X2000W/X2200W
LCD Color Monitor User Manual
Welcome
Downloaded from ManualMonitor.com Manuals
Copyright
Copyright © 2007 by BenQ Corporation. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language
or computer language, in any form or by any means, electronic, mechanical, magnetic, optical,
chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness
for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication
and to make changes from time to time in the contents hereof without obligation of BenQ
Corporation to notify any person of such revision or changes.
Please follow these safety instructions for best performance,
and long life for your monitor
Power Safety
• The AC plug isolates this equipment from the AC supply.
• The power supply cord serves as a power disconnect device for pluggable equipment. The
socket outlet should be installed near the equipment and be easily accessible.
• This product should be operated from the type of power indicated on the marked label. If you
are not sure of the type of power available, consult your dealer or local power company.
Care And Cleaning
• Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD
monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass
cleaners.
• Slots and openings on the back or top of the cabinet are for ventilation. They must not be
blocked or covered. Your monitor should never be placed near or over a radiator or heat
source, or in a built-in installation unless proper ventilation is provided.
• Never push objects or spill liquid of any kind into this product.
Servicing
• Do not attempt to service this product yourself, as opening or removing covers may expose
you to dangerous voltages or other risks. If any of the above mentioned misuse or other
accident such as dropping or mishandling occurs, contact qualified service personnel for
servicing.
2
Downloaded from ManualMonitor.com Manuals
Table of Contents
Getting started ...................................................................................................................... 4
Getting to know your monitor ............................................................................................ 6
Front view ....................................................................................................................6
Back view .....................................................................................................................6
Assembling your monitor hardware .................................................................................... 7
How to detach the stand base ...................................................................................10
Getting the most from your BenQ monitor ...................................................................... 11
How to install the monitor on a new computer ......................................................12
How to upgrade the monitor on an existing computer ..........................................13
How to install on Windows Vista systems ...............................................................14
How to install on Windows XP system ....................................................................15
Picture optimization ........................................................................................................... 16
How to adjust your monitor .............................................................................................. 17
The control panel (1): X2200W ................................................................................17
The control panel (2): X2000W ................................................................................18
Hot key mode (1): X2200W ......................................................................................19
Hot key mode (2): X2000W ......................................................................................20
Main menu mode ......................................................................................................21
Troubleshooting ................................................................................................................. 32
Frequently asked questions (FAQ) ...........................................................................32
Need more help? ........................................................................................................33
Table of Contents
Downloaded from ManualMonitor.com Manuals
3
1. Getting started
When unpacking please check you have the following items. If any are missing or damaged, please
contact the place of purchase for a replacement.
BenQ LCD Monitor
Monitor Base
Quick Start Guide
CD-ROM
Power Cord
(Picture may differ from product
supplied for your region)
Signal Cable: D-Sub
4
Getting started
Downloaded from ManualMonitor.com Manuals
Signal Cable: DVI-D (optional)
Signal Cable: HDMI (optional)
Consider keeping the box and packaging in storage for use in the future when you may need to transport
the monitor. The fitted foam packing is ideal for protecting the monitor during transport.
Getting started
Downloaded from ManualMonitor.com Manuals
5
2. Getting to know your monitor
Front view
Earphone socket
Back view
1. D-Sub input socket
2. DVI-D input socket
3. HDMI input socket
4. Audio-out socket
5. AC power input jack
The earphone and the audio-out socket allow you to receive HDMI digital audio signal.
6
Getting to know your monitor
Downloaded from ManualMonitor.com Manuals
3. Assembling your monitor hardware
If the computer is turned on you must turn it off before continuing.
Do not plug-in or turn-on the power to the monitor until instructed to do so.
1. Attach the monitor base.
Please be careful to prevent damage to the monitor.
Placing the screen surface on an object like a stapler or a
mouse will crack the glass or damage the LCD substrate
voiding your warranty. Sliding or scraping the monitor
around on your desk will scratch or damage the monitor
surround and controls.
Protect the monitor and screen by clearing a flat open area
on your desk and placing a soft item like the monitor
packaging bag on the desk for padding.
Gently lay the screen face down on a flat clean padded
surface.
While holding the monitor firmly against the desk, pull
the monitor stand arm upwards clear of the monitor.
Orient and align the stand base socket with the end of the
stand arm, then push them together until they click and
lock into place.
Gently attempt to pull them back apart to check that they
have properly engaged.
Carefully lift the monitor, turn it over and place it upright
on its stand on a flat even surface.
You should position the monitor and angle the screen to
minimize unwanted reflections from other light sources.
Assembling your monitor hardware
Downloaded from ManualMonitor.com Manuals
7
2. Connect the video cable.
Either
Do not use both DVI-D cable and D-Sub cable on the
same PC. The only case in which both cables can be
used is if they are connected to two different PCs with
appropriate video systems.
Connect one end of the DVI-D cable to the monitor
DVI-D socket and the other end to the DVI-D port on
your computer. (optional)
The DVI-D format is used for direct digital connection
between source video and digital LCD monitors or
projectors. The digital video signals produce a superior
quality picture than analog video signals.
Or
Connect one end of the HDMI cable to the monitor
HDMI socket and the other end to the HDMI port on
your HDMI device. (optional)
Or
Connect the plug of the D-Sub cable (at the end without
the ferrite filter) to the monitor D-Sub socket. Connect the
other plug of the D-Sub cable (at the end with the ferrite
filter) to the computer video D-Sub socket.
Tighten all finger screws to prevent the plugs from accidently falling out during use.
3. Connect the power cable to the monitor.
Plug one end of the power cord into the socket labelled
‘POWER IN’ on the rear of the monitor. Do not connect
the other end to a power outlet just yet.
8
Assembling your monitor hardware
Downloaded from ManualMonitor.com Manuals
4. Route the cables via the cable clip.
Release the cable retaining clip by squeezing the clip
inwards as illustrated. Position the cables together and
reinsert the clip over them to retain the cables neatly in
place behind the monitor stand.
5. Connect-to and turn-on the power.
Plug the other end of the power cord into a power outlet
and turn it on.
Picture may differ from product supplied for your region.
Turn on the monitor by pressing the power button on the
front of the monitor.
Turn on the computer too, and follow the instructions in
Section 4: Getting the most from your BenQ monitor
on page 11 to install the monitor software.
Assembling your monitor hardware
Downloaded from ManualMonitor.com Manuals
9
How to detach the stand base
1. Prepare the monitor and area.
Turn off the monitor and the power before unplugging the
power cable. Turn off the computer before unplugging the
monitor signal cable.
Please be careful to prevent damage to the monitor.
Placing the screen surface on an object like a stapler or a
mouse will crack the glass or damage the LCD substrate
voiding your warranty. Sliding or scraping the monitor
around on your desk will scratch or damage the monitor
surround and controls.
Protect the monitor and screen by clearing a flat open area
on your desk and placing a soft item like a towel on the
desk for padding, before laying the screen face down on a
flat clean padded surface.
2. Press the locking clips to detach the monitor base
from the monitor stand arm.
10
Assembling your monitor hardware
Downloaded from ManualMonitor.com Manuals
4. Getting the most from your BenQ monitor
To gain the most benefit from your new BenQ color LCD flat screen monitor, you should install
the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM.
The circumstances under which you connect and install your BenQ LCD Monitor will determine
which process you need to follow to successfully install the BenQ LCD Monitor driver software.
These circumstances relate to which version of Microsoft Windows you are using, and whether
you are connecting the monitor and installing the software onto a new computer (without existing
monitor driver software), or whether you are upgrading an existing installation (which already has
existing monitor driver software) with a newer monitor.
In either case however, the very next time you turn on your computer (after connecting the
monitor to your computer), Windows will automatically recognise the new (or different)
hardware, and will launch its Found New Hardware wizard.
Follow the wizard instructions until it asks you to select a monitor model. At that point, click the
Have Disk button, insert the BenQ LCD Monitor CD-ROM and select the appropriate monitor
model. Further details and step-by-step instructions for both an automatic (new) or upgrade
(existing) installation follow. See:
• How to install the monitor on a new computer on page 12.
• How to upgrade the monitor on an existing computer on page 13
If you require a User Name and Password to login to your Windows computer, you must be logged on as
an Administrator or as a member of the Administrators group in order to install the monitor driver software.
Furthermore, if your computer is connected to a network which has security access requirements, network
policy settings may prevent you from installing software on your computer.
Getting the most from your BenQ monitor
Downloaded from ManualMonitor.com Manuals
11
How to install the monitor on a new computer
This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver
software on a new computer which has never had a monitor driver installed before. This
instruction is only suitable for a computer which has never been used before, and for which the
BenQ LCD Monitor is the first ever monitor to be connected to it.
If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor
connected to it (and has monitor driver software installed), you should not be following these instructions.
You should instead be following the instructions for How to upgrade the monitor on an existing computer.
1. Follow the instructions in Assembling your monitor hardware on page 7.
When Windows starts, it will automatically detect the new monitor and launch the Found New Hardware Wizard. Follow the prompts until it displays the option to Install Hardware Device drivers.
2. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
3. Check Search for a suitable driver for my device option, and click Next.
4. Check the option for CD-ROM drives (uncheck all others) and click Next.
5. Look to confirm that the wizard has selected the correct name of your monitor and click
Next.
6. Click Finish.
7. Restart the computer.
12
Getting the most from your BenQ monitor
Downloaded from ManualMonitor.com Manuals
How to upgrade the monitor on an existing computer
This instruction details the procedure for manually updating the existing monitor driver software
on your Microsoft Windows computer. It is currently tested as compatible for Windows XP and
Windows Vista Operating System (OS).
The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows,
however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows
and cannot guarantee its operation on those systems.
Installing monitor driver software involves selecting an appropriate information file (.inf) on the
BenQ LCD Monitor CD-ROM for the particular model monitor you have connected, and letting
Windows install the corresponding driver files from the CD. You need only steer it in the right
direction. Windows has an Upgrade Device Driver Wizard to automate the task and guide you
through the file selection and installation process.
See:
•
How to install on Windows Vista systems on page 14.
•
How to install on Windows XP system on page 15.
Getting the most from your BenQ monitor
Downloaded from ManualMonitor.com Manuals
13
How to install on Windows Vista systems
1. Open Display Settings.
Right-click the desktop and select Personalize from the popup menu.
Select Display Settings from the Personalize appearance and sounds window.
The Display Settings window will display.
2. Click the Advanced Settings button.
The Generic PnP Monitor Properties window will display.
3. Click the Monitor tab and the Properties button.
4. Click Continue in the prompted User Account Control window.
5. Click the Driver tab and the Update Driver button.
6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
7. In the Update Driver Software window, select the option ‘Browse my computer for driver
software’.
8. Click ‘Browse’ and navigate to the following directory: d:\BenQ_LCD\Driver\ (where d is the
drive letter designator for the CD-ROM drive).
The drive letter for your CD drive may differ from the example above depending upon your system – it may
be ‘D:’ or ‘E:’ or ‘F:’ etc.
9. Select the correct folder name of your monitor from provided driver list, and click Next.
This will copy and install the appropriate monitor driver files to your computer.
10. Click Close.
You do not need to restart Windows Vista, as the BenQ LCD monitor drivers will operate immediately
with no further action required by you.
14
Getting the most from your BenQ monitor
Downloaded from ManualMonitor.com Manuals
How to install on Windows XP system
1. Open Display Properties.
The quickest shortcut to Display Properties is through the Windows desktop.
Right-click the desktop and select Properties from the popup menu.
Alternatively, the Windows menu to Display Properties is located in Control Panel.
In Windows XP version, Control Panel is located directly under the main Start menu item.
The menu options displayed will depend upon which type of view is selected for your system.
•
•
Under the Classic view, click Start | Control Panel | Display.
Under the Category view, click Start | Control Panel | Appearance and Themes | Change the
screen resolution.
The Display Properties window will display.
2. Click the Settings tab and the Advanced button.
The Advanced Display Properties window will display.
3. Click the Monitor tab and select the ‘Plug and Play Monitor’ from the list.
If there is only one monitor in the list, it will already be selected for you.
4. Click the Properties button.
The Monitor Properties window will display.
If the driver provider is listed as BenQ, and the model matches that of your new monitor, the proper
drivers are already installed, and you need do nothing further. Cancel out of these property windows.
However, if BenQ is not listed as the manufacturer, or the correct model is not currently shown, you
will need to continue with these instructions.
5. Click the Driver tab and the Update Driver button.
The Hardware Update Wizard will display. Follow the wizard instructions noting the steps below:
6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer you attached the
monitor to.
7. Check the option ‘Install from a list or specific location’ and click Next.
8. Check the option ‘Search for the best driver in these locations’ and also check ‘Search
removable media’, then click Next.
Please wait while the wizard searches for drives and the BenQ LCD Monitor CD inserted in step 6.
When completes, the wizard should have found and selected the BenQ driver on the CD appropriate to
your monitor model.
9. Select (single-click) the correct name of your monitor from provided driver list on the CD,
and click the Next button.
This will copy and install the appropriate monitor driver files to your computer.
10. Click Finish.
This will close the wizard and return you to the Monitor Properties window.
11. Click Close, OK, and OK.
This will close the Display Properties windows. You do not need to restart Windows XP, as the BenQ
LCD monitor drivers will operate immediately with no further action required by you.
Getting the most from your BenQ monitor
Downloaded from ManualMonitor.com Manuals
15
5. Picture optimization
The easiest way to obtain an optimal display from an analog (D-Sub) input is to use the AUTO key
function. Press the AUTO key to optimize the currently displayed image to the screen.
When you connect a digital video output using a digital (DVI) cable to your monitor, the AUTO key and the
Auto Adjustment function will be disabled, because the monitor will automatically display the best image.
Please ensure that the connected graphic card on your computer is set to the native resolution of the
monitor when you use the AUTO key function.
If you wish, you can always adjust the screen geometric settings manually using geometry menu
items. To assist you in this endeavour, BenQ has provided a screen test image utility which you can
use to check for screen color, grayscale and line gradient display.
1. Run the test program auto.exe from CD-ROM. You could also use any other image, such as
the desktop of your operating system. However, we recommend that you use auto.exe. As you
run auto.exe, a test pattern displays.
2. Press the AUTO key on the monitor.
3. Press the MENU key to access the monitor On-Screen Display (OSD) menu.
4. Use the t or u keys to select DISPLAY and press the ENTER key to enter the menu.
5. If you notice a vertical noise (like a curtain effect-shimmering of vertical lines), press the t
or u keys to select Pixel Clock and press the ENTER key. Then press thet or u keys to
adjust the monitor until the noise disappears.
6. If you notice a horizontal noise, press the t or u keys to select Phase and press the ENTER
key. Then press the t or u keys adjust the monitor until the noise disappears.
16
Picture optimization
Downloaded from ManualMonitor.com Manuals
6. How to adjust your monitor
The control panel (1): X2200W
1. “Power”: Turn the power on or off.
2. “AUTO”: Adjust vertical position, phase, horizontal position and pixel clock automatically.
3. “MENU” key: Activate OSD main menu and return to the previous menu or exit OSD.
4.
t / PerfectMotion key: For Up/Increase adjustment. The key is also the hot key for
PerfectMotion.
5.
u /Mode key: For Down/Decrease adjustment. The key is also the hot key for Mode.
6. “ENTER” key: Enter sub menus and select items. The key is also the hot key for Input.
OSD = On Screen Display.
The hot-keys will display a graduated scale for adjusting the value of that setting, and will only operate
while the OSD menu is not currently displaying. Hot-key displays will disappear after a few seconds of no
key activity. See Hot key mode (1): X2200W on page 19.
How to adjust your monitor
Downloaded from ManualMonitor.com Manuals
17
The control panel (2): X2000W
1. “Power”: Turn the power on or off.
2. “AUTO”: Adjust vertical position, phase, horizontal position and pixel clock automatically.
3. “MENU” key: Activate OSD main menu and return to the previous menu or exit OSD.
4.
t /Contrast/Brightness key: For Up/Increase adjustment. The key is the hot key for
Brightness and Contrast.
5.
u /Mode key: For Down/Decrease adjustment. The key is the hot key for Mode.
6. “ENTER” key: Enter sub menus and select items. The key is also the hot key for Input.
OSD = On Screen Display.
The hot-keys will display a graduated scale for adjusting the value of that setting, and will only operate
while the OSD menu is not currently displaying. Hot-key displays will disappear after a few seconds of no
key activity. See Hot key mode (2): X2000W on page 20.
18
How to adjust your monitor
Downloaded from ManualMonitor.com Manuals
Hot key mode (1): X2200W
The monitor keys perform as hotkeys to provide direct access to particular functions whenever the
menu isn't currently displaying on-screen.
PerfectMotion hot key
Press the t/PerfectMotion key to display
the PerfectMotion indicator. Further press
the t or u keys to activate or deactivate
the function.
See also PerfectMotion on page 27.
It is recommended that you use this
function specially when you are viewing
dynamic contents, such as movies, games,
etc.
Mode hot key
Press the ukey continually to switch
between the 6 modes for the main window,
including Standard, Movie, Dynamics,
Photo, Action Game, and Racing Game. The
setting will take effect immediately.
See also Picture Mode on page 26.
Input hot key
Press the ENTER key to toggle between
different video signal inputs that may be
connected to your monitor.
The setting will take effect immediately.
See also Input on page 30.
How to adjust your monitor
Downloaded from ManualMonitor.com Manuals
19
Hot key mode (2): X2000W
The monitor keys perform as hotkeys to provide direct access to particular functions whenever the
menu isn't currently displaying on-screen.
Brightness and Contrast hot keys
Press the t key to display the Brightness
and Contrast indicators. Further press the
the t or u keys, then the ENTER key to
select Brightness or Contrast. The t key
will increase the level, while the u key will
decrease the level.
To exit, press the MENU key.
Mode hot key
Press the ukey continually to switch
between the 6 modes for the main window,
including Standard, Movie, Dynamics,
Photo, Action Game, and Racing Game. The
setting will take effect immediately.
See also Picture Mode on page 26.
Input hot key
Press the ENTER key to toggle between
different video signal inputs that may be
connected to your monitor.
The setting will take effect immediately.
See also Input on page 30.
20
How to adjust your monitor
Downloaded from ManualMonitor.com Manuals
Main menu mode
You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor.
Press the MENU key to display the following main OSD menu.
1
2
3
4
5
1. Display
2. Picture
3. Picture Advanced
4. Audio (Audio menu is only available
for use when the input source is
HDMI.)
5. System
Use the t or u keys to highlight a menu
item, and press the ENTER key to enter the
Menu item settings.
The OSD menu languages may differ from the product supplied to your region, see “Language on page
30” under “OSD Settings” for more details.
For more information on each menu, please refer to the following pages:
• Display menu on page 22
• Picture menu on page 24
• Picture Advanced menu on page 26
• Audio menu on page 29
• System menu on page 30
How to adjust your monitor
Downloaded from ManualMonitor.com Manuals
21
Display menu
1. Press the MENU key to display the main
menu.
2. Press the t or u keys to select DISPLAY
and then press the ENTER key to enter the
menu.
3. Press the t or u keys to move the
highlight to a menu item and then press
the ENTER key to select that item.
4. Press the t or u keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU button.
Item
Auto
Adjustment
Function
Optimizes and adjusts the
screen settings
automatically for you. The
AUTO key is a ‘hot-key’
for this function.
When you connect a
digital video output
using a digital (DVI)
cable to your monitor,
the AUTO key and the
Auto Adjustment
function will be disabled.
22
How to adjust your monitor
Downloaded from ManualMonitor.com Manuals
Operation
Press the ENTER key to
select this option and make
adjustment.
Range
Item
H. Position
V. Position
Pixel Clock
Function
Adjusts the horizontal
position of the screen
image.
Adjusts the vertical
position of the screen
image.
Adjusts the pixel clock
frequency timing to
synchronize with the
analog input video signal.
Not applicable to a digital
input signal.
Operation
Range
0 to 100
0 to 100
0 to 100
Press thet or u keys to
adjust the value.
See also: Picture
optimization on page 16.
Phase
Adjusts the pixel clock
phase timing to
synchronize with the
analog input video signal.
Not applicable to a digital
input signal.
0 to 63
See also: Picture
optimization on page 16.
How to adjust your monitor
Downloaded from ManualMonitor.com Manuals
23
Picture menu
1. Press the MENU key to display the main
menu.
2. Press the t or u keys to select
PICTURE and then press the ENTER key
to enter the menu.
3. Press the t or u keys to move the
highlight to a menu item and then press
the ENTER key to select that item.
4. Press the t or u keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU button.
Item
Brightness
Function
Adjusts the balance
between light and dark
shades.
Operation
Contrast
Adjusts the degree of
difference between
darkness and lightness.
Press thet key to
increase the contrast and
press the u key to
decrease the contrast.
0 to 100
Sharpness
Adjusts the clarity and
visibility of the edges of
the subjects in the image.
Press the t key to
improve the crispness of
the display and press the
u key to have softness
effect on the display.
1 to 5
Color - Press ENTER to enter the Color menu.
24
How to adjust your monitor
Downloaded from ManualMonitor.com Manuals
Press the t key to
increase the brightness
and press the u key to
decrease the brightness.
Range
0 to 100
Normal
Allows video and still
photographs to be viewed
with natural coloring.
This is the factory default
color.
Bluish
Applies a cool tint to the
image and is factory
pre-set to the PC industry
standard white color.
Reddish
Applies a warm tint to the
image and is factory
pre-set to the news print
standard white color.
User Mode
Tailors the image color
tint. The blend of the Red,
Green and Blue primary
colors can be altered to
change the color tint of
the image. Decreasing one
or more of the colors will
reduce their respective
influence on the color tint
of the image. e.g. if you
reduce the Blue level the
image will gradually take
on a yellowish tint. If you
reduce Green, the image
will become a magenta
tint.
Reset Color
Resets the User Mode
custom color settings to
the factory defaults.
Press MENU to leave the Color menu.
Press the t or u keys to
select this option.
Press the t or ukeys
and the ENTER key to
select Red, Green, or Blue.
Then use the t or u
keys to make the color
adjustments.
• Red
(0 to 100)
Press the t or u keys to
change the settings.
• YES
• Green
(0 to 100)
• Blue
(0 to 100)
• NO
How to adjust your monitor
Downloaded from ManualMonitor.com Manuals
25
Picture Advanced menu
X2000W:
1. Press the MENU key to display the main
menu.
2. Press the t or u keys to select
PICTURE ADVANCED and then press the
ENTER key to enter the menu.
3. Press the t or u keys to move the
highlight to a menu item and then press
the ENTER key to select that item.
4. Press the t or u keys to make
adjustments or selections.
X2200W:
Item
Picture Mode
5. To return to the previous menu, press the
MENU button.
Function
Operation
Selects a picture mode that
best suits the type of
images shown on the
screen.
• Standard - for basic PC
application.
Press the t or u keys
to change the settings.
• Movie - for viewing
videos.
• Dynamics - for viewing
landscape-specific videos
and playing games.
• Photo - for viewing still
images.
• Action Game - for playing action games.
• Racing Game - for playing fast paced racing
games.
26
How to adjust your monitor
Downloaded from ManualMonitor.com Manuals
Range
• Standard
• Movie
• Dynamics
• Photo
• Action Game
• Racing Game
Displays the preview of
Press the t or u keys
screen images under the
to change the settings.
selected mode from
Picture Mode. The screen
will be divided into two
windows; the left window
demonstrates images of
Standard mode, while the
right window presents the
images under the specified
mode.
For X2200W, Press ENTER to enter the MISC menu.
AMA
Improves the gray level
Press the ENTER key to
response time of the LCD
select this option. Press
panel.
the t or u keys to
change the settings.
PerfectMotion Selects to activate
Press the ENTER key to
PerfectMotion* to reduce
select this option. Press
the ghosting effect on the
the t or u keys to
dynamic images.
change the settings.
Senseye Demo
It is recommended that
you use this function
specially when you are
viewing dynamic
contents, such as
movies, games, etc.
Slight flicker on the
screen may be
noticeable in the case of
viewing non-dynamic
object. Please make the
selection according to
your needs.
• ON
• OFF
• ON
• OFF
• ON
• OFF
PerfectMotion is only
available for X2200W.
How to adjust your monitor
Downloaded from ManualMonitor.com Manuals
27
Display Mode
This feature is provided to
allow aspect ratio’s other
than 16:10 to be displayed
without geometric
distortion.
• Overscan -Slightly
enlarges the input image.
Use this feature to hide
annoying edge noise if
present around your
image.
• Full - Scales the input
image to fill the screen.
Ideal for 16:10 aspect
images.
• Aspect - The input image
is displayed without geometric distortion filling
as much of the display as
possible. 16:9 images will
fill the screen horizontally while 4:3 images
will fill the screen vertically.
Press the t or u keys
to change the settings.
The options under
Display Mode will be
different depending on
the input signal
sources.
When the signal
source is from a
DVI or D-sub
source, and the
input image is of
non-wide aspect
ratio:
• Full
• Aspect
If the signal source is
from a DVI or D-sub
source, Display Mode
is only available for the
input image of
non-wide aspect ratio.
Or
When the signal
source is from a
HDMI source:
• Overscan
• Full
• Aspect
• 16:9
• 4:3
• 16:9 - Most suitable for
images which are already
in a 16:9 aspect, like
DVD movies.
• 4:3 - Most suitable for
images which are already
in a 4:3 aspect, like
stan-dard computer.
*BenQ's PerfectMotion technology is introduced to well prevent you from ghosting or motion blur effects
while viewing fast moving objects on your LCD monitor. The solution to such a problem can be explored
from two aspects, one is from the LCD technology itself, and the other is from human visual perception.
As the combination of AMA (Advanced Motion Acceleration) technology and Black Frame Insertion
technology, PerfectMotion is not only in pursuit of achieving faster gray-to-gray response time so the
faster pixel transition speed will improve the ghosting effect, but by adopting the use of Black Frame
Insertion technology, the visual effect of motion blur resulted from human eye's spatial-temporal
integration can also be effectively eliminated, thus clearer motion pictures will be displayed on the
monitor.
When the PerfectMotion function is activated, the displayed motion pictures will be enhanced by insertion
of multiple black frames between frames.
28
How to adjust your monitor
Downloaded from ManualMonitor.com Manuals
Audio menu
1. Press the MENU key to display the main
menu.
2. Press the t or u keys to select AUDIO
and then press the ENTER key to enter the
menu.
3. Press the t or u keys to move the
highlight to a menu item and then press
the ENTER key to select that item.
4. Press the t or ukeys to make
adjustments or selections.
Audio menu is only available for use when the
input source is HDMI.
5. To return to the previous menu, press the
MENU button.
Item
Volume
Function
Adjusts the level of
volume.
Operation
Mute
Mutes the audio input.
Press the t or u keys to
change the settings.
Press the t key to increase
the volume and press the u
key to decrease the volume.
Range
0 to 100
• ON
• OFF
How to adjust your monitor
Downloaded from ManualMonitor.com Manuals
29
System menu
1. Press the MENU key to display the main
menu.
2. Press the t or u keys to select SYSTEM
and then press the ENTER key to enter the
menu.
3. Press the t or u keys to move the
highlight to a menu item and then press
the ENTER key to select that item.
4. Press the t or u keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU button.
Item
Input
Function
Operation
Use this to change the
Press the t or u keys to
input to that appropriate
change the settings.
to your video cable
connection type.
OSD Settings - Press ENTER to enter the OSD Settings menu.
Language
Sets the OSD menu
Press the t or u keys to
language.
adjust the value.
Range
• DVI
• D-sub
• HDMI
• English
• French
• German
• Italian
• Spanish
The language options
displayed on your OSD
may differ from those
shown on the right,
depending on the product
supplied in your region.
• Polish/
Japanese
• Czech/
Traditional
Chinese
• Hungarian/
Simplified
Chinese
• Serbo-Croatian
• Romanian
• Dutch
• Russian
• Swedish
• Portuguese
30
How to adjust your monitor
Downloaded from ManualMonitor.com Manuals
H. Position
V. Position
Display Time
Adjusts the horizontal
position of the OSD menu.
Adjusts the vertical
position of the OSD menu.
Adjusts the display time of
Press the t or u keys to
the OSD menu.
change the settings.
0 to 100
0 to 100
• 5 Sec.
• 10 Sec.
• 15 Sec.
• 20 Sec.
• 25 Sec.
OSD Lock
Prevents all the monitor
settings from being
accidentally changed.
When this function is
activated, the OSD
controls and hotkey
operations will be
disabled.
Press the t or u keys to
change the settings.
• 30 Sec.
• ON
• OFF
To unlock the OSD
controls when the OSD is
preset to be locked, press
and hold the ’MENU' key
for 15 seconds to enter
the 'OSD Lock' option and
make changes.
Alternatively, you may
use the t or u keys to
select ’OFF’ in the 'OSD
Lock' submenu from the
’OSD Settings’ menu, and
all OSD controls will be
accessible.
Press MENU to leave the OSD Settings menu.
DDC/CI*
Allows the monitor
Press the ENTER key to
settings to be set through
select this option. Press the
the software on the PC.
t or u keys to change the
settings.
Information
Displays the current
Press the ENTER key to
monitor property settings. select this option.
Reset All
Resets all mode, color and Press the t or ukeys to
geometry settings to the
change the settings.
factory default values.
• ON
• OFF
• YES
• NO
*DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics
Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for
remote diagnostics.
How to adjust your monitor
Downloaded from ManualMonitor.com Manuals
31
7. Troubleshooting
Frequently asked questions (FAQ)
The image is blurred:
Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select
the correct resolution, refresh rate and make adjustments based on these instructions.
How do you use a VGA extension cable?
Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by
working through the instructions in the "Adjusting the refresh rate" section on the link
"Adjusting the Screen Resolution". It is normal for blurring to occur due to conduction losses
in extension cables. You can minimize these losses by using an extension cable with better
conduction quality or with a built-in booster.
Does the blurring only occur at resolutions lower than the native (maximum) resolution?
Read the instructions on the link "Adjusting the Screen Resolution" on the CD. Select the
native resolution.
Pixel errors can be seen:
One of several pixels is permanently black, one or more pixels are permanently white, one or
more pixels are permanently red, green, blue or another color.
• Clean the LCD screen.
• Cycle power on-off.
• These are pixels that are permanently on or off and is a natural defect that occurs in LCD
technology.
The image has a faulty coloration:
It has a yellow, blue or pink appearance.
Select MENU > PICTURE > Color > Reset Color, and then choose “YES” in the “Caution”
message box to reset the color settings to the factory defaults.
If the image is still not correct and the OSD also has faulty coloration, this means one of the three
primary colors is missing in the signal input. Now check the signal cable connectors. If any pin is
bent or broken off, please contact your dealer to get necessary support.
No image can be seen:
Is the prompt on the display illuminated in green?
If the LED is illuminated in green and there is a message “Out of Range” on the screen, this means
you are using a display mode that this monitor does not support, please change the setting to one
of the supported mode. Please read the “Preset display modes” section from the link
"Adjusting the Screen Resolution".
Faint shadow from the static image displayed is visible on the screen:
• Activate the power management function to let your computer and monitor go into a low
power "sleep" mode when not actively in use.
• Use a screensaver to prevent the occurrence of image retention.
32
Troubleshooting
Downloaded from ManualMonitor.com Manuals
Is the prompt on the display illuminated in orange?
If the LED is illuminated in orange, the power management mode is active. Press any button on
the computer keyboard or move the mouse. If that does not help, check the signal cable
connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.
Is the prompt on the display not illuminated at all?
Check the power supply mains socket, the external power supply and the mains switch.
The image is distorted, flashes or flickers:
Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select
the correct resolution, refresh rate and make adjustments based on these instructions.
You are running the monitor at its native resolution, but the image is still distorted.
Images from different input sources may appear distorted or stretched on the monitor running at
its native resolution. To have the optimal display performance of each type of input sources, you
can use the "Display Mode" function to set a proper aspect ratio for the input sources. See Display
Mode on page 28 for details.
The image is displaced in one direction:
Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then
select the correct resolution, refresh rate and make adjustments based on these instructions.
The OSD controls are inaccessible:
• To unlock the OSD controls when the OSD is preset to be locked, press and hold the “MENU”
key for 15 seconds to enter the “OSD Lock” option and make changes.
• Alternatively, you may use the t or u keys to select “OFF” in the “OSD Lock” submenu
from the “OSD Settings” menu (under SYSTEM), and all OSD controls will be accessible.
Need more help?
If your problems remain after checking this manual, please contact your place of purchase or
e-mail us at: Support@BenQ.com
Troubleshooting
Downloaded from ManualMonitor.com Manuals
33