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3.5" SATA Hard Drive Enclosure
Kit
RF-AHD35
User Guide
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Rocketfish RF-AHD35
3.5" Hard Drive Enclosure
Kit
Contents
Introduction ................................................................. 2
Safety information ..................................................... 3
Features ......................................................................... 3
Using the hard drive enclosure ............................. 7
Appendix.....................................................................25
Troubleshooting .......................................................28
Specifications.............................................................30
Legal notices ..............................................................31
One-year limited warranty....................................33
Introduction
Congratulations on your purchase of the Rocketfish
RF-AHD35 SATA Hard Drive Enclosure Kit. You can install a
high-speed SATA hard drive into this enclosure and connect
it to a computer using either a USB 2.0 or eSATA port. This
enclosure also has a built-in USB 2.0 hub and memory card
reader.
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Safety information
• Always read these safety instructions and this User Guide
carefully. Keep this User Guide for future reference.
• Take precautions to avoid static electricity discharge or
short circuits when connecting this enclosure to your
computer.
• Do not use this enclosure close to water, rain, or high
humidity.
• Do not use or store this enclosure in damp locations.
Liquid entering this enclosure may cause damage or lead
to fire or electric shock.
• Do not leave any metal objects inside the enclosure
when installing the hard drive.
• Do not place anything heavy on top of this enclosure.
• Do not drop or subject this enclosure to shock.
• Do not place this enclosure close to a source of strong
magnetic fields (such as a computer monitor, television,
radio, or speaker). Strong magnetic fields can affect the
reliability of data transfer to and from the enclosure’s
hard drive.
Features
• Multi-function storage solution for your computer.
• Supports SATA interface hard drive.
• Connects to a computer using either an eSATA or USB 2.0
host port.
• Supports Serial ATA II transfer rate of 3.0 Gb/s.
• Two-slot card reader that supports SD, MMC, MS, MS
PRO, xD, Compact Flash (Type I / II), and IBM Microdrive.
• Two external USB 2.0 downstream ports.
• One-button backup to easily backup, restore, and
synchronize data between your Windows PC and the
enclosure in USB mode.
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•
•
•
•
Rapid heat dissipation.
Can stand or lie down while operating.
Supports Plug-and-Play and is hot swappable.
Has one power on with backup active indicator and one
card reader active indicator.
Package contents
•
•
•
•
•
•
•
•
•
3.5" SATA hard drive enclosure
A-B type USB cable
eSATA cable
Two utility CDs
Quick Setup Guide
Desktop dual-voltage power adapter with power cord
An extra swappable cover plate
Stand
Accessories:
• Screwdriver
• 4 screws
• 8 rubber feet
• 4 rubber pads
• 2 metal braces
System requirements
• PC or Macintosh with an available USB 2.0 port or eSATA
port
• Microsoft Windows 2000, Windows XP, Windows Vista, or
Windows 7 operating system or Mac OS X version 10.3.x
or higher operating system
• 3.5" SATA hard drive
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Identifying components
Front
BACKUP button
Card reader LED
CF/MD slot
SD/MMC/MS
/MS PRO/xD
slot
USB ports
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Back
POWER ON/OFF
button
eSATA port
USB port
DC power jack
Status indicators
LED indicators LED
Backup button
Card reader
6
Description
Solid
The hard drive is turned on.
Flashing Data is being transmitted between your
computer and the hard drive.
Off
The hard drive is turned off.
Solid
A memory card is in the reader.
Flashing Data is being transmitted between your
computer and the card reader.
Off
The memory card reader slot is empty.
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Using the hard drive enclosure
Installing your hard drive in the enclosure
Read these safety precautions before you install your hard
drive in the enclosure:
• Use only the accessories provided in the accessory
package.
• Always unplug the AC power adapter before installing
the hard drive.
• Do not use a power supply with a different voltage
rating.
• Make sure that you first touch an unpainted, grounded
metal object to discharge any static electricity stored on
your clothing or body before touching any electronic
components.
• Handle the printed circuit board (PCB) edges only. Avoid
touching the onboard electronic components.
To install your 3.5" SATA hard drive in the enclosure:
1 Remove the four screws from the back of enclosure, then
open the front cover plate.
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2 Secure one metal brace to each side of the drive using
two screws.
3 Place four rubber pads onto each of the two metal braces
on the hard drive as shown.
4 Slide the drive into the enclosure, firmly connect the
SATA connector, then secure the drive to the enclosure
by tightening the four screws through the rubber pads.
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5 Put the front cover plate back on the enclosure, then
secure it with the four screws you previously removed.
6 Place four rubber feet on the back of the case, then put
four rubber feet on the stand.
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Connecting the enclosure to your computer
Before connecting your external storage enclosure:
• Confirm that your system supports SATA. If your system
does not support SATA, please install an eSATA host card.
• Confirm that the eSATA port on your system is working
properly. If not, please refer to your computer
manufacturer for assistance in getting the eSATA port to
work properly.
• To enable auto mount for SATA, your system must
support Plug and Play.
To connect the enclosure to your computer:
1 Plug one end of the dual-voltage power adapter into the
enclosure, then plug the other end to an AC power
outlet.
2 Plug one end of a USB 2.0 cable or eSATA cable to the
enclosure, then plug the other end of the cable to your
computer.
3 Press the power button to turn on the enclosure. The
operating system automatically detects and sets up the
new drive.
Notes:
The enclosure provides USB and eSATA dual interface for
host connectivity. The high-speed eSATA port has priority
over the USB port when both are connected at the same
time.
The USB hub and memory card reader only operate through
the USB connection.
Important: For new hard drives, you need to initialize and
partition your hard drive before it will appear in Windows
Explorer or on your Mac desktop. Please refer to your hard
drive manufacturer’s documentation or read “ Creating A
New Partition” section of this manual on page 25.
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Note: Some motherboards do not support eSATA hot-plug
and play function. If your motherboard does not, follow
these steps to set up your RF-AHD35:
1. Shut down your computer.
2. Turn on your RF-AHD35, then connect it to your computer.
3. Power on your computer.
Notes:
Windows XP/2000/Vista/7
No drivers are necessary when using Windows
XP/2000/Vista/7. If the hard drive does not appear in My
Computer, be sure to partition your hard drive.
Mac OS X 10.3.x or later
No drivers are necessary when using Mac OS X 10.3.x or
higher. If the hard drive does not appear on the desktop, be
sure to partition your hard drive.
Using your USB ports
The enclosure provides two USB ports. You can plug any of
the following low-powered USB devices into these ports:
• Keyboard
• Mouse
• Keypad
• Diskette drive
• Network adapter
• Webcam
• Speakers
• Microphone
• Card reader
• Pen drive
• DVD or CD drive
• Digital camera
• Low-capacity 2.5" external hard drive enclosure.
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Note: Most USB devices require that USB device software
drivers be installed before connecting them to a computer.
When installing a USB device, always follow the USB
peripheral’s installation instructions provided by the
manufacturer.
Using your memory card reader
The enclosure provides two memory card slots.
Memory card slots
Memory cards accepted
SD/MMC/MS/MS-PRO/xD
• Secure Digital card (SD)
• Multi Media card (MMC)
• Sony® Memory stick (MS)
• MS PRO
• xD picture cards
Note: A memory card adapter is required for MiniSD,
RS MMC, MS DUO, MS PRO DUO, and MicroSD.
• CompactFlash™ memory cards Type I/II
• IBM™ Microdrive.
CF/MD
To use a memory card in Windows:
1 Insert a memory card into the appropriate slot.
Caution: Make sure that the card is inserted into the correct
slot and in the correct direction. Failure to do so may result
in damage to the card or the slot.
2 Open My Computer or Windows Explorer, then
double-click the drive icon for the slot you are using.
3 To access files and folders on the inserted card, use the
normal Windows procedures for opening, copying,
pasting, or deleting files and folders.
4 When you have finished working with the files on a
memory card, right-click the memory card icon, then
click Eject.
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5 Remove the memory card.
Caution: Do not remove memory cards while the card
reader LED is flashing or blinking.
Formatting a memory card
To format a memory card:
1 Click Start, and then click My Computer.
2 Under Removable Storage, right-click the memory card
icon representing the card type inserted, then click
Format.
3 Type a label name into the label field, if you want to see
the name of your memory card appear under its memory
card icon.
4 Click Start.
5 Click OK in the Format Complete window.
6 Click Close to finish.
Disconnecting the enclosure from your
computer
To disconnect the enclosure from your Windows computer without
shutting it down:
Note: If a drive window is open or the hard drive enclosure is
active, close any associated windows before attempting to
remove the enclosure.
1 Left-click the Hot plug icon (located in the notification area
of taskbar where your usually see the time displayed).
2 Select the drive you want to unplug, then click STOP.
3 When Windows notifies you that it is safe to do so,
unplug the enclosure from your computer.
To disconnect the enclosure from your Macintosh computer without
shutting it down:
1 Drag the USB icon into the TRASH.
2 Unplug the enclosure.
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Installing the software
The installation CD includes backup software to enable you
to back up your files.
Note: This Roxio BackOnTrack software runs only on
Windows 7, Windows Vista, and Windows XP computers
using USB.
Important: Before installing the backup software, make
sure that your Windows operating system has been
updated to the latest service pack. To make sure you have
the latest service pack, run Windows Update. No additional
driver is required.
To install Roxio BackOnTrack:
1 Save all files and close all programs.
2 Insert the included CD into your optical drive. The
introductory screen opens.
Or, if the screen does not open, double-click the
autorun.exe file on the CD.
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3 Click Install Roxio® BackOnTrack™ 3 LE. The Welcome
screen opens.
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4 Click NEXT. The Roxio End-User License Agreement screen
opens.
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5 Read the license agreement, then click NEXT to agree.
The Customer Information screen opens.
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6 Enter your information, then click NEXT. The Choose
Setup Type screen opens.
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7 Choose the setup type, then click Install to start
installation. It may take several minutes to install the
software.
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8 When installation is complete, the Setup Wizard
Completed screen opens.
9 Click FINISH to complete the installation.
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Using your enclosure
Starting Roxio BackOnTrack
To start Roxio BackOnTrack:
1 Press the backup button (the button with the Rocketfish
logo on it) on the front of the enclosure.
Or, click Start, BackOnTrack, then click BackOnTrack
Home.
The first time you run the software, the Product
Registration screen opens.
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2 Complete the Product Registration information as
prompted (first time only). The main screen opens.
3 To back up or restore files, follow the on-screen guide.
For help, press F1 or click Help.
Customizing your card reader
To make the memory card slots easier to recognize, you can
customize the drive icons.
Installing the multimedia card reader software
Before installation, make sure that your Windows operating
system has been updated to the latest service pack. To make
sure you have the lasted service pack, run Windows Update.
No additional driver is required.
Note: This multimedia card reader software only runs on
Windows PCs using the USB mode.
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To install the multimedia card reader software:
1 Insert the included Multimedia Card Reader CD into your
disc drive. The software starts automatically. If it doesn’t,
browse your disc drive, then double-click Run.exe.
2 Click Install Multimedia Card Reader. The following
screen opens.
3 Click Next, then follow the on-screen instructions to
install the software.
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4 Click Finish to complete the multimedia card reader
software installation. Your computer restarts.
After the multimedia card reader software is installed,
Windows displays new drive icons for each of the slots
instead of the standard Windows drive icon.
When Windows detects a card in a slot, the corresponding
drive icon turns from gray to a color that indicates the card
type.
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Uninstalling the multimedia card reader
software
To uninstall the multimedia card reader software:
1 Open the Control Panel.
2 Follow the on-screen instructions to remove the software
completely from your computer.
3 After the program is completely uninstalled, restart your
computer.
Appendix
Creating A New Partition
Note: The best way to partition a new hard drive is by using
the manufacturers program. Most hard drives should come
with a CD that includes its installation program. If not, visit
the manufacturer’s website to see if a download is available.
If the manufacturers program is not available, try the
following instead:
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Caution: Doing the following will erase any existing data on
the drive. If the drive is damaged and you wish to recover
the data, continuing may overwrite the existing
information!
Creating a new partition in Windows
XP/2000/Vista/7
To create a new partition in Windows XP/2000/Vista/7:
1 Right click on "My Computer" and choose Manage.
2 Under “Storage” on the LEFT pane, select Disk Management.
3 Windows should now give you the option to initialize the
disk. If not, locate the new drive, right click on the new
disk (where it reads "Disk #") and choose Initialize. (This
step may not be required for some hard drives.)
4 Go through the wizard.
5 Once complete, locate your hard drive in the bottom
right pane. Right-click on the area with a status bar (to
the right of the “Disk #” area) and choose New Partition.
6 Follow the directions of the wizard. The recommended
partition type is “primary” and the recommended file
system is “NTFS.” Please note that Windows XP/2000
limits FAT32 partitions to only 32GB.
7 Once complete, you should now be able to see the drive
in Windows Explorer.
Creating a new partition in Mac OS X 10.3 or
higher:
To initialize a Hard Drive:
If you are using a new hard drive, you may need to initialize it
first. Initialize your internal hard drive using Drive Setup from
the Mac OS CD that came with your computer.
1 Start up your computer from the Mac OS CD.
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2 Locate the Utilities folder on the Mac OS CD and
double-click it to open the folder.
3 Double-click the Drive Setup icon to open the program.
4 In the list of drives, select the drive you want to initialize.
5 Click Initialize.
To format your hard drive with Mac OS Extended format:
This method of formatting hard drives that allows for more
efficient use of hard drive storage space.
1 Click Custom Setup.
2 Select the desired partitioning scheme.
3 Open the Type pop-up menu in the Volume Info area and
choose Mac OS Extended Format.
4 Resize the volumes if desired.
5 When ready, click OK.
6 Click Initialize.
If initialization fails, do the following:
1 Choose Initialization Options from the Functions menu.
2 Click the checkbox next to "Low level format", then click
OK. Choosing this option adds significant time to the
initialization process.
To format the Hard Drive:
Start the Disk Utility tool (under Applications).
Select the new hard drive you are trying to install.
Click the Erase tab.
Choose a volume format and assign a name to the new
drive.
5 Click Erase.
6 Once complete, your new hard drive should be mounted
on your desktop.
1
2
3
4
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Note: If the hard drive will not mount on your system, format
the drive with a FAT32 or NTFS partition first through a PC
system. Once formatted, connect the [name of enclosure] to
your Mac and run the Disk Utility tool again. You should
now be able to format the drive into a Mac partition and
mount the drive
Troubleshooting
I do not see the additional drive in my system
• If connecting with eSATA, confirm that the eSATA port on
your system is working properly. If not, please refer to
your computer manufacturer for assistance in getting
the eSATA port to work properly.
• For new hard drives, you need to initialize and partition
your hard drive before it will appear in Windows Explorer
or on your Mac desktop. Refer to your hard drive
manufacturer’s documentation or “Creating A New
Partition” on page 25.
• Your computer may not be able to recognize the
partition on the hard drive because it is damaged or not
a valid format. Refer to “Creating A New Partition” on
page 25. for information on how to create a useable
partition on your drive.
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My computer does not detect the enclosure
• Check the power adapter and make sure the adapter is
working.
• Make sure all of the cables and plugs are securely
fastened.
• Make sure that the SATA cable or the USB cable is
connected firmly to your enclosure and computer.
• Make sure that the USB cable or eSATA cable is not
broken.
• Open the enclosure and make sure that all connections
are securely fastened.
• Try using the rear USB ports on the back of the PC
instead of the front USB ports.
• Check for motherboard compatibility issues.
• Check for hard drive compatibility issues.
There is a USB icon in the system tray, but I
can’t find the hard disk in “MY COMPUTER”.
• Make sure the HDD has been initialized and partitioned
before hardware installation. Refer to “Creating A New
Partition” on page 25.
My memory card does not appear in My
Computer or Windows Explorer
• Try a different memory card of the same type in the same
slot. If a different memory card works, replace the
original memory card.
• Shine a flashlight into the empty card slots. Check if any
pin inside is bent. Straighten bent pins with the end of a
mechanical pencil or paper clip.
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My memory card appears in My Computer but
I get errors when writing or reading
• Make sure that the memory card is fully inserted into the
slot.
• Try a different memory card of the same type in the same
slot. If a different memory card works, replace the
original memory card.
• Some cards have a read/write security switch. Make sure
that the security switch is set to Write Enabled.
• Make sure that the amount of data you tried to store
does not exceed the capacity of your memory card.
• Inspect the ends of the memory cards for dirt or material
closing a hole. Clean the contacts with a lint-free cloth
and small amounts of isopropyl alcohol.
• If errors persist, replace the memory card.
Specifications
Specifications are subject to revision or update without
notice.
Hard drive type
Dimensions
3.5“SATA HDD
1.67 × 8.74 × 5.19 in (42.5 × 222 × 132 mm)
D×W×L
Interface to drive
SATA
Interface to the computer USB 2.0 / eSATA
Connectors/buttons front • Backup button
• Memory card reader (two slots)
• Two USB ports
Connectors/buttons back
• Power button
• DC power jack
• B type USB port
• eSATA port
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Memory cards supported
Power supply
Indicators
OS compatibility
Operating temperature
Operating humidity
Certification
• SD
• MMC
• MS
• MS PRO
• xD
• CF (Type I & II)
• MicroDrive
Desktop dual-voltage AC adapter 5V/12V/2A
• One card reader active indicator
• One power on with backup active indicator
• Windows 2000
• Windows XP
• Windows Vista
• Windows 7
• Mac OS X version 10.3.x or higher
32°F~104°F (0°C~40°C)
20% ~ 80% RH
FCC Class B, ICES-003
Legal notices
FCC Part 15
This device complies with Part 15 of the FCC Rules. Operation
of this product is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this
device must accept any interference received, including
interference that may cause undesired operation.
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This equipment has been tested and found to comply within
the limits for a class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more
of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
• Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
• Consult the dealer or an experienced technician for help.
FCC warning
Changes or modifications not expressly approved by the
party responsible for compliance with the FCC Rules could
void the user’s authority to operate this equipment.
Canada ICES-003 statement
This Class B digital apparatus complies with Canadian
ICES-003.
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One-year limited warranty
Rocketfish Products (“Rocketfish”) warrants to you, the original
purchaser of this new RF-AHD35 (“Product”), that the Product shall
be free of defects in the original manufacture of the material or
workmanship for one (1) year from the purchase of the Product
(“Warranty Period”). This Product must be purchased from an
authorized dealer of Rocketfish brand products and packaged with
this warranty statement. This warranty does not cover refurbished
Product. If you notify Rocketfish during the Warranty Period of a
defect covered by this warranty that requires service, terms of this
warranty apply.
How long does the coverage last?
The Warranty Period lasts for one year (365 days), beginning on the
date you purchased the Product. The purchase date is printed on the
receipt you received with the product.
What does this warranty cover?
During the Warranty Period, if the original manufacture of the
material or workmanship of the Product is determined to be
defective by an authorized Rocketfish repair center or store
personnel, Rocketfish will (at its sole option): (1) repair the Product
with new or rebuilt parts; or (2) replace the Product at no charge
with new or rebuilt comparable products or parts. Products and
parts replaced under this warranty become the property of
Rocketfish and are not returned to you. If service of Products and
parts are required after the Warranty Period expires, you must pay all
labor and parts charges. This warranty lasts as long as you own your
Rocketfish Product during the Warranty Period. Warranty coverage
terminates if you sell or otherwise transfer the Product.
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How to obtain warranty service?
If you purchased the Product at a retail store location, take your
original receipt and the Product to the store you purchased it from.
Make sure that you place the Product in its original packaging or
packaging that provides the same amount of protection as the
original packaging. If you purchased the Product from an online web
site, mail your original receipt and the Product to the address listed
on the web site. Make sure that you put the Product in its original
packaging or packaging that provides the same amount of
protection as the original packaging.
Where is the warranty valid?
This warranty is valid only to the original purchaser of the Product in
the United States, Canada, and Mexico.
What does the warranty not cover?
This warranty does not cover:
• Customer instruction
• Installation
• Set up adjustments
• Cosmetic damage
• Damage due to acts of God, such as lightning strikes
• Accident
• Misuse
• Abuse
• Negligence
• Commercial use
• Modification of any part of the Product, including the antenna
This warranty also does not cover:
• Damage due to incorrect operation or maintenance
• Connection to an incorrect voltage supply
• Attempted repair by anyone other than a facility authorized by
Rocketfish to service the Product
• Products sold as is or with all faults
• Consumables, such as fuses or batteries
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• Products where the factory applied serial number has been
altered or removed
REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS
YOUR EXCLUSIVE REMEDY. ROCKETFISH SHALL NOT BE LIABLE FOR
ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR THE BREACH
OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT,
INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF
YOUR PRODUCT, LOST BUSINESS OR LOST PROFITS. ROCKETFISH
PRODUCTS MAKES NO OTHER EXPRESS WARRANTIES WITH RESPECT
TO THE PRODUCT, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE
PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED
WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO
THE WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES,
WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTY
PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS,
SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY
ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR
PROVINCE TO PROVINCE.
Contact Rocketfish:
For customer service please call 1-800-620-2790
www.rocketfishproducts.com
Distributed by Best Buy Purchasing, LLC
7601 Penn Avenue South, Richfield, Minnesota, U.S.A. 55423-3645
© 2009 Best Buy Enterprise Services, Inc.
All rights reserved. ROCKETFISH is a trademark of Best Buy Enterprise
Services, Inc. Registered in some countries. All other products and
brand names are trademarks of their respective owners.
RF-AHD35 35
RF-AHD35_09-0774_MAN_ENG_V3.fm Page 36 Friday, September 25, 2009 6:51 AM
www.rocketfishproducts.com
(800) 620-2790
Distributed by Best Buy Purchasing, LLC
7601 Penn Avenue South, Richfield, MN 55423-3645 USA
© 2009 Best Buy Enterprise Services, Inc.
All rights reserved. ROCKETFISH is a trademark of Best Buy Enterprise Services, Inc.
All other products and brand names are trademarks of their respective owners.
09-0774
ENGLISH