Wyse 9650XE Specifications

Reference Guide
Wyse® Winterm™ 9 series
Based on Microsoft® Windows® XP Embedded
Issue: 063005
PN: 883808-02 Rev. A
ii
Copyright Notice
© 2005, Wyse Technology Inc. All rights reserved.
This manual and the software and firmware described in it are copyrighted. You may not reproduce, transmit,
transcribe, store in a retrieval system, or translate into any language or computer language, in any form or by any
means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, any part of this publication
without express written permission.
End User License Agreement (“License”)
A copy of the Wyse Technology End User License Agreement is included in the software and provided for your
reference only. The License at http://www.wyse.com/license as of the purchase date is the controlling licensing
agreement. By copying, using, or installing the software or the product, you agree to be bound by those terms.
Trademarks
Wyse, WY, and WyseWorks are registered trademarks, and the Wyse logo, Winterm logo, Wyse, Winterm, Wyse
Expedian, and Alcatraz are trademarks of Wyse Technology Inc. Rapport is a registered trademark of Rapport
Technologies Inc., a division of Wyse Technology.
ICA and MetaFrame are registered trademarks of Citrix Systems Inc.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
All other products are trademarks and/or registered trademarks of their respective companies.
Specifications subject to change without notice.
Patents
This product and/or associated software are protected by copyright, international treaties, and various patents,
including the following U.S. patents: 6,836,885 and 5,918,039.
Restricted Rights Legend
You acknowledge that the Software is of U.S. origin. You agree to comply with all applicable international and
national laws that apply to the Software, including the U.S. Export Administration Regulations, as well as
end-user, end-use and country destination restrictions issued by U.S. and other governments. For additional
information on exporting the Software, see http://www.microsoft.com/exporting.
Ordering Information
For availability, pricing, and ordering information in the United States and Canada, call 1-800-GET-WYSE
(1-800-438-9973) or visit us at http://www.wyse.com. In all other countries, contact your sales representative.
FCC Statement
This equipment has been tested and found to comply with the limits for either Class A or Class B digital devices
(refer to "Thin Client Requirements Compliance"), pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
•
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
iii
Caution
Changes or modifications not covered in this manual must be approved in writing by the
manufacturer’s Regulatory Engineering department. Changes or modifications made without
written approval may void the user’s authority to operate the equipment.
Thin Client Requirements Compliance
FCC Compliance
The Models 9450XE, 9455XL, 9650XE, Model J400, Product 941GXL, Model x150SE, Product 9150SE, SX0,
and VX0 Thin Clients meet Class B requirements.
IEC/EN Compliance
The Models 9450XE, 9455XL, 9650XE, Model J400, Product 941GXL, Model x150SE, Product 9150SE, SX0,
and VX0 Thin Clients meet Class B requirements.
Canadian DOC Notices
Refer to the previous section, "Thin Client Requirements Compliance," to find out to which Thin Client model
each of the statements below refers.
Class A
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out
in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux
appareils numériques de la classe A prescrites dans le Réglement sur le brouillage radioélectrique édicté par le
Ministère des Communications du Canada.
Class B
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out
in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux
appareils numériques de la classe B prescrites dans le Réglement sur le brouillage radioélectrique édicté par le
Ministère des Communications du Canada.
IEC/EN Notice
These products conform to the requirements of IEC950 and EN60950.
These products conform to requirements of EN55022 for Class A equipment or EN55022 for Class B equipment
(refer to "Thin Client Requirements Compliance").
Cable Notice
The use of shielded I/O cables is required when connecting this equipment to any and all optional peripheral or
host devices. Failure to do so may cause interference and violate FCC and international regulations for
electromagnetic interference.
Noise Suppressor
A noise suppressor (ferrite bead) must be installed on the network cable of your Thin Client. This installation is
necessary to maintain compliance with U.S. FCC B limits and European CISPR B EN55022 Class B limits. The
noise suppressor is supplied by the manufacturer and is packed in your Thin Client shipping carton.
iv
Device Power Supply
Caution
Replace power supply with the same or equivalent type as recommended by the manufacturer.
Model 9450XE and 9455XL Thin Clients
For use with External Power Supply Li Shin Model LSE9802A1255 or certified equivalent model supplied by the
manufacturer, rated 12V/4.58A.
Model 9650XE Thin Client
For use with External Power Supply Li Shin Model LSE0219B1280 or certified equivalent model supplied by the
manufacturer, rated +12V/6.67A.
Model J400, Product 941GXL Thin Client
For use with External Power Supply Li Shin Model LSE9802A1255 or certified equivalent model supplied by the
manufacturer, rated +12V/4.58A.
Model x150SE, Product 9150SE Thin Client
For use with External Power Supply DVE Model DSA-0421S-12 3 30, or certified equivalent model supplied by
the manufacturer, rated 12V/2.5A.
Model SX0 Thin Client
For use with External Power Supply DVE Model DSA-0421S-12 3 30, or certified equivalent model supplied by
the manufacturer, rated 12V/2.5A.
Model VX0 Thin Client
For Use with External Power Supply Model LSE9802A1255, or UL Listed Power Unit marked “Class 2” or “LPS”
and rated for minimum 4.0A at 12 V DC.
Battery Information
The 9450XE, 9455XL, 9650XE, Model J400, Product 941GXL, and VX0 Thin Clients contain a replaceable
battery.
Warning
There is a risk of explosion if the battery is replaced by an incorrect type. Always dispose of used
batteries according to the instructions accompanying the battery.
Contents
Introduction 1
About This Guide 1
Wyse Technical Support 2
Server Environment Requirements 2
Session Servers 2
Citrix Independent Computing Architecture (ICA) 2
Microsoft Remote Desktop Protocol (RDP) 2
Terminal Emulation Support 3
Support Servers 3
Rapport Remote Administration 3
Virtual Network Computing (VNC) Viewer 3
Model Summary 4
Model 9450XE 5
Model 9455XL 6
Model 9650XE 8
Model J400, Product 941GXL 10
Model x150, Product 9150SE 12
Model SX0, Product S90 14
Model VX0, Product V90 15
Mounting and Connecting the Thin Client 16
Extended XPe Features 17
Logging On 17
Automatic Log-on 17
Manual Log-on 17
Automatically Launched Utilities 18
Enhanced Write Filter 18
NetXClean 18
VNC Server 18
Time Synchronization Utility 18
The XPe Desktop 19
Users Desktop 19
Administrators Desktop 21
Client Information 22
Logging Off, Restarting, and Shutting Down the Thin Client 23
Programs Extended Menu 24
PTSManager and ptw32 24
Neutron Time Synchronization Application 26
Internet Explorer 27
Citrix Program Neighborhood 28
Remote Desktop Connection 29
WinVNC Current User Properties 30
Control Panel Extended Selections 31
Administrative Tools 32
Custom Fields 36
vi
ELO Touchscreen 37
Sun Java Runtime Environment 37
RAMdisk 37
Rapport 39
Regional and Language Options 39
Winlog 40
Wireless LAN Settings 41
Peripherals 41
Printers 41
Audio 42
Utilities and Settings 43
Enhanced Write Filter 43
Password Change with the Enhanced Write Filter 44
Enhanced Write Filter Command Line Control 46
Enhanced Write Filter Enable and Enhanced Write Filter Disable Desktop
Icons 47
Enhanced Write Filter Control Dialog Box 48
NetXClean Utility 50
Function Summary 50
Local Drives 51
Drive Z 51
Drive C and Flash 51
Saving Files 52
Mapping Network Drives 52
Domain Participation 52
Joining a Domain 52
Roaming Profiles 53
WinPing Utility 54
Net and Tracert Utilities 54
User Manager 55
Creating New User Accounts 55
Configuring User Profiles 55
Creating New Groups 56
Determining Group Membership 57
Changing the Computer Name 57
Remote Administration and Firmware Upgrades 58
Wyse Rapport Version 4.4.x 58
Add-on Modules 58
Firmware Upgrades 58
User Instructions on the First Boot Process After Loading a Standard Image (v2.2 or
Earlier Only) 59
WinVNC 60
VNC Server Properties Settings 60
VNC Viewer Setup and Operation 61
List of Figures
1
2
3
4
5
6
7
Model 9450XE Thin Client 5
Model 9455XL Thin Client 6
Model 9650XE Thin Client 8
Model J400, Product 941GXL Thin Client
Model 9150SE Thin Client 12
Model SX0, Product S90 Thin Client 14
Model VX0, Product V90 Thin Client 15
10
vii
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
Example of a User desktop 19
Example of an administrator desktop 21
Client Information dialog box 22
Power Term Session Manager 24
Terminal emulation window and Connect dialog box 25
Neutron dialog box (extended menu) 26
Internet Explorer window 27
Citrix Program Neighborhood window 28
Remote Desktop Connection dialog box (expanded view) 29
WinVNC: Current User Properties dialog box 30
Administrator Control Panel window (Classic View/List) 31
Administrative Tools window 32
Component Services window 33
Event Viewer window 33
Services window 34
Local Users and Groups window 35
WinVNC: Current User Properties dialog box 36
Custom Fields dialog box 37
Ramdisk Configuration dialog box 38
Rapport Properties dialog box 39
Enhanced Write Filter Control dialog box 48
WinPing window 54
System Settings Change message 59
WinVNC: Current User Properties dialog box 60
VNC Connection Details dialog box 61
VNC Connection Options dialog box 62
VNC Authentication dialog box 64
List of Tables
1
VNC Connection Options dialog box guidelines
62
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Wyse® Winterm™ 9 series
Based on Microsoft® Windows® XP
Embedded Reference Guide
Introduction
WintermTM 9 series Thin Clients use the WindowsTM XP embedded (XPe) operating
system. These thin clients provide access to applications, files, and network resources
made available on machines hosting CitrixTM ICA and MicrosoftTM RDP session services.
The keyboard, mouse, audio/video, and display data are transmitted over the network
between the thin clients and session servers.
Thin client emulation software is installed locally by default. Other locally installed software
permits remote administration of the thin clients and provides local maintenance functions.
WintermTM 9 series Thin Clients currently include the Models 9450XE, 9455XL, 9650XE,
Model J400, Product 941GXL, Model x150, Product 9150SE, Model SX0, Product S90,
and Model VX0, Product V90.
The latest WyseTM firmware version release for the 9450XE, 9455XL, 9650XE, Model
J400, Product 941GXL, Model x150, Product 9150SE, Model SX0, Product S90, and
Model VX0, Product V90 is based on the Microsoft XPe SP2 release.
About This Guide
This reference guide supplements the standard Windows XP and Windows XPe
documentation supplied by Microsoft Corporation. The guide explains the differences,
enhancements, and additional features provided by Wyse with the thin client. It does not
attempt to describe the standard features found in Windows XP and Windows XPe.
XPe help can be accessed from the Microsoft Help and Support Web site at:
http://support.microsoft.com/default.aspx.
2
Wyse Technical Support
To access Wyse technical resources, visit AskWyse.com. If you still have questions, you
can submit your questions using the Wyse Support Request Form, or call Customer
Support at 1-800-800-WYSE (toll free in U.S. and Canada). Hours of operation are from
7:00 am to 7:00 pm CST, Monday through Friday.
To access international support, visit http://www.wyse.com/worldwide.
Server Environment Requirements
The thin client uses a variety of services accessed through the network. These include
session and product support services as well as standard network services such as DHCP
and DNS. Services described in “Session Servers” and “Support Servers” are required.
Session Servers
Any one of the following services must be available on the network to which your thin
client is connected:
•
“Citrix Independent Computing Architecture (ICA)”
•
“Microsoft Remote Desktop Protocol (RDP)”
•
“Terminal Emulation Support”
Citrix Independent Computing Architecture (ICA)
ICA servers and published applications can be made available on the network using either
of the following services:
•
•
•
WindowsTM 2000 Server with Terminal Services and one of the following installed:
•
CitrixTM MetaFrame 1.8 (alone or with Service Pack 2 and FR1 or Service Pack 3
and FR1)
•
CitrixTM MetaFrame XP
WindowsTM 2003 Server with Terminal Services and one of the following installed:
•
CitrixTM MetaFrame XP FR3
•
MetaFrame Presentation Server 3.0
WindowsTM NT 4.0 Terminal Server Edition with Citrix MetaFrame 1.8 installed.
Microsoft Remote Desktop Protocol (RDP)
RDP services are accessed by the Terminal Services Client application on the thin client.
RDP can be made available on the network using any of the following services:
•
Windows 2000 Server with Terminal Services installed
•
Windows NT 4.0 Terminal Server Edition
•
Windows XP Professional (Only one user can be logged in at a time)
•
Windows Server 2003
3
Terminal Emulation Support
Third-party terminal emulation software can be installed on the thin client to support
computing on legacy platforms. Access to accounts on these machines is the
responsibility of the thin client user. The terminal emulation software uses the Telnet
protocol to communicate with the computing platform.
Support Servers
The following services are required:
•
“Rapport Remote Administration”
•
“Virtual Network Computing (VNC) Viewer”
Rapport Remote Administration
You must install Wyse Rapport® version 4.4.x (installed on Windows XP Pro Workstation
or Windows 2000 Server, Advanced Server or Workstation), and be able to access a
software repository for your thin client (for information on installing Rapport and
configuring the server environment, refer to the Rapport Quick Start Guide or Wyse
Rapport Help File).
Rapport accesses your thin client through the factory-installed Rapport® Agent and
Preboot Execution Environment (PXE) client utilities. PXE upgrade services and Virtual
Network Computing (VNC) Viewer are built-in to Rapport (see “Virtual Network Computing
(VNC) Viewer” on page 3).
The Workgroup Edition of Wyse Rapport® is suitable for managing up to 750 client thin
clients. It is provided with the thin client without charge.
The Enterprise Edition of Wyse Rapport® is designed to manage larger numbers (greater
than 750) of client thin clients. For information about obtaining or upgrading to the
Enterprise Edition of Rapport contact Wyse Sales or Service (see “Ordering Information”
on page iii).
Virtual Network Computing (VNC) Viewer
VNC Server is factory-installed on your thin client and is, by default, automatically
launched on log-on. It allows a thin client to be operated/monitored (shadowed) from a
remote machine on which VNC Viewer is installed (primarily for troubleshooting and
support purposes). The administrator uses a VNC Server dialog box that allows a
password to be changed and properties to be set for a thin client. An administrator wanting
to shadow a thin client must run the VNC Viewer component on the remote machine
(accessed either from the Rapport Administrative Software or from a separate installation).
The administrator using the VNC Viewer must know the password to the server
component on a machine as well as a machine IP address or valid DNS name. For
information about VNC, refer to “WinVNC” on page 60.
4
Model Summary
This section provides a summary of features for the WintermTM 9 series Thin Clients.
Note
With all WintermTM 9 series Thin Clients, be sure to plug the Wyse PS/2-type
mouse into the Wyse keyboard for proper mouse functionality.
Note
Thin client data sheets, the product registration form, and information about
Rapport for Wyse and Rapport Administrative Software are available through
the Wyse Web site at: http://www.wyse.com.
5
Model 9450XE
The 9450XE is a small-footprint, modular thin client. The connections for power, network,
monitor, keyboard, mouse, serial and parallel devices, and USB peripherals are on the
back panel of the thin client. The rear panel contains an access slot for an optional PCI
expansion card.
Figure 1
Model 9450XE Thin Client
The 9450XE has two LED indicators on the back of the unit next to the RJ-45 LAN port
(Network connector). The Green LED is a Dual Link/Activity Indicator, and the Yellow LED
is a Speed Indicator. The blinking sequence (or absence) of these LEDs indicates the
condition of the LAN connection.
•
Green LED On—Link, but no Activity
•
Green LED Blinking—Link with Activity
•
Green LED Off—No Link
•
Yellow LED On—100 Mbps
•
Yellow LED Off—10 Mbps or no Link
6
Model 9455XL
The 9455XL is a modular thin client with a rugged metal chassis that can be mounted
vertically or horizontally. The connections for power, network, keyboard, mouse, serial and
parallel devices, and USB ports are on the back panel of the thin client. The rear panel
contains an access slot for an optional PCI expansion card.
Note
When the thin client is mounted vertically, the power button should be at the
top of the thin client.
The power button is located on the front of the thin client. The front of the thin client
contains two additional USB ports as well as access bays for optional CD-ROM and USB
floppy drives.
Note
The front USB ports and PCI Expansion Card slot are not available if the
floppy drive option is installed.
Figure 2
Model 9455XL Thin Client
The 9455XL has two LED indicators on the back of the unit next to the RJ-45 LAN port
(Network connector). The Green LED is a Dual Link/Activity Indicator, and the Yellow LED
7
is a Speed Indicator. The blinking sequence (or absence) of these LEDs indicates the
condition of the LAN connection.
•
Green LED On—Link, but no Activity
•
Green LED Blinking—Link with Activity
•
Green LED Off—No Link
•
Yellow LED On—100 Mbps
•
Yellow LED Off—10 Mbps or no Link
8
Model 9650XE
The 9650XE is a small-footprint thin client with an integrated 15 inch flat panel LCD. The
connections for power, network, keyboard, mouse, serial and parallel devices, speakers,
and USB peripherals are on the underside of the back panel of the thin client. The power
button switch is located on the front of the thin client. The default resolution for the
9650XE is 1024x768 @ 60Hz, the font-smoothing setting is standard, and the default color
depth is 16-bit.
Figure 3
Model 9650XE Thin Client
The LCD Thin Client features front panel thin client control buttons and a menu-driven
On-Screen Display (OSD) to setup and customize the thin client display.
The 9650XE has one LED indicator on the front of the unit next to the power button. The
Green LED indicates that the power is on.
The 9650XE has two LED indicators on the back of the unit next to the RJ-45 LAN port
(Network connector). The Green LED is a Dual Link/Activity Indicator, and the Yellow LED
9
is a Speed Indicator. The blinking sequence (or absence) of these LEDs indicates the
condition of the LAN connection.
•
Green LED On—Link, but no Activity
•
Green LED Blinking—Link with Activity
•
Green LED Off—No Link
•
Yellow LED On—100 Mbps
•
Yellow LED Off—10 Mbps or no Link
10
Model J400, Product 941GXL
The 941GXL is a modular thin client with a rugged metal chassis that can be mounted
vertically or horizontally. The 941GXL has a slightly larger chassis than the 9455XL and
features a faster processor than any of the other Series 9000 devices. The connections for
power, network, keyboard, mouse, serial and parallel devices, and USB ports are on the
back panel of the thin client. The rear panel contains an access slot for an optional PCI
expansion card.
Note
When the thin client is mounted vertically, the power button should be at the
bottom of the thin client.
The power button is located on the front of the thin client. The two LEDs next to the power
button indicate Power and IDE Device (Flash or Hard drive) activity.
Figure 4
Model J400, Product 941GXL Thin Client
The 941GXL has two LED indicators on the back of the unit next to the RJ-45 LAN port
(Network connector). The Green LED is a Dual Link/Activity Indicator, and the Yellow LED
11
is a Speed Indicator. The blinking sequence (or absence) of these LEDs indicates the
condition of the LAN connection.
•
Green LED On—Link, but no Activity
•
Green LED Blinking—Link with Activity
•
Green LED Off—No Link
•
Yellow LED On—100 Mbps
•
Yellow LED Off—10 Mbps or no Link
12
Model x150, Product 9150SE
The 9150SE is a small-footprint, modular thin client. The connections for power, network,
audio, monitor (video), keyboard, mouse, serial and parallel devices, and USB devices
and peripherals are on the back panel of the thin client. The power button switch is located
on the front-top of the unit.
Figure 5
Model 9150SE Thin Client
The 9150SE has three LED indicators on the back of the unit next to the RJ-45 LAN port
(Network connector). The blinking sequence (or absence) of these LEDs indicates the
condition of the LAN connection.
•
Green LED On—10 Mbps
•
Amber LED On—100 Mbps
•
Yellow LED Blinking—Link with Activity
13
After power connection, the power LED will remain amber for some time. The user must
not press the power button until the amber light is off. When the amber light is off, lightly
press the power button on the thin client to turn on power.
14
Model SX0, Product S90
The S90 is a small-footprint, modular XPe-based thin client. The lock receptacle,
connections for power, monitor (video), serial port, network, and USB port (2), are on the
back panel of the thin client. The microphone in, speaker out, USB port (2), and power
button switch are located on the front of the unit.
Note
Mouse connects to keyboard.
Figure 6
Model SX0, Product S90 Thin Client
The S90 has LED indicators on the front of the unit next to the power button. The blinking
sequence (or absence) of these LEDs indicates the condition of the LAN connection.
•
Green LED On—10 Mbps
•
Amber LED Standby
After power connection, the power LED will remain amber for some time. The user must
not press the power button until the amber light is off. When the amber light is off, lightly
press the power button on the thin client to turn on power.
15
Model VX0, Product V90
The V90 is a small-footprint, modular XPe-based thin client. The connections for power,
network, audio, monitor (video), keyboard, mouse, serial and parallel devices, and USB
devices and peripherals are on the back panel of the thin client. The power button switch,
LED indicators, Microphone in, Line in, and USB port are located on the front of the unit.
Figure 7
Model VX0, Product V90 Thin Client
16
The V90 has LED indicators on the front of the unit next to the power button. The blinking
sequence (or absence) of these LEDs indicates the condition of the LAN connection.
•
Green LED On—10 Mbps
•
Amber LED Standby
After power connection, the power LED will remain amber for some time. The user must
not press the power button until the amber light is off. When the amber light is off, lightly
press the power button on the thin client to turn on power.
Mounting and Connecting the Thin Client
The Quick Start Guide (included in the shipping carton) provides instructions for mounting
and connecting the thin client. The thin client can be placed on a desktop, or it can be
mounted on a wall using an optional wall-mount bracket available from Wyse Technology.
Caution
Mount and connect the thin client only as directed in the Quick Start Guide
(and in the wall-mount bracket instructions, if used). Be sure that there is
sufficient space around the thin client for ventilation. Follow all precautions
listed in the Quick Start Guide.
If included in the shipping carton, the following items should be used with thin client
installation:
•
Keyboard and mouse (may or may not be included)
•
Power cord (may or may not be included)
•
Power supply
•
Noise suppressor (ferrite bead)
•
Desktop mounting stand (if required)
•
Quick Start Guide
Caution
To ensure regulatory compliance, use only the power supply included in the
shipping carton, or an approved equivalent (see “Device Power Supply” on
page v), with the thin client.
The noise suppressor (ferrite bead) included in the box with the thin client
must be installed on the network cable as described in the accompanying
instructions (for details, refer to the regulatory notices in the front matter of
this document).
Note
Clicking a scroll wheel on a mouse is supported.
17
Extended XPe Features
The operating system of the WintermTM 9 series Thin Client has extended features not
found in standard Windows XP. Controls for extended XPe features are available only
through an Administrator logon account—with exceptions of the Citrix Program
Neighborhood, the MicrosoftTM Terminal Server Client (Remote Desktop Connection
Manager), and if installed, a special-order terminal emulation application.
Logging On
Users can log-on automatically or manually.
Automatic Log-on
The default for the thin client is automatic log-on. The administrator can use the Winlog
applet in the Control Panel to enable/disable auto logon and change the auto logon user
name, password, and domain. Only the administrator logon account can change auto
logon properties.
Note
To save the changes, be sure to flush the Enhanced Write Filter cache at any
time during the current system session. For information about the Enhanced
Write Filter and procedures for flushing the cache, refer to “Enhanced Write
Filter” on page 43.
The Log-on to Windows dialog box is bypassed if automatic log-on is enabled. If you want
to log-on as a different user while auto logon is enabled, log off while holding down the
Shift key. This will cause the Log-on to Windows dialog box to display and allow you to
manually enter the log-on information.
Manual Log-on
When automatic log-on is not enabled, upon thin client startup the Log-on to Windows
dialog box displays.
Type the log-on information in the User Name and Password text boxes:
·
For a user log-on account, the factory-default user name and password are both
User.
·
For an administrator log-on account, the factory-default user name and password
are both Administrator.
Note
Passwords are case sensitive but user names are not case sensitive.
Caution
For security purposes it is recommended that all passwords be changed from
the defaults. An administrator can change passwords by using the
Ctrl+Alt+Del key combination to open the Windows Security dialog box and
then clicking Change Password. The password can not be changed when
logged-on as a user.
18
Note
The administrator can create additional user accounts by using the User
Manager utility available through the Control Panel. However, due to local
memory constraints, the number of additional users should be kept to a
minimum. For administrator information on user accounts, refer to “User
Manager” on page 55.
Automatically Launched Utilities
The following utilities are automatically launched:
•
“Enhanced Write Filter”
•
“NetXClean”
•
“VNC Server”
•
“Time Synchronization Utility”
Enhanced Write Filter
Upon system start, the Enhanced Write Filter utility is automatically launched. The
Enhanced Write Filter provides security and protects the flash memory from excessive
write activity. The active/inactive status of the Enhanced Write Filter is indicated by the
color of the Enhanced Write Filter status icon in the system tray of the desktop taskbar.
For detailed information about the Enhanced Write Filter, refer to “Enhanced Write Filter”
on page 43.
Note
Changes made to the thin client configuration are lost when the thin client is
restarted unless the Enhanced Write Filter cache is flushed during the
current system session. For procedures on flushing the cache, refer to
“Enhanced Write Filter” on page 43.
NetXClean
Upon system start, the NetXClean utility is automatically launched. NetXClean is a
clean-up utility that keeps extraneous information from being stored on the local disk. For
detailed information on this utility, refer to “NetXClean Utility” on page 50.
VNC Server
Upon thin client log-on, the Windows VNC Server utility is automatically launched. VNC
allows the thin client desktop to be accessed remotely for administration and support. For
detailed information about VNC, refer to “WinVNC” on page 60.
Time Synchronization Utility
Upon thin client log-on, the time synchronization utility dialog box briefly displays. This
feature can be disabled by the administrator (locally or remotely) if desired.
19
The XPe Desktop
This section includes information on the following:
•
“Users Desktop”
•
“Administrators Desktop” on page 21
•
“Client Information” on page 22
•
“Logging Off, Restarting, and Shutting Down the Thin Client” on page 23
Users Desktop
The desktop that appears for a User log-on is a Windows desktop. Icons present on the
default user desktop are Citrix Program Neighborhood, Remote Desktop Connection, and
Internet Explorer. These selections are also available from the Start menu. If the terminal
emulation application is installed, it can be opened from the Start | Programs menu. The
audio volume icon, VNC Server icon, Enhanced Write Filter status icon, and the System
time are located in the taskbar system tray.
Note
Links to remote ICA-published applications may also be listed on the Start
menu and/or appear as icons on the desktop (for instructions, refer to the
Citrix NFuse 1.6 server documentation).
Figure 8
Example of a User desktop
20
For information about the functionality of the standard Windows XP desktop and Start
menu items, refer to the applicable Microsoft documentation (search and navigate to the
Windows XP Support Center) at: http://support.microsoft.com/default.aspx.
For Internet locations of the Citrix Program Neighborhood and Remote Desktop
Connection help documents, refer to “Programs Extended Menu” on page 24.
Note
The user Control Panel (available by clicking Start | Settings | Control
Panel) provides access to a limited set of resources for configuring Windows
XP user preference settings. You must be logged on as administrator to
access the extended set of system resources.
Note
Right-clicking the mouse when the pointer is on the users desktop does not
open a pop-up menu.
Note
You can copy and paste text between remote session and the local computer
by using standard copy and paste methods.
21
Administrators Desktop
The desktop that appears for an administrator log-on is a Windows desktop. Icons present
on the default administrator desktop are My Computer, My Network Places, Citrix Program
Neighborhood, Remote Desktop Connection, Internet Explorer, Enhanced Write Filter
Enable, and Enhanced Write Filter Disable (for a description of the Enhanced Write Filter
Disable and Enhanced Write Filter Enable icons, refer to “Enhanced Write Filter Enable
and Enhanced Write Filter Disable Desktop Icons” on page 47). The Citrix Program
Neighborhood, Internet Explorer, and Remote Desktop Connection application selections
are also available from the Start menu. If the terminal emulation application is installed, it
can be opened from the Start | Programs menu. The audio volume icon, Enhanced Write
Filter status icon, VNC Server icon, and the System time are located in the taskbar system
tray. Extended resources, available only to administrators, can also be accessed from the
Start menu.
Figure 9
Example of an administrator desktop
For information about the functionality of the standard Windows XP desktop and Start
menu items, refer to the applicable Microsoft documentation (search and navigate to the
Windows XP Support Center) at: http://support.microsoft.com/default.aspx.
Extended selections are described in “Programs Extended Menu” on page 24.
Note
Right-clicking the mouse when the pointer is on the administrators desktop
opens a pop-up menu.
22
Client Information
Use the Client Information dialog box (Start | About this Device) to view various
information about the thin client.
Note
The information shown varies for different thin clients and software releases.
For example, the General tab displays thin client information such as the Website, Product
Name, Product ID, Version, Windows XPE Version, MAC Address, Serial Number,
Terminal H/W Rev, CPU Type, CPU Speed in MHz, Flash Configuration, RAM
Configuration, and System Partition.
Figure 10
Client Information dialog box
You can click the:
•
Installed Modules tab to view the list of applications that are installed on the thin
client.
•
Rapport Packages tab to view the list of Rapport Packages that have been applied to
the thin client.
23
•
QFEs tab to view the list of Microsoft QFEs applied to the thin client.
•
Copyrights tab to view Wyse copyright information.
Logging Off, Restarting, and Shutting Down the Thin Client
Use the Start menu on the taskbar to log off, restart, or shut down the thin client. Click
Start | Shut Down to open the Shut Down Windows dialog box, and select the option you
want from the list box.
Note
You can also log off or shut down using the Windows Security dialog box,
which can be opened by using the Ctrl+Alt+Del key combination.
Note
If automatic log-on is enabled, when you log off (without shutting down) the
thin client immediately logs on the default user. For instructions on logging on
as a different user, refer to “Logging On” on page 17.
The following utilities are affected by logging off, restarting, and shutting down the thin
client:
•
Enhanced Write Filter cache - If you make changes to system configuration settings
and want them to persist, you must flush the Enhanced Write Filter cache during the
current system session. Otherwise, the new settings will be lost when the thin client is
shut down or restarted. The Enhanced Write Filter cache contents are not lost when
you simply log off and on again (as the same or different user); that is, you can flush
the Enhanced Write Filter cache after the new log-on and still retain the changes. For
instructions on flushing the Enhanced Write Filter cache, refer to “Enhanced Write
Filter Control Dialog Box” on page 48. For general information about the Enhanced
Write Filter, refer to “Utilities and Settings” on page 43.
Note
A User log-on account does not have cache flush privileges; this is a local or
remote administrator function.
•
NetXClean Utility - NetXClean is a clean-up utility that keeps extraneous information
from being stored on the flash memory. Clean-up is triggered automatically on restart,
shut down, or user log off. For details about NetXClean, refer to “NetXClean Utility” on
page 50.
•
Power Management - A Monitor Saver turns off the video signal to the monitor,
allowing the monitor to enter a power-saving mode after a designated idle time.
Parameters for this mode are available by clicking Start | Settings | Control Panel |
Screen Saver | Power.
•
Wake-on-LAN - This standard XP feature allows the Rapport Administrative Software
to perform image updates and remote administration functions at any time. To use this
feature, the thin client power must remain on.
•
Thin Client Time - After power off, clock time will not be lost as long as the power
source remains on. Clock time will be lost if the power source is off and the battery
option is not installed. The local time utility can be set to synchronize the thin client
clock to a time server automatically (at a designated time) or manually.
24
Note
Correct time should be maintained as some applications require access to
local thin client time. The Date and Time Properties dialog box can be
opened by clicking the System time area in the taskbar or by double-clicking
the Date and Time icon in the Control Panel.
Programs Extended Menu
The Programs extended menu (Start | Programs) includes:
•
“PTSManager and ptw32” on page 24
•
“Neutron Time Synchronization Application”
•
“Citrix Program Neighborhood” on page 28
•
“Internet Explorer” on page 27
•
“Remote Desktop Connection” on page 29
•
“WinVNC Current User Properties” on page 30 (available to administrators only)
PTSManager and ptw32
Clicking Start | Programs | PowerTerm | PTSManager (by default, a desktop icon is not
installed) opens the Power Term Session Manager. Use the Power Term Session Manager
to manage your connections.
Figure 11
Power Term Session Manager
25
Clicking Start | Programs | PowerTerm | ptw32 (by default, a desktop icon is not
installed) opens the terminal emulation window and Connect dialog box.
Figure 12
Terminal emulation window and Connect dialog box
The ptw32 application allows you to configure your connection information.
For complete instructions on installing and using terminal emulation, refer to the terminal
emulation documentation supplied separately.
26
Neutron Time Synchronization Application
Clicking Start | Programs | Startup | Neutron opens the Neutron dialog box. The Neutron
dialog box contains the current System Time and Atomic Time. To Synchronize the
System Time with the Atomic Time, click Synchronize in the Neutron dialog box. To
retrieve the current Atomic time from a time server, click Get Atomic Time.
To configure the Time server IP address, click >> in the Neutron dialog box to open the
extended menu and select an IP address from the Time server drop-down menu. You can
also select (using the options and check boxes) whether to use TCP or UDP, whether or
not you want Auto synchronization to occur at system startup, and whether or not to exit
the Time server after the time has been synchronized. To close the extended menu, click
<<.
Figure 13
Neutron dialog box (extended menu)
27
Internet Explorer
Microsoft Internet Explorer (MSIE) version 6.0 browser is installed locally on the thin client.
Clicking Start | Programs | Internet Explorer or Start | Internet Explorer (or
double-clicking the desktop icon) opens IE 6.0. The Internet options settings for the
browser have been preselected at the factory to limit writing to flash memory. These
settings prevent exhaustion of the limited amount of flash memory available and should
not be modified. The user can access another browser through an ICA or RDP account if
more browser resources are required.
Figure 14
Internet Explorer window
28
Citrix Program Neighborhood
Clicking Start | Programs | Citrix Program Neighborhood or Start | Citrix Program
Neighborhood (or double-clicking the desktop icon) opens the Citrix Program
Neighborhood window. Use this program to manage connections to remote applications
running on ICA servers.
Documentation for the ICA client application is available from the Citrix Corporation Web
site at:
http://download2.citrix.com/files/en/products/client/ica/current/docs/ica_win32_guide.pdf
Figure 15
Citrix Program Neighborhood window
29
Remote Desktop Connection
Clicking Start | Programs | Remote Desktop Connection or Start | Remote Desktop
Connection (or double-clicking the desktop icon) opens the Remote Desktop Connection
dialog box (you can expanded the view by clicking Options). Use this program to
establish connections to remote applications using RDP.
Note
If you find that the Enhanced Write Filter cache is becoming too full, you can
disable Bitmap caching in the RDP Experience tab
For information and instructions on using the Remote Desktop Connection dialog box,
refer to the Microsoft documentation (search for Remote Desktop) at:
http://www.microsoft.com
Figure 16
Remote Desktop Connection dialog box (expanded view)
30
WinVNC Current User Properties
WinVNC Current User Properties is available to administrators only. Clicking Start |
Programs | WinVNC Current User Properties (or double-clicking the icon in the
administrator system tray) opens the WinVNC: Current User Properties dialog box. Use
this dialog box to enter the VNC log-on password (the default password is Wyse), and to
select the parameters for the VNC server utility installed on a user thin client.
VNC server allows the user thin client to be operated/monitored (shadowed) from a
remote machine on which VNC Viewer is installed. VNC is intended primarily for support
and troubleshooting purposes.
Note
Hovering the mouse pointer over the VNC icon on the taskbar shows the
current IP address of the thin client.
For information on VNC user settings, refer to “WinVNC” on page 60.
Figure 17
WinVNC: Current User Properties dialog box
31
Control Panel Extended Selections
Clicking Start | Settings | Control Panel opens the Control Panel window (the
administrator Control Panel contains extended selections).
Figure 18
Administrator Control Panel window (Classic View/List)
Notable extended selections available on the administrators Control Panel include:
•
“Administrative Tools” on page 32
•
“Custom Fields” on page 36
•
“ELO Touchscreen” on page 37
•
“Sun Java Runtime Environment” on page 37
32
•
“RAMdisk” on page 37
•
“Rapport” on page 39
•
“Regional and Language Options” on page 39
•
“Winlog” on page 40
•
“Wireless LAN Settings” on page 41
Administrative Tools
Double-clicking the Administrative Tools icon in the Control Panel opens the
Administrative Tools window.
Figure 19
Administrative Tools window
The Administrative Tools dialog box contains the following administrative tool selections:
•
“Component Services” on page 33
•
“Event Viewer” on page 33
•
“Services” on page 34
•
“User Manager” on page 35
•
“WinVNC Current User Properties” on page 35
33
Component Services
Double-clicking the Component Services icon opens the Component Services window.
The console allows access to configure the Component Services, Event Viewer, and Local
Services.
Figure 20
Component Services window
Event Viewer
Double-clicking the Event Viewer icon opens the Event Viewer window. This tool displays
monitoring and troublehooting messages from Windows and other programs.
Figure 21
Event Viewer window
34
Services
Double-clicking the Services icon opens the Services window. The Services window lists
the services installed on the thin client. VNC Server and Client Clean-up (NetXClean) are
two services which may need to be stopped or restarted by the thin client administrator
and are discussed in “Utilities and Settings” on page 43.
Note
VNC Server and Client Clean-up (NetXClean) cannot be stopped or started
using the Task Manager.
Figure 22
Services window
35
User Manager
Double-clicking the User Manager icon opens the Local Users and Groups window. This
tool allows administrators to manage users and groups. For detailed information on the
User Manager, refer to “User Manager” on page 55.
Figure 23
Local Users and Groups window
WinVNC Current User Properties
Double-clicking the WinVNC Current User Properties icon opens the WinVNC: Current
User Properties dialog box.
Note
This dialog box can also be opened from the administrator Start | Programs
menu (or by double-clicking the icon in the administrator system tray).
36
Figure 24
WinVNC: Current User Properties dialog box
Use this dialog box to enter the VNC log-on password (the default password is Wyse), and
to select the parameters for the VNC server utility installed on a user thin client.
VNC server allows the user thin client to be operated/monitored (shadowed) from a
remote machine on which VNC Viewer is installed. VNC is intended primarily for support
and troubleshooting purposes.
Note
Hovering the mouse pointer over the VNC icon on the taskbar shows the
current IP address of the thin client.
For information on VNC user settings, refer to “WinVNC” on page 60.
Custom Fields
Double-clicking the Custom Fields icon in the Control Panel opens the Custom Fields
dialog box. Use this dialog box to enter configuration strings for use by the Rapport®
Remote Administrative Software. The configuration strings can contain information about
the location, user, administrator, and so on.
Clicking Change in the dialog box transfers the custom field information to the Windows
registry. The information is then available to the Rapport® Client Manager. To permanently
save the information, flush the Enhanced Write Filter cache during the system session in
which the registry entries are made or changed.
For more information on the Rapport Remote Administrative Software, refer to “Remote
Administration and Firmware Upgrades” on page 58.
For details on using custom field information, refer to the Rapport documentation.
37
Figure 25
Custom Fields dialog box
ELO Touchscreen
If the ELO Touchscreen option is installed on the thin client, double-clicking the ELO
Touchscreen icon in the Control Panel allows you to calibrate and customize the settings
for a touchscreen monitor that is connected to the thin client (or when ELO Touchscreen is
integrated with Model 9650XE).
Note
The ELO Touchscreen icon is available in the control panel of both the user
and the administrator desktops.
The ELO Touchscreen option may require re-calibration and adjustment of
the screen settings (particularly for Model 9650XE) if the thin client is
updated with a new firmware image.
Sun Java Runtime Environment
Sun Java Runtime Environment (JRE) is available but does not include the Microsoft
Virtual Machine. Information regarding this application can be found online at:
http://java.sun.com.
RAMdisk
The RAMdisk is volatile memory space set aside for temporary data storage. It is the Z
drive shown in the My Computer window.
The following items are stored on the RAMdisk:
•
Browser Web page cache
•
Browser history
•
Browser cookies
•
Browser cache
•
Temporary Internet files
38
•
Print spooling
•
User/system temporary files
•
ICA bitmap cache
The RAMdisk can also be used for temporary storage of other data according to
administrator discretion (see “Local Drives” on page 51).
Double-clicking the RAMdisk icon in the Control Panel opens the Ramdisk Configuration
dialog box. Use this dialog box to configure the RAMdisk size. If you change the size of
the RAMdisk, you will be prompted to restart the system for the changes to take effect.
However, to permanently save the changes be sure that the Enhanced Write Filter cache
has been flushed during the current system session before restarting the system.
Figure 26
Ramdisk Configuration dialog box
Note
Depending on the thin client model and installed memory size, default
RAMdisk size may vary. The the minimum RAMdisk size that can be set is 2
MB; maximum RAMdisk size that can be set is approximately 25% of actual
RAM (for example, a system with 512 MB of RAM can have a maximum
RAMdisk of 125 MB).
39
Rapport
Double-clicking the Rapport icon in the Control Panel opens the Rapport Properties
dialog box. Use this dialog box to configure the Rapport settings.
Figure 27
Rapport Properties dialog box
To configure the Rapport settings:
1. Enter the Rapport Server hostname or IP address in the IP Address text box.
2. Enter the port to use in the Port text box.
3. Click OK.
Regional and Language Options
Double-clicking the Regional and Language Options icon in the Control Panel opens the
Regional and Language Options dialog box. Use this dialog box to select your keyboard
language. The following keyboard languages are supported:
Arabic
Belgian Dutch
Belgian French
Brazilian (ABNT)+A34
Canadian Eng. (Multi)
Canadian Fr (Multi)
Canadian French
Czech
Croatian
Danish
Dutch
English (UK)
English (US) (default)
Finnish
French
German
Greek
Hebrew
Hungarian
Italian
Italian (142)
Latin American
Norwegian
Polish (214)
Polish (Programmers)
Portuguese
Romanian
Russian
Slovak
Slovenian
Spanish
Spanish Variation
Swedish
Swiss French
Swiss German
Thailand
Turkish-F
Turkish-Q
US International
Note
A language appropriate keyboard is required for any language other than
English (US). Keyboards are different for each of the languages listed.
40
The default language for the user interface is English (US). If your thin client contains a
multi-language build and you want to change to another language, complete the following
procedures:
1. Click Start | Settings | Control Panel.
2. Double-click the Regional and Language Option icon to open the Regional and
Language Options dialog box.
3. Click the Languages tab.
4. Select a language from the Language used in menus and dialogs list box, and click
Apply.
A message informs you that changes will not take effect until you logoff and logon
again.
5. Click OK.
6. In the Regional and Language Options dialog box, click OK and then close the Control
Panel.
7. Log off the current user.
The next time the user logs on, the GUI will be in the selected language.
Note
For more information on multi-language builds, go to: http://www.wyse.com.
The keyboard layout does not automatically change with the GUI changes. It
must be changed manually.
Third-party applications, Wyse applications, and Microsoft names remain in
English after the interface is changed.
Winlog
The default for the thin client is automatic log-on. Double-clicking the Winlog icon in the
administrator Control Panel opens the Winlog dialog box. Use this dialog box to enable or
disable auto logon, and change the auto logon user name, password, and domain. Only
the administrator logon account can change auto-logon properties.
Note
To save the changes, be sure to flush the Enhanced Write Filter cache at any
time during the current system session. For information about the Enhanced
Write Filter and procedures for flushing the cache, refer to “Enhanced Write
Filter” on page 43.
41
Wireless LAN Settings
If Wyse USB 802.11b hardware is installed on the thin client, double-clicking the Wireless
LAN Settings icon in the administrator Control Panel allows you to customize wireless
LAN settings (such as the wireless network ID, and so on).
Note
The Wireless LAN Settings icon is available only in the administrator Control
Panel and is for the specific Actiontec USB wireless device only.
The wireless LAN settings made using this icon are not applied to any other
wireless cards (such as Cisco 350 and Orinoco Silver).
Any non-Actiontec adapters must be configured through Start | Control
Panel | Network Connections or through the device manager.
Peripherals
Depending on the ports available on the thin client (see “Model Summary” on page 4), the
thin client can provide services through a USB port, a serial port, an LPT port, or a
PCMCIA card plugged-in to the back of the thin client (if the appropriate software is
installed).
Add-ons for other services (available from Wyse) can be installed using Rapport Remote
Administrative Software. For information on using Rapport Remote Administrative
Software, refer to “Remote Administration and Firmware Upgrades” on page 58.
Printers
A universal print driver is installed on the thin client to support text-only printing to a
locally-connected printer.
To print full text and graphics to a locally-connected printer, install the driver provided by
the manufacturer according to the instructions. Be sure to flush the Enhanced Write Filter
cache to save the installation. For procedures on flushing the cache, refer to “Enhanced
Write Filter” on page 43.
Printing to network printers from ICA and RDP applications can be achieved through print
drivers on the servers.
Note
Printing to a locally-connected printer from an ICA or RDP session using the
print drivers of the server produces full text and graphics functionality from
the printer. To do this, you must install the print driver on the server and the
text only driver on the thin client according to the procedures in "Adding
Printers."
Adding Printers
To install the print driver on the server and the text only driver on the thin client:
1. Connect the printer to the parallel port.
2. Click Start | Settings | Printers and Faxes.
3. Double-click Add a printer to open the Add Printer Wizard.
42
4. Click Next in the first window of the wizard.
5. Select the Local printer attached to this computer option.
6. Ensure that the Automatically detect and install my Plug and Play printer check
box is not selected.
7. Click Next.
8. Select the Use the following port: option.
9. Select the appropriate port from the drop-down list and click Next.
10.Select the Manufacturer and Model of the printer and click Next.
11. Enter the assigned default name or other name for the printer and click Next.
12.Select the Do not share this printer option and click Next.
13.Select whether to print a test page or not and click Next.
14.Click Finish.
The installation will complete (a test page will print if this option was selected).
Audio
Audio can be redirected from applications to the audio jacks on the thin client. The level
can be controlled externally (for example, by using a 600-ohm potentiometer control), and
powered speakers are recommended. The volume can also be adjusted using the sound
icon in the taskbar system tray. You can single-click this icon to open the master volume
control, or double-click it to open the volume control application dialog box.
43
Utilities and Settings
The following utilities and settings are available for administrative use:
•
“Enhanced Write Filter”
•
“NetXClean Utility” on page 50
•
“Local Drives” on page 51
•
“Mapping Network Drives” on page 52
•
“Domain Participation” on page 52
•
“WinPing Utility” on page 54
•
“Net and Tracert Utilities” on page 54
•
“User Manager” on page 55
•
“Changing the Computer Name” on page 57
Enhanced Write Filter
The Enhanced Write Filter provides a secure environment for thin-client computing by
protecting the thin client from undesired flash memory writes (flash memory is where the
operating system and functional software components reside). By preventing excessive
flash write activity, the Enhanced Write Filter also extends the life of the thin client. It gives
the appearance of read-write access to the flash by employing a cache to intercept all
flash writes and returning success to the process that requested the I/O.
The intercepted flash writes stored in cache are available as long as the thin client
remains active but are lost when the thin client is restarted or switched off. To preserve the
results of writes to the registry, favorites, cookies, and so on, the contents of the cache can
be transferred (flushed) to the flash on demand by the Rapport Administrative Software or
manually using the Enhanced Write Filter Control dialog box (see “Enhanced Write Filter
Control Dialog Box” on page 48). It can be opened either through the Start | Run
command line (ewfmgr.exe C:) or by double-clicking the EWF icon in the administrator
system tray. After the Enhanced Write Filter has flushed the cache, all future writes during
the current system session are written to the flash, with no further caching until a system
restart occurs. The Enhanced Write Filter can also be enabled/disabled through the
command line or through the Enhanced Write Filter Enable/Disable desktop icons. The
status (enabled/disabled) of the Enhanced Write Filter is displayed by the Enhanced Write
Filter status icon on the taskbar system tray (green indicates that the Enhanced Write
Filter is enabled, yellow indicates that the Enhanced Write Filter is in transition and will
change on the next system start, and red indicates that the Enhanced Write Filter is
disabled).
Note
When administering the thin client for permanent changes:
-To avoid flash corruption, it is strongly recommended to flush the Enhanced
Write Filter cache immediately following a fresh restart before making
permanent modifications to the system.
-Do not flush the cache if the thin client has been used in the current system
session.
44
Caution
The Enhanced Write Filter cache should never be flushed if it is
eighty-percent or more full. The administrator should periodically check the
status of the cache and restart the thin client if the cache is more than eighty
percent full.
Note
A Terminal Services Client Access License (TSCAL) is always preserved
regardless of Enhanced Write Filter state (enabled or disabled).
If you want to have other registry settings preserved regardless of Enhanced
Write Filter state, contact support for help at http://www.wyse.com.
For procedures on using the Enhanced Write Filter, refer to:
•
“Password Change with the Enhanced Write Filter”
•
“Enhanced Write Filter Command Line Control” on page 46
•
“Enhanced Write Filter Enable and Enhanced Write Filter Disable Desktop Icons” on
page 47
•
“Enhanced Write Filter Control Dialog Box” on page 48
Password Change with the Enhanced Write Filter
On Microsoft Windows NT-based computers and on Microsoft Windows 2000 or
2003-based computers, machine account passwords are regularly changed with the
domain controller for security purposes. By default, on Windows NT-based computers, the
machine account password automatically changes every seven days. On Windows 2000
or 2003-based computers, the machine account password automatically changes every
30 days. The same is applicable for WintermTM 9 series Thin Clients if they are a member
of a domain.
With the Enhanced Write Filter enabled, a thin client will successfully make this change
with the domain controller. Because the Enhanced Write Filter is enabled, however, the
next time the thin client is booted it will not retain the new password. In such cases, you
can use the following options:
•
Disable the machine account password change on a WintermTM 9 series Thin Client by
setting the DisablePasswordChange registry entry to a value of 1.
•
Disable the machine account password change in Windows NT 4.0 or in Windows
2000 or 2003, by setting the RefusePasswordChange registry entry to a value of 1
on all domain controllers in the domain instead of on all workstations. WintermTM 9
series Thin Clients will still attempt to change their passwords every 30 days, but the
change will be rejected by the server.
Note
On Windows NT 4.0 domain controllers, you must change the
RefusePasswordChange registry entry to a value of 1 on all Backup
Domain Controllers (BDCs) in the domain before you make the change on
the Primary Domain Controller (PDC). Failure to follow this order will cause
event ID 5722 to be logged in the event log of the PDC.
If you set the RefusePasswordChange registry entry in the Windows 2000
or 2003 Domain Controller to a value of 1, the replication traffic will stop, but
45
not the thin client traffic. If you also set the DisablePasswordChange
registry entry to a value of 1 in the thin client, both thin client and replication
traffic will stop.
Disabling the machine account password change on a WintermTM 9 series Thin
Client
To disable the machine account password change on a WintermTM 9 series Thin Client:
1. Start Registry Editor by clicking Start | Run, typing regedit in the Open text box, and
then clicking OK.
2. Locate and click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Netlogon\P
arameters
3. In the right pane, click the DisablePasswordChange entry.
4. On the Edit menu, click Modify.
5. In the Value data text box, type a value of 1, and then click OK.
6. Quit the Registry Editor.
Disabling the machine account password change in Windows NT 4.0 or in Windows
2000 or 2003
To disable the machine account password change in Windows NT 4.0 or in Windows 2000
or 2003:
1. Start Registry Editor by clicking Start | Run, typing regedit in the Open text box, and
then clicking OK.
2. Locate and click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Netlogon\P
arameters
3. On the Edit menu, point to New and then click DWORD Value.
4. Type RefusePasswordChange as the registry entry name, and then click ENTER.
5. On the Edit menu, click Modify.
6. In the Value data text box, type a value of 1, and then click OK.
7. Quit the Registry Editor.
46
Enhanced Write Filter Command Line Control
There are several Start | Run command lines you can use to control the Enhanced Write
Filter.
Note
Command line arguments cannot be combined.
Caution
Thin client administrators should use NT file security to prevent undesired
usage of these commands.
Use the following guidelines for the Start | Run command line option for the Enhanced
Write Filter:
•
ewfmgr.exe C:
With no arguments - Opens the Enhanced Write Filter Control dialog box. For a
description of the dialog box, refer to “Enhanced Write Filter Control Dialog Box” on
page 48.
•
ewfmgr.exe C: -commit
Commits changes and disables the Enhanced Write Filter until the next system start.
The Enhanced Write Filter status icon is yellow until the next system start.
•
ewfmgr.exe C: -disable
Flushes the cache and disables the Enhanced Write Filter; the Enhanced Write Filter
remains disabled after the system start and must be enabled manually either through
the Enhanced Write Filter Control dialog box or through the command line. The
Enhanced Write Filter status icon remains red while disabled.
•
ewfmgr.exe C: -enable
Enhanced Write Filter enabled after the next system start. After enabling the Enhanced
Write Filter you must restart. You do not need to flush the cache first since the
Enhanced Write Filter is currently disabled. The Enhanced Write Filter status icon is
green when the Enhanced Write Filter is enabled.
Note
The Enhanced Write Filter status icon on the taskbar system tray turns red
immediately when the cache flush operation is started, although the flush
action can take up to several minutes to complete.
Caution
Do not attempt to flush the cache while the cache is currently being flushed.
If you open an MS-DOS Prompt window (by entering command in the Run text box),
append “.exe” to the ewfmgr command:
ewfmgr.exe C:, ewfmgr.exe C: -commit, ewfmgr.exe C: -disable, and
ewfmgr.exe C: -enable.
47
Enhanced Write Filter Enable and Enhanced Write Filter Disable
Desktop Icons
For convenience, the Enhanced Write Filter Enable and Enhanced Write Filter Disable
icons are present on the Administrator desktop. Depending on which icon you use, you
can either enable or disable the Enhanced Write Filter.
•
Enhanced Write Filter Enable Icon - Double-clicking this icon allows you to enable
the Enhanced Write Filter using the Enhanced Write Filter Control dialog box. This
utility is the equivalent of running the ewfmgr.exe C: -enable command line option
as described in “Enhanced Write Filter Command Line Control” on page 46. The
Enhanced Write Filter is enabled and the system will automatically restart. You do not
need to flush the cache first as the Enhanced Write Filter is currently disabled. The
Enhanced Write Filter status icon in the taskbar system tray is green when the
Enhanced Write Filter is enabled.
•
Enhanced Write Filter Disable Icon - Double-clicking this icon allows you to disable
the Enhanced Write Filter using the Enhanced Write Filter Control dialog box. This
utility is the equivalent of running the ewfmgr.exe C: -disable command line
option as described in “Enhanced Write Filter Command Line Control” on page 46.
This flushes the cache and disables the Enhanced Write Filter. The Enhanced Write
Filter remains disabled after the system start and can only be enabled using the
Enhanced Write Filter Enable icon or through the command line as described in
“Enhanced Write Filter Command Line Control” on page 46. The Enhanced Write Filter
status icon in the taskbar system tray remains red while the Enhanced Write Filter is
disabled.
48
Enhanced Write Filter Control Dialog Box
The Enhanced Write Filter Control dialog box can be opened either through the Start |
Run command line (ewfmgr.exe C:) or by double-clicking the EWF icon in the
administrator system tray.
Note
To open the dialog box using the command line, click Start | Run and type
ewfmgr.exe C: and then click OK.
Figure 28
Enhanced Write Filter Control dialog box
When using the Enhanced Write Filter Control dialog box, follow these guidelines:
•
EWF Status area includes:
•
Current Status - Shows the current status (Enabled or Disabled) of the Enhanced
Write Filter.
•
Boot Command - Shows the current status (EWF_ENABLE, EWF_DISABLE,
EWF_NO_CMD, or EWF_COMMIT) of the Boot Command.
•
RAM used by EWF - Shows the amount of RAM used (in Kilobytes and
Percentage) that is currently being used by the Enhanced Write Filter. If Current
Status is Disabled, RAM Used by EWF is always zero (0).
•
The Enable EWF command button allows you to commit changes, enable the
Enhanced Write Filter and prompt you to restart the thin client (the Enable EWF
command button is disabled and the Commit Changes command button is
enabled when the Enhanced Write Filter is currently enabled). If you do not restart
the thin client, the changes made will not be saved until the thin client is restarted.
Note
After the system restarts to enable the Enhanced Write Filter, the Enhanced
Write Filter status icon (in the desktop system tray) turns green.
•
The Disable EWF command button allows you to flush the cache, disable the
Enhanced Write Filter, and prompt you to restart the thin client (the Disable EWF
49
command button and the Commit Changes command button are disabled when
the Enhanced Write Filter is currently disabled). If you do not restart the thin client,
the changes made will not be saved until the thin client is restarted.
Note
After flushing the cache and disabling the Enhanced Write Filter, the
Enhanced Write Filter status icon (in the desktop system tray) turns red and
the Enhanced Write Filter remains disabled after the system restarts.
•
•
The Commit Changes command button allows you to run the EWF_COMMIT Boot
Command. The system will not restart the thin client and the changes are not
committed until an administrator restarts the thin client manually.
•
The Clear Boot Command command button allows you to clear the current Boot
command. If there is no Boot Command pending (that is, the Boot Command status
is EWF_NO_CMD), then the Clear Boot Command button is disabled.
Cache Limit and Warning Settings area includes:
•
Percentage of RAM to be used for EWF Cache - Shows the percentage of RAM
that is to be used as Enhanced Write Filter cache (Default value = 15; Minimum
value = 10; Maximum value = 35).
•
Amount of RAM to be used for EWF Cache - Shows (in KB) the amount of RAM
(in KB) that is to be used as Enhanced Write Filter cache. The value is calculated
based on the following formula: Amount of RAM to be used for EWF Cache = Total
Available Physical RAM multiplied by the Percentage of RAM to be used.
•
Warning #1 (%) - Shows the EWF cache percentage value at which a Low Memory
warning message will be displayed to the user (Default value = 85, Minimum value
= 50, Maximum value = 90).
•
Warning #2 (%) - Shows the EWF cache percentage value at which a Critical
Memory warning message will be displayed to the user, along with another
message display counting down the number of seconds before automatic rebooting
will occur (Default value = 95, Minimum value = 55, Maximum value = 95).
•
Reboot Time Delay (in seconds) - Shows the number of seconds that will lapse
before system reboot in the Warning #2 (%) case of cache overflow.
•
The Defaults command button allows you to reset the four Cache Limit and
Warning Settings area setting fields to their default values.
Note
The OK command button allows you to close the Enhanced Write Filter
Control dialog box and store (in the registry) any changes made to the dialog
box settings. The Cancel command button allows you to close the Enhanced
Write Filter Control dialog box without storing any changes made to the
dialog box settings.
50
NetXClean Utility
NetXClean keeps extraneous information from being stored in flash memory. NetXClean is
a service that runs in the background and operates on the flash memory only. NetXClean
clean-up is triggered on either service startup or user log off. It performs the clean-up
invisibly and no user input is necessary.
NetXClean prevents garbage files from building up and filling the free space in the flash;
for example, if a flush of the Enhanced Write Filter cache puts junk in flash directories that
must be kept clean or allows junk to continue being written to flash after the Enhanced
Write Filter cache is flushed (until a restart occurs). The NetXClean utility is particularly
important when multiple users have log-on rights to a thin client, as memory space can be
quickly used by locally stored profiles and temporary caching of information.
Function Summary
NetXClean TweakUI functions includes clearing:
•
Run history at log-on
•
Document history at log-on
•
Find Files history at log-on
•
Find Computer history at log-on
•
Internet Explorer history at log-on
•
Last User at log-on
•
Selected Items Now
NetXClean purges selected directories, files, and profiles. It uses a configuration file to
determine which directories and files to purge, and what not to purge. To select different
directories and files to purge, you must select them in the configuration file.
Caution
The selections are made by the manufacturer and should not be changed
without manufacturer supervision.
Regardless of the configuration file selections, NetXClean does not clean any of the
following directories or their parent directories:
•
Windows directory
•
Windows System subdirectory
•
Current directory in which the service is installed
NetXClean will not delete the following profiles:
•
Administrator
•
All Users
•
Default User
•
The profile of the last user who logged on
51
Local Drives
Administrators need to know the following information about local drives.
Drive Z
Drive Z is onboard volatile memory (Ms-ramdrive) of the thin client. Because drive Z is
volatile memory, it is recommended that you do not use this drive to save data that you
want to retain.
For Ramdisk configuration information, refer to “Peripherals” on page 41.
For information about using the Z drive for roaming profiles, refer to “Domain Participation”
on page 52.
Drive C and Flash
Drive C is onboard non-volatile flash memory. It is recommended that you avoid writing to
drive C. Writing to drive C reduces the size of the flash. If the flash size is reduced to
under 3 MB, the thin client will become unstable.
Caution
If the free flash memory size is reduced to 2 MB, the thin client image will be
irreparably damaged and it will be necessary for you to contact an authorized
service center to repair the thin client. It is highly recommended that 3 MB of
flash memory be left unused.
The Enhanced Write Filter (if ENABLED) protects the flash from damage and presents an
error message if the cache is overwritten. However, if this message occurs you will be
unable to flush the Enhanced Write Filter cache and any thin client configuration changes
still in cache will be lost.
Note
For information on the role of NetXClean in keeping the flash memory clean,
refer to “NetXClean Utility” on page 50.
Items that are written to the Enhanced Write Filter cache (or directly to the flash if the
Enhanced Write Filter has been flushed) during normal operations include:
•
Favorites
•
Created connections
•
Delete/edit connections
52
Saving Files
The thin client uses an embedded operating system with a fixed amount of flash memory.
It is recommended that you save files that you want to keep on a server rather than on
your thin client.
Caution
Be careful of application settings that write to the C drive, which resides in
flash memory (in particular, those applications which by default write cache
files to the C drive on the local system). If you must write to a local drive,
change the application settings to use the Z drive. The default configuration
settings mentioned in “User Manager” on page 55 minimize writing to the C
drive for factory-installed applications.
Note
For descriptions of the Enhanced Write Filter and the need to flush the cache
to permanently save configuration data, refer to “Enhanced Write Filter” on
page 43.
Mapping Network Drives
You can map network drives while logged on as either an administrator or a user. To keep
the mappings after the thin client is restarted you must complete the following procedures:
•
Select the Reconnect at logon check box.
•
Flush the Enhanced Write Filter cache during the current system session.
Since a user log-on cannot flush the Enhanced Write Filter cache, the mappings can be
retained by logging off the user (do not shut down or restart the system) and logging back
on as an administrator, and then flushing the cache.
A remote home directory can also be assigned by using a user manager utility or by other
means known to administrators.
Domain Participation
You can participate in domains by joining to a domain or by using roaming profiles.
Joining a Domain
As an administrator you can join a thin client to a domain through the Computer Name
Changes dialog box. To open the Computer Name Changes dialog box, click Control
Panel | System | Computer Name | Change.
Caution
Exercise caution when joining a domain as the profile downloaded at log-on
could overflow the cache or flash memory.
When joining a domain, the Enhanced Write Filter should be disabled so that the domain
information can be permanently stored on the thin client. The Enhanced Write Filter
should remain disabled through the next boot as information is written to the thin client on
the boot after joining the domain. This is especially important when joining an Active
53
Directory domain. For instructions on disabling and enabling the Enhanced Write Filter,
refer to “Enhanced Write Filter” on page 43.
To make the domain changes permanent, complete the following steps:
1. Disable the Enhanced Write Filter.
2. Join the domain.
3. Reboot the thin client.
4. Enable the Enhanced Write Filter.
5. Reboot the thin client.
Note
If you use the Enable Desktop Icon to enable the Enhanced Write Filter, the
second reboot will happen automatically.
Note
By default, the NetXClean utility will purge all but specifically selected profiles
on the system when the thin client starts up or when the user logs off. For
information on how to ensure a new profile is not purged by the NetXClean
utility, refer to “NetXClean Utility” on page 50.
Roaming Profiles
Write roaming profiles to the C drive. The profiles must be limited in size and will not be
retained when the thin client is restarted.
Note
For roaming profiles to work and be downloaded, there must be sufficient
flash space available. In some cases it may be necessary to remove
software components to free space for roaming profiles.
54
WinPing Utility
To open the WinPing window, click Start | Run, type WinPing in the text field, and click
OK. The WinPing window is used to launch the Windows PING (Packet InterNet Groper)
diagnostic utility and view the results from pinging.
Figure 29
WinPing window
WinPing is a diagnostic tool familiar to administrators. It sends an echo request to a
network host. The host parameter is either a valid host name or an IP address. If the host
is operational and on the network, it responds to the echo request. The default is to send 5
echo requests and then stop if no response is detected. WinPing sends one echo request
per second, calculates round trip times and packet loss statistics, and displays a brief
summary upon completion.
WinPing is used to:
•
Determine the status of the network and various hosts.
•
Track and isolate hardware and software problems.
•
Test, measure, and manage networks.
•
Determine the IP address of a host if only the host name is known.
Net and Tracert Utilities
Net and Tracert utilities are available for administrative use. For more information on these
utilities, go to: http://www.microsoft.com.
55
User Manager
The User Manager allows administrators to create new user accounts and configure user
profiles. It also allows administrators to create new groups and determine group
membership.
By default, a new user is only a member of the Users group and is not locked down. You,
as the administrator, must select the attributes and profile settings for a new user.
Caution
By default, all application settings are set to cache to C drive. It is highly
recommended that you cache to the Ramdisk Z drive (as is pre-set in the
User and Administrator accounts) to avoid overflowing the Enhanced Write
Filter cache.
Creating New User Accounts
New user accounts can be created by using the User Manager. You must be logged-on as
an administrator to create new user accounts. You can create user accounts locally or
remotely through VNC. However, due to local flash/disk space constraints, the number of
additional users should be kept to a minimum.
Caution
Be sure to flush the Enhanced Write Filter cache during the current system
session in which a new account is created.
To create a new user:
1. Log-in as an administrator.
2. Click Start | Settings | Control Panel | Administrative Tools, and then double-click
the User Manager icon to open the Local Users and Groups window.
3. Click the Users folder to view the contents in the right pane.
4. Click Action in the menu bar, and then click New User to open the New User dialog
box.
5. Type in the user name and password, and then select the attributes you want for the
user.
6. Click Create.
7. Click Close.
Configuring User Profiles
Only an administrator can select the profile settings for a user. For example, new users
cannot put themselves into the Administrators group, only the administrator can add a
user to the Administrators group.
Caution
Because of the limited size of the flash memory, it is strongly recommended
that other applications available to new and existing users be configured to
prevent writing to the local file system. For the same reason, it is also
56
recommended that extreme care be exercised when changing configuration
settings of the factory-installed applications.
To add a user to the Administrators group:
1. Log-in as an administrator.
2. Click Start | Settings | Control Panel | Administrative Tools, and then double-click
the User Manager icon to open the Local Users and Groups window.
3. In the Local Users and Groups window, select (highlight) the Users folder in the left
pane.
4. In the right pane of the Local Users and Groups window, double-click the name of the
user to open the [user name] Properties dialog box.
5. Click the Member Of tab.
6. Click Add to open the Select Groups dialog box.
7. Type Administrators in the Enter the object names to select field to enable the
Check Names command button.
8. Click Check Names, and then click OK.
The user will now be a member of both the Administrators and Users groups.
9. Flush the cache to retain this change.
Creating New Groups
New groups can be created by using the User Manager. You must be logged-on as an
administrator to create new groups. You can create groups locally or remotely through
VNC. However, due to local flash/disk space constraints, the number of additional groups
should be kept to a minimum.
Caution
Be sure to flush the Enhanced Write Filter cache during the current system
session in which a new group is created.
To create a new group:
1. Log-in as an administrator.
2. Click Start | Settings | Control Panel | Administrative Tools, and then double-click
the User Manager icon to open the Local Users and Groups window.
3. Click the Groups folder to view the contents in the right pane.
4. Click Action in the menu bar, and then click New Group to open the New Group dialog
box.
5. Type in the group name and description.
6. Click Create.
7. Click Close.
57
Determining Group Membership
Only an administrator can determine group membership. For example, new users cannot
put themselves into the Administrators group, only the administrator can add a user to the
Administrators group.
To add a member to the Administrators group:
1. Log-in as an administrator.
2. Click Start | Settings | Control Panel | Administrative Tools, and then double-click
the User Manager icon to open the Local Users and Groups window.
3. In the Local Users and Groups window, select (highlight) the Groups folder in the left
pane.
4. In the right pane of the Local Users and Groups window, double-click the
Administrators group to open the [group name] Properties dialog box.
5. Click Add to open the Select Users dialog box.
6. Type the name of the user you want to add in the Enter the object names to select field
to enable the Check Names command button.
7. Click Check Names, and then click OK.
The user will now be a member of the Administrators group.
8. Flush the cache to retain this change.
Changing the Computer Name
You can change the computer name of the thin client if you are logged-on as an
administrator.
Note
The computer name information and the Terminal Services Client Access
License (TSCAL) are preserved regardless of the Enhanced Write Filter state
(enabled or disabled). This maintains the specific computer identity
information and facilitates the image management of the thin client.
To change the computer name of the thin client:
1. Click Start | Settings | Control Panel | System to open the System Properties
window.
2. Click the Computer Name tab.
3. Click Change... in the dialog box.
4. Change the computer name in the text field provided.
5. Click OK.
58
Remote Administration and Firmware Upgrades
Administrators need to know the following information on remote administration and
firmware upgrades:
•
“Wyse Rapport Version 4.4.x”
•
“Add-on Modules”
•
“Firmware Upgrades”
•
“User Instructions on the First Boot Process After Loading a Standard Image (v2.2 or
Earlier Only)” on page 59
•
“WinVNC” on page 60
Wyse Rapport Version 4.4.x
Rapport is a full-featured remote administration tool set available from Wyse Technology.
It accesses the thin client through the Rapport Agent, PXE, and VNC server utilities
installed on the thin client. Rapport allows the thin client administration functions (including
firmware upgrades) to be performed without requiring an administrator to visit the
individual thin client sites.
For specific information on using Rapport, consult the Rapport help documentation.
For local custom fields that can be accessed by Rapport, refer to “Custom Fields” on
page 36.
Note
When performing a mass distribution of a custom device image created with
Rapport, the source device image will require unique preparation prior to
creation and distribution. Please contact the device manufacturer for more
detailed information.
Add-on Modules
To install an add-on module, an administrator must use the built-in Rapport Agent, PXE,
and VNC server utilities of the thin client. Disable the Enhanced Write Filter and enable
the Enhanced Write Filter as needed to save the changes.
Firmware Upgrades
Intel's Preboot Execution Environment (PXE) is a protocol that defines interaction
between TCP/IP, DHCP and TFTP to enable a client to download a preboot environment
from a server.
The PXE client is installed on the thin client while the PXE server component is part of the
Rapport Administrative Software suite.
Note
Citrix ICA auto update does not function for the ICA client installed on the thin
client; updates are implemented through the standard firmware upgrade
process. The thin client does not support upgrading using the Microsoft
Windows update Web site.
59
User Instructions on the First Boot Process After Loading a Standard Image
(v2.2 or Earlier Only)
If you are running version 2.2 or earlier, you must follow these important instructions when
imaging the WintermTM 9 series Thin Clients with the standard XPe image downloaded
from the Wyse Web site.
Note
When performing a mass distribution of a custom device image that has
been created with Rapport, certain devices will require unique preparation
prior to image creation and distribution. Please contact the device
manufacturer for more detailed information.
The WintermTM 9 series Thin Clients automatically run through the configuration steps on
first boot after imaging. Failure to follow these instructions may result in system corruption.
You must not close the DOS window that is present during the process; the DOS window
will close automatically.
Event: The System Settings Change message may appear shortly after the first boot,
depending on the specific hardware configuration of the thin client.
•
The New Hardware Found message displays in the system tray (lower right hand
corner of the screen).
•
The System Settings Change message prompts for a system restart.
Figure 30
System Settings Change message
Action: If this System Settings Change message appears, click No. Do not interrupt the
thin client while it is automatically running through configuration and reboot.
60
WinVNC
Administrators Only - WinVNC Server is installed locally on the thin client. It allows a thin
client to be operated/monitored (shadowed) from a remote machine on which VNC Viewer
is installed. VNC is intended primarily for support and troubleshooting purposes.
VNC Server starts automatically as a service at thin client startup. The service can be
stopped/started by using the Services window (Start | Settings | Control Panel |
Administrative Tools | Services).
Note
Be sure to flush the Enhanced Write Filter during the current system session
if you want to permanently save the state of the service.
VNC Server Properties Settings
To open the WinVNC: Current User Properties dialog box, click Start | Programs |
WinVNC Current User Properties, or double-click the WinVNC icon in the system tray of
the administrator taskbar. The default password in this dialog box is Wyse.
Caution
The default password permits a remote administrator to configure or reset a
thin client from a remote location rather than making a personal appearance
at the thin client site. For security, it is highly recommended that the
password be changed immediately upon receipt of the thin client.
Figure 31
WinVNC: Current User Properties dialog box
Before a remote machine (on which VNC Viewer is installed) can access a thin client:
•
The IP address (or valid DNS name) of the thin client (the desktop that is to be
operated/monitored) must be given to the remote administrator/user.
The IP Address can be obtained from the Details area (Local Area Connection) of the
Network Connections dialog box (accessed by clicking Start | Settings | Network
61
Connections, clicking the Local Area Connection icon and scrolling down to the
Details area in the left pane).
Note
You can obtain the IP Address of an administrator thin client by hovering the
mouse arrow over the VNC icon in the system tray of the administrator
taskbar.
A password for the administrator to use must be entered into the WinVNC:
Current User Properties dialog box.
For the WinVNC: Current User Properties dialog box option details, refer to
the VNC Web site.
VNC Viewer Setup and Operation
VNC Viewer software is included as a component of the Rapport Administrative Software
suite and must be installed on the remote (shadowing) machine. The administrator/user of
the remote machine must know the IP address/name and the password of a thin client (the
desktop that is to be operated/monitored).
If another machine is to be used to access your thin client, the VNC Viewer software for
Unix/Linux and Win32 (Windows 95 and Windows NT) is available at no charge and can
be downloaded for installation on the remote machine from:
http://www.uk.research.att.com/vnc/.
Note
Detailed information on setting up and using VNC is available at the VNC
Web site.
The administrator/user of the remote (shadowing) machine can log-on to a thin client by
completing the following procedures:
1. Double-click the VNC Viewer icon to open the Connection Details dialog box.
Figure 32
VNC Connection Details dialog box
2. (Optional) If the network is slow, click Options... to open the Connection Options
dialog box.
3. (Optional) Select the Restrict Pixels to 8-bit check box in the Display area (this
increases speed at the expense of display quality), and click OK to return to the
Connection Details dialog box.
62
Figure 33
VNC Connection Options dialog box
Note
The VNC Connection Options dialog box varies for different VNC software
releases. Use the general guidelines in Table 1 to configure the VNC
Connection Options dialog box.
Table 1
VNC Connection Options dialog box guidelines
Selection
Description
Preferred encoding radio buttons
Normally the VNC viewer requests CopyRect,
Hextile, CoRRE and RRE in that order. The
selection alters this behavior by specifying the
encoding method to be used before any of the
others are tried.
Preferred encoding check box
Allow CopyRect encoding
When selected, VNC viewer informs the VNC
server it can cope with CopyRect encoding.
Misc check boxes
Request shared session
When you make a connection to a VNC server,
all other existing connections are normally
closed. This option requests that they be left
open, allowing you to share the desktop with
someone already using it.
Deiconify on Bell
Often a beep will sound because you are being
notified of something such as e-mail arriving or a
compilation finishing. This selection causes a
minimized VNC viewer to be restored when the
bell character (escape sequence) is received.
63
Table 1
VNC Connection Options dialog box guidelines, Continued
Selection
Disable clipboard transfer
Description
Clipboard changes caused by cutting or copying
at either the viewer of server are normally
transferred to the other end. This option disables
clipboard transfers.
Mouse check boxes
Emulate 3 Buttons (with 2-button
click)
Users with a two-button mouse can emulate a
middle button by clicking both buttons at once if
this option is selected.
Swap mouse buttons 2 and 3
Generally selected by left-handed persons.
Display check boxes
Restrict pixels to 8-bit (for slow
networks)
Trade-off of color depth for transmission speed.
View only
Select this option if you only want to monitor the
desktop of the remote thin client but do not want
to operate it using the keyboard and mouse.
Full-screen mode
Causes the connection to start in full-screen
mode.
64
4. In the VNC server text field, type the IP address or valid DNS name of the (the desktop
that is to be operated/monitored) thin client followed by a colon and 0. For example:
snoopy:0
or
132.237.16.238:0
5. Click OK to open the VNC Authentication dialog box.
Figure 34
VNC Authentication dialog box
6. Type the password of the thin client (the desktop that is to be operated/monitored) into
the Session password text field and click OK.
The thin client desktop (the desktop that is to be operated/monitored) will be displayed
in a separate window on the remote machine desktop (on which VNC Viewer is
installed). Use the mouse and keyboard on the remote machine desktop (on which
VNC Viewer is installed) to operate the thin client (the desktop that is to be operated/
monitored) just as you would if you were operating it locally.
65
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Reference Guide
Wyse® Winterm™ 9 series
Based on Microsoft® Windows® XP Embedded
Issue: 063005
Written and published by:
Wyse Technology Inc., June 2005
Created using FrameMaker® and Acrobat®