Alt].
Since the [Ctrl] or [Alt] key combinations may conflict with programs running on the computers, the default is the [Scroll Lock] combination.
Allows you to position where the port ID appears on the monitor. The default is the upper left corner, but you can choose to have it appear anywhere on the screen.
Use the mouse or the arrow Keys plus Pg Up, Pg Dn, Home, End, and
5 (on the numeric keypad with Num Lock off), to position the port ID display, then click or press [Enter] to lock the position and return to the
Set submenu.
Note: The setting affects the currently selected port. If you don’t want to use the default position, you must change the setting for each port individually.
Determines how long a port ID displays on the monitor after a port change has taken place. There are two choices: 3 seconds and Off.
PORT ID
DISPLAY
DURATION
PORT ID
DISPLAY
MODE
SCAN
DURATION
Selects how the port ID is displayed: the port number alone (PORT
NUMBER); the port name alone (PORT NAME); or the port number plus the port name (PORT NUMBER + PORT NAME). The default is
PORT NUMBER + PORT NAME).
Determines how long the focus dwells on each port as it cycles through
the selected ports in Auto Scan mode (see F7: SCAN, page 48). Key in
a value from 1–255 seconds, then press [Enter]. Default is 5 seconds; a setting of 0 disables the Scan function.
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Chapter 4. OSD Operation
Setting
SCAN/SKIP
MODE
SCREEN
BLANKER
HOTKEY
COMMAND
MODE
HOTKEY
OSD
LANGUAGE
SET
CONSOLE
KEYBOARD
SET
LOGOUT
TIMEOUT
ACTIVATE
BEEPER
Function
Selects which computers will be accessed under Skip mode (see F5:
SKP, page 46), and Auto Scan mode (see F7: SCAN, page 48).
Choices are:
ALL – All the ports which have been set Accessible;
QUICK VIEW – Only those ports which have been set Accessible and have been selected as Quick View Ports (see SET QUICK VIEW
PORTS, page 42);
POWERED ON – Only those ports which have been set Accessible and are Powered On;
QUICK VIEW + POWERED ON – Only those ports which have been set Accessible and have been selected as Quick View Ports and are
Powered On. The default is ALL.
If there is no input from the console for the amount of time set with this function, the screen is blanked. Key in a value from 1–30 minutes, then press [Enter]. A setting of 0 disables this function. The default is Off.
Enables / Disables the Hotkey function (see OSD Operation, page 35),
in case a conflict with programs running on the computers occurs. The default is On.
default is [NUM LOCK] + [-].
Sets the language that the OSD displays in. Choices are: English,
German, Japanese, Simplified Chinese, Traditional Chinese, Spanish,
Russian, and French. The default is English.
Sets the keyboard language mapping of the console keyboard. The default is Auto. If the switch does not automatically receive language mapping from the keyboard, it will set to English (US).
If there is no input from the console for the amount of time set with this function, the operator is automatically logged out. A login is necessary before the console can be used again.
This enables other operators to gain access to the computers when the original operator is no longer accessing them, but has forgotten to log out. To set the timeout value, key in a number from 1–180 minutes, then press [Enter]. If the number is 0 (zero), this function is disabled.
Default is Off.
Choices are Y (for Yes), or N (for No). When activated, the beeper sounds whenever a port is changed, when activating the Auto Scan
function (see F7: SCAN, page 48), or an invalid entry is made on an
OSD menu. The default is On.
(Continues on next page.)
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KL1508Ai / KL1516Ai User Manual
(Continued from previous page.)
Setting
SET QUICK
VIEW PORTS
Function
This function lets the administrator select which ports to include as
Quick View ports.
To select/deselect a port as a Quick View Port, use the navigation keys to move the highlight bar to it, then press the [Spacebar].
When a port has been selected as a Quick View Port, an arrowhead displays in the QV column of the LIST on the Main Screen to indicate so. When a port is deselected, the arrowhead disappears.
If one of the Quick View options is chosen for the LIST view (see F2:
LIST, page 39), only a port that has been selected here will display
on the List.
If one of the Quick View options is chosen for Auto Scanning (see
SCAN/SKIP MODE, page 41), only a port that has been selected here will be Auto Scanned.
The default is for no ports to be selected.
TOUCHPAD Enables / Disables the touchpad function of the console. Choices are Y
(for Yes), or N (for No). The active status (Touchpad On / Touchpad
Off) is also shown.
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Chapter 4. OSD Operation
F4: ADM
F4 is an administrator only function. Accessing this function allows the administrator to configure and control the overall operation of the OSD. To change a setting double click it; or use the up and down arrow keys to move the highlight bar to it, then press [Enter].
After you select an item, a submenu with further choices appears. Double click the choice you want, or move the highlight bar to it, then press [Enter]. An icon appears before the selected choice. The settings are explained in the table on the next three pages:
Setting
SET IP
ADDRESS
EDIT PORT
NAMES
RESTORE
DEFAULT
VALUES
CLEAR THE
NAME LIST
Function
This function is used to select whether to assign the KL1508Ai/
KL1516Ai’s IP address automatically (DHCP), or to give it a fixed IP address.
Enable DHCP to assign the IP address automatically.
Disable DHCP to assign a fixed IP address and specify the IP, Mask, and Gateway in the appropriate fields.
Note: The default setting for DHCP is disabled.
To identify which computer is attached to a particular port, every port can be assigned a name. This function allows the administrator to create, modify, or delete port names. To assign a port name:
1. Click the port you want, or use the navigation keys to move the highlight bar to it, then press [Enter].
2. Key in the new port name, or modify/delete the old one. The maximum number of characters allowed for the port name is 14. Legal characters include:
All alpha characters: A–Z*
All numeric characters: 0–9
*You can enter the port names in either upper or lower case however the OSD displays the port name only in UPPERCASE.
3. When you have finished editing, press [Enter] to have the change take effect. To abort the change, press [Esc].
This function is used to undo all changes and return the setup to the
original factory default settings (see OSD Factory Default Settings, page 213)
– except for the Names settings that were assigned to the ports, which are saved.
This function clears the port name list.
(Continues on next page.)
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KL1508Ai / KL1516Ai User Manual
(Continued from previous page.)
Setting
RESET
STATION IDS
SET
OPERATING
SYSTEM
SET CAT 5
LENGTH
Function
If you change the position of one of the stations in the daisy chain, the
OSD settings will no longer correspond to the new situation. This function directs the OSD to rescan the station positions of the entire installation and updates the OSD so that the OSD station information corresponds to the new physical layout.
Note: Only the station numbers get updated. Except for the port names, all administrator settings (such as Set Quick View Ports), for all of the computers affected by the change, have to be manually redone.
Specifies the operating platform of the computer attached to each port.
You must configure each port on the installation. For each port, press the [Spacebar] to cycle through the choices (PC, Mac or Sun). Repeat until all the ports have been set, then press [Esc]. The default is PC.
Note: If you are installing a Sun or Mac computer it may not boot when you run it for the first time unless you first set the correct operating system for the port it is connected to.
Lets you specify how long the Cat 5e/6 cable between the port and the
KVM adapter cable is. Press [Spacebar] to cycle through the cable length settings:
SET
KEYBOARD
LANGUAGE
FIRMWARE
UPGRADE
ADAPTER
UPGRADE
S: Short – for up to 25 m
M: Medium – for between 20 and 35 m
L: Long – for above 35 m
An S, M, or L appears next to the port to indicate the choice.
Sets the keyboard language layout for the computers attached to each port. Press [Spacebar] to cycle through the choices: The default is
English (US).
In order to upgrade the KL1508Ai/KL1516Ai and adapter cable
firmware (see The Firmware Upgrade Utility, page 155) you must first
enable Firmware Upgrade mode with this setting.
When you bring up this menu, the current firmware version levels display. Select Y to enable Firmware Upgrade mode, or N to leave this menu without enabling it.
This function allows the administrator to check the firmware version of the KVM adapter cable. When you bring up this menu, the current firmware version levels display. See FIRMWARE UPGRADE, above, also.
(Continues on next page.)
44
Chapter 4. OSD Operation
(Continued from previous page.)
Setting
SET
CONSOLE
MODE
Function
This setting selects which console(s) (internal/external) are enabled:
0 Both Consoles enabled
1 LCD Console only
2 External console only
Use the spacebar to cycle through the choices. The default is 0.
Changes will not be saved until you logout.
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KL1508Ai / KL1516Ai User Manual
F5: SKP
This function enables you to easily skip backward or forward, switching the console focus from the currently active KVM Port to the previous or next available one.
The selection of computers to be available for Skip mode switching is made with the Scan/Skip mode setting under the F3 SET function
(see page 41).
When you are in Skip mode, press:
↑
↓
←
→
To skip to the previous port in the List.
To skip to the next port in the List.
To skip to the last port of the previous station in the List.
To skip to the first port of the next station in the List.
Note: When you skip, you only skip to the previous or next available computer that is in the Scan/Skip mode selection (see page 41).
If a port has been selected for Scan/Skip mode, when the focus switches to that port a left/right triangle symbol appears before its port ID display.
While Skip mode is in effect, the console will not function normally. You must exit Skip mode in order to regain control of the console.
To exit Skip mode, press the [Spacebar] or [Esc].
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Chapter 4. OSD Operation
F6: BRC
F6 is an administrator only function. When this function is in effect, commands sent from the console are broadcast to all available computers on the installation.
This function is particularly useful for operations that need to be performed on multiple computers, such as performing a system wide shutdown, installing or upgrading software, etc.
While BRC mode is in effect, a speaker symbol appears before the port ID display of the port that currently has the console focus.
While BRC mode is in effect, the mouse will not function normally. You must exit BRC mode in order to regain control of the mouse.
To exit BRC mode, invoke the OSD (with the OSD Hotkey), then click the
F6 field, or press [F6], to turn BRC mode off.
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KL1508Ai / KL1516Ai User Manual
F7: SCAN
This function automatically switches among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching manually.
The selection of computers to be included for Auto Scanning is made with the Scan/Skip mode setting under the F3 SET function (see page 41).
The amount of time that each port displays for is set with the Scan
Duration setting under the F3 SET function (see page 40).
As each computer is accessed, an S appears in front of the port ID display to indicate that it is being accessed under Auto Scan mode.
While you are in Auto Scan mode, you can pause the scanning in order to keep the focus on a particular computer either by pressing P, or with a left click of the mouse. To resume scanning, press any key or left click again.
See Auto Scan Mode Switching, page 52, for details.
While Auto Scan mode is in effect, the console will not function normally.
You must exit Auto Scan mode in order to regain control of the console.
To exit Auto Scan mode, press the [Spacebar] or [Esc].
F8: LOUT
Clicking the F8 field, or pressing [F8], logs you out of the OSD and blanks the console screen. This is different from simply deactivating the OSD when you are at the Main Screen by pressing [Esc].
With this function you must log in all over again to regain access to the OSD, whereas with [Esc], all you have to do to reenter the OSD is tap the OSD
Hotkey.
Note: 1. When you reenter the OSD after logging out, the screen stays blank except for the login dialog box. You must input your username and
password before you can continue (see page 35).
2. If you reenter the OSD after logging out, and immediately use [Esc] to deactivate the OSD without having selected a port from the OSD menu, a Null Port message displays on the screen. The OSD hotkey will bring up the OSD Main Screen.
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Chapter 5
Hotkey Operation
Hotkey Port Control
Hotkey port control allows you to provide KVM focus to a particular computer directly from the keyboard. The KL1508Ai / KL1516Ai provides the following
Hotkey port control features:
Selecting the Active Port
Auto Scan Mode Switching
Skip Mode Switching
Computer Keyboard / Mouse Reset
The following settings can also be controlled in Hotkey mode:
Setting the Beeper
Setting the Quick Hotkey
Setting the OSD Hotkey
Setting the Port Operating System
Restoring the OSD Default Values
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KL1508Ai / KL1516Ai User Manual
Invoking Hotkey Mode
All Hotkey operations begin by invoking Hotkey mode.
1 To invoke Hotkey mode you may use two possible keystroke sequences shown below. Only one
of the two key-sequences below can be operational (see Setting the Hotkey key
Number Lock and Minus Keys
1. Hold down the [Num Lock] key;
2. Press and release the [Minus] key;
3. Release the [Num Lock] key:
[Num Lock] + [-]
Control and F12 Keys
1. Hold down the [Ctrl] key;
2. Press and release the [F12] key;
3. Release the [Ctrl] key:
[Ctrl] + [F12]
Hotkey Mode Environment
When Hotkey mode is active:
A command line appears on the monitor screen. The command line prompt is the word Hotkey: in white text on a blue background, and displays the subsequent Hotkey information that you key in.
Ordinary keyboard and mouse functions are suspended – only Hotkey compliant keystrokes (described in the sections that follow), can be input.
Exiting Hotkey Mode
Pressing [ Esc ] exits Hotkey mode.
50
1.
Make sure that the Hotkey Command Mode function is enabled and
that you key in the appropriate Hotkey. See page 41 for details.
Chapter 5. Hotkey Operation
Selecting the Active Port
Each computer port is assigned a port ID (see Port ID Numbering, page 33).
You can directly access any computer with a Hotkey combination that specifies the port ID that the computer is connected to. The steps are:
1. Enter the Hotkey mode with the:
[Num Lock] + [-] or [Ctrl] + [F12] combination.
2. Key in the port ID.
The port ID numbers display on the command line as you key them in. If you make a mistake, use [Backspace] to erase it.
3. Press [Enter].
After you press [Enter], the KVM focus switches to the designated computer and you automatically exit Hotkey mode.
Note: In Hotkey mode, the KVM focus will not switch to a port if an invalid switch or port number is entered. The Hotkey command line will continue to display on the screen until you enter a valid switch and port number combination, or exit Hotkey mode.
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KL1508Ai / KL1516Ai User Manual
Auto Scan Mode Switching
Auto Scan automatically switches among all the active computer ports that are accessible to the currently logged on user at regular intervals. This allows their activity to be monitored automatically (See SKAN/SKIP MODE of the OSD F3
Setting the Scan Interval
The amount of time Auto Scan keeps the focus on each port is set with the
SCAN DURATION setting of the OSD F3 SET function (see page 40). You can
change the scan interval, before you activate Hotkey Auto Scanning, by entering the following Hotkey combination:
1. Enter the Hotkey mode:
[Num Lock] + [-] or [Ctrl] + [F12] combination.
2. Key in [A][n]
Where [A] is the letter A, and [n] is a number from 1–255 that represents the length of the focus time in seconds.
The letter A and the numbers display on the command line as you key them in. Use [Backspace] to erase any wrong entry.
3. Press [Enter]
After you press [Enter], you exit Hotkey mode, and are ready to start Auto
Scanning.
Entering Auto Scan
To enter the Auto Scanning mode, key in the following Hotkey combination:
1. Enter the Hotkey mode:
[Num Lock] + [-] or [Ctrl] + [F12] combination.
2. Press [A] + [Enter] .
While you are in Auto Scan mode, you can pause the scanning to keep the focus on a particular computer by pressing [P] . When Auto
Scanning is paused, the Command Line displays: Auto Scan: Paused.
When you want to keep the focus on a particular computer, Pausing is more convenient than exiting Auto Scan mode. When you resume scanning it starts at the computer where you paused. If you exited and
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Chapter 5. Hotkey Operation then restarted Auto Scanning, it starts, at the beginning, from the first computer on the installation.
To resume Auto Scanning, press any key. Scanning continues from the computer you paused at.
While the Auto Scan mode is operating, ordinary keyboard and mouse functions are suspended - only Auto Scan mode compliant keystrokes can be input. You must exit Auto Scan mode to regain normal control of the console.
Exiting Auto Scan
1. To exit Auto Scan mode press [Esc] or [Spacebar] . Auto Scanning stops when you exit Auto Scan mode.
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KL1508Ai / KL1516Ai User Manual
Skip Mode Switching
This feature allows you to switch between computers in order to monitor them manually. You can focus on a particular port for as long as you like – as opposed to auto-scanning, which automatically switches the port focus after a fixed interval.
Entering Skip Mode
To enter Skip mode, key in the following Hotkey combination:
1. Enter the Hotkey mode by pressing the:
[Num Lock] + [-] or [Ctrl] + [F12] combination .
2. Press one of the [Arrow] keys.
After you press one of the keyboard arrows, you automatically exit Hotkey mode and enter Skip mode where you can switch ports as follows:
↑
↓
←
→ Skips to the next accessible port.
Skips to the last accessible port of the previous station.
Skips to the first accessible port of the next station.
Once you are in Skip mode, you can continue skipping by pressing the arrow keys. You do not have to use the [Num Lock] + [-] combination again.
While Skip mode is in effect, ordinary keyboard and mouse functions are suspended – only Skip mode compliant keystrokes can be input. You must exit Skip mode to regain normal control of the console.
Exiting Skip Mode
1. To exit Skip mode, press [Esc] or [Spacebar].
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Chapter 5. Hotkey Operation
Computer Keyboard / Mouse Reset
If either the keyboard or mouse stop functioning on the computer connected to the currently selected port, you can perform a keyboard / mouse reset on the computer by executing the following steps:
1. Enter the Hotkey mode with the:
[Num Lock] + [-] or [Ctrl] + [F12] combination .
2. Press [F5] .
After you press [F5] you automatically exit Hotkey mode and regain keyboard and mouse control on the computer connected to the KVM port.
If you fail to regain keyboard / mouse control on the computer after
pressing [F5], perform a system reset. For more information see Lock
This function is essentially the same as unplugging and replugging the keyboard and mouse on the target computer.
Setting the Hotkey Beeper ON/OFF
The beeper (see Activate Beeper, page 41) can be turned on and off with
Hotkeys by the following steps:
1. Enter the Hotkey mode with the:
[Num Lock] + [-] or [Ctrl] + [F12] combination .
2. Press [B] .
After you press [B] , the beeper turns on or off. The command line displays
Beeper On or Beeper Off for one second; then the message disappears and you automatically exit Hotkey mode.
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KL1508Ai / KL1516Ai User Manual
Setting the Hotkey key combination
The keys used to enter the Hotkey Mode (see HOTKEY COMMAND MODE, page 41) can be switched between:
[Num Lock] + [-] , and [Ctrl] + [F12] by the following steps:
1. Enter the Hotkey mode with the:
[Num Lock] + [-] or [Ctrl] + [F12] combination .
2. Press [H] .
After you press [H], the command line displays HOTKEY HAS BEEN
CHANGED for one second; then the message disappears and you automatically exit Hotkey mode.
Setting the OSD Hotkey combination
The Hotkeys used to access the OSD (see OSD HOTKEY, page 40) can be
switched between [Scroll Lock], [Scroll Lock], [Ctrl], [Ctrl], and [Alt], [Alt] by the following steps:
1. Enter the Hotkey mode with the:
[Num Lock] + [-] or [Ctrl] + [F12] combination.
2. Press [T] .
After you press [T] , the command line displays HOTKEY HAS BEEN
CHANGED for one second; then the message disappears and you automatically exit Hotkey mode.
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Chapter 5. Hotkey Operation
Setting the Port Operating System
A port’s operating system configuration can be matched to that of the computer attached to the port by performing the following steps:
1. Enter the Hotkey mode with the:
[Num Lock] + [-] or [Ctrl] + [F12] combination .
2. Press a [Function] key, where [Function] refers to one of the function keys in the following table:
Key
F1
F2
F3
Description
Sets the Port OS to Windows
Sets the Port OS to Mac
Sets the Port OS to Sun
After pressing a function key you automatically exit Hotkey mode.
Restore the Default Values
This administrator-only Hotkey restores the KL1508Ai / KL1516Ai default
values (see on page 147) by performing the following steps:
1. Enter the Hotkey mode with the:
[Num Lock] + [-] or [Ctrl] + [F12] combination .
2. Press [R] .
3. Press [Enter] .
After you press [Enter] , the command line displays RESET TO DEFAULT
SETTING for three seconds; then the message disappears and you automatically exit Hotkey mode.
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KL1508Ai / KL1516Ai User Manual
Hotkey Summary Table
[Num Lock] + [-] or
[Ctrl] + [F12]
[
[
[
[A] [Enter]
[B]
[Esc] or [Spacebar]
[F1]
[F2]
[F3]
[F5]
[H]
[Port ID] [Enter]
[R] [Enter]
[T]
[
←
]
→
]
↑
]
↓
]
Invokes Auto Scan mode.
When Auto Scan mode is in effect, [P] or left-click pauses auto-scanning.
When auto-scanning is paused, pressing any key or another left-click resumes autoscanning.
Toggles the Beeper On or Off.
Exits hotkey mode.
Sets Operating System to Windows
Sets Operating System to Mac
Sets Operating System to Sun
Performs a keyboard / mouse reset on the target computer.
Toggles the Hotkey invocation keys.
Switches access to the computer that corresponds to that Port ID.
Administrator only hotkey. It returns the switch’s settings to their default values.
Toggles the OSD Hotkey between [Ctrl]
[Ctrl] and [Scroll Lock] [Scroll Lock].
Invokes Skip Mode and skips from the current port to the first accessible port previous to it.
Invokes Skip Mode and skips from the current port to the next accessible port.
Invokes Skip Mode and skips from the current port to the last accessible port of the previous Station.
Invokes Skip Mode and skips from the current port to the first accessible port of the next Station.
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Chapter 6
Keyboard Emulation
Mac Keyboard
The PC compatible (101/104 key) keyboard can emulate the functions of the
Mac keyboard. The emulation mappings are listed in the table below.
PC Keyboard
[Shift]
[Ctrl]
Mac Keyboard
Shift
Ctrl
[Ctrl] [1]
[Ctrl] [2]
[Ctrl] [3]
[Ctrl] [4]
[Alt]
[Print Screen]
[Scroll Lock]
[Enter]
[Backspace]
[Insert]
[Ctrl]
Alt
F13
F14
=
Return
Delete
Help
F15
Note: When using key combinations, press and release the first key (Ctrl), then press and release the activation key.
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KL1508Ai/KL1516Ai User Manual
Sun Keyboard
The PC compatible (101/104 key) keyboard can emulate the functions of the
Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below.
PC Keyboard
[Ctrl] [T]
[Ctrl] [F2]
[Ctrl] [F3]
[Ctrl] [F4]
[Ctrl] [F5]
[Ctrl] [F6]
[Ctrl] [F7]
[Ctrl] [F8]
[Ctrl] [F9]
[Ctrl] [F10]
[Ctrl] [1]
[Ctrl] [2]
[Ctrl] [3]
[Ctrl] [4]
[Ctrl] [H]
Sun Keyboard
Stop
Again
Props
Undo
Front
Copy
Open
Paste
Find
Cut
-
+
Help
Compose
Note: When using key combinations, press and release the first key (Ctrl), then press and release the activation key.
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Chapter 7
Logging In
Overview
The KL1508Ai / KL1516Ai can be accessed via its Graphical User Interface
(GUI) locally, and remotely from an internet browser; a Windows application
(AP) program; and a Java application (AP) program.
No matter which access method you choose, the KL1508Ai / KL1516Ai switch’s authentication procedure requires you to submit a valid username and password. If you supply invalid login information, the authentication routine will return an Invalid Username or Password, or Login Failed message. If you see this type of message, log in again with a correct username and password.
Note: If the number of invalid login attempts exceeds a specified amount, a timeout period is invoked. You must wait until the timeout period
expires before you can attempt to log in again. See Login Failures, page 132 for further details.
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KL1508Ai / KL1516Ai User Manual
Local Login
For instructions on logging in locally to your KL1508Ai/KL1516Ai refer to
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Chapter 7. Logging In
Browser Login
The KL1508Ai / KL1516Ai can be accessed via an Internet browser running on any platform. To access the switch, do the following:
1. Open the browser and specify the IP address of the switch you want to access in the browser's location bar.
Note: 1. For security purposes, a login string may have been set by the
administrator (see page 133 for details). If so, you must include a
forward slash and the login string along with the IP address when you log in. For example:
192.168.0.100/kl1516ai
2. If you don't know the IP address and login string, ask your
Administrator. The KL1508Ai / KL1516Ai’s default IP address is: 192.168.0.60
2. When a Security Alert dialog box appears, accept the certificate – it can be
trusted. (See Trusted Certificates, page 193, for details.) If a second
certificate appears, accept it as well.
Once you accept the certificate(s), the login page appears:
3. Provide your username and password (set by the administrator), then click
Login to bring up the Web Main Page. For a discussion of the Web Main
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KL1508Ai / KL1516Ai User Manual
Windows Client AP Login
The Windows AP Client allows direct remote access to Windows systems users, without having to go through a browser (although you initially download
the Windows AP Client program from the browser page – see Chapter 15,
Download). To connect to the KL1508Ai / KL1516Ai, go to the location on
your hard disk that you downloaded the Windows AP Client program to, and double-click its icon (WinClient.exe). If this is the first time that you are running the utility, a dialog box appears requesting that you input your serial number:
The serial number can be found on a sticker on the inside cover of the User
Manual. Key in the serial number – 5 characters per box – then click OK to bring up the Windows Client Connection screen, shown below.
Note: 1. Letters in the serial number must be entered in upper case.
2. This dialog box only appears the first time you run the program. In the future, you go directly to the Windows Client Connection screen.
To connect to the KL1508Ai / KL1516Ai, click the WinClient.exe program icon (on your desktop) to bring up the Windows Client Connection screen:
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Chapter 7. Logging In
The Windows Client AP Connection Screen
A description of the Connection Screen is given in the following table:
Item
Server List
Server
Description
Each time the WinClient.exe file is run, it searches the user's local LAN segment for KL1508Ai / KL1516Ai, and lists whichever ones it finds in this box. If you want to connect to
one of these units, double-click it. (See Connecting –
Windows Client AP, page 66 for details.)
Note: 1. The switch will not appear in the list unless its
Enable Device List configuration parameter has been enabled.
2. Only units whose Access Port settings for Program match the number specified for Port in the Server area of this dialog box appear in the Server List window.
This area is used when you want to connect to a KL1508Ai /
KL1516Ai at a remote location. You can drop down the IP list box and select an address from the list. If the address you want isn't listed, you can key in the target IP address in the IP field, and its port number in the Port field. (If you don't know the port number, contact your Administrator.)
When the IP address and Port number have been
specified, click Connect. (See Connecting – Windows
Client AP, page 66 for details.)
When you have finished with your session and come back to this dialog box, click Disconnect to end the connection.
Message List Located just to the right of the Server panel, the Message List panel lists status messages regarding the connection to the
KL1508Ai / KL1516Ai.
Switch to Remote View Once you have been authenticated (see Connecting –
Windows Client AP, page 66 for details), this button becomes
active. Click it to switch to the GUI Main Page. The GUI Main
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KL1508Ai / KL1516Ai User Manual
Connecting – Windows Client AP
To connect to a KL1508Ai / KL1516Ai do the following::
1. From the Server List box, double-click the device that you wish to connect to.
– Or –
Specify its IP address and port number in the Server IP and Port input boxes.
2. Click Connect.
The Login dialog box appears:
3. Key in a valid Username and Password, and then click OK.
4. Once you have been authenticated, the Remote View button becomes active:
5. Click it to connect to the switch and bring up its GUI Main Page. For a
description of the GUI Main Page, see page 74.
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Chapter 7. Logging In
Java Client AP Login
The Java AP Client provides direct remote access to non-Windows systems users (although you initially download the Java AP Client program from the
browser page – see Chapter 15, Download). To connect to the KL1508Ai /
KL1516Ai, go to the location on your hard disk that you downloaded the Java
AP Client program to, and double-click its icon (JavaClient.jar). If this is the first time that you are running the utility, a dialog box appears requesting that you input your serial number:
The serial number can be found on a sticker on the inside cover of the User
Manual. Key in the serial number – 5 characters per box – then click OK to bring up the Windows Client Connection screen, shown below.
Note: 1. Letters in the serial number must be entered in upper case.
2. This dialog box only appears the first time you run the program. In the future, you go directly to the Java Client Connection screen.
To connect to the KL1508Ai / KL1516Ai, click the JavaClient.jar program icon (on your desktop) to bring up the Windows Client Connection screen:
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KL1508Ai / KL1516Ai User Manual
The Java Client AP Connection Screen
A description of the Connection Screen is given in the following table:
Item
Server List
Server
Description
Each time the JavaClient.jar file is run, it searches the User's local LAN segment for KL1508Ai / KL1516Ai, and lists whichever ones it finds in this box. If you want to connect to
one of these units, double-click it. (See Connecting –
Windows Client AP, page 66 for details.)
Note: 1. The switch will not appear in the list unless its
Enable Device List configuration parameter has been enabled.
2. Only units whose Access Port settings for Program
(see Service Ports, page 124) match the number
specified for Port in the Server area of this dialog box appear in the Server List window.
This area is used when you want to connect to a KL1508Ai /
KL1516Ai at a remote location. You can drop down the IP list box and select an address from the list. If the address you want isn't listed, you can key in the target IP address in the IP field, and its port number in the Port field. (If you don't know the port number, contact your Administrator.)
When the IP address and Port number have been
specified, click Connect. (See Connecting – Windows
Client AP, page 66 for details.)
When you have finished with your session and come back to this dialog box, click Disconnect to end the connection.
Message Panel Located just to the right of the Server panel, the Message panel lists status messages regarding the connection to the
KL1508Ai / KL1516Ai.
Switch to Remote View Once you have been authenticated (see Connecting –
Windows Client AP, page 66 for details), this button becomes
active. Click it to switch to the GUI Main Page. The GUI Main
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Chapter 7. Logging In
Connecting – Java Client AP
To connect to a KVM Over the NET™ switch do the following:
1. From the Server List box, double-click the device that you wish to connect to.
– Or –
Specify its IP address and port number in the Server IP and Port input boxes.
2. Click Login
The Login dialog box appears:
3. Key in a valid Username and Password, and then click OK.
4. Once you have been authenticated, the Remote View button becomes active:
5. Click it to connect to the switch and bring up its GUI Main Page. For a
description of the GUI Main Page, see page 74.
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This Page Intentionally Left Blank
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Chapter 8
The User Interface
Overview
Once you have successfully logged in, the KL1508Ai / KL1516Ai user interface Main Page appears. The look of the page varies slightly, depending on which method you used to log in. Each of the interfaces is described in the sections that follow.
The Web Browser Main Page
To ensure multi-platform operability, access to the KL1508Ai / KL1516Ai can be accomplished with most standard web browsers. Once users log in and are
authenticated (see page 63), the Web Browser Main Page comes up, with the
Port Access page displayed:
Note: The screen depicts an Administrator’s page. Depending on a user’s type and permissions, not all of these elements appear.
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KL1508Ai / KL1516Ai User Manual
Page Components
The web page screen components are described in the table, below:
No.
1 Tab Bar
2 Menu Bar
Item Description
The tab bar contains the KL1508Ai / KL1516Ai main operation categories. The items that appear in the tab bar are determined by the user’s type, and the authorization options that were selected when the user’s account was created.
The menu bar contains operational sub-categories that pertain to the item selected in the tab bar. The items that appear in the menu bar are determined by the user’s type, and the authorization options that were selected when the user’s account was created.
3 Sidebar
4 Filter
5 Help
6 Logout
The Sidebar provides a tree view listing of ports that relate to the various tab bar and menu bar selections.
Clicking a node in the Sidebar brings up a page with the details that are relevant to it.
The filter section at the bottom of the Sidebar lets you expand or narrow the scope of the ports that appear in the Sidebar tree, as follows:
All – Lists all of the ports on the installation
Quick View – Lists only the ports that have been selected as Quick View ports
Power On – Lists only the ports that have their attached devices powered on
Quick View + Power On – Lists only that ports that have been selected as Quick View ports and that have their attached devices turned on.
Help provides information regarding the switch’s current firmware version.
Click this button to log out of your KL1508Ai /
KL1516Ai session.
7 Welcome Message
If this function is enabled (see Welcome Message*, page 110), a welcome message displays here.
8 Interactive Display Panel This is your main work area. The screens that appear reflect your menu choices and Sidebar node selection.
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Chapter 8. The User Interface
The Tab Bar
The number and type of icons that appear on the Tab Bar at the top of the page are determined by the user’s type (Administrator or User) and the permissions assigned when the user’s account was created. The functions associated with each of the icons are explained in the table below:
Icon Function
Port Access: The Port Access page is used to access and control the devices on the KL1508Ai / KL1516Ai installation. This page is available to all users.
User Management: The User Management page is used to create and manage Users and Groups. It can also be used to assign devices
to them. User Management is discussed on page 115. This tab is
available to the Administrator, as well as users who have been given
User Management permission. The tab doesn’t appear for other users.
Device Management: The Device Management page is used to configure and control the overall operation of the KL1508Ai /
KL1516Ai. This page is available to the Administrator, as well as users who have been given Device Management permission. The tab doesn’t appear for other users.
Log: The Log page displays the contents of the log file. The Log page
Maintenance: The Maintenance page is used to install new firmware; backup and restore configuration and account information; ping network devices; and restore default values. The Maintenance page is
discussed on page 147. This page is available to the Administrator and
Users with Maintenance permission. The icon doesn’t display on the page of ordinary users.
Download: Users can click this icon to download AP versions of the
Windows Client; the Java Client; and the Log Server. This page is available to all users. The programs that can be downloaded depend on the user’s permissions.
There are two small icons at the extreme right of the page. Their functions are described in the table, below:
Icon Function
Click this icon to brings up a panel with information about the KVM
Over the NET™ switch firmware version.
Click this icon to log out and end your KVM Over the NET™ switch session.
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The AP GUI Main Page
With WinClient AP, and Java Client AP access, once users log in (see Logging
In, page 61), the GUI Main Page comes up:
The GUI Main Page is similar to that of the Web Browser. The differences between them are as follows:
1. The AP GUI version doesn’t have a menu bar below the tab bar; it has a series of tabs like a notebook, instead. Like the Web Browser interface, however, the makeup of the tabbed notebook changes depending on the items selected on the main Tab Bar and in the Sidebar.
2. There is a hidden Control Panel at the upper or lower center of the screen that becomes visible when you mouse over it. (The default is at the upper center of the screen.)
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The Control Panel
WinClient Control Panel
Since the WinClient Control Panel contains the most complete functionality, this section describes the WinClient Control Panel. Although the Java Control
Panel does not enable all of the features that this one does, the functions that they do share are the same, and you can refer to the information described here when using it.
The Control Panel is hidden at the upper or lower center of the screen (the default is at the upper center), and becomes visible when you mouse over it.
The panel consists of three rows: an icon row at the top, and two text rows below it:
Note: The above image shows the complete Control Panel. The icons that
appear can be user selected. See Control Panel Configuration, page 99,
for details.
By default, the upper text row shows the video resolution of the remote display. As the mouse pointer moves over the icons in the icon bar, however, the information in the upper text row changes to describe the icon's function. In addition, if a message from another user is entered in the message board, and you have not opened the message board in your session, the message will appear in the upper row.
The lower row shows the IP address of the device you are accessing at the left of the row.
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Right clicking in the text row area brings up a menu-style version of the toolbar. In addition, it allows you to select options for the Screen Mode,
Zoom, Mouse Pointer type, and Mouse Sync Mode. These functions are discussed in the sections that follow.
To move the Control Panel to a different location on the screen, place the mouse pointer over the text row area, then click and drag.
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WinClient Control Panel Functions
The Control Panel functions are described in the table below.
Icon Function
This is a toggle. Click to make the Control Panel persistent – i.e., it always displays on top of other screen elements. Click again to have it display normally.
Click to bring up the Macros dialog box (see page 79 for details).
Click to bring up the Video Options dialog box. Right-click to perform
a quick Auto Sync (see Video Settings, page 88, for details).
Click to perform a video and mouse autosync operation. It is the same as clicking the Auto-sync button in the Video Options dialog
box (see Video Settings, page 88).
Toggles the display between Full Screen Mode and Windowed Mode.
Click to take a snapshot (screen capture) of the remote display.
See Snapshot, page 100, for details on configuring the Snapshot parameters.
Click to bring up the Message Board (see The Message Board, page 91).
Click to send a Ctrl+Alt+Del signal to the remote system.
Click to toggle the remote display between color and gray scale views.
Click to zoom the remote display window.
Note: This feature is only available in windowed mode (Full Screen
Mode is off). See Zoom, page 93 for details.
Click to bring up the on-screen keyboard (see The On-Screen
Click to select the mouse pointer type.
Note: This icon changes depending on which mouse pointer type is
selected (see Mouse Pointer Type, page 96).
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Click to toggle Automatic or Manual mouse sync.
When the selection is Automatic, a green
√
appears on the icon.
When the selection is Manual, a red X appears on the icon.
See Mouse DynaSync Mode, page 97 for a complete explanation of
this feature.
Click to display a drop-down list of User macros in order to access and run macros more conveniently than using the Macros dialog box
(see the Macros icon in the table above, and the Macros section on
Click to bring up the Control Panel Configuration dialog box.
See Control Panel Configuration, page 99, for details on configuring
the Control Panel.
Click to exit the viewer.
Exiting from a Browser Viewer session brings you back to the web browser Main Page.
Exiting from a WinClient AP session brings you back to the login dialog box.
Exiting from a Java Client AP session brings you back to the login dialog box.
These icons show the Num Lock, Caps Lock, and Scroll Lock status of the remote computer.
When the lock state is On, the LED is bright green and the lock hasp is closed.
When the lock state is Off, the LED is dull green and the lock hasp is open.
Click on the icon to toggle the status.
Note: These icons and your local keyboard icons are in sync.
Clicking an icon causes the corresponding LED on your keyboard to change accordingly. Likewise, pressing a Lock key on your keyboard causes the icon’s color to change accordingly.
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Macros
The Macros icon provides access to two functions found in the Macros dialog box: Hotkeys and User Macros. Each of these functions is described in the following sections.
Hotkeys
Various actions related to manipulating the remote server can be accomplished with hotkeys. The Hotkey Setup utility (accessed by clicking this icon), lets you configure which hotkeys perform the actions.
The hotkeys that invoke an action are shown to the right of its name. Use the checkbox to the left of an action’s name to enable or disable its hotkey.
To change the hotkey for an action, do the following:
1. Highlight the Action, then click Set Hotkey.
2. Press your selected Function keys (one at a time). The key names appear in the Hotkeys field as you press them.
You can use the same function keys for more than one action, as long as the key sequence is not the same.
To cancel setting a hotkey value, click Cancel; to clear an action’s
Hotkeys field, click Clear.
3. When you have finished keying in your sequence, click Save.
To reset all the hotkeys to their default values, click Reset.
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An explanation of the Hotkey actions is given in the table below:
Action
Exit Remote
Location
Adjust Video
Toggle OSD
Toggle Mouse
Display
Explanation
Breaks the connection to the KL1508Ai / KL1516Ai and returns you to local client computer operation. This is equivalent to clicking the Exit icon on the Control Panel. The default keys are
F2, F3, F4.
Brings up the Video Settings dialog box. This is equivalent to clicking the Video Settings icon on the Control Panel. The default keys are F5, F6, F7.
Toggles the OSD Control Panel Off and On. The default keys are
F3, F4, F5.
If you find the display of the two mouse pointers (local and remote) to be confusing or annoying, you can use this function to shrink the non-functioning pointer down to a barely noticeable circle, which can be ignored. Since this function is a toggle, use the hotkeys again to bring the mouse display back to its original configuration. This is equivalent to selecting the Single pointer type from the Mouse Pointer icon on the Control Panel. The default keys are F7, F8, F9.
Adjust Mouse
Video Autosync
Show/Hide Local
Cursor
Note: The Java Control Panel does not have this feature.
This synchronizes the local and remote mouse movements. The default keys are F6, F7, F8.
This combination performs an auto-sync operation. It is equivalent to clicking the Video Autosync icon on the Control
Panel. The default keys are F8, F7, F6.
Toggles the display of your local mouse pointer off and on. This is equivalent to selecting the Null pointer type from the Mouse
Pointer icon on the Control Panel. The default keys are F4,F5.
Substitute Ctrl key If your local client computer captures Ctrl key combinations, preventing them from being sent to the remote server, you can implement their effects on the remote server by specifying a function key to substitute for the Ctrl key. If you substitute the F11 key, for example, pressing [F11 + 5] would appear to the remote server as [Ctrl + 5]. The default key is F11.
Substitute Alt key Although all other keyboard input is captured and sent to the
KL1508Ai / KL1516Ai switch, [Alt + Tab] and [Ctrl + Alt + Del] work on your local client computer. In order to implement their effects on the remote server, another key may be substituted for the Alt key. If you substitute the F12 key, for example, you would use
[F12 + Tab] and [Ctrl + F12 + Del]. The default key is F12.
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User Macros
User Macros are created to perform specific actions on the remote server. To create the macro, do the following:
1. Select User Macros, then click Add.
2. In the dialog box that comes up, replace the “NewMacro” text with a name of your choice for the macro:
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3. Click Record.
The dialog box disappears, and a small panel appears at the top left of the screen:
4. Press the keys for the macro.
To pause macro recording, click Pause. To resume, click Pause again.
Clicking Show brings up a dialog box that lists each keystroke that you make, together with the amount of time each one takes:
Clicking Cancel cancels all keystrokes.
When you have finished, click Stop. (This is the equivalent of clicking Done in Step 5.)
Note: 1. Case is not considered – typing A or a has the same effect.
2. When recording the macro the focus must be on the remote screen. It cannot be in the macro dialog box.
3. Only the default keyboard characters may be used. Alternate characters cannot be used. For example, if the keyboard is Traditional
Chinese and default character is A the alternate Chinese character obtained via keyboard switching is not recorded.
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5. If you haven’t brought up the Show dialog, click Done when you have finished recording your macro. You return to the Macros dialog box with your macro key presses displayed in the Macro column:
6. If you want to change any of the keystrokes, select the macro and click
Edit. This brings up a dialog box similar to the one for Show. You can change the content of your keystrokes, change their order, etc.
7. Repeat the procedure for any other macros you wish to create.
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After creating your macros, you can run them in any of three ways:
1. By using the hotkey (if one was assigned).
2. By opening the Macro List on the Control Panel and clicking the one you
3. By opening this (Macros) dialog box and clicking Play.
If you run the macro from this dialog box, you have the option of specifying how the macro runs.
If you choose Play Without Wait, the macro runs the keypresses one after another with no time delay between them.
If you choose Play With Time Control, the macro waits for the amount of time between key presses that you took when you created it. Click on the arrow next to Play to make your choice.
If you click Play without opening the list, the macro runs with the default choice (NoWait or TimeCtrl), which is shown in the Playback column.
You can change the default choice by clicking on the current choice
(NoWait in the screenshot above), and selecting the alternate choice.
Note: 1. Information about the Search function is given on page 85.
2. User Macros are stored on the Local Client computer of each user.
Therefore, there is no limitation on the of number of macros, the size of the macro names, or makeup of the hotkey combinations that invoke them
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Search
Search, at the bottom of the dialog box, lets you filter the list of macros that appear in the large upper panel for you to play or edit. Click a radio button to choose whether you want to search by name or by key; key in a string for the search; then click Search. All instances that match your search string appear in the upper panel.
System Macros
System Macros are used to create exit macros for when you close a session. For example, as an added measure of security, you could create a macro that sends the Winkey-L combination which would cause the remote server’s log in page to come up the next time the device was accessed. To create the macro, do the following:
1. Select System Macros, then click Add.
2. In the dialog box that comes up, replace the “New Macro” text with a name of your choice for the macro:
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3. Click Record.
The dialog box disappears, and a small panel appears at the top left of the screen:
4. Press the keys for the macro.
To pause macro recording, click Pause. To resume, click Pause again.
Clicking Show brings up a dialog box that lists each keystroke that you make, together with the amount of time each one takes.
Note: 1. When recording the macro the focus must be on the remote screen. It cannot be in the macro dialog box.
2. Case is not considered – typing A or a has the same effect. Only the default keyboard characters may be used. Alternate characters cannot be used. For example, if the keyboard is Traditional
Chinese and default character is A the alternate Chinese character obtained via keyboard switching is not recorded.
5. If you haven’t brought up the Show dialog, click Done when you have finished recording your macro. You return to the Macros dialog box with your system macro key presses displayed in the Macro column:
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6. If you want to change any of the keystrokes, select the macro and click
Edit. This brings up a dialog box similar to the one for Show. You can change the content of your keystrokes, change their order, etc.
7. Repeat the procedure for any other macros you wish to create.
Once the system macros have been created, they are available for use on a port-by-port basis. They get selected on a port’s Port Configuration → Port
Properties page (see Port Configuration, page 139 for details).
Note: 1. Information about the Search function is given on page 85.
2. You can choose only one system macro per port.
3. Systems macros are stored on the switch, therefore macro names may not exceed 64 Bytes; hotkey combinations may not exceed 256 Bytes.
(Each key usually takes 3–5 Bytes.)
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Video Settings
Clicking the Hammer icon on the Control Panel brings up the Video
Settings dialog box. The options in this dialog box allow you to adjust the placement and picture quality of the remote screen on your monitor:
The meanings of the video adjustment options are given in the table below:
Options Usage
Screen Position Adjust the horizontal and vertical position of the remote server window by Clicking the Arrow buttons.
Auto-Sync Click Auto-Sync to have the vertical and horizontal offset values of the remote screen detected and automatically synchronized with the local screen.
Note: 1. If the local and remote mouse pointers are out of sync, in most cases, performing this function will bring them back into sync.
2. This function works best with a bright screen.
3. If you are not satisfied with the results, use the Screen
Position arrows to position the remote display manually.
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Options
RGB
Usage
Drag the slider bars to adjust the RGB (Red, Green, Blue) values.
When an RGB value is increased, the RGB component of the image is correspondingly increased.
If you enable Set to Grayscale, the remote video display is changed to grayscale.
Gamma
Network Type Select the type of internet connection that the local client computer uses. The switch will use that selection to automatically adjust the
Video Quality and Detect Tolerance settings to optimize the quality of the video display.
Since network conditions vary, if none of the pre-set choices seem to work well, you can select Customize and use the Video Quality and
Detect Tolerance slider bars to adjust the settings to suit your conditions.
Video Quality
This section allows you to adjust the video display's gamma level.
This function is discussed in detail in the next section, Gamma
Adjustment.
Drag the slider bar to adjust the overall Video Quality. The larger the value, the clearer the picture and the more video data goes through the network. Depending on the network bandwidth, a high value may adversely effect response time.
Enable Refresh The KL1508Ai / KL1516Ai can redraw the screen every 1 to 99 seconds, eliminating unwanted artifacts from the screen. Select
Enable Refresh and enter a number from 1 through 99. The
KL1508Ai / KL1516Ai will redraw the screen at the interval you specify. This feature is disabled by default. Click to put a check mark in the box next to Enable Refresh to enable this feature.
Note: 1. The switch starts counting the time interval when mouse movement stops.
2. Enabling this feature increases the volume of video data transmitted over the network. The lower the number specified, the more often the video data is transmitted.
Setting too low a value may adversely affect overall operating responsiveness.
Transparency Adjusts the transparency of the toolbar that comes up when the GUI hotkey ([Scroll Lock][Scroll Lock], for example), is invoked. Slide the bar until the display in the example window is to your liking.
Color Depth
Control
Detect
Tolerance
This setting determines the richness of the video display by adjusting the amount of color information.
This setting also relates to video quality. It governs detecting or ignoring pixel changes. A high setting can result in a lower quality display due to less data transfer. A lower setting will result in better video quality, but setting the threshold too low may allow too much data to be transferred, negatively impacting network performance.
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Gamma Adjustment
If it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Video Adjustment dialog box.
Under Basic configuration, there are ten preset and four user-defined levels to choose from. Drop down the list box and choose the most suitable one.
For greater control, clicking the Advanced button brings up the following dialog box:
Click and drag the diagonal line at as many points as you wish to achieve the display output you desire.
Click Save As to save up to four user-defined configurations derived from this method. Saved configurations can be recalled from the list box at a future time.
Click Reset to abandon any changes and return the gamma line to its original diagonal position.
Click OK to save your changes and close the dialog box.
Click Cancel to abandon your changes and close the dialog box.
Note: For best results, change the gamma while viewing a remote server.
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The Message Board
The KL1508Ai / KL1516Ai supports multiple user logins, which may cause access conflicts. To alleviate the problem, a message board has been provided, which allows users to communicate with each other:
Button Bar
The buttons on the Button Bar are toggles. Their actions are described in the table below:
Button Action
Enable/Disable Chat. When disabled, messages posted to the board are not displayed. The button is shadowed when Chat is disabled. The icon displays next to the user's name in the User List panel when the user has disabled Chat.
Occupy/Release Keyboard/Video/Mouse. When you Occupy the KVM, other users cannot see the video, and cannot input keyboard or mouse data. The button is shadowed when the KVM is occupied. The icon displays next to the user's name in the User List panel when the user has occupied the KVM.
Occupy/Release Keyboard/Mouse. When you Occupy the KM, other users can see the video, but cannot input keyboard or mouse data. The button is shadowed when the KM is occupied. The icon displays next to the user's name in the User List panel when the user has occupied the
KM.
Show/Hide User List. When you Hide the User List, the User List panel closes. The button is shadowed when the User List is open.
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Message Display Panel
Messages that users post to the board - as well as system messages - display in this panel. If you disable Chat, however, messages that get posted to the board won't appear.
Compose Panel
Key in the messages that you want to post to the board in this panel. Click
Send, or press [Enter] to post the message to the board.
User List Panel
The names of all the logged in users are listed in this panel.
Your name appears in blue; other users' names appear in black.
By default, messages are posted to all users. To post a message to one individual user, select the user's name before sending your message.
If a user's name is selected, and you want to post a message to all users, select All Users before sending your message.
If a user has disabled Chat, its icon displays before the user's name to indicate so.
If a user has occupied the KVM or the KM, its icon displays before the user's name to indicate so.
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Setting
100%
75%
50%
25%
1:1
Zoom
The Zoom icon controls the zoom factor for the remote view window.
Settings are as follows:
Description
Sizes and displays the remote view window at 100%.
Sizes and displays the remote view window at 75%.
Sizes and displays the remote view window at 50%.
Sizes and displays the remote view window at 25%.
Sizes and displays the remote view window at 100%. The difference between this setting and the 100% setting is that when the remote view window is resized its contents don’t resize – they remain at the size they were. To see any objects that are outside of the viewing area move the mouse to the window edge, to have the screen scroll.
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The On-Screen Keyboard
The KL1508Ai / KL1516Ai supports an on-screen keyboard, available in multiple languages, with all the standard keys for each supported language. Click this icon to pop up the on-screen keyboard:
One of the major advantages of the on-screen keyboard is that if the keyboard languages of the remote and local systems aren’t the same, you don’t have to change the configuration settings for either system. Just bring up the on-screen keyboard; select the language used by the server you are accessing; and use the on-screen keyboard to communicate with it.
Note: You must use your mouse to click on the keys. You cannot use your actual keyboard.
Changing Languages
To change languages, do the following:
1. Click the down arrow next to the currently selected language, to drop down the language list.
2. Select the new language from the list.
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Expanded Keyboard
To display/hide the expanded keyboard keys, click the arrow to the right of the language list arrow.
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Mouse Pointer Type
The KL1508Ai / KL1516Ai offer a number of mouse pointer options when working in the remote display. Click this icon to select from the available choices:
Note: 1. Before accessing a port, only Dual and Crosshairs are available for the Windows Viewers. Once the port is accessed, all four pointers are available.
2. The Dot pointer is not available with the Java Applet Viewer or the
Java Client AP.
3. Selecting the Dot pointer has the same effect as the Toggle mouse
display hotkey function (see Toggle Mouse Display, page 80 for details).
4. The icon on the Control Panel changes to match your choice.
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Mouse DynaSync Mode
Synchronization of the local and remote mouse pointers is accomplished either automatically or manually.
Automatic Mouse Synchronization (DynaSync)
Mouse DynaSync provides automatic locked-in synching of the remote and local mouse pointers – eliminating the need to constantly resync the two movements.
Note: This feature is only available for Windows and Mac systems (G4 and higher) whose adapter attribute OS setting is configured for Win or
Mac, which are connected to the switch with one of the following
Adapter Cables: KA7170 or KA9170.
All other configurations must use manual mouse synchronization
(described in the next section).
The icon on the Control Panel indicates the synchronization mode status as follows:
Icon Function
This icon displays in gray to indicate that Mouse DynaSync is not available – you must use manual synching procedures. This is the default setting for all KVM Adapters other than the KA7170 and
KA9170.
The green check mark on this icon indicates that Mouse DynaSync is available and is enabled. This is the default setting when Mouse
DynaSync is available. (See the Note, above.)
The red X on this icon indicates that Mouse DynaSync is available but is not enabled.
When Mouse DynaSync is available, clicking the icon toggles its status between enabled and /disabled. If you choose to disable Mouse DynaSync
mode, you must use the manual synching procedures described under Manual
Mouse Synchronization, page 98.
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Mac and Linux Considerations
For Mac OS versions 10.4.11 and higher, there is a second DynaSync setting to choose from. If the default Mouse DynaSync result is not satisfactory, try the Mac 2 setting. To select Mac 2, right click in the text area of the Control Panel and select Mouse Sync Mode
→
Automatic for
Mac 2:
Linux doesn’t support DynaSync Mode, but there is a setting on the Mouse
Sync Mode menu for Redhat AS3.0 systems. If you are using a USB
Adapter Cable (see the Note on the previous page), with an AS3.0 system and the default mouse synchronization is not satisfactory, you can try the
Redhat AS3.0 setting. In either case, you must perform the manual mouse synchronization procedures described in the next section.
Manual Mouse Synchronization
If the local mouse pointer goes out of sync with the remote system's mouse pointer there are a number of methods to bring them back into sync:
2. Perform an Auto Sync with the Video Adjustment function (see Video
Settings, page 88, for details).
3. Invoke the Adjust Mouse function with the Adjust Mouse hotkeys (see
Adjust Mouse, page 80, for details).
4. Move the pointer into all 4 corners of the screen (in any order).
5. Drag the Control Panel to a different position on the screen.
6. Set the mouse speed and acceleration for each problematic server attached
to the switch. See Additional Mouse Synchronization Procedures, page 204, for instructions.
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Control Panel Configuration
Clicking the Control Panel icon brings up a dialog box that allows you to configure the items that appear on the Control Panel, as well as its graphical settings:
The organization of the dialog box is described in the table, below:
Item
Customize
Control Panel
Control Panel
Style
Description
Allows you to select which icons display in the Control Panel. Check the ones you want to see, uncheck the ones you don’t want.
Enabling Transparent makes the Control Panel semi-transparent, so that you can see through it to the display underneath.
Enabling Icon causes the Control Panel to display as an icon until you mouse over it, when the full panel then comes up.
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Item
Screen Options
User Info
Snapshot
Description
If Full Screen Mode is enabled, the remote display fills the entire screen.
If Full Screen Mode is not enabled, the remote display appears as a window on the local desktop. If the remote screen is larger than what is able to fit in the window, move the mouse pointer to the screen border that is closest to the area you want to view and the screen will scroll.
If Keep Screen Size is enabled, the remote screen is not resized.
If the remote resolution is smaller than that of the local monitor, its display appears like a window centered on the screen.
If the remote resolution is larger than that of the local monitor, its display is centered on the screen. To access the areas that are off screen, move the mouse to the corner of the screen that is closest to the area you want to view and the screen will scroll.
If Keep Screen Size is not enabled, the remote screen is resized to fit the local monitor's resolution.
If User Info is enabled, the total number of users displays on the bottom row center of the Control Panel.
These settings let the user configure the KL1508Ai / KL1516Ai’s screen capture parameters (see the Snapshot description under
WinClient Control Panel Functions, page 77):
Path lets you select a directory where the captured screens get saved to. Click Browse; navigate to the directory of your choice; then click OK. If you don’t specify a directory here, the snapshot is saved to your desktop.
Click a radio button to choose whether you want the captured screen to be saved as a BMP or a JPEG (JPG) file.
If you choose JPEG, you can select the quality of the captured file with the slider bar. The higher the quality, the better looking the image, but the larger the file size.
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The Java Control Panel
The Java Client AP Control Panel is similar to the one used by the WinClient:
The major differences between them are:
In the Macros dialog box, Toggle Mouse Display is not available.
The Dot mouse pointer type is not available.
In the Message Board, there is no Show/Hide button to show or hide the user list. This function is achieved by clicking the arrows at the top of the bar that separates the User List panel from the Main panel.
The Control Panel Lock LED icons are not in sync with your keyboard.
When you first connect, the LED display may not be accurate. To be sure, click on the LED icons to set them.
In Control Panel Configuration, the BMP Snapshot format has been replaced by PNG.
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Port Access
Overview
When you log in to the switch the Port Access page comes up with the
KL1508Ai / KL1516Ai’s KVM Connections page displayed.
Browser GUI
AP GUI
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The Connections page is organized into several main areas. All the devices and ports that a user is permitted to access are listed in the Sidebar at the left of the page. After selecting a device or port in the Sidebar, clicking entries on the menu bar (Browser GUI) or tab bar (AP GUI) opens information and configuration pages related to the item selected in the Sidebar.
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The Sidebar
All KVM switches are listed in a tree structure in the Sidebar at the left of the screen:
The Sidebar Tree Structure
Users are only allowed to see the devices and ports that they have access permission for.
Ports and child devices can be nested under their parent devices.
Click the + in front of a device to expand the tree and see the ports/outlets nested underneath it. Click the - to collapse the tree and hide the nested ports/outlets.
A port’s ID number is displayed in brackets next to its icon.
Switches and ports that are on line have their monitor screen icons in
Green; the monitor screens are Gray for devices and ports that are offline.
Outlets that are On have their icons in Amber; the icons are Gray for outlets that are Off.
To access and operate a port, double click its icon. Port operation details
are discussed in Chapter 16, Port Operation.
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View Filter
At the bottom of the sidebar are the viewing filter options which allow you to control the number and type of ports that display in the Sidebar:
The meanings of the choices are explained in the following table:
Choices
ALL
QUICK VIEW
POWER ON
QUICK VIEW +
POWER ON
Explanation
Lists all of the ports on the installation.
Lists only the ports that have been selected as Quick View
Ports (see Set Quick View Ports, page 143).
Lists only the ports that have attached computers Powered
On.
Lists only the ports that have been selected as Quick View
Ports (see Set Quick View Ports, page 143), and that have
their attached computers Powered On.
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Connections
For the KL1508Ai / KL1516Ai, the Connections page displays port status information at the device level, and port connection configuration options at the port level.
Device Level
When a KL1508Ai / KL1516Ai is selected in the Sidebar, the Connections page displays a list of ports for the device that the user is authorized to access or view.
The following attributes are listed for each device:
Port Number – the port’s number on the switch.
Port Name – if a name has been assigned to a port it displays here.
Device Name – if a name has been assigned to the switch it displays here.
Status – the current status of the port – online, or offline.
Operation – You can access any port from the main panel by clicking
Connect.
Note: The sort order of the information displayed can be changed by clicking the column headings.
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Port Level
When a port is selected in the Sidebar, the Connections page displays port connection configuration properties:
This page allows you to view the port’s current configuration only. See Port
Configuration, page 139, for full details about the properties and how to
configure then.
Click the Connect button to view the port display via the KL1508Ai /
KL1516Ai’s built-in Win Viewer (when using Windows Internet Explorer), or
Java Viewer (when using other web browsers).
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User Preferences
The User Preferences page allows users to set up their own, individual, working environments. The switch stores a separate configuration record for each user profile, and sets up the working configuration according to the
Username that was keyed into the Login dialog box:
The page settings are explained in the following table:
Setting
Changing a
Password
Language
OSD Hotkey
ID Display
Function
In the Browser GUI, to change a user’s password, key in the old password and new password into their input boxes; key the new password into the Confirm input box, then click Change
Password to apply the change.
In the AP GUI version, click Change Password; key in the old password and new password into their input boxes; key the new password into the Confirm input box, then click Save.
Selects the language that the interface displays in.
Selects which Hotkey controls the OSD function: [Scroll Lock]
[Scroll Lock] is the default. To select a different combination, click the arrow at the right of the box to drop down the list of choices.
Selects how the Port ID is displayed: the Port Number alone
(PORT NUMBER); the Port Name alone (PORT NAME); or the
Port Number plus the Port Name (PORT NUMBER + PORT
NAME). The default is PORT NUMBER + PORT NAME.
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Setting
ID Duration
Scan Duration
Screen Blanker
Logout Timeout
Viewer*
Welcome
Message*
Save
Function
Determines how long a Port ID displays on the monitor after a port change has taken place. You can choose an amount from 1—255 seconds. The default is 3 Seconds. A setting of 0 (zero) means the Port ID is always on.
Determines how long the focus dwells on each port as it cycles
through the selected ports in Auto Scan Mode (see Auto
Scanning, page 169). Key in a value from 1—255 seconds. The
default is 5 seconds; a setting of 0 disables the Scan function.
If there is no input from the console for the amount of time set with this function, the screen is blanked. Key in a value from 1—30 minutes. A setting of 0 disables this function. The default is 0
(disabled).
Note: Although this function can be set from either the local console or a remote login, it only affects the local console monitor.
If there is no user input for the amount of time set with this function, the user is automatically logged out. A login is necessary before the KL1508Ai / KL1516Ai can be accessed again.
You can choose which viewer is used when accessing a server:
Auto Detect will select the appropriate viewer based on the web browser used; WinClient for Windows Internet Explorer,
Java Client for other web browsers (ex. Firefox).
Java Client will open the Java based viewer regardless of the web browser being used.
You can choose to hide or show the welcome message displayed in the submenu bar. The default is disabled.
Click Save to save any changes made to the User Preferences settings.
* This item is only available with the Browser version.
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Sessions
The Session page lets the administrator and users with User Management permissions see at a glance which users are currently logged into the
KL1508Ai / KL1516Ai, and provides information about each of their sessions.
Note: 1. The Session page isn’t available for ordinary users.
2. Users with User Management permissions can only see the sessions of ordinary users.
3. The sort order of the information displayed can be changed by clicking the column headings.
The meanings of the headings at the top of the page are fairly straightforward.
The IP heading refers to the IP address that the user has logged in from; the
Login Time and Client tell you when and how the user logged in, and the
Category heading lists the type of user who has logged in: Admin
(Administrator); Normal user (User)
This page also gives the administrator the option of forcing a user logout by selecting the user and clicking End Session at the bottom of the main panel.
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Access Rights
Administrators use the Access Rights page to set user access and configuration rights for ports.
Note: The Access page only appears for those users with User Management permissions. It isn’t available for other users.
Browser GUI Interface
If a port is chosen in the Sidebar, the Main panel looks similar to the one shown below:
The main panel consists of two columns: Name, and Access Rights:
Name lists all the users that have been created.
Access Rights indicates the users who have access rights privileges. A check mark ( √ ) indicates that the user has permission to make changes to
the switch configuration settings (see Chapter 11, Device Management);
an X means that the user is denied permission to make configuration changes. Click the icon to toggle permission between Full Access, View
Only, and No Access.
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AP GUI Interface
The AP GUI Access Rights page is similar to the Browser GUI version (see above), except that there is no checkmark icon in the Access column.
Click the text in the Access column to toggle permission between Full
Access, View Only, and No Access.
Saving Changes
Click the Save button at the lower right corner of the page to save any changes made on the Access page.
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User Management
Overview
When you select the User Management tab the screen comes up with the Users page displayed:
Browser GUI
AP GUI
Users appear in the panel at the left of the page. The large panel at the right provides more detailed information at-a-glance for each.
The buttons below the main panel are used to manage users , as shown in the sections that follow.
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Users
The KL1508Ai / KL1516Ai supports two types of user, as shown in the table, below:
User Type
Administrator
User
Role
Access and manage ports and devices. Manage Users, and
Groups. Configure the overall installation. Configure personal working environment.
Access authorized ports and devices. Manage authorized ports and devices; configure personal working environment.
Note: Users who have been given permission to do so, may also manage other users.
Adding Users
To add user, and assign user permissions, do the following:
1. Select Users on the menu bar (Browser GUI)
– or –
Select Users in the Sidebar (AP GUI).
2. To add a user, click Add at the bottom of the main panel. The User notebook opens, with the User tab selected:
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3. Enter the required information in the appropriate fields. A description of each of the fields is given in the table below:
Field
Username
Password
Description
From 1 to16 characters are allowed.
From 0 to16 characters are allowed.
Confirm Password To be sure there is no mistake in the password, you are asked to enter it again. The two entries must match.
Description Additional information about the user that you may wish to include.
Role
Permissions
Note: For ordinary users, in addition to enabling Device
Management, Port
Configuration, and
Maintenance permissions, the user must also be given those rights for each device and port that he will be allowed to manage.
Assignment, page 119 for details.
There are two categories: Administrator and User. There is no limitation on the number of accounts that can be created in each category.
The Administrator is responsible for the overall installation configuration and maintenance; user management; and device and port assignments. The Administrator’s permissions (see page 117) are automatically assigned by the system and cannot be altered.
The default permissions for Users include the Win, Java, and SSH clients, but the permissions can be altered for each User by checking or unchecking any of the permissions checkboxes.
Note: Users who have been given User Management privileges cannot access or configure Groups.
Enabling Device Management allows a user to configure and control the settings for overall KL1508Ai / KL1516Ai
operations (see Device Management, page 121).
Enabling User Management allows a user to create, modify, and delete user and group accounts.
Enabling System Log allows a user to access the system
Enabling Maintenance allows a user to perform all the
Maintenance operations available under the Maintenance
Enabling Power Management allows a user to download the PON AP to link to a Power Over the Net TM login screen. (see the ATEN website for more information about the PN series of Power Distribution Units)
Enabling Windows Client allows a user to download the
Windows Client AP software, and access the KL1508Ai /
KL1516Ai with it, in addition to (or instead of) the browser access method.
Enabling Java Client allows a user to download the Java
Client AP software, and access the KL1508Ai / KL1516Ai with it, in addition to (or instead of) the browser access method.
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4. When your selections have been made click Save.
5. When the Operation Succeeded message appears, click OK.
6. Click Users in the Sidebar to return to the main screen. The new user appears in the Sidebar list and in the main panel, as well.
The Sidebar Users list can expand and collapse. If the list is expanded, click the minus symbol ( – ) next to the Users icon to collapse it; if it is collapsed there is a plus symbol ( + ) next to the icon. Click the plus symbol to expand it.
The icon for administrators has one red band.
The large main panel shows the user’s name; the description that was given when the account was created; and whether the account is currently active or has been disabled.
Modifying User Accounts
To modify a user account, do the following:
1. In the Sidebar User list, click the user’s name
– or –
In the main panel, select the user’s name
2. Click Modify.
3. In the User page that comes up, make your changes, then click Save.
Note: The User page is discussed on page 116; the Devices page is
Deleting User Accounts
To delete a user account do the following:
1. In the main panel, select the user’s name.
2. Click Delete.
3. Click OK.
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Device Assignment
When a user logs in to the KL1508Ai / KL1516Ai, the interface comes up with the Port Access page displayed. All the ports that the user is permitted to access are listed in the Sidebar at the left of the page. Access permissions for those ports and the devices connected to them are assigned on a port-by-port basis from the User list on the Sidebar of the User Management page.
Assigning Device Permissions From the User’s Notebook
To assign a device permissions to a user from the User’s notebook, do the following:
1. In the Sidebar User list, click the user’s name
– or –
In the main panel, select the user’s name.
2. Click Modify.
3. In the User notebook that comes up, select the Devices tab. A screen, similar to the one below, appears:
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4. Make your permission settings for each port according to the information provided below:
Name: Each port accessible to the user is listed under the Names column.
Access: The Access column is where device access rights are set.
Click the icon in the row that corresponds to the port you want to configure to cycle through the choices. The meanings of the icons are described in the table, below:
Full Access
The user can view the remote screen and can perform operations on the remote server from his keyboard and monitor.
View Only
No Access
The user can only view the remote screen and cannot perform any operations on it.
No access rights – the Port will not show up on the User's list on the Main Screen.
5. When you have finished making your choices, click Save.
6. In the confirmation popup that appears, click OK.
Note: In any of the columns, you can use Shift-Click or Ctrl-Click to select a group of ports to configure. Clicking to cycle through the choices on any one of the selected ports causes all of them to cycle in unison.
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KVM Devices
Device Information
The Device Management page opens with the top level KL1508Ai / KL1516Ai selected in the Sidebar and the Device Configuration item selected on the menu bar:
Browser GUI
AP GUI
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General
The General section of the Device Management page displays the name of the selected device, its firmware version, and information about its network configuration.
Note: The AP GUI version presents the same information as the Browser version. Scroll through the list to see the additional entries.
Device Setting
The lower panel presents information concerning the device’s settings, as described , below:
Use Occupy Timeout Mode to set a time threshold for users on ports whose
amount of time set here, the user is timed out and keyboard and mouse control on the port is released, after which the first user to send keyboard or mouse input will occupy the port. However, the user originally connected to the port will still see the port’s video output. The default is 3 minutes.
Use Local Keyboard Language to select the language for the local keyboard from the drop-down menu. The default is English (US).
Turns the Beeper on or off.
If Force all to grayscale is enabled, the remote displays of all devices connected to the KL1508Ai / KL1516Ai are changed to grayscale. This can speed up I/O transfer in low bandwidth situations.
If the Adapter ID function is enabled (the default), the switch stores adapter cable information for each of its ports, so that when you move a
KVM Adapter Cable from one port to another, it remembers the adapter cable’s port properties information at the new location.
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Network
The Network page is used to specify the network environment.
Each of the elements on this page is described in the sections that follow.
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IP Installer
The IP Installer is an external Windows-based utility for assigning IP addresses to the KL1508Ai / KL1516Ai.
Click one of the radio buttons to select Enable, View Only, or Disable for the
IP Installer utility. See IP Installer, page 189, for IP Installer details.
Note: 1. If you select View Only, you will be able to see the KL1508Ai /
KL1516Ai in the IP Installer’s Device List, but you will not be able to change the IP address.
2. For security, we strongly recommend that you set this to View Only or Disable after each use.
Service Ports
As a security measure, if a firewall is being used, the Administrator can specify the port numbers that the firewall will allow. If a port other than the default is used, users must specify the port number as part of the IP address when they log in. If an invalid port number (or no port number) is specified, the
KL1508Ai / KL1516Ai will not be found. An explanation of the fields is given in the table below:
Field
Program
HTTP
HTTPS
Explanation
This is the port number for connecting with the WinClient
ActiveX Viewer, WinClient AP, Java Applet Viewer, Java Client
AP, or via Virtual Media. The default is 9000.
The port number for a browser login. The default is 80.
The port number for a secure browser login. The default is 443.
Note: 1. Valid entries for all of the Service Ports are from 1–65535.
2. Service ports cannot have the same value. You must set a different value for each one.
3. If there is no firewall (on an Intranet, for example), it doesn’t matter what these numbers are set to, since they have no effect.
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Network Configuration
IPv4 Settings
IP Address:
IPv4 is the traditional method of specifying IP addresses. The
KL1508Ai / KL1516Ai can either have its IP address assigned dynamically (DHCP), or it can be given a fixed IP address.
For dynamic IP address assignment, select the Obtain IP address
automatically radio button. (This is the default setting.)
To specify a fixed IP address, select the Set IP address manually radio button and fill in the fields with values appropriate for your network.
Note: 1. If the switch is on a network that uses DHCP to assign network addresses, and you need to ascertain its IP address,
see IP Address Determination, page 189, for information.
DNS Server
For automatic DNS Server address assignment, select the Obtain
DNS Server address automatically radio button.
To specify the DNS Server address manually, select the Set DNS
server address manually radio button, and fill in the addresses for the Preferred and Alternate DNS servers with values appropriate for your network.
Note: Specifying the Alternate DNS Server address is optional.
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IPv6 Settings
IP Address:
either have its IPv6 address assigned dynamically (DHCP), or it can be given a fixed IP address.
For dynamic IP address assignment, select the Obtain IP address
automatically radio button. (This is the default setting.)
To specify a fixed IP address, select the Set IP address manually radio button and fill in the fields with values appropriate for your network.
DNS Server
For automatic DNS Server address assignment, select the Obtain
DNS Server address automatically radio button.
To specify the DNS Server address manually, select the Set DNS
server address manually radio button, and fill in the addresses for the Preferred and Alternate DNS servers with values appropriate for your network.
Note: Specifying the Alternate DNS Server address is optional.
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ANMS
The ANMS (Advanced Network Management Settings) page is used to set up login authentication and authorization management from external sources. It is organized as described, below:
Event Destination
Log Server
When Enable Log Server is checked, important transactions that occur on the KL1508Ai / KL1516Ai, such as logins and internal status messages, are kept in an automatically generated log file.
Specify the MAC address of the computer that the Log Server runs on in the MAC address field.
Specify the service port used by the computer that the Log Server runs on to listen for log details in the Port field. The valid port range is 1–
65535. The default port number is 9001.
Note: The port number must different than the one used for the Program
See Chapter 17, The Log Server, for details on setting up the log server.
The Log File is discussed on page 146.
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Authentication and Authorization
Disable Local Authentication
Selecting this option disables login authentication on the KL1508Ai /
KL1516Ai. The switch can only be accessed using LDAP, LDAPS, MS
Active Directory, RADIUS or CC Management authentication.
RADIUS Settings
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To allow authentication and authorization for the KL1508Ai / KL1516Ai through a RADIUS server, do the following:
1. Check Enable.
2. Fill in the IP addresses and service port numbers for the Preferred and
Alternate RADIUS servers. You can use the IPv4 address, the IPv6 address or the domain name in the IP fields.
3. In the Timeout field, set the time in seconds that the KL1508Ai /
KL1516Ai waits for a RADIUS server reply before it times out.
4. In the Retries field, set the number of allowed RADIUS retries.
5. In the Shared Secret field, key in the character string that you want to use for authentication between the KL1508Ai / KL1516Ai and the
RADIUS Server. A minimum of 6 characters is required.
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Chapter 11. Device Management
(Continued from previous page.)
6. On the RADIUS server, Users can be authenticated with any of the following methods:
Set the entry for the user as su/xxxx
Where xxxx represents the Username given to the user when the account was created on the KL1508Ai / KL1516Ai.
Use the same Username on both the RADIUS server and the
KL1508Ai / KL1516Ai.
Use the same Group name on both the RADIUS server and the
KL1508Ai / KL1516Ai.
Use the same Username/Group name on both the RADIUS server and the KL1508Ai / KL1516Ai.
In each case, the user’s access rights are the ones assigned that were assigned when the User Group was created on the KL1508Ai /
KL1516Ai. (See Adding Users, page 116.)
LDAP / LDAPS Authentication and Authorization Settings
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To allow authentication and authorization for the KL1508Ai / KL1516Ai via LDAP / LDAPS, refer to the information in the table, below:
Enable
Item
Type
LDAP Server IP and Port
Timeout
Admin DN
Password
Admin Name
Search DN
Admin Group
Action
Put a check in the Enable checkbox to allow LDAP / LDAPS authentication and authorization.
Click a radio button to specify whether to use LDAP or LDAPS.
Fill in the IP address and port number for the LDAP or LDAPS server.
You can use the IPv4 address, the IPv6 address or the domain name in the LDAP Server field.
For LDAP, the default port number is 389; for LDAPS, the default port number is 636.
Set the time in seconds that the KL1508Ai / KL1516Ai waits for an LDAP or LDAPS server reply before it times out.
Consult the LDAP / LDAPS administrator to ascertain the appropriate entry for this field. For example, the entry might look like this: ou=kl1516ai,dc=aten,dc=com
Key in the LDAP administrator’s password.
Key in the LDAP administrator’s username.
Set the distinguished name of the search base. This is the domain name where the search starts for user names.
Key in the Group Name for KL1508Ai / KL1516Ai administrator users.
If Enable Authorization is not checked, this field is used to authorize users that are logging in. If a user is in this group, the user receives full access rights. If a user is not in this group, the user only receives limited access rights. Consult the LDAP /
LDAPS administrator to ascertain the appropriate value.
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(Continued from previous page.)
On the LDAP / LDAPS server, Users can be authenticated with any of the following methods:
With MS Active Directory schema.
Without schema – Only the Usernames used on the KL1508Ai /
KL1516Ai are matched to the names on the LDAP / LDAPS server. User privileges are the same as the ones configured on the switch.
Without schema – Only Groups in AD are matched. User privileges are the ones configured for the groups he belongs to on the switch.
Without schema – Usernames and Groups in AD are matched. User privileges are the ones configured for the User and the Groups he belongs to on the switch.
CC Management Settings
To allow authorization for the KL1508Ai / KL1516Ai through a CC (Control
Center) server, check Enable and fill in the CC Server’s IP address and Service port in the appropriate fields. You can use the IPv4 address, the IPv6 address or the domain name in the CC Server IP field.
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Security
The Security page is divided into six main panels, as described in the sections that follow.
Login Failures
For increased security, the Login Failures section allows administrators to set policies governing what happens when a user fails to log in successfully.
To set the Login Failures policy, check the Enable checkbox (the default is for
Login Failures to be enabled). The meanings of the entries are explained in the table below:
Entry
Disable User Account
IP Address Locked
Allowed
Timeout
Explanation
If this is enabled, after the allowed number of failures have been exceeded, the user attempting to log in is automatically locked out. No logins from the username and password that have failed will be accepted. The default is enabled.
If this is enabled, after the allowed number of failures have been exceeded, the computer attempting to log in from that IP is automatically locked out. No logins from that computer will be accepted. The default is enabled.
Note: If the IP is changed, the computer will no longer be locked out.
Sets the number of consecutive failed login attempts that are permitted from a remote computer. The default is 5 times.
Sets the amount of time a remote computer must wait before attempting to login again after it has exceeded the number of allowed failures. The default is 3 minutes.
Note: If Login Failures is not enabled, users can attempt to log in an unlimited number of times with no restrictions. For security purposes, we recommend that you enable this function and enable the lockout policies.
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Login String
The Login String entry field lets the administrator specify a login string (in addition to the IP address) that users must add to the IP address when they access the KL1508Ai / KL1516Ai with a browser.
For example, if 192.168.0.126 were the IP address, and abcdefg were the login string, then the user would have to key in:
192.168.0.126/abcdefg
Note: 1. Users must place a forward slash between the IP address and the string.
2. If no login string is specified here, anyone will be able to access the
KL1508Ai / KL1516Ai login page using the IP address alone. This makes your installation less secure.
The following characters are allowed in the string:
0–9 a–z A–Z ~ ! @ $ & * ( ) _ - = + [ ] , . |
The following characters are not allowed:
% ^ ” : / ? # \ ‘ { } ; ’ < > [Space]
Compound characters (É Ç ñ ... etc.)
For security purposes, we recommend that you change this string occasionally.
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Security
IP and MAC Filtering
IP and MAC Filters control access to the KL1508Ai / KL1516Ai based on the IP and/or MAC addresses of the client computers attempting to connect. A maximum of 100 IP filters and 100 MAC filters are allowed. If any filters have been configured, they appear in the IP Filter and/or MAC
Filter list boxes.
To enable IP and/or MAC filtering, Click to put a check mark in the IP
Filter Enable and/or MAC Filter Enable checkbox.
If the Include button is checked, all the addresses within the filter range are allowed access; all other addresses are denied access.
If the Exclude button is checked, all the addresses within the filter range are denied access; all other addresses are allowed access.
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Adding Filters
To add an IP filter, do the following:
1. Click Add. A script prompt dialog box appears.
2. Specify whether you are filtering an IPv4 or IPv6 address.
3. Key the address you want to filter in the Start: field
4. Click OK.
5. Key the address you want to filter in the End: field.
Note: This description is for the AP GUI. The Browser GUI differs as follows:
1. It doesn’t offer an IPv4 or IPv6 choice. It only has From and
To fields for IPv4 filtering.
2. It doesn’t have a checkbox to specify a single IP address. To filter a single IPv4 address, key the same address in both the
From and To fields.
6. Click OK.
7. Repeat these steps for any additional IP addresses, or IP Address ranges you want to filter.
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To add a MAC filter, do the following:
1. Click Add. A script prompt dialog box.
2. Specify the MAC address in the dialog box, then click OK.
3. Repeat these steps for any additional MAC addresses you want to filter.
IP Filter / MAC Filter Conflict
If there is a conflict between an IP filter and a MAC filter – in other words, if a computer’s address is allowed by one filter but blocked by the other – then the blocking filter takes precedence (the computer’s access is blocked).
Modifying Filters
To modify a filter, select it in the IP Filter or MAC Filter list boxes and click Modify. The Modify dialog box is similar to the Add dialog box.
When it comes up, simply delete the old address(es) and replace it with the new one(s).
Deleting Filters
To delete a filter, select it in the IP Filter or MAC Filter list box and click
Delete.
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Encryption
These flexible encryption alternatives for keyboard/mouse and video let you choose any combination of DES; 3DES; AES; RC4; or a Random cycle of any or all of them.
Enabling encryption affects system performance – no encryption offers the best performance; the greater the encryption the greater the adverse effect. If you enable encryption, the performance considerations are as follows:
RC4 offers the least impact on performance; DES is next; then 3DES or
AES
The RC4 + DES combination offers the least impact of any combination
Working Mode
An explanation of the Working Mode items is given in the table, below:
Item
Enable ICMP
Enable Multiuser
Operation
Explanation
If ICMP is enabled, the KL1508Ai / KL1516Ai can be pinged. If it is not enabled, the device cannot be pinged. The default is Enabled.
Enabling Multiuser operation permits up to 32 users to log in at the same time to share the remote bus. If not enabled, only one user can log in at a time. The default is Enabled.
Enable Browser Enabling Browser means browser access is permitted. If this is disabled, users must access the switch with an HTTP URL.
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Private Certificate
When logging in over a secure (SSL) connection, a signed certificate is used to verify that the user is logging in to the intended site. For enhanced security, the
Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default ATEN certificate.
There are two methods for establishing your private certificate: generating a self-signed certificate; and importing a third-party certificate authority (CA) signed certificate.
Generating a Self-Signed Certificate
If you wish to create your own self-signed certificate, a free utility –
openssl.exe – is available for download over the web. See Self-Signed
Private Certificates, page 196 for details about using OpenSSL to generate
your own private key and SSL certificate.
Obtaining a CA Signed SSL Server Certificate
For the greatest security, we recommend using a third party certificate authority (CA) signed certificate. To obtain a third party signed certificate, go to a CA (Certificate Authority) website to apply for an SSL certificate.
After the CA sends you the certificate and private encryption key, save them to a convenient location on your computer.
Importing the Private Certificate
To import the private certificate, do the following:
1. Click Browse to the right of Private Key; browse to where your private encryption key file is located; and select it.
2. Click Browse to the right of Certificate; browse to where your certificate file is located; and select it.
3. Click Upload to complete the procedure.
Note: 1. Clicking Restore Default returns the device to using the default
ATEN certificate.
2. Both the private encryption key and the signed certificate must be imported at the same time.
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Port Configuration
The Port Configuration page displays status information and allows you to set the properties of a port that has been selected in the Sidebar.
An explanation of the configuration fields is given in the table, below:
Port OS
Field
OS Language
Cable Length
Access Mode
Explanation
Specifies the operating system that the server on the connected port is using. Choices are Win, Mac, Sun, and Other. The default is Win.
Specifies the OS language being used by the server on the connected port. Drop down the list to see the available choices.
The default is English US.
Specifies the length of the Cat5e/6 cable that is used to connect the server to the port. Choices are Short (less than 10 m),
Medium (10–25 m), and Long (greater than 25 m). The default is
Short.
Note: Cable length can affect video quality. Generally speaking, shorter cables offer better quality. This setting is designed to compensate for longer or shorter cable lengths. You can experiment to find the setting that best suits your connection.
Defines how the port is to be accessed when multiple users have logged on, as follows:
Exclusive: The first user to switch to the port has exclusive control over the port. No other users can view the port. The
Timeout function does not apply to ports which have this setting.
Occupy: The first user to switch to the port has control over the port. However, additional users may view the port’s video display. If the user who controls the port is inactive for longer than the time set in the Timeout box, port control is transferred to the first user to move the mouse or strike the keyboard.
Share: Users simultaneously share control over the port. Input from the users is placed in a queue and executed chronologically.
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Field
Exit Macro
Explanation
The Exit Macro panel contains a dropdown list box of user created System macros. You can select a macro from the list
that will execute when exiting the remote server. See System
Macros, page 85 for details on creating exit macros.
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Date/Time
The Date/Time dialog page sets the KL1508Ai / KL1516Ai time parameters.
Set the parameters according to the information below.
Time Zone
To establish the time zone that the KL1508Ai / KL1516Ai is located in, drop down the Time Zone list and choose the city that most closely corresponds to where it is at.
If your country or region employs Daylight Saving Time (Summer Time), check the corresponding checkbox.
Date
Select the month from the dropdown listbox.
Click < or > to move backward or forward by one year increments.
In the calendar, click on the day.
To set the time, use the 24 hour HH:MM:SS format.
Click Set to save your settings.
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Time
To manually set the time, enter the values in the boxes and click Set.
Network Time
To have the time automatically synchronized to a network time server, do the following:
1. Check the Enable auto adjustment checkbox.
2. Drop down the time server list to select your preferred time server
– or –
Check the Preferred custom server IP checkbox, and key in either the IPv4 address, IPv6 address, or domain name of the time server of your choice.
3. If you want to configure an alternate time server, check the Alternate time
server checkbox, and repeat step 2 for the alternate time server entries.
4. Key in your choice for the number of days between synchronization procedures.
5. If you want to synchronize immediately, click Adjust Time Now.
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Set Quick View Ports
The Quick View tab in the Device Management page lets the administrator select which ports to include as quick view ports.
To select/deselect a port as a quick view port, check the Enable Quick
View box for that port.
When a port has been selected as quick view, an icon appears next to the port number in the Sidebar and in the port list on the main screen. When a port is deselected, the icon disappears.
Click Save at the bottom of the page to save your selections.
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Log
Overview
The KL1508Ai / KL1516Ai logs all the events that take place on it. To view the contents of the log, click the Log tab. The device’s Log Information page, similar to the one below, appears:
Browser GUI
AP GUI
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Log Information
The Log page displays events that take place on the KL1508Ai / KL1516Ai, and provides a breakdown of the time, the user, and a description of each one.
You can change the sort order of the display by clicking on the column headings.
The log file tracks a maximum of 512 events. When the limit is reached, the oldest events get discarded as new events come in.
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Chapter 13
Maintenance
Overview
The Maintenance function is used to upgrade firmware; backup and restore configuration and account information; and restore default values.
Browser GUI
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AP GUI
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Device Firmware Upgrade
As new versions of the firmware become available, they can be downloaded from our website. Check the website regularly to find the latest information and packages.
To upgrade the device firmware, do the following:
1. Download the new firmware file to your computer.
2. Log in to the KL1508Ai / KL1516Ai; and click the Maintenance tab. The
Maintenance tab opens to the Firmware File page:
3. Click Browse; navigate to the directory that the new firmware file is in and select the file.
4. Click Upgrade Firmware to start the upgrade procedure.
If you enabled Check Main Firmware Version the current firmware level is compared with that of the upgrade file. If the current version is equal to or higher than the upgrade version, a popup message appears, to inform you of the situation and stops the upgrade procedure.
If you didn't enable Check Main Firmware Version, the upgrade file is installed without checking what its level is.
As the upgrade proceeds, progress information is shown in the
Progress bar.
Once the upgrade completes successfully, the switch resets itself.
5. Log in again, and check the firmware version to be sure it is the new one.
Note: To recover from a “failed upgrade” situation, see Firmware Upgrade
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Adapter Firmware Upgrade
The Adapter Firmware page is used to upgrade the firmware of the KVM
Adapter Cables.
To perform the upgrades, do the following:
1. Log in to the KL1508Ai / KL1516Ai; click the Maintenance tab; and select the Adapter Firmware menu item: to bring up a list of the adapter firmware versions that are stored in the main firmware. If you upgraded the main firmware, it may contain newer versions of the adapter firmware than the versions currently on the adapters.
2. Compare the adapter firmware versions stored in the main firmware with the versions listed in the Current F/W Version column of the Main Panel.
If the versions stored in the firmware are newer than the ones on the adapters, you will probably want to perform the adapter upgrade.
3. In the Name column of the Main Panel, check the ports whose Adapters you want to upgrade.
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4. Click Upgrade Adapters to start the upgrade procedure.
If you enabled Check Adapter Firmware Version, the current firmware level(s) are compared with that of the upgrade versions. If the current version is equal to, or higher than the upgrade version, a message appears in the adapters Progress column informing you that no upgrade is available and stops the upgrade procedure.
If you didn't enable Check Adapter Firmware Version, the upgrade files are installed without checking what their level is.
When the procedure completes the new adapter firmware version displays.
Note: 1. The switch may work with older adapter firmware versions, but for optimum compatibility we recommend upgrading your Adapter
Cable firmware to that stored with the switch’s Main firmware.
2. You can perform the upgrade procedure anytime you add an Adapter to the installation to make sure it is working with the latest firmware version.
3. To recover from a “failed upgrade” situation, see Adapter Firmware
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Firmware Upgrade Recovery
Should the switch’s main firmware upgrade procedure fail, and the switch becomes unusable, the following firmware upgrade recovery procedure will resolve the problem:
1. Power off the switch.
2. Press and hold the Reset Switch in (see Lock LEDs & Reset Switch, page 10).
3. While holding the Reset Switch in, power the switch back on.
This causes the switch to use the original factory installed main firmware version. Once the switch is operational, you can try upgrading the main firmware again.
Adapter Firmware Upgrade Recovery
Should the adapter firmware upgrade procedure fail for one of the KVM
Adapter Cables and the adapter becomes unusable, the following adapter firmware upgrade recovery procedure will resolve the problem:
1. Unplug the Adapter from the server it is connected to.
2. Slide its Firmware Upgrade Recovery Switch (located next to the Cat 5e connector) to the RECOVER position.
3. Plug the Adapter back into the server.
4. Repeat the Adapter upgrade procedure.
5. After the Adapter has been successfully upgraded, unplug the Adapter from the server it is connected to; slide the Firmware Upgrade Recovery
Switch back to the NORMAL position; and plug the Adapter back in.
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Backup/Restore
Selecting the Backup/Restore menu item gives you the ability to back up the switch’s configuration and user profile information:
Backup
To backup the device’s settings do the following:
1. In the Password field, key in a password for the file.
Note: 1. Setting a password is optional. If you do not set one, the file can be restored without specifying a password.
2. If you do set a password, make a note of it, since you will need it to be able to restore the file.
2. Click Backup.
3. When the browser asks what you want to do with the file, select Save to
disk; then save it in a convenient location.
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System Operation
The System Operation page lets you restore certain configuration changes that were made to the KL1508Ai / KL1516Ai back to their original factory default values.
]
The functions performed on this page are as follows:
Clear Port Names:
Clicking this button removes names that have been assigned to the ports
Reset to Default:
Clicking this button undoes all Customization page changes that have been made to the KL1508Ai / KL1516Ai (except for the Port Names), as well as the
Network Transfer Rate (on the Network page), and returns the parameters to the original factory default settings.
System Reset:
Clicking this button makes the KL1508Ai / KL1516Ai reset itself and implement all the new settings when you log out. (Following the reset, wait approximately 30 to 60 seconds before logging back in.)
Note: Even though the changed IP settings are ignored, they still remain in the network settings fields. Which means that the next time you open this page the Reset on exit checkbox will automatically be enabled, and when the switch resets, the new IP settings that you thought you discarded will become the ones used by the switch. To avoid this problem, you should go back to the network settings page and be sure that the IP settings that appear in the fields are the ones you want to use.
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Chapter 14
The Firmware Upgrade Utility
Introduction
The purpose of the Windows-based Firmware Upgrade Utility is to provide an automated process for upgrading the KL1508Ai / KL1516Ai and compatible adapter cable firmware. The program comes as part of a Firmware Upgrade
Package that is specific for each device.
The latest revisions of new firmware for the KL1508Ai / KL1516Ai, and supported KVM Adapter Cables are posted as Firmware Upgrade Packages on our web site. Check the website regularly to find the latest firmware packages and information relating to them.
Note: 1. A single upgrade package contains the upgrade files for the Main
Board and all the supported KVM Adapter Cables.
2. KVM Adapter Cables are referred to as I/O Modules in some dialog boxes.
Before You Begin
To prepare for the firmware upgrade, do the following:
1. From a computer that is not part of your KVM installation go to the ATEN
Internet support site and choose the model name that relates to your device to get a list of available Firmware Upgrade Packages.
2. Choose the Firmware Upgrade Package you want to install (usually the most recent), and download it to your computer.
(Continues on next page.)
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(Continued from previous page.)
3. Use the firmware upgrade cable (provided with this unit), to connect a
COM port on your computer to the firmware upgrade port of your device.
Note: On a daisy chained installation, connect the cable to the first station
(master) unit. The chained stations (slaves) that are the same model will receive the upgrade via the daisy chain cables.
4. Shut down all of the computers except those that are attached to cable adapters that require upgrade. The cable adapters require the computers power source to be upgraded. Do not shut down the stations on the KVM installation that you want to upgrade.
5. From your KVM switch console, bring up the OSD (see page 35) and
select the F4ADM function.
6. Scroll down to FIRMWARE UPGRADE. Press [Enter], then press [Y] to
start the Firmware Upgrade mode (see page 44).
Note: The upgrade to the KVM Adapter Cables takes place via the Cat 5e/
6 cable that connects the adapter cable to the KVM switch, so there is no separate firmware upgrade cable to attach.
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Performing the Upgrade
Starting the Upgrade
To upgrade your firmware:
1. Run the downloaded Firmware Upgrade Package file, either by double clicking the file icon, or by opening a command line and keying in the full path to it.
The Firmware Upgrade Utility Welcome screen appears:
2. Read and Agree to the License Agreement (enable the I Agree radio button).
(Continues on next page.)
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(Continued from previous page.)
3. Click Next to continue. The Firmware Upgrade Utility main screen appears:
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The Utility checks to make sure the KL1508Ai / KL1516Ai is in the
Firmware Upgrade Mode and then lists all firmware needed preselected in the Device List panel.
Note: 1. The Device List lists all the models of KVM Adapter Cable that require upgrading. Selecting the model will upgrade all the devices of that particular model.
2. If the Utility fails to list any firmware check that the KL1508Ai /
KL1516Ai is connected and in the Firmware Upgrade Mode.
Alternatively the Firmware Package maybe corrupted or the wrong version therefore obtain a new copy of the file and retry.
Chapter 14. The Firmware Upgrade Utility
4. Select MAIN to upgrade the firmware for the Main Board. Deselect any
KVM Adapter Cable types that are not required to be upgraded. After you have made your selection(s), click Next to perform the upgrade.
Check Firmware Version - when selected the utility compares the Main
Board firmware level with the upgrade files MAIN. If the device versions are higher than the upgrade versions a dialog box informs you and gives you the option to continue or cancel.
If you didn't enable Check Firmware Version, the utility installs the upgrade files without checking whether they are a higher level, or not.
As the upgrade proceeds status messages appear in the Status
Messages panel, and the progress toward completion is shown on the
Progress bar.
To abort the upgrade procedure before it completes, click Cancel.
If you cancel before completion, a dialog box warns you that the upgrade will not finish and shows the options to proceed or abort the cancel operation. The Mainboard and OSD firmware may be missing or corrupted upon rebooting the switch.
To recover from missing or corrupt firmware, see Firmware Upgrade Recovery , page 161.
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Upgrade Succeeded
After the upgrade has completed, a screen appears to inform you that the procedure was successful:
Click Finish to close the Firmware Upgrade Utility.
Note: At the completion of the upgrade, the KL1508Ai / KL1516Ai restarts.
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Upgrade Failed
If the upgrade failed to complete successfully a dialog box appears asking if you want to retry. Click Yes to retry. If you click No, the Upgrade Failed screen appears.
Click Cancel to close the Firmware Upgrade Utility. See the next section,
Firmware Upgrade Recovery, for how to proceed.
Firmware Upgrade Recovery
Should the firmware on the switch be missing or corrupted it may not be possible to operate or boot the switch. This could be due to:
An interruption of the firmware upgrade.
The firmware upgrade procedure failing.
The unit’s firmware becoming corrupted for unknown reasons.
Main Board Firmware Upgrade Recovery
To perform a firmware upgrade recovery, do the following:
2. Power off and restart the switch according to the instructions given in the
Powering Off and Restarting section (see page 33).
3. Proceed with the firmware upgrade as described in Performing the
Upgrade, starting on page 157.
4. When the upgrade ends, power off the switch
5. Slide the Firmware Upgrade Recovery Switch back to the Normal position.
6. Power on the switch.
Note: If one of the child KVM units fails to upgrade successfully, unchain it from the installation and perform the recovery and upgrade operation on it independently. After it has been successfully upgraded, plug it back into the chain
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Adapter Cable Firmware Upgrade Recovery
To perform an adapter cable firmware upgrade recovery, do the following:
1. Unplug the adapter cable from the computer it is connected to.
2. Slide its Firmware Upgrade Recovery Switch (located next to the RJ45 connector) to the Recover position.
3. Plug the adapter cable back into the computer.
4. From your KVM switch console, bring up the OSD (see page 36) and
select the F4ADM function.
5. Scroll down to FIRMWARE UPGRADE. Press [Enter].
6. Press [Y] to invoke Upgrade mode.
7. Proceed with the firmware upgrade as described in Performing the
Upgrade, starting on page 157.
8. After the upgrade completes and the switch restarts, unplug the adapter cable from the computer and slide the Firmware Upgrade Recovery Switch back to the Normal position.
9. Plug the adapter cable back into the computer.
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Chapter 15
Download
Overview
Download is used to download stand-alone AP versions of the Windows
Client, the Java Client, the Log Server, and the PON AP:
Click the program you want to download; save it to a convenient location on your hard disk, and run it from there.
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Chapter 16
Port Operation
Overview
After you have successfully logged in (see Logging In, page 61), the
KL1508Ai / KL1516Ai opens to the Port Access tab’s Connections page, with the first KL1508Ai / KL1516Ai selected in the sidebar:
Note: See Connections, page 107 for details about the Port Access
Connections page.
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Connecting to a Port
All the devices, ports, and outlets that a user is permitted to access are listed in the Sidebar at the left of the page.
To connect to a port when a device is selected in the Sidebar, double click its icon in the Sidebar; or double click anywhere on its line entry in the main central panel; or select it in the main panel and click Connect at the bottom right of the page.
To connect to a port when the port is selected in the Sidebar, click
Connect at the right of the Status panel (see page 107).
Once you switch to a port, its screen displays on your monitor, and your keyboard and mouse input affects the remote server:
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The Port Toolbar
The KL1508Ai / KL1516Ai interface provides a toolbar to help you with port switching operations from within the captured port. To bring up the toolbar, tap the GUI Hotkey (Scroll Lock or Ctrl), twice. The toolbar appears at the upper left corner of the screen:
Depending on the settings that were selected for ID Display (see page 109), the
Port Number and/or the Port Name display at the right of the toolbar. The
meanings of the toolbar icons are given in a table on page 168.
When the toolbar displays, mouse input is confined to the toolbar area and keyboard input has no effect on the server connected to the port. To carry out operations on the server, close the toolbar by clicking its X icon.
To return to the Port Access Connections page, either click the appropriate icon
(see The Toolbar Icons, page 168), or tap the GUI hotkey again.
Note: 1. You can adjust the toolbar transparency (see Video Settings, page 88).
2. The toolbar functions and icons are also incorporated in the Control
Panel. If you choose to enable them in the Control Panel (see Control
Panel Configuration, page 99), you can disable the Toolbar (see User
Preferences, page 109 for details). To recall the Port Access
Connections page when there is no Toolbar, simply tap the GUI hotkey twice.
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The Toolbar Icons
The meanings of the toolbar icons are explained in the table below.
Icon Purpose
Click to switch to the previous station on the installation without having the recall the Port Access page.
Click to switch to the next station on the installation without having to recall the Port Access page.
Click to skip to the first accessible port on the entire installation, without having to recall the Port Access page.
Click to skip to the first accessible port previous to the current one, without having to recall the Port Access page.
Click to begin Auto Scan Mode. The KL1508Ai / KL1516Ai automatically switches among the ports that were selected for
Auto Scanning. This allows you to monitor their activity without having to switch among them manually.
Click to skip from the current port to the next accessible one, without having to recall the Port Access page.
Click to skip from the current port to the last accessible port on the entire installation, without having to recall the Port Access page.
Click to recall the Port Access page.
Click to invoke Panel Array Mode (see Panel Array Mode, page 172).
Click to close the toolbar.
Click to logout and exit the application.
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Toolbar Hotkey Port Switching
When the toolbar displays, you can use hotkeys to provide KVM focus to a port directly from the keyboard. The KL1508Ai / KL1516Ai provides the following hotkey features:
Going directly to a port by keying in its port number and clicking Enter.
Auto Scanning
Skip Mode Switching
The hotkeys are: A and P for Auto Scanning; and the Arrow Keys for Skip
Mode.
Note: 1. In order for hotkey operations to take place, the toolbar must be
visible (see The Port Toolbar, page 167).
2. To use the keys designated as hotkeys (i.e. A, P, etc.) for normal, nonhotkey purposes, you must first close the toolbar.
3. For issues affecting multiple user operation in Auto Scan Mode, see
Multiuser Operation, page 174.
Auto Scanning
The Scan function automatically switches among all the ports that are accessible to the currently logged on user at regular intervals, so that the user can monitor their activity automatically.
Setting the Scan Interval:
The amount of time Auto Scan dwells on each port is set with the Scan
Duration setting (see Scan Duration, page 110).
Invoking Auto Scan
To start Auto Scanning, with the toolbar showing, tap the A key. The Auto
Scan function cycles through the ports in order – starting from the first port on the installation. An S appears in front of the Port ID Display to indicate that the port is being accessed under Auto Scan Mode.
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Pausing Auto Scan
While you are in Auto Scan Mode, you can pause the scanning in order to keep the focus on a particular server by pressing P. During the time that
Auto Scanning is paused, the S in front of the Port ID blinks On and Off.
Pausing when you want to keep the focus on a particular server can be more convenient than exiting Auto Scan Mode because when you Resume scanning, you start from where you left off. If, on the other hand, you were to exit and then restart Auto Scan Mode, the scanning would start over from the very first server on the installation.
To Resume Auto Scanning after a pause, press any key except [Esc] or the
[Spacebar]. Scanning continues from where it left off.
Exiting Auto Scan
While Auto Scan Mode is in effect, ordinary keyboard functions are suspended. You must exit Auto Scan Mode in order to regain normal control of the keyboard. To exit Auto Scan Mode press [Esc] or the
[Spacebar]. Auto Scanning stops when you exit Auto Scan Mode.
Skip Mode
Skip Mode allows you to switch ports in order to monitor the servers manually.
You can dwell on a particular port for as long or as little as you like - as opposed to Auto Scanning, which automatically switches after a fixed interval.
The Skip Mode hotkeys are the four Arrow keys. Their operation is explained in the table below:
Arrow
←
→
↑
↓
Action
Skips from the current port to the first accessible port previous to it.
Skips from the current port to the first accessible port that comes after it.
Skips from the current port to the first accessible port on the installation.
Skips from the current port to the last accessible port on the installation.
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Recalling the Port Access Page
To dismiss the toolbar and bring back the Port Access page, do one of the following:
Tap the GUI Hotkey once.
From the toolbar, click the icon that recalls the Port Access page (see The
The toolbar closes, and the Port Access Page appears.
GUI Hotkey Summary Table
The following table presents a summary of the GUI Hotkey actions after you
have accessed a port. See User Preferences, page 109 to set the GUI Hotkey.
To...
Do This...
Open the Toolbar
Open the Port
Access Page
The Toolbar is open
Click the GUI Hotkey twice
Click the GUI Hotkey once
The Toolbar is not open Click the GUI Hotkey three times
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Panel Array Mode
Clicking the toolbar's Panel icon invokes Panel Array Mode. Under this mode, the screen divides into a grid of up to 42 panels:
Each panel represents one of the switch’s ports beginning with Port 1 at the upper left, and going from left to right; top to bottom.
The number of panels in the array can be selected by clicking the Show
More Ports, and Show Fewer Ports symbols on the panel array toolbar
(see the following page for an explanation of the panel array toolbar).
Only ports that are accessible to the user are displayed. For ports that are not accessible, the panel is blank.
If the server connected to a port is on line, its screen displays in its panel, otherwise the panel is blank.
Mousing over a panel displays information about the port (port name, online status, port access status, and resolution).
You can access a server connected to a port by moving the mouse pointer over its panel and clicking. You switch to the server exactly as if you had selected it from the Port Access page.
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Panel Array Toolbar
The panel array toolbar provides shortcut navigation and control of the panel array. The toolbar can be dragged anywhere on the screen. Mousing over an icon brings up a “tooltip” that provides a short description of the icon’s function. The icon functions are described in the table below:
Click and drag to move the toolbar.
Note: This icon is only available with the Windows Clients. To move the
Java Client toolbars, click on any empty space and drag.
Pause panel scanning, leaving the focus on the panel that currently has it.
Move back four panels.
Move to the previous panel.
Move to the next panel.
Move ahead four panels.
Show More Ports: Increase the number of panels in the array.
Show Fewer Ports: Decrease the number of panels in the array.
Toggle 4/3 aspect ratio.
Exit Panel Array mode.
Note: For issues affecting multiple user operation in Panel Array Mode, see
Multiuser Operation, page 174.
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Multiuser Operation
The KL1508Ai / KL1516Ai supports multiuser operation. When multiple users simultaneously access the switch from client computers, the rules of precedence that apply are shown in the following table:
Operation
General
Auto Scan Mode
Panel Array Mode
Rule
The switches utilize a single shared bus implementation – although they support local and remote login at the same time, they do not support independent operation. If a local user logs in while a remote user has already opened a session, the local user sees the same screen that the remote user is working on
If a user has invoked Auto Scan Mode (see page 169), and
then another user logs on, at first the new user sees the GUI
Main Page – but as soon as he accesses any port, he automatically enters Auto Scan Mode (since he is sharing the bus with the original user).
Any user can halt Auto Scan Mode by recalling the GUI Main
Page. When this occurs, Auto Scan Mode stops and all the other users on the bus are switched to the port that was being accessed when Auto Scan Mode stopped.
If a user has invoked Panel Array Mode (see page 172),
and then another user logs on, the new user sees the GUI
Main Page – but as soon as he accesses any port, he automatically enters Panel Array Mode (since he is sharing the bus with the original user).
Panel Array Mode continues until the original user stops it.
(Administrators can override Panel Array Mode, however.)
Only the user who starts Panel Array Mode can use the
Skip Mode (see page 170), function.
Only the user who starts Panel Array Mode can switch ports. Other users automatically switch to the ports that the original user selects. However, if one of the other users does not have access rights to the port that the original user switches to, that user will not be able to view the port.
Individual users can increase or decrease the number of panels they wish to view in Panel Array Mode; however, the picture quality may decrease as the number of panels increases.
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Chapter 17
The Log Server
The Windows-based Log Server is an administrative utility that records all the events that take place on selected KL1508Ai / KL1516Ai units and writes them to a searchable database. This chapter describes how to install and configure the Log Server.
Installation
1. From the computer that you want to use as the Log Server, open your
browser and log into the KL1508Ai / KL1516Ai (see page 63).
2. Click the Log Server button at the left of the Webpage to start the Log
Server installation program.
3. If any security warning dialog boxes appear, ignore them and click Run or
Open.
Note: If the browser cannot run the file, save it to disk, instead, and run the file from your disk.
4. Click Next. Then follow the on-screen instructions to complete the installation and have the Log Server program icon placed on your desktop.
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Starting Up
To bring up the Log Server, either double click the program icon, or key in the full path to the program on the command line. The first time you run it, a screen similar to the one below appears:
Note: 1. The MAC address of the Log Server computer must be specified on
the Service Configuration page of the Administrator Utility (see page 127).
2. The Log Server requires the Microsoft Jet OLEDB 4.0 driver in order to access the database.
The screen is divided into three components:
A Menu Bar at the top
A panel that will contain a list of KL1508Ai / KL1516Ai units in the
middle (see The Log Server Main Screen, page 181, for details).
A panel that will contain an Events List at the bottom
Each of the components is explained in the sections that follow.
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The Menu Bar
The Menu bar consists of four items:
Configure
Events
Options
Help
These are discussed in the sections that follow.
Note: If the Menu Bar appears to be disabled, click in the KL1508Ai /
KL1516Ai List window to enable it.
Configure
The Configure menu contains three items: Add, Edit, and Delete. They are used to add new KL1508Ai / KL1516Ai units to the KL1508Ai / KL1516Ai List; edit the information for units already on the list; or delete KL1508Ai /
KL1516Ai units from the list.
To add a KL1508Ai / KL1516Ai to the KL1508Ai / KL1516Ai List, click
Add.
To edit or delete a listed KL1508Ai / KL1516Ai, first select the one you want in the KL1508Ai / KL1516Ai List window, then open this menu and click Edit or Delete.
When you choose Add or Edit, a dialog box, similar to the one below appears:
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A description of the fields is given in the table, below:
Field
Address
Explanation
This can either be the IP address of the KL1508Ai / KL1516Ai or its DNS name (if the network administrator has assigned it a DNS name).
Port The port number that was assigned to the Log Server in the KL1508Ai /
KL1516Ai OSD (see Log Server, page 127).
Description This field is provided so that you can put in a descriptive reference for the unit to help identify it.
Limit This specifies the number of days that an event should be kept in the
Log Server's database before it expires and it is cleared out.
Fill in or modify the fields, then click OK to finish.
Events
The Events Menu has two items: Search and Maintenance.
Search
Search allows you to search for events containing specific words or strings.
When you access this function, a screen similar to the one below appears:
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A description of the items is given in the table below:
Start Time
End Date
End Time
Pattern
Results
Search
Exit
Item
New search
Search last results
Search excluding last results
Server List
Priority List
Start Date
Explanation
This is one of three radio buttons that define the scope of the search. If it is selected, the search is performed on all the events in the database for the selected KL1508Ai / KL1516Ai.
This is a secondary search performed on the events that resulted from the last search.
This is a secondary search performed on all the events in the database for the selected KL1508Ai / KL1516Ai excluding the events that resulted from the last search.
KL1508Ai / KL1516Ai units are listed according to their IP address. Select the unit that you want to perform the search on from this list. You can select more than one unit for the search. If no units are selected, the search is performed on all of them.
Sets the level for how detailed the search results display should be. 1 is the most general; 3 is the most specific.
Select the date that you want the search to start from. The format follows the MM/DD/YYYY convention, as follows:
11/02/2011
Select the time that you want the search to start from.
Select the date that you want the search to end at.
Select the time that you want the search to end at.
Key in the pattern that you are searching for here. The multiple character wildcard (%) is supported. E.g., h%ds would match hands and hoods.
Lists the events that contained matches for the search.
Click this button to start the search.
Click this button to print the search results.
Click this button to exit the Search dialog box.
Maintenance
This function allows the administrator to perform manual maintenance of the database, such as erasing specified records before the expiration time that was
set with the Limit setting of the Edit function (see page 178).
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Options
Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if the previous attempt to connect failed. When you click this item, a dialog box, similar to the one below appears:
Key in the number of seconds, then click OK to finish.
Help
From the Help Menu, click Contents to access the online Windows Help file.
The help file contains instructions about how to setup, operate and troubleshoot the Log Server.
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The Log Server Main Screen
Overview
The Log Server Main Screen is divided into two main panels.
The upper (List) panel lists the KL1508Ai / KL1516Ai units that have
been selected for the Log Server to track (see Configure, page 177).
The lower (Event) panel displays the log events for the currently selected
KL1508Ai / KL1516Ai (the highlighted one - if there are more than one).
To select a KL1508Ai / KL1516Ai unit in the list, simply click on it.
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The List Panel
The List panel contains six fields:
Field
Recording
Address
Port
Connection
Days
Description
Explanation
Determines whether the Log Server records log events for this KL1508Ai / KL1516Ai or not. If the Recording check box is checked, the field displays Recording, and log events are recorded. If the Recording check box is not checked, the field displays Paused, and log events are not recorded.
Note: Even though a KL1508Ai / KL1516Ai is not the currently selected one, if its Recording check box is checked, the Log Server will still record its log events.
This is the IP Address or DNS name that was given to the
KL1508Ai / KL1516Ai when it was added to the Log Server
This is the port number that was assigned to the Log Server
in the KL1508Ai / KL1516Ai OSD (see Log Server, page 127).
If the Log Server is connected to the KL1508Ai / KL1516Ai, this field displays Connected.
If it is not connected, this field displays Waiting. This means that the Log Server's MAC address has not been set properly.
It needs to be set on the Service Configuration page of the
Administrator Utility (see page 127).
This field displays the number of days that the KL1508Ai /
KL1516Ai's log events are to be kept in the Log Server's
database before expiration (see Configure, page 177).
This field displays the descriptive information given for the
KL1508Ai / KL1516Ai when it was added to the Log Server
The Event Panel
The lower panel displays tick information for the currently selected KL1508Ai
/ KL1516Ai. Note that if the installation contains more than one switch, even though a switch isn’t currently selected, if its Recording checkbox is checked, the Log Server records its tick information and keeps it in its database.
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Appendix
Safety Instructions
General
Read all of these instructions. Save them for future reference.
Follow all warnings and instructions marked on the device.
Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
Do not use the device near water.
Do not place the device near, or over, radiators or heat registers.
The device cabinet is provided with slots and openings to allow for adequate ventilation. To ensure reliable operation, and to protect against overheating, these openings must never be blocked or covered.
The device should never be placed on a soft surface (bed, sofa, rug, etc.) as this will block its ventilation openings. Likewise, the device should not be placed in a built in enclosure unless adequate ventilation has been provided.
Never spill liquid of any kind on the device.
Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
The device should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.
The device is designed for IT power distribution systems with 230V phase-to-phase voltage.
To prevent damage to your installation it is important that all devices are properly grounded.
The device is equipped with a 3-wire grounding type plug. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not attempt to defeat the purpose of the grounding-type plug. Always follow your local/national wiring codes.
Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over.
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If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.
To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).
Position system cables and power cables carefully; Be sure that nothing rests on any cables.
Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock.
Do not attempt to service the device yourself. Refer all servicing to qualified service personnel.
If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for repair.
The power cord or plug has become damaged or frayed.
Liquid has been spilled into the device.
The device has been exposed to rain or water.
The device has been dropped, or the cabinet has been damaged.
The device exhibits a distinct change in performance, indicating a need for service.
The device does not operate normally when the operating instructions are followed.
Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair.
Do not connect the RJ-11 connector marked “UPGRADE” to a public telecommunications network.
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Appendix
Rack Mounting
Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
Always load the rack from the bottom up, and load the heaviest item in the rack first.
Make sure that the rack is level and stable before extending a device from the rack.
Use caution when pressing the device rail release latches and sliding a device into or out of a rack; the slide rails can pinch your fingers.
After a device is inserted into the rack, carefully extend the rail into a locking position, and then slide the device into the rack.
Do not overload the AC supply branch circuit that provides power to the rack. The total rack load should not exceed 80 percent of the branch circuit rating.
Make sure that all equipment used on the rack - including power strips and other electrical connectors - are properly grounded.
Ensure that proper airflow is provided to devices in the rack.
Ensure that the operating ambient temperature of the rack environment does not exceed the maximum ambient temperature specified for the equipment by the manufacturer.
Do not step on or stand on any device when servicing other devices in a rack.
Caution: Slide/rail (LCD KVM) mounted equipment is not to be used as a shelf or a work space.
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Technical Support
Technical support is available both by email and online (with a browser over the web):
International
Email Support
Online
Support
Technical Support
Troubleshooting
Documentation
Software Updates
Telephone Support [email protected]
http://support.aten.com
http://www.aten.com
886-2-8692-6959
North America
Email Support
Online
Support
Technical Support
Troubleshooting
Documentation
Software Updates
Telephone Support
ATEN TECH [email protected]
ATEN NJ [email protected]
ATEN TECH http://www.aten-usa.com/support
ATEN NJ http://support.aten.com
ATEN TECH http://www.aten-usa.com
ATEN NJ http://www.aten.com
ATEN TECH 1-888-999-ATEN
ATEN NJ 1-732-356-1703
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase.
Your computer configuration, including operating system, revision level, expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help.
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Appendix
Specifications
Computer
Connections
Function
Direct
Max.
Console
Connections
Local
Remote
Port Selection
Connectors Console
Ports
Keyboard
Video
Mouse
Switches
KVM Ports
Daisy Chain
Power
F/W Upgrade
External Mouse
LAN
PON
Power
LCD Power
LCM Adjustment
Port Selection
FW Upgrade
KVM Reset
Station
KL1508Ai
8
128 (via Daisy Chain)
1
KL1516Ai
16
256 (via Daisy Chain)
OSD, Hotkeys, Pushbutton
1 x 6-pin Mini-DIN Female (Purple)
1 x USB Type-A Female (White)
1 x HDB-15 Female (Blue)
1 x 6-pin Mini-DIN Female (Green)
1 x USB Type-A Female (White)
8 x RJ-45 Female 16 x RJ-45 Female
1 x DB-25 Male (Black)
1 x 3-prong AC socket
1 x RJ-11 Female (Black)
1 x USB Type A Female
1 x RJ-45 Female
1 x RJ-45 Female
1 x Rocker
1 x Pushbutton
4 x Pushbutton
8 x Pushbutton 16 x Pushbutton
1 x Slide
1 x Semi-recessed Pushbutton
2 x Pushbutton
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LEDs
Emulation
Video
Scan Interval
Input
Physical
Properties
Function
Station ID
Port Online
Power
Lock
Power Consumption
Selected
Num
Caps
Scroll
Link
10/100 Mbps
LCD Power
Keyboard/Mouse
Environment Operating Temp
Storage Temp
Humidity
Housing
Weight (17” / 19”)
Dimensions (L x W x H)
KL1508Ai KL1516Ai
2 x 7 Segments (Orange)
8 (Green) 16 (Green)
8 (Orange) 16 (Orange)
1 (Blue)
1 (Green)
1 (Green)
1 (Green)
1 (Green)
1 (Orange/Green)
1 (Orange)
PS/2; USB
1280 x 1024 @ 75Hz; DDC2B (50m*, Local);
1600 x 1200 @ 60Hz; DDC2B (40m*, Remote)
1-255 sec.
100-240V AC; 50/60 Hz; 1A
120V, 31W / 230V, 32W
(17”);
120V, 33W / 230V, 34W
(19”)
120V, 33W / 230V, 34W
(17”);
120V, 34W / 230V, 36W
(19”)
0–40 o
C
-20–60 o C
0–80% RH; Non-condensing
Metal
15.96 kg / 16.19 kg 16.00 kg / 16.25 kg
70.12 x 48.00 x 4.40 cm
*With KVM Adapter Cable KA7000 series.
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Appendix
IP Address Determination
If you are an administrator logging in for the first time, you need to access the
KL1508Ai / KL1516Ai in order to give it an IP address that users can connect to. There are three methods to choose from. In each case, your client computer must be on the same network segment as the KL1508Ai / KL1516Ai. After you have connected and logged in you can give the KL1508Ai / KL1516Ai its fixed
network address. (See Network, page 123.)
The Local Console
The easiest way to assign an IP address is from the local console. Refer to SET
IP ADDRESS, page 43, for details on the procedure involved.
IP Installer
For client computers running Windows, an IP address can be assigned with the
IP Installer utility. The utility can be obtained from the Download area of our website. Look under Driver/SW, and the model of your switch. After downloading the utility to your client computer, do the following:
1. Unzip the contents of IPInstaller.zip to a directory on your hard drive.
2. Go to the directory that you unzipped the IPInstaller program to and run
IPInstaller.exe. A dialog box similar to the one below appears:
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3. Select the KL1508Ai / KL1516Ai in the Device List.
Note: 1. If the list is empty, or your device doesn't appear, click
Enumerate to refresh the Device List.
2. If there is more than one device in the list, use the MAC address to pick the one you want.
4. Select either Obtain an IP address automatically (DHCP), or Specify an
IP address. If you chose the latter, fill the IP Address, Subnet Mask, and
Gateway fields with the information appropriate to your network.
5. Click Set IP.
6. After the IP address shows up in the Device List, click Exit. See IP
Installer, page 108 for more information.
Browser
1. Set your client computer's IP address to 192.168.0.XXX
Where XXX represents any number or numbers except 60. (192.168.0.60 is the default address of the KL1508Ai / KL1516Ai.)
2. Specify the switch's default IP address (192.168.0.60) in your browser, and you will be able to connect.
3. Assign a fixed IP address for the KL1508Ai / KL1516Ai that is suitable for the network segment that it resides on.
After you log out, reset your client computer's IP address to its original value.
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Appendix
IPv6
At present, the KL1508Ai / KL1516Ai supports three IPv6 address protocols:
Link Local IPv6 Address, IPv6 Stateless Autoconfiguration, and Stateful
Autoconfiguration (DHCPv6).
Link Local IPv6 Address
At power on, the KL1508Ai / KL1516Ai is automatically configured with a
Link Local IPv6 Address (for example, fe80::210:74ff:fe61:1ef). To find out what the Link Local IPv6 Address is, log in with the KL1508Ai / KL1516Ai
IPv4 address and open the Device Management → Device Information page.
The address is displayed in the General list box (see page 122).
Once you have determined what the IPv6 address is, you can use it when logging in from a browser or the Win and Java Client AP programs.
For example:
If you are logging in from a browser, you would key in http://[fe80::2001:74ff:fe6e:59%5] for the URL bar.
If you are logging in with the AP program, you would key: fe80::2001:74ff:fe6e:59%5
for the IP field of the Server panel (see Windows Client AP Login, page 64).
Note: 1. To log in with the Link Local IPv6 Address, the client computer must be on the same local network segment as the KL1508Ai / KL1516Ai
2. The %5 is the %interface used by the client computer. To see your client computer’s IPv6 address: from the command line issue the following command: ipconfig /all. The % value appears at the end of the IPv6 address.
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IPv6 Stateless Autoconfiguration
If the KL1508Ai / KL1516Ai network environment contains a device (such as a router) that supports the IPv6 Stateless Autoconfiguration function, the
KL1508Ai / KL1516Ai can obtain its prefix information from that device in order to generate its IPv6 address. For example, 2001::74ff:fe6e:59.
As above, the address is displayed in the General list box of the Device
Management →
Device Information page (see page 122).
Once you have determined what the IPv6 address is, you can use it when logging in from a browser or the Win and Java Client AP programs.
For example:
If you are logging in from a browser, you would key in http://[2001::74ff:fe6e:59] for the URL bar.
If you are logging in with the AP program, you would key:
2001::74ff:fe6e:59
for the IP field of the Server panel (see Windows Client AP Login, page 64).
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Appendix
Trusted Certificates
Overview
When you try to login to the KL1508Ai / KL1516Ai from your Web browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed.
The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on Microsoft’s list of Trusted Authorities. You have two options: 1) you can ignore the warning and click Yes to go on; or 2) you can install the certificate and have it be recognized as trusted.
If you are working on a computer at another location, accept the certificate for just this session by clicking Yes.
If you are working at your own computer, install the certificate on your computer (see below for details). After the certificate is installed, it will be recognized as trusted.
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Installing the Certificate
To install the certificate:
1. In the Security Alert dialog box, click View Certificate. The Certificate dialog box appears.
Note: There is a red and white X logo over the certificate to indicate that it is not trusted.
2. Click Install Certificate.
3. Follow the Installation Wizard to complete the installation. Unless you have a specific reason to choose otherwise, accept the default options. The
Wizard presents a caution screen:
4. Click Yes.
194
5. Click Finish to complete the installation.
6. Click OK to close the dialog box.
Certificate Trusted
The certificate is now trusted:
Appendix
When you click View Certificate, you can see that the red and white X logo is no longer present – further indication that the certificate is trusted.
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Self-Signed Private Certificates
If you wish to create your own self-signed encryption key and certificate, a free utility – openssl.exe – is available for download over the web at
www.openssl.org. To create your private key and certificate do the following:
1. Go to the directory where you downloaded and extracted openssl.exe to.
2. Run openssl.exe with the following parameters: openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509
-keyout CA.key -out CA.cer -config openssl.cnf
Note: 1. The command should be entered all on one line (i.e., do not press
[Enter] until all the parameters have been keyed in).
2. If there are spaces in the input, surround the entry in quotes (e.g.,
“ATEN International”).
To avoid having to input information during key generation the following additional parameters can be used: /C /ST /L /O /OU /CN /emailAddress.
Examples
openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509
-keyout CA.key -out CA.cer -config openssl.cnf -subj
/C=yourcountry/ST=yourstateorprovince/L=yourlocationor city/O=yourorganiztion/OU=yourorganizationalunit/
CN=yourcommonname/[email protected]
openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509
-keyout CA.key -out CA.cer -config openssl.cnf -subj
/C=CA/ST=BC/L=Richmond/O="ATEN International"/OU=ATEN
/CN=ATEN/[email protected]
Importing the Files
After the openssl.exe program completes, two files – CA.key (the private key) and CA.cer (the self-signed SSL certificate) – are created in the directory that you ran the program from. These are the files that you upload in the Private
Certificate panel of the Security page (see page 138).
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Appendix
Troubleshooting
Administration
Problem
After upgrading firmware, the
KL1508Ai / KL1516Ai still appears to be using the old firmware version.
The default network setting for the
KL1508Ai / KL1516Ai is DHCP, but the network uses fixed IP addresses and doesn’t have a DHCP server.
Resolution
Your Internet browser is displaying cached web pages – not new ones. Clear your browser cache; delete all temporary Internet files and cookies, close the Internet browser, and then open a new instance of the browser.
Use the local console OSD’s F4 function to give the KL1508Ai / KL1516Ai a fixed IP
address. See page 123, for details.
General Operation
Problem
Erratic Operation
Mouse and/or keyboard not responding due to improper mouse and/or keyboard reset.
Sudden loss of network connection due to local reset of KL1508Ai /
KL1516Ai.
Mouse Pointer Confusion
Some characters that are keyed in don’t display on the remote system
Keyboard and/or mouse do not work after computer boots up.
Resolution
Press and hold the Reset Switch (see page 10)
for longer than three seconds.
Unplug the cable(s) from the console port(s), then plug it back in again.
Close your KL1508Ai / KL1516Ai connection.
Wait approximately 30 seconds, and log in again.
If you find the display of two mouse pointers
(local and remote) to be confusing or annoying, you can use the Toggle Mouse
Display function to shrink the non-functioning
pointer. See page 80 for details.
This is usually due to the local OS keyboard language and the remote OS keyboard language being different. Make sure that the keyboard language for both systems are the same.
For computers with PS/2 connectors, if you are using 2L-520xP cables, make sure that all the connectors (keyboard, video, and mouse) are plugged into their ports on the computer before starting the computer. Plugging the cables in after the computer has booted will not resolve the problem.
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Problem
When I emulate the Sun keyboard, I can’t go into OK Mode ([Stop] [A]).
There are ghost images on the external monitor.
Resolution
To go into OK Mode, use the following key sequence:
1. Press and release [Ctrl].
2. Press and hold [T].
3. Press and hold [A].
4. Release [T] and [A] together.
The distance between the external console and the KL1508Ai / KL1516Ai is too great. The maximum VGA cable distance should not exceed 20m and, in some cases, may need to be shorter. Replace the VGA cable with one of an appropriately short length.
I can’t set the computers’ screen resolutions higher than 1280 x 1024, even though the KL1508Ai / KL1516Ai supports 1600 x 1200 for remote computers.
The maximum screen resolution of the
KL1508Ai / KL1516Ai’s integrated LCD monitor is 1280 x 1024. In order to protect it from being damaged by resolutions that are beyond its display capability, we recommend that the screen resolutions of the connected computers be set to 1280 x 1024 or lower.
If you wish to set the screen resolutions of the connected computers to something higher
than 1280 x 1024, see Screen Resolutions
Higher than 1280 x 1024, page 202.
When I switch to one of the computers on my installation, the LCD monitor screen goes blank. All I see is a black screen.
The maximum screen resolution of the
KL1508Ai / KL1516Ai’s integrated LCD monitor is 1280 x 1024. The screen resolution of the problem computer is set to something that is too high for the KL1508Ai / KL1516Ai’s LCD monitor to display.
To resolve the problem, connect an external
KVM console (with a monitor capable of displaying the problem computer’s screen resolution) to the KL1508Ai / KL1516Ai’s external console ports. Use the external console to access the problem computer and reduce its resolution to 1280 x 1024.
Note: Although the LCD monitor only supports video resolutions of up to 1280 x 1024, the
KL1508Ai / KL1516Ai, itself can support video resolutions up to 1600 x 1200 @ 60 Hz. If you wish to set the screen resolutions of the connected computers to something higher
than 1280 x 1024, see Screen Resolutions
Higher than 1280 x 1024, page 202 for details.
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Appendix
The Windows Client
won't connect to the KL1508Ai /
KL1516Ai.
Remote mouse pointer is out of sync.
Problem Resolution
DirectX 8.0 or higher must be installed on your computer.
1. Use the AutoSync feature (see Video Settings, page 88), to sync the local and remote monitors.
2. If that doesn't resolve the problem, use the
Adjust Mouse feature (see Manual Mouse Syn-
chronization, page 98) to bring them back in
sync.
3. If the two methods described above fail to resolve the problem, use the Toggle Mouse Dis-
Part of remote window is off my monitor.
My antivirus program reports that there is a trojan after I access the
KL1508Ai / KL1516Ai with my browser and then open the
Windows Client Viewer.
Use the AutoSync feature (see Video Settings, page 88) to synchronize the local and remote
monitors.
The Windows Client Viewer uses an ActiveX plugin (windows.ocx) that some antivirus programs mistakenly see as a virus or trojan. We have tested our firmware extensively and found no evidence of a virus or trojan. You can add the plug-in to your antivirus program’s White List and use the Viewer safely. If you are reluctant to use the Windows
Client Viewer, however, you can simply use the
Java Client Viewer, instead.
The Java Client
For connection and operation problems, see the table below:
Problem
Java Client won't connect to the
KL1508Ai /
KL1516Ai.
Resolution
1. Java JRE 6 update 3 or higher must be installed on your computer.
2. Make sure to include the correct name of the web page when you specify the KL1508Ai / KL1516Ai's IP address.
3. Close the Java Client, reopen it, and try again.
Java doesn't support the Windows Menu key.
Pressing the
Windows Menu key has no effect.
Java Client performance deteriorates.
National language characters do not appear.
Exit the program and start again.
When entering national language characters, if your local keyboard is set to a non-English national language layout, you must set the remote computer's keyboard layout to English.
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The Log Server
Problem
The Log Server program does not run.
Resolution
The Log Server requires the Microsoft Jet OLEDB 4.0 driver in order to access the database.
This driver is automatically installed with Windows ME, 2000, and XP.
For Windows 98 and NT you will have to go to the Microsoft download site: http://www.microsoft.com/data/download.htm
to retrieve the driver file:
MDAC 2.7 RTM Refresh (2.70.9001.0)
Since this driver is used in Windows Office Suite, an alternate method of obtaining it is to install Windows Office Suite. Once the driver file or Suite has been installed, the Log Server will run.
Panel Array Mode
Problem
Low resolution video in Panel
Array Mode.
Resolution
Increase the number of panels that are displayed.
Some users only receive a partial image when multiple remote users are logged in concurrently.
The first user to invoke Panel Array Mode should set it to display a minimum of four panels.
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Appendix
Sun Systems
Problem
Video display problems with
HDB-15 interface systems
(e.g. Sun Blade 1000 servers).
Resolution
The display resolution should be set to 1024 x 768.
Under Text Mode:
1. Go to OK mode and issue the following commands:
Video display problems with
13W3 interface systems (e.g.
Sun Ultra servers).* setenv output-device screen:r1024x768x60 reset-all
Under XWindow:
1. Open a console and issue the following command: m64config -res 1024x768x60
2. Log out.
3. Log in.
The display resolution should be set to 1024 x 768.
Under Text Mode:
1. Go to OK mode and issue the following commands: setenv output-device screen:r1024x768x60 reset-all
Under XWindow:
1. Open a console and issue the following command: ffbconfig -res 1024x768x60
2. Log out.
3. Log in.
*These solutions work for most common Sun VGA cards. If using them fails to resolve the problem, consult the Sun VGA card's manual.
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KL1508Ai / KL1516Ai User Manual
Screen Resolutions Higher than 1280 x 1024
The maximum screen resolution of the KL1508Ai / KL1516Ai’s integrated
LCD monitor is 1280 x 1024. In order to protect it from being damaged by resolutions that are beyond its display capability, we recommend that the screen resolutions of the connected computers be set to 1280 x 1024 or lower.
If you wish to display screen resolutions higher than 1280 x 1024, follow the procedure described below to change the computers’ screen resolutions and safeguard the KL1508Ai / KL1516Ai’s LCD monitor:
Note: We strongly recommend that you close the KL1508Ai / KL1516Ai
LCD console before continuing (see Closing the Console, page 27.)
Using the LCD monitor to view computers that are set to resolutions that exceed its maximum capability can damage it and shorten its life span.
To access computers from the local console when the integrated console is closed, simply connect an external KVM console with a monitor that supports 1600 x 1200 @ 60 Hz to the KL1508Ai / KL1516Ai’s external console ports.
1. From a remote computer, log into the KL1508Ai / KL1516Ai and access the computer whose screen resolution you wish to change.
2. Open the computer’s Control Panel and double-click Display. The
Display Properties dialog box appears.
3. Click the Settings tab, and then click Advanced.
4. In the dialog box that appears, click the Monitor tab.
5. Under Monitor settings, click to clear the Hide modes that this monitor
cannot display check box.
6. Click Apply.
7. Click the Adapter tab, and then click List All Modes. The List All Modes dialog box appears.
8. Under List of valid modes, select the display mode that you want the computer to use.
Note: The maximum screen resolution and refresh rate that the KL1508Ai
/ KL1516Ai supports for remote computers is 1600 x 1200@60 Hz.
202
Appendix
9. Click OK, and then click Apply. The display mode changes to the one you selected.
10. If the Monitor Settings dialog box appears requesting you to confirm the settings change, click Yes.
11. After the Monitor Settings dialog box closes, click OK.
12. In the Display Properties dialog box, click OK.
This completes the procedure. Repeat these steps for any other computer whose screen resolution you wish to change.
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KL1508Ai / KL1516Ai User Manual
Additional Mouse Synchronization Procedures
If the mouse synchronization procedures mentioned in the manual fail to resolve mouse pointer problems for particular computers, try the following:
Note: 1. These procedures are to be performed on the computers attached to the KL1508Ai / KL1516Ai's ports - not on the computer you are using to access the KL1508Ai / KL1516Ai.
2. In order for the local and remote mice to synchronize, you must use the generic mouse driver supplied with the Windows operating system. If you have a third party driver installed - such as one supplied by the mouse manufacturer - you must remove it.
Windows:
1. Windows 2000: a) Open the Mouse Properties dialog box (Control Panel
→
Mouse
→
Mouse Properties) b) Click the Motion tab c) Set the mouse speed to the middle position (6 units in from the left) d) Set the mouse acceleration to None
204
Appendix
2. Windows XP / Windows Server 2003: a) Open the Mouse Properties dialog box (Control Panel → Mouse) b) Click the Pointer Options tab c) Set the mouse speed to the middle position (6 units in from the left) d) Disable Enhance Pointer Precision
3. Windows ME:
Set the mouse speed to the middle position; disable mouse acceleration
(click Advanced to get the dialog box for this).
4. Windows NT / Windows 98 / Windows 95:
Set the mouse speed to the slowest position.
Sun / Linux:
Open a terminal session and issue the following command:
Sun: xset m 1
Linux: xset m 0
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KL1508Ai / KL1516Ai User Manual
Connection Tables
The following table indicates the relationship between the number of
KL1508Ai / KL1516Ai units and the number of computers that they control
KL1508
Ai
6
7
8
3
4
5
No.
Computers No.
Computers
1
2
1 - 8
9 - 16
9
10
65 - 72
73 - 80
17 - 24
25 - 32
33 - 40
11
12
13
81 - 88
89 - 96
97 - 104
41 - 48
49- 56
57 - 64
14
15
16
105 - 112
113 - 120
121 - 128
KL1516
Ai
5
6
3
4
No.
Computers No.
Computers
1
2
1 - 16
17 - 32
9
10
129 - 144
145 - 160
7
8
33 - 48
49 - 64
65 - 80
81 - 96
97- 112
113 - 128
11
12
13
14
15
16
161 - 176
177 - 192
193 - 208
209 - 224
225 - 240
241 - 256
206
Appendix
Supported Devices
The following table represents a list of supported devices that can be used on a
KL1508Ai / KL1516Ai installation.
Type
Daisy Chain Switches
PON
Central Control
KH1508A; KH1516A; KH1508; KH1516; ACS1208A;
ACS1216A; CS1708A; CS1716A
PN0108
CC2000
Note: To connect the KL1508Ai / KL1516Ai to a Power Over the NET™ unit, first use Cat 5e cable to connect the KL1508Ai / KL1516Ai’s PON port to an SN0142 adapter; then, connect the adapter to the PON In port on the Power Over the NET™ unit.
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KL1508Ai / KL1516Ai User Manual
Administrator Login Failure
If you are unable to perform an Administrator login (because the Username and
Password information has become corrupted or you have forgotten it, for example) you can clear the login information with the following procedure:
1. Power off the KL1508Ai / KL1516Ai and remove its housing.
2. Short the jumper labeled J15.
DEFAULT
PASSWORD
J15
3. Power on the switch.
The on screen display will show a message informing you that the password information has been cleared.
4. Power off the switch.
5. Remove the jumper cap from J15.
6. Close the housing and start the KL1508Ai / KL1516Ai back up.
After you start back up, you can use the default Username and Password (see
OSD Overview, page 35) to log in.
208
Appendix
Optional Rack Mounting
For convenience and flexibility, three optional rack mounting kits are available as shown in the following table:
KVM Model
KL1508Ai / KL1516Ai
(17” LCD)
KL1508Ai / KL1516Ai
(19” LCD)
Bracket Type
Standard Installation – Long
Easy Installation – Short
Easy Installation – Long
Standard Installation – Long
Easy Installation – Short
Easy Installation – Long
Size (cm)
68.0—105.0
57.0—70.0
68.0—105.0
68.0—105.0
63.0—70.0
74.0—105.0
To install the long bracket standard rack mount kit, simply replace the short L brackets on the standard rack mount kit with the long ones, and mount the
switch according to the instructions given for Standard Rack Mounting, page 14.
While it takes two people to perform a standard installation, with an Easy-
Installation, kit, one person can mount the switch. To install the Easy-
Installation kit, do the following:
1. Remove the standard L brackets and the side mounting brackets from both sides of the switch.
Phillips head hex
M4L4-6pcs
209
KL1508Ai / KL1516Ai User Manual
2. Attach the left and right easy-installation mounting rails to the inside of the rack. The flange that supports the switch will be to the inside.
Rear Flange
Slide Bar
Front Flange
Rear Attachment
Sliding Bracket
LEFT
RAIL
Support
Flange
RIGHT
RAIL a) Screw the front flanges to the rack first.
b) Slide the bars with the rear flanges toward the rack until the flanges make contact with the rack, then screw the rear flanges to the rack.
210
Appendix
3. Slide the switch onto the support flanges. Use the screws supplied with this package to loosely attach the front of the switch to the front of the rack
(only tighten the screws part way).
Phillips I head
M4L6
4. Slide the rear attachment sliding brackets along the slide bars until they contact the rear of the switch, then use the screws supplied with this package to attach the bars to the rear of the switch (tighten the screws all the way).
Phillips I head
M4L6
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KL1508Ai / KL1516Ai User Manual
5. Slide the switch open and closed a couple of times to be sure that it is
6. After determining that the switch is properly lined up and operating correctly, finish up by fully tightening down the partially tightened front attachment screws inserted in step 3.
Dedicated Invocation Keys
Two dedicated keys are provided on the keyboard module to make it easy to invoke Hotkey Mode and the OSD (as shown in the diagram below):
Note:These keys are toggles. Press once to invoke the feature; press again to exit.
212
OSD Factory Default Settings
The factory default settings are as follows:
Setting
OSD Hotkey
Port ID Display Position
Port ID Display Duration
Port ID Display Mode
Scan Duration
Scan/Skip Mode
Screen Blanker
Hotkey Command Mode
Hotkey
Logout Timeout
Beeper
OSD Language
Default
[Scroll Lock] [Scroll Lock]
Upper Left Corner
3 Seconds
The Port Number plus the Port Name
5 Seconds
All
OFF
ON
[Num Lock] + [-]
OFF
ON
English
Appendix
213
KL1508Ai / KL1516Ai User Manual
Limited Warranty
ALTUSEN warrants this product against defects in material or workmanship for a period of one
(1) year from the date of purchase. If this product proves to be defective, contact ALTUSEN's support department for repair or replacement of your unit. ALTUSEN will not issue a refund.
Return requests can not be processed without the original proof of purchase.
When returning the product, you must ship the product in its original packaging or packaging that gives an equal degree of protection. Include your proof of purchase in the packaging and the RMA number clearly marked on the outside of the package.
This warranty becomes invalid if the factory-supplied serial number has been removed or altered on the product.
This warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse, abuse, negligence or modification of any part of the product. This warranty does not cover damage due to improper operation or maintenance, connection to improper equipment, or attempted repair by anyone other than ALTUSEN. This warranty does not cover products sold AS IS or WITH
FAULTS.
IN NO EVENT SHALL ALTUSEN'S LIABILITY EXCEED THE PRICE PAID FOR THE
PRODUCT. FURTHER, ALTUSEN SHALL NOT BE RESPONSIBLE FOR DIRECT,
INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING
FROM THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE, OR ITS
DOCUMENTATION. ALTUSEN SHALL NOT IN ANY WAY BE RESPONSIBLE FOR,
WITHOUT LIMITATION, LOSS OF DATA, LOSS OF PROFITS, DOWNTIME, GOODWILL,
DAMAGE OR REPLACEMENT OF EQUIPMENT OR PROPERTY, AND ANY EXPENSES
FROM RECOVERY, PROGRAMMING, AND REPRODUCTION OF ANY PROGRAM OR
DATA.
ALTUSEN makes no warranty or representation, expressed, implied, or statutory with respect to its products, contents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose.
ALTUSEN reserves the right to revise or update its product, software or documentation without obligation to notify any individual or entity of such revisions, or update.
214
A
Adapter cables
firmware upgrade recovery, 152
Administrator Login Failure, 208
Authentication
B
C
Certificate
Connecting
Index
Connection screen
Console
D
Device Management
Device Permissions
E
F
Filtering
215
KL1508Ai / KL1516Ai User Manual
Firmware
Firmware Upgrade
Firmware upgrade
Firmware Upgrade Mode
Firmware upgrade recovery, 152
G
GUI
H
Hot Plugging
Hotkey Mode
I
Installation
IP
J
Java Client AP
K
Keyboard
Keyboard Emulation
KL1508Ai/KL1516Ai
KVM Adapter Cables
L
LCD OSD
Log Server
216
Logging in
Login
M
Macros
Message Board
Mouse
Mouse synchronization
N
O
Online
OSD
P
Port
Port Access
Port Access Page
Port ID
Port Selection
Ports
217
KL1508Ai / KL1516Ai User Manual
Powering Off and Restarting, 33
R
Rack mounting
RADIUS
Requirements
S
Safety Instructions
Search
Setting the Auto Scan Interval, 40,
Sidebar
Synchronization
T
Toolbar
Troubleshooting
U
User interface
Users
218
V
W
Windows Client AP
219
KL1508Ai / KL1516Ai User Manual
220
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Table of contents
- 15 Overview
- 18 Features
- 18 Hardware
- 18 Management
- 19 Easy-to-Use Interface
- 19 Advanced Security
- 20 Virtual Remote Desktop
- 21 Requirements
- 21 General
- 21 External Console
- 21 Computers
- 22 KVM Adapter Cables
- 22 Operating Systems
- 23 Components
- 23 Front View
- 24 Keyboard Module
- 25 LCD Module
- 26 Rear View
- 27 Before You Begin
- 28 Standard Rack Mounting
- 30 Single Stage Installation
- 33 Daisy Chaining
- 37 Opening the Console
- 37 Opening Separately
- 39 Opening Together
- 40 Operating Precautions
- 41 Closing the Console
- 43 LCD OSD Configuration
- 43 The LCD Buttons
- 44 The Adjustment Settings
- 45 Port Selection
- 45 Manual
- 45 OSD / GUI
- 45 Hotkeys
- 46 Hot Plugging
- 46 Hot Plugging Stations
- 46 Hot Plugging KVM Ports
- 46 Hot Plugging Console Ports
- 47 Powering Off and Restarting
- 47 Port ID Numbering
- 49 OSD Overview
- 51 OSD Navigation
- 51 OSD Main Screen Headings
- 52 OSD Functions
- 52 F1: GOTO
- 53 F2: LIST
- 54 F3: SET
- 57 F4: ADM
- 60 F5: SKP
- 61 F6: BRC
- 62 F7: SCAN
- 62 F8: LOUT
- 63 Hotkey Port Control
- 64 Invoking Hotkey Mode
- 65 Selecting the Active Port
- 66 Auto Scan Mode Switching
- 68 Skip Mode Switching
- 69 Computer Keyboard / Mouse Reset
- 69 Setting the Hotkey Beeper ON/OFF
- 70 Setting the Hotkey key combination
- 70 Setting the OSD Hotkey combination
- 71 Setting the Port Operating System
- 71 Restore the Default Values
- 72 Hotkey Summary Table
- 73 Mac Keyboard
- 74 Sun Keyboard
- 75 Overview
- 76 Local Login
- 77 Browser Login
- 78 Windows Client AP Login
- 79 The Windows Client AP Connection Screen
- 80 Connecting – Windows Client AP
- 81 Java Client AP Login
- 82 The Java Client AP Connection Screen
- 83 Connecting – Java Client AP
- 85 Overview
- 85 The Web Browser Main Page
- 86 Page Components
- 87 The Tab Bar
- 88 The AP GUI Main Page
- 89 The Control Panel
- 89 WinClient Control Panel
- 91 WinClient Control Panel Functions
- 93 Macros
- 102 Video Settings
- 105 The Message Board
- 108 The On-Screen Keyboard
- 110 Mouse Pointer Type
- 111 Mouse DynaSync Mode
- 113 Control Panel Configuration
- 115 The Java Control Panel
- 117 Overview
- 117 Browser GUI
- 117 AP GUI
- 119 The Sidebar
- 119 The Sidebar Tree Structure
- 120 View Filter
- 121 Connections
- 121 Device Level
- 122 Port Level
- 123 User Preferences
- 125 Sessions
- 126 Access Rights
- 126 Browser GUI Interface
- 127 AP GUI Interface
- 127 Saving Changes
- 129 Overview
- 129 Browser GUI
- 129 AP GUI
- 130 Users
- 130 Adding Users
- 132 Modifying User Accounts
- 132 Deleting User Accounts
- 133 Device Assignment
- 133 Assigning Device Permissions From the User’s Notebook
- 135 KVM Devices
- 135 Device Information
- 138 Network
- 147 Security
- 154 Port Configuration
- 156 Date/Time
- 159 Overview
- 159 Browser GUI
- 159 AP GUI
- 160 Log Information
- 161 Overview
- 161 Browser GUI
- 162 AP GUI
- 163 Device Firmware Upgrade
- 164 Adapter Firmware Upgrade
- 166 Firmware Upgrade Recovery
- 166 Adapter Firmware Upgrade Recovery
- 167 Backup/Restore
- 167 Backup
- 168 System Operation
- 168 Clear Port Names
- 168 Reset to Default
- 168 System Reset
- 169 Introduction
- 169 Before You Begin
- 171 Performing the Upgrade
- 175 Firmware Upgrade Recovery
- 177 Overview
- 180 Connecting to a Port
- 181 The Port Toolbar
- 182 The Toolbar Icons
- 183 Toolbar Hotkey Port Switching
- 185 Recalling the Port Access Page
- 185 GUI Hotkey Summary Table
- 186 Panel Array Mode
- 187 Panel Array Toolbar
- 188 Multiuser Operation
- 189 Installation
- 190 Starting Up
- 191 The Menu Bar
- 191 Configure
- 192 Events
- 194 Options
- 195 The Log Server Main Screen
- 195 Overview
- 196 The List Panel
- 196 The Event Panel
- 197 Safety Instructions
- 197 General
- 199 Rack Mounting
- 200 Technical Support
- 200 International
- 200 North America
- 201 Specifications
- 203 IP Address Determination
- 203 The Local Console
- 203 IP Installer
- 204 Browser
- 205 Link Local IPv6 Address
- 206 IPv6 Stateless Autoconfiguration
- 207 Trusted Certificates
- 207 Overview
- 208 Installing the Certificate
- 209 Certificate Trusted
- 210 Self-Signed Private Certificates
- 210 Examples
- 210 Importing the Files
- 211 Troubleshooting
- 211 Administration
- 211 General Operation
- 213 The Windows Client
- 213 The Java Client
- 214 The Log Server
- 214 Panel Array Mode
- 215 Sun Systems
- 216 Screen Resolutions Higher than 1280 x
- 218 Additional Mouse Synchronization Procedures
- 218 Windows
- 220 Connection Tables
- 221 Supported Devices
- 222 Administrator Login Failure
- 223 Optional Rack Mounting
- 226 Dedicated Invocation Keys
- 227 OSD Factory Default Settings
- 228 Limited Warranty