Table of Contents
GETTING STARTED. . . . . . . . . . . . .
Before You Begin . . . . . . . . . . . . . .
Parts Checklist . . . . . . . . . . . . . .
Installation . . . . . . . . . . . . . . . . . .
Choose Location . . . . . . . . . . . . .
Install Handset Battery . . . . . . . . . .
Table/Desk Installation . . . . . . . . . .
Wall Mounting . . . . . . . . . . . . . .
Charge the Handset Battery . . . . . . .
Set Language . . . . . . . . . . . . . .
Check for Dial Tone . . . . . . . . . . .
Set the Dial Mode . . . . . . . . . . . .
Set Handset Date and Time . . . . . . .
Handset Ringer Style/Battery Save . . .
If you subscribe to DSL service . . . . .
BASIC OPERATION . . . . . . . . . . . . .
Telephone Operation. . . . . . . . . . . . .
Handset Operation . . . . . . . . . . . .
Base Operation . . . . . . . . . . . . .
Temporary Tone Dialing . . . . . . . . .
Operating Range . . . . . . . . . . . . .
Display Screen Messages . . . . . . . .
Speed Dialing . . . . . . . . . . . . . . . .
Store a Number/Name in Speed Dial . .
Edit a Number/Name in Speed Dial . . .
Delete a Number/Name in Speed Dial . .
Dial a Speed Dial Number . . . . . . . .
Reassign Locations in Speed Dial . . . .
Telephone Directory . . . . . . . . . . . . .
Store a Number/Name in the Directory .
Edit a Number/Name in the Directory . .
Delete a Number/Name in the Directory .
Dial a Number from the Directory . . . .
Move a Number/Name to the Memory . .
Caller ID Operation. . . . . . . . . . . . . .
About Call History (Caller ID) . . . . . .
Review Call History . . . . . . . . . . .
Delete Records from Call History . . . .
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. 3
. 3
. 3
. 4
. 4
. 4
. 5
. 6
. 7
. 7
. 7
. 7
. 7
. 8
. 8
. 9
. 9
. 9
.10
.11
.11
.12
.13
.13
.15
.15
.15
.15
.16
.16
.17
.17
.18
.18
.19
.20
.20
.20
Dial a Displayed Number. . . . . . . . . . .
Store a Call History Record in the Directory .
Answering System Operation At The Base . . .
Audible Indicators . . . . . . . . . . . . . .
Setting the Clock . . . . . . . . . . . . . . .
About Announcements . . . . . . . . . . . .
Record Your Announcement . . . . . . . . .
To review your announcement at any time: .
To delete your announcement:. . . . . . . .
Setting Up Your Answering System . . . . .
Feature Summary . . . . . . . . . . . . . .
Listen to & Delete Messages. . . . . . . . .
Call Screening/Intercept . . . . . . . . . . .
Record a Memo . . . . . . . . . . . . . . .
Message Window Display . . . . . . . . . .
Answering System–Remote Access Commands
Remote access . . . . . . . . . . . . . . .
Remote access Commands . . . . . . . . .
Batteries . . . . . . . . . . . . . . . . . . . . .
Battery Care and Maintenance. . . . . . . .
Replacing the Handset Battery. . . . . . . .
ADDITIONAL INFORMATION . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . . .
If you subscribe to DSL service . . . . . . . . .
Maintenance . . . . . . . . . . . . . . . . . . .
Warranty Statement . . . . . . . . . . . . . . .
Important Safety Instructions. . . . . . . . . . .
FCC, ACTA and IC Regulations . . . . . . . . .
The RBRC Seal . . . . . . . . . . . . . . . . .
Technical Specifications . . . . . . . . . . . . .
INDEX . . . . . . . . . . . . . . . . . . . . . .
www.vtechphones.com
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.21
.21
.22
.22
.22
.22
.24
.24
.24
.24
.25
.26
.28
.28
.29
.30
.30
.30
.32
.32
.32
.33
.33
.39
.40
.40
.42
.43
.44
.45
.46
TABLE OF CONTENTS 1
NEED HELP?
This book has all the feature operation and troubleshooting you need to install
and operate your new VTech phone. Please take the time to review thoroughly
to ensure proper installation and the benefit of this VTech innovative and feature
rich product. You can also visit our website at www.vtechphones.com for support,
shopping, and everything new at VTech.
In Canada, please visit www.vtechcanada.com
VTech toll free 1-800-595-9511
In Canada dial 1-800-267-7377
Parts Checklist
1. Base Unit
• Important!
Before using this
telephone, you
must read the
important safety
instructions on
page 42.
2. Handset
3. AC Power Adaptor
4. Telephone Line Cord
5. Battery
6. User’s Manual
To purchase replacement
batteries, visit us on the web at
www.vtechphones.com or call
VTech Communications, Inc. at
1-800-595-9511.
In Canada, call VTech
Telecommunications
Canada Ltd. at
1-800-267-7377.
BASE UNIT
HANDSET
TELEPHONE
LINE CORD
BATTERY
AC POWER ADAPTOR
www.vtechphones.com
USER’S MANUAL
GETTING STARTED
3
Getting Started
Before You Begin
Installation
• Use only the provided
VTech battery, or
equivalent.
4
Choose Location
Install Handset Battery
For maximum performance of your
cordless telephone system:
a) Remove battery compartment cover by
pressing on the indentation and sliding
downwards.
b) Align the two holes in the plug with
the socket pins, then snap the plug
into place.
1. Choose a central location for your
Base Unit.
2. I n s t a l l yo u r b a s e u n i t a n d
extension handsets away from
electronic equipment, such as
personal computers, television
sets and microwave ovens.
3. In locations where there are
multiple cordless telephones,
separate base units as much as
possible.
4. Install your telephone equipment
away from heat sources and
sunlight.
5. Avoid excessive moisture, dust
or extreme cold.
GETTING STARTED
www.vtechphones.com
c) Place the battery in the compartment with
the wires in the lower right corner. Angle
the top of the battery under the top claws
first, then snap the bottom of the pack in.
Place the wires under the guide, located
below the battery.
d) Replace cover by sliding it up into
place.
e) Place the handset in its base when
not in use to ensure maximum daily
performance.
Table/Desk Installation
Connect the power cord. After
charging the battery for at least
16 hours, connect the telephone
line cord.
Standard
electrical outlet
www.vtechphones.com
Modular
telephone jack
• Install the base unit
away from electronic
equipment such as
personal computers,
television sets or
microwave ovens.
Avoid excessive
heat, cold, dust or
moisture.
GETTING STARTED
5
Getting Started
Installation
Installation
Wall Mounting
Your phone base unit is designed to mount on a standard telephone wall plate. Wall mounting
is optional.
1. Run the power and telephone cords through the slot, then connect them to the jacks located
on the underside of the base.
2. Plug the AC adapter into an electrical outlet. If the battery has not been previously charged,
place the handset in the base, and allow it to charge for at least 16 hours (or overnight). Connect
the telephone line cord to the wall jack.
3. Mount the base on the wall. Position the base unit so the mounting studs will fit into the
holes on the wall mount bracket. Slide the base unit down on the mounting studs until
it locks into place.
6
GETTING STARTED
www.vtechphones.com
Charge the Handset Battery
Place the handset in the base. CHARGING... will display. Be sure to charge the battery for at least 16
hours before using your phone.
Set Language Mode
• Press PROG, then press or until LANGUAGE is displayed. Press SELECT.
• The current setting blinks. Press or until the screen displays the correct language (English or
Spanish).
• Press SELECT to save your selection.
Check for Dial Tone
After the batteries are charged, pick up the handset and press TALK; you should hear a dial tone. If you
do not, try this phone in another phone jack.
Set the Dial Mode
• If the phone will
not be used for a
long period of time,
remove the battery
to prevent possible
leakage.
• If you have any
trouble installing
your phone,
please refer to the
Troubleshooting
section near the
end of this manual.
If you have touch tone service, the phone is ready to use as soon as the battery is charged. If you have
pulse (rotary) service, you’ll need to change the dial mode.
• Press PROG.
• Press or until the screen displays DIAL MODE: and the current setting.
• Press SELECT. The current setting blinks.
• Press or to select TONE or PULSE.
• Press SELECT to save.
Set Handset Date and Time
If you subscribe to caller ID service, the date and time will be set automatically with the first incoming
call. If you do not have caller ID service, you can set the date and time manually:
• Press PROG, then press or until DATE/TIME is displayed. Press SELECT.
• The month is flashing. Press or until the screen displays the correct month.
Press SELECT.
www.vtechphones.com
GETTING STARTED
7
Getting Started
Installation
Installation
• In the event of a
power outage, or if
your phone’s power
cord is unplugged,
the time setting will
be lost.
• The day is flashing. Press or until the screen displays the correct day. Press SELECT.
• The hour is flashing. Press or until the screen displays the correct hour. Press SELECT.
• The minute is flashing. Press or until the screen displays the correct minute. Press SELECT.
• AM or PM is flashing. Press or to choose between AM or PM. Press SELECT
Handset Ringer Style/Battery Save
You can select from four different handset ringer styles, or turn the ringer off and extend the
battery life.
• With the handset in idle (off) mode, press PROG.
• Press or until the screen displays RINGER: and the current setting.
• Press SELECT. The current setting blinks, and you will hear a sample of the ring.
• Press or to select RINGER: 1, 2, 3, 4 or OFF. You will hear a sample of each ring tone.
• Press SELECT.
If you subscribe to DSL service:
If you hear noise during conversations and/or your
caller ID features aren’t functioning properly, install
a noise filter to the telephone line between the base
unit and the telephone line jack. Contact your DSL
provider to obtain a noise filter.
To single telephone
jack (RJ11C)
Telephone line cord
Noise filter
(For xDSL users)
8
GETTING STARTED
www.vtechphones.com
Telephone Operation
Handset Operation
www.vtechphones.com
6
7
8
10
Basic Operation
1. Make a Call
Press before or after dialing number to place a call.
2. Flash/Call Waiting
Press to begin a call, then dial a number. During a call,
press to receive an incoming call, if call waiting is activated.
3. Chan
1,2
While on a call, press CHAN to switch to a clearer channel.
4. Delete
Press to delete one or all calls in the call log. See page 20 for
complete instructions.
5
5. Answer a Call (any key)
Press any key (except OFF) to answer a call.
6. Handset Volume
Adjust the volume while on a call. A double beep will sound
when you reach the maximum or minimum setting.
CID and DIR keys
• When phone is not in use, press /CID to display caller ID
3,4
information.
• When phone is not in use, press /DIR to display directory
entries.
7. Select
Press to confirm the highlighted option while in programming mode.
8. Off
During a call, press to hang up. While in programming mode, press to cancel an operation, back up,
or exit.
9. Redial/Pause
Press to view redial memory. While entering numbers, press and hold to insert a dialing pause.
10. PROG
Press to enter programming mode.
9
BASIC OPERATION
9
Telephone Operation
Base Operation
1. Locate Handset
2. Answer on/off
13
3. Delete
4. Microphone
5. Repeat
6. Play/Stop
7. Skip
8. Menu
9. Rec/Memo
10. Time/Set
1
12
2
11
10
9
11. Change
12. Base Volume
13. Message Window Display
3
10
BASIC OPERATION
www.vtechphones.com
4
5 6
7 8
Telephone Operation
Temporary Tone Dialing
If you have pulse (rotary) service, you can change from pulse dialing to touch tone dialing during a
call by pressing * TONE.
1. Dial the number.
2. Press * TONE. Buttons pressed after this send touch tone signals.
3. After you hang up, the phone automatically returns to pulse service.
Operating Range
If you receive a call while you are out of range, the handset might not ring or if it does ring, the call might
not connect when you press TALK. Move closer to the base, then press TALK to answer the call.
If you move out of range during a phone conversation, you might hear noise or interference. To improve
reception, move closer to the base.
• For clearer
reception while on
a call, press the
CHAN button until
any interference is
eliminated.
If you move out of range without pressing OFF, your phone will be left off the hook. To hang up properly,
walk back into range, periodically pressing OFF.
www.vtechphones.com
BASIC OPERATION
11
Basic Operation
This cordless telephone operates within the maximum power allowed by the Federal
Communications Commission (FCC). Even so, this handset and base can communicate over only a
certain distance — which can vary with the locations of the base and handset, the weather, and the
construction of your home or office.
• Temporary tone
dial mode is useful
if you need to send
touch tone signals
for access to
telephone banking
or long distance
services.
Telephone Operation
Display Screen Messages
12
Screen Displays:
When:
** RINGING **
There is a call coming in.
CONNECTING...
The handset is waiting for dial tone.
PHONE ON
The handset is in use.
CHARGING
The handset is in the base and the battery
is charging.
** PAGING **
The base is paging the handset.
BATTERY LOW
The battery needs to be recharged.
SCANNING...
The handset is changing to another of the
30 channels available.
CAN’T CONNECT
Displays and a sad tone sounds when the
base power is off and TALK is pressed.
RINGER OFF
The handset ringer is turned off.
BASIC OPERATION
www.vtechphones.com
Speed Dialing
You can store telephone numbers you call frequently in two different ways, as speed dial numbers,
or in the directory. Each number can have up to 24 digits. You will program names to go with the
numbers, each can have up to 15 characters.
Up to ten numbers and names can be stored, total. You can store as many as nine numbers with
names into speed dial memory locations you assign (1 through 9). You can also store numbers with
names alphabetically in the directory. See Telephone Directory for instructions.
Store a Number/Name in Speed Dial
www.vtechphones.com
• Press OFF at any
time to exit memory
mode.
BASIC OPERATION
13
Basic Operation
Press PROG on the handset.
Press or until the screen displays SPEED DIAL.
Press SELECT The screen displays ENTER 1-9.
Press the key (1 through 9) for the memory location where you want to store this entry. The
screen displays ENTER NAME.
5. Using the chart on the next page, enter up to 15 characters for the name you’re storing with
the number. Use to backspace and make corrections; use to advance and add a space.
6. When you finish entering the name, press SELECT. The screen displays ENTER
NUMBER.
7. Enter the telephone number using the number keys. Use to backspace and make corrections.
After at least one digit has been entered, press REDIAL/PAUSE to store pauses in the dialing
sequence, if necessary. Press REDIAL/PAUSE to display the last number dialed.
8. Press SELECT to store your entry. The screen displays DISTINCT RING? and the
current setting.
9. Press or to change the setting. Choose Y (for yes) if you wish the phone to alert you to
calls from this number by changing to a distinctive ringing pattern after the first ring. Choose
N for a normal ringing pattern.
10. Press SELECT to confirm your selection. If you chose Y, a D will be displayed with the
directory entry.
1.
2.
3.
4.
• The entries you
stored in speed
dial memory will
be marked with
01 through 09
in the telephone
directory.
Speed Dialing
• When directory
memory is full the
screen displays
MEMORY FULL,
an error tone
sounds, and you
cannot store a
new number
until you delete a
record in speed
dial memory or
the directory.
• If the speed
dial location is
not empty, your
new entry will be
stored in place of
the old and the
first entry will be
deleted. Take
caution to not
save over entries
you do not wish
to delete from
memory.
14
Press
1
2
3
4
5
6
7
8
9
0
*
#
BASIC OPERATION
Once
Twice
3 Times 4 Times 5 Times 6 Times
1
A
B
C
2
D
E
F
3
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H
I
4
J
K
L
5
M
N
O
6
P
Q
R
S
T
U
V
8
W
X
Y
Z
9
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,
-
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7
0
*
&
www.vtechphones.com
#
Speed Dialing
Edit a Number/Name in Speed Dial
Basic Operation
1. Press and hold the memory location key (1 through 9) of the
SPEED EDIT ERASE
entry you wish to edit.
8005959511
2. When the screen displays the entry you want to edit, press SELECT.
01
Then press or until EDIT flashes.
3. Press SELECT. The screen displays the name and number. The
cursor appears at the end of the name.
4. Use , and the dial pad keys to edit the name. Press SELECT to move on to edit the number. Use
to backspace and make corrections. Press SELECT to move to edit the distinctive ring setting.
5. Press or to change the setting. Press SELECT to save.
Delete a Number/Name in Speed Dial
1. Press and hold the memory location key (1 through 9) of the entry you wish to delete.
2. When the screen displays the entry you want to delete, press
SELECT. Then press or until ERASE flashes.
SPEED EDIT ERASE
8005959511
3. Press SELECT, the screen displays:
01
4. Press
or until YES flashes.
5. Press SELECT. You’ll hear a confirmation beep.
Dial a Speed Dial Number
• Press and hold the memory location key (1 through 9) of the entry you wish to dial.
• Press TALK to dial the displayed memory number.
Reassign Locations in Speed Dial
1. Press and hold the memory location key (1 through 9) of the entry you wish to reassign.
2. When the screen displays the entry you want to reassign, press
SPEED EDIT ERASE
SELECT. Then press
until SPEED flashes.
8005959511
3. Press SELECT. The screen displays ENTER 1-9.
01
4. Press the keys (1 through 9) to reassign this entry into another
memory location.
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BASIC OPERATION
15
Telephone Directory
Your phone can store 10 (including the nine speed dial entries) numbers with names (up to 15 characters
for the name and 24 digits for the number) in each handset.
• Press REDIAL/
PAUSE to display
the last number
dialed from this
phone to store it in
speed dial memory.
16
When memory is full the screen displays MEMORY FULL, an error tone sounds, and you will not be
able to store a new number until you delete a stored number.
Store a Number/Name in the Directory
1. Press PROG. The screen displays DIRECTORY.
2. Press SELECT. The screen displays ENTER NAME.
3. Using the chart on page 14, enter up to 15 characters for the name you’re storing with the number.
to backspace and make corrections; use or to advance and add a space.
Use
4. When you finish entering the name, press SELECT. The screen displays ENTER NUMBER.
5. Enter the telephone number. Use to backspace and make corrections.
Press REDIAL/PAUSE to store a pause in the dialing sequence.
-ORPress REDIAL/PAUSE if you wish to display and then store the last number dialed.
6. Press SELECT. The screen displays DISTINCT RING? and the current setting.
7. Press or to change the setting. Choose Y (for yes) if you wish the phone to alert you
to calls from this number by changing to a distinctive ringing pattern after the first ring.
Choose N for a normal ringing pattern.
8. Press SELECT to confirm your selection. If you chose Y, a D will be displayed with the directory
entry.
BASIC OPERATION
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Telephone Directory
Edit a Number/Name in the Directory
• Press OFF at
any time to exit
directory
Basic Operation
1. Press (DIR). The screen displays DIRECTORY.
2. Press or to scroll alphabetically through the entries stored in the directory.
-ORPress the dial pad key for the first letter of the entry you want to edit.
3. When the screen displays the entry you want to edit, press
SPEED EDIT ERASE
SELECT. Then press or until EDIT flashes.
8005959511
4. Press SELECT. The screen displays the name and number. The
cursor appears at the end of the name. Use , and the dial pad
keys to edit the name. Press SELECT to move on to edit the number. Use to back space and
make corrections.
5. Press SELECT to move on to edit the distinctive ring setting. Use the and to change the
setting.
6. Press SELECT to save the edited information.
Delete a Number/Name in the Directory
1. Press (DIR). The screen displays DIRECTORY.
2. Press or to scroll alphabetically through entries in the directory.
-ORPress the dial pad key for the first letter of the entry you want to
SPEED EDIT ERASE
delete.
8005959511
3. When the screen displays the entry you want to delete, press SELECT.
Then press or until ERASE flashes.
4. Press SELECT. The screen displays ERASE NO YES and the number.
The current choice flashes.
5. Press or until YES flashes.
6. Press SELECT. You’ll hear a confirmation beep.
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BASIC OPERATION
17
Telephone Directory
Dial a Number from the Directory
• Press OFF at any
time to exit directory.
1. Press
(DIR). The screen displays DIRECTORY.
2. Press
or
to scroll alphabetically through entries stored in directory.
-ORPress the dial pad key for the first letter of the entry you want to dial.
3. When the number you want to dial is displayed, press TALK.
Move a Number/Name to the Memory
1. Press
(DIR). The screen displays DIRECTORY.
2. Press
or
to scroll alphabetically through directory.
-ORPress the dial pad key for the first letter of the entry you want to
move.
SPEED EDIT ERASE
8005959511
3. When the screen displays the entry you want to move, press
SELECT. Then press or until SPEED flashes.
4. Press SELECT. The screen displays ENTER 1-9.
5. Press the key (1 through 9) to move this entry from the normal directory to the speed dial memory
and assign the memory location. You’ll hear a confirmation beep. A memory location number
(01 through 09) will be displayed with this entry.
18
BASIC OPERATION
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Caller ID Operation
Your phone has a caller ID (CID) with call waiting feature that works with service from your local phone
service provider. Caller ID with call waiting lets you see who’s calling before you answer the phone,
even when you’re on another call.
You may need to change your phone service to use this feature. Contact your service provider if:
• You have both caller ID and call waiting, but as separate services (you may need combined service)
• You have only caller ID service, or only caller waiting service.
• You don’t subscribe to any caller ID or call waiting services.
Basic Operation
You can use this product with regular caller ID service, and you can use this product’s other features
without subscribing to either caller ID or combined caller ID with call waiting service.
There are fees for caller ID services, and they may not be available in all areas.
This product can provide information only if both you and the caller are in areas offering caller ID
service, and if both telephone companies use compatible equipment.
Caller’s name
*
VTech
Long distance call
L
5/01
Date of call
800-595-9511
5:40 AM
PM
Time of call
NEW
OLD
Party has called
2 or more times
Caller’s telephone number
28
Position in call history
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BASIC OPERATION
19
Caller ID Operation
About Call History (Caller ID)
• If you answer a call
before the caller ID
information
appears on the
screen, it will not
be in the call
history.
Your phone can store up to 30 calls in its caller ID memory. The most recent call will have the highest
number. When the memory is full, the oldest call will be deleted to make room for new incoming call
information. For each call that comes in, the screen displays the following information between the
first and second rings:
• Your caller’s name (15 letters are sent by your telephone company).
• The caller’s area code and telephone number.
• The time and date of the call.
• The repeat tag (*) in the upper right corner, indicating the party has called more than once.
Review Call History
1. Press
2. Use
(CID) to view call history.
and
to scroll through records in call history.
Delete Records from Call History
Delete a Specific Call:
1. Locate the record you want to delete from call history.
2. Press DELETE. You’ll hear a confirmation beep.
Delete All Calls:
1. With the handset in idle (off) mode, press and hold DELETE. The screen displays ERASE ALL
NO YES. The current choice flashes.
2. Press until YES flashes.
3. Press SELECT. You’ll hear a confirmation beep.
20
BASIC OPERATION
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Caller ID Operation
Dial a Displayed Number
1. Locate the record in call history that you want to dial.
2. If you wish to change how the number is dialed, press #. The
screen displays alternate dialing sequences available for this call.
3. Press SELECT. Press or until DIAL flashes.
4. Press SELECT again. The number is automatically dialed.
-ORWhen the number is correctly displayed for dialing, press TALK.
5/01 5:40PMOLD28
• Press OFF at
any time to exit
call history.
DIAL PROGRAM
800-595-9511
5/01 5:40PM
Basic Operation
Store a Call History Record in the Directory
595-9511
28
OLD
1. Locate the record in the call history you want to store in the directory.
2. If you wish to change how the number is stored, press #. The screen
DIAL PROGRAM
displays alternate dialing sequences available for this call.
800-595-9511
3. Press SELECT, then press or until PROGRAM flashes.
5/01 5:40PM
OLD28
4. Press SELECT three times. The screen displays:
5. Press or to select Y or N for distinctive ringer.
6. Press SELECT. You’ll hear a confirmation beep. If you choose Y
DISTINCT RING? N
800-595-9511
in step 5 a D will be displayed with the directory entry.
Screen Displays:
When:
PRIVATE
The other party is blocking name and/or number
information.
UNKNOWN
Your phone company is unable to receive
information about this caller’s name and/or number.
* (after name)
This caller has called you more than once.
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BASIC OPERATION
21
Answering System Operation At The Base
Audible Indicators
• The time will be set
automatically with
incoming caller ID
data.
• To advance the
minutes or years
by increments of
10, press and hold
CHANGE.
Your phone system gives you voice prompts for feature operations and voice confirmations when you
press a button or complete an operation.
Setting the Clock
If you do not subscribe to caller ID service (fee required), or simply wish to set the clock manually:
1. Press TIME/SET. The system announces the clock setting, then announces: “To set day and
time, press TIME/SET.”
2. Press TIME/SET.
3. Press CHANGE until the system announces the correct day, then press TIME/SET.
4. Press CHANGE until the system announces the correct hour, then press TIME/SET.
5. Press CHANGE until the system announces the correct minute, then press TIME/SET.
6. Press CHANGE until the system announces the correct year, then press TIME/SET. The system
will announce the new setting.
About Announcements
• You can record two different announcements — one for normal answering and one for when you’ve
set the system to play the announcement only.
• Use normal answering when you want the system to record callers’ messages. Use Announce Only
when you want to give information to callers without accepting messages.
• If you choose not to record an announcement, the system answers with a pre-recorded
announcement.
22
BASIC OPERATION
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Answering System Operation At The Base
• The normal answering pre-recorded announcement says: “Hello. I’m unable to answer your call
right now. Please leave your name, number and a message after the tone.” The announce only
pre-recorded announcement says: “Hello, I’m unable to answer your call right now. Please call
again. Thank you.”
• By setting announce only to on or off, you decide which announcement your callers will hear when
the system answers a call (the system comes set for normal answering, with announce only turned
off). See Set Announce Only, located in the Feature Summary chart later in this section, to change
your announcement selection.
Basic Operation
Turn answering
system on or off
Enter answering system
feature setup and choose
a feature to set
Select a feature setting
Review/change clock
setting; confirm feature
settings
Record outgoing
announcements,
and memos.
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BASIC OPERATION
23
Answering System Operation At The Base
Record Your Announcement
• Announcements
less than three
seconds will not
be saved.
1. Press PROG until you hear “Record outgoing message.”
2. Press REC/MEMO. After you hear “Now recording” followed by a beep, speak toward the
base to record an announcement up to 90 seconds long.
3. Press PLAY/STOP. The system plays back your recorded message.
To review your announcement at any time:
1. Press PROG until you hear “Record outgoing message.”
2. Press PLAY/STOP. The system plays the current announcement.
To delete your announcement:
Press DELETE during announcement playback. The system will use the pre-recorded announcement
until you record a new one.
Setting Up Your Answering System
You can set up one feature at a time, or you can set up a feature and then move on to set up the other
features in sequence.
1. Press PROG until the system announces the feature you want to set. Refer to the Feature
Summary on the following page for a description of the features and your choices.
2. Press CHANGE until the system announces the desired setting.
3. Press TIME/SET to confirm your selection.
4. Press PROG to move on to the next feature, or press PLAY/STOP button to exit feature
setup.
24
BASIC OPERATION
www.vtechphones.com
Answering System Operation At The Base
Feature Summary
Description/Directions
“Set security code”
19*
Use CHANGE to choose the remote access
code you will use to access features and
functions of the answering system from a touch
tone phone. You can select any 2-digit code,
from 10 to 99.
“Set audible message alert”
Off *
On
When message alert is turned on, the base
beeps once every 10 seconds when new
messages have been received.
“Set announce only”
Off*
On
When you turn announce only ON, callers hear
your announcement, but cannot leave
a message.
“Set base ringer”
On*
Turn the base ringer on or off.
• To advance the
remote access
code by 10, press
and hold SELECT.
• Feature summary
options listed with
an * are your phones
default setting.
Off
“Set number of rings”
2
4*
6
Toll Saver
Choose how many times the phone will ring
before the system answers a call.
With toll saver active, the system answers after
two rings when you have new messages and
after four when you have no new messages.
www.vtechphones.com
BASIC OPERATION
25
Basic Operation
System Announces:
Answering System Operation At The Base
Listen to & Delete Messages
If the system
has less than 30
seconds of record
time left, the
answering system
turns off. The
system will answer
after 10 rings and
announce “Memory
full, please enter
your security
code” and wait for
the caller to enter
the remote access
code.
26
The system automatically saves your messages until you delete them, and can store approximately 15
minutes of messages, memos, and announcements (up to a maximum of 99 messages). A message
or memo can be up to four minutes long.
The message window will flash to alert you to new, unplayed messages. If all messages have been
reviewed, the number displayed in the window will glow steadily. If the system contains both old and
new messages, it will play only the new messages first. After all new messages are played, press the
PLAY/STOP to hear all messages.
Before playing a message, the system announces the day and time it was received. While the message
plays, the message window displays the number of the message. After playing the last message in
a mailbox, the system announces “End of messages.” If the system has less than five minutes of
recording time left, it announces remaining time.
BASIC OPERATION
www.vtechphones.com
Answering System Operation At The Base
• You cannot delete
a message until
it’s been reviewed:
deleted messages
cannot be recovered.
Message Window
Adjust Playback Volume
Basic Operation
Delete Messages
System beeps three times
at highest or lowest setting.
• To delete a message,
press DELETE while the
message is playing.
• Press and hold DELETE
button to delete all
old messages in that
mailbox.
Press to skip to the next
message; hold to speed
up playback.
• You cannot delete a
message until it’s been
reviewed; deleted
messages cannot be
recovered.
Play Messages
Press to play messages.
Press again to stop
playback.
Press to repeat a message;
hold to slow down playback.
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BASIC OPERATION
27
Answering System Operation At The Base
Call Screening/Intercept
1. Make sure the answering system is on, and set the message playback volume control above
level 1 so you can hear the caller’s message.
2. If you decide to take the call, press TALK on the handset.
3. If you pick up an extension phone during the announcement and the announcement does not
stop right away, press and release the telephone switchhook.
Record a Memo
You can record a memo up to four minutes long, which is stored as an incoming message.
1. Press and release REC/MEMO.
2. The system announces “Now recording”. After the beep, speak toward the microphone. The
message window displays the length of your memo up to 99 seconds, if you record a memo
longer than 99 seconds, 99 continues to flash until you finish.
3. To stop recording, press the PLAY/STOP.
28
BASIC OPERATION
www.vtechphones.com
Answering System Operation At The Base
Message Window Display
When:
0
No messages in the mailbox.
1–99
Total number of messages in the mailboxes, or
message number during message playback.
0-99 <-->F
Memory is full, or total number of messages is 99.
1 to 99 (counting)
Duration of announcement or memo in seconds.
(Maximum length of announcement is 90 seconds)
99 (flashing)
Length of recording is more than 99 seconds.
1–8 (on steady for one second)
Indicates volume level selected when VOL- or VOL+
is pressed.
10–99
Current remote access code while setting.
A
Announce only mode.
CL <--> (normal display)
Clock needs to be set.
– (steady)
System is answering a call or is in remote operation.
– (flashing)
System is in programming mode or initializing.
www.vtechphones.com
Basic Operation
Window Display:
BASIC OPERATION
29
Answering System–Remote Access Commands
Remote Access
You can access many features of this system remotely from a touch tone phone.
1. Dial your telephone number.
2. When the system answers, enter your remote access code (preset to 19). The system
beeps once and then announces the number of new messages.
3. Enter a remote command (see Remote Access Commands).
4. Press * 0 to exit remote operation.
The system has voice prompts to help you with remote operation. Press #1 to hear your options
while remotely connected to the answering system
Remote Access Commands
30
Function:
Command:
Play messages in a mailbox
Press #2. The system will play new messages.
If there are no new messages, the system plays old
messages.
Repeat a message
Press #4 while message is playing; press #4#4 to back up
previous message.
Skip a message
Press #6 while message is playing; each press advances to the
next message.
Stop
Press #5.
BASIC OPERATION
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Answering System–Remote Access Commands
Command:
Save messages
Hang up.
Delete a message
Press #9 while message is playing.
Review announcement
Press #7; system plays announcement, then beeps.
Record announcement
Press *7; after beep, record announcement, press #5 to stop.
System plays back announcement.
Record memo
Press *8, then mailbox number where you want the memo
recorded; speak after beep; press #5 when finished.
End remote access call
Press *0.
Turn system off
Press #0; the system announces, “Answering machine off.”
Press #0 again to turn the system back on.
Turn system on
When system is off, it answers after 10 rings and announces,
“Please enter your security code.” Enter your remote
access code.
www.vtechphones.com
• If no key is pressed
within 10 seconds
of entering remote
access, your remote
access options will
be announced. After
the announcement
if no key is pressed
within 20 seconds,
the remote access
call will automatically
end.
BASIC OPERATION
31
Basic Operation
Function:
Batteries
Battery Care and Maintenance
• If you repeatedly
get a low battery
indicator, even after
charging overnight,
the battery should
be replaced.
• To reduce the risk
of fire or injury to
persons or damage
to the telephone,
charge the battery
provided with or
identified for use
with this product
only in accordance
with the instructions
and limitations
specified in the
user`s manual.
• Battery power is
consumed whenever
the handset is off
the base unit, even
with the handset is
not in use.
• Once the battery
is fully charged,
you do not have to
charge it again until
BATTERY LOW
is displayed or
flashes. This
will maximize the
battery life.
32
After your battery is fully charged, you can expect the following performance:
Operation
Operating time
While in use (talking)
up to 4 hours
While not in use (standby*)
up to 4 days
* Handset is off the base unit or charger but not in use.
• The battery needs charging when:
— A new battery is installed in the handset.
— The phone beeps twice every five seconds.
— The screen displays BATTERY LOW and the low battery icon.
• Place the handset in the base. The battery is typically fully charged
at least 16 hours.
• You can keep the battery fully charged by returning the handset to
the base after each use.
Replacing the Handset Battery
1. Remove the battery compartment cover on the handset by pressing
on the indentation and sliding the cover downward.
2. Lift out the old battery and disconnect.
3. Align the two holes in the new battery’s plug with the socket pins,
and snap the plug into place. Snap the battery in the compartment,
as described in Installation, on page 4.
4. Replace the cover by sliding it up into place.
5. The new battery must be charged before using the phone. Place
the handset in the base and allow it to charge for at least 16 hours
the first charge. The telephone might operate before that, but for
best performance, let the battery charge fully.
BASIC OPERATION
www.vtechphones.com
Troubleshooting
If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after
trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommunications Canada
Ltd. at 1-800-267-7377.
Suggestion
My phone doesn’t work
at all.
• Make sure the power cord is plugged in.
• Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall
jack.
• Charge the battery in the handset for at least 16 hours. For optimum daily performance, return
the handset to its base when not in use.
• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow
up to one minute for the handset and base to reset.
• You may need to purchase a new battery, please refer to the Batteries section of this
user’s manual.
I cannot get a dial
tone.
• First try all the suggestions above.
• Move the handset closer to the base. You might have moved out of range.
• Your line cord might be malfunctioning. Try installing a new line cord.
• If the previous suggestions don’t work, disconnect the base unit from the telephone jack and
connect a different phone. If there is no dial tone on that phone either, the problem is in your
wiring or local service. Contact your local telephone company.
www.vtechphones.com
ADDITIONAL INFO
33
Additional Information
Problem
Troubleshooting
Problem
Suggestion
I cannot dial out.
• Make sure you have a dial tone before dialing. The handset may take a second or two to find the
base and produce a dial tone. This is normal. Wait an extra second before dialing.
• Make sure your phone is set to the correct dial mode for the type of service that you have (pulse
or touchtone). Refer to the Installation section of this user’s manual to set the dial mode.
• If the other phones in your home are having the issue, the problem is in your wiring or local
service. Contact your local telephone company (charges may apply.)
• Eliminate any background noise. Noise from a television, radio or other appliance may cause the
phone to not dial out properly. If you cannot eliminate the background noise, first try muting the
handset before dialing, or dialing from another room in your home with less background noise.
M y h a n d s e t b e e p s • Make sure the power cord is securely plugged into the base. Plug the unit into a different, working
outlet not controlled by a wall switch.
four times and isn’t
performing normally.
• Move the handset closer to the base. You might have moved out of range.
• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow
up to one minute for the handset and base to reset.
• Other electronic products can cause interference with your cordless phone. Try installing your
phone as far away from these types of electronic devices as possible: wireless routers, radios, radio
towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers,
kitchen appliances and other cordless phones.
34
ADDITIONAL INFO
www.vtechphones.com
Troubleshooting
Problem
Suggestion
CAN’T CONNECT
displays on my
handset.
• Move the handset closer to the base. You might have moved out of range.
• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow
up to one minute for the handset and base to reset.
• Other electronic products can cause interference with your cordless phone. Try installing your
phone as far away from these types of electronic devices as possible: wireless routers, radios, radio
towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers,
kitchen appliances and other cordless phones.
• You are trying to use both system handsets at the same time. Be sure to only use one system
handset at a time.
The batteries will not
hold a charge.
• Make sure the battery is plugged into the handset.
• Be sure to use the AC power adaptor provided with your phone.
• Charge the battery in the handset for at least 16 hours. For optimum daily performance, return
the handset to its base when not in use.
• You may need to purchase a new battery, please refer to the Batteries section of this user’s
manual.
• Your phone might be malfunctioning. Please refer to the Warranty section of this user’s manual
for further instruction.
ADDITIONAL INFO
35
Additional Information
www.vtechphones.com
Troubleshooting
Problem
Suggestion
I get noise, static, or
weak signal even when
I’m near the base.
• Press the CHAN button while on a call until the interference has been eliminated.
• Other electronic products can cause interference with your cordless phone. Try installing your
phone as far away from these types of electronic devices as possible: wireless routers, radios,
radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers,
kitchen appliances and other cordless phones.
• Microwaves operate on the same frequency as your phone. It is normal to experience static on
your phone while the microwave is running. Do not install this phone in the same outlet or near
the microwave.
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge
protector) into a different location. If this solves the problem, re-locate your phone or modem
farther apart from one another, or use a different surge protector.
• Relocate your phone to a higher location. The phone will likely get better reception not installed
in a low area.
• If the other phones in your home are having the issue, the problem is in your wiring or local service.
Contact your local telephone company (charges may apply.)
I hear noise in the
handset, and none of
the keys or buttons
work.
• Make sure the power cord is plugged in.
36
ADDITIONAL INFO
www.vtechphones.com
Troubleshooting
Problem
Suggestion
• Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you
still hear other calls, the problem is probably in your wiring or local service. Call your local
telephone company.
My handset does not
ring when I receive a
call.
• Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this user’s
manual.
• Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack.
Make sure the power cord is plugged in.
• You may be too far from the base unit.
• Charge the battery in the handset for at least 16 hours. For optimum daily performance, return
the handset to its base when not in use.
• You may have too many extension phones on your telephone line to allow all of them to ring. Try
unplugging some of the other phones.
• The layout of your home or office might be limiting the operating range. Try moving the base to
another location, preferably on an upper floor.
• If the other phones in your home are having the issue, the problem is in your wiring or local service.
Contact your local telephone company (charges may apply.)
• Test a working phone at the phone jack. If another phone has the same problem, the problem is
the phone jack. Contact your local telephone company (charges may apply.)
• Other electronic products can cause interference with your cordless phone. Try installing your
phone as far away from these types of electronic devices as possible: wireless routers, radios,
radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers,
kitchen appliances and other cordless phones
• Your line cord might be malfunctioning. Try installing a new line cord.
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ADDITIONAL INFO
37
Additional Information
I hear other calls while
using my phone
Troubleshooting
Problem
Suggestion
My calls fade or cut in
and out while I’m using
my handset.
• Press the CHAN button while on a call until the interference has been eliminated.
• Other electronic products can cause interference with your cordless phone. Try installing your
phone as far away from these types of electronic devices as possible: wireless routers, radios,
radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers,
kitchen appliances and other cordless phones
• Microwaves operate on the same frequency as your phone. It is normal to experience static on
your phone while the microwave is running. Do not install this phone in the same outlet or near
the microwave.
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge
protector) into a different location. If this solves the problem, re-locate your phone or modem
farther apart from one another, or use a different surge protector.
• Relocate your phone to a higher location. The phone will get better reception not installed in a
low area.
• If the other phones in your home are having the issue, the problem is in your wiring or local service.
Contact your local telephone company (charges may apply.)
My caller ID isn’t
working.
• Caller ID is a subscription service. You must subscribe to this service for this feature to work on
your phone.
• Your caller must be calling from an area that supports caller ID.
• Both you and your caller’s telephone companies must use caller ID compatible equipment.
My answering
machine is not
recording messages.
• Make sure system is turned ON (the Answer ON/OFF LED is illuminated.).
• Make sure the announce only feature is set to OFF.
I cannot hear recorded
messages.
Using the base volume control, raise the volume to a comfortable listening level.
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ADDITIONAL INFO
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Troubleshooting
Problem
CL is flashing in the
base message display
window.
Common cure for
electronic equipment.
Suggestion
• You need to set the day and time. Refer to the section(s) on setting the clock in this
user’s manual.
If the unit does not seem to be responding normally, then try putting the handset in its base. If it
does not seem to respond, do the following (in the order listed):
1. Disconnect the power to the base.
2. Disconnect the handset battery, and spare battery, if applicable.
3. Wait a few minutes.
4. Connect power to the base.
5. Re-install the battery(ies).
6. Wait for the handset to re-establish its link with the base. To be safe, allow up to one minute
for this to take place.
If you subscribe to DSL service:
To single telephone
jack (RJ11C)
Telephone line cord
Noise filter
(For xDSL users)
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ADDITIONAL INFO
39
Additional Information
If you hear noise during conversations and/or your caller ID
features aren’t functioning properly, install a noise filter to the
telephone line between the base unit and the telephone line
jack. Contact your DSL provider to obtain a noise filter.
Maintenance
Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your base unit near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, use caution when using electric appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning
solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If your base unit should fall into water, DO NOT RETRIEVE IT UNTIL YOU
UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.
Warranty Statement
What does this limited warranty cover?
• The manufacturer of this VTech product, VTech Communications, warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the product and all accessories provided by
VTech in the sales package (“Product”) are free from material defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in
accordance with operation instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America.
What will VTech Communications do if the Product is not free from material defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?
• During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair this product,
we may use new or refurbished replacement parts. If we choose to replace this product, we may replace it with a new or refurbished product of the same or similar design. VTech will return
repaired or replacement products to you in working condition. VTech will retain defective parts, modules, or equipment. Repair or replacement of Product, at VTech’s option, is your exclusive
remedy. You should expect the repair or replacement to take approximately 30 days.
How long is the limited warranty period?
• The limited warranty period for the product extends for ONE (1) YEAR from the date of purchase if we repair or replace a Materially Defective Product under the terms of this limited warranty.
This limited warranty also applies to repaired or replacement Products for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time
remaining on the original one-year warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other
liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or
40
ADDITIONAL INFO
www.vtechphones.com
Warranty Statement
3.
Product to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or
4.
Product to the extent that the problem is caused by use with non-VTech electrical accessories; or
5.
Product whose warranty/quality stickers, Product serial numbers plates or electronic serial numbers have been removed, altered or rendered illegible; or
6.
Product purchased, used, serviced, or shipped for repair from outside the United States, or used for commercial or institutional purposes (including but not limited to Products used for
rental purposes ); or
7.
Product returned without valid proof of purchase (see 2 below); or
8.
Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.
How do you get warranty service?
• To obtain warranty service in the United States of America, call 1-800-595-9511 for instructions regarding where to return the Product. Before calling for service, please check the user’s
manual. A check of the Product controls and features may save you a service call.
• Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport
of Product (s) to the service location. VTech will return repaired or replaced product under this limited warranty to you, transportation, delivery or handling charges prepaid. VTech assumes
no risk for damage or loss of the Product in transit.
• If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the
cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty;
2. Include “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
Other Limitations
• This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other
warranties for this product. The warranty exclusively describes all of VTech’s responsibilities regarding the product. There are no other express warranties. No one is authorized to make
modifications to this limited warranty and you should not rely on any such modification.
State Law Rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
• In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the product, or other
associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this product. Some states do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitation or exclusion may not apply to you.
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ADDITIONAL INFO
41
Additional Information
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the product is fit for ordinary use) are limited to one year from
date of purchase. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Important Safety Instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:
1.
Read and understand all instructions.
2.
Follow all warnings and instructions marked on the product.
3.
Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
4.
Do not use this product near water (for example, near a bath tub, kitchen sink or swimming pool).
5.
Do not place this product on an unstable surface, such as a table, shelf or stand. The product may fall, causing serious damage.
6.
Slots and openings in the back or bottom of the base unit and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the
product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper
ventilation is not provided.
7.
This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power
company.
8.
Do not allow anything to rest on the power cord. Do not install this product where the cord may have anyone walking on it.
9.
Never push objects of any kind into this product through slots in the base or handset as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock.
10.
11.
12.
13.
14.
15.
42
Never spill liquid of any kind on the product.
To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the base or handset other than specified access
doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.
Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
Unplug this product from the wall outlet and refer servicing to an authorized service facility under the
following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled onto the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions, as improper adjustment of
other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.
E. If the product has been dropped and the base and/or handset has been damaged.
F. If the product exhibits a distinct change in performance.
Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
Only put the handset of your telephone next to your ear when it is in normal talk.
ADDITIONAL INFO
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FCC, ACTA and IC Regulations
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements
are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
* Reorient or relocate the receiving antenna.
* Increase the separation between the equipment and receiver.
* Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
* Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product.
This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The base unit shall be installed and used such that parts of the user’s
body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip.
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this
equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A
compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for
connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is
encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more
information, please contact your local telephone company.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its
authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.
If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before
interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform
you of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this
product. The telephone company is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:
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ADDITIONAL INFO
43
Additional Information
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable
your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
FCC, ACTA and IC Regulations
* Remain on the line and briefly explain the reason for the call before hanging up.
* Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
This equipment complies with regulations RSS210 and CS-03 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device
must accept any interference, including interference that may cause undesired operation of the device.
The term ‘’IC: ‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The
termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
The RBRC Seal
The RBRC Seal
The RBRC Seal on the nickel-cadmium battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end
of their useful lives, when taken out of service within the United States and Canada.
The RBRC program provides a convenient alternative to placing used nickel-cadmium batteries into the trash or municipal waste, which may be illegal in your area.
VTech’s participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers. Please call 1-8008-BATTERY™ for information on Ni-Cd battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and
conserving natural resources.
RBRC is a registered trademark of Rechargeable Battery Recycling Corporation.
44
ADDITIONAL INFO
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Technical Specifications
Enhanced 2.4GHz technology–your phone operates on a dual band transmission that combines the best of 2.4GHz and
900MHz technologies, providing enhanced performance over standard cordless telephones.
Crystal controlled
PLL synthesizer
Transmit Frequency
Base: 2410.2–2418.9 MHz
Handset: 912.75–917.10 MHz
Receive Frequency
Base: 912.75–917.10 MHz
Handset: 2410.2–2418.9 MHz
Channels
30
Nominal Effective Range
Maximum power allowed FCC and IC. Actual operating range may
vary according to environmental conditions at the time of use.
Size
Handset: 39mm X 54mm X 186mm
Base: 159mm X 107mm X 123mm
Weight
Handset: 116 grams
Base: 281 grams
Power Requirements
Handset: 300mAH Ni-Cd Battery
Base: 9V DC @ 300mA
Memory
Speed Dial: 9 Memory locations, 24 digits per location
Directory: 10 Memory locations, 24 digits per location
CID: 30 Memory locations
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ADDITIONAL INFO
45
Additional Information
Frequency Control
Index
A
About Announcements 22
About Call History (Caller ID) 20
Answering System Operation At The Base 22
Answering System–Remote Access Commands 30
Audible Indicators 22
B
Base Operation 10
Batteries 32
Battery Care and Maintenance 22
Before You Begin 3
C
Caller ID Operation 19
Charge the Handset Battery 7
Charge the Handset Battery 7
Check for Dial Tone 7
Choose Location 4
D
Delete a Number/Name in Speed Dial 15
Delete a Number/Name in the Directory 17
Delete Records from Call History 20
Dial a Displayed Number 21
Dial a Number from the Directory 18
Dial a Speed Dial Number 15
Display Screen Messages 12
46
E
Edit a Number/Name in Speed Dial 15
Edit a Number/Name in the Directory 17
F
FCC, ACTA and IC Regulations 43-44
Feature Summary 25
G
GETTING STARTED 3
H
Handset Operation 9
Handset Ringer Style/Battery Save 8
I
If you subscribe to DSL service 8,39
Important Safety Instructions 42
Install Handset Battery 4
Installation 4
L
Listen to & Delete Messages 26
M
Maintenance 40
Message Window Display 29
Move a Number/Name to the Memory 18
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INDEX
O
Operating Range 11
P
Parts Checklist 3
R
Reassign Locations in Speed Dial 15
Record a Memo 28
Record Your Announcement 24
Remote access Commands 30
Remote access 30
Replacing the Handset Battery 32
Review Call History 20
Telephone Operation 9
Temporary Tone Dialing 11
The RBRC Seal 44
To delete your announcement 24
To review your announcement at any time 24
Troubleshooting 33-39
W
Wall Mounting 6
Warranty Statement 40-41
S
Set Handset Date and Time 7
Set Language mode 7
Set the Dial Mode 7
Setting the Clock 22
Setting Up Your Answering System 24
Speed Dialing 13
Store a Call History Record in the Directory 21
Store a Number/Name in Speed Dial 13
Store a Number/Name in the Directory 16
T
Table/Desk Installation 5
Technical Specifications 45
Telephone Directory 16
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INDEX
47
VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Distributed in the U.S.A. by VTech Communications, Inc.; Beaverton, Oregon.
Distributed in Canada by VTech Communications Canada, Ltd.; Suite 200, 7671
Alderbridge Way, Richmond, B.C.
Copyright ©2005 for VTECH TELECOMMUNICATIONS LTD.
Printed in China.
91-000444-020-000
User’s Manual
www.vtechphones.com
Model: t2351