MX-M850/M950/M1100 Operation-Manual Maintenance

MODEL: MX-M850
MX-M950
MX-M1100
DIGITAL MULTIFUNCTIONAL SYSTEM
Maintenance Guide
REGULAR MAINTENANCE
REPLACING SUPPLIES
REMOVING MISFEEDS
REMOVING STAPLE JAMS
Keep this manual close at hand for reference
whenever needed.
Thank you for purchasing this product. This manual explains procedures for machine maintenance, such as how to
replace supplies and remove paper misfeeds.
Please note
• Considerable care has been taken in preparing this manual. If you have any comments or concerns about the manual, please
contact your dealer or nearest authorised service representative.
• This product has undergone strict quality control and inspection procedures. In the unlikely event that a defect or other problem
is discovered, please contact your dealer or nearest authorised service representative.
• Aside from instances provided for by law, SHARP is not responsible for failures occurring during the use of the product or its
options, or failures due to incorrect operation of the product and its options, or other failures, or for any damage that occurs due
to use of the product.
Warning
• Reproduction, adaptation or translation of the contents of the manual without prior written permission is prohibited, except as
allowed under copyright laws.
• All information in this manual is subject to change without notice.
Illustrations and the operation panel and touch panel shown in this manual
The peripheral devices are generally optional, however, some models include certain peripheral devices as standard equipment.
The explanations in this manual assume that a finisher, punch module, saddle unit, folding unit, inserter, large capacity trays, and
bypass tray are installed on the MX-M1100.
For some functions and procedures, the explanations assume that devices other than the above are installed.
The display screens, messages, and key names shown in the manual may differ from those on the actual machine
due to product improvements and modifications.
TABLE OF CONTENTS
1
REGULAR MAINTENANCE
CLEANING THE DOCUMENT GLASS AND
AUTOMATIC DOCUMENT FEEDER . . . . . . . . . . . . . . 2
• DOCUMENT GLASS . . . . . . . . . . . . . . . . . . . . . . . 2
• DOCUMENT BACKPLATE SHEET . . . . . . . . . . . . 2
• SCANNING AREA . . . . . . . . . . . . . . . . . . . . . . . . . 2
4
REMOVING STAPLE JAMS
REMOVING A STAPLE JAM . . . . . . . . . . . . . . . . . . . 45
• FINISHER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
• SADDLE UNIT / FINISHER (FOR MX-M850) /
SADDLE STITCH FINISHER . . . . . . . . . . . . . . . . 46
CLEANING THE BYPASS FEED ROLLER . . . . . . . . . 4
DISCARDING PUNCH WASTE . . . . . . . . . . . . . . . . . . 5
DISCARDING STAPLE WASTE (FINISHER) . . . . . . . 6
REPLACING THE TONER COLLECTION
CONTAINER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2
REPLACING SUPPLIES
REPLACING THE TONER CARTRIDGE . . . . . . . . . . . 8
REPLACING THE STAPLE CARTRIDGE . . . . . . . . . 10
• FINISHER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
• SADDLE UNIT . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
• FINISHER (FOR MX-M850) / SADDLE
STITCH FINISHER. . . . . . . . . . . . . . . . . . . . . . . . 13
REPLACING THE STAMP CARTRIDGE . . . . . . . . . . 15
3
REMOVING MISFEEDS
WHEN A PAPER MISFEED OCCURS. . . . . . . . . . . . 16
• PAPER MISFEED MESSAGE AND
INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . 16
• USING THE INFORMATION SCREEN . . . . . . . . 16
REMOVING MISFEEDS . . . . . . . . . . . . . . . . . . . . . . . 17
• MISFEED LOCATIONS . . . . . . . . . . . . . . . . . . . . 17
• FINISHER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
• SADDLE UNIT . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
• FINISHER (FOR MX-M850) / SADDLE
STITCH FINISHER. . . . . . . . . . . . . . . . . . . . . . . . 24
• FOLDING UNIT . . . . . . . . . . . . . . . . . . . . . . . . . . 28
• INSERTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
• THE MACHINE. . . . . . . . . . . . . . . . . . . . . . . . . . . 33
• BYPASS TRAY (MX-MFX2) / LARGE
CAPACITY TRAYS. . . . . . . . . . . . . . . . . . . . . . . . 39
• BYPASS TRAY (MX-MFX1) / LARGE
CAPACITY TRAY . . . . . . . . . . . . . . . . . . . . . . . . . 43
1
1
REGULAR MAINTENANCE
This chapter explains how to clean the machine, dispose of punch and staple waste, and replace the toner collection container.
To ensure a long service life for the machine, perform these maintenance procedures regularly.
Warning
Do not use a flammable spray to clean the machine. If gas from the spray comes in contact with hot electrical
components or the fusing unit inside the machine, fire or electrical shock may result.
Do not use thinner, benzene, or similar volatile cleaning agents to clean the machine. These may degrade or discolour the
housing.
CLEANING THE DOCUMENT GLASS AND
AUTOMATIC DOCUMENT FEEDER
DOCUMENT GLASS
DOCUMENT BACKPLATE
SHEET
If the document glass or document backplate sheet becomes dirty, the dirt will appear in the scanned image.
To clean the document glass and document backplate sheet, wipe with a clean, soft cloth. If necessary, moisten the cloth with
water or a small amount of neutral detergent. After wiping with the moistened cloth, wipe the parts dry with a clean dry cloth.
SCANNING AREA
Examples of how dirt can affect the image
If black or white lines appear in images scanned using the
automatic document feeder, clean the scanning area.
The area to clean varies depending on whether the dirt
appeared in the image of the front side or the image of
the reverse side of the original. See the procedures
below to clean each area.
Black lines
2
White lines
CLEANING THE DOCUMENT GLASS AND AUTOMATIC DOCUMENT FEEDER
X Front side of original
X Reverse side of original
1
Open the automatic document feeder
and remove the glass cleaner.
1
Open the automatic document feeder
and remove the glass cleaner.
2
Clean the document scanning area on
the document glass with the glass
cleaner.
2
Open the automatic document feeder
cover.
(A)
Clean the glass surface.
Clean the black sheet.
3
Press button (A) to release the
lock.
Clean the document scanning area in
the automatic document feeder with the
glass cleaner.
Clean the far area.
3
Replace the glass cleaner.
Clean the near area.
When you have finished
cleaning, close the cover.
After replacing the glass cleaner
in its storage position, close the
automatic document feeder.
4
Replace the glass cleaner.
After replacing the glass cleaner
in its storage position, close the
automatic document feeder.
3
CLEANING THE BYPASS FEED ROLLER
If you find that postcards and other heavy media frequently misfeed in the bypass tray, clean the bypass feed roller.
To clean the bypass feed roller, wipe the surface of the roller with a soft cloth moistened with water or a neutral detergent.
X MX-MFX1
X MX-MFX2
1
1
2
Remove the paper.
Press the operation button and remove
the paper.
After the button is pressed, the
paper table will descend. While
the paper tray descends, the
operation button indicator will
blink. After the paper tray
finishes descending, the
indicator will light solidly.
Do not remove the paper until
the indicator light solidly.
Remove the cover.
While pushing the cover to the
left, pull it forward.
2
Remove the cover.
While pushing the cover up, pull
it forward.
3
Clean the roller.
After cleaning the roller, replace
the cover to its original position.
3
Clean the roller.
After cleaning the roller, replace
the cover to its original position.
4
Set the paper.
4
Set the paper and press the operation
button.
After the button is pressed, the
paper table will rise. While the
paper tray rises, the operation
button indicator will blink. After
the paper tray finishes rising, the
indicator will light solidly.
4
DISCARDING PUNCH WASTE
Punch waste from punched holes is collected in the punch waste box.
Follow the steps below to discard the punch waste.
X Finisher
1
2
X Finisher (for MX-M850) / saddle
stitch finisher
Open the cover.
Pull out the punch waste box and
discard the punch waste.
1
Open the cover.
2
Gently pull out the punch waste box
and discard the punch waste.
Discard the punch waste in a
plastic bag or other container,
taking care not to let the waste
scatter.
3
Discard the punch waste in a
plastic bag or other container,
taking care not to let the waste
scatter.
Replace the punch waste box.
3
Replace the punch waste box.
Make sure the punch waste box
is replace correctly.
4
Make sure the punch waste box
is replace correctly.
Close the cover.
4
Close the cover.
5
DISCARDING STAPLE WASTE (FINISHER)
When the finisher is used for stapling, staple waste is produced.
The staple waste is collected in the staple waste box.
Follow the steps below to discard the staple waste.
1
Open the cover.
3
Replace the staple waste box.
Make sure the staple waste box
is replace correctly.
2
Pull out the staple waste box and
discard the staple waste.
Do not insert your fingers into the staple waste
box. The staples may prick and injure your
fingers.
Do not discard the staple waste in a plastic bag. The
staples may create holes in the bag.
6
4
Close the cover.
REPLACING THE TONER COLLECTION
CONTAINER
The toner collection container collects excess toner that is produced during printing.
To replace the toner collection container, follow the steps below.
1
4
Open the cover.
Install a new toner collection container.
Slowly push the new container
in until it stops.
2
Remove the toner collection container.
The toner collection container
may be heavy. Use both hands
to firmly support the container
while removing it.
5
Close the cover.
Caution
• Do not throw the toner collection container into a fire.
Toner may fly and cause burns.
3
Place the cover on the removed toner
collection container.
Remove the cover from the
toner collection container and
attach the cover as shown.
• Store the toner collection container out of reach of
small children.
Take care not to let your clothes, the floor, or other
objects become dirty while replacing the toner
collection container.
• Waste toner cannot be reused. Using waste toner
may degrade image quality and cause machine
failure.
• Place the removed toner collection container in a
plastic bag and keep it until the next time your
service technician comes to perform maintenance.
Your service technician will collect the toner
collection container.
7
2
REPLACING SUPPLIES
This chapter explains how to replace the following supplies:
• Toner cartridge
• Staple cartridge (page 10)
• Stamp cartridge (page 15)
REPLACING THE TONER CARTRIDGE
Be sure to replace the toner cartridge when the message "Change the toner cartridge." appears.
The toner cartridge can be replaced while the machine is in operation.
In copy mode
Ready to scan for copy.
(Toner supply is low.)
If you continue to use the toner cartridge without replacing
it, the message below will appear.
When this message appears, printing will not be possible
until the toner cartridge is replaced.
Ready to scan for copy.
(Change the toner cartridge.)
Change the toner cartridge.
When this message appears, replace the toner cartridge.
OK
To view the approximate amount of toner remaining, continually touch the [COPY] key during printing or when the machine is
idle. The percentage of toner remaining will appear in the display while the key is touched. When the percentage falls to
"25-0%", obtain a new toner cartridge and keep it ready for replacement.
8
REPLACING THE TONER CARTRIDGE
1
Pull out the cover.
Slowly pull out the cover until it
stops.
2
Remove the toner cartridge.
Caution
• Do not touch the toner
fill hole.
• Do not shake or swing
the toner cartridge.
Slowly pull the toner cartridge
straight up and out.
If the cartridge is pulled out
abruptly, toner may spill.
Keep the used toner cartridge in a plastic bag until
your service technician comes to perform
maintenance. Your service technician will collect the
used cartridge.
3
Insert the new toner cartridge straight
down.
The ends of the cartridge must
be oriented correctly or it will not
be possible to insert the
cartridge.
4
• If a toner cartridge is
stored on end, the toner
may harden and become
unusable. Always store
toner cartridges on their
side.
• Do not throw a toner cartridge into a fire. Toner may
fly and cause burns.
• Store toner cartridges out of reach of small children.
• If a toner cartridge other than a
SHARP-recommended toner cartridge is used, the
machine may not attain full quality and performance
and there is a risk of damage to the machine. Be sure
to use a SHARP-recommended toner cartridge.
Depending on the conditions of use, printed images
may become faint or blurred.
Close the cover.
After the toner cartridge is
replaced, toner filling takes
place automatically.
If the message prompting you to
replace the toner does not
appear, do not open the cover.
9
REPLACING THE STAPLE CARTRIDGE
When the staple cartridge runs out of the staples, a message will appear in the touch panel.
Follow the procedure below to replace the staple cartridge. The replacement procedure varies depending on what
peripheral devices are installed.
For the product numbers of the supplies, see "SUPPLIES" in the Safety Guide.
FINISHER
1
4
Open the cover.
Install a new staple cartridge.
Push the staple cartridge in until
it clicks into place.
2
Grasp the green part of the staple case
and pull the staple case out.
5
Install the staple case.
Push the staple cartridge in until
it clicks into place.
Slowly pull out the unit until it
stops.
3
Remove the staple cartridge.
When staples remain, the staple cartridge cannot be
removed.
10
6
Close the cover.
REPLACING THE STAPLE CARTRIDGE
SADDLE UNIT
1
2
5
Remove the staple cartridge.
6
Install a new staple cartridge.
Open the cover.
Pull out the unit.
Push the staple cartridge in until
it clicks into place.
Slowly pull out the unit until it
stops.
3
Do not remove the seal from the cartridge before
inserting the cartridge into the case.
Remove the staple case.
(1)
(2)
(1) Grasp the green part and
pull it forward and down.
The unit that holds the
staple case will move
forward.
(2) Pull the staple case up
and out.
7
Push the staple case firmly back in.
8
Pull the seal that holds the staples
straight out.
Replace the cartridges in the front and back staple
cases (two cartridges).
4
Release the staple case cover lock.
While holding both sides of the
staple case, pull up the upper
unit.
When staples remain, the lock cannot be released.
11
REPLACING THE STAPLE CARTRIDGE
9
Install the staple case.
(1) Push the staple case in
until it clicks into place.
(2) Grasp the green part and
push in.
(2)
(1)
10
Push in the unit.
11
Close the cover.
12
REPLACING THE STAPLE CARTRIDGE
FINISHER (FOR MX-M850) / SADDLE STITCH FINISHER
1
4
Open the cover.
Release the staple case cover lock.
While holding both sides of the
staple case, pull up the upper
unit.
2
Pull out the unit.
When staples remain, the lock cannot be released.
Slowly pull out the unit until it
stops.
3
5
Remove the staple cartridge.
6
Install a new staple cartridge.
Remove the staple case.
Staple section
Grasp the green part of the
staple case and pull the staple
case down.
Push the staple case in until it
clicks into place.
Saddle stitch section
(1)
(2)
(1) Grasp the green part and
pull it forward and down.
The unit that holds the
staple case will move
forward.
(2) Pull the staple case up
and out.
Do not remove the seal from the cartridge before
inserting the cartridge into the case.
In the saddle stitch section, replace the cartridges in
the front and back staple cases (two cartridges).
13
REPLACING THE STAPLE CARTRIDGE
7
Push the staple case firmly back in.
10
Push in the staple unit.
8
Pull the seal that holds the staples
straight out.
11
Close the cover.
9
Install the staple case.
Staple section
Push the staple case in until it
clicks into place.
Saddle stitch section
(1) Push the staple case in
until it clicks into place.
(2) Grasp the green part and
push in.
(2)
(1)
14
REPLACING THE STAMP CARTRIDGE
When the stamp on scanned originals becomes faint, replace the stamp cartridge (AR-SV1).
* When the stamp unit (AR-SU1) is installed on the automatic document feeder
1
Open the automatic document feeder.
5
Install the new stamp cartridge.
2
Remove the document backplate sheet.
6
Push the stamp unit firmly back in.
Gently remove the sheet.
After removing the sheet, place
it directly on the document
glass. (Align the far left corner of
the sheet with the
mark on
the document glass.)
3
Pull out the stamp unit.
Push the stamp unit in until it
clicks into place.
7
Grasp the knob as shown and
pull forward.
4
Close the automatic document feeder
to attach the document backplate
sheet.
When the automatic document
feeder is closed, the document
backplate sheet on the
document glass attaches to the
automatic document feeder.
Remove the stamp cartridge (A).
8
(A)
Close the automatic document feeder.
If the document backplate sheet
is not completely attached,
remove it and then repeat
step 7.
15
3
REMOVING MISFEEDS
This chapter explains what to do when a paper misfeed occurs in the machine.
WHEN A PAPER MISFEED OCCURS
PAPER MISFEED MESSAGE AND INFORMATION
When a paper misfeed occurs, the message "A misfeed has occurred." will appear in the touch panel and printing and
scanning will stop.
The blinking mark in the image at left indicates the approximate position of the
misfeed (in this example, a misfeed in the automatic document feeder is
indicated).
In this event, touch the [Information] key in the touch panel.
Instructions for removing the misfeed will appear.
When the misfeed is cleared, the message will automatically clear.
A misfeed has occurred.
Information
• While the message appears, printing and scanning cannot be resumed.
• If the message does not clear even after the misfeed has been removed, the causes below are possible. Check once
again.
- The misfeed was not correctly removed.
- A torn piece of paper remains in the machine.
- A cover or unit that was opened or moved to remove the misfeed was not returned to its original position.
USING THE INFORMATION SCREEN
The information screen for paper misfeeds is explained below (example: automatic document feeder).
(A)
(B)
(A)
Instructions for removing the misfeed appear here.
Exit
Misfeed Removal
Open the document feeder cover and remove the misfed originals.
(B)
This closes the information screen.
The information screen cannot be closed until the
misfeed is removed.
(C)
Returns you to the previous screen.
This cannot be selected when the first screen appears.
Back
(C)
16
Next
(D)
(E)
(D)
Animation showing what to do.
(E)
Moves you forward to the next screen.
When the last screen appears, this changes to the
[Return] key. Touch to return to the first screen.
REMOVING MISFEEDS
Detailed procedures for removing misfeeds are explained in this section. Use these procedures together with the
information screen.
MISFEED LOCATIONS
Misfeeds can be detected in the locations below.
In this manual, procedures for removing misfeeds are explained by device.
BYPASS TRAY
(MX-MFX1) /
LARGE CAPACITY
TRAY
☞ page 43
FINISHER (FOR
MX-M850) /
SADDLE STITCH
FINISHER
☞ page 24
THE MACHINE
☞ page 33
FINISHER
☞ page 18
SADDLE UNIT
☞ page 21
BYPASS TRAY (MX-MFX2) /
LARGE CAPACITY TRAYS
☞ page 39
INSERTER
☞ page 30
FOLDING UNIT
☞ page 28
• Do not damage or touch the transfer belt while removing misfed paper.
• Be careful not to tear the misfed paper during removal.
• A misfeed may occur deep inside a compartment, so check the entire compartment carefully.
• If the paper tears, be sure to remove all pieces from the machine.
• After you have finished removing a misfeed, be sure to replace any covers or devices that were moved during misfeed
removal back in their original positions.
17
REMOVING MISFEEDS
FINISHER
When a
mark below blinks, a misfeed has occurred at that location.
Output trays
Inside
X Output trays
X Inside
1
Remove the misfed paper.
1
Open the cover.
2
Remove the misfed paper.
2
Pull the R1 lever up in the direction of
the arrow.
3
Remove the misfed paper.
After removing the paper, return
the R1 lever to its original
position.
18
REMOVING MISFEEDS
4
Push the R2 lever down in the direction
of the arrow.
9
Remove the misfed paper.
5
Remove the misfed paper.
10
Move the R5 lever in the direction of the
arrow.
After removing the paper, return
the R2 lever to its original
position.
6
Pull the R3 lever up in the direction of
the arrow.
11
Remove the misfed paper.
7
Remove the misfed paper.
12
Move the R6 lever in the direction of the
arrow.
13
Remove the misfed paper.
After removing the paper, return
the R3 lever to its original
position.
8
Move the R4 lever in the direction of the
arrow.
After removing the paper, return
the R4 - R6 levers to their
original positions.
19
REMOVING MISFEEDS
14
Move the R7 lever in the direction of the
arrow.
15
Remove the misfed paper.
After removing the paper, return
the R7 lever to its original
position.
16
Grasp the R8 lever and pull out the unit.
Pull the unit out until it stops.
17
Remove the misfed paper.
18
Replace the unit and close the cover.
20
REMOVING MISFEEDS
SADDLE UNIT
When a
mark below blinks, a misfeed has occurred at that location.
Transport area
Stapler section
(page 22)
X Transport area
1
Open the cover.
4
Pull the M2 lever up in the direction of
the arrow.
2
Pull the M1 lever up in the direction of
the arrow.
5
Remove the misfed paper.
When released, the M2 lever
automatically returns to its
original position.
3
Remove the misfed paper.
6
Move the M6 lever in the direction of the
arrow.
When released, the M1 lever
automatically returns to its
original position.
21
REMOVING MISFEEDS
7
Remove the misfed paper.
When released, the M6 lever
automatically returns to its
original position.
8
9
10
X Stapler section
1
Open the cover.
See step 1 of "Transport area" (page 21).
2
Move the M4 lever in the direction of the
arrow.
3
Remove the misfed paper.
Open the cover.
After removing the paper, return
the M4 lever to its original
position.
Pull the M3 lever up in the direction of
the arrow.
4
Move the M5 lever in the direction of the
arrow.
5
Remove the misfed paper.
Remove the misfed paper.
When released, the M3 lever
automatically returns to its
original position.
11
Close all covers.
22
After removing the paper, return
the M5 lever to its original
position.
REMOVING MISFEEDS
6
Turn the M8 knob in the direction of the
arrow.
10
Remove the misfed paper.
After removing the paper, return
the M10 lever to its original
position.
Before performing step 7, be sure to turn the M8 knob.
If you perform step 7 without turning the knobs, the
paper may tear and torn pieces may remain in the
machine.
7
11
Open the M11 lever in the direction of
the arrow.
12
Remove the misfed paper.
Grasp the M9 lever and pull out the unit.
Pull the unit out until it stops.
After removing the paper, return
the M11 lever to its original
position.
8
Remove the misfed paper.
13
9
Replace the unit and close the cover.
Open the M10 lever in the direction of
the arrow.
23
REMOVING MISFEEDS
FINISHER (FOR MX-M850) / SADDLE STITCH FINISHER
When a
mark blinks in the image below, a misfeed has occurred at that location.
Output trays
Inside
X Output trays
X Inside
1
Remove the misfed paper.
1
Open the cover.
2
Remove the misfed paper.
2
Push the R3 lever down in the direction
of the arrow.
3
Remove the misfed paper.
24
REMOVING MISFEEDS
4
Rotate the R2 knob in the direction of
the arrow.
9
Remove the misfed paper.
After removing the paper, return
the R1 lever to its original
position.
5
Pull the R4 lever up in the direction of
the arrow.
10
Move the R5 lever in the direction of the
arrow.
6
Remove the misfed paper.
11
Remove the misfed paper.
After removing the paper, return
the R3/R4 levers to their original
positions.
After removing the paper, return
the R5 lever to its original
position.
7
Push the R1 lever down in the direction
of the arrow.
12
Move the R6 lever in the direction of the
arrow.
8
Rotate the R2 knob in the direction of
the arrow.
13
Remove the misfed paper.
After removing the paper, return
the R6 lever to its original
position.
25
REMOVING MISFEEDS
14
Push the R3 lever down in the direction
of the arrow.
18
Grasp the R10 lever (R8 lever on the
finisher) and pull out the unit.
Gently pull out the unit until it
stops.
15
Move the R7 lever in the direction of the
arrow.
16
Remove the misfed paper.
When released, the R7 lever
automatically returns to its
original position.
After removing the paper, return
the R3 lever to its original
position.
19
Remove the misfed paper.
If you are using the finisher (for the MX-M850), go to step 24.
20
Open the R11 lever in the direction of
the arrow.
21
Remove the misfed paper.
If you are using the finisher (for the MX-M850), go to step 18.
17
Rotate the R9 knob in the direction of
the arrow.
After removing the paper, return
the R11 lever to its original
position.
Be sure to turn the R9 knob before performing step
18. If you perform step 18 without turning the knobs,
the paper may tear and pieces may remain in the
machine.
26
REMOVING MISFEEDS
22
Open the R12 lever in the direction of
the arrow.
23
Remove the misfed paper.
After removing the paper, return
the R12 lever to its original
position.
24
Return the unit to its original position
and close the cover.
27
REMOVING MISFEEDS
FOLDING UNIT
When the
mark blinks in the image below, a misfeed has occurred at that location.
Transport area
X Transport area
1
Open the cover.
4
Pull out the unit.
Gently pull out the unit until it
stops.
2
Pull the N1 lever up in the direction of
the arrow.
When the N1 lever is down, the unit cannot be pulled
out.
5
Grasp the N2 lever and open the cover
in the direction of the arrow.
The cover opens in two stages.
Gently open the cover until it
stops.
3
Remove the misfed paper.
28
REMOVING MISFEEDS
6
Remove the misfed paper.
After removing the paper, close
the cover.
7
Grasp the N3 lever and open the cover
in the direction of the arrow.
8
Remove the misfed paper.
After removing the paper, close
the cover.
9
Return the unit to its original position,
push down the N1 lever, and close the
cover.
29
REMOVING MISFEEDS
INSERTER
When a
mark below blinks, a misfeed has occurred at that location.
Paper trays
Transport area
(page 31)
X Paper trays
1
Open the cover.
4
Remove the misfed paper.
2
Remove the misfed paper.
5
Open the covers.
Open the front paper feeder
cover and the right-side cover.
3
Open the cover.
30
6
Turn the Q1 knob in the direction of the
arrow.
REMOVING MISFEEDS
7
8
Remove the misfed paper.
X Transport area
1
Open the cover.
2
Press the Q3 button to open the paper
guide in the direction of the arrow.
Turn the Q2 knob in the direction of the
arrow.
When the Q3 button is pressed,
the lock is released and the
paper guide automatically opens
in the direction of the arrow.
9
Remove the misfed paper.
10
Close all covers.
3
Remove the misfed paper.
31
REMOVING MISFEEDS
4
Press the Q4 button to lower the paper
guide in the direction of the arrow.
When the Q4 button is pressed,
the lock is released and the
paper guide automatically
moves down.
5
Remove the misfed paper.
After removing the paper, return
all paper guides to their original
positions.
6
Close the cover.
32
REMOVING MISFEEDS
THE MACHINE
When a
mark below blinks, a misfeed has occurred at that location.
Automatic document
feeder
Transport unit
(page 34)
Transport area
(page 37)
Trays 1 to 4 (page 38)
X Automatic document feeder
1
Open the cover.
4
Turn the conveyor roller in the direction
of the arrow.
2
Remove the misfed original.
5
Remove the misfed original.
6
Open the automatic document feeder
cover.
After removing the original,
close the cover.
3
Open the automatic document feeder.
Press button (A) to release the
lock.
(A)
33
REMOVING MISFEEDS
7
Remove the misfed original.
After removing the original,
close the cover and then close
the automatic document feeder.
After removing the misfeed, open and close the automatic
document feeder (or the document feeding area cover) to
clear the misfeed display from the touch panel.
X Transport unit
Caution
Parts of the fusing unit are hot.
Parts that are hot are indicated as shown.
When removing a misfeed, do not touch these parts.
Exercise caution not to burn yourself.
Extreme heat
1
Open the cover.
Extreme heat
Extreme heat
2
Turn the knob in the direction of the
arrow.
Be sure to turn the knob before performing step 3. If
you perform step 3 without turning the knob, the paper
may tear and pieces may remain in the machine.
34
REMOVING MISFEEDS
3
Pull the lever up in the direction of the
arrow so that it is horizontal.
4
Pull out the unit.
6
Remove the misfed paper.
When removing misfed paper, do not touch or
damage the transfer belt.
Keeping the lever horizontal,
gently pull out the unit until it
stops.
7
Push the paper guide down in the
direction of the arrow.
8
Remove the misfed paper.
After pulling the unit all the way
out, make sure that the lever is
points down slightly. This locks
the unit.
When released, the paper guide
automatically returns to its
original position.
If the conveyor unit is not locked when you
remove a misfeed, your hand or fingers may
become pinched by the devices.
5
Turn the knob in the direction of the
arrow.
9
Pull the paper guide up in the direction
of the arrow.
35
REMOVING MISFEEDS
10
Remove the misfed paper.
14
Pull the paper guide up in the direction
of the arrow.
15
Remove the misfed paper.
When released, the paper guide
automatically returns to its
original position.
11
While pressing on the lever, open the
unit.
When released, the paper guide
automatically returns to its
original position.
Gently pull out the unit until it
stops.
12
16
Open the paper guide.
17
Remove the misfed paper.
Turn the knob in the direction of the
arrow.
After removing the paper, close
the paper guide.
13
Remove the misfed paper.
18
36
Pull the paper guide up in the direction
of the arrow.
REMOVING MISFEEDS
19
Remove the misfed paper.
When released, the paper guide
automatically returns to its
original position.
20
Pull the paper guide up in the direction
of the arrow.
X Transport area
1
Open the cover.
2
Open the paper guide.
While pressing on the green
release button, open the paper
guide in the direction of the
arrow.
21
Remove the misfed paper.
When released, the paper guide
automatically returns to its
original position.
22
3
Remove the misfed paper.
Misfeed in tray 1 or tray 2
Return the unit to its original position
and close the cover.
Misfeed in tray 3
Misfeed in tray 4
4
Close the paper guide and close the
cover.
37
REMOVING MISFEEDS
X Trays 1 to 4
Before pulling the tray out, be sure to verify that a misfeed has not occurred in the paper conveyor. If you pull the tray out
without checking, you may tear misfed paper and make it more difficult to remove the pieces that remain in the machine.
☞ Transport area (page 37)
1
Pull out trays 1 and 2.
5
Gently pull out the tray until it
stops.
2
Remove the misfed paper.
Gently pull out the tray until it
stops.
6
A misfeed has occurred inside
the machine. Look inside to
check.
3
Remove the misfed paper from tray 1.
Pull out tray 3.
Lift the unit up off the tray.
Place the unit on a level surface.
7
Remove the misfed paper.
A misfeed has occurred inside
the machine. Look inside to
check. (Do not touch the metal
frame.)
4
Remove the misfed paper from tray 2.
8
After removing the paper, close
trays 1 and 2.
Place the unit on the frame.
After placing the unit on the
frame, close tray 3.
9
Remove the misfeed from tray 4.
Follow the same procedure (steps 5 to 8) as for tray 3.
38
REMOVING MISFEEDS
BYPASS TRAY (MX-MFX2) / LARGE CAPACITY TRAYS
When a
mark below blinks, a misfeed has occurred at that location.
Bypass tray
(MX-MFX2)
Large capacity trays
(MX-LCX4) /
Large capacity trays
(MX-LCX5)
(page 41)
X Bypass tray (MX-MFX2)
X Large capacity trays (MX-LCX4)
1
1
Open the cover.
Pull out the tray.
Gently pull out the tray until it
stops.
2
Remove the misfed paper.
2
Push down the U1 lever in the direction
of the arrow.
3
Return the tray to its original position.
3
Turn the U2 knob in the direction of the
arrow.
39
REMOVING MISFEEDS
4
Remove the misfed paper.
9
Push down the U6 lever in the direction
of the arrow.
After removing the paper, return
the U1 lever to its original
position.
5
Push down the U3 lever in the direction
of the arrow.
10
Turn the U7 knob in the direction of the
arrow.
6
Turn the U4 knob in the direction of the
arrow.
11
Remove the misfed paper.
When released, the U6 lever
automatically returns to its
original position.
After removing the paper, return
the U3 lever to its original
position.
7
Turn the U5 knob in the direction of the
arrow.
8
Remove the misfed paper.
40
12
Close the cover.
REMOVING MISFEEDS
X Large capacity trays (MX-LCX5)
1
Open the cover.
5
Push down the U3 lever in the direction
of the arrow.
2
Push down the U1 lever in the direction
of the arrow.
6
Turn the U4 knob in the direction of the
arrow.
3
Turn the U2 knob in the direction of the
arrow.
7
Remove the misfed paper.
4
Remove the misfed paper.
8
Push down the U5 lever in the direction
of the arrow.
After removing the paper, return
the U1 lever to its original
position.
41
REMOVING MISFEEDS
9
Turn the U6 knob in the direction of the
arrow.
13
Remove the misfed paper.
When released, the U7 lever
automatically returns to its
original position.
After removing the paper, return
the U3 lever to its original
position.
10
Remove the misfed paper.
After removing the paper, return
the U5 lever to its original
position.
11
Push down the U7 lever in the direction
of the arrow.
12
Turn the U8 knob in the direction of the
arrow.
42
14
Close the cover.
REMOVING MISFEEDS
BYPASS TRAY (MX-MFX1) / LARGE CAPACITY TRAY
When a
mark below blinks, a misfeed has occurred at that location.
Bypass tray
(MX-MFX1)
Large capacity tray
(MX-LCX3N)/
Large capacity tray
(MX-LCX6)
(page 44)
X Bypass tray (MX-MFX1)
X Large capacity tray (MX-LCX3N)
1
Remove the misfed paper.
1
Open the cover.
2
Open the bypass tray.
2
Remove the misfed paper.
Push the lever on the top of the
tray to the left to release the
lock.
3
Remove the misfed paper.
4
Close the bypass tray.
After removing the paper, close
the cover.
3
Open the bypass tray cover.
43
REMOVING MISFEEDS
4
Open the bypass tray.
3
Open the bypass tray cover.
4
Open the bypass tray.
Push the lever on the top of the
tray to the left to release the
lock.
5
Remove the misfed paper.
After removing the paper, close
the tray.
6
Close the bypass tray cover.
Push the lever on the top of the
tray to the left to release the
lock.
5
Remove the misfed paper.
After removing the paper, close
the tray.
X Large capacity tray (MX-LCX6)
1
Open the cover.
6
2
Remove the misfed paper.
After removing the paper, close
the cover.
44
Close the bypass tray cover.
4
REMOVING STAPLE JAMS
This chapter explains what to do when a staple jam occurs in the machine. To remove a staple jam, follow the steps
below.
REMOVING A STAPLE JAM
FINISHER
1
Open the cover.
4
Grasp the green part of the staple case
and pull the staple case out.
2
Pull out the unit.
5
Raise the lever at the front end of the
staple case and remove the jammed
staple.
Slowly pull out the unit until it
stops.
3
Turn the knob to rotate the unit up.
Remove the leading staple if it
is bent. If bent staples remain, a
staple jam will occur again.
45
REMOVING A STAPLE JAM
6
Return the lever to its original position.
8
Turn the knob until the unit faces down.
7
Install the staple case.
9
Push in the unit.
10
Close the cover.
Push the staple case in until it
clicks into place.
SADDLE UNIT / FINISHER (FOR MX-M850) / SADDLE
STITCH FINISHER
To remove or reinsert the staple case, see "SADDLE UNIT" (page 11) or "FINISHER (FOR MX-M850) / SADDLE
STITCH FINISHER" (page 13).
1
Lower the lever at the front end of the
staple case and remove the jammed
staple.
Remove the leading staple if it
is bent. If bent staples remain, a
staple jam will occur again.
46
2
Return the lever to its original position.
MAINTENANCE HISTORY
Date
Description
Notes
MAINTENANCE HISTORY
Date
Description
Notes
MAINTENANCE HISTORY
Date
Description
Notes
MX-M850/MX-M950/MX-M1100 Maintenance Guide
PRINTED IN FRANCE
TINSE3773GHZZ