Electric Mobility Ultralite 355X Owner`s manual

UL 370
Owners Manual
Two Electric Avenue • P.O. Box 7025
Bellmawr, NJ 08099-9803
Toll Free 1 (866) 482-FOLD
Fold & Go Model 370 Owner’s Manual
Thank you for purchasing the Model 370 Fold & Go UltraLite Vehicle. With proper care, this vehicle should give
you a lifetime of fun and excitement. You will enjoy the freedom to do what you want, when you want, and when
you want to.
Your satisfaction means everything to us. That’s why we have the best customer service in the industry.
Information on our service and warranties are all spelled out in a subsequent section of this manual.
UltraLite Vehicles’ mission is to provide easy to use, convenient and portable mobility products to help you get
more out of your life.
Please call us at 1-866-482-FOLD if you have any questions.
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Fold & Go Model 370 Owner’s Manual
Contents
Title
Page
Safety Information .......................................................................................................................................................................................... 1
Important Information Regarding Electromagnetic Interference (EMI) ......................................................................................... 3
Getting to know your Fold & Go Model 370 ..................................................................................................................................... 6
Components.................................................................................................................................................................................................. 6
Figure 1 — Fold & Go Model 370 Components ............................................................................................................................... 6
Initial Setup .................................................................................................................................................................................................... 7
Installing Seat and Battery Pack ....................................................................................................................................................... 7
Seat Installation ............................................................................................................................................................................ 8
Figure 2 — Installing the Seat ............................................................................................................................................. 8
Battery Pack Installation .................................................................................................................................................................... 9
Figure 3 — Installing the Battery Pack ....................................................................................................................................... 9
Charging Battery ................................................................................................................................................................................ 10
Figure 4 — Battery Charging, Off Vehicle ................................................................................................................................. 10
Figure 5 — Battery Pack Charging Connections ...................................................................................................................... 11
Controls and Adjustments ....................................................................................................................................................................... 12
Operating Controls ........................................................................................................................................................................... 12
Dash Controls ............................................................................................................................................................................ 12
Figure 6 — Dash Controls .................................................................................................................................................. 12
Speed Control ............................................................................................................................................................. 12
Battery Gauge ............................................................................................................................................................. 13
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Fold & Go Model 370 Owner’s Manual
Horn .............................................................................................................................................................................. 13
On/Off Key .................................................................................................................................................................. 13
Figure 7 - Key Location ..................................................................................................................................... 13
Forward/Reverse Levers .......................................................................................................................................... 14
Adjusting Armrests ............................................................................................................................................................................ 14
Figure 8 — Armrest Adjustments ............................................................................................................................................... 14
Adjusting Tiller .................................................................................................................................................................................... 15
Figure 9 — Tiller Adjustment ...................................................................................................................................................... 15
Accessories .................................................................................................................................................................................................. 16
Using the Fold & Go .................................................................................................................................................................................... 17
Day-to-Day Use .......................................................................................................................................................................................... 17
Transferring On or Off the Vehicle ................................................................................................................................................ 18
Driving .................................................................................................................................................................................................. 19
Speed Settings ............................................................................................................................................................................ 20
Inclines .......................................................................................................................................................................................... 20
Cornering & Turning ................................................................................................................................................................. 21
Curbs and Small Obstacles ..................................................................................................................................................... 21
Freewheel Operation ............................................................................................................................................................... 21
Figure 10 — Brake Release Lever ..................................................................................................................................... 21
Folding and Unfolding Operations ......................................................................................................................................................... 22
Folding Instructions ........................................................................................................................................................................... 22
Unfolding Instructions ...................................................................................................................................................................... 24
Disassembly & Re-Assembly ................................................................................................................................................................... 25
Figure 11 - Model 370 Dissassembled .......................................................................................................................................... 25
Taking the Fold & Go Model 370 Apart ....................................................................................................................................... 26
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Fold & Go Model 370 Owner’s Manual
Figure 12 - Seat Removal ......................................................................................................................................................... 26
Figure 13 - Battery Pack Removal ......................................................................................................................................... 26
Figure 14 - Lowering the Tiller ............................................................................................................................................... 27
Figure 15 - Quick Release Drivetrain handle ..................................................................................................................... 27
Re-assembling the Fold & Go Model 370 .................................................................................................................................... 28
Figure 16 - Aligning the Quick Release Drivetrain ............................................................................................................ 29
Transporting the Fold & Go .................................................................................................................................................................... 30
Maintenance and Servicing ...................................................................................................................................................................... 32
Preventative Maintenance ........................................................................................................................................................................ 32
Seat Upholstery .................................................................................................................................................................................. 32
Bodywork ............................................................................................................................................................................................ 33
Storage ................................................................................................................................................................................................. 33
Electronics ........................................................................................................................................................................................... 33
Motor Brakes ...................................................................................................................................................................................... 34
Driving Brake ...................................................................................................................................................................................... 34
Tires ...................................................................................................................................................................................................... 34
Tire Pressure ...................................................................................................................................................................................... 34
Battery .................................................................................................................................................................................................. 35
Troubleshooting Guide ............................................................................................................................................................................. 36
Controller Fault Codes ............................................................................................................................................................................ 38
Parts Ordering/Factory Return Procedures ....................................................................................................................................... 39
Specifications ................................................................................................................................................................................................... 40
Limited Warranty .......................................................................................................................................................................................... 41
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Fold & Go Model 370 Owner’s Manual
Figures
Figure Number
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
Title
Page
Fold & Go Model 370 Components .............................................................................................................. 6
Installing the Seat ................................................................................................................................................ 8
Installing the Battery Pack ................................................................................................................................ 9
Battery Charging, Off Vehicle ......................................................................................................................... 10
Battery Pack Charging Connections ............................................................................................................ 11
Dash Controls ................................................................................................................................................... 12
Key Location ...................................................................................................................................................... 13
Armrest Adjustments ....................................................................................................................................... 14
Tiller Adjustment .............................................................................................................................................. 15
Brake Release Lever ......................................................................................................................................... 21
Model 370 Disassembled ................................................................................................................................ 25
Seat Removal .................................................................................................................................................... 26
Battery Pack Removal ...................................................................................................................................... 26
Lowering the Tiller ........................................................................................................................................... 27
Quick Release Drivetrain Handle ................................................................................................................. 27
Aligning the Quick Release Drivetrain ........................................................................................................ 29
© 2005 Electric Mobilty Corp.
UltraLite™ and Fold & Go™ are trademarks of Electric Mobilty Corp.
No liability is assumed with respect to the use of any information contained in this publication. While every precaution has been taken in the preparation of this
publication, Electric Mobilty Corp., assumes no responsibility for errors or omissions nor is any liability assumed for damages resulting from the use of information
contained in this publication. This publication, as well as operational details described herein, are subject to change without notice.
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Fold & Go Model 370 Owner’s Manual
Safety Information
Read and understand these Warnings and the entire manual before using your Fold & Go Scooter. Failure to follow these
instructions may result in damage to the vehicle or serious injury. NOTE: The anti-tip caster wheels may NOT
prevent the scooter from tipping if scooter is used improperly.
1. DO NOT exceed the specifications of this unit, modify
this unit in anyway, or use the unit for a purpose other
than as intended.
5. DO NOT attempt to ride over curbs or other
obstruction higher than 2 inches.
6. DO NOT stop when going up an incline. If you must
do so, always lean forward to shift the center of gravity
2. DO NOT operate this unit if your health or
and prevent the unit from tipping.
medications you are taking cause you to feel dizzy, affect
your vision, or in any way impact your thought process,
7. DO NOT climb inclines that pose a concern for
coordination, or ability to safely operate the unit.
stability.
Check with your physician should you experience any of
these symptoms.
8. DO NOT drive across an incline or attempt to turn
while on an incline.
3. DO NOT operate this unit after consuming any
alcoholic beverages.
9. DO NOT back down an incline or allow the unit to be
backed down an incline.
4. DO NOT transfer “on” or “off” the unit until it is
turned “OFF”, completely stopped, and when it is on a
10. DO NOT turn off the power while the unit is moving.
stable and level surface.
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Fold & Go Model 370 Owner’s Manual
11. ALWAYS remember vehicle capacity is limited to one 18. USE CAUTION when braking on an incline or wet or
slippery surfaces as the unit will take longer to come to
person only. This unit is not approved for towing or for
a complete stop.
weights in excess of the published maximum.
12. ALWAYS drive straight up and down inclines.
13. ALWAYS turn the power off when the unit is not in
use. This will not only extend the life of the charge in
the battery but will keep the unit from being
accidentally moved.
14. ALWAYS use a grounded receptacle. Use of a nongrounded receptacle could result in an electrical shock.
19. USE CAUTION when operating the unit in bad
weather or driving through water as moisture could
affect the control system or other parts of the unit
either temporarily or permanently.
20. OPERATOR must remain seated when the unit is
moving.
21. NEVER hose off your vehicle or allow it to come in
direct contact with water.
15. ALWAYS reduce speed when making a turn.
22. NEVER use your unit in a shower or steam room.
16. ALWAYS keep arms and legs within the confines of
the unit.
23. NEVER charge batteries that may be frozen.
17. USE EXTRA CAUTION when climbing inclines
(ramps, hills, driveways, etc.).
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Fold & Go Model 370 Owner’s Manual
Important Information Regarding Electromagnetic Interference (EMI)
It is very important that you read this information regarding the possible effects of electromagnetic interference (EMI) on
your scooter.
Electromagnetic interference (EMI) refers to the effects that outside sources of electromagnetic energy (radio and
television broadcasts, CB radios, garage door openers, cellular telephones, etc.) might have on the control systems of your
scooter. The interference from these sources could cause the scooter to release its brakes, move by itself, or to move in
an unintended direction. EMI could also result in permanent damage to the control system.
The sources of electromagnetic energy can be broadly classified into three types:
• Hand held short-range portable transceivers — These are transmitter/receivers with the antenna mounted
directly on the unit. Examples include: citizen band (CB) radios, “walkie-talkies”, security, fire and police transceivers,
cellular telephones, and devices that transmit signals even when not in use.
• Medium range mobile transceivers — These usually have the antenna mounted outside of a vehicle or building.
Examples include: police, fire, ambulance and taxi transceivers.
• Long range transmitters and receivers — These usually have the antenna mounted on a tower. Examples
include: commercial radio/television broadcasts and amateur (HAM) radios.
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Fold & Go Model 370 Owner’s Manual
Other types of hand-held devices like cordless phones, laptop computers, AM/FM radios, and small appliances like hair
dryers or electric shavers may also generate electromagnetic energy, but it is such a small amount that, as far as we know,
no EMI problems should occur with these devices.
The intensity of interference from electromagnetic energy is measured in volts per meter (v/m), which refers to the
strength of the electrical source (voltage) as it relates to the distance away from the object being considered (in meters).
Resistance of a scooter to a certain EMI intensity is commonly called its “immunity level.” A level of 20 volts/meter is a
generally achievable and useful immunity level against interference from radio wave sources (the higher the immunity level,
the greater the protection).
Your scooter has been tested and found to meet the required immunity level for Electromagnetic Interference (20 v/m).
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Fold & Go Model 370 Owner’s Manual
WARNING!
Even with an immunity level of 20 volt/meter, certain precautions must be followed
to ensure that your vehicle will not be affected by outside electromagnetic
sources.
• Do not operate hand-held transceivers such as citizen band (CB) radios or turn on powered communication
devices such as cellular phones while the scooter is turned on.
• Be aware of nearby transmitters, such as radio and television stations, and avoid coming close to them.
• If an unintended movement should occur while operating the scooter, turn the power “off” as soon as it is safe to
do so.
• Be aware that if you do operate any electrically powered accessories, radios, cellular phones, or other devices, that
your scooter may become more susceptible to interference from outside electromagnetic sources.
• Report all incidents of unintended movement or unexpected brake releases to Electric Mobility’s customer service
department.
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Fold & Go Model 370 Owner’s Manual
Getting to know your Fold & Go Model 370
Your Fold & Go Model 370 scooter from UltraLite is a powerful, useful vehicle that offers increased mobility with easy,
safe operation. Before using your Fold & Go, use this section to first familiarize yourself with the components, setup,
controls, and adjustments to enjoy it safely and successfully.
Components
The Fold & Go Model 370 consists of the following major components. Locations are shown in Figure 1.
Figure 1 — Fold & Go Model 370 Components
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Fold & Go Model 370 Owner’s Manual
Initial Setup
Prior to using your Fold & Go, use the following to initially setup the vehicle for proper use and safe, comfortable
operation. Initial setup involves installing the seat and Battery Pack. If the vehicle is delivered with the seat and Battery
Pack installed, you can skip this section and proceed with how to charge the battery before riding.
Installing Seat and Battery Pack
The Model 370 includes a removable seat and detachable Battery Pack that may require installation when you first receive
it. Use the following to install the seat and Battery Pack.
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Fold & Go Model 370 Owner’s Manual
Seat Installation
The seat is mounted on a folding, tubular frame that
attaches directly to the chassis of the vehicle. A QuickRelease latch at the bottom rear of the vehicle frame
secures the frame in place. To install the seat:
• Tip the seat frame forward and slide the front legs of
the seat into the seat leg sockets
• Lower the rear end of the seat frame into the rear
locations in the chassis
• Make sure the Seat Latch snaps into locked position
Seat installation is shown in Figure 2.
Figure 2 — Installing the Seat
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Fold & Go Model 370 Owner’s Manual
Battery Pack Installation
The Battery Pack is mounted directly into the frame, above
the drivetrain, and secured by a spring-loaded latch. When
in position, electrical contact is made automatically, no
further connections are required. Battery installation is
shown in Figure 3.
To install the Battery Pack:
• Use handle to lift Battery Pack into position
• Once alligned in battery slot, allow pack to slide
down into place. Electrical and Mechanical
connections will engage when pack is fully seated in
slot.
Battery may not be fully charged upon initial installation.
Refer to the following section to recharge the Battery Pack
of your Fold & Go.
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Figure 3 — Installing the Battery Pack
Fold & Go Model 370 Owner’s Manual
Charging Battery
Although the vehicle ships from the factory with the
Battery fully charged, it may have become discharged during
transit, storage, etc. Use the following to charge the
Battery before driving.
1. Locate and identify the separate Battery Charger and
AC line cord that accompanies the vehicle.
2. The Battery can be charged either on or off the vehicle.
If more convenient, detach Battery from vehicle and set
on dry, flat surface accessible to an electrical outlet, as
shown in Figure 4.
Figure 4 — Battery Charging, Off Vehicle
3. Locate Charger connection on upper back side of
Battery housing. It is covered by a round, sliding door
labeled “Charger.” Battery Pack charging connection on
vehicle is shown in Figure 5.
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Fold & Go Model 370 Owner’s Manual
4. Attach the separate AC line cord into the Charger.
Connect other end to electrical outlet. (Note: The LED
will turn flashing red to show that the charger has
passed the power on test and is ready for connection
to the battery.)
5. Plug the round, 3-prong plug attached to the Charger
into connection on Battery.
6. An LED Indicator on the charger housing should appear
red while charging. When LED appears green, Battery is
fully charged.
Figure 5 — Battery Pack Charging Connection
7. If Battery was removed from vehicle, replace it into
frame and make sure latch secures it in place.
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Fold & Go Model 370 Owner’s Manual
Controls and Adjustments
Before driving, it is suggested that you learn about the controls of the scooter and how to perform some initial
adjustments to increase safety and improve rider comfort.
Operating Controls
The vehicle includes the following controls used for operation.
Dash Controls
All major controls used while driving are located on the
dash mounted on the front tiller. The dash of the Model
370 is shown in Figure 6. Each control is described in the
following.
Speed Control — The Speed Dial regulates the maximum
speed. Start at the slowest speed until you feel confident
with controlling your vehicle safely. Turning the speed dial to
the left (towards the turtle symbol) decreases maximum
speed. Turning it to the right (towards the rabbit symbol)
increases maximum speed.
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Figure 6 — Dash Controls
Fold & Go Model 370 Owner’s Manual
Battery Gauge — The 370 includes an illuminated Battery
Gauge that provides a visual indication of the electrical
charge in the Battery Pack. It consists of 10 different LED
bars (3 red, 4 amber and 3 green), that are lit in accordance
with the state of battery charge.
• If all bars are lit — indicates Battery Pack is fully
charged
• If only red and amber bars are lit — indicates Battery
Pack charge is low
• If only red bars are lit or flashing — indicates Battery
Pack requires immediate recharging
Horn — Pressing the horn button on the dash sounds the
horn. Releasing the horn button deactivates the horn.
The horn is useful to warn people or animals that you are
coming towards them. You may also find it helpful to use it
when rounding blind corners or going in reverse.
On/Off Key — Controls power. Turning the key clockwise
turns power “On.” When “On” the Battery Gauge will
indicate battery level. Turning the key counterclockwise
turns the vehicle “Off.” Key should always be in the “Off”
position when transferring on or off scooter.
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Figure 7 — Key Location
Fold & Go Model 370 Owner’s Manual
Forward/Reverse Levers — Selects movement direction and speed of the vehicle. To move forward, squeeze the
right lever towards the handle grip. To move in reverse, squeeze the left lever towards the handle grip. Operating
speed is proportional to the amount you squeeze each lever. Smoother starts and stops can be accomplished by
gradually moving each lever.
Adjusting Armrests
Your vehicle includes armrests. You can adjust the width between
armrest so that you are seated in the most comfortable position
possible. Armrest adjustments are shown in Figure 8.
To adjust armrest width:
•
•
•
•
Loosen Adjustment Knobs on armrest bracket
Slide armrest support to desired position
Tighten Adjustment Knob to secure armrest bracket
Repeat with other side armrest
Additionally, the armrests can be folded down and out of the way
for easier movement in and out of the seat. Lift the armrest up at
the rear to disengage and fold downward. Moving armrest up and
lifting at rear until it engages into bracket returns armrest to riding
position.
Figure 8 — Armrest Adjustments
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Fold & Go Model 370 Owner’s Manual
WARNING!
DO NOT use armrest as support when transferring on or off the vehicle. Armrests
are not designed to support weight of rider when getting on or off the seat.
Adjusting Tiller
The angle of the tiller and dash may be adjusted to the individual
rider’s preference. Multiple angles are available to reposition the
tiller. The side tiller mounted Adjustment Lever is used to reposition
tiller.
To change tiller position:
• Pull lever towards you to release tiller
• Move tiller to desired angle
• Release lever to secure tiller at desired position.
Tiller Adjustment Lever is shown in Figure 9.
Figure 9 — Tiller Adjustment
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Fold & Go Model 370 Owner’s Manual
Accessories
Your Fold & Go Model 370 can include several useful accessories to make your riding experience more enjoyable,
convenient, and easier. These accessories can include:
•
•
•
•
•
•
•
Lifting Harness
Storage Bags
Beverage Holder
Extra Battery Pack
Headlight
Brake light
Sideview Mirror
These accessories are available separately and come with complete instructions for installation and use with your Fold &
Go vehicle. Contact your UltraLite Customer Service representative for further information.
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Fold & Go Model 370 Owner’s Manual
Using the Fold & Go
Once you’ve gotten familiar with the Fold & Go Model 370 components, controls, and have charged the Battery Pack, you
can use the following section to use it. This section presents instructions for:
• Day-to-Day Use
• Folding & Unfolding
• Shipping and Transport
If you are unsure of how to operate your vehicle, go back to the previous section before attempting any use.
Day-to-Day Use
The following describes using your Fold & Go during general, daily operation, including:
• Transferring On & Off
• Driving
• Freewheel Operation
Additional information, including folding/unfolding and disassembling the Fold & Go for transport and storage is presented
in a subsequent section (see page 22).
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Fold & Go Model 370 Owner’s Manual
Transferring On or Off the Vehicle
Your Fold & Go has been designed to make transferring on and off the vehicle as easy as possible.
WARNING!
Make sure key is either in the OFF position or removed before transferring ON or
OFF the vehicle.
Use the following recommendations to assist you in making a more comfortable transfer.
• Use the Tiller Pivot Release to move Tiller away from seat for ease of transfer.
• Lift the folding armrests of the seat up and out of your way. Be sure to move them down into the riding position
before operating.
• Use the footrest area of the frame for assistance when transferring on and off.
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Fold & Go Model 370 Owner’s Manual
Driving
Once seated on your vehicle, driving is as simple as using the Engager Levers to move forward (right lever) or reverse (left
lever) and steering in the desired direction. Before driving, however, you should keep in mind the following
recommendations.
• Tiller is adjusted to comfortable riding position.
• Seat is locked onto frame. Check latching lever.
• Motor is engaged. Check Brake Lever. Should be in “DRIVE” position.
• Armrests are locked into driving position.
WARNING!
If any of these items are questionable, DO NOT OPERATE! Check before driving.
Failure to disregard these conditions may cause accidents or injuries.
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Fold & Go Model 370 Owner’s Manual
Speed Settings
The overall forward/reverse speed range of the vehicle is selected from the Speed Control knob on the dash. Lower
settings (indicated by the turtle symbol) result in slower speeds. Higher settings (indicated by the rabbit symbol) provide
faster speeds.
When first operating your vehicle, select slower settings until you feel comfortable.
Inclines
It is recommended that speed be reduced when traveling on (up or down) inclines. Select the slowest speed setting that
will still allow the vehicle to climb the incline.
NEVER try to turn around on an incline!
If vehicle stops on an incline, DO NOT attempt to continue.
When stopped on an incline, back down with the speed set at “slow” and back down in one continuous movement. DO
NOT start and stop.
Always lean forward when traveling on inclines (up or down) for greater stability.
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Fold & Go Model 370 Owner’s Manual
Cornering & Turning
ALWAYS reduce to a safe speed when making a turn or going around a corner.
Curbs and Small Obstacles
DO NOT attempt to ride over curbs or any other obstructions higher than 2 inches (5 cm).
Freewheel Operation
The Fold & Go features a “freewheel” mode to allow it to be
pushed by hand . To activate manually, turn the key switch OFF
and locate the brake release lever on the right side of the
drivetrain. The Brake Release Lever is shown in Figure 10.
Push lever towards front of vehicle, “NEUTRAL” position, to
disengage the brake. Move lever back towards rear of
vehicle, “DRIVE” position, to reengage the brake. When
your vehicle is in “freewheel” mode, brakes will not operate.
WARNING!
Never sit in vehicle if it is in
“freewheel” mode on an incline.
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Figure 10 — Brake Release Lever
Fold & Go Model 370 Owner’s Manual
Folding and Unfolding Operations
The ability to easily and safely fold and stow the vehicle and later unfold and use it is a prime feature of the Fold & Go
vehicle. Instructions to fold and unfold are presented in the following. No tools are required to either fold or unfold the
vehicle and it can safely be performed by one person.
Folding Instructions
1. Turn key switch to “Off” position.
2. Remove battery pack by simply pulling upright on the battery pack handle, the lock latch will automatically disengage.
Using the handle, carefully lift the battery pack up and away from frame.
3. Grasp the seat handle at the rear of the seat bottom and depress the seat latch to unlock the seat frame.
4. Pulling seat rearward, swing the inner seat legs away from the latch, while lifting the seat by the seat handle. This will
move the lower portion of the inner seat legs to the rear and out of the front seat leg sockets.
5. Swing the inner seat leg forward and gently lower the seat to the frame, fold down the seat back and arms. The seat
will nest neatly on the frame.
6. Remove front basket (if required) by pulling upright on the basket.
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Fold & Go Model 370 Owner’s Manual
7. Using the Tiller Adjustment Lever, release the tiller and fold the tiller down. Secure tiller with provided velcro straps.
With the vehicle in this folded position, you can easily lift the front end by the frame handle and roll it on the anti-tip
casters.
Warning!
Do not place metal objects over open battery terminals. May cause short circuits.
You can remove the seat either folded or unfolded. To remove the seat in its folded, flat position, release the seat latch
handle at the left rear of the frame and lift the seat away. Be sure to hold the seat frame while you lift the seat.
To remove the seat in its unfolded, upright position, release the seat latch handle and pivot the rear of the seat upward,
then slide the front legs rearward out of the leg sockets. The latched unfolded seat may be used as a portable, lightweight
seat when it is not attached. If you sit in the seat when it is detached, be sure to place it on a firm, level surface.
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Fold & Go Model 370 Owner’s Manual
Unfolding Instructions
1. Using the Tiller Adjustment Lever, lift the tiller into riding position.
2. Unfold and install the seat being certain to insert the front frame legs into the frame sockets. Check the seat latches
to be sure they are secure.
3. Lift the seat back and unfold the seat arms (if applicable).
4. Install the Battery. Verify that the pack is fully seated into position.
5. Turn on power at key.
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Fold & Go Model 370 Owner’s Manual
Disassembly & Re-Assembly
In addition to easily folding and unfolding, the Fold & Go Model 370 can be quickly and easily disassembled into four
components for storage or transport, then re-assembled when needed. Instructions to take your Fold & Go Model 370
apart and put it back together are presented in this section.
Figure 11 — Model 370 Disassembled
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Fold & Go Model 370 Owner’s Manual
Taking the Fold & Go Model 370 Apart
Taking the Model 370 apart involves removing the seat and
Battery Pack, lowering the tiller assembly, and removing the
drivetrain. Instructions to disassemble the Model 370 appear in
the following.
1. Turn power “OFF.” Fold seat back down.
2. Pull seat latch bar on rear underside of seat frame. Lift rear
of seat and slide seat to disengage from the frame (see Figure
12).
Figure 12 — Seat Removal
3. Lift Battery Pack by handle and pull up to remove
Battery Pack, as shown in Figure 13.
Figure 13 — Battery Pack Removal
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Fold & Go Model 370 Owner’s Manual
4. Rotate Tiller Release Lever and lower tiller onto frame.
Secure Tiller to Frame with provided straps.
5. Unplug drivetrain motor from connection beneath frame by
squeezing plug sides inward and pulling to disconnect.
Loosen and remove the two Drivetrain Attachment Knobs
on the back of the folding chassis, as shown in Figure 14.
Lift rear of scoter. Drivetrain will release and remain on the
ground.
Figure 14 — Lowering the Tiller
6. (For models equipped with Quick Release Drivetrain) Pull
quick release drivetrain handle, as shown in Figure 15.
While handle is pulled, lift rear of scooter. Drivetrain will
automatically release electrically and remain on the ground.
If you are disassembling the Fold & Go Model 370 for shipping
or transport, refer to “Transporting the Fold & Go Model 370”
on page 36 for recommendations and procedures suggested
for easy transport.
Figure 15 — Quick Release Drivetrain Handle
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Fold & Go Model 370 Owner’s Manual
Re-assembling the Fold & Go Model 370
Putting the Model 370 back together involves re-attaching the drivetrain, installing the seat, raising & locking the seat
frame, and re-positioning the tiller and dash for driving operation. Instructions to re-assemble the Model 370 are
provided in this section.
1. Place drivetrain on firm, level surface with drivetrain rear
anti-tip casters facing the rear of the scooter.
2. Position rear of frame over top of drivetrain so that slots
in the rear of the frame align with struts of the drivetrain.
Slide frame onto drivetrain. Install drivetrain knobs and
tighten fully. Plug drivetrain into connection on frame.
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Fold & Go Model 370 Owner’s Manual
3. (For models equipped with Quick Release Drivetrain)
Position rear of frame over top of drivetrain so that slots
of the drivetrain align with struts in the rear of the frame,
as shown in Figure 16. Slide frame onto drivetrain. Push
down on rear of frame until Drivetrain clicks into
position.
4. Make sure brake lever is in drive mode (Fuel Gauge will
flash on & off if Brake is in push mode and key is “On”).
5. Position seat frame into position, making sure seat legs
are repositioned into front leg sockets on frame.
crossover bar seats onto folding chassis. (Reference
Figure 2 - pg 8) Lower seat frame until rear seat latch
snaps into locked position onto frame.
6. Install Battery Pack (see “Installing the Battery Pack” on
page 9).
Figure 16 — Aligning the Quick Release Drivetrain
7. Position tiller into preferred driving positions.
8. Turn key to “ON” position. If no power or fuel gauge is
flashing, check connection at drivetrain or confirm that
brake lever is in drive mode.
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Fold & Go Model 370 Owner’s Manual
Transporting the Fold & Go
By Car — To transport your Fold & Go by car, place each of the components into the trunk, being careful not to scratch
or mark any of the finished surfaces. If you need assistance lifting weights, consider asking UltraLite’s Customer Service
Department or your authorized service center about the Power Trunk Lift. This device will assist you in transporting
your Fold & Go by transferring the scooter or its components in and out of your trunk with very little effort. (See
“Specifications” for more information on weights).
By Airplane — To transport your Fold & Go on an airplane, we recommend that you call your airline at least 24 hours in
advance to ensure that they are able to handle your vehicle properly. Ask your airline whether they will need to
disassemble the Fold & Go or whether they plan to load and store it on the plane without disassembly. Ask specifically
where and with whom you should drop the unit off and where and with whom you should retrieve it at your destination.
Note: Only sealed lead-acid or sealed gel batteries are Federal Aviation Authority (FAA) approved for air travel. Your
scooter, Model 370, is equipped with Airline Approved sealed lead acid batteries.
Remember to bring this manual with you as a reference on your trip. Your manual will assist you in disassembling and
reassembling your Fold & Go if required.
Prior to leaving the airport, remember to test the Fold & Go when first getting on it. Direct any questions to the airline
personnel if the unit does not work as it did prior to transportation.
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Fold & Go Model 370 Owner’s Manual
If traveling outside of the United States, you may require a different charger or an adapter for your present charger.
Customer Service or your authorized service center can help you answer these questions and supply you with the
charger or adapter you require.
By Bus, Van or Truck without Disassembly — If transporting your Fold & Go fully assembled in a van, bus, or truck,
secure it to the floor using a four point tie-down system.
The operator should then be seated in an approved seat somewhere in the transporting vehicle.
WARNING!
This vehicle does not meet Federal Safety Standards for motor vehicle seating.
Do not sit, nor permit anyone else to sit, in the seat of the scooter during
transportation in a motor vehicle as this poses a significant risk of bodily injury
or even death.
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Fold & Go Model 370 Owner’s Manual
Maintenance and Servicing
This section presents information to keep your Fold & Go in peak operating condition, including:
• Preventative Maintenance
• Troubleshooting
• Factory Return Procedures
Your Fold & Go requires only minimal maintenance and by setting time aside each month for careful inspection and
checking items included in this section, you can be assured of a long, useful life of your Fold & Go vehicle.
Preventative Maintenance
Performing periodic preventative maintenance on your Fold & Go will ensure long, useful operational life as well as
identifying any potential problems that may occur that might effect safe use and operation of the vehicle. Maintenance
topics are presented in the following. For convenience, a Preventative Maintenance Checklist is also included as an aid in
performing and recording maintenance of your Fold & Go.
Seat Upholstery
A damp cloth and a mild soap will keep your seat and backrest looking good. Do not use
abrasive cleaners as this will damage the coating. Upholstery can also be damaged by chemical
cleaners
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Fold & Go Model 370 Owner’s Manual
.
Ultra-violet light can also reduce the life of the upholstery coating material. This is a normal aging
process and cannot be guaranteed.
Bodywork
The bodywork on your Fold & Go Vehicle can be lightly washed with a damp cloth and mild soap
and water. Auto polish can be used to keep the paint in good condition. Do not use abrasive
cleaners or strong detergents, because this will fade the color.
CAUTION!
Do not hose down your Fold & Go Vehicle. Water could penetrate the
electronics and cause permanent damage.
Storage
DO NOT store your Fold & Go Vehicle in damp conditions. This may affect the electronics if left
for very long periods of time.
Electronics
Servicing of the drive electronics and charger should only be carried out by your local UltraLite
Vehicles service center. These units are sealed and should not be opened. BROKEN SEALS
WILL VOID YOUR WARRANTY. DO NOT operate your Fold & Go Vehicle in extreme
weather conditions, i.e. very heavy rain or snow. DO NOT drive through water. This may
damage the main electronic controller of your Fold & Go Vehicle.
Safety Note: For your own safety, we recommend that you check the function of your Fold &
Go Vehicle brakes prior to use.
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Fold & Go Model 370 Owner’s Manual
Motor Brakes
If the motor brakes are functioning correctly, you will not be able to push your machine when the
key is switched off or switched on with the brake lever in the “DRIVE” position.
Driving Brake
When you drive your Fold & Go Vehicle and let go of the control lever, your vehicle should reduce
speed very quickly and come to a gentle stop. If you notice a change in the normal driving/slowing
condition and your Fold & Go Vehicle does not slow down quickly, please do not use your vehicle
and contact your local UltraLite Vehicles service center or call 1-800-743-1302
Tires
Check the condition of your tires regularly. Look for signs of wear, cuts and foreign objects
lodged in the tread. Your vehicle is equiped with puncture resistant, 6-ply tires, eliminating the
worry of being stranded with a flat tire. Should your tire lose pressure, you will be able to
continue your journey but have the tire checked at your destination.
Tire Pressure
Your scooter is equipped with pneumatic tires, fill to 33-36 psi (front) and 47-50 psi (rear). Check
air pressure monthly.
Your Fold & Go Vehicle has air filled tires, you should check the tire pressure regularly. Tire
pressure should be properly maintained. DO NOT over inflate the tires. It is not
recommended to operate the vehicle with under inflated or over inflated tires.
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Battery
Keep your battery well charged (see Battery Charging section). Keep battery clean and in a dry
frost-proof place. Keep battery contacts clean. To clean brush lightly with fine sand paper.
IMPORTANT!
It is not possible to predict the life expectancy of your battery. Different
workloads will affect battery accordingly.
Some Fold & Go Vehicle users will use their vehicle every day and for long periods of time. Their
battery will receive a near total discharge, and the life of their battery will be short (12 months or
less in some cases). Other Fold & Go Vehicle users will use their vehicles less frequently, putting
their battery through a less demanding discharge life-style. These batteries will probably have a
longer life (12 to 24 months or longer).
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Fold & Go Model 370 Owner’s Manual
Troubleshooting Guide
This table is only a guide to aid you in getting your vehicle operating, should you have any problems. If you are unable to
get your vehicle operating, call either Electric Mobility Customer Service toll free number located at the front of this
manual or your local Authorized Service Center.
Symptom
Unit does not move
Vehicle feels wobbly
when driven
Possible Cause
1.
2.
3.
4.
5.
Keyswitch not “ON”
Manual release in ‘Push Mode’
Battery power low
Power harness loose or unplugged
Vehicle shuts down to conserve battery
1. Tire damaged
2. Seat is loose
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Solution
1.
2.
3.
4.
5.
Turn keyswitch to “ON”
Lift brake lever to ‘Ride Mode’
Recharge batteries
Plug harness into connector
Cycle keyswitch
1. Replace tire
2. Check seat for loose hardware or
damage and assure latch is closed
around seat frame.
Fold & Go Model 370 Owner’s Manual
Range less than
expected
1. Charging too infrequently
2. Defective or worn out battery
3. Cold weather reduces battery life
4. Defective charger
Erratic behavior when
engager operated
1. Faulty engager
2. Defective wiring harness
Battery Pack LED not lit
1.
Cord not properly plugged-in
2. Faulty charger
Brake squeals
1. Setscrew loose
2. Dirt in brake pad
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1. Charge unit more often
2. Load test batteries. If necessary
replace
3. Allow batteries to reach room
temperature and then fully recharge
4. Contact Electric Mobility or your
Authorized Service Center
1. Contact Electric Mobility or your
Authorized Service Center
2. Replace harness
1. Verify cord correctly plugged-in at
both Battery Pack and electrical
outlet
2. Contact Electric Mobility or your
Authorized Service Center
1. Tighten setscrew - Brake nut should
be set 1/6" from brake pad
2. Blow dirt out with air pressure hose
Fold & Go Model 370 Owner’s Manual
Brake release lever
sticks
Stiffness in steering
1. Rust and corrosion
1. Spray ball detent area with lubrication
oil. Be careful not to get oil onto the
brake pad
1. Possible grime build up
2. Bearings in head tube worn
1. Lubricate bearings
2. Replace bearings
Controller Fault Codes
In addition to the troubleshooting information in the previous section, the controller used in the Model 370 Fold & Go
provides diagnostic information through means of a Fault Code Display that appears on the Battery Gauge. When a fault
is detected, selected segments of the Battery Gauge will light to indicate the faults. Codes and faults are listed in the
following.
Battery Gauge LED Segment Lit
1
2
3
4&5
Meaning and What To Do
Battery needs recharging or bad connection with battery. Check connections,
recharge battery.
Bad motor connection. Check all connections between controller and motor.
Short circuit between motor and battery connection. Contact authorized service
facility.
(not used)
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Fold & Go Model 370 Owner’s Manual
6
7
8
9
10
Flashing LEDs
Controller inhibited from operation. Disconnect battery charger.
Throttle fault. Engager levers must be in neutral (centered) position before vehicle
is turned on. Switch vehicle off, center levers, and switch back on.
Controller fault. Check all connections.
Bad parking brake connection. Check parking brake and motor connections.
Excessive voltage detected at controller. Check battery connections.\
Controller has entered Sleep mode. Cycle Key Off/On to reset.
Parts Ordering Procedures
To help us serve you as quickly as possible have your phone number, vehicle serial number or your order number ready
when you call.
When ordering parts, please have your method of payment ready (i.e., credit card number and expiration date, check,
etc.). All parts are shipped UPS Ground. Alternate shipping arrangements may be made for an additional charge based on
weight and destination (i.e. UPS Next Day, UPS 2nd Day, etc.).
Factory Return Procedures
If a part or the entire product is to be returned, call Electric Mobility Customer Service Center to obtain a Return
Authorization Number that must be placed on the return package. This number is used to identify the customer, the part
and the type of repair. Any part or product received without this number will be returned to the sender at the sender’s
expense. In the event that you must return the product, a Customer Service Representative can help you make the
necessary arrangements.
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Fold & Go Model 370 Owner’s Manual
Specifications
Model Designation
Length
Wheelbase
Height
Folded Height with seat
Weight Capacity
Weight, without batteries
Weight, with batteries
Weight, heaviest part
Battery Weight
Drive Mechanism
Seat Height 1
Deck To Seat Height
Motor Size
Ground Clearance3
Maximum Speed 2
Travel Range2
Safe Climbing Angle
Charger
Model 370
40"
19.75"
36"
18"
250 lb.
69.5 lb.
86.5 lb.
27.4 lb.
17 lb.
Rear wheels driven directly by differential gear
23"
18"
200W
3.5"
3.8 mph
10 miles
10° (225lbs.) / 8° (250lbs.)
110/220V 1200 mA
1
Seat height measured from floor to top of seat cushion
Unit speed and travel range varies by terrain and weight of rider
3
Measured at center of frame. Does not include anti-tip wheels.
2
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Fold & Go Model 370 Owner’s Manual
Limited Warranty
UltraLite Vehicles warrants the vehicle other than its component battery or batteries, to be free from defects in materials
and workmanship for a period of one (1) year from the date of purchase. If, within such warranty period, any such
product shall be proven to UltraLite Vehicles satisfaction to be defective, such product shall, at option, be repaired or
replaced. Sole obligation and your exclusive remedy under this warranty shall be limited to such repair and/or
replacement.
For warranty service please contact UltraLite Vehicles at: 1-800-743-1302.
Limitations and Exclusions
The foregoing warranty shall not apply to products subjected to negligence, accidents, improper operation, maintenance
or storage, commercial, institutional, or service use other than normal application, or to products damaged by reason of
repairs or modifications made to any product without the specific written consent of UltraLite Vehicles, or products
damaged by circumstances beyond UltraLite Vehicles control.
The foregoing warranty is exclusive and in lieu of all other express warranties, implied warranties, if any, including but not
limited to the implied warranties of merchant ability and fitness for a particular purpose, and shall not extend beyond the
duration of the express warranty provided herein. UltraLite Vehicles shall not be liable for any consequential or incidental
damages whatsoever.
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