TABLE OF CONTENTS Special notes on LCD monitors .................................................. 1 Information for your safety and comfort .................................. 2 Unpacking ................................................................................... 5 Screen position adjustment ........................................................ 6 Connecting the power cord ....................................................... 7 Safety precaution ....................................................................... 7 Cleaning your monitor ............................................................... 7 Power saving ............................................................................... 8 DDC .............................................................................................. 8 Connector Pin Assignment ......................................................... 9 Standard Timing Table..................................................................11 Installation.....................................................................................12 User controls..................................................................................13 Troubleshooting............................................................................19 SPECIAL NOTES ON LCD MONITORS The following symptoms are normal with LCD monitor and do not indicate a problem. NOTES · Due to the nature of the fluorescent light, the screen may flicker during initial use. Turn off the Power Switch and then turn it on again to make sure the flicker disappears. · You may find slightly uneven brightness on the screen depending on the desktop pattern you use. · The LCD screen has effective pixels of 99.99% or more. It may include blemishes of 0.01% or less such as a missing pixel or a pixel lit all of the time. · Due to the nature of the LCD screen, an afterimage of the previous screen may remain after switching the image, when the same image is displayed for hours. In this case, the screen is recovered slowly by changing the image or turning off the Power Switch for hours. EN-1 Information for your safety and comfort Safety instructions Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. CAUTION for accessibility Be sure that the power outlet you plug the power cord into is easily accessible and located as close to the equipment operator as possible. When you need to disconnect power to the equipment, be sure to unplug the power cord from the electrical outlet. Warnings • • • • • • • Do not use this product near water. Do not place this product on an unstable cart, stand or table. If the product falls, it could be seriously damaged. Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock. Never spill liquid of any kind onto or into the product. To avoid damage of internal components and to prevent battery leakage, do not place the product on a vibrating surface. Never use it under sporting, exercising, or any vibrating environ ment which will probably cause unexpected short current or damage rotor devices, HDD, Optical drive, and even exposure risk from lithium battery pack. Your device uses one of the following power supplies: Ob je ct/ P art N o . M an u fa ctu re r/ T ra d ema rk Power Adapter DELTA T ype / Mo de l ADP-65JH DB ADP-65VH B Safe listening Follow these instructions, suggested by hearing experts,to protect your earing. • Gradually increase the volume until you can hear it clearly and comfortably and without distortion. • After setting the volume level, do not increase it afteryour ears adjust. • Limit the amount of time listening to music at high volume. • Avoid turning up the volume to block out noisy surroundings. • Turn the volume down if you can’t hear people speaking near you. EN-2 Product servicing Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel. Unplug this product from the wall outlet and refer servicing to qualified service personnel when: • the power cord or plug is damaged, cut or frayed • liquid was spilled into the product • the product was exposed to rain or water • the product has been dropped or the case has been damaged • the product exhibits a distinct change in performance, indicating a need for service • the product does not operate normally after following the operating instructions ----------------------------------------------------------------------------------------------------Note: Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition. LCD Pixel Statement The LCD unit is produced with high-precision manufacturing techniques. Nevertheless, some pixels may occasionally misfire or appear as black or red dots. This has no effect on the recorded image and does not constitute a malfunction. Tips and information for comfortable use Computer users may complain of eyestrain and headaches after prolonged use. Users are also at risk of physical injury after long hours of working in front of a computer. Long work periods, bad posture, poor work habits, stress, inadequate working conditions, personal health and other factors greatly increase the risk of physical injury. Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis, tenosynovitis or other musculoskeletal disorders. The following symptoms may appear in the hands, wrists, arms, shoulders, neck or back: • numbness, or a burning or tingling sensation • aching, soreness or tenderness • pain, swelling or throbbing • stiffness or tightness • coldness or weakness If you have these symptoms, or any other recurring or persistent discomfort and/or pain related to computer use, consult a physician immediately and inform your company’s health and safety department. The following section provides tips for more comfortable computer use. Finding your comfort zone Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or raising your sitting height to achieve maximum comfort. Observe the following tips: • refrain from staying too long in one fixed posture • avoid slouching forward and/or leaning backward • stand up and walk around regularly to remove the strain on your leg muscles EN-3 • • • • take short rests to relax your neck and shoulders avoid tensing your muscles or shrugging your shoulders install the external display, keyboard and mouse properly and within comfort able reach if you view your monitor more than your documents, place the display at the center of your desk to minimize neck strain Taking care of your vision Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room lighting, poorly focused screens, very small typefaces and low-contrast displays could stress your eyes. The following sections provide suggestions on how to reduce eyestrain. Eyes • Rest your eyes frequently. • Give your eyes regular breaks by looking away from the monitor and focusing on a distant point. • Blink frequently to keep your eyes from drying out. Display • Keep your display clean. • Keep your head at a higher level than the top edge of the display so your eyes point downward when looking at the middle of the display. • Adjust the display brightness and/or contrast to a comfortable level for enhanced text readability and graphics clarity. • Eliminate glare and reflections by: • placing your display in such a way that the side faces the window or any light source • minimizing room light by using drapes, shades or blinds • using a task light • changing the display’s viewing angle • using a glare-reduction filter • using a display visor, such as a piece of cardboard extended from the display’s top front edge • Avoid adjusting your display to an awkward viewing angle. • Avoid looking at bright light sources, such as open windows, for extended periods of time. Developing good work habits Develop the following work habits to make your computer use more relaxing and productive: • Take short breaks regularly and often. • Perform some stretching exercises. • Breathe fresh air as often as possible. • Exercise regularly and maintain a healthy body. ----------------------------------------------------------------------------------------------------Warning! We do not recommend using the product on a couch or bed. If this is unavoidable, work for only short periods, take breaks regularly, and do some stretching exercises. ----------------------------------------------------------------------------------------------------For more information and help in recycling, please visit the following websites: Worldwide: http://www.acer-group.com/public/Sustainability/sustainability01.htm http://www.acer-group.com/public/Sustainability/sustainability04.htm EN-4 UNPACKING Please check the following items are present when you unpack the box, and save the packing materials in case you will need to ship or transport the monitor in future. · · Power Adapter LCD Monitor · · D-Sub Cable (Optional) · User Manual · DVI Cable (Optional) · AC Power Cord · HDMI Cable (Optional) Quick Start Guide · USB Cable · Audio Cable (Optional) (Optional) EN-5 SCREEN POSITION ADJUSTMENT In oder to optimize the best viewing position, you can adjust the tilt of the monitor by using both of your hands to hold the edges of the monitor as shown in the figure below. The monitor can be adjusted 10 degrees to 60 degrees up as indicated by arrow below. 10 0 60 0 EN-6 CONNECTING THE POWER CORD · Check first to make sure that the power cord you use is the correct type required for your area. · This monitor has a universal power supply that allows operation in either 100/120V AC or 220/240 V AC voltage area. No user-adjustment is required. · Plug one end of the AC power cord to the adapter, and plug the other end into an AC outlet. · For unit using at 120 V AC: Use a UL Listed Cord Set, Type SVT wire and plug rated 10 A/125 V. · For unit using at 220/240 V AC (outside of U.S.): Use a Cord Set consisting of H05VV-F cord and plug rated 10 A, 250 V. The cord set should have the appropriate safety approvals for the country in which the equipment will be installed. SAFETY PRECAUTION · · · · · · Avoid placing the monitor, or any other heavy object, on the power cord to avoid damage to the cable. Do not expose the monitor to rain, excessive moisture, or dust. Do not cover the ventilation slots or openings of the monitor. Always put the monitor in a place where there is adequate ventilation. Avoid placing the monitor against a bright background or where sunlight or other light sources may reflect on the face of the monitor. Place the monitor just below eye level. Handle with care when transporting the monitor. Refrain from giving shock or scratch to the screen, as screen is fragile. CLEANING YOUR MONITOR Please carefully follow the below guidelines when cleaning the monitor. · Always unplug the monitor before cleaning. · Use a soft cloth to wipe the screen and cabinet front and sides. EN-7 Power saving The monitor will be driven into Power Saving” mode by the control signal from the display controller, as indicated by the amber-color power LED. State LED Light ON Blue Power Saving Mode Amber The power saving states will be kept until a control signal has been detected or the keyboard or mouse is activated. The recovery time from Active OFF state back to ON state is around 3 seconds. DDC To make your installation easier, the monitor is able to Plug and Play with your system if your system also supports DDC protocol. The DDC (Display Data Channel) is a communication protocol through which the monitor automatically informs the host system about its capabilities, for example, supported resolutions and corresponding timing. The monitor supports DDC2B standard. EN-8 CONNECTOR PIN ASSIGNMENT 5 15-Pin Color Display Signal Cable 1 10 6 15 11 PIN NO. DESCRIPTION PIN NO. DESCRIPTION 1. Red 9. +5V 2. Green 10. Logic Ground 3. Blue 11. Monitor Ground 4. Monitor Ground 12. DDC-Serial Data 5. Self test 13. H-Sync 6. R-Ground 14. V-Sync 7. G-Ground 15. DDC-Serial Clock 8. B-Ground 24-Pin Color Display Signal Cable* PIN Meaning PIN Meaning 1. TMDS Data2- 13. NC 2. 3. TMDS Data2+ TMDS Data 2 Shield 14. +5V Power 15. Self Test 4. NC 16. Hot Plug Detect 5. NC 17. TMDS Data0- 6. DDC Clock 18. TMDS Data0+ 7. DDC Data 19. 8. NC 20. 9. TMDS Data1- 21. NC 10. TMDS Data1+ 22. TMDS Clock Shield 23. TMDS Clock+ 24. DDC TMDS Clock- 11. TMDS Data 1 Shield 12. * only for certain models NC EN-9 TMDS Data 0 Shield NC 19-pin Color Display Signal Cable* 19171513 11 9 7 5 3 1 1816 14 1210 8 6 4 2 PIN No. Description PIN No. Description 1 TMDS Data2+ 2 TMDS Data2 Shield 3 TMDS Data2– 4 TMDS Data1+ 5 TMDS Data1 Shield 6 TMDS Data1– 7 TMDS Data0+ 8 TMDS Data0 Shield 9 TMDS Data0– 10 TMDS Clock+ 11 HDMI_DET 12 TMDS Clock– 13 Reserved (N.C. on device) 14 Reserved (N.C. on device) 15 SCL 16 SDA 17 DDC/CEC Ground 18 +5V Power 19 Hot Plug Detect * only for certain models EN-10 Standard Timing Table Mode Resolution 1 640x480 60 Hz 2 MAC 640x480 66.66 Hz 3 VESA 720x400 70 Hz 4 SVGA 800x600 56 Hz 5 SVGA 800x600 60 Hz 6 XGA 1024x768 60 Hz 7 XGA 1024x768 70 Hz 8 VESA 1152x864 75 Hz 9 SXGA 1280x1024 60 Hz 10 VESA 1280x720 60 Hz 11 WXGA 1280x800 60 Hz 12 WXGA+ 1440x900 60 Hz 13 WSXGA+ 1680x1050 60 Hz 14 UXGA 1920x1080 60 Hz EN-11 INSTALLATION To install the monitor to your host system, please follow the steps as given below: Steps 1. 1-1 Connect Video Cable a. Make sure both the monitor and computer are powered-OFF. b. Connect the VGA video cable to the computer. 1-2 Connect Digital Cable (Only Dual-Input Model) a. Make sure both the monitor and computer are powered-OFF. b. Connect one end of the 24-pin DVI cable to the back of the monitor and connect the other end to the computer’s port. 1-3 Connect HDMI Cable (Only HDMI-Input Model) a. Make sure both the monitor and computer are powered-OFF. b. Connect the HDMI cable to the computer. 2. 2-1 Connect the USB Cable(Optional) 2-2 Connect the USB 3.0 cable to port for fast charge. 2-3 Connect the USB 3.0 cable to port. 3.Connect the Audio Cable(Only Audio-Input Model)(Optional) 4. Connect power adapter and power cord Connect the power adapter and power cord to the monitor, then to a properly grounded AC outlet. 5. Power-ON Monitor and Computer Power-ON the monitor first, then power-ON the computer. This sequence is very important. 6. If the monitor still does not function properly, please refer to the troubleshooting section to diagnose the problem. HDMI DVI VGA 2-2 USB3.0 port -supporting fast charge 2-3 USB3.0 port USB 2-1 1-1 USB VGA 4 43 1-3 1-2 1-1 2-1 EN-12 2-3 2-2 1-2 DVI 1-3 HDMI 3 USER CONTROLS Power Switch / Power LED: To turn the monitor ON or OFF. Lights up to indicate the power is turned ON. MENU INPUT Using the Shortcut Menu AUTO Press the function button to open the shortcut menu. The shortcut menu lets you quickly select the most commonly accessed settings. Volume Empowering MENU OSD functions Press this botton to activate the OSD menu. INPUT Input Key Use Input key to select from different video sources that may be connected to your monitor. (a) VGA input (b) DVI input (c) HDMI input As you cycle through the sources you will see the following messages on right top side of screen to indicate currently selected input source. It may take 1 or 2 seconds for the image to appear. VGA or DVI or HDMI If either VGA or DVI input is selected ,but the VGA and DVI cables are not connected, a floating dialog box indicates: “No Cable Connect” or “No Signal” AUTO Auto Adjust: Press this button to activate the Auto Adjustment function. The Auto Adjustment function is used to set the HPos, VPos, Clock and Focus. Volume Up / Down Press to adjust volume (Only Audio-Input Model)(Optional) Empowering: Press the Empowering Key to open the Acer eColor Management OSD and access the scenario modes. EN-13 Acer eColor Management Operation instructions Step 1: Press “ “ Key to open the Acer eColor Management OSD and access the scenario modes Step 2: Press “ “ or “ ” to select the mode Step 3: Press “ Exit “ Key to confirm the mode and run Auto Adjust. Features and Benefits Main Menu icon Sub Menu icon Sub Menu item D escription N/A Standard mode D efau lt Settin g . R eflects n a tive d isp lay capability N/A ECO mode N/A Graphics mode Enhances colors and emphasize fine detail. Pictures and photographs appear in vibrant colors with sharp detail. N/A Movie mode Displays scenes in clearest detail. Presents g re a t visu a ls, e ve n in u n su ita b ly-lit environments. N/A User mode User defined. Settings can be fine-tuned to suit any situation Adjusts the settings to reduce power consumption. EN-14 Adjusting the OSD settings -------------------------------------------------------------------Note: The following content is for general reference only. Actual product specifications may vary. The OSD can be used for adjusting the settings of your LCD Monitor. Press the MENU key to open the OSD. You can use the OSD to adjust the picture quality, OSD timeout and general settings. For advanced settings, please refer to following page: Adjusting the picture quality 1 Press the MENU key to bring up the OSD. 2 Using the / keys, select Picture from the OSD. Then navigate to the picture element you wish to adjust. Use the to move to the Sub-menu. 3 Use the / keys to adjust the sliding scales. 4 The Picture menu can be used to adjust the current Brightness, Contrast, Colour Temp, Auto Config and other image-related qualities. EN-15 Adjusting the OSD Timeout 1 Press the MENU key to bring up the OSD. 2 Using the directional keys, select OSD from the on screen display. Then navigate to the feature you wish to adjust. EN-16 Adjusting the setting 1 Press the MENU key to bring up the OSD. 2 Using the / keys, select Setting from the OSD. Then navigate to the feature you wish to adjust. Use the to move to the Sub-menu. 3 The Setting menu can be used to adjust the screen Menu Language and other important settings. 4 Select Power-off USB charge ON/OFF to enable/disable Power-off USB charge function. EN-17 Product information 1 Press the MENU key to bring up the OSD. 2 Using the / keys, select Information from the OSD. Then the basic information of LCD monitor will show up for current input. EN-18 TROUBLESHOOTING Before sending your LCD monitor for servicing, please check the troubleshooting list below to see if you can self-diagnose the problem. (VGA Mode) Problems Current Status Remedy LED ON · Using OSD, adjust brightness and contrast to maximum or reset to their default settings. LED OFF · Check the power switch. · Check if AC power cord is properly connected to the monitor. · Check if video signal cable is properly connected at the back of monitor. · Check if the power of computer system is ON. Unstable Picture · Check if the specification of graphics adapter and monitor is in compliance which may be causing the input signal frequency mismatch. Display is missing, center shift, or too small or too large in display size · Using OSD, adjust RESOLUTION, CLOCK, CLOCK-PHASE, H-POSITION and VPOSITION with non-standard signals. · Using OSD, in case of missing full-screen image, please select other resolution or other vertical refresh timing. · Wait for a few seconds after adjusting the size of the image before changing or disconnecting the signal cable or powering OFF the monitor. · Check the audio cable with the host PC is connected. · Check if the volume setup of the host PC is in minimum position and try to raise the volume level. No Picture LED displays amber color Abnormal Picture Abnormal Sound (Only AudioInput model) (Optional) No sound, or sound level is too low EN-19 (DVI/HDMI Mode) Problems Current Status Remedy LED ON · Using OSD, adjust brightness and contrast to maximum or reset to their default settings. LED OFF · Check the power switch. · Check if AC power cord is properly connected to the monitor. · Check if video signal cable is properly connected at the back of monitor. · Check if the power of computer system is ON. · Check the audio cable with the host PC is connected. · Check if the volume setup of the host PC is in minimum position and try to raise the volume level. No Picture LED displays amber color No sound, or Abnormal sound level is Sound (Only Audio- too low Input model) (Optional) EN-20 Declaration of Conformity We, Acer Incorporated 8F, 88, Sec. 1, Xintai 5th Rd., Xizhi, New Taipei City 221, Taiwan Contact Person: Mr. RU Jan, e-mail:firstname.lastname@example.org And, Acer Italy s.r.l Via Lepetit, 40, 20020 Lainate (MI) Italy Tel: +39-02-939-921 ,Fax: +39-02 9399-2913 www.acer.it Hereby declare that: Product: Trade Name: Model Number: SKU Number: LCD Monitor Acer T272HL T272HL xxxxxx (“ x” = 0~9, a ~ z, A ~ Z, or blank) Is compliant with the essential requirements and other relevant provisions of the following EC directives, and that all the necessary steps have been taken and are in force to assure that production units of the same product will continue comply with the requirements. EMC Directive 2004/108/EC as attested by conformity with the following harmonized standards: -. EN55022, AS/NZS CISPR22 Class B. -. EN55024 -. EN61000-3-2, Class D -. EN61000-3-3 Low Voltage Directive 2006/95/EC as attested by conformity with the following harmonized standard: -. EN60950-1 RoHS Directive 2002/95/EC on the Restriction of the Use of certain Hazardous Substances in Electrical and Electronic Equipment: -. The maximum concentration values of the restricted substances by weight in homogenous material are: Lead 0.1% Polybrominated Biphenyls (PBB’s) 0.1% Mercury 0.1% Polybrominated Diphenyl Ethers (PBDE’s) 0.1% Hexavalent Chromium 0.1% Cadmium 0.01% Directive 2009/125/EC with regard to establishing a framework for the setting of ecodesign requirements for energy-related product. Year to begin affixing CE marking 2012. _______________________________ RU Jan / Sr. Manager Regulation, Acer Inc. Aug.21, 2012 Date Federal Communications Commission Declaration of Conformity This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, a nd (2) this device must accept any interference received, including interference that may cause undesired operation. The following local Manufacturer /Importer is responsible for this declaration: Product: Model Number: SKU Number: LCD Monitor T272HL T272HL xxxxxx (“x” = 0~9, a ~ z, A ~ Z or Blank) Name of Responsible Party: Acer America Corporation Address of Responsible Party: 333 West San Carlos St. Suite 1500 San Jose, CA 95110 U. S. A. Contact Person: Acer Representative Phone No.: 254-298-4000 Fax No.: 254-298-4147 Getting started with Windows 8 on your new touchenabled Monitor We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. * Note: For the touchscreen & USB function to work, you need to connect the USB cable to the NB or PC, as well as connecting through a VGA, DVI or HDMI cable. How can I you wake up my PC using the touch panel? When your PC is in Sleep mode, press any of the buttons on the side of the screen -- EXCEPT the power button -- and then tap the touch panel. Three concepts you might want to keep in mind 1. Start The Start button is no longer available; you can launch apps from the Start screen. 2. Tiles Live tiles are similar to thumbnails of the programs. 3. Charms bar The Charms bar is a context-sensitive area containing settings and other useful functions. How do I open the Charms bar? Swipe the right-hand edge of the screen inwards to open the Charms bar. How do I get to Start? Press the Windows key, or swipe the right-hand edge of the screen to open the Charms bar and tap Start. How do I jump between programs/apps? Swipe the left-hand edge of the screen inwards to cycle through programs/apps that are currently running. Alternatively you can drag the left-hand edge of the screen in slightly and release the thumbnail to open thumbnails of current programs/apps. How do I turn off my computer? Open the Charms bar, tap Settings > Power and select the action you'd like to take. Alternatively, from Desktop, tap Acer Power Button and select the action you'd like to take. For more information please refer to your computer's User's Manual (open the Charms bar and search for 'User's Manual') or visit the following pages: - Windows 8 tutorials: www.acer.com/windows8-tutorial - Support FAQs: www.acer.com/support.acer.com What is this thing called "Metro?" "Metro" is a new interface for Windows 8 that is designed to work well with touch input. Programs written for Metro will automatically use the whole screen and don't require closing in the traditional way. Metro apps will be displayed on Start using live-tiles. What are "live tiles?" Live tiles are similar to thumbnails of the programs that will be updated with new content whenever you're connected to the Internet. So, for example, you can view weather or stock updates without needing to open the app.