Partner II Comm Rls 3 User Guide

Personal Speed Dial Numbers
To dial a Personal Speed Dial number: Press [ Feature ] followed by the Dial Code.
See panel 4 for programming instructions. Your system may also be programmed with System Speed
Dial numbers (Dial Codes 20-79), which are similar to Personal Speed Dial numbers except anyone on
the system can dial them. If programmed, a list is available from your System Manager.
Record your Personal Speed Dial numbers below, in pencil.
DIAL
CODE
80
81
82
83
84
85
86
87
88
89
NAME
DIAL
CODE
90
91
92
93
94
95
96
97
98
99
NAME
To call the receptionist at extension 10: Dial [ Intercom ] [ 0 ] or [ Intercom ] [ 1 ] [ 0 ].
System Extensions
EXT
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
NAME
518-455-306
AT&T
EXT
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
NAME
EXT
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
NAME
Copyright © 1992 AT&T
PARTNER® II Communications System Release 3
Quick Reference for Use with MLS-Series Telephones
Making a Conference Call
To add parties to a call (max. 4 parties plus you):
Telephone or
Extension Number +
[ Conf ] +
Telephone or
Extension Number +
[ Conf ]
To Drop:
[ Feature ] [ 0 ] [ 6 ]
1. Call the first party (can use Speed Dial or Auto Dial buttons).
2. After the first party answers, press [ Conf ].
3. Press an idle line button and call the second party (or press [ Intercom ]
and extension number to add an inside party).
4. After the second party answers, press [ Conf ] again; you are
connected with both parties.
The lights at all extensions in the conference flash red and green.
5. To add others, repeat steps 2–4.
To drop the last outside party added to the call:
1. Press [ Feature ] [ 0 ] [ 6 ].
NOTE: You cannot add more than 2 outside parties, transfer a
conference call, or join a conference call.
Joining a Call
[ Line ]
or
[ Intercom ] [ 6 ] [ 8 ] +
Line Number (01–24)
To connect yourself to an outside call being conducted at
another extension:
1. Press the line button (steady red light) or dial [ Intercom ] [ 6 ] [ 8 ] and the
two-digit line number (01–24).
2. Lift handset.
NOTE: You cannot join an inside call, a conference call, or a call at an
extension with Privacy turned on.
Making a Call to a Calling Group
Ringing Call:
[ Intercom ] [ 7 ] +
Group Number (1–4)
Paging Call:
[ Intercom ] [ ★ ] [ 7 ] +
Group Number (1–4)
To call everyone in a Call Group* who is not busy on another
call:
1. Press [ Intercom ].
2. Lift handset.
3. Dial [ 7 ] and a group number (1–4) to ring the group, or dial [ ★ ] [ 7 ]
plus a group number to page those in the group who have MLS–
model phones with speakers.
You are connected to the first extension to answer.
Loudspeaker Paging
[
Intercom
] [7] [0]
To make an announcement over the loudspeaker paging
system (if one is connected to your system):
1. Press [ Intercom ].
2. Lift handset.
3. Dial [ 7 ] [ 0 ], then make your announcement.
* See your System Manager for Calling Group, Pickup Group, and Hunt Group assignments.
1
Telephone Buttons and Inidcators
Display
[MLS-34D,™ MLS-18D,™ and MLS-12D™ only]
When dialing, shows the number dialed, duration of call, and
feature messages. When receiving an intercom call, shows the
number of the extension calling. When in program mode, displays
programming messages. When not using the phone, displays
today’s date and time or Caller ID information (if available). (You
can adjust the display contrast on the MLS-18D; see "Volume
Control Buttons" below.)
Line/Programmable Buttons
A line can be assigned on any button with status lights.
(The MLS-34D and MLS-18D have status lights for all of these
buttons; the MLS-12D and MLS-12 are identical to the MLS-18D,
except that they do not have lights for the 6 buttons above the
white line on the right.) When an outside line is assigned, press
the button to make and receive calls. You may have to enter an
account code to get an outside line (see panel 5).
When no line is assigned to a button, you can program the button
with one-touch dialing features (no status lights are required for
most features). Dial-code features are listed on panels 5 and 6;
programming instructions are on panel 4. Once programmed,
press the button to dial the number or use the feature.
NOTE: The MLS-6 phone (not shown) has 4 line/programmable
buttons. When 4 lines are assigned, it has no programmable
buttons; with 2 lines assigned, it has 2 programmable buttons.
Speakerphone Operation
[MLS-34D, MLS-18D, MLS-12D, and MLS-12]
Press [ Spkr ] to dial and speak on your phone without lifting the
handset. When you press [Spkr ], both the speaker and the
microphone come on (indicated by the lights next to the Spkr
[ ] and
[ Mic ] buttons). When the party on the other end answers, you can
speak without lifting the handset. (On the MLS-6, press to dial
without lifting the handset; when the party you are calling
answers, lift the handset to speak)
Intercom Buttons. Press either button to place an inside (intercom) call to another extension.
Volume Control Buttons. Press to decrease ( ▼ ) or increase ( ▲ ) the volume of the ringer,
Mic (Microphone) Button. [MLS-34D, MLS-18D, MLS-12D, and MLS-12 only] Press [ Mic ]
to turn your microphone on and off. When the green light next to [ Mic ] is on, the microphone
is on. To answer calls without lifting the handset, leave the microphone on (see “HFAI”). On
a speakerphone call, press [ Mic ] to mute your voice.
■ To adjust ringer volume, while phone is idle and handset is on the phone, press ▼ or ▲ .
HFAI (Hands-Free Answer on Intercom). For more convenient speakerphone operation,
■ To adjust speaker volume, press ▼ or ▲ while listening through the speaker.
leave the microphone on all the time (press [ Mic ] if the light next to the button is off). When
■ To adjust handset earpiece volume, while listening on a call lift the handset and press ▼ or ▲ .
you receive a voice-signaled call (you hear a beep), the person calling can talk to you over
To adjust the display brightness on an MLS-18D phone, when the phone is idle and the handset is your phone’s speaker; simply begin speaking to have a hands-free, two-way conversation.
on-hook: press [ ★ ]; then press ▼ to decrease the brightness, or ▲ to increase the brightness.
Feature Button. Press to program (panel 4) or to use dial-code features (panels 5 and 6).
Message Indicator. Lights when someone signals you using Message Light On (see panel 6) or Conf (Conference) Button. Press to conference (add) other parties to your call (panel 1).
if you have a PARTNER MAIL message. To turn off, dial [ Feature ] [ 1 ] [ 0 ] and your extension
Transfer Button. Press to transfer a call to another extension (panel 9).
number, or call PARTNER MAIL to retrieve and then delete your messages.
Hold Button. Press to put a call on hold for later pickup (panel 8).
speaker, and handset:
PARTNER is a registered trademark and MLS-34D, MLS-18D, MLS-12D, MLS-12,
and MLS-6 are trademarks of AT&T.
2
3
Programming
How to Program Buttons
Use programming to store dialing sequences on programmable buttons (see
diagram, panels 2–3). Then simply touch the button to dial automatically.
1 . Press [ Feature ] [ 0 ] [ 0 ] to enter programming mode.
2 . Press a programmable button.
3 . Press the buttons you normally press to dial another extension, to dial an
outside telephone number, or to use a system feature (see examples below).
NOTE: To store [ Intercom ] on a button, press the left [ Intercom ] button.
To program more buttons, or to change the programming, repeat steps 2 and 3.
4 . Press [ Feature ] [ 0 ] [ 0 ] to exit programming mode.
Examples:
Autodial another extension number
To ring extension 11 with one touch, program [ Intercom ] [ 1 ] [ 1 ]; to voice signal
extension 11, program [ Intercom ] [ ★ ] [ 1 ] [ 1 ].
You can also use this button to:
■
Transfer calls with one touch.
■
See when the extension is busy (red steady light) or calling you (green flashing
light), or when a transferred call is returning to you or when you are being
manually signaled by the extension (green fluttering light).
Autodial an outside telephone number
To dial 555-5678 with one touch, program [ 5 ] [ 5 ] [ 5 ] [ 5 ] [ 6 ] [ 7 ] [ 8 ].
Any dial-code feature on panel 5 or 6
Program the dial code on a button. For example, to use Do Not Disturb with one
touch, program [ Feature ] [ 0 ] [ 1 ] on a button with lights. For some features, you can
also program an extension number or group number on the button, as indicated in
the descriptions on panels 5 and 6. For example, to use Call Pickup for calls
ringing at extension 12, program [ Intercom ] [ 6 ] [ 1 ] [ 2 ] on a button.
How to Program Personal Speed Dial
Numbers
1 . Press [ Feature ] [ 0 ] [ 0 ] to enter programming mode.
2 . Press [ Feature ], then the two-digit Dial Code (80–99) for the phone number.
3 . Enter the phone number. (An outside number can have up to 20 digits.)
To add more Speed Dial numbers, repeat steps 2 and 3.
4 . Press [ Feature ] [ 0 ] [ 0 ] to exit programming mode.
To change a number, follow steps 1–4 but enter the new number in step 3.
Special Dialing Functions
You can enter the following special functions in Speed Dial or Auto Dial numbers:
Button Display Description
Function
P
Pause
1.5-second pause
[ Hold ]
R
Recall
Timed switchhook flash
[ Spkr ]
S
Stop
Stops dialing sequence until button is
[ Mic ]
pressed or code is dialed again
Touch-Tone Enable [ Transfer ] T
Sends touch tones over a rotary line
4
Dial-Code Features
Dial-Code Feature
Manual
Account Code Entry
Enters a code of up to 16 digits for an incoming
or outgoing call. On button with lights, light is on
when feature is in use. You may have to enter
an account code to access an outside line.
Call Forwarding/Call Follow-Me
Forwards calls (to cancel, enter your extension
as destination). Unless Do Not Disturb is on,
phone beeeps when a call is forwarded.
Extension numbers are optional on a button
(must be entered manually if not stored). On
button with lights, light is on when feature is on.
Call Pickup
Picks up a call ringing at an extension. On a
programmed button, include extension number.
Caller ID—Inspect
Shows information for another line (without
disconnecting a current call or putting it on hold).
To use, program [ Feature ] [ 1 ] [ 7 ] on a button
with lights (button light flutters when feature is on).
Caller ID—Name Display
Switches between caller's phone number and
name (if available). To use, program [ Feature ]
[ 1 ] [ 6 ] on a button with lights (button light is on
when name is selected).
Conference Drop
Drops the last outside party added to a
conference call.
Direct Line Pickup—Active line
Accesses a ringing, held, or active call on a line
that is not assigned at your phone.
Dial [ Feature ] [ 1 ] [ 2 ],
the account code, then
[ Feature ] [ 1 ] [ 2 ] again
Press the button,
dial the account
code, then press the
button again
[ Feature ] [ 1 ] [ 1 ]
+ Your Extension Number
(optional)
+ Destination Extension
Number (optional)
Press the button +
Your Extension
Number +
Destination Extension
Number
[ Intercom ] [ 6 ]
+ Extension Number
Press the button
Not available
Press the button;
then press a line
button; press the
button again to turn off
Not available
Press the button
to turn on and off
Dial [ Feature ] [ 0 ] [ 6 ]
Press the button
[ Intercom ] [ 6 ] [ 8 ]
+ Line Number (01–24)
Press the button +
Line Number (01–24)
Direct Line Pickup—Idle Line
Acceses an idle line that is not assigned at your [ Intercom ] [ 8 ]
phone.
+ Line Number (01–24)
Do Not Disturb
Prevents your incoming calls from ringing (use
Not available
only if someone covers your calls). To use,
program [ Feature ] [ 0 ] [ 1 ] on a button with lights
(button lights is on when feature is on).
Exclusive Hold
Places a call on hold so other extensions cannot
pick it up.
Group Calling—Page
Simultaneously pages all extensions in a Calling
Group.*
Group Calling—Ring
Simultaneously rings or transfers a call to all
extensions in a Calling Group.*
Button
Press the button +
Line Number (01–24)
Press the button
to turn on and off
Dial [ Feature ] [ 0 ] [ 2 ]
Press the button
Page: [ Intercom ] [ ★ ] [ 7 ]
+ Group Number (1–4)
Press the button
Ring: [ Intercom ] [ 7 ]
+ Group Number (1–4)
Press the button
If programmed on a button, include the group number (see your System Manager for group assignments).
Feature must be programmed onto a button with lights (see panel 4).
Button with lights recommended (not required).
5
Dial-Code Features (continued)
Manual
Dial-Code Feature
Group Hunting—Ring/Voice Signal
Rings, voice signals, or transfers a call to the
next available extension in a Hunt Group.*
Button
Ring: [ Intercom ] [ 7 ] [ 7 ]
+ Group Number (1–7)
Voice: [ Intercom ] [ ★ ] [ 7 ]
[ 7 ] + Group Number (1–6)
Press the button
Group Pickup
Picks up a call ringing at any extension in a
Pickup Group.*
[ Intercom ] [ 6 ] [ 6 ]
+ Group Number (1–4)
Press the button
Last Number Redial
Redials the last outside number you dialed.
Dial [ Feature ] [ 0 ] [ 5 ]
Press the button
Loudspeaker Paging
Connects you to the loudspeaker system.
[ Intercom ] [ 7 ] [ 0 ]
Press the button
Not available
To beep: Press
the button
To call: Press
[ Intercom ], then
press the button
On: [ Feature ] [ 0 ] [ 9 ]
Off: [ Feature ] [ 1 ] [ 0 ]
+ Extension Number
(optional for both)
Press the button +
Extension Number
Not available
Press the button
to turn on and off
Dial [ Feature ] [ 0 ] [ 3 ]
Press the button
Dial [ Feature ] [ 0 ] [ 4 ]
before hanging up
to redial later, press
[ Feature ] [ 0 ] [ 4 ] again
Press the button
before hanging up
to redial later, press
the button again
Dial [ Feature ] [ 0 ] [ 8 ]
Press the button
Not available
Press the button
to turn on and off
Dial [ Intercom ] [ 7 ] [ 7 ] [ 7 ]
Press the button
[ Feature ] [ 1 ] [ 4 ]
+ Extension Number
Press the button +
Extension Number
Manual Signaling—Ring/Voice Signal
When on-hook or on an outside line, beeps an
extension; when on intercom, rings or voice
signals. Program [ Feature ] [ 1 ] [ 3 ] and the
extension on a button to ring, or [ Feature ] [ 1 ] [ 3 ]
[ ★ ] and the extension to voice signal. On a
button with lights, lights show calling activity.
Messsage Light On/Off
Turns a system phone’s message light on or off.
An extension number is optional on a
programmed button (must be entered manually
if not programmed).
Privacy
Prevents others from joining your calls. To use,
program [ Feature ] [ 0 ] [ 7 ] on a button with lights
(button light is on when feature is on).
Recall
"Recalls" dial tone when you are on a call, to
access a PBX or Central Office service.
Save Number Redial
Saves the last outside number you dialed into
memory (but not a System Speed Dial number).
Save a number before you hang up; the number
stays in memory until a new one is saved.
Touch-Tone Enable
Sets to touch-tone dialing for the rest of a call.
VMS Cover
Turns VMS coverage on and off. To use,
program [ Feature ] [ 1 ] [ 5 ] on a button with lights
(button light is on when feature is on).
Voice Mail Messages
Dial PARTNER MAIL to check messages.
Voice Mailbox
Transfers a call directly to an extension's voice
mailbox, so a caller can leave a message.
If programmed on a button, include the group number (see your System Manager for group assignments).
Feature must be programmed onto a button with lights (see panel 4).
Button with lights recommended (not required).
6
Ringing Patterns
You can tell the type of call coming in by the way the phone rings:
Ring...Ring...Ring...Ring...Ring...Ring...
Outside Call
Ring-BEEP...Ring-BEEP...Ring-BEEP...
Inside Call
Ring-BEEP-BEEP...Ring-BEEP-BEEP...
Transferred Call
Lights
Red (top) light shows activiy at another extenstion.
Green (bottom) light shows activity at your extension.
Steady on: Line is busy.
Off (off continuously): Line is idle, available for use.
Flash (long on, long off): Call is ringing on the line.
Alternating Red/Green Flash: (red on, green on, red on,
green on): Appears at all extensions in a conference or joined call.
Wink (long on, short off): Call is on hold (anyone with line can pick up).
Flutter (short on, short off): Call is on exclusive hold (only extension
that put call on hold can pick up) or Caller ID Inspect feature button is on.
Broken flutter (short on and off followed by long off): Fax trouble.
Help!
If you have problems with your phone, contact your
System Manager. If the problem is not solved, in the
continental U.S. please call our toll-free Helpline, available
24 hours a day, at 1 800 628-2888.
Outside the continental U.S., contact your local
AT&T Authorized Dealer.
7
Putting a Call on Hold
Hold:
[ Hold ]
1 . Press [ Hold ].
Exclusive Hold:
[ Feature ] [ 0 ] [ 2 ]
1 . Press [
To hold so anyone with the line can pick it up:
To hold so only you can pick it up (Exclusive Hold):
Feature
] [ 0 ] [ 2 ].
To pickup a held call:
To Pick Up:
[ Line ]
1 . Press the held line button.
2 . Lift handset.
Answering a Call Ringing at Another
Extension
At a specific extension:
[ Intercom ] [ 6 ] +
Extension Number
or
At any exiension:
[ Intercom ] [ 6 ] [ 8 ] +
Line Number (01–24)
At any extension in the
Pickup Group:
[ Intercom ] [ 6 ] [ 6 ] +
Group Number (1–4)
To answer a call ringing at any other extension:
1 . Press [ Intercom ].
2 . Lift handset.
3 . Dial [ 6 ] plus the number of the ringing extension (or if you know
which line is ringing—but not the specific extension—dial [ 6 ] [ 8 ]
plus the two-digit line number).
To answer a call ringing at any other extension in a Pickup
Group:*
1 . Press [ Intercom ].
2 . Lift handset.
3 . Dial [ 6 ] [ 6 ] plus the group number (1–4).
Forwarding Calls
To forward intercom, outside, and transferred calls:
[ Feature ] [ 1 ] [ 1 ] +
Source Extension
Number +
Destination Extension
Number
1 . Press [ Feature ] [ 1 ] [ 1 ].
2 . Dial your extension number.
3 . Dial the destination extension number. (To cancel Call Forwarding,
enter your extension number as the destination.)
Your system phone will beep each time a call is forwarded.
System Lines
Line No.
01
02
03
04
05
06
07
08
09
10
11
12
Phone No. or Description
Line No.
13
14
15
16
17
18
19
20
21
22
23
24
Phone No. or Description
* See your System Manager for Calling Group, Pickup Group, and Hunt Group assignments.
8
Making a Call
To call an outside party:
Outside:
[ Line ] + Phone Number
or
[ Intercom ] [ 8 ] +
Line Number +
Phone Number
If a password is needed, enter it before step 1. Also, to get outside dial
tone, you may have to enter an account code before step 2.
1 . Lift handset.
2 . Press an idle (not lit) line button. To dial on a line not assigned to your
phone, press [ Intercom ] [ 8 ] followed by the line number (01–24).
3 . Dial telephone number.
Inside—Ringing:
[ Intercom ] +
Extension Number
Inside—Voice-Signaled:
[ Intercom ] + [ ★ ] +
Extension Number
1 . Press an idle (not lit) [ Intercom ] button.
2 . Lift handset.
3 . To ring the extension, dial two-digit extension number (or to voice
signal an MLS-model phone’s speaker, [ ★ ] plus the number).
NOTE: If you lift the handset without pressing a button, you get the first
available line or the intercom, depending on your phone's line selection.
[ Hold ] +
Password
1 . Press [ Hold ] before lifting handset or pressing [ Spkr ].
2 . Enter the four-digit password.
To call an inside party (another extension):
Entering a Password
Entering an Account Code
To enter a code for an incoming or outgoing call:
[ Feature ] [ 1 ] [ 2 ] +
Account Code +
[ Feature ] [ 1 ] [ 2 ]
1 . While off-hook, dial [ Feature ] [ 1 ] [ 2 ].
2 . Enter an account code of up to 16 digits (manually or using an Auto Dial
button or Speed Dial number).
3 . Dial [ Feature ] [ 1 ] [ 2 ].
Answering a Call
At Your Extension:
[ Line ]
When the telephone is ringing:
1 . Press the flashing line button.
2 . Lift handset. (if you lift the handset without pressing a line button, you
are connected to the line that has been ringing the longest time.)
To answer a voice-signaled call (your phone beeps):
1 . If the microphone is on, begin speaking (if not, press [ Mic ] or lift handset).
If you are already on a call:
[ Hold ] [ Line ]
1 . Press [ Hold ] to put the first call on hold.
2 . Press the flashing line button to pick up the new call.
Transferring a Call
To pass a call to another extension:
[ Transfer ] +
1.
Extension Number,
[ 7 ] [ 7 ] + Hunt Group
2.
Number (1–6),
or
[ 7 ] + Calling Group Number 3 .
(1–4)
While active on the call, press [ Transfer ] .
The call is put on hold and you hear intercom dial tone.
Dial the extension number, [ 7 ] [ 7 ] and a Hunt Group number (1–6),
or [ 7 ] and a Calling Group number (1–4).
When someone answers, announce the call, then hang up.
If no one answers or the call is refusal, to reconnect to the caller,
press the line button next to the winking green light.
9