Autodiagnos MULTI TESTER PRO User manual

MULTI TESTER PRO
User manual
A37MAN I318495 Iss3
Multi Tester Pro
User Manual
Part Number A37MAN
EN
Issue 3
© Autodiagnos 2011
Part Number A37MAN
EN - Issue 3
© Autodiagnos 2011
Contents
Introduction
Copyright ................................................................................................ 1
Introduction............................................................................................. 1
Getting Started
Setting up ............................................................................................... 2
Multi-Cartridge Manager - Installation ............................................................. 2
Multi-Cartridge Driver - Installation .................................................................. 3
Multi-Cartridge Driver - Update........................................................................ 5
Connecting Multi-Cartridge Manager............................................................. 10
Downloading applications.............................................................................. 12
Updating License........................................................................................... 13
Software updates - Website .......................................................................... 14
Snapshot Reader - Installation ...................................................................... 15
Using Multi-Tester Pro
Getting familiar with Multi-Tester Pro ................................................... 16
Connection points.......................................................................................... 16
Display and keys ........................................................................................... 17
Typical screen layout..................................................................................... 18
Keypad operation .......................................................................................... 19
Connections .................................................................................................. 20
Cable Quick Guide Chart............................................................................... 21
Display and Keys........................................................................................... 22
Communicate ................................................................................................ 22
Functionality Overview ......................................................................... 23
Monitor list ..................................................................................................... 25
Actuators ....................................................................................................... 26
Reset adaptation values ................................................................................ 27
Self Test ........................................................................................................ 27
Module Synchronisation ................................................................................ 27
Snapshot Reader functions .................................................................. 28
Viewing Snapshots ........................................................................................ 28
Downloading Snapshots................................................................................ 28
Support Services
Product Support.................................................................................... 31
Technical Information .................................................................................... 31
i
Contents
Training ......................................................................................................... 32
Autodiagnos Website .................................................................................... 32
Contact Details
Addresses............................................................................................. 33
Parts list ................................................................................................ 34
ii
Introduction
Introduction
Copyright
The contents of this document may be changed without prior notice, and should
therefore not be regarded as being binding on Autodiagnos.
Autodiagnos declines all responsibility for faults and omissions, which may occur in
this document, or the hardware & software described herein.
Under no circumstances can Autodiagnos be held responsible for damage, which
could occur due to use of this document, or of the hardware and software described
herein.
This document must not be wholly or partly reproduced, copied, or duplicated by any
means, nor may it be stored in an information retrieval system, except for personal
use, without written permission from Autodiagnos. Nor may the contents be divulged
to any third party or used in any unauthorised manner. Any breach of these
stipulations may lead to legal action
Introduction
The Autodiagnos Multi-Tester Pro is a hand-held serial diagnostic tool for carrying out
fault finding on Electronic Control Units (ECUs) fitted to cars and light commercial
vehicles.
The equipment has been designed to be quick and easy to use whilst still offering the
in-depth functionality required to diagnose and service today’s modern vehicle control
systems.
1
Getting Started
Getting Started
Setting up
Multi-Cartridge Manager - Installation
The Multi-Cartridge Manager software is used to manage the information held on the
Multi-Cartridge. It allows software applications and customer licence information to be
updated when required. It is recommended that this software is installed immediately,
by following these steps:
Note: Do not connect the Multi-Cartridge until advised.
1. Insert the CD into the drive; it should auto-run and display the ‘Autodiagnos’
window.
2. Press the ‘Multi-Cartridge’ button. Follow the on-screen prompts to install the
Multi-Cartridge Manager software.
2
Getting Started
Multi-Cartridge Driver - Installation
1. Once the Multi-Cartridge Manager installation is complete, connect the
Multi-Cartridge to a USB port on the PC. Windows will detect a new device and
display the installation wizard. Select ‘No, not this time’ and press ‘Next >’ to
continue.
3
Getting Started
2. Select ‘Install the software automatically’ and press ‘Next >’. Windows will
install the USB driver from the CD.
3. If a warning message saying that the driver ‘.... has not passed Windows Logo
testing....’ is displayed, press ‘Continue anyway’.
4. The Multi-Cartridge Manager software is now ready to use.
4
Getting Started
Multi-Cartridge Driver - Update
If the above error message is displayed when trying to start the Multi-Cartridge
Manager software but no ‘Found New Hardware’ message has appeared, then the
following procedure will update the driver.
Note: This procedure must be repeated for each USB port to which the
Multi-Cartridge is connected.
1. Ensure the latest Autodiagnos CD is in the CD drive and the Multi-Cartridge is
connected to the PC.
5
Getting Started
2. To update the driver used for the Multi-Cartridge press the right mouse button on
‘My Computer’ (which can be found either on the desktop or within the ‘start’
menu), select ‘Properties’ then the ‘Hardware’ tab followed by the ‘Device
Manager’ button.
6
Getting Started
3. Look for any unknown device. An unknown device will normally be highlighted by
either a yellow ‘!’ or ‘?’.
7
Getting Started
4. Reconnect the Multi-Cartridge to the PC and press the right mouse button on the
‘unknown device’. Select ‘Update Driver’ to display the above message box.
5. Select ‘No, not this time’ then press the ‘Next >’ button.
6. Select ‘Install the software automatically’ then press the ‘Next >’ button.
8
Getting Started
7. Press ‘Continue Anyway’.
8. The Multi-Cartridge is now a recognised USB device. The Multi-Cartridge
Manager software is ready to use.
9
Getting Started
Connecting Multi-Cartridge Manager
1. Connect Multi-Cartridge to the PC using the USB cable.
2. Launch the Multi-Cartridge Manager from the icon on the Desktop. Click ‘OK’ to
begin connecting to the cartridge.
3. If the ‘Found New Hardware’ message appears, repeat the ‘Multi-Cartridge
Installation’ procedure. See ‘Multi-Cartridge Driver - Installation’, page 3.
4. During the installation process, the Multi-Cartridge Manager connection to the
cartridge may have timed out; this will cause an error message to be displayed.
Press the ‘Retry’ button to reconnect; the Multi-Cartridge Manager will then start
as normal.
10
Getting Started
5. If the following message box appears, the desired operating language must be
selected.
11
Getting Started
Downloading applications
1. When connecting to the Multi-Cartridge, software versions are checked by the
application. User requirements are represented by a 'tick'. A tick will be shown
against all loaded applications; the configuration of loaded applications can be
modified at any time to suit requirements. The removal of a tick will result in a
particular application being deleted from the cartridge at the point the 'Update
Application' button is selected.
2. Applications highlighted in 'Green' indicate that a later software version is
available. The application will be updated at the point the 'Update Application'
button is selected.
3. Applications highlighted in 'Orange' indicate that the software version available
(on PC or CD) is a lower version than that currently loaded on the cartridge. The
application will be 'downgraded' at the point the 'Update Application' button is
selected.
Note: To prevent accidental downgrading of applications it is recommended to
ensure the latest Autodiagnos update CD is loaded in the CD tray when the
cartridge manager application is being used.
4. Click the ‘Update application’ button to begin updating.
12
Getting Started
5. When all required applications have been updated the above message will be
displayed. Press the ‘OK’ button to continue.
Updating License
A unique license key is provided by Autodiagnos for every Multi-Cartridge. License
keys provide the Multi-Cartridge with application and subscription information.
1. Press the ‘Update License’ button.
2. Enter the new license key in the text box.
3. Press the ‘OK’ button to confirm.
13
Getting Started
Software updates - Website
The ‘Downloads’ area of the www.autodiagnos.com website allows users of the
Multi-Tester Pro to obtain the latest releases and beta releases of vehicle application
software.
The ‘Downloads’ area of the website provides the following.
 Latest Beta versions of software applications. Beta versions are applications that
are currently under development and test. No support is offered for Beta version
software.
 Latest software applications release notes.
 Latest Snapshot Reader application.
To download a software release, press the required language flag to download the
latest file. Please ensure the CD is inserted before running the downloaded file.
Run the Multi-Cartridge Manager; a tick will appear in the box next to your
downloaded application. Click ’Update Application’ to complete the installation.
14
Getting Started
Snapshot Reader - Installation
1. To install the software press the ‘Install Snapshot Reader’ button and follow the
prompts.
15
Using Multi-Tester Pro
Using Multi-Tester Pro
Getting familiar with Multi-Tester Pro
Connection points
1
12V DC
2
AU0062
1. Connection to PC.
2. Connection to vehicle serial interface.
16
Using Multi-Tester Pro
Display and keys
3
1
2
AU0061
1. Display
 Backlit.
 Displays graphics and text.
 Can show text with pictures and graphs.
 Lighting switches off if no key is pressed within 5 minutes. This extends life
of back lighting. Press any key to switch display on.
2. Keypad
 Twelve keys.
 Keys not used for a particular phase are inhibited.
3. Cartridge
 Contains the program for the desired application.
17
Using Multi-Tester Pro
Typical screen layout
Global ECU Test
Drive
Chassis
Body
Read DTC memory from all supported modules
AU0069
1. Header.
2. List of menus - the selected alternative is marked.
3. Explanation of selected alternative.
4. List of permitted keys.
5. Explanation of function keys.
18
Using Multi-Tester Pro
Keypad operation
1
6
2
3
5
4
AU0063
1. Select the function key according to instructions on the display.
2. Use
and
to move between menu selections or to update groups of figures.
3. Use
and
to move between numbers when updating figures, or to scroll
through long text strings.
4. Press to activate the selection.
5. Press to leave a function and return to the previous menu.
6. Select to obtain diagnostic help information.
19
Using Multi-Tester Pro
Connections
To ensure reliable communications with any module selected, the following steps
should be followed.
1. Identify the vehicle and refer to the vehicle application list found on the CD to
ensure the application is supported.
2. Locate the vehicle diagnostic connector.
3. Select the correct cable configuration using the quick guide chart. See ‘Cable
Quick Guide Chart’, page 21.
4. Connect the required cable(s) to the Multi-Tester Pro.
5. Insert the Multi-Cartridge into the Multi-Tester Pro.
6. Connect to the vehicle diagnostic connector.
20
5
21
5
* Requires Battery Cable 12V
PSA 2 (A0904051)*
BMW (A0904081-1)
Mercedes (A0903001-2)
Renault (A0903091-1)
Ford (A0903061-3)*
PSA 1 (A0903051)
16 pin OBD(OM3000/10)
3
Mercedes Sprinter
(A09040001-1)
VW LT 35
(A0904021-1)*
Fiat (A090307-2)*
Rover (A0903111-1)*
Landrover 2 way
(A0903121-1)*
Opel (A0903031-1)
3
VAG 2x2 pin
(A0903021-1)
Landrover 1 way
(A0904121-1)*
16 pin OBD(OM3000/10)
Multi -Tester-Pro
Using Multi-Tester Pro
Cable Quick Guide Chart
1
2
3
4
5
AU0064
Using Multi-Tester Pro
Display and Keys
Communicate
When connected to the vehicle diagnostic connector, the Multi-Tester Pro will power
up and execute a self test procedure. Once complete, the main menu will display the
vehicle manufacturers currently available on the Multi-Cartridge.
To start communications, use the keypad to navigate through the menu and follow
on-screen prompts when displayed.
Each car manufacturer has its own specific menu. In most cases a series of questions
helps narrow down the specific system for diagnosis.
Use
and
to move the cursor between menu choices, and then press ‘ENTER’.
In some instances there may be a choice of different Electronic Control Units (ECUs)
under the same engine code. It is important to select the correct ECU fitted to the
vehicle. In such cases we recommend that the ECU is physically identified before
proceeding. Selecting the wrong ECU could result in the Multi-Tester Pro giving
incorrect information or not functioning properly.
When the Multi-Tester Pro has identified the correct system, the ignition must be
turned on. Do not turn the ignition on until instructed to do so.
AU0033
The application will attempt to connect to the selected ECU. If the Multi-Tester Pro is
unable to connect to the ECU, turn the ignition off, wait for 15 seconds and then try
again.
22
Using Multi-Tester Pro
Functionality Overview
Each system will have a specific set of functions described thereafter. Most functions
will provide the opportunity to take a snapshot using the function keys.
Electronic Control Unit (ECU) Identification: The ECU identification will give the
electronic signature of the ECU.
Read Diagnostic Trouble Code (DTC) memory: All registered DTCs in the relevant
ECU are indicated on the display. Use
and
to move the cursor for more
information on each DTC. Additional information about the fault is then shown on the
display. The numerical codes can be used to look in the service literature for more
information about the component or fault.
1
2
3
4
5
AU0034
1.
2.
3.
4.
5.
ECU information
List of stored fault codes (DTCs)
Text relevant to the highlighted DTC
Additional DTC information
Function keys:
F1 - User help.
F2 - Erase DTCs.
F3 - Save information.
For some DTCs, further information about the selected component is available. Press
‘?’ or ‘ENTER’. Further information about the component is shown on the display. Use
and
to scroll through the help text and use
and
to scroll one screen at
a time.
23
Using Multi-Tester Pro
AU0035
To delete a DTC, Use
and
to select it and press ‘F2’.
AU0036
Confirm the deletion by pressing ‘YES’ or cancel the function by pressing ‘NO’. The
stored DTCs will be erased from the ECU memory.
Engine: Erase DTCs
The stored DTC could not be
erased!
Press ENTER to read ECU memory
again
AU0038
If the DTCs were not successfully erased, the above message is displayed.
24
Using Multi-Tester Pro
Monitor list
L6A MM8P: Select List
Battery Voltage
Coolant Temp
Map Sensor
Throttle Position
Engine speed
Idle air control
O2 Sensor loop
02 Sensor
EGR
Yes
No
Yes
No
No
No
No
Yes
No
Coolant Temperature Sensor
/ /ENTER/EXIT
F1:Help F2: F3:Deselect all
AU0040
Multi-Tester Pro reads current data from the car's control unit. The values are updated
continuously.
It is possible to modify the monitor list so that only selected parameters are displayed.
Use
and
to move the cursor to select data parameter. For the selected data
parameter, use ‘YES’ to include, and ‘NO’ to exclude the data parameter from the list.
Further information on the data parameter is shown on the display.
25
Using Multi-Tester Pro
Actuators
AU0041
In most cases, the actuators can simply be switched on and off using the ‘YES’ or ‘NO’
button on the Multi-Tester Pro. The ‘F1’ key can also be used to toggle the actuator
automatically, leaving the operator free to inspect the system under test.
26
Using Multi-Tester Pro
Reset adaptation values
It is possible to reset some systems to their original adaptation values. (e.g. BMW
DDE5.0).
Self Test
Some systems can perform a self-test and then display the trouble codes that have
been logged during this test.
Module Synchronisation
The Multi-Tester Pro can synchronise replacement ECUs.
When replacing a defective ECU, it may be necessary to synchronise the new ECU
to other ECUs in order for it to function correctly.
The synchronisation procedures vary between manufacturers and ECU types and are
described in detail within manufacturer’s sub-section.
27
Using Multi-Tester Pro
Snapshot Reader functions
During diagnostic procedures, the Multi-Tester Pro has the facility to save a snapshot
of information. The information can be viewed on the Multi-Tester Pro at a later time
or can be downloaded to a PC, using the Snapshot Reader application.
To use this feature, press the F3 button during a diagnostic test procedure and the
currently viewed information will be saved within the Multi-Tester Pro memory.
Viewing Snapshots
To view currently stored snapshots on the Multi-Tester Pro select the ‘View
Snapshots’ option at the top of the main menu.
Note: This menu option will only be available when snapshots are stored.
Snapshots
1) View Snapshots
2) Download Snapshots to P.C
3) Memory Statistics
/ /ENTER/EXIT
AU0042
Downloading Snapshots
1. To download snapshots from the Multi-Tester Pro to a PC, ensure the ‘Snapshot
Reader’ application has been previously installed on the PC.
2. Switch on the Multi-Tester Pro. Connect the USB cable to the Multi-Tester Pro,
and PC.
28
Using Multi-Tester Pro
AU0044
3. Select the ‘View Snapshots’ menu, then select ‘Download Snapshots to PC’.
4. Start the snapshot download. If required, complete the Customer and Vehicle
Details and then press the ‘LOAD’ button.
29
Using Multi-Tester Pro
5. If required, complete the Customer and Vehicle Details and then press the
‘LOAD’ button. If all the settings are correct, the snapshots will be extracted from
the Multi-Tester Pro, processed, and displayed in your default web browser.
6. The snapshot is automatically saved to a file called ‘Snapshot.html’. To save the
snapshot, it must be saved under another name. Select ‘Save’ from the
‘Snapshot’ menu and file the new snapshot.
7. To view previously saved snapshots, select ‘View’ from the ‘Snapshot’ menu.
30
Support Services
Support Services
Product Support
When assistance is required to ensure efficient operation of the Multi-Tester Pro
please visit www.autodiagnos.com or contact your supplier.
Product Support services include:
 Autodiagnos software installation;
 Multi-Cartridge updating;
 diagnostic socket locations;
 application coverage;
 communication issues;
 Diagnostic Trouble Code identification;
 procedural help;
 service and repair of equipment.
Customers with non-urgent product support enquiries can also contact Autodiagnos
directly using the electronic ‘Ticket system’ found in the contacts section of
www.autodiagnos.com.
Technical Information
Vehicle technical information maybe required to carry out diagnostic procedures
using the Multi-Tester Pro.
For example:
 fault-finding assistance;
 Diagnostic Trouble Code interpretation;
 wiring diagrams;
 common problems;
 specific system ‘actual’ values.
This type of information is available either directly from vehicle manufacturers or from
third party providers via CD, Internet and telephone support services. Please contact
your supplier for details of all available technical information products.
31
Support Services
Training
With vehicle systems becoming increasingly complex, training has never been as
important. With this in mind Autodiagnos Ltd believes that dedicated training courses
will benefit technicians using the Multi-Tester Pro and allow it to be used to its full
potential.
Please contact your supplier for details of all available services.
Autodiagnos Website
Visit the ‘Support’ section at www.autodiagnos.com to keep up to date with useful
information and procedural help.
The ‘Support’ section of the website provides:
 technical bulletins;
 vehicle coverage list;
 diagnostic connector locations;
 frequently asked questions.
32
Contact Details
Contact Details
Addresses
United Kingdom
Germany
USA
Autodiagnos Ltd
Autodiagnos
Omitec Inc
Hopton Estate
Deutschland GmbH
29777 Telegraph Road
London Road
Rödelheimer Bahnweg 21-23
Suite 1637, Onyx Plaza
Devizes, SN10 2EU
60489 Frankfurt
Southfield
United Kingdom
Germany
MI 48034
Tel: +44 (0) 870 949 3799
Tel: +49 (0) 700 28 86 34 24
Tel: +1 800 434 6744
Fax: +44 (0) 1380 732 001
Fax: +49 (0) 700 28 86 34 23
Fax: +1 248 799 9222
www.autodiagnos.com
www.autodiagnos.com
www.autodiagnos.com
USA
33
Appendix A: Replacement parts
Replacement parts
Parts list
Cable Description
Part Number
2m 25 to 16 pin J1962 cable
OM3000/10
Battery cable
A010202-2
BMW 20 to 25 pin cable
A0904081-1
Fiat 3 to 16 pin cable
A090307-2
Ford 2/3/4 to 16 pin cable
A0903061-3
Land Rover 1-way cable
A0904121-1
Land Rover 2-way cable
A0903121-1
Mercedes 38 to 25 pin cable
A0903001-2
Mercedes Sprinter cable
A0904001-1
Opel/Vauxhall 10 to 16 pin cable
A0903031-1
PSA 2/4 to 25 pin cable
A0904051
PSA 30 to 25 pin cable
A0903051
Renault 12 to 16 pin cable
A0903091-1
Rover 2-way cable
A0903111-1
USB snap shot cable
CB9166A
VAG 2x2 pin to 16 pin cable
A0903021-1
VW LT35 cable
A0904021-1
Miscellaneous
Part Number
Carry case
A010508-1
Case sticker No. 1
A31
Case sticker No. 2
A32
MT-Pro application cartridge assembly
A0400-1
MT-Pro handset
A2004-1
Universal power supply unit
A120101-1
34
Autodiagnos Limited
Unit 1 Hopton Estate • London Road • Devizes SN10 2EU
Tel: 0870 949 3799 • Fax: 0870 949 3702
www.autodiagnos.com