Epson Stylus Photo R2000 User`s guide

User's Guide
NPD4378-00 EN
Epson Stylus Photo R2000
User's Guide
Copyrights and Trademarks
Copyrights and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed
only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses
incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to
this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those
designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables
other than those designated as Epson Approved Products by Seiko Epson Corporation.
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EPSON , EPSON STYLUS , and Epson UltraChrome are registered trademarks, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson Corporation.
PRINT Image Matching
All rights reserved.
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Microsoft , Windows , and Windows Vista are registered trademarks of Microsoft Corporation.
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Apple , Macintosh , Mac OS , and ColorSync are registered trademarks of Apple Inc.
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Intel is a registered trademark of Intel Corporation.
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PowerPC is a registered trademark of International Business Machines Corporation.
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Adobe , Photoshop , Lightroom , and Adobe RGB are registered trademarks of Adobe Systems Incorporated.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any
and all rights in those marks.
Copyright © 2011 Seiko Epson Corporation. All rights reserved.
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Epson Stylus Photo R2000
User's Guide
Contents
Contents
The Printed Area for Cut Sheets. . . . . . . . . . . .
The Printed Area for Roll Paper. . . . . . . . . . . .
The Printed Area for CDs and DVDs. . . . . . . .
Canceling Printing. . . . . . . . . . . . . . . . . . . . . . .
Copyrights and Trademarks
Introduction
Important Safety Instructions. . . . . . . . . . . . . . . . . 5
When choosing a place for this product. . . . . . . . 5
When setting up this product. . . . . . . . . . . . . . . 5
When using this product. . . . . . . . . . . . . . . . . . . 6
Using the printer with a wireless connection. . . . 6
When handling the ink cartridges. . . . . . . . . . . . 6
Warning, Cautions, Notes and Tips. . . . . . . . . . . 6
Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Inside. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Back. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Control panel. . . . . . . . . . . . . . . . . . . . . . . . . . 10
Printer Features. . . . . . . . . . . . . . . . . . . . . . . . . . 11
Realizing High Resolution. . . . . . . . . . . . . . . . . 11
Superior Ease of Use. . . . . . . . . . . . . . . . . . . . . 11
Notes on Usage and Storage. . . . . . . . . . . . . . . . . . 13
Installation space. . . . . . . . . . . . . . . . . . . . . . . 13
Notes when using the printer. . . . . . . . . . . . . . . 13
Notes when not using the printer. . . . . . . . . . . . 13
Notes on handling ink cartridges. . . . . . . . . . . . 14
Notes on handling paper. . . . . . . . . . . . . . . . . . 14
Introducing the Supplied Software. . . . . . . . . . . . . 16
Contents of the Software Disc. . . . . . . . . . . . . . 16
Summary of the Printer Driver. . . . . . . . . . . . . 17
About Epson Easy Photo Print. . . . . . . . . . . . . . 18
About Epson Print CD. . . . . . . . . . . . . . . . . . . 18
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Using the Printer Driver(Windows)
Displaying the Settings Screen. . . . . . . . . . . . . .
From the Printer icon. . . . . . . . . . . . . . . . . .
Displaying Help. . . . . . . . . . . . . . . . . . . . . . . .
Click the Help Button to Display. . . . . . . . . .
Right-click on the item you want to check and
display. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Customizing the Printer Driver. . . . . . . . . . . . .
Saving various settings as your Select Settings
..................................
Saving media settings. . . . . . . . . . . . . . . . . .
Rearranging display items. . . . . . . . . . . . . . .
Summary of the Utility Tab. . . . . . . . . . . . . . . .
Uninstalling the printer driver. . . . . . . . . . . . . .
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Displaying the Settings Screen. . . . . . . . . . . . . . .
Displaying Help. . . . . . . . . . . . . . . . . . . . . . . . .
Using Epson Printer Utility 4. . . . . . . . . . . . . . . .
Starting Epson Printer Utility 4. . . . . . . . . . . .
Epson Printer Utility 4 Functions. . . . . . . . . . .
Uninstalling the printer driver. . . . . . . . . . . . . . .
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Using the Printer Driver(Mac OS X)
Printing Varieties
Basic Operations
Loading Cut Sheets. . . . . . . . . . . . . . . . . . . . . . .
Loading Paper into the Auto Sheet Feeder. . . .
Loading Fine Art Media. . . . . . . . . . . . . . . . .
Loading Thick Paper. . . . . . . . . . . . . . . . . . . .
Loading and Cutting Roll Paper. . . . . . . . . . . . . .
Loading Roll Paper. . . . . . . . . . . . . . . . . . . . .
Cutting Roll Paper. . . . . . . . . . . . . . . . . . . . .
Loading and Removing CDs and DVDs. . . . . . . .
Loading CDs and DVDs. . . . . . . . . . . . . . . . .
Removing CDs and DVDs. . . . . . . . . . . . . . . .
Basic Printing Methods(Windows). . . . . . . . . . .
Basic Printing Methods(Mac OS X). . . . . . . . . . .
Printable area. . . . . . . . . . . . . . . . . . . . . . . . . . .
Auto Correct Color and Print Photos
(PhotoEnhance). . . . . . . . . . . . . . . . . . . . . . . . .
Correct color and print. . . . . . . . . . . . . . . . . . . .
Borderless printing. . . . . . . . . . . . . . . . . . . . . . .
Types of Borderless Printing Methods. . . . . . .
Supported Media Sizes for Borderless Printing
...................................
Setting Procedures for Printing. . . . . . . . . . . .
Enlarged/Reduced Printing. . . . . . . . . . . . . . . . .
Fit to Page/Scale to fit paper size. . . . . . . . . . .
Fit to Roll Paper Width(Windows only). . . . . .
Custom Scale Setting. . . . . . . . . . . . . . . . . . . .
Multi-Page Printing. . . . . . . . . . . . . . . . . . . . . .
Manual Double-Sided Printing(Windows only)
.....................................
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Epson Stylus Photo R2000
User's Guide
Contents
Cautions when Performing Double-Sided
Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting Procedures for Printing. . . . . . . . . . . .
Poster Printing (Enlarge to cover several sheets
and print - Windows only). . . . . . . . . . . . . . . . .
Setting Procedures for Printing. . . . . . . . . . . .
Joining the output paper together. . . . . . . . . .
User-defined Paper Sizes/Custom Paper Sizes. . . .
Banner printing (on roll paper). . . . . . . . . . . . . .
Layout Manager(Windows only). . . . . . . . . . . . .
Setting Procedures for Printing. . . . . . . . . . . .
Saving and Calling Layout Manager Settings. . .
Printing Directly from a Digital Camera. . . . . . . .
Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Normal operation. . . . . . . . . . . . . . . . . . . . . .
Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . .
You cannot print (because the printer does not
work). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The printer sounds like it is printing, but
nothing prints. . . . . . . . . . . . . . . . . . . . . . . . .
Print Quality/Print Results. . . . . . . . . . . . . . .
Unable to Feed or Eject Paper. . . . . . . . . . . . .
Paper from the Auto Sheet Feeder Jams. . . . . .
Jammed Fine Art Media. . . . . . . . . . . . . . . . .
Thick Paper or a CD or DVD Is Jammed. . . . .
Roll paper jam. . . . . . . . . . . . . . . . . . . . . . . .
Others. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Supported Media. . . . . . . . . . . . . . . . . . . . . . . . . 99
Item descriptions. . . . . . . . . . . . . . . . . . . . . . . 99
Epson Special Media. . . . . . . . . . . . . . . . . . . . 100
Usable Commercially Papers. . . . . . . . . . . . . . 101
Transporting the Printer. . . . . . . . . . . . . . . . . . . 103
Preparing the Printer for Transport. . . . . . . . . 103
After Transport. . . . . . . . . . . . . . . . . . . . . . . . 103
Specifications Table. . . . . . . . . . . . . . . . . . . . . . . 104
Standards and Approvals. . . . . . . . . . . . . . . . . 105
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Where To Get Help
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Technical Support Web Site. . . . . . . . . . . . . . . . . 107
Contacting Epson Support. . . . . . . . . . . . . . . . . . 107
Before Contacting Epson. . . . . . . . . . . . . . . . . 107
Help for Users in North America. . . . . . . . . . . 108
Help for Users in Europe. . . . . . . . . . . . . . . . . 108
Help for Users in Taiwan. . . . . . . . . . . . . . . . . 108
Help for Users in Australia. . . . . . . . . . . . . . . 109
Help for Users in Singapore. . . . . . . . . . . . . . . 109
Help for Users in Thailand. . . . . . . . . . . . . . . . 110
Help for Users in Vietnam. . . . . . . . . . . . . . . . 110
Help for Users in Indonesia. . . . . . . . . . . . . . . 110
Help for Users in Hong Kong. . . . . . . . . . . . . . 111
Help for Users in Malaysia. . . . . . . . . . . . . . . . 111
Help for Users in India. . . . . . . . . . . . . . . . . . 111
Help for Users in the Philippines. . . . . . . . . . . 112
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Maintenance
Adjusting the Print Head. . . . . . . . . . . . . . . . . . .
Checking for clogged nozzles. . . . . . . . . . . . . .
Head Cleaning. . . . . . . . . . . . . . . . . . . . . . . .
Auto Nozzle Check and Cleaning. . . . . . . . . . .
Ink Density Optimization. . . . . . . . . . . . . . . .
Correcting Print Misalignment (Print Head
Alignment). . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing Ink Cartridges. . . . . . . . . . . . . . . . . . .
Ink Cartridge Product Numbers. . . . . . . . . . .
How to replace. . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . .
Cleaning the Outside of the Printer. . . . . . . . .
Cleaning the Inside of the Printer. . . . . . . . . . .
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Appendix
Color Management Printing
About Color Management. . . . . . . . . . . . . . . . . .
Color Management Print Settings. . . . . . . . . . . .
Setting profiles. . . . . . . . . . . . . . . . . . . . . . . .
Setting color management with the applications
.....................................
Setting color management with the printer driver
.....................................
Color management printing by Host ICM
(Windows). . . . . . . . . . . . . . . . . . . . . . . . . . .
Color management printing by ColorSync
(Mac OS X). . . . . . . . . . . . . . . . . . . . . . . . . . .
Color management printing by Driver
ICM(Windows only). . . . . . . . . . . . . . . . . . . .
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Problem Solver
Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
4
Epson Stylus Photo R2000
User's Guide
Introduction
❏ Avoid electrical outlets controlled by wall switches
or automatic timers.
Introduction
❏ Keep the entire computer system away from
potential sources of electromagnetic interference,
such as loudspeakers or the base units of cordless
telephones.
Important Safety
Instructions
❏ Use only the type of power source indicated on the
product’s label.
Read all of these instructions before using the printer.
Also be sure to follow all warnings and instructions
marked on the printer.
❏ Use only the power cord that comes with this
product. Use of another cord may result in fire or
electric shock.
When choosing a place for this
product
❏ Do not use a damaged or frayed power cord.
❏ If you use an extension cord with this product,
make sure the total ampere rating of the devices
plugged into the extension cord does not exceed the
cord’s ampere rating. Also, make sure the total
ampere rating of all devices plugged into the wall
outlet does not exceed the wall outlet’s ampere
rating.
❏ Place this product on a flat, stable surface that is
larger than this product. This product will not
operate properly if it is tilted or at an angle.
❏ Avoid places subject to rapid changes in
temperature and humidity. Also keep it away from
direct sunlight, strong light, or heat sources.
❏ Do not attempt to service this product yourself.
❏ Avoid places subject to shocks and vibrations.
❏ Unplug this product and refer servicing to qualified
service personnel under the following conditions:
❏ Keep this product away from dusty areas.
The power cord or plug is damaged; liquid has
entered the product; the product has been dropped
or the cabinet damaged; the product does not
operate normally or exhibits a distinct change in
performance.
❏ Place this product near a wall outlet where the plug
can be easily unplugged.
❏ When storing or transporting the printer, do not tilt
it, stand it on its side, or turn it upside down.
Otherwise, ink may leak from the cartridges.
❏ If you plan to use the printer in Germany, observe
the following:
When setting up this product
To provide adequate short-circuit protection and
over-current protection for this printer, the
building installation must be protected by a 10 or 16
amp circuit breaker.
❏ Do not block or cover the openings in this product’s
cabinet.
❏ Do not insert objects through the slots. Take care
not to spill liquid on this product.
❏ If damage occurs to the plug, replace the cord set or
consult a qualified electrician. If there are fuses in
the plug, make sure you replace them with fuses of
the correct size and rating.
❏ This product’s power cord is for use with this
product only. Use with other equipment may result
in fire or electric shock.
❏ When connecting the printer to a computer or
other device with a cable, ensure the correct
orientation of the connectors. Each connector has
only one correct orientation. Inserting a connector
in the wrong orientation may damage both devices
connected by the cable.
❏ Connect all equipment to properly grounded
power outlets. Avoid using outlets on the same
circuit as copiers or air control systems that
regularly switch on and off.
5
Epson Stylus Photo R2000
User's Guide
Introduction
When using this product
❏ Use up the ink cartridge within six months of
installation for best results.
❏ Do not put your hand inside this product or touch
the ink cartridges during printing.
❏ Do not dismantle the ink cartridges or try to refill
them. This could damage the print head.
❏ Do not move the print head by hand; otherwise you
may damage this product.
❏ Do not touch the green IC chip on the side of the
cartridge. This may affect normal operation and
printing.
❏ Always turn the product off using the Power button
on the control panel. When this button is pressed,
the Power light flashes briefly then goes off. Do not
unplug the power cord or turn off the product until
the Power light stops flashing.
❏ The IC chip on this ink cartridge retains a variety of
cartridge-related information, such as the ink
cartridge status, so that the cartridge may be
removed and reinserted freely. However, each time
the cartridge is inserted, some ink is consumed
because the printer automatically performs a
reliability check.
Using the printer with a wireless
connection
❏ If you remove an ink cartridge for later use, protect
the ink supply area from dirt and dust, and store it in
the same environment as this product. Note that
there is a valve in the ink supply port, making covers
or plugs unnecessary, but care is needed to prevent
the ink from staining items that the cartridge
touches. Do not touch the ink supply port or
surrounding area.
❏ Do not use this product inside medical facilities or
near medical equipment. Radio waves from this
product may adversely affect the operation of
electrical medical equipment.
❏ Keep this product at least 22 cm away from cardiac
pacemakers. Radio waves from this product may
adversely affect the operation of cardiac
pacemakers.
❏ Do not remove or tear the label on the cartridge; this
can cause leakage.
❏ Do not use this product near automatically
controlled devices such as automatic doors or fire
alarms. Radio waves from this product may
adversely affect these devices, and could lead to
accidents due to malfunction.
❏ Install the ink cartridge immediately after you
remove it from its package. If you leave a cartridge
unpacked for a long time before using it, normal
printing may not be possible.
❏ Store ink cartridges with their labels facing upward.
Do not store cartridges upside down.
When handling the ink
cartridges
Warning, Cautions, Notes and
Tips
❏ Keep ink cartridges out of the reach of children and
do not drink.
❏ If ink gets on your skin, wash it off with soap and
water. If it gets in your eyes, flush them immediately
with water.
w War
Warnings must be followed to avoid
serious bodily injury.
ning:
❏ Shake new ink cartridges four or five times before
opening their packages.
c Cauti
❏ Do not shake ink cartridges after opening their
packages; this can cause leakage.
on:
❏ Use the ink cartridge before the date printed on its
package.
6
Cautions must be followed to avoid
damage to this product or bodily injury.
Epson Stylus Photo R2000
User's Guide
Introduction
Note:
Notes contain important information
on the operation of this product.
Tip:
Tips contain useful tips or supplement
on the operation of this product.
7
Epson Stylus Photo R2000
User's Guide
Introduction
H Paper support
Supports paper to prevent it from falling forward or
backward.
Printer Parts
Front
Inside
A Ink absorber
Absorbs ink that bleeds past the edge of the paper
during borderless printing.
A Printer cover
Open in the event of a paper jam or when replacing
ink cartridges. The cover is normally closed when
the printer is in use.
B Ink check light
The light for the affected ink cartridge lights or
blinks when the cartridge is running low or needs to
be replaced, or when other ink-related errors occur.
B Connector for external devices
Use a USB cable to connect digital cameras and other
PictBridge-compatible devices.
The display is the same as the ink light in the control
panel.
C Output tray
Ejected paper is collected here. Extend the tray when
using the printer.
U “Lights” on page 87
C Cartridge cover
Open when replacing ink cartridges.
D Front manual feed tray
Open when inserting thick paper or the CD/DVD
tray.
U “Replacing Ink Cartridges” on page 83
D Print head
Fires ink via high density nozzles while moving left
and right to print. Do not move the print head by
hand.
E Control panel
U “Control panel” on page 10
F Auto sheet feeder
Automatically feeds paper.
G Edge guide
Move left or right depending on the size of the paper
that you want to load. This prevents paper being fed
at a slant.
8
Epson Stylus Photo R2000
User's Guide
Introduction
Back
A AC inlet
Connects the power cable.
B Airflow vents
Prevent the build-up of heat inside the printer.
C USB connector
Connects the USB cable.
D LAN connector
Connects the LAN cable.
E Roll paper edge guide
Move left or right to match the width of the roll being
loaded. This prevents paper being fed at a slant.
F Roll paper feeder
Paper feed slot for roll paper printing.
U “Loading Roll Paper” on page 23
9
Epson Stylus Photo R2000
User's Guide
Introduction
Control panel
❏
Press after printing on roll paper to print a cut line and
feed the paper to position where it can be easily cut.
Press again after cutting the paper to return the end of
the roll to the printing position.
❏
Press for three seconds or more to eject roll paper or
fine art media (rear manual feed) from the back of the
printer.
G H light (ink light)
Lights or blinks when ink cartridges are running low
or need to be replaced, or when other ink-related
errors occur.
U “Lights” on page 87
A P button (power button)
Turns the power on and off.
H ) light (paper light)
Lights or blinks when the printer is out of paper or a
paper jam occurs.
B Wi-Fi button (Wi-Fi button)
Adjust settings for connection to wireless LANs.
I P light (power light)
The printer's operational status is indicated by a lit or
flashing light.
UNetwork Guide (PDF)
C
button (network status sheet button)
Press for three seconds or more to print a network
status sheet.
On
UNetwork Guide (PDF)
Flashi : An operation or a process is in progress.
ng
U “Lights” on page 87
D ) button (paper button)
❏
❏
Off
Feed and eject paper. There is normally no need to
press this button, as paper is fed and ejected
automatically. If the printer runs out of paper or a jam
occurs, press this button after addressing the issue to
cancel the error and resume printing.
: The power is on.
: The power is off.
J Network lights (green/yellow)
Light or blink to indicate network status or
network-related errors.
Press during printing to cancel printing.
U “Lights” on page 87
E H button (ink button)
❏
Move the print head to the ink cartridge replacement
position. Press again after ink cartridge replacement
to return the print head to the right-hand side of the
printer.
❏
Press for three seconds or more to start head cleaning.
If both the green and yellow lights are off, the printer
is not connected to a network.
F M button (roll paper button)
10
Epson Stylus Photo R2000
User's Guide
Introduction
Printer Features
Tip:
You may find print speeds to be insufficient on some
wireless networks or when printing at A3 or other sizes
that involve large volumes of data. A physical connection
is recommended if consistent print speeds are required.
This ink jet color printer supports A3+ paper.
The main features of this printer are described below.
Borderless printing function
You can print with no margins for all directions with
both auto expand or retain size print settings.
Realizing High Resolution
Enhancing Creative Expression with Rich Color
Reproduction
Epson UltraChrome Hi-Gloss2 ink technology
provides high-resolution printing to meet professional
needs.
U “Borderless printing” on page 48
Also included is a poster printing function that allows
you to join the output paper together when performing
borderless printing in order to create large posters and
calendars.
Balanced Color Reproduction Using Epson LUT
Technology
Epson LUT Technology (1) reduces color
inconsistencies due to differences in lighting, (2)
reproduces fine gradations, (3) reduces graininess, and
(4) increases the gamut of colors for rich color
reproduction while ensuring a excellent balance among
all these parameters. This makes possible an overall
increase in image quality and consistent color
reproduction.
U “Poster Printing (Enlarge to cover several sheets
and print - Windows only)” on page 59
Freely placing print data made by various
applications using Layout Manager
This function allows you to place multiple print data
made by different applications freely on one sheet to
create posters and display articles.
U “Layout Manager(Windows only)” on page 68
5760×1440 dpi Maximum Resolution, 1.5 pl
Minimum Ink Dot Size
Print beautiful photographs with little graininess.
Support for a Wide Variety of Paper Types
EPSON offers a wide variety of special media for
high-quality printing. The printer can also print on
thick paper, roll paper, and inkjet-compatible CDs and
DVDs. These paper types can be loaded as described
below.
Long life prints
Pigment inks maintain more beautiful and more vibrant
prints over a long period of time since their high water
and ozone resistance and high light fastness prevent the
inks from being broken down by light and ozone in the
air.
❏ Cut sheet
Cut sheets are fed into the printer from the auto
sheet feeder.
Consistent color reproduction
The Ink Density Optimization feature periodically
operates to eliminate inconsistencies in ink density
within each cartridge. Consistent color reproduction is
consequently possible even with ink cartridges that have
been left unused for extended periods.
U “Loading Paper into the Auto Sheet Feeder” on
page 19
U “Ink Density Optimization” on page 81
Superior Ease of Use
Equipped for Wireless LANs
The wireless LAN feature that comes standard with the
printer allows wireless printing from computers and
compatible Wi-Fi devices.
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Epson Stylus Photo R2000
User's Guide
Introduction
❏ Cut sheet (fine art media)
❏ CDs/DVDs
Load using the supplied rear manual feed guide.
Use the supplied CD/DVD tray to load CDs and
DVDs from the front manual feed tray.
U “Loading Fine Art Media” on page 20
U “Loading and Removing CDs and DVDs” on
page 25
❏ Cut sheet (thick paper)
Load from the front manual feed tray.
U “Loading Thick Paper” on page 21
❏ Roll paper
Fed from the supplied roll paper holder, which is
installed on the back of the printer.
U “Loading and Cutting Roll Paper” on page
23
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Epson Stylus Photo R2000
User's Guide
Introduction
requirements are met. For more details, see the
manual supplied with the paper.
Notes on Usage and
Storage
Also, when operating in dry areas, air conditioned
environment, or under direct sunlight, maintain
the appropriate humidity.
Installation space
❏ Capping may not occur (the print head is not
positioned on the right-hand side) if the printer is
turned off during a paper jam or when an error
occurs. Capping is a function for automatically
covering the print head with a cap (lid) to prevent
the print head from drying out. In this case, turn on
the power and wait a while until capping is
performed automatically.
Make sure that you secure the following space, clear of
any other objects, so that paper ejection and
consumable replacement are not obstructed.
See the “Specifications Table” for the external
dimensions of the printer.
U “Specifications Table” on page 104
❏ When the power is on, do not remove the power
plug or cut the power at the breaker. The print head
may not be capped properly. In this case, turn on the
power and wait a while until capping is performed
automatically.
Notes when not using the printer
If you are not using it, note the following points when
storing the printer. If it is not stored correctly, you may
not be able to print properly the next time it is used.
❏ When storing the printer leave the ink cartridges
installed and keep the printer level. Do not tilt or
invert the printer or stand it on end.
* When printing on thick paper, leave a space of at
least 320 mm behind the printer.
❏ If you do not print for a long time, the print head
nozzles may become clogged. We recommend that
you use the printer periodically to prevent the print
head from clogging.
Notes when using the printer
❏ If the paper is left in the printer, the roller of the
paper presser may leave a mark on the surface of the
paper. This can also cause wavy or curled paper
resulting in paper feeding problems or the print
head could be scratched. Remove any paper when
storing.
Note the following points when using this printer to
avoid breakdowns, malfunctions, and print quality
decline.
❏ When using the printer, observe the operating
temperature and humidity range described in the
“Specifications Table”. U “Specifications Table”
on page 104
❏ Store the printer after confirming that the print
head has been capped (the print head is positioned
at the far right). If the print head is left uncapped for
a long time, the print quality may decline.
Even when the conditions above are met, you may
not be able to print properly if the environmental
conditions are not suitable for the paper. Be sure to
use the printer in an environment where the paper's
Tip:
If the print head is not capped, turn the printer on, and
then turn it off.
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Epson Stylus Photo R2000
User's Guide
Introduction
❏ Before storing the printer, close the printer cover,
output tray and paper support. If you are not using
the printer for a long time, put an anti-static cloth or
cover on the printer to prevent dust. The print head
nozzles are very small, and they can become clogged
easily if fine dust gets on the print head, and you
may not be able to print properly.
❏ Do not replace ink cartridges when the printer is off.
In addition, do not move the print head by hand;
otherwise, the printer may be damaged.
❏ If you have not used the printer for a long time,
check the print head for clogging before you start
printing. Perform head cleaning if the print head is
clogged.
❏ Do not leave the printer without ink cartridges
installed or turn the printer off during ink cartridge
replacement. If the print head (nozzles) dries, you
may not be able to print.
U “Checking for clogged nozzles” on page 79
❏ Because the green IC chip contains the cartridge’s
own information such as the remaining ink level,
you can still reinstall and use the ink cartridge after
removing it from the printer. Note, however, that
you may not be able to reuse ink cartridges that
contained very little ink when they were removed
from the printer. Some ink may also be used to
ensure reliable operation when the cartridges are
reinserted.
❏ Do not turn the printer off during initial ink
charging. Initial ink charging may not complete
normally, making the printer unable to print.
Notes on handling ink cartridges
Note the following points when handling ink cartridges
to maintain good print quality.
❏ As part of the initial ink charging process
performed after purchase, some ink is used to fill
the print head nozzles to the tips and ready them for
printing. As a result, the first ink cartridges installed
after purchase will print fewer pages than
subsequent cartridges.
❏ Removed ink cartridges may have ink around the
ink supply port, so be careful not to get any ink on
the surrounding area.
❏ To maintain the quality of the print head, this
printer stops printing before ink cartridges are
completely expended.
❏ We recommend storing ink cartridges in a cool,
dark place, and using them before the expiry date on
the package. Use cartridges within six months of
opening.
❏ Although the ink cartridges may contain recycled
materials, this does not effect printer function or
performance.
❏ Do not open the ink cartridge package until you are
ready to install it in the printer. The cartridge is
vacuum packed to maintain its reliability.
❏ Do not dismantle or remodel ink cartridges. You
may not be able to print properly.
❏ If you move ink cartridges from a cold place to a
warm place, leave it at room temperature for more
than three hours before using the ink cartridge.
❏ All colors of ink are used during ink cartridge
replacement, head cleaning, and other
non-printing maintenance operations to ensure
that the print head remain in good condition.
❏ You must remove the yellow tape from the cartridge
before installing it; otherwise, print quality may
decline or you may not be able to print. Do not
remove or tear the label on the cartridge; otherwise,
ink will leak.
❏ Depending on the paper type and print quality
settings, colored inks may also be used for
high-density blacks in monochrome or grayscale
printing.
❏ Do not touch the green IC chip on the ink
cartridges. You may not be able to print properly.
Notes on handling paper
❏ Install ink cartridges into all slots. You cannot print
if any slot is empty.
Note the following points when handling and storing
the paper. If the paper is not in good condition, print
quality may decline.
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Epson Stylus Photo R2000
User's Guide
Introduction
❏ Prevent color distortion while displaying or storing
the print outs by following the instructions in the
paper’s manual.
Check the manuals supplied with each paper.
Notes on Handling
❏ To keep your printouts from discoloring, store
them in a dark place, away from high temperatures,
high humidity, and direct sunlight.
❏ Use Epson special media under normal room
conditions (temperature: 15 to 25°C; humidity: 40
to 60%).
❏ Do not fold the paper or scratch the surface of the
paper.
Tip:
Typically, print outs and photos fade over time (color
distortion) due to the effects of light and various
constituents in the air. This also applies to Epson special
media. However, with the correct storage method, the
degree of color distortion can be minimized.
❏ Avoid touching the printable surface of the paper
with your bare hands. Moisture and oils from your
hands can affect print quality.
❏ Paper may be wavy or slack if the temperature and
humidity change. Be careful not to scratch or soil
the paper, and flatten it before loading it in the
printer.
❏ Do not wet the paper.
❏ Do not throw away the paper packaging as you can
use it for storing the paper.
❏
See the manuals supplied with Epson special media
for detailed information on handling the paper after
printing.
❏
The colors of photos, posters, and other printed
materials appear different under different lighting
conditions (light sources*). The colors of print outs
from this printer may also appear different under
different light sources.
* Light sources include sunlight, fluorescent light,
incandescent light, and other types.
❏ Avoid locations that are subject to direct sunlight,
excessive heat, or humidity.
❏ Keep paper in their original package after opening,
and keep them in a flat place.
Notes on handling printed paper
To maintain long lasting, high quality print results, note
the following points.
❏ Do not rub or scratch the printed surface. If they are
rubbed or scratched, the ink may peel off.
❏ Do not touch the printed surface; the ink may peel
off.
❏ Make sure the print outs are completely dry before
folding of stacking;otherwise, the color may change
where they touch (leaves a mark). These marks will
disappear if they are separated immediately and
dried; however, they will remain if not separated.
❏ If you put the print outs in an album before they are
completely dry, they may be blurred.
❏ Do not use a dryer to dry the print outs.
❏ Avoid direct sunlight.
15
Epson Stylus Photo R2000
User's Guide
Introduction
Introducing the Supplied Software
Contents of the Software Disc
To use this printer, install the printer driver from the supplied software disc.
In addition to the printer driver, the following software can be found on the supplied software disc.
The printer driver and the other software listed below will have already been installed if you selected Easy Install when
setting up.
You can also separately reinstall each of these applications from the Software List.
Software Name
Summary
Printer Driver
U “Summary of the Printer Driver” on page 17
Epson Network Utility
When the printer is connected to a computer via a network, this plug-in program acquires the
status of the printer such as the remaining ink level, error status, and so on. The acquired
information is displayed on the printer driver's Main screen and the EPSON Status Monitor 3
screen.
(Windows only)
U “Summary of the Utility Tab” on page 36
Normally, this software is installed with the printer driver. However, if the printer driver is installed
without using the installer of the Software Disc, such as using the plug-and-play function of the
OS, Epson Network Utility is not installed. In such a case, install Epson Network Utility from the
Software List.
Adobe ICC profiles
Use as input profiles when required for color management.
Epson Easy Photo Print
Print selected photos quickly and easily.
U “About Epson Easy Photo Print” on page 18
Epson Print CD
Design labels for music, photo, or movie CDs and DVDs and print them directly on the discs. You
can also design and print CD and DVD jackets.
U “About Epson Print CD” on page 18
EpsonNet Setup
With this software, you can configure various network settings for the printer from your computer.
EpsonNet Print
(Windows only)
With this software, you can perform direct TCP/IP printing when the computer and the printer are
connected via a network. This software is automatically installed if LAN connection is specified in
Easy Install; however, it is not installed if USB connection is specified.
16
Epson Stylus Photo R2000
User's Guide
Introduction
❏ Allows the user to execute printer maintenance
functions to maintain print quality, and check the
printer's status and so on.
Summary of the Printer Driver
The main functions of the printer driver are described
below.
Windows
❏ Converts print data received from applications into
printable data and sends it to the printer.
❏ Allows the user to specify print settings such as the
media type and paper size.
Windows
You can easily import or export printer driver
settings.
U “Summary of the Utility Tab” on page 36
Mac OS X
You can save these settings and easily import or
export these saved settings.
U “Customizing the Printer Driver” on page
34
Mac OS X
17
Epson Stylus Photo R2000
User's Guide
Introduction
❏ For Windows 7 and Vista:
Click the start button, point to All Programs, click
Epson Software, and then click Print CD.
About Epson Easy Photo Print
For Windows XP:
Click Start, point to All Programs, point to Epson
Software, then click Print CD.
For more information, see the application’s help.
Epson Easy Photo Print lets you lay out and print digital
images on various types of paper. The step-by-step
instructions in the window let you preview the printed
images and get the effects you want without having to
make any difficult settings.
Using the Quick Print function, you can perform
one-click printing with the settings you make.
Starting Epson Easy Photo Print
❏ Double-click the Epson Easy Photo Print icon on
the desktop.
❏ For Windows 7 and Vista:
Click the start button, point to All Programs, click
Epson Software, and then click Easy Photo Print.
For Windows XP:
Click Start, point to All Programs, point to Epson
Software, then click Easy Photo Print.
For more information, select User’s Guide from the
Help menu in this application.
About Epson Print CD
Epson Print CD lets you create CD/DVD labels with text
and images on your computer, then print the labels
directly onto 8-cm and 12-cm CDs and DVDs.
Starting Epson Print CD
❏ Double-click the Print CD icon on the desktop.
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Epson Stylus Photo R2000
User's Guide
Basic Operations
Basic Operations
B
Open and fully extend the paper support.
C
Open and fully extend the output tray.
Loading Cut Sheets
The method for loading cut sheets varies with the
thickness of the paper. Three methods are available.
❏ Auto sheet feeder
❏ Rear manual feed (fine art media)
❏ Rear manual feed (thick paper)
See below for information on the paper that can be
loaded using each method.
U “Supported Media” on page 99
Note:
If the paper is wavy or curled, flatten the paper before
loading it in the printer, or use new paper. If wavy or
curled paper is loaded, this printer may not be able to
recognize the paper size, feed the paper, or print correctly.
We recommend that you return the paper to its original
package and store it flat, and take it out of the package
just before you use it.
Loading Paper into the Auto
Sheet Feeder
A
Turn on the printer.
19
Epson Stylus Photo R2000
User's Guide
Basic Operations
D
Load the paper vertically with the printable side
face up.
E
Grasp and slide the edge guide to fit it to the width
of the paper.
B
Open and fully extend the output tray.
C
Move the rear roll paper edge guide all the way to
the right.
Paper is fed when you send a print job.
Loading Fine Art Media
Tip:
If the roll paper holder is currently in place at the
rear of the printer, remove it before proceeding.
Use the supplied rear manual feed guide to load fine art
media.
A
Turn on the printer.
20
Epson Stylus Photo R2000
User's Guide
Basic Operations
D
F
Attach the supplied rear manual feed guide to the
back of the printer.
Align the triangles on the rear manual feed guide
with the triangles on the printer and insert the
tabs into the matching slots.
Slide the paper in until it stops and keep it lightly
held in this position for about three seconds.
The paper will be fed into the printer
automatically.
Tip:
To eject the paper from the rear of the printer
without printing, press the M button for three
seconds or more. Press the M button again after
removing the paper to end the blinking ) light
error display.
E
Loading Thick Paper
Match the edge guide to the width of the paper
and insert one sheet.
Thick paper is ejected from the rear of the printer once
during loading. Leave a space of at least 320 mm
between the rear of the printer and the nearest wall.
Load the paper vertically with the printable side
face up.
A
Turn on the printer.
Note:
Do not open the front manual feed tray or load
thick paper while the printer is operating. Failure to
observe this precaution could damage the printer.
21
Epson Stylus Photo R2000
User's Guide
Basic Operations
B
F
Open the output tray.
Do not pull out the tray extension.
Match the edge guide to the width of the paper
and align the trailing edge with the triangles at
the left and right sides of the tray.
The paper is fed when you send a print job.
C
Open the front manual feed tray.
D
Move the edge guide all the way to the left.
E
Insert one sheet of thick paper.
Load the paper vertically with the printable side
face up.
Note:
Be sure to load the paper from the front. Loading
paper from the rear could damage the printer or
cause a malfunction.
22
Epson Stylus Photo R2000
User's Guide
Basic Operations
E
Loading and Cutting Roll
Paper
Attach the roll paper holder to the rear of the
printer.
Align the triangles on the roll paper holder with
the triangles on the printer and insert the tabs
into the matching slots.
Loading Roll Paper
Using the supplied roll paper holder, position the paper
at the rear of the printer.
A
Turn on the printer.
B
Open the output tray.
C
Do not pull out the tray extension.
F
After confirming that the end of the roll paper is
cut straight across, insert the supplied roll paper
holder into the ends of the roll.
If the end of the roll paper is not cut straight
across, trim it straight before proceeding.
D
Move the roll paper edge guide at the back of the
printer all the way to the right.
23
Lightly insert the roll paper into the rear roll
paper feeder and match the edge guide to the
width of the paper.
Epson Stylus Photo R2000
User's Guide
Basic Operations
G
Slide the roll paper in until it stops and keep it
lightly held in this position for about three
seconds.
A
Press the M button when printing is complete.
B
Cut the paper along the cut line.
C
Do one of the following.
The printer will print a cut line and feed the
paper.
The paper will be fed into the printer
automatically.
Tip:
❏ Open the printer cover and look down into the
printer to check that the paper is not being fed
at a slant.
❏
To eject the roll paper from the rear of the
printer without printing, press the M button
for three seconds or more. To end the
blinking ) light error display, press the
M button again after turning the knob on the
roll paper holder to take up the excess paper.
To continue printing on roll paper:
Press the M button again to return the end of the
roll to the printing position.
To remove the roll paper:
Cutting Roll Paper
Press the M button for three seconds or more to
eject the roll paper from the rear of the printer. To
end the blinking ) light error display, press the
M button again after turning the knob on the roll
paper holder to take up the excess paper.
Use scissors or other cutters to cut the print results from
the roll when printing is complete.
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Epson Stylus Photo R2000
User's Guide
Basic Operations
Loading and Removing
CDs and DVDs
D
Move the edge guide to the left.
E
Place a disc on the supplied CD/DVD tray with
printable side up.
Tip:
A special application is required to print CDs and DVDs.
Use the supplied Epson Print CD application.
Loading CDs and DVDs
Use the supplied CD/DVD tray to load CDs and DVDs.
A
Note:
Use the CD/DVD tray supplied with the printer.
Using a different tray could damage the printer,
tray, or disc or cause printer malfunction.
Turn on the printer.
Note:
Do not open the front manual feed tray or insert the
CD/DVD tray while the printer is operating.
Failure to observe this precaution could damage
the printer.
B
Open the output tray.
Do not pull out the tray extension.
F
C
Place the leading edge of the CD/DVD tray in the
front manual feed tray and adjust the edge guide
to match the width of the CD/DVD tray.
Note:
❏ If the edge guide is not adjusted before the CD/
DVD tray is fed into the printer, the tray may
not be fed straight and the rollers may contact
the surface of the CD or DVD. Note that data
stored on the CD or DVD may not be readable
if the surface of the disc is damaged.
Open the front manual feed tray.
❏
25
Be sure to insert the tray from the front.
Inserting the tray from the rear could damage
the printer or cause a malfunction.
Epson Stylus Photo R2000
User's Guide
Basic Operations
B
Close the front manual feed tray.
Note:
❏ Do not turn the printer on or off while the CD/
DVD tray is inserted. Failure to observe this
precaution could damage the printer.
❏
G
Slide the CD/DVD tray in straight and align the
triangles on the CD/DVD tray with those on the
front manual feed tray.
The tray is fed into the printer when you send a
print job.
Removing CDs and DVDs
A
Remove the CD/DVD tray when printing is
complete.
26
Store the CD/DVD tray flat. Malfunction
could result if the tray is curled or deformed.
Epson Stylus Photo R2000
User's Guide
Basic Operations
Basic Printing Methods
(Windows)
D
Set the Media Type, Color, Print Quality,
Source and other settings according to the paper
loaded in the printer.
E
Make sure you select the same Size as you set in
the application.
You can make print settings such as paper size and paper
feed from the connected computer and then print.
A
Turn on the printer, and load the paper.
U “Loading Cut Sheets” on page 19
U “Loading Roll Paper” on page 23
U “Loading CDs and DVDs” on page 25
B
When you have created the data, click Print from
the File menu.
After making the settings, click OK.
C
Make sure your printer is selected, and then click
Preferences or Properties to display the settings
screen.
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Epson Stylus Photo R2000
User's Guide
Basic Operations
F
When settings are complete, click Print.
Basic Printing Methods
(Mac OS X)
A
Turn on the printer, and load the paper.
U “Loading Cut Sheets” on page 19
U “Loading Roll Paper” on page 23
U “Loading CDs and DVDs” on page 25
The Progress Bar is displayed, and printing starts.
B
When you have created the data, from the File
menu of the application, click Print and so on.
C
The print screen is displayed.
Screen while printing
The following screen is displayed when you start
printing, and the Progress Bar (the computer's
processing status) is displayed. On this screen you can
check the remaining ink level, product numbers for the
ink cartridges, and so on.
An error message is displayed if an error occurs or an ink
cartridge needs replacing while printing.
28
For Mac OS X 10.6 and 10.5, click the arrow (
to make settings on the Page Setup screen.
)
Epson Stylus Photo R2000
User's Guide
Basic Operations
E
Tip:
When using Mac OS X 10.4, or if items on the Page
Setup screen are not displayed on the Print screen
due to the application being used in Mac OS X 10.6
or 10.5, follow the steps below to display the Page
Setup screen.
Select Print Settings from the list, and then set
each item.
From the File menu of the application, click Page
Setup.
D
Set the Media Type, Color, Print Quality, and
other settings according to the type of paper
loaded in the printer. Normally, you can print
correctly just by setting items in the Print
Settings screen.
Check that this printer is selected, and then set
the paper size.
Select the paper size, borderless printing options,
and paper source in the Paper Size menu.
F
When settings are complete, click Print.
The printer icon is displayed in the Dock while printing.
Click the printer icon to display the status. You can
check the progress of the current print job and the
printer status information. You can also cancel a print
job.
Also, if an error occurs while printing, a notification
message is displayed.
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Epson Stylus Photo R2000
User's Guide
Basic Operations
Printable area
The Printed Area for CDs and
DVDs
The printable area is shown in gray in the illustration
below. Note, however, that owing to the design of the
printer, print quality will drop in the areas with
hatching.
The arrow in the illustration indicates the direction of
the ejected paper.
Tip:
The supplied Epson Print CD application supports a
minimum internal diameter of 18 mm and a maximum
external diameter of 120 mm. When printing on CDs
and DVDs, check the dimensions of the discs’ printable
area before selecting the internal and external diameter.
Note:
The width of the margins may vary somewhat depending
on how the paper is loaded and its elasticity.
The Printed Area for Cut Sheets
Normal printing
Borderless printing* 2
*1 20 mm in the case of thick paper.
*2 Thick paper is not supported.
The Printed Area for Roll Paper
Normal printing
Borderless printing
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Epson Stylus Photo R2000
User's Guide
Basic Operations
If the job has been sent to the printer, print data is
not displayed on the above screen.
Canceling Printing
Canceling from the computer (Mac OS X)
Click the printer icon in the Dock.
There are a few ways to stop printing operations
depending on the situation.
A
When the computer has finished sending data to the
printer, you cannot cancel the print job from the
computer. Cancel on the printer.
Canceling from the computer (Windows)
When the Progress Bar is displayed
Click Stop.
B
If the job has been sent to the printer, print data is
not displayed on the above screen.
When the Progress Bar is not displayed
Click the printer icon on the Taskbar.
A
B
Select the job you want to cancel, and then click
Delete.
Canceling on the printer
Press the ) button.
The print job is canceled even in the middle of printing.
It may take a while before the printer returns to ready
status after canceling a job.
Select the job you want to cancel, and then select
Cancel from the Document menu.
Tip:
You cannot delete print jobs which are in the print queue
on the computer using the above operation. See
“Canceling from the Computer” for information on
deleting print jobs from the print queue.
When you want to cancel all jobs, select Cancel
All Documents from the Printer menu.
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Epson Stylus Photo R2000
User's Guide
Using the Printer Driver(Windows)
For Windows XP
Click Start, Control Panel, Printers and Other
Hardware, and then Printers and Faxes.
Using the Printer
Driver
(Windows)
Tip:
If your Windows XP Control Panel is in Classic
View, click Start, Control Panel, and then
Printers and Faxes.
Displaying the Settings
Screen
B
Right-click your printer icon, and click Printing
preferences.
You can access the printer driver in the following ways:
❏ From Windows applications
U “Basic Printing Methods(Windows)” on page
27
❏ From the Printer icon
From the Printer icon
Follow the steps below when specifying common
settings among applications or performing printer
maintenance, such as Nozzle Check or Head Cleaning.
A
The printer driver setting screen is displayed.
Open the Printers or Printers and Faxes folder.
For Windows 7
Click
and then Devices and Printers.
For Windows Vista
Click , Control Panel, Hardware and Sound,
and then Printer.
Make the necessary settings. These settings become the
default settings of the printer driver.
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Epson Stylus Photo R2000
User's Guide
Using the Printer Driver(Windows)
Displaying Help
Right-click on the item you want
to check and display
You can access the printer driver help in the following
ways:
Right-click the item, and then click Help.
❏ Click Help
❏ Right-click on the item you want to check and
display
Click the Help Button to Display
By displaying help, you can use the contents page or
keyword search to read the help.
Tip:
icon in the title bar, and
In Windows XP, click the
then click the help item you want to view.
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Epson Stylus Photo R2000
User's Guide
Using the Printer Driver(Windows)
You can save up to 100 settings. You can choose a setting
you have registered from the Select Setting list box.
Customizing the Printer
Driver
Tip:
You can save the settings as a file by clicking Export. You
can share the settings by clicking Import to import the
saved file on another computer.
You can save the settings or change the display items as
you prefer.
Saving various settings as your
Select Settings
Saving media settings
You can save all of the setting items in the printer driver.
You can save the items of the Media Settings on the
Main screen.
A
Set each item for the Main screen and the Page
Layout screen that you want to save as your Select
Settings.
A
Change the Media Settings items on the Main
screen.
B
Click Save/Del. in the Main or Page Layout tab.
B
Click Custom Settings.
C
Enter a name in the Name text box and click
Save.
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Epson Stylus Photo R2000
User's Guide
Using the Printer Driver(Windows)
C
Enter a name in the Name text box and click
Save.
A
Go to the Utility tab and click Menu
Arrangement.
B
Select Edit Item.
C
Order or group items in the List box.
You can save up to 100 settings. You can choose a setting
you have registered from the Media Type list box.
Tip:
You can save the settings as a file by clicking Export. You
can share the settings by clicking Import to import the
saved file on another computer.
Rearranging display items
To display frequently used items right away, you can
arrange Select Setting, Media Type, and Paper Size as
follows.
❏ Hide unnecessary items.
❏ Rearrange in an order of most frequent use.
❏ Arrange in groups (folders).
❏ You can move and order items by dragging
and dropping.
❏ To add a new group (folder), click Add
Group.
❏ To delete a group (folder), click Delete
Group.
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Epson Stylus Photo R2000
User's Guide
Using the Printer Driver(Windows)
❏ Drag and drop unnecessary items to Not
Display.
Summary of the Utility
Tab
You can perform the following maintenance functions
from the printer driver's Utility tab.
Tip:
When Delete Group is performed, the group
(folder) is deleted, however the items in the deleted
group (folder) remain.
D
Click Save.
Auto Nozzle Check and Cleaning
Perform a head cleaning followed by a nozzle check. The
printer performs a nozzle check and automatically
performs a head cleaning if it detects clogged nozzles.
U “Auto Nozzle Check and Cleaning” on page 81
Nozzle Check
Print a nozzle check pattern to check if the print head
nozzles are clogged.
U “Checking for clogged nozzles” on page 79
Head Cleaning
Perform head cleaning if you notice banding or gaps in
the print results. Head cleaning cleans the surface of the
print head to improve the print quality.
U “Head Cleaning” on page 80
Print Head Alignment
If the print results appear grainy or out of focus, perform
Print Head Alignment.Print Head Alignment corrects
print head gaps.
U “Correcting Print Misalignment (Print Head
Alignment)” on page 82
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Epson Stylus Photo R2000
User's Guide
Using the Printer Driver(Windows)
Ink Density Optimization
Eliminates inconsistencies in ink density within the
cartridges for consistent color reproduction.
Printer and Option Information
View or edit printer information (ID) for improved
color reproduction, or change Auto Ink Density
Optimization settings.
U “Ink Density Optimization” on page 81
Speed and Progress
You can set various functions for printer driver basic
operations.
EPSON Status Monitor 3
You can check the printer's status, such as the remaining
ink level and error messages, from the computer's
screen.
Menu Arrangement
You can arrange items by, for example, listing Select
Setting, Media Type, and Paper Size options by
frequency of use. U “Rearranging display items” on
page 35
Export or Import
You can export or import the printer driver settings.
This function is useful when you want to make the same
printer driver settings on multiple computers.
Driver Update
Visit the Epson website to check whether there is a
driver newer than the currently installed version. If a
new version is found, the printer driver will be updated
automatically.
Monitoring Preferences
You can select the error notifications displayed on the
EPSON Status Monitor 3 screen, or register a shortcut
for the Utility icon to the Taskbar.
Tip:
If you select the Shortcut Icon on the Monitoring
Preferences screen, the Utility shortcut icon is displayed
on the Windows Taskbar.
By right-clicking the icon, you can display the following
menu and perform maintenance functions.
EPSON Status Monitor 3 starts when the printer name is
clicked from the displayed menu.
Print Queue
You can display the list of all waiting jobs.
On the Print Queue screen, you can view information
on the data waiting to be printed, delete and reprint
these jobs.
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Epson Stylus Photo R2000
User's Guide
Using the Printer Driver(Windows)
Uninstalling the printer
driver
Tip:
You can also remove the Epson Network Utility by
clicking the Utility tab and selecting the Epson
Network Utility.
Note, however, that the drivers for any other Epson
printers you may be using may also access the
Epson Network Utility. Do not remove the Epson
Network Utility if you are using other Epson
printers.
Follow the instructions below to uninstall the printer
driver.
Note:
❏ You must log in with an Administrator account.
❏
E
In Windows 7/Windows Vista, if an Administrator
password or confirmation is requested, enter the
password and then continue with the operation.
A
Turn off the printer, and unplug the interface
cable.
B
Go to the Control Panel and click Uninstall a
program from the Programs category.
C
Select Epson Stylus Photo R2000 Printer
Uninstall and click Uninstall/Change (or
Change/Remove/add or remove).
D
Select the target printer icon, and then click OK.
Follow the on-screen instructions to continue.
When the delete confirmation message appears,
click Yes.
Restart the computer if you are reinstalling the printer
driver.
38
Epson Stylus Photo R2000
User's Guide
Using the Printer Driver(Mac OS X)
Using Epson Printer Utility
4
Using the Printer
Driver
(Mac OS X)
You can perform maintenance tasks such as Nozzle
Check or Head Cleaning by using Epson Printer Utility
4. This utility is installed automatically when you install
the printer driver.
Displaying the Settings
Screen
Starting Epson Printer Utility 4
Double-click the Applications folder, the Epson
Software folder, and then the Epson Printer Utility 4
icon.
The display method of the printer driver setting screen
may differ depending on the application or the OS
version.
Tip:
If the printer name is not displayed, click the Printer List
and select the printer.
U “Basic Printing Methods(Mac OS X)” on page 28
Displaying Help
Click
Help.
Epson Printer Utility 4 Functions
in the printer driver setting screen to display
You can perform the following maintenance functions
from Epson Printer Utility 4.
39
Epson Stylus Photo R2000
User's Guide
Using the Printer Driver(Mac OS X)
EPSON Status Monitor
You can check the printer's status, such as the remaining
ink level and error messages, from the computer's
screen.
Ink Density Optimization
Eliminates inconsistencies in ink density within the
cartridges for consistent color reproduction.
U “Ink Density Optimization” on page 81
Auto Nozzle Check and Cleaning
Perform a head cleaning followed by a nozzle check. The
printer performs a nozzle check and automatically
performs a head cleaning if it detects clogged nozzles.
U “Auto Nozzle Check and Cleaning” on page 81
Nozzle Check
Print a nozzle check pattern to check if the print head
nozzles are clogged.
U “Checking for clogged nozzles” on page 79
Head Cleaning
Perform head cleaning if you notice banding or gaps in
the print results. Head cleaning cleans the surface of the
print head to improve the print quality.
U “Head Cleaning” on page 80
Print Head Alignment
If the print results appear grainy or out of focus, perform
Print Head Alignment.Print Head Alignment corrects
print head gaps.
U “Correcting Print Misalignment (Print Head
Alignment)” on page 82
Printer and Option Information
Change Auto Ink Density settings.
U “Ink Density Optimization” on page 81
40
Epson Stylus Photo R2000
User's Guide
Using the Printer Driver(Mac OS X)
Uninstalling the printer
driver
Follow the instructions below to uninstall the printer
driver.
J
If the license agreement screen is displayed,
confirm the contents, click Continue, and then
click Agree.
K
Select Uninstall, and then click Uninstall.
L
Follow the on-screen instructions to continue.
Note:
❏ You must log in with an Administrator account.
❏
When prompted, enter the administrator password
and continue.
A
Turn off the printer, and unplug the interface
cable.
B
Close all open applications.
C
Click the Apple Menu, the System Preferences
folder, and then the Print & Fax folder.
D
Select this printer, and then click -.
E
Click Delete Printer (or OK).
F
Insert the “Software Disc” supplied with this
printer into your computer.
G
Double-click Install Navi.
H
Select Software List.
I
Select Printer Driver and click Next.
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Epson Stylus Photo R2000
User's Guide
Printing Varieties
Printing Varieties
OS
Color Management
Settings
Windows 7
Printer Manages Colors
Windows Vista
Auto Correct Color and
Print Photos
(PhotoEnhance)
Windows XP
(Service Pack 2 or
later and .NET 3.0
or later)
Windows XP (other
than the above)
The printer driver for this printer comes with the Epson
proprietary function PhotoEnhance that makes the
most efficient use of the color reproduction area,
corrects image data to improve colors before printing.
No Color Management
In other applications, set No Color
Management.
By using PhotoEnhance, you can correct photo colors to
match the subject types such as people, scenery, or night
view. You can print color data in sepia or black and
white. Colors are automatically corrected simply by
selecting the print mode.
Tip:
For information on the operating systems
supported by each application, visit the
distributor’s website.
Example of Adobe Photoshop CS4:
This option is not available under Mac OS X version
10.4.
Open the Print screen.
Tip:
It is recommended that you use images with a color space
of sRGB.
Select Color Management and then Document.
Select Printer Manages Colors as the Color
Handling setting, and then click Print.
Making Settings in Windows
When using applications featuring a color
management function, specify how to adjust
colors from these applications.
A
When using applications without a color
management function, start from step 2.
Depending on the type of the application, make
the settings following the table below.
Adobe Photoshop CS3 or later
Adobe Photoshop Elements 6.0 or later
Adobe Photoshop Lightroom 1or later
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Epson Stylus Photo R2000
User's Guide
Printing Varieties
B
Display the Main tab in the printer driver, select
PhotoEnhance for Mode, and click Advanced.
Applications
Color Management
Settings
U “Basic Printing Methods(Windows)” on
page 27
Adobe Photoshop
CS3 or later
Printer Manages Colors
Adobe Photoshop
Lightroom 1or
later
Adobe Photoshop
Elements 6 or later
Other applications
No Color Management
Example of Adobe Photoshop CS4:
Open the Print screen.
Select Color Management and then Document.
Select Printer Manages Colors as the Color
Handling setting, and then click Print.
C
On the PhotoEnhance screen, you can set effects
to apply to the print data.
See the printer driver help for more details on
each item.
D
Check other settings and start printing.
Adjusting Settings in Mac OS X 10.6 and 10.5
When using applications featuring a color
management function, specify how to adjust
colors from these applications.
A
Depending on the type of the application, make
the settings following the table below.
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Epson Stylus Photo R2000
User's Guide
Printing Varieties
B
D
Display the Print dialog, select Color Matching,
and click EPSON Color Controls.
See the printer driver help for more information
on each item.
U “Basic Printing Methods(Mac OS X)” on
page 28
Tip:
When using the following applications, make sure
you perform step 1, otherwise you cannot select
EPSON Color Controls.
C
❏
Adobe Photoshop CS3 or later
❏
Adobe Photoshop Lightroom 1 or later
❏
Adobe Photoshop Elements 6 or later
Choose the effects that will be applied to the print
data in the Advanced Color Settings screen.
E
Select Print Settings from the list, select
PhotoEnhance for Color Settings, and click
Advanced Color Settings.
44
Check other settings and start printing.
Epson Stylus Photo R2000
User's Guide
Printing Varieties
In other applications, set No Color
Management.
Correct color and print
The printer driver automatically and internally corrects
colors to match the color space. You can select from the
following color correction modes.
Tip:
For information on the operating systems
supported by each application, visit the
distributor’s website.
❏ EPSON Standard (sRGB)
Example of Adobe Photoshop CS4:
Optimizes the sRGB space and corrects the color.
❏ Adobe RGB
Open the Print screen.
Select Color Management and then Document.
Select Printer Manages Colors as the Color
Handling setting, and then click Print.
Optimizes the Adobe RGB space and corrects the
color.
❏ EPSON Vivid
Processes colors to produce standard hues.
Note that if you click Advanced when one of the above
color processing options is selected, you can fine-tune
Gamma, Brightness, Contrast, Saturation, and color
balance for the selected option.
Use this option when the application in use does not
have a color correction function.
Making Settings in Windows
When using applications featuring a color
management function, specify how to adjust
colors from these applications.
A
B
When using applications without a color
management function, start from step 2.
Depending on the type of the application, make
the settings following the table below.
U “Basic Printing Methods(Windows)” on
page 27
Adobe Photoshop CS3 or later
Adobe Photoshop Elements 6.0 or later
Adobe Photoshop Lightroom 1or later
OS
Color Management
Settings
Windows 7
Printer Manages Colors
Windows Vista
Windows XP
(Service Pack 2 or
later and .NET 3.0
or later)
Windows XP (other
than the above)
Display the printer driver Main tab and select
EPSON Standard (sRGB), Adobe RGB, or
EPSON Vivid for Mode.
No Color Management
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Epson Stylus Photo R2000
User's Guide
Printing Varieties
To adjust settings manually, click Advanced to
display Color Controls.
Making Settings for Mac OS X
When using applications featuring a color
management function, specify how to adjust
colors from these applications.
A
When using applications without a color
management function, start from step 2.
Depending on the type of the application, make
the settings following the table below.
Adobe Photoshop CS3 or later
Adobe Photoshop Elements 6 or later
Adobe Photoshop Lightroom 1or later
C
If you opted to display the Color Controls screen
in Step 2, adjust settings as desired.
See the printer driver help for more information
on each item.
OS
Color Management
Settings
Mac OS X
10.6 and 10.5
Printer Manages Colors
Mac OS X 10.4
No Color Management
In other applications, select No Color
Management.
Tip:
For information on the operating systems
supported by each application, visit the
distributor’s website.
Example of Adobe Photoshop CS4:
Open the Print screen.
Tip:
You can adjust the correction value by checking the
sample image on the left side of the screen. You can
also use the color circle to fine-tune the color
balance.
D
Check other settings and start printing.
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Epson Stylus Photo R2000
User's Guide
Printing Varieties
Select Color Management and then Document.
Select Printer Manages Colors as the Color
Handling setting, and then click Print.
Tip:
When using the following applications with Mac
OS X 10.5 or 10.6, make sure you perform step 1,
otherwise you cannot select EPSON Color
Controls.
D
❏
Adobe Photoshop CS3 or later
❏
Adobe Photoshop Lightroom 1or later
❏
Adobe Photoshop Elements 6 or later
Display the Advanced Color Settings screen for
color correction.
Select Print Settings from the list, and select
EPSON Standard (sRGB), EPSON Vivid, or
Adobe RGB for Color Controls under Color
Settings. When adjusting the parameters
manually, click Advanced Color Settings.
B
Display the Print screen.
C
For Mac OS X 10.5 and 10.6, select Color
Matching from the list, and then click EPSON
Color Controls.
U “Basic Printing Methods(Mac OS X)” on
page 28
For Mac OS X 10.4, go to step 4.
Tip:
When using the following applications with Mac
OS X 10.5, clear the Use Generic RGB checkbox.
❏
Adobe Photoshop CS3 or later
❏
Adobe Photoshop Lightroom 1or later
❏
Adobe Photoshop Elements 6 or later
Select the check box when using a different
application from those listed above.
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Epson Stylus Photo R2000
User's Guide
Printing Varieties
E
Make the necessary settings.
Borderless printing
See the printer driver help for more information
on each item.
You can print your data without margins on the paper.
The types of borderless printing you can choose vary as
shown below depending on the media type.
Cut sheets: No margins for all edges
Roll paper: No margins for the left and right
When performing left and right borderless printing,
margins appear on the top and bottom of the paper.
Values for top and bottom margins U “Printable area”
on page 30
Types of Borderless Printing
Methods
F
Two options are available for borderless printing: Auto
Expand and Retain Size.
Check other settings and start printing.
Choose either option when printing on cut sheets.
Settings for roll paper are automatically adjusted as
follows.
❏ Roll paper: Auto Expand
❏ Roll paper (banner): Retain Size
Auto Expand
The printer driver enlarges the print data to a size
slightly larger than the paper size and prints the
enlarged image. The sections which are beyond the
paper edges are not printed; therefore, resulting in
borderless printing.
Use settings such as Page Layout in the applications
to set the size of the image data as follows.
• Match the paper size and page setting for the print
data.
• If the application has margin settings, set the
margins to 0 mm.
• Make the image data as large as the paper size.
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Epson Stylus Photo R2000
User's Guide
Printing Varieties
• There is no need to increase the top and bottom sizes
for roll paper.
Select this setting if you want to avoid image
enlargement by the printer driver.
Retain Size
Create the print data larger than the paper size in
the applications to produce borderless output. The
printer driver does not enlarge the image data. Use
settings such as Page Layout in the applications to
set the size of the image data as follows.
Page settings can be set larger than the paper size by
the amounts shown below.
Sizes larger than A4
Supported Media Sizes for
Borderless Printing
Top: +3 mm
Bottom: +4.5 mm
Left and right: +3.5
mm
A4 or smaller (excluding 100 × 148
mm, 9 × 13 cm/3.5 × 5 in., 10 × 15
cm/4 × 6 in.)
The following media sizes are supported for borderless
printing.
Top: +3 mm
Bottom: +4 mm
Supported paper sizes
Left and right: +2.5
mm
100 × 148 mm, 9 × 13 cm/3.5 × 5 in.,
10 × 15 cm/4 × 6 in.
A4 (210 × 297 mm)
Top: +1.3 mm
A3 (297 × 420 mm)
Bottom, left, and
right: +2.5 mm
A3+ (329 × 483 mm)
Letter (8½ × 11 in.)
• If the application has margin settings, set the
margins to 0 mm.
100 × 148 mm
9 × 13 cm (3.5 × 5 in.)
• Make the image data as large as the paper size.
10 × 15 cm (4 × 6 in.)
13 × 18 cm (5 × 7 in.)
13 × 20 cm (5 × 8 in.)
16 : 9 wide (102 × 181 mm)
20 × 25 cm (8 × 10 in.)
US B 11 × 17 in.
A3+ roll paper (329 mm wide)
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Epson Stylus Photo R2000
User's Guide
Printing Varieties
Setting Procedures for Printing
Depending on the media type, the print quality may
decline or borderless printing cannot be selected.
Making Settings in Windows
When the printer driver's Main screen is
displayed, you can configure various settings
required for printing such as Media Type,
Source, Size.
A
U “Supported Media” on page 99
U “Basic Printing Methods(Windows)” on
page 27
B
50
Select Borderless, and then click Expansion.
You can not choose the expansion amount when
Roll Paper or Roll Paper (Banner) is selected for
Source.
Epson Stylus Photo R2000
User's Guide
Printing Varieties
C
The selections for borderless printing methods
are displayed as shown below.
Select Auto Expand or Retain Size as the
Method of Enlargement. If you select Auto
Expand, set how much of the image goes beyond
the edge of the paper as shown below.
Max
XXXX (Sheet Feeder - Borderless (Auto
Expand))
Sizes larger than A4:
XXXX (Sheet Feeder - Borderless (Retain Size))
Approximately 3mm past the top,
4.5mm past the bottom, and 3.5mm
past the left and right edges
XXXX (Roll Paper - Borderless)
A4 or smaller (excluding 100 × 148
mm, 9 × 13 cm/3.5 × 5 in., 10 × 15
cm/4 × 6 in.):
XXXX (Roll Paper - Borderless Banner)
Etc.
Approximately 3 mm past the top,
4mm past the bottom, and 2.5 mm
past the left and right edges
Where XXXX is the actual paper size, such as A4.
100 × 148 mm, 9 × 13 cm/3.5 × 5 in.,
10 × 15 cm/4 × 6 in.:
When using Mac OS X 10.4, or if items on the
Page Setup screen are not displayed on the Print
screen due to the application being used in Mac
OS X 10.6 or 10.5, display the Page Setup screen
and make settings.
Approximately 1.3 mm past the top,
2.5 mm past the bottom, and 2.5 mm
past the left and right edges
Mid
½ of Max
Min
¼ of Max
B
Tip:
Choosing Mid or Min decreases the image
enlargement ratio. As a result, margins may appear
at the edges of the paper depending on the paper
and printing environment.
D
If Auto Expand is selected for Paper Size, set how
much of the image goes beyond the edge of the
paper in the Expansion screen.
Select Page Layout Settings from the list. The
following shows how much the image will be
larger than the paper edges.
Check other settings and start printing.
Making Settings for Mac OS X
Open the Print screen and select the paper size
from the Paper Size option, and then select a
borderless printing method.
A
U “Basic Printing Methods(Mac OS X)” on
page 28
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Epson Stylus Photo R2000
User's Guide
Printing Varieties
Max
Sizes larger than A4:
Approximately 3mm past the top,
4.5mm past the bottom, and 3.5mm
past the left and right edges
C
Select Print Settings from the list, and then set
the Media Type.
D
Check other settings and start printing.
A4 or smaller (excluding 100 × 148
mm, 9 × 13 cm/3.5 × 5 in., 10 × 15
cm/4 × 6 in.):
Approximately 3 mm past the top,
4mm past the bottom, and 2.5 mm
past the left and right edges
100 × 148 mm, 9 × 13 cm/3.5 × 5 in.,
10 × 15 cm/4 × 6 in.:
Approximately 1.3 mm past the top,
2.5 mm past the bottom, and 2.5 mm
past the left and right edges
Mid
½ of Max
Min
¼ of Max
You cannot choose the expansion amount when
Roll Paper is selected for Paper Size.
Tip:
Choosing Mid or Min decreases the image
enlargement ratio. As a result, margins may appear
at the edges of the paper depending on the paper
and printing environment.
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Epson Stylus Photo R2000
User's Guide
Printing Varieties
❏ Custom
Enlarged/Reduced
Printing
You can specify the enlargement or reduction ratio.
Use this method for a non-standard paper size.
You can enlarge or reduce the size of your data. There
are three setting methods.
❏ Fit to Page printing
Automatically enlarges or reduces the image to fit
the paper.
Fit to Page/Scale to fit paper size
Making Settings in Windows
When the printer driver's Page Layout screen is
displayed, set the same paper size as the data's
paper size in Page Size or Paper Size.
A
U “Basic Printing Methods(Windows)” on
page 27
❏ Fit to Roll Paper Width (Windows only)
Automatically enlarges or reduces the image to fit
the width of the roll paper.
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Epson Stylus Photo R2000
User's Guide
Printing Varieties
B
Making Settings for Mac OS X
Open the Print screen, select Paper Handling
from the list, and then check Scale to fit paper
size.
Select the size of the paper loaded in the printer
from the Output Paper list.
A
Fit to Page is selected for Reduce/Enlarge.
U “Basic Printing Methods(Mac OS X)” on
page 28
For Mac OS X 10.5 or 10.6
For Mac OS X 10.4
C
Check other settings and start printing.
B
Select the size of the paper loaded in the printer as
the Destination Paper Size.
Tip:
When performing enlarged printing, clear the
Scale down only check box.
C
54
Check other settings and start printing.
Epson Stylus Photo R2000
User's Guide
Printing Varieties
Fit to Roll Paper Width
(Windows only)
A
D
Select the width of the roll paper loaded in the
printer from the Roll Width list.
E
Check other settings and start printing.
Display the printer driver Main tab and select
Roll Paper for Source.
U “Basic Printing Methods(Windows)” on
page 27
B
Display the Page Layout tab and choose a Page
Size that matches the page size used in the
document size.
Custom Scale Setting
Making Settings in Windows
When the printer driver's Page Layout screen is
displayed, set the same paper size as the data's
paper size in Page Size or Paper Size.
A
C
U “Basic Printing Methods(Windows)” on
page 27
Select Reduce/Enlarge and click Fit to Roll
Paper Width.
B
Select the Output Paper option that matches the
size of paper loaded in the printer.
C
Select Reduce/Enlarge, click Custom, and then
set the Scale to value.
Enter a value directly or click the arrows to the
right of the scale box to set the value.
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Epson Stylus Photo R2000
User's Guide
Printing Varieties
Select the scale within a range of 10 to 650 %.
Mac OS X 10.5 and 10.6: 1 to 10,000%
Mac OS X 10.4: 1 to 400%
For Mac OS X 10.5 or 10.6
D
For Mac OS X 10.4
Check other settings and start printing.
Making Settings for Mac OS X
When the Print screen is displayed, select the size
of the paper loaded in the printer from the Paper
Size list.
A
When using Mac OS X 10.4, or if items on the
Page Setup screen are not displayed on the Print
screen due to the application being used in Mac
OS X 10.6 or 10.5, display the Page Setup screen
and make settings.
The Scale value has been set.
You can now print as normal.
U “Basic Printing Methods(Mac OS X)” on
page 28
B
Enter the scale.
You can set the following scale values.
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Epson Stylus Photo R2000
User's Guide
Printing Varieties
Making Settings in Windows
When the printer driver's Page Layout screen is
displayed, select the Multi-Page check box, select
N-up, and then click Settings.
Multi-Page Printing
A
You can print multiple pages of your document on one
sheet of paper.
U “Basic Printing Methods(Windows)” on
page 27
If you print continuous data prepared at A4 size, it is
printed as shown below.
Tip:
❏ In Windows, you cannot use the Multi-Page
printing function when performing borderless
printing.
❏
In Windows, you can use the reduce/enlarge
function (Fit to Page) to print the data on different
sizes of paper.
B
U “Enlarged/Reduced Printing” on page 53
In the Print Layout screen, specify the number of
pages per sheet and the page order.
If the Print page frames check box is selected,
page frames are printed on each page.
C
57
Check other settings and start printing.
Epson Stylus Photo R2000
User's Guide
Printing Varieties
Making Settings for Mac OS X
When the Print screen is displayed, select Layout
from the list, and then specify the number of
pages per sheet and so on.
Manual Double-Sided
Printing
(Windows only)
A
U “Basic Printing Methods(Mac OS X)” on
page 28
You can easily print on both sides of the paper by
printing out all even numbered pages and then flipping
those pages over and reloading them manually to print
the odd numbered pages.
Cautions when Performing
Double-Sided Printing
When performing double-sided printing, note the
following points.
❏ Use paper that supports double-sided printing.
❏ Depending on the paper type and the print data, ink
may seep through to the back side of the paper.
Tip:
You can print frames around arranged pages using
the Border function.
B
❏ Double-sided printing is supported with the auto
sheet feeder only.
Check other settings and start printing.
❏ Performing successive double-sided print jobs can
soil the inside of the printer with ink. If the printed
paper is soiled by ink on the roller, clean the printer.
Tip:
You can save even more paper by combining this printing
method with printing multiple pages on a single page.
U “Multi-Page Printing” on page 57
Setting Procedures for Printing
A
B
Load paper in the auto sheet feeder.
U “Loading Paper into the Auto Sheet Feeder”
on page 19
When the printer driver's Page Layout screen is
displayed, select Double-Sided Printing.
When Roll Paper is selected as the Source
setting, you cannot select Double-Sided
Printing. In this case, set the Source first from
the Main screen.
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Printing Varieties
U “Basic Printing Methods(Windows)” on
page 27
Poster Printing (Enlarge
to cover several sheets
and print - Windows only)
The poster printing function automatically enlarges and
divides the print data. You can join the printed sheets to
create a large poster or calendar. Poster printing is
available up to 16-fold (four sheets by four sheets) of
normal printing size. There are two ways to print
posters.
❏ Borderless poster printing
This automatically enlarges and divides the print
data and prints without margins. You can make a
poster just by joining the output paper together. To
perform borderless printing, the data is expanded
so that it extends slightly over the paper size.
Enlarged areas that exceed the paper are not
printed. Therefore, the image may misalign at the
joins. To join the pages precisely, perform the
following poster printing with margins.
Tip:
❏ You can set the Binding Edge and Binding
Margin by clicking on Margins. Depending on
the application, the specified binding margin
and the actual print result may differ.
❏
Select Folded Booklet to print out as a booklet.
In the example figure shown below, the pages
that appear on the inside when the page is
folded in two (pages 2, 3, 6, 7, 10, 11) are
printed first.
C
Check other settings and start printing.
D
When the odd pages have finished printing and
the on-screen guide appears, reload the paper as
instructed, and then click Resume.
❏ Poster printing with margins
This automatically enlarges and divides the print
data and prints with margins. You need to cut the
margins and then join the output paper together to
make a poster. Although the final size is slightly
smaller since you have to cut off the margins, the
image joins fit precisely.
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Printing Varieties
D
Setting Procedures for Printing
A
Prepare the print data using applications.
B
When the printer driver's Page Layout screen is
displayed, select the Multi-Page check box, select
Poster, and then click Settings.
Select borderless poster printing or poster
printing with margins, and then select any pages
that you do not want to print.
When borderless is selected:
Select Borderless Poster Print.
The printer driver automatically enlarges the
image data when printing.
U “Basic Printing Methods(Windows)” on
page 27
Tip:
If Borderless Poster Print is grayed out, the
selected paper or the size does not support
borderless printing.
U “Supported Media Sizes for Borderless
Printing” on page 49
U “Supported Media” on page 99
When with margins is selected:
Clear Borderless Poster Print.
C
In the Poster Settings screen, select the number
of pages you want in the poster.
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Epson Stylus Photo R2000
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Printing Varieties
Poster printing with margins
When you select Overlapping Alignment Marks, the
following marks are printed on the paper. See the
procedures below to join the four printed pages together
using the alignment marks.
Tip:
Regarding the size after joining together:
When Borderless Poster Print is cleared and
printing with margins is selected, the Print Cutting
Guides items are displayed.
The finished size is the same whether or not Trim
Lines is selected. However, if Overlapping
Alignment Marks is selected, the finished size is
smaller with an overlap.
E
Check other settings and start printing.
Joining the output paper
together
The steps for joining the output paper together differ
between borderless poster printing and poster printing
with margins.
Borderless poster printing
This section describes how to join four printed pages
together. Check and match the printed pages, and join
them in the order indicated below using an adhesive
tape on the back of the sheets.
The following describes how to join four printed pages
together.
A
Cut the upper left sheet along the alignment
mark (vertical blue line).
Tip:
The alignment marks are black for
black-and-white printing.
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Printing Varieties
B
Lay the upper left sheet on top of upper right
sheet. Lineup the X marks as shown in the
illustration below, and temporarily fasten them
using an adhesive tape on the back.
C
While two pages are overlapping, cut them along
the alignment mark (vertical red line).
D
G
Lay the upper sheet on top of the lower sheet.
Lineup the X marks as shown in the illustration
below, and temporarily fasten them using an
adhesive tape on the back.
H
While two pages are overlapping, cut them along
the alignment marks (horizontal red line).
I
Join the upper and lower sheets together.
Join the left and right sheets together.
Use an adhesive tape to stick the backs of the
sheets together.
E
Repeat steps 1 to 4 for the lower sheets.
F
Cut the bottom of the upper sheets along the
alignment marks (horizontal blue line).
62
Use an adhesive tape to stick the backs of the
sheets together.
Epson Stylus Photo R2000
User's Guide
Printing Varieties
J
After joining all of the sheets together, cut the
margins along the outer guide lines.
User-defined Paper Sizes/
Custom Paper Sizes
You can also print on paper sizes that are not already
available in the printer driver. User-defined paper sizes
that have created and saved as described below can be
selected using the application page setup option. If your
application supports creating user defined sizes, follow
the steps below to select the same size that was created in
the application, and then print.
Note:
❏ Although the printer driver allows you to choose
paper sizes larger than the size that can be loaded
into the printer, they may not print correctly.
See the following for information on the paper sizes
supported by this printer.
U “Supported Media” on page 99
❏
The available output size is limited depending on
the application.
The printer driver supports the following paper sizes.
Auto sheet feeder
Width
Windows: 89–329 mm
Mac OS X: 50.8–329 mm
Length *
Windows: 89–3,276.7 mm
Mac OS X: 127–1,117.6 mm
Rear manual feed (fine art media)
Width
210–329 mm
Length *
Windows: 279.4–3,276.7 mm
Mac OS X: 279.4–1,117.6 mm
Rear manual feed (thick paper)
Width
63
203.2–329 mm
Epson Stylus Photo R2000
User's Guide
Printing Varieties
Length *
❏ If the length and width ratio is the same as a
defined paper size, select the defined paper
size from Fix Aspect Ratio and select either
Landscape or Portrait for the Base. In this
case, you can only adjust either the paper
width or paper height.
Windows: 254–3,276.7 mm
Mac OS X: 254–1,117.6 mm
Roll paper
Width
Windows: 89–329 mm
Mac OS X: 203.2–329 mm
Length *
Windows: 55–3,276.7 mm
Mac OS X: 55–1,117.6 mm
* The paper length can be longer if the application supports
banner printing. However, the actual print size depends on
the application, the paper size loaded in the printer, and the
computer environment.
Making Settings in Windows
When the printer driver's Main screen is
displayed, click User Defined.
A
Tip:
❏ To change the paper size you saved, select the
paper size name from the list on the left.
U “Basic Printing Methods(Windows)” on
page 27
C
❏
To delete the user-defined size you saved, select
the paper size name from the list on the left,
and then click Delete.
❏
You can save up to 100 paper sizes.
Click OK.
You can now select the new paper size from the
Size menu in the Main tab.
You can now print as normal.
Making Settings for Mac OS X
When the Print screen is displayed, select
Manage Custom Sizes from the Paper Size list.
A
B
When using Mac OS X 10.4, or if items on the
Page Setup screen are not displayed on the Print
screen due to the application being used in Mac
OS X 10.6 or 10.5, display the Page Setup screen
and make settings.
In the User Defined Paper Size screen, set the
paper size you want to use, and then click Save.
❏ You can enter up to 24 single-byte characters
for the Paper Size Name.
❏ The length and width values for a
pre-defined size close to the desired custom
size can be displayed by selecting the
appropriate option in the Base Paper Size
menu.
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U “Basic Printing Methods(Mac OS X)” on
page 28
B
C
Tip:
❏ To change the contents that you saved, select
the paper size name from the list on the left of
the Custom Paper Sizes screen.
Click +, and then enter the paper size name.
Enter the Width, Height for the Paper Size, and
enter the margins, and then click OK.
You can set the page size and printer margins
depending on the printing method.
❏
To duplicate the user-defined size you saved,
select the paper size name from the list on the
left of the Custom Paper Sizes screen, and then
click Duplicate.
❏
To delete the user-defined size you saved, select
the paper size name from the list on the left of
the Custom Paper Sizes screen, and then click
-.
❏
The custom paper size setting differs
depending on the operating system version.
See your operating system's documentation for
details.
D
Click OK.
E
Open the Paper Size menu and select the paper
size saved using the Custom Paper Size dialog.
F
Select Print Settings and choose a paper source
in the Page Layout menu.
You can select the paper size you saved from the
Paper Size pop-up menu.
The paper sources available depend on the
custom page size.
You can now print as normal.
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Printing Varieties
Making Settings in Windows
In the printer driver's Main screen, select Media
Type.
Banner printing (on roll
paper)
A
U “Basic Printing Methods(Windows)” on
page 27
You can print banners and panoramic pictures if you
create and set print data for banner printing in your
application.
There are two ways to print a banner.
Printer Driver Source
Supported Applications
Roll paper
Document preparation
software, image editing
software, and so on*
Roll paper (Banner)
B
Select Roll Paper or Roll Paper (Banner) from
the Source list. Tip:
Applications that support
banner printing
* Create print data at a size supported by the given application
while maintaining the printing length and width ratio.
The printer driver supports the following print sizes.
Available Media Sizes
Width
Windows: 89–329 mm
Mac OS X: 203.2–329 mm
Length*
Windows: Max. 3,276.7 mm
Mac OS X: Max. 1,117.6 mm
* The paper length can be longer if using applications that
support banner printing. Note, however, that the actual
printable length varies with the application, the size of the
paper loaded in the printer, and your computer system.
Tip:
❏ You can only use Roll Paper (Banner) when
printing from applications that support
banner printing.
❏
66
Selecting Roll Paper (Banner) sets the top and
bottom margins of the paper to 0 mm.
Epson Stylus Photo R2000
User's Guide
Printing Varieties
C
Select an option for Size that corresponds to the
size of the document created in the application.
Making Settings for Mac OS X
When the Print screen is displayed, select the size
of the data created with the application in Paper
Size.
A
Select User Defined Paper Size to specify a
non-standard paper size.
When using Mac OS X 10.4, or if items on the
Page Setup screen are not displayed on the Print
screen due to the application being used in Mac
OS X 10.6 or 10.5, display the Page Setup screen
and make settings.
U “User-defined Paper Sizes/Custom Paper
Sizes” on page 63
Tip:
If you are printing from applications that support
banner printing, you do not need to set User
Defined Paper Size if you select Roll Paper
(Banner) as the Source.
U “Basic Printing Methods(Mac OS X)” on
page 28
Choose from the following paper sizes.
D
Scale the output as desired.
XXXX (Roll Paper)
U “Enlarged/Reduced Printing” on page 53
XXXX (Roll Paper - Borderless)
XXXX (Roll Paper - Borderless Banner)
Tip:
If you are printing from applications that support
banner printing, you do not need to adjust the scale
if you select Roll Paper (Banner) as the Source.
E
Where XXXX is the actual paper size, such as A4.
Make sure the Optimize Enlargement check box
is selected.
If XXXX (Roll Paper) is selected, choose Page
Layout Settings from the list and select Cut
Sheet or Banner for Roll Paper Option.
F
Check other settings and start printing.
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Printing Varieties
To choose a non-standard paper size, select
Manage Custom Sizes for Paper Size.
Layout Manager
(Windows only)
U “User-defined Paper Sizes/Custom Paper
Sizes” on page 63
B
C
The Layout Manager function allows you to place
multiple pieces of print data created in different
applications on the paper freely and print them at once.
Scale the output as desired.
U “Enlarged/Reduced Printing” on page 53
You can create a poster or display material by placing
multiple pieces of print data where you like. Also,
Layout Manager allows you to use paper effectively.
Check other settings and start printing.
The following is a layout example.
Placing multiple data items
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Printing Varieties
Placing the same data
B
Open the file you want to print in your
application.
C
Select Layout Manager in the Main tab of the
printer driver and choose an option for Size that
matches the size of the document created in the
application.
U “Basic Printing Methods(Windows)” on
page 27
Placing data freely
Tip:
The option selected for Size is the size used in the
Layout Manager. The actual printing paper size is
set in the screen in step 7.
Placing data on roll paper
D
Click OK. When printing with an application,
the Layout Manager screen opens.
The print data is not printed, but one page is
placed on the paper of the Layout Manager
screen as one object.
E
Leave the Layout Manager screen open and
repeat steps 2 to 4 to arrange the next pieces of
data.
The objects are added to the Layout Manager
screen.
Setting Procedures for Printing
A
Check that the printer is connected and ready to
print.
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F
Arrange the objects on the Layout Manager
screen.
Saving and Calling Layout
Manager Settings
You can drag objects to move and resize them,
use tool buttons and the Object menu to align
and rotate objects on the Layout Manager
screen.
You can save the Layout Manager screen arrangement
and setting contents to a file. If you need to close your
application in the middle of a job, you can save it to a file
and then open it later to continue your work.
You can resize and replace whole objects in the
Preference or Arrangement Settings screens.
Saving
See the Layout Manager screen help for more
details on each function.
A
On the Layout Manager screen, click File menu
and then Save as.
B
Enter the file name, select the location, and then
click Save.
C
Close the Layout Manager screen.
Opening saved files
A
Right-click the utility icon (
) in the Windows
taskbar and select Layout Manager from the
menu that appears.
The Layout Manager screen is displayed.
G
Click File - Properties, and make print settings
on the printer driver screen.
If the utility icon does not appear in the Windows
taskbar U “Summary of the Utility Tab” on
page 36
Set Media Type, Source, Size, and so on.
H
Click the File menu on the Layout Manager
screen, and then click Print.
Printing starts.
70
B
On the Layout Manager screen, click File menu
and then Open.
C
Select the location and open the required file.
Epson Stylus Photo R2000
User's Guide
Printing Varieties
Printing Directly from a
Digital Camera
You can print directly from digital cameras and other
PictBridge-compatible devices connected via USB.
The only source available is the auto sheet feeder.
Printing
A
Load paper in the auto sheet feeder.
U “Loading Paper into the Auto Sheet Feeder”
on page 19
B
Turn the digital camera on and connect it using a
USB cable.
C
Use the digital camera to select the photographs
you wish to print and the number of copies and
adjust other settings as necessary.
Tip:
❏ For information on menus and other
operations, see the documentation for the
digital camera.
❏
D
If the digital camera does not support page size
or paper type selection, the page size and paper
type will default to 4 × 6 in. photo paper.
Start printing from the digital camera.
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User's Guide
Color Management Printing
Color Management Print
Settings
Color Management
Printing
You can perform color management printing using this
printer's printer driver in the following two ways.
About Color Management
Choose the best method according to the application
you are using, the operating system environment, the
aim of the print out and so on.
Even when using the same image data, the original
image and the displayed image may look different, and
the printed results may look different to the image you
see on the display. This occurs due to the difference in
characteristics when input devices such as scanners and
digital cameras capture colors as electronic data, and
when output devices such as display screens and
printers reproduce colors from the color data. The color
management system is a means to adjust differences in
color conversion characteristics among input and
output devices. As well as applications for image
processing, each operating system is equipped with a
color management system, such as ICM for Windows
and ColorSync for Mac OS X.
Setting color management with the applications
This method is for printing from applications that
support color management. All color management
processes are carried out by the application's color
management system. This method is useful when you
want to obtain the same color management print results
using a common application among different operating
system environments.
U “Setting color management with the applications”
on page 73
Setting color management with the printer driver
The printer driver uses the operating system's color
management system and carries out all color
management processes. You can make color
management settings in the printer driver using the
following two methods.
In a color management system, a color definition file
called a “Profile” is used to perform color matching
between devices. (This file is also called an ICC profile.)
The profile of an input device is called an input profile
(or source profile), and of an output device, such as a
printer, is called a printer profile (or output profile). A
profile is prepared for each media type in this printer’s
driver.
❏ Host ICM (Windows)/ColorSync (Mac OS X)
Set when printing from applications that support
color management. This is effective in producing
similar print results from different applications
under the same operating systems.
The color conversion areas by the input device and the
color reproduction area by the output device differ. As a
result, there are color areas that do not match even when
performing color matching using a profile. In addition
to specifying profiles, the color management system
also specifies conversion conditions for areas where
color matching failed as “intent”. The name and type of
intent vary depending on the color management system
you are using.
U “Color management printing by Host ICM
(Windows)” on page 74
U “Color management printing by ColorSync
(Mac OS X)” on page 75
❏ Driver ICM (Windows only)
This allows you to perform color management
printing from applications that do not support
color management.
You cannot match the colors on the printed results and
display by color management between the input device
and the printer. To match both colors, you need to
perform color management between the input device
and the display as well.
U “Color management printing by Driver
ICM(Windows only)” on page 77
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Color Management Printing
Setting color
management with the
applications
Setting profiles
Settings for the input profile, printer profile, and intent
(matching method) vary between three types of color
management printing since their color management
engines are used differently. This is because color
management usage differs between the engines. Make
settings in the printer driver or application as described
in the following table.
Print using applications with a color management
function. Make the color management settings in the
application and disable the printer driver's color
adjustment function.
Input
profile
settings
Printer
profile
settings
Intent
settings
Driver ICM
(Windows)
Printer
Driver
Printer
Driver
Printer
Driver
Example of Adobe Photoshop CS4:
Host ICM
(Windows)
Applicatio
ns
Printer
Driver
Printer
Driver
Open the Print screen.
ColorSync
(Mac OS X)
Applicatio
ns
Printer
Driver
Applicatio
ns
Applications
Applicatio
ns
Applicatio
ns
Applicatio
ns
A
Make color management settings in the
applications.
Select Color Management and then Document.
Select Photoshop Manages Colors as the Color
Handling setting, select the Printer Profile and
the Rendering Intent, and then click Print.
Printer profiles for each paper type that is needed when
performing color management are installed with the
printer's printer driver. You can select the profile from
the printer driver's settings screen.
See the following for detailed information.
U “Color management printing by Driver
ICM(Windows only)” on page 77
U “Color management printing by Host ICM
(Windows)” on page 74
U “Color management printing by ColorSync (Mac
OS X)” on page 75
B
U “Setting color management with the applications”
on page 73
Display the printer driver's settings screen
(Windows) or Print screen (Mac OS X).
Make printer driver settings.
For Windows
U “Basic Printing Methods(Windows)” on
page 27
For Mac OS X
U “Basic Printing Methods(Mac OS X)” on
page 28
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Color Management Printing
C
Set color management to off.
Setting color
management with the
printer driver
For Windows
Select Off (No Color Adjustment) for Mode in
the Main tab.
Color management printing by
Host ICM (Windows)
Use image data in which an input profile has been
embedded. Also, the application must support ICM.
A
Make the settings for color adjustment using the
application.
Depending on the type of the application, make
the settings following the table below.
Adobe Photoshop CS3 or later
Adobe Photoshop Elements 6.0 or later
Adobe Photoshop Lightroom 1or later
Tip:
In Windows 7, Windows Vista, and Windows XP
(Service Pack 2 or later and .NET 3.0) Off (No
Color Adjustment) is selected automatically.
OS
Color Management
Settings
Windows 7
Printer Manages Colors
Windows Vista
For Mac OS X
Select Print Settings from the list, and then select
Off (No Color Adjustment) as the Color
Settings setting.
Windows XP
(Service Pack 2 or
later and .NET 3.0
or later)
Windows XP
(other than the
above)
No Color Management
In other applications, set No Color
Management.
Example of Adobe Photoshop CS4:
Open the Print screen.
D
Check other settings and start printing.
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Color Management Printing
Select Color Management and then Document.
Select Printer Manages Colors as the Color
Handling setting, and then click Print.
To change the profile, select Show all profiles at
the bottom.
D
When using applications without a color
management function, start from step 2.
B
Check other settings and start printing.
Color management printing by
ColorSync (Mac OS X)
Select ICM for Mode in the printer driver Main
tab and click Advanced.
Use image data in which an input profile has been
embedded. Also, the application must support
ColorSync.
U “Basic Printing Methods(Windows)” on
page 27
For Mac OS X 10.5 or 10.6
Depending on the application, color management
printing by ColorSync may not be supported.
C
Select Host ICM.
When Epson special media is selected from
Media Type in the Main screen, the printer
profile corresponding to the media type is
automatically selected and displayed in the
Printer Profile Description box.
75
A
Disable the color management functions in the
application.
B
Display the Print screen.
U “Basic Printing Methods(Mac OS X)” on
page 28
Epson Stylus Photo R2000
User's Guide
Color Management Printing
C
Select Color Matching from the list, and then
click ColorSync.
Applications
Color Management
Settings
Adobe Photoshop
CS3 or later
Printer Manages Colors
Adobe Photoshop
Lightroom 1or
later
Adobe Photoshop
Elements 6 or later
Other applications
D
No Color Management
Tip:
For information on the operating systems
supported by each application, visit the
distributor’s website.
In Mac OS X 10.5 you will also need to select
Print Settings from the list and then select Off
(No Color Adjustment) from Color Settings.
Example of Adobe Photoshop CS4:
Open the Print screen.
Select Color Management and then Document.
Select Printer Manages Colors as the Color
Handling setting, and then click Print.
For Mac OS X 10.4
Disable the color management functions in the
application.
A
Depending on the type of the application, make
the settings following the table below.
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Color Management Printing
B
Adobe Photoshop CS3 or later
Adobe Photoshop Elements 6.0 or later
Adobe Photoshop Lightroom 1or later
Display the Print screen, select Print Settings
from the list, and then select ColorSync as the
Color Settings.
U “Basic Printing Methods(Mac OS X)” on
page 28
OS
Color Management
Settings
Windows 7
Printer Manages Colors
Windows Vista
Windows XP
(Service Pack 2 or later
and .NET 3.0 or later)
Windows XP (other than
the above)
No Color Management
In other applications, set No Color Management.
C
Tip:
For information on the operating systems supported by
each application, visit the distributor’s website.
Check other settings and start printing.
Example of Adobe Photoshop CS4:
Open the Print screen.
Color management printing by
Driver ICM
(Windows only)
Select Color Management and then Document. Select
Printer Manages Colors as the Color Handling setting,
and then click Print.
The printer driver uses its own printer profiles to
perform color management. You can use the following
two color correction methods.
❏ Driver ICM (Basic)
Specify one type of profile and intent for processing
the entire image data.
❏ Driver ICM (Advanced)
The printer driver distinguishes the image data into
the Image, Graphics, and Text areas. Specify three
types of profiles and intents for processing each
area.
When using applications featuring a color
management function
Make the settings for color processing using the
application before making printer driver settings.
Depending on the type of the application, make the
settings following the table below.
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Color Management Printing
A
Select ICM for Mode in the printer driver Main
tab and click Advanced.
U “Basic Printing Methods(Windows)” on
page 27
B
Intent
Explanation
Absolute
Colorimetric
Assigns absolute color gamut
coordinates to the original and
print data and converts the data.
Therefore, color tone adjustment
is not performed on any white
point (or color temperature) for
the original or print data. This
feature is used for special
purposes such as logo color
printing.
From ICM Mode in the ICM screen, select
Driver ICM (Basic) or Driver ICM
(Advanced).
C
If you select Driver ICM (Advanced), you can
specify the profiles and intent for each image
such as photos, graphics, and text data.
Intent
Explanation
Saturation
Keeps the current saturation
unchanged and converts the
data.
Perceptual
Converts the data so that a more
visually natural image is
produced. This feature is used
when a wider gamut of color is
used for image data.
Relative
Colorimetric
Converts the data so that a set of
color gamut and white point (or
color temperature) coordinates
in the original data match their
corresponding print
coordinates. This feature is used
for many types of color
matching.
78
Check other settings and start printing.
Epson Stylus Photo R2000
User's Guide
Maintenance
Ink Density Optimization
Eliminates inconsistencies in ink density within the
cartridges for consistent color reproduction.
Maintenance
U “Ink Density Optimization” on page 81
Adjusting the Print Head
Adjusting the print head position (Print Head
Alignment)
If the print results appear grainy or out of focus, perform
Print Head Alignment. The Print Head Alignment
function corrects print misalignments.
You need to adjust the print head if white lines appear in
your print outs or if you notice the print quality has
declined. You can perform the following printer
maintenance functions for maintaining the print head
in good condition to ensure the best print quality.
U “Correcting Print Misalignment (Print Head
Alignment)” on page 82
Carry out appropriate maintenance depending on the
print results and situation.
Checking for clogged nozzles
Checking for and cleaning clogged nozzles
If the print head nozzles are clogged, print results may
include banding or unusual colors. Should you notice
such phenomena, check for clogged nozzles and
perform head cleaning if clogged nozzles are found.
Print a nozzle check pattern to check if the print head
nozzle is clogged. If the check pattern appears faint or
contain gaps, the nozzles are clogged. Perform head
cleaning to clear any clogged nozzles.
U “Checking for clogged nozzles” on page 79
Nozzle checks can be performed using either of the
following methods.
U “Head Cleaning” on page 80
❏ From the computer
Auto Nozzle Check and Cleaning
Perform a head cleaning followed by a nozzle check. The
printer performs a nozzle check and automatically
performs a head cleaning if it detects clogged nozzles.
❏ From the control panel
From the computer
U “Auto Nozzle Check and Cleaning” on page 81
Explanations in this section use the Windows printer
driver as an example.
Tip:
Note the following points when performing head
cleaning.
Use Epson Printer Utility 4 for Mac OS X.
❏
U “Epson Printer Utility 4 Functions” on page 39
Clean the print head only if print quality declines;
for example, if the printout is blurry or the color is
incorrect or missing.
❏
Head cleaning uses ink from all ink cartridges. Even
if you are using only black inks for black and white
printing, color inks are also consumed.
❏
If the nozzles are still clogged after you have
performed around four cycles of nozzle checks and
head cleaning, turn the printer off, wait for at least
six hours, and perform a nozzle check and head
cleaning again. Leaving the cartridges undisturbed
for a period of time may allow the ink that is causing
the clog to dissolve.
A
If the nozzles are still clogged, contact your dealer or
Epson Support.
79
Place regular A4 paper in the auto sheet feeder.
U “Loading Paper into the Auto Sheet Feeder”
on page 19
Epson Stylus Photo R2000
User's Guide
Maintenance
B
Example of clogged nozzles
Click Nozzle Check from the Utility tab in the
printer driver's Properties (or Print Settings)
screen.
Follow the on-screen instructions.
If any segments are missing in the nozzle check
pattern, perform head cleaning.
Head Cleaning
Head cleaning can be performed using either of the
following methods.
❏ From the computer
❏ From the control panel
From the Control Panel
From the Computer
A
Place regular A4 paper in the auto sheet feeder.
Explanations in this section use the Windows printer
driver as an example.
U “Loading Paper into the Auto Sheet Feeder”
on page 19
Use Epson Printer Utility 4 for Mac OS X.
B
Turn the printer off.
U “Using Epson Printer Utility 4” on page 39
C
Press the P button while pressing the ) button.
A
D
Check the results.
The printer will turn on and print a nozzle check
pattern.
Example of clean nozzles
There are no gaps in the nozzle check pattern.
80
Click Head Cleaning from the Utility tab in the
printer driver's Properties (or Print Settings)
screen.
Epson Stylus Photo R2000
User's Guide
Maintenance
B
C
Follow the on-screen instructions.
Head cleaning takes about three minutes.
From the Control Panel
Follow the on-screen instructions.
Depending on the condition of the nozzles, Auto
Nozzle Check and Cleaning will take from four to
ten minutes.
Press the H button for three seconds or more to start
head cleaning. The process takes about three minutes.
Ink Density Optimization
Auto Nozzle Check and Cleaning
Eliminates inconsistencies in ink density within the
cartridges for consistent color reproduction. The print
head is moved left and right to uniform the ink density.
Auto Nozzle Check and Cleaning prints a nozzle check
pattern which is read by a sensor to automatically check
for clogged nozzles. Head cleaning will then be
performed if clogged nozzles are detected.
At default settings, this operation is performed
automatically at certain periods (Auto Ink Density
Optimization). We normally recommend that this
setting not be changed.
Consult the following when changing Auto Ink Density
Optimization settings.
This operation is performed from the computer.
Explanations in this section use the Windows printer
driver as an example.
U “Adjusting Auto Ink Density Optimization
Settings” on page 81
Use EPSON Printer Utility 4 for Mac OS X.
If Off is selected for Auto Ink Density Optimization,
perform Ink Density Optimization once a week.
U “Using Epson Printer Utility 4” on page 39
A
B
U “Performing Ink Density Optimization” on page
82
Place regular A4 paper in the auto sheet feeder.
U “Loading Paper into the Auto Sheet Feeder”
on page 19
Adjusting Auto Ink Density
Optimization Settings
Click Auto Nozzle Check and Cleaning in the
Utility tab of the printer driver Properties (or
Print Settings) dialog.
Explanations in this section use the Windows printer
driver as an example.
Use EPSON Printer Utility 4 for Mac OS X.
U “Using Epson Printer Utility 4” on page 39
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Epson Stylus Photo R2000
User's Guide
Maintenance
A
Click Printer and Option Information in the
Utility tab of the printer driver Properties (or
Print Settings) dialog.
A
Click Ink Density Optimization in the Utility
tab of the printer driver Properties (or Print
Settings) dialog.
B
Select On or Off for Auto Ink Density
Optimization.
B
Follow the on-screen instructions.
Ink Density Optimization takes 30 seconds.
Do not open the printer cover while optimization
is in progress (while the P light is flashing).
Correcting Print Misalignment
(Print Head Alignment)
C
Because there is a small distance between the print head
and paper, misalignment may occur due to humidity or
temperature, the inertial force of the print head's
movements, or by moving the print head
bidirectionally. As a result, print results may appear
grainy or out of focus. When this happens, perform
Print Head Alignment to correct the print
misalignment.
Click OK to close the dialog.
Performing Ink Density Optimization
Explanations in this section use the Windows printer
driver as an example.
This operation is performed from the computer.
Use EPSON Printer Utility 4 for Mac OS X.
Explanations in this section use the Windows printer
driver as an example.
U “Using Epson Printer Utility 4” on page 39
Use EPSON Printer Utility 4 for Mac OS X.
U “Using Epson Printer Utility 4” on page 39
82
Epson Stylus Photo R2000
User's Guide
Maintenance
A
B
Load A4-size EPSON Photo Quality Inkjet Paper
into the auto sheet feeder.
Replacing Ink Cartridges
U “Loading Paper into the Auto Sheet Feeder”
on page 19
Ink Cartridge Product Numbers
The following ink cartridges can be used with this
printer.
Click Print Head Alignment from the Utility
tab in the printer driver’s Properties (or Print
Settings) screen.
Ink color
Product number
Yellow (Y)
T1594
Magenta (M)
T1593
Matte Black (MK)
T1598
Red (R)
T1597
Orange (OR)
T1599
Photo Black (PK)
T1591
Gloss Optimizer (GO)
T1590
Cyan (C)
T1592
Follow the on-screen instructions.
How to replace
If one of the installed ink cartridges is expended,
printing cannot be performed. If an ink low warning is
displayed, we recommend replacing the ink cartridge(s)
as soon as possible.
If an ink cartridge runs out while printing, you can
continue printing after replacing the ink cartridge.
However, when replacing ink during a print job, you
may see a difference in color depending on the drying
conditions.
Note:
Epson recommends the use of genuine Epson ink
cartridges. Epson cannot guarantee the quality or
reliability of non-genuine ink. The use of non-genuine
ink may cause damage that is not covered by Epson’s
warranties, and under certain circumstances may cause
erratic printer behavior.
Information about non-genuine ink levels may not be
displayed, and use of non-genuine ink is recorded for
possible use in service support.
The following procedure uses Yellow ink as an example.
You can use the same procedure to replace all ink
cartridges.
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Epson Stylus Photo R2000
User's Guide
Maintenance
A
Make sure the printer is on.
B
Open the printer cover.
Tip:
When an ink cartridge requires replacement, the
ink check light for affected cartridge will light.
C
Press the H button.
D
Open the cartridge cover.
The print head moves to the ink cartridge
replacement position.
Note:
Touch only the parts required to perform the
operation (shown in red).
E
Remove the ink cartridge that will be replaced.
Hold the cartridge by the hooks and lift it straight
up.
If the cartridge does not come out easily, pull
harder.
Note:
Removed ink cartridges may have ink around the
ink supply port, so be careful not to get any ink on
the surrounding area when removing the
cartridges.
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Epson Stylus Photo R2000
User's Guide
Maintenance
G
F
Insert the new ink cartridge.
Push the cartridge in until it clicks into place.
Shake the new cartridge four or five times and
then remove it from the package and peel off the
yellow film.
When shaking the cartridge and removing the
yellow film, hold the cartridge with the yellow
film facing up.
Repeat steps 5 to 7 to replace other ink cartridges.
Note:
Install ink cartridges in all slots. You will not be able
to print if ink cartridges are not installed in all slots.
Note:
Do not touch the green IC chip on the ink cartridges.
You may not be able to print properly.
H
Close the cartridge cover.
I
Close the printer cover.
Tip:
You may hear a rattling sound from inside the
cartridge when it is shaken.
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Epson Stylus Photo R2000
User's Guide
Maintenance
J
Cleaning sheet
If a cleaning sheet is provided with the Epson special
media, you can pass (feed and eject) it through the
printer to clean the rollers when plain paper fails to
produce the desired results.
Press the H button.
Ink charging will start. Ink charging takes about
three minutes.
Charging is complete when the P light stops
blinking.
See the manual supplied with the paper for more
information.
Cleaning the Printer
A
Turn on the printer.
Clean the printer periodically (about once a month) to
keep it in good condition.
B
Insert A3 or A3+ plain paper or a cleaning sheet
into the auto sheet feeder.
Plain paper:
Cleaning the Outside of the
Printer
A
Remove any paper from the printer.
B
Turn the printer off and unplug the printer.
C
Carefully remove dust and other foreign matter
using a soft cloth.
If the paper is smaller than A3 or A3+, only the
area corresponding to the size of the paper will be
cleaned.
Cleaning sheet:
Remove the protective covering from the
cleaning sheet and place the sheet in the auto
sheet feeder. Adhesive tape is located beneath the
protective covering. Do not touch the adhesive
tape or attach it to other objects.
C
Stubborn stains can be removed with a cloth that
has been dampened with water containing a
small amount of a neutral cleanser and then
thoroughly wrung out. The printer should then
be dried by wiping it with a dry cloth.
Press the ) button to feed the paper through the
printer (feed and eject).
Plain paper:
Continue feeding paper through the printer until
no ink smudges are detected.
Note:
Do not use volatile cleansers such has benzene,
thinner, or alcohol. Failure to observe this
precaution could result in discoloration or
deformation of the printer.
Cleaning sheet:
Feed the paper through the printer three times.
Cleaning the Inside of the Printer
Clean the rollers by passing (feeding and ejecting) one of
the following types of paper through the printer.
Plain Paper
If the print results are scratched or smudged, there may
be dirt on the rollers. Pass (feed and eject) plain paper
through the printer to remove dirt from the rollers.
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Epson Stylus Photo R2000
User's Guide
Problem Solver
Problem Solver
Lights
The lamps blink or light to show the status of the printer. Follow the instructions in the table below if an error occurs.
A Network light (green)
B Network light (yellow)
C Power light
D Paper light
E Ink light
Normal operation
Power light
On
Flashing
Network light
Flashing
(green)
Status
The printer is on and ready to print.
One of the following:
❏
The printer is starting up after being turned on.
❏
The printer is shutting down after being turned off.
❏
Ink Density Optimization is in progress.
❏
Ink cartridges are being replaced.
❏
The printer is checking the network connection.
❏
Head cleaning is in progress.
❏
The printer is receiving data or printing.
❏
A digital camera or other PictBridge device is connected.
❏
A firmware update is in progress.
Power light
Status
Flashing
The printer is receiving data or printing while
connected to an Ethernet or wireless LAN.
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Epson Stylus Photo R2000
User's Guide
Problem Solver
Network lights
Status
On (green)
Wireless LAN is operative.
On (yellow)
Ethernet LAN is operative.
Flashing (both)
Flashing
(alternately)
One of the following:
❏
WPS (PIN code) entry is in progress.
❏
The printer is preparing for or cancelling a firmware update.
One of the following:
❏
WPS (button) setup is in progress.
❏
The printer is starting after being turned on while connected to a network.
Errors
Ink-Related Errors
Ink light
On
Flashing
Status
What to do
One of the ink cartridge is expended or one
of the cartridges is not installed.
Install a fresh ink cartridge.
The printer fails to detect a new ink
cartridge after installation.
Remove and re-install the cartridge.
A wrong ink cartridge is installed.
Install a correct ink cartridge.
One of the ink cartridges is running low.
Ready a new ink cartridge.
Status
What to do
One of the following:
Insert the paper correctly and press
the ) button.
U “Replacing Ink Cartridges” on page
83
Paper-Related Errors
Paper light
On
❏
Paper or CD/DVD is not inserted.
❏
CD/DVD tray is not correctly inserted.
❏
Multiple sheets of paper were fed at
the same time.
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Epson Stylus Photo R2000
User's Guide
Problem Solver
Paper light
Flashing
Status
What to do
The printer cover is open.
Close the printer cover.
Paper or CD/DVD tray is jammed.
Remove jammed paper as described in the
following sections.
U “Paper from the Auto Sheet Feeder
Jams” on page 96
U “Jammed Fine Art Media” on page
97
U “Thick Paper or a CD or DVD Is
Jammed” on page 97
U “Roll paper jam” on page 98
The source selected in the printer driver
does not match the actual source.
Match the source selected in the printer
driver to the actual source.
Status
What to do
An error occurred during WPS (button)
setup.
❏
Network-Related Errors
Network lights
Flashes
(yellow)
The wireless LAN access point must
also be in setup mode. You can also
try moving the printer closer to the
wireless LAN access point (try for a
distance of about 3 m or less).
❏
An attempt was made to connect to a
wireless network while the printer was
connected to an Ethernet LAN.
Adjust settings and try again.
Another wireless device in the same
area is also attempting to connect
using WPS (button) setup. Try again
after a short wait.
End the connection to the Ethernet LAN
before adjusting wireless settings.
Other Errors
Paper light
Flashing (both)
Ink light
Status
What to do
An unrecoverable error has
occurred.
Turn printer off and then on
again.
A USB hub is connected to the
connector for external devices.
Do not connect digital cameras
or other PictBridge devices via a
USB hub. Connect such devices
directly to the printer’s
connector for external devices.
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Epson Stylus Photo R2000
User's Guide
Problem Solver
Paper light
Flashing
(alternately)
Ink light
Status
What to do
The printer’s ink pads are at the
end of their service life.
The printer’s ink pads are not
user serviceable. Contact your
dealer or Epson Support to
request a replacement. The
printer can not be used until the
pads have been replaced; this
prevents the ink from
overflowing.
The time between replacements
varies depending on how often
the printer is used.
The front manual feed tray is not
in the correct position.
When printing on CDs, DVDs, or
thick paper, open the front
manual feed tray and position
the disc or paper correctly.
The front manual feed tray
should be closed when printing
on other media.
A USB device that does not
support PictBridge is connected.
90
The printer can not print data
from devices that do not support
PictBridge. Disconnect the
device from the connector for
external devices.
Epson Stylus Photo R2000
User's Guide
Problem Solver
Troubleshooting
o
Is the interface cable connected directly to
the computer?
If you use a printer switching device or extension
cable between the printer and the computer, you may
not able to print depending on the their
combinations. Connect the printer and the computer
directly with the interface cable and check if you can
print normally.
You cannot print (because the
printer does not work)
The printer does not turn on.
o
o
Is the power cable plugged into the electrical
outlet or the printer?
In the USB specification, daisy-chains of up to five USB
hubs are possible. However, we recommend that you
connect the printer to the first hub connected directly
to the computer. Depending on the hub you are
using, the operation of the printer may become
unstable. If this should occur, plug the USB cable
directly into your computer's USB port.
Make sure the power cable is securely plugged into
the printer.
o
When using a USB hub, is it being used
correctly?
Is there any problem with the electrical
outlet?
Make sure your outlet works by connecting the power
cable for another electric product.
o
o
Make sure the USB hub is recognized correctly on the
computer. If the USB hub is recognized correctly,
unplug all of the USB hubs from the computer's USB
port, and then connect the printer's USB interface
connector directly to the computer's USB port. Ask the
USB hub manufacturer about USB hub operation.
Press and briefly hold the P button.
Cannot Print
o
Is the USB hub recognized correctly?
Confirm the printer operation.
o
Print a nozzle check pattern.
U “Checking for clogged nozzles” on page 79
If a nozzle check pattern is printed, the printer has not
malfunctioned. Check the following.
Is the printer icon listed in the Devices and
Printers, Printers, or Printers and Faxes folder
(Windows)?
If the printer icon is not listed, the printer driver is not
installed. Install the printer driver.
U “Cannot Print from the Printer Driver” on page
91
o
If the nozzle check pattern is not printed correctly, the
printer may require repair.
Check the printer port.
Contact your dealer or Epson Support.
Click the Ports tab in the printer driver’s Properties
screen, and check the Print to the following
port(s).
Cannot Print from the Printer Driver
o
o
Does the printer port setting match the
printer connection port? (Windows)
❏
USB: USB xxx (x stands for the port number) for
the USB connection
Is the cable plugged in properly?
❏
Make sure the printer's interface cable is securely
plugged into the correct terminal of the computer
and the printer. Also, make sure the cable is not
broken nor bent. If you have a spare cable, try
connecting with the spare cable.
Network: The correct IP address for the network
connection
If it is not indicated, the printer driver is not installed
correctly. Delete and reinstall the printer driver.
U “Uninstalling the printer driver” on page 38
Does the interface cable specification match
the specifications for the computer?
o
Is the printer added to the printer list? (Mac
OS X)
Make sure the interface cable specifications match
the specifications for the printer and the computer.
Click the Apple Menu, the System Preferences
folder, and then the Print & Fax folder.
U “Specifications Table” on page 104
If the printer name is not displayed, add the printer.
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Epson Stylus Photo R2000
User's Guide
Problem Solver
You cannot print under the network
environment.
Your problem is not listed here.
o
o
Connect the printer directly to the computer
using a USB cable, and then try to print.
Perform a test print from the printer driver so that you
can check that the connection between the printer
and computer is correct and the printer driver settings
are correct.
If you can print via USB, there are some problems on
the network environment. See the Network Guide
(PDF). If you cannot print via USB, see the appropriate
section in this User's Guide.
(1) Make sure that the printer is turned on and in ready
status, and load A4 or larger paper.
(2) Open the Devices and Printers, Printers and
Faxes, or Printers folder.
The printer has an error.
o
(3) Right-click the target printer icon, and select
Properties.
Check the lights in the control panel.
U “Lights” on page 87
(4) On the General tab, click the Print Test Page
button.
The printer stops printing.
o
After a while the printer starts to print a test page.
Is the status of print queue Pause? (Windows)
If you stop printing or the printer stops printing
because of an error, the print queue enters a Pause
status. You cannot print in this status.
Double-click the printer icon in the Devices and
Printers, Printers, or Printers and Faxes folder; if
printing is paused, deselect Pause Printing in the
Printer menu.
o
Decide whether the trouble is caused by the
printer driver or the application. (Windows)
❏
If the test page is printed correctly, the
connection between the printer and computer is
correct. Go to the next section.
❏
If the test page is not printed correctly, check the
items above again.
U “You cannot print (because the printer does
not work)” on page 91
The “Driver Version” shown on the test page is the
version number of the Windows internal driver. This
differs from the Epson printer driver version that you
installed.
Is printing paused? (Mac OS X)
Mac OS X 10.5 and 10.6:
If you click Pause Printer in Print & Fax, the printer
does not start printing until it is released.
The printer sounds like it is
printing, but nothing prints
(1) Click the Apple Menu, the System Preferences
folder, and then the Print & Fax folder.
(2) Double-click the paused printer.
o
(3) Click Resume Printer.
Did you replace ink cartridges while the
printer was off?
(1) Double-click the Applications folder, the Utilities
folder, and then Printer Setup Utility.
If ink cartridges are replaced when the printer is off,
the printer will be unable to correctly determine the
ink level, with the result the ink lights may fail to turn
on when the cartridges require replacement and the
printer may fail to print normally. Be sure to follow the
procedure described in this manual when replacing
ink cartridges.
(2) Double-click the paused printer.
U “Replacing Ink Cartridges” on page 83
Mac OS X 10.4:
If you click Stop Jobs in the Printer Setup Utility, the
printer does not start printing until it is released.
(3) Select the paused job and click Start Jobs.
If Printer Setup Utility is displayed in the Dock, you
can follow the steps below.
(1) Click the Printer Setup Utility icon in the Dock.
(2) Double-click the paused printer.
(3) Select the paused job and click Start Jobs.
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Problem Solver
o
Has the printer been left unused for a long
time?
o
Print quality will be affected if the paper currently
loaded in the printer does not match the Media Type
selected in the printer driver Main tab (Windows) or
Print screen (Mac OS X). Be sure to match the media
type setting with the paper that is loaded in the
printer.
If the printer has not been used for a long time, the
nozzles may have dried up and have been clogged. If
the printer has been left unused for an extended
period, check that the print head nozzles are not
clogged before resuming printing. If the nozzles are
clogged, perform head cleaning.
U “Checking for clogged nozzles” on page 79
o
Is Off selected for Auto Ink Density
Optimization?
Inconsistencies may develop in the density of the ink
inside the cartridges when Off is selected for Auto Ink
Density Optimization. Perform Ink Density
Optimization.
Print Quality/Print Results
Print quality is poor, uneven, too
light, or too dark.
o
Are the Media Type settings correct?
U “Performing Ink Density Optimization” on page
82
We normally recommend that you select On for Auto
Ink Density Optimization.
Are the print head nozzles clogged?
If the nozzles are clogged, specific nozzles do not fire
ink and the print quality declines. Try printing a nozzle
check pattern.
U “Adjusting Auto Ink Density Optimization
Settings” on page 81
U “Checking for clogged nozzles” on page 79
o
Perform print head cleaning if the nozzles are
clogged.
Print quality may decline slightly if priority is given to
speed using Print Quality › Quality Options in the
printer driver. For better quality prints, choose
settings that assign priority to quality.
U “Head Cleaning” on page 80
o
Was Print Head Alignment performed?
With bidirectional printing, the print head prints while
moving left and right. If the print head is misaligned,
ruled lines may be misaligned accordingly. If vertical
ruled lines are misaligned with bidirectional printing,
perform Print Head Alignment.
o
U “Color Management Printing” on page 72
o
Have you compared the printing result with
the image on the display monitor?
Since monitors and printers produce colors
differently, printed colors will not always match
on-screen colors perfectly.
Are you using a genuine Epson ink cartridge?
This printer is developed for use with Epson ink
cartridges. If you use non-Epson ink cartridges, the
prints may smear, or the color of the printed image
may be changed because the remaining ink level is
not correctly detected. Be sure to use the correct ink
cartridge.
o
Was color management performed?
Perform color management.
U “Correcting Print Misalignment (Print Head
Alignment)” on page 82
o
Is print speed currently prioritized over print
quality?
o
Is there enough ink?
The print quality may decline when the ink is low. We
recommend replacing the ink cartridge with a new
one. If there is a difference in color after replacing the
ink cartridge, try performing head cleaning a few
times.
Are you using an old ink cartridge?
The print quality declines when an old ink cartridge is
used. Replace the old ink cartridge with a new one. We
recommend using the ink cartridge before the expiry
date printed on the packaging (within six months
after installing in the printer).
Tip: The amount of ink remaining can be viewed in the
EPSON Status Monitor window.
Windows: U “Summary of the Utility Tab” on page
36
Mac OS X: U “Epson Printer Utility 4 Functions” on
page 39
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Epson Stylus Photo R2000
User's Guide
Problem Solver
o
Vertical ruled lines are misaligned.
Are you printing with PhotoEnhance (auto
print quality adjustment)?
PhotoEnhance optimally enhances data that lacks
appropriate contrast or saturation for clear results
when printing. As a result, colors in images printed
with PhotoEnhance may differ from those displayed
on screen.
o
Is the print head misaligned? (in bidirectional
printing)
With bidirectional printing, the print head prints while
moving left and right. If the print head is misaligned,
ruled lines may be misaligned accordingly. If vertical
ruled lines are misaligned with bidirectional printing,
perform Print Head Alignment.
U “Auto Correct Color and Print Photos
(PhotoEnhance)” on page 42
U “Correcting Print Misalignment (Print Head
Alignment)” on page 82
o
Did you print a photograph or other color
image on plain paper?
The printed surface is scuffed or
soiled.
The type of paper used for color printing has a large
effect on the quality of the results. Choose a paper
(including special medias and plain paper) according
to your intended purpose.
o
o
Check that the paper specifications are compatible
with this printer. For information about the media
types and appropriate settings for printing on paper
from other manufacturers or when using RIP software,
see the manual supplied with the paper, or contact
the dealer of the paper or the manufacturer of the RIP.
Did you print on the wrong side of the paper?
Special medias have a back (non-printable) side. Place
the front (printable) side on top.
The color is not exactly the same as
another printer.
o
o
Is the paper creased or folded?
Do not use old paper or paper with folds in it. Always
use new paper.
Colors vary depending on the printer type
due to each printer's characteristics.
Because inks, printer drivers, and printer profiles are
developed for each printer model, the colors printed
by different printer models are not exactly the same.
o
Is the paper wavy or slack?
Cut sheets become wavy or slack due to changes in
temperature or humidity which may result in the
printer being unable to recognize the paper size
correctly. Flatten the paper before loading it in the
printer, or use new paper.
You can achieve similar colors with the same color
adjustment method or the same gamma setting by
using the printer driver.
U “Color Management Printing” on page 72
o
The print is not positioned properly
on the paper.
o
Is the paper too thick or too thin?
Is the print head scuffing the print surface?
The print head may scuff the print surface if thick
paper is used. In this event, adjust printer driver
settings as described below.
Have you specified the print area?
Windows:
Check the print area in the settings of the application
and the printer.
Open the Utility tab, click Speed and Progress, and
select Reduce scraping.
Mac OS X:
o
Select Thick paper in the Extension Settings tab.
Is the paper size setting correct?
If the Paper Size setting in the printer driver and the
size of the loaded paper do not match, the print may
not be where you want it, or part of it may be cut off. In
this case, check the print settings.
94
Epson Stylus Photo R2000
User's Guide
Problem Solver
o
Margins appear in borderless
printing.
Are you printing from a
PictBridge-compatible device?
If the print surface is scuffed or soiled when you print
from a digital camera or other PictBridge device, print
in “reduce scraping” mode.
o
(1) Turn the printer off.
Are the settings for the print data in the
application correct?
Make sure that the paper settings in the application
are correct as well as in the printer driver.
(2) With the PictBridge-compatible device connected,
press the P button while pressing the H button.
U “Borderless printing” on page 48
(3) Release the buttons when the printer P light starts
to flash.“reduce scraping” mode is now in effect.
o
It will remain in effect until the printer is turned off.
o
Make sure that the paper settings of the printer match
the paper that you are using.
Is the Inside of the printer dirty?
There may be dirt on the rollers. Pass (feed and eject)
paper through the printer to clean the rollers.
o
U “Cleaning the Inside of the Printer” on page 86
U “Borderless printing” on page 48
Are you using the printer at normal room
temperature?
o
Epson special media should be used at normal room
temperature (temperature: 15 to 25 °C, humidity: 40
to 60 %). For information about paper such as thin
paper from other manufacturers that requires special
handling, see the manual supplied with the paper.
o
Are you using paper that supports borderless
printing?
Paper that does not support borderless printing may
expand or contract while printing so that margins
appear even when borderless is set. We recommend
using paper that is designed to support borderless
printing.
Are the Media Type settings correct?
Make sure that the printer driver 's Media Type
settings match the paper that you are using. The
amount of ink to be fired is controlled according to the
media type. If the settings do not match the paper
loaded, too much ink may be fired.
o
Is the paper stored correctly?
The paper may expand or contract if it is not stored
correctly so that margins appear even when
borderless is set. See the manual supplied with the
paper for more information on the storage method.
Too much ink is fired.
o
Have you changed the amount of
enlargement?
Adjust the amount of enlargement for borderless
printing. Margins may appear if you set the amount of
enlargement to Min.
The paper is creased.
o
Are the paper settings correct?
U “Supported Media” on page 99
Unable to Feed or Eject Paper
Did you shake the ink cartridge before
installing it in the printer?
The printer uses pigment inks, which require that the
ink inside the cartridge be mixed before the cartridge
is installed.
o
Is the paper loaded in the correct position?
See the following for the correct paper loading
positions.
U “Replacing Ink Cartridges” on page 83
U “Loading Cut Sheets” on page 19
U “Loading and Cutting Roll Paper” on page 23
U “Loading and Removing CDs and DVDs” on page
25
If the paper is loaded correctly, check the condition of
the paper that you are using.
95
Epson Stylus Photo R2000
User's Guide
Problem Solver
o
Paper from the Auto Sheet
Feeder Jams
Is the paper loaded in the correct direction?
Load cut sheets vertically. If the paper is not loaded in
the correct orientation, the printer will not recognize
the paper or feed it correctly, resulting in errors.
To resolve the jam, follow the steps below:
U “Loading Cut Sheets” on page 19
o
Note:
Do not use force. Attempting to forcibly remove jammed
paper could damage the printer.
Is the paper creased or folded?
Do not use old paper or paper with folds in it. Always
use new paper.
o
A
Is the paper damp?
Do not use paper that is damp. Also, Epson special
media should be left in the bag until you intend to use
it. If it is left out for a long time, the paper curls up and
gets damp so that it does not feed properly.
o
Is the paper wavy or slack?
Cut sheets become wavy or slack due to changes in
temperature or humidity, which may result in the
printer being unable to recognize the paper size
correctly. Flatten the paper before loading it in the
printer, or use new paper.
o
Is the paper too thick or too thin?
Check that the paper specifications are compatible
with this printer. For information about the media
types and appropriate settings for printing on paper
from other manufacturers or when using RIP software,
see the manual supplied with the paper, or contact
the dealer of the paper or the manufacturer of the RIP.
o
Are you using the printer at normal room
temperature?
Epson special media should be used at normal room
temperature (temperature: 15 to 25 °C, humidity: 40
to 60 %).
o
The rollers inside the printer may be dirty.
If a cleaning sheet is provided with the paper, pass
(feed and eject) it through the printer to clean the
rollers.
U “Cleaning the Inside of the Printer” on page 86
o
Is paper jammed in the printer?
Open the printer cover of the printer and check that
there are no paper jams or foreign objects in the
printer. If paper is jammed, see below and clear the
jammed paper.
96
Slowly pull the jammed paper from the printer.
Epson Stylus Photo R2000
User's Guide
Problem Solver
B
Open the printer cover and slowly pull the
jammed paper out of the printer.
A
Press the M button for three seconds or more to
eject the paper from the rear of the printer.
B
Pull the paper out from the back of the printer.
C
After removing the paper, press the M button to
cancel the error.
D
If you are unable to remove the paper, turn the
printer off and slowly pull the paper out from the
back of the printer.
If the paper can not be pulled out from the back
but can be removed from the front, pull the paper
out from the front.
C
Note:
Attempting to forcibly remove jammed paper could
damage the printer.
After removing the paper, close the printer cover
and press the ) button to cancel the error.
E
If you are unable to remove the paper, contact
your dealer or Epson Support.
Thick Paper or a CD or DVD Is
Jammed
To resolve the jam, follow the steps below:
A disc appears in the illustration, but the same
procedure applies to paper.
D
If you are unable to remove the paper, contact
your dealer or Epson Support.
Jammed Fine Art Media
To remove jammed paper, follow the steps below:
97
Epson Stylus Photo R2000
User's Guide
Problem Solver
A
E
Pull the paper or disc out from the front.
If you are unable to remove the paper, contact
your dealer or Epson Support.
Others
B
After removing the jammed item, press
the ) button to cancel the error.
C
If you are unable to remove the item, contact
your dealer or Epson Support.
Color ink runs out quickly even when
printing in the Black mode or when
printing black data.
o
All nozzles are cleaned during head cleaning, using all
colors of ink. (Even when Black mode is selected, the
ink for all colors is consumed while cleaning.))
U “Head Cleaning” on page 80
Roll paper jam
The printer status may not be
displayed correctly when using
EPSON Status Monitor 3 over a
network.
To remove jammed paper, follow the steps below:
A
Press the M button for three seconds or more to
eject the paper from the rear of the printer.
B
Turn the knob on the roll paper holder to take up
the excess paper.
Color ink is consumed during the head
cleaning process.
o
Epson Network Utility may not be installed.
(Windows)
Select Epson Network Utility from the Software List
on the software disc supplied with the printer and
install.
The Printer Shakes and Makes Noise
o
C
Press the M button to cancel the error.
D
If you are unable to remove the paper, turn the
printer off and slowly pull the paper out from the
back of the printer.
Wait for the current operation to end.
If the P light flashes while the printer shakes and
makes noise, Auto Ink Density Optimization is in
progress. Wait for the process to stop; this may take
from 15 seconds to 3 minutes, depending on
conditions.
U “Ink Density Optimization” on page 81
If the paper can not be pulled out from the back
but can be removed from the front, cut the paper
at the roll paper feeder and pull the paper out
from the front.
Note:
Attempting to forcibly remove jammed paper could
damage the printer.
98
Epson Stylus Photo R2000
User's Guide
Appendix
Appendix
Supported Media
The following media can be used with this printer.
We recommend you use Epson special media for high-quality printing results.
Tip:
For information about the media types and appropriate settings for printing on paper other than Epson special media or
when using raster image processing (RIP) software, see the manual supplied with the paper, or contact the dealer of the paper
or the manufacturer of the RIP.
Item descriptions
Name: Describes the media name.
Size: Describes the size for cut sheet media or the width for roll paper.
Capacity: Describes how many sheets can be loaded in the auto sheet feeder. For cut sheets only.
Source: Describes the source from which paper is loaded.
Borderless: Describes whether borderless printing is available.
ICC Profile: Describes the ICC profile for the media. The file name of the profile is used as the profile name in the
printer driver or the application.
Media Type: Describes the media type selected in the printer driver.
99
Epson Stylus Photo R2000
User's Guide
Appendix
Epson Special Media
Name
Size
Capaci
ty
Sour
ce
Bord
erles
s
ICC Profile
Media Type
(Printer Driver)
Premium Glossy
Photo Paper
13 × 18
cm (5 × 7
in.)
30
Sheet
✓
SPR2000 Epson Premium
Glossy.icc
Epson Premium
Glossy
16 : 9
wide (102
× 181
mm)
20
10 × 15
cm (4 × 6
in.)
30
A4
30
A3
10
A3+
10
329 mm
(A3+)
-
Roll
Paper
13 × 18
cm (5 × 7
in.)
30
Sheet
✓
SPR2000 Epson Glossy.icc
Epson Glossy
10 × 15
cm (4 × 6
in.)
30
A4
30
10 × 15
cm (4 × 6
in.)
30
Sheet
✓
SPR2000 Epson Premium
Semigloss.icc
Epson Premium
Semigloss
A4
30
A3
10
A3+
10
329 mm
(A3+)
-
Roll
Paper
A4
100
Sheet
-
SPR2000 Epson Photo Qlty IJP.icc
Epson Photo
Quality Ink Jet
A3
50
A3+
50
A4
30
Sheet
✓
SPR2000 Epson Matte
Paper-HW.icc
Epson Matte
A3
10
A3+
10
Glossy Photo Paper
Premium
Semigloss Photo
Paper
Photo Quality
Inkjet Paper
Matte
Paper-Heavyweig
ht
100
Epson Stylus Photo R2000
User's Guide
Appendix
Name
Size
Capaci
ty
Sour
ce
Bord
erles
s
ICC Profile
Media Type
(Printer Driver)
Archival Matte
Paper
A4
30
Sheet
✓
SPR2000 Epson Archival Matte.icc
Epson Archival
Matte
A3
10
A3+
10
Bright White Ink Jet
Paper
A4
80
Sheet
✓
SPR2000 Standard.icc
plain papers
Watercolor Paper Radiant White
A3+
1
Rear
✓
SPR2000 Watercolor Paper Radiant White.icc
Watercolor Paper
- Radiant White
Velvet Fine Art
Paper
A3+
1
Rear
✓
SPR2000 Velvet Fine Art Paper.icc
Velvet Fine Art
Paper
Photo Quality Self
Adhesive sheets
A4
1
Sheet
✓
SPR2000 Epson Photo Qlty IJP.icc
Epson Photo
Quality Ink Jet
Premium Ink Jet
Plain Paper
A4
80
Sheet
-
SPR2000 Standard.icc
plain papers
Usable Commercially Papers
Note:
❏ Do not use paper that is wrinkled, scuffed, torn, or dirty.
❏
Although plain paper can be loaded and fed in the printer as long as it meets the following specifications, Epson cannot
guarantee the print quality.
❏
In addition to plain paper, media that meet the following specifications can be loaded into the printer; note, however,
that Epson cannot guarantee print quality or that the paper will feed correctly.
Name
Size
Capacity
Thickness
Source
Bord
erles
s
Media Type
(Printer
Driver)
Plain paper
(cut sheets)
A4, B5, A5, A6, Letter
12 mm total
thickness
0.08–0.11 mm
(64–90 g/m2)
Auto sheet
feeder
-
Plain Paper
A3, B4, Legal
5 mm total
thickness
Non-standard sizes
1
1.3 mm
Front
manual feed
(thick paper)
-
*1
(89 × 127–329 × 1,117.6
mm)
Thick
paper
A3+
1
101
Epson Stylus Photo R2000
User's Guide
Appendix
Name
Size
Capacity
Thickness
Source
Bord
erles
s
Media Type
(Printer
Driver)
CDs/DVDs
12 cm, 8 cm
1
-
Front
manual feed
(CD/DVD
tray)
-
CD/DVD
Premium
Surface
12 cm, 8 cm
1
-
Front
manual feed
(CD/DVD
tray)
-
A special
computer
application is
required to
print CDs and
DVDs. Use the
supplied
Epson Print
CD
application.
*1 See the manual supplied with the paper and adjust settings as appropriate.
102
Epson Stylus Photo R2000
User's Guide
Appendix
D
Fix the print head in place using ordinary tape.
A
Turn off the printer and remove all cables.
E
Close the printer cover.
B
Remove any paper.
F
Keeping the printer flat, pack it in styrofoam or
other protective material and place it in the box.
C
Open the printer cover.
Transporting the Printer
Follow the steps below when moving or transporting the
printer. To protect the printer from shock and
vibration, repack it in the original box using the original
packing materials.
When applying the tape, be careful not to touch
the internal parts of the printer. Some tape may
be difficult to remove if it is left in place for an
extended period. Remove the tape immediately
after transport.
Note:
❏ Only hold the required area;otherwise, the printer
may be damaged.
❏
Move and transport the printer with ink cartridges
installed. Do not remove the ink cartridges;
otherwise, the nozzles may be clogged and make it
impossible to print, or ink may leak.
Preparing the Printer for
Transport
After Transport
Before using the printer for the first time after transport,
check that the print head is not clogged.
U “Checking for clogged nozzles” on page 79
103
Epson Stylus Photo R2000
User's Guide
Appendix
Specifications Table
Printer Specifications
Weight
Approx. 12.3 kg
(without ink cartridges and
supplied accessories)
Printer Specifications
Printing method
On-demand ink jet
Nozzle
configuration
108 nozzles × 8 (Yellow, Magenta,
Matte Black, Red, Orange, Photo
Black, Gloss Optimizer, Cyan)
High-Speed USB×1 (for connection
to computer)
Resolution
(maximum)
5760 × 1440 dpi
IEEE802.1.1b/g/n
Control code
ESC/P raster (undisclosed
commands)
Interface
High-Speed USB×1 (for PictBridge)
Ethernet 10Base-T/100Base-TX *
* Use a shielded twisted-pair cable (Category 5 or higher).
Electrical
ESC/P-R
100-120 V
Model
220-240 V
Model
Input voltage range
AC 90–132 V
AC 198–264
V
Rated frequency range
50–60 Hz
Input frequency range
49.5–60.5 Hz
Rated current
0.6 A
0.3 A
Printin
g
Approx. 21
W (ISO/
IEC24712)
Approx. 21
W (ISO/
IEC24712)
Storage (before unpacking): 5 to
85% (without condensation)
Ready
mode
Approx. 7.7
W
Approx. 7.7
W
Storage (after unpacking): 5 to 85%
(without condensation)
Sleep
mode
Approx. 3.5
W
Approx. 3.7
W
Power
off
Approx. 0.2
W
Approx. 0.4
W
Paper feed method
Friction feed
Temperature
Operating: 10 to 35°C (50 to 95oF)
Storage (before unpacking):
-20 to 60°C (-4 to 140oF) (within 120
hours at 60°C (140oF), within a
month at 40°C (104oF))
Storage (after unpacking):
-20 to 40°C (-4 to 104oF) (within a
month at 40°C (104oF))
Humidity
Power
consumptio
n
Operating: 20 to 80% (without
condensation)
Supported image file formats (when connected to
PictBridge-compatible devices)
JPEG files compliant with Exif version 2.3
External
dimensions
Storage dimensions: (W) 622 × (D)
324 × (H) 219 mm
Normal dimensions: (W) 622 × (D)
797 × (H) 418 mm
104
Epson Stylus Photo R2000
User's Guide
Appendix
Network
Wireless
LAN
Wired LAN
Tip:
For the latest information on supported operating
systems, access the site at:
Standard:
IEEE 802.11b/g/n*1
Security:
WPA-PSK (TKIP/AES)
WPA2 compliant, WEP
(64/128bit)
Frequency
Band:
2.4 GHz
Standards and Approvals
Communicatio
n Mode:
Infrastructure, ad hoc*2
U.S. model:
Standard:
Ethernet 100BASE-TX/
10 BASE-T
http://www.epson.com
Safety
UL60950-1
CAN/CSA-C22.2 No.60950-1
EMC
*1 Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g
depending on location of purchase.
FCC Part 15 Subpart B Class B
CAN/CSA-CEI/IEC CISPR 22 Class B
*2 IEEE802.11n is not supported.
This equipment contains the following wireless module.
Ink Specifications
Manufacturer: Marvell Semiconductor Inc.
Type
Special ink cartridges
Pigment ink
Yellow, Magenta, Matte Black, Red,
Orange, Photo Black, Gloss
Optimizer, Cyan
Type: SP88W8786-MD0-2C2T00
Use by date
See the date printed on the
package (at normal temperature)
Print quality
guarantee expiry
Six months (after installing in the
printer)
Storage
temperature
Uninstalled:
-20 to 40°C (within a month at 40°C)
This product conforms to Part 15 of the FCC Rules and
RSS-210 of the IC Rules. Epson cannot accept
responsibility for any failure to satisfy the protection
requirements resulting from a non-recommended
modification of the product. Operation is subject to the
following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept
any interference received, including interference that
may cause undesired operation of the device.
Installed:
-20 to 40°C (within a month at 40°C)
To prevent radio interference to the licensed service,
this device is intended to be operated indoors and away
from windows to provide maximum shielding.
Equipment (or its transmit antenna) that is installed
outdoors is subject to licensing.
Note:
❏ The ink freezes if left at below -15°C for a long time.
If the ink does freeze, leave it at room temperature
(25 °C, no condensation) for at least three hours
before use.
❏
Do not refill the ink.
European model:
Supported operating systems
Low Voltage Directive 2006/95/EC
EN60950-1
EMC directive 2004/108/EC
EN55022 Class B
Windows XP/Windows XP x64
EN61000-3-2
Windows Vista
EN61000-3-3
Windows 7
EN55024
Mac OS X 10.4.11–10.6
105
Epson Stylus Photo R2000
User's Guide
Appendix
R&TTE Directive 1999/5/EC
EN300 328
EN301 489-1
EN301 489-17
EN60950-1
For European users:
We, Seiko Epson Corporation, hereby declare that this
equipment Model B472A is in compliance with the
essential requirements and other relevant provisions of
Directive 1999/5/EC.
For use only in Ireland, UK, Austria, Germany,
Liechtenstein, Switzerland, France, Belgium,
Luxemburg, Netherlands, Italy, Portugal, Spain,
Denmark, Finland, Norway, Sweden, Iceland, Cyprus,
Greece, Slovenia, Bulgaria, Czech, Estonia, Hungary,
Latvia, Lithuania, Poland, Romania, and Slovakia.
Only indoor operation is permitted in France.
If used outside of own premises, general authorization is
required in Italy.
Epson cannot accept responsibility for any failure to
satisfy the protection requirements resulting a
non-recommended modification of the products.
Australian model:
EMC
AS/NZS CISPR22 Class B
Epson hereby declares that this product, Model B472A,
is in compliance with the essential requirements and
other relevant provisions of AS/NZS4771. Epson
cannot accept responsibility for any failure to satisfy the
protection requirements resulting from a
non-recommended modification of the product.
106
Epson Stylus Photo R2000
User's Guide
Where To Get Help
Where To Get Help
Contacting Epson
Support
Technical Support Web
Site
Before Contacting Epson
If your Epson product is not operating properly and you
cannot solve the problem using the troubleshooting
information in your product documentation, contact
Epson support services for assistance. If Epson support
for your area is not listed below, contact the dealer where
you purchased your product.
Epson’s Technical Support Web Site provides help with
problems that cannot be solved using the
troubleshooting information in your product
documentation. If you have a Web browser and can
connect to the Internet, access the site at:
Epson support will be able to help you much more
quickly if you give them the following information:
http://support.epson.net/
❏ Product serial number
(The serial number label is usually on the back of the
product.)
If you need the latest drivers, FAQs, manuals, or other
downloadables, access the site at:
http://www.epson.com
❏ Product model
Then, select the support section of your local Epson
Web site.
❏ Product software version
(Click About, Version Info, or similar button in
the product software.)
❏ Brand and model of your computer
❏ Your computer operating system name and version
❏ Names and versions of the software applications
you normally use with your product
107
Epson Stylus Photo R2000
User's Guide
Where To Get Help
Help for Users in North America
Help for Users in Taiwan
Epson provides the technical support services listed
below.
Contacts for information, support, and services are:
World Wide Web (http://
www.epson.com.tw)
Internet Support
Visit Epson’s support website at http://epson.com/
support and select your product for solutions to
common problems. You can download drivers and
documentation, get FAQs and troubleshooting advice,
or e-mail Epson with your questions.
Information on product specifications, drivers for
download, and products enquiry are available.
Epson HelpDesk
(Phone: +0280242008)
Speak to a Support Representative
Our HelpDesk team can help you with the following
over the phone:
Dial: (562) 276-1300 (U.S.), or (905) 709-9475
(Canada), 6 am to 6 pm, Pacific Time, Monday through
Friday. Days and hours of support are subject to change
without notice. Toll or long distance charges may apply.
❏ Sales enquiries and product information
❏ Product usage questions or problems
Before you call Epson for support, please have the
following information ready:
❏ Enquiries on repair service and warranty
❏ Product name
Repair service center:
❏ Product serial number
❏ Proof of purchase (such as a store receipt) and date
of purchase
Telephone
number
Fax
number
Address
02-23416969
02-23417070
No.20, Beiping E. Rd.,
Zhongzheng Dist.,
Taipei City 100, Taiwan
02-27491234
02-27495955
1F., No.16, Sec. 5,
Nanjing E. Rd.,
Songshan Dist., Taipei
City 105, Taiwan
02-32340688
02-32345299
No.1, Ln. 359, Sec. 2,
Zhongshan Rd.,
Zhonghe City, Taipei
County 235, Taiwan
039-605007
039-600969
No.342-1, Guangrong
Rd., Luodong
Township, Yilan County
265, Taiwan
038-312966
038-312977
No.87, Guolian 2nd Rd.,
Hualien City, Hualien
County 970, Taiwan
02-82273300
02-82278866
5F.-1, No.700,
Zhongzheng Rd.,
Zhonghe City, Taipei
County 235, Taiwan
❏ Computer configuration
❏ Description of the problem
Note:
For help using any other software on your system, see the
documentation for that software for technical support
information.
Purchase Supplies and Accessories
You can purchase genuine Epson ink cartridges, ribbon
cartridges, paper, and accessories from an Epson
authorized reseller. To find the nearest reseller, call
800-GO-EPSON (800-463-7766). Or you can purchase
online at http://www.epsonstore.com (U.S. sales) or
http://www.epson.ca (Canadian sales).
Help for Users in Europe
Check your Pan-European Warranty Document for
information on how to contact Epson support.
108
Epson Stylus Photo R2000
User's Guide
Where To Get Help
Telephone
number
Fax
number
Address
03-2810606
03-2810707
No.413, Huannan Rd.,
Pingzhen City, Taoyuan
County 324, Taiwan
03-5325077
03-5320092
1F., No.9, Ln. 379, Sec. 1,
Jingguo Rd., North
Dist., Hsinchu City 300,
Taiwan
04-23291388
04-23291338
3F., No.510, Yingcai Rd.,
West Dist., Taichung
City 403, Taiwan
04-23805000
04-23806000
No.530, Sec. 4, Henan
Rd., Nantun Dist.,
Taichung City 408,
Taiwan
05-2784222
05-2784555
No.463, Zhongxiao Rd.,
East Dist., Chiayi City
600, Taiwan
06-2221666
07-5520918
06-2112555
07-5540926
Internet URL
http://www.epson.com.au
Access the Epson Australia World Wide Web pages.
Worth taking your modem here for the occasional surf!
The site provides a download area for drivers, Epson
contact points, new product information and technical
support (e-mail).
Epson Helpdesk
Epson Helpdesk is provided as a final backup to make
sure our clients have access to advice. Operators on the
Helpdesk can aid you in installing, configuring and
operating your Epson product. Our Pre-sales Helpdesk
staff can provide literature on new Epson products and
advise where the nearest dealer or service agent is
located. Many types of queries are answered here.
The Helpdesk numbers are:
No.141, Gongyuan N.
Rd., North Dist., Tainan
City 704, Taiwan
1F., No.337, Minghua
Rd., Gushan Dist.,
Kaohsiung City 804,
Taiwan
07-3222445
07-3218085
No.51, Shandong St.,
Sanmin Dist.,
Kaohsiung City 807,
Taiwan
08-7344771
08-7344802
1F., No.113, Shengli Rd.,
Pingtung City,
Pingtung County 900,
Taiwan
Phone:
1300 361 054
Fax:
(02) 8899 3789
We encourage you to have all the relevant information
on hand when you ring. The more information you
prepare, the faster we can help solve the problem. This
information includes your Epson product
documentation, type of computer, operating system,
application programs, and any information you feel is
required.
Help for Users in Singapore
Sources of information, support, and services available
from Epson Singapore are:
Help for Users in Australia
World Wide Web
(http://www.epson.com.sg)
Epson Australia wishes to provide you with a high level
of customer service. In addition to your product
documentation, we provide the following sources for
obtaining information:
Information on product specifications, drivers for
download, Frequently Asked Questions (FAQ), Sales
Enquiries, and Technical Support via e-mail are
available.
Your Dealer
Don’t forget that your dealer can often help identify and
resolve problems. The dealer should always be the first
call for advise on problems; they can often solve
problems quickly and easily as well as give advise on the
next step to take.
Epson HelpDesk
(Phone: (65) 6586 3111)
Our HelpDesk team can help you with the following
over the phone:
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Epson Stylus Photo R2000
User's Guide
Where To Get Help
❏ Sales enquiries and product information
❏ Frequently Asked Questions (FAQ), Sales
Enquiries, questions through e-mail
❏ Product usage questions or problems
Epson Hotline
❏ Enquiries on repair service and warranty
❏ Sales enquiries and product information
Help for Users in Thailand
❏ Technical support
Contacts for information, support, and services are:
Phone
(62) 21-572 4350
World Wide Web
(http://www.epson.co.th)
Fax
(62) 21-572 4357
Epson Service Center
Information on product specifications, drivers for
download, Frequently Asked Questions (FAQ), and
e-mail are available.
Jakarta
Epson Hotline
(Phone: (66)2685-9899)
Mangga Dua Mall 3rd floor No 3A/B
Jl. Arteri Mangga Dua,
Jakarta
Phone/Fax: (62) 21-62301104
Our Hotline team can help you with the following over
the phone:
Bandung
❏ Sales enquiries and product information
Lippo Center 8th floor
Jl. Gatot Subroto No.2
Bandung
Phone/Fax: (62) 22-7303766
❏ Product usage questions or problems
Surabaya
❏ Enquiries on repair service and warranty
Help for Users in Vietnam
Hitech Mall lt IIB No. 12
Jl. Kusuma Bangsa 116 – 118
Surabaya
Phone: (62) 31-5355035
Fax: (62)31-5477837
Contacts for information, support, and services are:
Yogyakarta
Epson Hotline (Phone):
84-8-823-9239
Hotel Natour Garuda
Jl. Malioboro No. 60
Yogyakarta
Service Center:
80 Truong Dinh Street,
District 1, Hochiminh City
Vietnam
Phone: (62) 274-565478
Medan
Help for Users in Indonesia
Wisma HSBC 4th floor
Jl. Diponegoro No. 11
Medan
Phone/Fax: (62) 61-4516173
Contacts for information, support, and services are:
Makassar
World Wide Web
(http://www.epson.co.id)
MTC Karebosi Lt. Ill Kav. P7-8
JI. Ahmad Yani No.49
Makassar
Phone: (62)411-350147/411-350148
❏ Information on product specifications, drivers for
download
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Epson Stylus Photo R2000
User's Guide
Where To Get Help
Help for Users in Hong Kong
Fax:
603-56288388/399
To obtain technical support as well as other after-sales
services, users are welcome to contact Epson Hong
Kong Limited.
Epson Helpdesk
❏ Sales enquiries and product information (Infoline)
Phone:
Internet Home Page
Epson Hong Kong has established a local home page in
both Chinese and English on the Internet to provide
users with the following information:
603-56288222
❏ Enquiries on repair services & warranty, product
usage and technical support (Techline)
Phone:
❏ Product information
603-56288333
❏ Answers to Frequently Asked Questions (FAQs)
❏ Latest versions of Epson product drivers
Help for Users in India
Users can access our World Wide Web home page at:
Contacts for information, support, and services are:
http://www.epson.com.hk
World Wide Web
(http://www.epson.co.in)
Technical Support Hotline
Information on product specifications, drivers for
download, and products enquiry are available.
You can also contact our technical staff at the following
telephone and fax numbers:
Phone:
(852) 2827-8911
Epson India Head Office - Bangalore
Fax:
(852) 2827-4383
Phone:
080-30515000
Fax:
30515005
Help for Users in Malaysia
Epson India Regional Offices:
Contacts for information, support, and services are:
World Wide Web
(http://www.epson.com.my)
❏ Information on product specifications, drivers for
download
❏ Frequently Asked Questions (FAQ), Sales
Enquiries, questions through e-mail
Epson Trading (M) Sdn. Bhd.
Head Office.
Phone:
603-56288288
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Location
Telephone
number
Fax number
Mumbai
022-28261515 /
16/17
022-28257287
Delhi
011-30615000
011-30615005
Chennai
044-30277500
044-30277575
Kolkata
033-22831589 / 90
033-22831591
Hyderabad
040-66331738/ 39
040-66328633
Cochin
0484-2357950
0484-2357950
Coimbatore
0422-2380002
NA
Epson Stylus Photo R2000
User's Guide
Where To Get Help
Location
Telephone
number
Fax number
Pune
020-30286000 /
30286001
/30286002
020-30286000
Ahmedabad
079-26407176 / 77
079-26407347
Helpline
For Service, Product info or to order a cartridge 18004250011 (9AM - 9PM) - This is a Toll-free number.
For Service (CDMA & Mobile Users) - 3900 1600 (9AM
- 6PM) Prefix local STD code
Help for Users in the Philippines
To obtain technical support as well as other after sales
services, users are welcome to contact the Epson
Philippines Corporation at the telephone and fax
numbers and e-mail address below:
Trunk Line:
(63-2) 706 2609
Fax:
(63-2) 706 2665
Helpdesk
Direct Line:
(63-2) 706 2625
E-mail:
epchelpdesk@epc.epson.com.ph
World Wide Web
(http://www.epson.com.ph)
Information on product specifications, drivers for
download, Frequently Asked Questions (FAQ), and
E-mail Enquiries are available.
Toll-Free No. 1800-1069-EPSON(37766)
Our Hotline team can help you with the following over
the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
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