EN
Q24M: Camera Manual
The HiRes Video Company
Allround Easy. Allround Secure.
www.mobotix.com
60.165_EN_V3_01/2013
High-resolution 180° Panorama
High-resolution 180° Panorama
Latest PDF file:
www.mobotix.com > Support > Manuals
HiRes Video Innovations
The German company MOBOTIX AG is known as the leading pioneer in network camera technology and its
decentralized concept has made high-resolution video systems cost efficient.
MOBOTIX AG • D-67722 Langmeil • Tel: +49-6302-9816-103 • Fax: +49-6302-9816-190 • sales@mobotix.com
2/164
Q24M Camera Manual: Camera Data
MOBOTIX Camera Data
Enter your camera data here.
Camera Model:
Camera Name:
Factory IP Address:
Current IP Address:
DHCP:
Admin User Name:
Admin Password:
Original Q24M image;
Wall mounted at a height
of 2.3 m in a bank
High-resolution 180° Panorama
MOBOTIX Seminars
MOBOTIX offers inexpensive seminars that include workshops and practical exercises. For more information, visit www.mobotix.com > Seminars.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
3/164
Contents
Contents
Foreword8
The MOBOTIX Concept
10
Innovative Hemispheric Technology
12
MOBOTIX Hemispheric Technology
14
Superior Storage Solution
16
Added Security Value
18
Cost Benefits And Technical Advantages
20
1Introduction
22
1.1
Q24M Overview
22
1.2
Q24M Next Generation Hemispheric Technology
31
1.3
General MOBOTIX Camera Functions
32
1.4
Lens Options, Hardware And Software Features
38
2Installation
42
2.1
42
Preparing The Installation
2.1.1Wall-Mounted
2.1.2 Ceiling-Mounted 2.1.3 Mounting Options
2.1.4 Network Connection And Power Supply, UPS
2.1.5 Preparing The Camera Connections, Wall Outlets
2.1.6 Wiring, Fire Prevention, Lightning And Surge Protection
43
46
49
50
51
52
2.2
54
Q24M Basic/Secure: Delivered Parts, Components, Dimensions
2.2.1 Delivered Parts And Camera Components
2.2.2 Camera Housing And Connectors
2.2.3 Q24M: Dimensions Without Mounting Options
54
55
56
2.3
Available Q24M Accessories - Overview
57
2.4
Mounting The Camera Without Accessories
64
2.4.1 Mounting Instructions
2.4.2 Required Tools
2.4.3Procedure
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
64
65
66
4/164
Q24M Camera Manual: Contents
2.5
Mounting The Camera With The On-Wall Set
70
2.5.1 Mounting Instructions
2.5.2 On-Wall Set
2.5.3Procedure
70
71
74
2.6
76
Mounting The Camera With The In-Ceiling Set
2.6.1 Mounting Instructions
2.6.2 In-Ceiling Set0
2.6.3Procedure
76
77
80
2.7
82
Installing The Vandalism Set
2.7.1 Mounting Instructions
2.7.2 Vandalism Set
2.7.3Procedure
82
83
86
2.8
88
Installing The Wall Mount
2.8.1 Mounting Instructions
2.8.2 Wall Mount
2.8.3Procedure
88
89
92
2.9
Installing The Corner And Pole Mount
94
2.9.1
2.9.2
2.9.3
2.9.4
2.9.5
Mounting Instructions
Corner And Pole Mount
Mounting To A Pole
Mounting To A Wall Or Building Corner
Mounting The Wall Mount To The Corner And Pole Mount
94
95
97
98
99
2.10 Replacing The MicroSD Card
100
2.10.1 Removing The MicroSD Card
2.10.2 Inserting A MicroSD Card
100
101
2.11
Network And Power Connection
102
2.11.1
2.11.2
2.11.3
2.11.4
2.11.5
2.11.6
Notes On Cable Lengths And Power Supply
PoE Variables
Power Supply Using A Switch
Power Supply When Connected Directly To A Computer
Power Supply (PoE IEEE 802.3af) Using Power-over-Ethernet Products
Camera Startup Sequence 102
102
103
104
104
105
3
Operating The Camera
3.1
Manual and Automatic Operation – Overview
106
3.1.1 Manually Using A Computer In The 10.x.x.x IP Address Range 3.1.2 Automatically Using MxControlCenter Or MxEasy
3.1.3 Automatically Using DHCP
106
107
108
109
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
5/164
Contents
3.2
First Images And The Most Important Settings
110
3.2.1
3.2.2
3.2.3
3.2.4
3.2.5
3.2.6
3.2.7
Manually Setting Up The Network Parameters In A Browser
First Images And The Most Important Settings In The Browser
First Images And Network Parameter Configuration In MxControlCenter
First Images And Network Parameter Configuration In MxEasy
Integrating And Displaying Cameras
Starting The Camera With The Factory IP Address
Starting The Camera With An Automatic IP Address (DHCP)
110
112
114
119
120
122
123
3.3
Virtual PTZ And Full Image Recording
124
3.3.1 Preparing The Virtual PTZ Function
3.3.2 Full Image Recording
3.3.3 Special Q24M Configuration In The Browser
124
126
128
3.4
135
MicroSD Card Recording
3.4.1Introduction
3.4.2 Formatting The MicroSD Card
3.4.3 Activate Recording
3.4.4 Accessing Camera Data
3.4.5 Deactivating The Card Memory
3.4.6 Using A MicroSD Card In A Different MOBOTIX Camera
3.4.7 Limitations On Warranty When Using Flash Storage Media
135
137
138
139
139
140
140
3.5
141
Configuration In The Browser
3.5.1Overview
3.5.2 General Browser Settings
3.5.3 Additional Configuration Options
141
141
144
3.6
145
Additional Notes
3.6.1Weatherproofness
3.6.2 Password For The Administration Menu
3.6.3 Permanently Deactivating The Microphone
3.6.4 Starting The Camera With The Factory IP Address
3.6.5 Resetting The Camera To Factory Settings
3.6.6 Activate Event Control And Motion Detection
3.6.7 Deactivate Text And Logo Options
3.6.8 Deactivating The Camera Reboot
3.6.9Browser
3.6.10 Cleaning The Camera And Lens
3.6.11 Safety Warnings
3.6.12 Online Help In The Browser
3.6.13 RoHS Declaration
3.6.14Disposal
3.6.15Disclaimer
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
145
145
145
145
146
146
146
146
147
147
147
148
148
148
149
6/164
Q24M Camera Manual: Contents
Important Notes
Electrical Installation
Electrical systems and equipment may only be set up, changed and maintained by
a qualified electrician or under the direction and supervision of a qualified electrician
in accordance with the appropriate electrical guidelines.
Legal Aspects Of Video And Sound Recording
§
You must comply with all data protection regulations for video and sound monitoring when using MOBOTIX products. Depending on national laws and the installation
location of the IP Video Door Station, the recording of video and sound data may be
subject to special documentation or it may be prohibited. All users of MOBOTIX
products are therefore required to familiarize themselves with all valid regulations
and comply with these laws. MOBOTIX AG is not liable for any illegal use of MOBOTIX
products.
Network Security
MOBOTIX products include all of the necessary configuration options for operation
in Ethernet networks in compliance with data protection laws. The operator is responsible for the data protection concept across the entire system. The basic settings
required to prevent misuse can be configured in the software and are passwordprotected. This prevents unauthorized parties from accessing these settings.
Never Remove The Dome
The MOBOTIX cameras S14D and S14M should never be operated without their
preinstalled transparent domes (sensor modules S14D and housing S14M) or protective lens screens (sensor modules S14D). The camera is no longer weatherproof
when operated without the domes or protective lens screens. The exposed metal
ring around the lens can become extremely hot when the exterior temperature is
high. Touching this ring can cause burns.
Additional Information:
www.mobotix.com
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
7/164
Contents
Notes And Copyright Information
Download the latest version of this manual, of the Camera Software
Manual and the manuals for MxEasy and MxControlCenter as PDF files from
www.mobotix.com (Support > Manuals).
All rights reserved. MOBOTIX™, MxControlCenter® and MxEasy® are internationally
protected trademarks of MOBOTIX AG. Microsoft, Windows and Windows Server are
registered trademarks of Microsoft Corporation. Apple, the Apple logo, Macintosh,
OS X, Bonjour, the Bonjour logo and the Bonjour symbol are trademarks of Apple
Computer, Inc. Linux is a trademark of Linus Torvalds. All other brands, service provision brands and logos referred to are brands, service provision brands and logos
belonging to their respective owners.
Copyright © 1999–2013, MOBOTIX AG, Langmeil, Germany. Information subject to
change without notice!
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Additional information:
www.mobotix.com
8/164
Q24M Camera Manual: Foreword
Foreword
Dear MOBOTIX customer,
Congratulations on purchasing this globally unique and discreet hemispherical network
camera “Made in Germany”. With its wide range of image display options such
as the panorama function, a virtual PTZ function and live distortion correction,
the Q24M offers whole new application possibilities. Proven MOBOTIX concept
advantages such as integrated event, alarm and telephony functions, as well
as modern and highly beneficial long-term flash storage located directly in
the camera, are also available.
This Camera Manual Part 1 will give you an initial overview of the innovative
underlying MOBOTIX concept. This includes all the information you need to unpack
and install the camera (Chapter 2) and to view initial images on a PC (Chapter 3).
Please see the Software Camera Manual Part 2, included in the camera packaging, for
information on how to work with the many camera functions, such as e.g. event control
or image storage.
If you would prefer to work with MxEasy or MxControlCenter instead of the browser controlled MOBOTIX camera software, you can download these programs for free including
a manual (PDF) from the MOBOTIX website:
www.mobotix.com/eng_US/Support/Software-Downloads
If you have any questions, our support and international sales staffs are available under
intl-support@mobotix.com from Monday to Friday, 8 a.m. to 6 p.m (German time).
We would like to thank you for your trust and wish you all the best with your new MOBOTIX
camera!
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com

9/164
Q24M with 10°
On-Wall mount
Q24M with
In-Ceiling mount
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
10/164
Q24M Camera Manual: The MOBOTIX Concept
The MOBOTIX Concept
HiRes Video Innovations
The German company MOBOTIX AG is known as the leading pioneer in network
camera technology since its founding in 1999, and its decentralized concept, has
made high-resolution video systems cost efficient. Whether in embassies, airports,
railway stations, ports, gas stations, hotels or on highways - over one hundred thousand
MOBOTIX video systems have been in operation on every continent for years.
Technology Leader Of Network Cameras
In a short time, MOBOTIX has gained the second place in Europe and the fourth place
worldwide in terms of market share. MOBOTIX has been solely producing megapixel
cameras for years and, in this area, ranks as global market leader in high-resolution
video systems with a market share of over 60%.
Why High-Resolution Systems?
The higher the resolution, the more accurate the detail in the image. With the old analog
technology, a live image has no more than 0.4 megapixels and a recorded image generally
0.1 megapixels (CIF).On the contrary, one MOBOTIX camera with 3.1 megapixels records
around 30 times more detail. As a result, larger image areas with up to 360° allround
views are possible, thus reducing the number of cameras and therefore the costs. For
example, four lanes of a gas station can be recorded with one MOBOTIX camera instead
of four conventional cameras.
Disadvantages Of Old Centralized Solution
Usually cameras only supply the images while the processing and recording is done later
on a central PC using video management software. This traditional centralized structure has
many limitations, since it requires a high network bandwidth and the PC processing power
is not enough for several cameras. A HDTV MPEG4 film already puts considerable strain on
a PC, how can it be expected to process dozens of high-resolution live cameras? Traditional
centralized systems
are therefore less suitable and unprofitable
than high-resolution
systems due to the
high number of PCs
needed.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
11/164

The Decentralized MOBOTIX Concept
Unlike with other systems, with the decentralized MOBOTIX concept a high-speed
computer and, if requested, digital memory (SD card) is built into every camera
for long-term recording. The PC now serves purely for viewing, not for analysis or
recording. As a result, MOBOTIX cameras can record in response to an event even
without the PC being switched on and digitally store the videos with sound.
The Benefits
MOBOTIX video solutions therefore require significantly:
• fewer cameras due to the more accurate detail of panoramic images with megapixel technology,
• fewer PCs/DVRs, because around 40 cameras can store high-resolution videos with
sound efficiently on a single PC, or no PC at all when recording in the camera using
digital memory (USB, SD card),
• lower network bandwidth, because everything is processed in the camera itself
and the high-resolution images therefore do not have to be constantly transported
for analysis.
Robust And Low-Maintenance
MOBOTIX cameras have no mechanical motors for lenses or for movement. Without any
moving parts, they are therefore so robust that maintenance is reduced to a minimum.
The unique temperature range from -30°C to +60°C is achieved without heating or fan
at approximately 4.5 watts. Since no PC hard disk is required for recording, there are no
parts that wear out in the entire video system.
Software Included - For Life
There are no software and licensing costs with MOBOTIX, because the software is always
supplied with the camera; for an unlimited number of cameras and users. The software
package supplied with the camera also includes professional control room software, like
that used in football stadiums, for example. Updates are supplied free of charge on the
website. The system price for a weatherproof camera including lens, query software and
day-to-day recording on the SD card is under 1,000 euro.
One Camera for 4 Gas Pumps - Long-Term Recording Without Peripheral Devices
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
12/164
Q24M Camera Manual: Innovative Hemispheric Technology
Innovative Hemispheric Technology
The Hemispheric Camera
The primary components of a hemispheric camera include a fisheye lens, a high-resolution image sensor, and image correction software that is integrated into the camera. Using
an ultra-wide angle fisheye lens, the hemispheric camera captures a 180°-hemispheric
image of the room and projects it onto a high-resolution image sensor.
Fisheye view
L11 (fisheye)
Hemispheric
panorama view
vPTZ 1
vPTZ 2
When ceiling mounted, the image area of the hemispheric camera covers the entire room.
The image in the hemisphere is convex, particularly near the image borders. These image
sections are corrected for the viewer by the integrated distortion correction software,
allowing a view of the scene from the usual perspective. The virtual PTZ feature allows
you to enlarge or move image sections within the hemisphere just like PTZ camera, yet
without the need for moving parts.
Handle Several Image Sections at Once
One or more image sections can be corrected for perspective in the hemispheric view,
allowing you to monitor and record several different areas of a room at the same
time, something that a mechanical PTZ camera is not capable of doing.
Discreet and Low Maintenance
Q24M with
In-Ceiling mount
Hemispheric cameras are extremely discreet because they manage their
task with only one lens, which is generally focused on an entire room
and not a specific object. Hemispheric cameras are without mechanical
moving parts and require low maintenance. In addition, they are silent when
panning and focusing on a specific image area.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
13/164

Less Cameras Thanks To Panoramic Views
The perspective of the hemispheric image can also be transformed into an ultra-wide
angle panoramic view spanning 180° if the camera is mounted on a wall, providing a
wall-to-wall view of the room without any blind spots. It offers a substantially better view
of the scene, compared to other cameras, and it also results in the need for fewer cameras
overall. When ceiling mounted, one camera can also capture an entire room by two
opposite panoramic views.
Original Q24M image;
wall-mounted at a
height of 2.3 m/7.5 ft
Lobby
Hemispheric 180° panorama
Surveillance of a room with only one camera
with no blind spots
Elevator
Hemispheric room coverage with wall mounting – one Q24M replaces
four standard cameras
Elevator
Keeping Objects In View At All Times
Using solutions featuring several individual cameras,
moving objects will normally jump from one viewing
area of a camera to another. This often produces a
confusing situation for the viewer because objects may
disappear from sight for a moment or even appear
twice if the viewing areas overlap. This is not the case
with hemispheric panoramic cameras. Objects remain
in view at all times and the viewer can always keep
good track of objects in the scene.
Lobby
FOUR STANDARD CAMERAS
Capture less than one single S14M
Elevator
Elevator
Everything Stored In The Recording
Traditional optical PTZ cameras can only record what is being viewed live. The virtual PTZ
feature from MOBOTIX allows users to pan to other areas at a later stage in the recording
because the entire room can be recorded as a hemispheric image.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Integrated
MicroSD card
(max. 64 GB)
14/164
Q24M Camera Manual: MOBOTIX Hemispheric Technology
MOBOTIX Hemispheric Technology
Perfect Room Overview
With the innovative MOBOTIX Hemispheric Technology, an entire room can be ideally
monitored. For instance, one single, particularly elegant and discreet, Q24M
with In-Ceiling mount
M
replaces the time-consuming and expensive installation of several standard
4
2
Q
cameras. This world first demonstrates again the innovative strength of
MOBOTIX as a global leader for megapixel video security systems.
High-Resolution 180° Panorama
When several cameras are monitoring a single room, it is difficult to understand the room
layout in its single view. This makes it hard to comprehend the overall setting. The new
panorama function of the Q24M delivers a widescreen image of a high-resolution 180°
allround view. High image quality is achieved through the use of a 3.1 megapixel sensor
and the new hemispheric lens.
Original image Q24M;
mounted to a wall in
2.3 m height in a bank
High-resolution 180° panorama
vPTZ controla also
via USB joystick
Virtual PTZ (vPTZ) – Without Motor
The Q24M also zooms in on detail.
The image of the Hemispheric camera can be continuously enlarged
and any image section examined
using a joystick, for example. Thus
you have a mechanical PTZ-camera
without maintenance or wear and
tear. While zooming into a section in
the live image, a full image can be
stored in the recording for later analysis. No PTZ-camera in the world that
operates with a motor can do that!
vP
TZ
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
15/164

One Camera, More Views
The surround function of the Q24M (ceiling mounted) immediately replaces four conventional cameras and shows four different directions simultaneously in quad view on a
monitor. Virtual PTZ is available for each of the four views. Together with the 180° panorama
the Q24M can deliver two more views simultaneously, making it possible to see the
overview and to focus on two scenes at the same time (Display Mode “Panorama Focus“).
The Q24M Panorama: one camera - three simultaneous views
High-resolution 180° panorama
Virtual PTZ 1
Virtual PTZ 2
Highly User-Friendly
The full image from a hemispheric lens (Fisheye) is difficult to analyze. MOBOTIX solves this
problem by perfectly straightening the uneven lines in the live image using the camera
software. Since the image distortion correction of the hemispheric view and the generating
of the panoramic view take place in the camera itself, no additional load is placed on the
viewer PC, unlike a “standard” camera. Thus, displaying a large number of panoramic
cameras simultaneously on a single PC is possible.
Highly Efficient Image Transferring
While other camera systems always transfer the full images via the network for further
analysis, a MOBOTIX camera sends only the relevant image sections. Therefore, a Q24M
panorama image needs only about 1/6 of the original data volume or bandwidth. This
means up to six times more MOBOTIX cameras can transfer images over a network
compared to “standard” cameras.
Internal DVR With 32 GB
The Q24M stores high-resolution video with sound directly on the integrated Flash memory
without using an external recording device or PC, therefore using no additional network
load. Old recordings can be overwritten automatically or deleted after a predefined period.
The storage capacity is sufficient for around 400,000 panorama images or 33 hours of
film (32 GB MicroSD).
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Panorama Focus:
Original Q24M image
16/164
Q24M Camera Manual: Superior Storage Solution
Superior Storage Solution
The Market Demands Better Image Quality
When it comes to future-proof video surveillance systems, it is not a matter
of analog or digital but whether it is high-resolution or not. It is important
to note that HiRes video only with decentralized network camera technology can be implemented at much lower cost than any other type of video
surveillance system.
Central Storage As A Bottleneck
These days, video data is normally pre-processed and stored centrally on
a PC or DVR using video management software. Video and audio streams
from all installed cameras are directed to this central device. This system
is comparable to a highway at rush hour: the more cameras there are, the
faster a data jam on the PC or DVR occurs. This means that despite HiRes cameras, the
data is generally not stored in high-resolution format.
NON-MOBOTIX System
Motion detection and prealarm buffer are in the PC
(bottleneck)
Storage
Central PC is a bottleneck and a risk for the entire system
MOBOTIX Stores HiRes Cost Efficiently
MOBOTIX solves the PC storage bottleneck problem using a unique and yet amazingly
effective method - through the camera itself. High-resolution video with lip synchronized
sound is saved either remotely over the network or locally on flash memory devices (commercial SD or CF cards, USB memory).
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
17/164

Flash memory is a sophisticated form of semiconductor memory without mechanical
moving parts and represents the storage medium of the future thanks to its reliability,
ease of use and low cost.
MOBOTIX System
Network
Software and storage integrated in MOBOTIX cameras
MOBOTIX Stores Data In Flash Memory
• No PC / network is needed for operations and there is no network load
• USB flash media can be connected directly to the camera (instead of internal SD /
CF card); no network is necessary
• Greater reliability (no hard disk drive)
• Ring buffer: Old images can be overwritten automatically or deleted after a specified time
MOBOTIX Stores Data Reliably
MOBOTIX’ own flash file system (MxFFS) prevents unauthorized persons from reading or
transferring the internally stored data, even if the card is stolen.
MOBOTIX Only Saves What Is Necessary
The MOBOTIX system includes three important
additional options that allow more data to be
stored for a longer time:
• Only the relevant image sections are stored
instead of the entire image (for example,
sky or ceiling is removed)
• Video recording only begins when relevant
events take place (such as movement in
the image)
• Temporarily increased frame rate during
continuous recording of events
By connecting external memory over the network
(NAS), the system can be expanded without limitations even while it is running.
MOBOTIX Data Storage
•Inside the camera - a 16 GB SD card is
enough to record all day long, making central data storage devices or PCs unnecessary
•In USB memory (connection via
USB cable) data storage without
mechanical moving parts or
network load (greater
protection
against
data theft)
•A file server (NAS)
can store around 10
times more data from MOBOTIX HiRes cameras (than usual)since they use a memory
organization internally
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Added Security Value
18/164
Q24M Camera Manual: Added Security Value
Added SECURITY VALUE
Robust, Low-Maintenance Technology
Q24M Panorama: one camera - three simultaneous views
High-resolution 180° panorama
The real added value of MOBOTIX products is
reflected in characteristics such as enhanced
functionality, long life and robustness. MOBOTIX
cameras basically have no moving parts. This
makes the cameras very resistant to wear and
tear, and reduces both maintenance costs and
power consumption.
Alarm Management And Forwarding
Integrated sensors enable MOBOTIX cameras to
recognize when an event has occurred. If necessary, the cameras will respond immediately with
an alarm tone and will establish a direct video and
sound connection to a control room.
Virtual PTZ 1
Virtual PTZ 2
Absolute Data Security
The security barriers that are built into the camera are extremely secure. The camera
images are only accessible to authorized persons and are encrypted via SSL when they
are transferred over the network.
Notification Of Failure
MOBOTIX cameras will automatically report any impairment or failure. This ensures maximum reliability and readiness for use.
Subsequent Searches
Events rarely confine themselves to just one spot. So even when you are looking at an
enlarged detail in live mode, it is always a full image that is recorded. And in this full
image, any section can always be enlarged later or whenever necessary. Floor plan and camera
view in MxControlCenter
(free control center software from
MOBOTIX)
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com

19/164
Sound Increases The Chance Of Detection
In the event of an alarm, MOBOTIX cameras can turn on their built-in microphones and
record lip-synchronous sound. They are therefore an even greater help in analyzing a
situation and easing clarification. In addition, the video system can be used for bidirectional
communication via a loudspeaker/microphone.
No Problems With Backlight
MOBOTIX cameras are not affected adversely by sunlight such as direct sunlight. They
deliver meaningful, detailed images all the time, because the camera software supports
easy programming of independent exposure windows to cope with specific situations.
This makes them ideal for rooms with large glass fronts.
Placing the exposure window in the lower image
area (left image) delivers
less optimum results
compared to moving
three individual exposure
windows up toward the
windows (right image)
Vandalism-Proof Models
In critical environments or for outdoor use, it is often best to choose vandalism-proof
MOBOTIX cameras. Their steel housing resists even the hardest attacks, and the cameras
will deliver a perfect picture of the attackers.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
20/164
Q24M Camera Manual: Cost Benefits And Technical Advantages
The Most Important Cost Benefits
1
2
3
4
5
6
7
8
9
10
Increased Resolution Reduces Amount Of Cameras Needed
1536 lines, high-resolution sensors give a better overview and allow monitoring an entire room with just one camera.
Reduced Installation Costs At Any Distance
Standard Ethernet connection enables the use of common network components such as fiber, copper and wireless (WLAN).
Intelligent Cameras Reduce The Number Of Storage Devices
The decentralized MOBOTIX concept enables the user to save around 10 times
the standard number of cameras using just one storage device.
Event-Controlled Image Format Minimizes Storage Costs
Automatic image adjustment (frame rate, size) in the case of movement, noises
or sensor action reduces bandwidth and storage requirements.
Low Power Costs, No Extra Heating
Anti-fogging without heating allows the system to be powered throughout the year
using network cable or two wires (PoE standard) and saves on the cost of power cabling.
Backup Power Supply Costs Reduced By 80%
Low power consumption, approx. 5 watts, enables year-round PoE (no heating
required) with one centralized UPS from the installation room using network cable.
Robust And Practically Maintenance-Free
Fiberglass-reinforced composite housing with built-in cable protection and
no mechanical moving parts (no auto iris) guarantees longevity.
Software For A Thousand Cameras & Storage Devices Included
The right premium operating software for every application: MxEasy for compact video solutions, MxControlCenter for the professional control center.
Unlimited Scalability And High Return On Investment
More cameras and storage can be added at any time – even while the system is in
use; image format, frame rate and recording parameters can be camera-specific.
Additional Functions And Other Extras Included
Sound support, lens, wall mount and weatherproof housing (-30 to +60°C/-22 to +140°F)
are included in the camera delivery; microphone and speakers available for most models.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
21/164

The Most Important Technical Advantages
High-Resolution Digital Image Instead Of TV Quality
Megapixel sensor and image processing inside the camera generate sharp images with a
higher resolution than HDTV, allowing them to be recognized as evidence in a court of law.
Hemispheric Technology For An Overview With No Blind Spots
360° allround view or 180° widescreen image, corrected for perspective; only one
camera is needed to view the entire room or train platform without any blind spots.
Bridging Of Recording During Network Failures
In-camera data storage (up to 64 GB) can even bridge longer network
failures or bandwidth fluctuations (for example with wireless networks).
Professional Software For Systems Of Any Size
This control center and recording software, which is free of charge and used in tens of thousands of systems around the world, sets no limits on the number of users, cameras or servers.
Very Low Network Load
Efficient video codecs, motion detection and data storage of up to 64 GB in
the camera guarantee a very low network load.
No Storage Limit
There is no storage limit for the entire system because each camera is able
to manage its own terabyte-sized storage device (NAS) via the network.
Sun And Backlight Compensation
CMOS-sensor without auto iris, digital contrast enhancement and configurable exposure measurement zones guarantee optimum exposure control.
Day & Night Maintenance-Free
MOBOTIX dual cameras with two sensors and digital switching between day and
night modes operate reliably with no mechanical components in all lighting conditions.
Simultaneous Recording, Event Search And Live Viewing
Live video for multiple users, simultaneous recording and event search possible
in seconds from anywhere in the world via a network connection.
Sound And SIP Telephony
Lip-synchronous sound (live & recording); every camera is also a video IP telephone
compliant with the SIP standard, featuring camera control and automatic alarm calls.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
1
2
3
4
5
6
7
8
9
10
22/164
Q24M Camera Manual: Introduction
1
Introduction
1.1
Q24M Overview
Q24M with in-ceiling mount
Innovative Hemispherical Technology For The Perfect Room Overview
The MOBOTIX Q24M Hemispheric camera is an elegant, ultra-compact and weather proof
IP network dome camera with a special hemispheric lens (fisheye). When mounted on the
ceiling, the camera is capable of providing full 360° allround view or a 180° widescreen
panorama when mounted on a wall. The first of its kind in the world, this camera is
evidence of the MOBOTIX commitment to innovation as the global leader in megapixel
video security cameras.
High-Resolution 180° Panorama (Wall-Mounted)
When several cameras are monitoring a single room, it is difficult to understand the room
layout in its single view. This makes it hard to comprehend the overall setting. The new
panorama function of the Q24M delivers a widescreen image of a high-resolution 180°
allround view. High image quality is achieved through the use of a 3.1 megapixel sensor
and the new hemispheric lens.
Original Q24M image;
Wall mounted at a height
of 2.3 m in a bank
Original full image
High-resolution 180° panorama
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
23/164
Q24M Overview
Panorama Focus – One Camera, Three Views (Wall-Mounted)
Maximum room overview while simultaneously viewing detail in a single image: the Q24M
is capable of providing two more views at the same time with the 180° panorama, allowing you to focus on two scenes in parallel ("Panorama Focus" display mode).
The Q24M Panorama: one camera - three simultaneous views
Panorama Focus:
Original Q24M image
High-resolution 180° panorama
Original full image
Virtual PTZ 1
Virtual PTZ 2
Double Panorama For A Simultaneous View In Two Directions (Ceiling-Mounted)
When the camera is mounted in the center of the ceiling of a room, "Double Panorama"
display mode provides a corrected panorama image of both halves of the room. It corresponds roughly with the situation of personally standing in the middle of the room and
being able to look both forwards and backwards at the same time. A superb overview
for the user – provided by a single Q24M camera alone.
Double Panorama:
Original Q24M image
Original full image
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
24/164
Q24M Camera Manual: Introduction
Full Image And Normal View
With innovative MOBOTIX Hemispheric Technology, an entire room can be ideally monitored.
For instance, one single, particularly elegant and discreet, Q24M replaces the time-consuming
and expensive installation of several standard cameras. The overview image provided by a
single Q24M, which may be tailored in a number of ways according to specific user requirements, not only reduces the number of required cameras, but also minimizes the system
costs by reducing the wiring complexity, emergency power requirements and number of
recording devices required.
In addition to Panorama, Double Panorama and Panorama Focus views, the Q24M image
may be displayed on a monitor in the original fisheye version ("Full Image" display mode),
the camera-corrected full image ("Normal" display mode) and in a quad view of all four
directions ("Surround" display mode). Switching to a different display mode is possible at
any time within seconds.
Fisheye Original Image: Full Image
Corrected Image Section: Normal
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
25/164
Q24M Overview
Surround View (Quad View), Based On The Correct Full Image
The Q24 “Surround” display mode replaces (when ceiling mounted) four cameras, and
shows four directions simultaneously on the monitor in a quad view. The preset North
position can be moved to any direction in the image; the camera generates the other
three directions (East, South, West) automatically and stores them as separate views.
North
East
West
South
Original Q24M image:
Each of the 4 views can
be individually modified
Original full image
Surround View: Quad
Each of the four views features a software-controlled
pan/tilt/zoom function (virtual PTZ), allowing it to be
customized as necessary.
In order to reduce user workload, the Q24M can store
in addition to the North, East, South and West standard
views, a total of 256 user-defined camera views
using the vPTZ function, which can easily be brought
up using joystick keys or softbuttons. Besides being
able to manually bring up specific camera views, the
camera can also show them automatically by moving
through the North, East, South and West views or by
showing the first 16 saved camera views (one after
the other like in a slide show).
vPTZ & Zoom
vPTZ & Zoom
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
26/164
Q24M Camera Manual: Introduction
Virtual PTZ (vPTZ) – No Motor Required
The Q24M can zoom in on detail as well. These vPTZ functions are a standard feature in
the integrated Q24M camera software. The image from the hemispheric camera can be
enlarged using e.g. the mouse wheel, a joystick or a software-controlled PTZ panel,
and you can "move" the view to any section of the image. This provides the features
of a mechanical PTZ camera without the disadvantages of maintenance and
wear.
Quick and easy navigation with a USB joystick
vPTZ
vPTZ
The vPTZ functionality works differently depending on the camera operation platform
(web browser, MxEasy, MxControlCenter). Virtual zoom, pan and tilt using MxEasy and
MxControlCenter is very simple thanks to special software tools and the use of an optional
joystick. However, a joystick may also be used even with pure browser-based operation
from Internet Explorer (together with an ActiveX plug-in).
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
27/164
Q24M Overview
Simultaneous Corrected Live Image And Full Image Recording
All conventional, motorized PTZ cameras only store the image that is currently viewed as
the live image (live image recording). This has one serious disadvantage as the recording can only show what has happened in the "visible" portion of the image; the rest is
lost and cannot be examined later on. For this reason, MOBOTIX has added the new full
image recording feature to the Q24M. This will not store the currently viewed image that
reflects the pan/tilt position and the zoom setting chosen by the user, but the full sensor
image ‑ without vPTZ settings or image correction. When examining the recorded images,
the vPTZ features again come into play, as they allow zooming the visible image and use
the pan/tilt features to examine every corner of the recorded full image.
Example: The people marked by the red circle in the middle area of the image would
not have been recorded by a regular PTZ camera; the full image recording of the Q24M
allows to determine for example, the exact time at which the people entered the image
area recorded by the camera. A Browser (Internet Explorer with MxPEG ActiveX plug-in),
MxControlCenter or MxEasy can be used to examine the recorded sequences.
Integrated vPTZ functions allow "analysis" of
the complete saved full
image at a later point
in time (in MxEasy and
MxControlCenter)
Live Image
Stored Full Image
Full Image Evaluation
Live Image
Stored Full Image
Full Image Evaluation
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
28/164
Q24M Camera Manual: Introduction
Maximum Ease Of Use
The camera software is
responsible for image
correction, reducing
load on the user PC
The full image generated by the hemispherical lens (fisheye) can be difficult to evaluate.
MOBOTIX solves this problem with image distortion correction in the camera software that
displays perfectly corrected live images. The user PC does not experience any additional
load through this process, as image correction and generation of all desired image views
takes place in the camera itself. The result is that a large number of panoramic cameras
may be displayed simultaneously on a single PC.
Highly Efficient, Application-Oriented Image Transfer
While other camera systems must transport the full 3.1 megapixel image over the network
for further processing, a MOBOTIX camera will only transmit the desired image sections.
This means that a Q24M panorama image will only require a small part of the usual data
and bandwidth. Data from up to six times as many MOBOTIX cameras may be transported
over the same network compared to “standard” cameras.
Full image at 3.1 megapixels (2048 x 1536 pixels)
Corrected image after
panorama correction
Economical bandwidth
usage due to smaller,
in-camera corrected
images (no loss of
image information)
Panorama image at 0.6 megapixels (1280 x 480 pixels)
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Q24M Overview
29/164
Internal DVR
The Q24M secure models feature direct recording to integrated
MicroSD cards, which makes the camera fully independent of
any external storage media, even for longer periods of time. The
camera internally saves high-resolution video with sound, without requiring an external storage device or PC, and thus without
any network load whatsoever. Old recordings may be overwritten
automatically or automatically deleted after a specified period of
time. A 16 GB MicroSD card, for example, allows the camera to
store more than a quarter million event images in VGA format
(640x480). For security reasons, the camera can even encrypt
the stored data.
Power failures are not an issue, as the video and image sequences remain safely stored
on the MicroSD card. Access to stored video sequences is possible at any time from the
camera user interface in the browser, MxControlCenter or MxEasy. If you would like to archive
sequences, you can store all of the data or only certain parts to a computer or a hard disk.
High Frame Rates Of Up To 30 fps
Like all other MOBOTIX cameras, the Q24M models can generate live video streams
with high frame rates and up to 3.1 megapixel image resolution (QXGA with 2048x1536
pixels). Up to 30 fps are generated at megapixel resolution (1280x960 pixels). Even at
3.1 megapixel resolutions, the camera will still generate up to 20 fps! Lip-synchronous
audio is transferred at all times.
Robust And Maintenance-Free
Thanks to its low power consumption of about 4 Watts and the total absence of mechanical
moving parts, the Q24M models feature the highest operating temperature range from
-30°C to +60°C (-22°F to +140°F). Both Q24M models (BASIC & SECURE) are absolutely dust
proof to IP54, with the SECURE model being resistant against water jets (IP65) also. Since
the cameras neither fog up nor require heating, power can be supplied all-year round
via the network cabling using standard PoE products.
Camera Design Creates New Applications
Some application scenarios benefit from a surveillance camera that is present, but without
attracting attention. The low-key, elegant appearance of the camera, especially when
installed with the In-Ceiling set, makes the Q24M an optimum solution where discreet
design and an inconspicuous look are important. Hotels and restaurants present an
ideal example, but installations in public buildings, waiting rooms and showrooms are
also highly suitable.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
4 GB MicroSD-card
already installed in the
camera (Q24M-Secure)
30/164
Q24M Camera Manual: Introduction
The integrated DVR functionality with long-term storage on a MicroSD card also makes
the camera an ideal solution for mobile applications since it only requires a power supply via the network cable (standard PoE) for full event-driven recording with video and
audio, thus delivering a complete standalone product. Application examples in this context are installations in public transportation such as busses, trains, aboard ships, airplanes,
etc.
Q24M in the In-Ceiling
Set (local public
transport bus)
Q24M in the In-Ceiling
Set with stainless
steel ring (elevator)
Model Versions
The Q24M is available in Secure and Basic models, which come with different features.
Both models can also be ordered with an L22 Super Wide-Angle lens with a horizontal
image angle of 90°.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Q24M – Next Generation Hemispheric Technology
1.2
Q24M – Next Generation Hemispheric Technology
The MOBOTIX Q24M is the tuned and optimized successor to the well-received
Q22M, introduced successfully in 2008. In one of the most renowned and competitive international design competitions, the MOBOTIX Hemispheric camera
was the first security and surveillance camera in the world to receive the red dot
award for product design (www.red-dot.org). The red dot is awarded to products
of exceptionally high quality design. The technical capabilities of the MOBOTIX Q24M also
make it an excellent choice. Above all, this performance is the result of the use of a new
microprocessor and modified system platform.
Significant Increase In Frame Rates (Up To 100 Percent)
Even 3.1 megapixel camera images may be transferred at a rate of 20 frames per second,
and megapixel images at up to 30 images per second.
User-Friendly Panorama Correction
In the standard "Panorama" view, the user may now switch between customized views
of the live image at the click of a button.
4 GB MicroSD Card
Every Q24M Secure is delivered at no extra charge with a high-quality, factory-installed
4 GB MicroSD card (internal DVR) as a standard feature – sufficient for around 50,000
panorama images or 10 hours of HiRes video including audio (4 frames/s).
Direct Camera Connection
The network cable and MiniUSB are easily connected over a newly developed and optimally sealed connector - without needing to open the camera housing - in the rear
casing of the camera.
Adjustable PoE Classes, 1 to 3
The desired PoE class of the camera may be raised or lowered from the default value of
2 to 1 or 3 from the camera software in the browser, to precisely adjust the functionality
of the camera and its accessories.
Only About 4 Watt Power Consumption
Despite the use of a more powerful processor, the power consumption of the Q24M is
maintained at the extremely low level of only about 4 watts.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
31/164
32/164
Q24M Camera Manual: Introduction
1.3
General MOBOTIX Camera Functions
Like all other MOBOTIX cameras, the Q24M models include a range of (software) functions, such as video motion detection, long-term recording, alarm messaging and video
IP telephony, to name but a few. Unlike in camera systems from other manufacturers,
buying and installing additional software on the computer is unnecessary. Instead of
using a web browser, you can also download the free MxControlCenter software from
the MOBOTIX website, which allows quick displaying of multiple cameras on one monitor,
alarm switching with audio or an easy event search.
Camera vPTZ functions
may be controlled with
a mouse or joystick
Using a joystick: Internet
Explorer with activated
MxPEG ActiveX plugin, MxControlCenter
or MxEasy required
MxControlCenter and
MxEasy can be downloaded free-of-charge
at www.mobotix.com
vPTZ: Virtual Pan/Tilt/Zoom Features
While MxControlCenter has provided virtual PTZ features for some time now, these features
are now available directly via MOBOTIX camera. This means that you can continuously
zoom into or out of the live image using either the mouse wheel or a joystick. When storing
images or video sequences, you can choose to store either the visible image area of the
live image or the full sensor image (full image storage). This also allows you to examine
parts of an image or video that had not been visible in the live image section on display
at the time of the recording.
Automatic Image Correction
Another problem familiar from the field of photography are the distortions that result from
using wide-angle lenses. Straight lines near the image borders are bent outwards. The
integrated distortion correction features of the camera (and of MxControlCenter) allow
correcting the curve of various lenses using software algorithms.
Live Video With Up To 30 fps, Including Audio
MOBOTIX cameras deliver smooth live video with lip-synchronous audio, yet they keep
network load to a minimum. Some analog systems may also be able to do this, but the
recording quality is much higher with MOBOTIX since the cameras efficiently store the
high, live image resolution and frame rate without compromising image quality. MOBOTIX
technology thus provides for continuous recording of simultaneous video from 30 cameras
at 30 frames per second each, including audio, all on one standard PC.
Low Bandwidth Requirements
MOBOTIX' patent pending MxPEG streaming format allows fast live video with audio
at extremely low network load (1 to 2 Mbps). Since the MOBOTIX camera itself detects
movements in the image (and not the computer), video sequences are only transmitted
if movements occur.
Voice Over IP
Moreover, MxPEG provides for lip-synchronous live audio and two-way communication
between the camera and a computer. Room surveillance is possible using a browser
(Internet Explorer), MxControlCenter or MxEasy. Customized alarm notification on your
mobile or via Internet telephony is just as easy as event-controlled voice messages directly
from the camera.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
33/164
General MOBOTIX Camera Functions
Internet Telephony (SIP) And Video SIP
Video SIP allows establishing audio/video
connections to the camera using Windows
Messenger or similar applications (e.g.
CounterPath X-Lite/Eyebeam). This feature also
allows the camera to be remote controlled using
the phone keys, the camera itself can place
phone calls in case of alarms.
Long-Term Storage On File Servers Included
MOBOTIX cameras have an integrated long-term storage system for Linux, Windows and
Mac OS X computers. Every camera manages its own ring buffer storage on the shared
folder. Thanks to this decentralized approach, 30 live cameras can store images of up to
30 frames per second each, including audio, on a single computer.
Internal DVR: Storage on MicroSD Or CF Cards
MOBOTIX cameras support direct storage on an internal MicroSD/SD/CF card (basic models
excluded). By using this integrated flash card DVR, the camera is able to offer the following
additional applications:
• Stand-alone use of the camera without a file server by recording to the MicroSD card.
• High-security application with recording on a file server or NAS/SAN in which the
SD card serves as storage buffer. It can thus bridge longer network or file server
failures without losing any video sequences (supported in a future software version).
• Event downloads from the MicroSD card for evaluation of the recorded sequences
on a computer.
M12
Internal DVR
External USB Storage
Remarks for USB Storage
optional
optional
Adapter cable required
D12
optional
optional
Adapter cable required
V12
optional
-
-
M24M
included
optional
Device can be connected directly
D24M
included
optional
Adapter cable required
Q24M
included
optional
Adapter cable required
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Internal DVR is either
an option during order
placement (e.g. M12
R8) or upgradeable
later with an SD card
A 4 GB MicroSD card
is included with the
Q24M Secure
34/164
Q24M Camera Manual: Introduction
Event And Time-Controlled
Just like triggering event-controlled recording upon detecting movements in the image,
the camera can also record when the volume detected by the microphone exceeds a
certain trigger value. Using scheduled daily recording, time tasks can start or stop video
recording, upload images to a web site or send e-mails with video/audio clips. Vacation
times and holidays can be programmed.
Remote Alerting
In case of an alarm, MOBOTIX cameras automatically pop up windows or activate other
functions at a remote security control center. The cameras can use network/wireless,
GSM/GPRS/UMTS (3G) or Internet connections for this purpose.
Integrated Power-over-Ethernet
No heating required
- PoE is no problem
even in winter
Power is supplied as Power over Ethernet via the network cabling using the MOBOTIX NPAPoE-Set or from a PoE compatible switch (both according to the IEEE 802.3af PoE Standard).
Caution
Previous MOBOTIX network power accessories such as the NPA Set, Power Box
and Power Rack (MX-NPA-Set, MX-NPR-4 and MX-NPR8/20) are not suitable for
use with the Q24M.
No heating is necessary thanks to the well-insulated plastic housing and anti-fogging
properties. Due to their low power consumption (approx 4.5 watts), MOBOTIX cameras,
unlike those of other manufacturers, may be operated both indoors and outdoors using
a PoE power supply.
Logos, Animated Or Freestyle
The MOBOTIX camera logo generator allows time-scheduled banners and graphics (including
files loaded automatically from any URL) to be integrated into current camera. MOBOTIX
cameras are the only network IP cameras supporting animated and transparent graphics.
Logo generator for
display of graphics
already integrated
in the live image
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
General MOBOTIX Camera Functions
35/164
30 Cameras Live Using MxControlCenter
Instead of using a web browser, you can also download the free-of-charge MxControlCenter
from www.mobotix.com, which allows fast display of up to 30 MOBOTIX cameras on one
monitor. In addition, MxControlCenter can process incoming alarms with sound from the
cameras and allows comfortable search and evaluation of alarm video clips (including
audio). The integrated Layout Editor of MxControlCenter allows you to quickly create floor
plans by simply dragging/dropping the cameras onto a background image. Load a floor
plan as background image, drag & drop the cameras; done.
Management of several hundred cameras
on one standard PC
Free download at
www.mobotix.com
No license fees
free updates
MxEasy – Intuitive Application For Windows, Macintosh And Linux
The new MOBOTIX MxEasy aims at easy operation of the most important camera functions
through its intuitive user interface, thus creating a new user experience when viewing and
controlling MOBOTIX cameras. The clear design allows management of up to 16 cameras,
and the application can show up to four cameras at the same time.
For up to 16
MOBOTIX cameras
Free download at
www.mobotix.com
No license fees
free updates
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
36/164
Q24M Camera Manual: Introduction
All settings selected in MxEasy (e.g. virtual camera position, zoom, brightness, volume,
microphone sensitivity, image storage, signal outputs) are usable immediately and are
stored instantly in the configuration of the corresponding camera. The calendar function
integrated in the Alarm Planner provides
access to innovative features for scheduled
settings of one or more cameras.
For the first time, this tool not only controls
video and audio recording based on certain
time and date information, but also allows
activating/deactivating features like video
motion detection, image brightness and
the microphone based on a date and time
schedule.
MxEasy is available as a free-of-charge download for MS Windows and Mac OS X operating systems under www.mobotix.com. A Linux version will be available soon.
Diverse Installation Options
Not only can MOBOTIX cameras be installed under almost all weather and temperature
conditions, they also offer suitable installation materials from a wide range of accessories
for any conceivable application scenario.
Additional Camera Functions (Software)
• True software scaling to easily generate smaller image formats for PDAs (such as
320x240, 160x120, etc.).
• Audio video recording with three different recording modes: event recording with
audio, continuous recording with variable frame rate and audio as well as eventcontrolled snapshot recording of JPEG images.
• Storage failure detection can monitor a file server (or a flash device) and can use
one or more of the defined messaging options for error notification.
• Player of recorded images/video sequences with audio in the integrated video
management system.
• Multiwatcher screen can display and monitor several cameras over the Internet,
with only one camera requiring access from the outside. This "proxy" camera uses
only very little bandwidth, making it an ideal solution for low-bandwidth connections.
• MultiView screen for displaying multiple cameras or events in one browser window.
• Event notification by e-mail, SMS (using a provider), voice notification (Phone CallOut), sounds and by visual means (e.g. red frame in live image) using two separate
messaging paths.
• Object tracing for analyzing the paths of objects that are moving in the image.
• Time Tables with handling of customized holidays and vacations. The time tables
are used to control the camera's arming, image recording messaging, logos, the
obscure image function as well as other features.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
General MOBOTIX Camera Functions
37/164
• Remote signaling for master/slave cameras, with the master camera controlling
the arming status of the slave cameras. This allows arming, for example, of all slave
cameras using a key switch connected to the master camera.
• Transfer profiles for comfortably controlling transmissions via FTP, e-mail, phone
calls and network messages.
• Speakerphone* with speak, listen and intercom modes using the microphone and
speaker.
• Phone Call-In* to remotely control the camera using a touchtone telephone
(retrieve camera information, establish an Internet connection, announce the retrieved
IP address, intercom feature, etc.).
* Telephony features
using VoIP connections
(internet telephony)
• MxPEG video compression using MxControlCenter. The ActiveX plug-in for Internet
Explorer users brings all advantages of MxPEG to the browser-based user interface
(including the audio stream to and from the camera).
• Routing allows use of other network connections besides the standard route.
• DynDNS client for accessing the camera via the Web using a symbolic name (e.g.
mymobotixcam.dyndns.org), despite the provider assigning a new dynamic IP address
every time the camera connects to the Internet.
• None-voidable backup system starts the cameras in the original operating state
if a software update fails, allowing the user to easily restart the update process.
• Enhanced startup options for the camera (obtain IP address via DHCP, announcement
of IP address and other network data, reset to factory default settings).
• Notifications upon errors or when rebooting provide a method for executing one
or more notifications (e.g. blinking of the camera LEDs, audio message, FTP, e-mail,
phone call, network message).
• Extended security features protect the pages and features of the camera and
prohibit unauthorized access (IP-level access control, intrusion detection). They also
provide SSL-protected transmission of the video sequences and the data (using SSL
encryption and X.509 certificates).
Free Software Updates (www.mobotix.com)
MOBOTIX provides software updates free-of-charge at regular intervals that improve
and expand the camera’s functionalities. Chapter 6, Software Update, in the Software
Manual provides more information on the process.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Free-of-charge software updates from
www.mobotix.com
38/164
Q24M Camera Manual: Introduction
1.4
Lens Options, Hardware And Software Features
MOBOTIX Q24M cameras come with a standard L11 fisheye lens with a 180° horizontal
image angle. The camera is also available with an L22 Super Wide-Angle lens with a
horizontal image angle of 90°. The integrated virtual PTZ features of the camera software
or MxControlCenter/MxEasy properly correct the lens distortion that is specific to each of
the lenses. Both lenses deliver good image quality even when using maximum digital
zoom. Since MOBOTIX cameras are backlight-proof, they do not require a mechanical
auto iris, making them extremely robust and maintenance free.
Full image with L11 180° fisheye in public transit bus
Corrected normal image with L11 180° fisheye in vPTZ mode
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
39/164
Lens Options, Hardware And Software Features
Lens Table
L11
L22
35mm equivalent focal length
11 mm (0.43 in)
22 mm (0.87 in)
Actual focal length
Original image
1,8 mm (0.07 in)
4 mm (0.16 in)
Aperture
2.0
2.0
Horizontal image angle
180°
90°
Vertical image angle
160°
67°
m
m
infinite
2.0
Image height
11
1.3
Distance 3 m (3.28 yd):
m
m
Image width
infinite
10.0
Image height
55
6.6
Distance 1 m (1.09 yd):
Image width
Distance 10 m (10.94 yd):
m
m
Image width
infinite
20.0
Image height
110
13.3
Distance 20 m (21.88 yd):
m
m
Image width
infinite
40.0
Image height
220
26.6
Notes
The specified focal lengths of MOBOTIX lenses do not reflect the actual focal length
of the lenses, but the focal length (Lxx mm) converted to 35 mm camera format. For
example, the MOBOTIX Super Wide-Angle lens has an actual focal length of 4 mm. This
would be the equivalent of 22 mm on a 35 mm camera. This lens is thus called L22.
Converting the focal lengths to 35 mm camera as a known format provides for better comparison of the image formats and the image angles of the different lenses.
Another benefit is that you can easily set any average 35 mm camera (analog or
digital) to the same focal length as the MOBOTIX lens (Lxx) to obtain the same image
angle. This approach greatly facilitates lens selection.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Stated focal lengths of
MOBOTIX cameras are
given with reference
to a 35 mm camera
Q24M-Secure D22
MX-Q24M-Sec-D22
Q24M-Secure D11
MX-Q24M-Sec-D11
Q24Mi-Basic D22
MX-Q24Mi-Basic-D22
Q24M Camera Manual: Introduction
Q24Mi-Basic D11
MX-Q24Mi-Basic-D11
40/164
Q24M Hardware Features
*Special MiniUSB
adaptor cable available as an accessory
Outdoor weatherproof
Ethernet/ISDN/USB/RS232
MicroSD slots
Integrated microphone/speaker
Mono (M) / Dual (D)
Image Sensor
Lens
IP54
IP65
IP65
E /- / - /-
E /- / U*/-
E /- / U*/-
-
-
1
1
-/X
-/X
X/X
X/X
M
M
M
M
Color
Color
Color
Color
L11
L22
L11
L22
VGA
VGA
3 MEGA
3 MEGA
Resolution horizontal x vertical
640x480
640x480
2048x1536
2048x1536
Max. frame rate CIF/VGA/MEGA/3MEGA (fps)
16/16/-/-
16/16/-/-
30/30/30/20 30/30/30/20
Resolution
Sensitivity at 1/60 second (lux)
Sensitivity at 1 second (lux)
RAM Storage (MB)
**A 4 GB MicroSD
card is included with all
Q24M Secure models,
MicroSD cards of up
to 64 GB may be used
IP54
E /- / - /-
1
1
1
1
0.05
0.05
0.05
0.05
64
64
128
128
Temp. video storage, ring buffer (MB)
2
2
64
64
Internal DVR (MicroSD card), ring buffer (GB)**
-
-
up to 32
up to 32
• CIF images (for 32 GB int. DVR), approx.
-
-
2 mil.
2 mil.
• VGA images (for 32 GB int. DVR), approx.
-
-
1 mil.
1 mil.
• MEGA images (for 32 GB int. DVR), approx.
-
-
350,000
350,000
• 3 MEGA images (for 32 GB int. DVR), approx.
-
-
160,000
160,000
External audio (Line-In/Out)
-
-
-
-
Signal input pins
-
-
-
-
Signal outputs
-
-
-
-
Concealed cabling
X
X
X
X
Digital zoom (continuous) with panning
X
-
X
X
Panorama and surround views
X
-
X
-
Additional storable views
X
-
X
X
Full image recording
-
-
X
X
Q24M Software Features
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
41/164
Lens Options, Hardware And Software Features
The Web version is only
available for the M12
M12
Secure Model
Q24M
IT Model
M24M
Web Model
D24M
Basic Model
D12
Software Features (All Models)
Digital zoom (continuous) with panning
Motion JPEG/MxPEG video streaming
X*
X
X
X
X/X
X/X
X/X
X/X
Custom exposure windows
X
X
X
X
Video Motion detection
X
X
X
X
Time and event control (FTP, email, logos)
X
X
X
X
Weekly schedules/holidays
-
X
X
X
Web functionality (FTP, email)
X
X
X
X
Quad/MultiView in browser
X
X
X
X
Recording/Playback in browser
X
X
X
X
Logo generator, animated
-
X
X
X
Single image recording (pre-/post-alarm images)
3
3
10
50
Terabyte ring buffer (Win/Lin/Mac) via network
-
-
X
X
Continuous video/audio recording, 0.2 to 30 fps
-
-
X
X
Video/audio recording (event-triggered)
-
-
X
X
Event-controlled frame rate with continuous audio
-
-
X
X
Flexible event logic
-
-
-
X
Master/Slave arming by one camera
-
-
-
X
Time-scheduled privacy zones, several areas
-
-
-
X
Bidirectional audio (IP) from/to browser
-
-
X**
X**
Customized voice messages
-
-
X
X
VoIP telephony (Audio/Video, SIP)
-
-
X**
X**
Alarm calls to softphones (SIP) e.g. X-Lite
-
-
X
X
Remote alarm notification (via TCP/IP, IP Notify)
-
-
X
X
RS232 Data Logger/Terminal
-
-
X***
X***
Programming interface/HTTP API
-
-
X
X
Security features (HTTPS/SSL, IP-level access
control, network authentication IEEE 802.1X)
X
X
X
X
Image size
VGA
3 Mega
VGA
3 Mega
Image Sensor
Color
Color
Color & B/W
Color & B/W
L22
L22
L22
L22
-/L**
-/L**
M/L**
M/L**
Model Feature List
Standard lens for software version
Audio support (Microphone/Speaker)
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
The Basic version is
only available for the
D24M and Q24M
The IT version is not
available for the Q24M
*Only available for Q24M
**D24M IT and Secure
models allow connecting an external speaker
and microphone. D24M
cameras are not delivered with a microphone and speaker.
***RS232 only
for M12/D12
SW image sensors with
megapixel resolution
(1280x960 pixels)
M12 lens included if
requested by customer
42/164
Q24M Camera Manual: Installation
2
Installation
The Q24M is primarily designed for installation on walls or ceilings. The supplied L11 180°
lens captures the entire room, practically from wall to wall and from floor to the ceiling.
See sections 2.4 and above. for the different installation options; drilling templates can
be found at the end of the manual.
2.1
Preparing The Installation
Before mounting the MOBOTIX Q24M, the following questions should be answered:
1. Where will the camera be mounted?
Mounting to a ceiling or wall; section 2.1.1. and 2.1.2
2. Which other mounting options are available?
On-wall mounting, in-ceiling mounting, vandalism protection, wall mounting, pole
mounting, see section 2.1.3
3. How is the camera connected to network and how is power supplied?
MX-NPA-PoE or other PoE components (IEEE 802.3af), see section 2.1.4
4. How are the connections furnished from the building?
Wall outlets, see section 2.1.5
5. What cabling considerations are necessary?
Wiring, see section 2.1.6 and 2.11
The following sections contain a brief answer to each of these questions, as well as references to the relevant sections in this manual. For more information on the MOBOTIX Q24M
and available accessories, please see: www.mobotix.com
Wall installation with
On-Wall Set 10°
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
43/164
Preparing The Installation
2.1.1 Wall-Mounted
To make optimal use of the high-resolution 180° panorama functionality of the Q24M, the
camera must be mounted on an internal or external wall. The entire hemisphere of the
room directly in front of the camera is then effectively monitored, from the wall on the left
of the camera to the wall on the right. Corresponding fine-tuning in the user interface
software allows the displayed panorama image to be adjusted to different practical applications (see section 3.3).
Wall installation with
On-Wall Set 10°
The camera should
preferably be mounted in
the middle of the room
to be monitored using
the 10° On-Wall Set
The Q24M Panorama: one camera - three simultaneous views
High-resolution 180° panorama
Virtual PTZ 1
Virtual PTZ 2
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Original image from the
camera shown above using
the 10° On-Wall Set
(Panorama Focus View)
44/164
Q24M Camera Manual: Installation
Selecting An Appropriate Camera Position
The Q24M is primarily suited to providing an excellent overview, and less suitable for
more exact details. For active operation, the camera should be mounted at a (out of
direct reach) height ranging from 2.5 to 3.5 m. People, for example, may be identified
very well at distances of up to 1.5 m, and with sufficient detail at up to 3 m. Objects can
be recognized even at distances of 5 m and more from the camera. During installation,
ensure that the camera is focused on the most important areas of the room as directly
as possible, in order to provide the desired level of detail recognition. For wall installation,
use of the 10° On-Wall Set is ideal in many cases.
Camera focus (best image quality) - standard installation
Identification
Recognition
Perception
Wall Mount: Mounting
the camera in the
middle of the wall
Mounting in the middle of the wall
The OBEN / TOP label
is only visible when the
outer shell is removed
Hint: The Q24M should always be installed on a wall such that the arrow on the camera
housing marked OBEN / TOP points towards the ceiling of the room.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
45/164
Preparing The Installation
Wall Installation With The 10° On-Wall Set For Image Optimization
An on-wall set, available as an accessory in 0° and 10° inclinations, may also be used for
installation. While the 0° set primarily offers easier installation and more storage space
for cables and add-on modules (WLAN, connectors, etc.), the 10° set may also increase
the image quality in certain cases. In particular for wall installations which must be carried
out at greater heights for technical or other reasons (over doors, windows, etc.,) adding
a slight tilt to the camera, and thus also the lens, will return better results, as the center
of the lens is then focused more directly on the center of activity in the room (optimal
utilization of lens capabilities).
Camera
focus (b
est ima
ge qua
Optimized image quality
through wall installation
with On-Wall Set 10°
lity) - op
timized
with 10
° On-W
all Set
Wall Mounting Over A Wall Outlet
Professional wall or ceiling installation of a Q24M is generally possible without accessories.
However, due to elevation of the rear casing of the camera caused by connections and
holders, a wall outlet should be installed prior to camera installation (see drilling template
Q24M). This provides perfect protection to the cabling, ensuring that it cannot be seen or
damaged from outside.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
46/164
Q24M Camera Manual: Installation
2.1.2 Ceiling-Mounted
Discreet ceiling
installation using the
In-Ceiling Set
Thanks to its hemispherical lens, a single Q24M can monitor an entire room right into
each of the four corners (360° Panorama View). The camera's should ideally be positioned on the ceiling in the center of the room. Due to its inherent physical and optical
properties, the precision of the lens
decreases as the distance from the
lens grows. This means that the
maximum usable image area varies
greatly depending on the intended
purpose of the camera. Rooms with
a square floor area of up to approx.
40 m² in general allow recognizing
details even at the borders of the
full image. If you would only like to
know if persons enter a room, or
to monitor specific objects, rooms
The image quality (precision) diminishes as the
of up to 100 m² floor area can be
distance of an object to the camera focus point
monitored using a single Q24M.
increases: 1 very good, 2 good, 3 satisfactory
Outdoors, the Q24M is usually mounted on a building wall, corner or pole instead of the
ceiling. For this situation, we recommend the use of the practical wall mount from the
range of accessory products (section 2.8) or an extension.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Preparing The Installation
47/164
Non-Square Rooms
When viewing a 360° (full) image in the browser, you will notice that the top and bottom
of the image is not fully visible, i.e. some image information has been clipped. This is not
a fault of the camera, but intended behavior that aims at achieving the best possible
utilization of the image sensor by the camera software. Bearing this in mind, it is advisable
to install the Q24M in rectangular room ceilings so that the arrow marked OBEN / TOP
points towards one of the longer walls of the room as shown in the figure.
Original full image
from the Q24M (ceiling installation in a
rectangular room)
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
48/164
Never mount the camera to metal surfaces
(condensation may
damage the camera):
MOBOTIX recommends
using an On-Wall Mount
or the Wall Mount
Q24M Camera Manual: Installation
Lowered Mounting Or Mounting On Extensions
When mounting the camera in rooms with a
high ceiling , or outdoors, it may be advisable
to mount the camera in a lower position. This
reduces the distance between the camera and
the objects that are to be monitored, which in
turn increases the recognizability of details.
One practical solution would be to install the
camera on a base plate attached to a suitable
extension (metal tube) hanging from the ceiling. The network cable can be hidden from
view by running through the interior of the tube.
Similar to lowered mounting from the ceiling,
you can also attach the camera to an extension
mounted to a wall to better use the 360° image
of the camera (e.g. outside, above a portal).
Such an installation would use the pole mount
accessory (MX-D22-OPT-MH) in conjunction
with the wall mount (MX-D22-OPT-WH) as a
sturdy base for the camera, which is then
mounted to the extension pole.
MOBOTIX does not recommend attaching the
camera directly to metal carriers, especially
when mounting the camera outdoors or when
the ambient temperature varies greatly. As
an additional measure to protect the camera
against condensation, you should use either
the On-Wall set (MX-D22-OPT-AP) or the Wall
Mount (MX-D22-OPT-WH).
For the installation
on building corners,
the Corner and Pole
Mount and a Wall
Mount will be needed
Installation On Building Corners With The Corner And Pole Mount
This is a special method of Q24M installation, offering
substantial advantages for the outdoor surveillance
of buildings.
The hemispherical lens of a single Q24M can cover
the entire 270° range from one building wall to the
other, for an "around the corner" view!
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Preparing The Installation
49/164
2.1.3 Mounting Options
On-Wall Installation (MX-OPT-AP)
The On-Wall Set can reliably protect external cables if the cables cannot
be fed in the center below the camera housing. The On-Wall mount
also provides ample space for extra modules.
On-Wall Set (IP65, for
outdoor applications)
On-Wall Installation With 10° Inclination (MX-OPT-AP-10DEG)
This On-Wall Set is identical to the regular On-Wall Set, except that
the mounted camera is tilted by 10 degrees. The inclination makes it
possible for the camera to deliver the best images even in demanding situations.
On-Wall Set 10° (IP65,
for outdoor applications)
In-Ceiling Installation (MX-OPT-IC)
The In-Ceiling Set allows the Q24M camera to be installed in suspended
ceilings, for example. This type of installation provides optimum protection for the camera and reduces the visible profile to a minimum,
since the camera only protrudes 24 mm from the ceiling.
Discreet in-ceiling
installation; decorative
outer ring also available in stainless steel
Vandalism Set (MX-Q24M-OPT-VANDAL)
The Vandalism Set provides added protection for Q24M cameras. The
set consists of a robust stainless steel cover (matt or polished) and
an impact-resistant polycarbonate dome. A camera equipped with
the Vandalism Set is perfectly suited for applications in demanding
environments (such as prisons, trouble areas, train stations, etc.).
Vandalism Set (IP65)
Wall Mount (MX-OPT-WH)
The Q24M/D24M Wall Mount is the ideal solution for mounting the
Q24M to walls for indoor and outdoor applications. The camera is
absolutely dustproof and resistant against water jets (IP65). The wall
mount also covers RJ45 wall outlets and has ample space for additional modules.
Wall Mount made from
sturdy PBT-30GF (IP65)
Corner And Pole Mount (MX-OPT-MH)
The MOBOTIX Corner and Pole Mount is the ideal choice when mounting the MOBOTIX Q24M to a pole or building corner (Panorama View
covering approx 270°). This mount can only be used in conjunction with
the wall mount. For poles with a diameter ranging from 60 to 180 mm.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Outdoor Corner and Pole
Mount made from stainless steel (in conjunction with Wall Mount)
50/164
Q24M Camera Manual: Installation
2.1.4 Network Connection And Power Supply, UPS
Power over Ethernet (PoE Conforming To IEEE 802.3af)
The Q24M supports the Power over
Ethernet standard
IEEE 802.3af (PoE)
All Q24M models are supplied with power using the PoE standard. The Network Power
Adapter (MX-NPA-PoE-Set) may be used for smaller installations. For larger installations,
it is worth investing in a PoE capable supply device available on the market.
Network Power Adapter
MX-NPA-PoE
The Network Power
Adapter replaces the
crossover cable when
directly connecting to a computer
PC or POWER
LAN or POWER
CAMERA
Only use the new (blue)
MX-NPA-PoE set
for the Q24M - the
MOBOTIX Network
Power accessories NPASet, Power-Box, and
Power-Rack (MX-NPASet, MX-NPR-4
and MX-NPR8/20)
are not compatible
with the Q24M
Caution
The maximum length of the network cable for power supply over an Ethernet cable
is 100 m/328 ft.
Previous MOBOTIX network power accessories such as the NPA Set, Power Box
and Power Rack (MX-NPA-Set, MX-NPR-4 and MX-NPR8/20) are not suitable for
use with the Q24M.
Note
The MOBOTIX Q24M can be powered by switches or routers which support the PoE
(Power-over-Ethernet) standard and conform to IEEE 802.3af.
Sections 2.11 and higher contain more information on the possible combinations of
connecting the Q24M and power supply options.
Advantages of PoE power supply:
• Allows setting up centralized backup power supply via the network.
• Reduces energy consumption.
• No extra network connection for camera required.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Preparing The Installation
51/164
Using Uninterruptible Power Supplies (UPS)
In order to maintain a continuous power supply even when utility power fails, you should
install an uninterruptible power supply (UPS). These devices also provide full protection
against electrical surges and voltage fluctuations and thus enhance the reliability of the
system as a whole.
When using a more powerful 19" rack-mounted UPS, you can also protect all other network
components (e.g. switches, routers, PoE switches, etc.).
UPS not only protect
the camera against
power failures, they also
protect all other connected network devices
against damage from
voltage peaks and lows
Since MOBOTIX cameras do not require any heating (even during winter), the average
power consumption of approximately 4.5 W is very low. This in turn means that you can
centralize the UPS-protected power supply by injecting power into the network cables
(max. 100 m). This kind of protected power supply can be used either with MOBOTIX PoE
products (MX-NPA-PoE + Universal Power Supply) or with PoE-compliant switches according to IEEE 802.3af.
19" system with UPS
MOBOTIX NPR or
PoE switch
PC/Server
Raid
UPS
2.1.5 Preparing The Camera Connections, Wall Outlets
Once the camera position, the position of the cable outlets and the method of power supply have been decided upon, the cabling can be installed. Before mounting the MOBOTIX
Q24M, you should make sure that the network connections have been properly tested to
ensure that the camera functions correctly when it is installed.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
PoE power supply of the
cameras allows using one
UPS over the network
(enhanced security)
52/164
Q24M Camera Manual: Installation
2.1.6 Wiring, Fire Prevention, Lightning And Surge Protection
When installing the wiring inside or outside of buildings, make sure you always adhere
to the relevant regulations on wiring, fire prevention and protection against lightning.:
MOBOTIX cameras are protected against the effects of small electrical surges by a range
of measures. These measures, however, cannot prevent the camera from being damaged
when stronger electrical surges occur. Particular care should be taken when installing the
camera outside to ensure proper protection against lightning, as this also protects the
building and the entire network infrastructure.
MOBOTIX recommends having MOBOTIX cameras installed only by certified specialists
accustomed to installing network devices and having proper respect for the applicable
regulations regarding lightning protection and fire prevention as well as the current technology for preventing damages from electrical surges.
Wiring
When installing the wiring, make sure to follow these guidelines:
• Data cable: Make sure you only use double-shielded CAT5
or higher cable (S/STP) for Ethernet connections.
• Outdoors: Installing the camera outdoors requires special
precautions and measures regarding the cables as well
as lightning and surge protection (see below).
• Wire lengths: The cable segments must not exceed the
maximum allowed cable lengths in order to ensure proper
data transfer (see section 2.11).
• Avoiding induction: When running data cables parallel to existing regular power
lines or high-voltage wires, make sure you observe the minimum distances to the
power cables.
Fire Prevention
When installing the power lines to the camera, make sure you always adhere to the
country-specific regulations (e.g. VDE in Germany, IEEE in the USA) in effect on wiring and
fire prevention at the site of the installation.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Preparing The Installation
Lightning And Surge Protection
More information is available at an institution such as the International Electrotechnical
Commission (IEC, www.iec.ch) or at a manufacturer of protection devices against lightning
and electrical surges, such as Dehn (www.dehn.de).
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
53/164
54/164
Q24M Camera Manual: Installation
2.2 Q24M Basic/Secure: Delivered Parts, Components, Dimensions
2.2.1 Delivered Parts And Camera Components
*MicroSD card only available for Q24M Secure
Item
Quantity
Part Name
1.1
1.2
1.3
1.4
1.5
1.6
1.7
1.8
1.9
1.10
1.11
1.12
1.13
1.14
1.15
1.16
1
1
1
1
1
1
1
1
1
1
4
4
4
4
4
2
Camera
Lens
Lens wrench
MicroSD card (4 GB)*, pre-installed
CAT5 patch cable, 0.5 m incl. washer, pre-installed
Allen wrench 3 mm
Allen wrench 2 mm
Torx wrench
Outer shell
Mounting ring
Universal screw anchors 8 mm
Stainless steel washers Ø 5,3 mm
Stainless steel wood screws with hex head 4.5x60 mm
Stainless steel Allen screws M4x16 mm
Stainless steel washers Ø 4.3 mm
Cable retainer with bayonet catch (patch cable, MiniUSB)
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Q24M Basic/Secure: Delivered Parts, Components, Dimensions
2.2.2 Camera Housing And Connectors
The MOBOTIX Q24M consists of the camera housing (motherboard and lens), the outer
shell and the mounting ring.
Connections
• NET (Ethernet network incl. PoE power supply)
• MiniUSB (e.g. for ExtIO)
• Slot for MicroSD card
Lens unit
Speaker
Microphone
(only Q24M-Sec)
R key
LEDs
Slot for MicroSD card
(not externally accessible)
Network connector
MiniUSB (e.g. ExtIO)
Bayonet catch
MxBus (for future
enhancements)
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
L key
55/164
56/164
Q24M Camera Manual: Installation
48 mm/1.89 in
2.2.3 Q24M: Dimensions Without Mounting Options
ø 160 mm/2.3 in
Mounting Ring Drilling Template (Incl. Space For Wall Outlet)
Find the drilling
templates (scale 1:1)
at the end of the
manual as a fold-out
MxBus
Netzwerk
The blue circle indicates the hole to cut
for the wall outlet
Note
Find the folded drilling template at the end of the manual.
Make sure that the drilling template is not scaled or adjusted to the paper size when
printing the PDF file (enlarged or reduced).
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Available Q24M Accessories - Overview
57/164
2.3 Available Q24M Accessories - Overview
On-Wall Set (MX-OPT-AP)
Consists of On-Wall Mount and mounting
supplies. Conforms to U.S. installation
standards. Reliably protects the cabling
and allows integrating additional modules within the On-Wall Mount (WLAN,
battery, ...).
10° On-Wall Set (MX-OPT-AP-10DEG)
Consists of On-Wall mount and mounting
supplies for inclined installation (10°) of
a camera. Conforms to U.S. installation
standards Reliably protects the cabling
and allows integrating additional modules within the On-Wall Mount (WLAN,
battery, ...).
Vandalism Set (MX-Q24-Sec-Vandal-ESPO)
Consists of polished stainless steel housing, lens protector and security screws.
Ideally suited for surveillance at critical
locations.
The polished vandalism protection housing
is made from stainless
steel 1.5 mm strong
Vandalism Set (MX-Q24-Sec-Vandal-ESMA)
Alternative design featuring matt stainless steel housing. As above incl. lens
protector and security screws.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
The matt vandalism
protection housing is
made from stainless
steel 1.5 mm strong
58/164
Q24M Camera Manual: Installation
In-Ceiling Set (MX-OPT-IC)
Can also be used as a
wall mount in drywalls
For simple installation in false ceiling tiles.
Suitable for discreet surveillance. Optionally
available with a stainless steel ring.
Outdoor Wall Mount (MX-OPT-WH)
Consists of Outdoor Wall Mount and mounting supplies. Covers RJ45 wall outlets. Space
for expansion modules (battery, UMTS,
WLAN, etc.) Easily mounted to poles using
Pole Mount. Weatherproof IP65.
Corner And Pole Mount (MX-OPT-MH)
Flange for Outdoor Wall Mount. Can be
mounted to wall corners or poles. 3 mm
stainless steel, white. Wall Mount may be
ordered separately or as a set.
* Country-specific versions of the set are
available from MOBOTIX
(DE, US, GB, AUS, JP)
Network Power Adapter Set (MX-NPA-PoE-Set*)
The Network Power Adapter Set allows
injecting the power supply for the MOBOTIX
Q24M into the network cable. This makes it
possible to use the network cable to both
connect the camera and remotely supply
power (up to 100 m). The MOBOTIX Network
Power Adapter Set including power supply
with RJ45 connector is required if you do
not use a PoE compatible switch or router
to supply power to the MOBOTIX camera.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Available Q24M Accessories - Overview
Notes
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
59/164
60/164
Q24M Camera Manual: Installation
ExtIO Function Extension (MX-ExtIO)
The ExtIO contains a powerful speaker, microphone,
infra-red motion sensor, environmental temperature
sensor, 2 input and 2 output contacts and 2 illuminated
buttons. It is ideal for door communication, elevators,
access control, etc.
The ExtIO may be operated directly with the Q24M over
a separately available MOBOTIX USB cable. The ExtIO
can operate in two different modes:
• MiniUSB: Directly connected to the camera using
a separately available cable (max. 5 m)
• Ethernet: Connect the ExtIO over a standard PoE
switch; maximum distance to camera 200 m
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Available Q24M Accessories - Overview
Mx2wire Media Converter (MX-2wire-Set-PW)
The Mx2wire system allows you to set up an Ethernet
Network with PoE over paired telephone wires. This allows
an existing two-core analog telephone line to be put to use
to connect a 10/100 MB Ethernet device (e.g. PC, WLAN,
network camera, IP telephone or IP door station). The
achievable data rate is up to 40 Mbps. Around 15 Mbps
can be reached over 500 m of bell wire.
An identical Mx2wire device is placed at the beginning and
the end of the line. Configuration as sender or receiver is
automatic. The Mx2wire nodes are supplied with power
by the feeding network cable. The connected devices may
be supplied with up to 8 watt over PoE, as the injected
PoE signal is transmitted parallel to the network signal.
The Mx2wire is delivered in a standard wall outlet frame
available in different designs, but may also be used with
the included on-wall outlet.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
61/164
62/164
Q24M Camera Manual: Installation
Stand/Wall Mount for Camera Tests (MX-OPT-TW-Demo-1)
The Stand/Wall Mount is a useful accessory for testing and for finding the optimum mounting
position of the camera. The set also includes an Allen wrench as well as a Torx screw with
dowel and the corresponding Torx wrench for installing as alternative wall mount for testing.
Using as a Stand (with/without tripod)
Using this stand, you can now place the camera upright on a flat surface or mount the
whole assembly on a tripod (1/4” tripod thread at the bottom of the stand).
Converting to a wall mount (simulation of On-Wall set with 10 deg. tilt)
1. If required, release the two stainless steel Allen Screws
and remove the camera from the stand/wall mount.
2. Place the camera with the two upper
body screws exactly into the two receptacles of the Stand/Wall Mount. Note:
The print on the camera back is legible.
Installation hint: The
print on the camera
back is legible.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
63/164
Available Q24M Accessories - Overview
3. Mount the camera to the stand using the two stainless steel
Allen screws.
4. Use the Torx screw to fasten the mount onto the wall. Make
sure that the head of the screw is not tight against the wall,
but that it still has 5 mm/0.2 in to go.
5 mm/
0.20 in
5. Slide the entire assembly from above over the Torx screw
in the wall.
6. Properly tighten the Torx screw to secure the assembly in
the desired position. There is a special hole in the Stand/
Wall Mount to access the Torx screw.
Caution
The Stand/Wall Mount has been only designed used for testing purposes. Make
sure that you replace this mount by a proper wall mount before bringing the system
into service.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
64/164
Q24M Camera Manual: Installation
2.4 Mounting The Camera Without Accessories
2.4.1 Mounting Instructions
The Q24M, being an overview camera, is primarily designed for installation on walls
or ceilings. Direct installation of the camera without any accessories is, in general, always
possible, however - due to elevation of the rear casing of the camera where connections
and their holders are - a flush-mounted wall outlet should be installed first.
Installation over a standard flush-mounted wall
outlet (minimum installation depth 20 mm/8 in)
The drilling template also includes a blue circle marking the minimum size and position
of this wall outlet, in addition to the drilling holes. To guarantee maximum coverage of the
room by the camera, the Q24M should be positioned on the wall or ceiling as close to the
middle of the room as possible.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Mounting The Camera Without Accessories
65/164
2.4.2 Required Tools
Please check that all components supplied with the camera are present in the original
packaging first (see section 2.2).
The Following Additional Tools Are Required For Installation:
• Any additional materials for fastening the camera to a ceiling/wall, if necessary – 4
wood screws incl. screw anchors and washers are included in the original packaging.
• Screwdriver
• Power drill for screw anchor holes needed for ceiling/wall mounting
• MOBOTIX Drilling Templates (at the end of this manual)
• Scissors to cut out the template
• Pen to mark the drill holes
• Materials and any tools needed to connect the pre-installed MOBOTIX network cable
in the camera with the on-site network cable.
• Wall outlet and tools to install the outlet in the wall/ceiling (keyhole saw)
• Soft cotton cloth to clean the front of the lens
Q24M seen from
the side with cable
bent properly
Due to the space
required for cable and
connectors, we recommend a flush-mounted
wall outlet with an
installation depth of
at least 20 mm/8 in
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
66/164
Q24M Camera Manual: Installation
2.4.3 Procedure
1. Install and prepare the network connection.
RJ45 patch cable: 50 cm
(19.7 in) cable incl., other
lengths available from
MOBOTIX as accessories
Due to the space
required for cable and
connectors, we recommend a flush-mounted
wall outlet with an
installation depth of
at least 20 mm/8 in
2. Install the flush-mounted wall outlet: The pre-installed
cable attached to the camera must be connected with
the on-site network cable. For installation without accessories, a flush-mounted wall outlet must be installed first,
in order to provide a connection. The cabling is perfectly
protected and cannot be seen or damaged. The camera
cannot be mounted directly on top of protruding wall
outlets. Use the supplied camera drilling template (fold-out
at the end of this manual) to mark the position of the wall
outlet for the desired camera position.
3. Remove the outer shell: Remove all four Allen screws
using the supplied Allen wrench and lift off the outer
shell.
4. Drill the holes: Drill the holes for the supplied screw
anchors (see drilling template). Remember to take the
proper direction of the camera into consideration (OBEN
/ TOP arrow pointing upwards for wall installation, or in
the direction of the longer wall for ceiling installation in
rectangular rooms).
5. Connect the cable: Connect the on-site network cable
to the camera patch cable using a standard connector.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Mounting The Camera Without Accessories
6. Mount the camera: Use the (included) screws to affix
the mounting ring and the camera at the designated
position.
7. Install the rubber seal: Place the rubber seal with the
groove around the edge of the black mounting ring of
the camera.
8. Attach the outer shell: Replace the outer shell and
screw all four Allen screws tight using the supplied
Allen wrench. Ensure that the rubber seal is properly
positioned.
9. Clean the lens: If necessary, gently clean the front of the lens with a soft cotton cloth.
Do not apply excessive pressure to the surface of the glass when cleaning the lens.
10.Establish a connection to the camera, check the image: Establish a connection
to the camera as described in sections 3.1 ff. The live image from the camera
should be visible on the computer monitor. Check image sections on the computer
monitor as well.
Caution
The maximum torque for all screws is 1 to 1.2 Nm.
Only use the factory pre-installed network cable supplied with the MOBOTIX camera.
Always ensure that the cable retainer with bayonet catch is closed properly around
the network cable. All openings at the back of the camera housing except the pressure equalization element need to be sealed properly with the rubber plugs. This is
the only way to guarantee that the camera remains weatherproof.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
67/164
68/164
Q24M Camera Manual: Installation
Note
Note on fastening cables leading in to the camera:
Cables passing in to the back of the camera (patch cable
for the network connection and ExtIO cable) are secured
using a special cable retainer with bayonet catch.
When replacing this cable, ensure that the cable is properly seated in the connector and that the retainer with
the blue bayonet catch is locked (short clockwise turn
until it clicks into place).
Removing The Cable Retainer
Rotate the bayonet catch anti-clockwise to the "open circle" symbol (see diagram). The
catch may be removed from the side. The cable can now be pulled out of the camera.
Open the cable
retainer by rotating
the bayonet catch to
the marked position
Bayonet catch open
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
69/164
Mounting The Camera Without Accessories
Caution
Only use Original MOBOTIX cable to connect the camera. Standard cables purchased
from other suppliers do not meet the necessary specifications for proper retention
(no IP54 and IP65 weather protection).
Ethernet patch cable
MiniUSB cable
Replacing The Cable Retainer
Insert the cable into the receptacle on the camera. Position the bayonet catch from the
side (opening points to the right). Rotate the bayonet catch clockwise to the "filled circle"
symbol (see image). The cable is now properly retained.
Close the cable
retainer by rotating
the bayonet catch to
the marked position
Bayonet catch closed
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
70/164
Q24M Camera Manual: Installation
2.5 Mounting The Camera With The On-Wall Set
2.5.1 Mounting Instructions
On-Wall sets available in 0° and 10° inclinations allow fast and simple installation of the
Q24M on a wall or room ceiling. When using the set outdoors (IP65), ensure that the screw
holes on the rear of the camera housing are sealed with the included foam rubber washers.
It is not possible to install the on-wall set directly above an on-wall or flush-mounted outlet.
Installation using the 10° On-Wall Set is often the right choice if a Q24M is to be used as a
panorama camera installed at a greater than usual height (3 m or higher). Tilting the lens
in the direction of the center of activity in the room maximizes image quality. Consider the
desired camera position carefully during installation!
If discreet appearance of the Q24M is of particular importance, the In-Ceiling Set for ceiling
installation is the best possible choice (see section 2.6).
The network connection and drill holes must be prepared correctly before installing the
On-Wall Set (both indoors and outdoors):
• Network connection: You can use any one of the four openings in the On-Wall set
to guide the cabling into the camera. The network cable must be fed through the
opening without a connector. An additional connector to connect to the camera
cable is required. When preparing for installation, keep in mind that the camera
must later be positioned in the correct orientation, according to its purpose (OBEN /
TOP arrow pointing upwards for wall installation, or in the direction of the longer
wall for ceiling installation in rectangular rooms).
• Preparing the drill holes: Use the supplied drilling template for the Q24M On-Wall
Set (fold-out at the end of this manual) to mark the position for drilling the anchor
holes with regard to the camera position.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Mounting The Camera With The On-Wall Set
71/164
Caution
When using the On-Wall Set outdoors, ensure that the screw holes on the rear of the
camera housing are sealed with the foam rubber washers included in delivery (IP65).
2.5.2 On-Wall Set
The On-Wall Set must be
ordered separately from
the MOBOTIX camera.
Item
2.1
2.2
2.3
2.4
2.5
2.6
Quantity
1
4
4
4
4
2
Part Name
On-Wall set housing
Stainless steel Allen screws M4x35 mm
Stainless steel washers Ø 4.3 mm
Foam rubber washers
Lock screws with counter nuts
Cable fitting with counter nut and O-ring cord
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
72/164
Q24M Camera Manual: Installation
Drilling Template On-Wall Set
74
mm/2.91 in
85 mm/3.35 in
Find the drilling
templates (scale 1:1)
at the end of the
manual as a fold-out
ø 160 mm/6.3 in
ø 166 mm/6.54 in
Notes
Use the fold-out template included at the end of the printed manual (valid for both
0° and 10° On-Wall Sets).
Make sure that the drilling template is not scaled or adjusted to the paper size when
printing the PDF file (enlarged or reduced).
The maximum torque for all screws is 1 to 1.2 Nm.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Mounting The Camera With The On-Wall Set
Scope Of Delivery And Required Parts
Please check that all components supplied with the On-Wall Set are present in the original
packaging first.
The Following Additional Tools Are Required For Installation:
• Suitable materials for ceiling/wall installation: 4 wood screws incl. screw anchors
and washers (e.g. from the original camera packaging).
• Screwdriver
• Power drill for screw anchor holes needed for ceiling/wall mounting
• MOBOTIX Drilling Templates (at the end of this manual)
• Scissors to cut out the template
• Pen to mark the drill holes
• Materials and tools needed to connect the pre-installed MOBOTIX network cable in
the camera with the on-site network cable.
• Soft cotton cloth to clean the front of the lens
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
73/164
74/164
Q24M Camera Manual: Installation
2.5.3 Procedure
1. Attach washers: Prior to installation, stick a black foam
rubber washer around each of the four screw holes on
the rear side of the on-wall housing (remove the adhesive foil and press into place, surface must be clean and
free of grease). This prevents water from entering the
housing.
2. Prepare the cabling: Insert the seal into the cable
opening of the On-Wall Set such that the black rubber
seal is on the outside. Fix it in place from the inside
using a small hexagonal nut.
3. Mount the On-Wall Set: Mount the On-Wall Set (without the camera) at the intended position using e.g. the
wood screws (included with Q24M camera, Pos. 1.13).
Make sure the OBEN / TOP arrow points in the correct
direction.
4. Cable feeding: Attach the counternut to the network
cable, pass it through the seal from the outside and
tighten the nut. The network cable is now screwed into
the On-Wall Set, weatherproof. All unused openings
must be sealed with the included sealant plugs. The
cable passing into the housing must always be installed
using the supplied three-part fittings.​
5. Remove the camera outer shell: Unscrew all four
Allen screws with the supplied Allen wrench. Remove
the outer shell.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Mounting The Camera With The On-Wall Set
6. Remove the mounting ring: Separate the black mounting ring from the camera housing (lift the spring clip).
This ring is not required when mounting the camera
to the On-Wall set.
7. Connect the cable: Connect the on-site network cable
to the network cable passing through the On-Wall Set
using a standard connector. Excess cable can be stored
easily within the On-Wall mount.
8. Attach the camera to the mount: The camera must
be seated firmly within the On-Wall mount. The tapered
guides at the back of the camera housing fit exactly
into the openings of the On-Wall mount. Once, again,
ensure that OBEN / TOP arrow points in the correct
direction.
9. Attach the outer shell: Position the outer shell without
the rubber seal and tighten all four Allen screws using
the included Allen wrench.
10.Clean the lens: If necessary, gently clean the front of
the lens with a soft cotton cloth. Do not apply excessive
pressure to the surface of the glass when cleaning the lens.
11. Establish a connection to the camera, check the image: Establish a connection
to the camera as described in sections 3.1 and above. The live image from the
camera should be visible on the computer monitor. Check image sections on the
computer monitor as well.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
75/164
76/164
Q24M Camera Manual: Installation
2.6 Mounting The Camera With The In-Ceiling Set
The decorative ring is
available in different colors and in stainless steel
2.6.1 Mounting Instructions
The In-Ceiling Set offers the most stylish installation option for the Q24M. When properly
installed, the only visible component is a particularly sleek and discreet hemispheric camera,
while most of the remaining components are concealed inside the ceiling.
For these reasons, the Q24M installed with the In-Ceiling Set is the preferred option for
most indoor spaces frequented by customers or the general public (e.g. hotels, restaurants,
banks, retail stores, public buildings, etc.).
The common use of suspended ceilings in commercial and public buildings is an additional
reason to place a preference on in-ceiling installation. The installation process is also
simplified, as the network cable may be laid without difficulty and only a 15 cm diameter
hole must be cut in the ceiling or ceiling component.
Before installing the MOBOTIX Q24M to an indoor location using the In-Ceiling Set, you
must prepare the network connection and drill a hole for the camera:
• Network connection: The network cable is fed through the ceiling directly above
the camera.
When preparing for installation, keep in mind (particularly with regard to cable slack)
that the camera may later need to be repositioned in the correct orientation, according to its specific purpose (OBEN / TOP arrow pointing in the direction of the longer
wall for ceiling installation in rectangular rooms).
See section 2.1.2 for a
detailed description
• Cut a hole for installation: The hole should have a diameter of 150 mm (see drilling
template at the end of the manual).
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Mounting The Camera With The In-Ceiling Set
77/164
2.6.2 In-Ceiling Set0
The In-Ceiling set must
be ordered separately
from the camera
Item
3.1
3.2
3.3
3.4
Quantity
1
1
2
4
Part Name
Ceiling mounting ring incl. 4 flat headed screws
Decoration ring
Wrench for In-Ceiling mount
Clamps
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
78/164
Q24M Camera Manual: Installation
Q24M Drilling Template In-Ceiling Set
Find the drilling
templates (scale 1:1)
at the end of the
manual as a fold-out
Clamping range
6 to 22 mm/
0.24 to 0.86 in
24.1 mm/
0.95 in
The In-Ceiling Set can
be used in panels ranging
from 6 to 22 mm/0.24
to 0.86 in thickness
ø
in
5.9
m/
m
150
ø 180 mm/7.09 in
Notes
Find the folded drilling template at the end of the manual.
Make sure that the drilling template is not scaled or adjusted to the paper size when
printing the PDF file (enlarged or reduced).
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Mounting The Camera With The In-Ceiling Set
Scope Of Delivery And Required Parts
Please check that all components supplied with the In-Ceiling Set are present in the
original packaging first.
The Following Additional Tools Are Required For Installation:
• Power drill with matching hole saw (150 mm diameter) or jigsaw
• MOBOTIX Drilling Templates (at the end of this manual)
• Scissors to cut out the template
• Pen to mark the hole positions
• Two blue In-Ceiling wrenches from the In-Ceiling Set
• Materials and tools needed to connect the pre-installed MOBOTIX network cable in
the camera with the on-site network cable.
• Soft cotton cloth to clean the front of the lens
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
79/164
80/164
Q24M Camera Manual: Installation
2.6.3 Procedure
1. Prepare the network connection: Run the network cable above the suspended
ceiling and ensure that enough cable slack is available.
2. Cut a hole for installation: Cut a round hole for camera installation (e.g. with a 150 mm hole saw). Use the
supplied cutting template of the In-Ceiling Set (fold-out
at the end of the manual).
3. Remove the outer shell: Remove all four Allen screws
using the supplied Allen wrench and lift off the outer
shell.
4. Remove the mounting ring: Separate the mounting
ring from the camera housing. This ring is not required
when mounting the camera in the In-Ceiling Set.
5. Place the camera in the In-Ceiling Set: The dovetail
guides at the back of the camera housing fit exactly
into the openings of the In-Ceiling mounting ring.
6. Connect the cable: Connect the on-site network cable to
the camera network cable using a standard connector.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Mounting The Camera With The In-Ceiling Set
81/164
7. Insert the camera and the In-Ceiling Set into the hole: Make sure that all winged
cams are retracted before placing the In-Ceiling Set with the camera into the hole.
Pay attention to the orientation: the OBEN / TOP arrow should point in the direction
of the longer wall for ceiling installation in rectangular rooms. Tightening the
screws of the In-Ceiling Set extends the winged cams, thus firmly holding the set
in place.
The blue winged cams
(see left) automatically
secure the In-Ceiling
Set in the ceiling when
tightening the screws
8. Install the decorative ring: Use the two wrenches from
the In-Ceiling Set to place the ring on the set as shown
in the figure and turn the ring clockwise until it stops.
Installing the decorative
ring: turn clockwise
The two wrenches from the In-Ceiling Set may also be
used for dismounting. Insert them as shown and turn
the ring counter-clockwise. Loosen the screws of the
In-Ceiling Set; this will automatically retract the winged
cams. You can now remove the In-Ceiling Set, with the
camera still attached, from the ceiling.
Removing the decorative ring: turn
counter-clockwise - only
relevant when completely
removing the camera
9. Clean the lens: If necessary, gently clean the front of the lens with a soft cotton cloth.
Do not apply excessive pressure to the surface of the glass when cleaning the lens.
10.Establish a connection to the camera, check the image: Establish a connection
to the camera as described in sections 3.1 and above. The live image from the
camera should be visible on the computer monitor. Check image sections on the
computer monitor as well.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
82/164
Q24M Camera Manual: Installation
2.7 Installing The Vandalism Set
2.7.1 Mounting Instructions
The Vandalism Set serves to provide additional security and protection for Q24M cameras.
It may be installed with little effort and at low cost. This set is recommended for use under
particularly demanding conditions (such as prisons, trouble areas, train stations, etc.). The
set consists of a robust stainless steel cover for the camera housing (matt or polished)
and an impact-resistant dome cover made of reinforced plastic.
To install the Vandalism Set, simply mount the stainless steel cover and the included security
screws (with the four mounted spacers) over the standard housing.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
83/164
Installing The Vandalism Set
2.7.2 Vandalism Set
The Vandalism set must
be ordered separately
from the camera.
Quantity
1
4
4
1
1
1
Part Name
Stainless steel cover 2 mm stainless steel
Spacers for Vandalism set
Security screws M4x16 mm
Two-hole driver bit for security screws
Polycarbonate dome incl. washer
Lens wrench
53 mm/2.01 in
Item
4.1
4.2
4.3
4.4
4.5
4.6
ø 160 mm/6.3 in
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
84/164
Q24M Camera Manual: Installation
Available Variants Of The MOBOTIX Q24m Vandalism Set:
Stainless steel, polished
Stainless steel, matt
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Installing The Vandalism Set
Scope Of Delivery And Required Parts
Please check that all components supplied with the Vandalism Set are present in the
original packaging first.
The Following Additional Tools Are Required For Installation:
• Allen wrench for removing the standard outer shell (included in Q24M packaging)
• Screwdriver with bit receptacle for the two-hole driver bit
• Clean and soft cotton cloth
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
85/164
86/164
Q24M Camera Manual: Installation
2.7.3 Procedure
In order to install the Vandalism Set, replace the white plastic outer shell of the Q24M,
including the Allen screws, with the stainless steel cover, the security screws and the four
spacers of the Vandalism set.
1. Remove the outer shell: Remove all four Allen screws
using the supplied Allen wrench and lift off the outer shell.
2. Remove the lens gasket: Unscrew the lens using the
lens wrench (included with the camera) and remove
the lens gasket.
3. Replace the lens: Screw the lens back in using the lens
wrench.
4. Adjust the live image: Establish a connection to the camera as described in
sections 3.1 and above. The live image from the camera should be visible on the
computer monitor. Select the highest available image resolution. Check image
sections (image center and focus) on the computer monitor and adjust the lens
with the lens wrench if necessary.
5. Clean the lens: If necessary, gently clean the front of the lens with a soft cotton
cloth. Caution: Do not apply excessive pressure to the surface of the glass when
cleaning the lens!
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
87/164
Installing The Vandalism Set
6. Mount the dome: Screw the dome on in a clockwise
direction using the supplied wrench. If required, clean
the dome gently using a soft cotton cloth before completing installation. Check the sharpness of the camera
image again, and correct it if necessary.
Lens wrench for
installing the dome
7. Mount the spacers: Place the four spacers on the
mounting ring.
Spacers for
Vandalism set
Maximum torque for all
screws is 1 to 1.2 Nm
4x
8. Mount the stainless steel cover: Position the stainless
steel cover as shown and tighten the security screws
using the included two-hole driver bit.
Security screw and
two-hole driver bit
Stainless steel cover
must be positioned
correctly to line up
with the LED openings
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
88/164
Q24M Camera Manual: Installation
2.8 Installing The Wall Mount
2.8.1 Mounting Instructions
The Wall Mount allows you to easily mount Q24M cameras to walls or extensions, both
indoors and outdoors. The camera remains IP65 weatherproof (dust-proof and resistant
to water jets). The Wall Mount also covers RJ45 wall outlets and has ample space for
additional modules (WLAN, batteries, etc.).
Before mounting the MOBOTIX Q24M with the Wall Mount, you must prepare the network
connection and drill the holes for the fixtures:
Direct installation
over on-wall and flushmounted wall outlets
• The on-site network cabling is passed through the opening
in the back of the wall mount. The cable and the required
(standard) connector for the camera cable (patch cable) are
ideally protected by a robust wall sealing made from foam
rubber. Nothing is visible or accessible from the outside.
The Wall Mount may be mounted directly on top of flush
or protruding wall outlets. Maximum width x height of the
outlet: 88 mm x 80 mm.
• Only use the Q24M factory installed patch cable (50 cm cable length) or a MOBOTIX
cable of different length available from the range of accessories.
• All openings of the camera housing need to be closed off properly. This is the only
way to guarantee that the camera remains weatherproof.
• The included screw anchors should be used for the drill holes in the wall. Use
the supplied drilling template for the Q24M Wall Mount (fold-out at the end of this
manual) to mark the position for drilling the holes and the holes through which the
cables will later be fed.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
89/164
Installing The Wall Mount
2.8.2 Wall Mount
5.8
5.6
5.4
5.1
5.3
5.7
5.2
5.5
Item
Quantity
Part Name
5.1
1
Wall Mount
5.2
4
Universal screw anchors 8 mm
5.3
4
Stainless steel washers Ø 6.4 mm
5.4
4
Stainless steel wood screws with hex head 6x50 mm
5.5
1
Wall sealing
5.6
8
Stainless steel Allen screws M4x16 mm
5.7
8
Stainless steel washers Ø 4.3 mm
5.8
1
Bottom plate
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
90/164
Q24M Camera Manual: Installation
Drilling Template Wall Mount
Direct installation
over on-wall and flushmounted wall outlets
Höhe: 125 mm
Find the drilling
templates (scale 1:1)
at the end of the
manual as a fold-out
Depth: 201 mm/7.91 in
Width: 216 mm/8.5 in
Notes
Find the folded drilling template at the end of the manual.
Make sure that the drilling template is not scaled or adjusted to the paper size when
printing the PDF file (enlarged or reduced).
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Installing The Wall Mount
Scope Of Delivery And Required Parts
Please check that all components supplied with the Wall Mount Set are present in the
original packaging first.
The Following Additional Tools Are Required For Installation:
• Power drill for screw anchor holes
• Screwdriver
• MOBOTIX Drilling Templates (at the end of this manual)
• Scissors to cut out the template
• Pen to mark the hole positions
• Materials and tools needed to connect the pre-installed MOBOTIX network cable
in the camera with the on-site network cable.
• Clean and soft cotton cloth
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
91/164
92/164
Q24M Camera Manual: Installation
2.8.3 Procedure
1. Remove the camera housing: Remove all four Allen
screws using the supplied Allen wrench and lift off the
outer shell. The screws and outer shell will be needed
again shortly.
2. Remove the camera mounting ring: Separate the black
mounting ring from the camera housing. This ring is not
required when mounting the camera to the Wall Mount.
3. Separate the bottom plate from the Wall Mount: The
bottom plate is used to hold the camera, and is only
attached and screwed into place during a later step.
4. Pass the camera cable up through the bottom of the
bottom plate: Ensure the orientation is correct. The
spring clips should be on the underside of the bottom
plate.
5. Snap the camera into place on the bottom plate:
Firmly push the camera into the Wall Mount. The plastic
spring clips will snap into place when the trapezoidal
elements on the rear of the camera housing exactly
match up with the corresponding openings on the Wall
Mount. Pay attention to the direction of the camera
(OBEN / TOP arrow pointing in the direction of the longer wall for ceiling installation in rectangular rooms).
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Installing The Wall Mount
6. Mount the Wall Mount (without camera): Stick the
black wall sealing to the back of the Wall Mount (remove
the adhesive foil first, the surface must be clean and
free of grease). Pass the network cable through the
large square opening and into the Wall Mount. Use
the included screws to install the Wall Mount (without
the camera) at the intended position. Pass the network
cable through the large square opening on back side
of the Wall Mount.
7. Connect the cable: Prepare the on-site network cable
for connection with the camera patch cable using a
standard connector. Excess cable can be stored easily
within the Wall Mount.
8. Install the bottom plate with the camera in the Wall
Mount: Connect the camera patch cable to the network
cable. Then mount the bottom plate with the camera
in the slots from below and fix it in place on the Wall
Mount using the 4 Allen screws (Allen wrench included).
9. Attach the outer shell:Position the outer shell (without
the rubber seal) and tighten all four Allen screws using
the included Allen wrench.
10.Clean the lens: If necessary, gently clean the front of the lens with a soft cotton cloth.
Do not apply excessive pressure to the surface of the glass when cleaning the lens.
11. Establish a connection to the camera, check the image: Establish a connection
to the camera as described in sections 3.1 and above. The live image from the
camera should be visible on the computer monitor. Check image sections on the
computer monitor as well.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
93/164
94/164
Q24M Camera Manual: Installation
2.9 Installing The Corner And Pole Mount
2.9.1 Mounting Instructions
The Corner and Pole Mount is made from stainless steel and is extremely robust and
rustproof. It is used in combination with the Wall Mount described in section 2.8, in the
case that a Q24M is to be installed on a pole or building corner. The Wall Mount required
for complete installation must be ordered separately.
The mounting pole should have a diameter between
60 and 180 mm. Thanks to the 360° panorama view
from above, installing the camera on the corner of
a building makes it possible to monitor a range of
approximately 270° from one building wall to the other
(around the corner) with one single Q24M camera.
By design, the Corner and Pole Mount cannot be
mounted above a wall outlet for the camera cabling.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
95/164
Installing The Corner And Pole Mount
2.9.2 Corner And Pole Mount
Item
Quantity Part Name
6.1
6.2
6.3
6.4
6.5
6.6
6.7
1
4
4
4
2
2
4
Height: 130 mm/5.12 in
Pole mount, stainless steel, white, powder-coated
Stainless steel Allen screws M6x20 mm
Stainless steel washers Ø 6 mm
Stainless steel lock nuts M6
Stainless steel straps
Cable fitting with counter nut and O-ring cord
Wood screws 6x80mm incl. screw anchors and washers
Width: 218 mm/8.58 in
Depth: 92 mm/3.62 in
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
96/164
Q24M Camera Manual: Installation
Scope Of Delivery And Required Parts
Please check that all components supplied with the Corner and Pole Mount Set are present
in the original packaging first.
The Following Additional Tools Are Required For Installation As A Pole Mount:
• Screwdriver
• Materials and tools needed to connect the pre-installed MOBOTIX network cable in
the camera with the on-site network cable.
The Following Additional Tools Are Required For Installation Of The Corner Mount:
• Power drill for screw anchor holes
• Screwdriver
• Scissors to cut out the template
• Pen to mark the hole positions
• Materials and tools needed to connect the pre-installed MOBOTIX network cable in
the camera with the on-site network cable.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Installing The Corner And Pole Mount
2.9.3 Mounting To A Pole
Use the supplied stainless steel straps to affix the Corner and Pole Mount to a pole.
• Guide the supplied stainless steel straps through the
openings in the Corner and Pole Mount as shown in
the diagram. Make sure that you are using the slots of
the mount that fit best for the thickness of the pole. The
stainless steel straps allow attaching the mount to poles
with diameters between 60 and 180 mm.
• Guide the on-site network cable from behind through
one of the large round holes of the Corner and Pole
Mount. In order to properly protect the cabling, it is best
to pass the cabling from the inside of the pole through
the Corner and Pole Mount directly into the camera
(concealed cabling). Note: The cable length from the
pole should be at least 80 cm!
• Tighten the stainless steel straps on the Pole Mount
with a screwdriver. If necessary, the ends of the straps
can be cut off.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
97/164
98/164
Q24M Camera Manual: Installation
2.9.4 Mounting To A Wall Or Building Corner
Use the included screw anchors, screws and washers to affix the Corner and Pole Mount
to a building corner.
• Mark the four screw anchor holes on the corner of the
building, ensuring that the arrows on the mount point
upwards. Drill the holes with a 10 mm wall drill.
• Pass the on-site network cable through one of the large
round holes at the back of the Corner and Pole Mount,
then through one of the 16 mm diameter holes on the
front of the mount. In order to properly protect the
cabling, you should let the cabling run from the inside
of the building through the Corner and Pole Mount
directly into the camera (concealed cabling). Note: The
cable length from the building corner should be at
least 80 cm!
• Place the included wall anchors in the drilled holes
and screw the Corner and Pole Mount into place on
the corner of the building using the wood screws and
washers. Use the supplied drilling template (fold-out
at the end of this manual) to mark the positions for
drilling the holes.
• Then: Install the Wall Mount on the Corner and Pole
Mount (section 2.9.5).
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Installing The Corner And Pole Mount
2.9.5 Mounting The Wall Mount To The Corner And Pole Mount
• Feed the cables through the appropriate hole at the
back of the Outdoor Wall Mount. The wall sealing on
the Wall Mount must be in place already (see section
2.8).
• Use the 6 x 20 mm Allen screws, Ø 6 mm washers and
M6 nuts included with the Corner and Pole Mount and
attach the Wall Mount to the Corner and Pole Mount.
• Then continue with the remaining work steps described
in section 2.8.3!
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
99/164
100/164
Q24M Camera Manual: Installation
2.10 Replacing The MicroSD Card
The camera must be taken down to remove, insert or replace a MicroSD card. To avoid
data loss, be sure to deactivate MicroSD card recording in the camera software and reboot
the MOBOTIX camera before removing the card.
Caution
A MicroSD card may only be removed from the camera after you have deactivated
Recording to SD Card and rebooted the camera. Failing to do so may lead to data loss!
2.10.1 Removing The MicroSD Card
1. Deactivate recording: Recording to MicroSD card must be deactivated (Admin Menu >
Storage on External File Server / Flash Device). If MicroSD card recording is still
active, deactivate recording and reboot the camera. Section 3.4, Micro SD Card
Recording, contains more information on this topic.
Bayonet catch open
Carefully loosen
the rear casing
at the openings on the side
with a screwdriver before
removing it.
2. Remove the outer shell: Remove all four Allen screws
using the supplied Allen wrench and lift off the outer
shell.
3. Remove the connection cables: The connected cables
(patch cable, MiniUSB if present) must be removed from
the camera first by rotating and opening the bayonet
catch (see end of section 2.4.3).
Push-push function: only
remove the MicroSD
card after first gently pushing it in
4. Remove the back of the camera and take out the
MicroSD card: Remove the four screws from the back
plate using the supplied 2 mm Allen wrench and carefully
lift off the back plate. Gently push on the MicroSD card
in the card slot of the camera. The card will be released
from the slot and can then be removed from the camera.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Replacing The MicroSD Card
101/164
To use the camera without a MicroSD card, continue with step 2 in section 2.10.2 (Mount
the Back Plate).
2.10.2Inserting A MicroSD Card
1. Insert the MicroSD card: Push the MicroSD card into the
card slot as shown, until an audible and perceptible click
indicates it is in place.
Push-push function:
insert MicroSD card,
then push until it clicks
2. Mount the back plate: Replace the back plate of the
camera housing, ensuring that the back plate screw
holes are correctly positioned above the thread inserts.
Bayonet catch closed
3. Screw the back plate tight and replace the connection cables: Place the four Allen screws back into the
back plate and tighten the screws using the supplied
2 mm Allen wrench. The previously removed patch cable
must now be reconnected (see end of section 2.4.3).
4. Attach the outer shell: Replace the outer shell and
screw all four Allen screws tight using the supplied
Allen wrench.
5. Activate recording: If you have inserted a MicroSD card
that has already been MxFFS formatted, you can activate
recording under Admin Menu > Storage on External
File Server / Flash Device. Once the camera has been
rebooted, it automatically activates recording.
6. If you have inserted a new MicroSD card, it must first be formatted as described
in section 3.4, MicroSD Card Recording.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
102/164
Q24M Camera Manual: Installation
2.11 Network And Power Connection
2.11.1 Notes On Cable Lengths And Power Supply
• Power may only be supplied to the camera via its Ethernet connector. A MOBOTIX
Power Adapter or similar high-quality PoE product is recommended to provide the
power supply via the network cable (see section 2.3, Available Q24M Accessories):
– one camera: with the Network Power Adapter (MX-NPA-PoE)
– multiple cameras: with quality PoE products conforming to IEEE 802.3af
• The maximum length of the network cable for power supply over an Ethernet cable
is 100 m.
• Make sure that you only use switches or routers that support the 10/100 Mbps
Ethernet interface of the camera. Check for LED activity on the corresponding port
of the switch or router. When deploying several cameras, read the notes in section
4.11, Operating Multiple Cameras, in the Software Manual.
• It is highly recommended to use uninterruptible power supplies (UPS), which also
protect the cameras and the network components against electrical surges.
• If you are using IEEE 802.3af Power over Ethernet network components to supply
power to MOBOTIX cameras, make sure that these components do not have a fan.
Since the power consumption of MOBOTIX cameras is very low compared to other
products, the reliability of the entire system is increased, thus extending the life of
these components.
2.11.2 PoE Variables
The power consumption of the camera depends on the functions in use as well as any
connected expansion modules (see table). PoE classes 1, 2 or 3 may be selected in the
browser-based user interface in order to optimally adjust the camera to your system
design (PoE switch in use, emergency power concept, etc.).
PoE power level classes (IEEE 802.3af standard):
Class 2 is the MOBOTIX
factory default
Class
Max. power consumption Possible camera functions
1
0.44 W - 3.84 W
2
3.84 W - 6.49 W (factory
default)
3
6.49 W - 12.95 W
Low energy operation without int. flash recording
and audio
Standard mode (all camera functions incl. flash
recording and audio)
Camera operation with USB peripheral devices (e.g.
ExtIO, ext. storage)
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Network And Power Connection
103/164
The MOBOTIX factor default is Class 2, because a Q24M with SD card storage activated
requires around 4.5 W. This default is usually fine, and nothing needs to be changed.
However, if the lower power level class 1 is sufficient for your application, it may - due to
possible internal power distribution schemes amongst the ports of the PoE switch in use
- be advantageous to change the PoE power level class in the browser:
1. Select Admin Menu > Network Setup > Ethernet interface
(for experts).
2. Under Power Supply, click Change.
3. A Power Wizard will appear to guide you through the PoE
configuration steps.
4. The camera will then need to be cycled through a hard reboot
(disconnect the camera from the power supply, then reconnect
it, e.g. by disconnecting, then reconnecting
the network cable at a PoE switch).
2.11.3 Power Supply Using A Switch
1. Connect the factory pre-installed cable of the camera to the Camera connector of
the Network Power Adapter.
2. Connect the LAN/Power connector of the NPA to an Ethernet connector of the
switch/router or the Ethernet wall outlet.
3. Plug the RJ45 connector of the external power unit into the PC/Power connector
on the Network Power Adapter.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
The IP addresses in the
figures are only examples!
Only use the new (blue)
MX-NPA-PoE set
for the Q24M - the
MOBOTIX Network
Power accessories NPASet, Power-Box, and
Power-Rack (MX-NPASet, MX-NPR-4
and MX-NPR8/20)
are not compatible
with the Q24M
104/164
Q24M Camera Manual: Installation
2.11.4 Power Supply When Connected Directly To A Computer
The IP addresses in the
figures are only examples!
1. Connect the factory pre-installed cable of the camera to the Camera connector of
the Network Power Adapter.
2. Connect the PC/Power connector of the Network Power Adapter to the Ethernet
port of the computer.
Only use the new (blue)
MX-NPA-PoE set
for the Q24M - the
MOBOTIX Network
Power accessories NPASet, Power-Box, and
Power-Rack (MX-NPASet, MX-NPR-4
and MX-NPR8/20)
are not compatible
with the Q24M
3. Plug the RJ45 connector of the external power unit into the LAN/Power connector
on the Network Power Adapter.
2.11.5 Power Supply (PoE IEEE 802.3af) Using Power-over-Ethernet Products
Connect the factory pre-installed cable of the camera to the Ethernet connector of the PoE
switch/router. The switch/router must support the PoE standard IEEE 802.3af.
The IP addresses in the
figures are only examples!
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
105/164
Network And Power Connection
2.11.6 Camera Startup Sequence
As soon as the camera's power supply has been established, the two LEDs will show the
progress of the startup sequence (see section 5.4.3, LED Signals and LED Configuration,
in the MOBOTIX Camera Software Manual Part 2).
• Booting: Immediately after connecting the power supply, the red LED lights up, blinks
for two seconds, then stays on permanently red. A camera self-test is carried out at
this point, and the entire system is started. In case of an error, the camera will start
using the backup system.
• Waiting for key pressed: Both LEDs light up for four seconds. If you press the R or
L key of the camera during this time, the camera will execute the corresponding
function (see sections 3.2.5 und 3.2.6, Starting the Camera with IP Address).
• Ready: Once the camera software has been started, the green LED is on permanently
and the red LED blinks. You can now reach the camera via the network using a
browser.
L key
R key
LEDs
Notes
During the startup sequence of the camera, the LEDs will always light up, even if they
have been deactivated in Admin Menu > LED Setup.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
1. Booting
2. Key pressed?
3. Ready
106/164
Download the freeof-charge MxEasy and
MxControlCenter software at www.mobotix.com
Q24M Camera Manual: Operating The Camera
3
Operating The Camera
3.1
Manual and Automatic Operation – Overview
MOBOTIX cameras do not require any extra software. Thus, you can set up and operate the
MOBOTIX camera using a JavaScript-enabled browser on all common operating systems
(such as Windows, Linux, Macintosh, etc.). As an alternative, you can also use the MOBOTIX
applications MxControlCenter and MxEasy. Follow these steps to set up the camera:
1. Connect the camera to the network.Power is supplied directly via the Ethernet cable
(see Chapter 2, «Installation»)
2. Set up the camera’s network parameters:
– Manually via a web browser (see Section 3.2.1, «Manually Setting Up The Network
Parameters In A Browser» and below)
– Automatically with MxControlCenter/MxEasy (see Section 3.2.3 and Section 3.2.4)
or via DHCP (see Section 3.2.7, «Starting The Camera With An Automatic IP Address
(DHCP)»)
3. Configure the camera using the web-based user interface, MxControlCenter
or MxEasy.
Every MOBOTIX camera comes preconfigured with a static IP address in the 10.x.x.x range
(for example, 10.8.0.99). However, local computer networks usually have IP addresses
in the 172 or 192 ranges. In order to access a MOBOTIX camera via the network, the camera
needs to obtain an IP address in the same address range. You can set up the network
parameters of the MOBOTIX camera using one of the following methods: Manually,
using MxCC and MxEasy or by DHCP.
Camera software
in the browser
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Manual and Automatic Operation – Overview
107/164
3.1.1 Manually Using A Computer In The 10.x.x.x IP Address Range
You can set up the camera’s network parameters using a browser and the embedded
camera software. To do this, connect the camera to a computer or a network that is using a
10.x.x.x IP address range (see Section 3.2.1, «Manually Setting Up The Network Parameters In
A Browser»). Once this has been completed, you can enter the camera’s default IP address
in the browser’s address bar of the
computer (see Section 3.2.2, «First
Images And The Most Important
Settings In The Browser»). Next, click
on the Admin Menu button to open
the camera’s Quick Installation in
the browser’s user interface. This
is where you can configure the
desired network parameters of
the camera. Once you have completed the Quick Installation, you
can connect the camera with its
new network parameters to the
desired network.
Advantages
– The camera does not need to be physically accessible, that is, it may already
be mounted.
– No additional software is required.
– The network parameters can be set flexibly through manual entry.
Disadvantages
– The computer or the network needs to operate in the 10.x.x.x IP address range
or need to be able to access such a network.
– The setup does not work automatically.
– You need to know the relevant network parameters.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
The default IP address
of your camera is printed
on a sticker on the front
108/164
Q24M Camera Manual: Operating The Camera
3.1.2 Automatically Using MxControlCenter Or MxEasy
You can set up the camera’s network parameters using the free-of-charge video management software MxControlCenter or MxEasy (see Section 3.2.3 and Section 3.2.4). You can
also use one of these applications to automatically configure the network parameters of
MOBOTIX cameras that are not operating on the same IP address range as the computer.
MxControlCenter
software (free download
from www.mobotix.com)
MxEasy
(free download from
www.mobotix.com)
Advantages
– You can connect the camera directly to the target network.
– The camera does not need to be physically accessible, that is, it may already
be mounted.
– The camera can be configured to automatically receive an IP address (optional).
– The network parameters can be manually set (optional).
– You do not need to access the camera software.
Requirement
– Either MxControlCenter or MxEasy must be installed on the computer.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Manual and Automatic Operation – Overview
3.1.3 Automatically Using DHCP
The camera can automatically obtain its network parameters using DHCP (Dynamic Host
Configuration Protocol). This requires the network to have a functioning DHCP server (for
example, a DSL router with activated DHCP server) and the camera must be booted using
DHCP (see Section 3.2.7, «Starting The Camera With An Automatic IP Address (DHCP)»). The
IP address automatically assigned by the DHCP server will be announced via the camera
speaker as soon as the camera has booted successfully.
Advantages
– You can connect the camera directly to the target network.
– Network parameters are automatically assigned.
– No additional software is required.
– You do not need to access the camera software.
Disadvantages
– The camera needs to be physically accessible as you need to press a key on the
camera housing to boot it using DHCP.
– Requires a running DHCP server on the network.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
109/164
110/164
Q24M Camera Manual: Operating The Camera
3.2 First Images And The Most Important Settings
Once the MOBOTIX camera has been connected to the network, you need to set up the
camera’s network interface accordingly. This step involves setting up and checking the
network parameters of the camera. If your network is already using an IP address in the
10.x.x.x range with a 255.0.0.0 network mask, you do not need to change the
camera’s network parameters. You can access the camera directly (see Section 3.2.2). If
your network or computer does not use an IP address in the 10.x.x.x range (for example,
in the 192 or 172 ranges), you should follow one of the following methods for changing
the camera’s network parameters:
• Manual Setup (see Section 3.2.1)
• Automatic setup using MxControlCenter or MxEasy (see Section 3.2.3 and
Section 3.2.4)
Note
Pressing the ”L” key (see
Section 3.2.6) will prompt
the camera to announce
its current IP address
on the camera speaker
We will use a camera with the factory address 10.8.0.99 in the following examples. Replace this IP address with the IP address of your camera. You will find the
IP address of your camera on a small sticker on the camera. Make sure that the
IP addresses used in the following examples are not already being used by other
devices in the network.
3.2.1 Manually Setting Up The Network Parameters In A Browser
You need a computer that is using a 10.x.x.x IP address in order to manually set up
the network parameters of the MOBOTIX camera. The computer’s network parameters
usually have to be changed for this purpose.
1. Change the network parameters of your computer:
Windows (XP, Vista and 7):
1. Open Start > Settings > Control Panel > Network
Connections. Clicking on Properties opens the dialog
box shown.
2. Double-click on Internet Protocol (TCP/IP). On the
General tab, activate the Use the following IP address
option. Enter an IP address in the 10.x.x.x range in
this field (for example, 10.8.0.11).
Entry in ”Subnet mask”
field: 255.0.0.0
3. Once all dialog boxes have been closed, the computer
will have the IP address 10.8.0.11.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
First Images And The Most Important Settings
111/164
Linux/Unix:
1. Open a terminal as root user.
2. Enter the following command: ifconfig eth0:1 10.8.0.11
3. The computer is now also using the IP address 10.8.0.11
Mac OS X:
1. Open System Properties > Network.
2. Select Ethernet. In the Configuration field, select
Manual and enter a 10.x.x.x IP address (for
example, 10.8.0.11).
3. Click on Apply on the bottom right-hand side of the
dialog box to assign the computer the IP address
10.8.0.11.
2. Set Up The Target Network Parameters Of The MOBOTIX Camera:
1. Open a web browser on the computer and enter the default IP address of the MOBOTIX
camera in the address bar of the browser (for example, 10.8.0.99). Pressing Enter
displays the user interface of the MOBOTIX camera (see also Section 3.2.2, «First
Images And The Most Important Settings In The Browser»).
2. Click on the Admin Menu softbutton in the user interface of the MOBOTIX camera.
The Quick Installation starts automatically once the
admin user has logged on.
Note: The Quick Installation can also be executed at a later stage by opening
Admin Menu > Network Setup > Quick Installation (see also Quick Installation in
the Camera Software Manual Part 2).
3. Enter the target network parameters of the camera
on the appropriate page of the Quick Installation
assistant.
Note: The network parameters can also be modified retrospectively via Admin Menu > Network
Configuration > Quick Installation.
4. Once you have completed the Quick Installation and rebooted the camera, the
new network parameters will be activated. The camera can now be connected
to the target network and, if required, further configured.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Default user data
User name: admin
password: meinsm
112/164
Q24M Camera Manual: Operating The Camera
3.2.2 First Images And The Most Important Settings In The Browser
Once the MOBOTIX camera has been connected to the power supply and to the network,
you can access the user interface with the live camera image in the web browser. Internet
Explorer, Firefox, Safari or any other graphical browser with activated JavaScript is suitable.
It does not matter which operating system is used.
After entering the camera’s IP address in the browser’s address bar, you will see the live
view of the MOBOTIX camera with its user interface controls, such as softbuttons, buttons
for the different camera screens, pull-down menus (Quick Controls), icons for accessing
the online help and the camera status, and status information elements.
Camera views
Camera status and help
Quick controls
Softbuttons
Note
Default access data for the administration menu
• User name: admin
• Password: meinsm
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
First Images And The Most Important Settings
113/164
Camera Views: Live, Player, MultiView
The MOBOTIX camera automatically displays
the live screen when it starts up (factory default
setting). You can set a different start page in
Admin Menu > Language and Start Page (for
example, the Guest screen) to allow a restricted
access to the live image.
The other available standard screens include
Player (playback of recorded images and video
sequences) and the MultiView screen (displays
several cameras with live or recorded images).
MultiView allows you to view several cameras
via a ”proxy” camera (especially useful if you
want to access your cameras from outside of
the network with reduced bandwidth) and the
PDA mode provides a special screen for mobile
devices.
Note
For more information on camera screens, see the section ”Camera Screens In The
Browser” in the Camera Software Manual Part 2 or the online help of the camera’s
user interface.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Live view:
http://<camera IP>/
control/userimage.html
Player screen:
http://<camera IP>/
control/player
MultiView screen:
http://<camera IP>/
control/multiview
PDA screen:
http://<camera IP>/pda
PDA event list:
http://<camera
IP>/control/
player?eventlist&pda
Guest screen:
http://<camera IP>/
cgi-bin/guestimage.html
114/164
Q24M Camera Manual: Operating The Camera
3.2.3 First Images And Network Parameter Configuration In MxControlCenter
Download
MxControlCenter
for free from
www.mobotix.com
Installation
Download the setup file from the MOBOTIX website to install the latest version. The latest
versions are available at www.mobotix.com in the Support > Software Downloads >
MxControlCenter section.
To install MxControlCenter, simply double-click on the setup file and follow the instructions.
The selected files are copied to the computer (older versions will be removed automatically) and the designated shortcuts are created during the installation process (Desktop,
Start Menu, etc.).
Caution
MxControlCenter will automatically attempt to find all MOBOTIX cameras in the
physically-connected network (that is, even a MOBOTIX camera with a factory IP
address of 10.x.x.x ). Make sure that the firewall settings on your computer are
low enough so that MxControlCenter is not blocked. If any MOBOTIX cameras are
found, MxControlCenter can automatically reconfigure them so that they are available in the current subnet of the computer. If you do not have permission to modify
these settings on your computer, contact your system administrator for assistance.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
115/164
First Images And The Most Important Settings
MOBOTIX– Searching And Displaying MOBOTIX Cameras
Launch MxControlCenter after successful installation by double-clicking on the shortcut
that was created during installation or the executable file MxCC.exe in the installation
directory on your computer.
The Add Video Sources dialog box appears and the application automatically searches
for MOBOTIX cameras in the local network when you launch the program for the first time.
Select Video Source > Add from the menu to perform a camera search at a later time.
If your MOBOTIX camera is properly connected, it should appear together with the existing video sources in the following list:
Automated Search For
MOBOTIX Cameras
Legend
List of video sources
Camera preview
Note
Video sources in this context not only refer to MOBOTIX cameras, but also to thirdparty IP cameras, file server paths, MxPEG clips and analog cameras connected via
MxServer (for example, analog dome cameras). These video sources are not found
automatically and need to be added manually.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
116/164
Q24M Camera Manual: Operating The Camera
Cameras Are Found But Are Located In A Different Subnet
The symbols in the first column and the legend in the dialog box indicate whether you
can access a particular camera directly from the MxControlCenter, which is the case for
(OK) . Cameras designated with
(different subnet)
all cameras designated with
are located in a different subnet. This usually applies to new cameras or cameras that
have been reset to their factory settings.
Note
MxControlCenter finds all MOBOTIX cameras, even when the computer and the
cameras are not located in the same subnet.
Once you have marked all of the desired video sources in the list with OK, you can now
select the ones that you wish to display and manage in MxControlCenter. The live image
is automatically displayed in the preview window when a camera is selected to help you
identify the cameras.
For cameras marked with Different subnet or if you want to add additional video sources,
follow the instructions in the following sections. You can also display the selected cameras
directly in a layout. For more information, see «Creating A New Layout» further down.
Reconfiguring Cameras In A Different Subnet
If one or more MOBOTIX cameras are displayed with the status Different subnet (for
example, cameras with a factory IP address), MxControlCenter automatically offers to
configure the network settings of these cameras. In this case, the application displays the
dialog box shown here after you have clicked on the Add selected video sources button.
Click on Yes to configure the cameras to the subnet of the computer.
A DHCP server automatically assigns IP addresses for network devices in most networks
so that you can automatically select the default setting Get IP address automatically
(DHCP) in the Configure Selected Cameras dialog box.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
First Images And The Most Important Settings
Activate the Use this IP address/this range option if the IP address of a particular camera
must be assigned manually (for networks with static IP addresses). Obtain the assigned
IP address, subnet mask and standard gateway from your network administrator and
enter the data. All you have to do is enter the range of IP addresses that includes the
addresses of all of these cameras to reconfigure multiple cameras at the same time.
Make sure that the Store configuration in the camera checkbox is selected. This setting
ensures that the cameras are displayed with the correct network settings even after they
have been rebooted. Click on OK to close the dialog box.
Wait until MxControlCenter has changed the network settings and rebooted the cameras.
(Different subnet) to
(OK).
The status of the reconfigured camera changes from
Defining Additional Video Sources
In addition to the MOBOTIX cameras that are found automatically, you can also manually
add video sources to the list of video sources for MxControlCenter.
• Camera: Here, you can enter the known IP address or DNS name of a MOBOTIX
camera or a third-party IP camera if it was not found by the automatic search feature.
• MxPEG clip: Adds an MxPEG video clip previously recorded by a MOBOTIX camera
as a video source.
• Recording path: Adds the path of an external file server where a MOBOTIX camera
has recorded audio/video data. The videos or images recorded at that location can
now be played back using the Player or Video Search.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
117/164
118/164
Q24M Camera Manual: Operating The Camera
Editing The Video Source List
Right-click on this list to open a shortcut menu from which you can select all video sources
or cancel the selection. You can also use this method to remove from the list some or all
of the video sources that you would not like to display or manage in MxControlCenter.
If you have cancelled the camera configuration process or need a password that differs
from the camera’s factory default password, you can also configure the camera from
the shortcut menu at a later date and enter the user name and password required for
reconfiguration at that time.
It is also possible to open the Configure selected cameras dialog box using the shortcut
menu in order to change the camera network parameters.
Creating A New Layout
Select the camera or other video sources that you would like to display in a layout (a view
with a group of selected cameras) in the Add video sources dialog box and then click on
Add selected video sources.
The Create new layout dialog box is displayed. If you select the Generate new grid for
selected video sources option here, MxControlCenter automatically generates a grid
layout that displays windows of the same size for all selected video sources. Give each
layout a unique name (for example, underground garage).
If you select the second option, the video sources you selected are simply integrated in the
MxCC system where you can use them to generate a layout at a later time.
Click on OK to confirm.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
First Images And The Most Important Settings
119/164
3.2.4 First Images And Network Parameter Configuration In MxEasy
Installing And Starting MxEasy
Download the current version of MxEasy from the MOBOTIX website
(www.mobotix.com > Support > Software Downloads in the MxEasy
area). Double-click on the shortcut for the program or load the program file.
Finding Cameras
When you start MxEasy for the first time on a computer, the MxEasy Assistant
automatically begins to search for MOBOTIX cameras and displays all cameras found in
a list. The camera list will be updated automatically as soon as new MOBOTIX cameras
are connected to, or removed from the network.
MxEasy also automatically monitors and displays the operating status of all cameras.
Cameras that are not on the same subnet as the computer will get a differently colored
symbol than the cameras that are on the same subnet. Likewise, the cameras that have
an unknown password or for which no user name/password combination has been specified in MxEasy will be displayed in a different color. The following section ”Reconfiguring
Network Addresses Of Cameras” contains information about cameras with the status
Invalid network (for example, all new MOBOTIX cameras with factory settings).
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Free MxEasy download
@ www.mobotix.com
120/164
Q24M Camera Manual: Operating The Camera
Reconfiguring Network Addresses Of Cameras
*Bonjour: automatic
recognition of network
services in IP networks
Using Bonjour*, MxEasy finds not only cameras on the same network as your computer,
but also MOBOTIX cameras located in other subnets (the Invalid Network status). In such a
case, you would not be able to establish any connection to cameras in a different network
or subnet (without going into much further detail regarding TCP/IP network configurations).
This is possible, for example, when a camera with a factory IP address is connected to
a network in which a DHCP server automatically assigns the IP addresses. MxEasy can
automatically configure such a camera so that it is ”integrated” into your existing network.
To do so, you only have to select the affected camera in the list and then click on Continue.
After a security prompt, a new dialog box for configuring the selected camera is displayed.
If your computer automatically obtains its IP address from a DHCP server, then this is
certainly the best choice for that specific camera and most likely for all other cameras that
have been found in a different subnet (Get IP address automatically option).
If you have assigned a static IP address to your computer, you will probably want to assign
static IP addresses (issued by your system administrator) to every camera (the Use this
IP address option). Normally, you enter the same configuration used for the network
settings of your computer.
When you click on OK, the selected cameras are automatically reconfigured and they are
located in the same subnet as the computer.
3.2.5 Integrating And Displaying Cameras
After a camera has been reconfigured, it has the status Accessible and can be integrated
into MxEasy. The MxEasy Assistant then displays the Define Integration Mode in MxEasy
dialog box.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
First Images And The Most Important Settings
121/164
Here, you can jump directly to the main window of MxEasy with the current live camera
image by activating the option Quick Start. However, some required detailed configurations may have to be made at a later time (for example, password protection, available
bandwidth). For this reason, we recommend activating the option Complete integration
and complete the remaining dialog boxes of the MxEasy Assistant until the main window
appears.
If one of the integrated cameras includes a Q24M, the MxEasy Assistant opens an additional page where you can specify the mounting positions (Ceiling, Wall, Floor) and display
modes (Panorama, Surround, etc.) of the individual sensor modules.
After you are done with the MxEasy Assistant, the application’s main window appears
and displays the first camera:
Main window with
Panorama image
of a Q24M
For more information, see the MxEasy User Manual, which can be downloaded as a PDF
file from the MOBOTIX website: www.mobotix.com > Support > Manuals.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
122/164
Q24M Camera Manual: Operating The Camera
3.2.6 Starting The Camera With The Factory IP Address
Passwords and camera settings will
not be changed
Under certain circumstances, you may have to reset the camera to its factory IP address.
This could be the case, for example, if the IP address has been lost or the camera does
not respond to the last known IP address. Proceed as follows to start up the camera with
its factory IP address:
1. If the camera is powered on, disconnect the power supply by unplugging the corresponding cables and then reconnect the power supply.
2. Wait until both LEDs light up simultaneously for the first time.
3. Press the L key within the next four seconds and hold it down (if you need to
try again, go back to Step 1). Use a paper clip for this purpose but avoid using
sharp or pointed objects!
Press “L” key
4. Only release the L key once the camera emits a single sound (”boing”).
Notes
Make sure you store
the default network
configuration to the
permanent flash memory
If you use the camera’s L key to load the factory network configuration, this configuration is not automatically saved in the camera’s flash memory. When the camera
is next rebooted without using the L key, the last stored network configuration will
be used. To permanently store the new network configuration in the camera’s flash
memory, open Admin Menu > Store.
As opposed to resetting the camera using Admin Menu > Reset configuration to
factory defaults, the user information will not be reset if the camera is booted using
the factory IP address.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
First Images And The Most Important Settings
123/164
3.2.7 Starting The Camera With An Automatic IP Address (DHCP)
If your network has a DHCP server, you can start the MOBOTIX camera with DHCP support.
The camera automatically obtains an IP address from the DHCP server and announces the
new network data. Please note that this announcement can only be heard if the camera
is connected to an external speaker.
1. If the camera is powered on, disconnect the power supply by unplugging the corresponding cables and then reconnect the power supply.
2. Wait until both LEDs light up simultaneously for the first time.
3. Press the R key within the next four seconds and hold it down (if you need to
try again, go back to Step 1). Use a paper clip for this purpose but avoid using
sharp or pointed objects!
Press “R” key
4. Only release the R key once the camera emits a double sound (”boing boing”).
Notes
Starting the camera with an automatic IP address (DHCP) is only temporary. The
network configuration of the camera can be permanently set to DHCP under Admin
Menu > Ethernet Interface.
Make sure that the network has a functioning DHCP server when starting the camera
with DHCP support. If this is not the case, the camera cannot obtain a valid IP address
and will use its last IP address.
You should also make sure that the cameras always obtain the same IP addresses by
permanently assigning the MAC addresses of the cameras to the desired IP addresses.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
In case of an error,
the camera uses its
last IP address
124/164
Q24M Camera Manual: Operating The Camera
3.3 Virtual PTZ And Full Image Recording
3.3.1 Preparing The Virtual PTZ Function
The virtual PTZ function allows you to use a mouse or joystick to continuously zoom in on
images from the selected video source and ”virtually” move the enlarged image section
within the entire image sensor area.
Greater ease of use
through a joystick
vPTZ
vPTZ
Operation Using The Mouse And Scroll Wheel
In case of an error, the camera uses its last IP address
The vPTZ function of the Q24M can be controlled in the browser using the mouse. This
position becomes the new image center by clicking on any position on the image displayed
on the monitor. The image moves accordingly and the image distortion is automatically
corrected. The scroll wheel can be used to control the zoom function. This functionality
is disabled in the default settings of the camera and must therefore first be activated. To
do this, go to Setup Menu > vPTZ Settings, disable Lock Mouse Wheel Zoom, click on
Set and then on Close to save your settings. You can now use the scroll wheel to zoom
+ (roll upwards) or zoom – (roll downwards).
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Virtual PTZ And Full Image Recording
Operation Using USB Joystick
A standard USB joystick can drastically improve vPTZ operation for the user – in the browser,
in MxEasy, and in the MxControlCenter (however, MxCC is also equipped with a virtual
joystick that can be operated using the mouse). Please first install the joystick on the PC
according to the manufacturer’s instructions.
In order to use a USB joystick in the browser, make sure that you have a PC with a Windows
operating system and the latest version of Internet Explorer and that the ”ActiveX” mode
in the camera software (browser) is activated:
• Switch to Browser in the Quick
Control.
• Under Browser, select the option
ActiveX in the field to the right.
The USB joystick can then be
used until the browser is closed.
• To store the setting permanently,
ActiveX must be activated in the
Admin Menu. To do so, use
Language and Start Page in
the Admin Menu.
• Under the page options, select
the ActiveX operating mode.
• Store the settings permanently
in the camera by clicking on Set
and Close.
• The joystick can now be used.
Notes
You will find more information and details on vPTZ in the Camera Software Manual
Part 2, Section 4.3.6, «Virtual PTZ», the MxEasy manual, Section 2.4.1, «Activating the
PTZ Features», the MxControlCenter manual, Section 2.4.6, «Using the vPTZ Features»
and Section 3.1.4, «The “PTZ Controls” Section In The Sidebar Panel»).
Current versions of all manuals can be downloaded anytime from the MOBOTIX
website www.mobotix.com under Support > Manuals).
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
125/164
126/164
Q24M Camera Manual: Operating The Camera
3.3.2 Full Image Recording
It is possible to record a full image, regardless of the live image stream that is being
displayed. This ensures that the recording always contains the full image of the lens used,
even though the operator may have used the vPTZ features to zoom into the image in
order to examine a specific detail.
Live image
Stored full image:
Original camera image
without distortion or
image correction
Stored full image
Evaluation in stored full image
This means that you can use the vPTZ features in VGA resolution to pan, tilt and zoom in
the live image while the camera is, for example, recording full images at 1 fps in MEGA
or QXGA resolution.
In MxEasy or MxControlCenter, the recorded full images may be prepared for the user
with the vPTZ functions (for example, panning and zooming in on an image detail such
as a doorway).
If full image recording is not activated, only the last displayed live image will be saved
(save what is seen). The main benefit of live image storage is to ensure that the full power
of the camera processor is used for live image correction and maximum frame rates. The
main advantage of full image recording lies in the special functionality of the D14D, in
that it can always ensure the availability of a maximum size (full) image for later searches,
despite vPTZ actions carried out on the live image. The mechanical limitations of motor-driven
PTZ cameras mean that they simply cannot provide this unique advantage to the user!
Notes
Post-event search in the full image: If you are using Full Image Recording on D14D
cameras, you should use at least MEGA resolution when storing. This will facilitate later
searches in MxControlCenter or MxEasy. The advanced distortion correction features
require this function to deliver satisfactory image quality.
Full image recording on: Due to the increased processing time, full image recording
reduces the data rate of the live image stream, which may drop by around 10 to 30
percent. We therefore recommend reducing the frame rate for storage as much as
possible to affect the live image stream as little as possible.
Full image recording off: The event that triggered a video motion (VideoMotion VM)
window may not be in the recorded sequences while the window was not displayed
at the time.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Virtual PTZ And Full Image Recording
Activate/Deactivate Full Image Recording In The Browser
To configure this feature, open the Setup Menu > Event Control > Recording dialog box
and activate or deactivate the Full Image Recording option.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
127/164
128/164
Q24M Camera Manual: Operating The Camera
3.3.3 Special Q24M Configuration In The Browser
Thanks to its hemispherical lens, the MOBOTIX Q24M provides certain special configuration
options for the image settings. Depending on where the camera is mounted (ceiling or
wall) and on the live image display preferred by the user, certain important basic settings
and, if necessary, their adjustment must be configured when a Q24M is first installed.
A corresponding adjustment of the image setting is strongly recommended if the on-wall
set is mounted with an inclination of 10 degrees (available as a Q24M accessory).
Configuration Of The Q24M Basic Parameters
Complete the steps described below in the browser window:
1. Log onto the camera and boot it as described in Section 3.2.
2. Select mounting position wall/ceiling/floor: Click on Installation in the Quick Control
panel and then select Wall, Ceiling or Floor according to the mounting position of the
camera. Ceiling always means that the orientation of the camera or sensor module
is from top to bottom and for Floor, the camera or sensor module’s orientation is
from bottom to top.
As a result, you will get a perspective-corrected panorama view for each image
sensor matching the specified mounting position. Panorama view is set as a factory
default and it can be changed as described below.
3. Switch to the Display Mode Quick Control.
4. Set the mode that you want to be the standard view. For demonstration purposes,
the descriptions below describe the typical display mode for the wall mount and
the ceiling mount, Panorama and Surround respectively. Every other display mode
can be operated in the same way.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Virtual PTZ And Full Image Recording
129/164
Wall-Mounted: Setting And Correcting the Standard View ”Panorama”
Camera live image with
panorama correction
High-resolution 180° panorama
High-resolution 180° panorama
1. In the Display Mode Quick Control, select the option Panorama. Examine the image
that is now displayed. If the section meets your expectations, no further adjustment
is necessary, and panorama configuration is complete. To change the image section
to meet your specific expectations, continue with Step 2.
Camera live image
without MOBOTIX
panorama correction with
Quick Controls visible
Note
The currently visible image section may differ from the desired image section due
to the installation position or any accessories in use, for example. However, it is not
necessary to physically move the camera, as in this case the browser alone can
be used to adjust the visible panorama image by zooming, panning and tilting.
Tilted vertical lines may also be optically straightened to the image edges using the
panorama correction function. These tilted lines are primarily caused if the camera
or sensor module is tilted (for example, due to mounting with 15° wedges) or if the
image tilt is modified.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
130/164
Q24M Camera Manual: Operating The Camera
2. Click on the lock icon. Clicking on the lock once opens it (lock clasp is raised). The
lock prevents execution of later vPTZ actions, which could also unintentionally
modify the view you configure. This holds for all overview display modes, that is,
also for Panorama/Focus, Double Panorama and Surround.
Open lock
3. A new icon for processing the panorama image appears in the top left corner
of the camera image. Enlarge the image by clicking on the icon once (OnScreen
Control appears).
Click on the icon
4. Using the OnScreen Control visible in the live camera image, you can now change
the displayed live camera image as desired (panning, tilting, zooming, rotating
and panorama correction; see fig. on the right). When doing so, the vPTZ function
using the mouse or joystick is deactivated. In case of a S14D with two sensor
modules, click on the corresponding camera image (right/left) to edit it (highlighted
with a yellow frame).
Camera live image with
panorama correction with
OnScreen Control visible
5. After you have modified the desired setting, close the control panel (x in the top
left hand corner).
6. Click on the lock icon again to close it (lock clasp is down). The panorama image
setting is then locked until the camera is next restarted.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
131/164
Virtual PTZ And Full Image Recording
Caution
To permanently save the standard image setting defined for the Q24M, go to the
Store Complete Configuration option in the Manage Settings Quick Control. The
settings will then remain in effect, even after rebooting.
Functions Of The Q24M’s OnScreen Control
Close
Pan to the left
Tilt up
Pan to the right
Tilt down
Zoom
Panorama correction
Image tilt correction
Default setting
To use the OnScreen Control, click on the arrows in the top area for shifting the image
section. In the bottom areas, which are displayed when needed, click to the left and/or
right of the center point.
The same applies for every area: The further away that you click from an area’s center
point, the greater the change triggered. To reset an area, click on its center point again.
Depending on the mounting position (ceiling,
wall, floor), panorama
correction and mounting error correction
may not be available!
During panorama correction, clicking between the two trapezoid symbols straightens the
left or right tilting lines, which are best visible at the edges of the image section.
Bring columns together
at the top (necessary to correct the
example on the left)
Bring columns together
at the bottom
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
132/164
Q24M Camera Manual: Operating The Camera
Ceiling-Mounted: Set North (User-Defined North Direction)
Once a sensor module (S14D) or entire camera (S14M) is mounted on a ceiling, you need
to specify its North direction. This is not the ”true” direction of North but rather the main
line of sight or the focus of the camera or sensor module. It serves as a reference for the
North direction in the Surround and Double Panorama display modes (the Ceiling option
was already selected in the Installation Type Quick Control).
1. In the case of a double image, click on the corresponding sensor module (camera
image) and select the Normal option from the Display Mode Quick Control.
For vPTZ use and
the configuration
of a USB joystick,
see Section 3.3.1
2. Rotate the live image in the desired direction using the mouse or a joystick connected to the computer.
vPTZ
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Virtual PTZ And Full Image Recording
133/164
3. In the Installation Quick Control, select the Set North option.
4. Store the desired North direction permanently by first activating the checkbox and
then clicking on Yes.
5. You have now set the North direction for the Surround and Double Panorama
display modes. In the next step, you can set these views as the standard view for
the camera live image.
North
West
East
South
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Caution: No OnScreen
Control is available in
”Double Panorama” mode
134/164
Q24M Camera Manual: Operating The Camera
In the Display Mode Quick Control, select the option Surround or Double Panorama.
You can fine-tune the views using the vPTZ via mouse or joystick and, as described
above, by unlocking and locking the standard view using the lock icon (open lock,
correct display and close lock again).
Note
For each of the subviews (North, East, etc.), the OnScreen Control on the side can be
used to adapt it (open lock, click on subview, adapt view, click on next subview, adapt
view and close lock again).
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
MicroSD Card Recording
135/164
3.4 MicroSD Card Recording
3.4.1 Introduction
Flash-based storage devices (MicroSD cards, USB sticks and solid-state
drives) do not contain any moving parts as compared to the commonly
used hard drives. Flash-based storage devices are compact and
highly resistant to moisture and vibrations. They feature low energy
consumption and they do not lose any data in the event of a power
failure, meaning that they are ideal for use with MOBOTIX cameras.
Number Of Write/Delete Cycles Per Flash Storage Cell
The number of write/delete cycles of every storage cell of a flash
device is limited. The controller of the flash device automatically
detects individual flash cells that are no longer functioning. The contents of the faulty cell
will then be rebuilt using a checksum and will be moved to a properly working spare cell.
The faulty storage cell will be marked as ”bad” and will no longer be used. No data is
lost in this process.
In addition, MOBOTIX cameras constantly monitor activated flash storage devices. MOBOTIX
has developed a technology to test the wear of the flash device by logging the number of
write/delete cycles (patent pending). The flash memory wear is automatically displayed
in the status bar in the live camera image but it can also be viewed at any time in the
Admin Menu > Camera Status dialog box.
Conservative Memory Usage Thanks To MOBOTIX MxFFS File System
MxFFS formatting of the MicroSD card means that MOBOTIX camera software will use
the flash device as evenly as possible, thus allowing for the maximum possible number
of write/delete cycles. This also means that all storage cells of the flash device will be
written and deleted with the same frequency, if possible. MOBOTIX technology increases
the life of the flash device considerably and also improves the security and the reliability
of the storage process.
Storage Requirements And Life Expectancy Of MicroSD Cards
The life expectancy of a MicroSD card increases proportionally to the storage capacity,
since the camera software will execute fewer write/delete cycles on each storage cell.
The first deletion will begin once the SD card has been filled to capacity (first full cycle).
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Flash memory
devices: more robust
than hard drives
136/164
All specifications
are based on calculated averages
Q24M Camera Manual: Operating The Camera
32 GB MicroSD Card: Storage Requirements
6 fps CIF
6 fps VGA
1 fps MEGA
1 fps QXGA
M-JPEG
M-JPEG
MxPEG
M-JPEG
M-JPEG
File size single image
15 kB
45 kB
–
120 kB
240 kB
Storage required per second
90 kB
270 kB
75 kB
120 kB
240 kB
Storage required per 24 hrs
7.8 GB
23.5 GB
6.5 GB
10.4 GB
20.8 GB
Time for one full cycle
4 days
1.3 days
4.8 days
3 days
1.5 days
1 fps MEGA
1 fps QXGA
MxPEG
M-JPEG
M-JPEG
4 GB MicroSD Card: Storage Requirements
6 fps CIF
6 fps VGA
M-JPEG
M-JPEG
File size single image
15 kB
45 kB
–
120 kB
240 kB
Storage required per second
90 kB
270 kB
75 kB
120 kB
240 kB
Storage required per 24 hrs
7.8 GB
23.5 GB
6.5 GB
10.4 GB
20.8 GB
Time for one full cycle
12 hours
4 hours
14.4 hours
9.2 hours
4.4 hours
Caution
The MicroSD card’s service life depends on production quality and frequency of
use. Set the type of recording (event-controlled or continuous recording, frame rate,
resolution) according to your specific requirements.
We recommend changing the pre-installed, high-quality 4 GB MicroSD card once a
year if you have it constantly set to continuous recording.
Monitoring The Cell Wear Of Flash Storage Devices (Patent Pending)
MOBOTIX uses its own technology for this purpose and has a pending patent. You can view
the flash wear in the status bar of the live image
or by opening Admin Menu > Camera Status.
In addition, the camera can send a warning
message (for example, via e-mail) if it detects a
critical error while storing data (Admin Menu >
Error Notification). You can then exchange the MicroSD card in order to secure the stored data.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
137/164
MicroSD Card Recording
3.4.2 Formatting The MicroSD Card
Before a MOBOTIX camera can store image and video sequences on a MicroSD card, the
card needs to be formatted as MxFFS (MicroSD cards delivered with MOBOTIX cameras are
already MxFFS-formatted). The following steps are necessary to format a storage device
(Admin Menu > Storage on External File Server / Flash Device):
Format SD card:
Admin Menu > Storage
on External File Server/
Flash Device
1. Make sure that there is a MicroSD card in the card slot of the MOBOTIX camera.
2. Click on Format in the SD Flash Card
line.
3. Note down the characters shown in the
Encryption password field or enter your
own password. Next, click on OK.
Hint: The Secure deletion mode – slow
option will ensure that the data on the
MicroSD card is overwritten completely
so that the data cannot be recovered in
any way. However, keep in mind that this
kind of safe formatting takes considerably
more time.
4. In the next dialog box, enter the user
name and the password of a user of
the admins group and click on OK to
confirm.
The MOBOTIX camera now starts formatting the card. It takes 5 to 12 minutes to
format an 8 GB MicroSD card if the Secure
deletion mode – slow option is disabled.
If Secure deletion mode – slow is enabled, this may take anywhere between 3
and 14 hours.
Once the formatting has been completed, you can activate the MicroSD card for recording
(see next section).
Caution
Make sure that you always wait until the formatting process has been completed
before accessing the camera again. If the Secure deletion mode – slow option is
disabled, this usually takes just a few minutes. You can only access the MicroSD
card once MxFFS formatting has been completed.
Formatting with the Secure deletion mode – slow option enabled takes several
hours. You can also use suitable applications on Windows, Linux/UNIX and Mac OS
X computers to repartition and securely erase the MicroSD card.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
The Secure deletion
mode – slow option
takes several hours. You
can also use suitable
applications on Windows,
Linux/UNIX, and Mac
OS X computers to
repartition and securely
format the SD card
138/164
Q24M Camera Manual: Operating The Camera
3.4.3 Activate Recording
Activate recording:
Admin Menu >
Storage on External File
Server / Flash Device
Follow these steps to activate the recording to a MicroSD card that has already been
MxFFS-formatted (Admin Menu > Storage on External File Server / Flash Device):
1. Make sure that there is a MicroSD card in the card slot of the MOBOTIX camera.
2. Make sure that the MicroSD card is formatted in MxFFS format.
3. Activate the SD Flash Card option.
4. Click on Set and then Close to store the configuration.
5. Reboot the MOBOTIX camera (Admin Menu > Reboot Camera).
Once the camera has rebooted, make sure that the camera displays the FR REC symbols
in its live image. If this is the case, the camera uses the MicroSD card as recording target.
If not, you must activate the recording (see below).
Activating The Recording
If the FR REC symbols are not visible in the live image after rebooting, you need to activate
the recording using one of the following methods:
• In the web browser: Automatic activation by clicking on the Arm & Record softbutton. Confirm this in the Easy Dialog by clicking on the Yes button.
• In the web browser: Manual activation via the Quick Control Recording > Recording
on or in Setup Menu > Recording.
• MxEasy: It is possible to activate the recording based on the time or date using the
Alarm Planner of MxEasy (see MxEasy User Manual).
Encryption And Authentication
All video data stored on the MicroSD card is encrypted to ensure security at all times.
The password for this is defined during the card’s formatting procedure and needs to
be entered for authentication whenever the recordings are accessed (see next section).
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
139/164
MicroSD Card Recording
3.4.4 Accessing Camera Data
The following options facilitate access to the stored image and video sequences on a
MicroSD card:
• In the web browser: Play back the recorded event images without audio directly
from the MicroSD card using the Playback view of the camera software.
• In MxEasy: Play back the recorded video sequences with audio by accessing the
MicroSD card in the MOBOTIX camera via the camera.
• In MxControlCenter: Play back the recorded video sequences with audio by accessing
the MicroSD card in the MOBOTIX camera via the camera or with a direct access to
the MicroSD card via a card reader connected to the computer. Access the card by
setting the MicroSD card’s drive/volume as a directory in MxControlCenter.
If the recordings stored on the MicroSD card were encrypted, you need to enter the
password used for the encryption before you can access the data. If this is the case, both
MxControlCenter and MxEasy will provide a dialog box for this purpose.
Caution
When using the MicroSD card from one MOBOTIX camera in another MOBOTIX
camera, you need to make sure that the time on the original camera is in sync with
the new camera. We recommend using automatic time synchronization via a time
server (Admin Menu > Date and Time).
3.4.5 Deactivating The Card Memory
Follow these steps to deactivate the memory on a MicroSD card (Admin Menu > Storage
on External File Server / Flash Device):
1. Activate the None option.
2. Click on the Set button at the bottom of the dialog box and then on Close.
3. Reboot the MOBOTIX camera (Admin Menu > Reboot Camera).
Once the camera has rebooted, make sure that the symbol FR REC is no longer visible in
the bottom right-hand corner of the live image.
4. You can now safely remove the MicroSD card from the camera (see Chapter 2,
«Installation»).
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
140/164
Q24M Camera Manual: Operating The Camera
Caution
A MicroSD card may only be removed from the camera after you have deactivated the recording to MicroSD card and rebooted the camera. Failing to do so
may lead to data loss!
Removing connected flash storage devices from the camera without properly deactivating them may lead to data loss and/or destroy certain areas of the storage device.
This is limited to 4 MB of lost data per incident due to MxFFS formatting.
3.4.6 Using A MicroSD Card In A Different MOBOTIX Camera
A MicroSD card containing recorded video data from a MOBOTIX camera can be inserted
into any MicroSD card-enabled MOBOTIX camera. Once a MicroSD card recording has
been activated (requires a reboot), the ”new” MOBOTIX camera automatically synchronizes with the card and resumes recording. No data is lost in this process. Make sure
that you deactivate MicroSD card recording before removing the card and then reboot
the MOBOTIX camera.
If the MicroSD card’s contents are encrypted, you need to enter the same password in
the ”new” camera in the Admin Menu > Storage on External File Server / Flash Device
dialog box. Otherwise, the camera cannot access the MicroSD card.
3.4.7 Limitations On Warranty When Using Flash Storage Media
MOBOTIX will not assume any responsibility for flash storage devices (for example, MicroSD
cards or connected USB storage devices) delivered with or integrated into MOBOTIX cameras. The same applies to damage to flash storage devices or damage resulting from the
use of devices that are not supplied by MOBOTIX.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Configuration In The Browser
3.5 Configuration In The Browser
3.5.1 Overview
A MOBOTIX camera can be completely configured using a JavaScript-enabled browser
on all common operating systems (such as Windows, Linux, Macintosh, etc.). The camera
provides a HTML-based user interface for this purpose. The camera executes the changes
you make to the camera configuration via HTTP commands using programs and scripts of
the embedded software. The settings are stored in the camera’s flash memory.
This section contains an overview of the general browser settings of the MOBOTIX camera,
as well as further configuration options. The Software Camera Manual Part 2 contains
more detailed descriptions of the software features.
3.5.2 General Browser Settings
• Run the Quick Installation: After booting the MOBOTIX camera for the first time,
accessing the administration menu (Admin Menu button) will automatically start
the Quick Installation. The Quick Installation assistant helps you in setting the most
important parameters of the camera. For security reasons, you should set your own
administrator password and disable public access to the camera.
=> (Software Camera Manual Part 2, Section 5.2)
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
141/164
142/164
Q24M Camera Manual: Operating The Camera
• Disable public access: Guest users are only allowed to access the Guest screen of
the camera without entering a password. If this is not desired, you should deactivate public access (Quick Installation or Admin Menu > Users and Passwords).
=> (Software Camera Manual Part 2, Section 5.4.1)
• Add users and assign access rights: Similar to a computer operating system, you
can add users and user groups and assign the desired rights (Admin Menu > Users
and Passwords, Admin Menu > Group Access Control Lists (ACL)). This approach
allows individual access rights to be assigned or denied to camera-specific features
based on the user groups.
=> (Software Camera Manual Part 2, Section 5.4.1)
• Deactivate the automatic reboot: In its factory state, every MOBOTIX camera will
automatically reboot every morning at 3:36 a.m. All images in the camera’s storage
buffer will be deleted during this reboot. Images stored on external file servers, internal
flash storage, or SD cards will NOT be affected by this reboot. Make sure that you
deactivate the automatic reboot if this is not desired (Admin Menu > Time Tasks).
=> (Software Camera Manual Part 2, Section 7.9.2)
• Optimize the image settings: The factory image settings of MOBOTIX cameras deliver
excellent images for most application scenarios and should not be changed. If you do wish
to make changes, your changes should be minor and gradual. You should, however, set
an image program according to the application scenario of the camera. Image programs
provide a quick and simple method for adjusting the camera to the application scenario
as they perform several configuration steps at once (Image Programs Quick Control).
=> (Software Camera Manual Part 2, Section 5.5.2)
• Set the resolution of the live image: By factory default, all MOBOTIX cameras are
delivered with an image resolution of 640 x 480 pixels. You can select the desired
resolution using the Resolution Quick Control.
=> (Software Camera Manual Part 2, Section 4.3.3)
• Adjust the exposure: The automatic exposure control of the MOBOTIX camera uses
individually configurable windows to determine the best image exposure. Open the
Exposure Control Quick Control and select a predefined set of exposure windows. If
required, you can also define custom exposure windows (Setup Menu > Exposure
Settings).
=> (Software Camera Manual Part 2, Section 5.7)
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Configuration In The Browser
• Activate event control and recording: By factory default, the MOBOTIX camera’s
event control is disabled. Click on the Arm & Record button to activate event control.
This will activate motion detection and recording. Cameras with integrated flash
memory (MOBOTIX R models and models with SD card) will use the flash memory
by default to store the image and video data (recording target). If desired, you can
set additional events and adjust the settings of the recording and storage parameters (Setup Menu > Event Settings, Setup Menu > Recording and Admin Menu >
Recording to External File Server / Flash Device).
=> (Software Camera Manual Part 2, Chapter 7 and Chapter 8)
• Set up actions/messaging: Upon detecting an event, the MOBOTIX camera can
trigger alarms. These alarms can be adjusted to your needs and you can assign
them to one or more events: playing back an alarm sound on the camera speaker,
showing the visual alarm in the camera live image, sending an e-mail or network
message with the alarm image, placing a phone call, uploading an alarm image to
an FTP server, switching a signal output line of the camera (for example, for switching
on the lights/opening a door).
For the settings, see Setup Menu > Action Group Overview. The actions to be performed are defined and used in these action groups in the form of ”action profiles.”
The different action profiles can also be defined in the following areas: Admin Menu
in the Hardware Configuration (profiles for signal output), Transfer Profiles (FTP, e-mail,
network messages) and Sound and VoIP Telephony (sound profiles, VoIP profiles).
For more information, see the online help for the camera (see Section 3.6.12, «Online
Help In The Browser»).
• Activate shock detector: The Q24M is the first MOBOTIX camera with a pre-installed
shock detector (for all IT and Secure versions). If, for example, the camera’s housing
receives a blow, it automatically registers it and send a notification via a network
message or telephone call. A general advantage is that MOBOTIX cameras are
extremely tough, not least because of the absence of mechanical moving parts. This
typically allows them to stay fully operational, in particular, when they are subject to
strong vibrations. Open the Setup Menu > Event Control > Environment Events >
Edit dialog box if you would like to activate the shock detector (and any other sensors).
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
143/164
144/164
Q24M Camera Manual: Operating The Camera
3.5.3 Additional Configuration Options
User Name: admin
password: meinsm
• Administering the camera: You can modify the camera configuration in the
Administration Menu or the Setup Menu.
– Admin Menu: This menu contains the basic configuration dialog boxes of the
camera (for example, passwords, interfaces, software updates).
– Setup Menu: This menu contains the dialog boxes for configuring the image,
event and recording parameters. Some of these settings can be changed using
the corresponding Quick Controls in the live view.
• Resetting changes: If you would like to reset some larger changes in one dialog
box without resetting the complete configuration, you can use the Default button
at the bottom of the dialog box to reset only this dialog box’s settings to the factory
defaults. If you would like to reset all image settings, you can do so using the Manage
Settings > Restore Image Settings Quick Control in the live image of the camera.
Make sure to permanently store changed
parameters!
• Storing changes permanently: Once you have finished configuring the camera, you
should always store the settings in the camera’s permanent memory. You can do
so in each dialog box (clicking on the Set button at the bottom of each dialog box
will temporarily implement the change; when you click on Close, you will be asked
to store the complete configuration in the camera’s permanent memory) or in the
Admin Menu (Admin Menu > Store current configuration into flash memory). The
Configuration section of the Administration Menu provides more functions for storing, copying and managing camera settings. For more information on this topic, see
Chapter 5, «Basic Camera Configuration» in the Camera Software Manual Part 2.
Automatic time synchronization using
a time server
• Time tasks and time synchronization: Apart from a multitude of possibilities for
controlling the camera using time (time tables, holiday and vacation, scheduled
tasks, etc.), the camera can also synchronize its internal clock. This allows you to
manually synchronize the camera with a computer or automatically using a time
server or another MOBOTIX camera. The camera can use either NTP time servers or
Time Protocol servers. For additional information, see Section 5.4.2, «Date And Time/
Time Zones And Time Servers» in the Camera Software Manual Part 2.
More:: Display
advanced features
• The More and Less buttons: When opening some of the camera dialog boxes, the
camera only shows the most important parameters. These dialog boxes have a
More button in the bottom right-hand corner. Click on it to display additional options.
If all options are displayed, click on the Less button to hide the additional options.
Less: Hide advanced
features
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
145/164
Additional Notes
3.6 Additional Notes
3.6.1 Weatherproofness
The MOBOTIX Q24M-Secure is has been certified according to protection class IP65 (absolutely dustproof and resistant against water jets) and can also be wall-mounted outdoors
using the corresponding wall mount. The MOBOTIX Q24M-Basic has has been certified
according to protection class IP54 (dustproof, resistant to splashed water).
3.6.2 Password For The Administration Menu
Accessing the Administration Menu of the camera (Admin Menu softbutton) is only possible after entering a user name and password.
• Factory default user name is admin.
• Factory default password is meinsm.
The Quick Installation assistant automatically appears when the Administration Menu is
accessed for the first time. It provides an easy method to adjust the basic camera settings
to the current application scenario. For security reasons, we highly recommend changing the default administrator password after the camera has been properly configured.
Enter the user name and password exactly as shown above. Note that all entries are
case-sensitive.
Caution
Make sure that you store information on user names and passwords in a secure
place. If you lose the administrator password and cannot access the administration
menu, the password can only be reset at the factory. This service is subject to a fee!
3.6.3 Permanently Deactivating The Microphone
Deactivating a camera’s microphone may be necessary in order to protect the privacy of
persons at a workplace or for other reasons. You can permanently and irreversibly deactivate the microphone in the Admin Menu > Loudspeaker and Microphone dialog box.
3.6.4 Starting The Camera With The Factory IP Address
If the camera’s IP address is not known, you can start the camera with its factory IP
address. Section 3.2.6, «Starting The Camera With The Factory IP Address» describes this
procedure in more detail.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
The microphone can be
irreversibly deactivated!
146/164
Q24M Camera Manual: Operating The Camera
3.6.5 Resetting The Camera To Factory Settings
You can reset specific parts of the
configuration
All settings of the MOBOTIX camera can be permanently reset to the factory default settings.
This makes sense if you have, for example, obtained a camera without any information
or you would like to reset all settings after testing the camera. In order to perform this
procedure, you need to have administrative access to the camera (admins group). Open
Admin Menu > Reset to reset the camera to factory defaults.
Note
Note: All defined users are deleted and the admin password is reset to the factory
default when you reset the camera using Admin Menu > Reset. If you want to maintain
the existing users, use the method described in Section 3.2.6, «Starting The Camera
With The Factory IP Address».
3.6.6 Activate Event Control And Motion Detection
If the dotted
rectangle in the live
image is visible,
the camera is armed
You can deactivate and
customize the text and
logo display settings
In its default configuration, the camera’s event control and video motion detection features
are not enabled. In order to activate event-controlled recording, open Setup Menu >
General Event Settings and activate the Arming switch. Another method is to click on the
Arm & Record softbutton in the browser’s user interface. The camera displays the motion
detection window in the live image (dotted frame in the center) and the camera automatically stores images as soon as the motion detection window detects movements.
3.6.7 Deactivate Text And Logo Options
As camera arming is deactivated in its default configuration (see preceding section), the
MOBOTIX camera displays only the text WWW.MOBOTIX.COM, the time stamp and the
MOBOTIX logo at the top of the image. Once the camera arming has been activated, the
text at the bottom of the live image (event, action, messaging and recording symbols)
will also appear.
You can deactivate the status bar at the bottom of the live image and the text bar in the
top left-hand corner by setting Text Display in the Setup Menu > Text & Display Settings
dialog box to Off. Setting Text Display to Date and Time will only display the time stamp
in the live image. To hide the logo in the live image, open Admin Menu > Logo Profiles
and set Logo Display to Deactivated.
3.6.8 Deactivating The Camera Reboot
Per factory default, the MOBOTIX camera automatically reboots once a week between
3 a.m. and 4 a.m. The reason for this is that external influences (for example, radiation
in high locations) can lead to camera malfunctions. The automatic reboot will refresh the
camera’s memory and will ensure proper operation without requiring any interaction on
the part of the user. If desired, you can deactivate the automatic reboot of the camera in
the Admin Menu > Time Tasks dialog box.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Additional Notes
147/164
3.6.9 Browser
Current Internet browsers (Internet Explorer, Netscape, Mozilla Firefox, Safari, etc.) with
enabled JavaScript can display the camera’s live images with their standard settings.
Text-based browsers cannot display the user interface and are not suitable for operating
the camera.
Section 4.1.3, «Browser Settings» in the Camera Software Manual contains more detailed
information on possible browser problems.
3.6.10Cleaning The Camera And Lens
If the lens becomes dirty during the installation process, clean the lens using a lint-free cotton
cloth. Make sure that the lens is still in focus after cleaning and adjust its focus if required.
Cleaning The Dome:
• Always mount and unmount the dome using the provided tool (M) in order to protect
it from being scratched and from getting dirty.
• You should clean the dome at regular intervals. Always use a soft, lint-free cotton
cloth for this purpose.
• If the dirt is more persistent, add a mild alcohol-free detergent without abrasive
particles.
• Make sure you instruct cleaning personnel on how to clean the camera.
3.6.11 Safety Warnings
Electrical surges: MOBOTIX cameras are protected against the effects of small electrical
surges by a range of measures. These measures, however, cannot prevent the camera
from being damaged when stronger electrical surges occur. Particular care should be
taken when installing the camera outside to ensure proper protection against lightning,
as this also protects the building and the entire network infrastructure.
Electrical installation: Electrical systems and equipment may only be set up, changed
and maintained by a qualified electrician or under the direction and supervision of a
qualified electrician in accordance with the appropriate electrical guidelines.
Legal aspects of video and sound recording: You must comply with all data protection
regulations for video and sound monitoring when using MOBOTIX products. Depending
on national laws and the installation location of the Q24M, the recording of video and
sound data may be subject to special documentation or it may be prohibited.
All users of MOBOTIX products are therefore required to familiarize themselves with all
valid regulations and comply with these laws. MOBOTIX AG is not liable for any illegal
use of MOBOTIX products.
Network security: MOBOTIX products include all of the necessary configuration options
for operation in Ethernet networks in compliance with data protection laws. The operator
is responsible for the data protection concept across the entire system. The basic settings
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
§
148/164
Q24M Camera Manual: Operating The Camera
required to prevent misuse can be configured in the software and are password-protected.
This prevents unauthorized parties from accessing these settings.
Never remove the dome: A S14D or S14M should never be operated without the transparent dome or protective lens screen mounted on it. The camera is no longer weatherproof
when operated without the domes or protective lens screens. The exposed metal ring
around the lens can become extremely hot when the exterior temperature is high, causing burns when touched.
3.6.12Online Help In The Browser
For more information, see the News and Functional Overview pages in the online help of
icon to open the camera’s online help.
the camera’s browser interface. Click on the
Furthermore, detailed information on the camera and its current configuration is displayed
in the Camera Status dialog box. Click on the
icon to open the relevant page.
3.6.13RoHS Declaration
The products of MOBOTIX AG are in full compliance with Art. 5 of the German Electrical
and Electronic Equipment Act and the E.U. Directive 2002/95/EC on the Restriction of the
Use of Certain Hazardous Substances in Electrical and Electronic Equipment (RoHS) as far
as they are subject to these regulations. (You can find the MOBOTIX RoHS Declaration
under www.mobotix.com, Support > Spec Sheets).
3.6.14Disposal
Electrical and electronic products contain many reusable materials. For this reason, we
would ask that you dispose of MOBOTIX products at the end of their service life in accordance with all legal requirements and regulations (or deposit these products at a municipal collection center). MOBOTIX products may not be disposed of with household waste!
If the product contains a battery, please dispose of the battery separately (the corresponding product manuals contain specific directions if the product contains a battery).
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
Additional Notes
3.6.15Disclaimer
MOBOTIX AG does not assume any liability for damage that is the result of improper use of its
products or failure to comply with the operating manuals or the applicable rules and regulations.
Our General Terms and Conditions apply. You can download the current version at
www.mobotix.com (using the COS link at the bottom of each page).
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
149/164
150/164
Q24M Camera Manual: MOBOTIX Glossary
A
MOBOTIX Glossary
2G
Second generation of wireless telephone technology (see »GSM/2G).
3G
Third generation of wireless telephone technology (see »UMTS/3G).
ActiveX
Control element on Windows computers, which can also be used in other programs (including
Windows Internet Explorer) to run special tasks. The »MxPEG ActiveX control provides a mechanism for other applications to play the video and audio data generated by MOBOTIX cameras.
Arming
Refers to the process of activating an alarm system so that specific events can trigger the
corresponding alarms. Traditional alarm systems can be armed using a key switch or by
entering a code on a keyboard. MOBOTIX cameras can be armed using a “software switch”,
a key switch, other systems (e.g. an alarm system), or automatically using weekly schedules.
AVC Video
Abbreviation of Advanced Video Coding. AVC Video is a standard for video compression
(similar to »H.264).
Auto Grid
Automatically generated »Layout used for displaying the live images from all cameras.
Background Layout
»Layout type in MxControlCenter, which shows cameras and camera icons on a background
image (e.g. the floor plan of a building). In contrast to a »Grid Layout, you can place cameras
and icons at any position on the background image.
Bandwidth
Describes the capacity of a network connection. Bandwidth is commonly measured in kilobits
per second (short kbit/s, also kbps) for slower connections (modem, ISDN, »GSM/2G), in
megabits per second (short Mbit/s, also Mbps) for fast (»UMTS/3G, »Fast Ethernet) and in
gigabits per second (short Gbit/s, also Gbps) for superfast connections (»Gigabit Ethernet).
Bonjour
(French for “hello”) is a technology developed by Apple based on the »Zeroconf protocol.
Bonjour is a method for network devices to automatically advertise and detect services on
IP networks. For example, you can find a printer or a network camera on the local network
without knowing the exact IP address of the device you are looking for.
CamIO
MOBOTIX signal module that the camera uses to directly operate lamps, sirens and access
controls, as well as external audio components (speakers and microphones).
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
151/164

CCTV
Abbreviation of Closed-Circuit Television. A television system in which the analog video signal
is transmitted to monitor within one particular environment only (for example, a building). The
term CCTV is often used for video surveillance systems.
CF Card
Abbreviation of Compact Flash Card. An ultra-compact, digital (random-access) memory
medium based on flash memory modules and well-known as an image storage medium
for digital cameras.
CIF, 2CIF, 4CIF (in accordance with PAL TV standard)
Abbreviation of Common Intermediate Format. Corresponds to 1/4 TV image with 288 rows
and 352 columns (0.1 megapixels). 2CIF (1/2 TV image) has the same number of rows (288),
but 704 columns (0.2 megapixels). 4CIF corresponds to the image quality of a traditional TV
image with 576 rows and 704 columns (0.4 megapixels).
CMOS
Abbreviation of Complementary Metal-Oxide Semiconductor. MOBOTIX cameras rely on this
type of image sensor for energy-efficient digitalization of image information.
DevKit
Camera development kit with independent image sensors based on MOBOTIX M12D or M24M
cameras, intended for concealed installation in other devices.
DHCP
Abbreviation of Dynamic Host Configuration Protocol. Allows a server to automatically assign
devices in the network with the appropriate configuration (including the IP address, DNS server
and gateway), as opposed s fixed IP addresses on the individual network devices.
DNS
Abbreviation of Domain Name Service. Allows the domain names of servers on the Internet
(e.g. www.mobotix.com) to be linked (“resolved”) to their corresponding IP addresses (e.g.
212.89.150.84).
Dome Camera
Most often refers to cameras with a round and compact design. The lens can be freely positioned and is protected by a transparent dome-shaped plastic housing.
DSL
Abbreviation of Digital Subscriber Line. Denotes a fast Internet connection capable of providing
bandwidth of up to 16 Mbps for a typical household.
DualDome
Dome camera with two lenses and image sensors such as the MOBOTIX D12D. These lenses
can deliver wide-angle and telephoto images independently of one another.
DVR
Abbreviation of Digital Video Recorder. Commonly describes a dedicated computer with at
least one harddisk that is used to store the video and audio data generated by analog or
digital cameras.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
152/164
Q24M Camera Manual: MOBOTIX Glossary
DynDNS
Abbreviation of Dynamic DNS (or DDNS, Dynamic Domain Name Service). Similar to »DNS,
this links domain names (e.g. mydomain.com) with IP addresses, whereby the IP addresses
may change at any time. This service provides a convenient method to access your MOBOTIX
cameras from home or work if the camera internet connection is not through a »Router, which
assigns a fixed IP address, but instead over a »DSL connection with a dynamically assigned IP
address from the provider. A well-known provider of this (free) service is www.dyndns.org.
Ethernet
The most common technology for communication within a wired network. It provides for
data exchange between all devices (computers, printers, IP cameras, etc.) connected to a
local area network (»LAN).
Event
Refers to a situation when something happens or changes. In terms of video surveillance,
this means a change in the status of an area that is being monitored. This can be movement
of a person, a change in brightness, a drop in ambient temperature, the detection of a noise
via a microphone, an electrical signal at a signal input, the manual operation of a button, etc.
ExtIO
MOBOTIX expansion module that the camera uses to directly operate lamps, sirens and door
openers as well as external audio components (speakers and microphones).
Fast Ethernet
»Ethernet connections with speeds of up to 100 Mbit/s.
FixDome
Camera without moving parts in a dome-shaped housing.
Flash Memory
See »CF Card.
fps
Abbreviation of frames per second (see »Frame Rate).
Frame Rate
Specifies how many frames per second (»fps) are generated and sent by the camera. The
human eye perceives movement as a fluid video sequence when more than 16 images per
second are produced.
FTP
Abbreviation of File Transfer Protocol, one of the standard protocols used to transfer large
files over the Internet. MOBOTIX cameras are using FTP to update webcam images on web
servers, for example.
Gigabit Ethernet
»Ethernet connections with speeds of up to 1000 Mbit/s.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
153/164

Grid Layout
»Layout type in MxControlCenter, which shows cameras in a table with rows and columns
(e.g. the classic »Quad Display with four cameras in a two-by-two grid). In contrast to a
»Background Layout, you can only place the cameras in one of the grid’s display windows.
MxControlCenter comes with a set of predefined grids and also allows creating custom grids.
The »Auto Grid is a special type of grid layout, which automatically adjusts the size of the
display windows according to the display area and the numbers of cameras.
GSM/2G
Abbreviation of Global System for Mobile Communication. Second generation of wireless
telephone technology.
H.264
A standard for video compression (also called AVC video or MPEG-4 Part 10). H.264 is commonly used in »HDTV video broadcasting and SIP Video applications.
HDTV
Abbreviation of High Definition TV. Describes a TV and video broadcasting standard with a
»Resolution of 1980x1080 pixels that commonly uses »H.264 as compression method to
reduce bandwidth requirements.
HiRes
Abbreviation of High Resolution. Refers to high-resolution images (more than 1 megapixel).
Image Compression
Reduces the file size of an image by reducing the amount of redundant image information.
This is particularly important when transferring and saving files, since it lowers the required
»Bandwidth.
Image Post-Processing
Digital image processing. The goal is to correct errors made during image generation (caused
by overexposure, underexposure, blurring, weak contrast, image noise, etc.) in order to create a “better” image.
IP Network
Data »Network based on the Internet protocol (TCP/IP).
IP Phone
Hardware phone, which uses IP packets to establish phone connections via a network (see
also »VoIP).
JPEG
Abbreviation of Joint Photographic Experts Group. This group is responsible for the development of the JPEG standard method for image compression. JPEG is the most common lossy
image format for photos on the Internet. Loss in image quality is barely noticeable at JPEG
quality rates between 99% (lowest compression) and 60%.
LAN
Abbreviation of Local Area Network. Represents a computer network that is usually covering
a small physical area (e.g. a home, office, school, building or manufacturing site).
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
154/164
Q24M Camera Manual: MOBOTIX Glossary
Latency
Interval between capturing the image of a camera and displaying the same image on a
monitor (also called “scene-to-screen time”).
Layout
Describes, how »Video Sources are displayed by MxControlCenter. When displaying the
images from network cameras, the layout determines the positions and resolutions of the
images displayed on the monitor. In addition to the actual video images, you can also incorporate graphic elements such as the location of the cameras, etc. (see »Background Layout,
»Grid Layout, »Auto Grid).
LED
Abbreviation of Light Emitting Diode. An electronic semiconductor component, built in to
MOBOTIX cameras and add-on modules, which emits light when current flows through the
component in the correct direction.
Linux
Free and open source operating system based on the work of Linus Torvalds. Serves as the
operating system for all MOBOTIX cameras.
Logical Network
A system of computers and networked devices that appear as a single network to the user
(even if it runs on more than one »Physical Network).
Megapixel
One million pixels. Larger formats of images can be displayed as a multiple of this, for example,
3 megapixels is equal to 3 million pixels.
MonoDome
Dome camera with one lens, such as the MOBOTIX D24M.
Motion Detection
See .
Motion JPEG (M-JPEG)
Video compression method where each individual image is compressed separately as a
»JPEG image. Unlike »MPEG, the quality of M-JPEG recordings is not dependent on movement within the image.
MPEG
Abbreviation of Motion Pictures Expert Group. Standard for compressing and saving image
and video data, resulting in quality loss. Originally created for playing entertainment content
on PCs, MPEG concentrates on displaying still image material and compromises the quality
of moving image material in order to increase the transmission speed.
MPEG-4 Part 10
A standard for video compression (same as »H.264).
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
155/164

MxControlCenter
MOBOTIX video management software for professional control of mid-sized and large camera
networks.
MxEasy
MOBOTIX video management software for small and compact camera networks of up to
16 cameras.
MxPEG
MOBOTIX-developed protocol for compression and storage of image and video data with
minimal network load and high image quality. The MxPEG »ActiveX control allows video and
audio data from MOBOTIX cameras to be displayed in other applications (including Internet
Explorer). To date, MxPEG remains the only protocol specifically designed for security applications.
NAS
Abbreviation of Network Attached Storage. A storage system connected via an Ethernet cable.
All network devices (cameras) in a »Physical Network have access to this storage system.
Network
Group of computers that are connected via various cables and switches (or hubs) and share
access to data and devices such as printers and network cameras.
NTP
Abbreviation of Network Time Protocol. This protocol is designed to synchronize the clocks of
network devices from a time server that supports this protocol. Go to www.pool.ntp.org
to find public NTP time servers.
PIR
Abbreviation of Passive Infrared Sensor. This sensor is used to detect movements based on
the infrared light emitted by moving persons.
PoE
Abbreviation of Power over Ethernet. A technology for supplying network-ready devices (such
as network cameras) with power via the Ethernet data cable.
Physical Network
A system of computers and networked devices that are connected by network cables, »Switches,
wireless devices or other suitable hardware. Physical networks may include one or more
»Logical Networks or be part of a logical network. The most simple physical network is a
network cable running from one computer’s Ethernet port to the Ethernet port of a second
computer (or a MOBOTIX camera, for example).
Preferred Layout
»Layout of a camera that is automatically displayed by MxControlCenter if that camera sends
an alarm.
PTZ
Abbreviation of Pan/Tilt/Zoom. Refers to the movement of a video camera to the left and right,
up and down, and to the camera’s ability to enlarge an image.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
156/164
Q24M Camera Manual: MOBOTIX Glossary
Quad Display
Layout in which the images from four cameras are displayed in one window.
Resolution
Indicates the number of pixels used to produce an image. The more pixels an image has,
the greater the detail when the image is enlarged. The resolution is expressed as either the
number of pixel columns times pixel rows, or as a total number of pixels. A VGA image has
640 columns and 480 rows (640 x 480 pixels), which equals 307,200 pixels, or approximately
0.3 megapixels.
Ring Buffer
Type of storage where the newest items overwrite the oldest ones if the assigned disk space
is full. Commonly used by MOBOTIX cameras to store audio/video recordings.
RoHS
Abbreviation of Restriction of Hazardous Substances Directive. Refers to EC Directive 2002/95/
EC, which prohibits the use of certain hazardous substances when manufacturing products
and components. The goal of this directive is to prevent these substances from harming the
environment when the products are recycled after their useful life.
Router
Network device that connects multiple networks with one another. The router not only creates the physical connection between the devices in different networks (like a »Switch), it
also analyzes the relevant data packets and forwards (“routes”) these packets to the correct
target network (e.g. the Internet).
SD Card / microSD card
Also called SD Memory Card (abbreviation of Secure Digital Memory Card). A digital storage
medium based on flash storage modules such as USB sticks.
Sequencer
Feature that automatically switches the camera displayed in the main window after a specific
time delay.
SIP
Abbreviation of Session Initiation Protocol. Network protocol for setting up, controlling and
terminating a communication connection via a computer network. SIP is frequently used by
»IP Phones and »Softphones, but more recently also for »Video SIP.
Signal Input/Signal Output
Used for coupling a device that triggers alarms (e.g., a fire alarm system or a network camera) to a control center or another type of transmitter (e.g., an IP phone or other IP device).
Snap Server
»NAS system manufactured by Overland Storage (www.overlandstorage.com). MOBOTIX
MxControlCenter automatically finds all Snap Servers in a »Physical Network.
Snapshot
Photograph of a situation created spontaneously and directly with a mouse click or other
such event directed by the user.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
157/164

Softphone
Computer application that simulates an »IP Phone.
Subnet
Synonym for »Logical Network.
Switch
Hardware used to connect multiple network devices (computers, cameras, printers, etc.) within
a network. A »PoE switch can also supply the cameras with power over an Ethernet cable.
UMTS/3G
Abbreviation of Universal Mobile Telecommunications System. Third generation of wireless
telephone technology.
UPS
Abbreviation of Uninterruptible Power Supply. Refers to devices that continue to supply power
in the event of a sudden power failure. These devices usually operate using a battery. UPS
units are commonly installed on the power lines of devices and systems in order to protect
them in the event of a power failure.
Video Motion Detection
Action of sensing a movement within a particular area. MOBOTIX cameras use algorithmic
methods to detect changes from image to image in predefined areas, while taking into account
preset conditions. MOBOTIX cameras use windows (»Video Motion Window) to determine if
there are movements in a video stream. If a camera detects a movement, it signals an event
and triggers an alarm.
Video Motion Window
Area in the live or recorded video stream in which MOBOTIX cameras can search for movements (see also »Video Motion Detection).
Video SIP
Based on »SIP and creates a video connection between two video-enabled devices via a
network connection (e.g. between a »SIP video phone and a MOBOTIX camera) to transfer
compressed video data (e.g. using »H.264).
Video Source
Any source offering video content that can be displayed in MxControlCenter. These are usually
MOBOTIX cameras, but also third-party IP cameras, recordings stored on file servers and on
»Snap Server »NAS systems, »MxPEG clips and analog cameras connected via MxServer
(e.g. an analog »Dome Camera).
Video Wall
Wall with a set of (usually large) monitors, used e.g. in security applications to provide overview.
VM
Abbreviation for »Video Motion Detection.
VoIP
Abbreviation of Voice over Internet Protocol; see »SIP.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
158/164
Q24M Camera Manual: MOBOTIX Glossary
Wi-Fi
Trademark of the Wi-Fi Alliance (see www.wi-fi.org) that manufacturers of electronic equipment can use to brand certified products belonging to a class of wireless »LAN devices based
on the IEEE 802.1 standards.
Wireless Devices
Electronic devices that use electromagnetic waves to establish voice or data connections
(rather than using some kind of wire connection). Wireless devices typically use »GSM/2G,
»UMTS/3G, »Wi-Fi, among other, less common technologies.
Wizard
Refers to a software component that helps the user install or set up a particular program
and that guides the user through the configuration process by means of simple questions.
WLAN
Abbreviation of Wireless Local Area Network. Used to provide network (and thus, also Internet)
connections without requiring cables. This is a synonym of »Wi-Fi.
Zeroconf
A technology, which allows devices in IP-based networks to automatically “advertise” their
services without the need of a »DHCP server. A printer commonly advertises its printing service
over the network, a MOBOTIX camera its imaging service. Using Zeroconf, MxControlCenter
can find other MOBOTIX cameras, »Snap Servers, etc.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com

Notes
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
159/164
160/164
Q24M Camera Manual
Notes
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com

Notes
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
161/164
162/164
Q24M Camera Manual
Q24M Hemispheric Camera
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
163/164
MOBOTIX - The HiRes Video Company
To demonstrate our confidence in the quality of our products,
MOBOTIX cameras have been used to capture all images that
appear in this manual.
Manufacturer
Executive Board
MOBOTIX AG
Dr. Ralf Hinkel
Kaiserstrasse
67722 Langmeil, Germany
Registration Office: Kaiserslautern Local Court
Germany
Registration Number: HRB 3724
Tel: +49 6302 9816-103
Tax Code: 44/676/0700/4
Fax: +49 6302 9816-190
Tax Office: Worms-Kirchheimbolanden, Germany
http://www.mobotix.com
VAT ID:
sales@mobotix.com
DE202203501
You can find the latest version of this document at www.mobotix.com in the Support section.
Technical specifications subject to change without notice!
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com
EN
Q24M: Camera Manual
The HiRes Video Company
Allround Easy. Allround Secure.
www.mobotix.com
60.165_EN_V3_01/2013
High-resolution 180° Panorama
High-resolution 180° Panorama
Latest PDF file:
www.mobotix.com > Support > Manuals
HiRes Video Innovations
The German company MOBOTIX AG is known as the leading pioneer in network camera technology and its
decentralized concept has made high-resolution video systems cost efficient.
MOBOTIX AG • D-67722 Langmeil • Tel: +49-6302-9816-103 • Fax: +49-6302-9816-190 • sales@mobotix.com