Waters Network Systems MS1008-TX Specifications

12
OPERATING MANUAL
PSX1008-TX and MS1008-TX Switch
Managed Switch with Eight 10/100Base-TX Ports
CORPORATE HEADQUATERS
MANUFACTURING/CUSTOMER SERVICE
5001 American Blvd. W., Suite 605
945 37 Avenue, NW
Bloomington, MN 55437
Rochester, MN 55901
Phone:
800.441.5319
Phone:
800.328.2275
Phone:
952.831.5603
Phone:
507.252.1951
Fax: 952.831.5605
th
Fax:
507.285.1952
Web site: http://www.watersnet.com
Table of Contents
1.0
Specifications ...............................................................................................5
2.0
Package Contents ........................................................................................7
3.0
Introduction ..................................................................................................7
3.1
Hardware Features........................................................................................ 8
3.2
Software Features ......................................................................................... 9
3.3
Management Methods................................................................................. 10
3.3.1
Console and Telnet Management............................................................ 10
3.3.2
Web-based Management......................................................................... 10
3.3.3
SNMP Network Management .................................................................. 10
3.4
Hardware Description .................................................................................. 11
3.5
LED Indicators............................................................................................. 12
3.6
Desktop Installation ..................................................................................... 12
3.6.1
Attaching Rubber Feet ............................................................................. 13
3.6.2
Power On................................................................................................. 13
4.0
Network Applications.................................................................................14
4.1
Network Configuration ................................................................................. 15
4.2
Main Menu................................................................................................... 17
4.3
Status and Counters.................................................................................... 18
4.4
Status and Counters - Port Status............................................................... 18
4.5
Status and Counters - Port Counters .......................................................... 19
4.6
Status and Counters - System Information.................................................. 19
4.7
Switch Static Configuration.......................................................................... 20
4.8
Administration Configuration ....................................................................... 20
4.9
Device Information ...................................................................................... 21
4.10
IP Configuration........................................................................................... 21
4.11
Change User Name and Password ............................................................. 21
4.12
Port / Trunk Configuration ........................................................................... 21
4.13
Port Mirroring Configuration ........................................................................ 22
4.14
VLAN Configuration..................................................................................... 23
4.15
Creating a VLAN Group............................................................................... 23
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4.16
Edit / Delete a VLAN Group......................................................................... 24
4.17
Priority Configuration ................................................................................... 24
4.18
MAC Address Configuration ........................................................................ 25
4.19
Filtering MAC Addresses............................................................................. 27
4.20
Misc. Configuration...................................................................................... 27
4.21
Port Security................................................................................................ 28
4.22
MAC Age Interval ........................................................................................ 29
4.23
Broadcast Storm Filtering ............................................................................ 29
4.24
Max Bridge Transmit Delay ......................................................................... 29
4.25
Protocol Related Configuration.................................................................... 30
4.26
Perport Configuration .................................................................................. 30
4.27
SNMP .......................................................................................................... 30
4.28
System Options ........................................................................................... 31
4.29
Community Strings ...................................................................................... 31
4.30
Trap Managers ............................................................................................ 31
4.31
GVRP .......................................................................................................... 31
4.32
LACP ........................................................................................................... 31
4.33
Aggregator Setting ...................................................................................... 31
4.34
State Activity................................................................................................ 32
4.35
LACP Status................................................................................................ 32
4.36
Reboot Switch ............................................................................................. 32
4.37
Xmodem Upgrade ....................................................................................... 32
5.0
Web-Based Management ...........................................................................32
5.1
Accessing Management Functions through the Web .................................. 33
5.2
Web Management Home Overview............................................................. 33
5.3
Port Status................................................................................................... 33
5.4
Port Statistics .............................................................................................. 34
5.5
Administrator ............................................................................................... 34
5.6
LACP Setting............................................................................................... 37
5.7
Aggregator Information................................................................................ 38
5.8
State Activity................................................................................................ 39
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5.9
Filter Database ............................................................................................ 40
5.9.1
IGMP Snooping...................................................................................... 40
5.9.2
Static MAC Address ............................................................................... 41
5.9.3
Port Security .......................................................................................... 41
5.9.4
MAC Address Filtering ........................................................................... 42
5.10
VLAN Configuration..................................................................................... 42
5.10.1
Basic VLAN Setting................................................................................ 44
5.11
Spanning Tree............................................................................................. 45
5.12
Port Mirroring............................................................................................... 48
5.13
SNMP .......................................................................................................... 48
5.14
Security Manager ........................................................................................ 50
5.15
TFTP Update Firmware ............................................................................... 50
5.16
Configuration Backup .................................................................................. 50
5.17
TFTP Backup Configuration ........................................................................ 51
5.18
Reset System .............................................................................................. 52
5.19
Reboot......................................................................................................... 52
6.0
Troubleshooting .........................................................................................53
6.1
Before Calling for Assistance ...................................................................... 53
6.2
Return Material Authorization (RMA) Procedure ......................................... 54
6.3
Shipping and Packaging Information........................................................... 55
7.0
Warranty......................................................................................................56
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1.0
Specifications
OPERATIONAL CHARACTERISTICS:
MAC Address Table:
Switching Mode:
Memory Buffer Size:
Performance:
8k
Store-and-forward
2Mb
Non-blocking wire speed (up to 3.8Gbps)
MANAGEMENT FEATURES:
Web-based, Telnet and console
SNMP
Port setting for duplex and speed
Port trunking (4 groups)
Port based and tagged VLANs (up to 256)
QoS
IGMP
GVRP
Port mirroring
Broadcast storm
Spanning Tree
NETWORK STANDARDS:
IEEE 802.3
IEEE 802.3u
IEEE 802.3x
IEEE 802.1q
IEEE 802.1p
IEEE 802.1d
IEEE 802.3ad
EMI/SAFETY COMPLIANCE:
FCC Class A, CE, UL cUL
NETWORK CABLE CONNECTORS
RJ45 shielded female ports
10/100Mbps:
CAT5 UTP or better
POWER SUPPLY:
Input Voltage
110 to 240 VAC, 50 to 60Hz
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Power Consumption
17 watts maximum
OPERATING ENVIRONMENT:
Ambient Temperature:
32° to 113°F (0° to 45°C)
Storage:
-40° to 158°F (-40°to 70°C)
Ambient relative humidity:
10% to 90% (non-condensing)
MECHANICAL:
Enclosure:
Rugged high-strength sheet metal suitable for stand-alone, wall or tabletop
mounting
Cooling Method: Fan cooled
PHYSICAL CHARACTERISTICS:
PSX Model:
Dimensions:
10 x 5.25 x 1.75 in (250 x 132 x 37.5mm)
Weight:
2.4lbs
MS Model:
Dimensions:
16 x 11 x 1.75 in (406x 279 x 37.5mm)
Weight:
3.7lbs (1.68kg)
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2.0
Package Contents
Examine the shipping container for obvious damage prior to installing this product.
Notify the carrier of any damage that you believe occurred during shipment. Ensure that
the items listed below are included. If an item is missing, please contact your supplier.
The 1008 switch package contains the following:
3.0
„
1008 Switch
„
Power Cord
„
Four Rubber Feet
„
RS-232 cable
„
User’s Guide
Introduction
In our modern society, communication and sharing information is essential to our lives.
Computer networks have proven to be one of the fastest methods of communication.
The 1008 series of switches are compact desktop size switches that are the ideal solution
for any network user. The 1008 switches provide high-performance managed switching
functions with low-cost connectivity. The 1008 switches feature store-and-forward
switching and will auto-learn and store source addresses with an 8K-entry MAC address
table.
The switch provides eight switched auto-sensing 10/100Base-TX RJ45 ports.
The
switch will automatically detect the speed of connected devices to accommodate both 10
and 100Mbps. The 10Mbps bandwidth will accommodate 10Mbps workgroup switches
while simultaneously providing the 100Mbps bandwidth required for multimedia
applications. All RJ45 ports support the Auto MDI/MDIX function.
With the built-in Web-based management functionality, managing and configuring the
switch is easy. From cabinet management to port-level control and monitoring, you can
visually configure and manage your network via your Web Browser. Just click your mouse
instead of typing command strings. The 1008 switch can be managed via the web, Telnet,
Console, or SNMP Management.
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Ethernet switching technology dramatically boosted the total bandwidth of a network,
eliminating congestion problems inherent with the carrier sense multiple access with the
collision detection (CSMA/CD) protocol and greatly reduced unnecessary transmissions.
This revolutionized networking. First, by allowing two-way, simultaneous transmissions
over the same port (full-duplex), bandwidth was essentially doubled.
Second, by
reducing the collision domain to a single switch-port, the need for carrier sensing was
eliminated. Third, by using the store-and-forward technology’s approach of inspecting
each packet to intercept corrupt or redundant data, switching eliminated unnecessary
transmissions that slow down network traffic.
Auto-negotiation regulates the speed and duplex of each port, based on the capability of
both devices. Flow-control allows transmission from a 100Mbps node to a 10Mbps node
without loss of data. Auto-negotiation and flow-control may have to be disabled for some
networking operations that involve legacy equipment. Disabling the auto-negotiation is
accomplished by hard setting the speed or duplex mode of a port.
3.1
Hardware Features
ƒ Conforms to IEEE 802.3, 802.3u, and 802.3x Ethernet Standards
ƒ Auto-sensing 10/100Base-TX RJ45 port ports
ƒ Automatic MDI/MDIX crossover for each 10/100Base-TX port
ƒ Console port on rear side for system configuration
ƒ Half-duplex mode for backpressure
ƒ Full-duplex for flow control
ƒ Store-and-forward switching architecture
ƒ Automatic address learning, address migration
ƒ 8K-entry MAC address table
ƒ 2Mbit memory buffer sharing
ƒ Performs non-blocking full wire speed
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3.2
Software Features
SNMP
RFC 1157 SNMP, RFC 1213 MIB II, RFC 1643 Ethernet Like,
RFC 1493 Bridge MIB, RFC 1757 RMON1, LANTECH
Enterprise MIB, RFC 1215 Trap
Management
Web management (IE)
Local console (RS-232 on rear side)
Telnet
Trunk
IEEE 802.3ad Trunk with LACP for load distribution control
and fail over recover
Up to 4 ports per group, maximum 4 groups
Class of Service
IEEE802.1p, Each port supports 2 priority queues (high/low)
QoS
System support 8 levels of priority and mapping to high/low
priority queue
VLAN
Port-based VLAN, 802.1Q Tag VLAN, Protocol type VLAN
VLAN ID up to 4094, VLANs up to 256 groups. GVRP
support.
IP Multicast
Support IGMP snooping, supports 256 groups.
Support 2 types of query mode (enable/disable or auto query)
Filter Database
Support per port static MAC address lock, MAC filter, port
security
Port Mirror
Use this feature to analyze port traffic. Supports maximum 8
ports.
Broadcast
None, 5%, 10%, 15%, 20%, 25%
Control
Spanning Tree
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IEEE802.1d support
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3.3
Management Methods
The 1008 switch series supports following management methods:
ƒ Console and Telnet Management
ƒ Web-based Management
ƒ SNMP Network Management
3.3.1
Console and Telnet Management
Console Management is done through the RS-232 Console Port. Use the RS-232 cable
supplied in your package to connect directly to a workstation from your 1008 switch.
Once an IP address has been set on the 1008 switch, you can use Telnet or Web
Management to login to the switch and modify the configuration.
3.3.2
Web-based Management
The 1008 provides an embedded HTML web site residing in flash memory. It offers
advanced management features and allow users to manage the switch from anywhere
on the network through a standard web browser.
3.3.3
SNMP Network Management
SNMP (Simple Network Management Protocol) provides a means to monitor and control
network devices, manage configurations, collect statistics, performance and security
information.
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3.4
Hardware Description
Front Panel
The Front Panel of the 1008 switch consists of 8 auto-sensing 10/100Mbps RJ45 ports
and either one Gigabit fiber port or one Gigabit copper port. The LED indicators are
also located on the front panel of the switch.
Figure 3-2. The Front Panel of the PSX-TX Switch
Rear Panel
The console port and a three-pronged AC power plug are located on the rear panel of
the switch. The 1008 switches work in the range 100-240V AC, 50-60Hz.
The console
port can be used to perform management functions. Console connection requires a
direct connection between the switch and a workstation with a RS-232 cable.
Figure 3-5. The Rear
Panel of the 1008 switch
Hardware Ports
ƒ Eight 10/100 auto MDI/MDIX 10/100Base-TX connections.
MDI allows you
to connect to another hub or switch and MDIX allows you to connect to a
workstation or PC. Therefore, Auto MDI/MDIX means that you can connect
to another switch or workstation without a crossover cable.
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3.5
LED Indicators
Figure 3-7. LED Indicators for 1008-TX switch
There are three LED-Indicators (100M, LK/ACT, FDX/COL) for each of the eight
10/100Base-TX copper ports. The following table provides the status and description of
the LEDs. The LEDs provide a real-time indication of systematic operation status.
Ethernet Port
LED
Status
Color
Description
Power
On
Green
Power On
On
Green
100M
The port is operating at the speed of
100Mbps
Off
In 10Mbps mode or no device is attached
On
Green
Blinks
Green
The port is successfully connecting with the
device
LNK/
ACT
The port is receiving or transmitting data
Off
FDX/
COL
No device is attached
On
Orange
The port is operating in full-duplex mode
Blinks
Orange
Collision of packets occurs in the port
Off
Half-duplex mode or no device is attached.
Table 3-1. LED Description
3.6
Desktop Installation
Choose a surface for your switch that is clean, smooth, level, sturdy and with a power
outlet nearby. Make sure there is enough clearance around the switch to allow
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attachment of cables, power cord and air circulation.
3.6.1
Attaching Rubber Feet
1. Make sure mounting surface on the bottom of the switch is free of grease and dust.
2. Remove adhesive backing from the rubber feet.
3. Apply the rubber feet to each corner on the bottom of the switch.
Figure 3-8. Attaching rubber feet to each corner on the bottom of the switch
3.6.2
Power On
Connect the power cord to the AC power socket on the rear panel of the switch. Check
the power indicator on the front panel to see if power is properly supplied.
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4.0
Network Applications
This section provides samples of network topology in which the 1008 switch can be used.
The 1008 series of switches are generally used as a desktop, workgroup or edge
segment switch.
Desktop Application
The 1008 series of switches provide the ideal solution for small workgroups. The switch
can be used as a standalone switch to which personal computers, servers, and print
servers are directly connected to form a small workgroup.
Figure 4-1. Desktop Application
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Segment Application
For enterprise networks where large data packets are constantly processed, this switch
is suitable for department users to connect to the corporate backbone.
Figure 4-2 Segment Application
The 1008 switch can be directly connected to PCs, workstations, and servers.
The
switch automatically learns node addresses, which are subsequently used to filter and
forward all traffic based on the destination address. You can use any of the copper ports
to connect with another switch to interconnect each of your small-switched workgroups
to form a larger switched network.
4.1
Network Configuration
This section explains how to configure console management via a direct connection to
the console port of the switch. Console management involves the administration of the
switch via a direct connection to the RS-232 console port. This port is a female DB-9
connector. From the Main Console Management Menu, you have access to all of the
management functions of the switch.
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Connecting a Terminal or PC to the Console Port
Figure 4-4. Connecting the 1008 switch to a terminal via RS-232 cable
Use the supplied RS-232 cable to connect a terminal or PC to the console port. The
terminal or PC to be connected must support the terminal emulation program.
After the
connection between switch and PC is made, run a terminal emulation program or
Hyper Terminal to match the following default characteristics of the console port:
Baud Rate:
9600 bps
Data Bits:
8
Parity:
None
Stop Bit:
1
Flow Control:
None
Figure 4-5. Communication Parameters
Console Menu
1. Press Enter once you have entered the parameters listed above.
2. Turn on the switch. The switch will display a series of messages as it performs a
self test. Once the self test is completed, the login screen will be displayed.
3. Enter the username and password.
The default user name is root, and the
default password is root. You may change the login identification to make it more
secure for your network (Section 4.11).
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4.2
Main Menu
The following five choices are listed on the Main Menu:
ƒ Status and Counters – Displays the status of the switch.
ƒ Switch Static Configuration - Use to configure the switch from another set of
menus.
ƒ Protocol Related Configuration - Configure the following protocol functions.
o STP
o SNMP
o GVRP
o LACP
ƒ Reboot Switch - Restart the system or reset switch to default configuration.
ƒ Logout - Exit the management functions.
Control Keys
The following keys are used to move between menu options in all menus:
Tab:
Use the tab key to move to the next menu option.
Backspace: Use the backspace key to move to the previous option.
Enter:
Use enter to make selection
Space:
Toggles selected item to move between configuration choices.
The bottom of the screen displays the keys that are used to for the management
functions.
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4.3 Status and Counters
Press the Tab or Backspace key to make your selection, and press Enter.
4.4
Status and Counters - Port Status
The Port Status’ screen displays the status of all of the ports.
ƒ Type - Displays the port speed for each port.
ƒ Enabled – You have the choice of enabling or disabling the port. Enabled will be
displayed as Yes and Disabled will be displayed as No.
The Default setting is
Yes.
ƒ Status - Display the status of the port. Down means there is no link, and Up
means there is a link.
ƒ Mode - Displays the actual port speed and duplex setting.
ƒ Flow Ctrl - Displays the flow control status. Flow control is ON by default.
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You can press the Tab or Backspace key to select a menu choice. Press the Enter
key to select item.
4.5
Status and Counters - Port Counters
The Port Counters’ screen provides the current status of the switch
4.6
Status and Counters - System Information
The System Information screen displays the following information:
ƒ System Description - The name of device type.
ƒ MAC Address - The unique hardware address assigned by manufacturer.
ƒ Firmware Version - Displays the switch’s firmware version.
ƒ Hardware Version - Displays the switch’s hardware version.
ƒ Kernel Version – Displays the switch’s kernel version.
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4.7
Switch Static Configuration
The Switch Static Configuration (on the Main Menu) menu provides the following
options:
4.8
Administration Configuration
The Administration Configuration (from the Switch Configuration menu) menu
provides the following options:
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4.9 Device Information
The Device Information menu provides the following information:
4.10
IP Configuration
The IP Configuration menu allows you to assign an appropriate IP address.
1. Select Edit to configure all items.
2. When you have completed the configuration, press the Esc key to return to the menu
line.
3. Select Save to save the new settings.
Note:
4.11
Always restart the switch once you have modified the configuration.
Change User Name and Password
You can change the User Name and Password from the Device Configuration menu.
The old password is required in order to make the change to the new password.
4.12
Port / Trunk Configuration
You can use this menu to change the port status and configure trunk groups. Use the
TAB key to change configure of these settings:
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ƒ Enabled – You can disable or enable the port control.
ƒ Auto Negotiate – You can enable or disable auto negotiation per port.
ƒ Speed/Duplex Config – Ports 1-8 can be set to 100Mbps or 10Mbps speed. Port 9
can only be set to 1000Mbps and set full-duplex or half-duplex mode.
ƒ Flow Control – You can set flow control function to be enabled or disabled.
Flow
control is enabled by default.
ƒ Group – You can set trunk group for port 1~port 8. You can set up to four trunk
groups.
4.13
Port Mirroring Configuration
Port mirroring is a method used for monitoring traffic in switched networks. Traffic can be
monitored through ports by one specific port.
The traffic that goes in or out monitored
ports will be duplicated into the monitoring port. Port mirroring is disabled by default.
Port Mirroring can be accessed from the Switch Static Configuration Menu.
ƒ Port Mirroring State - Use the space bar to toggle from Disable to Enable for
port-mirroring function.
ƒ Mirroring Port - The mirror port can be used to see all monitored port traffic.
ƒ Source Port - The source port is the port you want to monitor. All monitored port
traffic will be copied to sniffed port. You can select a maximum of nine ports to monitor
in the switch. User can choose to monitor RX frames only or TX frames only or both
RX and TX frames from the port.
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4.14
VLAN Configuration
The VLAN Configuration Menu can be accessed from the Switch Static
Configuration Menu. VLANs are disabled by default. Once you have enabled VLANs,
you may choose between the following:
ƒ 802.1q
ƒ 802.1q with GVRP
ƒ Port-based
PVID (Port VID): Set the port VLAN ID that will be assigned to untagged traffic on a
given port. This feature is useful for accommodating devices that you want to participate
in the VLAN but that don’t support tagging. Only one untagged VLAN is allowed per port.
Ingress Filter 1: Forward only packets with VIDs matching this port’s configured VID.
Use the Space bar to choose to forward or drop the frame that the VID does not match
this port’s configured VID.
Ingress Filter 2: Drop untagged frame. Use the Space bar to choose drop or forward
the untagged frame. Once you have set VLANs to enabled, you are ready to create a
VLAN group.
4.15
Creating a VLAN Group
1. Select Create a VLAN Group from the VLAN Configuration Menu.
2. Provide the following information for the VLAN:
ƒ VLAN Name:
Type a name for the new VLAN.
ƒ VLAN ID:
Type a VID (between 2~4094). The default is 1.
ƒ Protocol VLAN: Press the Space bar to choose the type of protocol.
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ƒ Mode:
4.16
•
Un-Tagged:
Assign untagged to the port.
•
Tagged:
Assign tagged to the port.
•
No:
The port is not a member of this VLAN group.
Edit / Delete a VLAN Group
To edit or delete a VLAN group, use the following instructions.
1. Select Edit/Delete a VLAN Group from the VLAN Configuration Menu.
2. Choose the VLAN group that you want to edit or delete and then press Enter.
3. You can modify the configuration for the VLAN.
4. Remember to choose Save once you have completed your modifications or VLAN
deletions so all configuration values are saved.
Note:
You cannot modify the default VLAN Name and VLAN ID, and you cannot delete
the default VLAN.
4.17
Priority Configuration
ƒ Levels 0~7 can be set to high or low queue service
ƒ High/Low Queue Service Ratio H: L:
User can select the ratio of high priority
packets and low priority packets.
o First In First Out: The sequence of packets sent depends on the order
of arrival.
o High to Low: The high priority packets are sent before low priority
packets.
o Ratio H: L: Select the preference given to packets in the switch's
high-priority queue.
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These options represent the number of high priority packets sent before one low priority
packet is sent.
For example, 2 High: 1 Low means that the switch sends two high
priority packets before sending one low priority packet.
Note:
Remember to save settings.
4.18
MAC Address Configuration
When you add a static MAC address, it remains in the switch's address table, regardless
of whether the device is physically connected to the switch.
This saves the switch from
having to re-learn a device's MAC address when the device is active again on the
network. User can add / modify / delete a static MAC address.
Add static MAC address
1. Select Add to add a static MAC address.
2. Enter the MAC address of the desired port. This port will be set to permanently
forward traffic, regardless of the device’s network activity.
3. Enter the port number under Port num.
4. If tag-based VLANs are set up on the switch, static addresses are associated with
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individual VLANs. Type the VID to associate with the MAC address.
5. Press ESC to return to the action menu line.
6. Select Save to save all configure values.
Edit Static MAC address
1. Select Edit to modify a static MAC address.
2. Choose the MAC address that you want to modify and then press Enter.
3. Select Edit to modify all the items.
4. Press ESC to return to the action menu line.
5. Select Save to save all configure values.
Delete static MAC address
1. Select Delete to delete a static MAC address.
2. Select the MAC address that you want to delete and then press Enter.
3. After deleting a static MAC address, select Save to complete the deleting operation.
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4.19
Filtering MAC Addresses
Edit Filtering MAC Addresses
1. Select Edit to modify a static filtering address.
2. Choose the MAC address that you want to modify and then press Enter.
3. Press Edit to modify all the items.
4. Press ESC to return to the action menu line.
5. Select Save to save all configure values.
Delete Filtering MAC Addresses
1. Press Delete to delete a Filtering MAC address.
2. Choose the MAC address that you want to delete and then press Enter.
3. After deleting the filtering MAC address, select Save to complete the deleting
operation.
4.20
Misc. Configuration
The following settings can be made through the Misc Configuration Menu:
ƒ Port Security
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ƒ MAC Age Interval
ƒ Broadcast Storm Filtering
ƒ Bridge Transmit Delay Bound
4.21
Port Security
A port in security mode will be “locked” which means no new addresses can be learned.
Only the incoming packets with SMAC already existing in the address table can be
forwarded normally. User can disable the port from learning any new MAC addresses,
and then use the static MAC addresses screen to define a list of MAC addresses that
can communicate with the secure port.
1. Select Edit to enable or disable the port security.
2. Press the Space bar to choose enable / disable item.
3. Press ESC to return to the action menu line.
4. Select Save to save the configure values.
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4.22
MAC Age Interval
Use this option to enter the number of seconds that an inactive MAC address remains in
the switch’s address table. The valid range is 300~765 seconds. Default is 300 seconds.
4.23
Broadcast Storm Filtering
This option is used to configure the broadcast storm control. The valid threshold value
is 5%, 10%, 15%, 20%, 25% and NO.
4.24
Max Bridge Transmit Delay
Bridge transit delay bound must be enabled before you can configure this function.
ƒ Max bridge transmit delay bound - Limit the packets’ queuing time in the switch. If
enabled, packets that exceed the queue will be dropped. Valid values are 1 sec, 2
sec, 4 sec and Off. The default is 1 second.
ƒ Enable Delay Bound - Limit the low priority packets queuing time in switch. If enabled,
the low priority packet will be sent once it exceeds the Max Delay Time.
ƒ Max Delay Time - Used to set the time that low priority packets are queued in switch.
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The valid range is 1~255 ms.
4.25
Protocol Related Configuration
The Protocol Related Configuration is accessed from the Main Menu.
The following
functions can be set in the Protocol Related Configuration menu:
ƒ STP – Disabled by default. Once STP has been enabled, you will be able to set the
system configuration and perport configuration.
ƒ SNMP
ƒ GVRP – Disabled by default.
ƒ LACP
4.26
Perport Configuration
ƒ PortState – Use this option to view the spanning tree status per port.
ƒ PathCost – Use PathCost to specify the path cost of the port that the switch is using
to determine the forwarding ports. If you change the value, the switch must be
rebooted for the new value to take effect.
ƒ Priority – Use this option to set port priority; you can make it more or less likely to
become the root port. If you change the value, the switch must be rebooted to use
the new value.
4.27
SNMP
The SNMP Menu is used to define management stations as trap managers and to enter
SNMP community strings.
Use this menu to define a name, location, and contact
person for the switch.
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4.28
System Options
The following settings can be made from the System Options Menu.
ƒ System Name – Enter a name to be used for the switch.
ƒ System Contact – Enter the name of contact person or organization.
ƒ System Location – Enter the location of the switch.
4.29
Community Strings
Use the Community Strings Menu to enter the following information:
ƒ Community Name - Enter the name of current strings.
ƒ Write Access – Determine the rights. Choose between:
o Read only - Read only enables requests accompanied by this string to display
MIB-object information.
o Read/Write – Read/write enables requests accompanied by this string to display
MIB-object information and to set MIB objects.
4.30
Trap Managers
A trap manager is a management station that receives traps or system alerts generated
by the switch.
If no trap manager is defined, no traps are received.
To create a trap
manager, enter the IP address of the station and a community string.
4.31
GVRP
The GVRP Menu allows you to enable and disable the GVRP (VLAN Registration
Protocol).
4.32
GVRP is disabled by default.
LACP
The LACP Configuration Menu provides the following options:
ƒ Aggregator Setting
ƒ State Activity
ƒ LACP Status
4.33
Aggregator Setting
ƒ Group:
Display the trunk group ID.
ƒ LACP:
Use the Space bar to enable or disable LACP (Link Aggregation Control
Protocol) support. If it is enabled, the group is LACP static trunking group. If it is
disabled, the group is local static trunking group.
ƒ LACP Work Port Num:
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This setting is the maximum number of ports that can be
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aggregated at the same time. If LACP is set to static trunking group, the additional
ports are on standby and able to aggregate if a work port fails. If it is set to local static
trunking group, the number must be the same as group ports.
NOTE:
Before setting LACP support, you have to set the trunk group.
4.34
State Activity
ƒ Active:
The port automatically sends LACP protocol packets.
ƒ Passive: The port does not automatically send LACP protocol packets, and
responds only when it receives LACP protocol packets from the opposite device.
4.35
LACP Status
This screen provides the status of the LACP configuration.
4.36
Reboot Switch
Rebooting the switch provides two choices.
ƒ Default: Reset switch to recover default configuration.
ƒ Restart: Reboot the switch with new configuration settings.
4.37
Xmodem Upgrade
To perform the Xmodem upgrade, press the X key to start upgrading for Xmodem.
Disconnect the terminal and modify baud rate to 57600bps.
Then, reconnect.
Once
attached, follow these instructions:
1.
Select send file under the transfer menu on the menu bar.
2.
Select the browse button to select the path.
3.
Select 1K Xmodem from protocol.
4.
Select Send.
5.
After successfully upgrading the new firmware, please modify baud rate to
9600bps.
5.0
Web-Based Management
This section introduces the configuration and functions of the Web-based management
of 1008 switch. The 1008 switch provides an embedded HTML website residing in flash
memory.
Management functions can be performed from anywhere on the network
through a standard Web Browser.
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NOTE: If you are using Win2000 with the Service Pack 2 function, the web
management function will be not be displayed correctly if the IE is below Version 5.5.
5.1
Accessing Management Functions through the Web
In order to use the management functions via your Web Browser, the following defaults
must be set.
Use the Console connection to modify the IP for use with your web
browser.
ƒ IP Address:
192.168.16.1
ƒ Subnet Mask:
255.255.255.0
ƒ Default Gateway: 192.168.16.254
ƒ User Name:
root
ƒ Password:
root
Once these settings have been made, access your Web Browser and type in:
http://192.168.16.1.
5.2
Enter the user name and password.
Web Management Home Overview
The opening screen will provide a picture of the switch at the top of the screen and menu
options to the left of your screen.
5.3
Port Status
The Port Status menu provides the following information:
ƒ State:
Displays the port status (ON or OFF depending on the user’s setting).
Unlink will be treated as off.
ƒ Link Status: Down is No Link. UP is Link.
ƒ Auto Negotiation:
Displays the auto negotiation mode.
Is it set to auto
negotiate or is it hard set to a speed.
ƒ Speed Status:
Current status of port
ƒ Duplex Status:
Display full-duplex or half-duplex mode.
ƒ Flow Control:
Displays the Flow Control current setting.
ƒ Config: Displays the state of user setting.
ƒ Atual:
Displays the negotiation result.
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5.4 Port Statistics
The following information provides a view of the current status of the unit.
Displayed below is a single port counter:
5.5 Administrator
The Administrator functions:
ƒ IP address – You can modify the IP address from this option.
You must reset the
switch and use the new IP address to connect via your browser.
ƒ Basic Switch settings – The following switch settings are displayed through this
option:
o Description – Displays the name of the device.
o MAC Address – Displays the unique hardware address assigned by the
manufacturer. This cannot be changed.
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o Firmware Version – Displays the switches firmware version.
o Hardware Version – Displays the switches firmware version.
o Kernel Version – Displays the default EEPROM value.
ƒ Advanced Switch Settings – The following switch settings are displayed through
this option:
o Miscellaneous Settings
ƒ
MAC Address Age-Out Time – Enter the number of seconds that
an inactive MAC address remains in the switch’s address table.
The valid range is 300 ~ 765 seconds.
The default is 300
seconds.
ƒ
Max Bridge Transit Delay Bound Control – Limit the packets
queuing time in the switch.
If enabled, the packets exceeding the
queue will be dropped. Valid values are 1, 2 or 4 seconds and Off.
The default is 1 second.
ƒ
Broadcast Storm Filter - This option is used to configure the
broadcast storm control.
It must be enabled and then the upper
threshold must be set for the individual ports. The threshold is the
percentage of the port’s total bandwidth used by broadcast traffic.
When the broadcast traffic for a port rises above the threshold that
has been set, broadcast storm control becomes active. The valid
threshold value is 5%, 10%, 15%, 20%, 25% and Off.
o Priority Queue Service Settings
ƒ
First Come First Service - The sequence of packets sent depends
on the arrival order.
ƒ
All High before Low - The high priority packets are sent before the
low priority packets.
ƒ
Weighted Round Ratio - Select the preference given to packets in
the switch's high-priority queue. These options represent the
number of high priority packets sent before one low priority packet is
sent.
For example, 2 High: 1 Low means that the switch sends 2
high priority packets before sending 1 low priority packet.
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ƒ
Enable Delay Bound – This setting limits the low priority packets
queuing time in switch.
The Default Max Delay Time is 255ms. If
the low priority packet that stays in switch exceeds the Max Delay
Time, it will be sent. The valid range is 1~255 ms.
ƒ
QoS Policy: High Priority Levels – There are 0~7 priority levels
that can be mapped to high or low queue.
When sending packets,
different priority Levels in VLAN Tag can be selected.
NOTE:
Make sure Max bridge transit delay bound control is
enabled before enabling Delay Bound.
o Protocol Enable Setting
ƒ
Enable Spanning Tree Protocol – The default is Disabled.
The
recommendation is to enable STP.
ƒ
Enable Internet Group Multicast Protocol – This option allows
you to enable IGMP protocol
ƒ
VLAN Operation Mode – You can make the selection between
802.1Q (Port Based) without GVRP VLAN mode, 802.1Q (Port
Based) with GVRP VLAN mode or Port Based.
ƒ
IGMP Query Mode - Recognize different Query from client or server
to decide which Queryer will be the first priority.
There are three
modes to choose from:
ƒ Auto Mode: Choose the indicated Switch, which has the
smallest IP address to be the Queryer.
ƒ Enable Mode: Enable one of Switches to be the Queryer.
ƒ Disable Mode: Disable the other Switches from being the
Queryer.
ƒ Console port information – The console connection is a standard interface used to
communicate with the switch via the serial port on the workstation. Section 4.1
describes the console connection.
ƒ Port controls - The following settings can be changed:
o State - You can disable or enable this port control.
o Auto Negotiation - Auto negotiation can be enabled or disabled per port
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o Speed Setting - You can set 100Mbps or 10Mbps speed (Port 1 ~ Port 8).
o Duplex setting - Set full-duplex or half-duplex mode.
o Flow control setting – Flow control function is set to enable or disable.
ƒ Link aggregation – Trunking provides a standardized means for exchanging
information between partner systems on a link.
This allows their Link Aggregation
Control instances to reach agreement on the identity of the Link Aggregation Group
to which the link belongs, move the link to that Link Aggregation Group, and ensure
that its transmission and reception functions in an orderly manner. Link aggregation
allows you to group up to eight consecutive ports into a single dedicated connection.
This feature can expand bandwidth to a device on the network. LACP operation
requires full-duplex mode.
For detailed information, refer to the IEEE 802.3ad
standard.
ƒ Filter database
ƒ VLAN configuration
ƒ Spanning Tree
ƒ Port Mirror
ƒ SNMP
ƒ Security Manager
ƒ TFTP Update Firmware
ƒ Configuration Backup
ƒ Reset System and Reboot.
5.6 LACP Setting
The system priority value is used to identify the active LACP.
The switch with the
lowest value has the highest priority and is selected as the active LACP.
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1. Group ID - A link aggregation can be created across two or more ports.
Select
the Group ID and then click on Get.
2. LACP – If enabled, the group is the LACP static trunking group. If it is disabled,
the group is the local static trunking group.
3. All ports support LACP dynamic trunking group. If connecting to a device that
also supports LACP, the LACP dynamic trunking group will be created
automatically.
4. Work ports - The maximum number of ports can be aggregated at the same
time.
If LACP static trunking group, the ports exceeding the maximum are on
standby and able to aggregate if a work port fails.
If it set to local static trunking
group, the number must be the same as group ports.
5. Select the ports to join the trunking group
6. If LACP enabled, you can configure LACP to either Active/Passive status in
each ports.
7. Select Apply to apply the settings.
5.7 Aggregator Information
The Aggregator Information screen displays the LACP information.
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5.8 State Activity
The State Activity screen provides the following information:
ƒ Active (select) - The port automatically sends LACP protocol packets.
ƒ Passive (no select) - The port does not automatically send the LACP protocol
packets, and responds only if it receives LACP protocol packets from the opposite
device.
A link with either two active LACP ports or one active port can perform dynamic LACP
trunking. A link with two passive LACP ports will not perform dynamic LACP trunking
because both ports are waiting for the LACP protocol packet from the opposite device.
When you select a trunking port, active status will be created automatically for an active
LACP.
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5.9
Filter Database
5.9.1
IGMP Snooping
The following topologies shown below indicate how the IGMP Query works within a
network:
2.
1.
3.
The 1008 switch supports IP multicast.
By enabling IGMP (Internet Group
Management Protocol) protocol, you will be able to display IGMP snooping information
from this screen.
member
ports.
You will be able to see the different multicast groups, VID and
IP
multicast
addresses
range
from
224.0.0.0
through
239.255.255.255.
IGMP is an internal protocol of the Internet Protocol (IP) suite.
IP manages multicast
traffic by using switches, routers, and hosts that support IGMP. Enabling IGMP allows
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the ports to detect IGMP queries and report packets and manage IP multicast traffic
through the switch.
IGMP uses the following three fundamental types of messages:
Message
Description
Query
A message sent from the query (IGMP router or switch)
asking for a response from each host belonging to the
multicast group.
Report
A message sent by a host to the query to indicate that the
host wants to be or is a member of a given group
indicated in the report message.
Leave Group
A message sent by a host to the query to indicate that the
host is no longer a member of a specific multicast group.
5.9.2
Static MAC Address
When you add a static MAC address, it remains in the switch's address table, regardless
of whether the device is physically connected to the switch. This saves the switch from
having to re-learn a device's MAC address when the disconnected or powered-off device
is active on the network again.
To add a static MAC address:
1. From the Main Menu, select Administrator.
2. Select Filter Database.
3. Click Static MAC Addresses. In the MAC address box, enter the MAC address to
and from which the port should permanently forward traffic, regardless of the device's
network activity.
4. In the Port Number box, select a port number.
5. If tag-based (IEEE 802.1Q) VLANs are set up on the switch, static addresses are
associated with individual VLANs. Type the VID (tag-based VLANs) to associate with
the MAC address.
6. Click the Add button.
5.9.3
Port Security
A port in security mode will be “locked” without permission of address learning. Only the
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incoming packets with static MAC already existing in the address table can be forwarded
normally.
You can disable the port from learning any new MAC addresses, and then
use the static MAC addresses screen to define a list of MAC addresses that can use the
secure port. Once you have entered the settings, click the Apply button to apply the
changes for port security.
5.9.4
MAC Address Filtering
MAC address filtering allows the switch to drop unwanted traffic. Traffic is filtered based
on the destination addresses.
1.
In the MAC Address field, enter the MAC address that you want to filter.
2.
VLAN ID - If tag-based (802.1Q) VLAN are set up on the switch, in the VLAN ID field
type the VID to associate with the MAC address.
3.
Click the Add button.
4.
Use the Delete button to delete unwanted MAC address.
5.10
VLAN Configuration
A Virtual LAN (VLAN) is a logical network grouping that limits the broadcast domain. It
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allows you to isolate network traffic so only members of the VLAN receive traffic from the
same VLAN members. Basically, creating a VLAN from a switch is logically equivalent of
reconnecting a group of network devices to another Layer 2 switch. However, all the
network devices are still plugged into the same switch physically.
The 1008 switch supports both port-based and protocol-based VLANs from the web.
By default, VLAN support is enabled and all ports on the switch belong to the default
VLAN. The default VID is 1.
NOTE: The default VLAN can’t be deleted or modified.
Port-based VLANs (IEEE 802.1Q VLAN)
The port-based tagging rule is an IEEE 802.1Q specification standard. Therefore, it is
possible to create a VLAN across devices from different switch vendors. IEEE 802.1Q
VLAN uses a technique to insert a tag into the Ethernet frames. The tag contains a
VLAN Identifier (VID) that indicates the VLAN numbers.
Protocol-based VLAN
In order for an end station to send packets to different VLANs, it has to be either
capable of tagging packets with VLAN tags or attached to a VLAN-aware device that
is capable of classifying and tagging the packet with different VLAN IDs.
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5.10.1
Basic VLAN Setting
To create a VLAN and add tagged member ports:
1. From the Main Menu, select Administrator.
2. Select VLAN Configuration.
3. Click the Add button.
4. Type a name for the new VLAN.
5. Type a VID (between 2-4094).
(The default is 1.)
6. From the Available Ports field, select the ports to include in the VLAN.
7. Select Add.
8. Click Apply.
To configure port VID settings:
1. From the Main Menu, select Tag-based (IEEE 802.1Q) VLAN page.
2. Select Port VID Settings.
Port VID (PVID) - Sets the Port VLAN ID that will be assigned to untagged traffic on a
given port.
For example, if port 9's Default PVID is 100, all untagged packets on port 9
will belong to VLAN 100. The default setting for all ports is VID 1. This feature is useful
for accommodating devices that you want to participate in the VLAN but that don't
support tagging. Only one untagged VLAN is allowed per port.
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Ingress Filtering
Ingress filtering allows frames belonging to a specific VLAN to be forwarded if the port
belongs to that VLAN. The 1008 switch has two ingress filtering rules:
ƒ Ingress Filtering Rule 1: Forward only packets with VID matching this port's
configured VID Ingress Filtering.
ƒ Rule 2:
5.11
Drop Untagged Frame.
Spanning Tree
The Spanning-Tree Protocol (STP) is a standardized method (IEEE 802.1D) for avoiding
loops in switched networks. When STP is enabled, only one path at a time is active
between any two nodes on the network. STP is disabled by default.
You can enable
the Spanning-Tree Protocol from the management functions through the Web.
1. Select Spanning Tree from the Advanced Menu.
2. Select enable Spanning-Tree protocol.
It is recommended that you enable STP
on all switches to ensure a single active path on the network.
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3. Review spanning tree information about the Root Bridge from the following screen.
The following table describes the Spanning Tree parameters.
Parameter
Description
Priority
You can change the priority value which is a value used to
identify the root bridge. The bridge with the lowest value has
the highest priority and is selected as the root.
Enter a
number 1 through 65535.
Max Age
You can change Max Age value, which is the number of
seconds a bridge waits without receiving Spanning-Tree
Protocol configuration messages before attempting a
reconfiguration.
Hello Time
Enter a number 6 through 40.
You can change Hello time value which is the number of
seconds between the transmissions of Spanning-Tree
Protocol configuration messages.
Enter a number 1
through 10.
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Forward Delay
You can change forward delay time, which is the number of
time
seconds a port waits before changing from its Spanning-Tree
Protocol learning and listening states to the forwarding state.
Enter a number 4 through 30.
The following parameters can be configured on each port. Click the Apply button
to modify.
The following table describes the path cost and port priority.
Parameter
Description
Port Priority
You can make a port more or less likely to become the root
port.
Path Cost
The range is 0-255, and the default setting is 128.
Specifies the path cost of the port that switch uses to
determine which ports are the forwarding ports.
The lowest
number of forwarding ports is 1, and the range is 1-65535.
The default value is base don IEEE802.1D.
10Mbps = 50-600
100Mbps = 10-60
If you change the value, you must reboot the switch.
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5.12
Port Mirroring
Port Mirroring is a method used to monitor traffic in switched networks. Traffic through
ports can be monitored by one specific port. That is, traffic goes in or out monitored ports
will be duplicated into mirror port.
The following explains the port mirroring settings.
ƒ Roving Analysis State - Enable or disable the port mirror function.
ƒ Mirror Ports – Lists the ports you want to mirror. All mirror port traffic will be copied to
mirror port. You can select a maximum of 9 monitor ports in the switch. If you want to
disable the function, you must set monitor port to none.
ƒ Monitor Rx - Monitored receives frames from the port.
ƒ Monitor Tx - Monitored sends frames from the port.
5.13
SNMP
SNMP is a protocol that governs the transfer of information between management and
agent. The 1008 switch supports SNMP V1.
Any network running Simple Network Management Protocol (SNMP) can manage the
switch, provided the Management Information Base (MIB) is installed correctly on the
management station.
You can define management stations as trap managers and then enter SNMP
community strings. You can also define a name, location, and contact person for the
switch.
Once you have entered the system options data, click Apply to update the
settings.
System Option
1.
Name - Enter a name to be used for the switch.
2.
Location - Enter the location of the switch.
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3.
Contact - Enter the name of a person or organization.
4.
Click the Apply button.
Community strings: serve as passwords and can be entered as one of the following.
ƒ Read only: Enables requests accompanied by this string to display MIB-object
information.
ƒ Read write: Enables requests accompanied by this string to display MIB-object
information and to set MIB objects.
Trap Manager
ƒ A trap manager is a management station that receives traps and alerts generated by
the switch. If no trap manager is defined, no traps are issued. Create a trap manager
by entering the IP address of the station and a community string.
o IP Address:
Fill in the trap device IP.
o Community Strings: The trap device community strings.
o Click “Add” button.
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5.14
Security Manager
The Security Manager allows you to modify your user name and password. The
default login is:
ƒ Default User Name:
root
ƒ Default Password:
root
5.15
TFTP Update Firmware
The following menu options provide system control functions to update firmware and
remote boot the switch.
1.
Copy firmware update to TFTP software directory.
2.
Select TFTP Update Firmware from the Menu.
3.
Select Update Firmware.
5.16
Configuration Backup
The Configuration Backup menu provides an option to restore the EEPROM value.
Before restoring, you must return the image in the TFTP service. The switch will
download the back flash image.
Use this screen to set the TFTP server’s IP address.
You can save the current
EEPROM value, and then proceed to the TFTP restore configuration screen to restore
the EEPROM value. Select Apply to complete the upload.
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5.17
TFTP Backup Configuration
Use this page to set TFTP server IP address. You can save current EEPROM value from
here, then go to the TFTP restore configuration page to restore the EEPROM value.
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5.18
Reset System
To return the switch to the default configuration, use the Reset System menu.
5.19
Reboot
The switch must be rebooted so the defaults are restored.
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6.0
Troubleshooting
All Waters’ switching products are designed to provide reliability and consistently high
performance in all network environments. The installation of Waters’ PSX/MS1008-TX
switch is a straightforward procedure (See Section 3.6). Should problems develop
during installation or operation, this section is intended to help locate, identify and correct
these types of problems. Please follow the suggestions listed below prior to contacting
your supplier.
However, if you are unsure of the procedures described in this section or
if the Waters’ ProSwitch 1008 switch is not performing as expected, do not attempt to
repair the unit; instead contact your supplier for assistance or contact Waters Network
Systems’ Customer Support Center at 800.328.2275 or email carolynl@watersnet.com.
6.1
Before Calling for Assistance
1. If difficulty is encountered when installing or operating the unit, refer back to the
Installation Section of this manual.
Also check to make sure that the various
components of the network are operational and compatible.
2. Check the cables and connectors to ensure that they have been properly connected
and the cables/wires have not been crimped or in some way impaired during
installation.
(About 90% of network downtime can be attributed to wiring and
connector problems.)
3. Make sure that an AC power cord is properly attached to the 1008.
4. Be certain that each AC power cord is plugged into a functioning electrical outlet.
Use the PWR LEDs to verify each unit is receiving power.
5. If the problem is isolated to a network device other than the Waters’ 1008 switch, it is
recommended that the problem device be replaced with a known good device.
Verify whether or not the problem is corrected.
If not, go to next step.
If the
problem is corrected, the Waters’ 1008 switch and its associated cables are
functioning properly.
6. If the problem continues, contact Waters Network Systems Customer Service at
800.328.2275 or email carolynl@watersnet.com for assistance.
When Calling for Assistance
Please be prepared to provide the following information.
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1. A complete description of the problem, including the following:
a. The nature and duration of the problem
b. Situations when the problem occurs
c. The components involved in the problem
d. Any particular application that, when used, appears to create the problem
2. An accurate list of Waters Network Systems product model(s) involved.
Include the
date(s) that you purchased the products from your supplier.
3. It is useful to include other network equipment models and related hardware,
including personal computers, workstations, terminals and printers; plus, the various
network media types being used.
4. A record of changes that have been made to your network configuration prior to the
occurrence of the problem.
Any changes to system administration procedures
should all be noted in this record.
6.2
Return Material Authorization (RMA) Procedure
All returns for repair must be accompanied by a Return Material Authorization (RMA)
number. To obtain an RMA number, call Waters Network Systems Customer Service at
800.328.2275 during business hours of 8:00 am to 5:00 pm (CT) or email
carolynl@watersnet.com.
When calling, please have the following information readily
available:
ƒ Name and phone number of your contact person
ƒ Name of your company/institution
ƒ Your shipping address
ƒ Product name
ƒ Failure symptoms, including a full description of the problem
ƒ Waters Network Systems will carefully test and evaluate all returned products, will
repair products that are under warranty at no charge, and will return the
warranty-repaired units to the sender with shipping charges prepaid (see Warranty
Information at the end of this manual for complete details).
However, if Waters
cannot duplicate the problem or condition causing the return, the unit will be returned
as: No Problem Found.
Waters Network Systems reserves the right to charge for the testing of non-defective
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units under warranty. Testing and repair of product that is not under warranty will result
in a customer (user) charge.
6.3
Shipping and Packaging Information
Should you need to ship the unit back to Waters Network Systems, please follow these
instructions:
Package the unit carefully. It is recommended that you use the original
container if available.
Units should be wrapped in a "bubble-wrap" plastic sheet or bag
for shipping protection. (You may retain all connectors and this Installation Guide.)
CAUTION: Do not pack the unit in Styrofoam "popcorn" type packing material.
This
material may cause electro-static shock damage to the unit.
Clearly mark the Return Material Authorization (RMA) number on the outside of the
shipping container.
Waters Network Systems is not responsible for your return shipping
charges.
Ship the package to:
Waters Network Systems
Attention:
Customer Service
945 37th Avenue, NW
Rochester, MN 55901
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7.0
Warranty
Waters Limited Product Warranty
LIMITED WARRANTY
Waters Network Systems’
Warranty Statement
Waters Network Systems’ products are warranted against defects in materials and workmanship.
The warranty period for each product will be provided upon request at the time of purchase.
Unless
otherwise stated, the warranty period is for the useable life of the product.
In the event of a malfunction or other indication of product failure attributable directly to faulty
materials and/or workmanship, Waters Network Systems will, at its option, repair or replace the
defective products or components at no additional charge as set for herein.
This limited warranty
does not include service to repair damage resulting from accident, disaster, misuse, neglect, lightning,
acts of God, tampering or product modification.
If a product does not operate as warranted during the applicable warranty period, Waters shall, at its
option and expense, repair the defective product or part, deliver to Customer an equivalent product or
part to replace the defective item. All products that are replaced will become the property of Waters.
Replacement products may be new or reconditioned. Any replaced or repaired product or part has a
ninety (90) day warranty or the remainder of the initial warranty period, whichever is longer.
Waters shall not be responsible for any custom software or firmware, configuration information, or
memory data of Customer contained in, stored on, or integrated with any products returned to Waters
pursuant to any warranty.
Service under the warranty may be obtained by contacting Waters Network Systems and receiving a
Return Material Authorization (RMA) number from Waters Network Systems.
Returned product
accompanied with the issued RMA number and prepaid shipping will be repaired or replaced by
Waters Network Systems.
Repaired or replaced products will be returned at no cost to the original
Buyer and shipped via the carrier and method of delivery chosen by Waters Network Systems.
A product’s lifetime ends when service and repair for the product can no longer be obtained from the
original manufacturer or its direct successor or assignee.
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Specific warranty by product family is as follows:
ProSwitch-FixPort:
Limited Lifetime
ProSwitch-FlexPort:
Limited Lifetime
ProSwitch-GS Series
Limited Lifetime
ProSwitch-Lite:
3 Years from date of manufacture (see note)
ProSwitch-POE Series
Limited Lifetime
ProSwitch-Secure:
Limited Lifetime (see note)
ProSwitch-SecureAir+:
Limited Lifetime
ProSwitch-Xpress:
Limited Lifetime
ProSwitch-Xtreme:
Limited Lifetime (see note)
ProSwitch-CS and CSX
3 Years from date of manufacture (see note)
ProMedia Converters
3 Years from date of manufacture (see note)
Note: Warranty period for any and all external power supplies is one (1) year from date of purchase.
EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, WATERS NETWORK SYSTEMS
GRANTS NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, BY STATUTE OR OTHERWISE,
REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR
MERCHANTABILITY, OR OTHERWISE.
WATERS NETWORK SYSTEMS’ LIABILITY UNDER THE WARRANTY SHALL BE LIMITED TO
PRODUCT REPAIR, OR REPLACEMENT OF THE BUYER’S PURCHASE PRICE.
IN NO EVENT
SHALL WATERS NETWORK SYSTEMS BE LIABLE FOR THE COST OF PROCUREMENT OF
SUBSTITUTE GOODS BY THE CUSTOMER OR FOR ANY CONSEQENTIAL OR INCIDENTAL
DAMAGES FOR BREACH OR WARRANTY.
SOFTWARE: Waters warrants that the software programs licensed from it will perform in substantial
conformance to the program specifications therefore for a period of ninety (90) days from the date of
shipment from Waters or its Authorized Sales Agent. Waters warrants the magnetic media containing
software against failure during the warranty period. No updates are provided. Waters sole obligation
hereunder shall be (at Waters discretion) to refund the purchase price paid by Customer for any
defective software products or to replace any defective media with software which substantially
conforms to Waters applicable published specifications. Customer assumes responsibility for the
selection of the appropriate applications program and associated reference materials. Waters makes
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no warranty that its software products will work in combination with any hardware or applications
software products provided by third parties, that the operation of the software products will be
uninterrupted or error free, or that all defects in the software products will be corrected. For any third
party products listed in the Waters software product documentation or specifications as being
compatible, Waters will make reasonable efforts to prove compatibility, except where the
non-compatibility is caused by a “bug” or defect in the third party’s product.
WARRANTIES EXCLUSIVE: IF A WATERS PRODUCT DOES NOT OPERATE AS WARRANTED
ABOVE, CUSTOMER’S SOLE REMEDY SHALL BE REPAIR, OR REPLACEMENT, AT WATERS
OPTION. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU
OF ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR
BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WATERS
NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY
OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE
OF ITS PRODUCTS.
WATERS SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND
EXAMINATION DISCLOSE THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR
WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER
INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR, OR ANY OTHER
CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING,
OR OTHER HAZARD.
LIMITATION OF LIABILITY:
IN NO EVENT, WHETHER BASED IN CONTRACT OR TORT
(INCLUDING NEGLIGENCE) SHALL WATERS BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL,
INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE,
LOSS OF BUSINESS, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION
WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR
INTERRUPTION OF ITS PRODUCTS, EVEN IF WATERS OR ITS AUTHORIZED RESELLER HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTHING HEREIN SHALL HAVE
THE EFFECT OF LIMITING OR EXCLUDING WATERS’S LIABILITY FOR DEATH OR PERSONAL
INJURY CAUSED BY NEGLIGENCE.
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