Minicom Advanced Systems IP Control User guide

IP Control
User Guide
w w w . m i n i c o m . c o m
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North American HQ
European HQ
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Linden, NJ, USA
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Tel: + 972 2 535 9666
minicom@minicom.com
Tel: + 1 908 486 2100
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Tel: + 41 44 823 8000
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Technical support - support@minicom.com
5UM70166 V1.7 11/08
IP CONTROL
Table of Contents
1. Welcome ...................................................................................................................... 3
2. Introduction ................................................................................................................. 4
3. Key features ................................................................................................................ 4
4. System components.................................................................................................... 4
5. The IP Control unit ...................................................................................................... 5
6. Pre-installation guidelines........................................................................................... 5
6.1 Avoiding general rack mounting problems ......................................................................................... 6
7. Rack mounting the IP Control ..................................................................................... 6
8. Terminology ................................................................................................................ 7
9. Client computer operating system.............................................................................. 7
10. Connecting the system.............................................................................................. 7
11. Initial settings - Default IP address ........................................................................... 9
11.1 Static IP addresses for a number of units ...................................................................................... 10
12. Logging into the Web interface ............................................................................... 11
12.1 SSL Certificate notes ...................................................................................................................... 12
13. Network > Configuration ......................................................................................... 12
13.1 LAN 1............................................................................................................................................... 12
13.2 KVM.net........................................................................................................................................... 13
14. Network > SNMP settings........................................................................................ 13
15. Administration > User Settings ............................................................................... 14
15.1 Adding a user .................................................................................................................................. 15
15.2 Editing a user .................................................................................................................................. 15
15.3 Deleting a user ................................................................................................................................ 15
15.4 Blocking a user................................................................................................................................ 15
16. Administration > Switch Configuration................................................................... 16
17. Administration > Serial Settings ............................................................................. 17
17.1 Show................................................................................................................................................ 17
17.2 Assign to RPS ................................................................................................................................. 17
18. Security > Settings .................................................................................................. 18
19. Security > SSL Certificate ....................................................................................... 18
20. Maintenance > Firmware Upgrade........................................................................... 19
21. Restore Factory Settings......................................................................................... 20
22. Saving changes and logging out............................................................................. 20
23. Starting a remote session ....................................................................................... 21
23.1 Taking over a busy remote session................................................................................................ 22
23.2 Moving or hiding the Toolbar .......................................................................................................... 22
23.3 Switching to a different server/device ............................................................................................ 23
23.4 Changing the performance settings ............................................................................................... 23
23.5 Adjusting the Video settings ........................................................................................................... 24
23.5.1 Refresh.................................................................................................................................... 24
23.5.2 Manual Video Adjust............................................................................................................... 24
23.5.3 Auto Video Adjust ................................................................................................................... 25
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23.6 Power cycle ..................................................................................................................................... 26
23.7 Keyboard key sequences ............................................................................................................... 26
23.8 Synchronizing mouse pointers ....................................................................................................... 27
23.8.1 Aligning the mice pointers ...................................................................................................... 28
23.8.2 Calibrating mice pointers ........................................................................................................ 28
23.8.3 Manual mice synchronization................................................................................................. 28
23.9 Minicom logo menu features .......................................................................................................... 30
23.10 Full screen mode........................................................................................................................... 31
23.11 Disconnecting the remote session ............................................................................................... 31
24. Troubleshooting - Safe mode.................................................................................. 31
24.1 Entering Safe mode ........................................................................................................................ 31
24.2 Restoring factory defaults ............................................................................................................... 33
24.3 Restoring the device firmware ........................................................................................................ 34
25. Technical specifications.......................................................................................... 35
26. Video resolution and refresh rates.......................................................................... 36
27. Safety....................................................................................................................... 36
28. User guide feedback................................................................................................ 36
29. WEEE compliance ................................................................................................... 36
© 2008 Copyright Minicom Advanced Systems. All rights reserved.
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IP CONTROL
1. Welcome
Thank you for buying the IP Control system. This system is produced by Minicom
Advanced Systems Limited.
This document provides installation and operation instructions for Minicom’s IP
Control. It is intended for system administrators and network managers, and
assumes that readers have a general understanding of networks, hardware and
software.
Technical precautions
This equipment generates radio frequency energy and if not installed in accordance
with the manufacturer’s instructions, may cause radio frequency interference.
This equipment complies with Part 15, Subpart J of the FCC rules for a Class A
computing device. This equipment also complies with the Class A limits for radio
noise emission from digital apparatus set out in the Radio Interference Regulation
of the Canadian Department of Communications. These above rules are designed to
provide reasonable protection against such interference when operating the
equipment in a commercial environment. If operation of this equipment in a
residential area causes radio frequency interference, the user, and not Minicom
Advanced Systems Limited, will be responsible.
Changes or modifications made to this equipment not expressly approved by
Minicom Advanced Systems Limited could void the user’s authority to operate the
equipment.
Minicom Advanced Systems Limited assumes no responsibility for any errors that
appear in this document. Information in this document is subject to change without
notice.
No part of this document may be reproduced or transmitted in any form or by any
means, electronic or mechanical, for any purpose, without the express written
permission of Minicom Advanced Systems Limited.
Trademarks
All trademarks and registered trademarks are the property of their respective
owners.
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2. Introduction
The IP Control extends your KVM (keyboard, video, mouse) from any computer or
server over TCP/IP via LAN, WAN or Internet connection. Now you can control,
monitor and manage your servers from wherever you are, inside or outside the
organization. The IP Control is a cost-effective hardware solution, for secure
remote KVM access & control of a computer/server from the BIOS level independent of the OS. It is designed to connect to a single computer or to a KVM
switch to control multiple servers, over TCP/IP communication.
3. Key features
BIOS level control to any server’s brand and model, regardless of the server
condition and network connectivity, covering the entire spectrum of crash
scenarios.
Compatible with all major operating systems. Supports many hardware and
software configurations for the remote client and the target server computers, as
well as the KVM switch in use.
Web-based Control - Browser based control of a target server, from any
location via secured standard IP connection.
Multi-user view mode - Allows simultaneous users to view remote sessions.
Remote control can be intuitively handed between users with appropriate
permissions.
4. System components
The IP Control system consists of:
•
1 IP Control (p/n 1SU70017)
•
1 KVM cable (p/n 5CB00565)
•
1 RS232 cable (p/n 5CB00566)
•
1 Universal power adapter (p/n 5PSB0005)
•
Rack mount set (p/n 5AC00297)
The RS232 cable connects the IP Control to Serial manageable devices such as
Power Management units, routers, etc.
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IP CONTROL
5. The IP Control unit
Figure 1 illustrates the front panel of the IP Control.
Monitor
Keyboard
LAN
LAN (Ethernet)
connector
Mouse
Figure 1 IP Control ports – side 1
For (optional) local access to the connected computer you connect a keyboard,
monitor and mouse to the above KVM ports. Connect the IP Control to a 10/100
Mbit Ethernet using the LAN port.
KVM In
Serial
Go Local
button
Power
KVM In
Serial
Go Local
3.3V/2A
Power
Power
LED
Figure 2 IP Control ports – side 2
Connect a computer or KVM switch to the KVM In port using the 1 to 3 CPU
cable. You press the Go Local button to disconnect the remote session and access
the computer locally.
Connect an RS232 device to the Serial port using the RS232 cable.
6. Pre-installation guidelines
Place cables away from fluorescent lights, air conditioners, and machines that are
likely to generate electrical noise.
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USER GUIDE
6.1 Avoiding general rack mounting problems
Elevated operating ambient temperature
The operating ambient temperature of the rack environment may be greater than
the room ambient when installing into a closed or multi-unit rack assembly. So
install the equipment in an environment compatible with the maximum rated
ambient temperature.
Reduced airflow
Install the equipment in a rack in such a way that the amount of airflow required
for safe operation is not compromised.
Mechanical loading
Mount the equipment in the rack in such a way that a hazardous condition is not
achieved due to uneven mechanical loading.
Circuit overloading
When connecting the equipment to the supply circuit, consider the effect that
overloading of circuits might have on over-current protection and supply wiring.
Reliable earthing of rack-mounted equipment should be maintained. Give attention
to supply connections other than direct connections to the branch circuit (e.g. use of
power strips).
7. Rack mounting the IP Control
The IP Control comes with screw holes on the side for easy rack mounting, see
figure below.
Screw holes for bracket
Figure 3 Screw holes for rack mounting
Use the L-shaped brackets and screws provided to mount the IP Control on a server
rack or under a table top as illustrated below. The length of the screws used for
connecting the brackets to the IP Control unit must not exceed 5 mm.
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IP CONTROL
Screw L-shaped
brackets to 1 or both
sides of the unit
Figure 4 Connecting the L-shaped bracket
Figure 6 Connected to a table top
Figure 5 Connected to a rack
8. Terminology
Below are some terms and their meanings used in this guide.
Term
Meaning
Target server
The computers/servers that are accessed remotely via the IP
Control.
Client computer
The PC running a remote IP Control session
Remote Session
The process of accessing and controlling Target Servers
connected to IP Control from a User workstation
9. Client computer operating system
Windows 2000 or higher, with Internet Explorer 6.0 or later version. 128 bit
encryption support is required.
10. Connecting the system
Connect the Target Server / KVM switch to the IP Control as follows:
1. Connect the single connector of the KVM cable to the KVM In port of the IP
Control.
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USER GUIDE
2. Connect the other end of the KVM cable to the KVM ports of the Target Server
/ KVM switch.
3. Connect a Network cable to the IP Control LAN port and to an Ethernet port on
your Network switch.
4. Connect the power adapter.
Figure 7 and Figure 8 illustrate the connections to a computer and KVM switch
respectively, with the optional KVM console.
User over IP
Internet / WAN / LAN
P110
SD
LAN
MINICOM
Target PC
IP CONTROL
KVM cable
KVM In
Serial
3.3V/2A
Figure 7 IP Control connections to a computer
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IP CONTROL
User over IP
Internet / WAN / LAN
P110
KVM switch
SD
SERIA MOUS
L
E
POWE
R
K
B
STATION 2
P
MOUS
/2
S
E
SCREE
N
C OMPU TER 5
C OMPUTER 6
C OMPU TER 1
C OMPU TER 2
C OMPU TER 7
C OMPU TER 3
C OMPU TER 8
C OMPU TER 4
KVM cable
Pro Lia nt DL36 0
9.1 - GB 10k
ULT RA2 SCSI
9.1 - GB 10k
ULTRA2 SCSI
Pro Lia nt DL36 0
LAN
9.1 - GB 10k
ULT RA2 SCSI
MINICOM
9.1 - GB 10k
ULTRA2 SCSI
Pro Lia nt DL36 0
9.1 - GB 10k
ULT RA2 SCSI
9.1 - GB 10k
ULTRA2 SCSI
Pro Lia nt DL36 0
9.1 - GB 10k
ULT RA2 SCSI
9.1 - GB 10k
ULTRA2 SCSI
Pro Lia nt DL36 0
IP CONTROL
9.1 - GB 10k
ULT RA2 SCSI
9.1 - GB 10k
ULTRA2 SCSI
Pro Lia nt DL36 0
9.1 - GB 10k
ULT RA2 SCSI
9.1 - GB 10k
ULTRA2 SCSI
Computer rack
Figure 8 IP Control connections to a KVM switch
11. Initial settings - Default IP address
The following sections provide instructions for setting the IP address for the IP
Control unit.
See Figure 9 for an overview of the boot-up process.
By default, IP Control boots with an automatically assigned IP address from a
DHCP (Dynamic Host Configuration Protocol) server on the network. The DHCP
server provides a valid IP address, gateway address and subnet mask.
To identify the IP address, the IP Control MAC address appears on the underside of
the IP Control box. The device number (D.N.) can also be found there.
If no DHCP server is found on the network, IP Control boots with the static IP
address:192.168.0.155.
Note! If a DHCP server later becomes available, the unit picks up the IP settings
from DHCP server. To keep the static IP address, disable DHCP – explained in
section 13.1 on page 12.
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USER GUIDE
Unit boots up
Device network setting
is set to obtain IP address from
DHCP Server
Yes
Every 5 minutes
Is DHCP Server
present in the
connected LAN?
No
Device IP is:
192.168.0.155
No
Yes
IP address is assigned by the DHCP server
No
To access the configuration page of the unit, open IE 6.0 or higher and type:
https://IPaddress/config
Default user: admin
Default password: access
Set static IP
(deselect the DHCP
and set the IP)
Yes
The unit operates with the static IP address
Figure 9 Boot-up process
11.1 Static IP addresses for a number of units
Where you want to connect more than 1 IP Control to the same network and there
is no DHCP server, or you want to use static IP addresses, do the following:
Connect the IP Control units one at a time and change the static IP address of each
unit before connecting the next unit.
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IP CONTROL
12. Logging into the Web interface
Complete the initial setup via the Web configuration interface:
1. Open your Web browser (Internet Explorer version 6.0 or higher).
2. Type the IP Control system IP address - https://IP address/config - and press
Enter. The login page appears, see Figure 10.
Figure 10 Login page
3. Type the default Administrator user name admin and password access (both
lower case).
4. Press Enter. The Web interface opens at the Network Configuration page. See
Figure 11.
5. Bookmark the page for easy reference.
Figure 11 Configuration page
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12.1 SSL Certificate notes
When first connecting to IP Control’s configuration page, 2 browser security
warnings appear. Click Yes to proceed.
The first warning disappears upon first IP Control client installation, when
Minicom’s root certificate is installed.
13. Network > Configuration
Consult your Network Administrator for the network settings.
Device name - Type a name for the IP Control. Default device name consists of the
letter ‘D’ followed by the 6-digit device number (D.N.) found on the silver label on
the underside of the IP Control box. If the DHCP server is published in the DNS
server, you may connect to the IP Control using the device name, as follows:
https://DeviceName
TCP Ports - Choose any 3 TCP ports from port #800 to 65535. (When managed
by KVM.net® II, the port numbers can be changed from KVM.net interface if
needed).
Note
Firewall or router security access list must enable inbound communication through
the selected TCP ports for the IP Control’s IP address.
For Client computer access from a secured LAN, the selected ports should be open
for outbound communication.
13.1 LAN 1
Under LAN 1 in Figure 11, is the following:
Enable DHCP – When a DHCP server is active on the same network to which IP
Control is connected, DHCP provides automatic IP assignment.
When DHCP is disabled – (Recommended) – You can assign a fixed IP address to
the IP Control.
Consult your Network Administrator regarding the use of the DHCP.
Note! Where you have access to the server – your configured (or default) IP
Control device name will appear on the DHCP server’s interface, making it easy to
locate.
When DHCP is disabled, enter the IP Address, Subnet Mask, and Default
Gateway for LAN 1, as given by your Network Administrator.
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IP CONTROL
13.2 KVM.net
KVM.net is a centralized IP based system for secure control of servers and network
devices, power and user administration in the data center environment. KVM.net
combines Out-Of-Band, KVM via IP access with modern IT standards and
requirements. It is the most comprehensive remote server maintenance solution
available in the market today.
Enable KVM.net - Check this option to allow IP Control to be remotely managed
by Minicom’s KVM.net system.
Manager Auto Discovery – when checked, KVM.net automatically detects the IP
Control, if it resides on the same network segment.
Manager IP – If IP Control resides on a different segment, type the static IP
address of the KVM.net Manager. (We advise typing the static IP address of the
KVM.net Manager even if the IP Control resides on the same network segment as
the KVM.net Manager).
14. Network > SNMP settings
From the menu click SNMP settings. The following appears.
Figure 12 SNMP settings
From this page you can activate or deactivate SNMP logging.
Enable traps - Check to enable SNMP traps of IP Control events and operation.
Community – type the SNMP community.
SNMP Manager IP - Enter the SNMP Server IP address.
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15. Administration > User Settings
From the menu click User Settings, Figure 13 appears.
Figure 13 User Settings
On this page an Administrator creates and edits users.
There are 3 levels of user access:
•
Administrator
•
User
•
View only
Administrator
An Administrator has unrestricted access to all windows and settings and can “take
over” any active session (explained in section 23.1 on page 22). An Administrator
can change the name and password of all users.
User
A User can access/control Target Servers, but cannot use the following:
•
Advanced mouse settings
•
Power cycle
A User has no access to the Web configuration interface.
View only
View only can view the screen of any Target Server without keyboard and mouse
control. A “view only” indicator appears on the viewer’s local mouse pointer.
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IP CONTROL
15.1 Adding a user
To add a user:
and type a name and a password. The password must be at
1. Click
least 6 characters – letters or numbers, and must not include the user name, even
if other characters are added.
Note! The following “special” characters: &, <, >, ” cannot be used for either
the user name or password.
Depending on the security level chosen the user name and password parameters
are different. See section 18 on page 18.
2. Select the permission type from the Permission drop down menu.
3. Click
, the user appears in the list of users.
15.2 Editing a user
To edit a user:
1. Select the user from the list.
. You can now change all the parameters – user name,
2. Click
permission and password.
3. Click
, the changes are saved.
15.3 Deleting a user
To delete a user:
1. Select the user from the list.
2. Click
.
3. Click
, the changes are saved.
15.4 Blocking a user
An alternative to deleting a user is blocking a user. This means that the user’s name
and password is stored, but the user is unable to access the system. Check Block to
block a user. Uncheck Block to allow the user access.
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USER GUIDE
16. Administration > Switch Configuration
When a KVM switch is connected to the IP Control system, you must configure the
switch parameters.
To do so:
1. From the menu click Switch Configuration. The KVM Switch Configuration
window appears, see Figure 14.
Figure 14 Switch Configuration
2. Choose the manufacturer and model of the connected KVM switch. The number
of possible connected servers appears in the Server Name section.
3. Change the name of the connected servers by highlighting the server and typing
a new name. Click
to save changes.
Note! Server names left as UNUSED cannot be accessed.
Install switch definition file
Where the KVM switch type is not listed in the manufacturer/model drop-down
lists, you can find the correct Switch Definition file in the Support section of our
website - http://www.minicom.com/phandlj.htm.
1. Load the file onto the Client computer.
2. Locate and install the KVM switch definition file. The switch definition file is
replaced.
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IP CONTROL
17. Administration > Serial Settings
Where you have a Serial device connected to the system you must configure the
RS232 settings.
To do so:
From the menu click Serial Settings, the Serial Settings appear, see Figure 15.
Figure 15 Serial Settings
Type a device name and choose the correct device parameters.
Note! Where you have a Minicom Serial Remote Power Switch connected, see
below Assign to RPS.
17.1 Show
Tick Show to make the Serial device appear in the list of servers/devices that can
be accessed.
17.2 Assign to RPS
Where a Minicom Serial Remote Power Switch (RPS) is connected to the Serial
port, tick this box. All other parameters are then grayed out. See the RPS
Installation Guide for further information on installing and operating the RPS.
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USER GUIDE
18. Security > Settings
Configure the security features, such as Account Blocking, Password Policy and
Idle Timeout, as explained below.
From the Security section click Settings, the Security Settings appear, see Figure
16.
Figure 16 Security Settings
The security Settings elements:
Account Blocking – decide on the number of attempts to login with a wrong
username or password after which there is a time lock or a total block.
Password Policy – You have the option of a standard or high security level of
password. The table below shows the parameters of the 2 options.
Standard security policy
High security policy
6 characters or more
8 characters or more must include at least 1 digit
and 1 upper case letter and 1 “special” character
as follows !@#$%^*()_-+=[]’:;?/{}
Must not include the user name
Must not include the user name
Check the box to enable the high security password policy. Unchecked, the
standard security policy applies.
Idle Timeout – Select the Timeout inactivity period after which the user is
disconnected from the system. Choose No Timeout to disable Timeout.
19. Security > SSL Certificate
You can install an SSL certificate.
To do so:
From the menu, select SSL Certificate, the install SSL Certificate page appears,
see Figure 17.
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IP CONTROL
Figure 17 Install SSL Certificate page
Certificate File - Browse to locate the cer file.
Private File - Browse to locate the private key file in Microsoft pvk format.
Key Password - Type the “private key” password.
Click
.
20. Maintenance > Firmware Upgrade
Upgrade the IP Control firmware to take advantage of new features. Download the
firmware from Minicom’s website at:
http://www.minicom.com/phandlh.htm.
Save the firmware file on the Client computer.
From the menu select Firmware Upgrade. The Firmware Upgrade appears see
Figure 18.
Figure 18 Firmware Upgrade
1. Locate and upload the firmware file.
2. Verify the current and uploaded version of the firmware.
3. Click
. The upgrade starts. On completion, click
The unit reboots. After about 30 seconds the Login page appears.
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USER GUIDE
Note!
Depending on the type of firmware upgrade, the following settings may be erased:
User settings, KVM switch settings, mouse and video adjustments and RS232
settings. For more information refer to the firmware release notes.
The network settings remain intact.
21. Restore Factory Settings
You can restore the IP Control unit to the factory settings. This restores the original
IP Control parameters, resetting all the information added by the administrators,
including: Network settings*, Servers, Switches, Users, Passwords etc.
* You have the option to preserve Network settings – explained below.
Warning! Once reset the data cannot be retrieved.
To restore factory settings:
1. From the menu select Restore Factory Settings. Restore Factory Settings
appears see Figure 19.
Figure 19 Restore factory settings
2. Check the box if you want to preserve Network settings.
3. Click
.
22. Saving changes and logging out
Click
system.
to save any configuration changes and restart the IP Control
To exit the Configuration menu and close the session, click
.
Only one Administrator can log into the Configuration area at a time. An idle
timeout of 30 minutes terminates the session.
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IP CONTROL
23. Starting a remote session
Windows Vista Note! To login to the web interface with Windows Vista, run
Internet Explorer as Administrator. To do this, right-click the Internet Explorer
icon on the Taskbar and select Run as administrator. See Figure 20.
Figure 20 Select Run as administrator
At a Client computer open Internet Explorer (6.0 and above) and type the IP
Control’s IP address. https://IP address. The Login page appears. Type your
username and password and press Enter. By default, the user name is: admin and
the password is access, (both lower case).
On first connection install the Minicom certificate and ActiveX control. You must
login as an Administrator to your computer to install the ActiveX control. Once the
ActiveX control is installed, all types of users can login.
The screen of the Target Server connected directly to IP Control, or the currently
selected server on the KVM switch with IP Control toolbar appears see Figure 21.
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Figure 21 Remote session window
23.1 Taking over a busy remote session
When connecting to a busy Target Server an Administrator has the option to take
over the Target Server. A User only has this option when the current session is run
by another User, but not by an Administrator. The following message appears
Figure 22 Busy remote session options
Choose to Take Over or View Only or Cancel.
23.2 Moving or hiding the Toolbar
The Toolbar can be dragged and dropped to anywhere on the screen, by clicking
and dragging the logo
.
To hide the Toolbar, either:
Double-click the IP Control System tray Icon
.
Or press F9.
To display the Toolbar repeat the above actions. See also page 30.
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IP CONTROL
To minimize the Toolbar:
Click the arrow
. Click again to maximize the Toolbar.
23.3 Switching to a different server/device
To connect to a different server/device:
1. From the Toolbar, click
servers/devices appears.
, or right-click
. A list of connected
2. Click the desired server or Serial device. The screen of the server or the Serial
device window appears.
23.4 Changing the performance settings
In a LAN environment, it is best to leave the bandwidth setting on High. For VPN
and internet environments you may want to alter the settings to increase
responsiveness.
You can alter the bandwidth settings from the Toolbar.
To alter the settings:
From the Toolbar, click
. The Settings.. box appears, see Figure 23.
Figure 23 Settings.. box
Bandwidth
Choose from the following options
Adaptive – automatically adapts to the best compression and colors according to
the network conditions.
Low - Select Low for high compression and 16 colors.
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Medium - Select medium for medium compression and 256 colors. Medium is
recommended when using a standard internet connection.
High - For optimal performance when working on a LAN, select High. This gives
a low compression and high colors (16bit).
Custom – You can choose your own compression and color levels.
Click OK. The chosen setting take effect and the screen of the last accessed Target
Server appears.
23.5 Adjusting the Video settings
To change the video settings:
From the Toolbar, click
. You have the following options:
•
Refresh
•
Manual Video Adjust
•
Auto Video Adjust
Each option is explained below.
23.5.1 Refresh
Select Refresh to refresh the Video image. Refresh may be needed when changing
the display attributes of a Target Server.
23.5.2 Manual Video Adjust
Use the manual video adjustment for fine-tuning the Target Server video settings
after auto adjustment or for adapting to a noisy environment or a non-standard
VGA signal or when in full-screen DOS/CLI mode.
To adjust the video manually:
Click Manual Video Adjust. The manual controls appear, see Figure 24. Also a red
frame appears around the screen. This represents the screen area according to the
Server's screen resolution. Perform the adjustments inside and relative to this
frame.
After adjusting the video manually, you can always revert to Auto settings by
clicking Auto Video Adjust – explained in section 23.5.3 below.
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IP CONTROL
Figure 24 Manual Video Adjustments controls
Brightness / Contrast - use the scales to adjust the brightness and contrast of the
displayed image. Move the sliders to change the displayed image. Click in the area
of the sliders for fine-tuning.
For the following controls choose the appropriate measurement.
Horizontal Offset - defines the starting position of each line on the displayed
image.
Vertical Offset - defines the vertical starting position of the displayed image.
Phase - defines the point at which each pixel is sampled.
Scale – defines the scale resolution of the session image.
Adjust Phase and Scale to reduce noise level to a minimum.
Select Filter - defines the filter of the input video from the server. A higher filter
reduces the noise level but makes the image heavier.
Noise Level - represents the Video "noise" when a static screen is displayed.
23.5.3 Auto Video Adjust
To adjust the video automatically:
Click Auto Video Adjust. The process takes a few seconds. If the process runs for
more than 3 times, there is an abnormal noise level. Check the video cable and
verify that no dynamic video application is running on the Target Server’s desktop.
Perform the procedure where necessary for each Target Server or new screen
resolution.
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USER GUIDE
23.6 Power cycle
Where a Minicom Remote Power switch is connected to the Serial port of the IP
Control, you can power manage the Target servers as follows:
. The Power menu appears, see below.
From the Toolbar, click
Figure 25 Power menu
To send a power cycle command or to power down or up the currently accessed
Target server, select the appropriate option.
Note! Only the currently accessed Target server is affected, so to power manage
other Target servers you must access each one individually.
23.7 Keyboard key sequences
Click
. A list of defined keyboard sequences appears. When clicked, these
transmit directly to the Target Server, and will not affect the Client computer.
For example, select Ctrl-Alt-Del to send this three key sequence to the Target
Server to initiate its Shutdown/Login process.
To add a keyboard sequence:
Click Add/Remove. The Special Key Manager box appears see Figure 26.
Figure 26 Special Key Manager box
To add a predefined sequence:
1. Click Add Predefined. A list of sequences appears.
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IP CONTROL
2. Select the desired sequence and click OK. The sequence appears in the Special
Key Manager box.
3. Click OK. The sequence appears in the Keyboard Key sequence list.
To record a key sequence:
1. From the Special Key Manager box press Record New. The Add Special Key
box appears see Figure 19.
Figure 27 Add Special Key box
2. Give the key sequence a name in the Label box.
3. Click Start Recording.
4. Press the desired keys. The keys appear in the area provided.
5. Click Stop Recording.
6. Click OK.
To edit a key sequence:
1. From the Special Key Manager box select the desired key.
2. Click Edit.
3. Click Start Recording
4. Press the desired keys. The keys appear in the area provided.
5. Click Stop Recording.
6. Click OK.
23.8 Synchronizing mouse pointers
When working at the Client computer, two mouse pointers appear: The Client
computer’s is on top of the Target Server’s. The mouse pointers should be
synchronized. The following explains what to do if they are not synchronized.
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USER GUIDE
Warning
Before synchronizing mouse pointers adjust the video of the Target Server,
(explained above) otherwise mouse synchronization may not work..
23.8.1 Aligning the mice pointers
When accessing the Target Server, the mice may appear at a distance to each other.
To align the mouse pointers:
From the Toolbar click
align.
/ Align or press Ctrl+M simultaneously. The mice
23.8.2 Calibrating mice pointers
A Target Server may have a different mouse pointer speed to the Client computer.
Calibrating automatically discovers the mouse speed of the Target Server and
aligns the two pointers.
To perform the calibration when the Target Server Operating system is, Windows
NT4, 2000 or 98:
/ Calibrate. IP Control saves this alignment so
From the Toolbar click
calibration is only needed once per Target Server.
If the Video Noise Level is above zero, calibration may not work. Go to Video
Adjustment and try to eliminate the noise by pressing Auto video adjust and/or
adjusting the bars in Manual video adjust, then perform the mouse calibration.
Note! If the mouse settings on the Target Server were ever changed, you must
synchronize mouse pointers manually, as explained below.
23.8.3 Manual mice synchronization
If the mouse settings on the Target Server were ever changed, or when the
Operating system on the Target Server is, Windows XP / 2003 Server / Vista /2008
Server, Linux, Novell, SCO UNIX or SUN Solaris you must synchronize the
mouse pointers manually.
To manually synchronize mouse pointers:
1. From the Toolbar click
appears see Figure 28.
/ Manual Settings. The Mouse Settings box
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IP CONTROL
Figure 28 Mouse Settings box
2. Select the Target Server’s Operating System and click OK. Instructions and
sliders appear.
3. Follow the instructions and set any relevant sliders to the same values as set in
the Target Server’s Mouse Properties window.
2 examples!
For Windows XP, go to the Mouse settings on the Target Server and uncheck
Enhance pointer precision.
For Windows NT4. If Mouse Properties were ever changed for the Target Server –
even if they have been returned to their original state - uncheck default .
Click OK. The mouse pointers should be synchronized.
23.8.3.1 USB
The USB option in Mouse Settings box is available for ROC/RICC and X-RICC
USB, USB to PS/2 adapter, Phantom Specter USB and for unsupported operating
systems and SUN Solaris. Use this option if you are sure of the custom acceleration
algorithm you are using, or have been informed so by customer support.
23.8.3.2 Advanced – Mouse Emulation
In the Advanced Mouse settings, you can set the type of mouse that you would like
IP Control to emulate. We recommend not changing the advanced settings unless
there is erratic mouse behavior (the mouse is making random clicks and jumping
arbitrarily around the screen).
Click
the Mouse Emulation box appears see Figure 29.
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USER GUIDE
Figure 29 Mouse Emulation box
Select the mouse connected to the Local Console port on the IP Control, e.g. if the
local mouse is a non-Microsoft 2 button mouse, select Standard Mouse and
uncheck Microsoft Mouse.
Max Rate - this defines the maximum mouse report rate. For Sun Solaris the
default value is 20 in order to support older Sun versions.
23.9 Minicom logo menu features
, a menu appears. From this menu you can
Right click the Minicom logo
access the connected devices. You also have the following features:
Disconnect – You can disconnect the session by clicking Disconnect.
About - Click About to verify the Client, Firmware, KME (Keyboard/Mouse
Emulation firmware) and Switch file versions installed on your IP Control.
Local Settings – Click Local settings, the Client Configuration box appears, see
Figure 30
Figure 30 Client Configuration box
Pointer type – From the Drop-down list you can change the Client computer
mouse pointer to appear as a dot or to not appear at all.
Hide Toolbar – Check this option to hide the Toolbar from the next reconnection
onwards. To toggle the Toolbar on and off, press F9. See above page 22.
Full Screen Mode - Check this option to make the remote session screen appear in
full screen mode from the next reconnection onwards. To toggle the full screen
mode on and off, press F11. (See section below).
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IP CONTROL
23.10 Full screen mode
Work on the Target Server as if you are working on a local computer, with full
screen mode.
To work in full screen mode:
1. Ensure that the Client computer has the same screen resolution as the Target
Server.
2. Press F11. The Internet Explorer window disappears, leaving the Internet
Explorer menu bar at the top.
3. Right click the Internet Explorer menu bar and check Auto-Hide. The Internet
Explorer menu bar disappears. You are in full screen mode.
To exit full screen mode:
Press F11. Or place the mouse at the top of the window to display the Internet
Explorer toolbar and click the Restore button.
Note! Full screen mode can also be activated from the Toolbar menu, see page 30.
(Click Minicom logo in the System tray).
23.11 Disconnecting the remote session
To disconnect the session, on the Toolbar, click
can re-login or close the browser window.
. The Login box appears. You
24. Troubleshooting - Safe mode
From the Safe mode you can:
Restore factory defaults - When you cannot access the system e.g. you have
forgotten the Username or Password, restore factory defaults from the Safe mode.
(Section 21 on page 20 explained how to restore factory settings from the web
interface).
Restore the device firmware – If during a firmware update there is a power
failure and you can no longer access the system you can restore the device
firmware from the Safe mode.
24.1 Entering Safe mode
To enter Safe mode:
1. While powering up the IP Control, press and hold down the Go Local button for
3-4 seconds. The device boots up in Safe mode.
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USER GUIDE
2. Wait until the unit finishes booting (1-2 minutes).
3. You need to know the IP address of the IP Control. The IP address depends on
whether there is a DHCP server on the network. If there is, the DHCP server
assigns an IP address to the IP Control. If there is no DHCP server, the unit
boots with the static IP address 192.168.2.155. See Figure 31 for an overview of
this procedure.
Figure 31 Safe mode procedure
Open Internet Explorer and type the following into the Address box: http://IP
address/config. (Do not start the address with https). The Login page appears,
see Figure 32.
Figure 32 Login page
4. Type username: admin , password: SAFEmode. (Case sensitive). (This
username and password works only in Safe mode). A menu appears, see Figure
33.
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IP CONTROL
Figure 33 Safe mode menu
24.2 Restoring factory defaults
To restore factory defaults:
1. From the menu choose Restore Factory Settings. A warning appears see
Figure 34.
Figure 34 Warning
2. Click
. A further warning appears, see below.
Figure 35 Warning
3. Click OK, the factory defaults are restored. When the process finishes Figure 36
appears.
Figure 36 Reboot
4. Click Reboot to restart the unit.
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USER GUIDE
24.3 Restoring the device firmware
Contact Minicom Technical Support support@minicom.com, to receive the
Upgrade firmware required to restore the device firmware. Save the Upgrade
firmware on the hard disk of a computer connected to the network.
To restore the device firmware:
1. From the Safe mode menu choose Firmware Upgrade.
2. Locate the Upgrade firmware and click Install, then click Start Upgrade. The
firmware upgrades. When the process finishes Figure 37 appears.
Figure 37 Reboot
3. Click Reboot to restart the unit.
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IP CONTROL
25. Technical specifications
Target Server
DOS, Windows, Novell, Linux, SUN Solaris for PC
Operating systems
Client Computer
Windows 2000 or higher with IE 6.0 or higher and
ActiveX
Target Server
Up to 1600 x 1200 @ 85Hz
Resolution
Client Computer
Recommended - resolution should be higher than on
Target Server
Video and mouse synchronization
Both auto and manual modes
Security
128-bit SSL encryption
Ethernet – RJ45 – 10/100 Mbit/sec autosensing
Serial – RJ45
Connections
Local KVM connection – Screen HDD15,
Keyboard./Mouse – MiniDIN6
Computer / switch connection –HDD15, KVM
cable 1.8m. Monitor HDD15, Keyboard./Mouse –
MiniDIN6
Weight
0.2kg / 0.45lb
Dimensions (H x D x W)
3 x 10 x 8 cm / 1.1 x 3.9 x 3.1in
Power adapter
3.3VDC, 2 A.
Operating temperature
0°C to 40°C / 32° to 104°F
Storage temperature
-40°C to 70°C / -40°F to 158°F
Humidity
80% non condensing relative humidity
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USER GUIDE
26. Video resolution and refresh rates
Hz →
56
640x480
60
65
66
70
72
x
x
x
x
x
x
x
720x400
800x600
73
75
76
1024x768
x
x
x
86
x
x
x
85
x
x
x
1152x864
x
x
x
x
x
x
1152x900
x
1280x720
x
1280x768
x
1280x960
x
1280x1024
x
1600x1200
x
x
x
x
x
X
x
x
x
x
x
x
27. Safety
The device must only be opened by an authorized Minicom technician. Disconnect
device from the power source and all cables from the device before service
operation!
28. User guide feedback
Your feedback is very important to help us improve our documentation. Please
email any comments to: ug.comments@minicom.com
Please include the following information: Guide name, part number and version
number (as appears on the front cover).
29. WEEE compliance
WEEE Information for Minicom Customers and Recyclers
Under the Waste Electrical and Electronic Equipment (WEEE) Directive and
implementing regulations, when customers buy new electrical and electronic
equipment from Minicom they are entitled to:
•
Send old equipment for recycling on a one-for-one, like-for-like basis (this
varies depending on the country)
•
Send the new equipment back for recycling when this ultimately becomes
waste
Instructions to both customers and recyclers/treatment facilities wishing to obtain
disassembly information are provided in our website www.minicom.com.
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IP CONTROL
Regional Offices
Germany
France
Italy
Kiel
Vincennes
Rome
Tel: + 49 431 668 7933
info.germany@minicom.com
Tel: + 33 1 49 57 00 00
info.france@minicom.com
Tel: + 39 06 8209 7902
info.italy@minicom.com
England
China
Asia Pacific / S. Korea
Tel: + 44 121 288 0608
Tel: +86 21 6445 3181
Tel: +972 2 535 9618
info.uk@minicom.com
info.china@minicom.com
info.ap@minicom.com
www.minicom.com
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USER GUIDE
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