Power Xpress™
Bollard Charge Station
User Guide
Power Xpress™ Bollard Charge Station
User Guide
Technical Support
1-877-805-EVSE (3873)
Copyright © 2012 Service Solutions U.S. LLC
All rights reserved.
The information, specifications, and illustrations in this guide are based on the latest
information available at the time of printing. Service Solutions U.S. LLC reserves the right to
make changes at any time, without notice.
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EL-50600-17 Rev. A
Power Xpress™ Bollard Charge Station
User Guide
TABLE OF CONTENTS
PRODUCT SAFETY..........................................................................................................4
PRODUCT REGULATORY INFORMATION...........................................................................5
Environmental Considerations....................................................................................5
Product Specification.................................................................................................5
FCC Declaration of Conformity....................................................................................5
Radio and Television Interference...............................................................................5
FEATURES AND SPECIFICATIONS....................................................................................6
Product Features.......................................................................................................6
Ground-Fault Protection.............................................................................................6
Automatic Reset........................................................................................................6
Ground-Assurance Monitoring.....................................................................................6
Self-Testing...............................................................................................................6
Product Specifications................................................................................................7
Agency Approvals......................................................................................................8
North American Operation..........................................................................................8
European Union Operation.........................................................................................8
Technical Specifications..............................................................................................9
OPERATING INSTRUCTIONS.........................................................................................10
EVSE POWER AND STATUS LED INDICATIONS...............................................................11
TROUBLESHOOTING....................................................................................................12
Ground Fault Circuit Interrupt (GFCI) Tripped............................................................13
Missing Ground.......................................................................................................13
MAINTENANCE.............................................................................................................14
CLEANING...................................................................................................................14
STORAGE AND MOVING...............................................................................................14
LIMITED WARRANTY....................................................................................................15
EL-50600-17 Rev. A
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Power Xpress™ Bollard Charge Station
User Guide
PRODUCT SAFETY
SAVE THESE IMPORTANT SAFETY INSTRUCTIONS.
This manual contains important instructions that must be followed during use of the electric vehicle supply equipment (EVSE). Read all instructions before using the EVSE.
WARNING: Do not operate the EVSE with
a visibly damaged cable or if the enclosure
or connector is broken, open, cracked, or
shows any other signs of damage. If your
EVSE is damaged, please contact SPX
immediately.
WARNING: The EVSE contains no userserviceable parts. Do not attempt to
repair or service the EVSE yourself. If the
EVSE requires servicing, contact SPX.
WARNING: Adult supervision is required
when using the EVSE with children
present.
WARNING: Do not put flngers into the
EVSE electric vehicle connector.
WARNING: Disconnect main service power
to the EVSE before cleaning the unit. Do
not use cleaning solvents to clean any
part of the EVSE. Clean enclosure, cable
and connector with a clean, dry cloth to
remove dust and dirt accumulation.
WARNING: If the device repeatedly trips,
seek advice from SPX.
WARNING: Disconnect main service
supply or unplug unit to achieve electrical
isolation.
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WARNING: This EVSE safety device is
not a substitute for electrical safety
precautions.
WARNING: Use this EVSE within the
specified operating parameters: Failure
to do so may result in injury or death.
WARNING: Do not tamper or modify this
device.
WARNING:
If EVSE fails to operate
in accordance with the operation manual,
do not use this device. Contact SPX for
repair or replacement.
WARNING: Ensure that the charge cable
is positioned so it will not be stepped on,
tripped over, or subject to damage or
stress.
CAUTION: Incorrect use/operation of the
EVSE could result in damage to the vehicle’s
battery and to the EVSE itself. These damages
will void the warranty for the vehicle and the
EVSE.
CAUTION: Do not operate the EVSE in
temperatures beyond its operating range of
-40°F to +122°F (-40°C to +50°C).
EL-50600-17 Rev. A
Power Xpress™ Bollard Charge Station
User Guide
PRODUCT REGULATORY INFORMATION
Environmental Considerations
The EVSE should be recycled according to local laws and regulations at the end of service life.
Product Specification
All EVSE specifications and descriptions are accurate at the time of printing. Products are constantly
updated and improved, and SPX reserves the right to make changes at any time, without notice and
or obligation.
FCC Declaration of Conformity
This device complies with Part 15 Class-B of the FCC rules. Operation is subject to the following
conditions: 1) This device may not cause harmful interference, and 2) this device must accept any
interference received, including interference that may cause undesired operation.
NOTE: Nonauthorized changes or modifications to this product could void its FCC compliance.
Radio and Television Interference
The equipment described in this manual has been designed to protect against Radio Frequency Interference (RFI). However, there are some instances where high-powered radio signals or nearby
RF-producing equipment (such as digital phones, RF communications equipment, etc.) could affect
EVSE operations. If interference to the EVSE occurs during charging, contact SPX.
EL-50600-17 Rev. A
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Power Xpress™ Bollard Charge Station
User Guide
FEATURES AND SPECIFICATIONS
Product Features
The EVSE includes ground-fault protection, automatic reset upon power grid loss, ground assurance
monitoring, and self-testing capabilities. Manual resetting of the EVSE is not necessary. Exception:
European models require manual resetting after ground-fault condition.
Ground-Fault Protection
The EVSE continually provides a safe power supply to the vehicle. If a ground fault is present, the
EVSE detects it and cuts power flow, protecting people and the vehicle from electric shock hazard.
Automatic Reset
If mainline-side power supply is interrupted during charging, the EVSE will reset itself automatically
and re-attempt charging after mainline-side power supply is restored.
If a problem is associated with a ground fault, the EVSE makes a total of four (4) automatic reset
attempts in sequential 15-minute periods. If the charging mode cannot be restored, the appropriate
failure indication will be shown on the unit’s front panel.
NOTE: Not applicable on European models; European models require pressing the master clear
RESET button on the front panel of the EVSE to restore power.
See Table-A in Operating Instructions for LED status indications.
The automatic-reset feature helps ensure the vehicle will be charged and ready to use by automatically restoring power after temporary interruptions (power-grid outages, temporary ground faults [US
models only] and power surges).
Ground-Assurance Monitoring
A proper electrical ground is critical to reliable ground-fault protection. The EVSE includes a ground
monitoring circuit to verifty the presence of a safe electrical ground.
Self-Testing
To ensure proper functionality and safety, the EVSE includes self-testing and diagnostics that are
automatically performed before each charging cycle.
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EL-50600-17 Rev. A
Power Xpress™ Bollard Charge Station
User Guide
Product Specifications
Voltage and Wiring
(120V above ground)
• 240VAC single-phase: L1, L2, and safety ground.
• 208VAC 3-phase, wye-connected: Any 2 phases and
safety ground.
• 240VAC 3-phase, delta-connected: with center tap
on one leg, use only the two phases on either side of
the center tap. The two phases must both measure
120V AC to ground. Do not use the third leg (208V
“stinger”).
Voltage and Wiring
(230V above ground - Europe)
230V AC single-phase: LINE, NEUTRAL, and EARTH
Current and Frequency
• Current –Model dependent; see unit specification label
• 50/60Hz
Cable Length and Connector
Maximum: 25 ft (7.62 m) per NEC 625
Model dependent; see unit specification label (18 ft typical)
Dimensions
Customer specific
Weight
Bollard: Approximately 20 lb/ft
EVSE: 35 lb
Operating Temperature
-40°F to +122°F (-40°C to +50°C)
Storage Temperature
-58°F to +176°F (-50°C to +80°C)
Ratings and Agency Approvals
Enclosure Type NEMA 4X – indoor/outdoor use, watertight
• ETL approved to UL and CSA standards
• CE compliant w/3rd-Party ETL testing
• FCC Part 15 Class-B compliant
EL-50600-17 Rev. A
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Power Xpress™ Bollard Charge Station
User Guide
Agency Approvals: Standard Compliances through a National Registered Testing
Lab (NRT NRTL)
North American Operation
• FCC Part 15 Class-B
• UL 2594
• UL 2251
• UL 62
• UL 60950-1
• UL 1998
• UL 2231-1 & -2
• CSA C22.2 #60950-1
• CSA C22.2 #107.1
• SAE J1772
• NEC Article 625
European Union Operation
• IEC 61851-1
• IEC 61851-21 & -22
• IEC 60950-1
• IEC 61000-6-1 EMC Immunity
• IEC 61000-6-3 EMC Emissions
• IEC 62196 Coupler, Type 1, Type 2
• IEC 60204-1, Safety for servicing electronic equipment
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EL-50600-17 Rev. A
Power Xpress™ Bollard Charge Station
User Guide
Technical Specifications
Output Amperage
32A max, model dependent
(See output spec. label on side of EVSE)
Input Voltage Range
175 VAC–264 VAC
Frequency
50/60Hz
Ground Fault Trip Level
17.5 mA (20 mA max)
Ground Assurance
50K Ohm max (North American); 100K Ohm max (Europe)
Surge Protection
6kV at 3000A
Operating Humidity
Up to 95% noncondensing at 1060 hPa
Operating Temperature
-40°F to +122°F (-40°C to +50°C)
Storage Temperature
-58°F to +176°F (-50°C to +80°C)
Ground Fault Test
Automatic at startup (firmware controlled)
Ground Fault Retry
Four (4) automatic retries at 15 min. intervals (per UL2231-2); not
applicable to European models
Master Clear
For system reset
(Overrides ground-fault retry and all other fault conditions)
Power Indication
Green LED
Charge Status Indicators
•
•
•
•
Enclosure
NEMA 4X and per UL 50E
EL-50600-17 Rev. A
Amber (ready)
Green (plugged in)
Green flashing (charging)
Red flashing (fault)
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Power Xpress™ Bollard Charge Station
User Guide
OPERATING INSTRUCTIONS
CAUTION: For use with electric vehicles
only.
CAUTION: If the unit fails to operate per
the operating instructions, do not use the
device. Contact an SPX qualified technician
for service or repair.
CAUTION: Ventilation not required. Do
not install unit in or around flammable or
combustible materials.
CAUTION: If the red STATUS indicator is
illuminated, see Troubleshooting section for
instructions.
1. Verify service supply power is available; green POWER indicator LED is illuminated.
2. Retrieve EVSE vehicle cable and coupler from rear-mounted holder (stowed position); amber
STATUS indicator light is illuminated.
3. Connect EVSE coupler to vehicle; STATUS indicator LED changes to solid green.
4. EVSE performs safety self-test (audible mechanical clicking sounds); STATUS indicator begins to
flash green, indicating vehicle is charging (vehicle may indicate charging with an audible signal or
a light indicator; varies by vehicle model). When charge is complete, the STATUS LED will change
from flashing green to solid green.
5. Disconnect EVSE coupler from vehicle; STATUS indicator changes to amber.
6. Return cable and coupler to rear-mounted holder (stowed position) at EVSE unit.
NOTE: EVSE will automatically resume charging upon restoration of lost service-supply power (US
models only).
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EL-50600-17 Rev. A
Power Xpress™ Bollard Charge Station
User Guide
EVSE POWER AND STATUS LED INDICATIONS
POWER LED
STATUS LED
CONDITION
(OFF)
(OFF)
NO SERVICE SUPPLY POWER
GREEN SOLID
AMBER SOLID
EVSE POWERED; VEHICLE
COUPLER NOT CONNECTED
GREEN SOLID
GREEN SOLID
WAITING TO CHARGE
GREEN SOLID
GREEN BLINKING
VEHICLE IS CHARGING
GREEN SOLID
1 OR 2 RED BLINKS
EVERY 2 SECONDS
PILOT CHARGING ERROR*
GREEN SOLID
SOLID RED THEN GREEN
BLINK EVERY 2 SECONDS
GROUND FAULT DETECTED*
GREEN SOLID
RED BLINKING
GROUND MONITOR
INTERRUPTED*
GREEN SOLID
RED SOLID
OPERATION FAULT*
GREEN SOLID
(OFF)
OPERATION FAULT*
*See Troubleshooting section for suggested solutions.
- No illumination
- Solid illumination
- Flashing illumination
EL-50600-17 Rev. A
11
Power Xpress™ Bollard Charge Station
User Guide
TROUBLESHOOTING
If there is a charging issue proceed with the following steps. If the issue persists after three attempts
call SPX at 1-877-805-EVSE (3873) for assistance.
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Problem Indicated by LED Status
Solution
Pilot charging error
1. Verify supply-side power. The green POWER LED should be on.
If green POWER LED is off, locate load center/panel and reset
breaker.
2. Press the master clear RESET button on the front panel of the
EVSE to attempt a charge-restart.
3. If the red STATUS LED remains on, disconnect the EVSE coupler
from the vehicle charge port, wait 10 seconds, and reconnect
the coupler.
Ground fault detected
1. Disconnect main service power at service panel.
2. Disconnect the EVSE coupler from the vehicle.
3. Inspect the EVSE connector and the vehicle charge port verifying
both are clean and undamaged. If vehicle charge port needs
cleaning, follow manufacturer instructions for cleaning. Clean
EVSE connector with a dry or damp cloth if necessary.
4. Restore main service power.
5. Reconnect the coupler to the vehicle port.
Ground monitor interrupted
1. Disconnect main service power at service panel.
2. Disconnect the EVSE coupler from the vehicle.
3. Inspect the EVSE connector and the vehicle charge port verifying
both are clean and undamaged. If vehicle charge port needs
cleaning, follow manufacturer instructions for cleaning. Clean
EVSE connector with a dry or damp cloth if necessary.
4. Restore main service power.
5. Reconnect the coupler to the vehicle port.
Operation fault
1. Verify supply-side power. The green POWER LED should be on.
If green POWER LED is off, locate load center/panel and reset
breaker.
2. Press the master clear RESET button on the front panel of the
EVSE to attempt a charge-restart.
3. If the red STATUS LED remains on, disconnect the EVSE coupler
from the vehicle charge port, wait 10 seconds, and reconnect
the coupler.
EL-50600-17 Rev. A
Power Xpress™ Bollard Charge Station
User Guide
Ground Fault Circuit Interrupt (GFCI) Tripped
If the EVSE detects a ground fault, power will be interrupted and the STATUS LED will illuminate (red
flash with intermittent green). The EVSE will attempt to reset automatically and re-attempt charging (see note below on European models). If the fault condition persists after an initial automatic
attempt, per the code, the EVSE waits 15 minutes before a second attempt is made. A total of four
attempts will be made to restore vehicle charging. If the charging mode cannot be restored, the STATUS LED will illuminate solid red, and the unit will stay in fault mode.
NOTE: European models—Automatic reset feature after ground fault (STATUS LED will be solid red)
does not apply to European models. European standards dictate that user intervention is required by pressing the master clear RESET button on the front of the EVSE housing. If ground
fault condition clears, EVSE will resume charging.
Missing Ground
If the EVSE detects a missing ground connection (rapid red flashing LED), power will be interrupted
and the unit will not be capable of charging vehicle until a ground connection has been detected. Disconnect service power (breaker) and disconnect vehicle coupler from vehicle and contact a qualified
SPX technician to validate the presence of a proper ground.
EL-50600-17 Rev. A
13
Power Xpress™ Bollard Charge Station
User Guide
MAINTENANCE
WARNING: Do not attempt to service the EVSE. The EVSE has no user-serviceable
components.
If the unit is not operating properly, contact SPX at 1-877-805-EVSE (3873) for assistance.
The EVSE requires no scheduled maintenance, only periodic cleaning.
Always be sure to return the charging cable and coupler to its proper storage area to avoid potential
damage to the unit and to prevent potential trip hazards.
Regularly inspect the EVSE unit and charging cable for signs of damage. If the EVSE unit or charging
cable are damaged contact SPX for service or repair.
CLEANING
CAUTION: Always turn off service power (supply-side power at the main service panel) before
cleaning the EVSE and/or charging cable.
CAUTION: Never use cleaning solvents, abrasive powders/liquids or scouring pads to clean the
EVSE and cable/coupler.
Clean the EVSE unit and cable/coupler with a soft damp or dry cloth to remove dust or dirt.
STORAGE AND MOVING
Unit storage temperature range: -58°F to +176°F (-50°C to +80°C)
Contact SPX for EVSE relocation or storage requirements at 1-877-805-EVSE (3873).
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EL-50600-17 Rev. A
Power Xpress™ Bollard Charge Station
User Guide
LIMITED WARRANTY
THIS WARRANTY IS EXPRESSLY LIMITED TO THE ORIGINAL PURCHASER OF SERVICE SOLUTIONS U.S. LLC EVSE
PRODUCT.
•
Power Xpress Bollard is warranted against defects in materials and workmanship for one year from the date
of installation.
•
EVSE Cables and Connectors are warranted against defects in materials and workmanship for 90 days from
the date of delivery.
This warranty is only valid to the original purchaser of the EVSE and is not transferable. All warranty claims must be
made within the warranty period and proof of purchase must be supplied. This warranty does not cover the cost of
freight to return the EVSE to Service Solutions U.S. LLC.
The sole and exclusive remedy for any EVSE found to be defective is repair or replacement, at the option of Service
Solutions U.S. LLC. The existence of a defect shall be determined by Service Solutions U.S. LLC in accordance with
procedures established by Service Solutions U.S. LLC. No one is authorized to make any statement or representation
altering the terms of this warranty. This warranty covers only those defects that arise as a result of normal use of
the EVSE and does not cover any other problems including those that arise as a result of abuse, neglect, improper
maintenance, care or modification, operation outside of the EVSE’s specifications or in a manner inconsistent with
instructions regarding use. Service Solutions U.S. LLC does not make any representation or warranty regarding the
continuous availability of electrical service to the EVSE.
This warranty gives the original purchaser specific legal rights. The original purchaser may also have other rights
which vary from state to state. To the extent that this warranty is inconsistent with applicable law, this warranty will
be deemed modified to be consistent with such local law.
DISCLAIMER
TO THE EXTENT PERMITTED BY APPLICABLE LAW AND EXCEPT AS EXPRESSLY PROVIDED IN THE LIMITED
WARRANTY, SERVICE SOLUTIONS U.S. LLC MAKES NO WARRANTY WITH RESPECT TO THE EQUIPMENT OR THE
SERVICES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE. SERVICE SOLUTIONS U.S. LLC EXPRESSLY
DISCLAIMS ALL OTHER WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NONINFRINGEMENT OF THIRD PARTY RIGHTS, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
SERVICE SOLUTIONS U.S. LLC DOES NOT WARRANT UNINTERRUPTED OR ERROR FREE OPERATION OF THE
EQUIPMENT.
The EVSE should be installed only by a licensed electrician and in accordance with all local and national codes
and standards.
All information, illustrations, and specifications contained in this installation guide are based on the latest information
available at the time of publication. The right is reserved to make changes at any time without obligation to notify
any person or organization of such revisions or changes. Further, this Guide is provided “as is” and Service Solutions
U.S. LLC shall not be liable for errors contained herein.
LEGAL LIMITATION OF LIABILITY
TO THE EXTENT ALLOWED BY APPLICABLE LAW, IN NO EVENT SHALL SERVICE SOLUTIONS U.S. LLC OR ITS
SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER
BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.
Some states do not allow the exclusion or limitation of incidental damages for some products, so the limitations or
exclusions contained herein may not apply.
COPYRIGHTS, TRADEMARKS
No part of this guide may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means,
electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Service
Solutions U.S. LLC. Service Solutions U.S. LLC is a registered trademark of Service Solutions U.S. LLC. All third party
trademarks are the property of their respective owners.
EL-50600-17 Rev. A
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EL-50600-17 Rev. A
© Service Solutions U.S. LLC