FR-8 and FR-16 Remote Control Operating Manual

FR-8 and FR-16 Remote Control
Operating Manual
The FR-8 and FR-16 are Ethernet-based remote controllers for all Ashly NE (network enabled)
products with DSP capabilities. Each fader and it’s push button LED can be programmed to adjust
signal level, select input source, or mute the signal. The FR remotes are ideal for networked sound
systems in meeting rooms, houses of worship, courtrooms, or other applications where simple but programmable real-time level control is required.
8 or 16 Assignable Faders with Master
Push Button Switches with LED
Mute/Unmute per Fader
A/B Source Select per Fader (optional)
Two Signal Level Indicators per Fader
User Defined Signal Level LED Threshold
• Ethernet Network
• IEEE 802.3af Power Over Ethernet (class 2) • Ashly NE DSP Device
Compatible Devices
• ne24.24M
• NE Two-Channel Amplifiers (with DSP)
• NE Multi-Channel Amplifiers (with DSP)
Assignable Fader Scaling
Front Panel Lockout
Communication Failure Indicator
Automatic IP Addressing
User Defined Label Inserts
Wall Box or Panel Cut-Out Mounting
• PC Running Microsoft® Windows 7, Vista, or XP, 32 & 64 bit
• Proteane Software v5.11 or Higher
• NE4800 and NE 8800 DSP Processors
• Pema Amplifiers
847 Holt Road Webster, NY 14580-9103 Phone: (585) 872-0010
Toll-Free: (800) 828-6308 Fax: (585) 872-0739
Operating Manual - FR-8 and FR-16 Remote Level Controller
‰‰FR Features
(FR-8 not shown)
Front Panel
1) Push Button LED Label Window - Insert
switch label made from Ashly template doc
2) Push Button LED - Used to switch fader
Mute or fader A/B Source Select. LED also
indicates signal level or fader status
3) Channel Fader - Adjusts level of targeted
DSP gain stage or output mixer source
4) Channel Fader Label Window - Insert
switch label made from template doc
5) Power LED - Shows device is powered
6) Master Fader - Adjusts level of all
assigned channel faders
Rear Panel
1) RJ-45 Jack - Connects to Ethernet
Network with PoE or PoE injector
2) Link LED - Shows network is connected
3) Data LED - Shows Data is transferring
4) Lockout Connector - Used with contact
closure to disable all front panel controls
5) Serial Number and MAC Address - Used
for warranty or flash programming
On Startup:
1.When the FR-8 or FR-16 is first connected or powered on, it attempts to communicate with
all devices it has been programmed to control, if any.
2. Once communication with the targeted device is established, it waits to transmit any fader or
switch position data until a control is physically changed by the user. At that point only the data for
that control is sent.
***This feature prevents sudden and unexpected changes when reconnecting or re-starting the
FR remote control, as well as when a new preset is recalled to the host device.
PLEASE NOTE: When in doubt, make sure all faders are either in the correct position or fully
down before reconnecting
Operating Manual - FR-8 and FR-16 Remote Level Controller
‰‰Typical Application
Operating Manual - FR-8 and FR-16 Remote Level Controller
‰‰Connecting to a Network
Network communication is made by wiring with standard Cat-5 Ethernet cable terminated with
a RJ-45 or Neutrik etherCON connector through a network router, switch, hub, or patch panel to a PC
running Protea NE Software v5.10 or higher. Maximum cable distance is 100 meters (328 ft) from the
nearest router, hub, or switch.
Ashly networked devices will auto detect their Ethernet network connection, and adapt (AutoMDIX) to either a straight through pin to pin, or crossover Ethernet cable. Note that the push release tab
on the back panel connector (as shown) is meant only for etherCON connectors. Standard RJ-45 connectors have their own built-in release tab.
Power Over Ethernet - FR remote controllers require class 2 IEEE 802.3af Power over
Ethernet (PoE) from a switch, hub, or in-line PoE injector. FR power consumption is a maximum of two
Link/Data LEDs - Once a successful Ethernet connection has been made, the green “Link”
LED will light. If the green LED is not lit, then there is either a problem with the connection or with
the network. This must be addressed before proceeding further, by backtracking through cables or
hardware to find the problem. The yellow “Data” LED flashes when data is sent or received from the
FR device.
IP Address - There is no need to assign an IP address to FR-8/16 used with a network router. The
router or Link Local Addressing will assign IP addresses to each product automatically. When a router
is not available, most current NE products and remotes have the capability to assign their own IP address
based on Link Local Addressing. This allows the device to operate without the need to set up static IP
address. If the only option is to use an Ethernet switch instead of a router, and communications problems
remain which cannot be solved with the use of the Link Local standard, each device must have a static IP
address assigned from within Protea NE software. This is done by selecting “Manual Configuration” in
the Network Properties tab of each FR device, where the system/network administrator must assign each
product its own unique static IP address, each with the appropriate sub-net if applicable.
Firewalls - If Protea NE software does not detect the FR-8/16, the firewall in the host PC
should be turned off, as firewalls may block the device response to the controlling PC when network
communication is attempted. The current PC firewall status is found by clicking on the Windows
Start button, then Control Panel, then double clicking on the security shield where the firewall can
then be disabled. Once communications with the device is established, the firewall can be enabled
again, but if there continues to be communications problems then disable the firewall.
Wi-Fi and LAN – For the initial device auto-configuration process, any secondary Wi-Fi
connection should also be disabled, and the LAN (Local Area Network) connection must be enabled
on the PC. Secondary network connections may confuse the auto device discovery process. Go
to the Windows Control Panel, then Network Connections, to disable any secondary network connections. Once communications with the device is established, secondary network connections can
be enabled again, unless a communications problem remains with the FR-8/16, in which case the
secondary network connections should remain disabled.
Communication Failure Indicator - If an assigned fader has lost contact with
its targeted device, the LED button above that fader will continually flash red to indicate
communication has been lost.
Operating Manual - FR-8 and FR-16 Remote Level Controller
‰‰Mechanical Installation
The FR-8 and FR-16 are designed to be mounted to an electrical wall box or modular box array,
to any flat surface using the provided cutout, or as a freestanding desktop controller.
The FR-16 will mount to a modular 7-gang US electrical box, with a minimum box depth of
2.25”. The FR-8 mounts to a 4-gang electrical box. For mounting to a wall or flat surface without
using a wall box, a mechanical drawing and cutout pattern are provided in this manual on pages 9.
Fader and switch function labels can be created using the document template found on the
Ashly website and referenced in this manual on page 10.
Follow these instructions for mounting to an electrical wall box or surface:
Note: Remove power
before mounting. Avoid
static shock disruptions
to this or other connected
devices by mounting to an
earth-grounded metal wall
box or other earth grounded
point. This prevents static
discharge from flowing
through the data lines.
Operating Manual - FR-8 and FR-16 Remote Level Controller
‰‰Using Proteane Software
Protea NE Software version 5.10 or greater is required for the FR Remotes. Load it from the
supplied CD or Ashly website to a PC running Microsoft® Windows 7/Vista/XP, 32 & 64 bit.
Network Tree - Start Protea NE Software and the FR-8/16 should appear in the network
tree in the “Ashly Remotes” folder. From the factory, it should appear with the name “FR-8 (or 16)
Fader Remote” in green. If it doesn’t appear, click the “Scan For Devices” button under the network
tree. All devices continuously broadcast their availability to the software. All currently connected
and active products are highlighted in green, while products which have been formerly connected
but are currently off-line or unavailable show up in red. To clear the network tree of all unavailable
(red) items, right click the top level item (Ashly Network) and select <Clear Inactive Devices In All
Project Canvas - To configure the FR-8/16, double-
click its icon in the network tree. This will bring up the FR8/16’s control surface. Alternatively, you can drag the icon
from the network tree onto the project canvas where it will
then appear as a shortcut. You can then double-click on this
shortcut to bring up its control surface.
Drawing elements such as lines, rectangles, text, and
image files can be added to the canvas to complete a visual
control screen displaying all Ashly devices under control,
which is then saved as a project file. Drawing elements
are found as icons above the canvas. To add text or image
files, right click over empty canvas. The saved project file contains all devices, settings, and drawing
elements shown on the project canvas.
Note: Once an image has been placed on the canvas, it must be manually deleted if that device
is no longer available to the software. Also note that scanning for devices does not automatically
remove images which may have been previously installed but are now off-line. To clear the canvas
of all devices and drawn elements, click <File - New>.
Design Mode - Design Mode must be enabled to work with devices or drawing elements in
the project canvas. Right-click on canvas to enable Design Mode. This allows placed objects to be
moved around, while unchecking Design Mode locks objects in place and prevents the addition of
other objects or devices. Further help is available in Protea NE software by navigating through the
online help menu.
‰‰Main Control Surface
Within the main FR-8 or FR-16 control surface, there are two tabs at the bottom labeled
“Configuration” and “Fader Test”. All device targeting and programming of faders is done in the
configuration tab. The fader test tab (not shown) is used for visual reference only by indicating
current FR fader and switch position as well as front panel lockout status. The main configuration
window is shown on the following page,
Operating Manual - FR-8 and FR-16 Remote Level Controller
Global Features
Device Name: Up to 20 characters can be used for the device name. The name appears
in the network tree in the Proteane Software startup screen, as well as the main FR device screen.
Target Security: When target security is left unspecified or in its default state (user name
= “default” with no password), the FR remote will have full access to all available control parameters
on the targeted DSP device. However, if an administrator wishes to limit control parameter access from
a FR controller to a selected target device, they must enter the same user name and password on both
the FR-8/16 target security fields and on the specified target’s device users section, under the general
security tab. Think of it as creating a login requirement for each device before they can be assigned to
work together, up to the level of parameter access granted by the target device. Note that even though
“Default” and “Admin” are reserved system user names, any changes to these reserved FR name or
password fields requires a corresponding entry on the target device. Also note that target security is
completely independent from the general FR security section described on page 9, and that user names
and passwords implemented there have no impact to or from those used for target security.
LED Brightness: The overall brightness of FR-8 and FR-16 LEDs can be adjusted to
one of four levels to match ambient room lighting. The factory default is for the brightest setting.
Clear All: This button clears the control parameters of all faders in the configuration
window and returns them to factory default settings. It also clears the FR device target security user
name and password. Note: individual fader parameters can be cleared by clicking on any control
for that fader and then clicking the pop-up “Clear Fader” button associated with that fader.
Operating Manual - FR-8 and FR-16 Remote Level Controller
Fader Specific Features
Individual fader control parameters include assignment of the target device, fader mode, device
channel, A/B mixer sub-channel source selection, fader scaling, signal level LED transition points,
and assignment to master fader. An individual fader “Clear Function” button appears when editing
any control point in a fader row, and returns that fader back to it’s default settings.
Fader: The total number of faders available on the FR remote are shown here, either 8 or 16.
Device: Each fader can target one device from the drop down device list, or be left inactive.
Mode: Once a target DSP device has been selected, a fader can operate in one of three
modes, Mixer Mode, I/O Level Control Mode, or A/B Source Select Mode.
1) Mixer Mode - In mixer mode, a fader is first assigned to a target device’s output
channel mixer, then assigned one of that mixer’s available input channels, also called the Sub
channel. The fader action controls the sub channel’s signal level applied to that output mixer.
2) I/O Level Control Mode - In I/O level control mode, a fader controls a single
dedicated input or output gain control in the DSP section, but not in the mixer section. For controlling a stereo signal, link input or output gain functions together using the software control surface of
the target DSP device.
3) A/B Source Select - In A/B source select mode, a push button toggles between
two different inputs assigned to one output mixer. The inputs must first be routed to the output mixer
of the DSP device under control, then two available input sources for A/B selection are assigned.
The fader adjusts the level of the currently toggled input to that mixer.
LED function in mixer or I/O level mode: In this mode, push button LEDs indicate
signal level by flashing green and amber, and indicate mute with solid red. LED signal level thresholds have default settings of -22dBu for green and +14dBu for amber, and can be changed by the
user. Note that a LED assigned to an input gain control or mixer input source indicates pre-fader
signal level, while one associated with an output gain stage is post-fader.
LED function in A/B source select mode: In this mode, the LED will either be solid
red for source “A”, or solid green for source “B”. In A/B source select mode, the green signal level
function is disabled, as is the mute function. The amber signal level LED still operates normally.
LED Level Transition Points - Signal level LEDs have two thresholds, first where the
green signal LED turns on, then when it transitions from green to amber. Both points can be defined by
the user for each fader. Factory default transition points are -22dBu for green and +14dBu for amber.
Note that the green signal level LED is disabled in A/B source select mode, but not amber.
Fader Scaling - The gain range for target DSP gain stages is -50dB to +12dB. By default,
the fader will use the full range of the DSP gain function under its control. Using fader scaling, an
upper and/or lower dB limit can be set to avoid insufficient or excessive audio level.
Master Fader Assignment - Faders can be individually selected or unselected for control by
the master fader. The factory default is for all faders to be assigned to the master fader. If a fader appears to be
functioning but has no effect on level, check that the master fader is not muted or turned down.
Operating Manual - FR-8 and FR-16 Remote Level Controller
Other Features
Front Panel Lock-Out
When unintended or unauthorized control changes need to be prevented, a keyed switch or
contact closure can be connected to the lockout connector. When the two lockout pins are unconnected, the front panel operates normally. When the lockout pins are connected closed, physical
changes on the front panel are locked out and ignored by software. Note: Before unlocking the front
panel, it is suggested that all faders first be placed fully down or at pre-determined marked levels to
avoid excess volume. Lock-out status is indicated in software in the main control surface fader test
tab window.
Factory Reset
To restore the unit to it’s default settings and erase all stored parameters, follow these steps:
1) Remove power from the FR-8/16.
2) Press and hold down buttons 1, 2, 3, 4 on the FR-8, or buttons 9, 10, 11, 12 on the FR-16.
3) Apply power, holding the buttons down for a count of four as indicated by the lighting of
four red LEDs. To cancel the reset, release all buttons before the count to four is complete.
4) A successful reset is indicated when all LEDs glow amber, then the buttons can be released.
In addition to the hardware
lockout, there are multiple user/
multiple levels of FR-8 and FR-16
security assignable within the
security tab. The security data is
stored within the FR remote device
itself, not Protea NE Software. Passwords are case sensitive. Be sure to
write down the password and store in
a convenient place for future reference. Note that device security is
different than the target security, and
is located next to the main control
surface configuration window tab.
Firmware Update (Flash
To view the current FR
firmware revision, click on
the control surface Network Properties tab and look under Hardware Configuration. If a newer
firmware update is available on the Ashly website, download it and run the Flash Reprogram procedure found in the FR Device Options menu. If the control surface is somehow unable to communicate with the FR device due to a corrupt internal program, run flash reprogram from the main
Proteane window under Flash Programmer/Launch Flash Reprogram. This requires the FR device
MAC address, found on the FR back panel (see procedure in the troubleshooting section). When
the FR device is put into flash reprogram mode, the highest channel LED turns green and the Master
LED turns amber. All control function is suspended until re-programming is completed
Operating Manual - FR-8 and FR-16 Remote Level Controller
Using Multiple Remote Controllers
Proteane software allows multiple NE remote controllers the ability to target the same DSP
device. For example, an Ashly neWR-5 could target the same DSP device as an FR-16, if the user
wanted to add remote preset or logic control in addition to FR remote gain control. Note that in this
case, both the FR remote and the neWR-5 could conceivably target the same gain control on the
target DSP device, however Ashly does not recommend this practice. If it is deemed necessary to
have two remote control devices controlling the same function, the last remote device action will
always take effect, regardless of which device it is and regardless of the position or settings of the
other remote device(s). This is true for any combination of Ashly NE remote control devices targeting the same device and function. The administrator can avoid the possibility of redundant control
situations like this by using the target security feature. (see page 7).
Operating Manual - FR-8 and FR-16 Remote Level Controller
‰‰Panel Mount Cutout Pattern
Note: This template is also available as a pdf download from the Ashly website. Look in the
downloads section, then under FR-8 and FR-16 Application Notes.
Operating Manual - FR-8 and FR-16 Remote Level Controller
‰‰Function Label Template
An editable document template is available on the Ashly website for making custom labels.
Text, text color, and background color can be individually defined for each label and inserted behind
the front panel overlay windows as shown below.
Note: The front panel must be removed for label insertion. See instructions on page 5.
Operating Manual - FR-8 and FR-16 Remote Level Controller
‰‰Troubleshooting Tips:
1) I can’t find the target device I want to control - Is the target device plugged into
the network? Is it turned on? Are there multiple target devices of the same model? Rename
individual devices with a unique identifier. For an immediate update of available devices, click
<Scan for Devices> at the bottom of the main Proteane network tree.
2) How do I get rid of extra target devices listed that do not exist? The FR target
device drop down listing is taken directly from the main Proteane network tree. Devices listed in
the network tree appear green if they are live units, and red if they were once available but are
now offline. To clear all inactive devices from the menu tree, right click on <Ashly Networks>
at the top of the menu tree and click <Clear Inactive Devices From All Groups>.
3) Even though my user name is “default” or “admin”, I don’t have access to
the target device - Are there any additional text characters in the user name field? Is the
password field blank? Any password entry, even on the reserved user-names of “default” or
“admin” must have a corresponding match in the target devices.
4) What do the various LED indicators and blinking patterns mean?
Mute/Unmute - If a fader is assigned to either I/O level mode or mixer mode, it’s
push button will be solid red when muted. Mute function is disabled in A/B source select
mode. If a fader is unassigned, it will not light.
Signal Level - LEDs indicate signal level with green and amber according to the defined
dBu thresholds. If the fader is not assigned a function, it remains dark. The green signal level
LED is disabled in A/B source select mode.
A/B Source Select - In this mode the LED will be either solid red or green to indicate
which input source is selected. The amber signal level LED remains active and mute is disabled.
Factory Reset - All LEDs glow amber during factory reset until held buttons are released.
Communications failure - If a fader was assigned to a target device, but that target
device becomes unavailable, the fader LED will continuously flash red to indicate that communication has been lost for that fader. See if the target device is powered on and connected
properly to the network.
Flash Reprogram - In flash reprogram mode, all controls are disabled and the highest
fader LED glows solid green while the master fader LED glows amber. Once reprogramming
begins, red LEDs blink to indicate the new program is being loaded. Upon completion, all LEDs
either turn off or revert to their previously defined status, and the FR device is ready for use.
Unlike factory reset, flash reprogram does not delete or overwrite user settings on the FR device.
5) Why won’t the FR device let me flash reprogram it? If the firmware program in
the FR device becomes corrupt for some unexpected reason, you will not be able to flash reprogram it from the FR control surface in Proteane software. Rather, you must use the main Proteane
flash reprogrammer as follows:
Click on <Flash Reprogrammer> in the main Proteane software window
Click <Launch Flash Reprogrammer>
In the Select Device window, click <Skip This Step>
Select the latest FR firmware file from website download or CD
Enter MAC address found on FR device back panel
Enter IP address of
Finally, click <Flash Reprogram>
Operating Manual - FR-8 and FR-16 Remote Level Controller
(Other countries please contact your respective distributor or dealer)
For units purchased in the USA, warranty service for this unit shall be provided by ASHLY AUDIO, INC. in accordance with the following warranty statement.
ASHLY AUDIO, INC. warrants to the owner of this product that it will be free from defects in workmanship and
materials for a period of FIVE years from the original-date-of-purchase. ASHLY AUDIO INC. will without charge,
repair or replace at its discretion, any defective product or component parts upon prepaid delivery of the product to the
ASHLY AUDIO, INC. factory service department, accompanied with a proof of original-date-of-purchase in the form of
a valid sales receipt. This warranty gives you specific legal rights, and you may also have other rights, which vary from
state to state.
EXCLUSIONS: This warranty does not apply in the event of misuse, neglect, or as a result of unauthorized alterations or repairs made to the product. This warranty is void if the serial number is altered, defaced, or removed. ASHLY
AUDIO, INC. reserves the right to make changes in design, or make additions to, or improvements upon, this product
without any obligation to install the same on products previously manufactured.
Any implied warranties, which may arise under the operation of state law, shall be effective only for FIVE years
from the original-date-of-purchase of the product. ASHLY AUDIO, INC. shall be obligated to only correct defects in the
product itself. ASHLY AUDIO, INC. is not liable for any damage or injury, which may result from, or be incidental to, or
a consequence of, such defects. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion, or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
For warranty service in the United States, please follow this procedure:
1) Return the product to ASHLY AUDIO, INC. freight prepaid, with a written statement describing the defect
and application that the product is used in. ASHLY AUDIO, INC. will examine the product and perform any necessary
service, including replacement of defective parts, at no further cost to you.
2) Ship your product to:
Attention: Service Department
847 Holt Road
Webster, NY 14580-9103
Operating Manual - FR-8 and FR-16 Remote Level Controller
Operating Manual - FR-8 and FR-16 Remote Level Controller
Ashly Audio Inc
847 Holt Rd
Webster NY 14580
toll free 800-828-6308
fax 585-872-0739
 2011 by Ashly Audio Corporation. All rights reserved worldwide.
Printed in USA R11-11