User Manual
9313 1881
Agility 3 User Manual
Important Notice
This guide is delivered subject to the following conditions and restrictions:
This guide contains proprietary information belonging to RISCO Group. Such
information is supplied solely for the purpose of assisting explicitly and properly
authorized users of the system.
No part of its contents may be used for any other purpose, disclosed to any person
or firm, or reproduced by any means, electronic or mechanical, without the express
prior written permission of RISCO Group.
The information contained herein is for the purpose of illustration and reference
only.
Information in this document is subject to change without notice.
Corporate and individual names and data used in examples herein belong to their
respective owners.
All rights reserved.
 2013 RISCO Group
June2013
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Agility 3 User Manual
Table of Contents
User Manual ................................................................................................................................................. 1
Chapter 1 - Introduction ....................................................................................... 5
1.1 Key Features ........................................................................................................................................... 5
1.2 Agility Architecture .............................................................................................................................. 6
1.3 User Operating Tools ........................................................................................................................... 7
1.4 Status Indications .................................................................................................................................. 9
LED Indicators ................................................................................................................................... 9
Status Button / Service Call (Listen & Talk)............................................................................... 10
Voice Messaging .............................................................................................................................. 10
SMS Messaging ................................................................................................................................ 10
Email Messaging ............................................................................................................................. 10
Sound Indications............................................................................................................................ 11
Chapter 2 - Local System Operation .................................................................. 12
2.1 Arming your system........................................................................................................................... 12
Away (Full) arming: ............................................................................................................... 12
Stay (Home) arming: .............................................................................................................. 13
Partition arming: ..................................................................................................................... 13
Force Arming: .......................................................................................................................... 14
Arming with troubles in the system ................................................................................... 14
2.2 Disarming your system...................................................................................................................... 15
System disarming: .................................................................................................................. 15
Partition disarming: ............................................................................................................... 16
Duress disarming: .................................................................................................................. 16
Disarming after an alarm: ..................................................................................................... 17
Resetting after an alarm: ....................................................................................................... 17
Anti Code Reset ...................................................................................................................... 17
Installer Reset .......................................................................................................................... 18
2.3 Sending a Panic Alarm....................................................................................................................... 19
Chapter 3 - Remote System Operation .............................................................. 20
3.1 Remote Phone Operation .................................................................................................................. 20
Remotely Accessing the System ................................................................................................... 20
Voice Operations Menu ................................................................................................................. 20
Receiving Calls from the System ................................................................................................. 21
Acknowledge Menu........................................................................................................................ 22
Bi-directional Communication ..................................................................................................... 22
3.2 SMS Operation ..................................................................................................................................... 23
SMS Remote Control ...................................................................................................................... 23
SMS Confirmation Message .......................................................................................................... 24
3.3 Smartphone / Web Operation........................................................................................................... 24
Downloading the App ................................................................................................................... 24
Self registration ................................................................................................................................ 25
Smartphone Operations ................................................................................................................. 25
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Chapter 4 - User Functions and Settings ........................................................... 26
4.1 User Codes............................................................................................................................................ 26
4.2 Proximity Tags ..................................................................................................................................... 28
4.3 Defining Follow Me Destinations .................................................................................................... 29
4.4 Scheduler .............................................................................................................................................. 30
4.5 Macro keys............................................................................................................................................ 31
4.6 Complete Menu of User Functions ................................................................................................. 32
Chapter 5 - System Specifications ..................................................................... 36
Chapter 6 - EN 50131 Compliance...................................................................... 37
Appendix A - Keypad User Operations .............................................................. 38
Common Operations ................................................................................................................................ 38
Advanced Operations .............................................................................................................................. 38
LEDs Indication ......................................................................................................................................... 40
Appendix B - Remote Control User Operations ................................................. 41
Common Operations ................................................................................................................................ 41
Advanced Operations .............................................................................................................................. 41
Status LED/Buzzer Indications ............................................................................................................... 42
Changing Remote Control PIN Code ................................................................................................... 42
Appendix C - Installer Event Log Messages ...................................................... 43
Appendix D: Web User Application.................................................................... 48
Logging In ................................................................................................................................................... 48
The Main Page ........................................................................................................................................... 48
Arming and Disarming via the Web Application .............................................................................. 50
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Agility 3 User Manual
Chapter 1 - Introduction
Congratulations on your purchase of Agility 3- RISCO Group's Picture Perfect Wireless
Security System. RISCO Group’s Agility 3 elegantly combines state-of-the-art video
verification and Smartphone apps with advanced wireless security and safety features.
Monitoring stations can now identify false alarms, as video verification enables immediate
confirmation of a crime-in-progress, prioritizing response, increasing efficiency, and giving
you on-the-go control and monitoring of your home security.
Featuring remote management, advanced communication, simple installation, and a
comprehensive range of peripherals, Agility 3 with video verification is the ideal wireless
solution for your residential and small commercial requirements.
This manual describes how to operate your system. It will guide you through
programming instructions for main system features as well as basic arming and disarming
commands for the system.
1.1 Key Features
Up to 32 wireless zones (1 way or 2
way wireless detectors) + 4 optional
wired zones (with I/O expander)
31 User codes + Grand Master code
5 fixed authority levels for user
Proximity tag for each user
3 partitions
3 wireless keypads (LCD or LED)
3 wireless sirens (internal or external)
8 rolling code keyfobs
16 Follow Me destinations
4 outputs (I/O expander)
2-way listen-in and talk
X-10 support
250 Events Log
Up to 8 PIR Cameras for video verification
Smartphone operation of principal functions
Full voice-guided menu for remote system operation
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1.2 Agility Architecture
Your Agility controls and monitors a variety of sensors, detectors, and contacts
placed throughout the premises, which provide external, perimeter and internal
burglary protection. The system is supervised, meaning that the panel checks the
status of each sensor to detect problems. If the panel detects trouble it will notify
you with beeps and indicator lights on the panel itself.
The following diagram shows the components that make up the system:
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1.3 User Operating Tools
The Agility system can be operated using several devices, some of which have been
designed as bi-directional. If you have purchased a bi-directional device your system is
capable of sending a return reply status indication from the panel to the device for each
command that is sent to it.
Depending on your purchase you can operate your system via the following:
Smartphone Operations:
Homeowners can now enjoy the iRISCO Smartphone App for
smart and easy control of their Agility system. The app enables
users to arm/disarm the system on-the-go, visually verify alarms
by viewing images taken by their PIR Cameras, take snapshots,
activate home automation devices, bypass detectors, view the
system’s status and history, and much more. Available for
iPhone, iPad and Android.
2-Way 8 Button Remote Control:
Using the bi-directional 8 button remote control you can arm,
disarm, send a panic alarm, activate outputs and more. Being bidirectional the remote control receives a reply status indication,
via its 3 colored LEDs and internal buzzer siren, from the panel
for each command that it has sent to the panel. For higher
security, commands can be defined to be activated with a 4 digit
PIN code.
Agility 2-Way Wireless Keypad:
Using the bi-directional wireless keypad you can program and
operate your system according to your needs. Being bidirectional the keypad receives a reply status indication from the
panel for each command that it has sent to the panel. To use
functions of the keypad you can use a code or a proximity tag.
4 Button Key fob:
Using the 4 button key fob you can arm, disarm, send a panic
alarm and activate outputs.
Remote Phone Operation:
Using any remote, touch-tone phone you can perform remote
operations such as arming, disarming, listening in and talking to
the premises and more. The system can also provide audible
information such as event occurrences and the status of your
system.
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SMS:
If your system is equipped with a GSM/GPRS module it can
provide information about the system such as event occurrences
by SMS. You can also operate the system using SMS commands
for arming and disarming the system and more.
Configuration Software:
RISCO Group's Configuration Software enables the installer to
program the system and operate the system locally or remotely.
Web Application:
RISCO Group’s interactive web application enables you to
monitor, control and configure your Agility system from any
location. In addition to all the capabilities of the Smartphone app,
with the web application users can also configure RISCO’s PIR
Camera settings such as the number of images taken, image
resolution, and more. The application is powered by the RISCO
Cloud server.
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1.4 Status Indications
LED Indicators
The LED indicators provide typical system indications, as discussed
below. Some indicators have additional functions, which are explained
later on.
Power LED
(Green)
The Power LED indicates system operation.
Condition
Description
On
Power OK
Rapid flash
Indicates AC trouble
Slow flash
Indicates low battery trouble
Arm/Alarm LED
(Red)
Condition
Description
On
System armed
Rapid flash
Alarm
Slow flash
System in Exit delay
Stay LED
(Red)
Condition
Description
On
System armed at STAY
Off
System disarmed
Ready LED
(Green)
Condition
Description
On
System ready
Off
Open zones
Slow Flash
System is ready to be armed while a
specially designated entry/exit door remains
open
Trouble LED
(Amber)
Condition
Description
Rapid Flash
Trouble
Off
No trouble
Note: When all LEDs flash one after another in sequence the system is in Learning mode.
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Status Button / Service Call (Listen & Talk)
The button on the main unit can be defined as a system status indicator or as a S.O.S
button. Once pressed, a service call can be established to the monitoring station, which
then enables 2-way communication with the premises.
Voice Messaging
Three types of spoken messages are heard when using the Agility, locally in the
premises or remotely to your mobile:
Event messages: Upon selected event occurrence, the Agility initiates a call to a
remote Follow Me (FM) telephone number, informing you of a security situation by
playing a pre-recorded Event announcement message.
Status messages: Upon remote access of the system by initiating a call from a
remote telephone or receiving a call from the system, the Agility announces the
current system status by playing a pre-recorded Status message.
Local Announcement messages: Upon event occurrence or user’s keypad
operations, the Agility can announce various local messages to residents.
SMS Messaging
Using the GSM/GPRS Module the system can send predefined SMS event messages to a
remote Follow Me (FM) telephone number, informing you of the status of the security
system and certain events that occurred in the system.
For example:
Email Messaging
Using the Agility IP Module or the RISCO Cloud, the system can send event messages by
Email to predefined e-mail addresses informing you of the status of the security system
and certain events that occurred in the system.
For example:
Subject: Alarm Security Message: Intruder Alarm
System Name: John's Residence
Event: Fire Alarm, Zone 5, Entrance door
Time: 01 April 2008; 16:12
Partition: Partition 1, First floor
Service Contact: Monitoring Station 01, 03-5676778
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Sound Indications
In addition to the visual indications provided by the Agility’s LEDs, your system produces
audible notification after certain events.
Condition
Description
Intrusion alarm
Continues rapid beeping
Fire alarm
Staggered rapid beeping
Exit delay
Slow buzzer beeps until the Exit Delay time period
expires
Entry delay
Slow buzzer beeps until the Entry Delay time period
expires.
Confirm operation
A one-second tone
Reject operation
Three rapid error beeps
Arm/Disarm squawk
1 siren chirp: System armed
2 siren chirps: System is disarmed
4 siren chirps: System disarmed after an alarm
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Chapter 2 - Local System Operation
2.1 Arming your system
Arming your system causes the intrusion detectors to trigger an alarm when violated. The
arming operation will be followed by a local message announcement (if defined).
Before arming the system check the
Ready LED and make sure that the system is ready
to be armed. If the system is NOT ready to be armed secure or bypass the violated zone(s),
and then proceed.
Failing to arm the system will be indicated by the system
Your Agility offers the following kinds of arming:
Note: If you are unable to arm the system, press the status key to view system messages.
Away (Full) arming:
Away arming prepares all of the system's intrusion detectors to activate an alarm if
violated, and is used when leaving the premises. The system will arm after the
designated countdown time (Exit delay) and a local message will sound. Once you have
armed the system, exit via the designated final exit door.
To arm using
Away (Full) arming procedure
Quick mode:
High security mode: Press
+ code
Quick mode:
High security mode:
+ code or proximity tag
Press
Send SMS : [Code][A], example, 1234A
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Click Full Arm
Stay (Home) arming:
Stay arming activates only perimeter detectors (as defined by your installer), enabling
individuals to remain inside and move about the premises while the system is partially
armed.
To arm using
Stay (Home) arming procedure
Quick mode:
High security mode:
+ code
Quick mode:
High security mode:
+ code or proximity tag
Press  button or button 4 (if defined. Advise with your installer)
Send SMS : [Code][H], example, 1234H
Click Part Arm
Partition arming:
One of the Agility's advantages is its ability to divide the system in up to 3 partitions.
Each partition may be managed as a separate security system, each of which can be
armed and disarmed individually regardless of the condition of the other.
Partitions can be armed or disarmed one at a time, or all at once, and each partition can
be armed at Stay or Away. Only users that have been defined to operate multiple
partitions can operate more than one partition and arm/disarm all partitions at once
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To arm using
Partition arming (Away or Stay) procedure
Quick mode:
/
High security mode:
Quick mode:
/
High security mode:
/
/
/
>
/
+ code
/
>
/
/
>
/
/
>
/
+ code or proximity tag
Press  button or button 4 (if defined. Advise with your installer)
Send SMS: [Code][A or H] [Partition 1,2 or 3]. Example 1234A1. For more
information refer to page 23.
Force Arming:
Force arming arms the system regardless of open zones. Your installer must enable this
option.
Note: Force arming the system results in leaving part of the system unsecured.
Arming with troubles in the system
If required, and defined by your installer, all troubles in the system should be confirmed
to enable the arming operation while performing arming from the wireless keypad.
When trying to arm the system with troubles, the display will show a "System Troubles"
message. Press the
key to view the troubles in the system. Scroll down the troubles
list to view all troubles in the system.
To enable one time arming from the keypad:
and enter your user code to access the user menu.
1.
Press
2.
Go to Activities > Bypass Trouble
3.
The following question will appear: "Bypass troubles. Are you sure? N?". Using the
key change to Y and press
4.
Press
to confirm.
to return to main display and perform the arming operation again.
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2.2 Disarming your system
Disarming your system causes the detectors not to trigger an alarm when violated. When
you enter the premises, the Entry Delay begins to count down. You must disarm the
system within the Entry Delay time to prevent the system from triggering an alarm. The
disarming operation will be followed by a local message announcement (if defined).
Note: If an alarm occurred in the system, it is recommended to leave the premises. Only
after police investigation should you consider that the burglar is no longer on
your premises and you can re-enter. In special cases (if programmed by your
installer) arming the system after an alarm might require a technician code. For
more information refer to your installer
Your Agility offers the following kinds of disarming:
System disarming:
Disarming deactivates the partitions assigned to the specified user code
To disarm using
Procedure for Disarming
Quick mode:
disarmed
. All partitions assigned to the button will be
High security mode:
Press
> Code
followed by code or proximity tag.
Press the  button. All partitions assigned to the button will be
disarmed.
Send SMS: [Code][D], example 1234D
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Enter your user code and click DISARM
Partition disarming:
Partition disarming enables you to disarm individual partitions within an armed system
To disarm using
Procedure for Partition Disarming
Quick mode:
/
/
High security mode:
/
/
>
>
/
/
>
> Code
> code or proximity tag.
Press the  button. All partitions assigned to the button will be
disarmed.
Send SMS: [Code][D] [Partition 1,2 or 3]. Example 1234D1. For more
information refer to page 23.
Duress disarming:
If you are ever coerced into disarming your system, you can comply with the intruder's
wishes while sending a silent duress alarm to the Central Station. To do so, you must
use a special duress code, which when used, will disarm the system in the regular
manner, while simultaneously transmitting the duress alarm. Confer with your installer
which of the user's codes is defined as a duress code.
Note: Under no circumstances must the duress code be used haphazardly or without
reason. Central Stations, along with Police Departments, treat duress codes very
seriously and take immediate action.
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Disarming after an alarm:
When silencing an alarm the system goes into a disarm state. After the system is
disarmed the sirens will sound 4 siren chirps indicated that an alarm occurred in the
system. On the keypad, press
last alarm.
for 2 seconds in order to view information about the
If an "Entry door" is opened prior to disarming the system, the following voice
announcement message will be heard: "Alarm occurred in the system". Press the
key will indicate the cause of the alarm.
Note:
If an alarm occurred in the system, it is recommended to leave the premises.
Only after police investigation should you consider that the burglar is no longer
on your premises and you can re-enter. In special cases (if programmed by your
installer) arming the system after an alarm might require a technician code. For
more information refer to your installer.
Note:
Your installer can define the number of times (0-15) that an alarm will be sent
from the same detector during one arming period. This is usually used to
prevent an alarm from a malfunction detector, an environmental problem or
incorrect installation
Resetting after an alarm:
Your installation company can define that the reset of the system to a Normal Operation
mode will require the intervention of your monitoring station or installer. In this case,
after an alarm condition the system will be regarded as Not Ready and while requesting
for system status (
) indication you will get a trouble message: Technician Reset.
Anti Code Reset
Press
.
Enter user code
Go to Activities > Anti Code option.
Call your monitoring station (MS) or installer and quote the “RANDOM
CODE” displayed on your keypad. The MS or installer will give you a
return Anti-Code.
Enter this Anti code followed by
and the system will reset.
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Installer Reset
Your monitoring station (MS) or installer can reset your system remotely or locally
from the keypad.
To enable local reset by your installer you may need to authorize him using the
master code after the installer enters his code. A one hour time window is opened for
the installer to program user functions and be able to reset your system locally
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2.3 Sending a Panic Alarm
Panic alarms enable you to send a message to the monitoring station in the event of an
emergency, send a message to a follow me number, announce a local message or activate a
local alarm. Panic alarms can be set to be silent (Refer to your installer for more
information).
To send a Panic
Alarm using
Procedure
Press both
Press both
and
and
keys simultaneously
keys simultaneously
Note: Your installer should define these keys to be set as panic
keys. These keys can be either disabled or used to
establish a service call to your Monitoring Station.
If defined by your installer pressing
simultaneously for 2 seconds will send a fire alarm and
pressing
simultaneously for 2 seconds will
send a special emergency or medical alarm.
Press the small blank button (if defined)
Note: Your installer can define the small blank button to be used
for sending a panic alarm.
Note: For full capabilities of the 2-way remote control, the bi-directional keypad and 4
button key fob, refer to the instructions supplied with each product.
Press both keys simultaneously
Press the panic button
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Chapter 3 - Remote System Operation
3.1 Remote Phone Operation
The Agility enables you to operate the system from a remote touch-tone phone by
initiating a telephone call to or from the system and interacting with voice menus that
guide you through your required remote operation.
Remotely Accessing the System
Remotely accessing the system involves initiating a call to the system, and entering your
remote access code and the user code you usually enter in the system keypad.

To remotely access the system:
1.
From a remote touch-tone telephone, dial the number of the premises where
Agility is installed.
2.
If your system is connected to a land telephone line and an answering machine
is in use at the premises let the line ring once, then hang up, wait 20 seconds and
call again.
3.
If an answering machine is not in use at the premises wait until the system
picks up. After the system picks up a short tone is heard.
Note: When the system picks up, all phones on the same line are effectively
disconnected and cannot be used (depending on installer wiring)..
4.
Enter your 2 digit remote access code within 5 seconds (Default code = 00). The
following message is announced: "Hello, Please Enter Your User Code, Followed
By [#]".
Enter your user code followed by [#]. (Default code=1234)
5.
After your code is accepted a system status message is announced, followed by
the Operations menu. You can now perform the required remote operations.
Voice Operations Menu
The Voice Operations menu announces options and instructions on how to use the system
functions. The options in the Operations menu vary according to system status and your
access rights.
Following is a list of the remote operations options:
Operation
Quick Key Combination
Arming all partitions
Press [1][1]
Arming a selected partition
Press [1][9] followed by the partition number
Disarming all partitions
Press [2][2]
Disarming a selected partition
Press [2][9] followed by the partition number
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Operation
Quick Key Combination
Changing Zone Bypass status
Press [3] followed by the zone number and then [#][9]
Operating Utility Outputs
Press [4] followed by the output number
Changing Follow Me(FM)
numbers
Press [5] followed by the FM number and [#][2].
Enter the new phone number and press [#][1].
Listen in to the premises
Press [6][1]
Talking to the premises
Press [6][2]
Listen and Talk to the premises
Press [6][3]
Recording messages that are not
included in the message bank (5
messages)
Press [7][1]… [5]
Recording an opening message
Press [7][6]
Exiting the System
Press [0]
To return to the previous menu
Press [*]
To repeat the menu options
Press [#]
Receiving Calls from the System
Upon event occurrence, such as alarm activation, the system informs you of security
situations, for example, intrusion or fire, by calling you and announcing a pre-recorded
event announcement message, followed by the Acknowledge menu. The system can call
up to 16 Follow Me numbers, enabling you, a relative or neighbor to be informed of the
security situation. You can then take the appropriate action, whether this is to inform the
authorities or acknowledge the event and remotely operate the system.
Notes: Follow Me messages are performed only after reporting to the Monitoring Station.
Follow Me numbers are assigned certain events for which they receive calls.
The system must be programmed to call a FM number after a specific event
occurs in order for that event to trigger the call.
To receive an event call:
1.
Pick up the phone.
2.
Say "Hello" or press [#]. The Event Announcement message is made, informing
you of a security situation in your system, for example:
“24 Oaklands Street, Intruder alarm, Ground Floor, kitchen”
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Notes: If no voice is detected, the event message will start playing 5 seconds after phone
pick up. Press [#] to begin playback of the event message from the beginning.
To repeat the Event Announcement message press [#].
To bypass the Event Announcement message and go directly to the
Acknowledge menu, press [*].
3.
Acknowledge the event. (See Acknowledge Menu)
Acknowledge Menu
After the Event Announcement message is made, the following list of options is
announced:
Operation
Digit
Acknowledge Message
Acknowledging an event means that you have received a message from
the security alarm system about a relevant event in the system and
want to confirm this. After you acknowledge an event, the system calls
the next FM number.
Press [1]
Acknowledge and stop all dialing
This option acknowledges the event and stops the system from calling
the next FM numbers to report the event.
Press [2]
followed by
the code
Acknowledge and access the Operations menu
The Operations menu lists the available options for remotely operating
your system.
Press [3]
followed by
the code
Listen In and Talk
This option enables you to perform bi-directional communication.
Press [6]
followed by
the code
Repeat the event message
Press [#]
Repeat the Acknowledge menu
Press [*]
Note: If an invalid code is entered 3 consecutive times, the system hangs up and this FM
number is locked for 15 minutes and no calls are initiated to the FM number.
If a valid user code is not entered within 10 seconds, the system hangs up.
Bi-directional Communication
The Listen In and Talk options enable you to remotely and silently listen in to your
premises in order to verify the cause of an event occurrence, through the microphone or
remotely talk to your premises via the Agility loudspeaker, for example, to guide someone
in distress.
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To listen in or talk:
1.
From the Operations/Acknowledge menu, press [6]. The following messages are
announced:
“To Listen In press 1, To Talk press [2], To Listen and Talk (Open channel) press
[3], To return to the previous menu, Press [].”
2.
Select the desired option.
3.
Press [] to end listening in and talking communication and return to the
Operations menu.
Bi-directional Audio Options after an Alarm
In the event of Burglary, Fire and Medical alarms, the Agility is able to report these events
and then stay on the line. This allows the monitoring service to perform Voice Alarm
verification, verify the alarm or Verification in order to verify a cause of event or guide
someone in distress.
Service call
The Service Call feature enables you to call the Monitoring Station by pressing a key. To
establish the service call, press the button on the main unit or press simultaneously the
buttons
on the bi-directional keypad.
Note: The Service call should be defined by your installer.
3.2 SMS Operation
SMS Remote Control
The Agility enables you to perform remote control operations using simple SMS
commands. The following section describes the SMS commands and the response of the
system to these commands.
Note: This application is available only if a GSM/GPRS module is installed in your system.
Operation
SMS Message Structure
Example
Arm all partitions
of a user code
[Code] A
1234A
Arm all partitions
to Stay/Home
Arming
[Code] H
1234H
Disarm all
partitions of a user
code
[Code] D
1234D
Arm by partition
[Code] A [Partition No.]
1234A1
Stay/Home arm by
[Code] H [Partition No.]
1234H1
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Operation
partition
SMS Message Structure
Example
Disarm by Partition
[Code] D [Partition No.]
1234D1
Bypass a zone
[Code] B [zone number]
1234B05
Un-bypass a zone
[Code] UB [zone No.]
1234UB05
Activate Output
[Code] UOON [UO No.]
1234UOON1
Deactivate Output
[Code] UOOFF [UO No.]
1234UOOFF1
Change FM
number
[Code] FMPHONE [FM serial number]
NEW [New Phone No.)
1234FMPHONE 3
NEW0529692345
Get system status
[Code] ST
1234ST
Get last alarm
memory
[Code] AL
1234AL
Get SIM credit level
(for prepaid cards)
[Code] CR
1234CR
Notes: SMS commands can be sent from any mobile phone or from an SMS website.
Command words are not case sensitive.
A separator between command words is not required although it is accepted.
SMS Confirmation Message
A confirmation message following a SMS operation is sent to the user, upon request, by
adding the letters “RP” at the end of the SMS messages listed below.
Example:
1234 A RP - A confirmation message following an arming operation will be sent to the
user.
Confirmation or Fail operation messages can be assigned to the actions of arming,
disarming, bypassing, activating outputs or changing follow me definitions.
3.3 Smartphone / Web Operation
Agility 3 is smartphone and web-friendly.
Downloading the App
The smartphone app can be downloaded from the apple App store under the iRisco name
or from Android play store .
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Agility 3 User Manual
Self registration
To enable the use of the iRISCO App, register your panel to the RISCO cloud.
Note: If using GPRS verify with your installer that your panel is set to GPRS
communication
1.
Navigate your browser to www.riscocloud.com/register
2.
Enter your details in the form.
3.
In the Panel ID field copy the 15 digits of the panel from the sticker located on
the side of the panel
Once defined you will be able to use your app or the web from www.riscocloud.com . Use
login (email address) and password as defined during the registration process. The
password is the user code for your alarm system.
Smartphone Operations
The following listing describes the actions you can perform from the smartphone
application:
 Full Arm
 Stay (At Home) Arm
 Full Disarm
 Bypass zones
 Take image upon request
 View history images taken upon alarm event
 View history events
 Turn ON/OFF Outputs
 Set followers for email notification
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Chapter 4 - User Functions and Settings
The functions and settings explained in this chapter can only be performed via your LCD
keypad and the Configuration Software. This chapter refers to these functions and settings
as performed via the LCD keypad. Refer to the Configuration Software manual for more
information regarding how these functions and settings are performed via the
Configuration Software.
When using the keypad during the programming mode use the following table to be
familiar with the functionality of the keys:
Function
Sequence
Exits from the current menu
Terminates commands and confirms data to be stored
Used to browse through the menu: Scrolls up a list or moves the cursor
Changes data
Numerical keys are used to input the numeric codes that may be required
for arming, disarming, or used to activate specific functions
4.1 User Codes
To perform many of the Agility functions, a security code (often called a user code) must
be used. Each individual using the system is assigned a user code, which, in turn, is linked
to an Authority Level. Those with a "higher authority" have access to a greater number of
system functions, while those with a "lower authority" are more restricted in what they
may do. There are four different authority levels available for users of the Agility.
Notes: Agility can support up to 31 different user codes and one master code. User codes
may have variable lengths up to 6 digits.
Your Agility was given a Grand Master Code of 1-2-3-4 during manufacturing.
Unless your alarm company has already changed it to suit your preference, it's best
to modify this code to one that is unique and personalized as herein described.
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Setting / Changing User Codes
The user assigned the Grand Master authority level can change all user codes but cannot
view the digits in the user code fields. Users with other authority levels can only change
their own codes. The system must be disarmed in order to set or change user codes.
Note: User codes can also be defined from the web application

To set/change a user code:
1.
Press
2.
Enter your code
3.
Using the arrow keys, scroll to the option Codes/Tags and press
and
.
Note: If you enter a wrong user code, the keypad produces 3 short beeps and the "Wrong
Code. Please Try Again" message will be heard. Press
quickly and re-enter
the above sequence correctly.
4.
Scroll to Access Codes and press
5.
You will see the option New/Change. Press
6.
Using the arrows scroll to select the User Index number to which you want to
assign a user code and press
.
.
Note: In the Agility system, the User Index number is from 00 to 31, where 00 belongs to
the Grand Master.
7.
Enter the new code and then re-enter the code. If successful, a single
confirmation beep is sounded, if not, 3 quick error beeps are sounded
8.
Repeat the above steps for additional codes until you have completed your list
Deleting User Codes
At times, you may want to completely delete a user code. Note that it is impossible to
delete the Master Code (although it can be changed).
The system must be disarmed in order to delete user codes.
 To delete a user code:
1.
Follow steps 1-4 of the previous procedure (See Setting/Changing User Codes)
2.
Scroll the menu to the option "Delete By User". Press
3.
Using the arrows scroll to select the User Index number which you want to
delete and press
.
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Agility 3 User Manual
4.
The display will show: "Delete Code. Are you sure?". Use the
key to select
[Y] and press
. If successful, a single confirmation beep is sounded, if not, 3
quick error beeps are sounded
5.
Repeat the above steps for deleting additional codes
4.2 Proximity Tags
The bi-directional keypad enables you to replace the use of a code with a proximity tag to
arm and disarm the security system or to activate and deactivate home appliances and
utilities, such as heating and lights. Proximity tag programming is performed from the
User Functions menu. When programming a proximity tag, the following three options are
available:
Adding a new tag
Deleting a tag by the user index
Deleting a tag by the user tag
Adding a Proximity Tag
The Grand Master can assign a tag to any user in the system. Each proximity tag can be
assigned to only one user.
 To add a proximity tag:
1.
2.
3.
Press
Enter your user code
Using the arrow keys scroll to the option Codes/Tags from the User Functions
menu and press
4.
Scroll to Proximity Tags and press
5.
6.
Select the option New/Change. Press
.
Using the arrows scroll to select the User Index number to which you want to
7.
.
assign a tag and press
.
Within 10 seconds, hold the proximity tag at a distance of 1 to 2 cm. from the
keypad’s keys. The keypad automatically reads the proximity tag and saves it into
the system’s memory. Once the proximity tag has been successfully recorded, a
long confirmation beep sounds, and a confirmation message is displayed. If the
proximity tag is already stored in the system’s memory, 3 error beeps will sound
and a reject message will appear.
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Deleting a proximity tag
Deleting proximity tags can be done by in two options:
By user number: Use this option to delete a tag for which the user is known
By tag: Use this option to delete a tag for which the user is not known
 To delete by user:
1.
Follow steps 1-4 of the previous procedure (See Setting/Changing User Codes)
2.
Scroll the menu to the option Delete by user. Press
3.
Using the arrows scroll to select the user for which you want to delete the
proximity tag and press
4.
.
The display will show: "Delete User. Are you sure?". Use the
key to
select [Y] and press
. If successful, a single confirmation beep is sounded,
if not, 3 quick error beeps are sounded.

To delete by tag:
1. Follow steps 1-4 of the previous procedure (See Setting/Changing User Codes).
2. Scroll the menu to the option Delete by tag. Press
3. Within 10 seconds, approach the proximity tag at a distance of 1 to 2 cm. from
the keypad’s keys. A confirmation message will be displayed.
4.3 Defining Follow Me Destinations
In the case of an alarm or event, the system can initiate a phone call to a designated
telephone, send an SMS ,send an E-mail, or employ unique tones or messages to express
the active event or perform push notification to your smart phone application.
Note: When the Agility is connected in cloud mode (depending on system settings) the
system may only be able to send emails or push notification to Smartphone
applications

To enter/edit a Follow Me number:
1.
Press
2.
Enter your user code
3.
Scroll the menu using the arrow keys to the option Follow Me and press
4.
Select the Follow Me index number you want to edit and press
5.
Press
to enter the Define menu.
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6.
Enter the phone number, including the area code (if required) or an e-mail
address, as requested on the screen and press
Up to 32 digits can be included in the phone number.
7.
If required, include the special functions described below to achieve the related
effect. You can press the
or
keys to toggle to the required character.
Function
Results
Stop dialing and wait for a new dial tone
W
Wait a fixed period before continuing
Send the DTMF  character
,

Send the DTMF # character
#
Delete numbers from the cursor position
8.
When done with your complete entry, press
simultaneously
to store it.
4.4 Scheduler
The Agility enables you to automate some system operations. This is performed by
defining weekly programs by your installer. Each program can be defined with up to two
time intervals per day, during which the system automatically performs one of the
following functions:
Automatic Arming/Disarming: An arming program automatically arms and
disarms the system during your required time intervals.
Automatic UO Activation: A UO (home appliance) activation program
automatically activates and deactivates UOs during your required intervals.
In addition, each program can be defined to be activated in a different manner during
vacation.
Once your installer defines a schedule program it will be activated.
You have the option to deactivate a program according to your needs.
 To disable a weekly program:
1.
Press
2.
Enter your user code
3.
Scroll the menu using the arrow keys to the option Clock and press
4.
Press
to enter the Scheduler menu.
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5.
Select the Scheduling program index number. Use the
deactivate and press
key to activate /
.
4.5 Macro keys
Programming Macro Keys
Agility enables the installer or Grand Master to record a series of commands and assign
them to a macro. When the macro is invoked, the recorded commands are executed from
beginning to end. Up to 3 macros can be programmed to a system using the Agility LCD
keypad or the Configuration Software.
Before programming a macro, it is recommended to perform your required series of
commands, making a note of every key you press while doing so.
Notes:
Macros cannot be programmed to perform disarming commands.
Macro keys are not available in the slim keypad

To program a macro:
1.
In the Macro menu select a macro (A, B or C) and press
2.
Enter the sequence of characters according to the following table:
Key
Represents
Used to enter numerical characters
Used to move the cursor to the left
Used to move the cursor to the right
Press 1 twice
Represents the  character
Press 3 twice
Represents the  character
Press 4 twice
Represents the
key
Press 6 twice
Represents the
key
Press 7 twice
Represents the  character
Press 9 twice
Represents the # character
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Key
Represents
and 0 simultaneously
Deletes your entry from the cursor position forward
/
Use to toggle between
numeric characters
/
///#/ and all of the
Used to end the sequence and save it to memory
3.
Press
to save your entry.
The series of characters is saved and assigned to the selected macro.
For example:
To arm partition 1 with the code 1234, enter the following sequence:
1
1234
Activating a Macro
Hold 7/8/9 on the keypad for 2 seconds to activate the macro A/B/C respectively. A
confirmation message will be heard:
"[Macro X] activated".
4.6 Complete Menu of User Functions
The Agility comes with a variety of selectable user functions that become available when
you enter the User Functions mode. The following section lists these functions.
Note: Although these functions are in the User Functions menu, you can ask you installer
to program some of them for you.
To enter the User Functions mode press
followed by your user code.
The following table shows full Keypad Operations according to users.
√ - User is able to perform this function
- - User is unable to perform or see this function
Operation
Grand
Master
User
Installer
√
√
-
Activities
Bypass Zone: Provides the ability to bypass any
of the system's intrusion zones.
Bypass zone  Select zone  Define [Y] using
the
key and press
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Operation
Grand
Master
User
Installer
Main Buzzer On/Off: Used to control the main
unit buzzer.
√
√
√
Walk test: Used to easily test and evaluate the
operation of selected zones in your system
√
-
√
Output Control: Allows user control of
previously designated external devices (e.g. an
appliance, a motor-driven garage door, etc.)
Output Control  Select OutputDefine [Y]
√
√
-
Bypass Troubles: Used to confirm all troubles in
the system in order to enable arming operation.
√
√
-
Anti code: If defined by your engineer the
Agility can be defined to be not ready to Arm
after an alarm or tamper condition. To restore the
system to Normal Operation mode, installer code
or an Anti-code must be entered. Entering the
code supplied by the installer at this location will
restore the system to the Normal Operation mode
√
√
-
Advanced  Prepaid SIM  Check Credit
Use this function to receive information by SMS or
Voice of the credit level in your prepaid SIM card.
For more information refer to your installer.
√
-
-
Advanced  Prepaid SIM  Reset SIM
After charging a prepaid SIM card, the user has
to reset the SIM Expire Time manually. The time
duration for expiration is defined by your
installer.
√
-
-
Advanced  Restore Alarm: The user must
approve an alarm that occurred in the system.
After disarming an alarm, an Alarm Memory
Display will appear on the screen.
√
√
-
Advanced  Restore Trouble: If defined by your
installer, use this option to reset a trouble
condition after it has been corrected.
√
√
-
using the
key and press
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Operation
Grand
Master
User
Installer
Advanced  Service Mode:: Used to silence an
alarm initiated by any tamper for a Service Time
period specified your installer. Use this option
when replacing the accessory battery.
√
-
√
Advanced  View IP Address: Use this option to
view the IP address of the Agility.
√
-
-
Advanced  CS Connect: Enables to establish
communication with the configuration software
at a predefined location through IP or GPRS.
√
-
√
Advanced  Exit/Entry Beeps: Enables to control
the exit/entry beeps of the current keypad.
√
-
√
Define: Used to define Follow Me destinations
phone number or Email address according to its
type: Voice message, SMS or E-mail
√
-
√
Test FM: Used to test Follow Me reporting.
√
-
√
√
√
-
Time & Date: Allows the setting of the system
time and date. This definition is required for
setting the scheduler programming in the
system.
√
-
√
Scheduler: Enables you to activate or deactivate
preprogrammed schedules that were defined by
your installer. Up to 8 weekly programs can be
defined in the system during which the system
automatically arms / disarms or activates utility
outputs.
√
-
√
√
-
√
Follow Me
Codes/Tags
Use this menu to set tags and user codes in the
system. For detailed information refer to Chapter
4, page 26.
Clock
Event Log
To view a list of system events that have
occurred
Service Information
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Agility 3 User Manual
Operation
Grand
Master
User
Installer
Allows the display of any previously entered
service information. (Name and phone)
√
√
-
√
-
√
Macro
Enables the installer or GM to record a series of
commands and assign them to a macro. For more
information refer to section 4.5 Macro keys page
31.
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Agility 3 User Manual
Chapter 5 - System Specifications
The following technical specifications are applicable for the Agility:
Electrical Characteristics
System Power
230VAC (-15%+10%), 50Hz, 50mA
Optional: 9VAC, 50-60Hz
Units Consumptions
Main board: Typical 130mA
GSM: Stand by 35mA, Communication 300mA
Modem: Stand by 20mA, Communication 60mA
IP Card: 90mA (Max)
Backup Battery
Sealed Lead Acid Battery 6V 3.2Ah
Battery Dimensions (HxWxD)
67mm x 134mm x 34mm
Internal Siren intensity
90 dBA @ 1m
Operating Temperature
-10C to 40C (14F to 104F)
Storage temperature
-20°C to 60°C (-4°F to 140°F)
Physical Characteristics
Dimension (HxWxD)
268.5 mm x 219.5 mm x 64 mm
(10.57 x 8.64 x 2.52 inch)
Weight (Without battery)
1.31Kg (Full configuration)
Wireless Characteristics
RF immunity
According to EN 50130-4
Frequency
868.65 MHz or 433.92 MHz
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Agility 3 User Manual
Chapter 6 - EN 50131 Compliance
Compliance Statement
Hereby, RISCO Group declares that the Agility series of central units and accessories are
designed to comply with:
EN50131-1, EN50131-3 Grade 2
EN50130-5 Environmental class II
EN50131-6 Type A
UK: PD 6662:2004, ACPO DD243:2004 (Police)
Possible logical keys calculations:
Logical codes are codes typed in the wireless keypad to allow level 2 (users) and
level 3 (installer) access
All code lengths are 4 digits long
0-9 can be used for each digit
There are no disallowed codes, all codes from 0001 to 9999 are acceptable
Invalid codes cannot be created since after 4 digits have been typed "Enter" is
automatic. Codes rejection occurs only when trying to create a code that does not
exist.
Possible physical keys calculations:
Physical keys are implemented in the Wireless Remote Controls.
It is assumed only a user can have remote controls, so having a physical key is
considered as access level 2
Each remote control has an identification code of 24 bit, so the number of options is
2^24
For a remote control to operate with the Agility, a "write" process must be made
after which the keypad is registered with the panel.
A valid remote control is one "Learned" by the panel and allows Arm/Disarm
A non valid remote control is one not "Learned" by the panel and does not allow
Arm/Disarm
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Appendix A - Keypad User Operations
The following section details the user operations from the 2-way LCD wireless keypad.
User operation can be defined to be activated by a quick mode or high security mode that
requires the use of a code or proximity tag.
In the high security mode the proximity tag can be used as a substitute for inserting a user
code when the display prompts to "Insert a code".
Common Operations
Operation


Away
Arm
High Security Mode 1

Press

Press
followed by code or proximity tag 2

Press


Press
followed by code or proximity tag
Stay Arm
3

Quick Operation
Full
Disarm


Press
followed by code or proximity tag
Consult your installer for the operations defined with a code
For optimal use of the proximity tag, use it from a distance of 1-2 cm (0.4" - 0.7") from the
center of the keypad's door
For Stay Arming with no entry delay press the
key for two seconds
Advanced Operations
Operation1
Quick Operation
Away Arming
Partition 1/2/3
Select partition
Stay Arming
Partition 1/2/3
/
/
Select partition
and press
Select partition
/
/
High Security Mode
/
/
and
press
followed by code or
proximity tag
Select partition
/
/
and
and press
press
followed by code or
proximity tag
Partition 1/2/3
Disarm
Panic alarm / Service
call
Select partition
/
/
and press
the code or the proximity tag
Press and hold both keys
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followed by
Agility 3 User Manual
Operation
1
Fire Alarm
Quick Operation
High Security Mode
Press and hold
simultaneously for 2 seconds
Emergency/Medical
Alarm
Press and hold
simultaneously for 2 seconds
System Chime
On/Off
Press and hold the button
Main Unit Speaker
Volume
Set keypad LCD
contrast
for 2 seconds
Press and hold the button
for 2 seconds
Select the volume level (0=No sound, 4=Full volume)
Press and hold
to save your selection
Press and hold
for 2 seconds
Use the
keys to adjust the keypad's display contrast
and press
Output Control
A/B/C 2
View Last Alarm
View System Status
Press and hold button
/
/
for 2 seconds
Hold button
Short press on
display
Long press on
display + voice
Press button
/
/
for 2
seconds followed by code or
proximity tag
for two seconds
: LCD
: LCD
Only LCD display : Short press on
followed by code or proximity
tag
LCD display + voice: Long press on
followed by code or proximity
tag
Macro Activation 3
Wake up Keypad
Update Keypad
Parameters
Enter Programming
Mode
Press and hold
/
/
for 2 seconds
Press and hold
Press and hold
the system
Press and hold
for 2 seconds after changing parameters in
and enter the code
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Agility 3 User Manual
Operation
Quick Operation
Changing Keypad
Language
Press and hold
simultaneously for 2 seconds. Select the
language and press
to confirm.
1
High Security Mode
All operations are available while keypad is turned on (Not in Sleep Mode)
Ask your installer whether outputs control is applicable or not and which output is
assigned to which key
Ask your installer for the macro defined for each key
Ask your installer for the keys definition
LEDs Indication
Key
Function
Communication with the panel
(Blue)
(Red)
 On: Fully or partially armed
 Slow flash: Exit delay
 Rapid flash: Alarm
Trouble in the system during disarm mode
(Yellow)
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Agility 3 User Manual
Appendix B - Remote Control User Operations
The following section details the user operations from the Agility 2-Way Remote Control.
User operation can be defined to be activated by a quick mode or high security mode that
requires the use of a code.
Common Operations
Operation
Quick
High Security Mode
Away Arm
Stay Arm
1
> Code
2
> Code
Full Disarm
System Status
> Code
3
Output Control
A/B/C
Long
4\?
Long
4
Long
Panic Alarm
/
+
Clear Operation
5
/
4\?
Long
Code
> Code
/
/
>
simultaneously for 2 seconds
>
Consult your installer which commands are defined with a code.
Pressing
>
will cancel the Entry Delay time.
4\?
>
will give status indication only by the LED of the remote control and
Pressing
not by local voice message.
Ask your installer which device is assigned to which key.
Use this command to clear the remote control operation.
Advanced Operations
Operation
Quick
Code Sequence
Away Partition
1/2/3 Arming
/
/
>
/
Code
/
>
Stay Partition 1/2/3
Arming
/
/
>
/
Code
/
>
Partition 1/2/3
Disarm
/
/
>
/
/
>
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Agility 3 User Manual
Code
Status LED/Buzzer Indications
After each transmission (indicated by a flashing Green LED) from the remote control, the
Agility sends a status response indicated by the remote control's LEDs and Buzzer:
LED Indications
Operation
1st LED *
(Send
command)
2nd LED
(Receive
Status)
Away Arm
Green
Red
Stay Arm
Green
Orange
Disarm
Green
Green
Alarm
Green
Flash Red LED
*If the 1st LED changes to orange it indicates a low battery condition.
Buzzer Indications
Sound
Status
1 beep
Confirmation
3 beeps
Error
5 beeps
Alarm
Changing Remote Control PIN Code
Each remote control can be defined by your installer to be activated with a unique PIN
code.
To change the remote control PIN code (from the remote control itself):
Note: To change the PIN code it is mandatory to perform the following procedure in close
proximity to the control panel.
4\?
Press the
+
simultaneously for 2 seconds.
Enter the remote control current 4 digit PIN code.
Press
followed by a new 4 digit code.
Press
.
The panel will send a confirmation message. The remote control will sound a long beep
and the Green LED will turn on. If no confirmation sound is heard the old PIN code will
remain. Repeat the procedure again to replace to a new code.
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Appendix C - Installer Event Log Messages
Event Message
Activate UO=xx
Description
UO XX activation
Actv UO=xx KF=zz

AL Reinstate P=y
UO XX is activated from remote control ZZ
Alarm reinstatement on partition Y
Alarm abort P=y
Alarm aborted on partition Y
* Alarm Zone=xx
Alarm in zone no. XX
* Anti-code reset
Auto Add GSM
Remote reset
GSM Module added to the main unit
Auto Add IP card
Auto Add MODEM
IP Module added to the main unit
Modem added to the main unit
Auto Del GSM
Auto Del IP card
GSM Module was removed from the main unit
IP Module removed from the main unit
Auto Del MODEM
Modem removed from the main unit
Auto test fail
Auto test OK
Failure of zone self-test
Automatic zone self-test OK
* Away fail P=y
* Away:P=y C=zz
Partition Y failed to arm
Partition Y armed by user no. ZZ
* Away:P=y KF=zz
Partition Y armed by remote control ZZ
* Bell tamper
Bell tamper rst
Bell tamper alarm
Bell tamper alarm restore
* Box tamper
Box tamper rst
Box tamper alarm from main unit
Box tamper alarm restore
* Bypass Box+Bell
Box + Bell tamper is bypassed
Bypass code=xx
Bypass code XX has been used
* Bypass Trbl C=xx
* Bypass Zone=xx
System troubles were bypassed by user XX
Zone no. XX is bypassed
Cancel Alarm P=x
Change code=xx
Cancel alarm event has occurred from partition X. A valid user
function is entered to reset the alarm after the defined Abort alarm
time
Changing user code XX
Change FM=yy
Change tag=xx
Changing Follow-Me number YY
Changing keypad tag for user XX
Clock not set
Clock set C=xx
Time is not set
Time defined by user no. XX
Cloud Connected " ,
Cloud communication channel is functioning
Cloud Disconnect" , //
CO Alarm Zn=xx
Cloud communication channel is not functioning
CO alert from zone XX defined as a CO detector
CO Rst. Zn=xx
Com ok IP card
CO alert restored from zone XX defined as a CO detector
Communication OK between the Agility and IP card
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Agility 3 User Manual
Event Message
Comm OK Siren=y
Description
Communication OK between the Agility and Siren Y
Comm. OK GSM
Comm.OK I/O Mdl.
Communication OK between the Agility and GSM
Communication OK between the Agility and I/O module
* Conf. alarm P=y
Confirmed alarm occurred in partition Y

Conf. Hold-Up P=y
Confirm rs Z=xx
Confirmed Hold-Up Alarm in partition Y
Restore zone confirmed alarm
* Confirm Zone=xx
CP reset
Confirmed alarm occurred from zone XX
The control panel has reset
Date set C=xx
* Day Away:P=y
Date defined by user no. XX
Daily arm on partition Y
Day disarm:P=y
* Day stay: P=y
Daily disarm on partition Y
Daily STAY arming in partition Y

Device Tamper Bypass
Device Tmpr Byp
* Disarm:P=y C=zz
* Disarm: P=y KF=zz
Partition Y disarmed by user ZZ
Partition Y disarmed by remote control ZZ
Duress C=xx
Enter program
Duress alarm from user no. XX
Entering installer programming from keypad or configuration
software
Exit Error Zn=xx
Exit error event from zone XX
The zone was left open at the end of the exit time
Exit program
False code
Exiting installer programming from keypad or configuration
software
False code alarm
False restore
Fire Keypad=y
False code alarm restore
Fire alarm from wireless keypad Y
Fire main KP
Fire ok Zone=xx
Fire alarm from
Trouble restore in fire zone no. XX
Fire trbl Zn=xx
Trouble in fire zone no. XX
* Fire Zone=xx
Foil ok Z=xx
Fire alarm in zone no. XX
Restore in foil (Day) zone no. XX
Foil Zone=xx
Trouble in foil (Day) zone no. XX
Forced P=y
Partition Y is force armed
Found Zone=xx
* Gas Alarm Zn=xx
Wireless zone found, zone no. XX
Gas (natural gas) alert from zone XX defined as a gas detector
Gas Rst. Zn=xx
Gas (natural gas) alert restored from zone XX defined as a gas
detector
IP connection OK
GSM:IP OK
GSM:IP Trouble
GSM:Mdl comm.OK
IP address is incorrect
Communication between the GSM/GPRS Module and the Agility is
OK
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Event Message
* GSM: Module comm.
Description
Internal GSM/GPRS BUS module trouble
* GSM:NET avail.
GSM:NET avail.OK
GSM network is not available
GSM Network is available
GSM:NET qual.OK
GSM Network quality is acceptable
GSM:NET quality
The GSM RSSI level is low
GSM:PIN code err
PIN code entered is incorrect
GSM:PIN code OK
GSM:PUK Code err
PIN code is correct
PUK code required
GSM:PUK Code OK
PUK Code entered is correct
GSM:SIM OK
GSM:SIM trouble
SIM Card in place
SIM card missing or not properly sited
H.Temp rst Zn=xx
High temperature alert restored from zone XX defined as a
temperature detector
High temperature alert from zone XX defined as a temperature
detector
* High Temp. Zn=xx

HU Reinstate P =Y
I/O:AC Rstr
Hold-Up Reinstatement in partition y
AC power restore on I/O module
I/O:AC Trouble
I/O: Battery Rstr
AC power trouble on I/O module
I/O module battery trouble restored
* I/O: Battery Trbl
* I/O: Jamming
I/O module battery trouble alert
I/O module jamming alert
I/O: Jamming Rstr
I/O module jamming alert restored
* I/O: Lost
* I/O: Tamper
I/O module is regarded as lost following supervision test
I/O module tamper alert
I/O: Tamper Rstr
IO: Lost Restore
I/O module tamper alert restored
The Agility received a signal from I/O module after it has been
regarded as lost
IPC:DHCP error
IPC:DHCP ok
Failed to acquire an IP address from the DHCP server
Succeeded to acquire an IP address from the DHCP server
* IPC: Network err
IPC: Network ok
Failed to connect to IP network
Successful connection to IP network
IPC:NTP error
IPC:NTP ok
Failed to acquire time data from the time server
Succeeded to acquire time data from the time server
Jamming OK Zn=xx
Jamming restore
Zone XX jamming OK
Wireless receiver jamming restore
* Jamming Z=xx
Zone XX jamming trouble
KeyBox Open Z=!!
KeyBox Rst Z=!!
Zone XX defined as KeyBox type is open
Zone XX defined as KeyBox type is closed
KP=y Low Bat.Rst
* KP=y Low Battery
Low battery trouble restored from keypad Y
Low battery trouble from keypad Y
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Event Message
* Ksw away:P=y
Description
Partition Y is armed by key switch
* Ksw disarm:P=y
L.bat rstr KF=yy
Partition Y is disarmed by key switch
Low battery trouble restore from wireless remote control YY
L.Temp rst Zn=xx
Low temperature alert restored from zone XX defined as a
temperature detector
* Lost Zone=xx
Low Bat rs Z=xx
Wireless zone lost, zone no. XX
Low battery trouble restored from wireless zone no. XX
Low bat. Zn=xx
Low bat.KF=yy
Low battery trouble from wireless zone no. XX
Low battery trouble from wireless remote control XX
* Low Temp. Zn=xx
Main:AC restore
Low temperature alert from zone XX defined as a temperature
detector
AC power restore on main panel
Main: Battery rst
Low battery trouble restore from the main panel
Main: Low AC
Loss of AC power from the main panel
Main: Low battery
* MS=y call error
Low battery trouble from the main panel
Communication fail trouble to MS phone no. Y
* MS=y restore
* Msg Box Tamper
Communication fail trouble restore to MS phone no. Y
Tamper alarm from the Listen In message box unit
Msg Box Tmp Rst.
Tamper alarm restore from the Listen In message box unit
No Com IP card
* No comm I/O Mdl.
Communication failure between the Agility and IP card
Communication failure between the Agility and I/O module
* No comm Siren=y
* No comm. GSM
Communication failure between the Agility and siren Y
No communication between the GSM/GPRS Module and the Agility
* Phone fail
Phone restore
If the phone line is cut or the DC level is under 1V
Phone line trouble restore
* Police Keypad=y
* Police KF=yy
Police (panic) alarm from wireless keypad Y
Police (panic) alarm from remote control YY
PTM: Send Data
Load new parameters into the Agility from PTM accessory
* Radio l.bat S=y
Radio l.bat rS=y
Radio low battery trouble from siren Y
Radio low battery restore from siren Y
* Remote away:P=y
* Remote program
The system has been armed from the configuration software
The system has been programmed from the configuration software
* Remote stay:P=y
The system has been armed in STAY mode from the configuration
software
Restore Zone=xx
* RF Jamming
Alarm restore in zone no. XX
Wireless receiver jamming
Rmt disarm:P=y
* Siren=y Lost
Partition Y disarmed from the configuration software
Siren Y is regarded as lost following supervision test
Siren=y Lost Rst
The Agility received a signal from siren Y after it has been regarded
as lost
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Event Message
Soak fail Z=xx
Description
Zone XX has failed in the soak test
Special KP=y
Spkr l.bat rsS=y
Special alarm from the from wireless keypad Y
Speaker low battery restore from siren Y
* Spkr low bat S=y
Speaker low battery trouble from siren Y
Start exit P=y
* Stay:P=y C=zz
Exit time started in partition Y
Partition Y stay armed by user ZZ
* Stay: P=y KF=zz
* Tamper I/O Mdl.
Partition Y stay armed by remote control ZZ
Tamper alarm from I/O module
Tamper I/O Mdl.
Tamper alarm restored from I/O module
* Tamper Keypad=y
Tamper rs Zn=xx
Tamper alarm from keypad ID=Y
Tamper alarm restore on zone no. XX
Tamper rst KP=y
* Tamper Siren=y
Keypad Y tamper restore
Tamper alarm from wireless siren Y
* Tamper Zone=xx
* Tech alarm Zn=xx
Tamper alarm from zone no. XX
Alarm from zone XX defined as Technical
Tech rstr Zn=xx
Tmp rstr Siren=y
Alarm restored from zone XX defined as Technical
Tamper alarm restore from wireless siren Y
Unbyp Box+Bell
Box + Bell reinstated from bypass
Unbypass Zone=xx
Zone no. XX is reinstated from bypass
Unknown event
User login C=xx
* Water Alrm Zn=xx
Unknown event alert
User XX has entered into programming mode. User 99 represents
remote programming from the configuration software
Flood alarm from zone no. XX
Water rstr Zn=xx
Z=xx auto bad
Flood alarm restore on zone no. XX
Zone self-test failed, zone no. XX
Z=xx auto ok
Zn=xx Trouble
Zone self-test OK, zone no. XX
Zone trouble event from zone XX
Zn=xx Trouble OK
Zone trouble event restore from zone XX
* Event message display cannot be suppressed, as specified by EN50131-1-2006.
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Appendix D: Web User Application
The Web User Application provides a full interface to your system from a PC, cellular
phone or PDA using the WAP portal. Via the Web you can perform a wide range of tasks
such as arm/disarm, zone bypass, user code management and home automation control. .
Logging In
This application is hosted by your service provider behind a secure firewall.
Access your account through the supplied portal address (default: www.riscocloud.com)
login page.
Enter your Username (email), Password and Pass (PIN) Code: (see Self registration page 25)
alter the interface language as required and then click ENTER.
The Main Page
After logging in, your system’s home page is displayed. The following diagram shows the
home page and explains the main elements of the web application’s interface.
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Menu Bar
Home
Workspace
Status
Bar
Menu Bar
Use the Menu Bar to access the application functionality as per the above diagram.
The following options are available from the Main Menu:

Home – pressing the Home button allows the user to return to the Main page at
any time


Arm/Disarm – enables remote system disarming and (full or partial) arming




Settings – offers various maintenance and management options
including user codes, passwords, alerts, and zone bypass.
History – enables you to view the system’s event log (including snapshots)
Video – enables access, activation and configuration of IP cameras
Automation – allows you to control and schedule automated lights and
appliances in your home
Help – offers online explanations on how to use the Web Application plus FAQ
and customer support options.
Status Bar
The Status bar displays information on your system’s status and the name of the user
currently logged-in. Above the status bar, the time when the system status display was last
updated is shown. This information is displayed according to the local time at the control
system. To refresh the current system status, click the REFRESH STATUS button on the
right-hand side of the Status bar.
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Workspace
The workspace offers additional links to the following pages of the application, including:
Users and Codes, History, Alerts, Change Password, Video. When you choose a page,
either from the Main Menu, or from the workspace, the page is displayed in the
workspace. For example, if you choose Arm/Disarm from the Main Menu, System
Operation area and System Status area are displayed in the workspace (see the figure
below).
Home Button
On the main menu, clicking HOME returns you to the Main page.
Arming and Disarming via the Web Application
Arm and disarm the system using the System Operation Area buttons or upper-right Arm
button (with Full Arm/Part Arm dropdown).
When using the Web application, the system is immediately armed.
On the Status Bar at page bottom, the current system status is displayed (in our example it
is Disarmed and SYSTEM READY, which means that the system and all the detectors are
working properly and an alarm event has been reported).
Use this tab to specify a variety of application parameters
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User code management
The Users and Codes page enables you to manage your system's users. The page displays a
table of the system's current users and enables you add, edit and delete users as required.
Please note that this capability is available only to a user with a Master code, the highest
level of authorization.
Adding a New User

To add a new user:
1.
Click ADD NEW USER at the bottom of the table; the Add New User page
opens.
2.
Enter the user's name in the field provided (16 characters max.).
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3.
Choose the user type from the available options.
4.
Enter the new user's 4-digit passcode.
5.
Enter the new user's passcode again for confirmation.
6.
Enter your Master code.
7.
Click Update.
Editing Existing Users
 To edit an existing user:
1.
Click Edit for the user you want to modify; the Edit User page opens.
2.
Edit the user's name in the field provided (16 characters max.). When editing an
existing user, you cannot change the user type.
3.
Enter the user's 4-digit passcode.
4.
Enter the user's passcode again for confirmation.
5.
Enter your Master code.
6.
Click Update.
Deleting a User
 To delete a user:
1.
Click Delete for the user you want to remove from the table; the confirmation
page opens.
2.
Click Yes to confirm.
Web Interface Users and Codes
The Web Interface Users and Codes page provides a useful tool for managing your
system’s users. From this page you can add, edit and delete users as required. You can
even issue temporary (limited) codes to guests that will expire after 24 hours.
On The Main Page menu, click Settings, then Web Interface Users and Codes, the
following page appears:
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Master users can click a listing bottom displayed ADD NEW row to enable creation of a
new user, similar to the process of Self registration:
Verify Password
Change Password
Click Settings then Change Password to change the password you use to login to the Web
Application.
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Zone Bypass
On The Main Page menu, click SETTINGS then Zone Bypass to bypass specified zones in
your home that you don't want to receive event messages from. The Zone Bypass page
displays a list of the zones (i.e. sensors) in your system and allows you to bypass them or
unbypass them as required. A bypassed zone is ignored by the system and will not
generate an alarm when triggered. To "unbypass" is to restore the zone - effectively
instructing the system to monitor activity from that zone.
All bypassed zones are automatically unbypassed when the system is disarmed.
Why would you need to bypass a zone?
If a window or door has been left open, the system status will appear as "Not Ready".
Nevertheless, you may want to arm the rest of the system and close that window or door
when you arrive home. To do so, you must bypass the zone.
To restore a bypassed zone to normal operation, you can "unbypass" the zone.
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Change Appearance
On The Main Page menu, click SETTINGS then Change Appearance to change the color
scheme of your account.
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Alerts
The Alerts feature allows those people included in your contact list to be notified by email
when certain events occur.
 To add alert notification recipients to your contact list
1.
On the SETTINGS tab, click the Alerts sub-menu to display the following:
2.
Click ADD NEW to add email addresses or cellular telephone numbers for the
alert messages or click Edit to modify and existing alert recipient
3.
In the Name field, enter the name of the contact to receive alerts.
4.
In the Email field, enter the email address for email alerts.
5.
Alter the Alert Language specification as needed
6.
To start receiving the events messages, in the area below, select the checkboxes
according to the event.
7.
Test the alerts you have programmed by clicking the Test button on the Alerts
page near the newly added alert.
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Event Log History
The History page displays a log of events that have occurred within your system. For each
event you can view the date and time that the event occurred, a description of the event
and the user or device that caused the event. Additionally, you can see whether or not the
event was reported to your monitoring service. When the log is full, the oldest events are
automatically purged and are replaced by new events.
In addition to viewing the event log, you may also save the log to a file (HTML, PDF or
TXT) or print the log.
For further details on how to use the Web Application, refer to the Help menu
included in the application.
To view the system’s event log:

Click the History tab to display the following:
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Video Verification
Using the 2-way wireless video verification PIR detectors installed in your home, the Web
Application enables you to view live images over the Web through the Cameras submenu. Use the Images sub-menu to browse Stored Video Events images.
Discuss this capability with your security service provider to determine if it is applicable to
your system.
Home Automation
The Web Application allows you to control and schedule up to 16 automated lights and
appliances in your home. The application offers a comprehensive interface that enables
you to view the settings for all of your automated devices at once and activate them The
Automation page displays a table of your automated devices and each device's scheduled
settings.
Discuss this capability with your security service provider to determine if it is applicable to
your system.
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FCC Note:
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
a) Reorient or relocate the receiving antenna.
b) Increase the separation between the equipment and receiver.
c) Connect the equipment to an outlet on a circuit different from that to which the receiver
is connected.
d) Consult the dealer or an experienced radio/TV technician.
FCC Warning:
The manufacturer is not responsible for any radio or TV interference caused by
unauthorized modifications to this equipment. Such modifications could void the user's
authority to operate the equipment.
FCC ID: JE4AGILITY Valid for P/N RW132V441ENA
IC: 6564A-AGILITY Valid for P/N RW132V441ENA
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RISCO Group Limited Warranty
RISCO Group and its subsidiaries and affiliates ("Seller") warrants its products to be free
from defects in materials and workmanship under normal use for 24 months from the date
of production. Because Seller does not install or connect the product and because the
product may be used in conjunction with products not manufactured by the Seller, Seller
cannot guarantee the performance of the security system which uses this product. Seller's
obligation and liability under this warranty is expressly limited to repairing and replacing,
at Seller's option, within a reasonable time after the date of delivery, any product not
meeting the specifications. Seller makes no other warranty, expressed or implied, and
makes no warranty of merchantability or of fitness for any particular purpose.
In no case shall seller be liable for any consequential or incidental damages for breach of
this or any other warranty, expressed or implied, or upon any other basis of liability
whatsoever.
Seller's obligation under this warranty shall not include any transportation charges or costs
of installation or any liability for direct, indirect, or consequential damages or delay.
Seller does not represent that its product may not be compromised or circumvented; that
the product will prevent any personal injury or property loss by burglary, robbery, fire or
otherwise; or that the product will in all cases provide adequate warning or protection.
Buyer understands that a properly installed and maintained alarm may only reduce the
risk of burglary, robbery or fire without warning, but is not insurance or a guaranty that
such event will not occur or that there will be no personal injury or property loss as a
result thereof.
Consequently seller shall have no liability for any personal injury, property damage or loss
based on a claim that the product fails to give warning. However, if seller is held liable,
whether directly or indirectly, for any loss or damage arising under this limited warranty
or otherwise, regardless of cause or origin, seller's maximum liability shall not exceed the
purchase price of the product, which shall be complete and exclusive remedy against
seller.
No employee or representative of Seller is authorized to change this warranty in any way
or grant any other warranty.
WARNING: This product should be tested at least once a week.
© RISCO Group 06/13
5IN1870
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