Russell Hobbs RHWM61200B Instruction manual

6KG 1200 Spin Speed Washing Machine
Instruction Manual
Model number: RHWM61200B
For Customer Services & Spare Parts please call 0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit
us at www.productcareuk.com
Contents
Safety Instructions
……………………………………………………………………
3-4
Before using the appliance
……………………………………………………………………
5-6
Installation
……………………………………………………………………
6 - 10
How to use
……………………………………………………………………
11 - 18
Washing procedure & program
selection
……………………………………………………………………
19 - 20
Maintenance
……………………………………………………………………
21 - 24
Removing stains
……………………………………………………………………
25
Trouble shooting
……………………………………………………………………
26 - 27
Specification
……………………………………………………………………
28
Connections to mains supply
……………………………………………………………………
29
Spare parts
……………………………………………………………………
30
For Customer Services & Spare Parts please call 0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit us at
www.productcareuk.com
Safety Instructions
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Do not use an extension lead for this appliance. Only plug directly into a wall socket.
Do not plug in damaged plug sockets
In case the power cable becomes damaged, contact 0845 208 8750 for advice.
Never pull the cable when unplugging – always grip the plug itself.
Do not plug-in or pull-out the plug from the receptacle with wet hands to prevent
electric shock.
Never touch the machine with wet hands or feet.
Never open the detergent drawer when the appliance is running.
Never force the door to open when the washing machine is running.
Do not touch discharging hose and water during discharging as the appliance may reach
high temperatures when running.
In case of any breakdown, unplug the appliance first and then turn the tap off. Do not
attempt to repair by yourself, always contact 0845 208 8750 for advice.
Remember that packaging materials of your machine may be dangerous for children.
Keep the packaging materials in a place where children cannot reach or dispose of them
appropriately.
Do not allow your children to play with the washing machine as it is an electricallydriven appliance.
Keep your pets away from your machine.
Your machine should only be used by adults in line with the information provided in this
user’s manual.
Your machine is designed to be used domestically. Commercial use will cause your
warranty to be cancelled.
Anyone’s intervention to your machine except for a qualified engineer, in anyway will
cause your warranty to be invalid.
Ideal operating temperature of your machine is 15-25˚C.
Do not place your machine on carpet as this will block ventilation of the base.
Do not keep inflammable liquids near your machine.
You should remove the transport bolts of your machine before the first usage. Faults
occurring in machines operated with transport bolts fitted are not covered by the
warranty.
Do not put the discharging hose of your machine in a bucket or sink.
Your machine is not covered under warranty for faults caused by any kind of external
factors (pesticides, fire, etc.).
For Customer Services & Spare Parts please call 0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit us at
www.productcareuk.com
3
Safety Instructions
• The appliance is not intended for use by people (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge unless
they have been given supervision or instruction concerning use of the appliance by a
person responsible for their safety. Children should be supervised to ensure that they do
not play with the appliance.
Recommendations
• Ensure you run the machine empty on a full cycle at 90°C with detergent before using
the machine properly for the first time.
• Put detergent into the drawer at the beginning of each wash.
• It is recommended that you wash only extremely dirty laundry in prewashing
programme.
• The amount of laundry you put in your washing machine should not exceed 7kg.
• If your machine is not going to be used for a long time you should unplug the appliance,
turn off the water inlet and leave the door slightly open. This is so that the inside of your
machine will remain dry and will not cause an unpleasant smell of damp.
Important note:
Please read this booklet before installing and switching on this appliance. The
manufacturer assumes no responsibility for incorrect installation and usage as described in
this booklet.
For Customer Services & Spare Parts please call 0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit us at
www.productcareuk.com
4
Before using the appliance
• Transportation screws which are located at the back of the machine, must be removed
before using or running the machine. You will void the manufacturer’s guarantee if
these are not removed before using or running the machine
• Before installation, check that all parts listed below are present. If any parts are
missing, please contact the product care service team on 0845 208 8750.
Note
The drawings in the book may vary from your washer model. They are designed to show
the different features of all models covered by this book. Your model may not include all
features.
The Front of the machine
Variable temperature dial
Auxiliary buttons
Programme dial
Detergent drawer
Door
Cover of pump filter
For Customer Services & Spare Parts please call 0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit us at
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5
Before using the appliance
The Back of the machine
Water inlet valve
Transport bolts
Discharging hose
Power cable
For Customer Services & Spare Parts please call 0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit us at
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5
Installation
1. Before operating the washing machine, remove the 4 transportation screws and rubber
spacers from the back of the machine. If the screws are not removed, it may cause
heavy vibration, noise and product malfunction, (voiding the guarantee).
2. Unscrew the 4 screws with a wrench, spanner or cross-tip screwdriver. Keep the 3 screw
as they will need to be re-used if the machine has to be transported.
3. Close the holes with the cap holders supplied
6
Installation
4. Adjust the level of washing machine by the adjustable feet. Please check if there is a gap
between the four adjustable feet and the floor. If there is then adjust the level of the
washing machine by turning the adjustable feet. Make sure that the machine does not
sway and that it is completely level. After the adjustment is finished, turn the fixing nuts
up tightly, so that the adjustment that has been made is fixed.
NOTE
The machine should not sway and all the adjustable feet should sit/touch the floor.
Location of the Washing Machine
• Check location where the washer will be installed. Make sure you have everything
necessary for correct installation.
• Do not place or store your washer below 0°C (32°F) to avoid any damage from freezing.
• Do not place or store laundry products on top of washer at any times.
• Install the washer on the horizontal solid floor, flat, non-slippery and tough floor. Do not
install onto a carpet.
• If the washer is installed on an unsuitable floor, it could make considerable noise, vibrate
severely and cause a malfunction. If the washer is not level, adjust the leg up or down for
horizontal installation.
• Never put cardboard, wood or other materials under your machine to try and stabilise
the unit
• Ventilation openings must not be obstructed.
• Leave some space (right & left : 2cm, rear : 10cm).
• In case of built-in installation, the distance between top of the washer and bottom of
upper plate should be at least 3mm.
7
Installation
Electrical connection
• Your washing machine is set to 220-240V and 50Hz.
• The mains cord of your washing machine is equipped with a specific earthed plug. This
plug should always be inserted to a earthed socket of 13 amps. The current value of the
fuse should be 10 amps.
• We do not take responsibility for any damage that occurs due to non earthed usage.
• Operating your machine under low voltage will cause the life cycle of your machine to
be reduced and its performance to be restricted.
Water
The washer should be connected to the water mains using new hose sets. Old hose sets
should not be reused. In using only one water tap or in case of only one water inlet valve,
connect the inlet hose to the cold water inlet valve.
Water inlet hose connection
• Be careful not to confuse hot water inlet and cold water inlet.
• Your machine has a single water (cold) inlet.
• To prevent leakages on the connection joints, 1 seal is included in the hose packing, (Fit
this seal on the end of the water inlet hose at the tap side.)
• After all connections are completed, check for leakages around the connection joints by
turning on your tap completely and seeing if any water escapes.
• Be sure that the water inlet hoses are not folded, twisted, crushed or elongated by
stretching.
For Customer Services & Spare Parts please call 0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit us at
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8
Installation
Ordinary tap (not included)
Screw-shaped tap
For Customer Services & Spare Parts please call 0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit us at
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9
Installation
Water drainage
• Never forget to install drain hose before operating your washer.
• The water drain hose should be mounted at a height of minimum 60 cm, maximum 100
cm from the ground.
• The end of the water drain hose can be fitted directly to the drainage hole on the back
side of the washer.
• When installing the drain hose pipe, secure it tightly with a string or tie extensions are
available but is not included.
• Never attempt to extend the water drain hose by adding extra parts.
• If the drain hose is too long, do not force it back into the washer. This will cause
abnormal noise and damage to the product.
For Customer Services & Spare Parts please call 0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit
us at www.productcareuk.com
10
How to use
To obtain the best washing results, you must operate your washer properly. This section
gives you this important information.
Preparing clothes for washing
• Close zippers, snaps, and hooks to avoid snagging other items.
• Remove pin, buckles, and other hard objects to avoid scratching the washer interior.
• Empty pockets and pull them inside out.
• Turn down cuffs and turn synthetic knits inside out to avoid pilling.
• Reverse textiles such as pants, knitwear, t-shirt and sweat suit
• Tie strings and sashes to avoid tangling.
• Treat spots and stains. (See ‘Removing stains’ section).
• Follow the washing instructions supplied on the clothing
Important note
Faults that emerge due to the penetration of foreign objects will void the manufacturer’s
guarantee
• Separate heavily soiled items from lightly soiled ones, even if they would normally be
washed together.
• Separate dark colours from light colours, colourfast items from non-colourfast item
• Wash lint producers and lint collectors separately.
Loading clothes for washing
• Drop items into the washer loosely. Items should move easily through wash water for
the best cleaning and wrinkle-free results.
• Load washer properly and select the correct load size setting.
• Overloading and selecting a setting too small for the wash load can :
• Cause poor cleaning
• Increase wrinkling
• Create excessive lint
• Wear out items faster (because of pilling)
Mix large and small items in each load. Load evenly to maintain washer balance. An
unbalanced load can make the washer vibrate during spin.
11
How to use
• Reduce wash time when using a small load size setting. A load with only a few small
items needs less wash time.
• Use a large load size setting to reduce wrinkling with permanent press clothes and some
synthetic knits. These items should have more room to move in the water than heavy
items. (towels, jeans).
• Ensure that no laundry is caught between the cover and below the seal when closing the
door of your machine.
• When closing the door, push the door of your machine until you hear the locking sound
– this indicates the door is fully closed.
• Close the door of your machine properly; otherwise your machine will not start the
washing operation
Important note:
Maximum loading capacity may vary based on the laundry type you wash, degree of
contamination and the programme you have chosen. Do not exceed maximum dry
loading capacity indicated in the programme table for washing programmes. The
following table of laundry weights should be used as an indication of what you are
loading into the machine:
Laundry type
Towel
Linen
Bathrobe
Duvet/quilt cover
Pillow case
Underwear
Tablecloth
Weight (Kg)
0.2
0.5
1.2
0.7
0.2
0.1
0.25
12
How to use
Adding detergent
• Please use only the powder detergent for the front loader washing machine.
• Please use the correct amount of detergent in conformity with the instruction of the
detergent manufacturer.
• Using a large amount of detergent, more than the recommended amount, can cause
lots of soapsuds and will overload to the motor. In addition, this will deteriorate the
washing and rinse performance.
Liquid level detergent plate
Siphon cover
Main washing compartment
Prewash compartment
Fabric softener compartment
Adding fabric softener
• If desired, add measured liquid fabric softener to the softener inlet.
• Pour liquid fabric softener into the dispenser using the amount recommended on the
packaging of the fabric softener.
• Do not exceed the maximum fill line.
• Overfilling can cause early dispensing of the fabric softener which could stain clothes.
• Do not open the detergent case when water is supplied.
• Avoid pouring fabric softener directly on the clothes.
For Customer Services & Spare Parts please call 0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit
us at www.productcareuk.com
13
How to use
Detergent drawer
Program dial
Temperature dial
Auxiliary functions
Select the required washing programme by rotating the programme dial in either direction
(clockwise or anti-clockwise). Ensure that the programme dial is aligned with the required
programme.
The washing water temperature of a selected programme can be changed by using the
Temperature dial. The temperature can be changed between cold wash (“Temp”) and
90°C.
Important note
• The temperature of a selected programme cannot be increased, it can only be
reduced.
• The temperature that is selected by the Temp dial will override the temperature of the
selected programme, but only if the Temp dial temperature is lower than the
temperature of the programme that has been selected.
Once the correct program and the correct temperature have been selected, and the door is
closed. Press the Start/pause auxiliary button and the washing machine will start.
14
How to use
Start/pause button
Used to start a selected program or pause during operation.
Important note
• If you want to cancel/reset a programme after it has started, press the Start/pause
button, turn the programme dial to the stop.
• Wait a while Ready light goes out, turn the dial to the required new programmed,
wait again while the Red light comes on and the press the Start/pause button.
• Once a new programme is selected the product will discharge the water from the old
programme
Auxiliary function buttons
Rinse hold
• This function is recommended to be used when the laundry cannot be removed
immediately after the end of a programme, as this will prevent creasing.
• When this button is pressed, the last rinsing water is not drained. For the program to
continue after it gets to this point, repress the Rinse hold button.
Note
If you do not want your sensitive clothes to be spun or you want them to spin gently,
turn the programme dial to Stop position. Then turn the dial to the drain or spin
programme and press the Start/pause button. If the program you have selected is the
Drain programme, your machine will drain the water. If you have selected the Spin
programme, your machine will perform a spinning operation and then end the program.
Extra rinse
You can have an extra rinse completed in addition to the rinses to the ones in the different
washing programmes by simply pressing the Extra rinse button.
Easy iron
By using this function, you clothes will be less wrinkled after washing, (if taken out
immediately after the programme it has been selected with has finished).
Important note
• If you forget to use any of the additional functions before a programme has started,
press the additional function button you require. If the indicator light of the function
button you have pressed stays on the additional function will be activated, if the
indicator light flashes or flashes and goes out then the additional function will not be
activated.
15
How to use
• The Easy iron and Rinse hold functions cannot be used in conjunction
Function indicator lights
• When the Start/pause button or any function button is pressed, the corresponding light
turns on.
• The light turns off when the function button or start/pause button is re-pressed, or
when the process that has been selected is complete.
Important note
The function indicator lights are also used in failure detection system mentioned in
section 9.
To cancel/reset a programme
• If you want to cancel/reset a programme after it has started, press the Start/pause
button, turn the programme dial to the stop.
• Wait while the Ready light goes out, turn the dial to the required new programmed, wait
again while the Red light comes on and the press the Start/pause button.
• Once a new programme is selected the product will discharge the water from the old
programme.
To end a running programme
• If you want to end a running program early, press the Start/pause button and turn the
program dial to the Stop position.
• Turn the program dial to “Drain” or “Spin” programmes.
• The program ready light will come on and press the Start/pause button.
Programme ending
• Your machine will automatically stop when the programme you have selected ends and
the End light will come on.
• Turn the program dial to Stop position and wait for approximately 2 minutes until the
door is unlocked and it can be opened.
• You can open the door by pulling the handle of the door towards yourself and you are
now able to take out your laundry from the machine.
• After you have unloaded your laundry from the machine leave the door open so the
interior of your machine can dry.
• Turn of the power at the plug socket and unplug your machine.
16
How to use
Before Use
• Plug in the machine
• Ensure the inlet hose is connected correctly and turn the inlet valve from its closed
position to the open position.
• Check that the drainage pipe is connected correctly.
• Open the machine door.
• Place your laundry in your machine.
• Push the door of your machine until hearing the locking sound.
• Select the programme you require.
• Press/select any of the auxiliary functions that are required and if applicable to the
programme*
• Put detergent and softener in the detergent drawer, (if required).
• Press the Start/pause button
First Wash
Before using the machine for laundry, ensure you run the machine on a cycle of 95°C,
with detergent and without laundry.
Auxiliary Functions
• Before starting the programme, you can select an additional function if you so wish.
• Press on the button of the additional function you wish to select.
• If the additional function light on the function button pressed stays on continuously, the
function you have selected will be activated.
• If the additional function light on the function button pressed flashes or flashes and
goes out, the function you have selected will not be activated.
• The Easy iron and Rinse hold functions cannot be used in conjunction.
• If an additional function fails to activate, this is because not all additional functions are
available with all programmes.
Important note
If the power is turned off at any stage of the washing programme and then turned on,
your machine will continue the programme from the point where it was interrupted.
This is not harmful for your machine.
For Customer Services & Spare Parts please call 0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit
us at www.productcareuk.com
17
How to use
Child lock
• Child lock is used in order to protect the washing cycle from the effects of unwanted
button activations during the cycle. The Child lock is activated by pressing the Extra rinse
and Start/pause buttons on the control panel at the same for more than 3 seconds.
• When child lock is activated LEDs on the function buttons will flash to indicate that Child
Lock is active.
• When any of the programmes are running and the child lock is active, if another
programme is selected after programme dial is switched to the Stop position, the
programme already running will continue.
• In order to deactivate the Child lock, the same buttons, (Extra rinse and Start/pause),
should be pressed again for more than 3 seconds.
• Deactivation of Child lock is shown by flashing of the LED on the Start/pause button.
Important note
Your machine will inactivate the temperature and function buttons when the child lock is
activated.
For Customer Services & Spare Parts please call 0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit
us at www.productcareuk.com
18
(*) You can use softeners in all programs (except spinning and draining programs) optionally. When you arrange the quantity of the softener, comply with the warning of the softener producer. Fill your softener in its (softener) compartment of the detergent drawer.
Program duration, energy consumption and water consumption values may vary according to wash load weight and type, selected extra functions, tap water and ambient temperature.
Note: You can open the door of your machine 2 minutes after the completion of washing operation. (The duration of 2 minutes required to open the door of your machine is not included in the washing period).
Programmme table
Washing procedure & programme selection
19
Washing procedure & programme selection
Error Messages
Your machine is equipped with systems that continually self-check during washing
operations and then take the necessary precautions and warn you in case of any
breakdown.
Failure
code
Err 01
Failure indicator
Probable failure
The process to be done
The start/pause light blinks.
The door is not shut
properly.
Shut the door properly so that you hear the
click. If the problem persists, turn off the
machine unplug and contact Product Care
(0845 208 8750) or a qualified engineer.
Turn on the tap fully.
The water level in your
Your water may be cut, check it.
machine is below
If the problem continues, your machine will
heater. The pressure of automatically stop after a while. Unplug
your water supply may your machine, turn off the tap and contact
be low or locking.
Product Care (0845 208 8750) or a qualified
engineer.
Err 02
The programme ready light
blinks.
Err 03
The start/pause light and
programme ready light blinks .
The pump has failed or
the pump filter is
obstructed.
Clean the pump filter. However, if the
problem persists contact Product Care
(0845 208 8750) or a qualified engineer.
Err 05
The program ready light and
programme end light blink.
The heater of your
machine or the heat
sensor has failed.
Turn off your machine and unplug. Turn off
your tap and contact Product Care (0845
208 8750) or a qualified engineer.
Err 06
Turn off your machine and unplug. Turn off
The programme ready light and
The motor has failed. the tap and contact Product Care (0845 208
programme end light blink.
8750) or a qualified engineer.
Err 07
The programme start/pause
light, ready light and
programme end light stays on
permanently.
Configuration error.
Turn off your machine and unplug. Turn off
the tap and contact Product Care (0845 208
8750) or a qualified engineer.
Err 08
The start/pause light,
programme ready light and
programme end light blink.
Fault error
Turn off your machine and unplug. Turn off
the tap and contact Product Care (0845 208
8750) or a qualified engineer.
The programme ready light and
The network voltage is
Err 09 programme end light stays on
too high or too low.
permanently.
If the network voltage is lower than 150V or
higher than 260V, your machine will
automatically stop. When the network
voltage is recovered, your machine will
continue its operation.
(*) See the chapter regarding maintenance and cleaning of your machine.
20
Maintenance
The correct care of your washer can extend its life. This section explains how to care for
your washer properly and safely.
• When cleaning your machine, ensure that the machine is unplugged and the water
supply is closed off.
Cleaning your Washing Machine
Exterior
• Wipe up detergent, bleach, and other spills with a soft, damp cloth or sponge as and
when they occur.
• Occasionally wipe the outside of the washer to keep it looking like new.
Interior
• Clean interior with 250ml of chlorine bleach mixed with 500ml of detergent. Run washer
through a complete cycle. Repeat this process if necessary.
Important note
• Do not put sharp or metal object in your washer, or they can damage the finish. Check
all pockets for pins, clips, money, bolts, nuts, etc.
• Do not lay these objects in your washer after emptying pockets.
Winter storage or moving care
Install and store your washer where it will not freeze. Because some water may stay in the
hoses, freezing can damage your washer. If you store or move your washer during freezing
weather, winterize it.
To winterize washer
• Turn off water faucet.
• Disconnect and drain water inlet hoses.
• Run washer on a drain and spin setting (see page 10) for 1 minute.
• Unplug the power supply cord.
To use washer again
• Flush water pipes and hoses.
• Reconnect water inlet hoses.
• Turn on water faucet.
• Reconnect power supply cord.
For Customer Services & Spare Parts please call 0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit us at
www.productcareuk.com
21
Maintenance
Non-use or vacation care
Operate your washer only when you are at home.
If you are on vacation or don’t use your washer for an extended period of time, you should:
• Unplug the power supply cord or turn off electrical power to the washer.
• Turn off the water supplier to the washer.
This helps avoid accidental flooding (due to a water pressure surge) while you are away.
Cleaning the water inlet filter
• Filters are used to avoid dirt and foreign substances in the water from entering the
machine. These are on the tap and on the ends of water valves along the water inlet hose
of your machine.
• If your machine cannot take sufficient amounts of water despite the tap being open,
these filters should be cleaned.
• Detach the water inlet hoses.
• Remove the filters on water inlet valves using pliers and then clean it with a brush in
water.
• Disassemble the filters on the tap end of the water inlet hoses manually and clean it.
• Having the filters cleaned, you can fit them in the same way reversely.
• Filters of water inlet valves may be clogged due to a contaminated water tap, lack of
necessary maintenance or valves may be broken. Which will cause water to leak into
your machine continuously. Breakdowns or faults that may arise because of these
reasons are not covered under manufacturer’s guarantee.
For Customer Services & Spare Parts please call 0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit us at
www.productcareuk.com
22
Maintenance
Cleaning the drain filter
• This drain filter is used to screen foreign objects such as threads, coins, pins, buttons etc.
• If the drain filter is not cleaned regularly (after every 10 times of use), a drain problem
could be caused.
• Depress the lug downwardly to uncover the pump section of the toe board and pull it
towards yourself and extract it.
CAUTION
Be careful when draining if the water is hot.
• Before opening the filter cover, place a towel on the ground immediately in front of the
filter hole to soak up remaining water.
•
•
•
•
•
•
Loosen the filter cover in and allow water to flow out.
Clean the foreign objects present in the filter.
Check whether the pump rotates with your hands.
After cleaning the filter, fit the filter cover by rotating it clockwise.
Fit the pump section of the toe board.
Remember that water will leak if you do not fit the filter cover properly.
For Customer Services & Spare Parts please call 0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit us at
www.productcareuk.com
23
Maintenance
Cleaning the detergent case
• After a while detergent and fabric softeners leave a deposit in the case;
• It should be cleaned from time to time with a jet of running water. If necessary it can be
removed completely from the machine by pressing the catch downwards and by pulling
it out.
• To facilitate cleaning, the upper part of the fabric softener compartment can be
removed.
• Detergent can also accumulate inside the recess which should be cleaned occasionally
with a brush.
• Once you have finished cleaning, replace the case and run a rinse cycle without laundry.
For Customer Services & Spare Parts please call 0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit us at
www.productcareuk.com
24
Removing stains
Stained, heavily-soiled, or greasy items may need to be prewashed or soaked for best
results. Soaking helps remove protein-type stains like blood, milk or grass. Prewashing
helps loosen soil before washing.
Stain removal rules
• Use warm water for soaking or prewashing stained laundry. Hot water can set stains.
• Most stains are easier to remove when they are fresh.
• Before treating any stain, find out what kind of stain it is, how old the stain is, what kind
of fabric it is, and whether the fabric is colourfast(Check the care label).
• Washing and drying can set some stains.
• Start with cold or warm water. Hot water can set some stains.
• When bleach is recommended, use a bleach that is safe for the fabric.
• Put the stained area face down on a paper towel or white cloth. Apply the stain remover
to the back of the stain. This forces the stain off fabric instead of through it.
Stain removal guide
25
Trouble shooting
• All repairs to your machine should be carried out by a qualified engineer or by an
appointed engineer from Product Care, (0845 208 8750).
• Before contacting a qualified engineer or Product Care, please see if the problem your
machine has developed can be solved with the help of the below:
Fault
Your machine does not
discharge water.
Your machine vibrates.
Your machine does not
start.
Your machine does not
intake water.
Possible cause
Removing methods
Discharging hose is clogged or twisted.
Check the discharging hose, then either clean or
untwist.
Pump filter clogged.
Clean the pump filter.
Laundry settled in the machine
unevenly.
Spread your laundry in the machine evenly.
The feet of your machine have not
been adjusted.
Adjust the feet on your machine.
Transportation screws have not been
removed
Remove transportation screws
Less amount of laundry in the
appliance.
This will not block operation of your machine.
Your machine is overloaded with
laundry or laundry settled unevenly.
Do not put in laundry more than the amount
recommended and settle the laundry in the machine
evenly.
Your machine rests on a hard surface.
Prevent your machine from resting on hard surfaces.
It is not plugged in.
Fuse blown.
Electricity cut-off.
Plug machine in.
Replace the fuse.
Check mains power.
Start/pause button not pressed.
Press on start/pause button.
Programme dial ‘stop’ position.
Switch the programme dial to the desired position.
The machine door is not completely
closed.
Close the machine door.
Water tap is turned off.
Turn your faucet on.
Water inlet hose may be twisted.
Check water inlet hose and untwist.
Water inlet hose clogged.
Valve inlet filter clogged.
Clean water inlet hose filters.
Clean the valve inlet filters.
The machine door is not completely
closed.
Close the machine door.
For Customer Services & Spare Parts please call 0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit
us at www.productcareuk.com
26
Trouble shooting
• All repairs to your machine should be carried out by a qualified engineer or by an
appointed engineer from Product Care, (0845 208 8750).
• Before contacting a qualified engineer or Product Care, please see if the problem your
machine has developed can be solved with the help of the below:
Fault
Possible cause
Removing methods
Excessive amount of detergent used.
Press the Start/pause button. To eliminate foam
formation, mix a spoon of softener with half litre of
water, and pour the mixture in the detergent drawer.
After 5-10 minutes, press the Start/pause button
again. For next washing operation, use the correct
amount of detergent.
Wrong detergent used.
Use detergents produced only for automatic washing
machines.
The dirtiness of your laundry does not
match the programme you have chosen.
Select the programme appropriate for correct
dirtiness of your laundry. (see programme table)
Amount of detergent used insufficient.
Adjust the amount of detergent based on the dirt
level of your laundry.
Your machine is overloaded with laundry
Load your machine with laundry, amount of which
should not exceed maximum laundry capacity
Excessive foam is formed
in the detergent drawer.
Unsatisfactory washing
result.
For Customer Services & Spare Parts please call 0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit
us at www.productcareuk.com
27
Specification
Specification
Model
RHWM61200B
Dimension (mm)
(H)845 X (W)597 X (D) 527
Maximum mass of dry close (kg)
6.0
Unit Weight (kg)
Water pressure (Mpa)
68.5 (Net) / 71.5 (Gross)
Maximum: 1 Mpa / Minimum: 0.1 Mpa
Spin Speed (RPM)
Operating Water Pressure
1200
0.03MPa ~ 0.8MPa (0.3kgf/cm2 ~ 8kgf/cm2)
Operating voltage / frequency (V/Hz)
(220-240) V ~/50Hz
For Customer Services & Spare Parts please call 0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit
us at www.productcareuk.com
28
Connection to the mains supply
WARNING- THIS APPLIANCE MUST BE EARTHED
This appliance is designed to operate from a mains supply of AC230V ~ 50HZ.
Check that the voltage marked on the product corresponds with your supply voltage.
This product is fitted with a 13A plug complying with BS1363.
If this plug is unsuitable or needs to be replaced, please note the following:
Important: The wires in the mains lead are
Coloured in accordance with the following code:
GREEN/YELLOW - EARTH
BLUE - NEUTRAL
BROWN - LIVE
For UK use only – Plug fitting details (where applicable):
As the colours of the wires in the mains lead of this appliance may not correspond with
the coloured markings identifying the terminals in your plug, proceed as follows:
The GREEN/YELLOW wire is the EARTH and must be connected to the terminal which
is marked with the letter E or by the earth symbol or coloured GREEN or
GREEN/YELLOW.
The BLUE wire is the NEUTRAL and must be connected to
the terminal marked with the letter N or coloured BLACK.
The BROWN wire is the LIVE wire and must be connected
To the terminal marked with the letter L or coloured RED.
Always ensure that the plug cord grip is fastened correctly.
If a 13A (BS1363) fused plug is used it must be fitted with a 13amp fuse conforming to
BS1362 and be BSI or ASTA approved.
For Customer Services & Spare Parts please call 0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit
us at www.productcareuk.com
29
Spare parts
Spare parts
Contact details
Detergent drawer
Available at www.productcareuk.com or
call 0845 208 8750
Door
Available at www.productcareuk.com or
call 0845 208 8750
Door seal
Available at www.productcareuk.com or
call 0845 208 8750
Adjustable leg(s)
Available at www.productcareuk.com or
call 0845 208 8750
Inlet hose
Available at www.productcareuk.com or
call 0845 208 8750
Plastic caps
Available at www.productcareuk.com or
call 0845 208 8750
Pump
Available at www.productcareuk.com or
call 0845 208 8750
Motor
Available at www.productcareuk.com or
call 0845 208 8750
PCB
Available at www.productcareuk.com or
call 0845 208 8750
Other
Available at www.productcareuk.com or
call 0845 208 8750
For Customer Services & Spare Parts please call 0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit
us at www.productcareuk.com
30
For Customer Services & Spare Parts
please call
0845 208 8750
Opening times: Monday - Friday
8am – 6pm & Saturday 9am – 1pm
or visit us at
www.productcareuk.com
Revision 1
This symbol is known as the 'Crossed-out wheelie bin Symbol'. When this symbol is
marked on a product/batteries, it means that the product/batteries should not be
disposed of with your general household waste. Only discard electrical/electronic/battery
items in separate collection schemes, which cater for the recovery and recycling of
materials contained within. Your co-operation is vital to make sure the success of these
schemes and for the protection of the environment. For your nearest disposal facility, visit
www.recycle-more.co.uk or ask in store for details.
We reserve the right due to possible changes to design to alter the instruction manual
without prior notice.
For Customer Services & Spare Parts please call 0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit
us at www.productcareuk.com