HP Visualize c3000 - Workstation Troubleshooting guide

HP A5483A HP-PCI ATM/622 Adapter Installation
Quick-Reference Card
Product Description
The A5483A HP-PCI ATM/622 Multi-Mode Fiber (MMF) adapter
and ATM link software make up a high-performance solution for
use in the HP 9000 V-Class, N-Class, and L-Class Enterprise
Servers, and the HP VISUALIZE UNIX B1000, C3000, and
J5000 Workstations. It has been designed to best meet
high-speed requirements and a large number of connections per
HP system.
Only qualified Hewlett-Packard personnel
can install ATM adapters in the HP 9000
V-Class Enterprise Servers.
Step 2. Check for Correct System
Ensure that you have the appropriate manual for the HP 9000
system you are installing the adapter in. Remember that, as
stated earlier, qualified HP personnel must do the installation for
V-Class servers.
Step 3. Ensure That You Have the Correct
Hardware, Software, and Documentation
Ensure that you have the following items:
✓ One HP-PCI ATM/622 adapter (product number A5483A).
Before Installing the HP-PCI ATM/622
Before you install the HP-PCI ATM/622 adapter, do the following
Step 1. Check the Hardware and Software
Keep the HP-PCI ATM/622 adapter in its
protective antistatic bag until installation.
Electronic components can be damaged by even
small amounts of static discharge. So, we highly
recommend that you use antistatic procedures
when handling this or any other computer
component. Handle the adapter by the edges only
and avoid touching all components and metal
parts. Do not store near strong electrostatic,
electromagnetic, or radioactive fields.
Ensure that your hardware and software meet the applicable
✓ One grounding wrist strap.
✓ Slot requirements.
✓ One HP-UX Applications Software CD containing the ATM
link software.
✓ Number of adapters that can be installed simultaneously.
The HP ATM Release Note contains specific information
about how many ATM adapters you can install in each type of
✓ HP-UX operating system version:
For V22xx servers: HP-UX 11.0 plus Extension Pack
For V2500 servers: HP-UX 11.0 plus Extension Pack
For N-Class servers: HP-UX 11.0 plus Extension Pack
For L-Class servers: HP-UX 11.0 plus Extension Pack
For B1000, C3000, and J5000 workstations: HP-UX 10.20
ACE or 11.0 plus Extension Pack 9905.
See the HP ATM Release Note for any patches you might also
need to install.
✓ V-Class system firmware version:
For Model V22xx: Test Station software version 5.0.
For Model V2500: Test Station software version 1.1.
Note that the ATM software is not locked. So, you do not need
a codeword to unlock and install the software.
✓ The HP ATM Release Note (hardcopy or on the Instant
Information CD).
✓ One ATM Configuration and Troubleshooting Guide
(hardcopy or on the Instant Information CD).
If any of the above items are missing, please contact your HP
When you unpack the adapter and ATM
software, keep all original packing materials for
storing, transporting, or returning the product if
Step 4. Record the Product Identification
Installing the HP-PCI ATM/622 Adapter
Record the part number and date code of the adapter for future
reference. If the adapter needs service in the future, HP service
personnel will need the part number and date code. This
information is provided on a sticker attached to the adapter. The
sticker looks similar to this example:
The number in the upper left corner (A5483-60001 in this
example) is the printed circuit assembly part number.
The 5-digit alphanumeric string in the lower right corner (A-xxxx
in this example) is the product version and date code.
Step 5. Check the Switch Specifications
Electric shock hazard. Power off the system
and disconnect it from the electricity supply
before opening the system or accessing the
slots. Failure to do this can result in an
electrical shock hazard and possible damage
to the adapter or system.
For V-Class servers, qualified HP personnel must do the
installation. For all other HP 9000 systems, follow the steps in the
system documentation.
Be sure to follow antistatic precautions to help prevent static
buildup that might cause damage.
Use an antistatic mat (or a static-controlled workstation) and a
grounding wrist strap to channel your own static charge safely to
Check the following on the ATM switch:
✓ It supports the MMF 622 Mbit/second interface.
✓ It has SC or ST connectors for use with Multi-Mode Fiber
✓ It is UNI 3.0, 3.1, or 4.0 compliant.
Some of the components of the adapter are
susceptible to damage by static discharge.
Degraded performance, shortened product life, or
loss of operation can result from not observing
Step 6. Ensure That You Have the Necessary
LED Colors and Meanings
Ensure that you have the needed addresses, as follows:
The HP-PCI ATM/622 adapter has two LEDs: R (receive) and T
(transmit). The table below explains their colors and meanings.
✓ For Classical IP installations, you need the ATM adapter’s IP
address and subnet mask.
✓ For installations where the node will run as an ATM ARP
client, you need to know the ATM address of the ATM ARP
server it will use.
✓ For installations where you intend to use LAN emulation, you
need the following information:
An IP address and net mask for each emulated LAN.
The ATM address of the LECS (LAN emulation
configuration server).
The selector ID.
Step 7. Ensure That You Have the Correct
The HP-PCI ATM/622 adapter uses an MMF interface with SC
connectors. For connecting to switches with ST connectors,
SC-to-ST duplex adapters are necessary. Check that you have the
following cables, as applicable:
✓ SC-to-SC cable.
✓ SC-to-ST cable (duplex adapter).
✓ SC loopback connector (for troubleshooting).
None (“off”)
A receive cable is correctly attached
to the adapter.
Solid amber
The adapter is seated correctly in the
system, but no receive cable is
attached to the adapter. NOTE: In a
back-to-back configuration, a receive
cable is attached to the adapter, but
the other system performed an
Data is being received.
None (“off”)
This LED is “off” both when a
transmit cable is correctly attached
to the adapter and when no transmit
cable is attached.
Data is being transmitted.
Copyright and Trademark Information
Regulatory Information
The information in this document is subject to change without
Optic Module
Hewlett-Packard makes no warranty of any kind with regard to
this document, including, but not limited to, the implied
warranties of merchantability and fitness for a particular
purpose. Hewlett-Packard shall not be held liable for errors
contained herein or direct, indirect, special, incidental or
consequential damages in connection with the furnishing,
performance, or use of this material.
Warranty. A copy of the specific warranty terms applicable to
your Hewlett-Packard product and replacement parts can be
obtained from your local Sales and Service Office.
© 1999 Hewlett-Packard Company, all rights reserved.
Reproduction, adaptation, or translation of this document
without prior written permission is prohibited, except as allowed
under the copyright laws.
UNIX is a registered trademark of The Open Group.
Safety Information
All inputs/outputs are Safety Extra Low
Voltage (SELV) circuits.
The hardware contains electronic components
that can be damaged by static electricity. To
avoid damage, follow these guidelines:
The optic module provided in the HP A5483A HP-PCI ATM/622
adapter conforms to the ITU-T recommendation G.957 cat I-1 or
For the United States
Federal Communications Commission (FCC) Radio Frequency
Interference Statement.
This device complies with Part 15 of the FCC rules. Operation is
subject to the following two conditions: (1) This device may not
cause harmful interference and (2) this device must accept any
interference received, including interference that might cause
undesired operation.
This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of the
equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the
interference at his own expense.
Hewlett-Packard’s system verification tests were conducted with
HP-supported peripheral devices and cables, such as those
received with the system. Changes or modifications to this
equipment not expressly approved by Hewlett-Packard could
void the user’s authority to operate the equipment.
Store the hardware in its conductive plastic
If possible, work in a static-free area.
For Canada
Handle circuit boards by the edges only.
For Canadian Regulations ICES-003.
Do not touch electronic components or electrical traces. We
strongly recommend that you use a grounding wrist strap that is
connected to the metallic chassis of the host computer. If you do
not have a wrist strap, touch the chassis before handling
adapters and frequently thereafter to equalize any static charge.
Complies with Canadian Electromagnetic compatibility (EMC)
Class A requirements.
Conforme à Classe A des normes canadiennes de compatibilité
électromagnétique (CEM).
For Europe
LED Safety Information
The optic module provided in the HP A5483A HP-PCI ATM/622
adapter meets LED AEL Class 1 requirements per
EN 60825-1:1994 (+ A11) and EN 60825-2:1994.
This is a Class A product. In a domestic environment this
product may cause radio interference in which case the user may
be required to take adequate measures.
Wavelength: 1300 nm.
HP Part No.
Copyright © 1999
Hewlett-Packard Company
Printed in USA E1299