Zeta Alarm Systems ZD-CO-9X User manual

ZD-CO-9X User Manual
7 YEAR LIFE
CARBON MONOXIDE
POISONOUS GAS ALARM
CONTENTS
INTRODUCTION
FEATURES
2
2
CARBON MONOXIDE AND
HOW IT CAN AFFECT YOU
AND YOUR FAMILY
3
WHERE TO INSTALL YOUR
DETECTOR
5
HOW TO INSTALL YOUR
DETECTOR
7
POWER PACK ACTIVATION
8
POWER PACK DEACTIVATION
9
OPERATING FEATURES
9
UNDERSTANDING THE
PRODUCT’S INDICATORS
12
MAINTAINING / TESTING
YOUR DETECTOR
13
WHAT TO DO IN THE EVENT
OF AN ALARM
14
USEFUL NUMBERS
15
TECHNICAL INFORMATION
16
DISPOSAL
17
7 YEAR WARRANTY
18
RETURNS
19
PRODUCT RANGE
19
NOTES / DISABLING TAB
STORAGE PAGE
20
Note: This User Manual is also available in large text and
other formats. Please call +44 (0) 1792 455 175 for further
information
INTRODUCTION
FEATURES
Congratulations! You’ve made a wise
investment in an innovative product and your
personal safety. ­The ZD-CO-9X 7 Year Life
Carbon Monoxide Poisonous Gas Alarm
is one of a new generation of domestic life
safety products from Zeta Alarm Systems,
which combines the latest technology and
innovative design to provide an aesthetically
pleasing and effective contribution to your
home safety.
• An advanced electrochemical sensor
designed to accurately measure low levels
of carbon monoxide (CO) providing an
early warning of toxic CO levels in your
home
• Detects carbon monoxide continuously
• Resistant to false alarms caused by normal
household contaminants
• Sounds a loud 85dB alarm (at 1metre (3
feet)) to alert you in case of an emergency
• Test/reset button
• Regular self-check to ensure detector is
operating correctly
• Simple to mount, portable, ideal for
travelling
• Certified to the European Carbon
Monoxide alarm Standard
BS EN 50291 : 2001
• 7 year warranty
The Zeta range of products is constantly being
improved and expanded. Please visit www.
zetaalarmsystems.com to find out about the
latest additions to our product range.
Zeta Alarms Systems provide some of the most
technologically advanced carbon monoxide
detectors in the world.
2
CARBON MONOXIDE
AND HOW IT CAN
AFFECT YOU AND
YOUR FAMILY
Carbon monoxide is a dangerous, poisonous
gas that kills hundreds of people each year
and injures many more. It is often referred to
as the silent killer because it has no odour or
taste and cannot be seen. Like oxygen, CO
enters the body through the lungs during the
normal breathing process. It competes with
oxygen by replacing it in the red blood cells,
thereby reducing the flow of oxygen to the
heart, brain and other vital organs. In high
concentrations, CO can kill in minutes.
Many cases of reported carbon monoxide
poisoning indicate that while victims are
aware they are not feeling well, they
become disorientated and unable to save
themselves by either exiting the building or
calling for assistance. Exposure during sleep
is particularly dangerous because the victim
usually does not wake up.
Symptoms of CO poisoning
The following symptoms may be related to
CO poisoning which all household members
should be made aware of:
• Mild Exposure: Slight headache, nausea,
vomiting, fatigue (often described as ‘flulike’ symptoms).
• Medium Exposure: Severe throbbing
headache, drowsiness, confusion, fast
heart rate.
• Extreme Exposure: Unconsciousness,
convulsions, cardiorespiratory failure,
death.
Your Zeta CO detector monitors the level
of CO as parts per million (ppm) in the
atmosphere surrounding the detector.
35ppm
The maximum allowable
concentration for continuous
exposure for healthy adults in any
8 hour period, as recommended
by the Occupational Safety and
Health Administration (OSHA).
200ppm Slight headache, fatigue,
dizziness, nausea after 2 - 3
hours.
400ppm Frontal headaches within 1 - 2
hours, life threatening after 3
hours.
800ppm Dizziness, nausea and
convulsions within 45 minutes.
Unconsciousness within 2 hours.
Death within 2 - 3 hours.
Should you suspect CO may be affecting you
or your family, open the doors and windows
of your property to ventilate, turn off your
appliances and evacuate the premises. At
this time the authorities should be contacted
3
to locate the source of the carbon monoxide
before re-entering the building. Medical
attention should be sought for anyone suffering
the effects of CO poisoning (headache,
nausea, see page 3).
Common sources of CO
• Oil and gas boilers
• Portable generators
• Oil or solid fuel cookers
• Gas or paraffin heaters
• Barbecues
• Clogged chimneys
• Wood or gas fireplaces
• Cigarette smoke
• Gas appliances
• Any fossil fuel burning appliance
WARNING: This Zeta carbon monoxide
detector is not a combustible gas
detector, nor a smoke detector. Please install
the proper detectors to detect combustible
gases, or smoke.
This CO detector should not be seen as a
substitute for the proper installation, use,
and maintenance of fuel-burning appliances
(including appropriate ventilation and exhaust
systems), nor the sweeping of chimneys.
WARNING: Do not use this carbon
monoxide detector on an intermittent
basis, or as a portable detector for trying to
4
trace one source of the spillage of combustion
products from fuel-burning appliances or
from chimneys.
Do not:
•IGNORE ANY WARNING FROM YOUR
CO DETECTOR!
•Burn charcoal inside your home, caravan,
tent or cabin
•Install, convert or service fuel-burning
appliances without proper knowledge, skill
and expertise
•Use a gas cooker for heating a room
•Operate unvented gas burning appliances
using paraffin or natural gas in closed
rooms
•Operate petrol-powered engines indoors
or in confined areas
•Ignore a safety device when it shuts an
appliance off
Always:
•Buy appliances accepted by a recognised
testing laboratory
•Install appliances according to the
manufacturer’s instructions
•Have appliance installations carried out by
professionals (for gas appliances engineers
should be registered)
•Have your appliances checked regularly
by a qualified service engineer
•Have your chimneys and flues cleaned
professionally every year
•Make regular visual inspections of all fuelburning appliances
•Do not barbecue indoors, or in an
attached garage
•Open windows when a fireplace or oil/
solid fuel cooker is in use
•Only install CO detectors that meet the
requirements of BS EN 50291:2001 in
your home
•Be aware of CO poisoning symptoms (see
page 3)
EDUCATE YOURSELF AND YOUR FAMILY
ON THE SOURCES AND SYMPTOMS OF
CO POISONING AND HOW TO USE
YOUR CARBON MONOXIDE DETECTOR
WHERE TO INSTALL
YOUR DETECTOR
WARNING: This detector will only
indicate the presence of carbon monoxide
gas at the sensor. Carbon monoxide gas may
be present in other areas.
In which room should the detector be
installed?
Ideally, an apparatus should be installed
in every room containing a fuel burning
appliance. Additional apparatus may be
installed to ensure that adequate warning
is given for occupants in other rooms, by
locating apparatus in:
•Remote rooms in which the occupant(s)
spend considerable time whilst awake and
from which they may not be able hear an
alarm from apparatus in another part of the
premises, and
•Every sleeping room.
However, if there is a fuel burning appliance
in more than one room and the number of
apparatus is limited, the following points
should be considered when deciding where
best to put the apparatus:
•Locate the apparatus in a room containing
a flueless or open-flued appliance, and
•Locate apparatus in a room where the
occupant(s) spend most time.
•If the domestic premises is a bedsit (a
5
single room serving as both sitting and
bedroom) then the apparatus should be
put as far from the cooking appliances
as possible but near to where the person
sleeps.
•If the appliance is in a room not normally
used (for example a boiler room), the
apparatus should be put just outside the
room so that the alarm may be heard more
easily. Alternatively, a remote alarm siren
may be connected to a type A apparatus
located in a room(s) containing a fuelburning appliance.
Where in the room should I place the
detector?
Apparatus located in the same room as a
fuel-burning appliance:
For both wall and ceiling mounted apparatus
the following applies:
a The apparatus should be at a horizontal
distance of between 1m and 3m from the
potential source.
b If there is a partition in a room, the
apparatus should be located on the same
side of the partition as the potential source.
c Carbon Monoxide detectors in rooms with
sloped ceilings should be located at the
high side of the room.
In addition to the above the following must
be observed:
If the apparatus is located on a wall:
6
a it should be located close to the ceiling;
bit should be located at a height greater
than the height of any door or window;
c it should be at least 150mm from the
ceiling.
If the apparatus is located on the ceiling:
a it should be at least 300mm from any
wall and any ceiling obstruction e.g. light
fittings.
Apparatus located in sleeping rooms
and in rooms remote from a fuel burning
appliance:
Apparatus located in sleeping rooms or
located in rooms remote from the fuel-burning
appliance should be located relatively close
to the breathing zone of the occupants
Where not to put the detector
The apparatus should not be installed:
•In an enclosed space (for example in a
cupboard or behind a curtain).
•Where it can be obstructed (for example
by furniture).
•Directly above a sink
•Next to a door or window
•Next to an extractor fan
•Next to an air vent or other similar
ventilation openings
•In an area where the temperature may
drop below -10°C or exceed 40°C
•Where dirt and dust may block the sensor
•In a damp or humid location (for example
in a bathroom)
•In the immediate vicinity of the cooking
appliance
WARNING: Prolonged exposure to
temperatures outside those stated above
will reduce the power pack and sensor life.
HOW TO INSTALL
YOUR DETECTOR
NOTE: This apparatus should be installed
by a competent person who feels able to
install it according to the instructions.
Firstly write the installation date on your
detector in the area provided. We recommend
that your detector is installed on the wall.
To mount on a wall or ceiling:
Please ensure that you use the screws provided,
as they were chosen specifically for use with
this product. Use template below for guidance
on marking hole positions. Drill holes into the
wall. Insert the plastic wall plugs. Screw in
the screws. Ensure screws are protruding from
the wall by 3mm to allow detector to slot onto
screws.
To place on a shelf:
The base of the detector has been designed
to allow it to stand freely on a shelf.
WARNING: When placing on a shelf,
please adhere to the same positional
recommendations as described on page 5
and 6.
Drill hole spacing
66mm
7
POWER PACK
ACTIVATION
See diagram opposite
aYour detector comes complete with an
integrated power pack that will provide
power for its entire operational life. To
activate the power pack you need to pull
the disabling tab (see image). This will in
turn pull out the metal disabling clip, which
is attached to the end of the tab, from
the disabling socket which is situated on
the underside of the detector. Retain the
disabling tab for future use by taping it to
page 20 of this manual.
bWhen the detector is activated the Power
LED will begin to flash green once every
minute to indicate that the detector is
receiving power from the power pack and
is fully operational.
c Test the sounder, power pack and circuitry
by pressing and holding the centre of the
Test/Reset button briefly to confirm that
the detector is operating properly. The
sounder will sound as soon as the button is
pressed, and the Alarm LED will illuminate
red indicating that the sounder is working
and the power pack is providing power
to the unit. This test for the sounder, power
pack and circuitry should be performed on
a weekly basis. This should be continued
for the lifetime of the product.
8
WARNING: Prolonged exposure to the
sounder in close proximity to your ears
may damage your hearing.
Under normal operating conditions, the power
pack will last for the lifetime of the product ie.
7 years.
WARNING: Prolonged exposure to
temperatures outside those stated above
will reduce the power pack and sensor life.
The detector will not protect against the risk of
carbon monoxide poisoning when the power
pack has drained.
POWER PACK
DEACTIVATION
Your ZD-CO-9X is portable, making it ideal
for taking with you on holiday. You will need
to deactivate your detector when travelling
or even when storing e.g. when decorating.
Fitting is the reverse of removal. To deactivate
the detector the two ends of the metal clip must
be inserted into the corresponding holes in the
disabling socket located on the underside of
the detector (see image). You can ensure that
the product is disabled by pressing the test
button - if there is no sound from the sounder
then the clip has been fitted correctly.
OPERATING FEATURES
Your Zeta detector offers many features which
set it apart from other CO detectors on the
market today.
Test/Reset button feature
This button will:
•Test the sounder, power pack and circuitry
•Allows you to test the sensor by introducing
a source of CO into the detector (see
‘Testing The Sensor’ below).
•Silence the loud 85dB (at 1 metre (3 feet))
sounder during an alarm (only for alarms
due to levels of CO of less than 50ppm)
Testing the sounder, power pack and
circuitry
The clip must
remain in the
disabling socket
to keep the power
pack deactivated.
NOTE: If the disabling tab is no longer
available then the clip can be replicated
by opening out a thin metal paper clip into
a U-shape.
Test the sounder, power pack and circuitry
by pressing and releasing the Test/Reset
button to confirm that the detector is operating
properly. The sounder should sound as soon
as the button is pressed, and the Alarm LED
will illuminate red indicating that the sounder
is working and the power pack is providing
power to the unit. This test for the sounder,
power pack and circuitry should be performed
on a weekly basis.
Testing the sensor
NOTE: We suggest the use of an
incense stick or cigarette as the inefficient
9
way in which these products­ burn means
the smoke given off contains a detectable
localised amount of carbon monoxide.
Alternative sources of smoke, for example
an extinguished candle or match, will not
contain sufficient levels of carbon monoxide
to obtain a response from the detector during
this test. Please note your CO detector will not
detect smoke.
CAUTION: Sensor testing should only
be performed by a responsible adult.
This test should only be performed once a
month. Excessive testing will cause the life
of the power pack to be shortened.
NOTE: CO test kits may be used in
order to avoid having to burn cigarettes,
incense sticks etc. However we recommend
that incense sticks are used as they are cheap
and readily available.
sounder sounds for a second time
(this should happen after around
5 seconds). Release the Test/
Reset button. Upon releasing
the Test/Reset button the Fault
LED will flash yellow once every
second. This indicates that the
sampling rate of the detector has
increased and can be tested
using a known source of CO.
Test/Reset
Button
Step 3
• Read all steps thoroughly before attempting
to test your the sensor
Step 1
Step 2
10
If the detector is wall or ceiling
mounted unhook the detector from
the screws.
Cover the sounder vents with
one hand. Press and hold the
Test/Reset button down with
your thumb/finger until the Fault
LED illuminates yellow and the
Step 4
Light a cigarette or an incense
stick using a match or lighter. If
using an incense stick be sure
to blow out the flame so that
the incense stick is smouldering.
Extinguish the lighter, or put out
the match and place it into a dish
of water.
Turn the detector on its side so
that the vents on the right hand
side of the detector are pointing
downwards (see diagram
opposite). Hold the burning
Step 5
cigarette or incense stick 15 cm
(6 inches) below the detector, so
that the smoke enters the vents
on the side of the detector. An
increase in the localised carbon
monoxide level within the sensor
to more than 50ppm will cause
the sounder to sound for one
cycle of four loud beeps and
the Fault LED to illuminate yellow
for a short time. This is the end
of the test. The Fault LED will
no longer flash yellow and the
detector will go back to normal
operating mode ie. the Power
LED will flash green once every
minute (It may take up to two
minutes of exposure to the smoke
for the localised level of carbon
monoxide within the sensor to
reach over 50ppm). Now move
the source of CO away from the
detector as the test is finished.
After step 4, put out the incense
stick or cigarette by placing it into
a dish of water. Ensure that all
flames have been extinguished.
15cm
(6”)
NOTE: If the localised carbon monoxide
level within the sensor does not reach
50ppm during the test, the sensor test will
stop automatically after 3 minutes.
11
UNDERSTANDING
THE PRODUCT’S
INDICATORS
If the product is still within warranty then
contact technical support. If the product is no
longer in warranty replace immediately!
The higher the concentration of carbon
monoxide detected by the detector, the
quicker it will respond. When sufficient
carbon monoxide is detected a loud audible
signal (85 dB at 1m (3 feet)) will be emitted
and the Alarm LED will flash red once every
second.
IMPORTANT: The selected power pack
was chosen to provide power beyond
the lifetime of the product, in particular the
sensor (under normal operating conditions).
The sensor life is seven years, for this reason,
the detector should be replaced after seven
years from the date of installation.
The Alarm will sound:
•Between 60 and 90 minutes when
exposed to a minimum of 50ppm of CO.
•Between 10 and 40 minutes when
exposed to a minimum of 100ppm of CO.
•Within 3 minutes when exposed to a
minimum of 300ppm of CO.
WARNING: Prolonged exposure to
temperatures outside those stated above
will reduce the power pack and sensor life.
Fault / low power pack signal:
The unit continuously checks the settings of its
sensor and circuitry. If any of these settings
are found to be incorrect or if the power pack
becomes low then the detector will emit a
single chirp once per minute and the Fault
LED will flash yellow once per minute for up
to 30 days.
IMPORTANT: This does NOT mean
that the detector has detected carbon
monoxide.
12
Zeta Technical Support Line
9.00am – 5.00pm, Monday – Friday.
Telephone: +44 (0) 1792 445 175
e-mail: support@zetaalarmsystems.com
MAINTAINING /
TESTING YOUR
DETECTOR
Maintenance
Your detector will alert you to potentially
hazardous CO concentrations in your home
when maintained properly. To maintain your
Zeta detector in proper working order, and to
ensure that the sensor will last for the lifetime of
the product, it is recommended that you:
•Test the sounder, power pack and circuitry
of your detector at least once per week by
pressing the Test/Reset button briefly (see
page 9).
• Perform the Sensor Test once every month
(see page 9).
• Keep the detector free of dust by gently
vacuuming the case with a soft brush
attachment once per month.
store in a plastic bag before painting, wall
papering, or performing any other activities
using substances that emit strong fumes.
Remember to remove it from the bag and
replace the detector when these activities
are finished.
Failure of any test should be reported to
the technical support line (see page 19 for
contact details).
Do not attempt to repair your CO detector.
Do not remove any screws or open the main
casing of your detector. Any attempt to do so
may cause malfunction and will invalidate the
warranty.
To prevent the possibility of contaminating the
sensor in your detector and thus affecting its
reliability:
• Never use cleaning solutions on your
detector. Simply wipe with a slightly damp
cloth.
• Do not paint the detector.
• Do not spray aerosols on or near the
detector.
• Do not use any solvent based products
near the detector.
• Move the detector to a safe location and
13
WHAT TO DO IN THE
EVENT OF AN ALARM
WARNING: A loud alarm is a warning
that unusually high and potentially lethal
levels of carbon monoxide are present.
Never ignore this alarm, further exposure
can be fatal. Immediately check residents for
symptoms of carbon monoxide poisoning,
and contact the proper authorities to resolve
all CO problems. NEVER IGNORE ANY
ALARM.
Please carefully review this owner’s manual to
ensure that you know what actions to take in
the event of an alarm.
What to do during an alarm
•Keep calm and open the doors and
windows to ventilate the property.
•Stop using all fuel burning appliances and
ensure, if possible, that they are turned off.
•Evacuate the property leaving the doors
and windows open.
•Ring your gas or other fuel supplier on their
emergency number; keep the number in a
prominent place.
Write your fuel supplier’s emergency number
here (see opposite for more useful numbers):
____________________________________
14
•Do not re-enter the property until the alarm
has stopped. When exposed to fresh air it
can take up to 10 minutes for the sensor to
clear and the alarm to stop depending on
the level of carbon monoxide detected.
•Get medical help immediately for anyone
suffering the effects of carbon monoxide
poisoning (headache, nausea), and
advise that carbon monoxide poisoning is
suspected.
•Do not use the appliance again until it has
been checked by an expert. In the case
of gas appliances the engineer must be
registered.
UK USEFUL NUMBERS
National Gas Emergency Service
Gas Safe register
0800 111 999 (24 Hours)
0800 408 5500
Solid Fuel Association
Advisory service for domestic and solid fuel
appliances
0845 601 4406
HETAS
Trade association for solid fuel engineers
0845 223 3033
OFTEC
Trade association for Oil Fired Appliance
engineer
0845 658 5080
NACS
National Association of Chimney Sweeps
0800 833 464
IPHE
Institute of Plumbing and Heating Engineers
0870 414 5533
15
TECHNICAL INFORMATION
Detector Specifications:
Sensor Type:
Sensor Life:
Alarm Sound Level:
Power Pack Life:
Temperature Range:
Operating Humidity Range:
Weight:
Certified to:
Model ZD-CO-9X
Electrochemical
7 Years
85dB at 1 metre (3 feet)
7 years (Life of product)
-10ºC (14ºF) to 40ºC (104ºF)
30 - 90% RH
90 grams (3.2oz)
BS EN 50291 : 2001
WARNING: Prolonged exposure to temperatures and humidity outside those stated
above will reduce the power pack and sensor life.
This Zeta carbon monoxide detector is designed to continuously monitor for CO. Its response
times meet the requirements of BSI standard BS EN 50291 : 2001.
The alarm will sound:
•Between 60 and 90 minutes when exposed to 50ppm of CO.
•Between 10 and 40 minutes when exposed to 100ppm of CO.
•Within 3 minutes when exposed to CO levels of 300ppm or more.
16
WARNING:
APPARATUS
CONFORMING TO THIS STANDARD
MAY NOT PROTECT PEOPLE WHO ARE AT
SPECIAL RISK FROM CARBON MONOXIDE
EXPOSURE BY REASON OF AGE,
PREGNANCY OR MEDICAL CONDITION. IF
IN DOUBT, CONSULT YOUR DOCTOR.
A CARBON MONOXIDE DETECTOR IS NOT
A SUBSTITUTE FOR A SMOKE ALARM OR A
COMBUSTIBLE GAS DETECTOR.
THE ZD-CO-9X HAS AN OPERATIONAL
LIFETIME OF 7 YEARS FROM THE DATE IT IS
INSTALLED AND ACTIVATED. RECORD THE
DATE OF INSTALLATION ON THE STICKER
PROVIDED AND REPLACE UNIT AFTER 7
YEARS OF OPERATION.
DISPOSAL
Waste electrical products should not
be disposed of with regular household
waste. Please recycle where facilities exist.
Check with your local authority, retailer or
manufacturer for recycling/disposal advice
as regional variations apply.
The power pack should be deactivated before
disposal. To do this, insert the pins on the end
of the disabling tab back in to the socket on
the underside of the detector (See page 9). If
the disabling tab is no longer available then
the clip can be replicated by opening out a
thin metal paper clip into a U-shape.
You can also return your carbon monoxide
detector to us for disposal. For return address
see the section on Returns. Please include a
note confirming the product is being returned
for disposal.
WARNING: DO NOT ATTEMPT TO
OPEN - DO NOT BURN
17
7 YEAR WARRANTY
Warranty coverage
Zeta Alarm Systems warrants to the original
purchaser that its enclosed sealed carbon
monoxide detector be free from defects in
materials and workmanship under normal
residential use and service for a period of 7
(seven) years from the date of purchase.
Provided it is returned with postage prepaid
and proof of purchase, Zeta Alarm Systems
hereby warrants that during the 7 (seven) year
period commencing from the date of purchase
Zeta Alarm Systems, at its discretion, agrees
to replace the unit free of charge. The
warranty on any replacement Zeta ZD-CO9X 7 Year Life Carbon Monoxide Poisonous
Gas Alarm will last for the remainder of the
period of the original warranty in respect of
the detector originally purchased – that is from
the date of original purchase and not from the
date of receipt of the replacement product.
Zeta Alarm Systems reserves the right to offer
an alternative product similar to that being
replaced if the original model is no longer
available or in stock. This warranty applies to
the original retail purchaser from the date of
original retail purchase and is not transferable.
Proof of purchase is required.
Warranty disclaimers
This warranty does not cover damage resulting
from accident, misuse, disassembly, abuse or
18
lack of reasonable care of the product, or
applications not in accordance with the user
manual. It does not cover events and conditions
outside of Zeta Alarm Systems’ control, such
as Acts of God (fire, severe weather etc). It
does not apply to retail stores, service centres
or any distributors or agents. Zeta Alarm
Systems will not recognise any changes to
this warranty by third parties. Zeta Alarm
Systems shall not be liable for any incidental
or consequential damages caused by the
breach of any expressed or implied warranty.
Except to the extent prohibited by applicable
law, any implied warranty of merchantability
or fitness for a particular purpose is limited in
duration to 7 years.
This warranty does not affect your statutory
rights. Except for death or personal injury,
Zeta Alarm Systems shall not be liable for
any loss of use, damage, cost or expense
relating to this product or for any indirect, or
consequential loss, damages or costs incurred
by you or any other user of this product.
RETURNS
PRODUCT RANGE
We recommend that you contact the Zeta
Technical Support Line in the first instance on
+44 (0) 1792 455 175, as we may be able
to remedy the problem quickly over the phone
(this is to prevent unnecessary returns that take
a longer time to process). Alternatively e-mail:
support@zetaalarmsystems.com.
Zeta Alarm Systems provide an extensive
range of Fire Alarm Systems, Gas Detection
& Emergency Systems. For more details visit
www.zetaalarmsystems.com.
If there is a fault that we are unable to resolve
then our technical support team member will
issue you with a returns authority number so
that your product can be returned for testing.
To return your Zeta CO-9X under warranty,
send it suitably packed and with the power
pack deactivated (see page 9) with postage
prepaid; a note indicating the returns authority
number and describing the reason for return,
with proof of purchase to:
Zeta Alarm Systems
Detection House
72-78 Morfa Road
Swansea
SA1 2EN
19
NOTES
STORE DISABLING TAB HERE
Tape disabling tab here for future use
Ref: GN0502/R1
20
Technical Support Line
+44 (0) 1792 455 175
Email
support@zetaalarmsystems.com
Web
www.zetaalarmsystems.com
BS EN 50291:2001
KM 551504
Zeta Alarm Systems
Detection House
72-78 Morfa Road
Swansea, SA1 2EN
ZD-CO-9X
GN0502/R1