User’s Guide
Dell B1160
Dell B1160w
BASIC
BASIC
This guide provides information concerning installation, basic operation and
troubleshooting on windows.
ADVANCED
This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
BASIC
1. Introduction
Key benefits
4
Features by models
6
Useful to know
7
About this user’s guide
8
Safety information
9
Machine overview
14
Control panel overview
16
Turning on the machine
17
Installing the driver locally
18
Reinstalling the driver
20
2. Learning the Basic Usage
36
Storing the toner cartridge
37
Redistributing toner
39
Replacing the toner cartridge
40
Cleaning the machine
42
Tips for moving & storing your machine
46
4. Troubleshooting
Tips for avoiding paper jams
48
Out-of-paper error resolution
49
Clearing paper jams
50
Understanding the status LED
53
5. Appendix
Printing a test page
22
Media and tray
23
Basic printing
31
3. Maintenance
Ordering supplies and accessories
Available supplies
Specifications
56
Dell technical support policy
64
Contacting Dell
65
Warranty and return policy
66
Copyright
67
35
2
1. Introduction
This chapter provides information you need to know before using the machine.
• Key benefits
4
• Features by models
6
• Useful to know
7
• About this user’s guide
8
• Safety information
9
• Machine overview
14
• Control panel overview
16
• Turning on the machine
17
• Installing the driver locally
18
• Reinstalling the driver
20
Key benefits
Environmentally friendly
Convenience
• To save paper, you can print multiple pages on a single sheet of paper (see
"Using advanced print features" on page 110).
• Dell Printer Manager and Dell Printer Status are a program that monitors
and informs you of the machine’s status and allows you to customize the
machine’s settings (see "Using Dell Printer Manager" on page 125).
• To save paper, you can print on both sides of the paper (manual doublesided printing) (see "Using advanced print features" on page 110).
• To save electricity, this machine automatically conserves electricity by
substantially reducing power consumption when not in use.
• You can access Dell Support at www.dell.com or support.dell.com. Select
your region on the WELCOME TO DELL SUPPORT page, and fill in the
requested details to access help tools and information.
Print with excellent quality and speed
Wide range of functionality and application support
• Supports various paper sizes (see "Print media specifications" on page 58).
• You can print with a resolution of up to 1,200 x 1,200 dpi effective output.
• Fast, on-demand printing.
- For single-side printing, 20 ppm (A4) or 21 ppm (Letter).
• Print watermark: You can customize your documents with words, such as
“Confidential” (see "Using advanced print features" on page 110).
• Print posters: The text and pictures of each page of your document are
magnified and printed across the multiple sheets of paper and can then be
taped together to form a poster (see "Using advanced print features" on
page 110).
Key benefits
• You can print in various operating systems (see "System requirements" on
page 61).
• Your machine is equipped with a USB interface.
Supports various wireless network setting method
• Using the WPS (Wi-Fi Protected Setup™) button
- You can easily connect to a wireless network using the WPS button on
the machine and the access point (a wireless router).
• Using the USB cable
- You can connect and set various wireless network settings using a USB
cable.
• Using the Wi-Fi Direct
- You can conveniently print from your mobile device using the Wi-Fi or
Wi-Fi Direct feature.
See "Introducing wireless set up methods" on page 84.
Features by models
Some features and optional goods may not be available depending on
model or country.
Variety feature
Features
Operating System
Hi-Speed USB 2.0
Operating System
B1160
B1160w
Windows
●
●
Macintosh
●
●
Linux
●
●
(●: Included, Blank: Not available)
Software
B1160
B1160w
SPL printer driver
●
●
XPS printer driver
●
●
Dell Printer Manager
●
●
●
Embedded Web Service
Dell Supplies Ordering Utility
●
●
Dell Printer Status
●
●
Firmware Update Utility
●
●
(●: Included, Blank: Not available)
B1160w
●
●
Network Interface 802.11b/g/n
wireless LAN
●
IPv6
●
Wi-Fi Protected Setup™ (WPS)
●
Manual duplex (2-sided) printing
(●: Included, Blank: Not available)
Software
B1160
●
●
Useful to know
Where can I download the machine’s driver?
Printouts are blurry.
• Visit www.support.dell.com to download the latest
machine’s driver, and install it on your system.
• The toner level might be low or uneven. Shake the toner
cartridge.
• Try a different print resolution setting.
Where can I purchase accessories or supplies?
• Inquire at a Dell distributor or your retailer.
• Visit www.support.dell.com. Select your country/region to
view product service information.
The status LED flashes or remains constantly on.
• Turn the product off and on again.
• Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the status LED"
on page 53).
A paper jam has occurred.
• Open and close the top cover (see "Front view" on page 15).
• Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 50).
• Replace the toner cartridge.
The machine does not print.
• Open the print queue list and remove the document from the
list (see "Canceling a print job" on page 32).
• Remove the driver and install it again (see "Installing the driver
locally" on page 18).
• Select your machine as your default machine in your Windows.
About this user’s guide
This user's guide provides information for your basic understanding of the
machine as well as detailed steps to explain machine usage.
•
Read the safety information before using the machine.
•
If you have a problem using the machine, refer to the troubleshooting
chapter.
•
Terms used in this user’s guide are explained in the glossary chapter.
•
All illustrations in this user’s guide may differ from your machine depending
on its options or model you purchased.
•
The screenshots in this user's guide may differ from your machine
depending on the machine’s firmware/driver version.
•
The procedures in this user’s guide are mainly based on Windows 7.
2
General icons
Icon
Text
Description
Caution
Gives users information to protect the machine from
possible mechanical damage or malfunction.
Note
Provides additional information or detailed
specification of the machine function and feature.
1
Conventions
Some terms in this guide are used interchangeably, as below:
•
Document is synonymous with original.
•
Paper is synonymous with media, or print media.
•
Machine refers to printer or MFP.
1. Introduction
8
Safety information
These warnings and precautions are included to prevent injury to you and
others, and to prevent any potial damage to your machine. Be sure to read and
understand all of these instructions before using the machine. After reading this
section, keep it in a safe place for future reference.
4
Operating environment
Warning
3
Important safety symbols
Do not use if the power cord is damaged or if the electrical outlet is
not grounded.
Explanation of all icons and signs used in this chapter
Warning
Hazards or unsafe practices that may result in severe
personal injury or death.
Caution
Hazards or unsafe practices that may result in minor
personal injury or property damage.
Do not attempt.
This could result in electric shock or fire.
Do not place anything on top of the machine (water, small metal or
heavy objects, candles, lit cigarettes, etc.).
This could result in electric shock or fire.
• If the machine gets overheated, it releases smoke, makes
strange noises, or generates an odd odor, immediately turn off
the power switch and unplug the machine.
• The user should be able to access the power outlet in case of
emergencies that might require the user to pull the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by a heavy
object could result in electric shock or fire.
Do not remove the plug by pulling on the cord; do not handle the
plug with wet hands.
This could result in electric shock or fire.
1. Introduction
9
Safety information
5
Caution
During an electrical storm or for a period of non-operation,
remove the power plug from the electrical outlet.
Operating method
Caution
This could result in electric shock or fire.
Be careful, the paper output area is hot.
Do not forcefully pull the paper out during printing.
Burns could occur.
It can cause damage to the machine.
If the machine has been dropped, or if the cabinet appears
damaged, unplug the machine from all interface connections and
request assistance from qualified service personnel.
Be careful not to put your hand between the machine and paper
tray.
Otherwise, this could result in electric shock or fire.
You may get injured.
If the machine does not operate properly after these instructions
have been followed, unplug the machine from all interface
connections and request assistance from qualified service
personnel.
This machine's power reception device is the power cord.
Otherwise, this could result in electric shock or fire.
Be care when replacing paper or removing jammed paper.
If the plug does not easily enter the electrical outlet, do not
attempt to force it in.
Call an electrician to change the electrical outlet, or this could
result in electric shock.
To switch off the power supply, remove the power cord from the
electrical outlet.
New paper has sharp edges and can cause painful cuts.
When printing large quantities, the bottom part of the paper
output area may get hot. Do not allow children to touch.
Burns can occur.
Do not allow pets to chew on the AC power, telephone or PC
interface cords.
When removing jammed paper, do not use tweezers or sharp metal
objects.
This could result in electric shock or fire and/or injury to your pet.
It can damage the machine.
1. Introduction
10
Safety information
Do not allow too many papers to stack up in the paper output tray.
Caution
It can damage the machine.
Do not block or push objects into the ventilation opening.
This could result in elevated component temperatures which can
cause damage or fire.
Before moving the machine, turn the power off and disconnect all
cords. The information below are only suggestions based on the
units weight.
Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation
exposure.
If you have a medical condition that prevents you from lifting, do
not lift the machine. Ask for help, and always use the appropriate
amount of people to left the device safety.
Then lift the machine:
6
Installation / Moving
Warning
•
If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.
•
If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift
with 2 people.
•
If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or
more people.
The machine could fall, causing injury or machine damage.
Do not place the machine on an unstable surface.
Do not place the machine in an area with dust, humidity, or water
leaks.
This could result in electric shock or fire.
The machine could fall, causing injury or machine damage.
Use only No.26 AWGa or larger, telephone line cord, if necessary.
Otherwise, it can cause damage to the machine.
1. Introduction
11
Safety information
7
Use the power cord supplied with your machine for safe
operation. If you are using a cord which is longer than 2 meters (6
feet) with a 110 V machine, then the gauge should be 16 AWG or
larger.
Otherwise, it can cause damage to the machine, and could result
in electric shock or fire.
Make sure you plug the power cord into a grounded electrical
outlet.
Otherwise, this could result in electric shock or fire.
Do not overload wall outlets and extension cords.
This can diminish performance, and could result in electric shock
or fire.
Do not put a cover over the machine or place it in an airtight
location, such as a closet.
Maintenance / Checking
Caution
Unplug this product from the wall outlet before cleaning the
inside of the machine. Do not clean the machine with benzene,
paint thinner or alcohol; do not spray water directly into the
machine.
This could result in electric shock or fire.
When you are working inside the machine replacing supplies or
cleaning the inside, do not operate the machine.
You could get injured.
If the machine is not well-ventilated, this could result in fire.
Keep cleaning supplies away from children.
The machine should be connected to
Children could get hurt.
the power level which is specified on the label.
If you are unsure and want to check the power level you are using,
contact the electrical utility company.
a. AWG: American Wire Gauge
Do not disassemble, repair or rebuild the machine by yourself.
It can damage the machine. Call a certified technician when the
machine needs repairing.
1. Introduction
12
Safety information
• Do not remove any covers or guards that are fastened with
screws.
Do not burn any of the supplies such as toner cartridge or fuser
unit.
• Fuser units should only be repaired by a certified service
technician. Repair by non-certified technicians could result in
fire or electric shock.
This could cause an explosion or uncontrollable fire.
• The machine should only be repaired by a Dell service
technician.
When storing supplies such as toner cartridges, keep them away
from children.
Toner dust can be dangerous if inhaled or ingested.
To clean and operate the machine, strictly follow the user's guide
provided with the machine.
When changing the toner cartridge or removing jammed paper,
be careful not to let toner dust touch your body or clothes.
Otherwise, you could damage the machine.
Toner dust can be dangerous if inhaled or ingested.
Keep the power cable and the contact surface of the plug clean
from dust or water.
When toner gets on your clothing, do not use hot water to wash
it.
Otherwise, this could result in electric shock or fire.
Hot water sets toner into fabric. Use cold water.
Using recycled supplies, such as toner, can cause damage to the
machine.
8
Supply usage
In case of damage due to the use of recycled supplies, a service
fee will be charged.
Caution
Do not disassemble the toner cartridge.
Toner dust can be dangerous if inhaled or ingested.
1. Introduction
13
Machine overview
9
Accessories
Power cord
Quick installation guide
Output stackera
Software CDb
USB cable (B1160w only)
Misc. accessoriesc
a. Refer to the Quick Install Guide to attach the output stacker to the machine.
b. The software CD contains the printer drivers, software applications, and user’s guide.
c. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.
1. Introduction
14
Machine overview
10
11
Front view
Rear view
• This illustration may differ from your machine depending on its model.
• This illustration may differ from your machine depending on its model.
• Some features and optional goods may not be available depending on
model or country (see "Features by models" on page 6).
• Some features and optional goods may not be available depending on
model or country (see "Features by models" on page 6).
4
1
2
5
2
1
USB port
2
Power receptacle
3
1
Control panel
5
Output support
2
Tray handle
6
Top cover
3
Tray
7
Toner cartridge
4
Output tray
1. Introduction
15
Control panel overview
3
This control panel may differ from your machine depending on its model.
There are various types of control panels.
WPS
(B1160w
only)
Configures the wireless network connection easily
without a computer (see "Wireless network setup"
on page 83).
• Prints configuration sheet
- Press and hold this button for about 10
seconds until the green LED blinks slowly, and
release.
• Prints supplies info report / error report
- Press and hold this button for about 15
seconds until the green LED on, and release.
• Prints manual
- Press this button each time you load a sheet of
paper in the tray if you have selected Manual
Feeder for Source in your printer driver.
3
1
Toner LED
Shows the status of the toner (see "Status LED" on
page 53).
2
Status LED
Shows the status of your machine (see "Status LED"
on page 53).
Info (B1160
only)
• Prints configuration sheet
- Press and hold this button for about 10
seconds until the green LED blinks slowly, and
release.
• Prints supplies info report / error report
- Press and hold this button for about 15
seconds until the green LED on, and release.
• Prints manual
- Press this button each time you load a sheet of
paper in the tray if you have selected Manual
Feeder for Source in your printer driver.
4
Power/
Cancel
• You can turn the power off or wake the machine
up from the sleep mode with this button.
• Stops an operation at any time
1. Introduction
16
Turning on the machine
1
Connect the machine to the electricity supply first.
2
1
2
Press
(power/cancel) button on the control panel.
If you want to turn the power off, press
(power/cancel) button on the control panel.
1. Introduction
17
Installing the driver locally
A locally connected machine is a machine directly attached to your computer
using the cable.
2
The software CD should automatically run and an installation window
will appear.
• If you are a Macintosh or Linux OS user, refer to the "Software
Installation" on page 70.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
• The installation window in this User’s Guide may differ depending on the
machine and interface in use.
• Selecting Custom Installation allows you to choose which programs to
install.
• Only use a USB cable no longer than 3 meters (118 inches).
Insert the supplied software CD into your CD-ROM drive.
X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.
3
Select Next.
12
Windows
1
Make sure that the machine is connected to your computer and
powered on.
If the “Found New Hardware Wizard” appears during the installation
procedure, click Cancel to close the window.
Your printer driver installation window that appears in this User’s Guide may
differ depending on the printer in use.
1. Introduction
18
Installing the driver locally
4
Select Connect to the computer using USB cable. Click Next.
Your printer driver installation window that appears in this User’s Guide may
differ depending on the printer in use.
5
Follow the instructions in the installation window to complete the
installation process.
1. Introduction
19
Reinstalling the driver
If the printer driver does not work properly, follow the steps below to reinstall
the driver.
13
Windows
1
Make sure that the machine is connected to your computer and
powered on.
2
From the Start menu, select Programs or All Programs > Dell > Dell
Printers > your printer driver name > Maintenance.
3
4
5
Select Repair and click Next.
Follow the instructions in the repair window.
Insert the software CD into your CD-ROM drive and install the driver
again (see "Installing the driver locally" on page 18).
1. Introduction
20
2. Learning the Basic Usage
After installation is complete, you may want to set the machine’s default settings. Refer to the next section if you would
like to set or change values. This chapter provides information about the overall menu structure and the basic setup
options.
• Printing a test page
22
• Media and tray
23
• Basic printing
31
Printing a test page
Print a test page to make sure that the machine is operating correctly.
Available for Windows OS users only.
To print a test page:
1
2
3
4
5
Open the document you want to print.
Select Print from the file menu.
Select your machine from the Select Printer.
Click Properties or Preferences.
Click Dell tab > Test page.
2. Learning the Basic Usage
22
Media and tray
This chapter provides information on how to load print media into your
machine.
• Using print media that does not meet these specifications may cause
problems or require repairs. Such repairs are not covered by Dell’s
warranty or service agreements.
1
Tray overview
To change the size, you need to adjust the paper guide.
• Make sure not to use the inkjet photo paper with this machine. It could
cause damage to the machine.
• Using inflammable print media can cause a fire.
• Use designated print media (see "Print media specifications" on page
58).
2
The use of inflammable media or foreign materials left in the printer may
lead to overheating of the unit and, in rare cases may cause a fire.
1
1 Paper width guide
2 Tray
If you do not adjust the guide, it may cause paper registration, image skew,
or jamming of the paper.
2. Learning the Basic Usage
23
Media and tray
2
Loading paper in the tray
2
Flex or fan the edge of the paper stack to separate the pages before
loading papers.
3
Place the paper with the side you want to print facing up and
When the paper tray is empty or a paper jam has occurred, open and close
the top cover to resume printing after clearing the error (see "Out-of-paper
error resolution" on page 49 or "Clearing paper jams" on page 50).
1
Open the tray. Then, adjust the tray size to the media size you are loading
(see "Tray overview" on page 23).
open the output tray.
2
1
2
1
2. Learning the Basic Usage
24
Media and tray
4
Squeeze the paper width guide and slide it to the edge of the paper stack
without causing it to bend.
The settings made from the machine driver override the settings on the
control panel.
a To print in application, open an application and start the print menu.
b Open Printing Preferences (see "Opening printing preferences" on
page 32).
c Press the Paper tab in Printing Preferences, and select an appropriate
paper type.
For example, if you want to use a label, set the paper type to Label.
d Select Auto Select (or Manual Feeder) in paper source, then press OK.
e Start printing in application.
• Do not push the paper width guide too far causing the media to warp.
• Do not use a paper with a leading-edge curl, it may cause a paper jam or
the paper can be wrinkled.
• If you do not adjust the paper width guide, it may cause paper jams.
5
When you print a document, set the paper type and size for the tray (see
"Setting the paper size and type" on page 30).
2. Learning the Basic Usage
25
Media and tray
3
Manual feeding in the tray
The tray can hold special sizes and types of print material, such as postcards,
note cards, and envelopes (see "Print media specifications" on page 58).
Tips on using the manual feeder
• Load only one type, size and weight of print media at time in the manual
feeder.
• If you select Paper > Source > Manual Feeder for the paper source in
your software application, you need to press
(Info) or
(WPS)
button each time you print a page and load only one type, size and
weight of print media at a time on the manual tray.
• To prevent paper jams, do not add paper while printing when there is still
paper in the manual feeder.
• Print media should be loaded face up with the top edge going into the
manual feeder first and be placed in the center of the tray.
• To ensure printing quality and to prevent paper jams, only load the
available paper (see "Print media specifications" on page 58).
• Flatten any curl on postcards, envelopes, and labels before loading them
into the manual feeder.
• When printing on special media, you must follow the loading guidelines
(see "Printing on special media" on page 26).
• When the machine is in a power save mode, the machine does not feed
paper from the manual feeder. Wake up the machine by pressing the
power button before using the manual feeder.
4
Printing on special media
The table below shows the special media usable in each tray.
The media types are shown in the Printing Preferences. To get the highest
printing quality, select the proper media type from the Printing Preferences
window > Paper tab > Paper Type (see "Opening printing preferences" on page
32).
For example, if you want to print on labels, select Labels for Paper Type.
2. Learning the Basic Usage
26
Media and tray
Envelope
When using special media, we recommend you feed one sheet at a time (see
"Print media specifications" on page 58).
Printing successfully on envelopes depends upon the quality of the envelopes.
To print an envelope, place it as shown in the following figure.
To see for paper weights for each sheet, refer to "Print media specifications" on
page 58.
Types
Traya
Plain
●
Thick
●
Thin
●
Bond
●
Color
●
CardStock
●
Labels
●
Envelope
●
Preprinted
●
If you select Envelope from the Printing Preferences window, but the printed
images get easily erased, select Thick Envelope and try printing again.
However, this might cause some noise when printing.
Cotton
●
•
Recycled
●
Archive
●
When selecting envelopes, consider the following factors:
-
Weight: should not exceed 90 g/m2 otherwise; jams may occur.
-
Construction: should lie flat with less than 6 mm curl and should not
contain air.
-
Condition: should not be wrinkled, nicked, nor damaged.
a. The paper types available manual feeding in tray.
(●: Supported)
2. Learning the Basic Usage
27
Media and tray
-
Temperature: should resist the heat and pressure of the machine
during operation.
•
Use only well-constructed envelopes with sharp and well-creased folds.
•
Do not use stamped envelopes.
•
Do not use envelopes with clasps, snaps, windows, coated lining, selfadhesive seals, or other synthetic materials.
•
Do not use damaged or poorly made envelopes.
•
Be sure the seam at both ends of the envelope extends all the way to the
corner of the envelope.
To avoid damaging the machine, use only labels designed for use in laser
printers.
2
1
1
2
•
Labels
Acceptable
Unacceptable
Envelopes with a peel-off adhesive strip or with more than one flap that
folds over to seal must use adhesives compatible with the machine’s fusing
temperature for 0.1 second (about 170°C (338 °F)). The extra flaps and strips
might cause wrinkling, creasing, or jams, and may even damage the fuser.
•
For the best print quality, position margins no closer than 15 mm from the
edges of the envelope.
•
Avoid printing over the area where the envelope’s seams meet.
•
When selecting labels, consider the following factors:
-
Adhesives: Should be stable at your machine’s fusing temperature.
Check your machine’s specifications to view the fusing temperature
(about 170°C (338°F)).
-
Arrangement: Only use labels with no exposed backing between them.
Labels can peel off sheets that have spaces between the labels, causing
serious jams.
-
Curl: Must lie flat with no more than 13 mm of curl in any direction.
-
Condition: Do not use labels with wrinkles, bubbles, or other
indications of separation.
2. Learning the Basic Usage
28
Media and tray
•
Make sure that there is no exposed adhesive material between labels.
Exposed areas can cause labels to peel off during printing, which can cause
paper jams. Exposed adhesive can also cause damage to machine
components.
•
Do not run a sheet of labels through the machine more than once. The
adhesive backing is designed for only a single pass through the machine.
•
Do not use labels that are separating from the backing sheet or are wrinkled,
bubbled, or otherwise damaged.
Preprinted paper
When loading preprinted paper, the printed side should be facing up with an
uncurled edge at the front. If you experience problems with paper feeding, turn
the paper around. Note that print quality is not guaranteed.
Card stock/ Custom-sized paper
•
In the software application, set margins at least 6.4 mm (0.25 inches) away
from the edges of the material.
•
Must be printed with heat-resistant ink that will not melt, vaporize, or
release hazardous emissions when subjected to the machine’s fusing
temperature for 0.1 second (about 170°C (338°F)).
•
Preprinted paper ink must be non-flammable and should not adversely
affect machine rollers.
•
Before you load preprinted paper, verify that the ink on the paper is dry.
During the fusing process, wet ink can come off preprinted paper, reducing
print quality.
2. Learning the Basic Usage
29
Media and tray
5
Setting the paper size and type
After loading paper in the paper tray, set the paper size and type.
Open the Printing Preferences (see "Opening printing preferences" on page
32) and set the paper size and type in the Paper tab.
If you want to use special-sized paper such as billing paper, select Custom
in the Paper tab in the Printing Preferences (see "Opening printing
preferences" on page 32).
2. Learning the Basic Usage
30
Basic printing
For special printing features, refer to the Advanced Guide (see "Using
advanced print features" on page 110).
3
Select your machine from the Select Printer list.
4
The basic print settings including the number of copies and print range
are selected within the Print window.
6
Printing
If you are a Macintosh or Linux user, refer to the "Macintosh printing" on
page 116 or "Linux printing" on page 118.
The following Printing Preferences window is for Notepad in Windows 7.
1
2
Open the document you want to print.
Select Print from the File menu.
To take advantage of the advanced printing features, click Properties or
Preferences from the Print window (see "Opening printing preferences" on
page 32).
5
To start the print job, click OK or Print in the Print window.
2. Learning the Basic Usage
31
Basic printing
3
4
7
Canceling a print job
Select your machine from the Select Printer.
Click Properties or Preferences.
If the print job is waiting in the print queue or print spooler, cancel the job as
follows:
•
You can access this window by simply double-clicking the machine icon
(
•
) in the Windows task bar.
You can also cancel the current job by pressing
(power/cancel) button
on the control panel.
8
Opening printing preferences
• The Printing Preferences window that appears in this user’s guide may
differ depending on the machine in use. However, the composition of
the Printing Preferences window is similar.
• When you select an option in Printing Preferences, you may see a
warning mark
or . An
mark means you can select that certain
option but it is not recommended, and an
mark means you cannot
select that option due to the machine’s setting or environment.
1
2
You can check the machine's current status using the Printer Status button
(see "Using Dell Printer Status" on page 127).
Open the document you want to print.
Select Print from the file menu.
2. Learning the Basic Usage
32
Basic printing
Using a favorites setting
Select more options and click
(Update), settings will be added to the
Presets you made. To use a saved setting, select it from the Favorites dropdown list. The machine is now set to print according to the settings you
have selected. To delete saved settings, select it from the Favorites drop-
The Favorites option, which is visible on each preferences tab except for the
Dell tab, allows you to save the current preferences for future use.
To save a Favorites item, follow these steps:
1
2
down list and click
(Delete).
You can also restore the printer driver’s default settings by selecting
Default Favorite from the Favorites drop-down list.
Change the settings as needed on each tab.
Enter a name for the item in the Favorites input box.
9
Using help
Click the option you want to know on the Printing Preferences window and
press F1 on your keyboard.
3
Click
saved.
(Add). When you save Favorites, all current driver settings are
2. Learning the Basic Usage
33
3. Maintenance
This chapter provides information about purchasing supplies, accessories and maintenance parts available for your
machine.
• Ordering supplies and accessories
35
• Available supplies
36
• Storing the toner cartridge
37
• Redistributing toner
39
• Replacing the toner cartridge
40
• Cleaning the machine
42
• Tips for moving & storing your machine
46
Ordering supplies and accessories
Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts.
To order Dell-authorized supplies and accessories visit www.dell.com/supplies, or contact your local Dell dealer or the retailer where you purchased your machine.
You can also visit www.dell.com or support.dell.com, select your country/region, and obtain information on calling for service.
3. Maintenance
35
Available supplies
When supplies reach the end of their life spans, you can order the following types of supplies for your machine:
Type
Average yielda
Approx. 1,500 pages
Part name
YK1PM (All countries except China)
Toner cartridge
15RRN (For China only)
a. Declared yield value in accordance with ISO/IEC 19752. The number of pages may be affected by operating environment, printing interval, graphics,
media type and media size.
Depending on the options, percentage of image area, and job mode used, the toner cartridge’s lifespan may differ.
When purchasing new toner cartridges or other supplies, these must be purchased in the same country as the machine you are using. Otherwise, new toner
cartridges or other supplies will be incompatible with your machine due to different configurations of toner cartridges and other supplies according to the specific
country conditions.
Dell does not recommend using non-genuine Dell toner cartridge such as refilled or remanufactured toner. Dell cannot guarantee non-genuine Dell toner cartridge's
quality. Service or repair required as a result of using non-genuine Dell toner cartridges will not be covered under the machine’s warranty.
3. Maintenance
36
Storing the toner cartridge
Toner cartridges contain components that are sensitive to light, temperature
and humidity. Dell suggests users follow these recommendations to ensure
optimal performance, highest quality, and longest life from your new Dell toner
cartridge.
Store this cartridge in the same environment in which the printer will be used.
This should be in controlled temperature and humidity conditions. The toner
cartridge should remain in its original and unopened package until installation
– if original packaging is not available, cover the top opening of the cartridge
with paper and store in a dark cabinet.
Opening the cartridge package prior to use dramatically shortens its useful shelf
and operating life. Do not store on the floor. If the toner cartridge is removed
from the printer, follow the instructions below to store the toner cartridge
properly.
•
Store the cartridge inside the protective bag from the original package.
•
Store lying flat (not standing on end) with the same side facing up as if it
were installed in the machine.
•
Do not store consumables in any of the following conditions:
-
Temperature greater than 40°C (104°F).
-
Humidity range less than 20% and greater than 80%.
-
An environment with extreme changes in humidity or temperature.
-
Direct sunlight or room light.
-
Dusty places.
-
A car for a long period of time.
-
An environment where corrosive gases are present.
-
An environment with salty air.
1
Handling instructions
•
Do not touch the surface of the photoconductive drum in the cartridge.
•
Do not expose the cartridge to unnecessary vibrations or shock.
•
Never manually rotate the drum, especially in the reverse direction; this can
cause internal damage and toner spillage.
2
Toner cartridge usage
Dell Inc. does not recommend or approve the use of non-Dell brand toner
cartridges in your printer including generic, store brand, refilled, or
remanufactured toner cartridges.
Dell’s printer warranty does not cover damage to the machine caused by
the use of a refilled, remanufactured, or non-Dell brand toner cartridges.
3. Maintenance
37
Storing the toner cartridge
3
Estimated cartridge life
Estimated cartridge life the life of the toner cartridge (or imaging unit) yield
depends on the amount of toner that print jobs require. The actual print yield
may vary depending on the print density of the pages you print on, operating
environment, percentage of image area, printing interval, media type and/or
media size. For example, if you print a lot of graphics, the consumption of the
toner is higher and you may need to change the cartridge more often.
3. Maintenance
38
Redistributing toner
When the toner cartridge is near the end of its life:
•
White streaks or light printing occurs and/or density variation side to side.
•
The Toner LED blinks orange.
If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still
occur even after you have redistributed the toner.
• Before opening the top cover, close the output support first.
• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
1
2
3. Maintenance
39
Replacing the toner cartridge
• Before opening the top cover, close the output support first.
• Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
• Shake the toner cartridge thoroughly, it will increase the initial print quality.
• Do not touch the green side of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
When a toner cartridge has reached the end of life, the machine will stop printing.
3. Maintenance
40
Replacing the toner cartridge
3. Maintenance
41
Cleaning the machine
If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing
condition and use your machine longer.
• Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the
cabinet.
• If your machine or the surrounding area is contaminated with toner, we recommend you use a cloth or tissue dampened with water to clean it. If you use a vacuum
cleaner, toner blows in the air and might be harmful to you.
• During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner
specks or smearing. Cleaning the inside of the machine clears and reduces these problems.
4
Cleaning the outside
Clean the machine cabinet with a soft, lint-free cloth. Dampen the cloth slightly with water, but be careful not to let any water drip onto or into the machine.
3. Maintenance
42
Cleaning the machine
5
Cleaning the inside
During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks
or smearing. Cleaning the inside of the machine clears and reduces these problems.
• Use a dry lint-free cloth to clean the machine.
• If your machine has a power switch, turn the power switch off before cleaning the machine.
• Before opening the top cover, close the output support first.
1
2
3. Maintenance
43
Cleaning the machine
3. Maintenance
44
Cleaning the machine
6
Cleaning the pickup roller
• Use a dry lint-free cloth to clean the machine.
• If your machine has a power switch, turn the power switch off before cleaning the machine.
• Before opening the top cover, close the output support first.
3. Maintenance
45
Tips for moving & storing your machine
•
When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to
the machine or reduce print quality.
•
When moving the machine, make sure at least two people are holding the machine securely.
3. Maintenance
46
4. Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
• Tips for avoiding paper jams
48
• Out-of-paper error resolution
49
• Clearing paper jams
50
• Understanding the status LED
53
This chapter gives helpful information for what to do if you encounter an error.
If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting
chapter in the Advanced User's Guide (see "Troubleshooting" on page 133).
If you cannot find a solution in the User's Guide or the problem persists, call for service.
Tips for avoiding paper jams
By selecting the correct media types, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines:
•
Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 23).
•
Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray.
•
Do not remove paper from the tray while your machine is printing.
•
Flex, fan, and straighten paper before loading.
•
Do not use creased, damp, or highly curled paper.
•
Do not mix paper types in a tray.
•
Use only recommended print media (see "Print media specifications" on page 58).
4. Troubleshooting
48
Out-of-paper error resolution
If there is no paper in the tray or the status LED is red. To resolve this problem, load paper in the tray and then open and close the top cover.
2
1
4. Troubleshooting
49
Clearing paper jams
• When the paper tray is a paper jam has occurred, open and close the top cover to resume printing after clearing the error.
• To avoid tearing the paper, pull the jammed paper out slowly and gently.
1
In tray
2
1
4. Troubleshooting
50
Clearing paper jams
2
Inside the machine
• The fuser area is hot. Take care when removing paper from the machine.
• Before opening the top cover, close the output support first.
4. Troubleshooting
51
Clearing paper jams
If you do not see the paper in this area, stop and go to next step:
4. Troubleshooting
52
Understanding the status LED
The color of the LED indicates the machine's current status.
• Some LEDs may not be available depending on model or country.
• To resolve the error, look at the error message and its instructions from the troubleshooting part.
• You can also resolve the error with the guidelines from the Dell Printer Status program window.
• If the problem persists, call a service representative.
3
Status LED
Status
Description
Off
Green
(Status LED)
The machine is off-line or save mode.
Blinking
• When the backlight slowly blinks, the machine is receiving data from the computer.
• When the backlight blinks rapidly, the machine is printing data.
On
The machine is on-line and can be used.
Blinking
Waiting for a
(Info) or
(WPS) button to be pressed for manual printing.
• The cover is opened. Close the cover.
Red
On
• There is no paper in the tray when receiving or printing data. Load paper in the tray. Then, open and
close the top cover to resume printing (see "Out-of-paper error resolution" on page 49).
• The machine has stopped due to a major error.
Orange
Blinking
Upgrading firmware.
On
A paper jam has occurred (see "Clearing paper jams" on page 50).
4. Troubleshooting
53
Understanding the status LED
4
Toner LED/ WPS LED
Status
Description
Blinking
Small amount of toner is left in the cartridge. The estimated cartridge life of toner is close. Prepare a
new cartridge for replacement. You may temporarily increase the printing quality by redistributing
the toner (see "Redistributing toner" on page 39).
On
A toner cartridge has almost reached its estimated cartridge lifea. It is recommended to replace the
toner cartridge (see "Replacing the toner cartridge" on page 40).
Off
All toner cartridges are at normal capacity.
Blinking
The machine is connecting to a wireless network.
On
The machine is connected to a wireless network (see "Using the WPS button" on page 85).
Off
The machine is disconnected from a wireless network.
On
The machine is in power save mode.
Off
The machine is in ready mode or the machine’s power is off.
Orange
(Toner LED)
Blue
(WPS LED)b
Blue
(Power LED)
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19752. The number of
pages may be affected by operating environment, printing interval, graphics, media type and media size. Some amount of toner may remain in the cartridge even when red LED is on and the
printer stops printing.
b. Wireless model only (see "Features by models" on page 6).
4. Troubleshooting
54
5. Appendix
This chapter provides product specifications and information concerning applicable regulations.
• Specifications
56
• Dell technical support policy
64
• Contacting Dell
65
• Warranty and return policy
66
• Copyright
67
Specifications
1
General specifications
The specification values listed below are subject to change without notice. See www.dell.com or support.dell.com for possible changes in information.
Items
Description
Dimension
Width x Length x Height
331 x 215 x 178 mm (14.96 x 8.46 x 7.01 inches)
Weight
Machine with consumables
4.0 kg (8.82 lbs)
Ready mode
Less than 26 dB (A)
Print mode
Less than 50 dB (A)
Operation
10 to 32°C (50 to 90°F)
Storage (packed)
-20 to 40°C (-4 to 104°F)
Operation
10 to 80% RH
Storage (packed)
20 to 95% RH
110 volt models
AC 110 - 127 V
220 volt models
AC 220 - 240 V
Noise Levela
Temperature
Humidity
Power ratingb
5. Appendix
56
Specifications
Items
Power consumption
Wireless c
Description
Average operating mode
Less than 310W
Ready mode
Less than 30 W
Power save mode
Less than 0.9 W (B1160), Less than 1.2 W (B1160w)
Power off mode
Less than 0.45 W
Module
SPW-B4319S
a. Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing.
b. See the rating label on the machine for the correct voltage (V), frequency (hertz) and type of current (A) for your machine.
c. Wireless model only (see "Features by models" on page 6).
5. Appendix
57
Specifications
2
Print media specifications
Print media weight/Capacitya
Type
Size
Dimensions
Tray
Plain paper
Letter
216 x 279 mm (8.5 x 11 inches)
Legal
216 x 356 mm (8.5 x 14 inches)
US Folio
216 x 330 mm (8.5 x 13 inches)
A4
210 x 297 mm (8.27 x 11.69 inches)
Oficio
216 x 343 mm (8.5 x 13.5 inches)
JIS B5
182 x 257 mm (7.17 x 10.12 inches)
ISO B5
176 x 250 mm (6.93 x 9.84 inches)
Executive
184 x 267 mm (7.25 x 10.5 inches)
A5
148 x 210 mm (5.83 x 8.27 inches)
Envelope Monarch
98 x 191 mm (3.87 x 7.5 inches)
Envelope No. 10
105 x 241 mm (4.12 x 9.5 inches)
Envelope
Envelope DL
110 x 220 mm (4.33 x 8.66 inches)
Envelope C5
162 x 229 mm (6.38 x 9.02 inches)
71 to 85 g/m2 (19 to 23 lbs
bond)
Manual feeding in trayb
71 to 85 g/m2 (19 to 23 lbs bond)
• 1 sheet
• 150 sheets of 80 g/m2 (21 lbs
bond)
75 to 90 g/m2 (20 to 24 lbs
bond)
75 to 90 g/m2 (20 to 24 lbs bond)
• 1 sheet
• 10 sheets
5. Appendix
58
Specifications
Print media weight/Capacitya
Type
Size
Dimensions
Manual feeding in trayb
Tray
Refer to the Plain paper section
Thick paper
Refer to the Plain
paper section
Colored
Refer to the Plain
paper section
Refer to the Plain
paper section
Recycled
Refer to the Plain
paper section
• 1 sheet
75 to 90 g/m2 (20 to 24 lbs bond) 75 to 90 g/m2 (20 to 24 lbs bond)
• 150 sheets of 80 g/m2 (21 lbs
bond)
Refer to the Plain paper section
• 1 sheet
75 to 90 g/m2 (20 to 24 lbs bond) 75 to 90 g/m2 (20 to 24 lbs bond)
• 150 sheets of 80 g/m2 (21 lbs
bond)
Refer to the Plain paper section
• 1 sheet
75 to 90 g/m2 (20 to 24 lbs bond) 75 to 90 g/m2 (20 to 24 lbs bond)
• 150 sheets of 80 g/m2 (21 lbs
bond)
Refer to the Plain paper section
Pre-printed
60 to 70 g/m2 (16 to 19 lbs bond) 60 to 70 g/m2 (16 to 19 lbs bond)
• 160 sheets of 60 g/m2 (16 lbs
bond)
Refer to the Plain paper section
Refer to the Plain
paper section
• 1 sheet
• 50 sheets of 120 g/m (32 lbs
bond)
Refer to the Plain
paper section
Cotton
86 to 120 g/m2 (23 to 32 lbs bond)
2
Refer to the Plain paper section
Thin paper
86 to 120 g/m2 (23 to 32 lbs
bond)
• 1 sheet
60 to 90 g/m2 (16 to 24 lbs bond) 60 to 90 g/m2 (16 to 24 lbs bond)
• 150 sheets of 80 g/m2 (21 lbs
bond)
• 1 sheet
5. Appendix
59
Specifications
Print media weight/Capacitya
Type
Size
Dimensions
Manual feeding in trayb
Tray
Labelsc
Card stock
Letter, Legal, Oficio,
US Folio, A4, JIS B5,
ISO B5, Executive,
A5
Refer to the Plain paper section
Letter, Legal, Oficio,
US Folio, A4, JIS B5,
ISO B5, Executive,
A5,
Refer to the Plain paper section
120 to 150 g/m2 (32 to 40 lbs
bond)
120 to 150 g/m2 (32 to 40 lbs bond)
• 1 sheet
• 10 sheets
121 to 163 g/m2 (32 to 43 lbs
bond)
121 to 163 g/m2 (32 to 43 lbs bond)
• 1 sheet
• 10 sheets
Postcard 4x6
Bond paper
Refer to the Plain
paper section
Refer to the Plain paper section
• 10 sheets
• 1 sheet
Archive
Refer to the Plain
paper section
Refer to the Plain paper section
• 100 sheets
• 1 sheet
Minimum size (custom)
76 x 127 mm (3 x 5 inches)
60 to 163 g/m2 (16 to 43 lbs bond)
Maximum size (custom)
216 x 356 mm (8.5 x 14 inches)
a. Maximum capacity may differ depending on media weight, thickness, and environmental conditions.
b. Feed one sheet at a time.
c. The smoothness of the labels used in this machine is 100 to 250 (sheffield). This means the numeric level of smoothness.
5. Appendix
60
Specifications
3
System requirements
Microsoft® Windows®
Requirement (recommended)
Operating system
CPU
RAM
free HDD space
Windows® 2000
Intel® Pentium® II 400 MHz (Pentium III 933 MHz)
64 MB (128 MB)
600 MB
Windows® XP
Intel® Pentium® III 933 MHz (Pentium IV 1 GHz)
128 MB (256 MB)
1.5 GB
Windows Server® 2003
Intel® Pentium® III 933 MHz (Pentium IV 1 GHz)
128 MB (512 MB)
1.25 GB to 2 GB
Windows Server® 2008
Intel® Pentium® IV 1 GHz (Pentium IV 2 GHz)
512 MB (2 GB)
10 GB
Windows Vista®
Intel® Pentium® IV 3 GHz
512 MB (1 GB)
15 GB
Windows® 7
Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher
1 GB (2 GB)
16 GB
512 MB (2 GB)
10 GB
• Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme).
• DVD-R/W Drive
Windows Server® 2008 R2
Intel® Pentium® IV 1 GHz (x86) or 1.4 GHz (x64) processors (2 GHz or faster)
• Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems.
• Users who have administrator rights can install the software.
• Windows Terminal Services is compatible with your machine.
• For Windows 2000, Services Pack 4 or higher is required.
5. Appendix
61
Specifications
Macintosh
Requirements (Recommended)
Operating system
Mac OS X 10.4
Mac OS X 10.5
CPU
RAM
Free HDD space
• Intel® processors
• 128 MB for a powerPC based Mac (512 MB)
1 GB
• PowerPC G4/G5
• 512 MB for an Intel-based Mac (1 GB)
• Intel® processors
512 MB (1 GB)
1 GB
• 867 MHz or faster Power PC G4/G5
Mac OS X 10.6
• Intel® processors
1 GB (2 GB)
1 GB
Mac OS X 10.7
• Intel® processors
2 GB
4 GB
Linux
Items
Operating system
Requirements
Redhat® Enterprise Linux WS 4, 5 (32/64 bit)
Fedora 5 ~ 13 (32/64 bit)
SuSE Linux 10.1 (32 bit)
OpenSuSE® 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit)
Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit)
Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.04 (32/64 bit)
SuSE Linux Enterprise Desktop 10, 11 (32/64 bit)
Debian 4.0, 5.0 (32/64 bit)
CPU
Pentium IV 2.4GHz (Intel Core™2)
RAM
512 MB (1 GB)
Free HDD space
1 GB (2 GB)
5. Appendix
62
Specifications
4
Network environment (B1160w only)
You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the
machine.
Items
Network interface
Specifications
• 802.11b/g/n Wireless LAN
• Windows 2000/Server 2003 /Server 2008/XP/Vista/7/Server 2008 R2
Network operating system
• Various Linux OS
• Mac OS X 10.4 ~ 10.7
• TCP/IPv4
• DHCP, BOOTP
Network protocols
• DNS, WINS, Bonjour, SLP, UPnP
• Standard TCP/IP Printing (RAW), LPR, IPP, WSD
• SNMPv 1/2/3, HTTP
• TCP/IPv6 (DHCP, DNS, RAW, LPR, SNMPv 1/2/3, HTTP)
Wireless security
• Authentication: Open System, Shared Key, WPA Personal, WPA2 Personal (PSK)
• Encryption: WEP64, WEP128, TKIP, AES
5. Appendix
63
Dell technical support policy
Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the
Operating System, application software, and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate
functionality of the printer and all Dell-installed hardware. In addition to this technician assisted technical support, online technical support is available at Dell
Support. Additional technical support options may be available for purchase.
Dell provides limited technical support for the printer and any Dell-installed software and peripherals. Support for third-party software and peripherals is provided
by the original manufacturer, including those purchased and/or installed through Software & Peripherals (DellWare), ReadyWare, and Custom Factory Integration
(CFI/DellPlus).
5. Appendix
64
Contacting Dell
You can access Dell Support at support.dell.com. Select your region on the
WELCOME TO DELL SUPPORT page, and fill in the requested details to access
help tools and information.
You can contact Dell electronically using the following addresses:
•
•
•
support.euro.dell.com (Europe only)
Electronic Quote Service
-
apmarketing@dell.com (Asian/Pacific countries only)
-
sales_canada@dell.com (Canada only)
World Wide Web
-
www.dell.com/
-
www.dell.com/ap/ (Asian/Pacific countries only)
-
www.dell.com/jp/ (Japan only)
-
www.euro.dell.com (Europe only)
-
www.dell.com/la/ (Latin American and Caribbean countries)
-
www.dell.ca (Canada only)
Anonymous file transfer protocol (FTP)
-
ftp.dell.com
Log in as user: anonymous, and use your email address as your
password.
•
Electronic Support Service
-
mobile_support@us.dell.com
-
support@us.dell.com
-
la-techsupport@dell.com (Latin America and Caribbean countries
only)
-
apsupport@dell.com (Asian/Pacific countries only)
-
support.jp.dell.com (Japan only)
5. Appendix
65
Warranty and return policy
Dell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices.
For information about the Dell warranty for your printer, refer to the Product Information Guide.
5. Appendix
66
Copyright
Information in this document is subject to change without notice.
©2012 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the Dell logo, and Dell Supplies Ordering Utility are trademarks of Dell Inc.; Microsoft, Windows, Windows Vista, and Windows Server
are registered trademarks of Microsoft Corporation in the United States and/or other countries; Adobe and Acrobat Reader are either registered trademarks or
trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to the entities claiming the marks and names of their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Refer to the 'LICENSE.txt' file in the provided CD-ROM for the open source license information.
REV. 1.01
5. Appendix
67
User’s Guide
Dell B1160
Dell B1160w
ADVANCED
ADVANCED
This guide provides information about installation, advanced configuration,
operation and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
BASIC
This guide provides information concerning installation, basic operation and troubleshooting
on windows.
ADVANCED
1. Software Installation
Installation for Macintosh
71
Reinstallation for Macintosh
72
Installation for Linux
73
Reinstallation for Linux
74
Macintosh printing
116
Linux printing
118
4. Useful Management Tools
Using Firmware Update Utility
121
Using Dell Supplies Ordering Utility
122
Using Embedded Web Service (B1160w only) 123
2. Using a Network-Connected
Machine (B1160w only)
Using Dell Printer Manager
125
Using Dell Printer Status
127
Using the Linux Unified Driver Configurator 129
Useful network program
76
Printing a network configuration report
77
Installing driver over the network
78
IPv6 configuration
82
Paper feeding problems
134
Wireless network setup
83
Power and cable connecting problems
135
Printing problems
136
Printing quality problems
140
Operating system problems
148
3. Special Features
Altitude adjustment
107
Changing the default print settings
108
Setting your machine as a default machine
109
Using advanced print features
110
5. Troubleshooting
69
1. Software Installation
This chapter provides instructions for installing essential and helpful software for use in an environment where the
machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using
the cable.
• Installation for Macintosh
71
• Reinstallation for Macintosh
72
• Installation for Linux
73
• Reinstallation for Linux
74
• If you are a Windows OS user, refer to the "Installing the driver locally" on page 18 for
installing the machine’s driver.
• Only use a USB cable no longer then 3 meter (118 inches).
Installation for Macintosh
1
2
3
4
5
6
7
8
9
10
Make sure that the machine is connected to your computer and
powered on.
14
Open the Applications folder > Utilities > Print Setup Utility.
•
Insert the supplied software CD into your CD-ROM drive.
Double-click the CD-ROM icon that appears on your Macintosh desktop.
15
Click Add on the Printer List.
•
Double-click the MAC_Installer folder > Installer OS X icon.
Click Continue.
16
Click Agree to agree to the license agreement.
17
For Mac OS X 10.5 -10.7, click the “+” folder icon; a display window
will pop up.
Click Default Browser and find the USB connection.
•
Read the license agreement and click Continue.
For Mac OS X 10.5 -10.7, open the Applications folder > System
Preferences and click Print & Fax.
For Mac OS X 10.5-10.7, click Default and find the USB connection.
For Mac OS X 10.4, if Auto Select does not work properly, select Dell in
Print Using and your machine name in Model.
When the message that warns that all applications will close on your
computer appears, click Continue.
•
Click Continue on the User Options Pane.
Your machine appears on the Printer List, and is set as the default
machine.
Click Install. All components necessary for machine operations will be
installed.
18
For Mac OS X 10.5-10.7, if Auto Select does not work properly, select
Select a driver to use... and your machine name in Print Using.
Click Add.
If you click Customize, you can choose individual components to install.
11
12
Enter the password and click OK.
13
After the installation is finished, click Close.
Installing software requires you to restart your computer. Click Continue
Installation.
1. Software Installation
71
Reinstallation for Macintosh
If the printer driver does not work properly, uninstall the driver and reinstall it.
1
Make sure that the machine is connected to your computer and
powered on.
2
3
4
5
6
Insert the supplied software CD into your CD-ROM drive.
Double-click the CD-ROM icon that appears on your Macintosh desktop.
Double-click the MAC_Installer folder > Uninstaller OS X icon.
Enter the password and click OK.
When the uninstall is done, click OK.
If a machine has already been added, delete it from the Print Setup Utility
or Print & Fax.
1. Software Installation
72
Installation for Linux
You need to download Linux software packages from the Dell website to install
the printer software (www.dell.com or support.dell.com > find your product >
Support or Downloads).
1
The installation program added the Unified Driver Configurator desktop icon
and the Unified Driver group to the system menu for your convenience. If you
have any difficulties, consult the on-screen help that is available through your
system menu or from the driver package Windows applications, such as Unified
Driver Configurator or Image Manager.
Installing the Unified Linux Driver
1
Make sure that the machine is connected to your computer and
powered on.
2
When the Administrator Login window appears, type “root” in the
Login field and enter the system password.
You must log in as a super user (root) to install the machine software. If you
are not a super user, ask your system administrator.
3
From the Dell website, download the Unified Linux Driver package to
your computer.
4
5
6
7
Right-click the Unified Linux Driver package and extract the package.
Double click cdroot > autorun.
When the welcome screen appears, click Next.
When the installation is complete, click Finish.
1. Software Installation
73
Reinstallation for Linux
If the printer driver does not work properly, uninstall the driver and reinstall it.
1
Make sure that the machine is connected to your computer and
powered on.
2
When the Administrator Login window appears, type “root” in the
Login field and enter the system password.
You must log in as a super user (root) to uninstall the printer driver. If you
are not a super user, ask your system administrator.
3
Click the icon at the bottom of the desktop. When the Terminal screen
appears, type in the following.
[root@localhost root]#cd /opt/Dell/mfp/uninstall/
[root@localhost uninstall]#./uninstall.sh
4
5
6
Click Uninstall.
Click Next.
Click Finish.
1. Software Installation
74
2. Using a NetworkConnected Machine
(B1160w only)
This chapter gives you step-by-step instructions for setting up a network connected machine and software.
• Useful network program
76
• Printing a network configuration report
77
• Installing driver over the network
78
• IPv6 configuration
82
• Wireless network setup
83
Supported optional devices and features may differ according to your model (see "Features by
models" on page 6).
Useful network program
There are several programs available to setup the network settings easily in a network environment. For the network administrator especially, managing several
machines on the network is possible.
Before using the programs below, set the IP address first.
1
Embedded Web Service
The web server embedded on your network machine allows you to do the following tasks (see "Using Embedded Web Service" on page 82):
•
Check the supplies information and status.
•
Customize machine settings.
•
Set the email notification option. When you set this option, the machine status (toner cartridge shortage or machine error) will be sent to a certain person's email
automatically.
•
Configure the network parameters necessary for the machine to connect to various network environments.
2. Using a Network-Connected Machine (B1160w only)
76
Printing a network configuration report
You can print Network Configuration Report from the machine’s control panel that will show the current machine’s network settings. This will help you to set up
a network.
Press the
(WPS) button formore than 10 seconds on the control panel.
Using this Network Configuration Report, you can find your machine’s MAC address and IP address.
For example:
•
MAC Address: 00:15:99:41:A2:78
•
IP Address: 169.254.192.192
2. Using a Network-Connected Machine (B1160w only)
77
Installing driver over the network
2
Windows
1
3
Select Next.
4
Select Connect a network printer to the computer. Click Next.
Make sure that the machine is connected to the network and powered
on. Also, your machine’s IP address should have been set.
If the “Found New Hardware Wizard” appears during the installation
procedure, click Cancel to close the window.
2
Insert the supplied software CD into your CD-ROM drive.
The software CD should automatically run and an installation window
will appear.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.
2. Using a Network-Connected Machine (B1160w only)
78
Installing driver over the network
The Custom installation allows you to select the machine’s connection and
choose individual components to install. Follow the instructions on the
window.
5
The searched machines will be shown on the screen. Select the one you
wish to use and click Next.
If you cannot find your machine in network, turn off the firewall and click
Update. For Windows operating system, Start > Control Panel and start
windows firewall, and set this option unactivated. For other operating
system, refer to its on-line guide.
6
Follow the instructions in the installation window to complete the
installation process.
5
6
7
8
9
Click Continue.
Read the license agreement and click Continue.
Click Agree to agree to the license agreement.
When the message which warns that all applications will close on your
computer appears, click Continue.
Click Continue on the User Options Pane.
If you want to set the wireless setting, refer to "Setup using Macintosh" on
page 94.
10
Click Install. All components necessary for machine operations will be
installed.
If you click Customize, you can choose individual components to install.
3
Macintosh
1
Make sure that the machine is connected to your network and powered
on.
2
3
4
Insert the supplied software CD into your CD-ROM drive.
11
12
Enter the password and click OK.
13
After the installation is finished, click Quit or Restart.
Installing software requires you to restart your computer. Click Continue
Installation.
Double-click the CD-ROM icon that appears on your Macintosh desktop.
Double-click the MAC_Installer folder > Installer OS X icon.
2. Using a Network-Connected Machine (B1160w only)
79
Installing driver over the network
14
Open the Applications folder > Utilities > Print Setup Utility.
•
15
21
For Mac OS X 10.5-10.7, click the “+” icon. A display window will pop
up.
For Mac OS X 10.5-10.7, click IP.
Select HP Jetdirect - Socket in Protocol.
When printing a document containing many pages, printing performance
may be enhanced by choosing Socket for Printer Type option.
18
19
•
For Mac OS X 10.5-10.7, if Auto Select does not work properly, choose
Select Printer Software and your machine name in Print Using.
Click Add.
Your machine appears in the Printer List, and is set as the default
machine.
For Mac OS X 10.4, click IP Printer.
•
17
For Mac OS X 10.5-10.7, open the Applications folder > System
Preferences and click Print & Fax.
For Mac OS X 10.4, if Auto Select does not work properly, select Dell in
Print Using and your machine name in Model.
Click Add on the Printer List.
•
16
20
4
Linux
You need to download Linux software packages from the Dell website to install
the printer software (www.dell.com or support.dell.com > find your product >
Support or Downloads).
To install other software:
Enter the machine’s IP address in the Address input field.
• See "Installing the Unified Linux Driver" on page 73.
Enter the queue name in the Queue input field. If you cannot determine
the queue name for your machine server, try using the default queue
first.
Install the Linux driver and add network printer
1
Make sure that the machine is connected to your network and powered
on. Also, your machine’s IP address should have been set.
2
Download the Unified Linux Driver package from the Dell website.
2. Using a Network-Connected Machine (B1160w only)
80
Installing driver over the network
3
4
5
6
7
8
9
10
11
12
Extract the UnifiedLinuxDriver.tar.gz file and open the new directory.
Double-click the Linux folder > install.sh icon.
The Dell installer window opens. Click Continue.
The add printer wizard window opens. Click Next.
5
6
7
8
The printer’s IP address and model name appears on list field.
Select your machine and click Next.
Enter the printer description and click Next.
After the machine is added, click Finish.
Select network printer and click Search button.
The machine’s IP address and model name appears on list field.
Select your machine and click Next.
Input the printer description and Next.
After the machine is added, click Finish.
When installation is done, click Finish.
Add a network printer
1
2
3
4
Double-click the Unified Driver Configurator.
Click Add Printer.
The Add printer wizard window opens. Click Next.
Select Network printer and click the Search button.
2. Using a Network-Connected Machine (B1160w only)
81
IPv6 configuration
IPv6 is supported properly only in Windows Vista or higher.
If the IPv6 network seems to not be working, set all the network setting to
the factory defaults and try again.
In the IPv6 network environment, follow the next procedure to use the IPv6
address.
5
From the Embedded Web Service
3
When the Embedded Web Service window opens, move the mouse
cursor over the Settings of the top menu bar and then click Network
Settings.
4
5
6
Click TCP/IPv6 on the left pane of the website.
7
Enter the rest of the address (e.g.,:3FFE:10:88:194::AAAA. “A” is the
hexadecimal 0 through 9, A through F).
8
9
Choose the DHCPv6 configuration.
Check the IPv6 Protocol check box to activate IPv6.
Check the Manual Address check box. Then, the Address/Prefix text
box is activated.
Click the Apply button.
Using Embedded Web Service
You need to access Embedded Web Service first using the IPv4 address
and follow the below procedure to use IPv6.
1
Access a web browser, such as Internet Explorer, from Windows. Enter
the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and
press the Enter key or click Go.
2
If it’s your first time logging into Embedded Web Service you need to
log-in as an administrator. Type in the below default ID and password.
•
ID: admin
•
Password: dell00000
1
Start a web browser, such as Internet Explorer, that supports IPv6
addressing as a URL.
2
Select one of the IPv6 addresses (Link-local Address, Stateless
Address, Stateful Address, Manual Address) from Network
Configuration Report (see "Printing a network configuration report" on
page 77).
3
Enter the IPv6 addresses (e.g.,: http://[FE80::215:99FF:FE66:7701]).
Address must be enclosed in '[ ]' brackets.
2. Using a Network-Connected Machine (B1160w only)
82
Wireless network setup
• Make sure your machine supports wireless networking. Wireless
networking may not be available depending on the model (see "Features
by models" on page 6).
• If the IPv6 network seems to not be working, set all the network settings
to the factory defaults and try again.
Wireless network name and network key
Wireless networks require higher security, so when an access point is first set up,
a network name (SSID), the type of security used, and a Network Key are created
for the network. Ask your network administrator about this information before
proceeding with the machine installation.
6
Getting started
Understanding your network type
Typically, you can only have one connection between your computer and the
machine at a time.
Infrastructure mode
This is an environment generally used for homes and SOHOs
(Small Office/ Home Office). This mode uses an access point to
communicate with the wireless machine.
Ad hoc mode
This mode does not use an access point. The wireless
computer and wireless machine communicate directly.
2. Using a Network-Connected Machine (B1160w only)
83
Wireless network setup
7
Introducing wireless set up methods
You can set wireless settings either from the machine or the computer. Choose the setting method from the below table.
Some wireless network installation types may not be available depending on the model or country.
Set up method
From the machine’s control panel
Connecting method
Using the WPS (recommended)
(
From the computer
)
Ad hoc via USB cable
(
• See "Using the WPS button" on page 85.
)
Access point via USB cable (recommended)
(
Description & Reference
)
• Windows user, see "Access point via USB cable in Windows" on page 87.
• Macintosh user, see "Access point via USB cable in Macintosh" on page 95.
• Windows user, see "Ad hoc via USB cable in Windows" on page 91.
• Macintosh user, see "Ad hoc via USB cable in Macintosh" on page 97.
If problems occur during wireless set up or driver installation, refer to the troubleshooting chapter (see "Troubleshooting for wireless network" on page 102).
2. Using a Network-Connected Machine (B1160w only)
84
Wireless network setup
Choosing your type
8
Using the WPS button
There are two methods available to connect your machine to a wireless network
If your machine and an access point (or wireless router) support Wi-Fi Protected
Setup™ (WPS), you can easily configure the wireless network settings by
pressing the
(WPS) button on the control panel without a computer.
• If you want to use the wireless network using the infrastructure mode,
make sure that the network cable is disconnected from the machine.
Using the WPS (PBC) button or entering the PIN from the computer to
connect to the access point (or wireless router) varies depending on the
access point (or wireless router) you are using. Refer to the user's guide
of the access point (or wireless router) you are using.
• When using the WPS button to set the wireless network, security settings
may change. To prevent this, lock the WPS option for the current wireless
security settings. The option name may differ depending on the access
point (or wireless router) you are using.
using the
(WPS) button on the control panel.
The Push Button Configuration (PBC) method allows you to connect your
machine to a wireless network by pressing both the
(WPS) button on the
control panel of your machine and the WPS (PBC) button on a Wi-Fi Protected
Setup™ WPS-enabled access point (or wireless router) respectively.
The Personal Identification Number (PIN) method helps you connect your
machine to a wireless network by entering the supplied PIN information on a WiFi Protected Setup™ WPS-enabled access point (or wireless router).
Factory default in your machine is PBC mode, which is recommended for a
typical wireless network environment.
Items to prepare
•
Check if the access point (or wireless router) supports Wi-Fi Protected
Setup™ (WPS).
•
Check if your machine supports Wi-Fi Protected Setup™ (WPS).
•
Networked computer (PIN mode only)
2. Using a Network-Connected Machine (B1160w only)
85
Wireless network setup
Connecting in PBC mode
1
2
3
You need to enter the eight-digit PIN within two minutes on the
computer that is connected to the access point (or wireless router).
Press and hold the
(WPS) button on the control panel for about 2 - 4
seconds until the status LED blinks quickly.
The LED blinks slowly for up to two minutes until you enter the eightdigit PIN.
The machine starts connecting to the wireless network. The LED blinks
slowly for up to two minutes until you press the PBC button on the
access point (or wireless router).
The WPS LED blinks in the order below:
Press the WPS (PBC) button on the access point (or wireless router).
a The light blinks fast on the WPS LED. The machine is connecting to
the access point (or wireless router).
b When the machine is successfully connected to the wireless
network, the WPS LED light stays on.
a The light blinks fast on the WPS LED. The machine is connecting to
the access point (or wireless router).
b When the machine is successfully connected to the wireless
network, the WPS LED light stays on.
Connecting in PIN mode
1
The network configuration report, including PIN, must be printed (see
"Printing a network configuration report" on page 77).
In ready mode, press the
the control panel.
(WPS) button for more than ten seconds on
Re-connecting to a network
When the wireless function is off, the machine automatically tries to re-connect
to the access point (or wireless router) with the previously used wireless
connection settings and address.
In the following cases, the machine automatically re-connects to the
wireless network:
• The machine is turned off and on again.
• The access point (or wireless router) is turned off and on again.
You can find your machine’s PIN.
2
Press and hold the
(WPS) button on the control panel for more than
4 seconds until the status LED stays on.
The machine starts connecting to the access point (or wireless router).
2. Using a Network-Connected Machine (B1160w only)
86
Wireless network setup
Canceling the connection process
9
Setup using Windows
To cancel the wireless network connection when the machine is connecting to
the wireless network, press and release the
(power/cancel) button on the
control panel. You need to wait 2 minutes to re-connect to the wireless
network.
Disconnecting from a network
To disconnect the wireless network connection, press the
the control panel for more than two seconds.
•
•
(WPS) button on
When the Wi-Fi network is in idle mode: The machine is immediately
disconnected from the wireless network and the WPS LED turns off.
When the Wi-Fi network is being used: While the machine waits until the
current job is finished, the light blinks fast on the WPS LED. Then, the
wireless network connection is automatically disconnected and the WPS
LED turns off.
Access point via USB cable in Windows
•
Items to prepare
-
Access point
-
Network-connected computer
-
Software CD that was provided with your machine
-
The machine installed with a wireless network interface
-
USB cable
1
2
Check whether the USB cable is connected to the machine.
Turn on your computer, access point, and machine.
If the “Found New Hardware Wizard” appears during the installation
procedure, click Cancel to close the window.
2. Using a Network-Connected Machine (B1160w only)
87
Wireless network setup
3
Insert the supplied software CD into your CD-ROM drive.
5
Select Connect to the computer wirelessly. Click Next.
The software CD should automatically run and an installation window
will appear.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.
4
Select Next.
Connect to a network printer to the computer: If you have already set up
the wireless network, select this to install the machine’s driver to use the
wireless network machine. If you have not set up the wireless network,
select the Connect to the computer wirelessly to set up the wireless
network before you select this.
6
The software searches the wireless network.
If the search has failed, you may check if the USB cable is properly connected
between the computer and machine, and follow the instructions on the
window.
2. Using a Network-Connected Machine (B1160w only)
88
Wireless network setup
7
After searching, the window shows the wireless network devices. Select
the name (SSID) of the access point you are using and click Next.
If you cannot find the network name you want to choose, or if you want to
set the wireless configuration manually, click Advanced Setting.
• Enter the wireless Network Name: Enter the SSID of access point you
want (SSID is case-sensitive).
• Operation Mode: Select Infrastructure.
• Authentication: Select an authentication type.
Open System: Authentication is not used, and encryption may or may
not be used, depending on the need for data security.
Shared Key: Authentication is used. A device that has a proper WEP key
can access the network.
WPA Personal or WPA2 Personal: Select this option to authenticate the
print server based on WPA Pre-Shared Key. This uses a shared secret key
(generally called Pre- Shared Key pass phrase) which is manually
configured on the access point and each of its clients.
The wireless network security window appears when the access point has
security settings.
The wireless network security window appears. The window may differ
according to its security mode: WEP, or WPA.
• WEP
Select Open System or Shared Key for the authentication and enter the
WEP security key. Click Next.
WEP (Wired Equivalent Privacy) is a security protocol preventing
unauthorized access to your wireless network. WEP encrypts the data
portion of each packet exchanged on a wireless network using a 64-bit
or 128-bit WEP encryption key.
• WPA
Enter the WPA shared key and click Next.
WPA authorizes and identifies users based on a secret key that changes
automatically at regular intervals. WPA also uses TKIP (Temporal Key
Integrity Protocol) and AES (Advanced Encryption Standard) for data
encryption.
• Encryption: Select the encryption (None, WEP64, WEP128, TKIP, AES,
TKIP AES).
• Network Key: Enter the encryption network key value.
• Confirm Network Key: Confirm the encryption network key value.
• WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
2. Using a Network-Connected Machine (B1160w only)
89
Wireless network setup
8
The window shows the wireless network settings and checks if the
settings are correct. Click Next.
•
10
Select Yes if you accept the current settings and continue the setup
procedure.
For the DHCP method
If the IP address assignment method is DHCP, check if DHCP is shown
in the window. If it shows Static, click Change TCP/IP to change the
assignment method to DHCP.
•
For the Static method
If the IP address assignment method is Static, check if Static is shown
in the window. If it shows DHCP, click Change TCP/IP to enter the IP
address and other network configuration values for the machine.
Before entering the IP address for the machine, you must know the
computer’s network configuration information. If the computer is
set to DHCP, you must contact the network administrator to get the
static IP address.
For example:
Select No if you want to return to the beginning screen.
Then, click Next.
11
12
13
Click Next when the Confirm Printer Connection window appears.
14
After the installation is finished, a window asking you to print a test page
appears. If you want to print a test page, click Print a test page.
If the computer’s network information is as shown below:
-
IP address: 169.254.133.42
-
Subnet Mask: 255.255.0.0
9
IP address: 169.254.133.43
-
Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.)
-
Gateway: 169.254.133.1
Select the components to be installed. Click Next.
After selecting the components, you can also change the machine name,
set the machine to be shared on the network, set the machine as the
default machine, and change the port name of each machine. Click Next.
Otherwise, just click Next and go to step 16.
15
If the test page prints out correctly, click Yes.
If not, click No to reprint it.
Then, the machine’s network information should be as follows:
-
The Wireless Network Setting Complete window appears.
16
Click Finish.
When the wireless network setting is completed, disconnect the USB
cable between the computer and machine. Click Next.
2. Using a Network-Connected Machine (B1160w only)
90
Wireless network setup
Ad hoc via USB cable in Windows
4
Select Next.
If you do not have an access point (AP), you may still connect the machine
wirelessly to your computer by setting up an ad-hoc wireless network by
following the simple steps below.
•
Items to prepare
-
Network-connected computer
-
Software CD that was provided with your machine
-
The machine installed with a wireless network interface
-
USB cable
1
2
3
Check whether the USB cable is connected to the machine.
Turn on your computer and the wireless network machine.
Insert the supplied software CD into your CD-ROM drive.
The software CD should automatically run and an installation window
will appear.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.
2. Using a Network-Connected Machine (B1160w only)
91
Wireless network setup
5
Select Connect to the computer wirelessly. Click Next.
7
After searching the wireless networks, a list of wireless networks your
machine has searched appears.
If you want to use the Dell default ad hoc setting, select the last wireless
network on the list, Network Name(SSID) is Dell_device and Signal is
Printer Self Network.
Then, click Next.
If you want to use other ad hoc settings, select another wireless network
from the list.
If you want to change ad hoc settings click the Advanced Setting button.
• Enter the wireless Network Name: Enter the SSID name you want (SSID
is case-sensitive).
• Operation Mode: Select ad hoc.
6
Connect to a network printer to the computer: If you have already set up
the wireless network, select this to install the machine’s driver to use the
wireless network machine. If you have not set up the wireless network,
select the Connect to the computer wirelessly to set up the wireless
network before you select this.
• Channel: Select the channel. (Auto Setting or 2412 MHz to 2467 MHz).
The software searches the wireless network.
• Encryption: Select the encryption (None, WEP64, WEP128).
• Authentication: Select an authentication type.
Open System: Authentication is not used, and encryption may or may
not be used, depending on the need for data security.
Shared Key: Authentication is used. A device that has a proper WEP key
can access the network.
• Network Key: Enter the encryption network key value.
If the software has failed to search the network, check if the USB cable is
connected properly between the computer and machine, and follow the
instruction in the window.
• Confirm Network Key: Confirm the encryption network key value.
• WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
2. Using a Network-Connected Machine (B1160w only)
92
Wireless network setup
The wireless network security window appears when the ad hoc network
has security setting.
The wireless network security window appears. Select Open System or
Shared Key for the authentication and click Next.
• WEP (Wired Equivalent Privacy) is a security protocol preventing
unauthorized access to your wireless network. WEP encrypts the data
portion of each packet exchanged on a wireless network using a 64-bit
or 128-bit WEP encryption key.
8
The window showing the wireless network setting appears. Check the
settings and click Next.
Before entering the IP address for the machine, you must know the
computer’s network configuration information. If the computer’s network
configuration is set to DHCP, the wireless network setting should also be
DHCP. Likewise, if the computer’s network configuration is set to Static, the
wireless network setting should also be Static.
If your computer is set to DHCP and you want to use the Static wireless
network setting, you must contact the network administrator to get the
static IP address.
• For the DHCP method
If the IP address assignment method is DHCP, check if DHCP is shown in
the Wireless Network Setting Confirm window. If it shows Static, click
Change TCP/IP to change the assignment method to Receive IP
address automatically (DHCP).
• For the Static method
If the IP address assignment method is Static, check if Static is shown in
the Wireless Network Setting Confirm window. If it shows DHCP, click
Change TCP/IP to enter the IP address and other network configuration
values for the machine.
For example:
If the computer’s network information is as shown follows:
- IP address: 169.254.133.42
- Subnet Mask: 255.255.0.0
Then, the machine’s network information should be as below:
- IP address: 169.254.133.43
- Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.)
- Gateway: 169.254.133.1
2. Using a Network-Connected Machine (B1160w only)
93
Wireless network setup
9
When the wireless network settings are completed, disconnect the USB
cable between the computer and machine. Click Next.
13
After selecting the components, you can also change the machine name,
set the machine to be shared on the network, set the machine as the
default machine, and change the port name of each machine. Click Next.
If the Change PC Network Setting window appears, follow the steps in the
window.
14
After the installation is finished, a window asking you to print a test page
appears. If you want to print a test page, click Print a test page.
Click Next if you are finished with the computer’s wireless network settings.
Otherwise, just click Next and go to step 16.
If you set the computer’s wireless network on DHCP, it will take several
minutes to receive the IP address.
15
If the test page prints out correctly, click Yes.
If not, click No to reprint it.
10
The Wireless Network Setting Complete window appears. To print
from a Wi-Fi Direct supported mobile device, set the Wi-Fi Direct Option
(see "Setting up Wi-Fi Direct" on page 100).
16
Click Finish.
10
Setup using Macintosh
Wi-Fi Direct Option:
• Wi-Fi Direct option appears on the screen only if your printer supports
this feature.
• Can start to build Wi-Fi Direct by using Dell Printer Manager (see "Setting
up Wi-Fi Direct" on page 100).
• Network Name(SSID): The default Network Name is the model name
and the maximum length is 22 characters (not including "Direct-xx-").
• Network Key is the numeric string, and the size is 8 ~ 64 characters.
11
12
•
Items to prepare
-
Access point
-
Network-connected computer
-
Software CD that was provided with your machine
-
The machine installed with a wireless network interface
-
USB cable
Click Next when the Confirm Printer Connection window appears.
Select the components to be installed. Click Next.
2. Using a Network-Connected Machine (B1160w only)
94
Wireless network setup
Access point via USB cable in Macintosh
1
2
3
4
5
6
7
8
9
10
11
12
After searching, the window shows the wireless network devices. Select
the name (SSID) of the access point you are using and click Next.
Check whether the USB cable is connected to the machine.
When you set the wireless configuration manually, click Advanced Setting.
Turn on your computer, access point, and machine.
Insert the supplied software CD into your CD-ROM drive.
• Enter the wireless Network Name: Enter the SSID of the access point
you want with (SSID is case-sensitive).
• Operation Mode: Select Infrastructure.
Double-click the CD-ROM icon that appears on your Macintosh desktop.
Double-click the MAC_Installer folder > Installer OS X icon.
Click Continue.
Read the license agreement and click Continue.
Click Agree to agree to the license agreement.
When the message that warns that all applications will close on your
computer appears, click Continue.
Click Wireless Network Setting button on the User Options Pane.
The software searches the wireless network.
• Authentication: Select an authentication type.
Open System: Authentication is not used, and encryption may or may
not be used, depending on the need for data security.
Shared Key: Authentication is used. A device that has a proper WEP key
can access the network.
WPA Personal or WPA2 Personal: Select this option to authenticate the
print server based on WPA Pre-Shared Key. This uses a shared secret key
(generally called Pre- Shared Key pass phrase) that is manually
configured on the access point and each of its clients.
• Encryption: Select the encryption. (None, WEP64, WEP128, TKIP, AES,
TKIP, AES)
• Network Key: Enter the encryption network key value.
• Confirm Network Key: Confirm the encryption network key value.
• WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
If the search has failed, you may check if the USB cable is connected
between the computer and machine properly, and follow the instructions in
the window.
2. Using a Network-Connected Machine (B1160w only)
95
Wireless network setup
The wireless network security window appears when the access point has
security setting.
13
The window shows the wireless network settings and check if settings
are right. Click Next.
The wireless network security window appears. The window may differ
according to its security mode: WEP or WPA.
•
• WEP
Select Open System or Shared Key for the authentication and enter the
WEP security key. Click Next.
WEP (Wired Equivalent Privacy) is a security protocol preventing
unauthorized access to your wireless network. WEP encrypts the data
portion of each packet exchanged on a wireless network using a 64-bit
or 128-bit WEP encryption key.
•
For the DHCP method
If the IP address assignment method is DHCP, check if DHCP is shown
in the window. If it shows Static, click Change TCP/IP to change the
assignment method to DHCP.
For the Static method
If the IP address assignment method is Static, check if Static is shown
in the window. If it shows DHCP, click Change TCP/IP to enter the IP
address and other network configuration values for the machine.
Before entering the IP address for the machine, you must know the
computer’s network configuration information. If the computer is
set to DHCP, you must contact the network administrator to get the
static IP address.
• WPA
Enter the WPA shared key and click Next.
WPA authorizes and identifies users based on a secret key that changes
automatically at regular intervals. WPA also uses TKIP (Temporal Key
Integrity Protocol) and AES (Advanced Encryption Standard) for data
encryption.
For example:
If the computer’s network information is as shown follows:
-
IP address: 169.254.133.42
-
Subnet Mask: 255.255.0.0
Then, the machine’s network information should be as follows:
14
-
IP address: 169.254.133.43
-
Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.)
-
Gateway: 169.254.133.1
The wireless network connects according to the network configuration.
2. Using a Network-Connected Machine (B1160w only)
96
Wireless network setup
15
Wireless network setting is completed. To print from a Wi-Fi Direct
supported mobile device, set the Wi-Fi Direct Option (see "Setting up WiFi Direct" on page 100).
Wi-Fi Direct Option:
• Wi-Fi Direct Option appears on the screen only if your printer supports
this feature.
• Can start to build Wi-Fi Direct by using Dell Printer Manager (see "Setting
up Wi-Fi Direct" on page 100).
• Network Name(SSID): The default Network Name is the model name
and the maximum length is 22 characters (not including "Direct-xx-").
• Network Key is the numeric string, and the size is 8 ~ 64 characters.
16
Follow the instructions on the screen to complete the installation. After
the installation is finished, click Quit or Restart.
Ad hoc via USB cable in Macintosh
If you do not have an access point (AP), you may still connect the machine
wirelessly to your computer by setting up an ad hoc wireless network by
following these simple directions.
•
-
1
2
3
4
5
6
7
8
9
10
11
Network-connected computer
-
Software CD that provided with your machine
-
The machine installed with a wireless network interface
Check whether the USB cable is connected to the machine.
Turn on your computer and machine.
Insert the supplied software CD into your CD-ROM drive.
Double-click the CD-ROM icon that appears on your Macintosh desktop.
Double-click the MAC_Installer folder.
Double-click the Installer OS X icon.
Enter the password and click OK.
Click Continue.
Read the license agreement and click Continue.
Click Agree to agree to the license agreement.
Select Easy Install and click Install. Easy Install is recommended for
most users. All components necessary for machine operations will be
installed.
If you select Custom Install, you can choose individual operations will
be installed.
Items to prepare
-
USB cable
12
Click Wireless Setting and Installation.
2. Using a Network-Connected Machine (B1160w only)
97
Wireless network setup
13
The software searches the wireless network devices.
• Network Key: Enter the encryption network key value.
• Confirm Network Key: Confirm the encryption network key value.
• WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
If the search has failed, check if the USB cable is connected between the
computer and machine properly, and follow the instructions in the window.
14
After searching the wireless networks, a list of wireless networks your
machine has searched appears.
The wireless network security window appears when the ad hoc network
has security setting.
If you want to use the Dell default ad hoc setting, select the last wireless
network on the list, which Network Name(SSID) is Dell_device and
Signal is Printer Self Network.
The wireless network security window appears. Select Open System or
Shared Key for the authentication and click Next.
• WEP (Wired Equivalent Privacy) is a security protocol preventing
unauthorized access to your wireless network. WEP encrypts the data
portion of each packet exchanged on a wireless network using a 64-bit
or 128-bit WEP encryption key.
Then, click Next.
If you want to use other ad hoc settings, select another wireless network
from the list.
If you want to change ad hoc settings click the Advanced Setting button.
15
The window showing the wireless network settings appears. Check the
settings and click Next.
• Enter the wireless Network Name: Enter the SSID name you want (SSID
is case-sensitive).
• Operation Mode: Select ad hoc.
• Channel: Select the channel (Auto Setting or 2412 MHz to 2467 MHz).
• Authentication: Select an authentication type.
Open System: Authentication is not used, and encryption may or may
not be used, depending on the need for data security.
Shared Key: Authentication is used. A device that has a proper WEP key
can access the network.
• Encryption: Select the encryption (None, WEP64, WEP128).
2. Using a Network-Connected Machine (B1160w only)
98
Wireless network setup
Before entering the IP address for the machine, you must know the
computer’s network configuration information. If the computer’s network
configuration is set to DHCP, the wireless network setting should also be
DHCP. Likewise, if the computer’s network configuration is set to Static, the
wireless network setting should also be Static.
If your computer is set to DHCP and you want to use Static wireless network
setting, you must contact the network administrator to get the static IP
address.
• For the DHCP method
If the IP address assignment method is DHCP, check if DHCP is shown in
the Wireless Network Setting Confirm window. If it shows Static, click
Change TCP/IP to change the assignment method to Receive IP
address automatically (DHCP).
• For the Static method
If the IP address assignment method is Static, check if Static is shown in
the Wireless Network Setting Confirm window. If it shows DHCP, click
Change TCP/IP to enter the IP address and other network configuration
values for the machine.
For example:
If the computer’s network information is as shown follows:
- IP address: 169.254.133.42
- Subnet Mask: 255.255.0.0
Then, the machine’s network information should be as below:
16
17
The wireless network connects according to the network configuration.
18
Follow the instructions on the screen to complete the installation. After
the installation is finished, click Quit or Restart.
When the wireless network setting is completed, disconnect the USB
cable between the computer and machine.
11
Turning the Wi-Fi network on/off
1
2
Check whether the machine is connected to the network.
Start a web browser such as Internet Explorer, Safari, or Firefox and enter
your machine’s new IP address in the browser window.
For example,
3
4
- IP address: 169.254.133.43
Click Login on the upper right of the Embedded Web Service website.
Type in the ID and Password, then click Login.
•
ID: admin
•
Password: dell00000
- Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.)
- Gateway: 169.254.133.1
5
When the Embedded Web Service window opens, click Settings >
Network Settings.
2. Using a Network-Connected Machine (B1160w only)
99
Wireless network setup
6
Click Wireless > Custom.
From the USB cable-connected computer(recommended)
You can also turn the Wi-Fi network on/off.
•
12
When setting from the supplied software CD, see the access point via USB
cable.
-
Setting the Wi-Fi Direct for mobile printing
Windows user
See "Access point via USB cable in Windows" on page 87.
See "Ad hoc via USB cable in Windows" on page 91.
Wi-Fi Direct is an easy-to-setup peer-to-peer connecting between method for
your printer and a mobile device that provides a secure connection and better
throughput than ad hoc mode.
With Wi-Fi Direct, you can connect your printer to a Wi-Fi Direct network while
concurrently connecting to an access point, You can also use a wired network
and a Wi-Fi Direct network simultaneously so multiple users can access and print
documents both from Wi-Fi Direct and from a wired network.
• You cannot connect to the internet through the printer’s Wi-Fi Direct.
-
Macintosh user
See "Access point via USB cable in Macintosh" on page 95.
See "Ad hoc via USB cable in Macintosh" on page 97.
•
After the driver installation is complete, Dell Printer Manager can be set and
changes in the Wi-Fi Direct can be made.
•
Wifi direct setup can also be done from Ad hoc mode as well, when no
network is available. Users will have to enable it through Dell Printer
Manager as indicated below.
• The supported protocol list may differ from your model, Wi-Fi Direct
networks do NOT support IPv6, network filtering, IPSec, WINS, and SLP
services.
Dell Printer Manager is Available for Windows and Macintosh OS users only.
-
From the Start menu, select Programs or All Programs > Dell Printers
Setting up Wi-Fi Direct
> Dell Printer Manager >
Settings > Network.
(Switch to advanced mode) > Device
You can enable Wi-Fi Direct feature by one of the following methods.
▪
Wi-Fi Direct On/Off: Select On to enable.
▪
Device Name: Enter the printer’s name for searching for your
printer on a wireless network. By default, the device name is the
model name.
2. Using a Network-Connected Machine (B1160w only)
100
Wireless network setup
▪
IP Address: Enter the IP address of the printer. This IP address is
used only for the local network and not for the infrastructure wired
or wireless network. We recommend using the default local IP
address (the default local IP address of the printer for Wi-Fi Direct is
192.168.3.1 )
▪
Group Owner: Activate this option to assign the printer the Wi-Fi
Direct group’s owner. The Group Owner acts similar to a wireless
access point. We recommend activating this option.
▪
Network Key: If your printer is a Group Owner, a Network Key is
required for other mobile devices to connect to your printer. You
can configure a network key yourself, or can remember the given
Network Key that is randomly generated by default.
From the network-connected computer
If your printer is using a network cable or a wireless access point, you can enable
and configure Wi-Fi Direct from SyncThru™ Web Service.
•
Access SyncThru™ Web Service, select Settings > Network Settings >
Wireless > Wi-Fi Direct.
•
Enable or disable Wi-Fi Direct and set other options.
- Access SyncThru Web Service, select Settings > Network Settings
> Wireless > Wi-Fi Direct.
- Enable or disable Wi-Fi Direct.
Setting up the mobile device
•
After setting up Wi-Fi Direct from the printer, refer to the user manual of the
mobile device you are using to set its Wi-Fi Direct.
•
After setting up Wi-Fi Direct, you need to download the mobile printing
application to print from your smartphone.
• When you have found the printer you want to connect to from your
mobile device, select the printer and the printer's LED will blink. Press the
WPS button on the printer and it will be connected to your mobile
device.
•
If your mobile device does not support WPS, you need to enter the
"Network Key" of a printer instead of pushing the WPS button.
• For Linux OS users,
- Print an IP network configuration report to check the output (see
"Printing a network configuration report" on page 77).
2. Using a Network-Connected Machine (B1160w only)
101
Wireless network setup
Connecting Failure - Invalid Security
13
Troubleshooting for wireless network
•
Security is not configured correctly. Check the configured security on your
access point and machine.
Problems during setup or driver installation
Connecting Failure - General Connection Error
Printers Not Found
•
Your machine may not be turned on. Turn on your computer and the
machine.
•
USB cable is not connected between your computer and machine. Connect
the machine to your computer using the USB cable.
•
The machine does not support wireless networking. Check the machine's
user's guide included on the software CD supplied with your machine and
prepare a wireless network machine.
•
Your computer is not receiving a signal from your machine. Check the USB
cable and your machine’s power.
Connecting Failure - Connected Wired Network
•
Your machine is connected with a wired network cable. Remove the wired
network cable from your machine.
Connecting Failure - SSID Not Found
•
The machine is unable to find the network name (SSID) you have selected or
entered. Check the network name (SSID) on your access point and try
connecting again.
•
Your access point is not turned on. Turn on your access point.
2. Using a Network-Connected Machine (B1160w only)
102
Wireless network setup
PC Connection Error
•
d For Windows XP/2003/2008/Vista, press Properties.
For Windows 7 and Windows Server 2008 R2, from context menus,
select the Printer properties.
If Printer properties item has ► mark, you can select other printer
drivers connected with selected printer.
e Click Port tab.
f Click Configure Port.. button.
g Check if Printer Name or IP Address: is the IP address on the network
configuration Sheet.
3 Change the printer port's IP address if it is different from the network
information report's.
If you want to use the software installation CD to change the port IP, click
Connect to a network printer to the computer from the Select
Installation Method. Then reconnect the IP address.
The configured network address is unable to connect between your
computer and machine.
-
For a DHCP network environment
The machine receives the IP address automatically (DHCP) when
computer is configured to DHCP.
If the printing job is not working in DHCP mode, the problem may be caused
by the automatically changed IP address. Compare the IP address between
the product's IP address and the printer port's IP address.
How to compare:
1 Print the network information report of your printer, and then check the
IP address (see "Printing a network configuration report" on page 77).
2 Check the printer port's IP address from your computer.
a Click the Windows Start menu.
b For Windows Server 2000, select Settings > Printers.
-
For a Static network environment
The machine uses the static address when the computer is configured
to static address.
• For Windows XP/Server 2003, select Printer and Faxes.
For example,
• For Windows Server 2008/Vista, select Control Panel > Hardware
and Sound > Printers.
If the computer’s network information is as shown below:
• For Windows 7, select Control Panel > Devices and Printers.
• For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
c Right-click your machine.
▪
IP address: 169.254.133.42
▪
Subnet Mask: 255.255.0.0
Then the machine’s network information should be as below:
▪
IP address: 169.254.133.43
▪
Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.)
▪
Gateway: 169.254.133.1
2. Using a Network-Connected Machine (B1160w only)
103
Wireless network setup
Other problems
•
If problems occur while using the machine on a network, check the following:
Register the product's MAC address when you confogure the DHCP server
on the access point (or wireless router). Then you can always use the IP
address that is set with the MAC address. You can identify the Mac address
of your machine by printing a network configuration report (see "Printing a
network configuration report" on page 77).
For information on the access point (or wireless router), refer to its own
user's guide.
•
•
•
•
Your computer, access point (or wireless router), or machine may not be
turned on.
•
Check the wireless reception around the machine. If the router is far from
the machine or there is an obstacle, you might have difficulty receiving the
signal.
Check the wireless environment. You might not be able to connect to the
network in the infrastructure environment where you need to type in a
user's information before connecting to the access point (or wireless router).
•
This machine only supports IEEE 802.11 b/g/n and Wi-Fi. Other wireless
communication types (e.g., Bluetooth) are not supported.
•
When using the ad hoc mode, in operating systems such as Windows Vista,
you might need to set the wireless connection setting every time you use
the wireless machine.
•
You cannot use infrastructure mode and ad hoc mode at the same time for
Dell wireless network machines.
•
The machine is within the range of the wireless network.
•
The machine is located away from obstacles that could block the wireless
signal.
Cycle the power for the access point (or wireless router), machine, and
computer. Sometimes cycling the power can recover network
communication.
Check whether firewall software (V3 or Norton) is blocking the
communication.
If the computer and the machine are connected on the same network and it
cannot be found when searching, firewall software might be blocking the
communication. Refer to the user's guide for the software to turn it off and
try searching for the machine again.
•
•
Check the machine's IP address. Reinstall the machine driver and change the
settings to connect to the machine on the network. Due to the
characteristics of DHCP, the allocated IP address could change if the
machine is not used for a long time or if the access point has been reset.
Check whether the machine's IP address is allocated correctly. You can
check the IP address by printing the network configuration report.
Check whether the access point (or wireless router) has a configured
security (password). If it has a password, refer to the access point (or wireless
router) administrator.
Remove any large metal objects between the access point (or wireless
router) and the machine.
Make sure the machine and wireless access point (or wireless router) are not
separated by poles, walls, or support columns containing metal or concrete.
2. Using a Network-Connected Machine (B1160w only)
104
Wireless network setup
•
The machine is located away from other electronic devices that may
interfere with the wireless signal.
Many devices can interfere with the wireless signal, including a microwave
oven and some Bluetooth devices.
•
Whenever the configuration of your access point (or wireless router)
changes, you must do the product's wireless network setup again.
2. Using a Network-Connected Machine (B1160w only)
105
3. Special Features
This chapter explains special printing features.
• Altitude adjustment
107
• Changing the default print settings
108
• Setting your machine as a default machine
109
• Using advanced print features
110
• Macintosh printing
116
• Linux printing
118
The procedures in this chapter are mainly based on Windows 7.
Altitude adjustment
Print quality is affected by atmospheric pressure, which is determined by the
height of the machine above sea level. The following information will guide you
on how to set your machine for the best print quality.
Before you set the altitude value, determine the altitude where you are.
4,000 m
(13,123 ft)
1
3,000 m
(9,842 ft)
2
2,000 m
(6,561 ft)
3
1,000 m
(3,280 ft)
4
0
1
2
3
4
•
High 3
High 2
High 1
Normal
For Windows and Macintosh users, you set from Dell Printer Manager >
(Switch to advanced mode) > Device Settings (see "Advanced
settings user interface overview" on page 126).
If your machine is connected to the network, you can set the altitude via
Embedded Web Service (see "Using Embedded Web Service (B1160w only)"
on page 123).
3. Special Features
107
Changing the default print settings
1
2
3
4
Click the Windows Start menu.
For Windows Server 2000, select Settings > Printers.
•
For Windows XP/Server 2003, select Printer and Faxes.
•
For Windows Server 2008/Vista, select Control Panel > Hardware
and Sound > Printers.
•
For Windows 7, select Control Panel > Devices and Printers.
•
For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
If you want to change the settings for each print job, change it in Printing
Preferences.
Right-click on your machine.
For Windows XP/Server 2003/Server 2008/Vista, select Printing
Preferences.
For Windows 7 or Windows Server 2008 R2, from context menus, select
Printing preferences.
If Printing preferences has a ▶, you can select other printer drivers
connected to the selected printer.
5
6
Change the settings on each tab.
Click OK.
3. Special Features
108
Setting your machine as a default machine
1
2
3
4
Click the Windows Start menu.
For Windows Server 2000, select Settings > Printers.
•
For Windows XP/Server 2003, select Printer and Faxes.
•
For Windows Server 2008/Vista, select Control Panel > Hardware
and Sound > Printers.
•
For Windows 7, select Control Panel > Devices and Printers.
•
For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
Select your machine.
Right-click your machine and select Set as Default Printer.
For Windows 7 or Windows Server 2008 R2, if Set as default printer has a
▶, you can select other printer drivers connected to the selected printer.
3. Special Features
109
Using advanced print features
2
3
XPS printer driver: used to print XPS file format.
• The XPS printer driver can be installed only on Windows Vista OS or
higher.
Click Print.
Type in the destination path and the file name, and then click OK.
For example, c:\Temp\file name.
• You can install the XPS printer driver when you insert the software CD
into your CD-ROM drive. When you install the Dell software, the XPS
printer driver is automatically installed.
If you type in only the file name, the file is automatically saved in My
Documents, Documents and Settings, or Users. The saved folder may
differ, depending on your operating system or the application you are
using.
1
Printing to a file (PRN)
2
You will sometimes need to save the print data as a file.
1
Check the Print to file box in the Print window.
Understanding special printer features
You can use advanced printing features when using your machine.
To take advantage of the printer features provided by your printer driver, click
Properties or Preferences in the application’s Print window to change the
print settings. The machine name, that appears in the printer properties window
may differ depending on the machine in use.
• Some menus may not appear on the display depending on options or
models. If so, it is not applicable to your machine.
• Select the Help or click the
button from the window or press F1 on
your keyboard and click on any option you want to know about (see
"Using help" on page 33).
3. Special Features
110
Using advanced print features
Item
Multiple Pages per
Side
Poster Printing
Item
Description
Selects the number of pages to print on a single sheet of
paper. To print more than one page per sheet, the pages
will be reduced in size and arranged in the order you
specify. You can print up to 16 pages on one sheet.
Prints a single-page document onto 4 (Poster 2x2), 9
(Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the
purpose of pasting the sheets together to form one
poster-size document.
Select the Poster Overlap value. Specify Poster Overlap
in millimeters or inches by selecting the radio button on
the upper right of Basic tab to make it easier to paste the
sheets together.
Booklet Printinga
8
9
Description
Prints your document on both sides of a sheet of paper
and arranges the pages so that the paper can be folded
in half after printing to produce a booklet.
If you want to make a booklet, you need to print on
Letter, Legal, A4, US Folio, or Oficio sized print media.
The Booklet Printing option is not available for
all paper sizes. Select the available paper Size
option under the Paper tab to see what paper
sizes are available.
If you select an unavailable paper size, this option
can be automatically canceled. Select only
available paper (paper without
or
mark).
3. Special Features
111
Using advanced print features
Item
Description
Double-sided Printing
Print on both sides of a sheet of paper (manual). Before
printing, decide how you want your document oriented.
(Manual)a
Item
Description
Paper Options
Changes the size of a document to appear larger or
smaller on the printed page by entering in a percentage
by which to enlarge or decrease the document.
Watermark
The watermark option allows you to print text over an
existing document. For example, you use it when you
want to have large gray letters reading “DRAFT” or
“CONFIDENTIAL” printed diagonally across the first
page or all pages of a document.
• You can use this feature with Letter, Legal, A4,
US Folio or Oficio sized paper
• If your machine does not have a duplex unit,
you should complete the printing job
manually. The machine prints every other
page of the document first. After that, a
message appears on your computer.
• We recommend not to print on both sides of
the special media, such as labels, envelopes,
or thick paper. It may cause a paper jam or
damage the machine.
• None: Disables this feature.
• Long Edge: This option is the conventional layout
used in bookbinding.
Watermark
a To change the print settings from your software
application, access Printing Preferences.
(Creating a watermark)
b Click the Advanced tab, select Edit from the
Watermark drop-down list. The Edit Watermarks
window appears.
c Enter a text message in the Watermark Message box.
You can enter up to 256 characters. The message
displays in the preview window.
• Short Edge: This option is the conventional layout
used in calendars.
3. Special Features
112
Using advanced print features
Item
Watermark
(Editing a watermark)
Description
a To change the print settings from your software
application, access Printing Preferences.
b Click the Advanced tab, select Edit from the
Watermark drop-down list. The Edit Watermarks
window appears.
c Select the watermark you want to edit from the
Current Watermarks list and change the watermark
message and options.
d Click Update to save the changes.
e Click OK or Print until you exit the Print window.
a To change the print settings from your software
application, access Printing Preferences.
(Deleting a watermark)
b Click the Advanced tab, select Edit from the
Watermark drop-down list. The Edit Watermarks
window appears.
c Select the watermark you want to delete from the
Current Watermarks list and click Delete.
d Click OK or Print until you exit the Print window.
Watermark
Item
Overlaya
Description
This option is available only when you use the SPL printer
driver (see "Software" on page 6).
An overlay is text and/or images stored in the computer
hard disk drive (HDD) as a special file format that can be
printed on any document. Overlays are often used to
take the place of letterhead paper. Rather than using
preprinted letterhead, you can create an overlay
containing exactly the same information that is currently
on your letterhead. To print a letter with your company’s
letterhead, you do not need to load preprinted
letterhead paper in the machine: just print the letterhead
overlay on your document.
To use a page overlay, you must create a new page
overlay containing your logo or image.
• The overlay document size must be the same
as the document you print with the overlay.
Do not create an overlay with a watermark.
• The resolution of the overlay document must
be the same as that of the document you will
print with the overlay.
3. Special Features
113
Using advanced print features
Item
Overlay
(Creating a new page
overlay)
Description
a To save the document as an overlay, access Printing
Preferences.
b Click the Advanced tab, and select Edit from the Text
drop-down list. Edit Overlay window appears.
c In the Edit Overlay window, click Create.
d In the Save As window, type a name up to eight
characters in the File name box. Select the
destination path, if necessary (The default is
C:\Formover).
e Click Save. The name appears on the Overlay List.
f Click OK or Print until you exit the Print window.
The file is not printed. Instead, it is stored on your
computer hard disk drive.
Item
Overlay
(Using a page overlay)
Description
a Click the Advanced tab.
b Select the desired overlay from the Text drop-down
list.
c If the overlay file you want does not appear in the
Text drop-down list, select Edit... from the list and
click Load. Select the overlay file you want to use.
If you have stored the overlay file you want to use in
an external source, you can also load the file when you
access the Open window.
After you select the file, click Open. The file appears in
the Overlay List box and is available for printing.
Select the overlay from the Overlay List box.
d If necessary, check Confirm Page Overlay When
Printing box. If this box is checked, a message
window appears each time you submit a document
for printing, asking you to confirm printing an overlay
on your document.
If this box is not checked and an overlay has been
selected, the overlay automatically prints with your
document.
e Click OK or Print until you exit the Print window.
3. Special Features
114
Using advanced print features
Item
Overlay
(Deleting a page
overlay)
Description
a In the Printing Preferences window, click the
Advanced tab.
b Select Edit in the Text drop down list.
c Select the overlay you want to delete from the
Overlay List box.
d Click Delete.
e When a confirming message window appears, click
Yes.
f Click OK or Print until you exit the Print window. You
can delete page overlays that you no longer use.
a. This option is not available when you use XPS driver.
3. Special Features
115
Macintosh printing
4
Changing printer settings
Some features may not be available depending on models or options. It
means that the features are not supported.
You can use advanced printing features when using your machine.
3
Printing a document
When you print with a Macintosh, you need to check the printer driver settings
in each application you use. Follow the steps below to print from a Macintosh:
Open an application and select Print from the File menu. The machine name,
which appears in the printer properties window, may differ depending on the
machine in use. Except for the name, the composition of the printer properties
window is similar to the following.
5
1
2
Open the document to print.
3
Choose your paper size, orientation, scaling, other options, and make
sure that your machine is selected. Click OK.
4
5
6
Open the File menu and click Print.
Open the File menu and click Page Setup (Document Setup in some
applications).
Printing multiple pages on one sheet
You can print more than one page on a single sheet of paper. This feature
provides a cost-effective way to print draft copies.
1
2
Open an application, and select Print from the File menu.
3
4
Select the other options to use.
Choose the number of copies and indicate which pages to print.
Click Print.
Select Layout from the drop-down list under Orientation. In the Pages
per Sheet drop-down list, select the number of pages you want to print
on one sheet of paper.
Click Print.
The machine prints the selected number of pages to print on one sheet
of paper.
3. Special Features
116
Macintosh printing
6
Using help
Click the question mark on the bottom-left corner of the window and click on
the topic you want to know about. A pop-up window appears with information
about that option's feature, which is provided from the driver.
3. Special Features
117
Linux printing
Some features may not be available depending on models or options. It
means that the features are not supported.
4
Change the print job properties using the following four tabs displayed
at the top of the window.
•
General: Changes the paper size, the paper type, and the
orientation of the documents. It enables the duplex feature, adds
start and end banners, and changes the number of pages per sheet.
7
Printing from applications
Automatic/manual duplex printing may not be available depending on
models. You can alternatively use the lpr printing system or other
applications for odd-even printing.
There are a lot of Linux applications that allow you to print using Common UNIX
Printing System (CUPS). You can print on your machine from any such
application.
1
2
3
Open an application, and select Print from the File menu
•
Text: Specifies the page margins and set the text options, such as
spacing or columns.
•
Graphics: Sets image options that are used when printing image
files, such as color options, image size, or image position.
•
Advanced: Sets the print resolution, paper source, and destination.
Select Print directly using lpr.
In the LPR GUI window, select the model name of your machine from the
printer list and click Properties.
5
6
7
Click Apply to apply the changes and close the Properties window.
Click OK in the LPR GUI window to start printing.
The Printing window appears, allowing you to monitor the status of your
print job.
To abort the current job, click Cancel.
3. Special Features
118
Linux printing
8
Printing files
You can print many different types of files on your machine using the standard
CUPS, directly from the command line interface. The CUPS lpr utility allows you
to do that, but the driver’s package replaces the standard lpr tool by a much
more user-friendly LPR GUI program.
1
Open the Unified Driver Configurator.
If necessary, switch to Printers configuration.
2
3
Select your machine on the available printers list and click Properties.
The Printer Properties window appears.
The following five tabs display at the top of the window:
To print any document file:
•
Enter lpr <file_name> from the Linux shell command line and press
Enter. The LPR GUI window appears.
General: Allows you to change the printer location and name. The
name entered in this tab displays on the printer list in Printers
configuration.
•
When you type only lpr and press Enter, the Select file(s) to print
window appears first. Just select any files you want to print and click
Open.
Connection: Allows you to view or select another port. If you change
the machine port from USB to parallel or vice versa while in use, you
must re-configure the machine port in this tab.
•
Driver: Allows you to view or select another machine driver. By
clicking Options, you can set the default device options.
2
In the LPR GUI window, select your machine from the list, and change
the print job properties.
•
3
Click OK to start printing.
Jobs: Shows the list of print jobs. Click Cancel job to cancel the
selected job and select the Show completed jobs check box to see
previous jobs on the job list.
•
Classes: Shows the class that your machine is in. Click Add to Class
to add your machine to a specific class or click Remove from Class
to remove the machine from the selected class.
1
9
Configuring Printer Properties
Using the Printer Properties window provided by the Printers configuration,
you can change the various properties for your machine as a printer.
4
Click OK to apply the changes and close the Printer Properties window.
3. Special Features
119
4. Useful Management
Tools
This chapter introduces management tools provided to help you make full use of your machine.
• Using Firmware Update Utility
121
• Using Dell Supplies Ordering Utility
122
• Using Embedded Web Service (B1160w only)
123
• Using Dell Printer Manager
125
• Using Dell Printer Status
127
• Using the Linux Unified Driver Configurator
129
Using Firmware Update Utility
Firmware Update Utility allows you to maintain your machine by upgrading
firmware.
4
5
Click Browse and select the downloaded firmware file.
Click Update Firmware.
Availabe for Windows OS users only.
1
From the Start menu, select Programs or All Programs > Dell > Dell
Printers > your printer driver name > Firmware Update Utility.
2
3
Download the latest firmware. Click http://www.support.dell.com.
If your printer is connected with an USB cable, click USB Connected
Printer or Network Connected Printer (B1160w only).
4. Useful Management Tools
121
Using Dell Supplies Ordering Utility
To order replacement toner cartridges or supplies from Dell:
2
The Dell Supplies Ordering Utility window opens.
Availabe for Windows or Macintosh OS users only.
1
Double-click the Dell Supplies Ordering Utility icon on your desktop.
OR
From the Start menu, select Programs or All Programs > Dell > Dell
Printers > your printer driver name > Dell Supplies Ordering Utility.
For Macintosh,
Open the Applications folder > Dell folder > Dell Supplies Ordering
Utility.
4. Useful Management Tools
122
Using Embedded Web Service (B1160w only)
1
2
• Internet Explorer 6.0 or higher is the minimum requirement for
Embedded Web Service.
• Embedded Web Service explanation in this user’s guide may differ from
your machine depending on its options or models.
• Network model only.
Click Login on the upper right of the Embedded Web Service website.
Type in the ID and Password then click Login.
•
ID: admin
•
Password: dell00000
2
Embedded Web Service overview
1
Accessing Embedded Web Service
1
Access a web browser, such as Internet Explorer, from Windows.
Enter the machine IP address of your printer (http://xxx.xxx.xxx.xxx) in
the address field and press the Enter key or click Go.
2
Some tabs may not appear depending on your model.
Your machine’s embedded website opens.
Logging into Embedded Web Service
Before configuring options in Embedded Web Service, you need to log-in as an
administrator. You can still use Embedded Web Service without logging in but
you won’t have access to Settings tab and Security tab.
Information tab
This tab gives you general information about your machine. You can check
things, sucsh as remaining amount of toner. You can also print reports, such as
an error report.
•
Active Alerts: Shows the alerts that have occurred in the machine and their
severity.
•
Supplies: Shows how many pages are printed and amount of toner left in
the cartridge.
4. Useful Management Tools
123
Using Embedded Web Service (B1160w only)
•
Usage Counters: Shows the usage count by print types: simplex and
duplex.
Maintenance tab
•
Current Settings: Shows the machine’s and network’s information.
•
Print information: Prints reports such as system related reports and font
reports.
This tab allows you to maintain your machine by upgrading firmware and
setting contact information for sending emails. You can also connect to Dell
website or download drivers by selecting the Link menu.
Settings tab
This tab allows you to set configurations provided by your machine and
network. You need to log-in as an administrator to view this tab.
•
Machine Settings tab: Sets options provided by your machine.
•
Network Settings tab: Shows options for the network environment. Sets
options such as TCP/IP and network protocols.
•
Firmware Upgrade: Upgrade your machine’s firmware.
•
Contact Information: Shows the contact information.
•
Link: Shows links to useful sites where you can download or check
information.
Security tab
This tab allows you to set system and network security information. You need to
log-in as an administrator to view this tab.
•
System Security: Sets the system administrator’s information and also
enables or disables machine features.
•
Network Security: IPv4/IPv6 filtering.
4. Useful Management Tools
124
Using Dell Printer Manager
Dell Printer Manager is an application that combines Dell machine settings into
one location. Dell Printer Manager combines device settings as well as printing
environments, settings/actions and launching. All of these features provide a
gateway to conveniently use your Dell machine. Dell Printer Manager provides
two different user interfaces for the user to choose from: the basic user interface
and the advanced user interface. Switching between the two interfaces is easy:
just click
The screenshot may differ depending on operating system you are using.
button.
• Availabe for Windows or Macintosh OS users only.
• For Windows, Internet Explorer 6.0 or higher is the minimum
requirement for Dell Printer Manager.
3
Understanding Dell Printer Manager
To open the program:
For Windows,
Select Start > Programs or All Programs > Dell > Dell Printers > Dell Printer
Manager > Dell Printer Manager.
For Macintosh,
1
Printer List
The printer list displays the installed printer icons on your
computer.
Open the Applications folder > Dell folder > Dell Printer Manager.
The Dell Printer Manager interface is comprised of various basic sections as
described in the table that follows:
4. Useful Management Tools
125
Using Dell Printer Manager
Printer
Information
This area gives you general information about your
machine. You can check information, such as the machine’s
model name, IP address (or Port name), and machine status.
6
Order Supplies Click on the Order button from the supply ordering
window. You can order replacement toner cartridge(s) from
online.
2
User’s Guide button: View User’s Guide.
Application
information
Click the Help ( ) button from the upper-right corner of the window and
click on any option you want to know about.
Includes links for changing to the advanced settings,
preference, help, and about.
4
3
Advanced settings user interface overview
The
button is used to change the user interface
to the advanced settings user interface.
Quick links
Displays Quick links to machine specific functions. This
section also includes links to applications in the advanced
settings.
4
If you connect your machine to a network, the
Embedded Web Service icon is enabled.
The advanced user interface is intended to be used by the person responsible
for managing the network and machines.
Device Settings
You can configure various machine settings such as machine setup, paper,
layout, emulation, network, and print information.
Alert Settings (Windows only)
Contents Area
5
Displays information about the selected machine,
remaining toner level, and paper. The information will vary
based on the machine selected. Some machines do not
have this feature.
This is menu includes settings related to error alerting.
•
Printer Alert: Provides settings related to when alerts will be received.
•
Email Alert: Povides options relating to receiving alerts via email.
•
History Alert: Provides a history of device and toner related alerts.
4. Useful Management Tools
126
Using Dell Printer Status
The Dell Printer Status displays the status of the printer that is connected to the
local network. Printer Ready, Printer Offline, Error-Check Printer, and the toner
level or Toner Low alerts will for your printer.
Icon
• Available for Windows users.
Mean
Normal
The machine is in ready mode and experiencing no
errors or warnings.
Warning
The machine is in a state where an error might occur in
the future. For example, it might be in toner low status,
which may lead to toner empty status.
Error
The machine has at least one error.
• The Dell Printer Status window and its contents shown in this user’s
guide may differ depending on the machine or operating system in use.
• Check the operating system(s) that are compatible with your machine
(see "System requirements" on page 61).
Description
5
Dell Printer Status overview
If an error occurs while operating, you can check the error from the Dell Printer
Status. Dell Printer Status is installed automatically when you install the machine
software.
For Windows,
From the Start menu, select Programs or All Programs > Dell > Dell Printers
> your printer driver name > Dell Printer Status.
You can also launch Dell Printer Status manually. Go to the Printing
Preferences , click the Basic tab > Printer Status button.
These icons appear on the Windows task bar:
Toner Level
1
You can view the level of toner remaining in each toner
cartridge. The machine and the number of toner
cartridge(s) shown in the above window may differ
depending on the machine in use. Some machines do
not have this feature.
4. Useful Management Tools
127
Using Dell Printer Status
2
Option
You can set printing job alert related settings.
Order Supplies
You can order replacement toner cartridge(s) from
online.
4
User’s Guide
You can view the online User’s Guide.
5
Close
Close the window.
3
Changing the Dell Printer Status Program Settings
Right-click the Dell Printer Status icon and select Options. Select the settings
you want from the Options window.
4. Useful Management Tools
128
Using the Linux Unified Driver Configurator
The Unified Driver Configurator is a tool primarily intended for configuring
machine devices. You need to install Unified Linux Driver to use Unified Driver
Configurator (see "Installation for Linux" on page 73).
After the driver is installed on your Linux system, the Unified Driver Configurator
icon will automatically be created on your desktop.
6
Opening Unified Driver Configurator
1
Double-click the Unified Driver Configurator on the desktop.
You can also click the Startup Menu icon and select Dell Unified Driver
> Unified Driver Configurator.
2
Click each button on the left to switch to the corresponding
configuration window.
1 Printer Configuration
2 Port Configuration
4. Useful Management Tools
129
Using the Linux Unified Driver Configurator
Printers tab
To use the on screen help, click Help.
3
After changing the configurations, click Exit to close the Unified Driver
Configurator.
View the current system’s printer configuration by clicking on the machine icon
button on the left side of the Unified Driver Configurator window.
7
Printers configuration
Printers configuration has the two tabs: Printers and Classes.
1
Switches to Printers configuration.
2
Shows all of the installed machines.
3
Shows the status, model name, and URI of your machine.
The printer control buttons are, as follows:
•
Refresh: Renews the available machines list.
•
Add Printer: Allows you to add a new machines.
4. Useful Management Tools
130
Using the Linux Unified Driver Configurator
•
Remove Printer: Removes the selected machine.
•
Set as Default: Sets the current selected machine as a default machine.
•
Stop/Start: Stops/starts the machine.
•
Test: Allows you to print a test page to ensure the machine is working
properly.
•
Properties: Allows you to view and change the printer’s properties.
1
Shows all of the machine classes.
2
Shows the status of the class and the number of machines in the class.
•
Refresh: Renews the classes list.
•
Add Class: Allows you to add a new machine class.
•
Remove Class: Removes the selected machine class.
Classes tab
The Classes tab shows a list of available machine classes.
1
2
4. Useful Management Tools
131
Using the Linux Unified Driver Configurator
8
Ports configuration
In this window, you can view the list of available ports, check the status of each
port and release a port that is stalled in a busy state when its owner has
terminated the job for any reason.
1
Switches to Ports configuration.
2
Shows all of the available ports.
3
Shows the port type, device connected to the port, and status.
•
Refresh: Renews the available ports list.
•
Release port: Releases the selected port.
2
1
3
4. Useful Management Tools
132
5. Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
• Paper feeding problems
134
• Power and cable connecting problems
135
• Printing problems
136
• Printing quality problems
140
• Operating system problems
148
For errors that occur during the wireless software installation and settings, refer to the
troubleshotting section in the wireless setting chapter (see "Troubleshooting for wireless
network" on page 102).
Paper feeding problems
Condition
Suggested solutions
Paper jams during printing.
Clear the paper jam.
Paper sticks together.
• Check the maximum paper capacity of the tray .
• Make sure that you are using the correct type of paper.
• Remove paper from the tray and flex or fan the paper.
• Humid conditions may cause some paper to stick together.
Multiple sheets of paper do not feed.
Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.
Paper does not feed into the machine.
• Remove any obstructions from inside the machine.
• Paper has not been loaded correctly. Remove paper from the tray and reload it correctly.
• There is too much paper in the tray. Remove excess paper from the tray.
• The paper is too thick. Use only paper that meets the specifications required by the machine.
The paper keeps jamming.
• There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, feed
manually in the tray.
• An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine.
• There may be debris inside the machine. Open the top cover and remove any debris.
Envelopes skew or fail to feed correctly.
Ensure that the paper guides are against both sides of the envelopes.
5. Troubleshooting
134
Power and cable connecting problems
Condition
The machine is not receiving power,
or the connection cable between the
computer and the machine is not
connected properly.
Suggested solutions
• Connect the machine to the electricity supply first and press the
(power/cancel) button on the control panel.
• Disconnect the machine’s cable and reconnect it.
5. Troubleshooting
135
Printing problems
Condition
The machine does not
print.
Possible cause
The machine is not receiving power.
Suggested solutions
Connect the machine to the electricity supply first and press the
(power/cancel)
button on the control panel.
The machine is not selected as the default
machine.
Select your machine as your default machine in Windows.
Check the machine for the following:
• The top cover is not closed. Close the top cover.
• Paper is jammed. Clear the paper jam (see "Clearing paper jams" on page 50).
• No paper is loaded. Load paper (see"Loading paper in the tray" on page 24).
• The toner cartridge is not installed. Install the toner cartridge (see "Replacing the toner cartridge" on page 40).
• Make sure the protect cover and sheets are removed from the toner cartridge (see "Replacing the toner cartridge" on page 40).
If a system error occurs, contact your service representative.
The connection cable between the computer and
the machine is not connected properly.
Disconnect the machine cable and reconnect it (see "Rear view" on page 15).
The connection cable between the computer and
the machine is defective.
If possible, attach the cable to another computer that is working properly and print a job.
You can also try using a different machine cable.
The port setting is incorrect.
Check the Windows printer settings to make sure that the print job is sent to the correct
port. If the computer has more than one port, make sure that the machine is attached to
the correct one.
The machine may be configured incorrectly.
Check the Printing Preferences to ensure that all of the print settings are correct.
5. Troubleshooting
136
Printing problems
Condition
The machine does not
print.
Possible cause
Suggested solutions
The printer driver may be incorrectly installed.
Uninstall and reinstall the machine’s driver.
The machine is malfunctioning.
Check the display message on the control panel to see if the machine is indicating a
system error. Contact a service representative.
The document size is so big that the hard disk
space of the computer is insufficient to access the
print job.
Get more hard disk space and print the document again.
The output tray is full.
Once the paper is removed from the output tray, the machine resumes printing.
The machine selects print
materials from the wrong
paper source.
The paper option that was selected in the
Printing Preferences may be incorrect.
For many software applications, the paper source selection is found under the Paper tab
within the Printing Preferences (see "Opening printing preferences" on page 32).
Select the correct paper source. See the printer driver help screen (see "Using help" on
page 33).
A print job is extremely
slow.
The job may be very complex.
Reduce the complexity of the page or try adjusting the print quality settings.
Half the page is blank.
The page orientation setting may be incorrect.
Change the page orientation in your application (see "Opening printing preferences" on
page 32). See the printer driver help screen (see "Using help" on page 33).
The paper size and the paper size settings do not
match.
Ensure that the paper size in the printer driver settings matches the paper in the tray.
Or, ensure that the paper size in the printer driver settings matches the paper selection
in the software application settings you use (see "Opening printing preferences" on
page 32).
5. Troubleshooting
137
Printing problems
Condition
The machine prints, but
the text is wrong,
garbled, or incomplete.
Pages print, but they are
blank.
Possible cause
Suggested solutions
The machine cable is loose or defective.
Disconnect the machine cable and reconnect. Try a print job that you have already
printed successfully. If possible, attach the cable and the machine to another computer
that you know works and try a print job. Finally, try a new machine cable.
The wrong printer driver was selected.
Check the applicatinon’s printer selection menu to ensure that your machine is selected.
The software application is malfunctioning.
Try printing a job from another application.
The operating system is malfunctioning.
Exit Windows and reboot the computer. Turn the machine off and back on again.
The toner cartridge is defective or out of toner.
Redistribute the toner, if necessary.
If necessary, replace the toner cartridge.
• See "Redistributing toner" on page 39.
• See "Replacing the toner cartridge" on page 40.
The file may have blank pages.
Check the file to ensure that it does not contain blank pages.
Some parts, such as the controller or the board,
may be defective.
Contact a service representative.
The machine does not
print PDF files correctly.
Some parts of graphics,
text, or illustrations are
missing.
Incompatibility between the PDF file and the
Acrobat products.
Printing the PDF file as an image may enable the file to print. Turn on Print As Image
from the Acrobat printing options.
The print quality of
photos is not good.
Images are not clear.
The resolution of the photo is very low.
It will take longer to print when you print a PDF file as an image.
Reduce the photo size. If you increase the photo size in the software application, the
resolution will be reduced.
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138
Printing problems
Condition
Possible cause
Suggested solutions
Before printing, the
machine emits vapor near
the output tray.
Using damp paper can cause vapor during
printing.
This is not a problem. Just keep printing.
The machine does not
print special-sized paper,
such as billing paper.
Paper size and paper size setting do not match.
Set the correct paper size in the Custom in Paper tab in Printing Preferences (see
"Opening printing preferences" on page 32).
The printed billing paper
is curled.
The paper type setting does not match.
Change the printer option and try again. Go to Printing Preferences , click Paper tab,
and set type to Thick (see "Opening printing preferences" on page 32).
5. Troubleshooting
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Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem.
Condition
Light or faded print
Suggested Solutions
• If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the
toner cartridge" on page 40).
• The paper may not meet paper specifications; for example, the paper may be too moist or rough.
• If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn
the toner save mode off. See the help screen of the printer driver.
• A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine
(see "Cleaning the machine" on page 42).
• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
42). If these steps do not correct the problem, contact a service representative.
The top half of the paper is
printed lighter than the rest
of the paper
The toner might not adhere properly to this type of paper.
• Change the printer option and try again. Go to Printing Preferences , click the Paper tab, and set the paper type to Recycled (see
"Opening printing preferences" on page 32).
5. Troubleshooting
140
Printing quality problems
Condition
Toner specks
Suggested Solutions
• The paper may not meet specifications; for example, the paper may be too moist or rough.
• The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 42).
A aB bC c
A aB bC c
A aB bC c
A aB bC c
A aB bC c
Dropouts
• The paper path may need cleaning. Contact a service representative (see "Cleaning the machine" on page 42).
If faded areas, generally rounded, occur randomly on the page:
• A single sheet of paper may be defective. Try reprinting the job.
A aBb C
A aBb C
A aBb C
A aBb C
A aBb C
• The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper.
• The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thick or Thicker (see
"Opening printing preferences" on page 32).
If these steps do not correct the problem, contact a service representative.
White Spots
If white spots appear on the page:
• The paper is too rough and a lot of dirt from paper falls to the inner components within the machine, so the transfer roller may be
dirty. Clean the inside of your machine (see "Cleaning the machine" on page 42).
• The paper path may need cleaning. Clean the inside of your machine (see "Cleaning the machine" on page 42).
If these steps do not correct the problem, contact a service representative.
5. Troubleshooting
141
Printing quality problems
Condition
Vertical lines
Suggested Solutions
If black vertical streaks appear on the page:
• The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and
install a new one (see "Replacing the toner cartridge" on page 40).
If white vertical streaks appear on the page:
• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
42). If these steps do not correct the problem, contact a service representative.
Black background
If the amount of background shading becomes unacceptable:
• Change to a lighter weight paper.
• Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount
of background shading.
• Remove the old toner cartridge and install a new one (see "Replacing the toner cartridge" on page 40).
• Thoroughly redistribute the toner (see "Redistributing toner" on page 39).
Toner smear
• Clean the inside of the machine (see "Replacing the toner cartridge" on page 40).
• Check the paper type and quality.
• Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 40).
5. Troubleshooting
142
Printing quality problems
Condition
Vertical repetitive defects
Suggested Solutions
If marks repeatedly appear on the printed side of the page at even intervals:
• The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see
"Replacing the toner cartridge" on page 40).
• Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after
a few more pages.
• The fusing assembly may be damaged. Contact a service representative.
Background scatter
A
Background scatter results from bits of toner randomly distributed on the printed page.
• The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that
the paper does not absorb too much moisture.
• If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams
on the reverse side. Printing on seams can cause problems.
Or select Thick Envelope from the Printing Preferences window (see "Opening printing preferences" on page 32).
• If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application
or in Printing Preferences (see "Opening printing preferences" on page 32). Ensure the correct paper type is selected. For
example: If Thicker Paper is selected, but Plain Paper actually used, an overcharging can occur causing this copy quality problem.
• If you are using a new toner cartridge, redistribute the toner first (see "Redistributing toner" on page 39).
Toner particles are around
bold characters or pictures
The toner might not adhere properly to this type of paper.
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled (see
"Opening printing preferences" on page 32).
• Ensure the correct paper type is selected. For example: If Thicker Paper is selected, but Plain Paper actually used, an overcharging
can occur causing this copy quality problem.
5. Troubleshooting
143
Printing quality problems
Condition
Suggested Solutions
Misformed characters
• If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper.
Page skew
• Ensure that the paper is loaded properly.
• Check the paper type and quality.
• Ensure that the guides are not too tight or too loose against the paper stack.
Curl or wave
• Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperature and humidity can cause paper curl.
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
5. Troubleshooting
144
Printing quality problems
Condition
Wrinkles or creases
Suggested Solutions
• Ensure that the paper is loaded properly.
• Check the paper type and quality.
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Back of printouts are dirty
• Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 42).
Solid color or black pages
• The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
A
• The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on
page 40).
• The machine may require repairing. Contact a service representative.
5. Troubleshooting
145
Printing quality problems
Condition
Loose toner
Suggested Solutions
• Clean the inside of the machine (see "Cleaning the machine" on page 42).
• Check the paper type and quality.
• Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 40).
If the problem persists, the machine may require repair. Contact a service representative.
Character voids
Character voids are white areas within parts of characters that should be solid black:
• You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
A
Horizontal stripes
• The paper may not meet paper specifications.
If horizontally aligned black streaks or smears appear:
• The toner cartridge may be installed improperly. Remove the cartridge and reinsert it.
• The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on
page 40).
If the problem persists, the machine may require repairing. Contact a service representative.
5. Troubleshooting
146
Printing quality problems
Condition
Curl
Suggested Solutions
If the printed paper is curled or paper does not feed into the machine:
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
• Change the printer’s paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin (see
"Opening printing preferences" on page 32).
• An unknown image
repetitively appears on a
few sheets
Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above.
The high altitude may affect the print quality, such as loose toner or light imaging. Change the altitude setting for your machine (See
"Altitude adjustment" on page 107).
• Loose toner
• Light print or
contamination occurs
5. Troubleshooting
147
Operating system problems
1
Common Windows problems
Condition
Suggested solutions
“File in Use” message appears
during installation.
Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver.
“General Protection Fault”,
“Exception OE”, “Spool 32”, or
“Illegal Operation” messages
appear.
Close all other applications, reboot Windows and try printing again.
“Fail To Print”, “A printer
timeout error occurred”
message appear.
These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready
mode or after printing has completed, check the connection and/or whether an error has occurred.
Refer to the Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages.
5. Troubleshooting
148
Operating system problems
2
Common Macintosh problems
Condition
The machine does not print PDF files
correctly. Some parts of graphics, text, or
illustrations are missing.
Suggested solutions
Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
Some letters are not displayed normally
during cover page printing.
Mac OS cannot create the font while printing the cover page. The English alphabet and numbers are displayed normally on
the cover page.
When printing a document in Macintosh
with Acrobat Reader 6.0 or higher, colors
print incorrectly.
Make sure that the resolution setting in your machine driver matches the one in Acrobat Reader.
Refer to the Macintosh User’s Guide that came with your computer for further information on Macintosh error messages.
5. Troubleshooting
149
Operating system problems
3
Common Linux problems
Condition
The machine does not print.
Suggested solutions
• Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in the
Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If
not, open Add new printer wizard to set up your device.
• Check if the machine is started. Open Printers configuration and select your machine from the printers list. Look at the
description in the Selected printer pane. If its status contains Stopped, press the Start button. Normal operation of the machine
should be restored. The “stopped” status might be activated when some problems in printing occur.
• Check if your application has special print options such as “-oraw”. If “-oraw” is specified in the command line parameter, then
remove it to print properly. For Gimp front-end, select “print” -> “Setup printer” and edit the command line parameter in the
command item.
The machine does not print
whole pages, and output is
printed on half the page.
It is a known problem that occurs when a color machine is used on version 8.51 or earlier of Ghostscript, 64-bit Linux OS, and has been
reported to bugs.ghostscript.com as Ghostscript Bug 688252.The problem is solved in AFPL Ghostscript v. 8.52 or above. Download
the latest version of AFPL Ghostscript from http://sourceforge.net/projects/ghostscript/ and install it to solve this problem.
“Cannot open port device file”
error message appears when
printing a document.
Avoid changing print job parameters (e.q., via LPR GUI) while a print job is in progress. Known versions of CUPS server break the print
job whenever print options are changed and then try to restart the job from the beginning. Since Unified Linux Driver locks the port
while printing, the abrupt termination of the driver keeps the port locked and unavailable for subsequent print jobs. If this situation
occurs, try to release the port by selecting Release port in the Port configuration window.
Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages.
5. Troubleshooting
150
Glossary
ADF
The following glossary helps you get familiar with the product by
understanding the terminologies commonly used with printing as well as
mentioned in this user’s guide.
802.11
802.11 is a set of standards for wireless local area network (WLAN)
communication, developed by the IEEE LAN/MAN Standards Committee (IEEE
802).
802.11b/g/n
802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b
supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150
Mbps. 802.11b/g/n devices may occasionally suffer interference from
microwave ovens, cordless telephones, and Bluetooth devices.
An Automatic Document Feeder (ADF) is a scanning unit that will automatically
feed an original sheet of paper so that the machine can scan some amount of the
paper at once.
AppleTalk
AppleTalk is a proprietary suite of protocols developed by Apple, Inc for
computer networking. It was included in the original Macintosh (1984) and is
now deprecated by Apple in favor of TCP/IP networking.
BIT Depth
A computer graphics term describing the number of bits used to represent the
color of a single pixel in a bitmapped image. Higher color depth gives a broader
range of distinct colors. As the number of bits increases, the number of possible
colors becomes impractically large for a color map. 1-bit color is commonly
called as monochrome or black and white.
Access point
Access Point or Wireless Access Point (AP or WAP) is a device that connects
wireless communication devices together on wireless local area networks
(WLAN), and acts as a central transmitter and receiver of WLAN radio signals.
BMP
A bitmapped graphics format used internally by the Microsoft Windows
graphics subsystem (GDI), and used commonly as a simple graphics file format
on that platform.
Glossary
151
Glossary
BOOTP
Coverage
Bootstrap Protocol. A network protocol used by a network client to obtain its IP
address automatically. This is usually done in the bootstrap process of
computers or operating systems running on them. The BOOTP servers assign
the IP address from a pool of addresses to each client. BOOTP enables 'diskless
workstation' computers to obtain an IP address prior to loading any advanced
operating system.
It is the printing term used for a toner usage measurement on printing. For
example, 5% coverage means that an A4 sided paper has about 5% image or text
on it. So, if the paper or original has complicated images or lots of text on it, the
coverage will be higher and at the same time, a toner usage will be as much as
the coverage.
CSV
CCD
Charge Coupled Device (CCD) is a hardware which enables the scan job. CCD
Locking mechanism is also used to hold the CCD module to prevent any damage
when you move the machine.
Comma Separated Values (CSV). A type of file format, CSV is used to exchange
data between disparate applications. The file format, as it is used in Microsoft
Excel, has become a de facto standard throughout the industry, even among
non-Microsoft platforms.
Collation
DADF
Collation is a process of printing a multiple-copy job in sets. When collation is
selected, the device prints an entire set before printing additional copies.
A Duplex Automatic Document Feeder (DADF) is a scanning unit that will
automatically feed and turn over an original sheet of paper so that the machine
can scan on both sides of the paper.
Control Panel
Default
A control panel is a flat, typically vertical, area where control or monitoring
instruments are displayed. They are typically found in front of the machine.
The value or setting that is in effect when taking a printer out of its box state,
reset, or initialized.
Glossary
152
Glossary
DHCP
DPI
A Dynamic Host Configuration Protocol (DHCP) is a client-server networking
protocol. A DHCP server provides configuration parameters specific to the DHCP
client host requesting, generally, information required by the client host to
participate on an IP network. DHCP also provides a mechanism for allocation of
IP addresses to client hosts.
Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and
printing. Generally, higher DPI results in a higher resolution, more visible detail
in the image, and a larger file size.
DIMM
Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company
service which enables a user to use a single telephone line to answer several
different telephone numbers.
Dual Inline Memory Module (DIMM), a small circuit board that holds memory.
DIMM stores all the data within the machine like printing data, received fax data.
DRPD
Duplex
DLNA
The Digital Living Network Alliance (DLNA) is a standard that allows devices on
a home network to share information with each other across the network.
A mechanism that will automatically turn over a sheet of paper so that the
machine can print (or scan) on both sides of the paper. A printer equipped with
a Duplex Unit can print on both sides of paper during one print cycle.
DNS
Duty Cycle
The Domain Name Server (DNS) is a system that stores information associated
with domain names in a distributed database on networks, such as the Internet.
Duty cycle is the page quantity which does not affect printer performance for a
month. Generally the printer has the lifespan limitation such as pages per year.
The lifespan means the average capacity of print-outs, usually within the
warranty period. For example, if the duty cycle is 48,000 pages per month
assuming 20 working days, a printer limits 2,400 pages a day.
Dot Matrix Printer
A dot matrix printer refers to a type of computer printer with a print head that
runs back and forth on the page and prints by impact, striking an ink-soaked
cloth ribbon against the paper, much like a typewriter.
Glossary
153
Glossary
ECM
EtherTalk
Error Correction Mode (ECM) is an optional transmission mode built into Class 1
fax machines or fax modems. It automatically detects and corrects errors in the
fax transmission process that are sometimes caused by telephone line noise.
A suite of protocols developed by Apple Computer for computer networking. It
was included in the original Macintosh (1984) and is now deprecated by Apple
in favor of TCP/IP networking.
Emulation
FDI
Emulation is a technique of one machine obtaining the same results as another.
Foreign Device Interface (FDI) is a card installed inside the machine to allow a
third party device such as a coin operated device or a card reader. Those devices
allow the pay-for-print service on your machine.
An emulator duplicates the functions of one system with a different system, so
that the second system behaves like the first system. Emulation focuses on exact
reproduction of external behavior, which is in contrast to simulation, which
concerns an abstract model of the system being simulated, often considering its
internal state.
Ethernet
Ethernet is a frame-based computer networking technology for local area
networks (LANs). It defines wiring and signaling for the physical layer, and frame
formats and protocols for the media access control (MAC)/data link layer of the
OSI model. Ethernet is mostly standardized as IEEE 802.3. It has become the most
widespread LAN technology in use during the 1990s to the present.
FTP
A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files
over any network that supports the TCP/IP protocol (such as the Internet or an
intranet).
Fuser Unit
The part of a laser printer that fuses the toner onto the print media. It consists of
a heat roller and a pressure roller. After toner is transferred onto the paper, the
fuser unit applies heat and pressure to ensure that the toner stays on the paper
permanently, which is why paper is warm when it comes out of a laser printer.
Glossary
154
Glossary
Gateway
IEEE
A connection between computer networks, or between a computer network
and a telephone line. It is very popular, as it is a computer or a network that
allows access to another computer or network.
The Institute of Electrical and Electronics Engineers (IEEE) is an international
non-profit, professional organization for the advancement of technology
related to electricity.
Grayscale
IEEE 1284
A shades of gray that represent light and dark portions of an image when color
images are converted to grayscale; colors are represented by various shades of
gray.
The 1284 parallel port standard was developed by the Institute of Electrical and
Electronics Engineers (IEEE). The term "1284-B" refers to a specific connector
type on the end of the parallel cable that attaches to the peripheral (for example,
a printer).
Halftone
Intranet
An image type that simulates grayscale by varying the number of dots. Highly
colored areas consist of a large number of dots, while lighter areas consist of a
smaller number of dots.
HDD
Hard Disk Drive (HDD), commonly referred to as a hard drive or hard disk, is a
non-volatile storage device which stores digitally-encoded data on rapidly
rotating platters with magnetic surfaces.
A private network that uses Internet Protocols, network connectivity, and
possibly the public telecommunication system to securely share part of an
organization's information or operations with its employees. Sometimes the
term refers only to the most visible service, the internal website.
IP address
An Internet Protocol (IP) address is a unique number that devices use in order to
identify and communicate with each other on a network utilizing the Internet
Protocol standard.
Glossary
155
Glossary
IPM
ITU-T
The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM
rate indicates the number of single-sided sheets a printer can complete within
one minute.
The International Telecommunication Union is an international organization
established to standardize and regulate international radio and
telecommunications. Its main tasks include standardization, allocation of the
radio spectrum, and organizing interconnection arrangements between
different countries to allow international phone calls. A -T out of ITU-T indicates
telecommunication.
IPP
The Internet Printing Protocol (IPP) defines a standard protocol for printing as
well as managing print jobs, media size, resolution, and so forth. IPP can be used
locally or over the Internet to hundreds of printers, and also supports access
control, authentication, and encryption, making it a much more capable and
secure printing solution than older ones.
ITU-T No. 1 chart
Standardized test chart published by ITU-T for document facsimile
transmissions.
IPX/SPX
JBIG
IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a
networking protocol used by the Novell NetWare operating systems. IPX and
SPX both provide connection services similar to TCP/IP, with the IPX protocol
having similarities to IP, and SPX having similarities to TCP. IPX/SPX was
primarily designed for local area networks (LANs), and is a very efficient protocol
for this purpose (typically its performance exceeds that of TCP/IP on a LAN).
Joint Bi-level Image Experts Group (JBIG) is an image compression standard with
no loss of accuracy or quality, which was designed for compression of binary
images, particularly for faxes, but can also be used on other images.
ISO
JPEG
Joint Photographic Experts Group (JPEG) is a most commonly used standard
method of lossy compression for photographic images. It is the format used for
storing and transmitting photographs on the World Wide Web.
The International Organization for Standardization (ISO) is an international
standard-setting body composed of representatives from national standards
bodies. It produces world-wide industrial and commercial standards.
Glossary
156
Glossary
LDAP
MH
The Lightweight Directory Access Protocol (LDAP) is a networking protocol for
querying and modifying directory services running over TCP/IP.
Modified Huffman (MH) is a compression method for decreasing the amount of
data that needs to be transmitted between the fax machines to transfer the
image recommended by ITU-T T.4. MH is a codebook-based run-length
encoding scheme optimized to efficiently compress white space. As most faxes
consist mostly of white space, this minimizes the transmission time of most
faxes.
LED
A Light-Emitting Diode (LED) is a semiconductor device that indicates the status
of a machine.
MMR
MAC address
Media Access Control (MAC) address is a unique identifier associated with a
network adapter. MAC address is a unique 48-bit identifier usually written as 12
hexadecimal characters grouped in pairs (e. g., 00-00-0c-34-11-4e). This address
is usually hard-coded into a Network Interface Card (NIC) by its manufacturer,
and used as an aid for routers trying to locate machines on large networks.
Modified Modified READ (MMR) is a compression method recommended by ITUT T.6.
Modem
A device that modulates a carrier signal to encode digital information, and also
demodulates such a carrier signal to decode transmitted information.
MFP
MR
Multi Function Peripheral (MFP) is an office machine that includes the following
functionality in one physical body, so as to have a printer, a copier, a fax, a
scanner and etc.
Modified Read (MR) is a compression method recommended by ITU-T T.4. MR
encodes the first scanned line using MH. The next line is compared to the first,
the differences determined, and then the differences are encoded and
transmitted.
Glossary
157
Glossary
NetWare
OSI
A network operating system developed by Novell, Inc. It initially used
cooperative multitasking to run various services on a PC, and the network
protocols were based on the archetypal Xerox XNS stack. Today NetWare
supports TCP/IP as well as IPX/SPX.
Open Systems Interconnection (OSI) is a model developed by the International
Organization for Standardization (ISO) for communications. OSI offers a
standard, modular approach to network design that divides the required set of
complex functions into manageable, self-contained, functional layers. The layers
are, from top to bottom, Application, Presentation, Session, Transport, Network,
Data Link and Physical.
OPC
Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for
print using a laser beam emitted from a laser printer, and it is usually green or
rust colored and has a cylinder shape.
An imaging unit containing a drum slowly wears the drum surface by its usage
in the printer, and it should be replaced appropriately since it gets worn from
contact with the cartridge development brush, cleaning mechanism, and paper.
Originals
The first example of something, such as a document, photograph or text, etc,
which is copied, reproduced or translated to produce others, but which is not
itself copied or derived from something else.
PABX
A private automatic branch exchange (PABX) is an automatic telephone
switching system within a private enterprise.
PCL
Printer Command Language (PCL) is a Page Description Language (PDL)
developed by HP as a printer protocol and has become an industry standard.
Originally developed for early inkjet printers, PCL has been released in varying
levels for thermal, dot matrix printer, and laser printers.
PDF
Portable Document Format (PDF) is a proprietary file format developed by
Adobe Systems for representing two dimensional documents in a device
independent and resolution independent format.
Glossary
158
Glossary
PostScript
Protocol
PostScript (PS) is a page description language and programming language used
primarily in the electronic and desktop publishing areas. - that is run in an
interpreter to generate an image.
A convention or standard that controls or enables the connection,
communication, and data transfer between two computing endpoints.
PS
Printer Driver
See PostScript.
A program used to send commands and transfer data from the computer to the
printer.
Print Media
The media like paper, envelopes, labels, and transparencies which can be used
in a printer, a scanner, a fax or, a copier.
PSTN
The Public-Switched Telephone Network (PSTN) is the network of the world's
public circuit-switched telephone networks which, on industrial premises, is
usually routed through the switchboard.
RADIUS
PPM
Pages Per Minute (PPM) is a method of measurement for determining how fast
a printer works, meaning the number of pages a printer can produce in one
minute.
Remote Authentication Dial In User Service (RADIUS) is a protocol for remote
user authentication and accounting. RADIUS enables centralized management
of authentication data such as usernames and passwords using an AAA
(authentication, authorization, and accounting) concept to manage network
access.
PRN file
Resolution
An interface for a device driver, this allows software to interact with the device
driver using standard input/output system calls, which simplifies many tasks.
The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi,
the greater the resolution.
Glossary
159
Glossary
SMB
TCP/IP
Server Message Block (SMB) is a network protocol mainly applied to share files,
printers, serial ports, and miscellaneous communications between nodes on a
network. It also provides an authenticated Inter-process communication
mechanism.
The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of
communications protocols that implement the protocol stack on which the
Internet and most commercial networks run.
TCR
SMTP
Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions
across the Internet. SMTP is a relatively simple, text-based protocol, where one
or more recipients of a message are specified, and then the message text is
transferred. It is a client-server protocol, where the client transmits an email
message to the server.
SSID
Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All
wireless devices in a WLAN use the same SSID in order to communicate with
each other. The SSIDs are case-sensitive and have a maximum length of 32
characters.
Transmission Confirmation Report (TCR) provides details of each transmission
such as job status, transmission result and number of pages sent. This report can
be set to print after each job or only after failed transmissions.
TIFF
Tagged Image File Format (TIFF) is a variable-resolution bitmapped image
format. TIFF describes image data that typically come from scanners. TIFF
images make use of tags, keywords defining the characteristics of the image that
is included in the file. This flexible and platform-independent format can be
used for pictures that have been made by various image processing
applications.
Toner Cartridge
Subnet Mask
The subnet mask is used in conjunction with the network address to determine
which part of the address is the network address and which part is the host
address.
A kind of bottle or container used in a machine like a printer which contains
toner. Toner is a powder used in laser printers and photocopiers, which forms
the text and images on the printed paper. Toner can be fused by by a
combination of heat/pressure from the fuser, causing it to bind to the fibers in
the paper.
Glossary
160
Glossary
TWAIN
Watermark
An industry standard for scanners and software. By using a TWAIN-compliant
scanner with a TWAIN-compliant program, a scan can be initiated from within
the program. It is an image capture API for Microsoft Windows and Apple
Macintosh operating systems.
A watermark is a recognizable image or pattern in paper that appears lighter
when viewed by transmitted light. Watermarks were first introduced in Bologna,
Italy in 1282; they have been used by papermakers to identify their product, and
also on postage stamps, currency, and other government documents to
discourage counterfeiting.
UNC Path
WEP
Uniform Naming Convention (UNC) is a standard way to access network shares
in Window NT and other Microsoft products. The format of a UNC path is:
\\<servername>\<sharename>\<Additional directory>
URL
Uniform Resource Locator (URL) is the global address of documents and
resources on the Internet. The first part of the address indicates what protocol to
use, the second part specifies the IP address or the domain name where the
resource is located.
Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to
provide the same level of security as that of a wired LAN. WEP provides security
by encrypting data over radio so that it is protected as it is transmitted from one
end point to another.
WIA
Windows Imaging Architecture (WIA) is an imaging architecture that is originally
introduced in Windows Me and Windows XP. A scan can be initiated from within
these operating systems by using a WIA-compliant scanner.
USB
WPA
Universal Serial Bus (USB) is a standard that was developed by the USB
Implementers Forum, Inc., to connect computers and peripherals. Unlike the
parallel port, USB is designed to concurrently connect a single computer USB
port to multiple peripherals.
Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi)
computer networks, which was created to improve upon the security features of
WEP.
Glossary
161
Glossary
WPA-PSK
WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or
home users. A shared key, or password, is configured in the wireless access point
(WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique
key for each session between a wireless client and the associated WAP for more
advanced security.
WPS
The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home
network. If your wireless access point supports WPS, you can configure the
wireless network connection easily without a computer.
XPS
XML Paper Specification (XPS) is a specification for a Page Description Language
(PDL) and a new document format, which has benefits for portable document
and electronic document, developed by Microsoft. It is an XML-based
specification, based on a new print path and a vector-based deviceindependent document format.
Glossary
162
Index
C
G
cleaning
general icons
special media
inside
43
outside
42
pickup roller
45
J
cleaning a machine
42
jam
control panel
16
convention
glossary
8
8
local
151
Dell Printer Status
127
driver installation
18
driver reinstalling
20
M
clearing paper
50
tips for avoiding paper jams
48
Macintosh
common Macintosh problems
driver installation for USB cable connected
71
Linux
common Linux problems
driver reinstallation for USB cable connected
72
150
E
driver installation for network connected 80
printing
embedded web service
driver installation for USB cable connected
73
system requirements
general information
123
driver reinstallation for USB cable connected
74
F
favorites settings, for printing
features
33
4
print media feature
58
firmware update utility
121
front view
15
printer properties
119
printing
118
system requirements
unifled driver configurator
149
driver installation for network connected 79
L
D
26
62
129
loading
manual feeding in tray
26
paper in the tray
24
116
62
manual feeding in the tray
using special media
26
N
network
driver installation
Linux
Macintosh
Windows
80
79
78
installing environment
63
Index 163
Index
printer preferences
introducing network programs
76
IPv6 configuration
82
Linux
119
wireless network setup
83
Printing
31
N-up printing
Macintosh
paper error
O
overlay printing
create
114
delete
115
print
114
changing the default print settings
108
information
9
Linux
118
symbols
9
Macintosh
116
special print features
specifications
56
print media
58
printing a document
Windows
supplies
31
110
printing a document
placing a machine
adjusting the altitude
107
print media
106
multiple pages on one sheet of paper
116
Macintosh
printing to a file
P
S
safety
printing
116
49
Linux
118
Macintosh
116
problems
available supplies
36
estimated toner cartridge life
38
ordering
36
replacing toner cartridge
40
Supplies Ordering Utility
122
T
card stock
29
paper feeding problems
134
envelope
27
power problems
135
toner cartridge
labels
28
printing problems
136
estimated life
38
output support
58
printing quality problems
140
handling instructions
37
preprinted paper
29
non-Dell and refilled
37
redistributing toner
39
replacing the cartridge
40
storing
37
special media
26
print resolution set
Linux
R
rear view
118
resolution
15
Index 164
Index
tray
ad hoc mode
83
adjusting the width and length
23
Infrastructure mode
83
changing the tray size
23
USB cable
87
feed manually in the tray
26
WPS
PBC
PIN
86
86
U
understanding the status LED
53
USB cable
driver installation
71, 73
driver reinstallation
72, 74
using help
33, 117
W
watermark
create
112
delete
113
edit
113
Windows
common Windows problems
148
driver installation for network connected 78
driver installation for USB cable connected
18,
20
system requirements
61
wireless
Index 165