Application Notes for Valcom VIP

Avaya Solution & Interoperability Test Lab
Application Notes for Valcom VIP-201 PagePro IP with
Avaya Communication Manager using Avaya SIP
Enablement Services – Issue 1.0
Abstract
These Application Notes describe the configuration steps required for the Valcom VIP-201
PagePro IP device to successfully interoperate with Avaya Communication Manager using
Avaya SIP Enablement Services. The Valcom VIP-201 PagePro IP is a SIP-based paging
device that integrates with Avaya Communication Manager as SIP endpoints.
Information in these Application Notes has been obtained through DevConnect compliance
testing and additional technical discussions. Testing was conducted via the DevConnect
Program at the Avaya Solution and Interoperability Test Lab.
TLT; Reviewed:
SPOC 3/13/2009
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©2009 Avaya Inc. All Rights Reserved.
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Valcom-201-SES
1. Introduction
These Application Notes describe the configuration steps required for the Valcom VIP-201
PagePro IP device to successfully interoperate with Avaya Communication Manager using
Avaya SIP Enablement Services (SES). The Valcom VIP-201 PagePro IP is a SIP-based paging
device that integrates with Avaya Communication Manager as SIP endpoints and registers to
Avaya SES.
The Valcom VIP-201 PagePro IP can register with Avaya SES as eight separate SIP endpoints.
When a call is placed to one of the SIP access numbers, the device answers the call and
automatically establishes a one-way communication with a preconfigured group of IP speakers
and/or analog speakers/gateways associated with the access number. In the compliance testing, a
Valcom V-1016-BK Analog Speaker and a Valcom VIP-410 One-Way IP Speaker were used as
the preconfigured destinations for the SIP access numbers.
Figure 1: Valcom VIP-201 PagePro IP with Avaya Communication Manager using
Avaya SES
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2. Equipment and Software Validated
The following equipment and software were used for the sample configuration provided:
Equipment
Software
Avaya Communication Manager 5.0,
R015x.00.0.825.4
Avaya S8500 Server
Avaya G650 Media Gateway
TN799DP C-LAN Circuit Pack
HW13 FW021
Avaya SIP Enablement Services
5.0, SES-5.0.0.0-825.31
Avaya 4600 Series IP Telephones (H.323)
2.9
Avaya 9600 Series IP Telephones (SIP)
2.2
Valcom VIP-201 PagePro IP
2.08-1.16
Valcom VIP-102B IP Solutions Setup Tool
2.1.0.0
Valcom V-1016-BK Analog Speaker
NA
Valcom VIP-410 One-Way IP Speaker
2.08-1.16
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3. Configure Avaya Communication Manager
The detailed administration of basic connectivity between Avaya Communication Manager and
Avaya SES is not the focus of these Application Notes and will not be described. For
administration of basic connectivity to Avaya SES, refer to the appropriate documentation listed
in Section 10. This section provides the procedures for the following:
Verify Avaya Communication Manager License
Administer SIP stations
Administer IP codec set
Administer IP network region
3.1. Verify Avaya Communication Manager License
Log into the System Access Terminal (SAT) to verify that the Avaya Communication Manager
license has proper permissions for features illustrated in these Application Notes. Use the
“display system-parameters customer-options” command to verify that there is sufficient
capacity for SIP stations by comparing the Maximum Off-PBX Telephones - OPS field value
with the corresponding value in the USED column. The difference between the two values
needs to be greater than or equal to the desired SIP access numbers for the Valcom VIP-201
PagePro IP device.
display system-parameters customer-options
OPTIONAL FEATURES
G3 Version: V15
Location: 1
Platform: 12
Page
1 of
11
Software Package: Standard
RFA System ID (SID): 1
RFA Module ID (MID): 1
Maximum
Maximum
Maximum
Maximum
Maximum
Platform Maximum Ports:
Maximum Stations:
Maximum XMOBILE Stations:
Off-PBX Telephones - EC500:
Off-PBX Telephones OPS:
Off-PBX Telephones - PBFMC:
Off-PBX Telephones - PVFMC:
Off-PBX Telephones - SCCAN:
3200
2400
0
0
100
0
0
0
USED
234
173
0
0
6
0
0
0
(NOTE: You must logoff & login to effect the permission changes.)
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3.2. Administer SIP Stations
Add a SIP station for each SIP access number for the Valcom VIP-201 PagePro IP device by
using the “add station n” command, where “n” is an available extension number. Enter “X” for
Port to indicate no hardware associated with the station. Enter a descriptive Name, and retain
the default values for the remaining fields. Note that there is no need to set the security code, as
this will be administered on the Avaya SES server.
add station 68201
Page
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5
STATION
Extension:
Type:
Port:
Name:
68201
6408D+
X
Valcom VIP-201 P1
Lock Messages? n
Security Code:
Coverage Path 1:
Coverage Path 2:
Hunt-to Station:
BCC:
TN:
COR:
COS:
0
1
1
1
STATION OPTIONS
Loss Group:
Data Module?
Speakerphone:
Display Language:
Time of Day Lock Table:
Personalized Ringing Pattern: 1
Message Lamp Ext: 68201
Mute Button Enabled? y
2
n
2-way
english
Survivable COR: internal
Survivable Trunk Dest? y
Media Complex Ext:
IP SoftPhone? n
Repeat the “add station n” command to add the desired number of SIP stations. For the
compliance testing, eight SIP stations were administered for the Valcom VIP-201 PagePro IP
device, as shown below.
list station 68201 count 10
Page
1
STATIONS
Ext/
Hunt-to
Port/
Type
Name/
Surv GK NN
68201
X
Valcom VIP-201 P1
6408D+
68202
X
X
68204
X
68205
X
68206
X
68207
X
68208
X
Valcom VIP-201 P2
no
Valcom VIP-201 P3
6408D+
no
Valcom VIP-201 P4
6408D+
no
Valcom VIP-201 P5
6408D+
no
Valcom VIP-201 P6
6408D+
no
Valcom VIP-201 P7
6408D+
no
Valcom VIP-201 P8
6408D+
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Room/
Data Ext
no
6408D+
68203
Move
no
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©2009 Avaya Inc. All Rights Reserved.
Cv1/ COR/ Cable/
Cv2 COS Jack
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
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For each SIP station, specify that calls to the station be routed to Avaya SES by using the
“change off-pbx-telephone station-mapping n” command, where “n” is the station extension.
Enter the following values for the specified fields, and retain the default values for the remaining
fields.
Application:
Phone Number:
Trunk Selection:
Config Set:
Enter “OPS” to indicate off-PBX station.
Same digits from the Station Extension field.
The existing trunk group to reach Avaya SES, in this case “1”.
An existing configuration set to be used for the off-pbx call treatment.
change off-pbx-telephone station-mapping 68201
STATIONS WITH OFF-PBX TELEPHONE INTEGRATION
Station
Extension
68201
Application Dial
CC
Prefix
OPS
-
Phone Number
68201
Page
Trunk
Selection
1
1 of
2
Config
Set
1
Repeat the “change off-pbx-telephone station-mapping n” command for all created SIP stations.
For the compliance testing, eight SIP stations were administered, as shown below.
list off-pbx-telephone station-mapping
STATION TO OFF-PBX TELEPHONE MAPPING
Station
Extension
Appl
68201
68202
68203
68204
68205
68206
68207
68208
OPS
OPS
OPS
OPS
OPS
OPS
OPS
OPS
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CC
Phone Number
Config Trunk
Set
Select
Mapping
Mode
Calls
Allowed
68201
68202
68203
68204
68205
68206
68207
68208
1
1
1
1
1
1
1
1
both
both
both
both
both
both
both
both
all
all
all
all
all
all
all
all
/
/
/
/
/
/
/
/
1
1
1
1
1
1
1
1
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3.3.
Administer IP Codec Set
Use the “change ip-codec-set n” command, where “n” is an existing codec set number that will
be used for integration with Valcom. Enter the G.711 codec in the Audio Codec field. Note that
the Valcom VIP-201 PagePro IP device only supports the G.711 codec.
change ip-codec-set 1
Page
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2
IP Codec Set
Codec Set: 1
Audio
Codec
1: G.711MU
2:
Silence
Suppression
n
Frames
Per Pkt
2
Packet
Size(ms)
20
3.4. Administer IP Network Region
Use the “change ip-network-region n” command, where “n” is the existing network region used
for integration with Valcom. Disable the Intra-region IP-IP Direct Audio, Inter-region IP-IP
Direct Audio, and IP Audio Hairpinning fields, as shown below.
For ease of compliance testing, the same network region was used for the Avaya endpoints. If
the network configuration uses a different network region for the Avaya endpoints, then Page 3
can be used to specify which codec set to use for calls between regions.
change ip-network-region 1
Page
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19
IP NETWORK REGION
Region: 1
Location:
Authoritative Domain: avremote.com
Name:
MEDIA PARAMETERS
Intra-region IP-IP Direct Audio:
Codec Set: 1
Inter-region IP-IP Direct Audio:
UDP Port Min: 2048
IP Audio Hairpinning?
UDP Port Max: 65531
DIFFSERV/TOS PARAMETERS
RTCP Reporting Enabled?
Call Control PHB Value: 34
RTCP MONITOR SERVER PARAMETERS
Audio PHB Value: 46
Use Default Server Parameters?
Video PHB Value: 26
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©2009 Avaya Inc. All Rights Reserved.
no
no
n
y
y
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4. Configure Avaya SIP Enablement Services
This section provides the procedures for configuring Avaya SIP Enablement Services (SES).
The procedures include the following areas:
Launch SES administration interface
Administer users
4.1. Launch SES Administration Interface
Access the SES web interface by using the URL “http://ip-address/admin” in an Internet browser
window, where “ip-address” is the IP address of the SES server. Log in with the appropriate
credentials.
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In the subsequent screen, select Launch SES Administration Interface.
The Top screen is displayed next.
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4.2. Administer Users
Select Users > Add from the left pane to display the Add User screen. Enter the following
values for the specified fields, and retain the default values in the remaining fields. Note that the
host IP address is masked in the screen shot below for privacy. Click on Add at the bottom of
the screen to submit these changes.
Primary Handle:
Password:
Confirm Password:
Host:
First Name:
Last Name:
Add Media Server Extension:
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The extension of the SIP station from Section 3.2.
Enter a desired password.
Re-enter the same password.
Select the applicable host.
A descriptive first name.
A descriptive last name.
Check the box.
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The Continue screen is displayed next. Click on the Continue button.
The Add Media Server Extension screen is displayed. This screen is used to associate a user
with a media server extension on Avaya Communication Manager. Enter the following values
for the specified fields. Click on Add to submit these changes.
Extension:
Media Server:
The extension of the SIP station from Section 3.2.
Select the appropriate media server, in this case “cmremote1”.
Repeat this section to create a SIP user and a media server extension for each SIP station in
Section 3.2. For the compliance testing, eight SIP users and media server extensions were
administered.
TLT; Reviewed:
SPOC 3/13/2009
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5. Configure Valcom VIP-201 PagePro IP
This section provides the procedures for configuring the Valcom VIP-201 PagePro IP device.
The procedures include the following areas:
Launch setup tool
Administer properties
Administer network
Administer group membership
Administer SIP
5.1. Launch Setup Tool
From a PC running the Valcom VIP-102B IP Solutions Setup Tool application, select Start >
All Programs > Valcom IP Solutions > VIP-102B IP Solutions Setup Tool. The VIP-102B
IP Solutions Setup Tool screen is displayed. Retain the default values and click OK to scan for
Valcom devices.
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At the conclusion of the scan, the VIP-102B IP Solutions Setup Tool screen is updated with the
discovered VIP-201 PagePro IP device, shown below as VIP-201.
5.2. Administer Properties
Select VIP-201 from the left pane, to display the configuration tabs in the right pane. Select the
Properties tab, and enter a descriptive Device Name. Select the appropriate time zone in the
Offset From UTC field, and enter any desired Comments.
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5.3. Administer Network
Select the Network tab. Enter the proper values for Static IP Address, Subnet Mask, and
Gateway IP Address fields for the network configuration. Retain the default values in the
remaining fields. Note that the IP addresses are masked in the screen below for privacy.
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5.4. Administer Group Membership
Select the Group Membership tab. Follow the appropriate documentation in Section 10 to
create the applicable speaker groups. For the compliance testing, one analog and one IP speaker
groups were configured as shown below.
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5.5. Administer SIP
Select the SIP tab to display the SIP Identity 1 screen. Enter the following values for the
specified fields, and retain the default values for the remaining fields. Note that the IP address is
masked in the screen shot below for privacy, and that the Store and Play feature has to be
unchecked.
Phone Number:
Authentication Name:
Secret:
Proxy IP Address:
Register:
Audio Groups:
The first SIP user primary handle from Section 4.2.
The first SIP user primary handle from Section 4.2.
The first SIP user password from Section 4.2.
The IP address of the Avaya SES server.
Check this field.
Select the desired group(s) of speakers to connect.
Move the slide toward the bottom of the screen to the right to administer SIP Identity 2 (not
shown), and use the credentials for the second SIP user from Section 4.2. Repeat this section to
administer all eight SIP identities.
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6. Interoperability Compliance Testing
The interoperability compliance test included feature and serviceability testing.
The feature testing included registration, basic call, display, media shuffling, audio codec, and
simultaneous call scenarios.
The serviceability testing focused on verifying the ability of the Valcom VIP-201 PagePro IP
device to recover from adverse conditions, such as disconnect and reconnect of the Ethernet
cable to the device.
6.1. General Test Approach
The feature test cases were performed manually. The various SIP access numbers for the
Valcom VIP-201 PagePro IP device were dialed to test connection to the proper speaker groups.
The serviceability test cases were performed manually by disconnecting and reconnecting the
LAN cables to the Valcom VIP-201 PagePro IP device.
6.2. Test Results
All feature test cases were executed. The following are the observations from the compliance
testing:
Direct media shuffling has to be disabled in Section 3.4.
The Store and Play feature has to be disabled in Section 5.5.
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7. Verification Steps
This section provides the tests that can be performed to verify proper configuration of Avaya
Communication Manager, Avaya SES, and Valcom VIP-201 PagePro IP.
7.1. Verify Avaya Communication Manager and Avaya SES
On Avaya SES, verify the registration status of the Valcom VIP-201 PagePro IP by selecting
Users > Search Registered Users from the left pane. Verify that all SIP stations from Section
3.2 are listed as registered users.
7.2. Verify Valcom VIP-201
Make a call to one of the SIP access number for the Valcom VIP-201 PagePro IP device, verify
that the caller hears a pre-announce tone, and is connected to the appropriate speaker group from
Section 5.5 with one-way talk path.
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8. Support
Technical support on Valcom VIP-201 PagePro IP can be obtained through the following:
Phone: (800) VALCOM1
Email: tsupport@valcom.com
9. Conclusion
These Application Notes describe the configuration steps required for the Valcom VIP-201
PagePro IP to successfully interoperate with Avaya Communication Manager using Avaya SES.
All feature and serviceability test cases were completed with observations listed in Section 6.2.
10. Additional References
This section references the product documentation relevant to these Application Notes.
Administrator Guide for Avaya Communication Manager, Document 03-300509, Issue 4.0,
Release 5.0, January 2008, available at http://support.avaya.com.
Installing, Administering, Maintaining, & Troubleshooting SIP Enablement Services,
Document 03-600768, Issue 5.0, January 2008, available at http://support.avaya.com.
SIP Support in Avaya Communication Manager Running on Avaya S8xxx Servers,
Document 555-245-206, Issue 8, January 2008, available at http://support.avaya.com.
PagePro IP SIP Based Paging Server, available at http://www.valcom.com.
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©2009 Avaya Inc. All Rights Reserved.
Avaya and the Avaya Logo are trademarks of Avaya Inc. All trademarks identified by ® and ™
are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the
property of their respective owners. The information provided in these Application Notes is
subject to change without notice. The configurations, technical data, and recommendations
provided in these Application Notes are believed to be accurate and dependable, but are
presented without express or implied warranty. Users are responsible for their application of any
products specified in these Application Notes.
Please e-mail any questions or comments pertaining to these Application Notes along with the
full title name and filename, located in the lower right corner, directly to the Avaya DevConnect
Program at devconnect@avaya.com.
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