DIGITAL WIRELESS
TELEPHONE
User's Guide >
Motorola A388
Quick Reference Card
Make and End a Call
Press q to open dial pad, enter phone number, press Send.
To hang up, press End or close the flip. If using the headset, press and
hold headset button (phone beeps).
Answer a Call
Press Answer on the screen, or press the Confirm button, or open the
flip. If using the headset, press headset button (phone beeps).
Extension/Voicemail Dialing
To display the dial pad while on a call, press
.
Mute the Microphone During a Call
Press b Mute. To turn the sound back on, press Unmute.
Change the Ringer Style for Incoming Phone Calls
1.
2.
3.
4.
Press
in bottom left corner of main menu screen.
Select desired ring status and ring style.
Increase/decrease ringer volume using + and -.
Press OK.
Send a Text Message
1. Press f K Compose.
2. Make sure SMS mail icon
is selected (not email icon ).
Currently selected icon is enclosed in [ ].
3. Press To: to select recipients from addressbook, or press space to
the right of To: to enter phone number(s) using number pad.
4. After selecting from addressbook or entering number(s), press OK.
5. Press Message: to select predefined message, or press space to
the right of Message: to enter new message using on-screen
keyboard or handwriting recognition. To switch between keyboard
and handwriting, press b and select desired mode.
6. If entering new message, press
to insert picture,
animation, or
to insert melody into message.
7. After entering or selecting message, press OK.
8. From New Message screen, press Send.
Read a New Message
Press Read when notified of new message, or press
.
to insert
2. Select SIM Card from Catg: pulldown list and press OK.
Speed dial number is automatically assigned in Location: field.
3. Press space to the right of Name: to enter name using on-screen
keyboard or handwriting recognition. To switch between keyboard
and handwriting, press b and select desired mode.
4. After entering name, press OK.
5. Press
<Number> and enter phone number.
6. After entering phone number, press OK.
7. From New Contact screen, press OK.
Call a Number Stored on the SIM Card
1. Press q to open dial pad.
2. Press location number followed by # sign.
3. Press Send.
Store a Number in Phone Addressbook
1. Press f G New.
2. Select category from Catg: pulldown list and press OK.
3. Press space to the right of Name: to enter name using on-screen
keyboard or handwriting recognition. To switch between keyboard
and handwriting, press b and select desired mode.
4. After entering name, press OK.
5. For each number, press <number type>, enter phone number, and
press OK.
6. Scroll to see additional information fields.
7. Enter other details for contact as desired, press OK after each entry.
8. When complete, press OK to store on phone.
Call a Number Stored in Phone Addressbook
1. Press f G to open addressbook.
2. To locate phone number, press alphabetic tabs (e.g., to list names
beginning with M, press K-O tab 3 times), or press b Find Contact
to search addressbook for a name, number, or text string.
3. Once the phone number you want to call is listed on the screen,
press the number to dial it.
Store a Number on the SIM Card
1. Press f G New.
Welcome
Welcome to the world of Motorola digital wireless
communication. We are pleased that you have chosen the
Motorola A388 wireless phone.
• Easy to use touchscreen.
• Virtual number pad for quick and easy dialing.
Welcome
Your Motorola A388 phone delivers all the wireless
functionality you need in one smart package.
• Store and call frequently used phone numbers in the
addressbook.
• Screen calls even when your phone is closed through
the external caller ID display.
• Send text messages or use your wireless Internet
connection to send email.
• Add pizazz to your messages with graphics, animated
icons, and sounds.
• Keep track of important business meetings, social
events, and other occasions using the datebook.
reminder alarms, and to-do lists.
• Download applications, from business tools to games.
• Sync up the data on your phone to your PC, PIM, or
PDA.
• Experience the “always on” connection for WAP
Internet sites, or use your phone as a wireless modem
for your PC.
1
Welcome
Adjust
volume
Confirm Button
Answer a call
Touchscreen
Home Button
Return to main
menu
Stylus storage
compartment
Power Button
Turn phone
on and off
Infrared Port
Headset Jack
Status Light
2
Ringer speaker
Make a Call
1 Press q (located in the middle of the
status bar at the top of the
touchscreen) to open the dial pad.
3 Press Send on the touchscreen.
Press End in the in-call screen, or simply
close the flip.
Answer a Call Press Answer in the incoming call
message on the touchscreen, or press
the Confirm button.
Welcome
2 Enter the phone number.
If you make a mistake while entering
the number, press 1 to backspace
and erase one or more numbers.
End a Call
If the Flip Answer option is on, you can
also answer a call by opening the flip.
See page 36.
MOTOROLA, the Stylized M Logo, and all other trademarks indicated as
such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off.
All other product or service names are the property of their respective
owners.
© 2002 Motorola, Inc. All rights reserved.
Personal Communications Sector
1500 Gateway Blvd., Boynton Beach, FL 33426-8292
Manual number: 6809448A89-O
Cover number: 8988485L49-O
3
Contents
Contents
4
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
European Union Directives Conformance
Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
What’s in the Box? . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . 16
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . 17
Turning Your Phone On . . . . . . . . . . . . . . . . . . . . . . . 19
Entering Your PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Entering Your Unlock Code . . . . . . . . . . . . . . . . . . . . 20
Registering with a Network . . . . . . . . . . . . . . . . . . . . 20
Calibrating the Screen . . . . . . . . . . . . . . . . . . . . . . . . 21
Changing Between PDA and Phone Mode . . . . . . . . 21
Learning to Use Your Phone . . . . . . . . . . . . . . . . . . . . 22
Touchscreen Controls and Status Indicators . . . . . . . 22
Using the Main Menus . . . . . . . . . . . . . . . . . . . . . . . . 24
Using Your Phone’s Buttons . . . . . . . . . . . . . . . . . . . 28
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . . . 34
Storing Your Name and Number . . . . . . . . . . . . . . . . 34
Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . 34
Setting a Ring Style . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Setting Answer Options . . . . . . . . . . . . . . . . . . . . . . . 36
Setting Automatic Redial . . . . . . . . . . . . . . . . . . . . . . 36
Changing Your Startup Greeting . . . . . . . . . . . . . . . . 37
Conserving Battery Power . . . . . . . . . . . . . . . . . . . . . 37
Setting the Display Contrast . . . . . . . . . . . . . . . . . . . 38
Contents
Calling Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Muting the Microphone During a Call . . . . . . . . . . . . . 40
Muting the Incoming Call Ringer or Vibrate Alert . . . . 40
Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Returning an Unanswered Call . . . . . . . . . . . . . . . . . 41
Viewing Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . 41
Inserting Pauses Into a Phone Number . . . . . . . . . . . 43
Calling an Emergency Number . . . . . . . . . . . . . . . . . 43
Calling International Numbers . . . . . . . . . . . . . . . . . . 44
Calling with Speed Dial . . . . . . . . . . . . . . . . . . . . . . . 44
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Putting a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . 48
Transferring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Changing the Active Line . . . . . . . . . . . . . . . . . . . . . . 49
Displaying Your Phone Number . . . . . . . . . . . . . . . . . 49
Messages and Email. . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Setting Up Your Addressbook . . . . . . . . . . . . . . . . . . . 68
Fields in an Addressbook Entry . . . . . . . . . . . . . . . . . 68
Addressbook Categories . . . . . . . . . . . . . . . . . . . . . . 69
Creating an Addressbook Entry . . . . . . . . . . . . . . . . . 70
Locating Entries in Your Addressbook . . . . . . . . . . . . 71
Calling a Number from Your Addressbook . . . . . . . . . 72
Sending a Message from Your Addressbook . . . . . . . 73
Copying Addressbook Entries . . . . . . . . . . . . . . . . . . 74
5
Contents
6
Deleting Addressbook Entries . . . . . . . . . . . . . . . . . . 74
Sending Addressbook Information . . . . . . . . . . . . . . 75
Receiving Addressbook Information . . . . . . . . . . . . . 75
Synchronizing with TrueSync Software . . . . . . . . . . . 76
Getting More Out of Your Phone. . . . . . . . . . . . . . . . . 77
Making a Conference Call . . . . . . . . . . . . . . . . . . . . . 77
Forwarding Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Blocking Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Using Fixed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Monitoring Phone Use . . . . . . . . . . . . . . . . . . . . . . . . 81
Adjusting Network Settings . . . . . . . . . . . . . . . . . . . . 83
Personalizing Your Phone . . . . . . . . . . . . . . . . . . . . . . 85
Personalizing a Ring Style . . . . . . . . . . . . . . . . . . . . . 85
Creating Custom Ring Tones . . . . . . . . . . . . . . . . . . . 86
Creating Pictures, Animations, and Sounds . . . . . . . 89
Creating Personal Message Folders . . . . . . . . . . . . . 91
Creating Message Mailing Groups . . . . . . . . . . . . . . 92
Creating Categories for Addressbook Entries . . . . . . 93
Setting the Menu Language . . . . . . . . . . . . . . . . . . . 94
Resetting All Options . . . . . . . . . . . . . . . . . . . . . . . . . 94
Clearing All Stored Information . . . . . . . . . . . . . . . . . 95
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Locking the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . 96
Locking and Unlocking Your Phone . . . . . . . . . . . . . . 98
Changing Your Codes . . . . . . . . . . . . . . . . . . . . . . . . 99
Personal Organizer Features . . . . . . . . . . . . . . . . . . 100
Datebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Notepad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Voice Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Contents
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Synchronizing with TrueSync Software . . . . . . . . . . 111
Printing Information Using Infrared . . . . . . . . . . . . . . 112
News and Entertainment . . . . . . . . . . . . . . . . . . . . . . 113
Mobile Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Downloading Java Applications . . . . . . . . . . . . . . . . 115
Using Your Phone as a Wireless Modem . . . . . . . . . 118
Transferring Data Using the Infrared Port . . . . . . . . . 120
Specific Absorption Rate (SAR) Data . . . . . . . . . . . . 121
Additional Health and Safety Information (FDA) . . . 124
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . 139
Software Copyright Notice. . . . . . . . . . . . . . . . . . . . . 139
Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . 140
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Wireless Phone
Safety Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
7
Safety Information
Safety Information
IMPORTANT INFORMATION ON SAFE AND EFFICIENT
OPERATION. READ THIS INFORMATION BEFORE
USING YOUR PHONE.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this
device must accept any interference received, including
interference that may cause undesired operation.
RF Operational Characteristics
Your phone contains a transmitter and a receiver. When it
is ON, it receives and transmits radio frequency (RF)
energy. The phone is capable of transmitting in the
frequency ranges of 890 MHz to 915 MHz, 1710 MHz to
1785 MHz, and 1850 MHz to 1910 MHz in digital mode.
When you communicate with your phone, the system
handling your call controls the power level at which your
phone transmits. The output power level typically may vary
over a range from 0.0 to 2.0 watts for the 900 MHz band,
0.0 watts to 1.0 watts for the 1800 MHz band, and
0.0 watts to 0.89 watts for the 1900 MHz band.
Exposure To Radio Frequency Energy
Your Motorola phone is designed to comply with the
following national and international standards and
guidelines regarding exposure of human beings to radio
frequency electromagnetic energy:
• United States Federal Communications Commission,
Code of Federal Regulations; 47 CFR part 2 sub-part J
• American National Standards Institute (ANSI)/Institute
of Electrical and Electronic Engineers (IEEE) C95. 11992
8
•
Safety Information
Institute of Electrical and Electronic Engineers (IEEE)
C95.1-1999 Edition
• National Council on Radiation Protection and
Measurements (NCRP) of the United States, Report
86, 1986
• International Commission on Non-Ionizing Radiation
Protection (ICNIRP) 1998
• Ministry of Health (Canada) Safety Code 6. Limits of
Human Exposure to Radiofrequency Electromagnetic
Fields in the Frequency Range from 3 kHz to 300 GHz,
1999
• Australian Communications Authority
Radiocommunications (Electromagnetic Radiation Human Exposure) Standard 1999 (applicable to
wireless phones only)
To assure optimal phone performance and make sure
human exposure to radio frequency electromagnetic
energy is within the guidelines set forth in the above
standards, always adhere to the following procedures:
Portable Phone Operation and EME Exposure
Antenna Care
Use only the supplied or an approved replacement
antenna. Unauthorized antennas, modifications, or
attachments could damage the phone and may violate
FCC regulations.
Do NOT hold the antenna when the phone is in use.
Holding the antenna affects call quality and may cause the
phone to operate at a higher power level than needed.
Phone Operation
When placing or receiving a phone call, hold your phone
as you would a wireline telephone. Speak directly into
the microphone.
9
Safety Information
Body-worn Operation
To maintain compliance with FCC/Health Canada RF
exposure guidelines, if you wear a phone on your body
when transmitting, always place the phone in a Motorola
supplied or approved clip, holder, holster, case, or body
harness for this product. Use of non-Motorola-approved
accessories may exceed FCC/Health Canada RF
exposure guidelines. If you do not use one of the Motorolasupplied or approved body-worn accessories, and are not
using the phone held in the normal use position, ensure
the phone and its antenna are at least one inch (2.5
centimeters) from your body when transmitting.
Data Operation
When using any data feature of the phone, with or without
an accessory cable, position the phone and its antenna
at least one inch (2.5 centimeters) from your body.
Approved Accessories
For a list of approved Motorola accessories visit our
website at www.mot.com.
Electromagnetic Interference/Compatibility
NOTE: Nearly every electronic device is susceptible to
electromagnetic interference (EMI) if inadequately
shielded, designed or otherwise configured for
electromagnetic compatibility.
• FACILITIES
To avoid electromagnetic interference and/or
compatibility conflicts, turn off your phone in any facility
where posted notices instruct you to do so. Hospitals or
health care facilities may be using equipment that is
sensitive to external RF energy.
• AIRCRAFT
When instructed to do so, turn off your phone when on
board an aircraft. Any use of a phone must be in
10
Safety Information
accordance with applicable regulations per airline crew
instructions.
• MEDICAL DEVICES
Pacemakers
The Advanced Medical Technology Association
recommends that a minimum separation of 6 inches (15
centimeters) be maintained between a handheld
wireless phone and a pacemaker. These
recommendations are consistent with the independent
research by, and recommendations of, the United
States Food and Drug Administration.
Persons with pacemakers should:
• ALWAYS keep the phone more than six inches (15
centimeters) from their pacemaker when the
phone is turned ON.
• not carry the phone in the breast pocket.
• use the ear opposite the pacemaker to minimize
the potential for interference.
• turn the phone OFF immediately if you have any
reason to suspect that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some
hearing aids. In the event of such interference, you may
want to consult your hearing aid manufacturer to
discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult
the manufacturer of your device to determine if it is
adequately shielded from RF energy. Your physician
may be able to assist you in obtaining this information.
Use While Driving
Check the laws and regulations on the use of phones in
11
Safety Information
12
the area where you drive. Always obey them.
When using your phone while driving, please:
• Give full attention to driving and to the road.
• Use hands-free operation, if available.
• Pull off the road and park before making or answering a
call if driving conditions so require.
OPERATIONAL WARNINGS
• FOR VEHICLES WITH AN AIR BAG
Do not place a portable phone in the area over an air
bag or in the air bag deployment area. Air bags inflate
with great force. If a portable phone is placed in the air
bag deployment area and the air bag inflates, the phone
may be propelled with great force and cause serious
injury to occupants of the vehicle.
• POTENTIALLY EXPLOSIVE ATMOSPHERES
Turn off you phone prior to entering any area with a
potentially explosive atmosphere, unless it is a phone
type especially qualified for use in such areas as
“Intrinsically Safe.” Do not remove, install, or charge
batteries in such areas. Sparks in a potentially explosive
atmosphere can cause an explosion or fire resulting in
bodily injury or even death.
NOTE: The areas with potentially explosive
atmospheres referred to above include fueling areas
such as below decks on boats, fuel or chemical transfer
or storage facilities, areas where the air contains
chemicals or particles, such as grain, dust or metal
powders, and any other area where you would normally
be advised to turn off your vehicle engine. Areas with
potentially explosive atmospheres are often but not
always posted.
Safety Information
• BLASTING CAPS AND AREAS
To avoid possible interference with blasting operations,
turn off your phone when you are near electrical blasting
caps, in a blasting area, or in areas posted: “Turn off
two-way radio”. Obey all signs and instructions.
OPERATIONAL CAUTIONS
• ANTENNAS
Do not use any portable phone that has a damaged
antenna. If a damaged antenna comes into contact with
your skin, a minor burn can result.
• BATTERIES
All batteries can cause property damage and/or bodily
injury such as burns if a conductive material such as
jewelry, keys, or beaded chains touch exposed
terminals. The conductive material may complete an
electrical circuit (short circuit) and become quite hot.
Exercise care in handling any charged battery,
particularly when placing it inside a pocket, purse, or
other container with metal objects.TC01-100
13
European Union Directives
Conformance Statement
European Union Directives
European Union Directives Conformance Statement
Conformance Statement
14
Hereby, Motorola declares that this product
is in compliance with
• The essential requirements and other
relevant provisions of
Directive 1999/5/EC
• All other relevant EU Directives
IMEI: 350034/40/394721/9
0168
Product Approval
Number
Type: MC2-41H14
The above gives an example of a typical Product
Approval Number.
You can view your product’s Declaration of
Conformity (DoC) to Directive 1999/5/EC (to R&TTE
Directive) at www.motorola.com/rtte. To find your
DoC, enter the product Approval Number from your
product’s label in the Search bar on the web site.
Getting Started
What’s in the Box?
Your phone typically comes with a battery and a
charger. Other accessories can customize your phone for
maximum performance and portability.
About this Guide
Getting Started
To purchase Motorola Original™ accessories, contact the
Motorola Customer Call Center at 1-800-221-6456 in the
United States or 1-800-461-4575 in Canada.
This user guide introduces you to your Motorola phone.
Optional Features
This label identifies an optional network,
SIM card, or subscription-dependent
feature that may not be offered by all
service providers in all geographical areas.
Contact your service provider for more
information.
Optional Accessories
This label identifies a feature that requires
an optional Motorola Original™ accessory.
15
Installing the SIM Card
Getting Started
Your SIM (Subscriber Identity Module) card contains your
phone number, service details, and memory for storing
phone numbers and messages.
Caution: Do not bend or scratch the SIM card, and
avoid exposing it to static electricity, water, or dirt. Turn
your phone off before removing or installing the SIM card.
Failure to do so may damage the SIM card memory.
Do This
1 Push the release latch
up towards the top of
the phone and lift the
battery out.
011
694
-O
Release
latch
2 Slide the SIM tray
towards you to unlock it
and lift the unhinged
end up.
3 Insert the SIM card into
the tray with the notch
in the upper left corner
and the gold contacts
facing down.
4 Lower the SIM tray and
slide forward to lock
into place.
5 Replace the battery by lining up the contacts and
pressing down on the battery until it clicks into place.
16
Charging the Battery
New batteries are shipped partially charged, so you must
charge the battery before you can use your phone.
Some batteries perform best after several full charge/
discharge cycles.
2 Plug the other end of the charger into an
appropriate electrical outlet.
3 When your phone indicates the battery is fully
charged (Charging Complete), press the release
tab and remove the charger.
Getting Started
Do This
1 Plug the charger
into the charger
port.
During charging, the battery level indicator in the upper
right corner of the touchscreen flashes and shows how
much of the charging process is complete. The battery
indicator stops flashing when the battery is fully charged.
Battery Use
Battery performance depends on many factors, including
your wireless carrier’s network configuration, signal
strength, the temperature at which you operate your
17
phone, the features and/or settings you select and use,
and your voice, data, and other application usage patterns.
Caution: To prevent injuries or burns, do not allow
metal objects to contact or short-circuit the battery
terminals.
Getting Started
To maximize your battery’s performance:
• Always use Motorola Original™ batteries and
chargers. The phone warranty does not cover damage
caused from using non-Motorola batteries and/or
battery chargers.
• Maintain the battery at or near room temperature
when charging.
• Do not expose batteries to temperatures below -10°C
(14°F) or above 45°C (113°F). Always take your
phone with you when you leave your vehicle.
• When you do not intend to use a battery for a while,
store it uncharged in a cool, dark, dry place. Store
batteries in their protective cases when not in use.
• New batteries or batteries that have not been used for
long periods of time may require a longer charge time.
Charge such batteries for at least 14 hours, but not
more than 24 hours.
• Over extended periods of time, batteries gradually
wear down and require longer charging times. This is
normal. If you charge the battery regularly and notice
a decrease in talk time or an increase in charging
time, it is probably time to purchase a new battery.
18
Extending Battery Life
• Turn on battery saving mode (see page 37).
• Set the network search speed to slow or medium
(see page 84).
Turning Your Phone On
Press power
button to turn
phone on or off
Getting Started
Activities that require intensive keystroke use (such as
playing games and composing messages) and using the
browser may also reduce your phone’s talk and standby
times.
Your service provider may have programmed your phone
with a subsidy lock that prevents you from using a SIM
card other than the one that came with your phone. If you
try to use a different SIM card, you will be asked to enter
an unlock code to disable the subsidy lock. It is at the
discretion of your service provider to provide you with the
subsidy unlock code.
Entering Your PIN
If your phone is programmed with a PIN, you are prompted
to enter it after you turn your phone on. Press 1 to erase
previous numbers if you make a mistake while entering
your PIN.
If you enter an incorrect PIN 3 times in a row, your SIM
card is blocked. See page 96 for the unblocking procedure.
19
Getting Started
If the SIM card is locked, damaged, missing, or not
registered, you are prompted to choose one of the
following options:
• Antenna Off to use the phone in PDA mode.
• Antenna On to use the phone’s PDA functions and
make emergency calls.
• Power Off to turn the phone off.
Entering Your Unlock Code
If your phone is programmed with a lock code, you are
prompted to enter it. Press 1 to erase previous numbers if
you make a mistake while entering your unlock code.
If you enter an incorrect unlock code 3 times in a row, your
phone locks up. Contact your service provider for the
unlock code.
Registering with a Network
In most cases, your phone is set by your service provider
to automatically search for your service network. If your
phone is not programmed to search for a network, you will
be presented with a list of networks from which you can
select.
After the phone successfully registers with a network, the
main menu will appear and the process of turning your
phone on is complete.
20
Calibrating the Screen
After you turn your phone on for the first time, calibrate the
screen.
Press
1
h u
Press the center of the target until it disappears. If you
want to calibrate the screen each time you turn the phone
on, check Redo on Power Up.
Getting Started
2 Display Setup
3 Calibrate Screen
Changing Between PDA and Phone
Mode
Your phone can operate in phone mode or PDA mode. In
phone mode, you can use all of your phone’s features. In
PDA mode, you cannot make phone calls or send
messages.
The antenna indicator in the status bar shows T for
phone mode or
for PDA mode. To change the mode,
press the icon and select Antenna On to switch to phone
mode, or Antenna Off to switch to PDA mode. Press
Cancel to keep the current mode.
21
Learning to Use Your Phone
Touchscreen Controls and Status
Indicators
➋ New
Notification
Indicator
➍ Clock
➌ Call
Status
T p
12:28 R
Learning to Use Your Phone
➊ Antenna
Status
22
➑ Ringer
Status
➎ Battery
Level
➏ Owner
Information
Service Provider
➐ Service
Provider
➊ Antenna Status Shows the strength of your phone’s
connection with the network. GPRS is displayed above if
you have the GPRS service and it is active.
➋ New Notification Indicator Flashes when you miss a
call or have a new message waiting
➌ Call Status Phone line status:
On hook Off hook Line 2 Connected On hold
➍ Clock Shows the current time
➎ Battery Level Shows the amount of charge left in the
battery: High R Q P O Empty
➐ Service Provider Your wireless service provider’s
name. Antenna Off is displayed when the phone is in PDA
mode, or Emergency Call when the phone can only make
emergency calls.
➑ Ringer Status Type of alert for incoming calls and
messages:
Ring
Vibrate Ring & vibrate Silent
Learning to Use Your Phone
➏ Owner Information Displays owner information that
you have entered into the phone’s memory
Call divert on
23
Using the Main Menus
The features of your phone are organized into three main
menus. Press one of the tabs on the right side of the
touchscreen to view each main menu, then press a feature
icon to access that feature.
Tip: You can also use the page up (y) and page down (c)
buttons to cycle through the main menu tabs.
Learning to Use Your Phone
Communications
Setup
r
Provider Name
Icon
G
K
M
24
Applications
Provider Name
Provider Name
Function
Record phone numbers, addresses,
and other contact information
Send, retrieve, check, and manage text
messages and voicemail
List the last 20 numbers dialed, last
20 calls missed, and last 20 calls
answered
Icon
Function
k
Send and receive email
E
Connect to the Internet
4
Download and run J2ME applications
z
Schedule and organize daily activities
such as appointments and meetings
i
Create and prioritize to-do lists
Compose short notes
C
Record phone calls or personal
messages
Y
Create custom ring tones and alerts
3
Create pictures, animations, and
sounds
I
Set reminder alarms
W
Calculator for performing simple
calculations
Learning to Use Your Phone
w
25
Learning to Use Your Phone
Icon
26
Function
m
Transmit and receive information using
the phone as a wireless modem
A
Synchronize data between your phone
and your PC using Starfish Truesync®
software
r
Send and receive information by
infrared transmission
u
Set up and customize your phone
Using the Context Sensitive Menus
If the menu indicator b appears at the bottom of the
touchscreen, press it to list functions you can perform from
that screen. To close the menu without selecting anything,
press anywhere on the touchscreen outside of the menu
list.
12:00
Message Center
Inbox
[2]4
SIM Card
[0]3
Outbox
0
Voice Mail
Exit
Press to open menu
9
Compose
Learning to Use Your Phone
Info Svc
Sent
27
Using Your Phone’s Buttons
You can easily and quickly access your phone’s features
by pressing the touchscreen with the stylus. You can also
use the buttons on your phone to perform some functions.
Many buttons perform more than one function, depending
on what is currently displayed on the screen.
Volume ➎
controls ➏
➍ Confirm
Learning to Use Your Phone
➌ Home
28
Page up ➊
020004-O
➋ Page down
Power button
Turns your phone on
and off
Learning to Use Your Phone
➊ Page Up
• When scroll bars are present, use to scroll back
• When dial pad is displayed, list last 20 answered calls
• When calling, open the dial pad
• From the main menu, scroll through the 3 main menu
icons on the right side of the screen
➋ Page Down
• When scroll bars are present, use to scroll forward
• When dial pad displayed, list last 20 missed calls
• When calling, open the dial pad
• From the main menu, scroll through the 3 main menu
icons on the right side of the screen
➌ Home
• Return to the main menu
➍ Confirm
• Select a highlighted icon
• Answer an incoming call
• From the main menu, open the dial pad
• Start/stop recording a phone call
• Stop recording a voice note
➎ Volume Up
• Turn the volume up during a call
• When dial pad displayed, enter the addressbook
• From the main menu, scroll through icons
• When flip is closed, press and hold button for
2 seconds to show time, missed calls, new messages
➏ Volume Down
• Turn the volume down during a call
• When dial pad displayed, list last 20 numbers called
• From the main menu, scroll through icons
• When flip is closed, press and hold button for
2 seconds to show time, missed calls, new messages
• Mute incoming call ring/vibrate
29
Entering Text
Your phone provides two ways to enter text and other
information:
• Handwriting letters and numbers on the touchscreen
• Selecting characters from a keyboard display
When you first enter a screen where text input is required
(for example, when composing a new message),
press b and select Handwriting or Keyboard.
Depending on your selection, either the handwriting
recognition or keyboard tool will be displayed.
Learning to Use Your Phone
Handwriting Recognition
Your phone uses the Motorola Quickprint Handwriting
Recognition technology to recognize handwritten
characters, numbers, and punctuation.
Handwriting Area
Similar Characters Panel
Lowercase
Uppercase
Numbers
Punctuation
Backspace
abc
ABC
123
.@!
Return
Space
Press ABC to write in uppercase text, abc for lowercase text,
or 123 for numbers. Using the stylus, write your characters
or numbers in the handwriting area. You can switch
between uppercase, lowercase, and numbers at any time.
30
When you have finished writing, or if you pause, your
phone recognizes the most similar character and places it
at the current cursor position. If the character is not the
one you want, you can change it by selecting one of the
characters in the Similar Characters Panel, or by using 1
to backspace and erase.
Keyboard
When using the keyboard tool:
• To enter a single uppercase character, press
Shift.
• To enter multiple uppercase characters, press .
Press again to turn uppercase off.
Setting a Preferred Text Input Method
You can set a preferred text input method so each time a
screen that requires you to enter text opens, the
handwriting or keyboard tool will be displayed. You can still
use b to change input methods at any time.
Press
1
2
3
To
h u
open the Setup menu
Initial Setup
display Initial Setup options
change text input preferences
Text Input
Learning to Use Your Phone
• To enter punctuation, select from the punctuation bar
at the bottom of the keyboard, or press %#& to
display additional punctuation. Press ▼ to return to
the keyboard.
31
Learning to Use Your Phone
Press
To
4 slow, medium, or select the handwriting
fast
recognition speed. The
slower the speed, the better
the accuracy of the
recognition.
5 Watermark:on
specify whether a character
category notice will be
or
displayed in the handwriting
Watermark:off area
6 Handwriting
select the preferred text input
method
or
Keyboard
7
right
specify your writing hand
or
left
8
9
checkbox next
to a language
OK
select your language
save text input settings
Text Input Fields
You can enter information into your phone using the
handwriting and keyboard tools or by selecting from a list.
To select text from a list, press directly on the text input
field name or label. To enter information into a field using
the handwriting or keyboard tools, press the blank input
area next to the field name or label.
32
Composing a Message
Press here to
select address
from your
addressbook
Press here to
select a quick
text message
12:00
New Message[
00]
Press here to enter
address
To:
Message:
Press here to enter
your own message
Send
Cancel
Creating Speed Dial List
12:00
Press here to
select phone
number from
addressbook
Turbo Dialing
Press here to enter
phone number
1
3
4
5
6
Cancel
OK
Creating a Datebook Event
Press here to
select from
list of existing
titles,
locations,
notes
12:00
New Event
Title:
Location:
Note:
Date: 03-01-2002
set time
Press here to
enter new
title,
location,
note
Learning to Use Your Phone
2
Start:11:00
Cancel
OK
33
Setting Up Your Phone
Storing Your Name and Number
Press
1
2
3
4
5
6
To
h u
Initial Setup
Owner Info
Name:
Cellular:
OK
enter your name
enter your phone number
save your owner information
Setting Up Your Phone
o
34
After entering your name and number, press
in the
bottom right corner of the screen to view your owner
information.You can also enter your name and number
by creating a new addressbook entry under the Owner
category (see page 70).
Setting the Date and Time
Press
1
2
3
4
5
To
h u
Initial Setup
Date and Time
Time
Date
set the time
set the date
Use the pulldown menus in the Date and Time screen to
turn daylight savings time on or off and to set the time and
date format and your current location.
Setting a Ring Style
You can choose the sound your phone makes when you
receive a call, message, or alert and when you press the
touchscreen.
Press
1
To
h u
Sounds & Alerts
4
Speaker Volume
5
Touch Screen
6
Notifications
Ring Tone
set the sound for incoming
calls
increase or decrease the
speaker volume
choose the sound your phone
makes when you press the
touchscreen
choose the sound your phone
makes when you receive a
text or information service
message, voice mail, or
datebook alarm
Setting Up Your Phone
2
3
35
Setting Answer Options
Flip Answer
To set your phone up so you can answer a call by opening
the flip:
Press
1
2
3
h u
Phone Setup
Flip Answer:on
Autoanswer
If you are using a headset, you can set your phone to
automatically answer a call after 2 rings.
Press
Setting Up Your Phone
1
2
3
h u
Phone Setup
Auto Answer:on
Setting Automatic Redial
Your phone can automatically redial a call that did not
connect. When the call goes through, your phone rings or
vibrates one time, displays Redial Successful, and
connects the call.
Press
1
36
h u
Press
2 Phone Setup
3 Auto Redial:on
Changing Your Startup Greeting
The startup greeting is the message you see when you
turn your phone on.
Press
1
h u
2 Initial Setup
3 Startup Greeting
Erase the current message and enter a new message.
See page 30 for information on how to enter text on
your phone.
The battery indicator in the top right corner of
the status bar shows the battery charge level.
Press the battery to view a detailed battery charge meter.
To turn battery saving mode on, press Battery Save: until
the screen shows Battery Save:on.
You can also use this screen to automatically turn your
phone off at a specific time.
Setting Up Your Phone
Conserving Battery
Power
37
Setting the Display Contrast
Press
1
Setting Up Your Phone
2
3
38
To
h u
Display Setup
+ or -
adjust the display contrast
Calling Features
Making a Call
Press
1
q
2
phone number
3
Send
Press 1 to erase numbers in
the dial pad.
.
12:00
Connected
John Wilson
00:20
End
Hold
020347-O
Clear
Calling Features
In-call screen
Dial pad
Send
While on a call, the in-call screen is displayed. To return
to the dial pad, press
(for example, to enter an
extension number, leave a numeric message, or enter
a PIN or voicemail password). Press b to see other things
you can do while on a call.
Ending a Call
Close the flip, or press End in the in-call screen. If you are
using a headset, press and hold the headset button (the
phone beeps).
39
Answering a Call
When you receive a call, your phone
rings and/or vibrates and displays an
incoming call message.
Incoming Call
John Wilson
Busy
Drop Answer
Press Answer to answer the call, Drop
to reject it, or Busy to reject it with a busy signal.
You can also answer calls by:
• Pressing the Confirm button (see page 2)
Calling Features
• Opening the flip (if Flip Answer is on, see page 36)
• Pressing the headset button (the phone beeps)
Muting the Microphone During
a Call
During a call you can mute the microphone so the person
on the other end of the call cannot hear you. Press b in
the in-call screen and select Mute. Press Unmute to turn
the microphone back on.
Muting the Incoming Call
Ringer or Vibrate Alert
While the phone is ringing or vibrating:
Press
either volume key
40
To
turn off the ring or vibrating
alert
Redialing a Number
Press Redial from the dial pad.
Redial appears only if there is no number in the dial pad. If
there is a number in the dial pad, press Clear, then Redial.
If you have the automatic redial option turned on and you
dial a number that does not connect, your phone
automatically redials the number. When the call goes
through, your phone rings or vibrates one time, displays
Redial Successful, and connects the call. See page 36.
Returning an Unanswered Call
The new notification indicator
at the top of the screen
flashes to indicate missed calls and new messages.
Press
To
Calling Features
Tip: You can also redial a number from the recent calls list
(see below).
1
2
3
4
Missed Call(s)
a missed call
Call
list all missed calls
see details of the call
return the call
Viewing Recent Calls
Your phone keeps a list of the last 20 calls you missed,
answered, and dialed. The newest calls are at the top of
41
the list. You can store a number in your addressbook or
redial a number from the recent calls list.
Calling Features
Press
1
fM
2
Last 20 Missed
3
4
or
Last 20 Answered
or
Last 20 Called
a call in the list
Call (or Redial)
To
list missed calls, answered
calls, or calls made
see details of the call
dial the number
or
b
store the number in your
addressbook or delete the
call from the list
When the dial pad is displayed on the screen, you can list
recent calls using the following buttons:
.
(Volume down
button)
Last 20
numbers called
Last 20
answered
calls
42
Last 20
missed calls
Inserting Pauses Into a Phone
Number
Pauses are useful for calling extension numbers or going
into a voice mail system. Your phone will wait until the call
is connected before sending the numbers after the first
pause.
To insert a pause into a phone number, press b at the
position where you want to insert the pause and select
Insert Pause. A “p” is inserted in that position in the
number display panel.
Calling an Emergency Number
Your service provider may program one or more
emergency numbers into your phone. You can call
emergency numbers even if the SIM card is locked,
damaged, missing, or not registered, provided that you
selected Antenna On when you turned your phone on
(see page 19).
Calling Features
For example, 5556911p9999 would call 555-6911, wait for
the call to connect, then dial extension 9999.
To make an emergency call, press q in the top status
bar, enter the phone number, and press Send.
Note: Emergency numbers vary by country. Your phone’s
preprogrammed emergency numbers may not work in all
locations, and sometimes an emergency call cannot be
placed due to network, environmental, or interference
issues.
43
Calling International Numbers
If you subscribe to international calling service, you can
make a call from any country without knowing the local
international access code.
Simply add the international dialing prefix + to your
number by pressing “0” for 3 to 4 seconds.
After + is displayed, enter the country code and phone
number you want to call, then press Send.
Calling Features
Calling with Speed Dial
Each addressbook entry stored in SIM card memory is
automatically assigned a unique speed dial number. The
speed dial number is listed in the Location: field of the
addressbook entry. To speed dial a number stored in SIM
card memory:
Press
1
q
2
location number followed by the # sign
To speed dial a number that is not stored on the SIM
card, add the number to the Turbo Dialing list. Up to
9 numbers can be stored in the Turbo Dialing list.
Press
1
h u
2 Phone Setup
3 Turbo Dialing
44
To
open the Turbo Dialing list
Press
To
select a phone number from
4 speed dial
location number your addressbook
or
enter a phone number
blank field to
the right of the
location number
To replace a phone number in the Turbo Dialing list with
another number, use 1 to erase the old number and enter
the new number.
To call a phone number in the Turbo Dialing list:
Press
1
q
2
location number for 3 seconds
Calling Features
To clear the entire Turbo Dialing list, press b and select
Clear All.
If the location number does not have a phone number
assigned to it, you are prompted to add it to the Turbo
Dialing list.
Using Caller ID
Caller ID lets you see who is calling before you
answer your phone.
45
Incoming Calls
The phone displays the caller’s name if it is stored in your
addressbook, or Incoming Call when caller ID information
is not available.
When your phone is closed, you can see the caller ID
information through the external display.
Outgoing Calls
Calling Features
To show or hide your caller ID when making a call, press b
in the dial pad and select Show ID or Hide ID.
Voicemail
You can listen to your voicemail by calling the
voicemail phone number provided by your
service provider.
Note: Voicemail messages are stored on the network, not
on your phone.
Storing Your Voicemail Number
Press
K
1
f
2
3
4
5
b Setup
Voicemail
phone number of your voicemail system
OK
If you have a password, you can program it into the dialing
sequence by inserting a pause between the phone number
46
and password. When you call your voicemail, your phone
will wait for the call to connect to the voicemail system,
then send your password.
Press
To
display the symbol pad
#*.
1
2
P
3
123
insert a pause
return to the dial pad
Listening to a Voicemail Message
Press New Voice Msg to open the dial pad with your
voicemail number already filled in. Press OK to call the
voicemail number and retrieve your messages.
Using Call Waiting
Calling Features
When you miss a call or have a new message, the new
notification indicator flashes in the top status bar.
Press
to list your missed calls and new messages.
If you subscribe to call waiting service, you can
put a call on hold to answer another call by
pressing Hold in the in-call screen.
If you receive a new call when you already have a call
connected and a call on hold, you have to drop one of the
calls to answer the new call. The incoming call screen lets
you choose which call to drop. To reject the new call with a
busy signal, press Busy.
47
Putting a Call on Hold
Press Hold in the in-call screen. The call status changes to
in the status bar at the top of the touchscreen.
Make a New Call with a Call on Hold
From the in-call screen:
Calling Features
Press
1
2 phone number
3
Tip: Press
to return to the
original call without dialing
the second number.
Send
If the new call is successful, you will have one active call
and one call on hold. Each call is listed in the in-call
screen. Press Switch to switch between calls.
Connect an Active Call to a Call on Hold
To connect the call on hold to your currently active call,
press b Transfer from the in-call screen.
While the call is being transferred, Transferring Call to
Call on Hold is displayed. Once the call is transferred,
your call is disconnected.
48
Transferring a Call
From the in-call screen:
Press
1 b Transfer
2 number to
transfer to
3
Tip: Press
to return to the
original call without
transferring.
Send
Change the active phone line to make and
receive calls from your other phone number.
Note: This feature is available only if your SIM card has
2 phone lines.
Calling Features
Changing the Active Line
Press
1
2
3
4
h u
Phone Setup
Phone: pulldown list
Line 1 or Line 2
Displaying Your Phone Number
From the in-call screen: press b > My Number.
From the main menu: press
q b > My Number.
49
Messages and Email
Text Messaging
The Message Center is where your
text and voicemail messages are
organized.
Press
K to open the Message
Center.
Messages and Email
Message Folders
Inbox
[2]4
SIM Card
[0]3
Outbox
0
Voice Mail
Info Svc
Sent
Exit
9
Compose
The Message Center lists the default
folders that come with your phone, plus any personal
folders that you create. The number in brackets indicates
new, unread messages. The number outside the brackets
is the total number of messages in the folder.
Folder Name
Inbox
SIM card
Outbox
Voice mail
50
12:00
Message Center
Contains
Incoming text messages
Messages stored in the
memory on the SIM card
This is the default folder for
incoming messages unless
you change it in your
message inbox settings.
Messages waiting to be sent
List of voicemail messages
Folder Name
Info Svc
Sent
Quick Text
Draft
Trash
Contains
Messages sent to your phone
by your service provider
(weather forecasts, stock
market information, etc.)
Sent messages
Short, predefined phrases
you can insert into your text
messages
Messages you have written
but not sent
Deleted messages
Opening a Message Folder
Setting Up Your Message Inbox
Note: Your service provider may have programmed the
message inbox settings for you.
Press
1
2
3
4
To
hu
Messages and Email
Press a folder name to list the messages in the folder, then
press a message title to read the message.
Messaging Setup
Inbox
Service Ctr
Info
enter you service center
settings
51
Messages and Email
52
Press
To
5 Service Ctr
open the numeric editor
Numbr: input
field
6 service center number
7 OK
store the service center
number
8 Expire After:
enter the time limit for
pulldown list
message entry
9 Outgoing Msg
select the outgoing message
Type: pulldown type
list
10 OK
store the service center
information
11 Incoming Msg:
select the folder for new
pulldown list
messages
12 View By:
arrange incoming messages
pulldown list
by date, subject, or name
13 Remove Based
select the conditions for
On: pulldown list deleting incoming messages
14 OK
store the Inbox settings
Composing a New Message
See page 30 for information on how to enter text on your
phone.
Press
1
f K
2
Compose
3
To
open a new message screen
compose a message to send to a
mobile phone number
or
compose a message to send to an
email address
Message: label
or
Message:input
field
enter a message
Messages and Email
4
Note: Email sent as a text
message may be subject to
certain limitations, such as
message length. Contact your
service provider.
select a quick text message
53
Sending a Message
Make sure the correct message type icon is selected at the
top of message.
Select for SMS text message
Select for email message
Sending a Message to a Phone Number
Messages and Email
Select the phone number from your addressbook by
pressing on the To: label, or enter the phone number by
pressing on the To: input field. To send the message,
press Send.
Sending a Message to an Email Address
Select the email address from your addressbook by
pressing on the To: label, or enter the address by pressing
on the To: input field. To send the message, press Send.
Note: Your service provider’s gateway number must be
programmed in your phone to send email as an SMS text
message. If you are not able to send email as an SMS text
message, do the following from the Message Center:
1
2
3
4
54
Press b and select Setup.
Press SMS_Email.
Enter your service provider’s gateway number.
Press OK.
Sending a Message at a Scheduled Time
After composing the message, press b and select Send
Later. You are prompted to select the time. The message
is stored in the Outbox folder of the Message Center until
the scheduled time, then placed in the Sent folder after it is
sent.
Note: You must be within your service coverage area and
have your phone turned on at the scheduled time.
Saving a Draft of a Message
To save a message without sending it, press b and select
Save to Drafts. The message is saved in the Drafts folder
of the Message Center.
To edit or send the message:
To
list your draft messages
display the message
open the message for editing
send the message
Receiving and Reading Messages
If your phone is off when someone sends you a message,
the service center will send the message when you turn
your phone back on.
Messages and Email
Press
1 Drafts folder
2 message title
3 Edit
4 Send
When you receive a new message, you are notified
with an alert and incoming message dialog box. Press
OK to read the message, or Dismiss to store it in the
Message Center Inbox for future reading.
55
If you dismiss the message or miss the incoming message
alert, the new notification indicator flashes in the status
bar. Press to list missed calls and retrieve new
messages.
While reading a message, press b to open the message
menu with the following options.
Select
Return Call
Move to Trash
Forward Message
Compose
Messages and Email
Save Address
Move to Folder
To
call the sender’s phone
number
move the message to the
Trash folder
forward the message
compose a new message
save the sender’s phone
number in your addressbook
move the message to a
personal folder
Storing or Calling Numbers in a Message
Use the stylus to highlight a phone number in the
message. You are prompted to Dial the number or Store it
in the addressbook. If you store the number, you can add it
to an existing entry in your addressbook or create a new
entry.
Replying to a Message
While reading the message, press Reply. A new
message opens with the sender’s name in the To: field.
56
Note: Depending on your service provider, you may be
able to receive email as an SMS text message. This type
of message has the network port number in the To: field
and the sender’s email address as part of the message
text.
Inserting Quick Text
Your phone comes with a number of Quick Text messages
that you can send or insert into your own messages.
Press
1 Message:
2 a quick text
message
To
list quick text messages
insert the quick text at the
end of your message
Creating Your Own Quick Text
Resetting the Default Quick Text List
To cancel all quick text changes and remove new quick text
messages you have added, select Quick Text from the
Message Center, press b and select Reset to Default.
Messages and Email
Press
1 Quick Text folder in the Message Center
2 New
57
Inserting Pictures, Animations, and Sounds
While composing a message, use the following icons to
insert pictures, animations, and sounds into your
message. To create pictures, animations, and sounds, see
page 89.
a2de1
Insert picture
Insert animation
Erase
Hide text input area
Insert sound
Deleting Messages
Messages and Email
You can set your phone to automatically delete messages
from your message folders. Open the folder, press b, and
select Setup Folder. Use the Remove Based On: pulldown
list to select the delete conditions (age, number, or do not
remove).
• If you choose Age, press the numeric field below
Delete After: to enter the number of days to
keep messages. The maximum is 999 days.
• If you choose Number, press the numeric field
below Keep Last: to enter the number of
messages to keep. The maximum is 999
messages.
To delete messages individually, press b while the
message is open and select Move to Trash. Messages
moved to the Trash folder remain there until you empty
the Trash folder.
58
Emptying the Trash Folder
To delete all messages in the Trash folder, open the folder
and press Empty. To delete a specific message in the Trash
folder, select the message, press b, and select Delete
Message.
Receiving Information Service
Messages
Information service messages (also known as
cell broadcasts) are messages sent by your service
provider. These messages can include news, weather,
sports, travel, entertainment, and more.
The channels that send information service messages are
numbered. Different channels send different types of
messages. Contact your service provider for a list of
channels and the information they provide.
Press
1
2
3
4
5
To
h u
Messaging Setup
Info Services
Messages and Email
Note: Information service messages are deleted when you
turn your phone off.
Receive:on
allow information service
messages. Set Receive:off
to prevent these messages
from being sent to your
phone.
channel frequencies for the information you
want to receive
59
Email
The email application on your phone can be
used to send email to and receive email from
email systems that offer connectivity using POP3/IMAP
and SMTP standards. Many online email services use
these standards.
When sending email to another A388 phone, you can
attach notes from the notepad and contact information
from your addressbook.
Note: Depending on your service provider, you may also
be able to send email through your phone’s SMS text
messaging feature. See page 54.
Messages and Email
Setting Up Email
Before you can send or receive email, information about
your email account and service provider must be entered
into the phone. Your service provider may have set up your
email for you. If your email is not set up, enter the details of
your email account and the specific information provided
by your service provider into the Send Setup and Receive
Setup screens.
Press
1
2
3
4
60
To
h u
Internet Setup
eMail Setup
a mailbox
open the Mailbox Setup
screen
Press
5 Send Setup
6
Receive Setup
To
configure settings for sending
email
configure settings for
receiving email
You may also have to enter information about your data
service connection into the phone (subscription to data
service from your service provider is required to use
email). If this is not already set up on your phone, enter the
specific information provided by your service provider into
the Connection Setup screen.
Press
1
Internet Setup
Connection Setup
Opening Your Email Mailbox
You can access your email in two different ways:
• Online (while connected to the Internet)
When online, you can send and receive email
messages and manage all of your email.
Messages and Email
2
3
h u
• Offline (without connecting to the Internet)
If you work offline, you can only manage and read
existing emails stored on your phone.
61
When you access the email function, your phone detects
whether it is connected to the Internet. You can choose to
connect and work online, or work offline.
Press
1
f k
2
Now
To
work online
or
Messages and Email
Later
62
work offline
If you choose to work online and a connection is
established, your default email mailbox is displayed. The
list of folders in your mailbox depends on your service
provider and whether you have created any personal
folders, but the appearance of the mailbox screen is similar
to the Message Center where text and voicemail
messages are stored (see page 50).
Once connected, you can send and receive email.
Note: If you do not have a default mailbox, a list of
mailboxes is displayed, and you can choose which mailbox
you want to log in to.
Note: You may be asked to enter your user name and
password before your mailbox is displayed, depending on
your service provider and whether your user name and
password are entered in the email setup.
Setting Your Email Signature
Your email signature is text, such as your name and phone
number, that is added to the end of your outgoing email
messages.
Press
1
2
3
4
5
6
7
h u
Internet Setup
eMail Setup
mailbox name
Signature Setup
on option
signature input area
Note: Turning the Signature option off does not erase your
signature text, but merely prevents it from being added to
the end of your email messages. To erase your signature
text, press b and select Clear Signature.
Composing a New Email
Messages and Email
See page 30 for information on how to enter text on your
phone.
After your mailbox is displayed, press Compose. Fill in the
To, Subject, and Message fields. (see page 30 for
information on how to enter text on your phone).
To insert a quick text message, press directly on the
Message: label instead of the input area next to the
label.
63
Sending Email Attachments
You can attach a note from the notepad or contact
information from your addressbook to an email message.
Press
1 b Attach Text Note
or
b Attach Contact
2 contact or note title
3 OK
Indicators at top right corner of the email identify the
attachment type:
Messages and Email
Notepad attachment
64
Addressbook attachment
To read the attachment, press the icon. To remove the
attachment, press b and select Remove Attachment.
Sending Email
Press Send after you compose your message.
If you are connected and working online, the message is
sent right away. If you are working offline, the message is
placed in your email Outbox and sent the next time you log
in to your mailbox using an Internet connection. Unsent
emails are prefixed with >>>.
Sent email is moved to the Sent folder. If sending fails or is
interrupted,
is displayed next to the message title.
Receiving and Reading Email
Press Send and Receive. New emails are placed in your
email Inbox.
Press the Inbox to list your messages. The following status
indicators are used:
New unread message
Message already read
To read a message, press the message title. When a
message is open, press b to open a menu with the
following functions:
Select
Forward Message
Compose Message
Messages and Email
Note: You must be connected to the Internet and logged
on to your email mailbox to receive new email (see
page 61).
To
forward the email
open a new email
65
Select
Save Address
Move to Folder
Move to Trash
To
save the sender’s email
address in your addressbook
move the email to a personal
folder
move the email to the Trash
folder
Replying to an Email
While reading the message, press Reply. A new email
opens with the sender’s name in the To: field.
Creating Email Folders
Messages and Email
You can create up to 5 personal folders for storing and
organizing your email.
Press
To
1 New Folder
2 Name: input
enter the folder name
field
3 Routing: prompt select recipients from your
addressbook
or
4
5
66
Routing: input
field
View By:
pulldown list
enter email addresses
arrange messages in this
folder by date, subject, or
name
Press
To
6 Remove Based
select the conditions for
On: pulldown list deleting messages from this
folder (by age, number, or do
not remove)
7 OK
save the folder settings
To change the settings for an email folder after it is already
created, press the folder name, press b, and select Setup
Folder.
Messages and Email
67
Setting Up Your
Addressbook
Setting Up Your Addressbook
The addressbook stores important contact information
such as names, addresses, and phone numbers. You
can make calls and send messages from the addressbook.
Press
G to open the addressbook.
Tip: From the dial pad, press the Volume Up key.
Fields in an Addressbook Entry
Icons indicate each phone number type in an addressbook
entry. For each entry, you can also store a company name
and title, work and home addresses, birthday, anniversary,
web page, and notes.
Work
Work2
Work Fax
Home
Home Fax
Mobile
Pager
Email address
68
Addressbook Categories
Categories help you organize and manage your
adddressbook. For example, you can put businessrelated contacts into a Business category, and friends
into a Personal category.
Your phone comes with the following categories.
• Owner
This category is where you provide information about
yourself. Press o in the status bar to view your owner
information.
• SIM Card
Stores the entry in memory on the SIM card. Most
SIM cards allow you to store only one number per
name. Contacts stored on the SIM card are identified
by in your addressbook.
Setting Up Your Addressbook
• Unfiled
The default category for creating new contacts.
Note: Contact information stored in SIM card memory is
retained if you use your SIM card in another GSM phone.
All other categories, including those you create, are stored
in phone memory.
To quickly find an entry in your addressbook, select the
category where it is stored. The category All Contacts lists
all of the entries in your addressbook.
69
Creating an Addressbook Entry
Press
1
Setting Up Your Addressbook
2
3
4
5
6
To
G
open the addressbook
New
create a new entry
Category:
pulldown list
Name: input field
phone number
type or other
input field
OK
select a category
enter the contact name
open the dial pad or text entry
tool
save the contact
Inserting a Pause in a Phone Number
Pauses are useful for dialing an extension number, going
into voice mail, or entering a password after a call is
connected. At the first pause in the number, the phone
waits until the call is answered, then waits 3 seconds
before transmitting the next digits.
At the position where you want to insert a pause:
Press
70
1
2
# *.
To
change to the symbol keypad
P
insert a pause
3
123
return to the dial pad
Storing a Number After a Call
Within 5 seconds after ending a call:
Press
1 Store
2 Add to Contact
or
4
phone number
type
OK
create a new contact record
store the number
save the contact
Locating Entries in Your
Addressbook
You can find an entry in your addressbook using either the
alphabetic tabs on the right side of the screen or the Find
Contact feature.
Using the Alphabetic Tabs
The alphabetic tabs allow you to quickly go
to the first entry for a particular letter. For
example, to find Kate, press the K-O tab
once to take you to the K’s. To find Matt,
press the K tab 3 times. Use \ and | to
scroll through the entries.
Setting Up Your Addressbook
Create Contact
3
To
store the last dialed number
add the number to an existing
contact in your addressbook
\
A-E
F-J
K-O
P-T
U-Z
ENG
|
71
Using the Find Contact Feature
Setting Up Your Addressbook
The Find Contacts feature lets you search your
addressbook by name, number, or any text string.
Press
To
1 b Find Contact
2 name, number, or search for a name, number,
text
or text string
3 name, number, or text string to search for
4 OK
start the search
The screen will show the search results, or No Match
Found. If any matches are found, press a match to open the
addressbook record.
Calling a Number from Your
Addressbook
Press
1 contact name
2 number to dial
3 Send
To dial a number immediately without having to press Send,
turn the Prepend option on:
Press
72
1
h u
2
Phone Setup
Press
3 Prepend:on
4 Done
Sending a Message from Your
Addressbook
or
email address
3
4
message area
Send
To
open a new text message
with the contact’s phone
number in the To: field
open a new email with the
contact’s email address in the
To: field
enter your message
Setting Up Your Addressbook
Press
1 contact name
2 mobile number
73
Copying Addressbook Entries
You can copy a number in your addressbook between SIM
card memory and phone memory.
Setting Up Your Addressbook
Press
1 contact name
2 b Copy to SIM
or
3
4
b Copy to Phone
phone number to copy
OK
Deleting Addressbook Entries
Press
1 contact name
2 b Delete Contact
3 OK
To delete more than one contact:
Press
1 category containing contacts you want to delete
2 b Delete Contacts
3 contacts to be deleted
4 OK
Note: To stop the delete while it is in progress, press
Cancel.
74
Sending Addressbook Information
You can send a phone number in your addressbook as a
text or email message. If the recipient is using an A388
phone, the number is saved in their addressbook. If the
recipient is using another type of GSM phone, they will
receive the contact information as a text message.
or
3
4
5
6
b Send Email
phone number
type
OK
To:
Send
To
send the number in an SMS
text message
send the number in an email
select the number to send
insert the number into the
message (displays as an
addressbook icon)
select message recipients
send the message
Setting Up Your Addressbook
Press
1 contact name
2 b Send Text
Unable To Send Information Exceeding Length Limitation
is displayed if the contact information exceeds
160 characters.
Receiving Addressbook Information
When you receive a message containing contact
information, your phone rings and/or vibrates and displays
an incoming message dialog box. Press Read to read the
message now, or Dismiss to store it in the Inbox folder.
75
When you read the message, it opens as a new
addressbook entry. Fill out any remaining fields and press
Store to save the entry in your addressbook.
Setting Up Your Addressbook
Synchronizing with TrueSync
Software
76
You can synchronize addressbook entries
between your phone and computer or hand-held
device with Starfish TrueSync® software, a
Motorola accessory product. See the TrueSync
user guide for more information.
Note: TrueSync software is designed to synchronize with
basic features of many popular Personal Information
Management (PIM) software and hardware products.
Getting More Out of Your
Phone
Making a Conference Call
With conference calling, you can have a
conference with up to 5 other people. At any
time during the call, you can add, disconnect, or
separate individuals from the conference call.
Note: You must subscribe to both Conference Calling
and Call Waiting in order to make conference calls from
your phone.
Do This
1 Dial the first party’s number
2 Press Hold
3 Dial the next party’s number
4 Press b and select Link Call to connect the calls
An icon in the in-call screen shows the number of parties in
the conference call. For example,
indicates
6 connected calls (5 plus yourself).
Getting More Out of Your Phone
Starting a Conference Call
77
Adding a New Call to the Conference Call
You can add new calls to the conference call by using the
dial pad to call a number or by answering a call waiting.
With either method, the conference call is put on hold while
the new call is connected.
After the new call is connected, press b and select Link
Call to connect the new call with the conference call.
Getting More Out of Your Phone
Separating a Member From a Conference
Call
This allows you to have a private conversation with one
of the people on the conference call. The rest of the parties
on the call are put on hold.
Note: You cannot separate a member from the conference
call if you already have any calls on hold.
Press
1 b Split
2 phone number or name of the call to be
separated
3 OK
To rejoin all parties to the conference call, press b and
select Link Call.
Ending a Conference Call
Press End.
78
Forwarding Calls
You can forward your phone’s voice, fax, and/or
data calls directly to another phone number.
For voice call forwarding, you can select specific conditions
under which calls will be forwarded, for example, if your
phone is busy or if you do not answer. You can also set a
starting and ending time for forwarding calls.
Set Up or Cancel Call Forwarding
Press
1
5
6
7
8
h u
Phone Setup
Call Forward
Forward
Schedule
Voice Calls
Fax Calls
CSD Calls
Cancel All
Forward
forward calls starting and
ending at a specified time
forward voice calls
forward fax calls
forward data calls
cancel all call forwarding
For each option, press
to select the forwarding phone
number from your addressbook, or press the space to the
right of
to enter a phone number.
Getting More Out of Your Phone
2
3
4
To
79
Blocking Calls
Call blocking lets you restrict incoming and/or
outgoing calls. You can block all calls, calls to
international numbers, or calls while roaming.
Press
1
2
3
h u
Security
Call Block
Getting More Out of Your Phone
Using Fixed Dialing
80
When you turn on fixed dialing, you can only
call numbers stored in the fixed dial list. Use
this feature to limit outgoing calls to a predefined list of
numbers, country codes, area codes, or other prefixes.
Press
1
2
3
4
5
6
To
h u
Security
Fixed Dialing
your SIM PIN2 code
Enter
on or off
turn fixed dialing on or off
Setting Up the Fixed Dial List
Press
1 b New Contact
2
b Delete
Contact
3
entry name
To
add a number to the fixed dial
list
delete a number from the
fixed dial list
view or modify the name or
number of a fixed dial entry
Monitoring Phone Use
Call cost information is available only if you receive the
advice of charge service.
Press
1
2
3
h u
Phone Setup
Call Meters
12:00
Call Meters
Call Meters
Audible Timer
Beep:
Total Call Cost
off
0.00
Display Timer
Total Call Timer
time per call
00:00:00
Call Cost Setup
Lifetime Timer
Available Credit
Cancel
12:00
Getting More Out of Your Phone
Your phone has an internal metering system that keeps
track of call times and costs.
00:00:00
OK
Cancel
OK
81
View and Reset Call Timers
The Total Call Timer shows the amount of time you spent
on all calls since the last reset. To reset this timer,
press b and select Reset Call Timer.
The Lifetime Timer shows the total time of all calls made
on your phone. You cannot reset this timer.
Use Timers During a Call
You can set a timer to beep at selected intervals during
a call, and display different types of information during a
call.
Getting More Out of Your Phone
Use the Beep: pulldown list to set the audible timer.
Use the Display Timer pulldown list to display call duration,
cost per call, or total call cost information on your phone
during a call.
View Call Cost Information
The Total Call Cost shows the total cost of all
your chargeable calls since the last reset.
The Call Cost Setup feature allows you to reset the Total
Call Cost and to set up call cost information.
Press
1 Charge Limit
2 Charge Type
3
82
Reset Call
Costs
To
specify a charge limit
display charge information as
phone time units or currency
reset the Total Call Cost timer
View Credit Information
Press Available Credit to view the amount of credit
available.
You will receive two warning messages when you are
approaching your credit limit, and another message when
you reach the limit.
Note: No Charge Limit Set is displayed if you do not have
a prepaid credit limit.
Adjusting Network Settings
Press
1
2
3
h u
Phone Setup
Network Setup
Getting More Out of Your Phone
Your service provider registers your phone with a
network. You can view information about the current
network, change how your phone searches for a network,
list networks operating at your current location, and specify
your preferred networks.
83
Change Your Phone’s Operating Band
The country where you purchased your phone determines
which operating bands are available. You must change to
the appropriate band if you travel abroad.
Press
h u
1
Phone Setup
Getting More Out of Your Phone
2
3
4
5
84
Network Setup
Search Setup
Band: pulldown list
Change the Network Search Speed
The network search speed determines how long your
phone waits before attempting to re-register with a network
after a previous registration attempt fails. To conserve
battery power, set the network search speed to slow.
Press
1
2
3
4
5
h u
Phone Setup
Network Setup
Search Setup
Speed: pulldown list
Personalizing Your Phone
Personalizing a Ring Style
To change the ring style for incoming calls:
Press
1
2
3
To
h u
Sounds & Alerts
Line 1 Ring
change the ring style for line 1
Tone
or
4
5
Line 2 Ring
Tone
ring style
+ or -
change the ring style for line 2
adjust the ring volume
Press
1
h u
2
3
4
Sounds & Alerts
Notifications
alert for each type of notification
Personalizing Your Phone
You can also change the alerts that notify you of missed
events, incoming text and information service messages,
and datebook alarms.
85
Creating Custom Ring Tones
You can create and store custom ring tones on your
phone. The tones appear in the list of available ring styles
and event notifications.
Press
1
gY
2
3
New
notes
4
5
6
7
8
To
open the ring tone composer
create a new ring tone
compose the tone (see
“Entering Notes” below)
OK
save the ring tone
Title: input field enter the ring tone name
OK
store the ring tone
V
play the ring tone
b
send or delete the ring tone
Personalizing Your Phone
Entering Notes
86
The ring tone composer has the
following features to assist you with
composing a ring tone.
• Keyboard to enter notes and
rests into the stave (maximum of
70 musical notes per
composition).
Press b and select View Labels
to label the keyboard notes.
12:00
Edit Melody
.
.
.
1/32 1/16 1/8 1/4 1/2
1
H
M
L
Cancel
OK
• Interval control buttons to determine where a note
falls. Press H, M, or L to select high, medium, or low
octave. Notes in the low octave appear on a separate
stave.
• Note length buttons that you can assign on a note-bynote basis. Press the length before you enter the note.
• A delete button (x) that deletes the last note on the
stave (short press) or all notes in the tone (press and
hold for several seconds).
• Buttons similar to those on a tape player for navigating
through the composition:
Press
to move the cursor to the beginning of the
ring tone.
to move the cursor to the end of the ring
Press
to play the previous note.
Press
to play the next note.
Press
to play the ring tone.
You can also move the cursor to any point in the composition by pressing directly on the musical notes
staff.
• A Change Tempo option to adjust the tempo to slow,
normal, fast, or faster (press b and select Change
Tempo).
• A Clear All Notes option to clear all of the notes in the
ring tone at one time (press b and select Clear All
Notes).
Personalizing Your Phone
Press
tone.
87
Playing a Ring Tone
To play a ring tone while you are composing it, press
the ring tone composer.
in
To scroll through and play your list of custom ring tones:
Press
1
gY
2
ring tone name
3
}
4
>> or <<
To
list your custom ring tones
open the ring tone
play the ring tone
select the next or previous ring
tone
Editing a Ring Tone
You cannot edit the predefined ring tones included with
your phone. To edit a custom ring tone:
Personalizing Your Phone
Press
88
1
2
3
gY
To
list your custom ring tones
ring tone name open the ring tone
anywhere on the
edit the ring tone
keyboard
Deleting a Ring Tone
You cannot delete the predefined ring tones included with
your phone. To delete a custom ring tone:
Press
1
2
gY
b Delete All
or
To
list your custom ring tones
delete all custom ring tones
ring tone name delete the ring tone
b Delete Melody
Creating Pictures, Animations, and
Sounds
Your phone comes with pictures, animations, and
sounds that you can insert into messages. You can
also create your own pictures, animations, and sounds.
1
g 3
2
pulldown list at
top of screen
3
picture,
animation, or
melody title
To
open the EMS Editor
select the Picture Editor,
Animation Editor, or Melody
Editor
open the picture, animation,
or melody
or
New
Personalizing Your Phone
Press
create a picture, animation, or
melody
89
Picture Editor
Select the grid size (16x16, 32x32, or 96x64) before you
start to create your picture. To select the drawing tool,
press
. Using the stylus, press the editing area (grid) to
create your picture.
To erase, press b, select Switch to Eraser, and press one
or more points on the grid. The drawing tool select button
changes to
(an eraser). Press b and select Switch to
Pencil to go back to drawing mode.
You can also use the b menu to undo or redo your last
stroke, erase all points in the picture, invert the picture, and
delete the picture.
Animation Editor
Personalizing Your Phone
Select the grid size before you start creating the
animation. Using the stylus, press the editing area
(grid) to create your animation.
90
Each frame is represented by on the left side of the
screen. Press to display or edit the frame in the editing
area.
• To cut or copy and paste a frame, press
(copy)
or
(cut), go to the destination frame, and
paste
.
• To play the animation, press
playing the animation.
. Press
to stop
Melody Editor
When you first open the Melody Editor, a list of melody
titles is displayed. Press New to create a melody, or press a
title to play or edit the melody.
The composition tools for creating a melody are the same
as those used to create a ring tone (see page 86). When
you are finished composing, press OK to save the melody
and enter the melody name in the Title field.
To play a melody, press the melody title and then use the
following controls.
12:00
System Melody
Title: Fanfare
Play melody
Go to previous
melody
<<
>>
Go to next
melody
Back
Your phone comes with a default set of folders for storing
text and voicemail messages. You can also create
personal folders for organizing your messages.
Note: Text messages and a list of your voicemail
messages are stored in the Message Center.
Press
1
fK
2
b New Folder
To
Personalizing Your Phone
Creating Personal Message Folders
create a new folder
91
Press
3 Name: input field
4 Remove Based
On: pulldown list
5
OK
To
enter the folder name
specify conditions for deleting
messages from the folder. To
keep messages in the folder
indefinitely, select Do Not
Remove.
store the folder
To edit the name or properties of a personal folder,
press b and select Edit Folder from the Message Center
or from your email mailbox.
To delete a personal folder, press b and select Delete
Folder from the Message Center or from your email
mailbox.
Personalizing Your Phone
Creating Message Mailing Groups
92
Mailing groups allow you to send a message to a group of
people without selecting each person individually. For
example, a group could contain members of a club or
coworkers working on the same project. You can put up to
10 contacts in one group.
Press
To
1
fG
open your addressbook
2
b New Group
create a new group
Press
3 Catg: pulldown
list
4
5
6
To
select a category for the group
Tip: Only contacts in the
selected category can be
added to the group. To pick
from your entire addressbook,
create the group under the All
Contacts category.
Name: input field enter a name for the group
Recipients:
select the group members
input field
OK
save the group
Groups are preceded by in your addressbook. To
send a message to a group, select the group name as
the recipient in the message To: field.
You can customize your addressbook by organizing your
contacts into categories. Your phone comes with some
predefined categories (see page 69).
Press
1
fG
2
b New Category
Personalizing Your Phone
Creating Categories for
Addressbook Entries
Note: Category names cannot exceed 20 characters.
93
Setting the Menu Language
You can set the language in which menu features and
options are displayed.
Press
1
h u
2
3
Initial Setup
Language
Resetting All Options
The Master Rest function resets all options back to their
original factory settings except for the unlock code,
security code, and lifetime timer.
Personalizing Your Phone
Press
94
1
h u
2
3
Initial Setup
Master Reset
Clearing All Stored Information
The Master Clear function:
• Resets all options back to their original factory
settings except for the unlock code, security code, and
lifetime timer
• Erases all user-downloaded content
• Clears all user settings and entries, including
addressbook and datebook entries, except for
information stored on the SIM card
Caution: Once you do a Master Clear, the erased
information cannot be recovered. Master Clear does not
delete any information stored on the SIM card.
Press
h u
2
3
Initial Setup
Master Clear
Personalizing Your Phone
1
95
Security
Locking the SIM Card
Your PIN (Personal Identification Number) code protects
the information stored on your SIM card. When the SIM
card is locked, you must enter your PIN code to unlock the
SIM card each time you turn on the phone or insert the
SIM card in the phone.
Press
Security
1
2
3
4
5
h u
Security
SIM Request:on
your SIM PIN code
Send
To turn the SIM card PIN feature off, use the above
procedure and set SIM Request:off.
Unblock the SIM Card PIN Code
If you enter an incorrect PIN code three times in a row,
your SIM card is disabled and your phone displays SIM
Blocked. You must enter a PIN unblocking key (PUK) code,
which you can obtain from your service provider.
Caution: If the unblocking attempt is tried unsuccessfully
10 times, the SIM card is permanently disabled and your
phone displays SIM Disabled.
96
Press
1
q
2
3
4
5
6
7
**05*
Send
PUK code from your service provider
Enter
new SIM PIN code
Enter
You will be prompted to enter your new PIN code again for
confirmation. Once the new code is confirmed, the SIM
card is unblocked.
Some features on your phone are protected by a PIN2
code. If you enter an incorrect PIN2 code three times in a
row, your phone’s PIN2 protected features are disabled
and your phone displays SIM Blocked when you try to
use a PIN2 feature. You must enter a PIN2 unblocking
key (PUK2) code, which you can obtain from your
service provider.
Security
Unblock the SIM Card PIN2 Code
Press
1
q
2
3
4
**052*
Send
PUK2 code from your service provider
97
Press
5 Enter
6 new SIM PIN2 code
7 Enter
You will be prompted to enter your new SIM PIN2 code
again for confirmation. Once the new code is confirmed,
the SIM PIN2 protected features are unblocked.
Locking and Unlocking Your Phone
When your phone is locked, you must enter an unlock
code to use the phone.
Security
Press
1
2
3
To
h u
Security
Lock Phone Now
lock your phone immediately
or
Auto Lock:on
4
set your phone to lock every
time you turn it off
your unlock code
To unlock the phone, enter the unlock code.
Note: The unlock code is initially set to 1234 at the factory,
although your service provider may have reset this code.
98
Changing Your Codes
Your phone’s 4-digit unlock code is originally set to 1234,
and the 6-digit security code is originally set to 000000 at
the factory. Your service provider may reset these codes
before you receive your phone.
If your service provider has not reset these codes, we
recommend that you change them to prevent other people
from accessing your personal information or modifying
your phone’s settings.
You can also reset your PIN code, PIN2 code, and call
blocking code.
Press
1
Security
Passwords
Security
2
3
4
h u
type of code you want to change
When you change a code, you are prompted to enter
the old code, the new code, and the new code a
second time for confirmation.
99
Personal Organizer
Features
Datebook
The datebook is a calendar that lets you schedule and
organize events such as appointments and meetings. You
can set the datebook to send reminder alerts for events.
Note: You must set the correct date and time on your
phone to use the datebook.
Personal Organizer Features
To schedule or review events in the datebook:
Press
gz
Month View
The datebook initially displays a calendar for the month.
The current day is highlighted.
Press
U
V
b Jump To
b View Today
100
To
view the previous month
view the next month
view the month for a specific
date
view today’s events
Press
Day View
any day in the
month
To
view the currently highlighted
day
view that day’s calendar
Day View
Press U or V to go to the previous or
next day, or press b and select Jump To
to go to a specific day.
Symbols to the right of the event
indicate the following information:
12:00
Mon,May 26
07:30 bkfst meeting
8 am
9 am staff meeting
10 am
11 am
11:15 dr. appt.
MthView
New
Alarm set for this event
●
Event with no starting or ending time
Press MthView to return to the month view.
Note: You can only exit the datebook from the month view.
Personal Organizer Features
Recurring event
101
Change the Datebook Setup
You can change the datebook’s daily starting time and set
the length of time that events are stored.
From the day view:
Press
1 b Setup
2
3
new starting time
number of days after which new events will be
deleted, or Never Remove
Personal Organizer Features
Create a Datebook Event
From the day view:
Press
1 New
2
3
Location: input
field
4
102
event time
Title: input
field
Notes: input
field
Date:
To
enter the event title, location,
and notes
Tip: Press directly on the
label to select from a list of
existing event titles, locations,
and notes.
change the date of the event
Press
5 start time and
end time
To
set the starting and ending
times for the event
or
6
no time
create an untimed event
Reminder
Alarm:
set an alarm for the event
7
pulldown list
Repeat:
pulldown list
8
OK
repeat the event (for example,
every Friday at 3 PM for
6 weeks)
save the event
To edit an event, open the day view and press the event
title. Modify the event information the same as if creating a
new event.
Delete an Event
From the day view:
Personal Organizer Features
Note: To create a new event from the month view, press
b New Event and follow steps 3 - 8 above.
Press
1 event title
2
b Delete Event
Note: You can set up the datebook to automatically
delete events. See page 102.
103
Respond to a Datebook Alarm
When you set a reminder alarm for an event in the
datebook, the phone displays an event reminder message
and sounds an alert. Press Dismiss to close the reminder
message, or Mute to mute the alert. To set the sound your
phone makes for datebook events alerts, see page 85.
Send an Event
Press
1 event title
Personal Organizer Features
2
3
b Send Text
To:input field
enter the phone number
or
To:prompt
4
Send
select the phone number
from your addressbook
send the event
Alarm Clock
Your phone has an alarm clock with 2 alarms that you can
set.
Press
1
104
To
To
h I
2
Alarm A or
Alarm B
set the alarm time
3
Status:on
turn the alarm on
Press
4 Alert pulldown
list
5 Snooze:
pulldown list
6 Exit
To
select the alert for the alarm
set the snooze time
save the alarm settings
When the alarm goes off, the alert sounds until you press
Dismiss or Snooze. For Snooze, the alarm will ring again
after the amount of time you selected for the snooze time.
Notepad
Notes are numbered sequentially, with the newest notes at
the top of the note list.
Create a Note
Press
1
2
3
4
5
To
gi
New
Title: input
enter the note title
field
Text: input field enter the note text
OK
save the note
Personal Organizer Features
The notepad stores notes and other useful information
such as meeting minutes, grocery lists, and itineraries.
To edit a note, open the notepad and press the note title.
Modify the information the same as if creating a new note.
105
Delete a Note
Press
1 note title
2
b Delete Note
Delete All Notes
Personal Organizer Features
Press
1
gi
2
b Delete All
Send a Note
Press
1 note title
2
b Send Email
or
b Send Text
3
To: input field
or
To: prompt
4
106
Send
To
open the note
send the note to an email
address
send the note in an SMS text
message
enter the email address or
phone number
select the email address or
phone number from your
addressbook
send the note
Voice Notes
You can use the voice notes feature to record personal
messages and phone calls on your phone.
Record a Voice Note
Make your recording in a quiet location. Speak directly into
the phone in a normal tone of voice.
Press
1
gC
2 New
3 Title: input field
Record or
5 Stop Recording
enter a title for the voice note
start recording
stop recording
Record a Phone Call
Press the button on the
side of the phone during
a call to start or stop
recording the call
Personal Organizer Features
4
To
The phone beeps while recording is in progress to
notify the other person that the call is being recorded.
Note: Recording phone calls is subject to varying state
and federal laws regarding privacy and recording of
conversations.
107
The date and starting time of the recording are used as the
title for storing the voice note. You can change the title
(see below).
Play a Voice Note
Press
C to list your voice notes, then press the title of
the voice note you want to play. The newest voice notes
are at the top of the list.
Personal Organizer Features
Press V to play the voice note, to
stop playback, VV to go to the next
voice note, or UU to go to the previous
voice note.
Change the Title of a Voice
Note
Title: Reminders
Time: 12:35
Date: 05/06/2002
Duration: 00:43
Cancel
OK
Press the Title: input field, place the
cursor at the end of the title, press 1 to erase, and enter
the new title.
Delete a Voice Note
Press
1 voice note title
2
108
12:00
Voice Notes
b Erase Voice Note
Delete All Voice Notes
Press
1
gC
2
b Erase All
View Remaining Recording Time
Your phone can store a total of 2 minutes and 30 seconds
of voice recordings, or 30 voice notes (whichever comes
first). To find out how much recording time is left on your
phone:
1
gC
2
b Remaining Time
Tasks
The tasks feature is used to maintain to-do lists. You can
assign a priority to a task and keep track of completed
tasks by changing their priority to Done.
Personal Organizer Features
Press
Create a Task
Press
1
gw
2
New
To
109
Press
3 Priority:
pulldown list
4 Subject: input
field
5 OK
To
set the task priority
enter the task description
save the task
View Tasks
Press
g w to see your task list.
Personal Organizer Features
Tasks are listed by priority, and within the same priority, by
the date and time you created the task. Icons to the left of
the task title indicate the task priority:
110
Urgent - Flag
Normal - Empty box
Low - Dotted outline box
Done - Checked box
Remove Completed Tasks
Press
1
gw
2
3
b Clean Up
OK
Delete a Task
Press
1
gw
2 the task
3 b Delete
Delete All Tasks
Press
gw
2
b Delete All
Calculator
Your phone has a calculator that is easy to use. Just press
W in the h main menu to open the calculator, then use
the stylus to select the numbers and functions. Use 1 to
erase numbers in the display panel when needed.
Synchronizing with TrueSync
Software
Personal Organizer Features
1
You can synchronize your addressbook,
datebook, notepad, and tasks between your
phone and computer or hand-held device
with Starfish TrueSync® software, a Motorola
111
accessory product. See the TrueSync user guide for more
information.
Note: TrueSync software is designed to synchronize with
basic features of many popular Personal Information
Management (PIM) software and hardware products.
Printing Information Using
Infrared
You can use the infrared port on your phone to print
addressbook information and notepad notes.
Personal Organizer Features
Note: The printer must have the appropriate infrared
equipment installed. Not all computer systems support
infrared capability.
Do This
1 Go to the information you want to print, for
example, an addressbook entry or note.
2
Press b Print Contact to print an addressbook
entry
or
3
4
b Print Note to print a note
Select the printer type
Adjust the angle and distance between the
phone and printer so the infrared ports are
located close together
If the transmission is successful, the information will
start printing. If a connection between the phone and
printer cannot be established, an error message is
displayed.
112
News and Entertainment
Mobile Internet
7
A
A
Using the WAP browser is very similar to the way you
would use a browser on your computer. The WAP browser
allows you to:
• Connect to the Internet
• Interact with Web pages specifically designed for
wireless devices
Note: Your phone may use a high-speed GPRS (General
Packet Radio Service) network connection. This type of
connection is identified by GPRS above the antenna status
indicator in the top left corner of the status bar. The type of
network connection your phone uses depends on your
service provider’s network. Your network connection
charges may vary depending on the type of connection
used.
News and Entertainment
Your phone’s WAP (Wireless Application)
browser lets you access Web-based
applications on your phone. Contact your service provider
to set up access, if necessary.
Starting a Mobile Internet Session
To connect to the WAP service, press
menu.
E in the f main
If the connection is successful, a browser startup screen is
displayed.
113
Note: If you open the browser after disconnecting from the
Internet, the phone recognizes there is no connection and
starts the connection procedure automatically.
7
A
Interacting with Web Pages
A
To access the browser menu, press b and select
News and Entertainment
Browser Menu. The browser menu provides access to
common functions such as Go to Site, Back, Home,
Reload, etc.
Note: Your service provider determines the content and
format of your home page.
Disconnecting from the Internet
Press b and select Exit Browser. You cannot make calls
or send messages until the disconnection process is
complete.
When using a GPRS connection, you can still access the
phone’s main menu while remaining connected to the
Internet by pressing the Home button (located just below
the power button on the front of the phone). Because
GPRS charges are made by units of data, there is no
extra cost if you stay connected without transferring
any data.
114
Downloading Java Applications
7
A
To download over the air from your service provider, you
must first install TrueSync software on your computer, then
use the download feature in the TrueSync software to
download the applications to your phone.
Download Over the Air (OTA)
To download applications over the air, you may
require an appropriate service from your service
provider. You may also need to enter information about the
OTA server into your phone, if it has not already been set
up by your provider. Contact your service provider for more
details.
News and Entertainment
Applications can be downloaded over the air (OTA) from
your service provider, from a computer using a data cable,
or from a computer using infrared transmission.
A
You can install and run Java 2 Micro Edition (J2ME)
applications on your phone. These applications include
games you can play on your phone and services that
add new features and functionality to your phone.
Once your phone is set up for OTA downloads:
Press
1
2
3
4
5
f4
Download
OTA (Wireless)
OTA server name
connection profile (if prompted)
115
7
A
Once a connection to your service provider’s network is
established, a list of the applications you can download is
displayed. Press a title to download and display the
application’s ADF document. The ADF describes the
content, version, and size of the application.
A
News and Entertainment
If the ADF is unreadable, Description unreadable,
Continue Download? is displayed. An unreadable ADF does
not affect your ability to download and run the application.
Press Download to download the application, or Cancel to
pick another application.
Download Using a Data Cable
Do This
1 Connect the phone to the computer using the
data cable
4
2
Press f
3
4
5
Press Download
Press Data Cable
Start the TrueSync application on the computer
On the computer:
1 From the menu bar, select Client > Motorola A388
Phone Options.
2 In the Options pop-up window, select the J2ME
Loading tab.
3 Select the application you want to download.
4 Press Download.
116
A message box on the phone informs you of the download
status as it is progressing. If the download completes,
Installation Successful, Download Another? is
displayed. Press OK to download another application, or
Done to return to the J2ME menu.
A
A
7
Download Using Infrared Transmission
1
2
3
f4
Download
Infrared Link
Adjust the angle and distance between the phone and
computer so the infrared ports are located close together,
and the download process will start.
News and Entertainment
Press
Working in the J2ME Main Menu
You can install J2ME applications in the main J2ME folder,
or you can create folders for storing and organizing
applications.
The J2ME main menu lists application titles and folder
names. Press b to list options for setting up J2ME folders
and moving and deleting applications.
Tip: Press b and select Memory Usage to check an
application’s size and how much memory is left for
downloading applications, or select About to display an
introduction to J2ME.
117
Running J2ME Applications
7
A
If the application you want to run is not listed in the J2ME
main menu, press the folder name (for example, card
games), then press the application title to start the
application.
A
News and Entertainment
Note: Some applications may contain their own
instructions for you to follow.
When running J2ME applications, the entire area of the
touchscreen except the top status bar is used by the
application. To stop the application, press the Home button
on your phone (or the Exit button in the application, if
available).
Home
Button
Using Your Phone as a
Wireless Modem
Your phone has an integrated modem that can be
used to connect your personal computer to the Internet.
Connection between the phone and computer can be
made using a data cable or through infrared transmission.
Once you connect the phone and computer, you can use
the modem in the phone to connect to the Internet from the
computer.
Note: Use of infrared depends on the hardware and
software configuration of your computer. In addition, you
must install the GPRS Manager software on your
118
computer. For more information on installing and using the
GPRS Manager, refer to the document contained with the
CD.
7
A
1 Press m. Your phone checks to see if a data cable is
connected.
2 Use the pulldown list to select the
baud rate.
3 Press Data Cable:on to use the data
cable for data transmission.
If an error occurs during transmission,
Data Cable Disconnected is displayed.
12:00
Modem
Data Cable:on
Baud Rate:
9600
IrDa:on
News and Entertainment
Use the following procedure for data transmission via a
data cable or infrared.
A
Your phone supports Internet connections using CSD
and GPRS. Your dial-in number and settings depend
on which connection method you are using. For more
information, contact your Internet service provider.
Modem Status:
Ready
Exit
To use your phone’s infrared port for
data transmission, press the IrDA status in the Modem
screen. If an IR link is established, the IR Link status will
change from off to on.
Once a connection has been established, either through a
data cable or infrared, you can treat your phone like an
ordinary modem for the purpose of connecting your
computer to the Internet.
119
Transferring Data Using the Infrared
Port
7
A
A
News and Entertainment
You can use the infrared port on your phone to transfer
notes, addressbook entries, and other information to
another A388 phone or devices that have infrared
capability.
To send information to and receive information from
another A388 phone:
Do This
1 On the sending phone, go to the information you
want to send, for example, open the
addressbook or notepad entry.
2 Press b Beam Contact or b Beam Note
3
Shortcut: Press
to the right of the contact
or note title.
Press Infrared Link
4
On the receiving A388, press r.
5
Adjust the angle and distance between the two
phones so the infrared ports are located close
together.
If the transfer is successful, the information is displayed on
the receiving phone, where it can be edited and saved. If a
connection cannot be established between the phones, an
error message is displayed.
120
Specific Absorption Rate
(SAR) Data
THIS MODEL PHONE MEETS THE GOVERNMENT'S
REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.
The exposure standard for wireless mobile phones employs a
unit of measurement known as the Specific Absorption Rate, or
SAR. The SAR limit set by the FCC and by Health Canada
is 1.6W/kg.1 Tests for SAR are conducted using standard
operating positions accepted by the FCC and by Industry Canada
with the phone transmitting at its highest certified power level in
all tested frequency bands. Although the SAR is determined at
the highest certified power level, the actual SAR level of the
phone while operating can be well below the maximum value.
This is because the phone is designed to operate at multiple
power levels so as to use only the power required to reach the
network. In general, the closer you are to a wireless base station,
the lower the power output.
Specific Absorption Rate (SAR) Data
Your wireless phone is a radio transmitter and receiver. It is
designed and manufactured not to exceed limits for exposure to
radio frequency (RF) energy set by the Federal Communications
Commission (FCC) for the U.S. government and by Health
Canada for Canada. These limits are part of comprehensive
guidelines and establish permitted levels of RF energy for the
general population. The guidelines are based on standards that
were developed by independent scientific organizations through
periodic and thorough evaluation of scientific studies. The
standards include a substantial safety margin designed to assure
the safety of all persons, regardless of age or health.
121
Specific Absorption Rate (SAR) Data
Before a phone model is available for sale to the public in the U.S.
and Canada, it must be tested and certified to the FCC and
Industry Canada that it does not exceed the limit established by
each government-adopted requirement for safe exposure. The
tests are performed in positions and locations (e.g., at the ear
and worn on the body) reported to the FCC and available for
review by Industry Canada. The highest SAR value for this model
phone when tested for use at the ear is 0.737W/kg and when
worn on the body, as described in this user guide, is 0.58W/kg.
(Body-worn measurements differ among phone models,
depending upon available accessories and regulatory
requirements.) While there may be differences between the SAR
levels of various phones and at various positions, they all meet
the governmental requirements for safe exposure.2
The FCC and Industry Canada have granted an Equipment
Authorization for this model phone with all reported SAR levels
evaluated as being in compliance with the FCC and Health
Canada RF exposure guidelines. SAR information on this model
phone is on file with the FCC and can be found under the Display
Grant section of http://www.fcc.gov/oet/fccid after searching on
FCC ID IHDT6BK1. You may also refer to Motorola's website:
www.motorola.com/rfhealth.
Additional information on Specific Absorption Rates (SAR) can
be found on the Cellular Telecommunications & Internet
Association (CTIA) website at
http://phonefacts.net or the Canadian Wireless
Telecommunications Association (CWTA) website, http://
www.cwta.ca.
_________________________________________
1 In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg)
122
averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional
protection for the public and to account for any variations in measurements..
2
The SAR information includes the Motorola testing protocol,
assessment procedure, and measurement uncertainty
range for this product.
Specific Absorption Rate (SAR) Data
ITC02-155
123
Additional Health and Safety Information (FDA)
Additional Health and
Safety Information (FDA)
124
The U.S. Food and Drug
Administration's Center for
Devices and Radiological
Health Consumer Update on
Mobile Phones
FDA has been receiving inquiries about the safety of mobile
phones, including cellular phones and PCS phones. The
following summarizes what is known--and what remains
unknown--about whether these products can pose a hazard to
health, and what can be done to minimize any potential risk. This
information may be used to respond to questions.
Why the concern?
Mobile phones emit low levels of radiofrequency energy (i.e.,
radiofrequency radiation) in the microwave range while being
used. They also emit very low levels of radiofrequency energy
(RF), considered non-significant, when in the stand-by mode. It is
well known that high levels of RF can produce biological damage
through heating effects (this is how your microwave oven is able
to cook food). However, it is not known whether, to what extent,
or through what mechanism, lower levels of RF might cause
adverse health effects as well. Although some research has been
done to address these questions, no clear picture of the
biological effects of this type of radiation has emerged to date.
Thus, the available science does not allow us to conclude that
mobile phones are absolutely safe, or that they are unsafe.
However, the available scientific evidence does not demonstrate
any adverse health effects associated with the use of mobile
phones.
How much evidence is there that hand-held
mobile phones might be harmful?
Briefly, there is not enough evidence to know for sure, either way;
however, research efforts are on-going. The existing scientific
evidence is conflicting and many of the studies that have been
done to date have suffered from flaws in their research methods.
Animal experiments investigating the effects of RF exposures
characteristic of mobile phones have yielded conflicting results. A
few animal studies, however, have suggested that low levels of
RF could accelerate the development of cancer in laboratory
animals. In one study, mice genetically altered to be predisposed
to developing one type of cancer developed more than twice as
many such cancers when they were exposed to RF energy
compared to controls. There is much uncertainty among
scientists about whether results obtained from animal studies
Additional Health and Safety Information (FDA)
What kinds of phones are in question?
Questions have been raised about hand-held mobile phones, the
kind that have a built-in antenna that is positioned close to the
user's head during normal telephone conversation. These types
of mobile phones are of concern because of the short distance
between the phone's antenna--the primary source of the RF--and
the person's head. The exposure to RF from mobile phones in
which the antenna is located at greater distances from the user
(on the outside of a car, for example) is drastically lower than that
from hand-held phones, because a person's RF exposure
decreases rapidly with distance from the source. The safety of
so-called "cordless phones," which have a base unit connected
to the telephone wiring in a house and which operate at far lower
power levels and frequencies, has not been questioned.
125
Additional Health and Safety Information (FDA)
apply to the use of mobile phones. First, it is uncertain how to
apply the results obtained in rats and mice to humans. Second,
many of the studies that showed increased tumor development
used animals that had already been treated with cancer-causing
chemicals, and other studies exposed the animals to the RF
virtually continuously--up to 22 hours per day.
126
For the past five years in the United States, the mobile phone
industry has supported research into the safety of mobile
phones. This research has resulted in two findings in particular
that merit additional study:
In a hospital-based, case-control study, researchers looked for an
association between mobile phone use and either glioma (a type
of brain cancer) or acoustic neuroma (a benign tumor of the
nerve sheath). No statistically significant association was found
between mobile phone use and acoustic neuroma. There was
also no association between mobile phone use and gliomas
when all types of types of gliomas were considered together. It
should be noted that the average length of mobile phone
exposure in this study was less than three years.
When 20 types of glioma were considered separately, however,
an association was found between mobile phone use and one
rare type of glioma, neuroepithelliomatous tumors. It is possible
with multiple comparisons of the same sample that this
association occurred by chance. Moreover, the risk did not
increase with how often the mobile phone was used, or the length
of the calls. In fact, the risk actually decreased with cumulative
hours of mobile phone use. Most cancer causing agents increase
risk with increased exposure. An ongoing study of brain cancers
by the National Cancer Institute is expected to bear on the
accuracy and repeatability of these results.(1)
FDA is currently working with government, industry, and
academic groups to ensure the proper follow-up to these
industry-funded research findings. Collaboration with the Cellular
Telecommunications Industry Association (CTIA) in particular is
expected to lead to FDA providing research recommendations
and scientific oversight of new CTIA-funded research based on
such recommendations.
Two other studies of interest have been reported recently in the
literature:
Additional Health and Safety Information (FDA)
Researchers conducted a large battery of laboratory tests to
assess the effects of exposure to mobile phone RF on genetic
material. These included tests for several kinds of abnormalities,
including mutations, chromosomal aberrations, DNA strand
breaks, and structural changes in the genetic material of blood
cells called lymphocytes. None of the tests showed any effect of
the RF except for the micronucleus assay, which detects
structural effects on the genetic material. The cells in this assay
showed changes after exposure to simulated cell phone
radiation, but only after 24 hours of exposure. It is possible that
exposing the test cells to radiation for this long resulted in
heating. Since this assay is known to be sensitive to heating, heat
alone could have caused the abnormalities to occur. The data
already in the literature on the response of the micronucleus
assay to RF are conflicting. Thus, follow-up research is
necessary.(2)
Two groups of 18 people were exposed to simulated mobile
phone signals under laboratory conditions while they performed
cognitive function tests. There were no changes in the subjects'
ability to recall words, numbers, or pictures, or in their spatial
memory, but they were able to make choices more quickly in one
visual test when they were exposed to simulated mobile phone
127
Additional Health and Safety Information (FDA)
signals. This was the only change noted among more than 20
variables compared.(3)
128
In a study of 209 brain tumor cases and 425 matched controls,
there was no increased risk of brain tumors associated with
mobile phone use. When tumors did exist in certain locations,
however, they were more likely to be on the side of the head
where the mobile phone was used. Because this occurred in only
a small number of cases, the increased likelihood was too small
to be statistically significant.(4)
In summary, we do not have enough information at this point to
assure the public that there are, or are not, any low incident
health problems associated with use of mobile phones. FDA
continues to work with all parties, including other federal
agencies and industry, to assure that research is undertaken to
provide the necessary answers to the outstanding questions
about the safety of mobile phones.
What is known about cases of human cancer that
have been reported in users of hand-held mobile
phones?
Some people who have used mobile phones have been
diagnosed with brain cancer. But it is important to understand
that this type of cancer also occurs among people who have not
used mobile phones. In fact, brain cancer occurs in the U.S.
population at a rate of about 6 new cases per 100,000 people
each year. At that rate, assuming 80 million users of mobile
phones (a number increasing at a rate of about 1 million per
month), about 4800 cases of brain cancer would be expected
each year among those 80 million people, whether or not they
used their phones. Thus it is not possible to tell whether any
individual's cancer arose because of the phone, or whether it
would have happened anyway. A key question is whether the risk
What is FDA's role concerning the safety of
mobile phones?
Under the law, FDA does not review the safety of radiationemitting consumer products such as mobile phones before
marketing, as it does with new drugs or medical devices.
However, the agency has authority to take action if mobile
phones are shown to emit radiation at a level that is hazardous to
the user. In such a case, FDA could require the manufacturers of
mobile phones to notify users of the health hazard and to repair,
replace or recall the phones so that the hazard no longer exists.
Although the existing scientific data do not justify FDA regulatory
actions at this time, FDA has urged the mobile phone industry to
take a number of steps to assure public safety. The agency has
recommended that the industry:
• support needed research into possible biological effects of
RF of the type emitted by mobile phones;
Additional Health and Safety Information (FDA)
of getting a particular form of cancer is greater among people
who use mobile phones than among the rest of the population.
One way to answer that question is to compare the usage of
mobile phones among people with brain cancer with the use of
mobile phones among appropriately matched people without
brain cancer. This is called a case-control study. The current
case-control study of brain cancers by the National Cancer
Institute, as well as the follow-up research to be sponsored by
industry, will begin to generate this type of information.
• design mobile phones in a way that minimizes any RF
exposure to the user that is not necessary for device
function; and
129
• cooperate in providing mobile phone users with the best
possible information on what is known about possible
effects of mobile phone use on human health.
Additional Health and Safety Information (FDA)
• At the same time, FDA belongs to an interagency working
group of the federal agencies that have responsibility for
different aspects of mobile phone safety to ensure a
coordinated effort at the federal level. These agencies are:
130
• National Institute for Occupational Safety and Health
• Environmental Protection Agency
• Federal Communications Commission
• Occupational Health and Safety Administration
• National Telecommunications and Information
Administration
The National Institutes of Health also participates in this group.
In the absence of conclusive information about
any possible risk, what can concerned individuals
do?
If there is a risk from these products--and at this point we do not
know that there is--it is probably very small. But if people are
concerned about avoiding even potential risks, there are simple
steps they can take to do so. For example, time is a key factor in
how much exposure a person receives. Those persons who
spend long periods of time on their hand-held mobile phones
could consider holding lengthy conversations on conventional
phones and reserving the hand-held models for shorter
conversations or for situations when other types of phones are
not available.
People who must conduct extended conversations in their cars
every day could switch to a type of mobile phone that places more
distance between their bodies and the source of the RF, since the
exposure level drops off dramatically with distance. For example,
they could switch to:
• a mobile phone in which the antenna is located outside the
vehicle,
• a headset with a remote antenna to a mobile phone carried
at the waist.
Again, the scientific data do not demonstrate that mobile phones
are harmful. But if people are concerned about the
radiofrequency energy from these products, taking the simple
precautions outlined above can reduce any possible risk.
Where can I find additional information?
For additional information, see the following websites:
Federal Communications Commission (FCC) RF Safety
Program (select “Information on Human Exposure to RF Fields
from Cellular and PCS Radio Transmitters”):
http://www.fcc.gov/oet/rfsafety
World Health Organization (WHO) International Commission
on Non-Ionizing Radiation Protection
(select Qs & As): http://www.who.int/emf
Additional Health and Safety Information (FDA)
• a hand-held phone with a built-in antenna connected to a
different antenna mounted on the outside of the car or built
into a separate package, or
United Kingdom, National Radiological Protection Board:
http://www.nrpb.org.uk
Cellular Telecommunications Industry Association (CTIA):
http://www.wow-com.com
131
Additional Health and Safety Information (FDA)
U.S. Food and Drug Administration (FDA) Center for Devices
and Radiological Health:
http://www.fda.gov/cdrh/consumer/
1 Muscat et al. Epidemiological Study of Cellular Telephone
Use and Malignant Brain Tumors. In: State of the Science
Symposium;1999 June 20; Long Beach, California.
132
2
Tice et al. Tests of mobile phone signals for activity in
genotoxicity and other laboratory assays. In: Annual Meeting
of the Environmental Mutagen Society; March 29, 1999,
Washington, D.C.; and personal communication,
unpublished results.
3
Preece, AW, Iwi, G, Davies-Smith, A, Wesnes, K, Butler, S,
Lim, E, and Varey, A. Effect of a 915-MHz simulated mobile
phone signal on cognitive function in man. Int. J. Radiat.
Biol., April 8, 1999.
4
Hardell, L, Nasman, A, Pahlson, A, Hallquist, A and Mild,
KH. Use of cellular telephones and the risk for brain tumors:
a case-control study. Int. J. Oncol., 15: 113-116, 1999
ITC00-010
Warranty
Warranty
MOTOROLA LIMITED WARRANTY FOR PERSONAL
COMMUNICATION PRODUCTS, ACCESSORIES AND
SOFTWARE PURCHASED IN THE UNITED STATES OR
CANADA
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola, Inc.
warrants its wireless telephones, pagers and consumer two-way
radios that operate via Family Radio Service or General Mobile
Radio Service (“Products”), Motorola-branded or certified
accessories sold for use with these Products (“Accessories”) and
Motorola software contained on CD-Roms or other tangible
media and sold for use with these Products (“Software”) to be
free from defects in materials and workmanship under normal
consumer usage for the period(s) outlined below. This limited
warranty is a consumer's exclusive remedy, and applies as
follows to new Motorola Products, Accessories and Software
purchased by consumers in the United States or Canada, which
are accompanied by this written warranty:
133
Warranty
Products Covered
Products and Accessories
as defined above, unless
otherwise provided for
below.
Decorative Accessories
and Cases. Decorative
covers, bezels,
PhoneWrap™ covers and
cases.
Monaural Headsets. Ear
buds and boom headsets
that transmit mono sound
through a wired connection.
Consumer Two-Way Radio
Accessories
Length of Coverage
One (1) year from the date of
purchase by the first consumer
purchaser of the product unless
otherwise provided for below.
Limited lifetime warranty for the
lifetime of ownership by the first
consumer purchaser of the
product.
Limited lifetime warranty for the
lifetime of ownership by the first
consumer purchaser of the
product.
Ninety (90) days from the date of
purchase by the first consumer
purchaser of the product.
Products and Accessories The balance of the original
warranty or for ninety (90) days
that are Repaired or
from the date returned to the
Replaced
consumer, whichever is longer.
EXCLUSIONS
Normal Wear and Tear. Periodic maintenance, repair and
replacement of parts due to normal wear and tear are excluded
from coverage.
Batteries. Only batteries whose fully charged capacity falls
below 80% of their rated capacity and batteries that leak are
covered by this limited warranty.
134
Use of Non-Motorola Products and Accessories. Defects or
damage that result from the use of Non-Motorola branded or
certified Products, Accessories, Software or other peripheral
equipment are excluded from coverage.
Warranty
Abuse & Misuse. Defects or damage that result from: (a)
improper operation, storage, misuse or abuse, accident or
neglect, such as physical damage (cracks, scratches, etc.) to the
surface of the product resulting from misuse; (b) contact with
liquid, water, rain, extreme humidity or heavy perspiration, sand,
dirt or the like, extreme heat, or food; (c) use of the Products or
Accessories for commercial purposes or subjecting the Product
or Accessory to abnormal usage or conditions; or (d) other acts
which are not the fault of Motorola, are excluded from coverage.
Unauthorized Service or Modification. Defects or damages
resulting from service, testing, adjustment, installation,
maintenance, alteration, or modification in any way by someone
other than Motorola, or its authorized service centers, are
excluded from coverage.
Altered Products. Products or Accessories with (a) serial
numbers or date tags that have been removed, altered or
obliterated; (b) broken seals or that show evidence of tampering;
(c) mismatched board serial numbers; or (d) nonconforming or
non-Motorola housings, or parts, are excluded form coverage.
Communication Services. Defects, damages, or the failure of
Products, Accessories or Software due to any communication
service or signal you may subscribe to or use with the Products,
Accessories or Software is excluded from coverage.
135
Software
Warranty
Products Covered
Length of Coverage
Software. Applies only Ninety (90) days from the
to physical defects in the date of purchase
media that embodies the
copy of the software (e.g.
CD-ROM, or floppy disk).
Exclusions
Software Embodied in Physical Media. No warranty is made
that the software will meet your requirements or will work in
combination with any hardware or software applications provided
by third parties, that the operation of the software products will be
uninterrupted or error free, or that all defects in the software
products will be corrected.
Software NOT Embodied in Physical Media. Software that is
not embodied in physical media (e.g. software that is downloaded
from the internet), is provided “as is” and without warranty.
Who is Covered?
This warranty extends only to the first consumer purchaser, and
is not transferable.
What will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund
the purchase price of any Products, Accessories or Software that
does not conform to this warranty. We may use functionally
equivalent reconditioned/refurbished/pre-owned or new
Products, Accessories or parts. No data, software or applications
added to your Product, Accessory or Software, including but not
limited to personal contacts, games and ringer tones, will be
reinstalled. To avoid losing such data, software and applications
please create a back up prior to requesting service.
136
How to Obtain Warranty Service or Other Information?
To obtain service or information, please call:
Warranty
In the USA:
In Canada:
Phones 1-800-331-6456
All Products
1-800-461-4575
Pagers 1-800-548-9954
Two-Way Radios 1-800-353-2729 TTY 1-888-390-6456
TTY 1-888-390-6456
For Accessories and Software, please call the telephone
number designated above for the product with which they are
used.
You will receive instructions on how to ship the Products,
Accessories or Software, at your expense, to a Motorola
Authorized Repair Center. To obtain service, you must include:
(a) a copy of your receipt, bill of sale or other comparable proof of
purchase; (b) a written description of the problem; (c) the name
of your service provider, if applicable; (d) the name and location
of the installation facility (if applicable) and, most importantly; (e)
your address and telephone number.
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS
LIMITED WARRANTY, OTHERWISE THE REPAIR,
REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS
EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU
OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO
EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN
137
Warranty
CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR
DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE
PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY
INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR
PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR
DATA, SOFTWARE OR APPLICATIONS OR OTHER
FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION
WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS,
ACCESSORIES OR SOFTWARE TO THE FULL EXTENT
THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or
exclusion of incidental or consequential damages, or limitation on
the length of an implied warranty, so the above limitations or
exclusions may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights that vary from
state to state or from one jurisdiction to another.
Laws in the United States and other countries preserve for
Motorola certain exclusive rights for copyrighted Motorola
software such as the exclusive rights to reproduce and distribute
copies of the Motorola software. Motorola software may only be
copied into, used in, and redistributed with, the Products
associated with such Motorola software. No other use, including
without limitation disassembly of such Motorola software or
exercise of the exclusive rights reserved for Motorola, is
permitted.
138
Product Registration
Online Product Registration:
http://www.motorola.com/warranty
Please retain your original dated sales receipt for your records.
For warranty service of your Motorola phone, you will need to
provide a copy of your dated sales receipt to confirm warranty
status.
Thank you for choosing a Motorola product.
Product Registration
Product registration is an important step toward enjoying your
new Motorola phone. Registering helps us facilitate warranty
service, and permits us to contact you should your phone require
an update or other service. Registration is not required for
warranty coverage.
Software Copyright Notice
The Motorola products described in this manual may include
copyrighted Motorola and third party software stored in
semiconductor memories or other media. Laws in the United
States and other countries preserve for Motorola and third party
software providers certain exclusive rights for copyrighted
software, such as the exclusive rights to distribute or reproduce
the copyrighted software. Accordingly, any copyrighted software
contained in the Motorola products may not be modified, reverseengineered, distributed, or reproduced in any manner to the
extent allowed by law. Furthermore, the purchase of the Motorola
products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license under the
139
copyrights, patents, or patent applications of Motorola or any
third party software provider, except for the normal, nonexclusive, royalty-free license to use that arises by operation of
law in the sale of a product.
ITC02-154
Export Law Assurances
Export Law Assurances
140
This product is controlled under the export regulations of the
United States of America and Canada. The Governments of the
United States of America and Canada may restrict the
exportation or re-exportation of this product to certain
destinations. For further information contact the U.S. Department
of Commerce or the Canadian Department of Foreign Affairs and
International Trade.
Index
C
Addressbook
call number from 72
categories 69, 93
copy information 74
delete entries from 74
number types 68
Alarm clock 104
Animation
editor 90
create 89
insert in message 58
Answer a call 36, 40
Antenna
status 20, 21, 23
Attachments 64
Calculator 111
Calibrate the screen 21
Call
answer 40
block calls 80
costs 81
emergency number 43
end 39
forward 79
in-call screen 39
international number 44
list recent calls 41
mute microphone during
40
number in addressbook
72
number in message 56
phone number 39
put on hold 48
record 107
redial 36, 41, 42
return unanswered 41
timers 81, 82
transfer 49
voicemail number 47
waiting 47
B
Band 84
Battery
charge 17
conserve battery power
19, 37
indicator 23
Block a call 80
Browser 113
Buttons on your phone 28
Index
A
141
Index
Caller ID 45
Conference calls 77
Create
addressbook category
93
animation 89
datebook event 102
email folders 66
email message 63
email signature 63
message folders 91
message mail groups
92
notepad note 105
picture 89
quick text 57
ring tone 86
sound 89
text message 53
to do list 109
D
Date/time settings 34
Datebook 100
create events in 102
daily 101
monthly 100
send event in message
104
set event alarm 103
setup 102
142
Delete
addressbook entries 74
event from datebook
103
message 58
notepad note 106
voice note 109
Dial pad 39
Display my phone number
49
E
Email 60
attachments 64
create 63
folders 66, 91
read 61, 65
reply to 66
send 65
signature 63
Emergency calls 43
Entering text 30
F
Find a phone number 71
Fixed dialing 80
Forward a message 56
Forward calls 79
M
Handwriting recognition
30
Headset
End call 39
Where to connect 2
Hold call 48
Main menus 24
Make a call 39
Melody editor 91
Menus 24
Message
create 53
delete 58
email 60
folders 91
forward 56
inbox 50, 51
information 59
insert animation 58, 89
insert picture 58, 89
insert sound 58, 89
mailing group 92
quick text 57
read 55
reply to 56
send 54
send datebook event
104
send from addressbook
73
Message Center 50
Modem 118
Mute
microphone 40
ring 40
I
Icons 24
In-call screen 39
Infrared port 112, 120
Install SIM card 16
International calls 44
Internet 113
connect 113
disconnect 114
J
Java applications
download 115
K
Keyboard 31
Keys on your phone 28
L
Lock phone 96, 98
Index
H
143
N
Network
register with 20
New mail 23
Notepad 105
Index
P
144
Passwords 99
Pause
insert 43
store 70
Phone buttons 42
Phone lines 49
Phone numbers
call from addressbook
72
find 71
insert pauses into 43,
70
receive from
addressbook 75
send from addressbook
75
store after call 71
store in addressbook 70
Picture
create 89
editor 90
insert in message 58,
89
PIN code 96
change 99
enter 19
PIN2 code
change 99
unblock 97
Print from phone 112
Q
Quick text 57
R
Read a new message 55
Read email 61, 65
Recent calls 41
Record a phone call 107
Record personal notes
107
Redial 36, 41, 42, 49
Reminder alarms 104
Reply to a message 56
Ring
mute 40
Ring tone
create 86
delete custom 89
personalize 85
play custom 88
set 35
status 23
S
U
Unlock code
change 99
enter 20
Unlock phone 98
Index
Send a message 54
Send email 65
Set an alarm 104
SIM card
copy numbers to 74
install 16
PIN code 96
unblock 96
Snooze alarm 105
Sounds
create 89
insert in messages 58
new mail 35
new voicemail 35
ring tone for incoming
calls 35, 85
ring tones 35
volume 35
Speed dialing 44
Startup greeting 37
Stylus 2
Transfer calls 49
Trash folder 51, 59
Turbo dialing 44
V
Vibration alert 35
Voice notes 107
play 108
recording time 109
Voicemail 46, 50
call your voicemail
number 47
listen to 47
store voicemail number
46
Volume controls 29
T
Tasks 109
Text
how to enter 30
To do list 105, 109
Touchscreen
calibrate 21
sound 35
U.S. patent Re. 34,976
145
146
“Safety is your most important call!”
Your Motorola wireless telephone gives you
the powerful ability to communicate by voice—
almost anywhere, anytime, wherever wireless
phone service is available and safe conditions
allow. But an important responsibility
accompanies the benefits of wireless phones, one
that every user must uphold.
Wireless Phone Safety Tips
Wireless Phone
Safety Tips
When driving a car, driving is your first
responsibility. If you find it necessary to use your
wireless phone while behind the wheel of a car,
practice good common sense and remember the
following tips:
1 Get to know your Motorola wireless phone and
its features such as speed dial and redial. If
available, these features help you to place your call
without taking your attention off the road.
147
Wireless Phone Safety Tips
3 Position your wireless phone within easy reach.
Be able to access your wireless phone without
removing your eyes from the road. If you receive an
incoming call at an inconvenient time, if possible, let
your voice mail answer it for you.
4 Let the person you are speaking with know you
are driving; if necessary, suspend the call in
heavy traffic or hazardous weather conditions.
Rain, sleet, snow, ice, and even heavy traffic can be
hazardous.
5 If you receive an incoming call at an inconvenient
time do not take notes or look up phone numbers
while driving. Jotting down a “to do” list or going
through your address book takes attention away from
your primary responsibility—driving safely.
6 Dial sensibly and assess the traffic; if possible,
place calls when you are not moving or before
pulling into traffic. Try to plan calls when your car
will be stationary. If you need to make a call while
moving, dial only a few numbers, check the road and
your mirrors, then continue.
7 Do not engage in stressful or emotional
conversations that may be distracting. Make
people you are talking with aware you are driving and
suspend conversations which have the potential to
divert your attention away from the road.
148
2 When available, use a hands-free device. If
possible, add an additional layer of convenience to
your wireless phone with one of the many Motorola
Original™ hands-free accessories available today.
8 Use your wireless phone to call for help. Dial 911
or other local emergency number in the case of fire,
traffic accident or medical emergencies.*
10 Call roadside assistance or a special
non-emergency wireless assistance number
when necessary. If you see a broken-down vehicle
posing no serious hazard, a broken traffic signal, a
minor traffic accident where no one appears injured,
or a vehicle you know to be stolen, call roadside
assistance or other special non-emergency wireless
number.*
Wireless Phone Safety Tips
9 Use your wireless phone to help others in
emergencies. If you see an auto accident, crime in
progress or other serious emergency where lives are
in danger, call 9-1-1 or other local emergency
number, as you would want others to do for you.*
* Wherever wireless phone service is available
149
Wireless Phone Safety Tips
For more information,
please call
1-888-901-SAFE
or visit the
CTIA Web site at
www.wow-com.com™
150
Check the laws and regulations on the use of
wireless telephones and their accessories in the
areas where you drive. Always obey them. The
use of these devices may be prohibited or
restricted in certain areas.
motorola.com
8988485L49-O