AceView User Manual - ProSoft Technology

AceView
User Guide
2120028
Rev 3.0B
AceView
• Obtaining and
Installing AceView
• Connecting to your
modem
• AceView Interface
Features
• System Tray Icon
• GPS Mapping
(PinPoint Line only)
AceView is a small utility for viewing the status and monitoring the connection state of a Sierra Wireless Airlink modem with ALEOS TM. ALEOS TM
ALEOS, the embedded core technology of the Sierra Wireless AirLink products simplifies installation, operation and mainte‐
nance of any solution, and provides an always‐on, always‐
aware intelligent connection for mission‐critical applications. ALEOS enables:
•
Persistent Network Connectivity
•
Over‐The‐Air (OTA) Upgrades
•
Wireless Optimized TCP/IP
•
Real‐Time Notification
•
Real‐Time GPS Reporting
•
GPS Store and Forward
•
Extensive Machine Protocols
•
Packet Level Diagnostics
•
Device Management & Control
•
Protocol Spoofing
Figure 0-1: Powered by ALEOS
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Obtaining and Installing
AceView
AceView is offered for free. You can obtain the most recent version of AceView from the Sierra Wireless web site, http://
www.sierrawireless.com/support/AirLink/AceView.aspx.
Note: AceView requires the
Microsoft .NET Framework and
Microsoft Windows 98, Windows
2000, Windows XP, or later.
Tip: You can obtain the Microsoft .Net Framework, Microsoft Internet
Explorer, and/or the latest ActiveX updates for Internet Explorer from
Microsoft at: http://www.microsoft.com/.
Connecting to your modem
You can use AceView to connect to your modem if it is connected directly to your computer’s Ethernet port, serial port, or USB. Start > All Programs >AirLink Communications > AceView >
AceView
Figure 0-2: Opening Screen
When AceView first opens, it will try to establish a connection with your modem using the last connection settings used. If this is the first time you use AceView, it will be looking for your modem using the default local IP address address.
Caution: It is possible to connect to an AirLink modem remotely with
AceView; however since AceView updates frequently, connecting to a
remote modem could result in a high usage charges.
If you are not using the default IP address or if you need to connect to the modem using DUN, right‐click on the AceView window to open the menu.
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AceView
Figure 0-3: Menu
Figure 0-4: Connection Settings
Address: If you have a modem connected directly to your computer’s Ethernet port or on your local area network (LAN), you can use the local IP address of the modem to contact it. The default local IP address is 192.168.13.31.
Tip: If you have used AceView to connect to a modem in the past, the
connection you used will be available with the drop down menu for
your convenience. Select the IP address you need.
Password: Enter the password for the modem. Default password: 12345.
DUN ‐ Auto Start: If your modem is connected directly to your computer with a serial cable, you can use a Dial‐Up Networking (DUN) connection to connect to the modem using PPP. Select the DUN connection you have already installed on Rev 3.0B Feb.08
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your computer from the drop down menu once you select Auto Start. You may only have 1 selection which would be preselected for you.
Note: When using the DUN
connection, make sure the IP
Address is set to the local IP
address of the modem.
DUN ‐ Maintain Persistent Connection: When checked, AceView will continually check the DUN connection to ensure it is not down. If so, AceView will attempt to connect again.
Tip: If DUN is not installed on your computer for your modem, you
can install it using the Setup Wizard for your modem, also available on
the AirLink web site: http://www.airlink.com.
Once you have configured the connection settings, click OK. AceView will connect to your modem. DUN with Windows 98 and Windows NT
The direct DUN connection from AceView is not available in Windows 98 or Windows NT. You will need to establish a Dial‐Up Networking connection first with the modem and then use the local IP address as above. AceView Interface Features
Some of the display elements will change depending on your modem type. Signal Strength (RSSI)
Connection Statistics
Cellular Network Type
Remote IP Address
Figure 0-5: Example of a Raven X HSDPA
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AceView
GPS Signal (greyed for Raven line modems)
Map (greyed for Raven line modems)
Figure 0-6: Example of a PinPoint X EV-DO Rev A
•
Signal Strength: The strength of the cellular signal is indicated by the number of bars. For one (red) and two (yellow) bars, the signal is minimal. Three to four bars is in the preferred signal range. There are different signal strength values that triggers the numbers of bars.
Tip: Hover your mouse over the signal bars to display the RSSI
value. RSSI is expressed in reverse notation, as a negative number.
The closer the number is to zero, the better the signal.
Figure 0-7: Signal Strength
Figure 0-8: Signal Strength and bars
•
Rev 3.0B Feb.08
Cellular Network Type: The Network type (example: 1x) will be indicated by one or two letters.
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•
EV-DO Rev A
EV-DO Rev 0
CDMA/1x
iDEN
HSPDA
UMTS
EDGE
GPRS
Connection Statistics: · Bytes Sent and Recvd: The total bytes sent to and received from the cellular network for the current connection.
· Connection Duration: The duration of the connection between AceView and the modem.
Figure 0-9: Statistics
•
Remote IP Address: The IP Address assigned to your modem by your cellular provider. Figure 0-10: IP Address
•
GPS Signal (PinPoint line modems only): The strength of the GPS signal is indicated by the number of bars. This icon is greyed out on the Raven line modems.
Figure 0-11: GPS Signal
Tip: Hover your mouse over the GPS signal bars to display the
number of GPS satellites acquired. Four satellites is considered a
minimum for effective GPS reception.
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•
GPS Coordinates Map (PinPoint line only): If you have a GPS fix, click on the map to display a map with your position. See “GPS Mapping (PinPoint Line only)” on page 10. This icon is greyed out for modems with GPS.
•
Always on Top: If you want the AceView window to always show on your desktop, over other windows that may be open, right‐click and select Always On Top from the menu. You can still minimize the window, but when 2120028
AceView
you display the AceView window it will return to being on top. Figure 0-12: Always On Top
System Tray Icon
While AceView is running, a quick reference icon will be displayed in the system tray (the area near the clock, opposite the “Start” button). Figure 0-13: Example of an HSDPA Tray Icon
The icon’s bars denote the signal strength. The symbol above the bars denotes the connection type (the symbols below have been expanded for visibility).
EV-DO Rev A
EV-DO Rev 0
CDMA/1x
iDEN
HSPDA
UMTS
EDGE
GPRS
Hover your mouse over the Tray Icon to display basic infor‐
mation: Modem type, Online status, RSSI, and network IP address.
Figure 0-14: Tray Icon - Mouse Over
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Tip: If the AceView window is minimized, double-click the tray icon to
restore it.
GPS Mapping (PinPoint Line
only)
AceView can place the coordinates of a GPS enabled modem on a map.
Note: You will need to have an
active Internet connection to use
the map feature. The speed of
the map drawing depends on
your connection speed.
When you click the Map button, a map will open in a separate re‐sizable window with the location of the modem noted by an icon placed over the relevant area.
Using the compass arrows or slider bar in the window, you can move the viewable map or change the zoom level. Hover your mouse over the location icon to display the GPS coordinates of the modem.
Figure 0-15: GPS Coordinates
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AceView
Figure 0-16: Map View
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Important Notice
Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless AirLink AceView are used in a normal manner with a well‐constructed network, the Sierra Wireless AirLink AceView should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party, including but not limited to personal injury, death, or loss of property. Sierra Wireless accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Sierra Wireless AirLink AceView, or for failure of the Sierra Wireless AirLink AceView to transmit or receive such data.
Safety and Hazards
Do not operate the Sierra Wireless AirLink AceView in areas where blasting is in progress, where explosive atmospheres may be present, near medical equipment, near life support equipment, or any equipment which may be susceptible to any form of radio interference. In such areas, the Sierra Wireless AirLink AceView MUST BE POWERED OFF. The Sierra Wireless AirLink AceView can transmit signals that could interfere with this equipment.
Do not operate the Sierra Wireless AirLink AceView in any aircraft, whether the aircraft is on the ground or in flight. In aircraft, the Sierra Wireless AirLink AceView MUST BE POWERED OFF. When operating, the Sierra Wireless AirLink AceView can transmit signals that could interfere with various onboard systems.
Note: Some airlines may permit the use of cellular phones while the
aircraft is on the ground and the door is open. Sierra Wireless AirLink
AceView may be used at this time.
The driver or operator of any vehicle should not operate the Sierra Wireless AirLink AceView while in control of a vehicle. Doing so will detract from the driver or operatorʹs control and operation of that vehicle. In some states and provinces, operating such communications devices while in control of a vehicle is an offence.
Limitation of
Liability
Rev 3.0B Feb.08
The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless. SIERRA WIRELESS AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL 1
DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.
Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its affiliates aggregate liability arising under or in connection with the Sierra Wireless product, regardless of the number of events, occurrences, or claims giving rise to liability, be in excess of the price paid by the purchaser for the Sierra Wireless product.
Patents
Portions of this product may be covered by some or all of the following US patents:
5,515,013
5,629,960
5,845,216
5,847,553
5,878,234
5,890,057
5,929,815
6,169,884
6,191,741
6,199,168
6,339,405
6,359,591
6,400,336
6,516,204
6,561,851
6,643,501
6,653,979
6,697,030
6,785,830
6,845,249
6,847,830
6,876,697
6,879,585
6,886,049
6,968,171
6,985,757
7,023,878
7,053,843
7,106,569
7,145,267
7,200,512
D442,170
D459,303
and other patents pending.
Copyright
© 2008 Sierra Wireless. All rights reserved.
Trademarks
AirCard® and “Heart of the Wireless Machine®” are registered trademarks of Sierra Wireless. Watcher® is a trademark of Sierra Wireless, registered in the European Community. AirLink™ and AceWare™ are trademarks of Sierra Wireless.
Sierra Wireless, the Sierra Wireless logo, the red wave design, and the red‐tipped antenna are trademarks of Sierra Wireless.
Windows® is a registered trademark of Microsoft Corporation.
Other trademarks are the property of the respective owners.
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Contact
Information
Support Desk:
Phone: 1-877-231-1144
Hours: 5:00 AM to 5:00 PM Pacific Time,
Monday to Friday, except US Holidays
E-mail: support@sierrawireless.com
Sales Desk:
Phone: 1-510-781-4200
1-604-232-1488
Hours: 8:00 AM to 5:00 PM Pacific Time
E-mail: MobileandM2Msales@sierrawireless.com
Post: Sierra Wireless AirLink Solutions
3159 Corporate Place
Hayward, CA
USA
94545
Sierra Wireless
13811 Wireless Way
Richmond, BC
Canada
V6V 3A4
Fax: 1-510-781-4299
1-604-231-1109
Web: www.sierrawireless.com
Consult our website for up‐to‐date product descriptions, documentation, application notes, firmware upgrades, trouble‐
shooting tips, and press releases:
www.sierrawireless.com
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