Bissell LIFT-OFF 89Q9/18Z6 User`s guide

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USER'S GUIDE
89Q9/18Z6 SERIES
2
Thank You
3
Safety instructions
4
Product view
5
Assembly
6-9
Operations
10-15
Maintenance and care
16-17
Troubleshooting
17
Replacement parts
18
Accessories
19
Warranty
20
Product registration
20
Consumer services
Thanks for buying a BISSELL Lift-Off
®
Multi Cyclonic Vacuum
We’re glad you purchased a BISSELL vacuum. Everything we know about
floor care went into the design and construction of this complete, high-tech
home cleaning system.
Your BISSELL vacuum is well made, and we back it with a limited three
year warranty. We also stand behind it with a knowledgeable, dedicated
Consumer Services department, so, should you ever have a problem, you’ll
receive fast, considerate assistance.
My great-grandfather invented the floor sweeper in 1876. Today, BISSELL
is a global leader in the design, manufacture, and service of high quality
homecare products like your BISSELL upright vacuum.
Thanks again, from all of us at BISSELL.
Mark J. Bissell
Chairman & CEO
DETACHABLE INNOVATION
Complete Line of BISSELL Lift-Off ® Products
Lift-Off®
Lift-Off®
Multi Cyclonic Floors & More
Vacuum Cordless Stick Vacuum
For more information visit www.bissell.com
Lift-Off®
Steam Mop
2
Lift-Off®
Deep Cleaner
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IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic
precautions should be observed, including
the following:
Read all
instructions
before using your
Upright VACUUM.
Always connect to a polarized outlet
(left slot is wider than right). Unplug from
outlet when not in use and before conducting
maintenance.
■ Keep hair, loose clothing, fingers, and all
■
■
■
■
WARNING:
■
■ Do not modify the polarized plug to fit a
■
■
■
To
reduce the risk of fire,
electric shock, or injury:
■
■
■
■
■
■
■
■
■
■
■
■
■
non-polarized outlet or extension cord.
Do not leave vacuum cleaner unattended
when it is plugged in.
Unplug from outlet when not in use and
before servicing.
Unplug before attaching the TurboBrush.
Do not use outdoors or on wet surfaces.
Do not allow children to operate vacuum
cleaner or use as a toy.
Close attention is necessary when used
by or near children.
Do not use for any purpose other than
described in this user’s guide.
Use only manufacturer’s recommended
attachments.
Do not use with damaged cord or plug.
If appliance is not working as it should,
has been dropped, damaged, left outdoors, or dropped into water, have it
repaired at an authorized service center.
Do not pull or carry by cord, use cord as
a handle, close a door on cord, or pull
cord around sharp edges or corners. Do
not run appliance over cord. Keep cord
away from heated surfaces.
Do not unplug by pulling on cord. To
unplug, grasp the plug, not the cord.
Do not handle vacuum cleaner or plug
with wet hands.
Do not put any object into openings.
Do not use with any opening blocked;
keep openings free of dust, lint, hair,
and anything that may reduce air flow.
■
■
■
■
parts of body away from openings and
moving parts.
Turn off all controls before plugging or
unplugging vacuum cleaner.
Use extra care when cleaning stairs.
Do not pick up flammable materials
(lighter fluid, gasoline, kerosene, etc.) or
use in the presence of explosive liquids
or vapors.
Do not pick up toxic material (chlorine
bleach, ammonia, drain cleaner, etc.).
Do not use vacuum cleaner in an
enclosed space filled with vapors given
off by oil base paint, paint thinner, some
moth proofing substances, flammable
dust, or other explosive or toxic vapors.
Do not pick up hard or sharp objects
such as glass, nails, screws, coins, etc.
Do not pick up anything that is burning or
smoking, such as cigarettes, matches, or
hot ashes.
Do not use without filters in place.
Use only on dry, indoor surfaces.
Keep appliance on a level surface.
Do not carry the vacuum cleaner while
it is running.
SAVE THESE
INSTRUCTIONS
FOR FUTURE USE
THIS APPLIANCE
HAS A POLARIZED
PLUG.
To reduce the risk of electric shock, this
appliance has a polarized plug (one blade
is wider than the other). This plug will fit in
a polarized outlet only one way. If the plug
does not fit fully in the outlet, reverse the
plug. If it still does not fit, contact a qualified
electrician to install a proper outlet. Do not
change the plug in any way.
This model is for household use only.
www.bissell.com800.237.7691
3
Product view
Handle
Pet TurboEraser™
Tool
Removable
Canister
Release Switch
Power Switch
Brush On/Off
Switch
Quick Release™
Cord Wrap
Stretch Hose
Twist n'
Snap™ Hose
Connection
Easy Empty™
Dirt Container
Crevice Tool
Lock 'n Seal®
Lever
Pre-Motor
Filter
Headlight
Hose Clip
Telescoping
Extension
Wand
(Febreze® filter
in select models)
Hose Grip
Powerfoot
WARNING:
Do not plug in your vacuum cleaner
Handle
Release Pedal
until you are familiar with all
instructions and operating procedures.
4
Dusting Brush/
Upholstery
Tool
HEPA Media
Filter*
Height
Adjustment
Knob
Furniture
Protection
Guard
Cord Clip
Hose
Grip Base
*The filter media, not the vacuum as a
whole, complies with the IEST-RP-CC001.5
HEPA standard.
Febreze® and related trademarks are owned
by The Procter & Gamble Company, Cincinnati,
Ohio and used under license by BISSELL, Inc.
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Assembly
The only tool you’ll need to assemble
your vacuum cleaner is a Phillips head
screwdriver.
Warning
:
Plastic film can be
Attach handle to vacuum
dangerous. To avoid
danger of suffocation, keep
away from babies and children.
1. Locate the vacuum handle and remove
the screw packet taped to the base of
the handle.
2. Stand the vacuum upright and slide
the base of the handle firmly into the
grooves at the top of the vacuum body.
3. Check to be sure the handle is fitted to
2.
the vacuum body. If there is a gap in
front, continue to push firmly until the
handle is flush.
4.
4. Insert the two screws from the screw packet
into the existing holes. Tighten securely with
a screwdriver.
Attach vacuum hose and tools
1. Line up the tabs on the base of the Twist n'
Snap hose with corresponding notches.
2. Slide the end of the hose grip onto the
hose grip base. Place the hose into the
hose clip.
1.
NOTE: The powerfoot will not
operate effectively unless the hose
is firmly attached to the base.
3. Snap the telescoping extension wand,
crevice tool, and combination tool into
storage clips as shown.
4. The Pet TurboEraser Tool snaps on to the
holder on the front of the handle. Place
the Pet TurboEraser Tool in the holder by 3.
hooking the bottom onto the tab and
pushing the top of the Pet TurboEraser
Tool into place.
2.
Combination
Tool
4.
Pet
TurboEraser™
Tool
Crevice Tool
Telescoping
Wand
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5
Operations
caution:
Before using your vacuum, make
Power switch/brush switch
The power switch is located just below
the handle on the front of the detachable
canister. Push the rocker switch “ON” (I)
to vacuum, and “OFF” (O) when
cleaning is complete.
The brush switch is located just below
the handle on the front of the detachable canister next to the power switch.
This switch turns the rotating brush on
and off. The brush switch should be in
the “ON” (I) position for normal carpet
cleaning. It is recommended to turn the
brush switch “OFF” (O) for bare floor
cleaning or other delicate surfaces.
Note: Your BISSELL Lift-Off Multi
Cyclonic Pet vacuum is equipped
with a special internal switch that
turns the rotating brush off whenever
the unit is in the Upright position.
sure that the dirt container is in
locked position and that all filters
(pre-motor and post-motor) are
in place. Do not operate your
vacuum without these filters.
Tip:
Your vacuum features a quick-release cord
wrap. To remove the power cord quickly
and easily, rotate the upper cord wrap
towards floor, and slip power cord off from
upper cord wrap.
Power
1.
2.
Brush
Handle position
1.Upright- For storage and above floor
cleaning with special tools.
2.Normal Cleaning- Press handle release
pedal once. Use for most household floor
cleaning tasks.
Height adjustment
There are seven height settings available for various floor surfaces. Turn the
dial on the foot of the cleaner to the
desired setting.
Lowest setting – for low pile carpet or
bare floors. To pick up debris it may be
necessary to move up one setting.
Attention:
Some frieze carpets have long delicate
fibers or threads that may be damaged by
the rotating brush during vacuuming. It is
recommended the rotating brush be turned
OFF when cleaning this type of carpet.
Medium settings – for medium pile
carpet.
High setting – for high pile and most
shag/frieze carpet.
Note: For optimal carpet cleaning
performance, adjust to the lowest
practical setting. If your cleaner is
difficult to push, adjust to the next
higher setting.
Tip:
Before cleaning under low furniture,
check area first for objects that might
harm the unit or block the vacuum hose.
If the dial is difficult to turn, tilt the
cleaner back slightly to take the
weight off of the foot while turning.
6
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Operations
Special tools
1.
Your vacuum is not only a powerful
floor vacuum cleaner, it’s also a
versatile stairs and above floor
vacuum when you select one of the
special tools.
Note: The tools can be used with
the vacuum in the upright position
or with the removable canister.
1. Remove the vacuum hose by grasping
the hose grip and lifting to separate
from the hose grip base.
2. Attach tools by firmly pushing onto vacuum
hose or telescoping extension wand.
a. Combination dusting brush/
upholstery tool:
Two types of cleaning tools are
included in one attachment. Rotate
for desired tool.
■ Use brush side to dust furniture,
blinds, books, lamps, shelves, and
baseboards.
■ Use upholstery side for curtains,
draperies, cushions, fabrics.
b. Crevice tool:
Use in tight narrow spaces.
c. Telescoping extension wand:
Use with desired attachment for a longer
reach. To extend the wand, twist the collar
to “Unlock” position and push away from
you. Twist the collar to the “Lock” position
to lock into place. To retract, twist to unlock,
pull toward you and twist to relock.
d. Pet TurboEraser Tool:
Use for removing dirt and pet hair from
stairs, upholstery, area rugs, and other small
areas. Pull towards you in a raking motion.
Note: The Pet TurboEraser Tool is
designed to remove pet hair from
upholstered or carpeted surfaces. It
should not be used on pets.
e. Stair cleaning tool
(select models only):
Use for stairs, area rugs, and other small
carpeted areas. This tool can also be
used for bare floors.
Note: The stair cleaning tool
does not store on board.
caution:
Always place vacuum cleaner on
floor in its fully upright position and
make sure it is locked into place
before removing canister or when
using tools. Placing the vacuum
in its full upright position automatically stops the rotating brush.
a.
b.
c.
d.
e.
NOTICE:
While vacuuming, certain carpets and
low humidity conditions may generate
small static discharges. The discharges are
entirely harmless and are not associated in
any way with the main power supply.
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7
Operations
Special tools continued
f.
f. Deluxe bare floor tool
(select models):
Use for bare floors. Swivel head turns to get
into tight spaces and fits under cabinets.
Note: The deluxe bare floor tool does
not store on board.
All items may not be included with your
model. More tools may be available; to
order please refer to page 18­.
g. Shoulder Strap (select models
only):
The Shoulder Strap may be used
while cleaning with the Removable
Canister.
1.To attach the shoulder strap, wrap the
ends attached to the bottom of the strap
securely around the canister handle as
shown. To obtain maximum strength,
overlap the loose ends completely and
press securely in place.
1.
CAUTION:
To reduce the risk of the shoulder
strap coming loose in operation
follow these instructions.
Buckle
2.
2.The plastic buckle must be positioned
on top of the canister handle.
3.The length of the strap may be
adjusted as required for comfort.
h. Pet Contour Tool®
(select models only):
Use to reach into corners and edges on
stairs as well as armrests and other curved
surfaces. The tool can be flipped to use in
any direction.
h.
CAUTION:
To do not press the release button while
using the carrying handle to transport
the vacuum cleaner. The canister could
detach causing the rest of the vacuum
to fall.
8
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Operations
Cleaning with the Removable canister
The removable canister feature makes
it possible to easily take the powerful
cleaning action of your BISSELL Lift-Off
Multi Cyclonic Pet to stairways and other
hard-to-reach areas of your home.
Before removing the canister, your vacuum
must be in its fully upright position. You do
not need to turn off the power first.
1. Press the release button at the top of the
canister handle and lift the canister to remove.
2. Remove the vacuum hose from the hose
grip base at the back of the canister.
1.
5.
3. Attach the desired tool(s) to the hose grip
at the end of the vacuum hose.
4. When you’re done, remove the tool(s) and
reconnect the hose to the hose grip base.
5. Return the canister to the powerfoot by
aligning the “feet” on the front with the
bumps on the foot of the upright vacuum.
Push the canister toward the vacuum
frame until it “clicks” into place.
caution:
While the vacuum is in use, warm
Power cord storage
air is emitted through the postmotor filter on the back of the
canister. The bottom of the canister
may also become warm. When
using the shoulder strap, to avoid
discomfort, position the canister so
that these parts are not directed
towards or touching your body.
When you are done using your vacuum,
return it to the upright position and store
the power cord.
1. Turn vacuum cleaner off (O).
2. Unplug power cord by grasping the polarized plug (NOT the cord) and disconnect
from outlet.
3. Loop power cord around cord wraps on
side of the canister.
4. Clip molded plug to power cord to secure.
Transporting Cleaner
1. To move your vacuum cleaner from room to
room, put the handle in the upright position,
tilt the cleaner back on its rear wheels and
push forward.
Carrying Handle
1.
2.
2 . The cleaner can also be moved by
using the carrying handle on the
removable canister.
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9
Maintenance and care
To maintain maximum cleaning
performance, the following
maintenance steps must be performed:
1. Empty the dirt container when the dirt
reaches the “Full” line.
2. Check the pre-motor filter at least once a
month and clean and replace as needed.
3. Check and replace the post-motor filter
as needed.
WARNING:
To reduce the risk of electric
shock, turn power switch OFF and
disconnect polarized plug from
electrical outlet before performing
maintenance or troubleshooting
checks.
NOTE: More frequent filter cleaning
may be necessary if you are
vacuuming new carpet, fine dust
or have allergy concerns.
Follow the instructions on the
following pages to perform these
simple maintenance steps.
Empty Dirt Container
The dirt container needs to be emptied
when the dirt reaches the “Full” line on
the front of the container.
1. Unplug cleaner from electrical outlet.
2. Slide the Lock ‘n Seal lever to the
“Unlock” position.
3. Grasp handle and pull the dirt container
straight out to remove from vacuum.
4. Empty dirt into garbage container.
5. Put the dirt container back in the vacuum
and slide the lever to the “Lock” position.
2.
Full Line
Lock
Position
Unlock
Position
3.
The dirt container may be washed in
warm water with a mild detergent.
Make sure it is completely dry before
replacing.
NOTE: Emptying the dirt container after
every use will help prevent over filling
and ensure that the vacuum is ready
to go the next time you clean.
10
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Maintenance and care
Cleaning the secondary cyclone
Unplug the cleaner from electrical outlet.
1.
1. The secondary cyclone can be reached by
removing the dirt container, reaching
underneath the upper tank and turning the
rim of the frame to unlock. Pull straight down
to remove.
2.
2. The cyclone and screen may be separated
for cleaning. Simply pull up on the screen
to separate.
3. The upper tank may also be wiped clean
with a damp cloth.
Cleaning the pre-motor and post-motor filters
1. Unplug the vacuum from electrical outlet.
2. The pre-motor filter protects the motor from
dirt particles. It is located in the slide out
tray underneath the dirt container. If the
filter becomes dirty, pull out the tray, lift
out the filter and clean. This filter may
be hand washed in cold water with mild
detergent. Rinse well and air dry
thoroughly before replacing.
3. The post-motor filter assists in the filtration
2.
Pre-Motor
Filter
3.
process to return clean air to the room.
It is located behind the door on the back
Post-Motor
of the cleaner. If the filter becomes dirty,
open the door, remove the filter and replace. Filter
NOTE: The post-motor filter is a
white, pleated filter. This filter is not
washable and must be replaced
when it becomes dirty.
Tip:
Select models include a Febreze®
post-motor filter instead of a HEPA
Media Filter*. This Febreze® filter
is compatible with all BISSELL
Lift-Off MultiCyclonic vacuums. For
ordering information, please refer
to the Replacement parts information
on page 17.
WARNING:
Do not operate cleaner
with damp or wet filters
or without all filters in
place.
*The filter media, not the vacuum as a
whole, complies with the IEST-RP-CC001.5
HEPA standard.
www.bissell.com800.237.7691
11
Maintenance and care
Rotating brush and drive belt maintenance
Check your vacuum cleaner’s rotating
floor brush and drive belt regularly for
debris, wear or damage. Debris can
wrap around the brush and hamper its
ability to effectively clean your carpet.
1. Unplug cleaner from electrical outlet.
Caution:
To reduce the risk of injury
from moving parts, turn
off vacuum cleaner and
disconnect power plug
from electrical outlet.
2. Remove detachable canister from
vacuum cleaner
3. Recline handle and turn vacuum cleaner
over so bottom side is up.
4. Remove the six screws as shown with a
Phillips head screwdriver. Lift the brush
cover off.
4.
5. Lift the rotating floor brush to remove.
Clean strings, hair and other debris from
the brush, paying special attention to the
brush ends.
6. Check air passageway for obstructions.
Remove any debris from this area.
7. Clean debris from the motor pulley and
drive belt areas.
8. Check drive belt carefully for wear, cuts or
stressed areas. If any damage is present,
discard old drive belt and replace.
Replace drive belt
Air Passageway
1. Unplug the vacuum from electrical outlet.
2. With rotating floor brush removed from
vacuum cleaner (Steps 1-8 of check
rotating floor brush and drive belt), grasp
old drive belt and remove from motor
pulley. Discard the old drive belt.
3
Place new drive belt over motor pulley
and loop other end over rotating floor
brush in the space between the bristles.
NOTE: It is important that you use
only genuine BISSELL replacement
belts. Generic belts may not meet
the exacting specifications required
to keep your vacuum operating at
its peak performance. The use of
unbranded belts could lead to early
failure of the vacuum and could void
your warranty.
12
1-6.
Motor
Pulley
Drive Belt
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Maintenance and care
Replace drive belt continued
4. Pull the rotating floor brush firmly into
position, stretching the drive belt, and
place ends of rotating floor brush
down into the slots on sides as shown.
Alignment of brush ends in slots is
necessary to fully insert the brush.
5. Turn rotating floor brush by hand several
times in the direction of motor pulley. If
properly installed, drive belt will center
itself on rotating brush crown.
WARNING:
To reduce the risk of electric
6. Reposition brush cover and screw back
into place.
shock, turn power switch OFF and
disconnect polarized plug from
electrical outlet before performing
maintenance or troubleshooting
checks.
Replace light bulb
1. Unplug cleaner from electrical outlet.
2. Remove detachable canister and recline
handle of vacuum.
3.
4.
3. Using a screwdriver, remove the one
screw as shown and lift off the lens.
4. Remove the bulb from the socket by
grasping bulb and pulling straight
out. Install the new bulb by pushing
it gently into the socket until the bulb
snaps into place.
5. Reposition lens and secure with the one screw.
Maintaining Pet TurboEraser™ Tool
The Pet TurboEraser should be checked
regularly for clogs or debris wrapping
around the brush.
1. Unplug the vacuum from electrical outlet.
2.
2. If a clog is present or debris is visible,
unscrew the two screws on the back of the
Pet TurboEraser to remove the faceplate and
clear any obstructions.
3. To clean debris from the brush, remove the
brush from the drive belt and clean debris.
4. Reposition the drive belt on the brush.
Place ends of brush in slots on sides.
Reposition faceplate and secure with
two screws.
4.
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13
Maintenance and care
Cleaning clogs
4.
Low suction or poor pickup may be
due to a clog in the vacuum cleaner. If
you notice a change in the sound of the
motor or a reduction in the spinning
action, check for clogs.
1. Unplug cleaner from electrical outlet.
2. Empty dirt container.
3. Check upper tank for build up or clogs.
4. Remove the secondary cyclone and check
the suction inlet for a clog.
Suction
Inlet
5. Grasp the hose grip and lift to separate
from the suction opening. Check for a
clog in the base or the hose.
6. Release the Twist n' Snap hose from the
vacuum by turning to the left. Straighten
the hose and unclog with a long, narrow
object such as a broomstick.
5.
7. If the low suction persists, follow the
instructions for checking the rotating
brush on page 12 and inspect the air
passageway for obstructions.
Suction
Opening
7.
Air Passageway
14
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Maintenance and care
Thermal protector
An internal thermal protector has been
designed into your cleaner to protect
it from overheating. When the thermal
protector activates, the main vacuum
motor will stop operating. If this
happens, proceed as follows:
1. Turn the cleaner OFF (O) and unplug from
electrical outlet.
Caution:
To reduce the risk of injury from
moving parts, turn off vacuum
cleaner and disconnect power
plug from electrical outlet.
2. Check the secondary cyclone area,
pre-motor filter and post-motor filter for
dirt accumulation.
3. Refer to the "Clearing Clogs" section on
page 14.
4. When the motor cools for approximately
30 minutes, the thermal protector automatically resets and cleaning may continue.
If the thermal protector continues to activate after following the above steps, your
cleaner may need servicing. Call BISSELL
Consumer Services, or visit the website.
Note: The thermal protector controls
the main vacuum motor only, not the
brush motor. If the thermal protector
activates, the brush will continue to
operate normally; however, there
will be no suction.
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15
Troubleshooting
Vacuum cleaner won’t turn on
Possible causes
Remedies
1. Power cord not plugged in
1. Check electrical plug
2. Blown fuse/tripped breaker
2. Check/replace fuse or reset breaker
3. Thermal protector activated
3. Allow cleaner to cool for 30 minutes, see page 15
No power at rotating floor brush
Possible causes
Remedies
1. Canister is not securely seated
1. Remove canister and replace, making sure that it "clicks"
into place
2. Brush switch turned to "OFF"
2. Make sure brush switch is in "ON" position
3. Vacuum is in upright position
3. Recline vacuum to operate brush
Vacuum cleaner won't pick up dirt
Possible causes
1. Incorrect height adjustment
Remedies
1. Adjust powerfoot to correct height setting
2. Hose not attached to suction opening 2. Grasp quick reach handle and firmly push hose wand onto
the suction opening
3. Crack or hole in hose
3. Check hose and replace if needed
4. Broken or worn drive belt
4. Replace drive belt, see pages 12-13
5. Rotating floor brush bristles worn
5. Replace brush
6. Rotating floor brush jammed
6. Remove brush and clean debris from brush ends
7. Clog in vacuum
7. Follow instructions on page 14 for clearing clogs
8. Dirt container full
8. Empty dirt container
9. Dirt container or sceondary cyclone not installed properly
9. Position correctly and lock in place
10. Filters are dirty
10.Check and clean pre-motor and post-motor filters,
see page 11
Vacuum cleaner is difficult to push
Possible causes
1. Incorrect height adjustment
Remedies
1. Adjust powerfoot to correct height setting
Visible dirt escaping from cleaner
Possible causes
1. Dirt container full
Remedies
1. Empty dirt container
2. Filters or secondary cyclone missing or installed incorrectly
2. Check secondary cyclone, pre-motor and post-motor
filters for correct installation
3. Dirt container installed incorrectly
16
3. Pull out and re-insert dirt container correctly
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Troubleshooting
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.
For any questions or concerns, BISSELL is happy to be of
service. Contact us directly at 1-800-237-7691.
Replacement parts - BISSELL vacuum
Item
Part No.
1
3200
2
203-1297
3
203-2073
4
203-2085
5
3290 6
3091
7
203-8093
8
203-2445
9
203-2444
Part Name
Style 8 Drive Belt (2-Pack)
Standard Headlight Bulb
Twist ‘n Snap Hose
Brush Roll - Grey (other colors also available)
Style 8 Pre-Motor Filter
Style 8 Post-Motor Filter
Febreze® Style 8 & 14 Post-Motor Filter
(available for all models)
Secondary Cyclone
Screen
*Not all parts are included with every model.
1
5
2
6/7
3
4
8
9
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17
Accessories parts - BISSELL vacuum
These items are available for purchase as accessories for your
BISSELL Lift-Off® Multi cyclonic Pet: To purchase call
1-800-237-7691 or visit www.bissell.com.
Item
Part No.
1
203-1063
2
203-1399
3
203-1099
4
203-6624
5
203-6625
6
203-2081
7
203-5542
8
98Q1-A
9
203-1368
10
203-7529
18
Part Name
Crevice Tool
Pet TurboBrush® Tool
Dusting Brush/Upholstery Tool
Stair Cleaning Tool (Available on Select Models)
Telescoping Extension Wand
Deluxe Bare Floor Tool (Available on Select Models)
Shoulder Strap (Available on Select Models)
Shedaway® Pet Grooming Vacuum Attachment (Available
on Select Models)
Pet Contour Tool®
Pet TurboEraser™ Tool
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www.bissell.com800.237.7691
Warranty - BISSELL Lift-Off
®
Multi Cyclonic Vacuum
This warranty gives you specific legal rights, and you may also have other rights which may
vary from state to state. If you need additional instruction regarding this warranty or have
questions regarding what it may cover, please contact BISSELL Consumer Services by E-mail,
telephone, or regular mail as described below.
Limited Three Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL will repair or replace (with new or remanufactured components or products), at
BISSELL’s option, free of charge from the date of purchase by the original purchaser, for three
years any defective or malfunctioning part.
See information below on "If your BISSELL product should require service".
This warranty applies to product used for personal, and not commercial or rental service. This
warranty does not apply to fans or routine maintenance components such as filters, belts, or
brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any
other use not in accordance with the User's Guide is not covered.
If your BISSELL product should require service:
Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about
your warranty, contact BISSELL Consumer Services.
Website or E-mail:
www.bissell.com
Use the “Customer Support” tab.
Or Call:
BISSELL Consumer Services
1-800-237-7691
Monday – Friday 8 am - 10 pm ET
Saturday 9 am - 8 pm. ET
Or Write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids, MI 49501
ATTN: Consumer Services
BISSELL IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE
ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE
PURCHASE PRICE OF THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR
WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
LIMITED TO THE THREE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied warranty last so the above limitation
may not apply to you.
www.bissell.com800.237.7691
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Don't forget to register your product!
Registering is quick, easy and offers you benefits over the lifetime of your product.
You’ll receive:
BISSELL Rewards Points
Automatically earn points for discounts and free shipping on future purchases.
Faster Service
Supplying your information now saves you time should you need to contact us with
questions regarding your product.
Product Support Reminders and Alerts
We’ll contact you with any important product maintenance reminders and alerts.
Special Promotions
Optional: Register your email to receive notice of offers, contests, cleaning tips and more!
Visit www.bissell.com/registration now!
BISSELL consumer services
For information about repairs or replacement parts, or questions about your warranty, call:
BISSELL Consumer Services
1-800-237-7691
Monday – Friday 8 am - 10 pm ET
Saturday 9 am - 8 pm ET
Or write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of cleaner available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It
provides proof of purchase date in the event of a
warranty claim. See Warranty on page 19 for details.
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©2012 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in Korea
Part Number 110-4526
Rev 2/12
Visit our website at:
www.bissell.com
www.bissell.com800.237.7691