For: Français, Deutsch, Español, visit www.jblpro.com
2
Contents
Section 1: Welcome To The
Family .................................................................... 4
Before You Begin - Important Information . .................................................................. 5
Section 2: Precautions
Watch For These Symbols . .........................................................................................
AC Power Requirements .............................................................................................
CAUTION .....................................................................................................................
EON® Power Amplifiers - Operating Temperature . ......................................................
Care and Maintenance . ...............................................................................................
Mounting / Suspending EON® Speakers . ....................................................................
Stand Mounting Safety Precautions . ...........................................................................
Hearing Damage, Prolonged Exposure to Excessive SPL ..........................................
EON® Series Speakers Declaration Of Conformity ......................................................
6
6
6
6
6
7
7
7
8
Section 3: Quick Start
Packaging Contents ..................................................................................................... 9
Section 4: About the EON518S
Applications . .............................................................................................................. 10
Features ..................................................................................................................... 10
EON518S Specifications . ........................................................................................... 11
Block Diagram . ........................................................................................................... 11
Back Panel ............................................................................................................ 12-14
Section 5: Loudspeaker Placement and Suspension ................................................ 15
Using the suspension points ...................................................................................... 16
Section 6: Application Examples
Simple PA Using Built-In Mixer EON515 . ..................................................................
Small PA Using External Mixer EON510 . ..................................................................
Simple PA Using External Mixer and Subwoofer EON510 - EON518S .....................
Simple PA Using Built-In Mixer
and Adding More Power EON315 - EON510 - EON518S ....................................
PA Using Powered Mixer And Powered Subwoofers EON305 - EON518S ...............
PA Using Powered Mixer And Powered Monitors EON305 - EON515 ......................
Daisy-Chaining a PA System EON315 - EON510 - EON515 ....................................
PA System With Powered Mains and Floor Monitors EON510 - EON515 .................
17
18
19
20
21
22
23
24
Section 7: Connection Types
Balanced Lines .......................................................................................................... 25
Unbalanced Lines ...................................................................................................... 25
Unbalanced Sources to EON Powered Loudspeakers .............................................. 25
Cables and Connectors ........................................................................................ 25-26
Section 8: Trouble Shooting . ....................................................................................... 27
Section 9: Contact Information .................................................................................... 28
Section 10: Warranty Information ................................................................................ 29
3
Section 1: Welcome To The
Family
Thank you for choosing JBL Professional EON® Series loudspeakers. Since the launch of the very first EON
systems in 1995 they have proven to be the loudspeaker system that is all things to everyone and as such
remain the best selling powered speaker in professional audio history; congratulations on your choice!
You have now just invested in the next generation of EON, and like the previous versions remain the portable,
practical, and powerful choice of industry professionals as well as amateur enthusiasts alike. While retaining
the durability and quality of previous generations, the new EONs also offer a host of improvements over the
previous models. First and foremost are higher-quality components such as transducers with Differential Drive®
technology, which perform better while weighing less. The built-in amplifiers are more powerful, the design
more portable and user-friendly, and the addition of mounting and flying points add up to an even more useful
and flexible package.
In their quest to be ‘everything for everybody’, the EON Series loudspeakers offer unparalleled flexibility
and scalability to provide a variety of solutions for every sound reinforcement need. There are five models in
the series – four full-range systems and a subwoofer. Three of the full-range models are powered and one
passive. Why passive? A passive version offers the acoustic and physical features to those who just want to
upgrade their speakers.
With proper care your EON Series speakers should provide you with many years of flawless performance,
and are flexible enough to be a part of your sound reinforcement system even as it grows in scope.
4
Before You Begin - Important Information
Before using your EON® speaker system please review the following for important
information on safety and protection of your investment in quality loudspeakers.
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades
with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide
blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an
electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and
the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. U
se only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or
sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus
combination to avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. R
efer all servicing to qualified service personnel. Servicing is required when the apparatus has been
damaged in any way, such as power supply cord or plug is damaged, liquid has been spilled or objects have
fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or
has been dropped.
15. If Service Instruction in Owner’s Manual: “CAUTION - THESE SERVICING INSTRUCTIONS ARE FOR USE
BY QUALIFIED SERVICE PERSONNEL ONLY. TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT
PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE OPERATING INSTRUCTIONS
UNLESS YOU ARE QUALIFIED TO DO SO.”
16. To completely disconnect this apparatus from the AC mains, disconnect the power supply cord plug from
the AC receptacle.
17. “WARNING – TO REDUCE THE RISK OF FIRE OR ELECTRIC – SHOCK, DO NOT EXPOSE THIS
APPARATUS TO RAIN OR MOISTURE.”
18. D
o not expose this equipment to dripping or splashing and ensure that no objects filled with liquids, such as
vases, are placed on the equipment.
19. The mains plug of the power supply cord shall remain readily operable.
5
Section 2: Precautions
Watch For These Symbols
The lightning flash with arrowhead symbol within
an equilateral triangle, is intended to alert the user
to the presence of uninsulated. “Dangerous Voltage”
within the products enclosure that may be of sufficient
magnitude to constitute a risk of electric shock to
persons. The exclamation point within an equilateral triangle is intended to alert the user to the presence of
important operating and maintenance (Servicing) instructions in the literature accompanying the product.
AC Power Requirements
Before plugging an EON® speaker into an outlet ensure that it is able to provide
the appropriate AC power. EON speaker systems have been designed to
automatically detect 115V or 230V AC mains voltage 50/60 Hz.
DO NOT UNDER ANY CIRCUMSTANCES OPERATE THE UNIT WITH AN AC POWER SUPPLY LESS THAN
100V OR GREATER THAN 240V. DOING SO MAY RESULT IN SERIOUS DAMAGE TO YOUR SPEAKER
SYSTEM WHICH WILL NOT BE COVERED BY WARRANTY.
A robust AC supply is necessary for maximum performance. If the supply is too weak the bass performance may
be affected and if it sags (drops) too much the system may self-mute to protect itself. As soon as the appropriate
AC supply is restored it will continue to operate. Plugging multiple systems into the same outlet and long
extension cord runs may affect the AC supply to the systems.
CAUTION
In compliance with safety agency criteria and proper system operation, it is critical that the system
installer observe all electrical safety practices at all times and provide proper earth grounding for all
AC Power connections.
EON® Power Amplifiers - Operating Temperature
The design of the EON amplifier is such that it is very energy efficient and as a result does not get really hot.
In the rare event that it does get too hot it will automatically shut down to protect itself. When its temperature
has returned to within its operating range it will turn back on. A condition under which this may occur is when the
system is operated in very high ambient temperatures and the heat sink on the rear of the enclosure is in direct
sunlight. Always ensure adequate cooling and appropriate shade.
Care and Maintenance
While your EON speakers are rugged and will provide years of service, some common sense care in handling
will prevent damage and preserve appearance.
• If your speakers will be frequently moved, consider a padded carrying bag.
• If your EON speakers have been subjected to prolonged exposure to extreme low temperatures, avoid
subjecting them to heavy mechanical shock and warm the speakers up by playing at a low volume for one
hour before playing at loud levels.
• Keep the exterior of the speaker enclosure clean. Clean only with a dry cloth.
• EON speakers are not intended for fixed installation in outdoor environments. Moisture can damage the
speaker cone and surround, cause corrosion of electrical contacts, and create an electrical shock hazard.
Protect your speakers from moisture. Avoid exposing the speakers to direct moisture. Any electrically
powered device can produce dangerous shock hazards when wet or exposed to moisture. Keep speakers
out of extended or intense direct sunlight. The driver’s integrity may be affected and finished surfaces will be
degraded by long-term exposure to intense ultra-violet (UV) light.
6
THIS APPARATUS CONTAINS POTENTIALLY LETHAL VOLTAGES. TO PREVENT ELECTRIC SHOCK OR
HAZARD, DO NOT REMOVE CHASSIS, INPUT MODULE OR AC INPUT COVERS. NO USER SERVICEABLE
PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
Mounting / Suspending EON® Speakers
EON speakers are designed for portable applications in which the speakers will be stacked directly on the floor,
stage, speaker stands, or a solid, stable platform. When placed on a smooth surface such as polished wood
or linoleum, the speakers may move due to acoustical energy output. Precautions should be taken to assure
that the speaker does not fall off the stage or table on which it is placed. Optional accessory items are available
from JBL Professional and after-market suppliers to facilitate suspension and wall /ceiling mounting of EON
speakers. Only those items recommended by JBL Professional should be used. When using these items, review
all enclosed documentation and carefully follow all instructions and safety precautions.
CAUTION: Suspension of EON speakers should be done by qualified persons following safe rigging standards
and practices. Unsafe mounting or overhead suspension of any heavy load can result in serious injury and
equipment damage.
CAUTION: When suspending this product carefully follow JBL instructions and local ordinances. Do not attempt
to use unless you have read and understood all instructions including the JBL User’s Guide. Attachment of the
loudspeaker to a supporting structure should be referred to a qualified professional.
Stand Mounting Safety Precautions
EON series full range models include a 36 mm receptacle cup to allow mounting on tripod stands or on a pole
over subwoofers. When using stands or poles, be sure to observe the following precautions:
• EON speakers include a thumb-screw that must be tightened to secure the speaker to the tripod stand. Before
mounting the speaker on the stand, be sure to loosen the screw so that it doesn’t prevent the pole from fully
penetrating the socket.
• Check the stand or pole specification to be certain the device is designed to support the weight of the speaker.
Observe all safety precautions specified by the manufacturer.
• Always verify that the stand (or subwoofer/pole) is placed on a flat, level and stable surface and be sure to fully
extend the legs of tripod type stands. Position the stand so that the legs do not present a trip hazard.
• Route cables so that performers, production crew, and audience will not trip and topple the speakers over.
• Inspect the stand (or pole and associated hardware) before each use and do not use equipment with worn,
damaged or missing parts.
• Do not attempt to place more than one EON series speaker on a stand or pole.
• Always be cautious in windy, outdoor conditions. It may be necessary to place additional weight (i.e. sandbags)
on the base of the stand to improve stability. Avoid attaching banners or similar items to any part of a speaker
system. Such attachments could act as a sail and topple the system.
• Unless you are confident that you can handle the weight of the speaker, ask another person to help you get it
onto the tripod stand or pole.
Hearing Damage, Prolonged Exposure to Excessive SPL
EON series loudspeakers are easily capable of generating sound pressure levels (SPL) sufficient to cause
permanent hearing damage to performers, production crew and audience members. Caution should be taken
to avoid prolonged exposure to SPL in excess of 90 dB.
7
EON® Series Speakers Declaration Of Conformity
Safety And EMC Compliance Specifications
EN 55103-1:1997 Electromagnetic Compatibility - Product Family Standard for Audio, Video, Audio-Visual
and Entertainment Lighting Control Apparatus for Professional Use, Part 1: Emissions
EN 55103-1:1997 Magnetic Field Emissions-Annex A@ 10 cm and 20 cm
EN 55022:2003 Limits and Methods of Measurement of Radio Disturbance Characteristics of ITE:
Radiated, Class B Limits; Conducted, Class A
EN 55103-2:1997 Electromagnetic Compatibility - Product Family Standard for Audio, Video, Audio-Visual
and Entertainment Lighting Control Apparatus for Professional Use, Part 2: Immunity
EN 61000-4-2: A2:2001 Electrostatic Discharge Immunity (Environment E2-criteria B, 4 kV Contact, 8 kV
Air discharge)
EN 61000-4-3:2003 Radiated, Radio-frequency, Electromagnetic Immunity (Environment E2, criteria A)
EN61000-4-4:2005 Electrical Fast Transient/Burst Immunity (criteria B)
EN 61000-4-5:2001 Surge Immunity (criteria B)
EN 61000-4-6:1996 Immunity to Conducted Disturbances Induced by Radio-Frequency Fields (criteria A)
EN 61000-4-11:2004 Voltage Dips, Short Interruptions and Voltage Variation
UL 6500 2nd Edition 1999 Audio/Video and Musical Instruments Apparatus for Household, Commercial,
and Similar General Use
UL Compliance Specifications
UL60065/C22.2 No. E60065:03/IEC 60065 7th Ed.
FCC Compliance Notice
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
CAUTION: Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. However there is no guarantee that the interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio and television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
collect the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio / TV technician for help.
8
Section 3: Quick Start
Congratulations on your purchase of JBL Professional EON® Series loudspeakers! We know you are anxious to
get up and running as fast as possible, which is why you are reading this section. The following will help you get
set up as soon as possible.
Packaging Contents
Your EON518S system should include the following:
1 x EON518S speaker
1 x 10’(3m) IEC Power Cable
1 x User’s Guide
1. Refer to the Application Examples with EON518S in Section 6.
2. Turn the LEVEL control fully counter-clockwise.
3. Plug the XLR cable from the mixer into either INPUT A or B connectors, or both if using the Left and Right
outputs from the mixer.
4. POWER UP PROCEDURE
The main power switch is located on the input panel on the back of the enclosure. Always ensure that the
speaker system is the last thing you power up, and the first thing to turn off when operating your complete
PA system. If speaker systems are daisy chained together always turn off the last system in the chain first.
Power “on” is indicated by the illumination of the logo on the front of the enclosure and the amplifier power
“on” LED.
•F
irst, switch on the power to the mixer, audio sources, or musical instruments that
are feeding your EON.
• Next, turn on the power switch (the power indicator will illuminate).
• Reverse this process when shutting down your system.
5. SET VOLUME
• If you are using an audio mixing console, refer to the manufacturer’s instructions to properly
set gain structure.
• Turn up your sources to the level that will be used in performance and talk, sing or play into the system.
• Bring the LEVEL control up (clockwise) until the desired volume has been reached and tonal balance
of bass in the complete system.
6. CHECK THE LIMIT LED - The LIMIT indicator flashes when the loudspeaker’s on-board amplifiers are
approaching maximum output. Occasional flashes are normal for very loud operation. However, if the
LIMIT LED stays illuminated, the sound may be distorted and it is an indication that more speakers or a
lower performance volume may be required for your specific application.
9
Section 4: About the EON518S
Applications
• Live sound reinforcement, speech and vocals, music playback in entertainment,
A/V, and institutional venues - especially when ease of use and portability are important factors.
•E
xtending the low frequency output performance of powered and non-powered
full-range speaker systems.
• Optimized for complete compatibility with EON® full-range speakers.
Features
10
• 500 watt Powered High Performance Subwoofer System
• True portability weighing only 29.5 kg (65 lb)
• Compact sub enclosure
• Designed handles with comfort rubber grips for easy transport
• 18” Differential Drive® low-frequency driver with neodymium
magnet for low-distortion and light weight.
• Stereo balanced loop-through outputs
• Integrated and switchable High Pass Filter on loop-through outputs
• Easy “daisy-chain” connections for extending the system
• Polarity reverse selector
• Integrated 36 mm pole mount socket for sub/satellite applications
• Efficient Class-D amplifier technology
• Rugged DuraFlex™ finish
EON518S Specifications
System Type:
Self powered 18", bass-reflex design
Frequency Range (-10 dB):
36 Hz - 130 Hz
Frequency Response (±3 dB):
42 Hz - 100 Hz
Crossover Frequency:
120 Hz (HPF switchable on outputs)
System Power Rating:
500 W continuous, 1000 W peak
Distortion:
Less than 0.1% at rated power
Maximum SPL:
129 dB
Signal Indicators:
Limit: Red LED indicates input overload condition
Signal: Green LED indicates signal present
Input Gain:
- infinity to +4 dBu
Input Impedance:
Nominal 20k Ohms (balanced)
Polarity:
0° or 180° phase shift
LF Driver:
1 x JBL 268G 460 mm (18”) Differential Drive® integrated
woofer with dual voice coils, 4 ohm load
Enclosure:
18 mm, plywood
Suspension / Mounting:
36 mm pole socket on top
Finish:
DuraFlex™ finish
Grille:
Powder coated perforated steel with acoustically transparent black screen backing.
Input Connectors:
Balanced XLRs with loop through (stereo) to balance XLR satellite outputs.
¼” Speaker level input.
XLR Pin Assignments:
Pin 2 (+), Pin 3 (-), Pin 1 (GND)
AC input:
120 – 230v, 50/60 Hz
Dimensions (H x W x D):
617 x 569 x 652 mm (24.3 x 22.4 x 25.7 in)
Net Weight:
29.5 kg (65 lb)
Block Diagram
11
Back Panel
12
Back Panel
13
Back Panel
14
Section 5: Loudspeaker Placement and Suspension
The following guidelines will help you achieve optimum sound wherever you use your EON® loudspeakers:
Raise the speakers as high as possible.
For best results try to get the high frequency horn at least 2 to 4 feet above the heads of the audience. If the
speakers are too low, the people in the back of the audience will not receive the best quality sound.
Place the speakers between the microphones and the audience.
Feedback occurs when the microphones pick up sound from the speakers and “feed” the sound back through
the sound system. If space is limited, point the speakers away from the microphones to reduce feedback.
Locate the speakers away from turntables.
Low-frequency feedback occurs when the output of the speaker is picked up by the tone arm of the turntable
and is re-amplified. A heavy, solid turntable base and shock mounting can also reduce this type of feedback in
DJ applications.
Use more speakers in large or highly reverberant spaces.
Spreading speakers throughout these spaces will produce much better sound than trying to compensate with
loudness level or equalization. For very long distances, the use of another set of speakers with time delay is
recommended.
Stand speakers upright for PA - Tilt the speakers back on the side for stage monitoring. Upright stance
provides even coverage over a wide area. EON speakers are also designed with two slanted positions for
stage monitoring applications.
15
Using the suspension points
CAUTION: Suspension of EON® speakers should be done by qualified persons following safe rigging standards
and practices. Unsafe mounting or overhead suspension of any heavy load can result in serious injury and
equipment damage.
CAUTION: When suspending this product carefully follow JBL instructions and local ordinances. Do not attempt
to use unless you have read and understood all instructions including the JBL User’s Guide. Attachment of the
loudspeaker to supporting structure should be referred to a qualified professional.
CAUTION: Do not suspend speaker from pull-back point.
Before suspending the system, inspect all components involved for cracks, deformations, corrosion and/or
missing or damaged parts that could reduce strength and safety of the installation.
1. Remove suspension point caps
2. Insert load rated shoulder eyebolt with spacers and tighten appropriately
Never suspend more than one EON system from its suspension points.
16
Section 6: Application Examples
EON515
Simple PA Using Built-In Mixer
Using the Mix/Loop function
17
Section 6: Application Examples
Small PA Using External Mixer
18
EON510
Section 6: Application Examples
EON510 - EON518S
Simple PA Using External Mixer and Subwoofer
19
Section 6: Application Examples
EON315 - EON510 - EON518S
Simple PA Using Built-In Mixer And Adding More Power
20
Using the Mix/Loop function
Section 6: Application Examples
EON305 - EON518S
PA Using Powered Mixer And Powered Subwoofers
21
Section 6: Application Examples
PA Using Powered Mixer And Powered Monitors
22
EON305 - EON515
Section 6: Application Examples
EON315 - EON510 - EON515
Daisy-Chaining a PA System
Using the Mix/Loop function
23
Section 6: Application Examples
PA System With Powered Mains and Floor Monitors
Gigging with the built-in mixers only
24
Using the Mix/Loop function
EON510 - EON515
Section 7: Connection Types
There are two basic types of audio system interconnections for audio signals: Balanced and Unbalanced.
Your EON® can accept either type of input.
Balanced Lines
In audio, a balanced line is a three-conductor system in which the two signal wires carry an equal, but
opposite voltage with respect to the ground wire. The ground wire acts only as a shield and does not carry
any audio signal current. Outside interference (such as RFI - Radio Frequency Interference) is either
shielded from the internal signal conductor, or if it gets into the cable is cancelled out by the opposite signals
at the receiving end. Balanced connections are preferred for any longer cable runs.
Unbalanced Lines
Unbalanced cable is a two-wire system where the shield (ground wire) acts as one of the current carrying
signal conductors. The center conductor enclosed by the shield is commonly known as the “hot” conductor.
Unbalanced audio cables do not reject noise as well as balanced lines.
Unbalanced lines are typical in home hi-fi type systems and on the outputs of electronic musical
instruments. These work well if the distance between the components is short, the signal level is
relatively high and all of the electronics used in the system are plugged into the same AC service.
Unbalanced Sources to EON Powered Loudspeakers
If you need to connect your EON speakers to an unbalanced source you have two options:
• Use the LINE 1 and LINE 2 connectors. These inputs are balanced but will accept
unbalanced inputs without the need for any special adapters.
• Use an adapter or special cable
Cables and Connectors
Speakon® is a registered trademark of Neutrik AG.
25
Cables and Connectors (continued)
26
Section 8: Trouble Shooting
Symptom
No sound
No sound, speaker is connected
to working AC power but won’t
come on.
No sound. Speaker comes on.
Likely Cause
What to do
Speaker not connected
to active AC power
Verify that speaker is connected and that the circuit is on
Power not switched on
Switch on power and verify that power LED is on
Speaker power cable is faulty
or improperly connected.
• Re-seat the power cable at both ends.
• Substitute a known-good power cable
Blown fuse
• Check fuse and replace with same type “spare fuse in holder”.
Signal source
(mixer, instrument, etc.)
is not sending.
• Check VU meters on the source mixer
• Verify that the tape or CD is playing.
• Use headphones to verify that the instrument is actually
sending an audio signal
Faulty cables and connections
• Disconnect and re-seat signal cables.
• Replace suspected cable with a known-good cable
No sound with microphone
connected directly to the
MIC/ LINE input.
Microphone requires
phantom power
The EON does not supply phantom power. Switch to a dynamic
microphone, use a battery powered microphone (if possible),
use an external phantom power supply for condenser type microphones.
Signal sounds distorted and very
loud, LIMIT light is lit most of the
time.
Excessive input signal, trying
to exceed the capabilities of
the speakers
• Reduce the output level of the source.
• Turn down the level controls on the speaker.
• Use additional EON speakers.
Signal sounds distorted even at
moderate volumes, LIMIT light
is not lit.
Mixer or other source
is overdriven
Review the Owner’s Manual for your mixer and adjust controls as needed.
• Input sensitivity (gain)
• Channel faders
• Master faders Once this is done, review the instructions in the Quick Start
section of this guide.
Lots of hiss in the sound,
the mixer controls are at
very low settings.
Improper gain structure
• Make sure that the MIC/LINE switch is in the LINE (disengaged) position.
• Reduce the level settings at speaker. Review the Owner’s Manual for
your mixer and adjust controls as needed.
• Input sensitivity (gain)
• Channel faders
• Master faders
Noise or hiss heard at output.
Noisy source device
Disconnect the devices that are connected to your speaker one at a time. If
the noise goes away, the problem is with the source or the
connecting cable.
Improper A/C ground or
faulty equipment connected
to mixer input
Disconnect or mute channels one at a time to isolate the problem. Refer to
the owner’s manual of the faulty equipment for troubleshooting help.
Faulty cable between source
equipment and mixer
Substitute a known-good cable for the suspected faulty cable.
Improper A/C grounding, ground
loops
• ‘Lift’ the audio ground by using an XLR/F to XLR/M adapter on one end.
• Re-route audio cables away from AC power and lighting cables.
Excessively long unbalanced
cable run
• Use the balanced outputs (if available) of your mixer or source equipment
to drive your EON speakers.
• Use a “DI” (direct injection) box to convert your unbalanced equipment
output to a balanced output.
Improper system gain structure
Reduce the INPUT level controls and increase the output level of your
source devices.
The inputs from INPUT 1 and
INPUT 2 aren’t coming out of the
OUT connector
MIX/LOOP SWITCH
set improperly
Set the MIX/LOOP SWITCH to the MIX position (depressed).
The speaker connected to the OUT
connector goes up in volume when
I adjust the INPUT 3 control on the
first speaker.
MIX/LOOP SWITCH
set improperly
Disengage the MIX/LOOP OUT switch, Set to LOOP.
Microphones are pointed into
the speakers
Move the speakers so they do not point at the microphone’s pickup pattern.
Equalizer settings
are incorrect
Locate the feedback frequency and reduce it using the mixer EQ or an
external equalizer.
Excessive gain
Reduce the gain at the mixer and move the microphone closer
to the sound source.
Hum or Buzz that increases or
decreases when the mixer level
controls are moved.
Hum or Buzz
Speakers feed back and howl
when the microphone volume is
turned up
27
Section 9: Contact Information
Mailing Address:
JBL Professional
8500 Balboa Blvd.
Northridge, CA 91329
Shipping Address:
JBL Professional
8500 Balboa Blvd., Dock 15
Northridge, CA 91329
(Do not return product to this address without first obtaining prior authorization from JBL)
Customer Service:
Monday through Friday
8:00am -5:00pm
Pacific Coast Time in the U.S.A.
(800) 8JBLPRO (800.852.5776)
www.jblproservice.com
On The World Wide Web:
www.jblpro.com
Professional Contacts, Outside the USA:
Contact the JBL Professional Distributor in your area. A complete list of JBL Professional international
distributors is provided at our U.S.A. website: www.jblpro.com
28
Section 10: Warranty Information
The JBL Limited Warranty on professional loudspeaker products (except for enclosures) remains in effect for
five years from the date of the first consumer purchase. JBL amplifiers are warranted for three years from the
date of original purchase. Enclosures and all other JBL products are warranted for two years from the date of
original purchase.
Who Is Protected By This Warranty?
Your JBL Warranty protects the original owner and all subsequent owners so long as: A.) Your JBL product
has been purchased in the Continental United States, Hawaii or Alaska. (This Warranty does not apply to JBL
products purchased elsewhere except for purchases by military outlets. Other purchasers should contact the
local JBL distributor for warranty information.); and B.) The original dated bill of sale is presented whenever
warranty service is required.
What Does The JBL Warranty Cover?
Except as specified below, your JBL Warranty covers all defects in material and workmanship. The following
are not covered: Damage caused by accident, misuse, abuse, product modification or neglect; damage
occurring during shipment; damage resulting from failure to follow instructions contained in your Instruction
Manual; damage resulting from the performance of repairs by someone not authorized by JBL; claims based
upon any misrepresentations by the seller; any JBL product on which the serial number has been defaced,
modified or removed.
Who Pays For What?
JBL will pay all labor and material expenses for all repairs covered by this warranty. Please be sure to save
the original shipping cartons because a charge will be made if replacement cartons are requested. Payment of
shipping charges is discussed in the next section of this warranty.
How To Obtain Warranty Performance
If your JBL product ever needs service, write or telephone us at JBL Incorporated (Attn: Customer Service
Department), 8500 Balboa Boulevard, PO. Box 2200, Northridge, California 91329 (818/893-8411). We may
direct you to an authorized JBL Service Agency or ask you to send your unit to the factory for repair. Either way,
you’ll need to present the original bill of sale to establish the date of purchase. Please do not ship your JBL
product to the factory without prior authorization. If transportation of your JBL product presents any unusual
difficulties, please advise us and we may make special arrangements with you. Otherwise, you are responsible
for transporting your product for repair or arranging for its transportation and for payment of any initial shipping
charges. However, we will pay the return shipping charges if repairs are covered by the warranty.
Limitation of Implied Warranties
ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE LENGTH OF THIS WARRANTY.
EXCLUSION OF CERTAIN DAMAGES
JBL’S LIABILITY IS LIMITED TO THE REPAIR OR REPLACEMENT, AT OUR OPTION, OF ANY DEFECTIVE
PRODUCT AND SHALL NOT INCLUDE INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND. SOME
STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS AND/OR DO NOT
ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS
AND EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,
AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY, FROM STATE TO STATE.
JBL Professional
8500 Balboa Boulevard
Northridge, CA 91329 USA
7/2008 Visit us online at www.jblpro.com
EON® and Differential Drive® are registered trademarks of JBL/Harman.
29
Part Number: 364822-001