Samsung 7200 Specifications

Enterprise IP Solutions
OfficeServ 7200
General
Description
Publication Information
Samsung Business Communications reserves the right without prior notice to revise information
in this publication for any reason.
Samsung Business Communications also reserves the right without prior notice to make
changes in design or components of equipment as engineering and manufacturing may warrant.
Disclaimer
Samsung Business Communications is not responsible for errors or problems arising from
customers not installing, programming or operating their Samsung systems as described in this
manual.
Copyright 2005
Samsung Business Communications
All rights reserved. No part of this manual may be reproduced in any form or by any means –
graphic, electronic or mechanical, including recording, taping, photocopy or information retrieval
system – without express written permission of the publisher of this material.
2005/09/OS7200(GD)
Version 1.0
EU Declaration of Conformity (RTTE)
Samsung Electronics Co., Ltd.
259 Gongdan-Dong, Gumi-City Kyungbuk, Korea, 730-030
(factory name, address)
declare under our sole responsibility that the product
Digital Keyphone System "OfficeServ 7200" / IP MODEM "LXM-300Q"
to which this declaration relates is in conformity with
RTTE Directive 1999/5/EC ( Annex II )
Low Voltage Directive 73/23/EEC:93/68/EEC
EMC Directive 89/336/EEC:92/31/EEC
By application of the following standards
TBR3 November 1995 as amended by TBR3 A1 December 1997
EN55022 : 1998 + A1 + A2:2003, EN61000-3-2:2000
EN61000-3-3 : 1995 + A1:2001, EN61000-4-2 : 1995
EN61000-4-3 : 1995, EN61000-4-4 : 1995, EN61000-4-5 : 1995
EN61000-4-6 : 1996, EN61000-4-11 : 1994
EN 60950-1:2001, First Edition
(Manufacturer)
Samsung Electronics Co., Ltd
259, Gongdan-Dong, Gumi-City
Kyungbuk, Korea, 730-030
TE Jang
2005-08-01
.................................................
Tae-eok Jang / General Manager
.................................................................................
(place and date of issue)
(name and signature of authorized person)
(Representative in the EU)
Samsung Electronics Euro QA Lab.
Blackbushe Business Park
Saxony Way, Yateley, Hampshire
GU46 6GG, UK
Peter Park
2005-08-01
.................................................
(place and date of issue)
Peter Park / Manager
...............................................................................
(name and signature of authorized person)
Intended Use
This telephone system is intended to provide the user with voice communication between the system
extensions and connection to the public switched telephone network by digital or analogue links.
The telephone system may be provided with the ability to communicate with local computer networks to
provide CTI functions and features. In this case, it is capable of passing information to the computer network
via a specified link.
The system is powered by mains voltage and can optionally be powered by batteries. Details of all
connections and power arrangements are provided in the instructions for use. It should not be used in any
other way.
INTRODUCTION
Purpose
This guide describes the Samsung OfficeServ 7200 keyphone system including its
hardware configurations, specifications and functions.
Guide Content and Organization
This guide consists of four chapters:
CHAPTER 1. Introduction to the OfficeServ 7200
Describes the features and functions of the OfficeServ 7200 and provides an overview of the system architecture, interfaces and programming.
CHAPTER 2. OfficeServ 7200 Hardware
Describes the OfficeServ 7200 hardware including chassis configuration and the functions and configurations of the functional modules. A variety of terminals, wireless
LAN equipment and additional equipment that can be connected with the OfficeServ 7200 are also described.
CHAPTER 3. OfficeServ 7200 Specifications
Provides information on the system capacity, electrical specifications, power specifications, rings and tones, and equipment specifications.
CHAPTER 4. OfficeServ 7200 Functions
Describes the functions related to calls, VoIP, data, UMS and the web/system management provided by the OfficeServ 7200.
ABBREVIATIONS
Explains the abbreviations and acronyms used in the guide.
Page II
© Samsung Business Communications
OfficeServ 7200 General Description Guide
Introduction
Conventions
The following special paragraphs are used in this guide.
WARNING
Provides information or instructions you should follow in order to avoid personal injury or fatality.
CAUTION
Provides information or instructions you should follow in order to avoid a service
failure or damage to the system.
CHECKPOINT
Provides you with checkpoints for ensuring stable system operation.
NOTE
Indicates additional information as a reference.
References
Samsung OfficeServ 7200 Installation Guide
This guide provides installation procedures for the OfficeServ 7200 keyphone system.
Trademarks
Product names mentioned in this document may be trademarks and/or registered trademarks of
their respective companies.
© Samsung Business Communications
Page III
TABLE OF CONTENTS
INTRODUCTION
Purpose ................................................................................................................................. II
Guide Content and Organization ........................................................................................... II
Conventions.......................................................................................................................... III
References ........................................................................................................................... III
CHAPTER 1. Introduction to the OfficeServ 7200
1
Introduction to the System .............................................................................................. 1-1
1.1 Major Functions ......................................................................................................... 1-1
1.2 System Architecture................................................................................................... 1-3
2
Interfaces........................................................................................................................... 1-6
2.1 Interfaces between the Sub-Modules ........................................................................ 1-6
2.2 Interfaces between the VoIP Elements...................................................................... 1-7
3
Programming .................................................................................................................... 1-8
CHAPTER 2. OfficeServ 7200 Hardware
1
Hardware Features ........................................................................................................... 2-1
2
Chassis Configuration ..................................................................................................... 2-2
2.1 Rear Panel of the OfficeServ 7200 ............................................................................ 2-4
3
Functional Modules .......................................................................................................... 2-5
3.1 Control Modules......................................................................................................... 2-5
3.2 Voice Trunk Line Module ........................................................................................... 2-9
3.3 Voice Subscriber Line Module ................................................................................. 2-14
3.4 Data Modules........................................................................................................... 2-18
3.5 Voice Application Modules ....................................................................................... 2-22
3.6 Power Supply Unit ................................................................................................... 2-26
© Samsung Business Communications
Page IV
OfficeServ 7200 General Description Guide
Table of Contents
4
Station Phones................................................................................................................ 2-27
4.1 Analogue Phones .................................................................................................... 2-27
4.2 Digital Phones.......................................................................................................... 2-27
4.3 IP Phones ................................................................................................................ 2-30
4.4 Add-On Module........................................................................................................ 2-31
4.5 Keyset Daughterboards........................................................................................... 2-31
4.5 Door Phone and Door Phone Interface Module ...................................................... 2-32
5
Wireless LAN Equipment............................................................................................... 2-32
5.1 Wireless LAN Base Station (WBS24) ...................................................................... 2-33
5.2 Mobile Station (WIP-5000M).................................................................................... 2-33
6
Additional Devices ......................................................................................................... 2-34
6.1 On Hold/Background Sound Source ....................................................................... 2-34
6.2 External Units .......................................................................................................... 2-34
6.3 Loud Bell.................................................................................................................. 2-34
6.4 Common Bell ........................................................................................................... 2-34
6.5 OfficeServ Manager................................................................................................. 2-34
6.6 SMDR ...................................................................................................................... 2-35
6.7 CTI ........................................................................................................................... 2-35
CHAPTER 3. OfficeServ 7200 Specifications
1
System Capacity ............................................................................................................... 3-1
1.1 Trunk Line Capacity ................................................................................................... 3-2
1.2 Station (Subscriber) Line Capacity ............................................................................ 3-2
2
Electrical Specifications .................................................................................................. 3-2
2.1 Signal Specifications.................................................................................................. 3-2
2.2 Transmission Characteristics..................................................................................... 3-9
2.3 Line Conditions .......................................................................................................... 3-9
3
Power Specifications ....................................................................................................... 3-9
3.1 Power Supply Module................................................................................................ 3-9
4
Rings and Tones ............................................................................................................. 3-10
4.1 Ring Cycles.............................................................................................................. 3-10
4.2 Tones ....................................................................................................................... 3-10
5
Available Terminals ........................................................................................................ 3-11
6
Equipment Specifications.............................................................................................. 3-12
© Samsung Business Communications
Page V
Table of Contents
OfficeServ 7200 General Description Guide
CHAPTER 4. OfficeServ 7200 Functions
1
Call Functions ................................................................................................................... 4-1
1.1 Dynamic IP Address Allocation .................................................................................. 4-1
1.2 VoIP UMS Interface ................................................................................................... 4-2
1.3 SIP Server Interface................................................................................................... 4-2
1.4 Router ALG Interface ................................................................................................. 4-3
2
VoIP Functions .................................................................................................................. 4-3
2.1 VoIP Network ............................................................................................................. 4-3
2.2 VoIP Trunk Line Interface .......................................................................................... 4-4
2.3 Proxy Server .............................................................................................................. 4-4
2.4 User Registration ....................................................................................................... 4-4
2.5 SIP Telephone Configuration ..................................................................................... 4-4
2.6 SIP Telephone Registration ....................................................................................... 4-4
2.7 Call Log...................................................................................................................... 4-4
2.8 Forward Busy............................................................................................................. 4-5
2.9 Forward No Answer ................................................................................................... 4-5
2.10 Parallel Forking .......................................................................................................... 4-5
3
Data Functions .................................................................................................................. 4-5
3.1 Switches..................................................................................................................... 4-5
3.2 Routers ...................................................................................................................... 4-6
3.3 Security ...................................................................................................................... 4-8
3.4 Data Applications ....................................................................................................... 4-9
4
UMS Functions................................................................................................................ 4-11
4.1 Auto Attendant ......................................................................................................... 4-11
4.2 General Functions Related to Voice Mail ................................................................ 4-12
4.3 Additional Functions Related to Voice Mail ............................................................. 4-14
4.4 General Functions Related to E-mail....................................................................... 4-15
4.5 Additional Functions Related to E-mail.................................................................... 4-19
4.6 Integrated Messaging .............................................................................................. 4-20
4.7 UMS Management................................................................................................... 4-20
5
Web/System Management ............................................................................................. 4-22
5.1 Web Management.................................................................................................... 4-22
5.2 System Management............................................................................................... 4-23
ABBREVIATIONS
A ~ E ................................................................................................................ Abbreviations1
F ~ L................................................................................................................ Abbreviations-2
M ~ R ................................................................................................................ Abbreviation-3
S ~ X ................................................................................................................. Abbreviation-4
Page VI
© Samsung Business Communications
OfficeServ 7200 General Description Guide
Table of Contents
LIST OF FIGURES
Figure 1.1
Figure 1.2
Service Structure of the OfficeServ 7200 .................................................... 1-4
Interfaces between the SIP Components .................................................... 1-8
Figure 2.1
Figure 2.2
Figure 2.3
Figure 2.4
Figure 2.5
Figure 2.6
Figure 2.7
Figure 2.8
Figure 2.9
Figure 2.10
Figure 2.11
Figure 2.12
Figure 2.13
Figure 2.14
Figure 2.15
Figure 2.16
Figure 2.17
Figure 2.18
Figure 2.19
Figure 2.20
Figure 2.21
Figure 2.22
Figure 2.23
Figure 2.24
Figure 2.25
Figure 2.26
Figure 2.27
Figure 2.28
Figure 2.29
Figure 2.30
Figure 2.31
Figure 2.32
Figure 2.33
Figure 2.34
Figure 2.35
OfficeServ 7200 Chassis Configuration....................................................... 2-3
Rear Panel of the OfficeServ 7200.............................................................. 2-4
Front View of the MCP................................................................................. 2-7
Front View of the LCP.................................................................................. 2-8
Front View of the TEPRI ............................................................................ 2-10
Front View of the 4BRI............................................................................... 2-12
Front View of the 8TRK ............................................................................. 2-13
Front View of the 8SLI ............................................................................... 2-14
Front View of the 16SLI (and 16MWSLI)................................................... 2-15
Front View of the 8DLI ............................................................................... 2-16
Front View of the 16DLI ............................................................................. 2-17
Front View of the 8COMBO ....................................................................... 2-18
Front View of the WIM ............................................................................... 2-19
Front View of the LIM................................................................................. 2-20
Front View of the 4DSL.............................................................................. 2-21
Front View of the MGI................................................................................ 2-22
Front View of the 4WLI .............................................................................. 2-24
Front View of the SVMi-20E ...................................................................... 2-25
WBS24....................................................................................................... 2-33
WIP-5000M................................................................................................ 2-33
DS–4028D ................................................................................................. 2-27
DS-5012L................................................................................................... 2-29
DS-5014D .................................................................................................. 2-33
DS-5021D .................................................................................................. 2-32
DS-5038D .................................................................................................. 2-32
ISDN Phone............................................................................................... 2-32
ITP-5012L .................................................................................................. 2-32
ITP-5014D ................................................................................................. 2-32
ITP-5021D ................................................................................................. 2-32
DS-5064B .................................................................................................. 2-32
DPIM.......................................................................................................... 2-32
KDB-D/S for DS Phones............................................................................ 2-35
KDB-D/S for Digital Phones....................................................................... 2-32
WBS24....................................................................................................... 2-33
WIP-5000M................................................................................................ 2-33
Figure 3.1
Figure 3.2
Trunk Line Loop Start Signalling.................................................................. 3-3
OfficeServ 7200 Chassis Configuration..................................................... 3-12
© Samsung Business Communications
Page VII
Table of Contents
OfficeServ 7200 General Description Guide
LIST OF TABLES
Table 1.1
Interfaces between the Sub-Modules............................................................ 1-6
Page VIII
Table 2.1
Table 2.2
Table 2.3
Table 2.4
Table 2.5
Table 2.6
Table 2.7
Table 2.8
Table 2.9
Table 2.10
Table 2.11
Table 2.12
Table 2.13
Table 2.14
Table 2.15
Table 2.16
Table 2.17
Table 2.18
Table 2.19
Table 2.20
Modules that can be Mounted in the Slots .................................................... 2-3
Functional Modules ....................................................................................... 2-5
Specifications of the MCP ............................................................................. 2-6
Ports and LEDs of the MCP .......................................................................... 2-7
Ports and LEDs of the LCP ........................................................................... 2-8
Ports and LEDs of the TEPRI...................................................................... 2-10
Ports and LEDs of the 4BRI ........................................................................ 2-12
Ports and LEDs of the 8TRK ....................................................................... 2-13
Ports and LEDs of the 8SLI......................................................................... 2-15
Ports and LEDs of the 16SLI/16MWSLI...................................................... 2-15
Ports and LEDs of the 8DLI......................................................................... 2-16
Ports and LEDs of the 16DLI....................................................................... 2-17
Ports and LEDs of the 8COMBO ................................................................ 2-18
Ports and LEDs of the WIM......................................................................... 2-19
Ports and LEDs of the LIM .......................................................................... 2-20
Ports and LEDs of the 4DSL ....................................................................... 2-21
Ports and LEDs of the MGI ......................................................................... 2-23
Ports and LEDs of the 4WLI........................................................................ 2-24
Ports and LEDs of the SVMi-20E................................................................ 2-25
I/O Voltage of the PSU ................................................................................ 2-26
Table 3.1
Table 3.2
Table 3.3
Table 3.4
Table 3.5
Table 3.6
Table 3.7
Table 3.8
Table 3.9
Table 3.10
Table 3.11
Table 3.12
Table 3.13
Table 3.14
Table 3.15
Table 3.16
Table 3.17
Table 3.18
Capacity of the OfficeServ 7200.................................................................... 3-1
Trunk Line Capacity....................................................................................... 3-2
Station Line Capacity..................................................................................... 3-2
Electrical Characteristics of the T1 Trunk Line.............................................. 3-3
Electrical Characteristics of the E1 Trunk Line.............................................. 3-4
Electrical Characteristics of the BRI Trunk Line............................................ 3-4
Electrical Characteristics of the PRI Trunk Line............................................ 3-5
Electrical Characteristics of the DLI Line ...................................................... 3-5
Electrical Characteristics of the WIM Interface (V.35 Interface).................... 3-5
Electrical Characteristics of the WIM Interface (RS-232C Interface) ............ 3-6
Electrical Characteristics of the WIM Interface (RS-499 Interface) .............. 3-6
Electrical Characteristics of the LAN Interface (10Base-T)........................... 3-7
Electrical Characteristics of the LAN Interface (100Base-Tx)....................... 3-7
Electrical Characteristics of the VDSL Interface ........................................... 3-8
Specification of the Power Supply Module .................................................... 3-9
System Ring Cycles .................................................................................... 3-10
System Tone Cycles.................................................................................... 3-10
OfficeServ 7200 Compatible Terminals ....................................................... 3-11
© Samsung Business Communications
CHAPTER 1
Introduction to the OfficeServ 7200
This chapter describes the features and functions of the OfficeServ 7200 including
the system architecture, interfaces and programming.
1
Introduction to the System
The OfficeServ 7200 is a communications system most suitable for small offices
where less than 50 subscriber lines are used. It allows phone users to receive voice,
data and Internet services, which means that the system makes voice calls and
sends/receives data using data networks. Users can easily make use of a variety of
phone functions and applications on various platforms such as digital phones, IP
phones, mobile phones and PC servers.
1.1
Major Functions
The major functions and features of the OfficeServ 7200 are described below.
Integrated Communication Environment
The OfficeServ 7200 makes voice calls and sends/receives data using LAN / WAN
modules. Integrated wired/wireless devices (phones, PCs, servers, mobile phones
and peripherals) are used for communication.
Next-generation Platform
The OfficeServ 7200 uses an IP-based feature server to provide an IP solution
which integrates the functions of mail servers, Session Initiation Protocol (SIP) servers, and Voice over IP Unified Messaging Service (VoIP UMS).
The IP-based feature server is a Linux platform and can continuously add feature
server modules to be provided in the future. Examples of the feature servers include
the mobile roaming server and the Authentication, Authorization and Accounting
(AAA) server.
© Samsung Business Communications
Page 1-1
CHAPTER 1. Introduction to the OfficeServ 7200
OfficeServ 7200 General Description Guide
Higher Quality IP Phone
The OfficeServ 7200 ensures the Quality of Service (QoS) of the voice calls depending on the priorities and grouping of data and voice packets.
y Layer 2 QoS : Priority Processing (802.1p), VLAN (802.1q)
y Layer 3 QoS : Class Based Queuing (CBQ), RTP Priority Queuing, or the ondemand management of the bandwidth Wide Area Network (WAN)
WAN/LAN Functions
The WAN and LAN interface modules are installed in the OfficeServ 7200; thus,
data can be sent/received via the 10Base-T/100Base-Tx interface in both the external Internet and the internal Intranet without any data equipment.
Wireless LAN Services
The OfficeServ 7200 offers a wireless LAN solution for both wired and wireless
services in offices. The OfficeServ 7200 uses a combined Access Point (AP), which
offers services by separating the data from voice, and supports handoff and QoS.
Because the OfficeServ 7200 uses a wireless LAN base station, it allows users to make
wired/wireless voice/data communications or access the Internet without establishing
the LAN.
Also, an efficient and convenient working environment can be established at any
time or in any place because sophisticated mobile stations are used for the OfficeServ 7200.
Text-To-Speech (TTS) Responses
The OfficeServ 7200 converts text messages such as e-mails to voice messages and
allows users to listen to their messages through phones. Also, it recognizes the
voices and responds to them.
Mail Server and Instant Messaging
The OfficeServ 7200 integrates voice messages and e-mails to function as an e-mail
server which converts the integrated messages according to users’ needs and resends them, and sends/receives instant messages.
Page 1-2
© Samsung Business Communications
OfficeServ 7200 General Description Guide
CHAPTER 1. Introduction to the OfficeServ 7200
Application Solutions
The OfficeServ 7200 offers a variety of application solutions such as OfficeServ
News, OfficeServ EasySet, Internet Call Center, R-NMS, internal module-type voice
mail solutions, integrated facsimile servers, and digital integrated recording systems.
- ‘Integrated’ means that the OfficeServ 7200 system and the external server
perform a single integrated function.
- For information on how to use each application, refer to the relevant User’s Guide
for each.
Easy Installation and Expandability
The OfficeServ 7200 is easily installed: the basic chassis and expansion chassis are
mounted on a 19-inch rack. Multiple service modules can be installed in universal
chassis slots.
1.2
System Architecture
The OfficeServ 7200 is configured with a basic chassis and expansion chassis
mounted on a 19-inch rack. The OfficeServ feature server is mounted on an external Linux server.
The Main Control Processor (MCP) is installed in the basic chassis and manages
the entire system. It performs switching, processes signals and manages the phones.
The expansion Line Control Processor (LCP), the sub-control part, is installed in
the expansion chassis: it controls the modules and sends/receives data to/from the
MCP. The other components are various interface modules, power modules and
fans.
The service configuration of the OfficeServ 7200 is shown below:
© Samsung Business Communications
Page 1-3
CHAPTER 1. Introduction to the OfficeServ 7200
ISDN
PRI
Expansion
Chassis
PSTN
OfficeServ 7200 General Description Guide
T1/E1
OfficeServ 7200
LCP
16DLI
16SLI
TEPRI
8TRK
4DSL
MCP
WIM
LIM
4WLI
8COMBO
MGI
WAN
Basic
Chassis
xDSL
Dedicated Line
xDSL Modem
DSU/CSU
LAN
AP (WBS24)
WLAN
OfficeServ Feature
OfficeServ Admin
OfficeServ Solution
- VoIP UMS
- System Manager
- OfficeServ Operator
- Mail Server
(Web management)
- SIP Server
- OfficeServ EasySet
…..
Mobile Station
(WIP-5000M)
- OfficeServ Call
- OfficeServ News
- PCMMC
Laptop
IP Phone
…..
Figure 1.1 Service Structure of the OfficeServ 7200
Voice Trunk Line Part
The voice trunk line part is configured with digital trunk lines and analogue trunk
lines. The TEPRI modules interface the E1, T1, or PRI digital trunk lines and
send/receive voice data through the trunk lines. They transmit voice data at 64 kbps per
channel. The 4BRI modules interface with BRI T or S points and transmit voice data
at 64 kbps per channel. The 8TRK modules perform Polarity Reversal Signalling
(PRS), Metering Pulse Detection (MPD) and Caller ID (CID) detection in a module
and send / receive voice data via analogue trunk lines. Data is transmitted at 64 kbps
per line.
Voice Station Part
The voice station part is configured with a Digital Line Interface (DLI) which interfaces digital voice stations, and a Subscriber Line Interface (SLI) which interfaces
analogue voice stations. Multiple DLI and SLI modules can be mounted in any slots
of the main or expansion chassis depending on the number of analogue/digital voice
stations. 16DLI and 8DLI are Digital Line Interface modules. 16SLI, 16MWSLI
and 8SLI are analogue Subscriber Line Interface module. In addition, there is a
combination type 8COMBO which contains interface circuits for analogue and
digital stations.
Page 1-4
© Samsung Business Communications
OfficeServ 7200 General Description Guide
CHAPTER 1. Introduction to the OfficeServ 7200
Data Transmitting Part
The data module is configured with the WIM, a WAN interface module, and the
LIM, a LAN interface module. The WIM module sends and receives data to and
from the external Internet and provides ports for connecting the internal network
with a variety of external interfaces. The LIM module sends and receives data to
and from the internal Intranet and provides a 10Base-T/100Base-Tx interface. It also functions as a layer 2 switch.
The 4DSL module offers services to data subscribers up to 1 km away from the internal Intranet. Subscribers can use the Ethernet service within a transmission distance of 1.2 km.
Voice Application Service Part
The voice application module consists of the VoIP that transmits the voice to the
data network and the WLAN that transmits the voice wirelessly. The MGI module
offers the VoIP function by converting voice into data. If used, the 4WLI module
uses a Digital Adaptor for Subscriber Loop (DASL) to connect to the wireless BTS
(Combo type) and sends/receives voice to/from the phone system and wireless BTS.
The 4WLI accommodates up to four BTS (Combo) and 48 subscribers. If not used,
the wireless BTS (Basic type) is connected to the LAN only and accommodates 40
BTS and 120 subscribers
Application Configuration
The OfficeServ 7200 has a commercial server on a Linux platform outside of the
OfficeServ 7200 chassis which provides the following application software.
y Mail server
y SIP server
y VoIP-UMS
OfficeServ Solution and OfficeServ Admin have separate servers.
y OfficeServ Solution: CTI, OfficeServ Operator
y OfficeServ Admin: Web Management, PCMMC, OfficeServ EasySet, System
Manager
© Samsung Business Communications
Page 1-5
CHAPTER 1. Introduction to the OfficeServ 7200
2
OfficeServ 7200 General Description Guide
Interfaces
This section describes the interfaces between the sub-modules of the OfficeServ
7200 and those between the VoIP elements.
2.1
Interfaces between the Sub-Modules
Table 1.1 Interfaces between the Sub-Modules
Type
LIM Interface
Classification
Interface
Physical Connection
IEEE 802.3 10Base-T, IEEE 802.3u 100Base-Tx
Connector Type
RJ-45 16 port
Physical Connection
IEEE 802.3 10Base-T, IEEE 802.3u 100Base-Tx, V.35
Connector Type
RJ-45, serial 26-pin connector (non-standard cable)
Access Protocol
PPPoE, PPP, DHCP, HDLC, Frame Relay
Physical Connection
T1, E1, Foreign Exchange Office (FXO)
Connector Type
RJ-45
Access Protocol
T1, E1, Loop Start
Physical Connection
ISDN PRI, ISDN BRI
Connector Type
RJ-45
Access Protocol
ISDN PRI, ISDN BRI
xDSL/Cable Modem
Physical Connection
IEEE 802.3u 100Base-Tx Ethernet
Interface
Connector Type
RJ-45
Access Protocol
PPPoE, DHCP
Voice Terminal Inter-
Analogue Phone
Foreign Exchange Station (FXS)
face
Digital Phone
Samsung digital phone
Wireless LAN Access
802.11b, WBS24 (Samsung wireless LAN AP)
WIM Interface
PSTN Interface
ISDN Interface
Point AP)
Interface between
Physical Connection
100Base-Tx Ethernet
the call server and
Signal Processing
TCP/IP
Access Protocol
UDP IPC
Interface between
Physical Connection
100Base-Tx Ethernet
the call server and
Signal Processing
SIP
Access Protocol
User Agent (UA) to UA
Interface between
Physical Connection
100Base-Tx Ethernet
the call server and
Signal Processing
TCP/IP
Access Protocol
TCP, UDP IPC
data server
SIP server
system manager
Page 1-6
© Samsung Business Communications
OfficeServ 7200 General Description Guide
CHAPTER 1. Introduction to the OfficeServ 7200
Type
Interface
Interface between the
Physical Connection
100Base-Tx Ethernet
data server and feature
Signal Processing
TCP/IP
Access Protocol
DHCP
Interface between the
Physical Connection
100Base-Tx Ethernet
data server and system
Signal Processing
TCP/IP
manager
Access Protocol
TCP, UDP IPC
Interface between the
Physical Connection
100Base-Tx Ethernet
feature server and sys-
Signal Processing
TCP/IP
tem manager
Access Protocol
TCP, UDP IPC
manager
2.2
Classification
Interfaces between the VoIP Elements
The OfficeServ 7200 provides a variety of VoIP interfaces:
y
y
y
y
y
y
y
VoIP networking
H.323 VoIP gateway
SIP VoIP gateway
SIP server
System SIP User Agent (UA)
IP phones
Standard SIP phones
The interface standards between the VoIP elements based on the signal processing
are as follows:
y Proprietary TCP IPC
y SIP UA-to-UA
y UA-to-Server
© Samsung Business Communications
Page 1-7
CHAPTER 1. Introduction to the OfficeServ 7200
ISDN
PRI
Expansion
Chassis
PSTN
OfficeServ 7200 General Description Guide
T1/E1
OfficeServ 7200
LCP
16DLI
16SLI
TEPRI
8TRK
4DSL
MCP
WIM
LIM
4WLI
8HYB
8COMBO
MGI
Branch Office (OfficeServ 7200)
WAN
Basic
Chassis
LAN
AP (WBS24)
OfficeServ Feature
- VoIP UMS
WLAN
- Mail Server
- SIP Server
SIP Phone
…..
Mobile Station
(WIP-5000M)
…..
Laptop
Figure 1.2 Interfaces between the SIP Components
3
Programming
MMC programs are used to change the data used for system settings and operate at
three levels: technician (or system) level, customer level, and station (subscriber)
level. Subscribers can only program MMCs accessible at station level. A password
is required for technician-level and customer-level programming but not for
subscriber programming.
Technician-Level Programming
All MMCs can be programmed at this level. Programming can be done using any of
the display phones in the OfficeServ system.
Customer-Level Programming
A customer can only program the MMCs specified in MMC 802 (Customer Access
MMC Number). Programming can be done using any of the display phones in system.
Subscriber-Level Programming
Programming can be done only for an individual subscriber’s phone.
Refer to your Samsung OfficeServ 7200 Programming Guide for details.
Page 1-8
© Samsung Business Communications
CHAPTER 2
OfficeServ 7200Hardware
This chapter describes the hardware features, chassis configurations and module
functions/configurations for the OfficeServ 7200 system. It also describes the terminals, wireless LAN equipment and additional equipment available to the system.
Hardware is installed as described in the Samsung OfficeServ 7200 Installation
Guide provided with your system.
1
Hardware Features
The features of the OfficeServ 7200 hardware are described.
Reliability
The materials and components comprising the OfficeServ 7200 hardware are robust
and reliable. They fully meet the mechanical and electrical standards needed for a
communications system.
y The OfficeServ 7200 metal chassis complies with the industry standards
(19 inches) and is a robust welded assembly.
y The hardware does not generate poisonous or corrosive gases which might do
harm to the human body or affect system operation.
y The hardware is made of materials that meet Electromagnetic Compliance
(EMC) Standards.
y The hardware has a fail-safe mechanism to prevent the system from being
damaged due to an over-voltage.
Modularity
The functions of the OfficeServ 7200 hardware are modularized.
y Capacity can be expanded or functions can be changed in each module without
stopping services for existing subscribers.
y Each module can be easily installed or removed (plug in or out).
© Samsung Business Communications
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CHAPTER 2. OfficeServ 7200 Hardware
OfficeServ 7200 General Description Guide
Maintenance
The OfficeServ 7200 hardware is designed to be maintained with ease and safety.
y The 19-inch rack is designed to maintain sufficient strength.
y The installing/maintenance technician can connect cables easily using external
ports on the front panel.
y The front of each module has an LED that indicates failure and operational
status so that system failures are easily identified.
y The back of the rack has a ground hole to which a wrist strap for preventing
static electricity can be connected.
y The OfficeServ 7200 hardware is designed to prevent electronic devices from
being damaged while installation or maintenance is being carried out.
Fire Resistance and Heat Processing
The OfficeServ 7200 hardware is made of fire-resistant materials and components.
The OfficeServ 7200 hardware is designed not to affect system performance due to
heat generated from inside of the system.
y Heat generated by a component is blocked in order not to affect temperaturesensitive components.
y Two 80 mm fans for cooling are installed.
y Components installed in the modules are located based on heat distribution.
2
Chassis Configuration
The OfficeServ 7200 consists of two chassis (a basic and an expansion chassis)
mounted on a 19-inch rack and a feature server that operates externally. The MCP,
the main control processor, is installed in the basic chassis and manages the entire
system, performing switching and signal processing, and managing subscriber terminals. The LCP, the minor control processor, is installed in the expansion chassis
and controls the line module and sends/receives information to/from the MCP. The
chassis also include line modules, power, and cooling fans.
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OfficeServ 7200 General Description Guide
CHAPTER 2. OfficeServ 7200 Hardware
Slot 0
Front View of
the Expansion
Chassis
Slot 3
Slot 0
Front View of
the Basic Chassis
Slot 3
Slot 1
Slot 2
Slot 4
Slot 5
Slot 1
Slot 2
Slot 4
Slot 5
Figure 2.1 OfficeServ 7200 Chassis Configuration
Table 2.1 Modules that can be Mounted in the Slots
Chassis
Slot
Mountable Modules
Basic
Slot 0
MCP only
Chassis
Slot 1
All modules except for MCP, LCP, TEPRI, and LIM
Slot 2
All modules except for MCP, LCP, TEPRI, and WIM
Slot 3
All modules except for MCP, LCP, and WIM
(OfficeServ
Access)
Slot 4
Slot 5
Expansion
Slot 0
LCP only
Chassis
Slot 1
All modules except for MCP, LCP, TEPRI, and LIM.
(OfficeServ
Expansion)
Slot 2
Slot 3
All modules except for MCP, LCP, and WIM
Slot 4
All modules except for MCP, LCP, TEPRI, and WIM
Slot 5
y The WIM module can be mounted only in Slot 1 of the basic and expansion
chassis.
y The TEPRI module can be mounted only in Slots 3, 4, and 5 of the basic chassis and Slot 3 of the expansion chassis.
y The LIM module cannot be mounted in Slot 1 of the basic/expansion chassis.
About the Managed LIM
The Managed LIM is controlled by the WIM. It provides expanded functions for the
management of Layer2 QoS (e.g. 802.1p (packet priority), 802.1q(VLAN), and
IGMP snooping) as well as Layer 2 switching.
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Page 2-3
CHAPTER 2. OfficeServ 7200 Hardware
2.1
OfficeServ 7200 General Description Guide
Rear Panel of the OfficeServ 7200
1 d e
fg
h
Figure 2.2 Rear Panel of the OfficeServ 7200
1 Power switch
Switches system power on/off.
d Power connector between the basic chassis and expansion chassis
Connects the power supplied to the basic chassis with the expansion chassis.
e Power I/O connector
Connects power cable.
f AC LED
Lights when AC power is supplied.
g DC LED
Lights when DC power is supplied.
h Socket for backup battery cable
Connects the external batteries.
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OfficeServ 7200 General Description Guide
3
CHAPTER 2. OfficeServ 7200 Hardware
Functional Modules
Both the basic chassis and expansion chassis have six slots in which modules can
be mounted. The modules shown in the table below can be mounted in the slots depending on the configuration:
Table 2.2 Functional Modules
Function
Main Control Part
Modules
Basic chassis : MCP (optional module : RCM2, MFM, or MIS)
Expansion chassis : LCP
3.1
Voice Trunk Line
TEPRI, 4BRI, 8TRK
Voice Station
16DLI, 8DLI, 16SLI, 8SLI, 16MWSLI, 8COMBO
Data
WIM (optional module : WIMD), Managed/Unmanaged LIM, 4DSL
Voice Application
4WLI, MGI (optional module : MGI2D)
Power, Fan
PSU, fan
Control Modules
This section describes the configuration and functions of the MCP, the main control
module that controls all the functions of the OfficeServ 7200, and the LCP, the minor control module.
3.1.1 MCP
The MCP controls all the functions of the OfficeServ 7200 and is mounted in Slot 0
of the basic chassis. The MCP performs voice switching, processes signals and
manages subscriber terminals.
Major Functions
The MCP performs the following functions:
y
y
y
y
y
y
y
y
Operates applications through the LAN interface.
Installation using the SmartMedia module.
Backs up the database.
Provides ports for the Universal Asynchronous Receiver and Transmitter
(UART) test.
Controls conferencing, detects caller IDs and multi-frequency, and controls
door phones.
Functions as the internal/external Music on Hold source or loud/common bell.
Sets the time and shows table time.
Functions as the Analogue Phase Locked Loop (APLL) for the synchronization
of digital subscribers.
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Page 2-5
CHAPTER 2. OfficeServ 7200 Hardware
OfficeServ 7200 General Description Guide
Specifications
The specifications of the MCP are shown in the table below:
Table 2.3 Specifications of the MCP
Category
CPU
SDRAM
Name
Specifications
Processor
MPC855T
System clock
50 MHz
Package
357P BGA
Capacity
64 MB
Data bus width
32 bit
Saves programs and data
SRAM
Capacity
4 MB
Data bus width
32 bit
Saves data
Flash ROM
Capacity
512 KB
Data bus width
8 bit
For booting
Time Switch
Others
Page 2-6
Basic switch
256(Tx)x256(Rx)
Data bus width
16 bit
Internal MOH port
1
External MOH port
2
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OfficeServ 7200 General Description Guide
CHAPTER 2. OfficeServ 7200 Hardware
Front View
LINK 1
LINK 3
MISC1
LAN
RUN LAN
Smart Media
SM
LINK 2
MISC2
LCP
RST
SIO
MCP
Figure 2.3 Front View of the MCP
The components on the front panel of the MCP have the following functions:
Table 2.4 Ports and LEDs of the MCP
Ports & LEDs
Function
LINK1~LINK3
Ports that connect the MCP with the LCP.
MISC1~MISC2
Ports that connect external music sources, paging device, loud bell, common
bell, or door bell.
SmartMedia
Port for installing NAND-type flash memory.
LAN
Port for establishing the 10Base-T/100Base-Tx Ethernet connection.
SIO
UART port (for tests).
RST
Button for resetting the MCP module.
RUN LED
This LED indicates the status of the MCP.
- Off : Power is not connected.
- On : Booting.
- Blink : The program is operating correctly.
LAN LED
This LED indicates the status of the connection to LAN.
- Off : MCP is not connected to LAN.
- On : MCP is connected LAN.
- Blink : MCP is transmitting or receiving data through LAN port.
SM LED
This LED indicates the status of SmartMedia access.
- Off : The SmartMedia is not installed.
- On : The SmartMedia is installed but is not accessed.
- Blink : The SmartMedia is installed and is being accessed.
LCP LED
This LED indicates the status of signalling message processing.
- Off : There is no message exchange between MCP and LCP.
- On : Messages are being sent/received to/from the LCP.
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CHAPTER 2. OfficeServ 7200 Hardware
OfficeServ 7200 General Description Guide
3.1.2 LCP
The LCP is the minor control module that controls a variety of line modules and
sends/receives information to/from the MCP.
Front View
LINK1
LINK3
RUN
RST
LINK2
MCP
SIO
LCP
Figure 2.4 Front View of the LCP
The components on the front panel of the LCP have the following functions:
Table 2.5 Ports and LEDs of the LCP
Ports & LEDs
Function
LINK1~LINK3
Ports that connect the MCP with the LCP.
SIO
UART port (for tests).
RST
Button for resetting the LCP module.
RUN LED
This LED indicates the status of the LCP.
- Off : Power is not connected.
- On : Booting.
- Blink : The RAM program is operating.
MCP LED
This LED indicates the status of signalling message processing.
- Off : There is no message exchange between MCP and LCP.
- On : Messages are being sent/received to/from the MCP.
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OfficeServ 7200 General Description Guide
3.2
CHAPTER 2. OfficeServ 7200 Hardware
Voice Trunk Line Module
This section describes the modules that offer the voice service of trunk lines.
3.2.1 TEPRI
The TEPRI module provides the digital trunk line. A TEPRI module provides E1,
T1, or ISDN PRI and functions as the Q-SIG. This module transmits voice via the
trunk line and a channel transmits the voice data at 64 kbps.
Major Functions
The TEPRI voice trunk line module performs the following functions:
y
y
y
y
y
y
y
y
y
Processes the T1/E1 signals by programming.
Resistor Terminations for T1 line (100 Ω) and E1 line(120 Ω).
Endures the ITU-recommended level of surge.
Protects the output port by monitoring line signals.
Crystal-less wander and jitter attenuation/compensation to TR62411.
Attenuates/compensates jitter as recommended in ITU-T I.431 and G703.
Provides the selectable line codec (HDB3, AMI).
Performs local/remote loopback for test.
Accommodates High level Data Link Control (HDLC) protocol in Common
Channel Signalling(CCS) mode or Common Associated Signal (CAS) mode.
Specifications
The specifications of the TEPRI voice trunk line module are as follows:
y
y
y
y
One trunk line port
E1 : 30 channels
T1 : 24 channels
PRI : 30 channels
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CHAPTER 2. OfficeServ 7200 Hardware
OfficeServ 7200 General Description Guide
Front View
SYNC ASI
RST
T1/E1/PRI
LOS
L2
IPC TP1
CLK TP2
SIO
TEPRI
Figure 2.5 Front View of the TEPRI
The components on the front panel of the TEPRI module have the following functions:
Table 2.6 Ports and LEDs of the TEPRI
Ports & LEDs
Function
T1/E1/PRI
Ports that connect the T1/E1/PRI cable.
SIO
UART port (for tests).
RST
Button for resetting the TEPRI module.
SYNC LED
Clock synchronization.
- On : the circuit is receiving the clocking signal and is synchronised
- Off : the circuit is not receiving the clocking signal and is not synchronised..
LOS LED
This LED indicates whether signals have been lost.
- On : Signals have been lost.
- Off : Signals have not been lost.
AIS LED
This LED indicates whether the T1/E1 remote alarm has been generated.
- On : The remote alarm has been generated.
- Off : The remote alarm has not been generated.
L2 LED
This LED indicates the operational status of Layer 2
- On : The PRI Layer2 is operating correctly.
- Off : The PRI Layer2 is operating abnormally.
IPC LED
This LED indicates that this module is working together with the higher-level
module.
- On : The module is working with the MCP/LCP.
- Off : The module is not working with the MCP/LCP.
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OfficeServ 7200 General Description Guide
Ports & LEDs
CLK LED
CHAPTER 2. OfficeServ 7200 Hardware
Function
This LED indicates whether this module is a master or slave.
- On : The module is receiving the clock signal from the network and is the master clock source for the system.
- Off : The module is not receiving the clock signal from the network OR it is not
the master clock source for the system.
TP1 LED
This LED indicates whether the T1 is established.
- This LED lights once the T1 is established.
TP2 LED
This LED indicates whether the PRI is connected.
- This LED lights once the PRI is connected.
3.2.2 4BRI
The 4BRI module provides four ports for BRI-T/S connection. It transmits voice
via the trunk line and a channel transmits voice data at 64 kbps
Major Functions
The 4BRI module performs the following functions:
y Processes T or S signals by programming.
y Processes the following signals by programming: Point to Point Normal, Point
to Point DDI, Point to MultiPoint.
y Switchable Resistor Terminations (100Ω)
y Endures the ITU-recommended level of surge.
y Protects the output port by monitoring line signals.
y Crystal-less wander and jitter attenuation/compensation to TR62411.
y Attenuates/compensates jitter as recommended in ITU-T I.431 and G703.
y Performs local/remote loopback for test.
Specifications
The 4BRI module has eight line ports.
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Page 2-11
CHAPTER 2. OfficeServ 7200 Hardware
OfficeServ 7200 General Description Guide
Front View
Figure 2.6 Front View of the 4BRI
The components on the front panel of the 4BRI module have the following functions:
Table 2.7 Ports and LEDs of the 4BRI
Ports & LEDs
Function
RUN
Circuit is connected to this port.
ACT
Circuit is in use on this port.
3.2.3 8TRK
The 8TRK module provides eight ports for analogue trunk lines. One module has
the PRS, MPD, or CID path. It sends voice through the trunk lines and transmits
voice data at 64 kbps to one channel.
Major Functions
The 8TRK voice trunk line module performs the following functions:
y
y
y
y
y
y
Page 2-12
Detects ring connection.
Detects on/off-hook.
Sends dial pulse.
Performs detection of Polarity Reverse Signal (PRS).
Performs the Caller ID (CID) function.
Periodically checks if the line is connected. If so, the voice data can be transmitted. This function is called line monitoring.
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OfficeServ 7200 General Description Guide
CHAPTER 2. OfficeServ 7200 Hardware
y Functions as the relay path of caller information. (When caller information is entered as 8TRK, connect the RCM – an optional module – with the MCP so that the
caller information can be checked in the RCM module.).
Specifications
The 8TRK module has eight trunk line ports.
Front View
P1
P2
P5
P3
P6
P7
P4
P1
P2
P3
P4
P5
P6
P7
P8
P8
8TRK
Figure 2.7 Front View of the 8TRK
The components on the front panel of the 8TRK have the following functions:
Table 2.8 Ports and LEDs of the 8TRK
Ports & LEDs
Function
P1~P8 (ports)
Trunk ports.
P1~P8 (LEDs)
These LEDs indicate the status of the ports.
- Off : The trunk line is not being used.
- On : The trunk line is being used.
- Blink : The ring is being connected.
© Samsung Business Communications
Page 2-13
CHAPTER 2. OfficeServ 7200 Hardware
3.3
OfficeServ 7200 General Description Guide
Voice Subscriber Line Module
This section describes the modules that offer voice paths for analogue and digital
subscribers.
3.3.1 8SLI/16SLI/16MWSLI
The 8SLI module has eight ports, the 16SLI/16MWSLI modules 16 ports, for
analogue stations. Each works with analogue phones via the trunk line to make
voice communication.
Major Functions
The major functions of the 8SLI/16SLI/16MWSLI module are as follows:
y
y
y
y
y
Generates a ring signal of 20/25 Hz.
Detects DTMF/dial pulse.
Detects on/off-hook.
Generates various audible tones.
Generates 100V pulse for message waiting handsets (16MWSLI only).
Specifications
The specifications of the 8SLI/16SLI/16MWSLI module are as follows:
y 8SLI module : 8 station ports
y 16SLI/16MWSLI module : 16 station ports
Front View of the 8SLI
P1
P5
P2
P6
P3
P7
P4
P1
P2
P3
P4
P5
P6
P7
P8
P8
8SLI
Figure 2.8 Front View of the 8SLI
Page 2-14
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OfficeServ 7200 General Description Guide
CHAPTER 2. OfficeServ 7200 Hardware
The components on the front panel of the 8SLI have the following functions:
Table 2.9 Ports and LEDs of the 8SLI
Ports & LEDs
Function
P1~P8 (ports)
Station ports for analogue phones.
P1~P8 (LEDs)
These LEDs indicate the operational status of the ports.
- Off : The station is not being serviced.
- On : The station is being serviced.
Front View of the 16SLI (and 16MWSLI)
The 16SLI and 16MWSLI have the same front panel. The “16SLI” only is shown
(the 16MWSLI is marked “16MWSLI”).
Figure 2.9 Front View of the 16SLI (and 16MWSLI)
The components on the front panel of the 16SLI have the functions below:
Table 2.10 Ports and LEDs of the 16SLI/16MWSLI
Ports & LEDs
Function
P1~P16 (ports)
Station ports for analogue phones.
P1~P16 (LEDs)
These LEDs indicate the status of the ports.
- Off : The station is not being used.
- On : The station is being used.
If the LED turns green, P1-P8 is being used.
If the LED turns red, P9-P16 is being used.
If the LED turns yellow, both ports (e.g. P1 and P9) are being used
simultaneously.
© Samsung Business Communications
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CHAPTER 2. OfficeServ 7200 Hardware
OfficeServ 7200 General Description Guide
3.3.2 8DLI/16DLI
The 8DLI/16DLI module has 8 ports/16 ports for digital stations. It works with the
Samsung digital phones to make voice communication.
Specifications
The specifications of the 8DLI/16DLI module are as follows:
y 8DLI module: 8 station ports and 2B+D (two voice channels and one signal
channel) provided
y 16DLI module: 16 station ports and 1B+D (one voice channel and one signal
channel) provided
Front View of the 8DLI
Figure 2.10 Front View of the 8DLI
The components on the front panel of the 8DLI have the following functions:
Table 2.11 Ports and LEDs of the 8DLI
Ports & LEDs
Function
P1~P8 (ports)
Station ports for Samsung digital phones.
P1~P8 (LEDs)
These LEDs indicate the status of the ports.
- Off : The station is not being used.
- On : The station is being used.
Page 2-16
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OfficeServ 7200 General Description Guide
CHAPTER 2. OfficeServ 7200 Hardware
Front View of the 16DLI
Figure 2.11 Front View of the 16DLI
The components on the front panel of the 16DLI have the functions below:
Table 2.12 Ports and LEDs of the 16DLI
Ports
P1~P16
Function
Station ports of Samsung digital phones.
3.3.3 8COMBO
The 8COMBO module has eight ports for analogue stations and eight ports for
digital stations. It works with analogue phones or digital phones to make voice
communication.
Major Functions
The major functions of the 8COMBO module are as follows:
y
y
y
y
Generates ring of 20/25 Hz.
Detects the DTMF/dial pulse.
Detects on/off-hook.
Generates a tone.
Specifications
The specifications of the 8COMBO module are as follows:
y 8 analogue station ports
y 8 digital station ports
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CHAPTER 2. OfficeServ 7200 Hardware
OfficeServ 7200 General Description Guide
Front View
Figure 2.12 Front View of the 8COMBO
The components on the front panel of the 8COMBO have the following functions:
Table 2.13 Ports of the 8COMBO
Ports
3.4
Function
S1~S8
Analogue station ports.
D1~D8
Digital station ports.
Data Modules
This section describes the data modules for transmitting/receiving data to/from the
Internet or Intranet.
3.4.1 WIM
The WIM module allows the OfficeServ 7200 to transmit/receive data to/from the external Internet. It offers a variety of external interfaces and ports for connecting with the internal network. One WIM module provides applications and a variety of external interfaces.
Major Functions
The major functions of the WIM data module are as follows:
y Works with dedicated lines using V.35.
y Provides the 10Base-T/100Base-Tx Ethernet port that works with the xDSL or
cable modem.
y Provides the 10Base-T Ethernet port for backup.
y Offers the De-Militarized Zone (DMZ) service.
y Provides the 10Base-T/100Base-Tx Ethernet port for the LAN interface.
y Provides the UART port for configuration setting.
y Provides applications such as a firewall and VPN.
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OfficeServ 7200 General Description Guide
CHAPTER 2. OfficeServ 7200 Hardware
Specifications
The specifications of the WIM data module are as follows:
y
y
y
y
One V.35 serial port
Two ports for connecting with the external Ethernet network
One 10Base-T/100Base-Tx Ethernet port for the DMZ
One 10Base-T/100Base-Tx Ethernet port for the station LAN
Front View
DMZ
LAN
RUN DMZ LAN
SERIAL
WAN1 WAN2 SERIAL
WAN1
WAN2
RST
SIO
WIM
Figure 2.13 Front View of the WIM
The components on the front panel of the WIM have the following functions:
Table 2.14 Ports and LEDs of the WIM
Ports & LEDs
Function
DMZ port
Internal port (does not need firewalls)
LAN port
Ethernet port connected with the Intranet
SERIAL connector
Port connecting the dedicated serial line that works with the V.35
WAN1, WAN2 port
WAN interface port that works with 10Base-T/100Base-Tx Ethernet
SIO port
UART port (for tests)
RST
Button for resetting the WIM module
RUN LED
This LED indicates the operational status of the WIM.
- Off : The WIM module is in an abnormal status or power is not being
supplied.
- On : The WIM module is operating correctly.
DMZ LED
This LED indicates the operational status of the DMZ.
- Off : The link is not connected.
- On : The link is operating.
SERIAL LED
This LED indicates the operational status of the LAN.
- Off : The link is not connected.
- On : The link is operating.
WAN1, WAN2 LED
This LED indicates the operation status of the WAN.
- Off : The link is not connected.
- On : The link is operating.
© Samsung Business Communications
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CHAPTER 2. OfficeServ 7200 Hardware
OfficeServ 7200 General Description Guide
3.4.2 LIM
The LIM module sends/receives data in the Intranet, and provides a 10Base-T/100BaseTx interface. It functions as a hub for switching. The LIM module works with the
WIM through the internal back panel to provide the VLAN function for supporting
QoS.
Major Functions
The major functions of the LIM data module are as follows:
y
y
y
y
Detects 10Base-T/100Base-Tx, or full/half duplex automatically.
Detects Tx/Rx automatically. (Not supported.)
Offers the VLAN for supporting QoS.
Functions as a switching hub.
Specifications
The LIM data module provides 16 x 10Base-T/100Base-Tx ports.
Front View
P1
P2
P3
P4
P9
P10
P11
P12
P5
P6
P7
P8
P13
P14
P15
P16
LIM
Figure 2.14 Front View of the LIM
The components on the front panel of the LIM have the following functions:
Table 2.15 Ports and LEDs of the LIM
Ports & LEDs
Function
P1~P16
Ports for connecting Ethernet.
Left LED of each
The LED blinks if the link is operating.
port
Right LED of each
The LED indicates if the port is operating.
port
- Off : The 10Base-T port is operating.
- On : The 100Base-Tx port is operating.
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OfficeServ 7200 General Description Guide
CHAPTER 2. OfficeServ 7200 Hardware
3.4.3 4DSL
The 4DSL module uses VDSL technology to send/receive data to/from the external IP
devices in the Intranet. The 4DSL provides the VLAN function to support QoS.
Specifications
y 4 xDSL ports
y Transmission distance : 1 km
y Up/down link : more than 20 Mbps
Front View
P1
P2
P3
P4
P1
P2
P3
P4
LAN
4DSL
Figure 2.15 Front View of the 4DSL
The components on the front panel of the 4DSL have the following functions:
Table 2.16 Ports and LEDs of the 4DSL
Ports & LEDs
Function
P1~P4
Ports connecting the VDSL.
LAN
10Base-T/100Base-Tx Ethernet port for connecting with the higher-level Intranet.
P1~P4 LED
These LEDs indicate the status of the ports.
- Off : The link is not connected.
- On : The link is operating.
- Blink : Data is being transmitted/sent.
© Samsung Business Communications
Page 2-21
CHAPTER 2. OfficeServ 7200 Hardware
3.5
OfficeServ 7200 General Description Guide
Voice Application Modules
This section describes:
y the MGI module that converts voice to data and then sends/ receives the data
y the 4WLI module that uses the Digital Adaptor for Subscriber Loop (DASL) to
send/receive voice to/from the phone system and wireless base station
y the SVMi-20E integrated voice mail module.
3.5.1 MGI
The MGI module converts voice to data and then sends/receives the data via the
data network. The MGI offers up to 16 channels and uses G.729, G.723, G.726, and
G.711 for voice decompression. It provides the VoIP functions to serve as both a
client and server.
Major Functions
The major functions of the MGI module are as follows:
y
y
y
y
y
Voice decompression: G.729, G.723, G.726, and G.711
Facsimile relay: One of four channels is used.
Echo cancellation
Volume adjustment (-30 ~ +30 dBm)
Silence suppression
Front View
PWR RUN
RST
LAN
LAN LAN
Tx
Rx
SVC DSP RTPT RTPR
SIO
MGI
Figure 2.16 Front View of the MGI
Page 2-22
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OfficeServ 7200 General Description Guide
CHAPTER 2. OfficeServ 7200 Hardware
The components on the front panel of the MGI have the following functions:
Table 2.17 Ports and LEDs of the MGI
Ports & LEDs
Function
LAN port
Port connecting Ethernet.
SIO port
UART port (for tests).
RST
Button for resetting the MGI.
PWR LED
This LED indicates the power supply status.
- Off : Power is not being supplied.
- On : Power is being supplied normally.
RUN LED
This LED indicates MCP status.
- Off : Power is not being supplied.
- On : Booting.
- Blink : The RAM program is operating.
LAN Tx LED
This LED indicates the status of Ethernet data transmission.
- Off : Data does not exist.
- On or blink : Data is being transmitted.
LAN Rx LED
This LED indicates the reception status of the link and Ethernet data.
- Off : Data does not exist or the link is not connected.
- On or blink : Data is being received.
SVC LED
This LED indicates if the service is being offered.
- LED blinks when the software task can be serviced.
DSP LED
This LED indicates if the VoIP DSP is operating.
- LED blinks when the VoIP DSP operates.
RTPT LED
This LED indicates if the voice packets are being forwarded.
- LED turns on when the voice packets are forwarded.
RTPR LED
This LED indicates if the voice packets are being received.
- LED turns on when the voice packets are received.
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CHAPTER 2. OfficeServ 7200 Hardware
OfficeServ 7200 General Description Guide
3.5.2 4WLI
The 4WLI interface module uses the DASL to send/receive voice to/from the phone
system and wireless base station. This module decompresses the voice of the G.711
and uses the wireless method of 802.11b WLAN or DECT. The 4WLI accommodates
four base stations and one base station can accommodate four channels. One WLI
platform interfaces the DECT with the WLAN by software conversion to work with
the wireless base station.
Major Functions
The major functions of the 4WLI voice application module are as follows:
y Voice decompression: G.711
y Wireless specification: 802.11b WLAN
Specifications
The specifications of the 4WLI module are as follows:
y Up to four base stations.
y Simultaneous calling through up to four channels per base station.
y Maximum of 48 mobile station subscribers supported.
Front View
P1
P2
P3
P4
RUN
SW1 SW2 SW3
SIO
4WLI
Figure 2.17 Front View of the 4WLI
The components on the front panel of the 4WLI have the following functions:
Table 2.18 Ports and LEDs of the 4WLI
Ports & LEDs
Page 2-24
Function
P1~P4
Port for connecting the WBS24 base station.
SIO
UART port (for tests).
RUN LED
This LED turns on when the wireless LAN operates.
SW1~SW3 LED
This LED turns on when the software task operates.
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OfficeServ 7200 General Description Guide
CHAPTER 2. OfficeServ 7200 Hardware
3.5.3 SVMi-20E
The SVMi-20E integrated voice mail module provides personal voice mailboxes,
fax server functionality, Auto Attendant, in-queue messages for callers in UCD
group queues, informal call recording, MOH functionality and Answering Machine
Emulation.
Major Functions
The major functions of the SVMi-20E module are as follows:
y
y
y
y
y
y
y
Voice mailbox
Voice mail to e-mail gateway
Fax mail server
Auto Attendant
MOH ports
Answering Machine Emulation
Expandable using daughterboard modules
Front View
Figure 2.18 Front View of the SVMi-20E
Table 2.19 Ports and LEDs of the SVMi-20E
Ports & LEDs
Function
LAN
Port connecting Ethernet.
SIO
UART port (for tests).
RST
Button for resetting the module.
VM1 LED
Indicates addition of voice module 1
VM2 LED
Indicates addition of voice module 2
VM3 LED
Indicates addition of voice module 3
HDD LED
Indicates hard disk activity
LAT LED
LAT LED
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CHAPTER 2. OfficeServ 7200 Hardware
OfficeServ 7200 General Description Guide
Ports & LEDs
3.6
Function
LRT
LRT LED
SDN
SDN LED
PGD
PGD LED
Power Supply Unit
The Power Supply Unit (PSU) is installed in the chassis of the OfficeServ 7200. It
supplies -48 V DC power from the external power supply to each module. The
power I/O specifications are shown in the table below:
Table 2.20 I/O Voltage of the PSU
Item
Specification
Input Voltage
110/240 V
Output Voltage
-48 V/2.2 A
-54 V/0.4 A Backup
+5 V/8 A
+3.3 V/10 A
+12 V/0.4 A
-5.3 V/1 A
Max power consumption
252 W
About the configuration of the PSU
For information about the configuration of the PSU and the functions of each component, refer to 2 Chassis Configuration in this chapter.
Page 2-26
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OfficeServ 7200 General Description Guide
4
CHAPTER 2. OfficeServ 7200 Hardware
Station Phones
This section describes the types and features of analogue/digital station phones that
can be connected to the OfficeServ 7200 system.
4.1
Analogue Phones
Analogue phones used for voice calls are connected to the 8SLI/ 16SLI/
16MWSLI/8COMBO module ports mounted in a universal slot of the system.
4.2
Digital Phones
Digital phones are used for voice calls or data transmission and are connected to the
8DLI/16DLI/8COMBO module ports mounted in a universal slot of the system.
Digital phones can be connected to devices such as AOMs and some support the
use of keyset daughterboards (KDB-D, KDB-S or KDB-F).
5000 Series Digital Keysets
14-Button 2-Line LCD Keyset (DS-5014D)
y 48-character display (2x24) LCD with three
associated soft keys and scroll key
y 14 programmable keys
y Navigation keys for easy use of keyset
functions
y Five fixed-function keys
y Built-in speakerphone
y Keyset Status Indicator
y Eight selectable ring tones
y Volume Up/Down keys for digital control
of speaker, handset and ringer volumes
y Desk- or wall-mounted
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CHAPTER 2. OfficeServ 7200 Hardware
OfficeServ 7200 General Description Guide
21-Button 2-Line LCD Keyset (DS-5021D)
y 48-character display (2x24) LCD with three
associated soft keys and scroll key
y 21 programmable keys
y Navigation keys for easy use of keyset functions
y Five fixed-function keys
y Built-in speakerphone
y Keyset Status Indicator
y Eight selectable ring tones
y Volume Up/Down keys for digital control
of speaker, handset and ringer volumes
y Desk- or wall-mounted
7-Button 2-Line LCD Keyset (DS-5007S)
y 48-character display (2x24) LCD with three
associated soft keys and scroll key
y 7 programmable keys
y Five fixed-function keys
y Built-in speakerphone
y Keyset Status Indicator
y Eight selectable ring tones
y Volume Up/Down keys for digital control
of speaker, handset and ringer volumes
y Desk- or wall-mounted
14-Button 2-Line LCD Keyset (DS-5014S)
y 48-character display (2x24) LCD with three
associated soft keys and scroll key
y 14 programmable keys
y Five fixed-function keys
y Built-in speakerphone
y Keyset Status Indicator
y Eight selectable ring tones
y Volume Up/Down keys for digital control
of speaker, handset and ringer volumes
y Desk- or wall-mounted
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OfficeServ 7200 General Description Guide
CHAPTER 2. OfficeServ 7200 Hardware
38-Button 2-Line LCD Keyset (DS-5038S)
y 48-character display (2x24) LCD with three
associated soft keys and scroll key
y 38 programmable keys
y Five fixed-function keys
y Built-in speakerphone
y Keyset Status Indicator
y Eight selectable ring tones
y Volume Up/Down keys for digital control
of speaker, handset and ringer volumes
y Desk- or wall-mounted
12-Button Large LCD Keyset (DS-5012L)
y Large LCD with 12 keys for feature selection
y Supports data transfer, handset calls and fullduplex speakerphone
y USB interface
y Navigation keys for easy use of keyset
functions
y Five fixed-function keys
y Keyset Status Indicator
y Eight selectable ring tones
y Volume Up/Down keys for digital control
of speaker, handset and ringer volumes
Up to eight DS-5012L phones can be connected with the DLI module (8DLI/16DLI).
24 DS-5012L phones can be connected to both the basic chassis and expansion
chassis (48 total).
© Samsung Business Communications
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CHAPTER 2. OfficeServ 7200 Hardware
4.3
OfficeServ 7200 General Description Guide
IP Phones
Internet (IP) phones use IP addresses to send/receive voice and data. They use existing data network lines, so do not need normal phone lines, and can be connected
to devices such as a switching hub. They are connected to other digital phones
through the MGI module.
5000 Series IP Keysets
12-Button Large LCD IP Keyset (ITP-5012L)
y Large LCD with 12 keys for feature selection
y Supports data and voice transfer using
Internet Protocol
y Navigation keys for easy use of keyset
functions
y Five fixed-function keys
y Keyset Status Indicator
y Eight selectable ring tones
y Volume Up/Down keys for digital control
of speaker, handset and ringer volumes
14-Button 2-Line LCD IP Keyset (ITP-5014D)
y 48-character display (2x24) LCD with three
associated soft keys and scroll key
y Supports data and voice transfer using
Internet Protocol
y 14 programmable keys
y Navigation keys for easy use of keyset
functions
y Five fixed-function keys
y Built-in speakerphone
y Keyset Status Indicator
y Eight selectable ring tones
y Volume Up/Down keys for digital control
of speaker, handset and ringer volumes
y Desk- or wall-mounted
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OfficeServ 7200 General Description Guide
CHAPTER 2. OfficeServ 7200 Hardware
21-Button 2-Line LCD IP Keyset (ITP-5021D)
y 48-character display (2x24) LCD with three
associated soft keys and scroll key
y Supports data and voice transfer using
Internet Protocol
y 21 programmable keys
y Navigation keys for easy use of keyset functions
y Five fixed-function keys
y Built-in speakerphone
y Keyset Status Indicator
y Eight selectable ring tones
y Volume Up/Down keys for digital control
of speaker, handset and ringer volumes
y Desk- or wall-mounted
4.4
Add-On Module (AOM)
DS-5064B 64-Button AOM
y 64 programmable keys with red LEDs
y Up to four can be assigned to a keyset to provide
additional programmable keys
4.5
Keyset Daughterboards
5000 Series Keyset Daughterboards
DS-5014D, DS-5021D and DS-5038S keysets support one of three different types
of daughterboard installed on them to enhance operation or to provide an additional
local port, depending on the type of daughterboard.
KDB-Digital Line Interface (KDB-D)
If your keyset is connected to a Digital Line Interface (DLI) port that supports 2B+D
operation, you may install a daughterboard that provides a Digital Line Interface (DLI)
port for connection of a digital station device such as a keyset or 64 button add-on
module.
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CHAPTER 2. OfficeServ 7200 Hardware
OfficeServ 7200 General Description Guide
KDB-Single Line Interface (KDB-S)
If your keyset is connected to a Digital Line Interface (DLI) port that supports 2B+D
operation, you may install a daughterboard that provides a Single Line Interface (SLI)
port for connection of a standard telephone device such as a cordless phone.
KDB-Full Duplex (KDB-F)
The standard speakerphone mode of operation for 2-line LCD keysets is “half duplex”.
This means that you cannot transmit and receive speech at the same time. Adding an
KDB-F to your keyset will convert the speakerphone into full duplex mode, enhancing
its operation. In addition, the KDB-F may have up to three external microphones
attached to it for conference room type applications. These microphones require an
“EXTMIC” key programmed on the keyset to activate or deactivate them.
4.6
Door Phone and Door Phone Interface Module (DPIM)
The DPIM adapts any DLI circuit for use with the door phone unit. The unit is
commonly used to request entry through locked doors (interior or exterior) or as a
room monitoring box. It provides contact control to be used with a customerprovided electric door lock. The door phone is wall-mounted. An external weatherresistant unit is also available.
DPIM
Door Phone
5
Wireless LAN Equipment
This section describes the wireless LAN base station and mobile stations that can
be connected with the OfficeServ 7200 system.
Page 2-32
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OfficeServ 7200 General Description Guide
5.1
CHAPTER 2. OfficeServ 7200 Hardware
Wireless LAN Base Station (WBS24)
The WBS24 consists of both wired and wireless processing parts. WBS24s are normally referred to as Access Points (APs).
The wired processing part has an ISDN BRI interface connected with the OfficeServ 7200 and an IEEE 802.3 Ethernet interface connected with the LAN. The wireless processing part has an IEEE 802.11b standard and wireless LAN RF interface with
a wireless frequency band of 2.4 GHz.
Figure 2.19 WBS24
The wired Ethernet interface is connected with the LAN (based on 10BaseT/100Base-Tx) and transmits/receives data, e.g., Internet access, other than voice.
The wireless processing part transmits/receives voice data for wireless voice calls
and also accesses the wireless Internet. The maximum transmitting speed on the wireless section is 5~6 Mbps. About 20 people can simultaneously access the wireless Internet using a WBS24.
5.2
Mobile Station (WIP-5000M)
The WIP-5000M (Wireless IP-Phone Mobile type) uses the wireless LAN
(IEEE802.11b) to allow users to make calls. The WIP-5000M supports hand-over
when moving between APs. Data terminals such as laptops can also be used where the
wireless LAN is enabled. The WIP-5000M also performs the message service functions supported by the OfficeServ 7200 system.
Figure 2.20 WIP-5000M
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CHAPTER 2. OfficeServ 7200 Hardware
6
OfficeServ 7200 General Description Guide
Additional Devices
This section describes the types and features of devices that can be optionally connected when the OfficeServ 7200 is installed.
6.1
On Hold/Background Sound Source
Cassettes, radios and CD players may be connected to provide sound sources in addition to the basic tone provided by the system or internal sound source. These allow background and “on hold” music to play to callers and phone users.
Output Resistance
The output resistance of FM radios, CD players or cassette recorders should be
8 Ω to 16 Ω.
6.2
External Units
The OfficeServ 7200 may be connected with external units such as amplifiers or
speakers. External units are connected via the MISC1 port of the MCP module to
the MIS option module installed in the MCP.
6.3
Loud Bell
The loud bell uses amplifiers or external speakers to allow users to hear external
ringing calls. It is connected via the MISC1 port of the MCP module to the MIS option module installed in the MCP. A user’s phone may be allocated instead in MMC
205 (Assign Pair Station) to ring for the loud bell.
6.4
Common Bell
The common bell is a ring that can be specified when a station group is set. When a
station in a group rings, other stations in the same group ring. The common bell is
connected via the MISC2 port of the MCP module to the MIS option module installed in the MCP.
6.5
OfficeServ Manager
The PC Man Machine Communication application (called the OfficeServ Manager) is
software for maintaining the OfficeServ 7200. The functions for controlling the system database are implemented in the form of menus; thus, the OfficeServ Manager is
convenient and easy to use when system data is displayed or changed.
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OfficeServ 7200 General Description Guide
6.6
CHAPTER 2. OfficeServ 7200 Hardware
SMDR
The Station Message Detail Recording (SMDR) manages call data such as calls between station users and local/long distance/international calls. Connect the SMDR
printer or SMDR PC with the OfficeServ 7200 to use the SMDR data provided by
the system. The precise details provided by SMDR can be programmed in the system.
The SMDR printer can display the calling history received from the system. The
SMDR PC displays calling history received from the system and can calculate call
costs using the SMDR software. The SMDR PC therefore allows more efficient use
of data than the SMDR printer alone.
6.7
CTI
Computer Telephony Integration (CTI) is an integrated system for computers and
telephony: users can operate their phones directly from the screens of their PCs using special applications running on their local area network. CTI provides
convenience, reduced costs, enhanced services and reduced call-processing time.
In particularly, the CTI call centre system configures customer databases so that
agents can consult with customers by phone on a one-to-one basis with the customer’s details shown on the PC screen.
The OfficeServ 7200 supports the standard Telephony Application Programming Interface (TAPI), which is implemented in a client/server environment and controls thirdparty calls.
© Samsung Business Communications
Page 2-35
CHAPTER 3
OfficeServ 7200 Specifications
This chapter describes the OfficeServ 7200 system capacity, signal specifications,
power specifications, rings and tones, compatible modules and terminals, and
equipment specifications.
1
System Capacity
Up to 160 lines can be installed and operated in the system, and the ratio of station
and trunk lines can be adjusted within the capacity limit, depending on users’ needs.
Table 3.1 shows the maximum line capacity of the OfficeServ 7200.
Table 3.1 Capacity of the OfficeServ 7200
System Configuration
Basic chassis
Maximum Line Capacity
When using the E1 : 90
When using the 8TRK : 40
When using the station : 80
When using the maximum capacity : 122 (voice)
When using the LAN switch : 64
When using the VDSL : 20
When using the WLAN terminal : 48
Basic chassis + expansion chassis
When using the E1 : 120
When using the 8TRK : 80
When using the station : 96
When using the maximum capacity : 216 (voice)
When using the LAN switch : 128
When using the VDSL : 40
When using the WLAN terminal : 48
© Samsung Business Communications
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CHAPTER 3. OfficeServ 7200 Specifications
1.1
OfficeServ 7200 General Description Guide
Trunk Line Capacity
The maximum trunk line capacity of the OfficeServ 7200 is based on its configuration
and is shown in Table 3.2.
Table 3.2 Trunk Line Capacity
System Configuration
Analogue
Digital
LOOP TRK
BRI
T1 TRK
E1 TRK
40
40
72
90
Basic chassis
PRI TRK
T1 : 72
E1 : 90
Basic chassis + expansion
80
80
96
120
chassis
1.2
T1 : 96
E1 : 120
Station (Subscriber) Line Capacity
The maximum station line capacity for analogue phones and digital phones in the
OfficeServ 7200 is based on its configuration and is shown in Table 3.3.
Table 3.3 Station Line Capacity
System Configuration
Basic chassis
Basic chassis + expansion
Analogue phones
Digital Phones
80
80 (DS-5012L : 24)
160
160 (DS-5012L : 48)
chassis
2
Electrical Specifications
2.1
Signal Specifications
The signal processing protocol is used for interfacing messages between the trunk
lines/stations and the system. Also, the signal processing protocol refers to the
method for providing status information.
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OfficeServ 7200 General Description Guide
CHAPTER 3. OfficeServ 7200 Specifications
2.1.1 Signalling Type of the Trunk Line
Loop Start
When processing the loop start signals, the on-hook and off-hook status is controlled by the flow of the electric current. The loop is a closed loop trunk circuit or
standard 2500-type set loop.
OPEN END
CLOSED END
GND
T
T
X
E
E
-48 VDC
(C.O.)
Keyphone
Figure 3.1 Trunk Line Loop Start Signalling
T1 Trunk Line
The electrical characteristics of the T1 trunk line should comply with the ITU G.703
and G.704 standards.
Table 3.4 Electrical Characteristics of the T1 Trunk Line
Category
Specification
Transfer speed
1544 kbit/s ±50 ppm
Code
AMI or B8ZS
Pulse type
Regular square wave : When indicating all valid signals,
comply with the mask (G.703) regardless of the codes.
Transmission media
Pair of twisted lines
Load resistance
120 Ω
Indicated (pulse) nominal peak voltage
3.00 V
Signal
Power at the frequency of
±12 ~ ±19 dBm
Level
772 kHz
Power at the frequency of
25 dB or higher when the power is less than the power
1544 kHz
at the frequency of 772 kHz
The signalling specifications and signalling method of the T1 trunk line should
comply with the ITU G.703 and G.704 standards.
© Samsung Business Communications
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CHAPTER 3. OfficeServ 7200 Specifications
OfficeServ 7200 General Description Guide
E1 Trunk Line
The electrical characteristics of the E1 trunk line comply with the ITU G.703 and
the G.704 standards.
Table 3.5 Electrical Characteristics of the E1 Trunk Line
Category
Specification
Transmission speed
2048 kbit/s ±50 ppm
Code
High Density Bipolar of Order 3 (HDB3)
Pulse type
Regular square wave : When indicating all valid signals,
comply with the mask (G.703) regardless of the codes.
Nominal and pulse
244 ns
Jitter of the I/O terminal
Refer to the G.823.
Transmission media
Pair of twisted lines
Load resistance
120 Ω
Indicated (pulse) nominal peak voltage
3.00 V
Blank(non-pulse) peak voltage
0 ± 0.300 V
The signalling specification and signalling method of the E1 trunk line should comply with the ITU G.703 and G.704 standards.
Characteristics of the ISDN Interface Transmission
The electrical characteristics of the ISDN (BRI) interface comply with the ITU
I.430 and ETS 300 012 standards.
Table 3.6 Electrical Characteristics of the BRI Trunk Line
Category
Specification
Transmission speed
192 kbit/s ±100 ppm
Code
AMI
Pulse type
Regular square wave : When indicating all valid signals,
comply with the mask (I.403) regardless of the codes.
Transmission media
Pair of twisted lines
Load resistance
120 Ω
Indicated(pulse) nominal peak voltage
2.75 V
The electrical characteristics of the ISDN (PRI) interface should comply with the
ITU I.431 and ETS 300 011 standards.
Page 3-4
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OfficeServ 7200 General Description Guide
CHAPTER 3. OfficeServ 7200 Specifications
Table 3.7 Electrical Characteristics of the PRI Trunk Line
Category
Specification
Transmission speed
2048 kbits/s ±50 ppm
Code
High Density Bipolar of Order 3 (HDB3)
Pulse type
Regular square wave : When indicating all valid signals,
Nominal and pulse
244 ns
Transmission media
Pair of twisted lines
Load resistance
120 Ω
Indicated (pulse) nominal peak volt-
3.00 V
comply with the mask (I.403) regardless of the codes.
age
Blank (non-pulse) peak voltage
0 ±0.300 V
The electrical characteristics of the Digital Line Interface (DLI) are shown in Table
3.8.
Table 3.8 Electrical Characteristics of the DLI Line
Category
Specification
Transmission speed
144 kbits/s
Code
AMI
Pulse type
Typical AMI waveform
2.1.2 Signalling Type of the Dedicated Line
Electrical Characteristics of the WIM Interface
The electrical characteristics of the V.35 interface are shown in Table 3.9.
Table 3.9 Electrical Characteristics of the WIM Interface (V.35 Interface)
Category
Specification
Maximum transmission speed
10 Mbits/s
Transmission code
V.35 driver
Number of transmission lines
18
Characteristic resistance
100 Ω
Indicated (pulse) nominal peak voltage
±2 V
Input differential threshold
±80 MV
© Samsung Business Communications
Page 3-5
CHAPTER 3. OfficeServ 7200 Specifications
OfficeServ 7200 General Description Guide
The electrical characteristics of the RS-232C (V.28) interface are shown in Table
3.10.
Table 3.10 Electrical Characteristics of the WIM Interface (RS-232C Interface)
Category
Specification
Maximum transmission speed
230 kbits/s
Transmission code
V.28 driver
Number of transmission lines
14
Characteristic resistance
3 KΩ - 7K Ω
Indicated (pulse) nominal peak voltage
±15 V
Input threshold
+1.2 - 1.7 V
The electrical characteristics of the RS-449 (V.11) interface are shown in Table 3.11.
Table 3.11 Electrical Characteristics of the WIM Interface (RS-499 Interface)
Category
Specification
Maximum transmission speed
10 Mbits/s
Transmission code
V.11 driver
Number of transmission lines
24
Characteristic resistance
100 Ω
Indicated (pulse) nominal peak voltage
±10 V
Input threshold
±0.3 V
2.1.3 Signalling Type of the LAN
The electrical characteristics of the LAN 10Base-T interface, which complies with
the IEEE802.3 standard, are shown in Table 3.12.
Page 3-6
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OfficeServ 7200 General Description Guide
CHAPTER 3. OfficeServ 7200 Specifications
Table 3.12 Electrical Characteristics of the LAN Interface (10Base-T)
Category
Specification
Transmission speed
10 Mbits/s ±50 ppm
Transmission code
Manchester coding
- When the transmission data bit is ‘0’, the higher level of the middle
bit is inversed into the lower level. When the transmission data bit
is ‘1’, the lower level of the middle bit is inversed into the higher
level.
Access control method
CSMA/CD
Transmission media
UTP CAT3, CAT4, CAT5, STP
Number of UTP pairs
2 pairs
Characteristic resistance
100 Ω
Cable thickness
Diameter : 0.51 mm (#24 AWG), External diameter : 5 mm
The electrical characteristics of the LAN 100Base-Tx interface, which complies
with the IEEE802.3u standard, are shown in Table 3.13.
Table 3.13 Electrical Characteristics of the LAN Interface (100Base-Tx)
Category
Specification
Transmission speed
100 Mbits/s ±50 ppm
Transmission code
4B/5B+MLT-3(4bit/5bit) converts 4-bit data to 5-bit data and encodes the
data on the physical layer. Multi Level Transmission-3(MLT-3) encodes
transmission data into 3 levels (high, middle and low)
Access control type
CSMA/CD
Transmission media
UTP CAT5, STP
Number of UTP pairs
Two pairs
Characteristic resistance
100 Ω
Cable thickness
Diameter : 0.51 mm (#24 AWG), External diameter : 6 mm
© Samsung Business Communications
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CHAPTER 3. OfficeServ 7200 Specifications
OfficeServ 7200 General Description Guide
2.1.4 Signalling Type of the Station
Dial Pulse Signalling Type
y Ratio = 10 Pulses Per Second (PPS)
y Make/Break Ratio (M/B ratio) = 33 %: 66 % (can be adjusted in the software).
y The minimum signalling time between digits = 20 msec (can be adjusted in the
software).
DTMF Push Button Dialling
DTMF signal processing complies with the ITU standard and enables the user to
send/receive digital phone signals through the trunk line and to process analogue
phone signals.
2.1.5 Signalling Type of the VDSL
The electrical characteristics of the VDSL for using long-distance Ethernet are
shown in Table 3.14.
Table 3.14 Electrical Characteristics of the VDSL Interface
Category
Page 3-8
Specification
Transmission speed
More then 20 Mbps
Modulation code
Quadrature Amplitude Modulation (QAM)
Error detection
Reed Solomon coding method
Transmission distance
1 km
Transmission media
One pair of twisted lines
Characteristic resistance
Splitter installed
Used frequency
138 kHz~12 MHz
Link speed
Down link : 20 Mbps (300 m), Up link : 8 Mbps (300 m)
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OfficeServ 7200 General Description Guide
2.2
CHAPTER 3. OfficeServ 7200 Specifications
Transmission Characteristics
y Attenuation
− Attenuation between subscribers : Less than 6 dB
− Attenuation between subscriber and local trunk line : Less than 0.5 dB
y Characteristic resistance of the line : 600 Ω
y Weighted noise : Less than -65 dBm
y Crosstalk attenuation : Less than -68 dBm
y Frequency band : 300~3400 Hz
y Insulation resistance : More than 1 MΩ
2.3
Line Conditions
y Length for installation:
− Analogue phones : Up to 1 km (when #24 AWG (0.51mm) cable is used)
− Digital phones : Up to 400 m (when #24 AWG (0.51mm) cable is used)
− Door phones : Up to 400 m (when #24 AWG (0.51mm) cable is used)
− AOMs : Up to 400 m (when #24 AWG (0.51mm) cable is used)
y Leakage resistance between lines : More than 20 kΩ
y Leakage resistance between grounds : More than 20 kΩ
3
Power Specifications
3.1
Power Supply Module
This module operates using the system AC input power or battery power and supplies the system chassis with backup power of -48 V, -5 V, +5 V, +3.3 V, +12 V, or
-56 V.
Table 3.15 Specification of the Power Supply Module
Category
Input condition
Output condition
Power Specifications
AC 110 V/220 V
48 V DC, 2.2 A
+5 V DC, 8.0 A
-5 V DC, 1.0 A
+3.3 V DC, 10 A
+12 V DC, 0.4 A
-56 V Back-up 0.4 A
Max power consumption
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4
Rings and Tones
4.1
Ring Cycles
OfficeServ 7200 General Description Guide
The OfficeServ 7200 provides trunk line, station, door and alarm rings. The on/off
cycle for each ring type is shown in Table 3.16.
Table 3.16 System Ring Cycles
Ring
On/Off Cycle
Trunk line ring
400/200/400/3000 ms
Station ring
1000/2000 ms
Door ring
400/200/400/200/400/2000 ms
Alarm ring
400/200/400/200/400/200/400/1000 ms
Ring On/Off Cycle
The on/off cycle can be adjusted by changing the values in the system software.
4.2
Tones
For system ring signals, the output voltage is 75 V and the frequency is 20 Hz.
The OfficeServ 7200 provides users with various tones to notify them of the status
of functions and provide feedback. The on/off cycles of currently specified tones
are shown in Table 3.17.
Table 3.17 System Tone Cycles
Tone
Page 3-10
On/Off Cycle
Dial tone
1000/250 ms
Busy Tone
500/500 ms
Do Not Disturb tone
250/250 ms
Ring Back tone
1000/2000 ms
Call Park tone
Continuous
Confirmation/Caution/Barge-In tone
50/50 ms
Call Back/Hold tone
500/3500 ms
Ring Back tone
1000/2000 ms
Error/Number Unobtainable tone
250/250 ms
Message Camp On tone
Continuous
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CHAPTER 3. OfficeServ 7200 Specifications
Tone On/Off Cycle
The On/Off cycle can be adjusted by changing the values in the system software.
5
Available Terminals
The terminals available to the OfficeServ 7200 are shown in Table 3.18.
Table 3.18 OfficeServ 7200 Compatible Terminals
Type
DS-5000 series digital phone
Terminal
DS-5007S, DS-5014S, DS-5014D, DS-5021D, DS-5038S,
DS-5012L
ITP-5000 series IP phone
ITP-5014D, ITP-5021D, ITP-5012L
Wireless LAN device (WLAN)
WIP-5000M (MS), WBS24 (Access Point device)
AOM
DS-5064B
Others
KDB-S, KDB-D, KDB-F, DPIM, door phone
Compatible Terminals
All terminals compatible with the Samsung OfficeServ range of systems are available to
the OfficeServ 7200.
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6
OfficeServ 7200 General Description Guide
Equipment Specifications
The OfficeServ 7200 consists of two chassis shown in Figure 3.2.
Expansion Chassis
Basic Chassis
Figure 3.2 OfficeServ 7200 Chassis Configuration
y Basic chassis only: 440(W)×123.8(H)×410(D) mm
y Basic chassis plus expansion chassis: 440(W)×247.6(H)×410(D) mm
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CHAPTER 4
OfficeServ 7200 Functions
This chapter describes the functions of the OfficeServ 7200 relating to calls, VoIP,
data, UMS, and web/system management.
1
Call Functions
The system processes station calls, trunk line calls, application calls and various
signals through the PSTN and VoIP networking.
1.1
Dynamic IP Address Allocation
DHCP Client of the MCP
The MCP is the call processing control part of the OfficeServ 7200. The MCP uses
the DHCP client function to get the IP address allocated by the data server and operate. In this case, the data server recognizes the MCP of the call server from the
host ID and allocates the IP address specified in the DHCP allocation table. (The
MCP can be operated using a fixed IP address, which is not the dynamic DHCP allocation method.)
MGI Configuration
The MGI can be alternatively operated by automatically receiving the dynamically
allocated IP address from the data server then manually setting the IP address.
IP Phone Configuration
The IP phones or SIP (Session Initiation Protocol) phones registered to the system
can be alternatively operated by receiving the dynamically allocated IP address from
the data server then manually setting the IP address.
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OfficeServ 7200 General Description Guide
VoIP UMS Interface
Auto Attendant/Mailbox Interface
The OfficeServ 7200 uses SIP and RTP, the VoIP protocols, to provide the auto attendant and mailbox functions through the UMS and IP network operating in the
feature server. To interface with the VoIP UMS, the MGI module should be
mounted in the chassis slot of the OfficeServ 7200.
E-mail Notice
The system periodically checks whether any e-mails are received in the e-mail account registered to the UMS and notifies the result to the user by voice or through
the LCD screen or LED of the phone. To be notified by voice, the user should set
the TTS (Text-To-Speech) function.
1.3
SIP Server Interface
Standard SIP Phone Registration
The OfficeServ 7200 registers SIP phones which operate through the SIP interface
to provide call process services according to the system-numbering plan. The user
should install and operate the SIP server in the feature server.
Basic Call Processes of the Standard SIP Phone
The OfficeServ 7200 provides station and trunk line call services using the standard
SIP phones registered to the OfficeServ 7200. Standard SIP phones do not provide
all the functions of the keyphone system, only the basic station and trunk line call
services.
Additional Call Processes of the Standard SIP Phone
The OfficeServ 7200 provides additional services related to station and trunk line
call services using the standard SIP phones registered to the OfficeServ 7200. The
additional services provided by the system are as follows:
y Call forwarding
y UMS mailbox services
y Group Ring (Parallel Forking): This function is available to the called party.
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CHAPTER 4. OfficeServ 7200 Functions
Router ALG Interface
NAT Application Level Gateway (ALG)
When functions such as the VoIP signal process function and gateway function executed through the IP network in the OfficeServ 7200 are executed in the Network
Address Translation (NAT) network, the conversion between the private IP address
and public IP address should be performed. In this case, the call server and the data
server interface with each other and share the information on the conversion between the private IP and public IP, which enables the system to provide services
smoothly. Each IP address is translated automatically. This function operates only
between the call server and data server.
Firewall ALG
When functions such as the VoIP signal processing function and gateway function
executed through the IP network in the OfficeServ 7200 are executed in a network
with a firewall, the system should be set to prohibit the firewall from cutting off the
packets not manually but automatically for smooth firewall traversing. This function operates only between the call server and data server.
VPN ALG
When functions such as the VoIP signal process function and gateway function executed through the IP network in the OfficeServ 7200 are executed in the Virtual
Private Network (VPN), the system should be set to prevent packet blocking during
the IP address conversion due to tunnelling. In this case, the call server and data
server interface with each other and share the tunnelling conversion information.
This function operates only between the call server and data server.
2
VoIP Functions
VoIP functions indicate the functions executed in the SIP server. The SIP server is a
software module operating in the feature server. The SIP server is based on the
standard SIP protocol and provides the gateway function for smoothly processing
signals between the existing phones and the standard SIP equipment. It also provides an interface function through which the standard SIP equipment can work
with the phones.
2.1
VoIP Network
To communicate with another system through the VoIP networking, the MGI
module must be installed. VoIP networking functions coincide with those of PRI/QSIG networking.
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2.2
OfficeServ 7200 General Description Guide
VoIP Trunk Line Interface
The OfficeServ 7200 provides the VoIP trunk line interface (H.323/SIP). The
system controls calls and the private MGI module connects the speech path.
2.3
Proxy Server
The OfficeServ 7200 serves as the SIP equipment controller, interfacing the standard SIP equipment (user agent) defined in the RFC3261 SIP standard with the call
services of the OfficeServ 7200. The OfficeServ 7200 uses the proxy server function
to perform routing for call process requirements such as call setting, call cancel, and
call termination through the SIP, which are received from the SIP equipment. The OfficeServ 7200 also manages the SIP equipment status and performs smooth call
services between the SIP equipment.
2.4
User Registration
SIP interface users are identified by the SIP address in the e-mail format. This function saves and manages the current user’s IP address after giving a priority to the IP
address, then provides user information according to the valid user’s demands.
2.5
SIP Telephone Configuration
The standard SIP telephone should be configured so that it can be used like any
other telephone in the system. When entering the phone number and user ID of the
standard SIP telephone in the call server, the configuration file corresponding to
each SIP telephone is created in the IP server. When operating the SIP telephone,
the required configuration data for the SIP telephone will be downloaded to the
TFTP. The downloaded data includes the telephone number, user name, and the
order information for the OfficeServ 7200 corresponding to the SIP telephone. This
configuration data is used for setting the SIP telephone.
2.6
SIP Telephone Registration
When a standard SIP telephone is registered as a telephone in the system, the OfficeServ 7200 provides the call process services between SIP telephones, between
an SIP telephone and a digital telephone, and between an SIP telephone and a
PSTN trunk, by using the assigned telephone number.
2.7
Call Log
This records the information related to the call process performed in the SIP telephone. It is saved into a file, transmitted and managed in an external system management package.
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Forward Busy
The call server always monitors the SIP telephone status through the SIP server.
If the ‘Forward Busy’ function is set, the incoming call is forwarded to the specified
telephone number when a call is received by a busy SIP telephone.
2.9
Forward No Answer
If the ‘Forward No Answer’ function is set, the incoming call is forwarded to the
specified telephone number when a call is not answered by the intended telephone.
2.10 Parallel Forking
If multiple SIP telephones are set to be used by one user in the SIP server and the
priority of the call connection is the same, all assigned telephones will ring at the
same time when the call is forwarded. When the call is answered on one of assigned
telephones, the call will be connected and other ringing telephones will be disconnected.
3
Data Functions
The OfficeServ 7200 functions as a router, a switch, performs security functions, or
serves as a data network application or data access interface (WAN, LAN, DMZ).
3.1
Switches
Unmanaged Switch
y The switch performs the function of the layer 2 Ethernet switch as well as the
Learning Bridge function based on the MAC address filtering and forwarding
algorithm.
y The switch supports the full duplex mode by 10Base-T/100Base-Tx auto
detection and provides 16 switch ports per switch card.
802.1d Spanning Tree
The switch configures and processes the forwarding tree based on the spanning tree
algorithm to prevent a packet-forwarding loop in the switch.
802.1p Packet Priority
The switch extracts the priority field from the Ethernet frame configured according
to the 802.1p specification standard, and processes the frame according to the priority of the specified operation standard.
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The packets are categorized into emergent packets and non-emergent packets and
are then processed.
VLAN
The Virtual Local Area Network (VLAN) groups the related equipment by work
group according to the LAN operational policy regardless of the location of the
equipment. The VLAN also processes switching for the work groups. The VLAN
removes the effects of unnecessary broadcasting packets and configures a stable
switching subnet only for the corresponding group by separating and processing the
group in the VLAN.
Accordingly, the switch can provide the differentiated QoS services and the VLAN
can be configured based on the switch port and MAC address. The system automatically configures the VLAN for the IP telephone, signal process gateway, media
gateway and UMS required for services, and performs the QoS process. The OfficeServ 7200 provides 32 VLAN groups.
IGMP Snooping
The L2 switch (located in the lower layer of the IP router) can process IGMP
(Internet Group Management Protocol) messages to allow Multicasting to be used.
This is referred to as IGMP Snooping.
The IP layer multicast group information included in the IGMP message is reflected
in the MAC filtering database, its own switching database. The group information
is processed in the MAC multicast address format mapped with the IP multicast address.
3.2
Routers
Network Interfaces
The OfficeServ 7200 provides the WAN1 and WAN2 network interfaces (which are
connected to the WAN through an Ethernet interface), the serial network connected
through the V.35 serial interface, and the LAN and DMZ network interfaces.
Static Routing
The OfficeServ 7200 configures a fixed routing table between each network interface to process the static routing. In this case, the routing table cannot be dynamically changed by the routing protocol, and specific routing services will be provided according to the pre-set routing policy.
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CHAPTER 4. OfficeServ 7200 Functions
WAN Interface (Ethernet, PPPoE, DHCP Client)
The OfficeServ 7200 accesses the Internet through the WAN1 and WAN2 Ethernet
WAN interface using the PPPoE and DHCP client protocols.
V.35 Interface (PPP, HDLC, Frame Relay)
The OfficeServ 7200 accesses the Internet through the V.35 serial interface with a
transfer speed of up to 2Mbps. In this case, the system supports various environments using functions such as PPP, HDLC and Frame Relay Encapsulation.
Subnet Routing
The WAN1, WAN2, LAN, and DMZ network interfaces are configured with different sub-network interfaces, enabling them to perform the routing process with each
other.
Routing Protocol
The OfficeServ 7200 supports the routing information-exchanging protocol to react
to network environmental change and to effectively process the routing.
y RIPv1, RIPv2
These protocols are widely used for managing the routing information in a
middle-sized independent network such as a group of LANs.
y OSPFv2
This routing protocol is used prior to the RIP in a large-sized independent net
work. A router detects and reports any change in the routing table or the network to other routers. In this way, all routers share the same routing information.
IGMPv2 Interface
y This Internet protocol enables an IP terminal or an Internet computer to report
multicast groups to nearby routers. The multicasting allows a host computer to
send the contents to pre-specify other IP terminals or Internet computers.
y Multicasting is used for modifying the address books of mobile computer users
at the site, sending the company’s documents according to the distribution list,
setting the multicast membership group and broadcasting the broadband widthprogram of the streaming media to the audience tuning into the received wave
length.
Routing Between VLAN Groups
Communication between the VLAN groups is done through routing between the
groups.
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OfficeServ 7200 General Description Guide
CBQ/BoD (Bandwidth on Demand)
The queuing process is differentially performed according to the level table where
the routing process priority for a data server is defined.
RTP Priority
The RTP (Real-Time Transport Protocol) packet is a VoIP media packet. The queuing process for the RTP packet is prior to that of other data packets, which helps to
maintain the tone quality. This function is useful when using the VoIP function in
the network where the VoIP packet that should be processed in real time and other
packets for general office work are mixed.
IP-ToS Process
This function checks the ToS (Type of Service) field of the IP header and processes
it according to priority of the corresponding routing in the data server. This function
reproduces the ToS field flowing into the data server, performs the routing process
first of all, and heightens the process priority in the next HOP.
3.3
Security
NAT/PT (In/Out/Exclusive/Redirect)
The security function supports the conversion function between the private IP address and public IP address in the network where security is required. The Inbound,
Outbound, Exclusive, and Redirect functions are supported.
y Inbound: This function performs the forwarding process for the packet flowing
from the WAN to the IP and port of the LAN specified in the NAT/PT conversion table.
y Outbound: This function converts the IP address of the transmitter into the
global IP address according to the NAT/PT conversion table for transmitting
the packet from the LAN to the WAN.
y Exclusive: This function is used for the IP address that is not applied by the
NAT/PT conversion.
y Redirect: When the DNS server IP in the data server management sector is
changed, each IP terminal uses the pre-DNS IP and this function changes the
DNS IP by registering the post-DNS IP into the Redirect table.
Firewall
y Access filtering
This function prevents access to disallowed IP addresses to control the access
for the resource non-disclosed to the outside and to control the external re
source which the membership in the LAN may access.
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CHAPTER 4. OfficeServ 7200 Functions
y DMZ function
This function is used for connecting the web server and mail server (which are
firewall-protected LAN networks but need to be freely accessed from the outside) to the subnet separated from the LAN network where firewall blocking is
not applied. In this way, access from the outside can be smoother with the access control service through the firewall.
y Port Forwarding
This function is almost the same as the DMZ function but is used for connecting to a specific network without a separately divided DMZ port. This function
is used for the extra network services as well as the DMZ function. The extra
network is configured for a party outside of the office to access the Intranet in
the office via the Internet. In this network, security on the Intranet is paramount.
Intrusion Detection System (IDS)
This function monitors the packets on the network and detects those which can
damage network operation, thus making the network more stable. The IDS is divided into various types from a detection type, where a specific-type attack is detected,
to the abnormal traffic detecting type, which is based on the Snort Rule
(www.snort.org) defining the intrusion pattern and types. The detected packets are
sorted and processed into close connection/port or service disable/Alarm/log based
on the intrusion pattern and the level. In the case of an alarm, the system will immediately notify the system administrator.
Virtual Private Network (VPN)
y VPN function
The system provides the virtual private network function using the Internet
open network. T he VPN gateway function is based on the IPSec (IP Security),
which is used to build the enterprise network with reduced cost and enforced
security.
y VPN Transparent Mode
The data server operates as a VPN client and establishes a VPN channel to remote VPN equipment for data transmission. This mode provides the interface
between each OfficeServ 7200 based on the IPSec and the 3DES and RSA coding functions.
y VPN Tunnel Mode
VPN functions are processed by establishing a tunnel through the VPN gate
ways between the OfficeServ 7200 data servers. Up to 100 VPN channels are
available for one VPN.
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CHAPTER 4. OfficeServ 7200 Functions
3.4
OfficeServ 7200 General Description Guide
Data Applications
DHCP
The OfficeServ 7200 can assign the IP address as a DHCP server. When using the
DHCP server in another subnet, the OfficeServ 7200 operates as a DHCP relay.
The IP addresses of the IP equipment connected to the OfficeServ 7200 can be easily managed.
SIP Aware ALG (SIP Application Gateway)
This function is used for re-creating packets for smooth communication by checking the SIP signal process packets according to the NAT/PT table in the data server.
When using the data server, SIP equipment can operate regardless of the packet blocking caused by the firewall or the MAT/PT conversion.
Outside ALG Interface
This function enables the outside application to retrieve or control information such
as the NAT/PT conversion information, firewall-blocking information, and the VPN
tunnel information processed in the data server. This function allows the control
packets, which are used for H.323, VoIP networking and IP telephones operating in
the Call server, to be smoothly serviced without blocking.
System Management Interface
This function allows the administrator to report and manage alarms, events, traffic
and logging information, including IDS information from the data server, in the
system administrator package via the TCP/UDP. Reporting can be optionally specified based on the management data type.
Management Function
This function is used for configuring the data server function with CLI (Command
Line Interface) on the Telnet. The user can configure and view the operation of the
data server functional block using a web browser.
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4
CHAPTER 4. OfficeServ 7200 Functions
UMS Functions
The OfficeServ 7200 provides the Unified Messaging System (UMS) functions
such as auto answering, voice messaging and integrated e-mail message management.
The VoIP-UMS processes the call signal using the VoIP module, which has the SIP
protocol for the interface to the voice switch, and transmits the media through the
RTP protocol of the TCP/IP. Accordingly, the OfficeServ 7200 has superior architecture for capacity expansion and is cost effective, since there is no need for the
physical interface required for the existing UMS or VMS.
4.1
Auto Attendant
Announcement Replay and Auto Call Forward
y This system replays an announcement when a calling party is connected to the
auto attendant. This announcement can be specified based on holidays, working hours or non-working hours.
y The auto call forward connects the calling party to the desired subscriber’s station when the calling party dials a station number in the auto attendant. In this
case, the call routing function will be also provided, which detects whether the
entered phone number is valid or detects that the length of the phone number
can be changed.
Announcement Auto Change Based on the Schedule
This function allows the administrator to automatically change and replay the announcement based on holidays, working hours and non-working hours.
Announcement Change by Telephone
This function allows the administrator to change the announcement by interfacing
with the auto attendant from a remote site.
Call Forwarding to the Mailbox on the Busy Line
When a party interfaces to the auto attendant and tries to connect a call to a busy
station, the called party on the busy station can use this function to forward the call
to a voice mailbox.
Queuing Process on the Busy Line
When a party interfaces to the auto attendant and tries to connect a call to a busy
station, the message ‘Please hold on because the line is busy now’ is played and the
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connection is re-attempted for a specific time (provided the ‘Call Forward to the
Mailbox for a Busy Line’ function is not set). If the line continues to be busy after
the maximum queuing time, a voice message is provided asking the user whether to
forward the call to their voice mailbox or disconnect the call.
Direct Connection to the Mailbox
This function allows a user to access the auto attendant and directly connect the call to
the mailbox of a specific user rather than trying to call the subscriber’s station.
Time Control for the Announcement
This function allows the administrator to control the maximum input time for an announcement when the administrator directly records an announcement for the auto attendant.
Cutting off Announcements when Digits are entered
If the user enters the target station number when the voice announcement is played
in the auto attendant, the system stops the announcement and processes the entered
digits.
Announcement Replay
This function allows the administrator to listen to pre-recorded multiple voice announcements on a specific telephone.
4.2
General Functions Related to Voice Mail
Subscriber Authentication and Auto Login
y When a subscriber tries to log in to their mailbox, the subscriber authentication
function checks the password to prevent unauthorised access. In this case, the
mailbox number and password are entered and checked in turn.
y When a caller directly connects a call to the mailbox using the key number of
the mailbox on the station phone, the system uses the auto login function to require only the password, without the mailbox number, since the UMS server
knows the caller’s phone number. The user can enter their mailbox number and
connect a call to their mailbox by using the hot key (speed key) on the telephone.
Voice Message Record/Replay/Store/Delete/Re-Send/Reply
y A caller can make a call to the mailbox of the called party and leave a voice
message. The caller can send the message at a specific time (Send reservation)
or listen to their recorded message and re-record it.
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y A subscriber can log in to their own mailbox to listen to voice messages
including the message recording time, calling number, and caller ID. The subscriber can delete the message, send it to another party or group, or reply to the
message after listening to it.
y The subscriber can delete all messages currently stored in the mailbox.
Voice Message Pause/Play Continue/Next Play/Previous Play/Play Again
The user can pause and replay the current message, play the next or previous messages, or play the current message again.
New Message Auto Replay
The user logged in to the mailbox can optionally set whether to automatically replay new voice messages.
Setting the Maximum Message Number for a Mailbox
This function is used for specifying the maximum message number for a mailbox.
The number of messages in the mailbox cannot exceed the specified number. The
corresponding announcement is provided.
Setting the Maximum Time for Storing Messages
The system automatically deletes voice messages after a specific time if the user
does not delete the message after listening to it. The user can specify the time for
auto message deletion.
Setting the Maximum Message Length
The message length is limited. Therefore, if the user records a message for a specific time, the recording is automatically completed and a voice announcement is
provided saying ‘Message recording is completed’.
Announcement Change based on the Schedule
This function automatically changes and provides the announcement based on
holidays, working hours or non-working hours.
Voice Message Notice
A new voice message is notified to the user on the LCD screen or via an LED on
the user’s telephone.
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Private Mailbox Management
The user can record/listen to/delete the name of the private voice mailbox or change
the password. The user can also record/listen to/delete the private voice mailbox
greeting
4.3
Additional Functions Related to Voice Mail
Answering Machine Emulation (AME)
This function is almost the same as that of the auto answering machine. If a called
party does not answer the call, it is forwarded to AME. The called party can listen
to the forwarded call or reply to the call using the functional key.
Call Back to the Caller ID/Call Number
This function allows users to call back to the Caller ID or called number (a telephone number left with a voice message).
Voice Message Notification
The UMS directly connects the voice message to the subscriber’s station then notifies the message on the LCD screen or the LED of the phone when a new voice
message arrives. The user can optionally listen to the new message by picking up
the handset.
Call Record
This function allows users to record the contents of the call in the user’s voice mailbox during the call. The digital phone has a hot key for recording. Since an
analogue phone does not have a hot key, the user should log in to the web and click
the corresponding button to use this function.
Private Voice Memo
This function allows users to memorize information such as a schedule or telephone
number by voice. This function is usually the same as the general voice message
function although the voice memo can be separately managed.
Stop the Private Mailbox Function
This function allows users to stop the private mailbox function. If a party tries to access the prohibited mailbox, a message will be displayed notifying that this mailbox
cannot be used.
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4.4
CHAPTER 4. OfficeServ 7200 Functions
General Functions Related to E-mail
Inbox
This function allows users to read stored mail.
y List View
Allows users to view the list of mail stored in the Inbox. The functional button
is displayed only when two frames are selected as ‘mail reading frame’ when
setting the environment.
y Modify
Allows users to modify and forward read mail. The functional button is displayed only in the Draft Folder.
y Reply
Allows users to reply to read mail.
y Forward
Allows users to forward the currently read mail to another user.
y Delete
Allows users to forward read mail to the Deleted Folder. Mail is permanently
deleted by moving into the Deleted Folder and selecting the ‘Delete’ function.
y Reject Receipt
Allows users to reject mail from the sender of the currently read mail. If the Reject Receipt button is clicked, a message will be displayed notifying that the
address of the sender of the currently read mail is added to the Receipt Reject
list.
y Transfer the Mail to Another Box
Allows the users to forward the read mail to another box. The functional button
is not displayed in the Draft Folder since the mail stored in the Draft folder
cannot be transferred to other boxes.
Compose
This function allows users to write or send mails.
y To:
Enter the address of the receiver in this field. Up to six addresses can be entered. When entering multiple addresses, enter a comma between each address.
(e.g. : abcd@samsung.co.kr, efgh@samsung.co.kr). If the address of the receiver has been registered, click the address from the address list to select.
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y Cc:
Enter the addresses of those to receive copies of the mail. Up to six addresses
can be entered. Refer to the ‘To’ field above for entering addresses.
y Subject
Enter the subject of the mail. Up to 128 characters can be entered.
y Text
Write the text of the mail. Up to 2 Gb is available for a mail.
y Original Text
This function displays the text of the originally received mail. This is displayed
only when replying to the original mail or transferring the original mail.
y Attachments
Specify the number of files to append. Up to 10 files can be appended and the
capacity is unlimited. Enter the number of files to append and click the button.
A message will be displayed asking the user to select the appended file.
y Attachment 1
Enter the target file name in the empty field or click the ‘Find’ button to select
a file saved in the PC.
y Copy Message to ‘Sent Folder’
Allows users to store the sent mail in the ‘Sent Folder’.
y Append Signature
Allows users to send mail with their signature appended. The server administrator can specify the signature when creating a mail account. The account user
can later change the signature. To change the signature, click the corresponding
button.
y Send
Allows users to send mail.
y Save Draft
Allows users to temporarily store mail in a Draft while writing. The user can
modify the contents of the mail in the Draft.
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Deleted Folder
Allows users to temporarily store deleted mails. If the user deletes the mail stored in
the Deleted Message folder, the mail will be permanently deleted.
Draft
Allows users to temporarily store a mail while writing.
Mailbox List
Allows users to manage their private mailbox lists such as the Inbox, Sent Items,
Deleted Items and Draft folders.
Mailbox Creation
y Specify the name of a newly created mailbox. The name can have up to 32
characters.
y Enter the name in the ‘Create New Mailbox’ field and click ‘Add’. Then verify
that a message notifying that the mailbox is correctly created is displayed and
the name is displayed in the ‘User Mailbox’ list on the upper part of the screen.
Mailbox Change/Removal
Allows users to change or delete the existing mailbox.
Address List
Allows users to create the address list by saving frequently used addresses.
y Select Group
Allows users to select an address group for changing the name or deleting the
address.
y Change Group Name
Allows users to change a group name.
y Delete Group Name
Allows users to delete a group name.
y Select All
Allows users to select all addresses from the address list. If this function is enabled, all the addresses will be checked.
y Selection Cancel
Allows users to cancel the address selection. If this function is enabled, the
checked addresses will be unchecked from the address list.
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y Delete Address
Allows users to delete an address. To delete an address, select the target address
and click the ‘Delete’ button.
y Transfer Address
Allows users to change the address group.
y Add Address
Allows users to add new addresses. If this item is clicked, a separate window
will be displayed.
y A~Z
Allows users to retrieve an address staring with a specific character from the
address list.
External Mail Importing
y The user can import mail from other accounts into the mail account of the OfficeServ 7200. For instance, if the user already has a mail account on a site
such as ‘Yahoo’ or ‘Naver’, they can read the mail for the corresponding
site in their OfficeServ 7200 mailbox by registering the site in the ‘External
Mail Management’ item.
y External mail address
Enter the external mail address to register (e.g. jjkim@yahoo.co.kr).
y External mail server name
Enter the external mail server name to register (e.g. yahoo.co.kr).
y User ID
Enter the user ID to access an external mail (e.g. jjkim)
y Password
Enter the password to access an external mail.
y Protocol
Select the protocol type for the external mail server. To find the protocol type,
access the corresponding server.
y Leaving the original message
The user can leave the original message in the external mail account when setting an external mail to be read in the current mail account. To execute this
function, Select ‘Yes’.
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Mail Receipt Rejection
y The user can register the corresponding mail ID to automatically cut off undesired mail such as junk mail. The system automatically rejects the mail receipt.
y Enter the e-mail address for mail receipt rejection (e.g. sago@shopping.com).
Mail Filtering
y When a new mail arrives, the system sorts it according to a specific word
selected such as the sender name, receiver name, notice, or subject and then
sends it to a separate mailbox.
y Filter addition
The user can set a mail that includes a specific word selected such as the
sender name, receiver name, notice, or subject to be stored in a specific mailbox.
SMTP Sending Interface
The system supports the SMTP (Simple Mail Transfer Protocol) as an E-mail sending protocol.
POP3 Receive Interface
The system supports POP3 (Post Office Protocol 3) as an E-mail receiving protocol.
IMAP4 Receive Interface
The system supports IMAP4 (Internet Message Access Protocol version 4) as an Email receiving protocol.
Web Mail Interface
The system provides the user and administrator with services for e-mails via the
web browser.
4.5
Additional Functions Related to E-mail
User Account Management
The administrator can retrieve or delete an E-mail user account and register a new
user.
Mailbox Capacity Management
The system can restrict the storage capacity of a mailbox and display an alarm signal when the assigned capacity is exceeded.
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Notice Management
The E-mail user can register or change the notices in their work group.
Logo Management
The user can register or change a screen from the screens in their work group for
the web login screen.
4.6
Integrated Messaging
Converting Voice Mails to E-mails
When a new voice mail arrives, the system converts it into a file format such as
WAV, MP3, or OGG and appends the converted voice mail to an e-mail.
New E-mail Notice
This function notifies the user of a new e-mail arrival on the LCD screen of the digital
phone or via an LED. The UMS (Unified Messaging System) optionally dials the
user’s station to notify that a new e-mail has arrived.
Reporting and Playing New E-mails
When a new e-mail arrives, the UMS dials the user’s station and reports the mail
using the TTS (Text-To-Speech) function.
y Mail information includes the number of total mails and the number of new
mails. The user can listen to the list of the mail subjects or the text of a mail.
y The user can log in to their mailbox and listen to their mail with their mailbox
key number.
y If the e-mail is in HTML format, the system extracts the text of the mail to
report it using the TTS.
4.7
UMS Management
Database Backup and Recovery
The user can backup or recover the UMS (Unified Messaging System) database operating in the OfficeServ 7200.
y For backup, the database should be compacted as a file into a specific directory.
This compacted database can be downloaded to an external PC.
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CHAPTER 4. OfficeServ 7200 Functions
y There are two types of backup:
Auto backup - the system automatically executes the backup periodically.
Manual backup - the user can back up on the web when needed.
Mailbox Management
The mailbox administrator can add or delete mailboxes. This function can be executed on a telephone. The mailbox administrator can retrieve the mailbox information on the web.
Voice Text Upload/Download
The audio text used as the announcement for the system can be uploaded /
downloaded to/from the external PC to/from the system,.
Alarm Information Management
The user can specify the alarm level (Major and Minor) for alarms in the UMS and
view alarm information.
Operational Information Management
The user can view information such as the currently busy channel status and web
login history.
Voice CODEC Selection
The user can specify the CODEC format for the voice files of the OfficeServ 7200.
y The user can select the voice CODEC (WAV, MP3, OGG) to be appended
when sending mails.
y The user can select the voice CODEC (G.726, G.729) to be appended when
creating the TTS.
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5
OfficeServ 7200 General Description Guide
Web/System Management
The OfficeServ 7200 provides a user interface that manages various functional
blocks of the system on the web through a web browser. The system performs the
call server configuration management and information retrieving function through
the PCMMC package. It also monitors the operational status of the functional
blocks in the system.
5.1
Web Management
Database Backup
The user can back up the database for the data server and feature server through the
web. (The database for the call server cannot be backed up.) Since the database
backup is actually executed in the feature server, the user can use regular menus only
when the feature server operates.
Follow the steps below to perform backup, download, upload, and restore functions.
y Back up the database file in the /home/dbbackup directory on the feature server.
y The name of the backed-up file should be in the ‘module name_date_hour.tar’
format (e.g. /home/dbbackup/MS_20030620_145632.tar).
y Collect the MS_*.tar, US_*.tar, SS_*.tar, and DS_*.tar files in the
/home/database directory in one ‘tar’ file and transmit it to the web client
(e.g. FSDB_20030620_142310.tar).
y Upload the database file of the web client to the feature server.
y Restore the database file in the /home/database directory of the feature server
to the system.
User Information
The user can view user names and e-mail IDs of each station number. The mailbox
number is the same as the corresponding station number. If a user forgets their
password, the administrator can reset it to the default. (The default password is the
phone number.)
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CHAPTER 4. OfficeServ 7200 Functions
Server Information
The user can view the information (IP address, web port, IPC port) on each server
module (call server, data server, feature server, system administrator) through this
function.
VoIP Web Administrator
This function displays or changes the setting status for VoIP services.
Data Web Administrator
This function displays or changes the setting status for data services.
Voice-Mail Web Administrator
This function displays or changes the setting status for voice-mail services.
E-Mail Web Administrator
This function displays or changes the setting status for e-mail services.
5.2
System Management
Multi-Site Management
The user can enter and manage information on the site where the OfficeServ 7200
is installed (addresses, phone numbers, notes, system installation date, administrator,
etc.)
Integrated System Management
The user can view the current status of the system in real time (operational status,
alarm information, etc). The user can collectively manage each functional block
(call server, data server, or feature server) by running the PCMMC package or connecting the web servers of the corresponding server.
Configuration Management
The configuration information for the OfficeServ 7200 can be displayed. The configuration information is as follows:
y
y
y
y
y
OfficeServ 7200 unit configuration
OfficeServ 7200 version information
Data function setting/version information
NAT information
Feature server (SIP, UMS, mail) function setting/version information
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Event Management
This function displays the various event information in the OfficeServ 7200 such as
critical errors, warnings, etc.
Access Log Management
This function displays the access log for the OfficeServ 7200. The user can group
each access log using the arranging and searching function.
Traffic Management
The user can view traffic information (telephone usage, the amount of the data
transmitting and receiving, VoIP call process, mail transmission/receive) generated
in the OfficeServ 7200 for a specified time using this function. This information
can be used as statistics for a specified period.
Call Detail Record Management
The Call Detail Record (CDR) serviced in the OfficeServ 7200 can be saved and
viewed.
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ABBREVIATIONS
ABBREVIATION
A
AAA
Authentication, Authorization and Accounting
AC
Alternating Current
ALG
Application Level Gateway
AMI
Alternate Mark Inversion
AOM
Add-On Module
AP
Access Point
BRI
Basic Rate Interface
CA
Call Agent
CID
Caller Identification
CR Mode
Constant Resistance Mode
CSU
Communication Service Unit
CTI
Computer-Telephony Integration
DASL
Digital Adaptor for Subscriber Loop
DC
Direct Current
DECT
Digital Enhanced Cordless Telecommunications
DGP
Digital Phone
DHCP
Dynamic Host Configuration Protocol
B
C
D
DLI
Digital Line Interface
DSU
Data Service Unit
EMI
Electro-Magnetic Interference
E
© Samsung Business Communications
Abbreviations-1
Abbreviations
OfficeServ 7200 General Description Guide
F
FXO
Foreign Exchange Office
FXS
Foreign Exchange Station
G
GARP
Generic Attribute Registration Protocol
GK
Gatekeeper
GVRP
GARP VLAN Registration Protocol
HDLC
High level Data Link Control
HLR
Home Location Register
HTML
Hypertext Markup Language
HTTP
Hypertext Transfer Protocol
ID
Identification
IDS
Intrusion Detection System
IGMP
Internet Group Management Protocol
IMAP
Internet Messaging Access Protocol
IN-SCP
Intelligent Network Service Control Point
IP
Internet Protocol
IPC
Inter-Processor Communication
H
I
IPDC
Internet Protocol Device Control
IP-SCP
Internet Protocol Service Control Point
ISDN
Integrated Services Digital Network
ISUP
ISDN User Part
JDBC
Java Database Connectivity
KDB
Keyset Daughterboard
LAN
Local Area Network
LCD
Liquid Crystal Display
LCP
Local Control Processor
LED
Light Emitting Diode
LIM
LAN Interface Module
J
K
L
Abbreviations-2
© Samsung Business Communications
OfficeServ 7200 General Description Guide
Abbreviations
M
MCP
Main Control Processor
MEGACO
Media Gateway Control
MG
Media Gateway
MGC
Media Gateway Controller
MGI
Media Gateway Interface
MGCP
Media Gateway Control Protocol
MMC
Man Machine Communication
MPD
Metering Pulse Detection
MOH
Music On Hold
MUA
Mail User Agent
MTA
Mail Transfer Agent
NAT
Network Address Translation
OSPF
Open Shortest Path First
PAT
Port Address Translation
PBA
Printed circuit Board Assembly
PCM
Pulse Code Modulation
PCMMC
PC-based Man Machine Communication
PLL
Phase Locking Loop
POP3
Post Office Protocol version 3
PPP
Point-to-Point Protocol
N
O
P
PPPoE
Point to Point Protocol over Ethernet
PRI
Primary Rate Interface
PRS
Polarity Reversal Signal
PSTN
Public Switched Telephone Network
PSU
Power Supply Unit
Q
QoS
Quality of Service
Q-SIG
Q-Signalling
RIP
Routing Information Protocol
RTCP
Real-time Transmission Control Protocol
RTP
Real-time Transmission Protocol
R
© Samsung Business Communications
Abbreviations-3
Abbreviations
OfficeServ 7200 General Description Guide
S
SCP
Signal Control Processor
SDP
Session Description Protocol
SG
Signalling Gateway
SGCP
Simple Gateway Control Protocol
SIGTRAN
Signalling Transport
SIP
Session Initiation Protocol
SLI
Single Line Interface
SLT
Single Line Telephone
SMTP
Simple Mail Transfer Protocol
SoL
Server optimized Linux
STA
Spanning Tree Algorithm
STP
Signalling Transfer Point
TCAP
Transmission Control Application Part
T
TCP
Transmission Control Protocol
TEPRI
T1E1PRI
TRK
Trunk
UA
User Agent
UAC
User Agent Client
UART
Universal Asynchronous Receiver and Transmitter
UAS
User Agent Server
UCD
Uniform Call Distribution
UDP
User Datagram Protocol
USB
Universal Serial Bus
U
V
VAD
Voice Activation Detect
VLAN
Virtual LAN
VoIP
Voice over Internet Protocol
VPN
Virtual Private Network
W
WAN
Wide Area Network
WIM
WAN Interface Module
WLI
Wireless LAN Interface
xDSL
x-Digital Subscriber Line
X
Abbreviations-4
© Samsung Business Communications
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Brookside Business Park, Greengate, Middleton, Manchester M24 1GS