Aastra S850i Conference Phone Product Announcement

Product Announcement
Aastra S850i Conference Phone
The Aastra S850i is a SIP-based wireless conference phone that delivers a new level of freedom and
flexibility for audio and video conferencing.
Aastra Technologies Limited
Concord, Ontario, Canada
Tel +1 905 760 4200
www.aastra.com
th
Date: 13 June 2013
Author: Simon Beebe
Executive Summary
We are pleased to announce the release of the Aastra S850i wireless conference phone. Designed
specifically for use in conference rooms, boardrooms, and executive offices, the S850i redefines the
traditional conference call experience giving users unprecedented freedom with respect to placement
and accessibility of the speaker, microphone and handset dialer. Supporting wideband audio technology
and the latest in secure wireless audio technology, the S850i delivers superior sound quality and
performance meeting all your audio and video conferencing needs.
We wish you success in selling the Aastra S850i wireless conference phone in your market!
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1 INTRODUCTION TO S850I WIRELESS CONFERENCE PHONE .............................................................................. 4
2 FUNCTIONALITY ............................................................................................................................................................. 5
2.1 OVERVIEW OF CONFERENCE PHONE COMPONENTS ......................................................................................................... 5
2.1.1 Handset Dialer ........................................................................................................................................................... 6
2.1.2 Speaker ...................................................................................................................................................................... 7
2.1.3 Microphones .............................................................................................................................................................. 8
2.1.4 Charger Tray .............................................................................................................................................................. 9
2.1.5 Wireless Base Unit .................................................................................................................................................. 10
2.2 S850I TECHNOLOGY OVERVIEW ....................................................................................................................................... 11
2.3 MAJOR FEATURES OF S850I ............................................................................................................................................. 12
2.3.1 Call Handling via the Handset Dialer ................................................................................................................... 12
2.3.2 Call Handling Using Microphones......................................................................................................................... 12
2.3.3 Call Handling via Bluetooth .................................................................................................................................... 13
2.3.4 Recent Call List ....................................................................................................................................................... 13
2.3.5 Contacts.................................................................................................................................................................... 13
2.3.6 Speed Dial ................................................................................................................................................................ 13
2.3.7 Do not Disturb (DnD) Feature ............................................................................................................................... 14
2.3.8 Call Forward ............................................................................................................................................................. 14
2.3.9 Notifications and Alerts ........................................................................................................................................... 14
2.4 SUPPORTED LANGUAGES .................................................................................................................................................. 15
3 APPLICATIONS ............................................................................................................................................................. 16
3.1 CONFERENCE ROOM ......................................................................................................................................................... 16
3.1.1 Small, Medium or Large Conference Rooms ...................................................................................................... 16
3.1.2 Two Separate Areas within a Setting ................................................................................................................... 16
3.1.3 Interactive Audio Conference ................................................................................................................................ 17
3.2 EXECUTIVE OFFICE ........................................................................................................................................................... 17
3.3 UNIFIED COMMUNICATIONS ............................................................................................................................................... 18
3.3.1 Video Conference Collaboration ........................................................................................................................... 18
3.3.2 Integration with PC Applications ........................................................................................................................... 18
4 SUPPORTED COMMUNICATION SERVERS ............................................................................................................. 19
4.1 AASTRA COMMUNICATION SERVERS ................................................................................................................................ 19
4.2 THIRD PARTY CALL MANAGERS ........................................................................................................................................ 19
5 MARKET INTRODUCTION ........................................................................................................................................... 20
5.1 S850I ROLL-OUT ............................................................................................................................................................... 20
5.2 MARKETING AND COMMUNICATIONS ................................................................................................................................. 20
5.2.1 Datasheets ............................................................................................................................................................... 20
5.2.2 Product Description ................................................................................................................................................. 20
5.2.3 Sales and Pre-Sales Presentations ...................................................................................................................... 20
5.2.4 Ordering Information Overview ............................................................................................................................. 20
6 EDUCATION ................................................................................................................................................................... 21
7 LICENSING ..................................................................................................................................................................... 21
8 PRE-SALE BUSINESS SUPPORT ............................................................................................................................... 21
8.1 TOOLS AND SERVICES ....................................................................................................................................................... 21
8.1.1 Aastra InfoChannel ................................................................................................................................................. 21
8.1.2 Aastra Knowledge Base ......................................................................................................................................... 21
8.1.3 Aastra Plan – Sales and Configuration Tool ....................................................................................................... 21
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1 Introduction to S850i Wireless Conference Phone
Market Overview
In a world where businesses must remain in touch with remote workers, global teams, partners and
customers, audio and video conferencing have become important productivity tools that enable
organizations to communicate and collaborate more efficiently and effectively. Making sure that everyone
can be clearly heard during these calls is critical and as such the conference phone that is used plays a
vital role in the success of any conference call. Not only must it deliver high quality, reliable and secure
audio communications, it must be easy to deploy, program and use. The S850i wireless conference
phone from Aastra delivers all of this and more. Designed for use in conference rooms, boardrooms,
private offices and wherever else there is a need for conferencing, the wireless architecture of the S850i
enables it to be configured for use anywhere it can be connected to the IP network via an Ethernet outlet.
As the S850i is a SIP-based open standard system it is compatible with Aastra communication servers
and multiple third-party PBX platforms.
Wireless Freedom
The S850i wireless conference phone from Aastra, comprised of one wireless speaker, two
omnidirectional microphones and a handset dialer, completely transforms the conference call
experience. Employing the latest in secure wireless audio technology, the S850i is designed specifically
for use in conference rooms, boardrooms and executive offices. The S850i gives users unprecedented
freedom with respect to placement and accessibility of the wireless speaker, microphones and handset
dialer to meet the needs of the conference call setting.
Supporting wideband audio technology, the S850i delivers superior sound quality and performance
meeting all of your audio and video conferencing needs. The audio auxiliary IN and OUT connection
ports allow integration with video conferencing solutions such the Aastra BluStarTM for Conference Room
and enable connectivity with PC applications including the Aastra BluStarTM for PC.
The S850i provides excellent acoustic echo cancellation and the conference phone is immune against
GSM interference. Using the latest and most innovative technologies the S850i allows you to hear and
be heard effortlessly.
Completely wireless, the Aastra S850i is a unique marriage of innovative technology and ergonomic
design allowing unparalleled freedom and flexibility for audio and video conferencing.
S850i highlights
No more wires on the conference table
Wireless flexibility for small, medium or large conference rooms
Superior audio quality and high pickup range with two omnidirectional microphones
Conference calls or private calls can be made using the handset dialer
One touch toggle to switch between private and conference calls
Connect to a video conferencing unit such as Aastra’s BluStar for Conference Room
Connectivity with PC applications such as Aastra’s Blustar for PC with optional USB connector kit
Bluetooth enabled, allows S850i to be the speaker and microphone for cell phone calls
Excellent acoustic echo canceller for speaker and microphones allows for a natural conversation
The S850i is compatible with Aastra’s MX-ONE, A400, A5000 and Clearspan communication
servers and multiple third party PBX platforms
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2 Functionality
Outstanding flexibility and excellent voice clarity are the core values of the S850i conference phone. The
wireless components can easily be placed wherever needed to provide the best conference call
experience.
2.1 Overview of Conference Phone Components
The product components are designed to optimize table space, and give users the freedom to place the
components where required.
Aastra S850i components:
Speaker: excellent voice clarity
Handset Dialer: place conference or private calls, and change/configure system settings
Two Omnidirectional Microphones: capture voice from all directions
Wireless Base Unit: wireless signaling to the speaker, microphones and handset dialer with
Ethernet connection to the communication server
Charger Tray: charging cradle for microphones, speaker and handset dialer
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2.1.1 Handset Dialer
The S850i Handset Dialer has an intuitive interface which enables users to easily manage call handling
and phone configuration.
The Dialer allows placing and receiving calls in private or conference mode, and switching between the
two through one touch toggle.
Up to 100 contacts can be stored in the Dialer, and the Recent Call List can be activated based on the
setting and the user’s preferences.
The S850i Dialer is not only designed for call handling, it can also be used for configuring the system
settings, and monitoring the S850i conference phone components.
Handset Dialer
Intuitive Dialer Interface
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2.1.2 Speaker
The S850i Speaker is a wireless omnidirectional speaker emitting sound in all directions to ensure
everyone in the conference room can hear and follow the conversation clearly.
The wireless speaker can be placed anywhere on the table to meet the needs of the conference call. It
can operate in or out of the charger tray during an active call, so you never missed a call.
The S850i Speaker has sleek form factor of 4” by 4” which is not constrained by hard wire cabling.
An additional Speaker may be purchased if needed (also requires the purchase of an additional Charger
Tray).
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2.1.3 Microphones
Omnidirectional Microphones
Two wireless tabletop omnidirectional microphones pick up sound from all directions ensuring everyone
participating in the conference call can be heard clearly.
The wireless flexibility of microphones allows the S850i conference phone to be configured to meet the
needs of small, medium or large conference rooms.
Microphones are equipped with a mute button, allowing users to mute or unmute microphones
separately. They also have an LED indicator which displays the mute status and battery charge level.
Microphones can operate in or out of the charger tray during an active call.
Lapel (Wearable) Microphone
The optional Lapel Microphone (purchased separately) allows for presenters to move freely about the
room and still be easily heard without having to talk loudly.
The Lapel Microphone is equipped with a rotatable clip ideal for attaching to a lapel or shirt.
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2.1.4 Charger Tray
The S850i Charger Tray provides charging capabilities for the Dialer, Microphones and Speaker, and
enables them to be charged in one organized location.
During a conference call, the charger tray can either be placed in a remote location or on the table to
provide charge for the battery-powered components.
All S850i components can operate in or out of the charger tray during an active call.
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2.1.5 Wireless Base Unit
The S850i Wireless Base Unit transmits and receives audio signals to and from S850i components
allowing them to operate wirelessly.
Simply locate the Wireless Base Unit in a convenient location where it can be connected to the IP
network using an Ethernet cable. The Base Unit is powered using Power over Ethernet (PoE).
The S850i Wireless Base Unit is equipped with audio input/output connection ports which allow
integration with a video conferencing unit such as the Aastra BluStar for Conference Room, PC
applications including the Aastra Blustar for PC, or a recording device.
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2.2 S850i Technology Overview
The Wireless Base Unit uses DECT connectivity to communicate with the Speaker and Microphones,
and a Bluetooth interface to communicate with the Dialer.
The S850i conference phone is available in two DECT frequencies; DECT 6.0 (1920-1930 MHz) mainly
used in North America and South America and DECT ETSI ETS 300 175 (1880 - 1900 MHz) generally
used in Europe, Asia, Australia, New Zealand, and Africa.
Outstanding HD audio is delivered using codec G.722 and a DECT frequency of up to 11 kHz.
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2.3 Major Features of S850i
2.3.1 Call Handling via the Handset Dialer
Make and receive calls using the Handset Dialer. Calls can be made using the dialer keypad, contact
directory or call history.
Users can place a call on hold, transfer a call (blind or supervised), or add a third party to the call. Threeway conference calls can be split, put on hold, and resumed.
The S850i Handset Dialer allows users to change the audio settings to their preferences during an active
call including adjusting the speaker volume, equalizer settings and audio mixer settings.
Switch between Private and Conference Calls
Due to the S850i Handset Dialer’s architecture, a powerful feature is made possible.
Calls can be placed in a private mode using the dialer. When participants are ready for the conference
meeting, the call can easily be switched to a conference call mode making use of the speaker and
microphones.
2.3.2 Call Handling Using Microphones
Call handling can not only be achieved using the Handset Dialer, phone calls can also be answered
using the microphones. Anyone at the conference table can answer a call by simply removing a
microphone from the charger tray or by pressing the multi-function button on the microphone, regardless
of where the Dialer is placed.
Multi-function
button
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2.3.3 Call Handling via Bluetooth
The Aastra S850i is Bluetooth enabled, which allows the conference phone to act as the speaker and
microphone for cell phone calls. Calls can be placed using a cell phone, and the call can then easily be
switched to a conference call. Conference calls can be reverted back to cell phone mode via an option
on the Dialer.
Bluetooth integration also enables users to make calls using PC applications that use the Hands Free
Profile (HFP) for Bluetooth 2.0 or higher.
2.3.4 Recent Call List
The Recent Call List stores contact information from calls placed or received, allowing the user to review
recent calls, redial a recent call, or store a recent call in the system directory (the Recent Call List can be
deactivated for privacy or security purposes).
2.3.5 Contacts
The S850i dialer can store 100 entries in the contact directory.
2.3.6 Speed Dial
Set up to 9 speed dial entries for easy access to your favorite contacts.
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2.3.7 Do not Disturb (DnD) Feature
The DnD option is easily accessible on the dialer home screen.
2.3.8 Call Forward
The Call Forward feature can be customized specifically to your needs. Users can choose to set the Call
Forward to:
Always forward incoming calls.
Forward calls to another number when “Do not Disturb” is selected.
Forward incoming calls when the call is not answered or after a certain time limit.
2.3.9 Notifications and Alerts
Missed call: Missed calls are displayed as a notification (number of missed calls) on the home screen.
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Voice mail: Alerts for new voice mails will pop up on the home screen together with a message count
indicator (switch configured).
2.4 Supported Languages
Multi-language support: English, French, German, Spanish, Portuguese, Italian.
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3 Applications
3.1 Conference Room
Wireless speaker and microphones give users the freedom for multiple configurations within the
conference room.
3.1.1 Small, Medium or Large Conference Rooms
The two omnidirectional microphones pick up voice from 360° and cover up to 30 feet in length.
3.1.2 Two Separate Areas within a Setting
The omni microphones can be placed in remote locations, and enable users to sit in different areas
within the same room. An additional speaker and charging tray may be purchased if needed.
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3.1.3 Interactive Audio Conference
Users can purchase an additional lapel (wearable) microphone which allows presenters or moderators to
leave the table and still be heard clearly without having to talk loudly.
Lapel (Wearable)
Microphone
3.2 Executive Office
The S850i can provide excellent capabilities for executive offices allowing the handset dialer to place a
private call or conference call.
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3.3 Unified Communications
3.3.1 Video Conference Collaboration
The S850i conference phone is equipped with balanced analog audio input/output connections facilitating
easy integration with video conferencing systems such as the Aastra BluStar for Conference Room
solution. This allows the S850i microphones and speaker to be used for video calls and provides
excellent acoustic echo cancellation and noise control for your video calls.
3.3.2 Integration with PC Applications
PC applications, including the Aastra BluStar for PC, can be integrated with the S850i via the audio
input/output connections (optional USB connector kit required).
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4 Supported Communication Servers
4.1 Aastra Communication Servers
S850i is supported with the following Aastra communication servers:
MX-ONE
Aastra 5000
Aastra 400
Clearspan
4.2 Third Party Call Managers
The S850i is a SIP standards based conference phone that complies with many SIP enabled call
managers.
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5 Market Introduction
5.1 S850i Roll-out
S850i Wireless Conference Phone
Release Schedule
S850i 2.1 GA firmware
June 2013
Aastra Plan sales tool ready
June 2013
Product launch into distribution
June 2013
Product launch with Aastra 5000 5.0 R5.4 SP2
June 2013
Product launch with Aastra 400 R3.0 SP1
July 2013
Product launch with MX-ONE 5.0 SP3
July 2013
Please contact your Aastra channel manager for further information on product introduction in your
market.
5.2 Marketing and Communications
Marketing materials for S850i are available and will be published on InfoChannel
(https://infochannel.aastra.com/). Additional marketing collaterals (ads, banners etc.) will be added to
InfoChannel when available.
Example content available:
5.2.1 Datasheets
A short factual collateral piece providing technical specifications of the S850i.
5.2.2 Product Description
Comprehensive product overview detailing key functionality and attributes of the S850i and the individual
devices and clients.
5.2.3 Sales and Pre-Sales Presentations
Power point presentations describing the S850i components, applications and features.
5.2.4 Ordering Information Overview
General ordering information for the S850i can be found in the S850i Ordering Information Overview
document.
For marketing material in other languages than English, please contact your local Aastra Country Sales
Unit.
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6 Education
Our training program is a fundamental stepping-stone to ensuring the right level of product knowledge
and service quality. It is also a way for CSU service teams and our partners to be aware of the product’s
intended uses and learn about best practice methodology in order to build up the right competence
needed to serve our customers efficiently and effectively.
Presale Presentation: Power point presentation describing the S850i components, applications and
features.
Training Presentation: Power point presentation briefly covering the S850i conference phone. Topics
include: component overview, applications and key features, installation and configuration, using the
device, troubleshooting and support, and ordering information.
Available on InfoChannel (https://infochannel.aastra.com/).
7 Licensing
No specific license is required to be installed on the S850i device itself. User licenses may be required
by the PBX and 3rd party software providers when used with the S850i.
For more information, please contact your Aastra channel manager.
8 Pre-Sale Business Support
8.1 Tools and Services
8.1.1 Aastra InfoChannel
Information about the S850i is available on Aastra InfoChannel (https://infochannel.aastra.com/).
Contact your Aastra channel manager for further information regarding access to Aastra InfoChannel.
8.1.2 Aastra Knowledge Base
Information about the S850i and notifications about firmware access and availability will be via the Aastra
Connect Knowledge base (https://connect.aastra.com/connect). Access to firmware for the S850i will be
available directly from Knowledge Base.
Contact your Aastra channel manager for further information regarding access to Aastra Connect
(Knowledge Base).
8.1.3 Aastra Plan – Sales and Configuration Tool
Aastra Plan is to be used as the sales and configuration tool: https://connect.aastra.com/connect/.
Contact your Aastra channel manager for further information regarding access to Aastra Connect (Aastra
Plan).
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----------------------------------------------------------------------------------------------------------------------© 2013 Aastra Technologies Limited. All rights reserved.
This document contains proprietary information, which is protected by copyright.
No part of this document may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying, recording, or by any
information storage and retrieval system, or translated into another language,
without the prior written consent of Aastra Technologies Limited, Concord, Ontario, Canada.
NOTICE
The information in this document is subject to change without notice.
AASTRA MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. AASTRA shall not be liable for errors
contained herein, neither for incidental nor for consequential damages in connection with the furnishing,
performance, or use of these materials.
Aastra Technologies Limited
Concord, Ontario, Canada
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