Reliant FVIR GAS WATER HEATER Use & care guide

Installation Instructions and Use & Care Guide
RESIDENTIAL GAS WATER HEATERS
FVIR GAS WATER HEATER
(FLAMMABLE VAPOR IGNITION RESISTANT)
FOR POTABLE WATER HEATING ONLY.
NOT FOR USE IN MOBILE HOMES.
This water heater complies with ANSI Z21.10.1-current
edition regarding the accidental or unintended ignition of
flammable vapors, such as those emitted by gasoline.
For Your Safety
AN ODORANT IS ADDED TO THE GAS USED
BY THIS WATER HEATER.
WARNING: If the information in these
instructions is not followed exactly, a fire
or explosion may result causing property
damage, personal injury or death.
• Safety Instructions
• Installation
• Operation
• Care and Maintenance
• Troubleshooting
• Parts List
— Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
INSTALLER:
• AFFIX THESE INSTRUCTIONS TO OR ADJACENT
TO THE WATER HEATER.
OWNER:
• RETAIN THESE INSTRUCTIONS AND WARRANTY
FOR FUTURE REFERENCE. RETAIN THE
ORIGINAL RECEIPT AS PROOF OF PURCHASE.
— WHAT TO DO IF YOU SMELL GAS
WARNING: Gas leaks can not always be detected by
smell.
Gas suppliers recommend that you use a gas detector
approved by UL or CSA.
•
Do not try to light any appliance.
•
Do not touch any electrical switch;
do not use any phone in your
building.
•
Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
•
If you cannot reach your gas
supplier, call the fire department.
For more information, contact the your gas supplier.
If a gas leak is detected, follow the “WHAT TO DO IF YOU
SMELL GAS” instructions.
— Installation and service must be
performed by a qualified installer,
service agency or the gas supplier.
LOW LEAD
COMPLIANT
ALL TECHNICAL AND WARRANTY QUESTIONS: SHOULD BE DIRECTED TO THE LOCAL DEALER FROM WHOM THE WATER HEATER WAS PURCHASED.
IF YOU ARE UNSUCCESSFUL, CONTACT RESIDENTIAL TECHNICAL ASSISTANCE AT 1-800-365-4054 OR WWW.RELIANCEWATERHEATERS.COM.
PRINTED IN THE U.S.A 0910
1
PART NO. 319554-000
TABLE OF CONTENTS
Water Heater Safety .......................................................................................................................................................................... 1 -2
Safe Installation, Use and Service ...................................................................................................................................................... 3
Safety Precautions ............................................................................................................................................................................ 3-4
Typical Installation ............................................................................................................................................................................... 5
Installing Your Gas Water Heater ..................................................................................................................................................... 6-8
Important Information About Your Water Heater ...................................................................................................................... 6
Consumer Information ............................................................................................................................................................. 6
Consumer Responsibilities ...................................................................................................................................................... 6
Unpacking the Water Heater ................................................................................................................................................... 6
Location Requirements ......................................................................................................................................................... 6-7
Site Locations .......................................................................................................................................................................... 7
Clearances and Accessibility ................................................................................................................................................... 8
State of California .................................................................................................................................................................... 8
Gas Supply ....................................................................................................................................................................................... 9-10
Gas Requirements .................................................................................................................................................................... 9
Gas Piping ............................................................................................................................................................................... 9
Gas Pressure ........................................................................................................................................................................... 9
Gas Pressure Testing ............................................................................................................................................................... 9
LP Gas Only ........................................................................................................................................................................... 10
Combustion Air and Ventilation ....................................................................................................................................................11-15
Unconfined Space ...................................................................................................................................................................11
Confined Space ......................................................................................................................................................................11
All Air from Inside the Building ............................................................................................................................................... 12
All Air from Outdoors .............................................................................................................................................................. 12
Louvers and Grilles ........................................................................................................................................................... 12-13
Vent Pipe System .................................................................................................................................................................. 13
Draft Hood Installation ...................................................................................................................................................... 13-14
Vent Pipe Size ....................................................................................................................................................................... 14
Vent Connectors .................................................................................................................................................................... 14
Chimney Connection .............................................................................................................................................................. 14
Vertical Exhaust Gas Vent ................................................................................................................................................ 14-15
Water System Piping ..................................................................................................................................................................... 15-17
Piping Installation .............................................................................................................................................................. 15-16
Closed System/Thermal Expansion ....................................................................................................................................... 16
Temperature & Pressure Relief Valve .................................................................................................................................... 17
T&P Relief Valve and Pipe Installation .................................................................................................................................. 17
Important Information About this Water Heater .............................................................................................................................. 18
Operating Your Water Heater ....................................................................................................................................................... 19-21
Lighting Instructions ............................................................................................................................................................... 19
Checking the Draft ................................................................................................................................................................. 20
Burner Flames ....................................................................................................................................................................... 20
Emergency Shutdown ............................................................................................................................................................ 20
Water Temperature Regulation ......................................................................................................................................... 20-21
Water Temperature Adjustment ............................................................................................................................................. 21
Operating Modes and Settings .............................................................................................................................................. 21
Electrical Connections/Wiring Diagram ................................................................................................................................. 22
Operational Conditions ..................................................................................................................................................... 23-24
Draining and Flushing ............................................................................................................................................................ 24
Routine Preventive Maintenance ........................................................................................................................................... 24
Temperature and Pressure Relief Valve ................................................................................................................................ 25
Maintenance of Your Water Heater .............................................................................................................................................. 25-29
Replacement Parts ................................................................................................................................................................ 25
Removing the Burner Manifold/Burner Assembly .................................................................................................................. 25
Removing the Burner from the Manifold/Burner Assembly ................................................................................................... 26
Replacing the Pilot/Igniter - Flame Sense Assembly ............................................................................................................. 26
External Inspection & Cleaning of the Base-Ring Filter ........................................................................................................ 27
Cleaning the Combustion Chamber and Flame-arrestor ....................................................................................................... 27
Replacing the Manifold Burner/Assembly ......................................................................................................................... 27-28
Igniter System ........................................................................................................................................................................ 28
Testing the Igniter System ..................................................................................................................................................... 28
Removing and Replacing the Gas Control Valve/Thermostat .......................................................................................... 28-29
FVIR System Operational Checklist ...................................................................................................................................... 29
Troubleshooting Checklist ........................................................................................................................................................... 29-30
Status Light Troubleshooting Flowchart .................................................................................................................................... 31-32
Sequence of Operation Chart ........................................................................................................................................................... 33
Repair Parts Illustration ................................................................................................................................................................ 34-35
Notes .... .......................................................................................................................................................................................... 36-38
Warranty .......................................................................................................................................................................................... 39-40
2
SAFE INSTALLATION, USE AND SERVICE
Your safety and the safety of others is extremely important in the installation, use and servicing of this water heater.
Many safety-related messages and instructions have been provided in this manual and on your water heater to warn you and
others of a potential hazard. Read and obey all safety messages and instructions throughout this manual. It is very important
that the meaning of each safety message is understood by you and others who install, use or service this water heater.
This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety
messages that follow this symbol to avoid possible injury or death.
DANGER
DANGER indicates an imminently hazardous situation which, if not avoided, will
result in death or serious injury.
WARNING
WARNING indicates a potentially hazardous situation which, if not avoided, could
result in death or injury.
CAUTION
CAUTION indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate injury.
CAUTION
CAUTION used without the safety alert symbol indicates a potentially hazardous
situation which, if not avoided, could result in property damage
All safety messages will generally tell you about the type of hazard, what can happen if you do not follow the safety message
and how to avoid the risk of injury.
Do not use this appliance if any part has been under water. Immediately call a qualified person. Water heaters subjected to flood
conditions or any time the gas controls, main burner or pilot have been submerged in water require replacement of the entire
water heater.
The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances
known to the State of California to cause cancer, birth defects, or other reproductive harm, and requires businesses to warn of
potential exposure to such substances.
WARNING: This product contains a chemical known to the State of California to cause cancer, birth defects, or other
reproductive harm.
This appliance can cause low-level exposure to some of the substances included in the Act.
IMPORTANT DEFINITIONS
•
•
•
Qualified Technician: A qualified technician must have ability equivalent to a licensed tradesman in the fields of
plumbing, air supply, venting, and gas supply, including a thorough understanding of the requirements of the National
Fuel Gas Code as it relates to the installation of gas fired water heaters. The qualified technician must also be
familiar with the design features and use of flammable vapor ignition resistant water heaters, and have a thorough
understanding of this instruction manual.
Service Agency: A service agency also must have ability equivalent to a licensed tradesman in the fields of
plumbing, air supply, venting and gas supply, including a thorough understanding of the requirements of the National
Fuel Gas Code as it relates to the installation of gas fired water heaters. The service agency must also have a
thorough understanding of this instruction manual, and be able to perform repairs strictly in accordance with the
service guidelines provided by the manufacturer.
Gas Supplier: The Natural Gas or Propane Utility or service who supplies gas for utilization by the gas burning
appliances within this application. The gas supplier typically has responsibility for the inspection and code approval of
gas piping up to and including the Natural Gas meter or Propane storage tank of a building. Many gas suppliers also
offer service and inspection of appliances within the building.
SAFETY PRECAUTIONS
WARNING
FIRE AND EXPLOSION HAZARD
Can result in serious injury or death
FLAMMABLES
Do not store or use gasoline or other
flammable vapors and liquids in the vicinity of this
or any other appliance. Storage of or use of
gasoline or other flammable vapors or liquids in the
vicinity of this or any other appliance can result in
serious injury or death.
Flammable Vapors
Read and follow water heater warnings and instructions.
3
Fire or Explosion Harzard
Do not store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance.
Avoid all ignition sources if you smell Natural or LP gas.
Do not expose water heater control to excessive gas
pressure.
Use only gas shown on rating plate.
Maintain required clearances to combustibles.
Keep ignition sources away from faucets after extended
period of non-use.
Read instruction manual before
installing, using or servicing
water heater.
4
TYPICAL INSTALLATION
GET TO KNOW YOUR WATER HEATER - GAS MODELS
A
B
C
D
E
F
G
H
I
Vent Pipe
Draft Hood
Anode (Not Shown)
Hot Water Outlet
Insulation
Gas Supply Piping
Manual Gas Shut-off Valve
Ground Joint Union
Drip Leg (Sediment Trap)
J
K
L
M
N
O
P
Q
R
Inner Door
Outer Door
Union
Inlet Water Shut-off Valve
Cold Water Inlet
Inlet Dip Tube
Temperature-Pressure Relief Valve
Rating Plate
Flue Baffle
S
T
U
V
W
X
Y
Z
AA
BB
* INSTALL IN ACCORDANCE
WITH LOCAL CODES.
* DRIP LEG AS REQUIRED
BY LOCAL CODES.
TO VENT
TERMINATION ON
ROOF
A
INSTALL THERMAL EXPANSION
TANK IF WATER HEATER IS
INSTALLED IN A CLOSED
WATER SYSTEM
L
M
STATUS
LIGHT
N
B
D
(S) GAS CONTROL VALVE/
THERMOSTAT
STATUS
ON
OFF
C
A
B
RY
VE OT
H
•
HOT
VAC
VACUUM RELIEF
VALVE
*INSTALL PER
LOCAL CODES
BB
V
E
•
LOW
O
P
GAS CONTROL/TEMPERATURE KNOB
R
(U) MANIFOLD/BURNER ASSEMBLY
PILOT ASSEMBLY
IGNITER
WIRE
Q
F
MANIFOLD
TUBE
MANIFOLD DOOR
G
DISCHARGE PIPE
(DO NOT CAP OR PLUG.)
AA
H
S
T
U
6” MAXIMUM
AIR GAP
I
W
FLOOR DRAIN
Y
X
J
Z
K
* ALL PIPING MATERIALS TO BE
SUPPLIED BY CUSTOMERS.
NOTE: POWER CORD NOT
SHOWN FOR CLARITY
5
MAIN BURNER
Gas Control Valve/Thermostat
Drain Valve
Pilot and Main Burner
Flue
Metal Drain Pan
Igniter Wire
Base-Ring Filter
FV Sensor
Transformer
Flue Damper
INSTALLING YOUR GAS WATER HEATER
Important Information About This Water Heater
Unpacking the Water Heater
This gas water heater was manufactured to voluntary
safety standards to reduce the likelihood of a flammable
vapor ignition incident. New technology used in meeting
these standards makes this product more sensitive to
installation errors or improper installation environments.
Please review the Installation Checklist found at the end of
the installation instructions section and make any required
installation upgrades or changes.
WARNING
Excessive Weight Hazard
Use two or more people to move and install the water heater.
Failure to do so can result in injury (including back injury).
Consumer Information
IMPORTANT: Do not remove any permanent instructions,
labels, or the data label from either the outside of the
water heater or on the inside of water heater panels.
This water heater is design-certified by CSA International
as a Category I, non-direct vented water heater which
takes its combustion air either from the installation area or
from air ducted to the unit from the outside.
This water heater must be installed according to all local
and state codes or, in the absence of local and state
codes, the “National Fuel Gas Code”, ANSI Z223.1(NFPA
54)-current edition. This is available from the following:
CSA America, Inc.
8501 East Pleasant Valley Road
Cleveland, OH 44131
National Fire Protection Agency
1 Batterymarch Park
Quincy, MA 02269
Check your phone listings for the local authorities having
jurisdiction over your installation.
•
Remove exterior packaging and place installation components aside.
•
Inspect all parts for damage prior to installation and
start-up.
•
Completely read all instructions before attempting to
assemble and install this product.
•
After installation, dispose of/recycle all packaging
materials.
Location Requirements
WARNING
Consumer Responsibilities
This manual has been prepared to acquaint you with the
installation, operation, and maintenance of your gas water
heater and provide important safety information in these
areas.
Read all of the instructions thoroughly before attempting
the installation or operation of this water heater.
Do not discard this manual. You or future users of this
water heater will need it for future reference.
Service to the FVIR System should only be performed by a
qualified technician.
Examples of a qualified technician include: licensed
plumbers, authorized gas company personnel, and
authorized service personnel.
IMPORTANT: The manufacturer and seller of this water
heater will not be liable for any damages, injuries, or
deaths caused by failure to comply with the installation and
operating instructions outlined in this manual.
If you lack the necessary skills required to properly install
this water heater, or you have difficulty following the
instructions, you should not proceed but have a qualified
technician perform the installation of this water heater.
Massachusetts code requires this water heater to be
installed in accordance with Massachusetts Plumbing and
Fuel Gas Code 248 CMR Section 2.00 and 5.00.
A rating plate identifying your water heater can be found
on the front of your water heater. When referring to your
water heater, always have the information listed on the
rating plate readily available. Retain your original receipt
as proof of purchase.
Carbon Monoxide Poisoning Hazard
Do not install in a mobile home.
Doing so can result in carbon monoxide poisoning and death.
The Flammable Vapor (FV) Sensor is designed to reduce
the risk of flammable vapor-related fires. Flammable liquids
(such as gasoline, solvents, propane, etc,) emit flammable
vapors which can be ignited by a gas water heater’s spark
igniter or main burner. The resulting flashback and fire can
cause death or serious burns to anyone in the area.
This heater is equipped with an FV sensor for detecting the
presence of flammable vapors. When the sensor detects
those vapors, the unit will shut down and not operate.
Should this happen, please refer to the troubleshooting
guide. Even though this water heater is a flammable vapors
ignition resistant water heater and is designed to reduce
the chances of flammable vapors being ignited, gasoline
and other flammable substances should never be stored
or used in the same vicinity or area containing a gas water
heater or other open flame or spark producing appliance.
In the event the FV Sensor does not prevent the ignition of
flammable vapors, the FVIR System is designed to reduce
the risk of flammable vapor-related fires.
6
If flammable liquids or vapors have spilled or leaked in
the area of the water heater, leave the area immediately
and call the fire department from a neighbor’s home. Do
not attempt to clean the spill until all ignition sources have
been extinguished.
WARNING
FV Sensor
Fire or Explosion Hazard
• Read instruction manual before installing, using or
servicing water heater.
FIGURE 1.
• Improper use may result in fire or explosion.
The patented system protects your family by trapping
the burning vapors within the water heater combustion
chamber through the special flame-arrestor. The burning
vapors literally “burn themselves out” without escaping
back into the room. In the event of a flammable vapor
incident, the FVIR System disables the water heater by
shutting off the gas supply to the water heater’s burner and
pilot, preventing re-ignition of any remaining flammable
vapors in the area. This will not prevent a possible fire/
explosion if the igniter activates and flammable vapors
have accumulated in the combustion chamber with the
pilot light off. If you suspect a flammable vapor incident
has occurred, do not use this appliance. Do not attempt to
light this appliance, if you suspect flammable vapors have
accumulated inside or outside the appliance. Immediately
call a qualified technician to inspect the appliance. Water
heaters subjected to a flammable vapors incident will
show a discoloration on the flame-arrestor and require
replacement of the entire water heater.
• Maintain required clearances to combustibles.
Keep combustibles such as boxes, magazines, clothes, etc. away
from the water heater area.
Site Location
•
Select a location near the center of the water piping
system. The water heater must be installed indoors
and in a vertical position on a level surface. DO NOT
install in bathrooms, bedrooms, or any occupied room
normally kept closed.
• Locate the water heater as close to the chimney or gas
vent as practical. Consider the vent system piping and
combustion air supply requirements when selecting the
water heater location. The venting system must be able
to run from the water heater to termination with minimal
length and elbows.
• Locate the water heater near the existing gas piping.
If installing a new gas line, locate the water heater to
minimize the pipe length and elbows.
• The water heater should be located in an area not
subject to freezing temperatures. Water heaters
located in unconditioned spaces (i.e., attics,
basements, etc.) may require insulation of the water
piping and drain piping to protect against freezing.
The drain and controls must be easily accessible for
operation and service. Maintain proper clearances as
specified on the rating plate.
• Do not locate the water heater near an air-moving
device. The operation of air-moving devices such
as exhaust fans, ventilation systems, clothes dryers,
fireplaces, etc., can affect the proper operation of the
water heater. Special attention must be given to conditions these devices may create. Flow reversal of flue
gases may cause an increase of carbon monoxide
inside of the dwelling (Figure 1).
• If the water heater is located in an area that is
subjected to lint and dirt, it may be necessary to
periodically clean the base-ring filter and flamearrestor (see External Inspection & Cleaning of the
Flame-arrestor).
NOTE: This water heater must be installed according to all
local and state codes or, in the absence of local and state
codes, the “National Fuel Gas Code”, ANSI Z223.1(NFPA
54)-current edition.
WARNING
FLAMMABLES
Flammable Vapors
FIRE AND EXPLOSION HAZARD
Can result in serious injury or death
Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance. Storage of or use of gasoline or other
flammable vapors or liquids in the vicinity of this or
any other appliance can result in serious injury or
death.
Read and follow water heater warnings and
instructions
Do not use or store flammable products such as gasoline,
solvents, or adhesives in the same room or area near the
water heater. If such flammables must be used, all gas
burning appliances in the vicinity must be shut off and their
pilot lights extinguished. Open the doors and windows for
ventilation while flammable substances are in use.
7
•
•
IMPORTANT: The water heater should be located in an area
where leakage of the tank or connections will not result in
damage to the area adjacent to the water heater or to lower
floors of the structure. Due to the normal corrosive action of
water, the tank will eventually leak after an extended period
of time. Also any external plumbing leak, including those
from improper installation, may cause early failure of the
tank due to corrosion if not repaired. If the homeowner is
uncomfortable with making the repair a qualified technician
should be contacted. A suitable metal drain pan should be
installed under the water heater as shown below, to help
protect the property from damage which may occur from
condensate formation or leaks in the piping connections
or tank. The pan must limit the water level to a maximum
depth of 1-3/4” and be two inches wider than the heater
and piped to an adequate drain. NOTE: The pan must not
restrict combustion air flow. Locate the water heater near a
suitable indoor drain. Outside drains are subject to freezing
temperatures which can obstruct the drain line. The piping
should be at least 3/4” ID and pitched for proper drainage.
EXHAUST FAN
REVERSE FLOW
OF GASES
FIGURE 3.
Clearances and Accessibility
NOTE: Minimum clearances from combustible surfaces are
stated on the rating plate adjacent to the gas control valve/
thermostat of the water heater.
The water heater is certified for installation on a
combustible floor.
• IMPORTANT: If installing over carpeting, the carpeting
must be protected by a metal or wood panel beneath
the water heater. The protective panel must extend
beyond the full width and depth of the water heater by
at least three inches (76.2mm) in any direction; or if in
an alcove or closet installation, the entire floor must be
covered by the panel.
• Figure 4 may be used as a reference guide to locate
the specific clearance locations. A minimum of 24 inches of front clearance should be provided for inspection
and service.
DISCHARGE PIPE
(DO NOT CAP OR PLUG)
METAL
DRAIN
PAN
Water supply shut-off devices that activate based on
the water pressure differential between the cold water
and hot water pipes connected to the water heater.
Devices that will turn off the gas supply to a gas water
heater while at the same time shutting off its water
supply.
6” MAXIMUM
AIR GAP
VENT
AT LEAST 2” GREATER THAN THE
DIAMETER OF THE WATER HEATER.
BACK
PIPED TO AN
ADEQUATE DRAIN
FIGURE 2.
•
SIDES
FRONT
24” MINIMUM
FOR SERVICE
Water heater life depends upon water quality, water usage,
water temperature and the environment in which the
water heater is installed. Water heaters are sometimes
installed in locations where leakage may result in property
damage, even with the use of a metal drain pan piped to a
drain. However, unanticipated damage can be reduced or
prevented by a leak detector or water shut-off device used
in conjunction with a piped metal drain pan. These devices
are available from some plumbing supply wholesalers and
retailers, and detect and react to leakage in various ways:
•
TOP
TO
CEILING
SIDES
TOP
VIEW
FIGURE 4.
State of California
NOTE: The water heater must be braced, anchored, or
strapped to avoid moving during an earthquake. Contact
local utilities for code requirements in your area, visit http://
www.dsa.dgs.ca.gov, or call 1-916-445-8100 and request
instructions.
Sensors mounted in the drain pan that trigger an alarm
or turn off the incoming water to the water heater when
water is detected.
Sensors mounted in the drain pan that turn off the
water supply to the entire home when water is detected
in the drain pan.
8
GAS SUPPLY
WARNING
MANUAL GAS
SHUT-OFF VALVE
GROUND
JOINT
UNION
DISCHARGE PIPE
(DO NOT CAP
OR PLUG)
CHECK WITH
LOCAL UTILITY
FOR MINIMUM HEIGHT
Explosion Hazard
3” MINIMUM
• Use a new CSA approved gas supply line.
• Install a shut-off valve.
6” MAXIMUM
AIR GAP
DRIP LEG
SUITABLE DRAIN
• Do not connect a natural gas water heater to an L.P. gas
supply.
FIGURE 5.
• Do not connect an L.P. gas water heater to a natural gas
supply.
Gas Pressure
• Failure to follow these instructions can result in death,
explosion, or carbon monoxide poisoning.
WARNING
Gas Requirements
IMPORTANT: Read the rating plate to be sure the water
heater is made for the type of gas you will be using in
your home. This information will be found on the rating
plate located near the gas control valve/thermostat. If the
information does not agree with the type of gas available,
do not install or light. Call your dealer.
NOTE: An odorant is added by the gas supplier to the gas
used by this water heater. This odorant may fade over an
extended period of time. Do not depend upon this odorant
as an indication of leaking gas.
Explosion Hazard
Gas Piping
The gas piping must be installed according to all local and
state codes or, in the absence of local and state codes, the
“National Fuel Gas Code”, ANSI Z223.1(NFPA 54)-current
edition.
Tables 1 and 2 on the following page provide a sizing
reference for commonly used gas pipe materials. Consult
the “National Fuel Gas Code” for the recommended gas
pipe size of other materials.
NOTE: Use pipe joint compound or teflon tape marked as
being resistant to the action of petroleum [Propane (L.P.)]
gases (See Figure 5.)
1. Install a readily accessible manual shut-off valve in the
gas supply line as recommended by the local utility.
Know the location of this valve and how to turn off the
gas to this unit.
2. Install a drip leg (if not already incorporated as part of
the water heater) as shown. The drip leg must be no
less than three inches long for the accumulation of dirt,
foreign material, and water droplets.
3. Install a ground joint union between the gas control
valve/thermostat and the manual shut-off valve. This
is to allow easy removal of the gas control valve/
thermostat.
4. Turn the gas supply on and check for leaks. Test all
connections by brushing on an approved noncorrosive
leak-detection solution. Bubbles will show a leak.
Correct any leak found.
•
Gas leaks can not always be detected by smell.
•
Gas suppliers recommend that you use a gas
detector approved by UL or CSA.
•
For more information, contact your gas supplier.
•
If a gas leak is detected, follow the “What to do if you
smell gas” instructions on the cover of this manual.
IMPORTANT: The gas supply pressure must not exceed the
maximum supply pressure as stated on the water heater’s rating
plate. The minimum supply pressure is for the purpose of input
adjustment.
Gas Pressure Testing
IMPORTANT: This water heater and its gas connection must
be leak tested before placing the appliance in operation.
• If the code requires the gas lines to be tested at a
pressure exceeding 14” W.C., the water heater and its
manual shut-off valve must be disconnected from the gas
supply piping system and the line capped.
• If the gas lines are to be tested at a pressure less than
14” W.C., the water heater must be isolated from the gas
supply piping system by closing its manual shut-off valve.
NOTE: Air may be present in the gas lines and could prevent
the pilot from lighting on initial start-up. The gas lines should
be purged of air by a qualified technician after installation of
the gas piping system. While purging the gas piping system
of air, insure that the fuel is not spilled in the area of the
water heater installation, or any source of ignition. If the
fuel is spilled while purging the piping system of air follow
the “WHAT TO DO IF YOU SMELL GAS” instructions on
the cover of this manual.
9
LP Gas Only
Liquefied petroleum gas is over 50% heavier than air
and in the occurrence of a leak in the system, the gas
will settle at floor level. Basements, crawl spaces, closets
and areas below ground level will serve as pockets for
the accumulation of gas. Before lighting an L.P. gas water
heater, smell all around the appliance at floor level. If you
smell gas, follow the instructions as given in the warning
on the front page.
WARNING
When your L.P. tank runs out of fuel, turn off the gas at
all gas appliances including pilot lights. After the tank is
refilled, all appliances must be re-lit according to their
manufacturer’s instructions.
Explosion Hazard
Have a qualified person make sure L.P. gas pressure
does not exceed 13” water column.
Examples of a qualified person include: licensed
plumbers, authorized gas company personnel, and
authorized service personnel.
Failure to do so can result in death, explosion, or fire.
10
COMBUSTION AIR & VENTILATION
TABLE 3
WARNING
BTUH Input
Minimum
Square
Feet with
8’ Ceiling
Vent must be installed by a qualified technician using
the installation instructions.
30,000
188
9 x 21
45,000
281
14 x 20
Examples of a qualified technican include: gas
technicians, authorized gas company personel, and
authorized service persons.
60,000
375
15 x 25
75,000
469
15 x 31
90,000
563
20 x 28
105,000
657
20 x 33
120,000
750
25 x 30
135,000
844
28 x 30
Carbon Monoxide Warning
Water heater must be vented to outdoors.
Failure to so do can result in death or carbon monoxide
poisoning.
IMPORTANT: Air for combustion and ventilation must not
come from a corrosive atmosphere. Any failure due to
corrosive elements in the atmosphere is excluded from
warranty coverage.
The following types of installation (not limited to the
following) will require outdoor air for combustion due to
chemical exposure and may reduce but not eliminate the
presence of corrosive chemicals in the air:
• beauty shops
• photo processing labs
• buildings with indoor pools
• water heaters installed in laundry, hobby, or craft
rooms
• water heaters installed near chemical storage areas
Combustion air must be free of acid-forming chemicals such
as sulfur, fluorine, and chlorine. These elements are found
in aerosol sprays, detergents, bleaches, cleaning solvents,
air fresheners, paint, and varnish removers, refrigerants,
and many other commercial and household products. When
burned, vapors from these products form highly corrosive acid
compounds. These products should not be stored or used
near the water heater or air inlet.
Combustion and ventilation air requirements are determined
by the location of the water heater. The water heater may
be located in either an open (unconfined) area or in a
confined area or small enclosure such as a closet or small
room. Confined spaces are areas with less than 50 cubic
feet for each 1,000 BTUH of the total input for all gas-using
appliances.
Typical Room
with 8’ Ceiling
IMPORTANT:
•
The area must be open and be able to provide the
proper air requirements to the water heater. Areas that
are being used for storage or contain large objects
may not be suitable for water heater installation.
•
Water heaters installed in open spaces in buildings
with unusually tight construction may still require outdoor air to function properly. In this situation, outside
air openings should be sized the same as for a confined space.
•
Modern home construction usually requires supplying
outside air into the water heater area.
Confined Space
For the correct and proper operation of this water heater,
ample air must be supplied for the combustion, ventilation,
and dilution of flue gases. Small enclosures and confined
areas must have two permanent openings so that sufficient
fresh air can be drawn from outside of the enclosure. One
opening shall be within 12 inches of the top and one within
12 inches of the bottom of the enclosure as shown in
Figure 6.
The size of each opening (free area) is determined by the
total BTUH input of all gas utilization equipment (i.e., water
heaters, furnaces, clothes dryers, etc.) and the method by
which the air is provided. The BTUH input can be found
on the water heater rating plate. Additional air can be
provided by two methods:
Unconfined Space
A water heater in an unconfined space uses indoor air for
combustion and requires at least 50 cubic feet for each
1,000 BTUH of the total input for all gas appliances. The
table below shows a few examples of the minimum square
footage (area) required for various BTUH inputs.
11
1.
All air from inside the building.
2.
All air from outdoors.
fresh air can be taken from the outdoors or from crawl or
attic spaces that freely communicate with the outdoors.
Attic or crawl spaces cannot be closed and must be
properly ventilated to the outside.
12” MAXIMUM
Ductwork must be of the same cross-sectional area as
the free area of the opening to which they connect. The
minimum dimension of rectangular air ducts cannot be less
than three inches.
CLOSET
OR
OTHER
CONFINED
SPACE
PERMANENT
OPENINGS TO
THE OUTSIDE OR
ADDITIONAL
ROOMS WITHIN
THE BUILDING
The size of each of the two openings is determined by the
method in which the air is to be provided. Refer to Table
4 to calculate the minimum free area for each opening.
Figures 8, 9, 10 and 11 are typical examples of each
method.
Louvers and Grilles
In calculating free area for ventilation and combustion
air supply openings, consideration must be given to the
blocking effect of protection louvers, grilles, and screens.
These devices can reduce airflow, which in turn may
require larger openings to achieve the required minimum
free area. Screens must not be smaller than 1/4” mesh. If
the free area through a particular design of louver or grille
is known, it should be used in calculating the specified
free area of the opening. If the design and free area are
not known, it can be assumed that most wood louvers will
allow 20 - 25% of free area while metal louvers and grilles
will allow 60 - 75% of free area.
12” MAXIMUM
FIGURE 6.
All Air from Inside the Building
When additional air is to be provided to the confined area
from additional room(s) within the building, the total volume
of the room(s) must be of sufficient size to properly provide
the necessary amount of fresh air to the water heater
and other gas utilization equipment in the area. If you are
unsure that the structure meets this requirement, contact
your local gas utility company or other qualified agency for
a safety inspection.
Each of the two openings shall have a minimum free area
of 1 square inch per 1,000 BTUH of the total input rating of
all gas utilization equipment in the confined area, but not
less than 100 square inches (Figure 7).
Louvers and grilles must be locked open or interconnected
with the equipment so that they are opened automatically
during equipment operation.
Keep louvers and grilles clean and free of debris or other
obstructions.
TABLE 4
Minimum Free Area of Permanent Openings for
Ventilation and Combustion Air Supply - All Air from
Outdoors Only.
Based on total BTUH input rating for all utilizing
equipment within the confined space.
CONFINED
SPACE
PERMANENT
OPENINGS
1 SQUARE
INCH/1000
BTUH
(MINIMUM
100 SQ. IN.)
Opening Source
Minimum Free Area
Per Opening (sq. in.)
Reference Drawing
*Direct to outdoors
1 sq. in, per 4000 BTUH
Figure 8
Vertical Ducts
1 sq. in, per 4000 BTUH
Figure 9
Horizontal Ducts
1 sq. in, per 2000 BTUH
Figure 10
Single Opening
1 sq. in, per 3000 BTUH
Figure 11
Example: A water heater with an input rating of 50,000 BTUH using
horizontal ducts would require each opening to have a minimum free
area of 25 square inches.
Minimum free area = 50,000 BTUH x 1 sq. in. / 2000 BTUH = 25 sq. in.
FIGURE 7.
These openings connect directly with the outdoors through
a ventilated attic, a ventilated crawl space, or through an
outside wall.
Consult the local codes of your area for specific ventilation
and combustion air requirements.
*
All Air from Outdoors
Outdoor fresh air can be provided to a confined area either
directly or by the use of vertical and horizontal ducts. The
12
GABLE VENT
TO OUTDOORS
ALTERNATIVE
OPENING
LOCATION
INSTALL ABOVE
INSULATION
CONFINED
SPACE
1 SQ. INCH
CONFINED
OUTLET
AIR TO
ATTIC 1 SQ.
INCH PER
4000 BTUH
PER 3000 BTUH
SPACE
INLET AIR FROM
THE CRAWL SPACE
ALTERNATE
AIR INLET
ALL AIR FROM OUTDOORS - USING A SINGLE PERMANENT OPENING
1 SQ. INCH PER
4000 BTUH
FIGURE 11.
OPEN
FOUNDATION
VENT
Vent Pipe System
ALL AIR FROM OUTDOORS: INLET AIR FROM VENTILATED
CRAWL SPACE/OUTLET AIR TO VENTILATED ATTIC
This water heater uses a non-direct, single-pipe vent
system to remove exhaust gases created by the burning of
fossil fuels. Air for combustion is taken from the immediate
water heater location or is ducted in from the outside (see
“Combustion Air Supply and Ventilation” section).
This water heater must be properly vented for the removal
of exhaust gases to the outside atmosphere. Correct
installation of the vent pipe system is mandatory for the
proper and efficient operation of this water heater and is
an important factor in the life of the unit.
The vent pipe must be installed according to all local and
state codes or, in the absence of local and state codes, the
“National Fuel Gas Code”, ANSI Z223.1(NFPA 54)-current
edition. The vent pipe installation must not be obstructed
so as to prevent the removal of exhaust gases to the
outside atmosphere.
IMPORTANT: The use of vent dampers is not
recommended by the manufacturer of this water heater.
Although some vent dampers are certified by CSA
International, this certification applies to the vent damper
device only and does not mean they are certified for use
on this water heater.
U.L. recognized fuel gas and carbon monoxide (CO)
detectors are recommended in all applications and should
be installed using the manufacturer’s instructions and local
codes, rules, or regulations.
IMPORTANT: If you lack the necessary skills required
to properly install this venting system, you should not
proceed, but get help from a qualified technician.
FIGURE 8.
GABLE VENT
TO OUTDOORS
INSTALL ABOVE
INSULATION
OUTLET AIR
TO ATTIC
1 SQ. INCH
PER 4000
BTUH
CONFINED
SPACE
INLET AIR DUCT
1 SQ. INCH PER
4000 BTUH
12” MAXIMUM
ALL AIR FROM OUTDOORS THROUGH VENTILATED ATTIC
FIGURE 9.
1 SQ. INCH PER
2000 BTUH
Draft Hood Installation
OUTLET
CONFINED
SPACE
Draft hood
OUTDOOR
AIR DUCTS
Flue Damper
INLET
Draft hood
Leg Tips*
1 SQ. INCH PER
2000 BTUH
ALL AIR FROM OUTDOORS USING HORIZONTAL DUCTS
* Twist or bend the leg tips to secure the draft hood to the flue damper
FIGURE 10.
FIGURE 12.
13
Align the legs of the draft hood with the slots provided.
Insert the draft hood leg tips into slots on the flue damper’s
flange as shown in Figure 12. Secure the draft hood by
twisting or bending the leg tips. See Figure 12. Do not alter
the draft hood in any way. If you are replacing an existing
water heater, be sure to use the new draft hood supplied
with the water heater.
codes, the “National Fuel Gas Code”, ANSI Z223.1(NFPA
54)-current edition.
• The connector must be installed above the extreme
bottom of the chimney to prevent potentially blocking
the flue gases.
• The connector must be firmly attached and sealed to
prevent it from falling out.
• To aid in removing the connector, a thimble or slip joint
may be used.
• The connector must not extend beyond the inner edge
of the chimney as it may restrict the space between it
and the opposite wall of the chimney (Figure 13).
Vent Pipe Size
It is important that you follow the guidelines in these
instructions for sizing a vent pipe system. If a transition
to a larger vent size is required, the vent transition
connection must be made at the draft hood outlet.
LISTED LINED
CHIMNEY
Vent Connectors
2 FT. MINIMUM ABOVE ANY OBJECT
WITHIN 10FT. HORIZONTALLY
3 FT. MINIMUM
1. Type B, Double wall, U.L. Listed Vent Pipe.
2. Single wall Vent Pipe.
Maintain the manufacturer’s specified minimum clearance
from combustible materials when using type B double wall
vent pipe.
Vent connectors made of type B, double wall vent pipe
material may pass through walls or partitions constructed
of combustible material if the minimum listed clearance is
maintained.
Maintain a six inch minimum clearance from all
combustible materials when using single wall vent pipe.
IMPORTANT: Single wall vent pipe cannot be used for
water heaters located in attics and may not pass through
attic spaces, crawl spaces or any confined or inaccessible
location. A single wall metal vent connector cannot pass
through any interior wall.
When installing a vent connector, please note the following
(See Figures 13-15):
• Install the vent connector avoiding unnecessary bends,
which create resistance to the flow of vent gases.
• Install without dips or sags with an upward slope of at
least 1/4-inch per foot.
• Joints must be fastened by sheet metal screws or other
approved means. It must be supported to maintain
clearances and prevent separation of joints and
damage.
• The length of the vent connector cannot exceed 75% of
the vertical vent height.
• The vent connector must be accessible for cleaning,
inspection, and replacement.
• Vent connectors cannot pass through any ceiling, floor,
firewall, or fire partition.
• It is recommended (but not mandatory) that a minimum
12 inches of vertical vent pipe be installed on the draft
hood prior to any elbow in the vent system.
SUPPORT
STRAP
MAINTAIN
CLEARANCE*
SEAL
DO NOT EXTEND
VENT BEYOND EDGE
OF CHIMNEY
SLOPE
UP 1/4 IN.
PER FT.
MINIMUM
VENT
CONNECTOR
CHIMNEY TERMINATION VENT SYSTEM
FIGURE 13.
Do not terminate the vent connector in a chimney that has
not been certified for this purpose. Some local codes may
prohibit the termination of vent connectors in a masonry
chimney.
Vertical Exhaust Gas Vent
Vertical exhaust gas vents must be installed with
U.L. listed type B vent pipe according to the vent
manufacturer’s instructions and the terms of its listing.
It must be connected to the water heater’s draft hood by a
listed vent connector or by directly originating at the draft
hood opening.
Vertical gas vents must terminate with a listed cap or
other roof assembly and be installed according to their
manufacturer’s instructions.
Gas vents must be supported to prevent damage, joint
separation, and maintain clearances to combustible
materials (Figures 14 and 15).
IMPORTANT: This gas vent must be terminated in a
vertical position to facilitate the removal of the burnt gases.
An unused chimney flue or masonry enclosure may be used
as a passageway for the installation of a gas vent (Figure 13).
Common (combined) venting is allowable with vertical type
B vent systems and lined masonry chimneys as long as
proper draft for the water heater is established under all
conditions of operation. CAUTION: DO NOT common vent
this water heater with any power vented appliance.
Figures 13-15 are examples of vent pipe system
installations and may or may not be typical for your
specific application. Consult the “National Fuel Gas Code”,
IMPORTANT: Existing vent systems must be inspected for
obstructions, corrosion, and proper installation.
Chimney Connection
IMPORTANT: Before connecting a vent to a chimney,
make sure the chimney passageway is clear and free of
obstructions. The chimney must be cleaned if previously
used for venting solid fuel appliances or fireplaces. Also
consult local and state codes for proper chimney sizing
and application or, in the absence of local and state
14
NFPA 54, ANSI Z223.1-current edition and the guidelines
set forth by prevailing local codes.
WATER SYSTEM PIPING
Piping Installation
LISTED VENT CAP
3 FT. MINIMUM
Piping, fittings, and valves should be installed according
to the installation drawing (Figure 16). If the indoor
installation area is subject to freezing temperatures, the
water piping must be protected by insulation.
2 FT. MINIMUM ABOVE ANY OBJECT
WITHIN 10 FT. HORIZONTALLY
SUPPORT
STRAP
*MAINTAIN
CLEARANCE
The water supply pressure should not exceed 80 psi. If this
occurs, a pressure reducing valve with a bypass should be
installed in the cold water inlet line. This should be placed
on the supply to the entire house in order to maintain
equal hot and cold water pressures.
TYPE B DOUBLE
WALL VENT PIPE
**MAINTAIN
SPECIFIED
CLEARANCE
VENT
CONNECTOR
SLOPE UP
1/4 IN. PER FT.
MINIMUM
IMPORTANT: Heat cannot be applied to the water fittings
on the heater as they may contain nonmetallic parts. If
solder connections are used, solder the pipe to the adapter
before attaching the adapter to the hot and cold water
fittings.
IMPORTANT: Always use a good grade of joint compound
and be certain that all fittings are drawn up tight.
VERTICAL GAS VENT SYSTEM WITH
TYPE B DOUBLE WALL VENT PIPE.
1.
FIGURE 14.
LISTED VENT CAP
MAINTAIN MANUFACTURER’S
SPECIFIED MINIMUM CLEARANCE
SUPPORT
STRAP
*MAINTAIN
CLEARANCE
IMPORTANT: Some models may contain energy saving
heat traps to prevent the circulation of hot water within the
pipes. Do not remove the inserts within the heat traps.
**MAINTAIN
SPECIFIED
CLEARANCE
2. The installation of unions in both the hot and cold water
supply lines is recommended for ease of removing the
water heater for service or replacement.
SEAL
3. The manufacturer of this water heater recommends
installing a mixing valve or an anti-scald device in the
domestic hot water line as shown in Figure 17. These
valves reduce the point-of-use temperature of the
water by mixing cold and hot water and are readily
available for use.
VENT CONNECTOR
VENT
CONNECTOR
SLOPE UP
1/4 IN. PER FT.
MINIMUM
Install the water piping and fittings as shown in Figure
13. Connect the cold water supply (3/4” NPT) to the
cold water inlet fitting. Connect the hot water supply
(3/4” NPT) to the hot water outlet fitting.
UNUSED CHIMNEY
FLUE OR MASONRY
ENCLOSURE
4. If installing the water heater in a closed water system,
install an expansion tank in the cold water line as
specified under Closed System/Thermal Expansion.
5. Install a shut-off valve in the cold water inlet line. It
should be located close to the water heater and be
easily accessible. Know the location of this valve and
how to shut off the water to the heater.
VENTING THROUGH A CHIMNEY WITH
TYPE B DOUBLE WALL VENT PIPE.
FIGURE 15.
* Maintain vent pipe clearance requirements to local, state
and/or the “National Fuel Gas Code”, ANSI Z223.1(NFPA 54)current edition.
6. A temperature and pressure relief valve must be
installed in the opening marked “Temperature and
Pressure (T & P) Relief Valve” on the water heater.
A discharge line must be added to the opening of
the T&P Relief Valve. Follow the instructions under
Temperature and Pressure Relief Valve.
** NFPA 211, Standard for Chimneys, Fireplaces, Vents,
and Solid Fuel-Burning Appliances states that these
chimneys are intended to be installed in accordance with
the installation instructions provided with each chimney
support assembly. Minimum air space clearance to
combustible materials should be maintained as marked on
the chimney sections.
7.
15
After piping has been properly connected to the water
heater, remove the aerator at the nearest hot water
faucet. Open the hot water faucet and allow the tank
to completely fill with water. To purge the lines of
any excess air, keep the hot water faucet open for
3 minutes after a constant flow of water is obtained.
Close the faucet and check all connections for leaks.
Please note the following:
• The system should be installed only with piping that is
suitable for potable (drinkable) water such as copper,
CPVC, or polybutylene. This water heater must not be
installed using iron piping or PVC water piping.
• Use only pumps, valves, or fittings that are compatible
with potable water.
• It is recommend that only full flow ball or gate valves
are used in water piping installations. The use of valves
that may cause excessive restriction to water flow is not
recommended.
• Use only 95/5 tin-antimony or other equivalent solder.
Any lead based solder must not be used.
• Piping that has been treated with chromates, boiler seal,
or other chemicals must not be used.
• Chemicals that may contaminate the potable water
supply must not be added to the piping system.
IN A CLOSED SYSTEM USE A
THERMAL EXPANSION TANK
COLD WATER SUPPLY TO FIXTURES
PRESSURE REDUCING VALVE
WITH BYPASS
COLD WATER
INLET
HOT WATER
OUTLET
COLD WATER INLET VALVE
(SHUT-OFF VALVE)
TEMPERATURE AND PRESSURE (T&P)
RELIEF VALVE NOT SHOWN)
DISCHARGE PIPE
(DO NOT CAP OR PLUG)
DRAIN LINE
3/4” ID
MINIMUM
MASSACHUSETTS: INSTALL
A VACUUM RELIEF IN COLD
WATER LINE PER SECTION
19 MGL 142.
1” MINIMUM
METAL
DRAIN PAN
6” MAXIMUM
AIR GAP
SUITABLE DRAIN
Closed System/Thermal Expansion
FIGURE 16.
UNTEMPERED
HOT WATER
TEMPERED WATER
TO FIXTURES
COLD
WATER
INLET
HOT
WATER
OUTLET
As water is heated, it expands (thermal expansion). In
a closed system, the volume of water will grow. As the
volume of water grows, there will be a corresponding
increase in water pressure due to thermal expansion.
Thermal expansion can cause premature tank failure
(leakage). This type of failure is not covered under the
limited warranty. Thermal expansion can also cause
intermittent temperature-pressure relief valve operation:
water discharged from the valve due to excessive pressure
build up. The temperature-pressure relief valve is not
intended for the constant relief of thermal expansion. This
condition is not covered under the limited warranty.
MIXING VALVE
(SET TO 120°F)
FOLLOW THE MIXING
VALVE MANUFACTURER’S
INSTRUCTIONS
FIGURE 17.
A properly-sized thermal expansion tank should be
installed on all closed systems to control the effects of
thermal expansion. Contact a plumbing service agency or
your retail supplier regarding the installation of a thermal
expansion tank.
16
Temperature and Pressure Relief Valve
The Discharge Line:
•
Must not be smaller than the pipe size of the relief
valve or have any reducing coupling installed in the
discharge line.
Explosion Harzard
•
• Temperature-pressure relief
valve must comply with ANSI
Z21.22-CSA 4.4 and ASME
code.
Must not be capped, blocked, plugged or contain any
valve between the relief valve and the end of the discharge line.
•
• Properly sized temperaturepressure relief valve must be
installed in opening provided.
Must terminate a maximum of six inches above a floor
drain or external to the building. In cold climates, it is
recommended that the discharge pipe be terminated at
an adequate drain inside the building.
•
Must be capable of withstanding 250°F (121°C) without
distortion.
• Can result in overheating
and excessive tank pressure.
•
• Can cause serious injury or
death.
Must be installed to allow complete drainage of both
the valve and discharge line.
T&P Relief Valve and Pipe Insulation (Some Models)
1. Locate the temperature and pressure relief valve on
the water heater (also known as a T&P relief valve).
See Figure 18.
2. Locate the slit running the length of the T&P relief
valve insulation.
3. Spread the slit open and fit the insulation over the T&P
relief valve. See Figure 19. Apply gentle pressure to
the insulation to ensure that it is fully seated on the
T&P Relief Valve. Once seated, secure the insulation
with duct tape.
IMPORTANT: The insulation or tape should not block
or cover the T&P relief valve drain opening. Also, the
insulation or tape should not block or hinder access to
the manual relief lever (Figure 19).
4. Locate the hot water (outlet) & cold water (inlet) pipes
to the water heater.
5. Locate the slit running the length of a section of pipe
insulation.
6. Spread the slit open and slip the insulation over the
cold water (inlet) pipe. Apply gentle pressure along the
length of the insulation to ensure that it is fully seated
around the pipe. Also, ensure that the base of the
insulation is flush with the water heater. Once seated,
secure the insulation with duct tape.
7. Repeat steps 5 and 6 for the hot water (outlet) pipe.
8. Add additional sections of pipe insulation as needed.
TEMPERATURE AND PRESSURE (T&P)
DISCHARGE PIPE
(DO NOT CAP OR PLUG)
DRAIN LINE
3/4” ID
MINIMUM
1” MINIMUM
METAL
DRAIN PAN
6” MAXIMUM
AIR GAP
DRAIN
FIGURE 18.
For protection against excessive pressures and
temperatures, a temperature and pressure relief valve must
be installed in the opening marked “T & P RELIEF VALVE”
(see Figure 17). This valve must be design certified by
a nationally recognized testing laboratory that maintains
periodic inspection of the production of listed equipment or
materials as meeting the requirements for Relief Valves for
Hot Water Supply Systems, ANSI Z21.22. The function of
the temperature and pressure relief valve is to discharge
water in large quantities in the event of excessive
temperature or pressure developing in the water heater.
The valve’s relief pressure must not exceed the working
pressure of the water heater as stated on the rating plate.
T&P RELIEF VALVE INSULATION
MANUAL RELIEF LEVER
IMPORTANT: Only a new temperature and pressure relief
valve should be used with your water heater. Do not use an
old or existing valve as it may be damaged or not adequate
for the working pressure of the new water heater. Do not
place any valve between the relief valve and the tank.
T&P RELIEF VALVE
The Temperature & Pressure Relief Valve:
•
•
•
T&P RELIEF VALVE
Must not be in contact with any electrical part.
Must be connected to an adequate discharge line.
Must not be rated higher than the working pressure
shown on the rating plate of the water heater.
FIGURE 19.
17
IMPORTANT INFORMATION ABOUT THIS WATER HEATER
This gas water heater was manufactured to voluntary safety standards to reduce the likelihood of a flammable vapor
ignition incident. The new technology used in meeting these standards makes this product more sensitive to installation
errors. Please review the following checklist and make any required installation upgrades or changes.
Questions? Contact Residential Technical Assistance by referencing the phone number on the front of the Installation
Instructions and Use & Care Guide.
Installation Checklist
Water Heater Location
□
Water heater location is important and can affect system
performance. Please check the following:
□ Installation area free of corrosive elements and
flammable materials.
□ Centrally located with the water piping system (For new
installations). Located as close to the gas piping and
vent pipe system as possible.
□ Located indoors and in a vertical position. Protected
from freezing temperatures.
□ Proper clearances from combustible surfaces
maintained and not installed directly on a carpeted floor.
□ Provisions made to protect the area from water damage.
Metal drain pan installed and piped to an adequate
drain.
□ Sufficient room to service the water heater. See
Clearances and Accessibility section of this manual.
□ Water heater not located near an air moving device.
□ Is the installed environment dirty (excessive amounts
of lint, dirt, dust, etc.)? If so, the base-ring filter located
on the bottom of the water heater will need to be
cleaned periodically. Refer to the Maintenance of your
Water Heater section of this manual for information on
cleaning the base-ring filter.
Combustion Air Supply and Ventilation
Check for sufficient combustion air supply. Insufficient air
for the combustion of gas will result in the flame becoming
“lazy”, thereby allowing heat to build up in the combustion
chamber. This excessive heat will cause a thermal switch
on the door assembly to trip. Is the water heater installed
in a closet or other small, enclosed space? If so:
□ Are there openings for make-up air to enter and exit
the room/area?
□ Are the openings of sufficient size? Remember, if
there are other gas-fired or air-consuming appliances
in the same room, you need more make-up air. Refer
to the Location Requirements section of this water
heater manual for specific requirements.
Fresh air not taken from areas that contain negative
pressure producing devices such as exhaust fans, dryers,
fireplaces, etc.
□ Is there a furnace/air handler in the same room space
as the water heater? If so, has a return air duct system
been attached that exits the room? If so, check for
leaks on the air duct system. If no air duct system is
present, correct immediately by contacting a local
Heating, Ventilation, Air-Conditioning & Refrigeration
(HVAC-R) authorized service provider.
□ Fresh air supply free of corrosive elements and
flammable vapors.
□
Fresh air openings sized correctly with consideration
given to the blocking effect of louvers and grilles.
Ductwork is the same cross-sectional area as the
openings.
Vent Pipe System
Check for proper drafting at the water heater draft hood.
Refer to the “Checking the Draft” section of this manual for
the test procedure. If the procedure shows insufficient draft
is present, please check the following.
□ Draft hood properly installed.
□ Vent connectors securely fastened with screws and
supported properly to maintain six inch clearance.
□ Vent connector made of approved material and sized
correctly.
□ Vent pipe system installed according to all local and
state codes or, in the absence of local and state codes,
the “National Fuel Gas Code”, ANSI Z223.1(NFPA
54)-current edition.
□ Flue baffle properly positioned in the flue tube.
□ Check the vent system for restrictions/obstructions
and check the vent termination height. Refer to the
Combustion Air and Ventilation section of this water
heater manual for specific requirements.
□ Recheck for sufficient combustion air supply.
Water System Piping
□
□
□
□
□
Temperature and pressure relief valve properly installed
with a discharge line run to an open drain and protected
from freezing.
All piping properly installed and free of leaks.
Heater completely filled with water.
Closed system pressure build-up devices installed.
Mixing valve (when applicable) installed per
manufacturer’s instructions (See Water Temperature
Regulation section).
Gas Supply and Piping
Gas type is the same as that listed on the water heater
rating plate.
□ Gas line equipped with shut-off valve, union, and drip
leg.
□ Use pipe joint compound or teflon tape marked as being
resistant to the action of petroleum [Propane (L.P.)]
gases.
□ Adequate pipe size and approved pipe material.
□ An approved noncorrosive leak detection solution used
to check all connections and fittings for possible gas
leaks. Correct any leak found.
□
18
OPERATING YOUR WATER HEATER
Lighting Instructions
WARNING
Read and understand these directions thoroughly before
attempting to start or re-start the water heater. Make sure
the viewport is not missing or damaged. (See Figure 27)
Make sure the tank is completely filled with water before
turning the power switch on. Check the data plate near the
gas control valve/thermostat for the correct gas. Do not
use this water heater with any gas other than the one
listed on the data plate. If you have any questions or
doubts, consult your gas supplier or gas utility company.
Explosion Hazard
Replace view port if glass is missing
or damaged.
Failure to do so can result in death,
explosion or fire.
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a
fire or explosion may result causing property damage, personal
injury or loss of life.
FLAMMABLE
BEFORE LIGHTING: ENTIRE SYSTEM MUST BE FILLED WITH WATER AND AIR PURGED FROM ALL LINES
C. Use only your hand to turn the gas control knob.
A. This appliance is equipped with an ingnition
Never use tools. If the knob will not move by
device which automatically lights the pilot. Do
hand, don't try to repair it, call a qualified service
not open the inner door of the appliance
technician. Force or attempted repair may result
and try to light the pilot by hand.
in a fire or explosion.
B.BEFORE LIGHTING smell all around the appliance
area for gas. Be sure to smell next to the floor D. Do not use this appliance if any part has been under
water. Immediately contact a qualified installer or
because some gas is heavier than air and will
service agency to replace a flooded water heater.
settle on the floor.
Do not attempt to repair the unit! It must be replaced!
WHAT TO DO IF YOU SMELL GAS
E. DO NOT USE THIS APPLIANCE IF THERE HAS
Do not try to light any appliance.
Do not touch any electric switch; do not use any
BEEN AN IGNITION OF VAPORS. Immediately
phone in your building.
call a qualified service technician to inspect the
Immediately call your gas supplier from a neighbor's appliance. Water heaters subjected to a
phone. Follow the gas supplier's instructions. flammable vapors ignition will show a
If you cannot reach your gas supplier, call the fire discoloration on the air intake grid and require
department.
replacement of the entire water heater.
LIGHTING INSTRUCTIONS
On / Off Switch
ON
OFF
C
A
B
RY
VE OT
H
Status Light
120°F
Position
HOT
C
Pilot
RY
VE OT
H
Igniter
Electrode
HOT
•
VAC
•
•
LOW
B
A
STATUS
1.
2.
3.
4.
5.
6.
7.
LOW
•
Gas Control/Temperature Knob
VAC
STOP! It is imperative that you read
all the safety warnings above on
this label.
Remove the outer door.
Move the ON / OFF switch on the Gas Control
Valve/Thermostat to the OFF position.
To clear any gas that may have accumulated,
wait ten (10) minutes. If you then smell gas,
STOP! Follow “B” in the safety warning above. If
you do not smell gas go to the next step.
Turn on all electric power to the appliance.
(Connect to a grounded 110/120 volt power
outlet.)
Move the ON / OFF switch on the Gas Control
Valve/ Thermostat to the ON position.
Turn the gas control/temperature knob to the
“LOW” temperature setting. As shown above.
8. This appliance is equipped with a device that
automatically lights the pilot. DO NOT TRY TO
LIGHT THE PILOT BY HAND.
9. When the pilot is lit, the status light should blink a
heartbeat (bright, dim, bright, dim, etc). If the status
light does not start blinking, repeat steps 3 - 7.
The pilot can be located by looking through the
glass view port. If the pilot is lit, you will see the
pilot flame through the glass view port.
IMPORTANT:If the appliance (pilot) fails to light
after several tries, follow the instructions “To Turn
Off Gas to Appliance” and call a qualified service
technician or gas supplier. Record any status light
flash codes.
10. Set the gas control/temperature knob to the
desired setting.
11. Replace the outer door.
12. Set thermostat to desired setting.
DANGER: Hotter water increases the risk
of scald injury. consult the instruction
manual before changing temperature.
TO TURN OFF GAS TO APPLIANCE
1. Turn off the gas to the water heater at the
3. Turn off all electric power to the appliance.
manual shut-off valve.
(Disconnect from grounded 110/120 volt
2. Move the ON / OFF switch on the Gas Control
power outlet.)
Valve/Thermostat to the OFF position.
19
Checking the Draft
Water Temperature Regulation
Water temperature over 125°F (52°C)
can cause servere burns instantly
resulting in severe injury or death.
WARNING
Burn Hazard
Children, the elderly, and the
physically or mentally disabled are at
highest risk for scald injury.
Do not touch vent.
Doing so can result in burns.
Feel water before bathing or
showering.
Temperature limiting valves are
available.
After successfully lighting the water heater, allow the unit
to operate for 15 minutes and check the draft hood relief
opening for proper draft (Figure 20). Make sure all other
appliances in the area are operating and all doors are
closed when performing the draft test. Pass a match flame
around the relief opening of the draft hood. A steady flame
drawn into the opening indicates proper draft.
Vent
Pipe
Relief
Opening
Read instruction manual for safe
temperature setting.
Due to the nature of the typical gas water heater, the water
temperature in certain situations may vary up to 30°F (16.7
°C) higher or lower at the point of use such as, bathtubs,
showers, sink, etc.
HOTTER WATER CAN SCALD: Water heaters are
intended to produce hot water. Water heated to a
temperature which will satisfy space heating, clothes
washing, dish washing, and other sanitizing needs can
scald and permanently injure you upon contact. Some
people are more likely to be permanently injured by hot
water than others. These include the elderly, children,
the infirm, or physically/mentally handicapped. If anyone
using hot water in your home fits into one of these groups
or if there is a local code or state law requiring a certain
temperature water at the hot water tap, then you must
take special precautions. In addition to using the lowest
possible temperature setting that satisfies your hot water
needs, a means such as a mixing valve should be used
at the hot water taps used by these people or at the water
heater. Mixing valves are available at plumbing supply or
hardware stores. See Figure 17. Follow manufacturer’s
instructions for installation of the valves. Before changing
the factory setting on the thermostat, see Figure 29. Using
the lowest hot water temperature that meets your needs
will also provide the most energy efficient operation of the
water heater.
Never allow small children to use a hot water tap, or
to draw their own bath water. Never leave a child or
handicapped person unattended in a bathtub or shower.
NOTE: A water temperature range of 120°F-140°F
(49°C-60°C) is recommended by most dishwasher
manufacturers.
The thermostat of this water heater has been factory set
at the VAC (Vacation) position. It is adjustable and must
be reset to the desired temperature setting to reduce
the risk of scald injury. The HOT mark is indicative of
approximately 120°F (49°C) and is the preferred starting
point. See Figure 22 on the next page. Some states have
a requirement for a lower setting.
Turn the water temperature dial clockwise (
) to
increase the temperature, or counterclockwise (
) to
decrease the temperature.
Should overheating occur or the gas supply fail to shut off,
turn off the manual gas control valve to the appliance.
Draft Hood
Match
FIGURE 20.
If the flame flutters or is blown out, combustion products
are escaping from the relief opening. If this occurs, do
not operate the water heater until proper adjustments or
repairs are made to the vent pipe system and/or air supply
requirements.
Burner Flames
Inspect the burner flames through the viewport and
compare them to the drawings in Figure 21. A properly
operating burner should produce a soft blue flame. Blue
tips with yellow inner cones are satisfactory. The tips
of the flame may have a slight yellow tint. The flame
should not be all yellow or have a sharp blue-orange
color. Contaminated air may cause an orange colored
flame. Contact a qualified technician if the flame is not
satisfactory.
FIGURE 21.
Emergency Shut Down
IMPORTANT: Should overheating occur or the gas supply
fails to shut off, turn off the water heater’s manual gas
control valve and call a qualified technician.
20
160°F (Approx.)
OFF
C
A
B
RY
VE OT
H
Status Light
120°F
Position
HOT
RY
E
V OT
H
Water
Temperature
°F
Time for 1st
Degree Burn
(Less Severe Burns)
110
(normal shower temp.)
116
(pain threshold)
HOT
•
116
35 minutes
1 minute
5 minutes
131
5 seconds
25 seconds
VAC
140
2 seconds
5 seconds
70°F (Approx.)
149
1 second
2 seconds
154
instantaneous
1 second
LOW
110°F (Approx.)
•
Gas Control/Temperature Knob
Time for Permanent Burns
2nd & 3rd Degree
(Most Severe Burns)
122
VAC
•
•
LOW
B
A
STATUS
ON
C
45 minutes
(U.S. Government Memorandum, C.P.S.C., Peter L. Armstrong, Sept. 15,1978)
FIGURE 22.
NOTE: During low demand periods when hot water is not
being used, a lower thermostat setting will reduce energy
losses and may satisfy your normal hot water needs. If hot
water use is expected to be more than normal, a higher
thermostat setting may be required to meet the increased
demand. When leaving your home for extended periods
(vacations, etc.) turn the temperature dial to its lowest
setting. This will maintain the water at low temperatures
with minimum energy losses and prevent the tank from
freezing during cold weather.
Water Temperature Adjustment
Operating Modes and Settings
The water temperature setting can be adjusted from 70°F to
160°F. Turn the Gas Control/Temperature Knob to the desired
setting/temperature.
•
Standard Mode - The controller adjusts the water
heater to maintain the temperature set by the user.
•
Vacation Setting - The Vacation Setting (VAC) sets
the controller at approximately 70°F. This setting is
recommended when the water heater is not in use for a
long period of time. This effectively turns the controller
temperature setting down to a temperature that
prevents the water in the water heater from freezing
while still conserving energy.
NOTE: The temperatures indicated are approximates. The actual
temperature of the heated water may vary.
Status Light Code
Table 5
LED FLASH SEQUENCE
CONTROL STATUS
Short flash once every four second
IDLE (No call for heat, no fault conditions)
“Heartbeat”, alternates bright/dim
Call for Heat (No fault conditions)
One Flash, three second pause
Low Flame Signal (control continues to operate)
Two Flash, three second pause
End Switch Failed Closed
Three Flash, three second pause
End Switch Failed Open or TCO Limit Lockout
Four Flash, three second pause
ECO Limit Lockout (Overheat Failure)
Five Flash, three second pause
Flame Out of Sequence
Six-One Flash, three second pause
Soft Lockout* - Retry Limit - Failed TFI (Trial for Ignition)
Six-Two Flash, three second pause
Soft Lockout* - Recycle Limit - Flame Lost - END Switch Fails
Six-Three Flash, three second pause
Soft Lockout* - Recycle Limit - Flame Lost
Six-Four Flash, three second pause
Soft Lockout* - Flame out of Sequence Sensed
Seven Flash, three second pause
Flammable Vapor Sensor (FVS) Lockout
Eight-One Flash, three second pause
Flammable Vapor Sensor (FVS) Fault Detected
Eight-Two Flash, three second pause
Temperature Sensor Fault Detected
Eight-Three Flash, three second pause
Electronic Fault Detected
Eight-Four Flash, three second pause
Gas Control Valve/Thermostat Fault Detected
* Soft Lockout - 20 minute wait before returning to normal mode.
21
ELECTRICAL CONNECTIONS/WIRING DIAGRAM
Electrical Connections
WARNING
Before plugging in the water heater, always make sure:
•
The Voltage and frequency correspond to that specified on the
water heater.
•
The electrical outlet has the proper overload fuse or breaker
protection.
•
Water heater to be located within 6 feet of 120VAC outlet.
•
Unit is to connect to a 120VAC electrical supply outlet
(extension cord is not allowed).
•
The water heater and the outlet are properly grounded.
•
Installed in accordance with prevailing provisions of local codes,
or in the absence of such, National Electric Code, ANSI/NFPS
70 current edition.
Completely fill the tank with water and check all connections for
leaks. Open the nearest hot water faucet and let it run for three
(3) minutes to purge the water lines of air and sediment and to
ensure complete filling of the tank. The Electrical power may then
be turned on. Verify proper operation after servicing.
Electric Shock Hazard
Plug into a 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these
instructions can result in
death, fire, or electrical shock.
WARNING
Electric Shock Hazard
Disconnect power before
servicing.
Replacing all parts and
panels before operating.
Failure to do socan result in
death or electrical shock
BN - 24VAC
V - 24VAC
W - 120VAC
6
WH - 24VAC (NEUTRAL)
YL
TEMPERATURE
CUT-OFF SWITCH
BL
FV SENSOR
YL
RD
BK 24 VAC (H)
WH 24 VAC (N)
YL
6
5
3
GAS CONTROL VALVE/
THERMOSTAT
5
RD
GR
YL
YL
TEMPERATURE CUT-OFF
SWITCH
4
BL
BK - 24VAC (HOT)
DAMPER
3
YL
END SWITCH
TRANSFORMER
YL 24 VAC
V 24 VAC
BK - 120VAC
YL 24 VAC
BN 24 VAC
TRANSFORMER
WH - 24VAC (NEUTRAL)
1 2
YL - 24VAC
YL - 24VAC
BK - 24VAC (HOT)
WH - 120VAC
BK - 120VAC
FLUE DAMPER
4
2
1
4 3 2
1
BL
RD
IGNITER/FLAME
SENSOR
GAS CONTROL VALVE\THERMOSTAT
FV SENSOR
ON/OFF SWITCH
FLAME SENSOR\IGNITER
You must provide all wiring of the proper size outside of the water heater. You must obey local codes and electric
utility requirements when you install this wiring. This appliance must be electrically grounded in accordance with local codes or, in the absence of local
codes, with the National Electrical Code ANSI/NFPA No 70 (current edition) and/or THE CSA C22.1 ELECTRICAL CODE.(LATEST EDITION)
Note: If any of the original wire as supplied with the appliance must be replaced, it must be replaced with 105°C wire or its equivalent.
FIGURE 23.
22
Operational Conditions
periods of heat-up and cool-down.
2. Condensation causes sizzling and popping within the
burner area and should be considered normal.
3. Sediment buildup in the tank bottom will create varying
amounts of noise and may cause premature tank failure.
Drain and flush the tank as directed under the “Draining
and Flushing” section.
Smoke/Odor
Condensation
Whenever the water heater is filled with cold water, some
condensate will form while the burner is on. A water
heater may appear to be leaking when in fact the water is
condensation. This usually happens when:
a. A new water heater is filled with cold water for the first
time.
b.
Burning gas produces water vapor in water heaters, particularly high efficiency models where flue temperatures
are lower.
The water heater may give off a small amount of smoke
and odor during the initial start-up of the unit. This is due to
the burning off of oil from metal parts of a new unit and will
disappear after a brief period of operation.
c.
Large amounts of hot water are used in a short time and
the refill water in the tank is very cold.
“AIR” In Hot Water Faucets
Hydrogen gas can be produced in a hot water system that has
not been used for a long period of time (generally two weeks
or more). Hydrogen gas is extremely flammable and can ignite
when exposed to a spark or flame. To prevent the possibility of injury under these conditions, we recommend the hot
water faucet be opened for several minutes at the kitchen sink
before using any electrical appliance which is connected to the
hot water system. If hydrogen is present, there will probably
be an unusual sound such as air escaping through the faucet
as water begins to flow. Do not smoke or have any open flame
near the faucet at the time it is open.
Moisture from the products of combustion condense on the
cooler tank surfaces and form drops of water which may fall
onto the burner or other hot surfaces to produce a “sizzling” or
“frying” noise.
Excessive condensation can cause pilot outage due to water
running down the flue tube onto the main burner and putting
out the pilot.
Because of the suddenness and amount of water,
condensation water may be diagnosed as a “tank leak”. After
the water in the tank warms up (about 1-2 hours), the condition
should disappear.
Safety Shut-off
This water heater is designed to automatically shut-off in the
event of the following:
1. The water temperature exceeds 189°F (87°C) for 160°F
models.
3. Excessive combustion chamber temperatures.
4. The presence of flammable vapors.
This unit is equipped with a flammable vapor sensor, designed
to shut off the gas supply in the event the heater has been
exposed to flammable vapors (spilled gasoline or paint fumes
for example). IMPORTANT: If the flammable vapor sensor
activates a qualified service person must be contacted to reset
the water heater. This unit is also equipped with a thermal
switch designed to shut off the gas control valve/thermostat
in the event the water heater has poor combustion caused
by a blocked vent or insufficient combustion air. If the switch
opens, check the flame-trap for signs of high temperature (blue
or black discoloration), and inspect your installation for any
problems with venting or combustion air (See Troubleshooting
Flowchart on page 29). Reset the thermal switch by depressing
the small button in the center of the switch.
IMPORTANT: Correct any issues prior to resetting the switch.
Contact the Product Service and Support Department for
service information at: 1-800-365-4054.
A temperature limit switch or ECO (Energy Cut Off) sensor
located in the gas control valve\thermostat, is used to shut off
the water heater if the water temperature exceeds 189°F (87°C).
The Diagnostic Status Light will flash a code indicating
an “Overheat Failure” (4 Flashes). See “Operating the
Temperature Control System.” If the gas control valve/
thermostat has an “ECO Lockout” the gas control valve/
thermostat must be replaced by a qualified person. Contact
your local dealer for service information.
Do not assume the water heater is leaking until there has been
enough time for the water in the tank to warm up.
An undersized water heater will cause more condensation.
The water heater must be sized properly to meet the family’s
demands for hot water including dishwashers, washing
machines and shower heads.
Excessive condensation may be noticed during the winter and
early spring months when incoming water temperatures are at
their lowest.
Good venting is essential for a gas fired water heater to
operate properly as well as to carry away products of
combustion and water vapor.
It is always recommended that a suitable metal drain pan
be installed under the water heater to protect the area from
water damage resulting from normal condensation production,
a leaking tank or piping connections. Refer to the “Location
Requirements” section.
Water Heater Sounds
During the normal operation of the water heater, sounds or
noises may be heard. These noises are common and may
result from the following:
1.
Normal expansion and contraction of metal parts during
23
Draining and Flushing
Anode Rod/Water Odor
Each water heater contains at least one anode rod, which
will slowly deplete while protecting the glass-lined tank
from corrosion and prolonging the life of the water heater.
Once the anode is depleted, the tank will start to corrode,
eventually developing a leak. Certain water conditions will
cause a reaction between this rod and the water. The
most common complaint associated with the anode rod
is a “rotten egg smell” produced from the presence of
hydrogen sulfide gas dissolved in the water. IMPORTANT:
Do not remove this rod permanently as it will void any
warranties. The parts list includes a special anode that
can be ordered if water odor or discoloration occurs.
NOTE: This rod may reduce but not eliminate water
odor problems. The water supply system may require
special aeration or chlorination equipment from a water
conditioning company to successfully eliminate all water
odor problems.
It is recommended that the tank be drained and flushed every 6
months to remove sediment which may build up during operation.
The water heater should be drained if being shut down during
freezing temperatures. To drain the tank, perform the following
steps:
The use of a water softener may decrease the life of the
water heater tank.
1.
The anode rod should be removed from the water heater
tank every 3 years for inspection. The following are typical
(but not all) signs of a depleted anode rod:
Turn off the gas to the water heater at the manual gas shutoff valve.
1.
Move the switch on the gas control valve/thermostat to the
“OFF” position to turn off the water heater.
•
The majority of the rods diameter is less than 3/8”.
2.
•
Significant sections of the support wire (approx. 1/3 or
more of the anode rod’s length) are visible.
Open a nearby hot water faucet until the water is no longer
hot.
3.
Close the cold water inlet valve.
If the anode rod shows signs of either or both it should be
replaced. NOTE: Whether reinstalling or replacing the
anode rod, check for any leaks and immediately correct if
found.
4.
Connect a hose to the drain valve and terminate it to an
adequate drain or external to the building.
5.
Open the water heater drain valve and allow all of the water
to drain from the tank. Flush the tank with water as needed to
remove sediment.
6.
Close the drain valve, refill the tank, and restart the heater as
directed in this manual.
In replacing the anode:
1.
Turn off gas supply to the water heater.
If the water heater is going to be shut down for an extended
period, the drain valve should be left open.
2. Shut off the water supply and open a nearby hot water
faucet to depressurize
the water tank.
3. Drain approximately 5
gallons of water from
tank (Refer to the
“Draining and Flushing”
section for proper
procedures). Close drain
valve.
4. Remove old anode rod.
IMPORTANT: Condensation may occur when refilling the tank
and should not be confused with a tank leak..
EXPOSED
SUPPORT
WIRE
Routine Preventive Maintenance
At least annually, a visual inspection should be made of
the venting and air supply system, piping systems, main
burner, pilot burner, and flame-arrestor. Check the water
heater for the following:
PITTED
ANODE
ROD
•
Obstructions, damage, or deterioration in the venting
system. Make sure the ventilation and combustion air
supplies are not obstructed.
• Clean any dust or debris from the base-ring filter.
• Soot and/or carbon on the main burner and pilot
burner. Contact a qualified technician.
• Leaking or damaged water and gas piping.
• Presence of flammable or corrosive materials in the
installation area.
• Presence of combustible materials near the water
heater.
• After servicing this water heater, check to make sure
it is working properly. (See “Operating Your Water
Heater” section of this manual.)
IMPORTANT: If you lack the necessary skills required to
properly perform this visual inspection, you should not
proceed, but get help from a qualified technician.
5. Use Teflon tape or
approved pipe sealant
on threads and install
new anode rod.
®
6. Turn on water supply
and open nearby hot
water faucet to purge
air from water system.
Check for any leaks and
immediately correct any
if found.
7.
EXPOSED
SUPPORT
WIRE
FIGURE 24.
Restart the water heater as directed under the
“Operating Your Water Heater.” See the “Repair Parts
Illustration” section for anode rod location.
TEFLON® is a registered trademark of E.I. Du Pont De Nemours and Company
24
Temperature and Pressure Relief Valve
properly. To prevent water damage, the valve must be
properly connected to a discharge line which terminates at
an adequate drain. Standing clear of the outlet (discharged
water may be hot), slowly lift and release the lever handle
on the temperature and pressure relief valve to allow the
valve to operate freely and return to its closed position.
See Figure 25. If the valve fails to completely reset and
continues to release water, immediately shut off the
manual gas control valve and the cold water inlet valve
and call a qualified technician.
Explosion Harzard
• Temperature-pressure relief
valve must comply with ANSI
Z21.22-CSA 4.4 and ASME
code.
• Properly sized temperaturepressure relief valve must be
installed in opening provided.
TEMPERATURE AND PRESSURE
RELIEF VALVE
MANUAL RELIEF
VALVE
• Can result in overheating
and excessive tank pressure.
• Can cause serious injury or
death.
DISCHARGE LINE TO DRAIN
Manually operate the temperature and pressure relief
valve at least once a year to make sure it is working
FIGURE 25.
MAINTENANCE OF YOUR WATER HEATER
3.
4.
Replacement Parts
IMPORTANT: The following maintenance procedures are
for the FVIR System components and should be performed
by a qualified technician.
Replacement parts may be ordered through your plumber
or the local distributor. Parts will be shipped at prevailing
prices and billed accordingly. When ordering replacement
parts, always have the following information ready:
1. model, serial, and product number
2. type of gas
3. item number
4. parts description
Remove the outer door.
Remove the two screws (1/4” nut driver) securing the manifold
door assembly to the combustion chamber (Figure 27).
Gas Control Valve/
Thermostat
Wiring
Harness
Pilot Tube
Manifold Tube
Viewport
Thermal Switch
FV Sensor
See Repair Parts Section for a list of available repair parts.
Manifold Door
Removing the Manifold/Burner Assembly
Turn off the gas to the water heater at the manual
shut-off valve (Figure 5).
2. Move the ON/OFF switch on the gas control valve/
thermostat to the “OFF” position to turn off the water
heater. (Figure 26).
FIGURE 27.
5. Disconnect the pilot tube (7/16” wrench), the igniter
wire, and manifold tube (3/4” wrench) at the gas
control valve/thermostat. Also use needle nose pliers
to disconnect the yellow TCO wire leads from the
thermal switch on the manifold door. NOTE: L.P.
Gas systems use reverse (left-hand) threads on the
manifold tube.
6. Grasp the manifold tube and push down slightly to free
the manifold and pilot tube.
7. Carefully remove the manifold assembly from the
burner compartment.
STATUS
ON
OFF
C
A
B
RY
VE OT
H
•
HOT
•
LOW
Manifold Component Block
Manifold Screw (2)
1.
VAC
NOTE: Be sure not to damage internal parts.
Igniter
Wire
Pilot
Tube
Manifold
Tube
Wiring Harness
FIGURE 26.
25
Removing the Burner from the Manifold/
Burner Assembly
OLD PILOT/IGNITER FLAME SENSOR ASSEMBLY
Natural Gas (Low Nox) & L.P. Gas Burner
SCREWS
1.
Take off the burner by removing the two (2) screws located underneath the burner.
2. Check the burner to see if it is dirty or clogged. The burner
may be cleaned with soap and hot water (Figure 28).
OTHER FITTINGS
NOT SHOWN
FOR CLARITY
PILOT TUBE
FIRST BEND(S)
SCREWS
FIGURE 30.
7.
BURNER
(BOTTOM VIEW)
FIGURE 28.
Replacing the Pilot/Igniter Flame Sensor Assembly
1.
8. Be sure the igniter wire is positioned through the
bottom opening of the manifold component block. See
“Replacing Manifold Assembly” section.
Remove the manifold assembly as directed previously.
2. Lift the retainer clip straight up from the back of
the manifold component block (using a flat-blade
screwdriver), then remove the manifold component
block from the manifold door (Figure 37).
3. Using a 7/16” wrench, loosen the nut securing the pilot
tube to the pilot assembly.
NOTE: To prevent any bending of the pilot bracket, use
pliers to hold the pilot assembly bracket while loosening
the pilot nut.
PILOT TUBE
IGNITER WIRE
Pilot/Igniter-Flame Sensor Assembly
Pilot Tube
Igniter
Wire
Push the new pilot tube and igniter wire through the
hole in the manifold door (See Figure 31). Reconnect
the pilot tube and tighten the nut securing it to the pilot
assembly.
IMPORTANT: Keep the pilot orifice in the pilot when
making the connection. DO NOT operate the water
heater without the pilot orifice installed. Reattach the
pilot assembly to the manifold.
MANIFOLD COMPONENT BLOCK
Retainer
Clip
FIGURE 31.
External Inspection & Cleaning of the
Base-Ring Filter
1.
Manifold Component
Block
Manifold Door
At least annually check the base-ring filter (Figure 32)
for any dust or debris that may have accumulated on the
filter screen. NOTE: If the water heater is located in an
area that is subjected to lint and dirt, it may be necessary
to check the base-ring filter more frequently.
2. Follow the Lighting Instructions to turn off the water
heater and allow it to cool for 10 minutes before
attempting to clean the base-ring filter.
FIGURE 29.
4. Pull the pilot tube from the pilot assembly (Figure
30).IMPORTANT: Be careful not to bend or alter the
position of the pilot assembly components.
3. Use a vacuum cleaner with a hose attachment to remove
any dust or debris that may have accumulated on the
filter. NOTE: If unable to inspect or clean the base-ring
filter, follow the “Cleaning the Combustion Chamber and
Flame-arrestor” instructions.
5. Use a screwdriver to remove the screws securing the
Pilot/Igniter - Flame Sensor Assembly. Keep the screws
for reattachement.
4. After the base-ring filter has been cleaned, follow the
Lighting Instructions to return the water heater to service.
6. Using the old pilot/pilot tube assembly as a guide, bend
the new pilot tube to match the old one. Make only the
bends closest to the pilot before going to the next step.
26
Cleaning the Combustion Chamber and
Flame-arrestor
2. Inspect the view port for damage and replace as
required.
1.
3. Insert the manifold/burner assembly into the burner
compartment, making sure that the tip of the manifold
tube engages in the slot of the bracket inside the combustion chamber (Figures 33 & 34).
Follow procedure outlined in “Removing the Manifold/
Burner Assembly”.
2. Use a vacuum cleaner/shop vac to remove all loose
debris in the combustion chamber (Figure 32). Use
compressed air to clear any dust or debris that may
have accumulated in the flame-arrestor.
4. Inspect the door gasket and make sure there is no
fiberglass insulation between the gasket and the
combustion chamber.
5. Replace the two screws, which secure the manifold/
burner assembly door to the combustion chamber and
tighten securely. Once the manifold/burner assembly
door is tightened, visually inspect the door gasket
between the manifold/burner assembly door and the
combustion chamber for spaces or gaps that would
prevent a seal. IMPORTANT: Do not operate the water
heater if the door gasket does not create a seal between the manifold door and the combustion chamber.
FLAME ARRESTOR COMBUSTION CHAMBER
DOOR GASKET
6. During the following procedure, do not cross-thread
or apply any thread sealant to any of the fittings listed
below. First, reconnect the manifold tubing to the gas
control valve/thermostat. NOTE: L.P. gas systems use
reverse (left-hand) threads on the manifold tube.
BASE-RING
FILTER
NOTE: If a ferrule nut needs to be installed for the pilot
tube, locate the one provided with your parts kit. Install
it in the gas control valve/thermostat at the pilot location, hand tight only.
FIGURE 32.
3. Reassemble following the procedure under “Replacing
the Manifold/Burner Assembly”.
Next, insert the pilot tube into the ferrule nut until it bottoms out. NOTE: Hold the tube in this position. Tighten
the ferrule nut with a wrench until the crimp connection
seals to the pilot tube. Continue to tighten until the nut
is tight in the gas control valve/thermostat. When you
are finished, connect the two wire leads that go to the
thermal switch.
Replacing the Manifold/Burner Assembly
WARNING
7.
Reconnect the igniter wire.
8. Turn gas supply on and refer to the Lighting Instructions.
• Remove any fiberglass between gasket and
combustion chamber.
9. With the burner lit, check the gas control valve/thermostat supply line, manifold component block, manifold
tube, and pilot tube connections for leaks. Check for
leaks by brushing on an approved noncorrosive leak
detection solution. Bubbles forming indicate a leak.
Correct any leak found. IMPORTANT: All leaks must be
fixed immediately.
• Replace viewport if glass is missing or damaged.
10. Replace the outer door.
Explosion Hazard
• Tighten both manifold door screws securely.
FLAME ARRESTOR COMBUSTION CHAMBE
• Replace two piece wire connector if missing or
removed.
DOOR GASKET
• Replace door gasket if damaged.
• Failure to follow these instructions can result in
death, explosion, or fire.
1.
Check the door gasket for damage or imbedded debris
prior to installation.
BASE-RING
FILTER
FIGURE 33.
27
3. Drain the water heater. Refer to the section of “Draining and Flushing” section and follow the procedure.
CLOSE-UP INSIDE VIEW OF
THE COMBUSTION CHAMBER.
5. Disconnect the wire harness, flammable vapor sensor wires, and igniter wire from the gas control valve/
thermostat. Disconnect pilot tube (7/16” wrench) and
manifold tube (3/4” wrench) at the gas control valve/
thermostat (Figure 26). NOTE: L.P. Gas systems use
reverse (left-hand) threads on the manifold tube
TAB
BURNER
SLOT
MANIFOLD TUBE
BRACKET
FIGURE 34.
6. Refer to “Gas Piping” section (Figure 5) and disconnect
the ground joint union in the gas piping. Disconnect the
remaining pipe from the gas control valve/thermostat.
Igniter System
The STP (Spark-to-Pilot) igniter system consists of the
pilot, electrode, and wire. The pilot is ignited by an electric
spark generated when the gas control valve/thermostat
sends an electrical signal to the electrode. Use only factory
authorized STP igniter parts for replacement.
Igniter Wire
Connection
Point
7.
To remove the gas control valve/thermostat, thread a
4” section of pipe into the inlet and use it to turn the
gas control valve/thermostat (counterclockwise.) Do
not use pipe wrench or equivalent to grip body. Damage may result, causing leaks. Do not insert any sharp
objects into the inlet or outlet connections.
Damage to the gas control valve/thermostat may result.
Pilot
Replacing the Gas Valve:
Electrode
1.
Pilot/Igniter-Flame
Sensor Bracket
FIGURE 35.
Testing the Igniter System
2.
Turn off the gas to the water heater at the manual gas
shut-off valve. Watch the electrode tip while activating the
igniter. A visible spark should jump from the electrode. To
avoid shock, do not touch the burner or any metal part
on the pilot or pilot assembly. If no spark is visible, check
the wire connections and make sure the electrode is not
broken. Replace the igniter if defective. Dirt and rust on the
pilot or electrode tip can prevent the igniter spark. Wipe
clean with a damp cloth and dry completely. Rust can be
removed from the electrode tip and metal surfaces by
lightly sanding with an emery cloth or fine grit sandpaper.
3.
4.
Removing and Replacing the Gas Control
Valve/Thermostat
5.
IMPORTANT: This water heater has a resettable thermal
switch installed. Do not attempt to disable or modify this
feature in any way. Use only factory authorized
replacement parts.
6.
Removing the Gas Valve:
1. Turn off the gas supply to the water heater at the
manual gas shut-off valve. This valve is typically
located beside the water heater. Note the position of
the shut-off valve in the open/on position then proceed
to turn it off (Figure 5).
7.
8.
To replace the gas control valve/thermostat, reassemble
in reverse order. When replacing the gas control valve/
thermostat, thread a 4” section of pipe into the inlet and
use it to turn the gas control valve/thermostat (clockwise.) DO NOT OVER TIGHTEN or damage may result.
NOTE: Use an approved TEFLON® tape or pipe compound only on the threaded section of the gas control
valve/thermostat that screws into the tank.
Reconnect the gas piping to the gas control valve/thermostat. NOTE: Use an approved Teflon tape or pipe
compound on the gas piping connections.
Do not use the (pilot) ferrule nut supplied with the new
gas control valve/thermostat, unless the existing nut
is not usable. Reconnect the manifold tube, pilot tube,
igniter wire, wiring harness, and thermal switch wires.
NOTE: L.P. gas systems use reverse (left-hand) threads
on the manifold tube.
Fill the tank completely with water. NOTE: To purge the
lines of any excess air, keep the hot water faucet open
for 3 minutes after a constant flow of water is obtained.
Turn on the gas supply and test the gas supply connections by brushing on an approved noncorrosive
leak detection solution. Bubbles forming indicate a
leak. Correct any leak found.
Check the operation of the burner by following the
lighting instructions on the front of the water heater.
With the burner lit, check the gas control valve/thermostat supply line, manifold tube and pilot tube connections for leaks.
Verify proper operation and then replace the outer door.
If additional information is required, contact Residential
Technical Assistance by referencing the number on the
water heater.
TEFLON® is a registered trademark of E.I. Du Pont De Nemours and Company.
2. Move the ON/OFF switch on the gas control valve/
thermostat to the “OFF” position to turn off the water
heater and unplug from the wall outlet. (Figure 27).
28
FVIR System Operational Checklist
1. Manifold gasket properly sealed.
5. No leaks at pilot and manifold connection.
2. Viewport not damaged or cracked.
6. Manifold door screws securely tightened.
3. Flame-arrestor free of debris and undamaged.
7. Depress the button on the thermal switch
4. Two piece wire connector properly installed.
TROUBLESHOOTING CHART
PROBLEM
BURNER WILL NOT IGNITE
PILOT WILL NOT LIGHT OR
REMAIN LIT
BURNER FLAME YELLOWLAZY
HIGH OPERATION COSTS
POSSIBLE CAUSE(S)
CORRECTIVE ACTION
1.
Pilot will not light
1.
See PILOT WILL NOT LIGHT OR REMAIN
LIT
Turn temp. dial to desired temperature
Check with gas utility company
Notify utility-install trap in gas line
Clean, locate source and correct
Clean, locate source and correct
Replace gas control valve/thermostat
2.
3.
4.
5.
6.
7.
2.
3.
4.
5.
6.
7.
8.
9.
Thermostat set too low
No gas
Dirt in the gas lines
Pilot line clogged
Main burner line clogged
Non-functioning gas control valve/thermostat
Heater installed in a confined area
Flue Damper not functioning
8.
9.
Provide fresh air ventilation
Cycle power to the water heater off and on. If
problem persists replace the flue damper
1.
Non-functioning Pilot\Igniter-Flame Sensor
1.
2.
The thermal switch tripped
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
Igniter wire connection loose
Air in gas line
Low gas pressure
No gas
Dirt in gas lines
Cold drafts
Thermostat ECO switch open
Pilot line or orifice clogged
Air for combustion obstructed
3.
4.
5.
6.
7.
8.
9.
10.
11.
See Status Light Code Troubleshooting Table
section
See Pilot Light Troubleshooting Flowchart
section
Seat connector firmly in socket
Bleed the air from the gas line
Check with gas utility company
Check with gas utility company
Notify utility-install dirt trap in gas line
Locate source and correct
Replace thermostat
Clean, locate source and correct
See maintenance section for inspection and
cleaning of flame trap.
Contact a qualified person to reset the sensor
Cycle power to the water heater off and on. If
problem persists replace the flue damper
12. FV Senor Lockout
13. Flue Damper not functioning
12.
13.
1.
2.
3.
4.
Insufficient secondary air
Low gas pressure
Flue clogged
Flue damper partially open
1.
2.
3.
4.
5.
6.
7.
Main burner line clogged
Heater installed in a confined area
Obstruction in main burner orifice
5.
6.
7.
Provide ventilation to water heater
Check with gas utility company
Clean, locate source and correct
Cycle gas control valve/thermostat OFF then
ON. If problem persists replace damper
Clean, locate source and correct
Proper fresh air ventilation
Clean or replace orifice
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Thermostat set too high
Sediment or lime in tank
Water heater too small for job
Wrong piping connections
Leaking faucets
Gas leaks
Wasted hot water
Long runs of exposed piping
Hot water piping in exposed wall
Flue Damper seal not functioning
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Set temperature dial to lower setting
Drain/flush-provide water treatment if needed
Install adequate heater
Correct piping-dip tube must be in cold inlet
Repair faucets
Check with utility-repair at once
Advise customer
Insulate piping
Insulate piping
Replace the flue damper
29
INSUFFICIENT HOT WATER 1.
2.
3.
4.
5.
6.
7.
8.
9.
Thermostat set too low
Sediment or lime in tank
Water heater too small
Wrong piping connections
Leaking faucets
Wasted hot water
Long runs of exposed piping
Hot water piping in outside wall
Low gas pressure
1.
2.
3.
4.
5
6.
7.
8.
9.
Turn temperature dial to desired setting
Drain/flush-provide water treatment if needed
Install adequate heater
Correct piping-dip tube must be in cold inlet
Repair faucets
Advise customer
Insulate piping
Insulate piping
Check with gas utility company
SLOW HOT WATER
RECOVERY
1.
Insufficient secondary air
1.
2.
3.
4.
5.
6.
Flue clogged
Low gas pressure
Improper calibration
Water heater too small
Wasted hot water
2.
3.
4.
5.
6.
Provide ventilation to water heater. Check flue
way, flue baffle, and burner
Clean flue, locate source and correct
Check with gas utility company
Replace thermostat
Install adequate heater
Advise customer
DRIP FROM RELIEF VALVE
1.
2.
3.
Excessive water pressure
Heater stacking
Closed water system
1.
2.
3.
Use a pressure reducing valve and relief valve
Lower the thermostat setting
See “Closed System/Thermal Expansion”
THERMOSTAT FAILS TO
SHUT-OFF
1.
2.
Thermostat not functioning properly
Improper calibration
1.
2.
Replace thermostat
Replace thermostat
COMBUSTION ODORS
1.
Insufficient secondary air
1.
2.
3.
Flue clogged
Heater installed in a confined area
2.
3.
Provide ventilation to water heater. Check flue
way, flue baffle, and burner
Clean, locate source and correct
Provide fresh air ventilation
1.
Insufficient secondary air
1.
2.
3.
4.
5.
6.
Low gas pressure
Flue clogged
Thermostat not functioning properly
Heater installed in a confined area
Burner flame yellow-lazy
2.
3.
4.
5.
6.
SMOKING AND CARBON
FORMATION (SOOTING)
Provide ventilation to water heater. Check flue
way, flue baffle, burner
Check with gas utility company
Clean, locate source and correct
Replace thermostat
Provide fresh air ventilation
See “Burner Flame Yellow-Lazy”
CONDENSATION
1.
Temperature setting too low
1.
Increase the temperature setting
BURNER FLAME FLOATS
AND LIFTS OFF PORTS
1.
2.
3.
4.
Orifice too large
High gas pressure
Flue clogged
Cold drafts
1.
2.
3.
4.
Replace with correct orifice
Check with gas utility company
Clean flue and burner-locate source and correct
Locate source and correct
BURNER FLAME TOO HIGH 1.
Orifice too large
1.
Replace with correct orifice
FLAME BURNS AT ORIFICE
1.
2.
Thermostat not functioning properly
Low gas pressure
1.
2.
Replace thermostat
Check with gas utility company
PILOT FLAME
TOO SMALL
1.
2.
Pilot line or orifice clogged
Low gas pressure
1.
2.
Clean, locate source and correct
Check with gas utility company
SMELLY WATER
1.
Sulfides in the water
1.
Replace the anode with a special anode
30
STATUS LIGHT TROUBLESHOOTING FLOWCHART
Status Light Code
LED FLASH
SEQUENCE
CONTROL STATUS
Short flash once every four second
IDLE (No call for heat, no fault conditions)
“Heartbeat”, alternates bright/dim
Call for Heat (No fault conditions)
One Flash, three second pause
Low Flame Signal (control continues to
operate)
Two Flash, three second pause
End Switch Failed Closed
CORRECTIVE ACTION
Turn the power switch on the gas control valve to the “OFF” position and unplug the power cord from the
power outlet.
1.
Check the incoming gas line pressure to ensure adequate supply to the water heater. If incoming
gas supply pressure is adequate proceed to step 2.
2.
Check all wiring connections and insure all harness and wires connections are seated firmly and
provide proper electrical contact. If no connection problems are found proceed to step 3. Firmly
seat any loose connections found. If any connections are found to be damaged consult the
replacement parts list for the appropriate replacement. After any connection problems are fixed
restart the water heater by following the lighting instructions on page 19. If the problem persists
proceed to step 3.
3.
Check condition of the base ring filter and flame arrestor. If they are clogged follow the instructions
for cleaning on pages 26-27. If parts are not clogged proceed to step 4. After cleaning follow
instructions for lighting on page 19. If problem persists proceed to step 4.
4.
Follow the instructions on page 25 to remove the burner assembly. Once the burner assembly has
been removed inspect the manifold tube and burner, see figure 29, for any obstructions. If any
clogs or obstructions are present clear them. Inspect the electrode/flame sense rod, see figure 43,
for corrosion buildup, degradation, or damage. If there is evidence of any damage to the electrode/
flame sense rod replace the igniter/pilot assembly. Follow the directions on page 27 to re-install the
burner assembly into the combustion chamber. Follow the instructions for lighting on page 19. If the
problem persists contact a certified service representative.
Look at the top of water heater to see if the damper is open, see figure 12. If the damper is open insure
there is no obstruction that would prevent the damper from closing. If there are any obstructions turn
the power switch on the gas valve to the “OFF” position, remove the obstruction, if the damper closes
turn the power switch on the gas valve to the “ON” position. If there are no obstructions present turn the
power switch on the gas valve to the “OFF” position. Observe the damper to see if the damper closes.
If the damper does not close unplug the power cord from the power outlet and proceed to step 1. If the
damper closes turn the power switch on the gas valve to the “ON” position.
1.
Three Flash, three second pause
End Switch Failed Open or TCO Limit Lockout
Check all wiring connections to insure all harness and wire connections are seated firmly and
provide proper electrical contact. If no connection problems are found replace the damper.
Firmly seat any loose connections found. If any connections are found to be damaged consult
the replacement parts list on pages 34-35 for the appropriate replacement. After any connection
problems are fixed restart the water heater by following the lighting instructions on page 19. If the
problem persists replace the damper.
Turn the power switch on the gas control valve to the “OFF” position and unplug the power cord from the
power outlet.
1.
Attempt to depress the TCO door switch button, see figure 27. If the TCO door switch button
depresses follow the instructions for cleaning the filter and flame arrestor on page 24. After
cleaning is completed follow the lighting instructions on page 19. If the TCO door switch button
does not depress proceed to step 2.
2.
Follow the lighting instructions on page 19. Observe the damper during initial startup. If there is a
call for heat and the damper opens allow the unit to continue to perform and monitor any change
in status. If there is a call for heat and the damper does not open proceed to step 3.
3.
Check all wiring connections to insure all harness and wire connections are seated firmly and
provide proper electrical contact. If no connection problems are found replace the damper.
Firmly seat any loose connections found. If any connections are found to be damaged consult
the replacement parts list on page 34-35 for the appropriate replacement. After any connection
problems are fixed restart the water heater by following the lighting instructions on page 19. If the
problem persists replace the damper.
Turn the power switch on the gas control valve to the “OFF” position, wait 10-20 seconds then turn
the power switch on the gas control valve to the “ON” position. If the problem persists replace the
gas control valve.
Four Flash, three second pause
ECO Limit Lockout
1.
Five Flash, three second pause
Flame Out of Sequence
Turn the power switch on the gas control valve to the “OFF” position. Wait 10 minutes then follow the
lighting instructions on page 19. If the problem persists replace the gas control valve.
Six-One Flash, three second pause
Soft Lockout* - Retry Limit Failed TFI (Trial for Ignition)
Turn the power switch on the gas control valve to the “OFF” position and unplug the power cord from the
power outlet.
1.
Check the incoming gas line pressure to ensure adequate supply to the water heater. If incoming
gas supply pressure is adequate proceed to step 2.
2.
Check all wiring connections and insure all harness and wires connections are seated firmly and
provide proper electrical contact. If no connection problems are found proceed to step 3. Firmly
seat any loose connections found. If any connections are found to be damaged consult the
replacement parts list for the appropriate replacement. After any connection problems are fixed
restart the water heater by following the lighting instructions on page 19. If the problem persists
proceed to step 3.
3.
Check condition of the base ring filter and flame arrestor. If they are clogged follow the
instructions for cleaning on pages 26-27. If parts are not clogged proceed to step 4. After
cleaning follow instructions for lighting on page 19. If problem persists proceed to step 4.
4.
Follow the instructions on page 25 to remove the burner assembly. Once the burner assembly
has been removed inspect the manifold tube and burner, see figure 29 , for any obstructions. If
any clogs or obstructions are present clear them. Inspect the electrode/flame sense rod, see
figure 43 , for corrosion buildup, degradation, or damage. If there is evidence of any damage to
the electrode/flame sense rod replace the igniter/pilot assembly. Follow the directions on page 27
to re-install the burner assembly into the combustion chamber. Follow the instructions for lighting
on page 24. If the problem persists contact a qualified service representative.
* Soft Lockout - 20 minute wait before returning to normal mode.
31
STATUS LIGHT TROUBLESHOOTING FLOWCHART
LED FLASH
SEQUENCE
Six-Two Flash, three second pause
CONTROL STATUS
Soft Lockout* - Recycle Limit - Flame Lost END Switch Fails
Six-Three Flash, three second pause
Soft Lockout* - Recycle Limit - Flame Lost
CORRECTIVE ACTION
Turn the power switch on the gas control valve to the “OFF” position and unplug the power cord from the
power outlet.
1.
Check all wiring connections to insure all harness and wire connections are seated firmly and provide
proper electrical contact. If no connection problems are found replace the damper. Firmly seat any
loose connections found. If any connections are found to be damaged consult the replacement parts
list on pages 34-35 for the appropriate replacement. After any connection problems are fixed restart
the water heater by following the lighting instructions on page 19. If the problem persists replace the
damper.
Turn the power switch on the gas control valve to the “OFF” position and unplug the power cord from the
power outlet.
1.
Check the incoming gas line pressure to ensure adequate supply to the water heater. If incoming
gas supply pressure is adequate proceed to step 2.
2.
Check all wiring connections and insure all harness and wires connections are seated firmly and
provide proper electrical contact. If no connection problems are found proceed to step 3. Firmly
seat any loose connections found. If any connections are found to be damaged consult the
replacement parts list for the appropriate replacement. After any connection problems are fixed
restart the water heater by following the lighting instructions on page 19. If the problem persists
proceed to step 3.
3.
Check condition of the base ring filter and flame arrestor. If they are clogged follow the
instructions for cleaning on pages 26-27. If parts are not clogged proceed to step 4. After
cleaning follow instructions for lighting on page 19. If problem persists proceed to step 4.
4.
Follow the instructions on page 25 to remove the burner assembly. Once the burner assembly has
been removed inspect the manifold tube and burner, see figure 29 , for any obstructions. If any
clogs or obstructions are present clear them. Inspect the electrode/flame sense rod, see figure
43 , for corrosion buildup, degradation, or damage. If there is evidence of any damage to the
electrode/flame sense rod replace the igniter/pilot assembly. Follow the directions on page 27 to
re-install the burner assembly into the combustion chamber. Follow the instructions for lighting on
page 19. If the problem persists contact a qualified service representative.
Six-Four Flash, three second pause
Soft Lockout* - Flame out of Sequence Sensed
Turn the power switch on the gas control valve to the “OFF” position and unplug the power cord from the
power outlet. Wait 10 minutes then follow the lighting instructions on page 19. If the problem persists
replace the gas control valve.
Seven Flash, three second pause
Flammable Vapor Sensor (FVS) Lockout
1.
Do not touch any electrical switch, do not use any phone in the building and do not try to light any
appliance.
2.
Smell around the water heater to ensure there are no gas leaks at the gas control valve or in the
supply gas line or for any other type of flammable vapors in the area.
3.
Carefully inspect the area surrounding the water heater for any substances such as gasoline,
paint, paint thinners, varnish, or cleaners that could emit flammable vapors. Remove anything that
can potentially emit flammable vapors from the area and store it properly in a different location.
4.
Contact a qualified service representative for inspection and/or replacement of the FV sensor.
Eight-One Flash, three second pause
Flammable Vapor Sensor (FVS) Fault Detected
Turn the power switch on the gas control valve to the “OFF” position, wait 10-20 seconds then turn the
power switch on the gas control valve to the “ON” position. If the problem persists replace the gas valve.
Eight-Two Flash, three second pause
Temperature Sensor Fault Detected
Turn the power switch on the gas control valve to the “OFF” position, wait 10-20 seconds then turn the
power switch on the gas control valve to the “ON” position. If the problem persists replace the gas valve.
Eight-Three Flash, three second pause
Electronic Fault Detected
Turn the power switch on the gas control valve to the “OFF” position, wait 10-20 seconds then turn the
power switch on the gas control valve to the “ON” position. If the problem persists replace the gas valve.
Eight-Four Flash, three second pause
Gas Control Valve/Thermostat Fault Detected
Turn the power switch on the gas control valve to the “OFF” position, wait 10-20 seconds then turn the
power switch on the gas control valve to the “ON” position. If the problem persists replace the gas valve.
* Soft Lockout - 20 minute wait before returning to normal mode.
32
SEQUENCE OF OPERATION CHART
Apply Power
to Appliance.
Is there a
Call for Heat.
Y
Is Damper
Closed?
N
Will not attempt to light. 2
flash error code. See
Corrective Action Table
on pages 31-32.
N
Gas Valve attempts to open damper
for 30 seconds, displays 3 flash error
code, and then waits 2 mintues before
attempting to open damper again. See
Corrective Action Table pages 31-32.
N
Will not light. 8-4 flash
error code. See Corrective
Action Table on pages 31-32.
Damper Energizes.
Is Damper
Open?
Pilot Valve
Energizes
Does Pilot
Valve Open?
Spark Electrode
is Energized
Is
Pilot Flame
Sensed Within
1.5 min. ?
N
Will not light. 8-4 flash
error code. See Corrective
Action Table on pages 31-32.
Does Main
Valve Open?
N
Will not light. 8-4 flash
error code. See Corrective
Action Table on pages 31-32.
Is Main
Flame Sensed?
N
Will not light. 8-4 flash
error code. See Corrective
Action Table on pages 31-32.
Is Demand for
Heat Satisfied?
N
Water heater will continue to
operate normally until
demand is satisfied.
Y
Wait for flame lost, 5 flash
error code. See Corrective
Action Table, pages 31-32.
Main Valve
Energized
Pilot & Main
Valve De-Energize.
Is Flame
Sensed?
Damper Energizes
and Closes.
Damper closes, displays 6-4
Flash Error Code, and gas
control valve goes into 20
minute lockout. See Corrective
Action Table, pages 31-32.
33
REPAIR PARTS ILLUSTRATION
When ordering repair parts always give the following information:
1.
2.
3.
4.
1
Model, serial, and product number
Type of gas
Item number
Parts description
5
4
Repair Parts List
2
Item
No.
Parts Description
1
DRAFT HOOD
2
FLUE DAMPER
3
FLUE BAFFLE
4
HEAT TRAP (COLD) - SOME MODELS
5
HEAT TRAP (HOT) - SOME MODELS
6
COLD WATER DIP TUBE
7
ANODE ROD
8
TEMPERATURE & PRESSURE RELIEF VALVE
(LOCATED ON SIDE)
9
DRAIN VALVE
10
GAS CONTROL VALVE/THERMOSTAT
11
OUTER DOOR
12A*
STP (SPARK TO PILOT) PILOT ASSEMBLY KIT
12B*
STP (SPARK TO PILOT) PILOT ASSEMBLY KIT ( L.P.)
13A*
BURNER (Natural Gas/Low Nox)
13B*
BURNER (L.P.)
14A*
BURNER ASSEMBLY
14B*
BURNER ASSEMBLY ( L.P. Burner)
15*
MANIFOLD COMPONENT BLOCK
16*
MANIFOLD DOOR GASKET
17*
VIEWPORT ASSEMBLY
18**
TRANSFORMER ASSEMBLY KIT
6
3
8
18
7
10
12
13
9
11
14
*Pictured on next page.
** Not shown.
LEGEND
Special anode rod (see Anode Rod/Water Odor
section)
Temperature and Pressure Relief Valve is required,
but may not be factory installed
Unique: FVIR System parts
34
Listed Parts Kits and Illustrations
Item 12A: Pilot/Igniter-Flame Sensor assembly kit, which contains the pilot, igniter-flame sensor, and retainer clip (Natural
Gas)
Item 12B: Pilot/Igniter-Flame Sensor assembly kit, which contains the pilot, igniter-flame sensor, and retainer clip (L.P. Gas)
Item 13A: Burner (Natural Gas/L.P. Gas)
Item 13B: Burner (L.P. Gas)
Item 14A: Manifold door assembly which contains the manifold tube, gasket, door, pilot\igniter-flame sensor assembly,
manifold component block with retainer clip, thermal switch, and pilot tube. (Natural Gas/Low Nox)
Item 14B: Manifold door assembly which contains the manifold tube, gasket, door, pilot\igniter-flame sensor assembly,
manifold component block with retainer clip, thermal switch, and pilot tube. (L.P. Gas)
Item 15: Contains manifold component block and retainer clip
Item 16: Contains manifold door gasket
Item 17:
Item #12A
Contains viewport
Item #12B
Item #13A
Item #13B
L.P. BURNER
Item #14A
Item #14B
35
NOTES
36
NOTES
37
NOTES
38
RESIDENTIAL GAS WARRANTY
THIS WARRANTY IS APPLICABLE TO THE ORIGINAL OWNER
ONLY in accordance with the warranty terms and conditions
specified below.
Reliance Water Heater Company (the warrantor) will furnish the
ORIGINAL OWNER, 1) a replacement Reliance water heater of
equivalent size and current model if the glasslined tank in this
water heater leaks and, 2) a replacement part for any component
part which fails.
THE RELIANCE WATER HEATER COMPANY REPLACEMENT
MODEL OR PART WILL BE WARRANTED FOR ONLY THE
UNEXPIRED PORTION OF THE ORIGINAL WARRANTY. The
warranty period will be determined by the original date of purchase
of the water heater, or in the absence of a Bill of Sale verifying
said date, from the date of manufacture indicated on rating plate
affixed to this water heater. This warranty is not transferrable and
applies to models listed below:
MODEL SERIES:
Tank
Parts
Labor
909
9-year
9-year
1-year
616
6-year
6-year
1-year
When the water heater has been used for other than single family
residential application;
1. The tank warranty shall be reduced to 1 year for 6 and 8
year models and to 3 years for 9 and 12 year models.
2. The parts warranty shall be reduced to 1 year for all
models.
CONDITIONS AND EXCEPTIONS
This warranty shall apply only when the water heater is installed
and operated in accordance with 1) all local fire codes and
plumbing codes, ordinances and regulations, 2) the printed
instructions provided with it, 3) good industry practices, and 4)
proper safety practices such as but not limited to a properly sized
drain pan piped to an adequate drain if installed in an area where
leakage from the tank or its connections would result in damage to
the area adjacent to the heater. In addition, a new temperature and
pressure relief valve, certified by the Canadian Gas Association
must have been properly installed and piped to the nearest drain.
This warranty shall apply only when the heater is:
• owned by the original purchaser;
• installed for indoor operation only;
• used at temperatures not exceeding the maximum
calibrated setting of its thermostat;
• used at water pressure not exceeding the working
pressure shown on the heater;
• filled with potable water, free to circulate at all times and
with the tank free of damaging water sediment or scale
deposits;
•
•
•
•
•
•
•
•
•
•
•
used in a non-corrosive and non-contaminated
atmosphere;
used with factory approved anode(s) installed;
in its original installation location;
in the United States, its territories or possessions, and
Canada;
sized in accordance with proper sizing techniques for
residential water heaters;
bearing a rating plate which has not been altered, defaced
or removed except as required by the warrantor;
used in an open system or in a closed system with a
properly sized and installed thermal expansion tank;
operated with properly installed drip leg in the gas supply
line;
fired with the fuel for which it was factory built;
fired at the factory rated input;
operated with the inner and outer combustion chamber
doors in place and all factory seals to combustion
chamber intact.
Any accident to the water heater or any part thereof (including
freezing, fire, floods, or lightning), any misuse, abuse or alteration
of it, any operation of it in a modified form, any operation of the
water heater on desalinated (deionized) water, or any damage
caused by attempts to repair tank leaks or parts, will void this
warranty. This warranty does not cover water heaters replaced for
cosmetic reasons or for reasons of noise, taste, odor, discolored
and/or rusty water. This warranty does not apply to water heaters
used to heat pools, whirlpools or hot tubs or used for space heating
where its sizing does not conform with specifications of the heating
component manufacturer.
This warranty gives you specific legal rights, and you may have
other rights which vary under the laws of each state. If any
provision of this warranty is prohibited or invalid under applicable
state law, that provision shall be ineffective to the extent of the
prohibition or invalidity without invalidating the remainder of the
affected provision or the other provisions of this warranty.
SERVICE AND LABOR RESPONSIBILITY
UNDER THIS LIMITED WARRANTY, THE WARRANTOR WILL
PROVIDE ONLY A REPLACEMENT WATER HEATER OR PART
THEREOF. THE OWNER IS RESPONSIBLE FOR ALL OTHER
COSTS. Such costs may include but are not limited to:
a. Labor charges for service, removal, or reinstallation of
the water heater or part thereof.
b. Shipping and delivery charges for forwarding the new water
heater or replacement part from the nearest distributor
and returning the claimed defective heater or part to such
distributor.
c. All cost necessary or incidental for handling and
39
administrative charges, and for any materials and/or
permits required for installation of the replacement heater
or part.
LIMITATION ON IMPLIED WARRANTIES
Implied warranties, including any warranty of merchantability
imposed on the sale of this heater under state law are limited
to one year duration for the heater or any of its parts. Some
states do not allow limitations on how long an implied warranty
lasts, so the above limitations may not apply to you.
CLAIM PROCEDURE
Any claim under this warranty should be initiated by contacting:
Reliance Water Heater Company
500 Tennessee Waltz Parkway
Ashland City, Tennessee 37015.
Phone: 1-800-365-4054
LINED TANK IN THIS WATER HEATER SHALL PROVE
UPON EXAMINATION BY THE WARRANTOR TO HAVE
LEAKED DUE TO NATURAL CORROSION FROM POTABLE
WATER THEREIN, DURING THE STATED WARRANTY
PERIOD, THE WARRANTOR WILL SUPPLY A COMPLETE
NEW RELIANCE WATER HEATER OF EQUIVALENT SIZE
AND CURRENT MODEL. SHOULD GOVERNMENTAL
REGULATIONS OR INDUSTRY STANDARDS PROHIBIT THE
MANUFACTURER FROM FURNISHING A COMPARABLE
MODEL REPLACEMENT UNDER THIS WARRANTY, THE
OWNER WILL BE FURNISHED WITH THE CLOSEST
COMPARABLE WATER HEATER MEETING THE THEN
CURRENT GOVERNMENTAL REGULATIONS AND
INDUSTRY STANDARDS. A SUPPLEMENTARY FEE MAY
BE ASSESSED TO COVER THE ADDITIONAL COST
ASSOCIATED WITH THE CHANGES MADE TO MEET
APPLICABLE REGULATIONS AND STANDARDS.
IMPORTANT INFORMATION
Replacement Parts may be ordered through authorized
servicers or retailers or by contacting:
Model Number ________________________________
Serial Number ________________________________
Reliance Water Heater Company
500 Tennessee Waltz Parkway
Ashland City, Tennessee 37015.
Phone: 1-800-821-2017
INSTALLATION INFORMATION
Date Installed ________________________________
The warrantor will only honor replacement with identical or
similar water heater or parts thereof, which are manufactured
by the warrantor.
DISCLAIMERS
NO EXPRESS WARRANTY HAS BEEN OR WILL BE
MADE IN BEHALF OF THE WARRANTOR WITH RESPECT
TO THE MERCHANTABILITY OF THE HEATER OR THE
INSTALLATION, OPERATION, REPAIR OR REPLACEMENT
OF THE HEATER OR PARTS. THE WARRANTOR SHALL
NOT BE RESPONSIBLE FOR WATER DAMAGE, LOSS OF
USE OF THE UNIT, INCONVENIENCE, LOSS OR DAMAGE
TO PERSONAL PROPERTY, OR OTHER CONSEQUENTIAL
DAMAGE. THE WARRANTOR SHALL NOT BE LIABLE
BY VIRTUE OF THIS WARRANTY OR OTHERWISE
FOR DAMAGE TO ANY PERSONS OR PROPERTY,
WHETHER DIRECT OR INDIRECT, AND WHETHER
ARISING IN CONTRACT OR IN TORT. IF THE GLASS-
Company’s Name _____________________________
Street or P.O. Box _____________________________
_____________________________________________
City, State, and Zip Code ________________________
_____________________________________________
Phone Number ________________________________
Plumber’s Name ______________________________
Copyright © 2010 Reliance Water Heater Company. All rights reserved.
40