UTStarcom Shuttle CDM8964VM User guide

5U000124COA REV00 OM8964VM
080806_CDM8964VM Manual CoverREV00.indd 1
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GETTING STARTED....................................03
Package contents .........................................04
Phone dimensions ........................................04
Phone overview ............................................05
Menu overview .............................................07
Charging the battery ...................................08
Install/Remove the microSD card ................09
Using sensitive touch keys ...........................09
Turn the phone on/off .................................09
Display icons .................................................09
Entering text.................................................10
Activating your Virgin Mobile phone .........11
Finding your phone’s serial number ...........11
Programming your phone ...........................11
MY ACCOUNT...........................................13
Checking your Account Balance ..................14
Top-Up your account....................................14
CALLS & CONTACTS .................................15
Making, Receiving & Ending a call .............16
Adjusting master volume.............................17
Caller ID ........................................................17
Call waiting function ...................................17
Speakerphone...............................................17
Vibrate mode on/off ......................................17
Using auto keypad lock function ................17
Making an emergency call ..........................17
Options during a call ...................................18
Call setting ....................................................19
Checking all calls ..........................................19
Using contacts ..............................................20
Speed dialing ................................................21
Voice commands (VR)...................................21
Using your headset ......................................24
MESSAGING ..............................................25
Messaging .....................................................26
Create and send a new text message .........26
Create and send a new picture message ....26
Create and send a new video message ......27
Reading a message.......................................28
Voicemail.......................................................28
Sent message ................................................29
Message templates .......................................29
Create and send new email message .........30
Create and send new instant message .......30
Virgin alerts ..................................................30
Message settings ..........................................30
Erase messages .............................................31
MULTIMEDIA ............................................33
Camera ..........................................................34
Video camera ................................................35
Pictures and image album ...........................37
Video album .................................................37
Music and sound album ...............................38
Themes album ..............................................39
Contents 1
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USEFUL FEATURES ....................................41
SETTINGS ..................................................45
Change the display.......................................46
Ringtones, Alerts & Tones ............................47
Call options ...................................................48
Security..........................................................48
Msg settings ..................................................49
Game settings ...............................................49
Bluetooth ......................................................49
Memory .........................................................49
To set other options .....................................49
Phone info ....................................................50
CONNECTIVITY .........................................51
Bluetooth ......................................................52
Using the internet ........................................53
VirginXL ........................................................55
My stuff .........................................................56
APPENDIX .................................................57
CHAPTER 1
GETTING
STARTED
Package contents
Phone dimensions
Phone overview
Menu overview
Charging the battery
Install/Remove the microSD card
Using sensitive touch keys
Turn the phone on/off
Display icons
Entering text
Activating your Virgin Mobile phone
Finding your phone’s serial number
Programming your phone
GETTING STARTED
Calendar ........................................................42
Alarm clock ...................................................42
Tip calculator, Calculator, World clock &
Stopwatch .....................................................43
Voice commands...........................................43
Voice memo ..................................................44
12 Month limited warranty .........................58
Safety information for wireless handheld
phones...........................................................59
Safety information for FCC RF exposure ....62
SAR information ...........................................62
FDA consumer update .................................63
Emergency calls ............................................68
Compliance with other FCC regulations .....69
General safety ..............................................69
Antenna ........................................................69
Battery...........................................................70
Adapter/Charger...........................................71
Recycle your cell phone! ..............................71
FCC Hearing-Aid Compatibility (HAC)
regulations for wireless devices ..................72
U.S.Federal Communications Commission
radio frequency interference statement ....73
FCC compliance information .......................74
CHAPTER 1
Other files .....................................................39
Playing a game .............................................39
Media player.................................................40
2 Contents
080814_CDM8964_IM_EN.indd 2-3
2008.8.14 2:23:36 PM
H PACKAGE CONTENTS
H PHONE OVERVIEW
This package should include all items pictured below.
If any items are missing or different from the pictured items, contact the retailer where you purchased
the cellular telephone immediately.
Open view of your phone
Navigation and shortcut keys
Earpiece
Scroll through the menu options.
Left: Access VirginXL menu
Up: Access My Account menu
Right: Access Send Text Msg page
Down: Access My Stuff menu
Main LCD display
Displays the phone’s main menu,
features, modes, etc.
Right option button
Standard Battery
Phone
Perform the functions shown at the
bottom right of the display.
Left option button
Perform the functions shown at the
bottom left of the display.
END key/Power on and off key
SEND key
Press to end a call or to return to idle mode.
Press and hold to turn phone On/Off.
Press to make or receive a call and from
idle screen, access All Calls page.
User Guide
Travel Charger
BACK key
H PHONE DIMENSIONS
Dimensions: 1.86” x 3.90” x 0.69”
Weight: 3.56 ounces
4 Getting Started
080814_CDM8964_IM_EN.indd 4-5
Press to clear a digit from the display or to
return to the previous page.
Speaker key
Press and hold to turn speakerphone On/Off.
Microphone
Vibrate mode key
Press and hold to turn Vibrate
mode on/off.
Getting Started 5
2008.8.14 2:23:44 PM
H MENU OVERVIEW
Closed view of your phone
MAIN MENU
Speaker
Camera lens
Music, Ringtones, and
Sounds are played
through the speaker.
Lets you take pictures.
1. Messaging
Camera mirror
Displays your reflection while taking
a picture or recording video.
2. Contacts
1. Find name
2. Add new
3. Groups
4. Speed dial
3. Media Player
1. My music
2. My videos
3. Settings
Antenna area
Headset jack
Strap hole
VR key
Accessory eyelet (for optional straps and
lanyards).
Press to enable voice recognition.
Charger jack
Side volume key
• On idle: Adjusts the ringtone
volume. On a call: Adjusts the
earpiece volume.
When phone is closed:
• Press Up to turn the backlight
on. Press and hold to silence
all sounds.
• Press Down to turn the
ringtone off when receving
an incoming call.
6 Getting Started
080814_CDM8964_IM_EN.indd 6-7
5. VirginXL
6. My Stuff
Media Player key
Press for quick access to media player function.
Press for quick access to camera function.
microSD card slot
Insert a microSD card for
use in data and media storage.
3RD LEVEL
MAIN MENU
2ND LEVEL
9. Tools &
Settings
1. Tools
2. Display
3. Sounds
7. Pictures &
Videos
4. Call options
1. My ringtones
2. My music
3. My videos
4. My graphics
5. My games
6. My themes
7. My other stuff
1. Take a picture
2. Take a video
3. Send picture msg
4. Send video msg
5. My pictures
6. My videos
7. Help
3RD LEVEL
8. Surf the Web
4. My Account
Insert power cord to charge phone.
Camera key
2ND LEVEL
1. Send text msg
2. Send picture msg
3. Send video msg
4. Send IM
5. Send email msg
6. Inbox
7. Virgin Alerts
8. Voicemail
9. Sent
0. Saved
*. Msg settings
#. Erase msgs
5. Security
6. Msg settings
1. Calendar
2. Alarm clock
3. Tip calculator
4. Calculator
5. World clock
6. Stopwatch
7. Voice commands
8. Voice memo
1. Graphics
2. Menu style
3. Greeting banner
4. Contrast
5. Backlight
6. Themes
1. My ringtones
2. Msg tones
3. Service alerts
4. Volume
5. Power tone
6. Key tone
7. Dial sound
8. Slide tone
1. Call reminder
2. Call answer
3. Auto answer
4. Keyguard
1. Lock phone
2. Change lock code
3. Special numbers
4. Erase contacts
5. Erase downloads
6. Reset phone
1. Msg tones
2. Reminder
3. Text entry
4. Auto text
5. Save to sent
6. Signature
7. Group
8. Auto erase
Getting Started 7
2008.8.14 2:23:51 PM
2ND LEVEL
MAIN MENU
9. Tools &
Settings
7. Game settings
8. Bluetooth
9. Memory
0. Others
*. Phone info
3RD LEVEL
1. Volume
2. Backlight
1. Save options
2. Internal memory
3. External memory
1. Language
2. Airplane mode
3. TTY mode
4. Location
5. Touch key settings
6. Media player
1. My phone number
2. Version info
3. To remove the battery, inserting your finger
into the slot and pulling up from the back of
the battery and slide it out.
4. Slide the battery cover back into the unit.
H CHARGING THE BATTERY
To charge your battery
To install/remove your battery
1. Open the protective cover on the right side of
the phone and connect the charger adapter.
Plug the other end into a standard outlet.
1. Remove the battery cover from the unit.
2. Slide the battery into the slot located at the
bottom of the unit and press until you hear
the “click”.
2. To remove the adapter connection press the
adapter’s side buttons (1) and pull.
H I�NSTALL/REMOVE THE microSD CARD
The microSD card stores sounds, images, photos and
videos, music, and other files. (microSD card sold separately). microSD is a trademark of SD Card Association.
1. With the microSD card slot
opened, and the gold
contacts facing down, insert
the microSD card into the
slot. Push the card in until
it clicks into place. Close the
microSD card slot.
To turn off
1. Press and hold [
].
H DISPLAY ICONS
Display indicators
Icon
Name
Signal Strength
Current signal strength: the more
lines, the stronger the signal.
2. To remove the microSD card,
open the microSD card slot.
Use your thumb to press and
release the microSD card. It
will pop-out to allow you to
remove the card. Remove the
card and close the microSD card slot.
Phone Status (Normal Voice
Call/No Service/Emergency
Mode/Speakerphone Mode/1X
data call/EVDO data call)
H USING SENSITIVE TOUCH KEYS
Phone Message (SMS/MMS/Wap
push/Voice Mail), Virgin Alert,
Email, Instant Messenger
,
,
,
are touch-key sensors and
are sensitive to your light touch. When pressing
these keys, use the tip of your finger to touch the
center of each key. If you touch off-center, it may
activate a nearby function instead.
Note:
The touch sensor level can be adjusted to your preference.
For Touch key settings, see page 50.
Normal Ring/Ring and Vibrate/
Vibrate only/Vibrate mode/
Silence All
Alarm/Schedule is set
Bluetooth (On/Connected/Pairing)
TTY/GPS (Location)/Lock Mode
Battery (Strength/Charging)
H TURN THE PHONE ON/OFF
To turn on
1. Press and hold [
8 Getting Started
080814_CDM8964_IM_EN.indd 8-9
].
Getting Started 9
2008.8.14 2:24:8 PM
H ENTERING TEXT
The input mode (Alpha editor) will automatically
be activated when necessary to enter letters and
numbers. As shown below, there are 4 available
modes: Standard input mode (Abc), Input mode
(T9Abc), Numeric mode (123) and Symbols. The
input mode indicator appears on the upper right
of the display when letters and numbers are
entered. To select the desired input mode from
the 4 modes below, press Options and then select
input mode.
Useful keys
Key
Function
Press to accept a word and add
a space.
Press to select a letter case of the
standard text input or text input
mode.
and
indicate the standard text input.
and
indicate the predictive text input.
To enter text using the keypad
Key
2 Key
abc2
aábc2
3 Key
def3
deéf3
4 Key
ghi4
In T9Abc Mode, press to view
the next matching word if the
highlighted word is not the word
you intended.
6 Key
Press to delete a character to the
left of the cursor. Press and hold to
delete the entire word.
Confirm the letters and numbers
you entered.
10 Getting Started
080814_CDM8964_IM_EN.indd 10-11
Spanish
.@?!-,&:’/1
5 Key
ghií4
jkl5
mno6
3. Press [
]
] to search for the word.
Multi-tap input mode
Press the key labeled with the target letter once for the
first letter; press it twice for the second letter, and so on.
1. Press Options > change the mode to Abc.
English
1 Key
For example, to write ‘hello’ press [
[
][
][
][
].
mnñoó6
7 Key
pqrs7
8 Key
tuv8
9 Key
wxyz9
0 Key
0
Predictive mode (T9Abc)
T9 mode automatically compares your keystrokes with an
internal dictionary to “guess“ the word you want to type.
The most commonly used word will appear first. To use
T9Abc mode, press Options > T9Abc.
2. Press [
] to [
] to repeatedly input text.
For example, to write the letter “C”,
press [
] 3 times.
Numeric mode
Number mode allows you to enter numbers.
To activate your Virgin Mobile account, you need your
phone’s serial number. To locate it:
1. In standby mode, press ##MEID#
(that’s #-#-6-3-4-3-#).
2. The 18-digit serial number appears under the
letters “MEID“.
H P�ROGRAMMING YOUR PHONE
2. Press [
Once your account is active, you’ll receive your Virgin
Mobile phone number. When you are ready, follow these
steps to program it into your phone:
] to [
] to input numbers.
Symbol mode
Allows you to enter symbols.
1. Press and hold [
1. Press Options > change the mode to Symbols.
2. Dial ##VIRGIN# (that’s #-#-8-4-7-4-4-6-#)
2. Use the Navigation and shortcut keys to scroll.
Press the number for the symbol, and the
symbol appears in the text input screen.
3. You are now in the Programming menu. Scroll
down to Edit > Select.
Select MDN > Enter your cellular phone number
supplied to you during activation. > Press OK
key.
Next scroll down to MSID > Enter your network
ID supplied to you during activation. > Press OK
key.
Using the clr softkey back out and then select
Done. The phone will turn off automatically,
that’s how you know you are done.
3. To display more symbols, press the Navigation
keys [
] or [
].
HA
� CTIVATING YOUR VIRGIN MOBILE
PHONE
2. Press [
Before you can start talking, messaging, or
] to input text.
H F�INDING YOUR PHONE’S SERIAL
NUMBER
1. Press Options > change the mode to 123.
1. Press Options > change the mode to T9Abc.
] to [
downloading, you’ll need to activate service with
Virgin Mobile. To activate online, write down your
phone’s serial number (see below) and then go to
www.virginmobileusa.com and click on ”Activate”.
Or call Virgin Mobile at 1‐888‐322‐1122.
] to turn on your phone.
Getting Started 11
2008.8.14 2:24:22 PM
CHAPTER 2
4. “We’re getting your phone number for you”
will appear on the display, then your phone will
display your new Virgin Mobile phone number.
Write it down.
5. Scroll down to Finish > OK to complete the
activation process. Your phone will turn off and
back on by itself.
CHAPTER 2
MY ACCOUNT
MY ACCOUNT
That’s it:
It might take Virgin Mobile a couple of hours to get you
set up on their network. They will send your phone a text
message to let you know when you can start talking.
It may take up to 4 hours for VirginXL, voicemail, and
Top-Up features to activate.
Checking your Account Balance
Top-Up your account
12 Getting Started
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2008.8.14 2:24:23 PM
You can check your Virgin Mobile account status
two ways: In standby mode, press the Navigation
Key up or in standby mode, select Menu > My
Account. Your account information appears with
Top-Up information for your selected plan.
When your account is low or empty, you will
receive notification to Top-Up.
When your balance is low, you can Top-Up your
account from your phone:
Top-Up with a Top-Up Card
2. Press Select to access the Top‐Up Now link.
3. Enter your Account PIN and press the
Navigation Key down.
4. With Login highlighted, press OK key, or press
Select.
5. Enter your Top-Up card’s PIN number and press
OK key.
6. Scroll down to select Top‐Up Now and press
OK key.
] to exit.
Note:
If you made an error when entering your Account PIN,
simply highlight the text field. The left soft key will then
14 My Account
080814_CDM8964_IM_EN.indd 14-15
Top-Up with a Debit Card, Credit Card, or
PayPal Account
Before you can Top-Up from your phone with a debit card,
credit card, or PayPal account, you need to register the
card or PayPal account at www.virginmobileusa.com.
1. In standby mode, press Menu > My Account.
CHAPTER 3
2. Scroll down to the Top‐Up link and press OK
key.
CALLS &
CONTACTS
3. Enter your Account PIN and press the
Navigation Key down.
4. Scroll down to select Login and press OK key.
1. In standby mode, press Menu > My Account. Or,
from idle screen, press the Navigation Key up.
7. You are now Topped-Up. Press [
say Edit, press the key and then use the Back/Clr button to
clear the field. Re-enter the correct Account PIN.
5. Scroll down and select Credit Card or PayPal.
6. Enter the amount you want to Top-Up and
press OK key. You can Top-Up in amounts of
$10, $20 and up.
7. Scroll down to select Top‐Up Now and press
OK key.
8. At the confirmation screen, select Yes.
9. You are now Topped-Up. Press [
] to exit.
Note:
You can also Top-Up at www.virginmobileusa.com.
For more Information
For more information about your Virgin Mobile
account or Virgin Mobile service, visit
www.virginmobileusa.com.
Making, Receiving & Ending a call
Adjusting master volume
Caller ID
Call waiting function
Speakerphone
Vibrate mode on/off
Using auto keypad lock function
Making an emergency call
Options during a call
Call setting
Checking all calls
Using contacts
Speed dialing
Voice commands (VR)
Using your headset
CALLS & CONTACTS
H TOP-UP YOUR ACCOUNT
CHAPTER 3
H CHECKING YOUR ACCOUNT BALANCE
2008.8.14 2:24:24 PM
H MAKING, RECEIVING & ENDING A CALL
2. Select a number.
To reply to a missed call
To make a call
3. Press [
1. Press Now to display the list of missed calls.
1. Enter the area code and phone number.
Note:
• To redial the last number in the All Calls list, press
[
] twice.
• After 270 received, outgoing or missed calls, the oldest
call will automatically be erased from the history.
2. Press [
].
To answer a call
1. Press [
]. If your phone is set to “Slide
open” for “Call answer options”, simply open
the phone to answer a call. If your phone is
set to “Slide open+talk key” for “Call answer
options”, simply open the phone or press
[
] to answer a call. If your phone is set
to “Slide open+any key” for “Call answer
options”, simply open the phone or press any
key to answer a call. For information on how to
set your Call Options, see page 19.
].
Once the call is completed, a call summary appears.
To reject a call
1. Press [
To make a call using contacts
1. In standby mode, press Contacts to access the
Contacts list. Select the desired phone number
then press [
].
To adjust the call volume
1. During a call, press Side volume key up or down
to adjust the earpiece volume.
To insert a Time/Hard Pause feature
To end a call
1. Press [
] to dial the selected number.
] twice or Ignore.
To make a call using call list
Pauses are used for automated systems (i.e., Voicemail,
calling cards). Insert a pause after a phone number then
enter another group of numbers. The second set of
numbers is dialed automatically after the pause.
This feature is useful for dialing into systems that require a
code.
1. Enter a phone number and then press Options.
Select either Hard pause (“P”) or Time pause
(“T”).
Your phone logs up to 270 outgoing, received and missed
call numbers.
2. Press [
number.
1. In standby mode, press [
All Calls list.
To switch between two calls
] to display the
1. Press [
16 Calls & Contacts
080814_CDM8964_IM_EN.indd 16-17
] to dial, or press Save to save the
To answer another call while on the phone,
]. This places the first call on hold. To
press [
] again.
switch back to the first caller, press [
2. Select a number to call by using the navigation
] or [
].
key to scroll [
H SPEAKERPHONE
3. Press [
The speakerphone feature lets you hear audio through the
speaker and talk without holding the phone.
].
To answer a second call
1. Press [
on hold.
2. Press [
]. The first call is automatically put
] to end the second call.
The call on hold is automatically reconnected.
H ADJUSTING MASTER VOLUME
To adjust the master volume:
1. In standby mode, press Side volume key up or
down.
2. Select Silence All, Vibrate, Level 1 ~ Level 5 or
Level 5 + Vibrate > Select.
H CALLER ID
Identifies caller by displaying their phone number.
If the caller’s name and number are already stored in your
contact list, their name will appear. The caller ID is stored
in the Recent Calls Menu.
H CALL WAITING FUNCTION
Notifies you of a received call when you are already on a
call by sounding a beep tone and displaying the caller’s
phone number.
To activate the speakerphone in idle mode, press
[ ]. To activate the speakerphone while on a
call, press [ ] first.
H VIBRATE MODE ON/OFF
In standby mode, press and hold [
] to turn
Vibrate mode On/Off. In Vibrate Mode, all phone
sounds are turned off and the phone will vibrate
to notify you of an incoming call or message.
H USING AUTO KEYPAD LOCK FUNCTION
When the slide is closed, the touch keypad and
Navigation Key are automatically locked. If you
want to use the touch keypad and Navigation
Key, press and hold any side keys, then press and
hold OK.
H MAKING AN EMERGENCY CALL
The 911 feature automatically places the phone in
Emergency Call Mode when you dial the preprogrammed
emergency number, 911.
To make a 911 call in Lock Mode
1. Enter “911” and then press [
].
].
Calls & Contacts 17
2008.8.14 2:24:28 PM
2. The phone will remain in Emergency Mode
until you press Exit.
To make a 911 call using any available
system
1. Enter “911” and then press [
].
2. The phone will stay in Emergency Mode until
you press Exit. While the phone is in Emergency
Mode, the phone can receive a call from any
available system and you can make outgoing
calls.
H OPTIONS DURING A CALL
Note:
While on a call, long press the OK Key to unlock the
keypad.
Microphone off and on
To switch your phone’s microphone off
1. Press Mute.
To switch your phone’s microphone back on
1. Press Unmute.
To talk on speaker
1. Press Speaker.
To put a call on hold
To put a call on hold
1. Press [
].
18 Calls & Contacts
080814_CDM8964_IM_EN.indd 18-19
To return to the call on hold
To read a message during a call
1. Press [
1. Press Options > Messaging > Inbox > select a
message.
] again.
To save a number in the Contacts list during
a call
1. Press Options > Messaging > Send text Msg.
1. Press Options > Save.
To search for a number in the Contacts list
during a call
1. Press Options > Contacts > Contact List.
To search for a name or group in the Contacts
list
Enter the first letters of the name for the Name
Search. The entries are displayed starting with
the first entry matching the letters you entered.
To find a name manually in the Contacts list
1. Scroll using the navigation key [
[
].
] or
To view the details of a highlighted entry in
the Contacts list
1. Press OK.
For more information on Contacts, see page 20.
To search for a number in Recent Calls
during a call
1. Press Options > Recent Calls.
To write a text message during a call
For more information on creating a message, see
page 26.
Note:
During the call, you can only send text messages.
Multimedia messages cannot be sent or saved.
2. Select 5 seconds, 10 seconds, 20 seconds or Off
> Select.
To set the phone to Keyguard
1. In standby mode, press Menu > Tools & Settings
> Call options > Keyguard.
2. Select On or Off > Select.
H CHECKING ALL CALLS
You can view information about all Recent Calls. For more
options for all, missed, received and outgoing calls press
Options. Press Down Nav key for call history.
H CALL SETTING
To view All calls
To set call reminder
1. In standby mode, press [
1. In standby mode, press Menu > Tools & Settings
> Call options > Call reminder.
2. Select a call entry and press OK to view the
details.
2. Select Every 2 min, Every 10 min or Off > Select.
To view Missed calls
To answer a call by pressing any key
1. In standby mode, press [
1. In standby mode, press Menu > Tools & Settings
> Call options > Call answer.
2. Select the missed call entry and press OK to
view the details.
2. Select Slide open, Slide open + talk key or
Slide open + any key > Select.
To view Received calls
Note:
You can answer with any key except [
] and Ignore.
To set the phone to Auto answer
1. In standby mode, press [
Calls.
] > All Calls.
] > Missed Calls.
] > Received
2. Select the received call entry and press OK to
view the details.
1. In standby mode, press Menu > Tools & Settings
> Call options > Auto answer.
Calls & Contacts 19
2008.8.14 2:24:31 PM
To view Outgoing calls
1. In standby mode, press [
Calls.
] > Outgoing
2. Select the dialed call entry and press OK to
view the details.
To send a message from the Recent Calls list
1. Select the call then press Options.
2. Select Send text msg, Send picture msg or Send
video msg.
3. Write the message > Send.
3. Press OK to view the details.
2. Select an empty entry > Edit.
To set speed dial
To make a call from the Contacts list
3. Enter the appropriate information in each field.
1. In standby mode, press Menu > Contacts >
Speed dial.
1. In standby mode, press Menu > Contacts > Find
name.
2. Select a contact > [
].
To send information from the Contacts list
1. In standby mode, press Menu > Contacts > Find
name.
2. Select a contact > Send msg.
To delete a Call log
3. You can send the information via Send text
msg, Send picture msg or Send video msg.
1. Select the call then press Options.
4. Write the message > Send.
2. Select Erase > Yes.
To delete a contact
Note:
If no logs exist, the message “All calls empty” appears.
1. In standby mode, press Menu > Contacts > Find
name.
H USING CONTACTS
2. Select a contact > Options > Erase > Yes.
You can save names, phone numbers, and up to 500
contacts in the phone.
To add a contact
To view the Contacts list
1. In standby mode, press Contacts.
To search for a phone number
1. In standby mode, press Menu > Contacts > Find
name.
2. Input a name, or select a name from the list.
20 Calls & Contacts
080814_CDM8964_IM_EN.indd 20-21
1. In standby mode, press Menu > Contacts > Add
new.
2. Enter the appropriate information in each field.
3. To save a new contact > Save.
To make groups
1. In standby mode, press Menu > Contacts >
Groups.
4. To save a groups option > Save.
To send a group message
1. In standby mode, press Menu > Contacts >
Groups.
2. Select an empty entry > Assign.
3. Select a person > Select phone number > Done.
To update speed dial entry
2. Select an existing group and press Options >
Send text msg, Send picture msg or Send video
msg > Press OK.
1. Select a number > Reassign > Yes.
3. Write the message > Send.
To remove from speed dial
To add a member to a group
1. Select a number and press Erase > Yes.
1. In standby mode, press Menu > Contacts >
Groups.
H VOICE COMMANDS (VR)
2. Select an existing group and press Options >
Add member.
3. Select the entry you wish to add > Select.
2. Select a person > Select phone number > Done.
Your phone is equipped with a VR (Voice Recognition)
feature. This feature allows you to make calls or use the
phone’s functions by simply using your voice.
All you have to do is talk into the phone, and the phone
will recognize your voice and complete tasks by itself.
To erase a group
To use VR (Voice Recognition)
1. In standby mode, press Menu > Contacts >
Groups.
1. In standby mode, press Menu > Tools & Settings
> Tools > Voice commands. Or, in standby
mode, press the Side VR Key located on the
upper left side of the phone.
2. Select a user customizable group and press
Options > Erase > OK > Yes.
H SPEED DIALING
You can dial quickly using speed dialing. Up to nine speed
dial entries can be saved.
2. The phone displays the Command menu and
prompts you to say the name of the command
you want to use. To complete your task, simply
follow the voice prompts. You can say the
name of the command after you hear a beep.
Calls & Contacts 21
2008.8.14 2:24:32 PM
Call <Name or #>
Send video <Name or #>
Check <Item>
To set VR modes
Use the Call command to voice dial a name from your
contact list or a phone number. When dialing a number,
pronounce each digit, but do not pause noticeably
between the digits.
Use the Send command to send a video message to a
specified name or number.
The Check command lets you check status information
for your phone. You can say “Check” or “Check Status”
to see and hear all status information.
1. Press Settings > Modes.
1. If calling a contact from your list, say Call
<Name>. Your phone will ask you to confirm the name you said. Say “Yes” if it was
repeated correctly. That phone number will
be dialed. If there is more than one number
saved for that contact, you will be asked to
confirm which number to dial.
(Examples: - Call Tom Smith,
- Call 617 555-1212,
- Call Bob Carson’s mobile,
- Call Dee Harper at Home.)
Send text <Name or #>
Use the Send command to send a text message to a
specified name or number.
1. Say Send Text <Name>.
(Examples: - Send Text Tom Smith)
Follow instructions for sending a new message
on page 26.
Send picture <Name or #>
Use the Send command to send a picture message to a
specified name or number.
1. Say Send Picture <Name>.
(Examples: - Send Picture Tom Smith)
Follow instructions for sending a new message
on page 26.
22 Calls & Contacts
080814_CDM8964_IM_EN.indd 22-23
1. Say Send video <Name>.
(Examples: - Send video Tom Smith)
Follow instructions for sending a new message
on page 27.
1. Say Check followed immediately by one of
the items: (Status, Voicemail, Messages, Time,
Signal Strength, Network, Battery, My Phone
Number, Volume)
Lookup <Name>
Tutorial
Use the Lookup command to retrieve and display
information for any name stored in your contact list.
1. Say Lookup <Name>.
(Examples: - Lookup Tom Jones)
2. The View Contact page will be displayed for
that contact name.
Go to <Menu>
Use the Go To command to open an application on your
phone. You can say ”Go To” by itself and be prompted
to say the application name, or you can skip the prompt
by saying ”Go To” followed by the application name.
1. Say Go To followed immediately by
one of the items: (Messaging, Contacts,
Media Player, My account, VirginXL, My
stuff, Pictures&Videos, Surf the Web,
Tools&Settings)
1. For more information on using Voice
Recognition (VR), press Tutorial.
To set VR settings
To set VR confirmation
1. Press Settings > Confirmation.
2. You can control when the system asks you to
confirm a name or number.
3. Select Automatic, Always Confirm or Never
Confirm > OK.
To set VR adaptation
1. Press Settings > Adaptation > Adapt Voice.
2. You can adapt the system to your voice for
optimal recognition accuracy. During adaptation, the system will prompt you to speak a
series of short phrases. If you need to erase
adaptation data and set the system back to
the factory default, select Reset Voice.
2. You can control the level of audio guidance
provided by the system. In prompt mode (the
default), the system prompts for required
information. In readout mode, the system
prompts for required information and reads
out the contents of the screen. In expert
mode, audio guidance is provided by beeps
only.
3. Select Expert Mode, Prompt Mode or Readout
Mode > OK.
To set VR speakerphone
1. Press Settings > Speakerphone.
2. You can control how the system uses the
speakerphone. Select Always on to have
outgoing audio play through the speakerphone. Select Always off to have outgoing
audio play through the internal speaker.
Select Automatic to use the speakerphone
setting of the phone.
3. Select Automatic, Always On or Always Off
> OK.
To view VR about
1. Press Settings > About.
2. The Voice Signal or VSuite version appears.
3. Press Start to begin.
Calls & Contacts 23
2008.8.14 2:24:33 PM
CHAPTER 4
H USING YOUR HEADSET
To send or receive a call using your headset, connect the
headset to the jack located on the upper left side of your
phone. Once connected, the button on the headset
controls the following:
While in standby mode
1. Press the button once to list recent calls.
While the phone is closed
CHAPTER 4
MESSAGING
1. Press the button once to answer a call.
2. Press the button once to end the call.
Note:
Headset sold separately.
MESSAGING
2. Press the button twice to redial the last call.
Messaging
Create and send a new text message
Create and send a new picture message
Create and send a new video message
Reading a message
Voicemail
Sent message
Message templates
Create and send new email message
Create and send new instant message
Virgin Alerts
Message settings
Erase messages
24 Calls & Contacts
080814_CDM8964_IM_EN.indd 24-25
2008.8.14 2:24:33 PM
H MESSAGING
The messaging feature is an integrated messaging
application that lets you send and receive Text, Picture,
Video, Email, and Instant Messaging (IM) messages.
H C�REATE AND SEND A NEW PICTURE
MESSAGE
To add a new picture to a message
2. Enter phone number or press Options >
Contacts.
You can add picture and sound file to picture message.
If message exceeds 512Kb an error message will pop up.
1. When composing a message, press the
Navigation Key down to select the Image
window.
To delete a message
To send new picture message
2. Press Pictures > Camera.
4. Write the Subject > Text > Video > Send.
1. Select a message > Options > Erase > Yes.
1. In standby mode, press Menu > Messaging >
Send picture msg.
3. Take the picture > Select a taken picture >
Select.
5. To view sent messages, press Menu > Messaging
> Sent.
1. Select a message > Select > View > Reply.
2. Enter phone number or press Options >
Contacts.
To add a saved sound to the message
H C�REATE AND SEND A NEW TEXT
MESSAGE
3. Find the recipient and check the box by
selecting Select > Done > Done.
1. When composing a message, press the
Navigation Key down to select the Audio
window.
Note:
All successfully sent or failed messages will be saved in the
Sent folder.
To send new text message
4. Write the Subject > Text > Image > Audio >
Send.
2. Press Audio.
To reply to a message
1. In standby mode, press Menu > Messaging >
Send text msg.
2. Enter phone number or press Options >
Contacts.
3. Find the recipient and check the box by
selecting Select > Done > Done.
4. Write the message > Send.
5. To view sent messages, press Menu > Messaging
> Sent.
Note:
All successfully sent or failed messages will be saved in the
Sent folder.
5. To view sent messages, press Menu > Messaging
> Sent.
3. Select a saved sound > Select.
To add a new sound to the message
2. Press Videos.
Note:
All successfully sent or failed messages will be saved in the
Sent folder.
1. When composing a message, press the
Navigation Key down to select the Audio
window.
3. Select a saved video > Select.
To add a saved picture in the message
2. Press Audio > Record.
1. When composing a message, press the
Navigation Key down to select the Image
window.
3. Record the sound > Save.
1. When composing a message, press the
Navigation Key down to select the Video
window.
4. Choose a recorded sound > Select.
2. Press Videos > Camera.
2. Press Pictures.
H C�REATE AND SEND A NEW VIDEO
MESSAGE
3. Record a video clip > Stop > Save.
3. Select a saved image > Select.
To send a new video message
1. In standby mode, press Menu > Messaging >
Sent.
1. In standby mode, press Menu > Messaging >
Send video msg.
080814_CDM8964_IM_EN.indd 26-27
To add a saved video in the message
1. When composing a message, press the
Navigation Key down to select the Video
window.
To view all sent messages
26 Messaging
3. Find the recipient and check the box by
selecting Select > Done > Done.
To add a new video to a message
4. Choose a recorded video > Select.
Messaging 27
2008.8.14 2:24:35 PM
H READING A MESSAGE
To read new messages
1. Press View.
To read message using the Inbox
1. In standby mode, press Menu > Messaging >
Inbox.
2. Select a message > View.
To save new numbers from a received
message
1. In standby mode, press Menu > Messaging >
Inbox.
2. Select a message > View > Options > Save
Contact.
3. Select New entry or Existing entry.
4. Edit contacts list > Save.
To launch a URL address that appears in a
received message
1. Open the message that contains the URL
address.
2. Press Options > Launch URL.
3. Select the URL address in the message.
To save an object that appears in a received
multimedia message
1. Open the multimedia message.
2. Select the object > Options > Save attached.
Note:
If you save an image, it will be saved in one of the
categories in the My Stuff folder. If a sound file is saved, it
will be saved in the Voice Memo folder.
For My Stuff, see page 37.
To listen to voice messages
To access your voicemail box
To save sent message
1. In standby mode, press Menu > Messaging >
Voicemail or press and hold [
].
1. In standby mode, press Menu > Messaging >
Sent.
2. Follow the system prompts to enter your
password and retrieve your messages.
2. Select a sent message > View > Options > Save
msg.
H SENT MESSAGE
Note:
It will be saved in Saved folder.
To edit a message in the sent folder
1. In standby mode, press Menu > Messaging >
Sent.
1. In standby mode, press Menu > Messaging >
Voicemail.
2. Select a sent message > View > Options > Edit.
It will automatically call the voicemail center.
Note:
This option is only available for pending or failed messages
in your sent folder. You cannot edit messages that have
successfully been sent.
H VOICEMAIL
Whenever you receive new voicemail, an alert will pop up
on your phone’s screen.
To set up your voicemail
Before your phone can receive voicemail messages, you
must set up a 4-10 digit passcode and record a personal
voicemail greeting. When you have set up your voicemail,
all unanswered calls to your phone are automatically
transferred to voicemail, even if your phone is in use or
turned off.
3. To send the edited message. > Send.
To call a number in a sent message
1. In standby mode, press Menu > Messaging >
Sent.
2. Select a sent message > View > Options > Call
or [
].
To forward message to another recipient
1. In standby mode, press Menu > Messaging >
Voicemail or press and hold [
].
1. In standby mode, press Menu > Messaging >
Sent.
2. Follow the system prompts to setup your
password and record a greeting.
2. Select a sent message > View > Options >
Forward.
To save new numbers from sent message
1. In standby mode, press Menu > Messaging >
Sent.
2. Select a sent message > View > Options > Save
Contact.
3. Select New entry or Existing entry.
4. Edit contacts list > Save.
H MESSAGE TEMPLATES
If you often use the same words or phrases in your text
messages, save them as a template to save time.
To save the message as a template
1. In standby mode, press Menu > Messaging >
Msg settings > Auto text > Options > New.
2. Write a message > Save.
3. Enter phone number > Done > Send.
28 Messaging
080814_CDM8964_IM_EN.indd 28-29
Messaging 29
2008.8.14 2:24:36 PM
To edit the saved template message
HV
� IRGIN ALERTS
To set Text Entry Mode
To set Auto Erase
1. In standby mode, press Menu > Messaging >
Msg settings > Auto text.
To review the Virgin Alerts you’ve received
1. In standby mode, press Menu > Messaging >
Msg settings > Text entry.
1. In standby mode, press Menu > Messaging >
Msg settings > Auto erase.
2. Select T9Abc, Abc, ABC or 123 > Select.
2. Select Yes or No > Select.
HM
� ESSAGE SETTINGS
To create and edit the template message
H E�RASE MESSAGES
Customize your messages by adjusting the Message
Settings.
1. In standby mode, press Menu > Messaging >
Msg settings > Auto text.
Erase old messages to free up memory in your phone.
2. Select the message.
3. Press Options > Edit.
4. Edit a message > Save.
H C�REATE AND SEND NEW EMAIL
MESSAGE
You can send and receive email messages from your
phone. Check Virgin Mobile’s web site at
www.virginmobileusa.com for availability and pricing.
To launch mobile email
1. In standby mode, press Menu > My Stuff >
My other stuff > Mobile Email. Or, in standby
mode, press Menu > Messaging > Send email
msg.
H C�REATE AND SEND NEW INSTANT
MESSAGE
You can send and receive instant messages (IMs) from
your phone. Check Virgin Mobile’s Web site at
www.virginmobileusa.com for availability and pricing.
To launch instant messaging
1. In standby mode, press Menu > My Stuff >
My other stuff > IM. Or, in standby mode,
press Menu > Messaging > Send IM.
30 Messaging
080814_CDM8964_IM_EN.indd 30-31
1. In standby mode, press Menu > Messaging >
Virgin Alerts > View.
To set Message Tones
1. In standby mode, press Menu > Messaging >
Msg settings > Msg tones.
2. Select My ringtones or Vibrate mode.
• My ringtones: Select desired ringtone >
Assign. Select All alerts,
Message alerts or Voicemail
> Select.
Note:
To play ringtone, press Play.
• Vibrate mode: Choose On or Off > Select.
To set Reminder Message
1. In standby mode, press Menu > Messaging >
Msg settings > Reminder.
2. Select On or Off > Select.
Follow instructions for message templates on
page 29.
To set Save to Sent message
To erase all messages in each folder
1. In standby mode, press Menu > Messaging >
Erase msgs.
2. Select Inbox, Saved, Sent or All > Yes.
1. In standby mode, press Menu > Messaging >
Msg settings > Save to sent.
2. Select Auto, Off or User confirmation > Select.
To create a signature for messages
1. In standby mode, press Menu > Messaging >
Msg settings > Signature.
2. Check Use signature > Enter your signature in
the text field > Done.
To create and edit the contacts group
1. In standby mode, press Menu > Messaging >
Msg settings > Group.
2. For instructions on how to create a group, see
page 20.
Messaging 31
2008.8.14 2:24:37 PM
CHAPTER 5
MULTIMEDIA
MULTIMEDIA
CHAPTER 5
Camera
Video camera
Pictures and image album
Video album
Music and sound album
Themes album
Other files
Playing a game
Media player
32 Messaging
080814_CDM8964_IM_EN.indd 32-33
2008.8.14 2:24:37 PM
H CAMERA
Self timer
Memory gauge bar
Remaining memory
size will display.
Menu
Brightness
To switch video mode.
Off, 5 seconds,
10 seconds, 15 seconds
Fun frames
Normal, I love you,
Clown, Mona Lisa, I miss
you, Punch, Happy bus,
Frame, Happy birthday,
Monkey, Rabbit
White
balance
Auto, Sunny, Cloudy,
Tungsten, Fluorescent
Color effect
Normal, Gray, Sepia,
Negative
Resolution
1280x960, 1024x768,
640x480, 320x240,
176x144, 160x120
Quality
High, Medium, Low
Shutter
sound
Default, Say “Cheese”,
Ready! 123
To adjust the camera settings
1. In standby mode, press Menu > Pictures &
Videos > Take a picture.
2. Press Options before you take a picture.
Icons for camera
Menu
Options
Resolution
Display photo resolution
1280x960, 1024x768,
640x480, 320x240,
176x144, 160x120
Zoom
Brightness
1x, 2x, 4x, 8x
+2, +1 0 -1, -2
34 Multimedia
080814_CDM8964_IM_EN.indd 34-35
Options
Self timer
Image
controls
Zoom
Sub Menu
Take video
Resolution
Picture mode
Icon
To take a picture
Settings for camera
You can take pictures using the built-in camera.
The photos can be saved and sent using
multimedia messages.
Settings
To increase or decrease the brightness
1. Scroll using the Navigation Keys [
[
].
] or
To zoom in and out
1. Scroll using the Navigation Keys [
[
].
] or
1. In standby mode, press Menu > Pictures &
Videos > Take a picture.
2. Focus on the object > OK.
Note:
Your picture will be saved automatically to My Stuff > My
graphics > My pictures or Menu > Pictures & Videos > My
pictures.
To view pictures you’ve taken
1. In standby mode, press Menu > Pictures &
Videos > My pictures.
To delete the picture
Options > Erase
To take a new picture
Options > Take pic
To rename the picture
Options > Rename
To lock/unlock the
picture
Options > Lock/Unlock
To view the
information
Options > File info
To delete all pictures
Options > Erase all
To send pictures using multimedia message
2. Select the picture > View.
1. In standby mode, press Menu > Pictures &
Videos > Send picture msg.
3. To view more options > Options.
2. Write the message > Send.
H VIDEO CAMERA
My pictures option
Functions
Process
To send picture
message
Options > Send
To set a photo for a
specific contact
Options > Assign > Caller ID
To set a photo as
standby screen
Options > Assign > Wallpaper
To set a photo as
screensaver
Options > Assign >
Screensaver
To upload photo to a
web site
Options > Upload to My Pix
To move the picture to
the microSD card
Options > Move to card
You can record videos using built-in camera.
The videos can be saved and sent using
multimedia message.
Self timer
Memory gauge bar
Remaining memory
size will display.
File quality
Video mode
Brightness
Zoom
Multimedia 35
2008.8.14 2:24:43 PM
To set video camera settings
To increase or decrease the brightness
1. In standby mode, press Menu > Pictures &
Videos > Take a video.
1. Scroll using the Navigation Keys [
[
].
2. Press Options before you take a video.
To zoom in and out
Icons for video
Icon
Menu
Options
Resolution
Display video resolution
176x144
Zoom
1x, 2x, 4x, 8x
1. Scroll using the Navigation Keys [
[
].
] or
] or
To take a video
1. In standby mode, press Menu > Pictures &
Videos > Take a video.
2. Focus on the object > Record.
Brightness
+2, +1 0 -1, -2
Settings for video
Menu
Sub Menu
Options
Note:
Your video will be saved automatically to My Stuff > My
videos > All videos or Menu > Pictures & Videos > My
videos.
To view the recorded video
Take pic
To switch camera mode.
1. In standby mode, press Menu > Pictures &
Videos > My videos.
Self timer
Off, 5 seconds,
10 seconds, 15 seconds
2. Select the video clip > Play.
Image
controls
Settings
White
balance
Auto, Sunny, Cloudy,
Tungsten, Fluorescent
Color effect
Normal, Gray, Sepia,
Negative
Quality
High, Medium, Low
Cue sound
Default, “Action” /“Cut”,
“Ready” /“Stop”
Mute/
Unmute
To set mute On/Off
36 Multimedia
080814_CDM8964_IM_EN.indd 36-37
3. To view more options > Options.
My videos option
Functions
Process
To send video message
Options > Send
To delete the video clip
Options > Erase
To set the video
standby screen
Options > Assign > Wallpaper
To set as wallpaper in the display
To set the video
screensaver
Options > Assign >
Screensaver
To move the video clip
to the microSD card
Options > Move to card
To record a new
video clip
Options > Take video
3. Choose Wallpaper or Screensaver > Select.
To rename the video
clip
Options > Rename
To set as screensaver in the display
To lock/unlock the
video clip
Options > Lock/Unlock
1. In standby mode, press Menu > My Stuff > My
graphics > Screensavers.
To view the
information
Options > File info
To delete all video clips
Options > Erase all
1. In standby mode, press Menu > My Stuff > My
graphics > Wallpapers.
2. Select a picture > Assign.
To send videos using multimedia message
1. In standby mode, press Menu > Pictures &
Videos > Send video msg.
2. Write the message > Send.
H PICTURES AND IMAGE ALBUM
2. Select a picture > Assign.
3. Choose Wallpaper or Screensaver > Select.
H VIDEO ALBUM
You can play or delete the saved videos or move them to
external memory or to phone.
To play the downloaded or saved video clip
1. In standby mode, press Menu > My Stuff >
My videos.
You can view, assign or delete the saved pictures or move
them to external memory or to phone. The supported
formats are JPEG, GIF, BMP and PNG.
2. Select All videos > Select the video > Play.
To view the downloaded or saved image
and pictures
1. In standby mode, press Menu > My Stuff >
My videos.
1. In standby mode, press Menu > My Stuff > My
graphics > My pictures.
To move videos to external memory
2. Select All videos > Select the video > Options >
Move to card > Yes.
2. Select the picture > View.
Multimedia 37
2008.8.14 2:24:46 PM
Video player function key
Key
Press the navigation
key
right
Press the navigation
key
down
Press the navigation
key
left
Music player function key
Description
Key
4. Select MP3 file you want to add > Select > OK.
Description
Fast forward
Press the navigation
key
down
Play next music file
Play next video clip
Press the navigation
key
right
Fast forward
Fast rewind
Press the navigation
key
up
Play previous music file
Play previous video clip
Press the navigation
key
left
Fast rewind
OK
Play/Pause
OK
Play/Pause
Left Option Button
Mute/Unmute
Left Option Button
Mute/Unmute
Right Option Button
(Options Menu)
Full screen/Repeat
Right Option Button
(Options Menu)
Press the navigation
key
up
Side Volume Key
Volume Up/Down
Side Volume Key
2. Press Options > Create new.
To add MP3 file to selected playlist
1. In standby mode, press Menu > My Stuff > My
music > Playlists.
2. Select a saved playlist > Options > Add song.
3. MP3 file list will be displayed in alphabetical
order.
080814_CDM8964_IM_EN.indd 38-39
1. In standby mode, press Menu > My Stuff > My
music > All songs.
2. Select MP3 file > Options > Erase.
To delete all saved MP3 files
Volume Up/Down
1. In standby mode, press Menu > My Stuff > My
music > Playlists.
38 Multimedia
To delete a selected MP3 file
2. Press Options > Erase all.
Saved sounds can be played, set, deleted or moved to
external memory or the phone. Supported formats MIDI,
AAC and MP3.
2. Select All songs > Select a music file > Play.
2. Select a saved playlist > Options > Erase list.
Play all/My music/My video/
Shuffle/Repeat/Hide
To create a new playlist
1. In standby mode, press Menu > My Stuff > My
music.
1. In standby mode, press Menu > My Stuff > My
music > Playlists.
1. In standby mode, press Menu > My Stuff > My
music > All songs.
H MUSIC AND SOUND ALBUM
To listen to the saved music file
To delete a saved playlist
To display information on the selected MP3
file
1. In standby mode, press Menu > My Stuff > My
music > All songs.
2. Select MP3 file > Options > File info.
To listen to the recorded sound
1. In standby mode, press Menu > Tools & Settings
> Tools > Voice memo.
2. Select a sound > OK.
To set as a ringtone
1. In standby mode, press Menu > My Stuff > My
ringtones.
2. Select a sound > Assign.
3. Choose Contact, Group, All contacts or
All callers > Select.
• Ringtone: To Set as ringtone.
• Txt tone: Select All alerts, Message alerts or
Voicemail > Select.
H THEMES ALBUM
To set as the theme
1. In standby mode, press Menu > My Stuff > My
themes.
2. Select Red, Neutral or Black > Select.
H OTHER FILES
To view the list of files
1. In standby mode, press Menu > My Stuff > My
other stuff.
H PLAYING A GAME
Your phone comes preloaded with some demo games.
To play a game
1. In standby mode, press Menu > My Stuff >
My games.
2. Select a game > Play.
Multimedia 39
2008.8.14 2:24:49 PM
1. Press [
] > Yes.
To set the game options
tory, or in the my_music folder that is created by inserting the card and running the media player.
This will not delete any of your existing data.
If you transfer songs to your memory card from a Mac,
they may not play correctly on your phone.
To play video clip in my videos folder
1. In standby mode, press Menu > Tools &
Settings > Game settings > Volume.
1. In standby mode, press Menu > Media Player
> My videos.
2. Choose Silence All or Level 1 ~ Level 5 >
Select.
2. Choose Play all or All videos > Select.
To set the game backlight
To set the play mode
2. Choose 5 seconds, 10 seconds, 30 seconds,
Always on or Disable > Select.
H MEDIA PLAYER
Easy-to-use playback feature with the Media Player
allows you to play video clip or music file.
To play music file in the my music folder
1. In standby mode, press Menu > Media Player
> My music.
For video album, see page 37.
CHAPTER 6
USEFUL
FEATURES
1. In standby mode, press Menu > Media Player
> Settings.
2. Choose Repeat All, Shuffle or Auto off >
Select.
Calendar
Alarm clock
Tip calculator, Calculator, World clock & Stopwatch
Voice commands
Voice memo
USEFUL FEATURES
To set the game volume
1. In standby mode, press Menu > Tools &
Settings > Game settings > Backlight.
CHAPTER 6
To end the game
2. Choose Play all or All songs > Select.
For music and sound album, see page 38.
Note:
To load music onto your phone, you need a PC, Memory
Card Reader and MicroSD memory card (not included).
In order for the media player to find and play your
music files, they must either be in the main root direc-
40 Multimedia
080814_CDM8964_IM_EN.indd 40-41
2008.8.14 2:24:49 PM
H CALENDAR
Calendar helps you manage your schedule. Enter events in
the calendar and set a reminder using the alarm function.
To view calendar
1. In standby mode, press Menu > Tools & Settings
> Tools > Calendar.
Note:
Monthly view is displayed as the default.
3. On the Edit Schedule screen, enter information
into the appropriate fields. > Save.
H T�IP CALCULATOR, CALCULATOR,
WORLD CLOCK & STOPWATCH
To erase a saved event
To use tip calculator
1. In standby mode, press Menu > Tools & Settings
> Tools > Calendar.
The Tip Calculator helps you calculate how much tip to
include with a bill.
2. Press [
cities.
1. In standby mode, press Menu > Tools & Settings
> Tools > Tip calculator.
3. To set daylight saving, press DST.
2. Select a saved event > Erase > Yes.
H ALARM CLOCK
In the monthly view
To set an alarm
To
Press
Move to another day
[
[
] for Previous day
] for Next day
Move to another week
[
[
] for Previous week
] for Next week
1. In standby mode, press Menu > Tools & Settings
> Tools > Calendar.
2. Select a day > New.
3. On the New Schedule screen, enter information
into the appropriate fields. > Save.
To edit an event
1. In standby mode, press Menu > Tools & Settings
> Tools > World clock.
2. Enter the amount of your bill and move the
next field Tip.
/
/
/
] to select different
4. Complete the appropriate fields. > Save.
To use the stopwatch
3. Enter the percentage amount to tip and move
the next field Split.
1. In standby mode, press Menu > Tools & Settings
> Tools > Stopwatch.
2. Select Alarm 1, Alarm 2 or Alarm 3. > Select.
4. Enter the amount of split number. The new bill
amount is shown.
2. Press Start to start the stopwatch.
3. Enter information into the appropriate fields.
> Save.
To use the calculator
3. Press Cont to save Lap time and start counting
another. Up to eight laps can be timed.
Use the Calculator for basic mathematical equations.
4. Press Stop to stop the stopwatch.
1. In standby mode, press Menu > Tools & Settings
> Tools > Calculator.
5. Press View to display the recorded lap time.
1. In standby mode, press Menu > Tools & Settings
> Tools > Alarm clock.
To view saved alarms
To create a new event
To use world clock
1. In standby mode, press Menu > Tools & Settings
> Tools > Alarm clock.
To edit existing alarms
1. In standby mode, press Menu > Tools & Settings
> Tools > Alarm clock.
2. Select an existing alarm > Select > Edit an alarm
> Save.
2. Enter the first number then press [
[
](×), [
](+) or [
](–).
](÷),
6. Press Reset to reset the stopwatch.
H VOICE COMMANDS
3. Enter the second number then press OK to
calculate.
In standby mode, press Menu > Tools & Settings >
Tools > Voice commands.
Press [
] to enter a decimal point and [
]
to change the number from positive or negative.
Follow instructions for Voice Commands (VR) on
page 21.
1. In standby mode, press Menu > Tools & Settings
> Tools > Calendar.
2. Select a saved event > Edit.
42 Useful Features
080814_CDM8964_IM_EN.indd 42-43
Useful Features 43
2008.8.14 2:24:52 PM
To erase a saved voice memo
To record a voice memo
1. In standby mode, press Menu > Tools & Settings
> Tools > Voice memo.
1. In standby mode, press Menu > Tools & Settings
> Tools > Voice memo > New.
CHAPTER 7
H VOICE MEMO
2. Select a voice memo > Options > Erase > Yes.
2. To stop recording and save the voice memo >
Save.
1. In standby mode, press Menu > Tools & Settings
> Tools > Voice memo.
CHAPTER 7
SETTINGS
2. Select the voice memo > OK.
SETTINGS
To listen to a saved voice memo
To send a voice memo using multimedia
message
1. In standby mode, press Menu > Tools & Settings
> Tools > Voice memo.
2. Select a voice memo > Options > Send message.
3. Write the message > Send.
To rename a saved voice memo
1. In standby mode, press Menu > Tools & Settings
> Tools > Voice memo.
2. Select a voice memo > Options > Rename.
3. Edit name > Save.
Change the display
Ringtones, Alerts & Tones
Call options
Security
Msg settings
Game settings
Bluetooth
Memory
To set other options
Phone info
44 Useful Features
080814_CDM8964_IM_EN.indd 44-45
2008.8.14 2:24:53 PM
H CHANGE THE DISPLAY
To set the caller ID
To set the background image
To set the graphics
1. In standby mode, press Menu > Tools &
Settings > Display > Graphics > Caller ID.
1. In standby mode, press Menu > Tools & Settings
> Display > Themes.
2. Select VMU default > Select.
2. Select Red, Neutral or Black > Select.
To set service alerts
To change the menu style
H RINGTONES, ALERTS & TONES
1. In standby mode, press Menu > Tools & Settings
> Display > Menu style.
To set call ringtones
1. In standby mode, press Menu > Tools & Settings
> Sounds > Service alerts.
To set the wallpaper
1. In standby mode, press Menu > Tools &
Settings > Display > Graphics > Wallpapers.
2. Select Picture or Video.
3. Select the wallpaper image or video clip >
Select.
Note:
To play/stop sound, press Play or Stop.
• Vibrate mode: Select On or Off > Select.
2. Choose Minute beep or Call connect > On or
Off > Select.
2. Select Graphic type or List type > Select.
1. In standby mode, press Menu > Tools & Settings
> Sounds > My ringtones.
To set the screensaver timeout
To enter a greeting message
2. Select a ringtone > Assign.
1. In standby mode, press Menu > Tools &
Settings > Display > Graphics > Screensavers >
Timeout setting.
1. In standby mode, press Menu > Tools & Settings
> Display > Greeting banner.
Note:
To play/stop sound, press Play or Stop.
1. In standby mode, press Menu > Tools & Settings
> Sounds > Volume.
3. Select Contact, Group, All contacts or
All callers > Select.
2. Select Ringer volume, Voice call or
Speakerphone > Select.
2. Select 5 seconds, 10 seconds, 20 seconds,
30 seconds or Off > Select.
To set the screensaver image
2. Edit the greeting banner message, then press
the Navigation Key down, to select the Font
color, then press the Navigation Key down, to
select the Outline color > Save.
1. In standby mode, press Menu > Tools &
Settings > Display > Graphics > Screensavers
> Screensaver.
To set the contrast display
2. Select your screensaver image. > Select.
2. Select Highest, High, Medium, Low or Lowest
> Select.
Note:
To preview image, press OK.
To set the clock format
1. In standby mode, press Menu > Tools &
Settings > Display > Graphics > Clock format.
2. Select Digital, Analog, Digital+Analog or Off
> Select.
46 Settings
080814_CDM8964_IM_EN.indd 46-47
1. In standby mode, press Menu > Tools & Settings
> Display > Contrast.
To set time for backlight
1. In standby mode, press Menu > Tools & Settings
> Display > Backlight.
• Ringtone: To Set as ringtone.
• Txt tone: Select All alerts, Message alerts or
Voicemail > Select.
To set msg tones
1. In standby mode, press Menu > Tools & Settings
> Sounds > Msg tones.
2. Select My ringtones or Vibrate mode > Select.
• My ringtones: Select the desired Msg tones
> Assign. Select All alerts,
Message alerts or Voicemail
> Select.
To set the ringer volume
• Ringer volume: Select Silence All, Vibrate,
Level 1 ~ Level 5 or
Level 5 + Vibrate > Select.
• Voice call: Select Level 1 ~ Level 5 > Select.
• Speakerphone: Select Level 1 ~ Level 5 >
Select.
To set the power tone on/off
1. In standby mode, press Menu > Tools & Settings
> Sounds > Power tone.
2. Choose Power on tone or Power off tone >
On or Off > Select.
2. Select LCD or Keypad > 5 seconds, 10 seconds,
30 seconds, Always on or Disable. > Select.
Settings 47
2008.8.14 2:24:55 PM
To set the key tone
To lock your phone
H MSG SETTINGS
External memory
1. In standby mode, press Menu > Tools & Settings
> Sounds > Key tone.
1. Press Lock phone.
1. In standby mode, press Menu > Tools & Settings
> Memory > External memory.
2. Select Silence All, Level 1 ~ Level 5 > Select.
2. Select Lock now, Lock on power on or Unlock
> Select.
In standby mode, press Menu > Tools & Settings >
Msg settings.
For Msg settings, see page 30.
To set the dial sound
To change the password
H GAME SETTINGS
2. View the External memory information. >
Done.
1. In standby mode, press Menu > Tools & Settings
> Sounds > Dial sound.
1. Press Change lock code.
In standby mode, press Menu > Tools & Settings >
Game settings.
2. Select DTMF or Instrument > Select.
2. Enter New code > Enter again Confirm code
> Save.
For Game settings, see page 40.
To set the slide tone
To edit special numbers
H BLUETOOTH
1. In standby mode, press Menu > Tools & Settings
> Sounds > Slide tone.
1. Press Special numbers.
In standby mode, press Menu > Tools & Settings >
Bluetooth.
2. Select On or Off > Select.
2. Select an existing special number. > Edit >
Edit the special phone number. > Save.
H CALL OPTIONS
To erase special numbers
In standby mode, press Menu > Tools & Settings >
Call options.
1. Press Special numbers.
For Call Options, see page 19.
H SECURITY
To access security menus
1. In standby mode, press Menu > Tools & Settings
> Security.
2. Enter your password.
Note:
The default lock code will be the last 4 digits of your
phone number.
48 Settings
080814_CDM8964_IM_EN.indd 48-49
2. Select an existing special number. > Erase
> Yes.
To erase all contact lists
1. Press Erase contacts > Yes.
To erase all downloaded contents
For Bluetooth, see page 52.
H MEMORY
Save options
1. In standby mode, press Menu > Tools & Settings
> Memory > Save options.
2. Select Pictures or Videos > Select.
3. Select Internal memory or External memory >
Select.
1. Press Erase downloads > Yes.
Internal memory
To reset your phone
1. In standby mode, press Menu > Tools & Settings
> Memory > Internal memory.
1. Press Reset phone > Yes.
H TO SET OTHER OPTIONS
Language
1. In standby mode, press Menu > Tools & Settings
> Others > Language.
2. Select English or Español > Select.
Airplane mode
1. In standby mode, press Menu > Tools & Settings
> Others > Airplane mode.
2. Select On or Off > Select.
TTY mode
1. In standby mode, press Menu > Tools & Settings
> Others > TTY mode.
2. Select Enable TTY or Disable TTY > Select.
Location
1. In standby mode, press Menu > Tools & Settings
> Others > Location.
2. Select E911 only or Location on > Select.
2. View the Internal memory information. > Done.
Settings 49
2008.8.14 2:24:56 PM
CHAPTER 8
Touch key settings
1. In standby mode, press Menu > Tools & Settings
> Others > Touch key settings.
2. Select Touch sensor level or Vibration.
• Touch sensor level: Select Low, Medium Low,
Medium, Medium High, High.
Media player
CHAPTER 8
CONNECTIVITY
1. In standby mode, press Menu > Tools & Settings
> Others > Media player.
2. Select Play after call or Slide.
• Play after call: Select Resume or Exit.
CONNECTIVITY
• Vibration: Select On or Off.
3. Press Select.
• Slide: Select Keep play or Exit.
3. Press Select.
H PHONE INFO
To view my phone number
Bluetooth
Using the Internet
VirginXL
My stuff
1. In standby mode, press Menu > Tools & Settings
> Phone info > My phone number.
To view SW version info
1. In standby mode, press Menu > Tools & Settings
> Phone info > Version info.
50 Settings
080814_CDM8964_IM_EN.indd 50-51
2008.8.14 2:24:56 PM
H BLUETOOTH
Bluetooth® technology connectivity enables wireless connections between electronic devices, like
between your phone and a Bluetooth® headset
(sold separately). Since devices with Bluetooth®
connectivity communicate using radio waves, your
phone and the other device do not need to be in
direct line-of-sight. The two devices only need to
be within 10 meters (30 feet) of each other. The
connection can be subject to interference from
obstructions such as walls or other electronic devices. If you want more information on this function,
visit the Bluetooth® Technology organization
Web site: https://www.bluetooth.org/. Bluetooth
and the Bluetooth logo are trademarks owned by
Bluetooth SIG, Inc.
To access the Bluetooth menu
1. In standby mode, press Menu > Tools & Settings
> Bluetooth.
To activate Bluetooth
The Power feature allows you to turn the Bluetooth®
function on and off.
1. In standby mode, press Menu > Tools & Settings
> Bluetooth.
2. Press On/Off.
52 Connectivity
080814_CDM8964_IM_EN.indd 52-53
To add a device
To turn on Discovery Mode
Pairing is the process that allows the phone to locate,
establish and register 1-to-1 connection with the target
device.
1. In standby mode, press Menu > Tools & Settings
> Bluetooth > Options > Discovery Mode.
1. In standby mode, press Menu > Tools & Settings
> Bluetooth > New device > OK.
2. Select On or Off > Select.
Note:
If Bluetooth® is set to off, “Turn Bluetooth power on?”
will appear. Press Yes.
2. Instructions (Place device you are connecting
to in discoverable mode) will be displayed. >
Done. Highlight the device and press Pair.
3. In the case of a Bluetooth® headset or
Bluetooth® carkit, your phone will attempt to
auto pair with “0000” - 4 zeroes passcode.
If that passcode is incorrect, your phone will
prompt you for the correct passcode. Consult
the Bluetooth® accessory instructions for the
appropriate passcode.
4. Enter the passcode and press OK.
Note:
The default passcode may differ depending on Bluetooth®
devices. Please refer to the user guide of the Bluetooth®
device that you wish to use.
5. Once pairing is successful, select Yes and press
OK to connect with the device.
6. Once paired, you will see the device listed in
the “New Device” menu.
To name the phone
1. In standby mode, press Menu > Tools & Settings
> Bluetooth > Options > My phone Name.
To review information about the paired
device
1. In standby mode, press Menu > Tools & Settings
> Bluetooth > Select device > Options >
Device info.
To call using a hands-free headset
1. Press the button once to call the last person.
To set the supported profiles
To answer a call using a hands-free headset
1. In standby mode, press Menu > Tools & Settings
> Bluetooth > Options > Supported Profiles.
1. Press the button once to answer the call.
2. Select Headset, Handsfree or Stereo > Select.
H USING THE INTERNET
To access the Internet
To remove a device from the paired list
1. In standby mode, press Menu > Surf the Web.
1. In standby mode, press Menu > Tools & Settings
> Bluetooth > Select device > Options >
Remove Device.
To go to the homepage
To rename the paired device
1. In standby mode, press Menu > Surf the Web >
Options > Home.
1. In standby mode, press Menu > Tools & Settings
> Bluetooth > Select device > Options >
Rename device.
To set new bookmarks
To search the service discovery about the
paired device
2. Press OK.
1. In standby mode, press Menu > Surf the Web >
Options > Mark this page.
1. In standby mode, press Menu > Tools & Settings
> Bluetooth > Select device > Options >
Service discovery.
Connectivity 53
2008.8.14 2:24:57 PM
To view bookmarks
To refresh the current page
To clear cache memory
H VirginXL
1. In standby mode, press Menu > Surf the Web >
Options > View Bookmarks.
1. In standby mode, press Menu > Surf the Web >
Options > Refresh this page.
1. In standby mode, press Menu > Surf the Web >
Options > More... > Privacy > Clear Cache.
2. Select saved Bookmarks by pressing the
Navigation Key up or down.
To show the URL on the current page
To clear saved cookies
1. In standby mode, press Menu > Surf the Web >
Options > More... > Show URL.
1. In standby mode, press Menu > Surf the Web >
Options > More... > Privacy > Clear Cookies.
To restart web browser
To clear saved IDs and Passwords
1. In standby mode, press Menu > Surf the Web >
Options > More... > Restart Browser.
1. In standby mode, press Menu > Surf the Web
> Options > More... > Privacy > Clear IDs and
Passwords.
VirginXL lets you do all kinds of fun stuff on your
Virgin Mobile phone. Download the latest games,
videos, ringtones, and graphics. Keep in touch with
Mobile IM and Email. Access your favorite
websites. Connect to social networking sites and
chat rooms through Social Scene. Even create,
download, and sell your own ringtones and
graphics with Studio V. Charges apply.
Visit www.virginmobileusa.com for details.
To search web site
1. In standby mode, press Menu > Surf the Web >
Options > Search.
To send the current page’s URL information
via text message
1. In standby mode, press Menu > Surf the Web
> Options > Send page... > Select By MMS or
By SMS.
To access the web site directly by entering
the address
To view information about Surf the Web
1. In standby mode, press Menu > Surf the Web >
Options > More... > About.
To edit home page URL
1. In standby mode, press Menu > Surf the Web >
Options > More... > Privacy > Clear All.
To save download objects
Ending a VirginXL session
1. In standby mode, press Menu > Surf the Web >
Options > More... > Save Item on this page.
1. Press [
1. In standby mode, press Menu > Surf the Web >
Options > Go to URL....
2. Enter the web address > OK.
To revert to default home page URL
To select preferences settings
To view visited sites
1. In standby mode, press Menu > Surf the Web
> Options > More... > Home Page > Revert to
Default Home Page.
1. In standby mode, press Menu > Surf the Web >
Options > More... > Preferences > To set Look
& Feel, Security, Certificates and Advanced.
To clear saved history
To exit out of the browser and return to idle
mode
2. Move the cursor up and down > Select.
1. In standby mode, press Menu > Surf the Web >
Options > More... > Privacy > Clear History.
54 Connectivity
080814_CDM8964_IM_EN.indd 54-55
1. In standby mode, press Menu > VirginXL.
Note:
A scroll bar on the right side of the screen indicates that
there is more text. Scroll down to go to the next screen of
text. Press the CLR key to move back one screen.
To clear all saved Web memory
1. In standby mode, press Menu > Surf the Web
> Options > More... > Home Page > Edit Home
Page URL.
1. In standby mode, press Menu > Surf the Web >
Options > View History.
To access VirginXL
].
1. In standby mode, press Menu > Surf the Web >
Options > Quit.
Connectivity 55
2008.8.14 2:24:58 PM
CHAPTER 9
H MY STUFF
To access My Ringtones
1. In standby mode, press Menu > My Stuff >
My ringtones > Get more ringtones > Go.
To access My Music
CHAPTER 9
APPENDIX
1. In standby mode, press Menu > My Stuff >
My music > Select Play all, Playlists or All songs
> Select.
APPENDIX
To access My Videos
1. In standby mode, press Menu > My Stuff >
My videos > Select Play all or All videos > Select.
To access My Graphics
1. In standby mode, press Menu > My Stuff >
My graphics > Get more graphics > Select.
To access My Games
1. In standby mode, press Menu > My Stuff >
My games > Get more games > Go.
To access My Themes
1. In standby mode, press Menu > My Stuff >
My themes > Select Red, Neutral or Black >
Select.
To download other stuff
1. In standby mode, press Menu > My Stuff >
My other stuff > Get more stuff > Go.
12 Month limited warranty
Safety information for wireless handheld phones
Safety information for FCC RF exposure
SAR information
FDA consumer update
Emergency calls
Compliance with other FCC regulations
General safety
Antenna
Battery
Adapter/Charger
Recycle your cell phone!
FCC Hearing-Aid Compatibility (HAC) regulations for wireless devices
U.S.Federal Communications Commission radio frequency interference statement
FCC compliance information
56 Connectivity
080814_CDM8964_IM_EN.indd 56-57
2008.8.14 2:24:59 PM
H 12 MONTH LIMITED WARRANTY
UTStarcom Personal Communications (the
Company) warrants to the original retail purchaser
of this UTStarcom handheld portable cellular
telephone, that should this product or any part
thereof during normal consumer usage and conditions, be proven defective in material or workmanship that results in product failure within the first
twelve (12) month period from the date of purchase, such defect(s) will be repaired or replaced
(with new or rebuilt parts) at the Company’s
option, without charge for parts or labor directly
related to the defect(s).
The antenna, keypad, display, rechargeable battery and battery charger, if included, are similarly
warranted for twelve (12) months from date of
purchase.
This Warranty extends only to consumers who
purchase the product in the United States or
Canada and it is not transferable or assignable.
This Warranty does not apply to:
(a) Product subjected to abnormal use or conditions, accident, mishandling, neglect, unauthorized alteration, misuse, improper installation or repair or improper storage;
(b) Product whose mechanical serial number or
electronic serial number has been removed,
altered or defaced.
(c) Damage from exposure to moisture, humidity,
excessive temperatures or extreme environmental conditions;
58 Appendix
080814_CDM8964_IM_EN.indd 58-59
(d) Damage resulting from connection to, or use of
any accessory or other product not approved or
authorized by the Company;
(e) Defects in appearance, cosmetic, decorative or
structural items such as framing and non-operative parts;
(f) Product damaged from external causes such as
fire, flooding, dirt, sand, weather conditions,
battery leakage, blown fuse, theft or improper
usage of any electrical source.
The Company disclaims liability for removal or
reinstallation of the product, for geographic
coverage, for inadequate signal reception by the
antenna or for communications range or operation
of the cellular system as a whole.
When sending your wireless device to UTStarcom
Personal Communications for repair or service,
please note that any personal data or software
stored on the device may be inadvertently erased
or altered. Therefore, we strongly recommend
you make a back up copy of all data and software
contained on your device before submitting it
for repair or service. This includes all contact lists,
downloads (i.e. third-party software applications,
ringtones, games and graphics) and any other data
added to your device. In addition, if your wireless
device utilizes a SIM or Multimedia card, please
remove the card before submitting the device and
store for later use when your device is returned.
UTStarcom Personal Communications is not responsible for and does not guarantee restoration of
any third-party software, personal information
or memory data contained in, stored on, or integrated with any wireless device, whether under
warranty or not, returned to UTStarcom Personal
Communications for repair or service.
To obtain repairs or replacement within the terms
of this Warranty, the product should be delivered
with proof of Warranty coverage (e.g. dated bill
of sale), the consumer’s return address, daytime
phone number and/or fax number and complete
description of the problem, transportation
prepaid, to the Company at the address shown
below or to the place of purchase for repair or
replacement processing. In addition, for reference
to an authorized Warranty station in your area,
you may telephone in the United States
(800) 229-1235, and in Canada (800) 465-9672
(in Ontario call 416-695-3060).
THE EXTENT OF THE COMPANY’S LIABILITY UNDER
THIS WARRANTY IS LIMITED TO THE REPAIR OR
REPLACEMENT PROVIDED ABOVE AND, IN NO
EVENT, SHALL THE COMPANY’S LIABILITY EXCEED
THE PURCHASE PRICE PAID BY PURCHASER FOR
THE PRODUCT.
ANY IMPLIED WARRANTIES, INCLUDING ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, SHALL BE
LIMITED TO THE DURATION OF THIS WRITTEN
WARRANTY. ANY ACTION FOR BREACH OF
ANY WARRANTY MUST BE BROUGHT WITHIN A
PERIOD OF 18 MONTHS FROM DATE OF ORIGINAL
PURCHASE. IN NO CASE SHALL THE COMPANY BE
LIABLE FOR ANY SPECIAL CONSEQUENTIAL OR
INCIDENTAL DAMAGES FOR BREACH OF THIS OR
ANY OTHER WARRANTY, EXPRESS OR IMPLIED,
WHATSOEVER.
THE COMPANY SHALL NOT BE LIABLE FOR THE
DELAY IN RENDERING SERVICE UNDER THIS
WARRANTY OR LOSS OF USE DURING THE TIME
THE PRODUCT IS BEING REPAIRED OR REPLACED.
No person or representative is authorized to
assume for the Company any liability other than
expressed herein in connection with the sale of
this product.
Some states or provinces do not allow limitations
on how long an implied warranty lasts or the
exclusion or limitation of incidental or consequential damage so the above limitation or exclusions
may not apply to you. This Warranty gives you
specific legal rights, and you may also have other
rights, which vary from state to state or province
to province.
IN USA: UTStarcom Personal Communications
555 Wireless Blvd.
Hauppauge, NY 11788
(800) 229-1235
IN CANADA: UTStarcom Canada Company
5535 Eglinton Avenue West
Suite# 234 Toronto, ON M9C 5K5
(800) 465-9672
H S�AFETY INFORMATION FOR WIRELESS
HANDHELD PHONES
Read This Information Before Using Your
Handheld Portable Cellular Telephone
Appendix 59
2008.8.14 2:24:59 PM
Driving safety
Talking on the phone while driving is extremely
dangerous and is illegal in some states. Remember,
safety comes first. Check the laws and regulations
on the use of phones in the areas where you drive.
Always obey them. If you must use your phone
while driving, please:
• Give full attention to driving. Driving safely is
your first responsibility.
• Use hands-free operation and/or one-touch,
speed dialing, and auto answer modes.
• Pull off the road and park before making or
answering a call.
An air bag inflates with great force. DO NOT place
objects, including either installed or portable wireless equipment, in the area over the air bag or in
the air bag deployment area. If in-vehicle wireless
equipment is improperly installed and the air bag
inflates, serious injury could result.
signals from your wireless phone. Therefore, use of
your phone must be restricted in certain situations.
Pacemakers
The Health Industry Manufacturers Association
recommends that a minimum separation of six
(6”) inches be maintained between a handheld
wireless phone and a pacemaker to avoid potential interference with the pacemaker.
These recommendations are consistent with the
independent research by and recommendations
of Wireless Technology Research.
Never come closer than six (6) inches to a person
with a heart pacemaker implant when using
your phone. Doing so could result in interference
with the function of the pacemaker.
Turn your phone OFF in health care facilities
when any regulations posted in these areas
instruct you to do so.
Hospitals or healthcare facilities may be using
equipment that could be sensitive to external
RF energy.
RF signals may affect improperly installed or
inadequately shielded electronic systems in
motor vehicles. Check with the manufacturer or
its representative regarding your vehicle. You
should also consult the manufacturer of any
equipment that has been added to your vehicle.
• If you have any reason to suspect that
interference is taking place, turn your phone
OFF immediately.
080814_CDM8964_IM_EN.indd 60-61
Hospitals and health care facilities
Vehicles
Electronic devices
60 Appendix
If you use any other personal medical device,
consult the manufacturer of your device to
determine if they are adequately shielded from
external RF energy. Your physician may be able
to assist you in obtaining this information.
• ALWAYS keep the phone more than six inches
from your pacemaker when the phone is
turned on.
• Do not carry the phone in a breast pocket.
Most modern electronic equipment is shielded
from RF energy. However, certain electronic
equipment may not be shielded against the RF
Other medical devices
Persons with pacemakers:
WARNING!
Failure to follow these instructions could lead to serious
personal injury and possible property damage.
Your wireless handheld portable telephone is a
low power radio transmitter and receiver. When
it is ON, it receives and also sends out radio frequency (RF) signals.
discuss alternatives).
• Use the ear opposite the pacemaker to
minimize the potential for interference.
Hearing aids
Some digital wireless phones may interfere with
some hearing aids. In the event of such interference, you may want to consult your service
provider (or call the customer service line to
Posted facilities
Turn your phone OFF where posted notices so
require.
Aircraft
Always request and obtain prior consent and
approval of an authorized airline representative
before using your phone aboard an aircraft.
Always follow the instructions of the airline
representative whenever using your phone
aboard an aircraft, to prevent any possible
interference with airborne electronic equipment.
Blasting areas
To avoid interfering with blasting operations,
turn your phone OFF when in a “blasting area”
or in areas posted “Turn off two-way radio”.
Obey all signs and instructions.
Potentially explosive atmospheres
Turn your phone OFF when in any area with a
potentially explosive atmosphere and obey all
signs and instructions. Sparks in such areas could
cause an explosion or fire resulting in bodily
injury or even death.
Areas with a potentially explosive atmosphere
are often, but not always, clearly marked. They
include fueling areas such as gas stations; below
deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum
gas (such as propane or butane); areas where the
air contains chemicals or particles, such as grain,
dust, or metal powders; and any other area
where you would normally be advised to turn
off your vehicle’s engine.
FCC regulations prohibit using your phone while
in the air. Turn your phone OFF before boarding
an aircraft.
Appendix 61
2008.8.14 2:25:0 PM
H S�AFETY INFORMATION FOR FCC RF
EXPOSURE
WARNING! Read this Information before Using
Precautions
In August 1996 the Federal Communications
Commission (FCC) of the United States with its
action in Report and Order FCC 96-326 adopted an
updated safety standard for human exposure to
radio frequency electromagnetic energy emitted
by FCC regulated transmitters. Those guidelines are
consistent with the safety standard previously set
by both U.S. and international standards bodies.
The design of this phone complies with the FCC
guidelines and these international standards.
Body-Worn operation
This device was tested for typical body-worn
operations with the back of the phone kept 2.2
cm. from the body with a beltclip that contains
metallic components. To maintain compliance with
FCC RF exposure requirements, use only belt-clips,
holsters or similar accessories with which this
device was tested.
The use of accessories that do not satisfy these
requirements may not comply with FCC RF
exposure requirements, and should be avoided.
For more information about RF exposure, please
visit the FCC website at www.fcc.gov.
62 Appendix
080814_CDM8964_IM_EN.indd 62-63
H S�AR INFORMATION
This model phone meets the government’s
requirements for exposure to radiowaves.
Your wireless phone is a radio transmitter and
receiver. It is designed and manufactured not
to exceed the emission limits for exposure to
radiofrequency (RF) energy set by the Federal
Communications Commission of the U.S.
Government. These limits are part of comprehensive guidelines and establish permitted levels of RF
energy for the general population. The guidelines
are based on standards that were developed by
independent scientific organizations through periodic and thorough evaluation of scientific studies.
The standards include a substantial safety margin
designed to assure the safety of all persons,
regardless of age and health.
The exposure standard for wireless mobile phones
employs a unit of measurement known as the
Specific Absorption Rate, or SAR. The SAR limit
set by the FCC is 1.6 W/kg. * Tests for SAR are conducted with the phone transmitting at its highest
certified power level in all tested frequency bands.
Although the SAR is determined at the highest
certified power level, the actual SAR level of the
phone while operating can be well below the maximum value. This is because the phone is designed
to operate at multiple power levels so as to use
only the power required to reach the network. In
general, the closer you are to a wireless base station antenna, the lower the power output. Before
a phone model is available for sale to the public, it
must be tested and certified to the FCC that it does
not exceed the limit established by the government adopted requirement for safe exposure. The
tests are performed in positions and locations
(e.g., at the ear and worn on the body) as required
by the FCC for each model.
The highest SAR value for this model phone when
tested for use at the ear is 1.26 W/kg PCS Head
SAR and when worn on the body, as described in
this user guide, is 0.243 W/kg PCS Body SAR.
(Body-worn measurements differ among phone
models, depending upon available accessories and
FCC requirements).
While there may be differences between the SAR
levels of various phones and at various positions,
they all meet the government requirement for safe
exposure.
The FCC has granted an Equipment Authorization
for this model phone with all reported SAR levels
evaluated as in compliance with the FCC RF
exposure guidelines. SAR information on this
model phone is on file with the FCC and can be
found under the Display Grant section of
http://www.fcc.gov/oet/fccid after searching on
PP4IM.
Additional information on Specific Absorption
Rates (SAR) can be found on the Cellular
Telecommunications & Internet Association (CTIA)
web-site at http://www.phonefacts.net.
* In the United States and Canada, the SAR limit
for mobile phones used by the public is 1.6 watts/
kg (W/kg) averaged over one gram of tissue. The
standard incorporates a substantial margin of
safety to give additional protection for the public
and to account for any variations in measurements.
H F�DA CONSUMER UPDATE
U.S. Food and Drug Administration
Cell Phone Facts Consumer
Information on Wireless Phones
1. What kinds of phones are the subject of this
update?
The term “wireless phone” refers here to handheld
wireless phones with built-in antennas, often
called “cell,” “mobile,” or “PCS” phones. These
types of wireless phones can expose the user to
measurable radiofrequency energy (RF) because
of the short distance between the phone and
the user’s head. These RF exposures are limited
by Federal Communications Commission safety
guidelines that were developed with the advice of
FDA and other federal health and safety agencies.
When the phone is located at greater distances
from the user, the exposure to RF is drastically
lower because a person’s RF exposure decreases
rapidly with increasing distance from the source.
The so-called “cordless phones,” which have a base
unit connected to the telephone wiring in a house,
typically operate at far lower power levels, and
thus produce RF exposures well within the FCC’s
compliance limits.
2. Do wireless phones pose a health hazard?
The available scientific evidence does not show
Appendix 63
2008.8.14 2:25:1 PM
that any health problems are associated with
using wireless phones. There is no proof, however,
that wireless phones are absolutely safe. Wireless
phones emit low levels of radiofrequency energy
(RF) in the microwave range while being used.
They also emit very low levels of RF when in the
standby mode. Whereas high levels of RF can produce health effects (by heating tissue), exposure to
low level RF that does not produce heating effects
causes no known adverse health effects. Many
studies of low level RF exposures have not found
any biological effects. Some studies have suggested that some biological effects may occur, but such
findings have not been confirmed by additional
research. In some cases, other researchers have had
difficulty in reproducing those studies, or in determining the reasons for inconsistent results.
3. What is FDA’s role concerning the safety of
wireless phones?
Under the law, FDA does not review the safety of
radiation-emitting consumer products such as wireless phones before they can be sold, as it does with
new drugs or medical devices. However, the agency has authority to take action if wireless phones
are shown to emit radiofrequency energy (RF) at a
level that is hazardous to the user. In such a case,
FDA could require the manufacturers of wireless
phones to notify users of the health hazard and
to repair, replace or recall the phones so that the
hazard no longer exists.
Although the existing scientific data do not justify
FDA regulatory actions, FDA has urged the wireless
64 Appendix
080814_CDM8964_IM_EN.indd 64-65
phone industry to take a number of steps, including the following:
comply with FCC safety guidelines that limit RF
exposure.
that are needed. Lifetime animal exposure studies
could be completed in a few years.
• Support needed research into possible biological effects of RF of the type emitted by wireless
phones;
FCC relies on FDA and other health agencies for
safety questions about wireless phones.
However, very large numbers of animals would
be needed to provide reliable proof of a cancer
promoting effect if one exists. Epidemiological
studies can provide data that is directly applicable
to human populations, but 10 or more years’ follow-up may be needed to provide answers about
some health effects, such as cancer. This is because
the interval between the time of exposure to a
cancer-causing agent and the time tumors develop
- if they do - may be many, many years.
The interpretation of epidemiological studies is
hampered by difficulties in measuring actual RF
exposure during day-to-day use of wireless phones.
Many factors affect this measurement, such as the
angle at which the phone is held, or which model
of phone is used.
• Design wireless phones in a way that minimizes
any RF exposure to the user that is not necessary for device function; and
• Cooperate in providing users of wireless phones
with the best possible information on possible
effects of wireless phone use on human health.
FDA belongs to an interagency working group
of the federal agencies that have responsibility for different aspects of RF safety to ensure
coordinated efforts at the federal level. The following agencies belong to this working group:
• National Institute for Occupational Safety and
Health
• Environmental Protection Agency
• Federal Communications Commission
• Occupational Safety and Health
Administration
• National Telecommunications and
Information Administration
The National Institutes of Health participates in
some interagency working group activities, as well.
FDA shares regulatory responsibilities for
wireless phones with the Federal Communications
Commission (FCC).
All phones that are sold in the United States must
FCC also regulates the base stations that the
wireless phone networks rely upon. While these
base stations operate at higher power than do the
wireless phones themselves, the RF exposures that
people get from these base stations are typically
thousands of times lower than those they can get
from wireless phones. Base stations are thus not
the primary subject of the safety questions
discussed in this document.
4. What are the results of the research done
already?
The research done thus far has produced
conflicting results, and many studies have suffered
from flaws in their research methods. Animal
experiments investigating the effects of
radiofrequency energy (RF) exposures characteristic
of wireless phones have yielded conflicting results
that often cannot be repeated in other laboratories. A few animal studies, however, have suggested that low levels of RF could accelerate the
development of cancer in laboratory animals.
5. What research is needed to decide whether RF
exposure from wireless phones poses a health
risk?
A combination of laboratory studies and
epidemiological studies of people actually using
wireless phones would provide some of the data
6. What is FDA doing to find out more about the
possible health effects of wireless phone RF?
FDA is working with the U.S. National Toxicology
Program and with groups of investigators around
the world to ensure that high priority animal studies are conducted to address important questions
about the effects of exposure to radiofrequency
energy (RF).
FDA has been a leading participant in the World
Health Organization International Electromagnetic
Fields (EMF) Project since its inception in 1996.
An influential result of this work has been the
development of a detailed agenda of research
needs that has driven the establishment of new
Appendix 65
2008.8.14 2:25:1 PM
research programs around the world. The Project
has also helped develop a series of public information documents on EMF issues.
FDA and the Cellular Telecommunications
& Internet Association (CTIA) have a formal
Cooperative Research and Development
Agreement (CRADA) to do research on wireless
phone safety. FDA provides the scientific oversight,
obtaining input from experts in government,
industry, and academic organizations. CTIAfunded research is conducted through contracts
to independent investigators. The initial research
will include both laboratory studies and studies of
wireless phone users. The CRADA will also include
a broad assessment of additional research needs
in the context of the latest research developments
around the world.
7. What steps can I take to reduce my exposure to
radiofrequency energy from my wireless phone?
If there is a risk from these products--and at this
point we do not know that there is--it is probably
very small.
But if you are concerned about avoiding even
potential risks, you can take a few simple steps
to minimize your exposure to radiofrequency
energy (RF). Since time is a key factor in how much
exposure a person receives, reducing the amount
of time spent using a wireless phone will reduce
RF exposure.
• If you must conduct extended conversations by
wireless phone every day, you could place more
distance between your body and the source of
66 Appendix
080814_CDM8964_IM_EN.indd 66-67
the RF, since the exposure level drops off dramatically with distance. For example, you could
use a headset and carry the wireless phone
away from your body or use a wireless phone
connected to a remote antenna.
Again, the scientific data do not demonstrate that
wireless phones are harmful. But if you are concerned about the RF exposure from these products,
you can use measures like those described above
to reduce your RF exposure from wireless phone
use.
8. What about children using wireless phones?
The scientific evidence does not show a danger
to users of wireless phones, including children
and teenagers. If you want to take steps to lower
exposure to radiofrequency energy (RF), the
measures described above would apply to children
and teenagers using wireless phones. Reducing
the time of wireless phone use and increasing the
distance between the user and the RF source will
reduce RF exposure.
Some groups sponsored by other national governments have advised that children be discouraged
from using wireless phones at all. For example,
the government in the United Kingdom distributed leaflets containing such a recommendation
in December 2000. They noted that no evidence
exists that using a wireless phone causes brain
tumors or other ill effects. Their recommendation
to limit wireless phone use by children was strictly
precautionary; it was not based on scientific evidence that any health hazard exists.
9. Do hands-free kits for wireless phones reduce
risks from exposure to RF emissions?
Since there are no known risks from exposure to
RF emissions from wireless phones, there is no
reason to believe that hands-free kits reduce risks.
Hands-free kits can be used with wireless phones
for convenience and comfort. These systems reduce
the absorption of RF energy in the head be believe
that accessories that claim to shield the head from
those emissions reduce risks. Some products that
claim to shield the user from RF absorption use
special phone cases, while others involve nothing
more than a metallic accessory attached to the
phone. Studies have shown that these products
generally do not work as advertised. Unlike
“hand-free” kits, these so-called “shields” may
interfere with proper operation of the phone.
The phone may be forced to boost its power
to compensate, leading to an increase in RF
absorption. In February 2002, the Federal trade
Commission (FTC) charged two companies that
sold devices that claimed to protect wireless
phone users from radiation with making false and
unsubstantiated claims. According to FTC, these
defendants lacked a reasonable basis to substantiate their claim.
10. What about wireless phone interference with
medical equipment?
ence (EMI) of implanted cardiac pacemakers and
defibrillators from wireless telephones. This test
method is now part of a standard sponsored by
the Association for the Advancement of Medical
instrumentation (AAMI). The final draft, a joint
effort by FDA, medical device manufacturers, and
many other groups, was completed in late 2000.
This standard will allow manufacturers to ensure
that cardiac pacemakers and defibrillators are safe
from wireless phone EMI.
FDA has tested hearing aids for interference from
handheld wireless phones and helped develop
a voluntary standard sponsored by the Institute
of Electrical and Electronic Engineers (IEEE). This
standard specifies test methods and performance
requirements for hearing aids and wireless phones
so that no interference occurs when a person uses
a “compatible” phone and a “compatible” hearing
aid at the same time. This standard was approved
by the IEEE in 2000.
FDA continues to monitor the use of wireless
phones for possible interactions with other medical
devices. Should harmful interference be found to
occur, FDA will conduct testing to assess the interference and work to resolve the problem.
Updated July 29, 2003
For more information, please visit the FDA website
at http://www.fda.gov/cellphones.
Radiofrequency energy (RF) from wireless phones
can interact with some electronic devices.
For this reason, FDA helped develop a detailed
test method to measure electromagnetic interferAppendix 67
2008.8.14 2:25:2 PM
H E�MERGENCY CALLS
Never rely solely upon your wireless phone for
essential communications (e.g., medical emergencies), if it can be avoided, since a wireless phone
requires a complex combination of radio signals,
relay stations and landline networks for its
operation. Consequently, emergency calls may not
always be possible under all conditions on all wireless phone systems. Your wireless phone, however,
may sometimes be the only available means of
communication at the scene of an accident. When
making an emergency call, always give the recipient all necessary information as accurately as possible. Never terminate an emergency call until you
have received clearance to do so.
FCC ENHANCED 911 (E911) RULES
Background
The Federal Communications Commission (FCC)
requires wireless carriers to transmit specific latitude and longitude location (Automatic Location
Identification = ALI) information as well as “911”
calls to Public Safety Answering Points (PSAPs)
to identify the location of the caller in case of
emergency.
Generally, the rules require that carriers identify
an E911 caller’s location within 50 meters of the
actual location for 67 percent of calls and within
150 meters of the actual location for 95 percent
of calls.
UTStarcom CDM8964VM ALI Capability.
68 Appendix
080814_CDM8964_IM_EN.indd 68-69
The UTStarcom CDM8964VM is an ALI-capable
phone equipped with a GPS (Global Positioning
System) receiver supporting a satellite-based GPS
ALI-capable network to comply with the FCC’s ALI
requirements.
To call “911” in “Phone Lock” or “Restrict” mode
HG
� ENERAL SAFETY
1. Enter
PRECAUTIONS
,
,
.
2. Press
. “911” and “Emergency” will appear
on the screen.
The network compliance with the above FCC
requirements is dependent on: (a) the use of
digital technology by the wireless network; (b)
GPS satellite signals being able to reach the phone
(such transmissions do not always work indoors,
for example) ; and (c) phone signals reaching
wireless “base stations” (atmospheric and environmental conditions may cause variations in phone
receiving signal strength).
H C�OMPLIANCE WITH OTHER FCC
REGULATIONS
Also the transmission of the ALI information is
subject, in part, to system constraints within the
wireless network to which the E911 signal is transmitted and over which UTStarcom has no control.
• Never use your Cellular Phone to send false
distress calls.
Finally, customers are advised that the UTStarcom
CDM8964VM ALI capability is to be used for E911
purposes only.
This feature allows you to place an emergency call
even if your phone is in “Phone Lock” or “Restrict”
mode when you dial the preprogrammed emergency number, 911, #911, or *911. It also operates
in out-of-service areas.
The phone maintains emergency mode until you
press after disconnecting an emergency call. In
emergency call mode, the phone can receive an
incoming call from any available system.
OPERATING PROCEDURES
Never violate any of the following Rules and
Regulations of the FCC when using your Cellular
Phone. Such violations are punishable by fine,
imprisonment or both.
• Never wiretap or otherwise intercept a phone
call, unless you have first obtained the consent
of the parties participating in the call.
• Never make any anonymous calls to annoy,
harass, or molest other people.
• Never charge another account without
authorization, to avoid payment for service.
• Never willfully or maliciously interfere with any
other radio communications.
• Never refuse to yield the line when informed
that it is needed for an Emergency Call. Also,
never take over a line by stating falsely that it
is needed for an emergency.
Your Handheld Portable Telephone is a high
quality piece of equipment. Before operating, read
all instructions and cautionary markings on the
product, battery and adapter/charger.
Failure to follow the directions below could result
in serious bodily injury and/or property damage
due to battery liquid leakage, fire or rupture.
• DO NOT use or store this equipment in a place
where it will be exposed to high temperatures,
such as near an open flame or heat-emitting
equipment.
• DO NOT drop your device or subject it to severe
shock. When not using, lay down the unit to
avoid possible damage due to instability.
• DO NOT expose this equipment to rain or
spilled beverages.
• DO NOT use unauthorized accessories.
• DO NOT disassemble the phone or its accessories. If service or repair is required, return to an
authorized UTStarcom cellular service center.
If unit is disassembled, the risk of electric shock
or fire may result.
HA
� NTENNA
ANTENNA SAFETY
Use only the supplied or an approved replacement
antenna. Unauthorized antennas, modifications, or
attachments could impair call quality, damage the
Appendix 69
2008.8.14 2:25:3 PM
phone, or result in violation of FCC regulations.
Please contact your local dealer for replacement
antenna.
Do not use the phone with a damaged antenna. If
a damaged antenna comes into contact with the
skin, a minor burn may result. Please contact your
local dealer for replacement antenna.
H B�ATTERY
BATTERY SAFETY
Your device uses a removable and rechargeable
lithium ion battery. Please contact customer service
for assistance should you need a replacement
battery.
DOs
• Only use the battery and charger approved by
the manufacturer.
• Only use the battery for its original purpose.
• Try to keep batteries in a temperature between
41°F (5°C) and 95°F (35°C).
• If the battery is stored in temperatures above
or below the recommended range, give it time
to warm up or cool down before using.
• Completely drain the battery before recharging. It may take one to four days to completely
drain.
• Store the discharged battery in a cool, dark,
and dry place.
70 Appendix
080814_CDM8964_IM_EN.indd 70-71
• Purchase a new battery when its operating time
gradually decreases after fully charging.
• Properly dispose of the battery according to
local regulations.
HA
� DAPTER/CHARGER
CHARGER
DON’Ts
The charger designed by UTStarcom for this unit
requires the use of a standard 120 V AC power
source for its operation.
• Don’t attempt to disassemble the battery – it is
a sealed unit with no serviceable parts.
• Never attempt to disassemble or repair a
charger.
• Don’t expose the battery terminals to any other
metal object (e.g., by carrying it in your pocket
or purse with other metallic objects such as
coins, clips and pens). This can short circuit and
critically damage the battery.
• Never use a charger if it has a damaged or
worn power cord or plug. Always contact a
UTStarcom authorized service center, if repair
or replacement is required.
• Don’t leave the battery in hot or cold
temperatures. This could significantly reduce
the capacity and lifetime of the battery.
• Don’t dispose of the battery in a fire.
Lithium ion batteries are recyclable. When you
replace your built-in battery, please request the
repair center to recycle the battery in accordance
with RBRC standards. When disposing of the battery by yourself, please call RBRC at (800) 822-8837
for proper disposal tips.
Never touch any fluid that might leak from the
built-in battery. Such liquid could cause injury
to the skin or eyes. Should the liquid come into
contact with the eyes, irrigate the eyes thoroughly
with clean water and immediately seek medical attention. In the event the liquid comes into
contact with the skin or clothing, wash it away
immediately with clean water.
• Never alter the AC cord or plug on your charger. If the plug will not fit into the available
outlet, have a proper outlet installed by a
qualified electrician.
• Never allow any liquids or water to spill on the
charger when it is connected to an AC power
source. Always use the authorized UTStarcom
charger to avoid any risk of bodily injury or
damage to your cellular phone or battery.
• Never attempt to connect or disconnect the
charger with wet hands. Always unplug the
charger from the power source before attempting any cleaning. Always use a soft cloth dampened with water to clean the equipment, after
it has been unplugged.
Handling the cord on this product or cords associated with accessories sold with this product, will
expose you to lead, a chemical known to the State
of California to cause birth defects or other reproductive harm. Wash hands after handling. Always
disconnect the charger from the power source
when it is not in use.
H R�ECYCLE YOUR CELL PHONE!
Carriers marketing this cell phone have an in-store
phone take-back program. Consumers can drop off
their used wireless devices to specified carrier retail
outlets for recycling purposes. For a list of carrier
members and collection sites, visit the cellular
industry’s recycling website
www.recyclewirelessphones.com.
To mail in your old wireless device to UTStarcom
Personal Communications for recycling purposes,
simply package your old wireless device and any
accessories (including discharged batteries) in
appropriate shipping materials and mail to:
For Recycling UTStarcom Personal Communications
LLC 555 Wireless Blvd. Hauppauge, NY 11788
Wireless phones also can be donated to the
Wireless Foundation’s DONATE A PHONE® CALL TO
PROTECT® campaign. This charitable cause collects
wireless phones to benefit victims of domestic violence. All donated phones are tax deductible. You
may mail the phone to:
CALL TO PROTECT2555 Bishop Circle WestDexter,
MI 48130 - or drop the phone off at a local collection center. For a list of collection centers, visit
www.wirelessfoundation.org/CalltoProtect/dropoff.
cfm
© 2008 UTStarcom Personal Communications
LLC. All rights reserved. UTStarcom is a registered
trademark and the UTStarcom logo is a trademark
Appendix 71
2008.8.14 2:25:4 PM
of UTStarcom, Inc. and its subsidiaries.
VIRGIN and the Virgin Signature logo are
registered trademarks of Virgin Enterprises Limited
and are used under license.
device users find phones that may be compatible
with their hearing devices. Not all phones have
been rated. Phones that are rated have the rating
on their box or a label located on the box.
Bluetooth is a trademark of Bluetooth SIG, Inc.
Trademarks are owned by Bluetooth SIG, Inc. All
other trademarks are the property of their
respective owners.
The ratings are not guarantees. Results will vary
depending on the user’s hearing device and hearing loss. If your hearing device happens to be
vulnerable to interference, you may not be able to
use a rated phone successfully.
H F�CC HEARING-AID COMPATIBILITY
(HAC) REGULATIONS FOR WIRELESS
DEVICES
Trying out the phone with your hearing device
is the best way to evaluate it for your personal
needs.
THIS PHONE HAS A HAC RATING OF M3
On July 10, 2003, the U.S. Federal Communications
Commission (FCC) Report and Order in WT Docket
01-309 modified the exception of wireless phones
under the Hearing Aid Compatibility Act of 1988
(HAC Act) to require digital wireless phones be
compatible with hearing-aids. The intent of the
HAC Act is to ensure reasonable access to telecommunications services for persons with hearing
disabilities.
While some wireless phones are used near some
hearing devices (hearing aids and cochlear
implants), users may detect a buzzing, humming,
or whining noise. Some hearing devices are more
immune than others to this interference noise, and
phones also vary in the amount of interference
they generate.
The wireless telephone industry has developed a
rating system for wireless phones to assist hearing
72 Appendix
080814_CDM8964_IM_EN.indd 72-73
M-Ratings: Phones rated M3 or
M4 meet FCC requirements and
are likely to generate less interference to hearing devices than
M3
phones that are not labeled.
M4 is the better/higher of the two ratings.
M2
this context is defined as a signal quality that is
acceptable for normal operation.
The M mark is intended to be synonymous
with the U mark. The T mark is intended to
be synonymous with the UT mark. The M and
T marks are recommended by the Alliance for
Telecommunications Industries Solutions (ATIS). The
U and UT marks are referenced in Section 20.19 of
the FCC Rules. The HAC rating and measurement
procedure are described in the American National
Standards Institute (ANSI) C63.19 standard.
Hearing devices may also be rated. Your hearing
device manufacturer or hearing health professional may help you find this rating. Higher ratings
mean that the hearing device is relatively immune
to interference noise. The hearing aid and wireless
phone rating values are then added together. A
sum of 5 is considered acceptable for normal use.
A sum of 6 is considered for best use.
In the above example, if a hearing aid meets the
M2 level rating and the wireless phone meets the
M3 level rating, the sum of the two values equal
M5. This should provide the hearing aid user with
“Normal usage” while using their hearing aid with
the particular wireless phone. “Normal usage” in
INFORMATION TO THE USER
• Self Help for Hard of Hearing People Inc.
[SHHH]
http://www.hearingloss.org
NOTE: This equipment has been tested and found
to comply with the limits for a Class B digital
device pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful Interference in a residential
installation This equipment generates, uses, and
can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee
that interference will not occur in a particular
installation. If this equipment does cause harmful
interference to radio or television reception, which
can be determined by turning the equipment off
and on, the user is encouraged to try to correct
the interference by one or more of the following
measures:
• The Hearing Aid Compatibility FCC Order
http://hraunfoss.fcc.gov/edocs_public/attach‐
match/FCC‐03‐168A1.pdf
• Reorient or relocate the receiving antenna.
Increase the separation between the
equipment and receiver.
For information about hearing aids and digital
wireless phones
5
HU
� .S.FEDERAL COMMUNICATIONS
COMMISSION RADIO FREQUENCY
INTERFERENCE STATEMENT
• Fcc Hearing Aid Compatibility and Volume
Control
http://www.fcc.gov/cgb/dro/hearing.html
• Gallaudet University, RERC
http://tap.gallaudet.edu/voice
• Connect the equipment into an outlet of a
circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV
technician for assistance.
Appendix 73
2008.8.14 2:25:5 PM
Changes or modifications not expressly approved
by the party responsible for Compliance could void
the user’s authority to operate the equipment.
Connecting of peripherals requires the use of
grounded shielded signal cables.
H F�CC COMPLIANCE INFORMATION
This device complies with Part 15 of FCC Rules.
Operation is subject to the following two
conditions:
(1) This device may not cause harmful
interference, and
(2) This device must accept any interference
received, including interference that may cause
undesired operation.
74 Appendix
080814_CDM8964_IM_EN.indd 74-75
Appendix 75
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