Dell™ E2011H Monitor User's Guide
About Your Monitor
Setting Up the Monitor
Operating the Monitor
Troubleshooting
Appendix
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your monitor.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury or death.
Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc; Microsoft a n d Windows are either trademarks or registered trademarks of Microsoft Corporation in
the United States and/or other countries, Intel is a registered trademark of Intel Corporation in the U.S. and other countries; and ATI is a trademark of Advanced Micro Devices,
Inc. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the
ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Model E2011Ht, E2011Hc.
June 2010 Rev. A00
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About Your Monitor
Dell™ E2011H Monitor User's Guide
Package Contents
Product Features
Identifying Parts and Controls
Monitor Specifications
Plug and Play Capability
LCD Monitor Quality and Pixel Policy
Maintenance Guidelines
Package Contents
Your monitor ships with the components shown below. Ensure that you have received all the components and contact Dell if something is missing.
NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
NOTE: To set up with any other stand, please refer to the respective stand setup guide for setup instructions.
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Monitor
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Stand
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Power Cable
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VGA Cable
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DVI Cable
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Drivers and Documentation media
Quick Setup Guide
Product and Safety Information Guide
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Product Features
The Dell™ E2011H flat panel display has an active matrix, thin-film transistor (TFT), liquid crystal display (LCD), and LED backlight. The monitor features
include:
■ 50.8 cm (20-inch) viewable area display (Measured diagonally). 1600 X 900 resolution, plus full-screen support for lower resolutions.
■ Tilt adjustment capability.
■ Removable pedestal and Video Electronics Standards Association (VESA™) 100 mm mounting holes for flexible mounting solutions.
■ Plug and play capability if supported by your system.
■ On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
■ Software and documentation media includes an information file (INF), Image color Matching File (ICM), PowerNap software application and product
documentation.
■ Energy Saver feature for Energy Star compliance.
■ Security lock slot.
■ Asset Management Capability.
■ Capability to switch from wide aspect to standard aspect ratio while maintaining the image quality.
■ EPEAT Gold Rating.
■ Halogen Reduced.
■ Arsenic-Free glass and Mercury Free for Panel only.
■ Energy Gauge shows the energy level being consumed by the monitor in real time.
■ PowerNap Software included (comes in the CD attached with the monitor).
Identifying Parts and Controls
Front View
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Front View
Front panel controls
Label Description
1
Preset Modes (default, but configurable)
2
Brightness & Contrast (default, but configurable)
3
Menu
4
Exit
5
Power button (with power light indicator)
Back View
Back view
Back view with monitor stand
Label
Description
1
VESA mounting holes (100 mm x 100 mm behind attached VESA Plate)
Wall mount monitor using VESA-compatible wall mount kit (100 mm x 100 mm).
2
Regulatory label
Lists the regulatory approvals.
3
Stand release button
Release stand from monitor.
4
Security lock slot
Secures monitor with security cable lock.
5
Dell Soundbar mounting brackets
Attaches the optional Dell Soundbar.
6
Barcode serial number label
Refer to this label if you need to contact Dell for technical support.
7
Cable management slot
Use to organize cables by placing them through the slot.
Side View
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Use
Left view
Right view
Bottom View
Bottom view
Label
Description
Use
1
AC power connector
To connect the monitor power cable.
2
VGA connector
To connect your computer to the monitor using a VGA cable.
3
DVI connector
To connect your computer to the monitor using a DVI cable.
4
Stand lock
To disable the stand release button and lock the stand assembly
using an M3 machine screw.
Monitor Specifications
Flat Panel Specifications
Model
E2011H
Screen type
Active matrix - TFT LCD
Panel type
TN
Screen dimensions
50.8 cm (20-inches viewable image size)
Preset display area
462.8 (H) x 272.0 (V) mm
Horizontal
462.8 mm (18.22 inches)
Vertical
272.0 mm (10.71 inches)
Pixel pitch
0.277 mm
Viewing angle
160° (vertical) typ, 170° (horizontal) typ
Luminance output
250 cd/m ²(typ)
Contrast ratio
1000:1 (typ)
Faceplate coating
Antiglare with hard-coating 3H
Backlight
LED edgelight system
Response Time
5 ms typical
Color depth
16.7 million colors
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Color gamut (Typical)
79%* (CIE1976)
*[E2011H] color gamut (typical) is based on CIE1976 (79%) and CIE1931 (68%) test standards.
Resolution Specifications
Model
E2011H
Horizontal scan range
30 kHz to 83 kHz (automatic)
Vertical scan range
56 Hz to 75 Hz (automatic)
Maximum resolution
1600 X 900 at 60 Hz
Video Supported Modes
Model
E2011H
Video display capabilities (DVI playback)
480p, 576p, 720p, 1080p and 1080i
Preset Display Modes
Horizontal Frequency
(kHz)
Display Mode
Vertical Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/Vertical)
720 x 400
31.5
70.0
28.3
-/+
640 x 480
31.5
60.0
25.2
-/-
640 x 480
37.5
75.0
31.5
-/-
800 x 600
37.9
60.0
40.0
+/+
800 x 600
46.9
75.0
49.5
+/+
1024 x 768
48.4
60.0
65.0
-/-
1024 x 768
60.0
75.0
78.8
+/+
1152 x 864
67.5
75.0
108.0
+/+
1280 x 1024
64.0
60.0
108.0
+/+
1280 x 1024
80.0
75.0
135.0
+/+
1600 x 900
60.0
60.0
97.8
+/-
Electrical Specifications
Model
E2011H
Video input signals
Analog RGB, 0.7 Volts +/-5%, positive polarity at 75 ohm input impedance
Digital DVI-D TMDS, 600mV for each differential line, positive polarity at 50
ohm input impedance
Synchronization input signals
Separate horizontal and vertical synchronizations, polarity-free TTL level,
SOG (Composite SYNC on green)
AC input voltage/frequency/current
100 to 240 VAC/50 or 60 Hz + 3 Hz/1.5 A (Max.)
Inrush current
120V:30A (Max.)
240V:60A (Max.)
Physical Characteristics
Model
E2011H
Connector type
15-pin D-subminiature, blue connector; DVI-D, white
connector
Signal cable type
Digital: Detachable, DVI-D, Solid pins, shipped
detached from the monitor
Analog: Detachable, D-Sub, 15 pins, shipped attached
to the monitor
Dimensions (with stand)
Height
362.50 mm (14.27 inches)
Width
481.51 mm (18.96 inches)
Depth
151.70 mm (5.97 inches)
Dimensions (without stand)
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287.61 mm (11.32 inches)
Width
481.51 mm (18.96 inches)
Depth
60.00 mm (2.36 inches)
Stand dimensions
Height
291.66 mm (11.48 inches)
Width
251.10 mm (9.89 inches)
Depth
151.70 mm (5.97 inches)
Weight
Weight with packaging
5.50 kg (12.13 lb)
Weight with stand assembly and cables
4.42 kg (9.73 lb)
Weight without stand assembly
(For wall mount or VESA mount
considerations - no cables)
2.90 kg (6.38 lb)
Weight of stand assembly
1.11 kg (2.45 lb)
Environmental Characteristics
Model
E2011H
Temperature
Operating
0° to 40 ° C Non-operating
Storage: -20° to 60°C (-4° to 140°F)
Shipping: -20° to 60°C (-4° to 140°F)
Humidity
Operating
10% to 80% (non-condensing)
Non-operating
Storage: 5% to 90% (non-condensing)
Shipping: 5% to 90% (non-condensing)
Altitude
Operating
4,850 m (15,902 ft) max
Non-operating
12,192 m (40,000 ft) max
Thermal dissipation
85.30 BTU/hour (maximum)
61.42 BTU/hour (typical)
Power Management Modes
If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode*. If the computer detects input from keyboard, mouse, or other input devices, the monitor automatically resumes
functioning. The following table shows the power consumption and signaling of this automatic power saving feature:
VESA Modes
Horizontal Sync
Vertical Sync
Video
Power Indicator
Power Consumption
Normal operation
Active
Active
Active
Blue
18 W (typical)/25 W (maximum)
Active-off mode
Switch off
Inactive
-
Inactive
-
Blanked
-
Amber
Off
Less than 0.5 W
Less than 0.5 W
The OSD will only function in the normal operation mode. When any button is pressed in Active-off mode, the following message will be displayed:
Activate the computer and the monitor to gain access to the OSD.
NOTE: This monitor is ENERGY STAR®-compliant.
* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.
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Pin Assignments
VGA Connector
Pin
15-pin Side of the Connected Signal
Number Cable
1
Video-Red 2
Video-Green
3
Video-Blue
4
GND
5
Self-test
6
GND-R
7
GND-G
8
GND-B
9
Computer 5V/3.3V
10
GND-sync
11
GND
12
DDC data
13
H-sync
14
V-sync
15
DDC clock
DVI Connector
Pin
Number
24-pin Side of the Connected Signal
Cable
1
TMDS RX2-
2
TMDS RX2+
3
TMDS Ground
4
Floating
5
Floating
6
DDC Clock
7
DDC Data
8
Floating
9
TMDS RX1-
10
TMDS RX1+
11
TMDS Ground
12
Floating
13
Floating
14
+5V/+3.3V power
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15
Self test 16
Hot Plug Detect
17
TMDS RX0-
18
TMDS RX0+
19
TMDS Ground
20
Floating
21
Floating
22
TMDS Ground
23
TMDS Clock+
24
TMDS Clock-
Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display
Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. Most monitor
installations are automatic; you can select different settings if desired. For more information about changing the monitor settings, see Operating the Monitor.
LCD Monitor Quality and Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and
do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: support.dell.com.
Maintenance Guidelines
Cleaning Your Monitor
WARNING: Read and follow the safety instructions before cleaning the monitor. WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor:
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To clean your antistatic screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the
antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
Use a lightly-dampened, warm cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor. If you notice white powder when you unpack your monitor, wipe it off with a cloth.
Handle your monitor with care as dark-colored monitors may scratch and show white scuff marks more than light-colored monitors.
To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn off your monitor when not in use.
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Appendix
Dell™ E2011H Monitor User's Guide
Safety Instructions
FCC Notice (U.S. Only) and Other Regulatory Information
Contacting Dell
WARNING: Safety Instructions
WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.
For information on safety instructions, see the Product Information Guide.
FCC Notices (U.S. Only) and Other Regulatory Information
For FCC notices and other regulatory information, see the regulatory compliance website located at: http://www.dell.com/regulatory_compliance.
Contacting Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical support, or customer service issues:
1.
Visit support.dell.com.
2.
Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page. 3.
Click Contact Us on the left side of the page.
4.
Select the appropriate service or support link based on your need.
5.
Choose the method of contacting Dell that is convenient for you.
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Help on PowerNap Installation
To install PowerNap succesfully, follow these steps:1. Check Operating System Requirements Windows XP, Windows Vista®, Windows® 7
2. Install Entech API
Install
3. Install PowerNap Software Install
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Setting Up Your Monitor
Dell™ E2011H Monitor If you have a Dell™ desktop or a Dell™ portable computer with internet access
1. Go to http://support.dell.com, enter your service tag, and download the latest driver for your graphics card. 2. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1600 X 900 again.
NOTE: If you are unable to set the resolution to 1600 x 900, please contact Dell™ to inquire about a Graphics Adapter that supports these resolutions. Back to Contents Page
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Setting Up Your Monitor
Dell™ E2011H Monitor If you have non Dell™ desktop, portable computer, or graphic card
In Windows XP:
1. Right-click on the desktop and click Properties.
2. Select the Settings tab.
3. Select Advanced.
4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).
5. Refer to the graphic card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ).
6. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1600 X 900 again.
In Windows Vista® or Windows® 7:
1. Right-click on the desktop and click Personalization.
2. Click Change Display Settings.
3. Click Advanced Settings.
4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).
5. Refer to the graphic card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ).
6. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1600 X 900 again.
NOTE: If you are unable to set the resolution to 1600 x 900, please contact the manufacturer of your computer or consider purchasing a graphics adapter that will
support the video resolution of 1600 x 900. Back to Contents Page
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Operating the Monitor
Dell™ E2011H Monitor User's Guide
Using the Front Panel Controls
Using the On-Screen Display (OSD) Menu
PowerNap Software
Setting the Maximum Resolution
Using the Dell Soundbar (Optional)
Using the Tilt
Using the Front Panel Controls
Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls,
an OSD shows the numeric values of the characteristics as they change.
The following table describes the front panel buttons:
Front panel Button
1
Description
Use this button to choose from a list of preset color modes.
Shortcut
key/ Preset
Modes
2
Use this button to directly access the "Brightness/Contrast" menu.
Shortcut key /
Brightness/Contrast
3
Use the MENU button to launch the on-screen display (OSD) and select the OSD Menu. See
Accessing the Menu System.
Menu
4
Use this button to go back to the main menu or exit the OSD main menu.
Exit
5
Use the Power button to turn the monitor on and off.
The Blue LED indicates the monitor is on and fully functional. An amber LED indicates DPMS power
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Power
(with power light indicator)
save mode.
Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear.
1.
Press the MENU button to launch the OSD menu and display the main menu.
Main Menu for Analog (VGA) Input
or
Main Menu for Digital (DVI-D) Input
NOTE: AUTO ADJUST is only available when you use the analog (VGA) connector.
2.
Press the
and
buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the
following table for a complete list of all the options available for the monitor.
3.
Press the
or
4.
Press the
and
5.
Press
6.
Press the
button once to activate the highlighted option.
buttons to select the desired parameter.
to enter the slide bar and then use the or
button, according to the indicators on the menu, to make your changes.
button once to return to the main menu to select another option or press the
button two or three times to exit from the OSD menu.
Icon
Menu and Submenus
Description
Energy Gauge
This meter shows the energy level being consumed by the monitor in real time. When the meter is green, it indicates the monitor is
consuming low energy level. When the energy consumed increases, the meter will change to yellow and subsequently red.
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Brightness/Contrast Use this menu to activate Brightness/Contrast adjustment.
Brightness
Brightness adjusts the luminance of the backlight.
Press the
button to increase brightness and Press the
button to decrease brightness (min 0 ~ max 100).
NOTE:Brightness control will be greyed out during "Screen dim" in PowerNap option when screen saver is activated.
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Contrast
Adjust Brightness first, and then adjust Contrast only if further adjustment is necessary.
Press the
button to increase contrast and Press the
button to decrease contrast (min 0 ~ max 100).
The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen.
AUTO ADJUST
Even though your computer recognizes your monitor on startup, the Auto Adjustment function optimizes the display settings for use
with your particular setup.
Auto Adjustment allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further tune
your monitor by using the Pixel Clock and Phase controls under Displays Settings.
The following dialog appears on a black screen as the monitor automatically adjusts to the current input:
NOTE: In most cases, Auto Adjust produces the best image for your configuration.
NOTE: AUTO ADJUST option is only available when you are using the analog (VGA) connector.
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INPUT SOURCE
Use the INPUT SOURCE menu to select between different video signals that may be connected to your monitor.
Auto Select
Select Auto Select to scan for available input signals.
VGA
Select VGA input when you are using the analog (VGA) connector. Press
to select the VGA input source.
DVI-D
Select DVI-D input when you are using the Digital (DVI) connector. Press
to select the DVI input source.
Color Settings
Use the Color Settings to adjust the color setting mode and color temperature.
There are different color setting sub-menus for VGA/DVI-D and Video input.
Input Color Format
Allows you to set the video input mode to.
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RGB: Select this option if your monitor is connected to a computer or DVD player using the VGA and DVI cable or the HDMI to
DVI adapter.
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Mode Selection
YPbPr: Select this option if your DVD player supports only YPbPr output.
Allows you to set the display mode to:
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Graphics: Select this mode if your monitor is connected to your computer.
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Video: Select this mode if your monitor is connected to a DVD player.
NOTE: Depending upon the Display Mode you select the Preset Modes available for your monitor changes.
Preset Mode
When you select Graphics, you can choose Standard, Multimedia, Game, Warm, Cool, or Custom (RGB):
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Standard: Loads the monitor's default color settings. This is the default preset mode.
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Multimedia: Loads color settings ideal for multimedia applications.
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Game: Loads color settings ideal for most gaming applications.
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Warm: Increases the color temperature. The screen appears warmer with a red/yellow tint.
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Cool: Decreases the color temperature. The screen appears cooler with a blue tint.
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Custom (R, G, B): Allows you to manually adjust the color settings. Press the
and Blue values and create your own preset color mode.
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and buttons to adjust the Red, Green,
When you select Video, you can choose Movie, Game, Sports, or Nature:
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Movie: Loads color settings ideal for movies. This is the default preset mode.
Game: Loads color settings ideal for games.
Sports: Loads color settings ideal for sports.
Nature: Loads color settings ideal for nature.
Hue
This feature can shift color of video image to green or purple. This is used to adjust the desired flesh tone color. Use
adjust the hue from '0' to '100' .
Press
to increase the green shade of the video image.
Press
to increase the purple shade of the video image.
NOTE: Hue adjustment is available only for video input.
Saturation
This feature can adjust the color saturation of the video image. Use
Press
or
to adjust the saturation from '0' to '100'.
to increase the monochrome appearance of the video image.
Press
to increase the colorful appearance of the video image.
NOTE: Saturation adjustment is available only for video input.
Reset Color Settings
Resets your monitor's color settings to the factory defaults.
DISPLAY SETTINGS
Use the Display Settings to adjust image.
Display Setting submenu for VGA input
Display Setting submenu for DVI-D input
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or
Wide Mode
Horizontal Position
Vertical Position
Sharpness
Adjust the image ratio as 4:3 or full screen.
Use the
and
buttons to adjust image left and right. Minimum is '0' (-). Maximum is '100' (+).
NOTE: When using a DVI source, the Horizontal Position setting is not available.
Use the
and
buttons to adjust image up and down. Minimum is '0' (-). Maximum is '100' (+).
NOTE: When using a DVI source, the Vertical Position setting is not available.
This feature can make the image look sharper or softer. Use
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or
to adjust the sharpness from '0' to '100'.
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Setting Up Your Monitor
Dell™ E2011H Monitor Setting the display resolution to 1600 X 900 (maximum)
For maximum display performance while using the Microsoft Windows operating systems, set the display resolution to 1600 X 900 pixels by performing the
following steps:
In Windows XP:
1. Right-click on the desktop and click Properties.
2. Select the Settings tab.
3. Move the slider-bar to the right by pressing and holding the left-mouse button and adjust the screen resolution to 1600 X 900.
4. Click OK.
In Windows Vista® or Windows® 7:
1. Right-click on the desktop and click Personalization.
2. Click Change Display Settings.
3. Move the slider-bar to the right by pressing and holding the left-mouse button and adjust the screen resolution to 1600 X 900.
4. Click OK.
If you do not see 1600 X 900 as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the computer
system you are using, and follow the provided directions:
1: If you have a Dell™ desktop or a Dell™ portable computer with internet access.
2: If you have non Dell™ desktop, portable computer, or graphic card.
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Dell™ E2011H Monitor User Guide
Setting the display resolution to 1600 X 900 (maximum)
Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc; Microsoft a n d Windows are either trademarks or registered trademarks of Microsoft Corporation in
the United States and/or other countries, Intel is a registered trademark of Intel Corporation in the U.S. and other countries; and ATI is a trademark of Advanced Micro Devices,
Inc. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the
ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Model E2011Ht, E2011Hc.
June 2010 Rev. A00
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Setting Up the Monitor
Dell™ E2011H Monitor User's Guide
Attaching the Stand
Connecting the Monitor
Organizing the Cables
Attaching the Soundbar (Optional)
Removing the Stand Wall Mounting (Optional) Attaching the Stand
NOTE: The stand is detached from monitor when it is shipped from the factory.
NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up
instructions.
To attach the monitor stand:
1.
2.
3.
Remove the cover and place the monitor on it.
Fit the two tabs on the upper part of the stand to the groove on the back of the monitor.
Press the stand till it snaps into its place.
Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.
To connect your monitor to the computer:
1.
2.
Turn off your computer and disconnect the power cable. Connect either the white (digital DVI-D) or the blue (analog VGA) display connector cable to the corresponding video port on the back of your
computer. Do not connect both cables on the same computer. Use both the cables only when they are connected to two different computers with
appropriate video systems.
Connecting the White DVI Cable
Connecting the Blue VGA Cable
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CAUTION: The graphics are used for the purpose of illustration only. Appearance of the computer may vary.
Organizing the Cables
After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the cable management slot
to organize all cables as shown above.
Attaching the Soundbar (Optional)
CAUTION: Do not use with any device other than the Dell Soundbar. To attach the Soundbar:
1.
Working from the back of the monitor, attach Soundbar by aligning the two slots with the two tabs along the bottom of the monitor.
2.
Slide the Soundbar to the left until it snaps into place.
3. Connect the Soundbar with the power brick.
4.
Plug the power cable of the brick to a nearby power outlet.
5.
Insert the lime-green mini stereo plug from the rear of the Soundbar into the computer's audio output jack.
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Removing the Stand
NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a clean surface.
NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up
instructions.
To remove the stand:
To remove the stand:
1.
2.
Press and hold the Stand release button.
Lift the stand up and away from the monitor.
Wall Mounting (Optional)
(Screw dimension: M4 x 10 mm).
Refer to the instructions that come with the VESA-compatible base mounting kit.
1.
2.
3.
4.
5.
Place the monitor panel on a soft cloth or cushion on stable flat table.
Remove the stand.
Use a screwdriver to remove the four screws securing the plastic cover.
Attach the mounting bracket from the wall mounting kit to the LCD.
Mount the LCD on the wall by following the instructions that came with the base mounting kit.
NOTE: For use only with UL Listed Wall Mount Bracket with minimum weight/load bearing capacity of 2.90 kg.
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Troubleshooting
Dell™ E2011H Monitor User's Guide Troubleshooting Your Monitor
Built-in Diagnostics
Common Problems
Product Specific Problems
Dell Soundbar Problems
CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions
Troubleshooting Your Monitor
Self-Test Feature Check
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly
connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
1.
2.
3.
Turn off both your computer and the monitor.
Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog (blue
connector) cables from the back of computer.
Turn on the monitor.
The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly.
While in self-test mode, the power LED remains blue. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll
through the screen. or 4.
5.
This box also appears during normal system operation, if the video cable becomes disconnected or damaged.
Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning
properly.
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or
with your computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.
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To run the built-in diagnostics:
1.
2.
3.
4.
5.
6.
7.
Ensure that the screen is clean (no dust particles on the surface of the screen).
Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.
Press and hold the Button 1 and Button 4 on the front panel simultaneously for 2 seconds. A gray screen appears.
Carefully inspect the screen for abnormalities.
Press the Button 4 on the front panel again. The color of the screen changes to red.
Inspect the display for any abnormalities.
Repeat steps 5 and 6 to inspect the display in green, blue, black, white screens.
The test is complete when the white screen appears. To exit, press the Button 4 again. If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.
Common Problems
The following table contains general information about common monitor problems you might encounter and the possible solutions.
Common Symptoms
No Video/Power LED off
What You Experience
No picture
l
l
l
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No Video/Power LED on
No picture or no brightness
l
l
l
l
l
Poor Focus
Picture is fuzzy, blurry, or
ghosting
l
l
l
l
l
Shaky/Jittery Video
Wavy picture or fine movement
l
l
l
l
l
Missing Pixels
LCD screen has spots
l
l
l
Stuck-on Pixels
LCD screen has bright spots
l
l
l
Brightness Problems
Picture too dim or too bright
l
l
l
Geometric Distortion
Screen not centered correctly
l
l
l
Possible Solutions
Ensure that the video cable connecting the monitor and the computer is properly
connected and secure.
Verify that the power outlet is functioning properly using any other electrical equipment.
Ensure that the power button is depressed fully.
Ensure that the correct input source is selected via the Input Source Select button.
Increase brightness & contrast controls via OSD.
Perform monitor self-test feature check.
Check for bent or broken pins in the video cable connector.
Run the built-in diagnostics.
Ensure that the correct input source is selected via the Input Source Select button.
Perform Auto Adjust via OSD.
Adjust the Phase and Pixel Clock controls via OSD.
Eliminate video extension cables.
Reset the monitor to Factory Settings.
Change the video resolution to the correct aspect ratio (16:9).
Perform Auto Adjust via OSD.
Adjust the Phase and Pixel Clock controls via OSD.
Reset the monitor to Factory Settings.
Check environmental factors.
Relocate the monitor and test in another room.
Cycle power on-off.
Pixel that is permanently off is a natural defect that can occur in LCD technology.
For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:
support.dell.com.
Cycle power on-off.
Pixel that is permanently off is a natural defect that can occur in LCD technology.
For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:
support.dell.com.
Reset the monitor to Factory Settings.
Auto Adjust via OSD.
Adjust brightness & contrast controls via OSD.
Reset the monitor to Factory Settings.
Auto Adjust via OSD.
Adjust Horizontal Position & Vertical Position controls via OSD.
NOTE: When using DVI-D input, the positioning adjustments are not available.
Horizontal/Vertical Lines
Screen has one or more lines
l
l
l
l
l
l
Reset the monitor to Factory Settings.
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock controls via OSD.
Perform monitor self-test feature check and determine if these lines are also in self-test
mode.
Check for bent or broken pins in the video cable connector.
Run the built-in diagnostics.
NOTE: When using DVI-D input, the Pixel Clock and Phase adjustments are not available.
Synchronization Problems
Screen is scrambled or appears
torn
l
l
l
l
l
l
Safety Related Issues
Intermittent Problems
Visible signs of smoke or
sparks
l
Monitor malfunctions on & off
l
l
l
l
Missing Color
Picture missing color
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l
Reset the monitor to Factory Settings.
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock controls via OSD.
Perform monitor self-test feature check to determine if the scrambled screen appears in
self-test mode.
Check for bent or broken pins in the video cable connector.
Restart the computer in the safe mode.
Do not perform any troubleshooting steps.
Contact Dell immediately.
Ensure that the video cable connecting the monitor to the computer is connected
properly and is secure.
Reset the monitor to Factory Settings.
Perform monitor self-test feature check to determine if the intermittent problem occurs in
self-test mode.
Perform monitor self-test feature check.
l
l
Wrong Color
Picture color not good
l
l
l
l
Image retention from a static Faint shadow from the static
image left on the monitor for a image displayed appears on
long period of time
the screen
l
l
Ensure that the video cable connecting the monitor to the computer is connected
properly and is secure.
Check for bent or broken pins in the video cable connector.
Change the Color Setting Mode in the Color Settings OSD to Graphics or Video
depending on the application.
Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color
Settings OSD if the Color Management is turned off.
Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.
Run the built-in diagnostics.
Use the Power Management feature to turn off the monitor at all times when not in use
(for more information, see Power Management Modes).
Alternatively, use a dynamically changing screensaver.
Product Specific Problems
Specific Symptoms
Screen image is too small
What You Experience
Image is centered on screen,
but does not fill entire viewing
area
l
Possible Solutions
Check the Scaling Ratio setting in Image Setting OSD
Reset the monitor to Factory Settings.
Cannot adjust the monitor with OSD does not appear on the
the buttons on the front panel screen
l
Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor.
No Input Signal when user
controls are pressed
l
Check the signal source. Ensure the Computer is not in the power saving mode by
moving the mouse or pressing any key on the keyboard.
Check to make sure Video Source to VGA or DVI-D is powered and playing video media.
Check whether the signal cable is plugged in properly. Re-plug the signal cable if
necessary.
Reset the computer or video player.
No picture, the LED light is
blue. When you press "+", "-"
or "Menu" key, the message
"No VGA input signal", or "No
DVI-D input signal" appears
l
l
l
l
The picture does not fill the
entire screen.
The picture cannot fill the
height or width of the screen
l
l
Due to different video formats (aspect ratio) of DVDs, the monitor may display in full
screen.
Run the built-in diagnostics.
NOTE: When choosing DVI-D mode, the Auto Adjust function will not be available.
Dell™ Soundbar Problems
Common Symptoms
No Sound
What You Experience
No power to Soundbar - the
power indicator is off
l
l
No Sound
Soundbar has power - power
indicator is on
l
l
l
l
l
l
Distorted Sound
Computer's sound card is used
as the audio source
l
l
l
l
l
l
l
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Distorted Sound
Other audio source is used
l
l
l
l
l
Unbalanced Sound Output
Sound from only one side of
Soundbar
l
l
l
l
l
l
Low Volume
Volume is too low
l
l
l
l
l
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Possible Solutions
Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if
the power indicator (Blue LED) on the front of the Soundbar is illuminated.
Confirm that the power cable from the Soundbar is plugged into the adapter.
Plug the audio line-in cable into the computer's audio out jack.
Set all Windows volume controls to their maximum.
Play some audio content on the computer (i.e. audio CD, or MP3).
Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.
Clean and reseat the audio line-in plug.
Test the Soundbar using another audio source (i.e. portable CD player).
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound card.
Set all Windows volume controls to their midpoints.
Decrease the volume of the audio application.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume
setting.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player).
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the audio
source.
Decrease the volume of the audio source.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume
setting.
Clean and reseat the audio line-in plug.
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound card
or audio source.
Set all Windows audio balance controls (L-R) to their midpoints.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player).
Clear any obstructions between the Soundbar and the user.
Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume
setting.
Set all Windows volume controls to their maximum.
Increase the volume of the audio application.
Test the Soundbar using another audio source (i.e. portable CD player).
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