Dell 3330dn - Laser Printer B/W User`s guide

Dell 3330dn Laser Printer
User's Guide
June 2009
Downloaded from ManualsPrinter.com Manuals
www.dell.com | support.dell.com
Contents
Safety information.............................................................................9
Learning about the printer.............................................................11
Finding information about the printer........................................................................................................................11
Printer configurations........................................................................................................................................................12
Understanding the printer control panel...................................................................................................................14
Using the standard exit bin and paper stop..............................................................................................................17
Additional printer setup..................................................................19
Selecting a location for the printer...............................................................................................................................19
Installing internal options................................................................................................................................................20
Available internal options............................................................................................................................................................ 20
Accessing the system board to install internal options.................................................................................................... 20
Installing a memory card ............................................................................................................................................................. 21
Installing a flash memory or firmware card........................................................................................................................... 23
Installing hardware options.............................................................................................................................................25
Installing an optional drawer ..................................................................................................................................................... 25
Attaching cables..................................................................................................................................................................26
Installing the printer on a wired network...................................................................................................................27
Installing printer software................................................................................................................................................29
Verifying printer setup.......................................................................................................................................................30
Printing a menu settings page................................................................................................................................................... 30
Printing a network setup page .................................................................................................................................................. 30
Loading paper and specialty media.............................................32
Setting the Paper Size and Paper Type........................................................................................................................32
Configuring Universal paper settings..........................................................................................................................32
Loading trays.........................................................................................................................................................................33
Using the multipurpose feeder......................................................................................................................................38
Linking and unlinking trays.............................................................................................................................................42
Linking trays...................................................................................................................................................................................... 42
Unlinking trays................................................................................................................................................................................. 43
Assigning a Custom Type <x> name....................................................................................................................................... 43
Changing a Custom Type <x> name ....................................................................................................................................... 44
Paper and specialty media guidelines.........................................45
Paper guidelines..................................................................................................................................................................45
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Paper characteristics...................................................................................................................................................................... 45
Unacceptable paper ...................................................................................................................................................................... 46
Selecting paper................................................................................................................................................................................ 46
Selecting preprinted forms and letterhead........................................................................................................................... 46
Using recycled paper and other office papers ..................................................................................................................... 47
Storing paper.................................................................................................................................................................................... 47
Supported paper sizes, types, weights, and capacities.........................................................................................48
Paper sizes supported by the printer ...................................................................................................................................... 48
Paper types and weights supported by the printer ........................................................................................................... 49
Paper capacities............................................................................................................................................................................... 50
Software overview..........................................................................51
Status Monitor Center........................................................................................................................................................51
Driver Profiler........................................................................................................................................................................51
Dell Printer Alert Utility......................................................................................................................................................51
Installing the optional XPS driver..................................................................................................................................52
Dell Toner Management System...................................................................................................................................53
Printing Status Window................................................................................................................................................................ 53
Dell Printer Supplies Reorder Application ............................................................................................................................. 53
Printing...............................................................................................54
Printing a document..........................................................................................................................................................54
Printing on specialty media.............................................................................................................................................55
Tips on using letterhead............................................................................................................................................................... 55
Tips on using transparencies ...................................................................................................................................................... 56
Tips on using envelopes............................................................................................................................................................... 57
Tips on using labels........................................................................................................................................................................ 57
Tips on using card stock............................................................................................................................................................... 58
Printing confidential and other held jobs...................................................................................................................58
Holding jobs in the printer .......................................................................................................................................................... 58
Printing confidential and other held jobs.............................................................................................................................. 59
Printing information pages..............................................................................................................................................60
Printing a font sample list............................................................................................................................................................ 60
Printing a directory list.................................................................................................................................................................. 60
Printing the print quality test pages ........................................................................................................................................ 61
Canceling a print job..........................................................................................................................................................61
Canceling a print job from the printer control panel ........................................................................................................ 61
Canceling a print job from the computer .............................................................................................................................. 61
Clearing jams.....................................................................................63
Avoiding jams.......................................................................................................................................................................63
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Accessing jam areas............................................................................................................................................................64
200 paper jam.......................................................................................................................................................................65
201 paper jam.......................................................................................................................................................................66
202 paper jam.......................................................................................................................................................................67
231 paper jam.......................................................................................................................................................................69
233 paper jam.......................................................................................................................................................................70
234 paper jam.......................................................................................................................................................................70
235 paper jam.......................................................................................................................................................................71
242 paper jam.......................................................................................................................................................................71
251 paper jam.......................................................................................................................................................................72
Understanding printer menus.......................................................74
Menus list................................................................................................................................................................................74
Paper menu...........................................................................................................................................................................75
Default Source menu..................................................................................................................................................................... 75
Paper Size/Type menu .................................................................................................................................................................. 75
Configure MP menu....................................................................................................................................................................... 78
Substitute Size menu..................................................................................................................................................................... 79
Paper Texture menu ...................................................................................................................................................................... 79
Paper Weight menu ....................................................................................................................................................................... 80
Paper Loading menu ..................................................................................................................................................................... 82
Custom Types menu...................................................................................................................................................................... 83
Universal Setup menu................................................................................................................................................................... 83
Reports menu........................................................................................................................................................................84
Reports menu................................................................................................................................................................................... 84
Network/Ports menu..........................................................................................................................................................85
Active NIC menu.............................................................................................................................................................................. 85
Standard Network or Network <x> menus ........................................................................................................................... 86
Reports menu (under the Network/Ports menu) ................................................................................................................ 87
Network Card menu....................................................................................................................................................................... 87
TCP/IP menu ..................................................................................................................................................................................... 88
IPv6 menu.......................................................................................................................................................................................... 89
AppleTalk menu .............................................................................................................................................................................. 89
NetWare menu................................................................................................................................................................................. 90
USB menu .......................................................................................................................................................................................... 91
Parallel menu.................................................................................................................................................................................... 92
SMTP Setup menu .......................................................................................................................................................................... 94
Security menu.......................................................................................................................................................................95
Miscellaneous menu...................................................................................................................................................................... 95
Confidential Print menu ............................................................................................................................................................... 96
Security Audit Log menu ............................................................................................................................................................. 96
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Set Date/Time menu...................................................................................................................................................................... 97
Settings menu.......................................................................................................................................................................98
General Settings menu ................................................................................................................................................................. 98
Setup menu ....................................................................................................................................................................................101
Finishing menu..............................................................................................................................................................................102
Quality menu..................................................................................................................................................................................104
Utilities menu .................................................................................................................................................................................105
XPS menu.........................................................................................................................................................................................105
PDF menu ........................................................................................................................................................................................106
PostScript menu............................................................................................................................................................................106
PCL Emul menu .............................................................................................................................................................................106
HTML menu.....................................................................................................................................................................................109
Image menu....................................................................................................................................................................................110
Understanding printer messages...............................................111
List of status and error messages................................................................................................................................111
Maintaining the printer.................................................................125
Cleaning the exterior of the printer............................................................................................................................125
Storing supplies.................................................................................................................................................................125
Conserving supplies.........................................................................................................................................................126
Checking the status of supplies from a network computer..............................................................................126
Ordering supplies..............................................................................................................................................................126
Printer attached to a network ..................................................................................................................................................126
Printer attached locally to a computer .................................................................................................................................127
Replacing supplies............................................................................................................................................................127
Replacing the toner cartridge ..................................................................................................................................................127
Replacing the photoconductor kit .........................................................................................................................................129
Moving the printer............................................................................................................................................................132
Moving the printer to another location................................................................................................................................132
Administrative support.................................................................133
Using the Embedded Web Server...............................................................................................................................133
Checking the virtual display..........................................................................................................................................133
Checking the device status............................................................................................................................................133
Viewing reports..................................................................................................................................................................133
Configuring supply notifications.................................................................................................................................134
Modifying confidential print settings........................................................................................................................134
Adjusting Power Saver....................................................................................................................................................134
Setting up e-mail alerts...................................................................................................................................................135
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Restoring the factory default settings.......................................................................................................................136
Troubleshooting.............................................................................137
Solving basic printer problems....................................................................................................................................137
Printer control panel display is blank or displays only diamonds...................................................................137
Solving printing problems.............................................................................................................................................137
Jobs do not print...........................................................................................................................................................................137
Confidential and other held jobs do not print ...................................................................................................................138
Multiple-language PDFs do not print....................................................................................................................................138
Job takes longer than expected to print ..............................................................................................................................139
Job prints from the wrong tray or on the wrong paper .................................................................................................139
Incorrect characters print...........................................................................................................................................................139
Tray linking does not work........................................................................................................................................................139
Large jobs do not collate ...........................................................................................................................................................140
Unexpected page breaks occur...............................................................................................................................................140
Envelope seals when printing..................................................................................................................................................140
Solving option problems................................................................................................................................................140
Option does not operate correctly or quits after it is installed ....................................................................................140
Drawers.............................................................................................................................................................................................141
Flash memory card.......................................................................................................................................................................141
Memory card ..................................................................................................................................................................................141
Solving paper feed problems.......................................................................................................................................142
Paper frequently jams .................................................................................................................................................................142
Paper jam message remains after jam is cleared ..............................................................................................................142
Page that jammed does not reprint after you clear the jam.........................................................................................142
Solving print quality problems....................................................................................................................................143
Isolating print quality problems..............................................................................................................................................143
Blank pages.....................................................................................................................................................................................144
Characters have jagged or uneven edges ...........................................................................................................................144
Clipped images..............................................................................................................................................................................144
Gray background ..........................................................................................................................................................................145
Ghost images..................................................................................................................................................................................145
Incorrect margins..........................................................................................................................................................................146
Paper curl.........................................................................................................................................................................................146
Print is too dark..............................................................................................................................................................................147
Print is too light .............................................................................................................................................................................148
Skewed print...................................................................................................................................................................................149
Toner fog or background shading appears on the page ...............................................................................................149
Toner rubs off.................................................................................................................................................................................149
Toner specks...................................................................................................................................................................................150
Transparency print quality is poor..........................................................................................................................................150
Streaked horizontal lines............................................................................................................................................................150
Streaked vertical lines .................................................................................................................................................................151
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Solid black or white streaks appear on transparencies or paper.................................................................................152
Embedded Web Server does not open.....................................................................................................................152
Check the network connections .............................................................................................................................................152
Check the network settings ......................................................................................................................................................152
Appendix..........................................................................................153
Index.................................................................................................155
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Safety information
Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such
as the power supply cord or telephone, during a lightning storm.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk
of injury from a hot component, allow the surface to cool before removing paper from this area.
CAUTION—POTENTIAL INJURY: Use the handholds on the sides of the printer to lift it, and make sure your
fingers are not under the printer when you set it down.
CAUTION—POTENTIAL INJURY: Do not twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If the power cord is misused, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of misuse. Remove the power cord from the electrical outlet before inspecting it.
CAUTION—SHOCK HAZARD: If you are installing an optional drawer after setting up the printer, then turn the
printer off and unplug the power cord from the wall outlet before continuing.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have other devices attached to the printer, then turn them off as well, and
unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
Use care when you replace a lithium battery.
CAUTION—POTENTIAL INJURY: There is a danger of explosion if a lithium battery is incorrectly replaced.
Replace it only with the same or equivalent type of lithium battery. Do not recharge, disassemble, or incinerate
a lithium battery. Discard used batteries according to the manufacturer's instructions and local regulations.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury
or printer damage:
• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
• Disconnect all cords and cables from the printer before moving it.
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• Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the
same time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
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Learning about the printer
Finding information about the printer
What are you looking for?
Find it here
Initial setup instructions:
Setup documentation—The setup documentation
came with the printer.
• Connecting the printer
• Installing the printer software
Additional setup and instructions for using the printer:
• Selecting and storing paper and specialty media
• Loading paper
• Performing printing, copying, scanning, and faxing tasks,
User's Guide—The User's Guide is available on the
Software and Documentation CD.
For updates, check our Web site at support.dell.com.
depending on your printer model
•
•
•
•
Configuring printer settings
Viewing and printing documents and photos
Setting up and using printer software
Setting up and configuring the printer on a network,
depending on your printer model
• Caring for and maintaining the printer
• Troubleshooting and solving problems
Help using the printer software
Windows or Mac Help—Open a printer software
program or application, and then click Help.
Click
to view context-sensitive information.
Notes:
• The Help installs automatically with the printer
software.
• The printer software is located in the printer
Program folder or on the desktop, depending on
your operating system.
The latest supplemental information, updates, and technical
support:
•
•
•
•
•
•
•
•
Documentation
Driver downloads
Dell Support Web site—support.dell.com
Note: Select your region, and then select your product
to view the appropriate support site.
Support telephone numbers and hours of operation for
your region or country can be found on the Support Web
site.
Product upgrades
Service call and repair information
Have the following information ready when you contact
support so that they may serve you faster:
Order status
Live chat support
• Service Tag
• Express Service Code
E-mail support
Telephone support
Note: The Service Tag and Express Service Code appear
on labels located on your printer.
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What are you looking for?
Find it here
• Software and Drivers—Certified drivers for my printer and
installers for Dell printer software
Software and Documentation CD
Note: If you purchased your Dell computer and printer
• Readme files—Last-minute technical changes, or advanced at the same time, documentation and drivers for your
printer are already installed on your computer.
technical reference material for experienced users or
technicians
• Supplies and accessories for my printer
• Replacement cartridges
Dell Printer Supplies Web site–dell.com/supplies
• Safety information for preparing to operate my printer
• Regulatory information
• Warranty information
Product Information Guide
You can purchase printer supplies online, by telephone,
or in select retail stores.
Note: The Product Information Guide may not be
available in your country or region.
Printer configurations
Basic model
The following illustration shows the printer front with its basic features or parts:
1
Printer control panel
2
Front Door
3
Front door release button
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4
System board door
5
Standard 250-sheet tray (Tray 1)
6
Multipurpose feeder door
7
Paper stop
8
Standard exit bin
The following illustration shows the printer back with its basic features or parts:
1
Rear door
2
Ethernet port
3
USB port
4
Parallel port
5
Power cord socket
6
Power switch
7
Locking device
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Configured models
The following illustration shows the printer configured with an optional drawer:
1
Optional tray (Tray 2)
Understanding the printer control panel
The following diagram shows the printer control panel:
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The following diagrams and tables provide more information about the printer control panel items:
Item
1
Description
) Opens the menus
Menus button (
Note: The menus are available only when the printer is in the Ready state.
2
Back button (
3
Cancel button (
)
Returns the display to the previous screen
) Stops all printer activity
When printing, pressing causes Stopping to appear momentarily. Then the Stopped
screen appears offering a list of settings that you may select.
4
Indicator light
Indicates the printer status:
•
•
•
•
Off—The power is off.
Blinking green—The printer is warming up, processing data, or printing.
Solid green—The printer is on, but idle.
Solid red—Operator intervention is needed.
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Item
Description
1
Display
2
Select button ( )
Shows messages that communicate the status of the printer or that indicate possible
printer problems that must be resolved. The display is also capable of showing pictures
of Show Me instructions, which show you how to perform a task like clearing a jam.
• Opens a menu and displays the first item in the menu (called a menu item)
• Opens a menu item and displays the available values or settings. The current user
default setting is indicated by an asterisk (*).
• Saves the displayed menu item as the new user default setting
Note: When a new setting is saved as the user default setting, it remains in effect until
new settings are saved or until factory defaults are restored. Settings chosen from a
software program can also change or override the user default settings selected from the
printer control panel.
3, 4, 5, 6 Navigation buttons Press the up or down arrow buttons to scroll through menus, menu items, or settings (also
called values or options), or to scroll between screens and menu options.
Note: Each press of the up or down arrow buttons moves you one item in any list.
Press the right or left arrow buttons to increase or decrease a value or to scroll through
text that rolls to another screen.
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Item
1
Description
Keypad Enter numbers or symbols if the display screen has a field that accepts these entries.
Using the standard exit bin and paper stop
The standard exit bin holds up to 150 sheets of 20 lb paper. It collects print jobs facedown. The standard exit bin
includes a paper stop that keeps paper from sliding out the front of the bin as it stacks. The paper stop also aids in
neater stacking of the paper.
To open the paper stop, pull it so it flips forward.
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Notes:
• Do not leave the paper stop in the open position if you are printing on transparencies. Doing so may cause
creases in the transparencies.
• When moving the printer to another location, make sure the paper stop is closed.
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Additional printer setup
After completing any additional printer setup, print a menu settings page to verify that all printer options are installed
correctly. See “Printing a menu settings page” on page 30 for more information. The option names appear on this
page if they are installed correctly. Since you have not made any setting changes yet, if you print the page now it
lists all the factory default settings. Once you select and save other settings from the menus, when you print this page,
the user default settings are listed on the page.
Saved settings are called user default settings because you, the user, selected the values and saved them as the new
settings.
A user default setting remains in effect until you access the menu again, choose another value, and save it. An asterisk
(*) appears next to each factory default setting, but once a user default setting is in effect, the asterisk appears next
to the user default setting on the display.
Factory default settings can be restored. See “Restoring the factory default settings” on page 136 for more
information.
Selecting a location for the printer
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install
any options, leave enough room for them also. It is important to:
• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight, humidity extremes, or temperature fluctuations
– Clean, dry, and free of dust
• Allow the following recommended amount of space around the printer for proper ventilation:
1
Rear
300 mm (12.0 in.)
2
Front
300 mm (12.0 in.)
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3
Right side 200 mm (8.0 in.)
4
Left side
12.7 mm (0.5 in.)
5
Top
300 mm (12.0 in.)
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have other devices attached to the printer, then turn them off as well, and
unplug any cables going into the printer.
You can customize your printer connectivity and memory capacity by adding optional cards. The instructions in this
section explain how to install the available cards; you can also use them to locate a card for removal.
Available internal options
Memory cards
• Printer memory
• Flash memory
• Fonts
Firmware cards
• Bar Code
• Forms Card
• PrintCryptionTM
Accessing the system board to install internal options
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have other devices attached to the printer, then turn them off as well, and
unplug any cables going into the printer.
1 As you face the printer, the system board door is on the right side. Open the system board door.
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2 Use the following illustration to locate the appropriate connector.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or connectors.
1
Ethernet connector
Note: The Ethernet port is a feature on network models only.
2
USB port
3
Parallel connector
4
Memory card connector
5
Optional card connector
6
Optional card connector
Installing a memory card
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
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An optional memory card can be purchased separately and attached to the system board. To install the memory
card:
1 Access the system board.
2 Unpack the memory card.
Note: Avoid touching the connection points along the edge of the card.
3 Align the memory card with its connector on the system board. Push the latches on the connector open if they
are not open already.
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4 Push the memory card into the connector until the latches snap into place.
5 Close the system board door.
Installing a flash memory or firmware card
The system board has two connections for an optional flash memory or firmware card. Only one of each may be
installed, but the connectors are interchangeable.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have other devices attached to the printer, then turn them off as well, and
unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Open the system board door.
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2 Unpack the card.
Note: Avoid touching the connection points along the edge of the card.
3 Holding the card by its sides, align the card with the connector on the system board.
4 Push the card firmly into place.
Notes:
• The entire length of the connector on the card must touch and be flush against the system board.
• Be careful not to damage the connectors.
5 Close the system board door.
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Installing hardware options
Installing an optional drawer
The printer supports an optional drawer. Only one drawer may be installed on the printer at one time.
CAUTION—SHOCK HAZARD: If you are installing an optional drawer after setting up the printer, then turn the
printer off and unplug the power cord from the wall outlet before continuing
1 Unpack the drawer, and then remove any packing material from the outside of the drawer.
2 Remove the tray from the support unit.
3 Remove any packing material and tape from inside the tray.
4 Insert the tray into the support unit.
5 Place the drawer in the location chosen for the printer.
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6 Align the printer with the drawer, and then lower the printer into place.
Attaching cables
1 Connect the printer to a computer or a network.
• For a local connection, use a USB or parallel cable.
• For a network connection, use an Ethernet cable.
2 Connect the power cord to the printer first and then to a wall outlet.
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1
Ethernet port
2
USB port
3
Parallel port
4
Power cord socket
Installing the printer on a wired network
Use the following instructions to install the printer on a wired network. These instructions apply to Ethernet and fiber
optic network connections.
Before you install the printer on a wired network, make sure that:
• You have completed the initial setup of the printer.
• The printer is connected to your network with the appropriate type of cable.
For Windows users
1 Insert the Software and Documentation CD.
Wait for the Welcome screen to appear.
If the CD does not launch after a minute, then do the following:
a Click , or click Start and then click Run.
b In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive.
2 Click Install Printer and Software.
3 Click Agree to agree to the License Agreement.
4 Select Suggested, and then click Next.
Note: To configure the printer using a static IP address, using IPv6, or to configure printers using scripts, select
Custom and follow the on-screen instructions.
5 Select Wired Network Attach, and then click Next.
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6 Select the printer manufacturer from the list.
7 Select the printer model from the list, and then click Next.
8 Select the printer from the list of printers discovered on the network, and then click Finish.
Note: If your configured printer does not appear in the list of discovered printers, click Add Port and follow the
on-screen instructions.
9 Follow the on-screen instructions to complete the installation.
For Macintosh users
1 Allow the network DHCP server to assign an IP address to the printer.
2 Print the network setup page from the printer. For information on printing a network setup page, see “Printing
a network setup page” on page 30.
3 Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address if you
are configuring access for computers on a different subnet than the printer.
4 Install the drivers and add the printer.
a Install a PPD file on the computer:
1 Insert the Software and Documentation CD in the CD or DVD drive.
2 Double-click the installer package for the printer.
3 From the Welcome screen, click Continue.
4 Click Continue again after viewing the Readme file.
5 Click Continue after viewing the license agreement, and then click Agree to accept the terms of the
6
7
8
9
agreement.
Select a Destination, and then click Continue.
From the Easy Install screen, click Install.
Type the user password, and then click OK.
All the necessary software is installed on the computer.
Click Restart when installation is complete.
b Add the printer:
• For IP printing:
In Mac OS X version 10.5 or later
1
2
3
4
5
6
From the Apple menu, choose System Preferences.
Click Print & Fax.
Click +.
Click IP.
Type in the IP address of your printer in the Address field.
Click Add.
In Mac OS X version 10.4 and earlier
1
2
3
4
From the Finder desktop, choose Go > Applications.
Double-click Utilities.
Double-click Printer Setup Utility or Print Center.
From the Printer List, click Add.
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5 Click IP.
6 Type in the IP address of your printer in the Address field.
7 Click Add.
• For AppleTalk printing:
In Mac OS X version 10.5
1
2
3
4
5
6
From the Apple menu, choose System Preferences.
Click Print & Fax.
Click +.
Click AppleTalk.
Select the printer from the list.
Click Add.
In Mac OS X version 10.4 and earlier
1
2
3
4
5
6
7
8
9
10
From the Finder desktop, choose Go > Applications.
Double-click Utilities.
Double-click Print Center or Printer Setup Utility.
From the Printer List, click Add.
Choose the Default Browser tab.
Click More Printers.
From the first pop-up menu, choose AppleTalk.
From the second pop-up menu, select Local AppleTalk zone.
Select the printer from the list.
Click Add.
Note: If the printer doesn't show up in the list, you may need to add it using the IP address. Contact your
system support person for assistance.
Installing printer software
A printer driver is software that lets the computer communicate with the printer. The printer software is typically
installed during the initial printer setup. If you need to install the software after setup, follow these instructions:
For Windows users
1 Close all open software programs.
2 Insert the Software and Documentation CD.
3 From the main installation dialog, click Install.
4 Follow the instructions on the screen.
For Macintosh users
1 Close all open software applications.
2 Insert the Software and Documentation CD.
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3 From the Finder desktop, double-click the printer CD icon that automatically appears.
4 Double-click the Install icon.
5 Follow the instructions on the screen.
Using the World Wide Web
Updated printer software may be available at www.support.dell.com.
Verifying printer setup
Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up
correctly by printing the following: .
• Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed
options appears toward the bottom of the page. If an option you installed is not listed, then it is not installed
correctly. Remove the option and install it again.
• Network setup page—If your printer is a network model and is attached to a network, print a network setup
page to verify the network connection. This page also provides important information that aids network printing
configuration.
Printing a menu settings page
Print a menu settings page to review the current menu settings and to verify printer options are installed correctly.
Note: If you have not made any menu item settings changes yet, then the menu settings page lists all the factory
default settings. Once you select and save other settings from the menus, they replace the factory default settings
as user default settings. A user default setting remains in effect until you access the menu again, choose another
value, and save it. To restore the factory default settings, see “Restoring the factory default settings” on page 136.
1 Make sure the printer is on and Ready appears.
2 From the printer control panel, press
3 Press the down arrow button until
.
Reports appears, and then press
.
Menu Settings Page appears.
4 Press
.
After the menu settings page prints, Ready appears.
Printing a network setup page
If the printer is attached to a network, print a network setup page to verify the network connection. This page also
provides important information that aids network printing configuration.
1 Make sure the printer is on and Ready appears.
2 From the printer control panel, press
3 Press the down arrow button until
.
Reports appears, and then press
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.
4 Press the down arrow button until
Network Setup Page appears, and then press
.
After the network setup page prints, Ready appears.
5 Check the first section on the network setup page, and confirm that Status is “Connected.”
If Status is “Not Connected,” the LAN drop may not be active or the network cable may be malfunctioning. Consult
a system support person for a solution, and then print another network setup page.
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Loading paper and specialty media
This section explains how to load the paper trays and the multipurpose feeder. It also includes information about
paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays.
Setting the Paper Size and Paper Type
When the Paper Size and Paper Type settings are the same for any trays, the trays are automatically linked.
Note: If you load a tray with paper that is the same size as the paper that was previously loaded in the tray, you do
not need to change the Paper Size setting.
1 Make sure the printer is on and Ready appears.
2 From the printer control panel, press
.
Paper Menu appears.
3 Press
.
4 Press the up or down arrow button until
Paper Size/Type appears, and then press
5 Press the up or down arrow button until the correct tray or feeder appears, and then press
6 Press the left or right arrow button until the correct size appears, and then press
.
.
.
Paper Type appears.
7 Press the left or right arrow button until the correct type appears, and then press
.
Submitting selection appears, followed by Paper Size/Type.
Configuring Universal paper settings
The Universal Paper Size is a user-defined setting that lets you print on paper sizes that are not preset in the printer
menus. Set the Paper Size for the specified tray to Universal when the size you want is not available from the Paper
Size menu. Then, specify all of the following Universal size settings for your paper:
• Units of measure (inches or millimeters)
• Portrait Height and Portrait Width
• Feed Direction
Note: The smallest supported Universal size is 76.2 x 127 mm (3 x 5 in.); the largest is 216 x 356 mm (8.5 x 14 in.).
Specify a unit of measurement
1 Make sure the printer is on and Ready appears.
2 From the printer control panel, press
.
Paper Menu appears.
3 Press
.
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4 Press the down arrow button until
Universal Setup appears, and then press
5 Press the down arrow button until Units of Measure appears, and then press
6 Press the down arrow button until
.
.
appears next to the correct unit of measure, and then press
.
Submitting selection appears, followed by the Universal Setup menu.
Specify the paper height and width
Defining a specific height and width measurement for the Universal paper size (in the portrait orientation) allows
the printer to support the size, including support for standard features such as duplex printing and printing multiple
pages on one sheet.
Note: Select Portrait Height to adjust the paper height setting or Paper Width to adjust the paper width
setting, or adjust both. Instructions to adjust both follow.
1 From the Universal Setup menu, press the down arrow button until
press
Portrait Width appears, and then
.
2 Press the left arrow button to decrease the setting or the right arrow button to increase the setting, and then
press
.
Submitting selection appears, followed by the Universal Setup menu.
3 From the Universal Setup menu, press the down arrow button until
press
Portrait Height appears, and then
.
4 Press the left arrow button to decrease the setting or the right arrow button to increase the setting, and then
press
.
Submitting selection appears, followed by the Universal Setup menu.
5 Press and release
until Ready appears.
Specify a feed direction
Short Edge is the factory default setting for feed direction for Universal paper settings. The Feed Direction menu will
not appear from the Universal Setup menu unless Long Edge is an available setting. If necessary, specify whether the
short or long edge of the paper will enter the printer first.
1 From the Universal Setup menu, press the down arrow button until Feed Direction appears, and then press
.
2 Press the down arrow button until
Short Edge or
Long Edge appears, and then press
.
Loading trays
1 Pull the tray completely out.
Note: Do not remove trays while a job prints or while Busy appears on the display. Doing so may cause a jam.
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2 Squeeze and slide the guides to the correct position for the paper size you are loading.
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For long paper like A4 or legal, squeeze and slide the length guide backwards to accommodate the length of
paper you are loading.
If you are loading A6-size paper:
a Squeeze and slide the length guide toward the center of the tray to the A5 size position.
b Raise the A6 backstop.
Notes:
• The standard tray accommodates only 150 sheets of A6-size paper. Notice the maximum fill line on the A6
backstop which indicates the maximum height for loading A6-size paper. Do not try to overload the tray.
• A6-size paper cannot be loaded in the optional tray.
Notes:
• Use the size indicators on the bottom of the tray to help position the guide.
• For setup, load letter- or A4-size paper based on the standard size for your country or region.
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3 Flex a stack of paper back and forth to loosen the sheets, and then fan them. Do not fold or crease the paper.
Straighten the edges on a level surface.
4 Load the paper stack toward the back of the tray as shown with the recommended print side facedown.
Note: The maximum fill line on the width guide indicates the maximum height for loading paper. Do not load
A6-size paper to the maximum fill line; the tray holds only 150 sheets of A6-size paper.
1
Maximum fill line
Load letterhead with the top edge of the sheet toward the front of the tray and the design facedown.
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5 Squeeze and slide the guides to lightly touch the side of the stack.
6 Insert the tray.
7 If the paper type you loaded differs from the type that was previously loaded in the tray, then change the Paper
Type setting for the tray.
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Using the multipurpose feeder
Opening the multipurpose feeder
1 Grasp the handle, and pull the multipurpose feeder door down.
2 Grasp the raised handle, and pull the extension forward.
3 Grasp the handle, and pull the extension so it flips forward.
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4 Guide the extension down gently so the multipurpose feeder is extended fully and open.
Loading the multipurpose feeder
1 Squeeze the tab located on the right width guide, and move the guides out fully.
2 Prepare the paper or specialty media for loading.
• Flex sheets of paper or paper labels back and forth to loosen them, and then fan them. Do not fold or crease
the paper or labels. Straighten the edges on a level surface.
• Hold transparencies by the edges, and then fan them. Straighten the edges on a level surface.
Note: Avoid touching the print side of the transparencies. Be careful not to scratch them.
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• Flex a stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level
surface.
Note: Fanning prevents the edges of envelopes from sticking together. It also helps them feed properly to
avoid jams. Do not fold or crease envelopes.
3 Load the paper or specialty media.
Notes:
• Do not force any paper into the multipurpose feeder. Overfilling may cause jams.
• Do not exceed the maximum stack height by forcing paper or specialty media under the stack height limiters
which are located on the guides.
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• Load paper, transparencies, and card stock with the recommended print side faceup and the top edge entering
the printer first. For more information on loading transparencies, see the packaging the transparencies came
in.
• Load letterhead with the logo faceup and the top edge entering the printer first.
• Load envelopes with the flap side down and the stamp location in the position shown. The stamp and address
are shown to illustrate the proper orientation for loading envelopes.
Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings,
or self-stick adhesives. These envelopes may severely damage the printer.
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4 Squeeze the tab located on the right width guide to adjust the guides to lightly touch the sides of the stack.
5 Slide the paper gently into the multipurpose feeder until it comes to a stop. Paper should lie flat in the
multipurpose feeder. Make sure the paper fits loosely in the multipurpose feeder and is not bent or wrinkled.
6 From the printer control panel, set the Paper Size and Paper Type.
Linking and unlinking trays
In addition to linking trays to each other, you can also link the multipurpose feeder to the trays.
Linking trays
Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the next
linked tray. When the Size and Type settings are the same for any trays, the trays are automatically linked. The Size
and Type settings for all trays must be set from the Paper menu.
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Unlinking trays
Unlinked trays have settings that are not the same as the settings of any other tray. To unlink a tray using the Paper
menu, change the Paper Type and Paper Size settings so that they do not match the settings of any other tray.
1 From the Paper menu, make sure the Type setting (for example, Plain Paper, letterhead, Custom Type <x>) for
the tray you want to unlink does not match the Type setting of any other tray.
If the name that best describes your paper is used by linked trays, assign a different Paper Type name to the tray,
such as Custom Type <x>, or assign your own custom name.
2 Make sure the Size setting (for example, letter, A4, statement) for the tray you want to unlink does not match the
Size setting of any other tray.
Note: Paper Size settings are not automatic; they must be set manually from the Paper menu.
Warning—Potential Damage: Do not assign a Paper Type name that does not accurately describe the type of paper
loaded in the tray. The temperature of the fuser varies according to the specified Paper Type. Paper may not be
properly processed if an inaccurate Paper Type is selected.
Assigning a Custom Type <x> name
Assign a Custom Type <x> name to a tray to link or unlink it. Associate the same Custom Type <x> name to each tray
that you want to link. Only trays with the same custom names assigned will link.
1 Make sure the printer is on and Ready appears.
2 From the printer control panel, press
.
3 Press the down arrow button until
Paper Menu appears, and then press
4 Press the down arrow button until
Paper Size/Type appears, and then press
5 Press the down arrow button until
appears next to the name of the tray, and then press
.
.
.
The Paper Size menu appears.
6 Press
again.
The Paper Type menu appears.
7 Press the down arrow button until
Custom Type <x> or another custom name appears, and then press
.
Submitting selection appears, followed by Paper Menu.
8 Verify that the correct Paper Type is associated with the custom name.
Note: Plain Paper is the factory default Paper Type associated with all Custom Type <x> names and user-defined
custom names.
a From the Paper menu, press the down arrow button until
b Press the down arrow button until
page 43, and then press
Custom Types appears, and then press
.
appears next to the custom paper type name you selected in step 7 on
.
c Press the down arrow button until
appears next to the Paper Type setting you want, and then press
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.
Changing a Custom Type <x> name
If the printer is on a network, you can use the Embedded Web Server to define a name other than Custom Type <x>
for each of the custom paper types that are loaded. When a Custom Type <x> name is changed, the menus display
the new name instead of Custom Type <x>.
To change a Custom Type <x> name:
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, print a network setup page and locate the address in the
TCP/IP section.
2 Click Settings.
3 Click Paper Menu.
4 Click Custom Name.
5 Type a name for the paper type in a Custom Name <x> box.
Note: This custom name will replace a custom type <x> name under the Custom Types and Paper Size and Type
menus.
6 Click Submit.
7 Click Custom Types.
Custom Types appears, followed by your custom name.
8 Select a Paper Type setting from the pick list next to your custom name.
9 Click Submit.
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Paper and specialty media guidelines
Paper and specialty media are paper, card stock, envelopes, paper labels, and transparencies. A number of items
must be considered concerning the selection of paper and specialty media before printing. This chapter provides
information on making selections and caring for papers and specialty media.
It is recommended that you try a limited sample of any paper or specialty media you are considering using with the
printer before purchasing large quantities.
Paper guidelines
Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample of
the paper or specialty media before buying large quantities.
Paper characteristics
The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating
new paper stock.
Weight
The printer trays can automatically feed paper weights up to 90 g/m2 (24 lb bond) grain long paper. The multipurpose
feeder can automatically feed paper weights up to 163 g/m2 (43 lb bond) grain long. Paper lighter than 60 g/m2
(16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 75 g/m2 (20 lb bond) grain
long paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 in.), we recommend 90 g/m2 (24 lb) or heavier paper.
Note: Duplex printing is supported only for 60–90 g/m2 (16–24 lb bond) paper.
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur
after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in
hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause
feeding problems.
Smoothness
Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too
smooth, it can cause paper feeding or print quality issues. Always use paper between 100–300 Sheffield points;
smoothness between 150–250 Sheffield points produces the best print quality.
Moisture content
The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly.
Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that
can degrade its performance.
Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 to
48 hours before printing. Extend the time several days if the storage or transportation environment is very different
from the printer environment. Thick paper may also require a longer conditioning period.
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Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of
the paper, or grain short, running the width of the paper.
For 60–90 g/m2 (16–24 lb bond) paper, grain long paper is recommended.
Fiber content
Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the
paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper
containing fibers such as cotton can negatively affect paper handling.
Unacceptable paper
The following paper types are not recommended for use with the printer:
• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,
carbonless copy paper (CCP), or no carbon required (NCR) paper
• Preprinted papers with chemicals that may contaminate the printer
• Preprinted papers that can be affected by the temperature in the printer fuser
• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm
(±0.9 in.), such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on these forms.
•
•
•
•
•
Coated papers (erasable bond), synthetic papers, thermal papers
Rough-edged, rough or heavily textured surface papers, or curled papers
Recycled papers that fail EN12281:2002 (European)
Paper weighing less than 60 g/m2 (16 lb)
Multiple-part forms or documents
Selecting paper
Using appropriate paper prevents jams and helps ensure trouble-free printing.
To help avoid jams and poor print quality:
•
•
•
•
•
Always use new, undamaged paper.
Before loading paper, know the recommended print side. This information is usually indicated on the package.
Do not use paper, paper labels, or card stock that has been cut or trimmed by hand.
Do not mix sizes, types, or weights in the same source; mixing results in jams.
Do not use coated papers unless they are specifically designed for electrophotographic printing.
Selecting preprinted forms and letterhead
Use these guidelines when selecting preprinted forms and letterhead:
• Use grain long for 60–90 g/m2 (16–24 lb) paper.
• Use only forms and letterhead printed using an offset lithographic or engraved printing process.
• Avoid papers with rough or heavily textured surfaces.
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Use papers printed with heat-resistant inks designed for use in xerographic copiers. The ink must be able to withstand
temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affected
by the resin in toner. Inks that are oxidation-set or oil-based generally meet these requirements; latex inks might not.
When in doubt, contact the paper supplier.
Preprinted papers such as letterhead must be able to withstand temperatures up to 230°C (446°F) without melting
or releasing hazardous emissions.
Using recycled paper and other office papers
• Low moisture content (4–5%)
• Suitable smoothness (100–200 Sheffield units, or 140–350 Bendtsen units, European)
Note: Some much smoother papers (such as premium 24 lb laser papers, 50–90 Sheffield units) and much rougher
papers (such as premium cotton papers, 200–300 Sheffield units) have been engineered to work very well in
laser printers, despite surface texture. Before using these types of paper, consult your paper supplier.
• Suitable sheet-to-sheet coefficient of friction (0.4–0.6)
• Sufficient bending resistance in the direction of feed
Recycled paper, paper of lower weight (<60 g/m2 [16 lb bond]) and/or lower caliper (<3.8 mils [0.1 mm]), and paper
that is cut grain-short for portrait (or short-edge) fed printers may have lower bending resistance than is required for
reliable paper feeding. Before using these types of paper for laser (electrophotographic) printing, consult your paper
supplier. Remember that these are general guidelines only and that paper meeting these guidelines may still cause
paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing
conditions).
Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label
manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity
between 40 and 60%.
• Store paper in cartons when possible, on a pallet or shelf, rather than on the floor.
• Store individual packages on a flat surface.
• Do not store anything on top of individual paper packages.
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Supported paper sizes, types, weights, and
capacities
The following tables provide information on standard and optional paper sources, the types of paper they support,
and capacities.
Note: For an unlisted paper size, select the closest larger listed size.
Paper sizes supported by the printer
Paper size
Dimensions
A4
210 x 297 mm
(8.3 x 11.7 in.)
A5
148 x 210 mm
(5.8 x 8.3 in.)
A61
105 x 148 mm
(4.1 x 5.8 in.)
Executive
184 x 267 mm
(7.3 x 10.5 in.)
Folio
216 x 330 mm
(8.5 x 13 in.)
JIS B5
182 x 257 mm
(7.2 x 10.1 in.)
Legal
216 x 356 mm
(8.5 x 14 in.)
Letter
216 x 279 mm
(8.5 x 11 in.)
Oficio (Mexico)
216 x 340 mm
(8.5 x 13.4 in.)
Statement
140 x 216 mm
(5.5 x 8.5 in.)
X
Universal2
76.2 x 127 mm
(3 x 5 in.) up to
216 x 356 mm
(8.5 x 14 in.)
X3
B5 Envelope
176 x 250 mm
(6.9 x 9.8 in.)
X
X
X
C5 Envelope
162 x 229 mm
(6.4 x 9 in.)
X
X
X
1
Standard
250-sheet tray
Optional tray
Multipurpose
feeder
Duplex path
X
X
X
X
X
A6 is supported only for grain long papers.
2 If a paper size you want to use is not listed, then configure a Universal paper size. For more information, see “Configuring
Universal paper settings” on page 32.
3
Universal paper size has limited support in the duplex path for paper sizes 210 x 279 mm (8.3 x 11 in.) or larger.
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Paper size
Dimensions
Standard
250-sheet tray
Optional tray
DL Envelope
110 x 220 mm
(4.3 x 8.7 in.)
X
X
X
7 3/4 Envelope
(Monarch)
98 x 191 mm
(3.9 x 7.5 in.)
X
X
X
9 Envelope
98 x 225 mm
(3.9 x 8.9 in.)
X
X
X
10 Envelope
105 x 241 mm
(4.1 x 9.5 in.)
X
X
X
Other Envelope
216 x 356 mm (8.5 x X
14 in.)
X
X
1
Multipurpose
feeder
Duplex path
A6 is supported only for grain long papers.
2 If a paper size you want to use is not listed, then configure a Universal paper size. For more information, see “Configuring
Universal paper settings” on page 32.
3
Universal paper size has limited support in the duplex path for paper sizes 210 x 279 mm (8.3 x 11 in.) or larger.
Paper types and weights supported by the printer
The printer engine and the duplex path support 60–90 g/m2 (16–24 lb) paper weights. The multipurpose feeder
supports 60–163 g/m2 (16–43 lb) paper weights.
Paper type
Standard 250-sheet Optional tray
tray
Multipurpose feeder Duplex path
Paper
•
•
•
•
•
•
Plain
Light
Heavy
Rough/Cotton
Recycled
Custom
Bond
Letterhead
Preprinted
Colored Paper
Card stock
X
X
Glossy paper
X
X
X
X
Paper labels1
X
X
1
Single-sided paper labels designed for laser printers are supported for occasional use. It is recommended to print no
more than 20 pages of paper labels a month. Vinyl, pharmacy, and dual-sided labels are not supported.
2
Use envelopes that lie flat when individually placed on a table facedown.
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Paper type
Standard 250-sheet Optional tray
tray
Transparencies
Envelopes (smooth)2
X
Multipurpose feeder Duplex path
X
X
X
X
1
Single-sided paper labels designed for laser printers are supported for occasional use. It is recommended to print no
more than 20 pages of paper labels a month. Vinyl, pharmacy, and dual-sided labels are not supported.
2
Use envelopes that lie flat when individually placed on a table facedown.
Paper capacities
The capacities of the trays and the multipurpose feeder are based on 75 g/m2 (20 lb) paper.
Load up to
Notes
Tray 1
250 sheets of paper
150 sheets of A6-size paper
50 paper labels
50 transparencies
Note: Vinyl, pharmacy, or dual-sided labels are not supported. Use
paper labels only. Single-sided paper labels designed for laser
printers are supported for occasional use. It is recommended to
print no more than 20 pages of paper labels per month.
Tray 2
550 sheets of paper
50 paper labels
Note: Only one optional drawer may be installed on the printer at
a time.
Multipurpose feeder
50 sheets of paper
15 paper labels
10 transparencies
10 sheets of card stock
7 envelopes
Note: Feed paper into the multipurpose feeder only to the point
where its leading edge can contact the paper guides. Do not force
the paper into the feeder.
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Software overview
Use the Software and Documentation CD that came with your printer to install a combination of software applications,
depending on your operating system.
Note: If you purchased your printer and computer separately, you must use the Software and Documentation CD to
install these software applications.
Note: These software applications are not available with Macintosh®.
Status Monitor Center
Note: For the local Status Monitor Center to work properly, bidirectional communication support must be in place
so the printer and computer can communicate. The Status Monitor Center only works when the printer is connected
to a computer locally through a USB cable.
Use the Status Monitor Center to manage multiple Status Monitors.
• Double-click a printer name to open its Status Monitor, or select Run to open a Status Monitor for a particular
printer.
• Select Update to change the appearance of the list of printers.
Driver Profiler
Use the Driver Profiler to create driver profiles that contain custom driver settings. A driver profile can contain a group
of saved printer driver settings and other data for such things as:
•
•
•
•
•
•
•
Print orientation and N-Up (document settings)
Installation status of an output tray (printer options)
User-defined paper sizes (custom papers)
Simple text and watermarks
Overlay references
Font references
Form associations
Dell Printer Alert Utility
Note: This application is not available with Windows 2000.
The Dell Printer Alert Utility informs you when there are errors requiring your intervention on your printer. When
there is an error, a bubble appears telling you what the error is, and points you to the appropriate recovery information.
Note: For the Dell Printer Alert Utility to work properly, bidirectional communication support must be in place so the
printer and computer can communicate. An exception is added to the Windows Firewall to allow this communication.
If you opted to install the Dell Printer Alert Utility with your printer software, the utility automatically launches when
in the System Tray.
the software installation is completed. The utility is active if you see
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To disable the Dell Printer Alert Utility:
1 From the System Tray, right click the
icon.
2 Select Exit.
To re-enable the Dell Printer Alert Utility:
1 In Windows Vista or later:
a Click  Programs.
b Click Dell Printers.
c Click Dell 3330dn Laser Printer.
In Windows XP:
Click Start Programs or All Programs Dell Printers Dell 3330dn Laser Printer.
2 Click Printer Alert Utility.
Installing the optional XPS driver
The XML Paper Specification (XPS) driver is an optional printer driver designed to make use of the advanced XPS
color and graphics features that are only available for users of Windows Vista and later Windows operating systems.
In order to use XPS features, you must install the XPS driver as an additional driver after you install your printer.
Note: Before installing the XPS driver, install the printer on your computer.
To install the driver:
1 Click
 Control Panel.
2 Under Hardware and Sound, click Printer, and then click Add a Printer.
3 From the Add Printer dialog box, choose one of the following:
• If you are using a USB connection, make sure the USB cable is connected to the computer and printer, and
then do the following:
a Click Add a local printer.
b From the Use an existing port: drop-down menu, select Virtual printer port for USB, and then click
Next.
4 Click Have disk.
The Install From Disk dialog box opens.
5 Click Browse, and then navigate to the XPS driver files on your computer:
a Click Computer, and then double-click (C:).
b Double-click Drivers, and then double-click PRINTER.
c Double-click the folder that has your printer model number, and then double-click Drivers.
d Double-click xps, and then click Open.
e From the Install From Disk dialog box, click OK.
6 Click Next on the following two dialog boxes.
For more information on the XPS driver, see the XPS readme file on the Software and Documentation CD. The file is
located in the xps folder with the setupxps batch file (D:\Drivers\xps\readme).
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Dell Toner Management System
Printing Status Window
Note: For the Printing Status Window to work properly, bidirectional communication support must be in place so
the printer and computer can communicate. An exception is added to the Windows® Firewall to allow this
communication.
The Printing Status window displays the status of the printer (Printer Ready, Printer Offline, and Error-Check Printer)
and the name of the job when you send a job to print.
The Printing Status window also displays the level of toner so you can:
• Monitor the toner level for your printer.
• Click Order Supplies to order replacement toner cartridges.
Dell Printer Supplies Reorder Application
The Order Supplies dialog box can be launched from the Printing Status window, the Programs window, or the
desktop icon.
You can order toner by phone or from the Web.
• If ordering online, launch the Dell Printer Supplies Reorder Application:
1 In Windows Vista or later:
a Click  Programs.
b Click Dell Printers.
c Click Dell 3330dn Laser Printer.
In Windows XP and 2000:
Click Start Programs or All Programs Dell Printers Dell 3330dn Laser Printer.
2 Click Dell Printer Supplies Reorder Application.
The Order Supplies dialog box opens.
3 If Multiple Printers Found launches, select the printer you are ordering the supplies for.
4 Follow the instructions on the screen.
• If ordering from the Web, click the link under the Order Online heading.
• If ordering by phone, call the number that appears under the Order by Phone heading.
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Printing
This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialty
media can affect how reliably documents print. For more information, see “Avoiding jams” on page 63 and “Storing
paper” on page 47.
Printing a document
1 Load paper into a tray or feeder.
2 From the Paper menu, set the Paper Type and Paper Size based on the paper that is loaded.
3 Do one of the following:
For Windows users
a
b
c
d
e
f
With a document open, click File  Print.
Click Properties, Preferences, Options, or Setup.
From the Form Source list box, select the source containing the paper you loaded.
From the Form Type list box, select the paper type.
From the Form Size list box, select the paper size.
Click OK, and then click Print.
For Macintosh users
In Mac OS X:
a Customize the settings as needed in the Page Setup dialog.
1 With a document open, choose File > Page Setup.
2 From the Paper Size pop-up menu, choose a paper size or create a custom size to match the loaded paper.
3 Click OK.
b Customize the settings as needed in the Print dialog:
1 With a document open, click File > Print.
2
3
4
5
If necessary, click the disclosure triangle to see more options.
From the print options or Copies & Pages pop-up menu, choose Printer Features.
From the Feature Sets pop-up menu, choose Paper.
From the Paper type pop-up menu, choose a paper type.
Click Print.
In Mac OS 9:
a Customize the settings as needed in the Page Setup dialog:
1 With a document open, choose File > Page Setup.
2 From the Paper pop-up menu, choose a paper size or create a custom size to match the loaded paper.
3 Click OK.
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b Customize the settings as needed in the Print dialog:
1 With a document open, choose File > Print.
2 Select a Paper Source option, and then choose the tray loaded with the appropriate paper.
3 Click Print.
Printing on specialty media
Tips on using letterhead
Page orientation is important when printing on letterhead. Use the following table to determine which direction to
load the letterhead:
Source or process
Print side
• Standard 250-sheet Printed letterhead
tray
• Optional tray
Duplex (two-sided)
printing from trays
design is placed
facedown.
Printed letterhead
design is placed faceup.
Paper orientation
The top edge of the sheet with the logo is placed at the front of the
tray.
The top edge of the sheet with the logo is placed at the back of the
tray.
Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for
laser printers.
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Source or process
Print side
Paper orientation
Multipurpose feeder
Simplex (one-sided)
printing
Preprinted letterhead
design is placed faceup.
The top edge of the sheet with the logo should enter the
multipurpose feeder first.
Multipurpose feeder
(duplex printing)
Preprinted letterhead
design is placed
facedown.
The top edge of the sheet with the logo should enter the
multipurpose feeder last.
Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for
laser printers.
Tips on using transparencies
Print samples on the transparencies being considered for use before buying large quantities.
When printing on transparencies:
• Feed transparencies from the standard 250-sheet tray or the multipurpose feeder.
• Use transparencies designed specifically for laser printers. Check with the manufacturer or vendor to ensure
transparencies are able to withstand temperatures up to 175°C (350°F) without melting, discoloring, offsetting,
or releasing hazardous emissions.
Note: Transparencies can be printed at a temperature up to 180°C (356°F) if Transparency Weight is set to Heavy
and Transparency Texture is set to Rough. Select these settings using the Embedded Web Server, or from the
printer control panel Paper menu.
• To prevent print quality problems, avoid getting fingerprints on the transparencies.
• Before loading transparencies, fan the stack to prevent sheets from sticking together.
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Tips on using envelopes
Print samples on the envelopes being considered for use before buying large quantities.
When printing on envelopes:
• Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensure the
envelopes can withstand temperatures up to 210°C (410°F) without sealing, wrinkling, curling excessively, or
releasing hazardous emissions.
Note: Envelopes can be printed at a temperature up to 220°C (428°F) if Envelope Weight is set to Heavy and
Envelope Texture is set to Rough. Select these settings using the Embedded Web Server, or from the printer
control panel Paper menu.
• For the best performance, use envelopes made from 90 g/m2 (24 lb bond) paper. Use up to 105 g/m2 (28 lb bond)
weight for envelopes as long as the cotton content is 25% or less. All-cotton envelopes must not exceed
90 g/m2 (24 lb bond) weight.
• Use only new envelopes.
• To optimize performance and minimize jams, do not use envelopes that:
– Have excessive curl or twist
– Are stuck together or damaged in any way
– Have windows, holes, perforations, cutouts, or embossing
– Have metal clasps, string ties, or folding bars
– Have an interlocking design
– Have postage stamps attached
– Have any exposed adhesive when the flap is in the sealed or closed position
– Have bent corners
– Have rough, cockle, or laid finishes
• Adjust the width guides to fit the width of the envelopes.
Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelopes.
Tips on using labels
Print samples on the labels being considered for use before buying large quantities.
Note: Single-sided paper labels designed for laser printers are supported for occasional use. It is recommended to
print 20 or fewer pages of paper labels a month. Vinyl, pharmacy, and dual-sided labels are not supported.
When printing on labels:
• Use labels designed specifically for laser printers. Check with the manufacturer or vendor to verify that:
– The labels can withstand temperatures up to 210°C (410°F) without sealing, excessive curling, wrinkling, or
releasing hazardous emissions.
Note: Labels can be printed at a higher fusing temperature up to 220°C (428°F) if Label Weight is set to
Heavy. Select this setting using the Embedded Web Server, or from the printer control panel Paper menu.
– Label adhesives, face sheet (printable stock), and topcoats can withstand up to 25 psi (172 kPa) pressure
without delaminating, oozing around the edges, or releasing hazardous fumes.
• Do not use labels with slick backing material.
• Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets
also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties.
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• Do not use labels with exposed adhesive.
• Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die-cuts of the label.
• Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.)
away from edges is recommended. Adhesive material contaminates the printer and could void the warranty.
• If zone coating of the adhesive is not possible, remove a 1.6 mm (0.06 in.) strip on the leading and driver edge,
and use a non-oozing adhesive.
• Portrait orientation works best, especially when printing bar codes.
Tips on using card stock
Card stock is heavy, single-ply specialty media. Many of its variable characteristics, such as moisture content, thickness,
and texture, can significantly impact print quality. Print samples on the card stock being considered for use before
buying large quantities.
When printing on card stock:
• Make sure the Paper Type is Card Stock.
• Select the appropriate Paper Texture setting.
• Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or
other paper handling problems.
• Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 210°C (410°F)
without releasing hazardous emissions.
• Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting
introduces semi-liquid and volatile components into the printer.
• Use grain short card stock when possible.
Printing confidential and other held jobs
Holding jobs in the printer
When sending a job to the printer, you can specify that you want the printer to hold the job in memory until you
start the job from the printer control panel. All print jobs that can be initiated by the user at the printer are called
held jobs.
Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to
process additional held jobs.
Job type
Description
Confidential
When you send a Confidential print job to the printer, you must create a PIN from
the computer. The PIN must be four digits using the numbers 0–9. The job is held
in printer memory until you enter the PIN from the printer control panel and
choose to print or delete the job.
Verify
When you send a Verify print job, the printer prints one copy and holds the
remaining copies in printer memory. Verify lets you examine the first copy to see
if it is satisfactory before printing the remaining copies. Once all copies are
printed, the job is automatically deleted from printer memory.
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Job type
Description
Reserve
When you send a Reserve print job, the printer does not print the job immediately.
It stores the job in memory so you can print the job later. The job is held in memory
until you delete it from the Held Jobs menu.
Repeat
When you send a Repeat print job, the printer prints all requested copies of the
job and stores the job in memory so you can print additional copies later. You
can print additional copies as long as the job remains stored in memory.
Other types of held jobs include:
• Forms from a kiosk
• Bookmarks
• Jobs not printed, which are called parked jobs
Printing confidential and other held jobs
Confidential and Verify print jobs are automatically deleted from memory after they print. Repeat and Reserve jobs
continue to be held in the printer until you choose to delete them.
For Windows Users
1 With a document open, click File  Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Other Options, and then click Print and Hold.
4 Select your job type (Confidential, Reserve, Repeat, Verify, profiles, forms from a kiosk, bookmarks, or a parked
job), and then assign a user name. For a confidential job, also enter a four-digit PIN.
5 Click OK or Print, and then go to the printer to release the job.
6 From the printer control panel, press the down arrow button until
Held jobs appears, and then press
7 Press the down arrow button until
appears next to your user name, and then press
8 Press the down arrow button until
appears next to the job type or job name, and then press
.
.
.
If you selected a job name, proceed to step 11 on page 59.
9 After selecting your job type, use the keypad to enter your PIN.
If you enter an invalid PIN, the Invalid PIN screen appears.
• To re-enter the PIN, make sure
Try again appears, and then press
• To cancel the PIN, press the down arrow button until
.
Cancel appears, and then press
.
10 Press the down arrow button until
appears next to the job you want to print, and then press
11 Press the down arrow button until
appears next to the number of copies you want to print, and then press
.
Note: Use the keypad to enter a number if necessary.
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.
For Macintosh users
1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the print options pop-up menu, choose Job Routing.
3 Choose your job type (Confidential, Reserve, Repeat, Verify, profiles, forms from a kiosk, bookmarks, or a parked
job), and then assign a user name. For a confidential job, also enter a four-digit PIN.
4 Click Print, and then go to the printer to release the job.
5 From the printer control panel, press the down arrow button until Held jobs appears, and then press
6 Press the down arrow button until
appears next to your user name, and then press
7 Press the down arrow button until
appears next to your job, and then press
.
.
.
8 For confidential jobs, use the numeric keypad to enter your PIN.
If you enter an invalid PIN, the Invalid PIN screen appears.
• To re-enter the PIN, make sure
Try again appears, and then press
• To cancel the PIN, press the down arrow button until
9 Press the down arrow button until
.
Cancel appears, and then press
appears next to the job you want to print, and then press
.
.
Printing information pages
See “Printing a menu settings page” on page 30 and “Printing a network setup page” on page 30 for more information
on printing these pages.
Printing a font sample list
To print samples of the fonts currently available for your printer:
1 Make sure the printer is on and Ready appears.
2 From the printer control panel, press
.
3 Press the down arrow button until
Reports appears, and then press
4 Press the down arrow button until
Print Fonts appears, and then press
5 Press the down arrow button until
appears next to PCL Fonts or PostScript Fonts, and then press
.
After the font sample list prints, Ready appears.
Printing a directory list
A directory list shows the resources stored in flash memory.
1 Make sure the printer is on and Ready appears.
2 From the printer control panel, press
.
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.
.
3 Press the down arrow button until
Reports appears, and then press
4 Press the down arrow button until
Print Directory appears, and then press
.
.
After the directory list prints, Ready appears.
Printing the print quality test pages
Print the print quality test pages to isolate print quality problems.
1 Turn the printer off.
2 Hold down
and the right arrow button while turning the printer on.
3 Release the buttons when the clock appears, and wait for CONFIG MENU to appear.
4 Press the down arrow button until
Prt Quality Pgs appears, and then press
.
The print quality test pages print.
5 Press the down arrow button until
Exit Config Menu appears, and then press
.
Resetting the Printer appears briefly, followed by a clock, and then Ready appears.
Canceling a print job
Canceling a print job from the printer control panel
If the job is formatting or already printing, and Cancel a job appears on the first line of the display:
1 Press the arrow buttons until
Cancel appears.
A list of jobs appears.
2 Press the arrow buttons until
appears next to the job you want to cancel, and then press
Note: Once a print job is sent, to easily cancel a job, press
until
Cancel a job appears, and then press
. The Stopped screen appears. Press the arrow buttons
.
Canceling a print job from the computer
To cancel a print job, do one of the following:
For Windows users
1 Click
, or click Start and then click Run.
2 In the Start Search or Run box, type control printers.
3 Press Enter, or click OK.
The printer folder opens.
4 Double-click the printer icon.
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.
5 Select the job to cancel.
6 From the keyboard, press Delete.
From the Windows taskbar:
When you send a job to print, a small printer icon appears in the right corner of the taskbar.
1 Double-click the printer icon.
A list of print jobs appears in the printer window.
2 Select a job to cancel.
3 From the keyboard, press Delete.
For Macintosh users
In Mac OS X version 10.5 or later:
1 From the Apple menu, choose System Preferences.
2 Click Print & Fax, and then double-click the printer icon.
3 From the printer window, select the job to cancel.
4 From the icon bar at the top of the window, click the Delete icon.
In Mac OS X version 10.4 and earlier:
1 From the Go menu, choose Applications.
2 Double-click Utilities, and then double-click Print Center or Printer Setup Utility.
3 Double-click the printer icon.
4 From the printer window, select the job to cancel.
5 From the icon bar at the top of the window, click the Delete icon.
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Clearing jams
By carefully selecting papers and specialty media and loading it properly, you should be able to avoid most jams. For
more information, see “Avoiding jams” on page 63. If jams do occur, follow the steps outlined in this chapter.
Warning—Potential Damage: Never use any tool to remove a jam. Doing so could permanently damage the fuser.
To resolve the jam messages, you must clear the entire paper path, and press to clear the message and resume
printing. The printer prints a new copy of the page that jammed if Jam Recovery is set to On or Auto; however, the
Auto setting does not guarantee the page will print.
Note: Auto is the Jam recovery factory default setting. The printer reprints jammed pages unless the memory required
to hold the pages is needed for other printer tasks.
Avoiding jams
The following hints can help you avoid jams:
Paper tray recommendations
•
•
•
•
•
Make sure the paper lies flat in the paper tray.
Do not remove the paper tray while the printer is printing.
Do not load the paper tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it.
Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.
Make sure the guides in the paper tray or the manual feeder are properly positioned and are not pressing too
tightly against the paper or envelopes.
• Push the paper tray in firmly after loading paper.
Paper recommendations
• Use only recommended paper or specialty media.
• Do not load wrinkled, creased, damp, bent, or curled paper.
• Flex, fan, and straighten paper before loading it.
•
•
•
•
Do not use paper that has been cut or trimmed by hand.
Do not mix paper sizes, weights, or types in the same stack.
Make sure all sizes and types are set correctly in the printer control panel menus.
Store paper per the manufacturer's recommendations.
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Accessing jam areas
Open doors and remove trays to access jam areas. The following illustration shows possible jam areas:
Access point Description
1
Standard exit bin
2
Front door
3
Multipurpose feeder door
4
Standard tray (Tray 1)
5
Optional tray (Tray 2)
6
Push button to open the front door. Inside this door is the unit housing the toner cartridge and
photoconductor kit.
7
Rear door
Jam message numbers and how to access each jam
Jam number
To access the jam
200
Try one or more of the following:
• Remove Tray 1.
• Open the front door, and then remove the photoconductor kit.
201
Open the front door, and then remove the photoconductor kit.
202
Open the front door, and then open the rear door.
231
Open the front door, and then open the rear door.
Note: For alternative access to the jam, remove Tray 1, and then press the lever.
233
Remove Tray 1, and then depress the lever.
Note: For alternative access to the jam, open the front door, and then open the rear door.
234
Try one or more of the following:
• Open the front door, and then open the rear door.
• Remove Tray 1, and then press the lever.
235
Remove the jam from the standard exit bin.
242
Remove Tray 2.
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Jam number
To access the jam
251
Try one or more of the following:
• If the sheet is visible in the multipurpose feeder, gently pull it from the front of the
multipurpose feeder.
• If it is not visible, open the front door, and then remove the unit. Lift the flap at the front of
the printer, and then remove any jammed sheets.
200 paper jam
1 Remove the tray from the printer.
2 Remove the jam if you see it here.
3 If you do not see it, open the front door, and then remove the photoconductor kit and toner cartridge (unit).
Note: When the photoconductor kit and toner cartridge are together, they are called a unit.
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4 Lift the flap in front of the printer, and remove any jammed sheets.
5 Align and insert the unit.
6 Close the front door.
7 Insert the tray.
8 Press
.
201 paper jam
CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk
of injury from a hot component, allow the surface to cool before removing paper from this area.
1 Open the front door, and then remove the unit.
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2 Lift the flap in front of the printer, and then remove any jammed sheets.
3 Align and insert the unit.
4 Close the front door.
5 Press
.
202 paper jam
CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk
of injury from a hot component, allow the surface to cool before removing paper from this area.
1 Open the front door, and then remove the unit.
2 Lift the flap in front of the printer, and then remove any jammed sheets.
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3 Open the rear door.
4 Remove the jam.
5 Close the rear door.
6 Close the front door.
7 Press
.
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231 paper jam
CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk
of injury from a hot component, allow the surface to cool before removing paper from this area.
1 Open the front door.
2 Open the rear door.
3 Remove the jam.
4 Close the rear door.
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5 Close the front door.
6 Press
.
If this does not clear the jam, complete the steps in “233 paper jam” on page 70.
233 paper jam
1 Remove the tray from the printer.
2 Locate the lever shown. Pull the lever down to release the jam.
3 Pull the jammed sheets from the duplex area.
4 Insert the tray.
5 Press
.
If this does not clear the jam, complete the steps in “231 paper jam” on page 69.
234 paper jam
A single jam or multiple jams are in the duplex area of the printer when the printer is turned on. To locate and remove
the jammed sheets, complete all the steps in:
• “231 paper jam” on page 69
• “233 paper jam” on page 70
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235 paper jam
A duplex print job was sent to the printer using a size of paper not supported for duplex printing. A sheet is jammed
in the standard exit bin.
1 To remove the jam, gently pull the jammed sheet out of the standard exit bin.
2 Press
.
242 paper jam
1 Remove the optional tray from the printer.
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2 Remove the jam.
3 Insert the optional tray.
4 Press
.
251 paper jam
A sheet of paper or specialty media failed to feed completely from the multipurpose feeder. Part of it may be still
visible. If it is visible, gently pull the jammed sheet from the front of the multipurpose feeder.
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If the sheet is not visible, complete the following steps:
1 Open the front door, and then remove the unit.
2 Lift the flap at the front of the printer, and then remove any jammed sheets of paper that are short lengths of
paper.
3 Align and insert the unit.
4 Close the front door.
5 Press
.
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Understanding printer menus
Menus list
A number of menus and menu items are available to make it easy for you to change printer settings:
Paper Menu
Reports
Network/Ports
Default Source
Menu Settings Page
Active NIC
Paper Size/Type
Device Statistics
Network Menu
Configure MP
Network Setup Page
USB Menu
Substitute Size
Paper Texture
Profiles List
Netware Setup Page
Parallel Menu
SMTP Menu
Paper Weight
Print Fonts
Paper Loading
Print Directory
Custom Types
Asset Report
Universal Setup
Security
Settings
Miscellaneous
General Settings
Confidential Print
Setup Menu
Security Audit Log
Finishing Menu
Set Date/Time
Quality Menu
Utilities Menu
XPS Menu
PDF Menu
PostScript Menu
PCL Emul Menu
HTML Menu
Image Menu
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Paper menu
Default Source menu
Menu item
Description
Default Source
Tray <x>
MP Feeder
Manual Paper
Manual Env
Sets a default paper source for all print jobs
Notes:
• From the Paper menu, Configure MP must be set to Cassette in order for
MP Feeder to appear as a menu setting.
• Tray 1 (standard tray) is the factory default setting.
• Only an installed paper source will appear as a menu setting.
• A paper source selected by a print job will override the Default Source
setting for the duration of the print job.
• If the same size and type of paper are in two trays and the Paper Size and
Paper Type settings match, the trays are automatically linked. When one
tray is empty, the job prints using the linked tray.
Paper Size/Type menu
Menu item
Description
Tray <x> Size
A4
A5
A6
JIS B5
Executive
Folio
Legal
Letter
Oficio (Mexico)
Statement
Universal
Specifies the paper size loaded in each tray
Notes:
• Letter is the US factory default setting. A4 is the international factory
default setting.
• If the same size and type of paper are in two trays and the Paper Size and
Paper Type settings match, then the trays are automatically linked. The
multipurpose feeder may also be linked. When one tray is empty, the job
prints using paper from the linked tray.
• The A6 paper size is supported only in Tray 1 and the multipurpose
feeder.
Note: Only installed trays and feeders are listed in this menu.
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Menu item
Description
Tray <x> Type
Plain Paper
Card Stock
Transparency
Recycled
Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type <x>
Specifies the type of paper loaded in each tray
Manual Paper Size
A4
A5
A6
Executive
Folio
JIS B5
Legal
Letter
Oficio (Mexico)
Statement
Universal
Specifies the size of the paper being manually loaded in the multipurpose
feeder
Notes:
• Plain Paper is the factory default setting for Tray 1. Custom Type <x> is
the factory default setting for all other trays.
• If available, a user-defined name will appear instead of Custom Type <x>.
• Use this menu item to configure automatic tray linking.
Notes:
• Letter is the US factory default setting. A4 is the international factory
default setting.
• The menu item applies only when the multipurpose feeder (MP Feeder)
is configured for Manual. From the Paper menu, Configure MP must be
set to Manual.
Note: Only installed trays and feeders are listed in this menu.
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Menu item
Description
MP Feeder Size
A4
A5
A6
Executive
Folio
JIS B5
Legal
Letter
Oficio (Mexico)
Statement
Universal
7 3/4 Envelope
9 Envelope
10 Envelope
C5 Envelope
B5 Envelope
DL Envelope
Other Envelope
Specifies the paper size loaded in the multipurpose feeder
MP Feeder Type
Plain Paper
Card Stock
Transparency
Recycled
Labels
Bond
Envelope
Rough Envelope
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type <x>
Specifies the type of paper loaded in the multipurpose feeder
Notes:
• Letter is the U.S. factory default setting. A4 is the international factory
default setting.
• The menu item applies only when the multipurpose feeder (MP Feeder)
is configured for Cassette. From the Paper menu, Configure MP must be
set to Cassette.
• The multipurpose feeder does not automatically sense paper size. The
paper size value must be set.
Notes:
• Plain Paper is the factory default setting.
• From the Paper menu, Configure MP must be set to Cassette in order for
MP Feeder to appear as a menu item.
Note: Only installed trays and feeders are listed in this menu.
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Menu item
Description
Manual Paper Type
Plain Paper
Card Stock
Transparency
Recycled
Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type <x>
Specifies the type of paper being manually loaded in the multipurpose feeder
Manual Env Size
7 3/4 Envelope
9 Envelope
10 Envelope
C5 Envelope
B5 Envelope
DL Envelope
Other Envelope
Specifies the size of the envelope being manually loaded in the multipurpose
feeder
Manual Env Type
Envelope
Custom Type <x>
Specifies the type of envelope being manually loaded in the multipurpose
feeder.
Notes:
• Plain Paper is the factory default setting.
• From the Paper menu, Configure MP must be set to Manual in order for
Manual Paper to appear as a menu item.
Notes:
• 10 Envelope is the US factory default setting. DL Envelope is the
international factory default setting.
• The menu item applies only when the multipurpose feeder (MP Feeder)
is configured for Manual. From the Paper menu, Configure MP must be
set to Manual.
Notes:
• Envelope is the factory default setting.
• The menu item applies only when the multipurpose feeder (MP Feeder)
is configured for Manual. From the Paper menu, Configure MP must be
set to Manual.
Note: Only installed trays and feeders are listed in this menu.
Configure MP menu
Menu item
Description
Configure MP
Cassette
Manual
Determines when the printer selects paper from the multipurpose feeder
Notes:
• Cassette is the factory default setting.
• The Cassette setting configures the multipurpose feeder as an automatic
paper source.
• When Manual is selected, the multipurpose feeder can be used only for
manual feed print jobs.
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Substitute Size menu
Menu item
Description
Substitute Size
Off
Statement/A5
Letter/A4
All Listed
Substitutes a specified paper size if the requested paper size is not available
Notes:
• All Listed is the factory default setting. All available substitutions are
allowed.
• The Off setting indicates no size substitutions are allowed.
• Setting a substitution lets the job print without a Change Paper message
appearing.
Paper Texture menu
Menu item
Description
Plain Texture
Smooth
Normal
Rough
Specifies the relative texture of the paper loaded in a specific tray
Card Stock Texture
Smooth
Normal
Rough
Specifies the relative texture of the card stock loaded in a specific tray
Transparency Texture
Smooth
Normal
Rough
Specifies the relative texture of the transparencies loaded in a specific tray
Recycled Texture
Smooth
Normal
Rough
Specifies the relative texture of the recycled paper loaded in a specific tray
Labels Texture
Smooth
Normal
Rough
Specifies the relative texture of the labels loaded in a specific tray
Bond Texture
Smooth
Normal
Rough
Specifies the relative texture of the bond paper loaded in a specific tray
Envelope Texture
Smooth
Normal
Rough
Specifies the relative texture of the envelopes loaded in a specific tray
Note: Normal is the factory default setting.
Notes:
• Normal is the factory default setting.
• Settings appear only if card stock is supported.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Rough is the factory default setting.
Note: Normal is the factory default setting.
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Menu item
Description
Rough Envelope Texture
Rough
Specifies the relative texture of the envelopes loaded in a specific tray
Letterhead Texture
Smooth
Normal
Rough
Specifies the relative texture of the letterhead paper loaded in a specific tray
Preprinted Texture
Smooth
Normal
Rough
Specifies the relative texture of the preprinted paper loaded in a specific tray
Colored Texture
Smooth
Normal
Rough
Specifies the relative texture of the colored paper loaded in a specific tray
Light Texture
Smooth
Normal
Rough
Specifies the relative texture of the paper loaded in a specific tray
Heavy Texture
Smooth
Normal
Rough
Specifies the relative texture of the paper loaded in a specific tray
Rough/Cotton Texture
Rough
Specifies the relative texture of the paper loaded in a specific tray
Custom <x> Texture
Smooth
Normal
Rough
Specifies the relative texture of the custom paper loaded in a specific tray
Note: Rough is the factory default setting.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Rough is the factory default setting.
Notes:
• Normal is the factory default setting.
• Settings appear only if the custom type is supported.
Paper Weight menu
Menu item
Description
Plain Weight
Light
Normal
Heavy
Specifies the relative weight of the paper loaded in a specific tray
Card Stock Weight
Light
Normal
Heavy
Specifies the relative weight of the card stock loaded in a specific tray
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
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Menu item
Description
Transparency Weight
Light
Normal
Heavy
Specifies the relative weight of the transparencies loaded in a specific tray
Recycled Weight
Light
Normal
Heavy
Specifies the relative weight of the recycled paper loaded in a specific tray
Labels Weight
Light
Normal
Heavy
Specifies the relative weight of the labels loaded in a specific tray
Bond Weight
Light
Normal
Heavy
Specifies the relative weight of the paper loaded in a specific tray
Envelope Weight
Light
Normal
Heavy
Specifies the relative weight of the envelopes loaded in a specific tray
Rough Envelope Weight
Light
Normal
Heavy
Specifies the relative weight of the rough envelopes loaded in a specific tray
Letterhead Weight
Light
Normal
Heavy
Specifies the relative weight of the paper loaded in a specific tray
Preprinted Weight
Light
Normal
Heavy
Specifies the relative weight of the paper loaded in a specific tray
Colored Weight
Light
Normal
Heavy
Specifies the relative weight of the paper loaded in a specific tray
Light Weight
Light
Specifies the relative weight of the paper loaded in a specific tray
Heavy Weight
Heavy
Specifies the relative weight of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
Note: Normal is the factory default setting.
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Menu item
Description
Rough/Cotton Weight
Light
Normal
Heavy
Specifies the relative weight of the paper loaded in a specific tray
Custom <x> Weight
Light
Normal
Heavy
Specifies the relative weight of the custom paper type loaded in a specific tray
Note: Normal is the factory default setting.
Notes:
• Normal is the factory default setting.
• Settings appear only if the custom type is supported.
Paper Loading menu
Menu item
Description
Recycled Loading
Duplex
Off
Determines whether 2-sided printing occurs for all jobs that specify
Recycled as the paper type
Bond Loading
Duplex
Off
Determines whether 2-sided printing occurs for all jobs that specify
Bond as the paper type
Letterhead Loading
Duplex
Off
Determines whether 2-sided printing occurs for all jobs that specify
Letterhead as the paper type
Preprinted Loading
Duplex
Off
Determines whether 2-sided printing occurs for all jobs that specify
Preprinted as the paper type
Colored Loading
Duplex
Off
Determines whether 2-sided printing occurs for all jobs that specify
Colored as the paper type
Light Loading
Duplex
Off
Determines whether 2-sided printing occurs for all jobs that specify
Light as the paper type
Heavy Loading
Duplex
Off
Determines whether 2-sided printing occurs for all jobs that specify
Heavy as the paper type
Note: Off is the factory default setting.
Note: Off is the factory default setting.
Note: Off is the factory default setting.
Note: Off is the factory default setting.
Note: Off is the factory default setting.
Note: Off is the factory default setting.
Note: Off is the factory default setting.
Notes:
• Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing is selected from Print
Properties.
• If Duplex is selected, all print jobs are sent through the duplex unit, including 1-sided jobs.
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Menu item
Description
Custom <x> Loading
Duplex
Off
Determines whether 2-sided printing occurs for all jobs that specify
Custom <x> as the paper type
Notes:
• Off is the factory default setting.
• Custom <x> Loading is available only if the custom type is
supported.
Notes:
• Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing is selected from Print
Properties.
• If Duplex is selected, all print jobs are sent through the duplex unit, including 1-sided jobs.
Custom Types menu
Menu item
Description
Custom Type <x>
Paper
Card Stock
Transparency
Labels
Envelope
Rough/Cotton
Associates a paper or specialty media type with a factory default Custom
Type <x> name or a user-defined Custom Name created from the
Embedded Web Server or MarkVisionTM Professional. This user-defined name
displays instead of Custom Type <x>.
Notes:
• Paper is the factory default setting for the Custom Type.
• The custom media type must be supported by the selected tray or feeder
in order for you to print from that source.
Recycled
Paper
Card Stock
Transparency
Labels
Envelope
Cotton
Specifies a paper type when the Recycled setting is selected in other menus
Notes:
• Paper is the factory default setting.
• The Recycled type must be supported by the selected tray or feeder in
order for you to print from that source.
Universal Setup menu
These menu items are used to specify the height, width, and feed direction of the Universal Paper Size. The Universal
Paper Size is a user-defined paper size. It is listed with the other paper size settings and includes similar options, such
as support for duplex printing and printing multiple pages on one sheet.
Menu item
Description
Units of Measure
Inches
Millimeters
Identifies the units of measure
Notes:
• Inches is the US factory default setting.
• Millimeters is the international factory default setting.
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Menu item
Description
Portrait Width
3–14.17 inches
76–360 mm
Sets the portrait width
Notes:
• If the width exceeds the maximum, then the printer uses the
maximum width allowed.
• 8.5 inches is the US factory default setting. Inches can be increased
in 0.01-inch increments.
• 216 mm is the international factory default setting. Millimeters can
be increased in 1-mm increments.
Portrait Height
3–14.17 inches
76–360 mm
Sets the portrait height
Notes:
• If the height exceeds the maximum, then the printer uses the
maximum height allowed.
• 14 inches is the US factory default setting. Inches can be increased in
0.01-inch increments.
• 356 mm is the international factory default setting. Millimeters can
be increased in 1-mm increments.
Feed Direction
Short Edge
Long Edge
Specifies the feed direction
Notes:
• Short Edge is the factory default setting.
• Long Edge appears only if the longest edge is shorter than the
maximum length supported in the tray.
Reports menu
Reports menu
To print a report, use the arrow buttons to navigate to the type of report you want, and then press
.
Menu item
Description
Menu Settings Page
Prints a report containing information about paper loaded into trays, installed
memory, the total page count, alarms, timeouts, the printer control panel
language, the TCP/IP address, the status of supplies, the status of the network
connection, and other information
Device Statistics
Prints a report containing printer statistics such as supply information and
details about printed pages
Network Setup Page
Prints a report containing information about the network printer settings, such
as the TCP/IP address information
Note: This menu item appears only for network printers or printers connected
to print servers.
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Menu item
Description
Network <x> Setup Page
Prints a report containing information about the network printer settings, such
as the TCP/IP address information
Notes:
• This menu item is available when more than one network option is installed.
• This menu item appears only for network printers or printers connected to
print servers.
Profiles List
Prints a list of profiles stored in the printer
NetWare Setup Page
Prints a report containing NetWare-specific information about the network
settings
Note: This menu item appears only for printers with an internal print server
installed.
Print Fonts
PCL Fonts
PostScript Fonts
Prints a report in English of all the fonts available for the printer language
currently set in the printer
Print Directory
Prints a list of all the resources stored on an optional flash memory card
Note: A separate list is available for PCL and PostScript emulations. Each
emulation report contains print samples and information about the available
fonts for each language.
Notes:
• Job Buffer Size must be set to 100%.
• The optional flash memory must be installed correctly and working
properly.
Asset Report
Prints a report containing asset information including the printer serial number
and model name. The report contains text and UPC barcodes that can be
scanned into an asset database.
Network/Ports menu
Active NIC menu
Menu item
Description
Active NIC
Auto
<list of available network cards>
Notes:
• Auto is the factory default setting.
• This menu item appears only if an optional network card is installed.
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Standard Network or Network <x> menus
Menu item
Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job requires
it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PostScript emulation if PS
SmartSwitch is set to On. It uses the default printer language specified in the
Setup menu if PS SmartSwitch is set to Off.
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PS emulation when a print job requires
it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PCL emulation if PCL SmartSwitch
is set to On. It uses the default printer language specified in the Setup menu
if PCL SmartSwitch is set to Off.
NPA Mode
Off
Auto
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
• Auto is the factory default setting.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is updated.
Network Buffer
Auto
3K to <maximum size allowed>
Sets the size of the network input buffer
Notes:
• Auto is the factory default setting.
• The value can be changed in 1K increments.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.
• To increase the maximum size range for the Network Buffer, disable or reduce
the size of the parallel and USB buffers.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is updated.
Mac Binary PS
On
Off
Auto
Sets the printer to process Macintosh binary PostScript print jobs
Notes:
• Auto is the factory default setting.
• The Off setting filters print jobs using the standard protocol.
• The On setting processes raw binary PostScript print jobs.
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Menu item
Description
Std Network Setup
Reports
Network Card
TCP/IP
IPv6
AppleTalk
NetWare
For descriptions and settings of the network setup menus, see the following:
•
•
•
•
•
•
Net <x> Setup
Reports
Network Card
TCP/IP
IPv6
Apple Talk
NetWare
“Reports menu (under the Network/Ports menu)” on page 87
“Network Card menu” on page 87
“TCP/IP menu” on page 88
“IPv6 menu” on page 89
“AppleTalk menu” on page 89
“NetWare menu” on page 90
Reports menu (under the Network/Ports menu)
The Reports menu item is available from the Network/Ports menu:
Network/Ports  Standard Network or Network <x>  Std Network Setup or Net <x> Setup  Reports
Menu item
Description
Print Setup Page
Prints a report containing information about the current network setup
Print NetWare Setup Page Notes:
• The Setup Page contains information about the network printer settings, such as
the TCP/IP address.
• The NetWare Setup Page menu item appears only on models that support NetWare
and shows information about NetWare settings.
Network Card menu
This menu is available from the Network/Ports menu:
Network/Ports  Network Menu  Network Setup  Network Card
Menu item
Description
View Card Status
Connected
Disconnected
Lets you determine whether the Network Card is connected
View Card Speed
Reflects the speed of a currently active network card
Network Address
UAA
LAA
Lets you view the network addresses
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Menu item
Description
Job Timeout
0-225 seconds
Sets the amount of time in seconds that a network print job can take before it
is canceled
Notes:
• 90 seconds is the factory default setting.
• A setting value of 0 disables the timeout.
• If a value of 1–9 is selected, the setting is saved as 10.
Banner Page
On
Off
Allows the printer to print a banner page
Note: Off is the factory default setting.
TCP/IP menu
Note: This menu is available only for network models or printers attached to print servers.
This menu is available from the Network/Ports menu:
Network/Ports  Network Menu  Network Setup  TCP/IP
Menu item
Description
Activate
On
Off
Activates TCP/IP
View Hostname
Lets you view the current TCP/IP hostname
Note: On is the factory default setting.
Note: This can be changed only from the Embedded Web Server.
IP Address
Lets you view or change the current TCP/IP Address information
Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP
settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that
support BOOTP and RARP.
Netmask
Lets you view or change the current TCP/IP Netmask information
Gateway
Lets you view or change the current TCP/IP Gateway information
Enable DHCP
On
Off
Specifies the DHCP address and parameter assignment setting
Enable RARP
On
Off
Specifies the RARP address assignment setting
Enable BOOTP
On
Off
Specifies the BOOTP address assignment setting
Enable Auto IP
Yes
No
Specifies the Zero Configuration Networking setting
Note: On is the factory default setting.
Note: On is the factory default setting.
Note: On is the factory default setting.
Note: Yes is the factory default setting.
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Menu item
Description
Enable FTP/TFTP
Yes
No
Enables the built-in FTP server, which allows files to be transferred to the printer
Enable HTTP Server
Yes
No
Enables the built-in Web server (Embedded Web Server). When enabled, the printer
can be monitored and managed remotely using a Web browser.
WINS Server Address
Lets you view or change the current WINS Server Address
DNS Server Address
Lets you view or change the current DNS Server Address
Note: Yes is the factory default setting.
Note: Yes is the factory default setting.
IPv6 menu
Use the following menu items to view or set the Internet Protocol version 6 (IPv6) information.
Note: This menu is available only for network models or printers attached to print servers.
This menu is available from the Network/Ports menu:
Network/Ports  Network Menu  Network Setup  IPv6
Menu item
Description
Enable IPv6
On
Off
Enables IPv6 in the printer
Auto Configuration
On
Off
Specifies whether the network adapter accepts the automatic IPv6
address configuration entries provided by a router
View Hostname
Lets you view the current setting
View Address
Note: These settings can be changed only from the Embedded Web
Server.
View Router Address
Enable DHCPv6
On
Off
Note: On is the factory default setting.
Note: On is the factory default setting.
Enables DHCPv6 in the printer
Note: On is the factory default setting.
AppleTalk menu
This menu is available from the Network/Ports menu:
Network/Ports  Network Menu  Network Setup  AppleTalk
Menu item
Description
Activate
On
Off
Activates or deactivates AppleTalk support
View Name
Shows the assigned AppleTalk name
Note: On is the factory default setting.
Note: The name can be changed only from the Embedded Web Server.
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Menu item
Description
View Address
Shows the assigned AppleTalk address
Note: The address can be changed only from the Embedded Web Server.
Set Zone
<list of zones available on the
network>
Provides a list of AppleTalk zones available on the network
Note: The default setting is the default zone for the network. If no default zone
exists, the zone marked with an * is the default setting.
NetWare menu
This menu is available from the Network/Ports menu:
Network/Ports  Network Menu  Network Setup  NetWare
Menu item
Description
Activate
Yes
No
Activates or deactivates NetWare support
View Login Name
Shows the assigned NetWare login name
Note: No is the factory default setting.
Note: This can be changed only from the Embedded Web Server.
Print Mode
Shows the assigned NetWare print mode
Note: This can be changed only from the Embedded Web Server.
Network Number
Shows the assigned NetWare network number
Note: This can be changed only from the Embedded Web Server.
Select SAP Frames
Ethernet 802.2
Ethernet 802.3
Ethernet Type II
Ethernet SNAP
Enables the Ethernet frame type setting
Packet Burst
Yes
No
Reduces network traffic by allowing the transfer and acknowledgement of
multiple data packets to and from the NetWare server
NSQ/GSQ Mode
Yes
No
Specifies the NSQ/GSQ Mode setting
Notes:
• On is the factory default setting for all menu items.
• Values for each of the Ethernet frame types are On and Off.
Note: Yes is the factory default setting.
Note: Yes is the factory default setting.
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USB menu
Menu item
Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PostScript emulation if the PS
Smartswitch setting is On. It uses the default printer language specified in the
Setup menu if the PS SmartSwitch setting is Off.
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PS emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PCL emulation if the PCL
Smartswitch setting is On. It uses the default printer language specified in the
Setup menu if the PCL SmartSwitch setting is Off.
NPA Mode
On
Off
Auto
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
• Auto is the factory default setting.
• Changing this setting causes the printer to restart.
Sets the size of the USB input buffer
USB Buffer
Disabled
Notes:
Auto
3K to <maximum size allowed> • Auto is the factory default setting.
• The Disabled setting turns off job buffering. Any jobs already buffered on the
disk are printed before normal processing is resumed.
• The USB buffer size value can be changed in 1K increments.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether the Resource Save setting is On
or Off.
• To increase the maximum size range for the USB Buffer, disable or reduce the
size of the parallel and network buffers.
• Changing this setting causes the printer to restart.
Mac Binary PS
On
Off
Auto
Sets the printer to process Macintosh binary PostScript print jobs
Notes:
• Auto is the factory default setting.
• The Off setting filters print jobs using the standard protocol.
• The On setting processes raw binary PostScript print jobs.
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Menu item
Description
ENA Address
<xxx>.<xxx>.<xxx>.<xxx>
Sets the network address information for an external print server that is attached to
the printer using a USB cable
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
ENA Netmask
<xxx>.<xxx>.<xxx>.<xxx>
Sets the netmask information for an external print server that is attached to the
printer using a USB cable
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
ENA Gateway
<xxx>.<xxx>.<xxx>.<xxx>
Sets the gateway information for an external print server that is attached to the
printer using a USB cable
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
Parallel menu
Menu item
Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PostScript emulation if PS
SmartSwitch is set to On. It uses the default printer language specified in the
Setup menu if PS SmartSwitch is set to Off.
• PCL SmartSwitch is shown only if the PostScript level is non-zero.
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PS emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PCL emulation if PCL SmartSwitch
is set to On. It uses the default printer language specified in the Setup menu if
PCL SmartSwitch is set to Off.
• PS SmartSwitch is shown only if the PostScript level is non-zero.
NPA Mode
On
Off
Auto
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
• Auto is the factory default setting.
• Changing this setting from the printer control panel and then exiting the menus
causes the printer to restart. The menu selection is updated.
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Menu item
Description
Parallel Buffer
Disabled
Auto
3K to <max size allowed>
Sets the size of the parallel input buffer
Notes:
• Auto is the factory default setting.
• The Disabled setting turns off job buffering. Any jobs already buffered on the
disk are printed before normal processing is resumed.
• The parallel buffer size setting can be changed in 1-K increments.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or Off.
• To increase the maximum size range for the Parallel Buffer, disable or reduce
the size of the USB and network buffers.
• Changing this setting from the printer control panel and then exiting the menus
causes the printer to restart. The menu selection is updated.
Advanced Status
Off
On
Enables bidirectional communication through the parallel port
Protocol
Standard
Fastbytes
Specifies the parallel port protocol
Notes:
• On is the factory default setting.
• The Off setting disables parallel port negotiation.
Notes:
• Fastbytes is the factory default setting. It provides compatibility with most
existing parallel ports and is the recommended setting.
• The Standard setting tries to resolve parallel port communication problems.
Honor Init
On
Off
Determines whether the printer honors printer hardware initialization requests
from the computer
Notes:
• Off is the factory default setting.
• The computer requests initialization by activating the Init signal from the
parallel port. Many personal computers activate the Init signal each time the
computer is turned on.
Parallel Mode 2
On
Off
Determines whether the parallel port data is sampled on the leading or trailing edge
of strobe
Mac Binary PS
On
Off
Auto
Sets the printer to process Macintosh binary PostScript print jobs
Note: On is the factory default setting.
Notes:
• Auto is the factory default setting.
• The Off setting filters print jobs using the standard protocol.
• The On setting processes raw binary PostScript print jobs.
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Menu item
Description
Parallel with ENA
ENA Address
ENA Netmask
ENA Gateway
• ENA Address sets the network address information for an external print server
that is attached to the printer using a parallel cable
• ENA Netmask sets the netmask information for an external print server that is
attached to the printer using a parallel cable
• ENA Gateway sets the gateway information for an external print server that is
attached to the printer using a parallel cable
Note: Parallel with ENA is available only if the printer is attached to an external print
server through the parallel port.
SMTP Setup menu
Use the following menu to configure the SMTP server.
Menu item
Description
Primary SMTP Gateway
Specifies SMTP server and port information
Primary SMTP Gateway Port
Note: 25 is the factory default setting for each SMTP Gateway Port menu
item.
Secondary SMTP Gateway
Secondary SMTP Gateway Port
SMTP Timeout
5–30
Specifies the amount of time in seconds before the server stops trying
to send the e-mail
Note: 30 seconds is the factory default setting.
Reply Address
Specifies server information. This is a required item.
Note: The message box has a limitation of 512 characters.
Use SSL
Disabled
Negotiate
Required
Sets the printer to use SSL for increased security when connecting to the
SMTP server
Notes:
• Disabled is the factory default setting for Use SSL.
• When the Negotiate setting is used, your SMTP server determines if
SSL will be used.
SMTP Server Authentication
None
Plain (Simple)
CRAM MD5
Digest MD5
NTLM
Kerberos 5
Specifies the type of user authentication required for scan to e-mail
privileges
Note: None is the factory default setting.
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Menu item
Description
Device-Initiated E-mail
None
Use Device Credentials
Specifies server information
Notes:
• The message boxes have a limitation of 512 characters.
• None is the factory default setting for Device-Initiated E-mail and
User-Initiated E-mail
None
Use Device SMTP Credentials
User-Initiated E-mail.
Device Userid
Device password
Kerberos 5 Realm
NTLM Domain
Security menu
Miscellaneous menu
Menu item
Description
Panel Logins
Login failures
Failure time frame
Lockout time
Login timeout
Limits the number and time frames of failed login attempts from the printer control
panel before all users are locked out
Notes:
• “Login failures” specifies the number of failed login attempts before users are
locked out. Settings range from 1–50. 3 attempts is the factory default setting.
• “Failure time frame” specifies the time frame during which failed login attempts
can be made before users are locked out. Settings range from 1–60 minutes. 5
minutes is the factory default setting.
• “Lockout time” specifies how long users are locked out after exceeding the
login failures limit. Settings range from 0–60 minutes. 5 minutes is the factory
default setting. 0 indicates the printer does not impose a lockout time.
• “Login timeout” specifies how long the printer remains idle on the Home screen
before automatically logging the user off. Settings range from 1–900 seconds.
300 seconds is the factory default setting.
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Menu item
Description
Remote Logins
Login failures
Failure time frame
Lockout time
Login timeout
Limits the number and time frames of failed login attempts from a computer before
all remote users are locked out
Notes:
• “Login failures” specifies the number of failed login attempts before users are
locked out. Settings range from 1–50. 3 attempts is the factory default setting.
• “Failure time frame” specifies the time frame during which failed login attempts
can be made before users are locked out. Settings range from 1–60 minutes. 5
minutes is the factory default setting.
• “Lockout time” specifies how long a user is locked out after exceeding the login
failures limit. Settings range from 0–60 minutes. 5 minutes is the factory default
setting. 0 indicates the printer does not impose a lockout time.
• “Login timeout” specifies how long the remote interface remains idle before
automatically logging the user off. Settings range from 1–900 seconds. 300
seconds is the factory default setting.
Confidential Print menu
Menu item
Description
Max Invalid PIN
Off
2–10
Limits the number of times an invalid PIN can be entered
Job Expiration
Off
1 hour
4 hours
24 hours
1 week
Limits the amount of time a confidential job stays in the printer before it is deleted
Notes:
• Off is the factory default setting.
• Once a limit is reached, the jobs for that user name and that PIN are deleted.
Notes:
• Off is the factory default setting.
• If the Job Expiration setting is changed while confidential jobs reside on the
printer RAM, the expiration time for those print jobs does not change to the
new default value.
• If the printer is turned off, all confidential jobs held in printer RAM will be
deleted.
Security Audit Log menu
Menu item
Description
Export Log
Enables an authorized user to export the security log
Notes:
• To export the log from the printer control panel, a flash drive must be attached
to the printer.
• From the Embedded Web Server, the log can be downloaded to a computer.
Delete Log
Delete now
Do not delete
Specifies whether audit reports of print jobs are deleted
Note: Delete now is the factory default setting.
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Menu item
Description
Configure Log
Enable Audit
Yes
No
Enable Remote Syslog
No
Yes
Remote Syslog Facility
0–23
Severity of events to log
0–7
Specifies whether and how the audit logs of print jobs are created:
• Enable Audit determines if the printer records events in the secure audit log and
in the remote syslog.
• Enable Remote Syslog determines if the printer sends logged events to a remote
server.
• Remote Syslog Facility determines the facility value that the printer uses when
sending events to the remote syslog server.
• “Severity of events to log” specifies how critical a logged event is. With this log
activated, the printer logs each event with a severity value equal to or less than
the setting value.
0 is Emergency
1 is Alert
2 is Critical
3 is Error
4 is Warning
5 is Notice
6 is Informational
7 is Debug
Notes:
• Yes is the factory default setting for Enable Audit.
• No is the factory default setting for Enable Remote Syslog. If Enable Audit is set
to No, then no records are sent to the remote syslog even if Enable Remote
Syslog is set to Yes.
• 4 - Security is the factory default setting for Remote Syslog Facility.
• 4 is the factory default setting for Severity of events to log.
Set Date/Time menu
Menu item
Description
View Date/Time
Lets you view the current date and time settings for the printer. The format for the
date and time is: YYYY-MM-DD HH:MM:
YYYY is the four-digit year
MM is a two-digit month
DD is a two-digit date
HH is a two-digit hour
MM is a two-digit minute
Set Date/Time
Lets you enter the date and time
Note: Date/Time is set in YYYY-MM-DD HH:MM format.
Time Zone
<list of time zones>
Lets you select the time zone
Observe DST
On
Off
Sets the printer to use the applicable Daylight Saving Time (DST) start and end times
associated with the printer Time Zone setting.
Note: GMT is the factory default setting.
Note: On is the factory default setting.
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Menu item
Description
Enable NTP
On
Off
Enables Network Time Protocol, which synchronizes the clocks of devices on a
network
Note: On is the factory default setting.
Settings menu
General Settings menu
Menu item
Description
Display Language
English
Francais
Deutsch
Italiano
Espanol
Dansk
Norsk
Nederlands
Svenska
Portuguese
Suomi
Russian
Polski
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Korean
Japanese
Sets the language of the text appearing on the display
Eco-Mode
Off
Energy
Energy/Paper
Paper
Minimizes the use of energy, paper, or specialty media
Note: All languages may not be available for all printers.
Notes:
• Off is the factory default setting. Off resets the printer to its
factory default settings.
• The Energy setting minimizes the power used by the printer.
Performance may be affected, but print quality is not.
• Paper minimizes the amount of paper and specialty media
needed for a print job by printing on both sides of the paper.
Performance may be affected, but print quality is not.
• Energy/Paper minimizes the use of power and of paper and
specialty media.
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Menu item
Description
Quiet Mode
Off
On
Reduces the amount of noise produced by the printer
Run Initial setup
Yes
No
Instructs the printer to run the setup wizard
Notes:
• Off is the factory default setting.
• On configures the printer to produce as little noise as possible.
Notes:
• Yes is the factory default setting.
• After completing the setup wizard by selecting Done at the
Country select screen, the default setting becomes No.
Paper Sizes
US
Metric
Sets paper sizes to use the standard US sizes, which may also be
used in other countries, or to use metric sizes
Notes:
• US is the factory default setting.
• Changing this setting also changes the Units of Measurement
setting in the Univeral Setup menu and the default size value
for each paper source (tray or feeder) in the Paper Size/Type
menu.
Alarms
Cartridge Alarm
Off
Single
Sets an alarm to sound when the printer requires operator
intervention
Notes:
• Off is the factory default setting for Cartridge Alarm. Off means
no alarm will sound. Cartridge low appears on the
display.
• Single sounds three quick beeps. 88 Cartridge is
low appears on the display.
Timeouts
Power Saver
1min–240 min
Sets the amount of time the printer waits after a job is printed
before it goes into a reduced power state
Notes:
• 30 minutes is the factory default setting.
• Lower settings conserve more energy, but may require longer
warm-up times.
• Select the lowest setting if the printer shares an electrical
circuit with room lighting or you notice lights flickering in the
room.
• Select a high setting if the printer is in constant use. Under
most circumstances, this keeps the printer ready to print with
minimum warm-up time.
Timeouts
Screen Timeout
15 sec–300 sec
Sets the amount of time in seconds the printer waits before
returning the printer display to a Ready state
Note: 30 seconds is the factory default setting.
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Menu item
Description
Timeouts
Print Timeout
Disabled
1 sec–255 sec
Sets the amount of time in seconds the printer waits to receive an
end-of-job message before canceling the remainder of the print
job
Notes:
• 90 seconds is the factory default setting.
• When the timer expires, any partially printed page still in the
printer is printed, and then the printer checks to see if any new
print jobs are waiting.
Timeouts
Wait Timeout
Disabled
15 sec–65535 sec
Sets the amount of time in seconds the printer waits for additional
data before canceling a print job
Notes:
• 40 seconds is the factory default setting.
• Wait Timeout is available only when the printer is using
PostScript emulation. This setting has no effect on PCL or PPDS
emulation print jobs.
Print Recovery
Auto Continue
Disabled
5 sec –255 sec
Lets the printer automatically continue printing from certain
offline situations when not resolved within the specified time
period
Print Recovery
Jam Recovery
On
Off
Auto
Specifies whether the printer reprints jammed pages
Note: Disabled is the factory default setting.
Notes:
• Auto is the factory default setting. The printer reprints jammed
pages unless the memory required to hold the pages is
needed for other printer tasks.
• On sets the printer to always reprint jammed pages.
• Off sets the printer to never reprint jammed pages.
Print Recovery
Page Protect
Off
On
Lets the printer successfully print a page that may not have printed
otherwise
Notes:
• Off is the factory default setting. Off prints a partial page when
there is not enough memory to print the whole page.
• On sets the printer to process the whole page so that the entire
page prints.
Factory Defaults
Do Not Restore
Restore Now
Returns the printer settings to the factory default settings
Notes:
• Do Not Restore is the factory default setting. Do Not Restore
keeps the user-defined settings.
• Restore Now returns all printer settings to the factory default
settings except Network/Ports menu settings. All downloads
stored in RAM are deleted. Downloads stored in flash memory
are not affected.
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Menu item
Description
Custom Home Message
Off
IP Address
Hostname
Contact Name
Location
Zero Configuration Name
Custom Text 1
Sets a pre-configured or customized message to appear on the
display beside Ready
Notes:
• Off is the factory default setting.
• IP address and Hostname are pre-configured messages.
• Contact Name, Location, Zero Configuration Name, and
Custom Text 1 are messages that can be customized by a
system support person.
Setup menu
Menu item
Description
Printer Language
PCL Emulation
PS Emulation
Sets the default printer language
Notes:
• PCL emulation uses a PCL interpreter for processing print
jobs. PostScript emulation uses a PS interpreter for processing
print jobs.
• PCL is the factory default printer language.
• Setting a printer language as the default does not prevent a
software program from sending print jobs that use another
printer language.
Print Area
Normal
Whole Page
Sets the logical and physical printable area
Notes:
• This menu does not appear if Edge to Edge is enabled in the
printer Setup menu.
• Normal is the factory default setting. When attempting to
print data in the non-printable area defined by the Normal
setting, the printer clips the image at the boundary.
• The Whole Page setting allows the image to be moved into
the non-printable area defined by the Normal setting, but the
printer will clip the image at the Normal setting boundary.
• The Whole Page setting affects only pages printed using a
PCL 5e interpreter. This setting has no effect on pages printed
using the PCL XL or PostScript interpreter.
Download Target
RAM
Flash
Sets the storage location for downloads
Notes:
• RAM is the factory default setting.
• Storing downloads in flash memory places them in
permanent storage. Downloads remain in flash memory even
when the printer is turned off.
• Storing downloads in RAM is temporary.
• This menu appears only if optional flash memory is installed.
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Menu item
Description
Resource Save
On
Off
Specifies how the printer handles temporary downloads, such as
fonts and macros stored in RAM, when the printer receives a job
that requires more memory than is available
Notes:
• Off is the factory default setting. Off sets the printer to retain
the downloads only until memory is needed. Downloads are
deleted in order to process print jobs.
• The On setting retains the downloads during language
changes and printer resets. If the printer runs out of memory,
38 Memory full appears, and downloads are not deleted.
Print All Order
Alphabetically
Newest First
Oldest First
Specifies the order in which held and confidential jobs are printed
when Print All is selected
Notes:
• Alphabetically is the factory default setting.
• Print jobs always appear in alphabetical order on the printer
control panel.
Finishing menu
Menu item
Description
Sides (Duplex)
2 sided
1 sided
Specifies whether duplex (2-sided) printing is set as the default for all print jobs
Notes:
• 1 sided is the factory default setting.
• To set 2-sided printing from the software program: for Windows users, click
File  Print, and then click Properties, Preferences, Options, or Setup; for
Macintosh users, choose File > Print, and then adjust the settings from the
Print dialog and pop-up menus.
Duplex Binding
Long Edge
Short Edge
Defines the way duplexed pages are bound and how the printing on the back of
the page is oriented in relation to the printing on the front of the page
Notes:
• Long Edge is the factory default setting.
• Long Edge specifies that binding be placed on the left edge of portrait pages
and the top edge of landscape pages.
• Short Edge specifies that binding be placed on the top edge of portrait pages
and the left edge of landscape pages.
Copies
1–999
Specifies a default number of copies for each print job
Blank Pages
Do Not Print
Print
Specifies whether blank pages are inserted in a print job
Note: 1 is the factory default setting.
Note: Do Not Print is the factory default setting.
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Menu item
Description
Collate
Off (1,1,1,2,2,2)
On (1,2,1,2,1,2)
Stacks the pages of a print job in sequence when printing multiple copies
Notes:
• Off is the factory default setting. No pages will be collated.
• The On setting stacks the print job sequentially.
• Both settings print the entire job the number of times specified by the Copies
menu setting.
Separator Sheets
None
Between Copies
Between Jobs
Between Pages
Specifies whether blank separator sheets are inserted
Notes:
• None is the factory default setting.
• Between Copies inserts a blank sheet between each copy of a print job if
Collation is set to On. If Collation is set to Off, a blank page is inserted between
each set of printed pages, such as after all page 1s and after all page 2s.
• Between Jobs inserts a blank sheet between print jobs.
• Between Pages inserts a blank sheet between each page of the print job. This
setting is useful when printing transparencies or inserting blank pages in a
document for notes.
Separator Source
Tray <x>
Multi-Purpose Feeder
Specifies the paper source for separator sheets
Notes:
• Tray 1 (standard tray) is the factory default setting.
• From the Paper menu, Configure MP must be set to Cassette in order for
Multi-Purpose Feeder to appear as a menu setting.
N-up (pages-side)
Off
2-Up
3-Up
4-Up
6-Up
9-Up
12-Up
16-Up
Specifies that multiple-page images be printed on one side of a sheet of paper
N-up Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical
Specifies the positioning of multiple-page images when using N-up (pages-sides)
Orientation
Auto
Landscape
Portrait
Specifies the orientation of a multiple-page sheet
Notes:
• Off is the factory default setting.
• The number selected is the number of page images that will print per side.
Notes:
• Horizontal is the factory default setting.
• Positioning depends on the number of images and whether the images are in
portrait or landscape orientation.
Notes:
• Auto is the factory default setting. The printer chooses between portrait and
landscape.
• Landscape uses Long Edge.
• Portrait uses Short Edge.
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Menu item
Description
N-up Border
None
Solid
Prints a border around each page image when using N-up (pages-sides)
Note: None is the factory default setting.
Quality menu
Menu item
Description
Print Resolution
300 dpi
600 dpi
1200 dpi
1200 IQ
2400 IQ
Specifies the printed output resolution
Toner Darkness
1–10
Lightens or darkens the printed output
Note: 600 dpi is the factory default setting.
Notes:
• 8 is the factory default setting.
• Selecting a smaller number can help conserve toner.
Enhance Fine Lines
On
Off
Enables a print mode preferable for files such as architectural drawings, maps,
electrical circuit diagrams, and flow charts
Notes:
• Off is the factory default setting.
• To set Enhance Fine Lines from the software program: for Windows users, click
File  Print, and then click Properties, Preferences, Options, or Setup, and
change the settings from the Print Quality tab; for Macintosh users, choose File >
Print, and then adjust the settings from the Print dialog and pop-up menus.
• To set Enhance Fine Lines using the Embedded Web Server, type the network
printer IP address in a browser window, and from Print Settings, click Quality
Menu.
Gray Correction
Auto
Off
Automatically adjusts the contrast enhancement applied to images
Pixel Boost
Off
Fonts
Horizontally
Vertically
Both Directions
Enables more pixels to print in clusters for clarity, in order to enhance pictures
horizontally or vertically, or to enhance fonts
Brightness
-6–6
Adjusts the printed output either by lightening or darkening it. You can conserve toner
by lightening the output.
Note: Auto is the factory default setting.
Note: Off is the factory default setting.
Note: 0 is the factory default setting.
Contrast
0–5
Adjusts the contrast of printed objects
Note: 0 is the factory default setting.
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Utilities menu
Menu item
Description
Format Flash
Yes
No
Formats the flash memory. Flash memory refers to the memory added by installing
an optional flash memory card in the printer.
Warning—Potential Damage: Do not turn off the printer while the flash memory
is formatting.
Notes:
• An optional flash memory card must be installed in the printer and operating
properly for this menu item to be available. The flash memory card must not
be Read/Write or Write protected or defective.
• No cancels the format request.
• Selecting Yes deletes all data stored in flash memory.
Defragment Flash
No
Yes
Prepares the flash memory to receive new data by retrieving lost storage space
Warning—Potential Damage: Do not turn off the printer while the flash memory
is defragmenting.
Notes:
• A optional flash memory card must be installed in the printer and operating
properly for this menu item to be available. The flash memory card must not
be Read/Write or Write protected or defective.
• No cancels the defragment request.
• Selecting Yes reformats the flash memory after transferring all downloads to
regular printer memory. When formatting is complete, the downloads are
loaded back into flash memory.
Hex Trace
Activate
Assists in isolating the source of a print job problem
Notes:
• When Activate is selected, all data sent to the printer is printed in hexadecimal
and character representation and control codes are not executed.
• To exit Hex Trace, turn the printer off or reset the printer.
Coverage Estimator
Off
On
Provides an estimate of the percentage coverage of black on a page. The estimate
is printed on a separator page.
Note: Off is the factory default setting.
XPS menu
Menu item
Description
Print Error Pages
Off
On
Prints a page containing information on errors, including XML markup errors
Note: Off is the factory default setting.
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PDF menu
Menu item
Description
Scale to Fit
Yes
No
Scales page content to fit the selected paper size
Annotations
Do Not Print
Print
Prints annotations in a PDF
Note: No is the factory default setting.
Note: Do Not Print is the factory default setting.
PostScript menu
Menu item
Description
Print PS Error
On
Off
Prints a page containing the PostScript error
Font Priority
Resident
Flash
Establishes the font search order
Note: Off is the factory default setting.
Notes:
• Resident is the factory default setting.
• A formatted optional flash memory card must be installed in the printer
and operating properly for this menu item to be available.
• The optional flash memory card cannot be Read/Write, Write, or password
protected.
• Job Buffer Size must not be set to 100%.
PCL Emul menu
Menu item
Description
Font Source
Resident
Download
Flash
All
Specifies the set of fonts available
Notes:
• Resident is the factory default setting. It shows the factory default set of
fonts downloaded into RAM.
• Download appears only if downloaded fonts exist. It shows all the fonts
downloaded into RAM.
• Flash appears only if an optional flash memory card containing fonts is
installed.
• An optional flash memory card must be properly formatted and cannot be
Read/Write, Write, or password protected.
• All shows all fonts available to any option.
Font Name
<list of fonts>
Lets you view or change the setting from a selection list
Symbol Set
<list of symbol sets>
Lets you view or change the setting from a selection list
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Menu item
Description
PCL Emulation Settings
Point Size
1.00–1008.00
Changes the point size for scalable typographic fonts
Notes:
• 12 is the factory default setting.
• Point Size refers to the height of the characters in the font. One point equals
approximately 1/72 of an inch.
• Point sizes can be increased or decreased in 0.25-point increments.
PCL Emulation Settings
Pitch
0.08–100
Specifies the font pitch for scalable monospaced fonts
Notes:
•
•
•
•
10 is the factory default setting.
Pitch refers to the number of fixed-space characters per inch (cpi).
Pitch can be increased or decreased in 0.01-cpi increments.
For nonscalable monospaced fonts, the pitch appears on the display but
cannot be changed.
PCL Emulation Settings
Orientation
Portrait
Landscape
Specifies the orientation of text and graphics on the page
PCL Emulation Settings
Lines per Page
1–255
Specifies the number of lines that print on each page
Notes:
• Portrait is the factory default setting.
• Portrait prints text and graphics parallel to the short edge of the page.
• Landscape prints text and graphics parallel to the long edge of the page.
Notes:
• 60 is the US factory default setting. 64 is the international factory default
setting.
• The printer sets the amount of space between each line based on the Lines
per Page, Paper Size, and Orientation settings. Select the desired Paper Size
and Orientation before setting Lines per Page.
PCL Emulation Settings
A4 Width
198 mm
203 mm
Sets the printer to print on A4-size paper
Notes:
• 198 mm is the factory default setting.
• The 203-mm setting sets the width of the page to allow the printing of
eighty 10-pitch characters.
PCL Emulation Settings
Auto CR after LF
On
Off
Specifies whether the printer automatically performs a carriage return (CR) after
a line feed (LF) control command
PCL Emulation Settings
Auto LF after CR
On
Off
Specifies whether the printer automatically performs a line feed (LF) after a
carriage return (CR) control command
Note: Off is the factory default setting.
Note: Off is the factory default setting.
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Menu item
Description
Tray Renumber
Assign MP Feeder
Off
None
0–199
Assign Tray <x>
Off
None
0–199
Assign Manual Paper
Off
None
0–199
Assign Man Env
Off
None
0–199
Configures the printer to work with printer software or programs that use
different source assignments for trays, drawers, and feeders
Notes:
• Off is the factory default setting.
• None is not an available selection. It is displayed only when it is selected by
the PCL 5 interpreter.
• None ignores the Select Paper Feed command.
• 0–199 allows a custom setting to be assigned.
Lets you view the factory default setting assigned to each tray, drawer, or feeder
Tray Renumber
View Factory Def
Notes:
Multipurpose feeder default = 8
• The printer supports one standard 250-sheet tray and can have only one
Tray 1 default = 1
optional drawer installed, either the 250- or 550-sheet drawer. Therefore,
Tray 2 default = 4
only Tray 1 and Tray 2 of the Tray values apply to your printer
Tray 3 default = 5
• The factory default settings appear even if the source is not installed.
Tray 4 default = 20
Tray 5 default = 21
Envelope default = 6
Manual paper default = 2
Manual envelope default = 3
Tray Renumber
Restore Defaults
Yes
No
Returns all tray, drawer, and feeder assignments to the factory default settings
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HTML menu
Menu item
Font Name
Albertus MT
Antique Olive
Apple Chancery
Arial MT
Avant Garde
Bodoni
Bookman
Chicago
Clarendon
Cooper Black
Copperplate
Coronet
Courier
Eurostile
Garamond
Geneva
Gill Sans
Goudy
Helvetica
Hoefler Text
Description
Intl CG Times
Intl Courier
Intl Univers
Joanna MT
Letter Gothic
Lubalin Gothic
Marigold
MonaLisa Recut
Monaco
New CenturySbk
New York
Optima
Oxford
Palatino
StempelGaramond
Taffy
Times
TimesNewRoman
Univers
Zapf Chancery
Sets the default font for HTML documents
Note: The Times font will be used in HTML documents that do not
specify a font.
Menu item
Description
Font Size
1–255 pt
Sets the default font size for HTML documents
Notes:
• 12 pt is the factory default setting.
• Font size can be increased in 1-point increments.
Scale
1–400%
Scales the default font for HTML documents
Notes:
• 100% is the factory default setting.
• Scaling can be increased in 1% increments.
Orientation
Portrait
Landscape
Sets the page orientation for HTML documents
Margin Size
8–255 mm
Sets the page margin for HTML documents
Note: Portrait is the factory default setting.
Notes:
• 19 mm is the factory default setting.
• Margin size can be increased in 1-mm increments.
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Menu item
Description
Backgrounds
Do Not Print
Print
Specifies whether to print backgrounds on HTML documents
Note: Print is the factory default setting.
Image menu
Menu item
Description
Auto Fit
On
Off
Selects the optimal paper size, scaling, and orientation
Invert
On
Off
Inverts bi-tonal monochrome images
Scaling
Anchor Top Left
Best Fit
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Scales the image to fit the selected paper size
Orientation
Portrait
Landscape
Rev Portrait
Rev Landscape
Sets the image orientation
Notes:
• On is the factory default setting.
• The On setting overrides scaling and orientation settings for some images.
Notes:
• Off is the factory default setting.
• The font size can be increased in 1-point increments.
• This setting does not apply to GIF or JPEG images.
Notes:
• Best Fit is the factory default setting.
• When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Note: Portrait is the factory default setting.
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Understanding printer messages
When Manual Feeder appears on the display, it refers to the multipurpose feeder.
List of status and error messages
Activating Menu Changes
Wait for the message to clear.
Busy
Wait for the message to clear.
Busy ...
Wait for the message to clear.
Calibrating
Wait for the message to clear.
Cancel not available
Wait for the message to clear.
Canceling
Wait for the message to clear.
Cartridge Low
The toner cartridge is low on toner.
Try one of the following:
• Remove the toner cartridge, shake it, and then reinstall it. Press to clear the message and continue printing.
• Remove the toner cartridge, and then install a new one. Press to clear the message and continue printing.
Cartridge Nearly Low
The toner cartridge low alarm is activated and the toner is low.
Try one or more of the following:
• Remove the toner cartridge, shake it, and then reinstall it. Press to clear the message and continue printing.
• Remove the toner cartridge, and then install a new one. Press to clear the message and continue printing.
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Cartridge Life Exceeded
The toner cartridge is exhausted.
1 Remove the used toner cartridge, and then install a new one.
2 Press
to clear the message.
Change <src> to <x>
• Press the down arrow button until
Continue appears, and then press
• Press the down arrow button until
Use Current appears, and then press the down arrow button to print
if the paper was changed.
on the paper currently in the printer.
• Cancel the current print job.
• For more information, select Show Me.
Clearing job accounting statistics
Wait for the message to clear.
Close front door
Close the front door of the printer.
Defragmenting Flash DO NOT POWER OFF
Wait for the message to clear.
Warning—Potential Damage: Do not turn the printer off while this message appears on the display.
Deletion complete
Wait for the message to clear.
Deletion failed
Your attempt to delete a file failed.
1 Wait for the message to clear.
2 Try to delete the file again.
Deleting held jobs
Wait for the message to clear.
Disabling Menus
Wait for the message to clear.
Note: While the menus are disabled, printer settings cannot be changed from the printer control panel.
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DO NOT TOUCH Reading flash data DO NOT POWER OFF
As a part of this message, a bar graphic appears on one line of the display, indicating the percentage of processing
time completed.
Wait for the message to clear. The message displays until all code is received and the processing is complete.
Warning—Potential Damage: If your printer is connected to a computer by a USB cable, do not touch the printer
control panel while this message appears on the display. Do not turn the printer off while this message appears.
Enabling Menus
Wait for the message to clear.
Flushing buffer
Wait for the message to clear.
Formatting Flash DO NOT POWER OFF
Wait for the message to clear.
Warning—Potential Damage: Do not power off while the printer is formatting the flash memory.
Hex Trace
The printer is in Hex Trace mode.
Hex Trace Ready
The printer is in the Ready state, and Hex Trace is active. You can use Hex Trace to troubleshoot printer problems.
Invalid Engine Code
You need to download valid engine code for the printer.
Note: Engine code may be downloaded while this message appears on the display.
Invalid Network Code
You need to download valid network printing code for the internal print server. The internal print server is a hardware
option installed inside the printer.
Note: Network code may be downloaded while this message appears on the display.
Load manual feeder with <x>
Try one or more of the following:
• Load the specified paper in the multipurpose feeder.
• Cancel the current job.
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Load <src> with <x>
Try one or more of the following:
• Load the tray or other source with the correct paper type and size.
• Cancel the current job.
Maintenance
Replace the maintenance items and, if necessary, reset the printer maintenance counter.
For information on purchasing supplies, see “Ordering supplies” on page 126.
Menu access turned off by system administrator
The printer menus cannot be accessed because your system support person disabled the menus. Wait for the message
to clear.
Menus are Disabled
The printer menus are disabled. The printer settings cannot be changed from the printer control panel. Contact your
system support person for help.
Note: When menus are disabled, it is still possible to cancel a print job, print a confidential job, or print a held job.
Must be in Ready state to enter menus
The printer menus cannot be accessed at this time because the printer control panel does not show the Ready
message. Wait for the printer to complete its activity. When Ready appears, press .
Narrow media enabled
Narrow media is enabled from the Disable Hardware menu of the Config menu. The printer ignores any sensor
concerning narrow media.
To clear the message, disable narrow media from the Disable Hardware menu. Consult your system support person
for help, if needed.
Network/Network <x>/Network <x>, <y>
The printer is connected to the network, so the network interface is the active communication link.
• Network indicates that the printer is using the standard network port built into the printer system board.
• Network <x> indicates that an internal print server is installed inside the printer or that the printer is connected
to an external print server.
• Network <x>, <y> indicates a network interface is the active communication link, where <x>, <y> indicates
the active interface is connected to the printer through channel y on PCI connector x. If x equals 0, then the
standard network interface is active.
Note: The current interface displays on the menus settings page.
Wait for the message to clear.
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No jobs to cancel
Wait for the message to clear.
Not Ready
The printer is not ready to receive or process data, or the printer ports are offline.
Parallel/Parallel <x>
The printer is connected to a parallel port. Parallel interface is the active communication link. Parallel indicates
that the printer is using the parallel port. Parallel <x> indicates the active interface is connected to the printer
through PCI connector x.
Note: The current interface displays on the menus settings page.
Wait for the message to clear.
PC Kit Life Warning
This is the final warning message for the photoconductor kit. The photoconductor kit is near exhaustion. The printer
continues printing unless the value for the Cartridge Alarm is changed from the printer control panel or set to On
from the Supply Notifications Web page (located on the Embedded Web Server).
If the setting is On, then the printer stops printing. Press to select Continue. The printer continues to print until
the photoconductor kit is completely exhausted. When the photoconductor kit is exhausted, replace it.
[PJL RDYMSG]
This is the Printer Job Language (PJL) Ready message. It appears after the Ready or Power Saver message. If the
message string is too long, it is truncated.
Wait for the message to clear.
Power Saver
The printer is saving power while it waits for the next print job. Send a job to print to take the printer out of Power
Saver mode.
Printing
Wait for the message to clear.
Programming flash DO NOT POWER OFF
Wait for the message to clear.
Warning—Potential Damage: Do not turn the printer power off while Programming flash appears on the
display.
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Programming System Code DO NOT POWER OFF
Wait for the message to clear.
Warning—Potential Damage: Do not turn the printer power off while Programming System Code appears
on the display.
Ready
The printer is ready to receive print jobs.
Remote Management Active DO NOT POWER OFF
The printer settings are being configured. Wait for the message to clear.
Warning—Potential Damage: Do not turn the printer power off while Remote Management Active appears
on the display.
Remove paper from standard bin
The standard exit bin has reached its capacity. Remove paper from the standard exit bin to clear the message and
continue printing.
Remove paper from standard output bin
Remove the stack of paper from the standard exit bin.
Replace Cartridge
The toner cartridge is exhausted.
1 Remove the used toner cartridge, and then install a new one.
2 Press
to clear the message.
Replace PC Kit
This is the early warning message for the photoconductor kit. The printer continues printing unless the value for the
Cartridge Alarm is changed from the printer control panel or set to On from the Supply Notifications Web page
(located on the Embedded Web Server).
If the setting is On, then the printer stops printing. Press
to select Continue and continue printing.
When the PC Kit Life Warning appears, order a new photoconductor kit.
Resetting the printer
Wait for the message to clear.
Resetting without replacing may affect print quality.
You selected No from the “Verify PC unit replaced” screen. Wait for the message to clear.
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Restoring Factory Defaults
Wait for the message to clear.
When factory default settings are restored:
• All downloaded resources in the printer memory are deleted. This includes fonts, macros, and symbol sets.
• All settings return to the factory defaults except the Display Language setting in the Setup menu and the custom
settings in the Serial <x>, Network, Infrared, LocalTalk, and USB menus.
Routine maintenance needed
Standard Bin Full
Remove the stack of paper from the standard exit bin to clear the message.
Stopping
Wait for the message to clear.
Submitting selection
Wait for the message to clear.
Too many failed panel logins
The printer is now in a lockout mode because:
• You attempted to log in too many times with an incorrect PIN
• You attempted to log in using an incorrect password number for access to a printer feature, setting, or menu that
you do not have access to.
Note: There is a defined limit on the number of login attempts. Once the limit is reached, this message appears and
the printer enters a lockout mode. The message remains on the printer control panel, and any further attempts to
enter menus is denied until the defined time out expires. The time out duration is set by your system support person.
Wait for the message to clear once the time out expires, and then:
• Enter the correct PIN to access any held jobs
• See your system support person if you need a password number to enter a specific printer feature, setting, or
menu that is blocked from your use without the number.
Tray <x> disabled
The specified tray is disabled from the Disable Hardware menu of the Config menu. To clear the message, enable the
specified tray through the same menu. Consult your system support person for help.
Tray <x> Missing
Insert the specified tray into the printer.
USB/USB <x>
The USB port is the active communication link. The printer is processing data through the specified USB port.
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Wait for the message to clear.
Waiting, too many events … DO NOT POWER OFF
The printer received too much information. This message appears while it sorts or processes all the information it
received. Wait for the message to clear.
Warning—Potential Damage: Do not turn the printer off while Waiting, too many events ... DO NOT
POWER OFF appears on the display.
30.yy Invalid refill, change cartridge
An unsupported, refilled toner cartridge is installed. Remove the toner cartridge, and then install a new one.
31.yy Replace defective or missing cartridge
The toner cartridge is either missing or not functioning properly.
Try one or more of the following:
• Remove the toner cartridge, and then reinstall it.
• Remove the toner cartridge, and then install a new one.
32.yy Cartridge part number unsupported by device
Remove the toner cartridge, and then install a supported one.
34 Short paper
Try one or more of the following:
• Load the appropriate paper in the tray.
• Press the down arrow button until
Continue appears, and then press
to clear the message and print the
job using a different paper tray.
• Check tray length and width guides and make sure the paper is properly loaded in the tray.
• For Windows users, check the Print Properties settings to make sure the print job is requesting the correct paper
size and type.
For Macintosh users, check the Print dialog settings to make sure the print job is requesting the correct paper
size and type.
• Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the
paper is large enough for the data being printed.
• Cancel the current print job.
35 Insufficient memory to support Resource Save feature
The printer lacks sufficient memory to save settings. Install additional memory, or press
and continue printing.
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to disable Resource Save
37 Insufficient memory for Flash Memory Defragment operation
Try one or more of the following:
• Press the down arrow button until
Continue appears, and then press
to stop the defragment operation
and continue printing.
• Delete fonts, macros, and other data in printer memory.
• Install additional printer memory.
37 Insufficient memory to collate job
Try one or more of the following:
• Press the down arrow button until
Continue appears, and then press
stored and begin collating the rest of the print job.
to print the portion of the job already
• Cancel the current print job.
37 Insufficient memory, some Held Jobs were deleted
The printer deleted some held jobs in order to process current jobs. Press the down arrow button
until
Continue appears, and then press
to clear the message.
38 Memory full
Try one or more of the following:
• Press the down arrow button until
• Cancel the current print job.
• Install additional printer memory.
Continue appears, and then press
to clear the message.
39 Complex page, some data may not have printed
Try one or more of the following:
• Press the down arrow button until
Continue appears, and then press
to clear the message and continue
printing.
• Cancel the current print job.
• Install additional printer memory.
42.xy Cartridge region mismatch
Install a toner cartridge that matches the region number of the printer. x indicates the value of the printer region. y
indicates the value of the cartridge region. x and y can have the following values:
1
America
2
EMEA (Europe, Middle East, Africa)
3
Asia
4
Latin America
9
Undefined region
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50 PPDS font error
Try one or more of the following:
• Press the down arrow button until
Continue appears, and then press
to clear the message and continue
printing.
• The printer cannot find a requested font. From the PPDS menu, select Best Fit, and then select On. The printer
will find a similar font and reformat the affected text.
• Cancel the current print job.
51 Defective flash detected
Try one or more of the following:
• Press the down arrow button until
Continue appears, and then press
to clear the message and continue
printing.
• Cancel the current print job.
52 Not enough free space in flash memory for resources
Try one or more of the following:
• Press the down arrow button until
Continue appears, and then press
to stop the defragment operation
and continue printing.
Downloaded fonts and macros not previously stored in flash memory are deleted.
• Delete fonts, macros, and other data stored in flash memory.
• Upgrade to a larger capacity flash memory card.
53 Unformatted flash detected
Try one or more of the following:
• Press the down arrow button until
Continue appears, and then press
to stop the defragment operation
and continue printing.
• Format the flash memory. If the error message remains, the flash memory may be defective and require replacing.
54 Standard network software error
Try one or more of the following:
• Press the down arrow button until Continue appears, and then press
• Turn the printer off and then back on to reset the printer.
• Upgrade (flash) the network firmware in the printer or print server.
to continue printing.
56 Standard parallel port disabled
Try one or more of the following:
• The printer discards any data received through the parallel port. Press
to clear the message and continue
printing.
• Make sure the Parallel Buffer menu item is not set to Disabled.
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56 Standard USB port disabled
Try one or more of the following:
• The printer discards any data received through the USB port. Press
• Make sure the USB Buffer menu item is not set to Disabled.
to clear the message and continue printing.
58 Too many flash options installed
Try one or more of the following:
• Turn the printer off, and then remove extra flash options:
1
2
3
4
5
Turn the printer off.
Unplug the power cord from the wall outlet.
Remove the excess flash memory.
Connect the power cord to a properly grounded outlet.
Turn the printer back on.
• Press
to clear the message and continue printing.
80 Routine maintenance needed
The printer needs to have scheduled maintenance done. Order a maintenance kit, which contains a fuser and a
transfer roller. Contact Customer Support, and report the message.
84 PC Kit life warning
The photoconductor kit is near exhaustion.
Try one or more of the following:
• Replace the photoconductor kit.
• Press to clear the message and continue printing.
84 Replace PC Kit
The photoconductor kit is exhausted. Install a new photoconductor kit.
88.yy Cartridge is low
Replace the toner cartridge, and then press
to clear the message and continue printing.
88.yy Cartridge nearly low
The toner is low. Replace the toner cartridge, and then press
to clear the message and continue printing.
88.yy Replace cartridge
The toner cartridge is exhausted.
1 Replace the toner cartridge.
2 Press
to clear the message.
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200.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1 To access the jam, try one or more of the following:
• Remove Tray 1.
• Open the front door, and then remove the photoconductor kit and toner cartridge unit.
2 Remove the jam.
3 Replace the photoconductor kit and toner cartridge unit if you removed it.
4 Close any open doors or trays.
5 Press
to continue printing.
201.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1 Open the front door, and then remove the photoconductor kit and toner cartridge unit.
2 Remove the jam.
3 Replace the photoconductor kit and toner cartridge unit.
4 Close the front door.
5 Press
to continue printing.
202.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1 Open the front door.
2 Open the rear door.
3 Remove the jam.
4 Close both doors.
5 Press
to continue printing.
231.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1 Open the front door.
2 Open the rear door.
3 Remove the jam.
4 Close both doors.
5 Press
to continue printing.
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233.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1 To access the jam, try one or more of the following:
• Remove Tray 1, and then depress the lever.
• Open the front door, and then open the rear door.
2 Remove the jam.
3 Close any open doors or trays.
4 Press
to continue printing.
234.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1 To access the jam, try one or more of the following:
• Open the front door, and then open the rear door.
• Remove Tray 1, and then depress the lever.
2 Remove the jam.
3 Close any open doors or trays.
4 Press
to continue printing.
235.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1 Remove the jam from the standard exit bin.
2 Check the paper size to ensure that it is supported by the printer.
3 Press
to continue printing.
24x.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1 To access the jam, try one or more of the following:
• Remove Tray 1.
• Open the front door, and then remove the photoconductor kit and toner cartridge unit.
• Remove Tray 2.
2 Remove the jam.
3 Replace the photoconductor kit and toner cartridge unit if you removed it.
4 Close any open doors or trays.
5 Press
to continue printing.
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251.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1 Remove the jam from the multipurpose feeder.
2 Press
to continue printing.
900–999 Service <message>
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Check all cable connections.
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer back on.
If the service message appears again, contact Customer Support, and report the message.
1565 Emulation error, load emulation option
The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware
card.
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Maintaining the printer
Periodically, certain tasks are required to maintain optimum print quality.
Cleaning the exterior of the printer
1 Make sure that the printer is turned off and unplugged from the wall outlet.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer,
unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
2 Remove all paper from the printer.
3 Dampen a clean, lint-free cloth with water.
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of
the printer.
4 Wipe only the outside of the printer.
Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.
5 Make sure all areas of the printer are dry before beginning a new print job.
Storing supplies
Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until
you are ready to use them.
Do not expose supplies to:
•
•
•
•
•
•
Direct sunlight
Temperatures above 35°C (95°F)
High humidity above 80%
Salty air
Corrosive gases
Heavy dust
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Conserving supplies
Conserving supplies using the printer control panel
There are some settings you can change from the printer control panel that will help you conserve toner and paper.
For more information, see the following table:
Supply
Path to menu item
Purpose of menu item
Toner
Settings  Quality Menu 
Toner Darkness
Lets you adjust the level of toner
released on a sheet of paper or specialty
media. The values range from 1 (lightest
setting) to 10 (darkest setting) with 8
being the factory default setting.
Paper or specialty media
Settings  Finishing Menu 
N-up
Lets you select to print two or more
page images on one side of a sheet.
Values for N-up are 2-Up, 3-Up, 4-Up, 6Up, 9-Up, 12-Up, and 16-Up.
Settings  Finishing Menu 
Sides (Duplex)
Lets you print on both sides of a sheet
of paper
Conserving supplies using the printer software
If you are printing a multiple-copy job, you can conserve paper or specialty media by sending a Verify print job. A
Verify print job lets you examine the first copy of a multiple-copy job to make sure it is satisfactory before you print
the other copies. If the job is unsatisfactory, you can cancel the job. If the job is satisfactory, you can select to print
the rest of the copies. For more information, see “Printing confidential and other held jobs” on page 58.
Checking the status of supplies from a network
computer
Note: The computer must be connected to the same network as the printer.
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in
the TCP/IP section.
2 Click Device Status. The Device Status page appears, displaying a summary of supply levels.
Ordering supplies
Printer attached to a network
1 Type your printer IP address in your Web browser to launch the Dell Configuration Web Tool.
2 Click www.dell.com/supplies.
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Printer attached locally to a computer
1 In Windows VistaTM and later:
a Click  Programs.
b Click Dell Printers.
c Click Dell 3330dn Laser Printer.
In Windows® XP and 2000,
Click Start Programs or All Programs Dell Printers Dell 3330dn Laser Printer.
2 Click Dell Printer Supplies Reorder Application.
The Order Toner Cartridges window opens.
3 Choose your printer model from the list.
4 Enter your Dell printer Service Tag number.
Note: Your Service Tag number is located inside the front cover of your printer.
5 Click Visit Dell's cartridge ordering website.
Replacing supplies
Replacing the toner cartridge
When 88 Cartridge low appears, or when you experience faded print, remove the toner cartridge. Firmly shake
it side-to-side and front-to-back several times to redistribute the toner, and then reinsert it and continue printing.
When shaking the cartridge no longer improves the print quality, replace the toner cartridge.
Note: You can check to see approximately how much toner is left in your cartridge by printing a menu settings page.
To replace the toner cartridge:
1 Open the front door by pressing the button on the left side of the printer and lowering the door.
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2 Press the button on the base of the photoconductor kit, and then pull the toner cartridge out using the handle.
3 Unpack the new toner cartridge.
Warning—Potential Damage: When replacing a toner cartridge, do not leave the photoconductor kit exposed
to direct light for an extended period of time. Extended light exposure can cause print quality problems.
4 Rotate the cartridge in all directions to distribute the toner.
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5 Install the new toner cartridge by aligning the rollers on the toner cartridge with the arrows on the tracks of the
photoconductor kit. Push the toner cartridge in as far as it will go. The cartridge clicks into place when correctly
installed.
6 Close the front door.
Replacing the photoconductor kit
The printer automatically notifies you before the photoconductor kit reaches a page maximum by showing 84 PC
Kit life warning or 84 Replace PC Kit on the display. You can also see the status of the photoconductor
kit by printing a menu settings page.
When 84 PC Kit life warning or 84 Replace PC Kit first appears, you should immediately order a new
photoconductor kit. While the printer may continue to function properly after the photoconductor kit has reached
its official end-of-life, print quality significantly decreases.
Note: The photoconductor kit is one item only.
1 Open the front door by pressing the button on the left side of the printer and lowering the front door.
2 Pull the photoconductor kit and toner cartridge out of the printer as a unit by pulling on the toner cartridge
handle.
Note: The photoconductor kit and toner cartridge form a unit.
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Place the unit on a flat, clean surface.
3 Press the button on the base of the photoconductor kit. Pull the toner cartridge up and out using the handle.
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4 Unpack the new photoconductor kit. Be careful not to touch the photoconductor drum.
5 Insert the toner cartridge into the photoconductor kit by aligning the rollers on the toner cartridge with the tracks.
Push the toner cartridge until it clicks into place.
6 Install the unit into the printer by aligning the arrows on the guides of the unit with the arrows in the printer.
Push the unit as far as it will go.
7 After you replace the photoconductor kit, reset the photoconductor counter. To reset the counter, see the
instruction sheet that came with the new photoconductor kit.
Warning—Potential Damage: Resetting the photoconductor counter without replacing the photoconductor
may damage your printer and void your warranty.
8 Close the front door.
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Moving the printer
Moving the printer to another location
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury
or printer damage:
• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
• Disconnect all cords and cables from the printer before moving it.
• Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the
same time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
The printer and options can be safely moved to another location by following these precautions:
• Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart
used to move the options must have a surface able to support the dimensions of the options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
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Administrative support
Using the Embedded Web Server
If the printer is installed on a network, the Embedded Web Server is available for a range of functions including:
•
•
•
•
•
Viewing a virtual display of the printer control panel
Checking the status of the printer supplies
Configuring printer settings
Configuring network settings
Viewing reports
To access the Embedded Web Server, type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in
the TCP/IP section.
Checking the virtual display
When the Embedded Web Server is open, a virtual display appears in the top left corner of the screen. It works as an
actual display would work on a printer control panel, showing printer messages.
To access the Embedded Web Server, type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in
the TCP/IP section.
The virtual display appears in the top left corner of the screen.
Checking the device status
Using the Embedded Web Server, you can view paper tray settings, the level of toner in the print cartridge, the
percentage of life remaining in the maintenance kit, and capacity measurements of certain printer parts. To view the
device status:
1 Type the printer IP address in the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address
in the TCP/IP section.
2 Click Device Status.
Viewing reports
You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the
printer, the network, and supplies.
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To view reports from a network printer:
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address
in the TCP/IP section.
2 Click Reports, and then click the type of report you want to view.
Configuring supply notifications
You can determine how you would like to be notified when supplies run low or reach their end-of-life.
To configure supply notifications using the Embedded Web Server:
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address
in the TCP/IP section.
2 Click Settings.
3 Click Print Settings.
4 Click Supply Notifications.
5 From the drop-down box for each supply, select among the options for notification. Explanations for each option
are provided.
6 Click Submit to save your selections.
Modifying confidential print settings
You can modify confidential print settings using the Embedded Web Server. You can set a maximum number of PIN
entry attempts. When a user exceeds a specific number of PIN entry attempts, all of the jobs for that user are deleted.
You can set an expiration time for confidential print jobs. When a user has not printed the jobs within the designated
time period, all of the jobs for that user are deleted.
Note: This functionality is available only on network printers.
To modify the confidential print settings:
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address
in the TCP/IP section.
2 Click Settings.
3 Under Other Settings, click Security.
4 Click Confidential Print Setup.
Adjusting Power Saver
Available settings range from 1–240 minutes. The factory default is 30 minutes.
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To increase or decrease the number of minutes before the printer enters Power Saver mode, do one of the following:
Using the Embedded Web Server
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address
in the TCP/IP section.
2 Click Settings, and then click General Settings.
3 Click Timeouts.
4 In the Power Saver box, increase or decrease the number of minutes you want the printer to wait before it enters
Power Saver mode.
5 Click Submit.
Using the printer control panel
1 Make sure the printer is on and Ready appears.
2 Press
.
3 Press the arrow buttons until
Settings appears, and then press
4 Press the arrow buttons until
General Settings appears, and then press
5 Press the arrow buttons until
Timeouts appears, and then press
6 Press the arrow buttons until
Power Saver appears, and then press
.
.
.
.
7 Press the arrow buttons to increase or decrease the number of minutes before the printer enters Power Saver
mode, and then press
.
Setting up e-mail alerts
You can have the printer send you an e-mail when the supplies are getting low or when the paper needs to be
changed, added, or unjammed.
To set up e-mail alerts:
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address
in the TCP/IP section.
2 Click Settings.
3 Under Other Settings, click E-mail Alert Setup.
4 Select the items for notification, and type in the e-mail addresses.
5 Click Submit.
Note: See your system support person to set up the e-mail server.
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Restoring the factory default settings
If you want to retain a list of the current menu settings for reference, then print a menu settings page before you
restore the factory default settings. For more information, see “Printing a menu settings page” on page 30.
Warning—Potential Damage: Restore Now returns most printer settings to the original factory default settings.
Exceptions include the display language, custom sizes and messages, and Network/Port menu settings. All downloads
stored in RAM are deleted. Downloads stored in flash memory are unaffected.
1 From the printer control panel, press
.
2 Press the down arrow button until
Settings appears, and then press
3 Press the down arrow button until
General Settings appears, and then press
.
4 Press the down arrow button until
Factory Defaults appears, and then press
.
5 Press the down arrow button until
Restore Now appears, and then press
.
.
Wait for Submitting selection to appear momentarily, followed by Restoring Factory
Defaults, before the printer returns to Ready.
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Troubleshooting
Solving basic printer problems
If there are basic printer problems, or the printer is unresponsive, make sure:
•
•
•
•
•
•
The power cord is plugged into the printer and a properly grounded electrical outlet.
The electrical outlet is not turned off by any switch or breaker.
The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
Other electronic equipment plugged into the outlet is working.
The printer is turned on. Check the printer power switch.
The printer cable is securely attached to the printer and the host computer, print server, option, or other network
device.
• All options are properly installed.
• The printer driver settings are correct.
Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the
printer back on. This often fixes the problem.
Printer control panel display is blank or displays only
diamonds
The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer back on.
If Performing Self Test and Ready do not appear, turn the printer off and contact Customer Support.
Solving printing problems
Jobs do not print
These are possible solutions. Try one or more of the following:
MAKE SURE THE PRINTER IS READY TO PRINT
Make sure Ready or Power Saver appears on the display before sending a job to print.
CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL
Remove the stack of paper from the standard exit bin.
CHECK TO SEE IF THE PAPER TRAY IS EMPTY
Load paper in the tray.
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MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED
Verify that you are using a compatible printer software.
MAKE SURE THE INTERNAL PRINT SERVER IS INSTALLED PROPERLY AND WORKING
• Make sure the internal print server is properly installed and that the printer is connected to the network.
• Print a network setup page, and check that the status shows Connected. If the status is Not Connected, check
the network cables, and then try printing the network setup page again. Contact your system support person
to make sure the network is functioning correctly.
• Copies of the printer software are also available on the Dell Web site at www.Dell.com.
MAKE SURE YOU ARE USING A RECOMMENDED USB OR ETHERNET CABLE
For more information, visit the Dell Web site at www.Dell.com.
MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED
Check the cable connections to the printer and print server to make sure they are secure.
For more information, see the setup documentation that came with the printer.
Confidential and other held jobs do not print
These are possible solutions. Try one or more of the following:
PARTIAL JOB, NO JOB, OR BLANK PAGES PRINT
The print job may contain a formatting error or invalid data.
• Delete the print job, and then print it again.
• For PDF documents, recreate the PDF and then print it again.
MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY
Free up additional printer memory by scrolling through the list of held jobs and deleting some of them.
Multiple-language PDFs do not print
The documents contain unavailable fonts.
1 Open the document you want to print in Adobe Acrobat.
2 Click the printer icon.
The Print dialog appears.
3 Select Print as image.
4 Click OK.
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Job takes longer than expected to print
These are possible solutions. Try one or more of the following:
REDUCE THE COMPLEXITY OF THE PRINT JOB
Reduce the number and size of fonts, the number and complexity of images, and the number of pages in the job.
CHANGE THE PAGE PROTECT SETTING TO OFF
1 From the printer control panel, press
.
2 Press the down arrow button until
Settings appears, and then press
3 Press the down arrow button until
General Settings appears, and then press
4 Press the down arrow button until
Print Recovery appears, and then press
5 Press the down arrow button until
Page Protect appears, and then press
6 Press the down arrow button until
Off appears, and then press
.
.
.
.
.
Job prints from the wrong tray or on the wrong paper
CHECK THE PAPER TYPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray.
Incorrect characters print
Make sure the printer is not in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace mode
before you can print your job. Turn the printer off and back on to exit Hex Trace mode.
Tray linking does not work
LOAD THE SAME SIZE AND TYPE OF PAPER IN EACH TRAY
1 Load the same size and type of paper in each tray.
2 Move the paper guides to the correct positions for the paper size loaded in each tray.
MAKE SURE THE PAPER SIZE AND PAPER TYPE SETTINGS ARE THE SAME FOR EACH TRAY
1 Print a menu settings page and compare the settings for each tray.
2 If necessary, adjust the settings from the Paper Size/Type menu.
Note: None of the paper sources, trays, or feeders automatically sense the paper size. You must set the size from
the Paper Size/Type menu on the printer control panel or from the Embedded Web Server.
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Large jobs do not collate
These are possible solutions. Try one or more of the following:
MAKE SURE COLLATE IS SET TO ON
From Print Properties or the printer control panel Finishing menu, set Collate to On.
Note: Setting Collate to Off in the software overrides the setting in the Finishing menu.
REDUCE THE COMPLEXITY OF THE PRINT JOB
Reduce the complexity of the print job by reducing the number and size of fonts, the number and complexity of
images, and the number of pages in the job.
MAKE SURE THE PRINTER HAS ENOUGH MEMORY
Add printer memory.
Unexpected page breaks occur
Increase the Print Timeout value:
1 From the printer control panel, press
.
2 Press the down arrow button until
Settings appears, and then press
3 Press the down arrow button until
General Settings appears, and then press
4 Press the down arrow button until
Timeouts appears, and then press
5 Press the down arrow button until
Print Timeout appears, and then press
.
.
.
.
6 Press the left or right arrow buttons until the value you want appears, and then press
.
Envelope seals when printing
Due to humidity and heat, some envelopes become sealed during the printing process. If this happens, open the
rear door of the printer to allow envelopes to exit there.
Solving option problems
Option does not operate correctly or quits after it is installed
These are possible solutions. Try one or more of the following:
RESET THE PRINTER
Turn the printer off, wait for about 10 seconds, and then turn the printer on.
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CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER
1 Turn the printer off.
2 Unplug the printer.
3 Check the connection between the option and the printer.
MAKE SURE THE OPTION IS INSTALLED
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not
listed, reinstall it.
MAKE SURE THE OPTION IS SELECTED
From the program you are using, select the option. Mac OS 9 users should make sure the printer is set up in the
Chooser.
Drawers
These are possible solutions. Try one or more of the following:
MAKE SURE THE PAPER IS LOADED CORRECTLY
1 Pull the tray completely out.
2 Check for paper jams or misfeeds.
3 Make sure the guides are aligned against the edges of the paper.
4 Insert the tray.
RESET THE PRINTER
Turn the printer off, wait about 10 seconds, and then turn the printer on.
Flash memory card
Make sure the flash memory card is securely connected to the printer system board.
Memory card
Make sure the memory card is securely connected to the printer system board.
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Solving paper feed problems
Paper frequently jams
These are possible solutions. Try one or more of the following:
FAN, FLEX, AND STRAIGHTEN THE PAPER IN THE TRAY OR FEEDER
Turn the stack of paper over, if possible, when you reload it into the tray or feeder.
CHECK THE PAPER
MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE TRAY OR FEEDER
Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the
multipurpose feeder.
CHECK THE GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
LOAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture due to high humidity. Store the paper in its original wrapper until you use
it.
Paper jam message remains after jam is cleared
The paper path is not clear. Clear jammed paper from the entire paper path, and then press
.
Page that jammed does not reprint after you clear the jam
In the Settings menu, Jam Recovery is set to Off. Set Jam Recovery to Auto or On:
1 Press
.
2 Press the down arrow button until
Settings appears, and then press
3 Press the down arrow button until
General Settings appears, and then press
4 Press the down arrow button until
Print Recovery appears, and then press
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.
.
.
5 Press the down arrow button until
Jam Recovery appears, and then press
6 Press the down arrow button until
On or
Auto appears, and then press
.
.
Solving print quality problems
The information in the following topics may help you solve print quality problems. If these suggestions still do not
correct the problem, then contact Customer Support. You may have a printer part that requires adjustment or
replacement.
Isolating print quality problems
To help isolate print quality problems, print the print quality test pages, but first make sure the standard tray is loaded:
1 Turn the printer off.
2 Load letter- or A4-size paper in the standard tray. Load the paper stack toward the back of the tray as shown with
the recommended print side facedown. Notice the maximum fill line on the side of the tray to guide you. Do not
overfill the tray.
Print the print quality test pages:
1 Turn the printer off.
2 From the printer control panel, hold down
and the right arrow button while turning the printer on.
3 Release the buttons when the clock appears, and wait for CONFIG MENU to appear.
4 Press the down arrow button until
Prt Quality Pgs appears, and then press
.
The print quality test pages print.
5 Press the down arrow button until
Exit Config Menu appears, and then press
.
Resetting the Printer appears briefly, followed by a clock, and then Ready appears.
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Blank pages
Try one or more of the following:
• Remove and reinstall the toner cartridge.
• Remove and reinstall the photoconductor kit.
If the printer still prints blank pages, it may need to be serviced. For more information, contact Customer Support.
Characters have jagged or uneven edges
If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the
software program.
Clipped images
These are possible solutions. Try one or more of the following:
CHECK THE GUIDES
Move the width and length guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER SIZE SETTING
Make sure the Paper Size setting matches the paper loaded in the tray.
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Gray background
• For Windows users: From Print Properties, select a different Toner Darkness setting before sending the job to
print.
• For Macintosh users: From the print options, Copies & Pages, or General pop-up menu, choose Printer Features,
and then choose the setting needed from the Toner Darkness pop-up menu.
• From the printer control panel Quality menu, select a different Toner Darkness setting before sending the job to
print.
Ghost images
These are possible solutions. Try one or more of the following:
THE PHOTOCONDUCTOR KIT IS DEFECTIVE
Replace the photoconductor kit.
CHECK THE MEDIA TYPE SETTING
• For Windows users: From Print Properties, make sure the Media Type setting matches the paper loaded in the
tray.
• For Macintosh users: From the Print dialog, make sure the Paper Type setting matches the paper loaded in the
tray.
• From the printer control panel Paper menu, make sure the Paper Type setting matches the paper loaded in the
tray.
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Incorrect margins
These are possible solutions. Try one or more of the following:
CHECK THE GUIDES
Move the width and length guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER SIZE SETTING
Make sure the Paper Size setting matches the paper loaded in the tray.
CHECK THE PAGE SIZE SETTING
Before sending the job to print, specify the correct page size in Print Properties, the Print dialog, or the software
program.
Paper curl
These are possible solutions. Try one or more of the following:
CHECK THE PAPER TYPE SETTING
• For Windows users: From Print Properties, make sure the Media Type setting matches the paper loaded in the
tray.
• For Macintosh users: From the Print dialog, make sure the Paper Type setting matches the paper loaded in the
tray.
• From the printer control panel Paper menu, make sure the Paper Type setting matches the paper loaded in the
tray.
THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY
• Load paper from a fresh package.
• Store paper in its original wrapper until you use it.
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Print is too dark
These are possible solutions. Try one or more of the following:
CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS
The Toner Darkness setting is too dark, the Brightness setting is too dark, or the Contrast setting is too high.
• For Windows users: From Print Properties, change these settings.
• For Macintosh users:
1 Choose File > Print.
2 Locate the drop-down box under the Orientation pictures, and then click the down button.
3 Click Printer Features.
4 Change the settings for Toner Darkness, Brightness, and Contrast.
• From the printer control panel Quality menu, change these settings.
THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY
• Load paper from a fresh package.
• Store paper in its original wrapper until you use it.
CHECK THE PAPER
Avoid textured paper with rough finishes.
CHECK THE PAPER TYPE SETTING
• For Windows users: From Print Properties, make sure the Media Type setting matches the paper loaded in the
tray.
• For Macintosh users: From the Print dialog, make sure the Paper Type setting matches the paper loaded in the
tray.
• From the printer control panel Paper menu, make sure the Paper Type setting matches the paper loaded in the
tray.
THE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
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Print is too light
These are possible solutions. Try one or more of the following:
CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS
The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low.
• From the printer control panel, change these settings from the Quality menu.
• For Windows users, change these settings from Print Properties.
• For Macintosh users, change these settings from the Print dialog and pop-up menus.
THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY
• Load paper from a fresh package.
• Store paper in its original wrapper until you use it.
CHECK THE PAPER
Avoid textured paper with rough finishes.
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1 From the printer control panel, check the Paper Type setting from the Paper menu.
2 Before sending the job to print, specify the correct type setting:
• For Windows users, specify the type from Print Properties.
• For Macintosh users, specify the type from the Print dialog.
THE TONER IS LOW
When 88 Cartridge Low appears, order a new print cartridge.
THE PRINT CARTRIDGE MAY BE DEFECTIVE
Replace the print cartridge.
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Skewed print
CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER
Make sure you are using paper that meets the printer specifications.
Toner fog or background shading appears on the page
These are possible solutions. Try one or more of the following:
THE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
THERE IS TONER IN THE PAPER PATH
Contact Customer Support.
Toner rubs off
These are possible solutions. Try one or more of the following:
CHECK THE PAPER TYPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray.
CHECK THE PAPER TEXTURE SETTING
Make sure the Paper Texture setting matches the paper loaded in the tray.
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Toner specks
These are possible solutions. Try one or more of the following:
THE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
THERE IS TONER IN THE PAPER PATH
Contact Customer Support.
Transparency print quality is poor
CHECK THE TRANSPARENCIES
Use only transparencies recommended by the printer manufacturer.
CHECK THE PAPER TYPE SETTING
Load transparencies, and make sure the Paper Type setting is set to Transparency.
Streaked horizontal lines
These are possible solutions. Try one or more of the following:
THE TONER MAY SMEAR WHEN PAPER IS FED FROM A SPECIFIC SOURCE
From Print Properties, the Print dialog, or the printer control panel, select another tray or feeder to feed the paper
for the job.
THE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
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MAKE SURE THE PAPER PATH IS CLEAR
Paper could be caught between the photoconductor kit and the fuser. Check the paper path around the fuser area.
CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the
risk of injury from a hot component, allow the surface to cool before removing paper from this area.
Clear any paper you see.
THERE MAY BE EXCESS TONER IN THE PAPER PATH
Contact Customer Support.
Streaked vertical lines
These are possible solutions. Try one or more of the following:
THE TONER MAY SMEAR WHEN PAPER IS FED FROM A SPECIFIC SOURCE
From Print Properties, the Print dialog, or the printer control panel, select another tray or feeder to feed paper for
the job.
THE TONER CARTRIDGE IS DEFECTIVE
Replace the toner cartridge.
MAKE SURE THE PAPER PATH IS CLEAR
Paper could be caught between the photoconductor kit and the fuser. Check the paper path around the fuser area.
Warning—Potential Damage: Do not touch the photoconductor on the underside of the photoconductor kit.
Use the cartridge handle whenever you are holding the cartridge.
CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the
risk of injury from a hot component, allow the surface to cool before removing paper from this area.
Clear any paper you see.
THERE MAY BE EXCESS TONER IN THE PAPER PATH
Contact Customer Support.
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Solid black or white streaks appear on transparencies or paper
These are possible solutions. Try one or more of the following:
MAKE SURE THE FILL PATTERN IS CORRECT
If the fill pattern is incorrect, choose a different fill pattern from your software program.
CHECK THE PAPER TYPE
•
•
•
•
Try a different type of paper.
For transparencies, use only ones recommended by the printer manufacturer.
Make sure the Paper Type setting matches what is loaded in the tray or feeder.
Make sure the Paper Texture setting is correct for the type of paper or specialty media loaded in the tray or
feeder.
MAKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE TONER CARTRIDGE
Remove the toner cartridge and shake it from side to side to redistribute the toner to extend the life of the cartridge,
and then reinstall it.
THE TONER CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER
Replace the used toner cartridge with a new one.
Embedded Web Server does not open
These are possible solutions. Try one or more of the following:
CHECK THE NETWORK CONNECTIONS
Make sure the printer and computer are turned on and connected to the same network.
CHECK THE NETWORK SETTINGS
Depending on the network settings, you may need to type https:// instead of http:// before the printer IP
address to access the Embedded Web Server. For more information, see your system administrator.
Troubleshooting
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Appendix
Dell Technical Support Policy
Technician-assisted technical support requires the cooperation and participation of the customer in the
troubleshooting process and provides for restoration of the Operating System, application software and hardware
drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality
of the printer and all Dell-installed hardware. In addition to this technician assisted technical support, online technical
support is available at Dell Support. Additional technical support options may be available for purchase.
Dell provides limited technical support for the printer and any Dell-installed software and peripherals. Support for
third-party software and peripherals is provided by the original manufacturer, including those purchased and/or
installed through Software & Peripherals (DellWare), ReadyWare, and Custom Factory Integration (CFI/DellPlus).
Contacting Dell
You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and
fill in the requested details to access help tools and information.
You can contact Dell electronically using the following addresses:
• World Wide Web
www.dell.com/
www.dell.com/ap/ (Asian/Pacific countries only)
www.dell.com/jp/ (Japan only)
www.euro.dell.com (Europe only)
www.dell.com/la/ (Latin American and Caribbean countries)
www.dell.ca (Canada only)
• Anonymous file transfer protocol (FTP)
ftp.dell.com
Log in as user: anonymous, and use your email address as your password.
• Electronic Support Service
mobile_support@us.dell.com
support@us.dell.com
la-techsupport@dell.com (Latin America and Caribbean countries only)
apsupport@dell.com (Asian/Pacific countries only)
support.jp.dell.com (Japan only)
support.euro.dell.com (Europe only)
• Electronic Quote Service
apmarketing@dell.com (Asian/Pacific countries only)
sales_canada@dell.com (Canada only)
Appendix
153
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Warranty and Return Policy
Dell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new
in accordance with industry-standard practices. For information about the Dell warranty for your printer, refer to the
Product Information Guide.
Appendix
154
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Index
Numerics
1565 Emulation error, load
emulation option 124
200.yy Paper jam 122
201.yy Paper jam 122
202.yy Paper jam 122
231.yy Paper jam 122
233.yy Paper jam 123
234.yy Paper jam 123
235.yy Paper jam 123
24x.yy Paper jam 123
251.yy Paper jam 124
30.yy Invalid refill, change
cartridge 118
31.yy Replace defective or missing
cartridge 118
32.yy Cartridge part number
unsupported by device 118
34 Short paper 118
35 Insufficient memory to support
Resource Save feature 118
37 Insufficient memory for Flash
Memory Defragment
operation 119
37 Insufficient memory to collate
job 119
37 Insufficient memory, some Held
Jobs were deleted 119
38 Memory full 119
39 Complex page, some data may
not have printed 119
42.xy Cartridge region
mismatch 119
50 PPDS font error 120
51 Defective flash detected 120
52 Not enough free space in flash
memory for resources 120
53 Unformatted flash
detected 120
54 Standard network software
error 120
550-sheet drawer
installing 25
56 Standard parallel port
disabled 120
56 Standard USB port disabled 121
58 Too many flash options
installed 121
80 Routine maintenance
needed 121
84 PC Kit life warning 121
84 Replace PC Kit 121
88.yy Cartridge is low 121
88.yy Cartridge nearly low 121
88.yy Replace cartridge 121
900–999 Service <message> 124
Symbols
[PJL RDYMSG] 115
A
Activating Menu Changes 111
Active NIC menu 85
AppleTalk menu 89
attaching cables 26
B
Busy 111
Busy ... 111
C
cables
Ethernet 26
parallel 26
USB 26
Calibrating 111
Cancel not available 111
Canceling 111
canceling a job
from Macintosh 61
from the printer control panel 61
from Windows 61
card stock
loading 38
tips 58
Cartridge Life Exceeded 112
Cartridge Low 111
Cartridge Nearly Low 111
Change <src> to <x> 112
checking an unresponsive
printer 137
checking device status
on Embedded Web Server 133
checking virtual display
on Embedded Web Server 133
Index
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cleaning
exterior of the printer 125
Clearing job accounting
statistics 112
Close front door 112
confidential jobs
modifying print settings 134
Confidential print jobs 58
printing for Macintosh users 59
printing for Windows users 59
Confidential Print menu 96
configurations
printer 12
Configure MP menu 78
configuring supply
notifications 134
conserving supplies 126
control panel, printer 14
factory defaults, restoring 136
custom paper type
assigning 43
Custom Type <x>
changing name 44
Custom Types menu 83
D
Default Source menu 75
Defragmenting Flash 112
Deleting held jobs 112
Deletion complete 112
Deletion failed 112
directory list
printing 60
Disabling Menus 112
display troubleshooting
display is blank 137
display shows only
diamonds 137
display, control panel 14
DO NOT TOUCH Reading flash data
DO NOT POWER OFF 113
documents, printing
from Macintosh 54
from Windows 54
Driver Profiler 51
E
H
Embedded Web Server 133
checking device status 133
does not open 152
modifying confidential print
settings 134
setting up e-mail alerts 135
Enabling Menus 113
envelope seals
when printing 140
envelopes
loading 38
tips 57
Ethernet networking
Macintosh 27
Windows 27
Ethernet port 26
exterior of the printer
cleaning 125
e-mail
notice of low supply level 135
notice of paper jam 135
notice of paper needed 135
notice that different paper is
needed 135
held jobs 58
printing for Macintosh users 59
printing for Windows users 59
Hex Trace 113
Hex Trace ready 113
HTML menu 109
F
factory defaults, restoring
printer control panel menus 136
fiber optic
network setup 27
finding
information 11
publications 11
Web site 11
Finishing menu 102
firmware card
installing 23
flash memory card
installing 23
troubleshooting 141
Flushing buffer 113
font sample list
printing 60
Formatting Flash 113
G
General Settings menu 98
trays 33
I
Image menu 110
indicator light 14
information, finding 11
installing
printer software 29
Invalid Engine Code 113
Invalid Network Code 113
IPv6 menu 89
J
jams
accessing jam areas 64
avoiding 63
jams, avoiding
cutting paper and specialty
media 46
selecting paper and specialty
media 46
jams, clearing
200 65
201 66
202 67
231 69
233 70
234 70
235 71
242 71
251 72
L
labels, paper
tips 57
letterhead
loading 38
tips 55
light, indicator 14
linking trays 42
Load <src> with <x> 114
Load manual feeder with <x> 113
loading
multipurpose feeder 38
Index
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M
memory card
installing 21
troubleshooting 141
Menu access turned off by system
administrator 114
menu settings page
printing 30
menus
Active NIC 85
AppleTalk 89
Confidential Print 96
Configure MP 78
Custom Types 83
Default Source 75
diagram of 74
Finishing 102
General Settings 98
HTML 109
Image 110
IPv6 89
Miscellaneous 95
NetWare 90
Network <x> 86
Network Card 87
Paper Loading 82
Paper Size/Type 75
Paper Texture 79
Paper Weight 80
parallel 92
PCL Emul 106
PDF 106
PostScript 106
Quality 104
Reports 84, 87
Security Audit Log 96
Set Date/Time 97
Setup 101
SMTP Setup menu 94
Standard Network 86
Substitute Size 79
TCP/IP 88
Universal Setup 83
USB 91
Utilities 105
XPS 105
Menus are Disabled 114
Miscellaneous menu 95
moving the printer 132
multipurpose feeder
loading 38
Must be in Ready state to enter
menus 114
N
Narrow media enabled 114
NetWare menu 90
Network 114
Network <x> 114
Network <x> menu 86
Network <x>, <y> 114
Network Card menu 87
network setup page 30
No jobs to cancel 115
Not Ready 115
O
optional drawer
installing optional drawer 25
options
550-sheet drawer 25
firmware card 23
firmware cards 20
flash memory card 23
memory card 21
memory cards 20
optional drawer 25
ordering supplies
printer attached to a
network 126
printer locally attached to a
computer 127
P
paper
characteristics 45
letterhead 46
loading, multipurpose feeder 38
preprinted forms 46
recommended print side 46
recycled 47
selecting 46
selecting weight 80
setting size 32
setting type 32
storing 47
unacceptable 46
Universal Paper Size 83
Universal size setting 32
paper capacities
trays 50
paper capacity
multipurpose feeder 50
paper feed troubleshooting
message remains after jam is
cleared 142
page that jammed does not
reprint 142
paper jams
accessing jam areas 64
avoiding 63
paper jams, clearing
200 65
201 66
202 67
231 69
233 70
234 70
235 71
242 71
251 72
Paper Loading menu 82
Paper Size/Type menu 75
paper sizes
supported by the printer 48
paper stop, using 17
Paper Texture menu 79
paper types
duplex support 49
supported by printer 49
where to load 49
Paper Weight menu 80
Parallel 115
Parallel <x> 115
Parallel menu 92
parallel port 26
PC Kit Life Warning 115
PCL Emul menu 106
PDF menu 106
photoconductor kit
replacing 129
PostScript menu 106
Power Saver 115
adjusting 134
print job
canceling from Macintosh 61
canceling from the printer control
panel 61
canceling from Windows 61
print quality test pages
printing 61
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print quality troubleshooting
blank pages 144
characters have jagged
edges 144
clipped images 144
ghost images 145
gray background 145
poor transparency quality 150
print is too dark 147
print is too light 148
print quality test pages 143
skewed print 149
solid black streaks 152
solid white streaks 152
streaked horizontal lines 150
streaked vertical lines 151
toner fog or background
shading 149
toner rubs off 149
toner specks 150
print quality, poor
avoiding by selecting paper and
specialty media 46
print troubleshooting
held jobs do not print 138
incorrect characters print 139
incorrect margins 146
job prints from wrong tray 139
job prints on wrong paper 139
job takes longer than
expected 139
jobs do not print 137
Large jobs do not collate 140
multiple-language PDFs do not
print 138
paper curl 146
paper frequently jams 142
tray linking does not work 139
unexpected page breaks
occur 140
printer
basic model 12
configurations 12
minimum clearances 19
moving 132
selecting a location 19
printer alert utility 51
printer control panel 14
factory defaults, restoring 136
printer message
201.yy Paper jam 122
printer messages
1565 Emulation error, load
emulation option 124
200.yy Paper jam 122
202.yy Paper jam 122
231.yy Paper jam 122
233.yy Paper jam 123
234.yy Paper jam 123
235.yy Paper jam 123
24x.yy Paper jam 123
251.yy Paper jam 124
30.yy Invalid refill, change
cartridge 118
31.yy Replace defective or missing
cartridge 118
32.yy Cartridge part number
unsupported by device 118
34 Short paper 118
35 Insufficient memory to support
Resource Save feature 118
37 Insufficient memory for Flash
Memory Defragment
operation 119
37 Insufficient memory to collate
job 119
37 Insufficient memory, some Held
Jobs were deleted 119
38 Memory full 119
39 Complex page, some data may
not have printed 119
42.xy Cartridge region
mismatch 119
50 PPDS font error 120
51 Defective flash detected 120
52 Not enough free space in flash
memory for resources 120
53 Unformatted flash
detected 120
54 Standard network software
error 120
56 Standard parallel port
disabled 120
56 Standard USB port
disabled 121
58 Too many flash options
installed 121
80 Routine maintenance
needed 121
84 PC Kit life warning 121
84 Replace PC Kit 121
88.yy Cartridge is low 121
88.yy Cartridge nearly low 121
88.yy Replace cartridge 121
900–999 Service <message> 124
[PJL RDYMSG] 115
Activating Menu Changes 111
Busy 111
Busy ... 111
Calibrating 111
Cancel not available 111
Canceling 111
Cartridge Life Exceeded 112
Cartridge Low 111
Cartridge Nearly Low 111
Change <src> to <x> 112
Clearing job accounting
statistics 112
Close front door 112
Defragmenting Flash 112
Deleting held jobs 112
Deletion complete 112
Deletion failed 112
Disabling Menus 112
DO NOT TOUCH Reading flash data
DO NOT POWER OFF 113
Enabling Menus 113
Flushing buffer 113
Formatting Flash 113
Hex Trace 113
Hex Trace ready 113
Invalid Engine Code 113
Invalid Network Code 113
Load <src> with <x> 114
Load manual feeder with
<x> 113
Maintenance 114
Menu access turned off by system
administrator 114
Menus are Disabled 114
Must be in Ready state to enter
menus 114
Narrow media enabled 114
Network 114
Network <x> 114
Network <x>, <y> 114
No jobs to cancel 115
Not Ready 115
Parallel 115
Parallel <x> 115
PC Kit Life Warning 115
Power Saver 115
Printing 115
Programming flash 115
Programming System Code 116
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Ready 116
Remote Management Active 116
Remove paper from standard
bin 116
Remove paper from standard
output bin 116
Replace Cartridge 116
Replace PC Kit 116
Resetting the printer 116
Resetting without replacing may
affect print quality. 116
Restoring Factory Defaults 117
Routine maintenance
needed 117
Standard Bin Full 117
Stopping 117
Submitting selection 117
Too many failed panel logins 117
Tray <x> disabled 117
Tray <x> Missing 117
USB/USB <x> 117
Waiting, too many events … DO
NOT POWER OFF 118
printer options troubleshooting
drawers 141
flash memory card 141
memory card 141
option not working 140
printer problems, solving
basic 137
printer status
[PJL RDYMSG] 115
Hex Trace ready 113
not ready 115
printer supplies reorder
application 53
Printing 115
printing
directory list 60
font sample list 60
from Macintosh 54
from Windows 54
installing printer software 29
menu settings page 30
network setup page 30
print quality test pages 61
printing confidential and other held
jobs
for Macintosh users 59
for Windows users 59
printing status window 53
Programming flash 115
Programming System Code 116
publications, finding 11
Q
Quality menu 104
R
Ready 116
recommended print side 46
recycled paper
using 47
Remote Management Active 116
Remove paper from standard
bin 116
Remove paper from standard
output bin 116
Repeat print jobs 58
printing for Macintosh users 59
printing for Windows users 59
Replace Cartridge 116
Replace PC Kit 116
replacing
photoconductor kit 129
toner cartridge 127
reports
viewing 133
Reports menu 84, 87
Reserve print jobs 58
printing for Macintosh users 59
printing for Windows users 59
Resetting the printer 116
Resetting without replacing may
affect print quality. 116
Restoring Factory Defaults 117
Routine maintenance needed 117
S
safety information 9
security
modifying confidential print
settings 134
Security Audit Log menu 96
Set Date/Time menu 97
setting
paper size 32
paper type 32
TCP/IP address 88
Universal Paper Size 32
setting up the printer
on a wired network
(Macintosh) 27
on a wired network
(Windows) 27
Setup menu 101
SMTP Setup menu 94
software
Driver Profiler 51
printer alert utility 51
printer supplies reorder
application 53
printing status window 53
Status Monitor Center 51
XPS driver 52
specialty media
recommended print side 46
selecting 46
Standard Bin Full 117
standard exit bin, using 17
Standard Network menu 86
Status Monitor Center 51
status of supplies, checking 126
Stopping 117
storing
paper 47
supplies 125
Submitting selection 117
Substitute Size menu 79
supplies
conserving 126
status of 126
storing 125
supply notifications
configuring 134
system board
accessing 20
T
TCP/IP menu 88
tips
card stock 58
envelopes 57
labels, paper 57
letterhead 55
transparencies 56
toner cartridge
replacing 127
Too many failed panel logins 117
transparencies
loading 38
tips 56
Tray <x> disabled 117
Tray <x> Missing 117
tray linking 43, 44
Index
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tray unlinking 43, 44
trays
linking 42, 43
loading 33
unlinking 43
troubleshooting
checking an unresponsive
printer 137
solving basic printer
problems 137
troubleshooting, display
display is blank 137
display shows only
diamonds 137
troubleshooting, paper feed
message remains after jam is
cleared 142
page that jammed does not
reprint 142
troubleshooting, print
envelope seals 140
held jobs do not print 138
incorrect characters print 139
incorrect margins 146
job prints from wrong tray 139
job prints on wrong paper 139
job takes longer than
expected 139
jobs do not print 137
Large jobs do not collate 140
multiple-language PDFs do not
print 138
paper curl 146
paper frequently jams 142
tray linking does not work 139
unexpected page breaks
occur 140
troubleshooting, print quality
blank pages 144
characters have jagged
edges 144
clipped images 144
ghost images 145
gray background 145
poor transparency quality 150
print is too dark 147
print is too light 148
print quality test pages 143
skewed print 149
solid black streaks 152
solid white streaks 152
streaked horizontal lines 150
streaked vertical lines 151
toner fog or background
shading 149
toner rubs off 149
toner specks 150
troubleshooting, printer options
drawers 141
flash memory card 141
memory card 141
option not working 140
U
Universal Paper Size 83
setting 32
Universal Setup menu 83
unlinking trays 43
USB menu 91
USB port 26
USB/USB <x> 117
Utilities menu 105
V
Verify print jobs 58
printing for Macintosh users 59
printing for Windows users 59
viewing
reports 133
virtual display
how to access 133
W
Waiting, too many events … DO
NOT POWER OFF 118
Web site
finding 11
wired network setup
using Windows 27
wired networking
using Macintosh 27
X
XPS driver
installing 52
XPS menu 105
Index
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