Motorola M800 BAG PHONE Specifications

Dear customer,
Motorola M800 Bag Phone was designed as a carry-case solution, which enables
clients in a variety of industries such as: Oil and Gas, Agriculture and Forestry to
stay connected while on the job or in the field. With its ease of portability, large,
widely spaced keypad, high resolution display, voice activation feature and all
round hands-free environments, the M800 Bag Phone is the more convenient way
to talk, work and travel.
Key Product Features
•
•
•
•
•
•
•
Stay connected no matter the circumstances. The M800 Bag Phone
provides extended power output support for high-level network
coverage, internal antenna for use in an office and on the move, or an
optional external antenna for use in vehicles and boats.
The M800 Bag Phone offers multiple power sources support, for use
with a cigarette lighter adaptor, wall socket charger or a rechargeable
battery.
The M800 Bag Phone, together with Motorola’s MPT program
provides high-speed data transmission such as E-mails, faxes and
files.
The M800 Bag Phone provides the ability to access its functionality by
speaking to the phone in English or French Canadian. Voice activation
features include: name dialing, which enables you to speak a voice tag
that you have saved for a phonebook entry; number dialing, which lets
you speak a phone number for the M800 Bag Phone to dial; and voice
activated menu access, which allows you to browse to frequently used
menu options by attaching voice tags to them.
The M800 Bag Phone high quality hands-free operation enables you
to communicate in a more convenient way while in a traveling
environment. With its innovative noise and echo suppression, the
M800 Bag Phone provides natural sound quality and eliminates
intrusive noise, allowing the user to hear clearly and be heard without
effort or interference.
The Bag Phone’s enhanced illuminated graphic display is designed for
easy reading using 8 mm character height, with an adjustable
backlight and contrast display setting.
A well-spaced keypad with large, illuminated tactile keys makes it
easier for you to dial when mobile.
* Various phone features are network dependant.
** Specifications subject to change without prior notice.
Total Customer Satisfaction
Absolute customer satisfaction is Motorola’s top priority. If you have a question,
suggestion or any other issue concerning the Motorola M800 Bag Phone,
Motorola wants to hear from you.
Motorola Australia Customer Care
Motorola New Zealand Customer Care
Motorola Canada Customer Care
Motorola USA Customer Care
1300138 823 8am – 6pm Australia EST
0508 668-676 10am - 8pm
1-800-461-4575
866-289-6866
Total Customer Satisfaction - 1
MOTOROLA, the Stylized M Logo and all other trademarks indicated as such
herein are trademarks of Motorola,Inc.® Reg.U.S. Pat.&Tm.Off. TrueSync,
Sidekick, Starfish and the Stylized Starfish Logo are registered trademarks of
Starfish Software,Inc., a wholly owned independent subsidiary of Motorola,Inc. All
other product or service names are the property of their respective owners.
©2005 Motorola,Inc. All rights reserved.
Software Copyright Notice
The Motorola products described in this manual, may include copyrighted
Motorola and third party software stored in semiconductor memories or other
media. Laws in the United States and other countries preserve for Motorola and
third party software providers certain exclusive rights for copyrighted software,
such as the exclusive rights to distribute or reproduce the copyrighted software.
Accordingly, any copyrighted software contained in the Motorola products may not
be modified, reverse-engineered, distributed, or reproduced in any manner to the
extent allowed by law. Furthermore, the purchase of the Motorola products shall
not be deemed to grant either directly or by implication, estoppel, or otherwise,
any license under the copyrights, patents, or patent applications of Motorola or
any third party software provider, except for the normal, non-exclusive, royaltyfree license to use that arises by operation of law in the sale of a product.
2 - Total Customer Satisfaction
WELCOME
Welcome to the world of Motorola digital wireless Communications!
We are pleased that you have decided to choose the Motorola M800 Bag Phone.
USB
Cable
DC Car
Adapter (CLA)
M800 Phone
Swivel
Antenna
Handset
External
Microphone
Battery
AC Wall adapter
WELCOME - 3
Table of Contents
Total Customer Satisfaction
Software Copyright Notice
WELCOME
Table of Contents
About This Guide
Getting Started
The Bag
The Handset
Battery Compartment
Swivel Antenna
Accessories
External Microphone
Power Adaptors
Optional Accessories
Using The Phone
Navigating To a Menu Feature
Menu Map
Main Menu
Settings
Getting Started
Turning Your Phone On
Making a Call
Ending a Call
Answering a Call
Seeing Your Phone Number
Using Your Phone
Phone Display
Zooming In and Out
Adjusting Volume
Making and Answering Calls
Redialing a Number
Using Automatic Redial
Using Caller ID
Viewing the Received Calls or Dialed Calls List
Calling an Emergency Number
Automatic Location Information
Canceling an Incoming Call
Calling with Speed Dial
Calling with One-Touch Dial
Using Features While On a Call
Using Call Waiting
Making a Three-Way Call
Additional On-Call Features
4 - Table of Contents
1
2
3
4
7
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7
10
11
12
13
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15
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18
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23
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24
24
26
26
27
27
27
28
28
29
30
31
31
31
34
34
34
35
Using Menus
Navigating to a Feature
Entering Text
Choosing a Text Mode
Using Tap Method: English/French Canadian
Using Symbol Mode
Using iTAP™ Software Predictive Text Entry Method
Menu Feature Descriptions
Main Menu
Settings Menu
Recent Calls
Viewing Received Calls or Dialed Calls
Last Number Entered
Viewing and Resetting Call Timers
Phonebook
Viewing Entry Details
Storing a Phonebook Entry
Storing a Split Number
Recording a Voice Name For a Phonebook Entry
Dialing a Phonebook Entry
Editing a Phonebook Entry
Sorting the Phonebook List
Icon Viewer
Datebook
Week View
Day View
Event View
Adding a Datebook Event
Changing Event Information
Copying an Event
Deleting an Event
Messages – Voicemail
Storing Your Voicemail Number
Receiving a Voicemail Message
Listening to a Voicemail Message
Canceling the “Voice Message” indicator
Messages – Text
Setting up the Text Message Inbox
Receiving a Text Message
Reading, Locking, or Deleting a Text Message
Sending a Text Message
Sending a Quick Note Text Message
Viewing the Status of Sent Text Messages
Ring Styles
Customizing a Ring Style
Activate and Deactivate Ringer IDs
Set Ringer or Keypad Volume
36
36
40
40
40
43
44
48
48
52
58
58
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60
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Table of Contents - 5
Creating Alert Tones
Setting Reminders
Shortcuts
Standard Shortcuts
Creating a Shortcut
Using Shortcuts
TM
VoiceNotes
Recording a VoiceNoteTM
Viewing the VoiceNotesTM List
Playing a VoiceNoteTM
VoiceNoteTM Controls
Locking a VoiceNoteTM
Deleting a VoiceNoteTM
Voice Activation
Dialing Names
Voice-Activated Speed Dialing
Dialing Digits
Voice Shortcuts to Features
Micro-Browser
Starting a Micro-Browser Session
Using Web Pages
Calculator
Calculating Actions
Converting Currency
Adjusting Your Settings
Reordering Menu Items
Customizing a Soft Key Function
Screen Saver
Data and Fax Calls
Sending a Data or Fax Call
Receiving a Data or Fax Call
Security
Assigning a New Code or Password
If You Forget a Code or Password
Locking and Unlocking Your Phone
Troubleshooting
Safety and General Information
Wireless Phone Safety Tips
6 - Table of Contents
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About This Guide
This user guide introduces you to the components and features of your Bag
Phone.
Getting Started
The Bag
The Motorola M800 Bag Phone bag contains the bag phone set in a portable,
easy to carry manner.
The bag’s chassis contains the following elements:
•
Connector panel
•
LED and buzzer indicators
Also attached to the bottom of the bag is an accessory pauch.
About This Guide - 7
Connector Panel
The connector panel is used to connect various elements to the Phone Bag.
These elements are:
•
•
•
External DC power source connector
External Microphone connector
MINI USB cable connector
DC Socket DCMINI USB
Connector
Socket
External
Microphone
LED and Buzzer Indicators
The LED and buzzer indicators are used to indicate the status of the battery, and
the connection or disconnection of the external microphone or power supply.
LED status
Description
Steady Green
Blinking Orange
and Green
Blinking Red
Blinking Green
Working from CLA or AC power supply and not charging.
Charging
8 - Getting Started
Low battery
Supply voltage from back up battery
Buzzer
Beep type
Description
High pitch beep
Medium pitch beep
Low pitch beep
Low battery
External Microphone connected or disconnected
External DC supply connected or disconnected
Safety Belt
To Mount and firmly locate the bag when driving, the bag has two optional seat
belt loops through which you can slide and lock your passenger’s seat safety belt.
Getting Started - 9
The Handset
The Motorola personal handset enables you to conduct private conversations and
use the voice activation dialing features. Pressing the PTT button on the handset
invokes the VAD name and number dialing features.
To use the handset:
1
2
3
Pick up the handset.
Press the PTT twice for number dialing and once for name dialing.
End conversations via the PTT button on the handset.
Note: If the handset is not hooked to the cradle, an incoming call will not be
heard.
10 - Getting Started
Battery Compartment
The Motorola M800 Bag Phone contains a Battery compartment for the backup
battery.
To replace a battery:
1 Unzip the battery compartment zipper.
2 Pull the battery out of its compartment and then out of its box.
3 Disconnect the battery from its connector.
4 Connect the new battery to the connector and replace it in its box and
compartment.
5 Zip the battery compartment zipper.
Getting Started - 11
Swivel Antenna
The Motorola M800 Bag Phone contains a swivel antenna.
Before placing a call, or when unit is expecting a call:
1
2
Open the bag’s cover.
Straighten the antenna.
12 - Getting Started
Accessories
External Microphone
The M800 Bag Phone offers an external microphone for use in your car.
To connect the external microphone:
1
2
Connect the external microphone to the microphone connector located on the
connector panel. Place the cable in the Velcro loop to make sure the connector
won’t come out.
Slide the external microphone clip on your driver seat’s visor. Locate the external
microphone away from the car window to avoid background noise.
Accessories - 13
Power Adaptors
The M800 Bag Phone offers two different manners of external power connection.
CLA Power Adaptor
The CLA power adaptor allows you to connect the M800 Bag Phone to your car’s
cigarette lighter adaptor.
To use the M800 Bag Phone with your car’s cigarette lighter adaptor, connect the
adaptor to the DC socket in the Connector panel. Place the cable in the Velcro
loop to make sure the connector DC jack won’t come out.
Wall Socket Power Adaptor
The wall socket power adaptor allows you to connect the M800 Bag Phone to your
wall socket adaptor.
To use the M800 Bag Phone with your Wall Socket Power Adaptor, connect the
adaptor to the DC socket in the Connector panel. Place the cable in the Velcro
loop to make sure the connector DC jack won’t come out.
14 - Accessories
Optional Accessories
Motorola advises use of original accessories of its manufacture. It is emphasized
that the warranty provided for the phone is invalid in cases where the fault was
caused by connection to equipment and/or devices that are not original or
approved by Motorola for distribution (paragraph 6 of the warranty). Original
accessories are at your disposal and available for purchase from authorized
outlets. Please contact your network service provider for information on the
availability or accessories and their purchase.
Booster
MINI USB cable
• The MINI USB Cable is used to send and receive data and fax calls to your
portable computer.
• The Booster is used to boost the unit’s transmission.
Optional Accessories - 15
Using The Phone
This section introduces you to the many features of your Bag Phone’s M800
mobile phone.
Voice Activation Key
Name dialing, number dialing,
voice browser, VoiceNotesTM,
answering and ending a call
Menu Key
Left Soft Key
Right Soft Key
Perform functions identified
by left display prompt.
Perform functions identified
by right display prompt.
Send Key
Send and answer calls,
view recently dialed calls
list.
End Key
End phone calls, exit menu
system.
Volume Keys
2-Way Navigation Key
Adjust earpiece and
ringer volume.
Scroll through menus and
lists. Press up and hold to
open browser.
Voicemail
Press and hold the key for
direct access to voicemail.
Power On/Off Key
Handset connector port
16 - Using The Phone
Navigating To a Menu Feature
Use the menu system to access your phone’s features. This guide shows you how
to select a menu feature as follows:
> Messages
Find The Feature
> New Message
In this example, you must press ,
features and select it using
Message option and select it.
scroll using
to Messages
(Select), and subsequently scroll to the New
Optional Features
This label identifies an optional network or subscription-dependent
feature that may be contingent upon payment. Possibly not all
service providers offer these features in all geographical areas.
Contact your service provider for more information about the
availability of these features.
Optional Accessories
This label identifies a feature that requires an optional Motorola OriginalTM
accessory available for purchase separately. Please contact your
service provider for information about the availability and purchase of
these devices.
Using The Phone - 17
Menu Map
Main Menu
¾ Phonebook
¾ Search
¾ Recent Calls
•
•
•
•
•
•
Received Calls
Dialed Calls
Notepad
Call times
Data times
Data volumes
¾ Messages
•
•
•
•
•
•
•
Voicemail
Create Message
Inbox
Outbox
Quick Notes
Drafts
Browser Alerts
¾ Browser
¾ Settings
¾ Icon Viewer
¾ Shortcuts
¾ Calculator
¾ Datebook
¾ VoiceNotesTM
(see page 51)
18 - Menu Map
Settings
¾ Ring Styles
• Loud Detail
• My Tones
¾ Phone status
• My Tel. Number
• Other Information
¾ Browser Setup
¾ Connection
• Incoming Call
¾ In-Call Setup
• In-Call Timer
• Answer Options
¾ Security
• Phone Lock
• Lock Application
• New Passwords
¾ Location
• Location on
¾ Voice Activation
• Language
• Voice Comments
• Training
Menu Map - 19
Other Settings
¾ Personalize
•
•
•
•
•
Main Menu
Keys
Greeting
Screen Saver
Banner
¾ Initial Setup
•
•
•
•
•
•
•
•
•
•
•
Auto PIN Dial
Automatic Redial
Backlight
Zoom
Scroll
Animation
Language
Contrast
DTMF
Master Reset
Master Clear
¾ Network
• Current Network
¾ Car Settings
• Auto Answer
20 - Menu Map
These are the standard shortcut menus in the telephone device.
Shortcuts
Display my telephone number:
Press
(Display the name pressing the right soft key
displays the
number).
Dialing Voicemail:
Press and hold
Go to the dialed calls list:
Press
Exit the menu system:
Press
Volume:
During a call, press the volume keys on the
side of the device.
Ringer volume:
On the standby display, press the volume
keys on the side of the device.
Menu Map - 21
Getting Started
Turning Your Phone On
Do this
1 Press and hold
seconds
for 3
To
Turn on your phone
On/Off Key
2
3
If required, key in the 4-digit
unlock code and press OK
)
(
Unlock the phone
The unlock code is set to the last
4 digits of your phone number.
While switching the vehicle
on/off (using the ignition switch),
the device will turn on
Making a Call
Do this
1 Press the keypad keys
To
Dial the phone number
Tip: If you made a mistake,
) to
press DELETE (
delete the last digit, or press
and hold DELETE (
) to
clear all digits.
2 Press
22 - Getting Started
Make the call
Ending a Call
Press
or the voice activation key
To
End the call
Answering a Call
When you receive a call, your phone rings and/or lights up and displays an
incoming call message.
Press
or press ANSWER or
press the voice activation key
To
Answer the call
Note: if your phone is locked, you must unlock it to answer the call.
Seeing Your Phone Number
Press
To
See your phone number
Getting Started - 23
Using Your Phone
See page 16 for a basic phone diagram.
Phone Display
The idle display is the standard display that you see when you are not on a call or
using the menu.
Labels at the bottom corners of the display show the current functions of the soft
(menu) indicator at the bottom center of the display indicates that you
keys. A
to enter the main menu.
can press
Signal Strength Indicator vertical bars show the strength of the network
(no signal)
connection. You cannot make or receive calls when the
indicator is displayed.
Digital Signal Indicator
identifies a digital network.
In Use Indicator shows that a call is in progress.
24 - Using Your Phone
Message Waiting Indicator appears when you receive
voicemail or a text message.
Menu Indicator indicates that you can press
menu or open a feature sub-menu.
to enter the main
Ring Style Indicator
=
Loud Detail
My Tones
Using Your Phone - 25
Zooming In and Out
You can zoom in and out to display more information on the screen.
Find The Feature
> Settings
> Other Settings
> Initial Setup > Zoom
Adjusting Volume
Press the up and down volume keys
to:
• Increase and decrease call
volume in external speaker
or handset during a call.
• Increase and decrease the
ringer volume when the idle
display is visible.
26 - Using Your Phone
Volume
Keys
Making and Answering Calls
For basic instructions on how to make a call, end a call, or answer a call, see
page 23.
Redialing a Number
If you hear an ordinary busy signal:
Press
To
1
2
Hang up
Redial the busy number
Using Automatic Redial
If the network is busy, you hear a fast busy signal, and your phone displays Call
Failed.
With automatic redial, your phone automatically redials the number for four
minutes. When the call goes through, your phone rings one time, displays Redial
Successful, and then connects the call.
You must turn on automatic redial to use the feature. See the “Auto Redial” option
on page 55.
When automatic redial is turned off, you can manually activate the feature to redial
a phone number. When you hear a fast busy signal and see Call Failed:
Press
twice
To
Activate automatic redial
Making and Answering Calls - 27
Using Caller ID
Calling line identification (caller ID) displays the phone numbers for
incoming calls to your phone.
The phone displays the caller’s name when the name is stored in
your phonebook, or Unknown Call when caller ID information is not
available.
Returning an Unanswered Call
Your phone keeps a record of your unanswered calls, and displays the following
items:
•
indicator (missed call).
• X Missed Calls Y Unknown, where X is the total number of missed
calls and Y is the number of missed calls with no caller ID information.
Press
1 DISPLAY (
To
)
See the received calls list
2
Select a call to return
3
Make the call
Viewing the Received Calls or Dialed Calls List
Your phone keeps lists of the calls you recently received and dialed, even if the
calls did not connect. The lists are sorted from newest to oldest, and contain up to
10 entries. The oldest entries are deleted as new ones are added.
Shortcut: From the idle display, press
to display the dialed calls list.
Find The Feature
Press
1
2
up or down
SELECT (
)
3
> Recent Calls
To
Scroll to Received Calls or Dialed
Calls
Select the list
Scroll to an entry
Note: The symbol 9 means the call is
connected.
4
28 - Making and Answering Calls
Call the entry’s number
Press
To
Note: Press and hold
for 2 seconds
to send the number as DTMF tones
during a call.
or
Calling an Emergency Number
Your service provider programs one or more emergency phone numbers, such as
911, so that you can call under any circumstances, even when your phone is
locked.
Note: Emergency numbers vary by country. Your phone’s preprogrammed
emergency number(s) may not work in all locations, and sometimes an
emergency call cannot be placed due to problems in the network or other
interference issues.
Press
1 keypad keys
To
Dial the emergency number
2
Call the emergency number
Making and Answering Calls - 29
Automatic Location Information
Automatic Location Information:
ALI Indicator Shows the status of the automatic location
information feature:
= ALI on
= ALI off
> Settings
> Location
LOCATION
Hiding or Showing Location Information
The Automatic Location Information (ALI) feature is capable of
updating the network where you are physically located. This
feature is only available in certain models.
(ALI on) indicator.
When ALl is set to Location On, your phone displays the
Services may use your known location to provide useful information (for example,
driving directions, or the location of the nearest bank).Your phone prompts you
when the network or a service asks for your location. You can refuse at this point.
When ALI is set to 911 Only, your phone displays the
(ALI off) Indicator, and
the phone does not send location information unless you cal the emergency
phone number (such as 911).
Find The Feature
Press
1
2
SELECT (
> Settings
> Location
To
Scroll to Location On or 911 Only
)
30 - Making and Answering Calls
Select the setting
Canceling an Incoming Call
While the phone is ringing or alerting:
Press
To
or IGNORE (
)
Cancel the incoming call
Depending on your phone settings and/or service subscription, the
call may be forwarded to another number, or the caller may hear a
busy signal.
Calling with Speed Dial
Each entry you store in your phonebook is assigned a unique speed dial number,
which identifies the stored location of the entry in the phone memory. To speed
dial a phonebook entry:
Press the digits of the phonebook entry you want to call. Hold the last digit
continuously until the number dials.
For example:
• To dial phonebook entry 99, press 9 and than long press on 9.
• To dial phonebook entry 7, long press on number 7.
You must hold down the last digit of the phonebook entry for this feature to work,
even if it is just a single digit.
Calling with One-Touch Dial
To call phonebook entries 1 through 9, just press and hold the one-digit speed dial
number for one second.
We recommend that you reserve phonebook entry 1 (speed dial number 1) for
storing and dialing your voicemail number (Voicemail service of the service
provider). In many cases, your service provider has already done this for you. If
necessary, see page 75 to store your voicemail number for one-touch dial access.
Making and Answering Calls - 31
Calling a Number in a Text Message
Calling a Number in a Text Message
To call a phone number embedded in a text message that you receive, highlight or
open the message and then:
Press
1
To
Open the Inbox Menu
2
Scroll to Call Back
3
SELECT (
)
Call the number
Additional Calling Features
While dialing (with digits visible in the display), open the Dialing Menu to perform
the following tasks:
Press
1
> Attach
Number
2
> Insert Pause
3
> Insert Wait
4
> Insert ‘n’
5
> Send
Message
32 - Making and Answering Calls
To
Attach a number from the phonebook or
recent call lists
Insert a p (pause) character
For more information, see page 65.
Insert a w (wait) character
For more information, see page 65.
Insert an n (number) character
For more information, see page 65.
Open a new text message with the
number in the To field
You can also call a number using these features:
Do This
1 Press and release the voice
activation key, then say a voice
name.
To Call
A phonebook entry using voice dial.
See page 65.
Voice
Activation Key
2
Press
> Recent Calls
> Received Calls or
> Dialed Calls
> Entry to Call
A missed call, or a recent received or
dialed call
Making and Answering Calls - 33
Using Features While On a Call
Using Call Waiting
When you are on a call, an alert tone sounds to indicate that you
have received a second call.
Press
To
1
Answer the new call
2
Switch back to the first call
Making a Three-Way Call
During a call, you can call and connect a third party for a three-way
call. You cannot do this if you already have a call on hold.
Press
1 keypad keys
or
left soft key
2
To
Dial the third party’s number
View the phonebook and select the
desired number
Call the number
Connect the two calls
3
End the entire call
4
or
Note: Some networks may use the following procedure to establish a Three-Way
Call.
1. Dial the first person – wait for them to answer.
2. Dial the third person – when they answer, you may talk privately before
rejoining the original call. (If your call to the third person is not successful,
press 1
3.
to return to your original caller.)
Join all the calls together, press 3
.
34 - Using Features While On a Call
or to switch between callers, press 2
Additional On-Call Features
Press
1 MUTE (
) (if available) or
To
Mute the call
> Mute
2
> My Tel. Number
See your phone number
3
> Received Calls or
View recent received or dialed call
numbers
4
> Messages
View or send messages
5
> Datebook
View datebook entries
6
> Other Information
View phone specifications
Dialed Calls
Using Features While On a Call - 35
Using Menus
Navigating to a Feature
Use these keys to move through the menu system:
36 - Using Menus
Selecting a Menu Item
Some features require you to select an item from a list:
• Press
to scroll up or down and highlight the item you want.
• In a numbered list, press a number key (1-9) to highlight the item.
• In an alphabetized list, press a key multiple times to cycle through the
letters on the key and highlight the closest matching list item.
Using Menus - 37
Adding Information to an Item
Some features require you to enter information:
• Enter numbers or text with the keypad.
• When an item has a list of possible values, press
or
to the
left or right to scroll through and select a value.
• When an item has a list of possible numeric values, press a number
key to set the value.
• If you enter or edit information and do not want to save your changes,
press
38 - Using Menus
to exit without saving.
The Message Center lets you compose and send text messages.
A flashing cursor shows where text will appear:
When you enter text using the standard tap method, the flashing cursor changes
to a block cursor, and the soft key functions change:
Using Menus - 39
Entering Text
Multiple text entry methods make it easy for you to enter names, numbers, and
messages on your phone.
Choosing a Text Mode
Press
Press
following:
from any text entry screen to select a text mode.
and Entry Method appears, then press
to find the
iTAP English/
French Canadian Let the phone predict each word as you enter it. See page 44.
Tap Method
English:
Enter letters (English/French Canadian), numbers, and symbols
by pressing a key one or more times. See page 42.
Numeric
Enter numbers only.
Symbol
Enter symbols only. See page 43.
Browse your phonebook or recent call lists to select a name or
number.
Browse
Note: The text mode you select remains active until you change it by selecting
another mode.
Using Tap Method: English/French Canadian
This is the standard mode for entering text on your phone.
Press
from any text entry screen and select the Tap Method menu
option.
Do This
To
Select a letter, number, or symbol shown
1 Press a number key one or
in the “Character Chart” on page 42.
more times
2 Continue pressing number keys Enter the remaining characters
3
Press OK (
40 - Entering Text
)
Store the text when you are finished
General Text Entry Rules
Press a number key repeatedly to cycle through its characters. See “Character
Chart” on page 42.
• If you do not press a key for two seconds, the character in the block
cursor is accepted, and the cursor moves to the next position.
• The first character of every sentence is capitalized (while the character
is highlighted by the block cursor, press
to force it to lowercase).
Entering Text - 41
Character Chart
Use this chart as a guide for entering spaces, letters, numbers, and symbols with
the tap method.
space . 1 ? ! , @ _ & ~ : ; " - ( ) ' ¿ ¡ % £ $ ¥ ¤ €
a b c 2 ä å á à â ã æ α β ç
d e f 3 δ ë é è ê ε φ
g h I 4 Ï Í Ì Î γ η ι
j k l 5 κ λ
m n o 6 ñ ö ø ó ò ô µ υ ω
p q r s 7 π ß σ
t u v 8 θ ü ú ù û τ
wx y z 9 ξ ψ
+ - 0 x * / \ [ ] = > < # §
Note: This chart may not reflect the exact character set available on your phone.
There may be slight variations depending on your software version.
42 - Entering Text
Using Symbol Mode
Your phone provides an alternate way to enter symbol characters in a message.
from any text entry screen and select the Symbol menu
Press
option.
Do This
1 Press a number key one time
2
Press
or
or
Press the number key multiple
times
3
Press SELECT (
)
To
Display its symbol options at the
bottom of the display
See “Symbol Chart” on page 44.
Highlight the symbol you want
Enter the symbol at the flashing cursor
location
Entering Text - 43
Symbol Chart
Use this chart as a guide for entering characters in symbol mode.
space . ? ! , @ _ & ~ : ; " - ( ) ' ¿ ¡ % £ $ ¥
¤ €
\ _ @
/ : ;
" & '
( ) [ ] { }
¿ ¡ ~
< > =
$ £ ¥ ¤ €
# % *
+ - x * / = > < # §
Using iTAP™ Software Predictive Text Entry
Method
iTAP™ software provides a predictive text entry method, that lets you enter a
word using one keypress per letter.
Press
from any text entry screen and select the iTAP English/
French Canadian menu option.
Note: You can switch languages within a message in iTAP text mode. Press
to select the text mode and the language you want to use.
44 - Entering Text
Enter Words
Do This
1 Press a number key one time
To
Enter the first letter of the word
2
The letters associated with the key are
shown at the bottom of the display.
Enter the rest of the word
Press number keys (one per
letter)
3
Press
4
Press SELECT (
Alternative words and letter
combinations are shown at the bottom
of the display. The word choices are
updated with each keypress.
Highlight the word you want
or
)
Enter the word at the flashing cursor
location.
A space is automatically inserted after
the word.
For example, to spell the word “act,” press
shows:
>
>
. The display
Entering Text - 45
Entering Novel Words
You may enter a word that the iTAP software does not recognize. If the word you
want is not displayed:
Do This
Press DELETE (
1
) one
or more times
To
Delete letters until you see a letter
combination that matches the start of the
word
Highlight the letter or letter combination
2
Press
3
Press SELECT (
4
Continue to enter letters and
highlight letter combinations
or
) then
press
Shift the text entry cursor to the left and
“lock” the selected word portion
Spell the word
Punctuation
Press
or
46 - Entering Text
To
Enter punctuation or other characters as
shown in the
“Character Chart” on page 42.
Entering Numbers
Do This
1 Enter the first digit and then
highlight it
To
Put the iTAP software in number entry
mode
2
3
Add digits to the number
Press number keys
Press SELECT (
)
Enter the number at the flashing cursor
location
Delete Letters and Words
Place the cursor to the right of the text you want to delete, and then do the
following:
Do This
1
Press DELETE (
2
Hold DELETE (
To
)
)
Delete one letter at a time
Delete the entire message
Entering Text - 47
Menu Feature Descriptions
This chapter describes all of your phone’s features in order of the menu map
shown on page 18.
Main Menu
RECENT CALLS
Received Calls
> Recent Calls
> Received Calls
View a list of recently received calls. See page 58.
Dialed Calls
> Recent Calls
> Dialed Calls
View a list of recently dialed calls. See page 58.
Notepad
> Recent Calls
> Notepad
Call or store the last number entered on the keypad. See page 59.
Call Times
> Recent Calls
> Call Times
View call timers that track time spent on your last call, dialed calls,
received calls, all calls since reset, and all calls total. See page 60.
48 - Menu Feature Descriptions
PHONEBOOK
> Phonebook
Store names and numbers as entries in your phonebook, then call
numbers by selecting them from the phonebook list. See page 62.
ADVANCED SEARCH
> Advanced search
To improve your user experience, Motorola is pleased to introduce a fast
and easy-to-use search mechanism for the telephone directory in your
unit.
To search for names:
1.
On the main screen, select the Telephone Directory menu (press
Select or use the Main menu screen).
2.
Press Select again to access the Search menu. A new screen
opens with the message Name.
3.
Enter one or several characters of the name you are trying to find.
4.
Press OK (using the softkey on the right) to activate the search
mechanism. If there is no name with the selected character, the
screen displays the name with the next character in the alphabet.
You can search for names in English and French Canadian.
5.
To view the details of the contact, press Menu and then the Select
softkey.
Press
1
2
3
4
5
Description
To search for a name in the telephone directory:
Access the telephone directory using the Select softkey
or the Main menu.
Press the softkey on the right to enter the Search menu.
Enter one or more characters of the name and press
OK (softkey on the right)
To view details of the contact person, press Menu.
To view the details press OK (softkey on the right).
DATEBOOK
> Datebook
Use the datebook calendar to schedule and review your appointments.
See page 70.
Menu Feature Descriptions - 49
> Messages
MESSAGES
Adjust message settings, view and manage the various
types of messages your phone can receive and/or send:
Listen to your recorded voice
Voicemail
messages. See page 76.
Create Message
Inbox
Outbox
Quick Notes
Drafts
Browser Alerts
Create new text messages.
See page 79.
Read and manage text
messages. See page 78.
View all outgoing text messages.
Select and send pre-written
messages from the quick notes
list. See page 82.
Store and edit text messages
that you have written but not
sent.
Read alert messages received
by your micro-browser.
50 - Menu Feature Descriptions
SHORTCUTS
> Shortcuts
Create keypad or voice shortcuts to menu features.
See page 90.
VoiceNotesTM
> VoiceNotesTM
Use the voice activation key to record messages and phone calls.
See page 92.
Note: Recording phone calls is subject to varying state laws regarding
privacy and recording of conversations.
BROWSER
> Browser
The micro-browser delivers WAP (Wireless Application
Protocol) from your service provider directly to your
phone. See page 101.
CALCULATOR
> Calculator
Use your phone as a calculator or currency converter.
See pages 102, 103.
ICON VIEWER
> Icon Viewer
View and manage the icons and animations stored on your phone. See
page 69.
Menu Feature Descriptions - 51
Settings Menu
RING STYLES
Loud Detail
> Ring Styles
> Loud detail
Change details about the current ring style. See page 83.
My Tones
> Ring Styles
> My Tones
Create custom alert tones for your phone. See page 84.
PHONE STATUS
My Tel. Number
> Settings
> Phone Status
> My Tel. Number
View, enter, and edit information about your name and phone number.
Other Information
> Settings
> Phone Status
> Other Information
View your phone’s feature specifications (if available from the
service provider).
52 - Menu Feature Descriptions
CONNECTION
Connect your phone to a computer or hand-held device to
send and receive data and fax calls on the connected device.
Incoming Call
> Settings
> Connection
> Incoming Call
Specify the format for the next incoming call. You can select Fax In
Only, Data In Only, or Normal. See page 107.
IN-CALL SETUP
Set the features that are active during a call, such as the in-call timer
and call answering options.
> Settings
> In-Call Setup
> In-Call Timer
Adjust call timer Display and Beep (Alert) settings. You can set your
timer to beep at a selected interval during your calls. (60 seconds is the
default.) You can also turn on or off a display timer during calls as
follows:
Display: Time
Display the elapsed time for the current call.
In-Call Timer
Beep: Off
Answer Options
No in-call beep display.
> Settings
> In-Call Setup
> Answer Options
Turn call answering options on or off:
Answer by pressing any key, in addition to
Multi-Key
key, and right soft key
.
the
Menu Feature Descriptions - 53
SECURITY
> Settings
> Security
> Phone Lock
Phone Lock
Lock and unlock your phone. See page 110.
Lock Application
> Settings
> Security
> Lock Application
Lock and unlock specific phone applications (such as phonebook or
datebook). When an application is locked, users must enter the unlock
code to use the application.
New Passwords
> Settings
> Security
> New Passwords
Change your unlock code (originally set to 1234) or your security code
(originally set to 000000). See page 109.
Voice Activation
> Settings
> Voice Activation
OTHER SETTINGS
> Settings
> Other Settings
> Personalise
Personalise
Set several personal phone options:
Main Menu
Change the order of the main menu. See page 104.
Keys
Change the functions of the soft keys in the idle
display. See page 104.
Greeting
Change the text displayed when you turn
on your phone.
54 - Menu Feature Descriptions
Screen Saver
Change the phone’s screen saver image.
See page 105.
Banner
Change the text that appears in the idle display.
Initial Setup
> Settings
> Other Settings
> Initial Setup
Set many basic phone options:
Auto PIN Dial
Some networks require an authenticating PIN
code to allow outgoing calls. Use this
feature to automatically dial your PIN.
Auto Redial
Backlight
Zoom
Scroll
Animation
Use this option to turn on or turn off the automatic
redial feature. When you turn on automatic redial,
your phone automatically redials calls that fail due to
busy network conditions. See page 27.
Set the light intensity of the display backlight and
keyboard accordingly.
Move between three-line text display (Zoom Out)
and two-line text display (Zoom In).
Force the cursor to stop or wrap around when it
reaches the top or bottom of a list in the display.
Animation causes your menus to move smoothly, as
you scroll up and down.
Menu Feature Descriptions - 55
Language
Set the language for phone menus:
English or French Canadian – menus and editing
Contrast
Adjust the contrast setting for your display.
DTMF
Your phone can send a number to the network as
dual tone multi-frequency (DTMF) tones. DTMF
tones are used to communicate with automated
systems that require you to enter a number such as
a code, password, or credit card number. Use this
option to set DTMF tones to be long, short, or off.
Reset all options back to their original factory
settings except for the unlock code, security code,
and lifetime timer.
Reset all options back to their original factory
settings except for the unlock code, security code,
and lifetime timer, and clear all user settings and
entries.
Master Reset
Master Clear
Note: This option erases all user-entered information
stored in your phone’s memory, including phonebook
and datebook entries. Once you erase the
information, it cannot be recovered.
Network
> Settings
> Other Settings
> Network
View and adjust your phone’s network settings.
56 - Menu Feature Descriptions
Car Settings
> Settings
> Other Settings
> Car Settings
You can set two options of Car Settings:
Auto Answer
You can set the phone to automatically answer calls
after two rings.
Note: The use of wireless devices and their accessories may be
prohibited or restricted in certain areas. Always obey the laws and
regulations on the use of these products.
Menu Feature Descriptions - 57
Recent Calls
Viewing Received Calls or Dialed Calls
Your phone keeps a list of the calls you recently received and dialed (up to the
last 10 calls), even if the calls did not connect. The lists are sorted from newest to
oldest entries. The oldest entries are deleted as new ones are added.
Shortcut: Press
to go directly to the dialed calls list from the idle display.
Find the Feature
> Recent Calls
Press
To
1
Scroll to Received Calls or Dialed Calls
2
SELECT (
)
Select the list
Scroll to an entry
Note: The symbol
3
4
means the call is connected.
Call the entry’s number
or
VIEW (
View entry details
)
or
Open the Last Calls Menu to perform other procedures
as described in the following list
58 - Recent Calls
The Last Calls Menu can include the following options:
Option
Delete
Description
Delete the entry.
Delete All
Delete all entries in the list.
Send Message
Open a new text message with the number in the To
field.
Add Digits
Add digits after the number.
Attach Number
Attach a number from the phonebook or recent call
lists, after the highlighted number.
Last Number Entered
Your phone temporarily stores in memory the last string of digits that you entered
using the keyboard. This number may be a dialed number, or an entered number
that was not dialed. To retrieve the number stored in the notepad.
> Recent Calls
Find the feature
> Notepad
Press
To
Call the number
or
Open the Dialing Menu to attach a
number or insert a special character
or
STORE (
)
Create a phonebook entry with the
number in the No. field.
Recent Calls - 59
Viewing and Resetting Call Timers
Network connection time is the elapsed time from the moment you connect to your
service provider's network to the moment you end the call by pressing
time includes busy signals and ringing.
. This
The amount of network connection time you track on your
resetable timer may not equal the amount of time for which you
are billed by your service provider.
For billing information, please contact your service provider
directly.
You can view the following network connection times:
Timer
Last Call
Dialed Calls
Received Calls
All Calls
Lifetime
60 - Recent Calls
Description
Approximate time spent on last dialed or received
call. You cannot reset this timer.
Approximate time spent on dialed calls since the last
time you reset this timer.
Approximate time spent on received calls since the
last time you reset this timer.
Approximate time spent on dialed and received calls
since the last time you reset this timer.
Approximate time spent on all calls on this phone.
You cannot reset this timer.
To view a call timer:
Find the feature
Press
To
1
2
> Recent Calls
> Call Times
Scroll to the timer you want
SELECT (
)
View the recorded time
To reset the call timer:
Press
1
RESET (
2
YES (
To
)
)
Reset the time (if available)
Confirm the reset
Recent Calls - 61
Phonebook
You can store a list of names and phone numbers or email addresses in your
phone’s electronic phonebook. You have 500 memory cells. You can store up to 5
numbers under each name.
To see the names in your phonebook, press
> Phonebook from the
) to view details of the
idle display. Scroll to a name and press VIEW (
phonebook entry as shown below.
Viewing Entry Details
Note: When you set a distinctive ringer alert for an entry, the Ringer ID setting
appears below the speed dial number.
Storing a Phonebook Entry
A phone number or email address is required for a phonebook entry. All other
information is optional.
) to
Shortcut: Enter a phone number in the idle display, then press STORE (
create a phonebook entry with the number in the No. field. Go directly to step 3 to
continue.
62 - Phonebook
Entering data
Find the Feature
Press
> Phonebook
> New entry
To
Scroll to Phone Number or
Email Address
1
2
SELECT (
3
CHANGE (
4
keypad keys
5
OK (
6
CHANGE (
7
keypad keys
8
OK (
9
CHANGE (
Select the entry type
)
)
Select Name
Enter a name for the entry
Store the name
)
)
)
)
10
Select No. or Email
Enter the phone number or email
address (to a maximum of 32
characters)
Tip: You can store a PIN code with the
phone number (split number).
See page 64.
Store the phone number or email
address
Select Type
Note: This option is not available for
email entries.
Scroll to the number type
11 SELECT (
12 RECORD (
Select the number type
)
)
A voice name for the entry, if desired
or
Go to step 13 if you do not want
a voice name record
13
14 CHANGE (
)
15 keypad keys
16 OK (
Store the speed dial number
)
17 CHANGE (
Scroll to Speed No.
The next available speed dial number is
assigned to a new phonebook entry.
Select Speed No. if you want to change
it
Enter a different speed dial number, if
desired
)
Select Ringer ID if you want to assign a
Phonebook - 63
Press
To
distinctive ringer alert for the phone
number.
Your phone uses the alert to notify you
when you receive a call from this phone
number.
See page 84.
18
Scroll to the alert you want
19 SELECT (
)
Store the ringer ID alert
20 SELECT (
)
Select MORE if you want to create
another entry under the same Name
You must use a different Type identifier
for each number.
Complete Phonebook Entry
When you are finished entering information for a phonebook entry:
Press
DONE (
To
)
Store the entry
Storing a Split Number
You can store a PIN code with the phone number for calls that require additional
digits (for example, to make a calling card call, or to retrieve voicemail or
answering machine messages). Insert one or more of the following characters in
the dialing sequence to ensure that the number dials and connects properly:
64 - Phonebook
Press
1
> Insert Pause
2
> Insert Wait
3
> Insert ‘n’
To
Insert a p (pause) character
Your phone dials the preceding digits,
waits for the call to connect, then sends
the remaining digit(s).
Insert a w (wait) character
Your phone dials the preceding digits,
waits for the call to connect, then
prompts you for confirmation before it
sends the remaining digit(s).
Insert an n (number) character
Your phone prompts you for a number
before dialing the call. The number you
enter is inserted into the dialing
sequence in place of the n character
Note: You can store a maximum of 32 digits per number. Each character counts
as one digit.
Recording a Voice Name For a Phonebook Entry
You can record a voice name for a new or existing phonebook entry. A voice
name lets you call the phonebook entry using voice dial. You may store up to 20
voice names. See page 98.
Find the Feature
> Phonebook
Do This
To
1
Press
2
Press VIEW (
)
View entry details
3
Press EDIT (
)
Edit the entry
4
Press
5
Press RECORD (
6
Press and release the voice
activation key and say the
entry’s name (in two seconds)
Record the voice name
7
Press and release the voice
activation key and repeat the
name
Confirm the voice name
8
Press DONE (
Store the voice name
Scroll to the entry
Scroll to Voice Name
)
)
Begin recording
Phonebook - 65
Dialing a Phonebook Entry
Use one of the following procedures to call a number (or send a text message to
an email address) stored in your phonebook.
Phonebook List
Find the Feature
> Phonebook
Press
1 keypad key letter
To
Jump to entries that begin with that
letter (optional)
2
Scroll to the entry
3
Make the call
Voice Dial
Do This
Press and release the voice
activation key and say the entry’s
name (in two seconds)
To
Make the call
To speed dial a phonebook entry, see page 31, and to call an entry with one-touch
dial, see page 31.
66 - Phonebook
Editing a Phonebook Entry
Find the Feature
> Phonebook
Press
To
1
Scroll to the entry
2
VIEW (
)
View entry details
3
EDIT (
)
Edit the entry
Edit the entry as described on previous pages.
Deleting a Phonebook Entry
Find the Feature
> Phonebook
Press
To
1
Scroll to the entry
2
Open the Phonebook Menu
3
Scroll to Delete
4
SELECT (
5
YES (
)
)
Select Delete
Confirm the deletion
Note: You cannot restore deleted entries.
Phonebook - 67
Sorting the Phonebook List
You can sort your phonebook list by speed dial number (memory cell), name,
email address, or voice name.
Note: The voice name sort is identical to the name sort, except that entries with
voice nametags appear first.
Find the Feature
Press
> Phonebook
1
To
Open the Phonebook Menu
2
Scroll to Setup
3
SELECT (
)
Select Setup
4
5
Scroll to Sort by
CHANGE (
)
Scroll to Name, Speed No., Voice
Name, or Email
6
7
Select Sort by
SELECT (
68 - Phonebook
)
Select the sort order
Icon Viewer
Your phone contains icons and animations that you can use as a
screen saver.
Note :Your phone may include predefined icons. These icons are
identified by a
(predefined object) indicator. You cannot rename,
delete, or view details about predefined icons.
Find the Feature
> Icon Viewer
Press
To
1
Scroll to the icon
2
SELECT (
)
View the icon
View the previous/next icon
3
or
DETAILS (
or
)
View icon information
Open the Icon Viewer menu to perform
other procedures as described in the
following list
The Icon Viewer menu can include the following options:
Option
Description
Details
View icon information.
Set as Screen Saver
Set the icon as your phone’s screen saver image.
Rename
Rename the icon.
Delete
Delete the icon.
To adjust your phone’s screen saver images, see page 105.
Icon Viewer - 69
Datebook
The datebook is a calendar that lets you schedule and organize events such as
appointments and meetings. You can set the datebook to send a reminder alarm
for specific events.
Note: You must set the correct time and date on your phone to use the datebook.
To schedule or review datebook events:
Find the Feature
> Datebook
Week View
The datebook displays a calendar for the week by default. Lines or filled boxes
indicate scheduled events.
70 - Datebook
Day View
Select a day and press VIEW (
) to see the day’s events.
Event View
Select an event and press VIEW (
) to see event details.
Adding a Datebook Event
A title is required for a datebook event. All other information is optional.
Note: You must create an event to use the reminder alarm.
Datebook - 71
Find the Feature
Press
> Datebook > day
> New Event
To
1
CHANGE (
2
keypad keys
Enter a title for the event
3
OK (
Store the event title
)
)
Scroll to other fields and enter
information as necessary.
You can set start time, duration, date,
repeat interval, and reminder alarm.
4
5
Select Title
DONE (
)
Store the event
Changing Event Information
Find the Feature
Press
> Datebook
To
1
or
2
VIEW (
Scroll to the day
Display the day view
)
3
Scroll to the event
4
VIEW (
)
Display the event view
5
EDIT (
)
Edit the event
Scroll to the information you want to
change
6
7
CHANGE (
8
9
keypad keys
DONE (
72 - Datebook
)
Edit the information
Enter new information
)
Store the information
Copying an Event
Find the Feature
Press
1
2
> Datebook
To
Scroll to the day
or
VIEW (
Display the day view
)
3
Scroll to the event
4
Open the Datebook Menu
5
Scroll to Copy
6
SELECT (
7
YES (
8
keypad keys
Enter date information
9
(
Move to month, day, and year
)
)
10 DONE (
)
Save the copy of the event
Scroll to and edit event information, if
necessary
11
12 DONE (
Copy the event
Confirm the copy
Your phone assumes you want to change
the date, and displays the Date field.
)
)
Store the information
Datebook - 73
Deleting an Event
Find the Feature
Press
> Datebook
To
1
or
2
VIEW (
Scroll to the day
)
Display the day view
3
Scroll to the event
4
Open the Datebook Menu
5
Scroll to Delete
6
SELECT (
7
YES (
74 - Datebook
)
)
Select Delete
Confirm the deletion
Messages – Voicemail
You can listen to your voicemail messages by calling your network
voicemail phone number (voicemail service). Voicemail messages
are stored on the network—not on your phone.
Storing Your Voicemail Number
Storing your voicemail number on your phone makes it easy for you to listen to
new voicemail messages. In many cases, your service provider has already done
this for you.
> Messages
Find the Feature
> Voicemail
> Voicemail setup
Press
Select (
To
)
Press
1 keypad keys
To
Enter your voicemail number.
Tip: You can store your PIN code with
the voicemail number. See page 109.
2
Store the number
OK (
)
Your service provider additionally may store your voicemail number as phonebook
entry number 1, so you can use one-touch dial to listen to your voicemail
messages. If necessary, see page 62 to store your voicemail number for onetouch dial access.
Receiving a Voicemail Message
When you receive a voicemail message, your phone displays the
message waiting) indicator and a New Voicemail notification
Press
CALL (
(voice
To
)
Listen to your message
If reminders are turned on, your phone sends a reminder at regular intervals until
you close the new message notification, listen to the message, or turn off your
phone.
Messages – Voicemail - 75
Listening to a Voicemail Message
Find the Feature
> Messages > Voicemail
The phone calls your voicemail number. If no voicemail number is stored, your
phone prompts you to store one.
Shortcut :If your voicemail number is also stored as phonebook entry number 1,
you can press and hold
to listen to your voicemail message.
Canceling the “Voice Message” indicator
To delete the
(Voice message waiting) indicator:
Find the Feature
76 - Messages – Voicemail
> Messages
> Voicemail
> Cleanup Now
Messages – Text
Text messages are brief messages that you can send and receive.
Quick notes are pre-written text messages that you can incorporate
into a message and send quickly.
The number of messages the inbox can hold depends on the length of the
messages, and the number of other messages and drafts stored on your phone.
Your device is set up for 50 incoming messages and 20 outgoing messages.
Setting up the Text Message Inbox
Note: In many cases, your service provider has already set up the text message
inbox for you.
Find the Feature
Press
1
> Messages
> Inbox
> Setup
To
CHANGE (
)
Change the Cleanup setting
Scroll to the number of days you want to
keep messages in the inbox, or the
number of messages you want to keep
2
3
SELECT (
4
DONE (
)
)
Select the cleanup setting
Save the inbox settings
Receiving a Text Message
When you receive a text message, your phone displays the
(message
waiting) indicator and a New Inbox Message notification, and gives an alert.
Press
1
READ (
To
)
Open the message
If reminders are turned on, your phone sends reminders at regular intervals until
you close the new message notification, read the message, or turn off your phone.
When your phone displays Memory is Full!, you must delete some existing
messages to receive new messages.
Messages – Text - 77
Reading, Locking, or Deleting a Text Message
Messages in the text message inbox are sorted from newest to oldest. The oldest
messages are deleted automatically as specified by the inbox cleanup setting (see
page 77). If you want to save a message, you should lock it to prevent it from
being deleted during cleanup.
Find the Feature
Press
To
Scroll to the message.
The following indicators show message
status:
= Unread
= Unread and urgent
= Read
= Read and locked
1
2
SELECT (
3
BACK (
> Messages > Inbox
)
)
Open the message
Close the message
Open the Inbox Menu to perform other
procedures as described in the following
list
78 - Messages – Text
The Inbox Menu includes the following options:
Option
Call Back
Reply
Forward
Lock/Unlock
Store
Delete
Delete All
Create Message
Setup
Go To
Description
Call the number in the message header or
embedded in the message.
Open a new text message, with the sender’s Reply
To number or email address in the To field.
Open a copy of the text message, with an empty To
field.
Lock or unlock the message.
Delete the message.
Delete all inbox messages.
Open a new text message.
Open the text message inbox setup menu.
Launch the micro-browser and go to a web address
(URL) embedded in the message.
Sending a Text Message
You can send a text message to one or more recipients (up to 10 recipients). You
can manually enter each recipient’s phone number or email address, or select
numbers/addresses from the phonebook or recent call lists.
Note: When you manually enter numbers and/or email addresses, you must insert
a space between each entry. Press
one time, wait for the space to appear,
and then enter the next number or email address.
Find the Feature
> Messages
> New Message
Messages – Text - 79
Press
1
2
To
CHANGE (
Select To
)
Enter one or more phone numbers
and/or email addresses
keypad keys
Tip :Press
to insert a space
between each number/address that you
enter manually.
or
BROWSE (
Select numbers/addresses from the
phonebook or recent call lists as follows:
Highlight one of the following options:
Phonebook, Received Calls, or
Dialed Calls
)
A
B SELECT (
)
Select the list
Highlight a number/address
C
D ADD (
E DONE (
3
OK (
4
5
CHANGE (
)
)
Add the number/address to the list of
message recipients
Return to the message editor when you
are finished
Store the numbers/addresses
)
)
keypad keys
80 - Messages – Text
Select Msg option
Enter the message
Note :Message length is limited to 126
characters. A display counter displays
the number of characters left.
Press
or
To
INSERT (
Select and insert a quick note message
(see page 82)
Enter the message
Note: Message length is limited. A
display counter cycles between the
number of pages you have written
(number preceded by a *), and the
number of characters left on the current
page. Network charges are based on
the number of pages sent.
)
or
BROWSE (
)
Select and insert a quick note message
(see page 82)
6
OK (
7
CHANGE (
8
keypad keys
Enter a number for the recipient to call
back
9
OK (
Store the number
Store the message
)
)
)
10 DONE (
)
11 YES (
)
Select Call
Finish the message. Your phone
displays the total number of pages in the
message.
Send the message
or
No (
)
Cancel the message or save it in the
drafts folder.
Messages – Text - 81
Sending a Quick Note Text Message
Quick notes are pre-written text messages that you can incorporate into a
message and send quickly (for example, I'm on my way). You can also create
new quick notes.
Find the Feature
> Messages
> Quick Notes
Press
To
1
Scroll to the quick note
2
READ (
)
Read the quick note
Open the Quick Note Menu to perform
other procedures as described in the
following list.
or
The Quick Note Menu can include the following options:
Option
Description
New
Create a new quick note.
Edit
Edit the quick note.
Delete
Delete the quick note.
Send
Open a new message with the quick note in the Msg
field.
Viewing the Status of Sent Text Messages
Text messages that you send are stored in the Outbox.
Find the Feature
> Messages > Outbox
Messages in the Outbox are sorted from newest to oldest.
The following indicators show message status:
= Sending in progress
= Sending failed
82 - Messages – Text
= Sent
Ring Styles
Your phone rings to notify you of an incoming call or other event.
Each ring style contains settings for specific event alerts, ringer type (ringer ID),
and ringer and keypad volume.
Customizing a Ring Style
Change Style Settings
You can change the alerts that notify you of the following events: incoming calls,
text messages, voicemail messages, data calls, fax calls, alarms, and reminders.
Any changes you make are saved to the current ring style. You have 36 different
ring options.
> Settings
> Ring Styles
> Loud Detail
Find the Feature
Press
To
1
Scroll to the event
2
CHANGE (
)
3
4
Select the event
Scroll to the alert you want
SELECT (
)
Select the alert
Activate and Deactivate Ringer IDs
When ringer IDs are turned on, your phone uses distinctive ringer alerts to notify
you of incoming calls or messages from specific entries stored in your phonebook.
Find the Feature
> Settings
> Ring Styles
> Loud Detail
Ring Styles - 83
Set Ringer or Keypad Volume
Find the Feature
> Settings
> Ring Styles
> Loud Detail
Press
To
1
Scroll to Ring Volume or Key Volume
2
Scroll to the desired volume
or
Creating Alert Tones
You can create and store custom alert tones on your phone. The tones appear in
the list of available alerts.
Create a Tone
> Settings
> Ring Styles
> My Tones
Find the Feature
Press
To
1
Scroll to [New Tone]
2
SELECT (
3
CHANGE (
4
keypad keys
5
OK (
6
CHANGE (
7
keypad keys
8
OK (
9
DONE (
Select [New Tone]
)
)
Enter notes (see following section)
Store the notes
)
)
Select Name
Enter a name for the tone
Store the name
)
84 - Ring Styles
Select Notes
)
Store the tone
Entering Notes
Use the keypad keys to enter each note. Press a key multiple times to cycle
through its notes or options (pitch, octave, or length). The default setting for a new
tone is a quarter note in octave two.
Key
Display
1
2
3
A
B
C
D
E
F
G
R
#
b
q
h
w
Description
Set octave one
Set octave two
Set octave three
Note A
Note B
Note C
Note D
Note E
Note F
Note G
Rest
Sharp
Flat
Quarter note or rest
Half note or rest
Whole note or rest
Ring Styles - 85
Enter a note as follows:
Task
Change the octave
Select the note
(required)
Action
Set the new octave (1, 2 or 3) before selecting the
note. The octave applies to all following notes until
you change it again.
Press a keypad key.
Change a note to a
sharp or flat
Enter a sharp or flat (# or b) after selecting the note.
Some sharps and flats are played as standard notes.
For example, B# is the same as C. Press to scroll to
valid notes when entering a new note.
Change a note’s length
Set the new length (q, h, or w) after selecting the
note. The length applies to all following notes until
you change it again.
Add a rest
Enter one or more rests (R characters) as needed in
the tone sequence. Set the length of the rest by
entering a q, h, or w character after the rest, just as
you would for a note.
Listen to a new tone as
you compose it
Press
to enter the Compose Menu,
and select Play All to play the notes you have
entered.
86 - Ring Styles
Example
Press the following keys to play this sequence of notes and rests in octave three:
C (quarter note), E flat (quarter note), half rest, and G (whole note):
Press
To
Display
1
Set octave three
3
2
Enter a quarter note C
C
3
Enter a quarter note E flat
Eb
4
Enter a half rest
Rh
5
Enter a whole note G
Gw
Play a Tone
Find the Feature
> Settings
> Ring Styles
> My Tones
Press
To
1
Scroll to the tone
2
Open the Tone Menu
3
Scroll to Play
4
SELECT (
5
PLAY (
)
Select Play
Play the tone again
)
or
CANCEL (
)
Return to My Tones list
Ring Styles - 87
Edit a Tone
You cannot edit the predefined alert tones included with your phone. To edit a
custom alert tone:
Find the Feature
> Settings
> Ring Styles
> My Tones
Press
To
1
Scroll to the tone
2
EDIT (
Open the tone details
)
Scroll to the item you want to edit
(Name or Notes)
3
4
CHANGE (
5
keypad keys
6
OK (
7
DONE (
)
Enter new text or notes
Store the new text or notes
)
88 - Ring Styles
Select the item
)
Save your changes
Delete a Tone
You cannot delete the predefined alert tones included with your phone. To delete
a custom alert tone:
Find the Feature
> Settings
> Ring Styles
> My Tones
Press
To
1
Scroll to the tone
2
Open the Tone Menu
3
Scroll to Delete
4
SELECT (
5
YES (
)
)
Select Delete
Confirm the deletion
Setting Reminders
A reminder is an alert that rings or lights up at regular intervals to notify you about
a voicemail or text message that you have received.
Find the Feature
Press
To
Scroll to set the reminder alert type, or
Off to turn off all reminders
1
2
SELECT (
> Settings
> Ring Styles
> Loud Detail
> Reminders
)
Select the reminder alert
Ring Styles - 89
Shortcuts
Your phone includes several standard shortcuts. You can create additional
shortcuts to frequently used menu items.
Standard Shortcuts
The following shortcuts are pre-programmed in your phone. You cannot edit or
delete these shortcuts.
Do This
To
Zoom in/out on your phone display
1
Press
and hold
two seconds)
2
Press
See your phone number
3
Press
Go to the dialed calls list
4
Press
Exit the menu system
, then press
(within
Creating a Shortcut
You can create a keypad shortcut (9 in all) plus an optional voice shortcut (5 in all)
to a menu item. When creation of a shortcut through a certain item is invalid, a
message "Shortcut for this item is invalid" will appear. A voice shortcut takes you
directly to the menu item when you say the shortcut name.
Do This
To
1
Press
Enter the menu system
2
Press
Scroll to the menu item
3
Press and hold
4
Press YES (
90 - Shortcuts
Open the shortcut editor
)
View shortcut options
Do This
5
To
Press CHANGE (
or
Press DONE (
)
Change the keypad shortcut number
Select the default keypad shortcut
number
)
or
Scroll to Voice to assign a voice
shortcut
Press
6
7
Press RECORD (
)
Begin recording
Press and release the voice
activation key and say the
shortcut’s name (in two
seconds)
Record the shortcut name
8
Press and release the voice
activation key and repeat the
name
Confirm the shortcut name
9
Press DONE (
Store the shortcut name
)
Using Shortcuts
Use a Keypad Shortcut
Press
1
2
a number key
To
Open the main menu
Go to the menu item with that shortcut
number
Select a Shortcut from the List
Find the Feature
> Shortcuts
> shortcut name
Use a Voice Shortcut
Do This
1 Press
To
2
Go to the menu item with that shortcut
name
Press and release the voice
activation key and say the
shortcut’s name (in two
seconds)
Open the main menu
Shortcuts - 91
VoiceNotesTM
You can use the VoiceNoteTM feature to record personal messages and phone
calls on your phone. You have 2 minutes in all to record VoiceNotesTM.
Recording a VoiceNoteTM
Use this procedure to record a VoiceNoteTM from the idle display, or to record a
phone call in progress (the voice of the other party). Your phone plays an alert
tone to notify the other party that the call is being recorded.
Note: Recording phone calls is subject to varying laws in different states
regarding privacy and recording of conversations.
Do This
1 Press and hold the voice
activation key (at least
2 seconds).
Result
The phone sounds an alert tone and
begins recording.
Speak your VoiceNoteTM.
The phone records the VoiceNoteTM.
Press the voice activation key
to stop the recording.
The phone displays the VoiceNoteTM
number and total recording time.
2
3
92 - VoiceNotesTM
Viewing the VoiceNotesTM List
Find the Feature
> VoiceNotesTM
Note: VoiceNotes are equivalent to Voice Record
Playing a VoiceNoteTM
Find the Feature
> VoiceNotesTM
Press
To
1
Scroll to the VoiceNoteTM
2
PLAY (
)
Play the VoiceNoteTM
When you connect an optional Motorola Original™ headset to your phone,
playback is routed automatically to the headset.
Tip: You can play a VoiceNoteTM while taking a call. It will not be transmitted to
the other party.
Recording any VoiceNoteTM enables access to the VoiceNotesTM list.
VoiceNotesTM - 93
Playback Screen
The playback screen is displayed as the VoiceNoteTM plays.
94 - VoiceNotesTM
VoiceNoteTM Controls
VoiceNotesTM - 95
Locking a VoiceNoteTM
Lock a VoiceNoteTM to prevent it from being deleted.
Find the Feature
> VoiceNotesTM
Press
To
1
Scroll to the VoiceNoteTM
2
Open the VoiceNotesTM Menu
3
Scroll to Lock
4
SELECT (
)
Lock the VoiceNoteTM
To lock a VoiceNoteTM during playback:
Press
To
1
Open the VoiceNotesTM Menu
2
Scroll to Lock
3
SELECT (
)
Lock the VoiceNoteTM
Playback stops when you lock a VoiceNoteTM.
Press any number key to resume playback.
96 - VoiceNotesTM
Deleting a VoiceNoteTM
Find the Feature
> VoiceNotesTM
Press
To
1
Scroll to the VoiceNoteTM
2
Open the VoiceNotesTM Menu
3
Scroll to Delete or Delete All
4
SELECT (
5
YES (
)
)
Select the highlighted option
Confirm the deletion
or
NO (
)
Cancel deletion
Comments:
• You cannot delete a locked VoiceNoteTM.
• You cannot recover a deleted VoiceNoteTM.
VoiceNotesTM - 97
Voice Activation
Your M800 Bag Phone is equipped with advanced features that enable you to
activate the phone audibly by dialing names, digits, and direct access to menus.
Find the Feature
> Settings
> Voice Activation
Language
> Settings
> Voice Activation
> Language
Enables the selection of a language to dial digits.
> Settings
> Voice Activation
> Voice Comments
Enables the playback of voice instructions while using the features of
voice activation, for example: “Say a name”, “Say a number”.
Voice Comments
> Settings
> Voice Activation
> Training
Enables maximum compatibility between the user’s accent and the
voice operating system for dialing digits. Follow the system instructions.
The character that you must pronounce will appear on the display. Say
the character after the instruction. Repeat the characters, as required,
in accordance with the appearance on the display.
Training
Dialing Names
Your phone supports voice dial through the saying of names previously entered
into the device’s memory. It is possible to store up to 20 names in the voice dial
memory.
To operate the phone using voice dial, the name must be recorded (see page 62)
with the user’s voice only.
Operation of this feature is very simple and was planned to be so in advance.
98 - Voice Activation
Do this
1 Press and hold the voice
activation key.
Result
The phone emits a voice message
“Say name”
Voice activation
key
2
Say the name that you wish to
call out aloud.
The name is displayed on the display
and the number is dialed automatically.
‫יט‬
Note: Incoming calls may be answered by pressing the voice activation key.
Pressing the voice activation key again will stop the process and return the phone
to standby.
Voice-Activated Speed Dialing
Each entry in your phonebook is assigned a unique speed dial number that
identifies where the entry is stored in phone memory or on the SIM card. You can
initiate phone calls by speaking this number to the M800, which will then dial the
call.
Note: Voice-activated speed dialing uses M800 Bag Phone phonebook memory
locations 1 through 99.
Do this
Result
1 Press the voice activation key The phone plays a voice message:
“Say number”.
twice
2
Speak the digits of the
phonebook entry that you want
to call:
For example:
• To dial phonebook entry 99, say
“nine, nine” and then say pound.
• To dial phonebook entry 7, say
“seven” and then say “pound”.
Voice Activation - 99
Dialing Digits
The phone supports dialing telephone numbers (including the * asterisk character)
with user’s voice. This feature does not require recording the numbers in advance
(as dialing names does).
Do this
1 Press the voice activation key
rhythmically twice
2
Result
The phone beeps once and plays a
voice message “Say number”
Say aloud the telephone number The number is displayed on the display
that you wish to dial (each digit panel, and the dial process is performed
automatically
separately)
Note: incoming calls may be answered by pressing the voice activation key.
Pressing the voice activation key again will stop the process and return the phone
to standby.
Voice Shortcuts to Features
This feature enables the user to access the menus directly. Up to 5 shortcuts may
be stored in memory. Activation of this feature requires prior training of the system
using a recording of the user’s voice. See page 90.
Do this
1 Press once of the “Menu” key
and immediately once on the
voice activation key
2
Result
The phone beeps once and plays a voice
message “Say shortcut”
Say aloud the shortcut that you The menu associated with the shortcut
appears
wish to use
100 - Voice Activation
Micro-Browser
The Micro-Browser lets you access Web pages and Webbased applications on your phone. Contact your service
provider to set up access, if necessary.
Starting a Micro-Browser Session
Find the Feature
Press
To
Scroll to a bookmark, service, or an
application
1
2
> Browser
SELECT (
)
Select the item
Shortcut: press and hold the upper 2-way navigation key will launch the browser
automatically. In addition, if you open a text message that contains a web address
(URL) you can press
> Go To URL to launch the browser and go
to go directly to the
directly to the internet address. You can press and hold
home page.
If you are unable to establish an internet connection with the micro-browser,
contact your service provider.
Using Web Pages
Press
To
Scroll down the text, or highlight a
selectable item
1
2
SELECT (
)
3
4
Keypad keys, then press OK
)
(
5
BACK (
6
)
Select the highlighted item
Dial the telephone number highlighted in
the micro-browser
Enter information.
Tip: Press DELETE (
) to delete one
letter at a time, in the event of a typing
error
Go back to the previous page
Open the Browser Menu
Micro-Browser - 101
Calculator
You can use your phone as a calculator and currency converter.
Note: The last result displayed remains in the memory even after you exit the
feature or switch off the device. To reset the result, press C, CE.
Calculating Actions
Find the feature
> Calculator
Press
1 number keys
To
Enter a number
2
Highlight a calculator function
3
or
SELECT (
)
Perform the action
The calculator can perform the following functions:
Function
.
Description
Insert a decimal point
C
Clear the calculation
=
+
-
Add
X
Multiply
102 - Calculator
Calculate the result
Subtract
Function
Description
÷
Divide
%
$
-+
Divide the displayed value by 100
MR
MS
MC
Replace the displayed value with the value stored in memory
Store the value in memory (overwrites current stored value)
Clear the value stored in memory
Calculate the exchange rate
Change the entry’s sign (positive/negative)
Converting Currency
The currency converter works just like the calculator, but uses the $ (currency)
function.
Note: Enables precision of 6 digits after the decimal point.
Find the Feature
> Calculator
> Exchange Rate
Press
1 number keys
To
Enter the exchange rate
Store the exchange rate
2
OK (
3
number keys
4
5
or
)
SELECT (
Enter the amount to convert (amount to
multiply by the exchange rate)
Highlight the $ function
)
Perform the conversion
Calculator - 103
Adjusting Your Settings
Reordering Menu Items
You can reorder the items in your phone’s main menu:
Find the Feature
Press
To
1
2
Scroll to a menu item
GRAB (
)
Grab the menu item
Move the item to a new location in the
menu
3
4
> Settings
> Other Settings
> Personalise
> Main Menu
INSERT (
)
Insert the menu item
Customizing a Soft Key Function
You can change the soft key features (
features from standby.
Find the Feature
Press
CHANGE (
)
> Settings
> Other Settings
> Personalise
> Keys
Select the key
Scroll to the new key feature
3
4
) to access different menu
To
Scroll to Left or Right
1
2
and
CHANGE (
)
104 - Adjusting Your Settings
Confirm the new feature
Screen Saver
You can set a icon or an animation as a screen saver image in your phone’s idle
display. The image is displayed when no activity is detected for a specified time.
The screen saver image is shrunk to fill the display, if necessary. An animation
repeats for one minute, and then the first frame of the animation is displayed.
Find the Feature
Press
To
1
2
Scroll to Picture
CHANGE (
)
SELECT (
)
Select the image
5
6
Open the Icon Viewer
Scroll up or down to a picture/animation
Scroll to (None) to turn off the screen
saver image.
3
4
> Settings
> Other Settings
> Personalise
> Screen saver
Scroll to Delay
CHANGE (
)
Set the delay interval
Scroll to the inactivity interval that
triggers the screen saver
7
8
SELECT (
9
DONE (
)
)
Confirm the delay setting
Save screen saver settings
Adjusting Your Settings - 105
Data and Fax Calls
An optional Motorola Original™ data kit (which includes a cable
connector and a CD) lets you transfer data between your phone and a
portable computer with a MICROSOFT WINDOWS 2000 or XP
operating system.
With Motorola data kit you will be able to:
• Use the phone device as a modem, to connect to the internet.
• Use the phone to send and receive data and fax calls to your portable
computer.
• Synchronize your phonebook and your contacts
Install the Software
To transfer data between your phone and computer, you must install the software
included with the Motorola Original data kit. See the data kit’s user guide for more
information.
Attach the Cable
Use a Motorola Original serial cable or Motorola Original MINI USB cable to
connect your phone to the external device.
Mini USB Cable
Do this
1
Connect the mini USB cable to the USB com port at the front of the M800
Bag Phone and to the USB connector at the portable computer.
106 - Data and Fax Calls
Sending a Data or Fax Call
Use this procedure to send data or a fax from a connected device.
Connect your phone to the device, as described in the last pages, and afterwards
do the following:
Do this
1 Check the phone
2
Open the application on your
computer
To
Make sure that the phone is connected
and powered on
Place the call through the application
(such as dial-up-networking or fax).
Note: You cannot dial data or fax
numbers through your phone’s keypad.
You must dial them through your
computer.
3
End the call from the
connected device
Close the call and connection when the
transfer is complete
Receiving a Data or Fax Call
Use this procedure to transfer data or a fax to your portable computer. Connect
your phone to the device as described on page 108.
> Settings
> Connection
> Incoming Call
Find the Feature
Do this
1 Press CHANGE (
To
)
2
Press
3
Press SELECT (
4
Connect your phone to the
device
Select Next Call
Scroll to Data In Only or Fax In Only
)
Set the call format
Enable the data or fax transfer
Data and Fax Calls - 107
Note: You cannot answer incoming voice calls when your phone is in data or fax
mode. Any voice calls you receive are treated as unanswered calls. To return a
voice call, reset your phone to voice mode as described on this page.
Transfer Data or Fax
Your phone notifies you when the data or fax call arrives, and transfers the call to
the connected device. Use the application running on the device to answer the
call.
End the Data/Fax Connection
When the data or fax transfer is completed, end the call from the connected
device to close the connection.
Reset Normal Voice Operation
After making a data or fax call, you must reset your phone to resume normal voice
operations.
Find the Feature
> Settings
> Connection
> Incoming Call
> Next Call
> Normal
Your phone also reverts to normal voice operation when you turn it off and then
turn it back on.
108 - Data and Fax Calls
Security
Assigning a New Code or Password
Your phone’s unlock code is originally set to 1234, and the security code is
originally set to 000000. Changing them is recommended in order to avoid access
by other users to your personal information. The unlock code must contain 4
digits, and the security code must contain 6 digits.
Notes:
• Your service provider may retain your phone’s security code for
customer service purposes. In this case, you will not be able to use
phone features that require you to enter the security code.
• If the unlock code is the only code that you can change, the New
Passwords menu will not be available. In this case, change the unlock
code by selecting the following:
Find the Feature
> Settings > Security
> Phone Lock > Unlock Code
To change a code or password:
Find the Feature
> Settings > Security
> New Passwords
Press
To
1
Scroll to the code or password
2
CHANGE (
3
4
keypad keys
Enter your old code
OK (
Confirm your old code
5
6
keypad keys
Enter the new code
OK (
Assign the new code
7
8
keypad keys
Re-enter the new code
OK (
Confirm the new code
)
)
)
)
Select the code or password
Security - 109
If You Forget a Code or Password
If you forget your security code, contact your service provider. If you forget your
unlock code, try the last four digits of your phone number. If that does not work, do
the following at the Enter Unlock Code prompt:
Press
To
1
Go to the unlock code bypass display
2
3
keypad keys
Enter your security code
OK (
Confirm your security code
)
Locking and Unlocking Your Phone
You can lock your phone manually or set the phone to lock automatically
whenever you turn it off.
To use a locked phone, you must enter the unlock code. A locked phone still rings
or alerts for incoming calls or messages, but you must unlock it to answer.
You can make emergency calls on your phone even when it is locked. For more
information, see page 29.
Lock Your Phone Manually
Find the Feature
Press
1
2
> Settings > Security
> Phone Lock > Lock Now
To
keypad keys
Enter your unlock code
OK (
Lock the phone
110 - Security
)
Set Your Phone to Lock Automatically
You can set your phone to lock every time you turn it off.
Find the Feature
Press
1
2
> Settings > Security
> Phone Lock > Automatic Lock > On
To
keypad keys
Enter your unlock code
OK (
Activate automatic lock
)
Unlock Your Phone
At the Enter Unlock Code prompt:
Press
1
2
To
keypad keys
Enter your unlock code
OK (
Unlock your phone
)
Security - 111
Troubleshooting
Check these questions first if you have problems with your phone. If you need
additional help, contact the Motorola Customer Call Center.
Problem
Is your phone set up
correctly?
Solution
Press
. If you do not see your
phone number, contact your service provider
Does the handset have a
Make sure that your antenna is fully extended. The
signal strength indicator should have at least one
signal? Do you see in
segment showing ( ). If it does not, move to an
the display?
area with a stronger signal to use your phone.
Is the earpiece volume too While on a call, press the upper volume key on the
low?
side of your phone.
Make sure that your antenna is fully extended and
Is the other party unable
to hear you?
that your phone is not muted. Press UNMUTE ( )
to cancel the mute.
Also, make sure that your phone’s carrying case or
a sticker is not blocking its microphone.
112 - Troubleshooting
The following refer to specific problems:
Problem
My phone was stolen. To
whom should I report
this?
Solution
Report a stolen phone to the police and to your
service provider (the company that sends you your
monthly wireless service bill).
I forgot my password.
See page 110.
I pressed the power key,
but nothing happened.
(the power key)
Be sure to press and hold
until the display appears and you hear an alert.
This could take several seconds.
The display says: Enter
Unlock Code. How do I
unlock my phone?
Enter the factory-preset unlock code (1234), or the
last four digits of your phone number. If this fails,
call your service provider (the company that sends
you your monthly wireless service bill).
My phone asks for an
unlock code when I try to
open a feature.
The application you want is locked. If you do not
know the unlock code, see page 111.
My phone does not ring.
The ringer is set to low. Raise the volume using
the VOL UP DOWN keys.
I tried to place a call and
heard an alternating
high/low tone.
Your call did not reach the wireless system. You
may have dialed the number too soon after turning
the phone on. Wait until the display says Ready
before making a call.
I cannot send/receive
calls.
Make sure that your antenna is fully extended and
that you have a phone signal (see the “Signal
Strength indicator” item in the relevant section).
Avoid electrical or radio interference, and
obstructions such as bridges, parking garages, or
tall buildings.
My phone has poor
Make sure that your antenna is fully extended and
reception and drops calls. is not bent or damaged.
Also, make sure you have a phone signal (see the
“Signal Strength Indicator” in the relevant section).
Stay clear of any obstructions such as bridges,
parking garages, or tall buildings.
I cannot hear the other
party on my phone.
While on a call, press the upper volume key. The
display should show the volume increasing.
Also, make sure that your phone’s earpiece is not
blocked.
Troubleshooting - 113
Problem
I cannot open my
message inbox.
Solution
Before you can use text messages, you must set
up the message inbox. See the relevant section.
How do I see the calls I
sent or received?
To see the most recent calls you dialed or
received:
> Recent Calls
> Received Calls
or
Dialed Calls
My phone will not send
voicemail commands,
passwords, or other
codes.
Your phone sends commands and passwords as
DTMF tones. You can set your phone’s DTMF
tones to be Long, Short, or Off. If you have trouble
sending numbers, try changing the DTMF setting:
1
From the idle display, press:
> Settings
> Other Settings
> Initial Setup > DTMF
2
Press
to scroll to Long or Short
(some analog networks may not
recognize short tones).
3
Press SELECT (
desired feature.
) to select the
My phone’s display is too
dark.
Use the Contrast feature to change the level of
contrast in your display. See the relevant section.
The background lighting
is too high/low.
Use the Backlight display feature to change the
level of the backlight.
The phone won’t turn off.
Make sure that the Power Off Delay is set to zero.
I can not turn the phone
off with the POWER OFF
key and switching the
power switch to OFF.
Press and hold the Voice Activation key and the
volume down key for one second.
I am unable to record a
VoiceNoteTM, voice name,
or voice shortcut.
Try moving to a quieter location to make your voice
recording. Speak directly into the phone in a
normal tone of voice.
114 - Troubleshooting
Problem
I plugged the data cable
into my phone but my
phone did not beep. How
do I know if the data cable
is ready to go?
Solution
The beep indicates that you are set up correctly. If
you did not hear a beep, make sure that both ends
of the data cable are connected - the smaller end
to your phone and the larger end to your computer.
Also, your computer may have deactivated the port
to save power. Try opening an application that
uses the port, like a fax or dial-up application, to
automatically activate the port.
My phone beeped when I
attached the data cable,
but my data and fax
applications don’t work.
You must be in an area with digital coverage.
Check your phone’s display for the digital signal
indicator ( ). Some wireless networks may not
support data or fax transmission.
If you see the digital indicator, but you are roaming
on an unfamiliar network, this may be the case.
Also, remember that data and fax transmission
usually requires a subscription. Call your service
provider for more information.
When sending data with
the data cable, why does
the computer show a
connection rate of 19,200
Kbps?
19,200 Kbps is the data transfer rate of the
connection between your computer and the phone.
The rate of the connection between your phone
and the network is displayed on your phone, and
will be either 14400 or 9600 Kbps.
I can’t end my data call by Try pressing
. Or try disconnecting the cable or
closing the application on
my computer. What can I turning off the phone. If possible, always close the
connection through your computer, as these
do?
alternative methods may disrupt the application on
your computer.
I launched the microbrowser but the display
says: Service Not
Available.
You may be in an area without service. If you have
wireless service, look in the display for the digital
signal indicator ( ). If you do not see the
indicator, you may be in an area that has only
analog service or no service at all. If you see the
digital signal indicator, you may be connected to a
digital network that does not support Internet
access.
I launched the microbrowser but the display
says: Data Server
Unavailable.
Try again in a few minutes. The servers may be
temporarily busy.
Troubleshooting - 115
Safety and General Information
) Important
Be sure to read the information that appears here before
using your M800 Bag Phone.
The Motorola M800 Bag Phone is a hands-free telephone specially designed to
enable you to enjoy its features with minimal distraction while you talk.
Exposure to Signals in the Radio Frequency
Your M800 Bag Phone operates as a radio transmitter and receiver at low
capacity. When the device is operating, it broadcasts and receives radio
frequency (RF) signals.
National and international sources have determined standards and
recommendations for protection of the public from exposure to RF
electromagnetic energy. Below are a few of them:
• International Commission of Non-Ionizing Radiation Protection
(ICNIRP) 1998.
• German Technicians Union (VDE) DIN-0848.
• United States Federal Communication Committee; guidelines for
exposure to radio frequencies (1996) FCC.
• National Administration for radiological protection of the British
kingdom GS 11, 1988.
• American National Standards Institute (ANSI), IEEE. C95. 1-1992.
• National Council on Radiation Protection and Measurements (NCRP)
Report 86.
• Ministry of Health (Canada), Safety Code 6.
Scientists, engineers, and doctors from universities, governmental Health
Ministries, and the industry based the recommendations and standards on
comprehensive scientific reviews, which reviewed the effect on the human body in
order to develop the protective standards. The planning of your telephone
complies with these standards under normal conditions of use.
Antenna Care
Use only the original supplied antenna, or an approved replacement.
Unauthorized or modified antenna could damage the phone and contravene
instructions of local resources.
116 - Safety and General Information
Note: Ensure that the antenna is at least 20 cm from your body.
Antenna to use
In all configurations, use of the supplied swivel antenna complies with FCC and
Industry Canada RF exposure requirements. If an external antenna is
used, please refer to the accessory manufacturer for user guidelines.
Electronic Standards
Most modern electronic equipment is protected from disturbances arising from RF
signals. However, certain parts of electronic equipment are not shielded from RF
signals produced by your cellular phone.
Pacemakers
The Medical Accessories Manufacturers Association recommends people with
pacemakers to maintain a minimal distance of 15 centimeters between the
antenna of a cellular phone and a pacemaker to prevent a possible disturbance to
the action of the pacemaker. These recommendations are consistent with the
recommendations of independent research and cellular technology research.
Hearing Aids
Some digital wireless devices may interfere with hearing aids. In the event of such
interference, consult the manufacturer of the hearing device regarding alternative
possibilities.
Other Medical Standards
If you tend to use other personal medical devices, consult the manufacturer of the
device in order to determine if it is protected from external RF energy. Your
physician may also be able to assist you in obtaining this information.
Turn off your cellular device when you enter a medical site according to
instructions posted there that instruct you to do so. In hospitals or in other medical
facilities equipment is often used that may be sensitive to external RF energy.
Vehicles
RF signals are liable to influence improperly installed electronic systems or
systems in motorized vehicles that are inadequately protected. Consult your
vehicle manufacturer or its representative. Make sure to always confer with the
manufacturer of any item of equipment that you add to your vehicle.
Facilities with Warning Signs
Make sure to turn off your phone in any facility that posts warning signs requiring
you to do so.
Safety and General Information - 117
Explosive Atmospheres
To prevent involvement in explosions, turn off your phone in “explosive” areas or
in areas with “Turn off your radio device” signs. Ensure compliance with all signs
and instructions.
Potentially Explosive Areas
When you are in an area where the atmosphere is explosive (potentially
explosive), turn off your phone device.
These areas are often indicated (though not always). Included are fuelling areas
for vehicles, (gas stations), below decks on boats, fuel or chemical transfer or
storage facilities, areas where the air contains chemical substances (or particles,
granules, dust or metal powders), and any other area where you would be advised
to turn off your vehicle engine.
For Vehicles with an Installed Air Bag
An air bag inflates with great force. Do not place objects, including parts of
installed equipment or portable equipment in the area of the air bag, or in its
deployment area. Portable equipment for the vehicle that is installed defectively in
close proximity to an air bag that inflates is liable to cause severe injuries.
Operating temperature
When using Booster or operating from battery: -20oC to +50oC.
When operating from external DC, without booster: -20oC to +60oC.
In any mode of operation, the charging Temp range is -5oC to +45oC.
118 - Safety and General Information
Wireless Phone Safety Tips
Your Motorola M800 Bag Phone gives you the powerful ability to communicate
almost anywhere, anytime, wherever wireless phone service is available and
safety conditions allow. But an important responsibility accompanies the benefits
of wireless phones, one that every user must uphold while using them.
If you find it necessary to use your M800 Bag Phone while behind the wheel of a
car, practice good common sense and remember the following tips:
1. Get to know your Motorola M800 Bag Phone and its features such as
speed dial and redial. If available, these features help you to place your
call without taking your attention off the road.
2. Let the person you are speaking with know you are driving; if
necessary, suspend the call in heavy traffic or hazardous weather
conditions. Rain, sleet, snow, ice, and even heavy traffic can be
hazardous.
3. If you receive an incoming call at an inconvenient time do not take
notes or look up phone numbers while driving. Jotting down a “to do”
list or going through your address book takes attention away from your
primary responsibility - driving safely.
4. Dial sensibly and assess the traffic; if possible, place calls when you
are not moving or before pulling into traffic. Try to plan calls when your
car will be stationary. If you need to make a call while moving, dial only a
few numbers, check the road and your mirrors, then continue.
5. Do not engage in stressful or emotional conversations that may distract
your attention. Make people you are talking with aware you are driving
and suspend conversations which have the potential to divert your
attention away from the road.
6. Use your M800 Bag Phone to call for help. Dial the appropriate
emergency number in the case of fire, traffic accident or medical
emergency.*
7. Use your M800 Bag Phone to help others in emergencies. If you see
an auto accident, crime in progress or other serious emergency where
lives are in danger, call the emergency number, as you would want others
to do for you.*
8. Call assistance services, like towing services, or non-emergency
assistance services. If you see a broken-down vehicle posing no serious
hazard, a broken traffic signal, a minor traffic accident where no one
appears injured, or a vehicle you know to be stolen, call assistance
services that provide assistance in non-emergency events.
* Wherever wireless phone service is available.
Wireless Phone Safety Tips - 119