Wyse Thin Computing Software

Wyse Thin Computing Software
Delivering the
best PC experience
on a thin computing platform
Wyse Thin Computing Software. All you need to know. Here
Wyse Thin Computing Software
Created to enable the very best user experience across a range of virtualized environments,
with dynamic application deployment, remote management, rich multimedia interaction
and support for everyday desktop peripherals ...made simple and easy.
Wyse
Wyse TCX
Wyse Device Manager enables remote
monitoring, management and reporting of
Wyse thin clients.
Wyse TCX is our virtualization
software suite which enriches the
user experience.
Device Manager
TM
Wyse
Virtual Desktop Accelerator
Wyse Virtual Desktop Accelerator enables
productive business continuity for remote users
by accelerating remote desktop protocols.
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An introduction to Wyse Device Manager
Rapid deployment. Centralized management and asset tracking.
Wyse Device Manager (WDM) provides administrators with the granular asset information they need
about each device including the deployed software. By presenting up-to-date status information on
a simple-to-use central console with remote diagnostic capabilities, the IT department can reduce
unnecessary desktop visits.
With the flexibility to schedule device updates, including application add-ons, OS patches, or
complete imaging when it’s more convenient for users, IT managers can reduce overall desktop
downtime and avoid any loss of productivity. Meanwhile, powerful device-grouping capabilities and
the ability to enforce default configurations give network administrators maximum performance and
flexibility in provisioning and managing devices on the network.
Wyse Device Manager Workgroup edition comes bundled with all Wyse thin computers and provides
comprehensive management control for smaller installations. The more powerful Wyse Device
Manager Enterprise edition delivers increased device management capabilities, and scales up to
hundreds of thousands of clients.
Both versions are easy to use, leverage web-services technology, and are easy to install. Plus, with
Wyse Device Manager Installation Services, the Wyse Professional Services team will work to your
specific requirements to ensure a successful implementation and delivery of your Wyse Device
Manager solution.
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Secure software imaging and updates via HTTPS
Efficient, secure and scalable software management.
Wyse Device Manager allows the deployment of software images across literally
thousands of Wyse thin clients remotely. To provide a highly secure and
scalable network architecture, WDM provides full HTTPS encrypted traffic and
multiple Remote Software Repositories which optimize the network bandwidth.
By removing the need to visit each and every one of your network’s desktop
and mobile thin clients Wyse Device Manager delivers both vastly-reduced IT
support costs and a far more granular approach to the deployment and
management of your user-software. This ranges from vital hour-by-hour
monitoring to the efficient issuing of software images, patches, updates and
other add-ons as required to ensure every desktop and mobile thin client
remains available and productive - thereby instantly reducing your total cost of
ownership and further maximizing your investment in Wyse Thin Computing.
At a glance features:
•Complete Device Imaging / Patching / Updates
•Fully Secure HTTPS Communication
•Multiple Remote Software Repository Support
•Bandwidth Throttling for Efficiency / Reliability
•Software Updates and Add-ons
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Asset tracking
Keep track of everything as your organization grows and changes
With the potential for thousands of thin clients deployed across an organization’s
network (and beyond with the introduction of Wyse mobile thin computers such as
the Wyse X class) comes the potential headache of efficient asset tracking.
Wyse Device Manager provides the answer with its centralized management of
your desktop and mobile thin clients with detailed information of each device’s
feature set and build specification – everything from processors to installed flash
RAM and software. The result is the uniquely advantageous ability to assess,
healthcheck and if necessary deploy (and redeploy) your thin client assets to meet
your organization’s changing or developing needs. In addition, Wyse Device
Manager’s asset tracking abilities enable you to enforce your IT and organizational
policies right across your network simply and efficiently.
At a glance features:
•Detailed Hardware Asset information
•Installed Software Asset information
•Distributed Architecture
•Automated Discovery
•SQL 2005, 2008 / MSDE Support
•Detailed device healthchecks
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Policy Management
Issue, manage and update enterprise-wide policies
Wyse Device Manager introduces a very powerful and scalable policy management
concept called Default Device Configuration (DDC). Through DDC, administrators
can associate different sets of configurations and policies with devices
automatically arranged into various logical groups. As an example, WDM can
group devices into different “country” groups, based on their subnet or
IP address and automatically administer and enforce various policy settings like
localization, backend server connectivity, or customization permissions.
At a glance features:
•Default Device Configuration
•Policy Management Delegated Administration (Active Directory Integrated)
The ability to administer and manage a network of thin clients without a single
human intervention is what allows WDM customers to scale up to tens of
thousands of thin devices - with ease.
Furthermore, organizations can develop a tiered or even outsourced IT
management with WDM’s ability to provide a Delegated Administration capability,
whereby different administrators have different levels of access to local or global
logical groupings based on their Microsoft Active Directory Credentials.
As with Wyse Device Manager’s other tools, its policy management function allows
you to issue, manage and update your policies from one central position both
efficiently and remotely.
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Remote User Support
Drastically reduce your support costs. Boost your user service.
From time to time your users will require the kind of “over-the-shoulder” support that in the past
could only be provided by physically visiting the desktop. With Wyse Device Manager you can
deliver such important one-to-one IT support in a more efficient and cost effective manner than
ever before, resulting in far greater user-experience satisfaction scores without the support
costs. Subsequently your users will benefit from faster support response-to-resolution times and
will develop a greater appreciation of an IT support service that features the ability to screenshare and take-over their desktops, rebooting their thin clients in seconds and more firmly
resolving the issues they may be facing with their desktop or mobile thin clients.
At a glance features:
•Remote Shadowing / Control
•Non-PXE Boot Agent for Imaging across Wide Area Networks
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TM
An introduction to Wyse TCX and
Collaborative Processing Architecture
TM
Delivering the best user experience available
on a thin computing platform
Providing customers with the full benefits of thin computing minus the limitations is
the innovative thinking behind Wyse TCX Software. Each software solution in the suite
delivers an enhancement component designed to work seamlessly within Microsoft®
Terminal Services, Citrix® XenApp, Citrix® XenDesktop and VMware View environments.
Wyse TCX Multi-display
Wyse TCX Multimedia
Wyse TCX USB Virtualizer
Wyse TCX Rich Sound
Collaborative Processing Architecture
Uniquely all Wyse TCX Solutions feature Collaborative Processing Architecture (CPA) which
intelligently divides the workload between the server and client, reducing the need for larger
servers, and delivering the best thin computing user experience available.
Wyse TCX software works with established protocols (instead of replacing them), adds
valuable functionality and - importantly - shifts processing workload to the thin client’s
processor whenever it’s appropriate.
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Wyse TCX Multi-display
Extra screen real-estate for virtual desktop environments
Multiple Monitor Awareness
Wyse TCX Multi-display virtualization software makes virtual desktops and
applications multi-monitor aware.
Increased Productivity and Satisfaction
Instead of trying to consolidate everything in one monitor that could limit users to
many minimized or resized windows, Wyse users can now easily open windows
and applications side by side on up to four monitors and leverage the extra screen
real estate.
Users have total control over dialog box and message box positioning. They can
recall and reopen applications at positions where they were previously closed.
In addition users can also configure exclusion lists for applications ‘to apply’ or
‘not apply’ the multi-display settings. This helps increase an end user’s workflow
productivity and satisfaction.
Wyse TCX Multi-display adds virtual channel support to enable logon GINA and
Windows Security dialog box positionings. Wyse TCX Multi-display also supports
seamless or remote applications.
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Wyse TCX Multimedia
Wyse brings multimedia to thin computing
Rich Multimedia Support
Wyse TCX Multimedia is a software
solution that streamlines the delivery
of multimedia content to the local
client for a richer user experience.
Multimedia, as a training mechanism
or for corporate communications, is
becoming more prevalent.
Traditionally, multimedia playback had
a number of limitations in thin
computing environments.
Wyse TCX Multimedia is a breakthrough technology that removes these
limitations. It’s a software layer featuring both server and client components that
work intelligently to redirect multimedia processing tasks dynamically between
the client and server. The multimedia stream is decoded locally on the thin
client using the local processing power of the device thereby providing a full
synchronised audio and video experience.
Wyse's unique Collaborative Processing Architecture (CPA) frees-up the
processing power on the server and increases infrastructure scalability. The
software is agnostic to the virtualization infrastructure already in place in the
data center.
At a glance features
User Experience
• Rich and smooth full screen, full frame-rate multimedia experience.
• Multimedia content is intelligently decoded locally on the thin client.
• Transparent real-time compression rate adjustment.
• URL redirection and multicast support for certain codec types.
• End-user experience comparable, or better, than a regular PC.
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Wyse TCX Multimedia
Enhances User Experience and Server Scalability
Deploying rich media rich applications using Wyse TCX Multimedia
delivers a superior user experience with significantly less demands on
server processing and bandwidth:
Typical server CPU and network activity when playing multimedia
Server CPU and network activity when deployed with
Wyse TCX Multimedia
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Source: Wyse Whitepaper, 2008 -- Server CPU and Network Utilization Playing WMV File on a Virtual Desktop
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Wyse TCX USB Virtualizer
Connect your everyday USB devices
Visible to virtual desktops and
applications
Simple and Revolutionary,
Wyse TCX USB Virtualizer™
software makes thin client attached
USB devices visible to virtual desktops
and applications.
Solves USB peripheral connectivity issues
Wyse TCX USB Virtualizer is a software solution that enables the discovery of
local USB devices plugged into Wyse thin clients directly into a virtual desktop
environment. This extraordinary enhancement solves the USB peripheral issues
when it comes to deploying thin clients. No more compromises on limited local
device drivers. Supported devices include an unprecedented broad range of
USB-based printers, scanners, storage devices, Palm, BlackBerry, Pocket PC
handhelds, webcams and headsets. Wyse TCX USB Virtualizer redirects the
USB drivers installed in the virtual desktop to the Wyse thin clients and
functions as an intelligent virtual USB driver bridge traversing the network.
At a glance features:
User Experience
• Supports asynchronous devices such as USB-based printers, scanners and PDAs.
• Supports Isochronous devices (Microsoft and Logitech webcams and headsets),
for video based instant messaging applications.
• Enables visibility of local USB devices plugged into Wyse thin clients to
virtual desktops.
• Plug and play detection - intelligently detects and identifies devices as soon as
they are plugged into the thin client.
Management
• Tuned TCP/IP stack with optimized data echoing that helps minimize the
negative effects of network latency and bandwidth.
• Control Panel provides management control over which devices will work
and which are blocked.
• Granular control of devices at Class, Sub-Class, Vendor ID and
Product ID levels.
• Extends IT deployment reach to support broad categories of user access needs.
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Wyse TCX Rich Sound
High quality audio without compromise
Receive and transmit
high quality Audio
At a glance features:
Wyse TCX Rich Sound virtualization
software enables the zero-compromise
deployment of virtual desktops and
applications with the capability of
receiving and transmitting high
quality audio.
Broaden the reach of Virtual Desktops and Applications
Wyse TCX Rich Sound provides bi-directional audio capabilities for virtual
desktops and applications. Users can now use a USB headset directly attached
to the Wyse thin client to input and output audio to and from an IP soft phone
application running in a Microsoft Windows XP Pro virtual desktop.
This revolutionary technology from Wyse also supports sound recording and
playback applications.
User Experience
• Enables bi-directional audio over RDP - VDI users can now run applications
that require audio input capabilities.
• Eliminates the need for a separate hardware IP phone unit.
• No compromise thin computing experience.
Typical solutions
• Coupled with Wyse TCX USB Virtualizer, audio-video chat applications
such as Skype can be supported in a VDI environment.
• VOIP softphone applications with USB headsets or handsets
• Digital dictation in legal offices
• Voice recognition applications
• 'Language Labs' in schools
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Introducing Wyse Virtual Desktop Accelerator
Wyse Virtual Desktop Accelerator: a software only
solution for Wyse thin clients and supported PCs.
Wyse Virtual Desktop Accelerator (VDA) is a technology that accelerates
Microsoft RDP and Citrix ICA protocols by up to 3 times on networks with up
to 300ms latency (or higher) and at least 768kbps total downstream
bandwidth.
Wyse VDA neutralizes the effects of network delays (latency) and packet loss
for thin computing protocols. It achieves this using a combination of network
tunneling, proxies, and packet correction technologies.
Citrix ICA
Citrix ICA plus Wyse VDA
Microsoft RDP
Microsoft RDP plus Wyse VDA
High
Subjective
End user
experience
Addressing the issues of network latency
Wyse VDA means organizations can now deploy thin computing to more
remote users - while minimizing additional network costs, and avoiding
the need for regional datacenters and the energy to run them.
Organizations that have already deployed thin computing using regional
datacenters will be able to achieve significant cost-savings through
datacenter consolidation.
Low
25
50
0
75
100 125
25 150 175 2
200
00 225 250 2
275
Latency (ms)
Wyse VDA enables virtualized desktop environments to be deployed to
areas where network latency has, to date, presented operational barriers.
Now, with Wyse VDA, more users can receive the full benefits of Wyse
thin computing - with the best PC experience over virtualized desktops.
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Now more users can experience secure, reliable computing.
Spreading the benefits of thin computing to more users, than ever before.
Virtually everywhere that’s been a challenge to deploying thin computing can be
transformed with Wyse VDA:
• Remote and branch offices can now avoid investment in local datacenters and
servers by switching to fast access to secure, robust and centralized datacenters.
• Mobile workers and their departments can eliminate the security and management
issues they’ve experienced with PC laptops.
At a glance features:
• Opens up the benefits of thin computing to more users than ever before
• Works with mobile, home, off-shore and cloud computing users
• Enables organizations to implement global disaster recovery contingencies
• Home workers will experience a better computing experience over their often slower
domestic broadband service making flexible working more practical, secure and
significantly reducing HQ costs.
• Offshore workers can now be served with thin computing that’s fast, efficient and
ensures that all data and intellectual property rights remain securely at the
centralized datacenter.
• Cloud computing application and desktop users will gain a superior experience with
Wyse VDA, making this already cost effective method of delivering a flexible
IT infrastructure even more practical.
• Robust Disaster Recovery contingencies are simpler to implement with faster
networks serving data from centralized and alternate backup datacenters.
Wyse VDA makes this viable, manageable and cost effective over latent networks.
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Delivering the best user experience
Enhancing ICA and RDP protocols
ICA performance improvement with Wyse VDA
RDP performance improvement with Wyse VDA
This test shows improvement in response times when copying a 2.32 MB file from a USB drive
to a server session using a 1.54Mbps network bandwidth with 1% packet loss and 10% jitter.
This test shows improvement in response times when viewing a dynamic stock ticker on
marketrac.nyse.com using a 1.54Mbps network bandwidth with 1% packet loss and 10% jitter.
RDP Comparison
Time (Sec)
Time (Sec)
ICA Comparison
75mSec
300mSec
1000mSec
75mSec
Network latency (mSec)
ICA
300mSec
1000mSec
Network latency (mSec)
RDP
ICA with Wyse VDA
RDP with Wyse VDA
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Wyse Virtual Desktop Accelerator special features
Enhancing ICA and RDP protocols
• Software-only acceleration of virtual desktops and applications
• Accelerates Citrix ICA and Microsoft RDP protocols
• Works on high bandwidth wide area networks (FLP – Fat Long Pipes)
• Accelerates connections to Citrix XenApp, Citrix XenDesktop, VMware View
and Microsoft Terminal Server and Microsoft Hyper-V VDI
• Enhances Wyse TCX software suite functionality across wide-area networks
• Enhances Wyse Collaborative Processing Architecture performance
• Enables per connection maximum bandwidth usage control
• Leverages built-in security of underlying protocols (e.g. 128-bit encryption
for RDP and ICA)
• Works seamlessly with current hardware accelerator products
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Wyse Software range specifications
Wyse Thin Computing’s range of virtualization,
provisioning and management tools are designed
deliver the richest user experience, easy application
provisioning and simple day-to-day management.
Wyse TCX Supported
Server Platforms
Wyse Device Manager
Wyse TCX supported server platforms
Wyse Device Manager Specifications
Simple, Easy Installation
Automatic Device Discovery
Device Monitoring
Comprehensive Asset Management
Centralized Device Control
Complete Imaging
Capture and Deploy Device Identity
Use Existing Network Infrastructure
Delegated Administration
Advanced Scripting
Enhanced Reporting
Learn more. Simply click these data sheets icons
Extensible Tool-Building Capabilities
Through Microsoft Management
Console (MMC)
OS Requirements
• Checks for all prerequisite components and offers to install missing components – making WDM installation a snap.
• Enables devices to discover themselves using DHCP option tags to find the Wyse Device Manager server.
• Admin controlled manual discovery of devices across the network using either IP ranges or Subnets.
• Discover devices across NATs, firewalls, dialup or wireless connections.
• Displays visible device status in the user interface to inform administrators of the current status of devices on the network.
• Enables devices to check in for new updates at pre-determined intervals.
• Tracks all device asset information and offers a complete inventory of all hardware and software information that is available on the device.
• Collects granular information about the specific software OS, applications as well as any updates or patches deployed to the device at any point in time.
• Enables administrators to remote shadow device to troubleshoot or for training users.
• Allows administrators to send commands to shutdown, reboot or wake up devices without ever visiting the end user desktop.
• Delivers fast and reliable reconfiguration of embedded network devices, including the device flash file system.
• Administrators can re-image the entire client flash file system including the BIOS and CMOS settings if needed.
• Allows use of reference device to capture the configuration of the device or the complete image.
• Permits cloning of configuration or image to other devices to easily provision devices to adhere of company policies.
• Features built-in reliability for all updates to a device.
• Offers flexible scheduling at appropriate times to prevent loss of end-user productivity.
• Integrates with Active Directory for admin users.
• Uses existing SQL database as the data store.
• Enables admins to control the bandwidth to be used for server communications.
• Allows delegation of device management responsibility to other admins.
• Offers granular control over authorisation of the devices they can control as well as the functions each can perform.
• Features a detailed scripting language to perform complex automated tasks on multiple devices.
• Enables customisation capabilities greatly enhanced using scripting.
• Delivers simple saved reports which makes it easy to run the same report on existing parameters.
• Provides quick and flexible ways to report on the existing data that is captured by the system.
• Eases administration headaches through MMC integration, delegation, task orientation, and a familiar interface.
By integrating Wyse Device Manager with other snap-ins, administrators can create MMC tools that enhance network management functionality (e.g., individual Wyse Device Manager
managers, anti-virus software, asset management, and fault and performance tools).
• Microsoft® Windows Server 2000.
• Microsoft® Windows Server 2003.
• Microsoft® Windows XP.
Product
Server Platforms
Microsoft Windows XP Pro SP2 and
above
Microsoft Windows Vista (Ultimate,
Business, Enterprise) SP1 and above
XenDesktop 2.0
Citrix XenDesktop
2.0
VMware VDI#
VMware VDI#
Microsoft
Windows Server
2003 Terminal
Services
Microsoft
Windows Server
2008 Terminal
Services
Citrix XenApp 4.5
and above
Wyse TCX Multidisplay 1.2*
support
yes
yes
yes
yes
yes
Wyse TCX USB
Virtualizer 2.0
yes
yes
yes
yes
-
-
-
Wyse TCX Rich
Sound 1.0##
yes
yes
-
-
yes
-
yes
Wyse TCX
Multimedia 3.0**
yes
yes
-
yes
yes
-
yes
yes
yes
* Wyse TCX Multi-display Support 1.2 also supports Microsoft Windows 2000 (Advanced) Server with SP4, Microsoft Windows XP Pro x64 with SP2, Microsoft Windows Vista Ultimate x64 with SP1 and Microsoft Windows Vista Business x64 with SP1
** Wyse TCX Multimedia 3.0 also supports Microsoft Windows XP Pro x64 with SP2, Microsoft Windows Vista Ultimate x64 with SP1, Microsoft Windows Vista Business x64 with SP1, Microsoft Windows Vista Enterprise x64 with SP1 and Microsoft
Windows 2003 Enterprise x64 with SP2
# Using VDM 2.1, please use the Non-tunneled mode only
## Supports Cisco IP SoftPhone, Microsoft Windows Sound Recorder, Microsoft Windows Media Player audio, VLC Player audio (wave-out), YouTube audio content with Logitech USB headsets and any analog headsets
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Wyse TCX Supported
Client Platforms
Wyse TCX Multimedia
Wyse TCX supported client platforms
Product
Client platforms
Wyse TCX Multi-display 1.2
support
Wyse Thin OS 6.3
yes
V,R,G
Wyse Linux v7
Wyse TCX Multimedia Specifications
Wyse TCX USB Virtualizer Specifications
Media formats supported
Device tested and supported
MPEG-1,
USB Blackberry
8820-smartphone (EDGE,WiFi)
8700G
7100-T Mobile
USB to Serial Converter
Epson LX 300+ (USB to Serial)
yes
S,V
MPEG-4-part2
Microsoft Windows CE 5.0
yes
R,X
WMV 7/8/9
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Printers
AC3
HP LaserJet 1300
Server Platform
HP DeskJet 1280
Flexible playback modes
Wyse TCX USB Virtualizer 2.0
Wyse TCX Rich Sound 1.0
yes
V,X,R,G
yes
S,V
No headsets and webcams.
R,X
-
-
yes
V
-
-
supported
Local clip playback
HP LaserJet 1320
Play-list playback
USB Scanner
DocketPort 465
Web playback
USB Bluetooth
Generic Bluetooth
DirectShow based
multimedia player
Support for Microsoft Media player 7/8/9
USB Biometrics
digitalPersona 4000B Reader
USB Storage
Redirect to local media
Client playback directly using
Enter USB 2.0 All-in-1 Card Reader
SanDisk 12-in-1 Card
Wyse TCX Multimedia 3.0
yes
V,X,G
Start
yes
V
Range
yes
X
Technical
No Citrix XenApp or Citrix
XenDesktop support.
S,V
- Network shared drive
Multicast support
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UDP/RTP Multicast (MPEG1 only) for Live multimedia streams
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Protocols
Optional Middle Tier
WXPe Specs
Generic
- HTTP URL
- FTP URL
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USB Hub
I ball USB serial Bus
Mass Storage
Sony Floppy Drive
Enter Floppy Drive
USB CDROM
IBM USB CD-ROM Drive
USB Zip Drive
Iomega USB Bus Powered Zip 250
USB Flash Drive
Crucial/SanDisk/Transcend
Webcam
Logitech QuickCam Pro 9000
Microsoft LifeCamVX -1000
USB Headset
Logitech M/N:A-00009A
Microsoft LifeChat LX-3000
USB class support
USB 1.1/ 2.0
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Network
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Windows XP Pro
Windows Vista
Windows Server 2003
Citrix XenApp
Windows XPe based Wyse Thin Clients (V90L, R90L, X )
Wyse ThinOS based Wyse Thin Clients (V10L)
WXPe Specs
Generic
RDP
ICA
Port ICA
VMware View 3.0 (direct connections to desktops only)
XenDesktop Desktop Delivery Controller 2.1
Dedicated Fat Long Pipe (latency > 70 mSec)
Wyse VDA requires a direct connection between client and server
Wyse VDA has been tested on bandwidth as low as 786 Kbps
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Wyse Virtual Desktop Accelerator Specifications
Server Platform
HP LaserJet 1300
MP3
Range
Wyse
Virtual Desktop Accelerator
USB to Parallel Converter
WMA
yes
S,V
Technical
Wyse TCX USB Virtualizer
MPEG-2
Microsoft Windows XPe
Range
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Wyse Device Manager Specifications
Simple, Easy Installation
• Checks for all prerequisite components and offers to install missing components – making Wyse Device Manager installation a snap.
Automatic Device Discovery
• Enables devices to discover themselves using DHCP option tags to find the Wyse Device Manager server.
• Admin controlled manual discovery of devices across the network using either IP ranges or Subnets.
Device Monitoring
• Discover devices across NATs, firewalls, dialup or wireless connections.
• Displays visible device status in the user interface to inform administrators of the current status of devices on the network.
• Enables devices to check in for new updates at pre-determined intervals.
Comprehensive Asset Management
• Tracks all device asset information and offers a complete inventory of all hardware and software information that is available on the device.
• Collects granular information about the specific software OS, applications as well as any updates or patches deployed to the device at any point in time.
• Enables administrators to remote shadow device to troubleshoot or for training users.
Centralized Device Control
• Allows administrators to send commands to shutdown, reboot or wake up devices without ever visiting the end user desktop.
• Delivers fast and reliable reconfiguration of embedded network devices, including the device flash file system.
Complete Imaging
• Administrators can re-image the entire client flash file system including the BIOS and CMOS settings if needed.
• Allows use of reference device to capture the configuration of the device or the complete image.
Capture and Deploy Device Identity • Permits cloning of configuration or image to other devices to easily provision devices to adhere of company policies.
• Features built-in reliability for all updates to a device.
• Offers flexible scheduling at appropriate times to prevent loss of end-user productivity.
Use Existing Network Infrastructure • Integrates with Active Directory for admin users.
• Uses existing SQL database as the data store.
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Wyse Device Manager Specifications continued
Delegated Administration
• Enables admins to control the bandwidth to be used for server communications.
• Allows delegation of device management responsibility to other admins.
Advanced Scripting
• Offers granular control over authorisation of the devices they can control as well as the functions each can perform.
• Features a detailed scripting language to perform complex automated tasks on multiple devices.
Enhanced Reporting
• Enables customisation capabilities greatly enhanced using scripting.
• Delivers simple saved reports which makes it easy to run the same report on existing parameters.
Extensible Tool-Building Capabilities
Through Microsoft Management
Console (MMC)
OS Requirements
• Provides quick and flexible ways to report on the existing data that is captured by the system.
• Eases administration headaches through MMC integration, delegation, task orientation, and a familiar interface.By integrating Wyse Device Manager with other snap-ins,
administrators can create MMC tools that enhance network management functionality
(e.g., individual Wyse Device Manager managers, anti-virus software, asset management, and fault and performance tools).
• Microsoft® Windows Server 2000.
• Microsoft® Windows Server 2003.
• Microsoft® Windows XP.
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Wyse TCX supported server platforms
Product
Server Platforms
Microsoft Windows XP Pro SP2 and
above
Microsoft Windows Vista (Ultimate,
Business, Enterprise) SP1 and above
XenDesktop
Citrix XenDesktop
2.0
VMware View#
Wyse TCX Multidisplay 1.2*
support
yes
yes
yes
Wyse TCX USB
Virtualizer 2.0
yes
yes
yes
Wyse TCX Rich
Sound 1.0##
yes
yes
Wyse TCX
Multimedia 3.0**
yes
yes
VMware View#
yes
Microsoft
Windows Server
2003 Terminal
Services
Microsoft
Windows Server
2008 Terminal
Services
Citrix XenApp 4.5
and above
yes
yes
yes
yes
-
-
-
-
-
yes
-
yes
yes
yes
yes
-
yes
* Wyse TCX Multi-display Support 1.2 also supports Microsoft Windows 2000 (Advanced) Server with SP4, Microsoft Windows XP Pro x64 with SP2, Microsoft Windows Vista Ultimate x64 with SP1 and Microsoft Windows Vista Business x64 with SP1
** Wyse TCX Multimedia 3.0 also supports Microsoft Windows XP Pro x64 with SP2, Microsoft Windows Vista Ultimate x64 with SP1, Microsoft Windows Vista Business x64 with SP1, Microsoft Windows Vista Enterprise x64 with SP1 and Microsoft
Windows 2003 Enterprise x64 with SP2
# Direct connections to virtual desktops
## Supports Cisco IP SoftPhone, Microsoft Windows Sound Recorder, Microsoft Windows Media Player audio, VLC Player audio (wave-out), YouTube audio content with Logitech USB headsets and any analog headsets
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Wyse TCX supported client platforms
Product
Client platforms
Microsoft Windows XPe
Wyse TCX Multi-display 1.2
support
Wyse ThinOS 6.4
Wyse Linux v7
Microsoft Windows CE 5.0
yes
V,R,G
yes
S,V
yes
R,X
No support for Citrix XenApp
or Citrix XenDesktop
yes
S,V
yes
V,X,R,G
yes
S,V
No headsets and webcams.
R,X
No headset and webcams
S,V
Wyse TCX Rich Sound 1.0
yes
V,X,R
yes
V
-
-
Wyse TCX Multimedia 3.0
yes
V,X,R,G
yes
V
yes
X
S,V
Wyse TCX USB Virtualizer 2.0
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Wyse TCX Multimedia Specifications
Media formats supported
MPEG-1,
MPEG-2
MPEG-4-part2
WMV 7/8/9
WMA
AC3
MP3
Flexible playback modes
Local clip playback
supported
Play-list playback
Web playback
DirectShow based
multimedia player
Support for Microsoft Media player 7/8/9
Redirect to local media
Client playback directly using
- HTTP URL
- FTP URL
- Network shared drive
Multicast support
UDP/RTP Multicast (MPEG1 only) for Live multimedia streams
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Wyse TCX USB Virtualizer Specifications
Device tested and supported
USB Blackberry
8820-smartphone (EDGE,WiFi)
8700G
7100-T Mobile
USB to Serial Converter
Epson LX 300+ (USB to Serial)
USB to Parallel Converter
Printers
HP LaserJet 1300
HP DeskJet 1280
HP LaserJet 1320
USB Scanner
DocketPort 465
USB Bluetooth
Generic Bluetooth
USB Biometrics
digitalPersona 4000B Reader
USB Storage
Enter USB 2.0 All-in-1 Card Reader
SanDisk 12-in-1 Card
USB Hub
I ball USB serial Bus
WXPe Specs
Generic
Mass Storage
Sony Floppy Drive
Enter Floppy Drive
USB CD ROM
IBM USB CD-ROM Drive
Adonics CD ROM drive
USB Zip Drive
Iomega USB Bus Powered Zip 250 10MB
USB Flash Drive
Crucial/SanDisk/Transcend
Webcam
Logitech QuickCam Pro 9000
Microsoft LifeCamVX -1000
Microsoft LifeCamVX -3000
USB Headset
Logitech Clearchat Comfort USB
Microsoft LifeChat LX-3000
USB class support
USB 1.1/ 2.0
Special devices
Bloomberg Keyboards
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Wyse Virtual Desktop Accelerator Specifications
Supported Server Platforms
include:
Supported Client
Hardware Platforms
Supported Client
OS Platforms
Virtual Desktop Environments from Citrix,
Microsoft and VMware
Windows XP Professional (in a VM)
Windows Vista (in a VM)
Windows Server 2003 Terminal Server
Citrix XenApp and Presentation Server
All supported platforms include 32-bit support
Wyse R Class - Wyse R90L & R90LE (running
Windows XP Embedded) and Wyse R90LW &
R90LEW (running Windows Embedded Standard)
Wyse V Class - Wyse V10L (running Wyse ThinOS)
and Wyse V90L & V90LE
(running Windows XP Embedded)
Wyse X Class - Wyse X90 & X90L (running
Windows XP Embedded)
General Purpose PC - Any general purpose PC
running XP Professional
XP Pro SP3 PCs
Supported Networks Types
include:
DSL (greater than 768 Kbps)
E1
T1
T3
Supported Latency
DSL - 90 msec or higher
E1 - 90 msec or higher
T1 - 90 msec or higher
T3 - 20 msec or higher
Supported Packet Loss
DSL - 0% to 1%
E1 - 0% to 1%
T1 - 0% to 1%
T3 - 0% to 1%
WXPe Specs
Generic
Wyse ThinOS Wyse V10L running ThinOS v6.4 or later
Windows XP Embedded - Wyse V90L & V90LE,
Wyse R90L & R90LE and Wyse X90 & X90L running
XP Embedded vWFR2 or later
Windows Embedded Standard Wyse R90LW & R90LEW running WES v WFR1
or later
Windows XP Professional Any general purpose PC running
Microsoft Windows XP Professional
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Supported Protocols
Microsoft RDP
Citrix ICA
Supported Connection Brokers
Citrix XenDesktop Delivery Controller 2.1
VMware View 3.0 and above
(direct connections to desktops only)
Technical
Print
Contact Wyse
Wyse Technology Inc.
3471 North First Street, San Jose, CA 95134-1801
Wyse offers thin computing sales, service
and support expertise around the globe.
Visit our website at:
http://www.wyse.com or send an email to: sales@wyse.com
Click here for contact details of your regional Wyse office.
Wyse Sales
800 GET WYSE (800 438 9973)
Wyse Customer Service Center:
800 800 WYSE (800 800 9973)
©2009 The Wyse logo and Wyse are trademarks of Wyse Technology Inc. Other product names mentioned herein are for identification purposes only and may be trademarks and/or registered
trademarks of their respective companies. All specifications are subject to change without notice. Whilst we make every effort to ensure the accuracy of the details, specifications, models,
images and benefits featured in this datasheet, we cannot be held responsible for any errors and/or omissions. Cover image is for illustrative purposes only and is not a guide to compatible
equipment. If you have any queries regarding Wyse products please contact your authorized regional Wyse Partner or representative for further information and assistance.
Some features require support by server operating system and protocol. July 070709
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Wyse
Thin Computing Software
Delivering the best experience over
virtualized desktop environments
Summary Data
Wyse thin computing software
Wyse Device Manager
Wyse Device Manager enables the rapid scalable deployment; easy centralized
management and granular asset tracking of Wyse thin clients and installed software.
From day one Wyse Device Manager drastically reduces IT support costs by eliminating
time consuming and expensive desktop visits. And, as a result user downtime is
reduced and productivity increased as users receive far higher quality one-to-one
helpdesk support through remote screen sharing and desktop takeovers. As a network
grows and changes, Wyse Device Manager’s inherent scalability, asset-tracking and
policy management capabilities ensure each user’s device is tracked and monitored
remotely with all necessary software and OS patch updates managed centrally at the
server via standard file server protocols.
Wyse TCX
Wyse TCX delivers PC functionality on Wyse thin clients and provides the best user
experience available over virtualized environments enabling desktop and mobile users to
run multimedia, use multiple monitors, plug-in USB devices and utilize rich VoIP
software. By addressing previous limitations of thin client solutions, Wyse TCX enables
organizations to take advantage of thin computing benefits for more of their users.
Wyse TCX enhances the functionality of virtualized environments delivered by Citrix,
Microsoft and VMware.
Wyse Virtual Desktop Accelerator
Wyse Virtual Desktop Accelerator (VDA) is a software only solution that enables
virtualized desktop environments to be deployed to areas where network latency has, to
date, presented operational barriers to using thin computing. Wyse VDA accelerates
Citrix ICA and Microsoft RDP protocols and enables remote and branch offices to avoid
costly investment in regional datacenters, higher cost networks, expensive hardware
accelerators or reverting to costly legacy client-server techniques. Now with Wyse VDA
mobile, home, offshore and cloud computing users can access their data in cost
effective and secure thin computing environments. Crucially, Wyse VDA enables remote
datacenters to be used to provide more resilient business recovery.
Call Wyse: 1-800-GET-WYSE www.wyse.com
Features
Wyse Device Manager
• Easy management of Wyse thin
clients and installed applications.
• Scalable management solution that
drastically reduces IT support costs.
• Easy software and OS patch updates
via file server protocols.
Wyse TCX
• Wyse TCX Multi-display Ensures
application windows and dialog boxes
are multi-monitor aware when using
more than one monitor.
• Wyse TCX USB Virtualizer Enables
local plug and play peripheral support
on virtual desktops retaining
administrator control.
• Wyse TCX Multimedia with
Collaborative Processing Architecture
Streamlines delivery of multimedia
for a richer user experience, while
reducing server-side processing and
network requirements.
• Wyse TCX Rich Sound Enables rich
bi-directional audio for VoIP, digital
dictation and voice recognition
applications.
Wyse Virtual Desktop Accelerator
• Delivers the best user experience for
the allocated network bandwidth.
• Neutralises the effects of network
latency and packet loss, making
‘thin’ suitable for more remotesite,
branch, or field-based users.
• Accelerates RDP and ICA up to
3 times on networks with latencies
up to and exceeding 300ms and at
least 768kbps bandwidth.
Wyse Device Manager Specifications
Simple, Easy Installation
• Checks for all prerequisite components and offers to install missing components –
making Wyse Device Manager installation a snap.
Automatic Device Discovery
• Enables devices to discover themselves using DHCP option tags to find the Wyse
Device Manager server.
• Admin controlled manual discovery of devices across the network using either IP
ranges or Subnets.
Device Monitoring
• Discover devices across NATs, firewalls, dialup or wireless connections.
• Displays visible device status in the user interface to inform administrators of the
current status of devices on the network.
• Enables devices to check in for new updates at pre-determined intervals.
Comprehensive Asset Management
• Tracks all device asset information and offers a complete inventory of all hardware
and software information that is available on the device.
• Collects granular information about the specific software OS, applications as well
as any updates or patches deployed to the device at any point in time.
• Enables administrators to remote shadow device to troubleshoot or for training
users.
Centralized Device Control
• Allows administrators to send commands to shutdown, reboot or wake up devices
without ever visiting the end user desktop.
• Delivers fast and reliable reconfiguration of embedded network devices, including the
device flash file system.
Complete Imaging
• Administrators can re-image the entire client flash file system including the BIOS and
CMOS settings if needed.
• Allows use of reference device to capture the configuration of the device or the
complete image.
Capture and Deploy Device
• Permits cloning of configuration or image to other devices to easily provision devices
to adhere of company policies.
Identity
• Features built-in reliability for all updates to a device.
• Offers flexible scheduling at appropriate times to prevent loss of end-user
productivity.
Use Existing Network
• Integrates with Active Directory for admin users.
Infrastructure
• Uses existing SQL database as the data store.
Wyse Technology Inc.
3471 North First Street
San Jose, CA 95134-1801
Visit our website at:
http://www.wyse.com
Or send email to:
sales@wyse.com
Wyse Sales
800 GET WYSE
(800 438 9973)
Wyse Customer
Service Center:
800 800 WYSE
(800 800 9973)
©2009 The Wyse logo and Wyse are trademarks of Wyse Technology Inc. Other product names mentioned herein are for identification purposes only and may be trademarks
and/or registered trademarks of their respective companies. Specifications subject to change without notice. Some features require support by server operating system and protocol. 070709
Wyse Device Manager Specifications
Delegated Administration
• Enables admins to control the bandwidth to be used for server communications.
• Allows delegation of device management responsibility to other admins.
Advanced Scripting
• Offers granular control over authorisation of the devices they can control as well as
the functions each can perform.
• Features a detailed scripting language to perform complex automated tasks on
multiple devices.
Enhanced Reporting
• Enables customisation capabilities greatly enhanced using scripting.
• Delivers simple saved reports which makes it easy to run the same report on
existing parameters.
Extensible Tool-Building Capabilities
Through Microsoft Management
• Provides quick and flexible ways to report on the existing data that is captured by
the system.
• Eases administration headaches through MMC integration, delegation, task
Console (MMC)
orientation, and a familiar interface.By integrating Wyse Device Manager with other
snap-ins, administrators can create MMC tools that enhance network management
functionality (e.g., individual Wyse Device Manager managers, anti-virus software,
asset management, and fault and performance tools).
• Microsoft® Windows Server 2000.
OS Requirements
• Microsoft® Windows Server 2003.
• Microsoft® Windows XP.
Wyse Technology Inc.
3471 North First Street
San Jose, CA 95134-1801
Visit our website at:
http://www.wyse.com
Or send email to:
sales@wyse.com
Wyse Sales
800 GET WYSE
(800 438 9973)
Wyse Customer
Service Center:
800 800 WYSE
(800 800 9973)
©2009 The Wyse logo and Wyse are trademarks of Wyse Technology Inc. Other product names mentioned herein are for identification purposes only and may be trademarks
and/or registered trademarks of their respective companies. Specifications subject to change without notice. Some features require support by server operating system and protocol. 070709
Wyse TCX supported server platforms
Product
Server Platforms
Microsoft Windows XP
Pro SP2 and above
Microsoft Windows
Vista (Ultimate,
Business, Enterprise)
SP1 and above
XenDesktop VMware
View#
Citrix
VMware
XenDesktop View#
2.0
yes
Microsoft
Windows
Server
2003
Terminal
Services
Microsoft
Windows
Server
2008
Terminal
Services
Citrix
XenApp
4.5 and
above
yes
yes
yes
Wyse TCX
Multidisplay
1.2*
support
yes
yes
yes
Wyse TCX
USB
Virtualizer
2.0
yes
yes
yes
yes
-
-
-
Wyse TCX
Rich
Sound
1.0##
yes
yes
-
-
yes
-
yes
Wyse TCX
Multimedia
3.0**
yes
yes
yes
yes
yes
-
yes
* Wyse TCX Multi-display Support 1.2 also supports Microsoft Windows 2000 (Advanced) Server with SP4, Microsoft Windows XP Pro x64 with SP2, Microsoft
Windows Vista Ultimate x64 with SP1 and Microsoft Windows Vista Business x64 with SP1
** Wyse TCX Multimedia 3.0 also supports Microsoft Windows XP Pro x64 with SP2, Microsoft Windows Vista Ultimate x64 with SP1, Microsoft Windows Vista
Business x64 with SP1, Microsoft Windows Vista Enterprise x64 with SP1 and Microsoft Windows 2003 Enterprise x64 with SP2
# Direct connections to virtual desktops
## Supports Cisco IP SoftPhone, Microsoft Windows Sound Recorder, Microsoft Windows Media Player audio, VLC Player audio (wave-out),
YouTube audio content with Logitech USB headsets and any analog headsets
Wyse Technology Inc.
3471 North First Street
San Jose, CA 95134-1801
Visit our website at:
http://www.wyse.com
Or send email to:
sales@wyse.com
Wyse Sales
800 GET WYSE
(800 438 9973)
Wyse Customer
Service Center:
800 800 WYSE
(800 800 9973)
©2009 The Wyse logo and Wyse are trademarks of Wyse Technology Inc. Other product names mentioned herein are for identification purposes only and may be trademarks
and/or registered trademarks of their respective companies. Specifications subject to change without notice. Some features require support by server operating system and protocol. 070709
Wyse TCX supported client platforms
Product
Client platforms
Microsoft
Windows XPe
Wyse TCX
Multi-display 1.2
support
Wyse ThinOS Wyse Linux v7
6.4
Microsoft Windows CE
5.0
yes
V,R,G
yes
S,V
yes
R,X
No support for
Citrix XenApp
or Citrix
XenDesktop
yes
S,V
Wyse TCX USB
Virtualizer 2.0
yes
V,X,R,G
yes
S,V
No headsets
and webcams.
R,X
No headset and
webcams
S,V
Wyse TCX Rich
Sound 1.0
yes
V,X,R
yes
V
-
-
Wyse TCX
Multimedia 3.0
yes
V,X,R,G
yes
V
yes
X
S,V
Wyse Technology Inc.
3471 North First Street
San Jose, CA 95134-1801
Visit our website at:
http://www.wyse.com
Or send email to:
sales@wyse.com
Wyse Sales
800 GET WYSE
(800 438 9973)
Wyse Customer
Service Center:
800 800 WYSE
(800 800 9973)
©2009 The Wyse logo and Wyse are trademarks of Wyse Technology Inc. Other product names mentioned herein are for identification purposes only and may be trademarks
and/or registered trademarks of their respective companies. Specifications subject to change without notice. Some features require support by server operating system and protocol. 070709
Wyse TCX Multimedia Specifications
Media formats supported
MPEG-1,
MPEG-2
MPEG-4-part2
WMV 7/8/9
WMA
AC3
MP3
Flexible playback modes
supported
Local clip playback
Play-list playback
Web playback
DirectShow based
multimedia player
Support for Microsoft Media player 7/8/9
Redirect to local media
Client playback directly using
- HTTP URL
- FTP URL
- Network shared drive
Multicast support
Wyse Technology Inc.
3471 North First Street
San Jose, CA 95134-1801
UDP/RTP Multicast (MPEG1 only) for Live multimedia streams
Visit our website at:
http://www.wyse.com
Or send email to:
sales@wyse.com
Wyse Sales
800 GET WYSE
(800 438 9973)
Wyse Customer
Service Center:
800 800 WYSE
(800 800 9973)
©2009 The Wyse logo and Wyse are trademarks of Wyse Technology Inc. Other product names mentioned herein are for identification purposes only and may be trademarks
and/or registered trademarks of their respective companies. Specifications subject to change without notice. Some features require support by server operating system and protocol. 070709
Wyse TCX USB Virtualizer Specifications
Device tested and supported
USB Blackberry
8820-smartphone (EDGE,WiFi)
8700G
7100-T Mobile
USB to Serial Converter
Epson LX 300+ (USB to Serial)
USB to Parallel Converter
Printers
HP LaserJet 1300
HP DeskJet 1280
HP LaserJet 1320
Wyse Technology Inc.
3471 North First Street
San Jose, CA 95134-1801
USB Scanner
DocketPort 465
USB Bluetooth
Generic Bluetooth
USB Biometrics
digitalPersona 4000B Reader
USB Storage
Enter USB 2.0 All-in-1 Card Reader
SanDisk 12-in-1 Card
USB Hub
I ball USB serial Bus
Mass Storage
Sony Floppy Drive
Enter Floppy Drive
USB CD ROM
IBM USB CD-ROM Drive
Adonics CD ROM drive
USB Zip Drive
Iomega USB Bus Powered Zip 250 10MB
USB Flash Drive
Crucial/SanDisk/Transcend
Webcam
Logitech QuickCam Pro 9000
Microsoft LifeCamVX -1000
Microsoft LifeCamVX -3000
USB Headset
Logitech Clearchat Comfort USB
Microsoft LifeChat LX-3000
USB class support
USB 1.1/ 2.0
Special devices
Bloomberg Keyboards
Visit our website at:
http://www.wyse.com
Or send email to:
sales@wyse.com
Wyse Sales
800 GET WYSE
(800 438 9973)
Wyse Customer
Service Center:
800 800 WYSE
(800 800 9973)
©2009 The Wyse logo and Wyse are trademarks of Wyse Technology Inc. Other product names mentioned herein are for identification purposes only and may be trademarks
and/or registered trademarks of their respective companies. Specifications subject to change without notice. Some features require support by server operating system and protocol. 070709
Wyse Virtual Desktop Accelerator Specifications
Supported Server Platforms
include:
Virtual Desktop Environments from Citrix,
Microsoft and VMware
Windows XP Professional (in a VM)
Windows Vista (in a VM)
Windows Server 2003 Terminal Server
Citrix XenApp and Presentation Server
All supported platforms include 32-bit support
Supported Client
Hardware Platforms
Wyse R Class - Wyse R90L & R90LE (running Windows XP Embedded)
and Wyse R90LW & R90LEW (running Windows Embedded Standard)
Wyse V Class - Wyse V10L (running Wyse ThinOS) and
Wyse V90L & V90LE (running Windows XP Embedded)
Wyse X Class - Wyse X90 & X90L (running Windows XP Embedded)
General Purpose PC - Any general purpose PC running XP Professional
XP Pro SP3 PCs
Supported Client
OS Platforms
Wyse ThinOS Wyse V10L running Thin OS v6.4 or later
Windows XP Embedded - Wyse V90L & V90LE, Wyse R90L & R90LE
and Wyse X90 & X90L running XP Embedded vWFR2 or later
Windows Embedded Standard Wyse R90LW & R90LEW running WES v WFR1 or later
Windows XP Professional Any general purpose PC running
Microsoft Windows XP Professional
Supported Networks Types
include:
DSL (greater than 768 Kbps)
E1
T1
T3
Supported Latency
DSL - 90 msec or higher
E1 - 90 msec or higher
T1 - 90 msec or higher
T3 - 20 msec or higher
Supported Packet Loss
DSL - 0% to 1%
DSL - 0% to 1%
E1 - 0% to 1%
T1 - 0% to 1%
T3 - 0% to 1%
Supported Protocols
Microsoft RDP
Citrix ICA
Supported Connection Brokers
Citrix XenDesktop Delivery Controller 2.1
VMware View 3.0 and above
(direct connections to desktops only)
Wyse Technology Inc.
3471 North First Street
San Jose, CA 95134-1801
Visit our website at:
http://www.wyse.com
Or send email to:
sales@wyse.com
Wyse Sales
800 GET WYSE
(800 438 9973)
Wyse Customer
Service Center:
800 800 WYSE
(800 800 9973)
©2009 The Wyse logo and Wyse are trademarks of Wyse Technology Inc. Other product names mentioned herein are for identification purposes only and may be trademarks
and/or registered trademarks of their respective companies. Specifications subject to change without notice. Some features require support by server operating system and protocol. 070709