Samsung SmartCam SNH-1010N User manual

Samsung SmartCam
User Manual
SNH-1010N
SPECIFY SERVICE INSTRUCTIONS AND WARRANTY TERMS
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC NOTE:
THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE
CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT.
SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE
EQUIPMENT.
Operational Description
Samsung SmartCam
User Manual
Copyright
©2013 Samsung Techwin Co., Ltd. All rights reserved.
Trademark
is the registered logo of Samsung Techwin Co., Ltd.
The name of this product is the registered trademark of Samsung Techwin Co., Ltd.
Other trademarks mentioned in this manual are the registered trademark of their respective
company.
The operational description shall fulfil the requirements of Rule Part 2.1033(b)(4). The rule
part requires, “A brief description of the circuit functions of the device along with a
statement describing how the device operates. This statement should contain a
description of the ground system and antenna, if any, used with the device”. The above
requirement has been further interpreted by the FCC to mean that the description shall:
a. be an operational or technical description of how the device operates, is modulated and
meets requirements;
b. describe the EUT completely. What is it (in plain English as well as technical terms)?
Give a clear, concise functional description of device operation.
c. always describe the signal, such as modulation type, pulse repetition rate, signal type
and information being sent. Describe all modulation types and all data rates.
Instructions & Warranty
The manufacturer is not responsible for any loss or radio/TV interference caused by
unauthorized modification of the product.
Such modification will void the warranty of the product as well as the user’s right of use.
Restriction
Samsung Techwin Co., Ltd shall reserve the copyright of this document. Under no
circumstances, this document shall be reproduced, distributed or changed, partially or wholly,
without formal authorization of Samsung Techwin.
Disclaimer
Samsung Techwin makes the best to verify the integrity and correctness of the contents in
this document, but no formal guarantee shall be provided. Use of this document and the
subsequent results shall be entirely on the user’s own responsibility. Samsung Techwin
reserves the right to change the contents of this document without prior notice.
Warning
• The product must be assembled and installed by an adult.
• Before using, read all instructions on this manual thoroughly and follow operational
instructions, warnings on this manual and printed on the product.
• To avoid entangled power cord, do not place it around the baby bed or other infant
furniture. Keep this product and its power cord out of children’s reach.
• Especially, the power cord should be installed carefully while keeping it out of
children’s reach.
• Never use the product near bath tub, sink, washing machine and in wet basement to
avoid moisture.
• The product is designed for indoor use.
• The product is not designed for medical monitoring, and requires a grown-up’s
protective supervision on its use.
• To avoid overheating of the product, do not expose the product to direct sunlight; do
not install or use near a heat source such as heater, radiator, cooking devices (ex:
electric stove or oven) and other warming devices (ex: audio amplifier, TV, etc.).
• Make sure to keep ventilated while using the product.
Avoid pillar or furniture that may block ventilation, when installing the product.
• Make sure to use the power adaptor provided. If used with unidentified adaptor, it may
damage the product. The power adaptor must be used with regular household electric
supply.
Contents
Getting Started
Key Features… ………………………………………………… 4
Basic Information… …………………………………………… 6
Installation &Network Connection
Installation… …………………………………………………… 8
Network Connection and Settings……………………………… 11
• Avoid sharp, pointed objects around the adaptor’s cable, not to damage the cable.
• Be warned and never hold the cable’s stripped part when connecting / disconnecting
the adaptor to/from the wall outlet.
• To avoid entangled cable lines, avoid using cable extension for adaptor’s power cord.
• The product’s servicing is allowed only to authorized Samsung Techwin’s service
personnel.
Monitoring
Registration……………………………………………………… 13
Live Video… …………………………………………………… 18
• When using the product for children’s care, be careful to keep the product out of
children’s reach.
Set up… ………………………………………………………… 20
• The product partially contains component which might cause respiration difficulty.
Accessories and small parts of the product should be stored keeping out of children’s
reach.
Information… …………………………………………………… 28
• The product is not designed to replace responsibility of human supervision on children.
• The product is not equipped with device of immediate notification to adult with
accidental/sudden children‘s move; it requires periodic checks and human
supervision.
• This appliance and its antenna must not be collocated or operation in conjunction
with any other antenna or transmitter. A minimum separation distance of 20 cm must
be maintained between the antenna and the person for this appliance to satisfy the
RF exposure requirements.
Event Alarm……………………………………………………… 27
Appendix
Specifications… ………………………………………………… 30
Troubleshooting… ……………………………………………… 33
01
Getting Started
Key Features
Product and Accessories
4
5
Basic Information
6
Product At a Glance
6
Key Features
• Easy to install
- With the help of WPS (WiFi Protected Setup), wireless sharing and easy
connection are enabled.
- Simply visit the home page (www.samsungsmartcam.com) and download
and install the program without a separate installer program.
• Remote monitoring
- Whenever and wherever if you are in the Internet enabled environment,
remote monitoring is ready for you.
- PC, laptop or smart phone can be used for monitoring.
• Real-time alarm
- Detect motion and sound before outputting the alarm in real time via
Google Talk Messenger or with smart phone.
• Cloud Storage
- Upload the event video and images to the user’s YouTube (video) or Picasa
(images) account automatically.
- Anytime anywhere you can enjoy the video and images stored in the cloud
storage.
• Two-way Audio
- With the built-in speakers and microphone, you can make Two-way
communications.
However, it is available only with the smart phone. (Not applicable to the
PC or laptop computer.)
• SNS (Social Networking Service) Alarm supported
- Provide the event alarm (message, video, image) via YouTube, Picasa or Twitter.
- Share special video footage and images with your friends.
• IR Flash
- In a low contrast scene, you can use IR Flash for the monitoring purpose.
· English
Product and Accessories
Check for above components when opening the product package.
01
Power Adaptor
Quick Start Guide
License Information
Warranty Card
Bracket
Double-sided Tape
Network Cable
Getting Started
n`
Camera
Please save the packaging. you will need the serial number later to register the camera.
Basic Information
Product At a Glance
Front View
High quality camera lens
Built-in IR LEDs for night vision
Power status LED
WiFi status LED
Flashing White: Searching for wireless network
Steady White: Wireless network connected
Off: Connected via network cable
Bottom View
Holes for wall mount bracket
Built-in speaker
· English
Red: Power On, Boot-up in process
White: Camera ready
Yellow: Privacy mode enabled
Magenta: Updating firmware
Built-in Mic
Side View
01
Getting Started
WPS Button
Used to connect to the Wireless
Access Point
Press and hold for 3sec to
initiate WPS mode
Privacy Button
Rear View
Press for 3sec to stop
transmitting video/audio
Press and hold for 10sec to
reset the camera to default
settings
DC 5V Power Input
Network port
Used if WPS is not supported on
the Wireless Access Point or if
you do not have a Wireless
Access Point
02
Installation &
Network Connection
Installation
Precautions
Desktop mounting
Wall mounting
Power Supply
8
8
9
9
10
Network Connection and Settings 11
Precautions
Connecting via network cable
Connecting via WiFi without WPS feature
Conneting using WiFi WPS feature
· English
11
11
12
12
Installation
Precautions
1. Install the camera in a place where the WiFi signal can be reached and without
interference.
2. Keep it away from humidity such as around the humidifier.
3. Keep it away from the direct sunlight, strong light or dust; install it in a place
with clear view.
4. Do not install it in a place where there are a lot of obstacles.
5. Keep the lens clean at all times.
Wipe off the dust with a soft cloth.
6. Switching between day and night time is done according to detection result of
the luminance sensor on the left side.
Desktop mounting
1.
Place the camera in a desired position
on the surface.
Wall mounting
1.
Use a double-sided tape to secure the bracket to
a desired position.
n`
You can use the screws to tighten the camera. (not
included)
02
` The double-sided tape cannot be reused after being
used once.
2.
Adjust the camera’s shooting angle as appropriate.
Do not put excessive force.
Otherwise, it may cause damage
to the camera.
` If you use the camera in contact
with the base unit, this may
cause noise on the video. It is
advisable to use the camera in a
5º to 10º tilt.
3.
2.
Installation & Network Connection
n`
` Keep the installation surface clean before attaching
the double-sided tape to the bracket.
Otherwise, the adhesive force may be deteriorated,
causing a fall of the camera.
Fit the protruding points (x2) of the bracket into the corresponding holes
of the camera before turning clockwise to fix the camera.
Connect the power
cable.
n`
When done, remove the protective film from the lens.
3.
Adjust the camera’s shooting angle as appropriate (left and right) and
tighten the screws on the bottom of the bracket.
n`
You can also use a coin or flat-head screwdriver to tighten them.
5.
Plug in the power cable and arrange the cables through the bracket
holes.
n`
When done, remove the protective film from the lens.
Power Supply
4.
Adjust the camera’s shooting angle (top
and bottom).
n`
Plug-in the camera power adapter to the wall outlet and connect the camera as
shown.
Do not put excessive force. Otherwise, it
may cause damage to the camera.
` If you use the camera in contact with the
base unit, this may cause noise on the
video. It is advisable to use the camera in a
5º to 10º tilt.
n`
Make sure to use the provided power adaptor. Otherwise, the product may not
operate properly.
` It will take about 1min for the camera to boot-up completely.
` When the boot-up is complete, the power LED color will change from red to white.
10 · English
Network Connection and Settings
Precautions
• The wireless network access may fail, depending on the communications environment.
• For details about the network settings and password, contact your network
administrator or service provider.
• Do not access the unauthorized network.
If you do not have a Wireless Access Point, you must connect the camera using LAN
cable directly to your home router.
1.
Connect the network cable to the camera and to the home router as shown
below.
• The farther the distance from the Wireless Access Point, the longer time the network
connection may take.
<Hub>
• If you fail to access the selected wireless network, try a different Wireless Access
Point to make access.
<Modem>
Internet Service
• For more information about the router or the wireless connection, refer to the
documentation of the router or contact the router manufacturer.
OR
• If the camera is connected to a multiple-Wireless Access Point network environment,
some video packets may be lost, depending on the network traffic load.
• According to the network policy (blocking UDP) of the service provider, the video
transmission can be limited to 7 minutes.
• In addition to the above two situations, you may encounter a network delay or
interruption due to the network conditions.
n`
It is recomend to set the router to DHCP(Dynamic Host Configuration Protocol)
server. If you want to use static IP address, please refer to <wired network> on
page 21.
• This product has gone through the compatibility test with worldwide top ranking
routers in the market but you may still have a problem in compatibility with some
conventional routers or other routers manufactured by other than the industry leading
companies.
11
02
Installation & Network Connection
• For a specific Internet service requiring user authentication, you may not access the
service. If this is the case, contact the service provider.
Connecting via network cable
Connecting via WiFi without WPS feature
Conneting using WiFi WPS feature
If you want to connect the camera using a non-WPS Wireless Access Point, change
the network setting to Wire and try the wireless network.
What is WPS?
WPS enables to make connection between the camera and the Wireless Access
Point with a simple click of the button.
1.
Use the network cable (LAN cable) to connect the LAN port of the unit to the
LAN port of the Wireless Access Point.
1.
When you apply the power, the power status LED is lit red, and it will change
to white when the booting is completed.
2.
Press the WPS button on the camera for 3sec and the WiFi status LED will flash rapidly.
press the WPS button on the Wireless Access Point within 2min.
WPS Button
WPS Button
<Wireless Access Point>
Internet Service
<Modem>
2.
Register and select the camera according to guide of 03. Monitoring.
3.
Set your wireless network environment using the guideline <Wireless
Network> on page 22.
n``
When the wireless network settings are completed, remove the LAN cable.
If you fail to connect to the Internet service, contact the service provider for
details.
<Wireless Access Point>
Wi-Fi
Indicator LED
Internet Service
<Modem>
3.
The WiFi status LED will become steady white once the camera is connected
to the Wireless Access Point. (may take up to 30sec).
4.
If the WiFi status LED (white) is not lit, repeat steps 2 through the end and
check it again.
n`
If the Wireless Access Point do not support WPS or you do not have wirelss
router, please go to Wired Connection.
` If no WPS button is displayed or visible on the display, see the Wireless Access
Point’s manual or contact the manufacturer of your Wireless Access Point for
technical assistance.
` On some routers, you may need to log in to the web interface and click on an
on-screen button to activate the WPS feature.
` If you fail to connect to the Internet service, contact the service provider for details.
12 · English
Monitoring
Registration
Web browser requirements
Starting SmartCam
Live Video
Monitoring options
Set up
Basic Info
Network
Time Alarm & Notification
Alarm Schedule
13
13
13
18
19
20
20
21
23
23
26
Event Alarm
27
Information
28
My Account
Support
28
29
Once you register the product with the site, you can monitor the camera video on the
PC or laptop computer.
Web browser requirements
Windows
- Windows XP ,7 supported
- Internet Explorer 8, 9
(The 64-bit is not supported.)
- Firefox
- Chrome
Mac
03
MAC OS X Snow Leopard or
higher is supported
- Safari
- Mac Chrome, Firefox
Monitoring
03
Registration
Starting SmartCam
1.
2.
3.
4.
From your PC, launch your web browser.
Go to http://www.samsungsmartcam.com.
Select preferred language.
Click <Sign up> or <Starting SmartCam>.
13
Plug in installation

You need to install your plug in to automatically search for cameras connected
to the network and view the video in your camera.
n`
3)
Click <Install> to begin the installation.
4)
Installation has completed.
If you login or click <Starting SmartCam> in a PC where the plug in is not
installed, the installation message window will pop up.
` When you install the plug in, the web browser will be terminated and you need
to launch it again.
1)
Click <Download Plug-in>, run the setup file.
For Windows
2)
Click <Next>.
14 · English
For Mac
2)
Click <Continue>.
4)
Enter password, and click <Install Software>.
03
Click <Install>.
5)
Monitoring
3)
Installation has completed.
15
5.
Provide the requested information, and click <Sign Up>.
• ID: Create the user ID and click the <Check ID>.
Fill in the user ID in 8 ~ 14 alphanumeric characters and ‘.’.
• Password: Create a password between 8 to 14 characters using both letters and
numbers.
• Confirm Password: Please enter the password again for confirmation.
• Name: Enter the user name.
• E-mail: Enter the correct email address as it is used for reference in case you
forgot the user ID or password.
• Country: Please select your country.
6.
According to the network connection and setting, click <Next> when the
camera LED turns into White.
7.
Select the serial number of the camera to be added from the camera search
list.
If the camera is not found, enter the serial number manually.
8.
Click <Next>.
* Check <Agree> to the terms and conditions of service and the privacy policy.
n`
Serial number can be found the label on the side of the packaging or on the
rear of the product.
` The computer and the camera has to be on the same network router to auto
detect the cameras.
16 · English
9.
Create <Camera Name> and <Camera password>.
10. Click <Next>.
12. Select your Wireless Network from the list.
13. Enter the password of your Wireless Network and click <Next>.
03
Display Strings
The camera password is used to block the unauthorized access to your camera.
Create camera password using alphanumeric characters between 1 to 8 without
any space.
11. After adding the camera, click <Yes> in the wireless network setup pop-up
window.
n``
If your Wireless Network is hidden, select <Other Wi-Fi Networks (not listed)>.
To display the password, select <Display Strings>.
14. Click <OK>.
17
Monitoring
n``
15. Unplug the network cable from the camera and the router.
16. Click <Finish> if the <Finish> button is activated.
Live Video
1.
Select a camera from the camera list at the upper left hand of the screen.
17. Once the camera is successfully registered, you can check the camera in the
camera list.
n`
2.
The gray icon indicates the camera is inactive so you cannot monitor it right now.
Enter the camera password and click <Apply>.
n`
Check <Remember> to connect the camera without entering the camera password.
` If you want to change the Camera password, please refer to <Basic Info> on
page 20.
18 · English
Monitoring options
1
2
Item
3
10
6
7
8
9
Item
Full screen
5
Night Vision
6
Flip
You can flip over the video image.
7
Capture Image
Saves a picture of current live image you are viewing.
8
Network Speed
Select frame rate based on your network speed.
 If the bandwidth provided by the cable service provider is
lower than recommended, you may encounter a blurry image
or a temporary loss of video signal.
9
Sound
When enabled, you can hear what’s happening around the
camera.
10
Brightness
You can adjust the brightness of the screen image.
Audio
Adjust the volume of the built-in microphone and speaker of the
camera as appropriate.
If you set the microphone to ‘0’, you will not hear the sound from
the live video and it is not recorded by the alarm of YouTube
or Picasa. Note that the Two-way audio transfer function is
available only with the smart phone application.
Description
1
Default Camera
Set the default camera to monitor in the camera list.
2
Delete Camera
Delete the registered camera.
3
Cancel remembering
Cancel remembering the camera password.
camera password
11
19
03
Monitoring
5
Enlarges current video to the maximum size of the monitor.
 Supported by Internet Explorer only.
If you set Night Vision to <ON>, the camera will be automatically
converted to Night Vision mode.
If you set Night Vision to <OFF>, the camera will not be
converted to Night Vision mode, and it will operate in a color
mode.
 If it is converted to a black/white mode in the dark when Night
Vision is <ON>, the IR lighting will automatically operate.
4
4
11
Description

Network Speed
Profile Name
Recommended
bandwidth
Resolution
Frame rate
Low Speed Network
VGA
5 fps
768Kbps
Mid Speed Network
VGA
10 fps
1Mbps
High Speed Network
VGA
20 fps
1.5Mbps
n`
`
`
`
`
`
20 · English
What is Relay Mode?
Depending on your network connection, peer to peer connection may not be
available.
If you cannot make a peer to peer connection, the camera should be connected
in relay mode. In this case, the video will be played for the first seven minutes,
and if you want to see additional video, the camera has to be connected again.
Relay mode is added feature where the video from the camera is transmitted to
Samsung server then retransmitted to the user’s computer
If you have trouble connection to the camera, visit “http://www.
samsungsmartcam. com”, go to support page, and refer to “Troubleshooting”
on it.
If you display more than one live video with the Web browser, they can be
overlapped in some portion. It is recommended to use one browser at one time.
The Night Vision video produces a different visibility according to the distance
between camera and subject.
Set up
Basic Info
1
2
3
4
Item
Description
1
Serial number You can confirm the serial number.
2
Camera
password
3
Camera Name Click the <Modify> button, you can change the camera name.
4
Firmware
Version
Click the <Modify>, you can change the Camera password.
Enter the current private Key, and type a new Camera password.
You can check the current version and the latest version of your camera
S/W.
n
Network
` If you change the camera password, you will be logged out and return to the camera
password input page.
` Keep the camera password in a safe place as it is used for viewing the live screen of
the camera or for changing the display settings.
<Wired Network>
Firmware update

If the currently used S/W is not of the latest version, update it.
If you are using the latest version, then the firmware will not be activated.
1)
Click <Firmware>.
1
03
2
Click the <
> icon to update the firmware.
Item
3)
Monitoring
2)
Description
1
Dynamic IP Address
If you select “Dynamic IP Address”, the IP address will be
obtained automatically.
2
Static IP Address
You must manually provide the information of: IP address, subnet
mask, gateway, DNS server address.
When the firmware update is finished, the camera will reboot.
n``
Use the cable network if possible to update the firmware.
If the power is off during the update, it will cause a fatal damage to the product.
` The duration of the firmware update depends on the size of the firmware file and the
network connection speed.
21
<Wireless Network>
n``
If any of the manual settings is wrong, the network settings will not be applied.
If you have both cable and wireless network connections simultaneously, the
cable network connection is prioritized.
` Press WPS to set the network connection to Wireless regardless of the current
network settings. When the system reboots, it will switch to Cable if the cable
network connection is already established.
1
` If you switch from the current wireless connection to the cable connection, the
network will switch to cable connection accordingly.
2
` For more information about the router or the wireless connection, refer to the
documentation of the router or contact the router manufacturer.
3
4
Item
Description
1
Wireless On/ Wireless Off You can select to activate or deactivate the wireless network connection.
2
AP (Access Point) list
You will see a list of APs (Access Point) available. Select a desired
one from the list of APs (Access Point).
3
AP (Access Point)
password
If you select a secured AP (Access Point), you must enter the
password before you can access the network.
For the password, contact your network administrator.
4
Hidden SSID
If your SSID is hidden, select the type of security you have. Enter
the name of the SSID and the password.
n`
If you select a non-secured AP (Access Point), you just can access the network
without providing a specific password.
` If you entered a wrong password, you cannot access the network whatsoever.
` When the wireless network settings are completed, remove the LAN cable. If
you do not remove the LAN cable, the wireless network will not be available.
` Ask your network administrator what the password is.
22 · English
Time
Alarm & Notification
Camera has ability to send event notifications when motion or audio is detected.
1
2
3
4
5
Item
Item
Description
Confirm the camera’s time.
2
Time Zone
Select your region.
3
Display Time
Select time format on display.
4
Automatic Time
It will display the current time to which the summer time is not
applied.
5
Daylight Saving
Time
Check this option if you live in a country or region where
DST(Daylight Saving Time) is applied.
n`
The time will synchronize with the NTP(Network Time Protocol) server
automatically.
` For this, Internet connection is required.
` You need to set the timezone correctly to obtain the exact time setting.
` The time displayed without Internet connection may not be accurate.
1
Alarm
notification
n`
Specify whether to trigger the alarm or not, and specify the sensitivity.
The higher the sensitivity is, the subtler motion/audio events will be
detected.
 If you want to send alarms to YouTube/Picasa/Gmail when an event
occurs, login to your Google account.
If camera is capturing a close object, the video analysis capability may degrade.
In the following cases, the video analysis function may not produce a proper
result on the default event and motion detections.
- The object color or brightness is similar to the background.
-M
ultiple movements continue occurring at random due to a scene change or other reasons.
- A fixed object continues moving in the same position.
- An object hides other objects behind.
- Two or more objects overlap or one object divides in multiple portions.
- Too fast object (for a proper detection, one object should be found overlapping
between contiguous frames).
- Reflection / blur / shadow due to a strong light such as direct sunlight, illumination, or headlamp.
- In severe snow, rain, wind or in dawn / dusk.
- A moving object comes close to the camera.
23
Monitoring
1
Description
Time
03
1
<Picasa> Notification
<Google> setting

After clicking <Google>, select your email address and password.
The setting is required if you want to use YouTube/Picasa/Gmail.
Automatically uploads a image to your private Picasa account.

<YouTube> Notification
Automatically uploads 30 second clip to your private YouTube account.
1.
Select the Google.
2.
Check <Use> of YouTube.
3.
Enter your Gmail address and password.
4.
Click <Save to Google>.
n`
You can check the recorded video at the YouTube homepage “Video
Manager” “Uploaded”.
` Note that depending on the policies of YouTube, the video may not be uploaded.
` If setting to “public”, the video may be exposed to the public.
` It is advisable to create and use one YouTube account for each camera.
` Even when you have set the YouTube alarm, the video will not be transferred if
the event alarm is not set to Enabled (see page 27).
` If a continuous motion is detected or the audio alarm occurs, the camera can
recognize the next event only after the uploading to YouTube is completed.
(In other words, it does not recognize any event until the YouTube upload is
finished.)
24 · English
1.
Select the Google.
2.
Check <Use> of Picasa.
3.
Enter your Gmail address and password.
4.
Click <Save to Google>.
n``
If your Google email ID and password are saved, check the use of Picasa only.
If you have set the private setting of the video image, no image will be found in portal sites.
` Refer to the policy of Picasa for the maximum number of uploaded images.

<G-mail> Notification
<Twitter> Notification
The event alarm is sent through Gmail.
When an event is detected, the notification message is sent to the user’s Twitter
account.
1.
Select the Google.
1.
Select the Google.
2.
Check <Use> of Gmail.
2.
Click <Request URL>.
3.
Enter your Gmail address and password.
4.
Click <Save to Google>.
5.
If you want to add an email address for alerts, enter the email address
and click on <Add>.
6.
Click on <Save>.
3.
Click <Access Twitter>.
4.
Twitter web page will pop-up for authorization.
5.
Click on <Authorize app> to get the Access Token.
6.
ou will see the pin number generated. Copy the pin numbers and go back to
Y
the camera page and paste the pin number in the Access Token section.
7.
Click <Apply.>
03
Monitoring
<Receiver
email address>
n`
If your Google email ID and password are saved, check the use of Picasa only.
n`
The alarm notification will be sent to the specified user account via Twitter.
25
Push alarm Notification
Alarm Schedule
The push alarm is provided through the web viewer and mobile app in which the camera
is registered.
Set the desired time to activate alarms for the selected time period.
1
2
- If this is set to Enabled, the video and image link recorded in YouTube and Picasa
will be transferred to the listed friends in real time in the event of an alarm.
- The video/image alarm will be transferred only if you have set the Youtube and
Picasa enabled. Otherwise, no alarm will be triggered.
- You will have no video displayed if you don’t have any Youtube ID and access a private content.
- Even when you access the Youtube site, no video will be played automatically.
Be sure to click the Play icon to play a video.
If you fail to play the video, log into the Youtube site and install Flash Player and try again.
- The Friend list will have user IDs registered at the Web site
(www.samsungsmartcam.com). When an alarm occurs, the PUSH alarm will be
notified to the respective smart phones via the Web site.
- If you want to receive the notification with Google Talk, follow the instructions below
to configure the Google Talk settings.
26 · English
Item
Description
1
Check if an alarm occurs at a specified day of the week for a
Only Scheduled Time specified time period. It activates in operated mode when the
alarm occurs.
2
Always
Always check if an alarm occurs. It activates in operated mode
when the alarm occurs.
Event Alarm
You can check the event alarm.
3
4
03
1
5
2
Description
1
Delete by dates
Delete all the event alarms on the date.
2
Play Video
Select an event and double click on it. The video will be played.
 Video can be played only if you are logged into the Google
account where you uploaded the video.
3
Delete All
Delete all the event alarms for thirty days.
4
Display Events
Displays the number of events occurred in the 30 day list.
5
Arrange by types
Arrange the event list by event types.
n`
Monitoring
Item
Even if you delete the event in the event alarm page, the event in YouTube or
Picasa will not be deleted.
27
Information
My Account
n`
28 · English
If you want to change your information, click < > icon and move to
“Account” page and select an item (password and/or email address) and make
changes as necessary.
Support
You can download the Samsung SmartCam mobile app and user guide.
03
Monitoring
n`
lf you want to know more information of camera, move to “Support” page.
29
Appendix
04
Specifications
Specifications
Product Appearance
Troubleshooting
30 · English
30
30
32
33
Specifications
Specifications
Sensor
Item
Imaging Device
SNH-1010N
VGA 1/6 inch CMOS
Lens
Focal Length (Zoom Ratio)
2.17mm
Angular Field of View (D/V/H)
64.5°/ 41.0°/ 50.0°
Focus Control
Fixed
Lens Type
3 Plastic lens
Pan / Tilt / Rotate
Pan Range
-35°~35° (Manual)
Tilt Range
0°~150° (Manual)
Operational
On Screen Display (Web
Browser, Local page)
English, French, Germany, Spanish, Taiwan, Korean
Day & Night
Support (IR LED 940nm 8EA, 3m distance)
OS
Linux
Audio Detection
Support
Motion Detection
Video Motion Detection
White Balance
Auto
Item
Item
SNH-1010N
Network
Mobile application support
SNH-1010N
iPhone 4/5, Galaxy S2/S3 (Recommended Smartphone)
iPad 2/3, Galaxy Note 10.1 (Recommended Tablet PC)
Ethernet
RJ-45 (10/100BASE-T)
Wireless
WiFi 802.11 b/g/n
WPS (WiFi Protected Setup)
Support WPS Button
Operating Temperature /
Humidity
Video Compression Format
H.264, MJPEG
Electrical
Resolution
640x480, 320x240
Input Voltage / Current
5V DC / 2.2A
Max. Framerate
20fps (640x480)
Power Consumption
Max. 6W
Video Quality Adjustment
H.264: Compression Level
MJPEG : Quality Level Control
CPU & Memory
TI DM365 (216Mhz), SDRAM:256MB, NAND : 128MB
Audio Compression Format
G.711
Audio Communication
Two-way Audio (Built-in Microphone, Speaker)
Protocol
TCP/IP, DHCP, SMTP, DNS, RTSP, RTCP, RTP,
HTTP, TCP, UDP, STUN, XMPP, SIP, UPnP/NAT-PMP
, ICE, SNTP, IPv4/v6, ICMP
Streaming Method
Unicast
Max. User Access
5 users at Unicast Mode
Web Viewer
Supported Browser :
Windows XP, 7 (Internet Explorer 8, 9, Firefox, Chrome),
MAC OS X Snow Leopard (Safari)
Environmental
0°C ~ +40°C (+32°F ~ +104°F)/ 20% ~ 80% RH
04
Appendix
Mechanical
Color
Body : White and Gray
Dimension
Ø80mm, Height : 29.46mm
Weight
80g
31
Product Appearance
32 · English
Troubleshooting
Problem
If you encounter a problem with your system, see the table below to solve the problem
as quickly and easily as possible. Please follow the instruction below:
Problem
I forgot my user
ID/password.
Action
ove to “Log-in page -> Forgot your ID/Password?”, and enter
- M
the registered e-mail address to which we will send you the user
ID and/or a new password.
It can be spammed out depending on the policy of the email server.
After logged in, it is advisable to change the temporary password
provided.
Video will not be
played in event
alarms.
- F rom the Alarm & Notification setup, configure the YouTube
notification settings.
(See page 24 of the manual)
The camera video
is not uploaded to - YouTube has different service policies according to the country.
YouTube.
The policy for your country may prohibit uploading to YouTube.
Please first check the YouTube policy for your country.
ccording to the YouTube policy, it may limit the uploading size.
- A
Check the allowable free space of your YouTube account, and if
insufficient, delete the exiting video clips or increase the upper limit.
The camera is
registered, but
is not ready
for network
connection.
- Check if the front LED on the camera turns on.
- If the wireless LAN LED turns off, follow the applicable instructions
to make the wireless LAN connection using WPS.
- If the problem persists even if the wireless LAN LED turns off,
move the camera near the wireless AP and try again.
- If you use the cable LAN network, the wireless LAN LED should
turn off. If the cable LAN is connected, the product will be
connected to the server automatically by the AP.
ove to Setup  Alarm & Notification and adjust the sensitivity
- M
as necessary.
The capture
images in the
camera will not
be uploaded to
Picasa.
04
- F rom the Alarm & Notification setup, configure the Picasa
notification settings.
(See page 24 of the manual)
icasa has different service policies according to the country. The
- P
policy for your country may prohibit uploading to Picasa. Please
first check the Picasa policy for your country.
ccording to the Picasa policy, it may limit the uploading size.
- A
Check the allowable free space of your Picasa account, and if
insufficient, delete the exiting images or increase the upper limit.
Notification from
the camera is not
transferred to
Twitter.
ove to Setup  Alarm & Notification and adjust the sensitivity
- M
as necessary.
- F rom the Alarm & Notification setup, configure the Twitter
notification settings.
(See page 25 of the manual)
33
Appendix
After logged in, I
failed to register
the camera.
vent video will be uploaded in confidential mode. Login to the
- E
Google account where you uploaded the video.
ove to Setup  Alarm & Notification and adjust the sensitivity
- M
as necessary.
- If you encounter a frequent turnoff of the wireless Internet LED,
this may be caused by an improper place for the wireless Internet
I failed to connect
network. Come closer to the AP and try again.
wirelessly with
the camera.
- If the wireless network is unstable, you can still make connection
via the cable network.
-C
heck if the entered serial number matches with the label on the
bottom of the camera.
- Please re-enter the valid private key and try again.
- If the problem persists, reset the camera to the factory default and
start all over again.
(To reset the camera to the factory default, press and hold the
Privacy button on the side of the camera. The camera will reboot
when the factory reset is completed.)
Action
Problem
The video from
the camera is
temporarily lost.
No sound is
output from the
video.
I forgot my
Camera
password.
Action
he video from the camera will be affected by the illumination of
- T
the installation site of the camera. This is why the video from the
camera looks lost if the camera is installed in a low illumination
environment.
he video from the camera can be delayed according to a
- T
network delay. Please check if the camera is installed in a place of
proper wireless Internet communications.
lick the Voice icon in the video playback page, or check if the
- C
voice is turned On in your smart phone app.
epending on the policy of the Internet service provider, the
- D
sound output may not be supported. (in either 3G UDP or Relay
mode)
- You must create a new Camera password.
ress and hold the Privacy button in the rear of the product for at
- P
least 5 seconds to reset to the factory default.
- After the factory reset, access the camera and set the Private key again.
I want to change
my password
and/or email
address.
> icon and move to the “Account”
- After logging in, click <
page, select an item (password and/or email address) and make
changes as necessary.
Camera will be
connected in a
relay mode.
- Check the UPnP setting of the router.
34 · English
- Maintain the network upload speed at 500Kbps or higher.
Samsung Techwin cares for the environment at all product manufacturing stages,
and is taking measures to provide customers with more environmentally friendly
products.
The Eco mark represents Samsung Techwin’s devotion to creating environmentally
friendly products, and indicates that the product satisfies the EU RoHS Directive.
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in the European Union and other European countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with
other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items
from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for
environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract.
This product and its electronic accessories should not be mixed with other commercial wastes for disposal.
SALES NETWORK
• S AMSUNG TECHWIN CO., LTD.
Samsungtechwin R&D Center, 701, Sampyeong-dong, Bundang-gu, Seongnam-si, Gyeonggi-do, Korea, 463-400
TEL: +82-70-7147-8740~60, FAX: +82-31-8018-3745
• SAMSUNG TECHWIN AMERICA Inc.
100 Challenger Rd. Suite 700 Ridgefield Park, NJ 07660
Toll Free : 1-877-349-3149
www.samsungsv.com
• SAMSUNG TECHWIN EUROPE LTD.
Samsung House, 1000 Hillswood Drive, Hillswood Business Park
Chertsey, Surrey, UNITED KINGDOM KT16 OPS
TEL : +44-1932-45-5300 FAX : +44-1932-45-5325